Ambulance UK August 2021

Ambulance UK August 2021

Ambulance UK August 2021


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Volume 36 No. 4<br />

<strong>August</strong> <strong>2021</strong><br />


Real-time feedback on<br />

manual ventilation<br />

In this issue<br />

Tools to improve CPR<br />


NEW X SERIES ®<br />


Newsline<br />

In person<br />

Living and working in the South<br />


Stronger than<br />

ever.<br />

Patient Transport •<br />

High Dependency •<br />

Frontline A&E •<br />

Dog Vans •<br />

Beat Cars •<br />

Detainee Transport •<br />

Incident Support •<br />

Specialist Conversions •<br />

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<strong>Ambulance</strong> <strong>UK</strong><br />


102 FEATURES<br />

102 New technologies and Artificial Intelligence in<br />

Emergency Medicine: tools to improve Cardio-<br />

Pulmonary Resuscitation (CPR)<br />

106 NEWSLINE<br />

128 IN PERSON<br />

131 COMPANY NEWS<br />

This issue edited by:<br />

Dr Matt House<br />

c/o Media Publishing Company<br />

Greenoaks, Lockhill<br />

Upper Sapey, Worcester, WR6 6XR<br />


Terry Gardner, Samantha Marsh<br />


Media Publishing Company<br />

Greenoaks, Lockhill<br />

Upper Sapey, Worcester, WR6 6XR<br />

Tel: 01886 853715<br />

E: info@mediapublishingcompany.com<br />

www.ambulanceukonline.com<br />




ZOLL Medical Corp. released the latest addition to its portfolio, the X Series ® Advanced*.<br />

ZOLL’s new monitor/defibrillator helps emergency care providers manage patients more<br />

effectively than ever before.<br />


February, April, June, <strong>August</strong>,<br />

October, December<br />


Media Publishing Company<br />

Greenoaks<br />

Lockhill<br />

Upper Sapey, Worcester, WR6 6XR<br />

The X Series Advanced includes two new technologies:<br />

• Real BVM Help guides to deliver high-quality ventilations and reduce<br />

hyperventilation by providing real-time feedback on both volume and rate of bag-valve<br />

mask ventilation for intubated/non-intubated patients.<br />

• TBI Dashboard allows emergency care providers effectively manage traumatic<br />

brain injury (TBI) by providing a dashboard with trending data for the most critical<br />

parameters to TBI patients.<br />

The two new features come in addition to a full range of well-established technologies<br />

on the X Series. Fast and accurate vital sign readings, real-time feedback on chest<br />

compressions and seamless integration with the mechanical CPR system AutoPulse ® .<br />

Comprehensive data capabilities complete the ZOLL EMS solution:<br />

• Remote View enables effective decision support to help EMS providers meet their<br />

telehealth needs.<br />

• RescueNet ® CaseReview allows to review data from the X Series Advanced post-case<br />

for effective QA/QI. Data includes case-individual ventilation and CPR performance<br />

reports as well as comprehensive team reports.<br />

“With X Series Advanced, we continue our tradition by introducing proprietary Real BVM<br />

Help technology and TBI Dashboard. The feedback provided by the device is a natural<br />

extension of our existing range of feedback technologies, which also includes Real CPR<br />

Help ® ,” says Elijah A. White, President of ZOLL Resuscitation.<br />

Learn more at www.zoll.com/xseriesadvanced<br />

*Currently not available for sale in the U.S. and other non-European countries.<br />


The views and opinions expressed in<br />

this issue are not necessarily those of<br />

the Publisher, the Editors or Media<br />

Publishing Company.<br />

Next Issue October <strong>2021</strong><br />

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AMBULANCE <strong>UK</strong> - AUGUST<br />

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Welcome to the Emergency Services Show edition of <strong>Ambulance</strong> <strong>UK</strong>.<br />

I’m sure all readers will be aware that as lockdown measures have been removed over the last month or<br />

so, the workload in the ambulance service has continued to increase, with July seeing some of the busiest<br />

periods in our history. With this background, it is difficult to imagine what the next few months hold for<br />

ambulance services and our NHS and emergency service colleagues.<br />

AMBULANCE <strong>UK</strong> - AUGUST<br />

“We aren’t<br />

out of the<br />

woods yet,<br />

so you’ll<br />

need that<br />

time to<br />

recharge<br />

your<br />

batteries,<br />

and spend<br />

time with<br />

family and<br />

friends.”<br />

However, despite the issues we all face, some areas of life are starting to return to normal. As you will see<br />

later in this edition, the Emergency Services Show is to return this year. The show will be held at NEC,<br />

Birmingham over 7-8 September. After the last eighteen months we’ve had, this will be a great opportunity<br />

for people to refresh their networks, whilst visiting the numerous exhibitors, live demonstrations, and CPD<br />

events.<br />

Not surprisingly, this year sees the introduction of a Health and Wellbeing Theatre at the show. This will<br />

cover key challenges, support programmes and proactive strategies around this vitally important area.<br />

The College of Paramedics will also be returning to the Show this year, with a dedicated area delivering a<br />

series of CPD events. As the College has just started the process to seek Royal Charter status, it is a good<br />

opportunity for non-members to join and support the College and the future of the Paramedic profession.<br />

It’s been a long time since any of us have had the opportunity to go to an event like this. If you get the<br />

chance to go, it promises to be an informative and educational couple of days. With a whole host of<br />

exhibitors at the event, there will also no doubt be a chance for you to stock up on pens for the coming<br />

year!<br />

Whether you can find time for the show, or not, make sure you take some time out for yourself over the<br />

summer. We aren’t out of the woods yet, so you’ll need that time to recharge your batteries, and spend time<br />

with family and friends. Also keep an eye out for your colleagues, and your boss. The pressures are intense<br />

at the moment, and people sometimes don’t recognise the signs of stress in themselves.<br />

Above all, stay safe!<br />

Dr Matt House, Co-Editor <strong>Ambulance</strong> <strong>UK</strong><br />

100<br />

For more news visit: www.ambulanceukonline.com


In the knowledge that conferences and exhibitions may be difficult to attend we are delighted to offer you<br />

the opportunity to listen to the following presentations listed on www.ambulanceukonline.com FREE OF<br />

CHARGE with further presentations being added on a regular basis (average Podcast time is 30 minutes):<br />

The APCC Paramedic Team - Joel Symonds<br />

A Patient’s Perspective from a Road Traffic Collision - PC Ben Gates<br />

A Responders Perspective - Iain Craighead<br />

Head Injuries - Dr Jonathan Hanson<br />

The Role of Humour in Pre-Hospital Emergency Care - Joel Symonds<br />

Role of the Scottish <strong>Ambulance</strong> Service Special Operations Response Team - Pam Barker<br />

This unique section on our web site also gives you the opportunity to see the following products being<br />

demonstrated:<br />

• I-view(tm) video laryyngoscope<br />

• Water Rescue toddler<br />

VISIT www.ambulanceukonline.com<br />

• Advanced Water Rescue Manakin<br />

• OREALITI Go by Isimulate<br />

We are also seeking further presentation/podcasts to add to this exciting new educational concept<br />

therefore if you have anything to submit that would interest those working in Pre Hospital Care,<br />

Resuscitation and Simulation please forward it to info@mediapublishingcompany.com<br />


WWW.AMBULANCE<strong>UK</strong>ONLINE.COM<br />

Volume 35 No. 5<br />


October 2020<br />

Volume 7 No. 2<br />

Autumn 2020<br />

Resuscitation Today<br />

A Resource for all involved in the Teaching and Practice of Resuscitation<br />

Volume 2 No. 2<br />

Autumn 2020<br />

SimulationToday<br />

A resource for all involved in the teaching and practice of simulation<br />

Discover the Quantum<br />


THE Prehospital Blood &Fluid Warming Solution<br />

Blood &<br />

Fl<br />

uid<br />

Wa<br />

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in<br />

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Train critical skills required for your most vulnerable patients<br />



See reverse for Simulation Today<br />

See reverse for Resuscitation Today





Abdo Khoury MD, MPH, MScDM<br />

Department of Emergency Medicine and Critical Care, Besancon University Hospital, France<br />

akhoury@chu-besancon.fr<br />

In the field of cardiopulmonary resuscitation (CPR), one might think<br />

that progress is more “laborious” than in other medical specialties,<br />

but the reality is more complex. Naturally, one would always wish that<br />

things move faster, certainly, especially in the last few years. Because<br />

it is clear that we are facing a stagnation in the survival rate of patient<br />

in cardiorespiratory arrest (CA). Survival to discharge slightly improved<br />

from the seventies to reach 8.8% [1]. We must therefore remain patient<br />

and determined. No choice: we must innovate and we can!<br />

AMBULANCE <strong>UK</strong> - AUGUST<br />

Recently, practitioners have, for example, thought to optimise chest<br />

compressions by focusing on two parameters: the depth of the<br />

compressions and their rhythm. Without forgetting to give time for<br />

thoracic relaxation. Having a bystander initiating prompt CPR has led to<br />

an increase in survival rate up to 11.3% [1]. All these optimisations have<br />

already proven to have a positive impact on the survival rate, which is<br />

our main objective. There is no doubt that the European Resuscitation<br />

Council (ERC) Congress on Cardiac Arrest to be held in March <strong>2021</strong> (it<br />

should have been held in Manchester from 20 to 22 October) promises<br />

to be rich in new recommendations. The congress will certainly explore<br />

other avenues: improving ventilation is surely one of them, and in recent<br />

years many studies have been talking more and more about it.<br />

Proof of this is that things are “on the move”, these recommendations - or<br />

treatment protocols - are slowly but surely evolving. Although that to date,<br />

many of my colleagues would tend to consider them as optimal. The fact is<br />

that these international guidelines are relatively poorly applied, especially on<br />

ventilation [2] And this is where the problem lies: how to explain it?<br />

Today, the recommendations focus on chest compressions, recalling<br />

the uniformly accepted good practices: early warning, initiate chest<br />

compressions and ventilate if trained to do so... As for ventilation, which is of<br />

crucial importance, it has been proven long time ago, that hyperventilation<br />

of 30 times/minute reduces the chance of survival by a factor of 3 [3].<br />

Hyperventilation increases the Mean Intrathoracic Pressure thus decreasing<br />

the venous return to the heart and decreasing the Coronary Arteries Perfusion<br />

Pressure (CPP) (fig 1). On the other hand, ventilating 12 times/minute<br />

multiplies survival by 3 folds... However, we still don’t know how to stick<br />

to the recommendations: the scientific knowledge is up to date, but<br />

putting it into practice remains... theoretical or even impossible.<br />

Moreover, in this field we are now seeing a return to the fundamentals,<br />

against a backdrop of specialist controversy: should we intubate or<br />

ventilate, taken up by the famous “intubate or not”? Two systems<br />

predominate: the Anglo-Saxon system based on mask ventilation with<br />

rapid transport to the nearest hospital where the doctors will perform<br />

advanced resuscitation, and the Franco-German system, with the<br />

dispatch of an emergency doctor capable of intubating on the spot,<br />

Figure 1. Hemodynamic Study (n=9). Changes in mean intrathoracic<br />

pressure (MIP), coronary perfusion pressure (CPP), and right atrial<br />

diastolic pressure (RA diastolic) with different ventilation rates during<br />

resuscitation in a porcine model of cardiac arrest. Probability value<br />


Figure 2. Percentage of hyperventilation (black), adequate ventilation<br />

(grey) and hypoventilation (light grey) for professional categories<br />

(n=280 tests for each ventilation technique).<br />

ETT, endotracheal tube [6].<br />

In addition to this, there are other needs, very strong regulatory<br />

constraints and clinical trials that are more difficult to carry out in the<br />

field. Nevertheless, over the last twenty years, new fields of research<br />

(digital, miniaturisation …) have enlarged our perspectives and<br />

possibilities in healthcare innovations.<br />

Figure 3. Comparison of mean tidal volume (a) and mean ventilation<br />

rate (b) for each participant between conventional ventilation (O) and<br />

ventilation with VFD (X) for Basic Life Support (BLS) and Advanced<br />

Life Support (ALS) groups. n = 20 participants/group, ventilation was<br />

performed during 5 min/participant [8].<br />

become a reference in just a few years, has already inspired a number<br />

of manufacturers and, above all, generated new projects in research<br />

and development [9].<br />

It is in this context that applied artificial intelligence could well<br />

revolutionise practices, or at least shake them up. It seems to be<br />

present everywhere: robots, glasses, microscopes, radios... or almost.<br />

Indeed, it is far from having revealed its full potential in our branch,<br />

and would even be cruelly lacking. If it is not a question of replacing<br />

humans, but of “completing” them, of perfecting their gestures, then it<br />

has a bright future in emergency medicine and CPR [7].<br />

The time for breakthrough innovations may have come for emergency<br />

medicine. With solutions designed by and for practitioners, and<br />

validated by “field teams”. Significant progress which, besides relieving<br />

part of the extremely heavy burden of first aid to some extent, should<br />

save more lives. A real glimmer of hope in a particularly difficult context.<br />

Bibliography<br />

We only seem to be at the dawn of these advances... And the<br />

applications are flourishing. For example, a team of engineers and I<br />

led a project to design a completely innovative ventilation assistance<br />

device. This small device, recently marketed by the French company<br />

Archeon, is attached to oxygen insufflators to measure the quality of<br />

ventilation during CPR: the right volume of air to be administered, the<br />

optimum ventilation frequency, and it analyses the different variables,<br />

depending on the patient’s profile [8]. Packed with electronics, its<br />

“intelligence” results from the interpretation of 56,000 ventilation cycles,<br />

with the aim of identifying a volume trend of optimal frequencies and to<br />

tell, in real time, if we are within the standards. It starts to equip a large<br />

number of ambulances and emergency services across the world.<br />

EOlife ® Ventilation Feedback<br />

Device (VFD)<br />

We could just as easily mention the Lucas massage board, a real<br />

find, pure product of mechanical engineering. To automate and<br />

calibrate chest compressions gesture thanks to a machine, one had<br />

to think about it! An astonishing device that has opened up beautiful<br />

perspectives in terms of dealing with CPR. This system, which has<br />

1. Yan S, Gan Y, Jiang N, Wang R, Chen Y, Luo Z, et al. The global survival rate<br />

among adult out-of-hospital cardiac arrest patients who received cardiopulmonary<br />

resuscitation: a systematic review and meta-analysis. Crit Care 2020;24:61.<br />

2. Cordioli RL, Brochard L, Suppan L, Lyazidi A, Templier F, Khoury A, et al. How<br />

Ventilation Is Delivered During Cardiopulmonary Resuscitation: An International<br />

Survey. Respir Care 2018;63:1293–301.<br />

3. Aufderheide TP, Sigurdsson G, Pirrallo RG, Yannopoulos D, McKnite S, von<br />

Briesen C, et al. Hyperventilation-induced hypotension during cardiopulmonary<br />

resuscitation. Circulation 2004;109:1960–5.<br />

4. Sinning C, Ahrens I, Cariou A, Beygui F, Lamhaut L, Halvorsen S, et al. The cardiac<br />

arrest centre for the treatment of sudden cardiac arrest due to presumed cardiac<br />

cause - aims, function and structure: Position paper of the Association for Acute<br />

CardioVascular Care of the European Society of Cardiology (AVCV), European<br />

Association of Percutaneous Coronary Interventions (EAPCI), European Heart<br />

Rhythm Association (EHRA), European Resuscitation Council (ERC), European<br />

Society for Emergency Medicine (EUSEM) and European Society of Intensive Care<br />

Medicine (ESICM). Eur Heart J Acute Cardiovasc Care 2020;9:S193–202.<br />

5. Jabre P, Penaloza A, Pinero D, Duchateau F-X, Borron SW, Javaudin F, et al. Effect<br />

of Bag-Mask Ventilation vs Endotracheal Intubation During Cardiopulmonary<br />

Resuscitation on Neurological Outcome After Out-of-Hospital Cardiorespiratory<br />

Arrest: A Randomized Clinical Trial. JAMA 2018;319:779–87.<br />

6. Sall FS, De Luca A, Pazart L, Pugin A, Capellier G, Khoury A. To intubate or not:<br />

ventilation is the question. A manikin-based observational study. BMJ Open Respir<br />

Res 2018;5:e000261.<br />

7. Jiang F, Jiang Y, Zhi H, Dong Y, Li H, Ma S, et al. Artificial intelligence in<br />

healthcare: past, present and future. Stroke Vasc Neurol 2017;2:230–43.<br />

8. Khoury A, De Luca A, Sall FS, Pazart L, Capellier G. Ventilation feedback device<br />

for manual ventilation in simulated respiratory arrest: a crossover manikin study.<br />

Scand J Trauma Resusc Emerg Med 2019;27:93.<br />

9. Strugo R, Wacht O, Kohn J. Mechanical CPR Devices: Where is the Science?<br />

JEMS. 2019.https://www.jems.com/exclusives/mechanical-cpr-devices-where-isthe-science/<br />

(accessed 10 Feb<strong>2021</strong>).<br />

AMBULANCE <strong>UK</strong> - AUGUST<br />

Do you have anything you would like to add or include in Features? Please contact us and let us know.<br />





TECHNOLOGY TO THE <strong>UK</strong><br />


For 10 years, one thing has remained resolute to all at<br />

the Ortus Group: our ethos behind teamwork. We strive<br />

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HALL 5 | NEC | BIRMINGHAM | 7-8 SEPT <strong>2021</strong><br />

Thanks<br />

a Latte<br />



As we celebrate 10 years in business we want to say THANK YOU to<br />

all our customers and all NHS staff for their incredible work during the<br />

pandemic. Take a seat in our Cafe/Bar area and join us for a FREE coffee<br />

and cake during our anniversary celebrations. All whilst catching up on our<br />

latest portfolio of products and services.<br />

Stand capacity limits may be in place. During busy times we may need to turn away guests without a VIP wristband.<br />












AMBULANCE <strong>UK</strong> - AUGUST<br />

SCAS<br />

SCAS volunteers<br />

attend NHS Big Tea<br />

event hosted by Duke<br />

of Cambridge<br />

Volunteers from South Central<br />

<strong>Ambulance</strong> Service (SCAS)<br />

attended a special NHS Big Tea<br />

event at Buckingham Palace<br />

today hosted by the Duke of<br />

Cambridge.<br />

Major Emma Allen MBE, Anthony<br />

Larks and Mark Potts, who are<br />

all Community First Responders<br />

(CFRs), spent the day meeting<br />

and talking to guests who<br />

included NHS England Chief<br />

Executive Sir Simon Stevens.<br />

The event was organised by NHS<br />

Charities Together, of which the<br />

Duke and Duchess of Cambridge<br />

are patrons, as a thank you to<br />

NHS staff and volunteers for<br />

their work during the COVID-19<br />

pandemic and to mark the health<br />

service’s 73rd birthday.<br />

It took place in the Palace<br />

gardens and ran alongside<br />

thousands of afternoon teas<br />

held nationwide in homes, back<br />

gardens, schools, hospitals and<br />

community settings to show<br />

support for the NHS.<br />

CFRs Emma, Anthony and Mark,<br />

along with more than 1,000 other<br />

CFRs and Co-Responders at<br />

SCAS, are members of the public<br />

trained to support the ambulance<br />

service primarily by responding<br />

to medical emergencies and<br />

sometimes providing lifesaving<br />

first aid to patients before<br />

paramedics arrive.<br />

CFRs also assist with ongoing<br />

patient care at the scene<br />

and attend more than 30,000<br />

incidents every year. They are<br />

funded solely by South Central<br />

<strong>Ambulance</strong> Charity, which<br />

provides equipment, training and<br />

is responsible for the vehicle fleet.<br />

“I never imagined when I signed<br />

up to be a CFR that I’d be having<br />

tea at Buckingham Palace,” said<br />

Anthony, who is from Bracknell<br />

and began volunteering and<br />

fundraising at the start of the<br />

pandemic – raising £9,000 for the<br />

charity in addition to the hours he<br />

has given to caring for patients.<br />

“It’s been truly amazing to have<br />

met the Duke of Cambridge<br />

today and to recognise the<br />

amazing work of the NHS – I’m<br />

honoured and humbled to have<br />

the opportunity to work alongside<br />

our NHS heroes and see the work<br />

they do daily, it’s incredible.<br />

Emma, Mark and Anthony at the Palace<br />

“I’ve witnessed selfless<br />

professionalism and constant<br />

care by attending paramedics<br />

and emergency clinicians. Their<br />

efforts never faltered at a time of<br />

critical need.”<br />

NHS Charities Together recently<br />

provided a £410k grant to South<br />

Central <strong>Ambulance</strong> Charity to<br />

fund new projects and equipment<br />

to support CFRs, as well as<br />

new LUCAS 3 cardiopulmonary<br />

resuscitation (CPR) devices<br />

which are now out on the road<br />

with SCAS clinicians supporting<br />

patients in cardiac arrest.<br />

“We have more than 1,000<br />

CFRs and Co-Responders who<br />

attend emergency incidents<br />

across Oxfordshire, Berkshire,<br />

Buckinghamshire and Hampshire<br />

and they are such an important<br />

part of our service,” said Vanessa<br />

Casey, Chief Executive of South<br />

Central <strong>Ambulance</strong> Charity.<br />

“They are usually first on scene<br />

with the patient and able to begin<br />

taking basic observations and<br />

supporting them prior to the<br />

arrival of the ambulance. They<br />

all do such a fantastic job for our<br />

organisation so I am delighted<br />

they were recognised in this way<br />

with an invite to the NHS Big Tea<br />

with the Duke of Cambridge.”<br />

She added: “SCAS receives no<br />

statutory funding for our CFR<br />

volunteers and relies on voluntary<br />

donations to the charity to<br />

provide the equipment, vehicles<br />

and training to enable these<br />

volunteers to respond.<br />

“We are extremely grateful to all<br />

of our supporters for the part they<br />

play in helping us to fund and<br />

maintain this service and to NHS<br />

Charities Together whose grants<br />

have really helped us to push to<br />

programme forward.”<br />

Ellie Orton OBE, CEO of NHS<br />

Charities Together, which has<br />

raised more than £150 million<br />

to support NHS staff, volunteers<br />

and patients through the<br />

pandemic, said: “If the NHS has<br />

been the backbone of the nation<br />

during the most challenging of<br />

times, then NHS staff have been<br />

its beating heart. I’m in awe of<br />

NHS staff who have dealt with<br />

so much over the last year, we<br />

would have been lost without<br />

them.<br />

“As an independent national<br />

charity representing NHS charities<br />

across the <strong>UK</strong>, we are proud that<br />

we have been able to support<br />

the NHS to do more than would<br />

otherwise be possible at the most<br />

challenging time in its history.<br />

“The public have responded<br />

amazingly, which we can see<br />

through the money they have<br />

donated and the thousands<br />

taking part in our NHS Big Tea<br />

today. That support is more<br />

important than ever with the<br />

pandemic having taken a toll on<br />

NHS staff. We need to continue<br />

to be there to support the staff<br />

and volunteers who have done<br />

so much for us.”<br />

South Central <strong>Ambulance</strong> Charity<br />

has been inviting people to “raise<br />

a cuppa” to SCAS and the wider<br />

NHS today and donate £5 while<br />

sinking their brew. People can<br />

still do this by texting SCAS 5 to<br />

70085 and are urged to tag five<br />

friends on social media to do the<br />

same.<br />

Separately, the charity is seeking<br />

a team of 40 challengers willing<br />

to abseil 320ft down Portsmouth’s<br />

iconic Spinnaker Tower in<br />

September. The charity first<br />

embarked on this challenge last<br />

year and raised £14k for SCAS,<br />

with a target this time of £17k.<br />

Find out more and download<br />

a joining pack at https://scas.<br />

charity/spinnaker-tower-abseilare-you-brave-enough<br />

106<br />

For more news visit: www.ambulanceukonline.com


SECAmb<br />

Medical Director<br />

named in Queens<br />

Honours<br />

South East Coast <strong>Ambulance</strong><br />

Service NHS Foundation<br />

Trust, (SECAmb), is delighted<br />

that its Medical Director, Dr<br />

Fionna Moore, has been<br />

named in this year’s Queen’s<br />

Birthday Honours to receive a<br />

prestigious Queen’s <strong>Ambulance</strong><br />

Service Medal, (QAM).<br />

Fionna has enjoyed a<br />

distinguished and lengthy career<br />

in the ambulance service spanning<br />

more than 20 years. As one of the<br />

<strong>UK</strong>’s longest serving Emergency<br />

Medicine Consultants, she has<br />

contributed to significant changes<br />

in <strong>UK</strong> pre-hospital practice in the<br />

last 30 years. She is one of just six<br />

recipients to receive the medal in<br />

the June 11 announcement.<br />

Fionna has also served as<br />

SECAmb’s chief executive and was<br />

previously medical director and chief<br />

executive at London <strong>Ambulance</strong><br />

Service. At SECAmb she has<br />

overseen work to raise clinical<br />

standards including exemplary work<br />

on medicines governance which<br />

was subsequently hailed by the<br />

CQC as outstanding.<br />

She is held in the very highest<br />

regard among SECAmb staff and<br />

the wider ambulance service,<br />

both nationally and internationally.<br />

She has been instrumental in<br />

the development of specialist<br />

paramedic roles in critical care<br />

and is a listed author in more than<br />

30 academic studies.<br />

SECAmb Chief Executive Officer<br />

Philip Astle said: “I am really<br />

pleased that Fionna’s dedication<br />

and career has been marked with<br />

her receiving such a prestigious<br />

honour. We have faced huge<br />

challenges in recent months and<br />

Fionna’s leadership and support<br />

has been vital. Her focus on<br />

patient care remains unstinting.<br />

She is happy to help any member<br />

of staff with any query at any<br />

time and as a Trust we feel very<br />

privileged and proud to have<br />

Fionna as our Medical Director.”<br />

Fionna said: “I am humbled<br />

and delighted to be named in<br />

the Queen’s Birthday Honours<br />

and to be receiving the Queen’s<br />

<strong>Ambulance</strong> Service Medal. I<br />

will accept it with pride and<br />

will be representing each and<br />

every member of staff within the<br />

ambulance service who work<br />

tirelessly every day to serve their<br />

communities and respond to the<br />

needs of our patients.”<br />

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AMBULANCE <strong>UK</strong> - AUGUST<br />

NEAS<br />

The outstanding<br />

contribution of<br />

ambulance staff was<br />

recognised<br />

The outstanding contribution of<br />

ambulance staff was recognised<br />

when North East <strong>Ambulance</strong><br />

Service welcomed Her Royal<br />

Highness The Princess Royal to<br />

its Hebburn base.<br />

The visit had originally been<br />

planned last year to mark the 10th<br />

anniversary of its Hazardous Area<br />

Response Team (HART) and the<br />

region’s NHS 111 service but was,<br />

understandably, put on hold due<br />

to the pandemic.<br />

Her Royal Highness will also present<br />

the <strong>Ambulance</strong> Service (Emergency<br />

Duties) Long Service and Good<br />

Conduct Medal to 14 frontline<br />

ambulance staff who, between<br />

them, have more than 285 years of<br />

frontline emergency service.<br />

HART is a specialist team of<br />

paramedics who are trained<br />

to provide life-saving medical<br />

care to patients in hazardous<br />

environments, which would<br />

otherwise be deemed too<br />

dangerous for a paramedic<br />

to enter, such as a collapsed<br />

building or firearms incident.<br />

HART paramedics work alongside<br />

the police and fire and rescue<br />

services within what is known as<br />

the ‘inner cordon’ – or ‘hot zone’<br />

– of a major incident. Their job is<br />

to triage and treat casualties and<br />

to help save more lives during the<br />

early stages of a major incident.<br />

Since launching in March 2010,<br />

the NEAS team has attended<br />

more than 19,000 incidents,<br />

working alongside their<br />

ambulance and other emergency<br />

service colleagues at the centre<br />

of serious accidents or threats to<br />

public health in order to keep the<br />

region’s residents safe.<br />

Between them, the 43 paramedics<br />

working in the NEAS HART team<br />

have over 650 years’ clinical<br />

experience.<br />

That same year saw NEAS also<br />

trial the NHS 111 service in the<br />

North East.<br />

The NHS 111 service, which is<br />

still operated by NEAS using<br />

dual trained 999 and 111 health<br />

advisors, is available 24 hours<br />

a day, 365 days a year, offering<br />

a multi-skilled team of advisors<br />

and experienced clinicians, who<br />

assess a patient’s symptoms<br />

before directing them to the most<br />

appropriate help.<br />

Her Royal Highness watched<br />

a live demonstration of the<br />

Hazardous Area Response<br />

Team’s response to a terrorist<br />

incident before meeting some<br />

of the ambulance staff based at<br />

Hebburn and witnessing first-hand<br />

the contribution made by some of<br />

the region’s 999 and 111 health<br />

advisors in keeping the region<br />

safe. The visit ended with the<br />

<strong>Ambulance</strong> Service (Emergency<br />

Duties) Long Service and Good<br />

Conduct Medal presentation<br />

ceremony.<br />

The <strong>Ambulance</strong> Service (Emergency<br />

Duties) Long Service and Good<br />

Conduct Medal is designed for<br />

emergency ambulance staff who<br />

have worked on the frontline for<br />

more than 20 years.<br />

NEAS Chief Executive Helen Ray<br />

said: “We were incredibly honoured<br />

to welcome Her Royal Highness to<br />

our service to mark the outstanding<br />

contribution our teams have made<br />

to the North East.”<br />

The Lord-Lieutenant of Tyne and<br />

Wear, Mrs Susan Winfield, said:<br />

“Every year it gives me great<br />

pleasure to meet the men and<br />

women who have given so much<br />

to our region over their years of<br />

service to present them with their<br />

Queen’s Medal. I can only imagine<br />

how hard the last year has been<br />

for all those working for our health<br />

and emergency services and I was<br />

delighted to welcome Her Royal<br />

Highness to such an outstanding<br />

facility and introduce her to some<br />

of the teams helping to keep our<br />

region safe.”<br />

SECAmb<br />

SECAmb to trial<br />

body-worn cameras<br />

to help tackle<br />

assaults against staff<br />

South East Coast <strong>Ambulance</strong><br />

Service NHS Foundation Trust<br />

(SECAmb) is to trial the use<br />

of body worn cameras by<br />

ambulance crews to establish<br />

if the technology can act as a<br />

deterrent against aggression<br />

and violence and aid future<br />

prosecutions.<br />

The trial, which will last 12 months,<br />

follows the Trust’s successful<br />

application for funding from NHS<br />

England and NHS Improvement.<br />

The trial will involve approximately<br />

400 body worn cameras being used<br />

by crews across five areas covered<br />

by the Trust - Thanet, Medway,<br />

Gatwick, Brighton and Guildford.<br />

The trial also forms part of a wider<br />

trust approach to tackle violence<br />

and aggression against staff which<br />

includes close working with police<br />

services to ensure all incidents<br />

are robustly managed alongside<br />

conflict resolution training for staff.<br />

The trial will feed into wider national<br />

work already under way to ensure<br />

the Trust benefits from trials which<br />

are already taking place elsewhere<br />

in the country.<br />

In 2019-2020, SECAmb staff<br />

reported 245 incidents of physical<br />

assault. In the same year,<br />

staff reported 219 incidents of<br />

directed verbal abuse. Staff are<br />

encouraged to report all incidents<br />

so that they can be investigated<br />

and wherever possible the<br />

individual prosecuted and held to<br />

account for their actions.<br />

Executive Director of Operations,<br />

Emma Williams, said: “One<br />

assault against a member of staff<br />

is one too many. Our staff should<br />

expect to be able to come to work<br />

and care for people without the<br />

risk of violence or abuse. Sadly,<br />

there are a small number of<br />

individuals who seem to think this<br />

kind of behaviour is acceptable.<br />

“We are keen to establish if<br />

body-worn cameras can help to<br />

further protect our staff by acting<br />

as a deterrent and also provide<br />

valuable evidence for use in court.<br />

We will study the findings of the<br />

trial closely and also continue<br />

to work with police colleagues<br />

across our region and ambulance<br />

services nationally to tackle this<br />

issue that the huge majority of the<br />

public find abhorrent.”<br />

108<br />

For more news visit: www.ambulanceukonline.com

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AMBULANCE <strong>UK</strong> - AUGUST<br />

SECAmb<br />

Air ambulance<br />

tribute to retiring<br />

SECAmb paramedic<br />

A South East Coast <strong>Ambulance</strong><br />

Service (SECAmb) paramedic<br />

who was part of the first air<br />

ambulance crew to fly out of<br />

Rochester in 1989 has been<br />

recognised for her more than 37<br />

years’ service.<br />

Penny Scrimgeour, who retired<br />

from SECAmb this week, was<br />

given a fitting tribute by Air<br />

<strong>Ambulance</strong> Kent, Surrey and<br />

Sussex, (KSS), along with hospital<br />

colleagues as the charity’s crew<br />

flew into Tunbridge Wells Hospital<br />

this week to thank her for her<br />

dedication over so many years.<br />

Penny, who was one of the first<br />

female paramedics to serve<br />

in Kent, retires 50 years since<br />

the <strong>UK</strong>’s first paramedics were<br />

introduced in Brighton.<br />

Penny began her career with<br />

Kent <strong>Ambulance</strong> Service in April<br />

1984 initially working out of<br />

Southborough <strong>Ambulance</strong> Station<br />

before other areas across Kent<br />

including Tonbridge, Tunbridge<br />

Wells, Cranbrook, Coxheath<br />

Emergency Operations Centre<br />

and Paddock Wood. She spent<br />

four years working on the air<br />

ambulance. Most recently Penny<br />

worked out SECAmb’s HQ in<br />

Crawley as part of the Trust’s<br />

Operational Improvement Hub.<br />

KSS Air <strong>Ambulance</strong> CEO, David<br />

Welch said: “I think 37 years’ service<br />

and the contribution Penny has<br />

made to her patients and community<br />

is absolutely phenomenal and she<br />

should be really proud of that. And<br />

as the first female HEMS paramedic<br />

and first crew out of Rochester back<br />

in 1989, this is something else that<br />

Penny should be hugely proud of.<br />

It is fantastic that we are able to<br />

celebrate that.”<br />

SECAmb Executive Director of<br />

Operations, Emma Williams,<br />

said: “On behalf of everyone at<br />

SECAmb, I’d like to thank Penny<br />

for her commitment in serving our<br />

communities over so many years.<br />

I’m sure she is very proud to<br />

have been part of the very first air<br />

ambulance crew in Kent and for<br />

everything she has done to help<br />

people in their hour of need. I wish<br />

her a happy and well-deserved<br />

retirement.”<br />

John Weeks, Head of Emergency<br />

Planning & Response and<br />

Maidstone and Tunbridge Well<br />

NHS Trust, who has known Penny<br />

for many years and worked<br />

with her in the past, helped to<br />

arranged the special tribute to her.<br />

He said: “It was a real pleasure<br />

to invite Penny to Tunbridge Wells<br />

Hospital for a retirement farewell.<br />

Penny has been a real friend<br />

to the hospitals in Tunbridge<br />

Wells over the years, promoting<br />

partnership working with the<br />

Emergency Departments. So it<br />

was also very fitting that she drove<br />

the first ambulance into the new<br />

Tunbridge Wells Hospital when it<br />

opened. I’d like to thank her for<br />

her commitment to patients and<br />

our staff over the past 37 years.”<br />

Penny added: “I’m so surprised<br />

that they had done this for me and<br />

hugely honoured. I didn’t expect<br />

it. I’ve been very fortunate in my<br />

career and seen and done many<br />

things the public would not get an<br />

opportunity to do.<br />

“Throughout an ambulance<br />

service career you touch so many<br />

lives and don’t really comprehend<br />

the impact that has. We may not<br />

remember all the patients that<br />

we see but they most certainly<br />

remember us. And that’s just<br />

such a great privilege.”<br />

SCAS<br />

SCAS Chief Executive<br />

helps raise more than<br />

£5k for ambulance<br />

staff charity<br />

South Central <strong>Ambulance</strong><br />

Service (SCAS) Chief Executive<br />

Will Hancock helped raise more<br />

than £5k for staff in ambulance<br />

services across the <strong>UK</strong> by<br />

completing the fastest zip wire<br />

in the world and climbing Mount<br />

Snowdon.<br />

He joined forces with colleagues<br />

from the College of Paramedics,<br />

Association of <strong>Ambulance</strong> Chief<br />

Executives (AACE) and East<br />

Midlands <strong>Ambulance</strong> Service to<br />

help support The <strong>Ambulance</strong> Staff<br />

Charity (TASC) on an actionpacked<br />

expedition in North Wales.<br />

First up on the Ultimate<br />

Fundraising Challenge on<br />

Saturday was Zip World’s Velocity<br />

2, a zip wire which travels at<br />

speeds of over 100mph and has<br />

been described as the ‘nearest<br />

thing to flying’.<br />

Later in the evening the group<br />

laced their walking boots, turned on<br />

their torches and trekked 3,560ft to<br />

the top of Snowdon – the highest<br />

mountain in England and Wales.<br />

Will completed the challenge<br />

alongside Anna Parry, Deputy<br />

Managing Director of AACE,<br />

Kerry Gulliver, Director of Human<br />

Resources and Organisational<br />

Development at East Midlands<br />

<strong>Ambulance</strong> Service, and Tracy<br />

Nicholls, Chief Executive of the<br />

College of Paramedics.<br />

The idea was the brainchild of Ms<br />

Nicholls who wanted to embark<br />

on an event to highlight the impact<br />

of pressures on ambulance staff,<br />

particularly in light of COVID-19,<br />

and the importance of ensuring<br />

the support they require is there<br />

when needed most.<br />

The funds raised through their<br />

efforts will go towards initiatives to<br />

help care for the mental, physical<br />

and financial wellbeing of the <strong>UK</strong>’s<br />

ambulance community.<br />

“This challenge ticked a lot of boxes<br />

for me and I would do it all again<br />

in a heartbeat, despite being pretty<br />

nervous as the clocked ticked down<br />

towards the zip wire,” said Will, who<br />

is the lead CEO for mental health<br />

for <strong>UK</strong> ambulance services.<br />

“Anyone who knows me will<br />

know that was certainly out<br />

of my comfort zone, but the<br />

camaraderie was fantastic and the<br />

activities were exhilarating.<br />

“TASC is a charity doing hugely<br />

important work at a time when it<br />

has never been more essential<br />

given the challenges our staff<br />

have faced for such a sustained<br />

period and continue to.<br />

“In my role as the national lead<br />

for mental health for ambulance<br />

services, I really do understand<br />

the issues and just how important<br />

the work of the charity is and I<br />

am delighted to be part of a team<br />

which has helped raise funds but<br />

also much-needed awareness.<br />

“As I said before the challenge, I<br />

want to encourage everyone in the<br />

ambulance sector to ask for help<br />

if they need it – it is the hardest<br />

step but the most important.”<br />

Anyone interested in making a<br />

donation can still do so via the<br />

group’s JustGiving page at www.<br />

justgiving.com/fundraising/<br />

tracy-anna-will-kerry.<br />

110<br />

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and the importance of therapy for<br />

the COVID-19 pandemic. The<br />

of stress and pressure and<br />

Tools to improve<br />

wellbeing make<br />

frontline work safer<br />

and more effective<br />

999 teams.<br />

Audiences will also hear about<br />

the real-life experiences of<br />

practitioners, front line responders<br />

and experts in the field including<br />

platform has been used by NHS<br />

Practitioner Health, the Royal<br />

College of Emergency Medicine,<br />

Air <strong>Ambulance</strong>s <strong>UK</strong>, the London<br />

<strong>Ambulance</strong> Service and Police<br />

Scotland.<br />

PSTD999 will be offering trauma<br />

response training, and expertise<br />

on psychological health and<br />

safety and the assessment and<br />

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AMBULANCE <strong>UK</strong> - AUGUST<br />

The Emergency Services Show,<br />

NEC, 7-8 September <strong>2021</strong><br />

This year’s Emergency Services<br />

Show (ESS), taking place at the<br />

NEC, Birmingham, on 7 and 8<br />

September <strong>2021</strong> is designed to<br />

equip front line workers with the<br />

tools and techniques needed to<br />

maximise wellbeing and drive<br />

performance.<br />

“Employees of blue light<br />

services are at greatest risk of<br />

experiencing mental health issues<br />

and yet among the least likely to<br />

deal with them. A recent survey<br />

also showed 69% of emergency<br />

responders feel their mental<br />

health has deteriorated during<br />

the pandemic[1]. Improving<br />

wellbeing makes frontline working<br />

safer, more effective and more<br />

rewarding, so we must now make<br />

it a priority to build resilience in<br />

our emergency services,” explains<br />

David Brown, Event Director, The<br />

Emergency Services Show.<br />

The dedicated Health & Wellbeing<br />

Seminar Theatre, sponsored<br />

by MSA Safety, will feature a<br />

speaker line-up of experienced<br />

professionals who will share their<br />

expertise of mental wellness,<br />

health and nutrition, menopause,<br />

fatigue, workforce diversity<br />

and the latest digital support<br />

platforms. Mind Blue Light will<br />

talk about Mind’s Covid-19<br />

response and offer advice on<br />

how emergency responders can<br />

look after their own mental health<br />

and support their colleagues<br />

during the pandemic. Consultant<br />

psychotherapist Rebekah Golds-<br />

Jones will present findings from<br />

her MSc thesis on suicide and<br />

first responders which considers<br />

how to reduce the stigma around<br />

seeking mental health support<br />

the likes of Andy Elwood,<br />

an experienced former RAF<br />

paramedic and now campaigner<br />

on mental wellbeing. Other<br />

speakers include Greg Lesson<br />

from London Fire Brigade who will<br />

talk about the work he has been<br />

doing on nutrition and diet with<br />

the Fire Service to help maintain<br />

firefighters in peak physical<br />

and mental shape. Anna Stec,<br />

Professor in Fire Chemistry and<br />

Toxicity at UCLan will present a<br />

session on minimising firefighters’<br />

exposure to toxic fire effluents.<br />

The mental health of service-users<br />

will be the subject of a session<br />

presented by James Lewis of<br />

South Western <strong>Ambulance</strong>.<br />

He will showcase the Trust’s<br />

ground-breaking project which<br />

uses animal therapy to help fight<br />

community isolation; thereby<br />

reducing pressure on the<br />

ambulance service.<br />

Delegates will also hear how the<br />

Police Federation is fighting for<br />

changes to current legislation<br />

on police conduct cases which<br />

currently have no time cap,<br />

and are often the cause of<br />

considerable distress to officers.<br />

Diversity in the fire and rescue<br />

service will be covered by Jenny<br />

Pollock and Emma Shute from<br />

the organisation Women to Work.<br />

They will share their experiences<br />

of working with South Yorkshire<br />

Fire and Rescue to overcome the<br />

barriers to women’s progression<br />

in the service, enabling them to<br />

maximise their potential.<br />

Visitors can also find out how<br />

a digital workplace platform<br />

called 87% has helped tens of<br />

thousands of frontline workers to<br />

build mental fitness throughout<br />

In the networking hub of the<br />

show, The Collaboration Zone,<br />

over 80 emergency services,<br />

voluntary groups, charities<br />

and NGOs will be sharing<br />

details of the support they offer.<br />

Organisations involved include<br />

Christian <strong>Ambulance</strong> Association,<br />

Railway Mission, Response<br />

Pastors, The Fire Fighters Charity<br />

and <strong>UK</strong> Firefighters Sailing<br />

Challenge. Visitors can also<br />

find out more about the <strong>UK</strong>’s<br />

first ever cycling club to support<br />

emergency service workers.<br />

Launched this summer, the<br />

Bluelight Cycling Club provides<br />

emergency service workers<br />

with an opportunity to network<br />

and access peer support from<br />

like-minded colleagues whilst<br />

enjoying the mental and physical<br />

benefits of cycling. The club<br />

raises money for five emergency<br />

services charities and members<br />

can access deals and discounts<br />

from major sports brands.<br />

The newly launched Future<br />

Policing Zone will also showcase<br />

organisations such as Oscar Kilo,<br />

Police Care <strong>UK</strong>, Surfwell – Devon<br />

& Cornwall and Dorset Police,<br />

and Service Dogs <strong>UK</strong>; who are<br />

providing best practice, research<br />

and guidance to help shape the<br />

wellbeing agenda and encourage<br />

collaboration.<br />

In the main exhibition, visitors<br />

with an interest in wellbeing<br />

can speak to safety technology<br />

experts MSA Safety about<br />

their campaign to protect<br />

firefighters’ health. Meanwhile<br />

people services’ experts Rego<br />

will be discussing transforming<br />

workplace culture, The Eleos<br />

Partnership will be sharing<br />

tips on reducing the impacts<br />

Health & Wellbeing is also a key<br />

theme in the co-located Health<br />

& Safety Event. As post-Covid<br />

working practices evolve, experts<br />

in the Lone Worker Theatre<br />

will share their knowledge<br />

and practical experience of<br />

managing wellbeing for lone<br />

and remote workers. The British<br />

Safety Council’s Conference<br />

programme includes an entire<br />

day dedicated to health and<br />

wellbeing, while each afternoon<br />

in the Professional Development<br />

Zone, HSE Recruitment<br />

Network’s team of advisors will<br />

host a sessions on culture and<br />

community, showing employers<br />

how to build a diverse and<br />

inclusive workforce.<br />

Free-to-attend and based in Hall<br />

5 and the Outside Area at the<br />

NEC, The Emergency Services<br />

Show <strong>2021</strong> will for the first time<br />

be co-located with not only The<br />

Health & Safety Event but also<br />

the Safety & Security Event<br />

Series, The Fire Safety Event,<br />

The Security Event, The Facilities<br />

Event and newly launched<br />

National Cyber Security Show,<br />

creating the <strong>UK</strong>’s largest event<br />

dedicated to the protection of<br />

people, places and assets.<br />

The NEC Venue Protect<br />

programme ensures all<br />

participants in The Emergency<br />

Services Show enjoy a COVIDsafe<br />

and secure visit with<br />

comprehensive social distancing<br />

measures and enhanced<br />

cleaning and sanitisation.<br />

Parking at the NEC for show<br />

visitors is free. Register in<br />

advance for free entry to all six<br />

events with a single pass at:<br />

www.emergencyuk.com<br />

112<br />

For more news visit: www.ambulanceukonline.com





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TESTED<br />



LAS<br />

Commendations for<br />

London <strong>Ambulance</strong><br />

Service medics<br />

tackling knife crime<br />

Medics from London <strong>Ambulance</strong><br />

Service who educate school<br />

children on the realities of<br />

knife crime to deter them from<br />

carrying weapons have been<br />

commended by the police.<br />

“We tell them about treating<br />

patients their age; our talks are<br />

emotional and relatable and we<br />

know it makes a difference.”<br />

Paramedic Sukhjit Kadri and<br />

emergency medical technician<br />

The presentations are aimed at<br />

Keith Plummer give youngsters in<br />

schools across east London honest<br />

and hard-hitting facts about what<br />

knife injuries look like and the lifechanging<br />

impact they can have.<br />

Year 9 pupils in an area which has<br />

a high rate of knife crime.<br />

Keith said: “It is really nice and<br />

unexpected to get an award for<br />

They also play a recording of a<br />

harrowing 999 call that was made<br />

after a fatal stabbing of a teenager.<br />

a job I love doing. When you talk<br />

to the kids, you can see they are<br />

gripped.<br />

AMBULANCE <strong>UK</strong> - AUGUST<br />



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The medics are part of a team<br />

who have worked alongside<br />

officers from the Metropolitan<br />

Police to educate hundreds<br />

of teenagers across Barking<br />

& Dagenham, Havering and<br />

Redbridge schools to stem the<br />

tide of gang violence in London.<br />

Detective Chief Superintendent<br />

Stephen Clayman presented<br />

Sukhjit and Keith with a<br />

Commander’s Commendation at<br />

a small ceremony in Romford to<br />

recognise their commitment and<br />

collaborative work on tackling<br />

knife crime.<br />

Sukhjit, who led the project for<br />

London <strong>Ambulance</strong> Service,<br />

said: “I’m so passionate about<br />

this work and it is so rewarding<br />

being able to give back to the<br />

community that I grew up in. I<br />

have been able to work in my old<br />

secondary school and sixth form.<br />

“It is a real honour to be<br />

recognised, but the real reward<br />

has been the feedback from<br />

pupils who have talked about the<br />

impact we have had.<br />

“We have knowledge and<br />

experience of the consequences<br />

of knife crime; of seeing people<br />

hurt and seeing their families.<br />

So we are passionate and<br />

enthusiastic about educating kids<br />

and we can say to them: this is<br />

what we do, this is what we see,<br />

this is real.”<br />

Sukhjit and Keith deliver their<br />

workshops alongside police<br />

colleagues PC Halleron and PC<br />

Harris; and Nathan Levy, who<br />

runs the Robert Levy Foundation,<br />

a charity set up after his brother<br />

was murdered. All five were<br />

commended.<br />

Det Chief Supt Clayman said:<br />

“The workshops have so much<br />

impact - they have resulted in<br />

students coming forward and<br />

giving information about other<br />

pupils carrying weapons.<br />

“This collaborative project is<br />

delivered alongside their other<br />

work commitments and they are<br />

passionate about their goal as<br />

ultimately they are trying to make<br />

youths in London safer.”<br />

114<br />

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LAS<br />

Cardiac arrest<br />

survivor thanks<br />

“humble heroes” for<br />

saving his life<br />

A 54-year-old man whose<br />

heart stopped beating for 21<br />

minutes has thanked London<br />

<strong>Ambulance</strong> Service staff that<br />

helped save his life.<br />

Nicolas De Santis, a tech<br />

entrepreneur, was working at<br />

home in his study when he started<br />

to feel slight discomfort in his<br />

chest which he brushed off as an<br />

infection or bad cold.<br />

Fortunately for Nicolas his<br />

daughter, Alaia, 22, was also at<br />

home that day in December 2019,<br />

and had gone to check on him<br />

before they went out to dinner<br />

when he collapsed in front of her.<br />

She immediately dialled 999<br />

and followed the advice from<br />

London <strong>Ambulance</strong> Service call<br />

handler, Elliott, who began to talk<br />

Alaia through cardiopulmonary<br />

resuscitation (CPR).<br />

She said: “When I saw my dad<br />

collapse, I knew something severe<br />

had happened to him. I had never<br />

learnt CPR before, but, I knew I<br />

had to act quickly as he was not<br />

breathing. The call handler kept<br />

me calm and helped talk me<br />

through what to do.”<br />

As Alaia continued to give chest<br />

compressions to her father,<br />

medics Kirsty, Junaid, John and<br />

Vijay arrived.<br />

Junaid, an Advanced Paramedic<br />

for London <strong>Ambulance</strong> Service,<br />

recalled that day: “21 minutes is<br />

a very long time for someone’s<br />

heart to stop beating. Every<br />

second counts when a person is<br />

in cardiac arrest and good chest<br />

compressions – like those Alaia<br />

gave – helps to resupply the heart<br />

and brain with vital oxygen.<br />

“Alaia’s quick actions that day<br />

truly saved her father’s life.”<br />

After the medics helped to<br />

stabilise Nicolas, they rushed<br />

him to hospital where he was put<br />

in an induced coma. He spent a<br />

month recovering in an intensive<br />

care unit. The doctors said he had<br />

suffered a cardiac arrest because<br />

of a blocked coronary artery.<br />

Nicolas, who lives in Mayfair with<br />

his wife, Melissa Odabash, and his<br />

two daughters, Alaia and Avalon,<br />

18, says the incident has made<br />

him see the world a little differently.<br />

“I left this life for 21 minutes. I realise<br />

how lucky I am to be alive, and life<br />

really is much more beautiful than it<br />

was before. The way I see it I came<br />

back to understand how precious<br />

life really is,” he said.<br />

Recently Nicolas visited London<br />

<strong>Ambulance</strong> Service’s HQ to meet<br />

the staff there that helped to save<br />

his life that day.<br />

He said: “It has been so important<br />

for me to be able to thank them.<br />

Without them I’m not sure I would<br />

have survived. I call them my<br />

‘humble heroes’, because they<br />

really are heroes and so humble.”<br />

Since recovering Nicolas wants to<br />

raise awareness of the importance<br />

of cardiac health and learning<br />

lifesaving skills such as CPR.<br />

He said: “I’m a 54-year-old<br />

man, fairly fit, play football every<br />

weekend and look after myself<br />

with a healthy diet. I never thought<br />

anything like this could happen to<br />

me. It is totally unpredictable.<br />

“And that’s the point, you never<br />

know who it could happen to<br />

or when, so that’s why it’s so<br />

important to learn these skills. As<br />

sadly, you’re much more likely to<br />

have to save someone close to<br />

you – a friend or family member.”<br />

Not only has Nicolas thanked<br />

the ambulance service for saving<br />

his life, he says he is indebted to<br />

his daughter: “I have said to her,<br />

whatever she wants, she can have!<br />

“I can’t thank everyone enough<br />

for giving me another chance at<br />

life and the opportunity to see my<br />

daughters grow up, get married<br />

and graduate. I am so grateful to<br />

everyone that day.”<br />

Nearly 90% of patient transport users rate quality measures and booking reminders as important<br />

AMBULANCE <strong>UK</strong> - AUGUST<br />

Non-emergency patient transport users believe it is important for<br />

providers to have good quality measures and notify them when their<br />

transport will pick them up.<br />

A research poll conducted by national health and social care transport<br />

provider ERS Medical has found that patients who use a transport<br />

service to and from hospital appointments have rated several quality<br />

measures and booking reminders as important service aspects.<br />

87% of respondents said the following quality measures were<br />

“extremely important” or “important” with a further 7% of respondents<br />

saying they are “somewhat important”:<br />

• Friendliness and experience of the provider and crews;<br />

• Cleanliness and age of vehicles;<br />

• Appointment reminders;<br />

• A caring approach<br />

Additionally, a significant 99% of poll respondents said it was<br />

important to know when the patient transport service would pick<br />

them up for their appointment.<br />

Andrew Pooley, Managing Director at ERS Medical, comments:<br />

“Although every contract has different KPIs for “journeys on time” - as<br />

an example, in our largest contract area, over 97% of our journeys<br />

are on time. However, we know there are inevitable delays in a busy<br />

healthcare environment with many moving components making up the<br />

entire system of patient flow. Effective communication with patients is<br />

imperative to let them know when their transport is due to arrive.<br />

They would also like the reassurance that their provider is a good<br />

quality and reliable one, whether this is reflected in the calibre of crews,<br />

the provider’s caring approach or via the condition of vehicles. These<br />

aren’t ground-breaking findings for the industry, but these poll results<br />

echo what we all have assumed for many years. It’s our collective<br />

responsibility to continue to deliver it.”<br />

ERS Medical conducts over 600,000 patient journeys per annum. In the<br />

last year, on-board ambulance patient feedback surveys (either completed<br />

during or after the journey and sent back to ERS Medical) show that<br />

over 94% of the patients transported by ERS Medical were “extremely<br />

likely” or “likely” to recommend their service to friends and family.<br />

116<br />

For more news visit: www.ambulanceukonline.com


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WYMRT<br />

West Yorkshire<br />

Medic Response<br />

Team launch<br />

lifesaving vehicle<br />

The West Yorkshire Medic<br />

Response Team (WYMRT),<br />

a specialist pre-hospital<br />

emergency trauma crew, who, in<br />

their spare time, responded to<br />

266 serious medical and trauma<br />

cases across West Yorkshire last<br />

year, has launched a new BMW<br />

X5 emergency response vehicle.<br />

It was made possible after the<br />

group successfully bid for a<br />

total of £41,220 from a pot of<br />

£250,000, which is given to the<br />

British Association for Immediate<br />

Care every year by the County<br />

Air <strong>Ambulance</strong> HELP Appeal -<br />

the only charity in the country<br />

dedicated to funding NHS<br />

hospital helipads.<br />

The BMW, which has been<br />

converted with blue lights,<br />

sirens, navigation technology<br />

and cameras will now be active<br />

across Leeds, West Yorkshire<br />

and beyond, carrying volunteer<br />

medical teams, consisting of<br />

senior doctors and paramedics,<br />

to the scene of critically ill or<br />

injured patients in the community<br />

or at the roadside. This new car<br />

replaces a Volvo XC70, which has<br />

been in use since 2013.<br />

WYMRT is one of a network of<br />

schemes across the <strong>UK</strong>, which<br />

operates under the umbrella of the<br />

British Association for Immediate<br />

Care – a national organisation. It<br />

currently has 35 active responders,<br />

including 15 trainees, who were<br />

dispatched 266 times last year. Of<br />

these, 159 were active jobs, with<br />

WYMRT being first on the scene<br />

in a quarter of these cases. The<br />

key reasons for call outs were,<br />

road traffic accidents (77 cases),<br />

long falls (19 cases), stabbings<br />

(14 cases) and cardiac arrest (13<br />

cases).<br />

In December 2020, after the<br />

County Air <strong>Ambulance</strong> HELP<br />

Appeal’s presented its second<br />

annual £250,000 donation<br />

to the British Association for<br />

Immediate Care, WYMRT was<br />

also successful in securing an<br />

additional £15,369.55. This has<br />

enabled them to buy ten new PPE<br />

uniforms, equip its garage base<br />

with laundry facilities to wash<br />

uniforms after every incident,<br />

purchase new crew responder<br />

helmets and also winter tyres for<br />

existing responder vehicles.<br />

WYMRT Chair, Dr Andy<br />

Pountney said: “The support<br />

given to WYMRT by the HELP<br />

Appeal has been tremendous and<br />

many patients in West Yorkshire<br />

have received this valuable<br />

specialist care and attention by<br />

Doctors at scene. The work has<br />

also helped both Doctors and<br />

Paramedics to understand the<br />

important roles played by each<br />

other in this type of work.”<br />

Robert Bertram, Chief Executive<br />

of the County Air <strong>Ambulance</strong><br />

HELP Appeal added: “These<br />

volunteers are the unsung<br />

heroes of emergency care. This<br />

important addition to their fleet of<br />

cars and new PPE uniforms are<br />

in recognition of their lifesaving<br />

work - all carried out in their spare<br />

time - supporting local ambulance<br />

crews faced with hugely complex<br />

incidents, where people’s lives<br />

are at serious risk. This new car<br />

will help these volunteers to reach<br />

incidents quickly and safely to<br />

help treat patients and give them<br />

the best possible chance of<br />

survival and recovery.”<br />

The HELP Appeal was created<br />

12 years ago by the County Air<br />

<strong>Ambulance</strong> Trust. It is the only<br />

charity in the country dedicated<br />

to funding NHS hospital helipads<br />

including at Leeds General<br />

Infirmary which has state of the art<br />

lighting, to enable air ambulance<br />

take offs and landings at night<br />

and a firefighting system, thanks<br />

to a £132,000 donation from the<br />

charity.<br />

To date it has funded 45 helipads,<br />

which have received over 17,750<br />

landings. The HELP Appeal relies<br />

solely on charitable donations and<br />

does not receive any government<br />

funding or money from the<br />

National Lottery.<br />


AMBULANCE <strong>UK</strong> - AUGUST<br />




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LAS<br />

London <strong>Ambulance</strong><br />

Service<br />

recognised at NHS<br />

Parliamentary<br />

Awards<br />

London <strong>Ambulance</strong> Service<br />

has been recognised at an<br />

awards ceremony celebrating<br />

excellence in the National<br />

Health Service.<br />

The Service’s End of Life Care<br />

Team, which ensures terminally ill<br />

people get compassionate care<br />

that respects their wishes, was<br />

announced as a winner at the NHS<br />

Parliamentary Awards on 7 July.<br />

The End of Life Care Team received<br />

the Excellence in Urgent and<br />

Emergency Care Award, while the<br />

Mental Health Team was shortlisted<br />

in the Excellence in Mental Health<br />

Care Award category.<br />

Both attended a ceremony in<br />

Westminster, where staff and<br />

volunteers across the country<br />

were recognised for going above<br />

and beyond the call of duty to<br />

make the NHS a better service.<br />

Dr John Martin, Chief Paramedic<br />

and Quality Officer for London<br />

<strong>Ambulance</strong> Service, said:<br />

“It’s been a challenging year for<br />

all staff and volunteers at London<br />

<strong>Ambulance</strong> Service and we are<br />

proud of them all.<br />

“The NHS Parliamentary Awards<br />

recognise how our pioneering<br />

services are helping our patients<br />

receive the best treatment for their<br />

needs.<br />

“I am incredibly proud that the<br />

Mental Health and Macmillan End<br />

of Life Care teams were shortlisted<br />

and I’m delighted that the<br />

Macmillan End of Life Care Team<br />

picked up an award for excellence.<br />

“This team has given staff the<br />

confidence to make decisions<br />

that meet the patient’s wishes,<br />

which can often be achieved by<br />

supporting them and their families<br />

at home.<br />

“Congratulations to all the<br />

nominees who were shortlisted.<br />

It is an honour to be recognised<br />

alongside so many talented and<br />

hardworking people.”<br />

The End of Life Care Team provides<br />

staff and volunteers with specialist<br />

training to ensure terminally ill<br />

people get care that meets their<br />

needs but respects their wishes.<br />

They are funded by Macmillan<br />

Cancer Support, and also work<br />

with hospices and palliative care<br />

services to develop new care<br />

pathways that prevent a patient at<br />

the end of their life needing to be<br />

taken to hospital.<br />

Emma Tingley, Macmillan Head of<br />

Partnerships for London & South<br />

East Regions, said:<br />

“A huge congratulations to the<br />

entire Macmillan End of Life Care<br />

Team on this richly deserved<br />

recognition. We are immensely<br />

proud to have partnered with the<br />

London <strong>Ambulance</strong> Service on this<br />

innovative programme – a first for<br />

the capital, which has combined<br />

Macmillan’s expertise with the<br />

<strong>UK</strong>’s busiest ambulance service.<br />

“Macmillan has invested over<br />

£862,000 into the development<br />

AMBULANCE <strong>UK</strong> - AUGUST<br />

Tel : 01942 888800<br />

Email : sales@bluelightuk.co.uk<br />

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120<br />

For more news visit: www.ambulanceukonline.com


and training of all 4,500 of the<br />

London <strong>Ambulance</strong> Service’s<br />

clinical workforce, so they<br />

can better support terminally<br />

ill patients. And the positive<br />

impact of this pioneering<br />

project is already being shared<br />

nationwide, so will have a<br />

lasting legacy in London and<br />

beyond.”<br />

Our Mental Health Team was<br />

recognised for the Service’s<br />

Mental Health Joint Response<br />

Car. This was piloted in South<br />

East London for six months in<br />

2018 – and, due to its success,<br />

was eventually rolled out across<br />

London in 2020.<br />

The scheme pairs up mental<br />

health professionals with medics in<br />

response cars to ensure people with<br />

mental health needs get the right<br />

and most appropriate treatment.<br />

“Macmillan has<br />

invested over<br />

£862,000 into<br />

the development<br />

and training of<br />

all 4,500 of the<br />

London <strong>Ambulance</strong><br />

Service’s clinical<br />

workforce, so<br />

they can better<br />

support terminally<br />

ill patients.”<br />

AMBULANCE <strong>UK</strong> - AUGUST<br />

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SCAS<br />

Pioneering<br />

ambulance service<br />

initiative helps<br />

30,000 patients<br />

avoid unnecessary<br />

emergency<br />

department transfers<br />

A pioneering initiative led by<br />

South Central <strong>Ambulance</strong><br />

Service (SCAS) is helping<br />

patients receive the right<br />

treatment more quickly –<br />

and has so far seen more<br />

than 30,000 people avoid<br />

unnecessary transfers to<br />

emergency departments.<br />

The urgent care pathways<br />

project, established in 2019,<br />

sees ambulance service<br />

clinicians take a leading role in<br />

assessing and treating patients<br />

over the phone or in their homes<br />

when handling 111 or 999 calls<br />

and determining their next<br />

destination for ongoing care.<br />

It has led to many patients<br />

being treated at home, referred<br />

onto their GP, transported to a<br />

treatment centre or admitted<br />

directly into a specialist hospital<br />

service covering medical,<br />

surgical, paediatric, respiratory,<br />

frailty or mental health needs.<br />

More than 30,000 patients to-date<br />

who would previously have been<br />

conveyed to busy emergency<br />

departments for further<br />

assessment and investigations<br />

have had their journeys changed.<br />

The system has “significantly<br />

improved” patient experience<br />

by reducing delays accessing<br />

the care they need and has<br />

been referred to as a “gamechanger”<br />

in reducing pressures<br />

on emergency departments at the<br />

front door of hospitals.<br />

It also proved an invaluable asset<br />

during the COVID-19 pandemic<br />

for managing residents in care<br />

homes and avoiding the need<br />

for hospital admissions through<br />

treatment at home, referral to<br />

community services or by-passing<br />

emergency departments.<br />

The project focuses on<br />

moderately unwell patients<br />

with medical conditions, older<br />

patients who are frail with chronic<br />

conditions who are at risk of falls,<br />

those with respiratory conditions<br />

such as COPD and asthma,<br />

people in mental health crises or<br />

children who require a specialist<br />

paediatric assessment.<br />

<strong>Ambulance</strong> staff are supported to<br />

assess patients at home and take<br />

a lead role in working with GPs<br />

and consultants in hospitals to<br />

determine a patient’s next steps.<br />

They have also piloted<br />

paramedic-led blood testing<br />

at the bedside on frail patients<br />

which saw 58% avoid hospital<br />

admission as a result of more<br />

comprehensive assessments in<br />

the community.<br />

In addition, an online directory –<br />

SCAS Connect – was developed<br />

to categorise all of the urgent care<br />

options available across Berkshire,<br />

Buckinghamshire, Hampshire<br />

and Oxfordshire to assist staff<br />

with locating clinical and support<br />

services and making the right<br />

clinical decision in the community.<br />

“We have known for some time<br />

just how much scope there was<br />

to focus on the role of ambulance<br />

services as ‘care navigators’ given<br />

the fact our mobile clinicians<br />

are dispersed across vast<br />

geographies 24/7 and in a unique<br />

position to facilitate the most<br />

appropriate care for patients,”<br />

said Chris Jackson, a specialist<br />

paramedic and urgent care<br />

pathways lead at SCAS.<br />

AMBULANCE <strong>UK</strong> - AUGUST<br />

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“The need for change was clear in<br />

Lord Carter’s review of ambulance<br />

services in 2018 which urged better<br />

use of GP and community facilities<br />

to avoid unnecessary ambulance<br />

conveyance, access to a directory<br />

of services, greater clinical and<br />

managerial support for ambulance<br />

staff and new technology.<br />

“I am proud to say at SCAS we<br />

have taken this challenge on and<br />

produced a programme which is<br />

truly changing how we care for<br />

patients by enhancing the skills of<br />

our paramedics, ensuring patients<br />

get the right care as quickly as<br />

possible and reducing the burden<br />

on emergency departments.”<br />

Mark Ainsworth, director of<br />

operations at SCAS, said: “This<br />

is one of the biggest clinical<br />

transformational pieces of work<br />

ever undertaken to deliver on the<br />

core principles of specialist practice<br />

– right care, right place, right time.<br />

“By empowering staff to be<br />

confident in decision-making,<br />

ensuring the options available<br />

for patients are clear to our<br />

clinicians and moving away from<br />

a default approach of transfer to<br />

emergency departments, we are<br />

seeing the delivery of better care<br />

and a more integrated system.”<br />

In an extension of this work in<br />

February SCAS became the first<br />

ambulance service in the country<br />

to supply COVID-19 patients with<br />

home oxygen monitoring kits if<br />

they didn’t require immediate<br />

admission to hospital but were<br />

at higher risk of complications.<br />

In the same month the Trust<br />

introduced COVID-19 testing<br />

of all 999 patients visited at<br />

home – including those without<br />

symptoms – if they required<br />

transfer to hospital to speed up<br />

handovers and release crews<br />

more quickly.<br />

Dr John Black, medical director<br />

at SCAS, added: “The urgent<br />

care pathways initiative at SCAS<br />

has significantly improved care<br />

for patients and has shown<br />

better, more appropriate<br />

management of patients is<br />

achievable.<br />

“It is a real game-changer when<br />

it comes to reducing pressure<br />

in emergency departments, as<br />

is evident from the avoidance<br />

of 30,000 journeys, and that is<br />

of particular importance given<br />

the constant strain being seen<br />

across the country.<br />

“SCAS is a leader in this field<br />

and we were able to accelerate<br />

progress in this space<br />

significantly during the pandemic<br />

with our pulse oximetry and<br />

lateral flow testing pilots which<br />

demonstrated innovation in<br />

the ambulance sector at an<br />

extremely challenging time.”<br />

“It is a real<br />

game-changer<br />

when it comes<br />

to reducing<br />

pressure in<br />

emergency<br />

departments, as<br />

is evident from<br />

the avoidance of<br />

30,000 journeys,<br />

and that is<br />

of particular<br />

importance given<br />

the constant<br />

strain being<br />

seen across the<br />

country.”<br />

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AMBULANCE <strong>UK</strong> - AUGUST<br />

For the latest <strong>Ambulance</strong> Service News visit: www.ambulancenewsdesk.com<br />



AMBULANCE <strong>UK</strong> - AUGUST<br />

YAS<br />

Lifesaving Restart<br />

a Heart campaign<br />

scoops prestigious<br />

award<br />

A Yorkshire <strong>Ambulance</strong> Service<br />

campaign which teaches<br />

schoolchildren how to become<br />

lifesavers has won a top accolade<br />

at the Yorkshire Choice Awards.<br />

The initiative, which has provided<br />

CPR training to 151,000 Yorkshire<br />

students on Restart a Heart Day<br />

since 2014, received a Special<br />

Recognition Award at the online<br />

event.<br />

Journalist and broadcaster Christa<br />

Ackroyd, who announced the award<br />

winners, said the recent high-profile<br />

resuscitation of Danish footballer<br />

Christian Eriksen highlighted the<br />

importance of the campaign.<br />

She said: “Christian Eriksen is<br />

now well due to the incredible<br />

life-saving actions taken on the<br />

field and that is what Yorkshire<br />

<strong>Ambulance</strong> Service aims to<br />

teach which they have done with<br />

amazing success. Keep up the<br />

good work of teaching these skills<br />

that we should all learn.”<br />

Jason Carlyon, Community<br />

Engagement Manager for Yorkshire<br />

<strong>Ambulance</strong> Service, said: “We are<br />

so thrilled to win this award! We<br />

know the campaign has directly<br />

influenced the patient outcomes<br />

and we know of lives saved as a<br />

result – we can’t ask more than that.<br />

“Thank you to the project team,<br />

volunteers, partner organisations,<br />

Yorkshire <strong>Ambulance</strong> Service<br />

Charity and, of course, all<br />

the schools and students for<br />

supporting this vital campaign.<br />

Together we are improving<br />

chances of survival.”<br />

More than 700 staff and<br />

volunteers are looking forward<br />

to returning to schools for<br />

face-to-face CPR training on<br />

Restart a Heart Day on Friday 15<br />

October <strong>2021</strong> after the COVID-19<br />

pandemic meant the lessons had<br />

to be online last year.<br />

The 114 participating schools are:<br />

West Yorkshire - 43<br />

Airedale Academy, Castleford<br />

Brigshaw High School, Allerton<br />

Bywater<br />

Honley High School, Honley<br />

Castleford Academy, Castleford<br />

Outwood Academy, Hemsworth<br />

Heckmondwike Grammar School,<br />

Heckmondwike<br />

Upper Batley High School, Batley<br />

Garforth Academy, Garforth<br />

Bruntcliffe Academy, Morley<br />

Lawnswood School, Leeds<br />

Leeds City Academy, Leeds<br />

Cardinal Heenan Catholic High<br />

School, Leeds<br />

Crawshaw Academy, Pudsey,<br />

Leeds<br />

Rida Girls High School, Dewsbury<br />

Rida Boys High School, Dewsbury<br />

Manorcroft Academy, Dewsbury<br />

St John Fisher Catholic Voluntary<br />

Academy, Dewsbury<br />

The Brooksbank School, Elland<br />

Jaamiatul Imaam Muhammad<br />

Zakaria, Clayton<br />

Holmfirth High School,<br />

Thongsbridge, Holmfirth<br />

Coop Academy Grange, Bradford<br />

Trinity Academy Bradford, Bradford<br />

Brighouse High School, Brighouse<br />

Highfield School, Ossett<br />

Ossett Academy, Ossett<br />

Pudsey Grangefield School,<br />

Pudsey, Leeds<br />

The Farnley Academy, Leeds<br />

Temple Moor High School, Field<br />

End Grove, Leeds<br />

Temple Learning Academy, Leeds<br />

Abbey Grange C of E Academy,<br />

Leeds<br />

Prince Henry’s Grammar School,<br />

Otley<br />

Bingley Grammar School, Bingley<br />

The Crossley Heath School,<br />

Halifax<br />

Ryburn Valley High School,<br />

Sowerby Bridge, Halifax<br />

The Halifax Academy, Halifax<br />

North Halifax Grammar School,<br />

Illingworth, Halifax<br />

Kirklees College, Huddersfield<br />

Shelley College, Huddersfield<br />

North Huddersfield Trust School,<br />

Huddersfield<br />

Crofton Academy, Crofton,<br />

Wakefield<br />

Outwood Grange Academy,<br />

Wakefield<br />

Outwood Academy City Fields,<br />

Wakefield<br />

Woodkirk Academy, Tingley<br />

East Yorkshire - 14<br />

Driffield School, Driffield<br />

Riverside School, Goole<br />

Howden School, Howden<br />

Beverley Grammar School,<br />

Beverley<br />

Wolfreton School and Sixth Form<br />

College, Willerby<br />

Hessle High School, Hessle<br />

Wilberforce College, Hull<br />

Hymers College, Hull<br />

St Mary’s College, Hull<br />

Wyke Sixth Form College, Hull<br />

Oakfield School, Hull<br />

Sirius Academy West, Hull<br />

Headlands School, Bridlington<br />

Withernsea High School,<br />

Withernsea<br />

North Yorkshire - 34<br />

Settle College, Settle<br />

Ripon Grammar School, Ripon<br />

Barlby High School, Barlby<br />

Norton College, Norton<br />

Huntington School, York<br />

York High School, York<br />

Queen Ethelburga’s Collegiate,<br />

York<br />

Archbishop Holgate’s School, York<br />

Fulford School, York<br />

Cundall Manor School, York<br />

All Saint’s RC School, York<br />

Outwood Academy, Easingwold,<br />

York<br />

Selby High School, Selby<br />

King James School,<br />

Knaresborough<br />

Sherburn High School, Sherburn<br />

in Elmet<br />

Tadcaster Grammar School,<br />

Tadcaster<br />

Queen Mary’s School, Topcliffe,<br />

Thirsk<br />

Thirsk School & Sixth Form<br />

College, Thirsk<br />

The Wensleydale School and Sixth<br />

Form, Leyburn<br />

The Skipton Academy, Skipton<br />

Skipton Girls’ High School,<br />

Skipton<br />

Upper Wharfedale, Skipton<br />

Bedale High School, Bedale<br />

Richmond School, Richmond<br />

St Francis Xavier, Richmond<br />

The Holy Family Catholic High<br />

School, Carlton<br />

Stokesley School, Stokesley<br />

Northallerton School, Northallerton<br />

Scarborough College,<br />

Scarborough<br />

Scalby School, Scarborough<br />

Scarborough Sixth Form College,<br />

Scarborough<br />

Scarborough University Technical<br />

College, Scarborough<br />

Harrogate High School, Harrogate<br />

Eskdale School, Whitby<br />

South Yorkshire - 23<br />

Holy Trinity Academy, Barnsley<br />

Outwood Academy Shafton,<br />

Barnsley<br />

Maple Medical PRU, Balby,<br />

Doncaster<br />

Serlby Park Academy, Doncaster<br />

Outwood Academy Adwick,<br />

Doncaster<br />

Don Valley Academy, Doncaster<br />

Oakwood High School,<br />

Rotherham<br />

Wingfield Academy, Rotherham<br />

Saint Pius X Catholic High School,<br />

Rotherham<br />

Thrybergh Academy, Rotherham<br />

Al-Mahad Al-Islami, Sheffield<br />

Tapton School, Sheffield<br />

UTC Sheffield City, Sheffield<br />

Westfield School, Sheffield<br />

Notre Dame High School,<br />

Sheffield<br />

Stocksbridge High School,<br />

Sheffield<br />

Outwood Academy City, Sheffield<br />

Firth Park Academy, Sheffield<br />

The Birley Academy, Sheffield<br />

Bradfield School, Sheffield<br />

Hinde House School, Sheffield<br />

Dinnington High School, Sheffield<br />

Ecclesfield School, Ecclesfield<br />

For more information about<br />

Restart a Heart Day, visit www.<br />

restartaheart.yas.nhs.uk<br />

124<br />

For more news visit: www.ambulanceukonline.com


EAAA<br />

East Anglian Air<br />

<strong>Ambulance</strong> choose<br />

Japanese Sleep<br />

Capsules<br />

The new £7m base of East<br />

Anglian Air <strong>Ambulance</strong> (EAAA)<br />

has been built to facilitate the<br />

charity’s move from using rapid<br />

response vehicles at night to<br />

operating a 24/7 service by<br />

air. This operational change<br />

means that rest space is now<br />

needed not only for doctors and<br />

paramedics, but also for pilots.<br />

In an innovative move, EAAA<br />

chose to install six Japanese<br />

sleep capsules in their new<br />

rest area. These capsules are<br />

accommodated in a room<br />

measuring just 4.1 x 3.6 metres,<br />

and will provide privacy and rest<br />

for crew on the night shift.<br />

The capsules were manufactured<br />

in Japan by Kotobuki Corporation,<br />

who invented the sleep capsule<br />

concept and fitted out the first<br />

of the iconic Japanese capsule<br />

hotels back in 1979. The capsules<br />

have of course evolved since<br />

then, and these days provide rest<br />

space in hostels, workplaces and<br />

even on board ships all over the<br />

world.<br />

The project was managed and<br />

installed by Audience Systems,<br />

which is based in the <strong>UK</strong> and is<br />

part of the Kotobuki Group.<br />

Matthew Jones, Director of<br />

Operations at East Anglian<br />

Air <strong>Ambulance</strong> says, “People<br />

weren’t sure about having sleep<br />

capsules here at first. There was<br />

a lot of scepticism about privacy<br />

Photography: Sarah Toon<br />

and noise. Crew members also<br />

worried that the capsules would<br />

be claustrophobic, and that you<br />

they would feel the capsules<br />

move when other users got in and<br />

out. So far though, everyone has<br />

been pleasantly surprised on all<br />

fronts.”<br />

“It’s clear that these capsules are<br />

a very well-engineered solution.<br />

They don’t appear to translate<br />

vibration at all. When we were<br />

looking at capsules, we looked at<br />

some alternatives manufactured<br />

in China, and we had some real<br />

concerns about their solidity and<br />

stability, but this just served to<br />

confirm that the Kotobuki capsule<br />

was the solution we wanted.”<br />

To find out more about sleep<br />

capsules, call Audience Systems<br />

on +44 1373 865050 or email<br />

enquiries@audiencesystems.com<br />

About Audience Systems<br />

Audience Systems was<br />

established in 1972 and has<br />

been part of the Kotobuki Group<br />

of companies since 1994.<br />

Based in Westbury, Wiltshire,<br />

the company employs over 120<br />

people across manufacturing,<br />

engineering, project management<br />

and aftersales, and manages<br />

hundreds of interior fitout and<br />

servicing projects every year.<br />

As well as sleep capsules,<br />

Audience Systems’ prime<br />

business is in the manufacture<br />

and installation of retractable<br />

seating. It is the <strong>UK</strong>’s market<br />

leader in this field, and exports<br />

to over 50 countries worldwide.<br />

Clients include The O2 Arena, The<br />

Royal Albert Hall, Royal Caribbean<br />

Cruise Lines, Europa Point in<br />

Gibraltar, and Qatar University.<br />

NEAS<br />

New ventilation<br />

device study starts<br />

North East <strong>Ambulance</strong> Service<br />

(NEAS) has begun a new<br />

research study exploring<br />

whether a real time ventilation<br />

feedback device can improve the<br />

quality of ventilations delivered<br />

by ambulance clinicians.<br />

An out of hospital cardiac arrest<br />

(OHCA) occurs when a person’s<br />

heart suddenly stops beating.<br />

NHS ambulance services attempt<br />

resuscitation on about 30,000<br />

OHCA’s every year but sadly,<br />

despite the efforts of everyone<br />

involved, less than one in ten<br />

people survive.<br />

As part of the ongoing work<br />

behind the scenes to improve<br />

this, the research team at<br />

NEAS has developed the<br />

Ventilation Accuracy in NEAS<br />

using Zoll feedback (VANZ2)<br />

study, which will see ambulance<br />

clinicians working from Blucher,<br />

Middlesbrough and Redcar<br />

ambulance stations using a real<br />

time ventilation feedback device<br />

when they deliver ventilations<br />

during OHCA.<br />

The aim of the trial, which began<br />

on <strong>August</strong> 1st and is expected to<br />

last for four months, is to see if<br />

the real time ventilation feedback<br />

device improves the quality of<br />

ventilations delivered, and if this<br />

leads to an improved rate of<br />

survival.<br />

The clinicians involved in the<br />

trial will only use the device on<br />

patients aged 18 or over, who<br />

are not involved in a traumatic<br />

incident and who are not, or<br />

suspected of being, pregnant.<br />

Research paramedic Karl<br />

Charlton, who is leading on the<br />

research, said: “When a patient’s<br />

heart stops their body becomes<br />

deprived of oxygen. One of<br />

Do you have anything you would like to add or include in Newsline? Please contact us and let us know.<br />

the treatments a clinician will<br />

undertake during a cardiac arrest<br />

is to provide support for the<br />

patients breathing, which involves<br />

inserting a tube into the patient’s<br />

mouth, and squeezing a bag<br />

inflated with oxygen to assist or<br />

take over a patient’s breathing.<br />

“When delivering oxygen,<br />

it is important to deliver the<br />

right amount. The European<br />

Resuscitation Council provides<br />

guidance about how much oxygen<br />

to deliver with each rescue breath,<br />

and how often each breath should<br />

be delivered, but there’s currently<br />

no way for a clinician to know how<br />

much oxygen they are giving to a<br />

patient and how often.<br />

“This new feedback device<br />

attaches to the tube that is<br />

inserted into the patient’s mouth.<br />

The other end of the device<br />

connects to the defibrillator<br />

screen used by the clinician.<br />

When the clinician squeezes the<br />

bag to deliver oxygen, the amount<br />

of oxygen delivered appears on<br />

the screen, so the clinician can<br />

respond to any under or over<br />

delivery of oxygen. A five second<br />

counter tells the clinician when to<br />

squeeze the bag at the right time.<br />

“This study alone won’t change<br />

paramedic practice overnight. But<br />

we hope that the results will help<br />

inform further studies to ultimately<br />

improve patient care and lead to<br />

improved rates of survival”<br />

For more information, including<br />

how to opt out of the study, visit<br />

www.neas.nhs.uk/our-services/<br />

research-and-development/the-<br />

ventilation-accuracy-in-neas-<br />

using-zoll-feedback.aspx<br />

AMBULANCE <strong>UK</strong> - AUGUST<br />



SCAS<br />

<strong>Ambulance</strong> service’s<br />

resuscitation and<br />

defibrillator app sees<br />

spike in downloads<br />

An ambulance service<br />

app which provides<br />

cardiopulmonary resuscitation<br />

(CPR) guidance and locates the<br />

nearest defibrillator saw a 1,300<br />

per cent increase in downloads<br />

following Danish football star<br />

Christian Eriksen’s cardiac<br />

arrest at Euro 2020.<br />

The Save a Life app, developed<br />

by South Central <strong>Ambulance</strong><br />

Service (SCAS), uses GPS<br />

navigation to locate the nearest<br />

automated external defibrillator<br />

(AED) as well as a list of others<br />

in the area and features videos,<br />

instructions and a question-andanswer<br />

section.<br />

The subject of CPR was thrust into<br />

the spotlight when Inter Milan ace<br />

Eriksen suffered a cardiac arrest<br />

on the pitch during his country’s<br />

clash with Finland and had<br />

immediate life-saving assistance<br />

from players and medics.<br />

Around 60,000 out-of-hospital<br />

cardiac arrests (OHCA) occur in<br />

the <strong>UK</strong> every year and emergency<br />

services attempt resuscitation<br />

in around half – but just one in<br />

10 people survive to hospital<br />

discharge.<br />

However, chances of survival are<br />

two to three times higher with<br />

immediate bystander CPR – and<br />

a report published earlier this<br />

year by the National Confidential<br />

Enquiry into Patient Outcome and<br />

Death (NCEPOD) found 35.5% of<br />

patients who received CPR from<br />

a bystander survived to hospital<br />

discharge.<br />

The boost in interest in the<br />

app comes after data at SCAS<br />

showed requests for training and<br />

information on how to perform<br />

CPR and use AEDs, which are<br />

now stationed in many local<br />

communities, were down 67% last<br />

year and 86.5% this year in the<br />

South Central region compared to<br />

pre-pandemic levels in 2019.<br />

“The shock of the incident<br />

involving Christian Eriksen and its<br />

very public nature has had such<br />

a significant impact on people<br />

across the world and we, along<br />

with all other well-wishers, were<br />

delighted to see him stabilised<br />

so quickly and now discharged,”<br />

said Nicola Dunbar, Head of<br />

Community Engagement and<br />

Training at SCAS.<br />

Ms Dunbar said the swift action<br />

shown in the case of Eriksen<br />

could make the same difference<br />

to anyone in any walk of life.<br />

“This was a stark reminder of the<br />

instant and impromptu nature of<br />

cardiac arrest and highlighted<br />

the importance of quick thinking<br />

– the decisive interventions by all<br />

involved saved the player’s life,”<br />

she said.<br />

Professor Charles Deakin,<br />

Divisional Medical Director at<br />

SCAS and lead for resuscitation,<br />

said: “A person in cardiac arrest<br />

will not survive if they don’t<br />

receive assistance. Learning how<br />

to perform CPR before you need<br />

to use it and how to use an AED<br />

– and where they are located in<br />

your area – will give someone the<br />

best chance of survival.”<br />

LAS<br />

NatWest Group helps<br />

support over 200<br />

London <strong>Ambulance</strong><br />

Service apprentices<br />

NatWest Group has agreed<br />

apprenticeship funding to<br />

help support over 200 London<br />

<strong>Ambulance</strong> Service (LAS) staff<br />

wanting to further develop their<br />

careers on the frontline.<br />

The funding, made through the<br />

apprenticeship levy transfer<br />

scheme, will help pay towards<br />

apprenticeship courses at LAS for<br />

up to four years.<br />

apprenticeship course run by the<br />

University of Cumbria. This course<br />

is open to medics already working<br />

on the frontline, helping them to<br />

further develop their emergency<br />

care skills while they progress to<br />

degree level.<br />

Emergency Medical Crew, Femi<br />

Coker, has worked at LAS for six<br />

years and has recently enrolled<br />

on the paramedic apprenticeship<br />

course.<br />

He said: “The apprenticeship<br />

course offers a unique opportunity<br />

for me to improve my clinical skills<br />

as I can study and work at the<br />

same time.<br />

“I’ve always dreamed of<br />

becoming a paramedic and<br />

this course has definitely made<br />

becoming one so much more<br />

accessible – especially as the<br />

tuition is paid for. I’m really<br />

looking forward to developing my<br />

skills further and becoming fully<br />

qualified in the future.”<br />

Recent NHS Digital workforce<br />

data found an increase in the<br />

numbers of people wanting to join<br />

the NHS and become paramedics<br />

since the start of the Covid-19<br />

pandemic.<br />

Dr John Martin, Chief Paramedic<br />

and Quality Officer for London<br />

<strong>Ambulance</strong> Service, said:<br />

“It’s so encouraging to hear more<br />

people are wanting to start a<br />

career as a paramedic. Working in<br />

the ambulance service is such a<br />

AMBULANCE <strong>UK</strong> - AUGUST<br />

The ambulance service offers a<br />

multitude of different routes for<br />

external and internal candidates<br />

to develop or start a career<br />

in healthcare. The Associate<br />

<strong>Ambulance</strong> Practitioner<br />

apprenticeship, which is open<br />

to external applicants, is a route<br />

to becoming an Emergency<br />

<strong>Ambulance</strong> Crew without any prior<br />

medical qualifications.<br />

LAS also offers a paramedic<br />

Femi Coker<br />

126<br />

For further recruitment vacancies visit: www.ambulanceukonline.com


rewarding and fulfilling role, and<br />

that’s why it’s so important for<br />

us to introduce more accessible<br />

routes for people to be able to<br />

fulfil their dreams – whatever<br />

their circumstances.<br />

“The support of NatWest is<br />

invaluable, and will allow us to<br />

continue to develop and train<br />

more talented individuals across<br />

the capital that will go on to care<br />

for those in need.”<br />

The funding from NatWest<br />

Group will help pay towards<br />

both the Associate <strong>Ambulance</strong><br />

Practitioner and paramedic<br />

apprenticeship courses. Those<br />

enrolled onto the programmes<br />

will have the opportunity to learn<br />

new skills on the job, whilst<br />

working alongside qualified<br />

experienced clinicians, with the<br />

support from practice educators.<br />

Craig Neill, Global Head of<br />

Talent Acquisition at NatWest<br />

Group, said:<br />

“At NatWest Group, we know<br />

how rewarding a thriving<br />

apprenticeship programme<br />

can be for both an organisation<br />

and those who participate.<br />

Apprenticeship programmes<br />

help people to access new<br />

careers they may have never<br />

considered whilst building skills<br />

for the future, helping families,<br />

communities and businesses.<br />

“I am delighted that this funding<br />

will be redirected to the London<br />

<strong>Ambulance</strong> Service and will<br />

allow young people to develop<br />

the new skills and capabilities<br />

they need to succeed in their<br />

career.”<br />

For more information on<br />

the different apprenticeship<br />

opportunities visit the London<br />

<strong>Ambulance</strong> Service website:<br />

www.londonambulance.nhs.<br />

uk/working-for-us/careeropportunities/apprenticeshipopportunities/<br />

SCAS<br />

Military volunteers<br />

at SCAS receive<br />

prestigious Queen’s<br />

Award<br />

A group of military volunteers<br />

at South Central <strong>Ambulance</strong><br />

Service (SCAS) have been<br />

awarded one of the Queen’s<br />

most prestigious honours in<br />

recognition of their lifesaving<br />

work in local communities.<br />

MOD Corsham, a Ministry of<br />

Defence base located in Wiltshire,<br />

provides personnel who make up<br />

one of the military co-responder<br />

schemes at SCAS which sees<br />

individuals trained to attend<br />

medical emergencies.<br />

The scheme is one of 241<br />

charities, social enterprises and<br />

voluntary groups across the <strong>UK</strong><br />

to receive The Queen’s Award for<br />

Voluntary Service this year.<br />

The award was created in 2002<br />

to celebrate the anniversary of the<br />

Queen’s coronation and is the<br />

highest given to local volunteer<br />

groups across the <strong>UK</strong>, with winners<br />

announced during the annual It<br />

recognises outstanding community<br />

work and is equivalent to an MBE.<br />

Volunteer co-responders, who<br />

are made up of members of<br />

the Armed Forces and other<br />

emergency services, attend<br />

a variety of emergencies and<br />

provide first aid in the crucial<br />

minutes before the arrival of<br />

paramedics.<br />

The MOD Corsham Military Co-<br />

Responder Scheme, although<br />

based outside of the SCAS patch<br />

in Wiltshire, can be deployed<br />

across the SCAS counties of<br />

Berkshire, Buckinghamshire,<br />

Hampshire and Oxfordshire.<br />

These volunteers also spend time<br />

raising funds for South Central<br />

<strong>Ambulance</strong> Charity to provide<br />

vehicles and equipment for use in<br />

their local communities as part of<br />

their responder schemes.<br />

“As volunteer co-responders,<br />

our mission is to make that big<br />

difference with patients who<br />

require a time-critical, pre-hospital<br />

response,” said Louis Edwards,<br />

a member of the MOD Corsham<br />

Military Co-Responder Scheme<br />

at SCAS.<br />

“At a time when every minute<br />

counts, we contribute to getting<br />

the most positive outcome<br />

possible to their situation.”<br />

Nicola Dunbar, Head of Community<br />

Engagement and Training at<br />

SCAS, said: “We are extremely<br />

grateful to our colleagues in other<br />

emergency services and the military<br />

who generously give their time to<br />

train and work as volunteer coresponders<br />

for us.<br />

“Our military co-responders in<br />

particular spend significant time<br />

not only assisting with medical<br />

emergencies in their local<br />

communities but also voluntarily<br />

raising funds to provide vehicles<br />

and equipment.<br />

“This award rightly recognises<br />

their outstanding commitment,<br />

dedication and achievements and<br />

is thoroughly deserved given the<br />

role these individuals play in caring<br />

for patients and saving lives.”<br />

Vanessa Casey, Chief Executive of<br />

South Central <strong>Ambulance</strong> Charity,<br />

added: “We have more than<br />

1,200 community first responders,<br />

medical students, military,<br />

police and fire co-responders<br />

trained to attend life-threatening<br />

emergencies and they all deserve<br />

the highest praise.<br />

“This recognition for our military<br />

co-responders during Volunteers’<br />

Week is absolutely fantastic and<br />

the perfect way to celebrate<br />

the role they play in delivering<br />

excellent patient care as well as<br />

raising vital funds for our charity –<br />

thank you.”<br />

Representatives of the MOD<br />

Corsham Military Co-Responder<br />

Scheme will receive the award<br />

crystal and certificate from Mr<br />

James Puxley, Lord-Lieutenant of<br />

Berkshire, later this summer.<br />

In addition, two volunteers from<br />

MOD Corsham will attend a<br />

garden party at Buckingham<br />

Palace in May 2022 along with<br />

other recipients.<br />

MOD Corsham Military Co-Responder Scheme volunteers<br />

AMBULANCE <strong>UK</strong> - AUGUST<br />

For the latest <strong>Ambulance</strong> Service News visit: www.ambulancenewsdesk.com<br />



LAS News<br />

London <strong>Ambulance</strong> Service<br />

appoints new Chief Executive<br />

The Chair of the London <strong>Ambulance</strong><br />

Service (LAS), Heather Lawrence OBE,<br />

has announced the appointment of Daniel<br />

Elkeles as the Trust’s new Chief Executive.<br />

Daniel, who will join LAS on secondment on<br />

16 <strong>August</strong> <strong>2021</strong>, has significant experience<br />

in the NHS and healthcare, and is currently<br />

Chief Executive of Epsom and St Helier<br />

Hospitals NHS Trust, where he has served<br />

for nearly seven years. Prior to this, he was<br />

Accountable Officer for five of the clinical<br />

commissioning groups in North West<br />

London.<br />

During his time at Epsom and St Helier<br />

hospitals, Daniel has led on plans, and<br />

secured funding, to build a brand new £500<br />

million Specialist Emergency Care Hospital<br />

in Sutton. He has also overseen a significant<br />

improvement in patient care, quality,<br />

finance and leadership, culminating in the<br />

organisation being rated as ‘Good’ by the<br />

Care Quality Commission.<br />

Daniel has also led on many initiatives to<br />

improve culture and morale, resulting in<br />

Epsom and St Helier having strong scores in<br />

the staff survey in measures about equality,<br />

diversity and inclusion, as well as staff health<br />

and wellbeing.<br />

Heather Lawrence OBE, Trust Chair, said:<br />

“I am delighted to announce Daniel’s<br />

appointment as Chief Executive of the<br />

London <strong>Ambulance</strong> Service. Daniel has<br />

significant experience of working in and<br />

developing large NHS organisations.<br />

“Daniel’s commitment to supporting and<br />

improving the welfare and wellbeing of staff<br />

and volunteers is well known, including<br />

developing a culture where people feel valued<br />

and respected.<br />

“Daniel’s experience of securing major<br />

investment to modernise organisations will be<br />

key as we develop and deliver plans to invest<br />

in new buildings, vehicles, equipment and<br />

technology across our service.”<br />

Daniel Elkeles said: “I am absolutely delighted<br />

to have been appointed as the new Chief<br />

Executive for the London <strong>Ambulance</strong> Service.<br />

As the world’s busiest ambulance service,<br />

LAS plays a vital role in providing care for<br />

London’s population of nearly nine million<br />

people.<br />

“I look forward to joining the team and to<br />

helping to shape its future strategy, including<br />

ensuring staff and volunteers receive the best<br />

possible support after what has been the most<br />

challenging year in the NHS’s history.<br />

“The LAS team are held in the highest regard<br />

across London and further afield and I look<br />

forward to doing all I can to support them to<br />

deliver the best possible care and to improve<br />

their own working lives.”<br />

Sir David Sloman, Regional Director for the<br />

NHS in London, said:<br />

“On behalf of the NHS in London, I would like<br />

to personally congratulate Daniel Elkeles on<br />

his appointment, on secondment, as chief<br />

executive at London <strong>Ambulance</strong> Service NHS<br />

Trust. Daniel is an experienced leader who<br />

has been pivotal in securing support for a new<br />

specialist emergency care hospital in Sutton<br />

which will ensure that local people can access<br />

the care they need. I look forward to working<br />

with and supporting Daniel in his new role.”<br />

David Ruiz-Celada will join the Trust as<br />

Executive Director of Planning and Business<br />

Development later this year in September.<br />

The role comes with an extensive portfolio<br />

including system forecasting and planning<br />

to ensure the Trust’s Operations Directorate<br />

has the right level of resources to deliver<br />

timely patient care as well as the delivery of<br />

Information Management, logistics and Fleet.<br />

Originally from Barcelona and an aeronautical<br />

engineer by training, David now lives in Kent<br />

and will join SECAmb after a decade of<br />

working in the aviation industry. With a focus<br />

on operations planning and management,<br />

logistics and improvement, he has worked<br />

across airlines and air handing operators in<br />

Spain and most recently at London City Airport<br />

since 2014 where he is currently Director of<br />

Operations Strategy and Planning.<br />

His current role has seen him lead a number<br />

of key areas including developing forecasting<br />

and modelling capability within the airport and<br />

delivering a number of improvement initiatives<br />

using technology and process changes to<br />

increase capacity.<br />

SECAmb Chief Executive Officer Philip Astle<br />

said: “I am really pleased to have appointed<br />

David to this important role and I am confident<br />

his character, personality and experience<br />

will prove hugely beneficial to SECAmb. I<br />

would like to formally welcome him ahead of<br />

his arrival in September and look forward to<br />

working closely with him in future.”<br />

David said: “I am delighted to be joining the<br />

SECAmb team and look forward to meeting all<br />

of the colleagues who day-in, day-out make a<br />

difference to our communities. I trust that my<br />

slightly different background will bring in a new<br />

perspective that will help make SECAmb even<br />

better in the years to come.”<br />

AMBULANCE <strong>UK</strong> - AUGUST<br />

Daniel replaces Garrett Emmerson who is<br />

leaving the Trust at the end of <strong>August</strong><br />

SECAmb News<br />

SECAmb appoints new<br />

Executive Director<br />

South East Coast <strong>Ambulance</strong> Service NHS<br />

Foundation Trust (SECAmb) is pleased<br />

to announce the appointment of a new<br />

Executive Director.<br />

128<br />

For more news visit: www.ambulanceukonline.com


YAS News<br />

New Non-Executive Director<br />

Appointments<br />

NHS Improvement has confirmed the<br />

appointment of a new Non-Executive<br />

Director (NED) at Yorkshire <strong>Ambulance</strong><br />

Service NHS Trust. In addition, the Trust<br />

has successfully recruited to an Associate<br />

Non-Executive Director (Development) post.<br />

Deputy Head of Internal Audit and Counter<br />

Fraud Specialist for the Department of Health<br />

and Social Care; Head of Internal Audit for the<br />

Health Research Authority and Head of Internal<br />

Audit for the NHS Counter Fraud Authority. He<br />

has extensive audit/business knowledge and<br />

experience with over 20 years advising central<br />

government departments in governance,<br />

assurance, risk management and counter fraud<br />

environments and 10 years working in publicfacing<br />

frontline roles in the civil service.<br />

‘Good’ overall’ Care Quality Commission rating<br />

from 2018.<br />

He led the Service through multiple major<br />

incident responses, including the Grenfell<br />

Tower fire tragedy, the two London Bridge<br />

terror attacks and, most recently, the<br />

organisation’s response to the COVID-19<br />

pandemic.<br />

In addition he has overseen the development<br />

Zafir Ali has joined the Trust as an Associate<br />

Non-Executive Director (Development) for a twoyear<br />

period up to 4 June 2023. He has declared<br />

no political activity in the last five years.<br />

of an ambitious strategy to modernise urgent<br />

and emergency care in London, treating<br />

more patients closer to home, reducing the<br />

numbers of patients needing to go to A&E<br />

and developing LAS’s role in providing and<br />

coordinating 999 and 111 healthcare services<br />

across London.<br />

Heather Lawrence OBE, Chair of the Board<br />

said:<br />

“Garrett has worked with the Trust Board<br />

and me to develop the ambulance service<br />

Amanda Moat has been appointed as Non-<br />

Executive Director. She is an experienced senior<br />

manager in risk, compliance and quality, with<br />

particular expertise in the financial services and<br />

legal sectors. She has advised on strategic<br />

matters including resourcing, diversification,<br />

product innovation, mergers and acquisitions,<br />

and change management. Amanda currently<br />

holds a number of non-executive directorships,<br />

including The Mid Yorkshire Hospitals NHS<br />

Trust where she is the NED Safeguarding Lead,<br />

Bolton@Home and Arcon Housing Group. She<br />

is also a Director at Candam Ltd, a Taekwondo<br />

school, and is a volunteer at Highfield School<br />

in Wakefield, a secondary school for pupils<br />

with complex needs, and at the Change<br />

Management Institute.<br />

Yorkshire <strong>Ambulance</strong> Service Chairman Kath<br />

Lavery commented: “We are delighted to<br />

welcome Amanda and Zafir to the Trust and<br />

I know their abundance of knowledge and<br />

experience will broaden the skills in our Board<br />

and benefit the organisation, our staff and<br />

patients across Yorkshire.”<br />

Non-executive appointments to NHS Trusts<br />

made by the NHS Improvement are subject to<br />

the Governance Code for Public Appointments.<br />

in London, managing it through some of the<br />

most difficult and trying times in its history.<br />

“The last year has been very difficult and I<br />

support Garrett’s decision and thank him for<br />

his contribution to the ambulance service.”<br />

Sir David Sloman, NHS Regional Director for<br />

London said:<br />

“Working as part of the NHS in London,<br />

Garrett’s role in leading LAS through the<br />

COVID pandemic was fundamental to the<br />

city’s response to this national emergency.”<br />

Garrett Emmerson said:<br />

“I am incredibly proud to have led the London<br />

Amanda Moat has been appointed for a two-year<br />

period up to 4 June 2023. She has declared no<br />

political activity in the last five years.<br />

As part of the Trust Board’s succession plans<br />

to improve diversity at senior level, a NExT<br />

programme development placement has been<br />

created for someone to learn first-hand about<br />

the challenges and opportunities associated<br />

with being a non-executive director in the NHS.<br />

Zafir Ali has been successfully recruited to<br />

this post in a process aligned to that used by<br />

NHS Improvement to appoint non-executive<br />

directors. Zafir currently holds a number of roles<br />

at the Government’s Internal Audit Agency:<br />

LAS News<br />

London <strong>Ambulance</strong> Service<br />

Chair announces that Chief<br />

Executive is to step down<br />

The Chair of the London <strong>Ambulance</strong><br />

Service, Heather Lawrence OBE, has<br />

announced that Garrett Emmerson is<br />

to step down from his position as Chief<br />

Executive Officer at the end of <strong>August</strong>.<br />

Mr Emmerson joined the organisation in May<br />

2017 and led the Service out of NHS ‘special<br />

measures’, achieving and maintaining a<br />

<strong>Ambulance</strong> Service over the last four years,<br />

however the time is now right for me to step down.<br />

“I’d like to place on record my thanks<br />

and admiration to every one of my 8,000<br />

colleagues. They do an incredible job every<br />

day, being there for Londoners when they need<br />

us most. It has been the greatest honour of my<br />

professional career to have led them.”<br />

Commenting on plans to replace Garrett,<br />

Heather Lawrence OBE added:<br />

“I am pleased to announce that the Board has<br />

appointed a new Chief Executive, Daniel Elkeles,<br />

who will be in place by 16 <strong>August</strong> <strong>2021</strong>.”<br />

AMBULANCE <strong>UK</strong> - AUGUST<br />

Do you have anything you would like to add or include? Please contact us and let us know.<br />



EEAST News<br />

New chief executive takes up<br />

his post at EEAST<br />

Tom Abell has taken up his post as<br />

chief executive of the East of England<br />

<strong>Ambulance</strong> Service NHS Trust (EEAST).<br />

Tom has joined EEAST from Mid and South<br />

Essex NHS Foundation Trust, where he<br />

was deputy chief executive. He takes over<br />

the reins from deputy chief executive and<br />

medical director, Dr Tom Davis, who has led<br />

the service as interim chief executive since<br />

last September.<br />

Tom brings with him extensive NHS<br />

experience having held a variety of<br />

senior roles across the region. This<br />

includes deputy chief executive and<br />

chief transformation officer at Mid Essex<br />

Hospitals, Southend University Hospital and<br />

Basildon and Thurrock University Hospitals.<br />

He has also worked in commissioning and<br />

was director of service improvement at<br />

Cambridgeshire and Peterborough NHS<br />

Foundation Trust.<br />

Tom said: “I am honoured to have joined<br />

EEAST as chief executive and am proud<br />

to be working for the Trust that serves<br />

my family and friends across the East of<br />

England. I am looking forward to working<br />

closely with our people, stakeholders and<br />

partners to further develop and improve the<br />

services we provide.<br />

“I recognise that we have some major<br />

problems that we need to tackle –<br />

particularly how our people treat each<br />

other. We have too many examples of poor<br />

behaviour and it must be brought to an end.<br />

Let me formally underline my commitment<br />

to turn this around.<br />

“We also need to keep working with our<br />

communities and partners to create a<br />

modern ambulance service which is fit<br />

for the 21st century. I look forward to<br />

continuing to build on the good work which<br />

is already underway.<br />

“Although we have many challenges,<br />

including how we respond to the incredible<br />

demand we are seeing for our services,<br />

I truly believe we have the opportunity to<br />

make our own future. By working together<br />

with partners, we can be bolder and<br />

stronger.”<br />

Nicola Scrivings, Chair of EEAST, said:<br />

“I am delighted to welcome Tom to the<br />

Trust. With substantial NHS leadership<br />

experience in acute, mental health and<br />

commissioning, Tom brings a wealth of<br />

expertise to the position of CEO along with<br />

the experience and drive to deliver real<br />

improvements for our patients and staff.”<br />

SECamb News<br />

Executive Director<br />

announces decision to leave<br />

the NHS<br />

South East Coast <strong>Ambulance</strong> Service NHS<br />

Foundation Trust’s (SECAmb) Executive<br />

Director of Nursing and Quality has<br />

accepted a new position outside the Trust.<br />

Bethan Eaton-Haskins, who has also been<br />

SECAmb’s Lead Director for COVID-19,<br />

has decided to take up a new role outside<br />

of the NHS. The Trust is working to finalise<br />

Bethan’s leaving date.<br />

Bethan has made a significant contribution<br />

to SECAmb since joining in 2018,<br />

transforming the Trust’s approach to quality<br />

and playing a key role in helping the Trust<br />

achieve a ‘Good’ rating from the Care<br />

Quality Commission in <strong>August</strong> 2019.<br />

SECAmb Chief Executive, Philip Astle,<br />

said: “Bethan will undoubtedly be a loss<br />

to SECAmb. She has contributed a huge<br />

amount since her arrival and, as our Lead<br />

Director for COVID-19, has been and<br />

remains instrumental to our response to<br />

the pandemic. I am extremely grateful<br />

for the exemplary way she has helped to<br />

lead SECAmb through this unprecedented<br />

challenge.”<br />

AMBULANCE <strong>UK</strong> - AUGUST<br />

Tom Abell<br />

Bethan said: “I have thoroughly enjoyed my<br />

time at SECAmb and this has not been an<br />

easy decision. I have worked with so many<br />

fantastic people but I personally feel that it is<br />

the right time for me to make a change. I will<br />

always be incredibly proud to say I worked<br />

for the ambulance service and I am in awe at<br />

the way everyone has risen to the challenges<br />

of the pandemic.”<br />

SECAmb has begun the process to recruit to<br />

a permanent appointment to replace Bethan.<br />

130<br />

For further recruitment vacancies visit: www.ambulanceukonline.com


Durabook launches<br />

most powerful,<br />

reliable rugged laptop<br />

to support emergency<br />

services crews<br />

Durabook, the global rugged<br />

mobile solutions manufacturer,<br />

has launched its most<br />

powerful rugged laptop yet.<br />

The upgraded Z14I provides<br />

superior performance and<br />

experience with speeds of up<br />

to 1.6x faster than the previous<br />

model.<br />

Technology sits at the core of<br />

successful ambulance team<br />

operations, and powerful rugged<br />

devices are often required<br />

to enhance the benefits this<br />

technology can bring to mobile<br />

and response teams. Durabook’s<br />

Z14I offers a 16-hour battery life<br />

so that ambulance crews can rely<br />

on it to support an entire shift.<br />

It can also withstand the often<br />

challenging environments of<br />

ambulance crew work, including<br />

drops of up to six-foot, vibrations<br />

and spillages, as well as extreme<br />

temperatures.<br />

The device can also support<br />

patient care and drive efficiencies.<br />

Advanced wireless technology and<br />

improved connection robustness<br />

enable ambulance crews to<br />

instantly send critical patient data<br />

back to the hospital, allowing them<br />

to prepare for arrival. Health crews<br />

can also quickly access historical<br />

patient information, which may<br />

help inform treatment and record a<br />

diagnosis.<br />

To see what the Z14I can do to<br />

boost productivity and efficiency<br />

in your organisation, visit www.<br />

durabook.com, or contact us at<br />

marketing@durabook.com<br />

Bluelight <strong>UK</strong> Invests<br />

Northern based Bluelight<br />

<strong>UK</strong> Ltd has been the “go-to”<br />

place for ambulance vehicles<br />

for some 20 years now. Their<br />

depot near Manchester is<br />

within easy reach of the<br />

motorway network and<br />

supplies vehicles to most<br />

private ambulance services<br />

and charities, providing<br />

valuable support to the NHS.<br />

When it comes to ambulance<br />

vehicles, there are very few<br />

with the expertise of Bluelight<br />

<strong>UK</strong> Ltd in their field.<br />

At present there are over 45<br />

frontline ambulance vehicles in<br />

stock. With Euro six Mercedes<br />

Sprinters from as little as £10k<br />

there are some bargains to be<br />

had too. All the vehicles are ex<br />

NHS Trust and have been wellmaintained.<br />

Pre-owned vehicles<br />

(especially ex NHS Trust) can<br />

make a huge difference to both<br />

your capital expenditure and the<br />

environment. Recycling good<br />

quality used vehicles has got to<br />

be better than building new ones<br />

and at a fraction of the cost, there<br />

is a capital saving.<br />

“Used vehicle values are rising<br />

dramatically,” commented<br />

General Manager Matthew<br />

Forster. “We try our best to<br />

purchase the best quality used<br />

vehicles for stock through our<br />

normal channels, but because<br />

of the extended lead-times for<br />

new vehicles, lack of availability<br />

and increased demand, used<br />

ambulance values are higher<br />

than ever. This is no surprise<br />

since supply chains have been<br />

massively affected by Brexit,<br />

Covid19 and the Suez. Unless<br />

older vehicles can be used, there<br />

will be an even bigger shortage<br />

going into the winter pressures<br />

period this year”.<br />

Bluelight <strong>UK</strong> has a great<br />

reputation in the ambulance<br />

industry and can often offer<br />

solutions for short, medium<br />

and long term whether you<br />

normally purchase or lease your<br />

C1 ambulances. Their rental<br />

ambulances can also provide you<br />

with a stop-gap for delayed new<br />

vehicle builds, VOR downtime or<br />

new contracts.<br />

Their relationship with Venari<br />

Group also allows them to tap in<br />

to the resource of O&H Vehicle<br />

Technology, the <strong>UK</strong>’s largest<br />

ambulance vehicle converter for<br />

new vehicle supply. So if you need<br />

a new PTS, HDU or secure vehicle<br />

the team at Bluelight <strong>UK</strong> can help.<br />

Managing Director, Simon Forster<br />

added, “We have a fantastic and<br />

loyal customer base. We want to<br />

keep them and the only way we<br />

can do this is by working together.<br />

If customers need new ambulance<br />

vehicles or need to move vehicles<br />

on, we are best placed to<br />

effectively manage this process.”<br />

Bluelight <strong>UK</strong> will be opening<br />

new premises soon, which will<br />

assist them to engage in different<br />

markets. This new facility is<br />

within 2 minutes of the M6 and<br />

will provide another string to their<br />

already powerful bow.<br />

If you are interested in new or<br />

used ambulance or PTS vehicles,<br />

you can contact Bluelight <strong>UK</strong> Ltd<br />

on 01942 888800 or<br />

sales@bluelightuk.co.uk.<br />

Alternatively you can find them<br />

on www.bluelightuk.co.uk or<br />

meet Simon at Stand E51 at the<br />

Emergency Services Show <strong>2021</strong>,<br />

NEC Birmingham.<br />

“The new advanced Z14I laptop<br />

goes above and beyond the<br />

standard requirements to elevate<br />

the user experience and create<br />

critical efficiencies for emergency<br />

services teams,” said Fred Kao,<br />

CEO at Twinhead International<br />

Corporation, the organisation that<br />

owns Durabook.<br />

AMBULANCE <strong>UK</strong> - AUGUST<br />

For the latest <strong>Ambulance</strong> Service News visit: www.ambulancenewsdesk.com<br />



AMBULANCE <strong>UK</strong> - AUGUST<br />

NEC Software<br />

Solutions launches<br />

revolutionary control<br />

room dispatch<br />

technology<br />

NEC Software Solutions has<br />

launched software designed to<br />

revolutionise the dispatch of<br />

emergency services teams.<br />

NEC Software Solutions<br />

is the new name for APD<br />

Communications, the leading<br />

supplier of software to emergency<br />

services, control rooms and other<br />

public safety sectors.<br />

APD was acquired by NEC<br />

Corporation, one of the world’s<br />

most advanced and innovative<br />

technology businesses, in 2019.<br />

Now, adoption of the renowned<br />

NEC brand signals the beginning<br />

of an exciting new era for the<br />

business.<br />

NEC Corporation is a global<br />

leader in advanced IT and<br />

network technologies that benefit<br />

businesses, public organisations<br />

and people across the world.<br />

The rebranding of APD enhances<br />

NEC’s presence in the <strong>UK</strong>, where<br />

it already has its European head<br />

office.<br />

NEC Software Solutions has<br />

marked the rebrand by launching<br />

ground-breaking control room<br />

software that will help emergency<br />

services organisations save lives<br />

and keep communities safe.<br />

The cutting-edge Computer<br />

Aided Dispatch (CAD) product,<br />

named Dispatch, takes<br />

control rooms to a new level<br />

of operational efficiency and<br />

performance. When every second<br />

counts, Dispatch gives operators<br />

the tools to manage incidents<br />

better than ever before.<br />

The cloud-based software has<br />

been developed with input from<br />

control room operators who are<br />

best placed to understand what is<br />

required to respond as effectively<br />

and rapidly as possible to<br />

emergency incidents and protect<br />

the public.<br />

It enables dispatchers and call<br />

handlers to prioritise and record<br />

incident calls, identify the status<br />

and location of resources, and<br />

dispatch them effectively to<br />

incidents.<br />

NEC Software Solutions Director<br />

of Control Room, Rhiannon<br />

Beeson, said: “With our new<br />

name we have become even<br />

closer to our parent company,<br />

which has a long and proud<br />

history of taking pioneering<br />

technologies from concept to<br />

reality.<br />

“We will benefit from the NEC<br />

global brand and access to NEC’s<br />

financial firepower and investment<br />

in world-class technological<br />

innovations.<br />

“That means we are able to<br />

accelerate our development and<br />

deployment of game-changing<br />

technologies, such as Dispatch,<br />

that enable our customers in the<br />

emergency services and critical<br />

control sectors to serve and<br />

protect the public and, ultimately,<br />

save lives.”<br />

Dispatch enables two-way<br />

information sharing between<br />

frontline responders and control<br />

room operators, can be accessed<br />

from any location, and is<br />

integrated with the Police National<br />

Computer, which stores criminal<br />

records information across the<br />

<strong>UK</strong>.<br />

The software also identifies<br />

duplicate incidents and enables<br />

the easy sharing of information<br />

with colleagues within the control<br />

room as well as other agencies.<br />

Dispatch is the latest of NEC’s<br />

cloud-based applications on its<br />

Public Safety OS platform, so it<br />

seamlessly integrates with Maps<br />

and Stream to provide a truly<br />

unique control room solution.<br />

Maps enables blue light teams<br />

to reach locations rapidly with<br />

pinpoint accuracy, while Stream<br />

provides unparalleled visibility<br />

from emergency incidents by<br />

streaming video from 999 callers.<br />

Dispatch is also integrated<br />

with other complementary NEC<br />

Software Solutions’ software,<br />

including its renowned Integrated<br />

Communications Control System<br />

(ICCS) Cortex, and CRM, Aspire,<br />

as well as Connect, a records<br />

management system, which<br />

supports police to act rapidly and<br />

effectively by providing instant<br />

access to accurate, logical and<br />

consistent information. This helps<br />

to assess threat, harm and risk in<br />

real time, reducing manual work<br />

and quickly directing resources to<br />

where they are needed most.<br />

Rhiannon Beeson added: “Our<br />

new Dispatch software has been<br />

built with control room employees’<br />

feedback throughout the<br />

development process to ensure<br />

it is the very best it can be at an<br />

operational level, meeting the<br />

needs of the emergency services<br />

now and into the future.<br />

“This is a truly next-generation<br />

solution which will revolutionise<br />

how control room teams dispatch<br />

resources to incidents. It pulls<br />

data from multiple sources in real<br />

time and presents them on one<br />

screen, integrating seamlessly<br />

with other systems to provide<br />

a full end-to-end control room<br />

solution and deliver enhanced<br />

operational efficiency.<br />

“All of this means control room<br />

teams are better informed and<br />

equipped than ever before to<br />

protect people and communities.”<br />

Dispatch is also compatible with<br />

TETRA and LTE networks, which<br />

132<br />

For more news visit: www.ambulanceukonline.com


gives control rooms confidence<br />

that it will integrate to Emergency<br />

Services Network (ESN), a new,<br />

state-of-the-art communications<br />

network for the <strong>UK</strong>’s emergency<br />

services, meaning organisations<br />

that adopt it are perfectly<br />

placed for the transition to this<br />

revolutionary platform.<br />

The technology’s many other<br />

features and benefits include:<br />

• The ability to manage the<br />

full lifecycle of an incident,<br />

from creation to dispatch and<br />

reporting.<br />

• Control room colleagues can<br />

be tagged in an incident log<br />

to enlist their support or input,<br />

without the operator losing<br />

concentration on the call.<br />

• Operators can see who is on<br />

shift and available to respond,<br />

as well as the skillsets and<br />

assets they can deploy.<br />

• A diary appointment function,<br />

enabling control rooms to<br />

book officers’ time for nonemergency<br />

callouts.<br />

Dispatch has been launched<br />

to <strong>UK</strong> police forces initially,<br />

with further functionality to<br />

be developed to meet the<br />

requirements of fire and rescue,<br />

ambulance and coastguard<br />

control rooms, and future plans<br />

for the technology to be rolled out<br />

internationally.<br />

For more information about NEC<br />

Software Solutions visit<br />

www.necsws.com<br />

To find out more about Dispatch<br />

go to www.necsws.com/cad<br />

VCS reveals new<br />

MAN-based ULFA<br />

low floor platformbased<br />

concept for<br />

ambulance, police<br />

and fire services<br />

The <strong>UK</strong>’s market-leading<br />

emergency service vehicle<br />

specialist, VCS, has revealed<br />

a range of ground-breaking<br />

concepts based on a new<br />

Ultra Low Floor Architecture<br />

(ULFA) platform developed<br />

by sister company, Promech<br />

Technologies. The all new<br />

ULFA platform’s construction<br />

offers a combination of<br />

strength, versatility and<br />

accessibility never seen<br />

in the emergency services<br />

sector. enabling VCS to<br />

produce a new generation<br />

of front-line ambulance and<br />

police vehicles.<br />

VCS’s use of the MAN TGE-based<br />

ULFA platform opens a new world<br />

of opportunity for it to produce a<br />

next generation of vehicles, with<br />

gross vehicle weights including<br />

3.5, 4.0, 4.25, 4.5 and 5.0 tonnes.<br />

This gives VCS the ability to bring<br />

about a new generation of box<br />

body emergency service vehicles,<br />

including front-line ambulances<br />

and police support units, as well as<br />

fire, search, and rescue vehicles.<br />

By using the ULFA platform, VCS<br />

has already been able to introduce<br />

Europe’s first 5.0T front wheel<br />

drive, single rear wheel modular<br />

ambulance, which is designed<br />

specifically for St John <strong>Ambulance</strong><br />

as a bariatric ambulance.<br />

The new ULFA embraces<br />

technology to ensure future VCS<br />

vehicles continue to offer the<br />

lightweight, robust construction<br />

for which it is renowned, while<br />

delivering even greater levels<br />

of versatility. Its low floor gives<br />

VCS the ability to develop a<br />

wider range of configurations of<br />

emergency service vehicles, as it<br />

can increase interior space of the<br />

box body without compromising<br />

the overall height of the vehicle<br />

and delivering a lower centre of<br />

gravity overall.<br />

The durable construction of the<br />

ULFA platform, combined with the<br />

load-lugging ability of the MAN<br />

TGE means that VCS vehicles<br />

using this architecture will be<br />

able to carry exceptionally heavy<br />

loads. This opens up possibilities<br />

for VCS in specialist care<br />

ambulances and a wider range of<br />

armoured policing vehicles.<br />

Mark Kerrigan, Managing Director<br />

of VCS, said: “Our new ULFA low<br />

floor platform opens up a world<br />

of possibilities to both ambulance<br />

and police services, offering<br />

a solution that offers greater<br />

versatility while retaining our core<br />

values of lightweight and quality<br />

engineering. The ULFA has a<br />

great deal of potential, and we<br />

look forward to unlocking this with<br />

several new low floor vehicles in<br />

the near future.”<br />

Designed, developed and<br />

produced at VCS’s facilities in<br />

Bolton, Greater Manchester, and<br />

Bradford, West Yorkshire, the first<br />

vehicle to use the new ULFA low<br />

floor platform will be unveiled later<br />

this year, in partnership with a<br />

major ambulance service.<br />

Promech Technologies, which<br />

sits within Woodall Nicholson’s<br />

Technology Division, draws<br />

upon its expertise in driveline<br />

engineering, innovative low-floor<br />

chassis design and eMobility<br />

solutions.<br />

Naoki Yoshida, Senior Vice<br />

President at NEC Corporation,<br />

said: “We regard NEC Software<br />

Solutions as an important part<br />

of our global business. We are<br />

proud of the company’s success<br />

and excited for the future as we<br />

continue to work with the team to<br />

drive innovation across the sector<br />

under the new company name.”<br />

NEC Software Solutions<br />

technology is used by every<br />

<strong>UK</strong> police force, as well as<br />

other emergency services<br />

organisations.<br />

AMBULANCE <strong>UK</strong> - AUGUST<br />

Do you have anything you would like to add or include? Please contact us and let us know.<br />





a higher level of care. This<br />

enables more of our patients<br />

to be treated closer to<br />

home; resulting in the lowest<br />

conveyance rate across the<br />

ambulance sector.<br />

The South West is an attractive and beautiful part of<br />

the country and a great place to live and work. It has<br />

one major city Truro – though the more picturesque<br />

St. Austell has a larger population – and easy access<br />

to the bustling metropolis of Plymouth. That said, it is<br />

worth noting that as a county Cornwall has the smallest<br />

economy in the <strong>UK</strong>. Devon offers beauty in abundance<br />

and no one can deny Dorset is truly somewhere special.<br />

With miles and miles of sandy beaches some of the best<br />

weather in the uk and the longest life expectancy in Britain<br />

Cornwall, Devon and Dorset makes for a happy home.<br />

South Western <strong>Ambulance</strong> Service NHS Foundation Trust<br />

provides accident and emergency services throughout the<br />

South West region. The areas we cover include Bath and North<br />

East Somerset, Bristol, Cornwall and the Isles of Scilly, Devon,<br />

Dorset, Gloucestershire and South Gloucestershire, Somerset,<br />

Swindon and Wiltshire.<br />

Our commitment to<br />

supporting our staff is<br />

evidenced by our dedicated<br />

staying well service and in<br />

our commitment to a clinical<br />

career framework, which<br />

supports the development<br />

of Paramedics into specialist<br />

and/or managerial roles. The<br />

success and internal career<br />

progression of many of our<br />

existing staff is testament<br />

to the importance we place<br />

on growing, developing and<br />

supporting our workforce.<br />

We are the largest ambulance service in the <strong>UK</strong>, covering<br />

one-fifth of the country, including some of its most beautiful<br />

and life enriching locations. Whether you crave a coastal<br />

location, the best of the British countryside or the historic cities<br />

of Bath, Exeter, Bristol and Cheltenham to name but a few, the<br />

South West provides the best of everything.<br />

AMBULANCE <strong>UK</strong> - AUGUST<br />

Join us and you will find an ambulance service that<br />

understands; the better we look after you, the better equipped<br />

you’ll be to look after our patients. We listen and work with our<br />

staff to ensure a progressive, clinically advanced service which<br />

takes account of feedback, organisational learning, providing<br />

staff with the equipment and support necessary to help them<br />

fulfill their demanding roles.<br />

Our diverse geography, including some remote rural<br />

communities, has driven our ambition to equip all our staff<br />

with the training, support and skills they need to deliver<br />

Picture courtesy of Poole Tourism<br />

134<br />

For further recruitment vacancies visit: www.ambulanceukonline.com


Clinical Hub Triage Nurse / Paramedic<br />

Job Reference: 202-A-21-14958<br />

Employer: South Western <strong>Ambulance</strong> Service NHS Foundation Trust<br />

Location: Bristol or Exeter<br />

Salary: £30,401 - £37,267 pa + Unsocial Hours Payment *<br />

Job Type: Permanent<br />

Working pattern: Full time<br />

Pay Scheme: Agenda for change<br />

Pay Band: 6<br />

Staff Group: Additional Clinical Services<br />

Closing Date:<br />

This job advert will close as soon as sufficient applications have been<br />

received. Please apply for this job as soon as you can, if interested.<br />

Contact Name: HR Services Team<br />

Email Address: hrservices@swast.nhs.uk<br />

We are currently looking to appoint Nurses and Paramedics to<br />

expand the clinical teams based in our Bristol and Exeter Clinical<br />

Hubs (999 control rooms).<br />

Our Clinicians provide primary clinical triage to patients, making<br />

interventions across the whole spectrum of health and social care<br />

to direct callers to the most appropriate care. They also provide<br />

advice and assistance to Clinical Hub staff and managers as<br />

required, whilst ensuring the safe and effective delivery of our<br />

emergency and urgent care service.<br />

Applicants must be a registered Paramedic or Nurse with a broad<br />

general experience as a qualified professional. You must have a<br />

wider knowledge of healthcare pathways, and have experience in<br />

triaging patients.<br />

This can be either a full or part time position but not bank at this<br />

time.<br />

By joining us in return we offer competitive professional<br />

development packages including academic enhancement along<br />

with flexible working opportunities within a supportive working<br />

environment which challenges and rewards in equal measure.<br />

At South Western <strong>Ambulance</strong> Service NHS Foundation Trust (SWASFT)<br />

every team member matters, we have a culture where everyone is<br />

valued for being themselves. Our aim is to work together to promote<br />

the most inclusive environment possible, which attracts people from<br />

the widest possible range of backgrounds and experiences to enrich<br />

the work that we do together, for the benefit of all of our employees<br />

and patients and communities we serve. We offer flexible working<br />

opportunities, inclusive policies and a range of feedback mechanisms<br />

to support individual needs and to enable a positive, welcoming<br />

environment in which our people and their careers can thrive.<br />

As the first <strong>Ambulance</strong> Trust in the Country to be registered as a<br />

NHS Foundation Trust (FT) SWAST offers consistent high-quality,<br />

locally responsive and trusted care to the residents and the transient<br />

population of Cornwall and the Isles of Scilly, Devon, Dorset,<br />

Somerset, Bristol, Wiltshire and Gloucestershire.<br />

If you are shortlisted for this post, we will send you a direct email to the<br />

address entered on your application form. Please ensure you check<br />

you Junk items. We will also send messages through your NHS Jobs<br />

account, to keep you updated on your application process. To access<br />

emails from us via NHS Jobs, please log into your account, and go to<br />

‘My Applications’.<br />

South Western <strong>Ambulance</strong> Service NHS Foundation Trust reserve<br />

the right to close this vacancy early, should we receive sufficient<br />

applications.<br />

Disclosure and Barring Service (DBS) Check<br />

This post is subject to the Rehabilitation of Offenders Act 1974<br />

(Exceptions) Order (as amended) and as such it will be necessary for<br />

a submission for Disclosure to be made to the Disclosure and Barring<br />

Service (DBS) to check for any previous criminal convictions.<br />

<strong>UK</strong> Registration<br />

Applicants must have current <strong>UK</strong> professional registration. For further<br />

information please see https://www.jobs.nhs.uk/advice/overseas_cand.html<br />

If you would like to find out more information regarding the role<br />

you can contact clinicalteamleadersnorth@swast.nhs.uk for<br />

Bristol or clinicalteamleaderssouth@swast.nhs.uk for Exeter for<br />

an informal conversation.<br />

Applicants are welcomed and would be encouraged to arrange<br />

a visit to our Clinical Hubs and can do so by contacting the<br />

above.<br />

(*) Paid under Section 2 of NHS Terms and Conditions. Please see A4C<br />

Handbook at https://www.nhsemployers.org/publications/tchandbook<br />

AMBULANCE <strong>UK</strong> - AUGUST<br />

For the latest <strong>Ambulance</strong> Service News visit: www.ambulancenewsdesk.com<br />



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