QHA_June_Online

q u e e n s l a n d h o T E L S a s s o c i a t i o n 

j u n e 2 0 2 1 e d i t i o n 

Green 

beer 

SUSTAINABLE BREWING ON LITTLE EARTH. 

INSIGHT: 

RENOVATING DURING 

COVID-19 IN LINVILLE 

ROYAL FAMILY: 

RUBYVALE’S ROYAL OCCASION 

AT THE NEW ROYAL HOTEL 

CRAFTY BUNCH: 

HEART OF THE MATTER 

IN IPSWICH

Bernie Hogan with Attorney-General Shannon Fentiman at Fitzy’s Waterford 

IT’S TIME 

...THERE IS LITTLE 

LOGIC TO INVITING 

AUSTRALIANS TO 

VISIT QUEENSLAND 

IF WE ARE GOING TO 

RESTRICT THE VERY 

BUSINESSES THAT ARE 

EXPECTED TO SERVE 

THEM ALL. 

This past month, I have had the pleasure of getting out across the state to visit many 

of venues and accommodation properties and witness the fantastic efforts they have 

all gone to, in an attempt to rebuild their livelihoods despite current Government 

restrictions still holding the hotel industry back. 

As you would all know, the hotel and hospitality industry is still under the same 

restrictions that were in place nine months ago. Whilst I am the first to admit I have 

no medical training, it is simply unfathomable to imagine Queensland is in the same 

perilous state we were nine months ago. 

Since that time, vaccines have become more widely available and continue to be 

administered across the country, international borders are still effectively closed, 

except for New Zealand, and it is not unusual to have days without any infections in 

the community across Australia. It has been deemed appropriate that buffets can be 

self-serve in other states but sadly not in Queensland. Businesses still must operate 

in the most costly manner. Indeed, it is apparently safe to have a buffet in aged-care 

centres, schools or workplaces but not in hotels! 

As the QHA pointed out for last year’s AFL Grand Final, there is little logic to inviting 

Australians to visit Queensland if we are going to restrict the very businesses that are 

expected to serve them all. This contradicts the positive experience message that 

public monies have been spent to promote. 

Our tourism experiences, and particularly live music in Queensland, cannot stay in 

this “half-open” state forever. We encourage every QHA member to contact their local 

member of State Parliament and let them know that hotels should be able to operate 

unhindered like every other part of the retail economy. Queensland has a strong health 

system that has a track record the envy of others across the globe – now, it is time to 

back Queenslanders and lift restrictions again. 

BERNIE HOGAN 

QHA CHIEF EXECUTIVE/EDITOR 

QHA REVIEW | 3

q u e e n s l a n d h o T E L S a s s o c i a t i o n 

j u n e 2 0 2 1 e d i t i o n 

SUSTAINABLE BREWING ON LITTLE EARTH. 

INSIGHT: 

RENOVATING DURING 

COVID-19 IN LINVILLE 

ROYAL FAMILY: 

RUBYVALE’S ROYAL OCCASION 

AT THE NEW ROYAL HOTEL 

CRAFTY BUNCH: 

HEART OF THE MATTER 

IN IPSWICH 

o u r c o v e r : 

Terella Brewery just 

outside of Eumundi 

see p 16 

Green 

beer 

3 EDITOR’S LETTER 

J U N E 2 0 2 1 e d i t i o n 

5 CONTRIBUTORS 

6 NEWS 

QHA 

Level 14, 270 Adelaide Street 

Brisbane, Queensland 4000 

GPO Box 343 

Brisbane, Queensland 4001 

Phone: 07 3221 6999 

1800 177 594 

Fax: 07 3221 6649 

Web: www.qha.org.au 

Email: info@qha.org.au 

Office Hours 

8.30am – 5.00pm Monday to Friday 

President 

Mr Tom McGuire AM 

Senior Vice President 

Mr Richard Deery 

Vice Presidents 

Mr Scott Armstrong 

Mr Brad Fitzgibbons 

Mr Matthew Coorey 

Chief Executive and Editor 

Mr Bernie Hogan 

www.qha.org.au 

16 FEATURE: 

TERELLA BREWERY 

32 INSIGHTS: 

LINVILLE HOTEL 

40 ACCOMMODATION UPDATE 

42 ROYAL FAMILY: 

THE NEW ROYAL, RUBYVALE 

52 TOP DROP 

54 A CRAFTY BUNCH 

58 WINE & PUB TALK 

62 TRADE DIRECTORY 

64 PARTNERS & CORPORATE MEMBERS 

QHA REVIEW | 4 

QHA REVIEW is published by the Queensland 

Hotels Association ABN 54 878 166 941. 

All information is correct at time of going to press. 

The publishers cannot accept responsibility for 

errors in articles or advertisements, or unsolicited 

manuscripts, photographs or illustrations. 

The opinions and words of the authors do not 

necessarily represent those of the publisher. All 

rights reserved. Reproduction in part or whole is 

strictly prohibited without prior permission. 

EDITORIAL & ADVERTISING 

For all editorial and advertising queries: 

Simon Cross 0413 698 630 

qhareview@qha.org.au

DAMIAN STEELE 

QHA Industry 

Engagement 

Manager 

A hospitality industry 

professional with over 

30 years’ experience 

in liquor, gaming and 

operations. Damian 

has a strong focus 

on compliance and 

legislation. 

ROSS TIMS 

QHA Training and 

Safety Manager 

Ross manages the 

development and 

delivery of industry 

related training courses 

and the provision of 

workplace health and 

safety services to 

QHA member hotels 

and other hospitality 

venues. 

PAUL ST JOHN-WOOD 

QHA Membership Officer 

Paul is the face of the 

Association to many QHA 

members as he travels the 

length and breadth of the 

state visiting, advising and 

assisting publicans. 

JUDY HILL 

QHA Accommodation 

Division Manager 

As a professional 

advocate for the 

accommodation sector 

of the hotel industry, 

Judy advises and 

represents members 

on matters including 

tourism legislation, 

marketing strategy, 

risk management and 

airline regulation. 

LYNDSAY BALCH 

Employment Relations 

Advisor 

Lyndsay gained 

experience advising 

on IR issues across 

industries through her 

work with the Fair Work 

Ombudsman. She is 

passionate about creating 

harmonious workplaces 

through education and 

collaboration. 

THE HON SHANNON 

FENTIMAN MP 

Attorney-General and 

Minister for Justice 

Shannon Fentiman 

is the Labor member 

for Waterford in the 

Queensland Legislative 

Assembly. She is also 

the Minister for Women 

and the Minister for the 

Prevention of Domestic 

and Family Violence. 

VICTORIA THOMSON 

Commissioner for 

Office of Liquor and 

Gaming Regulation 

Queensland 

Victoria is responsible 

for the regulatory policy 

and strategic direction 

of product safety, 

licensing, compliance 

and enforcement 

activitiestoprotect market 

integrity and keep 

Queenslanders safe. 

CURT SCHATZ 

Managing Partner, 

Mullins 

With over 30 years’ 

experience in property, 

liquor and gaming law, 

Curt is recognised 

as a leader in this 

field. He advises 

pub, club, nightclub, 

restaurant, resort and 

accommodation venue 

owners and operators. 

BRENDAN O’FARRELL 

Chief Executive 

Officer, Intrust Super 

Brendan is responsible 

for overall management 

of the fund and 

providing advice to the 

board of directors. He 

passionately believes 

education is critical in 

super due to the everchanging 

nature of the 

industry. 

JOHN ROZENTALS 

Wine Writer 

John Rozentals is a 

freelance writer who 

has penned travel, food 

and wine articles for 

a range of Australian 

newspapers and 

websites including our 

very own QHA Review. 

NICK BAINBRIGGE 

State Manager (Qld) 

Aristocrat 

Nick has a proven 

history in wholesale 

liquor, electronic 

gaming, and hotel and 

restaurant operation. 

He now heads up the 

state team for one 

of Australia’s leading 

manufacturers of 

gaming machines. 


NEWS 

PAYNTERS PARTNER A FAMILY IN NEED 


The award-winning team behind hundreds of 

Queensland building projects including renovations 

to the Bargara Beach Hotel, Caxton Hotel, Red Brick 

Hotel in Annerley and the Mercure Hotel in Gladstone, 

is about to tackle a new project that will truly change 

a life. 

After turning the radio dial to Triple M and hearing of 

the plight of Arana Hills seven-year-old Ollie Schmidt, 

the partners at Paynters were quick to offer their help. 

Ollie has had a tough life so far. Her heart stopped 

working as a baby, leading to a heart transplant at just 

eight months old. 

She seemed to be recovering when a major seizure hit 

her at the age of two and left her with brain damage 

and severe, drug-resistant epilepsy. 

Now, Ollie deals with between 50 and 250 seizures a 

day, and she hasn’t had a seizure-free day since 2017. 

Her immune system is also compromised meaning 

even the mildest bacterial or viral infection puts her into 

hospital. In 2019 she was admitted to hospital nearly 

every 10 days. 

Her mum and dad, Mandy and Cory, and her elder 

brothers Austin and Max, work as a team to try and 

keep Ollie safe. 

It’s a task made particularly difficult when one of the 

most frequent forms of seizures Ollie suffers every day, 

an Atonic seizure, turns off her muscle control and 

sees her drop to the ground instantly. These seizures 

have led to significant injuries, some that have required 

surgery to fix. 

Paynters, together with Variety Queensland, TAFE 

Queensland and Triple M, have committed to 

assisting the Schmidt family through the design and 

construction of a padded deck and safe area at Ollie’s 

house to provide a space where she can practice her 

walking with less chance of injury and less likelihood of 

falling sick. The project is targeted for completion by 

the end of May. 

Paynters General Manager and Director Brett Johnston 

said the opportunity to participate in supporting the 

family was one that the Company could not go past. 

“For us, we see this as a chance to give something 

back to our local community,” Mr Johnston said. 

“We look forward to assisting in bringing this to fruition 

with the help of our tradie network and Brisbane 

locals. 

“Paynters will make it their mission to create an 

environment that will have such a positive impact on 

Ollie and her family.”

LIMITED OFFER 

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Mandy and Cory say the project will be invaluable in 

helping their little girl to be the best she can be. 

“After being knocked back twice by NDIS for an area 

that we know would give our beautiful, cheeky little 

girl the chance to thrive and live her best life we were 

shattered,” they said. 

“Finding the right solution to help support her 

physically and emotionally has been hard, she has 

hundreds of seizures a day and is not safe in most 

places, the heat increases her seizures, she has no 

immune system, she’s on mutagenic medication, her 

development regresses easily but she is so full of life 

and fights so hard to be here. 

“We just want to give her the best opportunity to live 

her best life. 

“So, we were so blown away when Triple M rang 

to say Variety had asked them to get behind the 

project. 

“Not only will this help build Ollie’s strength and help 

her develop in all developmental areas, but it will also 

give her the freedom and enjoyment to be a little girl, 

to play in her own space, to be able to play outside. 

“This will be a life saver for our family that words 

cannot really express how thankful we are that 

everyday people would invest in Ollie’s future.” 

UTOPIA IS SET TO 

LAUNCH ITS NEW 

TITO AND LOYALTY 

SYSTEMS IN QLD. 

Talk to our team today 

to find out more. 

home of the 

Get in Touch! 

www.utopiagaming.com.au 

1800 200 201

NEWS 

LUXURY IN EVERY DETAIL 


Since 1966, Wolf Blass has celebrated its iconic 

status as the benchmark of Australian winemaking 

excellence. A recipient of more than 10,000 medals 

and trophies globally, this year’s brand new Luxury 

Collection is a true reflection of Founder, Wolfgang 

Blass’ original philosophy – never settle for anything 

less than exceptional. 

Consisting of six wines across three tiers, Wolf Blass 

Chief Winemaker, Chris Hatcher, believes this year’s 

outstanding portfolio of wines represents Australian 

winemaking at its very best. 

“The 2021 Luxury Release offers a collection of wines 

that demonstrate the ongoing passion, skill, creativity 

and dedication of our viticulture and winemaking 

teams. Evident in every bottle, the wines honour 

the values of quality, character and consistency first 

established by Wolfgang in 1966. 

WOLF BLASS CHIEF WINEMAKER, 

CHRIS HATCHER, BELIEVES THIS YEAR’S 

OUTSTANDING PORTFOLIO OF WINES 

REPRESENTS AUSTRALIAN WINEMAKING 

AT ITS VERY BEST. 

Wolf forged a new path in luxury Australian Wines, 

always setting a much higher standard amongst his 

peers and this philosophy remains as relevant today as 

when he first began over 50 years ago,” said Hatcher. 

The wines that form part of the 2021 Collection 

are: 

• Grey Label Adelaide Hills Chardonnay 2019 – RRP 

$30 

• Grey Label McLaren Vale Shiraz 2019 – RRP $45 

• Grey Label Langhorne Creek Cabernet Shiraz 2019 

– RRP $45 

• Black Label Barossa, Langhorne Creek, McLaren 

Vale Cabernet Shiraz 2018 – RRP $130 

• Platinum Label Medland Vineyard, Barossa Valley 

Shiraz 2018 – RRP $200 

• Platinum Label Medlands Vineyard, Barossa Valley 

Cabernet Sauvignon 2018 – RRP $200 

“Wolfgang is renowned for his impact on the 

winemaking world and together as a team, the 

essence of our wines always reflect that passion of 

custodians past and present as we continuously strive 

to produce wines of the highest standard. These wines 

are traditional yet contemporary, showcasing the Wolf 

Blass hallmarks of power and elegance. We hope you 

enjoy our 2021 Luxury Release,” concluded Hatcher. 

Wolf Blass is currently the #3 Wine Brand in the 

Australian market, with 20 million bottles of Wolf Blass 

being sold annually in the Australian Market.

Nick Bainbrigge 

GAMING 

PERFECT 

STORM IS 

HERE 

The perfect storm has landed 

in Queensland, causing an 

electrifying response from 

pubs and clubs around the 

region. Following on from 

global sensations Lightning 

Link and Dragon Link, Dollar 

Storm is one of the most 

highly anticipated game family 

releases of 2021 and we’re excited that Queensland 

will pave the way as the first Australian market to 

experience the phenomenon. 

Dollar Storm offers players the ultimate gameplay 

experience that elevates the globally recognisable 

themes. Unlike others, Dollar Storm evolves the 

already best-in-class Hold & Spin mechanics without 

compromising the player experience. It incorporates an 

all-new Super Grand Jackpot, the first of its kind in the 

Hold & Spin segment. With every Hold & Spin giving the 

player the chance to win multiple jackpots, this title is 

nothing short of pure entertainment for every player. 

The Dollar Storm family is a hit for players who enjoy 

the action and excitement of mystery bonuses, 

exciting game graphics, choice in denomination and 

interaction with a Super Grand Chance feature. These 

four new launch titles are designed with ultimate 

player entertainment in mind, focusing on evolving key 

game mechanics and the addition of exciting mystery 

bonuses. 

Ninja Moon and Egyptian Jewels were built on 

improving the win values of features whilst Caribbean 

Gold and Emperors Treasure improve the frequency of 

features. Each theme was thoughtfully designed and 

meticulously crafted, which is why Dollar Storm won 

‘Top Slot Product’ at the 2020 Global Gaming Awards! 

Later this year, we are excited to be reconnecting with 

you all again in person at AGE 2021 where you can 

experience our latest game portfolio. As always, we 

will display our latest innovation in our gaming portfolio, 

hardware and technologies! 

To find out more about the exciting release of Dollar 

Storm, please reach out to your Aristocrat business 

partner or visit our website at aristocrat.com/anz for 

more information. 

Here's 

cheers 

The 

QHA Podcast 

LISTEN IN TO THE BACKSTORY 

BEHIND THE INDIVIDUAL SUCCESS 

STORIES, THE LATEST PRODUCT 

RELEASES AND EVEN GET TO KNOW 

THE DECISION-MAKERS THAT 

IMPACT OUR INDUSTRY 

TUNE IN EACH MONTH ON 

YOU CAN ALSO LISTEN AT 

QHA.ORG.AU

NEWS 

BETSY’S BIG ADVENTURE 

Betsy the bovine mascot for 

Toowoomba’s Spotted Cow Hotel was 

put out to “paddock” under suspicious 

circumstances last month, when a pair of 

thieves stole the life-size cow statue in a 

late night heist. 

CCTV footage from the hotel captured 

two suspects moving the statue atop a 

wheelie bin around 12.21am on April 17. 

The much-loved mascot was missing 

for approximately 14 days before being 

discovered out the back of a drivethrough 

butcher shop, The Paddock in 

Ruthven St, Toowoomba. Sporting a fresh new look 

with black horns and a new set of wheels under her 

hooves, Betsy was returned safe and sound to her 

home at the watering hole. 

Betsy the Cow has been a long-standing icon at the 

Spotted Cow Hotel for decades, and understandably, 

her owners were concerned for her whereabouts 

offering up a $1,000 reward for her safe return. While 

Betsy is back from her misadventure, the reward is 

still up for grabs, fully redeemable at the 120-year old 

hotel. 

“She really is an iconic character and an 

important part of the pub, people have 

really missed seeing her around the 

place and having their photo taken with 

her,” Spotted Cow, assistant manager 

Amelia Harney told The Chronicle. 

“She certainly has been missed and 

we will be taking a lot more care with 

her security wise from now on, bringing 

her in at night time and making sure we 

keep two eyes on her at all times.” 

Queensland Police are still investigating 

Betsy’s kidnapping and what took place 

in the days she was missing, but thanked the public 

and social media for their assistance. 

In her absence, the Spotted Cow took to social media 

and began a #BringBackBetsy campaign which not 

only went viral across news platforms, but inspired 

many puns across the Darling Downs and the state. 

‘Udderly ridiculous’ wrote one Facebook user, 

Queensland Police wrote Betsy was ‘on the mooooove 

home’ after being found, and the Spotted Cow Hotel 

even claimed Betsy was back after ‘milking her five 

minutes of fame’. 


UTOPIA IS NOT 

FAR AWAY 

UTOPIA Gaming Systems is set to enhance its product offering for 

Queensland customers with the addition of TITO and UTOPIA Loyalty 

to its gaming system and licenced monitoring operator (LMO) services. 

UTOPIA is on track for its carefully planned market entry strategy, 

gradually adding new products and features to ensure all of our 

customers’ expectations are exceeded. We are eagerly awaiting the 

final tick of approval from the QOLGR and look forward to speaking 

to venues in Queensland about our modern network architecture and 

market leading gaming system. 

To find our more contact the UTOPIA Gaming Systems team on 

1800 200 201

Hello, John Smith. 

3/9 parts complete 

Name and Email 

Personal Details 

Address 

 

 

 

Emergency Contact 

Bank Details 

Tax Declaration 

Super Choice 

Forms to Review 

Extra Questions 

Eliminate New 

Employee Paperwork 

Let Tanda take care of the paperwork. 

Automate new hire onboarding 

Lodge details directly with the ATO 

Collect super choice forms digitally 

Chat our hospitality expert, Liam. 

call 

+61 421 023 196 

 

liam.hukins@tanda.co 

www.tanda.co

LATEST & GREATEST 

Image: Rohrig 

THE NEXT BIG THING WITHIN? 


In the wonderful world of interior design trying to 

guess the next big thing that will win the favour of 

future consumers of the space you’re creating is akin 

to guessing the winning horse in a tight field on a 

Saturday. 

While there will be the favourites, most likely to deliver 

a solid result, there’s still a chance a rare outsider 

could sneak in out of nowhere and become the next 

big thing. 

For designers, and the clients charged with hiring 

them, settling on the look and feel of a project that 

may not be delivered for several months or several 

years, is just one of the many challenges to meet. 

In the age of the internet, inspiration is now just a 

few clicks on the keyboard away. Even then though, 

the majority of images you’ll find are of projects 

completed, not designs yet to be started. 

While in the past, travelling overseas and wandering 

the streets of big cities like New York, London or Hong 

Kong could provide inspiration, in 2020 that went out 

the window, forcing clients and designers to go back 

to basics when planning their projects for this year and 

beyond. 

Luis Nheu, a Partner in architecture and interior design 

practice BSPN Architecture, said the challenges 

created by last year’s COVID-19 shutdowns across 

the globe had changed the way briefs were responded 

too. 

“With world trends – there hasn’t been a lot, which 

has been really refreshing,” Luis said.


Image: BSPN 

Image: Rohrig 

Image: Rohrig 

“Because of Covid, we have had to go back to old 

school ways of designing from scratch, within our brief, 

to come up with a better solution.” 

Asked by QHA Review to offer some commentary on 

what sorts of trends are appearing in projects on the 

boil now, Luis said he had a few suggestions to share. 

“The first thing, thank God, the curves and arches are 

gone!” he said. 

“People are still doing greenery, but less of it. It’s 

merging into something different. 

“Theming is starting to come back…we can’t do the 

same style in every venue. So there’s zoning to have a 

certain vibe and a certain space. It’s certainly not mass 

seating now.” 

On the style front, Luis said it really came down to 

each brief, and each venue, although he has observed 

a greater use of art in recent projects and a willingness 

to spend more on furniture to increase the level of 

comfort and create and ambience that encourages 

guests to leave their homes and stay out a little longer. 

He said clients tended to be moving towards styles 

that had more longevity, more tonal with “elements of 

‘pop’. 

“It’s tactile and textures – less carpet and more hard 

finishes.” 

Shane Stoddart, the national design manager at 

commercial construction company Rohrig, agrees 

that COVID-19 has had an impact of the design briefs 

being presented by clients. 



Image: Rohrig 

Image: Rohrig 

Image: BSPN 


“I think the restrictions have affected people’s 

expectation regarding venue capacity and both owners 

and consumers have grown to appreciate the space 

and comfortable experience afforded now there are 

less people,” Shane said. 

“This is playing out in design briefs from clients who 

are now looking to increase floor area to increase 

numbers without affecting the experience.” 

When it comes to trends in materials and technology 

for the hospitality industry in particular Shane sees a 

“strong trend towards stripped back design using both 

the structure and exposed material in lieu of layering, 

as has been the case in the past”. 

He said an increase in the take up of ordering and 

point of sale technology (POS) by venues keen to 

streamline servery points and workflows has added 

another challenge for designers as they looked to 

generate layouts that easily enabled the adoption and 

availability of the technology for consumers. 

Taking a look at the accommodation side of the hotel 

business, a Forbes article from December 23, 2020 

featuring a series of interviews with architects from 

international firms suggests a number of trends for 

2021 including: 

• Contactless tech, such as a universal phone app, 

allowing customers to tap to check-in 

• In-room streaming fitness classes 

• Private offices, co-working spaces or zoom suites. 

• More biophilic designs to promote the idea of being 

in open, natural, safe, spaces. 

• More function and less fashion when it comes to 

design. 

One thing is certain. Those involved in re-imagining 

the bars, lobbies, restaurants, hotel rooms and 

public spaces of the future face a massive challenge 

in attempting to understand what the new norm of 

public perception of venues will be when it comes to 

a night out or a night away. Not to mention trying to 

predict how today’s designs will be able to respond 

commercially to any regulatory restrictions in the future.


RISING FROM THE ASHES 

AFTER A DEVASTATING FIRE AT THE HERITAGE LISTED BARGARA BEACH HOTEL IN LATE 2019, DESIGN & 

CONSTRUCTION FIRM PAYNTERS WERE TASKED TO REBUILD AND REVAMP THIS ICONIC COMMUNITY VENUE. 

With the destruction came an appetite for change. 

Working closely with Paynters Design Manager Scott 

Salmon, the Hotel’s management team set out to 

revitalise the space for patrons, with a pledge to 

create a pub like no other in the Wide Bay area. 

Eighteen months later, it is safe to say all parties 

certainly kept their promise. Now home to a new café 

and sports bar, vibrant cocktail bar, gaming room, 

bistro deck and a state-of-the-art commercial kitchen 

– Bargara Beach Hotel it is a stand-out venue for 

locals and tourists alike to enjoy. 

The interior elements are truly stunning, with hanging 

ferns, pastel tones and timber accents harmonizing 

the modern coastal feel - a testament to Paynters 

design partners at Cayas Architects. The open deck 

offers alfresco dining with ocean views, with the venue 

now holding up to 500 patrons, compared with the 

previous 300-person capacity. 

Another notable feature is the inclusion of a kids play 

area adjacent to the beer garden, encouraging families 

to come down and enjoy the space with their children. 

The pub has been resurrected with care, with no stone 

left unturned throughout the rebuild. From the intricate 

details of the interior rope screening (involving 500 

linear meters of custom designed rope) to sourcing 

specific lighting to ensure the regions local turtle 

habitat was preserved – the end goal was a positive, 

community driven development. Mission complete. 

The pub now hosts a relaxing and stylish atmosphere, 

catering for all occasions with diverse areas across 

the footprint. It’s new identity certainly reflects the 

treasured coastal lifestyle of Bargara. 



FEATURE

FEATURE 

BRAINCHILD 

BREWERY 

DROPPING BY TERELLA BREWERY ON A 

SATURDAY AFTERNOON ON THE LAST WEEKEND 

OF THE EASTER SCHOOL HOLIDAYS, AN 

OVERFLOWING MAIN CARPARK IS THE FIRST 

INDICATION OF THE VENUE’S POPULARITY. 

The massive shed in the midst of the 69-acre block 

upon which the brewery sits acts like a magnet for 

visitors. 

Beer barrel tables with huge sun umbrellas, children 

running around, the buzz of conversation, laughter 

and the smell of food being cooked by today’s 

food vans, a Greek barbecue truck and calamari 

specialist, works magic, sending streams of visitors 

from the car park and down the path to the tap 

room. 

The versatility of the space is highlighted by the 

18th birthday party going on in one corner and a 

heap of other groups of mates and families gathered 

together to share their latest news and enjoy some 

time out. 


FEATURE 

While time was short on our visit, it’s easy to imagine 

the laidback vibe the venue would have later in the 

day when the live music kicked off from 1pm to 3pm 

– in a space so vast you could turn the volume up 

and have no issue with the neighbours. 

The brewery, the brainchild of former electrician and 

now head brewer Brandt Bamford, his best mate 

and current operations manager Torren Read and 

farmer Ashley Thomson, will celebrate its second 

birthday in November 2021. 

The leap of faith the trio took in 2019 to launch 

a sustainable brewery model on a working farm 

block at North Arm, not farm from Eumundi on the 

Sunshine Coast appears to have paid off. 

Brandt said the business, which started with just 

three people on the payroll in 2019, now employed 

23 people, with more to come. 

He said last year’s COVID-19 shutdowns and the 

subsequent restrictions that allowed them to only 

have 20 people at the venue at once had been both 

a disaster and a blessing. 

While the shutdown had pushed the business to the 

brink, now the locals were coming in droves, looking 

to support other local businesses and local tourism. 

“It’s been absolutely incredible, we’re struggling to 

keep up,” Brandt said. 

The stated aim for the brewery is to be as 

sustainable as possible and the name Terella itself 

means “Little Earth”. 

The brewery operates side-by-side with a separate 

business, Vertical Farms, a business that grows leafy 

greens in a controlled indoor environment. 

The vertical farms produce water as a by-product 

of the growing process, water that the brewery then 

combines with its own rainwater in the creation of its 

beer. 


FEATURE 

IN TURN, THE AIM OF THE BREWERY 

IS TO CAPTURE THE CARBON DIOXIDE 

PRODUCED IN THE BEER FERMENTATION 

PROCESS AND ADD IT TO THE FARMING 

SIDE OF THE BUSINESS TO ASSIST WITH 

THE GROWING CYCLES OF THE PLANTS. 

In turn, the aim of the brewery is to capture the 

carbon dioxide produced in the beer fermentation 

process and add it to the farming side of the 

business to assist with the growing cycles of the 

plants. 

Brandt said the equipment for this process came 

from America and COVID-19 had held up the 

process of purchasing and installing it for now. 

The other brewery by-products of spent grain, yeast 

and hop matter are used to feed the farm animals 

and fertilise the paddocks. 

Generators provide the power for the brewery at the 

moment although Brandt said they were working 

with Energex to connect to the grid to alleviate 

issues with outages. 

They also have about 40 acres of flat, ex-sugar cane 

land, where they are looking to install solar panels to 

generate enough power to supply the brewery. 

The brewery side of the 1800sqm shed is a 

combination of one long bar and second smaller 

second bar, with a clear view of the vats and working 

elements of the brewery itself. 



FEATURE 

THERE ARE 22 TAPS ONSITE, NINE OF WHICH ARE CONSISTENTLY CHANGING AS THE 

BREWERY RELEASES ONE OR TWO DIFFERENT BEERS EACH A WEEK. 

The beer is produced on a 12 hectare brewhouse 

they had custom-made in China and makes use of 

horizontal tanks as well as conical fermenters with 

90-degree cones for faster fermentation. 

Brandt said the latest addition to the brewhouse was 

a centrifuge that allowed them to spin all the hops 

and matter out of the beer for faster clarification and 

a more consistent product. 

“It’s a game changer for us,” he said. 

There are 22 taps onsite, nine of which are 

consistently changing as the brewery releases one or 

two different beers each a week. 

The brewery’s core range of beers include a Mango 

XPA, Session Ale, Euro Lager, Pale Ale and the 

Hazy IPA, all available to be purchased in cans and 

bottles. 

Visitors are also able to fill a growler with any beer on 

tap the day they visit. 

The new beers are part of the experience of the 

brewery with Brandt saying they aimed to coordinate 

the flavours with the different styles of food served 

each weekend. 

“Each weekend we have three or four different food 

trucks that weren’t there the previous weekend. We 

also have about 20 musicians who rotate through on 

Saturday and Sundays. 

“It’s about trying to give people a different 

experience every time they come here.” 

While Terella’s beers are available at about 70 venues 

on the Sunshine Coast already, Brandt said they 

were now starting to distribute further afield. 

As for the crowd favourites, Brandt said the Pale Ale 

was “by far the most popular” followed closely by 

the Session Ale which is a mid-strength Pale Ale. 

Another highlight so far has been the breweries link 

with rugby league NRL star Cameron Munster who 

has come on as an equity partner with a particular 

interest in producing Mad Dog alcoholic ginger 

beer – playing on the Mad Dog brand that he has 

developed around his NRL nickname. 

Terella Brewery Co-Owner Ashley Thomson, who 

runs the Vertical Farm business too, said the 

sustainable approach of the brewery had appealed 

to Cameron and his management. 

“Cameron, quite a while ago, wanted to look at life 

after football – whether he wanted to get into hotels 

or wine or something like that – he also wants to look 

at some kid’s product as well with a view to doing a 

non-alcoholic product called Drop Kick. 

“He’s considering coming to the Coast once his 

football career is finished and Terella, with our vision 

and culture, fits where his thought process is. When 

they spoke to us, they liked that we’re all natural, we 

don’t use chemicals, we don’t use sulphates in our 

products.” 

“We use real ginger – we won’t use syrups. We 

have a high-quality culture in that we want to grow 

the best food possible in the Vertical Farm and 

if we’re brewing a drink, we want it to be natural 

ingredients.” 

“He’s a shareholder, his ginger beer’s been launched, 

and depending on its popularity, we might move with 

it and do some Mad Dog beers and some special 

runs around State of Origin. 

“The non-alcoholic ginger beer is potentially in the 

future. We were going to have the launch day out at 

Terella but Covid stopped it.” 

Terella Brewing business development manager 

Paul Harley (Harley), who grew up with Cameron 

in Rockhampton, said the spacious, family-friendly 

nature of the Terella Brewery had contributed to 

Cameron’s decision to become involved in the 

business. 


WE’RE LOOKING AT GETTING 

A GOOD GINGER BEER, THAT 

GRANDMA USED TO MAKE, BACK 

OUT INTO THE PUBS AND CLUBS 

AND FOOTBALL STADIUMS. 


Harley said he had been contacted by Cameron’s 

manager about 12 months ago after Cameron had 

decided he would like to bring an alcoholic ginger 

beer to market. 

“I looked at 30 to 40 breweries, including three 

on the Sunshine Coast before, after some great 

discussions, we settled on him being a stakeholder 

in Terella Brewing. 

“We’re now looking to move the product to be 

Australia-wide. We’re looking at getting a good 

ginger beer, that Grandma used to make, back out 

into the pubs and clubs and football stadiums. 

“That’s the reason it’s a mid-strength 4 per cent 

drink. It’s about enjoyment, family, taste, health, and 

mental health. Buying a 4-pack of ginger beer and 

taking it to a barbecue.” 

Harley said that Cameron was keen to support 

men’s mental health too. As the ambassador for 

men’s mateship group Grab Life By the Balls, he 

saw the need for venues like Terella where you could 

come out for an afternoon and find someone to talk 

too. 

Terella Brewing recently hosted a fundraising 

afternoon for the cause, with all money raised on the 

day going to support the activities of the group. 

In terms of the links between the Vertical Farm and 

Terella Brewing Ashley said they had trialled the 

collection of CO2 from the fermentation tanks and, 

once it was viable, they would bring it into the cycle. 

Another complimentary element the farm was 

working on at the moment is the growing of hops. 

“We’re trialling growing hops in the vertical farm 

environment – cold weather hops – because we can 

control the light and the environment. 

“We’re helixing them around to a 2m coil – and 

that’s working. We’ve been fiddling with lighting and 

temperature and flowering cycles for that. 

“We’re still doing a lot of that R&D on what we’re 

going to do – we’re really trying to cut our food 

miles. 

“If you’re vertical, in a small environment, it’s easy 

to harvest, reliable, you get them when you want – 

that’s where we’d like to see the development over 

time – vertical farming technology – leverage off the 

ability of where we are able to provide our hops and 

our water.” 

The busiest days for the hospitality side of the 

business are Friday, Saturday and Sunday when a 

roster of local food trucks serve food from 11am 

to 5.30pm to complement the cheese boxes, kids 

snack boxes and bar snacks already available at the 

venue. 

Children are well catered for in terms of plenty of 

space to run around in, and also have access to a 

range of farm animals and a petting farm open from 

9am to 11.30am Saturday and Sundays. The petting 

farm includes goats, pigs, chickens, sheep, ducks, 

rabbits, guinea pigs and even miniature horses. 

Scooters, bikes, skateboards, balls, and outdoor 

games are also encouraged, with cricket sets 

available to use while at the venue. 

Terella Brewing is at 196 Bunya Road, North Arm. 

See terellabrewing.com.au

LEGAL MATTERS with Curt Schatz 

FURTHER CONDITIONS ON GAMING LICENCE 

APPLICATIONS 


Over the last 12 months, many of our clients have 

applied for new gaming machine licences on what are 

commonly referred to as “greenfield sites”. Upon many 

applications, our clients are being met with a response 

from the Office of Liquor and Gaming Regulation 

(OLGR), indicating that approval of the application 

will likely be subject to the imposition of the following 

Proposed Conditions: 

1. The Licensee will adopt the harm minimisation 

measures: 

a. The licensee will ensure that suitably trained 

gaming staff conduct ‘walk-throughs’ of the 

gaming room area at a minimum of one (1) 

hourly intervals. Should they observe any 

patrons displaying behaviours associated 

with problem gambling, they must maintain a 

record of the observations in the Responsible 

Service of Gambling (RSG) logbook and 

also record the action and engagement 

they undertook with the patron concerned. 

The logbook must be made available for 

inspection by an OLGR Investigator or Police 

Officer. 

b. The licensee will ensure that the Hotel’s RSG 

Policy document details the actions that staff 

are required to undertake should they identify 

a patron who is exhibiting genuine problem 

gambling behaviours. 

c. The licensee will operate and maintain a facial 

recognition system to ensure that patrons 

who are excluded from areas of the hotel are 

identified and prevented from gaining access 

to the excluded areas in line with the terms of 

the exclusion direction. 

d. The licensee will ensure that the RSG Policy 

document details the process that staff are 

required to undertake should they be required 

to remove an excluded person from the 

premises. 

e. The licensee’s RSG Policy will be available for 

inspection by an OLGR Investigator or Police 

Officer. 

2. Licensee must operate gaming machine precommitment 

technology to support patrons’ 

ability to set time and/or spend limits for gaming 

machine play. 

3. Licensee must hold quarterly meetings with a 

local Gambling Help representative. At least one 

senior staff member and a designated customer 

liaison officer must be present at every meeting. 

The minutes of each meeting must be kept and 

be made available to an OLGR inspector upon 

request. 

4. A customer liaison officer must be available 

at the premises during the approved hours of 

gaming. 

5. Staff must not serve liquor to patrons at gaming 

machines after 10:00pm. 

6. Licensee must maintain a training program to 

provide ongoing responsible gambling training 

for all staff who provide gambling products 

and services to patrons at least on a semiannual 

basis. Records of training undertaken 

by staff must be kept in a register and be made 

available to an OLGR inspector upon request. 

These Proposed Conditions have also been received 

on applications to vary conditions of an existing 

gaming licence, i.e. extending gaming trading hours. 

The Proposed Conditions are aimed at furthering the 

objects of the Gaming Machine Act 1991 by 

minimising the harm and potential harm from gaming 

machine gambling. 

Statistics from the NSW Gambling Survey 2019 

conducted by NSW Government show that only 

1 per cent of the population are problem gamblers. 1 

Therefore, while the industry recognises the danger 

that problematic gambling has on today’s society, 

operators are asking whether the low rates of 

problematic gambling justify the imposition of these 

Proposed Conditions. 

Some other Australian jurisdictions have already 

moved toward the implementation of pre-commitment 

technology. South Australia was an early adopter

Curt Schatz LEGAL MATTERS 

of pre-commitment technology, having been 

available in over 70 venues since 2008. Despite the 

implementation of systems that allow users to set 

limits and budgets, it has not been found to prevent 

gambling-related harm. 2 

What is certain is that the implementation of, and 

compliance with, the Proposed Conditions is going to 

create a costly imposition on new operators (and those 

seeking to vary the terms of their gaming licence) that 

will not be borne by their existing competitors. Further, 

many of the Proposed Conditions that do not relate 

to technology already exist within the Queensland 

Responsible Gambling Code of Practice, a voluntary 

code that main gaming operators within the industry 

sign up to. 

Ultimately, only time will tell whether the imposition of 

the Proposed Changes is effective in achieving the 

objects of the Gaming Machine Act 1991. 

Should you have any queries about the Proposed 

Conditions, or if you would like to know how these 

might affect your business, please contact myself on 

07 3224 0230. 

1 

responsiblegambling.nsw.gov.au/research2/nsw-gambling-survey-2019 

2 

Australian Gambling Research Centre: “Of the small number of users who set a 

monetary limit (1.8% at venue 1 and 0.8% at venue 2), more than half exceeded 

this limit and, of those who exceeded their limit (n = 9), most did not use the 

feature again (n = 6) (Delfabbro, 2012). Furthermore, the limit-setting features were 

described as potentially confusing for users. Overall, this system was not found 

to prevent gambling-related harm.” aifs.gov.au/agrc/sites/default/files/publicationdocuments/1707_agrc_dp9-pre-commitment.pdf 

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SUPERANNUATION 

with Brendan O’Farrell 

TURNING SURVIVING 

INTO THRIVING 

If innovation was the key to surviving 2020 for the 

hospitality industry, it has become the key to thriving 

in 2021. Many of the solutions implemented during 

the peak of the pandemic have proven so successful, 

they’ve been permanently embraced by the industry. 

For some Queensland cocktail bars, the switch to 

table service became an opportunity to engage with 

customers and show off their cocktail expertise. Rather 

than just taking orders, bartenders embraced the 

chance to answer questions, talk through the drinks 

menu, make recommendations and have a banter 

with their customers. They took the best elements of a 

cocktail venue and brought them out to the customers, 

rather than keeping it behind the bar. Not only do the 

patrons love it, but it has also been beneficial to bar 

staff! 

It’s a similar story for many of the COVID-driven 

innovations introduced in recent months. Increased 

hygiene practices, online ordering and automated 

check-in systems at hotels are fast becoming 

permanent fixtures. Not only are they making life 

easier for customers, but they’re also having a positive 

impact on the well-being of staff. 

More and more, venue owners are recognising that 

prioritising workers’ mental and physical well-being 

can be a great way to help a business thrive. Happy, 

healthy workers take less sick leave, and tend to be 

more motivated. Businesses also experience better 

employee retention and organisational performance. 

In short, the well-being of staff has an impact on the 

bottom line. 

A recent study by Deloitte found that 80 per cent of 

businesses and HR leaders ranked well-being as ‘very 

important’, while 94 per cent agreed that well-being 

drives performance*. But while many place importance 

on increasing well-being in the workplace, it’s proving 

harder for businesses to achieve this. As many as 90 

per cent had committed to the mental health and wellbeing 

of staff in one study, however only 28 per cent 

were maintaining well-being programs^. 

While employee well-being was an important factor 

before the pandemic, it has now become even more 

critical due to the mental and physical impacts of 

increased isolation, job losses and financial stress. 

Unfortunately, COVID-19 has also made it harder for 

business owners to focus on the well-being of staff 

while their business is in recovery. 

The good news is that Intrust Super team can help! 

We’ve been rolling out a Service Program that’s 

designed to improve staff financial health while 

integrating seamlessly into workplaces. It’s a great way 

to help improve your staff well-being while ensuring 

minimal disruption to business operations. 

If you’d like to find out more about Intrust Super’s 

Service Program, please get in touch! Just email 

service@intrust.com.au, or contact your local 

Relationship Manager. We are at your service. 


The opinions expressed in this column are my own and do not necessarily represent the view of Intrust Super. 

The information contained in this document and the services referred to are of a general nature only, and does not take into account your 

individual financial situation, objectives and needs. You should consider the appropriateness of the general information having regard to your 

own situation before making any investment decision. For personal advice, please contact the Intrust360° financial advice team on 1300 001 

360. A Product Disclosure Statement is available at www.intrust.com.au or call us on 132 467 for a copy. 

Issued by IS Industry Fund Pty Ltd | MySuper Unique Identifier: 65704511371601 | ABN: 45 010 814 623 | AFSL No: 238051 | RSE Licence 

No: L0001298 | Intrust Super ABN 65 704 511 371 | SPIN/USI: HPP0100AU | RSE Registration No: R100439 

Intrust360° is our financial planning business (its legal name is IS Financial Planning Pty Ltd ABN 64 143 707 439). It’s a wholly owned 

subsidiary of IS Industry Fund Pty Ltd ABN: 45 010 814 623. It’s also a corporate authorised representative of Link Advice Pty Limited ABN: 

36 105 811 836 | AFSL: 258145 | Corporate Authorised Representative Number: 379207. M3.2.2.21.4

The Honourable Shannon Fentiman MP ATTORNEY-GENERAL 

SUPPORT TO TAKE ON 

MORE STAFF 

Our hotels and pubs are part of our communities, and 

in so many of our rural towns, they are often the heart 

of their communities. 

And importantly, your industry is a major driver of job 

creation, supporting around 26,000 Queensland jobs 

across the state. 

Every time you open your doors you are contributing 

to our growing economy; you’re supporting local 

jobs and providing training opportunities for young 

Queenslanders who are pursuing a career in the 

hospitality industry. 

We know we need more skilled workers for the 

growing hospitality industry. And it’s fantastic to see 

the number of apprentices and trainees taking up a 

career in the hotel and pubs industry has almost tripled 

in the past year. 

This is a good indicator of the success of your industry 

and we want to support you to be able to take on 

more young apprentices and trainees. 

That’s why we introduced Free Apprenticeships and 

Free TAFE for any Queenslander under 25. Enabling 

businesses to take on an apprentice chef, a hospitality 

trainee or a business trainee without having to pay for 

their training. 

THAT’S WHY WE INTRODUCED FREE 

APPRENTICESHIPS AND FREE TAFE FOR 

ANY QUEENSLANDER UNDER 25. 

We want to support licensees to have the confidence 

to be able to take on more staff and make sure you 

have the skilled workers to continue to grow your 

industry. 

After what was a very tough year for the industry, I 

want to thank all of you for your tremendous efforts in 

keeping your patrons safe. Because of this, our hotels 

and pubs have been able to open sooner and get 

back to business. 


OLGR 

with Victoria Thomson 

OFFICE OF LIQUOR AND GAMING REGULATION UPDATE 


Since I became Commissioner for Liquor and Gaming, 

something that has struck me is the level of genuine 

concern that hotels have for their patrons and their 

communities. 

In my many discussions with operators, they have 

frequently reiterated that their patrons are like family 

and as such they are very interested in protecting their 

patrons’ best interests, this includes limiting any risks 

posed by alcohol and gambling in their communities. 

However, they also mention that it can be difficult 

to recognise a problem gambler and give them the 

support required to overcome the barriers to seeking 

help. 

I am very pleased to advise that OLGR has been 

involved in two projects that we hope will help you and 

your staff assist your patrons and their communities. 

The first is a new campaign called When gambling 

took over... This was recently launched to educate 

and inform, and to reduce the stigma around problem 

gambling. The aim is to encourage people to reach out 

and ask for help if they or someone close them has a 

gambling problem. 

The signs a patron is unduly intoxicated after having 

had too much alcohol can be much easier to identify 

than the signs a patron is gambling too much. We all 

know to keep an eye out for signs of intoxication, but 

we should also learn to identify the signs of problem 

gambling. 

We know from research that 70 per cent of 

Queenslanders gamble and while only a small 

proportion of these people will develop a problem 

with gambling, 60 per cent of clients of gambling help 

services say that gaming machines are their biggest 

challenge. 

In the lead up to Responsible Gambling Awareness 

Week, I ask you to take a look at your venue’s 

harm minimisation strategy, engage with your local 

gambling help service provider, and ensure there are 

the necessary supports in place to look out for your 

patrons. 

In recent months, I’ve seen great examples of 

collaboration when it comes to supporting our 

communities and patrons. 

This is an area where we can all learn from each other, 

so I encourage you to share your stories with us about 

how you are assisting patrons at your venues. 

The second project is a world-first tool to support 

problem gambling, developed with the assistance of 

$50,000 in funding from the Queensland Government. 

The Gambling Recovery Star was developed, in 

a collaboration between Relationships Australia 

Queensland (RAQ) and UK company Triangle, to 

support people undertaking the journey of change to 

live a life free from the harm caused by gambling. 

The tool allows counsellors and clients to work 

together to identify needs, develop action plans, and 

track recovery progress. To do this counsellors and 

clients look at eight key areas that may be impacted 

by gambling and together they determine areas to 

work on, actions to take, and the support required to 

get there. 

Based on Triangle’s ‘Outcome Star’ methodology, 

which is widely used in counselling for issues 

like alcohol addiction, it is the first Star designed 

specifically for problem gambling. 

Before its release RAQ ran a pilot of the Star with other 

frontline Gambling Help Service organisations which 

resulted in positive feedback from participants and 

counsellors. 

For more information on the signs of problem gambling 

and the support available visit gamblinghelpqld.org.au. 

Free and confidential help and advice is available 24/7 

via the Gambling Helpline 1800 858 858. 

More information on your roles and responsibilities 

and training for staff is also available on the Business 

Queensland website 

Annual liquor licence fees 

Annual liquor licence fee notices for 2021 are mailed to 

licensees in June and are due for payment by 31 July 

2021.

Victoria Thomson OLGR 

It’s vital you pay your annual fee by the due date to 

avoid your licence being automatically suspended. If 

your licence is suspended you will be unable to sell 

liquor and if your fee remains unpaid for a further 28 

days your licence is automatically cancelled. 

Selling liquor with a suspended or cancelled licence 

has serious consequences, including significant fines. 

For example, in 2019 more than $150,000 in fines 

were issued to traders operating while their liquor 

licence was suspended or cancelled. Make sure you 

put this important date in your diary now to ensure it is 

not forgotten. 

You may be eligible to pay your licence fee in 

instalments if you are suffering from personal or 

financial hardship or have been adversely affected 

by a natural disaster. Payment by instalments is only 

available for annual fees over $1,000. 

While COVID-19 has placed many pressures on 

businesses, COVID-19 is not of itself a reason for a 

financial hardship application as these pressures have 

been felt across the industry and are not personal 

or specific to a particular business. Licensees must 

be able to demonstrate genuine hardship for their 

individual circumstances to make a claim. 

Visit business.qld.gov.au/liquor-gaming to check if 

you are eligible and search for ‘payment of liquor 

licence fees by instalments’. Applications to pay by 

instalments must be received by 10 July 2021. 

If you need more information or assistance, please call 

OLGR’s Licensing team on 1300 072 322. 

Check-in Qld App 

Everyone should be well aware that the Check In Qld 

app became mandatory last month. 

I have been very impressed by the huge take up of 

this app not just by venues but also by many other 

businesses across Queensland. 

It has been many weeks since I have had to check in 

using anything but the Check In Qld app and all the 

feedback I’ve heard while I’ve been out has been very 

complimentary. 

I’d like to thank all licensees for embracing this 

important safety measure and helping keep 

Queensland COVID free. 

If you have any questions about the app please visit 

covid19.qld.gov.au/check-in-qld 



INSIGHTS

INSIGHTS 

CLASSIC QUEENSLANDER 

WHEN LEAH AND PAUL SQUIRE SET OUT TO RIDE ALONG THE 

161KM BRISBANE VALLEY RAIL TRAIL IT WAS FOR EXERCISE 

AND FUN, NOT FOR BUSINESS. 


INSIGHTS 

LINVILLE ITSELF HAS THE 

PUB, A GENERAL STORE, 

A MEMORIAL HALL AND A 

TIMBER MILL. 


Yet, when they rolled into Linville, about an and a half 

from Brisbane and spotted an old Queenslander style 

pub in need of a bit of love, it piqued their interest. 

With a background in tourism and marketing mixed with 

renovating and flipping properties, the old hotel caught 

their attention for its potential and the chance to bring it 

back to its original beauty. 

The business itself was something totally new. While the 

couple had spent 25 years in and around the tourism 

industry, they had never run a pub – this would be their 

first step into the world of the publican. 

“We fell in love with the building - it’s a stunning old 

Queenslander and it just needed so much work and so 

much love,” Leah said. 

“We just thought someone’s gotta get hold of this 

beautiful old pub. We’ve spent the last 18 months 

renovating it. 

“It was operating. We simply brought the original 

building back to its original structure and then added 

to it. It used to have seating for about 20, now we have 

seating for about 200.” 

For the couple the March to June 2020 COVID-19 

shutdown proved to be a big help in terms of the 

renovation. 

With the pub forced to close, they poured all of their 

energy into its restoration, re-building and re-styling the 

venue while also developing a new brand and a range of 

merchandise to go with it. 

“We haven’t modernised the pub by any means, we’ve 

tried to keep the original, classic Queenslander - it’s quite 

arty in a way. 

“We’ve tried to keep the building as it was, including all 

the original verandah post details. When we were nearly 

finished and working on the posts, we were running low 

on funds.

INSIGHTS 

“We put it out on the facebook page and asked people 

to sponsor them. We put it out to our followers. This 

was the most exciting part of our entire renovation. 

“Sponsorship was $22 each and we sold out in 45 

minutes on facebook. 

“All of the posts, they’ve all got a message from the 

person who sponsored them. 

“It’s a really cool read – that’ll be there forever – there 

are 60 of them. 

“We’ve sort of really included a lot of people – with all 

of our marketing and our communication over social 

media – they’ve all been part of the journey with us. 

“We don’t have any poker machines – we are basically 

accommodation, restaurant and bar. 

“We have cyclists and hikers stay every night pretty 

much. We sleep 16. We don’t have TAB or Keno – it’s 

a country pub through and through and its really based 

on accommodation, food and drink. 

“We’re only open from 11am to 8pm because most of 

our cyclists and hikers want to go to bed by 8pm. 

“During the day we have a mix of classic car clubs, 

motorbikes, people out for a day drive in the country. 

And on the weekends, we get food trucks in to give us 

a hand – we do 500 meals on a weekend.” 

Leah said the pub’s menu could be described as 

“classic pub food”. 

“It’s all local produce and sourced locally – it changes 

depending on what’s seasonal and what’s local – good 

fresh pub food – schnitzels, steaks, burgers, some 

snacky smaller things – basically it’s got a couple of 

fish, a couple of beef – classic pub fare. 

“All fresh and all sourced locally – so our menu does 

change daily. Kilcoy’s really famous for its beef – and 

we’re really well known for our steak sandwiches. 

“We do lunch 7 days a week – we do dinner every 

night except Sunday. We shut at 3pm on Sunday. 

We’re going to start doing breakfast on weekends 

too.” 

The stag theme of the menu runs deep at the newly 

branded Linville Hotel. 


INSIGHTS 


A prominent Stag’s head features on the sign at the 

front of the hotel, and it has been carried through 

to the hotel’s offerings including branded coffee, a 

branded beer, clothes, key rings and even a food 

quality branding iron that is used to brand the top of 

the buns on the steak sandwiches – a homage to the 

branding irons of the local cattle farms that adorn one 

of the walls of the pub. 

With the rail trail having only really been completed for 

two years Leah said the opportunities were there for 

tourism to grow along with the length of the trail. 

She said they focused most of their marketing 

attention on social media, providing a mix of regular 

events, such as live music every weekend, and special 

one-offs – such as a recent show by circus performers 

put on for the children of families staying in the region. 

“Over Easter they hid some keyrings along the rail trail 

for riders to find and bring into the hotel for $20 off 

any merchandise they might want to buy. The tag line 

– “where the bloody hell is Linville” is a popular feature 

on the t-shirts. 

THE LINVILLE HOTEL IS AT 34 GEORGE ST, 

LINVILLE. IT HAS A RANGE OF QUEEN AND 

TRIPLE ROOMS ON THE UPPER LEVEL OF THE 

HOTEL THAT OPEN OUT TO THE VERANDAH. 

The add-on element of the 2019 version of the 

building that the couple bought was removed and 

shifted to the back of the property to become the 

publican’s residence that Leah and Paul now call 

home. The renovation of that space continued until 

March of this year (2021). 

Now living in Linville, Leah and Paul get out onto the 

rail trail pretty much every day. Leah said it’s a solid 

7km ride or walk down the track to the next little town 

with three cafes where they’ll often head towards and 

grab a coffee. 

Linville itself has the pub, a general store, a memorial 

hall and a timber mill. 

“That’s the entirety of the whole town, and about 25 

houses – and we have a massive free camping area 

across the road – that’s busy almost every night and 

there’s horse yards over there,” Leah said.

INSIGHTS 


INSIGHTS 


Another benefit of living a little bit out of the loop is that 

the mobile reception is limited and in winter, the fire pit 

burns bright out the back most nights giving people 

the perfect opportunity to just relax and enjoy the 

nature around them. 

Leah said the mobile challenge, in particular, was 

always interesting to watch. 

“First of all, they all freak out when there’s no signal 

- then they come to like it. We’re one of a few 

restaurants or pubs where people can’t sit on their 

phones, they just sit and talk to each other.” 

Leah said the couple had felt welcomed by other 

publicans. 

“At the end of the day, we’ve had support from all of 

the industry,” Leah said. 

“It’s been a learning curve obviously – for us, even just 

buying alcohol and things like that – and everybody 

we’ve ever asked, they’ve always been more than 

happy to help us out.” 

“We’ve had a lot of consultants come in who are 

looking at doing rail trails and we’ve had a lot of those 

people come to the hotel and see that you can do 

something with the right vision and a bit of hard work. 

“They come and have their meetings and bring their 

delegates – and leave saying this is what we need to 

take back to business owners in other towns on the 

rail trails. 

“Nobody believed that we could turn this pub around. 

Everyone was like - ‘you’re wasting your time’ and 

now we’re fully booked every night and doing 700 and 

800 meals a week”. 

“These kind of industries, like adventure tourism, it’s 

getting bigger and bigger. If people can’t go overseas, 

they’re all wanting to do these trails. It’s a very social 

trail – every twenty kilometres there’s a pub and a 

bakery.” 

As an interesting aside, the hotel was originally built at 

the end of the rail line in 1904 at Toogoola. When the 

railway was extended to Linville, a team of bullocks 

dragged the hotel up the line with the pub trading the 

whole time. It was put in place in Linville in 1911 and 

remained there despite the railway line extending again 

as it became clear the bullocks would not be able to 

move it up the Blackbutt Range to the next stop. 

The Linville Hotel is at 34 George St, Linville. It has a 

range of queen and triple rooms on the upper level 

of the hotel that open out to the verandah. It also 

includes and undercover bike lock up for cyclists. See 

thelinvillehotel.com.au

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ACCOMMODATION UPDATE 

with Judy Hill 

WANDERLUST OR WANDERBUST? 


The announcement of the Trans-Tasman bubble 

has sparked a new sense of urgency across many 

Australian tourism providers. Susannah George, CEO 

of Urban List has been having a lot of conversations 

with key stakeholders as they work feverishly to 

ensure the majority of Australians spend their 

travel dollars here. Co-founder and CEO of Flight 

Centre, Graham ‘Skroo’ Turner announced that 

their site traffic spiked by 300% within the first hour 

surrounding the announcement, so time is of the 

essence. 

Urban List have released a new research report — 

Wanderlust Or Wanderbust?: Travel Marketing In A 

New Australia — designed to provide the insights and 

intel you need to navigate this new world. As such, 

my article this month is about sharing some of the 

findings from this report. 

We all know that in order to support our economy, 

and the 300,000 businesses linked to our tourism 

industry, Australians need to invest both time and 

money in seeing our country. The sentiment is 

positive, but will the investment follow? 

It is encouraging to note that 84 per cent of 

Australians are more interested in exploring Australia 

since COVID-19. But the unanswered challenge 

remains: how can we unlock the level of spend 

traditionally reserved for travelling overseas? Right 

now, only one in three people plan to spend the same 

amount of time and money travelling domestically 

as they would if they headed abroad. Consequently, 

there’s lot of work to do, and opportunity to be had, 

in shifting attitudes so our destinations and tourism 

operators are sought after, rather than a mere second 

resort. 

Together, we need to override the inertia — moving 

Australians to overcome our decades-old cultural 

cringe, to unpack a deeply entrenched second 

best psyche, and undo any preconceived notions 

that what’s going on “over there” is more culturally 

enriching and worthy of our most precious resources: 

money and time. To achieve this, we need to 

convince Australians that our destinations aren’t 

just places — they are cultural experiences every bit 

worthy of their investment; experiences that are at 

their very best in this moment — uncrowded, safe, 

restorative and inspiring. 

Wanderlust Or Wanderbust was created to help 

Australia’s tourism and travel bodies, brands and 

operators achieve that goal. To flip the switch and 

show Australians what the rest of the world sees — 

something fresh, exotic and untapped.

Judy Hill 

ACCOMMODATION UPDATE 

3 INSIGHTS INCLUDE 

DREAM VS DUTY 

One of the issues we need to address is whether 

the all important dreaming phase of plans to travel 

has been replaced with a sense of duty? Are we 

inadvertently making wanderlust a COVID casualty? 

We have to convince the public that Australia has so 

many ‘dreamy’ and desirable destinations. 

BUT THE UNANSWERED CHALLENGE REMAINS: 

HOW CAN WE UNLOCK THE LEVEL OF SPEND 

TRADITIONALLY RESERVED FOR TRAVELLING 

OVERSEAS? 

SEEN VS UNSEEN 

The images we’ve used to market Australia internationally 

have successfully delivered billions in inbound tourism 

spend. But do the postcard snaps of animals and 

landscapes translate as effectively onshore? Which 

campaigns are translating and which are falling flat? Is 

it time to shake things up and showcase our country 

through a fresh and largely unseen lens? 

COMPARATIVE VS UNIQUE 

Culturally, Australians have a tendency to be 

comparative — to play the little brother and position 

international offerings as king. But in a moment where 

the world is looking to us as leaders; where our 

actions and commitment to community have seen us 

emerge ahead of the rest, is it finally time to shake off 

the impostor syndrome, to see what the rest of the 

world sees, and own our spotlight as a place that’s 

unique and every bit worthy of our time and spend? 

These insights feature in the 40+ page Wanderlust Or 

Wanderbust. It speaks of the the challenges tourism 

and travel brands, bodies and businesses are facing 

today. It is full of future-focused, up-to-date, actionable 

data and intel. It will allow you to explore the new 

creative territories that are capturing hearts and minds 

and understand the new breed of high value traveller 

— adaptable, optimistic and ready to go. 

Make sure you get yourself a copy and challenge your 

thinking, explore fresh perspectives and validate your 

strategy. Learn from 1500+ consumers’ views on why 

some campaigns are flying and others are falling flat. 

It will provide the kind of insights and data-fuelled 

confidence you need to thrive. 

Go to: insights.theurbanlist.com/wanderlust-orwanderbust-lp/ 


THE ROYALS 

Like a royal goblet, heavily adorned with the finest jewels 

and cut to perfection, the Central Highland Region of 

Queensland is endowed with precious stones, with one 

particular gem of a hotel in Rubyvale more than willing 

to shine bright like a diamond. 

Known for its gemfields, the town of Rubyvale was 

so named after the discovery of a ruby weighing 

5 to 6 pennyweights or 7.8-9.3 grams in the early 

1900s. Today it is still a popular tourist attraction 

for fossicking sapphire. While it may not have the 

same amount of jewels as Buckingham Palace, The 

Gemfields as it was formally known, still has some 

precious stones buried underground in both Rubyvale 

and its surrounding areas of Sapphire Central and Anakie 

Siding. Located about 61km west of Emerald, Rubyvale is 

home to an award-winning hotel known as The New Royal. 

Much like Lady Diana’s blue sapphire engagement ring adorning 

new royal, Kate Middleton, The New Royal hotel has all the beauty 

and charm of its origins with a little extra bling. 

Hosting a popular event, not dedicated to the Queen’s birthday 

or any such royal fanfare, but definitely sporting the bells and 

whistles one would expect from a royal engagement, is 

Blingo. 

“We hosted Blingo recently with a group of local Drag 

Queens and just had our Drag ‘n’ Dine evening, I’m 

not sure how the Royal Family would feel about 

that!” Owner Wendy McFarlane said. 

Blingo is a ticketed event featuring cabaret 

entertainer Wanda D’Parke, an awardwinning 

Queensland drag performer who 

first visited the area three years ago 

and impressed both Wendy and her 

husband Bruce so much, they asked 

oyals 

her to return this year.

THE ROYALS 

THE NEW ROYAL 

“Initially, we were a little nervous to bring such a 

unique type of entertainment to our pub, but locals 

and visitors loved Wanda,” Wendy told the The 

Highlands Leader. 

The charity event raises money for Leukaemia 

Research and the New Royal also hosts a special 

Drag’n’Dine spectacular, offering guests a threecourse 

meal together with a dazzling show. 

“Many of the guests who come along, make a full 

weekend of the show and stay at the Hotel’s log 

cabins, which is great for our local economy.” 

Bruce and Wendy have operated the bush pub for 

about 10 years, having come from very different 

backgrounds. 

“My husband Bruce was a pub valuer, a director 

of going concerns at a major firm of valuers, 

specialising in hotels, pubs and resorts and always 

wanted a pub, so when he was retiring he thought 

this was his opportunity. I was an operations 

manager for a major international airline based in 

Brisbane, I got dragged along for the ride!” Wendy 

joked. 

“We have had it for 10 years, but have run it 

ourselves for eight years. We have a mixture of 

local staff, and prior to Covid we had international 

backpackers; currently we only have one 

backpacker.” 

The New Royal may not have all the golden 

trimmings of the Throne Room in Buckingham 

Palace, but it has all the warmth and charm of a 

cosy log cabin, with rustic logs, stone work and iron. 

It offers a history that’s just as rich as the person 

who found that first ruby in town. 

“It is 112 years since our little pub was built, then 

named The Royal Hotel, rather than The New Royal 

Hotel,” Wendy explained. 


THE ROYALS 


“It’s history and fortunes have mirrored those of the 

surrounding Central Queensland gem fields,” she 

added. 

“The original pub was built in 1908 by an 

enterprising widow Kate Leahy and her son William 

who built a permanent hotel on the site of today’s 

hotel. They also owned a butchery and a bakery 

in the town. Local folklore says that Mrs Leahy did 

not have the money left over to furnish the hotel so 

borrowed crockery and cutlery from friends in the 

area and returned it once she had been given the 

okay to commence trading by licensing inspectors. 

“The pub closed, was turned into a shop and then 

burnt to the ground. Twenty years ago, Donald 

Carne saw an opening and built the New Royal 

using rustic logs and billy boulder which means it 

fits easily into the mining community landscape. 

The large open wood fire at one end sets the 

atmosphere in winter and in summer, with all the 

doors thrown open, the hotel is a cool place to find 

refuge from the hot sun.” 

Donald Carne named the hotel, the New Royal on 

the basis of the newly built premises, however the 

original hotel operated by Mrs Leahy, was known 

as the Royal Hotel, a popular title for its time. The 

Gemfields area had about eight tent hotels in the 

booming days around the discovery of sapphire. 

“Under the Fossicking Act, the Gemfields were 

designated ‘a miners common’, thereby allowing 

residents the right to permit a few head of livestock 

to graze freely throughout the town. Add to this a 

few camels, a herd of goats and a couple of horses, 

any drivers of coaches heading through the town 

needed to be aware.” 

The livestock may not run freely through town today 

but the silver gypsies flock to the region hoping for 

a chance to find that special gemstone. 

“Although there are still sapphire miners in the area 

our main customers today are the Gray Nomads 

who come to the area to try their luck fossicking for 

sapphires,” Wendy explained. 

“There are also over twenty shops or outlets selling 

sapphires and other gems in the Gemfields which 

consist of Rubyvale, Sapphire, Anakie and The 

Willows. So, tourism has preserved the New Royal 

Hotel for future generations. 

“We believe we are also the type of pub that 

Australia should help to keep alive and to thrive, 

to preserve our history, our stories and our unique 

Aussie bush hospitality, something which we are 

proud to take care of at the edge of the Central 

Queensland Gemfields. There is nowhere else and 

no other establishment like The New Royal in our 

region, nor probably in the state of Queensland. 

We want to say “Long Live the New Royal” so that 

generations to come can also experience an Aussie 

Bush Pub, not only for its ambience but also out of 

respect for miners and outback families past and 

their lives over many wonderful years.” 

Photos: Michelle McFarlane

THE ROYALS 


INDUSTRY ENGAGEMENT 

with Damian Steele 

BANNING PROBLEM PATRONS 


There are several reasons and circumstances where 

licensees may, and in some situations must, remove 

patrons or refuse entry. There also exists the ability to 

ban patrons from attending venues for defined periods. 

These reasons and circumstances may include for 

example, if a person is: unduly intoxicated; a nonexempt 

minor; has refused to provide evidence of age 

or identification when required to do so; has previously 

been refused entry; is a ‘banned patron’ (through 

either a court, police or venue imposed ban); does not 

meet the venue’s dress code standards; or any other 

non-discriminatory reason imposed by the venue. 

Licensees can also use venue-imposed bans to deal 

with patrons demonstrating violent and inappropriate 

behaviour. 

Refusing entry and/or banning patrons from attending 

licensed premises is a decision which should be 

based on reasonable grounds and one which hoteliers 

should feel confident and empowered to make in line 

with their own policies, responsible service and legal 

obligations. 

There are 3 types of bans that can be imposed on 

patrons: 

• court-imposed bans 

• police-imposed bans 

• venue-imposed bans. 

Information about a person’s ban if either a police 

banning notice, a court banning order or a special bail 

condition will be linked into networked ID scanners in 

licensed venues to enhance enforcement. 

Court-imposed bans 

Legislation provides courts with powers to ban 

people from specified licensed premises or specified 

areas around licensed premises. Banning orders are 

a sentencing option for offences related to violence 

or drug trafficking and supply committed in, or in 

the vicinity of, licensed premises. The court-issued 

banning orders can be for up to 12 months, or longer if 

attached to a sentence for a criminal offence, and can 

apply inside and outside of venues. 

These powers strengthen the ability of the courts 

and police officers to enforce expected standards 

of community behaviour, recognising that everyone 

deserves to be able to enjoy themselves responsibly 

and feel safe in community spaces. 

Police-imposed bans 

The police have powers to ban people from: 

• entering or remaining in a stated licensed premises 

or a stated class of licensed premises 

• entering or remaining in a public place located 

within a safe night precinct (SNP) 

• an event being held in a public place where liquor 

will be sold for consumption at the event 

• being near those places - a distance to/from, or 

an area the ban extends to (e.g. 500m from a 

specified SNP). 

The duration of the ban may be either a period of 1 

month or if the notice applies to a particular event, up 

until that event finishes. 

Police may amend banning notices by issuing further 

notices to: 

• extend the duration of the initial ban for a total 

period of up to 3 months (this can include specific 

days or times) 

• include additional relevant public places.

` 

Damian Steele 

INDUSTRY ENGAGEMENT 

INVALUABLE 

INFORMATION 

AT YOUR 

FINGERTIPS 

HR MANUAL 

Venue-imposed bans 

As well as court-ordered and police-ordered patron 

bans, licensees can use venue-imposed bans to deal 

with patrons demonstrating violent and inappropriate 

behaviour. Legislation allows for these types of bans to 

be included in the approved ID scanning system data. 

It is important that licensees continue to use methods 

including: 

• removal or refusal of entry - for people exhibiting 

disorderly or other inappropriate behaviour (this 

cannot be discriminatory in nature) 

• venue-specific bans - where a licensee bans a 

patron indefinitely or for a specified period of time 

due to inappropriate behaviour, including acts of 

violence 

• group venue bans - where a number of licensees 

(usually members of a liquor accord or safe night 

precinct) ban patrons from all participating venues 

indefinitely or for a specified period of time, due to 

inappropriate behaviour, including acts of violence. 

It is important that each individual licensee 

considers whether to ban the patron and makes 

their own decision as to whether a patron will be 

banned from their premises. 

Containing a wealth of policy, contract and 

position description templates and tools. 

HR MANUAL $300 

ANNUAL DIGITAL UPDATES $75 

The QHA can assist and provide further guidance 

to members on the issues of refusing entry and 

the ‘banning’ process. Further, the QHA can assist 

members with a template ‘banning letter’ which can 

be ‘served’ on patrons and contains explanatory notes 

of the licensee’s authority under the Liquor Act 1992 

(Qld). 

CONTACT US TODAY 

P: 07 3221 6999 F: 07 3221 6649 

E: er@qha.org.au W: qha.org.au

EMPLOYMENT RELATIONS with Lyndsay Balch 

INDUSTRIAL RELATIONS REFORMS: NOW IN PLACE 

On 27 March, 2021, the federal Government’s Fair Work Amendment (Supporting Australian’s Job and 

Economic Recovery) Bill 2021 (the ‘Bill’) became law and associated amendments to the Fair Work Act 2009 

(‘the FW Act’) took effect. These amendments are detailed below: 


1. ‘Casual Employee’ Defined 

The FW Act now contains the following casual 

definition in section 15A: 

1) A person is a casual employee of an employer if: 

a) an offer of employment made by the 

employer to the person is made on the 

basis that the employer makes no firm 

advance commitment to continuing and 

indefinite work according to an agreed 

pattern of work for the person; and 

b) the person accepts the offer on that basis; 

and 

c) the person is an employee as a result of that 

acceptance. 

2) For the purposes of subsection (1), in 

determining whether, at the time the offer is 

made, the employer makes no firm advance 

commitment to continuing and indefinite work 

according to an agreed pattern of work for 

the person, regard must be had only to the 

following considerations: 

a) whether the employer can elect to offer 

work and whether the person can elect to 

accept or reject work; 

b) whether the person will work as required 

according to the needs of the employer; 

c) whether the employment is described as 

casual employment; 

d) whether the person will be entitled to a 

casual loading or a specific rate of pay for 

casual employees under the terms of the 

offer or a fair work instrument. 

Note: Under Division 4A of Part 2 2, a casual employee 

who has worked for an employer for at least 12 months and 

has, during at least the last 6 months of that time, worked a 

regular pattern of hours on an ongoing basis may be entitled 

to be offered, or request, conversion to full time employment 

or part time employment. 

3) To avoid doubt, a regular pattern of hours does 

not of itself indicate a firm advance commitment 

to continuing and indefinite work according to 

an agreed pattern of work. 

4) To avoid doubt, the question of whether a 

person is a casual employee of an employer 

is to be assessed on the basis of the offer of 

employment and the acceptance of that offer, 

not on the basis of any subsequent conduct of 

either party. 

5) A person who commences employment as 

result of acceptance of an offer of employment 

in accordance with subsection (1) remains a 

casual employee of the employer until: 

a) the employee’s employment is converted 

to full time or part time employment under 

Division 4A of Part 2 2; or 

b) the employee accepts an alternative offer 

of employment (other than as a casual 

employee) by the employer and commences 

work on that basis. 

What Does This Mean? 

If required to determine whether an employee was 

a genuine casual employee (and not misclassified 

as one), the courts must assess the employment 

relationship based on the circumstances at the time 

of the offer of employment, and its acceptance. 

Further, when considering section 15A(2) of the FW 

Act, the circumstances listed in that subsection are 

the only circumstances that a court can take into 

account when looking to whether an employer made 

a firm advance commitment. 

2. Casual Loadng Offset 

A new provision contained in section 545A of the 

FW Act allows an employer to offset the value of any 

casual loading paid against a finding by a court that 

an employee was not a casual employee and was 

therefore entitled to paid leave. The casual loading 

must be identifiable as a payment made in lieu of 

entitlements payable to a permanent employee. 

3. Obligation To Offer Casual Employees 

Conversion to Permanency 

An employer will now be required to offer a casual 

employee conversion to permanent full or part-time 

employment if:

Lyndsay Balch 

EMPLOYMENT RELATIONS 

• The employer is not a small business employer 

(the obligation to offer conversion does not apply 

to small business employers, being those with 

less than 15 employees); and 

• The casual employee has been employed on a 

casual basis for at least 12 months; and 

• Has worked on a regular and systematic basis 

(i.e. had a regular pattern of hours, without 

significant adjustment) for the last 6 months of 

that 12 month period; and 

• Could continue to work their regular hours on a 

permanent basis without significant changes. 

The offer must be made in writing within 21 days of 

the employee having attained 12 months of casual 

service. The obligation to offer conversion applies 

regardless of what an industrial instrument such as a 

modern award or Registered Agreement provides. 

There is a transition period for existing casual 

employees. Employers have to assess whether to 

make an offer before 27 September 2021 or 21 days 

after the 12-month anniversary of an employee, 

whichever date occurs later. Employers must advise 

existing casual employees employed at 27 March 

2021 that are not eligible at 27 September 2021 in 

writing that they are not eligible within 21 days of 

making that assessment. 

An employer does not have to make the offer of 

conversion if an employee is not eligible (per the dot 

points above) or if there are reasonable grounds not 

to. An employer has to inform the employee of this 

in writing. 

Section 66C(2) of the FW Act clarifies circumstances 

that may constitute reasonable grounds for this 

purpose. Importantly, casual employees who are 

not eligible may, subject to section 66F of the FW 

Act, still have a ‘residual right to request casual 

conversion’. 

4. Casual Employment Information Statement 

Employers are now required to provide all new 

casual employees with a copy of the Casual 

Employment Information Statement as soon as 

possible. The existing requirement to provide 

the Fair Work Information Statement to all new 

employees is still applicable. 

For existing casual employees, a copy of the 

statement should also be provided to them as soon 

as is practical. A copy of the new Statement for 

casual employees can be downloaded from the 

QHA’s website. 

5. Small Claims Procedure for Casual Employees 

The Bill has amended the FW Act to include a 

new subsection to existing section 548. This new 

subsection enables a small claims proceeding to be 

commenced in the magistrates or Federal Circuit 

Court. 

Such a proceeding can be commenced in relation 

to disputes regarding casual conversion only (i.e. 

disputes arising from an employer’s failure to or 

refusal to offer conversion to permanency on the 

basis of the prescribed criteria) and they cannot be 

for the purposes of seeking a pecuniary penalty. 

HOW CAN THE QHA HELP? 

A new fact sheet on casual conversion requirements 

will be available shortly. 

QHA’s employment relations team has always 

recommended employment contracts for all 

employees, including casuals. 

An employment contract is a great way to confirm 

employment arrangements, in particular, to confirm 

that casual employment has been offered in a 

manner that is consistent with the new casual 

definition. 

The QHA’s HR Manual contains a casual 

employment contract template that can be adapted 

and adopted into hospitality workplaces. As a result 

of the amendments listed at points 1 and 2 in this 

article, the casual template now includes: 

• A detailed definition of what casual employment 

is – taking into account the new definition in the 

Act, and; 

• A specific casual offset clause – that reflects the 

approach a court should take when assessing 

how the casual loading can be used to determine 

offset amounts. 

The QHA’s HR Manual is available at a cost of $300 

(QHA member rate), and can be ordered from the 

QHA’s website. 

HR Manual Subscribers: Members who have 

subscribed to the HR Manual for 2021 will have 

already received an email with the updated letters 

of appointment templates. If you have not, please 

contact us so we can check this for you. 

Further information 

QHA members seeking more information or 

wishing to discuss a specific employment relations 

matter are encouraged to contact the Employment 

Relations Department for a confidential discussion 

by calling 07 3221 6999 or emailing er@qha.org.au 


TRAINING AND SAFETY 

with Ross Tims 

HOW EFFECTIVE IS LEARNING BY ZOOM? 


It’s surprising now but the QHA introduced Video 

Connect courses, where we deliver RMLV and 

Gaming Nominee training by video conference, back 

in November 2019. This was before the COVID-19 

pandemic arrived in Australia, but this type of training 

delivery has certainly gained a life of its own since. 

We originally introduced this format because we 

were receiving a number of inquiries about this type 

of training delivery from our members, and other 

Queensland-based Registered Training Organisations 

(RTOs) were starting to introduce this method. 

Anyhow, we initially introduced delivery via 

GoToTraining, the web-hosted online training service. 

After our early efforts we switched to Zoom, which we 

found was a more user friendly platform and relatively 

cost effective. The challenges we find every time 

we use this platform are essentially two-fold, firstly 

the technical aspects of the platform for the course 

participants, and secondly, the change in nature from 

classroom-based training to computer-based training. 

The majority of course participants haven’t used the 

Zoom platform before and there are of course varying 

degrees of computer competency. On the day, getting 

a dozen students into the platform where they’re all 

using different PCs, laptops and browsers with varying 

bandwidth, is a little like herding cats. Expectations are 

that sound and vision will be working – we have to be 

able to see and hear each participant, and vice versa. 

It’s not often that we can’t get that happening for each, 

sometimes creatively using two devices, but there can 

be consuming to-and-fro at the start while this comes 

about. 

You’d think teaching a group of people by video 

conference would be the same as in a classroom if 

you’re delivering the exact same course. Well it’s not 

quite, the dynamics are different delivering to a group 

in the same space rather than to a disparate number 

sitting alone at a computer terminal. The dynamic 

relationship between trainer and student, and between 

student and student in the classroom isn’t fully 

duplicated ‘online’. 

As a consequence, what we find often is that the 

participant isn’t actually participating, where in a 

classroom environment there’s lots more questions 

asked and answered and a lot more concentration 

focussed on the subject at hand (e.g. will the trainer 

ask me a question – I better stay awake then). ‘War 

stories’ told by senior students are a valuable resource 

for the younger cohort. This is what we can lose when 

we go to a virtual classroom. 

That said, there’s a whole lot of positives in delivering 

by video conference. It saves a lot of people a lot of 

time and money when you don’t have to travel to 

undertake training. For our regional members it’s a 

great asset, as long as you’ve got decent internet 

speeds. We find that it’s the older participants 

who have more trouble with Zoom rather than the 

youngsters, who are generally comfortable with online 

or virtual learning platforms because of their familiarity 

with IT-based applications. 

Obviously at our end, there are reduced costs for 

the RTO regarding classroom and facilities, course 

materials, administration, travel and accommodation. 

We are maintaining our regional classroom-based 

training program, although I expect that there will 

probably be longer periods between courses held. 

My advice for anyone who is undertaking an RMLV or 

GNT Video Connect course is to actively participate in 

the training, as it provides a better all-round result for 

all.

EMPLOYMENT RELATIONS, 

COVID-19 AND WHAT’S NEXT? 

Join the QHA’s Employment Relations team on 

Thursday, 5 August for its 12th annual full day 

Conference. 

We didn’t get to see you in 2020 due to one big 

reason many of us in business don’t want to talk 

about! In 2021 we are back, and we are happy to 

be able to look forward and discuss what we need 

to be aware of and ready for. 

REGISTER 

ONLINE 

NOW 

05 

08 

21 

THURSDAY 

5 AUGUST 2021 

LOFT WEST END 

EMPLOYMENT 

RELATIONS 

CONFERENCE 

2021 

RSVP TO ER@QHA.ORG.AU 

QHA.ORG.AU/EVENTS/ 

ERCONFERENCE

TOP DROP 

THE SACRED CHIEF 

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Stalwart Brewing 

Company 

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HAWAIIAN HAZE 

IPA 

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G-FORCE 

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Adam Tomlinson, founder 

and brewer at Stalwart, 

was inspired to create 

an American Pale Ale 

dedicated to the Native 

American Indians when he 

found out his great greatgreat 

grandfather was a 

Navajo Indian from the 

mid-west of America who 

emigrated to Australia 

in the 1800s during the 

Gympie gold rush. He’s 

done his heritage proud. 

Hints of mango, pineapple 

and tropical fruit are well 

balanced with a good 

level of bitterness. 

In racing, pit stops may be 

deemed a necessary evil. 

In my book, this beer is 

an essential evil. Anyway 

for what its worth, forget 

all about the race, let the 

wheels fall off and breathe 

in the fumes of the fruit 

salad aroma and indulge 

your tastebuds. Big 

bursts of stone fruit and 

citrus will meet a bitter 

end. After a few you will 

be a washed-up has-been 

like Ricky Bobby but oh 

so content. Shake and 

bake. 

Whilst their Hawaiian Haze 

Pale Ale was powerful 

and tart and pummelled 

your tastebuds like a 

Pipeline closeout, the 

IPA iteration rocks you 

to a restful slumber like 

palm trees swaying in the 

breeze on Waikiki Beach. 

I loved their Pale Ale but 

the IPA took things to a 

whole new level for mine. 

Its awash with the taste 

of perfectly ripe, fresh 

pineapple with some 

segments of mandarin 

and orange thrown into 

the mix. 

Slipstream states they 

are a hop-forward kind 

of brewery and this beer 

is testament to that fact. 

Sharp grapefruit flavours 

are intermixed with hints 

of pineapple, bubble gum 

and apricot with a well 

balanced bitterness. The 

bright hop flavours and 

supercharged hop oil 

content will ensure you 

can’t resist the pull of 

G-Force.

TOP DROP 

AFFINITY TROPICAL 

PALE ALE 

Blackflag Brewing 

THE UNIFIER 

HAZY PALE 

Young Henrys 

WEST COAST IPA BSAF 

Felons Brewing Co. 

X Leans 

AMERICAN 

RED ALE 

Slipstream Brewing Co 

Undeniably one of the 

coolest looking cans 

going around, it is bound 

to draw you in. The rest of 

Australia thought as much 

with the beer can design 

making its way into the 

very first top ten in the 

2020 GABS Can Design 

Awards Hall of Fame. As 

for the taste, its refined 

and super sessionable. 

Light and fruity this 

easy to drink tropical 

ale features hints of 

passionfruit and pineapple 

and low bitterness. 

A beautiful stone fruit 

aroma and flavour 

make this hazy pale so 

incredibly enjoyable. 

These guys never fail 

to satisfy. As to the 

inspiration, Young 

Henrys co-founder Oscar 

McMahon said, “Great 

collaborations happen 

when people of similar 

values meet. It’s no secret 

that the Young Henrys 

family is made up of 

dyed-in-the-wool music 

lovers who embrace all 

that music is, was and 

represents within society 

and culture. So, we 

made a beer with Rolling 

Stone that honours that 

sentiment.” 

What adorns the can 

is striking, what’s in 

the can is silky smooth 

goodness. A light aroma 

of passionfruit makes 

way for that magic 

combination of citrus, 

resin and pine. And then 

there’s that beautiful buzz 

you get from a classy IPA 

with an ABV of 6.6%. A 

memorable collab with 

Street artists Leans to 

celebrate the Brisbane 

Street Art Festival. 

Ohh these guys are 

good. Indeed, with each 

beer of theirs I try my 

admiration grows. So, 

what of their Red Ale? 

Well, who doesn’t love 

rust nuts? This is nothing 

short of superb. Flavours 

of citrus and pine are 

well balanced with some 

malts and a good dose of 

bitterness. I love a bitter 

red. 


A CRAFTY 

BUNCH 

W H Y N O T S T O C K & S U P P O R T 

4 Hearts Brewing 

The first brewery to open its doors in 

Ipswich in over 100 years, 4 Hearts 

brew masters are committed to 

premium local ingredients and 

profound taste. Preservative free and 

all natural ensuring the use of highest 

quality ingredients to consistently 

deliver a tasty beer every brew. Our 

core range features modern spins 

on traditional brews while our ever 

growing range of seasonal beers takes 

things to a more adventurous levels, 

utilising local seasonal produce as 

inspiration (honey, rosella or carrots 

anyone…) 

0439 439 710 

4heartsbrewing.com 

Aether Brewing 

Aether is more than just a brewery or 

just some beer. It is an expression of 

creativity, innovation and quality which 

is hand crafted by a team who treat 

each other as family. We are driven 

by our shared unrelenting passion for 

what we do and the dedication we 

have for great beer shows in each and 

every beer that leaves our home in the 

North of Brisbane. From our multiple 

award winning core range to our highly 

anticipated seasonal releases, we 

create a beer for every taste. 

07 3815 6455 

aetherbrewing.com.au 

Ballistic Beer Co. 

At Ballistic we have a simple theory. 

Fresh beer is the best beer. That’s 

why we brew in small batches, more 

frequently, and store it cold so you get 

the same blast of flavour our brewers 

do.Our pale ales, lagers, IPAs, sours 

and special releases will blow away the 

traditional ideas and expectations of 

what beer should be. 

Set in an old World War II ammunitions 

factory in the historic, industrial suburb 

of Salisbury Ballistic HQ is home to a 

team of innovative brewers who believe 

everyone should have the chance to 

enjoy a well crafted, quality beer. 

07 3277 6656 

ballisticbeer.com 

Helios Brewing Company 

Helios is the sun god of Greek myths. 

Each morning the rising sun marks 

Helios’ crossing over into the mortal 

world, driving a chariot drawn by 

wild horses that only he can control. 

Helios Brewing Company harnesses 

the sun’s power to sustainably create 

craft beer. Our brewing infrastructure 

has been custom-designed to 

maximise energy and water efficiency, 

minimize waste and carbon-footprint 

while capitalising upon Queensland’s 

renewable natural resources. We brew 

beers that are malt-forward, balanced, 

and intense using only the best 

ingredients, impeccable technique and 

sustainable practices. 

07 3392 9739 

heliosbrewing.com.au 

Slipstream Brewing 

Slipstream Brewing is an 

independently owned brewery based 

in Brisbane. We are a small but 

passionate team, producing some of 

the most accessible and sessionable 

craft beers in Australia. We’re the 

missing gap between bland beer and 

wanky beer, our beers hit the bullseye, 

brewed with nothing but pure flavour 

in mind. Hops are the heroes and 

we milk them for all their worth. We 

love the freshness, juiciness the zing 

and the zest. One sip, it tastes so 

good – capture that feeling and fill the 

fridge with it. Beer is the last thing you 

should settle on, so come and get 

caught in Slipstream. 

07 3892 4582 

slipstreambrewing.com.au 

Burleigh Brewing Co 

Founded in 2006 by Peta and Brennan 

Fielding, Burleigh Brewing was one of 

the first independent craft breweries in 

QLD. Now celebrating 15 year of the 

brand, Burleigh Brewing has upgraded 

their Taphouse in Burleigh Heads, won 

countless awards for both business and 

beer (a testament to their shared and 

individual strengths), grown to a team 

of 70, and in their own humble, hardworking 

way, helped transform the Gold 

Coast’s craft brewing scene into one 

of the most vibrant and thriving in the 

country. 

07 5593 6000 

burleighbrewing.com.au

Q U E E N S L A N D L O C A L S 

A CRAFTY 

BUNCH 

Terella Brewing 

Terella means “Little Earth”, and 

we’re building our vision of a dream 

brewery, drawing inspiration from 

science, a serious love of beer, and our 

connection to the local land. 

We’ve planted ourselves in North Arm, 

a rural setting between the hinterland 

and farms of the Sunshine Coast, 

surrounded by crops and free roaming 

cattle. Our concept is based on a 

sustainable cycle, producing what we 

need and using what we produce. 

22 rotational taps and a new exciting 

beer released every week! Pushing 

the limits of Hops and Grains to 

produce quality small batch brews for 

enjoyment. 

0492 929 357 

sales@terellabrewing.com.au 

terellabrewing.com.au 

Stalwart Brewing 

The Stalwart story began when 

Adam Tomlinson, founder and 

brewer, travelled with his wife Donna 

to the United States in 2008 and 

experienced the emerging craft beer 

scene there. The Stalwart Core Range 

of beers consist of classic styles 

derived from some of the greatest 

brewing regions in the world. They 

are brewed to the highest standard 

of craft and quality. The brewery’s 

founder was inspired to honour his 

ancestors who originated from some 

of these great brewing countries like 

England, Ireland, Scotland, USA and 

Australia. 

07 5441 3265 

stalwartbrewing.com.au 

Felons Brewing Co 

Founded by Brisbane locals, Felons 

Brewing Co. is a modern-day brewery 

proudly positioned on the banks of the 

Brisbane River. Our brewery is nestled 

down under the Story Bridge, within 

Howard Smith Wharves. We truly 

believe that beer is what binds us all 

to this great part of the world and as 

proud brewers, we believe in brewing 

with passion and freedom. 

07 3188 9090 

felonsbrewingco.com.au 

Granite Belt Brewery 

Granite Belt Brewery is a small batch 

brewery with a passion for creating 

unique, full flavoured beers that are 

perfect for every occasion. Our beers 

are made purely... to be enjoyed. 

We brew and bottle everything onsite 

in Stanthorpe on the Granite Belt, and 

is available for wholesale distribution 

07 4681 1370 

granitebeltbrewery.com.au 

Heads of Noosa Brewing Co. 

Heads of Noosa Brewing Co. is an 

Australian independently owned 

brewery located in the heart of 

Noosa on the Sunshine Coast. With 

a passion for lagers and a stubborn 

focus on quality, we strive to produce 

simply exceptional beers. After nearly 

a decade in the making, we are here 

for the long haul, and we hope you join 

us on this journey... 

1300 1 HEADS 

headsofnoosa.com.au 

Boiling Pot Brewing Co. 

Everything we do at Boiling Pot 

Brewing Co. is influenced by our 

birthplace, Noosa, with all its beauty, 

nature and damn fine beer-drinking 

weather. 

We named the brewery in honour of the 

first headland in Noosa National Park, 

Boiling Pot, if you know it, you know it. 

If we could bottle the feeling you get at 

Boiling Pot, it’d be a bestseller. 

At Boiling Pot, we take what we do 

seriously but we know we’re not 

saving the world. Our mission is 

simple: to make life that little bit better 

for beer drinkers, one beer at a time. 

#cheerseverybody 

0414 415 920 

boilingpotbrewingco.com.au 

The Catchment Brewing Co 

Catchment Brewing Co, located in a 

beautiful art deco building in West End 

is a fully functioning brewery, bar and 

restaurant and your one stop shop for 

all things craft beer, awesome food or 

functions. 

Whether sampling the medal winning 

core range beers named after iconic 

streets in the local catchment or the 

seasonal smash hits that will amaze 

you, it’s well worth a visit for a taste of 

West End. 

Catchment Brewing Co - For locals, 

by locals, everywhere. 

07 3846 1701 

bookings@catchmentbrewingco.com.au 

catchmentbrewingco.com.au

A CRAFTY BUNCH 

LOVE OF BREWING 

THE BEGINNINGS OF MANY CRAFT BREWERIES START OUT FROM A LOVE OF BEER 

AND BREWING, AND WHILE THE SAME CAN BE SAID OF 4 HEARTS BREWING IN 

IPSWICH, IT WAS THE LOCATION THAT INSPIRED THE BREW HOUSE. 


“Our origin story is a bit different; it all started because 

of the ‘place’,” 4 Hearts Brewing owner James Long 

explained. 

The 4 Hearts Brewing is based at 88 Limestone Street 

in Ipswich, originally known as ‘Pumpyard’ in the 

last half of the 1800s. It was Ipswich’s first source of 

water. It came from a naturally-occurring spring and 

was popular among the Ipswich townsfolk as it was a 

fresh and sweet-tasting spring water. 

At the turn of the century in 1901, the Pumpyard 

became the prime centre for technical education 

in Queensland, with a Technical College on the site 

which was eventually abandoned in 2000. Fast 

forward to 2013 and the site was purchased by 

James and his wife Tracey who had a vision to 

restore the heritage buildings to its former glory while 

providing a new modern use. 

“One area we were struggling with was the basement 

and laneway of one of the buildings,” James 

explained. 

“One day, the architect (Mark Gibson) and I were 

sitting in the laneway between the buildings on a hot 

summer day, and this laneway had its own cooler 

micro climate and we thought this would be the 

best place to really enjoy a beer. At the time, Green 

Beacon and Newstead Brewing had blazed the trail in 

Brisbane so we felt this was what Ipswich needed,” 

James said. 

What happened next was a serendipitous 

conversation between James and a craft beer 

enthusiast, Jason McNamara, followed by a 

connection with an Ipswich amateur brewer with a 

fledgling brewing company called 4 Hearts Brewing. 

James bought the brewing business, but the hard 

work was yet to begin. With a run-down state listed 

heritage building zoned for education, James sought 

to obtain approvals to turn the building into a modern, 

commercial hotel and brew pub. Luckily for him and 

his new acquisition, James also runs his own project 

management and construction business, which made 

the tricky development possible. 

“It took two years to research, gain approvals, design 

and construct the whole precinct including the 

brewpub,” James said. 

“When we opened, we had this fantastic physical 

space and equipment all ready to go. The next item 

to get right was the human element. It was a struggle 

in the first few years to bed down the systems, 

management and people but all the hard work has 

now paid off with a highly regarded and successful 

commercial hotel and brewpub.” 

When 4 Hearts Brewing opened, Ipswich was 

recovering from the 2011 floods and the Ipswich CBD 

was struggling for business.

A CRAFTY BUNCH 

“There was a craving in the community for a positive 

experience and the support for Pumpyard was 

outstanding. They continue to support us, and this 

was especially evident during Covid,” James said. 

“With this community support comes an obligation for 

us to be continually providing a high level of service 

as well as always refreshing the offering. With a local 

community you cannot rest on your laurels.” 

With award-winning brews and award-winning chefs, 

this is one business that is dedicated to innovation, 

quality and memorable hospitality. 

“All of our beers are hand crafted and our brew team 

is passionate and innovative. Brewing and creating 

not only a core range of sensational beers, they also 

create and release seasonal small-batch beers that 

are suitable for the season and drinking trends at the 

time.” 

James said all their craft beer products were popular 

in their own right with many of them being multiaward 

winning. The company’s New World Pilsner 

scored silver at the 2020 Royal Queensland Beer 

Awards, while its seasonal brew perfect for the winter 

months, Bulldog ESB, won bronze. 

In addition to its award winners, 4 Hearts Brewing 

have four stand-out crowd favourites; Gilly’s Ginger 

Beer – named after the original architect of the 

building, Super Model Australian Pale Ale, Kickback 

Red IPA and Single Hop Gluten Free Pale Ale. 

“Recently, we are receiving a lot of interest in our 

latest addition, a Single Hop Gluten Free Pale Ale. It 

is certified 100% Gluten Free and so good in flavour, 

you would not believe it is actually gluten free. 

“What sets us apart from the rest is our holistic 

approach to both the food and beverage,” James 

added. 

“By this, I mean both the brewing team and the 

kitchen teams have to be at the top of their game - 

although both teams have a friendly rivalry. 

“The brew team always says the standout is the 

beer. Our Head Brewer is German-trained and puts 

his heart and soul into crafting fantastic, flavoured 

beers without the addition of anything artificial or 

preservatives. 

“Our award-winning chefs will say it’s the food. We 

have two kitchens which offer two different food 

offerings. There is the relaxed classic comfort food 

from Pumpyard or the combination of best local 

produce with Australian bush ingredients in Dovetails,” 

James said. 

“To be honest it is the combination of high quality 

food and high quality beverages and the heritage 

building environment. As all beer connoisseurs know, 

‘the best beer is the beer consumed in the shadow of 

the brewery where it was made’. If you want to try an 

excellent beer, there is no better place to be enjoying 

it than Pumpyard, 88 Limestone Street Ipswich. The 

heritage buildings are worth the visit. In addition, the 

brewery is the only place to try some of our small 

batch creations such as the Choc Hazelnut Ported, 

West Coast IPA, New England IPA, Mango & Lychee 

Pale Ale, Tropical Lager and many more.” 


WINE with John Rozentals 

REGIONAL REDS 

JOHN ROZENTALS HAS A TASTE OF SOME NEW 

RELEASES SHOWCASING THE BEST OF REGIONAL 

RED-VARIETY VINEYARDS IN NEW SOUTH WALES 

AND SOUTH AUSTRALIA. 


Established in the Hunter Valley in 2000, the Davis 

family’s Carillion Wines owns vineyards in New South 

Wales’ Hunter Valley and Orange and South Australia’s 

Wrattonbully. 

Carillion’s Tallavera Grove vineyard was planted in 

the Hunter’s Mount View region in 1994 and is home 

to their cellar door and boasts one of the best views 

across the valley. 

“Our Carillion Origins wines are all single vineyard 

wines from the best parcels of fruit from each of our 

vineyards, made with the objective of expressing 

the region, variety and terroir,” explained Carillion 

winemaker Andrew Ling. 

The Carillion Origins Fenestella Shiraz was first 

released in 2010 and is named for the 350-millionyear-old 

bryozoan fossils found throughout the 

vineyard. 

“This new 2018 vintage is made from components 

from across various blocks of this vineyard, ensuring 

we have a range of flavours and characters, adding to 

the depth and complexity of the final blend. 

“A parcel of fruit was also used from the Tallawanta 

graft block; the grafts having been adopted in 2011 

from heritage listed Tallawanta vineyard which was 

planted 100 years ago in 1920.” 

The Hunter Valley fruit was handpicked and cold 

soaked for 48 hours in two tonne open fermenters 

prior to wild fermentation. The wine was pressed off 

skins and then racked to a combination of new and 

seasoned French puncheons for 12 months. 

The newly released 2018 Cabernet Sauvignon is 

made from grapes grown on Carillion’s Wrattonbully 

Stonefields Vineyard which was planted in the 1990s. 

Often likened with Bordeaux’s climatic conditions, 

Wrattonbully lies between the famed Coonawarra and 

Padthaway wine growing regions and forms part of the 

larger Limestone Coast region. 

Andrew Ling: “Our Carillion Origins 

wines are all single vineyard.” 

“A PARCEL OF FRUIT WAS ALSO USED FROM 

THE TALLAWANTA GRAFT BLOCK; THE GRAFTS 

HAVING BEEN ADOPTED IN 2011 FROM HERITAGE 

LISTED TALLAWANTA VINEYARD WHICH WAS 

PLANTED 100 YEARS AGO IN 1920.” 

Whilst having only been designated a region in 2005, 

the region’s first plantings were in 1969 and comprise 

mostly Cabernet Sauvignon. 

“This is a mature vineyard where the vines grow into 

a limestone reef that sits just below the famed terra 

rossa topsoil. This ensures the vines are growing under 

a healthy level of stress, leading to small crops of tiny 

berries which produce wines of intense flavours and 

fine tannins,” said Andrew. 

“We like the regional and varietal character to take 

centre stage with these wines, encouraging the wild, 

indigenous yeast at the start of fermentation and using 

50 per cent seasoned French oak.

TOP SHELF with John Rozentals 

CARILLION 2018 ORIGINS 

Fenestella Shiraz($60): 

A top dry red that will perfectly match 

the very best char-gilled steak. Look 

for dark berry flavours and spiciness. 

A sound cellaring proposition. 

CARILLION 2018 ORIGINS 

Block 22 Cabernet 

Sauvignon ($50): 

covid-19 

A well balanced coolish-climate 

cabernet sauvignon with 

plenty of tannic grip. Another 

potentially long-living dry red 

and an ideal match for roast 

lamb. 

ORLANDO 2015 

Jacaranda Ridge 

Coonawarra Cabernet 

Sauvignon ($75): 

A famous name heralds an 

exceptional single-vineyard 

cabernet sauvignon from 

northern Coonawarra. Exhibiting 

its Coonawarra provenance 

in the form of regional aromas 

and flavours, the intensity of the 

fruit produced by this location is 

exceptional for the region. This 

wine will age well for decades to 

come. Look for blackberry smells 

and tastes.

PUB TALK with Paul St John-Wood 

The launch of the Pub Choir Queensland tour at the Criterion Hotel, Dalby. 

SOUND OF ORIGIN 


Discounted beverages until first try scored, footy food 

menus, complimentary bar snacks, merchandise 

giveaways, and major prize draws – it must be State of 

Origin Time! Despite the challenges of a mid-week and 

Sunday night event, it is great to see so many hoteliers 

advertising promotions lure patrons off their couches and 

into their pubs to enjoy the game. I hope all games are a 

great success at your venues.. 

QHA Resources 

The QHA, along with all our industry partners, continue to 

be at your service throughout the pandemic restrictions. 

Please reach out if there is anything we can assist with. 

The network through your industry Association is more 

important than ever to connect you to the information 

and services you need to remain compliant and viable 

through these challenging trading conditions. 

#Raisingthebar Pub Choir 

‘Raising the Bar’ is Diageo’s global program to support 

pubs as they return to some sort of normality of trade 

and adapt to new practices during the COVID-19 

pandemic. Diageo recently launched the Pub Choir 

Queensland tour and I was fortunate enough to attend 

the first event at the Criterion Hotel in Dalby on Tuesday 

20 March. It was great to see a sold out event on a 

Tuesday night, albeit under reduced capacity to meet 

COVID-19 restriction requirements. Further information 

on Diageo’s program can be found on their website. 

Pubs, Pots & Profits Mackay 

In May CUB together with the QHA held the Pubs, Pots 

& Profits forum in Mackay for hoteliers from around the 

region. Thank you to all publicans and their key staff 

who attended the event – the feedback has been very 

positive! Thank you to all keynote speakers for their 

invaluable insights and to all of the QHA Partners who 

supported the successful event. 

Maryborough Region Hoteliers Meeting 

On Tuesday 15 June the QHA will host a publican’s 

lunch for hoteliers and their key staff from around the 

Maryborough Region at the Carriers Arms Hotel. The 

lunch will feature discussions and business development 

presentations from a range of QHA staff and corporate 

partners. PFD Food Services will again generously 

showcase their products and provide a delicious lunch 

for all attendees, and of course our beverage partners 

will ensure everyone remains well hydrated throughout. 

Details of the Lunch have been sent to all venues in the 

Maryborough Region. And if you havent already, there is 

still have time to register your attendance.

HAVE A COLD ONE. 

DON’T BE ONE. 

WE’RE A 

V E N U E 

Welcoming. 

Attentive & here to assist. 

Respectful & responsible. 

Manners matter. 

visit our website for 

more info qha.com.au

TRADE DIRECTORY 

HOLDING REDLICH 

Full range of commercial legal services to assist the liquor and 

gaming industry, including all Liquor/Gaming applications and 

advisory, WHS, employment and property services. 

Robert Lyons | P: 07 3135 0559 

E: robert.lyons@holdingredlich.com 

Darren Anderson | P: 07 3135 0542 

E: darren.anderson@holdingredlich.com 

www.holdingredlich.com 

INSURANCE | RISK MANAGEMENT | CONSULTING 

Your trusted advisor, helping you identify the risks your 

business faces and finding the right insurance solution to 

protect the future of your business. 

Call: 1800 240 432 

www.ajg.com.au 

MARKET LEADING BRANDS IN EQUIPMENT 

No matter the size, shape or demands placed on your 

business, we have the ability to deliver equipment that is 

functional, adaptable and reliable. Convotherm, Waldorf, 

Waldorf Bold, Turbofan, Washtech. 

Phone: 1300 268 798 E: info@moffat.com.au 

Service department: 1300 264 217

TRADE DIRECTORY 

13cabs...24/7... 

WE’LL GET YOU THERE 

Need an Airport shuttle? 

Need your team transported? 

Need a parcel delivered? 

Sign up to 13cabs.com.au 

or Call Renata Sekulic 

0466 535 428 

LEADING PUB AND HOTEL LAWYERS IN QUEENSLAND 

Mullins’ hospitality team has unrivalled experience in the liquor 

and gaming sector, developed over 30 years. From greenfield 

applications and integrated developments to liquor and 

gaming compliance and employment advice - we are your 

one-stop-shop to ensure the best outcomes for your hotel. 

Curt Schatz, Managing Partner 

Direct: 07 3224 0230 

Email: cschatz@mullinslawyers.com.au 

mullinslawyers.com.au 

RAMSDEN LAWYERS 

The commercial team at Ramsden 

Lawyers has extensive expertise in 

hospitality, liquor and gaming law. 

Call us today for a free 30-minute 

consultation. 

P: 1300 749 709 

www.ramsdenlaw.com.au 

CASINO CONSOLES 

Footrest, slimline and cashless bases 

available. Casino Consoles, the only 

name you need when it comes to 

professional poker machine bases 

and screening. 

P: 07 3890 2969 

www.casinoconsoles.com.au 

BIGGER 

IS 

BETTER 

Queensland Office 

10/3986 Pacific Highway 

Loganholme QLD, 4129 

sggaming.com/australia 

Phone (07) 3458 9180 

© 2019 Hasbro. 

SCIENTIFIC GAMES 

This new generation of exciting game 

content draws on the strength of 

Scientific Games to create one of 

the most dynamic game libraries 

in the market. 

P: 07 3458 9180 

www.sggaming.com/australia 

QHA 

MEMBER 

OFFER 

STODDART 

Stoddart are one of Australia’s leading manufacturers and 

importers of a large range of world leading equipment for 

food service and bar applications. 

Darrin Miller P: 0417 867 979 

Email: dmiller@stoddart.com.au 

stoddart.com.au 

CITY PROPERTY SERVICES 

Over 25 years of commercial cleaning services | Triple certified 

Quality assured | EcoClean Certified using environmentally 

friendly products. Get 2 weeks free with any 12 month 

contract when mentioning this advert. 

Free Quotations P: 1300 630 636 or 07 3391 2005 

www.citypropertyservices.co 


QHA PARTNERS & CORPORATE MEMBERS 

QHA PARTNERS AND CORPORATE MEMBERS ARE VALUED PREFERRED SUPPLIERS TO THE QUEENSLAND HOTEL INDUSTRY. 

THE BUSINESSES LISTED IN THIS DIRECTORY ARE KEEN SUPPORTERS OF HOTELS IN QUEENSLAND AND THE QHA ENCOURAGES 

MEMBER HOTELS TO UTILISE THEIR PRODUCTS AND SERVICES. IF A BUSINESS WISHES TO FIND OUT HOW TO BECOME A QHA 

PARTNER OR CORPORATE MEMBER, PLEASE CALL DAMIAN STEELE, QHA INDUSTRY ENGAGEMENT MANAGER ON (07) 3221 6999. 


ACCOUNTING/ TAX 

BDO Australia 

Ph: 07 3237 5999 

bdo.com.au 

HLB Mann Judd - 

Chartered Accountants 

Ph: 07 3001 8800 

hlb.com.au 

Prosperity Advisers QLD 

Ph: 07 3007 1971 

prosperityadvisers.com.au 

SW Accountants & 

Advisors 

Ph: 07 3085 0888 

shingwing.com.au 

Hotel Accountants Pty Ltd 

Ph: 07 5560 8988 

hotelaccountants.com.au 

McGrathNicol 

Ph: 07 3333 9800 

mcgrathnicol.com 

Professional Client Services 

(QLD) P/L- Accountants & 

Business Advisors 

Ph: 07 3209 4452 

pcsqld.com.au 

ARCHITECTS / REPAIRS 

REFURBISHMENT/ 

RECONSTRUCTION / 

CONSTRUCTION 

BSPN Architecture 

Ph: 07 3851 9100 

bpsn.com.au 

Paynters - Design & 

Construction 

Ph: 07 3368 5500 

paynters.com.au 

Rhinoplay 

Ph: 0419 536 709 

rhinoplay.com.au 

Rohrig Hospitality 

Ph: 07 3257 4411 

rohrlg.com.au 

BWC Constructions Pty Ltd 

Ph: 0403 579 997 

bwcgroup.com.au 

Hot Concepts Design and 

Construction 

Ph: 07 3277 7740 

hotconcepts.com.au 

ICM Construction 

Ph: 1300 798 107 

icmco.com.au 

IQ Construct 

Ph: 0401 483 209 

iqconstruct.com.au 

New Life Restorations 

Ph: 1300 356 633 

newliferestorations.com.au 

Tonic Design 

Ph: 07 3852 5100 

tonic.cc 

BEVERAGES 

Accolade Wines 

Ph: 07 3252 7933 

accolade-wines.com 

CUB Premium 

Beverages 

Ph: 07 3666 4104 

cub.com.au 

Brown-Forman 

Australia P/L 

Ph: 07 3010 2000 

brown-forman.com 

Campari Australia Pty Ltd 

Ph: 07 3253 1801 

camparigroup.com.au 

Carlton & United 

Breweries 

Ph: 07 3666 4104 

cub.com.au 

Coca-Cola Amatil 

Ph: 13 26 53 

ccamatil.com 

Diageo 

Ph: 07 3257 0800 

diageo.com 

Ice & Beverage Solutions 

Ph: 5578 9820 

iceandbeverage.com.au 

Lion 

Ph: 07 3361 7400 

lionco.com 

Liquid Specialty 

Beverages 

Ph: 07 5440 2006 

liquidsb.com.au 

Pernod-Ricard Australia 

Ph: 07 3340 5471 

pernod-ricard.com 

Red Bull Australia 

Ph: 02 9023 2892 

redbull.com.au 

Samuel Smith & Son 

Ph: 07 3373 5777 

samsmith.com 

Sirromet Wines 

Ph: 07 3206 2999 

sirromet.com 

Southtrade International 

Ph: 07 3085 7418 

southtradeint.com.au 

Treasury Wine Estates 

Ph: 03 9685 8000 

treasurywineestates.com 

Heads of Noosa Brewing Co. 

Ph: 0401 399 625 

headsofnoosa.com.au 

Nextgen Liquor Marketing 

Pty Ltd 

Ph: 0414 654 778 

nextgenlm.com.au 

BUILDING SUPPLIES 

& SERVICES 

Bunnings 

Ph: 07 3452 5725 

bunnings.com.au 

Artistic Flooring 

Ph: 07 3890 7799 

artisticflooring.com.au 

EDUCATION, TRAINING 

& EMPLOYMENT 

Best Security - Security 

and Training 

Ph: 07 3212 8460 

bestsecurlty.net.au 

Frontier Leadership 

Ph: 0423 097 246 

frontierleadership.edu.au 

Federation Academy 

Ph: 0423 097 246 

federationacademy.edu.au 

MLKA Hospitality 

Recruitment 

Ph: 07 4128 8400 

mlkarecruitment.com.au 

Professional Hospitality 

Ph: 07 3160 8132 

professionalhospitality. 

com.au 

TAFE Queensland 

Ph: 1300 308 233 

tafeqld.edu.au 

Tribe Workforce Solutions 

Ph: 07 3238 0808 

tribeworkforce.com.au 

Zenith Hospitality Staffing 

Solutions 

(07) 3002 4000 

zenithhospitality.com 

ENERGY GAS/POWER 

BOC Limited 

Ph: 07 3212 4135 

boc.com.au 

SolarXpress 

Ph: 07 5495 6222 

solarxpress.com.au 

TransTasman 

Energy Group 

Ph: 1300 118 834 

tteg.com.au 

Bromic Heating 

02 9426 5222 

bromicheating.com 

Building Tuner 

Ph: 0422 218 375 

buildingtuner.com.au 

ELGAS 

Ph: 02 9672 0777 

elgas.com.au 

Energy Saving Products 

Pty Ltd 

Ph: 0429 820 101 

energysavingproducts.online 

FINANCES, BANKING, 

INSURANCE & 

INVESTMENTS 

Beyond Payment 

Systems Pty Ltd 

Ph: 07 3505 2217 

beyondpaymentsystems. 

com.au 

BDO Australia 

Ph: 07 3237 5999 

bdo.com.au 

Gallagher Insurance 

Brokers 

Brisbane: 07 3367 5000 

Nth QLD: 07 4753 5311 

Toowoomba: 07 4639 7102 

ajg.com.au 

Green Finance Group 

Ph: 0457 883 700 

greenfinancegroup. 

com.au 

GSA Insurance Brokers 

Ph: 02 8274 8138 

gsaib.com.au 

St.George Industry 

Banking 

Ph: 0435 438 306 

stgeorge.com.au/ 

business 

Waratah Debt Capital 

Ph: 0448 681 783 

waratahmanagement. 

com.au 

Westpac Banking 

Corporation 

Ph: 0438 701 195 

westpac.com.au 

Austcover 

Ph: 0412 286 511 

austcover.com.au 

BALANZ – 

Banking Solutions & Advice 

Ph: 0413 996 480 

balanz.com.au 

Banktech 

Ph: 1800 080 910 

banktech.com.au 

BUPA - health insurance 

Ph: 134135 

(quote ID 2109197) 

bupa.com.au 

Trinitas Australia Pty Ltd 

Ph:1300 836 025 

trinitas3.com.au 

FOOD & ASSOCIATED 

BUSINESSES 

PFD Food Services 

Ph: 131 733 

pfdfoods.com.au 

CTB & Co 

(Cooking the Books) 

Ph: 1300 911 282 

cookingthebooks.com 

Simon George and Sons 

Ph: 07 3717 1400 

simongeorge.com.au 

GAMING & RACING 

Ainsworth Game 

Technology P/L 

Ph: 07 3209 6210 

ainsworth.com.au 

Aristocrat Leisure 

Industries 

Ph: 07 3727 1600 

aristocrat.com.au 

IGT 

Ph: 07 3890 5622 

igt.com.au 

Konami Australia 

Ph: 02 9666 3111 

konamiaustralia.com.au 

MAX 

Ph: 0436 839 857 

max.com.au 

Scientific Gaming 

Ph: 02 9773 0299 

scientificgames.com 

Tabcorp Keno 

Ph: 07 3243 4113 

tabcorp.com.au 

TAB 

Ph: 1800 823 888 

tab.com.au 

UTOPIA Gaming Systems 

Ph: 1800 200 201 

utopiagaming.com.au 

Australian Pokie Consoles 

Ph: 0413 261 777 

clubsandpubs.com.au 

Casino Consoles 

Ph: 07 3890 2969 

casinoconsoles.com.au 

HOSPITALITY 

CONSULTANTS 

AHS Hospitality 

Ph: 07 5512 6143 

ahshospitality.com.au 

Clear to Work 

Ph: 07 3399 2894 

cleartowork.com.au 

Commercial Licensing 

Specialists 

Ph: 07 5526 0112 

clslicensing.com.au 

DNS Specialist Services 

Ph: 0433 906 809 

dnsspecialistservices.com.au 

DWS Hospitality Specialists 

Ph: 07 3878 9355 

dws.net 

Frontline Hospitality 

Queensland 

Ph: 07 3319 1863 

frontlinerecruitmentgroup. 

com/hospitality 

Now Book It 

Ph: 0415 445 529 

nowbookit.com


QHA PLATINUM PARTNERS 

HOSPITALITY 

CONSULTANTS 

Nuvho 

Ph: 07 3357 9951 

nuvho.com 

Professional Hospitality 

Ph: 07 3160 8132 

professionalhospitality.com.au 

HOTEL ENTERTAINMENT 

Fox Sports 

Ph: 0403 061 412 

foxsports.com.au 

Foxtel for Business 

Ph: 1300 720 630 

austar.com.au 

Sky Channel 

Ph: 07 3228 6344 

Freecall: 1800 251 710 

skychannel.com.au 

The Card Network 

Ph: 1300 375 346 

thecardnetwork.com.au 

Nightlife - Music & Video 

Freecall: 1800 679 748 

nightlife.com.au 

Pro Score - Sporting 

Promotions 

Ph: 0431 366 800 

proscore.com.au 

Rooks Entertainment 

Ph: 07 4068 8633 

rooks-entertainment.com.au 

HOTEL & BAR SUPPLIES 

HOTEL BROKERS / 

REAL ESTATE / 

PROPERTY VALUERS 

Off Market Hotels 

Chris Cameron 

Ph: 0477 271 875 

offmarkethotels.com.au 

Power Jeffrey & Co - 

Hotel Brokers 

Ph: 07 3832 6000 

powerjeffrey.com.au 

CRE Brokers 

Ph: 07 5371 0165 

crebrokers.com 

HTL Property 

Ph: 02 8016 3810 

htlproperty.com.au 

JLL 

Ph: 07 3231 1311 

jll.com.au 

LEGAL 

Mullins 

Ph: (07) 3224 0222 

mullinslawyers.com.au 

Corrs Chambers 

Westgarth – Lawyers 

Ph: 07 3228 9778 

corrs.com.au 

Bennett & Philp Lawyers 

Ph: 07 3001 2999 

bennettphilp.com.au 

Commercial Licensing 

Specialists 

Ph: 07 5526 0112 

clslicensing.com.au 

QHA DIAMOND PARTNERS 

QHA GOLD PARTNERS 

BOC Limited -Gas/ 

Reticulation Supply 

Ph: 07 3212 4322 

boc.com.au 

Reward Hospitality 

Ph: 07 3341 5929 

rewardhospitality.com.au 

Andale Beverage Systems 

Ph: 07 3421 5200 

andale.com.au 

Barton Health 

info@bartonhealth.com.au 

bartonhealth.com.au 

FSM 

Ph: 0400 099 992 

fsm-pl.com.au 

Impressive Medical Supplies 

Ph: 02 9772 0383 

impressivemedicalsupplies.com 

KNWT Services 

E: BDManager@ 

KNWTServices.com.au 

Stoddart 

Ph: 0437 576 447 

stoddart.com.au 

Holding Redlich 

Ph: 07 3135 0500 

holdingredlich.com 

Ramsden Lawyers 

Ph: 07 5554 1964 

ramsdenlaw.com.au 

LIQUOR 

BUYING GROUPS 

Bottlemart 

Ph: 1300 733 504 

bottlemart.com.au 

Independent Liquor 

Group 

Ph: 07 3713 2751 

ilg.com.au 

LIQUOR 

WHOLESALE GROUPS 

ALM (Australian Liquor 

Marketers) 

Brisbane: 07 3489 3600 

Townsville: 07 4799 4022 

Cairns: 07 4041 6070 

almliquor.com.au 

Terella Brewing 

0408 920 759 

terellabrewing.com.au 

Trans Tasman Energy 

Group 

BDO Australia 

Power Jeffrey and 

Company 

Best Security 

Platypus Print 

Packaging 

Rohrig Group 

St George Bank 

Red Bull Australia 

BSPN Architecture 

BOC Limited 

Paynters 

Prosperity 

Advisers QLD 

QHA SILVER PARTNERS 

Ice & Beverage 

Solutions 

QHA BRONZE PARTNERS 

H&L 

Complete Property 

Service Australia 

Green Finance Group 

GSA Insurance 

Brokers 

HLB Mann Judd 

13cabs 

Beyond Payment 

Systems 

Rhinoplay 

Pillow Talk 

Off Market Hotels 

UTOPIA Gaming 

Systems 

Liquid Specialty 

Beverages 

me&U 

MSL Solutions 

SolarXpress 

Southtrade 

International 

SW Accountants & 

Advisors 

The Card Network 

Cashzone 

Waratah Debt Capital 



APPROVED 

MANAGER’S 

LICENCE 

RESPONSIBLE MANAGEMENT 

OF LICENSED VENUES 

TRAINING 

“HONESTLY THE BEST TRAINING 

SESSION! FUN AND LIGHT-HEARTED 

WHILE BEING VERY INFORMATIVE AND 

KNOWLEDGEABLE. THANKS, QHA.” 

OTHER COURSES OFFERED: 

Online RSA/RSG Training 

Gaming Nominee Training 

Employment Relations Training 

Employment Relations Webinar 

OTHER / 

UNIFORMS / 

PROMOTIONAL 

Pillow Talk 

Ph: 07 3248 4900 

pillowtalk.com.au/ 

commercial 

Total Uniform Solutions 

Ph: 07 3666 0110 

uniform.com.au 

POINT OF SALE / 

PAYMENTS 

Cashzone 

Ph: 0466 148 752 

cardtronics.com.au 

H & L Australia Pty Ltd 

Ph: 1800 778 340 

hlaustralia.com.au 

MSL Solutions 

Ph: 0448 134 625 

mslsolutions.com 

Bepoz Retail Solutions 

Ph: 1300 023 769 

bepoz.com.au 

Banktech 

Ph: 1800 080 910 

banktech.com.au 

Harris Data Systems 

Ph: 07 5535 7677 

harrisdata.com.au 

PRINTING / PACKAGING 

Platypus Print Packaging 

Ph 07 3352 0300 

www.platys.com.au 

SECURITY / CLEANING 

Best Security 

Ph: 07 3212 8460 

bestsecurity.net.au 

Complete Property 

Service Australia 

Ph: 07 3180 3800 

cpsa.online 

SUPERANNUATION 

lntrust Super Fund 

Ph: 07 3013 8700 

intrust.com.au 

TECHNOLOGICAL 

PRODUCTS & SERVICES 

me&U 

Ph: 02 9057 8500 

meandu.com.au 

BSV 

Ph: 1300 244 727 

bigscreenvideo.com.au 

BYTO 

Ph: 0402 561 539 

Byto.com.au 

DQ VIP Systems 

Ph: 0448 749 008 

getdqd.com 

Forum Group 

Ph: 07 3338 3435 

forumgroup.com.au 

foundU 

Ph: 07 3876 3783 

foundu.com.au 

IDU Technologies Pty Ltd 

mitch@idu-identification.com 

idu-identification.com 

JB Hi-Fi Commercial 

Division 

Ph: 07 3360 9925 

jbhifi.com.au 

JVG Sound Lighting & Visual 

Ph: 07 5599 1222 

jvgsound.com.au 

onPlatinum ICT 

Ph: 0402 281 561 

onplatinum.com.au 

SafeVisit 

Ph: 0432 504 801 

safevisit.com.au 

Scantek Solutions 

Ph: 1300 552 106 

scantek.com.au 

TRANSPORT 

A.P. Eagers Limited 

Ph: 07 3109 6731 

apeagers.com.au 

13cabs 

Ph: 132 227 

13cabs.com.au 

WASTE MANAGEMENT 

Bottlecycler (QLD) Pty Ltd 

Ph: 1300 306 039 

bottlecycler.com 

Envirobank Recycling 

Ph: 07 3063 7677 

envirobank.com.au 

Responsible Management of Licensed Venues 

Training is a mandatory training requirement 

for those applying for a liquor licence, and 

applicants for an Approved Manager’s Licence. 

Training is offered face to face at regional 

centres throughout Queensland. 

For more information please contact the 

QHA Training Centre 

Ph: 07 3221 6999 Fax: 07 3221 6649 

Email: training@qha.org.au 

Web: www.qha.org.au 

Callington Group of 

Companies 

Ph: 02 9898 2700 

callingtonhaven.com 

CMBM Facility Services 

Ph: 07 3391 1040 / 

0419 708 715 

cmbm.com.au 

JC Eco Blasting 

Ph: 0417 702 227 

jcecoblasting.com 

Lotus Commercial Pty Ltd 

Ph: 1300 653 536 

lotusfilters.com.au 

Luxxe Outsourced Hotel 

Services 

Ph: 0426 263 636 

luxxe.com.au 

Ozland Group Solutions 

Ph: 0419 222 344 

ozlandgroupsolutions.com.au 

Tru Security Services 

Phone: 0452 377 662 

trusecurity.com.au 

Schmick Cards 

Ph: 07 5514 6616 

schmick.com.au 

Tanda 

Ph: 1300 859 117 

tanda.co 

TableTime Pty Ltd 

Ph: 0405 052 682 

tabletime.com.au 

Uorda 

c.toovey@uorda.com 

uorda.com 

ViMedia 

Ph: 1300 846 334 

klackit.com 

Vix Vizion Pty Ltd 

0413 026 918 

www.vixvizion.com 

13001 COMMS Pty Ltd 

Ph: 1300 126 667 

13001comms.com.au

GOLF CHALLENGE 

JULY 19-21 

Join us 

FOR THIS EXCLUSIVE NETWORKING OPPORTUNITY WITH 

MEMBERS AND PARTNERS OF THE AHA STATE BRANCHES 

Limited to just 25 teams | Each team must include at least 1 publican. 

Golf Challenge package includes: 18 Holes of golf on Dent Island, buggy 

hire, breakfast, lunches and dinners, beverages, arrival cocktails and on-island 

transportation. Non-golf playing packages also available. 

For costs and an itinerary please contact: 

Kelly-Anne Mott Events and Partnerships Officer 

kmott@qha.org.au (07) 3221 6999

QHA_June_Online

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