Candidate Pack

societysearch

APPOINTMENT OF

DIRECTOR OF

BUSINESS

ENGAGEMENT


ABOUT US

The University of Westminster has a long and distinctive history. Founded as

the UK’s first polytechnic in 1838, our mission was to educate the working

people of London. We have created a learning environment and a culture

that supports a hugely diverse and international community of students.

We provide grounded, holistic education with wide horizons and

opportunities, so that people from every background can realise their

true potential, contributing to a richer, happier society. Our teaching

is practical, relevant and contemporary. Our research has impact in

the world, is internationally recognised, and informs our teaching. Our

values are to be progressive, compassionate and responsible, so we

can face the issues of the modern world.

We are progressive and questioning. Many of our achievements are

ground-breaking, yet we are also compassionate and caring. Our

spirit reflects our location at the heart of a world city which is home to

diverse communities and which has global reach.

We have students spread across four main campuses at Regent Street,

Marylebone, Cavendish Street and Harrow. Each campus offers stateof-the-art

facilities. These include 350-seater lecture theatres, the awardwinning

teaching and social space in the Psychology Department, our

cutting-edge architecture studios, and our purpose-built Financial Markets

Suite with Bloomberg platform.

We have a new strategy in place for the next five years called ‘Being

Westminster’ that builds on our unique history and achievements. We

are built to last; we are financially strong; we are respected as leaders

in reaching, research and engagement with industry, employers and

professions in the development of work-ready graduates in our chosen

areas of strength. We are a UK university that pays a leading and unique

role in helping students from different backgrounds, communities and

groups from all around the world realise their full potential. We are a

high-performing learning organisation and a community of educational

endeavour where individuals, students and colleagues are able and

encouraged to pursue what they love.

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OUR OBJECTIVES

TEACHING AND LEARNING

We aim to be a leading, high performing and transformative learning

organisation which excels in providing an exceptional student experience

and exceeds sector benchmarks for student satisfaction. By 2024 we will

have reviewed and improved our portfolio of courses and be at TEF Silver

with over 70% of our subject areas at Silver or Gold.

RESEARCH AND KNOWLEDGE EXCHANGE

We are developing our research activity and its impact in our areas

of excellence and by 2024 70% of our REF outputs will be at 3*/4*

level. We aim to double our funded research activity, with high and

consistent quality in our outputs, and to increase our impact on business,

industry and wider society through knowledge exchange.

EMPLOYABILITY

By 2025 we will provide opportunities for employability enhancing

learning and engagement with employers and industry to all our

undergraduate students.

INTERNATIONAL

We are raising the international reputation and reach of the University,

such that by 2024 30% of our undergraduates and 50% of our

postgraduates will be overseas students.

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OUR

STRUCTURE

ACADEMIC STRUCTURE

Our structure is built to deliver an enhanced

learning environment, stronger and broader

industrial, international and professional

connections and pioneering and impactful

research. The University comprises three Colleges:

Westminster Business School (Marylebone)

• School of Organisations, Economy and Society

• School of Finance and Accounting

• School of Applied Management

• School of Management and Marketing

Design, Creative and Digital Industries

(Marylebone, Harrow and Cavendish)

• School of Architecture and Cities

• Westminster School of Arts

• School of Computer Science and Engineering

• Westminster School of Media and

Communication

Liberal Arts and Sciences (Regent and Cavendish)

• School of Social Sciences

• Westminster Law School

• School of Humanities

• School of Life Sciences

The University Executive Board comprises the Vice-

Chancellor and President, Deputy Vice-Chancellor

(Employability and Global Engagement), Deputy

Vice-Chancellor (Education), University Secretary

and Chief Operating Officer and the three Heads

of College.

PROFESSIONAL SERVICES

Our Professional Services teams support the

effective and professional delivery of our

teaching, research and knowledge exchange

and the management of student residences and

sports facilities.

• Academic Registry

• Global Recruitment & Admissions

• Finance

• Human Resources, Organisational

Development and Well-being

• Strategic Planning and Performance

• Marketing and Communications

• Estates Planning and Services

• Information Systems and Support

• Student & Academic Services.

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JOB

DESCRIPTION

Job Title: Director of Business Engagement

Reports to: Deputy Vice-Chancellor for Global

Engagement and Employability

Grade: L3

JOB PURPOSE

A key focus of the University’s strategy is to substantially

transform our engagement with business, industry and

employers in ways that will enhance our outcomes

in terms of student enterprise and employability and

the quality of the student experience we offer. The

new role of Director of Business Engagement will

lead and coordinate the University’s business, industry

and employer engagement strategy. Initially, the role

will work across the University’s campuses, but the

intended plan is for the role to be based within new

and dedicated facilities at 29 Marylebone Road. A

place of creativity and connectivity, 29 MR will bring

together programmes and activities which, co-located

and collaboratively engaged with a shared and

growing pool of external partners, will work together to

change beyond recognition the external relations and

educational life of Westminster.

The role will:

1. lead on and coordinate the University’s business,

industry and employer engagement strategy;

2. manage industry-related product portfolio

development;

3. lead on the development of apprenticeship and

industry-related courses;

4. work with University colleagues and teams to

deliver on enhanced graduate employment

outcomes for our students;

5. line-manage relevant professional services teams;

ensure that 29 MR and its portfolio of activities

support the development of enterprise education

and training, and the delivery of an exceptional

student experience;

6. ensure that 29 MR enables a step change in

the size and diversity of the University’s student

enterprise activity;

7. ensure that 29 MR meets its objectives, such that it

is the site and engine for transformative change in

the University’s business engagement.

PRINCIPAL ACCOUNTABILITIES

1. BUSINESS, INDUSTRY AND

EMPLOYER ENGAGEMENT

Relationship Management

• Define and implement strategy for the development

and management of relationships with key UK and

international employers, business and industry.

• Facilitate, form and grow effective relationships

and collaborations at senior levels with

strategically-important employers, in order

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JOB

DESCRIPTION

to enhance Westminster’s ability to secure

opportunities for our students.

• Work with employers to ensure they understand the

full range of programmes and services available

in the University to support workforce development

and recruitment for their organisations – including

short courses, undergraduate and postgraduate

courses, and apprenticeships.

• Coordinate a structured key account / customer

relationship management process to ensure

employers and the University can communicate

effectively, sharing and disseminating opportunities

for closer collaboration.

• Maintain strategic oversight of the University’s

relationships with key Professional, Statutory and

Regulatory Bodies (PSRB organisations), and

associated contracts.

• Maintain and enhance other external relationships,

such as those with NGOs and community groups.

• Ensure that, in the future, 29 MR fulfils its potential

as a ‘front door’ to the University, a showcase for

our relations with business, industry, employers and

other external bodies and groups, a Westminster

‘home’ for business, industry and employer partners

and the site of a transformative step change in our

external engagement.

Student Experience

• Use expertise and knowledge gained from

employers to inform College, School and Course

Teams on employer requirements regarding

graduate attributes and potential new short course

offerings for development.

• Recruit employers to support other University

needs such as placements/internships for

students, work-based learning opportunities, and

career mentoring, working closely with relevant

Professional Services teams and stakeholders such

as the Careers Centre.

• Contribute to cross-institutional work on the

enhancement of graduate outcomes, working

closely with relevant Academic and Professional

Services teams and stakeholders.

• Support Colleges and Schools with the planning

of Employer Advisory Boards, the recruitment

of volunteer members, and the sharing of best

practice arising from the Boards around the

University.

• Contribute to external engagement which fosters

and transforms student enterprise at the University,

working closely with the Head of the Student

Enterprise Centre.

Portfolio development and revenue management

• Keep under review and work with the Schools

and Colleges to enhance the University’s portfolio

of industry-related and skills and professional

development courses;

• Ensure the delivery and ongoing development

of revenue streams related to the University’s

business facing portfolio of activities, such that

the expected qualitative and quantitative return on

investment is achieved.

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JOB

DESCRIPTION

2. APPRENTICESHIPS AND

INDUSTRY-LED COURSES

• Work collaboratively with colleagues and

stakeholders across the University to co-ordinate

and develop the University’s strategic plan for

apprenticeships, and proactively identify areas

of future profitable apprenticeship growth for the

University.

• Line manage an Apprenticeships Team that will

deliver fully compliant apprenticeship courses in

line with the University’s strategic aims; policies

and procedures to meet employer and regulatory

requirements; processes to assist academic and

Quality and Standards colleagues in developing

new apprenticeships; and manage apprenticeship

budgets and expenditure in collaboration with

University finance officers.

• Lead on external representation and promotion of

the University’s apprenticeship provision and take

responsibility for the delivery of apprenticeship

growth targets.

• Oversee the management and strategic

development of collaborative institutional

apprenticeship partnerships (eg. City of

Westminster College).

• Initiate and support the development of related

courses – eg. industry-sponsored degrees.

3. 29 MR

• Work with the University’s 29 MR Steering

Group to define, coordinate and ensure the

implementation of the objectives for 29 MR,

whether related to business engagement, student

enterprise, the student experience, income

generation, budget management, and the

management of the 29 MR space and facilities.

• Liaise with the University’s professional service

teams to ensure delivery of the highest quality

facilities, services, events support and catering

offer, such that 29 MR achieves its full potential as

a prestige location for business engagement and a

transformative environment for business learning.

4. LINE MANAGEMENT

RESPONSIBILITY

The postholder will be responsible for line-managing

the leads/heads/directors of the following:

• Student Enterprise Centre

• Apprenticeships and Industry-Led Courses

• Skills and Professional Development Courses

• Alumni Relations

CONTEXT

All Departments are expected to think creatively about

the effectiveness of the University’s administration

and to initiate change and innovation in accordance

with the needs and expectations of Westminster as

a modern, professional, international university. Key

to the success of the professional support functions

is the need to continue to develop positive, forwardlooking,

relationships with academic colleagues

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JOB

DESCRIPTION

and to foster a service ethos whereby efficient,

effective and consistent support frameworks, policies

and processes are developed in partnership with

academic colleagues; innovation is supported

and encouraged; and all activities support the

achievement of University objectives by enhancing

the quality of the student and staff experience.

The post holder will be expected to deliver a highquality

service and exhibit the highest standards

of professional conduct and performance ensuring

these are reflected in staff teams. The post holder will

also be expected to set standards of professional

conduct in line appropriate professional membership

and competencies frameworks, and ensure that the

University’s values of progressive, compassion and

responsibility are reflected in all that we do.

The University requires all post holders to have

an understanding of individual health and safety

responsibilities and an awareness of the risks in the

work environment, together with their potential impact

on both individual work and that of others.

DIMENSIONS

• Leadership and coordination of the University’s

Business, Industry and Employer Engagement

• Leadership of the University’s Apprenticeship

courses

• Line management of staff teams

• Planning and strategy setting (including marketing)

• Delivery of Apprenticeship and Business, Industry

and Employer strategic objectives

• Product portfolio management and development

• CRM management

• Budget management (budget and targets to be

confirmed)

• Space and facilities management

• Engagement with a large network of internal and

external stakeholders, often at very senior levels

• External representation of the University externally,

with occasional travel in the UK and overseas

KEY RELATIONSHIPS

• Deputy Vice-Chancellor, Global Engagement and

Employability

• Deputy Vice-Chancellor, Education

• Pro Vice-Chancellor, Knowledge Exchange

• Director of Student and Academic Services /

Employability / Careers

• Head of the Centre for Education and Teaching

Innovation (CETI)

• Heads of College

• Assistant Heads of College for External Relations

• Assistant Heads of College for Education and

Students

• Head of Research and Knowledge Exchange Office

• Key staff across Professional Services

• External agencies providing market intelligence

related services

• Prospective and existing business, industry and

employer contacts

• Peer role holders from other competitor and

non-competitor Universities

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PERSON

SPECIFICATION

QUALIFICATIONS

Essential

• Relevant postgraduate qualification, or equivalent

professional experience.

• Membership of relevant professional body.

Desirable

• Relevant professional qualification.

TRAINING AND EXPERIENCE

Essential

• Direct experience of successfully leading

institutionally significant projects.

• Direct experience of successfully leading

apprenticeship courses and wider business, industry

and employer relations services / activity.

• Extensive senior management experience of having

shaped and led high performing teams in a Higher

Education setting or a corporate environment.

• Significant skills, knowledge and behaviours linked

to either a business or service related industry.

• Substantial proven experience of reviewing,

devising and implementing complex policies and

procedures.

• Proven knowledge and understanding of

apprenticeships and employer relations issues, and

an understanding of how these related to Higher

Education.

• Experience of manging income and expenditure.

• Experience of effective functional change

management.

• Evidence of working independently to high

professional standards.

Desirable

• Understanding of the Data Protection Act and the

Freedom of Information Act.

• Evidence of recent experience of involvement in

organisation change programmes of work.

• Experience of managing activity across multiple

locations / teams.

• Experience of preparing business cases and

proposals for internal and external clients.

APTITUDE AND ABILITIES

Essential

• Highly credible with exceptional communication

and influencing skills.

• Evidence of involvement in strategy and

policy development, including analytical and

reporting writing.

• Excellent organisational, interpersonal and

communication skills with ability to influence and

build collaborative relationships.

• Ability to understand complex government policy and

interpret its broad and specific impact for audiences

at different levels including senior management.

• Well-developed problem-solving skills and the

ability to take an innovative solutions-focused

approach to what may be multi-facetted and/or

significant in nature.

• Strong influencing skills.

PERSONAL ATTRIBUTES

Essential

• Tenacious and driven.

• An ability to work co-operatively, both as a leader

and a member of a team.

• Discretion, tact and the ability to maintain

confidentiality.

• A commitment to staff development.

• A commitment to equality and diversity.

• The willingness and ability to travel between

campuses and work flexibly.

• Fully committed to contributing to a stimulating

learning and working environment which is

supportive and fair, based on mutual respect and

trust, and in which harassment and discrimination

are neither tolerated nor acceptable.

• An understanding of individual health and safety

responsibilities and an awareness of the risks in

the work environment, together with their potential

impact on both individual work and that of others.

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HOW TO

APPLY

The University of Westminster will be supported in

this appointment by executive search firm, Society.

To download additional information, and to apply,

please visit the website of Society by clicking here.

Applications must consist of a full CV and a covering

letter addressing the Person Specification and your

motivation for applying.

The deadline for receipt of

applications is midday on

Wednesday 24 June 2020.

Longlisted candidates will be invited to meet face-toface

with representatives of Society in early July. A

final shortlist will then be taken forward to interview

with the University in August.

An appointment will be made subject to proof of

eligibility to work in the UK and satisfactory references

being obtained. The appointed candidate will be

offered a salary at Level 3 that is commensurate with

their experience and the seniority of their new role.

The University is currently under-represented with

regards to gender and BAME within its senior roles

and is actively promoting diversity in its workforce.

We welcome welcome applications from all

sections of the community, particularly females and

individuals from ethnic minority backgrounds and

those with disabilities.

The University offers a range of wellbeing and

work-life balance benefits to recognise and

reward the essential contribution our staff make to

our success and growth. Our benefits are inclusive

for staff of all backgrounds, including LGBT+ staff,

disabled staff, pregnant staff, parents and carers,

as well as staff of all genders, ages, ethnicities,

nationalities, religion and beliefs, and marriage

and civil partnership status.

CORE BENEFITS INCLUDE

• 35 days annual leave per year, plus

bank/national holidays and University of

Westminster closure days (pro-rata for parttime

staff).

• A generous occupational pension scheme.

• Annual incremental progression and/or cost

of living reviews.

• Generous maternity, paternity and

adoption leave

• An option to subscribe to the Simply Health

Cash plan, which covers private healthcare

services and treatments.

• Reduced monthly and annual membership

rates for a wide range of sporting facilities,

including gyms at Regent Street and Harrow

campuses, as well as the Chiswick Sports

Ground.

• The opportunity to participate in other

attractive employee benefit schemes such as

Cycle to Work, Eye Care Vouchers, Season

Ticket Loans, and Give As You Earn.

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westminster.ac.uk

The University of Westminster is a charity and a company limited by guarantee.

Registration number: 977818. Registered office: 309 Regent Street, London W1B 2UW. 9082/05.20/MS

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