Business Action | Spring 2022

businessaction

Spring 2022 issue of the independent North Devon-based business magazine covering news on business and enterprise in the area. This issue includes profiles of the finalists in our North Devon Business Awards 2022, features on the North Devon UNESCO Biosphere, business support programmes and more.

usiness

ACTION

north enterprise

devon

growth

innovation

news & views

business-action.co.uk | Spring 2022 | @businessactionm


CONTENTS WELCOME HEADER

business

ACTION

WINNING AGAINST ALL ODDS

Continuous challenge

Justasweemergefromthe

pandemicwithasighofrelief

andwelcomeareturnto

normality,awarbreaksout

creatingsignificantturbulence

intheworldeconomy.

Whilethe20thcentury

luxuriatedintheRoaring

Twenties,weweatherthe

TurbulentTwenties.

Ifwethoughtlifewould

becomemorepredictableafter

thepandemic,wewerewrong.

Continuous achievement

Withthisinmind,ourBusiness

ActionAwardsdemonstrate

howsomeNorthDevon

businessescontinuetowin

againstallodds.Recordentry

numbers–10%abovelastyear

–andimpressivequalityarean

inspirationtousall.

Impressed by entrants

Weannouncethefinalistsin

our12awardscategorieson

pages12to21.Thecompetition

wasextremelytoughandwe

thankallentrantsforentering.

Congratulationstoallfinalists!

Awards event

Thewinnerswillbeannounced

attheNorthDevonBusiness

Awards2022eventatthe

LandmarkTheatre,Ilfracombe

ontheeveningofThursday

19May2022.

Ticketsfortheawardsevent

willgoonsaleshortlyat

business-action.co.uk/awards

Cover story

Wespottedthisissue’scover

photoonamarketingleafletin

ashop.Neverunderestimate

thepowerofprint!

ReadthestoryofEasy

DiversanditsLundyDiveTrips

onpage4.

Support this magazine

Likeallbusinesses,ourcosts

areincreasing.Ifyouappreciate

readingthismagazine,please

supportusbysubscribingfor

just£30ayear–includesfour

copiessentbypostplus

YOUR EDITOR

Robert Zarywacz

Editor & Publisher

t: 07971 176044

e: robertz@business-action.co.uk

@robertz

businesslistingonlineandin

print–orselectingan

advertisingpackageat

business-action.co.uk/advertise

Web site | business-action.co.uk

Online version | business-action.uk

Vol 4 Issue 1 – Spring 2022 – distribution 2,000

Welcome.................................................................................................................

News: Providing the dream property selling experience.................. 1

News: Canine portraits capture dogs in the dog house.................... 1

News: Financial planner’s 25 years’ service.......................................... 2

Business directory: Find products and services................................. 3

Tourism: Encountering wildlife underwater .......................................... 4

Environment: Largest green economy award for Biosphere ........ 5

Environment: Nature tourism collaboration........................................... 5

Tourism: New festival promotes responsible tourism....................... 6

Business support: Big Benefits for Small Businesses..................... 7

Work hubs: Work hub provides space for businesses...................... 8

Networking: Building a cohesive Devon business community

throughout the county...................................................................................... 9

Networking: Meet the chamber at Petroc................................................. 9

Engineering: Firm provides uplifting service during lockdowns.. 10

News: Art business to open second gallery........................................... 11

Awards: Let’s celebrate................................................................................... 11

Awards: Record number of awards entries............................................ 12

Awards: Lead sponsor message................................................................. 13

Awards: Who are the finalists?..................................................................... 14

Awards: Awards judges assess high quality entries.......................... 21

© Need it Find it 2022. All information in this magazine is published in good faith.

Any views expressed are not necessarily those of the publisher, Need it Find it.

Readers are strongly recommended to seek advice from an appropriate professional

before taking any action on any topic discussed in the magazine and to check full

terms and conditions of any products or services promoted in advertisements.

ii

ii

business action | Spring 2022 | business-action.co.uk


HEADER NEWS

“Moving houseisoneofthe

mostchallengingexperiences

inyourlife,”saysAmanda

Woodham.Toimprovethis

experience,Amandahas

launchedOpenHouseEstate

AgentsinNorthDevon.

Amandahasalwaysbeen

passionateaboutmakinga

differenceandduringher23

yearswithanationalbank

alwaysensuredshelookedafter

herteamassheknewthat,asa

result,theywouldlookafter

theircustomers.

Amandahasalsoalways

lovedpropertyandmoved

housealot,butshefeltthatthe

experiencewasoftennotas

goodasitshouldhavebeen:“I

didn’thavea‘wow’experience.

Iwantedsomeonethatnotonly

soldthehouse,butdidallthe

relentlessfollow-up.Thatwas

myfrustration.”

ThisiswhatAmandanow

offersthroughOpenHouse

Amanda Woodham of Open House Estate Agents

Providing the dream property

selling experience

Canine portraits capture dogs in the Dog House

The Lyn Valley Dog Housein

LyntoncelebratedValentines

weekendwithaseriesofevents

basedaroundthethemeof

‘Loveyourdog,lovealldogs,

andlovewhereyoulive’.

Toadvertisethis,theinhousecanineteamorganised

telegramspostedontelegraph

polesandlamppostsaround

theareasoalltheirfriends

couldseewhatwasplanned.

Therewasacompetitionfor

ownerstopostphotosoftheir

dogsreadingthetelegrams,

whichwaswonbyKasey.

Forthefirstevent,local

artistJosephWitchalltookup

residencyintheshop,where

hedrewcartoonsandportraits

oflocaldogs.Thetake-upfor

thiswassosuccessfulthatnot

notonlydidalargenumberof

localdogscomeinfora

EstateAgents.Anational

networkofestateagentswith

alltheback-upsellersand

buyerswouldexpect,Amanda

providesalocal,personal

servicetomanageallaspectsof

Artist Joseph Witchall with one of his 52 canine models

propertysalesthroughout

NorthDevon.

Amanda’saimistoremove

thestressofmovinghouseby

deliveringtheexperienceshe

herselfsought.Herfocusis

verymuchonqualityrather

thanquantityofsales,enabling

eachclienttomovehome

withoutunnecessaryworries.

Withextensiveexperienceof

workingwithmortgage

advisersandsolicitorsduring

herbankingcareer,Amanda

nowworkswithchosenlocal

providers,who,togetherwith

OpenHouseEstateAgents’

back-upsupport,enable

Amandatoprovideclientswith

acomprehensiveservice.

Withaloveofproperty,

Amandalookstohandlethe

saleofthefullrangeofhomes,

givingherundividedattention

ineverycase.

■ Details07894030837or

onlineestateagents.org.uk

sitting,butalsoloyalfollowers

fromaroundthecountrysent

inphotographsoftheirdogs,

askingtotakepart.Inall,

therewere52requestsfor

portraits,withthefurthest

beingsenttoGuernsey.

Thiswasoneofthemost

successfuleventsfortheLyn

ValleyDogHouseanditraised

asignificantsumfortheDogs

Trust.Aswellasconvincing

Josephthatanewcareerin

pet-relatedartwasworth

considering,itcreatedthe

opportunitytomeetmore

localdogsandforownersto

meeteachother.

WhileaSundaybeachclean

waspostponedduetobad

weather,theLynValleyDog

Houseisplanningmoreevents

forthefuture.

■ thelynvalleydoghouse.com

@businessactionm | Spring 2022 | business action 1


NEWS

Financial planner’s 25 years’ service

Although selling wiveswas

notinthejobdescription,

becomingafinancialplanner

wasScottPickard’sdreamfrom

anearlyage.

Heisstilllivingthatdream

ashecelebratesaquarterofa

centurywithawell-known

NorthDevonfirm.

Scotthasclockedupan

impressive25yearsofservice

withPhilipJMilton&

CompanyPlcandtothisday

stillenjoyssharingthe

aspirationsandgoalsofhis

clientsandgivingguidanceon

howtoachievethem.

Hejoinedthecompanyin

1996andsettledinwell,but

thereweresomeamusing

hiccoughsalongtheway,

includingadraftreportwhich

mentionedthataclienthad

soldhiswife.

Scottsaid:“Whenchecking

oneofmyearlierpiecesof

work,IrecallImadeanerror

referringtoaclientwhosaidhe

hadrecentlysoldhiswife’scar.

“Iactuallyreferencedinmy

draftreporttheclienthaving

soldhiswife–Philipnotedin

redalongsideoutofcuriosity

thatImaywishtoaskhow

manycamelshereceivedforher.

“Ididn’tgetthehump,butit

25 years’ service presentation: (from left) Scott Pickard with Philip Milton

showstheattentiontoaccuracy

anddetailwehavealwaysdone

ourbesttoachieve!”

Nowaged48,hestarted

workforPJM&Coasanewly

qualifiedadviserandwas

appointedadirectorjustone

yearlater.

Sincethen,hehasgained

manyadditionalqualifications

andbyage37achievedthe

prestigiouscharteredfinancial

plannerqualification,

consideredamongthehighest

intheindustry.

BornandbredinNorth

Devon,ScottwenttoPark

CommunitySchoolandthen

ontostudyatNorthDevon

College(nowPetroc).

Fromayoungagehehadan

interestinbecomingafinancial

planner–oftencalleda

financialadviser.

Initially,hegotajobwithan

insurancecompany,inthedays

whenthatmeantknockingon

doorsonceamonthtocollect

paymentsanddiscusspolicies

withclients.

However,nospousesever

changedhandsandScott

continuestoenjoyaclose

relationshipwithclients.

Headded:“Peopleseemto

feelateasetalkingtomeand

sharealotofverypersonal

informationanditisvery

humblingwhenyouropinions

andrecommendationsbecome

sovalued–youcometoknow

theiraspirationsandgoalsand

it’saprivilegetheyareprepared

toletyouintothat.

“It’sthatrecognitionofyour

valueandcontributionand

encouragementtobecomethe

bestyoucanbewhichyoucan

getinasmallerlocalbusiness

thatyouwouldn’tgetinalarger

nationalgroup.”

PJM&CoPlcmanaging

directorPhilipMiltonpraised

Scott’scontributiontothe

businessandsaidhewasavery

trustworthypairofhands.

Hesaid:“Scotthasanatural

rapportwithhisclientsand

theyknowtheycanentrust

theirfinancialorinvestment

needstohim.

“Itseemsthatveryfew

peoplethesedaysstaywiththe

samefirmforsuchalongperiod

oftimeandthatkindofloyalty

andtalentisveryhardtofind.”

Inrecognitionofhislong

service,PhilippresentedScott

with‘ALarchwoodGarden’,an

oilpaintingbywell-known

Englishlandscapepainterand

bookillustratorErnestWilliam

Haslehust,sourcedfromElford

GalleryinChagford.

■ Details01271344300or

miltonpj.net

2 business action | Spring 2022 | business-action.co.uk


DIRECTORY

ACCOUNTANTS

Cranford Business Services

Bideford

t: 01237 488077

w: accountsindevon.co.uk

JD Accountants (South West) Ltd

Barnstaple

t: 01271 378606

AESTHETIC CLINICS

Orchard Clinic

Bideford

w: orchardclinic.net

ANTIQUE MAPS & CHARTS

Old Folding Maps

South Molton

t: 01769 573935

w: foldingmaps.co.uk

BRANDING & DESIGN

Boom Boom Media

Barnstaple

t: 01271 326694

w: boomboommedia.co.uk

BrandLanterns

Barnstaple

t: 01271 372620

w: brandlanterns.co.uk

BREWERY

Combe Brewing Company

Ilfracombe

t: 07973 488409

w: facebook.com/

CombeBrewingCompany

GT Ales

Chivenor

t: 01271 267420

w: gtales.co.uk

BUILDING SUPPLIES

Heritage Cob and Lime

Bideford

t: 01237 477431

w: heritagecobandlime.com

RGB Building Supplies

Branches in Barnstaple, Bideford,

Hatherleigh, Holsworthy,

Ilfracombe, Okehampton, South

Molton, Tiverton

w: rgbltd.co.uk

BUSINESS ADVISORS

Pound Lane Financial Management

North Devon

t: 07801 199671

w: poundlane.co.uk

BUSINESS SUPPORT

Be Ready Employer Hub

Devon

t: 01392 241124

w: readydevon.org.uk

CAR SALES & SERVICING

Blights Motors

Bideford

t: 01237 472282

w: blightsmotors.co.uk

COMMERCIAL PROPERTY

James Doble Commercial

North Devon

t: 01237 424053

w: jd-commercial.co.uk

CONSTRUCTION

Advanced Scaffolding

Barnstaple

t: 01271 321100

w: advancedscaffoldingltd.co.uk

COPIERS & PRINTERS

Clarity Copiers North Devon

Barnstaple & North Devon

t: 01271 374061

w: claritynorthdevon.co.uk

COPYWRITING & MARKETING

Zarywacz

North Devon & UK

t: 01271 879100

w: z2z.com

COUNSELLING & PSYCHOTHERAPY

Devon Counselling Training

Barnstaple

t: 07522 841009

w: devoncounsellingtraining.co.uk

North Devon Counselling

Barnstaple

t: 07872 501606

w: northdevoncounselling.co.uk

DIGITAL & WEB SITES

Kameleon

Barnstaple

t: 01271 375100

w: kameleondigital.uk

Peak Online

Bideford

t: 01237 721256

w: northdevon.peak-online.uk.com

DINING

Terrace Tapas & Wine Bar

Ilfracombe

t: 01271 863482

w: terracetapasbar.co.uk

The Royal George

Appledore

t: 01237 424 138

w: trgpub.co.uk

ENVIRONMENT

North Devon Biosphere

North Devon

t: 01392 388647

w: northdevonbiosphere.org.uk

FINANCE

SWIG Finance

North Devon & South West

t: 01872 227 932

w: swigfinance.co.uk

FINANCIAL ADVISERS

D Scott Financial

Bideford

t: 01237 426450

w: dscottfinancial.co.uk

Philip J Milton & Co Plc

Barnstaple

t: 01271 344300

w: miltonpj.net

GARDENING & LANDSCAPING

AB SEA Services

Torrington

t: 07799 478318

w: abseaservices.com

HEALTH & SAFETY

Safety Supplies Direct

Barnstaple

t: 01271 377558

w: safetysuppliesdirect.co.uk

HOLIDAY COTTAGES

Marsdens Devon Cottages

North Devon

t: 01271 813777

w: marsdens.co.uk

HOTELS

The Carlton

Ilfracombe

t: 01271 862446

w: ilfracombecarlton.co.uk

HUMAN RESOURCES

Fitzgerald HR

Barnstaple, Exeter, London &

Wellington

t: 01271 859267

w: fitzgeraldhr.co.uk

INSURANCE

Together Insurance Solutions

Barnstaple

t: 01271 347147

w: togetherinsurancesolutions.co.uk

INTERNATIONAL TRADE SUPPORT

International Trade Matters Ltd

Bampton

t: 01398 332881

w: internationaltradematters.com

IT

Lineal Software Solutions

Barnstaple

t: 01271 375999

w: lineal.co.uk

JOINERY & CARPENTRY

Bespoke Timber Joinery &

Carpentry

Barnstaple

t: 01271 603411

w: bespoketimberjc.co.uk

LOCKSMITHS

MJS Locksmith

Bideford

t: 07532 139388

w: northdevonlocksmith.co.uk

SW Locksmiths

Holsworthy / Bude

t: 01409 255533

w: swlocksmiths.com

MANUFACTURERS

The Clovelly Soap Company

Clovelly

t: 01237 432280

w: theclovellysoapcompany.com

Smart Manufacturing

Bideford

t: 01237 471977

w: smart-manufacturing.co.uk

MASSAGE & BEAUTY

Essential Bodyworkx

South Molton

t: 01769 574474

w: essentialbodyworkx.co.uk

NETWORKING GROUPS

Business Networking in Barnstaple

Barnstaple

t: 0843 289 1339

w: bnibarnstaple.co.uk

North Devon Networking Group

Barnstaple

w: northdevonnetworking.co.uk

Torridge Business Network

Westward Ho!

w: torridgebusinessnetwork.co.uk

OFFICE SUPPLIES

South West Office Supplies

North Devon

t: 01271 889337

w: swofficesupplies.co.uk

PACKAGING

Atlas Packaging

Barnstaple

t: 01271 344055

w: atlaspackaging.co.uk

➤ Listinginfourissuesof

magazinewithbusiness

nameandcategory,phone

number,websiteandtown.

➤ 12-monthonlinelistingat

needitfindit.ukNorth

PHOTOGRAPHY

Tarkatography

Westward Ho!

t: 07977 414798

w: tarkatography.co.uk

PRINTING

Jamaica Press

Buckland Brewer

t: 01237 452333

w: jamaicapress.co.uk

RECRUITMENT

Cooper Golding

Barnstaple

t: 01271 349745

w: coopergolding.co.uk

RETAILERS

Ilfracombe Chocolate Emporium

Ilfracombe

t: 01271 867193

w: ilfracombechocolateemporium.co.uk

Pedlars

Ilfracombe

t: 01271 863509

w: Facebook @pedlarsofilfracombe

SHEDS

SHEDS 4 you

Bideford

t: 01237 459193

w: sheds4you.co.uk

SIGNS

Doubleuprint

Barnstaple

t: 01271 268 041 / 07866 420436

w: doubleuprint.co.uk

The Sign Maker

High Bickington

t: 01769 561355

w: sign-maker.net

SOLICITORS

Slee Blackwell Solicitors

Barnstaple, Bideford, Braunton,

South Molton

t: 0808 139 1606

w: sleeblackwell.co.uk

SPORTS EQUIPMENT

Aramis Rugby

South Molton

t: 01769 550284

w: aramisrugby.co.uk

TELECOMS

Integra

North Devon

t: 01271 555 666

w: integra.im

TRAVEL AGENTS

Clare Flint – Travel Counsellors

North Devon & UK

t: 01271 828990

w: travelcounsellors.co.uk/clare.flint

WILLS

Wills at Home

West Yelland

t: 01271 860105

w: wills-athome.co.uk

BOOK YOUR £30 LISTING NOW AT needitfindit.uk

DevonBusinessDirectory

withbusinessnameand

category,logo,phone

number,addressandlinks.

➤ 4issuesofmagazinemailed

directtoyourUKaddress.

@businessactionm | Spring 2022 | business action 3


NEWS

Encountering wildlife underwater

How do yougetaphoto

promotingyourbusinessonthe

frontcoverofourmagazine?

Byplacingyourmarketing

materialinabutcher’sshop.

ThatiswhereeditorRobert

Zarywaczsawaleafletwith

photosofsealsanddivers,and

thoughttheywouldmakean

impressivecover.

Thenextstepwastocontact

theownersofEasyDiversand

interviewCathBarker,who

runsthebusinessalongwith

husbandSimon.

EasyDiversisNorthDevon’s

onlyPADI(Professional

AssociationofDiving

Instructors)divecentreandthe

onlyoperatortoofferguided

divetripstoLundyIsland,on

whichyoucanencounterseals.

Simon and Cath Barker of Easy Divers

Thisexperiencefeaturesat

number3of10inthe

Independent’sUltimateBritish

IslesBucketList.

SimonandCathstartedEasy

Diversin2015,althoughSimon

hasbeenteachingdivingfor

morethan20yearsandisa

PADImasterscubadiver

trainer.Hehastaughtbeginner

andimproverdiversin

locationsfromThailandto

Mexicoandthecoupleworked

inthedivingindustryabroad

beforedecidingtoreplicatethis

intheUK.Cath’schildhood

holidaysinNorthDevonwere

oneofthereasonswhythey

chosetobasethebusinesshere.

WithSimonhandlingthe

practicaldivingactivities,Cath

handlesmarketing,bookings

andbusinessadministration.

Whilethehightidal

movementandnaturalsiltin

theBristolChannelpresent

challengesfordivingnearthe

coast,Lundy’sgreyseal

populationandclearwaters

morethancompensatefor

thesetoprovidean

unforgettableexperience.

TheLundytrips,which

includeboattrip,guideddives

andoptionalequipmenthire,

arejustoneaspectofthe

business.Arangeoftraining

courses,fromscubadiving

tastersessionstoopenwater

andadvancedopenwater

coursesandrefreshertraining,

suitalllevelsofdiverfrom

beginnertoadvanced.

InFebruary2021,Simon

andCathmovedintoEpchris

HouseinIlfracombetonot

onlyofferaccommodationfor

divingstaycationsbutalsoto

providetheirownoutdoor

heatedpoolfortraining.This

addstotheoptionsofopen

waterandpublicswimming

poolfacilities,enablingEasy

Diverstooffertheappropriate

venueforeachtypeoftraining.

Thebusinessalsooffers

equipmenthire,enablingdivers

oncoursesoronLundyDives

tohiretheappropriatekit.Hire

isalsoavailabletootherPADIcertifieddivers,although

demandishighduringthe

summerseason.

EasyDiversattractsdivers

fromacrosstheUKand

abroad,bothindividualsand

groupsdivingforpleasureor

corporateteambuilding.As

Ilfracombepreparestoopenits

newwatersportscentre,diving

addsanotherreasonforvisiting

NorthDevon.

■ Details07833020424or

easydiversnorthdevon.co.uk

4 business action | Spring 2022 | business-action.co.uk


Nature tourism collaboration

Largest green economy award for biosphere

@businessactionm | Spring 2022 | business action 5

ENVIRONMENT

NorthDevonUNESCO

Biospherehaswonthelargest

greeneconomyaward

nationallyfromHM

Government’sCommunity

RenewalFund(CRF).Thiswill

promotegreengrowthand

investmentintheareawhile

raisingwellbeingforlocal

communitiesthroughnaturebasedsolutions.

The£1.37mbid,thesixth

largestawardoverall,will

enableanewprogrammeof

worktocreategreatjobsfor

localpeopleinnorthern

Devonatthesametimeas

addressingtheclimateand

ecologicalemergency.The

CRFfundwillbeabigstep

forwardinmeetingthisaim

andwillhelpthebiosphere

worktowardsitsmissionto

stimulatetheSouthWest's

natural-basedeconomy>20%

GDPby2030.

“Thisawardrecognisesthe

uniquenaturalcapitalassets

thatarewithinthebiosphere

designation.Theseinclude

partofourtreasuredNational

Parks,someofthemost

importantagriculturalassets

withinDevonandahuge

marineareawhichincludes

theIsleofLundy.Withinthis,

thereisapopulationofnearly

200,000peopleallofwhom

havearelationshipwiththe

biospherebutdeserveto

participateinthisopportunity

toimprovetheireconomicand

socialwellbeing,”saysTim

Jones,chairmanofNorth

DevonBiosphereFoundation.

“Thisawardistheresultof

aninspiredcontributionfrom

theprojectteam.Inrecognition

ofthequalityofthe

proposition,thefunding

securedisthelargestgrantto

havebeenawardedfora‘green

programme’. Itisourbiosphere’s

ambitiontobetheleadfor

naturalcapitalactivity,regionally,

nationallyandinternationally.

Thisawardisasignificantstep

forwardinthisjourney.”

TheNorthDevonUNESCO

Biosphere’sCRFprogramme

hastwolinkedelements–the

GreenBiosphere,focusedon

woodland,regenerative

agricultureandagritech;and

theBlueBiospherefocusedon

offshorewind,aquaculture,

marinebiodiversityand‘blue

carbon’.Bothelementshave

strongskillsdevelopmentand

jobcreationelementsaswellas

planstoredirectprivate

investmentintothearea.

Theprogrammewilloffer

solutionsforeconomic

developmentandraising

wellbeingforlocal

communitiesthrough

innovationprojectsinnature–

onlandandatsea.

With70%ofDevon’s

graduatesleavingthecounty

tofindbetteremployment

elsewhere,theCRFmoneywill

offeryoungpeopleexcitingjob

opportunitieswhichwillin

turnhelpprotectthelocal

ruralandcoastalwayoflife

andaddresstheregion’snet

zeroambition.

“Itisexcellentnewsthat

northernDevon’s£1.3million

CommunityRenewalFundbid

fortheBlue&Green

BiosphereNaturalCapital

AcceleratorBidwas

successful,”addsSelaine

Saxby,MPforNorthDevon.

“Thisprojectwillseekto

enableafurther£50millionof

privatesectorinvestmentinto

ourenvironmentand

potentiallycreateupto1,300

newjobsby2026.Iam

confidentthatwecanbackup

thispositiveannouncement

withfurtherinvestmentin

NorthDevoninthefuture.”

■ northdevonbiosphere.org.uk

North DevonUNESCO

Biospherehasjoinedforces

withTorridgeDistrictCouncil

todriveforwardthecouncil’s

NatureTourismAgenda,which

willhelpbusinessestogrowby

supportingtheminshowcasing

theregion’smanynaturalassets

andadventureactivities.

Naturetourismcoversthree

dimensions:

➤ Tourismintheenvironment

–activitiessuchaskayaking,

yoga,hikingandforest

bathing.

➤ Tourismaboutthe

environment–experiences

thatleavetheparticipant

withanimproved

understandingofthe

surroundinglandscapesand

nature,suchaswildlife

walksandstargazing.

➤ Tourismforthe

environment–responsible

tourismthatunites

conservation,communities

andsustainabletravel.

DuringMarch,aseriesof

tourismworkshopswasheldto

supportandshowbusinesses

acrossNorthDevonhowto

createnew,bookable,nature

experiencesorenhancethe

offertheymayalreadybe

providing.Hostingthese

workshopswasChrisBrant,

directorandfounderof

UnmissableEngland,whosays

“Nolongerdovisitorsjustwant

toseethesightswhentheyvisit

aplace.They’relookingfor

authenticguidedexperiences

thatconnectthemwiththe

localsandtheplacestheyknow

best.Visitorswanttobe

captivatedbyfascinatingstories

aboutnatureandthelandscape

wellbeyondthetouristtrail.

Theywanttoimmerse

themselvesinlocalhistoryand

heritageandleavewithabetter

understandingoftheplaces

theyhaveexperienced.Icannot

waittoseewhatnewnature

experiencesaredevelopedby

localbusinessesinUnmissable

England’slatestseriesof

experientialtourismtraining.”

Followingtheseworkshops,

naturetourismofficerand

BiosphereBusinessPartner

coordinatorSarahJordanis

offeringalimitednumberof

businessesafree1:1support

sessiontodiscusswaysthey

couldofferauthentic

experiencesfortheirguests,

becomeamoresustainable

business,andincreasetheir

year-roundoffer.

Sarahsays:“Havingworked

withnumeroustourism

businessesoverthelastcouple

ofyearsontheUNESCO

Biosphere’sBio-Cultural

HeritageTourismproject,this

collaborationisalogicalnext

steptoensurewekeepupthe

momentumofincreasing

sustainabletourismacrossthe

region.Ican’twaittomeetnew

businessesandhelpthem

discoverwaysofincreasing

theiroffer.”

TorridgeDistrictCouncil

hasalreadycreatedarangeof

resourcestohelptourism

businessesextendtheirseason,

understandthewildlifeand

experiencesthatTorridgehas

tooffer,andtobringnew/

targetedcustomergroupsto

theirbusiness.

Itsfreeresourcesincludea

naturetourismbusinesstoolkit,

whichlooksattourismpatterns

inTorridge,whatmakesthe

regionsospecial,nature

tourismcasestudies,andhow

businessescandeveloptheir

offer.Italsoincludesfree

resourcessuchashighquality

photosofTorridgethroughthe

seasons,seasonalitinerariesto

printanddisplay,awildlife

spottingcalendarandposters

oncoastalandinlandlandscape

features.Thistoolkitmaybe

usefultoalltourismbusinesses

operatingacrossTorridgeand

NorthDevon.

■ Signupfornaturetourism

newsattorridge.gov.uk/

article/20025/Mailing-List


ENTERPRISE HEADER

New festival promotes responsible tourism

1.Howwellwillthefestivalfit

withWoolacombe?

“Thespiritofthefestivalisvery

muchinethoswiththetown

andlocalarea–iesurfing,van

culture,skating,natureandthe

greatoutdoors.Sointhose

regards,it’saverynaturalfit,

butthere’savarietyof

importantconsiderationshere.

Wehavebeenliaisingwiththe

localcommunitytoensurethat

thefestivalfitisaspositiveasit

canbeforthecommunity,

visitors,localbusinessesand,of

course,thelocalinfrastructure,

payingparticularattentionto

theroadnetworks.

Woolacombehadahuge

amountofvisitorslastyear

withtheboomofthestaycation

afterCOVID,andthewhole

NorthDevonareasawahuge

numberofpop-upcampsites

springup,whichalsoaddedto

theinfrastructurepressuresfor

thedurationofthesummer.All

oftheseconsiderationshave

beentakenintoaccountwith

oureventplanning,ourtraffic

managementplan,andour

ecologicalreporting,whichwe

The Wavelength Spring Classic is a new festival scheduled for 27-30

May in Woolacombe, featuring surf, music, skate, nature and ride

culture. With demand for holidays in the area soaring and pressures

on the environment and economy increasing, editor Robert Zarywacz

questioned festival director Linley Lewis on the event’s sustainability

areconfidentarerobustforthe

benefitofthelocal

environment,community,

visitorsandbusinesses.”

2.Wherewillthestaffforthe

festivalcomefrom?

“We’rehiringarangeoflocal

staff,andtherearearangeof

rolesavailable.Sinceannouncing

theevent,it’sbeenamazing

howmanypeoplehavecome

forwardfromthelocal

communitywithabroadrange

ofeventexperience.For

example,wehavehiredour

‘gatemanager’,whoisalocal

residentandwillbemanaging

hisownteamentirelyfromthe

localcommunity.Astheevent

communicationshave

developedandthe‘wordhas

gotout’,moreandmorepeople

havebeencomingforward

pitchingtheirservices,beit

suppliers,orstaff,andthisis

verymuchsomethingthatwe

arelookingtoweaveintothe

fabricoftheevent.

Wewillbeemployingupto

80staffonsite,andcurrently

havecirca50ofsuchconfirmed

aslocal,which–whenyou

considertheadditionallocal

suppliers–addsuptoalarge

additionallocalimpact.”

3.Whatwilllocalbusinesses

gainfromthefestival?

“There’sasplitforthelocal

businesses.Therewillbe

consumerspend,andtherewill

alsobeeventspend.

OntheSaturdayandSunday

oftheevent,weare

encouraginggueststovisitthe

village,andwatchthesurf

competitionwhichisbeing

helddownonCombesgate

beach.Weanticipatethese

guestsspendinginthelocal

shops,barsandrestaurants.

Toencouragethis

movement,wewillalsobe

puttingonashuttlebusto

connecttheeventsitewiththe

village,anditisonlya30-

minutewalk(alongabeautiful

NationalTrustpermissive

footpath)fromthesitedownto

thebeach.It’sreasonableto

expect20%ofvisitorstovisit

thevillage,withanaverage

spendof£15pplocallyperday

(alargeportionofwhichwould

arrivebyfootdirectlyfromthe

site).Thiswouldbe1,000

peopleperday,andequateto

£30,000spentlocally.

Asforgeneraleventspend

andeconomyinjector,weare

expectingtospend£250,000

withintheSouthWest,£50,000

withinNorthDevon,and

£30,000withinWoolacombe.

Wearealsopledging1%of

allticketsalerevenuetolocal

charitiesandprojects.”

■ TheWavelengthSpring

Classic,runningfrom27to30

May2022atWoolacombeBay,

isafamily-friendlyevent

featuringsurfing,music,

nature,culture,campingand

more.Bookticketsat

springclassic.co.uk

6 business action | Spring 2022 | business-action.co.uk


SUPPORT HEADER

What it is?

TheBigBenefitsforSmall

Businessesprojectisbeing

deliveredbyPetrocand

fundedbytheEuropeanSocial

Fund.Italsohasthe

collaborativesupportof

TorridgeDistrictCouncil,

NorthDevonCounciland

DevonCountyCouncil.

What are the objectives?

Ouraimsareto:

➤ Helpsmallbusinessesin

TorridgeandNorthDevon

toaccessfullyfunded

trainingopportunitiesto

allowtheirbusinessesto

grow.

➤ Workcollaborativelywith

businessestoencourage

themtoparticipateand

supportPetrocwithits

curriculum.Forexample,

providingatalktoour

learners,orworkingwithus

toensurePetrocstaffhave

up-to-dateindustry

knowledge.

➤ Allbusinesseswhowork

withuswillbeinvitedto

attendanin-depthTraining

NeedsAnalysiswherewe

candiscussanytraining

needsyourbusinesshasand

designacoursetosuityou.

Wecanalsosignpostyou

Big Benefits for

Small Businesses

towardsothercourseswe

thinkmaysuityou.

What are the benefits to

your business?

Youcanaccessfullyfunded

trainingprogrammesto

supportyourbusinessand

helpitgrowordiversifyinto

newareas.

Trainingprogrammescan

bedesignedanddeliveredto

supportyourbusinesswitha

specifictrainingneed.Wealso

workwithindependent

businessestodeliver

workshopsoncurrenttrends,

environmentalawareness,and

businesssupport.

BysupportingPetroc

throughinvolvementwithour

curriculumandourevents,

youcanshowcaseyour

businesstoawideraudience.

Youcantellourlearnersand

otherbusinessesabout

excitingdevelopmentsyouare

goingthrough,howyou

adaptedtotheCOVID-19

pandemic,orwhatyouhave

learnedintheworldofbusiness

thatwouldbenefitothers.

Byworkingwithour

learners,youcanaccess

potentialfutureemployees

withmoreindustry-relevant

skillswhoaremoreeffectivein

theworkplace.

SmallBusinessSupport

Seminar–Thursday7April,

8:30am–1:00pm

Designedtoprovideskills

supportforsmallbusinesses,

comealongtoourfullyfunded

seminarwhichwillinclude

sessionson:

➤ MakingTaxDigitalforVAT

andIncomeTaxSelf-

Assessment,andthebenefits

ofusingsoftware.

➤ Howtoimproveyour

businessthroughbranding

andwebpresence.

➤ Theimportanceof

maintainingagood

work/lifebalance.

➤ Anintroductionto

managingdailyactivitiesto

achieveresultsand

supportingthedeliveryof

customerservice.

Refreshmentsandlunch

providedandyouwillalsohave

theopportunitytonetwork

withotherbusinessesandtalk

toPetrocstaffaboutTLevels,

apprenticeshipsandother

opportunitiesforbusiness

supportforyourbusiness.

■ UsetheQRcodetoregister

yourplaceorvisit

eventbrite.co.uk/e/smallbusiness-support-seminartickets-260340454307

Advertise from just £30 a year with Business Action

All plans include

➤ 4 adverts (if selected)

➤ 4 magazine listings

➤ 12-month web adverts

➤ online listing

➤ 4 mailed magazines

➤ plus more

Select plan

£30 Business Action Plan – 4 magazine listings

£125 Business Action Plan – 4 business card adverts

£225 Business Action Plan – 4 banner adverts

£315 Business Action Plan – 4 quarter page adverts

£645 Business Action Plan – 4 half page adverts

£995 Business Action Plan – 4 full page adverts

Payment options

Pay in full or by

12 monthly instalments –

with no extra charges.

Put yourself in front of

North Devon businesses.

Book online at business-action.co.uk/plans or call Robert on 07971 176044

@businessactionm | Spring 2022 | business action 7


FEEL ELECTRIC

TRADE UP, PLUG IN

AT BLIGHTS MOTORS

WORK HEADER HUBS

FAMILY RUN FOR 88 YEARS

OPEN 7 DAYS A WEEK

SALES

SERVICE

PARTS

PARTS

RENTAL

TRADE UP...PLUG IN...WITH MG ELECTRIC

TEST DRIVE AN MG NOW!

Bideford

HANDY CROSS, CLOVELLY ROAD, BIDEFORD, EX39 3ET

01237 472282

www.blightsmotors.co.uk

Work hub provides space for businesses

A new work hubhaslaunched

inGreatTorrington,aimingto

createavibrant,communityfocusedplaceforpeopleto

workonaflexiblebasis.

TheCastleHillworkhub,

situatedwithintheCastleHill

buildingattheheartofthe

town,isadynamicworkspace

designedforindependent

businesses,theself-employed

andremoteworkers.

Asaresultofthepandemic,

moreandmorebusinessesare

beingrunfromhome.Some

workersarenowentirelyhome

based,whichmakesthework

hubahighlyrelevantand

engagingassetwithinthelocal

community.Itprovidesa

refreshingenvironmentfor

localbusinesses,self-employed

orremoteworkerstogeta

changeofsceneryfrom

workingathome.Itisalsoa

spacetoholdmeetingsthat

acceleratebusinessgrowthand

supportcommunitynetworks

thatdrivetheeconomy.

Thebright,modernfacility

offersameetingroomforup

toeightpeople,15workspaces

aswellasacollaborationarea

andkitchenette.

Thehub,developedby

TorridgeDistrictCounciland

withfundingsupportfromthe

DevonWorkHubs

programmeandtheGetting

BuildingFund,isdesignedto

providealow-cost,flexible

offertosupportbusinessesto

growandtohelppeopleto

findroutestocollaborateand

improvetheirwellbeing.

Membersalsobenefitfrom

freedrop-inbusinesssupport

opportunitiesandaregular

presencefromPetroc’sBig

BenefitsforSmallBusinesses

programme,whichoffersfree

supporttoboosttheirskills.

Memberscanpayastheygo

orchoosemonthlytariffsfor

moreregularbookings.

Theworkhubisopen

MondaytoFridayfrom9amto

5pm.Facilitiesincludefast

wifi,freeteaandcoffee,and

printingandcopyingfacilities

arealsoavailable.Business

peoplecanjustbringtheir

laptop,tabletorphonetouse

thisnewspaceintheheartof

GreatTorrington.

■ Bookspacesonlineat

www.torridge.gov.uk/

castlehillworkhub

8 business action | Spring 2022 | business-action.co.uk


NETWORKING HEADER

Building a cohesive Devon business

community throughout the county

CONNECT

Morethan200yearsago,a

groupofshipmerchantsonthe

BarbicaninPlymouthrealised

theywerestrongertogetherand

formedanassociationthatlater

becamethePlymouthChamber

ofCommerceandIndustry.

NowtheDevon&Plymouth

Chamber,itrepresentsthe

wholeofDevonandistheonly

accreditedchamberof

commerceinthecounty.

Thepandemictransformed

thewayeveryonedoesbusiness

andtechnologyallowedDevon

&PlymouthChamberto

increaseitsreachacrossthe

countythroughvirtualand

hybridevents,delivering

support,informationand

advicetobusinessesofevery

sizeandfromeverysector.

Asweemergefromthe

pandemic,thechamberis

strengtheningitsphysical

presenceacrossDevonwitha

rangeoffantasticevents,

projects,andcampaigns.

Theaccreditedcounty

chamberisworkingwithtown

chambersfromacrossthearea,

andotherbusinessgroupssuch

asTorbayBusinessForum,

Mid-DevonBusinessForum

andNorthDevonFutures,on

whichourchiefexecutive,

StuartElford,sitsasaboard

member.NorthDevonFutures

aimstocreatepositiveand

sustainablelong-termfutures

forlifeinthearea.

Muchastheshipmerchants

ontheBarbicanrealisedthe

strengththeyhadinworking

together,thechamberbelieves

itisimportanttokeep

connectedwiththesegroups

acrossthecountysowecan

understandthekeyissuesand

needsofbusinessesinthe

SouthWestandrepresentthem

allaswelobbygovernment–

wearestrongertogether!

GROW

Farmorethanjustnetworking,

Devon&PlymouthChamberis

devotedtosupporting

businessestogrow,increase

productivityandprofitability,

andrealisetheirpotential.

With such great distances between communities in Devon, bringing

them together is a challenge that Devon & Plymouth Chamber aims

to address. Below the chamber sets out its vision, while editor

Robert Zarywacz explains why we need to establish strong crosscounty

links

Withbusinesssupport

programmesandeventsthat

shareinformationandadvice

thatkeepyouupdatedwith

latestdevelopments,itisno

wonderthatbusinessesthatare

membersofDevon&

PlymouthChamberarethree

timesmorelikelytosurvive

thanthosewhicharenot.

Beingpartofthechamber

anditsdevelopingnetworkwill

strengthenyourownbusiness’

voiceandprofilewithother

members,inDevonand

beyond.Thechamberhasa

socialmediareachinexcessof

15,000andchannelsof

communicationincluding

weeklye-newsletters,a

quarterlymagazine,web

directoryandaservicetoboost

abusiness’profile.

SUCCEED

Thechamberwantsalllocal

businessestonotjustsurvive

buttothrive.Chiefexecutive

StuartElfordsays:“Theroleof

thechamberistomakethe

localbusinessenvironmentas

goodasitcanbeandto

supportbusinessesofallsizes

andsectorswherevertheymay

betomaximisetheirpotential.

Ourmembershippackagesare

worththousandsofpounds,

evenatentrylevel,sowewould

urgepeopletojoinusandbe

partofabusinessfamilythat

willhelpyoutoconnect,grow

andsucceed.”

■ devonchamber.co.uk

Looking outwards

Inthetimebetweenplanning

thisarticleandwritingit,the

worldhaschangeddrastically.

Whilewecanoftenfeelata

distancefromtherestofthe

world,itexertsgreatinfluence

overNorthDevon.Injustone

day,Isawpricesatmylocal

petrolstationjump10pper

litre:justoneinstanceofthe

falloutcausedbywarinthe

Ukraine.Thereisnodoubtwe

willseemore.

AftersurvivingBrexitand

thepandemic,howwill

strengtheningthebusiness

communityacrossDevonhelp

thoseofusintheNorth

confrontthedifficultiescaused

byeventsacrosstheworld?

Ibelieveitismore

importantthaneverforusto

connectwithbusinessesacross

thecountyandDevon&

PlymouthChamberprovides

theopportunityforusto

achievethis.

Whilebusinessgroupsin

theareahaveworkedvaliantly

tosupportthecommunity,

overtheyearsIhaveseen

manybusinessleadersstruggle

tomaintainmomentum.We

allhaveourbusinessestorun

andfamiliestosupport,and

massivevolunteeringefforts

frequentlytaketheirtoll.

Oursmallpopulationand

remotenesscanbeboth

blessingsandimpediments.

Themarvellouspeaceand

tranquillityheredonothelp

usmakeourselvesheardwhen

morepopulousareasshout

theirdemandslouderthanwe

can.Thatiswhyjoining

togetherwithothersinthe

samecountywillhelpusall.

Wealsoneedtoraise

awarenessoftheexcellence

andpotentialofbusinesses

here.Our2022NorthDevon

BusinessAwardshaveagain

broughttolightmore

incrediblesuccessstoriesof

businessesintheareathatare

achievingastonishingresults.

Ourgreaterparticipationin

theactivitiesofDevon&

PlymouthChambercanhelp

maintaintheseachievements

inthefaceoftoughtrading

conditionsahead.Broadening

ournetworkscanpromote

collaboration,increaseour

resilienceandsupportour

businessdevelopmentaswe

leavethepandemicandentera

differentkindofuncertainty.

Thesearemyreasonsfor

joiningDevon&Plymouth

ChamberandwhyIadviseyou

toconsiderjoiningtoo.

■ RobertZarywacz,editor

Meet the chamber at Petroc

DevonChamberishostingits

nextCountyConversations

eventatPetroconTuesday12

April.Thisbreakfastevent

providesaplatformfor

businessleaderstohearfrom

seniorfiguresinthepublic

andprivatesectorsabout

developmentsofcritical

importancetobusinesses.

Thisisanexcellenteventto

introduceyoutoDevon&

PlymouthChamber.

■ Fordetailsandtobook

places,visittheeventssection

atdevonchamber.co.uk

@businessactionm | Spring 2022 | business action 9


ENGINEERING HEADER

Firm provides uplifting service during lockdowns

Many people dependonlifts

andrelatedequipmentona

dailybasis,forexample,

residentswithstairliftsor

hoists;carehomesand

buildingsusedbythosewith

limitedmobility;public

buildingssuchastheatresand

shoppingcentres;andhighriseresidentialorofficeblocks.

Safe,operationalliftsare

vitalinthesesettingsand

Barnstaple-basedSafe

WorkingLiftscontinuedto

workthroughthepandemicto

supportresidentsand

businessesacrossNorthDevon

andtheSouthWest.

Thebusinessspecialisesin

liftservices,refurbishments,

repairsandupgrades,aswell

asprovidingbreakdowncover.

Itworkswithlifts,stairlifts,

hoistsandrelatedequipment

anditssectoraccreditations

includeCHAS,Altius,ISO

9001:2015.ItisalsoaLiftand

EscalatorIndustryAssociation

memberandConstructionline

Goldmember.Inaddition,

SafeWorkingLiftshasbuilta

reputationforexcellentservice

withmanyglowingreviews

fromhighlysatisfiedcustomers.

Duringlockdowns,Safe

WorkingLiftssteppedinto

helpoutresidentswhose

stairliftsorhoistshadstopped

workingandwhootherwise

facedawaitofmanydaysfor

anengineerfromoutsidethe

area.Itsengineersalso

maintainedequipmentin

manylocalcarehomesduring

thepandemic,enablingthem

tomaintainthestrict

operatingstandardsrequired.

Thisapproachreflectsthe

familyandcommunityfocus

ofthecompany,whichstarted

inSouthMoltonin2016and

recentlymovedtoBrunswick

YardinBarnstaple.Trulya

familybusiness,Jordan

Dellawayismanagingdirector,

sisterCharliisfinancedirector

andbrotherBaileyissalesand

marketingmanager,while

othermembersofthefamily

areconnectedwiththe

business.Theteamnumbers

20intotalwithnewengineers

Safe Working Lifts’ offices at Brunswick Yard, Barnstaple

beingrecruitedinresponseto

businessgrowth.

Thefirm’sfamilyethosis

reflectedinitsinvolvement

withcommunityactivities,

suchassupportingBarnstaple

inBloomandcharityBecky’s

ChristmasToyBank.Itisalso

lookingforwardtobeing

involvedwithBarnstaple

Carnivalin2022.

■ Details01271442842or

swlifts.co.uk

10 business action | Spring 2022 | business-action.co.uk


2022 HEADER AWARDS

Art business to open second gallery

LET’S CELEBRATE!

Be there to see the award winners announced on

Thursday 19 May 2022

at the Landmark Theatre, Ilfracombe

TICKETS AVAILABLE SOON FROM BUSINESS-ACTION.CO.UK/AWARDS

Carly Faye Keira

Art business to open second gallery

AfteropeningitsIlfracombe

galleryinOctober,Magenta

FineArtwillbeopeninga

secondgalleryinWoolacombe

inlateMarch.

Thegallerywillbeinthe

formerShirley’snewsagents,

oppositetheamusement

arcadesinBartonCourt.

GallerymanagerAlix

McDonaldsays,“Woolacombe

alreadyhasasmallartsceneof

localartsandcraftsshops.

However,thevillagehasn’tyet

offereditsresidentsandvisitors

acontemporaryfineartgallery,

sowe’llbeshowcasingartwork

fromsomeoftheUK’sleading

artistsworkingtodaywith

genresrangingfromstreetart

tomixedmedia,traditional

landscapes,uniquecityscapes,

andfigurativeartworks;from

internationallyacclaimed

artistssuchasMr.Brainwash,

whorosetofamewiththe

Banksydocumentary‘Exit

ThroughtheGiftshop’and

ScottishartroyaltyJack

Vettrianoof‘TheSinging

Butler’tonamebutafew.

“Wesawanichein

Woolacombe.We’veseenmany

Cornishvillagesflourishwith

lifeandculture,sowewantto

helpputNorthDevononthe

culturalmap.Ilfracombeis

fortunatetohavehadthe

impactofcontroversialartist

DamienHirst.Wealsohavethe

phenomenalBroomhill

Sculpturegardenandnew

galleriesopeninginandaround

Braunton.Itfeelslikewe’reon

thebrink,sobyadding

Woolacombetothelistwe’re

expandingthisareaofinterest

forthoselookingtoexplore

NorthDevon’sartscene.

Havingthetwogalleriesin

neighbouringtownswill

hopefullywidenourreachto

ourlocalresidentsaswell.”

TheMagentateamisalso

expandingfromtwotofiveto

managethetwogalleries.

CarlyandFayewillbe

predominantlybasedoverin

Woolacombe.Carlyhasrunher

owncompanyinthewedding

businessalongsideraisingher

family,soisfantasticwith

peopleandhastakentotheart

worldlikeaducktowater.

Fayeisanartistherselfand

hasawealthofexperiencein

thecreativeindustryandloves

everythingKitsch.Shewillbe

coordinatingtheslightlymore

moderngalleryinWoolacombe.

Keiraisalsoanartistand

willbeworkingalongsideAlix

intheIlfracombebranch.She

loveschattingwithpeopleand

hasagreateyeforart,

favouringmoretraditional

painterlyworks.

Nicolewillbeoverseeing

bothgalleries,ensuring

MagentaFineArtrunsas

smoothlyaspossible.

■ Details01271862590or

magentafineart.co.uk

@businessactionm | Spring 2022 | business action 11


2022 HEADER AWARDS

Record number of awards entries

Anything can happeninthe

nexthalfhour...orday,week

ormonth.Asweallknow,

runningabusinessinthe

2020srequiresnerve,asevents

ofincrediblemagnitude

reshapeourworldsofast.

TheNorthDevonBusiness

Awardshavecertainly

requirednerve.Forthefirst

twoyears,weplannedand

cancelledourawardsevents

duringthepandemic.Once

againthisyear,weplanned,

butneverknewexactlywhat

wouldhappen.

At last, a winners event

Nowwehavebookedthe

LandmarkTheatrein

IlfracombeforThursday19

Mayfortheannouncementof

thewinners.

Thesewillbeselectedfrom

thefourfinalistsineachofthe

12awardcategories,whoyou

candiscoveroverthenext

pages.Ourpanelofjudges

haveselectedthesefrom114

entries–arecordand10%up

onlastyear.

Asever,manyentriescame

inatthelastmoment,causing

ustoholdourbreathin

anticipation.Wouldwereceive

theminimumrequiredfor

eachcategory?

Yes,wedid,withease,

includingastaggering29

entriesfortheOutstanding

NewBusinessAward.

Thank you

Wethankallourentrantsfor

takingpart.Completingour

entryformstakestimewithall

thedetailsrequiredandthe

answerstofivequestions.This

iswhathasestablishedthe

awards’authority,because

theyarenota‘beautycontest’

whereyouencourageyour

familyandfriendswhoknow

nothingaboutbusinesstovote

foryou.Instead,theyrequire

thoughtandpreparationto

persuadethepanelof

independentjudges–all

experiencedbusinesspeople–

whyyourbusinessshouldwin.

Wealsothankallour

sponsors,whosesupportmake

theawardspossible,andour

eightjudges,whogivetheir

timetoassessallentriesfairly

andimpartially.

Wider exposure

Ifyoudidn’tmakeitthrough

asafinalist,donotdespair.

Thejudgesandeditorhave

beenveryimpressedbyall

entriesandyourbusinesshas

receivedwideexposureto

businesspeoplewithextensive

networks,bothwithinand

outsideNorthDevon.This

marksyourbusinessas

standingoutfromthecrowd,

becauseyoutakeactionto

developandgrow.

Celebration

Andnowwelookforwardto

celebratingthebiggestgroup

ofsuccessfulbusinessesin

NorthDevononThursday19

Mayataphenomenal

networkingevent.

Watchoutforticketsat

business-action.co.uk/awards

12 business action | Spring 2022 | business-action.co.uk


BusinessActionisgratefulto

leadsponsorPhilipJMilton&

CompanyPlcforsupporting

theNorthDevonBusiness

Awardsforthethirdyear.Itis

onlywiththissupport,and

thatofallsponsors,thatthe

awardsarepossible.

BelowPhilipMilton

explainswhyhebelieves

businessesdeserverecognition.

“Ourcommunityhassome

amazingbusinessesandhereat

PhilipJMilton&CompanyPlc

wearedelightedtobe

sponsoringtheaccoladeof

NorthDevonBusinessofthe

Year2022.

Weallworktogetherto

supporttheeconomyinour

littlecornerofthecountryand

nobusinessisanisland,soitis

imperativewesustainand

encourageeachotherto

achieveourgoals.

RobertZarywacz’sexcellent

BusinessActionNorthDevon

BusinessAwardscertainlygoa

longwaytowardsfostering

closertiesamonglocal

enterprisesandwearealways

pleasedtosupportsuch

endeavours.

Nowmorethaneverweneed

2022 HEADER AWARDS

North Devon

Business of the Year 2022

sponsored by

The winner of each award category proceeds to

judging for the North Devon Business of the Year 2022

Headline sponsor: (from left) Philip Milton with Chancellor of the Exchequer

Rishi Sunak on a recent visit to Ilfracombe

thatspiritanditisonlyrightwe

recognisetheremarkable

businesseswehave.

Adversityandchangebreeds

strengthbutwecan’talwaysdo

italone.Beingsuccessfulin

businessmeanspaying

attentiontoallthedetailsand

notsimplyhavingagood

productordazzlingUSP.

Thatsuccessoftenmeansa

co-operativeandsuccessful

independentfinancialadviser

providingtaxandinvestment

guidanceandaseverweare

alwaysdelightedtohelpinthat

regard.Toomanybusinesses

failbecausetheirowners

strugglewithacertainaspect

suchasfinance,whilefocusing

alltheirtimeoncreativeor

productionprocesses.

Thatisalosstoeveryone

andalsounnecessary,sincewe

can’tallbegoodateverything

andneedtotakeadvantageof

theexcellentservicesallaround

us,whateveritisweneed.

Iwisheveryonethebestof

luckatthisyear’sNorthDevon

BusinessesAwards!

PhilipMilton

■ Details01271344300or

miltonpj.net

@businessactionm | Spring 2022 | business action 13


MOO FREE CHOCOLATES

MooFreeisafamily-owned

andrunbusinessmaking

award-winning‘freefrom’and

veganchocolateinHolsworthy.

Asanemployer,MooFree

focusesonequalityand

diversity,especiallysupportfor

thosewithautism.In2022,it

hireditsfirstapprentice

engineer,whoisautistic,aswell

astwoautisticemployees

throughtheKickstartScheme,

whowillbecomefull-time.

Now20%ofits60-strong

workforceareautistic.

■ moofreechocolates.com

SAFE WORKING LIFTS

SafeWorkingLiftsofferslift

maintenance,repairs,

refurbishmentsand24/7lift

coveracrosstheSouthWest

andSouthWales.AfamilyrunbusinessinBarnstaple,it

employs16people,offering

employmentopportunitiesin

NorthDevon.Itbelievesin

highqualityopportunitiesfor

school/collegeleaversand

offersapprenticeshiproles

acrossallaspectsofbusiness.

■ swlifts.co.uk

2022 HEADER AWARDS

Best Employer finalists

sponsored by

TheBeReadyEmployerHubisabusinesssupportservicefor

Devon-basedemployers.Weprovidedisabilityawareness

training,adviceandguidance–includinghowtoaccessgrants

andgainawards–toenableemployersrecruit,retainand

supporttalentedemployeeswithdisabilities.

Ourmainserviceison-lineoron-sitedisabilityawareness

training–freeofchargeaswearefundedbyDevonCounty

Council.Foremployers,wehaveaDisabilityandEmployment

coursewhichcoverstheEqualityAct(whatReasonable

Adjustmentsare),howtoapplyforAccesstoWorkgrants(worth

upto£62,000peryear),inclusiveRecruitmentandJobCarving,

raisingyourbusinessprofilewiththeDisabilityConfidentaward,

plusanoptionalsessiononLanguageandCommunicationfor

improvingcustomerservice.Thiscourseisallthemorerelevant

asemployershavemorestaffdecidingtodeclaretheirdisabilities

orhealthconditionsastheyneedsupportpost-Covid.

Forsmallerbusinessesandstart-ups,wealsoprovidea

workshoponhowtobeasaccessibleaspossibleon-line.Keyto

thisworkshopisunderstandinghowmakingyourdigital‘shop

window’moreaccessiblefordisabledusersensuresyourproducts

andservicesaremoreeasilyaccessibletoeveryone!

WearedelightedtotosponsorBusinessAction’sBest

Employerawardaswewanttocelebratethelocalbusinessesthat

reallymakeadifferencetotheirstaffandcustomers.

■ Visitreadydevon.org.ukoremailbeready@devon.gov.uk

SEETEC

Seetecisanemployee-owned

businesshelpingmarginalised

peopleinDevontomove

towardsandintowork.

Itprovidesemployment,

skillsandtraining,andawide

rangeofemployment,health

andwellbeingopportunitiesfor

peoplefromallbackgrounds.

ItcoversNorthDevonfrom

officesinBarnstaple,Bideford

andTiverton,throughhomebasedstaffandatitsPluss

EnterprisefactoryinBarnstaple.

■ seetecpluss.co.uk

TURNSTYLE DESIGNS

TurnstyleDesignsisalongestablishedmanufacturerof

luxuryhardwareforhigh-end

residential,commercialand

yachtprojects.

Itemploys44peoplewitha

Barnstaplefactoryandoffice,

andLondonandUSshowrooms.

Itsmanylongstanding

employeesdemonstrateits

supportiveworking

environment,including

attractivesalariesandbenefits

torewardemployeeswell.

■ turnstyledesigns.com

14 business action | Spring 2022 | business-action.co.uk


2022 HEADER AWARDS

THE CLOVELLY SOAP CO

TheClovellySoapCompany

wasestablishedin2011and

openeditsoriginalshopin

2014,movingtoitscurrent

shopin2015.

Itisbasedinaunique

touristvillageatthetopofthe

famousClovellyCobblesand

alsooperatesanonlinestore

andaclick-and-collectservice.

Theshopnotonlyprovides

anamazingimmersiveand

aromaticshoppingexperience

forvisitorsfromalloverthe

worldwithallbudgets,butalso

supportsthelocalcommunity

andlocalcharitiesbyproviding

jobsandregulardonations

frompurchases.

■ theclovellysoapcompany.co.uk

Best Retailer finalists

COUNTRY COTTAGE BAKERY

CountryCottageBakerywas

establishedin1990andnow

runstwostoresinBideford

andoneinWestwardHo!

Customersdependedonthe

bakerythroughoutlockdowns

andmanyreliedonitsdelivery

service.Itcreatedaunique

rangeofbakeryboxeswhich

includebest-sellingproducts.

Witharangeof200+

products,staffcanprovideupto-dateinformationon

allergens.Thebakeryalso

operatesanin-housesystemto

passoncustomers’feedbackto

theproductionteam.

■ countrycottagebakery.co.uk

HAPPY WHOLEFOODS

HappyWholefoodsin

IlfracombeHighStreetserves

anall-yearcustomerbaseof

Ilfracombeandnearby

residentsaswellasvisitors.

Agesrangefrom0to90s.

Itstocksanextensiverange

ofethicallyandsympathetically

sourcedwholefoods,dried

fruit,pulses,grains,cereals,

flour,pasta,organicandnonorganic,veganandvegetarian

ingredients.Itcatersforarange

ofdietaryrequirements

includingglutenfree,sugar

free,dairyfreeandGMOfree.

■ Instagram&Facebook:

@happywholefoods

THE ILAB

TheilabopenedinBarnstaple

HighStreetin2011when

iPhoneswerehittingthe

mainstreamandiPadshadjust

beenlaunched.Almost11

yearson,theilabhas

establisheditselfasthego-to

placeinNorthDevonforall

smartphoneandtabletsales

andrepairs.

Theilab’sclose-knitteam

compriseseightstaff

members,acoupleofwhom

havebeentherefromthevery

beginning.Theteam’spassion

anddedicationtothebusiness

isalargepartofthereason

whyitstilltradessuccessfully

onthehighstreettoday.

■ theilab.co.uk

FITZGERALD HR

FitzgeraldHRisafull-service

HRconsultancyhelpingclients

torecruit,developandretain

greatpeople.ItsdedicatedHR

consultantsandspecialists

offerarangeofskillsand

experiencetosupportclients.

Specialismsinclude:

resourcingandtalent

planning;learningand

development;organisation

development;people

management;payandbenefits;

employeerelations;business

change;andoccupational

healthandsafety.

Theseenablethebusinessto

offerHRsolutionsacrossthe

entireemployeelifecycle.

■ fitzgeraldhr.co.uk

Business-to-Business

Achievement finalists

SMART MANUFACTURING

SmartManufacturingwas

foundedin1986andnow

operatesa1,600+squaremetre

factoryinBidefordequipped

withthelatesttechnology.Its

dedicatedworkforceisboth

experiencedandcapable.

Thefactoryhasrecently

beenextendedtoaddafurther

800squaremetrededicated

‘clean’assemblyareawhichwill

increaseproductivityand

enhanceproductionquality.

Itsphilosophyistoexceed

clients’expectations.

■ smart-manufacturing.co.uk

SOUTHWEST FABRICATIONS

SouthWestFabricationsisan

expandingthirdgeneration

familybusinesswith50+years’

experienceinmetalworkand

fabrication.Itprovidesexpert

precisionengineeringservices

acrossUKandEuropean

industrial,commercialand

retailsectors.It’saone-stop

shopforallmetalworkneeds,

withateamofaccomplished,

dedicatedandtalentedinhouseengineerstoseeprojects

throughfrominceptionto

fabricationtoassembly.

■ southwestfabrications.com

TIME & TIDE PA

TimeandTideBusiness

Solutionsprovidesvirtual

assistancetootherbusinesses

andcharities,helpingthemto

developcampaigns,overall

strategies,socialmedia,and

customermanagementsystems.

It’slikehavinganofficeangel!

Thebusinesswasfounded

byLornaEvanstomanage

adminandback-office

operations,freeingupbusiness

ownerstospendmoreoftheir

valuabletimeonlookingafter

theircustomers.

Servicesincludevirtual

assistant,businessmentoring

andcoaching,andonline

businessmanagement.

■ timeandtidepa.co.uk

BRADDICKS & SHERBORNE

BraddicksandSherborneare

independentfuneraldirectors

basedinIlfracombe.The

BraddicksandSherborne

familieshavemorethan100

yearsofexperience,withLee

Sherbornestartingthefamily

businessinfuneralsaged14.

TheIlfracombebranch

openedin2015andemploys

twofull-timestaff:funeral

directorAndyPunchardand

BrieStellintheoffice.The

familiescaredforcomefromas

farafieldasLyntonand

Fremington.

Sinceopening,thebusiness

hascaredfor260+local

familiesintheirtimeofneed.

■ braddicksandsherborne.co.uk

Consumer Service

Excellence finalists

THE HAIR LOUNGE

VictoriaKiffopenedTheHair

Loungein2014andisproud

thatherlatemotherwasable

towitnessthis.

Asabusinesswomanand

stylist,Victoriahasgrown

fromstrengthtostrength.

Withlittlesupportforher

education,shepushedherself

tolearnandbethebeststylist

shecan,oftentravellingto

Londonfortrainingcourses.

Victoria’struelovelieswith

curlsandsheisnowNorth

Devon’sonlycurlspecialist.

■ hairloungebarnstaple.co.uk

NAKED DOG NUTRITION

NakedDogNutritionCentreis

adedicatedveterinarynutrition

centreprovidingrawdogfood

andtreats,professional

nutritionconsultations,holistic

vetappointmentsinpersonand

online,andfunseminars.It

providesfullsupportin

improvingdogs’wellbeingvia

dietandnaturaltherapies.

Thebusinessisproudtobe

thefirstdedicatedveterinary

nutritioncentrebasedinthe

SouthWestandoneofveryfew

intheUK.

■ nakeddog.co.uk/

ROOTNOTES

BeckiDriscollstarted

RootNotestofocusonworking

locallytoherBidefordhome

andtoofferqualitymusic

workshopstopeopleofallages

andabilitiesinthearea.

Duringthepandemic,she

setupanonlinefolkensemble

onZoomwhichwasvery

successfulandattracted

peoplefromacrosstheSouth

West.Thisnowrunsasa

hybridgroupwithalternate

onlineandin-personsessions.

Shehasalsosetupregular

musicworkshopsforchildren,

familiesandyoungpeople,

providingweeklyservicesfor

some65adultsand30children.

■ rootnotes.org.uk

@businessactionm | Spring 2022 | business action 15


2022 AWARDS

BREW HOUSE COFFEE CO

TheBrewHouseCoffeeCois

anindependentcoffeeshopin

Barnstapleservinglocally

producedfoodanddrink,some

85%ofwhichisfromsmall

Devonsuppliers.Itopenedits

doorsinFebruary2021.

Withseatingforupto60to

accommodategroups,itrunsas

sustainablyasitcanandis

aimingfor100%inthefuture.

Itservesmanyregularlocal

customersaswellasvisitors,

manyofwhomreturnduring

theirstayinNorthDevon.

■ FB:@thebrewhousebarnstaple

COASTAL CABINS

CoastalCabinsoffersluxury

glampingaccommodationin

Hartlandforthosewantingto

enjoythecountrysideinstyle.

Duringlockdown,it

convertedmoreofcabinsinto

familycabinswithadditional

bunkbedsforchildren.This,

togetherwithtargeting

marketing,enableditto

achieve85%directbookings

withconsistentlyhighfive-star

Googlereviewsfromguests.

■ coastal-cabins.com

INTEGY

IntegydeliversITconsultancy

andsupportacrosstheSouth

West.Itsnamecombines

‘integration’and‘strategy’,

whichdefineitsactivities.

Integydeliversmodernend

usercomputingandcloud

solutions,helpingbusinesses

migratefromoldITtonewer,

cost-effectivealternatives.It

providesimpartial,friendly

advicetodeliverthesolution

thatisrightforeachclient.Its

ethosisaboutcollaborative

delivery,providingzerothreat

toincumbentITteams.

Ithastwodirectors,four

permanentstaff,sixcontractors

andisnowrecruiting.Basedat

theNODEinBarnstaple,ithas

alreadyoutgrowntwooffices.

■ integy.co.uk

➤ BakedWellatHome

➤ TheBrewHouseCoffeeCo

➤ ByJacquelineJ

➤ ByronWoolacombeHolidays

➤ CountryWays

➤ dcAlloys

➤ EmmaWrightCoaching

➤ ExmoorFlowers

➤ GrazeMeUp

Excellence in Hospitality &

Tourism finalists

sponsored by

MarsdensDevonCottagesisanindependentfamilybusiness

whichstartedin1973.We’vegrownalotsincetheearlydays,but

ourpromisetoprovidetheverybestservice–aswellasa

fantasticrangeofgreatplacestostay–hasn’tchangedonebit.As

everyyeargoesby,ourexperiencecontinuestogrow.

OurofficeisinBrauntonandmostofourstafflivelocallyand

manyofthemhavebeenwithusforanumberofyears.They

knowtheareawell,havevisitedmanyofthepropertiesthemselves

andcanofferwell-informedrecommendations.Justask!

Allourpropertiesarevisitedandinspectedbyourstaff

regularlysowecanusuallyansweranyquestionsyoumayhave

aboutaparticularproperty.Ifwedon’tknowtheanswerourselves

thenit’sneveraproblemtogetintouchwiththeproperty

owners.Weenjoygoodrelationshipswithallourowners.

Weareproudofourportfolioofover350properties.However,

thatmeansnothingwithoutyourapproval.Toensureourholiday

accommodationmeets–andexceeds–yourhighexpectations,

ourin-houseassessorsworktostrictcriteriatoensureafairand

accuratestargradingthroughoutourportfolio.Allourproperties

meetourstringentMinimumEntryRequirements(MER).

■ marsdens.co.uk

Outstanding New Business

finalists

NORTH DEVON MARINE

NorthDevonMarinewas

establishedtobuildagreater

understandingbetween

technologicaladvancesin

marinepowerandpropulsion

technology,andtoincrease

oceanliteracytoprojectthe

benefitofcarbonzero

technology,inspiringpositive

transformativechangeacross

themaritimesector.

Theprojectstartedoutby

rejectingdieselinitsprototype

sailingvesseltoproveitcould

runwithoutdieselback-up

andtoexploretheissuesthe

marineworldfaces.

■ northdevonmarine.com

SNOW LIMITS CONSULTING

SnowLimitsConsultingwas

startedbyClaireSnowand

focusesontwomainareas:

business-to-business,whereit

helpscustomersthatare

growingsuccessfullymanage

change,andworkingdirectly

withindividualstocreateaCV

thathelpsthemlandtheir

dreamjobandcareercoaching

iftheyaren’tsurewhatthat

dreamjobisorhowtogetit.

AlthoughClairehad

dreamedofrunningherown

business,sheattendedalife

coachingcoursein2018that

ledhertoputthisintoaction.

■ linkedin.com/in/claire-snow/

Thank you to 29 new business entrants

Withsomanyentrantsinthiscategory,thecompetitionwas

overwhelmingandwebelieveallentrantsdeserverecognitionfor

startinganewbusiness,soheretheyare...

➤ HappyWholefoods

➤ Heart,Smoke&Soal

➤ KatherineJanePPA

➤ LittleCityNorthDevon

➤ LittledartFulfilment

➤ TheLynValleyDogHouse

➤ Minigolf2U

➤ NextStepsTutors

THE GROVE INN

TheGroveInnisan

independentvillagepubatthe

heartofthecommunityof

KingsNymptonproviding

locallysourcedfoodanddrink

tobothlocalsandtourists.

Afamilybusiness,withboth

sonsbornsincetheybought

thepubin2003andnow

workingthere,thepubemploys

ateamofthreeandwas

recentlynamed‘SmallBusiness

ApprenticeEmployerofthe

Year2021’byPetroc.

■ thegroveinn.co.uk

LEE HOUSE

AttheheartofLynton,Lee

Houseoffersguestscomfort

andrelaxationinahomefrom-home19thcentury

house.Theatmosphereis

relaxedandpeaceful.

Thefamilybusinessprides

itselfontheserviceitoffersto

guestsandalwaysprovidesa

warmwelcomeandensures

guestsareawareoflocal

activities.Theirgardenhas

wonthreegoldawardsinthe

LyninBloomcompetition.

■ leehouse-lynton.co.uk

WAYMAKERS

WayMakersisacommunity

interestcompanyproviding

supportforneurodiversity,

accessibilityandinclusionfor

autisticpeopleage14+.

Itprovidesspecialist

person-centred,strengthsbasedstrategycoachingto

supportindividualstomanage

challengesandtransitionsin

life;organisationaltrainingin

autismforemployers,HR

professionals,healthandcare

providers,andartsand

community-based

organisations;jobcoachingfor

thosefacingchallengesat

work;andpeersupportgroups

forautisticpeople.

Ithasonepaidemployeeand

threenon-executivedirectors.

■ waymakers.co.uk

➤ NorthDevonTravelClinic

➤ Northleigh

➤ RootNotes

➤ SaltandPepper

➤ SilkCrystalStudio

➤ ThreadLOXX

➤ TiaLeePermanentMakeup

➤ Wilson’sPoultry

16 business action | Spring 2022 | business-action.co.uk


2022 AWARDS

Excellence in Construction

finalists

sponsored by

Weareoneoftheleadingindependentbuildersmerchantsinthe

SouthWestoperatingoutof22locationsacrossDevon,Cornwall

andSomerset.Atourbranchesyou’llfindawiderangeofhigh

qualityproductsinstock,includinglandscaping,plumbingand

heating,decorating,andgeneralbuildingmaterials,aswellas

dedicatedkitchenandbathroomshowrooms.

Ourbranchteamsarehighlyknowledgeableandonhandto

offeranytechnicalassistance,recommendproductsfromour

extensivestock,andassistwithanyprojectsyou’reundertaking.

Whetherit’sourknowledgeableandreliablestaff,orourgreat

rangeofproducts,weaimtogothatextramileforyou;whether

you’rebuilding,maintaining,renovatingorrepairing.

We’redelightedtobeinvolvedinrecognisingalocalheroin

theconstructionindustry,asectorveryrelevanttoourbusiness!

■Visitrgbltd.co.uk

ADVANCED SCAFFOLDING

AdvancedScaffolding(SW)Ltd

providesscaffoldingforall

kindsofworks,predominately

construction,buildingnew

houses/structures,re-roofing,

decorating,generalproperty

maintenance,emergency

scaffoldingduetostorm

damage,fire,flood,etc.

Itistheforemostscaffolding

companyinDevon,withits

maindepotinBarnstapleanda

seconddepotinExeter.It

coversthewholeofDevonand

Cornwall,andhascontracts

takingitallovertheSouthof

EnglandandWales.

■ advancedscaffoldingltd.co.uk

TAYLOR MADE ELECTRICAL

TaylorMadeElectricalin

BarnstapleisrunbyRob

Weatherley,whohas25years’

experienceasanelectrician

and17years’experience

runninghisownfamily

business–HBWeatherley&

Sons.Highlyprofessional,Rob

focusesoncustomerservice.

TaylorMadeisaTrustMark

registeredcontractoranda

NAPITregisteredelectrician.

Projectsrangefrom

agriculturalworkshopsto

listedchurches,milking

parlours,fullassessmentand

wiringoflightindustrialunits

aswellasdomesticrewiring.

■ taylormadeelectrical.co.uk

SWC BUILDERS

SWCBuildersspecialisesinall

aspectsofconstructionand

offersauniquepackageto

design,manageandbuild

almostanythingin-house.

Ithasacloseteamofsix

guyswhoworkfull-timeand

alsocallsuponmanyother

tradestohelpofferacomplete

andcomprehensiveservice.

Ithassupportedanumber

ofstafftobecomeskilled

generalbuildersandtheyare

encouragedtoconstantlylearn

fromthemoreexperienced

builders.Thequalityof its

workreflectsthisapproach.

■ swcbuilders.co.uk

ZW ROOFING

ZWRoofingcoversallaspects

ofroofing,specialisingin

heritageandspecialistleadwork.

Ithasfourfull-timestaffand

pridesitselfonperfection.

Thebusinessisuniquewith

regardstoleadworkwithinand

beyondNorthDevon.Ithas

investedmuchtimeintheskills

andexperiencetooffera

servicenotwidelyavailable,

includingLevel3NVQheritage

inmetalroofing.Itcarriesout

workonbehalfofbuildersand

otherroofingcompaniesand

completesalotofworkon

prestigebuildingsinand

aroundNorthDevon.

■ zwroofing.co.uk

@businessactionm | Spring 2022 | business action 17


2022 HEADER AWARDS

DIAMEDICA

Diamedicadesignsand

manufacturesanaestheticand

respiratoryproductsforlow

resourcesettings.Itsproducts

arerobust,easytooperateand

simpletoservice,soare

appropriateforhealthcare

providersworkingindifficult

environments,whereaccessto

medicaloxygenand/or

electricityislimited.This

enablesthedeliveryofsafe

surgicalcareusingappropriate

technology,in-countrycustomer

serviceandproducttraining.

Diamedicacurrently

providessafeanaesthesiato

someofthepoorestandmost

isolatedpeopleintheworld.

■ diamedica.co.uk

JACKSON & YOUNG

JacksonandYoungconsistsof

threeparts:aworkingartists

studio,anartgalleryandafine

artprintroom,whichis

offeredasaservicetoother

artists.Duringthepandemic,

thispartofthebusiness

flourishedandthewebsite

reallyblossomedwiththe

additionofthefacilityfor

artiststouploadtheirown

artworkonline,24hoursaday.

ArtistsfromallovertheUK

nowuseittoorderprints.

Thebusinessinvestedinits

printingandscanning

equipmenttoremedythelack

ofaservicetoproducehigh

qualityartprintslocally.

■ jacksonandyoung.co.uk

VICTORIA KIFF

Victoriabeganherhairdressing

careerin2009asanapprentice

inasmallsalon.Withminimal

support,shecompletedthe

programmeandprogressedto

herLevel3qualification,

workingintwomoresalonsas

aself-employedstylist.In2013,

Victoriawasofferedaspacein

alocalstoreandopenedThe

HairLoungesaloninMay2014.

Victoria’slatemotherwas

abletowitnessthelaunchof

thebusiness.Sincethen,

Victoriahascontinuedher

learningandtrainingandhas

bloomedasabusinesswoman

andastylist.

■ hairloungebarnstaple.co.uk

International Trade & Exports

finalists

EXTREME CASES

ExtremeCasesdesigns,

manufacturesandsupplies

robustruggedcases,

containersandbackpacksfor

toughenvironmentstoprotect

sensitiveequipmentinthe

field,duringtransitandin

operationformilitaryand

commercialapplications.

Theseareusedworldwide

byUKMoD,theBundeswehr

(GermanArmy),NATOand

EuropeanSpecialForces.Also

frontlineserviceslikeRNLI,

MetPoliceandBorderControl.

■ extreme-cases.com

STANNP

Stannpwasestablishedwiththe

purposeofofferingaselfserviceSaaSsolutionfor

printingandposting,offering

companiesafullydigital,

integratedsolutionfortheir

postalneeds.

Stannpemploys42peoplein

theUKinBarnstapleandthree

peopleintheUSAinDenver.

TheStannp.complatformisa

UKwebsitewithUSand

Canadianversions.Stannp

continuestoexpandandis

recruitingintheUKandUSA.

■ stannp.com

Made in North Devon finalists

MOO FREE CHOCOLATES

MooFreeisafamily-owned

andrunbusinessmaking

award-winningfreefromand

veganchocolateinitsfactoryin

Holsworthy.Itsproductsare

dairyfree,soyafree,glutenfree

anditonlyusesorganicor

RainforestAllianceCocoainits

chocolate.Itdevelopsand

producesitsuniquerecipesfor

theMooFreebrand,whichis

stockedinmostmajor

supermarkets,itsownonline

storeandexportedoverseas.

Italsodevelopsandproduces

chocolateforselectsupermarket

own-brandproducts.

■ moofreechocolates.com

ND PRECISION PRODUCTS

NDPrecisionProductsisa

thrivingthirdgeneration

family-runtoolmakingand

precisionengineering

companybasedinBarnstaple.

TheNDstandsforNorth

Devon,wherethecompanyis

extremelygladtobebased.

NDPP’srangeofservices

includeplasticinjection

mouldmaking,wireerosion,

EDMdrilling,presstool

manufacture,laserwelding,

injectionmoulding,gauge

making,precisionmachining,

high-speedmillingandjigs

andfixturemanufacturing.

■ ndprecisionproducts.co.uk

Young Achiever finalists

TIA LEE

TiajoinedaToni&Guyhair

salonatjust16yearsoldand

wentontotrainasanail

technicianandmake-upartist

togivepeoplethetreatments

theywantedtofeelbeautiful.

Duringashortbreakto

haveherdaughter,Tia

researchedtrainingtodevelop

hercareerfurther.Shealso

movedfromKenttoDevon

and,afterinvestingheavilyin

training,hasrebuilther

clientelebasetoestablisha

thrivingbeautyandmake-up

businessattheageof20.

■ tialeepermanentmakeup.co.uk

WILL & OLI MARTIN

AfterattendingWestBuckland

School,Oliworkedinlogistics

andWilltooklawatuniversity

beforebothreturnedtothe

familye-commercebusiness.

Oliidentifiedanumberof

inefficienciesintheecommerce

worldandstartedidentifying

softwareandimprovingthe

storage,pickandpack

operation(fulfilment).

Wonderingiftheycould

offerthistootherbusinesses,

thebrotherslaunchedLittledart

Fulfilmentandnowhave14

clientsandtwowarehouses.

■ littledartfulfilment.co.uk

THREADLOXX

ThreadLOXXisasmall

businesswithaglobal

presence,manufacturing

solelyfromitsworkshopin

Barnstaple.Thebusinesswas

bornoutoflockdownsandis

nowconsideredabigpartof

thedreadlockcommunity

worldwide,havingsold

thousandsofproductsinthe

pasttwoyears.Italsooffersa

rangeofdreadlockaccessories

madefromvariousmaterials.

ThreadLOXXhasnow

establishedanetworkof

stockistsincludingsixinthe

USAandinAustralia,

NetherlandsandFinland.

■ threadloxx.com

TURNSTYLE DESIGNS

TurnstyleDesignsmanufactures

luxuryhardwareforhigh-end

residential,commercialand

yachtprojects.Itisnowoneof

thebiggestluxuryhardware

manufacturersandhasbuilta

globalreputation.

Itproducesabroadpalette

ofproducts,usingawidechoice

ofmaterialsincludinghandstitchedleather,machinedand

hammeredbrassware,aswellas

itsowncompositecalled

Amalfine TM .Italsousesarange

ofcustommaterialsincluding

glass,shellandtimber.

Theteamtakespridein

producingsomeoftheworld’s

finestdoorandcabinethardware.

■ turnstyledesigns.com

GEORGE ROBINSON

George’ssecondseason

workingforaskicompanyin

theItalianAlpswascutshort

bythepandemicwhenhe

returnedhomeandstarted

workinginthefamily

business,SoSweet,whichhas

sixsweetstoresinDevon.

Withtheshopsimpactedby

lockdown,Georgelearntweb

sitedesignanddevelopmentto

buildtheSoSweetwebsite.

SinceApril2020,thesitehas

generated£3millionoforders

andthebusinesshasattracted

700,000followersonTikTok.

Attheageof21,George

nowemployssevenstaffto

supporthim.

■ sosweetshop.co.uk

18 business action | Spring 2022 | business-action.co.uk


COASTAL CABINS

CoastalCabinsoffersluxury

glampingaccommodationin

Hartland.Inresponsetothe

challengesofthepandemic,it

developeditsuseofsocial

media,especiallyInstagram

whereitattractssome20,000

followers,alongsideworking

withinfluentialbloggers.

Itattracts85%ofbookings

directthroughitswebsiteand

isworkingtodevelopitsonline

presencefurtherwithmore

tailoredcontentforitsguests

andvisitorstoNorthDevon.

■ coastal-cabins.com

THE HAIR LOUNGE

Duringlockdowns,Victoria

Kiffcreatedtutorialsonhow

clientscouldmanagetheir

hairwhiletheywereunableto

visitTheHairLounge.

Victoriausesarangeof

digitaltools,includingTimely

forappointmentmanagement,

Zettleforpayments,Xerofor

accountingandSmartMixby

PrecisionColourtominimise

wastedcolourchemicalsand

recordclients’colourrecords.

■ hairloungebarnstaple.co.uk

2022 HEADER AWARDS

Digital & Online Achievement

finalists

sponsored by

Your local web design and digital marketing company

PeakOnlineprovidessuperbwebdesigntosuitallbudgets,from

ourmostsimpletemplatedwebsitestocustomisedWordPress

designs–whateveryourbusinessneeds,wecanhelpyoufinda

solution.WearetheleadersofwebdesigninNorthDevonand

supportclientsinawiderangeofindustrieswithvaryingneeds.

BasedinBidefordandservingbusinessesfromIlfracombeto

SouthMolton,ClovellytoCrediton,weofferwebdesignandan

assortmentofdigitalmarketingservices–SEO,SocialMedia,Pay

PerClick(PPC),andemailmarketing.

Customerserviceisalwaystopofouragendaandwestriveto

makeyourexperienceofwebdesignanddigitalmarketingas

straightforwardandasfluidaspossible.

Discounted services for charities

Didyouknowthatifyouarearegisteredcharity,PeakOnlinecan

offeryoua20%discountonallourservices?

Wealreadyprovideservicestothreelocal‘Mind’sinSouth

Walesandlookforwardtoextendingoursupporttocharitiesin

NorthDevon.Welovetoprovidesupporttothosetohelpothers

inourlocalcommunities!

■ peak-online.uk

LITTLEDART FULFILMENT

LittledartinWitheridge

providesbespokeecommerce

fulfilment,whichincludes

supplyingthewarehouse,

pickingteamandshipping

contactstomakesureordersgo

outaswellasatop-of-the-line

systembackedbyseriously

clevertechnologytomakesure

theorderscomein.

Spunofffromthefamily

business,itisrunbybrothers

OliandWillMartin,bothin

their20s.

■ littledartfulfilment.co.uk

STANNP

Stannpwasincorporatedin

June2014withthepurposeof

offeringaSaaSsolutionfor

directmail,providingafully

digital,integratedsolutionfor

clients’directmailneeds.

Stannphasdisruptedthe

directmailindustryby

developingitsownsoftware

enablingcustomerstodesign

postcards,lettersandgreeting

cardswithpowerfulmail

mergetoolsandbuilt-in

tracking.

■ stannp.com

@businessactionm | Spring 2022 | business action 19


EARTH FRIENDLY FOODWARE

EarthFriendlyFoodware

suppliescompostable‘foodand

drinktogo’packagingand‘hot’

composterstoUKandEuropean

businesses,schoolsandcharities.

Anunderpinningbusiness

valueistheenvironment.The

businessaimistointroduce

alternativestooil-basedplastic

insingle-usehospitalitysettings.

Itsuppliesonlycompostable

packagingproductsmadefrom

plants,accreditedundera

Britishstandardandcarrying

theOKCompostkitemark.

■ earthfriendlyfoodware.co.uk

PURA VIDA STORES

PuraVidaStoresprovidean

eco-friendlyshopping

alternative.Itopeneditsecofriendlyandplastic-freeshop

inGammonWalk,Barnstaple

inDecember2020toprovidea

widerangeofproductsto

meethomelivingneeds.

Itaimstobeaswastefree

andethicalaspossible,

sourcingproductslocallyand

ensuringproductssourced

furtherafieldarefairtrade

andethicallyproduced.Itis

2022 AWARDS

Sustainable Business finalists

sponsored by

TheNorthDevonUNESCOBiospherewasthefirstofsevensuch

designatedareasintheUKwiththepurposeofsecuringabetter

futurebylinkingpeopleandnature.Asmanybusinessesdepend

onandbenefitfromthebiosphere’sspecialqualities,businesses

havearesponsibilitytohelppreserveandregeneratethe

landscapeandenvironment.

ReachingtotheheightsofDartmoorandExmoorandviathe

seatoLundy,NorthDevon’sBiosphereReserveisoneof621

Reservesin117countriesdesignated.

Developingpartnershipsandmanagingprojectsfora

sustainablefutureinNorthDevon,TheNorthDevonBiosphere

teamworktomaintainourworldclassenvironmentandthehigh

qualityoflifewegetfromit.Weareheretohelpandadviseand

facilitatepartnershipsandprojects.

■ northdevonbiosphere.org.uk

committedtosourcingcruelty

andchemical-freebeautyand

cleaningproducts.

■ puravidastores.co.uk

ST MICHAEL’S NURSERY

StMichael’sNurserywelcomes

childrenagedthreemonthsto

fouryears.Itscaring,

experiencedanddedicated

teamof28includesrolesfrom

nurserynursetoapprentice,

sendco,mathschampion,eco

teamrepresentativeand

outdoorlearning.Ithasan

educationalprogrammeforits

childrentolearnandwonder

abouttheenvironmentandhas

achievedSurfersAgainstSewage

‘Plastic-FreeNursery’status.

■ stmichaels-nursery.org

YAFFLE & BOSK

Yaffle&Boskproduces

beautifulmade-to-order

diningtablesusingUK-grown

hardwoodsfromDevon-based

sawmills.Sometablesmay

travelfewerthan50miles

fromtreetofinishedproduct.

OwnerandcarpenterRob

Williamsuseslocalsuppliers

andindependentswhereverhe

canandisestablishingthis

newbrand.Hisaimistomake

andsellhigh-quality,lowvolumefurniturethatwilllast

manylifetimesandpromote

theuseofthefantastic

resourceswehaveavailableon

outdoorstepinNorthDevon.

■ yaffleandbosk.com

Holiday getaways from the

South West’s leading self-catering lettings agency

MarsdensDevonCottagesis

anindependentfamily

businesswhichstartedin

1973.We’vegrownalotsince

theearlydaysoflettingour

firstself-cateringholiday

cottages,butourpromiseto

providetheverybestservice–

aswellasafantasticrangeof

greatplacestostay–hasn’t

changedonebit.Aseveryyear

goesby,ourexperience

continuestogrow.

Local knowledge to help you

choose the perfect holiday let

Ourofficeisinthepretty

NorthDevonvillageof

Braunton,whichisclosetothe

beachesatSaunton,Croyde

andWoolacombe.Mostofour

stafflivelocallyandmanyof

themhavebeenwithusfora

numberofyears.Thismeans

theyknowtheareawell,have

visitedmanyoftheproperties

themselvesandcanofferwell

informedrecommendations.

Justask!

sponsor of the

Excellence in Hospitality & Tourism

Award 2002

Ofcourseourknowledge

extendsfarbeyondBraunton

andthebeachesofNorth

Devon.Allourpropertiesare

visitedandinspectedbyour

staffregularlysowecan

usuallyansweranyquestions

youmayhaveabouta

particularproperty.Ifwedon’t

knowtheanswerourselves

thenit’sneveraproblemtoget

intouchwiththeproperty

owners.Weenjoygood

relationshipswithallour

owners.

Our assurance that your

holiday cottage will be all you

hoped for

Weareproudofourportfolio

ofover350properties.

However,thatmeansnothing

withoutyourapproval.To

makesuretheholiday

accommodationweprovide

meets–andexceeds–your

highexpectations,ourinhouseassessorsworktostrict

criteriatoensureafairand

accuratestargrading

throughoutourwhole

portfolio.Whetheraproperty

issmallorsimple,largeor

luxuriousorahomefrom

home,allourpropertiesmeet

ourstringentMinimumEntry

Requirements(MER).

Whenyoustaywithuswe’ll

askyoutofillinashort

questionnaireafteryourstay

toprovideuswithyour

feedbackonwhatyoulikedor

dislikedaboutaproperty.Soif

there’ssomethingyouthinkwe

candotoimprove,letusknow.

Itwillhelptomakeusbetter.

Gotanyquestions?Getin

touchwiththeteamon01271

813777oremailusat

devon@marsdens.co.uk

20 business action | Spring 2022 | business-action.co.uk


2022 AWARDS

Our North Devon Business Awards 2022 judges: (from left) Rod Martin, Rachael Taylor, Mike Matthews, Frank Stone, Susie Kevern and Vic Mahajan

Awards judges assess high quality entries

MANAGEMENT ACCOUNTS

Susie Kevern

Pound Lane

Financial Management

SusieKevernisachartered

managementaccountantwith

20years’experienceworkingin

businesseslargeandsmall.

Overthepast10yearsshehas

builtanindependent

consultancyadvisinggrowing

businessesonmanagingtheir

financestosecurehealthy

profitsandstablecashflow.

Currently,herclients

includenationallyrecognised

brandsaswellaslocal

businesses,insectorsranging

fromprofessionalservices

firmstomanufacturingand

retailbusinesses.

■ Details07801199671or

poundlane.co.uk

MANUFACTURING

Vikas Mahajan

Aramis Rugby

VikasMahajanfounded

AramisRugby(Europe)in

2000andofficiallytookonthe

roleofleadingAramisRugby

Ltd(worldwide)inAugust2013.

BorninIndia,Vikasisthe

thirdgenerationinafamily

businessestablishedsince

1927.Hegraduatedfrom

universitywithadegreein

Economics,Businessand

Accountancy.Inthemidnineties,heattainedaMaster’s

degreeinInternational

Businesswithspecialisationin

tradewiththeEuropean

Union.Hethentrainedwith

LufthansaAirlinesatits

CustomerLoyaltyprogramme

divisioninNewDelhi.Inthe

late1990s,heattainedhis

secondMaster’sdegreein

BusinessAdministration

(MBA)fromBremen

University,Germanywitha

specialisationinGlobal

Managementand

Linda Middleton-Jones

Entrepreneurship.Today,allof

AramisRugbyscrum

machinessoldworldwideare

manufacturedatitsfactoryin

SouthMolton,Devonand

thenexportedworldwide.

■ Details01769550284or

aramisrugby.co.uk

PERSONAL FINANCE

Rod Martin

Together Financial Solutions

RodMartinbeganhiscareerin

financeover25yearsagoand

workedformanyyearsinthe

propertyinvestmentindustry

inLondon.Hethenmovedin

tothebankingsector,spending

severalyearsworkingwithin

themortgagesandwealth

managementsectorsduring

whichtimehealsoranhisown

businessesbothintheUKand

overseaspropertymarkets.

Rodisnowhappilysettled

backinDevonwhereheworks

withTogetherFinancialin

Barnstaplelookingafterclients’

pensionsandinvestmentsasa

financialplanningadviser.

■ Details01271346123or

togetherfinancialsolutions.co.uk

TECHNOLOGY

Mike Matthews

Lineal Software Solutions

MikeMatthewsismanaging

directorofBarnstaple-based

LinealSoftwareSolutions,

whichbeganinthe1980sasa

businessapplicationsoftware

provider(accounts,stock,

MRP),andhasgrownto

becomeacomprehensive,

multidisciplinaryITcompany

withateamof25+employees.

Mikeisformerchairmanof

theNorthDevonFederationof

SmallBusinesses(FSB)and

takesakeeninterestin

supportingNorthDevon’slocal

businessesandeconomy.Heis

afrequentspeakeratbusiness

eventsacrosstheregion.

■ Details01271375999or

lineal.co.uk

INTERNATIONAL TRADE

Linda Middleton-Jones

International Trade Matters

LindaMiddleton-Jonesisthe

founderandmanagingdirector

ofInternationalTradeMatters.

SheiswellknowninNorth

Devonforherworkwiththe

NorthDevonManufacturing

AssociationandSWMAS.

Hercompanyadviseson

internationalstrategicgrowth

planstoaccessnewmarkets,

compliancechecks,auditsand

authorisations.Lindaisalso

chairmanoftheAcademic

BoardoftheInstituteofExport

andadirectoratDevonand

PlymouthChamberof

Commerce.

■ Details01398332881or

internationaltradematters.com

DESIGN

Helen Pedlar

Frank Stone

Kameleon

FrankStoneisacreative

thinkerwhostartedoutonthe

designtrailin1994,launching

hisfirstbusiness20yearsago,

andcurrentlydirectorof

KameleoninBarnstaple.

Withnoformaltrainingor

qualifications,Frankhas

establishedabusinessbuilton

strongreputation,long-term

workingrelationshipsand

excellentcustomerservice,

resultinginamixofclients

largeandsmall,local,national

andinternational,someof

whomhavebeenwithhim

since1999!

■ Details01271634417or

kameleondigital.uk

RETAIL

Helen Pedlar

Pedlars of Ilfracombe

HelenPedlarispartofa150-

year-oldIlfracombefamily

business,nowinitssixth

generation.Helen’s

involvementwiththestore

startedatanearlyagebefore

shetookabreaktostudy

Textilesatuniversity.Todaythe

businessischaracterisedbyits

friendlyandhelpfulstaffwho

arehappytobeofassistance

andalwayspreparedtogothat

extramiletoensurecustomer

satisfaction.

■ DetailsatFacebook

@pedlarsofilfracombe

BUSINESS FINANCE

Rachael Taylor

SWIG Finance

RachaelTaylorhasbeenin

financeforthepast22years,

movingtoNorthDevonin

2007whereshewasalocal

commercialmanagerfor

LloydsBank.

In2019shestartedwith

SWIGFinanceasbusiness

managercoveringDevon

whereshecontinuesto

supportSMEswiththeir

businesses.

■ Details01872223883or

swigfinance.co.uk

@businessactionm | Spring 2022 | business action 21

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