48 Edition 2022 Web Latest

As we all know, Covid19 was really making big impacts to Hospitality business as well as Tourism around the world. but the good news is, Hotels Development is never stop. although it was hard and seems impossible, but it’s happening. Another good news is Bali now open for International tourist. For the International Women’s Day, Andrew Newmark, Vice President – Human Resources, Marriott International said “At Marriott International, we are committed to providing a world of opportunity to everyone, and this is powered by our core value of Putting People First. We have a strong commitment to women’s leadership, and we realized long ago that providing opportunities to create a diverse and inclusive environment only strengthens our company’s culture. That’s why we were the first hospitality company to establish a Women’s Leadership Development Initiative in 1999. Having women in senior leadership roles nourishes a culture that inspires and promotes career opportunities for all, especially for women who are emboldened to set their aspirations high. See them trough from Page 24 to Page 35 , Read also Exclusives Interview of John Spence Founder of Karma Group Page 82 , IDeaS Revenue Management from Page 48 to 53. There are so many Opening Hotels around the globe, We can’t handle it it one Magazine, so please check out our Website to read all the updates. More to come ... Remember, always protect yourself and be safe!

As we all know, Covid19 was really making big impacts to Hospitality business as well as Tourism around the world. but the good news is, Hotels Development is never stop. although it was hard and seems impossible, but it’s happening. Another good news is Bali now open for International tourist.

For the International Women’s Day, Andrew Newmark, Vice President – Human Resources, Marriott International said “At Marriott International, we are committed to providing a world of opportunity to everyone, and this is powered by our core value of Putting People First. We have a strong commitment to women’s leadership, and we realized long ago that providing opportunities to create a diverse and inclusive environment only strengthens our company’s culture. That’s why we were the first hospitality company to establish a Women’s Leadership Development Initiative in 1999.
Having women in senior leadership roles nourishes a culture that inspires and promotes career opportunities for all, especially for women who are emboldened to set their aspirations high. See them trough from Page 24 to Page 35 , Read also Exclusives Interview of John Spence Founder of Karma Group Page 82 , IDeaS Revenue Management from Page 48 to 53.

There are so many Opening Hotels around the globe, We can’t handle it it one Magazine, so please check out our Website to read all the updates. More to come
... Remember, always protect yourself and be safe!


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48TH edition | VOL 01 | 2022

Women Empowerment Through The Eyes Of

Marriott International Indonesia’s Leading Ladies







Prefab Unit


and Design





















48th | 2022 | www.hotelier-indonesia.com 5





















John Spence |





s we all know, Covid19 was really making

big impacts to Hospitality business

as well as Tourism around the world. but

the good news is, Hotels Development

is never stop. although it was hard

and seems impossible, but it’s happening. Another

good news is Bali now open for International tourist.

Dear Hotelier Indonesia

For the International Women’s Day, Andrew

Newmark, Vice President – Human Resources,

Marriott International said “At Marriott

International, we are committed to providing

a world of opportunity to everyone, and

this is powered by our core value of Putting People First. We have a strong

commitment to women’s leadership, and we realized long ago that providing

opportunities to create a diverse and inclusive environment only

strengthens our company’s culture. That’s why we were the first hospitality

company to establish a Women’s Leadership Development Initiative in 1999.

Having women in senior leadership roles nourishes a culture that inspires

and promotes career opportunities for all, especially for women who are

emboldened to set their aspirations high. See them trough from Page 24

to Page 35 , Read also Exclusives Interview of John Spence Founder of

Karma Group Page 82 , IDeaS Revenue Management from Page 48 to 53.


here are so many Opening Hotels around the globe,

We can’t handle it it one Magazine, so please check

out our Website to read all the updates. More to come

... Remember, always protect yourself and be safe!

Editor In Chief | Founder

Hery Sudrajat


48th | 2022 | www.hotelier-indonesia.com 7




Azerai Can Tho Launches 1- and

2-Bedroom Private Pool Villas



48TH edition | VOL 01 | 2022

Women Empowerment Through The Eyes Of

Marriott International Indonesia’s Leading Ladies






The Aubrey London


Hotelier Indonesia (No ISSN:2088-4060) and Hotelier-

Indonesia.com consider its sources reliable and verifies as

much data as possible. However, reporting inaccuracies can

occur, consequently readers using this information do so

at their own risk.Hotelier Indonesia Magazine and Website

are sold with the understanding that the publisher is not

rendering legal or financial advice. Although persons and

companies mentioned herein are believed to be reputable,

neither Hotelier Indonesia, nor any of its employees,

sales executives or contributors accept any responsibility

whatsoever for such persons’ and companies’ activities.

No part of this publication and/or website may be reproduced,

stored in a retrieval system or transmitted in any

form without prior written permission of the Publisher.

Permission is only deemed valid if approval is in writing.

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22 - 24 SEPTEMBER 2022

Bali Nusa Dua Convention Center (BNDCC)

The 12 th International Hospitality, Food & Beverage

Trade Exhibition in Eastern Indonesia

Follow Us: #FHTBali #foodhoteltourismbali

@fhtbali @FHTBali Food, Hotel & Tourism Bali Food & Hospitality Series_ID

Organised by :

Hospitality, Food & Beverage


in conjuction with

26 - 29 JULY 2022

Jakarta International Expo (JIEXPO)

The 16 th Indonesia International

Leading Hospitality, Food

& Beverage Trade Exhibition


Follow Us: #FHI #foodhotelindonesia

@foodhotelindonesia_fhi @foodhotelindo Food & Hotel Indonesia Food & Hospitality Series_ID

Organised by :

Hospitality, Food & Beverage






















| PAGE 168


PAGE 172








48th | 2022 | www.hotelier-indonesia.com




Bangkok, 10th January 2022: Following the successful launch of

Avani Ao Nang Cliff Krabi Resort, Avani Hotels is pleased to add

Avani+ Koh Lanta Resort (www.avanihotels.com/koh-lanta-krabi)

in Krabi into the brand's collection that offers back to nature and

island escape experience. Avani+ Koh Lanta Resort debuts 92

spacious guest rooms, suites and private pool villas decked in

Melayu motives and nestled in the pristine peninsula overlooking

the Andaman Sea's breath-taking sunset scene.

48th | 2022 | www.hotelier-indonesia.com 13

The resort redesign is led by a Thaibased

PIA design studio that draws

inspiration from the heritage of Sriraya

or the Lanta Old Town—incorporating

the Thai roots as the base of the

resort's concept and blending the history

of Moken or Sea Gypsy, Muslim

and Chinese origin.

All signifies a harmonious community

once at the head of a trading port

that connects Krabi to Penang and

Singapore. The renewed 92 guest

rooms and private pool villas incorporate

the hand-drawn wallpaper of

Melayu motifs that derives from the

traditional pattern in the Malaysian

woodcarving introduced to the Thai

people from the trading days and classic

chinoiserie floor tiles.

The all-new Avani Room offers travellers

three categories of a pool view,

pool access or sea view that has been

wholly entirely redesigned with an Avani

in-room pantry that provides holiday

treats. The private pool villas present

the ultimate sanctuary that overlooks

the glorious sunset over the Andaman

Sea that offers guests a blend of reimagined

Thai style living spaces with

modern amenities.

The crème de la crème of the resort is

The Grand Ocean Residence perched

atop the private peninsula, featuring a

private garden area that is perfect for

intimate wedding celebrations an exclusive

villa host. A living room, dining and

kitchen facilities are also available to

complete an ideal group vacation.


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48th | 2022 | www.hotelier-indonesia.com 15

Avani+ Koh Lanta will introduce a reimagined three

new dining and drinking spots to satisfy the curious

palates. Pantry by Avani is a great place to start the

day with freshly brewed coffee and pastries, with

chill café style indoor settings that open up into an

outdoor garden.

The main poolside restaurant – The Cliff, provides

a range of fresh catch of the day, sourced from

the local fishing villages in line with the resort's

commitment to sustainable dining prepared with

the best herbs and ingredients sourced from the

island's organic market. Sitting along with the

rocky beach, the Reggae Bar is Koh Lanta's most

famous sunset, cocktails and entertainment spot.

The bar showcases unparalleled views of the

Andaman Ocean, featuring a glamorous sunset

vibe and a romantic after-dark ambience with

upbeat tunes.

The unspoiled nature of Koh Lanta is a gem for

wellness and fit-nature traveller, starting with the

renewed AvaniFit Gym concept that offers the

latest in exercise equipment and a boot-camp program

to kick the cardio into high gear. After a day of

workout on the beach or from island-hops, guests

can opt for a refresh with AvaniSpa that offers

uncomplicated treatment that hits the right spot.

The Lanta island is just 70 km south of Krabi

International Airport and accessible via a 15-minute

ferry crossing. Koh Lanta doesn't have a shortage

of play days with nature ranging from getting sunkissed

on the beautiful beaches around the island

to hopping from the 50 islands from the doorstep

of Koh Lanta archipelago or enjoying a slow boat

ride in the Tung Yee Peng Mangrove forest. A dive

in the crystal water in Koh Haa is recommended

for the more adventurous traveller, followed by a

sunset cruise with a bottle of bubbly.

Avani Hotels & Resorts currently operates over

30 properties in the Asia Pacific, the Middle East,

Africa, and Europe. The brand has a strong pipeline

of new properties in exciting destinations

such as Vietnam and the Maldives, including the

upcoming launch of another Avani+ in Khao Lak,


Avani welcomes guests to over 30 properties in

Thailand, Vietnam, Laos, Cambodia, Malaysia,

Sri Lanka, Australia, New Zealand, Seychelles,

Mozambique, Botswana, Lesotho, Namibia,

Zambia, the United Arab Emirates and Portugal,

with a rapidly growing pipeline across Asia, the

Indian Ocean and the Middle East.

About Avani Hotels & Resorts

Launched in 2011, Avani Hotels is part of the global

hospitality group Minor Hotels (BKK: MINT) and

was designed for the millennial-minded traveller

whose priorities are style, value and comfort. Avani

is an upbeat and contemporary hotel concept that

delivers the perfect balance, with a focus on good

sleep, designed social spaces, locally inspired sustenance

and friendly service.

Avani is a member of Global Hotel Alliance (GHA),

the world's largest alliance of independent hotel



48th | 2022 | www.hotelier-indonesia.com

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48th | 2022 | www.hotelier-indonesia.com

Visit (or Re-Visit) Sri Lanka

and Find Paradise with



With international travel to Sri Lanka once

again possible, Avani Kalutara Resort

(www.avanihotels.com/kalutara) is ready

to welcome overseas travellers back with

‘Rediscover Avani’ — a new stay package

offering savings of 40% on all rooms and

suites, complimentary spa moments and

savings on high-adrenaline thrills.

Originally designed in 1994 by Geoffrey

Bawa, one of the most influential Asian

architects of his generation, Avani

Kalutara’s triton-like layout makes the

most of the property’s location in a spectacular

lagoon at the confluence of the

Kalu River and the Indian Ocean. The

resort’s fully-renovated suites, as well as

brand-new pool suites with private plunge

pools, are dressed in modernist white,

accented with purple and cobalt blue.

Guests can grab a tropical concoction

and settle in by the pool or witness the

sunny bounce-back of Sri Lanka on a

day trip to the historic city of Galle down

the coast. Just a peaceful stroll away lies

the Anantara Spa at the adjacent sister

property, Anantara Kalutara Resort, offering

soothing treatments and exotic elixirs.

Recreational facilities include a 24-hour

gym, Glider Adventure Tower for ziplining,

climbing and abseiling, as well as

water sports. Travellers can get a taste

of the coconut-rich Sri Lankan cuisine at

Mangrove restaurant sourcing the freshest

ingredients from local fishermen and

farmers, as well as international delights.

For cinnamon-flecked morning buns,

artisanal sandwiches, strong coffee and

world-famous Ceylon tea, all available for

take-away, Pantry by Avani is the place

to go.

The ‘Rediscover Avani’ package at Avani

Kalutara starts at USD 75 per night and


• Accommodation with daily breakfast

• 30 minutes extra for every 60-minute

spa treatment booked

• 15% off water sports, rifle shooting,

archery and ziplining

Guests staying five nights or more will also

benefit from a welcome bottle of bubbly,

guided Bawa tour of Anantara Kalutara

Resort and daily complimentary dinner

for suite bookings. Fully vaccinated travellers

to Sri Lanka can stay at any type

of accommodation with no on-arrival PCR

test required, with ‘Flexible Bio Bubble’

and ‘Tourism Bio Bubble’ options available

to everybody else. Children below

12 years are exempted from on-arrival

and exit PCR / Rapid Antigen tests. The

‘Rediscover Avani’ package requires a

minimum stay of two nights and is valid

for bookings made before 31 March 2022

for stays until 19 April 2022. For more

information and reservations, please

contact reservations at kalutara@avanihotels.com.

48th | 2022 | www.hotelier-indonesia.com 19


48th | 2022 | www.hotelier-indonesia.com




Aman is pleased to announce Project

Sama, a first of its kind luxury motor

yacht, developed through a joint venture

between Aman and Cruise Saudi, of

which Saudi Arabia’s Public Investment

Fund (PIF) is a shareholder. The 183 metre

(600ft) vessel will feature just 50 spacious

luxury suites, each with private balcony.

An architectural vision which will set a

new standard in waterborne voyages,

Project Sama, meaning tranquillity in

Sanskrit, will bring the cherished spirit of

Aman to the world’s seas and oceans, set

to launch in 2025.

True to the pioneering ethos of the brand,

Aman will direct the entire development

process of the project - from design and

build to operations and management -

ensuring that guests enjoy the Aman way

of life onboard, in every sense. Project

Sama will champion privacy, space and

gracious hospitality and most importantly,

the Aman experience; exceptional, unique

and restorative.

Designed in partnership with SINOT Yacht

Architecture & Design, one of the world’s

finest yacht design firms, the vessel will

see Aman’s eastern heritage and design

philosophy integrated seamlessly with the

architectural vision to create the brand’s

expression of a superyacht experience in

a timeless yet contemporary vessel, which

has a harmonious balance between exterior

and interior spaces.

48th | 2022 | www.hotelier-indonesia.com 21


48th | 2022 | www.hotelier-indonesia.com

In addition to the 50-suites, the vessel will be home to

an array of dining options, including an informal allday

restaurant, plus international dining options and a

relaxed club and lounge, a serene and spacious Aman

Spa, complete with Japanese garden, two helipads, plus

the expansive Beach Club, which will offer guests direct

access to the water at the stern of the yacht.

Since the successful opening of Aman Tokyo in 2014,

Aman’s first city hotel, Aman has committed to its ongoing

gentle evolution, with further urban destinations

in the pipeline, including Aman New York and Aman

Miami, as well as otherworldly resort locations including

Riyadh, AlUla and the Red Sea, Saudi Arabia. Project

Sama continues this ambition to offer pioneering travel

experiences with Aman’s core values of privacy, peace,

generosity of space and unparalleled service.

The joint venture between Aman and Cruise Saudi has

been signed by Cruise Saudi’s Managing Director, Mr

Fawaz Farooqui, and Chairman and CEO of Aman, Mr

Vlad Doronin, marking an ongoing collaboration and

partnership with the Kingdom of Saudi Arabia.

Chairman and CEO of Aman, Vlad Doronin, welcomed

the pioneering new project for the brand, commenting:

“The announcement of Project Sama marks an exciting

moment in Aman’s growth and evolution, as we

not only continue to diversify our geographical portfolio

on land, but also at sea, creating sanctuaries in

unfrequented locations and continuing to reframe the

concept of luxury hospitality. Project Sama will provide

transformative experiences within the revered Aman

setting and service, which is unlike any other yacht

experience, ultimately creating a whole new category

in on the water discovery.”

48th | 2022 | www.hotelier-indonesia.com 23

Commenting on the partnership and project, Mr Fawaz

Farooqui, MD of Cruise Saudi, said: “The signing of this

partnership adds a new layer to Cruise Saudi’s offering

and is a testament to the unique tourism experience

that is exploring Saudi by sea, as well as demonstrating

Cruise Saudi’s commitment to growing and expanding

the cruise industry in Saudi. We aspire to further collaboration

with Aman that will bring additional ultra-luxury

experiences at sea.

We look forward to working with Aman in reaching our

vision of Saudi becoming a premier global destination

and immersing our guests in diverse nature, rich culture

and heritage through an unforgettable journey that is

truly unique to Saudi.”

Project Sama is expected to launch in 2025 – its official

name will be announced in due course.

Website: aman.com/yachts


Aman was founded in 1988 with the vision of building

a collection of intimate retreats with the unassuming,

warm hospitality of a gracious private home. The first,

Amanpuri (place of peace) in Phuket, Thailand, introduced

the concept and, since then, Aman has grown to

encompass 33 exquisitely serene hotels and resorts in

20 destinations across the world. A further eight properties

are under construction, with the next to open in

New York (2021). In such spectacular settings, Aman has

honed its offering with its transformative influence on

mind, body and spirit through harmoniously designed

environments transporting guests out of their everyday

lives. Twelve properties also offer private branded

Residences: sanctuaries that go beyond commonplace

notions of luxury allowing a select few to make the

Aman way of life a permanent reality.

In recent years, Aman has grown to offer its coveted lifestyle

beyond the parameters of its havens. In 2018, the

introduction of Aman Skincare continued the brand’s

holistic influence, offering beautiful, scented formulas

using powerful all-natural ingredients and inspired by

Aman Spas. The introduction of Sva - a range of supplements

designed to help maintain optimum health - and

Aman Fine Fragrance

in 2020 continued this journey, bringing Aman into the

comfort of home. This sentiment was echoed in 2021,

with the arrival of a new retail collection, The Essentials

by Aman, comprising timeless ready-to-wear pieces

that answer the needs of every Aman guest.

With innovation a cornerstone of the brand’s philosophy,

in 2020, Aman welcomed a new hotel brand, Janu

- meaning ‘soul’ in Sanskrit. Janu offers a unique take

on hospitality where genuine human interaction, playful

expression and social wellness are at the core of the

experience. Janu aims to bring balance to the head and

heart and rekindle the soul. Three forthcoming Janu

hotels are already under construction: Montenegro

(2023), AlUla in Saudi Arabia (2023) and Tokyo (2023).

Janu Montenegro will be the first hotel to incorporate

the serviced Residences concept, enabling guests to

wholly embrace the Janu’s spirit.


Cruise Saudi is based in Jeddah, formed to develop the

infrastructure and services required to scale a full-suite

cruise market along the Saudi coastline. The company,

a 100% Public Investment Fund-owned business, is

responsible for the port development at key Saudi

destinations as well as scaling cruise services, from

marketing to Shorex coordination and vessel operations.

Cruise Saudi works hand in hand with ministries

and regulatory authorities to build the offshore and

onshore cruise ecosystem with the aim of positioning

Saudi Arabia as a premier global cruise destination.

Saudi Arabia’s coastline is the nexus between classic

Mediterranean destinations and a multitude of Indian

Ocean hotspots, offering a pristine maritime route for

cruisegoers from around the world. Located a mere

three-hour flight from 250 million people in Europe,

Asia, and Africa, Cruise Saudi’s ports and routes along

the Red Sea and the Arabian Gulf will provide an ideal

base for cruise passengers to discover the authentic

treasures of Arabia and beyond. Cruise Saudi seeks to

create 50,000 jobs in the cruise industry in Saudi Arabia

by 2035.


48th | 2022 | www.hotelier-indonesia.com

48th | 2022 | www.hotelier-indonesia.com 25





We have witnessed many big advancements since the United Nations began marking International

Women's Day on February 28, 1909, however there is a long list of things that need to be accomplished

to ensure gender equality for future generations.

How can we empower women today for a brighter tomorrow?

Marriott International, as one of the largest hospitality organizations, has always been a strong

advocate of diversity and inclusion. Women account for 54% of the worldwide workforce. In APEC,

women make up 33% of management positions, and one in every seven General Managers is a


Andrew Newmark, Vice President – Human Resources, Marriott International said “At Marriott

International, we are committed to providing a world of opportunity to everyone, and this is powered

by our core value of Putting People First. We have a strong commitment to women’s leadership,

and we realized long ago that providing opportunities to create a diverse and inclusive environment

only strengthens our company’s culture. That’s why we were the first hospitality company to establish

a Women’s Leadership Development Initiative in 1999. Having women in senior leadership roles

nourishes a culture that inspires and promotes career opportunities for all, especially for women

who are emboldened to set their aspirations high.

In Asia Pacific specifically, we are hard at work to increase the presence of women in management

and other key decision-making positions, in line with our 2023 global gender parity goal. Currently,

there are nearly 100 women General Managers across Asia Pacific with a robust pipeline of top talent,

and we will continue to create more opportunities for women to grow their careers with us in

the region.

An ongoing initiative we are extremely proud of is the Women Ambassador Network (WAN), which

is a community of Marriott leaders in Asia Pacific who are passionate about raising awareness and

taking actions to promote, advance and inspire women in leadership.


48th | 2022 | www.hotelier-indonesia.com

There are currently over 70 associates who are part

of the program, each representing different roles

and seniorities. Ranging from hotel GMs to associates

in HR, Finance, Operations and more, each WAN

member serves as an ambassador for their markets

and are responsible for coming up with locally relevant

activation plans as each market’s progress

and needs are very different. We look forward to

continuing to create a culture that empowers everyone

to grow and succeed together.”

In Indonesia, the percentage of women in management

positions at Marriott International properties

is gradually increasing, with 30,7% in 2017 and

marginally increasing to 32,4% in 2022. In 2017, 1

in 13 women General Managers held the role, but

1 in 4 women General Managers will hold the position

in 2022.

As quoted from Ramesh Jackson, Area Vice President –

Indonesia, Marriott International, “Women make up

50.1% of the population in Indonesia. As half of the

nation, women have made extraordinary contributions

to the country across all fields - from education

to business, arts and sports, science and technology,

parenting and politics - and more. Their value,

like their worth, is inherent and immeasurable. On

International Women's Day, we celebrate women's

achievements as change makers and trail blazers.

Here at Marriott International, this day is a reminder

of achieving a world where every woman is treated

equally and without disparity, as it is every day. My

goal is to empower our associates with the tools

they need to pursue their aspirations and increase

the number of our women leaders, to the national

demographic mix.”

Andhika Nurcahrini


Cluster Director of Revenue, in

charge of three Marriott properties

in Indonesia

“At the height of an unprecedented pandemic,

we announced the acceleration of our efforts to

achieve global gender parity in company leadership

by 2023 – two years ahead of the original goal

and our teams are hard at work to achieve this. We

know that when we invest in women, we are helping

to shape the future - for a world where girls with

dreams will grow up to be women with vision. The

work has just begun and today, we remain committed

to closing the gap here in Indonesia.”

48th | 2022 | www.hotelier-indonesia.com 27

Emi Rusmiati

General Manager of Four Points

by Sheraton Bandung

Marie Browne, Cluster General Manager of Sheraton Bali Kuta

Resort and aLoft Bali Kuta at Beachwalk, also leader of

the Women in Leadership for Marriott Hotels in

Bali stated, “I've been with Marriott International

in Indonesia since 2014, and I've always known

that there are a lot of great female leaders in this

market. Since then, we've had a thriving Women

in Leadership program that focuses on three pillars:

leadership development, mentorship and

networking, and work-life balance. Our mission

is to empower, motivate, and support women to

reach their full potential in whatever job path they

choose. We've been able to help many people

advance their careers, improve their talents, and

push the limits of convention, as proven by the

statistics. The featured leaders in this article are

shining examples of the program's influence and

how a little encouragement, support, and advice

can help to promote a positive work environment

and opportunities for women across the country.”

Recently, as a part of International Women’s Day

2022 celebration, we spoke to 6 ladies who holds

prominent positions in their respective properties

at Marriott International. We spoke to Andhika

Nurcahrini (Ade), Cluster Director of Revenue, in

charge of three Marriott properties in Indonesia;

Four Points by Sheraton Jakarta Thamrin, Four

Points by Sheraton Batam & Fairfield by Marriott

Surabaya. From The Westin Resort Nusa Dua Bali,

we have Saraswati Subadia, Director of Sales

& Marketing. We also spoke to Sally Fadjrina,

Complex Director of Sales & Marketing of

Sheraton Surabaya Hotel & Towers and Four Points

by Sheraton Surabaya and Silvana Ng, Executive

Assistant Manager – Rooms of The Ritz-Carlton

Jakarta, Mega Kuningan. Along with Sitha S.

Asmarajaya, Hotel Manager of Sheraton Bali Kuta

Resort, and Emi Rusmiati, General Manager of

Four Points by Sheraton Bandung.

These ladies candidly shared with us their journey

to the top, the people who inspired them,

challenges, and shared some advice for young

women. Read more for the full interview.


48th | 2022 | www.hotelier-indonesia.com

Was being a hotelier always been

one of your dreams?

Ade: Not at all. My academic background was in

Secretarial, and I was working as a secretary in a

pharmaceutical company before being a hotelier.

Saraswati: It was not my dream at all, I used to

dream of being a diplomat, representing my country

and building relationship between nations.

Sally: Actually, no, I had been interested in music

since I was a kid, so I did not expect to be a hotelier.

Initially it was my father who pushed me to

be independent and sent me to Bandung for a

higher education at STP Bandung. This eventually

became the beginning of my hotelier journey.

Silvana: Yes, it was my childhood dream. When

I was a kid, my parents often took me to stay at

a hotel and I enjoyed it so much. For me, hotels

sparks joy and happiness.

Sitha: Never in my dream that I would fall in love

with the hospitality industry and be where I am

today. I was passionate to pursue a career as a

teacher or interior designer. As a shy kid, I enroll to

Hospitality School in Bandung majoring in Tours

& Travel as a challenge to myself, to learn more

about Public Speaking in Guiding Classes, and to

fulfill my passion of traveling. I’ve never looked

back since and continue to grow my career in the


Emi: Absolutely! I was mesmerized by the hotel

industry since way back when. I recall joining a

family day hosted at one of the five stars hotel

in Jakarta. The hotel was so extravagant and the

people were friendly and warm.

Sally Fadjrina

Complex Director of Sales

& Marketing of Sheraton

Surabaya Hotel & Towers

and Four Points by Sheraton


48th | 2022 | www.hotelier-indonesia.com 29

Can you tell us more about your current

role and career journey in hospitality?

Ade: I started my career with Marriott International

in 2010 at Sheraton Bandara in Jakarta, as a Personal

Assistant to General Manager. Then I was promoted as

Revenue Manager in 2012, I was responsible for Digital

Marketing and Reservation Department. In 2017, I

was offered to transfer to The Hermitage – a Tribute

Portfolio and was promoted as Director of Revenue

in 2018. In 2019, I transferred to Keraton at The Plaza

– a Luxury Collection, and in 2020 until present, I was

assigned to manage three properties in the Select

Brand (Four Points by Sheraton Thamrin, Fairfield by

Marriott Surabaya and Four Points by Sheraton Batam)

as Cluster Director of Revenue.

Saraswati: When I first joined The Westin Resort Nusa

Dua, Bali back in 2013, my role was as a Director of

Sales, in charge for MICE. A year later I was promoted

as Director of Sales and in 2017, I was appointed as

Assistant Director of Sales & Marketing. I was given

the opportunity to lead the Sales, Marketing and

Reservation Team as Director of Sales & Marketing in

2019 until today.

Saraswati Subadia

Director of Sales & Marketing

The Westin Resort Nusa Dua


Sally: I started my career in Marriott International in

Sheraton Mustika Yogyakarta in 2004 as an Assistant

Sales Director, before moving to Bali to The Westin

Resort Nusa Dua in 2006 and was promoted as Director

of Sales & Marketing in 2016. Then, I was responsible

for Leisure and MICE market, focusing on developing

Europe and Russia market, earning the Global Sales

Incentive Travel prize in 2008 and 2011. I continued my

role leading the Sales & Marketing team of The Westin

Langkawi Resort & Spa and Langkawi International

Convention Center until 2017. I decided to move to

Surabaya in mid-2019 to take on a huge opportunity

handling multi-properties of Sheraton Surabaya Hotel &

Towers, Four Points by Sheraton Surabaya and opening

new hotels, Four Points by Sheraton Surabaya Pakuwon

Indah and The Westin Surabaya. After more than fifteen

years handling resort and overseas market, this is the

first role for me to be in charge at a business city hotel.


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Silvana Ng

Executive Assistant Manager

– Rooms of The Ritz-Carlton

Jakarta, Mega Kuningan

Silvana: I joined The Ritz-Carlton Jakarta, Mega

Kuningan as Director of Rooms in 2018 and after two

challenging years due to the pandemic, the company

entrusted me to be an Executive Assistant Manager –

Rooms at the end of 2021. My responsibility is to live

by our golden standards, to deliver the most genuine

care and finest personal services for the guests, and

also to nurture and maximize talents.

Sitha: Exactly 10 years ago I started my career in

Marriott at The Stones – an Autograph Collection

Hotel in Legian, the first Autograph brand in Asia

Pacific. I joined the pre-opening team as a Front

Office Manager, then promoted to Director of Rooms.

I was fascinated by the company culture and the

DNA of what we do. Shaped by the company’s great

resources in training and task-force assignments, I

was given the opportunity to take on a bigger role in

Four Points Kuta as a Director of Operations. I joined

there in the midst of a huge shift between Starwood

and Marriott, and I am blessed with a wonderful

team that made the transition flawless. My current

role in Sheraton Bali Kuta Resort as a Hotel Manager,

overseeing Front Office, Housekeeping, Spa, Food &

Beverages including Kitchen department.

Emi: My career with Marriott started back in 1996 at

The Le Meridien Jakarta, worked my way up from

working in Food & Beverages as a waitress. Crossedtrain

to Front Desk and Finance Department, and

later in Sales & Marketing as a Sales Manager, where

the excitement and passion grew even stronger.

I took a chance to be positioned within various

Marriott properties in Bandung, Lampung and

Bali. Eventually marked my leap at the Four Points

by Sheraton Bandung, from Director of Sales &

Marketing, to Executive Assistant and currently as a

General Manager.

Has your family or background inspired

your journey to leadership?

Ade: Coming from a non-hotelier background and

a single player in Digital Marketing and Revenue

Management made me appreciate my ability and to

embrace new potentials, and also working with various

types of leaders and circumstances has pushed

me to gain new knowledge beyond my skills.

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Sitha S Asmarajaya

Hotel Manager of Sheraton

Bali Kuta Resort

Saraswati: My parents’ leadership inspires me in so many

ways. My mother was a banker, a very busy woman yet

always able to take care of everything at home. She

never complained in doing both her role, and executed

her professional career and personal matters smoothly.

She is our “go-to person”. My father is a true leader both

at home and work as well. His last assignment was as a

Director General in the Ministry of Forestry in Indonesia.

For him to cope with the position, it wasn’t easy. He

would always make sure to follow the recent news and

trends, self-discipline and never give up. I learned about

having vision, mission and how to execute it from him.

Sally: My father was a civil servant and I learned a lot

about leadership from him. He has a strong personality,

discipline, detail oriented and well organized, yet very

calm in every situation.

Silvana: I grew up in a very warm, supportive and loving

family, so I often consider using family approach to

my leadership which emphasizes trust, values, commitment

and a teamwork environment. From my religious

background, I am inspired by servant leadership, which

teaches us that being a leader is to serve, not being


Sitha: I am fortunate to have two strong leaders at home.

Both of my parents have taught me in their own unique

ways. Our primary idea in West Sumatra's Minangkabau

is matrilineal ancestry, with mother-children being the

most basic members of society. I look up to her as a role

model for female leadership. She taught me to enjoy

what I do, to be enthusiastic about it, and to believe

that I can achieve my goals. My father instilled in me

the values of fairness and honesty, as well as encouraging

me to explore new things. He believes that you can't

determine how something feels until you try it. Both of

my parents have helped me develop soft skills that have

helped me get to where I am now.

Emi: Growing up in a family of six was joyful, my parents

always showed me how things work in life, we all

get tasked to do household chores. Although I usually

had more than the other siblings. My friends at home

or school kind of had me as their “leader”, something I

didn’t know when I was little.


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Tell us about your female mentor or role model that has helped you grow in the hospitality?

Ade: I have two female mentors and role models. First is Tessa Rahardjo, who is the Senior Director of

Revenue Management Operations for APEC. I adore her way of thinking and leading, she is also very

smart, can think strategically and willing to share knowledge. She is also a humble person. The second

one is Cora Stuart, who is my GM when I was in Keraton at The Plaza, a Luxury Collection. She taught

me to think logically and always questions every decision I made, she is very detail oriented and can

manage time perfectly.

Saraswati: My mother is my role model, I learned a lot about leadership, planning ahead and harmonizing

from her.

Sally: My role model is my mom, who taught me about being persistent in life. As for female leaders,

I adore Sri Mulyani Indrawati, Minister of Finance of Indonesia. She inspired me that women can be a

leader and have a prominent role.

Silvana: I admire Sonia Cheng, CEO of Rosewood. There is a quote from her that I love, “I’ve learned that

creativity, energy and sound decision making are critical – and as a leader, you have to give yourself the

space and time to reflect and even consciously focus elsewhere periodically”.

Sitha: I am lucky enough to witness many great female leaders in this industry, thus, if I have to pick one

it will be my current leader, Marie Browne. She is the epitome of a fearless woman who isn’t afraid to go

against the odds until she finds the answers and leads by example. She has been our core during this

pandemic, her support is unwavering, she is fair and honest with all of us no matter how awful things

are. Among other things, she taught me how to be resilient.

Emi: I admire a particular female leader for her maturity, diligence and balancing life between career

and family.

How has Marriott International empower you in the workplace?

Ade: Having policies in place such as good tools, both in system and technology, a complete source of

information, clear goals, development programs, promotion, support team, trainings, SOPs, and others.

Saraswati: One of Marriott International’s core values is to put people first. Marriott International

thoughtfully provide associates with self-development trainings and opportunities. This equip me to

be a better version of myself, so I can work confidently, able to perform and deliver well.

Sally: By giving us the same opportunity to grow, learn and develop ideas. International Women’s Day

is also one of the notable days that we celebrate every year.

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Silvana: Empowering itself is a culture in Marriott, it has been structured very well. At the beginning,

Marriott communicates the vision, set clear expectations, provides necessary resources, including

bottom-up decision making and goal-setting, and recognizes the good work.

Sitha: The company core values has shaped us well and it runs in our DNA. We have been given the

same responsibility and opportunity in our workplace regardless of our gender. It has also created

a sustainable and positive work environment for all of us. Marriott has invested in us through training,

mentoring, women development courses and we are given the same opportunity to take on

the highest role in the company. With Women Leadership Development initiative since 1999, we

are assisted to connect and learn among other women. With three pillars: Leadership, Networking

& Mentoring and Workforce effectiveness, there are many events being held to incorporate these


Emi: Marriott International undoubtedly have given me opportunities, tons of activities that elevates

women’s career, networking, trainings and Women in Leadership community.

What are your contributions in empowering fellow women associates?

Ade: I believe in equality. By treating both male and female subordinate the same way, including

rewarding and punishment, by setting development plans. Also, by understanding the multi-roles

that women take on every day in their lives, as a mother, a wife and also a professional.

Saraswati: I’d like to think I have contributed many. Some of the basic things that I do is being honest,

and this is the key. Being a cheerleader when celebrating success, allocating time for a one-on-one

team session, supporting my team in creating their personal development plan, encouraging them

to step up and by sharing my own story.

Sally: Most of my team members are female. I always tell them to have courage and partake in any

chance to lead, no matter how small.

Silvana: I take on the role as a mentor for few women leaders in my property enthusiastically, I was

also recently been mentoring a newly appointed female Director of Rooms in another property of

Marriott. This year I am also trusted to be a part of Marriott’s Business Council to drive the Women

in Leadership program.

Sitha: In my own workplace, I would not allow any actions that will damage positive environment

and gender equality. I am giving everyone the same opportunity and responsibility, and leading by

example. I have also taken part in Marriott’s Women Leadership Development and being the ambassador

for our hotel. I have many more initiatives that I plan on implementing.

Emi: I am passing down the contributions from my superiors, that have contributed to who I am at


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the moment. I encourage fellow women associates by giving them equal chances to develop to their

full potential, motivate and direct them to be a great leader, and to be successful both personally and


What are the challenges you face in empowering women?

Ade: Firstly, it’s about culture, family background, and ideology. Often times it can limit people to grow.

Saraswati: For me it’s time management and wrong perceptions.

Sally: Women having limitation due to their domestic roles, making them afraid to take on more risks.

Silvana: Women empowerment has to start within herself and with other powerful women surrounding

her. Social Media as a platform, despite creating powerful space where women support each other,

it’s also where the reality is conflated with fantasy and demotivates people, since what they see is


Sitha: Sadly, social culture is one of my biggest pet peeves. There are still stigmas that came from the

society and our culture that made women hinder her abilities to grow or have a desire for change, and

the courage to speak up.

Emi: Comfort zone, a frame of mind that distanced us from achieving meaningful personal growth.

Often times, women work to support the financial in the household, only satisfied with the money they

earned, but at the same time it limits them from moving up the career ladder. Lack of time management,

it takes a whole village to be able to sync the time and needs between work and household. Many

of us quit in the middle of their way up.

Do you see any difference and benefits from having more female leaders?

Ade: By having different perspectives, to build creativity and innovations which leads to the company’s

ability to find new opportunities. Having enhanced collaboration can help improve team processes.

Better conflict resolution, approaching a problem softly can help solve it.

Saraswati: I have a majority of female in my team and I’m happy about it. Women are able to make bold

and wise decisions as leaders. This makes the team environment less authoritative and more cooperative,

bringing family-like culture to the team. This boost teamwork across the organization and helps

implement new culture within the business.

Sally: Women are detail oriented, sensitive in a good way, and that makes us able to deliver personalize

and compassionate service.

Silvana: I think men and women have their own strength to bring to the work or team. To have more

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female leaders will create a culture of diversity and inclusion. Inclusion itself will keep the team happy

and more productive. Ultimately happy staff create happy guests, and happy guests make a successful


Sitha: I for one believe having a good mix of both genders in the organization will benefit more. What I

see is most of the female leadership tend to have horizontal leadership, where she will encourage participation

from all of her team members, share information and share her power with those she leads.

They also tend to create and strengthen group identities. According to recent studies by Hay Group

consulting firm, women performed much better than men with respect to emotional intelligence. Such

skills include the talent of networking, collaboration, critical thinking, self-motivation, positive work

ethics and communication skills.

Emi: I would highlight the more women leaders were likely to bring positive culture towards work performances,

build business integrity. Women prefer everyone working as whole, diligent and strongly

comply with the company’s rules and regulations. Women also naturally use their heart to solve


Lastly, what advice would you give to young women embarking a career in

the hospitality?

Ade: I would advise the young women to dream big, stay positive, be productive and just enjoy the


Saraswati: Be in the now. Find your niche and master it. The hospitality industry is broad with many different

subsets and nice specializations with their own unique skillset. Narrowing these down to a niche

interest could save you a great deal of time.

Sally: No matter what your position is, you have to have the ability to lead within you. Start by willingness

to lead small projects and eager to hear, and to share your knowledge.

Silvana: Pursue your dream. I would rather regret pursuing something that at the end I might find it’s

not meant for me, rather than regretting not trying at all. At the end of the day, the result will never

betray the effort. So, if you have a dream, pursue it and work hard for it!

Sitha: One thing for sure is to love what you do. Be very passionate about it and spread the passion to

others. Also, remember that time is to be made, not found. Ensure to have a great time management

to be able to tackle all your tasks. Stay curious with hospitality trends, don’t be afraid to ask and never

stop learning from any source. Broaden your network and don’t forget to have fun!

Emi: Be a fighter, perseverance, have the willingness to learn new skills, shape it until you become an

expert. Practice time management, work smarter and prioritizing your priority. Manage your emotions,

compartmentalize, in order to strive and focus on goals.


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48th | 2022 | www.hotelier-indonesia.com 37

Siem Reap, 3rd February 2022: For travellers dreaming

to have the magnificent temples of Angkor Wat all

to themselves, the re-opening of Cambodia offers a

chance of a truly singular experience. The new ‘Angkor

All-Inclusive Discovery’ package from Anantara Angkor

Resort brings those ‘pinch-me’ travel moments together

in one thoughtfully curated programme that makes the

most of the serene, crowd-free sites.

Staying in an all-suite luxury resort in Siem Reap, a getaway

to the capital of the old Khmer empire, travellers are

only 15 minutes away from the UNESCO World Heritage

Site of Angkor Wat, making daily guided excursions a

breeze. Guests can explore the ancient temples at their

own tempo, whether it’s the sunrise experience or the

magical afternoon light they are after, spending time in

the local community between excursions and enjoying

gourmet picnics in places that are usually off-limits.

From the ruins at Ta Prohm where ancient tree roots

strangle century-old stones to Bayon temple with its

216 smiling stone faces, guests will have the chance to

experience the lesser known sites of Angkor during their

three-day sojourn. A private dining experience in a hidden

jungle temple, complete with chic tableware and a

customised menu, invites guests to be at one with each

other and the extraordinary environment. Countryside

adventures will take them behind the scenes of rural life

with the excitement of quad bikes and a leisurely bike

ride through the rice fields.


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‘Angkor All-Inclusive Discovery’ package

starts from USD $565 per night and includes:

• Three nights’ accommodation or more

• Daily breakfast for two persons

• Choice of daily chef’s special tasting

menu for lunch or dinner for two


• Choice of one breakfast, high tea or

Dining by Design at Jungle Temple for

two persons per stay


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Daily excursion to Angkor Archaeological Park by private

car with an English-speaking guide, including

temple pass for two persons

• One Sunset Quad Biking Adventure for two persons

per stay

• One Siem Reap Countryside Bike Ride for two

persons per stay.

Angkor All-Inclusive Discovery’ package can be

booked by 31 December 2022 for stays until

31 December 2022. For more information or to

make a reservation, please visit anantara.com/en/


call +855 (0)63 966 788 or email reserve.


Anantara is a luxury hospitality brand for modern

travellers, connecting them to genuine places, people

and stories through personal experiences, and providing

heartfelt hospitality in the world’s most exciting

destinations. The collection of distinct, thoughtfully

designed luxury hotels and resorts provides a window

through which to journey into invigorating

new territory, curating personal travel experiences.

From cosmopolitan cities to desert sands to lush

islands, Anantara connects travellers to the indigenous,

grounds them in authentic luxury, and hosts

them with passionate expertise. The portfolio currently

boasts over 40 stunning properties located in

Thailand, the Maldives, Indonesia, Vietnam, China,

Cambodia, Sri Lanka, Mozambique, Zambia, the UAE,

Qatar, Oman and Portugal, with a pipeline of future

properties across Asia, the Indian Ocean, Middle

East, Africa and South America. The brand’s premier

vacation ownership programme, Anantara Vacation

Club, extends the opportunity to own a share in the

Anantara experience with a portfolio of 8 luxurious

Club Resorts as well as travel privileges at partner

resorts and hotels worldwide.

For more information on Anantara Hotels, Resorts &

Spas, please visit www.anantara.com.

48th | 2022 | www.hotelier-indonesia.com 41




Mandarin Oriental Hyde Park, London has completed

its latest renovation programme and

unveiled a new dining concept, The Aubrey

London. The Aubrey London, which replaces Bar

Boulud, is described as ‘an eccentric Izakaya’ with

two distinctive bar experiences and accompanying

Japanese cuisine. This is a partnership with

Maximal Concepts, the award-winning international

restaurant group with its roots in Hong


Drinks lie at the heart of the izakaya, with signature

and seasonal cocktails created by Bar Director,

Pietro Rizzo. With a focus on sake, varieties come

from emerging breweries as well as rare and unusual

releases for those more familiar with Japan’s

national drink, such as Masumi - a sparkling Sake

- and Sohomare. The space features the city’s first

omakase cocktail bar, where guests can enjoy

expert creations and an extensive collection of

rare spirits, craft by the expert bar staff for a personal

experience, so often a feature in Japanese


The food menu draws on the classical techniques

of edomae sushi, tempura and robata, and the

overall experience is an interpretation of the

philosophy of a traditional izakaya. Guests can

enjoy small dishes designed for sharing in the

relaxed and convivial atmosphere, served to the

soundtrack of Japanese trap music, capturing the

energy of a night out in Ginza. Japanese Oysters

and The Aubrey’s own-label Caviar start the menu,

along with interesting bar snacks such as Charcoal

Chicken Karaage with yuzu mayo or Crab Korokke

with tonyu béchamel and kani miso.

48th | 2022 | www.hotelier-indonesia.com 43


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The design is exceptional, the walls are layered with art

inspired by the Japonisme movement, perfectly set within

the warm hues of gold, green, plum and pink that embellish

the space. A labyrinth of velvet, marble, and wood set

the scene for two bars, intimate corners, and rooms to be

discovered - a home-away-from-home. Plush spaces glowing

with ambient lights include a library, the salon and curio

lounge, each designed to suit a variety of entertainment

occasions with music and cocktails continuing until late.

Art is a key element of the design and pays respect to the

timeless elegance and expression of the Japonisme movement,

and in particular, the 19th century British artist and

illustrator, Aubrey Beardsley, whose name inspired the


“Malcolm, Xuan and I look forward to

bringing The Aubrey to London with our

Mandarin Oriental partners. Japan is so

rich in culture and food.

We wanted to try to capture the eccentricity

and genius behind so many of

our favourite experiences. We feel the

Izakaya has so many parallels with the

English pub. The Aubrey is our interpretation.

We hope you treat it as an

extension of your home and let us

host you with incredible food, abundant

drinks and even better company.”

said Matt Reid, co-founder of Maximal


Torsten van Dullemen, General Manager and Area Vice

President, Operations at Mandarin Oriental Hyde Park,

London added “We are excited to be further enhancing our

range of culinary offerings at Mandarin Oriental Hyde Park,

London, by partnering with Maximal Concepts to introduce

The Aubrey to London, which we are sure will become one

of the city’s most imaginative and innovative hospitality



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My colleagues and I are committed to delivering bespoke

culinary delights and service excellence, and very much look

forward to welcoming our fans to this latest addition to the

Knightsbridge neighbourhood.”

To enjoy The Aubrey London, and everything else the hotel

has to offer, guests can book the Luxury Breaks room package,

with rates starting from GBP 845 per room per night. For

further information, visit mandarinoriental.com/london.

About Maximal Concepts

Maximal Concepts is an international restaurant group based

in Hong Kong, helmed by Malcolm Wood, Xuan Mu and Matt

Reid. Since 2012, the group has been responsible for opening

award-winning F&B concepts in Hong Kong and beyond,

including Mott 32, John Anthony, Sip Song, Limewood and

many more. The group most recently partnered with Mandarin

Oriental Hotel Group to open The Aubrey in February 2021 on

the 25th floor of Mandarin Oriental, Hong Kong

About Mandarin Oriental Hyde Park, London

Sitting between glorious Royal Parkland and the buzz of central

Knightsbridge, Mandarin Oriental Hyde Park, London is

re-imagined and re-invented, offering the essence of timeless

heritage coupled with contemporary flair and impeccable

service. As part of the most-extensive multi-million-pound

restoration in the hotel’s history, internationally-renowned

designer Joyce Wang, oversaw the new design of all the

rooms, suites and public areas, inspired by the natural beauty

of neighbouring Hyde Park and the glamour of the 20th

century Golden Age of travel. The stunning re-imagining of

The Spa at Mandarin Oriental, London along with the hotel’s

destination restaurants and Mandarin Bar, were directed by

esteemed New York designer Adam D Tihany.

About Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award-winning owner

and operator of some of the world’s most luxurious hotels,

resorts and residences. Having grown from its Asian roots into

a global brand, the Group now operates 36 hotels and seven

residences in 24 countries and territories, with each property

reflecting the Group’s oriental heritage and unique sense

of place. Mandarin Oriental has a strong pipeline of hotels

and residences under development, and is a member of the

Jardine Matheson Group.

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You Need

To Know


Written by: Tracy Dong, Principal

Industry Consultant, IDeaS

Launching a new hotel is challenging at the best of times,

let alone in the middle of a pandemic. Many new hotels

in Indonesia today struggle to reach

their optimal revenue potential due

to focusing purely on the product

during pre-opening preparation. This

results in a lack of clarity around a

hotel’s market positioning and associated

pricing strategies to address

fluctuating demand and conditions.

According to a September 2021 STR

report, the hotel construction pipeline

of new properties is growing

again with the room count of new

hotels in the final planning stage up

16 percent compared to same time

last year in the APAC region. With

many new properties scheduled

to go live in 2022, how best should hoteliers launching

today prepare their properties from a commercial standpoint?

And what do they need to consider before they

even open their doors to ensure they attract and optimise

all available revenue?

Nice rooms are just icing on the cake

It is no longer enough to build a great property, ensure

the rooms are artfully decorated and have staff in place

to service potential guests. An integral component to

the pre-opening process should be considering the

optimisation of room-type configuration, as well as the

implementation and integration of revenue management

technologies with the hotel’s IT infrastructure and platforms

from the very start.

There are many areas of revenue management that must

be considered throughout the pre-opening phase of a

hotel—ranging from establishing market segment revenue

and sales strategies, undertaking comprehensive

competitor evaluation, pricing research, pricing processing

and forward planning of market demand cycles.

To ensure hotel revenues are maximised from day one,

hoteliers should liaise with specialists

who can access in-depth analytics to

optimally price a property based on the

ideal market positioning and validated


Setting a pre-opening commercial


It is important that properties follow

a structured, standardised pricing

approach to pre-opening to ensure

consistent and effective results. Hotels

under development should conduct

a strategic analysis that includes a

study of the micro-market and overall

economic factors that could affect

the hotel’s performance. Finalising a competitor analysis

(which may change between pre/soft and hard opening

periods) including competitor value and benefits positioning

is also key.

Given the rapid change of market conditions as a result

of the COVID-19 pandemic, hotels should develop a comprehensive

forward commercial plan that incorporates:

Strategic hotel analysis that includes a study of the micro

market and overall economic factors that could affect the

hotel’s performance.

Finalised competitor analysis, including competitor price

and value positioning.

Set pricing structures including benchmarking rate

(aka, best available rate), discount and promotions,

packages, negotiated rates and long-term contracts,

such as airline crew, or tour series.

Established channel strategies according to product

positioning and market environment and cement

“product positioning” (i.e., hotel descriptions, roomtype

descriptions, etc.) through all channels.

Market segmentation strategies and action plans

with a particular focus on business segments with

high revenue contribution, and this may be adjusted

as the pandemic subsides. This should be developed

in collaboration with the sales and marketing


Key travel reopening phases and how

they impact new hotels

The first phase of opening, a new hotel today will

likely focus on the domestic market and local leisure

segments. Small to medium-size social events

have largely returned but big events are still mostly

restricted. In this environment, new properties

should focus on generating healthy cash flow by targeting

guests with high spending powers,

such as staycation and families, and maximise total

guest value/ancillary revenues.

In the second phase of restricted opening, hotels

need to prepare for operating in an environment

where international vaccinated travel lanes (VTL)

are established between countries/states with high

vaccination coverage. In this phase, new properties

should target key feeder markets and travelers from

the VTL countries. For example, when the Singapore

government announced the VTL between Singapore

and South Korea from 15 November without quarantine

requirements, flight and hotel searches surged

for these markets. This is when properties should

maximise their presence in digital channels, such as

Google, meta search and OTAs with attractive offers,

and promote a best-rate guarantee for their own


In the third phase of international opening, where

a new norm of travel has been established and

restrictions have been relaxed, properties should

re-strategise their market segmentation mix and

geographic sources again. The percentage of domestic

guests would drop as international travelers return

and transient segment mix would drop as groups

return. At this time, new properties should review

lessons the industry learned from the pandemic.


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Many Southeast Asian countries, for instance, were highly

dependent on Chinese tourists pre-pandemic, such as

Cambodia and Thailand, which harmed their business

as Chinese tourist levels dropped dramatically since the

start of the pandemic. In the future, all properties should

ensure they have a diverse and sustainable business mix

that can adapt to changing circumstances.

Prepare staff and stakeholders ahead of


Prior to launch, all new hotels must ensure all staff and

stakeholders are fully trained, aligned with strategies and

able to implement appropriate revenue management

strategies across rooms and ancillary revenue streams.

This process should be undertaken at least three months

prior to a hotel’s opening, if possible, and be focused

on checking that all pricing and operational systems

are in place and all tools and processes that track key

competitor performance data, including daily competitor

performance and competitor pricing activities, are

functioning. Key tools used to support daily revenue

management processes should be developed at this

time, focused on the construction of a comprehensive

365-day demand calendar and the evaluation of tracking

actuals and on-the-books (room nights and revenues)

business by market segment.

Hotel teams should also have contingency plans in the

event that the property couldn’t accommodate guests as

per the reservation dates due to various reasons. Proper

communication and alternative options (i.e., change of

date, move to sister property, or refund) should be provided

to the guests, and staff training in this sensitive

area is critical to avoiding negative guest encounters.

All staff working alongside, or within the hotel revenue

management team, should be provided guidance and

support during the hotel’s crucial soft opening period,

which occurs between 60 to 90 days after its initial

opening. Once a new hotel has opened, continued staff

support and additional training will ensure staff members

are able to meet their defined strategic goals and

handle developing market expectations.

needed in each area of the hotel. After all, if a hotel isn’t

properly staffed, it can put a ceiling on revenue and sales

through not being able to cater towards the true demand

of the business.

Go beyond guest room optimisation

Hoteliers have been talking about total revenue management

for years, but the pandemic sped up the innovation

process. As demand for guest rooms depressed, the total

value of a guest has become vital to a hotel’s bottom line.

As a new hotel, the very first step of total revenue management

is data collection.

In order to track good quality data from guest spend,

hotel guests should be encouraged to charge ancillary

spend to their room account, where the full value of a

guest is recorded within the property management system.

Furthermore, standard coding for market segment,

rate codes and other revenue streams should be established

to ensure clarity and ease access to invaluable

guest spend data, which future business decisions can

be based upon.

Plan, test and adapt for success

In a disrupted and increasingly competitive marketplace,

any new hotel must be able to meet the challenges of

varying demand upon opening. The success of a particular

hotel or resort can be determined in the initial few

months, both in terms of industry reputation and prospect

for long-term financial return. It is no longer enough

for a property to simply open its doors and expect the

right guest to walk in paying the right price. Hotels need

to thoroughly plan, test and adapt to maximise their

chances of maximum revenue and commercial success.

For more information on how your new hotel can

develop a pre-opening plan that will help drive revenues

from launch, please visit: www.ideas.com


Given the hospitality sector is currently facing a shortage

of workers, it is critical that hotel departments work

together to accurately plan how many workers are

48th | 2022 | www.hotelier-indonesia.com 51





Six Singapore properties included in

transition after thorough evaluation and

piloting phase

IDeaS, a SAS company, the world’s leading provider

of hotel revenue management software and services,

announced today its expanded partnership

with Millennium and Copthorne Hotels. Following a

thorough market evaluation and piloting phase, the

hotel group will transition 6 of its Asia-Pacific based

properties over to IDeaS G3 Revenue Management

System (RMS), as part of a 40 property global revenue

management upgrade.

G3 RMS was also favoured by MHR for its many

enhancements, including room-type pricing and

forecasting, group evaluation, “What-If Analysis” to

determine pricing change impact and Investigator,

which provides greater clarity around the system’s

automated pricing and forecasting decisions.

“We are honored to continue serving Millennium

and Copthorne’s prestigious, worldwide hotel

group. At IDeaS, we proudly stand by our entire

suite of revenue science solutions and firmly believe

in the superior capabilities of G3 RMS, so we were

delighted to learn Millennium and Copthorne

arrived at the same conclusion after conducting a

rigorous market evaluation. We look forward to continuing

to work closely with the hotel group as they

begin an exciting new era in their revenue management

journey,” said Ravi Mehrotra, president,

founder and chief scientist, IDeaS.

After undertaking a live assessment of leading hotel

RMS solutions, Millennium Hotels and Resorts (MHR)

selected IDeaS G3 RMS for the quality and speed of

its data integration.

“Having the right revenue management system is

key to drive performance for our hotels. With the

amount of good revenue management systems

available in the market, we wanted to have a fair

evaluation. We went through a thorough, nonfavouritist,

points-based exercise to pilot each

system. We assigned points against what was good

and bad—evaluating everything from commercials

to features to speed to market and customer service,”

said Saurabh Prakash, group vice president,

digital marketing, revenue management, loyalty

and distribution at MHR.

Key to the global 40 property revenue management

upgrade for MHR, was a successful pilot deployment

of IDeaS G3 RMS at M Social Singapore.

“One of the turning points was the G3 RMS deployment

at M Social Singapore. The efficient and

smooth deployment was one of the key winning

factors for IDeaS. I look forward to working together

with the IDeaS teams closely for blue-ocean thinking

in revenue management and move forward our

relationship from strength to strength in the years

ahead,” said Prakash.

About IDeaS

IDeaS, a SAS company, is the world’s leading

provider of revenue management software and services.

With over 30 years of expertise, IDeaS delivers

revenue science to more than 16,000 clients in 144

countries. Combining industry knowledge with

innovative, data-analytics technology, IDeaS creates

sophisticated yet simple ways to empower revenue

leaders with precise, automated decisions they

can trust. Results delivered. Revenue transformed.

Discover greater profitability at ideas.com.

About Millennium Hotels and Resorts

Millennium Hotels and Resorts (MHR) is the global

brand of Millennium and Copthorne Hotels Limited,

a global hotel company which owns, manages and

operates over 145 hotels across some 80 locations. It

has several distinct hotel brands, including Grand

Millennium, Millennium, M Social, Copthorne and

Kingsgate, throughout Asia, Europe, the Middle

East, New Zealand and the United States. Its properties

are in key gateway cities such as London, New

York, Los Angeles, Paris, Dubai, Beijing, Shanghai,

Seoul, Tokyo, Singapore and Hong Kong. Occupying

the best locations around the world, MHR has the

perfect address for business and leisure travellers.


48th | 2022 | www.hotelier-indonesia.com



Written by: Tracy Dong, Principal

Industry Consultant, IDeaS

While the past two years have delivered unprecedented

levels of disruption and a prolonged downturn in occupancy,

Indonesian hotels need to start plotting a path

towards recovery as international travel returns and

demand increases. However, no one can accurately predict

when a sustained, widespread recovery will occur

and from what markets. This means there is more pressure

to make informed, data-driven decisions to support

a hotel’s financial outlook than ever before.

Planning must be undertaken responsibly in 2022 in recognition

that funding needs to be allocated carefully.

Most hotels no longer have large budget pools to allocate

across all areas of their business, but rather will need to

focus on a few key areas where they can enhance revenue

and deliver a return on investment.

Invest Budget In Areas That Will

Deliver A Return

Traditionally when looking to reposition a property and

make it more attractive to potential customers, hoteliers

would consider undertaking renovation work. A renovation

offers the potential for more aggressive pricing,

changed segmentation and should include a new forecast

methodology as a result of the impact in relation to the

hotel’s new market position and competitive set.

To take full advantage of room renovations, hoteliers also

need to look beyond trying to simply generate short-term

positive guest feedback and consider if the renovation

warrants a reclassification of room types. Often, this

reconfiguration can create an entirely new room type

and allows hoteliers to rethink their customer positioning.

However, large-scale property renovations are extremely

costly exercises at a time when capital may be harder to

access then before. Hoteliers considering renovations

need to ask if the investment into updating a property

will deliver a return in an acceptable timeframe.

48th | 2022 | www.hotelier-indonesia.com 53

While maintaining the physical appearance of a property

is important for guest satisfaction, a hotel’s digital infrastructure

is just as critical in attracting the right guest,

at the right time, for the right price and supporting

long-term business recovery. When assessing a hotel’s

technology stack, there is a need to understand what

is actually important. A property management system

(PMS) is a fundamental tool for hotels and an automated

revenue management system (RMS) has become just as

critical. And with the increases in productivity and profits

an RMS can help deliver, these systems often provide

a more immediate return on investment compared with

longer term renovation projects.

Target Higher Rated Business Opportunities To

Support Recovery

With or without the pandemic, revenue management’s

ultimate goal is to price a room, or service, that will result

in the most overall revenue and profitability. But to operate

profitably, hotels need to accurately price a multitude

of different rooms, through many different channels,

across many different days, to many different types of

guests. Compounding the challenges around hotel pricing

is that the sheer volume of structured data being

generated today is overwhelming.

Hoteliers and their management teams must process far

too many data points to analyse in real time. There are

simply too many decisions to be made for any human

to undertake this task accurately without the assistance

of automated solutions. An advanced RMS uses data

mining, machine learning and a variable deployment of

complex predictive algorithm sets to calculate optimal

pricing and inventory decisions for hotels.

It has never been truer that a full hotel doesn’t always

equal a profitable hotel. Without revenue management

technologies in place, hotels can easily fall into the trap

of selling out to lower-rated business, thereby leaving

money on the table from higher-rated business opportunities.

To identify guests that offer the greatest long-term

revenue potential to a property, hoteliers need revenue

and pricing systems in place that take a holistic view of its

guests’ activities, not just their room spend.

online reservations to check-out, food service to spa services,

guest rooms to gift shop, and more. In addition to

making more profitable decisions, this data allows hoteliers

to make more informed decisions about promotions,

service offerings and inventory levels.

An Rms Does Not Need High Levels Of Demand To

Be Effective

In response to the lower levels of occupancy experienced

by the hotel sector following the COVID-19 pandemic,

some in the industry have questioned the value of

revenue management given the large-scale demand disruption.

This assumption is false. Today’s sophisticated

RMS solutions do not need high demand or historical

data to optimise revenue. Modern revenue solutions

optimally price all products (room types and rates),

fold in cost/profitability and can do so automatically if

needed. These advancements in technology help a hotel

maximise revenues at times of heightened uncertainty.

And the greater the level of uncertainty, the higher the

need for sophisticated, accurate and relevant data to

back up decisions.

Invest In Your Future

No one in the industry knows what the coming year will

bring. But with the advancement of large-scale vaccination

programs and the reopening of international travel

being planned for some markets, there will be opportunities

and rewards for those hotels who invest in the right

digital infrastructure to support their recovery.

For more information on how revenue management can

support your hotels recovery, please visit: www.ideas.


Data from transaction systems should be integrated to

provide a true picture of a guest’s preferred activities and

their overall value, considering all ancillary spend from


48th | 2022 | www.hotelier-indonesia.com

Covid-19 has changed the way we view

working environments forever and many

companies are re-evaluating what the longterm

future of the office looks like.

Architecture and design practice Red Deer

[reddeer.co.uk] have reinforced what is most

important to their business and continued to

invest in their digital appearance over a static


“Invest in your

digital presence

in 2022, not your

office,” says architecture

and design

practice Red Deer

“We strive against the static office” explains

cofounder Lionel Real De Azua. “Marcel

Proust called the static office ‘Habit’, which is

the dulling of the senses through repetition.

When you’re in the same place, around the

same people, doing the same thing, a bubble

is created which isn’t good for creativity. We

like to use technology to make the world our

home, to travel the world and check in to our

office remotely.”

Remote First

Average daily commute in 2018 was nearly

59 minutes (both ways combined). It takes

Londoners the longest to get to and from

work, travelling for 1 hour and 19 minutes

each day, which is 20 minutes longer than

the average across the UK. [1]

The pandemic has highlighted some impracticalities

of the ‘Work-From-Home’ culture but

that shouldn’t mean we boomerang back

into the office, it means we need a new culture

of work that takes the best of what we

have learned from the last two years.

What Red Deer discovered was that collaboration

is still possible even when not in the

same space, so this allowed for time and

energy to be spent in other areas. They didn’t

need to spend months adapting to ‘the new

normal’ instead focusing on the importance

of communicating outward.

48th | 2022 | www.hotelier-indonesia.com 55


[1] https://www.tuc.org.uk/news/annual-commuting-time-21-hourscompared-decade-ago-finds-tuc

[2] https://www.cbre.co.uk/research-and-reports/EMEA-Fit-Out-


“Collaboration is really important to our work, but so is focus time,”

says cofounder Lucas Che Tizard. “It’s crucial for our collaboration

to be in a physical space at times but not all of the time. The hybrid

model is also important for team development but the office is not

broken and there is no need to reinvent the wheel”.

Agile Websites

The next step in their digital facelift was the website which acts as

a shop window into their world. “We aren’t shaking hands at events

or speaking on panels very often so it’s become the key element

to people discovering our work,” says cofounder Ciarán O’Brien.

“We see websites as agile spaces that evolve over time so we didn’t

lock ourselves in a room for 6 months designing a new website but

made significant visual and user experience improvements on a

platform that we can adapt and grow”.

This space is where Red Deer can communicate their values and

ethos, attracting new clients and collaborators in a far broader way

than ever before.

Liminal Workplaces

According to CBRE, a high specification workplace fit-out costs up

to £1,951 per sqm. [2] This is a cost facing many companies now

as they find ways to adapt their traditional workplace. Red Deer

believes that physical spaces for collaboration are important but

the existing models do the job perfectly fine.

Workplaces can be liminal…a transition space used for collaboration

before finding time to focus on the work. No longer should

offices be filled with rows of people wearing headphones, but

should be noisy, creative rooms for idea creation.

The term ‘digital nomad’ has been discussed since the late-90s but

it took time for technology to catch up and work environments

have been adapting ever since. The recent workplace models are

perfectly suitable for the future and companies need to focus their

attention on their digital presence as this decade rolls on.

Red Deer




48th | 2022 | www.hotelier-indonesia.com

Cutwork reinvents residential living by

designing Japanese-style, LEGO-like prefab

apartments for Bouygues Immobilier’s new

shared living brand

48th | 2022 | www.hotelier-indonesia.com 57


48th | 2022 | www.hotelier-indonesia.com

Client Bouygues Immobilier Architect Cutwork, Type

Residential, Shared Living, Unit Size 26m2, Status In

Development, 2021

‘a new vision

of shared


Scope Interior Design Concept, Prefab Unit

Architecture and Design

Prototype Location : Expo Porte de Versailles, 1 Place de

la Porte de Versailles, 75015 Paris, FR. Photo Credit ©

photo Pierre CHATEL-INNOCENTI, courtesy of Cutwork

Cutwork | cutworkstudio.com | hello@cutworkstudio.com


● Cutwork designs pioneering ‘PolyRoom’ prototype

prefab unit for Bouygues Immobilier’s

new shared living brand, launching across

France in 2023

● 'PolyRoom' is a modular studio prototype

unit that reimagines compact, multi-use space

to establish a new concept of today's bedroom

– designed to be reconfigured to fit the user's

changing activities and needs

● A prefab modular construction unit,

'PolyRoom' will be manufactured in bulk and

stacked en masse like LEGO bricks to build

new residential blocks

● ‘PolyRoom’ will be showcased in Paris

and available to view by appointment until

February 2022

● The project reinvents the French residential

model – after the traditional family structure

– helping to address key social and urban

challenges including epidemic of loneliness,

single, isolated living, working from home, and

housing demand

● The project transforms the preconceptions

of prefab and modular construction and

addresses the escalating housing crisis

48th | 2022 | www.hotelier-indonesia.com 59

● The unit and the new coliving company it will help build

is carefully designed to activate and activate biodiversity

and local ecologies Paris-based architecture design

studio, Cutwork has devised the full interior concept for

a groundbreaking new coliving company launched in

2021 by leading French developer, Bouygues Immobilier.

Committed to rethinking the next urban era, Cutwork

designs pioneering spaces that reflect new ways to live

and work.

With the first modular unit, ‘PolyRoom’, showcased in Paris

until February 2022, and the initial completed site due to

open in 2023, Bouygues Immobilier Coliving is dedicated

to simplifying the way in which we rent, use, and share

living spaces. Cutwork was commissioned by Bouygues

Immobilier to reinvent today’s residential model, presenting

a versatile living space that operates beyond the standard

conventions of the contemporary home.

This new company is designed to make it easier for

working people, between 25 and 40 years old, to access

high-quality, affordable living and a socially connected life,

addressing the widespread epidemic of loneliness within

this generation. The brand offers all-inclusive services and

accommodates both short and long stays. The design

incorporates prefab architecture created by Cutwork.

These prefab bedroom modules can be produced in

bulk and stacked like LEGO bricks to construct the

complete residential building in significantly less time

than conventional construction methods.

The units help define the distinct brand experience

with high-end materials and could accelerate

construction and expansion across France, vastly

improving the quality control of the finished building.

Bouygues Immobilier plans to open up to 15 sites

by 2025, providing 2,500 bedrooms. A first site for

the full modular construction is in early discussions

and planning. The project sets out to address today’s key

urban challenges:



Over the past 50 years in France, the size of the accommodation

has shrunk more than 20% – dropping below

60 m2.01 Today’s trajectory in all major urban centres is

clear: We need to do more in less space. For their solution,

Cutwork co-founder and architect Antonin Yuji Maeno (half

French, half Japanese), took inspiration from the Japanese

concept washitsu 和 室 わしつ. A washitsu is a central room in

traditional Japanese homes. It has no predefined or single

dedicated purpose, but rather is an adaptive space that

can take any shape to meet inhabitants’ changing everyday


In European and American homes, each room is designed

for a single, predefined use: living room; bedroom; dining

room; home office; etc. In contrast, a washitsu is an

‘anything’ room, open to reinvention and continuous adaptation.

This led the Cutwork team to question: What is the

bedroom today? Reimagining the bedroom, they carefully

infused the idea of washitsu to reconfigure the space for

a range of different activities: sleeping; eating; working;

socializing; relaxing; yoga; etc.

One key element is the bed: The bed is the thing

that takes up the most space in a bedroom. In

Cutwork’s design, the bed lifts to disappear into the

ceiling, freeing up space for other activities. Sliding

partitions, smart storage, and modular, multi-use

furniture give residents flexibility to appropriate the

space to their needs.

“It’s no longer about the amount of m2 we live in but

about living in polyvalent spaces that are designed

to be reconfigured to fit all our intimate and social

needs,” says Antonin Yuji Maeno, Cutwork cofounder

and lead architect.



The UN has projected that by 2050, there will be 3

billion more people living in cities than today.02 If this

continues at the current rate of growth for housing,

more than 2 billion new homes will be constructed by

the end of the 21st century.03 This means building a

one-million person city every week.04

This demand is unprecedented and Cutwork

believes that prefab is part of the answer, as modular

prefab construction can significantly reduce the

time from design to occupancy. Once planning permission

is approved, buildings can be completed at

a far faster rate, ultimately reducing the time from

permissions to occupancy. As a modular unit of construction,

‘PolyRoom’ can be stacked like LEGO

bricks to rapidly create new buildings for Bouygues

Immobilier’s new shared living brand. Cutwork views

prefab modular architecture as a potential defining

characteristic of the next urban era, completely

transforming the construction industry, particularly

for residential and living spaces, which have been


48th | 2022 | www.hotelier-indonesia.com

significantly slow to adopt this method when compared

to the hotel industry.


For the last century, cities have been built for mono

nuclear families, defined as a married couple with

2.5 kids. Increasingly in major cities, mono nuclear

families have fallen below 15% of households05.

This is a moment of transition where society’s lifestyles

have fundamentally changed.

People are naturally shifting from pre-packaged,

conventional models to choosing less constrained,

adaptive models of family. A multiplicity of new

kinds of relationship structures are emerging, such

as step-parenting, long-distance, fragmented family,

open relationships, polyamory, etc. Despite this

fundamental shift, the way homes are designed and

built continues to reflect a century-old understanding

of family and lifestyle.

has already disappeared.08 Overall, 40.3% of bird

species are considered to be in decline today.08

This is just one of the many examples of ecological

collapse we are facing. For Cutwork, urbanization

plays a key role to reverse this trend. While building

homes to address the rising housing crisis, it

is vital to simultaneously reintegrate nature into

urban developments in order to reactivate local


Bouygues Immobilier Coliving is carefully designed

to help establish thriving, multi-species ecologies,

even in dense urban areas. The design includes

heavily planted balconies, façades, and rooftops –

fully integrated into the basic prefab unit that the

building is built out of. Specific species of plants

are carefully curated and fit to the local ecosystem,

helping to establish a niche for select insect species

to support birds and biodiversity at each stage of

the food chain.

Bouygues Immobilier Coliving offers studios and shared

spaces for individuals and couples between the student

period and the beginning of family life. At this stage in their

life, access to city rental accommodation is viewed as a

burden offering a low-value experience, generating anxiety

and the conditions to feel loneliness.

In response to this shift and the growing demands for

access over ownership, communal living experience,

and the ability to work remote, Cutwork and Bouygues

Immobilier partnered together to participate in and pioneer

a new, adaptive vision of shared habitat.




“Buildings should be plant bombs,” says Cutwork

cofounder and lead architect, Antonin Yuji Maeno.

An estimated 421 million birds have disappeared in

Europe in the last 30 years, while over 3 billion have

disappeared in North America since 1970 – a quarter

of the total population.06 07 Today, more than one

in seven bird species is threatened with extinction or


48th | 2022 | www.hotelier-indonesia.com

48th | 2022 | www.hotelier-indonesia.com 63



Avani Hotels & Resorts has announced

the launch of Avani Muscat Hotel (www.

avanihotels.com/muscat), its newest

property in the Middle East and the

upbeat, contemporary brand’s first

property in the Sultanate of Oman.

Located in Seeb, a prime residential

area at the heart of Muscat’s westward

growth, the new property benefits from

superb airport and city access making

it a convenient base for business

travellers, digital nomads and leisure

travellers alike.

Blending heritage-inspired touches and

sleek contemporary style, the property’s

161 guest rooms are a masterclass

in subtle design. Soothing yet stimulating

environments, empathetic to

the needs of today’s hyper connected

traveller, have been created with natural

materials, bespoke décor and Omani

tones. In response to global travellers’

evolving working behaviours, in-room

workspaces feature flexible configuration

options and easy access to the

smart power panel outfitted with multiple

plugs and USB ports.

On the residential side, 45 studios and

one, two- and three-bedroom serviced

apartments bring Avani's fresh,

forward-looking aesthetic to one of

Muscat’s most dynamic neighbourhoods.

At 128-square metres, the

three-bedroom apartments are the

largest in the inventory and are perfectly

suited for long-stay guests and

families with children who can take full

advantage of AvaniKids, the hotel’s kids’

club and pool.

Flavourful dining options include

Trisis, a nature-inspired all-day dining

restaurant with indoor tree features

and specialising in Omani, Arabic and

international cuisines, and Avani's easy

gourmet grab-and-go concept Pantry,

known for its honest, nutritious meals

and specialty coffee. The alfresco Patio

Bar offers refreshments and the perfect

spot to kick back overlooking the

turquoise swimming pool whilst taking

in the heartbeat of the city. Dedicated

exercise and health club amenities are

available at AvaniFit providing space to

get in shape or unwind at the sauna or

steam room.

Avani Muscat is adjacent to the Al Araimi

Boulevard Mall and is just a five-minute

drive from the Mall of Muscat, home to

a spectacular 8,000 square metre aquarium

and countless shopping, dining

and entertainment options. Guests can

also explore Seeb’s famous traditional

souq, a sprawling blend of markets

offering everything from spices to gold

to Omani embroidery.

Thanks to the brand’s Travel Blog

(www.avanihotels.com/blog) for culturally-curious

travellers, Avani Muscat

residents and guests have access to

wanderlust-inducing destinations,

Instagrammable spots and insightful

guides curated by local culture experts.

Outdoor-minded visitors to the city can

embark on marine tours and dive charters

from the nearby Al Mouj Marina

or work on their putting or swing at Al

Mouj Golf, Oman’s first PGA links golf

course designed by Greg Norman.


48th | 2022 | www.hotelier-indonesia.com

The Royal Opera House, an architectural marvel offering a strong calendar of worldclass

music events, and the iconic Sultan Qaboos Grand Mosque are both a short

drive away. Farther afield but still well within a day-trip distance from the hotel are

Al Alam Palace, one of the active royal residences that dates back 200 years, and The

National Museum of Oman showcasing the rich and diverse culture of the Sultanate.

Avani Muscat is well positioned to become one of the city’s leading conference and

event venues, with a spacious and stylish ballroom able to accommodate large-scale

social celebrations such as weddings and banquets, and boasts high ceilings, an

outdoor pre-function area, a private Majilis and plenty of parking.

48th | 2022 | www.hotelier-indonesia.com 65

As well as being one of Southeast Asia's fastest-growing hotel brands, Avani Hotels

and Resorts (www.avanihotels.com) is well-established in the Middle East, with three

properties in Dubai in key tourist and business areas: upmarket Palm Jumeirah, historic

Deira and Ibn Battuta on the city’s main Sheikh Zayed Road. The brand recently

announced the further expansion of its footprint in the region into Bahrain with

Avani Bilaj Al Jazayer Bahrain Resort scheduled for a 2024 opening.

To learn more about Avani Hotels, visit www.avanihotels.com. Follow Avani on

Instagram, Facebook or YouTube and engage with #AvaniHotels.


48th | 2022 | www.hotelier-indonesia.com







Hilton (NYSE: HLT) ushers in the new year with the

much-anticipated opening of Conrad Shanghai

– marking the brand’s first foray into the bustling

metropolis, superbly located as a key landmark in the

heart of People’s Square, Shanghai’s renowned tourism

and business district. With its impressive 66 floors and

728 luxurious rooms, Conrad Shanghai marks another

significant milestone in Hilton’s expanding luxury

portfolio in the region – and also further underscores

its partnership with owning company, Shimao Hotel

Management Group.

“We are thrilled to build on our robust luxury growth

in Asia Pacific with the launch of the first Conrad in

Shanghai, joining our 17 luxury hotels in Greater China

with a further 10 under construction,” said Alan Watts,

president, Asia Pacific, Hilton. “Our growth momentum

demonstrates the strength and resilience of Hilton’s

award- winning luxury brands amidst a dynamic market

and sophisticated customer expectations. At the same

time, it is a testament to our delivery to our partners,

and the 11 trading hotels we have with the prestigious

Shimao Hotel Management Group – who share our

optimism for China’s luxury travel segment.”

“We are proud to elevate the success of our long-standing

partnership with Hilton by bringing the second

Conrad Hotels & Resorts property to fruition,” said

Tyrone Tang, chairman & CEO, Shanghai Shimao Hotel

Management Company, and CEO of Shimao Star Hotels

Group. “Today’s milestone opening of Conrad Shanghai

is a celebration of our achievement in our journey

together. It also signifies a new chapter for Shimao

Festival City that reaffirms its status as the city’s most

coveted address.”

Conrad Shanghai’s soaring tower offers unparalleled

views of the East Nanjing Road commercial street, the

Bund, and Pudong’s iconic skyline. Situated within

walking distance to major transportation networks and

metro lines, the hotel’s prime location offers excellent

accessibility to premium shopping malls, traditional

local neighborhoods, and popular attractions such

as the Shanghai Museum, Shanghai Grand Theatre,

Xintiandi, the Bund, and Yu Garden.

“The latest addition to the Conrad portfolio in the

heart of Shanghai is a shining example of how we are

looking at every opportunity to bring our meaningful

hospitality and intuitive service to iconic destinations,”

said Nils-Arne Schroeder, global brand head for Conrad

Hotels & Resorts and vice president of Luxury & Lifestyle

for Hilton in Asia Pacific. “I am confident the bold design

and modern sensibilities of Conrad Shanghai, paired

with our personalized service, will create enriching

experiences that will truly inspire luxury travelers from

around the world.”


Inspired by the essence of traditional Chinese philosophy

and architecture, Conrad Shanghai weaves

traditional elements with the modern glamor of

Shanghai to create a sense of place that bridges the

past, present and future. A Chinese rooftop cornice

with sweeping curvature is suspended as a lobby centerpiece,

a motif echoed in other design elements like

bedframes and chandeliers. The hotel’s color palate is

drawn from the five natural elements, while traditional

calligraphy, paintings, and pottery are artfully embedded

in luxurious urban guestrooms, hallways and


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Each of the 728 spacious guest rooms features smart

connectivity and floor-to-ceiling windows that frame

dazzling views of Puxi and the Bund. Guests can also

enjoy divinely scented bath and body products by

trendy European luxury brand Byredo from eco-friendly

full-size dispensers.

The hotel’s 60 expansive luxury suites, including the

Presidential Suite, feature residential touches and

access to the Executive Lounge on level 44. Offering

exclusive concierge services, comfortable workspaces,

complimentary breakfast, afternoon tea and evening

cocktails, and other elite benefits, the Executive Lounge

sets a distinctive benchmark of elegance and comfort

in the city.


Conrad Shanghai’s selection of restaurants take guests

on a culinary tour, from the Mediterranean seaside and

the artisanal bistros of Paris to the banquet halls of

China. With a rich selection of signature dining, as well

as a sky-high lounge with expertly prepared cocktails

and sprawling city views, Conrad Shanghai offers guests

elevated dining experiences perfect for special gathering

or everyday indulgences.


Primed to host an array of memorable weddings, meetings

and events of any scale in the center of the city,

Conrad Shanghai offers a 2,500 square-meter pillarless

event space with spectacular views of East Nanjing


The versatile space includes an elegant 864 squaremeter

ballroom which can accommodate up to 600

guests, 13 meeting rooms, as well as the exclusive Hu's

Penthouse and Hu's Atelier spaces on the 64th floor, all

of which feature state-of-the-art audiovisual equipment

and thoughtfully curated food and beverage options.

Conrad Shanghai delivers seamless experiences and

extraordinary moments to guests, whatever the occasion.

Conrad Shanghai also offers connecting rooms

that can be reserved in advance, allowing groups of any

size to seamlessly book a suitable option for their stay.

To celebrate the hotel’s opening, Hilton Honors members

who book a stay from January 1 to April 30, 2022,

will earn an additional 5,000 points per night. Bookings

can be made directly through the Hilton official website

and Hilton Honors App.

Conrad Shanghai has also rolled out Hilton CleanStay,

Hilton’s industry-leading global cleaning and disinfection

program. It provides guests with peace of mind

thanks to enhanced levels of cleanliness throughout

every aspect of their experience, ensuring the safety

and well-being of guests without compromising on the

hospitality for which Hilton is known.

Conrad Shanghai is located at 789 East Nanjing Road,

Shanghai, 200001, China

For more information, or to make a reservation, travelers

may visit www.hilton.com/en/hotels/shawsciconradshanghai/

or call +86 21 3318 9999.

About Conrad Hotels & Resorts

Spanning five continents with 40 properties, Conrad

Hotels & Resorts has created a seamless connection

between contemporary design, leading innovation and

curated art to inspire the entrepreneurial spirit of the

globally connected traveler. Conrad is a place where

guests can experience service and style on their own

terms — all while connecting with local and global

culture. Experience a positive stay at Conrad Hotels &

Resorts by booking at conradhotels.com or through

the industry-leading Hilton Honors app. Hilton Honors

members who book directly through preferred Hilton

channels have access to instant benefits. Learn more

about Conrad Hotels & Resorts at newsroom.hilton.

com/conradhotels, and follow the brand on Facebook,

Instagram and Twitter.

Served by a passionate and accomplished team that

intuitively offer purposeful and personalized service,


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The modern French Copper Bistro offers

delicious artisanal bites and refreshments to

delight palates from morning until evening.

Enclave Eight is an authentic Chinese dining

experience where guests can savor a variety

of seasonal culinary creations and regional

Chinese cuisines, from Shanghainese to

Cantonese. A series of private dining rooms

lie adjacent to the main dining room to cater

to intimate dining occasions.

Lane 11 is a contemporary and chic all-day

dining restaurant that offers a buffet of tantalizing

flavors from the East and West from

open kitchen stations, in addition to à la carte


Specializing in Mediterranean flavors

and traditional grill techniques, Asador

Mediterranean Dining & Bar features seasonal

ingredients and mouth-watering specialties

served in a modern yet rustic ambiance.

Located on the 65th floor, HU Bar offers panoramic

views of the Bund and People’s Square,

making it the destination of choice to enjoy

afternoon teas, or savor a good glass of wine

or handcrafted cocktails.


To unwind and recharge, guests can enjoy a

dip in the hotel’s indoor heated swimming

pool that overlooks the vibrant East Nanjing

Road, or relax in the hot whirlpool, sauna and

steam rooms.

Adjacent to the swimming pool is a wellequipped

fitness center which enjoys natural


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The epitome of smart luxury, the

Presidential Suite spans over 150

square meters on level 63 with

unobstructed views of the Shanghai

skyline. Beautifully designed in

a unique baroque style blended

with Eastern-inspired elements, the

Presidential Suite features a large

living room and dining room, a wellequipped

kitchen, a walk-in closet

and a grand marble bathroom featuring

a jacuzzi and sauna.

Conrad Shanghai also offers connecting

rooms that can be reserved

in advance, allowing groups of any

size to seamlessly book a suitable

option for their stay.


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Meliá Phuket Mai Khao, a wellness-inspired resort that fronts Phuket’s

longest stretch of sand with a chilled-out beach club and private pool

villas has opened on Thailand’s largest island.

The resort is the second five-star property to be launched in Thailand

under Spanish hotel group Meliá Hotels International as part of a brand

roll-out in key destinations across the Kingdom. Situated on secluded

Mai Khao beach, commanding eight acres of Phuket’s northwestern

coastline on the Andaman Sea, Meliá Phuket Mai Khao opened its doors

for business on December 1.

The 30-suite and 70-villa resort, owned by residential real estate developer

Phuket Villa Group, is a 15-minute drive to Phuket International

Airport and near an array of attractions including Mai Khao Marine

Turtle Foundation, Sirinat National Park, and Wat Phra Thong temple.

The resort’s design melds traditional and contemporary Thai aesthetics

with a smattering of Mediterranean accents and uses a neutral palette

of colours to complement Mai Khao’s sandy shoreline. High ceilings and

decorative metal screens make the most of the natural surrounds and

sunny, tropical weather.


Meliá Phuket Mai Khao’s contemporary, light-filled and spacious

Mediterranean-inspired accommodations - with a focus on simple, clean

lines and indoor-outdoor living - comprise 30 one-bedroom suites and

70 one-bedroom villas. The resort has three accommodation categories.

Each features a single bedroom and is differentiated by an anchoring

amenity -- be it an outdoor bathtub, a private plunge pool or a wellness


All of the suites and villas feature outdoor bathtubs, open-air showers

and outdoor terraces to take advantage of Phuket’s tropical climate,

which averages 28 degrees Celsius year round. Exquisite gardens and fixtures

such as white stucco exterior walls also ensure secluded enclaves

and the utmost privacy. The 78sqm suites are complemented by cabanas

and the 85sqm one-bedroom villas have private plunge pools.

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At the top of the accommodation scale, the 15 wellness villas each feature an

open-air Vitamin C shower, ultrasonic essential oil diffuser, GermGuardian air

purifier, Tempur-Pedic pillows, aromatic salts for the outdoor bathtub, a fit ball

and yoga mat. A highlight of staying at a wellness villa is a daily 60-minute


Mod-cons in all of the accommodations include individually controlled airconditioning,

43-inch LCD TV with satellite channels, Bluetooth speaker,

Nespresso coffee maker and gourmet capsules and more. The minibar has

healthy snacks such as energy bars on request. Trays and tissue boxes made

from banana leaves are among sustainable items in the suites and villas.


The resort’s diverse dining landscape comprises four outlets under the stewardship

of culinary director Luca Mancini and adds a dash of Mediterranean

flavor to Phuket’s culinary scene.

Adjacent to a beach pool framed with cabanas and sun lounges, the Gaia

Beach Club celebrates Spain’s famed gastronomy by serving Mediterranean

and fusion cuisine from an open kitchen and a creative cocktail selection from

a long bar. A warm and intimate setting adorned with timber finishes, SASA is

an elegant all-day dining restaurant that specialises in international and Thai

cuisine. SASA offers a healthy, freshly made breakfast and delectable Thai set

lunches and dinners.

The Elyxr Café features a spacious lounge area with comfortable sofas and a

selection of books and serves coffee and tea. The Pool Bar is a swim-up affair

at the centre of the resort that serves a range of refreshments including fresh

juices, smoothies and cocktails.


Privately tucked away behind the lobby and Elyxr Café, Meliá’s signature YHI

Spa is 300sqm and home to five treatment rooms. In addition to its extensive

menu of massages, facials, body scrubs and wraps, spa therapists also provide

poolside and in-villa treatments.The resort will offer wellness packages that

include healthy menus and freshly squeezed juices as well as activities such

as meditation, yoga, and walks and cycling amid stunning natural scenery.

The fitness center is equipped with treadmills, ellipticals, exercise bikes, and

weights machines. The kids club Kidsdom has workshops to keep youngsters

entertained and the resort also provides a babysitting service.

Recreational pursuits on offer range from horse riding on the beach, to scuba

diving at Racha Yai, Koh Dok Mai, Phi Phi Island and Shark Point, to golf at the

nearby Blue Canyon Country Club.


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The resort’s conference facilities include a grand ballroom and two

additional multi-function rooms at 231sqm. The Grand Ballroom

totals 131sqm and caters to up to 100 guests for a standing cocktail

reception or 88 guests for a sit-down dinner. The two adjacent

multipurpose rooms are each 47sqm that seat up to 16 guests for a

boardroom meeting.

The resort’s event planners provide customized catering to suit any

occasion. Mini mindfulness sessions also enhance the wellbeing of


“Meliá Phuket Mai Khao’s debut marks such an exciting time for

Phuket, signaling our genuine optimism for the future of tourism on

Thailand’s largest island,” said Mr Maetapong Upatising, Phuket Villa

Group's Managing Director.

“The team and I are thrilled we could bring such a significant hotel

debut to fruition during these unprecedented times and we’re

delighted with the interest in our resort so far despite the difficulties

stemming from the global pandemic,” said Ms Magdalena Martorell,

Meliá Phuket Mai Khao’s General Manager.

“With its distinct focus on guest wellbeing, Meliá Phuket Mai Khao

brings Meliá’s sunny Spanish hospitality and passion for service to

Phuket, as well as stringent health and safety measures to combat

COVID-19,” said Mr Ignacio Martin, Area Managing Director South East

Asia of Meliá Hotels International.

Elsewhere in Thailand, Meliá Koh Samui debuted in January 2020 with

a nautical theme underscored by boat suites made from refurbished

merchant vessels. Meliá Chiang Mai is slated to open in April 2022

with a rooftop bar featuring two bars connected by a glass bridge.

INNSiDE by Meliá Bangkok Sukhumvit, the first property of its brand

in Thailand, with 176 guestrooms, is due to open 2023.

For more information about Meliá Phuket Mai Khao, visit www.melia.

com, call +66 76 563 550 or email info@meliaphuketmaikhao.com

Meliá Phuket Mai Khao has launched a seven-night sandbox package

priced from THB 38,500 (USD 1155) for direct bookings before

March 24, 2022 for stays before March 31, 2022. The offer includes

daily breakfast for two, a one-way airport transfer and 20% off food

and beverage as well as laundry.

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Founded in 1989 in Phuket (Thailand), Phuket Villa Corporation, together with

its affiliates, has constructed over 7,000 houses and condominium units all over

Phuket and Bangkok. As one of the first developers in Phuket to include a wide

range of lifestyle facilities within its developments, such as tennis courts and

swimming pools, the Group offers detached homes, townhouses and commercial

buildings, catering to the growing local real estate market. In addition, the

Group also has two hotels under its banner, offering more than 300 rooms to

tourists and business travellers, mirroring Phuket’s steady growth as a premier

tourist destination of Thailand. Over the years, Phuket Villa Corporation continues

to re-invent itself to cater to an increasingly diverse customer base in a more

competitive landscape. For more information, please visit: https://phuketvilla.

com/ or follow us on Facebook @PhuketVillaCompany


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Welcoming guests in Q2 2022, Regent Hotels & Resorts’ first resort in

South East Asia promises serenity and unexpected harmony with a touch

of decadence

Caption: Framed View - Moment Frozen In Time, and the Beach Villa overview

at Regent Phu Quoc

Ho Chi Minh City, IHG Hotels & Resorts will launch the first resort from

its upper-luxury brand, Regent Hotels & Resorts in Q2 2022 in South East

Asia. Situated off the southwest coast of Vietnam, alongside a UNESCOdesignated

World Biosphere Reserve and located just 15 minutes from

Phu Quoc International Airport, guests will be able to immerse in Regent

Phu Quoc's spectacular 176 suites and 126 villas, set against the serene

waterfront backdrop of Long Beach.

Juan Losada, General Manager, Regent Phu Quoc, says: “Founded more

than 50 years ago, Regent Hotels & Resorts changed the face of modern

luxury with bold firsts, such as pioneering the private villa with pool concept

which have since become luxury hotel standards. With the opening

of Regent Phu Quoc, a truly visionary resort has been conceived which

marries the calming, the imaginative and the extravagant. We look forward

to setting new luxury benchmarks through exceptional Vietnamese

hospitality and guest experiences which feel simultaneously luxurious

and effortless”

An All Villa And Suite Resort

Designed by BLINK Design Group who were inspired by the island’s tropical

abundance and tranquil surrounding, the villas at Regent Phu Quoc

reveal panoramic views of the pearlescent ocean and sky with a private

infinity pool. The resort offers multiple accommodation options perfect

for both couples and families, from one-bedroom havens to expansive

seven-bedroom ultra-villas, including beach pool villas with direct access

to the pristine white beach, sky pool villas situated high in the Sky Wing

boasting breathtaking ocean views and lagoon pool villas which overlook

the striking vista of the resort’s lagoons.

Vietnamese Heritage Meets Minimalist Modernity

The Regent brand’s luxury legacy has been transformed with today’s most

seasoned travellers in mind to deliver the serene and sensational at every

turn. This is brought to life at Regent Phu Quoc by renowned hospitality

design firm BLINK Design Group.

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The resort’s architecture echoes and reflects the traditional Vietnamese vernacular and

its design maximises access to the environment: floor-to-ceiling glass windows frame

enchanting ocean views while inside spaces feature decadent touches that hint at tropical


Guests will be greeted by a modern interpretation of Vietnamese roofs, and a variation

of the local traditional wooden truss structural system, known as the Bovi, has been

developed into subtle patterns found on screens, carpets and accessories. Another local

style, known as Gian Nha, comprising small pockets and courtyards within a traditional

Vietnamese house, is the inspiration for the courtyards which feature in villa designs. The

boundaries of indoor and outdoor areas blur through intelligent zoning across the resort

as an homage to Gian Nha, providing privacy within a luxurious setting in this evolution

of a traditional way of living.

A Multi-Sensorial Culinary Experience

From day to night, six curated venues at Regent Phu Quoc offer multi-sensorial experiences,

celebrating the world of gastronomy, creating experiences that encourage guests

to immerse themselves in the moment. Among the six world-class restaurant and bar

creations are Oku, an enchanting Franco-Japanese Salon de Boeuf serving the finest beef

cuts and sushi at the Omakase counter; Rice Market, an all-day dining restaurant that

takes diners on a culinary journey through Southern Vietnam and north towards the

border of China; Ocean Club, a Mediterranean inspired beachfront venue that features

rum-inspired cocktails and a live in-house DJ.; Lobby Lounge, a relaxing parlour offering

all-day fare and beverage specialties that transform together with the time of the day;

Bar Jade, a speakeasy for fine artisanal spirits and custom cocktails mixed with fresh local

herbs; and Fu Bar, an exclusive sky pool terrace & bar specialising in gin-focused cocktails

and inspired local bites.

Redefines Wellness Experiences

The Spa at Regent Phu Quoc redefines wellness experiences through innovation and

design, offering a curated approach of contemporary and traditional treatments that

go beyond the ordinary. Guests can experience a highly personalised wellness itinerary

guided by the resident Holistic Wellness Coach. The resort’s holistic wellness programmes

include Acoustic/Vibrational Therapy complemented by the Welnamis System and

Psammo Hot Sand Therapy on an exclusive quartz bed designed by Gharieni, one of

the world’s leading spa manufacturers in addition to Biologique Recherche and the

Pedi:Mani:Cure concept salon by renowned podiatrist Bastien Gonzalez. The Health Club

features a fitness centre, reset meditation studio and rooftop yoga pavilions to recharge

and rejuvenate.

Phu Quoc Island and Regent Phu Quoc Experiences

Nearly half of Phu Quoc island is a National Park. The northern part of the island is home

to 314 square kilometres of lush tropical forest which has been declared as a UNESCO

World Biosphere Reserve, while the southern part of the island is popular for its pristine

white sand beaches.

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Regent Phu Quoc introduces a range of immersive destination experiences manifesting the rustic charm of an idyllic

island life. Regent Hotels & Resorts: Guests have made grand entrances through the doors of Regent Hotels & Resorts

for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and

sensational. The type of experiences that spark stories and charm even the most seasoned of travellers. Regent Hotels

& Resorts are located in some of the most inspiring destinations, from urban streetscapes rich in culture to ports with

breath taking seaside views. An invitation to life’s most scenic moments. Regent hotels are amongst the most wellknown

luxury hotels in the world, with seven open hotels including the exclusive Regent Chongqing, Regent Berlin

and Regent Porto Montenegro and six further properties due to open in the next 3-5 years in Hong Kong, Jakarta, Bali

and Kuala Lumpur. For more information and to book, visit regenthotels.com


48th | 2022 | www.hotelier-indonesia.com

CAN THO, Vietnam — As travelers around the world look to turn

the page on the pandemic, one thing is becoming increasingly clear

– space is now the ultimate luxury.

With this in mind, Azerai Can Tho has launched one- and two-bedroom

private pool villas to complement the resort’s existing three-,

four- and five-bedroom villas, offering exclusive and private new

accommodation options for groups of all sizes, from couples to

extended families.

“These one- and two-bedroom private pool villas open the door to

a whole new class of traveler seeking an enhanced sense of seclusion

and exclusivity,” said General Manager Nicolas Pillet.

The resort’s villas range from 636sqm (Pool Villas) to 784sqm

(River Pool Villa) to an expansive 1,583 sqm (Mekong Pool Villa),

offering guests abundant privacy along with other unique benefits,

such as dedicated villa hosts who can help to personalize the experience.

And, of course, villa guests have access to all of the resort’s

other world-class amenities and culinary offerings, in addition to private

luxury boat cruises in the Mekong Delta, lavish picnics under

the resort’s mature banyan trees and other local excursions and

activities.Three hours by car from Ho Chi Minh City, Azerai Can

Tho is situated on a private islet in the Mekong Delta that’s accessible

only by boat. The resort’s lush grounds cover more than eight

hectares and support 60 rooms in addition to the five private pool

villas that deliver residential-style accommodation.

Designed by French-Canadian architect Pascal Trahan, the villas

at Azerai Can Tho embrace the resort’s tropical surroundings, with

sliding-glass doors in most rooms able to open up significantly to

draw in outdoor breezes. The interiors feature a blend of stone,

slate, light-coloured woods and rattan accents, with pitched ceilings

that expand an overall sense of spaciousness. The locally sourced

woods and stones were sourced in Vietnam by a Scandinavian

design firm. The overarching aesthetic is sleek and minimalist.

The design signature in the pool villas is similar to that of Azerai

Can Tho’s other guest rooms, featuring an understated elegance

that is both practical and comfortable. Furniture and décor embrace

neutral colour tones, and the exteriors have been designed to blend

harmoniously with the tropical island setting.

Azerai Can Tho was named one of the “Top 25 Resorts in Asia”

(No. 13) in Condé Nast Traveler’s 2021 Readers’ Choice Awards

earlier this year, becoming one of only six properties in Vietnam

to make the popular annual “best-of” list. The awards are the longest-running

and most prestigious recognition of excellence in the

travel industry.

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John Spence | Interview

Image by Heidi Barroll

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Yes of course, Well, I just come back from Spain actually.

I was there over the last couple of weeks putting our

plans together; try to get it open for Easter, next year.

It’s in a village called Gaucin and Gaucin is one of the

Pueblo Blancos, the white villages, which sit in the south

of the state of Andalusia. Andalusia is the state at the

bottom of Spain, famous for the Costa del Sol, places

like Marbella, Malaga, Fuengirola, and these amazing

tourist strips. And behind it is a very authentic Spanish

countryside. The Pueblo Blanco sit on the top of sierras,

on top of the hills, looking down on the coast and you

can see the rock of Gibraltar from there. It’s magnificent

location. It’s about an hour from the airport, or to the


You get there from either Malaga or you go in via

Gibraltar. The village itself dates back over thousands

of years. It was famous as the location of many battles

between the Moors and the Catholics in the sort of constant

raging wars. Eventually the Moors were kicked out

of Spain and it became a catholic nation. But for many

years it was a Moorish, an Arab nation, hence al Andalus

which became Andalusia, and naval towns in the area

Malaga, Marbella were all Moorish towns. So it sticked in

history, got a beautiful castle, its got amazing churches,

its got fantastic buildings. We came across it some years

ago and been negotiating for some time. And we eventually

closed the deal recently. It sits just 2 miles outside

the town with magnificent views, of the sierras and the

rock of Gibraltar in the distance. It sits on a land large

plot of land, 9 hectare, 90.000m2. It’s surrounded by

state forest. Initially its going to have 25 accommodation

units, plus an amazing bar, a restaurant, we got a

Bodega there, we are going to have a games room, it

has a beautiful pool, with Cabana and terraces around it.

And our plans are in the future to develop extra inventory,

glamping inventory in the form of tents and yurts,

which will sit in the woods. I also teach UCLA, University

College of Los Angeles and we’ve invited the students

there to join us in this project, to help us design these

temporary eco-structure, which will sit in the woods,

which will be separate but integral to the existing property.

And it will be very green, very-very carbon neutral,

very eco-structure. So I am quite pleased with that. I

had them over a couple of weeks ago and everybody

got some great ideas. So we think it’s going to be very

attractive to all our members and clients. It’s close to the

coast. It’s only half an hour from the famous beaches

of the Costa del Sol. In itself it’s a great destination. It’s

got amazing walks. It’s also very close to the towns of

Ronda, Sevilla, and Cadiz, and these famous Andalusian

cities, which got a host of culture and attractions to


Elsewhere in Vietnam we acquired a new property in Hoi

An. Hoi An is the one of the cultural capital of Vietnam.

It’s UNESCO heritage listed. We’ve had a resort there for

some time. This is a new property in the middle of town.

It’s got 50 units. It’s a short walk to the heart of Hoi An,

where its all pedestrianized and there are no cars and

you can wander around on bicycle or you paddle up the

boats, amazing cuisine, amazing culture, it’s a fascinating

place. It’s also very close to the beaches which are

only about 10 min away by bicycle, or 2 min by taxi, and

magnificent South China Sea with great beaches, great

restaurants, and of course the cuisine is just outstanding

in Vietnam. So, we are looking forward to that getting

open. Just as soon as restrictions are lifted. I heard that’s

quite positive.

And over in India, yes we acquired several resorts in

India, we’re very active in India. It’s where it all began

in 27, almost 28 years ago. We have a new resort in

the Nandi Hills, which is just outside Bangalore, about

1 hour from Bangalore. We have a new property in

Udaipur, which is where of course one of the palace

sits in the Rajasthan and also in Rajasthan we acquired

a property just outside Jaisalmer another famous city.

This is very interesting; it’s actually a tented camp. So

there are some hard construction, but mostly accommodation

units and common area is in tents. You got

on camel safaris, it’s in the desert, it’s the Thorn desert,

which is only 20 km from the center of Jaisalmer, but it’s

a true desert with sand dunes.

You can get on camels, you can sleep under the stars,

and you get very low light pollution, an amazing experience.

And one thing we are doing is bracketing all

our Rajasthani resorts together by providing transport

options. And so people can go and spent a few nights

in Udaipur, few nights in Jaipur where we have our

resort, few nights in Jaisalmer. And we have a fleet of

Ambassador cars that would drive you between the

various locations and so people get a true Rajasthan

experience. Which again we think is going to be very

popular to many of our clients and members over the

next few years.


48th | 2022 | www.hotelier-indonesia.com

You acquired Karma Salak in Puncak

(Bogor – West Java). Would you mind to

share a background story behind this?

Karma Salak, this was a bit of an accident, to be candid.

I mean what happened with the pandemic is

that we were really forced to overlook the Indonesian

market and say, I don’t think we got enough resorts in

Indonesia. We’ve maybe a bit lazy over the years. We’ve

developed many resorts in Bali, and that area where that

be in the Gili Islands or Bali itself, and our market was a

combination of the western market and the Indonesian

market. And things were very well, our resorts were full

and business was good. But clearly with the pandemic

in meant all of us sudden that the foreign markets, primarily

the Australian market stopped.

And so we were forced to look at ourselves and say well,

what does a lot more we can do in Indonesia and with

the Indonesian market? And so we went out and try to

identify and acquire some more resorts. And this actually

is being quite a common trend all over the world,

because the last two years, tourism was really become

domestic. So our Indonesian resorts are visited by

Indonesians, our English resorts by English or German,

our Australian by Australian, and its been quite a chaotic

exercise, because it forced us to look at expanding

our portfolio so we can increase the attraction to the

domestic audience.

And so we looked around Jakarta and one of the goals

with our new acquisitions is to be quite near a major

metro, near where we already have owners and members

and near where we think we can attract more

members in the future so that it is easy for them to go

and visit our resorts, and easy to experience the Karma

philosophy and lifestyle and jeune se quais, and yet

be somewhere that when the world opens up, which

thankfully it is at the moment, the international consumer

and our international members was also be very

keen to go and visit. So it has to be a combination attractive

to the local domestic market and but also attractive

to the international market. So Karma Salak came up. I

went to see it myself and that area blew me away.

I love nasi goreng, but the mountains and the volcanoes,

and the local scenery, the people were wonderfully

friendly, and we found this property which seem to tick

the boxes which is why we actually went ahead and

acquired it. And it has been a great success. Since then

we are looking at more in Indonesia. We are about to


literally this week the acquisition of a new property

in Yogyakarta, which again I think is a beautiful area

where clearly its a natural, a lot of people live, and a lot

of Indonesians like to visit it for the culture, the temples

etc. And I also believe just like with Karma Salak that

when the Brits, the Australians and the Americans, and

the Germans can once again visit Indonesia, these are

beautiful locations to go and see, and again with the

same logic as we have done in India, what we are trying

to do is what we call split center destinations and so

that the consumer can come from let’s say London or

from Sydney.

They can spent a few days in Bali, few days in Karma

Salak, few days in Yogya, and we are looking at other

sites all over Indonesia which maybe they wouldn’t

have gone to before, but because we can bracket them

with Bali they will be able to go there and they’ll discover

some amazing places and see that Indonesia has

a host of fantastic destination for them to visit.

What is next? Where do you plan to

acquire more? Maybe in Indonesia and


Well absolutely. I mean tomorrow I get on a plane to

go to Scotland where we are going to be acquiring a

new asset that I think is going to be very exciting. After

Scotland we are looking all over Europe, as I said we

recently relaunched down in Spain. We are looking at

various other places in Italy, and down in Greece. In

India we have some new assets that we are looking at.

And further a field; we’ve got some very interesting projects

in the Philippines.

We have a resort, which we hope to launch relatively

soon on the beautiful island of Palawan, we’re looking

at a project down in Fiji. We have a lot to build in east

coast of Australia and Kiwis love to go, which is Denaral

in the Manuka Islands. And most probably most exotic

or far away is we are about to close on the acquisition

of a piece of land in northern Brazil near the town of

Fortaleza. It’s becoming a mecca for windsurfers or kite

surfers and all sorts of adventure sports fanatics, and

we’ve looked at a piece of land there, which has permit

on to build a hotel. And that’ll be our first in Latin

America region and so expect to hear more about that


But yes going in on to the pandemics, I said we would

come out of it with no fewer resorts then we went in.

48th | 2022 | www.hotelier-indonesia.com 85

We kind modify it halfway through, and said that we’ll

actually come out with more resorts. And I’ll modify

again to make a very bullish call a number months ago

that my goal to emerge from the pandemic with 10

new hotels and we hold the moment into it. And this

is very born out, I mean, we are in a situation where we

are fortunate, we got no debt, we have no partners, we

got cash in the bank, we are nimble, we can buy things

swiftly. Opportunities have come up all over the world,

and we are able to capitalize on them.

And so while there has been many problems because

the pandemic, there is also been a huge upside for us

and its been a little bit of cure to take, but lots of resorts

are coming on to line.

Karma Group was sponsoring a oncein-a-lifetime

live reading of Dante’s

The Divine Comedy. Could you please

tell us a little story behind this initiative?

How did it first happen?

The Dante Divine. Yes again, it was a bit of an accident

really. I mean, I have been involved in the entertainment

business all my life, I used to be in the music business

and I have many friends still in it, I have friends in the

acting world and performance world. And so we heard

about that there were two things that which coincide

really. One; is we heard about the 700th anniversary

of Dante Aligherie’s death, and two; I love Florence,

we have a resort called Borgo di Colleoli just outside


I think it is my favorite city on the planet, and this is

where obviously the celebration going to be of his passing

away, because that’s where Dante lived for much of

his life and where’s his house he was born in, and where

he has been celebrated. And it was a host of actors and

actress in it, such as Hellen Mirren, Rupert Everett, Ralph

Fines and various other incredible well-known actor

and actresses.

We were fortunate enough to be involved in it, help

sponsor it and help put it on. It was an amazing event, it

went over 24 hours and it was both live in Florence and

also beamed around the world. We put on in various of

our properties of an sort live screening type basis. Yes

that was one of those accidents of a great pleasure to be

involved in. I think one of the things we like in Karma is

that we always say we’re much more than being in the

lodging business, we are in the entertainment business,

and our job is to entertain people.

That entertainment maybe the experience that they

have when they are with us. It maybe the great bars,

restaurants, it maybe the wine that we make, it maybe

the olive oil that we produce. We run all sorts of cultural

events all on our own as we have our olive picking

weekends where they go and actually pick the olives

themselves and put it in the olive press down at Le

Preverger, our chateau down in the south of France, that

used to belong to Jean Moreau and Laura Ashley. We are

running at the moment a number of events where for

they get down for 3 days in all sorts of cultural events

and wine tasting and what have you.

We put a lot of events like Dante’s comedy. We got

involved in a lot of sports event. We sponsor a number

of Rugby teams. We’ve been involved in soccer and all

sorts of things over the years. So we are much more

than just a hotel, and our members and our clients really

enjoy that, the fact we do a lot more.

Any advice you would share to young

entrepreneurs, to tackle problems

and find solution, to survive and even

grow more, especially amidst this


Yeah, look, I think the answer is always look to the glass

being half full. I am fortunate enough to teach entrepreneurs.

I teach at Yale University UCLA. Ironic, because I

am a University dropout. So I was the guy who left after

2 terms. I got no formal education, but one thing and

I try to teach them often, business school and young

entrepreneurs taught to be seriously good business

managers, seriously good CEO’s, but maybe not great

entrepreneurs. They’re taught risk aversion, rather than

you should have risk embracement. To be an entrepreneur

you got to be embracing risk, you actually got

to look sometimes for risk, cause there then lays the

opportunity. I also never be frighten of being wrong. So

many people are taught business, are taught overanalyzes,

like make sure you’ve making the right decision,

and run spreadsheets and go through various process

to make sure what you’ve doing is the right thing. But

we teach them the opposite. It’s not risk aversions, it’s

risk embracement.

Yes I was saying risk embracement, I mean look for risk,

make decisions quickly. Where an entrepreneur in a

smaller new company can beat the more established

companies, is making decisions quickly and moving

fast. It is a little bit like the difference between a big

tanker and a small speedboat.


48th | 2022 | www.hotelier-indonesia.com

It’s the line worn by Warren Buffet said,

that you’re in the actually see who’s

wearing bathers when the tide goes

out. And this at the time the companies

that got too much debt, or they

overleveraged, or they too bloated

and they haven’t got enough profit,

they have gone out of business. And so

opportunity has presented itself, and it

will as we come out of the pandemic,

there’s going to be a boom we believe

very strongly, that there’s going to be a

hospitality boom because people have

excess savings in their bank accounts,

because they haven’t been able to go

out, they haven’t had meals or staying

in hotels.

They want to reward themselves for

being locked down and pat themselves

on the back and say, we did it, we survived,

they want to get a revenge to

be honest on the pandemic, or the

government, or whatever, for locking

them down. There is also an element

of fear because people worry that

the pandemic may come back, or the

government may tax their money, or

something may happen and there is a

sense of mortality.

The tanker is bigger and maybe more reliable and can

go further distance, but it can’t turn very quickly. Where

a speedboat is small and can turn in an instant. So as an

entrepreneur, move quickly, make a decision and brace

risk, don’t be worried about making mistakes, because

you learn from your mistakes. And that’s how you can

get opportunity and how you can beat the big boys. You

have to be swift and you have to be prepared to make

decisions on the day. Where’s the big companies tend

to have committees and boards and all sorts of things

that’s new to them and slows them down.

I think, finally I’d say, actual fact during times of disruption

and uncertainty, they often are the biggest

opportunities and often it’s the disruptors that succeed.

We have found that during the pandemic is being a cure

take, there’s been things that haven’t been so good. Of

course I wouldn’t say everything is being positive by any

means. But there’s been great opportunity, and that’s

often the way.

So we think that means that when people

can go out, and they can stay and

they can go out to lunch and dinner whatever, they will

and they’ll spend more and they’ll enjoy themselves

more. And we’ve certainly seen that. Because when our

resorts have been opened and people can get to us,

then they are spending more, they are staying longer,

and they are having a better time, and as a certain sense

of carpe diem, seize the day.

So the boom is coming for young entrepreneurs. You

have the opportunity of a lifetime to capitalize on it. Just

go and do it!


48th | 2022 | www.hotelier-indonesia.com 87


48th | 2022 | www.hotelier-indonesia.com

Minor Hotels

Announces New NH

Collection Property in


NH Collection Doha Oasis Hotel & Beach Club to Open

in Mid-2022

a beach club with a swimming pool set amidst gardens,

padel tennis courts, plus substantial parking.

Bangkok, 20 January 2022: Minor Hotels, a hotel owner,

operator and investor, currently with a portfolio of 528

hotels and resorts in 55 countries across Asia Pacific,

the Middle East, Europe, South America, Africa and

the Indian Ocean, is pleased to announce the signing

of an upcoming addition to its portfolio in Qatar. NH

Collection Doha Oasis Hotel & Beach Club is slated to

open in mid-2022 and will be the first NH Collection

property globally with a beach club.

This will be the first NH Collection to launch outside of

the brand’s traditional areas of operation in Europe and

America. NH Collection hotels are conceived for discerning

travellers, whether for business or pleasure, who

are looking for strategic locations in core international

destinations. The brand blends thoughtful attention to

detail, outstanding services, premium innovative products,

state-of-the-art technology and genuine local


The hotel is currently in the later stages of development

and is located in the Ras Abu Abboud area along Doha’s

eastern coast, midway between the city centre and

Hamad International Airport. The previous Oasis Hotel,

from where the new property takes its name, was in the

same location and was Doha’s first ever hotel when it

opened in the 1950’s. The hotel has a rich history and

was a prominent destination for local Qataris, residents

and state visitors, with many celebrations and official

events having taken place there.

The fully redeveloped hotel will have a total of 300 guest

rooms, across a mix of Superior and Deluxe Rooms and

over 50 suites, all with a design blending modern and

classical elegance. The suites will include six 156 square

metre Emiri Suites, a 193 square metre Presidential Suite

and an impressive Royal Duplex Suite, offering 332

square metres of luxurious space. The F&B offering will

be very strong, with six restaurants and bars, including

two specialty restaurants and a rooftop bar.

Additional facilities will include both male and female

spas and gyms, a large ballroom totalling 1,200 square

metres and divisible by two, and a mezzanine level with

additional meeting rooms, a business centre and supporting

conference space. The new hotel will also have

The new property is owned by members of the Darwish

Family, a notable household in Qatar, who operate in

various trading sectors.

Dillip Rajakarier, Group CEO of Minor International and

CEO of Minor Hotels commented, “We are pleased to

announce this upcoming addition to our portfolio in

Qatar. Minor Hotels already has a strong presence in the

country across multiple brands and we are excited to

be partnering with the Darwish Family to add this NH

Collection hotel and beach club into the mix, bringing

an alternative offering to our customers. 2022 will be

one of the most important years in Qatar’s history, with

all eyes on the country for the FIFA World Cup, and we

are delighted to be launching another great property in

Doha at such an exciting time.”

Mr. Darwish expressed his delight to be cooperating

with Minor International to operate the new NH

Collection Doha Oasis Hotel & Beach Club, after selecting

the group for their vast expertise in managing five

star hotels around the world, combined with the hospitality

requirements of the Middle East, the Far East and

Europe, and the family are looking forward to what the

hotel will bring to hospitality and tourism in Qatar.

48th | 2022 | www.hotelier-indonesia.com 89

Minor Hotels currently has five properties in operation in Qatar across its Anantara, Tivoli and Oaks brands, in addition

to an Anantara and an NH Collection in the pipeline to launch in 2022.

About Minor Hotels:

Minor Hotels is an international hotel owner, operator and investor currently with more than 520 hotels in operation.

Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties

designed intelligently to appeal to different kinds of travellers, serving new passions as well as personal needs.

Through our Anantara, AVANI, Oaks, Tivoli, M Collection, NH Collection, NH, nhow, Elewana, Marriott, Four Seasons,

St. Regis, Radisson Blu and Minor International properties, Minor Hotels operates in 55 countries across Asia Pacific,

the Middle East, Africa, the Indian Ocean, Europe, South America and North America.With dynamic plans to expand

existing brands and explore strategic acquisitions throughout opportunistic markets, Minor Hotels pursues a vision

of a more passionate and interconnected world.
































































Indonesia International Expo for Building Mechanical Electrical, Smart Building,

Building Automation, Building Transportation System, HVACR+ Energy Efficiency

Solution, Renewable Energy, Facility Management, Security & Safety Solution, and


“Showcase Your Latest Mechanical & Electrical Solution”


4 - 6 August 2022














PARTNER / Invited Associations and Members

• Indonesian Association of Manufacturer and

Contractor For Elevator And Escalator (APPLE)

• BEA (Indonesian Building Engineer Association)

• Indonesia Solar Association (ISA / AESI)

• Indonesia Chief Engineers Association (ACE)

• Indonesia Building Owners & Managers Association

• Indonesia Solar Association (ISA / AESI)

• Indonesia Contractors Association (AKI)

• Indonesian National Contractors Association (GAPENSI)

• Association of Indonesian National Engineering Companies (GAPENRI )

• Real Estate Indonesia (REI)

• Indonesian Packaging Federation

• Bali Hotel Association

• The Indonesian Institute Of Architects (IAI)

• Heavy Equipment Manufacturer Association Of Indonesia

• Indonesian Fisheries Indonesia Product Processing and Marketing Association

• Industry Association Indonsian Motorcycles

• Indonesia Iron & Steel Industry Association

• Indonesian Electric Cable Manufacturer’s Association

• Indonesia Electrical Lighting Industry Association

• Indonesia Business Chamber and Commerce (KADIN)

• Green Building Council Indonesia (GBCI)

• Indonesia Building Maintenance Association

(Asosiasi Perawatan Bangunan Indonesia APBI)

• Association of Indonesia Cleaning Service Enterprises (APLKINDO)

• Indonesia Cold Cain Storage Association

• Indonesia Shopping Centers Management Association

(Asosiasi Pengelola Pusat Belanja Indonesia)

• Indonesian Retail Merchants Association

• Indonesia Hotel & Restaurant Association

• Jakarta International Hotels Association (JIHA)

• Indonesia Food & Beverage Association (GAPMMI)

• Indonesia Coal Mining Association

• Federation of Indonesian Chemical Industry Association

• Indonesia Pharmaceutical Association

• Indonesia Industrial Estate Association

• Asosiasi Pengusaha Laundry di Indonesia (APLINDO)

• Indonesian Hospital Association


• Developers

• Building Owners/Landlords

• Architectural • Civil Engineering

• Construction • System Integrators

• Importer/Distributor • Consultancy

• Landscaping • Interior Design/Decorator

• Apartments

• Banks/Asset Management

• FM & Maintenance Manufacturers/Exporters

/Importers/Resellers etc.

• Facility/Property Management

• Hotels & Resorts/Serviced

• REITs/Industrial Estates/Real Estates

• Hospitals, Supermarkets

• Commercial/Office Buildings

• Hypermarkets • Shopping Malls

• Mixed Developments • Megaplex

• Condominium • Townships

• Schools/Universities • Government & Public Facilities

• Industrial Manufacturing-Facilities (Automotive, Food

Processing, Electronics, Oil & Gas, Textile,

Pharmaceutical etc.


PT Jakarta International Expo which is known for its

experiences and reputation in a wide array of

industries in Indonesia, such as manufacturing, trade

and expo, infrastructural engineering, agricultural,

property development, and many more. Covering a

total land area of approximately 44 hectares, JIExpo is

known as one of the best destinations for the MICE

industry stakeholders in Indonesia. Located

strategically in the center of Jakarta with easy and

fast access both to airport as well as to the harbor,

JIExpo currently offers a total of 100.000 square

meters rentable exhibition & convention area.



Tel: +62 21 7892938

E-mail : info@wpcitra.com

Web: www.wpcitra.com

More updated information and services

please visit official website:






With nearly 200 exhibitors

from 14 countries and nearly

8.000 visitors, the event is the

main industry gathering for

the Elevator and Escalator,

Mechanical & Electrical,

Lighting, HVACR, and Facility




HVACR & Mechanical Electrical

Lift & Escalator


Lighting, IT System, Facility Management


Australia and Europe


Southeast Asia and Asia


24.5% Building / Construction & Maintenance


Mechanical Elelctrical & Engineering





Consulting/Architect/Environtmental Industry




Property Development


Standard Booth (3mx3m)

US$ 355/sqm (excl. 10% VAT)

The basic fittings include:

• Fascia board with institution's E/C names

• Partition frame system, white plywood panel walls

• Booth fully carpeting

• 1 information counter/table

• 2 folding chairs

• 2 lights

• 220V/2 Amp single phase socket

• 1 wastebasket

Bare Space (6mx3m)

US$ 330/sqm (excl. 10% VAT)

Space Only is available with a minimum size of 18 sqm.

Exhibitors will design and build their own booths at their cost

with the assistance of our official booth contractor


Peter Remedios




Petrie PR is delighted to announce that it has been appointed as the Asia based

PR agency for Remedios Studio ( an internationally acclaimed architecture/

design studio led by Chief Designer and Managing D irector Peter Remedios,

specialising in the design of high end hospitality and residential projects.

With over 30 years of experience, Peter has spearheaded the design of prominent

city and resort hotels across Asia and the Pacific, the Middle East, the United

States and Europe. He has collaborated with some of the world’s most high profile

hotel groups, including Aman Resorts, Hyatt International, Rafael Hotels

Mandarin Oriental, Regent, Shangri La, Four Seasons, St. Regis, Westin, Sheraton,

Oberoi, Hil ton, Ritz Carlton, Marriott, URC and The Morpheus, amongst others,

enjoying many successful joint collaborations with well respected architectural


Peter has helped R emedios S tudio garner a reputation for innovation and creative

design. Within his c reative playground, he displays an infectious passion for

design, directing, mentoring and motivating the highly creative design team at

R emedios S tudio to achieve excellence. Going beyond simple problem solving,

Remedios S tudio looks to establish an absolute focus in improving the end user

experience through an innate understanding of the issues, as well as driving the

aspirations and holistic goals with the intention of exceeding all expectations.

Through Peter’s leadership, Remedios Studio has established itself as one of the

industry’s preeminent multi disciplinary boutique design studios, with a distinct

focus in choreographing the architecture, lan dscape, interior design and lighting

disciplines for a holistic design approach.

In 2010, Peter was the proud recipient of the prestigious Platinum Circle Award,

in recognition of a lifetime of excellence in hospitality design as well as his considerable

contributions to the industry.

Peter’s latest design work is showcased at the Four Seasons Hong Kong current

renovation which reveals his interpretation of combining the city’s deeply rooted

heritage and richly diverse culture with the modern comforts and latest technology

of contemporary hospitality. Abiding to the hotel’s design ethos, Peter has

infused Chinese architectural elements to the lift lobby, guest rooms and suites,

in turn paying homage to Hong Kong’s unique multi cultural characteristics. His

evocative work also reflects a heightened level of comfort that not only capture

s the comforts of home, but offer s guests a haven from the hustle and bustle of

the city, and elevat es the hospitality experience to a new level of interplay

48th | 2022 | www.hotelier-indonesia.com 93

Having chosen Petrie PR as his PR partner, Peter states: We see common

shared values between our two companies. Petrie PR brings over

30 years of industry expertise, along with an excellent track record in

the fields of design, luxury hotels, travel, property, d estination and lifestyle.

Their passion for the even the smallest details, constant mission

to exceed expectations, and uncompromising approach to quality and

service delivery complements R emedios S tudio s own philosophy for

excellence. We are thrilled to work with Petrie PR, as we look to introduc

ing R emedios S tudio s works across different regions

Linda Petrie, Founder and Manager Director of Petrie PR says It is our

honour to work alongside Peter Remedios to build upon their highly

successful reputation with the industry, and to amplify recognition for

their exemplar design projects across the Asia markets th rough integrated

communications strategies. In the coming months, Petrie PR will

work closely with Peter to unveil several exciting projects, which he

is currently working on for his highly regarded clients in Hong Kong,

Japan, and Mainland China


48th | 2022 | www.hotelier-indonesia.com


48th | 2022 | www.hotelier-indonesia.com


Jungle covered islands, coral reefs teaming with

marine life and pristine paradise beaches. Discover

Indonesia’s Raja Ampat archipelago and the Komodo

National Park on the magnificent Phinisi yacht Prana

by Atzaró

'The worlds most luxurious liveaboard'

Hong Kong Tatler

Prana By Atzaro

Prana by Atzaró is the world’s ultimate luxurious

charter. With over 900 sq metres of space to

enjoy and nine luxurious suites that sleep up to 18

guests this yacht is a traditional Indonesian Phinisi

super-yacht designed with every comfort in mind.

The yacht sails the beautiful unexplored islands of

Raja Ampat, KomodoNational Park and the Spice

Islands, Indonesia. Described by Hong Kong Tatler

as ‘the world’s most luxurious liveaboard’ and featured

in the prestigious ‘Gold List Edition’ by Condé

Nast Traveller magazine, Prana by Atzaró has just

announced the following sailing dates for 2022.

Click Rates to view the destinations, dates and prices

throughout 2022.

A voyage through Raja Ampat is the ultimate in

last-paradise discovery. You won’t see a soul as you

explore unchartered islands, hike through forests

at dawn to discover the rare Birds of Paradise, swim

with reef sharks amongst pristine coral and picnic

in total seclusion on pristine powder white islands.

"We slide into the crystal-clear waters to see what

awaits us below and not only is there an abundance

of fish and glittering coral, but we also spot a turtle.”

Quintessentially Travel

Renowned for the untouched natural beauty of its

1500 islands, cays and shoals, Raja Ampat offers

our guests one of the most remote destinations on

the planet. Here you can cross the equator with

giant manta rays, explore prehistoric caves, visit

primordial tribes, kayak around virgin coastlines

and discover dive sites famed for having the most

species recorded in one spot. Raja Ampat translates

as the ‘Four Kings’ and is located off the northwest

tip of the Bird's Head Peninsula on the island of

New Guinea. This region embraces over 1500 small

islandssurrounding the four main islands of Misool,

Salawati, Batanta, and Waigeo.

Prana by Atzaró is a beautiful hand-built boat, the

biggest and most luxurious of its kind in the world.

At just over 55 metres in length and 11 metres wide,

Prana by Atzaró has been crafted in the style of a

traditional Indonesian Phinisi, a sailboat with two

masts. It is built entirely of ironwood and teak,

according to traditional methods and has been created

by the founders of Atzaró Group, the famous

luxury international hotel, restaurant, residence and

hospitality brand.

Life aboard Prana by Atzaró has something to keep

even the most activeadventure-seeker happy. Learn

to scuba dive with the yacht’s resident diveinstructor

or take a leisurely drift snorkel across volcanic

vents. Alternatively, launch sea kayaks and paddle

boards to explore the jungle-draped coastlines

or get your thrills wakeboarding and water-skiing

around the calmest of lagoons. Fishing equipment is

also supplied along with towable floats for effortless

fun. For those just looking to relax and recharge,

four spacious decks with king size daybeds offer

abundant places to retreat. A yoga deck doubles as

an open-aircinema and Prana by Atzaró’s main deck

has both indoor and outdoor living spaces and even

luxury wellness room.





48th | 2022 | www.hotelier-indonesia.com

Designed with luxury in mind, Prana by Atzaró is fully

soundproofed and the suites are decorated with sumptuous

fabrics and contemporary linens in asophisticated

natural palette. Prana by Atzaró offers more space and

comfort than any other Phinisi, with all the super deluxe

mod cons of a lavish five-star hotel. There is one grand

master suite and eight further suites. The 18-man

crew includes a Cruise Director, Dive Instructor, several

chefs,stewards and expert therapists for treatments; all

on hand to deliver a seamless experience and to ensure

all needs are met.

With fine dining, unlimited water sports, on-board spa

treatments, unforgettable diving and the chance to visit

some of the world's most beautiful heritage sites, Prana

by Atzaró encapsulates a perfect unison between ancient

craftsmanship and contemporary luxury.

The cuisine onboard, carefully created by the yacht’s

chef, includes both AsianFusion and Western dishes.

Everything is made from the freshest, localingredients

and served by discreet staff alfresco under the stars or in

the cool of the air-conditioned dining room or Robinson-

Crusoe style, on powder white sandy beaches under

shady parasols. After dinner you can relax at the open-air

cinema or indulge in a pampering spa treatment. In the

morning, as the wind catches the sails, take a yoga class

on the topmost deck.

A voyage aboard Prana by Atzaró is a once in a lifetime

experience. Rates start at $15,000

For Rates & Scheduleshttps://pranabyatzaro.com/


The Spice Islands

The Spice islands or Banda islands or Maluku islands

Indonesia are an eastIndonesian archipelago comprising

two provinces, Maluku and North Maluku. They’re known

for their volcanoes and palm-lined beaches. Gasp at the

richcolonial architecture of Banda Besar, hike Mount Api,

race the locals in their boats, spot whales and dolphins

and dive pristine coral reefs thronging with marine life.

The Spice islands region of Indonesia is the stuff of legend

and features in many traditional and modern books,

stories and songs. There are perfect sunrises in front of

the volcano and mellow sunsets with cocktails served

on snowy white beaches framed by untouched rainforest.

There are as many enchantments below the water as

there are above and vast shelves of coral plummet into

the deep blue ocean providing one of the most biodiverse

seascapes in the world.

Prana by Atzaró sails all year round following the calm

seas, so destinations are seasonal. The yacht sails Komodo

National Park from May to October, the Spice Islands in

November and May and Raja Ampat from December to

April. Rates are all-inclusive with all meals and snacks, soft

drinks, local beers and wines, laundry and Internet as well

as watersports, diving and excursion fees and acomplimentary

30-minute massage or beauty treatment. The

yacht can be chartered for private weddings and is perfect

for luxurioushoneymoon experiences. Suite booking

is subject to availability.


Other Prana by Atzaró Destinations

Komodo National Park

Get up close and personal with the world’s largest lizards

in their untamed natural habitat, visit surreal pink beaches,

watch spine-tingling sunsets and dive some of the world’s

most pristine coral reefs. Three big islands form Komodo

National Park: Komodo Island, Rinca Island and Padar

Island, plus a few other islets. This area is a World Heritage

Site with over 2,000 square kilometers of protectedwildlife

including roughly 5,700 Komodo dragons as well as

wild boar, waterbuffalos, deer, horses, snakes, monkeys

and the magnificent marine life under the waves.

Aman New York

Anticipated opening date: First half of 2022

At the crossroads of 57th Street and Fifth Avenue, Aman New York will offer

unparalleled service, world class dining and entertainment venues, a comprehensive

Aman Spa, and exclusive branded residences – the very first

urban Aman Residences worldwide. Providing guests and residents with

holistic wellbeing through Aman Wellness, Aman New York will finally bring

the peace promised by Aman’s Sanskrit-derived name to one of the world’s

greatest cities.

Designed by renowned architect Jean-Michel Gathy of Denniston to pay

homage to the Crown Building’s striking architecture, Aman New York will

comprise of 83 elegant guest rooms and suites, which start at 70 square

metres and each have a functioning fireplace – something of a rarity in

New York. In addition, Aman New York will house just 22 private branded

residences, many with spacious outdoor terraces, including a one-of-a-kind,

five-storey penthouse. Guests and residents will have access to unrivalled

facilities, including three principal dining venues, a jazz club, and the

2,300-square-metre Aman Spa and will also be home to an Aman Club for



48th | 2022 | www.hotelier-indonesia.com


48th | 2022 | www.hotelier-indonesia.com

Hyatt Centric Melbourne

Anticipated opening date: 1 December 2021

Marking the Centric brand’s entry to Australia, Hyatt Centric Melbourne will

feature 277 guestrooms and a 25th floor restaurant with panoramic views of

the skyline and menus inspired by the city’s eclectic and vibrant foodie scene

making it the perfect inner-city location for your stay. The high level bar will

be ideal for celebrations offering a list of hand-crafted signature cocktails

and spectacular views across Melbourne’s Yarra River. Centrally located on

Downie Street, the hotel will be just minutes from the city’s Docklands and

Southbank precincts - home to key entertainment, convention and sporting

venues. A perfect launchpad for guests to explore everything Melbourne

and Victoria has to offer. Each spacious guest room will feature locally

inspired design elements, with dedicated spaces to work, sleep, and play.


48th | 2022 | www.hotelier-indonesia.com


48th | 2022 | www.hotelier-indonesia.com

Alila Taihu Suzhou

Anticipated opening date: February 2022

Located on Xishan Island, home to the well-known Chinese Tea

- BiLuoChun and the largest Eco Island in Taihu Lake, Alila Taihu

Suzhou is beautifully positioned on a hillside along the northeastern

coastline of the island and overlooking fascinating views of the

Taihu lake. Alila Taihu Suzhou will feature 42 guestrooms, 56 private

one- and two-bedroom villas. The resort’s design is inspired by the

traditional piscatorial hamlet of the local fisherman and intended

to focus on complementing nature with modernism. Guests will be

filled with awe and wonder when stepping into the picturesque

setting surrounded by calm waters and vibrant flora and fauna. The

hotel will offer All-Day Dining and a Chinese Restaurant, Bar, Event

Spaces as well as a Spa and Gym.

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Regent Phu Quoc

Anticipated opening date: Q1 2022

Dramatic yet discreet, the waterfront Regent Phu Quoc is an all villa and suite

resort, elegantly designed to create a serene sanctuary. The first resort to open in

South East Asia after IHG’s acquisition of Regent in 2018, the property is cocooned

in the white sands of Long Beach in Phu Quoc, offering perfect sunset vistas

to encourage a sense of repose. Recognised by UNESCO as a World Biosphere

Reserve, nearly half Phu Quoc island is a National Park. Regent Phu Quoc has been

thoughtfully designed by BLINK Design Group who were inspired by the island’s

tropical abundance and tranquil surrounding. Guests are invited to indulge in a

Vietnamese inspired wellness journey at the expansive spa. Regent Phu Quoc will

also introduce six stunning dining experiences, including Oku, a Franco-Japanese

Salon de Boeuf, and Bar Jade, bespoke cocktail bar.

48th | 2022 | www.hotelier-indonesia.com 107

Kimpton Naranta Bali

Anticipated opening date: March 2022

Situated on a hillside estate, Kimpton Naranta Bali brings an unforgettable

take on barefoot luxury to the Nusa Dua scene. Rooted in laidback and

restorative indulgence, this luxury boutique resort features 50 private villas,

all boasting an outdoor bale offering stress-melting views of the tropical

landscape, Maj Valley, Mount Agung or the Indian Ocean. Reset and renew at

Samskara Wellness, where ancient Balinese rituals blend with modern healing

techniques. Embark on an epicurean journey with a variety of distinctive

dining options, from therapeutic comfort foods at Maya’s Pantry to Japanesemeets-Western

barbeque at Aki & Jack’s. Once the sun sets, find your way

to the open-air speakeasy, Gong Bar, for a crafted cocktail and breathtaking

views across the Maj valley. Laidback and intimate, edgy and soulful,

Kimpton Naranta Bali is about living free and seeing more.

Park Hyatt Jakarta

48th | 2022 | www.hotelier-indonesia.com 109

Anticipated opening date: Q2 2022

Marking the brand’s entry into Indonesia, Park Hyatt Jakarta will occupy the

top 17 floors of the new 37-storey MNC Land Tower in the heart of Indonesia’s

capital. Park Hyatt Jakarta will capture the country’s multi-layered diversity,

offering guests a symbiosis between Indonesia’s natural wonders and

Jakarta’s modern, urban lifestyle. With refined, sophisticated interiors by the

acclaimed Conran+Partners, guests can look forward to five premium drinking

and dining venues; an outdoor pool and 24-hour fitness center on the

35th floor offering sweeping views of the capital; and 220 rooms featuring

deep-soaking marble baths and custom Le Labo® toiletries.


48th | 2022 | www.hotelier-indonesia.com

Fuji Speedway Hotel

Part of The Unbound Collection by Hyatt . Anticipated opening date: Autumn


Fuji Speedway Hotel in Shizuoka Prefecture, Japan is slated to join The

Unbound Collection by Hyatt brand in autumn 2022. The property is located

in the foothills of Mt. Fuji and situated on the grounds of Japan’s historic

racing circuit, Fuji Speedway, an iconic destination for motorsports fans.

This luxury hotel with 120 rooms and suites including five villas that also

houses the Fuji Motorsports Museum, offers a visual feast and a space to

truly embrace the history, culture and art of motorsports. The property has a

variety of dining choices, a spa with a natural hot spring and is where motor

lovers and professional racers, business executives, couples and families can

come together.


48th | 2022 | www.hotelier-indonesia.com



Announces ‘Sandbox’ Promotion

Outrigger announces value-added

offering for guests staying at the newly


PHUKET, THAILAND - The Outrigger Surin Beach

Resort in Phuket opened at the end of December and

is offering a special value added ‘sandbox’ offer, following

changes which came into effect 11 January.

Destination Phuket is one of four - Phuket, Samui,

Krabi and Phangnga - locations in Thailand where

vaccinated guests can arrive and spend seven days at

leisure exploring a beach destination under the Thai

Government’s ‘sandbox’ promotion. After seven days

and a negative test, guests can travel to other places

in the country. [Check full sandbox conditions here.]

To support the sandbox initiative, the newly opened

60-key Outrigger Surin Beach Resort, adjacent to

idyllic Surin beach, is offering very special super saver

rates from THB3400 (US$103) per night for a Surin

Studio Room for travel until 17 April 2022. The rate

includes breakfast for two, return airport transfers,

THB1500 (US$45) food and beverage credit per stay,

20% off laundry, and flexible check-in/out. A minimum

seven-night stay is required.

Announcing the new sandbox offer, Tony Pedroni,

Outrigger Area General Manager for Thailand, said:

“I believe our wonderful new-look boutique resort

beside beautiful Surin beach will be the perfect

antidote to banish the winter blues and help guests

unwind after a challenging two years for everyone.”

Outrigger Surin Beach Resort is 30 minutes from

Phuket airport. It is conveniently located for explorations

of all of the island’s west coast beaches, Phuket

town and nature retreats such as the Khao Phra Taew

forest reserve. The resort itself features the surfinspired

Nalu bar and grill, two swimming pools and

a fitness studio.

Outrigger will also open the Outrigger Khao Lak

Beach Resort in Thailand in early February 2022

and Outrigger Koh Samui Beach Resort in March.

To book the Outrigger Surin Beach Resort sandbox

promotion, visit the resort on the Thailand pages

of outrigger.com. Or contact your preferred travel


Guests from Russia, UK and Singapore share their

impressions of Outrigger Surin Beach Resort


In Phuket, 30-minutes south of the international

airport, the Outrigger Surin Beach Resort is an elegant

60-room boutique property on the edge of the

powder-white sands of Surin Beach, within walking

distance of an array of dining, shopping and entertainment

venues. The resort features a surf-inspired

restaurant and bar, two swimming pools, fitness

studio and spa. Half of the rooms are in higher categories,

including spacious plunge-pool and two-level


48th | 2022 | www.hotelier-indonesia.com 113





JOHOR, MALAYSIA – The opening of the new ibis Styles

Johor Iskandar Puteri marks Accor’s newest premium

economy hotel to grace Johor Bahru with 152 vibrantly

decorated guest rooms and distinctive story telling

throughout the property. The hotel showcases an inspirational

Cocoa interior design which comes from the rich

history of Cocoa growing & production in Johor, home

to Asia’s largest Cocoa processor Guan Chong Bhd, and

coincidentally the owners of the hotel, have teamed up

with Accor to bring this uniquely designed gem into the

Johor state’s capital.

ibis Styles Johor Iskandar Puteri is strategically located

within Johor’s new administrative and commercial hub of

Iskandar Puteri. It is a stone’s throw away from Legoland

Malaysia with a 10-minute drive and the Second-Link to

neighbouring Singapore, just a 20-minute drive away.

The hotel has direct access to major expressways and

this connectivity offers convenient access to surrounding

attractions such as Johor Premium Outlets in Senai,

EduCity, Putri Harbour, Sunway Iskandar, Bukit Indah and

Tanjung Pelepas Port.

Garth Simmons, CEO of Accor Southeast Asia, Japan and

South Korea, said: “We are excited to introduce ibis Styles

Johor Iskandar Puteri, a design-led qualified affordable

hotel in the economy segment. The opening of the hotel

is a great addition to support the city’s tourism infrastructure,

offering new colour and vibrancy into the city.

ibis Styles Johor Iskandar Puteri is joining the global ibis

Styles network of more than 560 uniquely designed ibis

Styles hotels across 45+ countries.”

The 152-room ibis Styles Johor Iskandar Puteri brings

trendy hospitality to Iskandar Puteri area. The bright,

colourful generously sized rooms are stylishly decorated

boasting the signature ibis Styles Sweet Bed by

ibis Styles for a restful night’s sleep. All rooms feature

43-inch LED TV, Wi-Fi, mini fridge, in room safe, iron &

ironing boards, Universal adapter sockets with USB connectors

plus other practical amenities for a comfortable

stay. Interconnecting rooms are available for families and

groups and trendy Family Rooms feature bunk beds, perfect

for little ones staying with their parents.

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Dining options includes our sTREATs, all-day dining restaurant

featuring a sumptuous selection of a la carte

Western and Asian cuisine available for lunch and dinner.

Breakfast is an all-you-can-eat buffet combining all the

elements of local and continental breakfast fare. The restaurant

features a multi-purpose area that can be used as

an event space for up to 80 guests.

The FIX Café & Deli Bar is located at the Lobby level and

is the perfect place to catch up with friends, family or to

just relax after a day out. Enjoy a selection of beverages

as well as light snacks. The hotel also offers four modern

and well-equipped function rooms to accommodate

business guests and meeting delegates visiting the city.

General Manager of ibis Styles Johor Iskandar Puteri,

Charanita Gill, said: “We welcome every traveller to ibis

Styles Johor Iskandar Puteri, a beautiful and modern

hotel. The interior design is inspired by the Cocoa pod

and features happy colours with an industrial feel that

compliments its surroundings. From lobby to room,

restaurant to meeting room, every little detail has been

thought out to offer an experience full of surprises to

every guest.”

ibis Styles Johor Iskandar Puteri is a perfect fit for both

business and leisure travellers alike with an attractive

opening offer. Enjoy an opening special offer from

RM158+/night including breakfast for 2 persons.

Aligned with the group’s commitment to reducing environmental

impact and strengthening efforts to combat

plastic pollution, ibis Styles Johor Iskandar Puteri is eliminating

all single-use plastics from every touchpoint of

the guest experience in all areas of the hotel, including

rooms, food and beverage outlets and meeting facilities,

while amenities are wrapped in biodegradable plastic.

For more information and reservations, please email

ha0k9@accor.com or visit https://all.accor.com/A0K9

ibis Styles Johor Iskandar Puteri is located at 1, Nusa

Sentrum Complex, Jalan SILC 2/9, Kawasan Perindustrian

SILC, 79200 Iskandar Puteri, Johor, Malaysia.


48th | 2022 | www.hotelier-indonesia.com

CHIANG MAI, Thailand – Meliá Chiang Mai, a 260-key hotel to soon debut in Thailand’s mountainous north,

has embraced the ‘farm to table’ social movement by establishing a farm to harvest produce for its restaurants,

bars and spa.

The hotel, due to open on April 8 on Charoen Prathet Road in the heart of Chiang Mai, has partnered with

ORI9IN The Gourmet Farm, a 198-acre gourmet organic farm located in nearby San Sai District overseen by

two-star Michelin Chef turned sustainable farmer James Noble and his wife May.

Noble, a Briton who has run Michelin-starred restaurants in the UK, will work with local farmers to grow an

array of fruits, vegetables and herbs for the hotel on its own two-acre farm on the broader ORI9IN property.

In addition to local seasonal produce such as young morning glory, red basil, lemongrass and passion fruit,

the farm will also grow various kinds of tomatoes, salad leaves, and specialized ingredients such as padrón

pepper that would otherwise need to be imported from Spain for the hotel’s authentic Mediterranean cuisine.

The partnership is a central plank of Meliá Chiang Mai’s ‘360° Cuisine’ program, under which the hotel aims

to work closely with local farmers to help them improve sustainability and encourage ethical production to

make communities and the overall food system more resilient.

The 360° Cuisine program not only gives guests peace of mind about where their food comes from but

encourages them to visit the hotel’s farm to meet local farmers and learn more about sustainable farming

and healthier eating. Championing local procurement and sustainably sourced food, ORI9IN is the only farming

operation globally that partners with a network of restaurants and hotels to focus on import substitution

and reducing its carbon footprint without sacrificing flavour. The hotel’s menus will highlight appetizers, main

courses and desserts that feature ingredients from the farm. Example dishes include 'Salmorejo con Tomate

Triturado' (fresh chilled tomato soup), 'Fattoush Salad' and 'Fruta de Temporada' (seasonal fruit platter).

Ingredients from the farm will also be in various beverages at the hotel’s bars and Meliá’s signature YHI Spa.

“In addition to pursuing ‘farm to plate’ by sourcing organic produce that travels only a short distance to our

hotel, our partnership with ORI9IN also comprises ‘plate to farm’ where we separate our food waste and bring

it back to the farm as compost, thus minimizing waste as part of a truly 360° concept,” said Meliá Chiang Mai’s

general manager Edward E. Snoeks.

The hotel will offer guests day trips to the farm that include a picnic lunch and a chance to learn more “about

the journey their food and these products have made, as well as who has been a part of that journey”, said


“People often don’t know where food comes from, so we show them, albeit underscored by our passion for

locally grown, sustainable ingredients,” he said. “This is also tourism that leaves no footprint on the land; we’re

trying to show people that you can have a day out without harming what you came to see in the first place.”

Drawing on Meliá’s Spanish origins and celebrating Spain's famed gastronomy, Meliá Chiang Mai’s dining landscape

will feature restaurants Mai Restaurant and Bar and Laan Na Kitchen, bars Mai The Sky Bar and Tien Pool

Bar, and lounges Ruen Kaew and The Level Lounge. To contact Meliá Chiang Mai or to make a booking, email

reservation.chiangmai@melia.com, call +66 52 090 699 or visit https://www.melia.com/en/hotels/thailand/


48th | 2022 | www.hotelier-indonesia.com 117

New Urban Hotel Opens Organic Farm With

Michelin-Starred Chef Turned Sustainable



48th | 2022 | www.hotelier-indonesia.com






SEOUL – Pullman Hotels & Resorts today announced

the highly-anticipated reopening of The Ambassador

Seoul – A Pullman Hotel after a comprehensive

18-month renovation. Since first opening in 1955,

the hotel has been a pioneering force in the country’s

hospitality scene, renowned for its heritage and

welcoming service. With a fresh new style and name,

The Ambassador Seoul – A Pullman Hotel continues

to drive enriching experiences in the Korean metropolitan


Located in the heart of Seoul, the hotel offers panoramic

views of the iconic landmark Namsan N Tower

and boasts easy access to city hall, central business

districts and Gangnam. The Pullman brand's vibrant

energy can be felt throughout the property, including

the new fourth floor outdoor swimming pool where

guests can recharge and refuel.

Garth Simmons, CEO of Accor Southeast Asia, Japan

and South Korea, said: "We are delighted to reopen The

Ambassador Seoul – A Pullman Hotel and welcome our

guests back with an inspiring and energizing atmosphere

perfect for a metropolitan destination such as

Seoul. The refurbished hotel promises to deliver an

upbeat experience and a hyper-connected space in

the centre of vibrant Seoul, where history and modern

culture intertwine. The Ambassador Hotel Group

has been our honourable partner for 35 years, and we

are delighted to bring this property to life once again.

With our local expertise and know-how, this heritage

hotel will undoubtedly further enrich the city’s hospitality


The newly renovated Ambassador Seoul – A Pullman

Hotel showcases a remarkable interior design. As a

smart and eco-friendly property, its vision is to be a

destination where guests can experience the true

essence of the location. We are pleased to reopen the

hotel in partnership with Accor and we are confident

our hotel partner’s expertise in global distribution

systems and delivering a reliable and welcoming service

will help strengthen the guests’ satisfaction and


The Ambassador Seoul – A Pullman Hotel incorporates

design and colors inspired by Namsan Mountain's four

seasons. Exclusively curated for VIP guests, the Club

Ambassador Lounge offers private check-in, checkout

services, and a happy hour with attentive service

to work and relax in comfort.

The property's six restaurants and bars are the most

notable features in this refurbished hotel. The King's,

a restaurant which has always been a fan favorite since

its opening as the first hotel buffet in South Korea in

1975, returns with its traditional and authentic Korean,

Asian and European brasserie-style fare, as well as the

buffet's signature Peking duck and king crab with various

menus. The Lounge & Bar located on the first floor

serves a stylish afternoon tea and signature cocktails

in a traditional Korean settings with a modern interpretation.

Hao Bin offers traditional and authentic

Cantonese cuisine made from the finest ingredients,

for a selection of healthy dishes curated by Hao Bin's

Master Chef, Hou Deokjuk. 1955 Groceria, the gourmet

grocery dining concept, offers fresh produce,

charcuterie, hotel-branded products, and takeaway

menus. The Pool House Terrace is a semi-rooftop space

where guests can savor brunch and light snacks poolside

in an exotic atmosphere.

Jung-ho Suh, Chairman of Ambassador Hotel Group,

said: “Since we first opened the hotel under the name

of ‘Geumsujang’ in 1955, we have provided sincere service

to local and international guests with utmost care

and dedication.

A standout feature for the meetings and events crowd

is the hotel’s Namsan Room, located on the 19th floor,

a creative meetings and events space adorned with

a dome-shaped glass window. A connecting room

allows for further versatile meetings and events.

48th | 2022 | www.hotelier-indonesia.com 119

In addition, five meeting rooms of various sizes are available for business and private events.

The Grand Ballroom can accommodate up to 400 people, while The Board Room and Legacy Room provide the

perfect space for private events or meetings.

The hotel’s wellness center features modern amenities and programs including an indoor swimming pool, an

indoor golf driving range, a fitness, yoga and Pilates studio, and sauna facilities. Professional trainers are available

to support guests with their exercise routines through various personalized training programs, while the

Kids Room will delight families during their stay.

To celebrate its reopening, The Ambassador Seoul – A Pullman Hotel is offering a “Yours Always Opening

Package”. This package includes a one-night stay in a Superior, Deluxe or Executive room, with a British perfumery

‘Penhaligons’ gift set, available from 27th January to 28th February 2022 from KRW 270,400.

The Ambassador Seoul – A Pullman Hotel joins a Pullman network of 140+ hotels and resorts worldwide to

inspire and energize global nomads and entrepreneurs with forward-thinking and an open mind.

pullman.accor.com | all.accor.com | group.accor.com


48th | 2022 | www.hotelier-indonesia.com

Mr Dennis de Groot

Dennis de Groot stands at the helm

of the two most storied hotels in the


PHNOM PENH, Cambodia — Raffles Hotels & Resorts has

confirmed the appointment of Mr Dennis de Groot as

Acting General Manager of both Raffles Hotel Le Royal

in Phnom Penh and its sister hotel Raffles Grand Hotel

d’Angkor in Siem Reap.

With more than 15 years’ experience in the hospitality

industry, de Groot previously held hotel management

positions in the Maldives, Azerbaijan and South Africa,

including nearly three years at a private game lodge.

De Groot was recruited by the Accor Group in 2016 to

oversee the rebranding of the Jumeirah Dhevanafushi as

it transformed into the Raffles Maldives Meradhoo.

He moved to Cambodia in 2018 as Hotel Manager at

Raffles Hotel Le Royal and was originally appointed

Acting General Manager in January 2021. Under his

tenure, the hotel has undergone a meticulous one-year

restoration project when each of the 175 rooms and

suites at the historical property received a full refurbishment.

The novation walked a fine line between the need

to brighten interiors and integrate a host of mod-cons

and the imperative to preserve the heart and soul of the

vintage hotel.

48th | 2022 | www.hotelier-indonesia.com 121

Raffles Confirms Acting

General Manager in


The hardwood floors have been polished to a squeak,

the age-old ceiling fans still whirl, and the old brass

rotary telephones continue to ring. The courtyard

remains the centerpiece of the property, its two

swimming pools surrounded by tropical gardens of

frangipani, and shaded by giant century-old trees.

Similarly, Raffles Grand Hotel d’Angkor has undergone

a restorative transformation in the past two years. This

classic resort was originally built in the 1920s as a luxurious

resting stop en route to the newly discovered ruins

of Angkor Wat.

The new-look properties come at a time when Cambodia

is reopening its borders to quarantine-free international

arrivals. The country has been widely praised for its handling

of the pandemic and its efficient vaccine program.

“Looking ahead, the challenges are clear, not only for

Le Royal and Grand Hotel d’Angkor but for the hospitality

sector in general,” said de Groot. “However, we have

in these ‘Grandes Dames of Southeast Asia’ two muchloved

national landmarks where guests expect not just

a luxury experience but also a step back into yesteryear.”

raffles.com | all.accor.com | group.accor.com


48th | 2022 | www.hotelier-indonesia.com

Waldorf Astoria Maldives Ithaafushi to

debut first Zuma restaurant in the Indian


Waldorf Astoria Maldives Ithaafushi to

debut first Zuma restaurant in the Indian

Ocean Set in a tropical paradise at the

award-winning Waldorf Astoria Maldives

Ithaafushi, Zuma Maldives will be the first

floating Zuma in the world MALÉ, Maldives

– 2022 – Waldorf Astoria Maldives Ithaafushi

unveils the latest addition to its collection

of 10 distinctive culinary experiences at the

iconic resort paradise with the debut of the

world-renowned Contemporary Japanese

concept Zuma at the resort in the archipelago.

With breathtaking views of the

crystal-clear Indian Ocean combined with

Zuma’s unique style and elegance, the new

restaurant, opening early this year, is set to

deliver a truly unforgettable experience to

its international clientele.

Founded in London in 2002 by

creator and co-founder Rainer

Becker, and now present across

17 locations worldwide, the globally

acclaimed Zuma is inspired by

the traditional Japanese izakaya.

Zuma Maldives is inspired by the

beauty of its stunning location,

complementing its surroundings

with the use of natural materials

and local design techniques. The

restaurant features a dramatic

entrance combining elements of

timber, light and granite creating

an immersive optical illusion

leading guests into the vibrant restaurant

space. The majestic island

bar, robata and sushi counter take

center stage in the middle of the

venue and forms the focal point

for diners. “We are thrilled to be

bringing Zuma’s international cuisine

to the Maldives on the shores

of such a breathtaking and iconic

destination,” said Zuma creator

and co- founder Rainer Becker.

“We share Waldorf Astoria’s focus

on exceptional attention to detail

and look forward to delivering

unmatched culinary experiences to

guests with Zuma’s award-winning

Japanese cuisine.” “With its legacy

of global culinary excellence, Zuma

is the perfect addition to Waldorf

Astoria Maldives’s fine selection of

specialty dining venues.

48th | 2022 | www.hotelier-indonesia.com 123

This pristine setting surrounded by

crystal blue waters combined with

Zuma’s legendary elevated izakaya

concept, will provide a dream to

the senses for luxury leisure seekers

around the world,” said Etienne

Dalancon, general manager, Waldorf

Astoria Maldives Ithaafushi. Zuma

Maldives will serve its specialty dishes

made famous in its international outposts,

including thinly sliced seabass

with yuzu, truffle oil and salmon roe,

roasted lobster, shiso ponzu butter

and spicy beef tenderloin with sesame,

red chili and sweet soy, among

others. The restaurant will also feature

a dedicated lounge area where Zuma’s

signature beverages can be enjoyed

as the sun sets over the island and the

stunning turquoise waters that surround


Guests experiencing Zuma Maldives

while staying at Waldorf Astoria

Maldives Ithaafushi can enjoy the

resort’s array of activities available,

whether it be unwinding in one of 10

luxurious spa treatment villas, exploring

the ocean’s incredible marine life,

or traversing the island’s dazzling

white sand beaches by bicycle or on

foot. Those looking for the ultimate

escape and unparalleled levels of

privacy and personalized service during

their visit can stay at Ithaafushi

- The Private Island, the largest private

island in the Maldives. Situated in one

of the most beautiful, sought-after

locations in the world, the awardwinning

Waldorf Astoria Maldives

Ithaafushi offers guests unparalleled,

bespoke service and unforgettable



48th | 2022 | www.hotelier-indonesia.com

Set in a tropical paradise, the resort features 119 all-pool

Beach, Reef and Overwater villas across three inter-linking

islands. Waldorf Astoria Maldives Ithaafushi operates with

industry-leading standard of cleanliness and disinfection

of the proprietary Hilton CleanStay program, while adhering

to the Maldivian health and safety guidelines. From

arrival to check in and throughout the entire stay, guests

can experience an elevated standard of cleanliness and

sanitization which build upon Hilton’s already high standards

of housekeeping and hygiene where hospital-grade

cleaning products and upgraded protocols are currently

in place. For more information about Hilton CleanStay,

visit https://www.hilton.com/en/corporate/cleanstay/

48th | 2022 | www.hotelier-indonesia.com 125


48th | 2022 | www.hotelier-indonesia.com

About Waldorf Astoria Maldives Ithaafushi

About Hilton

Nestled among white sands and crystal blue waters,

the Waldorf Astoria Maldives Ithaafushi resort is a

40-minute yacht journey from Velana International

Airport. From 11 celebrated dining venues, including

Michelin-starred chefs and Terra, the only private

hand-crafted bamboo dining pods in the Maldives,

a world-class spa sanctuary, the first Aqua wellness

center of its kind in the Maldives, and an exclusive

Private Island, the resort offers a plethora of activities

for all generations. The resort features 119 beach,

reef, and overwater villas with private pools, including

the Ithaafushi private Island, complemented by

world-class facilities for a unique and memorable stay.

Ithaafushi - The Private Island is the largest Maldivian

private island spanning 32,000 square meters in the

heart of the Indian ocean and accommodates up to 24

guests across two elegantly designed villas and one

four-bedroom residence, perfect for bonding with

loved ones or celebrating life’s significant milestones

with close friends. Waldorf Astoria Maldives Ithaafushi

is a part of Hilton, a leading global hospitality company.

Experience Waldorf Astoria by booking at www.

waldorfastoria.com or Hilton Honors mobile app. For

bookings at the Private Island, visit this link. For more

information visit: Instagram, Facebook.

About Waldorf Astoria Hotels & Resorts

Waldorf Astoria Hotels & Resorts is a portfolio of more

than 30 iconic properties that creates a unique sense

of place with a relentless commitment to personal

service and culinary expertise in landmark locations

around the world. Unified by their inspirational environments

and True Waldorf Service, Waldorf Astoria

hotels deliver graceful service from the moment a

guest books through checkout. In addition to the

brand’s renowned hotel offerings, Waldorf Astoria

boasts a best-in-class residential portfolio, including

17 properties either open or in development, that

provide the comfort of a private home combined with

the unsurpassed amenities and legendary service of

Waldorf Astoria. Waldorf Astoria is a part of Hilton,

a leading global hospitality company. Experience

Waldorf Astoria by booking at www.waldorfastoria.

com or through www.ithaafushiprivateisland.com.

Learn about the brand by visiting newsroom.hilton.


Hilton (NYSE: HLT) is a leading global hospitality

company with a portfolio of 18 world-class brands

comprising more than 6,300 properties with nearly

one million rooms, in 118 countries and territories.

Dedicated to fulfilling its mission to be the world’s

most hospitable company, Hilton has welcomed more

than 3 billion guests in its more than 100-year history,

earned a top spot on the 2020 World’s Best Workplaces

list, and was named the 2019 Global Industry Leader

on the Dow Jones Sustainability Indices. In 2020,

Hilton CleanStay was introduced, bringing an industry-defining

standard of cleanliness and disinfection

to hotels worldwide. Through the award-winning

guest loyalty program Hilton Honors, the more than

110 million members who book directly with Hilton

can earn Points for hotel stays and experiences money

can’t buy, plus enjoy instant benefits, including contactless

check-in with room selection, Digital Key, and

Connected Room. Visit newsroom.hilton.com for more

information, and connect with Hilton on Facebook,

Twitter, LinkedIn, Instagram and YouTube.

About Zuma

Zuma was co-founded by Rainer Becker and Arjun

Waney in 2002. Zuma London, the first restaurant

to open, remains the brand's homestead. Zuma has

successfully launched several locations across the

world including Hong Kong (2007), Dubai (2008),

Istanbul (2008), Miami (2010), Bangkok (2011), Datca

Peninsula (2013), Abu Dhabi (2014), New York (2015),

Rome (2016), Las Vegas (2017) and Boston (2019).

Zuma's characteristic culinary concept features a

main kitchen, sushi counter, and robata grill offering

modern, sophisticated Japanese cuisine. Zuma

has garnered international acclaim from the media

including 'Restaurant of the Year' in the UK's Tatler

Restaurant Awards. Conde Nast Traveler's Hot Tables

Awards awarded Zuma Hong Kong 'Most Exciting

New Restaurant,' and Time Out Istanbul awarded

Zuma Istanbul 'Best New Restaurant 2009.' Both Zuma

London and Hong Kong have made the Top 100 listing

of The S. Pellegrino World's Best Restaurants, as voted

for by an international panel of over 800 critics, chefs

and restaurateurs. Chef Rainer Becker has also been

recognized within the industry, with awards including

Chef of the Year nods from both Harper's Bazaar and

Moet. For more information, please visit https://www.


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Experience The Wonders of the World In

2022: Twelve Adventures with Anantara

Hotels, Resorts & Spas

Bangkok, In the era of wanderlust, global nomads seeking

to plan their year of adventure need look no further than

Anantara’s 2022 travel guide, highlighting a few natural

and manmade masterpieces that happen to be on our

doorstep. From soaring canyons to deafening waterfalls,

engineering phenomenon and remnants of lost ancient

civilisations, immerse in the wonders of the world with


Admire Mother Nature’s Handiwork with Natural Wonders:

Misty Mornings Where Three Countries Converge,


Slip into serenity in Northern Thailand’s jungle with endless

mountain views across the borders of Myanmar and

Laos. Zip along the Mekong River in an iconic longtail

boat and walk with giants at Anantara Golden Triangle

Elephant Camp & Resort’s neighbouring elephant camp,

the Golden Triangle Asian Elephant Foundation to

observe elephants in their natural habitat.

Stand on The Edge of Victoria Falls, Zambia

Be Spellbound by Man-made Wonders Past and Present:

Royal Livingstone Victoria Falls Zambia Hotel by Anantara

sits on the edge of the falls and within ear shot of the

Mosi-oa-Tunya; which means 'The smoke that thunders.'

Anantara guests have unlimited complimentary access to

the falls during their stay and for those who dare, take a

dip in the Devils Pool, a natural rock ledge with dramatic

views over the edge of the falls.

Gaze Upon the Green Valley, Oman

A two-hour drive from Muscat, Anantara Al Jabal Al

Akhdar is one of the world’s highest resorts, offering

Omani splendour overlooking the fabled Green Mountain.

Guests can stargaze from the viewing platform where

Princess Diana once sat and scale the Jabal Activity Wall,

which offers 200metres of via ferrata snaking across the

cliffs and Oman’s first mountain zip lines.

Roam the Sahara Desert, Tunisia

Step Back in Time at The Colosseum, Italy

Opening in 2022, Anantara Palazzo Naiadi Rome Hotel is

suspended over the ancient Diocletian Thermal Baths and

has original elements commissioned by Pope Clement XI

in 1705, its lobby was a filming location for the House of

Gucci movie. No trip to Rome is complete without a visit

to the 1st century Colosseum and Anantara brings a thoroughly

modern spin, whizzing guests around the Eternal

City in vintage Vespas with side cars.

Touch the Clouds at Burj Khalifa, UAE

The Burj Khalifa boasts several world records including

the tallest freestanding structure in the world. The brand

new Anantara World Islands Dubai Resort, itself located

on a feat of engineering on The World Islands archipelago,

offers unobscured views of the Burj Khalifa and Dubai’s

dramatic skyline.

Situated on the edge of a sparkling salt flat, Anantara

Sahara Tozeur Resort & Villas is a luxurious gateway to

the majesty of the Sahara. Wake up to desert sun rises

from your private pool villa before touring the dramatic

Atlas Mountains to abandoned 14th century Berber villages.

The out of this world desert landscape served as

the filming location for the Star Wars movie, Episode I The

Phantom Menace.

Transcend to Mindfulness at Angkor Wat, Cambodia

Anantara Angkor Resort is an all-suite luxury hotel in Siem

Reap, and the closest to the UNESCO World Heritage Site

of Angkor Wat. Only 15 minutes away, it offers the perfect

base to explore the temples by tuk-tuk, Vespa or

helicopter. Unique experiences include Temple Running,

where guests can pound the same walkways that Khmer

Emperors and Buddhist monks have trod since 802 AD.

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Submerge in History at The Thermal Baths, Budapest

Dating to the Roman Empire, Budapest is famous for its

mineral rich thermal baths and spa culture. Anantara New

York Palace Budapest Hotel, offers an architectural ode to

the Belle Époque era and guests can take a medicinal dip

in the world famous thermal baths before touring the city

in a vintage VW Campervan to meet local artisans and

sample Pálinka.

Pilgrimage to Sri Lanka’s Ancient Fortress

Perched on a rocky outcrop on the southern coast of

Sri Lanka, Anantara Peace Haven Tangalle is fringed by

golden hued beaches and coconut palms. Soar above

the tear drop island’s lush jungles to observe Sirigiya by

helicopter. Once the holiday retreat of choice for Kings,

this archaeological site offers some of the world’s bestpreserved

and oldest water gardens.

Cruise to Siam’s Ancient Capital, Thailand

Departing from Anantara Riverside Bangkok Resort, the

Loy Pela Voyages river cruise offers a unique way to experience

the River of Kings in ultimate luxury. As Bangkok

slips away and riverbanks glide by, observe daily life of

orange robed monks before arriving at the old capital of

Ayutthaya to explore ancient palaces, Buddhist temples,

monasteries and statues.

Explore the Mysteries of the Deep with Marine Wonders:

Glide the Ocean with Manta Rays, Maldives

fascinating creatures can gather in their 100s during the

full moon. Located on the Baa Atoll in a UNESCO Biosphere

Reserve, Anantara Kihavah Maldives Villas offers a luxury

paradise. Guests can also stargaze into the night at the

Maldives’ only over water observatory.

Dive with Giants, Thailand

Drift amid coral gardens and glittering shoals, where

marine life flourishes in every imaginable form. Venture

from the white sandy shores of Koh Phangan to swim

among whale sharks, barracuda and anemones with

Anantara Rasananda Koh Phangan Resort. Thailand’s

Southern Islands are world famous, revered for their diving

visibility and now is the perfect time to come.

Anantara is a luxury hospitality brand for modern travellers,

connecting them to genuine places, people and

stories through personal experiences, and providing

heartfelt hospitality in the world’s most exciting destinations.

The collection of distinct, thoughtfully designed

luxury hotels and resorts provides a window through

which to journey into invigorating new territory, curating

personal travel experiences.

From cosmopolitan cities to desert sands to lush islands,

Anantara connects travellers to the indigenous, grounds

them in authentic luxury, and hosts them with passionate

expertise. The portfolio currently boasts over 40

stunning hotels and resorts located in Thailand, Maldives,

Indonesia, Vietnam, China, Cambodia, Malaysia, Sri Lanka,

Mauritius, Seychelles, Mozambique, Zambia, UAE, Qatar,

Oman, Tunisia, Portugal, Spain, Hungary and Italy, with a

pipeline of future properties across Asia, the Middle East

and Europe.

Dive with manta rays in the protected environment of

Hanifaru Bay, with a wingspan of several metres, these

For more information on Anantara Hotels, Resorts & Spas,

please visit www.anantara.com.

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#ByBaliForBali by Marriott

International in Indonesia Affirms

its Support Towards Tourism

Recovery in Bali

A specially curated dinner marks the commencement of

the MoU Agreement signed in November 2021 to support

local Balinese industries as part of the campaign,

while strengthening Marriott International’s commitment

to locally source a large number of its produce by

the end of 2025

BALI, The #ByBaliForBali campaign by Marriott

International in Indonesia has been officially kicked

off on Tuesday (18/1) with a dinner at The St. Regis Bali

Resort. The inaugural dinner marks the commencement

of the Memorandum of Understanding (MoU) with the

Bank of Indonesia, which was signed on 30 November

2021. In line with Marriott’s Serve360 mandate and

guided by the 2025 Sustainability and Social Impact

Goals, the MoU outlines the collaboration between

Marriott International in Indonesia with two leading

food supply chain companies, Perusahaan Umum

Daerah Dharma Santhika Tabanan and UD Aditya

Poultry Shop, to support the local Balinese agricultural

and fishing industries.

“We are incredibly proud to see the #ByBaliForBali campaign

take off with this inaugural dinner at The St. Regis

Bali Resort. This timely and strategic collaboration with

the Bank of Indonesia plays a pivotal role towards supporting

local enterprises and tourism recovery in Bali.

Guided by Marriott’s Serve360 to advocate for local

sourcing by ensuring a substantial amount of all produce

are locally sourced by 2025, this is the first step

towards the right direction to a better and more sustainable

future,” said Ramesh Jackson, Area Vice President

– Indonesia, Marriott International.

The inaugural dinner held at Boneka, The St. Regis Bali

Resort, featured a number of signature dishes such

as the award-winning sate, where the culinary team

clinched the Gold Medal at the National Competition

by Worldchefs in 2018. Three variations of the winning

dish were served – Sate Lilit, Sate Ayam, and Sate Bali.

Attendees were served an array of Balinese cuisine,

made using local herbs and spices. To complement the

richness of spices in the dishes, the dinner was paired

with servings of Es Daluman (Daluman Ice), a popular

traditional Balinese drink. Comprised of green grass

jelly, the naturally sourced ingredient is then mixed with

coconut milk, palm sugar, and ice cubes for a refreshing

drink. High in fiber, low in calories, and an antioxidant,

the high chlorophyll content of the jelly extols plenty

of health benefits in a tropical paradise such as Bali, for

both locals and visitors alike.

The brainchild of Agung Gede, the Executive Chef of

The St. Regis Bali Resort, the menu was a masterclass

in a unique gastronomy experience for discerning food

connoisseurs. With a simple yet elegant approach, the

menu showcased the breadth and intricacies of Balinese

cuisine, with an intentional focus on locally sourced


Inspired by the growing global movement towards sustainability,

and embracing produce from closer to home,

an indicator for upcoming #ByBaliForBali activations,

the campaign converges its spotlight on the abundance

of locally available agricultural products, fisheries and

local artisans like Arak Bali and local products like the

Balinese batik (endek) to name a few.

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“With the ethos of sourcing more produce locally and paying homage to preserving

mother nature, sustainability clearly goes hand in hand with reducing our carbon

footprint and elevating the beloved island’s culinary heritage to the next level”, said

Ramesh further.

Guests can look forward to unique and inventive adaptational signature dishes with the increase in the usage of

more local Balinese produce such as snack fruits, mangosteens, oranges, salt, coffee, and many more at Marriott

Bonvoy portfolio of hotels and resorts in Bali in the future.

In support of the United Nations Sustainable Development Goals (SDGs), this announcement aligns with the

company’s sustainability and social impact platform, Serve 360: Doing Good in Every Direction, which guides

Marriott’s commitment to help take on the world’s most pressing social, environmental, and economic issues,

delivering value for associates, customers, owners, the environment, and communities around the world. It also

builds on the company’s core value to Serve Our World and long-standing history of embedding sustainability

throughout its business strategy, operations and value chain as Marriott continues to prioritize efforts to serve

its communities, the planet, and people worldwide.


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New Era Coffee Café & Bar

The Schwabing district of Munich is well-known for its vibrant street life

by day and by night. Young people in particular love the cosy atmosphere

the district has to offer. Within this setting, we have realised a

»café/bar« concept for NEW ERA COFFEE, which unites the lifestyle factors

of enjoyment and taking time.

The value of a good cup of coffee lies in its complex flavours, which only

properly unfold when temperature and pressure are correctly applied

during the making process. Our interior design translates this guiding

principle into a space that condenses a diversity of people within a common

lifestyle feeling. Professional workshops, just one part of NEW ERA

COFFEE’s diverse offering, underscore the brand concept of a »new era

of enjoyment«. For NEW ERA COFFEE, the new era begins with its own

premises in the heart of the city, after already having been successful

with mobile offerings at festivals and street parties.

Thanks to a clever interior design, the café/bar with its informal atmosphere

offers the perfect setting for all tastes at any time of the day or

night. Different seating situations are grouped around a central counter,

forming separate zones thanks to the special design of floor and ceiling.

A small, elevated niche, from which one can overlook the entire

space, offers a new favourite spot for people-watchers. For us, it was key

to create a »room within a room«, so that the overall fluid effect is not

impaired by partitions.

In combination with high-quality materials and a supporting light

design, the focus is on the »warmth« of the coffee during the day. In

the evening, the mood shifts to the »coolness« of a stylish drink. Our

design concept, with its joyful palette of colours and loving attention

to detail, is a perfect representation of vibrant Schwabing in all its zest

and diversity.

Despite the limited space available, a café/bar has been created in which

not only regular customers feel at home, but also walk-in customers,

who are quick to spy the inviting oasis of cosiness through the glass

façade. And NEW ERA COFFEE’s confident policy of only using organically

grown beans from selected regional roasters is the special reward

that awaits anyone who steps inside. A value that is now also reflected

in the brand image.

DANZA Restaurant

& Wine Bar

DANZA Restaurant & Wine Bar

Local cultural aficionados already know and love the Forum am

Schlosspark in Ludwigsburg for its vibrant music, dance and theatre

programme. DANZA is a restaurant that joins the ensemble following a

thorough renovation of its gastronomic offering, skilfully picking up on

the existing mood and taking it in an atmospheric, culinary direction.

Like in a theatre hall, the space opens up into the heights and leads onto

an expansive glass façade. A large terrace, with a backdrop of a green

chestnut avenue, is the stage set and constant point of reference for our

interior staging. As if one were sitting in a light-flooded wintergarden, the

spectacle of the natural environment outside can be experienced at first

hand inside. When darkness falls, large pendant luminaires, set in rhythm

with the window façade, set the scene for the magic of the night, as well

as investing the room with a festive glow. Elegance that not only attracts

attention, but also lingers on in your memory.

Whether for a first tête-à-tête dinner, a festive family reception, or a glass

of good wine in the company of friends – the space is the ideal venue for

all occasions. The spacious dining room with its high, tiered ceiling has

been reorganised around the central bar. Just like in a theatre hall, we have

angled the seats to face the windows. The tables in the ‘stalls’ offer seating

close to the ‘stage’ as well as fine views of the exterior. The stools around

the bar provide a slightly elevated view of the action, while the upholstered

niche seating and curved alcoves give you the feeling of sitting in

a private box. Different types of natural flooring provide clear orientation

and zoning throughout the space.

The complete refit of the kitchen is much more than just a quick encore.

With its expansive 600 m², it is responsible for catering for the entire Forum.

In culinary terms, DANZA steals the show from many a restaurant with its

creative, international cuisine: The fillet of beef stars alongside king prawn

and wasabi, the tuna is resplendent in a costume of radish tsukemono,

and just before the curtain falls, the entrance of a chocolate trio of crème,

sorbet and mini cake builds up to a brilliantly appetizing finale. We have

created a more than fitting setting for the playful sophistication and skilful

culinary staging of the restaurant cuisine.

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Scheduled to be launched in 2024, this spectacular allpool

villa retreat in South Lombok blends natural charm

and warm local hospitality with five-star facilities, presenting

compelling opportunities for experience-seeking

guests and visionary investors

Gran Meliá Lombok will be nestled on the beach at

Torok Bay in South Lombok, surrounded by nature

and overlooking the Indian Ocean

Lombok, Indonesia (15 February 2022): As the world

reawakens and travellers start to rediscover the wonders

beyond their own borders, one enchanting Indonesian

island is gearing up to welcome guests back to paradise

with a wide smile and a wealth of world-class, eco-sensitive

activities. Lombok is a tropical wonderland that

exudes exotic charm and serenity.

Just across a sparkling sea from Bali, this verdant isle is

a vibrant centre of adventure that lets lifestyle-conscious

guests unwind in a stunning setting, amid a landscape of

lush jungles, volcanic peaks, pristine beaches and cerulean

seas. From mindfulness moments such as seafront

yoga sessions, spiritual temple visits, cultural encounters

and rejuvenating spa therapies to invigorating activities

such as surfing, snorkelling, water sports and jungle treks,

Lombok is an island that soothes the soul and ignites the


For a truly exhilarating experience, the world’s top riders

will head to Lombok’s Mandalika International Street

Circuit from 18-20 March 2022 for the island’s inaugural

MotoGP. This forms part of a series of impressive new

attractions being planned in the Mandalika area, a dedicated

eco-focused economic zone that will form the focal

point of Lombok’s emergence on the tourism scene.

Now, one breath-taking new resort is set to elevate the

island’s travel and hospitality industry to spectacular new

heights. Gran Meliá Lombok Resort & Spa is a masterpiece

of high-style, low-impact design that weaves seamlessly

into its tropical surroundings. Conceived and created by

Invest Islands, the Asian real estate innovator, this unique

five-star retreat is perfectly positioned at Torok Bay, a sheltered

crescent-shaped stretch of sand framed by emerald

headlands and shimmering rice fields.

Gran Meliá Lombok will feature over 110 spectacular

pool villas, all promising luxurious amenities and

plenty of personal space

Overlooking the Indian Ocean, just 25km from Mandalika

and Lombok International Airport, Gran Meliá Lombok will

feature approximately 110 dazzling pool villas, including

a collection of blissful beachfront duplexes and 80+ one-,

two- and three-bedroom hillside sanctuaries, all blessed

with private pools and panoramic views.

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Nestled among an expanse of native forest and swaying

palm trees, this remarkable new resort will also house

a wealth of five-star facilities, including the two-storey

Waves Beach Club & Restaurant.

Each villa will be crafted in an indigenous architectural

style, with elegant curved roofs and vaulted ceilings, while

also being fully equipped with state-of-the-art technology,

luxurious interiors, panoramic windows, expansive

pool decks and uninterrupted ocean views. Sustainability

is woven into every aspect of the property, from the use

of organic, locally-sourced materials such as bamboo, to

energy-saving fixtures, rainwater storage and solar panels.

This blend of chic design and sensitive development and

will also create a one-of-a-kind investment opportunity

for second home owners with the vision to look beyond


“Gran Meliá Lombok is a game-changer for the island's

lesser-explored southern coastline — finally a luxury

option for those unwilling to sacrifice on comfort.

Exceptional yet not exclusive, it is an amalgamation of

residential and resort, with privately owned villas making

it accessible to a wider market,” commented Jack Brown,

Co-Founder, Invest Islands.

rest of the world. With a focus on responsible and sustainable

development, this idyllic island’s tourism industry is

perfectly positioned to thrive in the coming years.

To learn more about Invest Islands, please visit investislands.com

and for more information about Meliá Hotels

International, please visit www.meliahotelsinternational.


About Invest Islands

Founded by Kevin Deisser and Jack Brown in 2015, Invest

Islands is a leading real estate investment company.

Registered in Lombok as PT PMA Invest Indonesian Islands

and Hong Kong under AIG Asian Island Group, the privately-owned

company offers foreign investors a secure

ownership structure in Indonesia. Invest Islands’ vision is

to find undervalued plots of land, then delivering clients

secure and affordable financial products through property

investments. The company’s core beliefs revolve around

sustainability and realistic growth in line with the natural

development of the market.

About Meliá Hotels International

In line with the evocative spirit of Gran Meliá, the most

refined brand from Spain’s Meliá Hotels International,

this luxury resort will demonstrate an atmosphere of discreet

elegance at every touchpoint, from its extraordinary

architecture and its exceptional cuisine, to the warm and

welcoming nature of the service. Even the smallest detail

is infused with Spanish style, while also respecting and

highlighting the island’s rich heritage.

While Gran Meliá Lombok is scheduled to open in 2024, it

has already received international recognition. The resort

was named as the “Best Hospitality Development” at the

PropertyGuru Asia Property Awards, which honours the

finest real estate projects in rapidly developing region.

In the post-pandemic era, domestic and international

travellers will increasingly seek destinations that blend

serenity and seclusion with plenty of activities and

attractions. Accessibility is the key, and Lombok enjoyed

non-stop connections to cities such as Jakarta, Singapore

and Kuala Lumpur before the disruption to global air

travel. As the world starts moving again, Lombok will be

served directly from many of Asia’s main gateway hubs,

creating direct or convenient one-stop connectivity to the

Founded in 1956 in Mallorca (Spain), Meliá Hotels

International operates more than 390 hotels (portfolio

and pipeline) throughout more than 40 countries, under

the brands Gran Meliá Hotels & Resorts, Paradisus by

Meliá, ME by Meliá, Meliá Hotels & Resorts, INNSiDE by

Meliá, SOL by Meliá and TRYP by Wyndham. The Company

is the global leader in resort hotels, while also leveraging

its experience to consolidate the growing segment of the

leisure-inspired urban market.

Its commitment to responsible tourism has led the Group

to become the most sustainable hotel company in the

world in 2019, according to SAM, the sustainable investment

company. Meliá Hotels International is also included

in the IBEX 35 Spanish stock market index and it is the

Spanish hotel leader in Corporate Reputation (Merco


Follow Meliá Hotels International on Weibo @

MeliáHotelslnt, WeChat official account @

MeliáHotelslnt, Twitter @MeliáHotelsInt, Facebook @

Meliáhotelsinternational, LinkedIn, Instagram, and official

website www.Meliá.com.


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Amazing Thailand

welcomes the world

back to paradise…


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‘For The Love Of Amazing Thailand’

Campaign Allows Travellers To Save Up To

30% At Hotels & Resorts Across Thailand

Sofitel Bangkok Sukhumvit

BANGKOK – Heaven is a place on earth... Thailand, the

Kingdom of lush landscapes, sparkling beaches, vibrant

culinary delights, and warm Thai hospitality, is open to

travelers from every part of the world.

Accor is the largest international hotel operator in Thailand,

with hotels and resorts under the Sofitel, SO/, MGallery,

Mövenpick, Pullman, Swissôtel, Grand Mercure, Mercure,

Novotel, ibis and ibis Styles brands, across 14 destinations.

Fully vaccinated travellers can now visit Thailand without

a long quarantine - visitors are required to stay at a SHA+

hotel on the first and fifth day of their trip, with testing

undertaken at the hotel on these days to allow freedom

to travel and explore in between (as soon as the negative

test results are returned). To welcome the world back, Accor

has extended its ‘For the Love of Amazing Thailand’ campaign

with savings of up to 30% at more than 70 hotels and

resorts across the Land of Smiles.

Most visitors to Thailand enter via Bangkok, the hub of

vibrant culture and dynamic energy. The public boat is

a way to explore the scenes of the local life by the River,

while a friendly Tuk Tuk driver can take you on a fun ride

to the Michelin-awarded food stalls. Located in the heart

of Bangkok, Sofitel Bangkok Sukhumvit welcomes travellers

with traditional Thai hospitality that blends with chic

French flair for a truly “magnifique” experience. Novotel

Bangkok Sukhumvit 20 offers modern rooms, and a prime

location to the renowned Em District – home to some of

the best shopping in the city.

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The hotel’s rooftop bar, Sky On 20, offers one of the best

locations to admire the twinkling lights of the Bangkok

skyline, rivalled by the popular Hi-So rooftop bar of SO/

Bangkok – one of the most vibrant and design-orientated

hotels of the capital.

An easy beach escape is just a drive away from Bangkok,

with Hua Hin offering up white sand, great culinary offerings

and an outstanding collection of resorts. Mövenpick

Asara Resort & Spa Hua Hin offers a truly idyllic natural

setting with the low-rise resort offering a selection of villas

and suites amongst verdant gardens and reflective

lagoons. Those seeking a playful atmosphere with vibrant

events calendar need look no further than SO/ Hua Hin

with its imaginative suites, unparalleled restaurants and a

wide array of activities.

Those eager to sunbathe and sip a cocktail by stunning

shores can travel further south and select one of Phuket’s

30 beaches. Some of the unique ones include the peaceful

and pristine Panwa Beach, where Pullman Phuket Panwa

Beach Resort is nestled, and the secret little paradise of

Naithon Beach, where Pullman Phuket Arcadia Naithon

Beach is located. A few hours away, the scenic resort town of

Khao Lak is a destination to consider for a tranquil tropical

retreat. Pullman Khao Lak Resort is an energizing destination

to immerse into the vibrant Southern culture, while

the newly opened Grand Mercure Khao Lak Bangsak will

transport guests to the traditional Thai riverside villages.

Krabi offers a romantic ambiance with its beautiful karst

landscape. The colonial elegance Sofitel Krabi Phokeethra

Golf & Spa Resort enjoys a prime setting amidst the jungle,

overlooking limestone cliffs and the sea.

Northern Thailand is known for its misty mountains and

iconic Lanna culture. Chiang Mai is a historic city with tasty

local food and a creative coffee culture. A hipster, laid-back

vibe makes this city one of the best destinations to chill

out. Set on a scenic valley slope with views over rice and

tea terraces, Veranda High Resort Chiang Mai – MGallery is

a perfect setting for nature lovers. Located at the heart of

the city, Novotel Chiangmai Nimman Journeyhub is ideal

for those who want to explore the town.

Travellers can now book the holiday with Accor’s For the

Love of Amazing Thailand offer and save 30% off for stays

of 7 nights or more or 20% off for shorter stays. The offer

is valid for booking from now until 30th June 2022 for

stays until 30th June 2022. Members of Accor Plus receive

an additional 10% discount. For more information or to

make a reservation, please visit: https://all.accor.com/


For more information regarding entry requirements and

to apply for the Test & Go entry permission, please visit


Accor has established some of the most stringent cleaning

standards & operational procedures in hospitality, to

ensure guest safety as hotels reopen around the world.

These standards have been developed with and vetted by

Bureau Veritas, a world leader in hygiene testing, inspections

& certification. The ALLSAFE label represents Accor’s

commitment to upholding these elevated standards across

all hotels.


Accor is a world leading hospitality group consisting of

more than 5,200 properties and 10,000 food and beverage

venues throughout 110 countries. The group has one of

the industry’s most diverse and fully-integrated hospitality

ecosystems encompassing more than 40 luxury, premium,

midscale and economy hotel brands, entertainment and

nightlife venues, restaurants and bars, branded private

residences, shared accommodation properties, concierge

services, co-working spaces and more. Accor’s unmatched

position in lifestyle hospitality – one of the fastest growing

categories in the industry – is led by Ennismore, a joint venture,

which Accor holds a majority shareholding. Ennismore

is a creative hospitality company with a global collective of

entrepreneurial and founder-built brands with purpose at

their heart. Accor boasts an unrivalled portfolio of distinctive

brands and approximately 260,000 team members

worldwide. 68 million members benefit from the company’s

comprehensive loyalty program – ALL - Accor Live

Limitless – a daily lifestyle companion that provides access

to a wide variety of rewards, services and experiences.

Through its Planet 21 – Acting Here, Accor Solidarity, RiiSE

and ALL Heartist Fund initiatives, the Group is focused on

driving positive action through business ethics, responsible

tourism, environmental sustainability, community engagement,

diversity and inclusivity. Founded in 1967, Accor

SA is headquartered in France and publicly listed on the

Euronext Paris Stock Exchange (ISIN code: FR0000120404)

and on the OTC Market (Ticker: ACCYY) in the United States.

For more information visit group.accor.com, or follow Accor

on Twitter, Facebook, LinkedIn, and Instagram.


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Sofitel Krabi Phokeethra

Golf Spa Resort

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Veranda High Resort

Chiang Mai – MGallery

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The region’s most sought-after residences of One at Palm

Jumeirah, Dorchester Collection, Dubai, opens its doors

Following widespread anticipation, OMNIYAT and

Dorchester Collection announces the completion of One at

Palm Jumeriah, Dorchester Collection, Dubai. As the leader

in luxury real estate that offers the most sought-after residences,

the OMNIYAT development offers unparalleled

views of the shorelines of Dubai. Managed by worldrenowned

luxury hospitality brand, Dorchester Collection,

the property welcomes residents to immerse themselves

in a unique selection of luxury lifestyle experiences.

Mahdi Amjad, Founder and Executive Chairman of

OMNIYAT, comments, “Following the culmination of hard

work and diligence, we are proud to welcome the completed

architectural masterpiece, One at Palm Jumeirah,

Dorchester Collection, Dubai, to the nation’s luxury property

landscape, setting the standard in the global real

estate industry.”

“Our flagship residential building and Dubai’s most

sought-after address is guaranteed to offer a unique lifestyle

as well as an unrivalled way of living, and it will be the

most enviable address in the Emirate, an address that our

residents can now call home,” he added. As the leader and

exemplar of luxury living in Dubai, OMNIYAT became the

first developer to collaborate with acclaimed hospitality

brand Dorchester Collection,

to launch its first ever offering in the Middle East region.

This is a highly collaborative partnership, with luxury,

quality and attention to detail being at the centre of both

brand’s core values.

Similar to Dorchester Collection, OMNIYAT appeals to discerning

individuals who are well versed when it comes to

luxury living and are looking for a particular lifestyle. Both

companies share one common vision: delivering an ultraluxury

lifestyle with privacy and exclusivity.

Christopher Cowdray, CEO of Dorchester Collection, comments

“This project is a measure of true success, and

together with OMNIYAT, the region’s architectural visionary

and leader in the luxury real-estate landscape, we have

now opened the doors to this new and iconic landmark on

Dubai’s Palm Jumeirah.”

This residential landmark houses 94 immaculate and prestigious

residences with extensive views and the utmost

privacy without compromising décor and style. The interiors

and finishings are not the only reason why One at

Palm Jumeirah is becoming the epitome of luxury living,

the exteriors are an artwork in themselves.

One at Palm Jumeirah elevates the experience even further

by offering unbeatable Dorchester Collection services

including reserved loungers and beach butler service,

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spa treatments for residents, a private cinema, infinity

pools and even valet parking, to ensure the ultimate treatment

for its guests is to the highest standard. Additionally,

they offer 24- hour concierge and in-residence service

packages that include housekeeping, private chef dining

and florist services.

About OMNIYAT Group

One of the most visionary real estate development and

service groups in the Gulf Region, OMNIYAT creates living

canvases of residential, commercial, hospitality and retail

spaces: a oneof- a-kind premium experience. Approaching

the design, development and management of each

OMNIYAT property as if it were a unique work of art.

OMNIYAT nurtures and maintains close relationships with

the world’s leading architects, engineers, interior designers

and artists. Each project is unique, designed to create

a superior return on investment and to give every homeowner

the OMNIYAT guarantee of living in a bespoke

space that reflects their personality, achievements and



One at Palm Jumeirah by OMNIYAT Located on one of

the world’s most astonishing landmarks, One at Palm

Jumeirah, Dorchester Collection, Dubai, embodies modern-day

architecture at its finest. Reflecting the beauty of

the manmade island it calls home, One at Palm Jumeirah

perfectly captures the essence of Dubai beachfront living

through state-of-the-art facilities, illustrious designs, and

sheer luxurious living spaces.

The project’s every detail was conceptualized by a group

of passionate pioneers in the field, who came together

to create a masterpiece in the world of architecture and

design, breaking barriers and new grounds along the

way. At the heart of One at Palm Jumeirah lies a beautiful

contrast of textures, colors and designs. The project’s

staggering layout perfectly complements its minimalistic

interior. The backdrop of the development is equally surreal,

with views overlooking the sparkling

Dubai skyline and the Arabian Gulf.

Managed by legendary hospitality company Dorchester

Collection, One at Palm Jumeirah residences offer a luxurious

lifestyle experience like no other.



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14. – 19. 5. 2022

Frankfurt am Main


for Meat and



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Great anticipation for IFFA 2022: trade fair puts

the industry's top themes on the agenda

The number of registrations for IFFA 2022 is excellent

and reflects the mood and dynamism in the sector: after

the long Corona absence, everyone is looking forward

to meeting in person and to a lively exchange during the

international industry get-together from 14 to 19 May

2022 in Frankfurt am Main.

IFFA offers even more in 2022: in addition to the traditional

focus on meat processing, technologies for the

manufacturing of products from alternative protein

sources are now officially part of the fair's portfolio. The

market for meat alternatives is booming worldwide and

IFFA 2022 reflects this development with the new product


From 14 to 19 May 2022, visitors will experience innovations

for all process steps in meat and protein processing

on more than 120,000 square metres of exhibition space.

Whether slaughtering, cutting, processing, packaging,

selling, spices and additives: the leading companies

from Germany and abroad will present their innovations

at IFFA in Frankfurt am Main.

At the cutting edge: top themes at IFFA 2022

The demand for innovative automation and robotics

solutions to optimise processes and counter the

shortage of skilled workers in the sector remains high.

Coupled with a corresponding digital concept, the plants

can be monitored in real time. The next step into the

future is the data-driven factory: the flow of data in both

directions between production and the point of sale enables

completely new forms of marketing. Food safety is

the top priority throughout the entire food supply chain:

Hygienic design and digital monitoring solutions play a

major role here.

Climate-neutral by 2050 - that is what the European

Green Deal demands. What does this mean for the meat

and protein industry? The industry presents energyefficient

technologies, sustainable packaging solutions

and concepts to counter food waste at its international

platform. And last but not least, IFFA 2022 will reflect two

further megatrends: alternative proteins and individualisation

in the butcher's trade.

Synergetic: the complementary programme

In addition to the exhibitors' product innovations, IFFA

offers a varied complementary programme that takes up

current developments in the sector. Specialist lectures

with best-practice examples, special shows, competitions

and guided tours offer visitors the opportunity

to inform themselves, discuss and make new contacts.

Another supporting programme item, which is one of

the highlights of every IFFA, is the international quality

competitions organised by the German Butchers'

Association. In addition, the "IFFA

Forum" provides interested parties with specialist

impulses on top themes from the fields of business, technology

and development.

Safe at the Exhibition Centre

After the successful new start in the trade fair business,

the desire for physical meetings is great. With the officially

approved protection and hygiene concept, Messe

Frankfurt makes personal, business encounters possible

again, even in Corona times. The latest information on

Messe Frankfurt’s protection and hygiene concept can

be found here: www.iffa.com/hygiene.

Tickets for IFFA can be booked online from mid-February.


IFFA - Technology for Meat and Alternative Proteins will

take place from

14 to 19 May 2022 in Frankfurt am Main.

Further information:

www.iffa.com www.iffa.com/facebook www.iffa.com/

twitter www.iffa.com/linkedin

Information on all Messe Frankfurt trade fairs in the food

processing sector at: www.food-technologies.messefrankfurt.com


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Mandarin Oriental, Lago di Como has announced

that the resort will reopen its doors for the summer

season on 1 April 2022, and invites guests to experience

a new ‘Reactivate your Senses’ accommodation


Immersed in a blooming botanical park and nestled

on the sunny shores of charming Lake Como,

this elegant resort is the perfect blend between the

dynamic and the glamorous side of this unmissable

Italian destination.

The resort has made further enhancements to its

luxurious accommodation and public areas during

the seasonal closure, including a restyling of many

rooms and suites, overseen by Reveria, the esteemed

Milanese interior design studio.

Recognised as Italy's ‘Best Hotel Spa’ at the World Spa

Awards in October 2021, The resort’s Spa comprises

expansive treatment suites, a vertical Kneipp circuit,

indoor pool, Mediterranean bath, and an iconic outdoor

floating pool. Moreover, the expert team offers

holistic and tailored treatments, yoga and personal

training sessions within the lush gardens.

Chef Massimiliano Blasone continues at the helm of

L˜ARIA restaurant, seducing guests with his take on

Italian cuisine with Japanese influences. This season

he will also oversee CO.MO Bar & Bistrot, bringing

his cosmopolitan inspirations to the menus, which

include mouth-watering pizzas straight from the outdoor

oven and artfully presented creative cocktails,

paired with astonishing sunsets.


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Committed to creating unprecedented experiences, the resort

has appointed a dedicated Sports and Adventure Manager for

the upcoming season. From hiking the surrounding mountaintops

in search of the ultimate view, to thrill-seeking lake surfing

on a wakeboard and practicing Shinrin-yoku in the garden to

cruising the streets on a FIAT 500 Electric, the Sports & Adventure

Manager will personally ensure that guests enjoy tailored itineraries

to enjoy the myriad of new experiences lined up for the

2022 season.

The new Reactivate Your Senses accommodation package is

priced from EUR 1,225 per night, and includes:

• Luxurious accommodation

• Lakefront breakfast for two

• A 30-minute private consultation with the resort’s

• Sport and Adventure Manager

• A guided three-hour hike to the top of Monte Boletto for lake

views from above

• 10% discount when booking a second sports experience

• Three-course lakefront lunch for two at CO.MO Bar & Bistrot

(excludes beverages)

• Daily access to The Spa’s heat and water experiences

• Complimentary parking for one vehicle

• Complimentary in-room minibar (snacks and soft drinks)

For further information, visit mandarinoriental.com/lake-como.


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About Mandarin Oriental, Lago di Como

Mandarin Oriental, Lago di Como is a sanctuary of calm, nestled on the

sunny forest shores of Lake Como. 19th Century Villa Roccabruna is at the

heart of the resort, which features a total of 21 rooms, 52 suites and twostand-alone

private villas, skilfully renovated to create a sense of modern

Italian elegance with a subtle oriental charm. Idyllic lake views can be

enjoyed from the resort‘s restaurants, which include fine-dining restaurant

L˜ARIA, CO.MO Bar & Bistrot and the Pool Bar by the resort’s floating pool

on the lake. The Spa at Mandarin Oriental, Lago di Como is the largest on

the lake, with two private spa suites, two treatment rooms, a beauty studio,

a next-generation Technogym fitness centre and a holistic heat and water

experience area.

About Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award-winning owner and operator

of some of the world’s most luxurious hotels, resorts and residences.

Having grown from its Asian roots into a global brand, the Group now operates

36 hotels and seven residences in 24 countries and territories, with

each property reflecting the Group’s oriental heritage and unique sense

of place. Mandarin Oriental has a strong pipeline of hotels and residences

under development, and is a member of the Jardine Matheson Group.


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Nusa Dua, Bali, Indonesia, February 2022…

The popular Japanese cuisine from Hamabe

is now available for online delivery. The

Westin Resort Nusa Dua, Bali is excited to

announce its new inspiring Marriott Bonvoy

On Wheel’s collaboration, bringing a joyful dining

experience from Hamabe to your doorstep.

Tempt your tastebuds with a wide selection

of Hamabe specials, such as sashimi, ramen,

bento, robatayaki, and curry that are made

by order and stay fresh during delivery. Look

us up on your preferred GoFood or GrabFood

app for an authentic Japanese delicacy ready

to be enjoyed at home with your loved ones.

Your food delivery will come in visually pleasing

takeaway packaging. The Westin Resort Nusa Dua,

Bali is working with the talented local Balinese

illustrator, Monez, to bring a new look to our food

packaging boxes to elevate the Marriott Bonvoy

on Wheels experience. The beautiful art on each

box visualizes enriching activities that you can do

at Westin while keeping your food fresh and warm.

Ida Bagus Ratu Antoni Putra, S.Sn., M.Sn., known

as Monez, is an independent Bali-born and raised

illustrator. He completed his bachelor and master’s

degree in Art at the Indonesian Institute of

Arts in Bali. Monez has extensive experience as an

illustrator for more than 15 years, where he began

working as a pattern designer in the garment

industry and then received his reputation from

sharing his illustration works on social media.

His primary clients include Apple, Procreate App,

Affinity by Serif, Starbucks, Havaianas, Bali Zoo,

Grab, Walt Disney Indonesia, Aqua and many

more. Most of his art can be found on product

packaging, merchandise, and murals on hotel

and restaurant walls. He is a talented artist

known best for his digital illustration as well as

acrylic, oil, watercolor and charcoal paintings.

“We have seen an increased number of food

deliveries on the island, and we are inspired to

bring you the same dining experience from

Hamabe in the comfort of your home as part

of our Marriott Bonvoy On Wheels initiative.

The fun part of getting your food delivered is

to unpack and see what’s inside, so we have

been working with Monez to give a fresh look

on our eco-friendly food packaging that will

keep your food safe during delivery,” says Manoj

Rawat, the Executive Assistant Manager of Food

& Beverage of The Westin Resort Nusa Dua, Bali.

For more information, please visit www.westinnusaduabali.com

or social media @WestinBali

and @HamabeBali.

The Westin Resort Nusa Dua, Bali

The Westin Resort Nusa Dua, Bali enjoys a prime

beachfront location within an exclusive enclave

on the island’s southern shores. With 433 modern

rooms, it is a place where guests can be at

their best and experience total renewal. Exciting

dining venues anticipate global tastes with delicious

cuisines and healthy Eat Well menu options.

There is a choice of swimming pools, awardwinning

Heavenly Spa by Westin for relaxation,

WestinWORKOUT® to stay in shape and little ones

get to play at the Westin Family Kids Club. The

adjacent Bali International Convention Centre

provides comprehensive meeting resources

with space for up to 10,000 delegates. The resort

caters to the needs of leisure and business travellers

alike with exceptional services and facilities

to match.

Westin Hotels & Resorts

Westin Hotels & Resorts, hospitality’s global

leader in wellness for more than a decade,

empowers guests to transcend the rigors of

travel while on the road through the brand’s

Six Pillars of Well-being: Sleep Well, Eat Well,

Move Well, Feel Well, Work Well, and Play Well.

At 225 hotels and resorts in nearly 40 countries

and territories guests can experience wellness

offerings that include the brand’s iconic and

award-winning Heavenly Bed, a game-changing

gear lending program, TRX fitness equipment

in the signature WestinWORKOUT Fitness

Studios, delicious and nutritious menu offerings,

and more. Stay connected to Westin on T

witter, Instagram and Facebook. Westin is proud

to participate in Marriott Bonvoy, the global

travel program from Marriott International. The

program offers members an extraordinary portfolio

of global brands, exclusive experiences

on Marriott Bonvoy Moments and unparalleled

benefits including free nights and Elite status

recognition. To enroll for free or for more information

about the program, visit MarriottBonvoy.


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Hilton Singapore Orchard - Estate Restaurant

Hilton Debuts Largest

Hotel in Asia Pacific

with Opening of Hilton

Singapore Orchard

1,080-room landmark property brings exceptional

Hilton hospitality, leading design, world-class dining

and cutting-edge MICE experiences to Singapore

SINGAPORE – 24 February 2022 – Hilton (NYSE: HLT)

today opens Hilton Singapore Orchard, the company’s

largest hotel in Asia Pacific. Located at the heart

of Orchard Road, the 1,080-room property sets a new

benchmark of hospitality for the city’s renowned shopping

district with a vibrant blend of contemporary

design, innovative dining experiences and extensive

meeting spaces.

“Today we celebrate a key milestone with the opening

of our largest hotel in Asia Pacific. Hilton Singapore

Orchard is a fantastic showcase of our flagship brand

and places us in a strong position to usher in a new era

of travel. Together with our partners at OUE Limited, we

are confident that the hotel will be in a leading position

to cater to the travel demand that we anticipate

will come rapidly as global economies and travel networks

reconnect. Hilton Singapore Orchard will truly be

top of mind for both leisure and business guests as it

delivers exceptional experiences supported by Hilton’s

renowned hospitality,” said Alan Watts, president, Asia

Pacific, Hilton.

“As one of the largest hospitality companies in the

world, Hilton is renowned for its strong brand recognition,

global distribution network, and successful

loyalty programme – all of which combined will provide

our property with a competitive advantage and

enhance its positioning in the market,” said Brian Riady,

Deputy Chief Executive Officer and Executive Director,

OUE Limited. “We are confident Hilton Singapore

Orchard will be a leading lifestyle destination for locals

and travellers alike.”

Hilton Singapore Orchard Exterior

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Singapore is a key business hub and world-renowned

leisure destination for travellers around the world. The

hotel’s positioning in the heart of the city-state’s lifestyle,

fashion and dining haven, with a direct connection to

luxury shopping centre Mandarin Gallery, ensures easy

access to the best global brands and gourmet offerings,

as well as premier specialist medical centres and the central

business district.

Hilton Singapore Orchard features modern contemporary

design that pays homage to Singapore’s rich colonial

history and agricultural heritage. Botanical references

are reflected throughout the hotel’s artwork and interiors

while embracing a seamless and eco-friendly guest

experience. Energy-efficient technology such as in-room

motion, air-condition and light sensors feature in every

room and suite, while digital key access and smartphone

connected services offer greater convenience for guests

on the go.

Alexandra Jaritz, senior vice president, brand management,

Asia Pacific, Hilton, said,

“With its strategic location, stylish design, diverse array

of culinary concepts and bespoke events capabilities,

Hilton Singapore Orchard will be a beacon for the brand.

We look forward to delivering exceptional experiences

complemented by Hilton’s signature hospitality.”

Hilton Singapore From Osteria Orchard Mozza - Reception by celebrated chef Nancy Silverton

to residential all-day dining restaurant Estate, Hilton

Singapore Orchard’s five curated concepts will satisfy

even the most discerning palates, with something

for every taste and occasion. For afternoon tea or an

aperitif, guests can enjoy barista-quality brews, botanical-inspired

afternoon tea, handcrafted cocktails or

artisanal pastries at Ginger.Lily. Two-Michelin-starred

Shisen Hanten by Chen Kentaro and award-winning

Chatterbox famed for their local Singapore delights

round up the stellar culinary line up at Hilton Singapore

Orchard. The hotel features a sprawling 2,400 square

metres of event facilities for meetings, conferences and

events of all sizes, which include 16 highly versatile

spaces bathed in natural light.

Two pillarless ballrooms – the elegant Grand Ballroom

accommodating up to 900 guests and multi-tiered

amphitheatre-style Imperial Ballroom with panoramic

city views – are fitted with state-of-the-art LED walls, and

lighting and sound technologies to create memorable

event experiences.

Hilton Singapore Orchard is located at 333 Orchard Road,

Singapore 238867. For more information, or to make a

reservation, guests may visit Hilton Singapore Orchard

or call +65 6737 4411.

Hilton Singapore Orchard has rolled out Hilton CleanStay,

Hilton’s industry-leading global cleaning and disinfection

programme. It provides guests with peace of mind

thanks to enhanced levels of cleanliness throughout

every aspect of their experience, ensuring the safety

and well-being of guests without compromising on the

hospitality for which Hilton is known.

Hilton Singapore Orchard is part of Hilton Honors, the

award-winning guest-loyalty programme for Hilton's 18

distinct hotel brands. Members who book directly on

the hotel’s website will have access to instant benefits,

including a flexible payment slider that allows members

to choose nearly any combination of points and money

to book a stay, an exclusive member discount,

free standard Wi-Fi and the Hilton Honors mobile app.

Members also have access to contactless technology

exclusively through the industry-leading Hilton Honors

mobile app, where Hilton Honors members can check-in,

choose their room and access their room using Digital


Opening Stay Offer

To experience the new Hilton Singapore Orchard, book

and stay by 30 June 2022 to enjoy a special opening

offer. Offer includes breakfast for two, 25 percent off

food and beverage at Estate and Ginger.Lily, premium

Wi-Fi, late check-out / early check-in (subject to availability)

and 1,000 additional Hilton Honors points per night.

Terms and Conditions apply.

Opening Dining Offer

As part of the Like A Member Campaign, Hilton Honors

members will enjoy up to 25% off food and beverage

and earn 500 Hilton Honors bonus points at Estate and

Ginger.Lily until 30 June 2022. Terms and conditions


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About Hilton Hotels & Resorts

For over a century, Hilton Hotels & Resorts has set the

benchmark for hospitality around the world, providing

new product innovations and services to meet guests'

evolving needs. With nearly 600 hotels across six continents,

Hilton Hotels & Resorts properties are located

in the world’s most sought-after destinations for guests

who know that where they stay matters. Experience

a positive stay at Hilton Hotels & Resorts by booking

at hiltonhotels.com or through the industry-leading

Hilton Honors app. Hilton Honors members who book

directly through preferred Hilton channels have access

to instant benefits. Learn more about Hilton Hotels &

Resorts at newsroom.hilton.com/hhr, and follow the

brand on Facebook, Twitter and Instagram.

About Hilton

Hilton (NYSE: HLT) is a leading global hospitality

company with a portfolio of 18 world-class brands

comprising more than 6,800 properties and more

than 1 million rooms, in 122 countries and territories.

Dedicated to fulfilling its founding vision to fill the earth

with the light and warmth of hospitality, Hilton has

welcomed more than 3 billion guests in its more than

100-year history, earned a top spot on the 2021 World’s

Best Workplaces list and been recognized as a global

leader on the Dow Jones Sustainability Indices for five

consecutive years. In 2021, in addition to opening more

than one hotel a day, Hilton introduced several industry-leading

technology enhancements to improve the

guest experience, including Digital Key Share, automated

complimentary room upgrades and the ability

to book confirmed connecting rooms. Through the

award-winning guest loyalty program Hilton Honors,

the nearly 128 million members who book directly

with Hilton can earn Points for hotel stays and experiences

money can’t buy. With the free Hilton Honors app,

guests can book their stay, select their room, check in,

unlock their door with a Digital Key and check out, all

from their smartphone. Visit newsroom.hilton.com for

more information, and connect with Hilton on Facebo

ok, Twitter, LinkedIn, Instagram and YouTube.

for its landmark property portfolio in Singapore, OUE

consistently leverages its expertise in property development

and asset management to maximise yields and

unlock value. As at 31 December 2021, OUE’s real estate

portfolio was valued at S$9.5 billion.

OUE is the manager of two SGX-listed REITs: OUE

Commercial Real Estate Investment Trust and First Real

Estate Investment Trust. As at 31 December 2021, OUE

managed S$7.5 billion in funds under management

across its two REIT platforms and its managed accounts.

Since 2017, OUE has expanded its business activities

into the complementary and high-growth healthcare

and consumer sectors. OUE is the controlling shareholder

of OUE Lippo Healthcare Limited, an SGX-listed,

integrated healthcare services provider that owns,

operates and invests in quality healthcare assets in

high-growth Asian markets.

Anchored by its “Transformational Thinking” philosophy,

OUE has built a reputation for developing iconic

projects, transforming communities, providing exceptional

service to customers and delivering long-term

value to stakeholders.

For the latest news from OUE, visit www.oue.com.sg

About OUE Limited

OUE Limited (SGX:LJ3) is a leading pan-Asian, full service

real estate development, investment and management

company with assets across the commercial, hospitality,

retail, residential and healthcare sectors. Best known


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• Acquisition of AIR HAMBURG strengthens Vista’s position

across European and Middle Eastern markets;

• Experienced AIR HAMBURG management team

remaining in positions;

• On a combined basis, the transaction would see Vista

increase flight hours by ~30% globally, and have a

~15% market share of the global charter market;

• Transaction expected to be completed in the first half

of 2022, subject to customary closing conditions and

regulatory approvals;

• 44 additional aircraft available to Members across

VistaJet and XO fleets, bringing Vista’s total global

group fleet to over 240 aircraft, including owned and


• Follows the recent successful integrations of Red

Wing Aviation, Apollo Jets and Talon Air into Vista’s

global infrastructure.

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Vista Global Holding (Vista), the world’s leading private

aviation group, announces that it has entered

into an agreement to acquire AIR HAMBURG’s operating

platform and maintenance services.

Founded in 2006, AIR HAMBURG has become one

of the most well-established full-service private aviation

companies, flying to over 1,000 destinations

in Europe alone. It is the largest private jet operator

by number of flights across Europe, organizing over

18,800 flights for its clients in 2021,

and it is second only to Vista in terms of hours

flown, recording over 35,000 hours in 2021. As a

result, Vista expects an increase of around 30% in

flight hours (on a combined basis) globally following

the completion of the transaction.

Thomas Flohr, Vista’s Founder and Chairman said:

“Today’s announcement brings a renowned institution

of the European private aviation market into

the Vista group and complements our growth and

service offering across Europe and the Middle East.


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AIR HAMBURG is an impressive, wellestablished

and profitable business

with a long-standing track record in

best-in-class client service — like Vista,

it is known for its reliability and consistency

throughout a scaling fleet and

high utilization.

“Vista’s leading flying solutions, with

a business model based on a floating

fleet, allows us to implement a

quick, seamless integration. This is yet

another demonstration of Vista’s unrivaled

commitment to ensuring all our

Members have access to the best value

flying solutions across the world at any

given moment.

It is incredibly exciting to welcome

over 650 highly-skilled new colleagues

to become part of the Vista family of

experts at one of the most exciting

times for our industry. It has been

an absolute pleasure to work closely

with the leadership team to ensure

both companies capitalize fully on

the global opportunities within the

expanding private aviation market.”

The acquisition will augment Vista’s

scale and fleet offering across key strategic

regions and brings together two

long-established reputable companies

with the shared vision of delivering

the most reliable and consistent flying

solutions and best experiences to

their Members. The merger is the latest

step in Vista’s relentless transformation

of the highly fragmented business

aviation ecosystem. Following strong

global demand for private aviation

services from new and existing clients,

the move builds on the recent integrations

of Apollo Jets, Talon Air and Red

Wing Aviation.

In addition to a thriving charter

business, Vista will integrate AIR

HAMBURG’s world-class EASA Part

145 maintenance hub at Baden Baden

Airpark, along with its Executive

Handling division and VIP lounge at

Hamburg Airport which will be available

for Vista Members to use.

Floris Helmers, AIR HAMBURG’s CEO

and Managing Director said: “This is

an incredible opportunity to remain at

the top of the growing business aviation

market. Over the last three years

we have experienced strong growth,

significantly increasing our market

share across Europe and beyond. This

cooperation between two of the largest

operators means increasing our

stability and securing further growth

for our business, while allowing our

team to showcase their strength and

competencies to the most sophisticated

clientele. We are looking forward

to this next chapter in joining the Vista


AIR HAMBURG’s growing private jet

operation complements Vista’s owned

fleet services, and its 44 contracted

aircraft, including Lineage 1000E,

Dassault Falcon 7X, and Embraer

Legacy models, will be available to all

Vista Members.

About Vista

Vista Global Holding’s (Vista) subsidiaries

provide worldwide business

flight services. A global group headquartered

at the DIFC in Dubai, Vista

integrates a unique portfolio of companies

offering asset-free services

to cover all key aspects of business

aviation: guaranteed and on demand

global flight coverage; subscription

and Membership solutions; and

cutting-edge mobility technology.

The Group’s mission is to lead the

change to provide clients with the

most advanced flying services at the

very best value, anytime, anywhere

around the world. Vista’s knowledge

and understanding of all facets of the

industry deliver the best end-to-end

offering and technology to all business

aviation clients, through its VistaJet

and XO branded services and duly

licensed carriers. Vista is not a direct air

carrier and does not operate or charter


More Vista information and news at


About AIR HAMBURG Since April 2006,

the AIR HAMBURG Group has been a

full-service aviation provider based in

Hamburg, Germany, employing more

than 650 people and consists of:


HAMBURG Private Jets is the main

group and the largest European charter

airline. Its fleet of 44 jets consists

of: Lineage 1000E, Falcon 7X, Legacy

600/650/650E, Legacy 500, Praetor

600, Cessna Citation XLS+, Phenom

300/300E as well as Cessna Citation

CJ3. Over the past three years, the company

has experienced strong growth,

welcoming around 10 new jets per

year, and significantly increasing market

share. Its exceptional service has

been recognized by industry bodies

including the ACA Excellence Award

for “best executive passenger charter

operator”, and IS-BAO and Wyvern-

Wingman certifications. With a floating

fleet business model, its private jets

are strategically positioned around the

world to provide the most streamlined

service possible. Regardless of where

clients are in the world, AIR HAMBURG

Private Jets can have a jet with them in

no time, ready to fly to any destination,

even at short notice, and in hard-toreach

areas. Its Operations Control

Center takes care of everything while

passengers relax or plan their next


More information and news at www.


48th | 2022 | www.hotelier-indonesia.com 171

AIR HAMBURG TECHNIK Where the ultimate efficiency

and the highest standards meet. When it comes to the

Embraer Lineage 1000E, Legacy 600/650/650E, Praetor

600, Legacy 500/450, the Cessna Citation XLS+ aircraft

and the Embraer Phenom

300/300E — AIR HAMBURG TECHNIK are the team to

call. Private aviation is a 24/7 business that requires

speed and flexibility. Maintaining AIR HAMBURG Private

Jets’ fleet of more than 40 aircraft has bolstered experience

in highly responsive support. The EASA Part 145

maintenance organization is based at Karlsruhe/Baden

EDSB airport. Located in the heart of Europe, the base

has hangarage, line and heavy maintenance, aircraft

special tooling, testing equipment, and a parts logistics


More information and news at www.ahtechnik.de



Vista Global Holding Limited (“Vista”) does not own or

operate any aircraft. All flights are performed by FAAlicensed/DOT-registered

EASA or U.S. certified Vista

group direct air carriers and/or partner operators.

Vista holds non-controlling minority stakes in XOJET

Aviation, GMJ Air Shuttle, Red Wing Aviation and Talon


Quarterly | Hotel | Bali | 5 January 2022

Welcome to Bali!

Insights & recommendations

The spread of Covid-19 cases is gradually becoming under control. The government has been

lowering the PPKM level and reopening tourism activities. From October 14th, 2021, the

government started a trial by opening direct flights from 19 countries subject to certain rules.

Quarantine is also still being enforced.

Indonesia is going to host several International MICE events in 2022 to help boost tourism and

business in in the country. Revenge Tourism will also create a very positive back-up to the

number of visitors to Bali. In the meantime, the current PPKM is also perfect timing as hoteliers

can improve their quality of services and products to a higher level. All the practice will improve

planning and lead to better execution.

Q4 2021

Full Year 2021


Annual Avg.


It is estimated that there will be several new

hotels in Bali in the short-term. However,

actual conditions can affect the timing of the

additional supply.

82 rooms

374 rooms

223 rooms


End Q4


End 2021

Annual Avg

Growth 2021–25/

End 2025


Occupancy is expected to increase due to

several events which will be held in Bali, as

well as the opening of international borders,

although this is only for several countries.

The domestic market is likely to be the main

demand driver.

3.6% 18.6%

17.3% 35.9%


Room rates

Room rates are increasing slower than

occupancy rates.

1.4% 35.9%




Source: Colliers Indonesia. Note: IDR 14,267 = USD 1.00

Quarterly | Hotel | Jakarta | 5 January 2022

Will Omicron be the new obstacle?

Insights & recommendations

2021 has been a roller coaster year for the hotel industry in Jakarta. Conditions at the beginning

of the year looked promising but, due to an increase in Covid cases, government finally had to

implement a strict PPKM (public activity restrictions) in July. As a result, the performance of hotels

declined drastically. As conditions improved, government began to loosen the PPKM and activities

resumed but, at the end of the year, a new variant emerged which might be another stumbling

block for the hotel industry.

Many hotels in Jakarta will be focusing more on MICE business, whilst the surrounding regions

(BODETABEK) will also share the same market segment. However, support areas will also share

the leisure and Staycation sectors better outside Jakarta.

Q4 2021

Full Year 2021


Annual Avg.


Conditions are gradually improving, supply is

expected to increase.

153 rooms

665 rooms

438 rooms


End Q4


End 2021

Annual Avg

Growth 2021–25/

End 2025


Occupancy will increase as more activities

restart. However, it’s necessary to be

vigilant so that there is no spike in cases

which will stop activities.

2.5% 11.1%

48.3% 52.2%


Room rates

Room rate trends are positive but are slower

to bounce back than occupancy.

5.4% 7.6%




Source: Colliers Indonesia. Note: IDR 14,267 = USD 1.00

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