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Travel & Hospitality Awards | Travel Innovation, Design & Technology 2021 | www.thawards.com

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Hotel Room<br />

<strong>Innovation</strong>s<br />

For many of us hotel rooms are<br />

a home away from home, a<br />

sanctuary where you can unwind<br />

at the end of a long day, a place to<br />

base yourself while you explore a new<br />

city or laze about and enjoy all the<br />

amenities and frills a property has to<br />

offer. However, a hotel room is never<br />

“finished”, and it is a science yet to<br />

be perfected as there are always<br />

improvements, innovations, and<br />

new ideas around the corner. With<br />

advancements in technology, artificial<br />

intelligence, and the internet of things,<br />

any good hotelier should always be<br />

on the lookout for ways to enhance a<br />

guest’s in-room experience.<br />

Here we look at some innovations that<br />

may shape hotel rooms over the next<br />

few years.<br />

Voice Control<br />

We know this already exists in hospitality to some degree, but the technology is not quite there yet and hence has not been<br />

rolled out quite as extensively as many had initially hoped. However, there are always strides being made in this area and with<br />

the growing popularity of Siri, Alexa, and Google Assistant, it will not be long before voice control in hotel rooms is <strong>com</strong>mon.<br />

The most likely way this will happen is through mobile phones syncing up with in-room technology. Ordering room service,<br />

adjusting the lights, opening the blinds, or turning on the TV. will all be just a voice <strong>com</strong>mand away.<br />

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