44 Edition 2020
Established 2006 in Dubai ,Hotelier Indonesia covers hotel management companies and every major chain headquarters. Hotelier Indonesia reaches hotel owners, senior management, operators, chef and other staff who influence, designers, architects, buyers and suppliers for hospitality products and services . We more unique than any other hotel publication in the world / 24Hrs WA : +6281219781196 / www.hotelier-indonesia.com
Established 2006 in Dubai ,Hotelier Indonesia covers hotel management companies and every major chain headquarters. Hotelier Indonesia reaches hotel owners, senior management, operators, chef and other staff who influence, designers, architects, buyers and suppliers for hospitality products and services . We more unique than any other hotel publication in the world / 24Hrs WA : +6281219781196 / www.hotelier-indonesia.com
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HOTELIER
| HOTELIER COMMUNITY | JOBS | EVENTS | HOSPITALITY NEWS | SUPPLIERS | MAGAZINE | WWW.HOTELIER-INDONESIA.COM |
I N D O N E S I A
EST 2006
KARMA BEACH DINING, AND
KARMA BEACH BAR
5 WAYS YOUR HOTEL WILL
BENEFIT FROM AN RMS IN 2020
BLLA AND STAYBOUTIQUE’S
FEMALE EMPOWERMENT
CONFERENCE
HOTELIER INDONESIA
Hyatt Announces 33 percent growth by 2022
in Americas full service and select service
brand portfolios
44TH | VOL 29 | FEB-MAR 2020
2
44th | Vol 29 | 2020 | www.hotelier-indonesia.com
CONTENTS
Anouvong stays
true to this philosophy.
Its design
aesthetic combines
traditional Lao
design with French
colonial elegance.
Expected to begin sailings
on 29 September 2020. It
is now open for bookings
over the next few months
through any travel agents
or directly Line.
14
The Odin Hills showroom
showcases
alpine luxe lifestyles
- introduces the
Odin Hills Owners Club
(OHOC) providing owner
services and member
benefits for hassle-free residential
ownership alpine
61
10
How can a Revenue Management
System (RMS) add tangible value
and bring defined business
benefits to Indonesian hotels
in 2020? This is where an RMS makes a
huge difference to both the top and bottom
line. Through a series of specialised
algorithms and calculations, an RMS automatically
assesses hotel performance and
market demand and deploys pricing decisions
across the distribution ecosystem
accordingly.
44th | Vol 29 | 2020 | www.hotelier-indonesia.com 3
TANAH GAJAH
The idyllic 20-key property, set
amid the rice paddies in Bali’s
spiritual heart of Ubud, will be the
flagship resort of a new group,
Hadiprana Hospitality
54
SWIMMING WITH THE GREATS @
PALACE HOTEL TOKYO. Palace Hotel
Tokyo’s ‘Energizing Tokyo’ experience
is one way to get in the groove
for when the world’s greatest athletes
arrive in the city this coming
summer.
96
S W I S S - B E L H O T E
L I N T E R N A T I O N A
L U N V E I L S ‘ M E E T
NOW, STAY LATER’ MICE
PACKAGE IN .The “Meet
now, Stay later” package
provides guests with
20% off MICE published
rates at all SwissBelhotel
International’s Indonesian
hotels, resorts and residences.
It is valid between
1 February and 2 March
32
50
SEMINYAK, BALI
FAVOURITE KU DE TA HAS
ANNOUNCED THE ARRIVAL
OF A NEW EXECUTIVE
KITCHEN TEAM, Led By
Executive Chef Jeremy
Hunt And Head Chef
Warren Carney.
FROM THE EDITOR
Hotelier Indonesia
www.hotelier-indonesia.com
Hotelier Indonesia News
www.news..hotelier-indonesia.com
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Hotelier Indonesia Events
www.events.hotelier-indonesia.com
Hotelier Indonesia Tabloid
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www.golf.hotelier-indonesia.com
Hotelier Indonesia Advertise
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Hotelier Indonesia Hotel Deals
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Jakarta now alerted since
global outbreak of COVID-
19. This global outbreak has
been effected to tourism and
hospitality fields in day to day
operations. Global economy has been
predicted down in travelsbusiness too.
not to mentions hospitality events and
other mass gathering, therefore please
check to all events schedules because
most of the events has been postpone in order to avoid the
spread of the COVID-19 outbreak. We all hope everything is going to
be fine soon. Makes sure to wash your hands very often with soap and
protect yourself. GodBless you all.
This Edition Cover is about Karma Beach. THE REVAMPED KARMA
BEACH IN ULUWATU MAKES ITS DEBUT .BALI’S FAVOURITE. BEACHSIDE
RESORT INTRODUCES A STYLISH NEW LOOK AFTER AN OPULENT
RENOVATIONKarma Beach is located by the iconic Uluwatu reef, offering
guests and day visitors the chance to wallow in the crystal clear
waters of the resort’s private beach, to the sound of chilled beats with
a cocktail in hand See more on Page 70
BLLA AND STAYBOUTIQUE’S FEMALE EMPOWERMENT CONFERENCE
is on soon. Read more on 19
Many many more to read ...Protect yourself and be safe!
Dear Hotelier Indonesia
Hotelier Indonesia Spa
www.spa.hotelier-indonesia.com
Hotelier Indonesia Booking
www.ticket.hotelier-indonesia.com
Hotelier Indonesia Shop
Editor In Chief | Founder
Hery Sudrajat
shop.hotelier-indonesia.com
CONNECT TO OUR SOCIAL MEDIA
HOTELIER INDONESIA
44TH | VOL 29 | FEB 2020
44th | Vol 29 | 2020 | www.hotelier-indonesia.com 5
| HOTELIER COMMUNITY | JOBS | EVENTS | HOSPITALITY NEWS | SUPPLIERS | MAGAZINE | WWW.HOTELIER-INDONESIA.COM |
HOTELIER
I N D O N E S I A
EST 2006
COVER : THE REVAMPED KARMA BEACH IN ULUWATU MAKES ITS DEBUT .BALI’S FAVOURITE
BEACHSIDE RESORT INTRODUCES A STYLISH NEW LOOK AFTER AN OPULENT RENOVATION
KARMA BEACH DINING, AND
KARMA BEACH BAR
5 WAYS YOUR HOTEL WILL
BENEFIT FROM AN RMS IN 2020
BLLA AND STAYBOUTIQUE’S
FEMALE EMPOWERMENT
CONFERENCE
18
Hyatt Announces 33 percent growth by 2022
in Americas full service and select service
brand portfolios
PUBLISHER : HOTICOM MEDIA INTERNATIONAL
JOBS | EVENTS | HOSPITALITY NEWS | MAGAZINE
www.hotelier-indonesia.com
EDITORIAL DISCLAIMER
Hotelier Indonesia (No ISSN:2088-4060) and Hotelier-
Indonesia.com consider its sources reliable and verifies as
much data as possible. However, reporting inaccuracies can
occur, consequently readers using this information do so
at their own risk.Hotelier Indonesia Magazine and Website
are sold with the understanding that the publisher is not
rendering legal or financial advice. Although persons and
companies mentioned herein are believed to be reputable,
neither Hotelier Indonesia, nor any of its employees,
sales executives or contributors accept any responsibility
whatsoever for such persons’ and companies’ activities.
No part of this publication and/or website may be reproduced,
stored in a retrieval system or transmitted in any
form without prior written permission of the Publisher.
Permission is only deemed valid if approval is in writing.
53
Contact : info@hotelier-indonesia.com
Advertise : sales@hotelier-indonesia.com
Ads Material : material@hotelier-indonesia.com
24 hrs WhatsApp : +62.812.1978.1196
52
The International Hospitality Equipment,
Technology, Style, Interiors & Amenities
and Foodservice Trade Exhibition
The International Gourmet & Specialty
Food and Beverage Trade Exhibition
22-24 July 2020
Jakarta International Expo (JIEXPO)
Kemayoran, Jakarta – Indonesia
www.hotelexpoindonesia.com
Contact us:
Indonesia
Wiwiek Roberto
+6221 2525 320
wiwiek@pamerindo.com
Asia
Davin Er
DID. +65 6233 6688
apple-isoa@ubm.com
Worldwide
Fiona Murray
Tel. +44 20 7560 4309
Fiona.Murray@ubm.com
44th | Vol 29 | 2020 | www.hotelier-indonesia.com 7
HOTZONES
FOODY CONTENTS - ISSUE 44TH
70
82
GRILL’D
OPEN FIRST
INTERNATIONAL
RESTAURANT IN
BALI
Bali is the perfect destination to
expand the Grill’d brand internationally,”
explains Crowe
BALI’S
FAVOURITE
KARMA
BEACHSIDE
DINING
Karma Beach is now separated
into two distinct offerings; Karma
Beach Dining, and Karma Beach
Bar. The former has seen a seat
increase from 87 to 110 due to
the addition of more decking,
bar seating, and large round
communal dining offerings facing
the beach for bigger groups.
42
“A MEAL IS A
COMMUNITY
PROCESS”
Nutrition is more than just
something to eat”, she says. It
is about providing tasty and
varied meals, high quality food
that is carefully prepared.
advertise now
www.hotelier-indonesia.com
IMAGE COURTESY OF THE EVENT HOSPITALITY BY TRAYA DAY2 | 23-26 OKTOBER 2019 HALL A - JAKARTA INTERNATIONAL EXPO (JIEXPO)KEMAYORAN JAKARTA
NEWS JOBS EVENTS SUPPLIERS
58
72
THE REVAMPED KARMA BEACH IN ULUWATU MAKES ITS DEBUT BALI’S FAVOURITE
BEACHSIDE RESORT INTRODUCES A STYLISH NEW LOOK AFTER AN OPULENT
RENOVATION
44 40
10
44th | Vol 29 | 2020 | www.hotelier-indonesia.com
ANOUVONG
Anouvong is expected to begin
sailings on 29 September 2020. It
is now open for bookings over the
next few months through any travel
agents or directly with Heritage Line.
For bookings made before March 31,
there is currently a 10% discount on
the 3-night journey.
44th | Vol 29 | 2020 | www.hotelier-indonesia.com 11
Qui Heritage Line to Chart New
Waters on Upper Mekong.
Luxury cruise operator schedules
September launch for latest vessel
LUANG PRABANG, LAOS (Feb. 12, 2020) — One of Southeast
Asia’s leading boutique cruise operators Heritage Line, is
making progress on its sumptuous new ten-berth ship
Anouvong, which will be the first luxury boat to ply the
upper-Mekong river in Laos upon its launch later this year.
“We are well on course to complete Anouvong in good
time,” said Andreas Schroetter, Heritage Line’s director of
sales and marketing. “It’s always a really exciting feeling
watching the team at the shipyard guiding our boats to
completion, and this is no exception. It makes it even more
thrilling when you know that this particular ship will be
such a game-changer when it comes to cruise journeys on
the upper reaches of the Mekong River.”
Winding its way from the mysterious Golden Triangle at
the Thailand/Laos border in the northwest, through the
royal city of Luang Prabang and down to the Lao capital,
Vientiane, the boat, with its eight spacious staterooms and
two luxurious suites, will plot a course through some of the
planet’s most spectacular riverine territory.
The cruise operator offers two journeys. The shorter sailing
travels from Luang Prabang to the town of Huay Xai on
the Laos/Thailand border (or vice versa) over three days.
A longer journey unfolds over 7 or 9 nights and charts a
course between the Laos/Thailand border at Huay Xai and
Vientiane.
The shorter trip offers spectacular scenery, a trip to the
village of Huay Palang to meet ethnic Khmu tribes and
other highlights such as Pak Ou Caves, which is home to
4000 sacred Buddhist statues.
The longer alternative embraces sight-seeing along
remote river areas and various activities such as kayaking
through calm, shallow stretches and a gourmet banquet
on a river sandbank.
The longer journey is also inclusive of a full discovery of
Luang Prabang at the mid-point of the journey.
It’s fair to say that the boat – which is named after the last
Lao king – will be something of a pioneer. But then that’s
nothing new for Heritage Line, an operator that is used to
charting fresh horizons on Asia’s waterways and doing it
in style.The use of small vessels offers a sense of intimacy
unmatched by operators who use bigger boats. This
exclusivity, meanwhile, is enhanced by an array of enticing
extras. Each of Heritage Line’s boats has been crafted to
the very highest specifications, with inimitable décor and
outfitting ensuring the ultimate in onboard luxury for
guests.
Anouvong stays true to this philosophy. Its
design aesthetic combines traditional Lao
design with French colonial elegance.
The Deluxe and Deluxe Executive rooms (20sqm) feature
French balconies and occupy both the main and upper
(terrace) decks, with four rooms on each level. The two
Signature Suites are located at the front of the main deck
and each boast 30sqm of floor space. Both Signature
Suites have their own private balcony as well as a spacious
bathroom with Jacuzzi.
The terrace deck is the highlight of the vessel’s public spaces
and is also conveniently connected to the comfortable,
laid-back and air-conditioned café-bar lounge. From the
shaded sun beds, passengers have widescreen views
of the passing river landscapes and local life onshore. In
Anouvong’s “Bodhi Spa”, treatments for singles and couples
are offered throughout the day. The exquisite De-Lagree
Dining Hall, meanwhile, offers gourmet dining with local
delicacies and international favorites in a venue flanked by
expansive panels on both sides.
12
44th | Vol 29 | 2020 | www.hotelier-indonesia.com
44th | Vol 29 | 2020 | www.hotelier-indonesia.com 13
Renowned as one of Asia’s most singular
operators, Heritage Line has become legendary
among cruise connoisseurs. Its reputation is
founded on a range of factors. Whereas many
other operators utilize bigger boats, Heritage
Line’s collection of distinctive vessels are
smaller in scale, ensuring an intimacy that helps
to forge bonds, nourish friendships and create
unforgettable moments.
Heritage Line Anouvong plots a
course along the Mekong River in
central and northern Laos
Guests can watch the scenery drift by from the
balcony in their exquisite room or suite
Notable excursions include an opportunity to
discover Luang Prabang, the beguiling former
royal capital of Laos
14
44th | Vol 29 | 2020 | www.hotelier-indonesia.com
5
WAYS
As we move into the new year and
the new decade, any Indonesian
based hotelier without an automated
revenue management system is operating
at a severe disadvantage. In a competitive
operating environment, like Bali, where
every pricing decision and booking control
counts, all hotels need to ensure that they
are maximising their revenue opportunities
while minimising operational costs and
attracting the right guests at the right rates.
While revenue
management is not a
new industry practice
by any means,
it is not always
fully understood
or appreciated by
property owners.
YOUR HOTEL WILL BENEFIT
FROM AN RMS IN 2020 .
Written by - Rachel Grier, Area Vice President, Asia Pacific for IDeaS
So how can a Revenue
Management System
(RMS) add tangible
value and bring
defined business
benefits to Indonesian
hotels in 2020?
GROW YOUR PROPERTY
REVENUES
In the past, manual-based revenue management
approaches have looked at a
hotel’s booking history and current activity
levels to forecast demand.
During periods of high demand, revenue
managers would increase rates. When
demand is low, they would discount them,
thereby generating best-case revenue
under both scenarios. However, in 2020,
forecasting, inventory controls and pricing
decisions will rarely be this simple.
The reality is that today, amid heavy reliance
on online travel agents (OTAs) and
flash sales, it’s almost impossible to look
at a hotel’s booking history and identify
trends because the booking patterns
are changing constantly driven by rapid
changes in consumer behaviours.
It is therefore incredibly challenging for
revenue managers to recognise small
changes, which indicate shifts in demand,
and then to react in time to leverage the
opportunity and drive profit. In a highspeed
environment, manually collecting,
evaluating and calculating data via
spreadsheets is not only a tedious process,
it’s also slow and highly susceptible to mistakes
and missed opportunities.
This is where an RMS makes a huge difference
to both the top and bottom line.
Through a series of specialised algorithms
and calculations, an RMS automatically assesses
hotel performance and market demand
and deploys pricing decisions across
the distribution ecosystem accordingly.
Combined with highly visual user dashboards,
an RMS enables team members
across the organisation to quickly understand
future and current market demand
using data at both the market and hotel
level – all of which are vital to both deliver
and grow hotel profitability.
Attract the right business
Not all business is equal. Hotels in Indonesia
need to balance lower-rated, longer
lead time business with higher-rated, short
lead time bookings (which are often business
guests who are more likely to stay
again in the future and have a higher total
guest value).
44th | Vol 29 | 2020 | www.hotelier-indonesia.com 15
An advanced RMS not only generates prices that adapt to market
changes, but anticipates these variations in advance. In a competitive
hotel market, slight pricing changes can have a significant
impact on demand. Therefore, any hotelier operating without systems
that can analytically decipher the impacts of a specific price
change (i.e., $7 higher or lower) on occupancy and the resulting
revenue benefit (or lack thereof) for their property, is operating at a
disadvantage.
Reduce operational costs
To help avoid turning away higher-rated business, accurate data
that highlights who their most valuable customers are is essential.
To properly understand the value of a guest, a holistic view of a
customer’s lifetime contribution must be obtained, not just their
room-rate spend. Data from all transaction systems should be
integrated to provide a true picture of a guest’s preferred activities
and their overall value to also include ancillary value: food service
to the day spa usage, guest rooms to gift shop purchases, the cost
of the booking channel, etc. By using an RMS to help identify their
most valuable guests, hoteliers can deploy strategies to make those
guests feel welcome and recognised, to inspire long-term loyalty
(and direct bookings!).
ELIMINATE PRICING ERRORS,
MAKE PROFIT FOCUSED DECISIONS
In general, a typical hotel will make roughly five million pricing decisions
every year. Yes, $5 MILLION. The sheer volume of data that
requires consolidation, analysis and action means it is not humanly
possible for any revenue manager to get every decision right, every
day. Powered by sophisticated revenue science to produce accurate
pricing decisions and inventory controls, an automated RMS is
critical in the age of big data. Forward-looking, predictive analytics
embedded in today’s RMSs help hoteliers uncover emerging trends
and identify more profitable opportunities earlier.
Maximising the guest experience while minimising operational
costs, including labour costs, is perhaps the Holy Grail for most
hoteliers. Accurate demand forecasting provided by an RMS can
greatly enhance a hotel’s labour scheduling and purchasing decisions.
Through integrating forecasts across a hotel’s operations,
hoteliers can use the forecast to inform their staffing decisions
and account for periods of higher or lower demand. Once demand
forecasting data is made available, staffing managers can
determine which areas are most affected by the number of guests
staying in the hotel. The number of occupants a hotel carries can
directly influence housekeeping needs, the number of staff needed
on the front desk to check guests in and out, the number of servers
required in restaurants and valets to park cars, etc.
Another factor to consider is food and beverage, a large source of
potential waste for hotels, especially when it comes to those items
with an expiration date. Knowing when there will be periods of high
and low demand, as well as from which segments will be the key
consumers of these perishable items, will help hoteliers ensure
they order the products at the right time and avoid costly spoilage.
Improve the value of your hotel
Increased revenue leads to higher cash flow, from giving the hotel
greater day-to-day liquidity, to having money in the bank generating
interest and leveraging return on capital. Driving brand value,
as well as competitor set performance are both key to asset assessment.
The additional revenue delivered by the proper use of an
RMS and strategies directly impacts a hotel’s bottom line, making
it an essential tool for increasing a hotel’s valuation—a keystone in
any owner or asset manager’s lens, in particular at a time of investment,
refinancing or sale.
To learn more about how your hotel can benefit from using an
advanced, automated RMS in 2020, please visit: www.ideas.com
ARE YOU DECISSION MAKERS?
LISTING YOUR COMPANY IN THE PREMIUM HOTEL SUPPLIERS 2020 or
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44th | Vol 29 | 2020 | www.hotelier-indonesia.com 17
HOTELIER INDONESIA MAGAZINE
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NEWS | JOBS | EVENTS | SPA | FOODS | PROPERTY | GOLF | SUPPLIERS | BOOKING | STORE & MORE
IBIS STYLES LAUNCHES NEW WEEKEND BEACH GETAWAY IN VUNG TAU
18
44th | Vol 29 | 2020 | www.hotelier-indonesia.com
44th | Vol 29 | 2020 | www.hotelier-indonesia.com 19
Our attendees come to feel empowered, gain the
right resources, make strategic interactions, and
celebrate the growing movement of modern feminism.
BLLA AND STAYBOUTIQUE’S FEMALE
EMPOWERMENT CONFERENCE
BLLA and StayBoutique’s Female Empowerment
Conference is an offline gathering of enlightened
women in the travel, boutique and hospitality industries.
Transformed from the (Travel Industry) Executive
Women’s Conference, BLLA and StayBoutique’s
Female Empowerment Conference recognizes
women internationally who lead in fields related
to boutique, hospitality, travel, and tourism. This
conference consciously creates a forum for women
to support each other and to discuss, debate, and
deliberate on issues of importance as it relates to the
modern female achiever. As our community grows,
we feel it’s important to tackle issues that influential
women in the travel, tourism, boutique, and hospitality
spaces must face. We consciously support all
avenues to success for our network of femme entrepreneurs
and professionals.
Please click “Get Tickets” to apply to register for the
conference! We will let you know within three days if
you have been accepted to participate.
2020 Series
This year’s theme will be The Enlightened Women
of Our Age. We rally women in the travel, hospitality
and boutique industries to evoke contemporary
change and support each other as a community.
With this conference series, we have focused around
the growing influence of women in these fields. This
is the platform where you will be challenged to think
new thoughts and champion the cause of inclusivity.
We view this conference series as a Women’s type of
Coffee House or Salon, reserved for bold women with
the feminine eye.
Our attendees come to feel empowered, gain the
right resources, make strategic interactions, and celebrate
the growing movement of modern feminism.
We are crusaders and intellectuals coming together
with the same goal. Together, let us defy the convention
of sameness. Words spark movements, so let us
come together and get the conversation going.
Join fellow believers in changing the status quo on
March 8-9, 2020 in Los Angeles.
#EnlightenedWomen2020
#DaretoKnow2020
#StayBoutique
#BLLA
Ticketing Information
General Admission Tickets
Access to the Conference & Access to the Exclusive
Facebook Group
Member: $195
Non-Member: $295
VIP Tickets
Access to the Conference, Access to the Exclusive
Facebook Group, Invitation to the VIP After Party,
Priority Seating and Gift Bag.
Member: $295
20
44th | Vol 29 | 2020 | www.hotelier-indonesia.com
Non-Member: $395
Book Your Hotel Stay at The Hotel
Figueroa for $199/Night!
Special Discount for
Attendees
Speaker, Olivia Young, is hosting a
pop-up working on Sunday, March
8 at 1:30 PM for a special series
of Box + Flow. Since we will all be
drinking that evening, it would be
smart to get a good work out in
before!
Location: The Space SaMo
Email info@boxandflow.com to
reserve your spot, Registered
attendees get a discount , (email
the StayBoutique team for the
code)
Confirmed Speakers
Helene Henderson, Founder, Malibu
Farm, Seija Ojanpera, Founder, The
Dwell Hotel, Olivia Young,
Founder, Box + Flow, Mary Bartlett,
Co-Founder, Future Gin, Amy
Atwood, Co-Founder, Future Gin
Jersey Banks, Partner, The Dive
Motel and Urban Cowboy, Devon
Tarby, Partner, Proprietors LLC,
Ashley Wells, Co-Owner, All Time
Remy Allis, Founder, Allis, Tia
Graham, Founder, Arrive At Happy
Angela Setters Bessard, Founder &
CEO, Conquer Credit Management
Christine Yi, Co-Founder, Potli
Zlata
Stanislavovna
Sushchik, Founder & CEO, HURO
Annabel Lawee, Founder &
CEO, Breeze, Dorian Morris,
Founder & CEO, Undefined Beauty
Bianca Monica, Founder, Limone
Creative , Diana Bianchini,
Founder, Di Moda Public Relations
Jane Lerman, Founder, L.E.R
Public Relations, Frances & Ariela
Kiradjian, Partners, BLLA and
StayBoutique
Testimonials
This was by first time attending
the BLLA Female Empowerment
Conference and I couldn’t have
asked for anything more! It was
an amazing conference in an
amazing venue with amazing
women! The ahenda hit the mark
on many levels. The panels and
speakers were dynamic, informative
and fun. Lillian Lepore-KW
Commercial DTLA.
It was so refreshing to be in a
room filled with powerful women
in hospitality! I loved the fashion
forward looks as well as no
stuffy suits. There were lots of
forward thinking ideas and I felt
that I made meaningful connections
with others in the industry.
Priti Patel
I have been to many travel industry
executive women’s conferences
and meetings, and beyond
a doubt this was the most well
done and most important event
for women in our industry today.
Peggy Lee
This event sparked something
within me and I came back to my
office eager to share ideas and
opportunities that the company
should explore. Crystal Walker
Cole
Sponsorship & Exhibiting
Information. Please email the team
to enquire at info@stay-boutique.
com
Details
Date & Time
March 8 6-8 PM March 9 8:30 AM -
7:00 PM
Location
Hotel Figueroa Downtown LA 939
S Figueroa St
Additional Speakers
• Helene Henderson Founder,
Malibu Farm
• Devon Tarby Partner,
Proprietors LLC
• Ashley Wells Co-Founder, All
Time
• Amy Atwood Co-Founder,
Future Gin
• Mary Bartlett Co-Founder,
Future Gin
• Christine Yi Co-Founder, Potli
• Bianca Monica Founder,
Limone Creative
• Diana Bianchini Founder, Di
Moda Public Relations
• Remy Allis Founder, ALLIS
• Frances & Ariela Kiradjian
Partners, BLLA & Founders,
StayBoutique
• Zlata Stanislavovna Sushchik
Co-Founder, HURO
• Annabel Lawee Founder & CEO,
Breeze
• Dorian Morrise Founder & CEO,
Undefined Beauty Play
Agenda - March 9, 2020
8:30 - 10:00 AM Breakfast
10:00 - 10:10 AM Welcome
with Frances & Ariela
Kiradjian, Partners, BLLA &
StayBoutique
10:10 - 10:40 AM Keynote
Happiness is Your
Superpower
This keynote session is designed
for disruptive, female leaders.
44th | Vol 29 | 2020 | www.hotelier-indonesia.com 21
Attendees will learn about The
Science of Happiness, Harvard’s
SPIRE Model of Wellbeing, and
Elevating Happiness at Work.
Female leaders will leave with tangible
ways to elevate their personal
and professional happiness
and how to make their teams happier.
It is for leaders who want
to take charge of their teams,
their industry and their lives. The
talk will be inspirational, humorous,
and educational. Get ready
to elevate your happy! with Tia
Graham, Founder, Arrive At Happy
10:40 - 11:00 AM Spotlight
The Impact of Transparency
The California wellness lifestyle is
one that many attempt to replicate
across the globe, but none have
mastered providing a boutique
eating experience like Helene
Henderson, the mind behind
Malibu Farm. Many Angelenos
know the cultural staple of Helene’s
restaurant and cafe on the Malibu
Pier; however, many do not know
that she has massively expanded
her brand across the globe from
Tokyo to Dubai. Hear Helene’s
journey of creating a transparent
culinary brand. with Helene
Henderson, Founder, Malibu Farm
Interviewed by Ariela Kiradjian
11:00 - 11:30 AM Panel
Driving Your Career with
Equality in Mind with Devon
Tarby, Partner, Proprietors LLC
Ashley Wells, Co-Owner, All Time
Interviewed by Diana
Bianchini, Founder, Di Moda Public
Relations
11:30 - 12:00 PM Workshop
How To Brand Boutique: A
Framework for Positioning with
Impact Brand building is as much
about what you offer as knowing
(and evangelizing) what need you
are fulfilling. Unlocking the cultural
reason you exist gives flesh
to brand bones which the world of
boutique can uniquely capitalize
on. Remy Allis, founder and strategist
of Allis, a boutique luxury
branding agency, will uncover the
framework her firm uses to construct
new-to-world brands that
are culturally relevant and insatiably
coveted. Special guests will
discuss how they used this thinking
as well as their size, bravery
and agility to craft their boutique
brands with impact. with Remy
Allis, Founder, Allis 12:00 - 12:20
PM Spotlight
The Fight for Purpose
Olivia Young is the essence of the
mindset to “Liv Young,” the name
she goes by as a motivational
figure. In 2009, she set out for
the Big Apple and had a dream,
a dream to create a company she
was passionate about. Her journey
began at culinary school then to
a global hospitality brand. Even
through long work hours, she woke
up every morning to workout no
matter what and chose self care
over “old boys club” meetings late
at night. Through her love for wellness,
Olivia realized a gap in the
fitness industry, a mixture of a
body and a mind workout, thus her
creation of Box + Flow-part boxing,
part yoga experience. Hear Olivia’s
words on her Fight for Purpose.
with Olivia Young, Founder, Box
+ Flow Interviewed by Ariela
Kiradjian
12:20 - 12:30 PM Story
with Annabel Lawee, Founder &
CEO, Breeze
12:30 - 1:00 PM Panel
Ladies in Cannabis
Christine Yi, Co-Founder, Potli
Dorian Morris, Founder &
CEO, Undefined Beauty
Interviewed by Bianca
Monica, Founder, Limone Creative
1:00 - 2:30 PM Lunch
2:30 - 2:40 PM Story
with Emilie Hoyt, Founder, LATHER
2:40 - 3:00 PM Spotlight
From Fitness to Robots with Zlata
Stanislavovna Sushchik, Founder &
CEO, HURO
3:30 - 3:50 Spotlight
It is OK to “Fail” with Lisa Odenwell
er, Founder, Beaming & KROMA
3:50 - 4:10 PM The Side Hustle
We all have passions in life, but
to be able to balance a passion
with a profitable company is an
art. Future Gin was created by four
women who all had a deep love
for both gin and California. Amy
comes from OENO Wines, Mary
comes from ArcLight Cinemas,
Natasha comes from Coolhaus and
Freya comes from The Spirit Guildtogether
they had a side hustle
that turned in an emerging company.
Listen to two of the Founders
as they discuss the art of the side
hustle. with Mary Bartlett & Amy
Atwood, Founders, Future Gin
4:10 - 4:40 PM Panel
The New Generation of Boutique
Hotels is Lead by Women
with Seija Ojanpera, Founder, The
Dwell Hotel, Jersey
Banks, Partner, The Dive
Motel and Urban Cowboy
4:40 - 7:00 PM After Party
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Common Questions
How can I register to
attend the conference?
Anyone can submit an application
to attend the conference by completing
this form. Hotel, Concept
and Vendor Members will automatically
be excepted. If you are
not a member, but you are a hotel
or concept-you can apply. If you
are not a member, but you are
a vendor, you must sponsor the
email. Email live@stay-boutique.
com to learn more about sponsorship
& exhibiting. Once registered,
you may Book a room at the Hotel
Figueroa in our room block at this
link.
How do I become a member
to get the discounted
ticket?
You may apply to become an official
member of BLLA whether you
are a hotel, a hotel management
company, a vendor or supplier or
service provider, or a boutique
hotel business such as restaurants,
retail, wellness and more.
Who attends this conference
Women and men who believe in
inclusivity in the Hospitality and
Boutique industries. We will be
hosting 150 powerful thinkers
who range from Boutique Hotel
& Concept owners, c-level executives,
designers, architects and
vendors. We will also be welcoming
leaders in the travel industry
as well.
How can I become a sponsor
of this event?
StayBoutique looks at each sponsorship
or exhibiting request with
the intention of making sure the
vendors on-site have similar values
to our members and audience.
If you are interested, please
email live@stay-boutique.com
What is the cancellation
policy? Can I transfer my
ticket?
There are no refunds for events
unless the refund request is 60
days out from the event. However,
you may transfer your ticket by
emailing live@stay-boutique.com.
My colleague or family
member would like to hear
my panel, can I get a free
ticket?
While BLLA would love to accommodate
all speaker requests, it is
simply not possible. We require
all attendees to be properly registered
through the conference
site and wear a badge at all times
in order to enter the conference
space and pass through the event
Security.
How can I contact the
organizer about speaking
opportunities?
We normally do not accept speaking
requests but you can still
attend and/or sponsor. You can
also email live@stay-boutique.
com with any suggestions.
What is the conference
attire?
You can wear a suit or you can
wear Gucci’s latest sweat suit. We
have a special love for those of
you who have a cool sense of
style! Comfort and style go handin-hand.
Can I view the panel sessions
after the conference?
The Conferences will all be recorded,
however, you need to be a
member in order to view the individual
sessions after the event.
Overview sizzle reels of the conferences
will be available publicly
to everyone.
How do I obtain a press
pass?
You must have published work
within the last 3 months. Please
send link to relevant articles, stories
or reviews to live@stay-boutique.com
to apply for a press
pass. Please note that until your
pass is approved, your registration
will not be valid.
How can I contact the
organizer with any questions?
Please contact live@stay-boutique.com
which reaches several
people and someone will get back
to you promptly.
44th | Vol 29 | 2020 | www.hotelier-indonesia.com 23
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HOT BUSINESS
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SWISS-BELHOTEL INTERNATIONAL
MAKES MALAYSIAN DEBUT
WITH LAUNCH OF KUANTAN
WATERFRONT PROPERTY
Swiss-Belhotel Kuantan, Malaysia –
façade Hong Kong – Swiss-Belhotel
International’s acclaimed success
story over more than three decades
has been marked by milestones – and
another has just occurred with the soft
opening of its first Malaysian property.
In Swiss-Belhotel Kuantan, the global
hospitality management chain offers a
remarkable four-star hotel on the East
Coast of Peninsular Malaysia, facing
the South China Sea, only 2km from
buzzing Kuantan, the capital of the
culturally rich Pahang state.
Located in the traditional fishing
village of Tanjung Lumpur, the
27-storey property has 366 rooms and
suites – all featuring modern amenities
for business and leisure travellers
such as LED TVs, free Wi-Fi and power
showers. The 86 Family Rooms create
opportunities for multi-generational
vacations, 16 suites offer additional
luxury and exclusivity.
Swiss-Belhotel Kuantan provides
an array of upscale leisure facilities
including a swimming pool, children’s
pool, Jacuzzi, fitness centre and “Water
Lounge”.
The Swiss-Cafe is a bright and vibrant
all-day restaurant, while the Lobby
Lounge is a chic and sophisticated
setting for drinks and light bites. Room
service is available 24 hours.
Adding to the property’s appeal
are 10 state-of-the-art Meeting
rooms including a Ballroom which
are suitable for all types of events –
from intimate strategy meetings and
training sessions to grand corporate
Conferences and Gala dinners.
Swiss-Belhotel Kuantan swimming
pool Swiss-Belhotel Kuantan
roomSwiss-Belhotel Kuantan is the first
stage of the Kuantan Waterfront Resort
City (KWRC), a superb 200-hectare
mixed-use development and the
region’s first integrated leisure, retail,
dining, entertainment, hospitality and
residential landmark. Its other features
include a business park, healthcare
hub and tourist resort, making it the
destination’s premier MICE venue.
This visitor magnet will feature a
Marina walk, Green promenade,
Waterfront Bars and Restaurants,
including a Floating Restaurant,
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Duty-Free shopping, Golf Course and a Waterpark
with a variety of Watersports adding to the appeal.
In short, KWRC is a game-changer for the region,
with Swiss-Belhotel Kuantan now the Hotel of
choice for business and leisure guests.
Further enhancing the property’s appeal will be
the one-hour travel time from Kuala Lumpur to
Kuantan once the ECRL ( East Coast Rail Link ) will
be completed. While the destination’s international
gateway, Sultan Ahmad Shah Airport, is just 25
minutes’ drive from the hotel and offers connections
to Kuala Lumpur, Singapore and Penang.
Mr. Gavin M. Faull, Swiss-Belhotel International
Chairman and President, said Malaysia had long
been on the Group’s radar given its appeal of one
of Southeast Asia’s most popular destinations. “So
the chance to plant our flag in such a culturally
dynamic country, delivering our award-winning
international standards, is very exciting and a key
element of our broader growth strategy in Malaysia
and globally,” he said.
“The fact that we are an integral part of such a
transformative development as KWRC makes our
entry into Malaysia even more special, and we plan
to unveil new properties in other key destinations
in the country including Kuala Lumpur and Melaka.”
Swiss-Belhotel Kuantan’s opening room rates range
from MYR 258 (net) for a Studio City View through
to MYR 392 (net) for a Family Room.
By the end of 2020, Swiss-Belhotel International
expects to increase its global portfolio to 250
properties, comprising some 25,000 rooms under 14
diverse brands spanning the hospitality spectrum –
from economy to luxury – in four continents.
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Swiss-Belhotel International
currently manages a portfolio
of more than 145* hotels,
resorts and projects located in
Cambodia, China, Indonesia,
Malaysia, Philippines, Vietnam,
Bahrain, Egypt, Georgia, Iraq,
Kuwait, Oman, Qatar, Saudi
Arabia, United Arab Emirates,
Australia, New Zealand, Bulgaria,
Germany, Italy, Switzerland
and Tanzania. Awarded
Indonesia’s Leading Global
Hotel Chain for nine years,
Swiss-Belhotel International
is one of the world’s fastestgrowing
international hotel
and hospitality management
groups. The Group provides
comprehensive and highly
professional development
and management services in
all aspects of hotel, resort and
serviced residences. Offices
are located in Hong Kong,
New Zealand, Australia, China,
Europe, Indonesia, United Arab
Emirates, and Vietnam.
*Numbers may fluctuate
44th | Vol 29 | 2020 | www.hotelier-indonesia.com 29
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ANSELM CUYPERS
LOUIS T COLLECTION
CORPORATE DIRECTOR OF FOOD & BEVERAGE
Feb 2020
44th | Vol 29 | 2020 | www.hotelier-indonesia.com 31
LOUIS T COLLECTION APPOINTS CORPORATE
DIRECTOR OF FOOD & BEVERAGE TO DRIVE GREEN
INITIATIVES
ANSELM CUYPERS JOINS TEAM TO DEVELOP GROUP’S CULINARY
STRATEGY AND SUSTAINABILITY PRACTICES
BANGKOK - Hospitality & building solutions group
Louis T Collection is going green on the food front
with the help of new corporate director of food &
beverage, Anselm Cuypers.
“As we move into a new
decade we’re implementing
a lot of changes in our
F&B departments,” said
Cuypers. “Our core focus is
on sustainability, developing
Louis T’s signature F&B
offering, and launching
wellness-focused YOUTH menus across
the properties.”
In this new role, Cuypers will focus on expanding
sustainability initiatives at the restaurants and bars
at Louis T Collection’s properties in Thailand, Taiwan,
and Australia.
Examples of the group’s next steps include forbidding
suppliers to deliver produce in single-use plastics,
reducing overall food wastage by coming up with
creative solutions to use food that may otherwise
be disposed of, and implementing procedures for
energy and water savings in the kitchens.
At Quay Perth they’re starting a program to donate
excess food to a local food bank.
The Belgium national brings a wealth of experience
from around Asia, the Middle East, and Europe.
Cuypers’ most recent role was with Accor Thailand
in 2019, where he was director of food & beverage
for Novotel Hua Hin and Novotel Surin Beach and
was in charge of their 18 dining outlets. He held the
same role at H Hotel Dubai from 2017 - 2018 where
he managed operations of the property’s award
winning restaurants.
He also lived and worked in Dubai’s neighbor to the
west, Southern Sun Hotel Abu Dhabi, where he was
assistant director of food and beverage for a year.
Cuypers has held the positions of outlet manager,
restaurant manager, and bar manager since he
began his career over 15 years ago.
Quay Perth operates a popular rooftop bar &
restaurant called HQ that will become the group’s
signature venue under his direction.
“We want guests who are loyal to Louis T to know
they will find a great product for a great price across
all our hotels,” added Cuypers.
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A number of our hotel
clients are cultivating
some pretty interesting
ways to help guests
stay in shape whether
traveling for business
or pleasure. We have
rounded-up a half-dozen
of these efforts below.
Buffing Up the Fitness Options in Asia
No matter how sublime the hotel fitness center, getting
down to business in gym togs can be a tall order when
you’re on the road, whether for business or pleasure.
That’s partly why a number of hotels from the Far East
to the Middle East are coming up with creative new
ways to incentivize the move from the chaise to the
gym.
SPA & WELLNESS
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Animal Inspiration @ Fusion Maia Danang
Boxing for the Soul @ Banyan Tree Samui
Fusion’s novel Warrior Workout was designed in-house
at the all-spa-inclusive resort on Vietnam’s central coast.
The 60-minute class blends yoga, martial arts and animal
movement, for a heat building and spiritually aligned workout.
Each class is in sync with the resort’s Natural Living Program,
daily principles that cover a person’s wellbeing from getting
social to eating well. Sessions are named after their animal
inspiration with the seven day schedule running through a
range of creatures from Crouching Tiger to Dancing Dragon.
Swimming with the Greats @ Palace Hotel Tokyo
Palace Hotel Tokyo’s ‘Energizing Tokyo’ experience is one
way to get in the groove for when the world’s greatest athletes
arrive in the city this coming summer. The package includes
a number of optional health and wellness activities – such
as kayaking, cycling and running, as well as a private swim
lesson with former Japanese Olympic swimmer and Asian
Games medallist, Hanae Ito. During the one hour lesson in the
hotel’s pool, Hanae works with interested guests to perfect
their swimming techniques.
Bouncing off the Wall @ Chedi Muscat
Every Tuesday and Thursday morning, the fitness guru at
the Chedi Muscat lines four guests up against the wall, and
lets them have it for 50 minutes. The wall, a Kinesis Wall,
is a springboard to a whole body functional workout that
provides resistance in every direction. Tethered to the wall
by cables, participants lunge and jump, squat and skip their
way to greater strength, stability and flexibility. Gluttons for
punishment might bounce off the wall and into the hotel’s
103-meter Long Pool, the longest in Oman, for a few laps.
When in Thailand, do as the Thais. And that could certainly
be said for Thai boxing, the national sport and something of
a sporting obsession. It looks brutal, but Muay Thai, as it’s
known, is highly revered as an all-round routine for mind,
body and soul. Banyan Tree Samui’s gruelling 60-minute
classes on Tuesdays, Thursday and Sundays cater to all levels
of fitness and experience and are free for guests. Or you
can hire a private coach while you are at the resort, which
overlooks sapphire seas and a tranquil white-sand beach.
Thai boxing classes for kids (aged 5 -12) are also an option,
albeit a terrifying one.
Intimating with the Sunrise @ Paradise Cruises
Renowned for its meditative movements and health benefits,
tai chi is all the more special on Paradise Cruises due to
the breathtakingly beautiful backdrop of UNESCO World
Heritage-listed Halong Bay’s limestone karsts. Jutting out of
the emerald waters, the towering limestone karsts loom in
and out of focus as the vessel glides past them, during the
small, intimate sunrise tai chi class on the vessel’s sundeck
that starts at 6.30am and lasts for 30 minutes.
Ancient Philosophy @ Anam
Holidaymakers of all ages are kicking, foot sweeping and
wrestling their way to fitness as part of the Anam’s new inresort
vovinam classes. Based on the ancient Asian philosophy
of yin and yang, vovinam ranks as the largest and most
developed of Vietnam’s martial arts, and endeavours to align
body and mind through the art of self-defence. Tailored to
all fitness levels and abilities, the Anam’s vovinam classes are
led by resident vovinam master Huynh Trong Nghia, who has
practiced and taught vovinam for 20 years. The classes take
place on the five-star resort’s vast green lawn overlooking
Cam Ranh’s Long Beach each Monday and Wednesday for
adults and each Friday for children from 4.30pm – 5.30pm.
SPA & WELLNESS
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EXPO CLEAN & EXPO LAUNDRY 2020 will
be held on 15 – 17 July 2020 at the
Jakarta International Expo.
The 6th EXPO CLEAN
& EXPO LAUNDRY
were concluded
recently, recording
another track record
of success bringing
buyers and sellers
together and delivering
quality content with
business networking
opportunities. During
the show days from
11 to 13 July 2019, EXPO CLEAN &
EXPO LAUNDRY offered insights
and knowledge exchange through
a line-up of seminars, conferences
and activities.Focusing on the
theme of “Advancing Indonesia’s
Cleaning and Laundry Industry”,
EXPO CLEAN & EXPO LAUNDRY 2019
aimed to improve the efficiency,
effectiveness and productivity
through automation, technology
and innovation in the sectors. This
is delivered by presenting a wide
array of products and services in the
cleaning and laundry sectors to help
boost the results.
Over the 3 show days, 6,132 trade
visitors from 22 countries and
regions attended EXPO CLEAN &
EXPO LAUNDRY 2019.
“We see a slight
increase in the number
of attendees in EXPO
CLEAN & EXPO LAUNDRY
2019 and in the regional
visitors coming to the
show. This proves that
EXPO CLEAN & EXPO
LAUNDRY are gaining
recognition as the
reference event not only
in Indonesia, but also
in the region,” said Teddy Halim,
Director of PT Media Artha Sentosa,
the organiser of EXPO CLEAN &
EXPO LAUNDRY.Supporting trade
associations actively participated
in EXPO CLEAN & EXPO LAUNDRY
2019, presenting a packed agenda
of seminars, conferences, trainings,
workshops and exciting competition.
HOT EVENTS
44th | Vol 29 | 2020 | www.hotelier-indonesia.com 35
Concurrently with the shows, a list of
activities keep visitors and exhibitors
busy including : “Kebijakan Strategi
Daerah Dalam Mewujudkan Kota
Bersih”, a seminar by the Association
of Indonesia Municipalities – APEKSI,
“Entrepreneur Facing Sustainable
Cleaning Industry for the Future”
by the Indonesian Cleaning Service
Companies Association – APKLINDO,
“Seminar Laundry & CSSD Rumah
Sakit : Industri Laundry & Sterilisasi
Menuju Standar Nasional dan
Internasional”, a hospital laundry
seminar by the Indonesian Laundry
Professionals Association – APLI
which also organised a Competency
Test for Laundry Sector on site,
“Laundry Preneur Generation 4.0”, an
exciting insight into laundry business
by Himpunan Pengusaha Laundry
Indonesia – HIPLI, “Competence
Cleaner Facing the Sustainable
Cleaning Industry”, a competency
workshop for cleaning service
professionals by LSP Klining Servis,
“REALisASLI – Realisasikan Laundry
Terstandardisasi, Ramah Lingkungan
dan Melek Teknologi Bersama ASLI”
by Indonesian Laundry Association
– ASLI, “Toilet Transformation for
Healthier Nation : Functionality &
Hygiene”, a special delivery seminar
organised by Indonesian Toilet
Association – ATI.
“Trend Pengelolaan Laundry RS Masa
Kini dalam Menyongsong Akreditasi
SNARS dan JCI”, a hospital laundry
management seminar by PILARS,
and “Commitment to Sustainability
in Hospital Laundry & Cleaning” a
seminar by the Indonesian Hospitals
Association – PERSI. In addition to
the associations’ activities, a special
educational feature was presented
in the EDUcleaning Lounge with
daily topics to satisfy the thirst
for knowledge in the cleaning
industry. The Lounge provided skills
enhancement opportunity as well as
understanding of the right tools to
do cleaning effectively.
“EXPO CLEAN & EXPO LAUNDRY 2019
was very informative and helped us
to get information on technology in
the fields of laundry and cleaning
service as well as the seminars that
were held to help laundry business
practitioners.” said Robertus Yulianto,
President Director of CAS Facility, a
subsidiary of CAS Group, offering
a comprehensive range of facility
management services including
cleaning service and laundry
management.
“We had the opportunity to welcome
delegations from the neighboring
countries coming in groups.
Hopefully, the shows can continue
to be the platform to connect
industry professionals. We will
continue to offer new ideas and
features in the shows, to add to the
dynamics. This year, we launched our
Business Leaders Forum and Laundry
Roundtable, which quickly earned
the interest and positive feedback
from the audience. We will develop
this further and also prepare for
new ones for 2020.” Teddy Halim
concluded.
“The EXPO LAUNDRY exhibition
was beneficial to our company as
it provided us with recent updates
on various technologies which can
be considered for our services. The
event was also a great opportunity to
network.” Said Melyana Tjahyadikarta,
President Director of PT Jeevesindo
Gemilang, which runs the laundry
service brand Jeeves in Indonesia.
EXPO CLEAN & EXPO LAUNDRY 2019
presented 186 exhibiting names
from 20 countries and regions.
This year also sees the premiere of
EXPO CLEAN INDUSTRIAL, which
highlighted industrial cleaning and
EXPO TOILET, which focused on the
toilet products and toilet cleaning
equipment and supplies.
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Australia’s favourite burger brand Grill’d
has just arrived in the heart of Seminyak.
And while it takes ample inspiration
from its Australian counterparts, the Bali
incarnation of the company has introduced
an array of Indonesian-inspired twists to
its menu, especially when it comes to its
drinks.
At the helm of the Grill’d bar is experienced
bartender Gogon. Born I Komang Anik
Adiputra, the East Bali native has spent
the past 20 years in the hospitality
industry, having first been introduced to
the mixology realm at the Alila Hotel in
Karangasem; “That was my first experience
in bartending where I realised by interest
to learn and improve myself within that
field,” he explains.
With a career spanning the likes of KU DE TA,
PotatoHead, and Bikini Bar among others,
Gogon has more recently joined the Grill’d
team. Constructing the drinks menu, he
took inspiration from the company’s food
philosophy; “When creating the cocktails,
the food concept of Grill’d inspired me a lot.
Grill’d uses fresh local ingredients and so
from that concept we make craft cocktails
by using ingredients that we source from
a local farm, this also makes it easier to
control the quality and consistency of the
product.”
Ingredients unique to the island, from
fruit to spices and herbs, have been
integrated into the cocktail list, including
local tonic jamu. “Butterfly Kisses is
my favourite,” says Gogon of the jamuinspired
tipple. “Inspired by our famous
healthy jamu drink, this is a three-layered
cocktail made from a selection of good
quality local herbs and spices, combined
with high-quality gin. We have infused
the gin with butterfly pea flower, which
has great health benefits, and mixed it
with a homemade turmeric cordial, one of
Indonesia’s most famous spices.”
Grill’d Bali is located at Jalan Kayu Jati no
3X, Petitenget Beach, Seminyak and will
be open daily from 10am – 2am.
About Grill’d: Established in Melbourne in
2004, Grill’d is one of the largest privatelyowned
restaurant groups in Australia. With
138 burger restaurants across Australia and
one in Bali, Grill’d employs more than 4,000
staff, and prides itself on working with
local suppliers to ensure the provenance,
quality and freshness of all its ingredients.
Over the years, Grill’d has been recognised
for its outstanding service and dedication
to excellence by winning awards such
as KPMG’s Top 10 Australian Brands in
Customer Experience Award and Roy
Morgan’s Australian Customer Satisfaction
Award for Quick Service Restaurant Of The
Year in 2018, and No. 1 Best Restaurant
Chain in Asia-Pacific by Conde Nest
Traveller in 2014. Additionally, each Grill’d
restaurant donates money back into their
local community each month. Through
this ‘Local Matters’ program, Grill’d has
donated more than $4.5 million to local
communities across Australia over the
past 15 years.
Grill’d Bali location: Jalan Kayu Jati no 3X,
Petitenget Beach, Seminyak
HOT TEAM
44th | Vol 29 | 2020 | www.hotelier-indonesia.com 37
INTRODUCING
GOGON, GRILL’D
SEMINYAK DRINKS
CONNOISSEUR
COVID-19
OUTBREAK
PROTECT YOURSELF AND
BE SAFE ALWAYS.
WASH YOUR HANDS OFTEN
WITH SOAP
The primary mode of transmission is through
human-to-human transmission via respiratory
droplets that people exhale (such as coughing
or sneezing). Furthermore, these droplets can
fall on surfaces (including tables, telephones and
desks),so people are able to catch the COVID-19
virus if they touch a surface that has been contaminated
by the virus, and then touch their eyes, nose
or mouth.(WP)
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REVENUE IS
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40
44th | Vol 29 | 2020 | www.hotelier-indonesia.com
HOT ZONES
THE SECOND IBIS STYLES IN VIETNAM
44th | Vol 29 | 2020 | www.hotelier-indonesia.com 41
IBIS STYLES LAUNCHES NEW WEEKEND
BEACH GETAWAY IN VUNG TAU
The 250-Room Hotel
Opens This Month
26th February 2020, VUNG TAU,
VIETNAM - Accor unveils the second
ibis Styles in Vietnam, bringing the
brand’s vibrancy to the heart of Vung
Tau with the opening of ibis Styles Vung
Tau.
Overlooking Vung Tau’s long sandy
Back Beach, just a two-hour drive from
Ho Chi Minh City, the hotel shines
with stylish guest rooms offering a
comfortable base to explore the closest
beach destination from the economic
capital of the country.
“Vietnam is blessed with over 3,200
kilometres of coastline, including the
beautiful beaches of Vung Tau, located
just two hours from Ho Chi Minh City.
The opening of ibis Styles Vung Tau
offers an attractive coastal getaway
for guests looking to get out of the city
yet delivers on budget-friendly and
contemporary comforts,” said Patrick
Basset, Chief Operating Officer of
Accor, Upper Southeast & Northeast
Asia and the Maldives.
ibis Styles Vung Tau is the embodiment
of fun style and creative energy,
boasting a gallery of potential backdrops
for Instagrammers at every turn. The
design of the hotel is inspired by the
sea. Its clean and modern aesthetics are
enlivened with dynamic colour accents,
providing an alluring contrast to the
palette of tropical greens and blues
outside the oversized windows.
The hotel’s 250 guest rooms range
from the 24 sqm Standard Room to
the 46 sqm Premium Family sea view
room with balcony. Featuring cosy and
soothing design, the guest rooms offer
everything guests need for an enjoyable
stay, including the premium quality
Sweet Bed by ibis Styles and Wi-Fi
access.
The culinary hub of the hotel, StrEATs
restaurant, is designed similarly to
a street food concept featuring an
open kitchen and a spacious terrace
with various selections of Vietnamese
food and international cuisine. Ideally
suited to light bites and casual socials,
OnTheTop rooftop bar invites guests
to unwind with delicious drinks and
snacks befitting of the glittering Vung
Tau skyline..
Also situated on the rooftop, the hotel’s
infinity pool is an irresistible draw
for guests looking to refresh with an
afternoon dip. To reenergize after a
relaxing swim, the 24-hour gym is
equipped with the latest cardio fitness
equipment and a range of free weights.
Families are well catered too at ibis
Styles Vung Tau. In addition to family
rooms which can host up to four guests,
there is also a Kid’s Club to ensure
an enjoyable seaside vacation for the
whole family.
The hotel’s proximity to Ho Chi Minh
City makes it a popular venue to host
seaside meetings and teambuilding
events. The two meeting rooms at ibis
Styles Vung Tau are named after the
city’s main beaches – Back Beach and
Front Beach.
The two rooms can combine into a large
sea view Ballroom featuring natural
daylight to welcome up to 200 guests.
In addition to beach activities, guests
of ibis Styles Vung Tau can enjoy the
succulent catches of the day at the Night
Seafood Market just 10 minutes away by
foot. Perched atop Small Mountain and
a short walk away stands the 32-metertall
statue of Jesus Christ, from which
visitors can enjoy a panoramic view
across the ocean. Other sites of interest
within a short drive away are the
Lighthouse Tower, White Palace, and
Ho May Park.
“Vung Tau has long been a popular
beach getaway for locals from Ho Chi
Minh City, and in recent years we
have also seen arrival of travellers
from other regional countries. With
the opening of ibis Styles Vung Tau,
we look forward to welcoming guests
looking for an economy-priced hotel
with all the modern travel necessities
including a stylish design, premium
bedding and fast Wi-Fi,” said Mathieu
Le Besq, General Manager of ibis
Styles Vung Tau.
To celebrate its launch, ibis Styles Vung
Tau is offering a Superior Room stay for
two with breakfast starting from USD
90++ per night valid from now until
15 May 2020. For more information,
please email HB2U9@accor.com, or
contact +84 (0)254 352 6008 for general
enquiries and reservations. | ibis.com |
group.accor.com
42 44th | Vol 29 | 2020 | www.hotelier-indonesia.com
CHARTER
FOR COMMUNITY
CATERING
“A MEAL IS A COMMUNITY
PROCESS”
SERVICES
44th | Vol 29 | 2020 | www.hotelier-indonesia.com 43
Kitchen of the Sonnenhof
Arlesheim, Switzerland (Photo:
Heinz Fendrich)
Goetheanum, Dornach, Switzerland,
February 2020
Commercial kitchens often have a poor
reputation. Cafeteria food must be cheap.
The Nutrition Circle for Kitchen Professionals
advocates an appreciation of the processes
involved in the cultivation, production,
preparation and consumption of food in its
Charter for Community Catering.
“What we see today in some facilities
– unfortunately also in residential care
facilities – is a tragedy because people are
trying to save costs on food”, observed
Jasmin Peschke. She heads the Nutrition
Section of the Section for Agriculture at
the Goetheanum and has at doctorate in
ecotrophology. “Nutrition is more than
just something to eat”, she says. It is about
providing tasty and varied meals, highquality
food that is carefully prepared.
“THE QUALITY OF OUR FOOD DEPENDS ON
MANY FACTORS: THE SEEDS, THE SOIL,
THE CULTIVATION, THE TIME OF HARVEST,
STORAGE TIMES AND PROCESSING METHODS”,
SAYS JASMIN PESCHKE. THIS IS WHY
SHE HAS NOW BEEN JOINED BY ELEVEN
NUTRITION EXPERTS WITH EXPERIENCE IN
ANTHROPOSOPHICAL FIELDS OF WORK TO
MAKE A PUBLIC STATEMENT. WITH THEIR
CHARTER FOR COMMUNITY CATERING, THEY
ARE SETTING AN EXAMPLE FOR HEALTHY
AND WHOLESOME ENJOYABLE NUTRITION –
PRECISELY BECAUSE DAY-TO-DAY COOKING IN
COMMERCIAL KITCHENS IS OFTEN STRESSFUL.
One of the first signatories of the charter
is Heinz Fendrich. The executive chef at
the Sonnenhof in Arlesheim, Switzerland,
points out that even the attitude and
mood that are cultivated during cooking
contribute to the quality of the food. This
is why he and other chefs and nutritionists
consider it important that cooks and their
kitchen assistants treat food with care and
also involve those eating the meal – this is
also important to prevent food from being
wasted. Ultimately, it is up to everyone to
ensure that meals are eaten regularly and
on a rhythmical basis. “This also includes
a relaxed and consciously designed
atmosphere when eating”, the charter states.
“A meal is a community process before,
during and after the activity in the kitchen”,
concludes Jasmin Peschke.
(2032 Characters/SJ; translated by Bettina
Hindes)
Charter for Community Catering
Web www.sektion-landwirtschaft.org/
fileadmin/SLW/Arbeitsfelder/ernaehrung/
Gemeinschaftsverpflegung/Charter_
Community_Catering_EN.pdf (available also
in German, French and Italian)
Contact Person Jasmin Peschke, jasmin.
peschke@goetheanum.ch
The Goetheanum is the headquarters for the
School of Spiritual Science and the General
Anthroposophical Society. The School of
Spiritual Science with its eleven sections is
active worldwide in research, development,
teaching, and the practical implementation
of its research findings and is supported by
the Anthroposophical Society.
44
44th | Vol 29 | 2020 | www.hotelier-indonesia.com
GHM PLANTS
CHEDI FLAG IN
THE MALDIVES
Kudavillingili Island promises ease
of access and inimitable luxury
product
SINGAPORE — GHM has announced plans to launch The Chedi
Kudavillingili, its first resort in the Maldives, later this year. The 99-villa
property will feature 36 overwater villas, a 150-metre-long central pool
and desirable proximity to the Malé International Airport, a 25-minute
speedboat ride away.
Located on a 1-kilometre coral island called Kudavillingili, The Chedi
Kudavillingili is shaped by a global team of design talents working
closely with the GHM team. Maldivian architecture anchors the resort’s
overarching aesthetic appeal, with complementary interior design and
landscaping from Singapore and a lighting scheme from the USA.
“Our plans for The Chedi Kudavillingili will showcase the enduring
beauty of the Maldives and its people, but we will also remain true to
GHM’s tenets of intuitive luxury, timeless designs, bespoke experiences
and quality service,” said Hans R. Jenni, GHM’s co-founder and
president.
Since its founding in 1992, GHM has taken the road less travelled into
destinations not so well known at the time, opening resorts such as
The Nam Hai in Vietnam, The Chedi Muscat in Oman and The Chedi
Andermatt in Switzerland. Each won renown for designs that embraced
local archetypes and were then enhanced by an alchemy of Asian
aesthetics and contemporary cool.
“I’ve always been impressed with GHM’s work – particularly with The
Chedi Muscat,” said Dr. P. Mohamed Ali, chairman of the MFAR Group,
the project’s owning company. “I’ve seen the kind of impact a GHM
resort can have on a destination, and I am looking forward to how GHM
will redefine the luxury resort experience in the
Maldives, just as they have done in Muscat.”
When GHM launches a new resort in a more
established destination, the team is mindful of the
brand ethos and the need to provide a singular
experience for its guests, not unlike what it has
been doing for other resorts in its portfolio.
“This new Chedi is to stand on the shoulders of
GHM’s reputation, one that has been defining and
redefining what’s chic for nearly three decades,”
said Jenni. “The Chedi Kudavillingili is to be the
best yet.”
GHM expects the majority of the resort’s guests
to come for the quiet, the placid waters and the
pristine sands, for sunset cruises, barbecue
dinners and fishing expeditions.
In addition to the 36 overwater villas, and 63 islandbased
villas, The Chedi Kudavillingili will launch
a spa with eight overwater treatment rooms, a
beach club and bar, an all-day dining restaurant
and Hawkers Stalls featuring four live cooking
stations. Recreational opportunities on the island
run the gamut from courts for several different
sports to surfing and a plethora of on-the-water
and underwater pursuits.
44th | Vol 29 | 2020 | www.hotelier-indonesia.com 45
ABOUT MFAR
MFAR is a multi-sectoral conglomerate with
extensive expertise in construction, real estate,
hospitality, and manufacturing solutions. With
decades of experience across India, MFAR has
since its inception demonstrated innovation,
commitment and a passion to become a part of
India’s nation-building efforts, and has consistently
sought to develop new opportunities for industries
and communities, employing new technologies
and efficiency, helping people develop the best in
themselves, and by doing so, creating real value for
all.
ABOUT GHM
Established in 1992, GHM (General Hotel
Management Ltd.) is known for conceptualising,
developing and operating an exclusive group of
hotels and resorts. With an intimate portfolio and
more projects in the pipeline, GHM prides itself
in providing guests with an unrivalled lifestyle
experience.Each GHM property is an original. A
symbiotic relationship between the hotel and the
local culture enables GHM to provide guests with
a genuine, close-up experience of the best each
destination has to offer. The signature GHM style
melds contemporary interpretations of Asian
designs and distinctive local touches to create
inspired, memorable spaces.
GHM’s portfolio includes:
Al Bait Sharjah, UAE, The Chedi
Luštica Bay, Montenegro, The
Chedi Muscat, Oman , The
Chedi Andermatt, Switzerland,
GHM properties currently
under development:,The Chedi
Mumbai, India, The Chedi
Khorfakkan, Sharjah, UAE,The
Chedi Kudavillingili, Maldives,
The Chedi Zhudong, Hsinchu,
Taiwan, The Chedi Club
Zhudong, Hsinchu, Taiwan, The
Chedi Residences Zhudong,
Hsinchu, Taiwan
In addition to these, GHM
has joined with like-minded
partners and entered into
meaningful collaborations
to deliver innovative brands,
continuing its legacy of setting
new benchmarks of excellence
in the hospitality industry.
Ahn Luh
Ahn Luh is a joint venture
partnership forged among Duan
Qiang, the co-founder and
chairman of Beijing Tourism
Group (BTG), Adrian Zecha, the
visionary behind Amanresorts,
along with Hans R. Jenni,
President and Director of GHM
and Duan Wei Hong, the founder
of Great Ocean Group.It is a brand
that combines the essence of Old
World Chinese hospitality in
today’s context of contemporary
elegance, reflecting in its
service, architectural design and
interior décor, how tradition
and modernity can intertwine to
present an original, urban resort
concept.
The Ahn Luh portfolio
includes:
Ahn LuhZhujiajiao, Shanghai
,Ahn Luh Lanting, Shaoxing ,Ahn
Luh Qiandao Lake, Hangzhou ,
Ahn Luh Nanjing, Jiangsu (2019),
Ahn Luh Huangbai Mountain,
Hubei (2021), Ahn Luh Zhuhai,
Guangdong (2021)
Tin Hotels
TIN Hotels is the new artisanal
brand by GHM focusing on
lifestyle experiences. By pushing
the boundaries of what a new
generation of hotels can be to
a global traveller, our goal is
to provide guests with social
spaces that deliver unrivalled
communal experiences, great
style and wholesome nutrition
at a more accessible price point
without compromising the
standards that our world-class
luxury brands are known for. For
more information, please visit
www.GHMhotels.com
46
44th | Vol 29 | 2020 | www.hotelier-indonesia.com
Shanghai international
Hospitality Design & Supplies Expo 2020
due to outbreak , HOTEL PLUS - HDE 2020 SET TO BE HELD AT SNIEC
SHANGHAI ON august 2020
As China’s leading trade show focusing on
building materials and operation management,
Hotel Plus – Total solution for hotels
and commercial space was successfully
held in April 2019, showcasing the latest
products of construction engineering, interior design,
lighting and control, smart hotel, hotel supplies, cleaning
equipment and vending machines. Hotel Plus 2019
attracted over 3000 exhibitors and 147,166 visitors from
105 countries and regions with the exhibition space of
210,000 sqm.
Shanghai International Hospitality Design & Supplies
Expo (HDE) is the most important part of Hotel Plus.
Derived from Expo Build China, and integrated with
Hotelex which has more than 20 years history, the show
has become the one-stop platform for sourcing hospitality
design materials and supplies to the world.
There are also variety of concurrent events. Design Week
Shanghai, offered over 50 high level conferences with
300 industry leaders and well known designers sharing
their perspectives and experiences on topics like hotel
design, hotel innovation, sustainable building, lighting
design etc. 23 hotel mockup rooms with various styles
have been presented onsite of the show, providing visitors
a special hotel tour of technology and artistry.
With the diversified events taken place on and off the
show floor, HDE 2020 will continuously work as the hub
for industry professionals to find new suppliers and
develop business connections in the 3-day event.
VENUE AND DATES:
Shanghai New International Expo Center (No. 2345
Longyang Rd, Pudong, Shanghai) : 27-29 April, 2020
Monday – Wednesday 9:00 am – 18:00 pm
ORGANIZED BY:
Sinoexpo Informa Markets
SUPPORTED BY:
China Tourist Hotel Association, China Commerce
Association for General Merchandise, China
Association of Lighting Industry, China Architectural
Culture Center
EXHIBITS:
Decorative Engineering, Engineering Design, Fitness &
Leisure, Interior Design, Outdoor Recreation, Lighting
& Intelligent Control System, Smart Hotel, Hotel
Textiles & Uniforms, Hotel Room Amenities, Hotel
Room Appliances
VISITORS:
Hoteliers, Real Estate Developers, Property Owners,
Operators, Architects, Designers, Contractors,
Distributors
CONTACT US:
Jade Liao ,
Sinoexpo Informa Markets
Direct Line: +86 21 3339 2113 . Email: jade.liao@ubmsinoexpo.com,
Website: www.hdeexpo.com/en-us
HOT EVENTS
One-stop Purchasing Platform of Construction
and Operation for Hotels and Commercial Space
www.hdeexpo.com
Shanghai International
Hospitality Design &
Supplies Expo
SHANGHAI INTERNATIONAL
HOSPITALITY DESIGN & SUPPLIES EXPO
April 27-29, 2020 | SNIEC, Shanghai
Organized by Supported by Contact Us
#HotelPlus
#HDE2020
中 国 旅 游 饭 店 业 协 会
China Tourist Hotel Association
China Association of Lighting Industry
中 国 建 筑 文 化 中 心
China Architectural Culture Centre
Jade Liao | +86 21 3339 2113
jade.liao@ubmsinoexpo.com
48
44th | Vol 29 | 2020 | www.hotelier-indonesia.com
Nusa Dua, Bali, Indonesia, February 2020…
The Westin Resort Nusa Dua, Bali takes great
pleasure to welcome Chef Davide Allievi to its
culinary team. He has arrived on the island direct
from a stint as Chef de Cuisine for the Michelin
Plate winning Limoni Italian Restaurant at The
Ritz Carlton Guangzhou, China. As a young and
contemporary Italian Chef, Davide is expected to
bring passion, energy and innovation to his new
role at the resort. He comes with an impressive
background and valuable Michelin Star kitchen
experience. Born and raised in Italy, Chef Davide
has a Culinary Arts Diploma from the Istituto
Paritario Professionale “Michele Pinto”. Upon
completing his studies, he embarked on a culinary
career and fine-tuned his skills with a succession
of jobs in Italy and London. Once armed with a
wealth of expertise as a Sous Chef and Pastry Chef,
he relocated to Beijing, China in 2016 where he
took charge of the daily operations for a gourmet
restaurant and bakery. Chef Davide then remained
CHEF
DAVIDE
ALLIEV
in the Chinese capital for a new challenge as the
Executive Chef of a unique concept restaurant
called Mojo. The venue quickly gained national
media attention from the likes of Cosmopolitan
and Vogue. This exposure also meant that Chef
Davide was noticed by luxury hotels in the
area, including Grand Hyatt Shenyang where
he accepted the position as Chef de Cuisine for
Il Forno Italian Restaurant. Now Chef Davide
finds himself on the island of Bali where he is
responsible for Prego, a Westin concept restaurant
that puts the fun back into Italian dining.
44th | Vol 29 | 2020 | www.hotelier-indonesia.com 49
This family-friendly venue satisfies
appetites with its generous portions
of classic pasta dishes, regional
specialties and pizzas that represent
real value for money. Once he is
familiar with the availability of local
ingredients, Chef Davide is looking
forward to revitalizing the menu at
Prego and putting his own signature
on each dish.
He will also take the restaurant’s
Brunch Infinito to the next level
with lots of delicious dishes and live
cooking options.
“We are honored to have
a professional of Chef
Davide’s caliber take over
the culinary reins of Prego.
His youth and enthusiasm
will serve him well. As an
Italian national, he will
certainly appreciate Bali’s
traditional food culture
and family way of life that
is sadly lacking in many
parts of the world today,”
says Oriol Montal, General
Manager of The Westin
Resort Nusa Dua, Bali.
For more information, please visit
the website www.westinnusaduabali.
com and follow the resort’s social
media channels
Facebook www.facebook.com/
westinbali or www.facebook.com/
pregobali and www.instagram.com/
westinbali or www.instagram.com/
pregobali
About The Westin Resort
Nusa Dua, Bali
The Westin Resort Nusa Dua, Bali
enjoys a prime beachfront location
within an exclusive enclave on the
island’s southern shores. With 433
modern rooms, it is a place where
guests can be at their best and
experience total renewal. Exciting
dining venues anticipate global
tastes with delicious cuisines and
healthy Eat Well menu options.
There is a choice of swimming
pools, award-winning Heavenly
Spa by Westin for relaxation,
WestinWORKOUT® to stay in shape
and little ones get to play at the
Westin Family Kids Club. The adjacent
Bali International Convention Centre
provides comprehensive meeting
resources with space for up to
10,000 delegates. The resort caters
to the needs of leisure and business
travellers alike with exceptional
services and facilities to match.
Westin Hotels & Resorts Westin
Hotels & Resorts, part of
Marriott International, Inc., has been
a leader in wellness and hospitality
for more than a decade, and lives
its philosophy “For a Better You”
through the brand’s Six Pillars of
Well-Being: Feel Well, Work Well,
Move Well, Eat Well, Sleep Well and
Play Well.
With more than 200 hotels and resorts
in over 35 countries and territories,
guests can experience offerings
that include the iconic Heavenly®
Bed, RunWESTIN and Westin Gear
Lending with New Balance®, delicious
and nutritious Eat Well menu and
the innovative workspace Tangent.
To learn more, visit www.westin.
com. Stay connected to Westin on
Facebook and @westin on Twitter
and Instagram. Westin is proud to
participate in the company’s awardwinning
loyalty programs – Marriott
Rewards®, The Ritz-Carlton Rewards®,
and Starwood Preferred Guest® (SPG).
The programs, operating under one
set of unparalleled benefits, enable
members to earn points toward free
hotel stays, achieve Elite status faster
than ever, and seamlessly book or
redeem points for stays throughout
our loyalty portfolio of 29 brands and
more than 6,700 participating hotels
in 130 countries & territories. To
enroll for free or for more information
about the programs, visit members.
marriott.com.
The 50new 44th | year Vol 29 | brings 2020 | www.hotelier-indonesia.com
a fresh
food direction to Seminyak’s KU
DE TA, as the iconic beachside
establishment welcomes a new
executive kitchen team
Seminyak, Bali favourite KU DE TA has
announced the arrival of a new executive
kitchen team, led by Executive Chef Jeremy
Hunt and Head Chef Warren Carney. The new
culinary lineup signals a fresh direction for
the quintessential Bali establishment.
Since joining the team, the pair have
introduced ample change to the two KU
DE TA restaurants – casual KU DE TA, and
fine dining Mejekawi. Inspired by and
reflective of the island’s seasonal produce
and laid-back tropical lifestyle, the new
menu directions encapsulate the food
philosophies the new chefs bring with them.
Both South African-born and classically
trained Cordon Bleu graduates, Jeremy and
Warren have established a distinct new
dining direction for the venue, focusing
on crisp flavours and classic techniques,
designed to be enjoyed while digesting the
spectacular ocean views.
44th | Vol 29 | 2020 | www.hotelier-indonesia.com 51
KU DE TA
welcomes a new
executive kitchen team
Both chefs bring international flair and experience
to their new roles. Prior to joining KU DE TA, Executive
Chef Jeremy spent his childhood on a large-scale
family farm, where he developed a lifelong love
of fresh and seasonal produce. His career in the
kitchen has taken him around the world, from the
esteemed private club Ochre Point in Newport, USA
to the multi-award-winning North Island, a luxurious
private island in the Seychelles. Head chef Warren
also boasts an illustrious resume, having worked at
one of the World’s 50 Best Restaurants, La Colombe,
as well as heading up the team at Madam Zingara
and Asoka.
The duo have already begun reinvigorating the
menus of both KU DE TA restaurants. “I’m big on
innovation,” explains Jeremy. “I enjoy sourcing
interesting ingredients and pairing them with
trending flavours.
I also like connecting with a wide range of palettes.
Because KU DE TA has such an international clientele,
I’ve ensured that there is something for everybody
on our menus. It’s imperative that we select premium
produce and deliver them at the highest level.”
Dishes won’t fall into a specific niche says Warren.
“[We focus on] creating menus and special dishes
that are consistently great and not necessarily
from a specific genre. The chef is the genre or
style. Respecting the ingredients and giving them
the care they are due, to accentuate what they
are and how you want the customer to perceive
them, with harmonious flavour, texture, colour
and presentation. [We’re] hoping to tickle all of
the senses while doing so, to create an experience
rather than a plate of food.”
52
44th | Vol 29 | 2020 | www.hotelier-indonesia.com
Hotel JAL City Bangkok
will open in Thonglor
on May 8, 2020
Guests will be able to use the roof top swimming
pool at the adjacent Hotel Nikko Bangkok.
The restaurant on the second floor of the hotel will
serve breakfast from 5 a.m. for the convenience of
guests departing early.
Special opening room rates for One Harmony members
available now
Hotel JAL City Bangkok, the 13th JAL City property to be operated
by Okura Nikko Hotel Management, one of the largest hotel
operators headquartered in Japan, will open on May 8, 2020.
Located on Sukhumvit Road in Bangkok’s Thonglor tourist and
business district and currently operating as “Hotel
Verve Bangkok”, the property will be rebranded as “Hotel JAL
City Bangkok”.
The hotel is now taking bookings, offering special opening rates
from THB 2,800++ for standard room, inclusive of complimentary
breakfast for two, for stays from May 8 and valid until July
31, 2020.
Hotel JAL City Bangkok is situated adjacent to
Hotel Nikko Bangkok, which opened in January
2019.
Thonglor BTS Skytrain station is just a three-minute walk
away. Thonglor is an area extending north and south from
Soi Sukhumvit 55, commonly known as Thonglor Road, in the
Wattana district of central Bangkok. The area has long been
home to many Japanese and other expatriates as well as
wealthy Thais. The Bangkok International Trade & Exhibition
Centre and Queen Sirikit Convention Center, along with multinational
restaurants, bars, community-type malls and international
hospitals,are all nearby, making it a prime location for
both business and leisure.
“We are delighted to be able to introduce the
Hotel JAL City brand outside Japan for the first
time,” said Mr Jo Sato, the hotel’s cluster general
manager. “We’re expecting it to bring broader
recognition of our hotel brand in Thailand. We
aim to provide services that take advantage of
the convenient and strategic location of the
new hotel.
Hotel JAL City Bangkok comprises 324 chic and relaxing guest
rooms, each with a standard area of around 28 square meters.
In-room TVs offer nine Japanese TV channels, including commercial
channels. All bathrooms are equipped with bathtubs.
Spacious 56-square-meter rooms that are suitable for long stays
offer bathrooms with separate shower booths and a separate
toilet.
Three meeting rooms will be available.The hotel is
the first property outside Japan to operate under
the Hotel JAL City brand, and the fourth property in
Thailand that will be operated by Okura Nikko Hotel
Management, following The Okura Prestige Bangkok
(opened May 2012), Hotel Nikko Bangkok (opened
January, 2019), and Hotel Nikko Amata City Chonburi
(scheduled to open in 2021).
Overview
Address: 22/1 Soi Sukhumvit 55 (Thonglor) Klongtan
Nua, Wattana, Bangkok, Thailand
Total floor space: 16,782 square meters
Number of floors: 16
Number of guest rooms: 324
Facilities: Restaurant (148 seats), Three function
rooms (232 sqm, 75 sqm & 23 sqm)
Access: 3 minutes’ walk from Thonglor BTS station
Promotional Opening Rates for One
Harmony members.
Standard (28 sqm) THB 2,800++ per night
Premium Standard (28 sqm) THB 3,100++ per night
J-Residence (56 sqm) THB 6,300++ per night
**Opening rates are available from May 8 to December
31, 2020 when booked by July 31, 2020.
** New and existing One Harmony members are
entitled to the above rates
** Complimentary breakfast for up to two guests is
included.
** These promotional rates are offered subject to
availability and can change without notice.
For reservations, please contact
Tel: +66 (0) 2080 2177
Email: rsvn@bangkok.hoteljalcity.com
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HILTON ANNOUNCES
SIGNING OF LARGEST
HOTEL IN ITS
BANGKOK ESTATE
Management agreement signed with AP Prime
Property Company Ltd. to convert former
Grand Ayudhaya Hotel into 608-room Hilton
Bangkok Ratchada
BANGKOK, Thailand – February 19, 2020 – Hilton, one of the
world’s fastest-growing hospitality companies, today announces
the signing of a management agreement for its largest hotel
in Bangkok yet. Together with real estate company, AP Prime
Property Company Ltd., Hilton will convert the former Grand
Ayudhaya Hotel into a 608-room hotel under the company’s
flagship brand, with a target to open it as Hilton Bangkok
Ratchada in 2022. The launch of the hotel will represent the
hospitality company’s third hotel to operate under the Hilton
Hotels & Resorts brand in Bangkok, joining sister hotels
Millennium Hilton Bangkok and Hilton Sukhumvit Bangkok.
“Bangkok is a key regional business hub and has long been
an established destination for leisure travelers, as well as a
venue of choice for meetings and events. Combined with the
government’s direction for the Ratchadapisek area to be the next
business and financial district in Bangkok, the upcoming Hilton
Bangkok Ratchada will be in one of the most coveted addresses
for businesses in Bangkok when it opens,” said Guy Phillips,
senior vice president, development, Asia & Australasia, Hilton.
“We are always looking for the right opportunity to grow the
presence of our flagship brand, and we are delighted to be
working with AP Prime Property Company Ltd to plant the Hilton
flag in yet another prime location in Bangkok,” said Paul Hutton,
vice president, operations, South East Asia, Hilton. “The strength
of Hilton’s commercial engine will put the hotel in good stead
and we are confident the hotel will be top of mind for travelers
visiting for both leisure and business.”
No more than 27 kilometers from both the Suvarnabhumi Airport
and Don Mueang International Airport, the hotel will be located
on one of Bangkok’s major arteries, Ratchadapisek Road, which
sits in close proximity to commercial buildings and landmarks,
such as the Thailand Cultural Centre and Siam Niramit, both
of which are premier locations for many international arts and
cultural shows in Bangkok. The larger vicinity has also been
earmarked as one of Bangkok’s rising business and financial
districts.Following the refurbishment process, the hotel will
feature an executive lounge and two restaurants,including an
all-day dining restaurant and a Chinese specialty restaurant,
with other dining options available in the hotel’s café and
bar. It will also boast generous meetings and events spaces of
approximately 2,584 square meters, including an 816 square
metered-ballroom. Guests can spend their down-time in the
hotel’s fitness center or pool.
“Having been in the real estate business for a long time, we
have worked with a number of management companies and
are mindful of what we look for in a partner. Signing this
agreement with Hilton is testament of the confidence we have
in their management experience and track record, and we look
forward to working with Hilton to create an outstanding hotel
that will exceed the expectations of our guests,” said Dr. Apichai
Taechaubol, President, AP Prime Property Co., Ltd.
In Thailand, Hilton currently operates 11 properties across four
key brands – Waldorf Astoria Hotels & Resorts, Conrad Hotels
& Resorts, Hilton Hotels & Resorts and DoubleTree by Hilton.
Over the next three to five years, the company is targeting to
open six hotels in its pipeline, including the first hotel under its
lifestyle brand, Canopy by Hilton, which is set to open in Bangkok
in 2022. Hilton Hotels & Resorts is part of Hilton Honors®, the
award-winning guest-loyalty program for Hilton’s 18 distinct
hotel brands.
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SWISS-BELHOTEL
INTERNATIONAL
UNVEILS ‘MEET
NOW, STAY LATER’
MICE PACKAGE IN
INDONESIA
Swiss-Belboutique Yogyakarta
Swiss-Belhotel Pekanbaru
Convention Swiss-Belhotel
Mangga Besar
Hong Kong – Swiss-Belhotel
International, the global
hospitality management chain,
has celebrated its deep connection
with Indonesia by introducing a
striking MICE package.
The “Meet now, Stay later” package
provides guests with 20% off MICE
published rates at all SwissBelhotel
International’s Indonesian hotels,
resorts and residences. It is valid
between 1 February and 2 March.
Swiss-Belhotel has been operating
in Indonesia for more than 25
years, and was recently named the
country’s “Leading Global Hotel
Chain” for an unprecedented ninth
time at the Indonesia Travel and
Tourism Awards.
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The Group is at the vanguard of the country’s MICE
sector, providing delegates with cutting-edge facilities
ranging from intimate strategy sessions and beachfront
board meetings to team-building retreats, training
sessions and large-scale conferences, gala dinners and
themed parties. In short, Swiss-Belhotel has the perfect
property to suit every type of event.
Swiss-Belhotel International recently announced it would
launch 12 properties in Indonesia by 2022, taking its
portfolio in the fascinating archipelago to an incredible
84 properties.
For more information about Swiss-Belhotel International,
please visit www.swiss-belhotel.com.
Swiss-Belhotel International currently manages a portfolio
of more than 145* hotels, resorts and projects located
in Cambodia, China, Indonesia, Malaysia, Philippines,
Vietnam, Bahrain, Egypt, Georgia, Iraq, Kuwait, Oman,
Qatar, Saudi Arabia, United Arab Emirates, Australia,
New Zealand, Bulgaria, Germany, Italy, Switzerland and
Tanzania. Awarded Indonesia’s Leading Global Hotel
Chain for nine years, Swiss-Belhotel International is one
of the world’s fastestgrowing international hotel and
hospitality management groups. The Group provides
comprehensive and highly professional development
and management services in all aspects of hotel, resort
and serviced residences. Offices are located in Hong
Kong, New Zealand,
Australia, China, Europe, Indonesia, United Arab Emirates,
and Vietnam.
*Numbers may fluctuate
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SUDAMALA RESORTS APPOINTS ESA
INTERNATIONAL TO CRAFT ITS LATEST AUTHENTIC
INDONESIAN BEACHFRONT RETREAT: SUDAMALA
SUITES & VILLAS, KOMODO
BALI-BASED ARCHITECTURE STUDIO TO CREATE BRAND NEW
LUXURY RETREAT IN LABUAN BAJO, FLORES, INSPIRED BY THE
NATURAL AND CULTURAL HERITAGE OF THE DESTINATION
February 2020 Bali, Indonesia –
Sudamala Resorts, the art-inspired
Indonesian boutique resort
company, has appointed awardwinning
architecture studio ESA
International to create its latest
barefoot beachfront retreat,
Sudamala Suites & Villas, Komodo,
Labuan Bajo.
Based in Bali, ESA International has
developed an exceptional portfolio
of projects in Indonesia, including
some of the archipelago’s most
distinctive hotels and resorts. The
company has worked with major
international luxury hotel brands
such as Four Seasons, Hyatt and
COMO Hotels & Resorts, and it also
conceived two other Sudamala
resorts: Sudamala Suites & Villas,
Sanur, which opened in 2011, and
Sudamala Suites & Villas, Lombok in
2013.
Scheduled to start welcoming guests
in Q2 2020, Sudamala Suites & Villas,
Komodo will blend seamlessly into
its stunning surroundings, on the
spectacular west coast of Flores,
East Nusa Tenggara. The resort’s
sensitive design will reflect the
classical architectural style of this
ancient region, with a concept
that showcases traditional building
techniques, local materials,
authentic art and natural fabrics.
Labuan Bajo is a former fishing
village that used to be visited by the
Bajo tribe, a seafaring group from
Sulawesi which finally settled in the
area and assimilated with the local
people.
Their influence can be discovered at
Sudamala Suites & Villas, Komodo,
which blends the native style of
village dwellings
with the dramatic thatched conical
roofs that are unique to this part of
Indonesia.
Facing the beach and blessed with
breathtaking views of the Labuan
Bajo Strait, the resort exudes a
deep sense of calm and freedom. It
respects local wisdom and captures
the spirit of the island, while helping
to preserve the environment. Native
trees have been preserved to
encourage wildlife, provide shade
and ensure a wonderfully tranquil
ambience.
The 68 suites and 16 villas reveals
rustic beach-chic interiors combined
with contemporary comforts and
modern technology. The Garden
Suites promise private balconies
overlooking the lush landscape,
while the Beachfront and Sea View
Suites command exceptional views
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of the Labuan Bajo Strait, and the luxurious Private Pool
Villas provide expansive courtyards, alfresco pavilions
and inviting outdoor pools.
For more information about Sudamala Resorts, please
visit www.sudamalaresorts.com or email to info@
sudamalaresorts.com.
The restaurant allows guests to dine in nature, kissed
by the gentle sea breeze, while the serene Sudajiva Spa
features four double treatment rooms and a soothing
spa pool, and the fitness centre houses the latest
equipment. Alternatively, guests can plunge into the
seafront swimming pool,
explore the underwater world from Aqura Dive, which
has its own training pool, or simply slip off their shoes
and stroll along the soft sandy beach.
ESA International has won several high-profile awards,
including the “World’s Best Apartment” title at the
2012 International Property Awards in London. It also
received the 2016 IAI Bali Award for the Sudamala Suites
& Villas, Sanur.
“We are delighted to work with ESA
International once again to create
Sudamala Suites & Villas, Komodo, Labuan
Bajo – a one-of-a-kind resort that depicts
the charm and beauty of its destination.
We want to introduce internationalstandard
hospitality to Labuan Bajo,
while also promoting the region’s rich
cultural heritage. ESA’s expert team
of architects have embraced our vision
of creating the first true resort in the
region’s hottest destination, and we look
forward to presenting this outstanding
property to the world in 2020,” said Emily
Subrata, Director of Sudamala Resorts.
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METROPOLE HANOI
AWARDED 5-STAR
RATING FROM FORBES
TRAVEL GUIDE
“Sofitel Legend Metropole Hanoi is a supremely beautiful hotel,
inside and out. Every corner is a compelling photo opportunity,
especially in the gleaming historic wing and all-white inner
courtyard,” the Forbes Travel Guide noted in its inspector’s
highlights.
La Terrasse at Sofitel
Legend Metropole Hanoi
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HANOI (Feb.2020) — Sofitel
Legend Metropole Hanoi has been
awarded a Five-Star rating—the
top level of recognition—from
Forbes Travel Guide in the
independent ratings agency’s
assessment of luxury hotels,
restaurants and spas in Vietnam.
“Sofitel Legend Metropole Hanoi
is a supremely beautiful hotel,
inside and out. Every corner is a
compelling photo opportunity,
especially in the gleaming
historic wing and all-white inner
courtyard,” the Forbes Travel
Guide noted in its inspector’s
highlights.
Forbes Travel Guide, established
in 1958 (then called “Mobil Travel
Guide”), is the oldest travel guide
in the United States, and is the
creator of the original Five-Star
rating system for hotels. The
guide’s ratings are among the
most highly respected in the
hotel industry.
While the Metropole’s luxurious
accommodation and historic
facilities earned substantial praise
in the guide, the ratings place an
even greater emphasis on service,
meaning that the Metropole
distinguished itself primarily
through its warm, personalised
and attentive service both in the
hotel and in its award-winning
restaurants and spa.
“All of us here at the Metropole
understand that we’re the
caretakers of an incredible
historical hotel, and that the
service we provide must not only
be commensurate with the legacy
of this Grand Dame but must in
many ways exceed expectations,”
said General Manager William
Haandrikman. “This Five-Star
rating from Forbes affirms that
our team here is doing exactly
that.”
The Metropole Hanoi’s rich
history, including its Path of
History (and wartime bunker)
tour, also came in for praise
from Forbes Travel Guide, while
afternoon tea at Le Club Bar,
coffee at La Terrasse and cocktails
at Bamboo Bar were described as
experiences that have evolved
into “must-do Hanoi traditions.”
Moreover, Le Spa du Metropole
“is a sublime urban retreat…
ensconced in what feels more
like an elegant residence than a
wellness center,” the inspector’s
review added.
Forbes Travel Guide’s Five-Star
rating is meant to designate
“outstanding, often iconic
properties with virtually flawless
service and amazing facilities.”
In Vietnam, two hotels have
achieved Five-Star ratings and
three have earned Four-Star
ratings.
In order to complete their
evaluations, inspectors pay their
own way and stay anonymously
as typical guests for at least two
nights. Forbes Travel Guide bills
itself as the only independent,
global rating agency for luxury
hospitality, and says that only 20
percent of all hotels it rates earn
a Five-Star rating.
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THE ODIN HILLS
OWNERS CLUB
HERALDS AN
EXCLUSIVE HILLSIDE
COMMUNITY IN NISEKO
The Odin Hills showroom showcases
alpine luxe lifestyles in Niseko
Odin Hills - the vibrant alpine luxe village in Niseko
- introduces the Odin Hills Owners Club (OHOC)
providing owner services and member benefits for
hassle-free residential ownership and a fully-catered
alpine lifestyle. The developer behind the project has
also opened an experiential Odin Hills Showroom in
Niseko for people to learn more about their vision
and the benefits of owning a family residence at Odin
Hills.
Odin Hills, the 16-hectare private residential luxury
village in Hanazono, Niseko is the latest inspiring
residential development from Odin Property, a worldclass
developer with a proven track record of creating
exceptional property projects and value for their
owners through premium locations and a distinctive
design ethos. As an owner at Odin Hills, residents
automatically become members of OHOC which
offers a comprehensive program of owner services
and benefits and provides complete peace of mind
for the management of an owner’s property as well
as privileged access to a suite of superior services,
facilities and amenities.
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Management Team
Environment & Neighbourhood
Acting as a one-point-contact, the Odin Hills member
services team of OHOC provides individual property
management as well as dedicated concierge services
such as transportation planning, ski passes, dining
recommendations & bookings.
OHOC also manages the conservation and maintenance
of the entire village, the roads and sidewalks,the private
trails network and the ponds, including efficient snow
clearing in the winter and common ground landscaping
in the summer.
Property Management
OHOC provides year-round management and
maintenance of owners’ properties, including general
property maintenance, snow clearance, municipal
services, utilities and bills administration, accounting
and tax administration.
Holiday Rental Management
For owners looking to generate a return on their
investment by renting out their property when they are
not using it, OHOC provides dedicated holiday rental
management and marketing services.
The O Lodge
The O Lodge clubhouse is designed to provide spaces,
services and amenities catering to the lifestyles of
owners. Members are granted year-round enjoyment of
the ‘O Lodge’ club with access to an Alpine lounge, a
fitness centre, F&B, children & youth centre, an outfitters
centre with outdoor equipment, The O Lodge also
provides a program of activities such as guided firsttrack
skiing, access to surrounding golf clubs in the
summer, bicycle tours, etc.
With an experiential display of the Odin lifestyle, the
Odin Hills showroom has just opened to showcase the
new master plan and residential properties on offer.
Prospective buyers and investors visiting Niseko
are invited to learn more about OHOC and immerse
themselves in the stunning winter wonderland views of
Niseko.
ABOUT ODIN
Odin is a highly design-driven property brand devoted
to “intelligent luxury,” a philosophy which focuses on the
quality of the experience rather than the badge value
of a product. Odin strives to bring significant value-add
to their projects through innovative concepts, peoplecentric
architecture, contemporary interior design and
relevant product extensions including award-winning
furniture.
Founded in 2007 by Bjorn Fjelddahl, Chris Fjelddahl and
Nicolas Gontard, Odin pioneered the luxury real estate
market in Niseko, Japan. The innovative brand has grown
from a first luxury residence setting record prices for
Hokkaido to a portfolio of residential, retail (attracting
brands such as Moncler and Burton) and hotel projects,
as well as a number of dining and entertainment venues.
Visit www.odinhills.com for more information.
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Hotel Plus - HDE
2020 Presents
Ceramic Trends for
the Commercial
Real Estate Market
Tiles are back again as the beating heart of decorative
engineering exhibition zone at the 29th Hotel Plus -
HDE, China’s leading hotel show, organized by Sinoexpo
Informa Markets, Due to outbreak to be held on 27, 28
and 29 August 2020 at Shanghai New International Expo
Centre.
According to Winshang, China’s professional media
focusing on commercial property, there were nearly
6,420 medium-large scale commercial projects operating
in China by the end of 2018. After setting the record
high, another 982 projects are planned for opening
or have opened in 2019, and the total building area
is expected to reach 86.22 million sqm. Due to huge
domestic consumption needs, the increasing number of
commercial projects in the construction pipeline is the
major contributor to the continued growth of China tiles
market.
in hospitality and commercial channel under one roof, to
showcases a variety of finishes, sizes, colors, shapes and
patterns at Exhibition Hall E1 for designers, contractors
and purchasers from around the world.
Here are 4 main ceramic trends in Hotel
Plus – HDE 2020.
Litex Calacatta Borghini Collection
Extra-large format tiles
Tiles continue to be larger and larger. With big format
tiles on floors and walls, there are less joints, which
results in clean and smooth surfaces. Litex, the newlylaunched
brand by Romantic, Kasor and Tongyi, will
bring big format tiles perfect for hotel bathrooms,
lobbies, shops and beyond with a contemporary and
minimalist style.
Winning a high reputation in the industry after years of
continuous efforts, Hotel Plus - HDE serves as the sourcing
platform of construction and operation for hotels,
restaurants, clubs, retail shops and shopping malls.
It brings together the most dynamic and creative tile
manufacturers who are seeking business opportunities
Belite Show Room
Super small format tiles
While large format tiles are a popular choice for large
scale construction operations, super small ones are also
the new trend in interiors. By choosing small format
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Xinfeida Terrazzo Flooring at Seasaw Cafe
tiles, interior designers can realize
many creative design ideas and add
depth that makes a space feel more
compact. Belite, Yuechangying and
MDC will present various kinds of
small format tiles that can meet the
different design needs.
Overland Grey Series
Neutral tiles
Neutral tile is versatile by nature
and mainly black, white and grey in
color, making it easier to match with
different decor styles. Trending in
walls and floors, neutral tiles stand
out and leave the impression of a chic
as well as comfortable atmosphere.
Qualicer, Overland and Damia are
among the representative exhibitors
that will showcase complementary
neutrals in tiles.
Terrazzo tiles
Terrazzo excels as a composite
flooring material that has been
used for centuries across the globe.
Terrazzo tile is manufactured to
introduce a dynamic and retro
sense to interior decor with its
vibrant grains, which feature both
a fascinating speckled appearance
and extremely durable construction.
Huabao Stone, Xinfeida, Battlo,
GUI·YI and Moma will demonstrate
a premium quality collection of
terrazzo tiles at their booths.
Pre-register today for a free visitor
badge to Hotel Plus - HDE 2020
and develop new partners for your
business!
About Hotel Plus – HDE
Shanghai International Hospitality
Design & Supplies Expo (HDE), as
the most important part of Hotel
Plus, is a one-stop sourcing platform
for hotels, restaurants, clubs, retail
shops, shopping malls and other
commercial properties. It is derived
from Expo Build China and integrated
with Hotelex. Exhibit ranges from
building & decoration, engineering
& design, interior design, lighting
& intelligence, smart hotel, fitness
& leisure, hotel furnishing, hotel
supplies, hotel investment &
franchise. The next edition will be
held from 27-29 August 2020 at
Shanghai New International Expo
Centre.
JOIN VIP BUYER PROGRAM
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Visit to explore various hotel
supplies from 800 exhibitors!
HOTEL PLUS - HDE IS CHINA’S LEADING HOTEL SHOW FOR HOTEL MANAGERS, OPERATORS, DESIGNERS AND
TRADE BUYERS TO SOURCE THE LATEST DESIGN MATERIALS AND SUPPLIES.
Over fruitful three days, the whole industry will be gathered under one roof, making new contacts, exchanging
market insights, and exploring an extensive range of hotel supplies from regional and international
exhibitors.
Guest Room Amenities
Hotel Uniform Show
Toiletries, cosmetics, travel kits, aroma & fragrances, waste baskets,
tissue boxes, mirrors, etc.
Hotel Textiles
Linens, bedding, towels, bathrobes, slippers, decorative fabrics,
tablecloth, napkins, etc.
Electric Appliances
Hair Dryers, kettles, mini-bars, safes, audio equipment, phones,
air purifiers, hand dryers, electric irons, etc.
Hotel Uniforms
Security uniforms, concierge uniforms, housekeeping uniforms,
waiter & waitress uniforms, etc.
China Hotel Procurement Conference
Listen operators, experts and suppliers say on solution
of operation and procurement issues.
Observe the uniform’s style, color, fabric
and how it looks like on hotel staff in real working
scenario.
Hotel Housekeeping Competition
Housekeeping staff from regional star hotels will compete
against one another to demonstrate their professional
skills and abilities.
#HotelPlus #HDE2020
Hotel Plus - HDE is organized
by Sinoexpo Informa Markets.
Tel: +86 21 3339 2133
Email: jade.liao@imsinoexpo.com
Office address: 8F, Urban Development International Tower
, No. 355 Hong Qiao Road, Shanghai, China
Get your FREE badge to the show today!
Register Now >
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MUSLIM FASHION FESTIVAL
(MUFFEST) 2020
Muslim Fashion Festival (MUFFEST) is an
annual muslim fashion event aimed
to strengthen Indonesia’s economy
through local moslem fashion industry.
The idea of MUFFEST is triggered by the
vision of Indonesia’s government to make Indonesia as
the world’s muslim fashion center, and reinforced by the
growth of local muslim fashion industry for recent years.
MUFFEST featuring a wide range of muslim fashion products
from conventional to urban style.These are intended
to improve the standard of designers, entrepreneurs and
other stakeholders involved in this industry, to compete
internationally.
Muslim Fashion Festival 2020 will feature various muslim
fashion products ranging from conventional to urban
styles, highlighting the current up-andcoming trends in
fashion. Designers, entrepreneurs and other stakeholders
in the fashion industry are encouraged to participate
as this event is specially geared towards grooming these
talents in raising their standard to a higher level and
to be ready to compete internationally. In addition to
fashion products, Muslim Fashion Festival 2020 will also
feature accessories and other products related to muslim
lifestyle.
www.muslimfashionfestival.com
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THE REVAMPED
KARMA BEACH IN
ULUWATU MAKES ITS
DEBUT
BALI’S FAVOURITE BEACHSIDE RESORT
INTRODUCES A STYLISH NEW LOOK AFTER AN
OPULENT RENOVATION
Bali is home to an abundant population of beach venues, with one
of its most adored being found at luxury resort Karma Kandara
in Uluwatu. Karma Beach is located by the iconic Uluwatu reef,
offering guests and day visitors the chance to wallow in the crystalclear
waters of the resort’s private beach, to the sound of chilled
beats with a cocktail in hand.
Karma Beach looks destined to cement its status as Bali’s best
beachside offering after debuting the major renovation of the
space on December 20. The venue has undergone an extensive
renovation courtesy of the efforts of lauded designer Tina
Kirschner, who has drastically redesigned the space to embrace a
more tropical feel.
“We’re keeping the typical Karma deconstructed beach
vibe but with a more modern, sexy twist,” she explains.
Karma Beach is now separated into two distinct offerings; Karma
Beach Dining, and Karma Beach Bar. The former has seen a seat
increase from 87 to 110 due to the addition of more decking,
bar seating, and large round communal dining offerings facing
the beach for bigger groups. Wet weather protection is now also
available, courtesy of a new thatched roof to protect diners when
weather is less than perfect.
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Foodies will be pleased to note that a new pizza oven and
sushi bar has been introduced to the kitchen, joined by new
art deco furniture and lighting, and swing chairs. A revamped
bathroom has three new beach showers for guests eager to go
straight from beach to bar. A slew of new dining experiences
will also be available, including the resort’s famed bamboo
seafood barbecue.
The former pizza area at the back of the restaurant will be
transformed into the new bar and lounge zone. Intended
as a space to relax and enjoy some of the world’s best DJs,
the bar will be a haven for chilling out, boasting large swing
chairs overlooking the ocean and wooden stools paired with
a single large communal table, from where guests can indulge
in tropical libations from the famous Karma cocktail menu.
With organic shapes and recycled materials aplenty, the new
Karma Beach looks set to re-establish the Uluwatu favourite as
a must-visit for visitors to the Bukit Peninsula.
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BACKGROUND ON KARMA GROUP
Karma Group is an award-winning international travel
and lifestyle brand offering extraordinary experiences
in the world’s most beautiful locations and is headed
by Chairman and Founder, John Spence, former Ernst
& Young Entrepreneur of the Year and member of the
judging panel for the Ernst & Young World Entrepreneur
of the Year. John has been honored by being awarded
the Edward P. Bass Honorary Fellowship at Yale in the
Fall Semester of 2019 in the School of Architecture,
marking the first time Yale has extended this to the
same person more than once. He has also been
awarded a Distinguished Visiting Fellowship at UCLA
as well as working with students from the University
of Pennsylvania to design a chateau development in
Carcassonne.
The Karma Group is comprised of Karma Resorts, Karma
Retreats, Karma Royal, Karma Estates, Karma Beach,
Karma Spa and Karma Boutique. The Group is currently
operating 33 resorts in more than 10 countries, including
Australia, France, Germany, Greece, India, Indonesia,
Thailand, Vietnam and the United Kingdom. There are
currently five properties in development and the Group
is negotiating three separate acquisitions in Scotland (a
golf resort), Cyprus, and Bulgaria. In 2016, Karma group
and Sanctum Hotel Group announced a joint venture
to develop a series of authentic rock ‘n’ roll styled and
orientated hotels in strategic locations around the world,
accompanied by an exclusive private membership club,
now with over 85,000 members.
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In 2017, Karma were awarded the contract
to manage and develop the golf course on
Rottnest Island in Western Australia and
in Greece, RCI, the worldwide leader in
vacation exchange, selected Karma Group
to manage its operations in the Greek
market whilst redevelopment began on
Karma Minoan in Crete. Karma Group is
a sponsor of the England Rugby 7’s team,
as well as the Rosslyn Park HSBC National
Schools Sevens, the world’s largest school
rugby tournament. Karma Group recently
invested in its first racehorse with a view to
future expansion of its stable.
www.karmagroup.com
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HOSPITALITY PHONES | PT Bytel Sarana Telkomindo
Jl. Utan Panjang Timur Raya no.6A,
Komplek Ruko Klinik Anggrek Jakarta - 10650
Phone :(62) 21 42888767 Fax : (62) 21 42888768
Email : cs@bytel.co.id | bytel@cbn.net.id
Website : www.bytel.co.id
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Indonesia International Furniture Expo
(IFEX) 2020
The association is always optimistic that our furniture industry
will continue to grow and increase its performance from
time to time,” explains Chairman of the Indonesia Furniture
Industry and Craft Association (HIMKI), Soenoto.
Pursuing the Opportunity to
Increase Indonesian Furniture
Competitiveness and Export Value
Jakarta, 19 December 2019 – The furniture industry
is still regarded as one of the main backbones for
the Indonesian economy. The industry absorbs a
huge amount of human resources and the number
is increasing from time to time. The data from the
Ministry of Industry shows an increase in furniture export
value. Last year, Indonesian furniture export valued was
recorded at US$1.69 billion. On average, the industry is
experiencing a growth of 4 per cent per annum.
He further says that the industry’s current growth reaches
5-6 per cent per year meanwhile, Vietnam’s growth has
reached 16 per cent per annum. Furniture industry stakeholders,
namely the industry players and the government,
need to work together more intensely to pursue the 10 per
cent deficit. Soenoto says the country’s industry players
can also work with players from other countries, such as
with China, to increase the competitiveness of Indonesian
furniture products.
In line with the above efforts, the country’s Capital
Investment Coordinating Board (BKPM) is reportedly offering
investment opportunities in Indonesia to Guangdong
and Shandong businessmen. Hundreds of businessmen
from both provinces have stated their interest to invest
in Indonesia, particularly in Central Java. Soenoto says
Chinese investors can help increase Indonesian
The Indonesian furniture industry is projected to remain
growing considering the country has several advantages
such as the high number of human resources and abundant
raw material supply. To date, Indonesian forest land
reaches around 120 million hectares, of which 12 million
hectares are categorized as production forests. Indonesia is
also famous as the world’s largest rattan producer with 312
types of rattan that the industry can utilize.
To realize further growth, the country’s furniture industry
needs continuous innovations in terms of the design, the
technology, the marketing strategy, and the after-sales
service to ensure a high level of customer satisfaction.
Region-wise, Indonesian furniture export is still lagging
behind Vietnam, which currently sits on 7th place. Globally,
the furniture export market is dominated by China followed
by Germany, Italy, Poland, and the United States.
“Our furniture industry still has many home works
that we need to solve before we can compete with
Malaysia and Vietnam. We do have many advantages
to support the industry’s growth but we are
still unable to maximize these advantages.
furniture industry, especially in the finishing sector.
“Partnering with Chinese businessmen is one of the ways
to accelerate our furniture industry’s growth. However,
we must keep our pivotal role in the industry from the
upstream sectors. Partnership with these businessmen can
unlock new opportunities to work with their international
business network,” says Soenoto.
The Opportunity to Increase Export
As the organization that houses Indonesian furniture
industry players, HIMKI regularly conducts events to promote
the industry’s growth to the local and international
public. One of HIMKI’s annual event is the Indonesia
International Furniture Expo (IFEX) that has been successful
in introducing and promoting Indonesian quality furniture
to the global audience. In March 2020, HIMKI is scheduled
to host this largest business-to-business (B2B) furniture
exhibition in Indonesia and the region. All these years, IFEX
has managed to provide the medium to grow the industry.
It attracts thousands of buyers and visitors and offers
a golden opportunity to local industry players to exhibit
their best products to these international audiences.
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HIMKI was officially declared on May 31 2016 in Jakarta
and was later confirmed on July 28 2016 at the Ministry of
Industry and on the same day was approved by President
Joko Widodo at Istana Negara.
HIMKI was established based on similarity in the vision,
mission, and purposes among its members to collectively
support the country’s furniture and craft industry. The
organization is expected to become the institution that is
aspirational and accommodating with the spirit of equality
among its members.
About Dyandra Promosindo
Last year, IFEX managed to draw 12 thousand visitors and
recorded an on-the-spot transaction of US$370 million.
“IFEX has been recognized as the primary destination
to global furniture industry players wanting to
find quality products as well as business partners in
Indonesia. These international buyers and visitors are
key to the success of IFEX and the efforts to increase
our export value to the global market,” says Soenoto.
Besides promoting the growth of Indonesian furniture
industry, one of IFEX 2020 targets is to take advantage of
the US market that is left by China due to the trade war
between the two countries. In addition to Europe, the US
is one of the major export destinations for Indonesian furniture
products. Soenoto says Indonesia is not the only
country to target the US market. He, therefore, encourages
the country’s industry players to find the right strategy
to win the US market that was previously dominated by
Chinese products.
About HIMKI
HIMKI is the result of the merger of two previous organizations
in furniture and craft industry namely AMKRI and
ASMINDO. The merger was strongly supported by President
Joko Widodo to create a single entity that is strong and
huge that also serves as the government’s partner in supporting
the industry to encourage the competitiveness of
furniture and craft products in the domestic and international
markets.
Dyandra Promosindo is a Professional Event Organizer
(PEO) in Indonesia, and is a sub-holding company of PT
Dyandra Media International, Tbk (DYAN). Since its established
in 1994, Dyandra Promosindo has managed to
record impressive track record of exhibitions throughout
Indonesia. Dyandra Promosindo has organized more
than 850 exhibitions in Jakarta, Surabaya, Yogyakarta, Bali,
Makassar, Medan and other major cities in Indonesia. To
date, Dyandra Promosindo has 11 subsidiaries in event/
exhibition organizer, concert promotor, and digital agency
businesses. These subsidiaries are, among others, PT
Dyandra Communication (Dyacomm), PT Fasen Creative
Quality (Quad), PT Visicita Imaji Semesta (Visicomm), PT
Idea Besar Komunika (Ideacomm), PT Visi Sarana Media
Digital (Underlined), PT Dyan Mas Entertainment (DME
Asia), and PT Dyandra Global Edutainment. With more
than 1,000 exhibitors annually, including foreign exhibitors,
Dyandra Promosindo has proven itself as the trusted
business partner while improving itself to realize a better
exhibition culture in Indonesia. Dyandra Promosindo has
organized various exhibitions such as B2B exhibition, B2C
exhibition, music concerts, world-scale conferences and
summits.
Dyandra Promosindo is the first PEO in Indonesia with ISO
9001:2008 certification for management quality system.
The exhibitions organized by Dyandra Promosindo, among
others, are: Indonesia International Motor Show, Indonesia
International Furniture Expo, Indonesian Petroleum
Association Convex, International Franchise, License and
Business Concept Expo & Conference, and many more.
www.ifexindonesia.com
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Our burgers
We’re healthily obsessed with our
burgers and what goes in them. We
keep our standards high, no matter
what country we’re serving them in.
From pick to prep and cook to bite,
every step is considered and every
burger is made with love.
Our planet
We take responsibility for our footprint
and are always looking for
new ways we can do better by our
planet. In Bali our food waste is
composted, our glass bottles and
cans are recycled and our oil is recycled
into biodiesel. And that’s just
the beginning.
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Our community
Since 2011 we’ve donated over
$4,500,00 to community groups
across Australia. Now, we’re spreading
the love even further by
bringing Local Matters to Bali.
With your token votes, we’ll share
our community spirit with local
groups across Bali.
Grill’d Bali
Jl. Kayu Jati No.3x,
Kerobokan Kelod, Kec. Kuta Utara,
Kabupaten Badung, Bali 80361,
Indonesia
Phone or WhatsApp: +62 811 399
9716
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INTERNATIONAL
INDONESIA SEAFOOD &
MEAT (IISM)
International Indonesia Seafood & Meat (IISM) is now
opening its doors for high-level decision makers, including
buyers and suppliers, in cold chain and refrigeration
industries from across the globe. Running in its 8th annual
edition, this leading exhibition is now focused on cold
chain technology, which includes: cold storage infrastructure,
temperature controlling, IT and handling solutions
for cold storages, as well as cold chain and cold supply
chain. This time, the event features technology providers
set to showcase their latest solutions related to cold
chain technology applied in seafood and meat industries.
It is a perfect platform tailored specifically as a bridge
that connects potential buyers and qualified sellers in the
industries. It’s a lucrative event that offers comprehensive
business and networking opportunities.
Visit IISM
IISM is established as the region’s most important conference
and expo for seafood & meat industry focusing
on cold connection. Provide a comprehensive selection
of new products, services, technology and solutions
applicable across diverse industries and sectors. IISM is
complemented with one-day conference to enhance your
business opportunities
EXHIBITION CONTACT :
Komplek Perkantoran Graha Kencana Blok CH-CI
Jl. Raya Pejuangan No. 88
Kebon Jeruk, Jakarta 11530 - Indonesia
+62 21 5366 0804
+62 21 5325 890 / 887
iism@pelitapromo.com
Mrs. Nely Lie - Sales Manager
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The Most Anticipated
Hotel and Resort Openings
in Asia in 2020
Banyan Tree Krabi
Singapore-based Banyan Tree Holdings Ltd, one of Asia’s
foremost luxury hotel groups, has announced plans
to open a new resort in Krabi in the second quarter of
2020. Currently under development in a serene location
on Tubkaek Beach, a scenic 45-minute drive from Krabi
Airport, Banyan Tree Krabi fronts powdery white sands
and the shallow-shelved coast of the Andaman Sea. The
new Thai resort will offer 72 pool suites and villas, among
them seven 2-bedroom options and one three-bedroom
villa. Facilities include all-day dining, a ballroom, a wedding
chapel, a beach club, a kids’ club, and a fitness center.
In keeping with Banyan Tree’s holistic branding, the resort
will also host a rainforest-themed spa.
Fusion Suites Vung Tau
Fusion’s newest hotel, Fusion Suites Vung Tau, is set to
open in January in southern Vietnam’s popular coastal
playground. The new 21-storey property features 171
well-appointed suites and apartments, a multitude of
dining options, a spa, yoga studio, and a rooftop infinity
pool. The property offers views of the ocean, and complements
the setting with playful interiors dressed in sea
green, ocean blue, and a wide range of ocean-inspired hues
in between. The same sense of whimsy informs the building’s
complex facade with pastel-coloured glass panels that
zig-zag upwards. For dining options the hotel has the Fresh
restaurant (open all-day), a rooftop bar, and market stalls in
the lobby. The property’s 12 treatment room spa is inspired
by the sea and features signature therapies based around salt.
Conveniently located in the heart of Vung Tau, the hotel is just
a short trip by boat or road from Ho Chi Minh City.
Tanah Gajah, a resort by Hadiprana
On January 1, 2020, The Chedi Club Tanah Gajah in Ubud
will return to its roots as it becomes Tanah Gajah, a resort
by Hadiprana and the flagship property of a new hospitality
group Hadiprana Hospitality. The property was first built
in the 1980s as a holiday home for legendary Indonesian
architect and designer, Hendra Hadiprana, and his family. The
family retreat was then transformed into an idyllic resort set
among the rice paddies of Ubud under GHM’s management.
Intimate, yet spacious, the five-hectare property features
twenty art-filled accommodation options, ranging from one
bedroom suites with open air bathrooms and lotus pond
views, to a one-of-a-kind two bedroom estate with a private
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pool. The Restaurant is set to reopen as The Tempayan,
named for the large traditional earthenware jars that
decorate the heart of the dining destination amid the rice
paddies. A new tapas lounge, Panen Padi, will open in a
prime location with a view of tranquil swan ponds on one
side and lush fields unfolding on the other. The ceiling of
the restored building will be adorned with a traditional
Balinese painting that shares Hendra Hadiprana’s life story.
Hadiprana’s original presence is felt at the property, with
a myriad of sculptures, antiques, and artwork that the collector
picked up over the years adorning all corners of the
site. Plans are also in motion for expanding on the array of
authentic experiences on offer to guests.
Ancient Hue
When people refer to a room being “fit for a king”, they are
usually talking figuratively. Not so in the case of Ancient
Hue, a luxury boutique complex of authentic nha ruong
(garden homes) about to be unveiled in Hue, Vietnam’s
former royal capital. The five ancient royal houses at the
resort were originally used as dwellings for members of
the extended imperial families: relatives of the emperors
who used to preside over the nation. Beautifully restored
by skilled Vietnamese artisans, the garden homes feature
Azerai Ke Ga Bay
The luxurious and secluded oceanfront retreat Azerai Ke
Ga Bay is set to open on Apr. 1, 2020 as the third property
in Vietnam in Azerai Resorts’ growing portfolio. The
55-room resort, which will succeed Princess D’Annam
Resort & Spa on the same site following a six-month
renovation, is located 180km east of Saigon on a sweeping,
five-kilometer white sand beach on the South China
Sea. Framed to the north by Hon Ba Island, with its historic
1899-built colonial French lighthouse, and to the
south by soaring sand dunes, the property cultivates
one of the most naturally splendid oceanfront settings
in the country. The guest rooms, suites and villas evoke
a contemporary aesthetic defined by elegant and simple
design, with many units boasting either plunge pools or
more spacious private pools.
Azerai Ke Ga Bay marks the brand’s first beach resort,
and follows Azerai La Residence, Hue, a historic city hotel
overlooking the Perfume River in Vietnam’s former imperial
capital, and Azerai Can Tho, a tropical retreat set on a
peaceful islet in the Mekong Delta. Azerai was formed by
hotelier Adrian Zecha.
an exquisite fusion of traditional charm and contemporary
luxury. Ancient Hue is owned and was conceived by Trails
of Indochina, one of Southeast Asia’s leading boutique tour
operators. Indeed, the property is a passion project for Trails
of Indochina founder John Tue Nguyen, who is originally
from Hue. “Ancient Hue is a way for me to leave some kind
of legacy,” he says. “Hue is like nowhere else in Vietnam. The
original charm is intact. With Ancient Hue we are trying to
ensure that the city’s heritage and character is preserved.”
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GOT JOBS INFO?
SHARE WITH US
POST YOUR NEXT HOSPITALITY RECRUITMENT WITH HOTELIER INDONESIA
More than 70.000 Quality Jobs Seeker is ready for any positions
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DEDEH LINDA SARI(ASITA
: 0856 2400 8117
SILVIA (ASITA)
: 0813 9572 2345
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Azerai Can Tho Introduces
4- and 6-Day Healthy Yoga
Retreat Packages
CAN THO, Vietnam (Feb. 18, 2020) — Yoga fans
and wellness enthusiasts will learn to master
essential poses while calming their minds and
re-energizing their bodies with new, multiple-day
healthy yoga retreat packages at Azerai Can Tho.
The retreats are for experienced practitioners
and newcomers alike, and include 6 day/5 night
(“Ultimate Yoga Retreat”) and 4 day/3 night
(“Essential Yoga Getaway”) options. All retreats
feature twice-daily yoga sessions, daily spa
treatments and specially designed healthy “yogic
menus” for breakfast, lunch and dinner. Located
on a private islet on the Hau River in Vietnam’s
Mekong Delta and accessible only by boat, Azerai
Can Tho offers a peaceful natural setting for the
retreats, with a breezy outdoor yoga pavilion
overlooking mature banyan trees and lush
greenery. The resort is secluded but close to the
city of Can Tho.
“Azerai Can Tho is a popular destination for
wellness holidays, and these new yoga retreats
allow guests to embrace the natural splendor
of our surroundings in an active, immersive and
completely rejuvenating new way,” said General
Manager Vuko Kralj.
All retreats begin with a wellness consultation
and introductory yoga session on the first
evening, followed by a healthy dinner at the
resort’s Cafe.
Mornings typically begin with a special detox
tea made with turmeric, ginger, lemongrass and
orange peel (and optional lime juice and honey).
Then it’s time for the first of the day’s two yoga
sessions: a 60-minute dynamic hatha yoga and
static asanas session.
During their stay, guests will have one breakfast
served on board the resort’s luxury boat, as
they take in the sights and smells of the Nine
Dragon River Delta. All meals served as part of
the healthy yoga retreats feature detailed calorie
counts and dietary highlights, with most dishes
including vegetarian, gluten-free, egg-free and
dairy-free options.
Each afternoon, guests will experience a different
spa treatment, such as traditional Vietnamese
oil therapy or a harmonious facial treatment,
at The Azerai Spa, in addition to steam and
sauna sessions to detoxify the body and relax
the muscles. An evening 60-minute hatha yoga
session caps each day before another healthy
dinner at the Cafe.
Also included in the retreats are pranayama
breathing practice, meditation sessions, a live
cooking session, and herbal teas and snacks,
including nourishing natural juices such as
“Immune Booster,” made with spinach, celery,
lemon, ginger and apple, and “Glowing Skin,”
which features beetroot, orange, apple,
cucumber and celery.
Healthy yoga packages are priced
at 65,850,000 VND ($2,833 USD) for
the “Ultimate Yoga Retreat” and
38,500,000 VND ($1,656 USD) for the
“Essential Yoga Getaway.” For
more information or reservations,
please contact
reservations.cantho@azerai.com
*Azerai Can Tho’s outdoor yoga pavilion
**The swimming pool at Azerai Can Tho
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Increase Revenue Per Guest - A Cheat Sheet
In order to create impactful guest experiences, you must create multiple touch points that are
personalized to each guest and will leave them wanting more.
Here are some of the ways you can begin the process of earning more revenue per guest:
1 2
Consult Your Guest CRM
Offer personalized services before or on
arrival like special rooms, a welcome drink on
arrival, a special menu based on stay history,
and other services which make them feel
special.
Communicate at the Right Time
Review guest communications and identify
days and times that have high engagement
rates, so you know the right time to connect
with guests.
3 4
Optimize For Mobile
Customize Communications
Remember that 94% of business travelers and
Use PMS data to segment guests according to
80% of leisure travelers appreciated the ability to
traveler type, demographics, past purchase
request services using their own smartphones so
history, interests and more. Personalized emails
optimize your communications, upsell offers and
and other content based on these guest insights
website for mobiles.
are more likely to engage potential guests.
5 6
Upsell Strategically
Offer guests relevant upsells at the right time that
will result in higher conversions, increased revenue,
direct booking and added upsell revenue.
Collect Feedback & Analytics
Collect feedback regularly, so you can understand what
worked for your guests and what didn’t. Collect guest
preferences, so you can enrich your data and identify
useful trends to capitalize on for the next visit.
Ready to try Marketing Automation?
Schedule a Call
Getting Your
Hotel Email
Marketing to
Work For You
done correctly, and can add considerable
revenue to your hotel. So we've made an easy
step by step list for you to follow, so you can
start getting your hotel email marketing to
start working for you.
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Before starting an email marketing campaign, you should decide on an
objective, so you can analyze the campaign’s performance and decide if
the campaign was a success, and if it met the objective.
Possible Objectives include:
1. Increase Traffic
2. Generate Revenue
3. Brand Awareness
HOTEL MARKETING
Set Campaign Frequency
Before working on the actual design and content of your email
campaign, you should also decide on a campaign frequency.
Campaigns could be:
1. One-off campaigns
2. Automated email series
3. Behavior Based campaigns
Decide Campaign Objectives
Make Your Hotel
Marketing Work for You
Build an Effective List
In order for your email campaigns to be successful, you need to
ascertain data integrity and quality.
Getting Your
Hotel Email
Marketing to
Work For You
Email Marketing yields fantastic results when
done correctly, and can add considerable
revenue to your hotel. So we've made an easy
step by step list for you to follow, so you can
start getting your hotel email marketing to
start working for you.
Design Your Email
Make sure to:
1. Evaluate your current lists
2. Segment your lists to personalize campaigns
1. One-off campaigns
2. Automated email series
3. Behavior Based campaigns
Before starting an email marketing campaign, you should decide on an
objective, so you can analyze the campaign’s performance and decide if
the campaign was a success, and if it met the objective.
Possible Objectives include:
1. Increase Traffic
2. Generate Revenue
3. Brand Awareness
Before working on the actual design and content of your email
campaign, you should also decide on a campaign frequency.
Campaigns could be:
Decide Campaign Objectives
Set Campaign Frequency
Once your campaign objectives are clearly defined, and your
lists are ready, you can begin to design your email. Ensure your
emails should be aesthetically pleasing and catch your guest's eye.
Make sure to:
1. Write good subject lines
2. Create eye catching CTA's
3. Use good images that are not too heavy
Track & Optimize
A crucial part of email marketing is tracking key metrics after the
campaign is sent.
Track:
1. Open Rate
2. Click Rate
3. Hard & Soft Bounce Rate
To Download the Full Practical Guide to Hotel Email Marketing, Click Here
Build an Effective List
In order for your email campaigns to be successful, you need to
ascertain data integrity and quality.
DOWLOAD THE FULL PRACTICAL GUIDE TO HOTEL EMAIL MARKETING NOW
Make sure to:
1. Evaluate your current lists
2. Segment your lists to personalize campaigns
Design Your Email
Once your campaign objectives are clearly defined, and your
lists are ready, you can begin to design your email. Ensure your
emails should be aesthetically pleasing and catch your guest's eye.
Make sure to:
1. Write good subject lines
2. Create eye catching CTA's
3. Use good images that are not too heavy
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A new restaurant,
new experiences,
and a renewed focus
on art anchor the
rebranded resort
BALI, Indonesia (Jan. 9, 2020) - This month after nearly
two decades under management by GHM, the once
private family estate of noted Indonesian architect
Hendra Hadiprana is returning to its roots and
relaunching as Tanah Gajah, a resort by Hadiprana. The
idyllic 20-key property, set amid the rice paddies in
Bali’s spiritual heart of Ubud, will be the flagship resort
of a new group, Hadiprana Hospitality.
More than a name change is underway at this Leading
Hotel of the World. The resort is launching a new tapas
lounge with one-of-a-kind Balinese artwork carved into
the ceiling. Its extensive art collection is expanding
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with new purpose-built installations. And the resort
is building more bridges into the depths of Bali,
including an off-the-beaten path trek that carries
guests to another Hadiprana estate.
Tanah Gajah was built in the 1980s as a holiday home
for the legendary designer and transformed into a
resort in 2004 when Hadiprana’s imagination conjured
the possibility of another estate nearby. Though he
relocated his family from the five-hectare property,
his art collection remained and continued to evolve
as he added myriad sculptures, antiques, and artwork
from his travels.
As the resort comes back into the family, the founder,
who passed in 2018, will be the inspiration for the
art rather than the connoisseur who supplied it. The
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ceiling of the restored Huiyam villa,
that was the estate’s first building, is
now adorned with a traditional Balinese
painting that shares Hendra Hadiprana’s
life story with guests who glance
upwards. Huiyam is also the location of a
new tapas outlet, Panen Padi Lounge. The
resort’s second dining option commands
a prime location with views of a tranquil
swan pond to one side and lush rice
paddies on the other.
“Hendra Hadiprana defined Indonesian
luxury hotel design as we know it today,”
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said Tanah Gajah’s GM Deasy Swandarini. “He was the man behind
several upscale hotels and resorts across Indonesia. Although
it was at Tanah Gajah, his home, where he really groomed his
passion for design, and where we plan to continue his story.”
Reverence for local art is a core pillar of the newly rebranded
property. The Bird Lounge --first built in 1993 and dedicated to
Bali’s Birds of Paradise -- has been refurbished and complemented
by a new dynamic artwork installation of a menagerie of birds.
Delving into what is truly local and sharing that with guests is one
of the group’s core visions. Soon visitors will venture away from
the area’s well-trodden rice paddies and make their way through
family-owned fields and terraced landscapes all the way to Bumi
Duadari, Hadiprana’s other estate on the edge of the Petanu River.
Guests are assigned a personal butler who will lead them on this
hour-long trek through the countryside, that includes a break at
Duadari.
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Duadari is set to undergo a renovation at a later date to bring its
rooms into the portfolio of options that can be booked through
TANAH GAJAH. THIS CLOSER RELATIONSHIP BETWEEN THE
TWO HADIPRANA SITES WILL ALLOW GUESTS TO EXPERIENCE
THE CONTRASTING SIDES OF UBUD: VALLEY & JUNGLE AND
RICE PADDIES & GARDENS.
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Tanah Gajah’s local roots will be strengthened with the renaming of key sites on the
property to reflect its origin. The Restaurant is now The Tempayan, named for the large
traditional earthenware jars that decorate the heart of the restaurant.
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“Sometimes evolving means
returning to the place where
you first began,” added
Swandarini. “With the change
we’re honouring where we
came from and using that as
inspiration to fine tune what’s
in place and expand on what
works to create something
truly extraordinary.”
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FUEL APPOINTS SUSAN SPIVEY TO THE ROLE OF VP OF BUSINESS DEVELOPMENT
Sales and marketing maven
joins hospitality software
innovator.
Myrtle Beach, SC - February
26, 2020 - Fuel, the premier
provider of hotel marketing software
and digital agency services for the hospitality
sector, has appointed Susan
Spivey as Vice President of Business
Development.
As Director of Business Development,
Spivey will be responsible for cultivating
new business opportunities, while
working closely with the Fuel leadership
team to coordinate strategic goals
for future growth and expansion.
“
Susan has
an impressive
track
record, and
her extensive
sales experience
will make her an important
addition to our
growing team,” said
Stuart Butler, COO at
Fuel. “Her standout networking
abilities will
be put to the test as we
head into 2020, and we
are excited for her to
join our team and we
embark on an important
period of strategic
growth.”
Spivey brings a diverse set of skills to
her new position, which she cultivated
throughout her successful career spanning
more than two decades. She most
recently served as Principal of sales
firm SellingVelocity, where she provided
consulting services to a variety
of business sectors. Before this, Spivey
held the position of Regional Sales
Director for cloud-based business management
software developer NetSuite,
and as Managing Partner of consulting
firm SalesLatitude.
“
It is a true
privilege to
join the team
at Fuel,” Spivey
said. “Their comprehensive
offerings
allow hotel partners
to do more without
relying on third parties,
which is a concept
that inspires me in
my professional and
personal life. I am
enthusiastic about our
opportunities for the
coming year!”
For more information on Fuel’s
advanced suite of hospitality solutions,
please visit fueltravel.com.
About Fuel | As a leading provider of
advanced software solutions and digital
marketing services for the hotel
industry, Fuel helps independent
hotels, resorts, condotels, and management
groups maximize market
share and profitability. This is achieved
by providing a comprehensive suite
of software and marketing solutions
including: the Fuel Booking Engine,
Fuel AI-Powered CRM & Marketing
Automation, Fuel Mobile App & Digital
Key, Fuel Gauge Analytics Dashboard,
website development, SEO, SEM, email
marketing, social media, and analytics
services. Through these solutions,
Fuel helps properties drive more direct
bookings and reduce reliance on thirdparty
channels. To learn more about
Fuel and to take your travel marketing
to the next level, call (843) 839-1456,
visit the website, listen to the #1-ranked
Fuel Hotel Marketing Podcast, and follow
Fuel on Facebook and Twitter.
3 - 6 MAR 2020
SINGAPORE EXPO
www.fhaHoReCa.com
31 MAR - 3 APR 2020
SINGAPORE EXPO
www.fhaFnB.com
2 MEGA EVENTS.
SAME TRUSTED BRAND.
Come 2020, Food&HotelAsia (FHA) expands to bring forth
more quality sourcing options from the global marketplace
for buyers through TWO focused mega events.
FHA-HoReCa at a glance
Over 2,000 exhibitors from 70 countries/regions
17 international group pavilions
Exhibit profile:
• Bakery & Pastry
• Foodservice & Hospitality Equipment
• Hospitality Style
• Hospitality Technology
• Speciality Coffee & Tea
FHA-Food & Beverage at a glance
Over 2,000 exhibitors from 70 countries/regions
54 international group pavilions
Exhibit profile:
• Food & Beverage
• Food Processing & Packaging Technology
• Wines & Spirits
[held alongside ProWine Asia(Singapore)]
BOOK YOUR SPACE TODAY!
Contact us at enquiry@foodnhotelasia.com
Organiser
Join us on
Food&HotelAsia
#FHA
FHA2020_HCA_W210x280mm_EN_D3.indd 1
27/3/19 4:05 PM
44th | Vol 29 | 2020 | www.hotelier-indonesia.com 127
fhafnb.com
FHA-Food &
Beverage will
be held 2-5
March 2021
Singapore, 27 February 2020 - Informa
Markets has announced that the revised
dates for FHA-Food & Beverage are 2-5
March 2021 at Singapore EXPO & MAX
Atria.
The event was originally scheduled to take place
from 31 March – 3 April 2020 at Singapore EXPO &
MAX Atria.
Mr Martyn Cox, Event Director, Hospitality, Food &
Beverage - Singapore, Informa Markets, said, “FHA’s
rich history of collaboration with our longstanding
partners and attendees is a huge contributor
to our success today. After much deliberation with
our partners and industry associations we have
concluded the new dates for FHA will provide the
all-around best conditions for our community and
optimal business performance for our exhibitors and
buyers.”
“We would like to thank you for your understanding
and look forward to welcoming the international
F&B community back next year, where we will continue
to break new ground at the largest food and
beverage showcase in Asia.”
31 MAR
TO
03 APR
2020
SINGAPORE EXPO
www.fhaFnB.com
DISCOVER THE
LARGEST
INTERNATIONAL
F&B SHOWCASE IN ASIA
EXHIBIT PROFILE
> Food & Beverage
> Food Ingredients
> Food Processing &
Packaging Technology
> Wine & Spirits
co-located with ProWine Asia (Singapore)
2,000
exhibitors from
70 countries/regions
54
international
group pavilions
80%
direct participation
from original manufacturers
Pre-register your visit now!
www.fhafnb.com/pre-register
Organiser
Join us on
Food&HotelAsia
#FHA
FHFB20_Ad_HCAOrHotel_210x280mm_D3.indd 1
25/9/19 6:03 pm
44th | Vol 29 | 2020 | www.hotelier-indonesia.com 129
“We understand Informa Markets’
decision to reschedule FHA-Food &
Beverage to 2021,and are committed
to working closely with them and
our valued partners towards a
successful show next year. We
remain confident in Singapore’s
strong reputation as a preferred
destination for MICE events. FHA-
Food & Beverage is a key highlight
in Singapore’s event calendar, and
we look forward to welcoming all
attendees and exhibitors in 2021,”
said Mr Andrew Phua, Director
of Exhibitions and Conferences,
Singapore Tourism Board.
Alvin Lim, Executive Director for Brand and Customer
Experience at SingEx Holdings, said, “We are honoured
to host one of the world’s largest food and beverage
platforms at Singapore EXPO & MAX Atria. FHA-Food
& Beverage is an essential business and networking
driver for the global F&B industry, and we share
Informa Markets’ commitment to making well-being
a top priority. Together with our other partners, we
will continue our ongoing engagement on building
an enhanced experience for the F&B community when
they return next year.”
The FHA team will be in touch with all
participants to discuss event logistics
and planning.
fhafnb.com
About FHA-Food & Beverage
The platform of choice for industry professionals,
including distributors, importers, manufacturers and
retailers from Asia to see and source for high quality,
new-to-market food ingredients, drinks and fresh
produce. More than 80 per cent of the 2,000 exhibitors
participating in FHA-Food & Beverage are renowned
manufacturers and brands hailing from 70 countries
and regions. For more information, please visit www.
fhafnb.com.
About Informa Markets
FHA-Food & Beverage is organised by Informa Markets,
a division of Informa plc. Informa Markets creates platforms
for industries and specialist markets to trade,
innovate and grow. Our portfolio is comprised of
more than 550 international B2B events and brands
in markets including Healthcare & Pharmaceuticals,
Infrastructure, Construction & Real Estate, Fashion &
Apparel, Hospitality, Food & Beverage, and Health &
Nutrition, among others. We provide customers and
partners around the globe with opportunities to
engage, experience and do business through faceto-face
exhibitions, specialist digital content and
actionable data solutions. As the world’s leading
exhibitions organiser, we bring a diverse range of
specialist markets to life, unlocking opportunities and
helping them to thrive 365 days of the year. For more
information, please visit
www.informamarkets.com.
3TO6
MARCH
2020
SINGAPORE EXPO
www.fhaHoReCa.com
MEET THE
WORLD’S LEADING
HOSPITALITY
SUPPLIERS IN ASIA
EXHIBIT PROFILE
> Bakery, Pastry & Gelato
> Foodservice & Hospitality Equipment
> Hospitality Style
> Hospitality Technology
> Speciality Coffee & Tea
2,000
exhibitors from
70 countries/regions
17
international
group pavilions
70%
direct participation
from original manufacturers
Pre-register your visit now!
www.fhahoreca.com/pre-register
Organiser
Join us on
Food&HotelAsia
#FHA
FHRC20_Ad_HCA/H_210x280mm_D1.indd 1
23/9/19 2:46 pm
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FHA-HORECA TAKES
A DEEP DIVE INTO
HOSPITALITY
EXPERIENTIAL
TRENDS IN ASIA
Singapore, In the latest FHA Insider
Special report ‘Experiential trends
in hospitality: Behind the scenes’
published by FHA-HoReCa, Asia’s
most comprehensive industry event
for hospitality and foodservice supplies,
industry experts shared their
insights on what makes for a successful
hospitality experience. With
the expected growth of the global
luxury travel market by US$2.5
trillion in the next five years and
increasing demand for more personalisation
and experiences among
travellers, Asian hospitality industry
players have the opportunity to
offer unique concepts and enhanced
services to grow their markets.
The report highlighted the growing
importance of storytelling and how
authentic and creatively crafted stories
can contribute significantly to
the success of a F&B or hospitality
establishment. It also delved into
the growing number of millennial
travellers and their influence on the
hospitality industry.
Serving up authenticity and
memorable experiences
Noting that just serving a delicious
meal is no longer the end of an experience,
Ben Gregoire, Vice-President
of CKP Hospitality Consultants,
explained that, “Good hospitality
is all about providing memorable
experiences for guests. Today’s consumers
are more discerning than
ever.” Gregoire added that establishments
must consider every single
aspect of the guest experience —
from the initial contact point to the
moment they leave.
Agreeing, Anurag Bali, Assistant
Vice-President, Food and Beverage,
South East Asia & Australasia of
the Shangri-La Group added, “It’s
all about the guest experience and
well-established, well-run concepts
— a strong story.” Pointing out the
dining trends now making “a strong
story” across the region, Bali shared
that restaurants and eateries that
incorporate other elements such
as décor or music, in addition to a
strong menu, are also attracting
diners in Asia.
Establishments that tell a good story
through a combination of elements
such as décor or lighting are what
currently attracts guests in Asia.
(Photo credit: Shangri-La Group,
courtesy of FHA Insider Special)
fhahoreca.com
Indeed, with consumers more welltravelled
and knowledgeable about
the flavours of different food or the
origins of certain ingredients, restaurants
striving for authenticity
will focus more on their food stories.
According to Nicole Fall, Founder
of Asian Consumer Intelligence
and Head of Trends at Capchavate,
this trend has resulted in “a virtuous
cycle of restaurants upping
their game attempting to recreate
dishes as authentically as possible,
whereas in the past, there was
more emphasis on localisation or
changing particular flavours and
ingredients to suit local palates.”
Using technology to engage
Technology is also a great enabler as
F&B operators can now use digital
tools to further enhance the customer
experience. Eric Chia, CEO of
cloud-based loyalty software provider
Advocado noted that “
while many hospitality service
providers are focusing on the operations
(efficiency and productivity)
side of the business, we see a great
opportunity to use technology to
grow, nurture prospective customers,
and eventually turn them to
loyal fans.” Chia pointed out that
capturing consumer loyalty in the
current digital age is becoming
difficult as well. He advised business
owners who want to achieve
“maximum bang for their consumer
acquisition buck” to adopt innovative
ways to capture and grow their
customer base.
Growing the generational
markets
While millennials are the fastest
growing segment in the luxury
travel market, the hospitality industry
should also look at catering
to the different age groups such
as the baby boomers. This latest
trend would be an opportunity for
the industry to create services that
would promote more inclusivity
among diverse age groups.
“In the Asian region, for example,
generational family holidays are
nothing new,” said Asian Consumer
Intelligence’s Fall. “What is new
is the recognition that different
ages have different needs. Yet until
relatively recently, families were
lumped into the same category
whether the member was grandma
or the toddler.”
Asian Consumer Intelligence predicted
that more emphasis will be
placed on families’ distinctive needs
without falling into the stereotypical
tropes in the future. Consumers,
regardless of age group, would
be looking for seamless experiences,
both ‘in real life’ and online.
fhahoreca.com
The leading Indonesian
craftsmanship expo Get prepared for
the newest batik fashion-wears. Mark
your calendar now! Get the finest
batik fashion, accessories and crafts
products. And get ready to show
the now looks of you and family in
new fashions and accessories from
Indocraft 2020. More than just
batik, the 17th series is to come up
with extensive varieties of fashionwears,
accessories and craft products
representing different regions of
Indonesia, each with a touch of
unique ethnic features. 11-15 March
2020, Cendrawasih Room, Jakarta
Convention Center. Organized by
Debindo in support of promoting the
best of original Indonesian fashion
and craft products.
Make sure to join in as an exhibitor
or visitor in search of the best
priced and best choice of original
Indonesian products. Find out more
at www.pameranindocraft.com
or follow our Official Account on
Instagram @pameranindocraft
134 44th | Vol 29 | 2020 | www.hotelier-indonesia.com
Sands Restaurant overlooks a spectacular
secluded cove flanked by coral reefs.
Wok-fried crab
44th | Vol 29 | 2020 | www.hotelier-indonesia.com 135
Samui
Restaurant
Reopens with
Fiery New
Menu
Cooking by wok is just one of the
eight fire-based techniques at Sands.
KOH SAMUI,
Thailand — If
you smell something
sizzling
down in southeastern
Koh
Samui these
days, chances
are it’s coming
from Banyan
Tree Samui’s beachfront restaurant,
Sands, where Chef Rainer
Roersch is rolling out his smoking
hot “8-Fires” cuisine.
BEACHFRONT DINING INCLUDES
EVERYTHING FROM BARBECUES
AND BRICK OVENS TO WOK FIRES
AND FLAMBÉS.
“We were looking for a
very visual and atmospheric
theme,” said Chef
Rainer. “Something eyecatching
that our chefs
could prepare under the
coconut trees and the
moonlight. The key element
would be fire.”
The new-look Sands restaurant — which recently reopened
after a three-month renovation that includes a
new retractable roof — has been adapted to include
eight workstations featuring different traditional forms
of cooking with fire - brick oven, charcoal grill, wok fire,
stove-top, table-burner, hot stone, Santa Maria grill, and
flambé.
136 44th | Vol 29 | 2020 | www.hotelier-indonesia.com
“There is something mesmerizing about food sizzling over
an open fire,” said Chef Rainer. “From the native American
concept of the sacred fire pit (bara-bicu) to Japanese hibachi,
meaning ‘fire bowl’, to Indonesian satay and Middle
Eastern shish kebabs, it has a global appeal and has existed
since time immemorial.”
Sands’ new menu has been beefed up to include a selection
of meats and seafood adaptable to the 8-Fire techniques.
Diners have a choice of Australian Wagyu beef and Black
Angus steaks, lamb cutlets, BBQ pork ribs, chicken breast
or veal cutlets. Fresh local seafood choices include lobster,
jumbo prawns, scallops and squid, as well as imported
Norwegian salmon and Australian barramundi.
“We can really showcase the true aromas and flavors of seafood
and prime cuts by using smoke, flaming liqueurs and
truffle spray,” said Chef Rainer. “And of course, the tableside
presentation is spectacular. It’s fun for all the family with the
sizzling fires in all directions, but it can also be a romantic
evening for two with sea breezes, soft sand and fine wine.”
From the chef’s garden come the ingredients for vegetarian
options including risottos, pizzas and casseroles, fresh
salads, and pasta dishes such as pumpkin gnocchi. And
among the many mouthwatering starters on the new menu
are tuna tartar, pan-fried foie gras, beef carpaccio, Louisiana
crab cakes (in green mango salad) and the overwhelming
“Seafood Symphony for 2”.
Sands Restaurant overlooks the sapphire sea of the Gulf of
Thailand from a secluded cove flanked by coral reefs. It is
one of three signature dining venues at the award-winning
Banyan Tree Samui resort, which is recognized as one of the
leading hotels in Asia. The 38-acre property is nestled on a
steep hillside and hosts 88 luxury villas, each with its own
private infinity pool.
Sands seats 60 diners indoors and up to 42 on the open
terrace. The restaurant is open to Banyan Tree guests and
non-guests alike from 11:30am to 11pm, seven days a week.
Reservations are recommended.
Villas at Banyan Tree Samui, each with infinity pool, start
from US$550 per night.
About Banyan Tree Hotels & Resorts
The Banyan Tree Group is a leading international operator
and developer of premium resorts, hotels, residences and
spas, with a collection of award-winning brands. Banyan
Tree offers a Sanctuary to rejuvenate the mind, body and
soul in awe-inspiring locations around the globe. Rediscover
the romance of travel as you journey to iconic destinations
where authentic, memorable experiences await. Angsana
brings the adventure back into travel whatever your age or
reason to visit. Intertwining local chic and a vibrant fun-filled
atmosphere, Angsana offers amazing destination playgrounds
across the world. Cassia is a bold new proposition
in the extended stay sector, offering stylish, cutting edge
hotel residences for holidays and business travel. It offers
incredible choice for families, friends and couples. Dhawa
is a casual and contemporary full-service hotel that fuses
imaginative design, absolute comfort and seamless technology
into a single stay experience. It curates a plethora of
choices to achieve a truly customised stay.
To date, the Banyan Tree Group manages and/or has ownership
interests in over 47 hotels and resorts, 63 spas, 73 retail
galleries; as well as three golf courses in 24 countries.
ABOUT BANYAN TREE HOLDINGS LIMITED
Banyan Tree Holdings Limited (“Banyan Tree” or the “Group”)
is a leading international operator and developer of premium
resorts, hotels, residences and spas, with 47 hotels
and resorts, 63 spas, 73 retail galleries, and three golf courses
in 24 countries. Each resort typically has between 75 to 300
rooms and commands room rates at the higher end of each
property’s particular market.
The Group’s primary business is centered on four brands: the
award-winning Banyan Tree and Angsana, as well as newly
established Cassia and Dhawa. Banyan Tree also operates
the leading integrated resort in Thailand – Laguna Phuket
-- through the Group’s subsidiary, Laguna Resorts & Hotels
Public Company Limited. Two other integrated resorts –
Laguna Bintan in Indonesia and Laguna Lăng Cô in Central
Vietnam – complete the status of the Group as the leading
operator of integrated resorts in Asia.
As a leading operator of spas in Asia, Banyan Tree’s spas are
one of the key features in their resorts and hotels. Its retail
arm Banyan Tree Gallery complements and reinforces the
branding of the resort, hotel and spa operations.
44th | Vol 29 | 2020 | www.hotelier-indonesia.com 137
A Banyan Tree chef
prepares a flaming
flambé
Since the launch of the first Banyan Tree resort, Banyan
Tree Phuket, in 1994, Banyan Tree has received over 2,480
awards and accolades for the resorts, hotels and spas that
the Group manages. The Group has also received recognition
for its commitment to sustainability for environmental
protection and emphasis on corporate social responsibility.
In addition to its currently operating hotels, resorts,
spas and golf courses, the Group currently has 21 hotels
and resorts under construction, and another 31 under
development.
www.banyantree.com
www.angsana.com
www.cassia.com
www.dhawa.com
VILLAS AT BANYAN
TREE SAMUI, EACH
WITH INFINITY
POOL, START FROM
US$550 PER NIGHT.
138 44th | Vol 29 | 2020 | www.hotelier-indonesia.com
Going solar? Go with REC.
ROBUST AND DURABLE DESIGN, OPTIMIZED FOR ALL SUNLIGHT
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44th | Vol 29 | 2020 | www.hotelier-indonesia.com 139
REC SOLAR EMEA GmbH Leopoldstr.
175 80804 Munich. Germany. Phone
+49 89 4 42 38 59-0
The promise of linear power output
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REC india Pvt. Ltd. 3-B, Third Floor,
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REC is a leading global provider of
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140 44th | Vol 29 | 2020 | www.hotelier-indonesia.com
Alila Seminyak Launches New
Wellness Membership Programme
February 2020 - Kicking off the new
year with a healthy glow, Alila Seminyak
introduces its newest wellness
membership programme, “Pump and
Pamper”, offering the opportunity to
revitalise with exclusive wellbeing
benefits within the resort’s luscious
facilities.
For those focused on accomplishing
their fitness goals, membership also
offers a complimentary consultation
and training session with a certified
personal trainer. Additionally, members
will receive complimentary treatments at
Spa Alila Seminyak to further rejuvenate
their wellbeing.
Situated in the heart of Bali’s hippest
destination, Alila Seminyak is ideal for
those looking to explore the lively side
of the island while still maintaining a
health-conscious lifestyle. Through the
Pump & Pamper programme, members
can enjoy 24/7 gym access, including
daily morning yoga classes.
After sweating it out in a session at the
gym, members can relax on a daybed
at the Beach Bar while replenishing
their energy with a fresh coconut, or
dine at Seasalt and indulge in healthy
refreshments.
44th | Vol 29 | 2020 | www.hotelier-indonesia.com 141
ALILA SEMINYAK
Pump & Pamper membership
benefits include:
• Access to Alila Seminyak’s 24-hour
gym
For more information and reservations,
email seminyak@alilahotels.com or call
+62 361 3021 888
About ALILA
• Complimentary consultation and
training session with a personal
trainer: once a month with 6-month
membership, and three times a
month with yearly membership (by
reservation)
• One complimentary Alila Seminyak
Massage with 6-month membership,
and one complimentary Half-Day
Escape and Lunch with yearly
membership
• Complimentary morning yoga class
• 30% off Spa Alila Seminyak
treatments
• 20% off food and beverages at Seasalt
and Beach Bar
Pump & Pamper Membership is
available in two options:
• IDR 8.5 mil++ (subject to 21% tax &
service charge)/6-month
The hallmark of Alila is the combination
of innovative design and luxury in unique
locations, set apart by an unprecedented
level of private space, crafted artisanship,
personalized hospitality, and bespoke
journeys. Alila means “Surprise” in
Sanskrit, which suitably describes the
refreshing character of our properties
and impressions of our guests when they
stay with us. In support of sustainable
tourism, Alila hotels adopt EarthCheck
operating standards, integrating the
natural, physical and cultural elements
of their environments. To stay at any of
Alila’s hotels and resorts is to embark on a
destination experience – be it in recreating
the flavors of the local cuisine, enhancing
your well-being through ancient healing
arts or the thrill of adventure sports, you
will rediscover the luxury of living at Alila.
For more information visit, alilahotels.
com, follow us on Instagram @AlilaHotels
or like us on Facebook.
• IDR 13 mil++ (subject to 21% tax &
service charge)/year
142 44th | Vol 29 | 2020 | www.hotelier-indonesia.com
Hyatt’s Americas full
service and select service
brand portfolios expected to grow by 33
percent by 2022
CHICAGO--(BUSINESS WIRE)-
-Hyatt Hotels Corporation
(NYSE: H) today announced
that Hyatt plans to grow its
Americas brand portfolio
with the expected opening
of more than 50 full service
and select service hotels
in 2020 and the addition of
more than 140 additional
hotels to its pipeline of hotels expected to open by 2022.
This growth is set to fuel Hyatt’s regional brand presence
by 33 percent of its current Americas portfolio. Newly
executed deals for properties – under management and
franchise agreements – will join 585 Hyatt hotels that are
currently open and operating in the Americas.
“Hyatt remains focused
on thoughtfully
growing our full
service and select
service portfolio of
brands in the Americas
region – and growing
and running our
core hotel business:
the development,
management and franchising of full service and select
service hotels, while being best-in-class,” said Pete Sears,
Americas group president, Hyatt. “Hyatt’s Americas
growth through 2022 further signals incredible strength
in our brand among owners, customers, and guests
across the largest region within Hyatt’s global portfolio.”
Hyatt Announces 33 percent growth by 2022
in Americas full service and select service
brand portfolios.
The Americas region continues to be a top priority
for Hyatt and prospective developers due to business
demand in several strong regional markets like California,
Texas, New York, Canada and Mexico.
Notably, Hyatt’s newest brands – Alila, Destination
Hotels, Joie de Vivre, and Thompson Hotels – are
experiencing strong growth with new openings and
executed managed and franchised deals, including the
following: The 225-room Thompson Washington D.C.,
which marked the Thompson Hotels brand’s introduction
to the nation’s capital on January 8, 2020;
44th | Vol 29 | 2020 | www.hotelier-indonesia.com 143
A 130-room Alila hotel in Encinitas, Calif., which will mark
the Alila brand’s first new-build hotel in the Americas in
early 2021;
The 80-room Quirk Hotel Charlottesville, A Destination
Hotel (Va.), which will mark the second Quirk Hotel in
Virginia, joining Quirk Hotel Richmond in March 2020;
and A 161-room Joie de Vivre hotel and 226-room
hotel within the Destination Hotels brand, located in
Oceanside, Calif., in late 2020.
The growth of the Hyatt Place and Hyatt House select
service brands, remains a strategic priority with more
than 100 expected to open across North and South
America through 2022.
New openings and executed managed and franchise
deals in the Americas, per brand, include:
Alila
Alila hotels feature a combination of innovative
design and luxury in unique locations, set apart by an
unprecedented level of private space, personalized
hospitality, and bespoke journeys. Alila means “Surprise”
in Sanskrit, which suitably describes the refreshing
character of Alila hotels and the impression guests feel
when they stay at Alila hotels. alilahotels.com
A hotel within the Alila brand, located in Encinitas, Calif.,
130 guestrooms, Early 2021
Andaz
Global in scale while local in perspective, the Andaz
brand of luxury lifestyle hotels weaves the sights,
sounds, and tastes of each property’s surroundings for
a distinctively local experience. andaz.com
Andaz Palm Springs (Calif.), 150 guestrooms, Late 2020
Andaz Toronto – Yorkville, 160 guestrooms, 2021
Andaz Turks & Caicos at Grace Bay, 184 guestrooms, 2021
Destination Hotels
The Destination Hotels brand is a collection of more
than 40 upscale and luxury independent hotels, resorts
and residences across North America. Serving as both
the explorer and the guide, Destination hotels ensure a
sense of genuine belonging and the chance to encounter
life-enhancing discoveries. destinationhotels.com
Quirk Hotel Charlottesville, A Destination Hotel (Va.), 80
guestrooms, March 2020 , Wyndhurst Manor & Club, A
Destination Hotel (Lenox, Mass.), 46 guestrooms, May
2020 , The Shay, A Destination Hotel (Culver City, Calif.),
148 guestrooms, Late Summer 2020
A hotel within the Destination Hotels brand, located in
Oceanside, Calif., 226 guestrooms, Late 2020
Grand Hyatt
Grand Hyatt hotels celebrate the iconic in small details
and magnificent moments. Drawing inspiration from
each destination, Grand Hyatt hotels provide superior
service and signature experiences within a backdrop
of dramatic architecture, world-class restaurants,
luxury spas, and spectacular meeting and event spaces.
grandhyatt.com
Grand Hyatt Nashville (Tenn.), 591 guestrooms, Fall 2020
, Grand Hyatt Grand Cayman, 351 guestrooms, 2022
144 44th | Vol 29 | 2020 | www.hotelier-indonesia.com
Hyatt Centric
Hyatt Centric is a brand of full-service lifestyle hotels
located in prime destinations around the world and is
Hyatt’s fastest growing lifestyle brand. Hyatt Centric
hotels help fuel guest discovery, located in the heart of
the action with passionately engaged team members
always on-hand to serve up insider knowledge and
provide local expertise. hyattcentric.com
Hyatt Centric Old Town Alexandria (Va.), 124 guestrooms,
January 22, 2020 , Hyatt Centric Downtown Portland
(Ore.), 220 guestrooms, February 2020 , Hyatt Centric
Downtown Minneapolis, 145 guestrooms, Spring 2020
, Hyatt Centric 39th & 5th New York, 163 guestrooms,
March 2020 , Hyatt Centric San Salvador (El Salvador),
138 guestrooms, April 2020 , Hyatt Centric Las Olas Fort
Lauderdale (Fla.), 238 guestrooms, May 2020 , Hyatt
Centric City Center Philadelphia, 332 guestrooms, June
2020 , Hyatt Centric Beale Street Memphis (Tenn.), 227
guestrooms, 2021 , Hyatt Centric Downtown Austin
(Texas), 200 guestrooms, 2021 , Hyatt Centric Downtown
Nashville (Tenn.), 252 guestrooms, 2021 , Hyatt Centric
Downtown Sacramento (Calif.), 172 guestrooms, 2021 ,
Hyatt Centric Koreatown Los Angeles, 310 guestrooms,
2021 , Hyatt Centric SouthPark Charlotte (N.C.), 175
guestrooms, 2021 , Hyatt Centric Buckhead Atlanta, 218
guestrooms, 2022 , Hyatt Centric Niagara Falls (Ontario,
Canada), 364 guestrooms, 2022
A hotel within the Hyatt Centric brand, located in
downtown Los Angeles, 138 guestrooms, 2022
Hyatt House
Hyatt House hotels are designed to welcome guests as
extended stay residents.
Apartment-style suites with fully equipped kitchens and
separate living areas remind guests of the conveniences
of home. hyatthouse.com
United States: More than 40 executed contracts for Hyatt
House hotels in key markets, including Scottsdale, Ariz.;
Los Angeles; Sacramento, Calif.; Denver; Lewes, Del.;
Tampa, Fla.; Orlando, Fla.; Atlanta; Chicago; Louisville,
Ky.; Kansas City, Mo.; Minneapolis, Minn.; Harlem, N.Y.;
Allentown, Penn.; Columbus, Ohio; Portland, Ore.;
Nashville, Tenn.; Houston; and Dallas.
Canada: Six executed contracts for Hyatt House hotels
in Edmonton, Alberta; Winnipeg, Manitoba; and Ottawa,
Hamilton and Mississauga, Ontario.
Hyatt Place
Hyatt Place hotels offer a modern, comfortable and
seamless experience, combining style and innovation
to create a casual hotel environment for today’s multitasking
traveler. From the lobby to the guest rooms to
in-hotel dining, every touchpoint is designed with the
high value business traveler in mind. hyattplace.com
United States: More than 65 executed contracts for Hyatt
Place hotels in key markets, including Fairbanks, Ala.;
Flagstaff, Ariz.; Fayetteville, Ark.; Bakersfield, Paso Robles
and Sonoma, Calif.; Titusville, Fla.; Chicago; Indianapolis;
Des Moines, Iowa; Wichita, Kan.; Bossier City, La.;
Boston; Reno, Nev.; Fort Lee and Newark, N.J.; Albany,
N.Y.; Winston Salem, N.C.; Philadelphia; Sioux Falls, S.D.;
Murfreesboro, Tenn.; Austin, Dallas,
Fort Worth, Houston, and McAllen, Texas; Harrisonburg
and Virginia Beach, Va.; and Vancouver, Wash.Canada:
Fourteen executed contracts for Hyatt Place hotels in
Kelowna and
44th | Vol 29 | 2020 | www.hotelier-indonesia.com 145
Prince George and Richmond, British Columbia;
Edmonton, Alberta; Winnipeg, Manitoba; Moncton, New
Brunswick; Toronto, Ottawa, Mississauga, Brampton,
Ontario; and Montreal, Quebec.Latin America: One
executed contract for Hyatt Place San Jose Cariari located
in Heredia, Costa Rica.
Hyatt Regency
Hyatt Regency hotels are intuitively designed to
make travel free from stress and filled with success.
Conveniently located in urban and resort locations
in more than 30 countries, Hyatt Regency hotels offer
seamless experiences for any occasion, from energizing
vacations to personalized, high-touch meetings.
hyattregency.com , Hyatt Regency Frisco (Texas), 301
guestrooms, Spring 2020 , Hyatt Regency Insurgentes
Mexico City, 250 guestrooms, 2021 , Hyatt Regency
Niagara Falls (Ontario, Canada), 703 guestrooms, 2022
, Hyatt Regency Salt Lake City (Utah), 700 guestrooms,
2022
Joie de Vivre
Since its founding in San Francisco in 1987, the Joie
de Vivre boutique lifestyle brand has made curating
playful travel through local connections and eclectic
experiences its signature. Each Joie de Vivre hotel is an
original concept designed to reflect its neighborhood.
jdvhotels.com The Ambassador Chicago, a Joie de Vivre
Hotel, 285 guestrooms, February 2020 , El Capitan, a Joie
de Vivre Hotel (Merced, Calif.), 114 guestrooms, Summer
2020 , A hotel within the Joie de Vivre brand, located in
Oceanside, Calif., 161 guestrooms, Late 2020
Miraval
Miraval is a luxury leader in wellness resorts and
spas for individuals looking to create a life in balance
through alignment of the body, mind and spirit. Opened
in 1995, Miraval Arizona in Tucson, Ariz., pioneered
the destination wellness spa resort category with its
comprehensive program of activities, experiences
and personal treatments. miravalresorts.com , Miraval
Berkshires (N.Y.), 102 guestrooms, May 2020
Park Hyatt
Park Hyatt hotels provide discerning, global travelers
with a refined home-away-from-home. Guests of Park
Hyatt hotels receive quietly confident and personalized
service in an enriching environment. Located in several
of the world’s premier destinations, each Park Hyatt
hotel is custom designed to combine sophistication with
understated luxury. parkhyatt.com
Park Hyatt Toronto* (Ontario, Canada), 219 guestrooms,
October 2020
*Reopening after property redesign
Park Hyatt Los Angeles at Oceanwide Plaza, 184
guestrooms, 2021 , Park Hyatt Los Cabos (Mexico), 163
guestrooms, 2021 , Park Hyatt Mexico City (Mexico), 155
guestrooms, 2021
Thompson Hotels
Founded in 2001, Thompson Hotels is an award-winning
lifestyle brand that delivers a new take on modern luxury
and tailored stays for guests with connections to worldclass
culinary offerings, arts and entertainment, and
groundbreaking design.
146 44th | Vol 29 | 2020 | www.hotelier-indonesia.com
Each location offers a stunning, carefully layered and
dynamic urban or resort setting that molds into the
surrounding community. thompsonhotels.com
Thompson Washington D.C., 225 guestrooms, January
8, 2020 , Thompson San Antonio, 162 guestrooms, Late
Summer 2020 , Thompson Dallas, 219 guestrooms, Fall
2020 , Thompson Hollywood (Calif.), 190 guestrooms,
2021 , Thompson Austin, 200 guestrooms, 2021 ,
Thompson Denver, 220 guestrooms, 2021 , Thompson
Savannah (Ga.), 193 guestrooms, 2021 , Thompson New
York – Central Park*, 2021
*Rebrand from Parker New York
Thompson South Beach (Miami), 150 guestrooms, 2022
The Unbound Collection by Hyatt
The Unbound Collection by Hyatt brand is a portfolio of
independent, premium hotel properties, ranging from
historic urban gems to contemporary trend-setters and
boutique properties to resorts. Each hotel is one-of-a-kind
and offers story-worthy and extraordinary experiences for
our guests. unboundcollectionbyhyatt.com
Mar Monte* (Santa Barbara, Calif.), 200 guestrooms,
Spring 2020
*Rebrand from Hyatt Centric Santa Barbara
A hotel within The Unbound Collection by Hyatt brand,
located in Kansas City, Mo., 144 guestrooms, Summer
2020
Hotel La Compañia (Panama City, Panama), 88 guestrooms,
2021
The term “Hyatt” is used in this release for convenience
to refer to Hyatt Hotels Corporation and/or one or more
of its affiliates.
About Hyatt Hotels Corporation
Hyatt Hotels Corporation, headquartered in Chicago, is a
leading global hospitality company with a portfolio of 20
premier brands. As of September 30, 2019, the Company’s
portfolio included more than 875 properties in over 60
countries across six continents. The Company’s purpose
to care for people so they can be their best informs its
business decisions and growth strategy and is intended
to attract and retain top colleagues, build relationships
with guests and create value for shareholders. The
Company’s subsidiaries develop, own, operate, manage,
franchise, license or provide services to hotels, resorts,
branded residences, vacation ownership properties,
and fitness and spa locations, including under the Park
Hyatt®, Miraval®, Grand Hyatt®, Alila®, Andaz®, The
Unbound Collection by Hyatt®, Destination®, Hyatt
Regency®, Hyatt®, Hyatt Ziva, Hyatt Zilara, Thompson
Hotels®, Hyatt Centric®, Caption by Hyatt, Joie de Vivre®,
Hyatt House®, Hyatt Place®, tommie, Hyatt Residence
Club® and Exhale® brand names, and operates the World
of Hyatt® loyalty program that provides distinct benefits
and exclusive experiences to its valued members. For
more information, please visit www.hyatt.com.
A hotel within The Unbound Collection by Hyatt brand,
located in Hollywood, Calif., 64 guestrooms, 2021
44th | Vol 29 | 2020 | www.hotelier-indonesia.com 147
VISIT HOTELIER-INDONESIA.COM
Be Inspired
19 - 22
MARCH
2020
JAKARTA
CONVENTION
CENTER
THE 19 TH
INDONESIA MOST COMPREHENSIVE
BUILDING MATERIALS, DESIGN AND
ARCHITECTURE EVENT
BATHROOM &
KITCHEN
CONSTRUCTION
MATERIALS
DOORS &
WINDOW
BUILDING
MATERIALS
INTERIOR
FURNISHING
COVERINGS
BOOK YOUR
SPACE NOW!
CONTACT US
+628 111 297 080
megabuild@reedpanorama.com
www.megabuild.co.id megabuildexpo Megabuild Expo megabuildid Organised by
Co-Located with
44th | Vol 29 | 2020 | www.hotelier-indonesia.com 149
MEGABUILD INDONESIA
EXPO 19-22 MARCH 2020
JAKARTA CONVENTION CENTER
MEGABUILD INDONESIA was launched
in 2014, as a refreshed branding for
Renovation and Construction Expo
(RENEX) which was held annually
since 2002. With the new branding of
MEGABUILD INDONESIA, coupled Reed Exhibition portfolio
of 34 Building & Construction exhibition worldwide
(www.reedexpo.com), MEGABUILD INDONESIA aims to
be Indonesia leading Architecture, Interior Design and
Building Exhibition and Conference, organised by the
Industry for the Industry.
Jakarta Convention Center
19-22 March 2020
10:00 – 21:00
megabuild@reedpanorama.com
+6221 2556 5022
In conjunction with Jakarta Design Week, organised by
the Indonesian Institute of Architects (IAI), MEGABUILD
INDONESIA runs over 21 concurrent seminars (with CPD
points awarded for professionals architects), making
MEGABUILD INDONESIA the largest annual gathering
of the entire industry of Building & Construction.
PT REED PANORAMA EXHIBITIONS
Panorama Building, 5th floor
MEGABUILD INDONESIA EXPO
Jl. Tomang Raya No. 63
MEGABUILD Indonesia is Indonesia largest architecture,
interior design and building materials exhibition,
organized by the industry for the industry. Megabuild
Indonesia will be the most comprehensive showing of
the latest technology, solutions, materials and design
trends to Indonesia’s building & construction industry.
It strive to give valuable experience during exhibition.
Jakarta 11440, Indonesia
Tel: 62 – 21 – 2556 5022
Fax: 62 – 21 – 2556 5040
31867 Visitors, 20 Participated Countries, 600 Business
Matchmaking, 208 Exhibitor Companies
150 44th | Vol 29 | 2020 | www.hotelier-indonesia.com
FHT Bali is recognised as the
platform for Indonesia’s food,
hospitality & tourism industry,
and provides the perfect
opportunity to meet face to
face with potential clients and reconnect
with existing customers. Now in its
12th edition this premier international
food, hospitality and tourism event
attracts key trade-only buyers from the
region’s leading resorts, hotel chains,
restaurants, importers and provides an
undisputed entry point into this thriving
and lucrative tourism market.
COMPREHENSIVE SHOWCASE
Over 1,300 exhibitors will showcase the
latest products, innovations, technologies
and services to supply the massive
growth in Indonesia’s hospitality sector.
PLATFORM TO SUCCESS
Food, Hotel and Tourism Bali 2020
provides the most cost effective way
to increase your business in Asia’s
most exciting hospitality and tourism
market.
HIGH QUALITY ATTENDEES
The show will be attended by decision
makers, major importers, distributors
and agents. The last edition attracted
11,268 attendees from the region.
OPPORTUNITY HOTSPOT
The Indonesian government is targeting
20 million tourist visits by
2020, driving massive investment in
Indonesia’s hospitality, food service and
tourism sector.
FOOD & BEVERAGES
Seafood, Bakery & Patisserie,
Confectionery & Chocolates, Fresh
Produce, Dairy Products, Tea & Coffee,
Ingredients, Essences & Agents,
Frozen & Chilled Foods, Meat &
Poultry, Seafood, Canned & Processed
Foods, Snack Food, Health Food,
Essences & Flavourings, Private Label,
Gourmet Delicacies, Organic Produce,
Confectionery & Chocolates
WINE & SPIRITS
Beers and Ales, Wine, Champagne, Port
& Sherry, Spirits, Liqueurs & Cocktails,
Beer & Cider, Cider
BAKERY, FOODSERVICE & RETAIL
Bakery Products, Retail Bakery
Equipment, Confectionery Equipment,
Industrial Bakery & Confectionery
Equipment, Ingredients, Essences
& Agents, Packaging Equipment &
Supplies, Shopfitting & Retail Display,
Retail Supplies
EQUIPMENT
Catering Equipment, Foodservice &
Catering Equipment, Food Preparation;
Cooking & Processing Equipment,
Beverage Processing, Dispensing
Equipment, Chilling & Freezing
Equipment, Cleaning; Maintenance
Equipment, Storage Systems,
Packaging Equipment & Material
TOURISM SERVICES & SUPPLIES
Management & Careers, Facilities
Management, Training & Guest
Services, Travel Agents
INTERIORS
Interiors, carpets, etc., Carpets / Fabrics
/ Interior Supplies, Furniture & Fixtures,
Tableware & Accessories, Guest
Amenities / Housekeeping Supplies
Spa & Resort Facilities
HOSPITALITY TECHNOLOGY
Fire & Security Systems, In-room
Technologies, Guest Service Systems,
Consultancy & Management Services,
Property Development & Management,
Hotel Systems, Catering & Retail
Systems, POS Technology, Fire and
Security Systems
ORGANISERS INDONESIA
Wiwiek Roberto Menara Jamsostek,
Menara Utara Lantai 12, Unit TA-12-04,
Jl. Jendral Gatot Subroto No. 38, Jakarta
12710 Indonesia, +62 21 2525 320, +62
21 2525 482, Wiwiek@pamerindo.com
www.pamerindo.com
ASIA COORDINATORS SINGAPORE
Davin Er, 10 Kallang Avenue,, #09-15
Aperia Tower 2,, Singapore 339510, +65
6233 6688, apple-isoa@ubm.com
www.informamarkets.com
WORLDWIDE COORDINATORS
LONDON
Fiona Murray, 240 Blackfriars Road,
London SE1 8BF, United Kingdom, +44
20 7560 4309, fiona.murray@ubm.com
www.informamarkets.com
16 - 18 April
Bali Nusa Dua
Convention Center
INTERNATIONAL PREMIER TRADE EXHIBITION
IN EAST INDONESIA FOR FOOD, BEVERAGE,
TOURISM & HOSPITALITY INDUSTRY
BUSINESS DESTINATION OF HOSPITALITY INDUSTRY
16 - 18 April 2020
Bali Nusa Dua Convention Center
Incorpor ating:
Incorporating:
FEATURING:
The 18th International Retail Technology
Equipment, Display and Storage Exhibition.
@FHTbali
Food, Hotel & Tourism Bali
The 18th International
Equipment, Display and St
@FHTbali
Sales Enquiries:
Indonesia
Contact Us
Wiwiek Roberto
T : +62 21 2525 320
E : wiwiek@pamerindo.com
www.pamerindo.com
Food, Hotel & Tourism Bali
Sales Enquiries:
Asia
Davin Er
T : +65 6233 6688
E : apple-isoa@informamarkets.com
www.informamarkets.com
Worldwide
Fiona Murray
T : +44 20 7560 4309
E : fiona.murray@informamarkets.com
www.informamarkets.com
152 44th | Vol 29 | 2020 | www.hotelier-indonesia.com
K
ERAMIKA EXPO will go to
9th edition in 19 – 22 March
2020. Edition of ASEAN’S
Only Dedicated Ceramic
Event. We invite Ceramic
Companies and Ceramic Machinery
Companies throughout the world to
participate in our exhibitions. Some
of our achievements such as 800 business
matching plus onsite matching
in 4 days. Total visitors are more than
30,000 from 20 countries. Currently
Indonesian ceramics companies need
the Newest machinery in the face of
domestic and foreign competition. If
your company is engaged in ceramics
and ceramic machinery, we are happy
to invite you to participate in our exhibition.
Book your space now. Open
and register in our website www.keramika.co.id
Exhibitor Networking Night is one
of activity at Indonesia Building and
Construction Week 2019. The activity
itended to improve relations between
exhibitors.Over 800 business matching
in Indonesia Building and Construction
Week 2019. Indonesia Trade Connect
services to help global customer
identify and screening potential business
partner in Indonesia prior to
exhibition!
The 9th edition of ASEAN’s
only dedicated ceramic
event
Returning for its ninth edition,
KERAMIKA continue to be
the dedicated marketplace for
the ASEAN ceramics industry to
congregate in the largest ceramic producing
country in ASEAN and one of
the largest ceramic consumers in the
world, Indonesia.
ASAKI – The Indonesia Ceramic
Industry Association will showcase
top Indonesia ceramic manufacturers
in KERAMIKA and feature the latest
design and technology of Indonesia
Ceramic Manufacturers.
KERAMIKA is co-located with the 19th
edition of Indonesia Architecture,
Interior Design and Building Exhibition
and Conference, MEGA BUILD
2020. KERAMIKA 2020 will bring in
local and international ceramic manufacturer
and supplier of raw materials,
equipment, and machineries, to the
one of the largest consumers of
ceramic tiles and sanitary wares in
Indonesia. Presenting three world in
one roof, which are:
WORLD OF MACHINERY &
TECHNOLOGY – Keramika 2020 will
feature over 100 exhibitors covering
the entire ceramic manufacturing
industry covering equipment, technology,
solutions, supplies, and finishing
to over 10,000 ceramic industry professionals
from the ASEAN region.
WORLD OF CERAMICS – Keramika
2020 will showcase the new launches,
design and solution from Indonesia
Ceramic Industry Association (ASAKI)
manufacturers, bringing the best
in class into the exclusive World of
Ceramics zone in Keramika 2020.
WORLD OF RAW MATERIALS –
Keramika 2020 will display mineral
of innovation ceramics raw material.
The event is co-located with Indonesia
largest building materials show –
Mega Build Indonesia 2020.
As part of exhibition, KERAMIKA
2020 will provide world class conference
that will be hosted by The
Indonesian Ceramic Industry association
(ASAKI) and ACIMAC (Italian
Association of Ceramic Machinery and
Equipment).
Jakarta Convention Center
19 – 22 March 2020
10:00 – 21:00
keramika@reedpanorama.com
+6221 2556 5000
+6221 2556 5040
CONTACT
Senior Project Manager
Mr. Hendra Nolana
T. +6221 2556 5000
E. hendra.nolana@reedpanorama.com
ASAKI Association Liaison
Ms. Desi Lestari ( Local Sales )
T. +6221 2556 5000
E. desi.lestari@reedpanorama.com
International Sales Manager
Ms. Astri Ratnasari ( International Sales
)
T. +6221 2556 5000
E. astri.ratnasari@reedpanorama.com
Visit the biggest
CERAMIC
event in INDONESIA
KERAMIK INDONESIA PILIHANKU DAN KEBANGGAANKU
Ceramic tiles | sanitary | ceramic roof | table wares
ceramic machinery | ceramic raw materials | equipments /
spareparts of ceramic
PROGRAM AND ACTIVITY
KERAMIKA 2020
• Asaki House of Indonesia showcase
• Keramika collaboration with BEKRAF
• Design Challenge by ceramic manufacture
and suppliers
• Art installation challenge by designer,
architect, creator, individual and creative hub
• Photographer, Vlogger, and You Tuber
challenge
• Students ceramic sketch challenge
• Networking night
• Charity
• Seminar
• Best Booth competition
BOOK YOUR SPACE NOW!
www.keramika.co.id
keramikaid
Keramika Indonesia
+628 111 287 080
keramika@reedpanorama.com
Organised by
Co-Located With
HOTICOMMEDIA INTERNATIONAL
jobs, news, events, suppliers,
deals, property , golf , spa
and WELLNESS, MAGAZINE AND
more
www.hotelier-indonesia.com
WHATSAPP! +62.812.1978.1196
HOSPITALITY MARKETING
SERVICES SINCE 2006
To market your project in Indonesia
and beyond
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156 44th | Vol 29 | 2020 | www.hotelier-indonesia.com
The International Hospitality Equipment,
Technology, Style, Interiors & Amenities
and Foodservice Trade Exhibition
The International Gourmet & Specialty
Food and Beverage Trade Exhibition
HOTELEXPO INDONESIA 2020
Hotelexpo Indonesia and Specialty Food Indonesia
22-24 July 2020
Hotelexpo Indonesia and Specialty Food Indonesia (previously named Hotelex Indonesia and Finefood Indonesia).
Covering the latest trend and innovation in hospitality and culinary sector. Hotelexpo Indonesia 2020 will be held
at the JIEXPO on July 22- 24, 2020.
Jakarta International Expo (JIEXPO)
Kemayoran, Jakarta – Indonesia
Introducing new launch of Pamerindo Indonesia EXPECTED FACTS AND FIGURES
Food and Hotel series show, Hotelexpo Indonesia and
Specialty Food Indonesia.
www.hotelexpoindonesia.com
9,000+ PROFESSIONAL VISITORS
Contact us:
Hotelexpo Indonesia presenting Indonesiaa more focused
Wiwiek Roberto
products and smart technologies covering five
+6221 2525 320
wiwiek@pamerindo.com
main segments, Hospitality Equipment, Hospitality
Technology, Hospitality Style, Hospitality Interiors &
Amenities and Foodservice.
Specialty Food Indonesia presenting variety of gourmet
and specialty food and beverage.
Asia
30+ VISITING Davin Er COUNTRIES
DID. +65 6233 6688
apple-isoa@ubm.com
200+ EXHIBITING COMPANIES
30+ EXHIBITING COUNTRIES
100+ BUSINESS MEETING
Worldwide
Fiona Murray
Tel. +44 20 7560 4309
Fiona.Murray@ubm.com
Hotelexpo Indonesia and Specialty Food Indonesia supports
the industry in Indonesia, refers to the food
industry in the field of food service, for goods that do
fulfill food grade requirements also knowledge of the
hospitality world.
10,000+ SQM EXHIBITING SPACE
HTTP://WWW.HOTELEXPOINDONESIA.COM
44th | Vol 29 | 2020 | www.hotelier-indonesia.com 157
INTERNATIONAL INDONESIA
SEAFOOD & MEAT (IISM)
International Indonesia Seafood & Meat (IISM) is
now opening its doors for high-level decision makers,
including buyers and suppliers, in cold chain
and refrigeration industries from across the globe.
Running in its 8th annual edition, this leading exhibition
is now focused on cold chain technology, which
includes: cold storage infrastructure, temperature controlling,
IT and handling solutions for cold storages, as
well as cold chain and cold supply chain. This time, the
event features technology providers set to showcase
their latest solutions related to cold chain technology
applied in seafood and meat industries. It is a perfect
platform tailored specifically as a bridge that connects
potential buyers and qualified sellers in the industries.
It’s a lucrative event that offers comprehensive business
and networking opportunities.
PRE REGISTRATIONS
https://iism-expo.com/visitors-registration
EXHIBITION CONTACT :
Komplek Perkantoran Graha Kencana Blok CH-CI
Jl. Raya Pejuangan No. 88
Kebon Jeruk, Jakarta 11530 – Indonesia
+62 21 5366 0804
IISM is established as the region’s most important conference
and expo for seafood & meat industry focusing
on cold connection. Provide a comprehensive selection
of new products, services, technology and solutions
applicable across diverse industries and sectors. IISM
is complemented with one-day conference to enhance
your business opportunities
+62 21 5325 890 / 887
iism@pelitapromo.com
Mrs. Nely Lie – Sales Manager
HOTELIER INDONESIA
D I G I T A L M A G A Z I N E
Thank you to all the contributors, photographers
advertisers and suppliers for your support.
info@hotelier-indonesia.com
WWW.HOTELIER-INDONESIA.COM