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Global Links 2020 Annual Report

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ANNUAL REPORT 2020



Putting our 30 Years of Experience toward

Helping our Neighbors Near and Far

As news spread of COVID-19 in early 2020, our 30 years of experience helped us recognize

the situation for what it was: a public health disaster. Regardless of their geographic location

or cause, disasters cause disruption - in meeting basic needs, in logistics and supply chains,

and local economies—always impacting those with the least resources the most. We knew

that our nonprofit peers and safety net organizations would find it difficult to acquire

supplies they would need to protect their staff, patients, residents and clients.

Thanks to our donors and philanthropic and corporate supporters, we were able to raise

funds quickly to build a local supply chain and manage the bulk purchasing and distribution

of over $5 million worth of materials to ensure the health and safety of the staff and clients

served by over 1100 organizations across our local region in addition to over 20 healthcare

facilities in our international programs.

We forged new partnerships, formed innovative collaborations, and strengthened our

organization through continual learning from our partners, our community and each other.

We experimented, adapted, communicated and made decisions collectively. We were buoyed

by a trust in our Global Links family and the knowledge that our mission to improve health

for vulnerable communities would guide our decision making, even in a global pandemic.

With gratitude for a collaborative community, we share and celebrate our 2020 highlights

and impact.

Angela Garcia, , Executive Director


Resources

INVESTMENT INCOME AND EARNED REVENUE: 3%

INTERNATIONAL SUPPORT: 8%

LOCAL GOVERNMENT SUPPORT: 20%

FOUNDATION SUPPORT: 43%

2020

FINANCIAL

RESOURCES

US GOVERNMENT SUPPORT: 4%

CORPORATE SUPPORT: 17%

INDIVIDUAL SUPPORT: 5%

MEDICAL SURPLUS RECOVERY PROGRAM: 25%

INTERNATIONAL MEDICAL AID PROGRAMS: 34%

2020

RESOURCE

ALLOCATION

COMMUNITY ENGAGEMENT PROGRAM: 20%

DOMESTIC MEDICAL AID PROGRAMS: 21%


2020 by the Numbers:

353,259 lbs.

(176 TONS) OF MATERIALS KEPT FROM LANDFILLS

$2.6+

MILLION WORTH OF MEDICAL AID DONATED

TO 1100+ LOCAL ORGANIZATIONS

423,608

LIVES IMPACTED LOCALLY

1,633,863

LIVES IMPACTED GLOBALLY

1,088

HEALTHCARE PROFESSIONALS EQUIPPED

WITH MEDICAL BACKPACKS

$2.3+

MILLION WORTH OF INTERNATIONAL AID PROVIDED

TO 20+ FACILITIES IN 6 COUNTRIES


Program

& Project

Highlights

Awards and Recognitions:

Executive Director Angela

Garcia named Cribs for Kids ®

Woman of Achievement

Green Building Alliance Direct

Relief award to Global Links for

COVID-19 response

International Medical Aid

Nicaragua: Healthcare

Backpacks for Mobile Medical

Care

Goal: Provide doctors and nurses

with a backpack filled with supplies

- stethoscope, thermometer, blood

pressure cuff, first aid, and protective

supplies. Medical professionals can

make home medical visits to those

who cannot access healthcare because

they are too isolated or too vulnerable

or because they do not have the

resources to travel to a health facility.

Health Impact: Global Links provided

728 Healthcare Backpacks in

Nicaragua (1,088 overall if counting

all countries) to support the Family

and Community Health Teams of

SILAIS (Nicaraguan Health Networks)

at the request of the Pan American

Health Organization/World Health

Organization (PAHO/WHO). The

backpacks improve the quality of

patient care by providing the essential

equipment and supplies for home

visits and by improving the safety

conditions for health professionals. It

is estimated that each of the doctors

visits 4 families per day of about

4-5 members, meaning that 100

backpacks empower trained health

professionals to attend around 44,000

patients per month.

Drive-up Diaper Distribution

Nurse making house call with healthcare backpack


Honduras: Strengthening the

Rural Health System

portable cart stocked with easily

accessible equipment and medication

for emergency medical situations. It

allows staff to respond quickly and

effectively during an emergency and

transport life saving supplies where

they are needed. However, many

health facilities in resource poor

communities have to make do without

this important equipment.

Paula, a nurse at one of the health

facilities shared, “We experience

shortages of supplies and have to send

patients to buy their own gauze when

we run out. Global Links crash carts

arrived with key medical supplies

and we’re now well stocked in our

treatment room and vaccination

station...we have everything we

need organized and on hand for

vaccinations, wound care, and minor

treatments.”

wheelchairs for local vaccination

clinics in Pittsburgh, PA.

Dr. Karen Calderón, the director of

the Wampusirpi Health Network

in Honduras shared, “Thank you all

for your help, we are very grateful.

Thanks to your donation we have

been able to face Covid-19. We have

been able to give better care [to our

patients] and we continue in the fight!”

Nurse in Honduras with crash cart

from Global Links

Goal: Support the efforts of the

Honduran health authorities to

strengthen the public health care

system, to improve the quality and

access to health services in remote

areas with an emphasis on vulnerable

populations, and to adapt the public

health system to the country’s

changing epidemiological profile.

Health Impact: Global Links rescued

surplus crash carts that are now

making a difference in Honduran

health facilities. A crash cart is a

Medical Surplus Recovery

Our Goal: Recover surplus that

can improve health. No longer

needed furnishings and equipment

help Global Links support health

improvement initiatives locally

and globally. And, we keep surplus

materials out of landfills.

Impact: Our region’s surplus

supported our partners’ response to

the pandemic in their communities

near and far, whether that was

patient beds in Honduras or

Surplus beds in use in rural

communities in Honduras


Domestic Medical Aid and

Local Pandemic Response

Community Partners Program

Global Links worked to provide

locally produced window masks to

our partners

ACCESS drivers provided critical

deliveries of supplies to local

organizations

Our Goal: In mid-March of 2020,

Global Links made a conscious

decision to scale up our Community

Partners Program and expand the

ways in which we were serving

our community in the midst of the

pandemic crisis. Protecting our

local safety net workforce and the

vulnerable communities they care

for was the top priority of our local

response. We worked with public

health, corporate, manufacturing,

healthcare, foundation and civic

leaders to provide critically needed

supplies.

Health Impact: From April through

the end of 2020, we donated

products to over 400 local safety

net and healthcare organizations

plus additional organizations like

childcare centers to equip and

protect their staff and clients/

patients/residents and donated

over $2 million worth of PPE

and other supplies. We worked

with local manufacturers and a

local university to standardize

products and have protective gear

manufactured locally, preserving

jobs in our local economy. One

product not readily available but

greatly needed were window face

masks. Global Links worked to

procure locally made window face

masks to provide protection while

enabling effective communication

for those with hearing

impairments, spectrum disorders or

other language barriers.

The President and CEO of The

Center for Hearing and Deaf

Services shared, “Window masks are

critical for our clients, interpreters,

and staff...patients are skipping

doctor appointments because they

can’t understand what the doctor

says. Individuals on the Autism

spectrum are feeling increased

anxiety, and children are having

issues with language development.”


Community Engagement

Virtual Volunteer Service:

Family Volunteer Day

Goal: Provide a supportive and

educational environment where

virtual service has a profound

impact on the lives of those in need.

Impact: Family Volunteer Days in

Nov. and Dec. have always been

a favorite for those coming to our

volunteer center. However, in 2020

we provided an experience to help

our community while volunteering

safely from home. Our Personal

Care Kits contain essential hygiene

items that are not covered by SNAP

benefits or other government

assistance programs, and support

the health and dignity of our local

neighbors struggling financially.

Young volunteer packing Personal Care Kits for neighbors in need

Our new solar array is expected to

generate 82% of the energy used by

Global Links, and was made possible

by guidance from the Pennsylvania

Solar Center, a sustainability grant

from the Green Mountain Energy Sun

Club and a financing tool by Scalo

Solar Solutions LLC.


30th Year Celebrations:

Thank you to our

30th Year Sponsors

and our Global

Links Family for

making our 30th

anniversary virtual

and drive-thru

celebrations a

grand success

and fun too!

30th Anniversary, Solar Flip the

Switch, and Volunteer Appreciation

Parties (virtual or drive-thru) in

August 2020

THANK YOU TO OUR

30TH YEAR SPONSORS!

PRESENTING SPONSOR:

INDEPENDENCE SPONSORS:

MOBILITY SPONSORS:

2020 Board of

Directors:

Charles Vargo, Chair

Executive Director

The Washington Physician Hospital

Organization, Inc.

Devon George, Vice-Chair

Director of Education and Outreach

Cribs for Kids

Christine Koebley, Treasurer

Director of Finance

The Children’s Museum of Pittsburgh

Kathleen Musante, Secretary

Professor of Anthropology

and Public Health

University of Pittsburgh

Jeffrey Ford, Immediate Past Chair

Partner

Grossman, Yanak & Ford

Diego Beltran

Senior Manager, Product & Marketing

Sleep Business LATAM

Philips Respironics

Peggy Carrera

Managing Director Linehaul

Engineering

FedEx Ground

Catherine DeLoughry

Principal

Civic Decision Making, LLC

Steve Frank

Principal, Director of Business

Development

ThoughtForm

Timothy Nedley

Vice President,

Materials Management: UPMC


Angie Stengel

Executive Director

American Society of

Regional Anesthesia and Pain Medicine

Mahmood (Mike) Usman

Medical Director, Beacon Health

Options of PA

2020 Young

Leader Advisory

Committee:

Kristina Zapf, Chair

Senior Systems Analyst

Allegheny Health Network

Bryan Reeves, Vice-Chair

Senior Auditor

University of Pittsburgh

David Reichbaum, Secretary

Business Development

Voltus, Inc.

Taylor Bellan

Occupational Therapist

UPMC Passavant

Greg Borowski

Mechanical Engineer

Omnicell

Regina Caldart

Project Manager in Integrity and

Compliance

Highmark Health

Megan M Casey

Director of Strategic Sales

Surgical Product Solutions LLC

Benjamin Fogg

Sustainability Specialist

FedEx

Sandra Matoushaya

Missional Engagement Coordinator

Western Pennsylvania Annual

Conference of the United Methodist

Church

Kelsey Sherbondy

Major Gifts Officer

School of Medicine, University of

Pittsburgh

Brian Wagner

Transportation Services Rep II

Equitrans Midstream in Southpoint

Theresa Walsh

Associate IT Audit Analyst

Highmark Health

Staff as of Dec. 31, 2020:

Angela Garcia

Executive Director

Stacy Bodow

Outreach and Engagement Manager

Robin Checkley

Senior Warehouse Associate

Trevor Cutlip

Development Associate

David Davis

Logistics and Facilities Manager

Matt Fuller

Operations Manager

Sierra Loehrer

Volunteer Supervisor

Jay Lucas

Warehouse Associate

Brooke Merry

Volunteer Program Manager

Carey Mittermeier

Program Manager, Domestic Medical Aid

Ray Mollica

Senior Warehouse Associate

Jennifer Novelli

Development Manager

Julie Pfaltzgraff

Volunteer Engagement Manager

Lauren Sulava

Office Manager and Development

Associate

Don Tinker

Finance Manager

Veronica Trimmino Marroquin

Program Manager, International

Medical Aid

Luke West

Program Manager, Medical Surplus

Recovery

Erin Zehr

Program Associate, Medical Aid


We Believe in Dignity, Independence,

Mobility and Health for All

Global Links is a non-profit organization dedicated to supporting health-improvement programs in communities that lack

resources. Respect for all people and the environment guides our mission. We recognize everyone has value and deserves

to be included equitably. We recognize everyone is our neighbor and we are dedicated to helping all people live with dignity,

independence, mobility, and in good health. We will call out inequities and injustice and work to lift up all.

International Medical Aid

Program

Supports health improvement

projects in resource-poor

communities. Includes Suture

Donation and Medical Service

projects. 1.6 million+ served

annually.

Domestic Medical Aid Program

Supports safety net organizations

serving vulnerable populations

in Western PA and neighboring

areas to improve health, dignity,

mobility, and independence.

423,600+ lives impacted in 2020

through our scaled up Covid-19

response efforts.

Medical Surplus Recovery Program

Provides healthcare organizations

and the community with a socially

and environmentally responsible

alternative to sending surplus medical

supplies and furnishings to landfills,

recovering an average of 250 tons

of high-quality surplus medical

materials in a typical year.

Community Engagement Program

Provides a supportive and educational

environment where hands-on or

virtual service has a profound impact

on the lives of those in need. Provides

programming and presentations

for the local civic and academic

community.

Breathe Hope Project

Recovers gently used

nebulizer breathing

machines from people

across the US and shares

them with our partners

in resource-poor

communities at home

and abroad.

No one should die for lack of what others throw away. ®

Get Involved

DONATE MONEY

DONATE MATERIALS

PARTNER

VISIT

VOLUNTEER

globallinks.org

info@globallinks.org

412.361.3424

700 Trumbull Drive

Pittsburgh, PA 15205

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