Business Action | Midsummer 2021
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Business Action | Midsummer 2021

Midsummer 2021 issue of the independent North Devon-based business magazine covering news on business and enterprise in the area. This issue announces the winners of the Business Action North Devon Business Awards 2021 plus features on a number of new business and details of the upcoming BBxpo business-to-business exhibition and our Business Activists answering your business questions. And there's news of businesses of every size and sector from the communities across North Devon.

Midsummer 2021 issue of the independent North Devon-based business magazine covering news on business and enterprise in the area. This issue announces the winners of the Business Action North Devon Business Awards 2021 plus features on a number of new business and details of the upcoming BBxpo business-to-business exhibition and our Business Activists answering your business questions. And there's news of businesses of every size and sector from the communities across North Devon.

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usiness<br />

ACTION<br />

north enterprise<br />

devon<br />

growth<br />

innovation<br />

news & views<br />

business-action.co.uk | <strong>Midsummer</strong> <strong>2021</strong> | @businessactionm

CONTENTS WELCOME<br />

business<br />

ACTION<br />

SUPPORT. LOCAL. WINNERS.<br />

Let’s celebrate!Thisissuewe<br />

announcethewinnersofour<br />

<strong>Business</strong><strong>Action</strong>NorthDevon<br />

<strong>Business</strong>Awards<strong>2021</strong>.<br />

It’shardtobelievethatsix<br />

monthshavepassedsincewe<br />

openedforentries.Somuch<br />

hashappenedinthattimeand<br />

muchofitverydifferentto<br />

whatweareusedto.<br />

Wearedelightedwiththe<br />

responsetotheawards–with<br />

103entries–andlookforward<br />

tomeetingallthisyear’sandlast<br />

year’swinnerswhenwecan<br />

finallyholdanevent.<br />

Wewillbeholdingthe<br />

awardsagainin2022.Fingers<br />

crossedthatwecandoitthe<br />

waywealwaysplannedwitha<br />

ADVERTISING<br />

Alan Williams<br />

Advertising, Distribution &<br />

Publisher<br />

t: 07970 671192<br />

e: alan@business-action.co.uk<br />

liveeventatwhichweannounce<br />

allthewinnersface-to-face.<br />

Thirdtimelucky?<br />

Winnersonpages15to25.<br />

EDITORIAL<br />

Robert Zarywacz<br />

Editor, Designer & Publisher<br />

t: 07971 176044<br />

e: robertz@business-action.co.uk<br />

@robertz<br />

Bbxpo returns<br />

Wearestickingournecksout<br />

toannouncethereturnof<br />

NorthDevon’sbiggest<br />

business-to-business<br />

exhibition,BBxpo,onThursday<br />

28OctoberinBideford.<br />

We’replanningourthird<br />

event,havingtomiss2020,<br />

awarethat,shouldrestrictions<br />

require,wemightneedto<br />

cancel.It’sariskwe’reprepared<br />

totakebecausewecannotput<br />

lifeonholdforeveranditis<br />

vitalthatlifereturnstonormal<br />

assoonaspossible.<br />

Eventdetailsonpage13.<br />

Local business news<br />

Onceagain,we’rethrilledbyall<br />

yourlocalbusinessstories<br />

aboutyourachievements.<br />

Inourview,everybusiness<br />

isawinner.<br />

Web site | business-action.co.uk<br />

Online version | business-action.uk<br />

Vol 3 Issue 3 – <strong>Midsummer</strong> <strong>2021</strong> – distribution 2,000<br />

Welcome................................................................................................................. ii<br />

Holsworthy lawyer is practitioner of the year........................................ 1<br />

Care home wins Devon award....................................................................... 1<br />

Packaging firm creates charity window display................................... 1<br />

New accountancy practice attracting small businesses.................. 2<br />

Combe Martin: Village bakery puts bread on the table..................... 2<br />

Diamond cut to make wheels shine............................................................ 3<br />

Offsetting carbon with trees.......................................................................... 3<br />

New stylist at Northam hair salon............................................................... 4<br />

Sportswear firm extends deal....................................................................... 4<br />

<strong>Business</strong> directory – find products and services................................ 5<br />

Ilfracombe: Wholefoods store keeps customers happy.................... 6<br />

Sharing love of Exmoor................................................................................... 6<br />

Ilfracombe: Gallery plants seeds of success......................................... 7<br />

Advertise in <strong>Business</strong> <strong>Action</strong>........................................................................ 7<br />

Ilfracombe: Craft shop ships worldwide.................................................. 8<br />

Barnstaple: Councillor opens new restaurant....................................... 8<br />

Builder’s merchant’s multiple initiatives.................................................. 9<br />

Lynton: It’s all about dough........................................................................... 10<br />

Lynton: Providing the best welcome for dogs....................................... 10<br />

Direct mail goes digital.................................................................................... 11<br />

<strong>Business</strong> Activists: Your business questions answered ................ 12<br />

BBxpo <strong>2021</strong>: Biggest business exhibition returns.............................. 13<br />

Community manager joins new enterprise centre............................... 14<br />

Facilities company wins new maintenance contract.......................... 14<br />

<strong>Business</strong> <strong>Action</strong> Awards <strong>2021</strong>...................................................................... 15<br />

<strong>Business</strong> <strong>Action</strong> Awards <strong>2021</strong>: Judges.................................................... 16<br />

<strong>Business</strong> <strong>Action</strong> Awards <strong>2021</strong>: <strong>Business</strong> of the Year........................ 17<br />

<strong>Business</strong> <strong>Action</strong> Awards <strong>2021</strong>: Winners.................................................. 19<br />

© Need it Find it <strong>2021</strong>. All information in this magazine is published in good faith.<br />

Any views expressed are not necessarily those of the publisher, Need it Find it.<br />

Readers are strongly recommended to seek advice from an appropriate professional<br />

before taking any action on any topic discussed in the magazine and to check full<br />

terms and conditions of any products or services promoted in advertisements.<br />

ii<br />

business action | <strong>Midsummer</strong> <strong>2021</strong> | business-action.co.uk

Holsworthy lawyer is<br />

practitioner of the year<br />

Holsworthy property lawyer<br />

LauraVanstoneofCoodes<br />

Solicitorsrecentlywonthe<br />

YoungPractitioneroftheYear<br />

<strong>2021</strong>attheBritish<br />

ConveyancingAwards.<br />

CoodesSolicitorswasalso<br />

awardedHighlyCommended<br />

forTechnologyTeamofthe<br />

Yearatthenationalonline<br />

awardsevent.<br />

SponsoredbyGroundsure,<br />

theYoungPractitionerofthe<br />

Yearawardrecognisesan<br />

exceptionalindividualunder<br />

30yearsoldwhohasshowna<br />

highlevelofinvolvementand<br />

developmentwithinthesector<br />

orareaofpractice.<br />

LaurajoinedCoodesasaPA<br />

in2018andqualifiedasa<br />

licensedconveyancerin<br />

December2020.Basedinthe<br />

firm’sHolsworthyoffice,she<br />

wasrecentlyappointedheadof<br />

NewBuild,leadingtheteam<br />

thatspecialisesinadvising<br />

buyersofnewbuildproperties.<br />

Packaging firm creates charity window display<br />

Shoppers at Affinity Devon<br />

in Bideford can now donate to<br />

North Devon charity<br />

Chemohero using a<br />

contactless card donation<br />

station. The shopping centre<br />

has loaned an empty retail<br />

unit to the charity and, while<br />

it won’t be opening the store,<br />

it is using the window display.<br />

Barnstaple box maker Atlas<br />

Packaging has created an eyecatching<br />

design incorporating<br />

LauragrewupinNorth<br />

Devonandnowliveswithher<br />

husbandonthefamilydairy<br />

farmnearBideford.<br />

Celebratingherwin,shesays:<br />

“Therewasaverystrong<br />

shortlistsoitisbrillianttowin<br />

thisnationalaward.<br />

“ThethingIenjoymost<br />

aboutmyjobissupportingfirst<br />

timebuyerstogetontothe<br />

propertyladder.”<br />

Partnerandheadof<br />

ResidentialPropertyMaria<br />

Richardadds:“Wearealso<br />

delightedtohavebeenhighly<br />

commendedforTechnology<br />

TeamoftheYear.This<br />

achievementreflectsthe<br />

significantchangeswehave<br />

madetoensurewecontinueto<br />

offerthehighestlevelofservice<br />

duringthepandemic.”<br />

Establishedin1747,Coodes<br />

haseightofficesacrossDevon<br />

andCornwall.<br />

■ Details01409253425or<br />

coodes.co.uk<br />

Young Practitioner of the Year: Laura Vanstone of Coodes Solicitors<br />

NEWS<br />

Trust, respect, dependency: (from left) Jo Burke, registered manager at<br />

Northam Lodge, chats with one of the lodge's residents<br />

Care home wins Devon award<br />

Northam Lodge,partofThe<br />

NorthamCareTrust,haswon<br />

theCareHomeCovidHeroes<br />

AwardforDevon,recently<br />

awardedbytheSouthWest<br />

CareHomesNetworkand<br />

SouthWestAcademicHealth<br />

ScienceNetwork.<br />

Theawardrecognisesthe<br />

careandattentionthelodge’s<br />

130staffhavegiventoits25<br />

residentswhohaveprofound<br />

andmultiplelearningand<br />

physicaldisabilitiesand<br />

complexhealthneeds.<br />

Staffworkedtirelesslyto<br />

implementCovidprotocolsfor<br />

infectioncontroland<br />

introducetechnologyto<br />

improvecommunicationfor<br />

familiesthroughoutthe<br />

pandemic,usingEyeGaze<br />

iPadsandZoomcallsforsocial<br />

interaction.Theyhavealso<br />

developednewactivitieswith<br />

music,lightingandasensory<br />

gardenaswellasaminiature<br />

ponytherapyproject.<br />

JoBurkehasworkedforthe<br />

trustfor30years,startingasa<br />

careworkerandqualifyingas<br />

RegisteredManageratthe<br />

lodgefiveyearsago.<br />

DrLenLofts,chief<br />

executiveofTheNortham<br />

CareTrust,says:“Thetrustisa<br />

wellrunandexpanding<br />

businessandcharityandwe<br />

havegraspedopportunities<br />

duringCovidanddealtwith<br />

thechallenges,butwehavea<br />

setofvaluesandbehaviours<br />

thatformapolicywhichin<br />

turnleadstoorganisational<br />

excellenceforthepeoplewe<br />

support,staff,familiesand<br />

otherstakeholders.”<br />

■ Visitnorthamcaretrust.co.uk<br />

a bespoke holder for a<br />

contactless card reader so that<br />

shoppers can tap their bank<br />

card against the window to<br />

make a donation.<br />

The display also features a<br />

giant-sized version of a<br />

Chemohero box with an<br />

information board about the<br />

charity, large cardboard<br />

versions of the gifts and<br />

hanging displays.<br />

■ Details chemohero.org<br />

@businessactionm | <strong>Midsummer</strong> <strong>2021</strong> | business action 1

A passion for numbersand<br />

strongachievementsinMaths<br />

atschoolhaveledChrisJohn<br />

tostartanewBarnstaple<br />

accountancyandbookkeeping<br />

service,CMJBookkeeping.<br />

ChrishaslivedinNorth<br />

Devonformorethan25years<br />

andpreviouslyworkedfor<br />

retailandotherbusinesses.<br />

“Ihadalwayswantedto<br />

startmyownbusinessand<br />

afterstudyingAATLevel2<br />

and3atPetroc,Idecidedto<br />

taketheplungeandbeginmy<br />

ownbookkeepingbusiness,”<br />

saysChris.<br />

Small business clients<br />

LaunchedinJanuary<strong>2021</strong>,<br />

CMJBookkeepingissteadily<br />

acquiringclientsandcurrently<br />

supportsbusinessesacrossa<br />

rangeofsectors,including<br />

cleaning,construction,<br />

independenthighstreetretail,<br />

furniturerestoration,<br />

plumbing,hairdressingand<br />

evena‘YouTuber’.<br />

“I’vebeentradingfor<br />

nearlysixmonthsnowand<br />

NEWS<br />

New accountancy practice<br />

attracting small businesses<br />

thingshavepickedupreally<br />

wellalready.Thisismainly<br />

fromwordofmouth,butalso<br />

frommywebsiteandadverts<br />

onFacebook.”<br />

ChriscompletedAATLevel<br />

2in2019withdistinctionand<br />

iscurrentlynearingtheendof<br />

hisstudiesforAATLevel3at<br />

Petroc,havingalready<br />

completedandpassedAdvance<br />

Bookkeeping,FinalAccounts<br />

PreparationandCostings.<br />

Heisfullyinsured,<br />

supervisedunderMoney<br />

LaunderingLegislationby<br />

HMRC,andregisteredasan<br />

AgentwithHMRC.<br />

Accounting services<br />

CMJBookkeeping’sservices<br />

includegeneralbookkeeping,<br />

selfassessmenttaxreturns,<br />

payrollandVATreturns.<br />

Theseservicesareaimedatthe<br />

area’ssoletraders,individuals,<br />

SMEs,partnershipsandsmall<br />

businesses,enablingowners<br />

andmanagerstosavevaluable<br />

timewhichtheycanfocuson<br />

theirbusiness,confidentthat<br />

theiraccountancyneedsarein<br />

safehands.<br />

Making Tax Digital<br />

ChrisusesQuickBookscloud<br />

accountingsoftware,whichhe<br />

canoffertoclientsata<br />

discountedrate.Asacertified<br />

ProAdvisor,hesupports<br />

clientsmakingthetransition<br />

toMakingTaxDigital.<br />

Chrisofferspotentialclients<br />

afreeinitialconsultationto<br />

assesstheiraccountancyneeds.<br />

■ Details07876740089or<br />

cmjbookkeeping.co.uk<br />

Village bakery puts bread on the table<br />

Bakershavebeenproviding<br />

communitieswithbreadsince<br />

thetimeoftheancientGreeks<br />

andstillthereisnothinglike<br />

goingintoasmallbakeryto<br />

buyfreshlybakedbread,buns<br />

andcakes.<br />

CharmianChuggreopened<br />

CombeMartin’sbakerytwo<br />

yearsagoandhasdevelopeda<br />

loyalclienteleforherselection<br />

ofbreads,whichincludewhite,<br />

wholemeal,granaryand<br />

multiseed.Shealsobakesspelt<br />

breadtoorder.Doughnuts,<br />

currantbuns,gingerbreadmen,<br />

shortbread,browniesandother<br />

bunsandcakesarealsobaked<br />

onthepremises.<br />

Breakfasts and teas<br />

Runninganindependent<br />

bakeryisachallenge,with<br />

strongcompetitionfrom<br />

supermarkets,andCharmian<br />

alwayslooksformorewaysto<br />

servethecommunity.Onewas<br />

torevamptheshopandinstall<br />

seatingsothatshecouldalso<br />

servebreakfasts,toasted<br />

sandwiches,paninisandtea<br />

andcoffeetocustomersonthe<br />

premises.Herson,Liam<br />

Many villages are poorer for having no shops, but Combe Martin is<br />

lucky to have a selection of quality food stores. When delivering<br />

<strong>Business</strong> <strong>Action</strong>, editor Robert Zarywacz cannot resist popping into<br />

Combe Martin Bakery for a doughnut or currant bun. He urges you to<br />

buy from your local bakers, butchers and greengrocers or lose them<br />

Chugg,whoisageneralbuilder,<br />

helpedheroutwiththis.<br />

Charmianhadnoprevious<br />

experienceofrunningabakery,<br />

butshesaysshelovesit.Her<br />

familyandthreedaughters,<br />

Elysia,TahliaandKimberley,<br />

allhelprunthebusiness.<br />

Evening bistro<br />

Amorerecentdevelopmentis<br />

openingasaneveningbistro,<br />

whichCharmianstartedthis<br />

June.TheBaker’sBistroserves<br />

uptothreecourseswith<br />

startersrangingfromgarlic<br />

mushroomstowhitebaitand<br />

chickpeabruschetta.<br />

Awiderangeofmain<br />

coursesincludesseabass,<br />

scampi,chilli,sweetpotato<br />

curry,achoiceofbeef,spicy<br />

chickenorveganburgers,steak<br />

andduck.Thesecanbe<br />

followedbyaselectionof<br />

dessertsincludingwhite<br />

chocolatecheesecake,cherryor<br />

applecrumblewithcustard,<br />

chocolatebrownieorhot<br />

chocolatefudgecake.<br />

■ Details01271882865or<br />

FacebookCombeMartin<br />

BakeryandTearoom<br />

2 business action | <strong>Midsummer</strong> <strong>2021</strong> | business-action.co.uk

NEWS<br />

Staying sharp: (from left) apprentice Emma Fisher and Dan Cox of DC Alloys<br />

Diamond cut to make wheels shine<br />

Spotting a gap in the market<br />

canbeoneofthebestwaysto<br />

developabusiness.Thedriver<br />

forDCAlloyswasthe<br />

recognitionthatExeterwasthe<br />

nearestplacetohavealloy<br />

wheelsrefurbishedbyprecision<br />

diamondcuttingandthatthere<br />

wasalargedemandforthisin<br />

NorthDevon.<br />

ThisledDanandBethCox<br />

andKateGammonstolaunch<br />

DCAlloysinBarnstaplein<br />

January2019afterconsiderable<br />

investmentinaBritish-made<br />

VixenVerticalWheelLathe,<br />

whichuseslaserprobe<br />

technologytoscanwheels.<br />

Danusedhispreviousrepair<br />

andbodyworkexperienceto<br />

launchthebusinessandquickly<br />

attractedworkfrommotor<br />

tradedealershipswhohave<br />

reducedtheircosts<br />

considerablybyeliminatingthe<br />

travelcostsandtimeof<br />

transportingvehiclestoand<br />

fromExeter.<br />

DCAlloysprovidesa<br />

thoroughwheelrefurbishment<br />

servicewhichincludes<br />

removingtyres,treatingthe<br />

wholewheelusingdiamond<br />

cuttingatlessthan1mm,<br />

relacqueringthewheeland<br />

ensuringthefinishis<br />

immaculate.Thishighquality<br />

servicestartedattracting<br />

privatevehicleownersand<br />

grewfastsothatitneededa<br />

biggerunit.InApril2020,DC<br />

Alloysmovedintonew<br />

premisesinGammonCourtat<br />

Roundswell,usingthefirst<br />

lockdowntopreparetoreopen<br />

inJune2020.<br />

NowDanmanagesthe<br />

workshop,Katemanagesthe<br />

accountsandadministration,<br />

andBethisbuildingupDC<br />

Alloy’shydrodippingservice.<br />

Thisisanenvironmentally<br />

friendlymethodofapplying<br />

printeddesignstothreedimensionalsurfaces.<br />

Thebusinesshasattractedso<br />

muchworkthroughword-ofmouthrecommendationsthat<br />

customersarenowcoming<br />

fromacrossthearea,from<br />

BudetoBidefordandTiverton.<br />

Thishasalsoenableditto<br />

employitsfirstapprentice.19-<br />

year-oldEmmaFisherhad<br />

beenworkingforhervehicle<br />

bodyrepairapprenticeship<br />

withanothercompany,butwas<br />

furloughedandthenlosther<br />

positionwhenitrestructured<br />

duetoCoronavirus.Emmahas<br />

joinedDCAlloystocontinue<br />

herapprenticeshipand,asthe<br />

ownerofseveralcarsand<br />

motorbikes,enjoysrefurbishing<br />

alloywheelsandapplyingher<br />

artisticskillstoartworkandair<br />

brushing.<br />

Fullyequippedwithlathe,<br />

professionalpaintmixing<br />

system,vehicle-sizedspray<br />

boothandmore,DCAlloys<br />

nowalsooffersbodywork<br />

repairandresprayservicesand<br />

isrecruitinganotherbody<br />

refinisherandpaintsprayerto<br />

expanditsteam.<br />

■ Details01271267570or<br />

Facebook@devondcalloys<br />

Specialist steelwork<br />

fabricatorANYWeldin<br />

Barnstapleisoneofthefirst<br />

businessestosignuptoThe<br />

BillionTreesProject,which<br />

aimstoplantonebilliontrees<br />

tooffsetthecarbonfootprint<br />

generatedbybusinesses,while<br />

helpingthemtoattractgreenmindedcustomers.<br />

EllaTownsend,salesand<br />

marketingassistantatANY<br />

Weld,discoveredthe<br />

conservationprojectthrougha<br />

LinkedInpostbyco-founder<br />

ChrisCollins. Shesays:“We<br />

werelookingforwaysto<br />

marketoureffortstobeas<br />

environmentallyfriendlyas<br />

possibleandengagewithour<br />

customers,sothisexcitingnew<br />

projectfittedthebillperfectly.<br />

It’sawin:winsituation:we’re<br />

buildingonourclient<br />

Offsetting carbon with trees<br />

relationshipsbyhelpingplant<br />

treestooffsetourcarbon<br />

footprint;theprojectis<br />

creatingjobsandhelping<br />

restoreareasofdeforestation,<br />

andallforjust15ppertree.”<br />

Someestimatessuggest<br />

that75%-90%oftotalglobal<br />

carbonemissionsare<br />

producedbybusinessesand<br />

notindividuals.<br />

BillionTreesProject’sChris<br />

Collinssays:“Weworkwith<br />

qualifiedtreeplanting<br />

partnerscoveringawide<br />

rangeofcountries.We’reona<br />

missiontoplantonebillion<br />

treeshelpingbusinessestogo<br />

green,attractlike-minded<br />

customers,improvemarketing<br />

processes,andmaketheworld<br />

abetterplaceforasmallcost<br />

pertree.<strong>Business</strong>es’energy<br />

supplyalonecontributes<br />

around18%tocarbon<br />

emissionsintheUK.”<br />

ANYWeldchiefexecutive<br />

AaronYeoadds:“Wearepart<br />

ofthesteelindustry,whichis<br />

alwaysgoingtoberesponsible<br />

forapercentageofcarbon<br />

emissions,sobyplantingtrees,<br />

weareabletotakeownership<br />

ofcarbonoffsetting.<br />

“Wethinkit’svitally<br />

importantforbusinessesto<br />

playtheirpartinbecoming<br />

moresustainableandasANY<br />

Weldgrows,wewanttoclearly<br />

demonstrateourcompany<br />

ethosbyouractions.”<br />

■ thebilliontreesproject.org<br />

@businessactionm | <strong>Midsummer</strong> <strong>2021</strong> | business action 3

NEWS<br />

New stylist at Northam hair salon<br />

Urban Wave HairinNortham<br />

isexpandingwiththeaddition<br />

ofnewstylistHelenWhaley.<br />

SalonownerSandraRamsay<br />

says,“Iwouldliketosayhello<br />

toeveryoneagainaswereopen<br />

aftertherestrictionsandlook<br />

forwardtoseeingallofour<br />

loyalclients.<br />

“Worksincereopeninghas<br />

beenamazingbutverybusy,so<br />

Ifeltnowisthetimeto<br />

introduceHelentoUrbanWave<br />

tohelpcatchupwithdemand.”<br />

Helenhas30years’<br />

experiencesincestartingher<br />

trainingataFrenchhairdresser<br />

withsalonsinbothEssexand<br />

London.Shethenprogressedto<br />

MJM Sportshassignedatwoyearextensiontoitsexisting<br />

contractwiththeWessex<br />

FootballLeague,whichhas<br />

beenrunningsince2017.The<br />

newagreementwillnowrun<br />

until2025.<br />

MJMSportswillcontinue<br />

tosponsorbenchwearforthe<br />

WessexFootballLeague<br />

togetherwithKappa,andwill<br />

sponsorballswithUhlsport<br />

andsponsorsubsboardsitself.<br />

TheWessexFootballLeague<br />

wasthefirsttobenefitfrom<br />

(from left) Urban Wave owner Sandra Ramsay with Helen Whaley<br />

managingasalonbefore<br />

openingherownbusiness.<br />

Helensays,“Thebusiness<br />

wasbasednearwhere‘The<br />

OnlyWayisEssex’wasmade<br />

soIhavemetandprovided<br />

Sportswear firm extends deal<br />

thistypeofsponsorshipin<br />

2019andchairmanofthe<br />

League,NickSpencer,says:<br />

“Iamdelightedthatthe<br />

league’srelationshipwithMJM<br />

hasbeenextendeduntil2025.<br />

Thesupporttheleagueand<br />

ourclubsreceivefromMJM<br />

andKappaforTheRespect<br />

programmeismuchvalued.<br />

Theexcellentsponsorshipof<br />

benchwearfromMJMhas<br />

giventheleagueamore<br />

professionalappearance.The<br />

significantfinancialbenefitto<br />

ourclubsisverymuch<br />

appreciatedbythem.”<br />

TerrySchofield,managing<br />

directorofMJM,adds,“It<br />

startedwithKappaRespect<br />

fouryearsagoandhasgained<br />

respect.Somuch,infact,that<br />

thewholesponsorshipfrom<br />

Respecttoballtosubboards,<br />

andtobenchwearhasbeena<br />

naturalprogressionandthe<br />

servicesformanyofthe<br />

originalcastmembersand<br />

maintainedthelocksofseveral<br />

footballers’wives,aswellas<br />

manyotherhighprofileclients.”<br />

Helendecidedtotakethings<br />

alittleslowertwoyearsagoand<br />

retiredfromsalonownership.<br />

“AlongthewayImetthe<br />

lovelySandrawhoIamlooking<br />

forwardtoworkingwithherein<br />

thebeautifulcountyofDevon.”<br />

UrbanWaveismaintaining<br />

allCovidsafetymeasures,and<br />

safetyandcleanlinessremain<br />

thehallmarkofthesalonfor<br />

clients’safety.<br />

■ Details07494468318or<br />

urban-wave.business.site<br />

clubsareasmuchapartofthis<br />

asweare.Ourteamdesign,<br />

decorationanddispatch<br />

operationsallhelpwiththe<br />

successofthisdeal.Here’sto<br />

thenextchapter.”<br />

MJMSportsisbasedin<br />

Barnstapleandhasbeen<br />

tradingformorethan20years.<br />

Itsupplieskitforallsports,<br />

fromfootballbenchwearto<br />

fullteamstrips,trainingwear,<br />

balls,boardsandmore.<br />

■ Details01237477757or<br />

mjm-sports.co.uk<br />

4 business action | <strong>Midsummer</strong> <strong>2021</strong> | business-action.co.uk

DIRECTORY<br />

ACCOUNTANTS<br />

Cranford <strong>Business</strong> Services<br />

Bideford<br />

t: 01237 488077<br />

w: accountsindevon.co.uk<br />

Gareth Pollard Accountancy Services<br />

Holsworthy<br />

t: 01409 254817<br />

w: garethpollardaccountancy<br />

services.com<br />

ANTIQUE MAPS & CHARTS<br />

Old Folding Maps<br />

South Molton<br />

t: 01769 573935<br />

w: foldingmaps.co.uk<br />

ARCHITECTS<br />

Sam Nolan RIBA Architect<br />

North Devon & UK<br />

t: 01271 325 236<br />

w: northdevonarchitects.com<br />

BRANDING & DESIGN<br />

Boom Boom Media<br />

Barnstaple<br />

t: 01271 326694<br />

w: boomboommedia.co.uk<br />

BrandLanterns<br />

Barnstaple<br />

t: 01271 372620<br />

w: brandlanterns.co.uk<br />

BREWERY<br />

Combe Brewing Company<br />

Ilfracombe<br />

t: 07973 488409<br />

w: facebook.com/<br />

CombeBrewingCompany<br />

GT Ales<br />

Chivenor<br />

t: 01271 267420<br />

w: gtales.co.uk<br />

BUILDING SUPPLIES<br />

Heritage Cob and Lime<br />

Bideford<br />

t: 01237 477431<br />

w: heritagecobandlime.com<br />

RGB Building Supplies<br />

Branches in Barnstaple, Bideford,<br />

Hatherleigh, Holsworthy,<br />

Ilfracombe, Okehampton, South<br />

Molton, Tiverton<br />

w: rgbltd.co.uk<br />

BUSINESS ADVISORS<br />

Pound Lane Financial Management<br />

North Devon<br />

t: 07801 199671<br />

w: poundlane.co.uk<br />

BUSINESS SUPPORT<br />

Be Ready Employer Hub<br />

Devon<br />

t: 01392 241124<br />

w: readydevon.org.uk<br />

CAR SALES & SERVICING<br />

Blights Motors<br />

Bideford<br />

t: 01237 472282<br />

w: blightsmotors.co.uk<br />

COMMERCIAL PROPERTY<br />

James Doble Commercial<br />

North Devon<br />

t: 01237 424053<br />

w: jd-commercial.co.uk<br />

CONSTRUCTION<br />

Advanced Scaffolding<br />

Barnstaple<br />

t: 01271 321100<br />

w: advancedscaffoldingltd.co.uk<br />

COPIERS & PRINTERS<br />

Clarity Copiers North Devon<br />

Barnstaple & North Devon<br />

t: 01271 374061<br />

w: claritynorthdevon.co.uk<br />

COPYWRITING & MARKETING<br />

Zarywacz<br />

North Devon & UK<br />

t: 01271 879100<br />

w: z2z.com<br />

COUNSELLING & PSYCHOTHERAPY<br />

Devon Counselling Training<br />

Barnstaple<br />

t: 07522 841009<br />

w: devoncounsellingtraining.co.uk<br />

North Devon Counselling<br />

Barnstaple<br />

t: 07872 501606<br />

w: northdevoncounselling.co.uk<br />

DINING<br />

Terrace Tapas & Wine Bar<br />

Ilfracombe<br />

t: 01271 863482<br />

w: terracetapasbar.co.uk<br />

The Royal George<br />

Appledore<br />

t: 01237 424 138<br />

w: trgpub.co.uk<br />

FINANCIAL ADVISERS<br />

D Scott Financial<br />

Bideford<br />

t: 01237 426450<br />

w: dscottfinancial.co.uk<br />

Philip J Milton & Co Plc<br />

Barnstaple<br />

t: 01271 344300<br />

w: miltonpj.net<br />

GARDENING & LANDSCAPING<br />

AB SEA Services<br />

Torrington<br />

t: 07799 478318<br />

w: abseaservices.com<br />

HEALTH & SAFETY<br />

Safety Supplies Direct<br />

Barnstaple<br />

t: 01271 377558<br />

w: safetysuppliesdirect.co.uk<br />

HOLIDAY COTTAGES<br />

Marsdens Devon Cottages<br />

North Devon<br />

t: 01271 813777<br />

w: marsdens.co.uk<br />

HOTELS<br />

The Carlton<br />

Ilfracombe<br />

t: 01271 862446<br />

w: ilfracombecarlton.co.uk<br />

HUMAN RESOURCES<br />

Fitzgerald HR<br />

Barnstaple, Exeter, London &<br />

Wellington<br />

t: 01271 859267<br />

w: fitzgeraldhr.co.uk<br />

INSURANCE<br />

Together Insurance Solutions<br />

Barnstaple<br />

t: 01271 347147<br />

w: togetherinsurancesolutions.co.uk<br />

INTERNATIONAL TRADE SUPPORT<br />

International Trade Matters Ltd<br />

Bampton<br />

t: 01398 332881<br />

w: internationaltradematters.com<br />

IT & TELECOMS<br />

Integra<br />

North Devon<br />

t: 01271 555 666<br />

w: integra.im<br />

JOINERY & CARPENTRY<br />

Bespoke Timber Joinery &<br />

Carpentry<br />

Barnstaple<br />

t: 01271 603411<br />

w: bespoketimberjc.co.uk<br />

LOCKSMITHS<br />

MJS Locksmith<br />

Bideford<br />

t: 07532 139388<br />

w: northdevonlocksmith.co.uk<br />

SW Locksmiths<br />

Holsworthy / Bude<br />

t: 01409 255533<br />

w: swlocksmiths.com<br />

MANUFACTURERS<br />

The Clovelly Soap Company<br />

Clovelly<br />

t: 01237 432280<br />

w: theclovellysoapcompany.com<br />

Smart Manufacturing<br />

Bideford<br />

t: 01237 471977<br />

w: smart-manufacturing.co.uk<br />

MASSAGE & BEAUTY<br />

Essential Bodyworkx<br />

South Molton<br />

t: 01769 574474<br />

w: essentialbodyworkx.co.uk<br />

NETWORKING GROUPS<br />

<strong>Business</strong> Networking in Barnstaple<br />

Barnstaple<br />

t: 0843 289 1339<br />

w: bnibarnstaple.co.uk<br />

Devon Partnerships<br />

Devon<br />

t: 07393 149855<br />

w: devonpartnerships.co.uk<br />

North Devon Networking Group<br />

Barnstaple<br />

w: northdevonnetworking.co.uk<br />

Rise<br />

Barnstaple<br />

e: martin@duchyifa.co.uk<br />

Torridge <strong>Business</strong> Network<br />

Westward Ho!<br />

w: torridgebusinessnetwork.co.uk<br />

OFFICE SUPPLIES<br />

South West Office Supplies<br />

North Devon<br />

t: 01271 889337<br />

w: swofficesupplies.co.uk<br />

PACKAGING<br />

Atlas Packaging<br />

Barnstaple<br />

t: 01271 344055<br />

w: atlaspackaging.co.uk<br />

PHOTOGRAPHY<br />

Tarkatography<br />

Westward Ho!<br />

t: 07977 414798<br />

w: tarkatography.co.uk<br />

➤ Listinginsixissuesof<br />

magazinewithbusiness<br />

nameandcategory,phone<br />

number,websiteandtown.<br />

➤ 12-monthonlinelistingat<br />

needitfindit.ukNorth<br />

PRINTING<br />

Jamaica Press<br />

Buckland Brewer<br />

t: 01237 452333<br />

w: jamaicapress.co.uk<br />

RECRUITMENT<br />

Cooper Golding<br />

Barnstaple<br />

t: 01271 349745<br />

w: coopergolding.co.uk<br />

Simple Recruitment<br />

Bideford<br />

t: 01237 439500<br />

w: simplerecruitmentltd.co.uk<br />

RETAILERS<br />

Darlings Natural Health<br />

Ilfracombe<br />

t: 01271 867775<br />

w: darlingsnaturalhealth.com<br />

Ilfracombe Chocolate Emporium<br />

Ilfracombe<br />

t: 01271 867193<br />

w: ilfracombechocolateemporium.co.uk<br />

SHEDS<br />

SHEDS 4 you<br />

Bideford<br />

t: 01237 459193<br />

w: sheds4you.co.uk<br />

SIGNS<br />

Doubleuprint<br />

Barnstaple<br />

t: 01271 268 041 / 07866 420436<br />

w: doubleuprint.co.uk<br />

The Sign Maker<br />

High Bickington<br />

t: 01769 561355<br />

w: sign-maker.net<br />

SOLICITORS<br />

Slee Blackwell Solicitors<br />

Barnstaple, Bideford, Braunton,<br />

South Molton<br />

t: 0808 139 1606<br />

w: sleeblackwell.co.uk<br />

SPORTS EQUIPMENT<br />

Aramis Rugby<br />

South Molton<br />

t: 01769 550284<br />

w: aramisrugby.co.uk<br />

TRAVEL AGENTS<br />

Clare Flint – Travel Counsellors<br />

North Devon & UK<br />

t: 01271 828990<br />

w: travelcounsellors.co.uk/clare.flint<br />

WEB SITES<br />

Peak Online<br />

Bideford<br />

t: 01237 721256<br />

w: northdevon.peak-online.uk.com<br />

WILLS<br />

Wills at Home<br />

West Yelland<br />

t: 01271 860105<br />

w: wills-athome.co.uk<br />

BOOK YOUR £30 LISTING NOW AT needitfindit.uk<br />

Devon<strong>Business</strong>Directory<br />

withbusinessnameand<br />

category,logo,phone<br />

number,addressandlinks.<br />

➤ 6issuesofmagazinemailed<br />

directtoyourUKaddress.<br />

@businessactionm | <strong>Midsummer</strong> <strong>2021</strong> | business action 5

ILFRACOMBE<br />

Wholefoods store keeps customers happy<br />

Ilfracombeshoppersare<br />

delightedthatitslongestablishedwholefoodsstore<br />

continuestoservethetown<br />

undernewownerNikiDavis.<br />

Nikiismakingsurethat<br />

HappyWholefoodscontinues<br />

tostockthefoodanddrink<br />

productsthatcustomerswant<br />

andishappytoorderinitems<br />

forcustomers.<br />

Alwayshavingyearnedto<br />

livebythesea,Nikivisited<br />

IlfracombefromBristolin<br />

Exmoor attractsmanypeople<br />

withitscalmandtranquillity.<br />

JessTwydall,originallyfrom<br />

Canterbury,breathedasighof<br />

reliefeverytimesheusedto<br />

visitfamilyonExmoorand<br />

decidedtomovehereandleave<br />

behindthedailycommuteto<br />

andfromLondon.<br />

"Wetooktheleapand<br />

movedtoLyntonin2013.In<br />

thattimeI’vehadadaughter,<br />

setupguidedwalks,retreats,a<br />

moonlodgeandmadesome<br />

amazingfriendsalongtheway,"<br />

saysJess.<br />

Jesslaunchedherbusiness,<br />

MotherMoon,in2017to<br />

"sharemyloveofExmoor<br />

throughwalking,outdoorfun<br />

andlearningforchildrenand<br />

December2019lookingfora<br />

shoptobuy.Shehad<br />

previouslyrunacaféandhad<br />

retailmanagementexperience<br />

andwantedtousethisinher<br />

ownbusiness.Following<br />

lockdowns,sheeventually<br />

purchasedthehighstreetshop<br />

inSeptember2020andopened<br />

aweeklater.<br />

“Everybodyhasbeenso<br />

welcoming,”saysNiki.“Iwas<br />

overwhelmedbyit.<br />

“Peoplewerereallypleased<br />

weareopenandalotofpeople<br />

supporttheshop.”<br />

AswellasIlfracombe<br />

residents,customerstravel<br />

fromCombeMartin,Bideford<br />

andotherareastovisitthe<br />

shop,whichNikiruns,assisted<br />

bylong-timestaffmember,<br />

PaulaMesaCruz.<br />

HappyWholefoodsstocksa<br />

rangeofwholefoods,organic<br />

foods,localhoney,frozenand<br />

chilled,vegan,vegetarian,<br />

glutenfreeandethically<br />

Sharing love of Exmoor<br />

visitingsacredsites".<br />

Jessrunsherguidedwalks<br />

onWednesdays,Thursdaysand<br />

weekendsinLynton,<br />

Jess Twydall of Mother Moon walks on Exmoor<br />

Lynmouth,ValleyofRocks,<br />

Brendon,DooneValley,<br />

Horner,Luccombeand<br />

surroundingareas.Duringthe<br />

sourcedproducts.Fromflour<br />

toteasandcoffees,herbsand<br />

spices,soaps,supplements,<br />

essentialoilsandecoproducts,<br />

therangeseemsendless.<br />

Nikicontinuestostocka<br />

widerangeofcakeingredients<br />

anddecorationsforthelarge<br />

communityofhomebakers<br />

whodependonHappy<br />

Wholefoodswhenpreparing<br />

theirculinarycreations.<br />

■ 01271863558orFacebook<br />

@happywholefoodsilfracombe<br />

walk,Jessshareslocalhistory,<br />

talesofthepast,sacredsites<br />

andareasofoutstanding<br />

naturalbeauty.Thisyear,Jessis<br />

alsoguidingwell-beingwalks<br />

atArlingtonCourt.Walks<br />

includetimeforreflection,for<br />

enjoyingnatureandtotake<br />

photographs.<br />

JessalsooffersTreeTots<br />

sessions,toconnectbabiesand<br />

toddlerswithnature,and<br />

regularretreats.<br />

■ Details07716223270or<br />

mother-moon.co.uk<br />

■ <strong>Business</strong><strong>Action</strong>and<br />

MotherMoonplantoorganise<br />

NorthDevonNetwalking,<br />

walksonwhichbusiness<br />

peoplecannetwork,for<br />

Autumn<strong>2021</strong>.<br />

6 business action | <strong>Midsummer</strong> <strong>2021</strong> | business-action.co.uk

RETAIL<br />

Bringing a new look to Ilfracombe High Street: (from left) Ross and Mel Turnbull of hand:plant<br />

Gallery plants seeds of success<br />

Lockdown has drivenmany<br />

changesinbusinessoverthe<br />

pastyear.Theclosureofso<br />

manybusinesseshasledlotsof<br />

peopletorethinkhowtheyrun<br />

theirbusinessandtochangeor<br />

developnewbusinessideas<br />

duringthedowntime.<br />

WhenRossandMel<br />

Turnbull’spropertyin<br />

IlfracombeHighStreetbecame<br />

vacant,thecouplelookedat<br />

howtheycoulduseittostart<br />

uptheirownbusiness.<br />

Rosshadalreadybeen<br />

lookingtomoveintoless<br />

physicalworkafteryearsof<br />

runninghisgarden<br />

maintenancebusiness,while<br />

Melwantedtodevelopher<br />

plantbusiness.Theycombined<br />

thiswiththeircatering<br />

experienceandMel’sretail<br />

managementbackgroundand<br />

theresultwashand:plant–a<br />

gallery,plantshopandcafé.<br />

Refurbishment<br />

Thebuildingitselfrequired<br />

considerablerenovation.<br />

Duringlockdown,thecouple’s<br />

childrenplayedintheshop<br />

spaceandtheyrealisedhow<br />

welcomingitcouldbewith<br />

somecareandattention.<br />

Likemanyoldproperties,<br />

thebuildinghadbeenusedfor<br />

differentpurposes,evenonce<br />

servingasthetown’sOfficefor<br />

Births,MarriagesandDeaths.<br />

Theysetaboutrefurbishing<br />

theshopwithhelpfrombuilder<br />

friendsandspentninemonths<br />

transformingitintoalightand<br />

airygalleryspaceandcafé.<br />

Clear vision<br />

Melhadaveryclearvisionof<br />

theshoplooktheywantedto<br />

achieveandhowtocreatea<br />

gallery‘feel’.<br />

Theychosethename<br />

hand:planttoreflectthe<br />

individual,handmadenatureof<br />

artandworkinthegallery,the<br />

plantsonsaleandpiecesof<br />

woodworkRossproducesby<br />

recyclingoldskateboards.<br />

Theseincludewoodenrings,<br />

boxesandotherpieces.(For<br />

non-skateboarders,ahand<br />

plantisaskateboardingmove.)<br />

Thecouplealsowantthe<br />

businesstobeassustainable<br />

andasethicalaspossible.They<br />

recyclepackagingmaterialsto<br />

minimiseenvironmental<br />

impactandserveVoyager<br />

organiccoffeeandteasfrom<br />

Buckfastleigh.Theseare<br />

suppliedincompostable<br />

packaging,whiletheteascome<br />

inplant-basedbags.<br />

Opening the doors<br />

hand:plantopeneditsdoors<br />

forasoftlaunchinAprilto<br />

testshoppers’response.<br />

“It’sbeenverywell<br />

received,”saysMel.“Alotof<br />

localpeoplehavecomein<br />

lookingtodoeventsand<br />

workshops.We’redelighted.”<br />

Sincethen,hand:planthas<br />

openedfullyandnowdisplays<br />

artworkfromsome20local<br />

artists.hand:plant’saimisto<br />

giveartistsaplatformfortheir<br />

workandtoenableeveryone<br />

toreceivefairrewards.<br />

Itemsonsalerangefrom<br />

paintingsandprintsto<br />

greetingscards,homedécor,<br />

wallhangings,houseplants<br />

andplantpotsmadefrom<br />

recycledropeandfishingnet.<br />

■ DetailsFacebook<br />

@handplantshop<br />

Advertise from just £30 a year with <strong>Business</strong> <strong>Action</strong><br />

All plans include<br />

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£30 <strong>Business</strong> <strong>Action</strong> Plan – 6 magazine listings<br />

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Book online at business-action.co.uk/plans or call Alan on 07970 671192<br />

@businessactionm | <strong>Midsummer</strong> <strong>2021</strong> | business action 7

CONSTRUCTION LYNTON<br />

Shirley Burge, owner of Shirmart Craft, Ilfracombe<br />

Craft shop ships worldwide<br />

Shirmart CraftinIlfracombe<br />

HighStreethasmovedto<br />

biggerpremiseswhichenable<br />

ittoserveitscustomersacross<br />

theworldmoreeffectively.<br />

Shirmartwasopenedin<br />

2010byShirleyBurge,whois<br />

interestedinallformsofcraft<br />

fromsewingandknittingto<br />

jewellery,cardmakingand<br />

modelmaking.Shirley’s<br />

clientelehasgrown<br />

considerablysincethenand<br />

includesnotonlyIlfracombe<br />

andNorthDevonresidents,<br />

butpeoplelivingacrossthe<br />

UKandabroad.<br />

Shirleysaysthatmany<br />

visitorsaredelightedwhen<br />

theydiscoverhershopbecause<br />

alltoooftentheynolonger<br />

haveacraftshopintheirown<br />

area.Asaresult,Shirley<br />

regularlydispatchesordersby<br />

posttoLondonandtherestof<br />

theUKandtoothercountries<br />

includingFrance,Portugal,<br />

SpainandTurkey.<br />

Salt and Pepper,anew<br />

Barnstaplerestaurant<br />

specialisinginauthentic,<br />

traditionalIndianfood,has<br />

beenofficiallyopenedby<br />

CouncillorPaulCrabb.<br />

Haberdashery supplies<br />

Shirmartoffersalargestockof<br />

knitting,crochetandsewing<br />

supplies,fromwool,yarnand<br />

materialtobobbins,needles<br />

andembroideryscissors.It<br />

alsostocksalargeselectionof<br />

fabrics,includingcotton,<br />

polycotton,feltandribbons,<br />

aswellasbuttons.<br />

Therearesuppliestosatisfy<br />

bothcraftbeginnersand<br />

experiencedmakers,and<br />

Shirleyenjoyshelping<br />

everyonegetthemostoutof<br />

theirchosenhobbies.<br />

“Iloveitwhenkidscome<br />

in,excitedaboutmaking<br />

somethingwiththeirhands,”<br />

saysShirley.“Whenchildren<br />

gettheirfirstsewingmachine,<br />

theycomeinformetoshow<br />

themhowtouseit.Iloveit.”<br />

Aswellassellingsupplies,<br />

Shirmartalsorunsworkshops<br />

oncrochet,knitting,sewing<br />

andjewelleryaimedathelping<br />

Councillor opens<br />

new restaurant<br />

TherestaurantinVicarage<br />

Streetisapartnershipbetween<br />

DhiliJose,JoshyJohny,<br />

JohnsonJosephandJoby<br />

Mathew.Allfoodiscooked<br />

freshbychefsfromIndiausing<br />

traditionalmethods.<br />

Therestaurantcancaterfor<br />

upto90guestsandalsooffersa<br />

takeawayservicewithlocal<br />

deliveryavailable.<br />

hobbyistsofalllevelsto<br />

improvetheirskills.Thestore<br />

alsostocksawideselectionof<br />

locallymadehandmadegoods.<br />

Models and aircraft<br />

Inadditiontoherloveof<br />

crafts,Shirleyalsoloves<br />

model-makingandaircraft.<br />

Thenewstorestocksan<br />

expandedrangeofmodelkits<br />

andalsopromotesspecialist<br />

aircraftphotographyandlive<br />

streamingserviceAviationin<br />

<strong>Action</strong>,runbyDarren<br />

Willmin,whoholdsan<br />

InternationalPressPass<br />

providingprivilegedaccessto<br />

aviationevents.<br />

Withsucharangeof<br />

products,Shirmartoffers<br />

somethingforallcrafters.<br />

■ Shirmart:01271268353or<br />

shirmartcraft.com<br />

■ Aviationin<strong>Action</strong>:<br />

aviationinaction.co.uk<br />

The new premises enables Shirmart to stock more model kits and to<br />

promote Aviation in <strong>Action</strong> photography and live streaming services<br />

SaltandPepper’sextensive<br />

menufeaturesspecialitySouth<br />

Indiandosa(foreat-inonly).<br />

■ Details01271329993/<br />

01271329220or<br />

saltandpepper-biz.co.uk<br />

8 business action | <strong>Midsummer</strong> <strong>2021</strong> | business-action.co.uk

BUILDING HEADER<br />

RGB Building Supplies<br />

continuestoworkhardto<br />

supporttheconstructionsector<br />

aswellaslocalcommunities.<br />

Extended opening hours<br />

Duringthesummer,allRGB’s<br />

branchesareopenfrom7amto<br />

5pmMondaystoFridaysand<br />

from8amto12pmon<br />

Saturdays.Theextendedhours<br />

givecustomers,particularly<br />

thoseworkinginthetrades,<br />

moreflexibilityinwhenthey<br />

collectsuppliesandarriveat<br />

theirjobs.Lengthening<br />

openingtimesalsohelps<br />

maintainsocialdistancingat<br />

RGBBarnstaple,Bideford,<br />

Holsworthy,Ilfracombeand<br />

SouthMoltonbranches.<br />

LeeKift,RGBbranch<br />

manageratBarnstaple,says:<br />

“Wearealwayslookingatways<br />

wecanevolvetosupportthe<br />

requirementsofourcustomers,<br />

andbyextendingourweekday<br />

summeropeningtimes,weare<br />

meetingdemandandbetter<br />

reflectingthehoursour<br />

customerswork.”<br />

Supporting health workers<br />

RGBhasalsojoinedforceswith<br />

32otherbuildersmerchants<br />

acrossthecountryundera<br />

BuildersMerchantsFederation<br />

(BMF)campaigntooffera<br />

discounttoNHSstaffasa<br />

thankyoufortheirsupport<br />

duringtheCovidpandemic.<br />

Aspartofthecampaign,<br />

NHSworkersvisitinganyof<br />

RGB’s20branchesuntil12<br />

October<strong>2021</strong>willreceivea<br />

10%discount,whichcanbe<br />

usedonproductssuchas<br />

decoratingitems,building<br />

materials,landscapingsupplies<br />

andtools.<br />

VioletMcKenzie-Pegg,RGB<br />

branchmanageratBideford,<br />

says:“Overthepastyear,we<br />

haveallcometorecognisethe<br />

amazingcarewereceivefrom<br />

Builder’s merchant’s<br />

multiple initiatives<br />

RGB Building Supplies invites tradespeople to volunteer to be featured in its<br />

cheeky calendar to raise much-needed funds for the Devon Mind charity<br />

thosewhoputthemselveson<br />

thefrontlinetolookafterus.<br />

Asanindustrywewantedtodo<br />

somethingtothankourNHS<br />

workersandRGBisdelighted<br />

tobepartoftheBMF’s<br />

campaign.”<br />

Tobenefitfromthis<br />

discount,NHSworkerssimply<br />

needtopresentavalidNHS<br />

staffcardatthetimeof<br />

purchase.Conditionsand<br />

exclusionsapply.<br />

Chosen charity<br />

Continuingitscommunity<br />

support,RGBhasselected<br />

mentalhealthorganisation<br />

DevonMindasitschosen<br />

charityforthenext12months.<br />

Duringthistime,itwill<br />

organisefundraisingeventsto<br />

raisemoneyforthecharity.<br />

Asalocalcharityaffiliated<br />

withthenationalMind<br />

association,DevonMind<br />

providesadvice,information<br />

andsupport.<br />

Itmanagescampaignsto<br />

improvesupportservices,raise<br />

awarenessandpromote<br />

understandingofmentalhealth.<br />

Italsorunssupportgroups,<br />

recoverycoursesandone-toonecounsellingsessions.<br />

AndrePusey,marketingand<br />

fundraisingofficeratDevon<br />

Mind,says:“Weareextremely<br />

gratefulandsuperexcitedto<br />

havebeenchosenbyRGB<br />

BuildingSuppliesasitscharity<br />

partnerfortheupcomingyear.<br />

Asawell-known,widely<br />

respectedmerchantwith<br />

branchesacrossDevon,RGB<br />

willprovideuswithvitalnew<br />

opportunitiestohelpincrease<br />

awarenessandraisefundsto<br />

aidthefightformentalhealth<br />

inouramazingcounty.”<br />

DaveGussin,RGBmanager<br />

atIlfracombe,adds:“TheCovid<br />

pandemichashadanextremely<br />

negativeimpactonthemental<br />

healthofsomeofthoseinour<br />

regionand,overthepast18<br />

months,DevonMindhasseen<br />

thenumberofpeopleusingits<br />

servicesgrowexponentially.<br />

We’redelightedtobesupporting<br />

thecharitybycommittingto<br />

raisemoneytohelpitsupply<br />

life-savingservices.”<br />

Race to the bottom<br />

RGB’sfirstcharityactivityfor<br />

Mindistoraisefundsthrough<br />

salesofitsBuildersBums2022<br />

charitycalendar.<br />

RGBisaskingtradespeople<br />

tonominatethemselvesand<br />

theirbottomsforinclusionin<br />

thecalendar.Ithopestoinclude<br />

menandwomeninthetrade<br />

whowillbephotographed<br />

doingtheirjobwhileshowinga<br />

littlederriere.<br />

RGB’sLeeKiftsays:“Our<br />

2022BuildersBumcalendar<br />

willpokefunatavery<br />

unwarrantedconstruction<br />

industrystereotype,while<br />

raisingmoneyforanextremely<br />

worthwhilecharity.Wehave<br />

amazingtradespeopleinour<br />

area,whoweknowwillbe<br />

happytogetinvolvedandlook<br />

forwardtohearingfromthem.”<br />

Buildingcompaniesorselfemployedcarpenters,<br />

plumbers,builders,roofersor<br />

paintersanddecoratorswho<br />

wouldliketobeincludedinthe<br />

calendarsimplyneedtoemail<br />

RGB@pmwcom.co.ukby<br />

Saturday31July.RGBwill<br />

arrangefortastefulphotosto<br />

betaken.<br />

■ RGBrgbltd.co.uk<br />

■ DevonMinddevonmind.com<br />

@businessactionm | <strong>Midsummer</strong> <strong>2021</strong> | business action 9

LYNTON NEWS<br />

Jan Glover's daughter, Izzy,<br />

hasaverysweettoothand<br />

adoredthetasteofcookie<br />

doughonaholidayin<br />

America.Afternotbeingable<br />

tofindgoodcookiedoughin<br />

theUK,sheaskedJan,who<br />

hasconsiderableexperience<br />

runninghospitality<br />

businesses,iftheycouldmake<br />

theirown.Twoyearslater,<br />

aftermuchexperimentation,<br />

JanandIzzyfelttheirrecipes<br />

werethebesttheyhadtasted.<br />

Atfirst,Janmadecookie<br />

doughjustforfamilyand<br />

friendstoeat,butsomany<br />

saidsheshoulddomorewith<br />

itthatJandecidedtoopenthe<br />

DohLitefulstoreinLyntonin<br />

October2020totestconsumer<br />

response.Shealsolaunchedan<br />

onlinestoreinMarch<strong>2021</strong><br />

providingamailorderservice.<br />

Theresultshavebeenso<br />

successfulthatJanhashadto<br />

gethelpinandnowwantsto<br />

focusdevelopingDohLiteful<br />

ashermainbusiness.Already,<br />

itships16flavours,including<br />

twoveganflavours,acrossthe<br />

UKandhasevenreceived<br />

requestsfromtheNetherlands<br />

andMalta.<br />

Janmakesafreshbatchof<br />

cookiedoughforthestore<br />

everymorningandmakes<br />

anotherbatchlaterintheday<br />

ifitsellsout.DohLiteful<br />

cookiedoughcanbeeaten<br />

straightoutofthetubor<br />

bakedintocookies.Jan<br />

consultedalaboratory<br />

specialisinginnaturalflavours<br />

todeveloptherangeand<br />

insistsonusingonlyhigh<br />

qualityingredientsto<br />

guaranteethetaste.<br />

DohLitefulhasalready<br />

builtaloyalclientelewho<br />

makerepeatordersandJanis<br />

nowlookingforstockiststo<br />

increaseavailability.<br />

■ Detailsdohliteful.com<br />

Providing the best welcome for dogs<br />

A dream has come truefor<br />

JacquieDoveafteropeningthe<br />

LynValleyDogHousein<br />

Lyntonon1May.Theguestof<br />

honourattheofficialopening<br />

wasShackles,100yearsoldin<br />

dogyears,andhisowner,Sheila.<br />

“Ashopfordogshasbeen<br />

mydreamforalongtimeandI<br />

stillcan’tbelievethatit’smine,”<br />

saysJacquie.<br />

JacquielaunchedLynValley<br />

DogHouseonlinein<br />

November2020,sellingDeli<br />

Delights,SnazzySausagesand<br />

naturaltreatboxes,after<br />

lockdownsdelayedhersearch<br />

forashop.Herlongwaithas<br />

nowendedandhernewshop<br />

inMarketHall,QueenStreet<br />

nowstockssuppliesof<br />

everythingadogneeds.<br />

Thestorefeaturesadogdeli<br />

stockedwithanextensiverange<br />

ofnaturaldogtreatsandalarge<br />

It’s all about dough<br />

<strong>Business</strong> is sweet: (from left) Izzy and Jan Glover of Doh Liteful<br />

selectionofcollarsandleads,<br />

beds,bowls,toysandmore.<br />

Dog concierge service<br />

LynValleyDogHousehasalso<br />

launcheditsconciergeservice<br />

inconjunctionwith<br />

accommodationproviders<br />

throughoutthetwintowns.The<br />

serviceaimstomakevisitsto<br />

LyntonandLynmouthasstress<br />

freeaspossibleforbothdogs<br />

andtheirowners.<br />

Itachievesthisbyproviding<br />

everythingadogmightneedto<br />

enjoytheirholiday,delivered<br />

directtotheirhotel,B&Bor<br />

holidaylet.<br />

Grand opening: (from left) Lyn Valley Dog House owner Jacquie Dove with<br />

Shackles and his owner, Sheila<br />

The Lyn Valley Dog House<br />

concierge service ensures dogs<br />

enjoy their visit to North Devon<br />

Eachwelcomepackcontains<br />

a‘DogonHoliday’collartag<br />

withnameandtelephone<br />

numberofitsaccommodation;<br />

Green&Wildseco-toy;bagof<br />

TheLynValleyDogHouse<br />

SnazzySausages;ecobamboo<br />

bowl;mapoflocaldogwalks;<br />

androllofecopoopbags.<br />

■ Details07989108186or<br />

thelynvalleydoghouse.com<br />

10 business action | <strong>Midsummer</strong> <strong>2021</strong> | business-action.co.uk

NEGLIGENCE KICKSTART<br />

Direct mail goes digital<br />

The Stannp.comDirectMail<br />

Platformisdesignedtofitevery<br />

shapeandsizeofbusiness,<br />

enablingthoselookingtosend<br />

lettersorpostcardstoreachany<br />

globaldestinationefficiently.<br />

Stannpsupportsthree<br />

separateworkflowsasstandard:<br />

➤ VirtualPrinter:upload<br />

singleorbatchletterswhich<br />

arepremadeandjustneed<br />

printingandsending.<br />

➤ BulkSender:useStannp’s<br />

webinterfacetouploaddata<br />

listsanddesigntemplatesto<br />

createpersonalisedmail<br />

pieces.<br />

➤ API:connecttoStannp<br />

programmaticallyand<br />

dispatchmailaspartofan<br />

omnichannelmarketing<br />

strategy.<br />

Stannpchargesatthepointof<br />

dispatchandthereareno<br />

subscriptionsorhidden<br />

charges.Themoreyousend,<br />

thecheaperitbecomes.<br />

Thissavesclientstimeand<br />

moneyforallformsofprinted<br />

andpostedcommunications.<br />

Whethersendinganinvoice,<br />

marketingcampaign,political<br />

campaign,notificationofworks<br />

orabirthdaycard,Stannpcan<br />

handleitforyou.<br />

Value-added tools<br />

Theplatformoffersmany<br />

usefulfeaturesandfreevalueaddedtoolssuchas:<br />

➤ PostcodeRadiusSearch<br />

➤ RealTimeTracking<br />

➤ Engagementtrackingwith<br />

QRcodes<br />

➤ DataCleaning<br />

➤ Variableimageandtext<br />

personalisation<br />

While some say print is dead, others are using the power of print and<br />

especially direct mail very effectively. Stannp in Barnstaple is leading<br />

a revolution in direct mail in the UK, USA and Canada to deliver<br />

impressive results for clients. How does it achieve this? Read on . . .<br />

Secure systems<br />

Stannpisrated100%by<br />

independentcybersecurityrisk<br />

assessorSecurityScorecard.Itis<br />

alsoISOcertifiedfor27001and<br />

9001,whichfocusesonQuality<br />

ManagementSystemandData<br />

Security.Itrecognisesthe<br />

importanceofdatasecurityand<br />

appliesstrictsecurityprotocols<br />

andprocedures,managedbyits<br />

headofcompliance.<br />

Global coverage<br />

Stannphasmultipleproduction<br />

facilitiesintheUK,USand<br />

Canadaandcandispatchmail<br />

globallyandsavemoneyby<br />

printingincountryand<br />

maximisingpostagediscounts.<br />

Stannpaimstobecome<br />

marketleaderandgotobrand<br />

forpostalcommunications<br />

globally.Itwillachievethisby<br />

focusingonfourcoreareas:<br />

1. Exceptional quality<br />

Ithasdevelopedaquality<br />

strategy,initiatingtraining,<br />

communicatingclear<br />

expectationsandinstigatinga<br />

continuousimprovementethic<br />

throughoutthebusiness.This<br />

initiativeinvolvesalllevelsof<br />

stafffrommanagingdirector<br />

throughtofront‐line<br />

employeesinqualitycontrol<br />

workshopsandcustomer<br />

servicetrainingprogrammes.<br />

Stannpmeasuresthisyearon<br />

yearthroughcustomersurveys<br />

againstitsqualityobjectives<br />

andmonth-on-month<br />

retentionofclients.TheStannp<br />

teamarepassionateabout<br />

progressionandinnovation.<br />

2. Guarantee capacity<br />

AsStannpgrows,itwantsto<br />

continuetodeliveritsclients’<br />

businessobjectives.Ithas<br />

movedfroma24-hour<br />

productionscheduletosamedaydispatch.Itpridesitselfon<br />

havingnoassetfinance,which<br />

meansitcaninvestinmailing<br />

equipment,upscalingand<br />

productionfloorprintto<br />

serviceitsgrowingclientbase.<br />

Yearonyear,Stannp<br />

continuestoupgradeitsserver<br />

infrastructureandincrease<br />

performancetoachieveoptimum<br />

QueriesPerSecond(QPS).<br />

3. Deliver technology<br />

Stannp’sfocusistodisruptthe<br />

marketbycontinuingtocreate<br />

andoffertechnologythatmeets<br />

andsurpassestheexpectations<br />

ofclients.Itaimstodeliveran<br />

on-demand,at-scale<br />

communicationsplatform,with<br />

notie-insfromclients.<br />

Stannpisdeveloping<br />

softwaretoimproveautomationandintegrateconversion<br />

trackingsocampaignROIcan<br />

beanalysed.Ithasalso<br />

identifiedtheimportanceof<br />

eventloggingofcustomer<br />

actionswithinitswebsiteto<br />

enablelogictriggersof<br />

communications.Stannp’s<br />

ambitionforitsplatformisto<br />

enhanceitsmultiple<br />

communicationchannels<br />

whichcanbemanagedwithin<br />

thesameinterface,including<br />

postal,SMSandemail,to<br />

optimiseclients’customer<br />

interactionopportunities.<br />

4. Carbon neutral by 2025<br />

Stannphasanambitiousgoalto<br />

becarbonneutralby2025.<br />

Havingestablishedits<br />

carbonfootprint,itisexploring<br />

multipleoptions,both<br />

independentlyandthrough<br />

workingcloselywithsuppliers,<br />

toreduceitfurther.Ithasa<br />

manageablesustainabilityplan<br />

inplace,andisexploringall<br />

possibleoptionstoreduce<br />

impactontheenvironment<br />

whiledevelopinglinkswiththe<br />

localcommunity.<br />

The power of direct mail<br />

Directmailofferssomuchto<br />

businessesandStannp’s<br />

expertiseenablesittodeliver<br />

impressiveresultsforthem.<br />

■ Details01271344507or<br />

stannp.com<br />

@businessactionm | <strong>Midsummer</strong> <strong>2021</strong> | business action 11

north<br />

devon<br />

businessACTIVISTS<br />

WEB SITES<br />

QHow do I use<br />

Google<br />

AdWords<br />

effectively?<br />

A GoogleAdWordslaunched<br />

backin2000withjust350<br />

advertisers;21yearson,it’s<br />

nowakeypartofanydigital<br />

marketingstrategyinmost<br />

countriesintheworld.Asof<br />

<strong>2021</strong>,UKGooglehas85.7%of<br />

searchenginemarketshare.<br />

IliketorefertoGoogle<br />

AdWordsascasinomoney:<br />

veryeasytospendanddifficult<br />

togainareturninthewrong<br />

hands.Lotsofushavevisiteda<br />

casinoafterafewdrinksandI<br />

betmostofushavelost.Unlike<br />

thecasino,oddsareinyour<br />

favourifthecampaignsetup<br />

andongoingmanagementis<br />

managedcorrectly.<br />

Youhavetwooptions:setup<br />

yourownaccountorusealocal<br />

expert.Ifyouchoosetogoit<br />

alone,youcaneitheruse<br />

AdWordsExpress(newname<br />

SmartCampaigns),whichisa<br />

slimmed-downversion,orthe<br />

fulledition.Yourlocalexpert<br />

wouldalwaysusethefulledition<br />

tohaveaccesstoallitsfeatures<br />

tomaximiseyourresults.<br />

Foreducation,accesstoa<br />

A Almosteverybusiness<br />

ownerneedstoearn<br />

moneyfortheirefforts,but<br />

howyoutakeitoutlargely<br />

dependsonhowyourbusiness<br />

issetup.<br />

Limitedcompaniesareset<br />

uptobeseparatefromtheir<br />

owners.Typically,mostowners<br />

startbytakingasalaryfromthe<br />

companyandpayingtaxvia<br />

PAYE.Thisiseasyto<br />

understand,butcoststhe<br />

businessmoreasemployerspay<br />

extracontributionsforNIand<br />

pensions.Whenthere’senough<br />

profit,ownerscantake<br />

Andrew Bowers<br />

Owner<br />

Peak Online<br />

t: 01237 721256<br />

w: northdevon.peak-online.uk.com<br />

Googleaccountsmanagerused<br />

tobeaveryeffectivemethodof<br />

goingitalone,butasoflate<br />

mostofthisprocesshasbeen<br />

automatedwiththe<br />

recommendationssection.I<br />

wasrecentlyinformedby<br />

Googlethatyoucanstillget<br />

accessiftheirsystem<br />

recognisesthatyouneedit.<br />

Myadvicewouldbefor<br />

thosegoingitalonetoattend<br />

workshopsorusealocalexpert<br />

whonormallychargesaround<br />

20%ofcampaignspend.<br />

MANAGEMENT ACCOUNTS<br />

QWhat’s the<br />

best way to<br />

get paid by<br />

my business?<br />

Susie Kevern<br />

Chartered Management Accountant<br />

PoundLane<br />

t: 07801 199671<br />

w: poundlane.co.uk<br />

dividendsinsteadofasalary.<br />

Thisdoesn’tattractthe<br />

employer’scontributionsso<br />

costslessthansalarieswhile<br />

alsoreducingpersonaltax.<br />

Dividendsarecappedatthe<br />

DIRECT MAIL<br />

QIs physical<br />

printed and<br />

posted mail<br />

relevant in a digital<br />

world?<br />

A Thewrittenwordisthe<br />

secondoldestformof<br />

communicationafterthe<br />

spokenword.Communication<br />

inthisformatissuccessful<br />

becauseitismemorableand<br />

activateslong-termmemories<br />

withinthebrain.<br />

Today,RoyalMailprocesses<br />

morethan14.4billionletters<br />

peryear.Eachonestandsout<br />

inacrowdedmarketing<br />

landscape.Unlikeemail,a<br />

letterisaphysicalobject:itis<br />

postedthroughaletterbox;it<br />

avoidsspamfilters;reduces<br />

unsubscribes;andgrabsthe<br />

attentionoftherecipientthe<br />

momentitlands.<br />

Withmoreofusworking<br />

fromhome,physicalpostis<br />

achievingevenhigher<br />

engagementrates.Thisis<br />

becausewhentheletterbox<br />

rattles,consumers<br />

instinctivelyjumpupand<br />

openthemailstraightaway.<br />

Theystopwhattheyaredoing,<br />

theninstinctivelyleapbackon<br />

totheirPCtogetthedeal.<br />

Mailhasevolvedalongside<br />

technology.Youwillfindoffers<br />

fromcarservicecompanies,<br />

holidayfirmsandinsurance<br />

companieswhoallseemto<br />

knowmoreaboutyouthan<br />

Ask the Activists<br />

Send questions to ask@business-action.co.uk<br />

totaloftheprofitsthecompany<br />

makes,soinabadyearyour<br />

paymentscouldreduce.Last<br />

year,dividendswerenot<br />

includedinfurlough<br />

calculations,creatingdifficultly<br />

forsomebusinessowners.<br />

Thefinalpointondividends<br />

isthatinordertoqualifyfor<br />

thestatepension,youneedto<br />

havepaidnationalinsurance.<br />

Thebestwaytodothisisfor<br />

thecompanytopayyouabasic<br />

salary,regardlessofprofits.<br />

Lorien Hamilton<br />

Sales Manager<br />

Stannp<br />

t: 01271 320864<br />

w: stannp.com<br />

youknowaboutyourself.That<br />

isthebeautyof<br />

personalisation,thekeyto<br />

grabbingconsumerattention.<br />

Hereisaclassicexample:<br />

“DearJohn,<br />

Thecarinsuranceonyourred<br />

FordMustang,registeredon<br />

2ndofMay2019,registration<br />

XTPB1101,isabouttoexpire.<br />

Wecanofferyouthebestdeal<br />

intown–pleasegoto<br />

www.bestdealtoday.comand<br />

usethevouchercodeDEALfor<br />

anamazing50%offnow.You<br />

willneedtohurrythoughJohn<br />

asthisexclusivedealexpiresin<br />

thenext3days.”<br />

Allthewordsinblueare<br />

personalised,usingprofiled<br />

dataandthenmergedinto<br />

yourletter,enablingyouto<br />

communicateindividually<br />

witheveryone.Youaddvalue,<br />

appealdirectlyandmakean<br />

easytotrackoffer.Ultimately<br />

engagingconsumers,while<br />

effectivelymeasuringyour<br />

ReturnonInvestment.<br />

Ifyourbusinessisasole<br />

traderorpartnership,the<br />

situationissimpler.Youare<br />

taxedonthetotalprofityour<br />

businessmakes,butdon’thave<br />

topayextrataxasanemployer.<br />

Whatisoftenoverlookedin<br />

comparingdividendsand<br />

salariesisthatprofitsdon’t<br />

guaranteethere’llbecashinthe<br />

bank.Beforeyoutakemoney<br />

out,youneedtomakesurethat<br />

there’senoughleftovertopay<br />

allthebills.<br />

12 business action | <strong>Midsummer</strong> <strong>2021</strong> | business-action.co.uk

Q&A ~ your business questions answered<br />

north enterprise<br />

devon<br />

growth<br />

news<br />

innovation<br />

& views<br />

<strong>2021</strong> business exhibition<br />

It’s back! NorthDevon’s<br />

biggestbusiness-tobusiness<br />

exhibitionisbackforitsthird<br />

year,havingmissed2020dueto<br />

Coronavirusrestrictions.<br />

Thursday 28 October <strong>2021</strong><br />

Thisyear’sBBxpo–Bideford<br />

<strong>Business</strong>Expo–willtakeplace<br />

onThursday,28Octoberat<br />

DevonHall,BidefordCollege.<br />

Theannualeventwasthe<br />

suggestionof<strong>Business</strong><strong>Action</strong><br />

co-publisherAlanWilliams<br />

anddrawson<strong>Business</strong><strong>Action</strong><br />

editorRobertZarywacz’s<br />

experienceoforganising<br />

successfullargebusinessevents<br />

acrossNorthDevonoverthe<br />

past10years.<br />

Followingitsfirstyear<br />

success,the2019BBxpowas<br />

evenmoresuccessful,with<br />

2020lookingtobethebestyet<br />

beforebeingcancelleddueto<br />

lockdown.AlanandRobertare<br />

confidentthatthe<strong>2021</strong>event<br />

willpickupfromwherethe<br />

previousoneleftoff.<br />

“BBxpocreatesawonderful<br />

buzzamongexhibitorsand<br />

visitorsbecausenooneelse<br />

organisessuchaneventin<br />

NorthDevon,”saysAlan.“We<br />

aredelightedtoseebusinesses<br />

makenewcontactsattheevent,<br />

findprofessionalbusiness<br />

adviceandsupport,and<br />

generatenewbusiness.”<br />

Who can you ask?<br />

<strong>Business</strong> owners are not ‘born’ and must learn how to run a business as<br />

they go along. It’s not always clear who to ask when we have questions<br />

about what to do.<br />

Thank you to our <strong>Business</strong> Activists for offering their time and expertise to<br />

answer your questions.<br />

We publish their contact details, as they are also happy to talk through<br />

general enquiries and offer guidance, although will charge when you<br />

require them to give specific professional advice.<br />

If something is holding you back in your business, ask someone. Ask a<br />

friend in business, ask a business you use, ask our <strong>Business</strong> Activists.<br />

Someone will have the answer or be able to point you in the right direction.<br />

Helping each other helps all our businesses and leads to greater prosperity<br />

for all.<br />

IMPORTANT: The answers on these pages are intended only as general<br />

information. You should seek specific professional advice before taking any<br />

action in relation to your own business.<br />

North Devon’s biggest business-to-business exhibition:<br />

(from left) BBxpo organisers Alan Williams and Robert Zarywacz<br />

Supporting exhibitors<br />

“BBxpoissuccessfulbecause<br />

wedon’tjusttakeexhibitors<br />

moneyandgivethemaspace,<br />

weactivelypromotetheir<br />

businessesinthismagazine,on<br />

ourwebsiteandacrosssocial<br />

medianetworks,”addsRobert.<br />

“Wearecommittedto<br />

providingaffordableexhibitor<br />

spacethatdeliversvalue.”<br />

Peak<br />

Online<br />

Affordable exhibitor space<br />

Earlybirdpricesstartfrom£75<br />

(smallstands)and£125(large<br />

stands)whenbookedandpaid<br />

before31August<strong>2021</strong>.<br />

Allexhibitorsreceiveafree<br />

businessprofileontheBBxpo<br />

websiteandinthismagazine<br />

(provideddetailsareprovided<br />

beforepublicationdeadlines)as<br />

wellaspromotionalpostson<br />

socialmediachannels.<br />

Aswellasexhibitionstands,<br />

BBxpowillfeatureotheruseful<br />

businessactivitiescurrently<br />

beingorganised.<br />

Book stands at bbxpo.uk<br />

AlanandRobertareawareof<br />

theriskofcancellation,but<br />

believeweallneedtoprepare<br />

toreturntonormality.<br />

Welookforwardtomeeting<br />

oldcontactsandmakingnew<br />

connectionsatBBxpo<strong>2021</strong>.<br />

■ Details07971176044or<br />

bbxpo.uk<br />

ONE COMPLETE ONLINE SOLUTION<br />

@businessactionm | <strong>Midsummer</strong> <strong>2021</strong> | business action 13

FEEL ELECTRIC<br />

TRADE UP, PLUG IN<br />

AT BLIGHTS MOTORS<br />

TownSq,operatorofthenew<br />

Nodeenterprisecentrein<br />

Barnstaple,hasappointed<br />

JulianDymondasits<br />

communitymanager.The<br />

NodeaimstosupportSMEs,<br />

start-upsandfreelancersin<br />

Barnstapleandsurrounding<br />

areasofNorthDevon.<br />

Julianwillberesponsible<br />

forfindingandsupporting<br />

newmembers,sourcingand<br />

organisingbusinessmentors,<br />

arrangingeventsandthe<br />

generalday-to-dayrunningof<br />

theHub.<br />

ConstructionoftheNode<br />

buildingonRoundswell<br />

EnterpriseParkwascompleted<br />

inJanuary<strong>2021</strong>.Thebuilding<br />

includes37smallandmedium<br />

offices,acoworkingspacefor<br />

upto50peopleplusmeeting<br />

rooms.Itaimstoboostthe<br />

localeconomyandcreatejobs<br />

inNorthDevonandTorridge<br />

bysupportingpotentialhighgrowthandstart-upbusinesses.<br />

Julianpreviouslymanaged<br />

leisurecentresacrossNorth<br />

Devon,wherehefocusedon<br />

developingbusinessstrategy<br />

Boden Grouphaswonthe<br />

contracttomanagebuilding<br />

facilitiesatthenewNode<br />

enterprisecentre.BodenGroup<br />

willdeliverasystemofplanned<br />

preventativemaintenance<br />

ensuringthesafetyand<br />

complianceofthebuilding’s<br />

heating,electricaldistribution,<br />

fireandsecurity,andCCTV<br />

systems,andspecialist<br />

Legionella,airconditioning<br />

andF-gassystems.<br />

Theenvironmentally<br />

sustainablebuildingmeetsthe<br />

BREEAMExcellentstatuswith<br />

anoverallreductionof25%on<br />

itscarbonemissions.The<br />

building’senergy-efficient<br />

SUPPORT<br />

FAMILY RUN FOR 88 YEARS<br />

OPEN 7 DAYS A WEEK<br />

SALES<br />

SERVICE<br />

PARTS<br />

PARTS<br />

RENTAL<br />

TRADE UP...PLUG IN...WITH MG ELECTRIC<br />

TEST DRIVE AN MG NOW!<br />

Community manager joins<br />

new enterprise centre<br />

andcommunitybuilding–<br />

experiencethatperfectly<br />

translatestohisnewrole<br />

fosteringathrivingworkspace.<br />

Juliansays:“Steppingoutof<br />

yourcomfortzoneandtakinga<br />

leapintotheunknownrequires<br />

ahugeamountofcourageand<br />

support,whetherthat’sstarting<br />

somethingneworjustchanging<br />

howyouworkday-to-day.The<br />

lighting,naturaldaylight<br />

compensationandenhanced<br />

insulationcoupledwith<br />

electricityproducedfromasolar<br />

PVsystemdramaticallyreduces<br />

Julian Dymond, community manager of the Node<br />

feelingofdoingitalonecanbe<br />

daunting,whichiswhere<br />

supportivespaceslikeNode<br />

reallycomeintotheirown.<br />

“Ourcommunity-focused<br />

coworkingandofficespace<br />

willgiveindividuals,teams<br />

andorganisationsawayto<br />

workflexiblyandefficiently<br />

amongstotherlike-minded<br />

people.Weknowfromour<br />

itsoverallrunningcosts.<br />

KeithBright,BodenGroup<br />

operationsdirector,says:“I’m<br />

thrilledwehavebeensuccessful<br />

insecuringthisopportunityto<br />

The reception area of the Node enterprise centre<br />

Bideford<br />

HANDY CROSS, CLOVELLY ROAD, BIDEFORD, EX39 3ET<br />

01237 472282<br />

www.blightsmotors.co.uk<br />

otherhubsacrosstheUKthat<br />

avibrantworkspacehasahuge<br />

impactonproductivity,but<br />

alsoonanindividual’shealth<br />

andwellbeing,andthat’swhy<br />

wearereachingouttolocal<br />

peopletoofferthemanewway<br />

ofworking.<br />

“It’snotjustabouthaving<br />

somewheredifferenttowork–<br />

wesupportourmemberswith<br />

anumberofdifferent<br />

mentoringandworkshop<br />

schemesandI’dencourage<br />

anyonewithanideaoradesire<br />

tostarttheirownbusinessto<br />

getintouchwithus.<br />

“Wecanoffersupportto<br />

anyoneintheearlystagesof<br />

theirbusiness;fromsomeone<br />

workingfromhomewhowants<br />

totakeadvantageofthenatural<br />

networkingopportunitiesthat<br />

comewithbeingpartofa<br />

community,totheindividual<br />

withapromisingideawho<br />

can’tquitequittheirday-job<br />

yet–wecanhelp.”<br />

■ Details01271452442or<br />

thetownsquare.co.uk<br />

Facilities company wins new maintenance contract<br />

supportNorthDevonDistrict<br />

Council.Bodeniscommitted<br />

tosupportingthecommunity<br />

fromwhichourownbusiness<br />

hasgrown,andtheEnterprise<br />

Centregivesusagreat<br />

opportunitytodothis.”<br />

JulianDymond,Node<br />

communitymanager,says:<br />

“BodenGrouphavean<br />

excellentreputationduetothe<br />

strongstandardstheyplacein<br />

theirwork.I’mlookingforward<br />

toworkingwiththemagainas<br />

theyhelpustoturnNodeinto<br />

athrivingspaceforstart-ups<br />

andsmallbusinesses.”<br />

■ Details08456460112or<br />

bodengroup.co.uk<br />

14 business action | <strong>Midsummer</strong> <strong>2021</strong> | business-action.co.uk

AWARDS HEADER<br />

business<br />

ACTION AWARDS<br />

<strong>2021</strong><br />

North Devon’s independent business awards<br />

Congratulations to our<br />

winners.OursecondNorth<br />

Devon<strong>Business</strong>Awards<br />

celebratethesuccessesoflocal<br />

businessesoverthetoughest<br />

yearinlivingmemory.<br />

Wethoughttheawardswere<br />

unusuallastyearwheninstead<br />

ofhostingawinnersevent,we<br />

wereforcedtoannounce<br />

everythingonline.Originally,<br />

wehadhopedwewouldbeable<br />

tohostawinnerseventthis<br />

year,insteadofwhichweeven<br />

hadtoconductthejudging<br />

virtuallybyvideomeetings.<br />

Thank you<br />

Inviewofallthesedifficulties,<br />

thankyoutoeveryoneinvolved<br />

inmakingthisyear’sawards<br />

suchasuccess.<br />

Thankyoutoallourentrants<br />

fortheirtimeandeffortin<br />

sendingintheirentries.<br />

Thankyoutoallour<br />

North Devon’s winners<br />

sponsorsformakingtheawards<br />

possiblethroughtheirsupport.<br />

Thankyoutoourjudges,<br />

whohavegivenuptheirtimeto<br />

readallyourentries,lookat<br />

websitesandselectfinalists<br />

andwinners.<br />

Whenfurtherlockdowns<br />

wereintroducedthisyear,we<br />

didwonderwhetherwewould<br />

receivefewerawardsentries,<br />

butweredelightedthatthe<br />

numberswasalmostthesame<br />

aslastyear.Wehopethatnext<br />

yearwecanruntheawardsas<br />

originallyplanned.<br />

Awards event<br />

Whilewecouldnotholdan<br />

eventtoannouncethewinners,<br />

wewillbeholdinganeventfor<br />

sponsorsandjudgestomeet<br />

bothour<strong>2021</strong>and2020<br />

winnerswhenallrestrictions<br />

arelifted.<br />

■ business-action.co.uk/awards<br />

@businessactionm | <strong>Midsummer</strong> <strong>2021</strong> | business action 15

A big thank youtooureight<br />

independentawardsjudges,all<br />

businessownersandmanagers,<br />

whohavegivenalotoftheir<br />

valuabletimetoreadingall<br />

AWARDS<br />

INDEPENDENT AWARDS JUDGES<br />

yourawardsentries,lookingat<br />

entrants’websites,considering<br />

allthecriteria,thenattending<br />

ourvirtualjudgingsessionsto<br />

selectourfinalistsandwinners.<br />

Ourjudges’independenceis<br />

vitalinensuringfairnessand<br />

transparency,whiletheir<br />

businessknowledgeensuresall<br />

entrants’challengesand<br />

achievementsarerecognised.<br />

Susie Kevern<br />

Pound Lane<br />

Financial Management<br />

■ Details07801199671or<br />

poundlane.co.uk<br />

Rod Martin<br />

Together Financial Solutions<br />

■ Details01271346123or<br />

togetherfinancialsolutions.co.uk<br />

Linda Middleton-Jones<br />

International Trade Matters<br />

■ Details01398332881or<br />

internationaltradematters.com<br />

Frank Stone<br />

Kameleon<br />

■ Details01271634417or<br />

kameleondigital.uk<br />

Vikas Mahajan<br />

Aramis Rugby<br />

■ Details01769550284or<br />

aramisrugby.co.uk<br />

Mike Matthews<br />

Lineal Software Solutions<br />

■ Details01271375999or<br />

lineal.co.uk<br />

Helen Pedlar<br />

Pedlars of Ilfracombe<br />

■ DetailsatFacebook<br />

@pedlarsofilfracombe<br />

Rachael Taylor<br />

SWIG Finance<br />

■ Details01872223883or<br />

swigfinance.co.uk<br />

Wills, Probate & Lasting<br />

Powers of Attorney<br />

Alan Williams<br />

01271 860105 / 07970 671192<br />

wills.athome@yahoo.com<br />

wills-athome.co.uk<br />

Day or evening appointments in<br />

the comfort of your own home<br />

Wills: £75 Single<br />

£110 Joint<br />

16 business action | <strong>Midsummer</strong> <strong>2021</strong> | business-action.co.uk

AWARDS<br />

WINNER<br />

Smart Manufacturing<br />

North Devon <strong>Business</strong> of the Year <strong>2021</strong><br />

Supporting vaccine manufacture<br />

We are delightedtoannounce<br />

thattheWinnerofWinners,<br />

our<strong>Business</strong><strong>Action</strong>North<br />

Devon<strong>Business</strong>oftheYear<br />

<strong>2021</strong>isSmartManufacturing.<br />

SmartManufacturingnot<br />

onlyimpressedourjudgesto<br />

winthe<strong>Business</strong>-to-<strong>Business</strong><br />

ExcellenceAward,butwere<br />

thenvotedbythejudgesasthe<br />

overallawardswinner.<br />

Weofferthemourheartiest<br />

congratulations!<br />

Manufacturing beacon<br />

SmartManufacturing’swin<br />

demonstratesthevitalrole<br />

manufacturingplaysnotonly<br />

intheeconomyandcultureof<br />

NorthDevon,butalsointhose<br />

oftheUnitedKingdom.<br />

Manufacturersplayakey–<br />

andwidelyunacknowledged<br />

role–inenablinglifeaswe<br />

The North Devon <strong>Business</strong> of<br />

the Year Award <strong>2021</strong>isonce<br />

againsponsoredbyPhilipJ<br />

Milton&CompanyPlc.<br />

Thewinnerwasselectedby<br />

theawardsjudgesfromthe<br />

winnersofthe12awards<br />

categories–businessescannot<br />

enterthemselves.<br />

Philip J Milton & Company plc<br />

Wearedelightedandproudto<br />

offerafullyindependent<br />

financialandinvestment<br />

planningserviceandweadvise<br />

uponallaspectsofclients’<br />

financialaffairs.Thecompany<br />

continuestoexpandits<br />

operationsandalsooffersan<br />

AccountancyandTaxation<br />

servicealongwithaWill<br />

Writing,Trusts,Estatesand<br />

ProbateDepartment.<br />

knowittocontinue.Whatis<br />

more,manufacturersare<br />

essentialtothedevelopmentof<br />

productsthatwedependonto<br />

fightandprotectourselves<br />

duringtheCoronavirus<br />

pandemic.<br />

ExpertsfromtheUniversity<br />

ofExeterhavebeenworking<br />

withSmartManufacturingto<br />

optimisetheproductionof<br />

TheCompanyisauthorised<br />

andregulatedbytheFinancial<br />

ConductAuthority(FCA)and<br />

isoneofthelargestandlongest<br />

establishedIndependent<br />

FinancialAdvisersinNorth<br />

Devon.Weareregulatedatone<br />

ofthehighestavailable<br />

Winning team members at Smart Manufacturing, Bideford<br />

sponsored by<br />

equipmentitmanufactures<br />

whichisusedtocreatethenew<br />

Oxford-AstraZenecavaccine.<br />

ViaaKnowledgeTransfer<br />

Partnership(KTP)project,<br />

part-fundedbyInnovateUK,<br />

KTPAssociateSamAbraham<br />

hasbeenworkingfull-timeto<br />

developandimprove<br />

equipmentperformancesince<br />

March<strong>2021</strong>.<br />

categories,beingoneofavery<br />

fewauthorisedtoundertake<br />

discretionaryinvestment<br />

managementandtoholdclient<br />

money.Consequently,weare<br />

requiredtomaintainsizeable<br />

andverystrictfinancial<br />

resourcesatalltimes.The<br />

Exceeding expectations<br />

SmartManufacturing’sawards<br />

successisdirectlylinkedtoits<br />

businessphilosophy:“We<br />

combineteamworkand<br />

technology,whereverwecan,<br />

toexceedourclient’s<br />

expectationsintermsofthe<br />

qualityoftheworkandthe<br />

servicesweprovide.”<br />

Judgeswereimpressedby<br />

thecompany’sinvestmentin<br />

technologyandequipment,<br />

whichhasledtoarecent<br />

expansionofmanufacturing<br />

space,anditscommitmentto<br />

supportingitscustomers,<br />

especiallythoseinthefood<br />

andpharmaceuticalindustries.<br />

ReadmoreonSmart<br />

Manufacturinginadetailed<br />

featureinournextissue.<br />

■ Details01237471977or<br />

smart-manufacturing.co.uk<br />

Company’saccountsaresubject<br />

tothoroughindependentaudit<br />

andfullaccountsarepublished<br />

andsubmittedtotheFCA<br />

regularly.Also,theFinancial<br />

OmbudsmanServiceand<br />

FinancialServices’<br />

CompensationSchemeapplyto<br />

enhanceinvestorprotection<br />

againstfinancialloss.<br />

Withwelloverthreedecades<br />

ofexperience,wealsoboast<br />

someofthehighestfinancial<br />

services’qualificationsinthe<br />

country.Staffareencouraged<br />

andsponsoredtoachieve<br />

qualificationsbeyondthe<br />

industrystandardtoensure<br />

thatwecontinuetodeliveran<br />

excellentservicetoclients.<br />

■ Details01271344300or<br />

miltonpj.net<br />

@businessactionm | <strong>Midsummer</strong> <strong>2021</strong> | business action 17

HEADER<br />

18 business action | <strong>Midsummer</strong> <strong>2021</strong> | business-action.co.uk

■ advancedscaffoldingltd.co.uk<br />

Advanced Scaffoldingisa<br />

scaffoldingerectioncompany,<br />

basedinBarnstaple,providing<br />

allaspectsofscaffolding,<br />

temporaryroofingstructures,<br />

industrial,commercialand<br />

domesticscaffoldservices.<br />

Itcurrentlyemploys49staff,<br />

includingscaffoldlabourers,<br />

scaffoldersofvarying<br />

qualifications,advanced<br />

scaffolders,yardmen,<br />

apprenticesandadministrators.<br />

Ithasnewbuildhousing<br />

sitesintheExeter,Tivertonand<br />

Barnstapleareasfornational<br />

constructioncompaniesplus<br />

manyprojectsinNorthDevon.<br />

Italsohasnationwidecontracts<br />

■ everythingwestward.co.uk<br />

Everything Westwardisa<br />

retailgiftshopsellingDevonsourcedgifts,photography,<br />

jewellery,cardsandhomeware<br />

plusDevonfoodanddrinks.<br />

Theshopisbasedjust57<br />

stepsawayfromtheseain<br />

WestwardHo!andprovidesa<br />

freelocaldeliveryserviceto<br />

surroundingvillages.Italso<br />

runsathrivingonlinestore<br />

andsellsviaFacebookand<br />

Instagramthroughitslarge<br />

socialmediafollowing.<br />

Thejudgeswereimpressed<br />

withtheimportance<br />

withAldisupermarkets,Lloyds<br />

bankandMarks&Spencer,<br />

mainlyinthesouthofEngland<br />

andWales.<br />

Judgeswereimpressedwith<br />

Advanced’sScaffolding’svery<br />

openapproachtorecruitment<br />

anditsbeliefthat“everybody<br />

deservesachancetoshineand<br />

achievetheirpotential”.<br />

Ithastakenonmanyyoung<br />

peoplewhohavegrownand<br />

maturedwhileworkingwith<br />

thebusiness,joiningwithvery<br />

fewornoqualificationsand<br />

progressingtofullyqualified<br />

scaffolderswhohavelearneda<br />

trade.Somehaveobtained<br />

drivinglicences,furtherHGV<br />

licencesandothercertifications.<br />

EverythingWestwardplaces<br />

onofferingthebestselection<br />

ofDevon-madegoodsinone<br />

shop.IthasbespokeWestward<br />

Ho!andDevonrangesmade<br />

exclusivelyforitandworks<br />

withmorethan70local<br />

suppliersofgifts,food,<br />

alcohol,photography,cards,<br />

candles,jewellery,soapand<br />

crafts.Italsoworkswithlocal<br />

holidayletstoprovideall-<br />

Devonwelcomehampersfor<br />

theirguestsontheirarrivalin<br />

AWARDS<br />

WINNER<br />

Advanced Scaffolding<br />

Best Employer<br />

WINNER<br />

AdvancedScaffoldinghasa<br />

provenapprenticeship<br />

programme,havingtrained<br />

manypeopletobecome<br />

qualifiedscaffolders.Past<br />

apprenticeshaveevenwon<br />

CITBScaffoldApprenticeof<br />

theYear,anationally<br />

recognisedaward.<br />

EverymemberofAdvanced<br />

Scaffolding’sstaffundertakes<br />

training,asitbelievesitis<br />

importanttodevelopand<br />

maintainskills.Officestaff<br />

attendFirstAidandHealthand<br />

Safetytrainingandallscaffold<br />

operatives,labourersand<br />

yardmenneedtopasstheir<br />

HealthandSafetysitetraining<br />

andexaminationsbeforethey<br />

Everything Westward<br />

Best Retailer<br />

Devon.Itisconstantlyadding<br />

toitsrangeeachyearand<br />

buildsfirmrelationshipswith<br />

itslocalsuppliers.<br />

Thestoreisopensevendays<br />

aweekwithlatenightopening<br />

duringsummersothatvisitors<br />

havelotsofopportunityto<br />

takehomeDevon-madegoods<br />

withthem.Overthepastyear,<br />

theonlineshopandsocial<br />

mediaaccountshavebeen<br />

invaluable,enablingitto<br />

operateaclickandcollect<br />

canprogresstoanyfurther<br />

scaffoldingtraining.Whenthey<br />

havecompletedthis,theystart<br />

anestablishedtraining<br />

programmetoexpandtheir<br />

skillsandknowledgeasthey<br />

progressthroughtheranks.<br />

Individualsaresupportedin<br />

addressinganypersonalskills<br />

theylackwhichcouldhold<br />

thembackfromreachingtheir<br />

fullpotential,suchasdriving,<br />

ITskillsormorepersonal<br />

developmentneeds.<br />

Thebusinessaimstocreatea<br />

‘family’atmosphere,havingan<br />

‘opendoor’policysoeveryone<br />

feelscomfortablediscussing<br />

theirideas,concernsor<br />

suggestions.Italsoorganises<br />

socialactivitiesandprovides<br />

welfarefacilitiesonsite.<br />

Runners-up<br />

Thankyoutoourrunners-up:<br />

➤ ClovellySoapCompany<br />

➤ SouthMoltonScaffolding<br />

➤ TerraceTapas&WineBar<br />

servicealongsideUKpostal<br />

deliveryandfreedeliveryto<br />

neighbouringtowns.<br />

EverythingWestwardhas<br />

alsoraisedmorethan£4,000<br />

forNorthDevonHospicefrom<br />

theproceedsoffacemasksales.<br />

OwnerMargaretWarrener’s<br />

commentssumupEverything<br />

Westward’swinningapproach:<br />

“Weloverunningandowning<br />

EverythingWestwardandare<br />

sohappythecommunityand<br />

ourcustomershavesupported<br />

usfantasticallyduringa<br />

difficultyear.”<br />

Runners-up<br />

Thankyoutoourrunners-up:<br />

➤ FootCandy<br />

➤ HomeSweetHome<br />

➤ Sew@Home<br />

@businessactionm | <strong>Midsummer</strong> <strong>2021</strong> | business action 19

■ smart-manufacturing.co.uk<br />

Smart Manufacturingwas<br />

foundedin1986andnow<br />

operatesa1,200square-metre<br />

factoryinBideford,equipped<br />

withthelatesttechnology.It<br />

hasrecentlyextendedits<br />

factorybyafurther400square<br />

metresdedicatedtoa‘clean’<br />

assemblyareatoincrease<br />

productivityandraisequality<br />

evenfurther.<br />

Judgeswereimpressedwith<br />

thehighlevelofsupportSmart<br />

Manufacturingprovidestoits<br />

clients.Itisoneofonlyafew<br />

localbusinessesabletooffer<br />

24/7365days-a-yearsupport,<br />

withengineersreadytobe<br />

■ theilab.co.uk<br />

The ilabwasestablishedin<br />

2011,wheniPhoneswere<br />

hittingthemainstreamand<br />

iPadshadjustbeenlaunched.<br />

PaulSelveyfromBraunton<br />

andbusinesspartnerRory<br />

Wigginfelttherewasabig<br />

opportunityonBarnstaple<br />

HighStreetforaconsumer<br />

electronicsoutletfocussedon<br />

repairsandaccessoriesforthis<br />

emergingmarket.<br />

10yearson,theilabhas<br />

repairedmorethan50,000<br />

mobiledevicesandnow<br />

comprisesaclose-knitteamof<br />

seven,severalofwhomhave<br />

beenwiththebusinessfrom<br />

thestart.Theilabclaimsits<br />

team’spassionanddedication<br />

arealargepartofthereason<br />

deployedallovertheUKto<br />

assistclients.Itcommitsto<br />

nevercompromisingonquality<br />

whilemaintainingitshigh<br />

serviceandproductstandards.<br />

SmartManufacturingisthe<br />

onlylocalcompanyheavily<br />

investingintraining,<br />

equipmentandR&Dwhile<br />

workingwithexpertsfromthe<br />

UniversityofExetertooptimise<br />

theproductionofequipment<br />

usedtocreatethenewOxford-<br />

AstraZenecavaccine.Itisalso<br />

investingindevelopingATEX<br />

productstocreatesafer<br />

whythebusinesscontinuesto<br />

succeedandthiscertainly<br />

resonatedwithourjudges.<br />

Theilabteamaimstogive<br />

eachconsumerapersonal<br />

serviceandtobuildarapport<br />

withcustomers.Theyalways<br />

takethetimetohelp,even<br />

whenthereisn’tasale<br />

involved,becausetheir<br />

reputationisimportantand<br />

setsthemapartfromtherest.<br />

Itisnotuncommonforstaffto<br />

spendhalfanhourtalkingtoa<br />

customer,answeringtheir<br />

questionsandgivingadvice.<br />

Customerserviceisabove<br />

allelsethemostimportant<br />

AWARDS<br />

WINNER<br />

Smart Manufacturing<br />

<strong>Business</strong>-to-<strong>Business</strong> Excellence<br />

WINNER<br />

The ilab<br />

workingenvironments.<br />

Overthepastfiveyears,<br />

SmartManufacturinghas<br />

investedmorethan£1million<br />

todevelopitscapabilities,<br />

whichithopeswillenableitto<br />

provideevenmoreemployment<br />

inNorthDevon.<br />

SmartManufacturing<br />

supportsmanybigname<br />

brandswhoseproductsand<br />

servicesareusedeverydayby<br />

millionsofconsumerswho<br />

havenoideaofthesupporting<br />

roleplayedbybusiness-tobusinessprovidersand<br />

Consumer Service Excellence<br />

factorfortheteamandhas<br />

beeningrainedinthevery<br />

foundationoftheilab.Some<br />

holidaymakersevenmakea<br />

specialtriptoBarnstapleto<br />

stopbyandsayhello,with<br />

manycommentingthatthey<br />

“justdon’thaveanythinglike<br />

this”wheretheylive.<br />

Severalyearsago,theilab<br />

launcheditsWeCometoYou<br />

servicetoprovideamobile<br />

repairservice.Teammembers<br />

traveltocustomers’homes,<br />

placesofworkorhotelsto<br />

carryouttheirrepaironsite.<br />

Overthepastyear,theyhave<br />

collectedbrokendevicesfrom<br />

manufacturers.Clientsit<br />

supportsincludeAccord,Arla,<br />

Bellway,Forthglade,Ginsters,<br />

Heinz,RedrowandWrigley.<br />

Withmanyoperatinginthe<br />

supplychainforfoodand<br />

pharmaceuticalsupplies,Smart<br />

Manufacturingprovides<br />

constantout-of-hourscontact<br />

asclientscannotafford<br />

productiondowntimeand<br />

requireaswiftresponsewhen<br />

issuesarise.Itisthiswinning<br />

commitmenttosupporting<br />

clientbusinessesthatmade<br />

SmartManufacturingstandout<br />

forourjudges.<br />

Runners-up<br />

Thankyoutoourrunners-up:<br />

➤ CooperGolding<br />

➤ GiffordsChartered<br />

Accountants<br />

➤ SavonaFoodservice<br />

customers’homesand<br />

repairedinstore,aswellas<br />

helpingmanykeyworkers,<br />

oftenatveryshortnoticeor<br />

afterhours.<br />

InresponsetoCovid,the<br />

ilabhasalsocollected<br />

unwantedorbrokentablets<br />

andlaptopswhichithasfixed<br />

andrefurbishedforfreebefore<br />

donatingthemtoschools.<br />

Currently,devicesworthmore<br />

than£5,000havebeendonated<br />

to15differentlocalschoolsto<br />

provideessentialtechnology<br />

forlocalchildren.<br />

Forthesereasons,our<br />

judgesthoughttheilaba<br />

worthywinner.<br />

Runners-up<br />

Thankyoutoourrunners-up:<br />

➤ BabySensoryNorthDevon<br />

➤ DevonPodiatry<br />

➤ TorrsParkDentalPractice<br />

20 business action | <strong>Midsummer</strong> <strong>2021</strong> | business-action.co.uk

■ smart-manufacturing.co.uk<br />

Sciencedipityhasbeen<br />

inspiringyoungstersinscience<br />

since2014throughworkshops<br />

forschoolsandgroups,<br />

communityandcorporate<br />

events,andscienceclubsfor<br />

home-educationcommunities.<br />

Sciencedipityisledby<br />

qualifiedscientistandteacher<br />

RuthMacLaren,supportedby<br />

asmallteamofstaff.<br />

Whenlockdownstarted,<br />

RuthcreatedStay-in-Science<br />

onlineclubsdeliveredover<br />

■ Facebook@22TheCoffeeCabin<br />

The Coffee Cabin, Appledore<br />

openedinMarch2014withthe<br />

aimofofferingfriendlyservice<br />

withgreatcoffee.<br />

Itmakes99%ofitsfoodin<br />

house,includingsweetand<br />

savouryscones,awide<br />

selectionofcakes,cookies,<br />

shortbread,soups,stews,<br />

chowders,curriesandmore.It<br />

AWARDS<br />

WINNER<br />

Sciencedipity<br />

Digital & Online Achievement<br />

sponsored by<br />

Integraiscommittedtoprovidingtheverybestcommunication,<br />

internetandITsupportforbusinessesfromitsofficesinNorth<br />

DevonandEssex,includingmanagedITsupportandhosted<br />

telecomsviaourownVoIPsystem.<br />

Since2010,we’vebuiltareputationforpersonal,friendlyand<br />

professionalservicethatdoesn’tcosttheearthandhaveworked<br />

withawiderangeofbusinesses,puttingtherighttoolsandsupport<br />

inplacetohelpthemgrow.<br />

Withover50years’combinedexperienceinourexpertteam–<br />

andapromisetoalwaystreatyouasanindividual–youcanbe<br />

surethattheadvicewegiveistherightadviceforyourbusiness.<br />

■ Visitintegra.im<br />

WINNER<br />

The Coffee Cabin<br />

Excellence in Hospitality & Tourism<br />

hasbuiltareputationforits<br />

crabsandwiches.<br />

TheCoffeeCabinuseslocal<br />

produce,including:sausages<br />

bacon,gammon,beef,chicken<br />

andporkfromFHeards,<br />

WestwardHo!;fishandcrab<br />

fromthewetfishshop,<br />

Appledore;andbreadfrom<br />

CountryCottageBakery,<br />

Bideford.<br />

Ourjudgeswereimpressed<br />

bytheattentiontheCoffee<br />

Cabinpaystoitscustomers’<br />

requirements.Itisabletocater<br />

foranydietaryrequirementsas<br />

itmakeseverythinginhouse.<br />

Thisattractslotsofreturning<br />

customerswithallergieswho<br />

trustittopreparetheirfoodas<br />

theyneedit.<br />

Outsideoflockdown,the<br />

CoffeeCabinhasafunand<br />

friendlyatmospherewith<br />

seatingclosetogethersothat<br />

customerscanchatandmake<br />

newfriends.Duringlockdown,<br />

thecaféhasoperatedasa<br />

Zoomandbackedupby<br />

speciallydesignedresource<br />

kitsdeliveredtofamilies’<br />

homes.Clubsarecertificated,<br />

sochildrencanworktowards<br />

theBritishScience<br />

Association’sAwardand<br />

privateFacebookgroups<br />

supportfamiliesastheywork<br />

towardstheaward.<br />

Ruthhasalsocreatedfree<br />

scienceworkshops,opento<br />

anyoneintheUK,andis<br />

runningmorespecialised<br />

scienceclassestoshareher<br />

knowledgeandpassionfor<br />

microscopy.<br />

Theseactivitieshave<br />

doubledthenumberof<br />

childrenSciencedipityengages<br />

withsincelockdownbegan.<br />

Runners-up<br />

Thankyoutoourrunners-up:<br />

➤ AleafiaWellnessCentre<br />

➤ SavonaFoodservice<br />

➤ TopMeadowFarm<br />

takeaway,evenwhen<br />

restrictionsloosened,asit<br />

believescustomers’safetyis<br />

moreimportant,butnormally<br />

itlikestogettoknow<br />

customers’favouritesandwill<br />

oftenbepreparedtoservethese<br />

evenbeforetheyhavesatdown.<br />

Itshighstandardofservice<br />

isveryimportanttotheCoffee<br />

Cabinandhasledittowinning<br />

manyawards,includingsix<br />

TasteoftheWestGoldAwards.<br />

Also,lastyearitprovidedfree<br />

mealsforlocalchildrenduring<br />

schoolholidays.<br />

Runners-up<br />

Thankyoutoourrunners-up:<br />

➤ TheEarlsdale<br />

➤ HeleCornmill&TeaRoom<br />

➤ StVincent’sGuestHouse<br />

@businessactionm | <strong>Midsummer</strong> <strong>2021</strong> | business action 21

■ moretonhousedevon.com<br />

Moreton HouseisaGradeII<br />

listedformercountryhousethat<br />

HarveyandHelenPhillipshave<br />

workedonrestoringasa<br />

weddingandeventsvenueand<br />

visitoraccommodationsince<br />

2015.Whentheyassumed<br />

ownership,thebuildingsuffered<br />

fromdampproblems,roof<br />

leaks,dryrot,wetrot,<br />

woodworm,death-watchbeetle<br />

andaninternaltemperatureof<br />

just4°C.Italsofeltlikean<br />

institutionafterhavingbeen<br />

usedaspartofGrenvilleCollege<br />

Schoolfromthe1950sto2009.<br />

TherestorationofMoreton<br />

Houseimpressedourjudges<br />

becauseitisamajorproject<br />

thatreturnsalocallandmark<br />

withasignificantheritageto<br />

usebythepublic,ithas<br />

employedtheskillsand<br />

expertiseofawidevarietyof<br />

localtradespeopleanditisa<br />

■ topmeadowfarm.co.uk<br />

Top Meadow Farmisactively<br />

regeneratingBarnstapleafter<br />

openingthefirstbutchers<br />

shopinButchersRowfor<br />

manyyearsinJune2020.<br />

Notputoffbythe<br />

dominanceofsupermarkets,<br />

TopMeadowFarmtookon<br />

thischallengebycreatingan<br />

interiorwithahighly<br />

impressivemoderndesignand<br />

managingthespaceinitsunit<br />

effectively. Italsocreateda<br />

furtheroff-sitecuttingunit,<br />

launcheditsonlineshopwith<br />

‘clickandcollect’salesin<br />

March2020andmarketedthe<br />

businessprofessionally.<br />

Ourjudgeswereimpressed<br />

athowTopMeadowFarm<br />

combinesalltheelementsofa<br />

traditionalbutcher’sshopwith<br />

themodernfacilitiesof<br />

internetsellinganddelivery,as<br />

AWARDS<br />

WINNER<br />

Moreton House<br />

Excellence in Construction<br />

sponsored by<br />

Weareoneoftheleadingindependentbuildersmerchantsinthe<br />

SouthWestoperatingoutof20locationsacrossDevon,Cornwall<br />

andSomerset.Atourbranchesyou’llfindawidearrayofhigh<br />

qualityproductsinstock,includinglandscaping,plumbingand<br />

heating,heavysideandlightside,decorating,andgeneral<br />

buildingmaterials,aswellasdedicatedkitchen,bathroomand<br />

bedroomshowroomsinmanylocations.<br />

Ourbranchteamsarehighlyknowledgeableandareonhand<br />

tooffernecessarytechnicalassistance,recommendproducts<br />

fromourextensivestock,andassistwithanyprojectsyou’re<br />

undertaking.Whetherit’sourknowledgeableandreliablestaff,<br />

orourgreatrangeofproducts,weaimtogothatextramile<br />

whetheryou’rebuilding,maintaining,renovatingorrepairing.<br />

We’redelightedtobeinvolvedinrecognisingalocalheroin<br />

theconstructionindustry,asectorveryrelevanttoourbusiness.<br />

■ Visitrgbltd.co.uk<br />

personalprojectundertakenby<br />

afamilycommittedtocreating<br />

averyhighqualityvenue.<br />

Withmorethan100rooms,<br />

some3,600squaremetresof<br />

WINNER<br />

Top Meadow Farm<br />

Outstanding New <strong>Business</strong><br />

wellaspromotinghighquality<br />

NorthDevonproducetoboth<br />

localandnationalconsumers.<br />

FounderRayAuvrayisa<br />

localfarmerwithapassionfor<br />

organicfarmingandTop<br />

Meadowisverymuchafamily<br />

business,withsevenfamily<br />

workersandfull-time<br />

employees,includingtwo<br />

butchers,runningtheshop.<br />

TheTopMeadowbrandcomes<br />

fromthenameofafieldon<br />

StoneFarm,oneofthefamily’s<br />

homefarms.Meatissupplied<br />

fromitsownfarmsaswellas<br />

fromotherlocalfarms.Top<br />

Meadowplacesastrong<br />

emphasisonhighanimal<br />

welfarestandardsandlooksto<br />

floorspaceandmorethan120<br />

windows,HarveyandHelen<br />

areapproximatelyhalf-wayand<br />

sixyearsintotheproject,<br />

havinggivenuptheirprevious<br />

partnerwithfarmerswho<br />

farmsustainablyand,where<br />

possible,organicproducers.It<br />

alsosuppliesexcellentproduce<br />

fromotherNorthDevon<br />

farmers,growersand<br />

horticulturalists.<br />

Thebusinesswasstarted<br />

withthebeliefthatallmeat<br />

consumersshouldhaveaccess<br />

tohighquality,highwelfare,<br />

organicandlocalmeat.Top<br />

Meadow’sbutchersarealways<br />

talkingandlisteningto<br />

customersandoftenacton<br />

theirideasandsuggestions.<br />

Theyalsoofferadviceonhow<br />

tocookandtreatmeat.<br />

Openingduringlockdown<br />

presentedextrachallengesfor<br />

careers.Workingwithlocal<br />

buildingcontractors,theyhave<br />

projectmanagedandinterior<br />

designedtheworkthemselves,<br />

includingpaperwork,budgets,<br />

healthandsafety,planning,<br />

procurementandregulatory<br />

aspectsinadditiontohands-on<br />

craftandDIYtasks.<br />

Restorationworkincludes<br />

re-renderingmuchofthe<br />

exterior;replasteringlotsofthe<br />

interiorwithtraditionallime<br />

materials;restoring,painting<br />

anddecorating50rooms;and<br />

systematicallytakingapart,<br />

repairingandcarefully<br />

restoringeverythingfrom<br />

chimneypotstocellarsteps.<br />

Thishasdevelopedanalmost<br />

encyclopaedicknowledgeof<br />

traditionalbuildingmethods<br />

andmaterials,paintsand<br />

cleaningtechniques.<br />

Withlockdownslimiting<br />

opening,MoretonHouse<br />

enjoyedgreatsuccesswithits<br />

holidayletsin2020,achieving<br />

70%occupancy,andhopesto<br />

buildonthisasthehospitality<br />

sectoropensupagain.Itsfirst<br />

weddingreceptionisplanned<br />

forAutumn<strong>2021</strong>.<br />

Runners-up<br />

Thankyoutoourrunners-up:<br />

➤ TheGasmanandSon<br />

➤ SouthMoltonScaffolding<br />

TopMeadowasfootfallinthe<br />

towncentrewasseverely<br />

reduced.Mostofitsmarketing<br />

wasdirectedthroughsocial<br />

media,specificallyFacebook<br />

andInstagram.Ithasnow<br />

establishedavibrantonline<br />

communityandalready<br />

reachesanaudienceofsome<br />

1,000followersthroughits<br />

socialmediachannels.<br />

WhileTopMeadowis<br />

developingitsdeliveryservice<br />

acrossthemainlandUK,its<br />

maincustomersarequality<br />

meatconsumersinNorth<br />

Devon,whichdemonstrates<br />

howitisachievingitsaimof<br />

offeringlocalresidentsmeat<br />

thatliterallygrowsinthefields<br />

surroundingtheirhomes.<br />

Runners-up<br />

Thankyoutoourrunners-up:<br />

➤ FootCandy<br />

➤ HomeSweetHome<br />

➤ MoretonHouse<br />

22 business action | <strong>Midsummer</strong> <strong>2021</strong> | business-action.co.uk

■ terracetapasbar.co.uk<br />

Kayne Harveyissecondchef<br />

inthebusykitchenofthe<br />

TerraceTapas&WineBar,<br />

Ilfracombe.Hepreparesfood<br />

freshlyeveryday,cooksto<br />

orderunderpressureand<br />

supervisesjuniorstaff.Heisa<br />

bigpartoftheteam,regularly<br />

contributingideasand<br />

contributesactivelytothe<br />

successofthebusiness.<br />

Kaynewasaveryhardworkingkitchenporterwhen<br />

presentownersDawnMullen<br />

andCliveChilcottacquired<br />

thebusinessin2016.He<br />

startedafull-timecourseat<br />

college,butsimplywasn’t<br />

enjoyingit.Whileworkingfor<br />

thebusinessintheevenings<br />

andatweekends,hestarted<br />

learningmoreaboutthe<br />

kitchenandaskedifhecould<br />

becomeanapprenticechefat<br />

AWARDS<br />

WINNER<br />

Kayne Harvey<br />

at Terrace Tapas & Wine Bar<br />

Highest Achieving Learner<br />

sponsored by<br />

AtlasPackagingistheUK’sleadingindependentcardboardbox<br />

company.Ourmainaimistoprovideourcustomerswiththebest<br />

bespokecorrugatedpackagingandtodothiswehaveour<br />

owndesignandproductionservice.Ateverystepoftheprocessit’s<br />

conductedaccuratelywhilstkeepingourpriceshighlycompetitive.<br />

Weunderstandthatlongwaitingtimes,costsandpoorquality<br />

canharmtheimpressionofyourbusinesses.ButhereatAtlas<br />

Packagingwehavetheadvantageofhousingbothdesign<br />

andmanufacturingfacilitiesonsitewhichallowsustofasttrack<br />

theprocessofmakingyourcorrugatedpackaging.<br />

Wekeepourpricesfairandcompetitivetoensurethatthe<br />

highestqualitystandardsaremaintainedthroughouttheprocess.<br />

Andwithconstantreinvestmentandconsultationweareableto<br />

offerstateoftheartprintingandmanufacturingservicesto<br />

maintainqualityatitsverybesteverystepoftheway.<br />

■ Visitatlaspackaging.co.uk<br />

therestaurant.InDecember<br />

2017,hejoinedfull-timeand<br />

enrolledasaworkplace<br />

apprenticeontheL2Commis<br />

Chefqualification.<br />

Duetoissueswiththe<br />

trainingprovider,his<br />

qualificationtooktwiceas<br />

longasnormal,yetKayne<br />

studiouslycompletedhislog<br />

book,wroteuprecipesand<br />

workdiaries,constantlycame<br />

toworkearlyandspenthours<br />

discussingcookeryandcourse<br />

work.Dawnsaysthey“stand<br />

inaweofKayne’smotivation,<br />

persistenceanddetermination”<br />

whenmostyoungpeople<br />

wouldhavegivenup.<br />

Duringthistime,Kayne<br />

alsoachievedCIEHFood<br />

Safety;L2HACCP;L2<br />

Allergens;WorldHost2020<br />

KeepingCustomersSafe<br />

duringCovidandFirstAidat<br />

Workqualifications.<br />

Runners-up<br />

Thankyoutoourrunners-up:<br />

➤ EllieCourt<br />

ofSavonaFoodservice<br />

➤ JamesTimms<br />

ofHarveyPrecisionTools<br />

E s t . 1 9 8 3<br />

Sustainable Corrugated Cardboard<br />

Packaging with the environment at heart.<br />

Packaging<br />

Solutions for<br />

our Planet.<br />

Also passionate about our Community and<br />

supporting our Charity of the Year <strong>2021</strong>.<br />

Roundswell <strong>Business</strong> Park,<br />

Barnstaple, Devon, EX313TT.<br />

+44(0)1271<br />

344 055<br />

sales@atlaspackaging.co.uk<br />

www.atlaspackaging.co.uk<br />

@businessactionm | <strong>Midsummer</strong> <strong>2021</strong> | business action 23

■ lambland.co.uk<br />

Lamblandwasestablishedin<br />

1961asasmallseasonalretail<br />

shopintheharbourareaof<br />

Ilfracombesellingleather<br />

wallets,pursesandhandbags.<br />

Asthebusinessdeveloped,it<br />

recognisedtheneedtooffera<br />

mailorderserviceandonline<br />

storetoregularcustomers.This<br />

grewquicklyandtoday<br />

Lamblandisathirdgeneration<br />

family-runglobalonline<br />

businesswithitsheadquarters<br />

onMullacott<strong>Business</strong>Estate.<br />

NowLamblandhas<br />

expandeditsrangetoinclude<br />

sheepskinfootwear,sheepskin<br />

rugsandawidevarietyof<br />

gents’,women’s,children’sand<br />

babies’sheepskinproducts.It<br />

alsooffersacomprehensive<br />

selectionoftopquality<br />

■ holein1lynmouth.co.uk<br />

■ Facebook@TwoScoopsTricycle<br />

■ theoldbanklynton.co.uk<br />

Liam Drewisa20-year-old<br />

serialentrepreneurwhohas<br />

nowstartedthreebusinesses.<br />

AfterstudyingatPilton<br />

CommunityCollege,he<br />

movedtoYeoviltostudyLaw<br />

andcompletedhiscriminal<br />

litigationqualificationthere,<br />

butdecidedthatuniversity<br />

wasnotforhim.Hehada<br />

longstandingambitiontorun<br />

hisownbusinessandin<br />

November2018tookthe<br />

opportunitytobidforandwin<br />

thetendertooperatethegolf<br />

courseonLynmouth’s<br />

AWARDS<br />

WINNER<br />

Lambland<br />

International Trade<br />

sponsored by<br />

FoundedbymanagingdirectorLindaMiddleton-Jones,<br />

InternationalTradeMattersLtdprovidesindependenttailored<br />

supporttoSMEsandmicrobusinesses.<br />

Levelsofengagementcanincludeatelephone-basedExport<br />

Responsesupportservice,helpandadvicewithexport<br />

documentationandaccreditations,orafully-embeddedExport<br />

Managertooperateortrainyourexportdepartment.<br />

■ Visitinternationaltradematters.com<br />

cowhides,goatskinsand<br />

sheepskinrugs,includingrare<br />

breedsheepskins,reindeer<br />

hidesandrugsforpets.<br />

Lamblandworksvery<br />

closelywithallitssuppliers,<br />

whousethefinestsheepskin<br />

andwool,ensuringproducts<br />

areofthehighestqualityandas<br />

ethicallysourcedaspossible.<br />

WINNER<br />

Liam Drew<br />

Young Entrepreneur<br />

seafront.Liamhasbeen<br />

runningHolein1Lynmouth<br />

sinceApril2019,alongwith<br />

hisTwoScoopsTricycleice<br />

creambusiness.<br />

Liamsayshewentagainst<br />

theadviceofmanytopursuea<br />

careerinLaw:“Ikeptthe<br />

couragetofollowmygut<br />

feeling.Priortoopening<br />

Holein1,I’dalwaysworkedfor<br />

somebodyelse.Ienjoyedit<br />

andI’velearntmostofwhatI<br />

knowtodayfromthepeople<br />

thatwereaboveme.<br />

“Seeingwhatpotential<br />

couldbemadeinthetourism<br />

industryinLynmouthwasthe<br />

maindrivingforce.Being<br />

young,IfeltIhadnewand<br />

differentideastomaybe<br />

somebodythat’sbeeninthe<br />

business20or30years.Isaw<br />

Lamblandisproudtobe<br />

Britishandispassionateabout<br />

thecraftofhandmade<br />

products.Themajorityofits<br />

footwearandsheepskinisnow<br />

BritishorEuropeanandalways<br />

aby-productofthefarming<br />

industry.Itpromotesaspecific<br />

BritishMadecollectionwithall<br />

productsbearingthe‘Madein<br />

thingsthatmaybetheydidn’t.<br />

“Twoyearsdowntheline,I<br />

haven’tlookedback.”<br />

Liam’sbiggestchallengewas<br />

createdbylockdowns,which<br />

shortenedhisseason.When<br />

abletoreopen,hesawthat<br />

footfallhadincreased<br />

massivelyandcreated‘The<br />

LatenightPutt’totake<br />

advantageofit.<br />

Puttinghisincredible<br />

energytouseinthemost<br />

recentlockdown,heusedthe<br />

timetocreateathirdbusiness,<br />

theOldBankcaféand<br />

restaurantinLynton.<br />

“Mybiggestsuccesshas<br />

comemostrecently.Aftertwo<br />

yearsofhardworkand<br />

determination,I’vebeenable<br />

totakeontheleaseofan<br />

existingcafe.<br />

Britain’logo.<br />

Thecompanystarted<br />

exportingwhenitsawaniche<br />

intheoverseasmarketwitha<br />

demandforBritish-made<br />

products.Lookingathowit<br />

couldflytheBritishflag<br />

overseasandpromoteBritishmadefootwearandbespoke<br />

sheepskinitems,itstarted<br />

sellingviathirdparty<br />

marketplacessuchasEbayand<br />

Etsyaswellasonitsownweb<br />

site.TheUSAwasthemain<br />

target,althoughnowitshipsall<br />

overtheworld.Toachievethis<br />

ithadtointroducenew<br />

shippingcourierswith<br />

automatedparceltracking<br />

softwareandtopriceitemssoit<br />

couldabsorboverseastaxcosts.<br />

Lambland’sbiggestmarkets<br />

arenowFrance,Germany,the<br />

USAandAustralia.Ithasalso<br />

establishedrelationshipsin<br />

NewZealandandNorthern<br />

Irelandandhasstockistsin<br />

thesecountries.<br />

Runners-up<br />

Thankyoutoourrunners-up:<br />

➤ TheClovellySoapCompany<br />

➤ PeakOnline<br />

➤ ThreadLOXX<br />

“Again,notbeingonetosit<br />

around,I’vespentthewholeof<br />

Lockdown3refurbishingit<br />

andgettingitreadyforthe<br />

Mayopening.”<br />

Liamisalwayslookingfor<br />

newwaystostandouton<br />

socialmediaandhasalsobeen<br />

usingdowntimeduringthe<br />

recentlockdowntodevelophis<br />

brand,asheseesthisasreally<br />

importantinbeingableto<br />

standoutfromthecrowd.Asa<br />

result,hehasmadesurethat<br />

hemaintainsaconsistentlook<br />

acrossallhissocialmedia<br />

activitiesandhasinvestedin<br />

brandedcoffeecupsto<br />

reinforcehisbrandacross<br />

everythinghedoes.<br />

OurjudgesfeltthatLiamis<br />

aremarkableexampleofwhat<br />

ispossibleforyoungpeopleto<br />

achievebystartingtheirown<br />

businessinNorthDevon.<br />

Runners-up<br />

Thankyoutoourrunners-up:<br />

➤ EmilyBaglow&Whitney<br />

Stoneman<br />

➤ StaceyIbbotson<br />

24 business action | <strong>Midsummer</strong> <strong>2021</strong> | business-action.co.uk

■ dymondengineering.co.uk<br />

Dymond Engineeringhas<br />

builtareputationasaleading<br />

metalworksupplierin<br />

shopfittingsandretaildisplay<br />

equipmentsince1981andit<br />

hasworkedwithmajorhigh<br />

streetbrands.<br />

Asamanufacturerofhighqualitybespokemetalwork,<br />

Dymondprovidesaresponsive<br />

sheetandtubemetal<br />

fabricationservice,offering<br />

designandvalue-engineering<br />

withasolutions-focused<br />

approach,alongwithits<br />

specialistexpertisein<br />

shopfittingsanddisplay<br />

equipment.Itmanufactures<br />

sub-contractmetalworkfor<br />

leadingfit-outcompanies,<br />

joinerycompaniesand<br />

manufacturersaswellas<br />

workingdirectlywith<br />

independentretailers.<br />

Whiletherapidgrowthof<br />

onlineshoppingandrecent<br />

lockdownsarehavinga<br />

massiveimpactontheretail<br />

industry,Dymond’scurrent<br />

ownerssince2010havebeen<br />

workingforsometimeto<br />

diversifyintootherproducts<br />

andmarkets.<br />

■ FacebookKye’sOdd-jobs<br />

Kye’s Odd-Jobswasstartedby<br />

14-year-oldKyeWoodsin<br />

Barnstaplein2020.<br />

Kye’sbusinessfirstcaught<br />

oureyeonFacebookwherewe<br />

AWARDS<br />

WINNER<br />

Dymond Engineering<br />

Made in North Devon<br />

sponsored by<br />

TheSignMakermanufactureshighqualitysignsandmemorialsto<br />

suitallbudgets,offeringahugechoiceinmaterials,fontsand<br />

images.Italsoprovidesamassiverangeofstandardsafetysigns,<br />

postersandequipment.<br />

Wemakesomanydifferentsignsjustthewayyouwantthem–<br />

housesigns,homesignsandnameplates,doornumbers,memorial<br />

plaques,businesssignsandwheelcovers.Ifyouneedadvicewith<br />

anyofthesigns,plaques,businesssignage,memorialsorgiftsdo<br />

callus01769561355.<br />

OurmainworkshopsarebasedinNorthDevon,butwesendour<br />

signsallovertheworld.Weknowweareluckytobesituatedinthe<br />

countryandourwebsiteshowshowwecareforourcountryside.<br />

Visitourwebsitetoseethehugevarietyofsignageweoffer.You<br />

canplaceordersbyphone,emailorviaouronlineshop.<br />

■ Visitsign-maker.net<br />

Theseincludeitscustommadehandsanitiserstandsfor<br />

childrenandadultsforusein<br />

schoolsandbusinesses;its<br />

RockandRollbedframesfor<br />

campervanconversions,<br />

whichenabletherearcarseats<br />

inacampervantoeasily<br />

WINNER<br />

Kye Woods<br />

Junior Entrepreneur<br />

wereimpressedbyhisspiritof<br />

enterpriseinsettingupa<br />

businesscompletingoddjobs<br />

forlocalresidents.Kye<br />

convertintoacomfortablebed<br />

frame;andtheTX3Total<br />

TrainingTower,ahome<br />

trainingrackconceivedduring<br />

lockdownsbyJackEyers,aGB<br />

Paracanoeathlete,whowas<br />

disappointedwiththequality<br />

ofaffordablehomepower<br />

demonstratedthisagainby<br />

entering ourbusinessawards.<br />

Itisforthisreasonthatwe<br />

feelKyedeservesrecognitionas<br />

towerspreviouslyavailable.<br />

DymonddevelopedtheTX3<br />

withJackandithasnowbeen<br />

chosenbyTeamGBtobe<br />

installedintheGBOlympic<br />

andParalympictraining<br />

villageatthisyear’sTokyo<br />

OlympicGames.<br />

ThishasenabledDymond<br />

toenternewmarketsandit<br />

nowmanufacturesproducts<br />

forlibraries,schools,offices<br />

andfoodpreparationfacilities<br />

aswellasthehigh-quality<br />

homefurnishingsmarket.<br />

Ourjudgesweredeeply<br />

impressedwithDymond’s<br />

highqualityengineering,<br />

innovationanditsdedication<br />

totheregenerationofBritish<br />

manufacturing.Thecompany<br />

proudlypromotesthevital<br />

‘MadeinBritain’messageand<br />

issupportingcustomerstoreshoremoreoftheirproduction<br />

backtotheUK,asforeign<br />

manufactureceasestobeas<br />

cheapasitwasandhome<br />

manufactureroftenprovides<br />

superiorquality,faster<br />

deliveryandgreatercontrol.<br />

Runners-up<br />

Thankyoutoourrunners-up:<br />

➤ dizzydaze<br />

➤ MoatHouse<br />

➤ ThreadLOXX<br />

agenuineentrepreneurwho<br />

hastakentheinitiativetostart<br />

abusinessatanagewhenmany<br />

young peoplehavenoteven<br />

startedtothinkaboutcareers<br />

orbusiness.<br />

WehavecreatedtheJunior<br />

Entrepreneurawardto<br />

celebrateKye’sachievementand<br />

wethinkhehasasuccessful<br />

futureaheadofhim,whatever<br />

hechoosestodo.<br />

@businessactionm | <strong>Midsummer</strong> <strong>2021</strong> | business action 25

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