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Top tips for staying safe

Top tips for staying safe and well in your home. Making Northumberland Safer.

Top tips for staying safe and well in your home.

Making Northumberland Safer.

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Batch Number<br />

Replace by end:<br />

FURTHER SUPPORT<br />

If we have visited your property and fitted a 10-year sealed smoke alarm,<br />

please refer to the instruction manual we left <strong>for</strong> you <strong>for</strong> guidance. If your<br />

alarm develops a fault follow these steps.<br />

1<br />

Temporarily remove alarm from ceiling<br />

Rotate the alarm anti-clockwise to remove it<br />

from the backplate fixed to the ceiling.<br />

Batch Number:<br />

Replace by end:<br />

2<br />

Find in<strong>for</strong>mation on the back of the alarm<br />

Make a note of the ‘batch number’ and ‘replace<br />

by date’ on reverse. Then re-attach the alarm to<br />

the ceiling backplate by twisting it clockwise.<br />

3 Contact the manufacturer<br />

Call the freephone number on your instruction manual<br />

<strong>for</strong> support, describe the fault and provide the in<strong>for</strong>mation<br />

from step 2. If you prefer, you can email the manufacturer<br />

or visit their website.<br />

Northumberland Fire and Rescue Service<br />

West Hart<strong>for</strong>d Business Park<br />

Cramlington NE23 3JP<br />

Tel 01670 621149<br />

www.northumberland.gov.uk/fire<br />

@NlandFRS

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