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July 2021 IDM Special Edition

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YOU SHOULD BE<br />

SAVING<br />

BUT YOU ARE<br />

NOT<br />

Issue 7 of <strong>2021</strong>


Joi<br />

EXCELLENCE IS DOING<br />

ORDINARY THINGS<br />

EXTRAORDINARILY<br />

WELL<br />

– John W. Gardner


n<br />

WHAT MAKES US<br />

EXCELLENT?<br />

/ Unimpaired and automated PDA systems<br />

/ Integration with top-ranked Debt Counsellor systems<br />

/ Enhancing Debt Counsellor efficiency and sustainability<br />

/ Best customer support in the country – queries are resolved within 24 hours<br />

/ Strong compliance and best-industry-practice implementation is at our centre<br />

Call Chris van der Straaten<br />

Head of Hyphen PDA | 082 557 0437<br />

Or call our friendly support centre on 011 303 0060 - Option 2<br />

or visit our website www.hyphenpda.co.za


FROM THE<br />

<strong>IDM</strong> DESK<br />

IMPROVING YOUR<br />

CREDIT SCORE<br />

FOR BETTER<br />

FINANICAL<br />

HEALTH<br />

Consumers often ask what<br />

the best methods are to<br />

improve credit scores.<br />

A credit score is determined by<br />

several factors, primarily how<br />

long the consumer has been<br />

credit-active, the consumer’s<br />

payment record, what type of<br />

credit the consumer has, how<br />

much of their credit card (if they<br />

have) they are utilising, and a<br />

few other factors.


While a higher credit score generally makes the consumer a more<br />

attractive lending prospect, it is not always easy to know what a high<br />

credit score is.<br />

More interestingly, high credit scores sometimes are driven by the fact<br />

that consumers – in some cases those who can ill afford it – use their<br />

credit cards to such a high extent every month that their credit card<br />

“utilisation” is high.<br />

We do understand this consumer’s predicament, which is also shared by<br />

millions of young people: where does one start to build a credit history?<br />

The advice that is generally given is to start small: With an insurance<br />

product (such as cellphone insurance) or a retail credit account. It is also<br />

important to have a transactional banking account to show evidence of<br />

money management to potential lenders. Our advice to this consumer<br />

would be to follow this path and start small. Get a cheque account in<br />

place and use it regularly for transactions.<br />

When it comes to credit, if the consumer’s aspiration is to buy a house,<br />

then do not accumulate a lot of unsecured debt that is expensive; rather<br />

borrow what you can pay back at the end of the month or better yet save<br />

each month so that amount can be used towards a deposit for a house.<br />

DebtBusters offer consumers the opportunity to also get their FREE credit<br />

report every month – just register on:<br />

www.debtbusters-client.co.za


FROM THE EDITOR<br />

Let’s face it, <strong>July</strong> <strong>2021</strong> is probably going down in our<br />

history books as the “month of shame”.<br />

In the wake of the ex-President being incarcerated, (for repeatedly<br />

ignoring the highest court in the country) people in areas of KZN<br />

and Gauteng began a criminal spree under the guise of a protest. As<br />

these citizens took to the streets to commit theft, arson, violence and<br />

even murder, they exposed not only their disregard for the authority<br />

of the courts, but also their disrespect of the laws of the country.<br />

With over 300 people losing their lives, these have been really dark<br />

days. These events have highlighted political divides and the intense<br />

level of discontent that people, all over this country, are feeling.<br />

Then of course, there are the financial ramifications. The fallout<br />

from the few days of looting and violence, will be felt for a long<br />

time to come. Not only did countless small businesses come under<br />

attack, but in the wake of the devastation, the workers and staff of<br />

these businesses have been hard hit with job losses and income<br />

loss. Government has fortunately stepped in to try and offer some<br />

assistance and relief to those affected.<br />

The Rand and foreign investment confidence took a real kick in the<br />

teeth, and those affected will be experiencing bleak times for a while<br />

to come. Of course, it is reminiscent of the chaos and confusion in<br />

the USA during the storming of the Capitol by politically unhappy


people, who realized that they actually hate the democratic process.<br />

The USA experienced riots during the “BLM” protests too; SA is just<br />

one of many countries around the globe that is cracking under the<br />

pressure of the pandemic and social unhappiness.<br />

That being said, it is best to focus on the positive, once the worst of<br />

the looting and murders were over, regular South Africans picked up<br />

brooms and made an effort to clean up and get things back on track.<br />

There are stories of taxi associations protecting malls, and regular<br />

citizens putting themselves in harm’s way to help protect others.<br />

There are moving pictures of regular people helping rescue babies<br />

from burning buildings - inspiring stuff!<br />

However, in the midst of all that, the banks still want to get paid. The<br />

demands for payment have not stopped just because thousands of<br />

people lost their minds and morals, nope, life goes on. So, with that in<br />

mind, we are going to spend some time this issue talking about how<br />

you are not saving, and why it is basically impossible to do so… or is<br />

it? We will also look at other financial news, discuss retirement; look<br />

at a common misconception in debt review and more.<br />

We hope that you made it safely through, we hope we never see a<br />

repeat of the recent chaos, we hope that if you got swept up in the<br />

madness and grabbed a flat screen TV, you have come to your senses<br />

and returned it. Please stay safe and try stay positive despite the<br />

challenges we face. Let’s not get bogged down in all the negatives<br />

that life throws at us, and rather focus on the positives, like helping<br />

others or paying off your debts and finally becoming debt free.


DEBT REVIEW<br />

LESSON #1<br />

Never miss a Debt Review payment.<br />

It can derail all the progress you have<br />

made so far in your debt review. If you<br />

see trouble coming then talk to your Debt<br />

Counsellor right away.


CONTENTS<br />

YOU SHOULD BE SAVING<br />

BUT YOU ARE NOT<br />

DEBT STRESS &<br />

OUR EMOTIONAL<br />

HEALTH<br />

MUST A DEBT REVIEW<br />

APPLICATION BE<br />

REFERRED TO COURT<br />

WITHIN 60 DAYS?<br />

RETIREMENT<br />

AND TAX<br />

SERVICE<br />

DIRECTORY<br />

DISCLAIMER<br />

Debtfree Magazine considers its sources reliable and verifies as<br />

much information as possible. However, reporting inaccuracies<br />

can occur, consequently readers using this information do so<br />

at their own risk. Debtfree Magazine makes content available<br />

with the understanding that the publisher is not rendering legal<br />

services or financial advice. Although persons and companies<br />

mentioned herein are believed to be reputable, neither<br />

Debtfree Magazine nor any of its employees, sales executives<br />

or contributors accept any responsibility whatsoever for their<br />

activities. Debtfree Magazine contains material supplied to<br />

us by advertisers which does not necessarily reflect the views<br />

and opinions of the Debtfree Magazine team. No person,<br />

organization or party can copy or re-produce the content<br />

on this site and/or magazine or any part of this publication<br />

without a written consent from the editors’ panel and the<br />

author of the content, as applicable. Debtfree Magazine,<br />

authors and contributors reserve their rights with regards to<br />

copyright of their work.


CONSUMER FRIEND<br />

USES<br />

SOFTWARE TO ENSURE<br />

POPIA COMPLIANCE!<br />

- Secure system-to-system data transfer (no human contact)<br />

- Elimination of data exposure from the use of email<br />

- Data specification is fit for purpose<br />

POPIA COMPLIANCE IS<br />

CRUCIAL THIS YEAR!


BREAKING<br />

NEWS


DIRECT AXIS RECKLESS<br />

LENDING COURT MATTERS<br />

Direct Axis are concerned that their automated email system<br />

is not picking up certain court documents that are being<br />

sent and getting them to the right people internally.<br />

The concern relates mainly to matters that include any<br />

mention of reckless credit (which all credit providers need<br />

to defend against due to the threat of fines and more from<br />

the National Credit Regulator (NCR).<br />

So, they have asked Debt Counsellors to please use the<br />

proper address for these matters namely:<br />

Legal@directaxis.co.za<br />

This address is where Debt Counsellors should already be<br />

sending notices of motion, founding affidavits, supplementary<br />

affidavits, draft court orders etc.<br />

This applies to accounts with DirectAxis Personal loans,<br />

DirectAxis Secured loans, CallDirect Personal loans, Wesbank<br />

CashPower Personal loans, Clientele Personal loans, IFA<br />

Personal loans, Telesure Personal loans and Credit Cart.


We are the champion<br />

in your corner!<br />

DebtBusters provides a remedy for financially stressed<br />

consumers through effective debt relief solutions.<br />

Over 1 million South Africans who are facing tight<br />

budgets and are struggling with debt, have come to<br />

DebtBusters looking for a financial solution.<br />

086 999 0606<br />

info@debtbusters.co.za<br />

www.debtbusters.co.za


DEBT REVIEW AWARDS GALA<br />

- 10TH SEPTEMBER<br />

The Debt Review Awards Annual Gala will be broadcast live<br />

over YouTube on September 10th. All are invited to tune in.<br />

The Annual Debt Review Awards Gala is a small black tie event<br />

held in a major SA city around the middle of the year. Due<br />

to the Pandemic and Lockdown last year (2020), the event<br />

was moved online and was held in September. This year, the<br />

event will also be held online due to Covid-19 precautions<br />

(they can’t even keep Covid-19 out of the Olympic Village).<br />

Zak King, Founder of the Awards and the Editor of Debtfree<br />

Magazine says: “For now, we have decided to be cautious<br />

and focus our efforts online.”<br />

The annual Peer Review process has been underway and<br />

the results of those reviews will be shared on Friday 10th<br />

September in the afternoon. The event should close around<br />

4 pm to enable those who have to travel to do so.<br />

The event features speeches, presentations, entertainment<br />

and updates from the NCR and others. There will also be<br />

a pre-show from mid morning which will feature in-depth<br />

interviews and group panel discussions about hot industry<br />

topics (for those who work in the industry). These will also<br />

be available to enjoy on the YouTube stream.<br />

For more info head over to www.debtreviewawards.co.za


DEBT COUNSELLORS TO HAND<br />

IN QUARTERLY REPORTS<br />

Debt Counsellors should organize to hand in their obligatory<br />

quarterly reports to the NCR for 01 April <strong>2021</strong> – 30 June<br />

<strong>2021</strong>. These reports should be handed in before the 15th of<br />

August <strong>2021</strong>.<br />

The form should be sent to the NCR at:<br />

dcreturns@ncr.org.za


PROBLEMS WITH<br />

NCR DEBT HELP?<br />

Every time a new consumer applies for debt review, the<br />

Debt Counsellor who is helping them has to go onto the<br />

National Credit Regulator’s database site (NCR Debt Help)<br />

and capture information about the consumer.<br />

Some of this information is then passed along to the Credit<br />

Bureaus so they can ‘flag’ the consumer as having applied<br />

for a review of their debt situation.<br />

Recently, Debt Counsellors have been complaining that<br />

they are having some difficulty listing new clients on the<br />

system. Others are saying they are struggling to transfer<br />

clients from one Debt Counsellor to another when this is<br />

required. The system seems to be acting up some of the<br />

time.<br />

Debt Counsellors have been assured that the NCR IT team<br />

are working hard on the matter and that Debt Counsellors<br />

will be officially updated when this is totally resolved.


WILL THEY GET YOU A LOAN<br />

OR JUST TAKE YOUR MONEY?<br />

Thousands of consumers have for years been taken in by a<br />

network of websites offering to source them loans… for a<br />

monthly fee.<br />

Desperate consumers who mistakenly signed up for what<br />

they thought was a loan soon found out that they had<br />

actually just signed up for “legal services” and allowed<br />

these companies/websites linked to Lifestyle Direct Group<br />

International to debit their accounts monthly.<br />

The loans they so desperately needed never materialised<br />

as, in most cases, the consumers simply do not qualify for<br />

more debt. Instead Lifestyle Direct Services International<br />

would milk their accounts for what they could before setting<br />

their collections people loose on these already troubled<br />

consumers.<br />

With so many consumers being taken for around R400<br />

(initial fee) and then R99/month for up to 12 months in debit<br />

orders it is hard for any single consumer to take the matter<br />

to court. It will cost them much more than that just to have<br />

the matter set down.


Fortunately, the Stellenbosch University Law Clinic has<br />

gotten involved and has asked the High Court for permission<br />

to bring a class action suit against the two owners of Lifestyle<br />

Direct Group International.<br />

The idea behind the class action is to also avoid thousands of<br />

cases at the small claims court level. The High Court agreed<br />

to the class action and that the case can be an ‘opt-out’<br />

class action (where if consumers who were scammed do<br />

not want to be part they must specifically say so otherwise<br />

they will be included).<br />

Already the owners are in a lot of trouble as the so-called<br />

service they offer consumers (not actually giving loans) was<br />

supposedly ‘legal services’. That’s a problem since they were<br />

not actually registered with any legal entity or body.<br />

So, not only were people not getting the loans that they<br />

thought they were getting, but they were also not getting the<br />

services actually promised in the fine print of the agreements<br />

these consumers got locked into either.<br />

This will be fully explored during the case but already it is not<br />

looking good for the owners Damian Malander and Nandie<br />

Piach.


YOU SHOULD BE<br />

SAVING<br />

BUT YOU ARE<br />

NOT


YOU SHOULD BE SAVING, BUT YOU ARE NOT<br />

YOU SHOULD<br />

BE SAVING<br />

We all know we should be saving. It is one of those<br />

things your mom told you when you were young, your<br />

teachers told you at school and certainly one of the<br />

things a Debt Counsellor will tell you if you go to them<br />

for help.<br />

The truth is that you are not saving even though you know you<br />

should. Saving is very hard to do these days.<br />

So we ask:<br />

• Has it become impossible to save?<br />

• Is it even practical to think about saving when you have lots of<br />

debts and are just struggling to make ends meet?


NO BUDGET WILL<br />

“MEAN NO SAVING!”


YOU SHOULD BE SAVING, BUT YOU ARE NOT<br />

WHY YOU ARE NOT<br />

SAVING: BUDGETING<br />

It is almost a universal rule that we all spend just a little<br />

more than we earn. Things seem to be more expensive<br />

now than ever before and the money we get paid<br />

hardly stretches to cover all our necessary expenses.<br />

And that’s before we even begin to look at all our scary<br />

debts.<br />

One reason why you are not saving is because you do not have a<br />

good budget. Admit it!<br />

Making a budget is a pain and makes you confront how scary your<br />

debt situation is. So, nobody likes to make a budget, even if it is a<br />

good thing to do. But if you don’t budget then you can’t effectively<br />

plan ahead for expenses you need to save towards.


YOU SHOULD BE SAVING, BUT YOU ARE NOT<br />

WHY YOU ARE NOT<br />

SAVING: INFLATION<br />

It is also true that things do cost more now than<br />

they did last year. These days just having work is a<br />

victory and expecting an annual increase is not always<br />

realistic.<br />

Businesses are cutting back on salaries and employees not handing<br />

out increases and bonuses. So, keeping your job is probably more<br />

important than arguing over an increase right now.<br />

Even if you do miraculously get a raise this year it is likely that it will<br />

be a smaller percentage increase than your cost of living has gone up.<br />

So, you might get a 5% increase while your rent goes up by 10% and<br />

your food bill goes up by 6%. What that means is less money in your<br />

pocket at the end of the day.


When you get a 3% raise<br />

but inflation is 5.4%


YOU SHOULD BE SAVING, BUT YOU ARE NOT<br />

SAVE BY PAYING<br />

OFF DEBT<br />

These days the interest you get from putting money<br />

into a bank savings account is often not that great. Few<br />

banks really reward you for depositing money with<br />

them.<br />

That said, you might start banking with a bank that will reward you with<br />

a really great…7% interest on your savings account (which keeps you<br />

ahead of the interest rate right now) and be really happy with yourself.<br />

At the same time, however, you may be sitting with lots of credit card<br />

debt which is increasing at 18%. So while you are making 7% on one<br />

side (your savings) your debt is growing by 18%.<br />

You can quickly see that paying off your debt to stop it from growing<br />

would actually end up saving you a lot more money over time than<br />

setting funds into an account and your savings only growing a little.<br />

So, getting rid of your expensive debts is actually a great way of saving<br />

yourself money over time. But what about the normal type of saving?


YOU SHOULD BE SAVING, BUT YOU ARE NOT<br />

WHY YOU NEED<br />

SOME SAVINGS<br />

If you have entered debt review then a Debt<br />

Counsellor will help you make up a budget (you know,<br />

the one you kept meaning to make up). They will help<br />

you figure out what is realistic and sustainable*.<br />

A big part of a budget is figuring out what you need to cover each<br />

month. These are called your running costs.<br />

A good budget is also designed to take into account things that you<br />

only pay once a year (annually). These might be things like school<br />

related expenses for your kids or annual obligations like your car<br />

license or TV license (yes, you should be paying that).<br />

A good budget will also include some things you may have forgotten<br />

to take into account such as saving towards new tyres every so many<br />

Kilometers or the regular servicing your car at certain intervals (if you<br />

own one) or even setting funds aside to cover your insurance excess<br />

should it be needed.


Normally, people who enter debt review have already cut all these<br />

types of savings to try to just make ends meet and this is why they<br />

become so vulnerable to sudden issues to do with unplanned medical<br />

bills or broken appliances or accidents.<br />

If you have no access to endless credit (like once you start debt<br />

review) then you cannot just reach for the credit card again if<br />

something suddenly comes along. You need to have the funds<br />

already sitting one side.<br />

* If you deal with a Debt Counselling firm that simply tells you<br />

that your new total budget figure is just X but gives you hardly<br />

any details of how that is made up, then you should ask for a<br />

much more detailed breakdown from them. Find out exactly<br />

how they think you should be spending your available funds<br />

each month. Everything from groceries to medication should<br />

be included. This is a vital part of making your debt review<br />

actually work.


YES YOU CAN


YOU SHOULD BE SAVING, BUT YOU ARE NOT<br />

YOU CAN SAVE<br />

So, it is important to have some funds set aside in<br />

advance for either a rainy day or regular annual<br />

expenses. How can you do this?<br />

If you are in debt review then your Debt Counsellor will have worked<br />

some savings towards annual costs into your monthly budget. The trick<br />

is to actually follow through and set the funds aside each month before<br />

you spend them on other things.<br />

With the advent of savings pockets etc you should be able to do this<br />

with minimal effort by clicking a few buttons on your banking app. If<br />

you are not making use of a banking app then you may need to go old<br />

school and transfer funds from one account to another. Alternatively<br />

you may be hiding money under the mattress (don’t do this).<br />

Whatever the case, you should move any funds you have in your<br />

budget for savings first, right after you get paid. Do not plan to do this<br />

later in the month or there will be nothing left, guaranteed.


YOU SHOULD BE SAVING, BUT YOU ARE NOT<br />

HOW MUCH SHOULD<br />

YOU BE SAVING?<br />

It is unrealistic to think you will be able to save a lot of<br />

money when under debt review. Rather we are talking<br />

about regularly saving a little something.<br />

Once again you should go back to the budget drawn up with the help<br />

of the Debt Counsellor. It will serve as a guide. Your Debt Counsellor<br />

will have added up all your annual expenses and divided them by 12<br />

(approximately).


YOU SHOULD BE SAVING, BUT YOU ARE NOT<br />

DOES YOUR<br />

BUDGET NEED<br />

TO BE ADJUSTED?<br />

If that budget was done some time ago then why not<br />

go back to the Debt Counsellor and ask for some help<br />

to update it? As your cost of living changes you will find<br />

you will need to relook at your budget from time to time.<br />

If you find that you are not able to set aside the saving amount<br />

calculated by your Debt Counsellor then you need to seriously look at<br />

changing your other expenses.<br />

This may involve changing what you are buying at the shops or<br />

how much you are spending on transport, communication or other<br />

costs. This can take effort and may require you to make even more<br />

adjustments than you did at first when entering debt review.<br />

Here we are talking about making moves to stay with family, changing<br />

service providers, renting out rooms and other big steps. Though not<br />

easy to put in place, it will help you stay within your budget.<br />

Your goal is to get rid of your debt entirely and be debt free, this might<br />

be complicated and sting a little but it will be worth it in the long run.


YOU SHOULD BE SAVING, BUT YOU ARE NOT<br />

SAVING WHILE<br />

IN DEBT REVIEW<br />

IS POSSIBLE<br />

Remember, each time you make a payment towards<br />

your debt through debt review you are actually<br />

saving yourself a lot on fees the credit providers are<br />

not charging and interest rates they have probably<br />

lowered.<br />

You may also find that with things getting more and more expensive<br />

over time you may feel tempted not to save anything. You may<br />

eventually need every cent possible to cover your increasing everyday<br />

costs. If this is the case then you seriously need to look at your<br />

monthly running costs and make some more big changes to cut<br />

them. Ask your Debt Counsellor for help.<br />

Often the key is as simple as (1) knowing how much you need to save<br />

each month and then (2) setting those funds aside right away once<br />

you have been paid.<br />

Even if you have not been saving up till this point, why not start this<br />

month? As they say: “better late than never”.


DEBT STRESS<br />

& OUR EMOTIONAL HEALTH


DEBT STRESS & OUR EMOTIONAL HEALTH<br />

DEBT IS NOT A<br />

NEW PROBLEM<br />

Throughout history someone, somewhere has owed<br />

someone else money and this has caused them stress.<br />

After all, if you owe someone money, eventually they<br />

are going to want it back.<br />

Dealing with those demands for repayment can be very stressful. It<br />

can even lead you to some very dark and lonely emotional places.<br />

Debt has long been a problem for South Africans, but it seems that<br />

the COVID-19 pandemic has spread the misery to millions more<br />

people than before. Along with the increase in debt there has been an<br />

increase in emotional problems linked to stress and anxiety.<br />

Regardless of the cause, debt often wreaks emotional havoc on our<br />

psyche and our family life.


DEBT STRESS & OUR EMOTIONAL HEALTH<br />

DEBT’S NEGATIVE<br />

EFFECTS<br />

Among the negative effects of dealing with debt are<br />

low self-esteem and even impaired cognitive function.<br />

That means that you can’t learn, remember, pay<br />

attention or solve problems when you’re busy freaking<br />

out over something like your overdue municipal bill.<br />

It is a fact that debt can hurt, really hurt. A study found that those<br />

with higher levels of debt and/or unemployment were more likely to<br />

purchase over-the-counter painkillers as well as anti-depressants and<br />

anti-anxiety pills just to help them cope.<br />

A research team discovered that simply thinking about financial<br />

insecurity was enough to increase pain levels. People reported<br />

feeling almost twice as much physical pain after recalling a financially<br />

unstable time in their life, compared to those who thought about a<br />

financially secure time.<br />

It’s rare for someone to go through their entire life and never<br />

experience any money problems. Trouble arrives unexpectedly, jobs<br />

disappear suddenly, marriages fail, people get sick and bills just keep<br />

piling up. Nobody is immune, especially during (and probably long<br />

after) a global pandemic.


DEBT STRESS & OUR EMOTIONAL HEALTH<br />

THE LINK BETWEEN<br />

STRESS AND DEBT<br />

We know being in debt causes stress but could there<br />

be a link the other way around? Can stress lead to<br />

debt?<br />

Well, it seems that debt and stress can be part of a vicious circle.<br />

After years of research, it has been found that worrying about debt<br />

triggers stress, which drives negative behavioural patterns - negative<br />

behaviour that compels some consumers to spend without restraint.<br />

You may have heard of terms like “retail therapy”. People often spend<br />

to feel powerful and free, even when they do not have the means to do<br />

so. And this can drive a person into debt just as fast as an unplanned<br />

financial emergency caused by a car accident, for example.


DEBT STRESS & OUR EMOTIONAL HEALTH<br />

FIVE WAYS TO DEAL<br />

WITH FINANCIAL<br />

STRESS<br />

Regardless of how anyone gets into debt, it will always<br />

trigger unsettling emotional responses that are hard<br />

to deal with. So, what can help you to cope with these<br />

negative feelings and concerns?<br />

Debt can lead to stress and many negative emotions and those<br />

feelings and the stress can lead you to make bad choices that<br />

create even more debt. Being aware of this is important. It can help<br />

you better cope with the way you feel and act about your financial<br />

situation.


1DEBT STRESS & OUR EMOTIONAL HEALTH<br />

TALK TO<br />

SOMEONE<br />

ABOUT IT<br />

If you are feeling low about your money problems,<br />

you may feel very isolated. You need to confide in<br />

someone.<br />

You may not feel free to talk to family and friends because you don’t<br />

want to stress them with your challenges. Talking to someone neutral<br />

like a Debt Counsellor, who helps people deal with their debt stress all<br />

day, can really help.<br />

A Debt Counsellor will sit down together with you (or virtually over<br />

Zoom or on the phone if that’s safer) and work out a personalised<br />

game plan to help you deal with your debt and become as financially<br />

successful as possible in the future.


DEBT STRESS & OUR EMOTIONAL HEALTH<br />

2<br />

ADJUST YOUR<br />

SPENDING<br />

Chances are, there are still some expenses you can<br />

reduce or cut out that can immediately relieve some<br />

pressure.<br />

Review your spending and eliminate expenses that aren’t absolutely<br />

essential. Prioritize according to necessity – basic needs such as food,<br />

housing, utilities and children’s expenses come first, and everything<br />

else is included after that. Write it down.


3DEBT STRESS & OUR EMOTIONAL HEALTH<br />

CONFRONT<br />

THE PROBLEM<br />

Rather than hiding from your credit providers and bill<br />

collectors, choose to be calm and pro active.<br />

Why not make the first move and contact your creditors to explain<br />

your new financial situation? Let them know the details of what led to<br />

the problem (even if it was your “fault”) and how you plan to fix it.<br />

They are also people with families and economic challenges of their<br />

own. The best thing you can do is talk to your credit providers and<br />

create a plan of action.


DEBT STRESS & OUR EMOTIONAL HEALTH<br />

4<br />

PUT IT IN<br />

PERSPECTIVE<br />

Focus on the good things in your life rather than all the<br />

challenges you face.<br />

Ask yourself; are you ‘relatively’ healthy? Do you have the love and<br />

support of friends and family? It might be difficult initially, but being<br />

optimistic is key to making positive changes.


5DEBT STRESS & OUR EMOTIONAL HEALTH<br />

FIGHT<br />

INERTIA<br />

Doing nothing will not help your situation. Get up and<br />

get out (but resist the urge to shop if your spending is<br />

out of hand).<br />

If you are already buried under debt, but keep receiving offers for<br />

credit cards or store accounts, destroy them and throw them away.<br />

Lockdown can make you feel caged at home and feed on the urge to<br />

roll up in a ball and hide.<br />

Why not start doing a little exercise? Why not take the dog for a walk?<br />

Why not get the ball rolling and make a call to a Debt Counsellor and<br />

ask about how they recommend you deal with your situation?


DEBT STRESS & OUR EMOTIONAL HEALTH<br />

DEAL WITH DEBT<br />

& FEEL BETTER<br />

Being in debt is stressful but it really doesn’t have to<br />

take all the joy out of your life. There are many ways<br />

to deal successfully with debt. As we have seen, there<br />

are things you can do to start to deal with or debt and<br />

negative emotions.<br />

Remain positive by focussing on the good things in your life and<br />

remember there are many options to help you navigate your way out<br />

of debt. Sometimes all you have to do is ask for help. Speak to a friend<br />

or family member or, even better, a professional Debt Counsellor today<br />

and begin to take steps to reduce your debt stress.


DEBT REVIEW<br />

LESSON #2<br />

It is possible to change Debt Counsellors<br />

while under debt review.<br />

However if you are having problems with<br />

your current Debt Counsellor please try to<br />

communicate with them and explain the<br />

problem before deciding making such a<br />

complicated change.


POPI ACT<br />

PROTECTION OF PERSONAL INFORMATION<br />

P e r s o n a l i n f o r m a t i o n i s d a t a t h a t c a n b e u s e d t o<br />

i d e n t i f y a s p e c i f i c p e r s o n<br />

IDENTIFYING<br />

DETAILS<br />

CONTACT<br />

DETAILS<br />

DEMOGRAPHICS<br />

BACKGROUND<br />

INFORMATION<br />

FINANCIAL<br />

SOCIAL<br />

MEDICAL AND<br />

HEALTH<br />

D o n o t l e a v e d o c u m e n t s o r s c r e e n s t h a t c o n t a i n p e r s o n a l i n f o r m a t i o n o p e n f o r a n y o n e t o s e e .<br />

S h r e d o r p r o p e r l y d e s t r o y / d e - i d e n t i f y d o c u m e n t s t h a t a r e n o l o n g e r r e q u i r e d f o r w o r k p u r p o s e s .<br />

R e g u l a r l y u p d a t e y o u r p a s s w o r d s t o s y s t e m s a n d a p p l i c a t i o n s t h a t c o n t a i n p e r s o n a l i n f o r m a t i o n .<br />

A v o i d s e n d i n g s e n s i t i v e i n f o r m a t i o n o v e r e m a i l a n d c o m m u n i c a t i o n d e v i c e s .<br />

D o n o t s t o r e s e n s i t i v e i n f o r m a t i o n o n d e s k t o p s o r f l a s h d r i v e s t h a t c a n b e e a s i l y i n t e r c e p t e d .


RETIREMENT<br />

AND TAX


RETIREMENT & TAX<br />

RETIREMENT & TAX<br />

You may think that, at least, when you retire you will<br />

finally be able to stop worrying about paying tax.<br />

We have some bad news for you…<br />

Even if you are no longer working, but do receive annuity income,<br />

you might still have to carry on paying tax, depending on how much<br />

you receive.<br />

If you are receiving above a particular threshold then every year you<br />

will be required to declare income from your annuity (and any other<br />

income like investments) on your tax return.<br />

Especially if you decide to take a large lump sum payout from your<br />

retirement fund you will also be in line to pay tax.<br />

Let’s look at both these situations and see what tax may apply.


RETIREMENT & TAX<br />

LUMP SUM PAYOUTS<br />

FROM YOUR PENSION<br />

If you have retired and want to take out a portion of<br />

your retirement interest as a lump sum payment then<br />

you are able to take 1/3rd of the interest in that fund.<br />

The remaining 2/3rd will be paid out in the form of an annuity (a<br />

regular pension over time).<br />

Note: If however, if your total interest in the fund is less<br />

than R247 500, then you can take the full retirement<br />

interest as a lump sum in one go.<br />

For most people when you retire and have a provident fund (or<br />

provident preservation fund) your retirement interest is usually paid<br />

out as a lump sum (unless the rules of your fund only allows for<br />

annuity payments).<br />

If you have already retired and get an annuity income (from a living<br />

annuity arrangement) then you are allowed to draw the amount as a<br />

lump sum, if the full remaining value of the assets end up being less<br />

than R125 000.<br />

Tax on these funds is calculated on the gross retirement fund lump<br />

sum benefit (after taking a few past tax things into account).


THE RETIREMENT FUND LUMP SUM BENEFIT<br />

FOR THE 2020 TAX YEAR IS TAXED WHEN YOU<br />

RETIRE USING THESE SPECIAL TAX RATES:<br />

Taxable income from<br />

lump sum benefits<br />

Rates of tax<br />

1 – 500 000 0% of taxable income<br />

500 001 – 700 000 18% of taxable income above 500 000<br />

700 001 – 1 050 000 36 000 + 27% of taxable income above 700 000<br />

1 050 001 and above 130 500 + 36% of taxable income above 1 050 000<br />

Note: ALL lump sums received from a retirement fund,<br />

whether as a result of retirement or maybe as part of a<br />

severance benefit are taxed on a cumulative basis. This<br />

means that when you eventually retire, the total value<br />

of all the lump sum benefits received (after 1 October<br />

2007), will be taken into account when working out the<br />

tax payable on your current retirement fund lump sum<br />

benefit.


RETIREMENT & TAX<br />

ANNUITY PAYOUTS<br />

FROM YOUR PENSION<br />

As mentioned earlier, you may have to pay tax if you<br />

are getting a big enough pension payout monthly<br />

(worked out on a total annual figure).<br />

It all depends on if the payout is more than a particular threshold<br />

amount. You may be wondering what those threshold amounts are.<br />

Here is a quick look at the recent threshold amounts are for different<br />

age groups:<br />

For the <strong>2021</strong> year of assessment<br />

(1 March <strong>2021</strong> till 28 February 2022):<br />

• Person below the age of 65 – R87 300 per annum<br />

• Person aged 65 and above but not yet 75 – R135 150<br />

• Person aged 75 and above – R151 100.<br />

For the <strong>2021</strong> year of assessment<br />

(1 March 2020 till 28 February <strong>2021</strong>):<br />

• Person below the age of 65 – R83 100 per annum<br />

• Person aged 65 and above but not yet 75 – R128 650<br />

• Person aged 75 and above – R143 850.


RETIREMENT & TAX<br />

NEED MORE INFO?<br />

If you are fortunate enough to be getting a healthy<br />

retirement annuity or have an amount that you wish to<br />

draw as a lump sum then do not forget that SARS want<br />

their cut.<br />

If you are feeling a bit confused about all this then it is often a good<br />

idea to talk to your Debt Counsellor or a tax professional who can<br />

guide you to where to find the most up to date info.<br />

Resources:<br />

For more info on applicable tax rates and info head over to the SARS<br />

website here:<br />

See more tax rates here<br />

https://www.sars.gov.za/tax-rates/<br />

For more information on tax and retirement, check out this guide<br />

from SARS here:<br />

Guide on the calculation of the tax<br />

payable on lump sum benefits.<br />

https://bit.ly/3j1VG1T


DEBT REVIEW<br />

LESSON #3<br />

Beware of scams which promise to help<br />

you get out of debt review for a fee.<br />

Debt review is a legal process and the<br />

credit bureaus will keep a record of it until<br />

your debts are paid off.

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