FBR Issue 3 - 2021

Franchise Business 

REVIEW 

Ratings and Reviews of Today’s Top Franchises 

2021 Issue 3 

SPECIAL REPORT 

TOP FOOD 

FRANCHISES 

CHECKERS & RALLY’S 

ELLIANOS COFFEE CO. 

KONA ICE 

QDOBA 

NOTHING BUNDT CAKES 

TROPICAL SMOOTHIE 

WETZEL’S PRETZELS 

WINGSTOP and more... P. 10 

Culture100 Winners 

FBR names top franchises P. 12 

Meet FBR’s 

2021 Rock Stars P. 20 

FRANCHISEE SPOTLIGHT: 

Melanie Sweet , 

CRUISE PLANNERS P. 27 

Justin Sapp, NATURALAWN P. 31

2 | For more information on the companies in this report, visit www.FranchiseBusinessReview.com

Features //2021 Issue 3 

6 12 20 

5 Letter From the Editor 

Franchise ownership: (Most likely) the 

hardest, most gratifying work you’ll ever do 

26 Marketplace: Franchise Opportunities 

More on the franchisee approved franchise 

opportunities for 2021 

16 

6 Food Franchises Prove Their Resiliency 

Many food brands actually grew their business during Covid 

10 Top Food Franchises 

This Year’s Best Food Franchises 

12 Top Culture Franchises 

FBR Names Culture100 Winners 

16 Culture100 Winners 

The Best of the Best in Company Culture 

20 FBR’s 2021 Rock Star Franchisees 

Hear From Franchising’s Finest Operators 

25 Funding Your Franchise 

Franchise owners have many options 

26 2021’s Top 200 Franchises Overall 

Franchises with high franchisee satisfaction 

in every industry sector 

Franchisee Profiles 

15 Kaysi Curtin, Sandler Training 

27 Melanie Sweet, Cruise Planners 

31 Justin Sapp, NaturaLawn 

32 Amanda & Brad Spencer, 

Bin There Dump That 

33 Kyle Millican, Clean Air Lawn Care 

+ 

Reviews, interviews, satisfaction awards, 

and more resources are available at: 

www.FranchiseBusinessReview.com 

ON OUR COVER: Wetzel’s Pretzels franchise owner Abhi Kommareddy 

outside one of his three Glendale Galleria locations in Glendale, CA. 

For more information on the companies in this report, visit www.FranchiseBusinessReview.com | 3

FRANCHISEE 

SATISFACTION MATTERS 

With thousands of different franchises available today, it’s hard to know which are potentially 

good investments, and which should be avoided. There are many factors to consider when 

investing in a franchise, but one of the most important is the satisfaction of current 

franchisees owners. 

Each year, we survey thousands of franchise owners to find the companies that are truly 

the best of the best. We ask the questions that everyone wants to know: 

• Do you enjoy operating the business? 

• Are you getting the training and support you need? 

• Are you making the money you expected? 

• And most important... Would you recommend this franchise to others? 

HOW WE SELECT THE TOP FRANCHISES 

STEP 1: Invite 

We invite all franchise companies based in North America 

with 10 or more franchise owners to participate in our 

research at no cost. 

STEP 2: Survey 

We contact all franchisees in the franchise companies 

that choose to participate and invite them to answer a 

33-question satisfaction survey covering eight key areas, 

including: financial opportunity, training & support, 

leadership, and core values. 

STEP 4: Score 

The FSI score is used to benchmark each company’s 

franchisee satisfaction level against over 1,100 

franchise brands representing tens of thousands 

of franchisees and determine their ranking 

among other participating companies. 

STEP 5: Award 

We identify the brands that exceed 

the benchmark and recognize them 

with a Top Franchise award. 

STEP 3: Analyze 

We analyze the responses from the franchisees and 

use a weighted scale to determine an overall Franchisee 

Satisfaction Index (FSI) score that ranges from 0-100. Other 

factors considered in the weighting are the percentage of 

franchisees that participate in the survey, the age of the 

survey and the size of the franchise system. 

Independent Franchise Research You Can Trust 


Letter from the editor 

Franchise ownership: (Most likely) the 

hardest, most gratifying work you’ll ever do 

One of the things new franchise business owners often tell us is, 

“This is probably the hardest job I’ve ever had” followed quickly with, 

“It’s also the most personally satisfying work I’ve ever done.” 

We here at Franchise Business Review understand franchise ownership 

isn’t for everyone. It takes a lot of discipline and perseverance to 

run your own business. It also takes a lot of time and effort to find 

the franchise company, among the thousands of brands, that really is a 

good fit for you. 

Throughout the year, we crunch the data from tens of thousands 

of franchise owners representing many of the top franchise brands. 

Why do it? Because our exclusive Satisfaction Review survey data 

helps franchise brands achieve performance objectives while bringing 

transparency to an entire industry. 

It’s for those reasons that we have also become an invaluable 

resource to anyone interested in exploring the exciting world of 

franchise ownership. 

To help you on your journey of buying your own franchise, we 

are pleased to present FBR’s Top Food Franchises and our Culture100 

winners in our latest issue. We also spotlight a dozen “Rock Star” franchise 

business owners from our 2021 award winners who have gone 

“above and beyond” in operating successful franchise businesses this 

past year, despite all the Covid-19 challenges. 

It takes a lot of discipline and 

perseverance to run your own business. 

It also takes a lot of time and effort 

to find the franchise company, among 

the thousands of brands, that really is a 

good fit for you. 

The franchise sector has proven resilient and has remained strong 

during the pandemic, and franchising is well positioned for significant 

growth in the years ahead. Our hope is that the research and stories 

we present in this issue will educate and, perhaps, even inspire you on 

your journey to potential franchise business ownership. 

Joe Halpern, Editorial Director 

Franchise Business Review (FBR) is the leading franchise market 

research firm that performs independent surveys of franchisee 

satisfaction and franchise buyer experiences. Before you invest 

in any franchise opportunity, read our quarterly reports to get 

the facts from those who know best — franchisees. 

Eric Stites, Founder & CEO 

Michelle Rowan, President & COO 

C.J. Fleck, Senior Web Developer 

Ali Forman, Marketing Director 

Nicole Dudley, Director of Client Relations 

Joe Halpern, Editorial Director 

Courtney Stillings, Client Consultant 

Lisa King, Web Designer 

Roberto Dion, Marketing Coordinator 

Yahina Santana, Client Services & Sales Coordinator 

CONNECT WITH US! 

@FranchiseBusinessReview @FranchiseReview 

866-397-6680 // info@FranchiseBusinessReview.com 

©2005–2021 by Abistar Group, LLC/dba Franchise Business Review. 

All rights reserved. 

No part of this document may be reproduced or transmitted in any form or 

by any means without the written permission of Franchise Business Review. 

Franchise Business Review, 155 Brewery Lane, Suite 201,Portsmouth, NH 03801 USA 

603.433.2270 | info@FranchiseBusinessReview.com. 


RECIPE FOR SUCCESS 

Supporting franchisees this past year proved pivotal for Top Food Franchises 

Rarely does a day go by when Landon 

Eckles doesn’t count his blessings. 

While many of his colleagues in the 

food service industry struggled to cope and 

even survive COVID-19 restrictions this past 

year, his beverage and food franchise actually 

thrived, posting year-over-year revenue 

growth while adding to his inventory of 

franchise units. 

“I think sometimes you’re lucky and 

sometimes you’re good. For us it was probably 

a combination of both,” said Landon, who, 

along with his wife Kat, own one of the fastest 

growing health-focused food and beverage 

franchise brands on the market with Clean 

Juice. 

“If anything, COVID made people take a 

long hard look at their health, and of course 

a big part of that is eating right and what you 

put into your bodies. People started to take 

notice of what we were offering with our 

healthy organic food products, and that really 

appealed to them,” Eckles said. 

The first USDA-certified organic juice bar 

when it was launched five years ago, Clean 

Juice is one of a select group of brands that 

were recognized by Franchise Business Review 

recently as one the Top Food Franchises of 

2021. The 30 award-winning companies on 

FBR’s list were identified based on survey 

feedback from 10,220 franchise owners across 

many of today’s leading food service franchise 

brands over the past 18 months. 

For this year’s research, each franchise 

owner was asked 33 benchmark questions 

about their franchisor that focused on areas 

such as leadership, training & support, financial 

opportunity, and core values, as well as 

more personal questions concerning their 

business lifestyle and overall enjoyment of 

running their franchise. 

Among the more recognizable brands on 

FBR’s Top Food Franchises List are Checkers & 

Since 1994, FBR Top Food Franchise award-winner Wetzel’s Pretzels has expanded to more than 340 fresh bakery 

locations across the U.S. and world. 

Rally’s, Kona Ice, Qdoba, Tropical Smoothie 

and Wingstop. Nothing Bundt Cakes, 

another popular national brand, was named 

Best in Category in the food and beverage 

segment in FBR’s 2021 Franchisee Satisfaction 

Awards. Two newcomers to the list—Ellianos 

Coffee Co. and Wetzel’s Pretzels, also made 

FBR’s Top Culture List. 

“The 30 award-winning food brands that 

made our list were lauded for their ability to 

work with franchisees and help them navigate 

all the challenges thrown at them this past 

88% 

of franchise owners in FBR’s Top 

Food List “Would Recommend 

Their Brand to Others” 


FBR Top Food Franchise award-winner Kona Ice has more than 1,310 franchise units operating in the U.S. and Canada. 

year,” said Eric Stites, Founder & CEO of 

Franchise Business Review. “The data is very 

telling in that it provides real insight into the 

franchises that were best able to navigate the 

pandemic while maintaining their strong 

relationships with their franchisees.” 

Stites points out that franchise owners are 

often better positioned to weather a setback— 

even something as devastating as a public 

health crisis—better than small independent, 

“mom-and-pop businesses” because they can 

draw on support, strong leadership, and brand 

recognition of a large franchise organization 

and a network of fellow franchisees. 

“Yes, things were bad overall for the 

restaurant industry this past year, but there 

were food brands, fast-service franchises in 

particular, that had a great company behind 

them guiding them on how to pivot their businesses 

to more efficient pick-up and delivery 

models,” Stites said. “The brands on our list 

also took on the responsibility for the financial 

health of their franchisees by guiding them 

through the whole Payroll Protection Program 

(PPP) loan process, renegotiating their leases 

and just keeping the communication channels 

open to their business operators. 

“And that’s really the big advantage of being 

part of a strong franchise,” said Stites, “having 

that reliable support system, always watching 

your back when things go bad.” 

STRONG RECOVERY ON THE MENU 

It is estimated that the pandemic cost the U.S. 

restaurant industry a staggering $240 billion 

in sales in 2020, according to the National 

Restaurant Association. But economists are 

already tracking a robust recovery in 2021 as 

more people get vaccinated and restaurant 

restrictions continue to ease up to full capacity 

around the country. 

72% 

of the franchise owners on the FBR 

Top Food List remained optimistic 

about meeting their business goals, 

even during the pandemic. 

Couple that with the public’s changing 

culinary habits and pent-up appetite for eating 

out again at their favorite eateries, and the 

restaurant sector is looking to restart the 

record-setting trajectory enjoyed prior to 

the pandemic. The International Franchise 

Association, using FRANdata statistics, projects 

quick-service restaurant franchise establishments 

alone will grow 4.1 percent this year. 


“ 

Our franchisees know they 

can call us with questions, issues, 

anything really, and someone here 

in corporate is going to answer 

the phone and provide them with 

personalized attention.” 

— WETZEL’S PRETZELS CEO Jennifer Schuler 

“ 

Your franchisees are dependent 

on you while at the same time you’re 

dependent on them. It really is a 

team effort.” 

— CLEAN JUICE CEO Landon Elkes 

FBR Top Food Franchise award-winner Another Broken Egg Cafe is the only national, franchised, daytime cafe with 

a full bar and serving hand-crafted cocktails to enjoy both in the cafe and to go. 

“ 

We want to make sure our 

franchisees understand that you 

have to get the operations right in 

the kitchen, but at the same time you 

also have to get the operations right 

in the front of the house.” 

— ANOTHER BROKEN EGG Chief Development 

Officer Jeff Sturgis 

FBR Top Food Franchise Wetzel’s Pretzels 

was one of the brands that proved pandemicresistance. 

With more than 340 bakeries in 30 

states and six other countries, the Pasadena, 

California-based company opened 28 locations 

in 2020, and is looking to open 30 more 

this year, according to Jennifer Schuler, the 

company’s CEO. 

It’s part of the brand’s move, she said, to 

expand into nontraditional locations and 

flexible store formats like kiosks at family 

entertainment venues, professional sporting 

arenas, airports and tourist destinations— 

a plan that some other quick-service chains 

are now embracing. 

“We have that big brand strength but it’s 

a small company feel,” said Schuler, explaining 

Wetzel’s Pretzels’ success in FBR’s latest 

Satisfaction Report. “Our franchisees know 

they can call us with questions, issues, etc. and 

someone here in corporate is going to answer 

the phone and provide them with personalized 

attention.” 

Schuler said that her company’s ability to 

never lose its core values during the height 

of the COVID scare was a big reason why 

Wetzel’s Pretzels handled the pandemic so 

well. She said that started with prioritizing the 

personal health of their franchisees, customers 

and crew members and continued with 


84% 

A + 

of the franchise owners on the 

FBR’s Top Food List gave their 

brands high marks for their 

communication and handling of 

the COVID-19 crisis. 

FBR Top Food Franchise award-winner Pizza Factory operates over 100 franchise units in the U.S. and Canada. 

securing the financial health of the company 

by coordinating the renegotiation franchise 

leasing and PPP loan process. 

But perhaps the biggest factor in the 

franchise’s ability to adapt to the pandemic 

challenge this past year, was keeping the line 

of communication open throughout the crisis 

and providing real-time updates to their 

franchisees during the government-mandated 

shutdowns. 

“Looking back at it now, I think the best 

thing we did was build trust from the beginning 

with our franchisees and demonstrate full 

transparency and that we had a realignment of 

interest in their success,” said Wetzel’s Pretzels 

Chief Development Officer Jon Fischer. 

Another food franchise that was spurred to 

innovate during the pandemic was Another 

Broken Egg. The Orlando, Florida-based 

full-service breakfast, brunch and lunch establishment 

signed development agreements to 

open 18 new units in 2021 after opening up 

nine new units in 2020. 

Another Broken Egg Cafe’s pivot towards 

an off-premise business model combined with 

an innovative food and beverage program 

helped the brand navigate the pandemic 

complexities, while positioning the company 

for sustained success, said Chief Development 

Officer Jeff Sturgis. 

“We’re a brunch destination restaurant and 

so the biggest shift for us was moving away 

from a full-service restaurant with a bar to an 

off-premise model with pickup and delivery,” 

Sturgis said. “Luckily our CEO and head of 

marketing had experience in the off-premise 

world and the company was able to use 

their relationships with third-party delivery 

services and set up an online ordering platform 

quickly.” 

Asked what he believes is the most important 

lesson learned from the pandemic and 

operating a successful franchise, Surgis said 

it all begins with the training and support the 

company provides the franchisees. 

“We want to make sure our franchisees 

really understand that you have to get the 

operations right in the kitchen, but at the same 

time you also have to get the operations right 

in the front of the house,” he said. “I think 

we’ve done a great job with that.” 

Even when the pandemic was threatening 

to shut down the entire economy, Clean 

Juice was able to grow. In the early months of 

2021, Clean Juice launched into several new 

states, including five new multi-unit franchise 

partners in Connecticut and Minnesota, along 

i 

LEARN MORE 

with its first store in Nevada. Clean Juice is 

now in 28 U.S. states while existing franchise 

partners secure multiple Arizona, Florida, and 

Texas locations. 

Clean Juice is registered to license franchises 

in 47 states and is on target to exceed 

systemwide goals by adding 60 total units 

this year. 

Eckles, who was named one of 2021’s Most 

Influential Restaurant CEOs by National 

Restaurant News, attributes the company’s 

rapid growth to a number of factors. They 

include creating more awareness around 

its wraps, salads, and acai bowls and a new 

Cleanse Club subscription launched in January 

which allows guests to purchase juice cleanses, 

pick them up each month on a certain day, to 

help establish a consistent routine. 

“Franchising is a particularly interesting 

business model,” Eckles said. “Your franchisees 

are dependent on you while at the same 

time you’re dependent on them. It really is a 

team effort,” Elkes said. 

EXPLORE FRANCHISING OPPORTUNITIES 

The hours will be long and the initial investment 

may be substantial, but there are certainly 

many rewards of owning and operating a food 

and beverage franchise. If you’re interested in 

pursuing franchise ownership, this year’s Top 

30 Food Franchises is a great place to start. 

For more detailed information on specific food and beverage franchises, 

be sure to visit our website at FranchiseBusinessReview.com. 


Best of the Best: 

TOP FOOD 

FRANCHISES 

(In alphabetical order) 

A&W Restaurants 

Fast casual 

Another Broken Egg Cafe 

Fast casual 

Survey 

Date 

May 

2020 

April 

2021 

Start-Up 

Investment 

$276,000 – 

$1,454,750 

$811,000 – 

$1,203,000 

Cash 

Requirement 

Total 

Units 

$150,000 539 

$500,000 76 

BIGGBY COFFEE 

Beverages 

Oct. 

2020 

$202,450 – 

$418,700 

$0 253 

Capriotti’s Sandwich Shop 

Quick-service 

Aug. 

2020 

$413,100 – 

$653,000 

$150,000 – 

$300,000 

147 

* Checkers & Rally’s 

Quick-service 

Sep. 

2020 

$254,000 – 

$1,431,000 

$250,000 882 

“Senior Management is 

the best at Checkers. 

They listen and provide 

the best support.” 

– Checkers & Rally’s Franchise Owner 

* Chicken Salad Chick — more on p. 29 

Fast casual 

Clean Juice 

Fast casual 

Cousins Subs 

Hot/cold subs 

Sep. 

2020 

April 


Aug. 

2020 

$562,000 – 

$740,000 

$269,000 – 

$512,500 

$220,200 – 

$732,500 

$200,000 181 

$120,000 113 

$100,000 – 

$500,000 

127 

Donatos Pizza 

Quick-service 

Sep. 

2020 

$386,500 – 

$698,900 

$200,000 168 

“H&H has the highest 

level of integrity and 

core values; you would 

be hard-pressed to find 

any franchise better in 

this area.” 

– Happy & Healthy Products Franchise Owner 

* East Coast Wings + Grill 

Casual dining 

Ellianos Coffee Co. 

Fast casual 

Fazoli’s Restaurants 

Fast casual 

Fuzzy’s Taco Shop — more on p. 32 

Fast casual 

* Happy & Healthy Products 

Ice cream/Yogurt/Frozen treats 

April 


March 


Oct. 

2020 

April 


Feb. 


$434,268 – 

$982,275 

$340,000 – 

$575,000 

$466,750 – 

$1,918,818 

$360,500 – 

$1,219,600 

$54,201 – 

$95,531 

$200,000 37 

$100,000 19 

$500,000 216 

$150,000 – 

$500,000 

138 

$0 31 

* Kona Ice 

Frozen treats 

Sep. 

2019 

$127,750 – 

$151,550 

$20,000 1,330 

*This brand’s Franchisee 

Satisfaction Report is available at 



Survey 

Date 

Start-Up 

Investment 

Cash 

Requirement 

Total 

Units 

LaRosa’s Pizzeria 

Fast casual 

March 


$800,000 – 

$1,000,000 

$500,000 65 

Nothing Bundt Cakes 

Snack retailer 

May 

2020 

$430,200 – 

$624,300 

$150,000 391 

Penn Station East Coast Subs 

Quick-service 

April 


$389,731 – 

$607,026 

$300,000 312 

* Pizza Factory — more on p. 29 

Fast casual 

Pizza Ranch 

Fast casual 

* PJ’s Coffee 

Quick-service 

Oct. 

2020 

Sep. 

2019 

Oct. 

2020 

$281,000 – 

$552,000 

$705,000 – 

$3,602,000 

$198,000 – 

$578,000 

$90,000 102 

$400,000 218 

$100,000 130 

“We feel blessed that 

we have been with 

our franchise since 

its inception, over 

32 years ago.” 

Qdoba 

Quick-service 

March 

2020 

$475,500 – 

$1,095,000 

$350,000 – 

$1,000,000 

726 

– Pizza Factory Franchise Owner 

Simple Simon’s Pizza 

Fast casual 

Sep. 

2019 

$131,000 – 

$751,000 

$50,000 216 

Taziki’s Mediterranean Cafe 

Fast casual 

Teriyaki Madness 

Fast casual 

Tropical Smoothie Cafe 

Fast casual 

Sep. 

2019 

Nov. 

2020 

Oct. 

2020 

$468,000 – 

$831,000 

$327,200 – 

$678,260 

$257,500 – 

$560,500 

$500,000 92 

$150,000 – 

$200,000 

$125,000 – 

$350,000 

101 

931 

“I believe PJ’s has 

a true compassion 

for franchisees.” 

– PJ’s Coffee Franchise Owner 

Walk-On’s Bistreaux and Bar 

Louisiana themed sports grills 

Sep. 

2019 

$1,184,000 – 

$4,430,700 

$500,000 – 

$1,500,000 

50 

Wetzel’s Pretzels 

Quick-service 

April 


$153,100 – 

$471,350 

$50,000 – 

$100,000 

376 

Wings Etc. 

Fast casual 

Oct. 

2019 

$351,200 – 

$1,669,369 

$200,000 75 

Wingstop 

Quick-service 

Aug. 

2020 

$347,600 – 

$759,100 

$600,000 1,612 


FBR Culture100 award-winner Home Instead Senior Care employs more than 90,000 caregivers working out of more than 1,200 global offices. 

CULTURE CLUB 

Top franchises understand it’s their franchisees that drive their success 

David Mattson knew his company 

was losing its identity and becoming 

essentially a “faceless” organization 

when it prioritized “product visualization 

and superficial packaging” over the wellbeing 

and success of the people who represented 

their brand. 

Mattson, who’s worked at Sandler Training 

for over 30 years and was named president and 

CEO in 2007, said his executive team also realized 

the only way their business could survive 

what he referred to as “our darkest period” was 

to go back to the brand’s core values that 

served as one of the company’s guiding principles 

under David Sandler, the company’s 

visionary founder. 

Bottom line: Mattson and his team at 

Sandler concluded they needed to make company 

culture a top priority again. 

“We really lost our way for a while 

there, and the only way we were able to turn 

things around was rallying around a common 

culture mission,” said Mattson, a best-selling 

author, business visionary and leader of the 

world’s largest sales effectiveness training 

organization. 

“We understand that it’s your people who 

drive your success,” said Mattson. 

Creating a winning culture among its 

hundreds of franchise owners scattered 

throughout the world has been a key driver 

in Sandler’s success. And the verification for 

that commitment was being named one of 


the top companies named to Franchise Business 

Review’s Culture100 list this year. 

To help understand how franchisees 

prioritize their company cultures, Franchise 

Business Review asked over 24,800 franchisees 

from more than 224 brands a series of 12 

specific questions that focused on leadership, 

core values, honesty and integrity, and overall 

support. FBR also asked franchisees a number 

of key metric questions that included if they 

“Enjoy being part of the organization”, “Do 

they feel valued”, and “Would they recommend 

their company to someone considering buying 

a franchise”. 

Franchises across many different industries 

reached the required benchmark overall 

scores to make FBR’s Culture100. Some of the 

more recognizable national brands on our list 

include: (in alphabetical order): Christian 

Brothers Automotive, FASTSIGNS, Maid- 

Pro, NextHome, Nothing Bundt Cakes, 

Pinch A Penny, Tropical Smoothie Cafe, 

TWO MEN AND A TRUCK, Weichert Real 

Estate and Wild Birds Unlimited. 

“A strong culture doesn’t just happen within 

a company—it has to be designed, built, 

and constantly maintained. The franchise 

companies that we’ve identified on our second 

annual FBR Culture100 list clearly have made 

that a top priority and, as a result, are among 

the best of the best franchises in the business,” 

said Eric Stites, CEO and founder of Franchise 

Business Review. 

We asked the leaders of five of our 

Culture100 award-winners why creating a 

winning company culture is so important 

and how they invested in the success of their 

franchisees during a very challenging year. 

Here are some of the key takeaways from 

those conversations: 

WEICHERT REAL ESTATE 

“It actually starts with our founder, Jim 

Weichert, whose core mantra is ‘People buy 

people before they buy any product or service.’ 

You don’t start working for the Weichert organization 

before you clear that hurdle,” said 

Weichert Real Estate President Bill Scavone 

about the winning culture with franchisees 

he’s helped cultivate at his company. 

Scavone said that Weichert’s culturefocused 

success starts from Day 1 when new 

franchise owners are flown to the company’s 

Bill Scavone, president of FBR Culture100 award-winner Weichert Realtors, provides hands-on training for franchise 

owners at the company’s headquarters in Morris Plains, NJ. 

corporate headquarters in Morris Plains, New 

Jersey. It gets reinforced during the Leadership 

Academy at the 200-acre campus where franchisees 

spend 4-5 days with coaches, trainers 

and service personnel for additional training 

and team building. 

Scavone’s advice for franchises that want to 

build a winning culture with their franchisees? 

“Do what you say you’re going to do to build 

trust. Always be honest and open. Be direct 

with them. People nowadays don’t want the 

fluffy stuff. They just want sincerity, and they 

want integrity,” he said. 

HOME INSTEAD 

“Culture is a combination of values, practices 

and behaviors of the company. Your values are 

something that needs to be a bedrock that don’t 

change over time, but behaviors and practices 

need to evolve to meet the needs of the organization,” 

said Home Instead CEO Jeff Huber. 

With more than 90,000 caregivers working 

at 1,200 independent franchises throughout 

the U.S. and 14 other countries, Home 

Instead’s success in cultivating a winning 

franchise culture has had a direct impact on 

? DID YOU KNOW 

the home care clients they serve, said Huber. 

The Omaha, Nebraska-based franchise 

faced enormous challenges in 2020, especially 

at the start of the pandemic when home 

care services were limited by face-to-face 

restrictions. But by making substantial 

infrastructure investments in communications 

and technology, the Culture100 award winner 

was able to maintain top care for their clients. 

“If COVID taught us anything, it’s that we 

need to be doubling down on our efforts to 

give our people all the tools and information 

that we can to continue to serve our clients in 

new and better ways,” Huber said. 

OFFICE PRIDE COMMERCIAL CLEANING 

“One of my longstanding goals at Office 

Pride is to have the happiest franchisees on 

earth. Do you know why? Because people 

work harder and have a better attitude when 

they feel good about what they’re doing,” said 

Todd Hopkins, founder and president of Office 

Pride, which has 148 locations in 25 states. 

How does the Palm Harbor, Florida-based 

Office Pride ensure its franchisees remain 

happy? First, the company is extremely 

On the question of “Would you recommend your franchise to others?” 

NextHome, MaidPro and Two Men and a Truck were among the highest 

scorers on FBR’s Culture100 List. 


“ 

Having a strong company 

culture has become probably the 

single most important factor in our 

success. Without it we just become 

another faceless organization.” 

— SANDLER TRAINING 

President & CEO David Mattson 

FBR Culture100 award-winner Sandler Training has more than 250 franchise owners operating in over 30 countries. 

“ 

If COVID taught us anything, 

it’s that we need to be doubling down 

on our efforts to give our people all 

the tools and information that we 

can to continue to serve our clients 

in new and better ways.” 

— HOME INSTEAD CEO Jeff Huber 

selective about who they award franchises 

to. “Candidates have to be a good fit for our 

culture and be on board with our core values,” 

Hopkins said. 

Second, Office Pride treats franchisees 

as their customers because, as Hopkins 

explained, “They ARE our customers. When 

franchisees buy into the franchise system, they 

also are buying into our vision. It’s crucial to 

give them the respect they deserve.” 

Third, the Culture100 award winning 

franchise delivers what they promise, said 

Hopkins. A franchise contract involves more 

than spelling out the territory and fees, 

according to its founder. It’s the franchisor’s 

promise to provide tools and resources that can 

help the franchisee succeed – such as training, 

marketing assistance, proven processes and 

business coaching. 

“We aim to create an environment that promotes 

long-term growth and success, which, 

in turn, contributes to franchisee satisfaction,” 

Hopkins said. “When a franchisee is happy, 

the whole system is better for it.” 

SANDLER TRAINING 

As the president and CEO points out, 

rebuilding the Sandler culture did not happen 

overnight. It took a coordinated effort and 

strategy to what had become a disjointed 

organization, said Mattson. 

“The first thing we did was make sure 

everyone was marketing themselves under the 

Sandler name again and consolidating everything, 

starting with our website and marketing 

efforts,” Mattson said. “We didn’t force our 

business owners to do anything—but we made 

“ 

Do what you say you’re going to 

do to build trust (with your franchise 

owners). Always be honest and open. 

Be direct.” 

— WEICHERT REAL ESTATE 

President Bill Scavone 

i 

LEARN MORE 

The top franchise companies that have the honor of be named to our 

2021 Culture100 list are clearly among the best of the best franchises 

in the business. We invite you to learn more about what makes them 

unique, and explore exciting business ownership opportunities in your 

local market by visiting FranchiseBusinessReview.com. 


FEATURED FRANCHISEE 

? DID YOU KNOW 

On the question of “My fellow franchisees are supportive of each other” 

Sandler Training was among the highest scorers on FBR’s Culture100 List. 

it better and cheaper than they could do on 

their own.” 

For his part, Mattson has gone the extra 

mile to promote the award-winning culture at 

Sandler. He said that starts by making sure he 

personally talks to 20+ franchisees per week. 

“We always make decisions as if the ZEE is 

sitting at the table,” he said. 

In addition, Mattson facilitates a weekly 

Town Hall video with the Sandler team 

members and participates on nine regional 

meetings a year where he provides a home 

office update. His executive team also runs 

a teleconference call with franchisees twice 

per month that uses an open mic format that 

allows the business owners to ask questions 

and share their experiences. 

“Having a strong company culture has 

become probably the single most important 

factor in our success,” Mattson said. 

“Without it we just become another faceless 

organization.” 

Note: The top franchise companies that 

have the honor of be named to our 2021 

Culture100 list are clearly among the best 

of the best franchises in the business. We 

invite you to learn more about what makes 

them unique, and explore exciting business 

ownership opportunities in your local market 

by visiting FranchiseBusinessReview.com 

KAYSI CURTIN 


FBR Rock 

Star 

Sandler Training 

Fresno, CA 

Franchise owner since January 2020 

What led you to purchase your franchise? 

Prior to being a franchisee, I was a client of 

Sandler Training for eight years. I saw not only 

what it did for me and my career but what it did 

for the company I was running at the time. We 

were a fourth-generation family-owned business 

with no structure or process. Once we became 

a client of Sandler we eliminated turnover and 

increased sales 12% to 22% year-over-year. 

Wild Birds, FASTSIGNS leaders helping promote 

diversity, inclusiveness through IFA Pride Council 

As far as Paul Pickett is concerned, if a franchise company is truly serious about 

creating a great organizational culture, one of the first places they can start is 

making all franchise owners feel welcome. 

“A diverse and inclusive business community is a richer community and what’s 

important is that all industries, including the franchising sector, be committed 

to celebrating people’s differences,” said Pickett, Wild Birds Unlimited Chief 

Development, who co-chairs IFA’s Franchising Pride Council with FASTSIGNS Chief 

Support & Development Officer Mark Jameson. 

The Franchising Pride Council, a subgroup of IFA’s Diversity Institute, seeks to 

encourage and support LGBTQ+ business ownership around the country by 

providing opportunities for mentorship, fostering discussions around best practices 

and creating a forum for sharing experiences to benefit others. After the COVIDpandemic 

delayed plans in 2020, the Council partnered with LGBT Chamber of 

Commerce this year to put on a series of webinars that make their members aware 

of franchising opportunities. 

“Diversity is a key part of franchising and I believe this Council is such a big step 

towards expanding that hallmark of our business model to the LGBTQ community,” 

Jameson said when the Council first launched in 2019. 

With over three decades of franchising experience and one of the sector’s most 

respected leaders, Pickett is excited to be a part of one of IFA’s newest initiatives. 

“I’ve already heard from about nine other people interested in getting involved,” 

Pickett said. “We look forward to helping provide franchisees from the LGBTX 

community the tools and support they need to succeed.” 

Prior business experience, education, 

and/or skills? 

I graduated with a BA in Mass Communication 

and Journalism with an emphasis in marketing 

and advertising. My career has been in 

advertising sales and scaling businesses growth 

and bottom-line revenue. My background allows 

me to understand how to scale my own business 

with the knowledge of already doing it for so 

many others. 

How did you fund your franchise? 

Oh boy... I took a second mortgage out on 

my house! I went from an amazing six figure 

comfortable income to debt and knowing 

I have to make it up and make it up quick! 

But I believed, I had faith and thank the lord 

I was right. 

Any advice for prospective franchise buyers? 

If you’re waiting for the right time it will never 

come. You have to believe, with conviction, 

in what you’re doing, if you want to be truly 

successful. With conviction, you have a purpose. 

Your purpose is your “why” and is what will scale 

you beyond what most people see possible. 

For more information on Sandler Training franchise 

opportunities, 

• Call: (800) 669-3537 x2033 

• Email: franchising@sandler.com 

• Visit: sandler.com/franchising 



CULTURE100 

WINNERS 


100% Chiropractic 

Chiropractic 

* 360clean 

Commercial cleaning services 


Fast casual 

Survey 

Date 

March 


Sep. 

2020 

May 

2020 

Start-Up 

Investment 

$169,671 – 

$400,870 

$15,800 – 

$24,000 

$276,000 – 

$1,454,750 

Cash 

Requirement 

Total 

Units 

$10,000 47 

$15,000 95 

$150,000 539 

* ActionCOACH 

Business coaching 

Jan. 


$45,000 – 

$125,000 

$45,000 – 

$150,000 

213 

Aire Serv Heating And Air Conditioning 

HVAC services 

Oct. 

2020 

$87,600 – 

$211,400 

$50,000 206 

“This is a great company 

and I am a walking 

advertisement for CBA. 

The staff at the Home 

Office are extremely 

professional and helpful.” 

– Christian Brothers Automotive 

Franchise Owner 

Aire-Master of America 

Commercial hygiene service 

Amazing Athletes 

Early childhood development 

Anago Cleaning Systems 


* Any Lab Test Now — more on p. 27 

Lab testing services 

Assiting Hands 

Senior care 

AtWork Group 

Recruiting services 

Dec. 

2020 

Feb. 


Aug. 

2020 

Aug. 

2020 

July 

2020 

March 


$54,984 – 

$160,900 

$27,500 – 

$64,950 

$11,265 – 

$68,250 

$133,900 – 

$217,900 

$80,650 – 

$152,600 

$154,000 – 

$231,000 

$50,000 115 

$30,000 142 

$1,000–- 

$23,500 

1,711 

$50,000 192 

$100,000 161 

$100,000 99 

Better Homes and Gardens Real Estate 

Real estate 

Jan. 


$113,920 – 

$455,000 

$50,000 – 

$100,000 

376 

BIGGBY COFFEE 

Beverages 

Oct. 

2020 

$202,450 – 

$418,700 

$0 253 

British Swim School 

Swim lessons 

Jan. 


$93,700 – 

$125,850 

$75,000 115 

“I feel our franchisor and 

all corporate staff have 

the best interest in seeing 

the franchisees succeed 

and provide all the 

training, help and advice 

that we may need.” 


Quick-service 


Fast casual 

* Christian Brothers Automotive 

Automotive repair 

Clean Juice 

Fast casual 

Critter Control 

Wildlife control & removal 

Sep. 

2020 

Sep. 

2020 

Nov. 

2020 

April 


Sep. 

2020 

$254,000 – 

$1,431,000 

$562,000 – 

$740,000 

$461,250 – 

$566,400 

$269,000 – 

$512,500 

$63,525 – 

$169,525 

$250,000 882 

$200,000 181 

$85,000 238 

$120,000 104 

$8,075 – 

$52,075 

121 

– Dogtopia Franchise Owner 

* Dogtopia — more on p. 27 

Dog daycare & boarding 

Nov. 

2020 

$757,253 – 

$1,553,415 

$300,000 167 

Donatos Pizza 

Quick-service 

Sep. 

2020 

$386,500 – 

$698,900 

$200,000 168 

* DreamMaker Bath & Kitchen 

Home remodeling 

Aug. 

2020 

$192,225 – 

$369,550 

$119,900 – 

$337,590 

41 

* Express Employment Professionals 

Staffing solutions 

Feb. 

2020 

$150,000 – 

$366,900 

$40,000 824 

*This brand’s Franchisee 

Satisfaction Report is available at 


Fastest Labs 

Drug alcohol & DNA testing services 

* FASTSIGNS 

Visual business communications 

Nov. 

2020 

Oct. 

2020 

$84,309 – 

$111,650 

$233,555 – 

$307,308 

$75,000 58 

$80,000 665 


Survey 

Date 

Start-Up 

Investment 

Cash 

Requirement 

Total 

Units 


Fast casual 

Oct. 

2020 

$466,750 – 

$1,918,818 

$500,000 216 

* Fibrenew 

Leather & vinyl repair services 

Oct. 

2020 

$87,812 – 

$99,452 

$15,000 – 

$25,000 

254 

* FirstLight Home Care 

In-home senior care 

Fish Window Cleaning 

Window cleaning 

Floor Coverings International 

Floor remodeling 

Aug. 

2020 

Sep. 

2020 

Feb. 


$113,300 – 

$197,900 

$88,300 – 

$152,600 

$153,900 – 

$222,400 

$100,000 226 

$100,000 284 

$153,900 – 

$222,400 

196 

“The corporate staff is 

very helpful and always 

willing to assist with 

operations and training.” 

Footprints Floors 

Bathroom & kitchen remodeling 

Feb. 


$68,130 – 

$97,580 

$50,000 107 

– FirstLight Home Care Franchise Owner 

Freedom Boat Club 

Members only boat club 

Sep. 

2020 

$175,025 – 

$486,000 

$38,000 281 

Fuzzy’s Taco Shop — more on p. 32 

Fast casual 

April 


$360,500 – 

$1,219,600 

$150,000 – 

$500,000 

138 

FYZICAL Therapy & Balance Centers 

Physical therapy centers 

Green Home Solutions 

Mold remediation 

Heaven’s Best Carpet/Upholstery Cleaning 

Carpet & upholstery cleaning 

Help-U-Sell Real Estate 

Real estate 

Home Instead 


June 

2020 

Nov. 

2020 

May 


Oct. 

2020 

Aug. 

2020 

$138,750 – 

$361,500 

$53,095 – 

$156,570 

$55,560 – 

$110,000 

$29,650 – 

$67,650 

$125,000 – 

$135,000 

$75,000 465 

$115,000 209 

$22,500 821 

$4,950 102 

$59,000 667 

“With everything a home 

cleaning business offers, 

ultimately, I love that 

we’re really helping our 

clients have more free 

time in their life.” 

HomeWell Franchising 


Feb. 


$67,450 – 

$133,200 

$46,500 – 

$53,385 

31 

– MaidPro Franchise Owner 

Hoodz 

Commercial kitchen cleaning 

Nov. 

2020 

$74,221 – 

$179,840 

$100,000 140 

Intelligent Office 

Office space 

July 

2020 

$300,000 – 

$1,000,000 

$350,000 60 

* InXpress 

Business shipping 

March 


$85,600 – 

$169,990 

$65,000 135 

Kampgrounds of America/KOA 

Camping services 

Feb. 


$30,250 – 

$9,172,925 

$500,000 – 

$3,000,000 

530 

* MaidPro 

House cleaning & maid services 

Sep. 

2020 

$77,560 – 

$171,160 

$75,000 277 

Miracle Method Surface Refinishing 

Bathroom & kitchen remodeling 

Dec. 

2020 

$84,500 – 

$180,000 

$85,000 – 

$90,000 

172 

Motto Mortgage 

Brokerage services 

Oct. 

2020 

$57,800 – 

$81,800 

$15,000 150 

Mr. Appliance 

Appliance repair 

Oct. 

2020 

$65,800 – 

$144,515 

$40,000 321 

Mr. Electric 

Electrical services 

Oct. 

2020 

$103,600 – 

$239,750 

$50,000 181 

Mr. Handyman 

Home repair services 

Oct. 

2020 

$117,500 – 

$149,100 

$50,000 290 

My SALON Suite 

Private, spacious salon suites 

July 

2020 

$664,738 – 

$1,453,518 

$200,000 233 



CULTURE100 

WINNERS 


* NerdsToGo 

Technology services 

NextHome 

Real estate 


Snack retailer 

Survey 

Date 

May 

2020 

Nov. 

2020 

May 

2020 

Start-Up 

Investment 

$133,700 – 

$217,050 

$15,250 – 

$214,095 

$430,200 – 

$624,300 

Cash 

Requirement 

Total 

Units 

$80,000 27 

$4,250 502 

$150,000 391 

Oasis Senior Advisors 

Senior advisors 

Nov. 

2020 

$64,890 – 

$99,090 

$40,000 76 

“I love the direction and 

focus HQ is taking to 

make franchise owners 

the happiest owners on 

the face of the earth!!!!” 

– Office Pride Commercial Cleaning 

Services Franchise Owner 

Office Evolution 

Virtual office services 

* Office Pride 


* Our Town America — more on p. 30 

Advertising services 

* Payroll Vault Franchising 

Payroll services 

Penn Station East Coast Subs 

Quick-service 

Pet Supplies ‘PLUS’ 

Pet retailer 

July 

2020 

Sep. 

2020 

Sep. 

2020 

Aug. 

2020 

April 


July 

2020 

$393,650 – 

$1,318,300 

$65,000 – 

$107,200 

$63,300 – 

$86,250 

$38,875 – 

$64,269 

$389,731 – 

$607,026 

$440,600 – 

$1,315,250 

$500,000 86 

$85,000 148 

$70,000 59 

$31,500 – 

$41,500 

66 

$300,000 312 

$200,000 804 

* Pinch A Penny — more on p. 33 

Pool supplies retailer 

Oct. 

2020 

$299,000 – 

$399,000 

$150,000 263 

Pirtek 

Hydraulic hose replacement 

Nov. 

2020 

$201,400 – 

$869,300 

$100,000 – 

$500,000 

112 


Fast casual 

Oct. 

2020 

$281,000 – 

$552,000 

$90,000 102 

Precision Concrete Cutting 

Concrete maintenance services 

Aug. 

2020 

$155,000 – 

$181,500 

$72,000 62 

“Pinch A Penny not only 

totally provides extensive 

knowledge & training but 

they have individuals that 

will work with you on 

“hard to solve” issues.” 

– Pinch A Penny Franchise Owner 

Precision Door Service 

Garage door services 

Realty ONE Group 

Real estate 

Rhea Lana’s 

Children’s consignment 

Right at Home 


* Sandler Training — more on p. 15 

Business consulting & coaching 

Oct. 

2020 

Feb. 


Feb. 


Feb. 


Sep. 

2020 

$81,480 – 

$422,980 

$44,000 – 

$223,000 

$20,550 – 

$39,950 

$82,000 – 

$150,800 

$123,525 – 

$163,500 

$150,000 104 

$15,000 – 

$22,000 

282 

$15,000 102 

$150,000 505 

$100,000 173 

Sanford Rose Associates 

Recruiting services 

March 

2020 

$108,250 – 

$143,580 

$108,250 147 

School of Rock 

Music school 

April 


$322,500 – 

$521,100 

$125,000 289 

* Senior Care Authority 

Assisted living placement services 

Nov. 

2020 

$57,500 – 

$87,700 

$50,000 – 

$150,000 

74 

Showhomes Home Staging 

Home staging 

March 


$77,400 – 

$119,500 

$30,000 – 

$100,000 

55 

Signal 88 Security 

Private security services 

July 

2020 

$59,200 – 

$223,150 

$45,000 520 

* Soccer Shots 

Youth sports 

Sep. 

2020 

$43,500 – 

$60,300 

$20,000 245 


Survey 

Date 

Start-Up 

Investment 

Cash 

Requirement 

Total 

Units 

Sotheby’s International Realty 

Real estate 

Jan. 


$194,650 – 

$627,000 

$63,650 – 

$206,000 

687 

Spavia Day Spa 

Day spa 

Nov. 

2020 

$353,251 – 

$700,820 

$200,000 48 

Storm Guard 

Roofing and construction 

Streamline Brands 

Swim school services 

* Supporting Strategies 

Bookkeeping services 

Surface Specialists Systems 

Home remodeling 

TeamLogic IT 

IT services 

April 


May 


June 

2020 

March 


Aug. 

2020 

$185,400 – 

$221,600 

$50,000 – 

$1,750,000 

$77,930 – 

$103,190 

$43,200 – 

$56,000 

$111,218 – 

$142,309 

$185,400 – 

$221,600 

$60,000 – 

$400,000 

36 

127 

$100,000 100 

$25,000 49 

$60,000 239 

“This is a great financial 

opportunity with this 

franchise from startup 

with a lot of room for 

growth moving forward.” 

– The Glass Guru Franchise Owner 

* The Glass Guru 

Window restoration 

Oct. 

2020 

$74,400 – 

$161,000 

$74,400 80 

* The Joint 

Chiropractic 

Oct. 

2020 

$203,397 – 

$378,697 

$100,000 585 

* The Learning Experience 

Early childhood education 

June 


$544,419 – 

$3,586,419 

$150,000 305 

Tint World 

Automotive services 

March 


$229,950 – 

$339,950 

$100,000 85 


Fast casual 

Oct. 

2020 

$257,500 – 

$560,500 

$125,000 – 

$350,000 

931 

* Two Men and A Truck 

Moving services 

March 


$179,000 – 

$585,000 

$80,000 – 

$190,000 

396 

United Country Real Estate 

Real estate 

Oct. 

2020 

$10,875 – 

$50,380 

$15,000 465 

* Visiting Angels 


We Insure 

Insurance services 

Weed Man 

Lawn care 

Weichert Real Estate Affiliates 

Real estate 

Wetzel’s Pretzels 

Quick-service 

Oct. 

2020 

Oct. 

2020 

Oct. 

2020 

Sep. 

2020 

April 


$84,085 – 

$125,885 

$27,500 – 

$97,250 

$69,490 – 

$86,550 

$62,500 – 

$326,200 

$153,000 – 

$471,350 

$59,950 639 

$25,000 – 

$85,000 

186 

$60,000 316 

$25,000 485 

$50,000 – 

$100,000 

373 

“We really appreciate 

our CEO’s leadership 

during COVID-19 

pandemic time.” 

– The Learning Express Franchise Owner 

* Wild Birds Unlimited 

Nature retailer 

Oct. 

2020 

$185,179 – 

$311,043 

$40,000 – 

$50,000 

350 

Window Genie 

Window cleaning 

Oct. 

2020 

$104,500 – 

$190,000 

$50,000 135 

Wingstop 

Quick-service 

Aug. 

2020 

$347,600 – 

$759,100 

$600,000 1,612 

WOW 1 DAY PAINTING 

Painting 

Jan. 


$68,500 – 

$135,200 

$50,000 64 

Yesco 

Commercial signage 

March 


$64,300 – 

$350,000 

$60,000 126 

* Yogi Bear’s Jellystone Park 

Camping services 

April 


$63,000 – 

$5,000,000 

$200,000 78 


2021 FBR 

Franchise 

Rock Stars 

FBR Selects The ‘Best of the Best’ in Franchising 

What makes a franchise owner great? It’s not easily defined as each franchisee brings unique 

abilities and skills to the brand. But this we do know: The most successful franchisees tend to 

share an incredibly strong work ethic along with a deep passion for their business. 

For the Franchise Rock Star Awards, brands must have conducted a recent franchise survey to have their 

nominees considered. This year, Franchise Business Review reviewed over 190 nominations from franchisors 

in eight categories, including Top Performers, Multi-Unit Owners, Veteran-Owned and Family-Owned, 

and then narrowed the search by selecting 60 franchisees that we believe define what it really means to be a 

Rock Star. Twelve Rock Star franchise owners are featured below. 

For the full list, be sure to check out www.FranchiseBusinessReview.com. 


Ralph Moccio (In Memorium) 

INXPRESS, AUSTIN, TX 

Editor’s note: Ralph passed away March 2021. The franchise has remained open, thanks to his 

widow, Kim Moccio, taking over the business. Below is a snippet of the interview Ralph provided 

FBR prior to his passing. 

TOP PERFORMERS 

How have you raised the bar for your business and your franchise system? 

“It’s about embracing an attitude that there is always room to better yourself. I’ve 

been in the business for nine years, and the business owner I was then compared 

to now is night and day. That said, I’ll evolve over the next five years because I’m 

hungry to learn, improve and surround myself with the right people to challenge 

me in these areas.” 

For more information on InXpress franchise opportunities, call (801) 523-4734 or 

visit inxpressfranchise.com. You can also email franchisedevelopment@inxpress.com. 

Ron Culyer 

CAREPATROL, CINCINNATI, OH 

How have you raised the bar for your business and your franchise system? 

“I have surrounded myself with a great team. My team is exponentially better than 

I could ever hope to be on my own. For us that has been the key; to improvement, 

growth and raising the bar.” 

For more information on CarePatrol franchise opportunities, call (248) 781-8825 or visit carepatrol. 

com/franchising/research-carepatrol.html. You can also email tmcgee@bestlifebrands.com. 


Thomas & Carrie Powers 

ANY LAB TEST NOW, TULSA, OK 

How did you build a winning team for your business? 

“We’re very hands-on and lead by example. We also understand when it’s best to 

part ways with employees that do not meet your expectations.” — Thomas Powers 

MULTI-UNIT OWNERS 

“We love our employees. We have created a fun and happy work environment 

and they feel valued and produce great results and work ethic.” — Carrie Powers 

For more information on Any Lab Test Now franchise opportunities, 

call (770) 250-3393 or visit anylabtestnow.com/franchise. You can also email 

tmcculloch@anylabtestnow.com. 


Chris Mann 

THE WOODHOUSE DAY SPA, CINCINNATI, OH 

MULTI-UNIT OWNERS 

How do you build and maintain a solid relationship with your franchisor? 

“I have always tried to understand things from the perspective of the franchisor 

and promote mutually-beneficial outcomes. I have always tried to create wins for 

the franchisor as well as for myself and as a result I think I’ve built a good amount 

of trust with the franchisor.” 

For more information on The Woodhouse Day Spa franchise opportunities, call (720) 375-5752 

or visit woodhousespas.com. You can also email katie.gray@woodhousespashq.com. 

Steve Kaiser 

JUNK KING, PHOENIX, AZ 

How has your military experience helped you as a business owner? 

“Without a doubt it has been the best preparation for business ownership. The main 

reason for that is the leadership training and culture that I learned as an Officer in 

the Army. The Army teaches its leaders to really and truly take care of their team. 

“Take care of your people and your people will take care of you” was a saying that 

I heard often.” 

For more information on Junk King franchise opportunities, call (888) 887-JUNK 

or visit franchising.junk-king.com. 

VETERAN-OWNED 

Mark Sheffield 

SCHOOL OF ROCK, CHULA VIA, CA 

FRESHMEN 

How has becoming your own boss changed your life? 

“I love having employees. I adore it. Also, after I micromanaged the first year, I started 

distributing the work to other employees, paid them more... and now with 2-4 hours 

of work a day, I am not only the boss, but I get to be “super dad” as well.” 

For more information on School of Rock, call (866) 254-7567 or visit franchising.schoolofrock.com. 

You can also email franchiseopportunities@schoolofrock.com. 


Mark Chasteen 

FIBRENEW, NASHVILLE, TN 

MILLENIALS 

What advice do you have for someone considering investing in a franchise? 

“Trust in the model you’re investing in and know that it’s franchising done right. 

Understand the depth of support, the quality of the products and the strength 

of the overall system. There are a lot of franchises out there but the ones that 

offer the most help to its owners, are the ones that have the most successful 

franchisees.” 

For more information on Fibrenew franchise opportunities, call (403) 278-7818 

or visit fibrenew.com. You can also email franchising@fibrenew.com. 

TJ & Su Singh 

THE GLASS GURU, BELLINGHAM, WA 

What unique opportunities or challenges have you encountered in owning 

a business with your family? 

“As a husband and wife, it is a great opportunity to working towards a common 

goal together, as we can channelise our energies better. The main challenge that we 

encountered is that sometimes work flows to our dining table.” 

For more information on The Glass Guru franchise opportunities, call (916) 865-4875 

or visit theglassgurufranchise.com. You can also email franchise@theglassguru.com. 

FAMILY-OWNED 

Kama & Paul Friedman 

MATHNASIUM, DUNKIRK, MD 

FAMILY-OWNED 

What advice do you have for someone considering investing in a franchise? 

“If you are ready to be part of a large family that cares about each other, then do it! 

Franchises are franchises for a reason. They have researched and developed systems 

that will work well to successfully deliver their specific product. There is a great 

support system and help every step of the way. There are rules and regulations 

but, since everyone is working toward a common goal, it is necessary and oftentimes 

refreshing.” — Kama Friedman 

For more information on Mathnasium, call (888) 763-2604 or visit mathnasiumfranchise.com. 

You can also email franchisedev@mathnasium.com. 


Terri & Dave Thomas 

PIZZA FACTORY, PLACERVILLE, CA 

GIVING BACK 

Why is giving back important to you? 

“You have to be a part of your community. If people do not feel that you’re 

invested in the community, they are not as invested to you. … People come into 

their restaurant because of the support (we) do for the town and schools. It might 

not be a return on investment that next day, but it builds up. People remember a 

business giving back and making a difference.” 

For more information on Pizza Factory franchise opportunities, call (800) 654-4840 

or visit pizzafactoryfranchises.com. You can also email lauratanaka@pizzafactory.com. 

Brian Wilson 

FIRSTLIGHT HOME CARE, LAFAYETTE, CO 

What prompted you to go into business with a family member(s)? 

“We all entered one at a time. I followed my sister as we were raised with great 

empathy for others, and FLHC (FirstLight Home Care) seemed to be a great calling. 

It was totally different from anything I had ever done; an adventure in something new.” 

For more information on FirstLight franchise opportunities, call (877) 570-0002 or visit 

firstlightfranchise.com. You can also email jdavis@firstlighthomecare.com 

FAMILY-OWNED 

Jason Avila 

IMAGE ONE FACILITY SOLUTIONS, ELGIN, IL 


Do you have a guiding philosophy or principle that has helped you navigate 

the ups and downs of owning a business and/or contributed to your success? 

“No matter how many bumps you get in the way, always continue to move forward 

and don’t look back. Instead find ways to continue to be successful and find a solution 

to any problem! The sky is the limit so to me that only means that I have no limit to 

continue to be successful.” 

For more information on ImageOne franchise opportunities, call 844-243-2936 or visit 

imageonefranchise.com/contact-us/. You can also email info@imageoneusa.com. 


Funding Your Franchise: You Have Options 

Jeremy Ames, President & Co-Founder of Guidant Financial 

There are a few significant differences in financing a multi-unit 

franchise versus a single unit, though many of the same financing 

solutions will work for both. Aside from the usual cash, credit cards 

or even asking for financial support from family and friends, 

the most common methods used to finance multi-unit franchise 

purchases include loans from the Small Business Administration, 

401(k) business financing, unsecured loans and portfolio loans. 

Here’s what you need to know about each: 

SBA Business Loans 

Loans from the Small Business Administration (SBA) are one of the 

most popular financing methods for business owners of all kinds, from 

startups to franchises. SBA business loans are not directly from 

the SBA. Rather, the SBA encourages banks to lend to small business 

owners with preferable terms and low interest rates. In return, the SBA 

covers 75 to 85 percent of the loan for the bank if the loan defaults. 

This creates a win-win situation for both the lender and borrower. 

When it comes to multi-unit franchises, SBA lenders usually look 

at each individual unit and also at the collective performance of all the 

units. Most lenders want to see at least two years of profitable tax 

returns with the initial business prior to applying for funding for 

another location. The sooner the business becomes profitable and the 

stronger a borrower is, the more flexible lenders are. For example, 

if the borrower shows a strong credit score, has prior business experience 

in the industry and is able to put down a significant down 

payment (more than 20 to 30 percent), the bank may be willing to 

approve funding for more than one location simultaneously. 

SBA Loan Eligibility Requirements 

• 20 percent down payment for an existing business purchase 

or 30 percent for a start-up 

• 640+ credit score 

• Personal collateral required 

• Industry experience preferred 

• Secondary income preferred 

401(k) Business Financing 

With 401(k) business financing (formally known as Rollovers for 

Business Start-Ups or ROBS), you can use up to 100 percent of funds 

from an existing retirement account to buy or start a small business 

or franchise without taking a taxable distribution or getting a loan. 

Funding through ROBS has been an option since the Employee 

Retirement Income Security Act passed in 1974, and it’s growing in 

popularity. 

Since ROBS doesn’t involve taking a loan, there are no monthly 

payments or interest rates, and there are no collateral or minimum 

credit score requirements. ROBS can also be used in combination with 

an SBA loan, allowing business owners to use retirement funds as the 

down payment for the loan. 

The process for funding a single-unit franchise versus multiple 

units is the same with 401(k) business financing. You can either roll 

100 percent of your retirement funds during the initial transaction to 

use for one or multiple units, or choose to use a lesser amount initially 

to open the first location, then complete another rollover when 

you’re closer to opening your second location. However, there are 

timing considerations to take into account, especially if you plan to 

open multiple units within the first two years. In this case, you may 

choose to open your first location using an SBA loan, then use ROBS 

as the down payment for a second loan so you can show lenders 

strong liquidity. 

ROBS Eligibility Requirements 

• At least $50,000 in a rollable retirement account 

• No minimum credit score requirements 

• No down payment needed 

Unsecured Loans 

If you don’t want to jeopardize personal property in order to obtain 

financing, unsecured loans provide up to $150,000 without any collateral. 

Unsecured loans work like small business credit cards, consisting 

of multiple lines of revolving credit that can be used and paid back 

as needed. But instead of relying on collateral, lenders look at your 

creditworthiness to secure the loan. As such, a high credit score and 

solid borrowing history is necessary. 

Unsecured loans have no use-of-proceeds requirements, so the 

funds can be used for your first franchise location or subsequent units. 

It’s important to note that this type of loan shows up as revolving 

credit on one’s credit report and can have a meaningful impact on a 

credit score, especially if payments are not made on time. For that 

reason, we recommend using unsecured loans as a last resort and only 

as a short-term financing solution. 

Unsecured Loan Eligibility Requirements 

• 690+ credit score 

• Credit utilization rate below 50 percent 

• Minimal recent credit inquiries 

• No recent derogatory comments on your credit report 

Portfolio Loans 

If you own stocks, bonds, mutual funds or other eligible securities, you 

can borrow up to 80 percent against the value of your portfolio without 

having to liquidate your holdings. Portfolio loans, also referred to as 

stock loans or securities-based lending, work like a revolving line of 

credit—allowing you to finance a business or franchise by borrowing 

(and repaying) at will. Because of this, they’re ideal for financing multiunit 

franchises as you can use as much as you need, pay it back, and 

then borrow again when you’re ready to move forward with additional 

locations—all without getting a new loan. 

For a detailed walkthrough on funding your franchise, visit www.FranchiseBusinessReview.com/financing 


FBR SPECIAL REPORT // MARKETPLACE 


TOP 200 

FRANCHISES 

ADVERTISING & SALES 

* Our Town America — more on p. 30 

Discovery Map 

Town Money Saver 

AUTOMOTIVE 

* Christian Brothers Automotive 

Auto Appraisal Network 

* Snap-on Tools 

Tint World 

RNR Tire Express 

Ziebart 

BUSINESS SERVICES 

* FASTSIGNS 

* Sandler Training — more on p. 15 

* Express Employment Professionals 

* ActionCOACH 

Sanford Rose Associates 

* Minuteman Press 

Nextaff 

* Supporting Strategies 

Network in Action 

Remedy Intelligent Staffing 

YESCO 

AtWork Group 

Dale Carnegie 

* InXpress 

Office Evolution 

Intelligent Office 

CHILD SERVICES 

* Soccer Shots 

Amazing Athletes 

Young Rembrandts 

* TSS Photography 

Snapology 

High Touch High Tech 

CompuChild 

TGA Premier Sports 

Today’s leading brands based 

on FBR’s owner satisfaction data. 

*Full Satisfaction Report Available 

at FranchiseBusinessReview.com 

CLEANING & MAINTENANCE 

* MaidPro 

Anago Cleaning Systems 

Aire-Master of America 

Maid Brigade 

* Office Pride 

* 360clean 

Heaven’s Best Carpet/Upholstery Cleaning 

* The Maids 

* Image One 

You’ve Got MAIDS 

Jan-Pro Cleaning Systems (Master Franchisors) 

Executive Image Building Services 

EDUCATION 

The Goddard School 

* Mathnasium 

* The Learning Experience 

Online Trading Academy 

Huntington Learning Center 

LearningRx 

School of Rock 

Creative World School 

Best In Class Education Centers 

FINANCIAL & TAX 

* Payroll Vault 

* Brightway Insurance 

We Insure 

Motto Mortgage 

* ATAX — more on p. 30 

FITNESS 

Planet Fitness 

Orangetheory Fitness 

* Crunch Fitness 

* 30-Minute Hit 

FOOD & BEVERAGE 


* Kona Ice 



Wingstop 


BUSINESS SERVICES 

ActionCOACH 

Initial Investment: $45,000 – $125,000 

Cash Requirement: $45,000 – $150,000 

Total Units: 213 

Business coaching is booming and the global 

demand is unprecedented. Business coaching 

is the second fastest growth industry behind IT. 

ActionCOACH offers you a flexible work-life, with 

little overhead and high margin returns. 

ActionCOACH is the world’s #1 business coaching 

franchise with +27 years of experience. Spanning 

+60 countries, our nearly 1,000 ActionCOACHes 

work with more than 18,000 businesses weekly 

changing lives through business re-education. 

Becoming part of the ActionCOACH family 

connects you to a global community of 

professionally certified experts. The training 

is unparalleled, the ongoing support is 

unmatched, and you get access to the library of 

ActionCOACH’s methodologies. Work with clients 

you choose and start living the life you have 

always wanted. 

For more information on ActionCOACH 

opportunities, call (888) 488-2828 or 

(702) 795-3188, email info@actioncoach.com, 

or visit www.actioncoach.com 

HOME SERVICES 



Cash Requirement: $25,000 


By offering more diverse variety of service 

options than any other franchise in the bathroom 

and kitchen repair and refinishing industry and 

capitalizing on 40 years of experience; Surface 

Specialists reputation as The Repair & Refinishing 

Experts is not just a slogan or tagline. It is a 

proven fact. Franchises specialize in bathroom 

and kitchen surface repairs and refinishing, 

acrylic tub and shower liner installations, tub 

to shower conversions, vinyl window repair, 

whirlpool plumbing/mechanical repairs and so 

much more. Benefits include low franchise fee, 

home based business, proven products and 

techniques, large territories, comprehensive 

training program and experienced on-going 

technical support. 

See page 28 for additional top franchises. 

Visit FranchiseBusinessReview.com for brand details. 

For more information on Surface Specialists 

Systems opportunities, call (866) 239-8707, 

visit surfacespecialistsfranchise.com, or email 

info@surfacespecialists.com. 



MELANIE SWEET 

Cruise Planners 

Fort Worth, TX 

Franchise owner since April 2020 

What did you do prior to franchise ownership? 

I had spent my entire career working in 

technology, mostly sales, sales management 

and business development. I have a degree in 

marketing. 

What was the motivation for buying 

your franchising? 

A couple of years ago I decided I was going to 

buy a little franchise of some kind, or start some 

kind of business, or be a real estate agent. It had 

to be something I could do on the side with my 

very, very, very busy corporate job. I actually 

talked with HR (at my company) if I could do 

it, and they were all for it, as long as it was not 

directly competitive with my job or kept me from 

doing my job. I wanted to do (franchising) for a 

couple of years on the side, kind of get it started 

and have a segue into retirement. . 

In the past I’ve owned two other franchises. 

Twenty-five years ago I bought one, quit my job, 

ran it, built it up for five years and then sold it, 

which was always my endgame. And then eight 

years ago I bought another franchise with the 

intention being for my son to eventually run it. 

That one wasn’t as successful. 

What was about Cruise Planners that attracted 

you to it? 

It comes from the top down with the two owners. 

Their attitude is we’re going to everything we can 

to support you, and they do. The technology is 

incredible, and they keep adding to it, developing 

more capability with it. It’s a big competitive 

advantage. The marketing is amazing. 

For more information on Cruise Planners franchise 


• Call: (844) 914-0787 

• Visit: cpfranchise.com 



2021 TOP 200 

FRANCHISES 

SERVICES 

Food and Beverage continued 

Donatos Pizza 

Pizza Ranch 


The Wendy’s Company 


BIGGBY COFFEE 

Walk-On’s Bistreaux and Bar 


Captain D’s 

LaRosa’s Pizzeria 

Teriyaki Madness 

Qdoba 

Lennys Grill & Subs 

Cousins Subs 

Simple Simon’s Pizza 

Capriotti’s Sandwich Shop 

Bruster’s Real Ice Cream 

Wings Etc. 

* The Haagen-Dazs Shoppe Company — more on 

p. 31 

* PJ’s Coffee 

* East Coast Wings + Grill 

* Happy & Healthy Products 

Taziki’s Mediterranean Cafe 

Frios Gourmet Pops 

Straw Hat Pizza 

Nathan’s Famous 

HEALTH & PERSONAL SERVICES 

Fastest Labs 

* The Joint 

FYZICAL Therapy & Balance Centers 

Palm Beach Tan 

BEAUTY SERVICES 

MY SALON Suite 

Sola Salon Studios 

Any Lab Test Now — more on p. 27 

Drybar 

Miracle-Ear 

101 Mobility 

The Woodhouse Day Spa 

Spavia Day Spa 

Blo Blow Dry Bar 

HOME SERVICES 

* DreamMaker Bath & Kitchen 

Mr. Handyman 

Mr. Appliance 

HouseMaster 

Home Services continued 


* Kitchen Solvers 

Color World House Painting 

Aire Serv Heating And Air Conditioning 

House Doctors Handyman Service 

The Patch Boys 

Miracle Method Surface Refinishing 

TruBlue Total House Care 

The Grout Doctor 

HandyPro Senior Modifications and 

Handyman Service 

Bloomin Blinds 

ShelfGenie 

PET SERVICES 

Pet Supplies ‘PLUS’ 

* Dogtopia — more on p. 27 

In Home Pet Services 

REAL ESTATE 

NextHome 

Keller Williams 

Sotheby’s International Realty 

Weichert Real Estate Affiliates 

Better Homes and Gardens Real Estate 

United Country Real Estate 

Showhomes Home Staging 

JPAR Real Estate 

Help-U-Sell Real Estate 

RETAIL 

* Wild Birds Unlimited 

* Pinch A Penny — more on p. 33 

Rhea Lana’s 

Just Between Friends 

Dash In Food Stores 

SENIOR CARE 

* Visiting Angels 

Home Instead 

* Senior Care Authority 

Assisting Hands 

Right at Home 

* FirstLight Home Care 

* BrightStar Care — more on p. 31 

Home Care Assistance 

* Amada Senior Care 

Oasis Senior Advisors 

Home Helpers Home Care 

* CarePatrol 

TWO MEN AND A TRUCK 




Headquartered in Lansing, Michigan, TWO MEN 

AND A TRUCK is the largest franchised moving 

company in North America. Currently, there 

are more than 380 locations and 3,000 trucks 

operating in 45 U.S. states in addition to Canada, 

Ireland, and the UK. TWO MEN AND A TRUCK has 

performed more than 8.5 million moves since 

its inception in 1985 and has seen consistent 

monthly growth dating back to December 

2009. In 2021, Entrepreneur Magazine ranked 

TWO MEN AND A TRUCK as one of the top 500 

franchises in the U.S. for the 26th consecutive 

year. Franchise Business Review also named TWO 

MEN AND A TRUCK a Top 200 Franchise and Top 

Recession-Proof Franchise in 2021. The brand 

also ranked No. 6 on Franchise Gator’s Top 100 

Franchises of 2021. 

For more information on TWO MEN AND A 

TRUCK opportunities, call (888) 884-1114 

or visit franchise.twomenandatruck.com. 

RETAIL 

Wild Birds Unlimited 




Wild Birds Unlimited franchise store owners 

are the community resource for backyard bird 

feeding products, services and nature education. 

Who we are goes far beyond the products 

we sell. Each day our owners deliver a joyful 

experience to their customers while helping 

them purposefully engage with nature. A typical 

day involves customers swapping stories about 

latest bird sightings and sharing excitement 

about attracting new birds with our vast array 

of proprietary products. 

For more information on Wild Birds Unlimited 

opportunities, call (888) 730-7108 or visit 

www.wbufranchise.com. 

See page 29 for additional top franchises. 

Visit FranchiseBusinessReview.com for brand details. 


Spread Joy, 

Enrich Lives, and 

Serve Others 

with our unique 

franchise model 

Chicken Salad Chick 

Multiple 

Revenue 

Streams 

Dine In, Take Out, 

Drive Thru, Catering, Offsite 

Join Our Family of 

Franchise Owners 

Visit ChickenSaladChick.com/Franchising 

SERVICES 

Weed Man 

* TWO MEN AND A TRUCK 

* Fibrenew 

Precision Concrete Cutting 

Fish Window Cleaning 

Bin There Dump That — more on p. 32 

Mosquito Shield 

Critter Control 

Precision Door Service 

Mr. Electric 

Window Genie 

Property Damage Appraisers 

* The Glass Guru 

* Mosquito Joe 

Mr. Rooter Plumbing 

* PuroClean — more on p. 32 

Signal 88 Security 

NaturaLawn of America — more on p. 31 

Green Home Solutions 

Grasons Co. Estate Sale Services 

Junk King 

Hoodz 

Glass Doctor 

Pirtek 

MarbleLife 

* Clean Air Lawn Care — more on p. 33 

Creative Colors International 

Boulder Designs 

Truly Nolen of America 

Service Team of Professionals 

Border Magic 

Ductz 

Tide Dry Cleaners 

College Hunks Hauling Junk & Moving 

SPORTS & RECREATION 

Kampgrounds of America/KOA 

Freedom Boat Club 

Monster Mini Golf 

American Poolplayers Association 

* Yogi Bear’s Jellystone Park 

British Swim School 

Goldfish Swim School 

Streamline Brands 

TECHNOLOGY 

TeamLogic IT 

* NerdsToGo 

TRAVEL SERVICES 

* Cruise Planners — more on p. 27 

* Dream Vacations 

Expedia Cruises 

Visit FranchiseBusinessReview.com 

for brand details. 



At ATAX, we 

know what it takes 

to build a business 

from the ground up and 

face challenges head-on. 

Because of our dedication to serving 

our customers, we’ve grown to over 60 

locations and expanding rapidly; and 

you could be our next franchisee. 

To us, franchising is not about 

following rules; it's about 

upholding standards. 

To find out more, please 

visit ataxfranchise.com 

BE YOUR 

OWN BOSS. 

Choose your franchise 

business today from 

ones rated highest 

by the franchisees 

who own them. 

Visit 

FranchiseBusinessReview.com 

We’re looking for franchisees committed to the 

customer experience and providing legendary service. 


Most companies have struggled 

during the COVID-19 pandemic. 

BrightStar Care ® 

has thrived. 


JUSTIN SAPP 

Our commitment to the highest standard 

of in-home healthcare provides franchisees 

with multiple revenue streams that generate 

an annual average of $2,152,771*. 

877-689-6898 

brightstarfranchising.com/home-care 

* 2020 average unit revenue for all first franchise locations that were open 12+ months as 

of 12/31/2020 per our 3/31/2021 FDD - Item 19. A new franchisee’s results may differ from 

these represented performances. There is no assurance that you will do as well and you 

must accept that risk. This offering is made by prospectus only. 

NaturaLawn 

Oxford, MS 

Franchise owner since January 2021 

What did you do before buying your franchise? 

I was in IT. I was working my way up to be a 

manager in my department. 

Why did you decide to invest in a franchise? 

I have always wanted to own my own business, 

but have never had any experience in doing so. 

That’s why I went the franchise route. 

What attracted you to the industry and brand? 

I have always loved being outside. I love seeing 

the resulting from hard work. I would have to say 

NaturaLawn is the reason I chose the industry. 

After hearing the support I would get and also 

the product I would be using, I was sold. 

Anything else? 

I’ve always wanted to own my own business and 

still have that effect that I’m helping someone. 

I know when I go out there and do a good job, 

people will look at their yards with pride. That 

really makes me happy. 

Was it hard transitioning to being a franchise 

owner? 

Yes, everyday is always something new. 

What advice would you give to someone 

thinking about investing in a franchise? 

Stay hungry and do your research on your 

competitors. 

For more information on NaturaLawn franchise 


• Call: 800-989-5444 

• Visit: https://naturalawnfranchise.com 

• Email: info@naturalawn.com 




AMANDA & BRAD 

SPENCER 

Bin There Dump That 

Knoxville, TN 

Franchise owners since 2019 


We used Bin There Dump That as homeowners 

and were pleased with their level of service. 

We’d considered opening our own business 

for some time and saw that they had franchise 

opportunities, so we researched the company 

and spoke with company representative and 

liked what we discovered. We called as many 

franchisees as we could and all said positive, but 

realistic and honest, things about the brand and 

what it’s like to operate a franchise. 



Brad has an MBA and spent several years 

working as a factory representative for a major 

automotive manufacturer. Amanda’s experience 

as a legal assistant is helpful in keeping things 

organized as office manager. Both Brad and 

Amanda have years of experience dealing with 

the public. 

What advice do you have for prospective 

franchise buyers? 

Make sure you’re in a strong cash position. Have 

enough saved up that you don’t struggle to pay 

bills during the first 18 months! Be flexible. You 

(and your family) should be prepared to eat, 

sleep, and breathe your business. Even when 

we’re “off”, we’re often thinking and talking 

about it. 

Rated one the 

Top Food Franchises and 

Top Franchises for Culture, 

there’s never been a 

better time to get in on the 

Fuzzy’s Taco Shop action. 

Residential Friendly Dumpsters ® 

For more information on Bin There Dump That 

franchise opportunities, 

• Call: (905) 582-1234 

• Email: grow@bintheredumpthat.com 

• Visit: bintheredumpthatfranchise.com 

Join the 

Fuzzy’s Fam today! 

MyFuzzys.com 



WILL BUYING A 

FRANCHISE MAKE 

YOU HAPPY? 

SURVEYS SAY…. 

13th Annual 

Franchisee 

Satisfaction 

Awards 

It depends on the brand you choose! 

Every year, FBR surveys over 28,000 franchisees to find out how 

satisfied they are with their franchisor. Hear what they have to 

say and gain access to the top franchise brands of the year. 

KYLE MILLICAN 

Clean Air Lawn Care 

Oklahoma City, OK 

Franchise owner since 2019 


FBR Rock 

Star 


The service of organic lawn care or organic 

anything for that matter is a growing market. 

It has the potential to be a lucrative business 

venture. 

2018 

VISIT 

FranchiseBusinessReview.com 



Corporate training in lean applications, 

people management, corporate financing 

and operational efficiencies. 

FRANCHISE OPPORTUNITY 

The Pool Retail, 

Service and Repair 

Franchise to Own 

What do you like most about your job/owning 

a franchise? 

I like the interactions with customers and the 

challenges and successes for getting a lawn 

organically healthy. 

What advice do you have for prospective 

franchise buyers? 

Talk to your local Co-op or local ag division and 

research areas of environmentally quality and 

organic approaches. 

What do you wish you had known prior to going 

into franchising? 

Quantifiable ways to show improvements to the 

soil eco-systems. 

Full Turnkey 

Business Model 

Family 

Friendly 

In-House 

Financing 

What motivates you about your work? 

I really enjoy helping local communities and 

the people make improvements their local 

environment. Each person is a step in the 

journey to improve local environments. 

With 45+ years of sales growth and average store 

revenue of $1.5M*, we can help you build a better 

future for you and your family. 

Tracy | Owner 

PORT ST. JOHN, FL 

* For the year ending December 31, 2020, Pinch A Penny had 257 stores open. Of those stores, 253 have been open at least one year. Of those open at least one 

year, the average annual gross sales were $1,525,624 and some stores (40%) had annual gross sales that exceeded the average. Your results may differ. There is no 

assurance that you will do as well. See our 2021 Franchise Disclosure Document for more information. 

Call 844.740.5139 today. 

Or visit PinchAPennyPoolFranchise.com to learn more. 

For more information on Clean Air Lawn Care 

franchise opportunities, 

• Call: (970) 219-7440 

• Email: jenny@cleanairlawncare.com 

• Visit: cleanairlawncare.com

FBR Issue 3 - 2021

Create successful ePaper yourself

Delete template?

Save as template?