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RAVENA, from page 29<br />
Street in Ravena,” Musso said at<br />
a business panel in the village<br />
Dec. 3. “It was like a warm hug<br />
— it was ‘Come, come, we want<br />
you,’ and it really felt like we<br />
were coming home.”<br />
The village is business friendly,<br />
other entrepreneurs agreed.<br />
Steve Douglas, owner of Rail to<br />
River Brewing, said a turning<br />
point for bringing his business<br />
model to life came when the<br />
village’s zoning board gave it<br />
their stamp of approval.<br />
“That was when we knew this<br />
would work,” Douglas said.<br />
“Everybody has been just fantastic,<br />
everybody has been enthusiastic.<br />
The community has<br />
been incredible.”<br />
Rail to River Brewing’s grand<br />
opening the day after Thanksgiving<br />
2021 was a full house,<br />
with customers packing the nanobrewery<br />
to the rafters, with a<br />
line of customers snaking out<br />
the door.<br />
“We have had quite a few new businesses coming<br />
in. We have Alli’s Bridal, which was the old Davis’<br />
Drug Store site, and we also approved a comic<br />
book and collectibles gaming store that shares<br />
that building with them. Both are on<br />
Central Avenue near Main Street.”<br />
— Mayor Bill Misuraca<br />
Musso said a small-town business<br />
can compete against major<br />
national competitors by offering<br />
something those bigger<br />
businesses can’t — the personal<br />
touch.<br />
“We give that personalized service<br />
and we are always there,”<br />
Musso said. “If I am awake, I answer<br />
the phone. We even had a<br />
customer who got their phones<br />
the day before Thanksgiving<br />
and called me and I told them<br />
to come on Thanksgiving. He<br />
couldn’t believe it. So he came<br />
on Thanksgiving and he got his<br />
phones activated.”<br />
A small Main Street business<br />
offers amenities bigger chains<br />
can’t.<br />
“We are always there — you can<br />
always get a hold of us,” Musso<br />
said. “It’s not ‘press 1’ for this,<br />
‘press 2’ for that. People are so<br />
tired of calling places and you<br />
can’t talk to a human.”<br />
As the community continues to<br />
grow, there are challenges that<br />
need to be met, the mayor said.<br />
“The biggest thing that we are<br />
trying to do is upgrade our infrastructure<br />
and our delivery<br />
of water and containment of<br />
wastewater because that is the<br />
bedrock — if you want to open<br />
a business, you have to have<br />
your utilities so the upgrades<br />
to our water plant and distribution<br />
are a big thing. That’s the<br />
very first phase,” Misuraca said.<br />
Several areas in the community<br />
are in a flood plain, so flooding<br />
is an issue in some places. The<br />
village recently built a bioretention<br />
pond off Main Street<br />
behind the municipal parking<br />
lot, and another bioretention<br />
pond is going in at Faith Plaza.<br />
Both projects utilize state grant<br />
money and are aimed at using<br />
green resources to prevent<br />
flooding.<br />
“I think the first one was in the<br />
neighborhood of just under a<br />
half million dollars,” Misuraca<br />
said. “We do as much of the<br />
work in-house as possible,<br />
which keeps the costs very<br />
low because instead of having<br />
to contribute a percentage of<br />
money for a matching grant,<br />
we use our skilled workers to<br />
do the job, which is called ‘inkind.’<br />
It saves us a lot of money<br />
out of pocket.”<br />
See RAVENA, page 32<br />
Dignified Personal Services<br />
“Four Generations and Over One<br />
Century of Service to Our <strong>Community</strong>”<br />
19 PULVER AVENUE • RAVENA, NY 12143<br />
518-756-8333<br />
WWW.BABCOCKFUNERALHOMEINC.COM<br />
PRE-PLANNING AVAILABLE • HANDICAPPED ACCESSIBLE<br />
Steven Douglas, of Rail to River Brewing on Main Street, working behind the scenes at his new nanobrewery.<br />
CONTRIBUTED PHOTO<br />
30 • <strong>RCS</strong> <strong>Community</strong> <strong>Guidebook</strong> <strong>RCS</strong> <strong>Community</strong> <strong>Guidebook</strong> • 31