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4/2021 www.maintworld.com
maintenance & asset management
What led to
this condition? p 22
CAN WE BUILD SANDCASTLES WITH LOOSE SAND? PG 20 AI FACTORY FOR RAILWAY OPERATION & MAINTENANCE PG 32 MAINTENANCE PEOPLE, GET CERTIFIED! PG 44
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EDITORIAL
To Repair or
not to Repair...
WITHOUT any doubt you have already tried to
repair a household appliance and/or an electronic
device. And let me guess, it proved not
to be an easy task. Sometimes spare parts and
technical information are not available. Or you
simply do not succeed to open up the appliance
without causing damage. Throwing it away and
replacing it is then the only solution.
UNACCEPTABLE
In current times of climate change and environmental awareness, people no
longer accept that things cannot be repaired. Many voices call for a shift from a
throw-away society to a more sustainable model. The possibility to repair things
that break plays a major role in this shift. Legislators around the world seem to
have understood the importance of repair.
THE RIGHT TO REPAIR
In July 2021 new legislation has come into force in the UK requiring manufacturers
of white goods and TVs to make repair information and spare parts available
for ten years. In the US, Congressman Joe Morelle introduced a bill in June that
goes even further. In the ‘Fair Repair Act’, both consumers and businesses are given
the fundamental right to carry out repairs on their own equipment. Equipment
manufacturers will be obliged to make available all diagnostic and repair information,
parts, and tools in a timely manner, and on fair and reasonable terms.
In Europe, manufacturers already have to comply with ecodesign directives,
and are obliged to provide spare parts for 10 years. The European Parliament is
also currently considering the introduction of a mandatory repair score. Italy and
France will soon be introducing legislation banning the artificial ageing of consumer
products to extend product lifetime.
REPAIRABILITY BECOMES VISIBLE
France was already pioneering by introducing the ‘repairability index’ for consumer
electronics at the beginning of this year. The easier products are to disassemble,
and the more readily available spare parts and technical information are,
the higher the repair score. Also, the price of the spare parts is considered, next
to some other product-specific criteria, for instance, the number of disassembly
steps. Researchers are currently investigating the impact of the repairability index
both on consumer behaviour, and on product design allowing better repairability.
GAME CHANGER
One thing is clear, the maintenance and asset management community should
embrace the current uprise in awareness of the importance of repair. We will not
only benefit from legislation that is also applicable on industrial assets, but having
consumers thinking about repair might inspire young people to also take up a job
in maintenance in repair. Let’s surf the waves of the right to repair movement!
Wim Vancauwenberghe
Maintenance Evangelist
Member of EFNMS ESHEC (European Health Safety and Environment Committee)
4 maintworld 4/2021
6
The
SPS trade show aims
at “bringing automation to
life” and “covers the entire
spectrum of smart and digital
automation” technology topics.
IN THIS ISSUE 4/2021
36
Corporate
leadership should
support building the Process
Guide by including plant
leadership experts.
=
38
Maintenance
cost is an
important indicator for
a plant’s performance.
6
10
14
16
ICONICS, World Leading Automation
Software Provider & Trusted Partner
in Digital Transformation, to Exhibit
and Present at SPS
Digitalisation of production systems:
The right interfaces for late adopters
What is the big deal about accredited
certification?
Avoiding Unplanned Downtime:
Online Monitor of Critical Bearings
20
22
24
26
32
Can we build sandcastles
with loose sand?
What led to this condition?
OPC UA, MQTT, and Information
Interoperability
Risk Based Inspection
AI Factory for Operation
& Maintenance
36
38
Strategic Success for Shutdowns –
The Importance of C-Suite Support
Benchmarking maintenance cost
in a vacuum
42
3 Ways in Which Manufacturers Can
Manage Their MRO Inventory
44
48
Maintenance people, get certified!
Integrating information for
evidence-based decision making
Issued by Promaint (Finnish Maintenance Society), Messuaukio 1, 00520 Helsinki, Finland tel. +358 29 007 4570 Publisher Omnipress Oy,
Väritehtaankatu 8, 4. kerros, 01300 Vantaa, tel. +358 20 6100, www.omnipress.fi Editor-in-chief Nina Garlo-Melkas tel. +358 50 36 46 491,
nina.garlo@media.fi, Advertisements Kai Portman, Sales Director, tel. +358 358 44 763 2573, ads@maintworld.com Layout Menu Meedia,
www.menuk.ee Subscriptions and Change of Address members toimisto@kunnossapito.fi, non-members tilaajapalvelu@media.fi
Printed by Reusner, www.reusner.ee Frequency 4 issues per year, ISSN L 1798-7024, ISSN 1798-7024 (print), ISSN 1799-8670 (online).
4/2021 maintworld 5
PARTNER ARTICLE
Text and images: ICONICS, SHUTTERSTOCK
ICONICS, World Leading Automation
Software Provider & Trusted Partner in Digital
Transformation, to Exhibit and Present at SPS
The Smart Production Solutions (SPS) Trade Show will happen in Nuremberg, Germany
on November 23 – 25. And as a world leading automation software provider
and trusted partner in digital transformation, ICONICS will exhibit and present at SPS.
This will be our first major international in-person trade show since COVID, and we
are thrilled at the opportunity to see our customers face-to-face again and to help
them solve their operational challenges and meet their corporate sustainability goals.
THE SPS trade show aims at “bringing automation to life” and
“covers the entire spectrum of smart and digital automation”
technology topics. It is also an excellent chance to exchange and
discuss ideas on how to address operational and energy challenges
your company may be facing and spark the imagination for
connected factories, connected infrastructures, and a connected
front on sustainability initiatives.
ICONICS develops software to automate the monitoring and
management of manufacturing and industrial processes. We do
this to help companies reduce their operating costs, be more
efficient, detect faults, improve overall equipment effectiveness,
reduce response times, and so on. The common thread across all
these applications is to focus on specific, measurable factors, and
then connect to the devices, equipment, and environments to
collect the telemetry data. Once all of the data sources are connected,
the trick is to display it in ways that are meaningful to
operators, managers, engineers, and executives. It doesn’t matter
what industry you are in or what type of community you belong to;
we have the tools to display the data to give you real-time information
and real-time wisdom. With this information, you can then
diagnose what’s wrong, what’s happened, what’s inefficient, and
then what corrective measures to take.
The software at work in each of those cases is known
as the ICONICS Suite, and it is a combination of four
elements: GENESIS64, Hyper Historian, AnalytiX®, and
IoTWorX. There is a unique and singular platform service
connecting all of those elements together; not just for the
industry today in its current applications, but also for the
industry as it looks forward to future-proofing the elements
of its systems. And ICONICS Suite is a unified platform
that is competitive, flexible, scalable, and modular, as well
as customizable and extensible. In essence, ICONICS is the
“Switzerland of Automation” with the ability to connect to
virtually any equipment or device.
A key to realizing success in these automation projects
is to start with one specific challenge and then scale up and
out. Start economically and then use that as a baseline to
solve whatever problem you encounter next. And as you
probably know, there is always something else to uncover
once you get started.
Fortunately for the attendees, besides exhibiting at SPS,
ICONICS will also present. Business Development Manager
Sebastian Hohenhoff from our German team will talk on
Tuesday, 23 November from 14:40 to 15:00 about “How
6 maintworld 4/2021
PARTNER ARTICLE
Shopfloor Self-Service Dashboards Improve the Overall
Visibility of Your Production Lines”. Here is a brief glimpse
into what Sebastian will cover in his presentation.
Many manufacturers face the challenge of gathering all relevant
information from different data sources from the shopfloor.
Different vendors provide different systems; some include local
analytics functions while others provide just raw data, if even.
This scattering of information often makes it difficult to provide a
cohesive view of a system and, even in cases where all the data can
be visualized together, it might not be shaped logically for the end
user. Correlating these different datasets with each other is tricky,
and trying to query them using a common set of filters or parameters
can be quite difficult.
To get an overall visibility into the manufacturing process,
it is essential to have a solution which combines all relevant data
from all the various sources into one visualization and analytics
system, no matter who the machine vendor is or what PLC is used.
With ICONICS, the real-time data from the production floor can
be collected via open protocols like OPC UA, Modbus, CC-Link,
and more. Even the use of native and proprietary protocols to
connect to nearly all PLC vendors is possible by utilizing the
Takebishi DeviceXPlorer, which integrates perfectly with
ICONICS’ GENESIS64.
Sebastian will also explain how in order to make visualization
meaningful, just showing real-time data is not enough.
It’s important to have a business intelligence (BI) data model
and information flow engine like ICONICS AnalytiX-BI in the
background. This engine can do calculations with real-time
values, contextualize, and augment these with a variety of meta
data. That meta data can come from nearly any IT source like
relational databases, Kafka, MQTT, web services and more, or
directly from ERP, MES, CRM, or other relevant 3rd party
systems already in place. ICONICS bridges the existing data
silos, gathers and normalizes all that data with user-defined
data models, represents collections of datasets that are logically
related to each other, irrespective of their physical origin,
and allows multi-step transformations of the ingested data for
better shaping and filtering. Striking the right balance between
all of those requirements may seem daunting at first, but by
working with the right solution provider, it is readily achievable
and worthwhile, as it makes the end result even more
powerful.
The outcome of the AnalytiX-BI data model can be visualized
on any smart device, depending on customer preference.
A thick-client installation on a desktop computer can be used or
the flexibility of the HTML5-compatible dashboards can be leveraged
with every current web browser. The dashboards can show up
on large TV screens, tiny smartwatch displays, mobile phones, tablets,
or wearables, responsively adjusting in size to provide the best
possible user experience. The latest ICONICS’ release 10.97.1 even
supports advanced 3D graphics on any modern web browser without
requiring any add-ons, extensions, or plug-ins to be installed.
These more advanced dashboards and visualization features
can be created with ICONICS’ very own GraphWorX64 tool.
But what about the plant manager who is interested in a KPI dashboard
with a focus on Overall Equipment Effectiveness (OEE)
for their entire plant? To address this need, ICONICS has made
self-service dashboards available with KPIWorX. Self-service
4/2021 maintworld 7
PARTNER ARTICLE
means that anyone with access to the visualization system can
easily create dashboards directly from within the browser via
a drag-and-drop feature; no additional software is required. By
using standardized symbol libraries and preconfigured components
(gauges, process points, trends, alarms, grids and more),
a fully functioning dashboard can be created within a matter of
minutes to show the latest real-time and plant-related KPIs.
Additionally, in today’s environment, security of IT and OT
systems is essential. No unauthorized party should be able to read
production data or, even worse, write back malicious or false
data into the system. To prevent cybersecurity related breaches,
GENESIS64 utilizes multiple layers of security. First, to set up,
every installation requires a user with a password to avoid the
danger of completely open systems. To make user administration
easier, the system fully integrates with Microsoft’s Active Directory
for on-premises installations and Azure Active Directory
for cloud deployments. We also strongly encourage the use of
multi-factor authentication, which is supported within ICONICS
applications via OIDC / OAuth2. To secure the domains, SAML 2.0
is supported. To protect the system itself, ICONICS uses binary
signing along with a strong integrity check. VeriSign has signed the
binaries to ensure these have not been tampered with or changed
without authentication. Furthermore, the binaries are obfuscated,
preventing reverse engineering.
Finally, Sebastian will provide a demonstration of our
ICONICS software, so attendees can see firsthand how their
organizations can benefit from our system automation platform.
If you can’t make the presentation, come by our booth
to talk to our team. You can find the ICONICS booth in Hall
5-159, in close proximity to our technology partners like
Microsoft, the OPC Foundation, and Takebishi.
Providing Industry Solutions for Today
and for the Future
Advances in technology, no matter the application, occur
at an incredibly fast pace. To stay competitive, it’s imperative
to stay up to date. But there is an upside to this – it’s
fun! And going to trade shows like SPS is not only an amazing
experience, it is educational at the same time. If you
are planning on attending, stop by for a chat. We’ll get you
up to speed on our latest automation software and digital
transformation technology and get you and your company
on the road to operational efficiency and sustainability.
ICONICS provides industry solutions for today and for the
future. It’s what we do.
Want to know more about how the ICONICS Suite can
help your company with its system automation, digital
technology transformation, and sustainability initiatives?
Watch at your convenience an array of informative, interesting,
and relevant sessions from our ICONICS Connect 2021
event at iconics.com/Connect2021
8 maintworld 4/2021
PARTNER ARTICLE
Digitalisation of production systems:
The right interfaces for late adopters
The fact that digitalisation of production systems is progressing has become an
established consensus among manufacturers, operators, and service providers
in the mechanical engineering sector. At the same time however, statements
such as the following from T-Systems often cause uncertainty among OEMs in
the mechanical engineering sector: “Digitization is disrupting existing”.
Dipl.-Ing. JAKOB DÜCK, Global Industry Segment Manager
THE CORRELATION, as well as the resulting
transformations of business models and
the associated risks, must be viewed in a
highly differentiated manner. The mechanical
engineering sector in particular,
featuring its typical structure of SMEs and
"hidden champions", is in a very good position
worldwide to perceive digitalisation
not as a threat but as an opportunity to
expand existing business models and, over
the long term, to open up new markets by
leveraging new technologies. In the final
instance, it is clear to all business players
that digitalisation will secure the longterm
competitiveness of OEMs in the mechanical
and plant engineering sector.
Which arguments support such a view?
1. Digitalisation can only be
successfully mastered in many
individual steps. For those involved,
this cannot be about all-encompassing
umbrella functionalities, as described
under the terms "IIoT", "Industry
4.0", "Digital Engineering" and the
like. Far more, it is about concrete
approaches that can be used to advance
the efficiency and cost-effectiveness
of machines along the entire "life
cycle" with as little input and effort
as possible. And because automation
in mechanical engineering has been
driven principally by digitalisation for
decades, it is primarily those OEMs
that can successfully implement
these approaches based on their core
competencies. Only OEMs are able
to implement specific measures that
combine existing functionalities and
systems with the most promising
10 maintworld 4/2021
PARTNER ARTICLE
new control and data transmission
technologies! [2]
2. Digitalisation in industry is often
mentioned along with the keyword
"Industry 4.0", a term which stands
for the 4th industrial revolution:
consequently, the disruptive potential
of current technical developments
is equated with the effects of the
industrial use of steam engines,
electricity and computers. Successful
players such as Amazon, Microsoft and
Google are often cited as prominent
examples of the forces of change. In the
case of the medium-sized mechanical
and plant engineering industry, on
the other hand, these developments
appear at least partly as a threat. The
protagonists of digitalisation are
endeavouring to take the edge off
this. Hans Beckhoff, the founder and
CEO of Beckhoff Automation, very
aptly explained during an IHK event
in 2017 that these changes and shifts
represent opportunities for industrial
manufacturing and that the speed of
the upheaval is slower than initially
assumed: "From today's perspective,
the introduction of the steam engine
seems like a revolution. However,
at the time it took more than half
a century for its use in industry to
result in substantial changes." In a
similar manner, he stated, one should
regard the impact of digitalisation for
industrial production today, which is
triggering an evolutionary development
at all levels and in all processes. At the
same time, Beckhoff also emphasises
that this realisation by no means
guarantees that one should sit back and
do nothing! According to Beckhoff, it is
precisely the courageous protagonists
who will be rewarded if they creatively
develop new business models for
production systems.
HARTING has analysed the
implementation strategies of its
customers and can decidedly confirm
Beckhoff's theses. Accordingly, in
order to achieve sustainable success
with digitalisation projects, it is above
all advisable not to want to achieve
everything immediately [3].
Whether the development is revolutionary
or evolutionary: All parties
involved agree that data forms the basis of
more rational processes - and indeed all
types of data. The catch phrase "Data is the
new oil!" originally referred to "Big Data"
or the storage and availability of consumer
data. But this characterisation can certainly
also be applied to data in the industrial
arena. However, to stay with the metaphor,
this "new oil" still requires functioning
"pipelines" and other structural elements.
Consequently, "Data is the new oil" not
least describes the current situation of
many machine and plant manufacturers
who are in the process of revising the generation,
processing and transmission of
data for their products.
The OEM's "data view" of production
systems today can be summarised as follows:
- OEMs are experts for many existing
technological, machine-related data, as
well as for the use of this data in intrinsic
machine functions, and for advanced automation
functions
- The increased use of the "internal
intelligence" of automation components
such as drives, smart sensors, actuators or
HMI systems with all the associated data
transitions is also part of an OEM's standard
toolkit today
- In addition, this comprises all possible
data transfer layers on the level of interlinked
machine or production lines that
use known data origin, machine, user and
process models, which are also considered
proprietary know-how
- However: In terms of digitalisation,
not all the aforementioned data structures
and transmission layers that are part of the
control and automation systems should
simply be "discarded" and replaced by new
ones. This is due to the fact that almost the
entire functionality of modern production
systems is based on software and suitable
specific interfaces - these functionalities
have been developed with an enormous
amount of material and engineering effort.
Consequently, an initial conclusion is
as follows: In order to drive digitalisation
forward with as little effort and input as possible
and to cope with the associated rising
data volumes, machine and plant manufacturers
must be able to continue to use existing
data structures and interfaces!
In the sense of ‘the data is the new oil’
analogy, proven and sufficiently functional
"pipeline structures" must continue to be
used and extended to include new "pipelines".
In this way, companies will succeed
in enhancing their competitiveness and
gaining new market shares in their own
business segment or in other fields of production
technology. To put it in terms of
control technology for industrial systems:
An OEM active in mechanical engineering
needs its proven fieldbuses and interfaces
4/2021 maintworld 11
PARTNER ARTICLE
for evolutionary digitalisation. At the
same time, suitable physical interfaces are
advantageous for the expansion of new
systems and services in the edge areas, as
well as for the most seamless connection
possible to the world of "Big Data". Players
mastering both disciplines will be best
equipped to meet the growing and, in some
cases, still unknown future requirements
of machine users.
The trend-setting requirements for
developments related to digitalisation
outlined in the following section are based
on the experience of the HARTING Technology
Group. The company provides
solutions for all types of data interfaces
of modern drive, control, HMI and communication
technology in mechanical engineering
production systems. HARTING
is also a pioneer in many ground-breaking
developments for power and signal transmission
in the industrial arena. In the
field of Industrial Ethernet, HARTING is
playing a key role in shaping and designing
various standards on the physical layer: for
example, the company is actively involved
in solutions for the so-called SPE (Single
Pair Ethernet) technology.
Decades of experience in the field of interfaces
for factory automation, combined
with the expertise of a trendsetter in the
latest data transmission technologies (including
the "Big Data" world), make it possible
from HARTING's viewpoint to always
find optimal solutions on the physical layer
for each and every specific interface design.
With the help of the right interfaces, OEMs
can decisively drive the migration to digitalisation
forward that is so vital for them.
In each solution here, the respective application
with its mechanical, environmental
and EMC conditions and other requirements
must remain leading.
"What is the simplest and most effective
way to design data transmission interfaces
in production systems - at all conceivable
levels of the factory and all the way into
the 'cloud'? " This question often causes
headaches in the R&D and engineering departments
of machine building companies
that want to gradually shape and design
individual actual digitalisation aspects in
their projects. The requirements that need
to be met are as follows:
- All types of data interfaces should be
implementable, both well-proven but also
current innovations
DIGITALISATION WILL SECURE THE LONG-TERM COMPETITIVENESS
OF OEMS IN THE MECHANICAL AND PLANT ENGINEERING SECTOR.
- The range of interfaces must be scalable,
i.e., the same interface type can be designed
in the required normative version,
IP protection class or for the required environmental
conditions (EMC, resistance
to dirt, UV radiation, mechanical stresses
such as shock & vibration or the hygiene
requirements)
- With regard to the transitions between
sites or sections, it must be possible to use
interfaces that function reliably and conform
to standards
- Product variants must be available
that are designed for different manufacturing
and assembly processes at the OEM,
e.g., for tool-free assembly if flexibility is
required, or for automatic assembly in the
case that higher quantities are to be manufactured
in connection with a high level of
process reliability
- Data interfaces must be combinable
with each other and must be placeable with
other signal and power interfaces in one
enclosure or even together in one insulator
in order to save space and costs and to simplify
processes.
The approach outlined above allows developers
and project managers to concentrate
on the central tasks for their respective
application during the design phase
- without having to spend time on the "less
important criteria" of interfaces. At the
same time, they can be certain that there
is a suitable interface available for every
expansion stage of a machine module or a
data transmission link. The corresponding
solutions are both cost- and functionoptimised
and scalable. The cost-efficient,
technically straight forward expansion of
services and system extensions at all levels
of factory automation and beyond can be
implemented at any time, even retroactively,
at the respective machine user.
Figure 1 presents the approach in an
exemplary way: It provides an overview
of the best-known network systems for
industrial data transmission and describes
selected actual HARTING solutions, which
are shown as product families. It is apparent
exactly how great the freedom in the
design of the data interfaces actually is:
for practically every type of field bus or
Industrial Ethernet there are several options
available for designing the physical
layer. This means that it is (almost) always
possible to find a solution that is optimally
suited to the application - even for requirements
that are still unknown today and/
or for digitalisation requirements that are
growing along with the application.
SOURCES:
[1] T-Systems: Accelerate Digitalisation (t-systems.com)
[2] HMS: "The goal is to generate value from data."(industry-of-things.com)
[3] HARTING: http://www.us- tech.com/RelId/2651702/ISvars/default/Weighing_the_Cost_and_Benefits_of_Digitalization_in_Manufacturing.htm
12 maintworld 4/2021
YOUR PARTNER IN
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CONTACT US FOR AN
ONSITE DEMONSTRATION
CERTIFICATION
What is the big deal about
accredited certification?
Being certified is just
about passing a test,
right? If you can pass the
test, surely that is proof
that you are worthy of
being certified, right?
And as long as there are
no obvious and easy
ways to cheat, surely the
examination process is
adequate, right?
14 maintworld 4/2021
JASON TRANTER,
ARP
Mobius Institute
AS THE OWNER of two organizations that
provide training and accredited certification,
I have a different opinion that I
would like to share. So yes, I am biased,
but we have done things the hard way
for very good reasons (and the ISO is on
my side – or should I say, I am on their
side).
To train or not to train, that is
the first question
Not that it is specifically related to the
accreditation process, but people often
ask why training is required to be
certified by Mobius Institute.
First, the condition monitoring
standards (ISO 18436) defined by the
International Standards Organization
(ISO) require that training is completed.
They define the topics that must be
covered and the duration of the train-
CERTIFICATION
ing. But even the Asset Reliability Practitioner
(ARP) certification requires
training, and it is not part of the condition
monitoring standards.
The reason the ISO choose to require
training, and why the author agrees with
that decision, is because an exam can
only cover a limited set of questions - it
is hoped that a person who is certified
would have much broader and deeper
knowledge. Although there are typically
100 questions on an exam, it is impossible
to test on every single subject. And
on most exams, you only have to get 70%
of the questions correct.
Therefore, we believe that a person
who is certified should have been
educated in a structured manner to a
healthy level of depth on all of the relevant
topics – not just know enough to
get by. The exam "simply" ensures that
they understand certain facts, concepts,
and principles and can apply their
knowledge.
Should you need experience
to be certified?
Again, the ISO condition monitoring
standards require that candidates meet
certain experience requirements which
must be independently verified. For
example, an ISO 18436-2 Category II
vibration analyst must have 18 months of
experience before they can be certified.
But again, if you can pass the exam
why do you need to prove that you have
experience? In the author’s opinion,
the requirement to have experience not
only ensures that certified personnel
can deliver greater value, but it also adds
weight to the meaning of being certified.
If a person is smart enough, they can
learn just enough to get through the
exam potentially without ever having
tested a machine or visited an industrial
site. An employer or consulting client
should have some confidence that a
certified person has at least a minimum
level of competence. Verified experience
provides that confidence.
Can’t the exam be written so
that only competent people
can pass?
There are certainly those who believe that
is true, but the author is not one of them.
First, when most exams have a
70% pass grade, any questions that do
require experience do not even need
to be answered correctly. But you may
like to try to think of an exam question,
that has four multiple choice options,
that only a person with experience can
answer correctly, without there being
any requirement to work in any specific
industry (i.e., you can’t ask a question
about paper mill reliability, or a question
specific to mining). And if you can come
up with such a question, well done, now
you only have to write 99 more before
the exam is ready to go.
So no, even though we ensure that
our exams are as practical as possible
(i.e., not just calculations, recognition of
acronyms and definitions, etc.) I do not
believe that only a person with genuine
experience can pass.
WHEN A NEW CERTIFICATION
PROGRAM IS DEFINED IT
MUST BE APPROVED BY
THE ACCREDITATION BODY.
What is the difference
between accredited and
non-accredited certification?
In short, accredited certification has
been audited by an independent,
Government approved entity that
ensures that what the certification
body does is fair, independent, and
that it meets all of the requirements.
While there are standards like
ISO 18436 that define how condition
monitoring certification works, there
are many certification programs
that are not specifically
defined by the ISO. ARP,
CMRP, CRL, and CRE
are all such programs.
Rather than defining
every last detail of how
every single certification
program should operate,
a standard has been
developed, ISO/IEC 17024, that defines
the core elements that every personnel
certification program must meet.
Accreditation bodies such as ANSI,
JAS-ANZ, and UKAS can then audit
certification bodies such as the
Mobius Institute Board of Certification
(MIBoC) and SMRP to ensure that
everything is clean and aboveboard.
When a new certification program
is defined it must be approved by the
accreditation organization. It will then
be audited every six months for the first
two years minimum and then every
12 months thereafter.
They check everything.
They randomly select a large number
of certified candidates and ensure
they were trained correctly, examine
correctly, they meet the experience
requirements, and much more. They
also ensure that our personnel follow
all procedures, that we have an effective
quality control process in place, and
that everything we do in relation to the
examination process meets the highest
standards. That is why we video record
people taking exams, there must be
invigilator’s, we have exam databases,
and much more.
I could easily make this an extremely
long, detailed, (and boring) article by
explaining all of the details behind our
committees, examination development
and statistical analysis, and much more -
but I will save you from the detail. Let us
just say that no stone is left unturned to
ensure that everything is done correctly.
As a business owner, there are
numerous situations where decisions
must be made in line with the certification
and accreditation requirements
versus decisions that would lead to
greater revenue and profit. But that is
the way it needs to be if certification
is to be respected by those who are
certified and those who wish to employ
certified personnel. So yes, accreditation
matters.
4/2021 maintworld 15
CASE STUDY
Avoiding Unplanned Downtime:
Online Monitor of Critical Bearings
ADRIAN MESSER,
CMRP, UE Systems
adrianm@uesystems.com
Keeping a close eye on the condition of critical equipment
is fundamental in any industrial facility. When
critical bearings fail, it almost always leads to unplanned
downtime and interrupted production process,
costing companies thousands in production loses.
IN THIS CASE STUDY we will look at how an online monitoring
solution using ultrasonic sensors was able to detect an issue on
a critical bearing before it turned into a big problem.
Critical equipment: bleach decker in a pulp and
paper plant
Usually, in pulp and paper plants we will find a wash floor or
wash area, where the paper comes through to be thoroughly
cleaned / bleached. That job is done by a machine called a
bleach decker, which is considered a critical and fundamental
piece of equipment for production operations.
In this particular plant, which has a predictive maintenance
program in place, it was decided to invest in online monitoring
for these machines. The maintenance team wants to be alerted
as soon as anything unusual is happening with the equipment
in order to prevent any failures that would lead to a stop in
production. This machine has 4 bearings, of about 48 inch /
120 cm diameter, rotating at 3 RPM.
To enable online monitoring and early failure detection,
ultrasonic sensors are being used on the machines’ bearings.
These are UE Systems Remote Access Sensors, which are permanently
installed on the bearings and constantly collect decibel
readings and sound recordings. All this data is then sent to
a central processing unit called the 4Cast. This unit is connected
to the Internet and will alert the maintenance team (e-mail
and SMS alerts) when certain decibel levels are reached.
16 maintworld 4/2021
CASE STUDY
Bleach decker with the ultrasonic sensor mounted on the bearing
The sensors are connected to the 4Cast, a central processing unit
with internet connection
Why ultrasound?
The preference for ultrasound technology to monitor these
bearings has to do with its obvious advantages: since the
ultrasonic sensors monitor the bearings’ friction levels, any
increase in friction will be noticed. This allows for a very early
warning of failure. Also, because the data from the sensors
comes in the form of decibel readings, it is easy to interpret:
the higher the friction, the higher the dB value. When this value
reaches a certain limit above the baseline, an alarm is sent.
And, even more relevant to these bearings, ultrasound is the
most efficient technology to inspect slow speed bearings. The
bearings on this machine are rotating at 3RPM. At such slow
speeds, it is generally extremely challenging to notice any issues
using technologies such as vibration analysis or thermography.
But ultrasound shines when the subject is slow speed bearing
monitoring, especially when you can record the sound from the
bearing, analyse it in a sound spectrum software and check if
the amplitude shows any peaks, which normally indicate a fault.
Thus, ultrasound is the perfect technology when we want to
online monitor slow speed critical bearings.
Failure detection with online monitoring using
ultrasonic sensors
Everything seemed to be fine with the bleach decker at this
pulp and paper facility, as the machine was working as expected.
However, the 4Cast, an ultrasonic online monitoring
system, received an unusual decibel reading from one of the
ultrasonic sensors. The NDE (non-drive-end) bearing of this
bleach decker was registering 17dB when, normally, a bearing
rotating at such slow speeds like 3RPM should simply show a
0dB reading.
This, of course, triggered the system to immediately alert
the maintenance team. The 4Cast was setup to consider any
reading above 8dB on this bearing to be a high alarm, and
therefore, the following alert was sent from DMS, the UE Systems
software where all the data from the 4Cast is stored:
We can clearly see why the alert was triggered: the 4Cast
received a 17dB reading from a bearing where the threshold for
a high alarm was setup at 8dB. The alert message also contains
useful information regarding the machine (operating floor
slow moving bearing; bleach decker) and, naturally, a time
stamp of when the reading was taken.
When an alarm level is reached, the 4Cast will also take a
sound recording from the bearing for further analysis. This
is especially useful in slow speed bearings, where the sound
spectrum can tell us a lot about what’s going on with the asset.
In this case, and even though the machine was apparently
working as expected, the sound file spectrum showed a very
different story.
4/2021 maintworld 17
CASE STUDY
The peaks shown in this sound sample clearly indicate a
problem with the bearing. Also, when reproducing the sound
file, we could very clearly hear the impact noises. The failure
was even more obvious when the sound file was compared to
a sound recording from one of the other bearings.
We can clearly see the differences. In this case, the recording
sounds smooth and looks uniform, and we don’t see
amplitude peaks at all. So, this would be an example of how
the sound spectrum of a good bearing should look like.
The next step for the maintenance team was scheduling
the replacement of this bearing, without disrupting production.
When the bearing was dismantled, the damage was
clearly visible.
The signs of impact are obvious. Also, metal fragments
were found in the shaft, plus spalling, with some pitting, and
slight abrasion were present in the outer race.
Conclusion
By detecting the issue at an early stage, the maintenance team
was able to replace the bearing during scheduled downtime
and without disrupting the production process. We can imagine
the consequences if the issue was not detected at this stage
and the bearing was allowed to continue operating: the metal
fragments would certainly affect the motor shaft, which would
then also need to be replaced; and the facility would have to
face unplanned downtime. In such a situation we could be
looking at a loss of around 250K GBP.
By using the proper technology, with the proper maintenance
procedures in place, the team was able to identify and
solve the issue before it became a major problem. This case
study shows how powerful ultrasound technology can be,
especially when used in sensors connected to the network to
provide truly online and permanent monitoring solutions.
18 maintworld 4/2021
PARTNER ARTICLE
Can we build sandcastles
with loose sand?
How apparently worthless data, can still be useful
The Internet of things, big data and prescriptive
maintenance are supposed to be the big promises
from the 21st century. No more unplanned downtime
because we can predict all failures. Many companies,
however, struggle with these developments. They
say there is hardly any data available and question
the usability. It appears to be “loose sand” … until you
start working with it.
PETER DECAIGNY
MAINNOVATION,
Peter.Decaigny@
mainnovation.com
THE FIELD of maintenance is developing.
More and more, maintenance and
asset management are mentioned
in the same breath. Where maintenance
focuses mainly on the present
and nearby future – the assets need
to function to be able to deliver the
required production or service – asset
management is more about long-term
planning, life-cycle issues, and modernization.
The goal is to monitor the
lifespan of the assets and start investment
projects at the right time to guarantee
safety and reliability.
20 maintworld 4/2021
PARTNER ARTICLE
Poor data quality?
Executing asset management requires
knowledge about the expected lifespan,
use, degradation and, eventually,
failure of assets.
– Our experience is that companies that
think they only have low-quality data, at
least have these figures at their disposal,
says Peter Decaigny of Mainnovation.
– And they are more useful than
you think.
Companies that are ruled by the illusion
of the day – they are operating like a fire
brigade with a focus on corrective maintenance
– struggle to see the big picture.
– Everyone is busy, malfunctions
regularly occur and most attention is
paid to solving them as quickly as possible.
The misconception is that registration of
this downtime is just 'loose sand'. However,
if you compare the downtime (in hours)
with the frequency of failure - the number
of failures - you gain insight into which assets
often cause downtime for a long time.
These are the assets you need to pay attention
to, Decaigny says.
– By looking for the cause or reason
for the downtime, perhaps they can be resolved
or removed.
– We gain insight into the 'Mean Time
Between Failure' and also the 'Mean Time
to Repair' and this helps to draw the right
conclusions.
Incoherent?
In another case there is a fair amount of
data available, but there seems to be no
connection. It seems like an incoherent
story from which no conclusions can be
drawn. But here too the message is 'just
start with what you do know'.
The first step is collecting and analysing
data. If the analysis only raises questions
and does not provide any insight, it is advisable
to take a critical look at the representation
of those figures.
– We can, for example, plot the Time to
Failure in chronological order. So how many
weeks did it take for an asset to fail. This
could just result in an arbitrary number of
figures. From 120 weeks, to 40 weeks, to 16
weeks and then suddenly 118 weeks again.
It is difficult to draw conclusions from this.
We see companies making the mistake of
taking an average. In this example, one
would replace an asset before the 74th week,
but is that 'just in time' or is this capital
destruction? Data can often initially lead to
confusion instead of insight.
– But don't give up, Decaigny says.
– Start to combine data. Use other
models that compare different values to
the Time to Failure. Or focus on the peaks.
What causes the outliers?
Big data
Mainnovation has clients within plants,
fleet and infra. This means great versatility
in assets. From power stations,
tank storage companies and industrial
installations, to transport and various
infrastructure companies.
– Every asset is unique. Even comparable
assets have unique factors such
as the method of use, the level of maintenance
and the skills and tools of the
operators and the technical service are
of influence, explains Decaigny.
THE INTERNET OF
THINGS, BIG DATA AND
PRESCRIPTIVEMAINTENANCE
ARE SUPPOSED TO BE THE BIG
PROMISES FROM THE 21ST
CENTURY.
– Furthermore, there are, for example,
weather influences or the pressure
or humidity that can have negative
effects on the materials. We know the
term 'a Monday morning product', but
that should be adapted to ‘a Tuesday
afternoon product’, because statistically
that turns out to be a bad production
moment. How come? Nobody knows.
With this Decaigny wants to emphasize
that we cannot just blindly rely on
numbers.
– It starts with data. And by working
with it you can improve the data. Then
it will become clear that the factor 'temperature'
– as an example – must also
be taken into account. And who knows,
you might discover that the Thursday
afternoon operator prefers to work with
an open window.
Value drivers
A correct analysis of the available data is
therefore of great importance. Not only
when minimal data is available, but also
when we use big data and take various
external factors into account. Moreover, it
becomes increasingly difficult to compare
apples to apples and to draw conclusions.
Another approach to get started with data
is to first determine what the most important
value driver is. In other words: what should
we aim for in order to create value with maintenance
and make a positive contribution to
the operating result.
– That can differ per company, even per
factory, explains Decaigny.
– While one wants to aim for maximum
uptime, because the demand for the product
is very high, the other may have to focus on
cost reduction. There is also value in reducing
(security) risks or perhaps it is better to invest
in modernization now because this has economic
added value in the long term.
These are the four value drivers from
Mainnovation's VDM XL methodology.
– And whoever wants to steer in four directions,
will eventually come to a standstill, so
that's never a good idea.
Compare
In the first example we mentioned in this
article – where it was all about minimizing
downtime – the focus was on asset utilization
and improving uptime. In this case we
opt for the value driver cost control. If this is
the mission, we should collect data to help
make decisions about operational expenditure
(OPEX). But how do you know whether
these costs are too high and can possibly be
reduced?
Decaigny has a simple answer to this
question:
– Compare, for instance by benchmarking.
Mainnovation has a benchmark database
of more than 1.000 companies. Comparing
data with companies in the same industry,
provides a realistic picture of the improvement
potential. By dividing the investment
amount by the replacement value, large
companies and small companies can still be
compared.
– For this big data is not a must. But it is
important to choose the right data. By comparing
apples to apples, you know where you
stand and what the possibilities are to take
steps forward to bring you closer to your
business goal, states Decaigny.
So, we have seen that it is good to take the
plunge and just get started. Even if it seems
like loose sand, it is possible to build sandcastles.
A final tip that Decaigny also likes to
give is:
– Make it visible. Let the shopfloor participate.
Show the data, show the improvements
so that people also understand which
buttons they have to turn – literally or figuratively
– to get even more positive figures.
4/2021 maintworld 21
PARTNER ARTICLE
What led to
this condition?
Everything is fine? That shouldn't make us invisible
18 pumps under the responsibility of a Condition Monitoring team,
demonstrating an almost identical behavior, with identical symptoms… and
surely calling for full attention. A user (meaning a friend, a member of the SDT
family) asked me to assist. I was happy to join the party.
TEXT: HARIS TROBRADOVIC I IMAGES: SDT, SHUTTERSTOCK
22 maintworld 4/2021
PARTNER ARTICLE
We are so dedicated to look for a root cause of each failure,
to prevent it from re-occurring. Well, let’s look for a root
cause of success with the same dedication and invested effort,
to make sure it does re-occur.
FIRSTLY, I looked at all the Ultrasound data one by one, and all
of them looked quite similar to the one shown above.
After detailed examination of the entire data set, I found
ABSOLUTELY NOTHING WRONG. With no hesitation, I
called some people much cleverer than myself, to review all
the vibration data and they came back with the absolute same
conclusion about the condition – they found ABSOLUTELY
NOTHING WRONG.
Although it seemed that the party was over, the best part
was yet to come: some Root Cause Analysis (RCA), root causes
of that condition and maybe some recommendations. “If it
wasn’t in a newspaper, it never happened”.
One might think that there was no reason to do an RCA, and
that there was nothing to report, because everything was fine.
Well, we thought that we had a perfectly good reason for RCA
and a proper report.
Because everything is fine
Just a summary of the issued report:
As you can see, there is a lot to report. That excellent
condition did not happen all by itself. There were decisions,
investments, training, people … and lots of knowledge and care
involved to come to the point where we found no issues in the
collected data.
Let’s look at ALL heroes,
not just some of them
Usually, I read about finding a defect, a potential failure. That
is, of course, good. It justifies the use of technology, it proves
the competence of the expert using it and it proves that Condition
Monitoring is a lifesaving approach, so to speak.
But, finding a defect, even in the earliest stages, is never
good news.
It is surely better than waiting for an asset to start sending
smoke signals and fail, but in its essence; it is not good news.
Nobody celebrates when a medical diagnostician finds a
problem, even in the early stages. It proves that he uses proper
technology in a proper way, it proves that he is a good expert.
But that is not good news.
Look at how it developed over the years, moving from full
reactive behavior to predictive. Years ago, companies were
celebrating people coming in at 3 am to repair failed assets,
purely reactive. Those people had a complete exclusivity on
heroism. That was wrong, of course.
Then, we learned a lesson, and started celebrating those
who detect problems much earlier, Condition Monitoring. It
didn’t go smoothly, there was a lot of effort invested in writing
a report about success, because it is not an easy task writing
about something that would cost X $ if not addressed in time.
Practically, reporting an absence of a huge problem by showing
a presence of small one. Showing an egg that would become a
dragon.
People easily notice the presence of a bad
event, but fail to notice the absence of one
Moving to a proactive mindset makes recognizing heroes even
more tricky. How do you convince management about the danger
coming from a dragon, when you don’t even have an egg to
show? How do you report the absence of a big problem without
having a small problem to show? How do you report the complete
absence of problems? How do you connect that absence
with your work? And, on top of that, how do you translate it to
a language that fits the business targets?
Tricky, isn’t it?
Condition Monitoring is much more than just detecting
anomalies. We should not forget that an important (and surely
desirable) part of the job is to confirm good condition. And
that should be the most satisfying part of the job; issuing a report
saying that you can confirm all the assets are working fine.
That doesn’t mean that your technology doesn’t work well.
That doesn’t mean that you are not good at it. It just means
that your work improved the Reliability to the level where
you do not have so much detected problems to show. But you
should show the absence of them.
Make a success root cause analysis and report it.
Then … share the glory with those who made it possible.
Those whose job is to make sure you have nothing to detect.
The lubrication community is one of them.
Let’s start bragging with perfect signals coming from perfectly
operating assets
… and explaining why that is so.
4/2021 maintworld 23
PARTNER ARTICLE
OPC UA, MQTT, and
Information Interoperability
In earlier times, OPC learned a hard lesson that tying a specification to a specific wire
protocol leads to obsolescence as technology evolves. This is why OPC UA has layered
architecture, which makes it possible to create mappings for any number of transports
like JSON HTTP or UA TCP for Client/Server and MQTT or UA UDP for Pub/Sub.
By STEFAN HOPPE, President OPC Foundation
WHEN OPC releases a specification,
they try to provide mappings for what
the market has initially indicated they
want, only to find that sometimes the
uptake may be diminished (e.g., AMQP).
The power of OPC UA is that these mappings
can be quickly modified to implement
new mappings that better match
market needs (e.g., MQTT). When a
future technology emerges, a such as
QUIC/HTTP3, OPC UA is ready.
The reason protocols can be added as
needed is because the value of OPC UA
comes from information interoperability,
which exists no matter what protocol
is used to communicate. OPC UA provides
a standard framework for describing
information that can be accessed by
Client/Server or Pub/Sub. This enables
a level of plug-and-play between applications
from different vendors that
cannot be achieved by simply standardizing
the message format and topic tree.
This is particularly true for cloud-based
applications that need to integrate data
from many sources.
This is why Erich Barnstedt, Chief
Architect, Standards & Consortia, Azure
IoT at Microsoft, shared that, “One of
24 maintworld 4/2021
the questions I get quite a lot is “should I
use OPC UA or MQTT to send industrial
data to the cloud?” My answer is always
the same: Use both! OPC UA for the
payload and MQTT for the transport.
Let me explain:” “First of all, comparing
the two technologies is an apples-to
oranges comparison, as OPC UA is an
application while MQTT is a protocol. It
is like asking: “Should I use web pages or
the Internet Protocol for my website?” I
think you get my point...” The emphasis
on the need for information interoperability
was also why the OPC Foundation
and CESMII joined forces to create the
OPC UA Cloud Library, which enables
the publishing and discovery of standardized
OPC UA Information Models as
a component of the Smart Manufacturing
Innovation Platform and Profiles. In
their July 2021 press release, CESMII
stated, “The key to new levels of innovation
and performance will only be
achieved when information, and associated
context, can flow freely in the enterprise,
to users and applications that
need that information.” Delivering reusable
Information Models is a strategic
component of the Cloud Library.
The protocol independent architecture
of OPC UA also allows for synergies between
applications that would not necessarily have
anything in common. For example, all of
the major automation vendors are investing
heavily in OPC Foundation’s Field Level
Communication (FLC) initiative, which is
based entirely on UA Pub/Sub using UDP.
For these applications, MQTT simply cannot
provide the capabilities that the controller-to-controller
FLC applications require.
On the other hand, the UA Pub/Sub infrastructure
developed for FLC will enable
connectivity to the cloud via UA Pub/Sub
over MQTT because the overall architecture
and configuration model is the same. This,
in turn, will mean a lot of OPC UA commercial
off-the-shelf (COTS) products will be
available that can push data to the cloud via
UA Pub/Sub over MQTT. In the long term
this means a much greater selection of products
will be available to factory owners that
need to connect their factories to the cloud.
This emphasis on information interoperability
and protocol adaptability makes
OPC UA the best long-term solution for any
factory owner looking to leverage MQTT
and a means to connect their factories to the
cloud.
Online Condition
Monitoring
Be Vigilant over your critical assets
• Ultrasound
• Vibration
• Temperature
• Tachometer
• Process
A turn-key
condition monitoring
solution combining the versatility
of ultrasound, the analytics of vibration,
standard communication protocols and an
embedded trending and analysis software.
RISK MANAGEMENT
Risk Based Inspection
TEXT: PDM
Every now and then, the world is shocked by incidents, such as explosions,
emissions of toxic gases, or large fires. For instance, you will recall the giant
explosion of 2,750 tons of ammonium nitrate in the Beirut harbor on August 4,
2020. Such incidents are nightmares that must be prevented at all times.
THIS ARTICLE focuses on one aspect of risk
reduction in the process industry, namely
the risks of static asset failure. It presents
a methodology that helps companies to
focus on the most critical static assets. That
focus is necessary because in an average
plant there simply are too many static assets
to always keep an eye on.
Risk Based Inspection is an effective
and efficient method because it contributes
to the integrity and reliability of static assets
in industrial facilities. It helps to properly
allocate the inspection resources to the
static assets with the highest risk profiles
that need the most attention.
Risk Based Inspection (RBI) is an
effective and efficient inspection management
& planning methodology. RBI contributes
to the integrity and reliability of
static assets in industrial facilities. It helps
to properly allocate the inspection resources
to the static assets with the highest risk
profiles that need the most attention.
Therefore, it is recommended to use RBI
as a default method, especially during large
maintenance projects, rather than waiting
for static asset failures, with related unsafe
situations and consequential damage.
RBI is considered as part of the Risk
Based Maintenance (RBM) approach and is
also seen as a way of working towards Condition
Based Maintenance (CBM).
Static assets and risks
STATIC AND MECHANICAL ASSETS
There is distinction between static and
mechanical assets. The simple fact that
mechanical parts contain rotating or moving
parts usually leads maintenance departments
to pay more attention to these.
Generally speaking, mechanically energized
rotating or moving parts often break down
relatively fast during operation. The movement
of parts tends to create friction, heat
and vibrations that cause wear.
However, these are not a valid reason to
neglect the static parts in industrial facili-
RBI BEST PRACTICES – API 580 / 581
This white paper is based on the API 580 “Risk Based Inspection” standard, which was
issued by the American Petroleum Institute for application to static assets in refining,
petrochemical, and chemical plants. This standard describes the minimum requirements
by providing essential guidelines for the implementation of an effective and
usable RBI program.
The API 581 “Risk Based Inspection Technology” standard compliments these guidelines
by detailing the appropriate methodologies and procedures to be followed. For
example, it provides quantitative calculation methods to determine an inspection plan.
The standards provide the basic RBI system design and is a great starting point for
those wishing to begin with RBI initiation.
There are other international standards that can be used in addition to or instead
of API 580/581, for instance, the European standard EN 16991 “Risk-based inspection
framework” and PCC-3 “Inspection Planning Using Risk-Based Inspection”, issued by
ASME (American Society of Mechanical Engineers).
26 maintworld 4/2021
RISK MANAGEMENT
ties, because these are subject to different
deterioration mechanisms, for example
corrosion under insulation (see textbox).
Static assets are typically used for the
construction of plants or for storage and
transportation of fluids. These fluids are
often dangerous, especially in chemical
installations.
The integrity and reliability of mechanical
assets is the domain of Reliability Centered
Maintenance (RCM), while static assets
are the subject of Risk Based Inspection.
Despite the similarities in approach
of RCM compared to RBI, for example with
regard to the risk matrix, RCM is beyond
the scope of this document.
Static assets
Static assets are parts of industrial facilities
that do not contain rotating or moving
parts. An average plant can easily number
more than a hundred such static assets, for
example:
• piping systems
• storage tanks
• (pressure) vessels
• heat exchangers
• asset housing or casing
• load-bearing structures.
Examples of mechanical assets are pumps,
rotating shafts, conveyor belts, turbines,
engines, and robot arms.
FAILURES OF STATIC ASSETS
The process industry faces some major issues
that imply that Risk Based Inspection
is part of the solution to a broader problem
than the failure of static assets:
• Corrective maintenance is often carried
out too late (after the outage),
preventive maintenance often too early
(better safe than sorry)
• Cost-inefficiencies and low uptime /
availability levels due to unplanned stops
• Inadequate degradation models, limited
standardized guidelines, lack of specialized
(technical) tools.
Corrosion under insulation (CUI)
Corrosion under insulation (CUI) is a degradation
mechanism that occurs in insulated
pipes and appliances and it is one of the major
threats to the aging assets of our contemporary
industry. It is a difficult phenomenon to
control because the locations where it occurs
are difficult to detect. The rate of degradation
depends on many factors and is difficult to
predict. Corrective action is on average necessary
after 20-30 years of operation. Potentially,
the degradation of steel pipes and other
equipment by CUI can lead to major incidents
due to loss of integrity. To prevent this, corrective
measures worth billions of euros are
being taken.
In order to reduce the risks associated with
failure mechanisms, these mechanisms must
be well understood, while control measures
must be defined to ensure the integrity and
reliability of the installation. The control
measures consist of inspections, monitoring,
adjustments & repairs.
Improved system integrity, fewer unplanned
stops, lower maintenance costs,
and higher production are examples of the
benefits and positive results of Risk Based
Inspection.
DELIVERABLES OF RISK BASED
INSPECTION
RBI results in five related deliverables (see
Figure 1):
1. Prioritization of high-risk components:
WHAT to inspect
2. Determination of inspection intervals:
WHEN to inspect
3. Expected damage mechanisms: WHERE
to inspect
4. Selection of best inspection method:
HOW to inspect
5. Data requirements for continuous improvement:
WHAT to report.
To obtain these deliverables efficiently, RBI
follows a structured process.
THE RBI PROCESS
The RBI process as shown in Figure 2 consists
of a loop with six steps:
1. Data and information collection
2. Risk assessment
3. Risk ranking
4. Inspection plan
5. Mitigation
6. Reassessment.
4/2021 maintworld 27
RISK MANAGEMENT
Step 1: Data and information collection
The RBI process is initiated with a data and
information collection phase. This is needed
to understand the characteristics of the
primary processes, especially the damaging
effect of the process mediums (chemicals)
in the static equipment. This step provides
accurate and up-to-date information for the
next steps in the RBI process. The primary
goal is to convert all that data into a suitable
risk-based inspection plan for continuous
condition monitoring, periodic inspections,
and larger turnarounds.
To enhance the failure-forecasting capability,
the RBI database must include the
following up-to-date information:
• Description of failure mechanisms
• Corrosion studies, especially of corrosion
under insulation (CUI), a notorious
equipment killer
• Degradation models per process.
Data is typically collected through detailed
process analysis in conjunction with longterm
corrosion and degradation studies for
each part of the static equipment involved.
Collecting and processing this data can
take a lot of effort, requiring a long-term
perspective, especially when different information
systems are involved. Many large
companies have already built a library of
degradation models.
Data for RBI analysis
Data normally required for an RBI analysis
may include, but is not limited to:
• Type of equipment (original parts, replacements,
or modifications; remaining
lifetime)
• Materials of construction
• Inspection, repair, and replacement
records
• Process fluid compositions
• Inventory of fluids
• Operating conditions
• Safety & detection systems
• Deterioration mechanisms, rates, and
severity (e.g., corrosion, corrosion under
insulation, metal fatigue, stress, or
chemical attack)
• Personnel densities
• Coating, cladding, and insulation data
• Business interruption costs
• Equipment replacement costs
• Environmental remediation costs.
A library of degradation models is the cornerstone
of all maintenance strategies. Such
a library is a prerequisite to switch from
rule-based or time-based inspection to riskbased
inspection.
Step 2: Risk assessment
For each part of the static equipment
the probability of failure and the
consequences of failure are assessed,
based on data from the RBI database.
The probability of failure analysis
should address all deterioration mechanisms
to which the equipment being
studied is susceptible.
The following consequences of failure
must be considered:
• Financial aspects
• Health aspects
• Environmental aspects
• Regulatory consequences.
RBI addresses the concerns of many
plant managers:
• Declining integrity of installations
• Failure of static assets and its
consequences (massive repairs,
unplanned stops)
• Insufficient availability and reliability
of installations
• Consequences of failure for business
(costs, HSE, etc.)
• Safety of employees and local residents
(getting injured, burned, or
poisoned)
• Clean environment (hazardous
28 maintworld 4/2021
leaks, powerful explosions, emissions of toxic gases)
• Requirements imposed by the authorities (high fines,
plant closure).
The probability is typically expressed in terms of frequency
(categories ranging from 1-5), while the consequences
are ranging from “A” (minor) to “E” (severe).
Next, the risk of failure is calculated, which results in risk
categories, “high”, “medium”, “low”.
Risk of failure
=
probability of failure x
consequences of failure
RoF = PoF x CoF
The assessment of overall plant risk is highly complex.
That's why a multidisciplinary team with a broad expertise
is needed. The RBI process involves multiple stakeholders
and various engineering backgrounds. The judgment
of old hands in the profession is to be considered
particularly valuable, but even for them it remains quite
difficult to estimate the risks in the first place.
Step 3: Risk ranking
To prioritize the risks and to communicate the results of
the analysis a risk matrix can be used, like the example
shown in Figure 3 (a 7x7 matrix is also common). The risk
categories (RoF) are plotted in the matrix of probability
categories (PoF) by consequence categories (CoF).
The analysis, as depicted in the risk matrix and substantiated
by quantitative data, is used to optimize priorities
and intervals for the inspection planning. Equipment
items residing towards the right upper corner of the matrix
should take priority, because these items have the
highest risk. These are the most probable failures with
the most severe consequences. In contrast, items residing
towards the left bottom corner of the matrix will tend to
take lower priority, because these items have the lowest
risk.
Like for many other phenomena, the Pareto principle
is applicable for RBI, as it turns out that a large percentage
of the total unit risk will be concentrated in a relatively
small percentage of the equipment items. So, from
all equipment items that are competing for attention, the
idea is to review the inspection plan focusing on those
components with the highest risk.
Step 4: Inspection plan
After the risk ranking, engineers try in collaboration with
corrosion engineers to design an inspection plan that gives
priority to components with the highest total risk. Material
degradation and failure mechanisms will continue to
develop, no matter if the act of inspecting is carried out or
not. Inspection serves to identify, monitor, and measure
these mechanisms before becoming critical. The inspection
serves as a continual risk-updating and reduction effort,
merely in terms of knowing what is currently going on
with the static assets that are being utilized.
RISK MANAGEMENT
Limited resources and manpower
prevent thorough inspections of all
static assets, especially when costly
inspection methods must be used in a
relatively short period of time. Because
the inspection plan allocates the inspection
resources to the static assets with
the highest risk profiles, while avoiding
unnecessary regular inspections
on non-critical items, RBI is actually a
cost-cutting maintenance strategy. The
potential savings on inspection cost are
20-40 percent by implementing RBI.
Categories of inspection
To identify, classify, analyse, and evaluate
failure mechanisms, RBI uses three
categories of inspection:
1. Visual inspection: external inspection.
2. Invasive inspection: opening-up assets
to take samples and examining
CUI.
3. Non-destructive inspection: endoscope,
Eddy-current, acoustic emission
and vibration analysis.
The risk ranking will not provide a
straightforward indication of the type of
inspection; this needs to be determined
per item by choosing the inspection method
that is sufficient for detecting the deterioration
mechanisms and its severity.
Typical situations where risk management
through inspection may have
little or no effect are:
• Corrosion rates well established,
and equipment is nearing end of life
• Instantaneous failures related to
operating conditions such as brittle
fracture
• Inspection technology that is not
sufficient to detect or quantify deterioration
adequately
• Too short a time frame from the
onset of the deterioration to final
failure for periodic inspections to
be effective (e.g., high-cycle fatigue
cracking)
• Event-driven failures (circumstances
that cannot be predicted).
Step 5: Mitigation
If completed inspections have shown
that the inherent overall risk of a static
item is acceptable or relatively low
when compared to other evaluated
static items, no further mitigation
measures may be necessary. However,
since the whole idea revolves around
tackling static items with the highest
risk, more often than not some form
of mitigation has to be considered. For
effective risk reduction you can devise
measures that limit the consequences
and probability. To prevent future
failures, it may be necessary to repair,
modify, or renew parts of the installation,
or to shorten the time interval
between turnarounds or regular inspections.
RBI can potentially be used as a steppingstone
to condition-based monitoring
as it provides an organization with
the ability to gain valuable insight into
their highest risk items of static equipment,
which is routinely inspected. The
initial investments in condition-based
monitoring, including complex sensors
and software packages, can be quite
high, but can also be seen as a form of
mitigation.
Step 6: Reassessment
The previous steps are all based on
particular moments. As time goes by,
changes that could affect the probability
or consequences of failure are inevitable.
Therefore, it’s important that the
facility has an effective Management of
Change process that identifies when a
reassessment is necessary. The RBI reassessment
concerns:
• Inspections
• Process and hardware characteristics
• Maintenance (strategies / approaches).
Many deterioration mechanisms are
time dependent. Typically, the RBI
assessment will project deterioration
at a continuous rate. These rates
may vary over time. Through inspection
activities, the average rates of
deterioration may be better defined.
Some deterioration mechanisms
are independent of time, e.g., they
occur only when there are specific
conditions present. These conditions
may not have been predicted in the
original assessment but may have
subsequently occurred. Inspection
activities will increase information
on the condition of the equipment
and the results should be reviewed to
determine if a RBI reassessment is
necessary.
By creating and using predictive
degradation models, combined with
routine inspections and testing as efficiently
and effectively as possible,
RBI allows for long-term monitoring
of static assets. In the context of
continuous improvement being
embedded in the RBI approach, the
RBI process should be repeated after
the cycle has taken place and the necessary
investments in risk reduction
have been made. Keep in mind that
there will always be some degree of
residual risk as all risks can never be
completely eliminated. The aim of
RBI is to reduce this residual risk to
an acceptable level.
30 maintworld 4/2021
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DIGITALISATION
Industrial AI
Part III: AI Factory for
Operation & Maintenance
RAMIN KARIM, DIEGO GALAR
AND UDAY KUMAR,
Division of Operation and
Maintenance Engineering Luleå
University of Technology
All over the world, industries are boarding the
digital train and exploiting the power of new
and emerging technologies, such as Artificial
Intelligence (AI), Deep Learning (DL), Machine
Learning (ML), Big Data analytics, and Digital
Twins, to enhance competitiveness and make
operations competitive and economically viable.
HOWEVER, transitioning to digitalisation
to manage the complex engineering assets
effectively and efficiently is a challenging
task, as it requires the use and
integration of various tools, technologies
and models.
The move to implementation of
new and emerging technologies requires
availability and accessibility to
data and information, as well as domain-specific
physics-based models
to gain deeper insight into industrial
processes, thus facilitating correct de-
32 maintworld 4/2021
DIGITALISATION
Figure 1. Generic concept of 'AI Factory'
Figure 2. AI Factory defined Analytics Autonomy Level (AAL), (Karim et al, 2021)
cision-making by considering all relevant
and contextual information. In
this transformation journey, data and
models are considered digital assets
(ISO55000) that reflect the current
health of an asset; and processing such
data permits a glimpse into the future
trends of an asset’s health and its performance
from a life cycle perspective.
However, to establish effective and
efficient asset management using a
life cycle perspective and to exploit
the power of new technologies, we
need appropriate concepts, methodologies,
tools, and technologies,
especially given the requirements
of different types of assets and the
associated domain-specific challenges.
More specifically, industries
are facing challenges developing and
implementing AI to increase the level
of autonomy in maintenance, especially
in the contexts of maintenance
and repair needs assessment, task
planning, resource allocation, task
execution, performance assessment,
and continuous improvements, whilst
considering the relevant contextual
information.
The digital transformation of industry
requires deeper insights into the
operational domain of assets, prevalent
business and governance models,
and regulatory regimes to adequately
address the challenges. From a digital
asset management perspective, the
main challenges are related to source
integration, distributed computing,
content processing, and cybersecurity.
A technology platform could bridge
research findings with innovative solutions
that are scalable for the transformation
of industries. These platforms
could provide digital pipelines between
data providers and data consumers,
as illustrated in Figure 1. We label this
concept the AI Factory (AIF). Each
pipeline represents a set of orchestrated
activities aimed to extract, transfer,
load, and process data between the
provider and the consumer; pipelines
are configurable entities, which can
utilise a palette of technologies for
communication, storage, and processing
to enable context-adaptability and
meet the users’ requirements. The selection
of appropriate technologies for
each pipeline should be based on the
context-specific requirements such as
requirements for scalability, authentication,
and authorisation.
To facilitate the development of
line-of-production and to select the
appropriate technologies in the AI
Factory platform, an Analytics Autonomy
Level (AAL) needs to be developed;
see Figure 2. The AAL aims to
identify the maturity level of analytics
in an organisation aim
4/2021 maintworld 33
DIGITALISATION
Figure 3. AI Factory’s model-driven and data-driven architecture
ing for industrial AI. When the digital
and AI maturity of an organisation are
identified, a roadmap can be developed
to support a data-driven approach based
on the current needs and future opportunities.
AI Factory (AIF:) Content and
products
The AI Factory is a virtual technology
platform which integrates technologies
and tools to facilitate engineering
and business solutions by exploiting
the power of data and data-driven
technologies. Of course, organisations
have been using data in their decisionmaking
processes for centuries, but
an AI factory platform also considers
contextual information enhancing the
quality of decision-making process.
Furthermore, the AI Factory also integrates
and uses models based on physic-of-failure
to develop engineering and
business solutions through a use-case
approach.
Digitalisation and the emerging
technologies have made an enormous
difference to the way data is collected
DIGITALISATION AND THE
EMERGING TECHNOLOGIES
HAVE MADE AN ENORMOUS
DIFFERENCE TO THE WAY DATA
IS COLLECTED AND USED FOR
DECISION-MAKING.
and used for decision-making, and this
provides the foundation for the structure
of AI Factory and its architecture.
First, digitalisation has enabled a
set of digital infrastructures in society,
industry, and transport that can be
used in various contexts, such as sharing
data and models. Second, computing
technologies have given society,
industry, and transport (among others)
the ability to run on a digital infrastructure.
Third, Internet of Things (IoT)
and sensor technology have augmented
human senses with the capability to
sense and measure new phenomena,
provided as data flowing throughout
the digital infrastructures. Finally, AI
has enabled us to discover knowledge
from a vast amount of data, using a
digital infrastructure and computing
power. These four ingredients have
changed the concept of the data-driven
approach.
Today, the data-driven approach is
associated with complex fact-based
decision-making processes using digital
infrastructures, distributed computing
(cloud/edge), sensor data, and
augmented analytics empowered by
AI. The fundamental idea of the datadriven
approach is the same: making
decisions on facts (data).
In many areas, including the maintenance
of transport systems, the datadriven
approach promises better accuracy
via fact-based decision-making,
leading to operations excellence and
system sustainability with respect to
economy, technology, and the environment.
However, the mere availability
and accessibility of data provided by an
appropriate information logistics system
is not sufficient for good maintenance
decision-making. Data needs to
34 maintworld 4/2021
DIGITALISATION
be processed, analysed, and interpreted
using digitalisation and AI technologies.
Context awareness is another important
aspect which needs to be considered
in maintenance decision-making.
Context-awareness is the ability to
sense the context in which a decision
will be made, and adapt the analytics
and information logistics to support
the decision-making process.
The following essential aspects must
be considered in a data-driven approach:
• Information logistics, representing
the digital infrastructure
• Analytics, representing knowledge
discovery through a set of algorithms,
fed by data from the information
logistic infrastructure
• Context-awareness, representing
a set of situations for which decisions
will be made, i.e., the purpose
of analytics.
To improve the accuracy of analytic
services, the AI Factory implements
an architecture that integrates modeldriven
and data-driven approaches in
a seamless manner, as illustrated in
Figure 3
AI Factory for Operation
and Maintenance
The ongoing digitalisation and implementation
of AI-technologies in operations
and maintenance depend on the
availability and accessibility of data
for geographically distributed systems.
Lulea University of Technology has
created AI Factory (AIF), a seamless
platform built on loosely coupled storage
and computing services for data
sharing. AIF is a set of smart cloud/
edge-based data services that aim to
accelerate digitalisation in industry
and transport. AIF services provide capabilities
such as acquisition, integration,
transformation, and processing
of asset-related data across all stakeholders,
where services can be invoked
on-premise or in multiple cloud-based
environments. AIF is applicable to
numerous industries. For example,
AI Factory for Railway integrates technologies
and business requirements
and other historical and contextual
information to gain deeper insight into
the performance of railway assets.
AIFs overall architecture rests on
four main pillars; see Figure 1:
• A technology platform
• A digital governance platform
(eGovernance)
• A communication platform
• A coordinating platform
An important aspect to consider when
developing decision-support solutions
based on AI and digital technology is
the users’ experience. The user experience
(UX) design process aims to
create relevance, context-awareness,
and meaningfulness for end-users. In
railway contexts, applying a humancentric
model in the development of
AI-based artefacts will enhance the
usability of the solution, with a subsequent
positive impact on decisionmaking
processes. Therefore, the
analytics services in AI Factory are
combined with other technologies such
as Virtual Reality (VR), Augmented
Reality, Mixed Reality (MR), and so on,
to improve user experience (UX) in AI
implementation.
ASSET MANAGEMENT
Strategic Success for Shutdowns –
The Importance of C-Suite Support
How do the C-Suite leaders ensure they have given the proper
direction and support, so that plant(s) have a clear message and
guidance on what STO’s mean to their company’s success?
IF YOU ASK MOST C-SUITE leaders if
they have long range planning, they will
commonly respond with a resounding
“YES”. This article’s intent is to look at
the inclusion of Strategic Asset Integrity
as part of the plan. Many times, it is left
to the plants to figure out what should be
done to “keep it running”.
Challenges without
C-Suite Support
This can create problems from the very
beginning of the process, due to overall
company alignment:
• Plants do what they think is right
with little to no direction
• They consequently do it differently
from one plant to another
• They do not measure success the
same way
• They have budgets and timing “edicts”
handed down, with little to no input
from plant subject matter experts, as
36 maintworld 4/2021
ALAN WARMACK,
DIRECTOR/PARTNER,
MARSHALL INSTITUTE
INC.
to the work scope needed in the plants
to ensure we have the appropriate
time and budget to accomplish the
right work on the right assets.
• Start dates are moved backwards
and forwards, with no thought of
the impact to the STO plan that
the plant personnel are trying to
work to, nor how it affects procurement
issues such as locking
contract resources, materials, etc.,
which cost additional money and
can have adverse effects on the
performance of the STO’s objectives
being achieved.
Industries call these events by different
names, typically based on which business
sector you fall in. Shutdown is typically
used in manufacturing and mining, Turnaround
is typically used in the energy sector,
and Outage is typically used on utilities going
down (HVAC, Compressed Air, etc.)
ASSET MANAGEMENT
Regardless of what you call it, an STO is
essentially a predetermined period, when
a defined set of planned activities are to be
completed. The work to be accomplished
should be activities that can only be performed
while the plant is out of service.
Personnel in the plant are the ones who
struggle to make these events successful.
The question we should ask is why do they
struggle to create a plan that will successfully
achieve the end results that are expected?
Oftentimes, it can be because they
don’t know what corporate leadership’s
expectations are.
It is very common to see the following
types of issues among companies in a wide
variety of industries. Below is an example
from the Petro-Chemical and Refinery Association.
*
• 95 % of post-SD recommendations
are not implemented
• 90 % of SDs do not reach expected
goals
• 90 % of SDs have scope creep of
between 10–50 %
• 80 % of SDs exceed planned costs
by 10% or more
• 50 % of SDs overrun
Importance of C-Suite
Support
It is critical that STOs are included in C-
Suite discussions when determining long
range plans. Most C-Suite leaders will
ensure they have looked at future trending
expectations, such as sales and marketing,
new product development, major expenditures
for plant expansions, brownfield
plant closures, bringing greenfield plants
online, etc.
These long-range planning meetings
should include plant management, which
will provide updates related to long term
asset conditions of the existing assets within
their plants, which would assist with an
overall understanding of the company’s
strategies over the next 5 – 10 year’s plans.
Which assets will need replacement? What
regulatory items will dictate certain timing
of outages at the site?
This is a great opportunity for the
company’s leadership to develop company
goals and drivers, with input from
the plant’s leaders, thus gaining an overall
alignment as to why the company performs
STO’s, what their importance to the health
of the company is, and how they support
the Corporate Vision and Mission. Only
then can the plant leaders can return to
their plants with a clear method of communication
on what, why, when and how.
Integrated Activity Plan
As C-Suite begins this inclusion to their
long-range planning efforts, more effective
decisions will made in direct support of
their company’s future goals and objectives
in coming years. This is called Integrated
Activity Planning. (IAP)
As the Integrated Activity Plan is formulated,
with input from all functions of
the company, decisions can then be made
in a more rational and productive manner
for all functions. Examples of corporate
leadership supporting the company’s longterm
strategies include which plant(s)
should be taken down at certain times of
the year, what sequence should the plants
go down, how to best support the market
by transitioning product flow in advance
of a plant STO event to minimize sales
impacts, what major expenditures will
LONG-RANGE PLANNING
MEETINGS SHOULD INCLUDE
PLANT MANAGEMENT, WHICH
WILL PROVIDE UPDATES
RELATED TO LONG TERM ASSET
CONDITIONS OF THE EXISTING
ASSETS WITHIN THEIR PLANTS.
be made, based on the function of each
facility, etc. These decisions should be influenced
by the plants providing their predicted
work scope, based on their plant’s
individual long-range plans. This will assist
in developing viable timing of events, as
well as a clearer understanding of future
budgeting projections.
Once the Plant Managers have this
corporate plan, they can be much more
confident in making the proper decisions
on how their STO events will be managed,
once back at their sites. They will be able
to develop their plant’s goals and drivers,
which will directly support the long-range
corporate plans. This will create significant
synergies between the company and the
plants. Corporate leaders will have greater
confidence that the sites are now managing
each site’s STO based on goals and drivers
in support of the company’s vision and
mission.
Corporate Process Guide
After development of the Integrated
Activity Plan, it is critical that corporate
leadership supports building a Corporate
Process Guide that will be used as
guidance to all plants on what a good
STO should look like. This will ensure
all plants have a clear, standardized
path to follow. Of course, each plant will
have to make minor changes based on
their size and complexity, but the point
is, while they may have to perform the
functions differently, they should be doing
these key functions. This provides a
good means for corporate to better compare
plant STO performance and results
when plants are being reviewed.
Corporate leadership should support
building the Process Guide by including
plant leadership / subject matter
experts. This allows each plant to have
input as to the content of the guide,
increasing a sense of ownership, as opposed
to an “edict” being passed down
from Corporate. They are the experts
on these events. They know what works
and what does not work. Including
them will provide a much better process
which will create alignment between
corporate and the plants, allowing a
greater chance at proper implementation
back at their site.
In Summary
These are considerations for the initial
phase of STO development. This article
touched on topics at a high level, and
there are many other details which must
be included, but it is meant as a sampling,
which hopefully if implemented will
assist in ensuring plant asset integrity
is properly supported. This will create
order for the plants, to support the company
with increased asset integrity to
support greater production, revenue, and
decreased spending.
When strategic plans are developed at
the C-suite level, individual plants gain
clarity on their ultimate targets. This clarity
provides them the ability to set their
plant-level STO strategies in support of
their company’s vision.
Not only does strategic clarity empower
each site or plant to execute shutdowns
successfully, it can and arguably should
increase safety while optimizing duration
and cost.
*WORLD CLASS Shutdown MANAGE-
MENT LESSONS BENCHMARKING,
National Petrochemical and Refiners Association,
David W. Fontenot
4/2021 maintworld 37
PARTNER ARTICLE
Benchmarking
maintenance
cost in a vacuum
It is very common that a company or a plant tries to benchmark
its maintenance cost. The maintenance cost/ton or maintenance
cost/unit is typically the benchmark of most interest.
BUT THE EFFORT to benchmark the
maintenance cost/unit produced is quite
futile if it is the sole focus. Why? First,
because the maintenance cost is extremely
hard to compare between plants
due to variability of the following:
• Company definition of maintenance
cost
• Local tax laws
• Currency exchange rate variations
(If comparing internationally)
• Company practices (and ethics)
• The maintenance debt
• Difference in production flow
• Difference in equipment selection
and engineering before plant
start up
• The age of the equipment
Second, the maintenance cost by itself
is not very interesting or even very relevant.
Perhaps it can be compared with
baseball pitches or ice hockey slap shots,
which are roughly the same speed.
A good pitch or slap shot is a tad over
100 mph. Many are obsessed with measuring
the speed of a pitch or slap shot,
but is it relevant? A little bit, but neither
baseball nor hockey is about fast pitches
and hard shots, it’s about winning the
game. Similarly, the name of the game for
any company in the world is one thing,
profit! That is why companies exist.
A paper mill in Canada had one of the
highest maintenance costs ($ Mtce cost/
38 maintworld 4/2021
PARTNER ARTICLE
ton) in the industry, but they were the
most profitable ($ profit/ ton). The mill
spent money on maintenance:
• Precision repairs
• The correct materials
• The right maintenance tools for
everyone
• Trained their people
• Organized the technical data such
as Bill of materials, equipment
registers, added work order history,
etc.
All these items cost money, mostly temporarily,
and increased the maintenance
cost. What was their return on investment?
They achieved exceptional
equipment reliability and could sell
more product. Therefore, the revenues
increased a lot more than the total cost
even though their maintenance cost was
relatively high.
The point is that the maintenance
cost by itself is not very interesting to
benchmark, and in some cases, completely
misleading for any relevant business
decision. Sub-optimizing by performing
a maintenance cost analysis by
itself is a mistake that can lead to poor
decisions by top management.
The reality I see is that many maintenance
organizations are completely
focused on reducing maintenance cost
and/or to keep within the maintenance
budget. But it is important to understand
that if the product manufactured
can be sold with a profit margin, meaning
that sales price/unit is larger than
the cost/unit to produce it, reduced
downtime (therefore increased production
time) will be more important than
cutting the maintenance cost.
It should be mentioned that there are
other factors in an organization's operation
that are important beside profit and
cost. Those factors are not explored in
this article since the focus is on maintenance
cost. Some examples of other
important factors are:
• Quality of the product. There are
few things more expensive than
poor quality.
• Safety
• Environmental compliance and
awareness
• Follow all regulations including
over and above safety and environment
• Leadership ability
• Skills
• Ethics
• Culture (perhaps just an outcome
of all above, but still)
Is Maintenance Cost / Estimated
Replacement Value (ERV)
the right benchmark to use?
A popular benchmark is the Maintenance
cost / Estimated Replacement
Value (MC/ ERV). Many consultants
have promoted this as a great number
4/2021 maintworld 39
PARTNER ARTICLE
to compare between plants. Some
have even claimed that 2 percent is
“best practice”, or “world-class”. The
2 percent is often used regardless of
what industry that is being benchmarked.
Referring to the variance
in the numerator (if a/b=c, then a is
the numerator i.e., the maintenance
cost) that we have extensively covered
above, we know that the maintenance
cost varies greatly. Trying
to benchmark the MC/ERV between
industries is preposterous and incompetent.
Take a simple example of a conveyor
belt that transports iron ore
outside in a hot, humid environment
to a similar belt that transports wood
chips indoors in a northern paper
mill. The wear of the belt that carries
rock in the sun will be more than the
one that carries wood chips indoors.
Therefore, the maintenance cost will
be higher. A pump that pumps room
temperature water wears differently
compared to one that pumps bitumen
in the oil sands.
Adding to the uncertainty of Maintenance
Cost/ Estimated Replacement
Value, is the ERV itself. Few
plants have a correct number for the
estimated replacement value since
the actual depreciation of the assets
hasn’t been kept up correctly.
Is Maintenance Cost
Useless to Benchmark?
No, it is not useless to benchmark
maintenance cost. Maintenance
cost is an important indicator
for a plant’s performance.
But, the maintenance cost must
be put in perspective with all factors
described above. The age,
past maintenance performed,
the initial investment quality
(Life Cycle Costing), and all other
factors must be analyzed. It
would be impossible to make an
analysis that encompasses all the
important factors that include
maintenance cost. Therefore, the
number shouldn’t be analyzed as
a “stand-alone” number.
What should, and can, be
analyzed is the maintenance
cost performance over time in a
specific plant without comparing
it to other plants. The cost
should be analyzed together with
a set of additional “balancing”
KPIs such as Overall Production
Efficiency (OPE), total cost, revenue,
etc.
WHAT SHOULD BE THE MAIN
GOAL FOR A MAINTENANCE
MANAGEMENT IF IT’S NOT REDUCING
MAINTENANCE COST?
Let’s look at the maintenance cost from
one more angle. If reducing maintenance
cost is the key goal for a maintenance
department, it is a very easy goal to
achieve. Simply stop doing any maintenance
work and your cost will be zero,
goal achieved! Some may say that the
idea above is silly, no mine, plant or mill
would do that. Of course not, but why
wouldn’t they?
If you stop doing maintenance work,
the equipment and the plant stops running,
and your revenue will go to nil.
Plants should define what the outcome
of the maintenance department should be.
It is a critical discussion to have because
it changes the whole approach to maintenance
in an organization. The product of
maintenance work should not be service, it
is not repair, it is not cost. The outcome of
maintenance work is equipment reliability.
If the goal for maintenance is to deliver
equipment reliability instead of reduction
of maintenance cost, high reliability will
reduce the cost over time, and you will get
the best of both worlds.
40 maintworld 4/2021
15–18 MARS 2022 · SVENSKA MÄSSAN, GÖTEBORG
SMART MAINTENANCE
MEANS KNOWING WHAT HAPPENS NEXT
UNDERHALL.SE
#UNDERHÅLLSMÄSSAN
ASSET MANAGEMENT
Ways in Which
Manufacturers
Can Manage Their
MRO Inventory
Modern facilities are focused on streamlining production processes while lowering
operational costs and eliminating equipment downtime. Managing inventory for
different departments within an organization can be nerve-racking. Facilities must
maintain sufficient stocks of replacement parts, tools, safety supplies and other
consumables needed for Maintenance, Repair and Operations (MRO) activities.
BRYAN CHRISTIANSEN, founder and CEO of Limble CMMS.
MRO INVENTORY represents a sizable percentage
of an organization’s annual budget.
Companies are using different strategies
in a bid to optimize MRO inventory. A lean
MRO inventory ensures that companies
eliminate obsolete stocks, retain essential
supplies at safe levels, and reduce MROrelated
expenses.
Production facilities vary in size and
complexity. As a result, the number of consumables
required to keep each facility running
varies. Below are ways for companies
to manage MRO inventory to match the
changes in production technology and complement
proactive maintenance activities.
1) Vendor-Managed Inventory
(VMI)
Through this initiative, the company enlists
the services of a 3rd party partner. The
service provider is granted full authority
to manage inventories at the customer’s
location. The vendor replenishes stocks
of essential products, tools or consumables,
retaining them at the desired level at
any given time. In the VMI approach, the
supplier is at liberty to alter resupply decisions
rather than relying on fulfilment of
customer-initiated orders.
Vendor-Managed Inventory relies on
framework agreements that give vendors
clearer visibility of facility-level stock de-
42 maintworld 4/2021
ASSET MANAGEMENT
mands. By delegating stock-control activities
to an independent service provider, inhouse
employees find ample time to focus
on their core responsibilities.
By gaining full access to the facility’s
inventory, the vendor can extract sufficient
data to forecast demands. This data
reduces reliance on manually prepared
purchase orders, which are subject to repetitive
corrections and reconciliations.
Visibility in the downstream consumables
eliminates the probability of stockouts
while facilitating significant cost
savings. Fewer people will be required
for raising, validating and reconciling
purchase orders, leading to savings in
admin-related costs. In addition, companies
incur reduced costs required for
warehousing and related resources. With
this model, companies are billed based
on the consumed stock rather than the
supplied stock.
VMI initiative has its drawbacks.
Companies tend to build trust around
the approved vendors, making it difficult
INNOVATIVE MRO INVENTORY
MANAGEMENT STRATEGIES
ENSURE THAT COMPANIES
PAY FOR WHATEVER IS USED
AND NOT EVERYTHING THAT IS
SUPPLIED BY THE VENDOR.
to source products from other vendors
leading to a compromise in the quality
and pricing. For sensitive production facilities,
the VMI model is inapplicable as
non-employees would have to get access
to critical inventory data.
2) CMMS and ERP solutions
for managing inventory
Maintenance operations within the production
floors have been improved, thanks
to the robust Computerized Maintenance
Management Systems (CMMS). They can
work in collaboration with Enterprise Resource
Planning (ERP) solutions to ensure
the availability of parts and essential supplies
required to ensure smooth business
operations.
CMMS solutions that come with an
inventory module provide tools for organizations
to manage spare parts inventory.
They help to allocate parts, merging their
usage to work orders and updating future
purchase orders. Mobile CMMS solutions
often contain scanning utilities that enable
technicians to account for every part and
tool used in any MRO process.
CMMS and ERP solutions can hold a
massive amount of data enabling companies
to maintain a detailed record of their
MRO inventory. By serializing essential
supplies, the technicians can search and
identify the location of parts in a warehouse.
They enable any technician to
participate in inventory management by
generating purchase orders whenever necessary.
Maintenance planners can track incoming
inventory and use tracking details
to plan for upcoming maintenance tasks or
reorder supplies. Based on periodic data,
technicians can prioritize vendors based
on the quality of their products, cost, and
lead times.
Using CMMS and ERP to manage
MRO inventory gives in-house employees
full control over stock levels. The system
generates alerts whenever the levels fall
below a prescribed level, providing enough
insights to enhance long-term inventory
planning. They are effective for large-scale
manufacturing facilities with complex
MRO supply requirements.
3) On-site kiosks and vending
machines
Most organizations have centralized
warehousing facilities to keep stock of
essential supplies. Employees engaged in
MRO visit these stores to receive tools,
parts, protective equipment, and production
supplies. Store personnel keep records
of all outgoing products, triggering
reorders from multiple suppliers when
stocks decrease. The whole process is
time-consuming and may impact normal
production. Vending machines and onsite
kiosks can help resolve challenges
associated with centralized storage
units. They can be run by companies or
suppliers, who later bill the organization
based on consumption.
Vending machines are programmed
to dispense required MRO items round
the clock while retaining an accurate record
of all transactions. The machine is
configured for access by specific employees
with stringent limits on quantity and
frequency of use. The restrictions ensure
that inventory is properly utilized, preventing
unnecessary waste. The vending
machines generate alerts when levels fall
below pre-set limits. Data collected by
the machines are utilized in forecasting
future demand.
Vending machines are critical for
production facilities with geographically
dispersed teams. They reduce commuting
costs and have advanced control
tools to prevent wastage. That being said,
any restrictions have to be carefully set
as one doesn’t want to limit access to
tools and parts needed to perform unplanned
emergency maintenance.
Final remarks
Modern manufacturers are focusing on
sustainable production processes, proactive
maintenance, and on reducing operational
costs. Companies must prioritize
the availability of essential supplies for
all production floor teams.
Innovative MRO inventory management
strategies ensure that companies
pay for whatever is used and not everything
that is supplied by the vendor.
Depending on the size of a facility, a company
can choose one or a combination
of the above methods to optimize MRO
inventory.
4/2021 maintworld 43
CERTIFICATION
Maintenance people, get certified!
The 6+1 European maintenance organizations work together as partners in Erasmus+
funded project “Qualification, Validation and Certification of Maintenance Personnel”
to move maintenance qualifications, certifications and validations in Europe forward.
EUROPEAN INDUSTRY needs to work
smarter to increase added value,
profitability, and competitiveness.
Working smarter with a combination
of automation, digitalization and
maintenance allows higher availability
of the production processes. New
technologies like robots, autonomous
vehicles, electromobility, automated
warehouses, conveyor systems -
combined with booming and developing
industries like e-commerce, e-shops and
online groceries with same day delivery,
distribution and public transportation
- constitute a number of challenges for
maintenance and asset management,
a fact we already knew. These trends
accelerated with the COVID19
pandemic, which brought havoc into
labour markets in many countries. All
this resulted in increasing demand
for highly-qualified maintenance
personnel.
Well, new technologies - like augmented
reality, 3D printing, IoT, AI and
machine learning - also create interesting
new opportunities in maintenance,
transforming traditional maintenance
work into a whole new experience for
our personnel. This also contributes to
much higher expertise expected from
the people employed in maintenance
processes today.
These trends in maintenance, however,
are not adequately emphasized in
the vocational education as well as the
academic world. This is one of the most
important issues for the EFNMS. Higher
education is mostly orientated on
development of new technologies and
products and therefore there is a need
for theoretical and practical vocational
training.
The guidelines from the European
Centre for the Development of Vocational
Training, CEDEFOP, focuses on
the validation of non-formal and informal
learning. The total learning results
are of the highest interest for development
of an organization.
Smart and cost-effective production
including maintenance will make
great effects on the competitiveness for
European industries. Therefore, good
examples are a prerequisite for competence
development and new business
opportunities.
Erasmus+ project: Certification and
validation meet new qualification needs
One of the main aims of this Erasmus+
project was to refresh the structure of
maintenance qualifications and update
it to reflect current trends in technologies
and techniques used in industry and
maintenance. The basic objective was to
form a staircase for qualification, validation,
and certification for personnel
within the maintenance area. The outcomes
can be used for recruiting maintenance
personnel for companies and more
importantly, for competence development
and to support lifelong learning.
On top of that, the results of the
work of the 6 international partners
and EFNMS contribute to the European
maintenance certification process
by creating, fitting and finetuning a
number of validation and certification
questions and tasks. The EFNMS certification
for Maintenance Managers, Engineers
and Technicians will be in this way
44 maintworld 4/2021
CERTIFICATION
STRUCTURE OF THE
VALIDATION TEST
Figure 1. EQF levels compared with achieved education and maintenance personnel roles
Table 1. Competence requirements for maintenance professionals of eqf levels 4, 5 and 6.
boosted to reflect current qualification
needs for maintenance personnel in
Europe.
With the above explained ideas in
sight, the priorities of the project were
set to develop:
• A common platform for the
qualification, validation, and
certification of maintenance personnel
with measurable learning
outcomes.
• Detailed qualification requirements
for maintenance personnel
• System for mapping individual
competencies to the qualification
needs.
The project was divided into two consecutive
phases:
• Description of needed qualifications
with measurable learning
outcomes
The European Federation of National
Maintenance Societies (EFNMS) has built
up a database that shape the validation
system. It is based on English questions
which are then translated into local language.
This allows cross-border comparison
of competences. A validation for certificates
in Hungary can be compared to a
certificate in Sweden. Everything is done
under the auspices of the EFNMS. For
EFNMS certificates, the Certification Committee
is responsible for the requirements
and the way to operate the database.
Locally, each country's maintenance association
manages the validation systems.
The international database is divided into
seven subject groups with 26 subgroups.
Validation tests follow this structure.
Every subject has a number of questions.
The number is determined by the importance
of the subject in the professional
role. If you are going to measure a person's
capability, at least 10 questions are
required on the subject and then there
should be at least 30 questions to choose
from.
Each test involves a specific number
of questions from the database. The
number of questions per subject is determined
by the importance of the subject
in the professional role. The system randomly
chooses how the questions come
in the test. This allows test takers to sit
next to each other during the test.
The questions have four to six
answers, where one answer is right. Some
questions contain pictures or diagrams,
where the candidate is required to select
the right answer. When the test is completed,
the evaluation is quick and automated.
The test taker receives a printed
result.
The same subject report and classification
are available for all occupational
levels. Here the EU approach follows
the structure of the European Qualification
Framework training system, where
Maintenance Managers are at EQF level
7, Maintenance Engineers EQF level 6,
Maintenance Technicians EQF level 5 and
Maintenance Mechanics, Maintenance
Electricians and Automation Electricians
at EQF level 4.
For more information about the project
and its outputs, please follow the
project dedicated website http://www.
cemaint.eu. The complete structure of
qualifications for EQF levels 4, 5, 6 and
7 is also available on the website.
4/2021 maintworld 45
CERTIFICATION
• Development of validation
questions for EQF level 6 and
7 based on the structure of
required qualifications.
• There are four categories of
maintenance personnel addressed
in the project:
• EQF level 7: Maintenance
managers,
• EQF level 6: Maintenance supervisors
and engineers,
• EQF level 5: Maintenance
technician specialists,
• EQF level 4: Maintenance
mechanics, electrical and automation
electricians,
EQF stands for European Qualification
Framework. The EQF system
concerns eight reference levels
describing the learning outcomes –
what a learner knows, understands
and is able to do. Levels of national
qualifications will be placed at one
of the EQF reference levels.
The EQF levels ranging from
basic (Level 1) to advanced (Level
8) can be roughly assigned to levels
of education (academic, secondary,
primary) or achieved degrees
and diplomas (as shown in the
diagram below). However, what
really defines various EQF levels
is the learning outcomes, not an
education level achieved by an individual.
For personnel in the field of
physical asset management and
maintenance, EQF levels between
3 and 8 are generally expected.
EQF Level 3 is sufficient for Mechanics,
usually the professionals
on the lowest level in the maintenance
organization structure.
Multiskilled Mechanics are professionals
with significant experience
and flexibility to be able to perform
various advanced tasks in the field
of maintenance. For Multiskilled
Mechanics EQF level 5 is considered
adequate. Maintenance Managers
then typically recruit from
professionals on EQF levels 6, 7 or
8, with suitable academic training
combined with sufficient experience
with maintenance processes.
Besides managerial functions,
EQF level 6 also includes teachers
at vocational schools educating
maintenance technicians and mechanics.
EUROPEAN COOPERATION OF SIX COUNTRIES AND ONE
FEDERATION
Six team members - national maintenance societies federated within the EFNMS
- have been involved in this project working hard to introduce a complete system
for qualification, validation and certification for maintenance personnel throughout
the 23 member countries in the EFNMS. All project partners are members
of the EFNMS, European Federation of National Maintenance Societies, and are
responsible for maintenance developments in their own country.
By mixing experts and technical specialists from different countries and backgrounds,
a truly creative and forward-thinking team was formed.
The leading project partner responsible for project management was the Swedish
Maintenance Society, SvUH (Riksorganisationen Svenskt Underhåll). SvUH is
a non-profit organization owned by the industry, energy sector, universities and
maintenance suppliers. More than 140 companies, organisations, universities and
schools are represented as members.
The Slovenian Maintenance Society (DVS) and the University of Maribor are
responsible for training in maintenance and the associated certifications. Thanks
to the great experience of handling several Erasmus+ projects Slovenia was an
important partner in this project.
The Hungarian Maintenance Society, Magyar Ipari Karbantartók Szervezete,
MIKSZ, was founded by professionals involved in industrial management, service
and equipment distributors, and universities.
The Czech Maintenance Society (CSPU, Česká společnost pro údržbu, z.s.) is a
non-profit association for individual professionals and corporate members aiming
to improve industrial and facility maintenance.
The Finnish Maintenance Society, Promaint, is an organization of members
from industrial production and maintenance departments. Promaint has approximately
1 400 members, of which about 200 are companies or communities.
Iceland is a new member in EFNMS and the Icelandic Maintenance Society,
EVS, has a very active role in introducing new maintenance management solutions
in the country. The members cover various industries and include aluminium
smelters, power generating, engineering and IT companies. The project partner of
the Erasmus+ project on behalf of EVS was DMM Lausnir.
Last but not least, The European Federation of National Maintenance Societies,
EFNMS, acted as an umbrella organization and a body of EU political and professional
importance.
The EFNMS is the initiative organization for developing qualification and competence
for maintenance personnel in Europe. The idea for planned competence
development came from the EFNMS Training and Certification Committees.
The EFNMS has a leading role in validation and certification of European maintenance
managers since the year 1993 and European maintenance technician specialists
since the year 2005. Over the years more than 500 maintenance managers
and more than 300 maintenance technician specialists have been certified in
Europe.
The EFNMS, as a leader for 23 national maintenance societies, also plays a
key role in dissemination of this project´s results to establish maintenance as an
important factor for European industry´s continued development and improvement.
THE AUTHORS:
TOMÁŠ HLADÍK, ČSPÚ, Czech Republic
GUÐMUNDUR JÓN BJARNASON, DMM Lausnir, Iceland
MARIA BRUS LUNDELL, SvUH, Sweden
MIKAELA MALMRUD, SvUH, Sweden
INGEMAR ANDREASON, SvUH, Sweden
ILKKA PALSOLA, Promaint, FInland
ISTVÁN PÁLL, MIKSZ, Hungary
ZSOLT NYESTE, MIKSZ, Hungary
46 maintworld 4/2021
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SUPPORTING INSTITUTIONS
HOST
ASSET MANAGEMENT
Integrating information
for evidence-based
decision-making
In maintenance and asset management, decisions are sometimes based on a single
key indicator or on a strong opinion. Evidence-based asset management encourages
a broader consideration of different sources of information and knowledge and
helps in making better decisions. Information often includes written text, and thus
novel language technologies could extend the evidence base.
JESSE TERVO, HELENA KORTELAINEN, PASI VALKOKARI, VTT Technical Research Centre of Finland Ltd.
HELENA AHONEN-MYKA, Lingsoft Language Services Inc.
48 maintworld 4/2021
EVIDENCE-BASED medicine follows the
idea that the best and latest scientific
evidence should be used in patient treatment
decisions. The evidence-based
decision-making logic has also been
applied in engineering. Evidence-based
Asset Management (EBAM) originates
from the University of Toronto (https://
cmore.mie.utoronto.ca/). It could be said
that EBAM considers devices as patients
who are subjects of care – i.e., maintenance
work and other asset-related
tasks. These tasks always involve decision-making
that requires a combination
of information from different sources. In
this way, the decision-maker will be able
to justify their decision and back it up
with several information sources.
EBAM differs from data-based decision-making
as it emphasizes practical
expertise and seeks to take account of
the underlying phenomena behind the
numbers. In addition to hard statistical
data, various soft data sources – such
as tacit information – are considered
in decision-making. Tacit knowledge
is a form of information that is difficult
to exploit, as it is gained through
experience and can manifest itself in
unconscious modes of action. However,
the tacit knowledge of the field maintenance
technicians can be brought out
and put into words e.g., through various
expert procedures such as risk analysis
and reliability-centred maintenance
(RCM). Such analyses are carried out,
for example, in the context of planning
and continuous improvement.
Language technologies open
up information in text format
Valuable information can be obtained
from written text, for instance from
manufacturer manuals, factory diaries,
and maintenance reports. The challenge
with this kind of information, however,
lies in the wide variety of possible expressions
of language. As the information
is often expressed in a different way
than expected, matching of a decisionmaker's
information needs with the
content can be difficult. The content
may include non-standard words, like
incorrectly typed and incomplete words,
or abbreviations. Moreover, words often
have synonyms, or a document may
not be available in the language of the
decision-maker.
All these challenges can be addressed
with language technology tools. Linguistic
analysis can reduce the variety
of word forms by providing base forms
and even correct errors automatically.
Semantic analysis, based on machinereadable
terminologies, can further
enrich text with synonyms and other
alternative terms, which can then be
used in mapping content to information
needs. Finally, language barriers can be
overcome by machine translation.
Information is scattered
Especially for inexperienced workers,
complex and seldom disturbances
and faults, or new equipment and
novel technology pose challenges. It
would be useful to make use of several
sources of information in fault diagnosis
processes. Similarly, many asset
management and resource management
decisions, such as work planning
and investment, should take into account
not only the maintenance costs
of the equipment, but also the reasons
behind the cost increase, equipment
history and design/procurement solutions,
life cycle plans, spare parts availability,
and employee experience.
Accessing all these data sources at the
same time is difficult because there are
many different forms of information.
Images and drawings are in graphical
form, possibly as 3D models. Operating
ASSET MANAGEMENT
and maintenance instructions can be in
paper documents or practical knowledge
and the experience of operators is only
available orally; maintenance data may be
incompletely reported, and various devicespecific
analyses are archived in design
files. The employees must use several information
systems, and log in each system
with a special user ID and password. Collecting,
retrieving, and combining information
from such system silos is difficult and
time consuming. Often important information
remains in the field and is never
recorded anywhere. However, Industry
4.0 – and more specifically digitization and
cloud technologies – not only enable information
to be digitized, but also improve
the accessibility of information at every
decision-making level. Data can be stored
in a central database instead of individual
silos (Figure 1). From the database it can be
accessed by any system and anyone within
the organization.
On top of a central database, we can develop
completely new types of information
systems that support the operating model
of evidence-based asset management. Such
systems should present asset-specific data
and analyses in a way that is visual and can
be quickly embraced and combine it with
expert knowledge. One approach is to create
role-based user interfaces that support
the most common tasks of different user
groups in maintenance and asset management
and thus reduce information overload
by eliminating unnecessary data.
Figure 1. Connectivity to a single central database enables
building new products and interfaces for different user groups.
4/2021 maintworld 49
ASSET MANAGEMENT
Display only what the
user needs
The “SEED - Solid value from digitalization
in forest industry” (www.seedecosystem.fi)
project was launched in the autumn of 2019,
and forest companies opened their doors to
application developers and research. The
SEED ecosystem develops methods and
tools for business-driven asset management
and productivity improvement. The
SEED ecosystem aims to demonstrate,
through rapid experimentations (POC),
solutions to the challenges described by
industry, which can be further developed
through user feedback through the collaboration
of ecosystem actors, possibly even
towards commercial implementation.
The interviews conducted in the SEED
project highlighted challenges in the availability
and use of asset and maintenance
information, as well as in the utilization of
tacit information. As part of the project,
role-based views were developed for field
maintenance technicians and maintenance
managers to support evidence-based fault
diagnoses and equipment replacement
decisions (Tervo, J. 2021. Evidence-based
decision making for maintenance and asset
management. Master’s Thesis. LUT University).
The user interface was designed
based on the wishes and needs gathered
from users, and its development continues
in the SEED project. The POC application
combines information from different information
systems so that the user needs to
spend as little time as possible searching for
information (Figure 2). It is built around a
universal and versatile search function that
helps the users find just the information
they need. Item-specific documentation
and visualized system entries are readily
available, and information can be searched
by item name, location code, or keyword in
description texts.
The problem of data quality
It is obvious that evidence-based decisionmaking
requires high-quality data sources.
However, event logs and descriptions are
short at best, and too often information
may not be passed on at all to maintenance
technicians and subsequent shifts. There
may be several reasons for this, such as
rush, lack of expertise, technical difficulties
with the systems, or insufficient incentives
to make high-quality entries. Proper forms,
data validation and user motivation are all
key to ensuring complete and efficient information
transfer (IEC 60300-3-2:2004).
Users of the systems don’t like writing long
description texts if they don’t see them
bringing tangible benefits in their work.
This problem should be solved with the use
of an information system that incorporates
the system entries and descriptions
into decisions and rewards for quality
entries later as problem-solving speeds up.
On the other hand, the pursuit of higher
quality records may also require a greater
change in the workplace culture and incentives.
Mobile interfaces, on-the-spot dictation,
“speech-to-text”-technology, and
other new technologies may also contribute
to the quality and comprehensiveness
of human recordings in the future.
Future of evidence-based
decision-making
Businesses are becoming increasingly datadriven,
and many kinds of dashboard and
reporting solutions are emerging. Instead
of static dashboards and standard reports,
evidence-based asset management calls for
specialized reports that can be produced ondemand,
according to the information needs
of the time. The data sources behind the
reports need to be reliable, transparent, and
accessible for rapid processing. Numerical
data can be processed to KPIs and visualizations,
and written text can be analysed with
text mining and language technology tools.
This approach already forms a strong basis to
utilizing evidence in maintenance and asset
management, but there is still lots of work to be
done in finding the best possible ways to store
and display different forms of knowledge.
Linguistic
analysis
Figure 2. With the help of language technology, the search function works regardless of
non-standard words, typing errors or abbreviations.
50 maintworld 4/2021
VIBRATION ANALYSIS
THERMAL IMAGING
ULTRASOUND
MEASUREMENT
EYESIGHT – HEARING – SENSITIVITY
WE HAVE IN COMMON
MASTER THE LANGUAGE OF YOUR MACHINERY
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Turn Your Remote Workers
Into Remote Experts
Now more than ever we need to make our workforce
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Field service worker prioritization system
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Automating and digitizing manual processes to optimize asset performance
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iconics.com/connect2021