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44 Edition 2020

Established 2006 in Dubai ,Hotelier Indonesia covers hotel management companies and every major chain headquarters. Hotelier Indonesia reaches hotel owners, senior management, operators, chef and other staff who influence, designers, architects, buyers and suppliers for hospitality products and services . We more unique than any other hotel publication in the world / 24Hrs WA : +6281219781196 / www.hotelier-indonesia.com

Established 2006 in Dubai ,Hotelier Indonesia covers hotel management companies and every major chain headquarters. Hotelier Indonesia reaches hotel owners, senior management, operators, chef and other staff who influence, designers, architects, buyers and suppliers for hospitality products and services . We more unique than any other hotel publication in the world / 24Hrs WA : +6281219781196 / www.hotelier-indonesia.com

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HOTELIER

| HOTELIER COMMUNITY | JOBS | EVENTS | HOSPITALITY NEWS | SUPPLIERS | MAGAZINE | WWW.HOTELIER-INDONESIA.COM |

I N D O N E S I A

EST 2006

KARMA BEACH DINING, AND

KARMA BEACH BAR

5 WAYS YOUR HOTEL WILL

BENEFIT FROM AN RMS IN 2020

BLLA AND STAYBOUTIQUE’S

FEMALE EMPOWERMENT

CONFERENCE

HOTELIER INDONESIA

Hyatt Announces 33 percent growth by 2022

in Americas full service and select service

brand portfolios

44TH | VOL 29 | FEB-MAR 2020


2

44th | Vol 29 | 2020 | www.hotelier-indonesia.com

CONTENTS

Anouvong stays

true to this philosophy.

Its design

aesthetic combines

traditional Lao

design with French

colonial elegance.

Expected to begin sailings

on 29 September 2020. It

is now open for bookings

over the next few months

through any travel agents

or directly Line.

14

The Odin Hills showroom

showcases

alpine luxe lifestyles

- introduces the

Odin Hills Owners Club

(OHOC) providing owner

services and member

benefits for hassle-free residential

ownership alpine

61

10

How can a Revenue Management

System (RMS) add tangible value

and bring defined business

benefits to Indonesian hotels

in 2020? This is where an RMS makes a

huge difference to both the top and bottom

line. Through a series of specialised

algorithms and calculations, an RMS automatically

assesses hotel performance and

market demand and deploys pricing decisions

across the distribution ecosystem

accordingly.


44th | Vol 29 | 2020 | www.hotelier-indonesia.com 3

TANAH GAJAH

The idyllic 20-key property, set

amid the rice paddies in Bali’s

spiritual heart of Ubud, will be the

flagship resort of a new group,

Hadiprana Hospitality

54

SWIMMING WITH THE GREATS @

PALACE HOTEL TOKYO. Palace Hotel

Tokyo’s ‘Energizing Tokyo’ experience

is one way to get in the groove

for when the world’s greatest athletes

arrive in the city this coming

summer.

96

S W I S S - B E L H O T E

L I N T E R N A T I O N A

L U N V E I L S ‘ M E E T

NOW, STAY LATER’ MICE

PACKAGE IN .The “Meet

now, Stay later” package

provides guests with

20% off MICE published

rates at all SwissBelhotel

International’s Indonesian

hotels, resorts and residences.

It is valid between

1 February and 2 March

32

50

SEMINYAK, BALI

FAVOURITE KU DE TA HAS

ANNOUNCED THE ARRIVAL

OF A NEW EXECUTIVE

KITCHEN TEAM, Led By

Executive Chef Jeremy

Hunt And Head Chef

Warren Carney.


FROM THE EDITOR

Hotelier Indonesia

www.hotelier-indonesia.com

Hotelier Indonesia News

www.news..hotelier-indonesia.com

Hotelier Indonesia Jobs

www.jobs.hotelier-indonesia.com

Hotelier Indonesia Events

www.events.hotelier-indonesia.com

Hotelier Indonesia Tabloid

www.tabloid.hotelier-indonesia.com

Hotelier Indonesia Golf

www.golf.hotelier-indonesia.com

Hotelier Indonesia Advertise

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Hotelier Indonesia Hotel Deals

www.deals.hotelier-indonesia.com

Hotelier Indonesia Suppliers

www.suppliers .hotelier-indonesia.com

Jakarta now alerted since

global outbreak of COVID-

19. This global outbreak has

been effected to tourism and

hospitality fields in day to day

operations. Global economy has been

predicted down in travelsbusiness too.

not to mentions hospitality events and

other mass gathering, therefore please

check to all events schedules because

most of the events has been postpone in order to avoid the

spread of the COVID-19 outbreak. We all hope everything is going to

be fine soon. Makes sure to wash your hands very often with soap and

protect yourself. GodBless you all.

This Edition Cover is about Karma Beach. THE REVAMPED KARMA

BEACH IN ULUWATU MAKES ITS DEBUT .BALI’S FAVOURITE. BEACHSIDE

RESORT INTRODUCES A STYLISH NEW LOOK AFTER AN OPULENT

RENOVATIONKarma Beach is located by the iconic Uluwatu reef, offering

guests and day visitors the chance to wallow in the crystal clear

waters of the resort’s private beach, to the sound of chilled beats with

a cocktail in hand See more on Page 70

BLLA AND STAYBOUTIQUE’S FEMALE EMPOWERMENT CONFERENCE

is on soon. Read more on 19

Many many more to read ...Protect yourself and be safe!

Dear Hotelier Indonesia

Hotelier Indonesia Spa

www.spa.hotelier-indonesia.com

Hotelier Indonesia Booking

www.ticket.hotelier-indonesia.com

Hotelier Indonesia Shop

Editor In Chief | Founder

Hery Sudrajat

shop.hotelier-indonesia.com

CONNECT TO OUR SOCIAL MEDIA


HOTELIER INDONESIA

44TH | VOL 29 | FEB 2020

44th | Vol 29 | 2020 | www.hotelier-indonesia.com 5

| HOTELIER COMMUNITY | JOBS | EVENTS | HOSPITALITY NEWS | SUPPLIERS | MAGAZINE | WWW.HOTELIER-INDONESIA.COM |

HOTELIER

I N D O N E S I A

EST 2006

COVER : THE REVAMPED KARMA BEACH IN ULUWATU MAKES ITS DEBUT .BALI’S FAVOURITE

BEACHSIDE RESORT INTRODUCES A STYLISH NEW LOOK AFTER AN OPULENT RENOVATION

KARMA BEACH DINING, AND

KARMA BEACH BAR

5 WAYS YOUR HOTEL WILL

BENEFIT FROM AN RMS IN 2020

BLLA AND STAYBOUTIQUE’S

FEMALE EMPOWERMENT

CONFERENCE

18

Hyatt Announces 33 percent growth by 2022

in Americas full service and select service

brand portfolios

PUBLISHER : HOTICOM MEDIA INTERNATIONAL

JOBS | EVENTS | HOSPITALITY NEWS | MAGAZINE

www.hotelier-indonesia.com

EDITORIAL DISCLAIMER

Hotelier Indonesia (No ISSN:2088-4060) and Hotelier-

Indonesia.com consider its sources reliable and verifies as

much data as possible. However, reporting inaccuracies can

occur, consequently readers using this information do so

at their own risk.Hotelier Indonesia Magazine and Website

are sold with the understanding that the publisher is not

rendering legal or financial advice. Although persons and

companies mentioned herein are believed to be reputable,

neither Hotelier Indonesia, nor any of its employees,

sales executives or contributors accept any responsibility

whatsoever for such persons’ and companies’ activities.

No part of this publication and/or website may be reproduced,

stored in a retrieval system or transmitted in any

form without prior written permission of the Publisher.

Permission is only deemed valid if approval is in writing.

53

Contact : info@hotelier-indonesia.com

Advertise : sales@hotelier-indonesia.com

Ads Material : material@hotelier-indonesia.com

24 hrs WhatsApp : +62.812.1978.1196

52


The International Hospitality Equipment,

Technology, Style, Interiors & Amenities

and Foodservice Trade Exhibition

The International Gourmet & Specialty

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22-24 July 2020

Jakarta International Expo (JIEXPO)

Kemayoran, Jakarta – Indonesia

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Contact us:

Indonesia

Wiwiek Roberto

+6221 2525 320

wiwiek@pamerindo.com

Asia

Davin Er

DID. +65 6233 6688

apple-isoa@ubm.com

Worldwide

Fiona Murray

Tel. +44 20 7560 4309

Fiona.Murray@ubm.com


44th | Vol 29 | 2020 | www.hotelier-indonesia.com 7

HOTZONES

FOODY CONTENTS - ISSUE 44TH

70

82

GRILL’D

OPEN FIRST

INTERNATIONAL

RESTAURANT IN

BALI

Bali is the perfect destination to

expand the Grill’d brand internationally,”

explains Crowe

BALI’S

FAVOURITE

KARMA

BEACHSIDE

DINING

Karma Beach is now separated

into two distinct offerings; Karma

Beach Dining, and Karma Beach

Bar. The former has seen a seat

increase from 87 to 110 due to

the addition of more decking,

bar seating, and large round

communal dining offerings facing

the beach for bigger groups.

42

“A MEAL IS A

COMMUNITY

PROCESS”

Nutrition is more than just

something to eat”, she says. It

is about providing tasty and

varied meals, high quality food

that is carefully prepared.


advertise now

www.hotelier-indonesia.com

IMAGE COURTESY OF THE EVENT HOSPITALITY BY TRAYA DAY2 | 23-26 OKTOBER 2019 HALL A - JAKARTA INTERNATIONAL EXPO (JIEXPO)KEMAYORAN JAKARTA

NEWS JOBS EVENTS SUPPLIERS


58

72

THE REVAMPED KARMA BEACH IN ULUWATU MAKES ITS DEBUT BALI’S FAVOURITE

BEACHSIDE RESORT INTRODUCES A STYLISH NEW LOOK AFTER AN OPULENT

RENOVATION

44 40


10

44th | Vol 29 | 2020 | www.hotelier-indonesia.com

ANOUVONG

Anouvong is expected to begin

sailings on 29 September 2020. It

is now open for bookings over the

next few months through any travel

agents or directly with Heritage Line.

For bookings made before March 31,

there is currently a 10% discount on

the 3-night journey.


44th | Vol 29 | 2020 | www.hotelier-indonesia.com 11

Qui Heritage Line to Chart New

Waters on Upper Mekong.

Luxury cruise operator schedules

September launch for latest vessel

LUANG PRABANG, LAOS (Feb. 12, 2020) — One of Southeast

Asia’s leading boutique cruise operators Heritage Line, is

making progress on its sumptuous new ten-berth ship

Anouvong, which will be the first luxury boat to ply the

upper-Mekong river in Laos upon its launch later this year.

“We are well on course to complete Anouvong in good

time,” said Andreas Schroetter, Heritage Line’s director of

sales and marketing. “It’s always a really exciting feeling

watching the team at the shipyard guiding our boats to

completion, and this is no exception. It makes it even more

thrilling when you know that this particular ship will be

such a game-changer when it comes to cruise journeys on

the upper reaches of the Mekong River.”

Winding its way from the mysterious Golden Triangle at

the Thailand/Laos border in the northwest, through the

royal city of Luang Prabang and down to the Lao capital,

Vientiane, the boat, with its eight spacious staterooms and

two luxurious suites, will plot a course through some of the

planet’s most spectacular riverine territory.

The cruise operator offers two journeys. The shorter sailing

travels from Luang Prabang to the town of Huay Xai on

the Laos/Thailand border (or vice versa) over three days.

A longer journey unfolds over 7 or 9 nights and charts a

course between the Laos/Thailand border at Huay Xai and

Vientiane.

The shorter trip offers spectacular scenery, a trip to the

village of Huay Palang to meet ethnic Khmu tribes and

other highlights such as Pak Ou Caves, which is home to

4000 sacred Buddhist statues.

The longer alternative embraces sight-seeing along

remote river areas and various activities such as kayaking

through calm, shallow stretches and a gourmet banquet

on a river sandbank.

The longer journey is also inclusive of a full discovery of

Luang Prabang at the mid-point of the journey.

It’s fair to say that the boat – which is named after the last

Lao king – will be something of a pioneer. But then that’s

nothing new for Heritage Line, an operator that is used to

charting fresh horizons on Asia’s waterways and doing it

in style.The use of small vessels offers a sense of intimacy

unmatched by operators who use bigger boats. This

exclusivity, meanwhile, is enhanced by an array of enticing

extras. Each of Heritage Line’s boats has been crafted to

the very highest specifications, with inimitable décor and

outfitting ensuring the ultimate in onboard luxury for

guests.

Anouvong stays true to this philosophy. Its

design aesthetic combines traditional Lao

design with French colonial elegance.

The Deluxe and Deluxe Executive rooms (20sqm) feature

French balconies and occupy both the main and upper

(terrace) decks, with four rooms on each level. The two

Signature Suites are located at the front of the main deck

and each boast 30sqm of floor space. Both Signature

Suites have their own private balcony as well as a spacious

bathroom with Jacuzzi.

The terrace deck is the highlight of the vessel’s public spaces

and is also conveniently connected to the comfortable,

laid-back and air-conditioned café-bar lounge. From the

shaded sun beds, passengers have widescreen views

of the passing river landscapes and local life onshore. In

Anouvong’s “Bodhi Spa”, treatments for singles and couples

are offered throughout the day. The exquisite De-Lagree

Dining Hall, meanwhile, offers gourmet dining with local

delicacies and international favorites in a venue flanked by

expansive panels on both sides.


12

44th | Vol 29 | 2020 | www.hotelier-indonesia.com


44th | Vol 29 | 2020 | www.hotelier-indonesia.com 13

Renowned as one of Asia’s most singular

operators, Heritage Line has become legendary

among cruise connoisseurs. Its reputation is

founded on a range of factors. Whereas many

other operators utilize bigger boats, Heritage

Line’s collection of distinctive vessels are

smaller in scale, ensuring an intimacy that helps

to forge bonds, nourish friendships and create

unforgettable moments.

Heritage Line Anouvong plots a

course along the Mekong River in

central and northern Laos

Guests can watch the scenery drift by from the

balcony in their exquisite room or suite

Notable excursions include an opportunity to

discover Luang Prabang, the beguiling former

royal capital of Laos


14

44th | Vol 29 | 2020 | www.hotelier-indonesia.com

5

WAYS

As we move into the new year and

the new decade, any Indonesian

based hotelier without an automated

revenue management system is operating

at a severe disadvantage. In a competitive

operating environment, like Bali, where

every pricing decision and booking control

counts, all hotels need to ensure that they

are maximising their revenue opportunities

while minimising operational costs and

attracting the right guests at the right rates.

While revenue

management is not a

new industry practice

by any means,

it is not always

fully understood

or appreciated by

property owners.

YOUR HOTEL WILL BENEFIT

FROM AN RMS IN 2020 .

Written by - Rachel Grier, Area Vice President, Asia Pacific for IDeaS

So how can a Revenue

Management System

(RMS) add tangible

value and bring

defined business

benefits to Indonesian

hotels in 2020?

GROW YOUR PROPERTY

REVENUES

In the past, manual-based revenue management

approaches have looked at a

hotel’s booking history and current activity

levels to forecast demand.

During periods of high demand, revenue

managers would increase rates. When

demand is low, they would discount them,

thereby generating best-case revenue

under both scenarios. However, in 2020,

forecasting, inventory controls and pricing

decisions will rarely be this simple.

The reality is that today, amid heavy reliance

on online travel agents (OTAs) and

flash sales, it’s almost impossible to look

at a hotel’s booking history and identify

trends because the booking patterns

are changing constantly driven by rapid

changes in consumer behaviours.

It is therefore incredibly challenging for

revenue managers to recognise small

changes, which indicate shifts in demand,

and then to react in time to leverage the

opportunity and drive profit. In a highspeed

environment, manually collecting,

evaluating and calculating data via

spreadsheets is not only a tedious process,

it’s also slow and highly susceptible to mistakes

and missed opportunities.

This is where an RMS makes a huge difference

to both the top and bottom line.

Through a series of specialised algorithms

and calculations, an RMS automatically assesses

hotel performance and market demand

and deploys pricing decisions across

the distribution ecosystem accordingly.

Combined with highly visual user dashboards,

an RMS enables team members

across the organisation to quickly understand

future and current market demand

using data at both the market and hotel

level – all of which are vital to both deliver

and grow hotel profitability.

Attract the right business

Not all business is equal. Hotels in Indonesia

need to balance lower-rated, longer

lead time business with higher-rated, short

lead time bookings (which are often business

guests who are more likely to stay

again in the future and have a higher total

guest value).


44th | Vol 29 | 2020 | www.hotelier-indonesia.com 15

An advanced RMS not only generates prices that adapt to market

changes, but anticipates these variations in advance. In a competitive

hotel market, slight pricing changes can have a significant

impact on demand. Therefore, any hotelier operating without systems

that can analytically decipher the impacts of a specific price

change (i.e., $7 higher or lower) on occupancy and the resulting

revenue benefit (or lack thereof) for their property, is operating at a

disadvantage.

Reduce operational costs

To help avoid turning away higher-rated business, accurate data

that highlights who their most valuable customers are is essential.

To properly understand the value of a guest, a holistic view of a

customer’s lifetime contribution must be obtained, not just their

room-rate spend. Data from all transaction systems should be

integrated to provide a true picture of a guest’s preferred activities

and their overall value to also include ancillary value: food service

to the day spa usage, guest rooms to gift shop purchases, the cost

of the booking channel, etc. By using an RMS to help identify their

most valuable guests, hoteliers can deploy strategies to make those

guests feel welcome and recognised, to inspire long-term loyalty

(and direct bookings!).

ELIMINATE PRICING ERRORS,

MAKE PROFIT FOCUSED DECISIONS

In general, a typical hotel will make roughly five million pricing decisions

every year. Yes, $5 MILLION. The sheer volume of data that

requires consolidation, analysis and action means it is not humanly

possible for any revenue manager to get every decision right, every

day. Powered by sophisticated revenue science to produce accurate

pricing decisions and inventory controls, an automated RMS is

critical in the age of big data. Forward-looking, predictive analytics

embedded in today’s RMSs help hoteliers uncover emerging trends

and identify more profitable opportunities earlier.

Maximising the guest experience while minimising operational

costs, including labour costs, is perhaps the Holy Grail for most

hoteliers. Accurate demand forecasting provided by an RMS can

greatly enhance a hotel’s labour scheduling and purchasing decisions.

Through integrating forecasts across a hotel’s operations,

hoteliers can use the forecast to inform their staffing decisions

and account for periods of higher or lower demand. Once demand

forecasting data is made available, staffing managers can

determine which areas are most affected by the number of guests

staying in the hotel. The number of occupants a hotel carries can

directly influence housekeeping needs, the number of staff needed

on the front desk to check guests in and out, the number of servers

required in restaurants and valets to park cars, etc.

Another factor to consider is food and beverage, a large source of

potential waste for hotels, especially when it comes to those items

with an expiration date. Knowing when there will be periods of high

and low demand, as well as from which segments will be the key

consumers of these perishable items, will help hoteliers ensure

they order the products at the right time and avoid costly spoilage.

Improve the value of your hotel

Increased revenue leads to higher cash flow, from giving the hotel

greater day-to-day liquidity, to having money in the bank generating

interest and leveraging return on capital. Driving brand value,

as well as competitor set performance are both key to asset assessment.

The additional revenue delivered by the proper use of an

RMS and strategies directly impacts a hotel’s bottom line, making

it an essential tool for increasing a hotel’s valuation—a keystone in

any owner or asset manager’s lens, in particular at a time of investment,

refinancing or sale.

To learn more about how your hotel can benefit from using an

advanced, automated RMS in 2020, please visit: www.ideas.com


ARE YOU DECISSION MAKERS?

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44th | Vol 29 | 2020 | www.hotelier-indonesia.com 17

HOTELIER INDONESIA MAGAZINE

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NEWS | JOBS | EVENTS | SPA | FOODS | PROPERTY | GOLF | SUPPLIERS | BOOKING | STORE & MORE

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44th | Vol 29 | 2020 | www.hotelier-indonesia.com


44th | Vol 29 | 2020 | www.hotelier-indonesia.com 19

Our attendees come to feel empowered, gain the

right resources, make strategic interactions, and

celebrate the growing movement of modern feminism.

BLLA AND STAYBOUTIQUE’S FEMALE

EMPOWERMENT CONFERENCE

BLLA and StayBoutique’s Female Empowerment

Conference is an offline gathering of enlightened

women in the travel, boutique and hospitality industries.

Transformed from the (Travel Industry) Executive

Women’s Conference, BLLA and StayBoutique’s

Female Empowerment Conference recognizes

women internationally who lead in fields related

to boutique, hospitality, travel, and tourism. This

conference consciously creates a forum for women

to support each other and to discuss, debate, and

deliberate on issues of importance as it relates to the

modern female achiever. As our community grows,

we feel it’s important to tackle issues that influential

women in the travel, tourism, boutique, and hospitality

spaces must face. We consciously support all

avenues to success for our network of femme entrepreneurs

and professionals.

Please click “Get Tickets” to apply to register for the

conference! We will let you know within three days if

you have been accepted to participate.

2020 Series

This year’s theme will be The Enlightened Women

of Our Age. We rally women in the travel, hospitality

and boutique industries to evoke contemporary

change and support each other as a community.

With this conference series, we have focused around

the growing influence of women in these fields. This

is the platform where you will be challenged to think

new thoughts and champion the cause of inclusivity.

We view this conference series as a Women’s type of

Coffee House or Salon, reserved for bold women with

the feminine eye.

Our attendees come to feel empowered, gain the

right resources, make strategic interactions, and celebrate

the growing movement of modern feminism.

We are crusaders and intellectuals coming together

with the same goal. Together, let us defy the convention

of sameness. Words spark movements, so let us

come together and get the conversation going.

Join fellow believers in changing the status quo on

March 8-9, 2020 in Los Angeles.

#EnlightenedWomen2020

#DaretoKnow2020

#StayBoutique

#BLLA

Ticketing Information

General Admission Tickets

Access to the Conference & Access to the Exclusive

Facebook Group

Member: $195

Non-Member: $295

VIP Tickets

Access to the Conference, Access to the Exclusive

Facebook Group, Invitation to the VIP After Party,

Priority Seating and Gift Bag.

Member: $295


20

44th | Vol 29 | 2020 | www.hotelier-indonesia.com

Non-Member: $395

Book Your Hotel Stay at The Hotel

Figueroa for $199/Night!

Special Discount for

Attendees

Speaker, Olivia Young, is hosting a

pop-up working on Sunday, March

8 at 1:30 PM for a special series

of Box + Flow. Since we will all be

drinking that evening, it would be

smart to get a good work out in

before!

Location: The Space SaMo

Email info@boxandflow.com to

reserve your spot, Registered

attendees get a discount , (email

the StayBoutique team for the

code)

Confirmed Speakers

Helene Henderson, Founder, Malibu

Farm, Seija Ojanpera, Founder, The

Dwell Hotel, Olivia Young,

Founder, Box + Flow, Mary Bartlett,

Co-Founder, Future Gin, Amy

Atwood, Co-Founder, Future Gin

Jersey Banks, Partner, The Dive

Motel and Urban Cowboy, Devon

Tarby, Partner, Proprietors LLC,

Ashley Wells, Co-Owner, All Time

Remy Allis, Founder, Allis, Tia

Graham, Founder, Arrive At Happy

Angela Setters Bessard, Founder &

CEO, Conquer Credit Management

Christine Yi, Co-Founder, Potli

Zlata

Stanislavovna

Sushchik, Founder & CEO, HURO

Annabel Lawee, Founder &

CEO, Breeze, Dorian Morris,

Founder & CEO, Undefined Beauty

Bianca Monica, Founder, Limone

Creative , Diana Bianchini,

Founder, Di Moda Public Relations

Jane Lerman, Founder, L.E.R

Public Relations, Frances & Ariela

Kiradjian, Partners, BLLA and

StayBoutique

Testimonials

This was by first time attending

the BLLA Female Empowerment

Conference and I couldn’t have

asked for anything more! It was

an amazing conference in an

amazing venue with amazing

women! The ahenda hit the mark

on many levels. The panels and

speakers were dynamic, informative

and fun. Lillian Lepore-KW

Commercial DTLA.

It was so refreshing to be in a

room filled with powerful women

in hospitality! I loved the fashion

forward looks as well as no

stuffy suits. There were lots of

forward thinking ideas and I felt

that I made meaningful connections

with others in the industry.

Priti Patel

I have been to many travel industry

executive women’s conferences

and meetings, and beyond

a doubt this was the most well

done and most important event

for women in our industry today.

Peggy Lee

This event sparked something

within me and I came back to my

office eager to share ideas and

opportunities that the company

should explore. Crystal Walker

Cole

Sponsorship & Exhibiting

Information. Please email the team

to enquire at info@stay-boutique.

com

Details

Date & Time

March 8 6-8 PM March 9 8:30 AM -

7:00 PM

Location

Hotel Figueroa Downtown LA 939

S Figueroa St

Additional Speakers

• Helene Henderson Founder,

Malibu Farm

• Devon Tarby Partner,

Proprietors LLC

• Ashley Wells Co-Founder, All

Time

• Amy Atwood Co-Founder,

Future Gin

• Mary Bartlett Co-Founder,

Future Gin

• Christine Yi Co-Founder, Potli

• Bianca Monica Founder,

Limone Creative

• Diana Bianchini Founder, Di

Moda Public Relations

• Remy Allis Founder, ALLIS

• Frances & Ariela Kiradjian

Partners, BLLA & Founders,

StayBoutique

• Zlata Stanislavovna Sushchik

Co-Founder, HURO

• Annabel Lawee Founder & CEO,

Breeze

• Dorian Morrise Founder & CEO,

Undefined Beauty Play

Agenda - March 9, 2020

8:30 - 10:00 AM Breakfast

10:00 - 10:10 AM Welcome

with Frances & Ariela

Kiradjian, Partners, BLLA &

StayBoutique

10:10 - 10:40 AM Keynote

Happiness is Your

Superpower

This keynote session is designed

for disruptive, female leaders.


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Attendees will learn about The

Science of Happiness, Harvard’s

SPIRE Model of Wellbeing, and

Elevating Happiness at Work.

Female leaders will leave with tangible

ways to elevate their personal

and professional happiness

and how to make their teams happier.

It is for leaders who want

to take charge of their teams,

their industry and their lives. The

talk will be inspirational, humorous,

and educational. Get ready

to elevate your happy! with Tia

Graham, Founder, Arrive At Happy

10:40 - 11:00 AM Spotlight

The Impact of Transparency

The California wellness lifestyle is

one that many attempt to replicate

across the globe, but none have

mastered providing a boutique

eating experience like Helene

Henderson, the mind behind

Malibu Farm. Many Angelenos

know the cultural staple of Helene’s

restaurant and cafe on the Malibu

Pier; however, many do not know

that she has massively expanded

her brand across the globe from

Tokyo to Dubai. Hear Helene’s

journey of creating a transparent

culinary brand. with Helene

Henderson, Founder, Malibu Farm

Interviewed by Ariela Kiradjian

11:00 - 11:30 AM Panel

Driving Your Career with

Equality in Mind with Devon

Tarby, Partner, Proprietors LLC

Ashley Wells, Co-Owner, All Time

Interviewed by Diana

Bianchini, Founder, Di Moda Public

Relations

11:30 - 12:00 PM Workshop

How To Brand Boutique: A

Framework for Positioning with

Impact Brand building is as much

about what you offer as knowing

(and evangelizing) what need you

are fulfilling. Unlocking the cultural

reason you exist gives flesh

to brand bones which the world of

boutique can uniquely capitalize

on. Remy Allis, founder and strategist

of Allis, a boutique luxury

branding agency, will uncover the

framework her firm uses to construct

new-to-world brands that

are culturally relevant and insatiably

coveted. Special guests will

discuss how they used this thinking

as well as their size, bravery

and agility to craft their boutique

brands with impact. with Remy

Allis, Founder, Allis 12:00 - 12:20

PM Spotlight

The Fight for Purpose

Olivia Young is the essence of the

mindset to “Liv Young,” the name

she goes by as a motivational

figure. In 2009, she set out for

the Big Apple and had a dream,

a dream to create a company she

was passionate about. Her journey

began at culinary school then to

a global hospitality brand. Even

through long work hours, she woke

up every morning to workout no

matter what and chose self care

over “old boys club” meetings late

at night. Through her love for wellness,

Olivia realized a gap in the

fitness industry, a mixture of a

body and a mind workout, thus her

creation of Box + Flow-part boxing,

part yoga experience. Hear Olivia’s

words on her Fight for Purpose.

with Olivia Young, Founder, Box

+ Flow Interviewed by Ariela

Kiradjian

12:20 - 12:30 PM Story

with Annabel Lawee, Founder &

CEO, Breeze

12:30 - 1:00 PM Panel

Ladies in Cannabis

Christine Yi, Co-Founder, Potli

Dorian Morris, Founder &

CEO, Undefined Beauty

Interviewed by Bianca

Monica, Founder, Limone Creative

1:00 - 2:30 PM Lunch

2:30 - 2:40 PM Story

with Emilie Hoyt, Founder, LATHER

2:40 - 3:00 PM Spotlight

From Fitness to Robots with Zlata

Stanislavovna Sushchik, Founder &

CEO, HURO

3:30 - 3:50 Spotlight

It is OK to “Fail” with Lisa Odenwell

er, Founder, Beaming & KROMA

3:50 - 4:10 PM The Side Hustle

We all have passions in life, but

to be able to balance a passion

with a profitable company is an

art. Future Gin was created by four

women who all had a deep love

for both gin and California. Amy

comes from OENO Wines, Mary

comes from ArcLight Cinemas,

Natasha comes from Coolhaus and

Freya comes from The Spirit Guildtogether

they had a side hustle

that turned in an emerging company.

Listen to two of the Founders

as they discuss the art of the side

hustle. with Mary Bartlett & Amy

Atwood, Founders, Future Gin

4:10 - 4:40 PM Panel

The New Generation of Boutique

Hotels is Lead by Women

with Seija Ojanpera, Founder, The

Dwell Hotel, Jersey

Banks, Partner, The Dive

Motel and Urban Cowboy

4:40 - 7:00 PM After Party


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Common Questions

How can I register to

attend the conference?

Anyone can submit an application

to attend the conference by completing

this form. Hotel, Concept

and Vendor Members will automatically

be excepted. If you are

not a member, but you are a hotel

or concept-you can apply. If you

are not a member, but you are

a vendor, you must sponsor the

email. Email live@stay-boutique.

com to learn more about sponsorship

& exhibiting. Once registered,

you may Book a room at the Hotel

Figueroa in our room block at this

link.

How do I become a member

to get the discounted

ticket?

You may apply to become an official

member of BLLA whether you

are a hotel, a hotel management

company, a vendor or supplier or

service provider, or a boutique

hotel business such as restaurants,

retail, wellness and more.

Who attends this conference

Women and men who believe in

inclusivity in the Hospitality and

Boutique industries. We will be

hosting 150 powerful thinkers

who range from Boutique Hotel

& Concept owners, c-level executives,

designers, architects and

vendors. We will also be welcoming

leaders in the travel industry

as well.

How can I become a sponsor

of this event?

StayBoutique looks at each sponsorship

or exhibiting request with

the intention of making sure the

vendors on-site have similar values

to our members and audience.

If you are interested, please

email live@stay-boutique.com

What is the cancellation

policy? Can I transfer my

ticket?

There are no refunds for events

unless the refund request is 60

days out from the event. However,

you may transfer your ticket by

emailing live@stay-boutique.com.

My colleague or family

member would like to hear

my panel, can I get a free

ticket?

While BLLA would love to accommodate

all speaker requests, it is

simply not possible. We require

all attendees to be properly registered

through the conference

site and wear a badge at all times

in order to enter the conference

space and pass through the event

Security.

How can I contact the

organizer about speaking

opportunities?

We normally do not accept speaking

requests but you can still

attend and/or sponsor. You can

also email live@stay-boutique.

com with any suggestions.

What is the conference

attire?

You can wear a suit or you can

wear Gucci’s latest sweat suit. We

have a special love for those of

you who have a cool sense of

style! Comfort and style go handin-hand.

Can I view the panel sessions

after the conference?

The Conferences will all be recorded,

however, you need to be a

member in order to view the individual

sessions after the event.

Overview sizzle reels of the conferences

will be available publicly

to everyone.

How do I obtain a press

pass?

You must have published work

within the last 3 months. Please

send link to relevant articles, stories

or reviews to live@stay-boutique.com

to apply for a press

pass. Please note that until your

pass is approved, your registration

will not be valid.

How can I contact the

organizer with any questions?

Please contact live@stay-boutique.com

which reaches several

people and someone will get back

to you promptly.


44th | Vol 29 | 2020 | www.hotelier-indonesia.com 23


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44th | Vol 29 | 2020 | www.hotelier-indonesia.com

HOT BUSINESS


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SWISS-BELHOTEL INTERNATIONAL

MAKES MALAYSIAN DEBUT

WITH LAUNCH OF KUANTAN

WATERFRONT PROPERTY

Swiss-Belhotel Kuantan, Malaysia –

façade Hong Kong – Swiss-Belhotel

International’s acclaimed success

story over more than three decades

has been marked by milestones – and

another has just occurred with the soft

opening of its first Malaysian property.

In Swiss-Belhotel Kuantan, the global

hospitality management chain offers a

remarkable four-star hotel on the East

Coast of Peninsular Malaysia, facing

the South China Sea, only 2km from

buzzing Kuantan, the capital of the

culturally rich Pahang state.

Located in the traditional fishing

village of Tanjung Lumpur, the

27-storey property has 366 rooms and

suites – all featuring modern amenities

for business and leisure travellers

such as LED TVs, free Wi-Fi and power

showers. The 86 Family Rooms create

opportunities for multi-generational

vacations, 16 suites offer additional

luxury and exclusivity.

Swiss-Belhotel Kuantan provides

an array of upscale leisure facilities

including a swimming pool, children’s

pool, Jacuzzi, fitness centre and “Water

Lounge”.

The Swiss-Cafe is a bright and vibrant

all-day restaurant, while the Lobby

Lounge is a chic and sophisticated

setting for drinks and light bites. Room

service is available 24 hours.

Adding to the property’s appeal

are 10 state-of-the-art Meeting

rooms including a Ballroom which

are suitable for all types of events –

from intimate strategy meetings and

training sessions to grand corporate

Conferences and Gala dinners.

Swiss-Belhotel Kuantan swimming

pool Swiss-Belhotel Kuantan

roomSwiss-Belhotel Kuantan is the first

stage of the Kuantan Waterfront Resort

City (KWRC), a superb 200-hectare

mixed-use development and the

region’s first integrated leisure, retail,

dining, entertainment, hospitality and

residential landmark. Its other features

include a business park, healthcare

hub and tourist resort, making it the

destination’s premier MICE venue.

This visitor magnet will feature a

Marina walk, Green promenade,

Waterfront Bars and Restaurants,

including a Floating Restaurant,


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44th | Vol 29 | 2020 | www.hotelier-indonesia.com 27

Duty-Free shopping, Golf Course and a Waterpark

with a variety of Watersports adding to the appeal.

In short, KWRC is a game-changer for the region,

with Swiss-Belhotel Kuantan now the Hotel of

choice for business and leisure guests.

Further enhancing the property’s appeal will be

the one-hour travel time from Kuala Lumpur to

Kuantan once the ECRL ( East Coast Rail Link ) will

be completed. While the destination’s international

gateway, Sultan Ahmad Shah Airport, is just 25

minutes’ drive from the hotel and offers connections

to Kuala Lumpur, Singapore and Penang.

Mr. Gavin M. Faull, Swiss-Belhotel International

Chairman and President, said Malaysia had long

been on the Group’s radar given its appeal of one

of Southeast Asia’s most popular destinations. “So

the chance to plant our flag in such a culturally

dynamic country, delivering our award-winning

international standards, is very exciting and a key

element of our broader growth strategy in Malaysia

and globally,” he said.

“The fact that we are an integral part of such a

transformative development as KWRC makes our

entry into Malaysia even more special, and we plan

to unveil new properties in other key destinations

in the country including Kuala Lumpur and Melaka.”

Swiss-Belhotel Kuantan’s opening room rates range

from MYR 258 (net) for a Studio City View through

to MYR 392 (net) for a Family Room.

By the end of 2020, Swiss-Belhotel International

expects to increase its global portfolio to 250

properties, comprising some 25,000 rooms under 14

diverse brands spanning the hospitality spectrum –

from economy to luxury – in four continents.


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Swiss-Belhotel International

currently manages a portfolio

of more than 145* hotels,

resorts and projects located in

Cambodia, China, Indonesia,

Malaysia, Philippines, Vietnam,

Bahrain, Egypt, Georgia, Iraq,

Kuwait, Oman, Qatar, Saudi

Arabia, United Arab Emirates,

Australia, New Zealand, Bulgaria,

Germany, Italy, Switzerland

and Tanzania. Awarded

Indonesia’s Leading Global

Hotel Chain for nine years,

Swiss-Belhotel International

is one of the world’s fastestgrowing

international hotel

and hospitality management

groups. The Group provides

comprehensive and highly

professional development

and management services in

all aspects of hotel, resort and

serviced residences. Offices

are located in Hong Kong,

New Zealand, Australia, China,

Europe, Indonesia, United Arab

Emirates, and Vietnam.

*Numbers may fluctuate


44th | Vol 29 | 2020 | www.hotelier-indonesia.com 29


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44th | Vol 29 | 2020 | www.hotelier-indonesia.com

ANSELM CUYPERS

LOUIS T COLLECTION

CORPORATE DIRECTOR OF FOOD & BEVERAGE

Feb 2020


44th | Vol 29 | 2020 | www.hotelier-indonesia.com 31

LOUIS T COLLECTION APPOINTS CORPORATE

DIRECTOR OF FOOD & BEVERAGE TO DRIVE GREEN

INITIATIVES

ANSELM CUYPERS JOINS TEAM TO DEVELOP GROUP’S CULINARY

STRATEGY AND SUSTAINABILITY PRACTICES

BANGKOK - Hospitality & building solutions group

Louis T Collection is going green on the food front

with the help of new corporate director of food &

beverage, Anselm Cuypers.

“As we move into a new

decade we’re implementing

a lot of changes in our

F&B departments,” said

Cuypers. “Our core focus is

on sustainability, developing

Louis T’s signature F&B

offering, and launching

wellness-focused YOUTH menus across

the properties.”

In this new role, Cuypers will focus on expanding

sustainability initiatives at the restaurants and bars

at Louis T Collection’s properties in Thailand, Taiwan,

and Australia.

Examples of the group’s next steps include forbidding

suppliers to deliver produce in single-use plastics,

reducing overall food wastage by coming up with

creative solutions to use food that may otherwise

be disposed of, and implementing procedures for

energy and water savings in the kitchens.

At Quay Perth they’re starting a program to donate

excess food to a local food bank.

The Belgium national brings a wealth of experience

from around Asia, the Middle East, and Europe.

Cuypers’ most recent role was with Accor Thailand

in 2019, where he was director of food & beverage

for Novotel Hua Hin and Novotel Surin Beach and

was in charge of their 18 dining outlets. He held the

same role at H Hotel Dubai from 2017 - 2018 where

he managed operations of the property’s award

winning restaurants.

He also lived and worked in Dubai’s neighbor to the

west, Southern Sun Hotel Abu Dhabi, where he was

assistant director of food and beverage for a year.

Cuypers has held the positions of outlet manager,

restaurant manager, and bar manager since he

began his career over 15 years ago.

Quay Perth operates a popular rooftop bar &

restaurant called HQ that will become the group’s

signature venue under his direction.

“We want guests who are loyal to Louis T to know

they will find a great product for a great price across

all our hotels,” added Cuypers.


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A number of our hotel

clients are cultivating

some pretty interesting

ways to help guests

stay in shape whether

traveling for business

or pleasure. We have

rounded-up a half-dozen

of these efforts below.

Buffing Up the Fitness Options in Asia

No matter how sublime the hotel fitness center, getting

down to business in gym togs can be a tall order when

you’re on the road, whether for business or pleasure.

That’s partly why a number of hotels from the Far East

to the Middle East are coming up with creative new

ways to incentivize the move from the chaise to the

gym.

SPA & WELLNESS


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Animal Inspiration @ Fusion Maia Danang

Boxing for the Soul @ Banyan Tree Samui

Fusion’s novel Warrior Workout was designed in-house

at the all-spa-inclusive resort on Vietnam’s central coast.

The 60-minute class blends yoga, martial arts and animal

movement, for a heat building and spiritually aligned workout.

Each class is in sync with the resort’s Natural Living Program,

daily principles that cover a person’s wellbeing from getting

social to eating well. Sessions are named after their animal

inspiration with the seven day schedule running through a

range of creatures from Crouching Tiger to Dancing Dragon.

Swimming with the Greats @ Palace Hotel Tokyo

Palace Hotel Tokyo’s ‘Energizing Tokyo’ experience is one

way to get in the groove for when the world’s greatest athletes

arrive in the city this coming summer. The package includes

a number of optional health and wellness activities – such

as kayaking, cycling and running, as well as a private swim

lesson with former Japanese Olympic swimmer and Asian

Games medallist, Hanae Ito. During the one hour lesson in the

hotel’s pool, Hanae works with interested guests to perfect

their swimming techniques.

Bouncing off the Wall @ Chedi Muscat

Every Tuesday and Thursday morning, the fitness guru at

the Chedi Muscat lines four guests up against the wall, and

lets them have it for 50 minutes. The wall, a Kinesis Wall,

is a springboard to a whole body functional workout that

provides resistance in every direction. Tethered to the wall

by cables, participants lunge and jump, squat and skip their

way to greater strength, stability and flexibility. Gluttons for

punishment might bounce off the wall and into the hotel’s

103-meter Long Pool, the longest in Oman, for a few laps.

When in Thailand, do as the Thais. And that could certainly

be said for Thai boxing, the national sport and something of

a sporting obsession. It looks brutal, but Muay Thai, as it’s

known, is highly revered as an all-round routine for mind,

body and soul. Banyan Tree Samui’s gruelling 60-minute

classes on Tuesdays, Thursday and Sundays cater to all levels

of fitness and experience and are free for guests. Or you

can hire a private coach while you are at the resort, which

overlooks sapphire seas and a tranquil white-sand beach.

Thai boxing classes for kids (aged 5 -12) are also an option,

albeit a terrifying one.

Intimating with the Sunrise @ Paradise Cruises

Renowned for its meditative movements and health benefits,

tai chi is all the more special on Paradise Cruises due to

the breathtakingly beautiful backdrop of UNESCO World

Heritage-listed Halong Bay’s limestone karsts. Jutting out of

the emerald waters, the towering limestone karsts loom in

and out of focus as the vessel glides past them, during the

small, intimate sunrise tai chi class on the vessel’s sundeck

that starts at 6.30am and lasts for 30 minutes.

Ancient Philosophy @ Anam

Holidaymakers of all ages are kicking, foot sweeping and

wrestling their way to fitness as part of the Anam’s new inresort

vovinam classes. Based on the ancient Asian philosophy

of yin and yang, vovinam ranks as the largest and most

developed of Vietnam’s martial arts, and endeavours to align

body and mind through the art of self-defence. Tailored to

all fitness levels and abilities, the Anam’s vovinam classes are

led by resident vovinam master Huynh Trong Nghia, who has

practiced and taught vovinam for 20 years. The classes take

place on the five-star resort’s vast green lawn overlooking

Cam Ranh’s Long Beach each Monday and Wednesday for

adults and each Friday for children from 4.30pm – 5.30pm.

SPA & WELLNESS


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EXPO CLEAN & EXPO LAUNDRY 2020 will

be held on 15 – 17 July 2020 at the

Jakarta International Expo.

The 6th EXPO CLEAN

& EXPO LAUNDRY

were concluded

recently, recording

another track record

of success bringing

buyers and sellers

together and delivering

quality content with

business networking

opportunities. During

the show days from

11 to 13 July 2019, EXPO CLEAN &

EXPO LAUNDRY offered insights

and knowledge exchange through

a line-up of seminars, conferences

and activities.Focusing on the

theme of “Advancing Indonesia’s

Cleaning and Laundry Industry”,

EXPO CLEAN & EXPO LAUNDRY 2019

aimed to improve the efficiency,

effectiveness and productivity

through automation, technology

and innovation in the sectors. This

is delivered by presenting a wide

array of products and services in the

cleaning and laundry sectors to help

boost the results.

Over the 3 show days, 6,132 trade

visitors from 22 countries and

regions attended EXPO CLEAN &

EXPO LAUNDRY 2019.

“We see a slight

increase in the number

of attendees in EXPO

CLEAN & EXPO LAUNDRY

2019 and in the regional

visitors coming to the

show. This proves that

EXPO CLEAN & EXPO

LAUNDRY are gaining

recognition as the

reference event not only

in Indonesia, but also

in the region,” said Teddy Halim,

Director of PT Media Artha Sentosa,

the organiser of EXPO CLEAN &

EXPO LAUNDRY.Supporting trade

associations actively participated

in EXPO CLEAN & EXPO LAUNDRY

2019, presenting a packed agenda

of seminars, conferences, trainings,

workshops and exciting competition.

HOT EVENTS


44th | Vol 29 | 2020 | www.hotelier-indonesia.com 35

Concurrently with the shows, a list of

activities keep visitors and exhibitors

busy including : “Kebijakan Strategi

Daerah Dalam Mewujudkan Kota

Bersih”, a seminar by the Association

of Indonesia Municipalities – APEKSI,

“Entrepreneur Facing Sustainable

Cleaning Industry for the Future”

by the Indonesian Cleaning Service

Companies Association – APKLINDO,

“Seminar Laundry & CSSD Rumah

Sakit : Industri Laundry & Sterilisasi

Menuju Standar Nasional dan

Internasional”, a hospital laundry

seminar by the Indonesian Laundry

Professionals Association – APLI

which also organised a Competency

Test for Laundry Sector on site,

“Laundry Preneur Generation 4.0”, an

exciting insight into laundry business

by Himpunan Pengusaha Laundry

Indonesia – HIPLI, “Competence

Cleaner Facing the Sustainable

Cleaning Industry”, a competency

workshop for cleaning service

professionals by LSP Klining Servis,

“REALisASLI – Realisasikan Laundry

Terstandardisasi, Ramah Lingkungan

dan Melek Teknologi Bersama ASLI”

by Indonesian Laundry Association

– ASLI, “Toilet Transformation for

Healthier Nation : Functionality &

Hygiene”, a special delivery seminar

organised by Indonesian Toilet

Association – ATI.

“Trend Pengelolaan Laundry RS Masa

Kini dalam Menyongsong Akreditasi

SNARS dan JCI”, a hospital laundry

management seminar by PILARS,

and “Commitment to Sustainability

in Hospital Laundry & Cleaning” a

seminar by the Indonesian Hospitals

Association – PERSI. In addition to

the associations’ activities, a special

educational feature was presented

in the EDUcleaning Lounge with

daily topics to satisfy the thirst

for knowledge in the cleaning

industry. The Lounge provided skills

enhancement opportunity as well as

understanding of the right tools to

do cleaning effectively.

“EXPO CLEAN & EXPO LAUNDRY 2019

was very informative and helped us

to get information on technology in

the fields of laundry and cleaning

service as well as the seminars that

were held to help laundry business

practitioners.” said Robertus Yulianto,

President Director of CAS Facility, a

subsidiary of CAS Group, offering

a comprehensive range of facility

management services including

cleaning service and laundry

management.

“We had the opportunity to welcome

delegations from the neighboring

countries coming in groups.

Hopefully, the shows can continue

to be the platform to connect

industry professionals. We will

continue to offer new ideas and

features in the shows, to add to the

dynamics. This year, we launched our

Business Leaders Forum and Laundry

Roundtable, which quickly earned

the interest and positive feedback

from the audience. We will develop

this further and also prepare for

new ones for 2020.” Teddy Halim

concluded.

“The EXPO LAUNDRY exhibition

was beneficial to our company as

it provided us with recent updates

on various technologies which can

be considered for our services. The

event was also a great opportunity to

network.” Said Melyana Tjahyadikarta,

President Director of PT Jeevesindo

Gemilang, which runs the laundry

service brand Jeeves in Indonesia.

EXPO CLEAN & EXPO LAUNDRY 2019

presented 186 exhibiting names

from 20 countries and regions.

This year also sees the premiere of

EXPO CLEAN INDUSTRIAL, which

highlighted industrial cleaning and

EXPO TOILET, which focused on the

toilet products and toilet cleaning

equipment and supplies.


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Australia’s favourite burger brand Grill’d

has just arrived in the heart of Seminyak.

And while it takes ample inspiration

from its Australian counterparts, the Bali

incarnation of the company has introduced

an array of Indonesian-inspired twists to

its menu, especially when it comes to its

drinks.

At the helm of the Grill’d bar is experienced

bartender Gogon. Born I Komang Anik

Adiputra, the East Bali native has spent

the past 20 years in the hospitality

industry, having first been introduced to

the mixology realm at the Alila Hotel in

Karangasem; “That was my first experience

in bartending where I realised by interest

to learn and improve myself within that

field,” he explains.

With a career spanning the likes of KU DE TA,

PotatoHead, and Bikini Bar among others,

Gogon has more recently joined the Grill’d

team. Constructing the drinks menu, he

took inspiration from the company’s food

philosophy; “When creating the cocktails,

the food concept of Grill’d inspired me a lot.

Grill’d uses fresh local ingredients and so

from that concept we make craft cocktails

by using ingredients that we source from

a local farm, this also makes it easier to

control the quality and consistency of the

product.”

Ingredients unique to the island, from

fruit to spices and herbs, have been

integrated into the cocktail list, including

local tonic jamu. “Butterfly Kisses is

my favourite,” says Gogon of the jamuinspired

tipple. “Inspired by our famous

healthy jamu drink, this is a three-layered

cocktail made from a selection of good

quality local herbs and spices, combined

with high-quality gin. We have infused

the gin with butterfly pea flower, which

has great health benefits, and mixed it

with a homemade turmeric cordial, one of

Indonesia’s most famous spices.”

Grill’d Bali is located at Jalan Kayu Jati no

3X, Petitenget Beach, Seminyak and will

be open daily from 10am – 2am.

About Grill’d: Established in Melbourne in

2004, Grill’d is one of the largest privatelyowned

restaurant groups in Australia. With

138 burger restaurants across Australia and

one in Bali, Grill’d employs more than 4,000

staff, and prides itself on working with

local suppliers to ensure the provenance,

quality and freshness of all its ingredients.

Over the years, Grill’d has been recognised

for its outstanding service and dedication

to excellence by winning awards such

as KPMG’s Top 10 Australian Brands in

Customer Experience Award and Roy

Morgan’s Australian Customer Satisfaction

Award for Quick Service Restaurant Of The

Year in 2018, and No. 1 Best Restaurant

Chain in Asia-Pacific by Conde Nest

Traveller in 2014. Additionally, each Grill’d

restaurant donates money back into their

local community each month. Through

this ‘Local Matters’ program, Grill’d has

donated more than $4.5 million to local

communities across Australia over the

past 15 years.

Grill’d Bali location: Jalan Kayu Jati no 3X,

Petitenget Beach, Seminyak

HOT TEAM


44th | Vol 29 | 2020 | www.hotelier-indonesia.com 37

INTRODUCING

GOGON, GRILL’D

SEMINYAK DRINKS

CONNOISSEUR


COVID-19

OUTBREAK

PROTECT YOURSELF AND

BE SAFE ALWAYS.

WASH YOUR HANDS OFTEN

WITH SOAP

The primary mode of transmission is through

human-to-human transmission via respiratory

droplets that people exhale (such as coughing

or sneezing). Furthermore, these droplets can

fall on surfaces (including tables, telephones and

desks),so people are able to catch the COVID-19

virus if they touch a surface that has been contaminated

by the virus, and then touch their eyes, nose

or mouth.(WP)


HOW MUCH

REVENUE IS

YOUR MISSING

OUT ON?

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40

44th | Vol 29 | 2020 | www.hotelier-indonesia.com

HOT ZONES

THE SECOND IBIS STYLES IN VIETNAM


44th | Vol 29 | 2020 | www.hotelier-indonesia.com 41

IBIS STYLES LAUNCHES NEW WEEKEND

BEACH GETAWAY IN VUNG TAU

The 250-Room Hotel

Opens This Month

26th February 2020, VUNG TAU,

VIETNAM - Accor unveils the second

ibis Styles in Vietnam, bringing the

brand’s vibrancy to the heart of Vung

Tau with the opening of ibis Styles Vung

Tau.

Overlooking Vung Tau’s long sandy

Back Beach, just a two-hour drive from

Ho Chi Minh City, the hotel shines

with stylish guest rooms offering a

comfortable base to explore the closest

beach destination from the economic

capital of the country.

“Vietnam is blessed with over 3,200

kilometres of coastline, including the

beautiful beaches of Vung Tau, located

just two hours from Ho Chi Minh City.

The opening of ibis Styles Vung Tau

offers an attractive coastal getaway

for guests looking to get out of the city

yet delivers on budget-friendly and

contemporary comforts,” said Patrick

Basset, Chief Operating Officer of

Accor, Upper Southeast & Northeast

Asia and the Maldives.

ibis Styles Vung Tau is the embodiment

of fun style and creative energy,

boasting a gallery of potential backdrops

for Instagrammers at every turn. The

design of the hotel is inspired by the

sea. Its clean and modern aesthetics are

enlivened with dynamic colour accents,

providing an alluring contrast to the

palette of tropical greens and blues

outside the oversized windows.

The hotel’s 250 guest rooms range

from the 24 sqm Standard Room to

the 46 sqm Premium Family sea view

room with balcony. Featuring cosy and

soothing design, the guest rooms offer

everything guests need for an enjoyable

stay, including the premium quality

Sweet Bed by ibis Styles and Wi-Fi

access.

The culinary hub of the hotel, StrEATs

restaurant, is designed similarly to

a street food concept featuring an

open kitchen and a spacious terrace

with various selections of Vietnamese

food and international cuisine. Ideally

suited to light bites and casual socials,

OnTheTop rooftop bar invites guests

to unwind with delicious drinks and

snacks befitting of the glittering Vung

Tau skyline..

Also situated on the rooftop, the hotel’s

infinity pool is an irresistible draw

for guests looking to refresh with an

afternoon dip. To reenergize after a

relaxing swim, the 24-hour gym is

equipped with the latest cardio fitness

equipment and a range of free weights.

Families are well catered too at ibis

Styles Vung Tau. In addition to family

rooms which can host up to four guests,

there is also a Kid’s Club to ensure

an enjoyable seaside vacation for the

whole family.

The hotel’s proximity to Ho Chi Minh

City makes it a popular venue to host

seaside meetings and teambuilding

events. The two meeting rooms at ibis

Styles Vung Tau are named after the

city’s main beaches – Back Beach and

Front Beach.

The two rooms can combine into a large

sea view Ballroom featuring natural

daylight to welcome up to 200 guests.

In addition to beach activities, guests

of ibis Styles Vung Tau can enjoy the

succulent catches of the day at the Night

Seafood Market just 10 minutes away by

foot. Perched atop Small Mountain and

a short walk away stands the 32-metertall

statue of Jesus Christ, from which

visitors can enjoy a panoramic view

across the ocean. Other sites of interest

within a short drive away are the

Lighthouse Tower, White Palace, and

Ho May Park.

“Vung Tau has long been a popular

beach getaway for locals from Ho Chi

Minh City, and in recent years we

have also seen arrival of travellers

from other regional countries. With

the opening of ibis Styles Vung Tau,

we look forward to welcoming guests

looking for an economy-priced hotel

with all the modern travel necessities

including a stylish design, premium

bedding and fast Wi-Fi,” said Mathieu

Le Besq, General Manager of ibis

Styles Vung Tau.

To celebrate its launch, ibis Styles Vung

Tau is offering a Superior Room stay for

two with breakfast starting from USD

90++ per night valid from now until

15 May 2020. For more information,

please email HB2U9@accor.com, or

contact +84 (0)254 352 6008 for general

enquiries and reservations. | ibis.com |

group.accor.com


42 44th | Vol 29 | 2020 | www.hotelier-indonesia.com

CHARTER

FOR COMMUNITY

CATERING

“A MEAL IS A COMMUNITY

PROCESS”


SERVICES

44th | Vol 29 | 2020 | www.hotelier-indonesia.com 43

Kitchen of the Sonnenhof

Arlesheim, Switzerland (Photo:

Heinz Fendrich)

Goetheanum, Dornach, Switzerland,

February 2020

Commercial kitchens often have a poor

reputation. Cafeteria food must be cheap.

The Nutrition Circle for Kitchen Professionals

advocates an appreciation of the processes

involved in the cultivation, production,

preparation and consumption of food in its

Charter for Community Catering.

“What we see today in some facilities

– unfortunately also in residential care

facilities – is a tragedy because people are

trying to save costs on food”, observed

Jasmin Peschke. She heads the Nutrition

Section of the Section for Agriculture at

the Goetheanum and has at doctorate in

ecotrophology. “Nutrition is more than

just something to eat”, she says. It is about

providing tasty and varied meals, highquality

food that is carefully prepared.

“THE QUALITY OF OUR FOOD DEPENDS ON

MANY FACTORS: THE SEEDS, THE SOIL,

THE CULTIVATION, THE TIME OF HARVEST,

STORAGE TIMES AND PROCESSING METHODS”,

SAYS JASMIN PESCHKE. THIS IS WHY

SHE HAS NOW BEEN JOINED BY ELEVEN

NUTRITION EXPERTS WITH EXPERIENCE IN

ANTHROPOSOPHICAL FIELDS OF WORK TO

MAKE A PUBLIC STATEMENT. WITH THEIR

CHARTER FOR COMMUNITY CATERING, THEY

ARE SETTING AN EXAMPLE FOR HEALTHY

AND WHOLESOME ENJOYABLE NUTRITION –

PRECISELY BECAUSE DAY-TO-DAY COOKING IN

COMMERCIAL KITCHENS IS OFTEN STRESSFUL.

One of the first signatories of the charter

is Heinz Fendrich. The executive chef at

the Sonnenhof in Arlesheim, Switzerland,

points out that even the attitude and

mood that are cultivated during cooking

contribute to the quality of the food. This

is why he and other chefs and nutritionists

consider it important that cooks and their

kitchen assistants treat food with care and

also involve those eating the meal – this is

also important to prevent food from being

wasted. Ultimately, it is up to everyone to

ensure that meals are eaten regularly and

on a rhythmical basis. “This also includes

a relaxed and consciously designed

atmosphere when eating”, the charter states.

“A meal is a community process before,

during and after the activity in the kitchen”,

concludes Jasmin Peschke.

(2032 Characters/SJ; translated by Bettina

Hindes)

Charter for Community Catering

Web www.sektion-landwirtschaft.org/

fileadmin/SLW/Arbeitsfelder/ernaehrung/

Gemeinschaftsverpflegung/Charter_

Community_Catering_EN.pdf (available also

in German, French and Italian)

Contact Person Jasmin Peschke, jasmin.

peschke@goetheanum.ch

The Goetheanum is the headquarters for the

School of Spiritual Science and the General

Anthroposophical Society. The School of

Spiritual Science with its eleven sections is

active worldwide in research, development,

teaching, and the practical implementation

of its research findings and is supported by

the Anthroposophical Society.


44

44th | Vol 29 | 2020 | www.hotelier-indonesia.com

GHM PLANTS

CHEDI FLAG IN

THE MALDIVES

Kudavillingili Island promises ease

of access and inimitable luxury

product

SINGAPORE — GHM has announced plans to launch The Chedi

Kudavillingili, its first resort in the Maldives, later this year. The 99-villa

property will feature 36 overwater villas, a 150-metre-long central pool

and desirable proximity to the Malé International Airport, a 25-minute

speedboat ride away.

Located on a 1-kilometre coral island called Kudavillingili, The Chedi

Kudavillingili is shaped by a global team of design talents working

closely with the GHM team. Maldivian architecture anchors the resort’s

overarching aesthetic appeal, with complementary interior design and

landscaping from Singapore and a lighting scheme from the USA.

“Our plans for The Chedi Kudavillingili will showcase the enduring

beauty of the Maldives and its people, but we will also remain true to

GHM’s tenets of intuitive luxury, timeless designs, bespoke experiences

and quality service,” said Hans R. Jenni, GHM’s co-founder and

president.

Since its founding in 1992, GHM has taken the road less travelled into

destinations not so well known at the time, opening resorts such as

The Nam Hai in Vietnam, The Chedi Muscat in Oman and The Chedi

Andermatt in Switzerland. Each won renown for designs that embraced

local archetypes and were then enhanced by an alchemy of Asian

aesthetics and contemporary cool.

“I’ve always been impressed with GHM’s work – particularly with The

Chedi Muscat,” said Dr. P. Mohamed Ali, chairman of the MFAR Group,

the project’s owning company. “I’ve seen the kind of impact a GHM

resort can have on a destination, and I am looking forward to how GHM

will redefine the luxury resort experience in the

Maldives, just as they have done in Muscat.”

When GHM launches a new resort in a more

established destination, the team is mindful of the

brand ethos and the need to provide a singular

experience for its guests, not unlike what it has

been doing for other resorts in its portfolio.

“This new Chedi is to stand on the shoulders of

GHM’s reputation, one that has been defining and

redefining what’s chic for nearly three decades,”

said Jenni. “The Chedi Kudavillingili is to be the

best yet.”

GHM expects the majority of the resort’s guests

to come for the quiet, the placid waters and the

pristine sands, for sunset cruises, barbecue

dinners and fishing expeditions.

In addition to the 36 overwater villas, and 63 islandbased

villas, The Chedi Kudavillingili will launch

a spa with eight overwater treatment rooms, a

beach club and bar, an all-day dining restaurant

and Hawkers Stalls featuring four live cooking

stations. Recreational opportunities on the island

run the gamut from courts for several different

sports to surfing and a plethora of on-the-water

and underwater pursuits.


44th | Vol 29 | 2020 | www.hotelier-indonesia.com 45

ABOUT MFAR

MFAR is a multi-sectoral conglomerate with

extensive expertise in construction, real estate,

hospitality, and manufacturing solutions. With

decades of experience across India, MFAR has

since its inception demonstrated innovation,

commitment and a passion to become a part of

India’s nation-building efforts, and has consistently

sought to develop new opportunities for industries

and communities, employing new technologies

and efficiency, helping people develop the best in

themselves, and by doing so, creating real value for

all.

ABOUT GHM

Established in 1992, GHM (General Hotel

Management Ltd.) is known for conceptualising,

developing and operating an exclusive group of

hotels and resorts. With an intimate portfolio and

more projects in the pipeline, GHM prides itself

in providing guests with an unrivalled lifestyle

experience.Each GHM property is an original. A

symbiotic relationship between the hotel and the

local culture enables GHM to provide guests with

a genuine, close-up experience of the best each

destination has to offer. The signature GHM style

melds contemporary interpretations of Asian

designs and distinctive local touches to create

inspired, memorable spaces.

GHM’s portfolio includes:

Al Bait Sharjah, UAE, The Chedi

Luštica Bay, Montenegro, The

Chedi Muscat, Oman , The

Chedi Andermatt, Switzerland,

GHM properties currently

under development:,The Chedi

Mumbai, India, The Chedi

Khorfakkan, Sharjah, UAE,The

Chedi Kudavillingili, Maldives,

The Chedi Zhudong, Hsinchu,

Taiwan, The Chedi Club

Zhudong, Hsinchu, Taiwan, The

Chedi Residences Zhudong,

Hsinchu, Taiwan

In addition to these, GHM

has joined with like-minded

partners and entered into

meaningful collaborations

to deliver innovative brands,

continuing its legacy of setting

new benchmarks of excellence

in the hospitality industry.

Ahn Luh

Ahn Luh is a joint venture

partnership forged among Duan

Qiang, the co-founder and

chairman of Beijing Tourism

Group (BTG), Adrian Zecha, the

visionary behind Amanresorts,

along with Hans R. Jenni,

President and Director of GHM

and Duan Wei Hong, the founder

of Great Ocean Group.It is a brand

that combines the essence of Old

World Chinese hospitality in

today’s context of contemporary

elegance, reflecting in its

service, architectural design and

interior décor, how tradition

and modernity can intertwine to

present an original, urban resort

concept.

The Ahn Luh portfolio

includes:

Ahn LuhZhujiajiao, Shanghai

,Ahn Luh Lanting, Shaoxing ,Ahn

Luh Qiandao Lake, Hangzhou ,

Ahn Luh Nanjing, Jiangsu (2019),

Ahn Luh Huangbai Mountain,

Hubei (2021), Ahn Luh Zhuhai,

Guangdong (2021)

Tin Hotels

TIN Hotels is the new artisanal

brand by GHM focusing on

lifestyle experiences. By pushing

the boundaries of what a new

generation of hotels can be to

a global traveller, our goal is

to provide guests with social

spaces that deliver unrivalled

communal experiences, great

style and wholesome nutrition

at a more accessible price point

without compromising the

standards that our world-class

luxury brands are known for. For

more information, please visit

www.GHMhotels.com


46

44th | Vol 29 | 2020 | www.hotelier-indonesia.com

Shanghai international

Hospitality Design & Supplies Expo 2020

due to outbreak , HOTEL PLUS - HDE 2020 SET TO BE HELD AT SNIEC

SHANGHAI ON august 2020

As China’s leading trade show focusing on

building materials and operation management,

Hotel Plus – Total solution for hotels

and commercial space was successfully

held in April 2019, showcasing the latest

products of construction engineering, interior design,

lighting and control, smart hotel, hotel supplies, cleaning

equipment and vending machines. Hotel Plus 2019

attracted over 3000 exhibitors and 147,166 visitors from

105 countries and regions with the exhibition space of

210,000 sqm.

Shanghai International Hospitality Design & Supplies

Expo (HDE) is the most important part of Hotel Plus.

Derived from Expo Build China, and integrated with

Hotelex which has more than 20 years history, the show

has become the one-stop platform for sourcing hospitality

design materials and supplies to the world.

There are also variety of concurrent events. Design Week

Shanghai, offered over 50 high level conferences with

300 industry leaders and well known designers sharing

their perspectives and experiences on topics like hotel

design, hotel innovation, sustainable building, lighting

design etc. 23 hotel mockup rooms with various styles

have been presented onsite of the show, providing visitors

a special hotel tour of technology and artistry.

With the diversified events taken place on and off the

show floor, HDE 2020 will continuously work as the hub

for industry professionals to find new suppliers and

develop business connections in the 3-day event.

VENUE AND DATES:

Shanghai New International Expo Center (No. 2345

Longyang Rd, Pudong, Shanghai) : 27-29 April, 2020

Monday – Wednesday 9:00 am – 18:00 pm

ORGANIZED BY:

Sinoexpo Informa Markets

SUPPORTED BY:

China Tourist Hotel Association, China Commerce

Association for General Merchandise, China

Association of Lighting Industry, China Architectural

Culture Center

EXHIBITS:

Decorative Engineering, Engineering Design, Fitness &

Leisure, Interior Design, Outdoor Recreation, Lighting

& Intelligent Control System, Smart Hotel, Hotel

Textiles & Uniforms, Hotel Room Amenities, Hotel

Room Appliances

VISITORS:

Hoteliers, Real Estate Developers, Property Owners,

Operators, Architects, Designers, Contractors,

Distributors

CONTACT US:

Jade Liao ,

Sinoexpo Informa Markets

Direct Line: +86 21 3339 2113 . Email: jade.liao@ubmsinoexpo.com,

Website: www.hdeexpo.com/en-us

HOT EVENTS


One-stop Purchasing Platform of Construction

and Operation for Hotels and Commercial Space

www.hdeexpo.com

Shanghai International

Hospitality Design &

Supplies Expo

SHANGHAI INTERNATIONAL

HOSPITALITY DESIGN & SUPPLIES EXPO

April 27-29, 2020 | SNIEC, Shanghai

Organized by Supported by Contact Us

#HotelPlus

#HDE2020

中 国 旅 游 饭 店 业 协 会

China Tourist Hotel Association

China Association of Lighting Industry

中 国 建 筑 文 化 中 心

China Architectural Culture Centre

Jade Liao | +86 21 3339 2113

jade.liao@ubmsinoexpo.com


48

44th | Vol 29 | 2020 | www.hotelier-indonesia.com

Nusa Dua, Bali, Indonesia, February 2020…

The Westin Resort Nusa Dua, Bali takes great

pleasure to welcome Chef Davide Allievi to its

culinary team. He has arrived on the island direct

from a stint as Chef de Cuisine for the Michelin

Plate winning Limoni Italian Restaurant at The

Ritz Carlton Guangzhou, China. As a young and

contemporary Italian Chef, Davide is expected to

bring passion, energy and innovation to his new

role at the resort. He comes with an impressive

background and valuable Michelin Star kitchen

experience. Born and raised in Italy, Chef Davide

has a Culinary Arts Diploma from the Istituto

Paritario Professionale “Michele Pinto”. Upon

completing his studies, he embarked on a culinary

career and fine-tuned his skills with a succession

of jobs in Italy and London. Once armed with a

wealth of expertise as a Sous Chef and Pastry Chef,

he relocated to Beijing, China in 2016 where he

took charge of the daily operations for a gourmet

restaurant and bakery. Chef Davide then remained

CHEF

DAVIDE

ALLIEV

in the Chinese capital for a new challenge as the

Executive Chef of a unique concept restaurant

called Mojo. The venue quickly gained national

media attention from the likes of Cosmopolitan

and Vogue. This exposure also meant that Chef

Davide was noticed by luxury hotels in the

area, including Grand Hyatt Shenyang where

he accepted the position as Chef de Cuisine for

Il Forno Italian Restaurant. Now Chef Davide

finds himself on the island of Bali where he is

responsible for Prego, a Westin concept restaurant

that puts the fun back into Italian dining.


44th | Vol 29 | 2020 | www.hotelier-indonesia.com 49

This family-friendly venue satisfies

appetites with its generous portions

of classic pasta dishes, regional

specialties and pizzas that represent

real value for money. Once he is

familiar with the availability of local

ingredients, Chef Davide is looking

forward to revitalizing the menu at

Prego and putting his own signature

on each dish.

He will also take the restaurant’s

Brunch Infinito to the next level

with lots of delicious dishes and live

cooking options.

“We are honored to have

a professional of Chef

Davide’s caliber take over

the culinary reins of Prego.

His youth and enthusiasm

will serve him well. As an

Italian national, he will

certainly appreciate Bali’s

traditional food culture

and family way of life that

is sadly lacking in many

parts of the world today,”

says Oriol Montal, General

Manager of The Westin

Resort Nusa Dua, Bali.

For more information, please visit

the website www.westinnusaduabali.

com and follow the resort’s social

media channels

Facebook www.facebook.com/

westinbali or www.facebook.com/

pregobali and www.instagram.com/

westinbali or www.instagram.com/

pregobali

About The Westin Resort

Nusa Dua, Bali

The Westin Resort Nusa Dua, Bali

enjoys a prime beachfront location

within an exclusive enclave on the

island’s southern shores. With 433

modern rooms, it is a place where

guests can be at their best and

experience total renewal. Exciting

dining venues anticipate global

tastes with delicious cuisines and

healthy Eat Well menu options.

There is a choice of swimming

pools, award-winning Heavenly

Spa by Westin for relaxation,

WestinWORKOUT® to stay in shape

and little ones get to play at the

Westin Family Kids Club. The adjacent

Bali International Convention Centre

provides comprehensive meeting

resources with space for up to

10,000 delegates. The resort caters

to the needs of leisure and business

travellers alike with exceptional

services and facilities to match.

Westin Hotels & Resorts Westin

Hotels & Resorts, part of

Marriott International, Inc., has been

a leader in wellness and hospitality

for more than a decade, and lives

its philosophy “For a Better You”

through the brand’s Six Pillars of

Well-Being: Feel Well, Work Well,

Move Well, Eat Well, Sleep Well and

Play Well.

With more than 200 hotels and resorts

in over 35 countries and territories,

guests can experience offerings

that include the iconic Heavenly®

Bed, RunWESTIN and Westin Gear

Lending with New Balance®, delicious

and nutritious Eat Well menu and

the innovative workspace Tangent.

To learn more, visit www.westin.

com. Stay connected to Westin on

Facebook and @westin on Twitter

and Instagram. Westin is proud to

participate in the company’s awardwinning

loyalty programs – Marriott

Rewards®, The Ritz-Carlton Rewards®,

and Starwood Preferred Guest® (SPG).

The programs, operating under one

set of unparalleled benefits, enable

members to earn points toward free

hotel stays, achieve Elite status faster

than ever, and seamlessly book or

redeem points for stays throughout

our loyalty portfolio of 29 brands and

more than 6,700 participating hotels

in 130 countries & territories. To

enroll for free or for more information

about the programs, visit members.

marriott.com.


The 50new 44th | year Vol 29 | brings 2020 | www.hotelier-indonesia.com

a fresh

food direction to Seminyak’s KU

DE TA, as the iconic beachside

establishment welcomes a new

executive kitchen team

Seminyak, Bali favourite KU DE TA has

announced the arrival of a new executive

kitchen team, led by Executive Chef Jeremy

Hunt and Head Chef Warren Carney. The new

culinary lineup signals a fresh direction for

the quintessential Bali establishment.

Since joining the team, the pair have

introduced ample change to the two KU

DE TA restaurants – casual KU DE TA, and

fine dining Mejekawi. Inspired by and

reflective of the island’s seasonal produce

and laid-back tropical lifestyle, the new

menu directions encapsulate the food

philosophies the new chefs bring with them.

Both South African-born and classically

trained Cordon Bleu graduates, Jeremy and

Warren have established a distinct new

dining direction for the venue, focusing

on crisp flavours and classic techniques,

designed to be enjoyed while digesting the

spectacular ocean views.


44th | Vol 29 | 2020 | www.hotelier-indonesia.com 51

KU DE TA

welcomes a new

executive kitchen team

Both chefs bring international flair and experience

to their new roles. Prior to joining KU DE TA, Executive

Chef Jeremy spent his childhood on a large-scale

family farm, where he developed a lifelong love

of fresh and seasonal produce. His career in the

kitchen has taken him around the world, from the

esteemed private club Ochre Point in Newport, USA

to the multi-award-winning North Island, a luxurious

private island in the Seychelles. Head chef Warren

also boasts an illustrious resume, having worked at

one of the World’s 50 Best Restaurants, La Colombe,

as well as heading up the team at Madam Zingara

and Asoka.

The duo have already begun reinvigorating the

menus of both KU DE TA restaurants. “I’m big on

innovation,” explains Jeremy. “I enjoy sourcing

interesting ingredients and pairing them with

trending flavours.

I also like connecting with a wide range of palettes.

Because KU DE TA has such an international clientele,

I’ve ensured that there is something for everybody

on our menus. It’s imperative that we select premium

produce and deliver them at the highest level.”

Dishes won’t fall into a specific niche says Warren.

“[We focus on] creating menus and special dishes

that are consistently great and not necessarily

from a specific genre. The chef is the genre or

style. Respecting the ingredients and giving them

the care they are due, to accentuate what they

are and how you want the customer to perceive

them, with harmonious flavour, texture, colour

and presentation. [We’re] hoping to tickle all of

the senses while doing so, to create an experience

rather than a plate of food.”


52

44th | Vol 29 | 2020 | www.hotelier-indonesia.com

Hotel JAL City Bangkok

will open in Thonglor

on May 8, 2020

Guests will be able to use the roof top swimming

pool at the adjacent Hotel Nikko Bangkok.

The restaurant on the second floor of the hotel will

serve breakfast from 5 a.m. for the convenience of

guests departing early.

Special opening room rates for One Harmony members

available now

Hotel JAL City Bangkok, the 13th JAL City property to be operated

by Okura Nikko Hotel Management, one of the largest hotel

operators headquartered in Japan, will open on May 8, 2020.

Located on Sukhumvit Road in Bangkok’s Thonglor tourist and

business district and currently operating as “Hotel

Verve Bangkok”, the property will be rebranded as “Hotel JAL

City Bangkok”.

The hotel is now taking bookings, offering special opening rates

from THB 2,800++ for standard room, inclusive of complimentary

breakfast for two, for stays from May 8 and valid until July

31, 2020.

Hotel JAL City Bangkok is situated adjacent to

Hotel Nikko Bangkok, which opened in January

2019.

Thonglor BTS Skytrain station is just a three-minute walk

away. Thonglor is an area extending north and south from

Soi Sukhumvit 55, commonly known as Thonglor Road, in the

Wattana district of central Bangkok. The area has long been

home to many Japanese and other expatriates as well as

wealthy Thais. The Bangkok International Trade & Exhibition

Centre and Queen Sirikit Convention Center, along with multinational

restaurants, bars, community-type malls and international

hospitals,are all nearby, making it a prime location for

both business and leisure.

“We are delighted to be able to introduce the

Hotel JAL City brand outside Japan for the first

time,” said Mr Jo Sato, the hotel’s cluster general

manager. “We’re expecting it to bring broader

recognition of our hotel brand in Thailand. We

aim to provide services that take advantage of

the convenient and strategic location of the

new hotel.

Hotel JAL City Bangkok comprises 324 chic and relaxing guest

rooms, each with a standard area of around 28 square meters.

In-room TVs offer nine Japanese TV channels, including commercial

channels. All bathrooms are equipped with bathtubs.

Spacious 56-square-meter rooms that are suitable for long stays

offer bathrooms with separate shower booths and a separate

toilet.

Three meeting rooms will be available.The hotel is

the first property outside Japan to operate under

the Hotel JAL City brand, and the fourth property in

Thailand that will be operated by Okura Nikko Hotel

Management, following The Okura Prestige Bangkok

(opened May 2012), Hotel Nikko Bangkok (opened

January, 2019), and Hotel Nikko Amata City Chonburi

(scheduled to open in 2021).

Overview

Address: 22/1 Soi Sukhumvit 55 (Thonglor) Klongtan

Nua, Wattana, Bangkok, Thailand

Total floor space: 16,782 square meters

Number of floors: 16

Number of guest rooms: 324

Facilities: Restaurant (148 seats), Three function

rooms (232 sqm, 75 sqm & 23 sqm)

Access: 3 minutes’ walk from Thonglor BTS station

Promotional Opening Rates for One

Harmony members.

Standard (28 sqm) THB 2,800++ per night

Premium Standard (28 sqm) THB 3,100++ per night

J-Residence (56 sqm) THB 6,300++ per night

**Opening rates are available from May 8 to December

31, 2020 when booked by July 31, 2020.

** New and existing One Harmony members are

entitled to the above rates

** Complimentary breakfast for up to two guests is

included.

** These promotional rates are offered subject to

availability and can change without notice.

For reservations, please contact

Tel: +66 (0) 2080 2177

Email: rsvn@bangkok.hoteljalcity.com


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HILTON ANNOUNCES

SIGNING OF LARGEST

HOTEL IN ITS

BANGKOK ESTATE

Management agreement signed with AP Prime

Property Company Ltd. to convert former

Grand Ayudhaya Hotel into 608-room Hilton

Bangkok Ratchada

BANGKOK, Thailand – February 19, 2020 – Hilton, one of the

world’s fastest-growing hospitality companies, today announces

the signing of a management agreement for its largest hotel

in Bangkok yet. Together with real estate company, AP Prime

Property Company Ltd., Hilton will convert the former Grand

Ayudhaya Hotel into a 608-room hotel under the company’s

flagship brand, with a target to open it as Hilton Bangkok

Ratchada in 2022. The launch of the hotel will represent the

hospitality company’s third hotel to operate under the Hilton

Hotels & Resorts brand in Bangkok, joining sister hotels

Millennium Hilton Bangkok and Hilton Sukhumvit Bangkok.

“Bangkok is a key regional business hub and has long been

an established destination for leisure travelers, as well as a

venue of choice for meetings and events. Combined with the

government’s direction for the Ratchadapisek area to be the next

business and financial district in Bangkok, the upcoming Hilton

Bangkok Ratchada will be in one of the most coveted addresses

for businesses in Bangkok when it opens,” said Guy Phillips,

senior vice president, development, Asia & Australasia, Hilton.

“We are always looking for the right opportunity to grow the

presence of our flagship brand, and we are delighted to be

working with AP Prime Property Company Ltd to plant the Hilton

flag in yet another prime location in Bangkok,” said Paul Hutton,

vice president, operations, South East Asia, Hilton. “The strength

of Hilton’s commercial engine will put the hotel in good stead

and we are confident the hotel will be top of mind for travelers

visiting for both leisure and business.”

No more than 27 kilometers from both the Suvarnabhumi Airport

and Don Mueang International Airport, the hotel will be located

on one of Bangkok’s major arteries, Ratchadapisek Road, which

sits in close proximity to commercial buildings and landmarks,

such as the Thailand Cultural Centre and Siam Niramit, both

of which are premier locations for many international arts and

cultural shows in Bangkok. The larger vicinity has also been

earmarked as one of Bangkok’s rising business and financial

districts.Following the refurbishment process, the hotel will

feature an executive lounge and two restaurants,including an

all-day dining restaurant and a Chinese specialty restaurant,

with other dining options available in the hotel’s café and

bar. It will also boast generous meetings and events spaces of

approximately 2,584 square meters, including an 816 square

metered-ballroom. Guests can spend their down-time in the

hotel’s fitness center or pool.

“Having been in the real estate business for a long time, we

have worked with a number of management companies and

are mindful of what we look for in a partner. Signing this

agreement with Hilton is testament of the confidence we have

in their management experience and track record, and we look

forward to working with Hilton to create an outstanding hotel

that will exceed the expectations of our guests,” said Dr. Apichai

Taechaubol, President, AP Prime Property Co., Ltd.

In Thailand, Hilton currently operates 11 properties across four

key brands – Waldorf Astoria Hotels & Resorts, Conrad Hotels

& Resorts, Hilton Hotels & Resorts and DoubleTree by Hilton.

Over the next three to five years, the company is targeting to

open six hotels in its pipeline, including the first hotel under its

lifestyle brand, Canopy by Hilton, which is set to open in Bangkok

in 2022. Hilton Hotels & Resorts is part of Hilton Honors®, the

award-winning guest-loyalty program for Hilton’s 18 distinct

hotel brands.


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SWISS-BELHOTEL

INTERNATIONAL

UNVEILS ‘MEET

NOW, STAY LATER’

MICE PACKAGE IN

INDONESIA

Swiss-Belboutique Yogyakarta

Swiss-Belhotel Pekanbaru

Convention Swiss-Belhotel

Mangga Besar

Hong Kong – Swiss-Belhotel

International, the global

hospitality management chain,

has celebrated its deep connection

with Indonesia by introducing a

striking MICE package.

The “Meet now, Stay later” package

provides guests with 20% off MICE

published rates at all SwissBelhotel

International’s Indonesian hotels,

resorts and residences. It is valid

between 1 February and 2 March.

Swiss-Belhotel has been operating

in Indonesia for more than 25

years, and was recently named the

country’s “Leading Global Hotel

Chain” for an unprecedented ninth

time at the Indonesia Travel and

Tourism Awards.


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The Group is at the vanguard of the country’s MICE

sector, providing delegates with cutting-edge facilities

ranging from intimate strategy sessions and beachfront

board meetings to team-building retreats, training

sessions and large-scale conferences, gala dinners and

themed parties. In short, Swiss-Belhotel has the perfect

property to suit every type of event.

Swiss-Belhotel International recently announced it would

launch 12 properties in Indonesia by 2022, taking its

portfolio in the fascinating archipelago to an incredible

84 properties.

For more information about Swiss-Belhotel International,

please visit www.swiss-belhotel.com.

Swiss-Belhotel International currently manages a portfolio

of more than 145* hotels, resorts and projects located

in Cambodia, China, Indonesia, Malaysia, Philippines,

Vietnam, Bahrain, Egypt, Georgia, Iraq, Kuwait, Oman,

Qatar, Saudi Arabia, United Arab Emirates, Australia,

New Zealand, Bulgaria, Germany, Italy, Switzerland and

Tanzania. Awarded Indonesia’s Leading Global Hotel

Chain for nine years, Swiss-Belhotel International is one

of the world’s fastestgrowing international hotel and

hospitality management groups. The Group provides

comprehensive and highly professional development

and management services in all aspects of hotel, resort

and serviced residences. Offices are located in Hong

Kong, New Zealand,

Australia, China, Europe, Indonesia, United Arab Emirates,

and Vietnam.

*Numbers may fluctuate


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SUDAMALA RESORTS APPOINTS ESA

INTERNATIONAL TO CRAFT ITS LATEST AUTHENTIC

INDONESIAN BEACHFRONT RETREAT: SUDAMALA

SUITES & VILLAS, KOMODO

BALI-BASED ARCHITECTURE STUDIO TO CREATE BRAND NEW

LUXURY RETREAT IN LABUAN BAJO, FLORES, INSPIRED BY THE

NATURAL AND CULTURAL HERITAGE OF THE DESTINATION

February 2020 Bali, Indonesia –

Sudamala Resorts, the art-inspired

Indonesian boutique resort

company, has appointed awardwinning

architecture studio ESA

International to create its latest

barefoot beachfront retreat,

Sudamala Suites & Villas, Komodo,

Labuan Bajo.

Based in Bali, ESA International has

developed an exceptional portfolio

of projects in Indonesia, including

some of the archipelago’s most

distinctive hotels and resorts. The

company has worked with major

international luxury hotel brands

such as Four Seasons, Hyatt and

COMO Hotels & Resorts, and it also

conceived two other Sudamala

resorts: Sudamala Suites & Villas,

Sanur, which opened in 2011, and

Sudamala Suites & Villas, Lombok in

2013.

Scheduled to start welcoming guests

in Q2 2020, Sudamala Suites & Villas,

Komodo will blend seamlessly into

its stunning surroundings, on the

spectacular west coast of Flores,

East Nusa Tenggara. The resort’s

sensitive design will reflect the

classical architectural style of this

ancient region, with a concept

that showcases traditional building

techniques, local materials,

authentic art and natural fabrics.

Labuan Bajo is a former fishing

village that used to be visited by the

Bajo tribe, a seafaring group from

Sulawesi which finally settled in the

area and assimilated with the local

people.

Their influence can be discovered at

Sudamala Suites & Villas, Komodo,

which blends the native style of

village dwellings

with the dramatic thatched conical

roofs that are unique to this part of

Indonesia.

Facing the beach and blessed with

breathtaking views of the Labuan

Bajo Strait, the resort exudes a

deep sense of calm and freedom. It

respects local wisdom and captures

the spirit of the island, while helping

to preserve the environment. Native

trees have been preserved to

encourage wildlife, provide shade

and ensure a wonderfully tranquil

ambience.

The 68 suites and 16 villas reveals

rustic beach-chic interiors combined

with contemporary comforts and

modern technology. The Garden

Suites promise private balconies

overlooking the lush landscape,

while the Beachfront and Sea View

Suites command exceptional views


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of the Labuan Bajo Strait, and the luxurious Private Pool

Villas provide expansive courtyards, alfresco pavilions

and inviting outdoor pools.

For more information about Sudamala Resorts, please

visit www.sudamalaresorts.com or email to info@

sudamalaresorts.com.

The restaurant allows guests to dine in nature, kissed

by the gentle sea breeze, while the serene Sudajiva Spa

features four double treatment rooms and a soothing

spa pool, and the fitness centre houses the latest

equipment. Alternatively, guests can plunge into the

seafront swimming pool,

explore the underwater world from Aqura Dive, which

has its own training pool, or simply slip off their shoes

and stroll along the soft sandy beach.

ESA International has won several high-profile awards,

including the “World’s Best Apartment” title at the

2012 International Property Awards in London. It also

received the 2016 IAI Bali Award for the Sudamala Suites

& Villas, Sanur.

“We are delighted to work with ESA

International once again to create

Sudamala Suites & Villas, Komodo, Labuan

Bajo – a one-of-a-kind resort that depicts

the charm and beauty of its destination.

We want to introduce internationalstandard

hospitality to Labuan Bajo,

while also promoting the region’s rich

cultural heritage. ESA’s expert team

of architects have embraced our vision

of creating the first true resort in the

region’s hottest destination, and we look

forward to presenting this outstanding

property to the world in 2020,” said Emily

Subrata, Director of Sudamala Resorts.


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METROPOLE HANOI

AWARDED 5-STAR

RATING FROM FORBES

TRAVEL GUIDE

“Sofitel Legend Metropole Hanoi is a supremely beautiful hotel,

inside and out. Every corner is a compelling photo opportunity,

especially in the gleaming historic wing and all-white inner

courtyard,” the Forbes Travel Guide noted in its inspector’s

highlights.

La Terrasse at Sofitel

Legend Metropole Hanoi


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HANOI (Feb.2020) — Sofitel

Legend Metropole Hanoi has been

awarded a Five-Star rating—the

top level of recognition—from

Forbes Travel Guide in the

independent ratings agency’s

assessment of luxury hotels,

restaurants and spas in Vietnam.

“Sofitel Legend Metropole Hanoi

is a supremely beautiful hotel,

inside and out. Every corner is a

compelling photo opportunity,

especially in the gleaming

historic wing and all-white inner

courtyard,” the Forbes Travel

Guide noted in its inspector’s

highlights.

Forbes Travel Guide, established

in 1958 (then called “Mobil Travel

Guide”), is the oldest travel guide

in the United States, and is the

creator of the original Five-Star

rating system for hotels. The

guide’s ratings are among the

most highly respected in the

hotel industry.

While the Metropole’s luxurious

accommodation and historic

facilities earned substantial praise

in the guide, the ratings place an

even greater emphasis on service,

meaning that the Metropole

distinguished itself primarily

through its warm, personalised

and attentive service both in the

hotel and in its award-winning

restaurants and spa.

“All of us here at the Metropole

understand that we’re the

caretakers of an incredible

historical hotel, and that the

service we provide must not only

be commensurate with the legacy

of this Grand Dame but must in

many ways exceed expectations,”

said General Manager William

Haandrikman. “This Five-Star

rating from Forbes affirms that

our team here is doing exactly

that.”

The Metropole Hanoi’s rich

history, including its Path of

History (and wartime bunker)

tour, also came in for praise

from Forbes Travel Guide, while

afternoon tea at Le Club Bar,

coffee at La Terrasse and cocktails

at Bamboo Bar were described as

experiences that have evolved

into “must-do Hanoi traditions.”

Moreover, Le Spa du Metropole

“is a sublime urban retreat…

ensconced in what feels more

like an elegant residence than a

wellness center,” the inspector’s

review added.

Forbes Travel Guide’s Five-Star

rating is meant to designate

“outstanding, often iconic

properties with virtually flawless

service and amazing facilities.”

In Vietnam, two hotels have

achieved Five-Star ratings and

three have earned Four-Star

ratings.

In order to complete their

evaluations, inspectors pay their

own way and stay anonymously

as typical guests for at least two

nights. Forbes Travel Guide bills

itself as the only independent,

global rating agency for luxury

hospitality, and says that only 20

percent of all hotels it rates earn

a Five-Star rating.


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THE ODIN HILLS

OWNERS CLUB

HERALDS AN

EXCLUSIVE HILLSIDE

COMMUNITY IN NISEKO

The Odin Hills showroom showcases

alpine luxe lifestyles in Niseko

Odin Hills - the vibrant alpine luxe village in Niseko

- introduces the Odin Hills Owners Club (OHOC)

providing owner services and member benefits for

hassle-free residential ownership and a fully-catered

alpine lifestyle. The developer behind the project has

also opened an experiential Odin Hills Showroom in

Niseko for people to learn more about their vision

and the benefits of owning a family residence at Odin

Hills.

Odin Hills, the 16-hectare private residential luxury

village in Hanazono, Niseko is the latest inspiring

residential development from Odin Property, a worldclass

developer with a proven track record of creating

exceptional property projects and value for their

owners through premium locations and a distinctive

design ethos. As an owner at Odin Hills, residents

automatically become members of OHOC which

offers a comprehensive program of owner services

and benefits and provides complete peace of mind

for the management of an owner’s property as well

as privileged access to a suite of superior services,

facilities and amenities.


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Management Team

Environment & Neighbourhood

Acting as a one-point-contact, the Odin Hills member

services team of OHOC provides individual property

management as well as dedicated concierge services

such as transportation planning, ski passes, dining

recommendations & bookings.

OHOC also manages the conservation and maintenance

of the entire village, the roads and sidewalks,the private

trails network and the ponds, including efficient snow

clearing in the winter and common ground landscaping

in the summer.

Property Management

OHOC provides year-round management and

maintenance of owners’ properties, including general

property maintenance, snow clearance, municipal

services, utilities and bills administration, accounting

and tax administration.

Holiday Rental Management

For owners looking to generate a return on their

investment by renting out their property when they are

not using it, OHOC provides dedicated holiday rental

management and marketing services.

The O Lodge

The O Lodge clubhouse is designed to provide spaces,

services and amenities catering to the lifestyles of

owners. Members are granted year-round enjoyment of

the ‘O Lodge’ club with access to an Alpine lounge, a

fitness centre, F&B, children & youth centre, an outfitters

centre with outdoor equipment, The O Lodge also

provides a program of activities such as guided firsttrack

skiing, access to surrounding golf clubs in the

summer, bicycle tours, etc.

With an experiential display of the Odin lifestyle, the

Odin Hills showroom has just opened to showcase the

new master plan and residential properties on offer.

Prospective buyers and investors visiting Niseko

are invited to learn more about OHOC and immerse

themselves in the stunning winter wonderland views of

Niseko.

ABOUT ODIN

Odin is a highly design-driven property brand devoted

to “intelligent luxury,” a philosophy which focuses on the

quality of the experience rather than the badge value

of a product. Odin strives to bring significant value-add

to their projects through innovative concepts, peoplecentric

architecture, contemporary interior design and

relevant product extensions including award-winning

furniture.

Founded in 2007 by Bjorn Fjelddahl, Chris Fjelddahl and

Nicolas Gontard, Odin pioneered the luxury real estate

market in Niseko, Japan. The innovative brand has grown

from a first luxury residence setting record prices for

Hokkaido to a portfolio of residential, retail (attracting

brands such as Moncler and Burton) and hotel projects,

as well as a number of dining and entertainment venues.

Visit www.odinhills.com for more information.


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Hotel Plus - HDE

2020 Presents

Ceramic Trends for

the Commercial

Real Estate Market

Tiles are back again as the beating heart of decorative

engineering exhibition zone at the 29th Hotel Plus -

HDE, China’s leading hotel show, organized by Sinoexpo

Informa Markets, Due to outbreak to be held on 27, 28

and 29 August 2020 at Shanghai New International Expo

Centre.

According to Winshang, China’s professional media

focusing on commercial property, there were nearly

6,420 medium-large scale commercial projects operating

in China by the end of 2018. After setting the record

high, another 982 projects are planned for opening

or have opened in 2019, and the total building area

is expected to reach 86.22 million sqm. Due to huge

domestic consumption needs, the increasing number of

commercial projects in the construction pipeline is the

major contributor to the continued growth of China tiles

market.

in hospitality and commercial channel under one roof, to

showcases a variety of finishes, sizes, colors, shapes and

patterns at Exhibition Hall E1 for designers, contractors

and purchasers from around the world.

Here are 4 main ceramic trends in Hotel

Plus – HDE 2020.

Litex Calacatta Borghini Collection

Extra-large format tiles

Tiles continue to be larger and larger. With big format

tiles on floors and walls, there are less joints, which

results in clean and smooth surfaces. Litex, the newlylaunched

brand by Romantic, Kasor and Tongyi, will

bring big format tiles perfect for hotel bathrooms,

lobbies, shops and beyond with a contemporary and

minimalist style.

Winning a high reputation in the industry after years of

continuous efforts, Hotel Plus - HDE serves as the sourcing

platform of construction and operation for hotels,

restaurants, clubs, retail shops and shopping malls.

It brings together the most dynamic and creative tile

manufacturers who are seeking business opportunities

Belite Show Room

Super small format tiles

While large format tiles are a popular choice for large

scale construction operations, super small ones are also

the new trend in interiors. By choosing small format


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Xinfeida Terrazzo Flooring at Seasaw Cafe

tiles, interior designers can realize

many creative design ideas and add

depth that makes a space feel more

compact. Belite, Yuechangying and

MDC will present various kinds of

small format tiles that can meet the

different design needs.

Overland Grey Series

Neutral tiles

Neutral tile is versatile by nature

and mainly black, white and grey in

color, making it easier to match with

different decor styles. Trending in

walls and floors, neutral tiles stand

out and leave the impression of a chic

as well as comfortable atmosphere.

Qualicer, Overland and Damia are

among the representative exhibitors

that will showcase complementary

neutrals in tiles.

Terrazzo tiles

Terrazzo excels as a composite

flooring material that has been

used for centuries across the globe.

Terrazzo tile is manufactured to

introduce a dynamic and retro

sense to interior decor with its

vibrant grains, which feature both

a fascinating speckled appearance

and extremely durable construction.

Huabao Stone, Xinfeida, Battlo,

GUI·YI and Moma will demonstrate

a premium quality collection of

terrazzo tiles at their booths.

Pre-register today for a free visitor

badge to Hotel Plus - HDE 2020

and develop new partners for your

business!

About Hotel Plus – HDE

Shanghai International Hospitality

Design & Supplies Expo (HDE), as

the most important part of Hotel

Plus, is a one-stop sourcing platform

for hotels, restaurants, clubs, retail

shops, shopping malls and other

commercial properties. It is derived

from Expo Build China and integrated

with Hotelex. Exhibit ranges from

building & decoration, engineering

& design, interior design, lighting

& intelligence, smart hotel, fitness

& leisure, hotel furnishing, hotel

supplies, hotel investment &

franchise. The next edition will be

held from 27-29 August 2020 at

Shanghai New International Expo

Centre.

JOIN VIP BUYER PROGRAM


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Visit to explore various hotel

supplies from 800 exhibitors!

HOTEL PLUS - HDE IS CHINA’S LEADING HOTEL SHOW FOR HOTEL MANAGERS, OPERATORS, DESIGNERS AND

TRADE BUYERS TO SOURCE THE LATEST DESIGN MATERIALS AND SUPPLIES.

Over fruitful three days, the whole industry will be gathered under one roof, making new contacts, exchanging

market insights, and exploring an extensive range of hotel supplies from regional and international

exhibitors.

Guest Room Amenities

Hotel Uniform Show

Toiletries, cosmetics, travel kits, aroma & fragrances, waste baskets,

tissue boxes, mirrors, etc.

Hotel Textiles

Linens, bedding, towels, bathrobes, slippers, decorative fabrics,

tablecloth, napkins, etc.

Electric Appliances

Hair Dryers, kettles, mini-bars, safes, audio equipment, phones,

air purifiers, hand dryers, electric irons, etc.

Hotel Uniforms

Security uniforms, concierge uniforms, housekeeping uniforms,

waiter & waitress uniforms, etc.

China Hotel Procurement Conference

Listen operators, experts and suppliers say on solution

of operation and procurement issues.

Observe the uniform’s style, color, fabric

and how it looks like on hotel staff in real working

scenario.

Hotel Housekeeping Competition

Housekeeping staff from regional star hotels will compete

against one another to demonstrate their professional

skills and abilities.

#HotelPlus #HDE2020

Hotel Plus - HDE is organized

by Sinoexpo Informa Markets.

Tel: +86 21 3339 2133

Email: jade.liao@imsinoexpo.com

Office address: 8F, Urban Development International Tower

, No. 355 Hong Qiao Road, Shanghai, China

Get your FREE badge to the show today!


Register Now >

44th | Vol 29 | 2020 | www.hotelier-indonesia.com 67


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MUSLIM FASHION FESTIVAL

(MUFFEST) 2020

Muslim Fashion Festival (MUFFEST) is an

annual muslim fashion event aimed

to strengthen Indonesia’s economy

through local moslem fashion industry.

The idea of MUFFEST is triggered by the

vision of Indonesia’s government to make Indonesia as

the world’s muslim fashion center, and reinforced by the

growth of local muslim fashion industry for recent years.

MUFFEST featuring a wide range of muslim fashion products

from conventional to urban style.These are intended

to improve the standard of designers, entrepreneurs and

other stakeholders involved in this industry, to compete

internationally.

Muslim Fashion Festival 2020 will feature various muslim

fashion products ranging from conventional to urban

styles, highlighting the current up-andcoming trends in

fashion. Designers, entrepreneurs and other stakeholders

in the fashion industry are encouraged to participate

as this event is specially geared towards grooming these

talents in raising their standard to a higher level and

to be ready to compete internationally. In addition to

fashion products, Muslim Fashion Festival 2020 will also

feature accessories and other products related to muslim

lifestyle.

www.muslimfashionfestival.com




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THE REVAMPED

KARMA BEACH IN

ULUWATU MAKES ITS

DEBUT

BALI’S FAVOURITE BEACHSIDE RESORT

INTRODUCES A STYLISH NEW LOOK AFTER AN

OPULENT RENOVATION

Bali is home to an abundant population of beach venues, with one

of its most adored being found at luxury resort Karma Kandara

in Uluwatu. Karma Beach is located by the iconic Uluwatu reef,

offering guests and day visitors the chance to wallow in the crystalclear

waters of the resort’s private beach, to the sound of chilled

beats with a cocktail in hand.

Karma Beach looks destined to cement its status as Bali’s best

beachside offering after debuting the major renovation of the

space on December 20. The venue has undergone an extensive

renovation courtesy of the efforts of lauded designer Tina

Kirschner, who has drastically redesigned the space to embrace a

more tropical feel.

“We’re keeping the typical Karma deconstructed beach

vibe but with a more modern, sexy twist,” she explains.

Karma Beach is now separated into two distinct offerings; Karma

Beach Dining, and Karma Beach Bar. The former has seen a seat

increase from 87 to 110 due to the addition of more decking,

bar seating, and large round communal dining offerings facing

the beach for bigger groups. Wet weather protection is now also

available, courtesy of a new thatched roof to protect diners when

weather is less than perfect.


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Foodies will be pleased to note that a new pizza oven and

sushi bar has been introduced to the kitchen, joined by new

art deco furniture and lighting, and swing chairs. A revamped

bathroom has three new beach showers for guests eager to go

straight from beach to bar. A slew of new dining experiences

will also be available, including the resort’s famed bamboo

seafood barbecue.

The former pizza area at the back of the restaurant will be

transformed into the new bar and lounge zone. Intended

as a space to relax and enjoy some of the world’s best DJs,

the bar will be a haven for chilling out, boasting large swing

chairs overlooking the ocean and wooden stools paired with

a single large communal table, from where guests can indulge

in tropical libations from the famous Karma cocktail menu.

With organic shapes and recycled materials aplenty, the new

Karma Beach looks set to re-establish the Uluwatu favourite as

a must-visit for visitors to the Bukit Peninsula.


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BACKGROUND ON KARMA GROUP

Karma Group is an award-winning international travel

and lifestyle brand offering extraordinary experiences

in the world’s most beautiful locations and is headed

by Chairman and Founder, John Spence, former Ernst

& Young Entrepreneur of the Year and member of the

judging panel for the Ernst & Young World Entrepreneur

of the Year. John has been honored by being awarded

the Edward P. Bass Honorary Fellowship at Yale in the

Fall Semester of 2019 in the School of Architecture,

marking the first time Yale has extended this to the

same person more than once. He has also been

awarded a Distinguished Visiting Fellowship at UCLA

as well as working with students from the University

of Pennsylvania to design a chateau development in

Carcassonne.

The Karma Group is comprised of Karma Resorts, Karma

Retreats, Karma Royal, Karma Estates, Karma Beach,

Karma Spa and Karma Boutique. The Group is currently

operating 33 resorts in more than 10 countries, including

Australia, France, Germany, Greece, India, Indonesia,

Thailand, Vietnam and the United Kingdom. There are

currently five properties in development and the Group

is negotiating three separate acquisitions in Scotland (a

golf resort), Cyprus, and Bulgaria. In 2016, Karma group

and Sanctum Hotel Group announced a joint venture

to develop a series of authentic rock ‘n’ roll styled and

orientated hotels in strategic locations around the world,

accompanied by an exclusive private membership club,

now with over 85,000 members.


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In 2017, Karma were awarded the contract

to manage and develop the golf course on

Rottnest Island in Western Australia and

in Greece, RCI, the worldwide leader in

vacation exchange, selected Karma Group

to manage its operations in the Greek

market whilst redevelopment began on

Karma Minoan in Crete. Karma Group is

a sponsor of the England Rugby 7’s team,

as well as the Rosslyn Park HSBC National

Schools Sevens, the world’s largest school

rugby tournament. Karma Group recently

invested in its first racehorse with a view to

future expansion of its stable.

www.karmagroup.com


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HOSPITALITY PHONES | PT Bytel Sarana Telkomindo

Jl. Utan Panjang Timur Raya no.6A,

Komplek Ruko Klinik Anggrek Jakarta - 10650

Phone :(62) 21 42888767 Fax : (62) 21 42888768

Email : cs@bytel.co.id | bytel@cbn.net.id

Website : www.bytel.co.id


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Indonesia International Furniture Expo

(IFEX) 2020

The association is always optimistic that our furniture industry

will continue to grow and increase its performance from

time to time,” explains Chairman of the Indonesia Furniture

Industry and Craft Association (HIMKI), Soenoto.

Pursuing the Opportunity to

Increase Indonesian Furniture

Competitiveness and Export Value

Jakarta, 19 December 2019 – The furniture industry

is still regarded as one of the main backbones for

the Indonesian economy. The industry absorbs a

huge amount of human resources and the number

is increasing from time to time. The data from the

Ministry of Industry shows an increase in furniture export

value. Last year, Indonesian furniture export valued was

recorded at US$1.69 billion. On average, the industry is

experiencing a growth of 4 per cent per annum.

He further says that the industry’s current growth reaches

5-6 per cent per year meanwhile, Vietnam’s growth has

reached 16 per cent per annum. Furniture industry stakeholders,

namely the industry players and the government,

need to work together more intensely to pursue the 10 per

cent deficit. Soenoto says the country’s industry players

can also work with players from other countries, such as

with China, to increase the competitiveness of Indonesian

furniture products.

In line with the above efforts, the country’s Capital

Investment Coordinating Board (BKPM) is reportedly offering

investment opportunities in Indonesia to Guangdong

and Shandong businessmen. Hundreds of businessmen

from both provinces have stated their interest to invest

in Indonesia, particularly in Central Java. Soenoto says

Chinese investors can help increase Indonesian

The Indonesian furniture industry is projected to remain

growing considering the country has several advantages

such as the high number of human resources and abundant

raw material supply. To date, Indonesian forest land

reaches around 120 million hectares, of which 12 million

hectares are categorized as production forests. Indonesia is

also famous as the world’s largest rattan producer with 312

types of rattan that the industry can utilize.

To realize further growth, the country’s furniture industry

needs continuous innovations in terms of the design, the

technology, the marketing strategy, and the after-sales

service to ensure a high level of customer satisfaction.

Region-wise, Indonesian furniture export is still lagging

behind Vietnam, which currently sits on 7th place. Globally,

the furniture export market is dominated by China followed

by Germany, Italy, Poland, and the United States.

“Our furniture industry still has many home works

that we need to solve before we can compete with

Malaysia and Vietnam. We do have many advantages

to support the industry’s growth but we are

still unable to maximize these advantages.

furniture industry, especially in the finishing sector.

“Partnering with Chinese businessmen is one of the ways

to accelerate our furniture industry’s growth. However,

we must keep our pivotal role in the industry from the

upstream sectors. Partnership with these businessmen can

unlock new opportunities to work with their international

business network,” says Soenoto.

The Opportunity to Increase Export

As the organization that houses Indonesian furniture

industry players, HIMKI regularly conducts events to promote

the industry’s growth to the local and international

public. One of HIMKI’s annual event is the Indonesia

International Furniture Expo (IFEX) that has been successful

in introducing and promoting Indonesian quality furniture

to the global audience. In March 2020, HIMKI is scheduled

to host this largest business-to-business (B2B) furniture

exhibition in Indonesia and the region. All these years, IFEX

has managed to provide the medium to grow the industry.

It attracts thousands of buyers and visitors and offers

a golden opportunity to local industry players to exhibit

their best products to these international audiences.


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HIMKI was officially declared on May 31 2016 in Jakarta

and was later confirmed on July 28 2016 at the Ministry of

Industry and on the same day was approved by President

Joko Widodo at Istana Negara.

HIMKI was established based on similarity in the vision,

mission, and purposes among its members to collectively

support the country’s furniture and craft industry. The

organization is expected to become the institution that is

aspirational and accommodating with the spirit of equality

among its members.

About Dyandra Promosindo

Last year, IFEX managed to draw 12 thousand visitors and

recorded an on-the-spot transaction of US$370 million.

“IFEX has been recognized as the primary destination

to global furniture industry players wanting to

find quality products as well as business partners in

Indonesia. These international buyers and visitors are

key to the success of IFEX and the efforts to increase

our export value to the global market,” says Soenoto.

Besides promoting the growth of Indonesian furniture

industry, one of IFEX 2020 targets is to take advantage of

the US market that is left by China due to the trade war

between the two countries. In addition to Europe, the US

is one of the major export destinations for Indonesian furniture

products. Soenoto says Indonesia is not the only

country to target the US market. He, therefore, encourages

the country’s industry players to find the right strategy

to win the US market that was previously dominated by

Chinese products.

About HIMKI

HIMKI is the result of the merger of two previous organizations

in furniture and craft industry namely AMKRI and

ASMINDO. The merger was strongly supported by President

Joko Widodo to create a single entity that is strong and

huge that also serves as the government’s partner in supporting

the industry to encourage the competitiveness of

furniture and craft products in the domestic and international

markets.

Dyandra Promosindo is a Professional Event Organizer

(PEO) in Indonesia, and is a sub-holding company of PT

Dyandra Media International, Tbk (DYAN). Since its established

in 1994, Dyandra Promosindo has managed to

record impressive track record of exhibitions throughout

Indonesia. Dyandra Promosindo has organized more

than 850 exhibitions in Jakarta, Surabaya, Yogyakarta, Bali,

Makassar, Medan and other major cities in Indonesia. To

date, Dyandra Promosindo has 11 subsidiaries in event/

exhibition organizer, concert promotor, and digital agency

businesses. These subsidiaries are, among others, PT

Dyandra Communication (Dyacomm), PT Fasen Creative

Quality (Quad), PT Visicita Imaji Semesta (Visicomm), PT

Idea Besar Komunika (Ideacomm), PT Visi Sarana Media

Digital (Underlined), PT Dyan Mas Entertainment (DME

Asia), and PT Dyandra Global Edutainment. With more

than 1,000 exhibitors annually, including foreign exhibitors,

Dyandra Promosindo has proven itself as the trusted

business partner while improving itself to realize a better

exhibition culture in Indonesia. Dyandra Promosindo has

organized various exhibitions such as B2B exhibition, B2C

exhibition, music concerts, world-scale conferences and

summits.

Dyandra Promosindo is the first PEO in Indonesia with ISO

9001:2008 certification for management quality system.

The exhibitions organized by Dyandra Promosindo, among

others, are: Indonesia International Motor Show, Indonesia

International Furniture Expo, Indonesian Petroleum

Association Convex, International Franchise, License and

Business Concept Expo & Conference, and many more.

www.ifexindonesia.com


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Our burgers

We’re healthily obsessed with our

burgers and what goes in them. We

keep our standards high, no matter

what country we’re serving them in.

From pick to prep and cook to bite,

every step is considered and every

burger is made with love.

Our planet

We take responsibility for our footprint

and are always looking for

new ways we can do better by our

planet. In Bali our food waste is

composted, our glass bottles and

cans are recycled and our oil is recycled

into biodiesel. And that’s just

the beginning.


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Our community

Since 2011 we’ve donated over

$4,500,00 to community groups

across Australia. Now, we’re spreading

the love even further by

bringing Local Matters to Bali.

With your token votes, we’ll share

our community spirit with local

groups across Bali.

Grill’d Bali

Jl. Kayu Jati No.3x,

Kerobokan Kelod, Kec. Kuta Utara,

Kabupaten Badung, Bali 80361,

Indonesia

Phone or WhatsApp: +62 811 399

9716


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INTERNATIONAL

INDONESIA SEAFOOD &

MEAT (IISM)

International Indonesia Seafood & Meat (IISM) is now

opening its doors for high-level decision makers, including

buyers and suppliers, in cold chain and refrigeration

industries from across the globe. Running in its 8th annual

edition, this leading exhibition is now focused on cold

chain technology, which includes: cold storage infrastructure,

temperature controlling, IT and handling solutions

for cold storages, as well as cold chain and cold supply

chain. This time, the event features technology providers

set to showcase their latest solutions related to cold

chain technology applied in seafood and meat industries.

It is a perfect platform tailored specifically as a bridge

that connects potential buyers and qualified sellers in the

industries. It’s a lucrative event that offers comprehensive

business and networking opportunities.

Visit IISM

IISM is established as the region’s most important conference

and expo for seafood & meat industry focusing

on cold connection. Provide a comprehensive selection

of new products, services, technology and solutions

applicable across diverse industries and sectors. IISM is

complemented with one-day conference to enhance your

business opportunities

EXHIBITION CONTACT :

Komplek Perkantoran Graha Kencana Blok CH-CI

Jl. Raya Pejuangan No. 88

Kebon Jeruk, Jakarta 11530 - Indonesia

+62 21 5366 0804

+62 21 5325 890 / 887

iism@pelitapromo.com

Mrs. Nely Lie - Sales Manager


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The Most Anticipated

Hotel and Resort Openings

in Asia in 2020

Banyan Tree Krabi

Singapore-based Banyan Tree Holdings Ltd, one of Asia’s

foremost luxury hotel groups, has announced plans

to open a new resort in Krabi in the second quarter of

2020. Currently under development in a serene location

on Tubkaek Beach, a scenic 45-minute drive from Krabi

Airport, Banyan Tree Krabi fronts powdery white sands

and the shallow-shelved coast of the Andaman Sea. The

new Thai resort will offer 72 pool suites and villas, among

them seven 2-bedroom options and one three-bedroom

villa. Facilities include all-day dining, a ballroom, a wedding

chapel, a beach club, a kids’ club, and a fitness center.

In keeping with Banyan Tree’s holistic branding, the resort

will also host a rainforest-themed spa.

Fusion Suites Vung Tau

Fusion’s newest hotel, Fusion Suites Vung Tau, is set to

open in January in southern Vietnam’s popular coastal

playground. The new 21-storey property features 171

well-appointed suites and apartments, a multitude of

dining options, a spa, yoga studio, and a rooftop infinity

pool. The property offers views of the ocean, and complements

the setting with playful interiors dressed in sea

green, ocean blue, and a wide range of ocean-inspired hues

in between. The same sense of whimsy informs the building’s

complex facade with pastel-coloured glass panels that

zig-zag upwards. For dining options the hotel has the Fresh

restaurant (open all-day), a rooftop bar, and market stalls in

the lobby. The property’s 12 treatment room spa is inspired

by the sea and features signature therapies based around salt.

Conveniently located in the heart of Vung Tau, the hotel is just

a short trip by boat or road from Ho Chi Minh City.

Tanah Gajah, a resort by Hadiprana

On January 1, 2020, The Chedi Club Tanah Gajah in Ubud

will return to its roots as it becomes Tanah Gajah, a resort

by Hadiprana and the flagship property of a new hospitality

group Hadiprana Hospitality. The property was first built

in the 1980s as a holiday home for legendary Indonesian

architect and designer, Hendra Hadiprana, and his family. The

family retreat was then transformed into an idyllic resort set

among the rice paddies of Ubud under GHM’s management.

Intimate, yet spacious, the five-hectare property features

twenty art-filled accommodation options, ranging from one

bedroom suites with open air bathrooms and lotus pond

views, to a one-of-a-kind two bedroom estate with a private


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pool. The Restaurant is set to reopen as The Tempayan,

named for the large traditional earthenware jars that

decorate the heart of the dining destination amid the rice

paddies. A new tapas lounge, Panen Padi, will open in a

prime location with a view of tranquil swan ponds on one

side and lush fields unfolding on the other. The ceiling of

the restored building will be adorned with a traditional

Balinese painting that shares Hendra Hadiprana’s life story.

Hadiprana’s original presence is felt at the property, with

a myriad of sculptures, antiques, and artwork that the collector

picked up over the years adorning all corners of the

site. Plans are also in motion for expanding on the array of

authentic experiences on offer to guests.

Ancient Hue

When people refer to a room being “fit for a king”, they are

usually talking figuratively. Not so in the case of Ancient

Hue, a luxury boutique complex of authentic nha ruong

(garden homes) about to be unveiled in Hue, Vietnam’s

former royal capital. The five ancient royal houses at the

resort were originally used as dwellings for members of

the extended imperial families: relatives of the emperors

who used to preside over the nation. Beautifully restored

by skilled Vietnamese artisans, the garden homes feature

Azerai Ke Ga Bay

The luxurious and secluded oceanfront retreat Azerai Ke

Ga Bay is set to open on Apr. 1, 2020 as the third property

in Vietnam in Azerai Resorts’ growing portfolio. The

55-room resort, which will succeed Princess D’Annam

Resort & Spa on the same site following a six-month

renovation, is located 180km east of Saigon on a sweeping,

five-kilometer white sand beach on the South China

Sea. Framed to the north by Hon Ba Island, with its historic

1899-built colonial French lighthouse, and to the

south by soaring sand dunes, the property cultivates

one of the most naturally splendid oceanfront settings

in the country. The guest rooms, suites and villas evoke

a contemporary aesthetic defined by elegant and simple

design, with many units boasting either plunge pools or

more spacious private pools.

Azerai Ke Ga Bay marks the brand’s first beach resort,

and follows Azerai La Residence, Hue, a historic city hotel

overlooking the Perfume River in Vietnam’s former imperial

capital, and Azerai Can Tho, a tropical retreat set on a

peaceful islet in the Mekong Delta. Azerai was formed by

hotelier Adrian Zecha.

an exquisite fusion of traditional charm and contemporary

luxury. Ancient Hue is owned and was conceived by Trails

of Indochina, one of Southeast Asia’s leading boutique tour

operators. Indeed, the property is a passion project for Trails

of Indochina founder John Tue Nguyen, who is originally

from Hue. “Ancient Hue is a way for me to leave some kind

of legacy,” he says. “Hue is like nowhere else in Vietnam. The

original charm is intact. With Ancient Hue we are trying to

ensure that the city’s heritage and character is preserved.”


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GOT JOBS INFO?

SHARE WITH US

POST YOUR NEXT HOSPITALITY RECRUITMENT WITH HOTELIER INDONESIA

More than 70.000 Quality Jobs Seeker is ready for any positions

WWW.JOBS.HOTELIER-INDONESIA.COM


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DEDEH LINDA SARI(ASITA

: 0856 2400 8117

SILVIA (ASITA)

: 0813 9572 2345


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Azerai Can Tho Introduces

4- and 6-Day Healthy Yoga

Retreat Packages

CAN THO, Vietnam (Feb. 18, 2020) — Yoga fans

and wellness enthusiasts will learn to master

essential poses while calming their minds and

re-energizing their bodies with new, multiple-day

healthy yoga retreat packages at Azerai Can Tho.

The retreats are for experienced practitioners

and newcomers alike, and include 6 day/5 night

(“Ultimate Yoga Retreat”) and 4 day/3 night

(“Essential Yoga Getaway”) options. All retreats

feature twice-daily yoga sessions, daily spa

treatments and specially designed healthy “yogic

menus” for breakfast, lunch and dinner. Located

on a private islet on the Hau River in Vietnam’s

Mekong Delta and accessible only by boat, Azerai

Can Tho offers a peaceful natural setting for the

retreats, with a breezy outdoor yoga pavilion

overlooking mature banyan trees and lush

greenery. The resort is secluded but close to the

city of Can Tho.

“Azerai Can Tho is a popular destination for

wellness holidays, and these new yoga retreats

allow guests to embrace the natural splendor

of our surroundings in an active, immersive and

completely rejuvenating new way,” said General

Manager Vuko Kralj.

All retreats begin with a wellness consultation

and introductory yoga session on the first

evening, followed by a healthy dinner at the

resort’s Cafe.

Mornings typically begin with a special detox

tea made with turmeric, ginger, lemongrass and

orange peel (and optional lime juice and honey).

Then it’s time for the first of the day’s two yoga

sessions: a 60-minute dynamic hatha yoga and

static asanas session.

During their stay, guests will have one breakfast

served on board the resort’s luxury boat, as

they take in the sights and smells of the Nine

Dragon River Delta. All meals served as part of

the healthy yoga retreats feature detailed calorie

counts and dietary highlights, with most dishes

including vegetarian, gluten-free, egg-free and

dairy-free options.

Each afternoon, guests will experience a different

spa treatment, such as traditional Vietnamese

oil therapy or a harmonious facial treatment,

at The Azerai Spa, in addition to steam and

sauna sessions to detoxify the body and relax

the muscles. An evening 60-minute hatha yoga

session caps each day before another healthy

dinner at the Cafe.

Also included in the retreats are pranayama

breathing practice, meditation sessions, a live

cooking session, and herbal teas and snacks,

including nourishing natural juices such as

“Immune Booster,” made with spinach, celery,

lemon, ginger and apple, and “Glowing Skin,”

which features beetroot, orange, apple,

cucumber and celery.

Healthy yoga packages are priced

at 65,850,000 VND ($2,833 USD) for

the “Ultimate Yoga Retreat” and

38,500,000 VND ($1,656 USD) for the

“Essential Yoga Getaway.” For

more information or reservations,

please contact

reservations.cantho@azerai.com

*Azerai Can Tho’s outdoor yoga pavilion

**The swimming pool at Azerai Can Tho


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Increase Revenue Per Guest - A Cheat Sheet

In order to create impactful guest experiences, you must create multiple touch points that are

personalized to each guest and will leave them wanting more.

Here are some of the ways you can begin the process of earning more revenue per guest:

1 2

Consult Your Guest CRM

Offer personalized services before or on

arrival like special rooms, a welcome drink on

arrival, a special menu based on stay history,

and other services which make them feel

special.

Communicate at the Right Time

Review guest communications and identify

days and times that have high engagement

rates, so you know the right time to connect

with guests.

3 4

Optimize For Mobile

Customize Communications

Remember that 94% of business travelers and

Use PMS data to segment guests according to

80% of leisure travelers appreciated the ability to

traveler type, demographics, past purchase

request services using their own smartphones so

history, interests and more. Personalized emails

optimize your communications, upsell offers and

and other content based on these guest insights

website for mobiles.

are more likely to engage potential guests.

5 6

Upsell Strategically

Offer guests relevant upsells at the right time that

will result in higher conversions, increased revenue,

direct booking and added upsell revenue.

Collect Feedback & Analytics

Collect feedback regularly, so you can understand what

worked for your guests and what didn’t. Collect guest

preferences, so you can enrich your data and identify

useful trends to capitalize on for the next visit.

Ready to try Marketing Automation?

Schedule a Call


Getting Your

Hotel Email

Marketing to

Work For You

done correctly, and can add considerable

revenue to your hotel. So we've made an easy

step by step list for you to follow, so you can

start getting your hotel email marketing to

start working for you.

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Before starting an email marketing campaign, you should decide on an

objective, so you can analyze the campaign’s performance and decide if

the campaign was a success, and if it met the objective.

Possible Objectives include:

1. Increase Traffic

2. Generate Revenue

3. Brand Awareness

HOTEL MARKETING

Set Campaign Frequency

Before working on the actual design and content of your email

campaign, you should also decide on a campaign frequency.

Campaigns could be:

1. One-off campaigns

2. Automated email series

3. Behavior Based campaigns

Decide Campaign Objectives

Make Your Hotel

Marketing Work for You

Build an Effective List

In order for your email campaigns to be successful, you need to

ascertain data integrity and quality.

Getting Your

Hotel Email

Marketing to

Work For You

Email Marketing yields fantastic results when

done correctly, and can add considerable

revenue to your hotel. So we've made an easy

step by step list for you to follow, so you can

start getting your hotel email marketing to

start working for you.

Design Your Email

Make sure to:

1. Evaluate your current lists

2. Segment your lists to personalize campaigns

1. One-off campaigns

2. Automated email series

3. Behavior Based campaigns

Before starting an email marketing campaign, you should decide on an

objective, so you can analyze the campaign’s performance and decide if

the campaign was a success, and if it met the objective.

Possible Objectives include:

1. Increase Traffic

2. Generate Revenue

3. Brand Awareness

Before working on the actual design and content of your email

campaign, you should also decide on a campaign frequency.

Campaigns could be:

Decide Campaign Objectives

Set Campaign Frequency

Once your campaign objectives are clearly defined, and your

lists are ready, you can begin to design your email. Ensure your

emails should be aesthetically pleasing and catch your guest's eye.

Make sure to:

1. Write good subject lines

2. Create eye catching CTA's

3. Use good images that are not too heavy

Track & Optimize

A crucial part of email marketing is tracking key metrics after the

campaign is sent.

Track:

1. Open Rate

2. Click Rate

3. Hard & Soft Bounce Rate

To Download the Full Practical Guide to Hotel Email Marketing, Click Here

Build an Effective List

In order for your email campaigns to be successful, you need to

ascertain data integrity and quality.

DOWLOAD THE FULL PRACTICAL GUIDE TO HOTEL EMAIL MARKETING NOW

Make sure to:

1. Evaluate your current lists

2. Segment your lists to personalize campaigns

Design Your Email

Once your campaign objectives are clearly defined, and your

lists are ready, you can begin to design your email. Ensure your

emails should be aesthetically pleasing and catch your guest's eye.

Make sure to:

1. Write good subject lines

2. Create eye catching CTA's

3. Use good images that are not too heavy


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A new restaurant,

new experiences,

and a renewed focus

on art anchor the

rebranded resort

BALI, Indonesia (Jan. 9, 2020) - This month after nearly

two decades under management by GHM, the once

private family estate of noted Indonesian architect

Hendra Hadiprana is returning to its roots and

relaunching as Tanah Gajah, a resort by Hadiprana. The

idyllic 20-key property, set amid the rice paddies in

Bali’s spiritual heart of Ubud, will be the flagship resort

of a new group, Hadiprana Hospitality.

More than a name change is underway at this Leading

Hotel of the World. The resort is launching a new tapas

lounge with one-of-a-kind Balinese artwork carved into

the ceiling. Its extensive art collection is expanding


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with new purpose-built installations. And the resort

is building more bridges into the depths of Bali,

including an off-the-beaten path trek that carries

guests to another Hadiprana estate.

Tanah Gajah was built in the 1980s as a holiday home

for the legendary designer and transformed into a

resort in 2004 when Hadiprana’s imagination conjured

the possibility of another estate nearby. Though he

relocated his family from the five-hectare property,

his art collection remained and continued to evolve

as he added myriad sculptures, antiques, and artwork

from his travels.

As the resort comes back into the family, the founder,

who passed in 2018, will be the inspiration for the

art rather than the connoisseur who supplied it. The


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ceiling of the restored Huiyam villa,

that was the estate’s first building, is

now adorned with a traditional Balinese

painting that shares Hendra Hadiprana’s

life story with guests who glance

upwards. Huiyam is also the location of a

new tapas outlet, Panen Padi Lounge. The

resort’s second dining option commands

a prime location with views of a tranquil

swan pond to one side and lush rice

paddies on the other.

“Hendra Hadiprana defined Indonesian

luxury hotel design as we know it today,”


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said Tanah Gajah’s GM Deasy Swandarini. “He was the man behind

several upscale hotels and resorts across Indonesia. Although

it was at Tanah Gajah, his home, where he really groomed his

passion for design, and where we plan to continue his story.”

Reverence for local art is a core pillar of the newly rebranded

property. The Bird Lounge --first built in 1993 and dedicated to

Bali’s Birds of Paradise -- has been refurbished and complemented

by a new dynamic artwork installation of a menagerie of birds.

Delving into what is truly local and sharing that with guests is one

of the group’s core visions. Soon visitors will venture away from

the area’s well-trodden rice paddies and make their way through

family-owned fields and terraced landscapes all the way to Bumi

Duadari, Hadiprana’s other estate on the edge of the Petanu River.

Guests are assigned a personal butler who will lead them on this

hour-long trek through the countryside, that includes a break at

Duadari.


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Duadari is set to undergo a renovation at a later date to bring its

rooms into the portfolio of options that can be booked through

TANAH GAJAH. THIS CLOSER RELATIONSHIP BETWEEN THE

TWO HADIPRANA SITES WILL ALLOW GUESTS TO EXPERIENCE

THE CONTRASTING SIDES OF UBUD: VALLEY & JUNGLE AND

RICE PADDIES & GARDENS.


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Tanah Gajah’s local roots will be strengthened with the renaming of key sites on the

property to reflect its origin. The Restaurant is now The Tempayan, named for the large

traditional earthenware jars that decorate the heart of the restaurant.


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“Sometimes evolving means

returning to the place where

you first began,” added

Swandarini. “With the change

we’re honouring where we

came from and using that as

inspiration to fine tune what’s

in place and expand on what

works to create something

truly extraordinary.”


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FUEL APPOINTS SUSAN SPIVEY TO THE ROLE OF VP OF BUSINESS DEVELOPMENT

Sales and marketing maven

joins hospitality software

innovator.

Myrtle Beach, SC - February

26, 2020 - Fuel, the premier

provider of hotel marketing software

and digital agency services for the hospitality

sector, has appointed Susan

Spivey as Vice President of Business

Development.

As Director of Business Development,

Spivey will be responsible for cultivating

new business opportunities, while

working closely with the Fuel leadership

team to coordinate strategic goals

for future growth and expansion.

Susan has

an impressive

track

record, and

her extensive

sales experience

will make her an important

addition to our

growing team,” said

Stuart Butler, COO at

Fuel. “Her standout networking

abilities will

be put to the test as we

head into 2020, and we

are excited for her to

join our team and we

embark on an important

period of strategic

growth.”

Spivey brings a diverse set of skills to

her new position, which she cultivated

throughout her successful career spanning

more than two decades. She most

recently served as Principal of sales

firm SellingVelocity, where she provided

consulting services to a variety

of business sectors. Before this, Spivey

held the position of Regional Sales

Director for cloud-based business management

software developer NetSuite,

and as Managing Partner of consulting

firm SalesLatitude.

It is a true

privilege to

join the team

at Fuel,” Spivey

said. “Their comprehensive

offerings

allow hotel partners

to do more without

relying on third parties,

which is a concept

that inspires me in

my professional and

personal life. I am

enthusiastic about our

opportunities for the

coming year!”

For more information on Fuel’s

advanced suite of hospitality solutions,

please visit fueltravel.com.

About Fuel | As a leading provider of

advanced software solutions and digital

marketing services for the hotel

industry, Fuel helps independent

hotels, resorts, condotels, and management

groups maximize market

share and profitability. This is achieved

by providing a comprehensive suite

of software and marketing solutions

including: the Fuel Booking Engine,

Fuel AI-Powered CRM & Marketing

Automation, Fuel Mobile App & Digital

Key, Fuel Gauge Analytics Dashboard,

website development, SEO, SEM, email

marketing, social media, and analytics

services. Through these solutions,

Fuel helps properties drive more direct

bookings and reduce reliance on thirdparty

channels. To learn more about

Fuel and to take your travel marketing

to the next level, call (843) 839-1456,

visit the website, listen to the #1-ranked

Fuel Hotel Marketing Podcast, and follow

Fuel on Facebook and Twitter.



3 - 6 MAR 2020

SINGAPORE EXPO

www.fhaHoReCa.com

31 MAR - 3 APR 2020

SINGAPORE EXPO

www.fhaFnB.com

2 MEGA EVENTS.

SAME TRUSTED BRAND.

Come 2020, Food&HotelAsia (FHA) expands to bring forth

more quality sourcing options from the global marketplace

for buyers through TWO focused mega events.

FHA-HoReCa at a glance

Over 2,000 exhibitors from 70 countries/regions

17 international group pavilions

Exhibit profile:

• Bakery & Pastry

• Foodservice & Hospitality Equipment

• Hospitality Style

• Hospitality Technology

• Speciality Coffee & Tea

FHA-Food & Beverage at a glance

Over 2,000 exhibitors from 70 countries/regions

54 international group pavilions

Exhibit profile:

• Food & Beverage

• Food Processing & Packaging Technology

• Wines & Spirits

[held alongside ProWine Asia(Singapore)]

BOOK YOUR SPACE TODAY!

Contact us at enquiry@foodnhotelasia.com

Organiser

Join us on

Food&HotelAsia

#FHA

FHA2020_HCA_W210x280mm_EN_D3.indd 1

27/3/19 4:05 PM


44th | Vol 29 | 2020 | www.hotelier-indonesia.com 127

fhafnb.com

FHA-Food &

Beverage will

be held 2-5

March 2021

Singapore, 27 February 2020 - Informa

Markets has announced that the revised

dates for FHA-Food & Beverage are 2-5

March 2021 at Singapore EXPO & MAX

Atria.

The event was originally scheduled to take place

from 31 March – 3 April 2020 at Singapore EXPO &

MAX Atria.

Mr Martyn Cox, Event Director, Hospitality, Food &

Beverage - Singapore, Informa Markets, said, “FHA’s

rich history of collaboration with our longstanding

partners and attendees is a huge contributor

to our success today. After much deliberation with

our partners and industry associations we have

concluded the new dates for FHA will provide the

all-around best conditions for our community and

optimal business performance for our exhibitors and

buyers.”

“We would like to thank you for your understanding

and look forward to welcoming the international

F&B community back next year, where we will continue

to break new ground at the largest food and

beverage showcase in Asia.”


31 MAR

TO

03 APR

2020

SINGAPORE EXPO

www.fhaFnB.com

DISCOVER THE

LARGEST

INTERNATIONAL

F&B SHOWCASE IN ASIA

EXHIBIT PROFILE

> Food & Beverage

> Food Ingredients

> Food Processing &

Packaging Technology

> Wine & Spirits

co-located with ProWine Asia (Singapore)

2,000

exhibitors from

70 countries/regions

54

international

group pavilions

80%

direct participation

from original manufacturers

Pre-register your visit now!

www.fhafnb.com/pre-register

Organiser

Join us on

Food&HotelAsia

#FHA

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25/9/19 6:03 pm


44th | Vol 29 | 2020 | www.hotelier-indonesia.com 129

“We understand Informa Markets’

decision to reschedule FHA-Food &

Beverage to 2021,and are committed

to working closely with them and

our valued partners towards a

successful show next year. We

remain confident in Singapore’s

strong reputation as a preferred

destination for MICE events. FHA-

Food & Beverage is a key highlight

in Singapore’s event calendar, and

we look forward to welcoming all

attendees and exhibitors in 2021,”

said Mr Andrew Phua, Director

of Exhibitions and Conferences,

Singapore Tourism Board.

Alvin Lim, Executive Director for Brand and Customer

Experience at SingEx Holdings, said, “We are honoured

to host one of the world’s largest food and beverage

platforms at Singapore EXPO & MAX Atria. FHA-Food

& Beverage is an essential business and networking

driver for the global F&B industry, and we share

Informa Markets’ commitment to making well-being

a top priority. Together with our other partners, we

will continue our ongoing engagement on building

an enhanced experience for the F&B community when

they return next year.”

The FHA team will be in touch with all

participants to discuss event logistics

and planning.

fhafnb.com

About FHA-Food & Beverage

The platform of choice for industry professionals,

including distributors, importers, manufacturers and

retailers from Asia to see and source for high quality,

new-to-market food ingredients, drinks and fresh

produce. More than 80 per cent of the 2,000 exhibitors

participating in FHA-Food & Beverage are renowned

manufacturers and brands hailing from 70 countries

and regions. For more information, please visit www.

fhafnb.com.

About Informa Markets

FHA-Food & Beverage is organised by Informa Markets,

a division of Informa plc. Informa Markets creates platforms

for industries and specialist markets to trade,

innovate and grow. Our portfolio is comprised of

more than 550 international B2B events and brands

in markets including Healthcare & Pharmaceuticals,

Infrastructure, Construction & Real Estate, Fashion &

Apparel, Hospitality, Food & Beverage, and Health &

Nutrition, among others. We provide customers and

partners around the globe with opportunities to

engage, experience and do business through faceto-face

exhibitions, specialist digital content and

actionable data solutions. As the world’s leading

exhibitions organiser, we bring a diverse range of

specialist markets to life, unlocking opportunities and

helping them to thrive 365 days of the year. For more

information, please visit

www.informamarkets.com.


3TO6

MARCH

2020

SINGAPORE EXPO

www.fhaHoReCa.com

MEET THE

WORLD’S LEADING

HOSPITALITY

SUPPLIERS IN ASIA

EXHIBIT PROFILE

> Bakery, Pastry & Gelato

> Foodservice & Hospitality Equipment

> Hospitality Style

> Hospitality Technology

> Speciality Coffee & Tea

2,000

exhibitors from

70 countries/regions

17

international

group pavilions

70%

direct participation

from original manufacturers

Pre-register your visit now!

www.fhahoreca.com/pre-register

Organiser

Join us on

Food&HotelAsia

#FHA

FHRC20_Ad_HCA/H_210x280mm_D1.indd 1

23/9/19 2:46 pm


44th | Vol 29 | 2020 | www.hotelier-indonesia.com 131

FHA-HORECA TAKES

A DEEP DIVE INTO

HOSPITALITY

EXPERIENTIAL

TRENDS IN ASIA

Singapore, In the latest FHA Insider

Special report ‘Experiential trends

in hospitality: Behind the scenes’

published by FHA-HoReCa, Asia’s

most comprehensive industry event

for hospitality and foodservice supplies,

industry experts shared their

insights on what makes for a successful

hospitality experience. With

the expected growth of the global

luxury travel market by US$2.5

trillion in the next five years and

increasing demand for more personalisation

and experiences among

travellers, Asian hospitality industry

players have the opportunity to

offer unique concepts and enhanced

services to grow their markets.

The report highlighted the growing

importance of storytelling and how

authentic and creatively crafted stories

can contribute significantly to

the success of a F&B or hospitality

establishment. It also delved into

the growing number of millennial

travellers and their influence on the

hospitality industry.

Serving up authenticity and

memorable experiences

Noting that just serving a delicious

meal is no longer the end of an experience,

Ben Gregoire, Vice-President

of CKP Hospitality Consultants,

explained that, “Good hospitality

is all about providing memorable

experiences for guests. Today’s consumers

are more discerning than

ever.” Gregoire added that establishments

must consider every single

aspect of the guest experience —

from the initial contact point to the

moment they leave.

Agreeing, Anurag Bali, Assistant

Vice-President, Food and Beverage,

South East Asia & Australasia of

the Shangri-La Group added, “It’s

all about the guest experience and

well-established, well-run concepts

— a strong story.” Pointing out the

dining trends now making “a strong

story” across the region, Bali shared

that restaurants and eateries that

incorporate other elements such

as décor or music, in addition to a

strong menu, are also attracting

diners in Asia.

Establishments that tell a good story

through a combination of elements

such as décor or lighting are what

currently attracts guests in Asia.

(Photo credit: Shangri-La Group,

courtesy of FHA Insider Special)

fhahoreca.com

Indeed, with consumers more welltravelled

and knowledgeable about

the flavours of different food or the

origins of certain ingredients, restaurants

striving for authenticity

will focus more on their food stories.

According to Nicole Fall, Founder

of Asian Consumer Intelligence

and Head of Trends at Capchavate,

this trend has resulted in “a virtuous

cycle of restaurants upping

their game attempting to recreate

dishes as authentically as possible,

whereas in the past, there was

more emphasis on localisation or

changing particular flavours and

ingredients to suit local palates.”

Using technology to engage

Technology is also a great enabler as

F&B operators can now use digital

tools to further enhance the customer

experience. Eric Chia, CEO of

cloud-based loyalty software provider

Advocado noted that “

while many hospitality service

providers are focusing on the operations

(efficiency and productivity)

side of the business, we see a great

opportunity to use technology to

grow, nurture prospective customers,

and eventually turn them to

loyal fans.” Chia pointed out that

capturing consumer loyalty in the

current digital age is becoming

difficult as well. He advised business

owners who want to achieve

“maximum bang for their consumer

acquisition buck” to adopt innovative

ways to capture and grow their

customer base.

Growing the generational

markets

While millennials are the fastest

growing segment in the luxury

travel market, the hospitality industry

should also look at catering

to the different age groups such

as the baby boomers. This latest

trend would be an opportunity for

the industry to create services that

would promote more inclusivity

among diverse age groups.

“In the Asian region, for example,

generational family holidays are

nothing new,” said Asian Consumer

Intelligence’s Fall. “What is new

is the recognition that different

ages have different needs. Yet until

relatively recently, families were

lumped into the same category

whether the member was grandma

or the toddler.”

Asian Consumer Intelligence predicted

that more emphasis will be

placed on families’ distinctive needs

without falling into the stereotypical

tropes in the future. Consumers,

regardless of age group, would

be looking for seamless experiences,

both ‘in real life’ and online.

fhahoreca.com



The leading Indonesian

craftsmanship expo Get prepared for

the newest batik fashion-wears. Mark

your calendar now! Get the finest

batik fashion, accessories and crafts

products. And get ready to show

the now looks of you and family in

new fashions and accessories from

Indocraft 2020. More than just

batik, the 17th series is to come up

with extensive varieties of fashionwears,

accessories and craft products

representing different regions of

Indonesia, each with a touch of

unique ethnic features. 11-15 March

2020, Cendrawasih Room, Jakarta

Convention Center. Organized by

Debindo in support of promoting the

best of original Indonesian fashion

and craft products.

Make sure to join in as an exhibitor

or visitor in search of the best

priced and best choice of original

Indonesian products. Find out more

at www.pameranindocraft.com

or follow our Official Account on

Instagram @pameranindocraft


134 44th | Vol 29 | 2020 | www.hotelier-indonesia.com

Sands Restaurant overlooks a spectacular

secluded cove flanked by coral reefs.

Wok-fried crab


44th | Vol 29 | 2020 | www.hotelier-indonesia.com 135

Samui

Restaurant

Reopens with

Fiery New

Menu

Cooking by wok is just one of the

eight fire-based techniques at Sands.

KOH SAMUI,

Thailand — If

you smell something

sizzling

down in southeastern

Koh

Samui these

days, chances

are it’s coming

from Banyan

Tree Samui’s beachfront restaurant,

Sands, where Chef Rainer

Roersch is rolling out his smoking

hot “8-Fires” cuisine.

BEACHFRONT DINING INCLUDES

EVERYTHING FROM BARBECUES

AND BRICK OVENS TO WOK FIRES

AND FLAMBÉS.

“We were looking for a

very visual and atmospheric

theme,” said Chef

Rainer. “Something eyecatching

that our chefs

could prepare under the

coconut trees and the

moonlight. The key element

would be fire.”

The new-look Sands restaurant — which recently reopened

after a three-month renovation that includes a

new retractable roof — has been adapted to include

eight workstations featuring different traditional forms

of cooking with fire - brick oven, charcoal grill, wok fire,

stove-top, table-burner, hot stone, Santa Maria grill, and

flambé.


136 44th | Vol 29 | 2020 | www.hotelier-indonesia.com

“There is something mesmerizing about food sizzling over

an open fire,” said Chef Rainer. “From the native American

concept of the sacred fire pit (bara-bicu) to Japanese hibachi,

meaning ‘fire bowl’, to Indonesian satay and Middle

Eastern shish kebabs, it has a global appeal and has existed

since time immemorial.”

Sands’ new menu has been beefed up to include a selection

of meats and seafood adaptable to the 8-Fire techniques.

Diners have a choice of Australian Wagyu beef and Black

Angus steaks, lamb cutlets, BBQ pork ribs, chicken breast

or veal cutlets. Fresh local seafood choices include lobster,

jumbo prawns, scallops and squid, as well as imported

Norwegian salmon and Australian barramundi.

“We can really showcase the true aromas and flavors of seafood

and prime cuts by using smoke, flaming liqueurs and

truffle spray,” said Chef Rainer. “And of course, the tableside

presentation is spectacular. It’s fun for all the family with the

sizzling fires in all directions, but it can also be a romantic

evening for two with sea breezes, soft sand and fine wine.”

From the chef’s garden come the ingredients for vegetarian

options including risottos, pizzas and casseroles, fresh

salads, and pasta dishes such as pumpkin gnocchi. And

among the many mouthwatering starters on the new menu

are tuna tartar, pan-fried foie gras, beef carpaccio, Louisiana

crab cakes (in green mango salad) and the overwhelming

“Seafood Symphony for 2”.

Sands Restaurant overlooks the sapphire sea of the Gulf of

Thailand from a secluded cove flanked by coral reefs. It is

one of three signature dining venues at the award-winning

Banyan Tree Samui resort, which is recognized as one of the

leading hotels in Asia. The 38-acre property is nestled on a

steep hillside and hosts 88 luxury villas, each with its own

private infinity pool.

Sands seats 60 diners indoors and up to 42 on the open

terrace. The restaurant is open to Banyan Tree guests and

non-guests alike from 11:30am to 11pm, seven days a week.

Reservations are recommended.

Villas at Banyan Tree Samui, each with infinity pool, start

from US$550 per night.

About Banyan Tree Hotels & Resorts

The Banyan Tree Group is a leading international operator

and developer of premium resorts, hotels, residences and

spas, with a collection of award-winning brands. Banyan

Tree offers a Sanctuary to rejuvenate the mind, body and

soul in awe-inspiring locations around the globe. Rediscover

the romance of travel as you journey to iconic destinations

where authentic, memorable experiences await. Angsana

brings the adventure back into travel whatever your age or

reason to visit. Intertwining local chic and a vibrant fun-filled

atmosphere, Angsana offers amazing destination playgrounds

across the world. Cassia is a bold new proposition

in the extended stay sector, offering stylish, cutting edge

hotel residences for holidays and business travel. It offers

incredible choice for families, friends and couples. Dhawa

is a casual and contemporary full-service hotel that fuses

imaginative design, absolute comfort and seamless technology

into a single stay experience. It curates a plethora of

choices to achieve a truly customised stay.

To date, the Banyan Tree Group manages and/or has ownership

interests in over 47 hotels and resorts, 63 spas, 73 retail

galleries; as well as three golf courses in 24 countries.

ABOUT BANYAN TREE HOLDINGS LIMITED

Banyan Tree Holdings Limited (“Banyan Tree” or the “Group”)

is a leading international operator and developer of premium

resorts, hotels, residences and spas, with 47 hotels

and resorts, 63 spas, 73 retail galleries, and three golf courses

in 24 countries. Each resort typically has between 75 to 300

rooms and commands room rates at the higher end of each

property’s particular market.

The Group’s primary business is centered on four brands: the

award-winning Banyan Tree and Angsana, as well as newly

established Cassia and Dhawa. Banyan Tree also operates

the leading integrated resort in Thailand – Laguna Phuket

-- through the Group’s subsidiary, Laguna Resorts & Hotels

Public Company Limited. Two other integrated resorts –

Laguna Bintan in Indonesia and Laguna Lăng Cô in Central

Vietnam – complete the status of the Group as the leading

operator of integrated resorts in Asia.

As a leading operator of spas in Asia, Banyan Tree’s spas are

one of the key features in their resorts and hotels. Its retail

arm Banyan Tree Gallery complements and reinforces the

branding of the resort, hotel and spa operations.


44th | Vol 29 | 2020 | www.hotelier-indonesia.com 137

A Banyan Tree chef

prepares a flaming

flambé

Since the launch of the first Banyan Tree resort, Banyan

Tree Phuket, in 1994, Banyan Tree has received over 2,480

awards and accolades for the resorts, hotels and spas that

the Group manages. The Group has also received recognition

for its commitment to sustainability for environmental

protection and emphasis on corporate social responsibility.

In addition to its currently operating hotels, resorts,

spas and golf courses, the Group currently has 21 hotels

and resorts under construction, and another 31 under

development.

www.banyantree.com

www.angsana.com

www.cassia.com

www.dhawa.com

VILLAS AT BANYAN

TREE SAMUI, EACH

WITH INFINITY

POOL, START FROM

US$550 PER NIGHT.


138 44th | Vol 29 | 2020 | www.hotelier-indonesia.com

Going solar? Go with REC.

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44th | Vol 29 | 2020 | www.hotelier-indonesia.com 139

REC SOLAR EMEA GmbH Leopoldstr.

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140 44th | Vol 29 | 2020 | www.hotelier-indonesia.com

Alila Seminyak Launches New

Wellness Membership Programme

February 2020 - Kicking off the new

year with a healthy glow, Alila Seminyak

introduces its newest wellness

membership programme, “Pump and

Pamper”, offering the opportunity to

revitalise with exclusive wellbeing

benefits within the resort’s luscious

facilities.

For those focused on accomplishing

their fitness goals, membership also

offers a complimentary consultation

and training session with a certified

personal trainer. Additionally, members

will receive complimentary treatments at

Spa Alila Seminyak to further rejuvenate

their wellbeing.

Situated in the heart of Bali’s hippest

destination, Alila Seminyak is ideal for

those looking to explore the lively side

of the island while still maintaining a

health-conscious lifestyle. Through the

Pump & Pamper programme, members

can enjoy 24/7 gym access, including

daily morning yoga classes.

After sweating it out in a session at the

gym, members can relax on a daybed

at the Beach Bar while replenishing

their energy with a fresh coconut, or

dine at Seasalt and indulge in healthy

refreshments.


44th | Vol 29 | 2020 | www.hotelier-indonesia.com 141

ALILA SEMINYAK

Pump & Pamper membership

benefits include:

• Access to Alila Seminyak’s 24-hour

gym

For more information and reservations,

email seminyak@alilahotels.com or call

+62 361 3021 888

About ALILA

• Complimentary consultation and

training session with a personal

trainer: once a month with 6-month

membership, and three times a

month with yearly membership (by

reservation)

• One complimentary Alila Seminyak

Massage with 6-month membership,

and one complimentary Half-Day

Escape and Lunch with yearly

membership

• Complimentary morning yoga class

• 30% off Spa Alila Seminyak

treatments

• 20% off food and beverages at Seasalt

and Beach Bar

Pump & Pamper Membership is

available in two options:

• IDR 8.5 mil++ (subject to 21% tax &

service charge)/6-month

The hallmark of Alila is the combination

of innovative design and luxury in unique

locations, set apart by an unprecedented

level of private space, crafted artisanship,

personalized hospitality, and bespoke

journeys. Alila means “Surprise” in

Sanskrit, which suitably describes the

refreshing character of our properties

and impressions of our guests when they

stay with us. In support of sustainable

tourism, Alila hotels adopt EarthCheck

operating standards, integrating the

natural, physical and cultural elements

of their environments. To stay at any of

Alila’s hotels and resorts is to embark on a

destination experience – be it in recreating

the flavors of the local cuisine, enhancing

your well-being through ancient healing

arts or the thrill of adventure sports, you

will rediscover the luxury of living at Alila.

For more information visit, alilahotels.

com, follow us on Instagram @AlilaHotels

or like us on Facebook.

• IDR 13 mil++ (subject to 21% tax &

service charge)/year


142 44th | Vol 29 | 2020 | www.hotelier-indonesia.com

Hyatt’s Americas full

service and select service

brand portfolios expected to grow by 33

percent by 2022

CHICAGO--(BUSINESS WIRE)-

-Hyatt Hotels Corporation

(NYSE: H) today announced

that Hyatt plans to grow its

Americas brand portfolio

with the expected opening

of more than 50 full service

and select service hotels

in 2020 and the addition of

more than 140 additional

hotels to its pipeline of hotels expected to open by 2022.

This growth is set to fuel Hyatt’s regional brand presence

by 33 percent of its current Americas portfolio. Newly

executed deals for properties – under management and

franchise agreements – will join 585 Hyatt hotels that are

currently open and operating in the Americas.

“Hyatt remains focused

on thoughtfully

growing our full

service and select

service portfolio of

brands in the Americas

region – and growing

and running our

core hotel business:

the development,

management and franchising of full service and select

service hotels, while being best-in-class,” said Pete Sears,

Americas group president, Hyatt. “Hyatt’s Americas

growth through 2022 further signals incredible strength

in our brand among owners, customers, and guests

across the largest region within Hyatt’s global portfolio.”

Hyatt Announces 33 percent growth by 2022

in Americas full service and select service

brand portfolios.

The Americas region continues to be a top priority

for Hyatt and prospective developers due to business

demand in several strong regional markets like California,

Texas, New York, Canada and Mexico.

Notably, Hyatt’s newest brands – Alila, Destination

Hotels, Joie de Vivre, and Thompson Hotels – are

experiencing strong growth with new openings and

executed managed and franchised deals, including the

following: The 225-room Thompson Washington D.C.,

which marked the Thompson Hotels brand’s introduction

to the nation’s capital on January 8, 2020;


44th | Vol 29 | 2020 | www.hotelier-indonesia.com 143

A 130-room Alila hotel in Encinitas, Calif., which will mark

the Alila brand’s first new-build hotel in the Americas in

early 2021;

The 80-room Quirk Hotel Charlottesville, A Destination

Hotel (Va.), which will mark the second Quirk Hotel in

Virginia, joining Quirk Hotel Richmond in March 2020;

and A 161-room Joie de Vivre hotel and 226-room

hotel within the Destination Hotels brand, located in

Oceanside, Calif., in late 2020.

The growth of the Hyatt Place and Hyatt House select

service brands, remains a strategic priority with more

than 100 expected to open across North and South

America through 2022.

New openings and executed managed and franchise

deals in the Americas, per brand, include:

Alila

Alila hotels feature a combination of innovative

design and luxury in unique locations, set apart by an

unprecedented level of private space, personalized

hospitality, and bespoke journeys. Alila means “Surprise”

in Sanskrit, which suitably describes the refreshing

character of Alila hotels and the impression guests feel

when they stay at Alila hotels. alilahotels.com

A hotel within the Alila brand, located in Encinitas, Calif.,

130 guestrooms, Early 2021

Andaz

Global in scale while local in perspective, the Andaz

brand of luxury lifestyle hotels weaves the sights,

sounds, and tastes of each property’s surroundings for

a distinctively local experience. andaz.com

Andaz Palm Springs (Calif.), 150 guestrooms, Late 2020

Andaz Toronto – Yorkville, 160 guestrooms, 2021

Andaz Turks & Caicos at Grace Bay, 184 guestrooms, 2021

Destination Hotels

The Destination Hotels brand is a collection of more

than 40 upscale and luxury independent hotels, resorts

and residences across North America. Serving as both

the explorer and the guide, Destination hotels ensure a

sense of genuine belonging and the chance to encounter

life-enhancing discoveries. destinationhotels.com

Quirk Hotel Charlottesville, A Destination Hotel (Va.), 80

guestrooms, March 2020 , Wyndhurst Manor & Club, A

Destination Hotel (Lenox, Mass.), 46 guestrooms, May

2020 , The Shay, A Destination Hotel (Culver City, Calif.),

148 guestrooms, Late Summer 2020

A hotel within the Destination Hotels brand, located in

Oceanside, Calif., 226 guestrooms, Late 2020

Grand Hyatt

Grand Hyatt hotels celebrate the iconic in small details

and magnificent moments. Drawing inspiration from

each destination, Grand Hyatt hotels provide superior

service and signature experiences within a backdrop

of dramatic architecture, world-class restaurants,

luxury spas, and spectacular meeting and event spaces.

grandhyatt.com

Grand Hyatt Nashville (Tenn.), 591 guestrooms, Fall 2020

, Grand Hyatt Grand Cayman, 351 guestrooms, 2022


144 44th | Vol 29 | 2020 | www.hotelier-indonesia.com

Hyatt Centric

Hyatt Centric is a brand of full-service lifestyle hotels

located in prime destinations around the world and is

Hyatt’s fastest growing lifestyle brand. Hyatt Centric

hotels help fuel guest discovery, located in the heart of

the action with passionately engaged team members

always on-hand to serve up insider knowledge and

provide local expertise. hyattcentric.com

Hyatt Centric Old Town Alexandria (Va.), 124 guestrooms,

January 22, 2020 , Hyatt Centric Downtown Portland

(Ore.), 220 guestrooms, February 2020 , Hyatt Centric

Downtown Minneapolis, 145 guestrooms, Spring 2020

, Hyatt Centric 39th & 5th New York, 163 guestrooms,

March 2020 , Hyatt Centric San Salvador (El Salvador),

138 guestrooms, April 2020 , Hyatt Centric Las Olas Fort

Lauderdale (Fla.), 238 guestrooms, May 2020 , Hyatt

Centric City Center Philadelphia, 332 guestrooms, June

2020 , Hyatt Centric Beale Street Memphis (Tenn.), 227

guestrooms, 2021 , Hyatt Centric Downtown Austin

(Texas), 200 guestrooms, 2021 , Hyatt Centric Downtown

Nashville (Tenn.), 252 guestrooms, 2021 , Hyatt Centric

Downtown Sacramento (Calif.), 172 guestrooms, 2021 ,

Hyatt Centric Koreatown Los Angeles, 310 guestrooms,

2021 , Hyatt Centric SouthPark Charlotte (N.C.), 175

guestrooms, 2021 , Hyatt Centric Buckhead Atlanta, 218

guestrooms, 2022 , Hyatt Centric Niagara Falls (Ontario,

Canada), 364 guestrooms, 2022

A hotel within the Hyatt Centric brand, located in

downtown Los Angeles, 138 guestrooms, 2022

Hyatt House

Hyatt House hotels are designed to welcome guests as

extended stay residents.

Apartment-style suites with fully equipped kitchens and

separate living areas remind guests of the conveniences

of home. hyatthouse.com

United States: More than 40 executed contracts for Hyatt

House hotels in key markets, including Scottsdale, Ariz.;

Los Angeles; Sacramento, Calif.; Denver; Lewes, Del.;

Tampa, Fla.; Orlando, Fla.; Atlanta; Chicago; Louisville,

Ky.; Kansas City, Mo.; Minneapolis, Minn.; Harlem, N.Y.;

Allentown, Penn.; Columbus, Ohio; Portland, Ore.;

Nashville, Tenn.; Houston; and Dallas.

Canada: Six executed contracts for Hyatt House hotels

in Edmonton, Alberta; Winnipeg, Manitoba; and Ottawa,

Hamilton and Mississauga, Ontario.

Hyatt Place

Hyatt Place hotels offer a modern, comfortable and

seamless experience, combining style and innovation

to create a casual hotel environment for today’s multitasking

traveler. From the lobby to the guest rooms to

in-hotel dining, every touchpoint is designed with the

high value business traveler in mind. hyattplace.com

United States: More than 65 executed contracts for Hyatt

Place hotels in key markets, including Fairbanks, Ala.;

Flagstaff, Ariz.; Fayetteville, Ark.; Bakersfield, Paso Robles

and Sonoma, Calif.; Titusville, Fla.; Chicago; Indianapolis;

Des Moines, Iowa; Wichita, Kan.; Bossier City, La.;

Boston; Reno, Nev.; Fort Lee and Newark, N.J.; Albany,

N.Y.; Winston Salem, N.C.; Philadelphia; Sioux Falls, S.D.;

Murfreesboro, Tenn.; Austin, Dallas,

Fort Worth, Houston, and McAllen, Texas; Harrisonburg

and Virginia Beach, Va.; and Vancouver, Wash.Canada:

Fourteen executed contracts for Hyatt Place hotels in

Kelowna and


44th | Vol 29 | 2020 | www.hotelier-indonesia.com 145

Prince George and Richmond, British Columbia;

Edmonton, Alberta; Winnipeg, Manitoba; Moncton, New

Brunswick; Toronto, Ottawa, Mississauga, Brampton,

Ontario; and Montreal, Quebec.Latin America: One

executed contract for Hyatt Place San Jose Cariari located

in Heredia, Costa Rica.

Hyatt Regency

Hyatt Regency hotels are intuitively designed to

make travel free from stress and filled with success.

Conveniently located in urban and resort locations

in more than 30 countries, Hyatt Regency hotels offer

seamless experiences for any occasion, from energizing

vacations to personalized, high-touch meetings.

hyattregency.com , Hyatt Regency Frisco (Texas), 301

guestrooms, Spring 2020 , Hyatt Regency Insurgentes

Mexico City, 250 guestrooms, 2021 , Hyatt Regency

Niagara Falls (Ontario, Canada), 703 guestrooms, 2022

, Hyatt Regency Salt Lake City (Utah), 700 guestrooms,

2022

Joie de Vivre

Since its founding in San Francisco in 1987, the Joie

de Vivre boutique lifestyle brand has made curating

playful travel through local connections and eclectic

experiences its signature. Each Joie de Vivre hotel is an

original concept designed to reflect its neighborhood.

jdvhotels.com The Ambassador Chicago, a Joie de Vivre

Hotel, 285 guestrooms, February 2020 , El Capitan, a Joie

de Vivre Hotel (Merced, Calif.), 114 guestrooms, Summer

2020 , A hotel within the Joie de Vivre brand, located in

Oceanside, Calif., 161 guestrooms, Late 2020

Miraval

Miraval is a luxury leader in wellness resorts and

spas for individuals looking to create a life in balance

through alignment of the body, mind and spirit. Opened

in 1995, Miraval Arizona in Tucson, Ariz., pioneered

the destination wellness spa resort category with its

comprehensive program of activities, experiences

and personal treatments. miravalresorts.com , Miraval

Berkshires (N.Y.), 102 guestrooms, May 2020

Park Hyatt

Park Hyatt hotels provide discerning, global travelers

with a refined home-away-from-home. Guests of Park

Hyatt hotels receive quietly confident and personalized

service in an enriching environment. Located in several

of the world’s premier destinations, each Park Hyatt

hotel is custom designed to combine sophistication with

understated luxury. parkhyatt.com

Park Hyatt Toronto* (Ontario, Canada), 219 guestrooms,

October 2020

*Reopening after property redesign

Park Hyatt Los Angeles at Oceanwide Plaza, 184

guestrooms, 2021 , Park Hyatt Los Cabos (Mexico), 163

guestrooms, 2021 , Park Hyatt Mexico City (Mexico), 155

guestrooms, 2021

Thompson Hotels

Founded in 2001, Thompson Hotels is an award-winning

lifestyle brand that delivers a new take on modern luxury

and tailored stays for guests with connections to worldclass

culinary offerings, arts and entertainment, and

groundbreaking design.


146 44th | Vol 29 | 2020 | www.hotelier-indonesia.com

Each location offers a stunning, carefully layered and

dynamic urban or resort setting that molds into the

surrounding community. thompsonhotels.com

Thompson Washington D.C., 225 guestrooms, January

8, 2020 , Thompson San Antonio, 162 guestrooms, Late

Summer 2020 , Thompson Dallas, 219 guestrooms, Fall

2020 , Thompson Hollywood (Calif.), 190 guestrooms,

2021 , Thompson Austin, 200 guestrooms, 2021 ,

Thompson Denver, 220 guestrooms, 2021 , Thompson

Savannah (Ga.), 193 guestrooms, 2021 , Thompson New

York – Central Park*, 2021

*Rebrand from Parker New York

Thompson South Beach (Miami), 150 guestrooms, 2022

The Unbound Collection by Hyatt

The Unbound Collection by Hyatt brand is a portfolio of

independent, premium hotel properties, ranging from

historic urban gems to contemporary trend-setters and

boutique properties to resorts. Each hotel is one-of-a-kind

and offers story-worthy and extraordinary experiences for

our guests. unboundcollectionbyhyatt.com

Mar Monte* (Santa Barbara, Calif.), 200 guestrooms,

Spring 2020

*Rebrand from Hyatt Centric Santa Barbara

A hotel within The Unbound Collection by Hyatt brand,

located in Kansas City, Mo., 144 guestrooms, Summer

2020

Hotel La Compañia (Panama City, Panama), 88 guestrooms,

2021

The term “Hyatt” is used in this release for convenience

to refer to Hyatt Hotels Corporation and/or one or more

of its affiliates.

About Hyatt Hotels Corporation

Hyatt Hotels Corporation, headquartered in Chicago, is a

leading global hospitality company with a portfolio of 20

premier brands. As of September 30, 2019, the Company’s

portfolio included more than 875 properties in over 60

countries across six continents. The Company’s purpose

to care for people so they can be their best informs its

business decisions and growth strategy and is intended

to attract and retain top colleagues, build relationships

with guests and create value for shareholders. The

Company’s subsidiaries develop, own, operate, manage,

franchise, license or provide services to hotels, resorts,

branded residences, vacation ownership properties,

and fitness and spa locations, including under the Park

Hyatt®, Miraval®, Grand Hyatt®, Alila®, Andaz®, The

Unbound Collection by Hyatt®, Destination®, Hyatt

Regency®, Hyatt®, Hyatt Ziva, Hyatt Zilara, Thompson

Hotels®, Hyatt Centric®, Caption by Hyatt, Joie de Vivre®,

Hyatt House®, Hyatt Place®, tommie, Hyatt Residence

Club® and Exhale® brand names, and operates the World

of Hyatt® loyalty program that provides distinct benefits

and exclusive experiences to its valued members. For

more information, please visit www.hyatt.com.

A hotel within The Unbound Collection by Hyatt brand,

located in Hollywood, Calif., 64 guestrooms, 2021


44th | Vol 29 | 2020 | www.hotelier-indonesia.com 147

VISIT HOTELIER-INDONESIA.COM


Be Inspired

19 - 22

MARCH

2020

JAKARTA

CONVENTION

CENTER

THE 19 TH

INDONESIA MOST COMPREHENSIVE

BUILDING MATERIALS, DESIGN AND

ARCHITECTURE EVENT

BATHROOM &

KITCHEN

CONSTRUCTION

MATERIALS

DOORS &

WINDOW

BUILDING

MATERIALS

INTERIOR

FURNISHING

COVERINGS

BOOK YOUR

SPACE NOW!

CONTACT US

+628 111 297 080

megabuild@reedpanorama.com

www.megabuild.co.id megabuildexpo Megabuild Expo megabuildid Organised by

Co-Located with


44th | Vol 29 | 2020 | www.hotelier-indonesia.com 149

MEGABUILD INDONESIA

EXPO 19-22 MARCH 2020

JAKARTA CONVENTION CENTER

MEGABUILD INDONESIA was launched

in 2014, as a refreshed branding for

Renovation and Construction Expo

(RENEX) which was held annually

since 2002. With the new branding of

MEGABUILD INDONESIA, coupled Reed Exhibition portfolio

of 34 Building & Construction exhibition worldwide

(www.reedexpo.com), MEGABUILD INDONESIA aims to

be Indonesia leading Architecture, Interior Design and

Building Exhibition and Conference, organised by the

Industry for the Industry.

Jakarta Convention Center

19-22 March 2020

10:00 – 21:00

megabuild@reedpanorama.com

+6221 2556 5022

In conjunction with Jakarta Design Week, organised by

the Indonesian Institute of Architects (IAI), MEGABUILD

INDONESIA runs over 21 concurrent seminars (with CPD

points awarded for professionals architects), making

MEGABUILD INDONESIA the largest annual gathering

of the entire industry of Building & Construction.

PT REED PANORAMA EXHIBITIONS

Panorama Building, 5th floor

MEGABUILD INDONESIA EXPO

Jl. Tomang Raya No. 63

MEGABUILD Indonesia is Indonesia largest architecture,

interior design and building materials exhibition,

organized by the industry for the industry. Megabuild

Indonesia will be the most comprehensive showing of

the latest technology, solutions, materials and design

trends to Indonesia’s building & construction industry.

It strive to give valuable experience during exhibition.

Jakarta 11440, Indonesia

Tel: 62 – 21 – 2556 5022

Fax: 62 – 21 – 2556 5040

31867 Visitors, 20 Participated Countries, 600 Business

Matchmaking, 208 Exhibitor Companies


150 44th | Vol 29 | 2020 | www.hotelier-indonesia.com

FHT Bali is recognised as the

platform for Indonesia’s food,

hospitality & tourism industry,

and provides the perfect

opportunity to meet face to

face with potential clients and reconnect

with existing customers. Now in its

12th edition this premier international

food, hospitality and tourism event

attracts key trade-only buyers from the

region’s leading resorts, hotel chains,

restaurants, importers and provides an

undisputed entry point into this thriving

and lucrative tourism market.

COMPREHENSIVE SHOWCASE

Over 1,300 exhibitors will showcase the

latest products, innovations, technologies

and services to supply the massive

growth in Indonesia’s hospitality sector.

PLATFORM TO SUCCESS

Food, Hotel and Tourism Bali 2020

provides the most cost effective way

to increase your business in Asia’s

most exciting hospitality and tourism

market.

HIGH QUALITY ATTENDEES

The show will be attended by decision

makers, major importers, distributors

and agents. The last edition attracted

11,268 attendees from the region.

OPPORTUNITY HOTSPOT

The Indonesian government is targeting

20 million tourist visits by

2020, driving massive investment in

Indonesia’s hospitality, food service and

tourism sector.

FOOD & BEVERAGES

Seafood, Bakery & Patisserie,

Confectionery & Chocolates, Fresh

Produce, Dairy Products, Tea & Coffee,

Ingredients, Essences & Agents,

Frozen & Chilled Foods, Meat &

Poultry, Seafood, Canned & Processed

Foods, Snack Food, Health Food,

Essences & Flavourings, Private Label,

Gourmet Delicacies, Organic Produce,

Confectionery & Chocolates

WINE & SPIRITS

Beers and Ales, Wine, Champagne, Port

& Sherry, Spirits, Liqueurs & Cocktails,

Beer & Cider, Cider

BAKERY, FOODSERVICE & RETAIL

Bakery Products, Retail Bakery

Equipment, Confectionery Equipment,

Industrial Bakery & Confectionery

Equipment, Ingredients, Essences

& Agents, Packaging Equipment &

Supplies, Shopfitting & Retail Display,

Retail Supplies

EQUIPMENT

Catering Equipment, Foodservice &

Catering Equipment, Food Preparation;

Cooking & Processing Equipment,

Beverage Processing, Dispensing

Equipment, Chilling & Freezing

Equipment, Cleaning; Maintenance

Equipment, Storage Systems,

Packaging Equipment & Material

TOURISM SERVICES & SUPPLIES

Management & Careers, Facilities

Management, Training & Guest

Services, Travel Agents

INTERIORS

Interiors, carpets, etc., Carpets / Fabrics

/ Interior Supplies, Furniture & Fixtures,

Tableware & Accessories, Guest

Amenities / Housekeeping Supplies

Spa & Resort Facilities

HOSPITALITY TECHNOLOGY

Fire & Security Systems, In-room

Technologies, Guest Service Systems,

Consultancy & Management Services,

Property Development & Management,

Hotel Systems, Catering & Retail

Systems, POS Technology, Fire and

Security Systems

ORGANISERS INDONESIA

Wiwiek Roberto Menara Jamsostek,

Menara Utara Lantai 12, Unit TA-12-04,

Jl. Jendral Gatot Subroto No. 38, Jakarta

12710 Indonesia, +62 21 2525 320, +62

21 2525 482, Wiwiek@pamerindo.com

www.pamerindo.com

ASIA COORDINATORS SINGAPORE

Davin Er, 10 Kallang Avenue,, #09-15

Aperia Tower 2,, Singapore 339510, +65

6233 6688, apple-isoa@ubm.com

www.informamarkets.com

WORLDWIDE COORDINATORS

LONDON

Fiona Murray, 240 Blackfriars Road,

London SE1 8BF, United Kingdom, +44

20 7560 4309, fiona.murray@ubm.com

www.informamarkets.com


16 - 18 April

Bali Nusa Dua

Convention Center

INTERNATIONAL PREMIER TRADE EXHIBITION

IN EAST INDONESIA FOR FOOD, BEVERAGE,

TOURISM & HOSPITALITY INDUSTRY

BUSINESS DESTINATION OF HOSPITALITY INDUSTRY

16 - 18 April 2020

Bali Nusa Dua Convention Center

Incorpor ating:

Incorporating:

FEATURING:

The 18th International Retail Technology

Equipment, Display and Storage Exhibition.

@FHTbali

Food, Hotel & Tourism Bali

The 18th International

Equipment, Display and St

@FHTbali

Sales Enquiries:

Indonesia

Contact Us

Wiwiek Roberto

T : +62 21 2525 320

E : wiwiek@pamerindo.com

www.pamerindo.com

Food, Hotel & Tourism Bali

Sales Enquiries:

Asia

Davin Er

T : +65 6233 6688

E : apple-isoa@informamarkets.com

www.informamarkets.com

Worldwide

Fiona Murray

T : +44 20 7560 4309

E : fiona.murray@informamarkets.com

www.informamarkets.com


152 44th | Vol 29 | 2020 | www.hotelier-indonesia.com

K

ERAMIKA EXPO will go to

9th edition in 19 – 22 March

2020. Edition of ASEAN’S

Only Dedicated Ceramic

Event. We invite Ceramic

Companies and Ceramic Machinery

Companies throughout the world to

participate in our exhibitions. Some

of our achievements such as 800 business

matching plus onsite matching

in 4 days. Total visitors are more than

30,000 from 20 countries. Currently

Indonesian ceramics companies need

the Newest machinery in the face of

domestic and foreign competition. If

your company is engaged in ceramics

and ceramic machinery, we are happy

to invite you to participate in our exhibition.

Book your space now. Open

and register in our website www.keramika.co.id

Exhibitor Networking Night is one

of activity at Indonesia Building and

Construction Week 2019. The activity

itended to improve relations between

exhibitors.Over 800 business matching

in Indonesia Building and Construction

Week 2019. Indonesia Trade Connect

services to help global customer

identify and screening potential business

partner in Indonesia prior to

exhibition!

The 9th edition of ASEAN’s

only dedicated ceramic

event

Returning for its ninth edition,

KERAMIKA continue to be

the dedicated marketplace for

the ASEAN ceramics industry to

congregate in the largest ceramic producing

country in ASEAN and one of

the largest ceramic consumers in the

world, Indonesia.

ASAKI – The Indonesia Ceramic

Industry Association will showcase

top Indonesia ceramic manufacturers

in KERAMIKA and feature the latest

design and technology of Indonesia

Ceramic Manufacturers.

KERAMIKA is co-located with the 19th

edition of Indonesia Architecture,

Interior Design and Building Exhibition

and Conference, MEGA BUILD

2020. KERAMIKA 2020 will bring in

local and international ceramic manufacturer

and supplier of raw materials,

equipment, and machineries, to the

one of the largest consumers of

ceramic tiles and sanitary wares in

Indonesia. Presenting three world in

one roof, which are:

WORLD OF MACHINERY &

TECHNOLOGY – Keramika 2020 will

feature over 100 exhibitors covering

the entire ceramic manufacturing

industry covering equipment, technology,

solutions, supplies, and finishing

to over 10,000 ceramic industry professionals

from the ASEAN region.

WORLD OF CERAMICS – Keramika

2020 will showcase the new launches,

design and solution from Indonesia

Ceramic Industry Association (ASAKI)

manufacturers, bringing the best

in class into the exclusive World of

Ceramics zone in Keramika 2020.

WORLD OF RAW MATERIALS –

Keramika 2020 will display mineral

of innovation ceramics raw material.

The event is co-located with Indonesia

largest building materials show –

Mega Build Indonesia 2020.

As part of exhibition, KERAMIKA

2020 will provide world class conference

that will be hosted by The

Indonesian Ceramic Industry association

(ASAKI) and ACIMAC (Italian

Association of Ceramic Machinery and

Equipment).

Jakarta Convention Center

19 – 22 March 2020

10:00 – 21:00

keramika@reedpanorama.com

+6221 2556 5000

+6221 2556 5040

CONTACT

Senior Project Manager

Mr. Hendra Nolana

T. +6221 2556 5000

E. hendra.nolana@reedpanorama.com

ASAKI Association Liaison

Ms. Desi Lestari ( Local Sales )

T. +6221 2556 5000

E. desi.lestari@reedpanorama.com

International Sales Manager

Ms. Astri Ratnasari ( International Sales

)

T. +6221 2556 5000

E. astri.ratnasari@reedpanorama.com


Visit the biggest

CERAMIC

event in INDONESIA

KERAMIK INDONESIA PILIHANKU DAN KEBANGGAANKU

Ceramic tiles | sanitary | ceramic roof | table wares

ceramic machinery | ceramic raw materials | equipments /

spareparts of ceramic

PROGRAM AND ACTIVITY

KERAMIKA 2020

• Asaki House of Indonesia showcase

• Keramika collaboration with BEKRAF

• Design Challenge by ceramic manufacture

and suppliers

• Art installation challenge by designer,

architect, creator, individual and creative hub

• Photographer, Vlogger, and You Tuber

challenge

• Students ceramic sketch challenge

• Networking night

• Charity

• Seminar

• Best Booth competition

BOOK YOUR SPACE NOW!

www.keramika.co.id

keramikaid

Keramika Indonesia

+628 111 287 080

keramika@reedpanorama.com

Organised by

Co-Located With


HOTICOMMEDIA INTERNATIONAL

jobs, news, events, suppliers,

deals, property , golf , spa

and WELLNESS, MAGAZINE AND

more

www.hotelier-indonesia.com

WHATSAPP! +62.812.1978.1196

HOSPITALITY MARKETING

SERVICES SINCE 2006

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hotelier.indonesia

info@hotelier-indonesia.com


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experience by empowering staff, automating

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management with real-time

information. FCS’ Hospitality

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platform can be integrated

with most PMS and third

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HOTEL OPERATIONS MANAGEMENT

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156 44th | Vol 29 | 2020 | www.hotelier-indonesia.com

The International Hospitality Equipment,

Technology, Style, Interiors & Amenities

and Foodservice Trade Exhibition

The International Gourmet & Specialty

Food and Beverage Trade Exhibition

HOTELEXPO INDONESIA 2020

Hotelexpo Indonesia and Specialty Food Indonesia

22-24 July 2020

Hotelexpo Indonesia and Specialty Food Indonesia (previously named Hotelex Indonesia and Finefood Indonesia).

Covering the latest trend and innovation in hospitality and culinary sector. Hotelexpo Indonesia 2020 will be held

at the JIEXPO on July 22- 24, 2020.

Jakarta International Expo (JIEXPO)

Kemayoran, Jakarta – Indonesia

Introducing new launch of Pamerindo Indonesia EXPECTED FACTS AND FIGURES

Food and Hotel series show, Hotelexpo Indonesia and

Specialty Food Indonesia.

www.hotelexpoindonesia.com

9,000+ PROFESSIONAL VISITORS

Contact us:

Hotelexpo Indonesia presenting Indonesiaa more focused

Wiwiek Roberto

products and smart technologies covering five

+6221 2525 320

wiwiek@pamerindo.com

main segments, Hospitality Equipment, Hospitality

Technology, Hospitality Style, Hospitality Interiors &

Amenities and Foodservice.

Specialty Food Indonesia presenting variety of gourmet

and specialty food and beverage.

Asia

30+ VISITING Davin Er COUNTRIES

DID. +65 6233 6688

apple-isoa@ubm.com

200+ EXHIBITING COMPANIES

30+ EXHIBITING COUNTRIES

100+ BUSINESS MEETING

Worldwide

Fiona Murray

Tel. +44 20 7560 4309

Fiona.Murray@ubm.com

Hotelexpo Indonesia and Specialty Food Indonesia supports

the industry in Indonesia, refers to the food

industry in the field of food service, for goods that do

fulfill food grade requirements also knowledge of the

hospitality world.

10,000+ SQM EXHIBITING SPACE

HTTP://WWW.HOTELEXPOINDONESIA.COM


44th | Vol 29 | 2020 | www.hotelier-indonesia.com 157

INTERNATIONAL INDONESIA

SEAFOOD & MEAT (IISM)

International Indonesia Seafood & Meat (IISM) is

now opening its doors for high-level decision makers,

including buyers and suppliers, in cold chain

and refrigeration industries from across the globe.

Running in its 8th annual edition, this leading exhibition

is now focused on cold chain technology, which

includes: cold storage infrastructure, temperature controlling,

IT and handling solutions for cold storages, as

well as cold chain and cold supply chain. This time, the

event features technology providers set to showcase

their latest solutions related to cold chain technology

applied in seafood and meat industries. It is a perfect

platform tailored specifically as a bridge that connects

potential buyers and qualified sellers in the industries.

It’s a lucrative event that offers comprehensive business

and networking opportunities.

PRE REGISTRATIONS

https://iism-expo.com/visitors-registration

EXHIBITION CONTACT :

Komplek Perkantoran Graha Kencana Blok CH-CI

Jl. Raya Pejuangan No. 88

Kebon Jeruk, Jakarta 11530 – Indonesia

+62 21 5366 0804

IISM is established as the region’s most important conference

and expo for seafood & meat industry focusing

on cold connection. Provide a comprehensive selection

of new products, services, technology and solutions

applicable across diverse industries and sectors. IISM

is complemented with one-day conference to enhance

your business opportunities

+62 21 5325 890 / 887

iism@pelitapromo.com

Mrs. Nely Lie – Sales Manager


HOTELIER INDONESIA

D I G I T A L M A G A Z I N E

Thank you to all the contributors, photographers

advertisers and suppliers for your support.

info@hotelier-indonesia.com

WWW.HOTELIER-INDONESIA.COM

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