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Waikato Business News November/December 2021

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NOVEMBER/DECEMBER VOLUME 29: ISSUE 11 <strong>2021</strong> WWW.WBN.CO.NZ FACEBOOK.COM/WAIKATOBUSINESSNEWS<br />

Holi Boli<br />

meets Covid<br />

challenges<br />

with style<br />

Challenges of the global pandemic, a three-month<br />

lockdown in India and repatriation to New Zealand<br />

has resulted in opportunities for Hamilton-based<br />

entrepreneur Ana Wilkinson-Gee.<br />

Continued on page 2<br />

One of the North<br />

Island’s most opulent<br />

properties, owned<br />

by a prominent Kiwi<br />

golfer, is up for sale.<br />

SEE PAGE 21


2 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

Holi Boli meets Covid<br />

challenges with style<br />

Founded by Ana and husband<br />

Daniel, Holi Boli<br />

is an ethical women’s<br />

clothing manufacturer and<br />

fashion label based in rural<br />

India<br />

The couple recently opened<br />

their first actual Holi Boli shop<br />

at 462 Ulster Street where<br />

you can find Ana designing,<br />

cutting, ironing and sewing<br />

the collection of quality, ecofriendly<br />

women’s clothing.<br />

X-TRAIL ST-L FROM<br />

Inspired by nature and the<br />

iconic 50's feminine silhouettes<br />

and vintage features, Ana<br />

describes the collection as<br />

versatile and designed to transcend<br />

seasons, while taking the<br />

wearer from work to weekend<br />

to wedding.<br />

“Holi Boli collections are<br />

made from yummy earthy textiles:<br />

raw and organic denims,<br />

fair trade Indian-made cottons<br />

and feel-good linens, Ana says.<br />

$39,990 +ORC*<br />

THE<br />

BIG<br />

Before opening the shop,<br />

the Holi Boli collection was<br />

only sold online to a global<br />

market and via a few retail<br />

stockists in New Zealand.<br />

Opening a retail outlet was<br />

not the direction they were<br />

headed nor was their return to<br />

New Zealand part of the plan,<br />

but when the Covid pandemic<br />

first hit India a lot of mistruths<br />

were swirling around about<br />

virus’ origins.<br />

“Back in those early days<br />

(of the pandemic) the understanding<br />

in the village was that<br />

all foreigners carried this virus<br />

in their DNA. There was a lot<br />

of fear around it and we were<br />

asked by the authorities to stay<br />

in our house,” she says.<br />

The couple and two of their<br />

children had been comfortably<br />

enjoying life in an Odisha state<br />

village, a 12-hour train ride<br />

southwest from Kolkata for 10<br />

years, now found themselves<br />

in what felt like house arrest.<br />

“We weren’t allowed to go<br />

for walks, teddy bear hunts or<br />

exercise. I would sneak outside<br />

and hang out my washing and<br />

bring it back in under the cover<br />

of darkness,” Ana says.<br />

The New Zealand embassy<br />

had told them to sit tight as<br />

they had no way of getting the<br />

family out.<br />

After 45 days in lockdown,<br />

1<br />

the Australian Government<br />

offered them a way out and<br />

within 36-hours they were<br />

heading to catch flights from<br />

Kolkata back to New Zealand.<br />

Since her return to Hamilton,<br />

Ana has been working<br />

hard at keeping the label alive<br />

as well as ensuring her sewing<br />

team in India are paid.<br />

Unlike New Zealand where<br />

a wage subsidy and business<br />

support have helped many<br />

during the lockdowns, Ana’s<br />

Indian staff have no such back<br />

stop.<br />

“Our first concern, even<br />

while we were in MIQ in<br />

Auckland, was how do we<br />

keep all our woman paid and<br />

their families fed while we’re<br />

in lockdown.”<br />

Without access to her<br />

Indian stock and her staff<br />

unable to work, Ana had to<br />

%<br />

APR FIXED<br />

ZERO DEPOSIT<br />

36 MONTH TERM*<br />

NAVARA SL-450 FROM<br />

$49,990 +ORC*<br />

quickly come up with a way of<br />

making money to send back to<br />

her Indian team.<br />

“We looked at what we had<br />

in our hands right now, we<br />

don’t have the dresses that are<br />

in lockdown in India. There’s<br />

no way of getting those for<br />

who knows how long.”<br />

What they did have was<br />

a series of beautiful photos<br />

captured by two professional<br />

Wellington photographers who<br />

had visited Holi Boli two years<br />

prior.<br />

The idea for a thankfulness<br />

journal was born, featuring the<br />

stunning photos from India and<br />

quotes from her staff.<br />

And when Delta hit,<br />

another thoughtfulness journal<br />

followed; both endeavours<br />

made a big difference to the<br />

Holi Boli team’s financial circumstances.<br />

Holi Boli was founded on<br />

the belief that fashion can be<br />

a vehicle to empowerment and<br />

dignity for women.<br />

They employ local women<br />

and provide training, fair wages<br />

and meaningful employment.<br />

“When we first went to<br />

India in 2006, I was delighted<br />

to learn that it was quite common<br />

to have your clothes<br />

made even in the villages. I’d<br />

see these little treadle sewing<br />

machines as I’d peak through<br />

the curtains of a little rustic<br />

village house. I could see the<br />

machine sitting in there and<br />

*Finance offer available on new Nissan Navara and SUVs registered between 01/10/<strong>2021</strong> and 31/01/2022. Approved applicants of Nissan Financial Services New Zealand Pty Ltd (Nissan) only. Fixed Interest Rate 1% available on loans with a 36 month<br />

term. No deposit required. Terms and conditions apply. This offer includes an establishment fee of $375, PPSR fee of $8.05 and$10 per month account keeping fee. All lease and some fleet purchasers excluded. X-TRAIL ORC of $990 includes initial<br />

12 month registration & WOF, fuel and vehicle delivery. Navara ORC of $1,240 includes initial 12 month registration & WOF, fuel and vehicle delivery. This finance offer does not extend to Nissan Leaf, GTR & Patrol. Nissan reserves the right to vary,<br />

extend or withdraw this offer. Not available in conjunction with any other offer. Additional terms and conditions apply and can be viewed at www.nissan.co.nz<br />

1050 Te Rapa Road, Hamilton - 07 839 0777 - 0800 647 726 - sales@jwn.co.nz<br />

16 Huiputea Drive, Otorohanga. 07 873 8066 - merv@jwn.co.nz


WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

3<br />

usually a father of grandfather<br />

pedalling away on it.”<br />

A fashion designer/dressmaker<br />

by trade, Ana realised<br />

her skills could be of value particularly<br />

for the village women<br />

who often had very little<br />

opportunity available to them.<br />

“I could give them a skill<br />

that they could use to better<br />

their life; they would be<br />

empowered and then be able to<br />

fight poverty themselves.”<br />

When they returned to India<br />

in 2010 with their children,<br />

Ana started teaching home<br />

sewing classes for local women<br />

and as the classes grew, so did<br />

the idea for Holi Boli and they<br />

began selling the garments the<br />

women sewed.<br />

They now employ 21<br />

women (and growing) and<br />

have trained another 170 in<br />

design and sewing.<br />

“Holi Boli has become an<br />

opportunity to make a real<br />

difference in the lives of local<br />

women and contribute to<br />

change in the fashion industry.<br />

We are proud to share their<br />

work with the world.”<br />

With the first wave of the<br />

pandemic forcing the family to<br />

uproot their life in India, Ana<br />

quickly began establishing<br />

the brand in the New Zealand<br />

market.<br />

She started in her Gordonton<br />

garage, cobbling together<br />

the tools she needed, and with<br />

help sourcing wholesale fabric<br />

from <strong>Waikato</strong> fashion designer<br />

Annah Stretton, Holi Boli was<br />

reincarnated in Hamilton.<br />

Working from her garage<br />

was a labour of love and it<br />

became apparent it wasn’t sustainable.<br />

The opportunity arose to<br />

take over an old mechanic’s<br />

workshop on Ulster St, transformations<br />

began in mid-July<br />

and Ana started working in the<br />

space while the fitting rooms<br />

were still being built.<br />

She is thrilled to have the<br />

large workspace, where she<br />

can showcase her one-woman<br />

production line to customers.<br />

She wanted the making part<br />

of the process to be very much<br />

part of the whole shopping<br />

experience.<br />

“Being an advocate for<br />

'slow, ethical fashion' I wanted<br />

to throw the doors open on the<br />

behind-the-scenes of clothing<br />

manufacturing. For too long,<br />

clothing manufacturing has<br />

been behind closed doors (and<br />

sometimes locked doors) in<br />

faraway places.<br />

“By exposing the production,<br />

I want to encourage people<br />

to think and develop an<br />

appreciation for the time, process<br />

and effort that goes into<br />

making our clothes and feel a<br />

responsibility for the welfare<br />

of the skilled women who<br />

make them. I want people to be<br />

able to see the patterns being<br />

drafted, the fabric hanging,<br />

drying in the breeze, see the<br />

fabric being cut and the pieces<br />

being sewn together.”<br />

Ana will be the first one<br />

to tell you she isn’t about<br />

fast fashion; employing local<br />

women and providing training,<br />

fair wages and meaningful<br />

employment is what you’re<br />

getting when you purchase a<br />

Holi Boli garment.<br />

“In those fast fashion, mass<br />

producing factories people are<br />

often treated very badly, not<br />

allowed toilet breaks and are<br />

working long hours for very<br />

little so that we here in New<br />

Zealand can benefit from being<br />

able to buy a cheap $20 t-shirt<br />

or $50 dress.<br />

“I want people to feel connected<br />

to their clothing and feel<br />

good, knowing that when they<br />

buy this Holi Boli dress, they<br />

have that personal connection<br />

with Sasmita, and know she<br />

got a lunch break and is able<br />

to feed her preschool-age son<br />

because we treat people with<br />

respect and she gets fair pay,”<br />

Ana says.<br />

With lockdowns easing in<br />

India, Ana has been able to<br />

get her staff back in the workshop.<br />

As well as keeping New<br />

Zealand hours at the shop she<br />

also works Indian time from<br />

3.30pm till midnight when she<br />

video calls Holi Boli staff for<br />

production planning meetings.<br />

With the ongoing disruptions<br />

in the distribution channels,<br />

Ana set up a team of<br />

contract sewers in Wellington<br />

to help supplement the supply<br />

flow from their Indian production<br />

house.<br />

“I got a bit overwhelmed<br />

with doing it all myself and<br />

connected with a cool lady in<br />

Wellington who has a business<br />

with eight ladies sewing in<br />

their garages.<br />

Ana and Daniel haven’t<br />

completely abandoned<br />

their life in India and hope to<br />

return to Odisha as soon as<br />

they can; their home and most<br />

of their possesions are still<br />

locked up and they continue<br />

to pay rent on the house and<br />

Holi Boli workshop.<br />

Ever the pragmatist, Ana<br />

is focussed on what she can<br />

achieve in New Zealand and<br />

is currently working on a new<br />

collection called Global Sisterhood<br />

to show at New Zealand<br />

Fashion Week in February.<br />

“Global Sisterhood is a<br />

celebration of our expansion,<br />

collaboration and growth<br />

that has resulted during this<br />

crazy pandemic time. We<br />

have seen our dreams come<br />

to fruition; to extend our<br />

reach and help more women<br />

in more hard-to-reach places.<br />

This special curated collection<br />

of garments is made not just<br />

by our team in India and New<br />

Zealand, but also our newly<br />

empowered teams at our ethical<br />

partner production houses<br />

in North India and Cambodia,”<br />

she says<br />

Holi Boli at 462 Ulster St<br />

is open Tuesday to Saturday,<br />

10am-2pm or visit<br />

holiboli.com.<br />

Photo credits Elizabeth<br />

J Photography, Hamish<br />

Johnson and Jared Buckley<br />

PUBLISHER<br />

Deidre Morris<br />

Ph: (07) 838 1333<br />

Mob: 027 228 8442<br />

Email: deidre@dpmedia.co.nz<br />

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Olivia McGovern<br />

Ph: (07) 838 1333<br />

Email: olivia@dpmedia.co.nz<br />

ADVERTISING INQUIRIES<br />

Please contact:<br />

ADVERTISING ACCOUNT<br />

MANAGERS<br />

Joanne Poole<br />

Ph: (07) 838 1333<br />

Mob: (021) 507 991<br />

Email: joanne@dpmedia.co.nz<br />

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Ph: (07) 838 1333<br />

Mob: (021) 090 52601<br />

Email: penny@dpmedia.co.nz<br />

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EDITORIAL:<br />

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131 Victoria Street, Hamilton<br />

Ph: (07) 838 1333 | Fax: (07) 838 2807<br />

www.wbn.co.nz<br />

When its Time to Sell Your <strong>Business</strong>, or Invest into a <strong>Business</strong>,<br />

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027 495 3413<br />

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027 293 0377<br />

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021 786 496<br />

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027 232 1516<br />

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4 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

Exciting new user experience for<br />

business management software<br />

<strong>Business</strong>es can more easily schedule and track people and<br />

equipment with new business management applications powered<br />

by Magnetize and built by Company-X.<br />

Pukekohe-based Magnetize<br />

launched new business<br />

management software<br />

after Hamilton software<br />

specialist Company-X spent<br />

six months redesigning and<br />

rebuilding its existing desktop<br />

and mobile app from the<br />

ground up.<br />

We had development<br />

goals but just as<br />

important to us was<br />

a good cultural fit.<br />

We met with the<br />

Company-X team,<br />

they are outstanding<br />

and have exceeded<br />

our expectations,<br />

which are high and,<br />

as they say, the rest<br />

is history!<br />

The result is a vital tool<br />

for businesses struggling to<br />

schedule people and equipment<br />

with full visibility from<br />

quote to invoice.<br />

Before coming to Company-X<br />

for help, Magnetize<br />

had spent seven years and<br />

millions of dollars with offshore<br />

software developers in<br />

India building its feature-rich<br />

business management software.<br />

Users loved the features<br />

but found the desktop<br />

app overly complicated and<br />

cumbersome, and the mobile<br />

app unusable.<br />

Magnetize technology<br />

partner The Instillery recommended<br />

a user experience<br />

(UX) and user interface<br />

(UI) review and suggested<br />

Company-X as a technology<br />

partner. UX and UI designer<br />

Briana Christey reviewed the<br />

existing software and interviewed<br />

users concerning their<br />

experience.<br />

“We were talking constantly<br />

with The Instillery<br />

general manager Richie Jenkins<br />

about our frustrations,<br />

our desire to bring development<br />

back to New Zealand<br />

and to partner with the best,”<br />

said Magnetize chief executive<br />

Paul Lyons. “He said,<br />

‘If you’re going to do this,<br />

you’ve got to get Company-X<br />

onboard.’<br />

“We had development<br />

goals but just as important<br />

to us was a good cultural fit.<br />

We met with the Company-X<br />

team, they are outstanding<br />

and have exceeded our expectations,<br />

which are high and, as<br />

they say, the rest is history!”<br />

Company-X senior software<br />

architect Luke McGregor<br />

examined the existing<br />

software and recommended a<br />

replacement approach as the<br />

best and most cost-effective<br />

way of resolving the usability<br />

issues and modernising the<br />

technology.<br />

“I found UX issues scattered<br />

across pretty much<br />

every aspect of the application<br />

that meant we would<br />

have to rethink every page,”<br />

McGregor said.<br />

McGregor recommended<br />

a replacement approach as a<br />

cost-effective way of resolving<br />

the usability and security<br />

issues and modernising the<br />

technology.<br />

“At that point, when<br />

you’ve got that much modification<br />

you want to do in<br />

that capacity, it’s cheaper to<br />

just start again,” McGregor<br />

USER-CENTRED: User experience and<br />

user interface designer Briana Christey.<br />

said. “That’s kind of a sad<br />

reality of it.”<br />

As a result, Company-X<br />

led a full product development<br />

process which resulted<br />

in the design and build of<br />

an entirely new, easy to<br />

use, version of Magnetize<br />

from the ground up.<br />

The project included<br />

exhaustive interviews<br />

with the Magnetize team<br />

as well as existing and<br />

prospective users.<br />

“Throughout the project<br />

we stayed focussed on the<br />

Magnetize clients and their<br />

pain points and knew that if<br />

we employed the best methods<br />

or the right methodology,<br />

we would be on the mark,”<br />

Christey said.<br />

In the redesign and rebuild,<br />

Company-X humanised the<br />

user experience.<br />

“Humanising the experience<br />

is about adopting a<br />

user-centred approach and<br />

thinking about real people,<br />

going about their workday,<br />

who will be using this software,”<br />

Christey said.<br />

“Sometimes we would<br />

role-play a phone conversation<br />

or speak aloud user stories<br />

to clarify the contexts<br />

we were designing for. At<br />

every stage of development,<br />

we went back to users and<br />

a group of potential users to<br />

get their input and feedback.<br />

Being user-centred keeps us<br />

on track to solve real problems<br />

in the best way.<br />

“In Magnetize, users can<br />

create a job in a few seconds<br />

because we’ve simplified the<br />

number of fields and clustered<br />

information into logical<br />

groups,” Christey said.<br />

Magnetize is used by a<br />

wide variety of industries<br />

including civil engineering,<br />

construction, earthworks,<br />

hire, rental and transport<br />

companies.<br />

Magnetize handles quoting<br />

and scheduling and is<br />

integrated with accounting<br />

software Xero for invoicing.<br />

It allows for the hosting of<br />

associated job-specific files<br />

like photographs, and health<br />

and safety documentation<br />

such as Microsoft Word documents<br />

and PDF files.


Magnetize: User-driven<br />

product development<br />

Users of Magnetize’s heavy equipment and<br />

machinery job enablement web and mobile<br />

app drove a new product development phase<br />

led by software specialist Company-X.<br />

Company-X senior software<br />

architect Luke<br />

McGregor insisted on<br />

talking to six users of the old<br />

version of the Magnetize web<br />

and mobile app about their<br />

needs before redesigning and<br />

rebuilding the software.<br />

McGregor wanted to hear<br />

about the problems the software<br />

was being built to solve<br />

first-hand.<br />

SIMPLE:<br />

Magnetize’s<br />

new time<br />

logging<br />

interface<br />

on a tablet<br />

computer.<br />

“One of the things that I've<br />

learned over the years is getting<br />

information secondhand<br />

doesn't always work,” McGregor<br />

said. “So, we've had clients<br />

that we've been able to consult<br />

with.<br />

“The first thing that we<br />

did was went to Auckland<br />

and interviewed six different<br />

Magnetize customers and<br />

potential customers from quite<br />

different businesses.<br />

“We talked through different<br />

issues that they were<br />

facing in their businesses,<br />

the software that they were<br />

using at the moment, the pain<br />

points that they had, and the<br />

ways that they talked and<br />

thought about the problems<br />

that they had.<br />

There’s nothing like<br />

firsthand experience<br />

as a software person<br />

of the customers who<br />

will be using this in<br />

the end.<br />

“There's nothing like firsthand<br />

experience as a software<br />

person of the customers who<br />

will be using this in the end.”<br />

Leading Auckland earthworks<br />

and excavation firm<br />

Dingo Groundworx particularly<br />

resonated with McGregor.<br />

As well as earthmoving<br />

and excavation, Dingo<br />

Groundworx supply diggers,<br />

named after the Marvel<br />

Avengers, Hulk and Thor, and<br />

is involved in landscaping and<br />

truck cartage.<br />

PROBLEM SOLVING: Company-X senior software architect<br />

Luke McGregor, right, discusses a problem with Cory McKenzie.<br />

“Dingo Groundworx does<br />

all sorts of things from digging<br />

a pool to foundations<br />

for houses,” McGregor said.<br />

“Their jobs are reasonably<br />

short. They started contracting<br />

out with a guy on a digger<br />

going and built their business<br />

from there. They also<br />

have a hydroseeding business<br />

where they plant lawns<br />

and spray grass seed on road<br />

verges,” McGregor said.<br />

“We talked to them<br />

about the kinds of issues<br />

they were having.<br />

“It was cool to hear the<br />

ways that they thought about<br />

their business, the kind of<br />

challenges that they had, the<br />

things that had become big<br />

issues, like health and safety,<br />

and how they had worked with<br />

existing software to try and<br />

achieve their goals.<br />

“It was cool to talk to them<br />

in person and hear the kinds of<br />

issues they were raising around<br />

scheduling their diggers and<br />

knowing where the individual<br />

diggers were on a given day, so<br />

that they have the right equipment<br />

on site for the right jobs<br />

at the right time, and the right<br />

people to deal with them.”<br />

Existing software focussed<br />

on smaller-scale operations<br />

did not meet Dingo<br />

Groundworx’s needs.<br />

About Magnetize<br />

Software from Magnetize<br />

that proved itself essential<br />

for enabling heavy plant<br />

and people in the reconstruction<br />

of Christchurch has been rebuilt<br />

from the ground up by Company-X.<br />

Magnetize was built<br />

by Pro-Drill Specialist Drilling<br />

Engineers to help the company<br />

keep on top of the rising workflow<br />

during the reconstruction<br />

of Christchurch.<br />

“Before we went to Christchurch<br />

we were doing maybe 50<br />

to 70 jobs per month in Auckland<br />

and within a year we had gone<br />

from 12 staff to 32 staff in Christchurch<br />

doing about 400 jobs per<br />

month,” said Magnetize product<br />

owner Scott Sherwin.<br />

“A lot of people saw the<br />

software and asked where they<br />

could get it from, which gave us<br />

the idea that other people would<br />

want it.”<br />

New Zealand software specialist<br />

Company-X redesigned<br />

and rebuilt Magnetize from the<br />

ground up in <strong>2021</strong> after a user<br />

experience review and a new<br />

product development phase<br />

involving user interviews.<br />

Pro-Drill Specialist Drilling<br />

Engineers uses Magnetize<br />

to manage its teams based out<br />

of Auckland, Wellington and<br />

Christchurch.<br />

“We started with a pad and<br />

a pen a decade ago, but now<br />

there’s no way that we’d be able<br />

to run our company without<br />

Magnetize. Drilling equipment<br />

operators went from scanning<br />

their logs every day, printing<br />

them out and sending them to<br />

the office, to doing it all on a<br />

mobile app while sitting in their<br />

truck. Boom!”<br />

Magnetize chief executive<br />

Paul Lyons said it was very hard<br />

for him to imagine running a<br />

heavy equipment and machinery<br />

business without Magnetize.<br />

“It's just horrendous and<br />

unthinkable, because of the<br />

stress of it," he said.<br />

Lyons said there was nothing<br />

else on the market like his<br />

company’s web and mobile app<br />

combo.<br />

DESKTOP DELIGHT: Magnetize’s new look job creation screen.<br />

Navigate the<br />

digital landscape<br />

with us


6 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

Dr Steve Hodgkinson CEO RuaTech<br />

Dr Grant<br />

Smolenski CSO<br />

RuaTech<br />

WAIKATO AGRITECH DEVELOPING<br />

COVID-19 immunity game-changer<br />

Innovative <strong>Waikato</strong>-based company RuaTech is poised to deliver<br />

virus-busting armour in the fight against COVID-19.<br />

The agritech company<br />

has proved the concept<br />

and lodged a patent, and<br />

is now seeking investment to<br />

take it to the next stage.<br />

RuaTech CEO Dr Steve<br />

Hodgkinson says the dairybased<br />

product is positioned<br />

for an unmet market need in<br />

science-backed immune support,<br />

something that is particularly<br />

relevant during a pandemic.<br />

“Beyond vaccines, PPE<br />

and social distancing, there<br />

are few options available<br />

for people wanting to<br />

reduce their personal risk of<br />

contracting COVID-19.<br />

“We are working towards<br />

a product that can provide<br />

science-backed immune support.”<br />

The eventual product,<br />

which could be an oral supplement<br />

or a nasal spray, is<br />

intended to safeguard people<br />

in high-risk situations including<br />

events, frontline work, or<br />

during mass transportation<br />

such as on trains or flights.<br />

Unlike a vaccine that stimulates<br />

the body to mount an<br />

internal response from the<br />

body, Hodgkinson says, the<br />

antibodies are being provided<br />

in the product.<br />

“You’re not asking the<br />

body to make the antibodies;<br />

the antibody is being provided<br />

in a form that is ingested.<br />

“The intention is that the<br />

antibodies simply coat the<br />

mouth or the throat and if you<br />

are exposed to the virus, they<br />

block the virus’ ability to bind<br />

for a period of time.”<br />

Hodgkinson says the<br />

technology isn’t new and<br />

the RuaTech team started<br />

researching and developing<br />

the product for 20 years with<br />

diseases like rotavirus, E. coli<br />

and candida in mind.<br />

“All the work we’ve done<br />

establishing the immunisation<br />

technology has been<br />

done and available to us to<br />

apply to COVID when we<br />

started the project in the<br />

middle of last year.”<br />

Still in the early stages of<br />

development, the company is<br />

also positioning it for on-farm<br />

pilot-scale production of the<br />

immune milk-based active<br />

Olivia Wallace Research Associate RuaTech<br />

ingredient of the product.<br />

The science mimics nature<br />

and can be compared to the<br />

way a mother’s milk protects<br />

the newborn.<br />

The recent breakthrough,<br />

made in collaboration with<br />

Dr William Kelton at the University<br />

of <strong>Waikato</strong>, has been<br />

in the design of coronavirus<br />

antigens effective at inducing<br />

antibodies in ruminant milk<br />

that block virus binding to the<br />

receptor that allows entry to<br />

human cells.<br />

The milk produced through<br />

the scientific platform will<br />

be used to develop the new<br />

immune support product.<br />

“Leveraging 20 years<br />

of research, the science is<br />

exciting stuff. However, the<br />

freedom that the end product<br />

could provide consumers is<br />

even more exciting – especially<br />

with so many Kiwis<br />

facing alert level restrictions<br />

currently,” Hodgkinson says.<br />

Not intended as a replacement<br />

for the vaccine, Hodkinson<br />

says, the product is<br />

designed to complement the<br />

vaccination by providing<br />

immediate protection in the<br />

short term.<br />

“What we have learned is<br />

vaccines aren’t going to do the<br />

job by themselves.<br />

“There’s a couple of reasons<br />

including that the effect<br />

of the vaccine wears off and<br />

we are entering a stage where<br />

we’ve got to talk about boosters.<br />

“The second thing is there<br />

are variants, we talk about<br />

Delta but there’s a son and<br />

daughter of Delta out there<br />

now called AY.4.2.<br />

“What we need is a platform<br />

that readily responds<br />

to these new challenges and<br />

that’s what we can do with<br />

this product.<br />

“With the University of<br />

<strong>Waikato</strong>, we’re able to rapidly<br />

design and test antigens for<br />

the next generation of virus.<br />

That’s a major strength of the<br />

platform.”<br />

But Hodgkinson also adds<br />

that potential applications of<br />

the technology extend well<br />

beyond the current pandemic.<br />

“There are opportunities<br />

to provide immune support<br />

against other pathogens. An<br />

obvious contender is Norovirus<br />

which regularly sweeps<br />

through close-quartered environments<br />

like cruise ships and<br />

retirement villages.”<br />

Now that the proof-ofconcept<br />

phase is complete,<br />

Hodgkinson says, it’s time to<br />

move ahead which requires<br />

funding and dairy industry<br />

partners.<br />

The research has been<br />

self-funded to date via a loan<br />

from Callaghan Innovation<br />

and RuaTech is looking for<br />

investors and partners who<br />

can support the next stage of<br />

development.<br />

“We are looking for<br />

funders and partners who can<br />

help us move into pilot-scale<br />

production and launch a product<br />

next year,” Hodgkinson<br />

says.<br />

RuaTech is offering collaboration,<br />

serious investment<br />

return, and global<br />

opportunities, this is the<br />

chance to bring to market a<br />

game-changing product that<br />

will help the world better<br />

manage COVID-19 and other<br />

viruses in the future.<br />

RuaTech (also known as<br />

Ruakura Technologies) is<br />

a research and technology<br />

company that uses robust<br />

science to develop products<br />

that improve people’s lives.<br />

A leader in the development<br />

of hyperimmune milk-based<br />

products, RuaTech’s experienced<br />

team specialises in<br />

protein design, biotech manufacturing<br />

(for antigen production),<br />

agritech, and dairying.<br />

About Steve Hodgkinson<br />

PhD, MBA (Dist.)<br />

Hodgkinson is a multi-disciplinary<br />

scientist with a varied<br />

background in biomedical,<br />

animal and plant research, and<br />

business development in the<br />

New Zealand science sector.<br />

His previous roles include<br />

National Science Leader –<br />

Growth and Development for<br />

AgResearch, Chief Operating<br />

Officer for the Centre of<br />

Research Excellence - The<br />

Kirsty Kraakman Senior Scientist RuaTech<br />

National Research Centre<br />

for Growth and Development<br />

(subsequently Gravida)<br />

and <strong>Business</strong> and Innovation<br />

Manager for a leading biomedical<br />

research institute –<br />

The Liggins Insititute.<br />

Since moving back to<br />

Hamilton, Hodgkinson has<br />

been founding investor, director,<br />

and CTO of Synthase Biotech<br />

Ltd and ran a successful<br />

life sciences consultancy<br />

before establishing RuaTech<br />

early in 2020.<br />

Hodgkinson has a high output<br />

of quality science and success<br />

in its commercialisation<br />

with over 180 scientific publications,<br />

five patent families,<br />

and multiple industry-focused<br />

technical reports.


Jagrut and Peter<br />

Rose Optometry providing<br />

eye care for over 50 years<br />

Rose Optometry, located in Lake Road,<br />

Frankton, has served the <strong>Waikato</strong> and<br />

beyond for over 50 years.<br />

Proud to be kiwi - Rose<br />

Optometry is independently<br />

owned and is<br />

affiliated with the Independent<br />

Optometry Group who support<br />

New Zealand owned practices<br />

throughout the country.<br />

What started as a small<br />

family-owned practice by Paul<br />

and Lynette Rose in 1969, still<br />

operates as a family enterprise<br />

with partner/optometrists Peter<br />

Walker and Jagrut Lallu at the<br />

helm, with their wives Kelly<br />

Parker and Jacqueline Rowe<br />

having key management roles.<br />

“At Roses, we pride ourselves<br />

on having the most up<br />

to date technology to better<br />

understand, diagnose and treat<br />

your eyes. Our wide range of<br />

services take care of all your<br />

visual and eye health needs,”<br />

Peter says.<br />

“Our current team of 20<br />

have a combined service of 237<br />

years, which is testament to the<br />

commitment and desire we all<br />

have to provide the best eye<br />

care solutions and ongoing care<br />

for our patients and customers,”<br />

Jagrut adds.<br />

Always at the edge of<br />

ground-breaking optometry<br />

technology, the practice opened<br />

the first myopia control clinic in<br />

New Zealand in 2009. Centred<br />

around research-based methods<br />

of slowing the progression<br />

of short-sightedness, the clinic<br />

now uses several different methods<br />

to achieve this, especially<br />

for young children with the<br />

condition. Instead of prescribing<br />

spectacles for children and<br />

adolescents who require regular<br />

updates to their glasses, the clinic<br />

offers contact lens-based procedures<br />

called Orthokeratology<br />

or Ortho-K and MiSight daily<br />

soft contact lenses.<br />

“Vision therapy for children<br />

who are experiencing<br />

visual difficulties at school<br />

can eliminate the need for prescription<br />

glasses. We can often<br />

rectify the issues with vision<br />

exercises to strengthen the<br />

eye muscles” vision therapy<br />

specialist Jagrut says.<br />

Rose’s specialty dry eye<br />

clinic can test for, diagnose and<br />

treat issues that result in dry<br />

eyes – an inflammatory or ocular<br />

surface issue. The dry eye<br />

clinic also covers watery and<br />

running eyes, as they both occur<br />

due to a breakdown in the composition<br />

of your tear film.<br />

“Contact lenses remain a<br />

popular vision correction choice<br />

for many of our clients” Peter<br />

says.<br />

“Rose Optometry is the<br />

home of the Rose K lens, a contact<br />

lens used in the treatment of<br />

the eye condition keratoconus.<br />

This lens design by founding<br />

and now retired optometrist<br />

Paul Rose, will forever be<br />

linked to our practice as we continue<br />

to lead in the treatment of<br />

this complex eye condition.”<br />

Complimenting the latest<br />

Hoya spectacle lens technology,<br />

the practice offers an extensive<br />

selection of high-end fashion<br />

frame brands – Faceaface, Tom<br />

Ford, Caroline Abrams, Ann et<br />

Valentine to name a few - and<br />

are the exclusive stockist for LA<br />

Eyeworks and Ahlem brands.<br />

“Lockdown last year<br />

prompted us to look at ways to<br />

build a more resilient business,”<br />

Jagrut says.<br />

“Investing in products<br />

and services such as online<br />

tele-medicine and increasing<br />

our online store product offering<br />

has delivered a much higher<br />

level of customer service to our<br />

clients. Our dedication to offer<br />

the best solution to all our clients<br />

and customers is the backbone<br />

of our business and we are<br />

looking forward to continuing<br />

this as we approach 2022.”<br />

Rose Optometry, 38 Lake Road, Frankton, Hamilton | 07 847 3195<br />

www.roseoptom.co.nz


8 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

CONVERSATIONS WITH MIKE NEALE<br />

OF NAI HARCOURTS HAMILTON<br />

To Owner-Occupy ? -<br />

Or To Invest ?<br />

We continue to have discussions<br />

with business people considering<br />

their options, around occupation<br />

and ownership of their own commercial<br />

premises, whether it be industrial,<br />

office or retail. The attractions for owner<br />

occupiers are:<br />

• they know the tenant (obviously)<br />

• they expect to see capital gain over<br />

time<br />

• they are paying their own mortgage<br />

• they have the ability to manage cashflow<br />

and rental, in what has been<br />

uncertain times<br />

What we have discovered through further<br />

discussions with some of these<br />

potential owner occupiers, is that they<br />

are willing to compromise on aspects of<br />

the premises suitability for their business,<br />

purely because they can own it.<br />

This may not be an issue initially, but<br />

can become one in due course, particularly<br />

for larger businesses who maintain<br />

a greater capacity to contract or increase<br />

their staff numbers, or for smaller business<br />

who may be restricted for space as<br />

they grow.<br />

The downside for owner occupiers are:<br />

• when purchasing, compromises are<br />

sometimes made, that would not have<br />

otherwise been made if it was a decision<br />

on leasing<br />

• they remain financially bound to the<br />

property, even when it may no longer<br />

be completely fit for purpose, due to<br />

size, layout or location etc<br />

• having different ownership structures<br />

Mike Neale - Managing Director,<br />

NAI Harcourts Hamilton.<br />

for the building and business can and<br />

often does, create conflict between<br />

the two different entities. There can<br />

also be a perceived conflict of interest<br />

when it comes to rent reviews and<br />

lease negotiations etc.<br />

That all said, everyone has to make<br />

their own decisions and balance building<br />

ownership with what is in the best<br />

interests of the business. NAI Harcourts<br />

Hamilton for instance, has made their<br />

own decisions independently. We lease<br />

a prime CBD corner location in a much<br />

more prominent building than we could<br />

otherwise have afforded individually,<br />

with an excellent Landlord in Stark<br />

Property, who maintains and manages<br />

the building. This allows us to focus on<br />

the most important aspect – our business.<br />

Individually and independently our<br />

team have decided on their own path to<br />

property investment. Over the years individuals<br />

have purchased a mixture of residential<br />

and commercial properties that<br />

tick their preferred requirements. Some<br />

are seeking cashflow, others capital<br />

growth or further development potential.<br />

To some location is important, to others<br />

it is the land area or business use.<br />

Success for<br />

Seeds of Joy<br />

<strong>Waikato</strong> secondary school<br />

entrepreneurs who created plantable<br />

celebration cards for a gift that keeps<br />

on giving, took home top honours at<br />

the <strong>Waikato</strong> Lion Foundation Young<br />

Enterprise Scheme (YES) Awards.<br />

Seeds of Joy, founded by<br />

Hauraki Plains College students<br />

Molly Smith Soppet,<br />

Charlette Macreath, Irene Irvine,<br />

Florence Somerville, Macy Jenkins<br />

and Zarnae Dowd, were<br />

named the Wintec Company of<br />

the Year at the online award ceremony,<br />

managed in the region<br />

by Smart <strong>Waikato</strong> Trust.<br />

The business recycles paper,<br />

repurposing it into 100% compostable<br />

and plantable celebration<br />

cards, filled with bee<br />

friendly seeds. From each card<br />

sold, a proportion of the profit<br />

goes to the NZ BumbleBee Conservation<br />

Trust. Seeds of Joy will<br />

represent the <strong>Waikato</strong> region<br />

online for the YES National<br />

Finals on <strong>December</strong> 15.<br />

Use of capital and its return on this,<br />

is another important aspect for consideration.<br />

In most instances there will be a<br />

far higher return on the capital utilised in<br />

the business, than the return on the capital<br />

tied up in the land and buildings – unless<br />

you happen to be a developer.<br />

“Don’t wait to buy real<br />

estate, buy real estate and<br />

wait” – T Harv Eker<br />

What may be a better solution, is to keep<br />

the two interests at arm’s length:<br />

• Decide on the best location and specific<br />

requirements for your business, allowing<br />

you to focus solely on the current<br />

and future success of the business. If<br />

and when the premises no longer suits<br />

those businesses requirements, you<br />

can then consider alternative premises<br />

options or even the possibility of your<br />

existing Landlord assisting with refurbishment<br />

/ reconfiguration, in exchange<br />

for a new lease.<br />

• Consider purchasing a commercial or<br />

industrial investment on its own merits.<br />

This can be around price bracket,<br />

location, use, lease covenants. This also<br />

allows you to spread the risk and make<br />

decisions without fear over a possible<br />

or perceived conflict of interest.<br />

Without compromising, this keeps everything<br />

at arm’s length and may well provide<br />

the best of both worlds - the best<br />

location for your business to prosper and<br />

an investment that ticks your investment<br />

boxes.<br />

2022 has been a challenging year,<br />

which 12 months ago we had not fully<br />

anticipated. It is with some certainty<br />

that I am suggesting next year will be<br />

no different, continued uncertainty and<br />

businesses having to be flexible in finding<br />

ways to manoeuvre the Covid environment<br />

and our new traffic light system.<br />

One just hopes that once we hit the traffic<br />

light system (Covid-19 Protection Framework),<br />

that we stay there and don’t all of<br />

a sudden find ourselves in another series<br />

of lockdowns.<br />

Property will continue to be an excellent<br />

long term investment, but should<br />

always be balanced against ones business<br />

aspirations.<br />

NAI Harcourts Hamilton<br />

Monarch Commercial Ltd MREINZ Licensed<br />

Agent REAA 2008<br />

Cnr Victoria & London Streets, HAMILTON<br />

07 850 5252 | hamilton@naiharcourts.co.nz<br />

www.naiharcourts.co.nz<br />

OTHER WINNERS ON THE<br />

ONLINE EVENT WERE:<br />

Foster Construction Runners Up -<br />

Monthly Collective, St Peters School, Cambridge,<br />

Baking Memories, Fraser High School;<br />

Smart <strong>Waikato</strong> Innovation Award -<br />

Joosh, St Peters Cambridge;<br />

Cal Isuzu Sole Trader Award -<br />

Ash White of Puppads.nz, St Peters School, Cambridge<br />

University of <strong>Waikato</strong> Leadership Award and CEO of the Year -<br />

Tara Lingard of Baking Memories, Fraser High School<br />

EMA Award for A Positive Contribution to the Community -<br />

JJ’s Adventures, <strong>Waikato</strong> Diocesan School for Girls<br />

<strong>Waikato</strong> <strong>Business</strong> <strong>News</strong> Sales and Marketing Award -<br />

Hive Hutt, Cambridge High School<br />

<strong>Waikato</strong> Chamber of Commerce Commitment to <strong>Business</strong> Award -<br />

Vivant by Candlelight, Hamilton Christian School<br />

Smart <strong>Waikato</strong> Sustainability Award -<br />

ReGrounded, Paeroa College.


WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

9<br />

Lockdown Startup ‘& Again’ Wins<br />

$10,000 in Soda’s Rise Up Competition<br />

A business born in lockdown has taken out $10,000 in Hamiltonbased<br />

business growth ecosystem Soda’s Rise Up competition.<br />

Wendy Quatch, &Again<br />

Online thrift and consignment<br />

store & Again was<br />

created during lockdown<br />

when founder, Wendy<br />

Quach, returned home from<br />

London and wanted to find a<br />

solution to her clothes hoarding<br />

problem.<br />

“I'm super lazy when it<br />

comes to clearing out my wardrobe!<br />

I hoard way too much and<br />

promise myself I'll sell it online<br />

later, but I never bother. And if<br />

I wanted to consign my clothes,<br />

most stores didn't accept the<br />

brands I had so there was definitely<br />

a gap in the market,”<br />

Wendy says.<br />

“I wanted to create a modern<br />

thrifting experience that is<br />

accessible to women all across<br />

Aotearoa, to break down the<br />

barriers and make it easy to<br />

recycle. So, I combined my<br />

passion for fashion, sustainability<br />

and technology to create &<br />

Again.”<br />

Quach is the youngest<br />

founder at 26-years-old and the<br />

newest startup in the competition.<br />

“I am humbled and grateful<br />

to win Rise Up. I nearly<br />

didn’t enter so this is testament<br />

to giving things a go.<br />

I’m totally blown away.”<br />

The Auckland-based<br />

founder plans to use the<br />

$10,000 prize money on sales,<br />

marketing, warehousing and<br />

hiring staff to help her expand<br />

her business.<br />

Rise Up was created by<br />

Soda to encourage, support and<br />

celebrate female entrepreneurship<br />

in Aotearoa.<br />

“Women are heavily underrepresented<br />

in entrepreneur statistics<br />

– only 20 per cent of high<br />

growth startups in Aotearoa<br />

have a female founder. Yet<br />

every day at Soda we work with<br />

incredible female founders and<br />

business mentors, so we know<br />

first-hand that women have the<br />

talent, innovation and grit to<br />

become successful entrepreneurs,”<br />

Soda CEO Erin Wansbrough<br />

says.<br />

“We created Rise Up to<br />

encourage more women to<br />

consider entrepreneurship as<br />

a viable career, remove some<br />

of the barriers to starting their<br />

own business and to champion<br />

female entrepreneurship in<br />

Aotearoa.<br />

“All five of our Rise Up<br />

finalists have created high-quality<br />

businesses that offer sustainable<br />

and innovative solutions<br />

with the potential for significant<br />

impact in Aotearoa and globally.<br />

Soda is proud to support<br />

them on their entrepreneurial<br />

journey and already planning<br />

for Rise Up 2022!”<br />

Five inspirational female<br />

entrepreneurs were selected<br />

from nearly 100 entrants<br />

to pitch their business to a<br />

high-profile judging panel and<br />

online audience in <strong>November</strong>.<br />

Audience favourite & Again<br />

was also awarded the Amazon<br />

Web Services People's Choice<br />

award.<br />

The other Rise Up finalists<br />

were: Billie Jo Hohepa-Ropiha,<br />

founder of BDÉT; Chloe<br />

Van Dyke, co-founder of Chia<br />

Sisters; Gaelle Thieme, founder<br />

of Dust & Glow and Dr Angela<br />

Lim, co-founder of Clearhead.<br />

I wanted to create<br />

a modern thrifting<br />

experience that is<br />

accessible to women<br />

all across Aotearoa<br />

If your property project has hit troubled waters,<br />

our new shareholder will steer you right.<br />

Congratulations to the newest shareholder at Veros,<br />

Scott Bicknell, who leads our Hamilton office.<br />

Experience care as it<br />

should be, experience<br />

the Braemar way.<br />

If you’re up the river without a paddle, you’ll need<br />

a local who knows how to navigate you through<br />

difficult waters.<br />

Scott is an experienced property expert and<br />

development manager who knows how to make<br />

projects real. With years of experience and proven<br />

results over many years in delivering commercial,<br />

industrial and residential developments for our<br />

clients, Scott is the man for you.<br />

Congratulations<br />

on your promotion<br />

Scott. We’ll see you<br />

on Lake Karapiro<br />

very soon.<br />

Braemar Hospital is one of the largest<br />

private surgical hospitals in New Zealand,<br />

and it’s here in Hamilton.<br />

With more than 100 world class specialists,<br />

10 state-of-the-art operating rooms, 84 beds<br />

including 32 private rooms, at Braemar<br />

you’ll receive the highest level of care.<br />

Choose the very best.<br />

Choose Braemar.<br />

www.veros.co.nz<br />

07 838 2887<br />

braemarhospital.co.nz


10 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

Bring back Fonterra<br />

to the <strong>Waikato</strong><br />

Now there is an idea. There<br />

is a catch phrase. There is a<br />

campaign!<br />

Do we want to become a<br />

dormitory region for Auckland?<br />

Is that the future our leaders<br />

envisage for us?<br />

Your Chamber has a better<br />

idea.<br />

Rather than sending our people to<br />

work in Auckland on a train why<br />

don’t we attract companies to relocate<br />

to the <strong>Waikato</strong>. A great example<br />

of that is the shift by the Sleepyhead<br />

group to Ohinewai.<br />

Substantially increasing the number<br />

of companies shifting from a heavily<br />

congested Auckland to the <strong>Waikato</strong><br />

would create a significant lift to the GDP<br />

of the <strong>Waikato</strong> and as we all know, a rising<br />

tide floats everyone’s boat higher.<br />

Good businesses, creating employment,<br />

buying and selling goods and services,<br />

enriching our communities, will<br />

make the <strong>Waikato</strong> prosper and will add<br />

to our already vibrant region.<br />

Number one on that list should be<br />

Fonterra.<br />

Why Fonterra has their HQ on the<br />

Viaduct in downtown Auckland beats<br />

most people, including their farmer<br />

shareholders. Fonterra owns a decent<br />

chunk of land around their Te Rapa factory<br />

where our major construction companies<br />

would be happy to build them a<br />

superb and sustainable campus headquarters.<br />

With Perry’s stunning Te Awa Lakes<br />

residential and lake development a brisk<br />

walk or bike away, Fonterra executives<br />

would save a huge amount of time and<br />

energy avoiding the congestion and<br />

frustration of Auckland traffic by living<br />

there.<br />

Alternatively, there are some really<br />

great inner Hamilton City offices being<br />

developed by Fosters at Union Square<br />

on the corner of Hood and Anglesea<br />

Streets and by Stark Property in Hamilton<br />

East and another one on the corner<br />

By Don Good, CEO of <strong>Waikato</strong><br />

Chamber of Commerce.<br />

Good businesses, creating<br />

employment, buying and<br />

selling goods and services,<br />

enriching our communities,<br />

will make the <strong>Waikato</strong><br />

prosper and will add to our<br />

already vibrant region.<br />

of Ward St and Tristram St.<br />

With the impending opening of the<br />

Hamilton section of the <strong>Waikato</strong> Expressway<br />

and other arterial routes the<br />

commute to work for Fonterra executives<br />

from Cambridge, Huntly, Ngaruawahia,<br />

Te Awamutu, Morrinsville, Tamahere<br />

or even Ohinewai is minimal<br />

when compared to the gridlock from<br />

Remuera or Takapuna to the Viaduct.<br />

As a cornerstone of Peter McBride<br />

and Miles Hurrell’s campaign to reconnect<br />

Fonterra with its stakeholders, Fonterra<br />

needs to come back home to the<br />

<strong>Waikato</strong>, and have its senior team live,<br />

work, and play alongside its stakeholders,<br />

to really understand and connect<br />

with them.<br />

So here is our catch cry.<br />

Bring back Fonterra…back home<br />

to the <strong>Waikato</strong><br />

Using the Christmas<br />

break to reset your<br />

business<br />

As we head into Christmas, it is time<br />

to reflect on what a roller coaster of a<br />

year we have all had. As you lock up<br />

your business and head into that special<br />

time of relaxing in the sun and enjoying<br />

your family and friends, switch off and<br />

recharge your battery. Once Christmas<br />

is over and things settle down, take time<br />

to think about the year ahead.<br />

In my opinion, there are<br />

two business dates to<br />

focus on:<br />

• 31 March which is the balance<br />

date of the majority<br />

of NZ (non-farming) businesses;<br />

and<br />

• 31 <strong>December</strong> being the<br />

last day of the calendar<br />

year<br />

My focus would be on 31<br />

<strong>December</strong> rather than 31<br />

March because it gives you<br />

three months to achieve your<br />

target results before balance<br />

date and it gives you three<br />

months as a lead into setting<br />

the direction of the business<br />

and finalising operational and<br />

capital budgets.<br />

It can be challenging for<br />

business owners to focus<br />

on strategy (direction of<br />

the business) while trying<br />

to manage the business on<br />

a day-to-day basis so that’s<br />

where the Christmas break<br />

comes into play. As your<br />

THE BUSINESS EDGE<br />

> BY BRENDA WILLIAMSON<br />

Brenda Williamson runs business advisory service<br />

Brenda Williamson and Associates www.bwa.net.nz<br />

head clears, you should feel<br />

calmer without the daily pressure.<br />

Leadership and direction<br />

are key so analyse how this<br />

year has panned out, what can<br />

you do differently, consider<br />

changes you would like to<br />

make and where you want the<br />

business to be in 12 months,<br />

five years and 10 years. Identify<br />

your stress factors and<br />

think about how you can<br />

reduce them.<br />

While we hope the worst of<br />

Covid-19 is behind us, if we<br />

look to the Northern Hemisphere,<br />

there is every chance<br />

there may still be rough seas<br />

ahead. So, factor this in to see<br />

what changes you may need to<br />

make to limit your risk. Your<br />

risk analysis should include<br />

possible staff shortages, maintaining<br />

business culture with<br />

staff working from home,<br />

inflation, rising interest rates<br />

and shipping problems.<br />

The idea of writing up business<br />

plans and strategy documents<br />

are often loathed by<br />

small business owners so perhaps<br />

do a work around - don’t<br />

worry too much about writing<br />

formal notes – just visualise<br />

and work on your thoughts. As<br />

things come to mind just note<br />

key words or ideas down on a<br />

scrap of paper or a notebook.<br />

Then once you are back at<br />

work, that will give you a great<br />

start. If you have no appetite<br />

to formalise your thoughts into<br />

a business plan or strategy document,<br />

it is easy to have this<br />

completed by someone else<br />

who specialises in this area.<br />

January can be a much<br />

slower month, business wise,<br />

and so why not use this time<br />

to make positive change with<br />

your team. By starting off the<br />

new year with enthusiasm and<br />

positive change, this invigorates<br />

the staff – they follow<br />

your lead.<br />

As the team come back after<br />

the holidays, work together to<br />

tidy the premises, review and<br />

update documentation, complete<br />

staff training and work on<br />

team communication.<br />

Spend January, February<br />

and March setting your operational<br />

and capital budgets<br />

in line with your thought-out<br />

strategy.<br />

Staff sometimes feel a bit<br />

flat once they return after the<br />

summer break but motivating<br />

them to get “other stuff” done<br />

works well for you and them.<br />

A summer lunchtime barbeque<br />

is easy to organise and there is<br />

nothing like the boss buying<br />

the team ice-creams one hot<br />

summer day! Happy Christmas<br />

– stay safe and be happy!!


WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

11<br />

BOON adds colour to CBD<br />

Say goodbye to dull, empty walls as<br />

Boon Street Art Festival brings Hamilton’s<br />

brightest artworks to Liverpool Street in<br />

central Kirikiriroa.<br />

Armed with paintbrushes,<br />

spray cans,<br />

scaffolding and scissor<br />

lifts, this year’s local artists,<br />

Rachel Kiddie McClure,<br />

Ahsin Ahsin , Pauly B, Ali<br />

Selliman, Kieran Horner,<br />

Xavier Tapp, Brya Rose,<br />

Pounamu Wharekawa, Liam<br />

Bourton, and Craig McClure,<br />

set about reimagining the cityscape.<br />

The festival may have<br />

toned it down a little this year<br />

due to Covid uncertainties but<br />

that didn’t dampen the creativity<br />

of the 10 artists.<br />

“It was either, cancel the<br />

<strong>2021</strong> festival, or take the<br />

opportunity to look at our<br />

whole project and come up<br />

with a new strategy,” festival<br />

director Craig McClure says.<br />

“Some of the decisions we<br />

could make quickly to put our<br />

best foot forward, was to work<br />

with Hamilton-based artists<br />

only, cancelling the public<br />

programme that included live<br />

music, art markets and hospitality<br />

events, and to increase<br />

the experience as much as we<br />

can for an online festival.”<br />

Thanks to the continued<br />

support of their sponsors,<br />

Hamilton City Council, Foster<br />

Construction and with the<br />

help of BECA, Boon was able<br />

to deliver brand new digital<br />

elements for a fresh festival<br />

experience the public could<br />

safely enjoy from the comfort<br />

of their bubbles.<br />

There’s a suite of digital<br />

offerings presented by local<br />

disco witch Patty Smack,<br />

including: videos of artists at<br />

work, ‘Paper to Concrete’ how<br />

to guides, competitions, epic<br />

art and merch up for grabs,<br />

and artist interviews sharing<br />

the stories and ideas behind<br />

their designs.<br />

Also being developed are<br />

360 degree high resolution<br />

photographs, similar to Google<br />

Maps Street View, where<br />

viewers can digitally experience<br />

the murals the artists<br />

will create, and visit murals<br />

around the city too.<br />

To catch all the festival<br />

action head to BOON<br />

Street Art Festival’s website<br />

(boonstreetart.co.nz), follow<br />

@boonstreetart on Youtube,<br />

Facebook, Instagram and<br />

Twitter or wander down Liverpool<br />

Street for a view of the<br />

mural masterpieces.<br />

Nau mai to council’s new maangai Maaori<br />

Chartered accountant<br />

Jaydene Kana has been<br />

welcomed to Hamilton<br />

City Council as a maangai<br />

Maaori representative.<br />

Kana (Te Kooraha marae)<br />

will sit on the Finance and<br />

Strategic Risk and Assurance<br />

Committees.<br />

After her inaugural meetings<br />

for both committees<br />

were held virtually due to<br />

COVID-19, council is looking<br />

forward to welcoming<br />

her in-person at the earliest<br />

opportunity.<br />

“I am proud to be a<br />

maangai Maaori for <strong>Waikato</strong>-Tainui<br />

and am honoured to<br />

serve my iwi as well as ngaa<br />

taangata o Kirikiriroa (the<br />

people of Hamilton),” she<br />

says.<br />

Kana is an experienced<br />

chartered accountant who<br />

has served in a variety of iwi,<br />

not-for-profit, public sector<br />

and private sector governance<br />

and leadership roles.<br />

She was born in Hamilton<br />

Kirikiriroa, but her career has<br />

taken her around New Zealand<br />

and the world, including<br />

eight years with the United<br />

Nations in Kenya, Kosovo,<br />

Lebanon and the USA.<br />

In 2011, Kana returned<br />

home to the <strong>Waikato</strong> and is<br />

currently based in Hamilton,<br />

working for Te Mahau<br />

– Te Tai Whenua, part of<br />

Te Tāhuhu o te Mātauranga<br />

(Ministry of Education).<br />

Her governance experience<br />

includes representing Te<br />

Kooraha Marae (Tahaaroa) at<br />

Te Whakakitenga o <strong>Waikato</strong><br />

and the boards of Community<br />

Law <strong>Waikato</strong>, Volunteering<br />

<strong>Waikato</strong> and Volunteering<br />

New Zealand.<br />

She is also a member of<br />

the Finance, Audit and Risk<br />

Committees of Te Wānanga o<br />

Aotearoa and Te Kāhui Ture o<br />

Aotearoa (New Zealand Law<br />

Society).<br />

In September, she was<br />

selected to the Superdiversity<br />

Institute as a diverse, boardready<br />

chair and director.<br />

This initiative was a step<br />

towards ensuring New Zealand<br />

board tables reflect the<br />

country’s superdiverse talent<br />

and perform better.<br />

Mayor Paula Southgate<br />

said Kana’s skills, governance<br />

experience and Maaori<br />

perspective would be invaluable<br />

to council.<br />

“She will make an outstanding<br />

contribution and<br />

we welcome Jaydene very<br />

warmly.”<br />

Kana replaces Hemi<br />

Rau who resigned from the<br />

maangai Maaori position<br />

earlier in the year.<br />

Maangai Maaori were<br />

added to council’s governance<br />

structure in 2018 to represent<br />

iwi (<strong>Waikato</strong>-Tainui) and<br />

maataa waka (other Maaori<br />

and Pacific people living in<br />

Hamilton).<br />

There are five Maaori<br />

representatives who sit on<br />

various council committees,<br />

independently recommended<br />

to council by <strong>Waikato</strong>-Tainui<br />

and Te Runanga o Kirikiriroa.<br />

<strong>Waikato</strong>-Tainui and the<br />

maataa waka authority, Te<br />

Runanga o Kirikiriroa, under<br />

the signed kawenata with<br />

council, are seeking through<br />

maangai Maaori to ensure:<br />

‘He painga moo ngaa miro<br />

katoa I raro I te mana o<br />

te kaihanga – All peoples<br />

are valued, respected and<br />

flourish under the authority<br />

of the creator’.<br />

Jaydene Kana


12 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

Measuring Migrants…<br />

This year the Government tasked the NZ<br />

Productivity Commission to “investigate<br />

and recommend immigration settings<br />

that are fit for the future”.<br />

The Commission recently released its<br />

preliminary findings and recommendations<br />

and has invited feedback from the<br />

public to inform its final report in April 2022.<br />

We can appreciate that “measuring<br />

migrants” as far as their “productive benefit”<br />

to New Zealand is concerned can, in part,<br />

help inform the wider discussion on future<br />

immigration settings. However, the approach<br />

of the Productivity Commission seems to<br />

be all-encompassing and has taken a “bottom-up”<br />

approach as opposed to a big picture<br />

“top-down” approach. What is apparent from<br />

the report, and also from New Zealand’s historically<br />

“knee-jerk” changes in immigration<br />

policies, is that there is no clear long-term<br />

strategy for New Zealand immigration. Looking<br />

at immigration policy, we don’t know what<br />

the Government wants from immigration, or<br />

what they think about population growth, or<br />

what they think works for New Zealand. The<br />

report notes that the New Zealand immigration<br />

system is quite adaptable and that this is a<br />

good thing, but the lack of any clear long-term<br />

goals, and the economic principles upon which<br />

the plan to achieve these goals is based, is a<br />

fundamental issue needing to be addressed at<br />

the outset. Immigration in New Zealand is by<br />

and large a positive thing - it enriches the lives<br />

of those in New Zealand, includes the benefits<br />

of greater social diversity, increases cultural<br />

capital and associated intangibles that better<br />

places New Zealand in the globalised market,<br />

expands the national skillset and knowledge<br />

base, and fills significant workforce<br />

gaps in crucial industries. However, we cannot<br />

avoid the reality that ageing populations<br />

are a huge concern worldwide, with fewer<br />

taxpayers eventually needing to take care of<br />

more former-tax-payers. New Zealand’s population<br />

growth is slowing and immigration is<br />

Richard Howard<br />

the obvious (and only?) way to combat this<br />

trend, apart from attracting New Zealanders<br />

to come home. Furthermore, it is broadly<br />

accepted that population growth drives economic<br />

growth, however, the Government, and<br />

the report, do not promote population growth<br />

as in, and of, itself a good thing for national<br />

economic growth. Instead, population growth<br />

is mostly framed in the report as something<br />

which creates pressures on public services<br />

and infrastructure. It seems incongruous that<br />

the 65-page report dedicates two small paragraphs<br />

to the reality of a future in which fewer<br />

taxpayers are taking care of more former taxpayers,<br />

when common sense would indicate<br />

this should really be the primary driver of any<br />

long term immigration focus. It is unwise to<br />

assume the demand by migrants to come to<br />

New Zealand is insatiable and that New Zealand<br />

has the luxury to “pick & choose” who<br />

it wants. High house prices, high cost of living,<br />

low wages, lowering education outcomes<br />

and increasing social unrest and crime are all<br />

increasingly weighing on New Zealand as an<br />

attractive migrant destination.<br />

The Productivity Commission and the<br />

Government need to think very carefully<br />

about many factors in deciding how to reset<br />

New Zealand’s immigration policy for the<br />

future – the current report is not the best start.<br />

Tech ready for<br />

businesses and<br />

events to open up<br />

for summer<br />

<strong>Business</strong>es and events will be set for<br />

summer, with the free NZ Pass Verifier<br />

app to scan and verify My Vaccine Passes<br />

now available to download, Minister for<br />

COVID-19 Response Chris Hipkins says.<br />

“New Zealand will move<br />

into the traffic light system<br />

(COVID-19 Protection<br />

Framework) from<br />

Friday 3 <strong>December</strong>, and the<br />

release of the NZ Pass Verifier<br />

app is another step for<br />

businesses and organisations<br />

to prepare for this next phase<br />

in our COVID response.”<br />

“The app helps give business<br />

certainty that they can<br />

quickly manage vaccine certificates<br />

and make sure they<br />

can easily check that their<br />

customers are all fully vaccinated.”<br />

The NZ Verifier app is<br />

available to be downloaded<br />

from the Apple and Google<br />

Play app stores.<br />

“The app is ideal for<br />

any organisation that needs<br />

to verify customers’ vaccination<br />

status. Hospitality<br />

venues, close-contact businesses,<br />

large gatherings,<br />

events, air transport and<br />

gyms are just some of the<br />

types of businesses that will<br />

need to verify customer’s vaccination<br />

status if they wish to<br />

operate in higher risk levels<br />

under the COVID-19 Protection<br />

Framework.”<br />

For customers entering a<br />

business requiring proof of<br />

vaccination status, their My<br />

Vaccine Pass will be scanned<br />

by the verifier app. The verifier<br />

will show a green tick recognising<br />

the official QR code that<br />

is embedded into the customer’s<br />

pass.<br />

It will show quickly that the<br />

person is fully vaccinated or<br />

has the appropriate exemption<br />

and can enter their premises.<br />

Importantly, the verifier app<br />

does not store a person’s data<br />

or see any information other<br />

than a person’s name and date<br />

of birth.<br />

Technical guidance for NZ<br />

Pass Verifier and additional<br />

guidance for businesses using<br />

the verifier under the COVID<br />

Protection Framework is available<br />

on the Ministry of Health<br />

website.<br />

People will also be able to<br />

call 0800 800606 for assistance.<br />

Further work is being<br />

undertaken to accommodate<br />

events that expect large volumes<br />

of people at a time – such<br />

as stadiums, festivals, or large<br />

tourism operators.<br />

Earlier this month, the<br />

ministry published technical<br />

specifications for My Vaccine<br />

Pass and its verification. Some<br />

companies will integrate the<br />

technology into existing digital<br />

journeys or pre-verification<br />

ticketing processes.<br />

Essential services such as<br />

supermarkets, access to health<br />

and disability services and primary<br />

and secondary education<br />

facilities cannot ask for proof<br />

of verification status and will<br />

not require a NZ Pass Verifier.<br />

“As My Vaccine Pass and<br />

its verification become part<br />

of everyday habits, we’re also<br />

asking people to keep using the<br />

tools we already have in place<br />

to protect us from COVID-19.<br />

Mask up, keep your distance<br />

and use your COVID Tracer<br />

app,” Chris Hipkins says.<br />

“Nearly 1.4 million My<br />

Vaccine Passes have been generated<br />

so far. For those who<br />

haven’t taken the step yet, we<br />

encourage you to do so.”<br />

The ministry is also publicising<br />

sector guidance for businesses<br />

to successfully transition<br />

to the traffic light system.<br />

Level 2<br />

586 Victoria Street<br />

Hamilton 3204<br />

Level 3<br />

50 Manners Street<br />

Wellington 6011<br />

07 834 9222<br />

enquiries@pathwaysnz.com<br />

pathwaysnz.com<br />

Everest<br />

PROPERTY<br />

• Commercial Property Investment & Finance<br />

• <strong>Business</strong> Investment & Finance<br />

• Residential Property Investment & Finance<br />

25 Ward Street, Hamilton everestproperty@xtra.co.nz 0274 742 326


WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

13<br />

Cannabis purification deep-tech unveiled<br />

at world’s largest B2B cannabis event<br />

Hamilton-based deep-tech company Ligar and Canadianbased<br />

engineering company Maratek have joined forces to<br />

launch high-performance equipment for processing cannabis<br />

using molecularly imprinted polymers (MIPs).<br />

The revolutionary cannabis<br />

purification<br />

system uses MIPs to<br />

selectively target and capture<br />

cannabinoid molecules<br />

to more efficiently, safely and<br />

economically produce a high<br />

quality, full spectrum concentrated<br />

cannabinoid extract.<br />

Unveiled at MJBizCon in<br />

Las Vegas, the world’s largest<br />

B2B cannabis event, the<br />

successful launch follows an<br />

extensive research and development<br />

programme, which<br />

includes numerous scientific<br />

breakthroughs, such as the<br />

development of ‘smart’ MIP<br />

beads.<br />

The MIP beads can be<br />

optimised to target and<br />

recover high-value molecules<br />

and remove contaminants in<br />

fluids across a wide range of<br />

food applications.<br />

The cannabis industry has<br />

been revolutionising itself at<br />

breakneck speeds over the<br />

last decade to automate and<br />

improve the process of cannabis<br />

extraction, driven by<br />

legalisation across the United<br />

States and Canada.<br />

The boom in cannabis production<br />

led Ligar, one of the<br />

Ligar team member<br />

Eirlys using a reactor<br />

first companies in the world<br />

to manufacture MIPs at scale,<br />

to apply its novel purification<br />

technology to cannabis<br />

extraction<br />

MIPs is a technology<br />

we are very excited<br />

about and can’t wait<br />

to see its applications<br />

not only in the<br />

cannabis sector but<br />

with all bio-actives<br />

around the world.<br />

The MIPs capture cannabinoids<br />

from crude extracts<br />

while letting the fats, waxes,<br />

lipids and contaminants<br />

pass through – eliminating<br />

the need for winterisation<br />

and distillation. The result<br />

is a high-quality full-spectrum<br />

concentrated Mipillate<br />

extract that contains all of the<br />

different cannabinoid types<br />

present in the crude, including<br />

the acid forms.<br />

Ligar’s managing director<br />

Aiden Tapping says the company<br />

is extremely proud to<br />

be bringing the MIP system<br />

to the cannabis extraction<br />

market in partnership with<br />

Maratek.<br />

“This is an exciting milestone<br />

for the Ligar team as it’s<br />

the first of a series of research<br />

and commercial projects to<br />

be launched to the market.<br />

We’re also excited to launch<br />

our new brand Mipillate -<br />

the evolution of distillate’,<br />

to describe extracts made<br />

by MIP systems – which we<br />

will develop as a distinct and<br />

unique product.<br />

Maratek president Colin<br />

Darcell says they are always<br />

looking for ways to push the<br />

boundaries of what is available<br />

by partnering with forward<br />

thinkers like Ligar.<br />

“Ligar’s unique extraction<br />

technology pairs perfectly<br />

with Maratek’s goal<br />

to provide a complete<br />

system for automation,<br />

optimisation, and scaling<br />

opportunities.<br />

“MIPs is a technology we<br />

are very excited about and<br />

can’t wait to see its applications<br />

not only in the cannabis<br />

sector but with all bio-actives<br />

around the world.”<br />

Maratek and Ligar have a<br />

shared focus on engineering<br />

and innovation.<br />

Ligar’s MIPs systems<br />

work alongside other technologies<br />

designed and manufactured<br />

by Maratek that<br />

complete the processing and<br />

extraction of crude oil and<br />

cannabinoids.<br />

Maratek’s strengths lie in<br />

ethanol extraction processes<br />

and look to limit solvent<br />

waste and increase efficiency.<br />

Ligar’s focus will remain on<br />

the development and manufacture<br />

of MIPs and the<br />

design of MIP systems.<br />

Ligar chief exploration<br />

officer Nigel Slaughter says<br />

the Ligar team has been working<br />

on its cannabinoid processing<br />

systems for over six<br />

years, with many thousands<br />

of hours of development<br />

time, trials, analysis, testing,<br />

system design, and regulatory<br />

compliance processes.<br />

“Our many pilot trials from<br />

benchtop scale to large volume<br />

processing, have helped<br />

us design and manufacture<br />

systems that optimise MIP<br />

performance and are automated<br />

for simple operation.<br />

We’ve also demonstrated we<br />

can manufacture the MIPs<br />

beads consistently at scale<br />

using methods that maintain<br />

international food contact<br />

compliance approvals.<br />

It’s exciting to have developed<br />

a MIPs process for cannabis<br />

extract purification that<br />

is more space, cost, and labour<br />

efficient than traditional winterisation<br />

and distillation systems<br />

– preserving cannabinoid<br />

acids and terpenes in the<br />

extract while leaving behind<br />

pesticide and heavy metal<br />

contaminants.”<br />

The reusability of the<br />

MIPs has been tested<br />

over thousands of process<br />

cycles. Each 1mm MIP<br />

bead in the system contains<br />

around ten quintillion<br />

Ligar CEO Aiden Tapping<br />

(100,000,000,000,000,000)<br />

molecular binding sites,<br />

all shaped like the target<br />

molecule.<br />

The MIP beads trap molecules<br />

and filter them out, and<br />

then the beads get flushed out<br />

and reused.<br />

“A decade ago, we started<br />

with some fantastic science<br />

and a concept that worked<br />

in the lab – with powders<br />

that are difficult to use – and<br />

have progressed through to a<br />

commercial deep-tech product<br />

manufactured in a userfriendly<br />

bead format.<br />

“We’re excited for the<br />

future as we have a highly<br />

versatile MIPs platform technology<br />

for capturing and<br />

removing molecules for a<br />

wide range of applications.<br />

“Ligar is already gearing<br />

up to launch the next application<br />

of its technology which,<br />

for the first time, allows<br />

winemakers to effectively<br />

remediate wine tainted by<br />

wildfire smoke, specifically<br />

removing the smoke molecules<br />

while retaining the<br />

positive characteristics,”<br />

Tapping says.<br />

+++++++<br />

+++++++<br />

+++++++<br />

+++++++<br />

+++++++<br />

Get in touch today, to find out more about<br />

BUILDING SUSTAINABLY<br />

WITH PAUA.<br />

Procuta Associates<br />

Urban + Architecture<br />

Contact us 07 839 6521<br />

www.pauaarchitects.co.nz


IN OUR BACKYARD<br />

Introducing Riverside<br />

Adventures <strong>Waikato</strong><br />

September <strong>2021</strong> saw the launch and re-brand of Riverside<br />

Adventures <strong>Waikato</strong>. Riverside Adventures <strong>Waikato</strong> can be found<br />

on Horahora Road, with a beautiful river side spot on the edge of<br />

Lake Karapiro.<br />

You may have known<br />

this family-owned<br />

business as Lake District<br />

Adventures run by Steve<br />

and Sally Hastie, along with<br />

Sally’s parents Mike and<br />

Ann Paget. With an impending<br />

move of location (just down<br />

the road!) it was necessary to<br />

refine their branding which<br />

better reflects who they are and<br />

the adventures they provide.<br />

Riverside Adventures<br />

<strong>Waikato</strong> certainly encapsulates<br />

this and as the new logo<br />

shows, key landscapes features<br />

have been intertwined into the<br />

design, bridging the divide<br />

from the land to river flowing<br />

through the illustration.<br />

Unique, just like a fingerprint.<br />

Same tours, same team –<br />

new name and a new look with<br />

some very exciting new service<br />

offerings on the horizon for<br />

2022. In October, the <strong>Waikato</strong><br />

<strong>Business</strong> <strong>News</strong> featured Riverside<br />

Adventures <strong>Waikato</strong><br />

and their authentic outdoor<br />

experiences. Applauding this<br />

locally-owned company and<br />

their business strategy towards<br />

local tourism in a setting and<br />

sector we all know has suffered<br />

through the COVID-19<br />

pandemic.<br />

This article highlights how<br />

this business is offering adventures<br />

where locals can connect<br />

with the <strong>Waikato</strong> River<br />

in a way they never thought<br />

possible.<br />

Riverside Adventures<br />

<strong>Waikato</strong> have options to keep<br />

the whole family entertained.<br />

Guided Kayak and Bike tours<br />

with the incredible Twilight<br />

Glow worm Kayak Tour being<br />

the ‘jewel in the crown’.<br />

The Horahora Road location is<br />

ideal for access to the <strong>Waikato</strong><br />

River Trails and our shuttle<br />

service can also provide transport<br />

options along the Hauraki<br />

Rail Trail and the Te Awa River<br />

Ride. Don’t have the gear? No<br />

problem - Riverside Adventures<br />

<strong>Waikato</strong> have it all available<br />

to hire.<br />

You are in safe hands with<br />

this family-owned business,<br />

in addition to the teams’ local<br />

knowledge and passion for<br />

the land, the local guides and<br />

team at Riverside Adventures<br />

<strong>Waikato</strong> have extensive safety<br />

training and are looking forward<br />

to showing you around.<br />

Discover the <strong>Waikato</strong> River<br />

Minutes from Cambridge yet<br />

a world of its own, our spot<br />

along the <strong>Waikato</strong> River is<br />

surrounded by lush bush and<br />

overlooked by the magnificent<br />

Maungatautari.<br />

At Riverside Adventures we<br />

want you to savour the beauty<br />

of our picturesque backyard.<br />

Our guided tours are designed<br />

to take you on a physical and<br />

spiritual journey as you explore<br />

the <strong>Waikato</strong> with us.<br />

Get out of the office<br />

and into a Kayak!<br />

Get your team out and about<br />

with a Riverside Adventures<br />

<strong>Waikato</strong> End of Year celebration!<br />

You can book a Daytime<br />

Canyon Tour or Twilight Kayak<br />

Glowworm Tour both come<br />

with a free pre-tour Kiwi BBQ.<br />

WE can create a bespoke experience<br />

for you instead by<br />

creating an amazing race, specifically<br />

for your team, it’s the<br />

perfect way to celebrate with<br />

your team this Christmas.<br />

If you are interested in a<br />

Christmas function the team<br />

wont forget, let Riverside Adventures<br />

<strong>Waikato</strong> know.


IN OUR BACKYARD<br />

WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

15<br />

Get scooping with Raglan Gelato<br />

The warm weather is on the way and Raglan Gelato is delivering<br />

the taste of summer packed in a tub.<br />

The creamy creation of<br />

foodies Lars and Hanna<br />

Allouard, the couple have<br />

been on a learning journey in<br />

their foray into food production.<br />

No strangers to trialing small<br />

food enterprises, last year they<br />

dipped their toes into making<br />

natural dried snacks made from<br />

seasonal fruit as Blissful Bites,<br />

which met with some success.<br />

“We had the idea and turned<br />

it into a reality quite quickly.<br />

We really liked the product but<br />

some of the things didn’t really<br />

take off. We had lots of positive<br />

feedback but it proved not to<br />

be everyone’s cup of tea,” Lars<br />

says.<br />

After a year of Blissful Bites’<br />

production and decisions to be<br />

made about investing in a larger<br />

dehydrator, the couple decided<br />

the business wasn’t worth the<br />

investment. Still keen to make<br />

a go of self-employment, they<br />

made the decision to take the<br />

leap into gelato making and<br />

realise a long-term goal of Lars<br />

“Making gelato is a very old<br />

dream of mine. I remember 12<br />

Raglan Gelato maker Lars Allouard<br />

years ago on a trip to Wellington<br />

and I bought a shirt in an<br />

op shop. I thought to myself<br />

that it looked like something an<br />

ice cream vendor would wear,”<br />

Lars laughs.<br />

By June this year, Lars was<br />

researching and searching for<br />

a gelato machine, and with little<br />

luck in New Zealand Lars<br />

headed to Australian online<br />

marketplace Gumtree.<br />

“I was lucky enough to find<br />

a secondhand machine from a<br />

pizzeria/ice cream parlour that<br />

was closing down. They are<br />

incredibly expensive, about<br />

$55,000 new, so I was happy to<br />

buy second hand.”<br />

The couple used their personals<br />

savings to purchase the<br />

$15,000 Italian-made Bravo<br />

machine and had it shipped to<br />

New Zealand.<br />

By October, they were making<br />

their first batches of gelato<br />

in the machine at the commercial<br />

kitchen at the Raglan Old<br />

School Arts Centre.<br />

“The first few batches were<br />

far from perfect. You have to get<br />

used to the machine and all the<br />

settings. There was a lot of trial<br />

and error; sometimes it was too<br />

frozen or too runny. Quite a few<br />

batches went down the drain,”<br />

he laughs.<br />

Blending traditional gelato-making<br />

with products from<br />

around Whaingaroa, the couple<br />

use Raglan-based Dreamview<br />

milk and locally-sourced fruit,<br />

and they hope to keep the most<br />

of the flavours as close to home<br />

as possible.<br />

“We’re going to work with<br />

the season as much as possible.<br />

It’s citrus season at the moment<br />

so we are juicing as much as<br />

we can and freezing so we can<br />

make citrus sorbets or gelatos<br />

throughout the year,” Hanna<br />

says.<br />

Lars is the brains behind<br />

the recipes and it takes a lot<br />

of mathematical ability to get<br />

the right combination of ingredients.<br />

His love for the gelato-making<br />

process is so intense,<br />

he even attended online classes<br />

at the Carpigiani Gelato university<br />

in Bologna, Italy.<br />

“They have the maestros of<br />

teaching gelato-making in the<br />

old way. Without additives and<br />

without shortcuts,” he says.<br />

Such is his dedication to the<br />

creating authentic gelato, Lars<br />

did the course on Italian time<br />

and for three weeks he went<br />

online from 7pm to 3am.<br />

Raglan Gelato lars,<br />

Hannah and Adam<br />

Allouard<br />

His gelato instructor<br />

Gianluca Degani is famous<br />

in Italy for his high-quality<br />

gelato and writes articles for a<br />

bimonthly publication on artisan<br />

gelato.<br />

“He taught me a lot and even<br />

now if I have a question, I just<br />

send him an email and he gets<br />

back to me the next day,” Lars<br />

says.<br />

Despite starting their business<br />

in Level 3, the couple were<br />

determined to get their product<br />

on the market and sold their first<br />

gelato tubs via contactless sales<br />

at the end of October.<br />

They are also waiting for a<br />

gelato cart to be delivered from<br />

Italy, which will keep their frozen<br />

treats at the ideal temperature<br />

for selling scooped ice<br />

cream at the markets.<br />

Lars dreams of a fleet of<br />

gelato carts around the <strong>Waikato</strong><br />

with staff taking care of the selling<br />

side of the business so he<br />

can concentrate on the gelato<br />

making. They also see the<br />

potential for the carts to be hired<br />

for occasions such as weddings,<br />

birthdays or corporate events.<br />

Since hitting the Raglan market,<br />

they have been approached<br />

by other local businesses to<br />

collaborate; a Raglan Coconut<br />

Yoghurt gelato is in the pipeline<br />

and a espresso gelato using<br />

locally roasted Morning Glory<br />

coffee beans.<br />

The local supermarkets<br />

have also contacted the couple<br />

to stock their product, but Lars<br />

says he doesn’t have the capacity<br />

yet to keep up with the supermarket<br />

demand.<br />

“Unfortunately, it’s too<br />

soon. I need a bigger machine.<br />

For now, small steps - they’re<br />

quite big steps for us already,<br />

but I would love to be<br />

in supermarkets one day.”<br />

While Hanna’s background<br />

is in the food and hospitality<br />

sector, Lars has come to the<br />

food industry with a passion for<br />

flavourful food.<br />

“I did cabinetmaking for so<br />

many years that it was time for<br />

a change. And I like food better<br />

than I like furniture,” Lars<br />

laughs.<br />

“Lars is a really good chef,<br />

he really knows how to put flavours<br />

together,” Hanna adds.<br />

Originally from Germany,<br />

Lars had first travelled to New<br />

Zealand in 2008 as a backpacker<br />

and fell in love with the country.<br />

He was particularly enamoured<br />

with Kaikoura, Raglan and the<br />

Corromandel.<br />

Returning to New Zealand in<br />

2016 with French-born Hanna,<br />

they landed in Christchurch and<br />

made their way to Kaikoura<br />

first.<br />

“We were there for two days;<br />

the surf was flat and the weather<br />

was no good so we decided to<br />

carry on.”<br />

The day after they left the<br />

Kaikoura earthquake hit and the<br />

option to settle in Kaikoura was<br />

taken off the list.<br />

After visiting the Coromandel<br />

and Raglan, they decided<br />

Raglan was a better fit for the<br />

lifestyle they were seeking.<br />

The couple are kept super<br />

busy with their new baby Adam,<br />

but say he is very relaxed and<br />

fits in with their gelato-making<br />

venture. As well as gelato flavours<br />

of pecan, chocolate, pistachio,<br />

vanilla and more, they are<br />

also making sorbets including<br />

mango, grapefruit-ginger and<br />

raspberry-beetroot sorbet.<br />

All the flavour profiles are<br />

natural and come from the fruit,<br />

vanilla beans, chocolate, nuts<br />

and other ingredients.<br />

“If you look on the back<br />

of the supermarket ice cream<br />

there are so many ingredients<br />

there which we don’t touch. It<br />

also has a lot of air incorporation<br />

which means it is ready to<br />

scoop,” he says.<br />

Like a good wine, Lars<br />

explains, gelato needs time out<br />

of the freezer before it’s ready<br />

to scoop.<br />

“It’s a good sign if you can’t<br />

get your spoon into it when<br />

it has come straight from the<br />

freezer. You need to let it sit for<br />

about five minutes before you<br />

enjoy the first scoop” he says.<br />

For contactless sales visit the<br />

Raglan Old School Arts Centre<br />

every Saturday from 12-5pm.<br />

To find out more check them<br />

out on Facebook and Instagram<br />

@raglangelato


16 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

IN OUR BACKYARD<br />

Raglan Food Co Turns 7<br />

Raglan Food Co celebrates their 7th year in business this<br />

<strong>December</strong>, and what a year it’s been! Not only have they<br />

become the first Certified B Corporation in Raglan, but it’s also<br />

been a full year in their new, custom-built factory - only a three<br />

minute drive from town in the Nau Mai <strong>Business</strong> Park.<br />

With so much more<br />

space and equipment,<br />

they’ve been<br />

running popular tours for fans<br />

wanting a look behind the<br />

scenes, and have also been<br />

busy creating & launching<br />

multiple new ranges.<br />

Well-known for their coconut<br />

yoghurt, Raglan Food<br />

Co ventured into new territory<br />

in February <strong>2021</strong>, with<br />

the launch of their kefir<br />

smoothies.<br />

A delicious probiotic drink<br />

available in four different<br />

flavours, and all with added<br />

vitamin C to help boost<br />

immunity.<br />

They soon proved popular,<br />

with the natural variety taking<br />

out the ‘Drink Champion<br />

Award’ in the <strong>2021</strong> Outstanding<br />

Food Producer Awards,<br />

and the other flavours winning<br />

silver and gold medals!<br />

They’ve also ventured beyond<br />

coconut-based products<br />

for the first time ever, and<br />

made it onto the condiment<br />

shelf in October with their<br />

latest creations; Vegan Mayo<br />

& Vegan Aioli. Continuing<br />

with the ethos of using premium<br />

quality ingredients,<br />

they believe they’ve made<br />

the best tasting Vegan Mayo<br />

& Aioli you can find, created<br />

without any preservatives or<br />

numbers, and 100% egg-free.<br />

Having safely maneuvered<br />

through another year<br />

of Covid-19, the Raglan Food<br />

Co team have been working<br />

hard to keep up with demand<br />

and to focus on bringing<br />

more plant-based options to<br />

New Zealand and abroad.<br />

You’ll find their products in<br />

over 750 stores worldwide,<br />

having recently launched in<br />

Shanghai, some of the Pacific<br />

Islands and the United Arab<br />

Emirates this year, in addition<br />

to existing stockists in Hong<br />

Kong and Singapore.<br />

With the business is getting<br />

busier each year, it’s<br />

been even more important to<br />

keep focusing on the wellbeing<br />

of their team, community,<br />

and the environment.<br />

Raglan Food Co continues<br />

to support local charities &<br />

fundraisers, and has given out<br />

$5,000 in local community<br />

grants this year. They’ve also<br />

maintained their Carbon Zero<br />

Certified status for the third<br />

year running. Having collected<br />

over 650,000 pieces of<br />

plastic from beaches around<br />

the country, they’re getting<br />

closer and closer to their One<br />

Million Pieces goal, while<br />

rewarding individuals and<br />

schools with free products for<br />

their efforts!<br />

Co-founders Seb &<br />

Tesh know that the business<br />

wouldn’t be where it is<br />

today without the support<br />

of their fans and stockists.<br />

In 2022 you’ll see Raglan<br />

Food Co continue with<br />

their goal of accelerating the<br />

shift to a plant-based diet,<br />

creating delicious plantbased<br />

alternatives for you to<br />

enjoy along the way!<br />

Having safely<br />

maneuvered<br />

through another<br />

year of Covid-19,<br />

the Raglan Food<br />

Co team have<br />

been working hard<br />

to keep up with<br />

demand and to<br />

focus on bringing<br />

more plant-based<br />

options to New<br />

Zealand and abroad.


IN OUR BACKYARD<br />

WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

17<br />

Eatery \<br />

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events upon request.<br />

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3 Melody Lane<br />

Ruakura<br />

PH 07 981 4900<br />

hello@weaveeatery.co.nz<br />

weaveeatery.co.nz


Ernest is a lot more than carefully crafted food and drink: it is a Late-Night Lounge created<br />

by us for you. Owned and operated by Craig Loveday, with over 12 years in hospitality he is<br />

pleased to bring his vision to life in Ernest.<br />

Where you go for one drink and end up staying all night. Settle in and let the music and<br />

atmosphere envelop you. Our team will take care of the rest Wednesday to Saturday 4pm<br />

till late. Ernest brings a unique range of bar bites and large plates produced by Haedyn<br />

Woollaston, making it the perfect spot for dinner or just drinks with friends.<br />

Ernest is not a bar, it’s not a restaurant it is a Late Night Lounge.<br />

30 ALEXANDER STREET, HAMILTON<br />

Not your ordinary bar


WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

19<br />

If you want to build sustainably,<br />

the choice is easy.<br />

Fosters are the only commercial construction<br />

company in New Zealand to hold both top Toitū<br />

sustainability certifications.<br />

Foster’s will achieve a<br />

65%<br />

emission reduction by<br />

2030, through less energy<br />

use, less waste and more<br />

efficient transport solutions.<br />

We will reduce emissions<br />

from waste-to-landfill by<br />

70%<br />

in 2025, over and above<br />

our waste reduction in<br />

FY19/20.<br />

We are committed to<br />

offsetting<br />

100%<br />

of the emissions we<br />

generate - this applies to<br />

every project we build.<br />

We have experience in the<br />

delivery of<br />

Green Star<br />

buildings, employ certified<br />

professionals and can help<br />

you achieve a Green Star<br />

accreditation.<br />

We can offer design<br />

expertise<br />

around sustainable<br />

building practices and<br />

material selection, making<br />

it easy for you to build<br />

sustainably.<br />

We can assist in the<br />

measurement of your<br />

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We believe in building sustainably<br />

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so let’s talk.<br />

FOSTERS.CO.NZ . 07 849 3849


Russell and Angela Th<br />

Associates are ready now to deliver elevated service to exceed your<br />

ctations.<br />

real<br />

20 WAIKATO BUSINESS<br />

estate<br />

NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

service is do<br />

Hamilton property listings escalate during<br />

er new Sales Associates announcements are imminent. If you are a<br />

calibre sales professional, we welcome your enquiry as we continue to<br />

October but sections remain scarce<br />

it our boutique team.<br />

Spring has seen new residential property listings in Hamilton jump<br />

up to over 614 listed for sale according to realestate.co.nz, but<br />

Real estate s<br />

Recognised<br />

empty sections remain hard to come by for buyers.<br />

as some of the W<br />

al estate sold by real experts, come and talk to us.<br />

Lodge Real Estate managing<br />

director Jeremy<br />

O’Rourke says on any<br />

given day you can count on<br />

hing compares.<br />

one hand the number of empty<br />

sections available within the<br />

Hamilton city boundaries,<br />

with the scarcity of sections<br />

particularly hitting the north<br />

of the city.<br />

“While there are plenty<br />

of house and land packages<br />

are excited to join New Zealan<br />

available in Hamilton, it’s expectations over $650,000 Introducing a new era <strong>Waikato</strong> real estate: the very best in<br />

difficult to secure a section for each.”<br />

This instant demand<br />

where a buyer can build their The Real Estate Institute<br />

the industry has arrived.<br />

own dream home.<br />

of New Zealand (REINZ) shows what people<br />

“Last week we released announced last month that<br />

recognised<br />

1876A River Road to market,<br />

a seven-section prop-<br />

house price was $829,000 for piece of land in the<br />

the October <strong>2021</strong> median are New looking Zealand for -<br />

brand<br />

Sotheby’s a International Realty<br />

and<br />

offers a premium alternative<br />

interna<br />

that is<br />

erty that will be sub-divided Hamilton.<br />

locally based, with enormous national and global reach.<br />

in sought-after Flagstaff. O’Rourke notes that right location, where<br />

Within hours we had 110 properties over $1 million<br />

people register their interest continue to see the most<br />

they We are can the build perfect to their agency to represent mid- to high-end <strong>Waikato</strong> property,<br />

own specifications.<br />

delivering an exceptional level of expertise and premium sales results.<br />

Russell and Angela Thom<br />

O’Rourke says that rising<br />

Our first Hamilton office opens soon in Tamahere Village, and our foundation<br />

Sales Associates are ready now to deliver elevated service to exceed your<br />

With top-notch<br />

expectations.<br />

real estate negotiation service is done ex<br />

Further new Sales Associates announcements are imminent. If you are a<br />

high-calibre sales professional, we welcome your enquiry as we continue to<br />

for the upcoming auctions.<br />

These sections are prime, flat<br />

land ranging from 450sqm<br />

to 503sqm – there’s nothing<br />

like them in the city at the<br />

moment.<br />

“This instant demand<br />

shows what people are looking<br />

for - a piece of land in the<br />

right location, where they can<br />

build to their own specifications,”<br />

O’Rourke says.<br />

With the auction for 1876A<br />

River Road scheduled for Friday<br />

26 <strong>November</strong>, O’Rourke<br />

explains it will be a first of its<br />

kind in Hamilton.<br />

“The sections will be sold<br />

on the basis that the highest<br />

bidder chooses the lot they<br />

want, rather than the lots<br />

being named and auctioned<br />

separately. The sale price<br />

of these sections will be a<br />

good barometer for where<br />

pricing is currently landing<br />

for Hamilton sections, with<br />

activity, but the general<br />

increase in spring listings<br />

has meant Lodge’s midweek<br />

auctions are booked out for<br />

the rest of <strong>November</strong>, with a<br />

second day per week being<br />

scheduled.<br />

“$1.5 million in the northeast<br />

of Hamilton doesn’t buy<br />

the same calibre of property<br />

it would have a year ago, and<br />

properties in the seven-figure<br />

range are seeing up to ten<br />

bidders registered ahead of<br />

going to auction.<br />

“While that end of the<br />

market has continued its<br />

hot streak, properties under<br />

$850,000 have cooled off<br />

with first home buyers<br />

becoming less active at auction<br />

and investors looking for<br />

new builds.”<br />

recruit our boutique team.<br />

interest rates and barriers<br />

to bank funding could be to<br />

blame for this, with property<br />

market forecasts on the former<br />

‘spooking’ first home<br />

buyers.<br />

“We’re also preparing<br />

ourselves for what might<br />

happen once the Auckland<br />

border re-opens. Our agents<br />

have been working with several<br />

Aucklanders who send<br />

a Hamilton-based representative<br />

to view properties<br />

but are essentially buying<br />

sight unseen.<br />

“What might hap-<br />

pen once Aucklanders can<br />

view in person is anyone’s<br />

guess, but the signals<br />

point to a possible influx.<br />

That’s certainly what has<br />

happened in big cities overseas<br />

– metropolitan residents<br />

are fleeing to provincial cities<br />

to escape any potential<br />

lockdowns or other pandemic-related<br />

restrictions<br />

in the future.”<br />

Recognised as some of the Waika<br />

For real estate sold by real experts, come and talk to us.<br />

Angela WEL to trial deliver EV smart charging the very and best r<br />

Nothing compares.<br />

are excited to join New Zealand S<br />

distributed energy resources in Raglan<br />

evidence<br />

WEL Networks and Raglan Local Energy prepare<br />

of<br />

the electricity<br />

their success.<br />

network for the future with an electric vehicle (EV) smart charging<br />

and distributed energy resources (DERs) trial.<br />

The 36-month Raglan-based<br />

trial will use<br />

smart charging units<br />

to understand the way EV<br />

drivers charge their vehicles<br />

at home and the integration<br />

impact on the WEL network.<br />

The trial, made up of<br />

10 Raglan-based EV owners,<br />

will use smart chargers<br />

that are fully integrated into<br />

WEL’s Distributed Energy<br />

Resources Management System<br />

(DERMS). This platform<br />

allows multiple devices to be<br />

controlled remotely (including<br />

EV chargers, solar, battery<br />

storage etc.) using artificial<br />

integration will have a significant<br />

impact on energy<br />

affordability and network<br />

reliability.<br />

“Smart charging enables<br />

charging at times when<br />

demand is lowest and electricity<br />

is cheapest which<br />

reduces the impact on the network<br />

and the cost to the customer.<br />

Through the learnings<br />

of this trial, it will allow us to<br />

prioritise the right resources<br />

at the right time to meet the<br />

increased demand that’s<br />

expected from the electrification<br />

of transport.”<br />

Dibley says the community<br />

involvement and engagement<br />

with Raglan Local<br />

Energy, which started in Feb-<br />

recognised brand and internation<br />

using a data-driven innovative ruary 2020, has been one of<br />

service model, to improve the the major success stories to<br />

intelligence with benefits for<br />

customers, including household<br />

level protection from<br />

overloading due to increased<br />

electricity consumption and<br />

lower running costs.<br />

The objective of the trial<br />

will be to enable a better<br />

energy future for customers<br />

economics and appeal of EVs<br />

by shifting charging from<br />

times of the day when energy<br />

is more expensive to off-peak<br />

periods, and when wholesale<br />

prices are low – typically<br />

With top-notch negotiation expe<br />

when wind and solar are generating<br />

strongly, WEL Net-<br />

ensure that EV owners<br />

solutions. We also want to<br />

to drive down<br />

have<br />

works chief executive Garth<br />

Dibley says.<br />

“As part of the government’s<br />

push to drive down<br />

Angela deliver the very best resu<br />

climate emissions, transpor-<br />

we can maximise the bene-<br />

opportunities we<br />

tation is one of the biggest<br />

opportunities we have in the<br />

energy sector to help New<br />

Zealand achieve a low-car-<br />

evidence of their success.<br />

bon economy. As EV uptake charging in a way that helps<br />

increases, the EV network with grid and network stabil-<br />

date.<br />

“We want to continue to<br />

encourage locals, through<br />

proactive engagement and<br />

collaboration throughout this<br />

trial, to be part of network<br />

a positive experience using<br />

the network to charge their<br />

vehicles. We hope this trial<br />

will help us understand how<br />

fits to customers by offering<br />

products that reduce their<br />

EV charging costs, as well<br />

as how we can manage EV<br />

ity,” Dibley says.<br />

As part of the<br />

government’s push<br />

climate emissions,<br />

transportation is<br />

one of the biggest<br />

have in the energy<br />

sector to help New<br />

Zealand achieve a<br />

low-carbon economy.


homas are redefining h<br />

one.<br />

sold by real experts.<br />

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65 Devine Road,<br />

Angela deliver Our the first very Hamilton best spa pool. results office It is opens for expected their soon to vendors. fetch in Tamahere home Repeat on a Village, grand business scale and that our offers is tangible foundation sales associates are ready now to<br />

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expectations. the ultimate in Further privacy, luxury new and sales associates announcements are imminent.<br />

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If<br />

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their<br />

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success.<br />

a high-calibre sales professional, we welcome your enquiry as we continue to recruit our Hamilton boutique team.<br />

The extraordinary property,<br />

marketed by Russell &<br />

Angela Thomas of New<br />

Zealand Sotheby’s International<br />

Realty (NZSIR), spans across<br />

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700sq m home with five/<br />

six bedrooms, three bathrooms, an<br />

Russell & Angela<br />

For an elevated real estate<br />

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Recognised as some of the <strong>Waikato</strong>’s best-awarded real estate p<br />

Angela today.<br />

pertise and an innate ability to listen, Russell and<br />

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Russell Thomas<br />

sults for their<br />

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brand<br />

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to M. their<br />

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Russell and Angela Thomas are redefining how premium<br />

A new era in <strong>Waikato</strong> real estate: the very best in the industry has arrived.<br />

associate Russell Thomas says the<br />

home on Bollard Road is arguably<br />

the finest property to ever come to<br />

Continued on next page<br />

For real estate sold by real experts, come and talk to us. Nothing compares.<br />

75 BOLLARD ROAD,<br />

Russell &<br />

ational reach to their clients.<br />

expertise ne. and an innate ability<br />

THOM<br />

results for their vendors. Repe<br />

A new era in <strong>Waikato</strong> real estate: the<br />

are excited to join New Zealand Sotheby’s International Realty to<br />

New Zealand Sotheby’s International Realty offers a pre<br />

national and global reach. We are the perfect agency to re<br />

russell.thomas@nzsir.com<br />

exceptional level of expertise<br />

With top-notch negotiation expertise and an innate ability to list<br />

Angela Thomas<br />

Our first Hamilton office opens soon in Tamahere Village<br />

deliver elevated service to exceed your expectations. Furt<br />

If you are a high-calibre sales professional, we welcome yo<br />

Angela deliver the very best results for their vendors. Repeat bu<br />

For real estate sold by real experts, com<br />

+64 7 464 0184<br />

nzsothebysrealty.com<br />

nzsothebysrealty.com<br />

NOW NOTHING OPEN COMPARES<br />

IN WAIKATO<br />

Each office is independently owned and operated. NZSIR <strong>Waikato</strong> Limited (licensed under the REAA 2008) MREINZ.


homas are redefining h<br />

one.<br />

22 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

REAL ESTATE & PROPERTY<br />

sold by real experts.<br />

SPECIAL ADVERTISING WRAP<br />

<strong>Waikato</strong>’s best-awarded real e<br />

nd Sotheby’s International Re<br />

Russell<br />

Pro golfer’s luxury<br />

ational <strong>Waikato</strong> home reach for sale to their clients.<br />

&<br />

mas<br />

“The overall<br />

are<br />

impression Thomas<br />

redefining<br />

adds. “It has been<br />

how premium<br />

of this home is ‘Great Gatsby’,<br />

from the grand Italian offering the choice of both<br />

designed for entertaining,<br />

marble entrance to the grand formal and casual dining and<br />

formal and informal living<br />

spaces, designer kitch-<br />

love having a morning coffee of this home is ‘Great<br />

living spaces. The owners The overall impression<br />

en and stately fireplaces. overlooking the oval whilst<br />

expertise ne.<br />

It nothing short of listening to the bird song or Gatsby’, from the grand<br />

an innate ability<br />

majestic.”<br />

enjoying a glass of wine in Italian marble entrance<br />

The stately country home the redwood forest in the<br />

to the grand formal and<br />

THOM<br />

sits behind a gated entrance evening.”<br />

and the immaculately maintained,<br />

established grounds ning Smail and his wife Sher-<br />

designer kitchen and<br />

New Zealand Open-win-<br />

informal living spaces,<br />

of the property also include a ee have owned the property<br />

tennis court with spectator’s for nearly 20 years and are stately fireplaces. It is<br />

pavilion, an outdoor chessboard,<br />

vegetable gardens and chapter of life now that their<br />

selling up to embark on a new nothing short of majestic.<br />

ikato’s<br />

results<br />

best-awarded<br />

orchards, as well as a charming<br />

three-bedroom guest cot-<br />

“This exceptional estate as says. “We are expecting a<br />

children are older.<br />

for<br />

ready<br />

their<br />

real estate<br />

to move on,” Thom-<br />

vendors.<br />

professionals,<br />

Repe<br />

they<br />

tage, all located less than a is a wonderful place to raise lot of interest in this unique<br />

20-minute drive away from a family and the vendors are country property.”<br />

Hamilton.<br />

“The highlights of this<br />

property really are the oval<br />

perfect for a game of croquet, Russell: +64 20 4004 0360 and | Angela: +64 Angela 2 040 040368 Thomas are redefining how p<br />

Russell<br />

the indoor swimming pool,<br />

sports bar and tennis court,”<br />

& Angela<br />

russell.thomas@nzsir.com | angela.thomas@nzsir.com<br />

Website reference: HAM0821/75-bollard-road-tamahere/<br />

ional reach real to their estate<br />

A<br />

clients. service is done.<br />

new era in <strong>Waikato</strong> real For an elevated estate: real the<br />

experience, call Russell and<br />

Recognised as some of the <strong>Waikato</strong>’s best-awarded real estate p<br />

d Sotheby’s International Realty to bring a globally<br />

pertise and an innate ability to listen, Russell and<br />

THOMAS<br />

Russell Thomas<br />

sults for their<br />

recognised<br />

vendors.<br />

brand<br />

Repeat<br />

and international<br />

business<br />

reach<br />

is<br />

to M. their<br />

tangible<br />

+64 20 4004 clients. 0360<br />

Russell and Angela Thomas are redefining how premium<br />

real estate service is done.<br />

A new era in <strong>Waikato</strong> real estate: the very best in the industry has arrived.<br />

Recognised as some of the <strong>Waikato</strong>’s best-awarded real estate professionals, they<br />

M. +64 20 4004 0368<br />

are excited to join New Zealand Sotheby’s International Realty to bring a globally<br />

angela.thomas@nzsir.com<br />

New Zealand Sotheby’s International Realty offers a premium alternative that is locally based, with enormous<br />

recognised national brand and and global international reach. We reach are the to perfect clients. agency to represent mid- to high-end <strong>Waikato</strong> property, delivering an<br />

evidence of their success.<br />

exceptional level of expertise and premium sales results.<br />

Office opening soon at<br />

With top-notch negotiation expertise and an innate ability to listen, Russell and<br />

65 Devine Road,<br />

Angela deliver Our the first very Hamilton best results office opens for their soon vendors. in Tamahere Repeat Village, business and our is tangible foundation sales associates are ready now to<br />

Tamahere Village,<br />

deliver elevated service to exceed your expectations. Further new sales associates announcements are imminent.<br />

evidence<br />

If<br />

of<br />

you<br />

their<br />

are<br />

success.<br />

a high-calibre sales professional, we welcome your enquiry as we continue to recruit our Hamilton boutique team.<br />

For real estate sold by real experts, come and talk to us. Nothing compares.<br />

Russell and Angela Thomas<br />

Angela today.<br />

are excited to join New Zealand Sotheby’s International Realty to<br />

New Zealand Sotheby’s International Realty offers a pre<br />

national and global reach. We are the perfect agency to re<br />

russell.thomas@nzsir.com<br />

exceptional level of expertise<br />

With top-notch negotiation expertise and an innate ability to liste<br />

Angela Thomas<br />

Our first Hamilton office opens soon in Tamahere Village<br />

deliver elevated service to exceed your expectations. Furt<br />

If you are a high-calibre sales professional, we welcome yo<br />

Angela deliver the very best results for their vendors. Repeat bus<br />

For real estate sold by real experts, com<br />

+64 7 464 0184<br />

nzsothebysrealty.com<br />

nzsothebysrealty.com<br />

NOW NOTHING OPEN COMPARES<br />

IN WAIKATO


how premium<br />

REAL ESTATE & PROPERTY<br />

WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

23<br />

For an elevated real estate<br />

estate professionals,<br />

experience, call Russell<br />

they<br />

and<br />

Angela today.<br />

.<br />

ealty to bring a globally<br />

Angela<br />

Russell Thomas<br />

M. +64 20 4004 0360<br />

russell.thomas@nzsir.com<br />

y to listen, Russell and<br />

AS<br />

Angela Thomas<br />

M. +64 20 4004 0368<br />

eat business is<br />

M.<br />

tangible<br />

+64 20 4004 0360<br />

w premium<br />

angela.thomas@nzsir.com<br />

he very best in the industry has arrived.<br />

Office opening soon at<br />

te professionals, they<br />

ty to bring a globally<br />

65 Devine Road,<br />

premium alternative that is locally based, with enormous<br />

o represent mid- to high-end <strong>Waikato</strong> property, delivering an<br />

rtise and premium sales results. Tamahere Office Village, opening soon at<br />

listen, Russell and<br />

65 Devine Road,<br />

llage, and our foundation sales Hamilton associates are ready now to<br />

Tamahere Village,<br />

Further new sales associates announcements are imminent.<br />

e your enquiry as we continue +64 to recruit 7 464 our Hamilton 0184 boutique team.<br />

t business is tangible<br />

For an elevated real estate<br />

experience, call Russell and<br />

Angela today.<br />

Russell Thomas<br />

russell.thomas@nzsir.com<br />

Angela Thomas<br />

M. +64 20 4004 0368<br />

angela.thomas@nzsir.com<br />

+64 7 464 0184<br />

, come and talk to us. Nothing compares.<br />

NOW OPEN IN WAIKATO


24 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

REAL ESTATE & PROPERTY<br />

HCC greenlights $1b Te Awa<br />

Lakes project at Horotiu<br />

Stage one of a ground-breaking new<br />

master-planned community is now under<br />

way in the <strong>Waikato</strong> with construction and<br />

earthworks set to start this month.<br />

Hamilton City Council<br />

has granted resource<br />

consent for the $1b Te<br />

Awa Lakes project, the largest<br />

master-planned community<br />

development of its kind in the<br />

<strong>Waikato</strong>.<br />

The approval paves the way<br />

for construction to begin on the<br />

ambitious development.<br />

Adjacent to the <strong>Waikato</strong><br />

Expressway near the Horotiu<br />

interchange and situated on a<br />

former sand quarry owned by<br />

The Perry Group, the 10-year<br />

project is set to transform the<br />

northern gateway to Hamilton.<br />

Once completed, the 100ha<br />

development will feature<br />

2500 new high-quality medium-density<br />

mixed dwellings<br />

and accommodate some 4000<br />

residents, as well as support<br />

significant retail, commercial<br />

and recreation attractions.<br />

“This resource consent has<br />

been five years in the making,<br />

but at long last we’ve got<br />

approval to start earth moving<br />

at Te Awa Lakes,” Te Awa<br />

Lakes development director<br />

Lale Ieremia says.<br />

“While this is only the first<br />

of three phases, this approval<br />

will unlock the first phase of<br />

the creation of 2500 dwellings<br />

and represents the start of the<br />

first integrated mixed-use master-planned<br />

community in the<br />

region.<br />

“The Perry Group has held<br />

this block of land for a long<br />

time, so it’s great to see the old<br />

quarry repurposed in this way.<br />

Te Awa Lakes will be an exemplar<br />

for master-planned communities<br />

of the future.”<br />

Based on the values of community,<br />

connection and sustainability,<br />

the Te Awa Lakes<br />

project looks to blend sophisticated,<br />

flexible urban living<br />

with first-class amenities and<br />

a second-to-none lifestyle, Te<br />

Awa Lakes CEO Richard Coventry<br />

says.<br />

“Te Awa Lakes residents<br />

can live, work and play, all in<br />

the same place, with everything<br />

they need right on their<br />

doorstep - cafes, restaurants,<br />

convenience stores and a<br />

gym in the village centre, a<br />

large commercial precinct,<br />

and there’s the lakes and the<br />

<strong>Waikato</strong> River. Whether you’re<br />

working or relaxing or looking<br />

for adventures, you won’t have<br />

to go far.<br />

“Te Awa Lakes will be a<br />

first-class destination and bring<br />

a whole new way of living for<br />

the region.”<br />

The site is approved for a<br />

mix of medium-density residential<br />

and business zonings.<br />

Mixed typology along with<br />

medium-density products -<br />

including detached dwellings,<br />

duplexes, and terraced apartments<br />

- will deliver modern,<br />

affordable housing options to<br />

the <strong>Waikato</strong> market.<br />

G.J. Gardner, the largest<br />

homebuilder in the <strong>Waikato</strong>,<br />

has taken on all the residential<br />

housing construction within<br />

the first stage of the Te Awa<br />

Lakes development along with<br />

Foster Develop.<br />

Currently in the project<br />

planning and design<br />

phase, G.J. Gardner will<br />

begin first stage residential<br />

construction of around<br />

90 dwellings in late 2022.<br />

“Te Awa Lakes is an incredible<br />

development project<br />

which creates all kinds of new<br />

opportunities and benefits for<br />

the <strong>Waikato</strong>, including lots of<br />

residential options combined<br />

with new tourism, commercial<br />

and recreation experiences,”<br />

G.J. Gardner Homes owner<br />

Jeff de Leeuw says.<br />

“Residents will enjoy significant<br />

lifestyle benefits borne<br />

out of the very best thinking in<br />

urban design and greenfields<br />

community development.<br />

“G.J. is thrilled to be a key<br />

partner to this project, which<br />

further cements our longstanding<br />

commitment to the<br />

<strong>Waikato</strong>.”<br />

In addition to the 2500 new<br />

homes to be constructed, an<br />

extensive commercial zone is<br />

also in development, including<br />

cafes, restaurants, a supermarket,<br />

a gymnasium, medical<br />

centre, places to eat and drink,<br />

and modern shared office<br />

spaces, all built by property<br />

development specialist Foster<br />

Develop.<br />

“The Te Awa Lakes project<br />

is an opportunity to curate<br />

a whole new suburb on the<br />

outskirts of Hamilton,” Foster<br />

Construction Group CEO<br />

Leonard Gardner says.<br />

“It’s incredibly well-connected<br />

to the expressway<br />

with connections through<br />

to Auckland and other<br />

parts of the <strong>Waikato</strong>, so it’s<br />

going to be a community<br />

of active people who also<br />

want to have a place to grow<br />

their families and enjoy life.<br />

“We’re looking forward to<br />

supporting the families that<br />

establish there and contributing<br />

our part to making a great<br />

community at Te Awa Lakes.<br />

As operators start to see the<br />

commercial opportunity that’s<br />

available at Te Awa Lakes,<br />

they will want to be a part of<br />

the mix, so we’re really looking<br />

forward to working with<br />

them to help them develop<br />

their commercial solutions.”<br />

Stage one earthworks and<br />

civil engineering are set to<br />

start this month and will continue<br />

through until the first half<br />

of next year.<br />

For more information visit<br />

the Te Awa Lakes website for<br />

more information -<br />

teawalakes.co.nz.


REAL ESTATE & PROPERTY<br />

WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

25<br />

• Vibrant high-end apartment living<br />

• Luxury lifestyle<br />

• Positioned in the northern CBD precinct on the river side of Victoria Street<br />

• 9 expansive 2-3 bedroom Penthouse apartments with oversized balconies and<br />

elevated, long distance views over 2 levels with double height ceilings<br />

• 18 mid-floor apartments incorporating clever design and utilisation of space<br />

• Secure basement carparking with easy, quiet side street access<br />

• Apartments radiate out from a light-filled planted central atrium<br />

• Expected apartment completion late 2023<br />

• www.northerngreen.nz<br />

Building Partners:<br />

<strong>Waikato</strong> powerhouse Foster Develop Ltd<br />

Renowned Architects - Edwards White<br />

Contact Heather Whyte for<br />

an information pack<br />

Heather Whyte<br />

027 239 2751<br />

heather.whyte@lugtons.co.nz


Rodney Stirling<br />

26 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

REAL ESTATE & PROPERTY<br />

Next project confirmed to unlock<br />

development in Peacocke<br />

Hamilton City Council has awarded Brian Perry Civil the contract<br />

to build a new wastewater transfer station and associated works<br />

in the south-west of the city.<br />

Rodney Stirling<br />

Stirling<br />

Rodney<br />

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The $27 million project<br />

is the next major<br />

piece of the development<br />

puzzle to enable muchneeded<br />

new housing in the<br />

Peacocke area.<br />

EXPERT CONCRETE GRINDING, POLISHING & SEALANTS / COATINGS FOR FLOORS & WALLS<br />

Our approach to<br />

Peacocke, and to<br />

Hamilton’s overall<br />

future, is making sure<br />

we’re growing in a<br />

sustainable way that<br />

doesn’t leave our<br />

existing services or<br />

communities behind.<br />

Considerate<br />

&<br />

Professional<br />

Chair of council’s Strategic<br />

Growth Committee councillor<br />

Dave Macpherson said<br />

after receiving funding via<br />

the Government’s Housing<br />

Infrastructure Fund (HIF)<br />

more than three years ago,<br />

Considerate<br />

is Consistent, Reliable,<br />

&<br />

Professional<br />

Our team<br />

it’s important that this critical<br />

piece of infrastructure<br />

in the Peacocke area will be<br />

breaking ground soon.<br />

“This project is a major<br />

milestone for council and<br />

will enable essential housing<br />

to be built in the first stages<br />

of urban development in Peacocke.”<br />

This is the third major contract<br />

council has announced<br />

for the Peacocke area development<br />

and the transfer station<br />

will connect with existing<br />

construction projects<br />

– the northern wastewater<br />

pipeline and the new bridge<br />

over the <strong>Waikato</strong> River.<br />

When complete, the transfer<br />

station will be the largest<br />

in Hamilton and form the<br />

heart of the wastewater system<br />

for the new Peacocke<br />

community.<br />

Wastewater will be<br />

pumped to the north of Hamilton<br />

to continue its journey<br />

by gravity to the Pukete<br />

Wastewater Treatment Plant<br />

for a total of 15.5km.<br />

The transfer station will<br />

be located on Peacockes<br />

Road opposite the Waiora<br />

Our team<br />

is Consistent, Reliable,<br />

Water Treatment Plant but<br />

a large part of the structure<br />

will be built underground<br />

– down to 8.5m<br />

below ground level.<br />

Councillor Macpherson<br />

said this project is about<br />

more than just growing the<br />

city and new infrastructure.<br />

“As well as investing in<br />

the new things we need for<br />

growth, we haven’t forgotten<br />

about improving existing<br />

infrastructure for the southwest<br />

residents and all Hamiltonians.”<br />

The transfer station project<br />

includes more than 1.5km<br />

of pipe work to bring the<br />

Fitzroy area into the new<br />

catchment which will support<br />

current network operations<br />

and help to reduce demands<br />

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“Our approach to Peacocke,<br />

and to Hamilton’s<br />

overall future, is making<br />

sure we’re growing in a sustainable<br />

way that doesn’t<br />

leave our existing services or<br />

communities behind,” says<br />

Macpherson.<br />

Construction of the transfer<br />

station and associated<br />

works is expected to get<br />

under way in January 2022<br />

with minor earthworks completed<br />

later this year. The<br />

project is expected to take<br />

18 months and be completed<br />

in mid-2023.<br />

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200433AA 200433AA


REAL ESTATE & PROPERTY<br />

WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

27<br />

DESIGN. BUILD. enjoy!<br />

Sentinel Homes is an innovative home building company<br />

specialising in premium homes that are individually tailored<br />

and beautifully designed with your lifestyle in mind.<br />

07 855 6106<br />

129 Tristram Street, Hamilton Central<br />

www.sentinelhomes.co.nz


28 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

REAL ESTATE & PROPERTY<br />

KEY TO A<br />

SUCCESSFUL<br />

PARTNERSHIP<br />

Masters of quality<br />

Craftsmanship, commitment and care: these are the hallmarks of<br />

every project undertaken by Holcroft Prestige Ltd. We specialise in<br />

high end work and strive to deliver building excellence.<br />

Unit 15/6 Ken Browne Drive, Te Rapa Hamilton 3200<br />

M 027 498 8549 | E nick@holcroftprestige.co.nz<br />

www.holcroftprestige.co.nz


30 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

REAL ESTATE & PROPERTY<br />

Signature Homes tackles carbon<br />

emissions from home construction<br />

• Planting native trees to mitigate CO2 from home construction<br />

• Protecting biodiversity by supporting Save the Kiwi<br />

• Building better homes for Kiwis<br />

Signature Homes has<br />

signalled its intention<br />

to mitigate its house<br />

construction carbon dioxide<br />

emissions by planting around<br />

45,000 native trees annually.<br />

The company’s CO2 reduction<br />

programme will kick off in<br />

early 2022 and chief executive<br />

Paul Bull expects Signature<br />

will plant around 45 trees for<br />

every home it builds.<br />

Bull says Signature Homes<br />

commissioned its own research<br />

to determine how many trees<br />

would be required to counter<br />

the emissions from building a<br />

three-bedroom home – from<br />

supply chain and material-sourcing<br />

to transport and<br />

fuel – after finding little work<br />

had been done in that area.<br />

“We currently sell approximately<br />

1,000 homes a year and<br />

realised that results in a significant<br />

carbon footprint,” he<br />

says. “We were determined to<br />

make our contribution to New<br />

Zealand’s goal of being carbon-neutral<br />

by 2050 and build<br />

a better future for Kiwis.”<br />

Bull says the company will<br />

not stop at simply mitigating<br />

emissions – “our intention is<br />

to lead the industry in reducing<br />

greenhouse gas (GHG) emissions<br />

from housing construction.<br />

“We have been building<br />

homes since 1983 and our name<br />

is synonymous with quality<br />

and continuous improvement.<br />

This is part of our commitment<br />

to New Zealanders that building<br />

a new home should not cost<br />

the environment.”<br />

Signature Homes will<br />

partner with charitable organisation<br />

Trees That Count to<br />

mitigate part of its carbon<br />

footprint and chose native<br />

trees rather than commercial<br />

radiata pine because natives<br />

not only reduced emissions but<br />

also strengthened New Zealand’s<br />

biodiversity and helped<br />

forest ecosystems thrive. By<br />

planting 45,000 native trees<br />

a year through Trees That<br />

Count, Signature is seeking to<br />

absorb around 19,000 tonnes<br />

of CO2-equivalent emissions<br />

over 50 years as those trees<br />

continue to grow.<br />

To support the native tree<br />

initiative, Signature Homes<br />

has also signed on as a sponsor<br />

of Save the Kiwi, the national<br />

kiwi recovery programme.<br />

Bull says Signature Homes<br />

sees kiwi as much more than<br />

just an icon for Aotearoa<br />

New Zealand. “They are a<br />

strong indicator of the health<br />

of our natural environment.<br />

More kiwi in our native bush<br />

means there are fewer predators<br />

around and few predators<br />

means more opportunities for<br />

other native birds and insects<br />

to thrive.”<br />

Save the Kiwi executive<br />

director Michelle Impey says<br />

a partnership with Signature<br />

Homes is a perfect match.<br />

“Signature Homes is in the<br />

business of building better<br />

homes for Kiwi, and we’re in<br />

the business of creating safe<br />

habitat for kiwi,” Impey says.<br />

“Signature Homes’ support will<br />

help to create kiwi-safe habitat<br />

all over Aotearoa through the<br />

likes of predator control and<br />

supporting kiwi conservation<br />

groups doing the hard mahi on<br />

the ground. Together, we can<br />

all work together to increase<br />

the national kiwi population.”<br />

Trees That Count head<br />

of marketing and partnerships<br />

melanie seyfort says<br />

the partnership with Signature<br />

Homes epitomises what<br />

Trees That Count is about.<br />

“We are increasing native<br />

tree planting in New Zealand<br />

by providing partners such as<br />

Signature Homes with an easy,<br />

high-impact and transparent<br />

way to fund trees, in turn supporting<br />

the thousands of planters<br />

throughout the country<br />

restoring their local communities.<br />

This support will see tens<br />

of thousands of native trees<br />

planted throughout Aotearoa in<br />

projects that have a truly local<br />

impact whilst enabling Signature<br />

Homes to make a tangible<br />

reduction on their carbon footprint<br />

whilst improving biodiversity,”<br />

Seyfort says.<br />

BRANZ research has<br />

shown that new-build,<br />

detached houses are projected<br />

to contribute around one-third<br />

of the climate impact of the<br />

New Zealand detached housing<br />

sector over the next three<br />

decades, Bull says.<br />

“With that in mind, we are<br />

working with our long-standing<br />

suppliers to identify more<br />

environmentally friendly<br />

building products, with a goal<br />

of using these as standard in<br />

everyday construction - but<br />

also offering our clients additional<br />

product options that<br />

allow them to make more<br />

environmentally friendly<br />

choices,” he says.<br />

While bio-based products<br />

such as timber and engineered<br />

wood are more climate-friendly<br />

than concrete or brick and New<br />

Zealand’s electricity is 85 percent<br />

from renewable sources,<br />

a new-build house is likely<br />

to double its carbon footprint<br />

over the next 30 years from<br />

energy use and maintenance.<br />

“Under our commitment of<br />

‘building together for a better<br />

future’ we’re also enabling<br />

our customers to be part of the<br />

solution,” he says. “We’ll be<br />

encouraging them to invest in<br />

an additional 24 trees through<br />

Trees That Count to mitigate<br />

future GHG emissions from<br />

anticipated house maintenance<br />

over 50 years.<br />

“Our sustainability journey<br />

doesn’t end with what we can<br />

do now, it is just the beginning.<br />

Signature Homes is embarking<br />

on an ambitious plan to question<br />

everything we do.”<br />

Kerry is a dedicated real estate professional who has been<br />

involved in the Hamilton residential property arena since 1993.<br />

He was also active in the marketing of the exclusive beach and<br />

canal front properties at Pauanui on the Coromandel Peninsula.<br />

Buyers Guide<br />

1) Look with your head and your<br />

heart, logic alone or pure emotion is<br />

not enough.<br />

2) Do your research, follow the 5 P’s<br />

principle. “Prior Preparation Prevents<br />

Poor Performance”<br />

3) Be flexible with your “must have”<br />

list, know your priorities and what you<br />

will compromise on.<br />

4) Ask Kerry how to get maximum<br />

exposure to the market so you don’t<br />

miss any opportunities.<br />

5) Don’t hold back your feelings,<br />

don’t be afraid to express your interest<br />

in a property to Kerry, you need to<br />

know as much as possible.<br />

6) Think of the future when<br />

buying; resale, renovation or<br />

rental potential should your<br />

circumstances change.<br />

Lugtons have been and still are<br />

industry leaders in the marketing of<br />

both residential and lifestyle property<br />

in the Hamilton regions since 1955.<br />

Hence, with Lugtons heritage in<br />

the development of this City and<br />

together with the commitment of<br />

Kerry, are extremely proud of their<br />

role in the important buying and<br />

selling decisions of their valued<br />

clients.<br />

204435AA<br />

Kerry Hopper<br />

DDI: (07) 838 5870<br />

Mobile: (021) 984 173<br />

www.KerryHopper.nz<br />

Kerry Hopper – Lugtons Real Estate


REAL ESTATE & PROPERTY<br />

WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

31<br />

Hamilton<br />

National Award Winning<br />

Commercial Property Experts<br />

Specialising in<br />

m Commercial Property Management<br />

m Body Corporate Management<br />

m Commercial & Industrial Sales & Leasing<br />

#1 Office<br />

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Tender Listings<br />

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Home Of<br />

NZ’s Top 3<br />

Agents <strong>2021</strong><br />

Cnr Victoria & London Sts, Hamilton | P 07 850 5252<br />

Monarch Commercial Limited MREINZ | Licensed Agent (REAA 2008)<br />

naiharcourts.co.nz<br />

109 Rostrevor Street, Hamilton | P 07 839 1001<br />

Monarch Commercial Management Limited


32 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

REAL ESTATE & PROPERTY<br />

FIND YOUR<br />

OFFICE AWAY<br />

FROM THE<br />

OFFICE.<br />

LODGE.CO.NZ


REAL ESTATE & PROPERTY<br />

WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

33


34 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

REAL ESTATE & PROPERTY<br />

Children’s Entertainment $399,000<br />

SOLD<br />

Service <strong>Business</strong> $1m Cash Surplus<br />

SOLD<br />

$2,600,000<br />

<strong>Waikato</strong><br />

· Multiple revenue streams in sales & services<br />

· Customers range from dairy to commercial<br />

to retail<br />

· Established team of skilled staff<br />

· <strong>2021</strong>FY enjoyed sales over $4Million<br />

· Cash surplus to a working owner over $1M<br />

linkbusiness.co.nz/WK00156<br />

Design Import Manufacture $2,272,000<br />

SOLD<br />

<strong>Waikato</strong><br />

· Well-established & protable<br />

· Solid niche market, strong market share<br />

· Very good systems, commercial clients<br />

· Secured international agency brands<br />

· Impressive sales & continued growth<br />

linkbusiness.co.nz/WK00129<br />

Motel <strong>Business</strong>, Signicant Prot $1,625,000<br />

SOLD<br />

<strong>Waikato</strong><br />

· Perfect for rst time business owners<br />

· A simple & proven business model<br />

· Working owner would expect to earn $170K+<br />

· Well recognised and trusted brand<br />

· Strong lease, quality business with quality<br />

returns!<br />

linkbusiness.co.nz/WK00096<br />

<strong>Waikato</strong><br />

· Corporate clientele, ongoing growth<br />

· Ample onsite parking, great amenities<br />

· Onsite owner accomodation but can be fully<br />

managed<br />

· Located in a quiet street- close to Hamilton<br />

CBD<br />

linkbusiness.co.nz/EL03200<br />

Creative <strong>Business</strong> $250,000<br />

SOLD<br />

Breakers Motel<br />

SOLD<br />

Eatery Great Location $495,000<br />

SOLD<br />

<strong>Waikato</strong><br />

· Well-established, reputable<br />

· Marketing & design business<br />

· $130K+ annual returns to working owner<br />

· Owner currently manages small team from afar<br />

linkbusiness.co.nz/WK00119<br />

$1,150,000<br />

Coromandel<br />

· Very strong nancial performer<br />

· Regarded as the highest quality and largest<br />

Motel in Whangamata<br />

· 26 years remain on existing lease, with further<br />

impressive ROR<br />

· Perfectly situated on main access road from<br />

Thames/Auckland<br />

linkbusiness.co.nz/HC00117<br />

<strong>Waikato</strong><br />

· Fully licensed eatery<br />

· Main street location, easy free parking<br />

· Earning $200K+ one working owner<br />

· Great team of staff<br />

· Open 7 days per week<br />

linkbusiness.co.nz/WK00122<br />

Strong Roi.Fibre Install $1,200,000<br />

SOLD<br />

Transport Engineering $580,000<br />

SOLD<br />

<strong>Waikato</strong><br />

· Design & manufacture light transport bodies<br />

& trailers<br />

· Forward workload is strong (approx $400K)<br />

· Working owner returned $200K+<br />

· Qualied staff and good systems<br />

· Continued growth opportunities<br />

linkbusiness.co.nz/WK00127<br />

Retail Flooring Group $550,000<br />

SOLD<br />

<strong>Waikato</strong><br />

· Established ‘Kerb to House’ bre installation<br />

· Experienced team, stream of contract work<br />

· 15 Toyota Hiace Van Fleet<br />

· Work in the business or employ a manager<br />

· EBPITDA $350k+ to a working owner<br />

linkbusiness.co.nz/WK00098<br />

<strong>Waikato</strong><br />

· Monthly revenue averages $260,000+ incl gst<br />

· High-end showroom with quality product lines<br />

· Outstanding systems and support<br />

· Growing revenues & growth opportunities<br />

linkbusiness.co.nz/WK00076<br />

When you<br />

sell one of the<br />

largest assets<br />

of your life,<br />

you’ll want the<br />

right team.<br />

If you are considering selling your<br />

business, there might not be a<br />

better window of opportunity<br />

than right now to achieve the<br />

dream result. Start the journey<br />

by calling us for a condential<br />

discussion.<br />

Returning Over 200k $495,000<br />

SOLD<br />

<strong>Waikato</strong><br />

· Well-structured service-based business<br />

· Fantastic systems, trained team<br />

· Currently homebased, exible work hours<br />

· Servicing mainly commercial clients<br />

· Owners are now ready to retire<br />

linkbusiness.co.nz/WK00106<br />

Alarms & Security $484,000<br />

SOLD<br />

Sales & Service Sector $350,000<br />

SOLD<br />

Stand Out Coro Accommodation $1,290,000<br />

SOLD<br />

<strong>Waikato</strong><br />

· Strong reputation of quality and trust.<br />

· Stable team, secure supplier contracts<br />

· Well positioned location with exible lease<br />

· Returning $150K+ p/a to one part time<br />

working owner<br />

· Only one other local competition business<br />

linkbusiness.co.nz/WK00145<br />

Major Brand Liquor Store $1,300,000<br />

SOLD<br />

Coromandel<br />

· Six beautifully presented studio/cabins with<br />

a hint of gold-rush nostalgia, underlying their<br />

modern chic!<br />

· Each cabin is cleverly sited in a private bush<br />

setting, connected by boardwalks through the<br />

native bush<br />

· 3 bedroom, 2 bathroom owner’shome<br />

linkbusiness.co.nz/HC00128<br />

Laundromat Service $350,000<br />

SOLD<br />

Coromandel<br />

· Established 20yrs+ servicing businesses,<br />

holiday homes & residential<br />

· Includes vehicles & well optimised website<br />

· All training provided by current owner<br />

· Recurring revenue from alarm monitoring,<br />

security patrol & installing alarms<br />

linkbusiness.co.nz/BPW00439<br />

<strong>Waikato</strong><br />

· Huge store with spacious cool room<br />

andgoodsize storage.<br />

· Good gross margins of 20.5% plus generous<br />

rebates<br />

· Plenty of designated convenient car parks<br />

· Rent$645+GST Per Week with secured lease<br />

till 01 March 2038<br />

linkbusiness.co.nz/EL03094<br />

Open Gate To Great Prots $599,000<br />

SOLD<br />

Book Your 5+5 Year Income $484,000<br />

SOLD<br />

<strong>Waikato</strong><br />

· Booming industry, great prots<br />

· Essential products for building industry<br />

· Large purpose-built workshop<br />

· Operations Manager in place<br />

· Established brand, limited competition<br />

linkbusiness.co.nz/WK00139<br />

<strong>Waikato</strong><br />

· Regular Income.<br />

· Risk Adverse <strong>Business</strong>.<br />

· People Management Skills Required.<br />

· SDE $120k For a Working Owner.<br />

· Home Based Suits Couples.<br />

linkbusiness.co.nz/EL03065<br />

<strong>Waikato</strong><br />

· Consistent prot for 18yrs<br />

· Fantastic location, good parking<br />

· Operating 5 days per week<br />

· Great assets: 14 laundromat machines, 10<br />

commerical machines, two vehicles<br />

linkbusiness.co.nz/WK00125<br />

All LINK NZ ofces are licensed REAA08<br />

Childcare Centre in Ngaruawahia $175,000<br />

SOLD<br />

<strong>Waikato</strong><br />

· Licensed for around 40 children<br />

· Fully-managed purpose-built centre<br />

· Fantastic environment and location<br />

· Excellent opportunity for either an owner/<br />

operator or for someone to continue to run it as<br />

a managed option<br />

linkbusiness.co.nz/BOP00139<br />

Beautiful Eatery $365,000<br />

SOLD<br />

<strong>Waikato</strong><br />

· Great team, owners works front-of-house<br />

· Working owner to expect $160k+ anually<br />

· Turnover $21,000 per week incl GST<br />

· Beautifully presented, quality lease<br />

linkbusiness.co.nz/BOP00323<br />

Beauty & Massage Clinic $230,000<br />

SOLD<br />

<strong>Waikato</strong><br />

· Fantastic history & reputation<br />

· Easy parking<br />

· Quality chattels & well presented<br />

· Established staff, owner keen stay as<br />

contractor<br />

· Cash surplus approx $130K<br />

linkbusiness.co.nz/WK00158<br />

Your <strong>Waikato</strong> Team: Alanah Eagle - Scott Miller - Rueben Haddon-Silby - Rick Johnson - Therese Bailey - Robert Brawley - Andrew Whyte<br />

22 Naylor Street<br />

Hamilton<br />

0800 225 999<br />

LINKBUSINESS.CO.NZ


WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

35<br />

Mythical certainty or The<br />

Emperor’s New Clothes<br />

TECH TALK<br />

> BY MICHAEL HAMID<br />

Michael Hamid is the Professional Services Manager at Company-X.<br />

When it comes to estimating software design and development,<br />

anyone who has certainty down to dollars and cents is like the<br />

two swindlers in the folk tale The Emperor’s New Clothes.<br />

The emperor in Hans<br />

Christian Andersen’s<br />

folk tale was persuaded<br />

by the swindlers that they had<br />

supplied him with magnificent<br />

clothes that were invisible to the<br />

simple-minded. It takes a child<br />

to blurt out that the emperor is<br />

wearing nothing at all.<br />

Certainty, when it comes to<br />

estimating software design and<br />

development, is mythical.<br />

That is probably why astrologers,<br />

psychics and soothsayers<br />

have always been popular.<br />

You go to somebody and<br />

they tell you what is going to<br />

happen to you, and you say:<br />

"Great, awesome."<br />

We try to get that certainty,<br />

but absolute certainty is a myth.<br />

It doesn't mean that we don't<br />

strive to estimate better, but we<br />

have to remember that an estimate<br />

is exactly that.<br />

Some of the first questions<br />

I received, when I started out<br />

as a project manager many<br />

years ago, were, “How much<br />

is this project going to cost?”<br />

and “How long is it going to<br />

take?” I said, “Without doing<br />

some analysis on it, I don’t<br />

know,” I was asked to guess,<br />

so I did. Three months later<br />

I was reminded of the figure,<br />

and I reiterated that it was just<br />

a guess. If you've got a static<br />

piece of work to do, you can<br />

start with a requirements document.<br />

There's this idea that<br />

if everything is written down<br />

the project will have certainty.<br />

Software projects are seldom<br />

static, so by the time the<br />

requirements document is finished<br />

the requirements have<br />

usually changed.<br />

At the beginning of the estimation<br />

process, we try to get a<br />

very high-level ballpark idea<br />

about the cost of the overall<br />

work in orders of magnitude.<br />

Is the work less than $10,000?<br />

Is it between $10,000 and<br />

$100,000 or is it over $100,000<br />

up to $1,000,000?<br />

We might say to our prospective<br />

client, “This is feeling<br />

like it's going to be six<br />

figures worth of work.” They<br />

might ask, “Is it $100,000<br />

or $900,000?” We might<br />

say, “Somewhere in there.<br />

We’re certainly sure it's over<br />

$100,000.” As we get a better<br />

handle on it, we might say, “We<br />

think it's around $150,000 to<br />

$170,000.”<br />

Many factors influence estimation<br />

including the estimated<br />

duration of the project, the culture<br />

of the organisation doing<br />

the estimating, and the seniority<br />

and experience of both the<br />

software development team<br />

and the client’s team.<br />

If the organisation has never<br />

run a project of this type before<br />

it raises a red flag. If the culture<br />

of the organisation is open and<br />

accepting of failure there is less<br />

incentive to hide problems and<br />

that definitely helps the success<br />

of a project. If the project team<br />

has a lot of junior or inexperienced<br />

developers that can make<br />

a project take longer.<br />

At Company-X we often try<br />

to compare the projects that we<br />

are estimating with something<br />

similar we have done earlier.<br />

We estimate the things we<br />

know about. If there are things,<br />

we are not sure about, we try<br />

to work out what we need to<br />

do in order to get more certainty.<br />

It could be to carry out<br />

some research, or set a defined<br />

time period in order to further<br />

explore the risk area. A big mistake<br />

less savvy software developers<br />

make is to assume everything<br />

will work out fine without<br />

this extra work. It seldom does.<br />

We keep our forecast window<br />

short at Company-X in<br />

terms of certainty. Generally,<br />

we can be reasonably certain<br />

up to a few months into the<br />

future. Beyond that, it’s often a<br />

ballpark guesstimate.<br />

We break the work into<br />

small chunks until we can get to<br />

a size that we are comfortable<br />

with. We check the estimate<br />

with other experienced people<br />

outside of our assigned software<br />

development team to see<br />

what they think and whether we<br />

have considered everything.<br />

We try to uncover as many<br />

risks as we can and then figure<br />

out how to mitigate those risks.<br />

The late US secretary<br />

of defence Donald Rumsfeld<br />

talked about the known<br />

knowns, the known unknowns<br />

and the unknown unknowns.<br />

And he was absolutely right.<br />

There are things we know we<br />

know. There are things we<br />

know we don't know. There are<br />

things we don't know we don't<br />

know.<br />

We identify the things we<br />

know and feel comfortable<br />

about. These are things that are<br />

not risky and we've got a fair<br />

idea about how long they're<br />

going to take.<br />

We try to identify the things<br />

we know we don't know. For<br />

example, there's a risk that a<br />

third party’s application programming<br />

interface (API) may<br />

not work as specified, or there's<br />

a risk that a library component<br />

may not do the job we think it<br />

will. Then we decide what we<br />

are going to do about the risks,<br />

if possible, we try to schedule<br />

the mitigation work straight<br />

away. Is there an alternate plan?<br />

If we didn't get the data, what<br />

do we do?<br />

While everyone likes to<br />

have certainty in their lives,<br />

we all have to accept a level<br />

of uncertainty. That is why<br />

certainty is a myth. One of our<br />

jobs in Company-X is to ensure<br />

the client is well aware of the<br />

things we know as well as the<br />

things we don’t know.<br />

If we can plot a path for our<br />

development work and keep the<br />

customer in the conversation as<br />

we develop, evolve and understand<br />

more about the work, we<br />

increase our chance of developing<br />

software that meets the<br />

needs of the client.<br />

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36 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

SINGH & ASSOCIATES<br />

Hamilton accountancy firm Singh and<br />

Associates celebrated close to 10<br />

years in business with a new building<br />

The commercial building on 145 Ossie James Drive near Hamilton<br />

Airport is a sleek, modern design 4-unit commercial development.<br />

Built by <strong>Waikato</strong> Construction<br />

Management<br />

Limited (WCML), the<br />

company took care of the entire<br />

build process; from concept<br />

design through to engineering,<br />

council consent to the final<br />

build. Ravi says Trina and Gary<br />

White from WCML were great<br />

to work with and within a day<br />

of their first conversation Trina<br />

had a design concept ready for<br />

him to view.<br />

“She turned up the next day<br />

with a mocked up 3-D plan and<br />

we were able to virtually walk<br />

through the building,” he says.<br />

The build started in May<br />

<strong>2021</strong> and despite the challenges<br />

of Covid and lockdowns, they<br />

were ready to move in at the<br />

beginning of <strong>November</strong>.<br />

“I really liked that there<br />

were no surprises. Everything<br />

was laid out in a fixed<br />

price contract.<br />

Ravi Singh, Arti Singh, Evans Chileshe and Mengdi Niu<br />

“Obviously we’ve gone<br />

through a rough period for construction<br />

with the lockdown,<br />

so I believe we were blessed to<br />

have them.”<br />

The new space is a far cry<br />

from the cramped offices the<br />

team of five at Singh and Associates<br />

were used to, with a larger<br />

office space there’s room for an<br />

office for each staff member.<br />

And there’s a private courtyard<br />

for coffee and lunch breaks or<br />

team meetings in the sun.<br />

Centrally located in Titanium<br />

Park subdivision, the<br />

building already hosts two tenants<br />

- Sunlight Tech and Limnotrack<br />

– as well as Ravi’s office.<br />

Plus, the Busy Bean coffee and<br />

food cart, due to start in January<br />

2022, will be providing muchneeded<br />

lunchtime treats for the<br />

growing businesses in the area.<br />

Ravi says the tenants were<br />

already signed up prior to the<br />

build’s completion thanks to<br />

NAI Harcourts agent Sean<br />

Stephens. It was Sean who<br />

introduced Ravi to the land. He<br />

had approached NAI Harcourts<br />

about another piece of land but<br />

Sean found out it had gone to<br />

contract on just as they were<br />

Ravi and Arti Singh<br />

checking it out.<br />

Not put off by his first viewing<br />

being sold from under his<br />

feet, Ravi felt confident with<br />

Sean’s ability to find the right<br />

piece of land for him.<br />

When the land near the airport<br />

came on Sean’s radar, Ravi<br />

jumped at the chance to purchase<br />

the 2228 square metres of<br />

prime real estate.<br />

“In 2020, we decided we<br />

needed more space for our staff<br />

and more storage. Sean was a<br />

great agent to work with and<br />

helped us to secure a property<br />

locally,” Ravi says.<br />

The growing industrial<br />

estate near the airport is abuzz<br />

with small industrial users, plus<br />

national and international businesses,<br />

and is becoming a real<br />

centre of business.<br />

From modest beginnings,<br />

Ravi is proud of his business<br />

and owning a new commercial<br />

building, tops off his accomplishments.<br />

He spent many years working<br />

for chartered accountancy<br />

OFFICE LOCATION<br />

145 Ossie James Drive,<br />

Propeller <strong>Business</strong> Hub,<br />

Titanium Park, Hamilton<br />

Singh & Associates Limited provides the expertise you need to grow your business to next level.<br />

A personal & professional service to assist with every successful outcome.<br />

singhandassociates.co.nz 07 843 6004<br />

Partnered with<br />

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SINGH & ASSOCIATES 37<br />

WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

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firms in Te Awamutu and Hamilton<br />

before beginning work in<br />

his Uncle Jagdishwar Singh<br />

business and later acquiring the<br />

practise in 2012.<br />

He started as a one-man<br />

band with his wife Arti working<br />

in the business part time<br />

and took the business from 250<br />

clients to 1200 clients from all<br />

over the country.<br />

His staff has grown to five,<br />

including Arti who now works<br />

full time, and client managers<br />

Anjana Prasad, Evans Chileshe<br />

and Mengdi Niu.<br />

Ravi’s says he’s now working<br />

with the children and grandchildren<br />

of some of his original<br />

clients in all manner of businesses;<br />

from small scale cleaning<br />

franchises, bakeries and<br />

restaurants to dairy farmers,<br />

kiwifruit growers and multiple<br />

petrol stations franchisees.<br />

As a member of Accountants<br />

and Tax Agents Institute<br />

of New Zealand (ATAINZ)<br />

– a recognised professional<br />

institution – the staff at Singh<br />

and Associates are required<br />

to undergo extensive initial<br />

and continuous training. This<br />

ensures that the firms’ knowledge<br />

base is kept up to date and<br />

that your accounts are prepared<br />

to the highest standard.<br />

A registered tax agent with<br />

the Inland Revenue, the company<br />

has maintained longstanding<br />

proven record and<br />

a good relationship with the<br />

agency and continue to meet<br />

100 per cent filing percentage<br />

every year.<br />

TEAM CABLING IS PROUD TO BE ASSOCIATED<br />

WITH THE BUILD FOR SINGH AND ASSOCIATES<br />

0800 TEAM 111<br />

021-284 1537 (office ext 720)<br />

admin@teamcabling.co.nz<br />

94f Duke Street, Frankton<br />

WAIKATO<br />

DESIGN & BUILD SPECIALISTS FOR<br />

& INDUSTRIAL<br />

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38 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

SINGH & ASSOCIATES<br />

WCML works construction<br />

magic for new build<br />

<strong>Waikato</strong> Construction Management Limited (WCML) is fast making<br />

a name for designer building options in the greater <strong>Waikato</strong> Region.<br />

A<br />

new commercial build<br />

near Hamilton Airport<br />

is a dream come true<br />

for owner Ravi Singh and<br />

the space has transformed<br />

the work environment for his<br />

thriving accountancy business<br />

Singh and Associates.<br />

Combining beauty, durability<br />

and flexibility, this build is<br />

a stylish and functional office<br />

space for Ravi’s and his team.<br />

When time, budget and<br />

quality matter, WCML have<br />

a proven record of success,<br />

combining conventional<br />

building methods and material<br />

alongside new innovation<br />

building systems.<br />

Despite the Covid lockdowns,<br />

WCML bought the<br />

build in on budget and on time.<br />

Technology has always<br />

been a key part of construction<br />

process and using Coresteel’s<br />

cost-effective bolted quality<br />

steel coldform structure, there<br />

is no welding or drilling onsite<br />

with everything predrilled in<br />

the factory for quicker construction<br />

times.<br />

Built in just over five<br />

months, the 600sqm 4-unit<br />

development came together<br />

quickly. Featuring two workshop<br />

units and two office<br />

units, the turnkey development<br />

includes the concrete carpark,<br />

entrance and landscaping.<br />

WCML has completed 12<br />

buildings in the last two years<br />

at the Hamilton Airports industrial<br />

parks with five builds yet<br />

to come.<br />

Specialising in design and<br />

build projects WCML have<br />

undertaken a large range of<br />

commercial, industrial, educational<br />

and residential building<br />

projects for clients and community-based<br />

organisations.<br />

Originally formed in 2008<br />

under the name The Barn<br />

Company <strong>Waikato</strong> by husband-and-wife<br />

Gary and Trina<br />

White, WCML also bought<br />

the rights to <strong>Waikato</strong> region<br />

Coresteel at the same time.<br />

In 2014, John Morrow<br />

joined Gary and Trina as a<br />

director and over the last 13<br />

years the business has continued<br />

to grow and WCML now<br />

has a team of 40.<br />

“We understand design and<br />

we pride ourselves on our customer<br />

service. Our goal is to<br />

add value at any and all stages<br />

of your project, from budgeting,<br />

unique design, cost effective<br />

engineering solutions, timely<br />

construction, and comprehensive<br />

project management,”<br />

Gary says.<br />

With a WCML build, clients<br />

get the whole package; from<br />

concept design through to engineering,<br />

council consent and<br />

full turnkey construction, and<br />

utilising the quality Coresteel<br />

building structure in all their<br />

projects.<br />

“We work in collaboration<br />

with architects when designing<br />

the structural elements of all<br />

our buildings, we have a team<br />

of structural engineers through<br />

the Coresteel network who<br />

work with architects to cost<br />

effectively optimise structural<br />

designs,” Trina says.<br />

The WCML team worked<br />

closely with Ravi on the build,<br />

meeting regularly to discuss<br />

progress.<br />

Utilising leading-edge software<br />

means the WCML team<br />

designed the Singh commercial<br />

building to Ravi’ specific needs<br />

- right down to the last square<br />

metre.<br />

“We really enjoyed building<br />

a relationship with great clients<br />

along the way of building their<br />

new development,” Gary and<br />

Trina say.<br />

With the client’s requirements<br />

always at the forefront<br />

of any build, WCML integrated<br />

Coresteel coldform steel building<br />

system, coloursteel and<br />

cedar cladding to wing walls<br />

to add design features to the<br />

building.<br />

A one-stop-shop for the<br />

entire construction process,<br />

WCML removes the hassle of<br />

dealing with multiple companies<br />

and contractors.<br />

The company’s expert<br />

design engineers use a unique<br />

construction method to create<br />

buildings of any size and shape,<br />

without compromising structural<br />

integrity.<br />

<strong>Waikato</strong> Construction Management<br />

Limited own the rights<br />

to sell Coresteel structures<br />

throughout the greater <strong>Waikato</strong><br />

Region.<br />

Based in Te Awamutu,<br />

WCML is a proud local company<br />

that supports the local<br />

community.<br />

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WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

39<br />

What can we learn from the global boardroom<br />

agenda, as we look beyond Covid-19?<br />

PEOPLE AND CULTURE<br />

> BY VICTORIA ASHPLANT<br />

PwC Director based in the <strong>Waikato</strong> office | Global Sustainability<br />

Reporting & Assurance Email: victoria.j.ashplant@pwc.com<br />

An increasing amount of pressure is on the horizon for businesses<br />

- ahead of the immediate challenges and frustrations of Covid-19,<br />

inflation looms and, what were once distant climate-related risks,<br />

are now urgent issues.<br />

One significant response;<br />

at least one fifth of the<br />

world’s 2,000 largest<br />

public companies have<br />

committed to meet net zero<br />

targets*.<br />

Food, consumer and retail<br />

giants including Unilever,<br />

IKEA, Tesco and Nestle and<br />

tech or telecoms companies<br />

including Ericsson, BT and<br />

Tech Mahindra have substantial<br />

net-zero commitments<br />

across their global supply<br />

chains. This will transform<br />

how they do business and who<br />

they do it with.<br />

This means that small and<br />

medium-sized businesses in<br />

countries like New Zealand<br />

that feed into these supply<br />

chains also need to meet these<br />

commitments. To secure their<br />

place in international markets,<br />

businesses need to act fast.<br />

New Zealand businesses<br />

aren’t alone, and if we look<br />

offshore to trading partners,<br />

extended value chains and<br />

customers, governments and<br />

investors who move funds<br />

across our capital markets,<br />

there are adaptive measures<br />

already underway. We have the<br />

benefit of learning from these<br />

and bringing insights to boardrooms<br />

here.<br />

How can New Zealand<br />

businesses adapt?<br />

Here’s what I recommend:<br />

• Preserve and create value<br />

for growth, and investment.<br />

Generating wealth,<br />

and the ability to raise<br />

capital will fund business<br />

transformation.<br />

• Build organisational and<br />

individual talent into a<br />

workforce fit for the future;<br />

align workforce capabilities<br />

to achieve strategy,<br />

upskill for the digital world,<br />

rethink your physical and<br />

digital workspace to revitalise<br />

a sense of purpose and<br />

organisational energy .<br />

• Look to tech-enabled<br />

solutions, digitisation and<br />

data-led automation, and<br />

develop capabilities that<br />

will help you compete in a<br />

digital world – or risk being<br />

left behind by others who<br />

will advance more quickly,<br />

efficiently and intelligently<br />

than you. A sector using<br />

innovation to revolutionise<br />

its business models this<br />

way is NZ agritech.<br />

• Create lean and resilient<br />

operating models that<br />

operate across sanctions,<br />

cross-border mechanisms,<br />

regulations and security<br />

risks and manage the<br />

conflicts from global polarisation.<br />

Protect key assets<br />

and supply chains.<br />

• Understand demographic<br />

trends, systematic inequality<br />

and polarisation and<br />

how your business contributes<br />

to them, then, put in<br />

strategies to rebalance. An<br />

example is the disparity, job<br />

loss and anxieties inadvertently<br />

caused by technology<br />

development. The social<br />

disruption of our changing<br />

world is significant, so it<br />

is also imperative that how<br />

business navigates each<br />

step, results in a fair and<br />

just transition, and vulnerable<br />

parts of our community<br />

are not left behind.<br />

• Implement practices that<br />

assess the physical and<br />

transition risks of climate<br />

change, and in managing<br />

those risks, set meaningful<br />

targets that will support a<br />

collective global effort to<br />

net-zero. Look to solutions<br />

that create value, beyond<br />

compliance, and embrace<br />

broader strategic and operational<br />

transformation.<br />

Moves to increase transparency<br />

in reporting, and independent<br />

assurance of metrics<br />

and targets, will build<br />

trust for wider stakeholders.<br />

It's an exciting road ahead, and<br />

never has it been more important<br />

for businesses to bring the<br />

best talent and innovations to<br />

solving some of society’s biggest<br />

challenges. As multinationals<br />

drive their agenda and<br />

cast the net wider on how they<br />

tackle these issues on a global<br />

scale, New Zealand businesses<br />

and their boards need to know<br />

how to respond to be fit for the<br />

future.<br />

* ‘Taking Stock: A global<br />

assessment of net zero targets.’<br />

eciu.net/analysis/<br />

reports/<strong>2021</strong>/taking-stockassessment-net-zero-targets<br />

Grassroots Trust<br />

has been with the<br />

velodrome right from<br />

the very beginning,<br />

even before our<br />

doors opened. They<br />

have been a longtime<br />

supporter of our<br />

junior programme so<br />

it’s terrific to have<br />

them front and centre<br />

so we can showcase<br />

a key supporter.<br />

In recognition of the ongoing support from Grassroots Trust, The Home of Cycling Charitable Trust announce the renaming of the<br />

iconic Cambridge based velodrome, now known as Grassroots Trust Velodrome. Left to right - Martin Bradley, Executive Chairman<br />

Grassroots Trust, Scott Gemmill, General Manager Home of Cycling Charitable Trust, and Tim Wood, Managing Director Maxserv<br />

New name and new look for<br />

revered velodrome<br />

Cambridge’s internationally-renowned<br />

velodrome has a new name and a new logo.<br />

In recognition of the significant<br />

and ongoing financial<br />

support received from<br />

Grassroots Trust, the Home<br />

of Cycling Board has agreed<br />

to rename the velodrome the<br />

Grassroots Trust Velodrome,<br />

complete with a new logo and<br />

fresh new signage.<br />

General manager Scott<br />

Gemmill said the change is<br />

a “natural progression” for<br />

both organisations.<br />

“Grassroots Trust has<br />

been with the velodrome<br />

right from the very beginning,<br />

even before our doors<br />

opened. They have been a<br />

long-time supporter of our<br />

junior programme so it’s terrific<br />

to have them front and<br />

centre so we can showcase a<br />

key supporter.<br />

“Grassroots is not an<br />

organisation that seeks recognition<br />

in the traditional sense.<br />

But we wanted to rename the<br />

facility because it’s something<br />

we can do to show our<br />

appreciation of their longterm<br />

support.”<br />

Gemmill said the organisation<br />

will continue to work<br />

closely with Grassroots.<br />

“We’ll be very upfront<br />

about how we are performing<br />

and growing as a community-focused<br />

facility,” he said.<br />

“In addition to supporting<br />

New Zealand’s elite cyclists,<br />

community use of the velodrome<br />

has grown from an<br />

average of 1,300 users per<br />

month in 2014 to more than<br />

2,700 users per month now.<br />

Plus, we’re seeing roughly<br />

60,000 visitors per year using<br />

our track, the gym, doing<br />

tours or coming here for<br />

events or functions.”<br />

“We’re seeing more people<br />

from the wider community<br />

use the facility in all<br />

sorts of ways which is exactly<br />

what was intended and I’m<br />

really proud of that.”<br />

Grassroots Trust executive<br />

chair Martin Bradley<br />

said Grassroots Trust has<br />

been a funder of the Home of<br />

Cycling since its inception.<br />

“We are grateful to be<br />

offered the naming rights to<br />

the velodrome as a consequence<br />

of our support. The<br />

home of cycling is doing<br />

fantastic work with cycling<br />

and in the community space<br />

which is unique for such a<br />

facility.”<br />

Gemmill said the new<br />

website is in place at www.<br />

velodrome.nz and the signage<br />

to reflect the new name and<br />

logo would in place by early<br />

<strong>December</strong>.


“<br />

40 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

HR & RECRUITMENT<br />

Is the drive for “fit” killing a good hire?<br />

PEOPLE AND CULTURE<br />

> BY SENGA ALLEN<br />

Managing Director, Everest – All about people TM<br />

www.everestpeople.co.nz<br />

How many times have you heard the line – “Joe Bloggs has<br />

excellent skills, but we just don’t think he’ll fit our culture”. Now<br />

don’t get me wrong – I’m all for fit and creating a team that works<br />

well together but I’d like to challenge your assumption that you<br />

can determine “fit” after one short interview.<br />

Is your eagerness to find<br />

a team member who you<br />

perceive will seamlessly fit<br />

into your culture blindsiding<br />

other great candidates who in<br />

the long run may be a better<br />

fit because of a range of factor<br />

such as skills, qualifications,<br />

behaviours, personality, values<br />

and fit? How much time do you<br />

actually spend assessing “fit”<br />

before offering someone a new<br />

job? Experience tells me – not<br />

enough.<br />

Similarly, we see many a<br />

hiring manager excluding great<br />

candidates because of a range<br />

of different biases – “they<br />

can’t work here because they<br />

don’t have New Zealand experience”<br />

or “she won’t fit in here<br />

because we’re rough and ready<br />

blokes” or “he is too qualified<br />

and will get bored within<br />

two months”. Often biases<br />

like these come from previous<br />

experiences – however,<br />

proceed with caution – just<br />

because something happened<br />

once, it doesn’t mean that it<br />

will happen every single time.<br />

Assumptions like these can<br />

lead to a very slim candidate<br />

pool or a pool that doesn’t take<br />

into consideration all the skills<br />

and behaviours that you’re<br />

really looking for.<br />

So how can you truly be<br />

sure that you are selecting a<br />

candidate who will be the perfect<br />

person and exact fit for<br />

your business? The fact is,<br />

there is no magic formula and<br />

there are no fail safe guarantees<br />

that what you see at the<br />

first exchange is what you will<br />

get 91 days (and onwards) after<br />

employment. But by taking a<br />

wider approach to data collection<br />

and validation of your<br />

“gut” feeling you are much<br />

more likely to create a positive,<br />

enduring match. Recruitment<br />

is a bit like dating – you need<br />

to get know your candidate to<br />

figure out whether you actually<br />

want a long-term relationship.<br />

Like dating, finding a new<br />

person for your team takes<br />

time and it is definitely a twoway<br />

process. Would you want<br />

to be stuck in a relationship<br />

with someone who you didn’t<br />

take time to get to know first?<br />

So here are some top tips for<br />

“dating” your prospective hire:<br />

1. Meet them, interview them,<br />

meet them again – only you<br />

can decide how many times<br />

you need to meet someone<br />

before you understand how<br />

they tick. But remember<br />

many first timers are nervous<br />

at the initial interview<br />

and you might need<br />

a couple of “coffee dates”<br />

to get to know your candidate.<br />

Often we hear “we’re<br />

desperate for someone and<br />

they seem to fit our team<br />

so I’m going to make an<br />

offer”. Desperation can<br />

lead to mistakes!<br />

2. Ask other people in your<br />

team to meet your preferred<br />

candidate; take them on a<br />

tour around your business,<br />

take them out for lunch,<br />

meet on neutral ground,<br />

catch up for breakfast.<br />

Now you might think – why<br />

would I bother doing this if<br />

I didn’t feel the magic when<br />

we first met? My response<br />

to this – why wouldn’t you?<br />

If you’re spending anywhere<br />

between $50k and<br />

$100k on salary (or more!)<br />

per annum for your new<br />

hire you want to make sure<br />

that investment is going to<br />

be worth it.<br />

3. Don’t just rely on interviews<br />

to see whether your<br />

candidate will “fit” your<br />

team. Consider using ability<br />

testing, personality<br />

assessments, emotional<br />

intelligence testing, values<br />

and ethics testing – the list<br />

goes on. These tools are all<br />

designed to help you verify<br />

your thinking and can add<br />

more data to your decision<br />

making process.<br />

4. Be careful of your own<br />

internal biases – these<br />

can disguise really good<br />

candidates. For example,<br />

if you drive a blue car and<br />

only want to hire people<br />

who drive blue cars – your<br />

talent pool may be pretty<br />

small and you might miss<br />

that perfect gem. There are<br />

plenty of great people out<br />

there who drive red cars!<br />

So perhaps some simple tips<br />

and ideas that might widen and<br />

freshen our thinking on fit. Fit<br />

isn’t just about the fact that<br />

someone is “nice” and will get<br />

on with your team. It can be a<br />

fit of skills; a fit of values; fit of<br />

ethics and so on. These qualities<br />

in individuals may take<br />

time to come to the surface.<br />

Don’t discount fit after just a<br />

one hour interview!<br />

Senga Allen<br />

Executive Recruiter<br />

Sharyn Codlin<br />

Recruiter<br />

Rachel Knox<br />

Recruiter<br />

“<br />

Beth Haigh<br />

Recruiter<br />

Sharon Jefferies<br />

Career Specialist<br />

everestpeople.co.nz


HR & RECRUITMENT<br />

WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

41<br />

Preserve your reputation, beat the storm<br />

PR AND COMMUNICATIONS<br />

> BY HEATHER CLAYCOMB<br />

Heather Claycomb is director of HMC, a Hamilton-based,<br />

award-winning public relations agency.<br />

I don’t know if it’s a combination of Covid craziness and end<br />

of year angst, or the cosmic after-effects of last month’s micro<br />

Moon eclipse, but recent days at HMC have seen an unusual<br />

convergence of heavy issues and crises.<br />

For our team, every time<br />

we advise a client on<br />

a tough issue, we like<br />

to step back and understand<br />

what we can learn, take away<br />

and apply in the future when<br />

another client issue arises.<br />

Here are a few of our learnings<br />

over the past month, which<br />

might help when your organisation<br />

faces its next big issue.<br />

Putting these nuggets into<br />

practice will help you preserve<br />

your reputation, build trust and<br />

manage risk.<br />

Face into the wind<br />

When a storm is brewing, the<br />

best thing you can do is to start<br />

battening down the hatches.<br />

If you choose not to board up<br />

the windows and sandbag your<br />

doors, and hide under the bed<br />

instead, you’re just going to<br />

emerge back into a house that<br />

is battered – maybe beyond<br />

repair.<br />

When an issue is threatening<br />

to become public, face<br />

into it. And face into it early.<br />

Prepare and plan until there’s<br />

nothing more you can do but<br />

wait.<br />

Yes, it’s exhausting. Yes,<br />

worst-case scenario planning is<br />

scary. Yes, it means you need<br />

to drop BAU. But if you want<br />

to preserve your organisation’s<br />

reputation, you don’t have a<br />

choice. The calm before the<br />

storm is the time when leaders<br />

earn their mettle.<br />

Don’t get comfy in<br />

the eye of the storm<br />

It’s unlikely many of us have<br />

experienced the eye of a hurricane,<br />

but we’ve all likely<br />

seen footage in movies or on<br />

the news. An eye comes in<br />

the middle of the storm, not at<br />

the end. And it can give you<br />

a false sense of security. The<br />

eye is often calm. It can even<br />

be sunny. But it only lasts for<br />

a short time until the raging<br />

wind and rain returns.<br />

When you are managing a<br />

crisis, don’t get comfortable.<br />

Very often, particularly if we<br />

are talking about media coverage,<br />

it can get worse before it<br />

gets better. So, don’t let your<br />

guard down. Keep strategising<br />

and forward-planning.<br />

Visibility can be low<br />

When a storm is upon you, you<br />

often can’t see the road ahead<br />

and the obstacles on it. You’ve<br />

got to put one step in front of<br />

the other and hope you are on<br />

the right road.<br />

That’s why you need to<br />

map your course before the<br />

rain starts falling. And then<br />

practise walking it. What will<br />

you do if X happens? How<br />

will you react if media says Y?<br />

What other route might you<br />

take if Z ends up not being an<br />

option?<br />

Believe me, the storm is a<br />

lot less scary when you can<br />

visualise the roadmap and the<br />

destination.<br />

The end of the<br />

storm is just the start<br />

Organisations often spend so<br />

much time planning for a negative<br />

event or tricky announcement,<br />

but then forget to plan<br />

for ‘what’s next.’ When the<br />

storm has passed, that’s the<br />

time to look around, do a<br />

stocktake and then determine<br />

your strategy for the clean-up<br />

phase.<br />

Don’t think you can just<br />

go back to business-as-usual<br />

after your organisation’s gone<br />

through a crisis or issue. You’ll<br />

need to adjust and think about<br />

the ways you can rebuild trust,<br />

while demonstrating your<br />

organisation has learned from<br />

the experience and is making<br />

things better as a result.<br />

You need your<br />

mates to get through<br />

Sitting alone in your house<br />

while a storm rages around<br />

you is a very lonely and scary<br />

place to be. It’s also a dangerous<br />

place – you can’t navigate<br />

it alone.<br />

Get a trusted, experienced<br />

team around you – people<br />

who have been through storms<br />

before. Managing issues and<br />

crises can bring out the best in<br />

your staff and your advisors,<br />

especially when a great leader<br />

is at the helm.<br />

Facing a major issue or<br />

crisis is bloody hard work. It<br />

calls for an organisation to step<br />

up and do the right thing. And<br />

that means taking the knocks<br />

you deserve, but hopefully<br />

also accepting the kudos you’ll<br />

have earned when you muster<br />

up the courage to meet the<br />

storm head-on.<br />

Bidding war for candidates<br />

sees salaries rise<br />

Employers need to put their best offer on the table<br />

to secure candidates.<br />

That’s the advice from<br />

Asset Recruitment’s<br />

permanent and executive<br />

recruitment specialist,<br />

Judy Davison, who says the<br />

traditional approach to recruitment<br />

is a thing of the past in<br />

our post-COVID labour market.<br />

At a time when vacancies<br />

are high and candidate numbers<br />

are low, employers are<br />

bidding against each other to<br />

fill current vacancies.<br />

“It’s a bit like the property<br />

market,” says Judy. “Candidates<br />

are receiving multiple<br />

offers so employers who are<br />

offering good salaries tend to<br />

secure the individual. Gone is<br />

the historical approach of setting<br />

a salary and reviewing it in<br />

six months’ time. Companies<br />

must now make close to their<br />

best offer from the outset.”<br />

However, Judy issues a<br />

word of warning for employers<br />

offering salaries at the top of<br />

their bracket in order to fill a<br />

position.<br />

“Don’t lose sight of your<br />

current staff,” she says. “If<br />

you’re securing a candidate<br />

by paying them the same<br />

as, or more than, an existing<br />

team member who has been<br />

with you through COVID,<br />

who potentially underwent<br />

a salary freeze, and who is<br />

exhibiting loyalty to your company,<br />

it can cause significant<br />

internal problems.”<br />

[H2] Offering the<br />

whole package<br />

While the current market certainly<br />

favours job seekers, the<br />

highest salary won’t always<br />

seal the deal when it comes<br />

to securing a good candidate.<br />

“Other benefits, such as health<br />

insurance and performance<br />

bonuses, are being offered<br />

more so than ever before,”<br />

says Judy.<br />

“We’re urging employers<br />

to put together a good overall<br />

package to secure great<br />

candidates. Flexibility is very<br />

important for job seekers,<br />

being able to work two to three<br />

days from home. Paid parking<br />

in Hamilton’s CBD is another<br />

attraction, as is the private use<br />

of company cars.”<br />

Judy acknowledges not all<br />

businesses are in a position<br />

to offer top dollar, with many<br />

still dealing with the impact of<br />

last year’s lockdowns, so how<br />

can they recruit much-needed<br />

staff?<br />

“Offering a collaborative<br />

work environment, a great<br />

team culture, supportive management,<br />

and recognising a job<br />

well done still goes a long way<br />

when it comes to attracting<br />

staff,” says Judy. “Although<br />

the labour market is tight, we<br />

won’t place just anyone into a<br />

role. Skill set, personality and<br />

attitude continue to be key<br />

factors when we’re looking<br />

Judy Davison<br />

at matching the right candidate<br />

with the right role. There<br />

has got to be a good fit – for<br />

both the employer and the<br />

employee.”<br />

[H2] Proactive approach<br />

to staff retention<br />

What continues to be the best<br />

way for companies to navigate<br />

the current labour market is<br />

ensuring they have good staff<br />

retention.<br />

“Be proactive,” advises<br />

Judy. “Companies who forget<br />

to look at their existing<br />

staff risk losing them. Make<br />

sure your staff have regular<br />

reviews, are compensated<br />

for their performance, given<br />

opportunities to progress, learn<br />

new skills, and contribute more<br />

widely to your organisation.<br />

Taking a proactive approach<br />

to staff retention will l<br />

essen the risk of your talent<br />

moving on.”<br />

[CTA] Looking to fill a<br />

vacancy? Speak with Judy<br />

and the team at Asset Recruitment.<br />

They position excellence<br />

across the <strong>Waikato</strong> in temporary,<br />

permanent, executive and<br />

industrial roles.<br />

Positioning Excellence<br />

Locally owned and operated, Asset Recruitment<br />

has been established for more than 30 years.<br />

We’re specialists in temporary, permanent,<br />

executive and industrial recruitment.<br />

If you’re looking to hire or would like to discuss career opportunities,<br />

do get in touch with our team. We position excellence in roles across<br />

different industries and sectors, working with both candidates<br />

and clients to secure the right fit for temporary, permanent and<br />

contract positions.<br />

Recruit with Excellence. Recruit with Asset.<br />

Temporary | Permanent | Executive | Industrial<br />

07 839 3685 | www.assetrec.co.nz


42 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

Celebrating one<br />

year in business<br />

There’s no doubt <strong>2021</strong> has been another challenging yet<br />

remarkable year in history. But while many small businesses<br />

floundered and stalled through tough economic conditions,<br />

others grew wings and soared to new heights.<br />

<strong>Waikato</strong>-based recruitment<br />

agency,<br />

RecruitNet, launched<br />

in <strong>December</strong> 2020. Now, one<br />

year into the journey, founder<br />

Brigitta Warren reflects on the<br />

highs and lows of launching a<br />

small business during uncertain<br />

times.<br />

“We first met Brigitta while<br />

establishing a renovations franchise<br />

business in Hamilton. Her<br />

competent and professional<br />

handling of our requirements<br />

reinforced with us just why it’s<br />

so important to engage the right<br />

people to get the right results.”<br />

- Lawrie and Mandy Foster, Refresh<br />

Renovations<br />

The business of connecting<br />

Brigitta Warren stumbled into<br />

recruitment twenty years ago<br />

after a stint as a Scientist. She<br />

quickly realised she’d found her<br />

groove.<br />

“I didn’t expect to fall in love<br />

with recruitment,” explains Brigitta.<br />

“At the time, I just wanted<br />

to try something new. But I got<br />

hooked.”<br />

Fuelled by her love of people<br />

and her unwavering ability to<br />

get stuff done, Brigitta permanently<br />

packed away her lab coat<br />

as her reputation as a first-class<br />

Recruiter flourished. She soon<br />

became the right-hand woman<br />

for many companies seeking<br />

new leaders and executives<br />

across New Zealand. When<br />

lockdown 2020 hit, Brigitta<br />

saw an opportunity to take her<br />

skills and help more people find<br />

meaningful work. She knew she<br />

could plug a gap in the market<br />

for an agency dedicated to recruiting<br />

top talent in New Zealand’s<br />

growing manufacturing<br />

and engineering industries. A<br />

few months later, she launched<br />

RecruitNet.<br />

“Brigitta and the team always<br />

take the time to understand<br />

the positions we’re seeking<br />

relative to our business<br />

goals. As a result, we are always<br />

presented with the best possible<br />

candidates.” - Simon Cairns,<br />

General Manager, Kliptank<br />

A year of growth in<br />

uncertain times<br />

After one year in business, RecruitNet<br />

is a critical business<br />

partner to many manufacturing,<br />

engineering and primary sector<br />

businesses across New Zealand,<br />

particularly in the <strong>Waikato</strong> and<br />

Bay of Plenty.<br />

There was no quiet, slow<br />

start to RecruitNet. Brigitta hit<br />

the deck running at full pelt.<br />

“I already had the relationships,<br />

and once they heard I’d<br />

formed RecruitNet, they knew<br />

where to come.”<br />

Within a few months of operation,<br />

Brigitta needed to scale<br />

up to meet her clients’ needs.<br />

Your recruitment specialists in:<br />

Operations & Manufacturing<br />

Procurement & Supply Chain<br />

Engineering<br />

Technical & Quality<br />

Sales & Marketing<br />

Accounting & Finance<br />

www.recruitnet.co.nz<br />

She brought in Maria McCarthy,<br />

whom she had worked with<br />

before, as a Senior Recruitment<br />

Consultant. “I’d always planned<br />

to grow the business as I knew<br />

the demand was there, but the<br />

speed with which it took off was<br />

surprising,” says Brigitta.<br />

Not long after, Brigitta and<br />

Maria were joined by Birger<br />

Kirsten who supports their business<br />

operations.<br />

“Maria kept me informed at<br />

every stage, she also provided<br />

tips and guidance for the interview<br />

process. She clearly had<br />

my best interests at heart. Communications<br />

were top notch.<br />

“Of all the recruiters and<br />

recruitment companies I dealt<br />

with recently Maria was the<br />

best by far.”- Iain Mac, former<br />

job seeker<br />

The RecruitNet difference<br />

Brigitta and Maria’s in-depth<br />

knowledge of New Zealand’s<br />

manufacturing industry, along<br />

with their recruitment insights,<br />

form the backbone of Recruit-<br />

Net. But it’s their caring and<br />

unwavering focus on people<br />

that keep them top of mind for<br />

employers and job seekers alike.<br />

“Anyone can pick up a resume<br />

and tick off experience for<br />

a role,” explains Maria McCarthy.<br />

“For us, the process is much<br />

deeper.<br />

“It’s all about asking the<br />

Maria McCarthy – Senior Recruitment Consultant and Brigitta Warren – Director<br />

right questions and listening to<br />

uncover the pot of gold.”<br />

Yes, experience and skills<br />

matter. But according to Maria,<br />

character, ambitions and cultural<br />

fit are just as important.<br />

“We want to know what gets<br />

each candidate out of bed in the<br />

morning. What environment do<br />

they need to thrive? Most importantly,<br />

does this all match<br />

with who the employer is and<br />

what they offer their people?”<br />

The small but dedicated<br />

team strive to find the right people<br />

who will stay the distance<br />

and drive business performance.<br />

But for every successful job<br />

placement, there is someone<br />

who missed out.<br />

“We always pick up the<br />

phone and talk to the candidate.<br />

We don’t waste their time,<br />

and we don’t leave them in the<br />

dark,” says Maria.<br />

“Even if they didn’t land the<br />

job, we pick up the phone and<br />

talk to them. There will always<br />

be more opportunities. The journey<br />

never ends there.”<br />

“Maria was absolutely confident<br />

I would succeed and that<br />

gave me enormous confidence.<br />

Needless to say, I owe my current<br />

wonderful role (of Mechanical<br />

Engineer) in huge part to<br />

her”. - Sanjay Pandey, former<br />

job seeker<br />

How the pandemic has<br />

shifted the manufacturing<br />

job market<br />

The recruitment process and the<br />

needs of job seekers and employers<br />

have transformed dramatically<br />

since the early 2000s.<br />

But according to Brigitta, the<br />

most drastic changes have occurred<br />

over the last year.<br />

“The closed borders and uncertain<br />

times created both a volatile<br />

and buoyant job market,”<br />

says Brigitta.<br />

“This is particularly true for<br />

leadership and executive roles,<br />

which before Covid would typically<br />

attract people overseas<br />

willing to relocate or come<br />

home for the opportunity. But<br />

since the borders closed, New<br />

Zealand has faced a skills shortage,<br />

and as recruiters, our focus<br />

had to shift to focus solely on<br />

finding awesome local talent.”<br />

At the same time, the way<br />

people think of the workplace<br />

and what they want from their<br />

employer has transformed and<br />

‘the great resignation’ has started<br />

to play out here as it has<br />

overseas.<br />

“Job seekers are telling us<br />

they want stability and they<br />

value flexibility. They want to<br />

work for companies that prioritise<br />

employee well-being and do<br />

right by their teams,” explains<br />

Brigitta.<br />

With all this in play, matching<br />

the right person with the<br />

right organisation has never<br />

been so important.<br />

“When people leave jobs,<br />

particularly leaders, it triggers<br />

an expensive process for the organisation.<br />

A whole lot of company<br />

knowledge may have just<br />

walked out the door.<br />

“The recruitment process<br />

takes time, effort and money,<br />

and it’s so important to get it<br />

right the first time.”<br />

Brigitta believes finding the<br />

right leader to steer a company<br />

into the future is one of the most<br />

important decisions an organisation<br />

ever makes.<br />

“If you get it wrong, the<br />

ripples can be felt by employees<br />

and customers for years to<br />

come.<br />

“This is why we work so<br />

closely with our clients to get<br />

a deep understanding of their<br />

business, culture and needs.<br />

Only then can we find the right<br />

person for the role.”<br />

Being in the start-up phase<br />

during a time of such significant<br />

change has given RecruitNet a<br />

clear leg-up.<br />

‘Pivoting’ and ‘agility’ must<br />

be the most overused business<br />

buzz words of the last two years.<br />

Still, nothing pivots faster than a<br />

blossoming small business, especially<br />

one driven by passion<br />

and purpose to serve the local<br />

community.<br />

“I started RecruitNet with a<br />

clear vision to grow the best recruitment<br />

business in New Zealand,<br />

providing the best service<br />

to both clients and job seekers.<br />

“The pandemic, the resulting<br />

skills shortage along with local<br />

economic growth simply accelerated<br />

things, and we’ve grown<br />

quicker than I expected.”<br />

“Numerous positions have<br />

been filled over the last year,<br />

some of which have been open<br />

for a very long time before engaging<br />

RecruitNet in an exclusive<br />

partnership.” - Peter<br />

Pooran, CEO, Stainless Design<br />

Serving top brands<br />

across the <strong>Waikato</strong><br />

and Bay of Plenty<br />

RecruitNet is a strategic partner<br />

for many respected Kiwi<br />

brands, including Stainless<br />

Design, Kiwi Lumber, Camco,<br />

Refresh Renovations, Kliptank<br />

and <strong>Waikato</strong> Shed Company, to<br />

name just a few. In the first year<br />

of business, the small team have<br />

placed dozens of talented people<br />

into their dream roles.<br />

Successful job placements<br />

include but aren’t limited to:<br />

Manufacturing Manager, Warehouse<br />

Manager, Logistics Coordinator,<br />

Buyer, Regulatory<br />

Affairs, H&S Manager, Automation<br />

Engineer, Production<br />

Manager, across the chemical,<br />

honey, animal pharmaceutical,<br />

food, dairy, automation, local<br />

council and engineering fabrication<br />

environment.<br />

“RecruitNet has helped<br />

us successfully fill roles with<br />

very difficult to find talent for<br />

our very specific requirements.<br />

They’ve done this by fully understanding<br />

what we need and<br />

even giving us candidates above<br />

and beyond what we expected.”<br />

- Simon Cairns, General Manager,<br />

Kliptank<br />

The local manufacturing job<br />

market looks bright for 2022<br />

While the uncertainty of the<br />

pandemic and border closures<br />

look set to be with us into early<br />

2022, Brigitta is confident the<br />

local job market will remain<br />

buoyant.<br />

“The manufacturing and<br />

engineering industry in New<br />

Zealand hasn’t slowed down; in<br />

fact, it’s sped up. We also have<br />

primary industries like timber,<br />

agriculture and dairy going<br />

gangbusters with growth and<br />

job opportunities.”<br />

Brigitta believes the push<br />

from consumers to support local<br />

and buy local is partly behind<br />

the growth and that this behaviour<br />

is here to stay.<br />

“We want to support kiwi<br />

companies more than ever. We<br />

want to work for them. We want<br />

to buy from them. We want to<br />

feed our families with food from<br />

local suppliers. I don’t think this<br />

mindset will change once the<br />

borders open and the strains on<br />

global supply chains ease.”<br />

And while more automation<br />

looks set to flow into the industry,<br />

Brigitta doesn’t necessarily<br />

feel this will equate to fewer<br />

jobs.<br />

“We will always need people<br />

to drive and manage the processes<br />

and technology. Yes, the<br />

nature and tasks of some roles<br />

might shift, but we will always<br />

need people.”<br />

It seems the future also looks<br />

bright for the team at Recruit-<br />

Net. Brigitta feels there’s room<br />

for further growth to support<br />

the robust recruitment needs of<br />

businesses In New Zealand.<br />

“A year on, we’ve grown<br />

the business, worked with some<br />

awesome clients and made a<br />

positive impact on many lives.<br />

It’s been an amazing ride. While<br />

I never take anything for granted,<br />

I’m excited to see what 2022<br />

has in store.”<br />

Discover outstanding talent<br />

You can trust RecruitNet to do<br />

the heavy lifting so you can stay<br />

focused on your business priorities.<br />

Contact the team today to<br />

discuss your recruitment needs.<br />

Email: info@recruitnet.co.nz<br />

Call: 021 466 732


MOTORING<br />

WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

43<br />

New player launches into the New<br />

Zealand electric vehicle charging market<br />

Just launched, Hikotron’s EV charging stations are now available<br />

for public use at <strong>Waikato</strong> Innovation Park. A locally designed and<br />

manufactured smart charging solution, Hikotron has bold plans to<br />

roll out this technology throughout New Zealand.<br />

The Hikotron EV charging<br />

station design is based<br />

on learnings from<br />

proven European AC Type<br />

2 socket infrastructure, with<br />

further high-tech improvements<br />

including two pending<br />

patents that address common<br />

EV charging infrastructure<br />

pain points. Hikotron is vertically<br />

integrated from design<br />

and manufacture through to<br />

post implementation support<br />

allowing for rapid response<br />

in rollout and maintenance, as<br />

well as continuous R&D and<br />

an investment that remains in<br />

New Zealand.<br />

Like many Kiwi’s,<br />

Hikotron’s co-founders Ron<br />

Smits, Stephanie Smits O’Callaghan<br />

and Lawrence Muijlwijk<br />

found themselves returning<br />

to New Zealand during<br />

the Covid-19 pandemic and<br />

brought with them experiences<br />

from Europe and as EV owners.<br />

They quickly identified a<br />

gap in the local EV charging<br />

market and this opportunity<br />

along with a passion to support<br />

the acceleration of EV use<br />

across New Zealand saw them<br />

develop the technology using<br />

their combined experience and<br />

knowledge.<br />

“What struck me immediately<br />

was that while there was<br />

desire for EV ownership in<br />

New Zealand, the infrastructure<br />

required to support this is<br />

lacking and focuses predominantly<br />

on fast DC charging in<br />

an attempt to replicate the legacy<br />

petrol model of ‘filling up<br />

your car’ when empty. Having<br />

lived in London and travelled<br />

throughout Europe as an EV<br />

owner, I learned that a range<br />

of charging options both slow<br />

and fast, and a greater number<br />

of them, along with the ability<br />

to charge your car where it is<br />

normally parked, offers convenience<br />

for EV owners and is<br />

the best use of New Zealand’s<br />

electricity grid. We shouldn’t<br />

try to fast charge our way to<br />

mass EV adoption.” Ron says.<br />

As an engineer, Ron and<br />

his business partners set out to<br />

design and manufacture their<br />

own solution, utilising stateof-the-art<br />

technology to roll<br />

out an AC charging network<br />

that would enable EV owners<br />

to travel from destination to<br />

destination with the confidence<br />

that they can charge their vehicles<br />

upon arrival.<br />

<strong>Waikato</strong> Innovation Park<br />

was a natural choice for the<br />

first location, as it is a hub<br />

for technology and innovation<br />

businesses, providing the best<br />

facilities for the business community,<br />

and having this stateof-the-art<br />

technology available<br />

at the park was a no-brainer for<br />

operations manager Catherine<br />

Clark.<br />

“We have just completed<br />

our newest build, with planning<br />

and construction underway<br />

on a series of other buildings.<br />

With more businesses<br />

relocating from outside of<br />

the <strong>Waikato</strong> and utilising the<br />

<strong>Waikato</strong> as a hub for business,<br />

supporting electric vehicle<br />

charging on-site is just another<br />

one of the ways <strong>Waikato</strong> Innovation<br />

Park keeps business<br />

moving” Catherine says.<br />

Hikotron chargers are operated<br />

through a mobile application<br />

which enables users to<br />

locate the charger, start and<br />

stop the charge, monitor how<br />

much power is being drawn<br />

while charging and make payment.<br />

The users can use the<br />

same mobile application for all<br />

the chargers on the Hikotron<br />

public network.<br />

Hikotron chargers can<br />

dynamically load share on<br />

sites with limited power, will<br />

include booking systems, ability<br />

to schedule charging times,<br />

and load shedding/balancing<br />

ability which the grid will<br />

require when EVs move into<br />

mass adoption. In addition, all<br />

Hikotron chargers’ onboard<br />

software can be updated and<br />

supported remotely over the<br />

air.<br />

Hikotron is a user-provided<br />

cable network, which<br />

allows ultimate compatibility<br />

for vehicles and avoids<br />

being susceptible to damage<br />

and other safety issues associated<br />

with tethered cables.<br />

The cable is locked in place,<br />

meaning it cannot be removed<br />

or tampered with during your<br />

charging session.<br />

Hikotron is working with<br />

developers, businesses, and<br />

other organisations with strong<br />

interest around the country,<br />

starting in <strong>Waikato</strong>. They have<br />

sites planned for a range of<br />

locations around the region<br />

that will go-live early 2022.


44 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

MOTORING<br />

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MOTORING<br />

WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

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MOTORING<br />

WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

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48 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

MOTORING<br />

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50 WAIKATO BUSINESS NEWS <strong>November</strong>/<strong>December</strong> <strong>2021</strong><br />

What do you want from me?<br />

TELLING YOUR STORY<br />

> BY VICKI JONES<br />

Vicki Jones is director of Dugmore Jones, Hamilton-based brand<br />

management consultancy. Email vicki@dugmorejones.co.nz<br />

Marketers use the phrase ‘call to action’ for the prompt that you<br />

see on advertising or marketing that triggers you to respond or<br />

tell you what to do next. But how are these prompts changing?<br />

In my first agency job, I<br />

sometimes got to help out<br />

as a Mac operator. My<br />

graphic designer friends are<br />

probably shuddering at the<br />

thought of this, but the studio<br />

got busy and they sent me on<br />

a quick course to be able to do<br />

some basics. Very basic!<br />

Close to the city in London,<br />

we had lots of financial services<br />

clients and I spent hours<br />

resizing newspaper ads that<br />

were selling things like insurance<br />

policies. But in those days<br />

the internet was only a baby<br />

(yes, showing my age again!)<br />

the ads didn’t send you to a<br />

website for more information,<br />

or even offer an email address.<br />

You filled in a form, cut it out<br />

and sent off for a brochure – it<br />

was the good old days of ‘coupon<br />

response advertising’.<br />

You certainly don’t see this<br />

anymore as we’re given much<br />

easier options. In fact, the list<br />

of options for us to choose from<br />

Why website conversion rate<br />

is the wrong KPI for growth<br />

has grown like billy-o. Ring an<br />

0800 number, email, browse<br />

the website, send a Facebook<br />

message, and Instagram message,<br />

a Snapchat message, a<br />

WhatsApp message, scan a<br />

QR code, have an overly polite<br />

conversation with a ChatBot…<br />

it’s bordering on confronting<br />

sometimes, isn’t it, and we can<br />

safely resign ourselves to the<br />

fact that the list is only going<br />

to get longer.<br />

The world of websites,<br />

apps and digital marketing<br />

has, of course, got all sorts<br />

of complex dos and don’ts as<br />

to how to grab our attention,<br />

make us click for more, but<br />

the fundamentals are still the<br />

same. The next step is always<br />

ours and every advertiser has<br />

to feel assured that they have<br />

done enough to seduce us into<br />

action.<br />

But we’re used to it all now,<br />

aren’t we? How prescriptive<br />

do we need them to be these<br />

days?<br />

I remember when we<br />

first started putting website<br />

addresses on advertising, we<br />

used to put the full address,<br />

usually the ‘www’ and even,<br />

for those who might be new to<br />

and less au fait with the ‘interweb’,<br />

we might even have put<br />

the ‘https’ in too, even though<br />

we didn’t technically need to.<br />

A few years later, I recall<br />

a friendly debate with a client<br />

about whether we needed<br />

to include the ‘www’ because<br />

people would understand what<br />

we were getting at without it.<br />

By then we were used to the<br />

fact that something ending in<br />

.co.nz was a website address<br />

and we didn’t need to teach<br />

anyone how to suck eggs, even<br />

grandma.<br />

And if you’re giving me an<br />

email address, do you really<br />

need to put ‘Email us at’ in<br />

front of it? As an advertiser,<br />

you now have to find a respectful<br />

balance between making it<br />

clear to your customers how<br />

they can reach you but without<br />

insulting their intelligence.<br />

Now, we often see ads<br />

that don’t even have a website<br />

address, phone number or<br />

anything. Particularly where<br />

the ads are about positioning<br />

a brand, making an emotive<br />

connection, a bigger-picture<br />

message, we see a direct call<br />

to action less and less. It now<br />

seems to be just as acceptable<br />

to trust us to Google the brand<br />

to find more. (And you can<br />

pretty much guarantee that our<br />

social media feeds will then be<br />

filled with their ads after we’ve<br />

Googled them anyway!)<br />

It feels that it used to be<br />

that brands who had already<br />

invested heavily in getting our<br />

attention were the only ones<br />

with the strength to stand alone<br />

without a clear call to action.<br />

The confidence to go naked<br />

of obvious prompts was the<br />

domain of household brands,<br />

those with deep pockets for<br />

advertising spend, the ones<br />

that have been highly visible<br />

and built-up awareness in our<br />

minds. But now, it’s common<br />

even for the newest and smallest<br />

of advertisers.<br />

When it comes down to it,<br />

advertisers are naturally going<br />

to be a bit FOMO (fear of missing<br />

out) and for some it may<br />

be too brave a move to be less<br />

than blatantly obvious. And,<br />

as more advertising moves<br />

to platforms where contact is<br />

merely a click or two away, the<br />

need for a foolproof pathway<br />

will be less of an issue.<br />

But in the meantime, perhaps,<br />

as marketers, we need to<br />

ask ourselves ‘is our patronisingly<br />

obvious instruction really<br />

necessary?’<br />

“Up and to the right” – that’s<br />

what every business owner<br />

and marketing manager<br />

wants to see when looking at<br />

graphs showing their business<br />

performance.<br />

I lead a team of digital marketers<br />

who love helping clients<br />

grow their businesses, and “up<br />

and to the right” is what we<br />

want to see too.<br />

But what if the graph for an<br />

important KPI drops, such as<br />

“overall conversion rate”?<br />

Sometimes I have seen clients<br />

deeply concerned about<br />

a drop in the overall conversion<br />

rate on their website. The<br />

monthly Google Analytics<br />

report arrives in their inbox<br />

and if the conversion rate has<br />

dropped there is a sudden panic.<br />

Or the marketing manager has<br />

presented a website performance<br />

summary to the board<br />

of directors, who raise concern<br />

about a drop in overall conversion<br />

rate.<br />

But looking at the overall<br />

conversion rate on your website<br />

is the wrong metric to be<br />

focused on.<br />

THE DIGITAL WORLD<br />

> BY JOSH MOORE<br />

Josh Moore is the head marketing fanatic at Duoplus, a<br />

Hamilton-based digital marketing agency that helps clients get<br />

more leads and sales through online marketing. www.duoplus.nz<br />

I know this sounds strange.<br />

At first impression, the overall<br />

website conversion rate sounds<br />

like a robust KPI. But this<br />

thinking is actually misguided.<br />

Here’s why: You could have<br />

a sharp decline in the overall<br />

website conversion rate and yet<br />

increase overall sales.<br />

We had an ecommerce client<br />

who experienced this. Their<br />

sales from our digital ad campaigns<br />

had just achieved their<br />

best month ever. Yet their conversion<br />

rate was down.<br />

We had another client whose<br />

campaigns were focused on<br />

leads rather than online sales.<br />

They had 140 per cent more<br />

leads than just four months earlier,<br />

yet their overall website<br />

conversion rate was now half of<br />

what it was those four months<br />

prior. How can that be?<br />

The short answer was that<br />

we had increased the amount<br />

of display ads (image ads) that<br />

were being run for these clients.<br />

Display ads are different<br />

to Google search ads. If you<br />

search for something on Google<br />

you are shown text-based<br />

search ads on the search engine<br />

results page that match what<br />

you were searching for. When<br />

people click on these ads we call<br />

this “high intent traffic” because<br />

they were intentionally searching<br />

for something and the ad<br />

matches what they are searching<br />

for.<br />

In contrast, display ads do<br />

not show on search results<br />

pages. Instead display ads are<br />

image ads that sit alongside<br />

content on websites such as<br />

news sites, YouTube, blog sites,<br />

TradeMe and millions of other<br />

sites. When people see these ads<br />

they are not actively searching<br />

for what you are offering. However,<br />

some who see it are interested<br />

enough to click it. We call<br />

this traffic “low intent traffic”.<br />

The good thing about display<br />

ads is that they can generate a<br />

lot of traffic to your site very<br />

cheaply. However, the downside<br />

of traffic from display ads is that<br />

because the traffic has lower<br />

intent, it has a much lower conversion<br />

rate than other forms of<br />

traffic.<br />

So, when we increased the<br />

amount of display traffic coming<br />

to these websites it decreased<br />

the overall conversion rate.<br />

However, it also helped increase<br />

the number of sales/leads from<br />

the sites, for the same amount of<br />

money spent.<br />

This is why it’s not just about<br />

overall conversion rate. It’s<br />

about the total sales and profit.<br />

Even though the conversion<br />

rate is much lower with display<br />

ads, the cost of the traffic is very<br />

cheap and can generate good<br />

numbers of customers. Some<br />

of the traffic will buy or enquire<br />

straight away, and for the ones<br />

that don’t, they have now been<br />

exposed to your brand and products/services.<br />

This positions<br />

your company in their mind as<br />

a solution, and some of these<br />

users will return to your website<br />

two or three times and then convert<br />

to being a customer.<br />

If you were focused on the<br />

overall conversion rate, you<br />

would want to turn off display<br />

advertising. However, this can<br />

decrease the total amount of<br />

sales/leads you get from your<br />

advertising.<br />

So, if the overall conversion<br />

rate is not the right KPI, what<br />

figures should you look at?<br />

Firstly, for ecommerce sites,<br />

I recommend you view the<br />

Return On Ad Spend (ROAS)<br />

figure. This is the total revenue<br />

generated from ads divided by<br />

the total cost of the ads. For<br />

example, if you spent $1000 on<br />

digital ads and this generated<br />

$6500 in ecommerce revenue,<br />

your ROAS is 6.5. The higher<br />

the number the better the return.<br />

This is the most important overall<br />

KPI to focus on.<br />

Alternatively, for lead-focused<br />

businesses the best KPI<br />

would be the Cost Per Acquisition<br />

(CPA) – which is the total<br />

ad spend divided by the number<br />

of leads. If you spent $1000 on<br />

ads and received 20 leads you<br />

have a CPA of $50 per lead.<br />

These are the best top-level<br />

figures to compare month-tomonth.<br />

When it comes to conversion<br />

rates, they are still important.<br />

Just don’t get distracted by<br />

the “overall conversion rate”.<br />

There are two useful ways you<br />

could approach this.<br />

Firstly, for an overall figure<br />

of website performance I recommend<br />

directors and owners<br />

look at a filtered overall conversion<br />

rate, with display ads traffic<br />

filtered out. This will give a<br />

reliable overall conversion rate<br />

figure that can be compared<br />

month-to-month.<br />

Secondly, marketing managers<br />

who want to delve into the<br />

detail can look at the month-tomonth<br />

conversion rates for each<br />

traffic source.<br />

For example, you can compare<br />

the conversion rate for<br />

organic traffic month-to-month,<br />

and separately compare the conversion<br />

rate for Google search<br />

ads month-to-month. This<br />

means you’re comparing apples<br />

with apples.<br />

By choosing the right KPIs,<br />

you can keep your finger on the<br />

pulse and make good decisions<br />

that result in long-term success.


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“This is a team with the technical<br />

knowledge and skills to make creative<br />

solutions as things happen along the way.”<br />

Jenny Collings, Ordained Minister & Local Charity Director, Salvation Army Hamilton<br />

The Salvation Army Hamilton City building has<br />

had a major facelift, fulfilling their objective to<br />

create a warm and welcoming environment.<br />

Last renovated 10 years ago, the project was a<br />

joint effort between Foster Construction, Sekta<br />

Architects and Cooper Interiors.<br />

Work by Foster Construction has transformed<br />

the front of house into a large hospitality<br />

space, two separate entrances now one big<br />

sliding door. A newly configured office area<br />

means the team are more easily accessible to<br />

visitors. Upstairs, two cavernous rooms initially<br />

earmarked as auditoriums have been completed,<br />

along with a new stairwell and toilet block.<br />

Finally, the food bank was revamped into a<br />

social supermarket environment.<br />

“The result is exactly what we hoped for”<br />

says Salvation Army Ordained Minister &<br />

Local Charity Director Jenny Collings. “We are<br />

absolutely delighted. Our front of house is now a<br />

truly interactive, hospitable space. Upstairs we<br />

have two large, multi-purpose areas which are<br />

also ideal for children.<br />

“Working with Fosters was the best decision”<br />

she continues. “They have great people. Our kind<br />

of people; easy to talk with, socially intelligent,<br />

great communicators, accessible and responsive.<br />

They put technical stuff into plain language<br />

for us non-technical people. And they were so<br />

adaptable to our changing requirements.<br />

“We started with high expectations in terms of<br />

the result we wanted. Throughout the project,<br />

Fosters maintained our confidence in meeting<br />

our standards of excellence.”<br />

Jenny notes they did have some doubts as to<br />

how they’d be able to work with the renovations<br />

going on.<br />

“Fosters exceeded our expectations in how<br />

amenable they were to our needs, creating<br />

temporary structures for us to work in and<br />

building great relationships with our staff,” she<br />

says.<br />

“This is a team with the technical knowledge<br />

and skills to make creative solutions as things<br />

happen along the way. They absolutely know<br />

what they are doing, and I would work with them<br />

again in a heartbeat.”<br />

FOSTERS.CO.NZ . 07 849 3849

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