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FBR Issue 4 - 2021

Read about this year's Best Franchises for Veterans, Most Profitable Franchises and Top Multi-Unit Franchises.

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Franchise Franchise Business Business

REVIEW

Ratings and Reviews of Today’s Top Franchises

2021 Issue 4

SPECIAL REPORT

2021 TOP

FRANCHISES

FOR VETERANS

DREAM VACATIONS

NEIGHBORLY BRANDS

EXPRESS EMPLOYMENT PROFESSIONALS

PET SUPPLIES PLUS

THE JOINT and more... P. 6

Most Profitable Franchises P. 14

Top Multi-Unit Franchises P. 20

FRANCHISEE SPOTLIGHT:

Justin Langston,

TWO MEN AND A TRUCK ® P. 27


2 | For more information on the companies in this report, visit www.FranchiseBusinessReview.com


Features //2021 Issue 4

6 14 20

5 Letter From the Editor

FBR salutes the veterans in franchising,

along with all our award-winning brands

6 Call To Duty

Military vets are uniquely qualified to become

successful franchise owners

24 2021 Top 200 Franchises

Our award-winning brands cover a vast

array of products and services

26 Marketplace: Franchise Opportunities

More on the franchisee approved franchise

opportunities for 2021

16

10 Top Veteran Franchises

These brands make the grade with their vet owners

14 Promise of Big Profits

Earning potential in franchising a major

enticement for investors

18 Most Profitable Franchises

These brands offer strong financial opportunity

and high franchisee satisfaction

20 The More, The Merrier

Multi-Unit ownership a growing trend in franchising

Franchisee Profiles

26 Eric Friedrich, FirstLight Home Care

27 Justin Langston, TWO MEN AND A TRUCK ®

28 Art and Lisa Martin, Wild Birds Unlimited

29 Jason Madden, The Entrepreneur’s Source

31 Joseph Trevino, Clean Air Lawn Care

+

Reviews, interviews, satisfaction awards,

and more resources are available at:

www.FranchiseBusinessReview.com

ON OUR COVER: HomeWell Care Services franchise owner Will Childers,

a veteran of the U.S. Marine Corps, at his office in Georgetown, Delaware.

Images by A.S. Photography.

For more information on the companies in this report, visit www.FranchiseBusinessReview.com | 3


Letter from the editor

FBR salutes the veterans in franchising,

along with all our award-winning brands

HomeWell Care Services franchise owner Will Childers, who’s

featured on the cover of our latest report on the Top Franchises for

Veterans, embodies everything we admire about military veterans.

Following an exciting and productive six-year stint in the U.S. Marine

Corps, Will cared for his ailing grandmother, a cancer survivor who

battled Alzheimer’s and diabetes along with a number of other physical

setbacks. Will helped make sure his grandma, who was instrumental

in raising him when his mother died when he was 6, took her daily

medications, prepared her meals and washed her clothes. He even

slept outside her bedroom door to ensure she didn’t wander aimlessly

outside in the middle of the night like she was prone to do at the end

of her life.

Will’s selfless devotion to duty is just one reason why military

veterans are coveted by many franchises. The brave men and women

who served and protected our country often make for great candidates

for franchise ownership.

Franchise Business Review is honored to recognize the Top Franchises

for Veterans for the 11th straight year. The 80 brands that made our

awards list this year represent franchising’s finest when it comes to

providing veterans the training, support and overall engagement

needed to be successful franchise owners.

Our latest Buyer’s Guide also spotlights the Most Profitable and

Top Multi-Unit Franchises, based on how their franchise owners, the

real franchise experts, rate their brands. The Most Profitable and Top

Multi-Unit awards lists are closely aligned since owning more than one

franchise is the surest path to increasing profits. But, along with that,

we also know from 16+ plus years of independent market research that

high franchise owner satisfaction drives higher financial performance.

We salute all the franchises on our awards lists, and encourage

anyone shopping for a franchise to buy to take note of these exceptional

companies.

Joe Halpern, Editorial Director

CONNECT WITH US!

@FranchiseBusinessReview

@FranchiseReview

Franchise Business Review (FBR) is the leading franchise market

research firm that performs independent surveys of franchisee

satisfaction and franchise buyer experiences. Before you invest

in any franchise opportunity, read our quarterly reports to get

the facts from those who know best — franchisees.

Eric Stites, Founder & CEO

Michelle Rowan, President & COO

C.J. Fleck, Senior Web Developer

Dean Rist, VP, Marketing

Ali Forman, Marketing Director

Nicole Dudley, Director of Client Relations

Joe Halpern, Editorial Director

Emily George, Senior Client Consultant

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Yahina Santana, Client Services & Sales Coordinator

@TopFranchiseOpportunities

866-397-6680 // info@FranchiseBusinessReview.com

©2005–2021 by Abistar Group, LLC/dba Franchise Business Review. All rights reserved.

No part of this document may be reproduced or transmitted in any form or by any means without the written permission of Franchise Business Review.

Franchise Business Review, 155 Brewery Lane, Suite 201, Portsmouth, NH 03801 USA | 603.433.2270 | info@FranchiseBusinessReview.com.

For more information on the companies in this report, visit www.FranchiseBusinessReview.com | 5


CALL TO DUTY

Military Vets Are Uniquely Qualified To Become Successful Franchisees

After 26 years in the U.S. Army,

including a stint as a flight medic

during Desert Storm, Mike Hanlon

was looking for a second career with flexibility

and purpose that he could pursue while raising

his children.

“This has really turned into the perfect

job for me,” said Hanlon, owner of a Dream

Vacations franchise business in Wilmington,

North Carolina since 2015. “I get to make

my clients happy, supplement my military

pension and spend time with my kids.

It doesn’t get any better than that.”

Meanwhile, Will Childers, a six-year veteran

who specialized in logistics/embarkation

in the U.S. Marine Corps, wanted to explore

a career where he could take advantage of his

military training and business education, and

pursue his passion for taking care of others.

“I can’t help but feel this was God’s plan

for me all along. I get to run my own business

while helping others who are unable to help

themselves,” said Childers, franchise owner

of HomeWell Care Services in Georgetown,

Delaware since 2020.

After years of military service, Hanlon and

Childers both discovered the exciting and

rewarding world of small business ownership

through franchising. It’s proven to be a mutually

beneficial relationship with franchisors

recognizing the unique skills that veterans

offer. Many franchise brands are even making

a concerted effort to recruit more vets to run

their businesses by enticing them with a long

list of incentives, such as major discounts on

startup fees.

Veterans, who in many cases struggle

to transition to civilian life and find

steady employment, play a critical role in the

Army veteran Mike Hanlon said he’s found the perfect work-life balance as a Dream Vacations franchise owner.

6 | For more information on the companies in this report, visit www.FranchiseBusinessReview.com


franchising success story. Among the more

compelling statistics are:

• Veterans own 1 out of every 7 franchises

in the U.S., according to a study conducted

by the International Franchise Association

(IFA), despite making up about 7 percent of

the civilian adult population.

• There are more than 66,000 veteran-owned

franchise businesses in the U.S., which

generate more than $41 billion in GDP.

• According to the U.S. Small Business

Administration (SBA), roughly a quarter of

all veterans are interested in starting their

own businesses.

Understanding and appreciating the

value that veterans bring to the franchising

sector, Franchise Business Review (FBR) is

proud to identify the Top Franchises for

Veterans of 2021. FBR surveyed nearly

2,500 veteran franchise owners across more

than 200 leading franchise brands on their

overall satisfaction with their brands and their

likelihood to recommend them to others. The

top 80 franchise companies with the highest

satisfaction among their veteran owners made

this year’s awards list.

“Franchising needs more business owners

with grit and leadership skills, especially now

given the pandemic,” said retired Navy veteran

Eric Stites, the founder and CEO of Franchise

Business Review. “Veterans are very resilient

by nature. If anyone is well-equipped to operate

under challenging circumstances, veteran

franchise owners are.”

5 Reasons Why Veterans Do Well In Franchising

Mary Kennedy Thompson, COO of Neighborly, which has

five brands on FBR’s Top Veteran Owned Franchise List of

2021, served eight years in the U.S. Marine Corps as a

logistics officer before embarking on a long and successful

career in franchising. She shared with FBR her top reasons

why military veterans make excellent candidates for

franchise ownership.

1) Vets are disciplined: “Veterans spent their time in the

military learning the rigors of discipline when leading an

organization toward operational excellence. That is a great

match for franchising.”

2) Vets can handle stressful situations: “The president of (our) Mosquito Joe

franchise is a retired Navy captain. He flew F-14’s in Afghanistan and led people in

some pretty hair situations. Veterans are, for the most part, well equipped to take

on any kind of stress.”

3) Vets understand systems: “Franchising is all about working within systems,

and the military is a system, the biggest one of all.”

4) Vets are leaders: It doesn’t matter what “At just about every level of the military

whether a squad leader, flight line leader or a battalion commander, veterans

come to the table understanding and knowing how deploy the art and science

of leadership toward getting a group of people toward accomplishing a common

mission.

5) Vets are committed to serve: “They were willing to take a bullet while serving

our country and they’ll continue to do whatever it takes to succeed in business

ownership. They are not looking for handouts.”

85%

of the veterans surveyed from

brands that made our list of Top

Veteran Owned Franchises “Enjoy

operating their business” and 79%

of them would “Recommend their

franchise to others”

A VETERAN-FOCUSED

FRANCHISE MISSION

As the director of recruitment at Dream Vacations,

Janet Harris and her team make hiring

veterans and their spouses a top priority. On

average, the online travel agency recruits about

100 veterans a year as franchise owners. With

more than 520 former vets in the network now,

approximately 35 percent of Dream Vacations’

entire franchise system is now composed of

former military men and women.

“Veterans are just a natural fit for us

because many of them have been exposed to

international travel and other cultures while

in the military,” said Harris, who also serves

on the International Franchise Association’s

VetFran committee, whose mission is “educate

both veterans and franchisors about the

unique match between the skills and aptitude

of entrepreneurial veterans and the demands

and opportunities of being a franchisee.”

The other important mission of VetFran is

to make entry into franchising easier for veterans.

At Dream Vacations, which was also

named a Top Low-Cost Franchise by FBR, all

military vets who purchase a travel agency

franchise receive an Enlistment Package valued

at no less than $5,000, or 30 percent off the

initial franchise fee. They can also select one of

two perks currently being offered—waived

administrative fees valued at $1,350; or a computer

tablet valued at $1,000. In addition, they

can receive a waived training fee for a business

partner, veteran-themed marketing assets, and

the ability to hire active-duty military spouses

and veterans as associates at a discount.

Additional veteran incentives that Dream

Vacations offers include travel discounts for

military customers and access to veteran

networking groups.

For more information on the companies in this report, visit www.FranchiseBusinessReview.com | 7


“Veterans possess a unique

skill set that is required to be able

to effectively apply the principles

of both leadership and drive to

whatever task they may encounter.”

— STEVE WHITE, President & COO of PuroClean

“The great thing about being a Dream

Vacations franchise owner is that we offer a lot

of flexibility. It’s a commission-based business

so it’s up to you how much work you put into

it and how much money you can make,” said

Harris, who points out that Dream Vacations

was named the No. 1 Franchise for Veterans by

the Military Times for four consecutive years

(2014-2018).

NEIGHBORLY’S COMMITMENT TO VETS

With more than 4,800 home-service franchises

in nine countries, including 3,200 in the U.S.,

holding company Neighborly placed five of its

19 brands—Mosquito Joe, Mr. Appliance, Mr.

Electric, Mr. Handyman and Glass Doctor—

on FBR’s list of Top Franchises for Veterans

this year. Neighborly COO Mary Kennedy

Thompson says her company’s commitment

to supporting and hiring veterans is personal.

“Don Dwyer, our founder, who served in

the military, wanted to give back to those who

selling more luxury vacations at a higher price

point in 2021 than in previous years.

“It takes a special skillset to become a

successful franchise owner, and the fact is not

all veterans make great franchisees. But a lot of

them do, and I’ll do whatever I can to educate

them and guide them through the process,”

said Hanlon, who in 2019 was named Dream

Vacations’ Ambassador of Veteran Affairs, an

award which honors a former member of the

Armed Forces who represents the interests

of military veterans and is dedicated to their

advancement as travel agents.

Childers, who became passionate for home

care services while caring for his ailing grandmother,

credits his military experiences with

providing him the discipline and the tools

to become a successful multi-unit franchise

owner.

“In the Marines, I was put in charge of

the logistics of moving hundreds of troops,

everything they required to take with them to

“One of the biggest things

the Army taught me in 26 years

in the military is self-discipline,

management skills and how to

be an effective leader.”

— MIKE HANLON, Dream Vacations

franchise owner

?

DID YOU KNOW

The most popular industries for veteran business owners are (in rank

order) Home Services, Automotive Services, Travel and Retail

served our country. So, he started the VetFran

Program right after Desert Storm in the

1990s,” said Thompson, an ex-Marine herself.

“From the start, our company has made it a

top priority to recruit veteran employees and

franchise owners because we feel veterans

deserve the power to prosper. They served our

country and put their lives on the line for us.

We owe it to them to take care of them.”

Military veterans Hanlon and Childers

have certainly benefited from their franchising

experiences. Hanlon is one of Dream Vacations

top performers, growing his business

every year. Despite the pandemic, which has

severely impacted the travel sector, he says he’s

prepare them for war. I now run a franchise

with about 100 employees who are caring for

clients with a lot of different kinds of physical

and mental disabilities. I feel like I was

prepared to take this challenge,” he said.

“The Marines taught me a lot of things,

but most importantly discipline and organizational

skills,” said Childers who opened his

HomeWell franchise during the pandemic

and yet still exceeded his first-year revenue

goals by 300 percent, placing him among the

franchise’s top performers. “The thing I like

about the franchise model is it’s got a good

game plan, and it also provides me with the

structure I need to be successful.”

“Without a doubt

(my experiences in the Army) have

been the best preparation for

business ownership.”

— STEVE KAISER, Junk King franchise owner

Top Veteran Owned

Franchises Data Highlights

Average annual Income: $88,862

Average age: 54

Average tenure: 55% have owned

their franchise business less than 5 years

LEARN MORE

The top franchise companies that have

the honor of being named to our 2021 Top

Franchises for Veterans list are clearly among

the best of the best in the business. We

invite you to learn more about what makes

them unique and explore exciting business

ownership opportunities in your local market

by visiting FranchiseBusinessReview.com.

8 | For more information on the companies in this report, visit www.FranchiseBusinessReview.com


FRANCHISEE

SATISFACTION MATTERS

With thousands of different franchises available today, it’s hard to know which are potentially

good investments, and which should be avoided. There are many factors to consider when

investing in a franchise, but one of the most important is the satisfaction of current

franchisees owners.

Each year, we survey thousands of franchise owners to find the companies that are truly

the best of the best. We ask the questions that everyone wants to know:

• Do you enjoy operating the business?

• Are you getting the training and support you need?

• Are you making the money you expected?

• And most important... Would you recommend this franchise to others?

HOW WE SELECT THE TOP FRANCHISES

STEP 1: Invite

We invite all franchise companies based in North America

with 10 or more franchise owners to participate in our

research at no cost.

STEP 2: Survey

We contact all franchisees in the franchise companies

that choose to participate and invite them to answer a

33-question satisfaction survey covering eight key areas,

including: financial opportunity, training & support,

leadership, and core values.

STEP 4: Score

The FSI score is used to benchmark each company’s

franchisee satisfaction level against over 1,100

franchise brands representing tens of thousands

of franchisees and determine their ranking

among other participating companies.

STEP 5: Award

We identify the brands that exceed

the benchmark and recognize them

with a Top Franchise award.

STEP 3: Analyze

We analyze the responses from the franchisees and

use a weighted scale to determine an overall Franchisee

Satisfaction Index (FSI) score that ranges from 0-100. Other

factors considered in the weighting are the percentage of

franchisees that participate in the survey, the age of the

survey and the size of the franchise system.

Independent Franchise Research You Can Trust

For more information on the companies in this report, visit www.FranchiseBusinessReview.com | 9


Best of the Best:

FRANCHISES

FOR VETERANS

(In alphabetical order)

* 360clean

Commercial cleaning services

A&W Restaurants

Fast casual

* ActionCOACH

Business coaching

Survey

Date

Sep.

2021

May

2020

Jan.

2021

Start-Up

Investment

$15,800 –

$24,000

$276,000 –

$1,454,750

$45,000 –

$125,000

Cash

Requirement

Total

Units

$15,000 95

$150,000 539

$45,000 –

$150,000

231

Aire-Master of America

Commercial hygiene service

Dec.

2020

$54,984 –

$160,900

$50,000 115

“CSC training director and

training team are second

to none. They do a great

job of training everyone

on all of the processes as

well as keeping the brand

standards very high.”

– Chicken Salad Chick franchisee

Amazing Athletes

Early childhood development

Anago Cleaning Systems

Commercial cleaning services

Assisting Hands

In-home senior care

Auto Appraisal Network

Automotive appraisal services

Better Homes and Gardens Real Estate

Real estate

Feb.

2021

Aug.

2020

July

2021

Nov.

2020

Jan.

2021

$27,500 –

$64,950

$11,265 –

$68,250

$80,650 –

$152,600

$16,700 –

$44,275

$113,920 –

$455,000

$30,000 142

$1,000 –

$23,500

1,711

$100,000 161

$3,000 –

$10,000

$50,000 –

$100,000

29

376

BIGGBY COFFEE

Beverages

Oct.

2020

$202,450 –

$418,700

N/A 253

* Chicken Salad Chick

Fast casual

Sep.

2020

$562,000 –

$740,000

$200,000 181

“What I’ve been most

impressed with is how

well Dogtopia does

everything and has

anticipated our needs.

My excitement and level

of encouragement has

grown since I’ve joined.”

– Dogtopia franchisee

* Christian Brothers Automotive

Automotive repair

* Clean Air Lawn Care

Sustainable lawn care

College Hunks Hauling Junk & Moving

Junk removal services

Critter Control

Wildlife control & removal

* Cruise Planners

Travel agency

* Dogtopia

Dog daycare & boarding

Nov.

2020

Nov.

2020

May

2021

Sep.

2020

Oct.

2019

Nov.

2020

$461,250 –

$566,400

$65,431 –

$112,126

$108,800 –

$273,200

$63,525 –

$169,525

$2,295 –

$23,665

$543,193 –

$1,489,801

$85,000 245

$50,000 75

$80,000 167

$8,075 –

$52,075

$6,995 –

$10,995

121

2,801

$300,000 176

* Dream Vacations

Travel agency

Oct.

2019

$1,795 –

$21,000

$3,590 1,489

*This brand’s Franchisee

Satisfaction Report is available at

www.FranchiseBusinessReview.com

* Express Employment Professionals

Staffing solutions

Fastest Labs

Drug alcohol & DNA testing services

Aug.

2021

Nov.

2020

$150,000 –

$366,900

$84,309 –

$111,650

$40,000 826

$75,000 60

10 | For more information on the companies in this report, visit www.FranchiseBusinessReview.com


Survey

Date

Start-Up

Investment

Cash

Requirement

Total

Units

* FASTSIGNS

Visual business communications

Oct.

2020

$233,555 –

$307,308

$80,000 707

* Fibrenew

Leather & vinyl repair services

Oct.

2020

$87,812 –

$99,452

$15,000 –

$25,000

254

* FirstLight Home Care

In-home senior care

Aug.

2020

$113,300 –

$197,900

$100,000 226

Fish Window Cleaning

Window cleaning

Footprints Floors

Home services

Freedom Boat Club

Members only boat club

Fuzzy’s Taco Shop

Fast casual

FYZICAL Therapy & Balance Centers

Physical therapy centers

Glass Doctor

Glass repair & replacement

Sep.

2020

Feb.

2021

Sep.

2021

April

2021

June

2020

Oct.

2020

$88,300 –

$152,600

$75,000 –

$97,580

$181,000 –

$487,500

$360,500 –

$1,219,600

$138,750 –

$361,500

$127,300 –

$265,500

$100,000 276

$75,000 141

$38,000 293

$150,000 –

$500,000

138

$75,000 486

N/A 182

“FASTSIGNS is a top-notch

organization with a

wealth of knowledge

and talent. I strongly

encourage others to seek

out FASTSIGNS in their

franchise search. I am

glad I did!”

– FASTSIGNS franchisee

Griswold Home Care

Senior services

March

2021

$95,000 –

$120,000

N/A 253

Heaven’s Best Carpet/Upholstery Cleaning

Carpet & upholstery cleaning

May

2021

$55,560 –

$110,000

$22,500 821

Home Instead

In-home senior care

HomeWell Franchising

In-home senior care

House Doctors Handyman Service

Home improvement

HouseMaster

Professional home inspections

Aug.

2020

Feb.

2021

June

2021

Oct.

2020

$125,000 –

$135,000

$67,450 –

$133,200

$104,625 –

$133,125

$61,100 –

$107,650

$59,000 667

$46,500 –

$53,385

31

$60,000 39

$60,000 317

“MaidPro provides

access to nuggets of

information. It motivates

me and gets me going

to be able to grow

the business.”

– MaidPro franchisee

Keller Williams

Real estate

Jan.

2020

$183,230 –

$336,980

$150,000 820

* Kona Ice

Frozen treats

July

2021

$127,750 –

$151,550

$20,000 1,394

* MaidPro

House cleaning & maid services

Sep.

2020

$77,560 –

$171,160

$75,000 277

* Mathnasium

Math learning center

April

2021

$112,000 –

$149,110

$112,750 1,031

* Mosquito Joe

Mosquito control services

Oct.

2020

$102,850 –

$137,150

$50,000 319

For more information on the companies in this report, visit www.FranchiseBusinessReview.com | 11


Best of the Best:

FRANCHISES

FOR VETERANS

(In alphabetical order)

Motto Mortgage

Brokerage services

Mr. Appliance

Appliance repair

Survey

Date

Oct.

2020

Oct.

2020

Start-Up

Investment

$57,800 –

$81,800

$65,800 –

$144,515

Cash

Requirement

Total

Units

$15,000 163

$40,000 321

Mr. Electric

Electrical services

Oct.

2020

$103,600 –

$239,750

$50,000 181

Mr. Handyman

Home repair services

Oct.

2020

$117,500 –

$149,100

$50,000 290

My SALON Suite

Private, spacious salon suites

July

2020

$800,000 –

$900,000

$250,000 207

NextHome

Real estate

Nov.

2020

$15,250 –

$214,095

$4,250 536

Nothing Bundt Cakes

Snack retailer

June

2021

$440,800 –

$636,500

$150,000 403

“I love the direction and

focus HQ is taking to

make franchise owners

the happiest owners on

the face of the earth!!!!”

* Office Pride

Commercial cleaning services

Orangetheory Fitness

Fitness club

Pet Supplies ‘PLUS’

Pet retailer

Sep.

2020

Nov.

2020

July

2021

$67,500 –

$112,200

$657,542 –

$2,105,322

$389,970 –

$1,267,825

$85,000 148

$150,000 1,384

$200,000 607

– Office Pride Commercial

Cleaning Services franchisee

* Pinch A Penny

Pool supplies retailer

Oct.

2020

$299,000 –

$399,000

$150,000 263

* Pizza Factory

Fast casual

Oct.

2020

$281,000 –

$552,000

$90,000 102

“I think the staff is doing

a lot for the dealers

and they always give

me the support I need …

they know their

management roles.”

– Snap-on Tools franchisee

Precision Door Service

Garage door services

Property Damage Appraisers

Property damage assessments

Right at Home

In-home senior care

* Sandler Training

Business consulting & coaching

Sanford Rose Associates

Recruiting services

Oct.

2020

Nov.

2020

Feb.

2021

Sep.

2021

March

2020

$81,480 –

$422,980

$20,300 –

$41,950

$82,000 –

$150,800

$123,525 –

$163,500

$108,250 –

$143,580

$150,000 104

$20,300 –

$41,950

242

$150,000 551

$100,000 173

$108,250 161

* Senior Care Authority

Assisted living placement services

Nov.

2020

$71,095 –

$90,395

$50,000 –

$150,000

71

* Snap-on Tools

Automotive services

Aug.

2021

$169,223 –

$382,235

$37,583 –

$55,545

3,863

Soccer Shots

Youth sports

Sep.

2020

$43,500 –

$60,300

$20,000 249

12 | For more information on the companies in this report, visit www.FranchiseBusinessReview.com


Survey

Date

Start-Up

Investment

Cash

Requirement

Total

Units

Stretch Zone

Fitness

May

2021

$106,533 –

$199,624

$55,475 –

$61,000

90

* Supporting Strategies

Bookkeeping services

Surface Specialists Systems

Home remodeling

Synergy HomeCare

In-home senior care

TeamLogic IT

IT services

June

2021

March

2021

June

2021

Aug.

2020

$77,930 –

$103,190

$43,200 –

$56,000

$50,000 –

$150,000

$111,218 –

$142,309

$100,000 100

$25,000 47

$50,000 389

$60,000 239

“The talent team

provides great support

to me whenever I need

assistance. I feel

blessed to have them

in my corner.”

– Supporting Strategies franchisee

The Entrepreneur’s Source

Career ownership coaching

Feb.

2021

$117,600 –

$125,900

$100,000 126

The Glass Guru

Window restoration

Oct.

2020

$74,400 –

$161,000

$74,400 80

* The Joint

Chiropractic

Oct.

2020

$203,397 –

$378,697

$100,000 585

* The Learning Experience

Early childhood education

June

2021

$544,419 –

$3,586,419

$150,000 305

* Tint World

Automotive services

Tropical Smoothie Cafe

Fast casual

* Two Men and A Truck

Moving services

March

2021

Oct.

2020

March

2021

$229,950 –

$339,950

$257,500 –

$560,500

$179,000 –

$585,000

$100,000 85

$125,000 –

$350,000

$80,000 –

$190,000

932

392

“WBU franchise ownership

provides a good quality

of life.”

– Wild Birds Unlimited franchisee

United Country Real Estate

Real estate

Oct.

2020

$10,875 –

$50,380

$15,000 465

* Visiting Angels

In-home senior care

Oct.

2020

$84,085 –

$125,885

$59,950 639

We Insure

Insurance services

Oct.

2020

$27,500 –

$97,250

$25,000 –

$85,000

186

Weichert Real Estate Affiliates

Real estate

Sep.

2021

$62,500 –

$326,200

$25,000 492

* Wild Birds Unlimited

Nature retailer

Oct.

2020

$185,179 –

$311,043

$40,000 –

$50,000

350

Window Genie

Window cleaning

Oct.

2020

$104,500 –

$190,000

$50,000 135

Wingstop

Quick-service

Sep.

2021

$347,600 –

$759,100

$600,000 1,612

WOW 1 DAY PAINTING

Painting

Jan.

2021

$67,000 –

$129,500

$50,000 64

For more information on the companies in this report, visit www.FranchiseBusinessReview.com | 13


Slim Chickens has more than 145 locations across the U.S. and UK, and is currently developing over 650 more.

PROMISE OF BIG PROFITS

Earning potential in franchising a major enticement for investors

People enter franchising for many

reasons, but the most popular one

is that they want to own their own

business without taking on the hassles and

risks of having to start it from scratch.

But let’s face it, anyone who buys a franchise

also wants to be assured of making a decent

living. They want to know all the “blood, sweat,

and tears” they put into growing their business

is actually going to pay off.

Franchise Business Review’s research shows

that many franchise owners are doing quite

well when compared to other small business

owners. The average annual income of all

franchisees is $107,119, and the average for

franchisees beyond the first two years (considered

the startup period) is $118,792.

Meanwhile, the average small business

owner salary is about $70,000, according to

PayScale data.

“It’s important to have realistic expectations

of what business ownership is all about before

you invest in a franchise. Most franchise businesses—like

any new business—require several

years of hard work before they start to really

take off,” said Eric Stites, founder and CEO of

Franchise Business Review. “But if you take the

time to do your research, you have a much

better chance of finding an opportunity that

can help you attain significant wealth over time.

14 | For more information on the companies in this report, visit www.FranchiseBusinessReview.com


Industry Rankings

by Average Income

Senior Care $155,132

Real Estate $152,852

Health & Personal Services $126,070

Business Services $122,394

Pet Services $119,231

Education $117,363

Child Services $110,748

Automotive $108,467

Technology $98,844

Services $98,708

Sports & Recreation $97,311

Retail $96,575

Cleaning & Maintenance $95,788

Fitness $95,084

Financial & Tax $93,034

Food $92,835

Travel $90,986

Home Services $90,465

Storm Guard Roofing & Construction has plans to add 100 franchise locations in the next five years.

“Our list of the Most Profitable Franchises

is a good place to begin your research,” Stites

said. “The brands we identified offer a better

than average shot at growing your income to a

six-figure salary within a few years.”

NO PAIN, NO GAIN

When Stacie and her husband Dr. Aaron

Shakarian, first bought into The Joint Chiropractic

franchise brand in 2017, their plans

were to quickly grow their business.

“I told The Joint corporate office I don’t

want one franchise; I want 10. In just over four

years, we’ve opened eight franchise clinics and

we’re in the process of constructing our ninth,”

said Stacie who runs the business side of the

franchise operations while her husband, who

DID YOU KNOW?

once owned his own chiropractic practice in

Beverly Hills, focuses on hiring, training, and

managing staff. “I came from the car business

(General Motors), and I’m a bit of a risk taker.

I couldn’t wait to grow our business.”

The Joint Chiropractic, which made

FBR’s Most Profitable, and Top Multi-Unit

Franchise lists this year, has more than 600

locations nationwide and over 8 million patient

visits annually. The Scottsdale, Arizona-based

franchise has proven to be a lucrative business

model for its franchise owners—according

to The Joint’s Franchise Disclosure Document

(FDD), gross sales for the average clinic in

2020 was $488,771 with net profits of $132,513.

“The Joint has a great business model—

affordable and convenient health care using

The average annual income of franchise owners is $107,119, and the

average for all franchisees beyond the first two years (considered

the startup period) is $118,792.

a membership model—and corporate has been

great to work with. They are very supportive,

which has enabled us to quickly grow our business,”

Stacie Shakarian said.

Brian Rolfe is another franchise owner

who’s experiencing impressive growth. Rolfe

and his father own four Pet Supples Plus

stores in the Jacksonville, Florida area. He said

his four stores are all posting annual growth

between 15-20 percent, and credits that to

working with a strong brand and hiring the

right people to run his stores.

“The other thing that has really helped us in

the last year is the growth of the pet industry

overall,” said Rolfe, who served in the U.S.

Marine Corps for 16 years and earned his MBA

while in the military. “We actually opened two

stores during the pandemic, one in December

2020 and another one in April 2021. It’s very

satisfying to be able to have that kind of success.”

TARGETED GROWTH

As the largest residential roofing and construction

franchise in the U.S, Storm Guard

Roofing & Construction is making expansion

For more information on the companies in this report, visit www.FranchiseBusinessReview.com | 15



We take a lot of pride in

the success of our franchisees who

are able to rise to the occasion and

provide good work while doing

good for others.”

— BRANDON CLIFFORD, Senior VP of

Development and Franchise Services for

HomeWell Care Services

The Joint has grown since 1999 to a nationwide network of more than 500 chiropractic offices.


One of the most powerful

elements of why a franchise system is

so successful is because it forces the

franchisee-franchisor to continually

work together and innovate and

listen to the consumer.”

— PETER HOLT, President & Chief Executive Officer

of The Joint

i

LEARN MORE

The top franchise companies that have the honor of be named

to our 2021 Most Profitable Franchises list are clearly among the

best of the best franchises in the business. We invite you to learn

more about what makes them unique, and explore exciting

business ownership opportunities in your local market by visiting

FranchiseBusinessReview.com.


What we look for in a

(franchisee) candidate is someone

who’s relentless. They have to an

undying tenaciousness to them so they

can be able sell their business, grow

their business and be successful.”

— SHANE LYNCH, President of Storm Guard

Roofing & Construction

a top priority. The Fort Worth, Texas-based

brand, which landed on FBR’s list of Most

Profitable Franchises, as well as Top Franchises

for Veterans, has 35 locations throughout

17 states and expects to grow to over 100 franchise

locations in the next five years. Storm

Guard is targeting markets in Oklahoma City,

Cleveland, Omaha, Grand Rapids, and more

in the Minnesota area where severe weather

conditions have increased the demand for roof

repair and replacement.

The initial franchise fee for Storm Guard is

$65,000 and the total investment ranges from

$185,400 to $221,600. But as Storm Guard

President Shane Lynch points out, it shouldn’t

take new franchise owners long to recoup their

investments and show profits.

“In our most recent FDD (Franchise Disclosure

Document), which covers calendar

year 2020, we report that the average gross

income for all our franchise owners who have

been in business at least a year was $2.1M

overall, and net profits after expenses was

$365,350,” said Lynch.

“There is enormous potential for success

owning a Storm Guard, but like any business it

hinges on the ability of the franchise operator

to be able to get out there and sell his or her

business to the consumers”, Lynch said. “There

is a lot of competition in the roofing business

so it’s crucial for our franchisees to be able to

communicate well, demonstrate integrity and

get customers to trust that they will deliver on

what was promised.”

16 | For more information on the companies in this report, visit www.FranchiseBusinessReview.com


The pet industry recorded impressive growth in the last

year and Pet Supplies Plus franchise owners have cashed

in on the popularity.

How We Selected The Most Profitable Franchises

While money isn’t everything, owning a business with a strong revenue model is

critical to any entrepreneur’s long-term success. Our selection criteria for choosing

this year’s 50 Most Profitable Franchises was very stringent. We started by

surveying nearly 25,000 franchisees representing over 200 leading franchise

companies. Our survey included 33 questions about business owner satisfaction, as

well as a number of demographic and income questions.

Next, we looked at average franchise owner incomes from our most recent research

data. While the median annual income for franchise business owners across all

industries is under $100,000 per year, we wanted a list of top franchise brands

that offered a better than average shot at building a six-figure income within a few

years. Investing in any business comes with risks, and your financial success is never

guaranteed. That said, we only selected brands that had at least 25 percent of their

franchise owners earning annual incomes of $150,000 or higher.

While business profitability and owner income are important factors, they don’t tell

the whole story. We wanted to also factor in return on investment or “ROI.” For this

step, we looked at the average startup investment required to open the business,

as businesses with a lower startup cost and more immediate income potential

offer a faster ROI for the business owner. While we didn’t eliminate franchises with

higher startup costs, businesses with lower startup costs and high-income potential

received a higher weighting in our scoring methodology.

Last, and most important, we looked at Franchise Owner Satisfaction. Our list had

to include highly profitable franchises, but also organizations with outstanding

franchise owner satisfaction. We know from our research that high satisfaction

drives high financial performance. Strong franchisor-franchisee relations are the

core of successful franchising.

In the end, we settled on 50 franchises that offer both a strong financial opportunity,

as well as extremely high satisfaction among their current franchise owners.

One final word on profitability…as mentioned earlier, money isn’t everything and

many people invest in franchise businesses for other reasons including lifestyle,

being their own boss, self-control of their future, passion for a new career, etc.

“We have found that the most successful franchisees aren’t driven by money but

by a passion for what they do. In other words, making money is a byproduct of

their passion and hard work. If you are simply chasing money as your primary driver

for becoming a business owner, the evidence suggests that franchise ownership

may not be the best fit for you,” said Eric Stites, founder and CEO of Franchise

Business Review.

INCREASED REVENUE

John Calabrese and his wife, Lori, own two

Express Employment Services in Utica and

Rome, New York. He agrees that the income

potential for any franchise is really up to the

franchise owner and how well he/she can sell

their product and services.

“It’s all about relationship building and

customer service in our business,” said

Calabrese whose franchise brand landed on

FBR’s Most Profitable Franchises List. “The

pandemic has been very challenging to deal

with, as new hiring came to pretty much a

complete stop in the middle of 2020. But

things are looking up now and we’re way over

where we were last year.”

“We’re about 60 percent higher in overall

revenue than we were a year ago,” Calabrese

said.

CONCLUSION

Exactly how much money you will make as

a franchise owner is a difficult question to

answer. There are many factors that will influence

your potential earnings—the biggest of

which include the brand you invest in and

your own personal performance as a business

owner.

When doing your research and business

planning, it’s also important to distinguish

between “business profit” and “owner income.”

Prospective franchisees often confuse a

business’s profits with their potential annual

income/salary, which is a big mistake. As a

business owner, before you can “pay yourself,”

you often have to pay business taxes, debt

repayments on loans, and reinvest in your business

(that new piece of equipment you need,

or the new signage you’re required to buy, for

example). While your business may grow to be

quite profitable, your actual take-home income

could be substantially lower.

No matter where you’re at in your journey

to franchise ownership, Franchise Business

Review recommends that you do your research

and due diligence before making the leap into

franchising. A great place to start your research

is our Top 200 Franchises, which are based on

reviews from the franchise owners, the real

experts.

For more information on the companies in this report, visit www.FranchiseBusinessReview.com | 17


Best of the Best:

MOST

PROFITABLE

FRANCHISES

(In alphabetical order)

100% Chiropractic

Health & personal services

* ActionCOACH

Business coaching

Aire-Master of America

Commercial hygiene service

Anago Cleaning Systems

Commercial cleaning services

Survey

Date

March

2021

Jan.

2021

Dec.

2020

Aug.

2020

Start-Up

Investment

$169,671 –

$400,870

$45,000 –

$125,000

$54,984 –

$160,900

$11,265 –

$68,250

Cash

Requirement

Total

Units

$10,000 54

$45,000 –

$150,000

231

$50,000 115

$1,000 –

$23,500

1,711

Another Broken Egg Cafe

Food & beverage

April

2021

$811,000 –

$1,203,000

$500,000 109

“Great training

program with dynamite

instructors! Very intense

and thorough.”

* Any Lab Test Now

Lab testing services

Assisting Hands

In-home senior care

* Checkers & Rally’s

Quick-service

July

2021

July

2021

Aug.

2021

$133,900 –

$217,900

$80,650 –

$152,600

$724,523 –

$2,009,400

$90,000 194

$100,000 161

$250,000 849

– ActionCOACH franchisee

* Chicken Salad Chick

Fast casual

Sep.

2020

$562,000 –

$740,000

$200,000 181

* Christian Brothers Automotive

Automotive repair

Nov.

2020

$461,250 –

$566,400

$85,000 245

“Express Employment

Professionals listens to

the franchisees, especially

on important matters

and changes that you

know they’re going to

make. Express always

does what they say

they’re going to do.”

– Express Employment

Professionals franchisee

Critter Control

Wildlife control & removal

Donatos Pizza

Quick-service

* Express Employment Professionals

Staffing solutions

* FASTSIGNS

Visual business communications

Fazoli’s Restaurants

Fast casual

Freedom Boat Club

Members only boat club

FYZICAL Therapy & Balance Centers

Physical therapy centers

Home Instead

In-home senior care

HomeWell Franchising

In-home senior care

Sep.

2020

Sep.

2020

Aug.

2021

Oct.

2020

Oct.

2020

Sep.

2021

June

2020

Aug.

2020

Feb.

2021

$63,525 –

$169,525

$386,500 –

$698,900

$150,000 –

$366,900

$233,555 –

$307,308

$466,750 –

$1,918,818

$181,000 –

$487,500

$138,750 –

$361,500

$125,000 –

$135,000

$67,450 –

$133,200

$8,075 –

$52,075

121

$200,000 168

$40,000 826

$80,000 707

$500,000 216

$38,000 293

$75,000 486

$59,000 667

$46,500 –

$53,385

31

LaRosa’s Pizzeria

Fast casual

March

2021

$800,000 –

$1,000,000

$500,000 65

Motto Mortgage

Brokerage services

Oct.

2020

$57,800 –

$81,800

$15,000 163

Mr. Rooter Plumbing

Home services

Oct.

2020

$79,975 –

$187,140

$50,000 215

NextHome

Real estate

Nov.

2020

$15,250 –

$214,095

$4,250 536

*This brand’s Franchisee

Satisfaction Report is available at

www.FranchiseBusinessReview.com

Nothing Bundt Cakes

Snack retailer

Penn Station East Coast Subs

Quick-service

June

2021

April

2021

$440,800 –

$636,500

$389,731 –

$607,026

$150,000 403

$300,000 312

18 | For more information on the companies in this report, visit www.FranchiseBusinessReview.com


Survey

Date

Start-Up

Investment

Cash

Requirement

Total

Units

Pet Supplies ‘PLUS’

Pet retailer

July

2021

$389,970 –

$1,267,825

$200,000 607

* Pinch A Penny Pool Patio Spa

Pool supplies retailer

Oct.

2020

$299,000 –

$399,000

$150,000 263

Precision Concrete Cutting

Concrete maintenance services

Aug.

2020

$155,000 –

$181,500

$72,000 62

Precision Door Service

Garage door services

Oct.

2020

$81,480 –

$422,980

$150,000 104

Property Damage Appraisers

Property damage assessments

Nov.

2020

$20,300 –

$41,950

$20,300 –

$41,950

242

Qdoba

Quick-service

March

2020

$475,500 –

$1,095,000

$350,000 –

$1,000,000

726

Realty ONE Group

Real estate

Feb.

2021

$44,000 –

$223,000

$15,000 –

$22,000

284

Right at Home

In-home senior care

* Sandler Training

Business consulting & coaching

Sanford Rose Associates

Recruiting services

Slim Chickens

Food & Beverage

Sola Salon Studios

Salon suites

Feb.

2021

Sep.

2021

March

2020

July

2021

Nov.

2020

$82,000 –

$150,800

$123,525 –

$163,500

$108,250 –

$143,580

$800,000 –

$2,000,000

$545,476 –

$1,737,517

$150,000 551

$100,000 173

$108,250 161

N/A 115

$500,000 621

“This organization starting

from the bottom and

going to the top exudes

integrity, honesty, and

I feel that they are truly

vested in my success.”

– Pinch A Penny Pool Patio Spa franchisee

Storm Guard

Home services

April

2021

$185,400 –

$221,600

$185,400 –

$221,600

37

Surface Specialists Systems

Home remodeling

March

2021

$43,200 –

$56,000

$25,000 47

Synergy HomeCare

In-home senior care

June

2021

$50,000 –

$150,000

$50,000 389

The Goddard School

Early childhood education

* The Joint

Chiropractic

The Wendy’s Company

Quick-service

* Two Men and A Truck

Moving services

* Visiting Angels

In-home senior care

Weed Man

Lawn care

Aug.

2020

Oct.

2020

July

2021

March

2021

Oct.

2020

Oct.

2020

$698,300 –

$873,800

$203,397 –

$378,697

$300,000 –

$3,000,000

$179,000 –

$585,000

$84,085 –

$125,885

$69,490 –

$86,550

$250,000 575

$100,000 585

$500,000 6,209

$80,000 –

$190,000

392

$59,950 639

$60,000 319

“Visiting Angels gives you

this wonderful roadmap

and all of the tools and

more that you could ever

need to launch and more,

so you never feel lost.”

– Visiting Angels franchisee

Weichert Real Estate Affiliates

Real estate

Sep.

2021

$62,500 –

$326,200

$25,000 492

Wetzel’s Pretzels

Quick-service

April

2021

$153,100 –

$523,850

$50,000 –

$100,000

346

Wingstop

Quick-service

Sep.

2021

$347,600 –

$759,100

$600,000 1,612

Wireless Zone

Technology

Jan.

2021

$160,000 –

$414,500

$175,000 433

For more information on the companies in this report, visit www.FranchiseBusinessReview.com | 19


THE MORE, THE MERRIER

Multi-Unit Ownership A Growing Trend In Franchising

Owning and operating a single

franchise business is a lot of work.

Imagine being responsible for three

or more franchise locations?

Multi-unit franchising is certainly not for

the faint of heart. And yet it’s a growing trend.

According to the latest numbers from franchise

data company FRANdata, 54 percent of

all franchises are now multi-unit operations,

and the number continues to rise with over

43,200 multi-unit operators now controlling

more than 223,210 franchised units in the

U.S. alone.

Multi-unit franchising has become an

attractive option for small business entrepreneurs,

especially those focused on expanding

their operation and building their own “mini

empires.” In addition to generating more

income, many multi-unit owners like the revenue

diversification that comes with managing

more than one franchise location, or even

more than one brand.

Some of the other benefits of becoming a

multi-unit franchisee include:

• The ability to scale your business by

leveraging existing overhead

• Spreading the risk over multiple

business units

• The ability to achieve greater operating

efficiencies

All-in-all, a multi-unit franchise business

almost always adds up to a better plan to make

your wealth-building dreams come true in

small business ownership. But it does come

with risks, points out Eric Stites, founder and

CEO of Franchise Business Review.

“Like any business, the bigger your

franchise gets the more challenges you take

on. You are putting more balls in the air, so

to speak, and if one of your franchise units

underperforms it can take your attention away

from your other units,” Stites said. “The most

successful multi-unit owners have put solid

Chicken Salad Chick has aggressively expanded in the past year with 17 signed agreements year-to-date and 40

locations projected to open by the end of 2021.

operating mechanisms in place and hire great

managers to run their individual units.”

To help candidates interested in franchise

ownership and one day expanding their portfolio,

Franchise Business Review has identified

the Top Multi-Unit Franchises of 2021. To

determine the 50 award-winning multi-unit

franchises on this year’s list, we surveyed

over 3,500 multi-unit franchise owners from

248 of today’s leading franchise brands. Each

survey participant was asked 33 benchmark

questions about their franchisor that focused

on areas such as leadership, training, financial

opportunity, and core values, as well as more

personal questions concerning their business

lifestyle and overall enjoyment of running

their franchise.

The companies on our list of Top Multi-

Unit Franchises represent a wide range of

services—everything from real estate to health

FBR Top Multi-Unit

Franchises Data Highlights

Units Owned

Average Annual Income

Single Unit $90,189

2-4 Units $132,408

5+ Units $204,807

spas to pest control, and more. But the sector

that shows up the most on this year’s list is

food and beverage, with 17 brands recognized

as award winners. Our list pretty much follows

the industry profile, with food representing

the largest segment in franchising and quickservice

restaurants representing the largest

group in that space.

20 | For more information on the companies in this report, visit www.FranchiseBusinessReview.com


RECRUITMENT EFFORTS

The recruiting efforts of FBR Top Multi-Unit

Franchise award winners Chicken Salad

Chick and Slim Chickens are almost entirely

focused on recruiting franchise investors only

interested in purchasing three or more units

up front and have a plan in place to open additional

locations in their designated territories.

“Our sweet spot is a three to five store deal,

but we’ve signed as many as 10 at a time,” said

Carrie Evans, VP of franchise development at

Chicken Salad Chick, an Atlanta-based brand,

which has about 180 restaurants in the Southeast

and Midwest and is preparing to open

40 more locations this year. “Most of our

growth this year has been with current owners

buying additional units.”

If you want to buy a Chicken Salad Chick

franchise unit, you’ll need $60,000 in cash

for fees and have a minimum net worth of

$600,000. The total initial investment, not

including tenant improvement funds, is

between $572,000 and $759,000, according to

the company website.

But even if you meet the financial requirements

to buy into Chicken Salad Chick’s

popular brand, you’ll need to convince the

company’s executive team you have “the right

stuff ” to succeed as a multi-unit owner.

“What we’ve found is that a lot of singleunit

franchise owners who move up to two or

three units (ownership) found out in a hurry

how much of a control freak they really are,”

Evans said. “They look at each unit as ‘their

baby’ and they struggle with letting go of

the day-to-day operations and managing all

aspects of their business. They learn pretty

quickly that it’s crucial to hire general managers

they trust to run things, so they can focus

on the big picture and make sure they have

their infrastructure in place.”

With more than 135 locations in the U.S.

and the U.K. and over 600 locations currently

in development, Fayetteville, Arkansas-based

Slim Chickens is another fast-growing food

brand that’s extremely selective about the franchisees

they want to grow their business with.

Slim Chickens has a franchise fee of $15,000

per unit for multi-unit franchisees, with a

total initial investment range of $841,900 to

$1,739,000 per location.

“We are very particular with who we

welcome to the Slim Chickens family. We only

sell to multi-unit restaurant operator groups

that currently either have a portfolio with

another brand and they’re looking to diversify,

or they just exited a brand and they’re looking

to get into another,” said Jackie Lobdell, VP of

franchise development. “Other than that, we

want to know they have all their infrastructure

in place and can handle managing and growing

multiple locations at the same time.”

“We just feel that operational expertise and

excellence is of the utmost importance, above

anything else, when choosing a franchise candidate,”

said Lobdell who adds, “They must be

a stone-cold operator.”

As president and CEO of The Preferred

Restaurant Group, Mike Sartwell certainly

fits that description. He currently owns two

Slim Chickens franchise locations along with

14 Taco John’s restaurants across four states,

mainly in North Dakota and Montana. Sartwell,

who’s been in the restaurant business

for 45 years, said it’s actually gotten easier the

more he’s expanded his restaurant portfolio.

“The bigger you get, the more of an opportunity

you have to grow and strengthen your

bench team, and our bench team is built to

take on additional locations and grow,” said

Sartwell, who owns the development rights to

the entire state of North Dakota and Montana

and plans to open three Slim Chickens locations

every year until his company’s portfolio

reaches 18 units.

“I love it,” Sartwell said about being a

multi-unit and multi-brand owner. “It’s fun

and exciting, even though it can get a little

overwhelming at times. It’s for those reasons

that I feel very fortunate to represent two great

food brands that offer plenty of support and

guidance. Slim Chickens has a southern hospitality

way about it and it puts its people, its

guests, and its employees first. That’s the kind

of brand we want to grow with.”

LEARN MORE

The top companies that have the honor of

being named to our 2021 Top Multi-Unit

Franchise list are clearly among the best

of the best in the business. We invite you to

learn more about what makes them unique,

and explore exciting business owner opportunities

in your local market by visiting our

website FranchiseBusinessReview.com.


Our primary goal is to

make sure every single one of

our franchisees is profitable, and

what we’ve learned is that having

a great collaborative relationship

with them makes all the difference

in the world.”

— JACKIE LOBDELL, VP of Franchise

Development at Slim Chickens


What do we look for in

quality candidates? The ones who

can deliver our company culture.

They’re the ones out there in the

community, getting involved with

the rotary clubs, in the junior

leagues and in the schools and

churches. We want to know that

they have the community

connections to grow the business.”

— CARRIE EVANS, VP of Franchise Development

at Chicken Salad Chick

For more information on the companies in this report, visit www.FranchiseBusinessReview.com | 21


Best of the Best:

MULTI-UNIT

FRANCHISES

(In alphabetical order)

Another Broken Egg Cafe

Food & beverage

* Any Lab Test Now

Lab testing services

Assisting Hands

In-home senior care

Survey

Date

April

2021

July

2021

July

2021

Start-Up

Investment

$811,000 –

$1,203,000

$133,900 –

$217,900

$80,650 –

$152,600

Cash

Requirement

Total

Units

$500,000 109

$90,000 194

$100,000 161

AtWork Group

Recruiting services

March

2021

$154,000 –

$231,000

$100,000 99

BIGGBY COFFEE

Beverages

Oct.

2020

$202,450 –

$418,700

N/A 253

“The support and training

across the spectrum has

been effective.”

– Any Lab Test Now franchisee

Bin There Dump That

Residential dumpster rentals

British Swim School

Swim lessons

* Chicken Salad Chick

Fast casual

Feb.

2020

Jan.

2021

Sep.

2020

$150,000 –

$340,000

$93,700 –

$125,850

$562,000 –

$740,000

$75,000 –

$180,000

208

$75,000 118

$200,000 181

College Hunks Hauling Junk & Moving

Junk removal services

May

2021

$108,800 –

$273,200

$80,000 167

Cousins Subs

Hot/cold subs

Aug.

2020

$220,200 –

$732,500

$100,000 –

$500,000

96

Donatos Pizza

Quick-service

Sep.

2020

$386,500 –

$698,900

$200,000 168

Fazoli’s Restaurants

Fast casual

Oct.

2020

$466,750 –

$1,918,818

$500,000 216

“The HQ team members

are very helpful and will

do what they can to find

the answers for you.”

– Image One franchisee

Footprints Floors

Home services

Freedom Boat Club

Members only boat club

Fuzzy’s Taco Shop

Fast casual

Goldfish Swim School

Swim lessons

Green Home Solutions

Mold remediation

Feb.

2021

Sep.

2021

April

2021

Jan.

2020

Nov.

2020

$75,000 –

$97,580

$181,000 –

$487,500

$360,500 –

$1,219,600

$1,355,283 –

$3,266,858

$53,095 –

$156,570

$75,000 141

$38,000 293

$150,000 –

$500,000

138

$600,000 122

$115,000 206

Heaven’s Best Carpet/Upholstery Cleaning

Carpet & upholstery cleaning

May

2021

$55,560 –

$110,000

$22,500 821

HomeWell Franchising

In-home senior care

Feb.

2021

$67,450 –

$133,200

$46,500 –

$53,385

31

HouseMaster

Professional home inspections

Oct.

2020

$61,100 –

$107,650

$60,000 317

Image One

Commercial cleaning services

Sep.

2021

$42,775 –

$216,674

$50,000 10

JPAR Real Estate

Real estate

Jan.

2021

$37,690 –

$290,660

N/A 63

Keller Williams

Real estate

Jan.

2020

$183,230 –

$336,980

$150,000 820

*This brand’s Franchisee

Satisfaction Report is available at

www.FranchiseBusinessReview.com

* Kona Ice

Frozen treats

LaRosa’s Pizzeria

Fast casual

July

2021

March

2021

$127,750 –

$151,550

$800,000 –

$1,000,000

$20,000 1,394

$500,000 65

22 | For more information on the companies in this report, visit www.FranchiseBusinessReview.com


Survey

Date

Start-Up

Investment

Cash

Requirement

Total

Units

Maid Brigade

Residential cleaning

Feb.

2020

$110,066 –

$127,400

$75,000 –

$100,000

392

My SALON Suite

Private, spacious salon suites

July

2020

$800,000 –

$900,000

$250,000 207

Network in Action

Professional networking

Aug

2021

$43,610 –

$57,500

$50,000 85

Penn Station East Coast Subs

Quick-service

April

2021

$389,731 –

$607,026

$300,000 312

Pet Supplies ‘PLUS’

Pet retailer

July

2021

$389,970 –

$1,267,825

$200,000 607

Planet Fitness

Fitness club

July

2021

$968,100 –

$4,113,000

$1,500,000 2,059

Precision Concrete Cutting

Concrete maintenance services

Aug

2020

$155,000 –

$181,500

$72,000 62

Qdoba

Quick-service

March

2020

$475,500 –

$1,095,000

$350,000 –

$1,000,000

726

Realty ONE Group

Real estate

Feb

2021

$44,000 –

$223,000

$15,000 –

$22,000

284

Signal 88 Security

Private security services

Slim Chickens

Food & beverage

Sola Salon Studios

Salon suites

July

2020

July 21

Nov

2020

$59,200 –

$223,150

$800,000 –

$2,000,000

$545,476 –

$1,737,517

$45,000 712

N/A 115

$500,000 621

“Fantastic system

and leadership.”

– The Joint franchisee

Storm Guard

Home services

April

2021

$185,400 –

$221,600

$185,400 –

$221,600

37

Stretch Zone

Fitness club

May

2021

$106,533 –

$199,624

$55,475 –

$61,000

90

Synergy HomeCare

In-home senior care

June

2021

$50,000 –

$150,000

$50,000 389

The Human Bean

Food & Beverage

July

2021

$165,000 –

$645,000

N/A 48

* The Joint

Chiropractic

Oct

2020

$203,397 –

$378,697

$100,000 585

The Wendy’s Company

Quick-service

Tropical Smoothie Cafe

Fast casual

* Two Men and A Truck

Moving services

Weed Man

Lawn care

Wetzel’s Pretzels

Quick-service

Wingstop

Quick-service

WOW 1 DAY PAINTING

Painting

July

2021

Oct

2020

March

2021

Oct

2020

April

2021

Sep

2021

Jan

2021

$300,000 –

$3,000,000

$257,500 –

$560,500

$179,000 –

$585,000

$69,490 –

$86,550

$153,100 –

$523,850

$347,600 –

$759,100

$67,000 –

$129,500

$500,000 6,209

$125,000 –

$350,000

$80,000 –

$190,000

932

392

$60,000 319

$50,000 –

$100,000

346

$600,000 1,612

$50,000 64

“Training is great!

We have tons of videos

and online classes that

movers, drivers and staff

can learn from and you

have a whole network

that you can learn

and rely on to assist

in running all aspects

of a Franchise.”

YESCO

Visual business communications

March

2021

$64,300 –

$350,000

$60,000 101

– TWO MEN AND A TRUCK franchisee

For more information on the companies in this report, visit www.FranchiseBusinessReview.com | 23


2021

TOP 200

FRANCHISES

Today’s leading brands based on FBR’s owner satisfaction data.

Each year Franchise Business Review recognizes the Top 200 Franchises in the U.S. and Canada for excellence

in achieving high franchisee satisfaction. Many of the brands listed below also make it onto our category specific

awards lists that are featured throughout the year in this quarterly report and on our website.

Full Satisfaction Reports are available at FranchiseBusinessReview.com.

ADVERTISING & SALES

* Our Town America

Discovery Map

Town Money Saver

AUTOMOTIVE

* Christian Brothers Automotive

Auto Appraisal Network

* Snap-on Tools

Tint World

RNR Tire Express

Ziebart

BUSINESS SERVICES

* FASTSIGNS

* Sandler Training

* Express Employment Professionals

* ActionCOACH

Sanford Rose Associates

* Minuteman Press

Nextaff

* Supporting Strategies

Network in Action

Remedy Intelligent Staffing

YESCO

AtWork Group

Dale Carnegie

* InXpress

Office Evolution

Intelligent Office

CHILD SERVICES

* Soccer Shots

Amazing Athletes

Young Rembrandts

* TSS Photography

Snapology

High Touch High Tech

CompuChild

TGA Premier Sports

CLEANING & MAINTENANCE

* MaidPro

Anago Cleaning Systems

Aire-Master of America

Maid Brigade

* Office Pride

* 360clean

Heaven’s Best Carpet/Upholstery Cleaning

* The Maids

* Image One

You’ve Got MAIDS

Jan-Pro Cleaning Systems (Master Franchisors)

Executive Image Building Services

EDUCATION

The Goddard School

* Mathnasium

* The Learning Experience

Online Trading Academy

Huntington Learning Center

LearningRx

School of Rock

Creative World School

Best In Class Education Centers

FINANCIAL & TAX

* Payroll Vault

* Brightway Insurance

We Insure

Motto Mortgage

* ATAX

FITNESS

Planet Fitness

Orangetheory Fitness

* Crunch Fitness

* 30-Minute Hit

FOOD & BEVERAGE

Nothing Bundt Cakes

* Kona Ice

A&W Restaurants

Tropical Smoothie Cafe

Wingstop

* Pizza Factory

Donatos Pizza

Pizza Ranch

Fazoli’s Restaurants

The Wendy’s Company

* Checkers & Rally’s

BIGGBY COFFEE

Walk-On’s Bistreaux and Bar

* Chicken Salad Chick

Captain D’s

LaRosa’s Pizzeria

Teriyaki Madness

24 | For more information on the companies in this report, visit www.FranchiseBusinessReview.com


FOOD & BEVERAGE (CONT.)

Qdoba

Lennys Grill & Subs

Cousins Subs

Simple Simon’s Pizza

Capriotti’s Sandwich Shop

Bruster’s Real Ice Cream

Wings Etc.

* The Haagen-Dazs Shoppe Company

* PJ’s Coffee

* East Coast Wings + Grill

* Happy & Healthy Products

Taziki’s Mediterranean Cafe

Frios Gourmet Pops

Straw Hat Pizza

Nathan’s Famous

HEALTH & PERSONAL SERVICES

Fastest Labs

* The Joint

FYZICAL Therapy & Balance Centers

Palm Beach Tan

BEAUTY SERVICES

MY SALON Suite

Sola Salon Studios

Any Lab Test Now

Drybar

Miracle-Ear

101 Mobility

The Woodhouse Day Spa

Spavia Day Spa

Blo Blow Dry Bar

HOME SERVICES

* DreamMaker Bath & Kitchen

Mr. Handyman

Mr. Appliance

HouseMaster

Surface Specialists Systems

* Kitchen Solvers

Color World House Painting

Aire Serv Heating And Air Conditioning

House Doctors Handyman Service

The Patch Boys

Miracle Method Surface Refinishing

TruBlue Total House Care

The Grout Doctor

HandyPro Senior Modifications and

Handyman Service

Bloomin Blinds

ShelfGenie

PET SERVICES

Pet Supplies ‘PLUS’

* Dogtopia

In Home Pet Services

REAL ESTATE

NextHome

Keller Williams

Sotheby’s International Realty

Weichert Real Estate Affiliates

Better Homes and Gardens Real Estate

United Country Real Estate

Showhomes Home Staging

JPAR Real Estate

Help-U-Sell Real Estate

RETAIL

* Wild Birds Unlimited

* Pinch A Penny

Rhea Lana’s

Just Between Friends

Dash In Food Stores

SENIOR CARE

* Visiting Angels

Home Instead

* Senior Care Authority

Assisting Hands

Right at Home

* FirstLight Home Care

* BrightStar Care

Home Care Assistance

* Amada Senior Care

Oasis Senior Advisors

Home Helpers Home Care

* CarePatrol

SERVICES

Weed Man

* TWO MEN AND A TRUCK

* Fibrenew

Precision Concrete Cutting

Fish Window Cleaning

Bin There Dump That

Mosquito Shield

Critter Control

Precision Door Service

Mr. Electric

Window Genie

Property Damage Appraisers

* The Glass Guru

SERVICES (CONT.)

* Mosquito Joe

Mr. Rooter Plumbing

* PuroClean

Signal 88 Security

NaturaLawn of America

Green Home Solutions

Grasons Co. Estate Sale Services

Junk King

Hoodz

Glass Doctor

Pirtek

MarbleLife

* Clean Air Lawn Care

Creative Colors International

Boulder Designs

Truly Nolen of America

Service Team of Professionals

Border Magic

Ductz

Tide Dry Cleaners

College Hunks Hauling Junk & Moving

SPORTS & RECREATION

Kampgrounds of America/KOA

Freedom Boat Club

Monster Mini Golf

American Poolplayers Association

* Yogi Bear’s Jellystone Park

British Swim School

Goldfish Swim School

Streamline Brands

TECHNOLOGY

TeamLogic IT

* NerdsToGo

TRAVEL SERVICES

* Cruise Planners

* Dream Vacations

Expedia Cruises

* Full Satisfaction Report Available

at FranchiseBusinessReview.com

For more information on the companies in this report, visit www.FranchiseBusinessReview.com | 25


FBR SPECIAL REPORT // MARKETPLACE

FEATURED FRANCHISEE

BUSINESS SERVICES

BUSINESS SERVICES

ERIC FRIEDRICH

FirstLight Home Care

Southeast Georgia

Franchise owner since 2014

What is your past military experience?

I joined Air Force ROTC at The University of

Georgia in 2005, and after graduation spent a

little less than seven years on active duty. Most

of my active years were spent as an intelligence

officer mainly focusing surveillance and

reconnaissance. My active years took me all over

Europe, Africa, and U.S. I am currently in the Air

Force Reserves and serve at MacDill Air Force

Base in Tampa, Florida.

How has your military training helped

with running a business?

My military training has taught me to be

comfortable working under pressure. Owning

a business throws lots of stressful situations at

you that you can’t necessarily expect or plan for.

Fortunately, military training is designed with this

in mind, putting you through high stress (both

mental and physical) situations and evaluating

your ability to cope with, adapt to and perform

under the stressors you are presented with.

What was it about FirstLight that attracted

you to it?

What really stood out to me about FirstLight

Home Care leadership that made me want to join

their team was how military friendly they were.

I was still on active duty when I first approached

the franchise, and they could not have been more

accommodating and helpful with my timeline

and all the obstacles I would have to face before

I would be able to open. They also offered a

military discount which was the icing on the cake.

ActionCOACH

Initial Investment: $45,000 – $125,000

Cash Requirement: $45,000 – $150,000

Total Units: 231

Business coaching is booming and the global

demand is unprecedented. Business coaching

is the second fastest growth industry behind IT.

ActionCOACH offers you a flexible work-life, with

little overhead and high margin returns.

ActionCOACH is the world’s #1 business coaching

franchise with +27 years of experience. Spanning

+60 countries, our nearly 1,000 ActionCOACHes

work with more than 18,000 businesses weekly

changing lives through business re-education.

Becoming part of the ActionCOACH family

connects you to a global community of

professionally certified experts. The training

is unparalleled, the ongoing support is

unmatched, and you get access to the library of

ActionCOACH’s methodologies. Work with clients

you choose and start living the life you have

always wanted.

For more information on ActionCOACH

opportunities, call (888) 488-2828 or

(702) 795-3188, email info@actioncoach.com,

or visit www.actioncoach.com

Spread Joy,

Enrich Lives, and

Serve Others

with our unique

franchise model

FASTSIGNS

Initial Investment: $233,555 – $307,308

Cash Requirement: $80,000

Total Units: 707

FASTSIGNS International, Inc. is the leading

sign and visual communications franchisor in

North America, and is the worldwide franchisor

of more than 750 independently owned and

operated FASTSIGNS ® centers in 9 countries

including the United States and Puerto Rico, the

United Kingdom, Canada, Chile, Grand Cayman,

the United Arab Emirates, Malta, the Dominican

Republic and Australia (where centers operate

as SIGNWAVE ® ). FASTSIGNS locations provide

comprehensive signage and graphic solutions

to help companies of all sizes and across all

industries attract more attention, communicate

their message, promote their products, help

visitors find their way and extend their branding

across all of their customer touchpoints.

For more information on FASTSIGNS

opportunities, call (214) 346-5679 or visit

www.fsfastsigns.com/own-a-fastsigns.

Chicken Salad Chick

Multiple

Revenue

Streams

Dine In, Take Out,

Drive Thru, Catering, Offsite

For more information on FirstLight HomeCare

franchise opportunities:

• Call: (844) 205-2400

• Email: jdavis@firstlighthomecare.com

• Visit: firstlightfranchise.com

Join Our Family of

Franchise Owners

Visit ChickenSaladChick.com/Franchising

26 | For more information on the companies in this report, visit www.FranchiseBusinessReview.com


FEATURED FRANCHISEE

BUSINESS SERVICES

CHILD SERVICES

The Entrepreneur’s Source

Initial Investment: $117,600 – $125,900

Cash Requirement: $100,000

Total Units: 126

The Entrepreneur’s Source ® (TES) is a pioneer

in the coaching space. TES was founded in

1984 and became the first virtual coaching

franchise when Visionary & Founder Terry Powell

established it in 1998 to fulfill a need in the

market. Over the last 37 years, TES has helped

tens of thousands of individuals achieve their

dreams of self-sufficiency. TES’ Coaches provide

education, awareness, and discovery to their

clients, helping them see how a franchise

can be the vehicle that helps them achieve

their personal income, lifestyle, wealth, and

equity goals.

For more information on TES coaching franchise

opportunities call (203) 405-2145, email

fdadmin@franchisesource.com or visit

www.theentrepreneurssourcediscovery.com.

British Swim School

Initial Investment: $93,700 – $125,850

Cash Requirement: $75,000

Total Units: 118

British Swim School is dedicated to providing all

children the opportunity to learn how to swim,

focusing on the skills needed to survive a water

accident, then moving on to stroke development

techniques, utilizing fun and gentle techniques

taught by experienced instructors. We rent

underutilized pools from fitness centers, hotels

and retirement communities, so there are no

costs for buildout, maintenance or upkeep. As

a franchise owner, you never have to get wet or

teach a lesson (unless you want to!). You’ll also

have the support of well-known Buzz Franchise

Brands, parent company of British Swim School.

For more information on British Swim School

franchise opportunities call (844) 794-6249,

email franchising@britishswimschool.com, or

visit www.britishswimschoolfranchise.com.

JUSTIN LANGSTON

TWO MEN AND A TRUCK

Tulsa, OK and Melbourne, FL

Franchise owner since January 2021

What were you doing prior to purchasing your

franchises?

I started off in marketing here (at TWO MEN AND

A TRUCK) and worked my way up to working for

several different franchise units, and then took

the GM position in Tulsa and now here I am, a

franchisee in Tulsa and also Melbourne, Florida.

What is the best part of franchise ownership?

There’s a certain freedom that comes with being

a business owner that maybe takes a little of the

stress off by not having to worry about a career,

who’s going to hire and whether I get that raise

and not knowing what I want to do with my life

when I get older. A lot of those stressers I had

being a young professional kind of went out the

window when I became a business owner.

What is the best part of being a Two Men And

A Truck franchise owner?

You can bounce so many different things against

other franchise owners and managers.

What advice would you give someone who’s

exploring franchise ownership?

You got to know how to budget and know your

numbers. Working through your finances and

profits is really helpful. Also, you have to be a

good communicator. Surround yourself with good

people. Trust yourself to put the right people in

the right place.

For more information on TWO MEN AND A TRUCK

franchise opportunities:

• Call: (888) 884-1114

• Visit: franchise.twomenandatruck.com

For more information on the companies in this report, visit www.FranchiseBusinessReview.com | 27


FBR SPECIAL REPORT // MARKETPLACE

FEATURED FRANCHISEE

CLEANING & MAINTENANCE

ART & LISA MARTIN

Wild Birds Unlimited

Florence and Irmo, SC

Franchise co-owners since 2018

What is your military experience?

Art joined the US Army in 1984, received Basic

Training at Fort Knox, Kentucky, and was trained

to be an armor crewman. He was then sent to

Fort Carson in Colorado Springs and served in

the 4th Infantry Division. In 1986, Art joined the

1st Armor Division in Erlangen, Germany, where

he was trained on the M1A1 Abrams main battle

tank and served as a patrol leader on the West

German/East German/Czech border. Art left the

military in 1989 to further his education.

Maid Brigade

Initial Investment: $110,066 – $127,400

Cash Requirement: $75,000 – $100,000

Total Units: 392

For over three decades, Maid Brigade has

helped people just like you become successful

entrepreneurs, achieving the quality of life

you’ve been seeking while making an immediate

difference in the lives of those around you.

Our 35-plus years of home cleaning franchise

experience in the home cleaning sector allows

us to continue to be innovators and leaders in

our industry. It’s a business opportunity that is

affordable yet so comprehensive and that it gives

you practically everything you need to succeed.

Maid Brigade is the only cleaning service that

offers PUREcleaning ® maid service.

For more information on Maid Brigade

franchise opportunities (800) 722-6243,

jlazarovitz@maidbrigade.com, visit www.

maidbrigadefranchise.com.

BE YOUR

OWN BOSS.

Choose your franchise

business today from

ones rated highest

by the franchisees

who own them.

Visit

FranchiseBusinessReview.com

How has your military training helped you

run your business?

It helps us understand and appreciate the power

of training and teamwork. We are purposeful

in giving our team members access to all the

training they need and want. We know it will

pay dividends in the future and sets them up for

success, plus it helps them feel like they are part

of our team.

What made you decide to buy a franchise?

Our marketing efforts for a small business

put us in contact with the Franchise Support

Center team at WBU, and we were immediately

impressed with the attitudes of joy, satisfaction,

enthusiasm and happiness of the team and local

franchise owners we met. Almost simultaneously,

we both knew we wanted to be one of those

happy people!

At ATAX, we

know what it takes

to build a business

from the ground up and

face challenges head-on.

Because of our dedication to serving

our customers, we’ve grown to over 60

locations and expanding rapidly; and

you could be our next franchisee.

To us, franchising is not about

following rules; it's about

upholding standards.

To find out more, please

visit ataxfranchise.com

For more information on Wild Birds Unlimited

franchise opportunities:

• Call: (888) 730-7180

• Visit: wbufranchise.com

We’re looking for franchisees committed to the

customer experience and providing legendary service.

28 | For more information on the companies in this report, visit www.FranchiseBusinessReview.com


FEATURED FRANCHISEE

JASON MADDEN

The Entrepreneur’s Source

Albuquerque, NM; Madison, NJ; and Warwick, RI

Franchise owner since 2018

What is your military experience?

I joined the Marines as an infantryman

immediately following high school graduation

in 2001. I completed an honorable enlistment

with the Marines after two assignments and

a deployment to Fallujah, Iraq. After a brief

period as a civilian, I made the choice to go back

in the military and found myself joining the

Army in 2006. While in the Army I served as an

Infantryman, and not long after I had changed my

career path to counterintelligence and became a

Warrant Officer.

How has your military training helped with

running a business?

I believe my military experience training helped

me leverage my organizational skills in team

building. Process optimization and project

management were very important to my success.

I also attribute the resiliency skills I learned in

the military a key factor in helping me run my

business.

What made you decide to buy a franchise?

When I transitioned from the military, I did not

feel the desire to continue with my past career

path. I saw it as an opportunity to reinvent myself

completely, and franchising seemed like the right

fit for me because I liked the fact that there were

systems in place already with a franchise, and

I could start my business with it already being

on third base, versus starting out on the bench.

Overall, I wanted what I think most people want

out of a franchise—control of my career and

lifestyle, a healthy income, and the ability to

grow my wealth.

For more information on The Entrepreneur’s Source

franchise opportunities:

• Call: (203) 405-2145

• Visit: theentrepreneurssourcediscovery.com

For more information on the companies in this report, visit www.FranchiseBusinessReview.com | 29


FBR SPECIAL REPORT // MARKETPLACE

FRANCHISE OPPORTUNITY

The Pool Retail,

Service and Repair

Franchise to Own

Full Turnkey

Business Model

Family

Friendly

In-House

Financing

With 45+ years of sales growth and average store

revenue of $1.5M*, we can help you build a better

future for you and your family.

Tracy | Owner

PORT ST. JOHN, FL

* For the year ending December 31, 2020, Pinch A Penny had 257 stores open. Of those stores, 253 have been open at least one year. Of those open at least one

year, the average annual gross sales were $1,525,624 and some stores (40%) had annual gross sales that exceeded the average. Your results may differ. There is no

assurance that you will do as well. See our 2021 Franchise Disclosure Document for more information.

Call 844.740.5139 today.

Or visit PinchAPennyPoolFranchise.com to learn more.

30 | For more information on the companies in this report, visit www.FranchiseBusinessReview.com


Most companies have struggled

during the COVID-19 pandemic.

BrightStar Care ®

has thrived.

FEATURED FRANCHISEE

JOSEPH TREVINO

Our commitment to the highest standard

of in-home healthcare provides franchisees

with multiple revenue streams that generate

an annual average of $2,152,771*.

877-689-6898

brightstarfranchising.com/home-care

* 2020 average unit revenue for all first franchise locations that were open 12+ months as

of 12/31/2020 per our 3/31/2021 FDD - Item 19. A new franchisee’s results may differ from

these represented performances. There is no assurance that you will do as well and you

must accept that risk. This offering is made by prospectus only.

Clean Air Lawn Care

Houston, TX

Franchise owner since 2015

What is your military experience?

I joined the Texas Army National Guard while in

college and was commissioned as an Aviation

Officer in May of 2003. Upon completion

of Initial Entry Rotary Wing school and the

Advanced Aircraft Qualification Course I was

immediately deployed with the 1-149th Armed

Reconnaissance Battalion in support of Operation

Iraqi Freedom as a Scout Platoon Leader. Other

assignments while serving with 1-149th included

Assistant Operations Officer and Aviation

Maintenance Company Commander.

What do you like about the franchise model?

The ability to plug in to an existing framework

where the learning curve would be reduced

significantly made my decision to take the

plunge in to business ownership much easier.

The franchise business model allows the ability

to avoid many common pitfalls and mistakes one

may encounter going it alone.

What helped you decide to buy your franchise?

Speaking with other owners within the franchise

group during the discovery process allowed me

to see firsthand not only how much support our

leadership team provided for everyone, but how

much they sincerely cared about the success of

each owner. Having a team behind you that is

truly dedicated to your success and committed to

providing as much support as possible is beyond

valuable.

For more information on Clean Air Lawn Care

franchise opportunities:

• Call: (970) 219-7440

• Visit: cleanairlawncare.com

For more information on the companies in this report, visit www.FranchiseBusinessReview.com | 31


Franchise with the

Breakthrough

Better-Chicken Brand!

JACKIE LOBDELL

$3.4M*

AUV

*AUV OF GROUP #1 IN THE 2021 FDD ITEM 19

VICE PRESIDENT OF

FRANCHISE DEVELOPMENT

slimchickensfranchise.com jackie@slimchickens.com (630) 300-4798

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