May/June 2021
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Company News<br />
For more company news and updates, visit www.total-installer.co.uk<br />
VBH GAINS KITEMARK<br />
Hardware specialist, VBH, says it is among<br />
the very first companies to have been<br />
awarded the new BSI Kitemark in respect of<br />
hardware used in windows and doorsets.<br />
To achieve the Kitemark, VBH submitted<br />
various window and door samples to BSI for<br />
testing to all the relevant UK quality standards.<br />
The hardware covered includes products for<br />
the manufacture of outward opening, and tilt<br />
& turn windows, residential doors, bi-fold<br />
doors, lift slide doors, inline sliding patio<br />
doors and the greenteQ Invisifold slide & fold<br />
door system. As well as the company’s own<br />
greenteQ hardware, the Kitemark also covers<br />
products from many of VBH’s partner brands<br />
including AGB, Yale and Roto.<br />
VBH business development manager, Rob<br />
Norman, said: “Naturally, it takes a lot to<br />
achieve this Kitemark but the benefits to<br />
us and our customers are many. Not only<br />
is the Kitemark a badge of quality for our<br />
products but it also gives added credence to<br />
our Q-secure consumer guarantee, as all the<br />
hardware on our Kitemark schedule is also on<br />
our Q-secure Approved Hardware list.”<br />
www.vbhgb.com<br />
ISO-CHEMIE OPENS NEW WEBSHOP<br />
Window and door foam tape sealants<br />
specialist, ISO-Chemie, has opened a new<br />
online store, enabling UK customers to order<br />
products 24/7.<br />
Accessible via an office PC, laptop, tablet or<br />
mobile device, the ‘easy-to-use and versatile’<br />
webshop – available at ISO-Chemie’s web<br />
portal – provides comprehensive application<br />
information and specification detail on the<br />
company’s extensive range of foam tape sealants<br />
and associated products, such as BIM services.<br />
Products can be viewed and ordered at the touch<br />
of a button via an interactive display to save time<br />
and ensure accuracy. Associated documents are<br />
also available for downloading and viewing, while<br />
orders can be tracked. In addition, ISO-Chemie<br />
offers planning, calculation and installation tools<br />
via its ISO-Portal.<br />
The ISO-Chemie webshop is part of ISO-Chemie’s<br />
Baufage 4.0 concept, marking the company’s<br />
40th anniversary year. www.shop.iso-chemie.eu<br />
‘AMAZON-STYLE’ SELF-SERVICE PORTAL<br />
AdminBase has extended the ‘easy<br />
functionality’ of its installer management<br />
system with the addition of a new feature that<br />
‘quite literally allows retail customers to help<br />
themselves’.<br />
The new portal is offered to all new and existing<br />
users of the web-based version of AdminBase at<br />
no additional cost.<br />
By allowing customers to log in, track their order<br />
and carry out other key tasks for themselves, the<br />
new feature means installers can free-up busy<br />
personnel for other tasks. Customers can enjoy an<br />
immediate response any time of day or night; and<br />
installers reduce costs whilst improving customer<br />
satisfaction ratings.<br />
The new feature will allow window, door and<br />
conservatory installers to offer ‘Amazon-style’<br />
self-service facilities. Easily added to and<br />
accessed through existing websites, homeowners<br />
can check the progress of their order as often as<br />
they wish and at a time to suit them.<br />
Customers may also confirm survey and<br />
installation appointments and, when their<br />
installation is complete, raise a service call for<br />
any ‘post-installation snagging’. Customers may<br />
also settle invoices through the facility, again<br />
providing convenience for them and saving time<br />
and effort for the installer.<br />
The AdminBase Customer Self-Service Portal will<br />
be included on all new AdminBase installations<br />
from the beginning of <strong>May</strong> <strong>2021</strong>, with all existing<br />
customer systems being progressively updated<br />
from that date. www.abinitiosoftware.co.uk<br />
GLAZING PUTTY JOINS REVAMPED GEOCEL MATE RANGE<br />
Geocel has marked the relaunch of its popular<br />
Mate range with the introduction of Glazing Putty<br />
– a premium solvent-free acrylic for glazing<br />
timber and metal frames, offering ‘excellent<br />
adhesion and temperature resistance’.<br />
The Mate range, which includes all of Geocel’s<br />
Trade Mate and Joiners Mate products, is an<br />
extensive portfolio of professional sealants and<br />
adhesives ‘created to tackle every challenge a<br />
tradesperson might encounter on site’.<br />
The new Glazing Putty has been introduced to the<br />
Trade Mate range alongside Nail Power; an instant<br />
grab gap filling adhesive which eradicates the need<br />
for nails and screws and is suitable for bonding<br />
most porous and non-porous surfaces.<br />
The Trade Mate range encompasses 23 products<br />
that are used across general building, plumbing,<br />
roofing and glazing applications.<br />
With new premium packaging as part of the<br />
relaunch, each product’s intended application<br />
has been accentuated to make it even easier to<br />
identify on the shelf. www.geocel.co.uk<br />
10 TI MAY/JUNE <strong>2021</strong> PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST