Business Action | Midsummer 2021
Midsummer 2021 issue of the independent North Devon-based business magazine covering news on business and enterprise in the area. This issue announces the winners of the Business Action North Devon Business Awards 2021 plus features on a number of new business and details of the upcoming BBxpo business-to-business exhibition and our Business Activists answering your business questions. And there's news of businesses of every size and sector from the communities across North Devon.
Midsummer 2021 issue of the independent North Devon-based business magazine covering news on business and enterprise in the area. This issue announces the winners of the Business Action North Devon Business Awards 2021 plus features on a number of new business and details of the upcoming BBxpo business-to-business exhibition and our Business Activists answering your business questions. And there's news of businesses of every size and sector from the communities across North Devon.
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usiness
ACTION
north enterprise
devon
growth
innovation
news & views
business-action.co.uk | Midsummer 2021 | @businessactionm
CONTENTS WELCOME
business
ACTION
SUPPORT. LOCAL. WINNERS.
Let’s celebrate!Thisissuewe
announcethewinnersofour
BusinessActionNorthDevon
BusinessAwards2021.
It’shardtobelievethatsix
monthshavepassedsincewe
openedforentries.Somuch
hashappenedinthattimeand
muchofitverydifferentto
whatweareusedto.
Wearedelightedwiththe
responsetotheawards–with
103entries–andlookforward
tomeetingallthisyear’sandlast
year’swinnerswhenwecan
finallyholdanevent.
Wewillbeholdingthe
awardsagainin2022.Fingers
crossedthatwecandoitthe
waywealwaysplannedwitha
ADVERTISING
Alan Williams
Advertising, Distribution &
Publisher
t: 07970 671192
e: alan@business-action.co.uk
liveeventatwhichweannounce
allthewinnersface-to-face.
Thirdtimelucky?
Winnersonpages15to25.
EDITORIAL
Robert Zarywacz
Editor, Designer & Publisher
t: 07971 176044
e: robertz@business-action.co.uk
@robertz
Bbxpo returns
Wearestickingournecksout
toannouncethereturnof
NorthDevon’sbiggest
business-to-business
exhibition,BBxpo,onThursday
28OctoberinBideford.
We’replanningourthird
event,havingtomiss2020,
awarethat,shouldrestrictions
require,wemightneedto
cancel.It’sariskwe’reprepared
totakebecausewecannotput
lifeonholdforeveranditis
vitalthatlifereturnstonormal
assoonaspossible.
Eventdetailsonpage13.
Local business news
Onceagain,we’rethrilledbyall
yourlocalbusinessstories
aboutyourachievements.
Inourview,everybusiness
isawinner.
Web site | business-action.co.uk
Online version | business-action.uk
Vol 3 Issue 3 – Midsummer 2021 – distribution 2,000
Welcome................................................................................................................. ii
Holsworthy lawyer is practitioner of the year........................................ 1
Care home wins Devon award....................................................................... 1
Packaging firm creates charity window display................................... 1
New accountancy practice attracting small businesses.................. 2
Combe Martin: Village bakery puts bread on the table..................... 2
Diamond cut to make wheels shine............................................................ 3
Offsetting carbon with trees.......................................................................... 3
New stylist at Northam hair salon............................................................... 4
Sportswear firm extends deal....................................................................... 4
Business directory – find products and services................................ 5
Ilfracombe: Wholefoods store keeps customers happy.................... 6
Sharing love of Exmoor................................................................................... 6
Ilfracombe: Gallery plants seeds of success......................................... 7
Advertise in Business Action........................................................................ 7
Ilfracombe: Craft shop ships worldwide.................................................. 8
Barnstaple: Councillor opens new restaurant....................................... 8
Builder’s merchant’s multiple initiatives.................................................. 9
Lynton: It’s all about dough........................................................................... 10
Lynton: Providing the best welcome for dogs....................................... 10
Direct mail goes digital.................................................................................... 11
Business Activists: Your business questions answered ................ 12
BBxpo 2021: Biggest business exhibition returns.............................. 13
Community manager joins new enterprise centre............................... 14
Facilities company wins new maintenance contract.......................... 14
Business Action Awards 2021...................................................................... 15
Business Action Awards 2021: Judges.................................................... 16
Business Action Awards 2021: Business of the Year........................ 17
Business Action Awards 2021: Winners.................................................. 19
© Need it Find it 2021. All information in this magazine is published in good faith.
Any views expressed are not necessarily those of the publisher, Need it Find it.
Readers are strongly recommended to seek advice from an appropriate professional
before taking any action on any topic discussed in the magazine and to check full
terms and conditions of any products or services promoted in advertisements.
ii
business action | Midsummer 2021 | business-action.co.uk
Holsworthy lawyer is
practitioner of the year
Holsworthy property lawyer
LauraVanstoneofCoodes
Solicitorsrecentlywonthe
YoungPractitioneroftheYear
2021attheBritish
ConveyancingAwards.
CoodesSolicitorswasalso
awardedHighlyCommended
forTechnologyTeamofthe
Yearatthenationalonline
awardsevent.
SponsoredbyGroundsure,
theYoungPractitionerofthe
Yearawardrecognisesan
exceptionalindividualunder
30yearsoldwhohasshowna
highlevelofinvolvementand
developmentwithinthesector
orareaofpractice.
LaurajoinedCoodesasaPA
in2018andqualifiedasa
licensedconveyancerin
December2020.Basedinthe
firm’sHolsworthyoffice,she
wasrecentlyappointedheadof
NewBuild,leadingtheteam
thatspecialisesinadvising
buyersofnewbuildproperties.
Packaging firm creates charity window display
Shoppers at Affinity Devon
in Bideford can now donate to
North Devon charity
Chemohero using a
contactless card donation
station. The shopping centre
has loaned an empty retail
unit to the charity and, while
it won’t be opening the store,
it is using the window display.
Barnstaple box maker Atlas
Packaging has created an eyecatching
design incorporating
LauragrewupinNorth
Devonandnowliveswithher
husbandonthefamilydairy
farmnearBideford.
Celebratingherwin,shesays:
“Therewasaverystrong
shortlistsoitisbrillianttowin
thisnationalaward.
“ThethingIenjoymost
aboutmyjobissupportingfirst
timebuyerstogetontothe
propertyladder.”
Partnerandheadof
ResidentialPropertyMaria
Richardadds:“Wearealso
delightedtohavebeenhighly
commendedforTechnology
TeamoftheYear.This
achievementreflectsthe
significantchangeswehave
madetoensurewecontinueto
offerthehighestlevelofservice
duringthepandemic.”
Establishedin1747,Coodes
haseightofficesacrossDevon
andCornwall.
■ Details01409253425or
coodes.co.uk
Young Practitioner of the Year: Laura Vanstone of Coodes Solicitors
NEWS
Trust, respect, dependency: (from left) Jo Burke, registered manager at
Northam Lodge, chats with one of the lodge's residents
Care home wins Devon award
Northam Lodge,partofThe
NorthamCareTrust,haswon
theCareHomeCovidHeroes
AwardforDevon,recently
awardedbytheSouthWest
CareHomesNetworkand
SouthWestAcademicHealth
ScienceNetwork.
Theawardrecognisesthe
careandattentionthelodge’s
130staffhavegiventoits25
residentswhohaveprofound
andmultiplelearningand
physicaldisabilitiesand
complexhealthneeds.
Staffworkedtirelesslyto
implementCovidprotocolsfor
infectioncontroland
introducetechnologyto
improvecommunicationfor
familiesthroughoutthe
pandemic,usingEyeGaze
iPadsandZoomcallsforsocial
interaction.Theyhavealso
developednewactivitieswith
music,lightingandasensory
gardenaswellasaminiature
ponytherapyproject.
JoBurkehasworkedforthe
trustfor30years,startingasa
careworkerandqualifyingas
RegisteredManageratthe
lodgefiveyearsago.
DrLenLofts,chief
executiveofTheNortham
CareTrust,says:“Thetrustisa
wellrunandexpanding
businessandcharityandwe
havegraspedopportunities
duringCovidanddealtwith
thechallenges,butwehavea
setofvaluesandbehaviours
thatformapolicywhichin
turnleadstoorganisational
excellenceforthepeoplewe
support,staff,familiesand
otherstakeholders.”
■ Visitnorthamcaretrust.co.uk
a bespoke holder for a
contactless card reader so that
shoppers can tap their bank
card against the window to
make a donation.
The display also features a
giant-sized version of a
Chemohero box with an
information board about the
charity, large cardboard
versions of the gifts and
hanging displays.
■ Details chemohero.org
@businessactionm | Midsummer 2021 | business action 1
A passion for numbersand
strongachievementsinMaths
atschoolhaveledChrisJohn
tostartanewBarnstaple
accountancyandbookkeeping
service,CMJBookkeeping.
ChrishaslivedinNorth
Devonformorethan25years
andpreviouslyworkedfor
retailandotherbusinesses.
“Ihadalwayswantedto
startmyownbusinessand
afterstudyingAATLevel2
and3atPetroc,Idecidedto
taketheplungeandbeginmy
ownbookkeepingbusiness,”
saysChris.
Small business clients
LaunchedinJanuary2021,
CMJBookkeepingissteadily
acquiringclientsandcurrently
supportsbusinessesacrossa
rangeofsectors,including
cleaning,construction,
independenthighstreetretail,
furniturerestoration,
plumbing,hairdressingand
evena‘YouTuber’.
“I’vebeentradingfor
nearlysixmonthsnowand
NEWS
New accountancy practice
attracting small businesses
thingshavepickedupreally
wellalready.Thisismainly
fromwordofmouth,butalso
frommywebsiteandadverts
onFacebook.”
ChriscompletedAATLevel
2in2019withdistinctionand
iscurrentlynearingtheendof
hisstudiesforAATLevel3at
Petroc,havingalready
completedandpassedAdvance
Bookkeeping,FinalAccounts
PreparationandCostings.
Heisfullyinsured,
supervisedunderMoney
LaunderingLegislationby
HMRC,andregisteredasan
AgentwithHMRC.
Accounting services
CMJBookkeeping’sservices
includegeneralbookkeeping,
selfassessmenttaxreturns,
payrollandVATreturns.
Theseservicesareaimedatthe
area’ssoletraders,individuals,
SMEs,partnershipsandsmall
businesses,enablingowners
andmanagerstosavevaluable
timewhichtheycanfocuson
theirbusiness,confidentthat
theiraccountancyneedsarein
safehands.
Making Tax Digital
ChrisusesQuickBookscloud
accountingsoftware,whichhe
canoffertoclientsata
discountedrate.Asacertified
ProAdvisor,hesupports
clientsmakingthetransition
toMakingTaxDigital.
Chrisofferspotentialclients
afreeinitialconsultationto
assesstheiraccountancyneeds.
■ Details07876740089or
cmjbookkeeping.co.uk
Village bakery puts bread on the table
Bakershavebeenproviding
communitieswithbreadsince
thetimeoftheancientGreeks
andstillthereisnothinglike
goingintoasmallbakeryto
buyfreshlybakedbread,buns
andcakes.
CharmianChuggreopened
CombeMartin’sbakerytwo
yearsagoandhasdevelopeda
loyalclienteleforherselection
ofbreads,whichincludewhite,
wholemeal,granaryand
multiseed.Shealsobakesspelt
breadtoorder.Doughnuts,
currantbuns,gingerbreadmen,
shortbread,browniesandother
bunsandcakesarealsobaked
onthepremises.
Breakfasts and teas
Runninganindependent
bakeryisachallenge,with
strongcompetitionfrom
supermarkets,andCharmian
alwayslooksformorewaysto
servethecommunity.Onewas
torevamptheshopandinstall
seatingsothatshecouldalso
servebreakfasts,toasted
sandwiches,paninisandtea
andcoffeetocustomersonthe
premises.Herson,Liam
Many villages are poorer for having no shops, but Combe Martin is
lucky to have a selection of quality food stores. When delivering
Business Action, editor Robert Zarywacz cannot resist popping into
Combe Martin Bakery for a doughnut or currant bun. He urges you to
buy from your local bakers, butchers and greengrocers or lose them
Chugg,whoisageneralbuilder,
helpedheroutwiththis.
Charmianhadnoprevious
experienceofrunningabakery,
butshesaysshelovesit.Her
familyandthreedaughters,
Elysia,TahliaandKimberley,
allhelprunthebusiness.
Evening bistro
Amorerecentdevelopmentis
openingasaneveningbistro,
whichCharmianstartedthis
June.TheBaker’sBistroserves
uptothreecourseswith
startersrangingfromgarlic
mushroomstowhitebaitand
chickpeabruschetta.
Awiderangeofmain
coursesincludesseabass,
scampi,chilli,sweetpotato
curry,achoiceofbeef,spicy
chickenorveganburgers,steak
andduck.Thesecanbe
followedbyaselectionof
dessertsincludingwhite
chocolatecheesecake,cherryor
applecrumblewithcustard,
chocolatebrownieorhot
chocolatefudgecake.
■ Details01271882865or
FacebookCombeMartin
BakeryandTearoom
2 business action | Midsummer 2021 | business-action.co.uk
NEWS
Staying sharp: (from left) apprentice Emma Fisher and Dan Cox of DC Alloys
Diamond cut to make wheels shine
Spotting a gap in the market
canbeoneofthebestwaysto
developabusiness.Thedriver
forDCAlloyswasthe
recognitionthatExeterwasthe
nearestplacetohavealloy
wheelsrefurbishedbyprecision
diamondcuttingandthatthere
wasalargedemandforthisin
NorthDevon.
ThisledDanandBethCox
andKateGammonstolaunch
DCAlloysinBarnstaplein
January2019afterconsiderable
investmentinaBritish-made
VixenVerticalWheelLathe,
whichuseslaserprobe
technologytoscanwheels.
Danusedhispreviousrepair
andbodyworkexperienceto
launchthebusinessandquickly
attractedworkfrommotor
tradedealershipswhohave
reducedtheircosts
considerablybyeliminatingthe
travelcostsandtimeof
transportingvehiclestoand
fromExeter.
DCAlloysprovidesa
thoroughwheelrefurbishment
servicewhichincludes
removingtyres,treatingthe
wholewheelusingdiamond
cuttingatlessthan1mm,
relacqueringthewheeland
ensuringthefinishis
immaculate.Thishighquality
servicestartedattracting
privatevehicleownersand
grewfastsothatitneededa
biggerunit.InApril2020,DC
Alloysmovedintonew
premisesinGammonCourtat
Roundswell,usingthefirst
lockdowntopreparetoreopen
inJune2020.
NowDanmanagesthe
workshop,Katemanagesthe
accountsandadministration,
andBethisbuildingupDC
Alloy’shydrodippingservice.
Thisisanenvironmentally
friendlymethodofapplying
printeddesignstothreedimensionalsurfaces.
Thebusinesshasattractedso
muchworkthroughword-ofmouthrecommendationsthat
customersarenowcoming
fromacrossthearea,from
BudetoBidefordandTiverton.
Thishasalsoenableditto
employitsfirstapprentice.19-
year-oldEmmaFisherhad
beenworkingforhervehicle
bodyrepairapprenticeship
withanothercompany,butwas
furloughedandthenlosther
positionwhenitrestructured
duetoCoronavirus.Emmahas
joinedDCAlloystocontinue
herapprenticeshipand,asthe
ownerofseveralcarsand
motorbikes,enjoysrefurbishing
alloywheelsandapplyingher
artisticskillstoartworkandair
brushing.
Fullyequippedwithlathe,
professionalpaintmixing
system,vehicle-sizedspray
boothandmore,DCAlloys
nowalsooffersbodywork
repairandresprayservicesand
isrecruitinganotherbody
refinisherandpaintsprayerto
expanditsteam.
■ Details01271267570or
Facebook@devondcalloys
Specialist steelwork
fabricatorANYWeldin
Barnstapleisoneofthefirst
businessestosignuptoThe
BillionTreesProject,which
aimstoplantonebilliontrees
tooffsetthecarbonfootprint
generatedbybusinesses,while
helpingthemtoattractgreenmindedcustomers.
EllaTownsend,salesand
marketingassistantatANY
Weld,discoveredthe
conservationprojectthrougha
LinkedInpostbyco-founder
ChrisCollins. Shesays:“We
werelookingforwaysto
marketoureffortstobeas
environmentallyfriendlyas
possibleandengagewithour
customers,sothisexcitingnew
projectfittedthebillperfectly.
It’sawin:winsituation:we’re
buildingonourclient
Offsetting carbon with trees
relationshipsbyhelpingplant
treestooffsetourcarbon
footprint;theprojectis
creatingjobsandhelping
restoreareasofdeforestation,
andallforjust15ppertree.”
Someestimatessuggest
that75%-90%oftotalglobal
carbonemissionsare
producedbybusinessesand
notindividuals.
BillionTreesProject’sChris
Collinssays:“Weworkwith
qualifiedtreeplanting
partnerscoveringawide
rangeofcountries.We’reona
missiontoplantonebillion
treeshelpingbusinessestogo
green,attractlike-minded
customers,improvemarketing
processes,andmaketheworld
abetterplaceforasmallcost
pertree.Businesses’energy
supplyalonecontributes
around18%tocarbon
emissionsintheUK.”
ANYWeldchiefexecutive
AaronYeoadds:“Wearepart
ofthesteelindustry,whichis
alwaysgoingtoberesponsible
forapercentageofcarbon
emissions,sobyplantingtrees,
weareabletotakeownership
ofcarbonoffsetting.
“Wethinkit’svitally
importantforbusinessesto
playtheirpartinbecoming
moresustainableandasANY
Weldgrows,wewanttoclearly
demonstrateourcompany
ethosbyouractions.”
■ thebilliontreesproject.org
@businessactionm | Midsummer 2021 | business action 3
NEWS
New stylist at Northam hair salon
Urban Wave HairinNortham
isexpandingwiththeaddition
ofnewstylistHelenWhaley.
SalonownerSandraRamsay
says,“Iwouldliketosayhello
toeveryoneagainaswereopen
aftertherestrictionsandlook
forwardtoseeingallofour
loyalclients.
“Worksincereopeninghas
beenamazingbutverybusy,so
Ifeltnowisthetimeto
introduceHelentoUrbanWave
tohelpcatchupwithdemand.”
Helenhas30years’
experiencesincestartingher
trainingataFrenchhairdresser
withsalonsinbothEssexand
London.Shethenprogressedto
MJM Sportshassignedatwoyearextensiontoitsexisting
contractwiththeWessex
FootballLeague,whichhas
beenrunningsince2017.The
newagreementwillnowrun
until2025.
MJMSportswillcontinue
tosponsorbenchwearforthe
WessexFootballLeague
togetherwithKappa,andwill
sponsorballswithUhlsport
andsponsorsubsboardsitself.
TheWessexFootballLeague
wasthefirsttobenefitfrom
(from left) Urban Wave owner Sandra Ramsay with Helen Whaley
managingasalonbefore
openingherownbusiness.
Helensays,“Thebusiness
wasbasednearwhere‘The
OnlyWayisEssex’wasmade
soIhavemetandprovided
Sportswear firm extends deal
thistypeofsponsorshipin
2019andchairmanofthe
League,NickSpencer,says:
“Iamdelightedthatthe
league’srelationshipwithMJM
hasbeenextendeduntil2025.
Thesupporttheleagueand
ourclubsreceivefromMJM
andKappaforTheRespect
programmeismuchvalued.
Theexcellentsponsorshipof
benchwearfromMJMhas
giventheleagueamore
professionalappearance.The
significantfinancialbenefitto
ourclubsisverymuch
appreciatedbythem.”
TerrySchofield,managing
directorofMJM,adds,“It
startedwithKappaRespect
fouryearsagoandhasgained
respect.Somuch,infact,that
thewholesponsorshipfrom
Respecttoballtosubboards,
andtobenchwearhasbeena
naturalprogressionandthe
servicesformanyofthe
originalcastmembersand
maintainedthelocksofseveral
footballers’wives,aswellas
manyotherhighprofileclients.”
Helendecidedtotakethings
alittleslowertwoyearsagoand
retiredfromsalonownership.
“AlongthewayImetthe
lovelySandrawhoIamlooking
forwardtoworkingwithherein
thebeautifulcountyofDevon.”
UrbanWaveismaintaining
allCovidsafetymeasures,and
safetyandcleanlinessremain
thehallmarkofthesalonfor
clients’safety.
■ Details07494468318or
urban-wave.business.site
clubsareasmuchapartofthis
asweare.Ourteamdesign,
decorationanddispatch
operationsallhelpwiththe
successofthisdeal.Here’sto
thenextchapter.”
MJMSportsisbasedin
Barnstapleandhasbeen
tradingformorethan20years.
Itsupplieskitforallsports,
fromfootballbenchwearto
fullteamstrips,trainingwear,
balls,boardsandmore.
■ Details01237477757or
mjm-sports.co.uk
4 business action | Midsummer 2021 | business-action.co.uk
DIRECTORY
ACCOUNTANTS
Cranford Business Services
Bideford
t: 01237 488077
w: accountsindevon.co.uk
Gareth Pollard Accountancy Services
Holsworthy
t: 01409 254817
w: garethpollardaccountancy
services.com
ANTIQUE MAPS & CHARTS
Old Folding Maps
South Molton
t: 01769 573935
w: foldingmaps.co.uk
ARCHITECTS
Sam Nolan RIBA Architect
North Devon & UK
t: 01271 325 236
w: northdevonarchitects.com
BRANDING & DESIGN
Boom Boom Media
Barnstaple
t: 01271 326694
w: boomboommedia.co.uk
BrandLanterns
Barnstaple
t: 01271 372620
w: brandlanterns.co.uk
BREWERY
Combe Brewing Company
Ilfracombe
t: 07973 488409
w: facebook.com/
CombeBrewingCompany
GT Ales
Chivenor
t: 01271 267420
w: gtales.co.uk
BUILDING SUPPLIES
Heritage Cob and Lime
Bideford
t: 01237 477431
w: heritagecobandlime.com
RGB Building Supplies
Branches in Barnstaple, Bideford,
Hatherleigh, Holsworthy,
Ilfracombe, Okehampton, South
Molton, Tiverton
w: rgbltd.co.uk
BUSINESS ADVISORS
Pound Lane Financial Management
North Devon
t: 07801 199671
w: poundlane.co.uk
BUSINESS SUPPORT
Be Ready Employer Hub
Devon
t: 01392 241124
w: readydevon.org.uk
CAR SALES & SERVICING
Blights Motors
Bideford
t: 01237 472282
w: blightsmotors.co.uk
COMMERCIAL PROPERTY
James Doble Commercial
North Devon
t: 01237 424053
w: jd-commercial.co.uk
CONSTRUCTION
Advanced Scaffolding
Barnstaple
t: 01271 321100
w: advancedscaffoldingltd.co.uk
COPIERS & PRINTERS
Clarity Copiers North Devon
Barnstaple & North Devon
t: 01271 374061
w: claritynorthdevon.co.uk
COPYWRITING & MARKETING
Zarywacz
North Devon & UK
t: 01271 879100
w: z2z.com
COUNSELLING & PSYCHOTHERAPY
Devon Counselling Training
Barnstaple
t: 07522 841009
w: devoncounsellingtraining.co.uk
North Devon Counselling
Barnstaple
t: 07872 501606
w: northdevoncounselling.co.uk
DINING
Terrace Tapas & Wine Bar
Ilfracombe
t: 01271 863482
w: terracetapasbar.co.uk
The Royal George
Appledore
t: 01237 424 138
w: trgpub.co.uk
FINANCIAL ADVISERS
D Scott Financial
Bideford
t: 01237 426450
w: dscottfinancial.co.uk
Philip J Milton & Co Plc
Barnstaple
t: 01271 344300
w: miltonpj.net
GARDENING & LANDSCAPING
AB SEA Services
Torrington
t: 07799 478318
w: abseaservices.com
HEALTH & SAFETY
Safety Supplies Direct
Barnstaple
t: 01271 377558
w: safetysuppliesdirect.co.uk
HOLIDAY COTTAGES
Marsdens Devon Cottages
North Devon
t: 01271 813777
w: marsdens.co.uk
HOTELS
The Carlton
Ilfracombe
t: 01271 862446
w: ilfracombecarlton.co.uk
HUMAN RESOURCES
Fitzgerald HR
Barnstaple, Exeter, London &
Wellington
t: 01271 859267
w: fitzgeraldhr.co.uk
INSURANCE
Together Insurance Solutions
Barnstaple
t: 01271 347147
w: togetherinsurancesolutions.co.uk
INTERNATIONAL TRADE SUPPORT
International Trade Matters Ltd
Bampton
t: 01398 332881
w: internationaltradematters.com
IT & TELECOMS
Integra
North Devon
t: 01271 555 666
w: integra.im
JOINERY & CARPENTRY
Bespoke Timber Joinery &
Carpentry
Barnstaple
t: 01271 603411
w: bespoketimberjc.co.uk
LOCKSMITHS
MJS Locksmith
Bideford
t: 07532 139388
w: northdevonlocksmith.co.uk
SW Locksmiths
Holsworthy / Bude
t: 01409 255533
w: swlocksmiths.com
MANUFACTURERS
The Clovelly Soap Company
Clovelly
t: 01237 432280
w: theclovellysoapcompany.com
Smart Manufacturing
Bideford
t: 01237 471977
w: smart-manufacturing.co.uk
MASSAGE & BEAUTY
Essential Bodyworkx
South Molton
t: 01769 574474
w: essentialbodyworkx.co.uk
NETWORKING GROUPS
Business Networking in Barnstaple
Barnstaple
t: 0843 289 1339
w: bnibarnstaple.co.uk
Devon Partnerships
Devon
t: 07393 149855
w: devonpartnerships.co.uk
North Devon Networking Group
Barnstaple
w: northdevonnetworking.co.uk
Rise
Barnstaple
e: martin@duchyifa.co.uk
Torridge Business Network
Westward Ho!
w: torridgebusinessnetwork.co.uk
OFFICE SUPPLIES
South West Office Supplies
North Devon
t: 01271 889337
w: swofficesupplies.co.uk
PACKAGING
Atlas Packaging
Barnstaple
t: 01271 344055
w: atlaspackaging.co.uk
PHOTOGRAPHY
Tarkatography
Westward Ho!
t: 07977 414798
w: tarkatography.co.uk
➤ Listinginsixissuesof
magazinewithbusiness
nameandcategory,phone
number,websiteandtown.
➤ 12-monthonlinelistingat
needitfindit.ukNorth
PRINTING
Jamaica Press
Buckland Brewer
t: 01237 452333
w: jamaicapress.co.uk
RECRUITMENT
Cooper Golding
Barnstaple
t: 01271 349745
w: coopergolding.co.uk
Simple Recruitment
Bideford
t: 01237 439500
w: simplerecruitmentltd.co.uk
RETAILERS
Darlings Natural Health
Ilfracombe
t: 01271 867775
w: darlingsnaturalhealth.com
Ilfracombe Chocolate Emporium
Ilfracombe
t: 01271 867193
w: ilfracombechocolateemporium.co.uk
SHEDS
SHEDS 4 you
Bideford
t: 01237 459193
w: sheds4you.co.uk
SIGNS
Doubleuprint
Barnstaple
t: 01271 268 041 / 07866 420436
w: doubleuprint.co.uk
The Sign Maker
High Bickington
t: 01769 561355
w: sign-maker.net
SOLICITORS
Slee Blackwell Solicitors
Barnstaple, Bideford, Braunton,
South Molton
t: 0808 139 1606
w: sleeblackwell.co.uk
SPORTS EQUIPMENT
Aramis Rugby
South Molton
t: 01769 550284
w: aramisrugby.co.uk
TRAVEL AGENTS
Clare Flint – Travel Counsellors
North Devon & UK
t: 01271 828990
w: travelcounsellors.co.uk/clare.flint
WEB SITES
Peak Online
Bideford
t: 01237 721256
w: northdevon.peak-online.uk.com
WILLS
Wills at Home
West Yelland
t: 01271 860105
w: wills-athome.co.uk
BOOK YOUR £30 LISTING NOW AT needitfindit.uk
DevonBusinessDirectory
withbusinessnameand
category,logo,phone
number,addressandlinks.
➤ 6issuesofmagazinemailed
directtoyourUKaddress.
@businessactionm | Midsummer 2021 | business action 5
ILFRACOMBE
Wholefoods store keeps customers happy
Ilfracombeshoppersare
delightedthatitslongestablishedwholefoodsstore
continuestoservethetown
undernewownerNikiDavis.
Nikiismakingsurethat
HappyWholefoodscontinues
tostockthefoodanddrink
productsthatcustomerswant
andishappytoorderinitems
forcustomers.
Alwayshavingyearnedto
livebythesea,Nikivisited
IlfracombefromBristolin
Exmoor attractsmanypeople
withitscalmandtranquillity.
JessTwydall,originallyfrom
Canterbury,breathedasighof
reliefeverytimesheusedto
visitfamilyonExmoorand
decidedtomovehereandleave
behindthedailycommuteto
andfromLondon.
"Wetooktheleapand
movedtoLyntonin2013.In
thattimeI’vehadadaughter,
setupguidedwalks,retreats,a
moonlodgeandmadesome
amazingfriendsalongtheway,"
saysJess.
Jesslaunchedherbusiness,
MotherMoon,in2017to
"sharemyloveofExmoor
throughwalking,outdoorfun
andlearningforchildrenand
December2019lookingfora
shoptobuy.Shehad
previouslyrunacaféandhad
retailmanagementexperience
andwantedtousethisinher
ownbusiness.Following
lockdowns,sheeventually
purchasedthehighstreetshop
inSeptember2020andopened
aweeklater.
“Everybodyhasbeenso
welcoming,”saysNiki.“Iwas
overwhelmedbyit.
“Peoplewerereallypleased
weareopenandalotofpeople
supporttheshop.”
AswellasIlfracombe
residents,customerstravel
fromCombeMartin,Bideford
andotherareastovisitthe
shop,whichNikiruns,assisted
bylong-timestaffmember,
PaulaMesaCruz.
HappyWholefoodsstocksa
rangeofwholefoods,organic
foods,localhoney,frozenand
chilled,vegan,vegetarian,
glutenfreeandethically
Sharing love of Exmoor
visitingsacredsites".
Jessrunsherguidedwalks
onWednesdays,Thursdaysand
weekendsinLynton,
Jess Twydall of Mother Moon walks on Exmoor
Lynmouth,ValleyofRocks,
Brendon,DooneValley,
Horner,Luccombeand
surroundingareas.Duringthe
sourcedproducts.Fromflour
toteasandcoffees,herbsand
spices,soaps,supplements,
essentialoilsandecoproducts,
therangeseemsendless.
Nikicontinuestostocka
widerangeofcakeingredients
anddecorationsforthelarge
communityofhomebakers
whodependonHappy
Wholefoodswhenpreparing
theirculinarycreations.
■ 01271863558orFacebook
@happywholefoodsilfracombe
walk,Jessshareslocalhistory,
talesofthepast,sacredsites
andareasofoutstanding
naturalbeauty.Thisyear,Jessis
alsoguidingwell-beingwalks
atArlingtonCourt.Walks
includetimeforreflection,for
enjoyingnatureandtotake
photographs.
JessalsooffersTreeTots
sessions,toconnectbabiesand
toddlerswithnature,and
regularretreats.
■ Details07716223270or
mother-moon.co.uk
■ BusinessActionand
MotherMoonplantoorganise
NorthDevonNetwalking,
walksonwhichbusiness
peoplecannetwork,for
Autumn2021.
6 business action | Midsummer 2021 | business-action.co.uk
RETAIL
Bringing a new look to Ilfracombe High Street: (from left) Ross and Mel Turnbull of hand:plant
Gallery plants seeds of success
Lockdown has drivenmany
changesinbusinessoverthe
pastyear.Theclosureofso
manybusinesseshasledlotsof
peopletorethinkhowtheyrun
theirbusinessandtochangeor
developnewbusinessideas
duringthedowntime.
WhenRossandMel
Turnbull’spropertyin
IlfracombeHighStreetbecame
vacant,thecouplelookedat
howtheycoulduseittostart
uptheirownbusiness.
Rosshadalreadybeen
lookingtomoveintoless
physicalworkafteryearsof
runninghisgarden
maintenancebusiness,while
Melwantedtodevelopher
plantbusiness.Theycombined
thiswiththeircatering
experienceandMel’sretail
managementbackgroundand
theresultwashand:plant–a
gallery,plantshopandcafé.
Refurbishment
Thebuildingitselfrequired
considerablerenovation.
Duringlockdown,thecouple’s
childrenplayedintheshop
spaceandtheyrealisedhow
welcomingitcouldbewith
somecareandattention.
Likemanyoldproperties,
thebuildinghadbeenusedfor
differentpurposes,evenonce
servingasthetown’sOfficefor
Births,MarriagesandDeaths.
Theysetaboutrefurbishing
theshopwithhelpfrombuilder
friendsandspentninemonths
transformingitintoalightand
airygalleryspaceandcafé.
Clear vision
Melhadaveryclearvisionof
theshoplooktheywantedto
achieveandhowtocreatea
gallery‘feel’.
Theychosethename
hand:planttoreflectthe
individual,handmadenatureof
artandworkinthegallery,the
plantsonsaleandpiecesof
woodworkRossproducesby
recyclingoldskateboards.
Theseincludewoodenrings,
boxesandotherpieces.(For
non-skateboarders,ahand
plantisaskateboardingmove.)
Thecouplealsowantthe
businesstobeassustainable
andasethicalaspossible.They
recyclepackagingmaterialsto
minimiseenvironmental
impactandserveVoyager
organiccoffeeandteasfrom
Buckfastleigh.Theseare
suppliedincompostable
packaging,whiletheteascome
inplant-basedbags.
Opening the doors
hand:plantopeneditsdoors
forasoftlaunchinAprilto
testshoppers’response.
“It’sbeenverywell
received,”saysMel.“Alotof
localpeoplehavecomein
lookingtodoeventsand
workshops.We’redelighted.”
Sincethen,hand:planthas
openedfullyandnowdisplays
artworkfromsome20local
artists.hand:plant’saimisto
giveartistsaplatformfortheir
workandtoenableeveryone
toreceivefairrewards.
Itemsonsalerangefrom
paintingsandprintsto
greetingscards,homedécor,
wallhangings,houseplants
andplantpotsmadefrom
recycledropeandfishingnet.
■ DetailsFacebook
@handplantshop
Advertise from just £30 a year with Business Action
All plans include
➤ 6 adverts (if selected)
➤ 6 magazine listings
➤ online listing
➤ 6 mailed magazines
➤ plus more
Select plan
£30 Business Action Plan – 6 magazine listings
£150 Business Action Plan – 6 business card adverts
£275 Business Action Plan – 6 banner adverts
£400 Business Action Plan – 6 quarter page adverts
£750 Business Action Plan – 6 half page adverts
£1,375 Business Action Plan – 6 full page adverts
Payment options
Pay in full or by
12 monthly instalments –
with no extra charges.
Put yourself in front of
North Devon businesses.
Book online at business-action.co.uk/plans or call Alan on 07970 671192
@businessactionm | Midsummer 2021 | business action 7
CONSTRUCTION LYNTON
Shirley Burge, owner of Shirmart Craft, Ilfracombe
Craft shop ships worldwide
Shirmart CraftinIlfracombe
HighStreethasmovedto
biggerpremiseswhichenable
ittoserveitscustomersacross
theworldmoreeffectively.
Shirmartwasopenedin
2010byShirleyBurge,whois
interestedinallformsofcraft
fromsewingandknittingto
jewellery,cardmakingand
modelmaking.Shirley’s
clientelehasgrown
considerablysincethenand
includesnotonlyIlfracombe
andNorthDevonresidents,
butpeoplelivingacrossthe
UKandabroad.
Shirleysaysthatmany
visitorsaredelightedwhen
theydiscoverhershopbecause
alltoooftentheynolonger
haveacraftshopintheirown
area.Asaresult,Shirley
regularlydispatchesordersby
posttoLondonandtherestof
theUKandtoothercountries
includingFrance,Portugal,
SpainandTurkey.
Salt and Pepper,anew
Barnstaplerestaurant
specialisinginauthentic,
traditionalIndianfood,has
beenofficiallyopenedby
CouncillorPaulCrabb.
Haberdashery supplies
Shirmartoffersalargestockof
knitting,crochetandsewing
supplies,fromwool,yarnand
materialtobobbins,needles
andembroideryscissors.It
alsostocksalargeselectionof
fabrics,includingcotton,
polycotton,feltandribbons,
aswellasbuttons.
Therearesuppliestosatisfy
bothcraftbeginnersand
experiencedmakers,and
Shirleyenjoyshelping
everyonegetthemostoutof
theirchosenhobbies.
“Iloveitwhenkidscome
in,excitedaboutmaking
somethingwiththeirhands,”
saysShirley.“Whenchildren
gettheirfirstsewingmachine,
theycomeinformetoshow
themhowtouseit.Iloveit.”
Aswellassellingsupplies,
Shirmartalsorunsworkshops
oncrochet,knitting,sewing
andjewelleryaimedathelping
Councillor opens
new restaurant
TherestaurantinVicarage
Streetisapartnershipbetween
DhiliJose,JoshyJohny,
JohnsonJosephandJoby
Mathew.Allfoodiscooked
freshbychefsfromIndiausing
traditionalmethods.
Therestaurantcancaterfor
upto90guestsandalsooffersa
takeawayservicewithlocal
deliveryavailable.
hobbyistsofalllevelsto
improvetheirskills.Thestore
alsostocksawideselectionof
locallymadehandmadegoods.
Models and aircraft
Inadditiontoherloveof
crafts,Shirleyalsoloves
model-makingandaircraft.
Thenewstorestocksan
expandedrangeofmodelkits
andalsopromotesspecialist
aircraftphotographyandlive
streamingserviceAviationin
Action,runbyDarren
Willmin,whoholdsan
InternationalPressPass
providingprivilegedaccessto
aviationevents.
Withsucharangeof
products,Shirmartoffers
somethingforallcrafters.
■ Shirmart:01271268353or
shirmartcraft.com
■ AviationinAction:
aviationinaction.co.uk
The new premises enables Shirmart to stock more model kits and to
promote Aviation in Action photography and live streaming services
SaltandPepper’sextensive
menufeaturesspecialitySouth
Indiandosa(foreat-inonly).
■ Details01271329993/
01271329220or
saltandpepper-biz.co.uk
8 business action | Midsummer 2021 | business-action.co.uk
BUILDING HEADER
RGB Building Supplies
continuestoworkhardto
supporttheconstructionsector
aswellaslocalcommunities.
Extended opening hours
Duringthesummer,allRGB’s
branchesareopenfrom7amto
5pmMondaystoFridaysand
from8amto12pmon
Saturdays.Theextendedhours
givecustomers,particularly
thoseworkinginthetrades,
moreflexibilityinwhenthey
collectsuppliesandarriveat
theirjobs.Lengthening
openingtimesalsohelps
maintainsocialdistancingat
RGBBarnstaple,Bideford,
Holsworthy,Ilfracombeand
SouthMoltonbranches.
LeeKift,RGBbranch
manageratBarnstaple,says:
“Wearealwayslookingatways
wecanevolvetosupportthe
requirementsofourcustomers,
andbyextendingourweekday
summeropeningtimes,weare
meetingdemandandbetter
reflectingthehoursour
customerswork.”
Supporting health workers
RGBhasalsojoinedforceswith
32otherbuildersmerchants
acrossthecountryundera
BuildersMerchantsFederation
(BMF)campaigntooffera
discounttoNHSstaffasa
thankyoufortheirsupport
duringtheCovidpandemic.
Aspartofthecampaign,
NHSworkersvisitinganyof
RGB’s20branchesuntil12
October2021willreceivea
10%discount,whichcanbe
usedonproductssuchas
decoratingitems,building
materials,landscapingsupplies
andtools.
VioletMcKenzie-Pegg,RGB
branchmanageratBideford,
says:“Overthepastyear,we
haveallcometorecognisethe
amazingcarewereceivefrom
Builder’s merchant’s
multiple initiatives
RGB Building Supplies invites tradespeople to volunteer to be featured in its
cheeky calendar to raise much-needed funds for the Devon Mind charity
thosewhoputthemselveson
thefrontlinetolookafterus.
Asanindustrywewantedtodo
somethingtothankourNHS
workersandRGBisdelighted
tobepartoftheBMF’s
campaign.”
Tobenefitfromthis
discount,NHSworkerssimply
needtopresentavalidNHS
staffcardatthetimeof
purchase.Conditionsand
exclusionsapply.
Chosen charity
Continuingitscommunity
support,RGBhasselected
mentalhealthorganisation
DevonMindasitschosen
charityforthenext12months.
Duringthistime,itwill
organisefundraisingeventsto
raisemoneyforthecharity.
Asalocalcharityaffiliated
withthenationalMind
association,DevonMind
providesadvice,information
andsupport.
Itmanagescampaignsto
improvesupportservices,raise
awarenessandpromote
understandingofmentalhealth.
Italsorunssupportgroups,
recoverycoursesandone-toonecounsellingsessions.
AndrePusey,marketingand
fundraisingofficeratDevon
Mind,says:“Weareextremely
gratefulandsuperexcitedto
havebeenchosenbyRGB
BuildingSuppliesasitscharity
partnerfortheupcomingyear.
Asawell-known,widely
respectedmerchantwith
branchesacrossDevon,RGB
willprovideuswithvitalnew
opportunitiestohelpincrease
awarenessandraisefundsto
aidthefightformentalhealth
inouramazingcounty.”
DaveGussin,RGBmanager
atIlfracombe,adds:“TheCovid
pandemichashadanextremely
negativeimpactonthemental
healthofsomeofthoseinour
regionand,overthepast18
months,DevonMindhasseen
thenumberofpeopleusingits
servicesgrowexponentially.
We’redelightedtobesupporting
thecharitybycommittingto
raisemoneytohelpitsupply
life-savingservices.”
Race to the bottom
RGB’sfirstcharityactivityfor
Mindistoraisefundsthrough
salesofitsBuildersBums2022
charitycalendar.
RGBisaskingtradespeople
tonominatethemselvesand
theirbottomsforinclusionin
thecalendar.Ithopestoinclude
menandwomeninthetrade
whowillbephotographed
doingtheirjobwhileshowinga
littlederriere.
RGB’sLeeKiftsays:“Our
2022BuildersBumcalendar
willpokefunatavery
unwarrantedconstruction
industrystereotype,while
raisingmoneyforanextremely
worthwhilecharity.Wehave
amazingtradespeopleinour
area,whoweknowwillbe
happytogetinvolvedandlook
forwardtohearingfromthem.”
Buildingcompaniesorselfemployedcarpenters,
plumbers,builders,roofersor
paintersanddecoratorswho
wouldliketobeincludedinthe
calendarsimplyneedtoemail
RGB@pmwcom.co.ukby
Saturday31July.RGBwill
arrangefortastefulphotosto
betaken.
■ RGBrgbltd.co.uk
■ DevonMinddevonmind.com
@businessactionm | Midsummer 2021 | business action 9
LYNTON NEWS
Jan Glover's daughter, Izzy,
hasaverysweettoothand
adoredthetasteofcookie
doughonaholidayin
America.Afternotbeingable
tofindgoodcookiedoughin
theUK,sheaskedJan,who
hasconsiderableexperience
runninghospitality
businesses,iftheycouldmake
theirown.Twoyearslater,
aftermuchexperimentation,
JanandIzzyfelttheirrecipes
werethebesttheyhadtasted.
Atfirst,Janmadecookie
doughjustforfamilyand
friendstoeat,butsomany
saidsheshoulddomorewith
itthatJandecidedtoopenthe
DohLitefulstoreinLyntonin
October2020totestconsumer
response.Shealsolaunchedan
onlinestoreinMarch2021
providingamailorderservice.
Theresultshavebeenso
successfulthatJanhashadto
gethelpinandnowwantsto
focusdevelopingDohLiteful
ashermainbusiness.Already,
itships16flavours,including
twoveganflavours,acrossthe
UKandhasevenreceived
requestsfromtheNetherlands
andMalta.
Janmakesafreshbatchof
cookiedoughforthestore
everymorningandmakes
anotherbatchlaterintheday
ifitsellsout.DohLiteful
cookiedoughcanbeeaten
straightoutofthetubor
bakedintocookies.Jan
consultedalaboratory
specialisinginnaturalflavours
todeveloptherangeand
insistsonusingonlyhigh
qualityingredientsto
guaranteethetaste.
DohLitefulhasalready
builtaloyalclientelewho
makerepeatordersandJanis
nowlookingforstockiststo
increaseavailability.
■ Detailsdohliteful.com
Providing the best welcome for dogs
A dream has come truefor
JacquieDoveafteropeningthe
LynValleyDogHousein
Lyntonon1May.Theguestof
honourattheofficialopening
wasShackles,100yearsoldin
dogyears,andhisowner,Sheila.
“Ashopfordogshasbeen
mydreamforalongtimeandI
stillcan’tbelievethatit’smine,”
saysJacquie.
JacquielaunchedLynValley
DogHouseonlinein
November2020,sellingDeli
Delights,SnazzySausagesand
naturaltreatboxes,after
lockdownsdelayedhersearch
forashop.Herlongwaithas
nowendedandhernewshop
inMarketHall,QueenStreet
nowstockssuppliesof
everythingadogneeds.
Thestorefeaturesadogdeli
stockedwithanextensiverange
ofnaturaldogtreatsandalarge
It’s all about dough
Business is sweet: (from left) Izzy and Jan Glover of Doh Liteful
selectionofcollarsandleads,
beds,bowls,toysandmore.
Dog concierge service
LynValleyDogHousehasalso
launcheditsconciergeservice
inconjunctionwith
accommodationproviders
throughoutthetwintowns.The
serviceaimstomakevisitsto
LyntonandLynmouthasstress
freeaspossibleforbothdogs
andtheirowners.
Itachievesthisbyproviding
everythingadogmightneedto
enjoytheirholiday,delivered
directtotheirhotel,B&Bor
holidaylet.
Grand opening: (from left) Lyn Valley Dog House owner Jacquie Dove with
Shackles and his owner, Sheila
The Lyn Valley Dog House
concierge service ensures dogs
enjoy their visit to North Devon
Eachwelcomepackcontains
a‘DogonHoliday’collartag
withnameandtelephone
numberofitsaccommodation;
Green&Wildseco-toy;bagof
TheLynValleyDogHouse
SnazzySausages;ecobamboo
bowl;mapoflocaldogwalks;
androllofecopoopbags.
■ Details07989108186or
thelynvalleydoghouse.com
10 business action | Midsummer 2021 | business-action.co.uk
NEGLIGENCE KICKSTART
Direct mail goes digital
The Stannp.comDirectMail
Platformisdesignedtofitevery
shapeandsizeofbusiness,
enablingthoselookingtosend
lettersorpostcardstoreachany
globaldestinationefficiently.
Stannpsupportsthree
separateworkflowsasstandard:
➤ VirtualPrinter:upload
singleorbatchletterswhich
arepremadeandjustneed
printingandsending.
➤ BulkSender:useStannp’s
webinterfacetouploaddata
listsanddesigntemplatesto
createpersonalisedmail
pieces.
➤ API:connecttoStannp
programmaticallyand
dispatchmailaspartofan
omnichannelmarketing
strategy.
Stannpchargesatthepointof
dispatchandthereareno
subscriptionsorhidden
charges.Themoreyousend,
thecheaperitbecomes.
Thissavesclientstimeand
moneyforallformsofprinted
andpostedcommunications.
Whethersendinganinvoice,
marketingcampaign,political
campaign,notificationofworks
orabirthdaycard,Stannpcan
handleitforyou.
Value-added tools
Theplatformoffersmany
usefulfeaturesandfreevalueaddedtoolssuchas:
➤ PostcodeRadiusSearch
➤ RealTimeTracking
➤ Engagementtrackingwith
QRcodes
➤ DataCleaning
➤ Variableimageandtext
personalisation
While some say print is dead, others are using the power of print and
especially direct mail very effectively. Stannp in Barnstaple is leading
a revolution in direct mail in the UK, USA and Canada to deliver
impressive results for clients. How does it achieve this? Read on . . .
Secure systems
Stannpisrated100%by
independentcybersecurityrisk
assessorSecurityScorecard.Itis
alsoISOcertifiedfor27001and
9001,whichfocusesonQuality
ManagementSystemandData
Security.Itrecognisesthe
importanceofdatasecurityand
appliesstrictsecurityprotocols
andprocedures,managedbyits
headofcompliance.
Global coverage
Stannphasmultipleproduction
facilitiesintheUK,USand
Canadaandcandispatchmail
globallyandsavemoneyby
printingincountryand
maximisingpostagediscounts.
Stannpaimstobecome
marketleaderandgotobrand
forpostalcommunications
globally.Itwillachievethisby
focusingonfourcoreareas:
1. Exceptional quality
Ithasdevelopedaquality
strategy,initiatingtraining,
communicatingclear
expectationsandinstigatinga
continuousimprovementethic
throughoutthebusiness.This
initiativeinvolvesalllevelsof
stafffrommanagingdirector
throughtofront‐line
employeesinqualitycontrol
workshopsandcustomer
servicetrainingprogrammes.
Stannpmeasuresthisyearon
yearthroughcustomersurveys
againstitsqualityobjectives
andmonth-on-month
retentionofclients.TheStannp
teamarepassionateabout
progressionandinnovation.
2. Guarantee capacity
AsStannpgrows,itwantsto
continuetodeliveritsclients’
businessobjectives.Ithas
movedfroma24-hour
productionscheduletosamedaydispatch.Itpridesitselfon
havingnoassetfinance,which
meansitcaninvestinmailing
equipment,upscalingand
productionfloorprintto
serviceitsgrowingclientbase.
Yearonyear,Stannp
continuestoupgradeitsserver
infrastructureandincrease
performancetoachieveoptimum
QueriesPerSecond(QPS).
3. Deliver technology
Stannp’sfocusistodisruptthe
marketbycontinuingtocreate
andoffertechnologythatmeets
andsurpassestheexpectations
ofclients.Itaimstodeliveran
on-demand,at-scale
communicationsplatform,with
notie-insfromclients.
Stannpisdeveloping
softwaretoimproveautomationandintegrateconversion
trackingsocampaignROIcan
beanalysed.Ithasalso
identifiedtheimportanceof
eventloggingofcustomer
actionswithinitswebsiteto
enablelogictriggersof
communications.Stannp’s
ambitionforitsplatformisto
enhanceitsmultiple
communicationchannels
whichcanbemanagedwithin
thesameinterface,including
postal,SMSandemail,to
optimiseclients’customer
interactionopportunities.
4. Carbon neutral by 2025
Stannphasanambitiousgoalto
becarbonneutralby2025.
Havingestablishedits
carbonfootprint,itisexploring
multipleoptions,both
independentlyandthrough
workingcloselywithsuppliers,
toreduceitfurther.Ithasa
manageablesustainabilityplan
inplace,andisexploringall
possibleoptionstoreduce
impactontheenvironment
whiledevelopinglinkswiththe
localcommunity.
The power of direct mail
Directmailofferssomuchto
businessesandStannp’s
expertiseenablesittodeliver
impressiveresultsforthem.
■ Details01271344507or
stannp.com
@businessactionm | Midsummer 2021 | business action 11
north
devon
businessACTIVISTS
WEB SITES
QHow do I use
Google
AdWords
effectively?
A GoogleAdWordslaunched
backin2000withjust350
advertisers;21yearson,it’s
nowakeypartofanydigital
marketingstrategyinmost
countriesintheworld.Asof
2021,UKGooglehas85.7%of
searchenginemarketshare.
IliketorefertoGoogle
AdWordsascasinomoney:
veryeasytospendanddifficult
togainareturninthewrong
hands.Lotsofushavevisiteda
casinoafterafewdrinksandI
betmostofushavelost.Unlike
thecasino,oddsareinyour
favourifthecampaignsetup
andongoingmanagementis
managedcorrectly.
Youhavetwooptions:setup
yourownaccountorusealocal
expert.Ifyouchoosetogoit
alone,youcaneitheruse
AdWordsExpress(newname
SmartCampaigns),whichisa
slimmed-downversion,orthe
fulledition.Yourlocalexpert
wouldalwaysusethefulledition
tohaveaccesstoallitsfeatures
tomaximiseyourresults.
Foreducation,accesstoa
A Almosteverybusiness
ownerneedstoearn
moneyfortheirefforts,but
howyoutakeitoutlargely
dependsonhowyourbusiness
issetup.
Limitedcompaniesareset
uptobeseparatefromtheir
owners.Typically,mostowners
startbytakingasalaryfromthe
companyandpayingtaxvia
PAYE.Thisiseasyto
understand,butcoststhe
businessmoreasemployerspay
extracontributionsforNIand
pensions.Whenthere’senough
profit,ownerscantake
Andrew Bowers
Owner
Peak Online
t: 01237 721256
w: northdevon.peak-online.uk.com
Googleaccountsmanagerused
tobeaveryeffectivemethodof
goingitalone,butasoflate
mostofthisprocesshasbeen
automatedwiththe
recommendationssection.I
wasrecentlyinformedby
Googlethatyoucanstillget
accessiftheirsystem
recognisesthatyouneedit.
Myadvicewouldbefor
thosegoingitalonetoattend
workshopsorusealocalexpert
whonormallychargesaround
20%ofcampaignspend.
MANAGEMENT ACCOUNTS
QWhat’s the
best way to
get paid by
my business?
Susie Kevern
Chartered Management Accountant
PoundLane
t: 07801 199671
w: poundlane.co.uk
dividendsinsteadofasalary.
Thisdoesn’tattractthe
employer’scontributionsso
costslessthansalarieswhile
alsoreducingpersonaltax.
Dividendsarecappedatthe
DIRECT MAIL
QIs physical
printed and
posted mail
relevant in a digital
world?
A Thewrittenwordisthe
secondoldestformof
communicationafterthe
spokenword.Communication
inthisformatissuccessful
becauseitismemorableand
activateslong-termmemories
withinthebrain.
Today,RoyalMailprocesses
morethan14.4billionletters
peryear.Eachonestandsout
inacrowdedmarketing
landscape.Unlikeemail,a
letterisaphysicalobject:itis
postedthroughaletterbox;it
avoidsspamfilters;reduces
unsubscribes;andgrabsthe
attentionoftherecipientthe
momentitlands.
Withmoreofusworking
fromhome,physicalpostis
achievingevenhigher
engagementrates.Thisis
becausewhentheletterbox
rattles,consumers
instinctivelyjumpupand
openthemailstraightaway.
Theystopwhattheyaredoing,
theninstinctivelyleapbackon
totheirPCtogetthedeal.
Mailhasevolvedalongside
technology.Youwillfindoffers
fromcarservicecompanies,
holidayfirmsandinsurance
companieswhoallseemto
knowmoreaboutyouthan
Ask the Activists
Send questions to ask@business-action.co.uk
totaloftheprofitsthecompany
makes,soinabadyearyour
paymentscouldreduce.Last
year,dividendswerenot
includedinfurlough
calculations,creatingdifficultly
forsomebusinessowners.
Thefinalpointondividends
isthatinordertoqualifyfor
thestatepension,youneedto
havepaidnationalinsurance.
Thebestwaytodothisisfor
thecompanytopayyouabasic
salary,regardlessofprofits.
Lorien Hamilton
Sales Manager
Stannp
t: 01271 320864
w: stannp.com
youknowaboutyourself.That
isthebeautyof
personalisation,thekeyto
grabbingconsumerattention.
Hereisaclassicexample:
“DearJohn,
Thecarinsuranceonyourred
FordMustang,registeredon
2ndofMay2019,registration
XTPB1101,isabouttoexpire.
Wecanofferyouthebestdeal
intown–pleasegoto
www.bestdealtoday.comand
usethevouchercodeDEALfor
anamazing50%offnow.You
willneedtohurrythoughJohn
asthisexclusivedealexpiresin
thenext3days.”
Allthewordsinblueare
personalised,usingprofiled
dataandthenmergedinto
yourletter,enablingyouto
communicateindividually
witheveryone.Youaddvalue,
appealdirectlyandmakean
easytotrackoffer.Ultimately
engagingconsumers,while
effectivelymeasuringyour
ReturnonInvestment.
Ifyourbusinessisasole
traderorpartnership,the
situationissimpler.Youare
taxedonthetotalprofityour
businessmakes,butdon’thave
topayextrataxasanemployer.
Whatisoftenoverlookedin
comparingdividendsand
salariesisthatprofitsdon’t
guaranteethere’llbecashinthe
bank.Beforeyoutakemoney
out,youneedtomakesurethat
there’senoughleftovertopay
allthebills.
12 business action | Midsummer 2021 | business-action.co.uk
Q&A ~ your business questions answered
north enterprise
devon
growth
news
innovation
& views
2021 business exhibition
It’s back! NorthDevon’s
biggestbusiness-tobusiness
exhibitionisbackforitsthird
year,havingmissed2020dueto
Coronavirusrestrictions.
Thursday 28 October 2021
Thisyear’sBBxpo–Bideford
BusinessExpo–willtakeplace
onThursday,28Octoberat
DevonHall,BidefordCollege.
Theannualeventwasthe
suggestionofBusinessAction
co-publisherAlanWilliams
anddrawsonBusinessAction
editorRobertZarywacz’s
experienceoforganising
successfullargebusinessevents
acrossNorthDevonoverthe
past10years.
Followingitsfirstyear
success,the2019BBxpowas
evenmoresuccessful,with
2020lookingtobethebestyet
beforebeingcancelleddueto
lockdown.AlanandRobertare
confidentthatthe2021event
willpickupfromwherethe
previousoneleftoff.
“BBxpocreatesawonderful
buzzamongexhibitorsand
visitorsbecausenooneelse
organisessuchaneventin
NorthDevon,”saysAlan.“We
aredelightedtoseebusinesses
makenewcontactsattheevent,
findprofessionalbusiness
adviceandsupport,and
generatenewbusiness.”
Who can you ask?
Business owners are not ‘born’ and must learn how to run a business as
they go along. It’s not always clear who to ask when we have questions
about what to do.
Thank you to our Business Activists for offering their time and expertise to
answer your questions.
We publish their contact details, as they are also happy to talk through
general enquiries and offer guidance, although will charge when you
require them to give specific professional advice.
If something is holding you back in your business, ask someone. Ask a
friend in business, ask a business you use, ask our Business Activists.
Someone will have the answer or be able to point you in the right direction.
Helping each other helps all our businesses and leads to greater prosperity
for all.
IMPORTANT: The answers on these pages are intended only as general
information. You should seek specific professional advice before taking any
action in relation to your own business.
North Devon’s biggest business-to-business exhibition:
(from left) BBxpo organisers Alan Williams and Robert Zarywacz
Supporting exhibitors
“BBxpoissuccessfulbecause
wedon’tjusttakeexhibitors
moneyandgivethemaspace,
weactivelypromotetheir
businessesinthismagazine,on
ourwebsiteandacrosssocial
medianetworks,”addsRobert.
“Wearecommittedto
providingaffordableexhibitor
spacethatdeliversvalue.”
Peak
Online
Affordable exhibitor space
Earlybirdpricesstartfrom£75
(smallstands)and£125(large
stands)whenbookedandpaid
before31August2021.
Allexhibitorsreceiveafree
businessprofileontheBBxpo
websiteandinthismagazine
(provideddetailsareprovided
beforepublicationdeadlines)as
wellaspromotionalpostson
socialmediachannels.
Aswellasexhibitionstands,
BBxpowillfeatureotheruseful
businessactivitiescurrently
beingorganised.
Book stands at bbxpo.uk
AlanandRobertareawareof
theriskofcancellation,but
believeweallneedtoprepare
toreturntonormality.
Welookforwardtomeeting
oldcontactsandmakingnew
connectionsatBBxpo2021.
■ Details07971176044or
bbxpo.uk
ONE COMPLETE ONLINE SOLUTION
@businessactionm | Midsummer 2021 | business action 13
FEEL ELECTRIC
TRADE UP, PLUG IN
AT BLIGHTS MOTORS
TownSq,operatorofthenew
Nodeenterprisecentrein
Barnstaple,hasappointed
JulianDymondasits
communitymanager.The
NodeaimstosupportSMEs,
start-upsandfreelancersin
Barnstapleandsurrounding
areasofNorthDevon.
Julianwillberesponsible
forfindingandsupporting
newmembers,sourcingand
organisingbusinessmentors,
arrangingeventsandthe
generalday-to-dayrunningof
theHub.
ConstructionoftheNode
buildingonRoundswell
EnterpriseParkwascompleted
inJanuary2021.Thebuilding
includes37smallandmedium
offices,acoworkingspacefor
upto50peopleplusmeeting
rooms.Itaimstoboostthe
localeconomyandcreatejobs
inNorthDevonandTorridge
bysupportingpotentialhighgrowthandstart-upbusinesses.
Julianpreviouslymanaged
leisurecentresacrossNorth
Devon,wherehefocusedon
developingbusinessstrategy
Boden Grouphaswonthe
contracttomanagebuilding
facilitiesatthenewNode
enterprisecentre.BodenGroup
willdeliverasystemofplanned
preventativemaintenance
ensuringthesafetyand
complianceofthebuilding’s
heating,electricaldistribution,
fireandsecurity,andCCTV
systems,andspecialist
Legionella,airconditioning
andF-gassystems.
Theenvironmentally
sustainablebuildingmeetsthe
BREEAMExcellentstatuswith
anoverallreductionof25%on
itscarbonemissions.The
building’senergy-efficient
SUPPORT
FAMILY RUN FOR 88 YEARS
OPEN 7 DAYS A WEEK
SALES
SERVICE
PARTS
PARTS
RENTAL
TRADE UP...PLUG IN...WITH MG ELECTRIC
TEST DRIVE AN MG NOW!
Community manager joins
new enterprise centre
andcommunitybuilding–
experiencethatperfectly
translatestohisnewrole
fosteringathrivingworkspace.
Juliansays:“Steppingoutof
yourcomfortzoneandtakinga
leapintotheunknownrequires
ahugeamountofcourageand
support,whetherthat’sstarting
somethingneworjustchanging
howyouworkday-to-day.The
lighting,naturaldaylight
compensationandenhanced
insulationcoupledwith
electricityproducedfromasolar
PVsystemdramaticallyreduces
Julian Dymond, community manager of the Node
feelingofdoingitalonecanbe
daunting,whichiswhere
supportivespaceslikeNode
reallycomeintotheirown.
“Ourcommunity-focused
coworkingandofficespace
willgiveindividuals,teams
andorganisationsawayto
workflexiblyandefficiently
amongstotherlike-minded
people.Weknowfromour
itsoverallrunningcosts.
KeithBright,BodenGroup
operationsdirector,says:“I’m
thrilledwehavebeensuccessful
insecuringthisopportunityto
The reception area of the Node enterprise centre
Bideford
HANDY CROSS, CLOVELLY ROAD, BIDEFORD, EX39 3ET
01237 472282
www.blightsmotors.co.uk
otherhubsacrosstheUKthat
avibrantworkspacehasahuge
impactonproductivity,but
alsoonanindividual’shealth
andwellbeing,andthat’swhy
wearereachingouttolocal
peopletoofferthemanewway
ofworking.
“It’snotjustabouthaving
somewheredifferenttowork–
wesupportourmemberswith
anumberofdifferent
mentoringandworkshop
schemesandI’dencourage
anyonewithanideaoradesire
tostarttheirownbusinessto
getintouchwithus.
“Wecanoffersupportto
anyoneintheearlystagesof
theirbusiness;fromsomeone
workingfromhomewhowants
totakeadvantageofthenatural
networkingopportunitiesthat
comewithbeingpartofa
community,totheindividual
withapromisingideawho
can’tquitequittheirday-job
yet–wecanhelp.”
■ Details01271452442or
thetownsquare.co.uk
Facilities company wins new maintenance contract
supportNorthDevonDistrict
Council.Bodeniscommitted
tosupportingthecommunity
fromwhichourownbusiness
hasgrown,andtheEnterprise
Centregivesusagreat
opportunitytodothis.”
JulianDymond,Node
communitymanager,says:
“BodenGrouphavean
excellentreputationduetothe
strongstandardstheyplacein
theirwork.I’mlookingforward
toworkingwiththemagainas
theyhelpustoturnNodeinto
athrivingspaceforstart-ups
andsmallbusinesses.”
■ Details08456460112or
bodengroup.co.uk
14 business action | Midsummer 2021 | business-action.co.uk
AWARDS HEADER
business
ACTION AWARDS
2021
North Devon’s independent business awards
Congratulations to our
winners.OursecondNorth
DevonBusinessAwards
celebratethesuccessesoflocal
businessesoverthetoughest
yearinlivingmemory.
Wethoughttheawardswere
unusuallastyearwheninstead
ofhostingawinnersevent,we
wereforcedtoannounce
everythingonline.Originally,
wehadhopedwewouldbeable
tohostawinnerseventthis
year,insteadofwhichweeven
hadtoconductthejudging
virtuallybyvideomeetings.
Thank you
Inviewofallthesedifficulties,
thankyoutoeveryoneinvolved
inmakingthisyear’sawards
suchasuccess.
Thankyoutoallourentrants
fortheirtimeandeffortin
sendingintheirentries.
Thankyoutoallour
North Devon’s winners
sponsorsformakingtheawards
possiblethroughtheirsupport.
Thankyoutoourjudges,
whohavegivenuptheirtimeto
readallyourentries,lookat
websitesandselectfinalists
andwinners.
Whenfurtherlockdowns
wereintroducedthisyear,we
didwonderwhetherwewould
receivefewerawardsentries,
butweredelightedthatthe
numberswasalmostthesame
aslastyear.Wehopethatnext
yearwecanruntheawardsas
originallyplanned.
Awards event
Whilewecouldnotholdan
eventtoannouncethewinners,
wewillbeholdinganeventfor
sponsorsandjudgestomeet
bothour2021and2020
winnerswhenallrestrictions
arelifted.
■ business-action.co.uk/awards
@businessactionm | Midsummer 2021 | business action 15
A big thank youtooureight
independentawardsjudges,all
businessownersandmanagers,
whohavegivenalotoftheir
valuabletimetoreadingall
AWARDS
INDEPENDENT AWARDS JUDGES
yourawardsentries,lookingat
entrants’websites,considering
allthecriteria,thenattending
ourvirtualjudgingsessionsto
selectourfinalistsandwinners.
Ourjudges’independenceis
vitalinensuringfairnessand
transparency,whiletheir
businessknowledgeensuresall
entrants’challengesand
achievementsarerecognised.
Susie Kevern
Pound Lane
Financial Management
■ Details07801199671or
poundlane.co.uk
Rod Martin
Together Financial Solutions
■ Details01271346123or
togetherfinancialsolutions.co.uk
Linda Middleton-Jones
International Trade Matters
■ Details01398332881or
internationaltradematters.com
Frank Stone
Kameleon
■ Details01271634417or
kameleondigital.uk
Vikas Mahajan
Aramis Rugby
■ Details01769550284or
aramisrugby.co.uk
Mike Matthews
Lineal Software Solutions
■ Details01271375999or
lineal.co.uk
Helen Pedlar
Pedlars of Ilfracombe
■ DetailsatFacebook
@pedlarsofilfracombe
Rachael Taylor
SWIG Finance
■ Details01872223883or
swigfinance.co.uk
Wills, Probate & Lasting
Powers of Attorney
Alan Williams
01271 860105 / 07970 671192
wills.athome@yahoo.com
wills-athome.co.uk
Day or evening appointments in
the comfort of your own home
Wills: £75 Single
£110 Joint
16 business action | Midsummer 2021 | business-action.co.uk
AWARDS
WINNER
Smart Manufacturing
North Devon Business of the Year 2021
Supporting vaccine manufacture
We are delightedtoannounce
thattheWinnerofWinners,
ourBusinessActionNorth
DevonBusinessoftheYear
2021isSmartManufacturing.
SmartManufacturingnot
onlyimpressedourjudgesto
wintheBusiness-to-Business
ExcellenceAward,butwere
thenvotedbythejudgesasthe
overallawardswinner.
Weofferthemourheartiest
congratulations!
Manufacturing beacon
SmartManufacturing’swin
demonstratesthevitalrole
manufacturingplaysnotonly
intheeconomyandcultureof
NorthDevon,butalsointhose
oftheUnitedKingdom.
Manufacturersplayakey–
andwidelyunacknowledged
role–inenablinglifeaswe
The North Devon Business of
the Year Award 2021isonce
againsponsoredbyPhilipJ
Milton&CompanyPlc.
Thewinnerwasselectedby
theawardsjudgesfromthe
winnersofthe12awards
categories–businessescannot
enterthemselves.
Philip J Milton & Company plc
Wearedelightedandproudto
offerafullyindependent
financialandinvestment
planningserviceandweadvise
uponallaspectsofclients’
financialaffairs.Thecompany
continuestoexpandits
operationsandalsooffersan
AccountancyandTaxation
servicealongwithaWill
Writing,Trusts,Estatesand
ProbateDepartment.
knowittocontinue.Whatis
more,manufacturersare
essentialtothedevelopmentof
productsthatwedependonto
fightandprotectourselves
duringtheCoronavirus
pandemic.
ExpertsfromtheUniversity
ofExeterhavebeenworking
withSmartManufacturingto
optimisetheproductionof
TheCompanyisauthorised
andregulatedbytheFinancial
ConductAuthority(FCA)and
isoneofthelargestandlongest
establishedIndependent
FinancialAdvisersinNorth
Devon.Weareregulatedatone
ofthehighestavailable
Winning team members at Smart Manufacturing, Bideford
sponsored by
equipmentitmanufactures
whichisusedtocreatethenew
Oxford-AstraZenecavaccine.
ViaaKnowledgeTransfer
Partnership(KTP)project,
part-fundedbyInnovateUK,
KTPAssociateSamAbraham
hasbeenworkingfull-timeto
developandimprove
equipmentperformancesince
March2021.
categories,beingoneofavery
fewauthorisedtoundertake
discretionaryinvestment
managementandtoholdclient
money.Consequently,weare
requiredtomaintainsizeable
andverystrictfinancial
resourcesatalltimes.The
Exceeding expectations
SmartManufacturing’sawards
successisdirectlylinkedtoits
businessphilosophy:“We
combineteamworkand
technology,whereverwecan,
toexceedourclient’s
expectationsintermsofthe
qualityoftheworkandthe
servicesweprovide.”
Judgeswereimpressedby
thecompany’sinvestmentin
technologyandequipment,
whichhasledtoarecent
expansionofmanufacturing
space,anditscommitmentto
supportingitscustomers,
especiallythoseinthefood
andpharmaceuticalindustries.
ReadmoreonSmart
Manufacturinginadetailed
featureinournextissue.
■ Details01237471977or
smart-manufacturing.co.uk
Company’saccountsaresubject
tothoroughindependentaudit
andfullaccountsarepublished
andsubmittedtotheFCA
regularly.Also,theFinancial
OmbudsmanServiceand
FinancialServices’
CompensationSchemeapplyto
enhanceinvestorprotection
againstfinancialloss.
Withwelloverthreedecades
ofexperience,wealsoboast
someofthehighestfinancial
services’qualificationsinthe
country.Staffareencouraged
andsponsoredtoachieve
qualificationsbeyondthe
industrystandardtoensure
thatwecontinuetodeliveran
excellentservicetoclients.
■ Details01271344300or
miltonpj.net
@businessactionm | Midsummer 2021 | business action 17
HEADER
18 business action | Midsummer 2021 | business-action.co.uk
■ advancedscaffoldingltd.co.uk
Advanced Scaffoldingisa
scaffoldingerectioncompany,
basedinBarnstaple,providing
allaspectsofscaffolding,
temporaryroofingstructures,
industrial,commercialand
domesticscaffoldservices.
Itcurrentlyemploys49staff,
includingscaffoldlabourers,
scaffoldersofvarying
qualifications,advanced
scaffolders,yardmen,
apprenticesandadministrators.
Ithasnewbuildhousing
sitesintheExeter,Tivertonand
Barnstapleareasfornational
constructioncompaniesplus
manyprojectsinNorthDevon.
Italsohasnationwidecontracts
■ everythingwestward.co.uk
Everything Westwardisa
retailgiftshopsellingDevonsourcedgifts,photography,
jewellery,cardsandhomeware
plusDevonfoodanddrinks.
Theshopisbasedjust57
stepsawayfromtheseain
WestwardHo!andprovidesa
freelocaldeliveryserviceto
surroundingvillages.Italso
runsathrivingonlinestore
andsellsviaFacebookand
Instagramthroughitslarge
socialmediafollowing.
Thejudgeswereimpressed
withtheimportance
withAldisupermarkets,Lloyds
bankandMarks&Spencer,
mainlyinthesouthofEngland
andWales.
Judgeswereimpressedwith
Advanced’sScaffolding’svery
openapproachtorecruitment
anditsbeliefthat“everybody
deservesachancetoshineand
achievetheirpotential”.
Ithastakenonmanyyoung
peoplewhohavegrownand
maturedwhileworkingwith
thebusiness,joiningwithvery
fewornoqualificationsand
progressingtofullyqualified
scaffolderswhohavelearneda
trade.Somehaveobtained
drivinglicences,furtherHGV
licencesandothercertifications.
EverythingWestwardplaces
onofferingthebestselection
ofDevon-madegoodsinone
shop.IthasbespokeWestward
Ho!andDevonrangesmade
exclusivelyforitandworks
withmorethan70local
suppliersofgifts,food,
alcohol,photography,cards,
candles,jewellery,soapand
crafts.Italsoworkswithlocal
holidayletstoprovideall-
Devonwelcomehampersfor
theirguestsontheirarrivalin
AWARDS
WINNER
Advanced Scaffolding
Best Employer
WINNER
AdvancedScaffoldinghasa
provenapprenticeship
programme,havingtrained
manypeopletobecome
qualifiedscaffolders.Past
apprenticeshaveevenwon
CITBScaffoldApprenticeof
theYear,anationally
recognisedaward.
EverymemberofAdvanced
Scaffolding’sstaffundertakes
training,asitbelievesitis
importanttodevelopand
maintainskills.Officestaff
attendFirstAidandHealthand
Safetytrainingandallscaffold
operatives,labourersand
yardmenneedtopasstheir
HealthandSafetysitetraining
andexaminationsbeforethey
Everything Westward
Best Retailer
Devon.Itisconstantlyadding
toitsrangeeachyearand
buildsfirmrelationshipswith
itslocalsuppliers.
Thestoreisopensevendays
aweekwithlatenightopening
duringsummersothatvisitors
havelotsofopportunityto
takehomeDevon-madegoods
withthem.Overthepastyear,
theonlineshopandsocial
mediaaccountshavebeen
invaluable,enablingitto
operateaclickandcollect
canprogresstoanyfurther
scaffoldingtraining.Whenthey
havecompletedthis,theystart
anestablishedtraining
programmetoexpandtheir
skillsandknowledgeasthey
progressthroughtheranks.
Individualsaresupportedin
addressinganypersonalskills
theylackwhichcouldhold
thembackfromreachingtheir
fullpotential,suchasdriving,
ITskillsormorepersonal
developmentneeds.
Thebusinessaimstocreatea
‘family’atmosphere,havingan
‘opendoor’policysoeveryone
feelscomfortablediscussing
theirideas,concernsor
suggestions.Italsoorganises
socialactivitiesandprovides
welfarefacilitiesonsite.
Runners-up
Thankyoutoourrunners-up:
➤ ClovellySoapCompany
➤ SouthMoltonScaffolding
➤ TerraceTapas&WineBar
servicealongsideUKpostal
deliveryandfreedeliveryto
neighbouringtowns.
EverythingWestwardhas
alsoraisedmorethan£4,000
forNorthDevonHospicefrom
theproceedsoffacemasksales.
OwnerMargaretWarrener’s
commentssumupEverything
Westward’swinningapproach:
“Weloverunningandowning
EverythingWestwardandare
sohappythecommunityand
ourcustomershavesupported
usfantasticallyduringa
difficultyear.”
Runners-up
Thankyoutoourrunners-up:
➤ FootCandy
➤ HomeSweetHome
➤ Sew@Home
@businessactionm | Midsummer 2021 | business action 19
■ smart-manufacturing.co.uk
Smart Manufacturingwas
foundedin1986andnow
operatesa1,200square-metre
factoryinBideford,equipped
withthelatesttechnology.It
hasrecentlyextendedits
factorybyafurther400square
metresdedicatedtoa‘clean’
assemblyareatoincrease
productivityandraisequality
evenfurther.
Judgeswereimpressedwith
thehighlevelofsupportSmart
Manufacturingprovidestoits
clients.Itisoneofonlyafew
localbusinessesabletooffer
24/7365days-a-yearsupport,
withengineersreadytobe
■ theilab.co.uk
The ilabwasestablishedin
2011,wheniPhoneswere
hittingthemainstreamand
iPadshadjustbeenlaunched.
PaulSelveyfromBraunton
andbusinesspartnerRory
Wigginfelttherewasabig
opportunityonBarnstaple
HighStreetforaconsumer
electronicsoutletfocussedon
repairsandaccessoriesforthis
emergingmarket.
10yearson,theilabhas
repairedmorethan50,000
mobiledevicesandnow
comprisesaclose-knitteamof
seven,severalofwhomhave
beenwiththebusinessfrom
thestart.Theilabclaimsits
team’spassionanddedication
arealargepartofthereason
deployedallovertheUKto
assistclients.Itcommitsto
nevercompromisingonquality
whilemaintainingitshigh
serviceandproductstandards.
SmartManufacturingisthe
onlylocalcompanyheavily
investingintraining,
equipmentandR&Dwhile
workingwithexpertsfromthe
UniversityofExetertooptimise
theproductionofequipment
usedtocreatethenewOxford-
AstraZenecavaccine.Itisalso
investingindevelopingATEX
productstocreatesafer
whythebusinesscontinuesto
succeedandthiscertainly
resonatedwithourjudges.
Theilabteamaimstogive
eachconsumerapersonal
serviceandtobuildarapport
withcustomers.Theyalways
takethetimetohelp,even
whenthereisn’tasale
involved,becausetheir
reputationisimportantand
setsthemapartfromtherest.
Itisnotuncommonforstaffto
spendhalfanhourtalkingtoa
customer,answeringtheir
questionsandgivingadvice.
Customerserviceisabove
allelsethemostimportant
AWARDS
WINNER
Smart Manufacturing
Business-to-Business Excellence
WINNER
The ilab
workingenvironments.
Overthepastfiveyears,
SmartManufacturinghas
investedmorethan£1million
todevelopitscapabilities,
whichithopeswillenableitto
provideevenmoreemployment
inNorthDevon.
SmartManufacturing
supportsmanybigname
brandswhoseproductsand
servicesareusedeverydayby
millionsofconsumerswho
havenoideaofthesupporting
roleplayedbybusiness-tobusinessprovidersand
Consumer Service Excellence
factorfortheteamandhas
beeningrainedinthevery
foundationoftheilab.Some
holidaymakersevenmakea
specialtriptoBarnstapleto
stopbyandsayhello,with
manycommentingthatthey
“justdon’thaveanythinglike
this”wheretheylive.
Severalyearsago,theilab
launcheditsWeCometoYou
servicetoprovideamobile
repairservice.Teammembers
traveltocustomers’homes,
placesofworkorhotelsto
carryouttheirrepaironsite.
Overthepastyear,theyhave
collectedbrokendevicesfrom
manufacturers.Clientsit
supportsincludeAccord,Arla,
Bellway,Forthglade,Ginsters,
Heinz,RedrowandWrigley.
Withmanyoperatinginthe
supplychainforfoodand
pharmaceuticalsupplies,Smart
Manufacturingprovides
constantout-of-hourscontact
asclientscannotafford
productiondowntimeand
requireaswiftresponsewhen
issuesarise.Itisthiswinning
commitmenttosupporting
clientbusinessesthatmade
SmartManufacturingstandout
forourjudges.
Runners-up
Thankyoutoourrunners-up:
➤ CooperGolding
➤ GiffordsChartered
Accountants
➤ SavonaFoodservice
customers’homesand
repairedinstore,aswellas
helpingmanykeyworkers,
oftenatveryshortnoticeor
afterhours.
InresponsetoCovid,the
ilabhasalsocollected
unwantedorbrokentablets
andlaptopswhichithasfixed
andrefurbishedforfreebefore
donatingthemtoschools.
Currently,devicesworthmore
than£5,000havebeendonated
to15differentlocalschoolsto
provideessentialtechnology
forlocalchildren.
Forthesereasons,our
judgesthoughttheilaba
worthywinner.
Runners-up
Thankyoutoourrunners-up:
➤ BabySensoryNorthDevon
➤ DevonPodiatry
➤ TorrsParkDentalPractice
20 business action | Midsummer 2021 | business-action.co.uk
■ smart-manufacturing.co.uk
Sciencedipityhasbeen
inspiringyoungstersinscience
since2014throughworkshops
forschoolsandgroups,
communityandcorporate
events,andscienceclubsfor
home-educationcommunities.
Sciencedipityisledby
qualifiedscientistandteacher
RuthMacLaren,supportedby
asmallteamofstaff.
Whenlockdownstarted,
RuthcreatedStay-in-Science
onlineclubsdeliveredover
■ Facebook@22TheCoffeeCabin
The Coffee Cabin, Appledore
openedinMarch2014withthe
aimofofferingfriendlyservice
withgreatcoffee.
Itmakes99%ofitsfoodin
house,includingsweetand
savouryscones,awide
selectionofcakes,cookies,
shortbread,soups,stews,
chowders,curriesandmore.It
AWARDS
WINNER
Sciencedipity
Digital & Online Achievement
sponsored by
Integraiscommittedtoprovidingtheverybestcommunication,
internetandITsupportforbusinessesfromitsofficesinNorth
DevonandEssex,includingmanagedITsupportandhosted
telecomsviaourownVoIPsystem.
Since2010,we’vebuiltareputationforpersonal,friendlyand
professionalservicethatdoesn’tcosttheearthandhaveworked
withawiderangeofbusinesses,puttingtherighttoolsandsupport
inplacetohelpthemgrow.
Withover50years’combinedexperienceinourexpertteam–
andapromisetoalwaystreatyouasanindividual–youcanbe
surethattheadvicewegiveistherightadviceforyourbusiness.
■ Visitintegra.im
WINNER
The Coffee Cabin
Excellence in Hospitality & Tourism
hasbuiltareputationforits
crabsandwiches.
TheCoffeeCabinuseslocal
produce,including:sausages
bacon,gammon,beef,chicken
andporkfromFHeards,
WestwardHo!;fishandcrab
fromthewetfishshop,
Appledore;andbreadfrom
CountryCottageBakery,
Bideford.
Ourjudgeswereimpressed
bytheattentiontheCoffee
Cabinpaystoitscustomers’
requirements.Itisabletocater
foranydietaryrequirementsas
itmakeseverythinginhouse.
Thisattractslotsofreturning
customerswithallergieswho
trustittopreparetheirfoodas
theyneedit.
Outsideoflockdown,the
CoffeeCabinhasafunand
friendlyatmospherewith
seatingclosetogethersothat
customerscanchatandmake
newfriends.Duringlockdown,
thecaféhasoperatedasa
Zoomandbackedupby
speciallydesignedresource
kitsdeliveredtofamilies’
homes.Clubsarecertificated,
sochildrencanworktowards
theBritishScience
Association’sAwardand
privateFacebookgroups
supportfamiliesastheywork
towardstheaward.
Ruthhasalsocreatedfree
scienceworkshops,opento
anyoneintheUK,andis
runningmorespecialised
scienceclassestoshareher
knowledgeandpassionfor
microscopy.
Theseactivitieshave
doubledthenumberof
childrenSciencedipityengages
withsincelockdownbegan.
Runners-up
Thankyoutoourrunners-up:
➤ AleafiaWellnessCentre
➤ SavonaFoodservice
➤ TopMeadowFarm
takeaway,evenwhen
restrictionsloosened,asit
believescustomers’safetyis
moreimportant,butnormally
itlikestogettoknow
customers’favouritesandwill
oftenbepreparedtoservethese
evenbeforetheyhavesatdown.
Itshighstandardofservice
isveryimportanttotheCoffee
Cabinandhasledittowinning
manyawards,includingsix
TasteoftheWestGoldAwards.
Also,lastyearitprovidedfree
mealsforlocalchildrenduring
schoolholidays.
Runners-up
Thankyoutoourrunners-up:
➤ TheEarlsdale
➤ HeleCornmill&TeaRoom
➤ StVincent’sGuestHouse
@businessactionm | Midsummer 2021 | business action 21
■ moretonhousedevon.com
Moreton HouseisaGradeII
listedformercountryhousethat
HarveyandHelenPhillipshave
workedonrestoringasa
weddingandeventsvenueand
visitoraccommodationsince
2015.Whentheyassumed
ownership,thebuildingsuffered
fromdampproblems,roof
leaks,dryrot,wetrot,
woodworm,death-watchbeetle
andaninternaltemperatureof
just4°C.Italsofeltlikean
institutionafterhavingbeen
usedaspartofGrenvilleCollege
Schoolfromthe1950sto2009.
TherestorationofMoreton
Houseimpressedourjudges
becauseitisamajorproject
thatreturnsalocallandmark
withasignificantheritageto
usebythepublic,ithas
employedtheskillsand
expertiseofawidevarietyof
localtradespeopleanditisa
■ topmeadowfarm.co.uk
Top Meadow Farmisactively
regeneratingBarnstapleafter
openingthefirstbutchers
shopinButchersRowfor
manyyearsinJune2020.
Notputoffbythe
dominanceofsupermarkets,
TopMeadowFarmtookon
thischallengebycreatingan
interiorwithahighly
impressivemoderndesignand
managingthespaceinitsunit
effectively. Italsocreateda
furtheroff-sitecuttingunit,
launcheditsonlineshopwith
‘clickandcollect’salesin
March2020andmarketedthe
businessprofessionally.
Ourjudgeswereimpressed
athowTopMeadowFarm
combinesalltheelementsofa
traditionalbutcher’sshopwith
themodernfacilitiesof
internetsellinganddelivery,as
AWARDS
WINNER
Moreton House
Excellence in Construction
sponsored by
Weareoneoftheleadingindependentbuildersmerchantsinthe
SouthWestoperatingoutof20locationsacrossDevon,Cornwall
andSomerset.Atourbranchesyou’llfindawidearrayofhigh
qualityproductsinstock,includinglandscaping,plumbingand
heating,heavysideandlightside,decorating,andgeneral
buildingmaterials,aswellasdedicatedkitchen,bathroomand
bedroomshowroomsinmanylocations.
Ourbranchteamsarehighlyknowledgeableandareonhand
tooffernecessarytechnicalassistance,recommendproducts
fromourextensivestock,andassistwithanyprojectsyou’re
undertaking.Whetherit’sourknowledgeableandreliablestaff,
orourgreatrangeofproducts,weaimtogothatextramile
whetheryou’rebuilding,maintaining,renovatingorrepairing.
We’redelightedtobeinvolvedinrecognisingalocalheroin
theconstructionindustry,asectorveryrelevanttoourbusiness.
■ Visitrgbltd.co.uk
personalprojectundertakenby
afamilycommittedtocreating
averyhighqualityvenue.
Withmorethan100rooms,
some3,600squaremetresof
WINNER
Top Meadow Farm
Outstanding New Business
wellaspromotinghighquality
NorthDevonproducetoboth
localandnationalconsumers.
FounderRayAuvrayisa
localfarmerwithapassionfor
organicfarmingandTop
Meadowisverymuchafamily
business,withsevenfamily
workersandfull-time
employees,includingtwo
butchers,runningtheshop.
TheTopMeadowbrandcomes
fromthenameofafieldon
StoneFarm,oneofthefamily’s
homefarms.Meatissupplied
fromitsownfarmsaswellas
fromotherlocalfarms.Top
Meadowplacesastrong
emphasisonhighanimal
welfarestandardsandlooksto
floorspaceandmorethan120
windows,HarveyandHelen
areapproximatelyhalf-wayand
sixyearsintotheproject,
havinggivenuptheirprevious
partnerwithfarmerswho
farmsustainablyand,where
possible,organicproducers.It
alsosuppliesexcellentproduce
fromotherNorthDevon
farmers,growersand
horticulturalists.
Thebusinesswasstarted
withthebeliefthatallmeat
consumersshouldhaveaccess
tohighquality,highwelfare,
organicandlocalmeat.Top
Meadow’sbutchersarealways
talkingandlisteningto
customersandoftenacton
theirideasandsuggestions.
Theyalsoofferadviceonhow
tocookandtreatmeat.
Openingduringlockdown
presentedextrachallengesfor
careers.Workingwithlocal
buildingcontractors,theyhave
projectmanagedandinterior
designedtheworkthemselves,
includingpaperwork,budgets,
healthandsafety,planning,
procurementandregulatory
aspectsinadditiontohands-on
craftandDIYtasks.
Restorationworkincludes
re-renderingmuchofthe
exterior;replasteringlotsofthe
interiorwithtraditionallime
materials;restoring,painting
anddecorating50rooms;and
systematicallytakingapart,
repairingandcarefully
restoringeverythingfrom
chimneypotstocellarsteps.
Thishasdevelopedanalmost
encyclopaedicknowledgeof
traditionalbuildingmethods
andmaterials,paintsand
cleaningtechniques.
Withlockdownslimiting
opening,MoretonHouse
enjoyedgreatsuccesswithits
holidayletsin2020,achieving
70%occupancy,andhopesto
buildonthisasthehospitality
sectoropensupagain.Itsfirst
weddingreceptionisplanned
forAutumn2021.
Runners-up
Thankyoutoourrunners-up:
➤ TheGasmanandSon
➤ SouthMoltonScaffolding
TopMeadowasfootfallinthe
towncentrewasseverely
reduced.Mostofitsmarketing
wasdirectedthroughsocial
media,specificallyFacebook
andInstagram.Ithasnow
establishedavibrantonline
communityandalready
reachesanaudienceofsome
1,000followersthroughits
socialmediachannels.
WhileTopMeadowis
developingitsdeliveryservice
acrossthemainlandUK,its
maincustomersarequality
meatconsumersinNorth
Devon,whichdemonstrates
howitisachievingitsaimof
offeringlocalresidentsmeat
thatliterallygrowsinthefields
surroundingtheirhomes.
Runners-up
Thankyoutoourrunners-up:
➤ FootCandy
➤ HomeSweetHome
➤ MoretonHouse
22 business action | Midsummer 2021 | business-action.co.uk
■ terracetapasbar.co.uk
Kayne Harveyissecondchef
inthebusykitchenofthe
TerraceTapas&WineBar,
Ilfracombe.Hepreparesfood
freshlyeveryday,cooksto
orderunderpressureand
supervisesjuniorstaff.Heisa
bigpartoftheteam,regularly
contributingideasand
contributesactivelytothe
successofthebusiness.
Kaynewasaveryhardworkingkitchenporterwhen
presentownersDawnMullen
andCliveChilcottacquired
thebusinessin2016.He
startedafull-timecourseat
college,butsimplywasn’t
enjoyingit.Whileworkingfor
thebusinessintheevenings
andatweekends,hestarted
learningmoreaboutthe
kitchenandaskedifhecould
becomeanapprenticechefat
AWARDS
WINNER
Kayne Harvey
at Terrace Tapas & Wine Bar
Highest Achieving Learner
sponsored by
AtlasPackagingistheUK’sleadingindependentcardboardbox
company.Ourmainaimistoprovideourcustomerswiththebest
bespokecorrugatedpackagingandtodothiswehaveour
owndesignandproductionservice.Ateverystepoftheprocessit’s
conductedaccuratelywhilstkeepingourpriceshighlycompetitive.
Weunderstandthatlongwaitingtimes,costsandpoorquality
canharmtheimpressionofyourbusinesses.ButhereatAtlas
Packagingwehavetheadvantageofhousingbothdesign
andmanufacturingfacilitiesonsitewhichallowsustofasttrack
theprocessofmakingyourcorrugatedpackaging.
Wekeepourpricesfairandcompetitivetoensurethatthe
highestqualitystandardsaremaintainedthroughouttheprocess.
Andwithconstantreinvestmentandconsultationweareableto
offerstateoftheartprintingandmanufacturingservicesto
maintainqualityatitsverybesteverystepoftheway.
■ Visitatlaspackaging.co.uk
therestaurant.InDecember
2017,hejoinedfull-timeand
enrolledasaworkplace
apprenticeontheL2Commis
Chefqualification.
Duetoissueswiththe
trainingprovider,his
qualificationtooktwiceas
longasnormal,yetKayne
studiouslycompletedhislog
book,wroteuprecipesand
workdiaries,constantlycame
toworkearlyandspenthours
discussingcookeryandcourse
work.Dawnsaysthey“stand
inaweofKayne’smotivation,
persistenceanddetermination”
whenmostyoungpeople
wouldhavegivenup.
Duringthistime,Kayne
alsoachievedCIEHFood
Safety;L2HACCP;L2
Allergens;WorldHost2020
KeepingCustomersSafe
duringCovidandFirstAidat
Workqualifications.
Runners-up
Thankyoutoourrunners-up:
➤ EllieCourt
ofSavonaFoodservice
➤ JamesTimms
ofHarveyPrecisionTools
E s t . 1 9 8 3
Sustainable Corrugated Cardboard
Packaging with the environment at heart.
Packaging
Solutions for
our Planet.
Also passionate about our Community and
supporting our Charity of the Year 2021.
Roundswell Business Park,
Barnstaple, Devon, EX313TT.
+44(0)1271
344 055
sales@atlaspackaging.co.uk
www.atlaspackaging.co.uk
@businessactionm | Midsummer 2021 | business action 23
■ lambland.co.uk
Lamblandwasestablishedin
1961asasmallseasonalretail
shopintheharbourareaof
Ilfracombesellingleather
wallets,pursesandhandbags.
Asthebusinessdeveloped,it
recognisedtheneedtooffera
mailorderserviceandonline
storetoregularcustomers.This
grewquicklyandtoday
Lamblandisathirdgeneration
family-runglobalonline
businesswithitsheadquarters
onMullacottBusinessEstate.
NowLamblandhas
expandeditsrangetoinclude
sheepskinfootwear,sheepskin
rugsandawidevarietyof
gents’,women’s,children’sand
babies’sheepskinproducts.It
alsooffersacomprehensive
selectionoftopquality
■ holein1lynmouth.co.uk
■ Facebook@TwoScoopsTricycle
■ theoldbanklynton.co.uk
Liam Drewisa20-year-old
serialentrepreneurwhohas
nowstartedthreebusinesses.
AfterstudyingatPilton
CommunityCollege,he
movedtoYeoviltostudyLaw
andcompletedhiscriminal
litigationqualificationthere,
butdecidedthatuniversity
wasnotforhim.Hehada
longstandingambitiontorun
hisownbusinessandin
November2018tookthe
opportunitytobidforandwin
thetendertooperatethegolf
courseonLynmouth’s
AWARDS
WINNER
Lambland
International Trade
sponsored by
FoundedbymanagingdirectorLindaMiddleton-Jones,
InternationalTradeMattersLtdprovidesindependenttailored
supporttoSMEsandmicrobusinesses.
Levelsofengagementcanincludeatelephone-basedExport
Responsesupportservice,helpandadvicewithexport
documentationandaccreditations,orafully-embeddedExport
Managertooperateortrainyourexportdepartment.
■ Visitinternationaltradematters.com
cowhides,goatskinsand
sheepskinrugs,includingrare
breedsheepskins,reindeer
hidesandrugsforpets.
Lamblandworksvery
closelywithallitssuppliers,
whousethefinestsheepskin
andwool,ensuringproducts
areofthehighestqualityandas
ethicallysourcedaspossible.
WINNER
Liam Drew
Young Entrepreneur
seafront.Liamhasbeen
runningHolein1Lynmouth
sinceApril2019,alongwith
hisTwoScoopsTricycleice
creambusiness.
Liamsayshewentagainst
theadviceofmanytopursuea
careerinLaw:“Ikeptthe
couragetofollowmygut
feeling.Priortoopening
Holein1,I’dalwaysworkedfor
somebodyelse.Ienjoyedit
andI’velearntmostofwhatI
knowtodayfromthepeople
thatwereaboveme.
“Seeingwhatpotential
couldbemadeinthetourism
industryinLynmouthwasthe
maindrivingforce.Being
young,IfeltIhadnewand
differentideastomaybe
somebodythat’sbeeninthe
business20or30years.Isaw
Lamblandisproudtobe
Britishandispassionateabout
thecraftofhandmade
products.Themajorityofits
footwearandsheepskinisnow
BritishorEuropeanandalways
aby-productofthefarming
industry.Itpromotesaspecific
BritishMadecollectionwithall
productsbearingthe‘Madein
thingsthatmaybetheydidn’t.
“Twoyearsdowntheline,I
haven’tlookedback.”
Liam’sbiggestchallengewas
createdbylockdowns,which
shortenedhisseason.When
abletoreopen,hesawthat
footfallhadincreased
massivelyandcreated‘The
LatenightPutt’totake
advantageofit.
Puttinghisincredible
energytouseinthemost
recentlockdown,heusedthe
timetocreateathirdbusiness,
theOldBankcaféand
restaurantinLynton.
“Mybiggestsuccesshas
comemostrecently.Aftertwo
yearsofhardworkand
determination,I’vebeenable
totakeontheleaseofan
existingcafe.
Britain’logo.
Thecompanystarted
exportingwhenitsawaniche
intheoverseasmarketwitha
demandforBritish-made
products.Lookingathowit
couldflytheBritishflag
overseasandpromoteBritishmadefootwearandbespoke
sheepskinitems,itstarted
sellingviathirdparty
marketplacessuchasEbayand
Etsyaswellasonitsownweb
site.TheUSAwasthemain
target,althoughnowitshipsall
overtheworld.Toachievethis
ithadtointroducenew
shippingcourierswith
automatedparceltracking
softwareandtopriceitemssoit
couldabsorboverseastaxcosts.
Lambland’sbiggestmarkets
arenowFrance,Germany,the
USAandAustralia.Ithasalso
establishedrelationshipsin
NewZealandandNorthern
Irelandandhasstockistsin
thesecountries.
Runners-up
Thankyoutoourrunners-up:
➤ TheClovellySoapCompany
➤ PeakOnline
➤ ThreadLOXX
“Again,notbeingonetosit
around,I’vespentthewholeof
Lockdown3refurbishingit
andgettingitreadyforthe
Mayopening.”
Liamisalwayslookingfor
newwaystostandouton
socialmediaandhasalsobeen
usingdowntimeduringthe
recentlockdowntodevelophis
brand,asheseesthisasreally
importantinbeingableto
standoutfromthecrowd.Asa
result,hehasmadesurethat
hemaintainsaconsistentlook
acrossallhissocialmedia
activitiesandhasinvestedin
brandedcoffeecupsto
reinforcehisbrandacross
everythinghedoes.
OurjudgesfeltthatLiamis
aremarkableexampleofwhat
ispossibleforyoungpeopleto
achievebystartingtheirown
businessinNorthDevon.
Runners-up
Thankyoutoourrunners-up:
➤ EmilyBaglow&Whitney
Stoneman
➤ StaceyIbbotson
24 business action | Midsummer 2021 | business-action.co.uk
■ dymondengineering.co.uk
Dymond Engineeringhas
builtareputationasaleading
metalworksupplierin
shopfittingsandretaildisplay
equipmentsince1981andit
hasworkedwithmajorhigh
streetbrands.
Asamanufacturerofhighqualitybespokemetalwork,
Dymondprovidesaresponsive
sheetandtubemetal
fabricationservice,offering
designandvalue-engineering
withasolutions-focused
approach,alongwithits
specialistexpertisein
shopfittingsanddisplay
equipment.Itmanufactures
sub-contractmetalworkfor
leadingfit-outcompanies,
joinerycompaniesand
manufacturersaswellas
workingdirectlywith
independentretailers.
Whiletherapidgrowthof
onlineshoppingandrecent
lockdownsarehavinga
massiveimpactontheretail
industry,Dymond’scurrent
ownerssince2010havebeen
workingforsometimeto
diversifyintootherproducts
andmarkets.
■ FacebookKye’sOdd-jobs
Kye’s Odd-Jobswasstartedby
14-year-oldKyeWoodsin
Barnstaplein2020.
Kye’sbusinessfirstcaught
oureyeonFacebookwherewe
AWARDS
WINNER
Dymond Engineering
Made in North Devon
sponsored by
TheSignMakermanufactureshighqualitysignsandmemorialsto
suitallbudgets,offeringahugechoiceinmaterials,fontsand
images.Italsoprovidesamassiverangeofstandardsafetysigns,
postersandequipment.
Wemakesomanydifferentsignsjustthewayyouwantthem–
housesigns,homesignsandnameplates,doornumbers,memorial
plaques,businesssignsandwheelcovers.Ifyouneedadvicewith
anyofthesigns,plaques,businesssignage,memorialsorgiftsdo
callus01769561355.
OurmainworkshopsarebasedinNorthDevon,butwesendour
signsallovertheworld.Weknowweareluckytobesituatedinthe
countryandourwebsiteshowshowwecareforourcountryside.
Visitourwebsitetoseethehugevarietyofsignageweoffer.You
canplaceordersbyphone,emailorviaouronlineshop.
■ Visitsign-maker.net
Theseincludeitscustommadehandsanitiserstandsfor
childrenandadultsforusein
schoolsandbusinesses;its
RockandRollbedframesfor
campervanconversions,
whichenabletherearcarseats
inacampervantoeasily
WINNER
Kye Woods
Junior Entrepreneur
wereimpressedbyhisspiritof
enterpriseinsettingupa
businesscompletingoddjobs
forlocalresidents.Kye
convertintoacomfortablebed
frame;andtheTX3Total
TrainingTower,ahome
trainingrackconceivedduring
lockdownsbyJackEyers,aGB
Paracanoeathlete,whowas
disappointedwiththequality
ofaffordablehomepower
demonstratedthisagainby
entering ourbusinessawards.
Itisforthisreasonthatwe
feelKyedeservesrecognitionas
towerspreviouslyavailable.
DymonddevelopedtheTX3
withJackandithasnowbeen
chosenbyTeamGBtobe
installedintheGBOlympic
andParalympictraining
villageatthisyear’sTokyo
OlympicGames.
ThishasenabledDymond
toenternewmarketsandit
nowmanufacturesproducts
forlibraries,schools,offices
andfoodpreparationfacilities
aswellasthehigh-quality
homefurnishingsmarket.
Ourjudgesweredeeply
impressedwithDymond’s
highqualityengineering,
innovationanditsdedication
totheregenerationofBritish
manufacturing.Thecompany
proudlypromotesthevital
‘MadeinBritain’messageand
issupportingcustomerstoreshoremoreoftheirproduction
backtotheUK,asforeign
manufactureceasestobeas
cheapasitwasandhome
manufactureroftenprovides
superiorquality,faster
deliveryandgreatercontrol.
Runners-up
Thankyoutoourrunners-up:
➤ dizzydaze
➤ MoatHouse
➤ ThreadLOXX
agenuineentrepreneurwho
hastakentheinitiativetostart
abusinessatanagewhenmany
young peoplehavenoteven
startedtothinkaboutcareers
orbusiness.
WehavecreatedtheJunior
Entrepreneurawardto
celebrateKye’sachievementand
wethinkhehasasuccessful
futureaheadofhim,whatever
hechoosestodo.
@businessactionm | Midsummer 2021 | business action 25
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