Retailers Forum December 2021 EMAG
Monthly magazine for independent retailers, retail store owners and online stores. Every issue features interesting articles on how to start or expand your business along with news of the retail industry. In every issue we have ads from the country's leading wholesale merchandise sources where you can buy from to stock up your store or order goods to sell online. Visit our full site with 1000's of free articles and specials - all free at www.RetailersForum.com
Monthly magazine for independent retailers, retail store owners and online stores. Every issue features interesting articles on how to start or expand your business along with news of the retail industry. In every issue we have ads from the country's leading wholesale merchandise sources where you can buy from to stock up your store or order goods to sell online. Visit our full site with 1000's of free articles and specials - all free at www.RetailersForum.com
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etailers<br />
VOL. 41 NO. 8<br />
DECEMBER <strong>2021</strong><br />
Connecting Connecting Wholesalers and <strong>Retailers</strong> Since 1981Since 1981
BRING YOUR WHOLESALE BUYING INTO THE 21ST CENTURY<br />
or email<br />
PALLETFLY.COM<br />
INFO@PALLETFLY.COM<br />
347-450-1740<br />
SCORE MAJOR DEALS<br />
ON BRAND NAME<br />
PRODUCTS ACROSS<br />
ALL CATEGORIES<br />
SAFE PAYMENT<br />
Minimums starting at just<br />
$250 Multiple Payment Methods<br />
and terms available.<br />
SAVE ON SHIPPING<br />
Simple & Clear Ordering Process.<br />
Ship straight to FBA or your own<br />
warehouse. Use our network of<br />
100 + Shippers to save.<br />
ADVANCED SEARCH<br />
Browse deals in 3 different views<br />
with multiple filters. All with up<br />
to date amazon ranks, fees, and<br />
other cool metrics.<br />
We offer our clients a wide range of products at a wholesale<br />
level. Our up to date analysis of the profits relations to each<br />
product will cut hours of work out of your schedule. These<br />
tools will help you reach your decision quicker. Whether<br />
you’re looking to buy or sell in bulk, we have the right tools<br />
to help you take your business to the next level.<br />
FACTS<br />
• 100’s of Brands & categories<br />
• 10’s of thousands of Deals<br />
• $144,000,000 of inventory<br />
• 900+ items in the top #100<br />
on amazon.com<br />
• 200+ warehouses<br />
RANKED ITEMS<br />
Save time and money searching<br />
for well ranked items. We have<br />
100’s of items ranked under<br />
#100,000!<br />
Page 2 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE<br />
Want More Info? Circle #15 on page 11 • www.Vendor411.com
Want More Info? Circle #07 on page 11 • www.Vendor411.com<br />
RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 3
Fine Jewelry at Incredible Prices<br />
CHAINS<br />
Curb Chains<br />
Figaro Chains<br />
Mariner Chains<br />
Rope Chains<br />
Link Chains<br />
RINGS<br />
Promise Rings<br />
Fancy Rings<br />
Fashion Rings<br />
Pearl Rings<br />
Flower Rings<br />
OPEN YOUR<br />
OWN BRIDAL<br />
BOUTIQUE<br />
ENGAGEMENT RINGS<br />
Ring Sets<br />
Sings w/Side Stones<br />
3-Stone Rings<br />
Princess Cut<br />
Largest<br />
Assortment of<br />
High Quality<br />
14K-18K Gold<br />
and<br />
Sterling Silver<br />
Collections<br />
PENDANTS<br />
Crucifi x<br />
Heary<br />
Zodiac<br />
Sports<br />
Gemstone<br />
MEN’S<br />
RINGS<br />
Wedding Rings<br />
Chain Necklaces<br />
Bracelets<br />
Accessories<br />
www.JewelryMiners.com<br />
Check out our<br />
Special Sales -<br />
Discounts to 75%<br />
No Minimum<br />
Order - 20 Years<br />
Experience<br />
Page 4 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE<br />
QUALITY • TRUST • SERVICE
This is a Buying Guide for<br />
RETAIL STORE OWNERS<br />
Presented within the pages are the latest offerings from the country’s<br />
leading merchandise wholesalers. The advertisers herein sell strictly<br />
wholesale and require that you purchase with the intent of reselling<br />
through retail channels.<br />
HOW TO USE THIS DIRECTORY<br />
☛ Locate the products that interest you.<br />
See our product directory located on<br />
pages 6 & 7.<br />
☛ Make direct contact with advertiser.<br />
Most will have catalogs and price lists<br />
for you.<br />
☛ Order your merchandise, which will be<br />
shipped directly to your store.<br />
CLICK ON BANNERS<br />
IN SELECT ADS<br />
Want More Info? Circle #09 on page 11 • www.Vendor411.com<br />
TO GET FREE CATALOGS/PRICING<br />
FORUM PUBLISHING COMPANY<br />
383 East Main Street, Centerport, NY 11721<br />
www.<strong>Retailers</strong><strong>Forum</strong>.com<br />
CONTACT US:<br />
TEL: 1-800-635-7654<br />
FAX: 631-754-0630<br />
Email: <strong>Forum</strong>Publishing@gmail.com<br />
RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 5
Sell to over 60,000<br />
stores through <strong>Forum</strong><br />
631/754-5000<br />
Start.<br />
Light Up Without<br />
Lighting Up!<br />
Full Service Wholesaler • We Ship Worldwide<br />
LIGHT • Disposables • Kits<br />
E CIG<br />
• E-Liquids<br />
Grow. See our ad on Pg 43<br />
Repair.<br />
Our specialty is helping small and<br />
mid-sized businesses achieve success.<br />
Contact us for free consultation.<br />
see our ad on page 55<br />
1-800-433-7002<br />
info@<strong>Forum</strong>BA.com • www.<strong>Forum</strong>BA.com<br />
DRESS UP FOR<br />
PROFITS!<br />
Every Day’s A Treat!<br />
COSTUMES ARE YEAR ‘ROUND MONEY MAKERS!<br />
WHOLESALE<br />
Costume Club<br />
www.USACostumers<br />
See our USACostumers.com<br />
ad on page 44<br />
• Atomizers<br />
H2 E-Cig Round<br />
Mouth Atomizer<br />
$1.85<br />
5mL Bottle<br />
E- Liquid E-Juice<br />
for E-Cig $1.30<br />
E-Case w/2<br />
Cigarettes + 1 USB<br />
Charger $10.50<br />
Always Be<br />
Fashionable<br />
E-Cig kit Includes 1 cig,<br />
10cartridges, Wa l, USB,<br />
Car Chargers $6.50<br />
FASHIONABLE<br />
SALES<br />
See our ad on Pg 41<br />
BLING IT ON!<br />
HipWholesale.com<br />
SMALL<br />
BUSINESS<br />
CONSULTING<br />
<strong>Forum</strong>BA.com<br />
Ad on Page 28<br />
100’S IN STOCK<br />
All Occassions<br />
Fast Same Day Shipping<br />
Flat Rate Delivery<br />
Electronic<br />
Cigarettes<br />
• E-Cig Batteries<br />
Round Mouth E-Cig<br />
3.5ml Atomizer Set<br />
w/Coil Heads $3.83<br />
• E-Cig Accessories<br />
SHISHA Zero<br />
Nicotine Disposable<br />
E-Cig $3.45<br />
www.Lightecig.com<br />
We Dropship - Distributors WanteD • Scroll website to bottom - Click on WHoLESALE<br />
SNEAKY SAVINGS ON SNEAKERS<br />
See Our Ad on Page 37<br />
Does anybody<br />
read these?<br />
CALL 631-754-5000 and<br />
you’ll get a FREE 3-mo.<br />
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Congratulations to<br />
FALSE ALARM<br />
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ADVERTISERS INDEX<br />
PLEASE PATRONIZE THE LEADING WHOLESALERS<br />
WHO ADVERTISE IN RETAILERS FORUM MAGAZINE<br />
THE TRUSTED BUYING SOURCE FOR RETAIL STORES!<br />
DECEMBER <strong>2021</strong><br />
ADVERTISING<br />
FORUM AD RATES ...........09<br />
APPAREL<br />
1 STOP WHOLESALE .........39<br />
BLANK TEES. ................68<br />
BOUTIQUE CLOSEOUTS. ......19<br />
CLOTHINGWARE ............75<br />
DD BULK ....................66<br />
FASHIONABLE SALES. ........41<br />
FLIRTY WHOLESALE .........28<br />
HEAVENLY SUITS ............18<br />
SCARF WAREHOUSE .........83<br />
STYLE IN FASHION ...........18<br />
STYLISH PLUS ...............21<br />
T SHIRT REP .................31<br />
UIN DEALS ..................49<br />
UNIVERSE WHOLESALE. ......53<br />
USACOSTUMERS.COM .......44<br />
ASSORTED ITEMS<br />
AUCTION FINDER ............46<br />
BEAN WHOLESALERS ........32<br />
DINO DROPSHIP . . . . . . . . . . . . . 67<br />
DOBA DROPSHIP ............23<br />
EVERYTHING CLOSEOUTS ....34<br />
EZ DROPSHIP. ...............48<br />
FIND IT ASIA. ................84<br />
MEGA UBID ................. 52<br />
PALLETFLY. ................. 02<br />
RAMSONS IMPORTS ......... 03<br />
SWEET WHOLESALERS ....... 45<br />
TOP TEN WHOLESALE ........ 86<br />
BOOKS<br />
AUCTION BOOK ............. 87<br />
BUYERS CONTACTS .......... 85<br />
CLOSEOUT DIRECTORY ...... 80<br />
HIDDEN WEALTH ............ 82<br />
CANDY<br />
SWEET WHOLESALERS ....... 45<br />
CELLULAR<br />
CELLCITY.BIZ ............... 47<br />
WHOLE-CELL ............... 61<br />
COMPUTERS<br />
REFURB SHOPS .............. 24<br />
CONSUMER ELECT.<br />
FIND IT CHINA ............... 51<br />
CREDIT CARD<br />
PROCESSING<br />
NORTH AMERICAN. .......... 13
#1<br />
BUYING GUIDE<br />
FOR RETAIL STORES!<br />
DISPLAY/SUPPLIES<br />
& SERVICES<br />
AVVO ......................36<br />
CC WAREHOUSE . . . . . . . . . . . . .33<br />
E-STORE BUILDERS ..........58<br />
E STORE SIGNS ..............63<br />
E-STORE SITES ..............42<br />
FB CAMPAIGNS ..............40<br />
FORA MOBILE COMMERCE ...15<br />
FORUM ADVISORS . . . . . . . . . . .28<br />
FUNDING OFFICES ...........72<br />
KWIK INC ...................74<br />
PAYROLL HELPER ...........70<br />
PROMOTIONAL REWARDS....78<br />
PROTECTION PLANS .........64<br />
RETAILERS BANK ............38<br />
SALES GROUP BAGS. .........20<br />
SETON SIGNAGE .............81<br />
VACATION PROMO ..........54<br />
WHOLESALESOURCES.COM ....<br />
INSIDE BACK COVER<br />
DROPSHIPPERS<br />
DINO DROPSHIP . . . . . . . . . . . . .67<br />
DOBA DROPSHIP ............23<br />
EZ DROPSHIP. ...............48<br />
E-CIGARETTES &<br />
SMOKE SHOP ITEMS<br />
3’x5’Embroidered Flags $14.00 Each<br />
LIGHT E CIG .................55<br />
View our 148 page Catalog online !<br />
www.RIOhio.com<br />
LOGIC WHOLESALE ..........29<br />
USA VAPE DEALS Belt ............69<br />
Buckles $18.00 dz<br />
$36.00 dz<br />
Hat Pins $6.00 dz<br />
$39.00 dz<br />
Tri-Fold<br />
SNEAKER $36.00 dz CLEARANCE.<br />
$5.00 Each<br />
.......37<br />
$36.00 ut 72 pcs<br />
Garden Flags<br />
$48.00 dz<br />
$21.00 dz<br />
$9.00 dz<br />
FOOTWEAR<br />
HANDBAGS<br />
Playing Cards<br />
$18.00 dz<br />
Garden Flags WindSocks<br />
48.00 dz $48.00 dz<br />
12”x18” Metal Signs<br />
$5.50 Each<br />
Belt Buckles<br />
Metal Signs $24.00 dz $42.00 dz<br />
DAKOTA $5.50 Each STEEL ART ...... 16/17<br />
3’x5’Embroidered Flags<br />
$21.00 dz<br />
$14.00 Each<br />
5” Patches $36.00 dz<br />
$18.00 dz<br />
Leather Wallets $5.50 each<br />
BAG CLOSEOUTS ............59<br />
Magnets 3”x8” $18.00 dz<br />
BAG VENDORS ..............26<br />
HOME & HOUSEWARE<br />
MERCHANDISE REP ..........22<br />
Patches $18.00 dz<br />
REEDYVILLE ................18<br />
RUG PROFITS................71<br />
RUSH SUPPLIERS ............76<br />
JEWELRY/<br />
ACCESSORIES<br />
BLING WHOLESALER .........43<br />
BODY CANDY HQ ... BACK COVER<br />
BUND JEWELRY..............35<br />
CLOSEOUTS FOR SALE. .......65<br />
HEAVENLY WHOLESALE ......62<br />
HIP WHOLESALE.............73<br />
JEWEL CLEARANCE ..........50<br />
JEWELRY MINERS............04<br />
SHAKE WHOLESALE. .........20<br />
Min.Order<br />
$150.00<br />
Metal Sign<br />
$4.75 each<br />
$48.00 dz<br />
$30.00 dz<br />
12” Metal Signs<br />
$5.00 Each<br />
$7.00 Each<br />
Belt Buckles<br />
$36.00 dz<br />
$4.50 Each<br />
NOVELTIES<br />
CARTOON CONCEPTS ........22<br />
3pc Magnet<br />
$5.25 Each<br />
Metal Plates<br />
$27.00 dz<br />
8” x 12” Parking Sign $18.00 dz<br />
$15.00 dz<br />
$42.00 dz<br />
$15.50 Each<br />
COOL GLOWING .............27<br />
NOVELTY SELLER ............77<br />
PPE SUPPLIES<br />
PPE STOCKROOM. ...........60<br />
R/C & TOYS<br />
8” x 12” Metal Signs<br />
$39.00 dz<br />
RC VARIETY .................43<br />
$4.00 each<br />
SOARING RC ................26<br />
Leather Bracelet $18.00 dz<br />
SPECIAL FEATURES<br />
FORUM WORKSHOP .........30<br />
READER RESPONSE ..........11<br />
RETAILING NEWS ............14<br />
12”x18” Metal Sign $5.25 each<br />
$15.00 dz<br />
36 pcBiker Ring<br />
$24.00 dz<br />
Best Friend Necklace<br />
RAMSON’S<br />
$39.00 unit<br />
$24.00 dz/sets<br />
1ut/5 dz Mood Rings $33.00 unit<br />
WHAT’S HOT ................12<br />
WATCHES & CLOCKS<br />
TIME WHOLESALERS .........25<br />
WATCH DEALERS ............56<br />
WEDDING ITEMS<br />
SMARTEST BARGAIN . . . . . . . . . 26<br />
HAPPY HOLIDAYS TO<br />
OUR ADVERTISERS<br />
AND READERS.<br />
HERE’S TO A<br />
BRILLIANT 2022!<br />
Advertise in<br />
Metal Sign<br />
12”X18” $5.75 Each<br />
See Page 9<br />
BUSINESS BOOKS<br />
www.BizBooks.org<br />
Ring...Ring...<br />
$36.00 ut/72pcs<br />
Savings<br />
for<br />
Cell<br />
$6.00 dz<br />
See our Hat Ad Pins on Page Also 47<br />
sold by the<br />
Gigantic dozen! Selection<br />
of Variety Goods<br />
See our Ad on Page 03<br />
DROPSHIP TO PROFITS!<br />
Tri- Color Necklace $18.00 dz<br />
1000’s of Items<br />
See our ad on Page 23<br />
WHOLESALERS:<br />
Increase Your Sales<br />
By Advertising Here!<br />
631-754-5000<br />
WIND SPINNERS<br />
Sells Like<br />
A Breeze!<br />
DAKOTA STEEL<br />
See Our Ad on Pgs. 16/17<br />
VISIT FORUM ON<br />
THE INTERNET<br />
View our latest books at<br />
www.bizbooks.org<br />
WE HAVE BUYERS<br />
Databases for ALL Industries<br />
www.BuyersContacts.com
ADVERTISING INFORMATION<br />
www.retailersforum.com<br />
VOL 28 NO. 2<br />
JUNE 2008<br />
MARKETING TIPS!<br />
MERCHANDISE SOURCES<br />
RETAILING TIPS<br />
SELL LIKE AN<br />
EGYPTIAN!<br />
Reach Active Buyers with our Print Readership<br />
Plus over 265,000+ Page Views Monthly Online<br />
✔ Apparel and Accessory Stores<br />
✔ Card and Gift Stores<br />
✔ Discount and Dollar Stores<br />
✔ Distributors and Jobbers<br />
✔ General Merchandise Stores<br />
✔ Internet On Line Stores<br />
✔ Mail Order Catalog Sales<br />
✔ Novelty and Toy Stores<br />
✔ On Line Stores<br />
✔ Resort and Souvenir Stores<br />
✔ Sporting Goods Stores<br />
✔ Variety Merchandise Stores<br />
✔ Wholesalers<br />
ESTABLISHED IN 1981 as a buying source for store<br />
owners and wholesalers, <strong>Retailers</strong> <strong>Forum</strong> offers advertisers<br />
a large national circulation to showcase their products<br />
and services. Many of our readers are located in rural<br />
areas where access to merchandise is difficult, making our<br />
magazine indispensable to their buyers.<br />
Through our unique direct mail and trade show<br />
circulation we constantly rotate our mailing lists, adding<br />
new stores monthly enabling us to deliver new, fresh<br />
buyers each and every month you advertise with us.<br />
In addition to your print ad, your company will be<br />
featured in our digital on line monthly version at<br />
www.RFmagazine.com. Our online magazine produces<br />
over 265,000+ page views monthly for our advertisers,<br />
which is in addition to our print and mail distribution.<br />
Your online ad will link to your website and email<br />
address and we provide unlimited transfers from our<br />
readers into your website 24/7.<br />
FORUM PUBLISHING COMPANY<br />
383 East Main Street, Centerport, NY 11721<br />
www.<strong>Retailers</strong><strong>Forum</strong>.com<br />
CONTACT US:<br />
TEL: 1-800-635-7654<br />
FAX: 631-754-0630<br />
Email: <strong>Forum</strong>Publishing@gmail.com<br />
Page 8 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE
etailers<br />
ADVERTISING RATES<br />
AD SIZE 1 ISSUE 3 ISSUES 6 ISSUES 12 ISSUES<br />
› Page $400 $300 $275 $250<br />
¼ Page $525 $425 $400 $350<br />
½ Page $625 $525 $500 $450<br />
Full Page $850 $750 $700 $650<br />
2 Pages $1,350 $1,250 $1,150 $1,050<br />
Prices shown per month, above rates include full color printing<br />
ADVERTISING SPECS<br />
› Page: 2¼" high x 3¼" wide<br />
¼ Page: 4‚" high x 3¼" wide<br />
½ Page:<br />
Full Page:<br />
4‚" high x 7" wide or<br />
9½" high x 3¼" wide<br />
9½" high x 7" wide<br />
Email or provide CD of ad in exact dimensions as JPG, TIF or preferred<br />
PDF format in CMYK color, 300 dpi resolution only<br />
FULL MARKETING PROGRAM INCLUDED >><br />
✔ Monthly print and mail magazine<br />
✔ Online magazine and search marketing<br />
✔ Distribution at top trade shows<br />
Printed Magazine<br />
• Your ad is featured in our<br />
printed magazine circulated<br />
to buyers across the USA.<br />
Includes distribution at<br />
industry’s top trade shows.<br />
Complete Digital Magazine<br />
• Your ad runs on-line at<br />
www.RFmagazine.com<br />
• Over 265,000+ monthly<br />
page views<br />
• Active link to your website<br />
Phone APP<br />
• Your company included in our<br />
free iPhone and Android APP.<br />
Imagine YOUR company right<br />
on the buyers phones!<br />
Reader Response<br />
• Generates leads from buyers<br />
interested in your products<br />
through a code placed in<br />
your ad and on-line at<br />
www.vendor411.com. Free for<br />
all half and full-page ads.<br />
Search Marketing<br />
• Your company included in<br />
the industry’s leading search<br />
engine: www.supplier411.com<br />
• Saturation marketing coverage<br />
on our new wholesale portal:<br />
www.wholesalesources.com<br />
TOP INDUSTRY TRADE SHOWS 2022<br />
JANUARY<br />
Atlanta Gift Fair<br />
Los Angeles Market Week<br />
Philadelphia Gift & Variety Show<br />
Seattle Gift Show<br />
The Merchandise Center, IL<br />
FEBRUARY<br />
ASD Marketplace Las Vegas Show<br />
Louisville Gift Show<br />
Magic Sourcing Show<br />
New York Toy Fair<br />
Off Price Specialist Show<br />
Rocky Mountain Gift Show<br />
MARCH<br />
Atlanta Spring Gift Show<br />
California Marketplace<br />
Dallas Apparel & Accessories Show<br />
Greensboro Gift & Jewelry Show<br />
The Merchandise Center, IL<br />
APRIL<br />
Hawaii Merchandise Expo<br />
The Merchandise Center, IL<br />
MAY<br />
Las Vegas Licensing Show<br />
New Orleans Gift & Jewelry Show<br />
Northern Michigan Gift & Souvenir Show<br />
Off Price Show NY TBD<br />
The Merchandise Center, IL<br />
JUNE<br />
Dallas Gift & Variety Show<br />
Greensboro Gift & Jewelry Show<br />
LA Fashion Market<br />
JULY<br />
Atlanta Gift & Home Furnishings<br />
California Marketplace<br />
Philadelphia Gift & Variety Show<br />
The Merchandise Center, IL<br />
AUGUST<br />
ASD Market Week<br />
Biloxi Wholesale Show<br />
Louisville Gift Show<br />
Off Price Specialist Show<br />
New Orleans Gift & Jewelry Show<br />
Rocky Mountain Gift Show TBD<br />
St. Louis Gift Show<br />
SEPTEMBER<br />
Asia America Wholesale Show<br />
Dallas Home & Gift Show<br />
Greensboro Gfit & Jewelry Show<br />
Hawaii Gift Show<br />
Norton’s Gift & Variety Show<br />
Philadelphia Candy & Gift Show<br />
The Merchandise Center, IL<br />
OCTOBER<br />
Dallas Apparel & Accessories Show<br />
Las Vegas Souvenir & Gift Show<br />
The Merchandise Center, IL<br />
NOVEMBER<br />
Gatlinburg Gift Show<br />
Hawaii Merchandise Expo<br />
New Orleans Gift & Jewelry Show<br />
Smoky Mountain Variety<br />
DECEMBER<br />
Grand Strand Gift & Variety Show<br />
Greensboro Gift & Jewelry Show<br />
The Merchandise Center, IL<br />
Our Large Holiday Issue Hits The Mails Before<br />
Thanksgiving to Maximize Advertisers Results!<br />
We provide physical magazines at shows or email free<br />
digital magazine to attendees using Attendee database lists.<br />
* Show schedules are subject to change without notice.
From the<br />
PUBLISHER<br />
How’s Your Holiday Supply Chain?<br />
DECEMBER for retailers is the<br />
month that dreams are made of. The<br />
culmination of all of the hard work<br />
and hopes along with the promise of<br />
doing a brisk holiday business are in<br />
all of our minds. This year is destined<br />
to be brighter than last for many of<br />
us and especially for those who had<br />
planned ahead with their inventory.<br />
THE supply chain issues have been<br />
plaguing many of the big box stores<br />
and will surely affect their sales this<br />
year. Many independent retailers do<br />
not rely on bringing in cargo ship<br />
loads and have been able to stock their<br />
stores using their regular wholesalers.<br />
This will put our businesses in a great<br />
position to prosper this season.<br />
ALL of us have suffered the last two<br />
years due to the pandemic and all of<br />
the fallout It has caused our industry.<br />
The encouraging news is that we<br />
have turned the corner and those of<br />
us left standing have emerged wiser<br />
and stronger and ready for a great<br />
2022. After last month’s local elections<br />
throughout the country the masses<br />
have spoken and we will hopefully<br />
return to a more center track. From<br />
that stability our businesses will<br />
benefit.<br />
SMALL businesses are the backbone<br />
of our country and during this holiday<br />
>> ON-LINE SOURCING<br />
time we give our thanks and respect<br />
to those who have held on through<br />
struggles and we stand with you as we<br />
enter the new year more optimistic.<br />
The adversity has made us stronger<br />
and wiser.<br />
NOW we are in the last push of the<br />
season. This month is the final leg<br />
of our race. Our stores will be open<br />
longer, our work hours extended and<br />
pushing us all to our limits. Hopefully<br />
our hard work and efforts will be<br />
rewarded. Revel in the sales you have<br />
made. The amount of income you<br />
make is directly correlated to the<br />
efforts and sacrifices you have made<br />
to your business. It will soon be over<br />
(not soon enough for some of us!) and<br />
you will get a quick reprieve until it is<br />
time for restocking for the New Year<br />
and searching out the next greatest<br />
thing to sell.<br />
ON behalf of the staff of <strong>Forum</strong><br />
Publishing, I’d like to extend to<br />
everyone a very happy and healthy<br />
holiday season and New Year. We’re<br />
proud to serve such a strong and<br />
determined readership and wish<br />
everyone the best as we head into the<br />
New Year with great optimism and<br />
hope. Thank you for making us a part<br />
of your business.<br />
The entire issue of<br />
<strong>Retailers</strong> <strong>Forum</strong> Magazine<br />
is posted on-line at<br />
www.<strong>Retailers</strong><strong>Forum</strong>.com<br />
Includes: Website Links *<br />
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WHAT’S HOT<br />
For more information, contact:<br />
www.DobaDropship.com<br />
For more information, contact:<br />
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LACE TRIM<br />
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ONE of the fastest growing segments in the merchandise sales industry<br />
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SPROCKET is a top platform used in the USA and EU to find thousands<br />
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CHECK out all of the offers and see how easily you can connect your<br />
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SANTA BABY<br />
IF you are already in the lingerie sales space you understand the incredible profit<br />
margins that there are in this market. If you are not you really need to<br />
visit Flirty Wholesale’s website and see the tremendous selection and<br />
high profit items that they have.<br />
LINGERIE is a perennial seller whether it be for no occasion or for<br />
major holidays. The items take up very little space in your store or can<br />
be warehoused in a small space for your online store. The best part is<br />
that the profits are incredible and with Flirty Wholesale you can really<br />
mix it up as there are NO minimums on items. Meaning you can literally<br />
try hundreds of items by stocking just one or a couple in different sizes!<br />
THIS month’s hot special is a beautiful lace trim lingerie rob set for just<br />
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For more information, contact:<br />
www.<strong>Forum</strong>123.com<br />
Tel: 1-631-754-5000<br />
CLOSEOUTS MEANS PROFITS<br />
IF you are already in the lingerie sales space you understand the incredible profit<br />
margins that there are in this market. If you are not you really need to visit Flirty<br />
Wholesale’s website and see the tremendous selection and high profit items that<br />
they have.<br />
LINGERIE is a perennial seller whether it be for no occasion or for major holidays.<br />
The items take up very little space in your store or can be warehoused in a small<br />
space for your online store. The best part is that the profits are incredible and with<br />
Flirty Wholesale you can really mix it up as there are NO minimums on items.<br />
Meaning you can literally try hundreds of items by stocking just one or a couple<br />
in different sizes!<br />
THIS month’s hot special is a beautiful lace trim lingerie robe set for just $16.59.<br />
Check this and many others out today.<br />
Page 12 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE
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Want More Info? Circle #02 on page 11 • www.Vendor411.com<br />
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 13
RETAILING NEWS<br />
Coach Folds New York Store<br />
FOR those of you who are not familiar with New York and have not watched the news for the last couple of<br />
years I will share this with you. The city, once rated as one of the safest large cities in America with a prosperous<br />
retail enviornment has since fallen from that perch. Unfortunately these says Manhattan is infested<br />
with drugs, crime, violence and a huge percentage of retailers closed up. That’s the bad news. The hopeful<br />
news is that with a new mayor in January it is a chance to turn itself around. However, in the meantime<br />
the city has lost many prominent retailers.<br />
LUXURY leather goods retailer Coach has closed its beautiful three-level boutique at Madison Avenue and East<br />
57th Street - the latest blow to the famous but troubled shopping district which continues to lose many of its most<br />
celebrated stores.<br />
THE 6,000 foot store had been at the prime corner for the last thirty years. The closing leaves all of the Vernadoowned<br />
retail space at the landmarked Fuller Building vacant as of today.<br />
THE 57th Street corridor between park and Sixth Avenues as well as blocks to the north and south of it have<br />
been rocked by one retail closure after another in the past two years. Henri Bendel, Ralph Lauren, The Gap, Tommy<br />
Hilfiger, Massimo, Dutti, Stuart Weitzman, Lululemon and Topshop are just some of the major names that have<br />
closed down. The biggest looming loss is the closure of Barneys.<br />
SO much of our retail landscape has been changing quickly. There are several factors that have hastened this,<br />
including shifting retail trends, big city crime, the pandemic and other factors. It is not sure if this bastion of retail<br />
elegance will ever return.<br />
Thinking Post-Covid For Your Business<br />
THE past two years have been especially hard for retailers due to both covid restrictions and consumer<br />
hesitency. We are finally seeing consumers come back to the marketplace and retailers are seeing improvement<br />
in their bottom lines.<br />
ON the other hand for many the pandemic has forced them to rethink their lives and livelihoods and many<br />
business owners do not want to press on and are thinking of selling their businesses. Here are some quick tips to<br />
consider if you’re one of those.<br />
EMOTIONS come into play, so think before you impulsively bail. We all need to understand that for many our<br />
businesses are an extension of ourselves and our happiness. So consider why you are thinking of selling and see if<br />
perhaps you want to wait a little longer before making such a big decision.<br />
IF you decide to sell, unlike a single family home that skyrocketed recently, business values have come down.<br />
Unless yours has been growing during covid which would put you in the drivers seat. The good news for everyone is<br />
that there is capital out there and money right now is relatively cheap.<br />
MAKE your business attractive to prospective buyers. Share your enthusiasm and what your plans for the<br />
business have been. You will get a higher price if you commit to the new buyer to stay on temporarily and help them<br />
through the transition. Put yourself in the buyers shoes and empty your emotional baggage to make the sale.<br />
For Late-Breaking Industry News Visit: www.<strong>Retailers</strong><strong>Forum</strong>.com<br />
If It Affects Retailing We Report On It!<br />
Page 14 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE
Want More Info? Circle #6 on page 11 • www.Vendor411.com<br />
RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 15
Page 16 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE<br />
Want More Info? Circle #23 on page 11 • www.Vendor411.com
Want More Info? Circle #23 on page 11 • www.Vendor411.com<br />
RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 17
STYLE IN FASHION INC.<br />
WEST-SIDE DESIGNS<br />
We Carry Winter<br />
Sweaters & Jackets<br />
at Moderate<br />
Prices<br />
MANY STYLES AVAILABLE IN<br />
DASHIKI PRINT<br />
for Men & Women<br />
Imported from<br />
Thailand & India<br />
Tie-Dye, Hawaiian Print,<br />
Solid Acid Wash, Printed Dresses,<br />
Baby Doll Dresses, Blouses,<br />
Skirt Sets, Pant Sets, Skirts, Sundresses,<br />
Umbrella Dresses in Rayon & Cotton<br />
Fabric. We also carry Magic Wrap,<br />
Sarongs, Handkerchief Dresses, Pancho<br />
Tops - all in Regular and Plus Size.<br />
We also carry<br />
Belly Dance & Zumba<br />
outfits in lots of different styles.<br />
321 Olympic Blvd. Los Angeles, CA 90015<br />
Tel: (213) 624-9728<br />
Fax: (213) 624-2115<br />
email: Andy@StyleInFashion.com<br />
View Our Catalog Online or Call for Catalog<br />
SAMPLE<br />
PACKAGE<br />
$300<br />
Quantity<br />
Discounts<br />
Available<br />
www.StyleinFashion.com<br />
Want More Info? Circle #28 on page 11 • www.Vendor411.com<br />
www.HeavenlySuits.com<br />
FULL COLLECTION OF DESIGNER TOP QUALITY<br />
CHURCH SUITS FOR WOMEN AND MEN<br />
Donna Vinci 1 Pc. Dress Set<br />
11691 Black/Purple<br />
Regular Price: $249.00<br />
Your Price $99.00<br />
Donna Vinci 2 Pc.<br />
Jacket & Skirt Set<br />
5658-N • Black/Print<br />
Special Price $179.00<br />
Skirt Suits • Dresses • Hats • Jackets • Mens & Boys Suits<br />
All Sizes in Stock - 4 Through 34W<br />
www.HeavenlySuits.com<br />
Want More Info? Circle #08 on page 11 • www.Vendor411.com<br />
Page 18<br />
DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE
TOP SELLING DESIGNER COLLECTIONS<br />
TODAY’S LOOKS AT CLOSEOUT PRICES<br />
Rebecca<br />
Taylor<br />
Pink<br />
Sequined<br />
Ruffle Silk<br />
Dress<br />
$ 23 99<br />
Dozens of<br />
TOP DESIGNERS<br />
Rebecca Taylor<br />
Tory Burch<br />
Kate Spade<br />
Parker<br />
Joie<br />
Alice & Olivia<br />
Diane von<br />
Furstenberg<br />
Nanette Lepore<br />
Marc Jacobs<br />
St. John<br />
Chanel<br />
Gucci<br />
Burberry<br />
Dolce & Gabbana<br />
Alexander Wang<br />
3.1 Phillip Lim<br />
Manolo Blahnik<br />
Tiffany & Co.<br />
Yves Saint<br />
Laurent<br />
Chloe<br />
WE HAVE IT ALL....<br />
DRESSES, SKIRTS, BLOUSES, TOPS, SWEATERS, PANTS,<br />
OUTERWEAR, SHOES, ACCESSORIES & MORE!<br />
SHOP THE TREND....<br />
PRE-LOVED GEMS at a fraction of the price.<br />
Lilly<br />
Pulitzer<br />
Cobalt Blue<br />
Short<br />
Sleeve<br />
Dress<br />
$<br />
6<br />
Rebecca Taylor<br />
Blue Grey & Pink Silk<br />
Floral Dress<br />
39 99<br />
$<br />
39<br />
Coach<br />
Aubergine<br />
Smooth Leather<br />
Snap Wallet<br />
$<br />
43<br />
Christian<br />
99<br />
Louboutin<br />
Stuart<br />
Black Mesh<br />
Weitzman<br />
Purple Suede<br />
Round Heels<br />
Pumps W/ Red<br />
Sparkly Lip Print<br />
Design<br />
$ 299<br />
Brown Monogram<br />
“Jackie” Handbag<br />
$ 360<br />
Gucci<br />
43 99<br />
Missoni-Teal<br />
Woven Pumps<br />
$ 107 99<br />
Dooney<br />
&<br />
Bourke<br />
Gold Metallic Leather<br />
Shoulder Bag<br />
$ 60 95<br />
47 99<br />
Marc Jacobs<br />
Blue & Green<br />
Floral Skirt<br />
$ 39 99<br />
NEW MERCHANDISE DAILY • WE SHIP NATIONWIDE • ALL GOODS GUARANTEED AUTHENTIC<br />
BoutiqueCloseouts.com<br />
$<br />
47<br />
Lanvin<br />
Taupe Suede<br />
Striped Purse<br />
$ 319 99<br />
Black Textured Leather<br />
Crossbody Wallet<br />
55 95<br />
$<br />
55<br />
Kate<br />
Spade<br />
95<br />
Kate Spade<br />
Mini Teal Patent Leather Wallet<br />
$ 55 95<br />
RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 19
WHOLESALE PACKING SUPPLIES<br />
Great for E-Tailers • Lowest Prices<br />
Poly Mailers • Bubble Mailers • Tapes • Stretch Wraps • Industrial Supplies<br />
36 Rolls<br />
THIS MONTH’S SPECIAL<br />
1.57 MIl<br />
Per<br />
Clear Packing Tape..... $ 2” x 110<br />
Case<br />
36.88 Case Yards<br />
1.57 MIl<br />
2” x 110<br />
Yards<br />
Page 20<br />
SAME DAY SHIPPING FROM OUR OHIO WAREHOUSE • BULK QUANTITY PRICING AVAILABLE<br />
www.SalesGroup.Org<br />
— Wholesale —<br />
Artesanal Jewelry<br />
RINGS • PENDANTS • EARRINGS • BRACELETS • BEADS • NECKLACES<br />
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FREE SHIPPING ON ALL ORDERS<br />
Stunning Mozambique<br />
Red Garnet Two Tones<br />
Sterling Silver Earrings<br />
CLOSEOUT:<br />
Retail $265.25<br />
$22.04<br />
CLOSEOUT:<br />
$57.94<br />
Passion<br />
Blue<br />
Turquoise<br />
Sterling Silver<br />
Pendant<br />
Retail $148.15<br />
CLOSEOUT:<br />
$31.00<br />
Amazing! Genuine<br />
Two Tones Green Peridot<br />
Sterling Silver Earrings<br />
Retail $141.25<br />
CLOSEOUT: $25.69<br />
Beauty Cubic<br />
Zirconia .925<br />
Sterling Silver<br />
Handcrafted<br />
Necklace<br />
Retail $93<br />
OPEN A WHOLESALE ACCOUNT ON OUR SITE FOR ADDITIONAL 25% TO 40% DISCOUNTS!<br />
WWW.SHAKEWHOLESALE.COM<br />
DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE<br />
One of the kind<br />
Spiders’s Web AAA +<br />
Ocean Jasper<br />
Sterling Silver<br />
Handmade Necklace<br />
Retail $652.95<br />
CLOSEOUT:<br />
$190.25
QUALITY PLUS-SIZE APPAREL<br />
Great Selections - Current Styles<br />
TOPS • JEANS • SWIMWEAR • DRESS SPECIALISTS<br />
Eyelet Lace-up Lace Trim PU<br />
Leather Bodycon Dress<br />
$<br />
13.50<br />
Colorblock Patchwork Long<br />
Sleeve Blazer Dress<br />
$<br />
15.99<br />
Camouflage Print Buttoned<br />
Pocket Design Coat<br />
$<br />
15.82<br />
Leopard Print Lapel Single<br />
Button Tailored Blazer<br />
$<br />
13.18<br />
Solid Sweetheart Neck<br />
Ruched Mini Dress<br />
$<br />
10.40<br />
Long Sleeve Shawl Collar<br />
Flap Detail Blazer.<br />
$<br />
12.61<br />
Off Shoulder Glitter<br />
Ruched Bodycon Dress<br />
$<br />
8.58<br />
Solid Bodycon Ruched Mini Dress<br />
$<br />
6.23<br />
Houndstooth Print Long<br />
Sleeve Tie Detail Work<br />
Dress with Belt<br />
$<br />
14.24<br />
Stay Humble-Plus Size<br />
Letter Print Short Sleeve<br />
Top & Shorts Set<br />
$<br />
13.56<br />
Lip Print Short Sleeve Casual Dress<br />
$<br />
6.14<br />
BUY WITH CONFIDENCE • MIX AND MATCH WHOLESALE ORDERS • FREE SHIPPING ORDERS OVER $ 99.<br />
www.StylishPlus.biz<br />
RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 21
LARGEST SELECTION OF CONSUMER PRODUCTS<br />
OVER 150,000 OF WHOLESALE ITEMS FOR YOUR STORE OR FLEA MARKET BOOTH<br />
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$<br />
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433MHz Smart<br />
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Replacement for<br />
LGAKB74915324<br />
$<br />
5.99<br />
Buy With<br />
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FREE SHIPPING<br />
on Orders over $ 59<br />
NEW ITEMS<br />
DAILY<br />
NO Minimums<br />
V9 Handsfree Wireless Business Bluetooth<br />
Headset with Mic for Driver Sports<br />
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Page 22 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE<br />
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 23
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Page 24 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE<br />
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 25
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Page 26 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE<br />
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 27
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Page 28 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE<br />
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 29
Continued from last issue...<br />
STAFFING YOUR STORE<br />
The team members discussed until now contribute<br />
to your success, but remain forever in<br />
the background. The comparatively few players<br />
visible to the buying public – the store staff<br />
– directly shape perceptions about your store,<br />
what it sells, and the service it offers. A strong<br />
staff has members who complement one another.<br />
A good staff can provide critical support<br />
to you. They can share and assume responsibilities<br />
to allow you to concentrate on managing<br />
the business. Hiring staff is a strategic process;<br />
the wrong person can easily upset the balance<br />
of your entire operation. But the right person,<br />
in the right position, strengthens everything<br />
about your store.<br />
That’s why determining your staffing should<br />
be regarded as a critical process. Of course, if<br />
yours will be a one-person shop, your staffing<br />
decisions are already made. But there does<br />
come a time when every retailer needs help,<br />
even if it’s only help to meet demands of the<br />
holiday rush. A larger operation may grow to<br />
the point where too much of the owner’s time<br />
is taken up with minor details, and not enough<br />
in making decisions, creating a need for an assistant<br />
manager. Or your present ambitions<br />
may be such that you can’t think of even opening<br />
the doors without a staff. Every hiring decision,<br />
whatever the timing or circumstance,<br />
begins with a thorough, realistic assessment of<br />
needs.<br />
forumworkshop<br />
FORUM WORKSHOP<br />
Operating Your<br />
RETAIL<br />
RETAIL<br />
STORE<br />
Page 30 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE<br />
Operating Your<br />
RETAIL STORE<br />
If you follow the advice of the last article and<br />
developed a list of activities and responsibilities,<br />
you should already have an idea of where<br />
you need help. Most small retailers need employees<br />
who can handle varied chores around<br />
the store. The person you hire for stockroom<br />
clerk will need to help at the cash register when<br />
the crowds gather. You may want a sales clerk<br />
who can think creatively when it comes to setting<br />
up a monthly display. Regardless of how<br />
they function, all members of your staff should<br />
be outgoing, articulate, and eager to learn.<br />
WHERE DO YOU NED THE HELP?<br />
Entrepreneurs typically have a problem surrendering<br />
responsibility & decision making. Never<br />
will that be more difficult than when you’re<br />
starting the business. Try to put those anxieties<br />
aside for now. Unless you’re planning a major<br />
retail venture – thousands of items sold from<br />
thousands of square feet – your staffing needs<br />
are simple. You need unskilled support personnel<br />
for sales, the stockroom, and at the cash register.<br />
One person may be enough to handle all<br />
the duties in a small store. A larger operation<br />
may need one for each area. In the largest retail<br />
operations, the owner requires middle managers,<br />
responsible for specific areas like advertising,<br />
purchasing, & office management.<br />
For you, it’s best to think in terms of minimum<br />
needs. Hiring employees adds significantly to<br />
your financial burdens, & during the start-up<br />
phase it’s important to keep these to a minimum.<br />
continued...
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 31
forumworkshop<br />
FORUM WORKSHOP<br />
Still, these early hires will be the heart of your<br />
staff; as your business grows, they’ll assume<br />
greater responsibility. And make no mistake<br />
about it: Staffing needs will increase with sales<br />
growth. But take your time. Staffing decisions,<br />
after your start-up staffing, should always be<br />
made in response to what’s happening in your<br />
business, not in anticipation of it.<br />
Review your notes on the breakdown of activities<br />
and responsibilities that go with your<br />
store. Begin to develop a profile of your needs.<br />
First on the list should be the more mundane<br />
tasks that go with retailing, the tedious details<br />
that could prevent you from attending to more<br />
important things: unloading boxes and packing<br />
shelves, applying merchandise tickets, making<br />
deliveries, and sitting at the cash register. Next<br />
add the responsibilities you don’t really enjoy<br />
or for which you don’t feel especially qualified;<br />
things like designing an ad, rearranging displays,<br />
or perhaps taking and filing telephone<br />
orders. Finally, outline the areas in which you’d<br />
like to develop your store, once its sales base is<br />
established.<br />
Your list describes your employment<br />
needs. How many people and<br />
whom you hire depend on the size<br />
of your operation and the length of<br />
that list of responsibilities. In larger<br />
organizations, staffs have historically been<br />
built, like a pyramid, with the owner on top,<br />
middle-level managers handling specific areas<br />
of responsibility below, and a large number of<br />
support staff on the bottom. That’s changing<br />
today, as people realize pyramid structures are<br />
expensive and inefficient. continued...<br />
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Page 32 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 33
Instead, most corporations are trying to<br />
create diamond-shaped structures, with<br />
very few people on both the top and bottom,<br />
and with a mid-level that’s essentially<br />
self-directed and self-supporting.<br />
For you, this debate over<br />
<br />
structure is really academic<br />
... for now. Your only goal<br />
should be to enter into business<br />
with as lean an organization<br />
as will support the<br />
store. Your business partner<br />
or spouse can be trusted to<br />
remain in the business for<br />
the duration – or at least they won’t pull out<br />
without notice. For the people you hire,<br />
though, this is more a job than a career, at least<br />
at this point. All the business offers is promise;<br />
forumworkshop<br />
FORUM WORKSHOP<br />
there are no guarantees. If something goes<br />
wrong, they could pull out. If you trust them<br />
with too much of your management, when<br />
they leave you’ll be faced with a situation that<br />
threatens the business. Keep the hires outside<br />
your immediate circle to a minimum, until you<br />
simply can’t run the business without them.<br />
DETERMINING YOUR<br />
STAFFING NEEDS CHART<br />
Use this chart to help determine your staffing<br />
needs. First check off the jobs or responsibilities<br />
that apply to your store. After you’ve reviewed<br />
the entire list, assign specific tasks to personnel.<br />
These can be you, another family member, or<br />
unnamed employees you will need to hire. Of<br />
course, the size of your staff depends on the<br />
size of your operation.<br />
continued...<br />
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 35
➧➽<br />
A large store will need dedicated employees<br />
for many of these tasks, while<br />
employees of the smaller store can<br />
handle multiple responsibilities. Be<br />
sure and include any jobs not listed<br />
below that pertain to your store:<br />
GENERAL AREAS OF RESPONSIBILITIES:<br />
STOCK & WAREHOUSE:<br />
Tracking Inventory; Unloading Deliveries &<br />
Stocking Shelves; Processing Orders; Applying<br />
Merchandise Tickets; Packing & Processing Orders<br />
Shipping & Receiving<br />
SALES FLOOR:<br />
Set up & Maintain Displays; Stock Shelves &<br />
Racks; Cash Register; Assist Customers; Track<br />
Ad & Promotion Response; Process Service Orders;<br />
Handle Complaints; Qualify Customers;<br />
Sell Products<br />
Page 36<br />
forumworkshop<br />
FORUM WORKSHOP<br />
DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE<br />
OFFICE:<br />
Balance Books; Payroll; Pay Taxes for Business<br />
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SHOULD YOUR EMPLOYEES BE<br />
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 37
FORUM WORKSHOP<br />
forumworkshop<br />
For the larger retail operation, the schedule will<br />
likely require several full-timers. For the small<br />
store owner, it’s best to think in terms of parttime<br />
help first, with the option of expanding<br />
hours as business grows. Since retailing is one<br />
of those businesses that generates most of its<br />
sales in the hours when the rest of the population<br />
is off work – evenings and weekends –<br />
scheduling can pose an issue when hiring.<br />
Even the employer of art-time<br />
<br />
help may need to split the<br />
schedule among a couple of<br />
workers to ensure help is<br />
available when most needed.<br />
You’ll learn exactly when that is after the store<br />
is in business a few weeks. Still, there are some<br />
assumptions you can safely make about when<br />
you’ll need help before you open the doors.<br />
Unless you’ve selected a location in the heart of<br />
the business district, expect to be busiest on<br />
weekends. For the downtown store, the busy<br />
hours include the lunch period and early<br />
evening when people get off work. Traffic in all<br />
stores tends to build toward the end of the<br />
week, as people cash their paychecks.<br />
There may be other factors affecting shopping<br />
habits that you’ll discover after you’ve been<br />
in business awhile. For example: The area’s<br />
major employer may pay its employees on the<br />
first and fifteenth of the month; or a local nursery<br />
school may bring droves of young mothers<br />
into the area every Tuesday and Thursday<br />
morning. Your scheduling needs and assignments<br />
should evolve as a response to when the<br />
most shoppers can be found in the store.<br />
continued...<br />
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DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE
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Want More Info? Circle #01 on page 11 • www.Vendor411.com RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 39
FORUM WORKSHOP<br />
forumworkshop<br />
It’s best to hire someone part-time, with flexible<br />
hours, who’s willing to put more time and take<br />
on more responsibility as the business expands.<br />
FINDING STAFF<br />
Were it only as easy to find such people as it is<br />
to describe them. The hiring cycle is a hassle,<br />
both for you and for the applicants who suffer<br />
the application and interview process. The<br />
quicker it’s done with, the better, for all concerned.<br />
But hiring is not a responsibility you<br />
should rush to complete. Shortcuts do exist,<br />
however: You can solicit the help of an employment<br />
agency or look to hire from<br />
your circle of family and friends.<br />
<br />
The former costs you money;<br />
the latter can prove to be a<br />
source of ongoing headaches.<br />
always<br />
If you decide to go the agency route, expect to<br />
pay a finder’s fee. You’ll probably end up interviewing<br />
many of the same candidates you<br />
would have attracted with your own ad in the<br />
paper. But if you do solicit an employment<br />
agency’s help, be as specific as possible when<br />
describing your needs, including the type of<br />
person you want. For example: a mature<br />
worker with some retail experience, or a student<br />
interested in working evenings and weekends.<br />
Set definite time periods during which<br />
you’ll be available for interviews, so you’re<br />
not constantly interrupted in the course of<br />
your day.<br />
RETAIL HIRING IS A CHALLENGE<br />
Finding and retaining a qualified staff has<br />
been a challenge for retailers.<br />
continued...<br />
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Page 40 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE<br />
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 41
forumworkshop<br />
FORUM WORKSHOP<br />
The problem may owe as much to retailers’<br />
own attitudes as to any circumstance of the<br />
market. Frustrated by their past hiring experiences,<br />
many retailers come to regard their labor<br />
pool as one of transients. With that attitude,<br />
they see little cause or call to offer those they<br />
employ anything more than the minimum<br />
wage. This approach becomes a self- fulfilling<br />
prophecy. Sure, it has worked in the past and<br />
may continue to serve some retailers in the future.<br />
But remember what we’ve already discussed:<br />
the new realities of the marketplace,<br />
and the opportunities for the specialty retailer.<br />
☺Tomorrow’s shoppers will<br />
want a certain familiarity<br />
in their shopping experiences.<br />
Familiar faces in the<br />
store aisles go with that.<br />
That means you must<br />
Page 42 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE<br />
work hard to attract and retain staff. And that<br />
means you must promise employment that offers<br />
opportunities to grow, personally and economically.<br />
The standard option, one that has<br />
always worked for retailers of large-ticket<br />
items, is to offer a commission on sales. If the<br />
opportunity to make more money won’t inspire<br />
staffers to do better for the store, nothing<br />
will. <strong>Retailers</strong> of all products, including you,<br />
now need to adapt this incentive plan to their<br />
businesses. And when you do, you’ll also need<br />
to come up with something extra for employees<br />
who never close a deal, like the cahier and<br />
stockroom clerk.<br />
TO STAY WITH THE JOB, THEY’LL<br />
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 43
forumworkshop<br />
FORUM WORKSHOP<br />
This could take many forms: an accrual fund of<br />
1% of all sales, a share of each quarter’s total<br />
dollar volume, an investment package of some<br />
type, or an incentive program that rewards all<br />
staff people for their contributions to a job well<br />
done. The critical difference between past and<br />
future is that any employee you want to keep<br />
will want some form of vested interest in your<br />
store’s success. That kind of incentive promotes<br />
the effort that encourages all to contribute to a<br />
shared success.<br />
<br />
If you’ll depend on your staff,<br />
and you need to keep them,<br />
you’ll learn to adapt to each individual<br />
employee. Treat each<br />
as part of your team and a part of your family.<br />
Remember their birthdays and anniversaries,<br />
and make a big deal about them and their successes.<br />
Understand the special scheduling<br />
needs of the young mother. Reward the guy<br />
who’s spending a couple of evenings a week at<br />
night college to improve his skills. You may<br />
start as strangers, but if you treat your employees<br />
with respect and recognize their contributions,<br />
you’ll end up with friends who are eager<br />
members of a team that shares your goals.<br />
THERE ARE PROS & CONS<br />
TO HIRING FAMILY<br />
Sometimes there’s just as much challenge in<br />
deciding who not to bring on staff. If you’re<br />
able to meet staffing needs with family members,<br />
you can consider yourself blessed, if your<br />
family shares your interest in the business. The<br />
major problem with a staff of family members<br />
is that any tensions that exist at home will carry<br />
over to the store, and vise versa.<br />
continued...<br />
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Page 44 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 45
forumworkshop<br />
FORUM WORKSHOP<br />
Your teenage son’s shaved<br />
<br />
head and pierced nose might<br />
not make you too happy, and<br />
it certainly won’t wow shoppers<br />
either. If there’s one person<br />
in the family who loves<br />
to bicker, and constantly probes for new ways<br />
to get under everybody’s skin, tactfully discourage<br />
him from joining the family business.<br />
THE OTHER PROBLEM WITH HIRING FAM-<br />
ILY MEMBERS IS AN ISSUE ALSO RAISED<br />
WHEN YOU HIRE FRIENDS: MONEY. Your<br />
friends and family, especially extended family,<br />
usually expect more of a share in your prosperity<br />
than the person hired off the street. Thinking<br />
you’re doing well while they’re getting a<br />
paltry wage breeds resentment. Unless addressed<br />
with more money from your pocket,<br />
resentment festers and eventually explodes.<br />
That’s not healthy in a business where customers<br />
respond to happy, friendly faces.<br />
But if your is a supportive family, the benefits<br />
of staffing the store from the gene pool far outweigh<br />
the risks. For one thing, the family business<br />
is a shared enterprise; what benefits one,<br />
benefits all. If each person’s livelihood depends<br />
on the venture, he or she will share in its success<br />
and will work harder to carry your retail<br />
dream to its potential. And your family has already<br />
worked out its politics for survival.<br />
Everyone knows one another’s personality;<br />
how to motivate it and how to get around it.<br />
Family members also have well-developed<br />
modes of communication, verbal and non-verbal.<br />
A nod or look to your spouse says as much<br />
as a 10-minute conversation with a stranger.<br />
continued...<br />
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 47
FORUM WORKSHOP<br />
forumworkshop<br />
Finally, you can plan a future<br />
<br />
built on the skills of individual<br />
family members. If you think in<br />
terms of long-term responsibilities<br />
for the people whose<br />
strengths you know, you can nurture them,<br />
through training and education, to benefit the<br />
business. Sometimes one family member is designated<br />
the future decision maker, and how<br />
well family members deal with the politics of<br />
The Anointed One will decide the fate of the next<br />
generation of the family-run business.<br />
When hiring immediate family, don’t think<br />
solely in terms of your long-term strategy. Take<br />
the short-term view as well. If your spouse or<br />
child has a good job, it’s probably best to retain<br />
it for now. He or she can always quit when<br />
your business absolutely requires the help.<br />
Page 48 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE<br />
During the first year especially, you may need<br />
to lean on those other income sources while<br />
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nice, easygoing, understanding individual,<br />
your friends will resent it when you tell them<br />
do a better job. Friendship mars the employer/employee<br />
relationship from the outset.<br />
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 49
forumworkshop<br />
FORUM WORKSHOP<br />
Better to develop new friends on the job than<br />
bring your existing friends into the process.<br />
Unless you’re offering your friends a career opportunity,<br />
the chance to realize their potential,<br />
they’ll come to resent your success and their<br />
“inadequate” compensation. If you value the<br />
friendship, keep it out of the workplace.<br />
That said, if a friend desperately needs a job,<br />
you can take a chance. But first, thoroughly explain<br />
your reservations and how much you<br />
value the friendship. Try to make it a temporary<br />
arrangement until<br />
<br />
your friend finds other employment.<br />
The situation<br />
may still present difficulties,<br />
but you’ve done your<br />
best to minimize problems<br />
and protect the friendship.<br />
you<br />
Page 50 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE<br />
ADVERTISING FOR EMPLOYEES<br />
EVEN WITH EVERYTHING WE’VE SAID<br />
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FAMILY & FRIENDS, YOUR IMMEDIATE<br />
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THE BEST PLACES TO TURN FOR REC-<br />
OMMENDATIONS ON WHO TO HIRE.<br />
Make no promises to your contacts, just let<br />
them know you’re accepting applications for<br />
positions that may open up at the store. Hiring<br />
a contact’s son or niece poses the same dangers<br />
as hiring the friend’s neighbor’s kid. As names<br />
trickle in, ask the people to comply with the<br />
same application procedures as everyone else.<br />
Talk to them when you can, and unless they<br />
seem perfectly qualified for the job, tell them<br />
plan to interview more people.<br />
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 51
FORUM WORKSHOP<br />
forumworkshop<br />
There’s Nothing Wrong With Stealing<br />
Staffers From Other <strong>Retailers</strong><br />
If, during your tour of other retailers and competitors,<br />
you met someone you consider the<br />
ideal employee, take your search directly to<br />
that person. Contact her at home or as she’s<br />
leaving work and ask if she’s interested in<br />
changing jobs for more opportunity. If you get<br />
a yes, ask what she makes, how satisfied she is<br />
with her current job, and what she’s looking for<br />
in terms of salary and responsibilities from you.<br />
Take this conversation as an opportunity to negotiate<br />
an agreement, or at least to arrange for<br />
a meeting as soon as possible. If the candidate<br />
isn’t interested, leave on good terms. She may<br />
come around to the idea once she sees your success.<br />
Ask if she knows of anyone else with a<br />
similar background who might be<br />
interested in the position, and follow<br />
up on any recommendation.<br />
TRY TO TARGET YOUR<br />
CLASSIFIED ADVERTISING<br />
Unless you’ve an unusually large network of<br />
contacts, you’ll probably be forced to advertise<br />
to meet your staffing needs. A classified ad that<br />
appears in your local paper should attract<br />
enough candidates to let you selectively fill the<br />
position. If you’re looking for a particular type<br />
of person – the college student or senior citizen<br />
– avoid the newspaper and run the ad where<br />
you can best reach your target audience: the<br />
classified section of a local school’s student<br />
newspaper, or a publication targeting the area’s<br />
mature market.<br />
continued...<br />
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Page 52 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE
WOMEN’S APPAREL & ACCESSORIES<br />
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 53
FORUM WORKSHOP<br />
forumworkshop<br />
You may also take your search to where these<br />
people congregate. Describe the opening on an<br />
index card or sheet of paper and pin it to the<br />
bulletin board in the student lounge or in the<br />
area’s community center.<br />
<br />
With that form of advertisement, there’s room<br />
to go into details about your business and the<br />
position. The best a classified ad will do is summarize<br />
the job offer. Work on your ad before<br />
you contact the paper, so you know it will read<br />
exactly as you want it to. Start with a on-word<br />
job title that best describes the main responsibility<br />
of the job: cashier or salesperson, for<br />
example. Next mention whether it’s a full or<br />
part-time position. Then describe the store by<br />
type such as: PET SUPPLY STORE, etc. After<br />
that, list the other responsibilities involved,<br />
benefits offered, and mention if this job offers<br />
opportunity for advancement. Always<br />
close the job description with a mention that<br />
retail experience is preferred. If you’ve already<br />
set a wage for the position, and will pay no<br />
more, list that. The number will screen some<br />
candidates out of the interview cycle. When advertising<br />
for a managerial position, ask that applicants<br />
mail or fax in resumes, preferably to a<br />
post office box or to a box number at the newspaper.<br />
Most other positions can be filled<br />
through an interview alone. For these, close the<br />
ad with your telephone number in bold, and<br />
when during the day to call.<br />
continued...<br />
Page 54 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 55
forumworkshop<br />
FORUM WORKSHOP<br />
A word about wording: The normal procedure<br />
on classified ads is to charge by the word or individual<br />
letters, with a slight break in the rates<br />
depending on how often the ad appears. If<br />
you’re running an ad in a major metropolitan<br />
newspaper with a large circulation, even a<br />
small ad can prove expensive. As a response,<br />
the pages of the classifieds are filled with cryptic<br />
messages that say a lot in very few words.<br />
Read through the classifieds and you’ll quickly<br />
gain a sense of how to get the most from your<br />
ad for the least<br />
☎<br />
money. Some newspapers<br />
even have<br />
telephone sales staff<br />
in their classified departments<br />
who can<br />
offer help in minimizing<br />
well<br />
words.<br />
THE INTERVIEW<br />
Before the ad appears, decide when you’ll do<br />
the interviewing: what day and what hours. It<br />
should be in the business week following the<br />
last appearance of the ad. Work up a schedule<br />
on paper, figuring each candidate will take up<br />
20 minutes of interview time. As you take the<br />
calls, fill in the blanks, using the space for brief<br />
notes about what you learn about each candidate<br />
during your telephone conversation.<br />
That Initial Conversation Is Round<br />
One Of The Interview Process<br />
Treat these initial telephone calls as your<br />
first round of interviewing. Listen to how<br />
the callers express themselves.<br />
continued...<br />
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Page 56 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE<br />
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 57
FORUM WORKSHOP<br />
forumworkshop<br />
Do they strike you as cheerful, outgoing, optimistic?<br />
If you detect nervousness, don’t let it<br />
put you off. Some people regard job hunting as<br />
one of life’s traumas. Ask about the callers’<br />
backgrounds & experiences as they relate to the<br />
job description. Take the names and numbers<br />
of those with no appropriate skills, explaining<br />
for now you’re looking for people with more<br />
experience. If they persist, give them the interview:<br />
An unwillingness to take no for an answer<br />
is a positive trait in a retail salesperson.<br />
Schedule interviews for<br />
anyone else who seems<br />
qualified, telling each<br />
what time you’ll conduct<br />
the interview. Ask them<br />
PLATFORM<br />
to come by at least 10<br />
minutes early to fill out a<br />
Build Your Own<br />
job application. Repeat when you’ll meet them,<br />
and the request. These instructions comprise an<br />
important test of punctuality and the candidate’s<br />
ability to follow instructions.<br />
For positions that require the candidates to<br />
send in resumes, the procedure is pretty much<br />
the same. Before you make the calls, though,<br />
read each resume, looking for experience, skills,<br />
and interests that match your current needs.<br />
Note the appearance of the resume, its layout<br />
and wording. A good resume tells you the person<br />
has good organizational and communications<br />
skills.<br />
On the day of the interviews, make sure<br />
you’ve an ample supply of pens, chairs, and<br />
something hard for the candidates to write on.<br />
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Page 58 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 59
FORUM WORKSHOP<br />
forumworkshop<br />
Also have ready a copy of a detailed job description<br />
for each applicant, including responsibilities,<br />
hours, benefits, holidays, vacation<br />
days, and opportunities for advancement.<br />
Preferably you’ll be meeting the applicants at<br />
the store site. If you’ll be the only one there that<br />
day, it’s no problem. Otherwise set up an area<br />
with some semblance of privacy for the interview.<br />
REMEMBER, THERE ARE THINGS<br />
YOU CAN’T ASK CANDIDATES<br />
The state and federal governments, in an effort<br />
to protect the rights of the individual and promote<br />
equal opportunity for all citizens, impose<br />
severe limits on the type of information that<br />
may be sought during the employment interview<br />
process. These anti-discrimination laws<br />
vary by state. It’s your responsibility to seek<br />
guidance from your state’s equal opportunity<br />
office or department of civil rights. Failure to<br />
do so, or to fully comply with the guidelines,<br />
opens you up to lawsuits and penalties if any<br />
candidate takes you to court and proves your<br />
hiring decision was based on anything but<br />
merit and qualifications.<br />
As a general rule, you’ve no right to inquire<br />
about an applicant’s race, sex, religion, place<br />
of birth, marital status, or age. Nor may you<br />
ask any questions from which you’ll be able to<br />
infer this information. For instance,<br />
you can ask a candidate<br />
if she’s a United States<br />
citizen, but not where she<br />
was born or what citizenship she holds.<br />
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Page 60 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 61
FORUM WORKSHOP<br />
forumworkshop<br />
<br />
It’s permissible to ask her<br />
if she’s over 18, but not<br />
how long she has been<br />
married. Developing an<br />
application in compliance<br />
with all applicable laws<br />
can prove a time-consuming<br />
process. That’s why<br />
it’s probably in your best interests to use a standardized<br />
job application form, available in<br />
most business supply stores. If you can’t find<br />
one, request a sample application from your<br />
state’s Department of Labor. When you purchase<br />
the application form from an office supplier,<br />
it’s still your responsibility to make sure<br />
the form adheres to local regulations. Also<br />
make sure it allows space for the names and<br />
numbers of professional references.<br />
SOME THINGS CAN ONLY<br />
BE LEARNED FROM<br />
A FACE-TO FACE MEETING<br />
Prepare a candidate evaluation sheet for<br />
your use during the interview.<br />
The list should include what’s important to you<br />
and cover 5 broad areas (discussed below): appearance,<br />
attitude, communications skills, experience,<br />
and ambition, with space for<br />
additional comments at the bottom of the page.<br />
The ideal interview amounts to a conversation<br />
in which you and the candidate learn about<br />
each other, and about how well the applicant<br />
matches what you need in an employee. It<br />
should be informal enough that you both feel<br />
comfortable, but not too relaxed.<br />
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Page 62 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE<br />
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 63
FORUM WORKSHOP<br />
forumworkshop<br />
<br />
As soon as the candidate submits<br />
the completed application<br />
form, present the job description<br />
you’ve prepared. Use the<br />
time required for the applicant<br />
to review the job description to<br />
review the application. You’ll<br />
know right away if this person<br />
is literate and organized.<br />
Pay more attention to the thoroughness with<br />
which the application form is completed than<br />
the style of the person’s handwriting. If anything<br />
about the responses on the application<br />
poses a concern, mark it and refer back to it<br />
during the interview. It’s important for you to<br />
keep the applicant talking as much as possible,<br />
so it’s a good idea to have a list of prepared<br />
questions to explore the applicant’s background<br />
and ambitions. This approach also provides<br />
a framework for comparing all applicants<br />
on the same basis in order to identify the best<br />
candidate for the job.<br />
The questions should vary with each employment<br />
opportunity. In general, they should explore<br />
the applicant’s skills, interest in the store’s<br />
specialty, and career attitudes in relation to the<br />
responsibilities of the job. Again, retailing experience<br />
is always your first preference, followed<br />
by knowledge of, and interest in, the<br />
store’s specialty. You can teach an enthusiastic<br />
candidate the art of selling products he already<br />
knows and enjoys. But you’re better off someone<br />
who already knows how to sell, and teaching<br />
him what there is to know about your<br />
product specialty.<br />
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Page 64 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 65
FORUM WORKSHOP<br />
forumworkshop<br />
EVALUATE EACH CANDIDATE<br />
IN THE 5 BROAD AREAS<br />
APPEARANCE: A job interview is an event in<br />
every person’s life; we all dress for it. That may<br />
mean putting on the torn T-shirt and worn<br />
shoes that say, “I don’t want your damn job.”<br />
Or it may mean donning a dress suit because<br />
you’re eager to please, even if it only means<br />
$5.85 an hour. Appearance counts in retail, and<br />
it’s as important in the store clerk as in the floor<br />
design. Appropriate grooming, neatness, and<br />
cleanliness are essential qualities for store personnel.<br />
Consider the visual impression the candidate<br />
makes in terms of how that will play<br />
with the right candidate in the wrong outfit,<br />
you can always institute some form of dress<br />
code in the shop.<br />
ATTITUDE: Everyone is a little nervous early<br />
on in an interview, so discount that. But what<br />
else can you discern about attitude? Did she<br />
show up 10 minutes early, as directed, to fill out<br />
that application? If she didn't, did she offer an<br />
apology and a reasonable excuse? Cut short the<br />
interview of any candidate who doesn’t. She’s<br />
careless and forgetful, the kind of employee<br />
who’ll leave the day’s receipts on the car roof<br />
as she hurries off to the bank. When you met,<br />
were you greeted with a smile and a handshake,<br />
or a shrug and a shuffle? Does she volunteer<br />
information to keep the conversation<br />
going, or is the interview more<br />
like pulling teeth? A positive attitude,<br />
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continued...<br />
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Page 66 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 67
forumworkshop<br />
FORUM WORKSHOP<br />
COMMUNICATION SKILLS:<br />
✆<br />
You’ve already spoken to these people<br />
on the phone. How does that<br />
compare with conversing with them<br />
in person? Shoppers respond to the person who<br />
looks them in the eye, speaks directly, and provides<br />
as detailed a response as the query requires.<br />
You should too. Listen to how each<br />
applicant speaks, for both the tone and content<br />
of what is said. A store needs a person who<br />
comes across as both friendly and informed,<br />
and whose speech is easily understood.<br />
EXPERIENCE: Inquire about the jobs listed on<br />
the application, asking what the candidate<br />
liked and didn’t like about each job. Be wary of<br />
anyone with several jobs during a relatively<br />
short period. Ask for an explanation. If every<br />
boss was a jerk, you don’t want to join that<br />
club. Wrap up the interview. Allow the candidate<br />
the chance to explain any lengthy gaps in<br />
employment history. Focus on the jobs that<br />
draw an enthusiastic report, as they reveal<br />
what she enjoys doing and where she’ll apply<br />
her skills. Let the candidate explain how prior<br />
experience and interests will fulfill the requirements<br />
of this job description.<br />
AMBITION: When you ask people to describe<br />
what they want to do with their lives, you provide<br />
an opportunity for them to define themselves.<br />
So ask, and listen closely to what each<br />
says. This is a window on the entire personality.<br />
Be realistic if the answers don’t completely<br />
match your expectations for this position. Unless<br />
the person is applying for a managerial position,<br />
all you’re offering is a job in a store.<br />
That’s not a career move for most.<br />
continued...<br />
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Page 68 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE<br />
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 69
FORUM WORKSHOP<br />
forumworkshop<br />
Put your ego aside and question the honesty<br />
and sincerity of anyone who tells you all<br />
he wants from life is to work for someone<br />
like you in a store like yours.<br />
IT’S IMPORTANT TO BRING<br />
CLOSURE TO EACH INTERVIEW<br />
✐After you’ve reviewed the application<br />
and gone through<br />
your prepared questions, fill<br />
in any gaps in what you need<br />
to know. Then it’s time to<br />
wind down the interview. Encourage the candidate<br />
to ask questions: He can reveal a lot about<br />
how he views this job. Answer thoroughly. This<br />
is also your opportunity to explain any policies<br />
of yours that might affect the person’s decision<br />
to take the job. Reiterate your expectations of<br />
the employee, including work hours. Explain<br />
any special scheduling needs, such as weekend<br />
or evening hours. Also outline any special policies<br />
of yours now, as they relate to the employee:<br />
a probation period, a dress code, drug<br />
usage on the job, excessive lateness or absences.<br />
Never hire anyone on the spot, at least not<br />
when you’ve others coming in for an interview.<br />
Ask your preferred candidates when they’ll be<br />
available, and how much notice they must give<br />
their present employer. Ask if it’s okay for you<br />
to contact their present or previous employers<br />
for references. If they say no, abide by their request,<br />
but ask for other sources at previous<br />
jobs. Tell each when you expect to fill the job<br />
and that you’ll get in touch if it’s his or hers.<br />
Never promise to let applicants know either<br />
way. It’s something you’ll never get around to<br />
doing, and it builds ill will.<br />
continued...<br />
Page 70<br />
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DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE<br />
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 71
FORUM WORKSHOP<br />
forumworkshop<br />
MAKE SURE TO CHECK<br />
CANDIDATES’ REFERENCES<br />
After you’ve had the chance to review<br />
the applications and notes<br />
❸<br />
from all your candidate interviews,<br />
narrow the list to the top<br />
three. Make a point of contacting<br />
as many of their references as possible. When<br />
you check a reference, inquire about the working<br />
relationship between the contact and job<br />
applicant. Ask yes-or-no questions that touch<br />
on the candidate’s attitude, performance, ability<br />
to follow instruction, and how well the employee<br />
fulfilled responsibilities. Finally, ask if<br />
the contact would rehire the candidate if he had<br />
the opportunity.<br />
THE HIRE<br />
Balance what the references tell you with your<br />
impressions from the application, resume, and<br />
interview. Decide who gets the offer first. Contact<br />
the candidate. If she’s not at home, leave a<br />
message where you can be reached. Once you<br />
have the candidate on the phone, tell her how<br />
impressed you were with the interview and references,<br />
and that you’d like her to come work<br />
for you. Give a starting date and the starting<br />
wage, and advise her how long the probation<br />
or training period lasts before she’ll be eligible<br />
for a raise.<br />
WHAT IF THEY HESITATE<br />
TO ACCEPT YOUR OFFER?<br />
The candidate will either tell you yes on the<br />
spot or request time to consider the offer.<br />
continued...<br />
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Page 72 DECEMBER <strong>2021</strong> |<br />
RETAILERS FORUM MAGAZINE
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 73
FORUM WORKSHOP<br />
forumworkshop<br />
Making a job offer is a binding contract as soon<br />
as the applicant says yes to your terms. If she<br />
requests time to consider the offer, you’re committed<br />
to the offer for the duration of a period<br />
of time you both agree to. Give her a day, two<br />
at the most, and an hour by which you expect<br />
an answer. If she doesn’t get back to you by<br />
then, she has effectively turned down the job,<br />
and you can make the offer to the next candidate.<br />
If she refuses your offer, request an explanation.<br />
Ask if there’s something you can do to<br />
make the job a more attractive package to either<br />
her or another candidate. If all of your top 3<br />
candidates turn you down for similar reasons,<br />
rethink your offer. There’s<br />
☹<br />
something you’re not doing<br />
right. People should be anxious<br />
to come work for you.<br />
you’ve<br />
ALWAYS KEEP YOUR<br />
HIRING OPTIONS OPEN<br />
When someone accepts, don’t forget your other<br />
top candidates. Calling them would prove a<br />
major disappointment if you’re only telephoning<br />
to tell them someone else got the job.<br />
Rather, drop them a brief note in the mail,<br />
thanking them for coming in, and explaining<br />
that a person with more experience was hired.<br />
Say that you’ll keep them in mind for future<br />
openings. Do this with all the top candidates<br />
uncovered in your search. They’ll appreciate<br />
you for it, and the next time you need to expand<br />
your staff, you’ll have a head start. All it<br />
will then take is a call to see if they’re still interested<br />
in working at your store. If they are,<br />
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Page 74 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 75
FORUM WORKSHOP<br />
forumworkshop<br />
One of the real secrets to building the right<br />
team for your store is to continually think longterm<br />
as you work short-term. If you’re ambitious,<br />
the store is merely your starting point. As<br />
you grow the business, your employment<br />
needs will grow with it. By collecting the names<br />
of likely candidates early on, you develop a reserve<br />
for the future. That will make building<br />
your team much easier.<br />
Look for the people who share<br />
<br />
your commitment to the customer,<br />
who exhibit the enthusiasm about<br />
life that translates into excitement<br />
about what they sell. Remember, retailing in the<br />
21st Century is all about making the shopping<br />
experience as convenient and pleasant as possible<br />
for your customers. Your staff, like yourself,<br />
must recognize the customer as king.<br />
YOUR ELECTRONIC EMPLOYEES<br />
Every store needs some personnel to run the<br />
business. How you handle these staffing needs<br />
depends on the size of your store and your own<br />
ambition and resources. But whether your retail<br />
dreams fill a nook in the corner of the local<br />
mall or an entire building on the downtown<br />
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technology you employ during setup and<br />
throughout its operation.<br />
The ceaseless evolution of communications and<br />
information technology offers today’s retailers<br />
a range of “electronic employees” for strengthening<br />
business performance. Once employed,<br />
they’ll enable you to work harder and smarter,<br />
and, if desired, serve a much broader market<br />
area.<br />
continued...<br />
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Page 76 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE<br />
Best Prices<br />
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 77
FORUM WORKSHOP<br />
forumworkshop<br />
They’ll also help you keep track of each of your<br />
customers’ preferences in style or color, spot<br />
trends as they emerge, and take orders after<br />
hours, or at the shopper’s convenience. These<br />
are basic requirements for a specialty shop to<br />
survive in the information age.<br />
Still, they only hint at how you’ll benefit from<br />
technology in the future. You can begin to realize<br />
some of these advantages today, almost as<br />
soon as you invest in the equipment. What follows<br />
should be regarded as suggestions rather<br />
than a list of the technology you must have in<br />
place from opening day. These are tools for<br />
modern retailing. If your start-up budget is<br />
tight, though, the cost of technology will limit<br />
what you can use. Accept that an investment in<br />
any technology that strengthens your retail<br />
strategy saves money in the short term, and enables<br />
you to make more money over the long<br />
term. The products discussed are not luxuries;<br />
they’re the building blocks for retail success in<br />
the next century.<br />
THE FAX MACHINE<br />
The fax machine is already as<br />
basic to the office as the telephone.<br />
If your store sells anything<br />
more than the morning<br />
paper, the business will benefit<br />
from a modest investment in a<br />
fax machine. In an age that thrives on instant<br />
access to information, the fax sets up a communications<br />
link with anyone, anywhere, anytime.<br />
You wouldn’t think of telephoning a supplier<br />
at midnight to place next month’s order.<br />
continued in next issue ...<br />
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Page 78 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE<br />
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Want More Info? Circle RETAILERS #68 on page 11 • FORUM www.Vendor411.com MAGAZINE | DECEMBER <strong>2021</strong> Page 79
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Page 80 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 81
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Page 82 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE<br />
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Page 84 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 85
Page 86 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE
The Complete Guide to Making Money at Auctions!<br />
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RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 87
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Page 88<br />
Page 88 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE
Trade<br />
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Page 89 89<br />
RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 89
USA Closeout Directory<br />
Now, more than ever, it is essential for the success of your merchandising business to buy<br />
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Page 90<br />
Page 90 DECEMBER <strong>2021</strong> | RETAILERS FORUM MAGAZINE<br />
Business Directories
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www.bizbooks.org<br />
Page 91<br />
RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 91
Wholesale Gift Guide<br />
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Order No. 122 $100.00<br />
1-800-635-7654 Page 92<br />
Business Directories
APPAREL<br />
BUSINESS DIRECTORIES<br />
Fabrics, Services, Trims<br />
This up-to-date directory solves your<br />
production sourcing and contracting<br />
needs in the Americas. The sourcebook<br />
includes: sewing, cut-n-sew, and finishing<br />
contractors and apparel production<br />
services from within the U.S., Canada<br />
and South and Central America. All<br />
factories are sorted by clothing classification<br />
and by U.S. state or by country.<br />
This directory will help you put your<br />
own designs into production.<br />
Order No. 0971486743 $125.00<br />
A complete and updated guide listing<br />
over 2,600 nationwide suppliers of all<br />
types of domestic and imported fabrics,<br />
trims and notions, plus forecast<br />
services, swatch design studios and<br />
more for the apparel and design industries.<br />
Listings include sales manager’s<br />
name, price points, minimums,<br />
etc. Fabric and trim manufacturers,<br />
converters, jobbers and reps are<br />
listed. This sourcebook provides you<br />
with MATERIALS and sources to<br />
make your own goods.<br />
Order No. 0971486735 $135.00<br />
Apparel Contractors (USA Edition)<br />
1-800-635-7654 Page 93<br />
Directory of Brand Name Apparel<br />
Manufacturers<br />
Updated and easy-to-use directory<br />
listing brand-name label manufacturers<br />
and importers in the women’s,<br />
men’s, children’s and accessory markets.<br />
Developed and targeted for store<br />
and catalog buyers to shop the apparel<br />
and accessory markets easily, there are<br />
over 2,800 brand name labels listed,<br />
broken down by types of apparel classifications.<br />
If you are looking for the<br />
SOURCES for brand name goods,<br />
this directory is for you.<br />
Order No. 0971486751 $135.00<br />
RN & WPL Encyclopedia<br />
A comprehensive listing of every Registered<br />
Number and Wool Product Label<br />
ever issued by the Federal Trade Commission<br />
to identify all sorts of goods imported,<br />
manufactured and/ or sold in the U.S. Over<br />
126,500 records including contact information<br />
for more than 31,500 manufacturers,<br />
importers and wholesalers of apparel<br />
and textile goods. Listings include where<br />
available: RN or WPL number, contact<br />
names & titles, street addresses, phone &<br />
fax numbers, website & e-mail addresses,<br />
type of business and product information.<br />
Order No. RN8. Directory $285<br />
Order No. RN8C Directory/CD Combo $475<br />
The Small Design Company's Guide to<br />
Wholesale Fabrics & Trims<br />
Upj-to-date guide created specifically for the smaller design houses and home sewing<br />
businesses. Directory lists fabric and trim companies that will sell to businesses that<br />
require 0 to 500 yards as a production order. Book lists low-minimum and in-stock<br />
fabric suppliers and all their contact information.<br />
Order No. A-106 $65.00<br />
Apparel Business Directories<br />
RETAILERS FORUM MAGAZINE | DECEMBER <strong>2021</strong> Page 93
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