Yumpu Bradford_2021

Safe and Sound
Safe and Sound
What is Safe and Sound?
Safe and Sound offers a continuous,
automatic, remote monitoring of users by
using sensors to enable them to live in their
own home, while limiting their exposure to
emergencies.
Safe and Sound provides peace of mind for
people who are having problems with:
• Falls.
• Fire.
• Forgetfulness.
• Bogus callers.
• Medication.
How does Safe and Sound work?
Safe and Sound is the
Community Alarm System
operated by Bradford
Metropolitan District Council.
Your home can easily be
connected to Safe & Sound
where calls are monitored 24
hours a day including weekends
and all bank holidays.
The equipment supplied by
Bradford Council plugs into a socket
in your home and a telephone point.
These need to be located close together.
At the safe and sound control centre
information you provide is held securely and
is instantly available so action can be taken in
an emergency. When you contact the centre,
the operator will know your name, address,
GP, next of kin and key holder information.
Safe and sound has mobile staff who operate
throughout the Bradford District. Staff have
training in first aid, lifting techniques and can
provide a back up to your named contacts
and can help in a simple emergency, but are
not able to perform ‘care tasks’.
Where there is an assessed need we can
also provide you with additional equipment
such as a medication dispenser, property
exit sensor and epilepsy sensor. Some of this
equipment will connect via the alarm unit to
keep you safe in your own home.
Safe and Sound equipment is easy to use:
• A press of a button you are in touch
with Safe and Sound.
• Information supplied by you and
stored on the system will be
highlighted automatically.
• Operators can speak to you through
the safe and sound unit.
• All calls are monitored and recorded
for your safety and security.
Is there a charge?
There is a weekly charge for the service which
is £3 per week plus VAT if applicable. The
charge can be paid as an annual bill or a
monthly standing order.
If you do not live in Bradford and would not
pay Council Tax to Bradford Council, but
still wish to use the Safe and Sound service
because you live close to the Bradford
boundary (within one mile), then Bradford
Council can provide equipment and 24/7
control centre support for a small weekly fee,
but the council cannot provide a response,
other than the contacts you provide them with.
You can contact Bradford Metropolitan
District Council for an assessment for an
alarm unit or a no-obligation demonstration
on 01274 435249.
Search for care online at www.careandsupport-bradford.co.uk
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