Eden Valley Hospice and Jigsaw Autumn 2021 Newsletter

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Challenge yourself during our

30th Anniversary


For over 30 years the support of the local community has helped to build the hospice, purchase

specialist equipment and provide vital care to local people with life-limiting illnesses. From making a

donation to challenging yourself at an event, every pound raised will help local people today, tomorrow

and for years to come. After the challenges of 2020, the hospice is delighted to announce a wide range

of new opportunities for you to make a difference and support the hospice. Throughout the year we will

be monitoring government guidance and may have to make changes to some of our events.

December 2021 - Schools’ Reindeer Run

December 2021 - Light Up A Life

May 2022 - Bikes, Boots & Boats outdoor challenge in the Lake District

October 2022 - Trek Nepal and Community Project

news Autumn 2021

Eden Valley Hospice

Jigsaw, Cumbria’s Children’s Hospice

Eden Valley Hospice & Jigsaw Shops





Registered Charity Number 1008796



PLUS many more events will be announced over the coming weeks and months. Keep checking the Eden

Valley Hospice and Jigsaw social media pages and websites for more information.

Go to www.edenvalleyhospice.org/support-us/events

If you have been inspired to host your own fundraising event in aid of Eden Valley Hospice and Jigsaw

and would like any support, advice or guidance please contact the Fundraising Team on 01228 810801

or email fundraising@ edenvalleyhospice.org

Now more than ever, your donations will make a difference.

Celebrate the hospice’s 30th Anniversary by making a donation and provide a caring hand for people to

hold when they need it the most. Every pound donated will make a big difference to local people with

life limiting illnesses. Every donation received will help our patients and their families to receive vital and

specialist care and support. This newsletter celebrates the personalised care we provide to every family

at the hospice, and this is made possible thanks to your donations.

My donation is £....................................................................................... (Cheques should be made payable to Eden Valley Hospice and Jigsaw)





Post Code:...........................................................................................................................................................................................................................................


30 years

of Eden Valley



If you wish to donate by credit or debit card please call 01228 817613. You can also make your donation online at

www.edenvalleyhospice.org or www.jigsawhospice.org

If you are a UK Taxpayer we are able to recover the tax paid on your donations at no extra cost to you boosting your donation by 25p

in every £1 you donate. In order to Gift Aid your donation you must tick one of the boxes below.


I want to Gift Aid my donation and any donations I make in the future or have made in the last 4 years.

I want to Gift Aid this donation only.

I am a UK taxpayer and understand that if I pay less Income Tax and/or Capital gains in the current tax year than the amount of Gift Aid

claimed on all donations it is my responsibility to pay the difference.

Once completed, please return to:

FREEPOST TRLY-KCCK-SZKX, Eden Valley Hospice, Durdar Road, CARLISLE, CA2 4SD.

Inside this issue:

“I applied to be a volunteer

at Jigsaw, came, absolutely

fell in love with the place and

never left.”

Page 4

“It has been a real

challenge and the

thing that saved us

was legacies.”

Page 6

“In palliative care there aren’t lots

of fancy pieces of equipment.

The most important piece of

equipment is ourselves.”

Page 9


Your great commitment

through a wide range

of events has enabled

the hospice to survive

and prosper.



Welcome to the autumn 2021 newsletter from Eden Valley

Hospice and Jigsaw Children’s Hospice, which celebrates

our 30th Anniversary.

This edition provides us with an opportunity to look back

over the past 30 years and see the great contribution

the hospice has made to our patients, their families, and

the wider community. It also enables us to celebrate the

fantastic work of our staff, volunteers, and your amazing

support, all of which has enabled the hospice to offer such vital care for our patients.

Over those 30 years, there have been many memorable events, including a royal visit by the Duchess

of Wessex who came to see us in June 2015. There have also been so many visitors and entertainers

who have brought such fun and happiness to our patients, from donkeys to Caribbean dancers; ukulele

bands to opera singers; Disney princesses to circus performers; magicians to llamas… and I have just seen

Superman and the Incredible Hulk walking hand in hand past my window!

There have been so many great celebrations and we have enjoyed many joyous parties including the

most beautiful weddings. Thank you to everyone who helped make these events possible

We have welcomed a menagerie of pets that often visit and even stay with their owners while in our care.

These include big dogs and little dogs, good cats and naughty cats, well-behaved goldfish and even the

occasional inquisitive lizard. Our special therapy dog, Junior the golden cocker spaniel, is a superstar

who brings great joy to all our children in Jigsaw.

Your generosity has been and continues to be so amazing. We rely on 80 per cent of our funding to

come from charitable donations. Your great commitment through a wide range of events has enabled the

hospice to survive and prosper. Legacies are an important part of financial sustainability and I know that

without them we would, particularly over the Covid-19 pandemic, have struggled financially.

I would also like to thank our truly wonderful volunteers, without whom we could not function – a HUGE

thank you to all. In addition, our great patrons and supporters who have been with us every step of the


The hospice provides such an important service every single day. This newsletter gives examples that

show the difference the hospice makes to the patients and families we serve. This can only be done

through your kindness and generosity. Please accept my heartfelt thanks for all your support and your

commitment to Eden Valley Hospice and Jigsaw Children’s Hospice.

Here’s to the next 30 years…and beyond!

With my very best wishes


Professor Patricia Livsey

Chief Executive

2021 is a very special year for Eden Valley Hospice as we

celebrate our 30th anniversary. The continuing concerns

over Covid may be preventing us from organising an

event to mark this occasion, but it will not stop us from

celebrating this achievement and your support.

Most importantly, we have launched our appeal to

encourage people to include a gift to the hospice in their

will, after thinking of their family and friends.

The appeal aims to encourage 300 people to make a

pledge or tell us of an existing gift in your Will, as part of

our birthday celebrations. To celebrate how important

the hospice is to the community, an advert featuring

around 30 staff, volunteers and families will air on ITV

Border on demand in October.

We had great support from local families and the

community who responded to our appeal for volunteers

to take part in the filming.

Everyone from the Gillford Gilles football team to our

volunteer gardeners, children and parents whose lives

have been touched by the hospice and, of course, our

dedicated staff team appear in the advert.


We have also been fortunate to team up with The

Cumberland News which is supporting the appeal.

The appeal is all the more important because the

coronavirus pandemic has hit the hospice hard, making

this, our 30th anniversary year, one of the most

difficult financially.

It is only down to the generosity of kind supporters

leaving a gift in their Will that the hospice hasn’t been

more adversely affected during the pandemic. One in

three to four of the hospice’s patients are cared for due

to legacy gifts. Every gift makes a difference.

Legacies are vital to secure the future of the hospice and

care for local people and their families so please encourage

others to join you in supporting Eden Valley Hospice.

Finally, watch out for the giant birthday cards that will be

circulating around Carlisle and Cumbria in the run-up to

our ‘birthday’ at the end of October. We hope hundreds

of people will get a chance to sign a card and support our

anniversary celebrations.

Call 01228 810801 to find out more or make the

pledge today. See page 12 for our look back at

how the hospice began.



Pandemic meant

new role for Jacqui

The pandemic and lockdown restrictions meant new

ways of working for Eden Valley Hospice. With the

children’s hospice Jigsaw closed to protect the most

vulnerable children, Jacqui Clapperton, previous Jigsaw

Activities Coordinator and now Healthcare Assistant,

found herself redeployed to the adult unit to assist

with the complex care needed.

But she believes the enforced changes have led to a

more flexible and united team across the whole of the

Durdar Road site.

“The pandemic hit and it was a case of, Jacqui, you’re

going to have to retrain, do your healthcare and work

on the adult unit which is basically what all Jigsaw staff

did,” she said.

Jacqui came to Eden Valley five years ago as a volunteer

and within months she had a staff position, applying

the skills she brought from her previous work as a

teaching assistant.

“Children were the area of experience that I had so I

applied to be a volunteer at Jigsaw, came, absolutely fell

in love with the place and never left. It sent me off in a

direction that I wasn’t expecting and I’m so glad that I

did because I’m so happy working here.”

She starts her working day at 7.15am, meets the night

shift for the handover and says good morning to the

patients, introduces herself to any she has not met

before, offers them breakfast, and looks after whatever

they need for the course of her 12-hour shift.

Inspired by Freda’s care

Freda Brown was in Eden Valley Hospice for only

one night but so impressed were her family by the

care for her that her daughter Karen Robertson

has become a dedicated fundraiser.

Freda was diagnosed with lung cancer in December

2017 and died just a few weeks later, aged 63.

Karen, of Whiteclosegate, Carlisle, explained: “The

consultant said there were three options: she could

stay in hospital but she was towards the end of her life;

she could possibly come home; or go to the hospice.

And my mum chose to go to the hospice.”

At Eden Valley, her family was immediately struck by

how different it was to the hospital.

Freda and Jim with their grandson

Samuel, Karen’s eldest son.

“We became one team and we all worked on the adult

unit which obviously at the time was really busy. I did

my training on the job within the year.

I am now a fully qualified healthcare assistant and I

work between both units. My skills have shot up since

coming onto the ward because I’m doing things now

that I would never have dreamed of before.

“Before the pandemic Jigsaw was a separate unit

to the adult one altogether because of the nature

of the care and separate skill sets. We were literally

thrown together because of the pandemic and to

me it’s been one of the better things that have

come out of it because we really do work as one

team now.”

Jacqui, far left

Jacqui said: “We want patients to be as comfortable

and as pain-free as they can be and we want them to

have - hard as it is to say - as nice a death as they can if

they’re not able to be discharged to a home setting.

“Palliative care, I feel, is almost as important as curative

because we are the people looking after these patients at

the end of their life. It’s a big thing and I take it so seriously.

When I’m in work I’m invested in what I’m doing. I work

with an amazing team of people who do an amazing job

and hopefully we all make a difference with the support of

the local community who help fund this care.

“That’s what we’re here for - to make a difference to

the patients who come through our doors. That’s our

main priority.”

Karen said: “The hospital staff were absolutely

wonderful but they’re run off their feet.

“As soon as we got to the hospice it was a very different

type of treatment. They weren’t just about the patient,

they were about the family as a whole. Jean, the nurse

who was assigned to look after my mum, was very

caring with my dad. She calmed him and took him for a

tour while other nurses helped get my mum settled in.

“After my mum died she didn’t look like my mum. And

the nurses said you mustn’t worry, we’ll look after her.

We went back the next day and I just couldn’t believe it

- it was my mum looking so calm and rested.

“The staff had cared for her even after she’d died.

They made my mum look like my mum again which was

just incredible.”

Freda and her husband Jim had long supported the

hospice through its lottery. And Karen herself, who

runs Baby and Toddler Swimmers and the pool at

Orton Grange, had done the London Marathon twice

for children’s cancer causes in memory of her sister

Lynsey who had died of leukaemia aged 12.

Now she felt she had to do something for Eden Valley.

“We decided to do a charity ball. We booked the

Shepherd’s Inn and we ended up just about filling the

place. Everybody had such a wonderful night and it was

just over £10,000 that we raised.”

She did the same again in 2019, raising £8,500, but the

pandemic put paid to any plans for 2020. She’s not

stopping, however.

“For the rest of my life I will raise money for the hospice.

My target is to raise £100,000 for them - we’ve got

£20,000 so a few pounds to go. We’re always grateful

to the hospice for the care that they gave my mum.

“That care continues and we need to make sure that

always happens, that care is there for families if they

need it.”



Jim and Freda.

Freda with daughter Karen on

her wedding day.

Your legacy

will secure

our future

Suzanne Garbarino, Clinical Lead for adults

and children, helped get the appeal under way,

explaining to local people why the hospice needs

their help with legacies so much right now.

She told The Cumberland News: “All the usual

events and charity fundraising have seen a huge

reduction. Also, the closure of our charity shops

has decreased income. This is the hospice’s 30th

anniversary year but it is one of its toughest.”

Suzanne explained how the pandemic affected

nursing and care. “One of the most difficult things

we have encountered is having to restrict visiting,”

she said.

“In palliative care and children’s palliative care, it’s

not something we have ever had to do.

Legacy campaign launched to help secure the

hospice’s future after the pandemic hits income

“Usually if you want 20 visitors you can have

them, but we have had to limit visitors under

Government restrictions. That has presented huge

challenges for patients and families, and also it has

been really difficult for the staff.”

October is a milestone for Eden Valley Hospice –

it marks 30 years since we opened our doors.

But unfortunately, this anniversary year has

proved to be one of the most difficult in the

hospice’s history.

As you may know, the hospice is a charity

which depends for its survival on charitable

giving. It needs £4m per year. Our wonderful

local communities have generously supported

the hospice since its very beginnings. But the

pandemic closed our charity shops and stopped

fundraising events, leading to the shortfall.

So, we have launched an appeal asking locals to

support us by pledging a donation in their Wills –

a type of giving that cannot be disrupted by crises like

the pandemic. Hospice chief executive Trish Livsey

says that income is significantly lower than usual.

“It has been a real challenge and the thing that

saved us was legacies.

With some of the legacies we are getting, the Wills

could have been made 20 years ago, so it’s a way of

securing our current position but also our future.”

The Cumberland News has supported us by

launching the Help Our Hospice appeal – calling out

for 300 people to make a gift in their Will.

Carlisle solicitors gave their backing. Scott Duff &

Co, Wragg Mark Bell and Butterworths offered free

or discounted Wills to customers and/or donations

to the campaign.

One supporter, Pat, a former teacher in Carlisle,

arranged a donation in her Will after her husband

received end of life care at the hospice last year.

Virtual conversations could not make up for faceto-face


“People have been in contact with their loved ones

from around the world but it’s not the same as

sitting holding someone’s hand,” she said.

“And PPE has made that difficult too. Gloves, an

apron and mask make communication much more

difficult,” she said.

“It’s been really hard on staff. It has been

emotionally difficult for everybody. Staff are

very tired.”

Suzanne explained how local people can help

ensure the hospice’s long-term future by leaving

a gift in their Will.

“Because there is still so much uncertainty, a gift

in a Will is guaranteed income without having to

worry about lockdowns and restrictions.

“If people can leave some money in their Will to the

hospice it will help secure its future regardless of

what else is going on around.”

Suzanne asked The Cumberland News readers:

“If you can, remember us and keep thinking about

the hospice.

“The care we are giving doesn’t stop in a world

pandemic even if our income generation stops.

We are still here providing help for patients

and families.”

“Eighty per cent of our funding comes from

charitable donations and that’s been hugely

impacted because of Covid,” she says.

She said: “Because no one knows what the future

holds, I want to try and make it possible for the

hospice to be there for those who need it.”

Can you help the hospice by leaving a donation in your Will?

Please contact Karen Durden, hospice Legacies Manager, on 01228 817607 or

karen.durden@edenvalleyhospice.org or any member of the fundraising team.



Care for our mum was fantastic

Everyone takes a piece of my soul

Our Legacy campaign got off to a flying start

in The Cumberland News with help from some

wonderful local families who shared their stories

and urged the public to get behind the hospice.

Andy Hill and his family raised funds for the hospice

after his grandparents Ian and Doreen Francis, both

85, and then mum Julie Hill, 63, were cared for here.

Ian died at the hospice in March 2019, while Doreen

passed away there three months later.

Julie herself was part of a community group that

had helped fundraise to build the hospice and laid

a brick when work began. She passed away at the

hospice in June last year.

Following her death Andy, who lives in Carlisle,

received bereavement counselling at the hospice

for 12 weeks.

He told The Cumberland News: “It almost felt like

Mum was the only person in the hospice because

she was given such good care. The dignity they

gave her was just fantastic and the support for us

was unbelievable.”

Last year Andy’s brother James, 37, fundraised

at the Quarter Lounge and Lounge on the Green

restaurants he owns, with an ‘Eat Out to Help Out

the Hospice’ campaign. “It’s a service that we’re so

lucky to have in Carlisle,” said Andy.

“We’re proud to be able to help and we’d urge

anyone else to do the same if they can.”

Jenny Pike’s daughter Anna, 39, died at the hospice in

January 2018 from an extremely rare form of cancer.

Anna, who lived in Carlisle, made some day visits to

the hospice which enabled her to live as independent

a life as she could. When she stayed overnight at the

hospice, visitors were allowed to stay in her room,

including Jenny and Anna’s beloved dog Sadie.

Jenny told The Cumberland News: “Anna, and

indeed all of us, were treated with so much care

and compassion. The staff are so dedicated. Eden

Valley Hospice made the worst time of our lives

bearable. It is such a vital organisation that helped

us so much and is needed to help people now and

in the future.”

In July Jenny Wilson, Eden Valley Hospice

deputy CEO, gave local people an insight into the

extraordinary work of the hospice nurse. Here is

an extract from her interview for The Cumberland

News’s Help Our Hospice appeal.

“Do you know, everybody stays with us;

everybody you look after,” says Jenny.

“Every person who dies takes a piece of my soul

with them. And I have to find ways to rebuild that

soul. They all matter.”

Jenny Wilson has been a specialist palliative care

nurse for more than 20 years. She joined Eden Valley

Hospice in Carlisle 18 months ago and leads a team of

more than 20 nurses and 20 healthcare assistants,

as well as the hospice Family Support Team.

Their focus is to do everything in their power to

ease their patients through the final journey of life.

Jenny calls it “the absolute essence of good care”.

This care demands not just medical expertise, but

an extraordinary human input from staff whose

most powerful tools include friendship, wisdom,

understanding, making someone feel safe.

Jenny says: “In palliative care there aren’t lots of

fancy pieces of equipment. The most important

piece of equipment is ourselves. We need the

ability to listen to what a person needs us to hear,

and the ability to develop trust.”

How do palliative care nurses manage the emotional

demands of their work? Jenny points to support

from the team plus a good home-work balance.

“Witnessing somebody else have their life

shortened and the loss that their family feel will

always be sad,” she says.

“I have to recognise that it’s not within my sphere

of influence to stop that sadness, or that person

from losing their life. Where I get my resilience

from is, what can I do as an individual to make that

journey and process as supported as it can be?

“If I’m able to give a child a handprint of their

mum so when they are 18 they can see how big

their mum’s hand was compared to theirs, or a

lock of hair and they can say, Oh that’s the same

colour as mine, or a video where a parent has

sent a message for their 18th – that takes me

from sadness to acceptance of mortality and a

recognition that what I do can make a difference,”

she says.

Palliative care nursing might be among the most

emotionally challenging, but Jenny says there is

also happiness. “This is a really happy place to be.

The team here, their can-do attitude and making a

difference to someone’s life, is huge. It’s not a sad

place to work.”


Can you help the hospice by leaving a donation in your Will?

Please contact Karen Durden, hospice Legacies Manager, on 01228 817607 or

karen.durden@edenvalleyhospice.org or any member of the fundraising team.


It gives us comfort

A mum has praised Jigsaw’s respite care for her son who has an extremely rare metabolic condition.

Jack Donohoe was born with nonketotic

hyperglycinaemia (NKH) which means his body can’t

get rid of excess glycine, an amino acid, leaving him

with disabilities, developmental issues, seizures and

visual impairment.


Now 11, he has been going to Jigsaw since he was

four and mum Helen, from Cockermouth, said it had

had a major impact on their family life.

She said: “Jack was born with a metabolic disorder

so he has severe disabilities, he’s tube-fed and has

seizures. It’s very rare - there are around 25 children

living with it in the UK.

“When he was quite young obviously his disabilities

greatly affected his life but we could lift him and take

him wherever we went. But we’ve got two younger

children now who are nine and seven and as they got

to be toddlers it did get much harder going out and

about. We’d heard of Jigsaw but I didn’t really know

what a children’s hospice was like and we were a bit

nervous about it.

“I went on a visit and it immediately felt so calm

and welcoming, a really caring and nurturing

environment. So Jack started going for day care

for a couple of years and from age six we started

using the overnight care. Jack has got a very high

level of needs and he gets that high level of nursing

care there. When he goes to Jigsaw they are all very

aware of his individual needs and they are always

updating the things he likes.”

At Jigsaw Jack enjoys the sensory room and tactile

activities like baking and making pictures. There are

also special sibling days for him to share with his

brother and sister.

Helen added: “He’s really settled there and we

know he’s getting a very high level of care. It’s

very reassuring for us and gives us that little bit of

downtime. In the first few years of his life we didn’t

really know how long he would survive. When he was

very young I kept thinking I don’t want someone else

looking after him if he’s not going to be here for very

long. As he’s grown and we’ve realised he’s quite a

strong, resilient little guy he needed that sort of time

as well and we feel rejuvenated when we’ve had a bit

of a break and done some activities.”

The Donohoes also have the reassurance that Jack

will potentially be looked after into his early twenties.

“It gives us comfort knowing that when he’s there

he’s getting nursing support and a relaxed and

comfortable sensory time,” said Helen. “It is such a

great facility and support to have.”

If you would like to find out more about

the care, support and activities provided

at Jigsaw, Cumbria’s Children’s Hospice

please visit www.jigsawhospice.org

Hospice Heroes

We hope you’ll be inspired by some of our wonderful fundraisers showcasing the wide

variety of activities you can do to raise funds for your hospice.

Sarah and Diamond

Sarah raised money

and awareness for

the hospice by riding

Diamond more than 60

miles around Cumbria

dressed as Santa Claus.

Poppy Moore

Five-year-old Poppy

decided to get her waistlength

hair cut into a bob.

She wanted to donate

the hair to the Princess

Trust but at the same

time raise money for the

hospice. When her mum

explained to her what

the hospice did, Poppy

decided that’s where she

wanted the money to go.

Vicky Wren and Florian

Vicky and her partner

Florian have completed

the top 10 UK Ordnance

Survey walks in memory

of her dad, Mick, who died

while running up Skiddaw

in the Lake District.

Mick was a supporter

of Jigsaw.

Paula Colquhon (above)

Paula wanted to do the challenge of a lifetime - a sky

dive - while raising money for a good cause.

Precious Little Ones

Laura and Pam

Carruthers run Precious

Little Ones childminders

where they looked after

Lawson. Lawson’s family

were supported by

Jigsaw so Pam and Laura

wanted to give something

back. The children at the

childminders suggested a

superhero day as Lawson

loved them so they had a

superhero fun day on the

local green.

Jordan and Jonah

Two young men just out

of sixth form wanted

to do a big challenge

together before heading

off on new adventures

(uni and apprenticeship)

and raise money for a

local cause at the same

time. They completed

the Land’s End to

John o’Groats cycle on

their own.


History of Hospice

Eden Valley Hospice is a monument to the will of a community. Your much-loved local charity, which celebrates its

30th anniversary this year, came into being thanks to the efforts of countless local people.

Visionary individuals helped lead the way, buoyed by a

groundswell of support, determination and action which

reached right through the community – resulting in

today’s high-quality facility for the care of adults and

children with life-limiting illness.

The need for a hospice in Carlisle was recognised in

the 1970s but it was local woman Gill Melrose who lit

the spark.

Raffles, coffee mornings and little events mounted up. In

five years Cumbrians raised £1m to build the hospice.

Jack Jones architects designed the building for free and

Laing builders donated the land on Durdar Road, which

had housed a brickworks.

The death of a friend from cervical cancer aged 38 in

1985 pushed her into action.

In her memories recorded for Eden Valley Hospice, she

says, “Sadly Jean died on her own in a four bedded ward

at the City General … I felt it was time something was

done where terminally ill patients could die with dignity,

respect and love all around them.”

On 13 September 1991 builders Lambert Gill handed over

the keys of the hospice to Peter Whitley, chair of the

Hospice Management Committee. Day patients were

first, and the following year the hospice admitted its first

in-patient, an 11-month-old baby.

Gill wrote to all 80 local GPs asking if they would back a

hospice and 79 replied, all expressing support. It was the

beginning of a campaign which snowballed.

In 1992 it had eight in-patient beds and could take 15

in day care. Six years later a children’s extension was

opened for day care. Today the hospice is among the

most treasured and respected of charities.

It survives and thrives thanks to the support of many

local volunteers, and the generosity of countless

ordinary people who fundraise and donate every year to

keep it running.

Each year Eden Valley Hospice and Jigsaw, Cumbria’s

children’s hospice, celebrates the lives of loved ones

by dedicating a light in the name of someone we

cherish. Light Up A Life allows us all to mark special

anniversaries, birthdays and important occasions when

precious memories are made.


In 1986 the first public announcement of the plan was

made in the Carlisle Gazette. Gill remembers that soon

afterwards she received a knock on her door. Rotary

Carlisle said they would like to help.

The Carlisle and District Hospice Appeal was formally

launched – and the people of north Cumbria responded.

Gill recalled: “People would stop me in the street to give

£1 here or £5 there. They recognised me and called

across the street to ask what the latest bank balance

was. Donations were sent to me through the post.”

Donate today to ensure the future of your hospice

care. Go to www.edenvalleyhospice.org/support-us/


It’s our mission for families to receive the highest level

of medical and nursing care, along with counselling and

spiritual support, when it is needed the most.

We will be sending out an invitation to be part of Light

Up A Life in the next few weeks. If you don’t normally

receive this but would like to take part this year please

take a look at our website: www.edenvalleyhospice.


or you can call the fundraising office on 01228 810801

and make a donation directly.

At Christmas there will be special moments of light and

brightness, with many new memories being made at

Eden Valley Hospice and Jigsaw, Cumbria’s Children’s

Hospice. All this is made possible by your support.

Thank you.




Retail update

Beth Weir has been manager at our Lonsdale Street shop in Carlisle for 18 months and is delighted to see sales

finally returning to somewhere close to pre-Covid levels.

“There was a slow response initially when we reopened with some people taking a bit of time and consideration

before they came back,” she said. “Although it has taken a long time to recover, it is lovely to see people again.

We are a community here, not just a shop. We have regular customers who come in every week so it’s nice to catch

up with them.”

Beth is hoping for one or two more volunteers to join her on a Saturday, an ideal opportunity for those in college or

university looking for their first work experience. And what donations is she most pleased to see arrive at the shop?

“China sets,” says Beth. “They sell really well and are a high-ticket item.”

If you missed out on the Spring Raffle our

Autumn Raffle has commenced with the chance

to win £1,000 in time for Christmas.

To celebrate the hospice’s 30th Anniversary, we are

giving you more than 30 opportunities to win in the

Eden Valley Hospice and Jigsaw Autumn Raffle.

One lucky winner will receive the top prize of £1,000

just before the festive season. Plus there’s a second

prize of £100 and 30 supporters will each win £30 as

third prizes.

Lottery Lead Ally Duncan said: “Thanks to yourselves

we had a phenomenal response to our Spring Raffle that

brought in over £40,000. It would be amazing to raise that

much again towards patient care.”

The Autumn draw will be made on Thursday 9

December 2021 with raffle tickets to be returned to the

hospice by Monday 6 December.

Tickets to win one of these fantastic prizes are just

£1 each and there is a book of 20 tickets enclosed

with the newsletter. If you would like tickets sent out

please call the Lottery Team on 01228 810801 or email



Thank you!

We’d like to thank the wonderful retail volunteers

who have been essential in enabling us to re-open our

shops after the unexpected second round of closures

at the start of this year.

We’re still in need of volunteers to help us across our

four shops in Carlisle and Penrith. We’re keen to hear

from you if you have a minimum of three hours per

week to dedicate and want to be part of our shops

team that contribute so much towards patient care.

To find out more or to express an interest, please call

01228 817615 or email shops@edenvalleyhospice.org.

We’d love to have you on board!

Brampton and

Wigton shops close

Unfortunately, as a result of ongoing Covid impacts,

we had to take the decision to close our Brampton and

Wigton shops to help safeguard the future of the hospice.

We’d like to thank the many volunteers who

volunteered their time and showed true commitment

to the hospice by running the shops over the past

years, your support meant the world to us.



We have some lovely

Christmas cards and

calendars for you to

purchase that will help

support the hospice. Please

get your orders in soon to

avoid disappointment.

Wedding Favours

Wedding Favours are A Gift that Makes a Difference

You can support the hospice during your big day with

our beautifully designed table cards. Each card will

be personalised with your details and incorporates a

unique lottery number.

The lottery numbers printed on the cards will be

entered into the weekly lottery draw which will provide

your guests with the opportunity to win one of 58 cash

prizes, including a top prize of £1,000 and a rollover of

up to £10,000.

Wedding Favours are only £2 each, and this will go

towards providing specialist care and support for adults

and children with life-limiting illnesses.

Lottery Lead Ally Duncan said: “Our personalised

wedding favours are a unique way of giving something

back to the hospice while celebrating your special day.

You’re giving your guests chance to win and you’re

helping support the work we do.

“The A6 cards come

personalised with

the couple’s names,

date of the wedding,

and we can also

add a small piece of

wording if it’s in

memory of a

loved one.”

Please note that the Favours must only be given to

guests over 16 and we normally require a minimum of

three weeks, notice to prepare and personalise your

Wedding Favours.

Please visit our website to find out more about

joining our weekly lottery, our Autumn raffle and our

Wedding Favours.



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