24.03.2022 Views

Business Action | Spring 2022

Spring 2022 issue of the independent North Devon-based business magazine covering news on business and enterprise in the area. This issue includes profiles of the finalists in our North Devon Business Awards 2022, features on the North Devon UNESCO Biosphere, business support programmes and more.

Spring 2022 issue of the independent North Devon-based business magazine covering news on business and enterprise in the area. This issue includes profiles of the finalists in our North Devon Business Awards 2022, features on the North Devon UNESCO Biosphere, business support programmes and more.

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

usiness<br />

ACTION<br />

north enterprise<br />

devon<br />

growth<br />

innovation<br />

news & views<br />

business-action.co.uk | <strong>Spring</strong> <strong>2022</strong> | @businessactionm


CONTENTS WELCOME HEADER<br />

business<br />

ACTION<br />

WINNING AGAINST ALL ODDS<br />

Continuous challenge<br />

Justasweemergefromthe<br />

pandemicwithasighofrelief<br />

andwelcomeareturnto<br />

normality,awarbreaksout<br />

creatingsignificantturbulence<br />

intheworldeconomy.<br />

Whilethe20thcentury<br />

luxuriatedintheRoaring<br />

Twenties,weweatherthe<br />

TurbulentTwenties.<br />

Ifwethoughtlifewould<br />

becomemorepredictableafter<br />

thepandemic,wewerewrong.<br />

Continuous achievement<br />

Withthisinmind,our<strong>Business</strong><br />

<strong>Action</strong>Awardsdemonstrate<br />

howsomeNorthDevon<br />

businessescontinuetowin<br />

againstallodds.Recordentry<br />

numbers–10%abovelastyear<br />

–andimpressivequalityarean<br />

inspirationtousall.<br />

Impressed by entrants<br />

Weannouncethefinalistsin<br />

our12awardscategorieson<br />

pages12to21.Thecompetition<br />

wasextremelytoughandwe<br />

thankallentrantsforentering.<br />

Congratulationstoallfinalists!<br />

Awards event<br />

Thewinnerswillbeannounced<br />

attheNorthDevon<strong>Business</strong><br />

Awards<strong>2022</strong>eventatthe<br />

LandmarkTheatre,Ilfracombe<br />

ontheeveningofThursday<br />

19May<strong>2022</strong>.<br />

Ticketsfortheawardsevent<br />

willgoonsaleshortlyat<br />

business-action.co.uk/awards<br />

Cover story<br />

Wespottedthisissue’scover<br />

photoonamarketingleafletin<br />

ashop.Neverunderestimate<br />

thepowerofprint!<br />

ReadthestoryofEasy<br />

DiversanditsLundyDiveTrips<br />

onpage4.<br />

Support this magazine<br />

Likeallbusinesses,ourcosts<br />

areincreasing.Ifyouappreciate<br />

readingthismagazine,please<br />

supportusbysubscribingfor<br />

just£30ayear–includesfour<br />

copiessentbypostplus<br />

YOUR EDITOR<br />

Robert Zarywacz<br />

Editor & Publisher<br />

t: 07971 176044<br />

e: robertz@business-action.co.uk<br />

@robertz<br />

businesslistingonlineandin<br />

print–orselectingan<br />

advertisingpackageat<br />

business-action.co.uk/advertise<br />

Web site | business-action.co.uk<br />

Online version | business-action.uk<br />

Vol 4 Issue 1 – <strong>Spring</strong> <strong>2022</strong> – distribution 2,000<br />

Welcome.................................................................................................................<br />

News: Providing the dream property selling experience.................. 1<br />

News: Canine portraits capture dogs in the dog house.................... 1<br />

News: Financial planner’s 25 years’ service.......................................... 2<br />

<strong>Business</strong> directory: Find products and services................................. 3<br />

Tourism: Encountering wildlife underwater .......................................... 4<br />

Environment: Largest green economy award for Biosphere ........ 5<br />

Environment: Nature tourism collaboration........................................... 5<br />

Tourism: New festival promotes responsible tourism....................... 6<br />

<strong>Business</strong> support: Big Benefits for Small <strong>Business</strong>es..................... 7<br />

Work hubs: Work hub provides space for businesses...................... 8<br />

Networking: Building a cohesive Devon business community<br />

throughout the county...................................................................................... 9<br />

Networking: Meet the chamber at Petroc................................................. 9<br />

Engineering: Firm provides uplifting service during lockdowns.. 10<br />

News: Art business to open second gallery........................................... 11<br />

Awards: Let’s celebrate................................................................................... 11<br />

Awards: Record number of awards entries............................................ 12<br />

Awards: Lead sponsor message................................................................. 13<br />

Awards: Who are the finalists?..................................................................... 14<br />

Awards: Awards judges assess high quality entries.......................... 21<br />

© Need it Find it <strong>2022</strong>. All information in this magazine is published in good faith.<br />

Any views expressed are not necessarily those of the publisher, Need it Find it.<br />

Readers are strongly recommended to seek advice from an appropriate professional<br />

before taking any action on any topic discussed in the magazine and to check full<br />

terms and conditions of any products or services promoted in advertisements.<br />

ii<br />

ii<br />

business action | <strong>Spring</strong> <strong>2022</strong> | business-action.co.uk


HEADER NEWS<br />

“Moving houseisoneofthe<br />

mostchallengingexperiences<br />

inyourlife,”saysAmanda<br />

Woodham.Toimprovethis<br />

experience,Amandahas<br />

launchedOpenHouseEstate<br />

AgentsinNorthDevon.<br />

Amandahasalwaysbeen<br />

passionateaboutmakinga<br />

differenceandduringher23<br />

yearswithanationalbank<br />

alwaysensuredshelookedafter<br />

herteamassheknewthat,asa<br />

result,theywouldlookafter<br />

theircustomers.<br />

Amandahasalsoalways<br />

lovedpropertyandmoved<br />

housealot,butshefeltthatthe<br />

experiencewasoftennotas<br />

goodasitshouldhavebeen:“I<br />

didn’thavea‘wow’experience.<br />

Iwantedsomeonethatnotonly<br />

soldthehouse,butdidallthe<br />

relentlessfollow-up.Thatwas<br />

myfrustration.”<br />

ThisiswhatAmandanow<br />

offersthroughOpenHouse<br />

Amanda Woodham of Open House Estate Agents<br />

Providing the dream property<br />

selling experience<br />

Canine portraits capture dogs in the Dog House<br />

The Lyn Valley Dog Housein<br />

LyntoncelebratedValentines<br />

weekendwithaseriesofevents<br />

basedaroundthethemeof<br />

‘Loveyourdog,lovealldogs,<br />

andlovewhereyoulive’.<br />

Toadvertisethis,theinhousecanineteamorganised<br />

telegramspostedontelegraph<br />

polesandlamppostsaround<br />

theareasoalltheirfriends<br />

couldseewhatwasplanned.<br />

Therewasacompetitionfor<br />

ownerstopostphotosoftheir<br />

dogsreadingthetelegrams,<br />

whichwaswonbyKasey.<br />

Forthefirstevent,local<br />

artistJosephWitchalltookup<br />

residencyintheshop,where<br />

hedrewcartoonsandportraits<br />

oflocaldogs.Thetake-upfor<br />

thiswassosuccessfulthatnot<br />

notonlydidalargenumberof<br />

localdogscomeinfora<br />

EstateAgents.Anational<br />

networkofestateagentswith<br />

alltheback-upsellersand<br />

buyerswouldexpect,Amanda<br />

providesalocal,personal<br />

servicetomanageallaspectsof<br />

Artist Joseph Witchall with one of his 52 canine models<br />

propertysalesthroughout<br />

NorthDevon.<br />

Amanda’saimistoremove<br />

thestressofmovinghouseby<br />

deliveringtheexperienceshe<br />

herselfsought.Herfocusis<br />

verymuchonqualityrather<br />

thanquantityofsales,enabling<br />

eachclienttomovehome<br />

withoutunnecessaryworries.<br />

Withextensiveexperienceof<br />

workingwithmortgage<br />

advisersandsolicitorsduring<br />

herbankingcareer,Amanda<br />

nowworkswithchosenlocal<br />

providers,who,togetherwith<br />

OpenHouseEstateAgents’<br />

back-upsupport,enable<br />

Amandatoprovideclientswith<br />

acomprehensiveservice.<br />

Withaloveofproperty,<br />

Amandalookstohandlethe<br />

saleofthefullrangeofhomes,<br />

givingherundividedattention<br />

ineverycase.<br />

■ Details07894030837or<br />

onlineestateagents.org.uk<br />

sitting,butalsoloyalfollowers<br />

fromaroundthecountrysent<br />

inphotographsoftheirdogs,<br />

askingtotakepart.Inall,<br />

therewere52requestsfor<br />

portraits,withthefurthest<br />

beingsenttoGuernsey.<br />

Thiswasoneofthemost<br />

successfuleventsfortheLyn<br />

ValleyDogHouseanditraised<br />

asignificantsumfortheDogs<br />

Trust.Aswellasconvincing<br />

Josephthatanewcareerin<br />

pet-relatedartwasworth<br />

considering,itcreatedthe<br />

opportunitytomeetmore<br />

localdogsandforownersto<br />

meeteachother.<br />

WhileaSundaybeachclean<br />

waspostponedduetobad<br />

weather,theLynValleyDog<br />

Houseisplanningmoreevents<br />

forthefuture.<br />

■ thelynvalleydoghouse.com<br />

@businessactionm | <strong>Spring</strong> <strong>2022</strong> | business action 1


NEWS<br />

Financial planner’s 25 years’ service<br />

Although selling wiveswas<br />

notinthejobdescription,<br />

becomingafinancialplanner<br />

wasScottPickard’sdreamfrom<br />

anearlyage.<br />

Heisstilllivingthatdream<br />

ashecelebratesaquarterofa<br />

centurywithawell-known<br />

NorthDevonfirm.<br />

Scotthasclockedupan<br />

impressive25yearsofservice<br />

withPhilipJMilton&<br />

CompanyPlcandtothisday<br />

stillenjoyssharingthe<br />

aspirationsandgoalsofhis<br />

clientsandgivingguidanceon<br />

howtoachievethem.<br />

Hejoinedthecompanyin<br />

1996andsettledinwell,but<br />

thereweresomeamusing<br />

hiccoughsalongtheway,<br />

includingadraftreportwhich<br />

mentionedthataclienthad<br />

soldhiswife.<br />

Scottsaid:“Whenchecking<br />

oneofmyearlierpiecesof<br />

work,IrecallImadeanerror<br />

referringtoaclientwhosaidhe<br />

hadrecentlysoldhiswife’scar.<br />

“Iactuallyreferencedinmy<br />

draftreporttheclienthaving<br />

soldhiswife–Philipnotedin<br />

redalongsideoutofcuriosity<br />

thatImaywishtoaskhow<br />

manycamelshereceivedforher.<br />

“Ididn’tgetthehump,butit<br />

25 years’ service presentation: (from left) Scott Pickard with Philip Milton<br />

showstheattentiontoaccuracy<br />

anddetailwehavealwaysdone<br />

ourbesttoachieve!”<br />

Nowaged48,hestarted<br />

workforPJM&Coasanewly<br />

qualifiedadviserandwas<br />

appointedadirectorjustone<br />

yearlater.<br />

Sincethen,hehasgained<br />

manyadditionalqualifications<br />

andbyage37achievedthe<br />

prestigiouscharteredfinancial<br />

plannerqualification,<br />

consideredamongthehighest<br />

intheindustry.<br />

BornandbredinNorth<br />

Devon,ScottwenttoPark<br />

CommunitySchoolandthen<br />

ontostudyatNorthDevon<br />

College(nowPetroc).<br />

Fromayoungagehehadan<br />

interestinbecomingafinancial<br />

planner–oftencalleda<br />

financialadviser.<br />

Initially,hegotajobwithan<br />

insurancecompany,inthedays<br />

whenthatmeantknockingon<br />

doorsonceamonthtocollect<br />

paymentsanddiscusspolicies<br />

withclients.<br />

However,nospousesever<br />

changedhandsandScott<br />

continuestoenjoyaclose<br />

relationshipwithclients.<br />

Headded:“Peopleseemto<br />

feelateasetalkingtomeand<br />

sharealotofverypersonal<br />

informationanditisvery<br />

humblingwhenyouropinions<br />

andrecommendationsbecome<br />

sovalued–youcometoknow<br />

theiraspirationsandgoalsand<br />

it’saprivilegetheyareprepared<br />

toletyouintothat.<br />

“It’sthatrecognitionofyour<br />

valueandcontributionand<br />

encouragementtobecomethe<br />

bestyoucanbewhichyoucan<br />

getinasmallerlocalbusiness<br />

thatyouwouldn’tgetinalarger<br />

nationalgroup.”<br />

PJM&CoPlcmanaging<br />

directorPhilipMiltonpraised<br />

Scott’scontributiontothe<br />

businessandsaidhewasavery<br />

trustworthypairofhands.<br />

Hesaid:“Scotthasanatural<br />

rapportwithhisclientsand<br />

theyknowtheycanentrust<br />

theirfinancialorinvestment<br />

needstohim.<br />

“Itseemsthatveryfew<br />

peoplethesedaysstaywiththe<br />

samefirmforsuchalongperiod<br />

oftimeandthatkindofloyalty<br />

andtalentisveryhardtofind.”<br />

Inrecognitionofhislong<br />

service,PhilippresentedScott<br />

with‘ALarchwoodGarden’,an<br />

oilpaintingbywell-known<br />

Englishlandscapepainterand<br />

bookillustratorErnestWilliam<br />

Haslehust,sourcedfromElford<br />

GalleryinChagford.<br />

■ Details01271344300or<br />

miltonpj.net<br />

2 business action | <strong>Spring</strong> <strong>2022</strong> | business-action.co.uk


DIRECTORY<br />

ACCOUNTANTS<br />

Cranford <strong>Business</strong> Services<br />

Bideford<br />

t: 01237 488077<br />

w: accountsindevon.co.uk<br />

JD Accountants (South West) Ltd<br />

Barnstaple<br />

t: 01271 378606<br />

AESTHETIC CLINICS<br />

Orchard Clinic<br />

Bideford<br />

w: orchardclinic.net<br />

ANTIQUE MAPS & CHARTS<br />

Old Folding Maps<br />

South Molton<br />

t: 01769 573935<br />

w: foldingmaps.co.uk<br />

BRANDING & DESIGN<br />

Boom Boom Media<br />

Barnstaple<br />

t: 01271 326694<br />

w: boomboommedia.co.uk<br />

BrandLanterns<br />

Barnstaple<br />

t: 01271 372620<br />

w: brandlanterns.co.uk<br />

BREWERY<br />

Combe Brewing Company<br />

Ilfracombe<br />

t: 07973 488409<br />

w: facebook.com/<br />

CombeBrewingCompany<br />

GT Ales<br />

Chivenor<br />

t: 01271 267420<br />

w: gtales.co.uk<br />

BUILDING SUPPLIES<br />

Heritage Cob and Lime<br />

Bideford<br />

t: 01237 477431<br />

w: heritagecobandlime.com<br />

RGB Building Supplies<br />

Branches in Barnstaple, Bideford,<br />

Hatherleigh, Holsworthy,<br />

Ilfracombe, Okehampton, South<br />

Molton, Tiverton<br />

w: rgbltd.co.uk<br />

BUSINESS ADVISORS<br />

Pound Lane Financial Management<br />

North Devon<br />

t: 07801 199671<br />

w: poundlane.co.uk<br />

BUSINESS SUPPORT<br />

Be Ready Employer Hub<br />

Devon<br />

t: 01392 241124<br />

w: readydevon.org.uk<br />

CAR SALES & SERVICING<br />

Blights Motors<br />

Bideford<br />

t: 01237 472282<br />

w: blightsmotors.co.uk<br />

COMMERCIAL PROPERTY<br />

James Doble Commercial<br />

North Devon<br />

t: 01237 424053<br />

w: jd-commercial.co.uk<br />

CONSTRUCTION<br />

Advanced Scaffolding<br />

Barnstaple<br />

t: 01271 321100<br />

w: advancedscaffoldingltd.co.uk<br />

COPIERS & PRINTERS<br />

Clarity Copiers North Devon<br />

Barnstaple & North Devon<br />

t: 01271 374061<br />

w: claritynorthdevon.co.uk<br />

COPYWRITING & MARKETING<br />

Zarywacz<br />

North Devon & UK<br />

t: 01271 879100<br />

w: z2z.com<br />

COUNSELLING & PSYCHOTHERAPY<br />

Devon Counselling Training<br />

Barnstaple<br />

t: 07522 841009<br />

w: devoncounsellingtraining.co.uk<br />

North Devon Counselling<br />

Barnstaple<br />

t: 07872 501606<br />

w: northdevoncounselling.co.uk<br />

DIGITAL & WEB SITES<br />

Kameleon<br />

Barnstaple<br />

t: 01271 375100<br />

w: kameleondigital.uk<br />

Peak Online<br />

Bideford<br />

t: 01237 721256<br />

w: northdevon.peak-online.uk.com<br />

DINING<br />

Terrace Tapas & Wine Bar<br />

Ilfracombe<br />

t: 01271 863482<br />

w: terracetapasbar.co.uk<br />

The Royal George<br />

Appledore<br />

t: 01237 424 138<br />

w: trgpub.co.uk<br />

ENVIRONMENT<br />

North Devon Biosphere<br />

North Devon<br />

t: 01392 388647<br />

w: northdevonbiosphere.org.uk<br />

FINANCE<br />

SWIG Finance<br />

North Devon & South West<br />

t: 01872 227 932<br />

w: swigfinance.co.uk<br />

FINANCIAL ADVISERS<br />

D Scott Financial<br />

Bideford<br />

t: 01237 426450<br />

w: dscottfinancial.co.uk<br />

Philip J Milton & Co Plc<br />

Barnstaple<br />

t: 01271 344300<br />

w: miltonpj.net<br />

GARDENING & LANDSCAPING<br />

AB SEA Services<br />

Torrington<br />

t: 07799 478318<br />

w: abseaservices.com<br />

HEALTH & SAFETY<br />

Safety Supplies Direct<br />

Barnstaple<br />

t: 01271 377558<br />

w: safetysuppliesdirect.co.uk<br />

HOLIDAY COTTAGES<br />

Marsdens Devon Cottages<br />

North Devon<br />

t: 01271 813777<br />

w: marsdens.co.uk<br />

HOTELS<br />

The Carlton<br />

Ilfracombe<br />

t: 01271 862446<br />

w: ilfracombecarlton.co.uk<br />

HUMAN RESOURCES<br />

Fitzgerald HR<br />

Barnstaple, Exeter, London &<br />

Wellington<br />

t: 01271 859267<br />

w: fitzgeraldhr.co.uk<br />

INSURANCE<br />

Together Insurance Solutions<br />

Barnstaple<br />

t: 01271 347147<br />

w: togetherinsurancesolutions.co.uk<br />

INTERNATIONAL TRADE SUPPORT<br />

International Trade Matters Ltd<br />

Bampton<br />

t: 01398 332881<br />

w: internationaltradematters.com<br />

IT<br />

Lineal Software Solutions<br />

Barnstaple<br />

t: 01271 375999<br />

w: lineal.co.uk<br />

JOINERY & CARPENTRY<br />

Bespoke Timber Joinery &<br />

Carpentry<br />

Barnstaple<br />

t: 01271 603411<br />

w: bespoketimberjc.co.uk<br />

LOCKSMITHS<br />

MJS Locksmith<br />

Bideford<br />

t: 07532 139388<br />

w: northdevonlocksmith.co.uk<br />

SW Locksmiths<br />

Holsworthy / Bude<br />

t: 01409 255533<br />

w: swlocksmiths.com<br />

MANUFACTURERS<br />

The Clovelly Soap Company<br />

Clovelly<br />

t: 01237 432280<br />

w: theclovellysoapcompany.com<br />

Smart Manufacturing<br />

Bideford<br />

t: 01237 471977<br />

w: smart-manufacturing.co.uk<br />

MASSAGE & BEAUTY<br />

Essential Bodyworkx<br />

South Molton<br />

t: 01769 574474<br />

w: essentialbodyworkx.co.uk<br />

NETWORKING GROUPS<br />

<strong>Business</strong> Networking in Barnstaple<br />

Barnstaple<br />

t: 0843 289 1339<br />

w: bnibarnstaple.co.uk<br />

North Devon Networking Group<br />

Barnstaple<br />

w: northdevonnetworking.co.uk<br />

Torridge <strong>Business</strong> Network<br />

Westward Ho!<br />

w: torridgebusinessnetwork.co.uk<br />

OFFICE SUPPLIES<br />

South West Office Supplies<br />

North Devon<br />

t: 01271 889337<br />

w: swofficesupplies.co.uk<br />

PACKAGING<br />

Atlas Packaging<br />

Barnstaple<br />

t: 01271 344055<br />

w: atlaspackaging.co.uk<br />

➤ Listinginfourissuesof<br />

magazinewithbusiness<br />

nameandcategory,phone<br />

number,websiteandtown.<br />

➤ 12-monthonlinelistingat<br />

needitfindit.ukNorth<br />

PHOTOGRAPHY<br />

Tarkatography<br />

Westward Ho!<br />

t: 07977 414798<br />

w: tarkatography.co.uk<br />

PRINTING<br />

Jamaica Press<br />

Buckland Brewer<br />

t: 01237 452333<br />

w: jamaicapress.co.uk<br />

RECRUITMENT<br />

Cooper Golding<br />

Barnstaple<br />

t: 01271 349745<br />

w: coopergolding.co.uk<br />

RETAILERS<br />

Ilfracombe Chocolate Emporium<br />

Ilfracombe<br />

t: 01271 867193<br />

w: ilfracombechocolateemporium.co.uk<br />

Pedlars<br />

Ilfracombe<br />

t: 01271 863509<br />

w: Facebook @pedlarsofilfracombe<br />

SHEDS<br />

SHEDS 4 you<br />

Bideford<br />

t: 01237 459193<br />

w: sheds4you.co.uk<br />

SIGNS<br />

Doubleuprint<br />

Barnstaple<br />

t: 01271 268 041 / 07866 420436<br />

w: doubleuprint.co.uk<br />

The Sign Maker<br />

High Bickington<br />

t: 01769 561355<br />

w: sign-maker.net<br />

SOLICITORS<br />

Slee Blackwell Solicitors<br />

Barnstaple, Bideford, Braunton,<br />

South Molton<br />

t: 0808 139 1606<br />

w: sleeblackwell.co.uk<br />

SPORTS EQUIPMENT<br />

Aramis Rugby<br />

South Molton<br />

t: 01769 550284<br />

w: aramisrugby.co.uk<br />

TELECOMS<br />

Integra<br />

North Devon<br />

t: 01271 555 666<br />

w: integra.im<br />

TRAVEL AGENTS<br />

Clare Flint – Travel Counsellors<br />

North Devon & UK<br />

t: 01271 828990<br />

w: travelcounsellors.co.uk/clare.flint<br />

WILLS<br />

Wills at Home<br />

West Yelland<br />

t: 01271 860105<br />

w: wills-athome.co.uk<br />

BOOK YOUR £30 LISTING NOW AT needitfindit.uk<br />

Devon<strong>Business</strong>Directory<br />

withbusinessnameand<br />

category,logo,phone<br />

number,addressandlinks.<br />

➤ 4issuesofmagazinemailed<br />

directtoyourUKaddress.<br />

@businessactionm | <strong>Spring</strong> <strong>2022</strong> | business action 3


NEWS<br />

Encountering wildlife underwater<br />

How do yougetaphoto<br />

promotingyourbusinessonthe<br />

frontcoverofourmagazine?<br />

Byplacingyourmarketing<br />

materialinabutcher’sshop.<br />

ThatiswhereeditorRobert<br />

Zarywaczsawaleafletwith<br />

photosofsealsanddivers,and<br />

thoughttheywouldmakean<br />

impressivecover.<br />

Thenextstepwastocontact<br />

theownersofEasyDiversand<br />

interviewCathBarker,who<br />

runsthebusinessalongwith<br />

husbandSimon.<br />

EasyDiversisNorthDevon’s<br />

onlyPADI(Professional<br />

AssociationofDiving<br />

Instructors)divecentreandthe<br />

onlyoperatortoofferguided<br />

divetripstoLundyIsland,on<br />

whichyoucanencounterseals.<br />

Simon and Cath Barker of Easy Divers<br />

Thisexperiencefeaturesat<br />

number3of10inthe<br />

Independent’sUltimateBritish<br />

IslesBucketList.<br />

SimonandCathstartedEasy<br />

Diversin2015,althoughSimon<br />

hasbeenteachingdivingfor<br />

morethan20yearsandisa<br />

PADImasterscubadiver<br />

trainer.Hehastaughtbeginner<br />

andimproverdiversin<br />

locationsfromThailandto<br />

Mexicoandthecoupleworked<br />

inthedivingindustryabroad<br />

beforedecidingtoreplicatethis<br />

intheUK.Cath’schildhood<br />

holidaysinNorthDevonwere<br />

oneofthereasonswhythey<br />

chosetobasethebusinesshere.<br />

WithSimonhandlingthe<br />

practicaldivingactivities,Cath<br />

handlesmarketing,bookings<br />

andbusinessadministration.<br />

Whilethehightidal<br />

movementandnaturalsiltin<br />

theBristolChannelpresent<br />

challengesfordivingnearthe<br />

coast,Lundy’sgreyseal<br />

populationandclearwaters<br />

morethancompensatefor<br />

thesetoprovidean<br />

unforgettableexperience.<br />

TheLundytrips,which<br />

includeboattrip,guideddives<br />

andoptionalequipmenthire,<br />

arejustoneaspectofthe<br />

business.Arangeoftraining<br />

courses,fromscubadiving<br />

tastersessionstoopenwater<br />

andadvancedopenwater<br />

coursesandrefreshertraining,<br />

suitalllevelsofdiverfrom<br />

beginnertoadvanced.<br />

InFebruary2021,Simon<br />

andCathmovedintoEpchris<br />

HouseinIlfracombetonot<br />

onlyofferaccommodationfor<br />

divingstaycationsbutalsoto<br />

providetheirownoutdoor<br />

heatedpoolfortraining.This<br />

addstotheoptionsofopen<br />

waterandpublicswimming<br />

poolfacilities,enablingEasy<br />

Diverstooffertheappropriate<br />

venueforeachtypeoftraining.<br />

Thebusinessalsooffers<br />

equipmenthire,enablingdivers<br />

oncoursesoronLundyDives<br />

tohiretheappropriatekit.Hire<br />

isalsoavailabletootherPADIcertifieddivers,although<br />

demandishighduringthe<br />

summerseason.<br />

EasyDiversattractsdivers<br />

fromacrosstheUKand<br />

abroad,bothindividualsand<br />

groupsdivingforpleasureor<br />

corporateteambuilding.As<br />

Ilfracombepreparestoopenits<br />

newwatersportscentre,diving<br />

addsanotherreasonforvisiting<br />

NorthDevon.<br />

■ Details07833020424or<br />

easydiversnorthdevon.co.uk<br />

4 business action | <strong>Spring</strong> <strong>2022</strong> | business-action.co.uk


Nature tourism collaboration<br />

Largest green economy award for biosphere<br />

@businessactionm | <strong>Spring</strong> <strong>2022</strong> | business action 5<br />

ENVIRONMENT<br />

NorthDevonUNESCO<br />

Biospherehaswonthelargest<br />

greeneconomyaward<br />

nationallyfromHM<br />

Government’sCommunity<br />

RenewalFund(CRF).Thiswill<br />

promotegreengrowthand<br />

investmentintheareawhile<br />

raisingwellbeingforlocal<br />

communitiesthroughnaturebasedsolutions.<br />

The£1.37mbid,thesixth<br />

largestawardoverall,will<br />

enableanewprogrammeof<br />

worktocreategreatjobsfor<br />

localpeopleinnorthern<br />

Devonatthesametimeas<br />

addressingtheclimateand<br />

ecologicalemergency.The<br />

CRFfundwillbeabigstep<br />

forwardinmeetingthisaim<br />

andwillhelpthebiosphere<br />

worktowardsitsmissionto<br />

stimulatetheSouthWest's<br />

natural-basedeconomy>20%<br />

GDPby2030.<br />

“Thisawardrecognisesthe<br />

uniquenaturalcapitalassets<br />

thatarewithinthebiosphere<br />

designation.Theseinclude<br />

partofourtreasuredNational<br />

Parks,someofthemost<br />

importantagriculturalassets<br />

withinDevonandahuge<br />

marineareawhichincludes<br />

theIsleofLundy.Withinthis,<br />

thereisapopulationofnearly<br />

200,000peopleallofwhom<br />

havearelationshipwiththe<br />

biospherebutdeserveto<br />

participateinthisopportunity<br />

toimprovetheireconomicand<br />

socialwellbeing,”saysTim<br />

Jones,chairmanofNorth<br />

DevonBiosphereFoundation.<br />

“Thisawardistheresultof<br />

aninspiredcontributionfrom<br />

theprojectteam.Inrecognition<br />

ofthequalityofthe<br />

proposition,thefunding<br />

securedisthelargestgrantto<br />

havebeenawardedfora‘green<br />

programme’. Itisourbiosphere’s<br />

ambitiontobetheleadfor<br />

naturalcapitalactivity,regionally,<br />

nationallyandinternationally.<br />

Thisawardisasignificantstep<br />

forwardinthisjourney.”<br />

TheNorthDevonUNESCO<br />

Biosphere’sCRFprogramme<br />

hastwolinkedelements–the<br />

GreenBiosphere,focusedon<br />

woodland,regenerative<br />

agricultureandagritech;and<br />

theBlueBiospherefocusedon<br />

offshorewind,aquaculture,<br />

marinebiodiversityand‘blue<br />

carbon’.Bothelementshave<br />

strongskillsdevelopmentand<br />

jobcreationelementsaswellas<br />

planstoredirectprivate<br />

investmentintothearea.<br />

Theprogrammewilloffer<br />

solutionsforeconomic<br />

developmentandraising<br />

wellbeingforlocal<br />

communitiesthrough<br />

innovationprojectsinnature–<br />

onlandandatsea.<br />

With70%ofDevon’s<br />

graduatesleavingthecounty<br />

tofindbetteremployment<br />

elsewhere,theCRFmoneywill<br />

offeryoungpeopleexcitingjob<br />

opportunitieswhichwillin<br />

turnhelpprotectthelocal<br />

ruralandcoastalwayoflife<br />

andaddresstheregion’snet<br />

zeroambition.<br />

“Itisexcellentnewsthat<br />

northernDevon’s£1.3million<br />

CommunityRenewalFundbid<br />

fortheBlue&Green<br />

BiosphereNaturalCapital<br />

AcceleratorBidwas<br />

successful,”addsSelaine<br />

Saxby,MPforNorthDevon.<br />

“Thisprojectwillseekto<br />

enableafurther£50millionof<br />

privatesectorinvestmentinto<br />

ourenvironmentand<br />

potentiallycreateupto1,300<br />

newjobsby2026.Iam<br />

confidentthatwecanbackup<br />

thispositiveannouncement<br />

withfurtherinvestmentin<br />

NorthDevoninthefuture.”<br />

■ northdevonbiosphere.org.uk<br />

North DevonUNESCO<br />

Biospherehasjoinedforces<br />

withTorridgeDistrictCouncil<br />

todriveforwardthecouncil’s<br />

NatureTourismAgenda,which<br />

willhelpbusinessestogrowby<br />

supportingtheminshowcasing<br />

theregion’smanynaturalassets<br />

andadventureactivities.<br />

Naturetourismcoversthree<br />

dimensions:<br />

➤ Tourismintheenvironment<br />

–activitiessuchaskayaking,<br />

yoga,hikingandforest<br />

bathing.<br />

➤ Tourismaboutthe<br />

environment–experiences<br />

thatleavetheparticipant<br />

withanimproved<br />

understandingofthe<br />

surroundinglandscapesand<br />

nature,suchaswildlife<br />

walksandstargazing.<br />

➤ Tourismforthe<br />

environment–responsible<br />

tourismthatunites<br />

conservation,communities<br />

andsustainabletravel.<br />

DuringMarch,aseriesof<br />

tourismworkshopswasheldto<br />

supportandshowbusinesses<br />

acrossNorthDevonhowto<br />

createnew,bookable,nature<br />

experiencesorenhancethe<br />

offertheymayalreadybe<br />

providing.Hostingthese<br />

workshopswasChrisBrant,<br />

directorandfounderof<br />

UnmissableEngland,whosays<br />

“Nolongerdovisitorsjustwant<br />

toseethesightswhentheyvisit<br />

aplace.They’relookingfor<br />

authenticguidedexperiences<br />

thatconnectthemwiththe<br />

localsandtheplacestheyknow<br />

best.Visitorswanttobe<br />

captivatedbyfascinatingstories<br />

aboutnatureandthelandscape<br />

wellbeyondthetouristtrail.<br />

Theywanttoimmerse<br />

themselvesinlocalhistoryand<br />

heritageandleavewithabetter<br />

understandingoftheplaces<br />

theyhaveexperienced.Icannot<br />

waittoseewhatnewnature<br />

experiencesaredevelopedby<br />

localbusinessesinUnmissable<br />

England’slatestseriesof<br />

experientialtourismtraining.”<br />

Followingtheseworkshops,<br />

naturetourismofficerand<br />

Biosphere<strong>Business</strong>Partner<br />

coordinatorSarahJordanis<br />

offeringalimitednumberof<br />

businessesafree1:1support<br />

sessiontodiscusswaysthey<br />

couldofferauthentic<br />

experiencesfortheirguests,<br />

becomeamoresustainable<br />

business,andincreasetheir<br />

year-roundoffer.<br />

Sarahsays:“Havingworked<br />

withnumeroustourism<br />

businessesoverthelastcouple<br />

ofyearsontheUNESCO<br />

Biosphere’sBio-Cultural<br />

HeritageTourismproject,this<br />

collaborationisalogicalnext<br />

steptoensurewekeepupthe<br />

momentumofincreasing<br />

sustainabletourismacrossthe<br />

region.Ican’twaittomeetnew<br />

businessesandhelpthem<br />

discoverwaysofincreasing<br />

theiroffer.”<br />

TorridgeDistrictCouncil<br />

hasalreadycreatedarangeof<br />

resourcestohelptourism<br />

businessesextendtheirseason,<br />

understandthewildlifeand<br />

experiencesthatTorridgehas<br />

tooffer,andtobringnew/<br />

targetedcustomergroupsto<br />

theirbusiness.<br />

Itsfreeresourcesincludea<br />

naturetourismbusinesstoolkit,<br />

whichlooksattourismpatterns<br />

inTorridge,whatmakesthe<br />

regionsospecial,nature<br />

tourismcasestudies,andhow<br />

businessescandeveloptheir<br />

offer.Italsoincludesfree<br />

resourcessuchashighquality<br />

photosofTorridgethroughthe<br />

seasons,seasonalitinerariesto<br />

printanddisplay,awildlife<br />

spottingcalendarandposters<br />

oncoastalandinlandlandscape<br />

features.Thistoolkitmaybe<br />

usefultoalltourismbusinesses<br />

operatingacrossTorridgeand<br />

NorthDevon.<br />

■ Signupfornaturetourism<br />

newsattorridge.gov.uk/<br />

article/20025/Mailing-List


ENTERPRISE HEADER<br />

New festival promotes responsible tourism<br />

1.Howwellwillthefestivalfit<br />

withWoolacombe?<br />

“Thespiritofthefestivalisvery<br />

muchinethoswiththetown<br />

andlocalarea–iesurfing,van<br />

culture,skating,natureandthe<br />

greatoutdoors.Sointhose<br />

regards,it’saverynaturalfit,<br />

butthere’savarietyof<br />

importantconsiderationshere.<br />

Wehavebeenliaisingwiththe<br />

localcommunitytoensurethat<br />

thefestivalfitisaspositiveasit<br />

canbeforthecommunity,<br />

visitors,localbusinessesand,of<br />

course,thelocalinfrastructure,<br />

payingparticularattentionto<br />

theroadnetworks.<br />

Woolacombehadahuge<br />

amountofvisitorslastyear<br />

withtheboomofthestaycation<br />

afterCOVID,andthewhole<br />

NorthDevonareasawahuge<br />

numberofpop-upcampsites<br />

springup,whichalsoaddedto<br />

theinfrastructurepressuresfor<br />

thedurationofthesummer.All<br />

oftheseconsiderationshave<br />

beentakenintoaccountwith<br />

oureventplanning,ourtraffic<br />

managementplan,andour<br />

ecologicalreporting,whichwe<br />

The Wavelength <strong>Spring</strong> Classic is a new festival scheduled for 27-30<br />

May in Woolacombe, featuring surf, music, skate, nature and ride<br />

culture. With demand for holidays in the area soaring and pressures<br />

on the environment and economy increasing, editor Robert Zarywacz<br />

questioned festival director Linley Lewis on the event’s sustainability<br />

areconfidentarerobustforthe<br />

benefitofthelocal<br />

environment,community,<br />

visitorsandbusinesses.”<br />

2.Wherewillthestaffforthe<br />

festivalcomefrom?<br />

“We’rehiringarangeoflocal<br />

staff,andtherearearangeof<br />

rolesavailable.Sinceannouncing<br />

theevent,it’sbeenamazing<br />

howmanypeoplehavecome<br />

forwardfromthelocal<br />

communitywithabroadrange<br />

ofeventexperience.For<br />

example,wehavehiredour<br />

‘gatemanager’,whoisalocal<br />

residentandwillbemanaging<br />

hisownteamentirelyfromthe<br />

localcommunity.Astheevent<br />

communicationshave<br />

developedandthe‘wordhas<br />

gotout’,moreandmorepeople<br />

havebeencomingforward<br />

pitchingtheirservices,beit<br />

suppliers,orstaff,andthisis<br />

verymuchsomethingthatwe<br />

arelookingtoweaveintothe<br />

fabricoftheevent.<br />

Wewillbeemployingupto<br />

80staffonsite,andcurrently<br />

havecirca50ofsuchconfirmed<br />

aslocal,which–whenyou<br />

considertheadditionallocal<br />

suppliers–addsuptoalarge<br />

additionallocalimpact.”<br />

3.Whatwilllocalbusinesses<br />

gainfromthefestival?<br />

“There’sasplitforthelocal<br />

businesses.Therewillbe<br />

consumerspend,andtherewill<br />

alsobeeventspend.<br />

OntheSaturdayandSunday<br />

oftheevent,weare<br />

encouraginggueststovisitthe<br />

village,andwatchthesurf<br />

competitionwhichisbeing<br />

helddownonCombesgate<br />

beach.Weanticipatethese<br />

guestsspendinginthelocal<br />

shops,barsandrestaurants.<br />

Toencouragethis<br />

movement,wewillalsobe<br />

puttingonashuttlebusto<br />

connecttheeventsitewiththe<br />

village,anditisonlya30-<br />

minutewalk(alongabeautiful<br />

NationalTrustpermissive<br />

footpath)fromthesitedownto<br />

thebeach.It’sreasonableto<br />

expect20%ofvisitorstovisit<br />

thevillage,withanaverage<br />

spendof£15pplocallyperday<br />

(alargeportionofwhichwould<br />

arrivebyfootdirectlyfromthe<br />

site).Thiswouldbe1,000<br />

peopleperday,andequateto<br />

£30,000spentlocally.<br />

Asforgeneraleventspend<br />

andeconomyinjector,weare<br />

expectingtospend£250,000<br />

withintheSouthWest,£50,000<br />

withinNorthDevon,and<br />

£30,000withinWoolacombe.<br />

Wearealsopledging1%of<br />

allticketsalerevenuetolocal<br />

charitiesandprojects.”<br />

■ TheWavelength<strong>Spring</strong><br />

Classic,runningfrom27to30<br />

May<strong>2022</strong>atWoolacombeBay,<br />

isafamily-friendlyevent<br />

featuringsurfing,music,<br />

nature,culture,campingand<br />

more.Bookticketsat<br />

springclassic.co.uk<br />

6 business action | <strong>Spring</strong> <strong>2022</strong> | business-action.co.uk


SUPPORT HEADER<br />

What it is?<br />

TheBigBenefitsforSmall<br />

<strong>Business</strong>esprojectisbeing<br />

deliveredbyPetrocand<br />

fundedbytheEuropeanSocial<br />

Fund.Italsohasthe<br />

collaborativesupportof<br />

TorridgeDistrictCouncil,<br />

NorthDevonCounciland<br />

DevonCountyCouncil.<br />

What are the objectives?<br />

Ouraimsareto:<br />

➤ Helpsmallbusinessesin<br />

TorridgeandNorthDevon<br />

toaccessfullyfunded<br />

trainingopportunitiesto<br />

allowtheirbusinessesto<br />

grow.<br />

➤ Workcollaborativelywith<br />

businessestoencourage<br />

themtoparticipateand<br />

supportPetrocwithits<br />

curriculum.Forexample,<br />

providingatalktoour<br />

learners,orworkingwithus<br />

toensurePetrocstaffhave<br />

up-to-dateindustry<br />

knowledge.<br />

➤ Allbusinesseswhowork<br />

withuswillbeinvitedto<br />

attendanin-depthTraining<br />

NeedsAnalysiswherewe<br />

candiscussanytraining<br />

needsyourbusinesshasand<br />

designacoursetosuityou.<br />

Wecanalsosignpostyou<br />

Big Benefits for<br />

Small <strong>Business</strong>es<br />

towardsothercourseswe<br />

thinkmaysuityou.<br />

What are the benefits to<br />

your business?<br />

Youcanaccessfullyfunded<br />

trainingprogrammesto<br />

supportyourbusinessand<br />

helpitgrowordiversifyinto<br />

newareas.<br />

Trainingprogrammescan<br />

bedesignedanddeliveredto<br />

supportyourbusinesswitha<br />

specifictrainingneed.Wealso<br />

workwithindependent<br />

businessestodeliver<br />

workshopsoncurrenttrends,<br />

environmentalawareness,and<br />

businesssupport.<br />

BysupportingPetroc<br />

throughinvolvementwithour<br />

curriculumandourevents,<br />

youcanshowcaseyour<br />

businesstoawideraudience.<br />

Youcantellourlearnersand<br />

otherbusinessesabout<br />

excitingdevelopmentsyouare<br />

goingthrough,howyou<br />

adaptedtotheCOVID-19<br />

pandemic,orwhatyouhave<br />

learnedintheworldofbusiness<br />

thatwouldbenefitothers.<br />

Byworkingwithour<br />

learners,youcanaccess<br />

potentialfutureemployees<br />

withmoreindustry-relevant<br />

skillswhoaremoreeffectivein<br />

theworkplace.<br />

Small<strong>Business</strong>Support<br />

Seminar–Thursday7April,<br />

8:30am–1:00pm<br />

Designedtoprovideskills<br />

supportforsmallbusinesses,<br />

comealongtoourfullyfunded<br />

seminarwhichwillinclude<br />

sessionson:<br />

➤ MakingTaxDigitalforVAT<br />

andIncomeTaxSelf-<br />

Assessment,andthebenefits<br />

ofusingsoftware.<br />

➤ Howtoimproveyour<br />

businessthroughbranding<br />

andwebpresence.<br />

➤ Theimportanceof<br />

maintainingagood<br />

work/lifebalance.<br />

➤ Anintroductionto<br />

managingdailyactivitiesto<br />

achieveresultsand<br />

supportingthedeliveryof<br />

customerservice.<br />

Refreshmentsandlunch<br />

providedandyouwillalsohave<br />

theopportunitytonetwork<br />

withotherbusinessesandtalk<br />

toPetrocstaffaboutTLevels,<br />

apprenticeshipsandother<br />

opportunitiesforbusiness<br />

supportforyourbusiness.<br />

■ UsetheQRcodetoregister<br />

yourplaceorvisit<br />

eventbrite.co.uk/e/smallbusiness-support-seminartickets-260340454307<br />

Advertise from just £30 a year with <strong>Business</strong> <strong>Action</strong><br />

All plans include<br />

➤ 4 adverts (if selected)<br />

➤ 4 magazine listings<br />

➤ 12-month web adverts<br />

➤ online listing<br />

➤ 4 mailed magazines<br />

➤ plus more<br />

Select plan<br />

£30 <strong>Business</strong> <strong>Action</strong> Plan – 4 magazine listings<br />

£125 <strong>Business</strong> <strong>Action</strong> Plan – 4 business card adverts<br />

£225 <strong>Business</strong> <strong>Action</strong> Plan – 4 banner adverts<br />

£315 <strong>Business</strong> <strong>Action</strong> Plan – 4 quarter page adverts<br />

£645 <strong>Business</strong> <strong>Action</strong> Plan – 4 half page adverts<br />

£995 <strong>Business</strong> <strong>Action</strong> Plan – 4 full page adverts<br />

Payment options<br />

Pay in full or by<br />

12 monthly instalments –<br />

with no extra charges.<br />

Put yourself in front of<br />

North Devon businesses.<br />

Book online at business-action.co.uk/plans or call Robert on 07971 176044<br />

@businessactionm | <strong>Spring</strong> <strong>2022</strong> | business action 7


FEEL ELECTRIC<br />

TRADE UP, PLUG IN<br />

AT BLIGHTS MOTORS<br />

WORK HEADER HUBS<br />

FAMILY RUN FOR 88 YEARS<br />

OPEN 7 DAYS A WEEK<br />

SALES<br />

SERVICE<br />

PARTS<br />

PARTS<br />

RENTAL<br />

TRADE UP...PLUG IN...WITH MG ELECTRIC<br />

TEST DRIVE AN MG NOW!<br />

Bideford<br />

HANDY CROSS, CLOVELLY ROAD, BIDEFORD, EX39 3ET<br />

01237 472282<br />

www.blightsmotors.co.uk<br />

Work hub provides space for businesses<br />

A new work hubhaslaunched<br />

inGreatTorrington,aimingto<br />

createavibrant,communityfocusedplaceforpeopleto<br />

workonaflexiblebasis.<br />

TheCastleHillworkhub,<br />

situatedwithintheCastleHill<br />

buildingattheheartofthe<br />

town,isadynamicworkspace<br />

designedforindependent<br />

businesses,theself-employed<br />

andremoteworkers.<br />

Asaresultofthepandemic,<br />

moreandmorebusinessesare<br />

beingrunfromhome.Some<br />

workersarenowentirelyhome<br />

based,whichmakesthework<br />

hubahighlyrelevantand<br />

engagingassetwithinthelocal<br />

community.Itprovidesa<br />

refreshingenvironmentfor<br />

localbusinesses,self-employed<br />

orremoteworkerstogeta<br />

changeofsceneryfrom<br />

workingathome.Itisalsoa<br />

spacetoholdmeetingsthat<br />

acceleratebusinessgrowthand<br />

supportcommunitynetworks<br />

thatdrivetheeconomy.<br />

Thebright,modernfacility<br />

offersameetingroomforup<br />

toeightpeople,15workspaces<br />

aswellasacollaborationarea<br />

andkitchenette.<br />

Thehub,developedby<br />

TorridgeDistrictCounciland<br />

withfundingsupportfromthe<br />

DevonWorkHubs<br />

programmeandtheGetting<br />

BuildingFund,isdesignedto<br />

providealow-cost,flexible<br />

offertosupportbusinessesto<br />

growandtohelppeopleto<br />

findroutestocollaborateand<br />

improvetheirwellbeing.<br />

Membersalsobenefitfrom<br />

freedrop-inbusinesssupport<br />

opportunitiesandaregular<br />

presencefromPetroc’sBig<br />

BenefitsforSmall<strong>Business</strong>es<br />

programme,whichoffersfree<br />

supporttoboosttheirskills.<br />

Memberscanpayastheygo<br />

orchoosemonthlytariffsfor<br />

moreregularbookings.<br />

Theworkhubisopen<br />

MondaytoFridayfrom9amto<br />

5pm.Facilitiesincludefast<br />

wifi,freeteaandcoffee,and<br />

printingandcopyingfacilities<br />

arealsoavailable.<strong>Business</strong><br />

peoplecanjustbringtheir<br />

laptop,tabletorphonetouse<br />

thisnewspaceintheheartof<br />

GreatTorrington.<br />

■ Bookspacesonlineat<br />

www.torridge.gov.uk/<br />

castlehillworkhub<br />

8 business action | <strong>Spring</strong> <strong>2022</strong> | business-action.co.uk


NETWORKING HEADER<br />

Building a cohesive Devon business<br />

community throughout the county<br />

CONNECT<br />

Morethan200yearsago,a<br />

groupofshipmerchantsonthe<br />

BarbicaninPlymouthrealised<br />

theywerestrongertogetherand<br />

formedanassociationthatlater<br />

becamethePlymouthChamber<br />

ofCommerceandIndustry.<br />

NowtheDevon&Plymouth<br />

Chamber,itrepresentsthe<br />

wholeofDevonandistheonly<br />

accreditedchamberof<br />

commerceinthecounty.<br />

Thepandemictransformed<br />

thewayeveryonedoesbusiness<br />

andtechnologyallowedDevon<br />

&PlymouthChamberto<br />

increaseitsreachacrossthe<br />

countythroughvirtualand<br />

hybridevents,delivering<br />

support,informationand<br />

advicetobusinessesofevery<br />

sizeandfromeverysector.<br />

Asweemergefromthe<br />

pandemic,thechamberis<br />

strengtheningitsphysical<br />

presenceacrossDevonwitha<br />

rangeoffantasticevents,<br />

projects,andcampaigns.<br />

Theaccreditedcounty<br />

chamberisworkingwithtown<br />

chambersfromacrossthearea,<br />

andotherbusinessgroupssuch<br />

asTorbay<strong>Business</strong>Forum,<br />

Mid-Devon<strong>Business</strong>Forum<br />

andNorthDevonFutures,on<br />

whichourchiefexecutive,<br />

StuartElford,sitsasaboard<br />

member.NorthDevonFutures<br />

aimstocreatepositiveand<br />

sustainablelong-termfutures<br />

forlifeinthearea.<br />

Muchastheshipmerchants<br />

ontheBarbicanrealisedthe<br />

strengththeyhadinworking<br />

together,thechamberbelieves<br />

itisimportanttokeep<br />

connectedwiththesegroups<br />

acrossthecountysowecan<br />

understandthekeyissuesand<br />

needsofbusinessesinthe<br />

SouthWestandrepresentthem<br />

allaswelobbygovernment–<br />

wearestrongertogether!<br />

GROW<br />

Farmorethanjustnetworking,<br />

Devon&PlymouthChamberis<br />

devotedtosupporting<br />

businessestogrow,increase<br />

productivityandprofitability,<br />

andrealisetheirpotential.<br />

With such great distances between communities in Devon, bringing<br />

them together is a challenge that Devon & Plymouth Chamber aims<br />

to address. Below the chamber sets out its vision, while editor<br />

Robert Zarywacz explains why we need to establish strong crosscounty<br />

links<br />

Withbusinesssupport<br />

programmesandeventsthat<br />

shareinformationandadvice<br />

thatkeepyouupdatedwith<br />

latestdevelopments,itisno<br />

wonderthatbusinessesthatare<br />

membersofDevon&<br />

PlymouthChamberarethree<br />

timesmorelikelytosurvive<br />

thanthosewhicharenot.<br />

Beingpartofthechamber<br />

anditsdevelopingnetworkwill<br />

strengthenyourownbusiness’<br />

voiceandprofilewithother<br />

members,inDevonand<br />

beyond.Thechamberhasa<br />

socialmediareachinexcessof<br />

15,000andchannelsof<br />

communicationincluding<br />

weeklye-newsletters,a<br />

quarterlymagazine,web<br />

directoryandaservicetoboost<br />

abusiness’profile.<br />

SUCCEED<br />

Thechamberwantsalllocal<br />

businessestonotjustsurvive<br />

buttothrive.Chiefexecutive<br />

StuartElfordsays:“Theroleof<br />

thechamberistomakethe<br />

localbusinessenvironmentas<br />

goodasitcanbeandto<br />

supportbusinessesofallsizes<br />

andsectorswherevertheymay<br />

betomaximisetheirpotential.<br />

Ourmembershippackagesare<br />

worththousandsofpounds,<br />

evenatentrylevel,sowewould<br />

urgepeopletojoinusandbe<br />

partofabusinessfamilythat<br />

willhelpyoutoconnect,grow<br />

andsucceed.”<br />

■ devonchamber.co.uk<br />

Looking outwards<br />

Inthetimebetweenplanning<br />

thisarticleandwritingit,the<br />

worldhaschangeddrastically.<br />

Whilewecanoftenfeelata<br />

distancefromtherestofthe<br />

world,itexertsgreatinfluence<br />

overNorthDevon.Injustone<br />

day,Isawpricesatmylocal<br />

petrolstationjump10pper<br />

litre:justoneinstanceofthe<br />

falloutcausedbywarinthe<br />

Ukraine.Thereisnodoubtwe<br />

willseemore.<br />

AftersurvivingBrexitand<br />

thepandemic,howwill<br />

strengtheningthebusiness<br />

communityacrossDevonhelp<br />

thoseofusintheNorth<br />

confrontthedifficultiescaused<br />

byeventsacrosstheworld?<br />

Ibelieveitismore<br />

importantthaneverforusto<br />

connectwithbusinessesacross<br />

thecountyandDevon&<br />

PlymouthChamberprovides<br />

theopportunityforusto<br />

achievethis.<br />

Whilebusinessgroupsin<br />

theareahaveworkedvaliantly<br />

tosupportthecommunity,<br />

overtheyearsIhaveseen<br />

manybusinessleadersstruggle<br />

tomaintainmomentum.We<br />

allhaveourbusinessestorun<br />

andfamiliestosupport,and<br />

massivevolunteeringefforts<br />

frequentlytaketheirtoll.<br />

Oursmallpopulationand<br />

remotenesscanbeboth<br />

blessingsandimpediments.<br />

Themarvellouspeaceand<br />

tranquillityheredonothelp<br />

usmakeourselvesheardwhen<br />

morepopulousareasshout<br />

theirdemandslouderthanwe<br />

can.Thatiswhyjoining<br />

togetherwithothersinthe<br />

samecountywillhelpusall.<br />

Wealsoneedtoraise<br />

awarenessoftheexcellence<br />

andpotentialofbusinesses<br />

here.Our<strong>2022</strong>NorthDevon<br />

<strong>Business</strong>Awardshaveagain<br />

broughttolightmore<br />

incrediblesuccessstoriesof<br />

businessesintheareathatare<br />

achievingastonishingresults.<br />

Ourgreaterparticipationin<br />

theactivitiesofDevon&<br />

PlymouthChambercanhelp<br />

maintaintheseachievements<br />

inthefaceoftoughtrading<br />

conditionsahead.Broadening<br />

ournetworkscanpromote<br />

collaboration,increaseour<br />

resilienceandsupportour<br />

businessdevelopmentaswe<br />

leavethepandemicandentera<br />

differentkindofuncertainty.<br />

Thesearemyreasonsfor<br />

joiningDevon&Plymouth<br />

ChamberandwhyIadviseyou<br />

toconsiderjoiningtoo.<br />

■ RobertZarywacz,editor<br />

Meet the chamber at Petroc<br />

DevonChamberishostingits<br />

nextCountyConversations<br />

eventatPetroconTuesday12<br />

April.Thisbreakfastevent<br />

providesaplatformfor<br />

businessleaderstohearfrom<br />

seniorfiguresinthepublic<br />

andprivatesectorsabout<br />

developmentsofcritical<br />

importancetobusinesses.<br />

Thisisanexcellenteventto<br />

introduceyoutoDevon&<br />

PlymouthChamber.<br />

■ Fordetailsandtobook<br />

places,visittheeventssection<br />

atdevonchamber.co.uk<br />

@businessactionm | <strong>Spring</strong> <strong>2022</strong> | business action 9


ENGINEERING HEADER<br />

Firm provides uplifting service during lockdowns<br />

Many people dependonlifts<br />

andrelatedequipmentona<br />

dailybasis,forexample,<br />

residentswithstairliftsor<br />

hoists;carehomesand<br />

buildingsusedbythosewith<br />

limitedmobility;public<br />

buildingssuchastheatresand<br />

shoppingcentres;andhighriseresidentialorofficeblocks.<br />

Safe,operationalliftsare<br />

vitalinthesesettingsand<br />

Barnstaple-basedSafe<br />

WorkingLiftscontinuedto<br />

workthroughthepandemicto<br />

supportresidentsand<br />

businessesacrossNorthDevon<br />

andtheSouthWest.<br />

Thebusinessspecialisesin<br />

liftservices,refurbishments,<br />

repairsandupgrades,aswell<br />

asprovidingbreakdowncover.<br />

Itworkswithlifts,stairlifts,<br />

hoistsandrelatedequipment<br />

anditssectoraccreditations<br />

includeCHAS,Altius,ISO<br />

9001:2015.ItisalsoaLiftand<br />

EscalatorIndustryAssociation<br />

memberandConstructionline<br />

Goldmember.Inaddition,<br />

SafeWorkingLiftshasbuilta<br />

reputationforexcellentservice<br />

withmanyglowingreviews<br />

fromhighlysatisfiedcustomers.<br />

Duringlockdowns,Safe<br />

WorkingLiftssteppedinto<br />

helpoutresidentswhose<br />

stairliftsorhoistshadstopped<br />

workingandwhootherwise<br />

facedawaitofmanydaysfor<br />

anengineerfromoutsidethe<br />

area.Itsengineersalso<br />

maintainedequipmentin<br />

manylocalcarehomesduring<br />

thepandemic,enablingthem<br />

tomaintainthestrict<br />

operatingstandardsrequired.<br />

Thisapproachreflectsthe<br />

familyandcommunityfocus<br />

ofthecompany,whichstarted<br />

inSouthMoltonin2016and<br />

recentlymovedtoBrunswick<br />

YardinBarnstaple.Trulya<br />

familybusiness,Jordan<br />

Dellawayismanagingdirector,<br />

sisterCharliisfinancedirector<br />

andbrotherBaileyissalesand<br />

marketingmanager,while<br />

othermembersofthefamily<br />

areconnectedwiththe<br />

business.Theteamnumbers<br />

20intotalwithnewengineers<br />

Safe Working Lifts’ offices at Brunswick Yard, Barnstaple<br />

beingrecruitedinresponseto<br />

businessgrowth.<br />

Thefirm’sfamilyethosis<br />

reflectedinitsinvolvement<br />

withcommunityactivities,<br />

suchassupportingBarnstaple<br />

inBloomandcharityBecky’s<br />

ChristmasToyBank.Itisalso<br />

lookingforwardtobeing<br />

involvedwithBarnstaple<br />

Carnivalin<strong>2022</strong>.<br />

■ Details01271442842or<br />

swlifts.co.uk<br />

10 business action | <strong>Spring</strong> <strong>2022</strong> | business-action.co.uk


<strong>2022</strong> HEADER AWARDS<br />

Art business to open second gallery<br />

LET’S CELEBRATE!<br />

Be there to see the award winners announced on<br />

Thursday 19 May <strong>2022</strong><br />

at the Landmark Theatre, Ilfracombe<br />

TICKETS AVAILABLE SOON FROM BUSINESS-ACTION.CO.UK/AWARDS<br />

Carly Faye Keira<br />

Art business to open second gallery<br />

AfteropeningitsIlfracombe<br />

galleryinOctober,Magenta<br />

FineArtwillbeopeninga<br />

secondgalleryinWoolacombe<br />

inlateMarch.<br />

Thegallerywillbeinthe<br />

formerShirley’snewsagents,<br />

oppositetheamusement<br />

arcadesinBartonCourt.<br />

GallerymanagerAlix<br />

McDonaldsays,“Woolacombe<br />

alreadyhasasmallartsceneof<br />

localartsandcraftsshops.<br />

However,thevillagehasn’tyet<br />

offereditsresidentsandvisitors<br />

acontemporaryfineartgallery,<br />

sowe’llbeshowcasingartwork<br />

fromsomeoftheUK’sleading<br />

artistsworkingtodaywith<br />

genresrangingfromstreetart<br />

tomixedmedia,traditional<br />

landscapes,uniquecityscapes,<br />

andfigurativeartworks;from<br />

internationallyacclaimed<br />

artistssuchasMr.Brainwash,<br />

whorosetofamewiththe<br />

Banksydocumentary‘Exit<br />

ThroughtheGiftshop’and<br />

ScottishartroyaltyJack<br />

Vettrianoof‘TheSinging<br />

Butler’tonamebutafew.<br />

“Wesawanichein<br />

Woolacombe.We’veseenmany<br />

Cornishvillagesflourishwith<br />

lifeandculture,sowewantto<br />

helpputNorthDevononthe<br />

culturalmap.Ilfracombeis<br />

fortunatetohavehadthe<br />

impactofcontroversialartist<br />

DamienHirst.Wealsohavethe<br />

phenomenalBroomhill<br />

Sculpturegardenandnew<br />

galleriesopeninginandaround<br />

Braunton.Itfeelslikewe’reon<br />

thebrink,sobyadding<br />

Woolacombetothelistwe’re<br />

expandingthisareaofinterest<br />

forthoselookingtoexplore<br />

NorthDevon’sartscene.<br />

Havingthetwogalleriesin<br />

neighbouringtownswill<br />

hopefullywidenourreachto<br />

ourlocalresidentsaswell.”<br />

TheMagentateamisalso<br />

expandingfromtwotofiveto<br />

managethetwogalleries.<br />

CarlyandFayewillbe<br />

predominantlybasedoverin<br />

Woolacombe.Carlyhasrunher<br />

owncompanyinthewedding<br />

businessalongsideraisingher<br />

family,soisfantasticwith<br />

peopleandhastakentotheart<br />

worldlikeaducktowater.<br />

Fayeisanartistherselfand<br />

hasawealthofexperiencein<br />

thecreativeindustryandloves<br />

everythingKitsch.Shewillbe<br />

coordinatingtheslightlymore<br />

moderngalleryinWoolacombe.<br />

Keiraisalsoanartistand<br />

willbeworkingalongsideAlix<br />

intheIlfracombebranch.She<br />

loveschattingwithpeopleand<br />

hasagreateyeforart,<br />

favouringmoretraditional<br />

painterlyworks.<br />

Nicolewillbeoverseeing<br />

bothgalleries,ensuring<br />

MagentaFineArtrunsas<br />

smoothlyaspossible.<br />

■ Details01271862590or<br />

magentafineart.co.uk<br />

@businessactionm | <strong>Spring</strong> <strong>2022</strong> | business action 11


<strong>2022</strong> HEADER AWARDS<br />

Record number of awards entries<br />

Anything can happeninthe<br />

nexthalfhour...orday,week<br />

ormonth.Asweallknow,<br />

runningabusinessinthe<br />

2020srequiresnerve,asevents<br />

ofincrediblemagnitude<br />

reshapeourworldsofast.<br />

TheNorthDevon<strong>Business</strong><br />

Awardshavecertainly<br />

requirednerve.Forthefirst<br />

twoyears,weplannedand<br />

cancelledourawardsevents<br />

duringthepandemic.Once<br />

againthisyear,weplanned,<br />

butneverknewexactlywhat<br />

wouldhappen.<br />

At last, a winners event<br />

Nowwehavebookedthe<br />

LandmarkTheatrein<br />

IlfracombeforThursday19<br />

Mayfortheannouncementof<br />

thewinners.<br />

Thesewillbeselectedfrom<br />

thefourfinalistsineachofthe<br />

12awardcategories,whoyou<br />

candiscoveroverthenext<br />

pages.Ourpanelofjudges<br />

haveselectedthesefrom114<br />

entries–arecordand10%up<br />

onlastyear.<br />

Asever,manyentriescame<br />

inatthelastmoment,causing<br />

ustoholdourbreathin<br />

anticipation.Wouldwereceive<br />

theminimumrequiredfor<br />

eachcategory?<br />

Yes,wedid,withease,<br />

includingastaggering29<br />

entriesfortheOutstanding<br />

New<strong>Business</strong>Award.<br />

Thank you<br />

Wethankallourentrantsfor<br />

takingpart.Completingour<br />

entryformstakestimewithall<br />

thedetailsrequiredandthe<br />

answerstofivequestions.This<br />

iswhathasestablishedthe<br />

awards’authority,because<br />

theyarenota‘beautycontest’<br />

whereyouencourageyour<br />

familyandfriendswhoknow<br />

nothingaboutbusinesstovote<br />

foryou.Instead,theyrequire<br />

thoughtandpreparationto<br />

persuadethepanelof<br />

independentjudges–all<br />

experiencedbusinesspeople–<br />

whyyourbusinessshouldwin.<br />

Wealsothankallour<br />

sponsors,whosesupportmake<br />

theawardspossible,andour<br />

eightjudges,whogivetheir<br />

timetoassessallentriesfairly<br />

andimpartially.<br />

Wider exposure<br />

Ifyoudidn’tmakeitthrough<br />

asafinalist,donotdespair.<br />

Thejudgesandeditorhave<br />

beenveryimpressedbyall<br />

entriesandyourbusinesshas<br />

receivedwideexposureto<br />

businesspeoplewithextensive<br />

networks,bothwithinand<br />

outsideNorthDevon.This<br />

marksyourbusinessas<br />

standingoutfromthecrowd,<br />

becauseyoutakeactionto<br />

developandgrow.<br />

Celebration<br />

Andnowwelookforwardto<br />

celebratingthebiggestgroup<br />

ofsuccessfulbusinessesin<br />

NorthDevononThursday19<br />

Mayataphenomenal<br />

networkingevent.<br />

Watchoutforticketsat<br />

business-action.co.uk/awards<br />

12 business action | <strong>Spring</strong> <strong>2022</strong> | business-action.co.uk


<strong>Business</strong><strong>Action</strong>isgratefulto<br />

leadsponsorPhilipJMilton&<br />

CompanyPlcforsupporting<br />

theNorthDevon<strong>Business</strong><br />

Awardsforthethirdyear.Itis<br />

onlywiththissupport,and<br />

thatofallsponsors,thatthe<br />

awardsarepossible.<br />

BelowPhilipMilton<br />

explainswhyhebelieves<br />

businessesdeserverecognition.<br />

“Ourcommunityhassome<br />

amazingbusinessesandhereat<br />

PhilipJMilton&CompanyPlc<br />

wearedelightedtobe<br />

sponsoringtheaccoladeof<br />

NorthDevon<strong>Business</strong>ofthe<br />

Year<strong>2022</strong>.<br />

Weallworktogetherto<br />

supporttheeconomyinour<br />

littlecornerofthecountryand<br />

nobusinessisanisland,soitis<br />

imperativewesustainand<br />

encourageeachotherto<br />

achieveourgoals.<br />

RobertZarywacz’sexcellent<br />

<strong>Business</strong><strong>Action</strong>NorthDevon<br />

<strong>Business</strong>Awardscertainlygoa<br />

longwaytowardsfostering<br />

closertiesamonglocal<br />

enterprisesandwearealways<br />

pleasedtosupportsuch<br />

endeavours.<br />

Nowmorethaneverweneed<br />

<strong>2022</strong> HEADER AWARDS<br />

North Devon<br />

<strong>Business</strong> of the Year <strong>2022</strong><br />

sponsored by<br />

The winner of each award category proceeds to<br />

judging for the North Devon <strong>Business</strong> of the Year <strong>2022</strong><br />

Headline sponsor: (from left) Philip Milton with Chancellor of the Exchequer<br />

Rishi Sunak on a recent visit to Ilfracombe<br />

thatspiritanditisonlyrightwe<br />

recognisetheremarkable<br />

businesseswehave.<br />

Adversityandchangebreeds<br />

strengthbutwecan’talwaysdo<br />

italone.Beingsuccessfulin<br />

businessmeanspaying<br />

attentiontoallthedetailsand<br />

notsimplyhavingagood<br />

productordazzlingUSP.<br />

Thatsuccessoftenmeansa<br />

co-operativeandsuccessful<br />

independentfinancialadviser<br />

providingtaxandinvestment<br />

guidanceandaseverweare<br />

alwaysdelightedtohelpinthat<br />

regard.Toomanybusinesses<br />

failbecausetheirowners<br />

strugglewithacertainaspect<br />

suchasfinance,whilefocusing<br />

alltheirtimeoncreativeor<br />

productionprocesses.<br />

Thatisalosstoeveryone<br />

andalsounnecessary,sincewe<br />

can’tallbegoodateverything<br />

andneedtotakeadvantageof<br />

theexcellentservicesallaround<br />

us,whateveritisweneed.<br />

Iwisheveryonethebestof<br />

luckatthisyear’sNorthDevon<br />

<strong>Business</strong>esAwards!<br />

PhilipMilton<br />

■ Details01271344300or<br />

miltonpj.net<br />

@businessactionm | <strong>Spring</strong> <strong>2022</strong> | business action 13


MOO FREE CHOCOLATES<br />

MooFreeisafamily-owned<br />

andrunbusinessmaking<br />

award-winning‘freefrom’and<br />

veganchocolateinHolsworthy.<br />

Asanemployer,MooFree<br />

focusesonequalityand<br />

diversity,especiallysupportfor<br />

thosewithautism.In<strong>2022</strong>,it<br />

hireditsfirstapprentice<br />

engineer,whoisautistic,aswell<br />

astwoautisticemployees<br />

throughtheKickstartScheme,<br />

whowillbecomefull-time.<br />

Now20%ofits60-strong<br />

workforceareautistic.<br />

■ moofreechocolates.com<br />

SAFE WORKING LIFTS<br />

SafeWorkingLiftsofferslift<br />

maintenance,repairs,<br />

refurbishmentsand24/7lift<br />

coveracrosstheSouthWest<br />

andSouthWales.AfamilyrunbusinessinBarnstaple,it<br />

employs16people,offering<br />

employmentopportunitiesin<br />

NorthDevon.Itbelievesin<br />

highqualityopportunitiesfor<br />

school/collegeleaversand<br />

offersapprenticeshiproles<br />

acrossallaspectsofbusiness.<br />

■ swlifts.co.uk<br />

<strong>2022</strong> HEADER AWARDS<br />

Best Employer finalists<br />

sponsored by<br />

TheBeReadyEmployerHubisabusinesssupportservicefor<br />

Devon-basedemployers.Weprovidedisabilityawareness<br />

training,adviceandguidance–includinghowtoaccessgrants<br />

andgainawards–toenableemployersrecruit,retainand<br />

supporttalentedemployeeswithdisabilities.<br />

Ourmainserviceison-lineoron-sitedisabilityawareness<br />

training–freeofchargeaswearefundedbyDevonCounty<br />

Council.Foremployers,wehaveaDisabilityandEmployment<br />

coursewhichcoverstheEqualityAct(whatReasonable<br />

Adjustmentsare),howtoapplyforAccesstoWorkgrants(worth<br />

upto£62,000peryear),inclusiveRecruitmentandJobCarving,<br />

raisingyourbusinessprofilewiththeDisabilityConfidentaward,<br />

plusanoptionalsessiononLanguageandCommunicationfor<br />

improvingcustomerservice.Thiscourseisallthemorerelevant<br />

asemployershavemorestaffdecidingtodeclaretheirdisabilities<br />

orhealthconditionsastheyneedsupportpost-Covid.<br />

Forsmallerbusinessesandstart-ups,wealsoprovidea<br />

workshoponhowtobeasaccessibleaspossibleon-line.Keyto<br />

thisworkshopisunderstandinghowmakingyourdigital‘shop<br />

window’moreaccessiblefordisabledusersensuresyourproducts<br />

andservicesaremoreeasilyaccessibletoeveryone!<br />

Wearedelightedtotosponsor<strong>Business</strong><strong>Action</strong>’sBest<br />

Employerawardaswewanttocelebratethelocalbusinessesthat<br />

reallymakeadifferencetotheirstaffandcustomers.<br />

■ Visitreadydevon.org.ukoremailbeready@devon.gov.uk<br />

SEETEC<br />

Seetecisanemployee-owned<br />

businesshelpingmarginalised<br />

peopleinDevontomove<br />

towardsandintowork.<br />

Itprovidesemployment,<br />

skillsandtraining,andawide<br />

rangeofemployment,health<br />

andwellbeingopportunitiesfor<br />

peoplefromallbackgrounds.<br />

ItcoversNorthDevonfrom<br />

officesinBarnstaple,Bideford<br />

andTiverton,throughhomebasedstaffandatitsPluss<br />

EnterprisefactoryinBarnstaple.<br />

■ seetecpluss.co.uk<br />

TURNSTYLE DESIGNS<br />

TurnstyleDesignsisalongestablishedmanufacturerof<br />

luxuryhardwareforhigh-end<br />

residential,commercialand<br />

yachtprojects.<br />

Itemploys44peoplewitha<br />

Barnstaplefactoryandoffice,<br />

andLondonandUSshowrooms.<br />

Itsmanylongstanding<br />

employeesdemonstrateits<br />

supportiveworking<br />

environment,including<br />

attractivesalariesandbenefits<br />

torewardemployeeswell.<br />

■ turnstyledesigns.com<br />

14 business action | <strong>Spring</strong> <strong>2022</strong> | business-action.co.uk


<strong>2022</strong> HEADER AWARDS<br />

THE CLOVELLY SOAP CO<br />

TheClovellySoapCompany<br />

wasestablishedin2011and<br />

openeditsoriginalshopin<br />

2014,movingtoitscurrent<br />

shopin2015.<br />

Itisbasedinaunique<br />

touristvillageatthetopofthe<br />

famousClovellyCobblesand<br />

alsooperatesanonlinestore<br />

andaclick-and-collectservice.<br />

Theshopnotonlyprovides<br />

anamazingimmersiveand<br />

aromaticshoppingexperience<br />

forvisitorsfromalloverthe<br />

worldwithallbudgets,butalso<br />

supportsthelocalcommunity<br />

andlocalcharitiesbyproviding<br />

jobsandregulardonations<br />

frompurchases.<br />

■ theclovellysoapcompany.co.uk<br />

Best Retailer finalists<br />

COUNTRY COTTAGE BAKERY<br />

CountryCottageBakerywas<br />

establishedin1990andnow<br />

runstwostoresinBideford<br />

andoneinWestwardHo!<br />

Customersdependedonthe<br />

bakerythroughoutlockdowns<br />

andmanyreliedonitsdelivery<br />

service.Itcreatedaunique<br />

rangeofbakeryboxeswhich<br />

includebest-sellingproducts.<br />

Witharangeof200+<br />

products,staffcanprovideupto-dateinformationon<br />

allergens.Thebakeryalso<br />

operatesanin-housesystemto<br />

passoncustomers’feedbackto<br />

theproductionteam.<br />

■ countrycottagebakery.co.uk<br />

HAPPY WHOLEFOODS<br />

HappyWholefoodsin<br />

IlfracombeHighStreetserves<br />

anall-yearcustomerbaseof<br />

Ilfracombeandnearby<br />

residentsaswellasvisitors.<br />

Agesrangefrom0to90s.<br />

Itstocksanextensiverange<br />

ofethicallyandsympathetically<br />

sourcedwholefoods,dried<br />

fruit,pulses,grains,cereals,<br />

flour,pasta,organicandnonorganic,veganandvegetarian<br />

ingredients.Itcatersforarange<br />

ofdietaryrequirements<br />

includingglutenfree,sugar<br />

free,dairyfreeandGMOfree.<br />

■ Instagram&Facebook:<br />

@happywholefoods<br />

THE ILAB<br />

TheilabopenedinBarnstaple<br />

HighStreetin2011when<br />

iPhoneswerehittingthe<br />

mainstreamandiPadshadjust<br />

beenlaunched.Almost11<br />

yearson,theilabhas<br />

establisheditselfasthego-to<br />

placeinNorthDevonforall<br />

smartphoneandtabletsales<br />

andrepairs.<br />

Theilab’sclose-knitteam<br />

compriseseightstaff<br />

members,acoupleofwhom<br />

havebeentherefromthevery<br />

beginning.Theteam’spassion<br />

anddedicationtothebusiness<br />

isalargepartofthereason<br />

whyitstilltradessuccessfully<br />

onthehighstreettoday.<br />

■ theilab.co.uk<br />

FITZGERALD HR<br />

FitzgeraldHRisafull-service<br />

HRconsultancyhelpingclients<br />

torecruit,developandretain<br />

greatpeople.ItsdedicatedHR<br />

consultantsandspecialists<br />

offerarangeofskillsand<br />

experiencetosupportclients.<br />

Specialismsinclude:<br />

resourcingandtalent<br />

planning;learningand<br />

development;organisation<br />

development;people<br />

management;payandbenefits;<br />

employeerelations;business<br />

change;andoccupational<br />

healthandsafety.<br />

Theseenablethebusinessto<br />

offerHRsolutionsacrossthe<br />

entireemployeelifecycle.<br />

■ fitzgeraldhr.co.uk<br />

<strong>Business</strong>-to-<strong>Business</strong><br />

Achievement finalists<br />

SMART MANUFACTURING<br />

SmartManufacturingwas<br />

foundedin1986andnow<br />

operatesa1,600+squaremetre<br />

factoryinBidefordequipped<br />

withthelatesttechnology.Its<br />

dedicatedworkforceisboth<br />

experiencedandcapable.<br />

Thefactoryhasrecently<br />

beenextendedtoaddafurther<br />

800squaremetrededicated<br />

‘clean’assemblyareawhichwill<br />

increaseproductivityand<br />

enhanceproductionquality.<br />

Itsphilosophyistoexceed<br />

clients’expectations.<br />

■ smart-manufacturing.co.uk<br />

SOUTHWEST FABRICATIONS<br />

SouthWestFabricationsisan<br />

expandingthirdgeneration<br />

familybusinesswith50+years’<br />

experienceinmetalworkand<br />

fabrication.Itprovidesexpert<br />

precisionengineeringservices<br />

acrossUKandEuropean<br />

industrial,commercialand<br />

retailsectors.It’saone-stop<br />

shopforallmetalworkneeds,<br />

withateamofaccomplished,<br />

dedicatedandtalentedinhouseengineerstoseeprojects<br />

throughfrominceptionto<br />

fabricationtoassembly.<br />

■ southwestfabrications.com<br />

TIME & TIDE PA<br />

TimeandTide<strong>Business</strong><br />

Solutionsprovidesvirtual<br />

assistancetootherbusinesses<br />

andcharities,helpingthemto<br />

developcampaigns,overall<br />

strategies,socialmedia,and<br />

customermanagementsystems.<br />

It’slikehavinganofficeangel!<br />

Thebusinesswasfounded<br />

byLornaEvanstomanage<br />

adminandback-office<br />

operations,freeingupbusiness<br />

ownerstospendmoreoftheir<br />

valuabletimeonlookingafter<br />

theircustomers.<br />

Servicesincludevirtual<br />

assistant,businessmentoring<br />

andcoaching,andonline<br />

businessmanagement.<br />

■ timeandtidepa.co.uk<br />

BRADDICKS & SHERBORNE<br />

BraddicksandSherborneare<br />

independentfuneraldirectors<br />

basedinIlfracombe.The<br />

BraddicksandSherborne<br />

familieshavemorethan100<br />

yearsofexperience,withLee<br />

Sherbornestartingthefamily<br />

businessinfuneralsaged14.<br />

TheIlfracombebranch<br />

openedin2015andemploys<br />

twofull-timestaff:funeral<br />

directorAndyPunchardand<br />

BrieStellintheoffice.The<br />

familiescaredforcomefromas<br />

farafieldasLyntonand<br />

Fremington.<br />

Sinceopening,thebusiness<br />

hascaredfor260+local<br />

familiesintheirtimeofneed.<br />

■ braddicksandsherborne.co.uk<br />

Consumer Service<br />

Excellence finalists<br />

THE HAIR LOUNGE<br />

VictoriaKiffopenedTheHair<br />

Loungein2014andisproud<br />

thatherlatemotherwasable<br />

towitnessthis.<br />

Asabusinesswomanand<br />

stylist,Victoriahasgrown<br />

fromstrengthtostrength.<br />

Withlittlesupportforher<br />

education,shepushedherself<br />

tolearnandbethebeststylist<br />

shecan,oftentravellingto<br />

Londonfortrainingcourses.<br />

Victoria’struelovelieswith<br />

curlsandsheisnowNorth<br />

Devon’sonlycurlspecialist.<br />

■ hairloungebarnstaple.co.uk<br />

NAKED DOG NUTRITION<br />

NakedDogNutritionCentreis<br />

adedicatedveterinarynutrition<br />

centreprovidingrawdogfood<br />

andtreats,professional<br />

nutritionconsultations,holistic<br />

vetappointmentsinpersonand<br />

online,andfunseminars.It<br />

providesfullsupportin<br />

improvingdogs’wellbeingvia<br />

dietandnaturaltherapies.<br />

Thebusinessisproudtobe<br />

thefirstdedicatedveterinary<br />

nutritioncentrebasedinthe<br />

SouthWestandoneofveryfew<br />

intheUK.<br />

■ nakeddog.co.uk/<br />

ROOTNOTES<br />

BeckiDriscollstarted<br />

RootNotestofocusonworking<br />

locallytoherBidefordhome<br />

andtoofferqualitymusic<br />

workshopstopeopleofallages<br />

andabilitiesinthearea.<br />

Duringthepandemic,she<br />

setupanonlinefolkensemble<br />

onZoomwhichwasvery<br />

successfulandattracted<br />

peoplefromacrosstheSouth<br />

West.Thisnowrunsasa<br />

hybridgroupwithalternate<br />

onlineandin-personsessions.<br />

Shehasalsosetupregular<br />

musicworkshopsforchildren,<br />

familiesandyoungpeople,<br />

providingweeklyservicesfor<br />

some65adultsand30children.<br />

■ rootnotes.org.uk<br />

@businessactionm | <strong>Spring</strong> <strong>2022</strong> | business action 15


<strong>2022</strong> AWARDS<br />

BREW HOUSE COFFEE CO<br />

TheBrewHouseCoffeeCois<br />

anindependentcoffeeshopin<br />

Barnstapleservinglocally<br />

producedfoodanddrink,some<br />

85%ofwhichisfromsmall<br />

Devonsuppliers.Itopenedits<br />

doorsinFebruary2021.<br />

Withseatingforupto60to<br />

accommodategroups,itrunsas<br />

sustainablyasitcanandis<br />

aimingfor100%inthefuture.<br />

Itservesmanyregularlocal<br />

customersaswellasvisitors,<br />

manyofwhomreturnduring<br />

theirstayinNorthDevon.<br />

■ FB:@thebrewhousebarnstaple<br />

COASTAL CABINS<br />

CoastalCabinsoffersluxury<br />

glampingaccommodationin<br />

Hartlandforthosewantingto<br />

enjoythecountrysideinstyle.<br />

Duringlockdown,it<br />

convertedmoreofcabinsinto<br />

familycabinswithadditional<br />

bunkbedsforchildren.This,<br />

togetherwithtargeting<br />

marketing,enableditto<br />

achieve85%directbookings<br />

withconsistentlyhighfive-star<br />

Googlereviewsfromguests.<br />

■ coastal-cabins.com<br />

INTEGY<br />

IntegydeliversITconsultancy<br />

andsupportacrosstheSouth<br />

West.Itsnamecombines<br />

‘integration’and‘strategy’,<br />

whichdefineitsactivities.<br />

Integydeliversmodernend<br />

usercomputingandcloud<br />

solutions,helpingbusinesses<br />

migratefromoldITtonewer,<br />

cost-effectivealternatives.It<br />

providesimpartial,friendly<br />

advicetodeliverthesolution<br />

thatisrightforeachclient.Its<br />

ethosisaboutcollaborative<br />

delivery,providingzerothreat<br />

toincumbentITteams.<br />

Ithastwodirectors,four<br />

permanentstaff,sixcontractors<br />

andisnowrecruiting.Basedat<br />

theNODEinBarnstaple,ithas<br />

alreadyoutgrowntwooffices.<br />

■ integy.co.uk<br />

➤ BakedWellatHome<br />

➤ TheBrewHouseCoffeeCo<br />

➤ ByJacquelineJ<br />

➤ ByronWoolacombeHolidays<br />

➤ CountryWays<br />

➤ dcAlloys<br />

➤ EmmaWrightCoaching<br />

➤ ExmoorFlowers<br />

➤ GrazeMeUp<br />

Excellence in Hospitality &<br />

Tourism finalists<br />

sponsored by<br />

MarsdensDevonCottagesisanindependentfamilybusiness<br />

whichstartedin1973.We’vegrownalotsincetheearlydays,but<br />

ourpromisetoprovidetheverybestservice–aswellasa<br />

fantasticrangeofgreatplacestostay–hasn’tchangedonebit.As<br />

everyyeargoesby,ourexperiencecontinuestogrow.<br />

OurofficeisinBrauntonandmostofourstafflivelocallyand<br />

manyofthemhavebeenwithusforanumberofyears.They<br />

knowtheareawell,havevisitedmanyofthepropertiesthemselves<br />

andcanofferwell-informedrecommendations.Justask!<br />

Allourpropertiesarevisitedandinspectedbyourstaff<br />

regularlysowecanusuallyansweranyquestionsyoumayhave<br />

aboutaparticularproperty.Ifwedon’tknowtheanswerourselves<br />

thenit’sneveraproblemtogetintouchwiththeproperty<br />

owners.Weenjoygoodrelationshipswithallourowners.<br />

Weareproudofourportfolioofover350properties.However,<br />

thatmeansnothingwithoutyourapproval.Toensureourholiday<br />

accommodationmeets–andexceeds–yourhighexpectations,<br />

ourin-houseassessorsworktostrictcriteriatoensureafairand<br />

accuratestargradingthroughoutourportfolio.Allourproperties<br />

meetourstringentMinimumEntryRequirements(MER).<br />

■ marsdens.co.uk<br />

Outstanding New <strong>Business</strong><br />

finalists<br />

NORTH DEVON MARINE<br />

NorthDevonMarinewas<br />

establishedtobuildagreater<br />

understandingbetween<br />

technologicaladvancesin<br />

marinepowerandpropulsion<br />

technology,andtoincrease<br />

oceanliteracytoprojectthe<br />

benefitofcarbonzero<br />

technology,inspiringpositive<br />

transformativechangeacross<br />

themaritimesector.<br />

Theprojectstartedoutby<br />

rejectingdieselinitsprototype<br />

sailingvesseltoproveitcould<br />

runwithoutdieselback-up<br />

andtoexploretheissuesthe<br />

marineworldfaces.<br />

■ northdevonmarine.com<br />

SNOW LIMITS CONSULTING<br />

SnowLimitsConsultingwas<br />

startedbyClaireSnowand<br />

focusesontwomainareas:<br />

business-to-business,whereit<br />

helpscustomersthatare<br />

growingsuccessfullymanage<br />

change,andworkingdirectly<br />

withindividualstocreateaCV<br />

thathelpsthemlandtheir<br />

dreamjobandcareercoaching<br />

iftheyaren’tsurewhatthat<br />

dreamjobisorhowtogetit.<br />

AlthoughClairehad<br />

dreamedofrunningherown<br />

business,sheattendedalife<br />

coachingcoursein2018that<br />

ledhertoputthisintoaction.<br />

■ linkedin.com/in/claire-snow/<br />

Thank you to 29 new business entrants<br />

Withsomanyentrantsinthiscategory,thecompetitionwas<br />

overwhelmingandwebelieveallentrantsdeserverecognitionfor<br />

startinganewbusiness,soheretheyare...<br />

➤ HappyWholefoods<br />

➤ Heart,Smoke&Soal<br />

➤ KatherineJanePPA<br />

➤ LittleCityNorthDevon<br />

➤ LittledartFulfilment<br />

➤ TheLynValleyDogHouse<br />

➤ Minigolf2U<br />

➤ NextStepsTutors<br />

THE GROVE INN<br />

TheGroveInnisan<br />

independentvillagepubatthe<br />

heartofthecommunityof<br />

KingsNymptonproviding<br />

locallysourcedfoodanddrink<br />

tobothlocalsandtourists.<br />

Afamilybusiness,withboth<br />

sonsbornsincetheybought<br />

thepubin2003andnow<br />

workingthere,thepubemploys<br />

ateamofthreeandwas<br />

recentlynamed‘Small<strong>Business</strong><br />

ApprenticeEmployerofthe<br />

Year2021’byPetroc.<br />

■ thegroveinn.co.uk<br />

LEE HOUSE<br />

AttheheartofLynton,Lee<br />

Houseoffersguestscomfort<br />

andrelaxationinahomefrom-home19thcentury<br />

house.Theatmosphereis<br />

relaxedandpeaceful.<br />

Thefamilybusinessprides<br />

itselfontheserviceitoffersto<br />

guestsandalwaysprovidesa<br />

warmwelcomeandensures<br />

guestsareawareoflocal<br />

activities.Theirgardenhas<br />

wonthreegoldawardsinthe<br />

LyninBloomcompetition.<br />

■ leehouse-lynton.co.uk<br />

WAYMAKERS<br />

WayMakersisacommunity<br />

interestcompanyproviding<br />

supportforneurodiversity,<br />

accessibilityandinclusionfor<br />

autisticpeopleage14+.<br />

Itprovidesspecialist<br />

person-centred,strengthsbasedstrategycoachingto<br />

supportindividualstomanage<br />

challengesandtransitionsin<br />

life;organisationaltrainingin<br />

autismforemployers,HR<br />

professionals,healthandcare<br />

providers,andartsand<br />

community-based<br />

organisations;jobcoachingfor<br />

thosefacingchallengesat<br />

work;andpeersupportgroups<br />

forautisticpeople.<br />

Ithasonepaidemployeeand<br />

threenon-executivedirectors.<br />

■ waymakers.co.uk<br />

➤ NorthDevonTravelClinic<br />

➤ Northleigh<br />

➤ RootNotes<br />

➤ SaltandPepper<br />

➤ SilkCrystalStudio<br />

➤ ThreadLOXX<br />

➤ TiaLeePermanentMakeup<br />

➤ Wilson’sPoultry<br />

16 business action | <strong>Spring</strong> <strong>2022</strong> | business-action.co.uk


<strong>2022</strong> AWARDS<br />

Excellence in Construction<br />

finalists<br />

sponsored by<br />

Weareoneoftheleadingindependentbuildersmerchantsinthe<br />

SouthWestoperatingoutof22locationsacrossDevon,Cornwall<br />

andSomerset.Atourbranchesyou’llfindawiderangeofhigh<br />

qualityproductsinstock,includinglandscaping,plumbingand<br />

heating,decorating,andgeneralbuildingmaterials,aswellas<br />

dedicatedkitchenandbathroomshowrooms.<br />

Ourbranchteamsarehighlyknowledgeableandonhandto<br />

offeranytechnicalassistance,recommendproductsfromour<br />

extensivestock,andassistwithanyprojectsyou’reundertaking.<br />

Whetherit’sourknowledgeableandreliablestaff,orourgreat<br />

rangeofproducts,weaimtogothatextramileforyou;whether<br />

you’rebuilding,maintaining,renovatingorrepairing.<br />

We’redelightedtobeinvolvedinrecognisingalocalheroin<br />

theconstructionindustry,asectorveryrelevanttoourbusiness!<br />

■Visitrgbltd.co.uk<br />

ADVANCED SCAFFOLDING<br />

AdvancedScaffolding(SW)Ltd<br />

providesscaffoldingforall<br />

kindsofworks,predominately<br />

construction,buildingnew<br />

houses/structures,re-roofing,<br />

decorating,generalproperty<br />

maintenance,emergency<br />

scaffoldingduetostorm<br />

damage,fire,flood,etc.<br />

Itistheforemostscaffolding<br />

companyinDevon,withits<br />

maindepotinBarnstapleanda<br />

seconddepotinExeter.It<br />

coversthewholeofDevonand<br />

Cornwall,andhascontracts<br />

takingitallovertheSouthof<br />

EnglandandWales.<br />

■ advancedscaffoldingltd.co.uk<br />

TAYLOR MADE ELECTRICAL<br />

TaylorMadeElectricalin<br />

BarnstapleisrunbyRob<br />

Weatherley,whohas25years’<br />

experienceasanelectrician<br />

and17years’experience<br />

runninghisownfamily<br />

business–HBWeatherley&<br />

Sons.Highlyprofessional,Rob<br />

focusesoncustomerservice.<br />

TaylorMadeisaTrustMark<br />

registeredcontractoranda<br />

NAPITregisteredelectrician.<br />

Projectsrangefrom<br />

agriculturalworkshopsto<br />

listedchurches,milking<br />

parlours,fullassessmentand<br />

wiringoflightindustrialunits<br />

aswellasdomesticrewiring.<br />

■ taylormadeelectrical.co.uk<br />

SWC BUILDERS<br />

SWCBuildersspecialisesinall<br />

aspectsofconstructionand<br />

offersauniquepackageto<br />

design,manageandbuild<br />

almostanythingin-house.<br />

Ithasacloseteamofsix<br />

guyswhoworkfull-timeand<br />

alsocallsuponmanyother<br />

tradestohelpofferacomplete<br />

andcomprehensiveservice.<br />

Ithassupportedanumber<br />

ofstafftobecomeskilled<br />

generalbuildersandtheyare<br />

encouragedtoconstantlylearn<br />

fromthemoreexperienced<br />

builders.Thequalityof its<br />

workreflectsthisapproach.<br />

■ swcbuilders.co.uk<br />

ZW ROOFING<br />

ZWRoofingcoversallaspects<br />

ofroofing,specialisingin<br />

heritageandspecialistleadwork.<br />

Ithasfourfull-timestaffand<br />

pridesitselfonperfection.<br />

Thebusinessisuniquewith<br />

regardstoleadworkwithinand<br />

beyondNorthDevon.Ithas<br />

investedmuchtimeintheskills<br />

andexperiencetooffera<br />

servicenotwidelyavailable,<br />

includingLevel3NVQheritage<br />

inmetalroofing.Itcarriesout<br />

workonbehalfofbuildersand<br />

otherroofingcompaniesand<br />

completesalotofworkon<br />

prestigebuildingsinand<br />

aroundNorthDevon.<br />

■ zwroofing.co.uk<br />

@businessactionm | <strong>Spring</strong> <strong>2022</strong> | business action 17


<strong>2022</strong> HEADER AWARDS<br />

DIAMEDICA<br />

Diamedicadesignsand<br />

manufacturesanaestheticand<br />

respiratoryproductsforlow<br />

resourcesettings.Itsproducts<br />

arerobust,easytooperateand<br />

simpletoservice,soare<br />

appropriateforhealthcare<br />

providersworkingindifficult<br />

environments,whereaccessto<br />

medicaloxygenand/or<br />

electricityislimited.This<br />

enablesthedeliveryofsafe<br />

surgicalcareusingappropriate<br />

technology,in-countrycustomer<br />

serviceandproducttraining.<br />

Diamedicacurrently<br />

providessafeanaesthesiato<br />

someofthepoorestandmost<br />

isolatedpeopleintheworld.<br />

■ diamedica.co.uk<br />

JACKSON & YOUNG<br />

JacksonandYoungconsistsof<br />

threeparts:aworkingartists<br />

studio,anartgalleryandafine<br />

artprintroom,whichis<br />

offeredasaservicetoother<br />

artists.Duringthepandemic,<br />

thispartofthebusiness<br />

flourishedandthewebsite<br />

reallyblossomedwiththe<br />

additionofthefacilityfor<br />

artiststouploadtheirown<br />

artworkonline,24hoursaday.<br />

ArtistsfromallovertheUK<br />

nowuseittoorderprints.<br />

Thebusinessinvestedinits<br />

printingandscanning<br />

equipmenttoremedythelack<br />

ofaservicetoproducehigh<br />

qualityartprintslocally.<br />

■ jacksonandyoung.co.uk<br />

VICTORIA KIFF<br />

Victoriabeganherhairdressing<br />

careerin2009asanapprentice<br />

inasmallsalon.Withminimal<br />

support,shecompletedthe<br />

programmeandprogressedto<br />

herLevel3qualification,<br />

workingintwomoresalonsas<br />

aself-employedstylist.In2013,<br />

Victoriawasofferedaspacein<br />

alocalstoreandopenedThe<br />

HairLoungesaloninMay2014.<br />

Victoria’slatemotherwas<br />

abletowitnessthelaunchof<br />

thebusiness.Sincethen,<br />

Victoriahascontinuedher<br />

learningandtrainingandhas<br />

bloomedasabusinesswoman<br />

andastylist.<br />

■ hairloungebarnstaple.co.uk<br />

International Trade & Exports<br />

finalists<br />

EXTREME CASES<br />

ExtremeCasesdesigns,<br />

manufacturesandsupplies<br />

robustruggedcases,<br />

containersandbackpacksfor<br />

toughenvironmentstoprotect<br />

sensitiveequipmentinthe<br />

field,duringtransitandin<br />

operationformilitaryand<br />

commercialapplications.<br />

Theseareusedworldwide<br />

byUKMoD,theBundeswehr<br />

(GermanArmy),NATOand<br />

EuropeanSpecialForces.Also<br />

frontlineserviceslikeRNLI,<br />

MetPoliceandBorderControl.<br />

■ extreme-cases.com<br />

STANNP<br />

Stannpwasestablishedwiththe<br />

purposeofofferingaselfserviceSaaSsolutionfor<br />

printingandposting,offering<br />

companiesafullydigital,<br />

integratedsolutionfortheir<br />

postalneeds.<br />

Stannpemploys42peoplein<br />

theUKinBarnstapleandthree<br />

peopleintheUSAinDenver.<br />

TheStannp.complatformisa<br />

UKwebsitewithUSand<br />

Canadianversions.Stannp<br />

continuestoexpandandis<br />

recruitingintheUKandUSA.<br />

■ stannp.com<br />

Made in North Devon finalists<br />

MOO FREE CHOCOLATES<br />

MooFreeisafamily-owned<br />

andrunbusinessmaking<br />

award-winningfreefromand<br />

veganchocolateinitsfactoryin<br />

Holsworthy.Itsproductsare<br />

dairyfree,soyafree,glutenfree<br />

anditonlyusesorganicor<br />

RainforestAllianceCocoainits<br />

chocolate.Itdevelopsand<br />

producesitsuniquerecipesfor<br />

theMooFreebrand,whichis<br />

stockedinmostmajor<br />

supermarkets,itsownonline<br />

storeandexportedoverseas.<br />

Italsodevelopsandproduces<br />

chocolateforselectsupermarket<br />

own-brandproducts.<br />

■ moofreechocolates.com<br />

ND PRECISION PRODUCTS<br />

NDPrecisionProductsisa<br />

thrivingthirdgeneration<br />

family-runtoolmakingand<br />

precisionengineering<br />

companybasedinBarnstaple.<br />

TheNDstandsforNorth<br />

Devon,wherethecompanyis<br />

extremelygladtobebased.<br />

NDPP’srangeofservices<br />

includeplasticinjection<br />

mouldmaking,wireerosion,<br />

EDMdrilling,presstool<br />

manufacture,laserwelding,<br />

injectionmoulding,gauge<br />

making,precisionmachining,<br />

high-speedmillingandjigs<br />

andfixturemanufacturing.<br />

■ ndprecisionproducts.co.uk<br />

Young Achiever finalists<br />

TIA LEE<br />

TiajoinedaToni&Guyhair<br />

salonatjust16yearsoldand<br />

wentontotrainasanail<br />

technicianandmake-upartist<br />

togivepeoplethetreatments<br />

theywantedtofeelbeautiful.<br />

Duringashortbreakto<br />

haveherdaughter,Tia<br />

researchedtrainingtodevelop<br />

hercareerfurther.Shealso<br />

movedfromKenttoDevon<br />

and,afterinvestingheavilyin<br />

training,hasrebuilther<br />

clientelebasetoestablisha<br />

thrivingbeautyandmake-up<br />

businessattheageof20.<br />

■ tialeepermanentmakeup.co.uk<br />

WILL & OLI MARTIN<br />

AfterattendingWestBuckland<br />

School,Oliworkedinlogistics<br />

andWilltooklawatuniversity<br />

beforebothreturnedtothe<br />

familye-commercebusiness.<br />

Oliidentifiedanumberof<br />

inefficienciesintheecommerce<br />

worldandstartedidentifying<br />

softwareandimprovingthe<br />

storage,pickandpack<br />

operation(fulfilment).<br />

Wonderingiftheycould<br />

offerthistootherbusinesses,<br />

thebrotherslaunchedLittledart<br />

Fulfilmentandnowhave14<br />

clientsandtwowarehouses.<br />

■ littledartfulfilment.co.uk<br />

THREADLOXX<br />

ThreadLOXXisasmall<br />

businesswithaglobal<br />

presence,manufacturing<br />

solelyfromitsworkshopin<br />

Barnstaple.Thebusinesswas<br />

bornoutoflockdownsandis<br />

nowconsideredabigpartof<br />

thedreadlockcommunity<br />

worldwide,havingsold<br />

thousandsofproductsinthe<br />

pasttwoyears.Italsooffersa<br />

rangeofdreadlockaccessories<br />

madefromvariousmaterials.<br />

ThreadLOXXhasnow<br />

establishedanetworkof<br />

stockistsincludingsixinthe<br />

USAandinAustralia,<br />

NetherlandsandFinland.<br />

■ threadloxx.com<br />

TURNSTYLE DESIGNS<br />

TurnstyleDesignsmanufactures<br />

luxuryhardwareforhigh-end<br />

residential,commercialand<br />

yachtprojects.Itisnowoneof<br />

thebiggestluxuryhardware<br />

manufacturersandhasbuilta<br />

globalreputation.<br />

Itproducesabroadpalette<br />

ofproducts,usingawidechoice<br />

ofmaterialsincludinghandstitchedleather,machinedand<br />

hammeredbrassware,aswellas<br />

itsowncompositecalled<br />

Amalfine TM .Italsousesarange<br />

ofcustommaterialsincluding<br />

glass,shellandtimber.<br />

Theteamtakespridein<br />

producingsomeoftheworld’s<br />

finestdoorandcabinethardware.<br />

■ turnstyledesigns.com<br />

GEORGE ROBINSON<br />

George’ssecondseason<br />

workingforaskicompanyin<br />

theItalianAlpswascutshort<br />

bythepandemicwhenhe<br />

returnedhomeandstarted<br />

workinginthefamily<br />

business,SoSweet,whichhas<br />

sixsweetstoresinDevon.<br />

Withtheshopsimpactedby<br />

lockdown,Georgelearntweb<br />

sitedesignanddevelopmentto<br />

buildtheSoSweetwebsite.<br />

SinceApril2020,thesitehas<br />

generated£3millionoforders<br />

andthebusinesshasattracted<br />

700,000followersonTikTok.<br />

Attheageof21,George<br />

nowemployssevenstaffto<br />

supporthim.<br />

■ sosweetshop.co.uk<br />

18 business action | <strong>Spring</strong> <strong>2022</strong> | business-action.co.uk


COASTAL CABINS<br />

CoastalCabinsoffersluxury<br />

glampingaccommodationin<br />

Hartland.Inresponsetothe<br />

challengesofthepandemic,it<br />

developeditsuseofsocial<br />

media,especiallyInstagram<br />

whereitattractssome20,000<br />

followers,alongsideworking<br />

withinfluentialbloggers.<br />

Itattracts85%ofbookings<br />

directthroughitswebsiteand<br />

isworkingtodevelopitsonline<br />

presencefurtherwithmore<br />

tailoredcontentforitsguests<br />

andvisitorstoNorthDevon.<br />

■ coastal-cabins.com<br />

THE HAIR LOUNGE<br />

Duringlockdowns,Victoria<br />

Kiffcreatedtutorialsonhow<br />

clientscouldmanagetheir<br />

hairwhiletheywereunableto<br />

visitTheHairLounge.<br />

Victoriausesarangeof<br />

digitaltools,includingTimely<br />

forappointmentmanagement,<br />

Zettleforpayments,Xerofor<br />

accountingandSmartMixby<br />

PrecisionColourtominimise<br />

wastedcolourchemicalsand<br />

recordclients’colourrecords.<br />

■ hairloungebarnstaple.co.uk<br />

<strong>2022</strong> HEADER AWARDS<br />

Digital & Online Achievement<br />

finalists<br />

sponsored by<br />

Your local web design and digital marketing company<br />

PeakOnlineprovidessuperbwebdesigntosuitallbudgets,from<br />

ourmostsimpletemplatedwebsitestocustomisedWordPress<br />

designs–whateveryourbusinessneeds,wecanhelpyoufinda<br />

solution.WearetheleadersofwebdesigninNorthDevonand<br />

supportclientsinawiderangeofindustrieswithvaryingneeds.<br />

BasedinBidefordandservingbusinessesfromIlfracombeto<br />

SouthMolton,ClovellytoCrediton,weofferwebdesignandan<br />

assortmentofdigitalmarketingservices–SEO,SocialMedia,Pay<br />

PerClick(PPC),andemailmarketing.<br />

Customerserviceisalwaystopofouragendaandwestriveto<br />

makeyourexperienceofwebdesignanddigitalmarketingas<br />

straightforwardandasfluidaspossible.<br />

Discounted services for charities<br />

Didyouknowthatifyouarearegisteredcharity,PeakOnlinecan<br />

offeryoua20%discountonallourservices?<br />

Wealreadyprovideservicestothreelocal‘Mind’sinSouth<br />

Walesandlookforwardtoextendingoursupporttocharitiesin<br />

NorthDevon.Welovetoprovidesupporttothosetohelpothers<br />

inourlocalcommunities!<br />

■ peak-online.uk<br />

LITTLEDART FULFILMENT<br />

LittledartinWitheridge<br />

providesbespokeecommerce<br />

fulfilment,whichincludes<br />

supplyingthewarehouse,<br />

pickingteamandshipping<br />

contactstomakesureordersgo<br />

outaswellasatop-of-the-line<br />

systembackedbyseriously<br />

clevertechnologytomakesure<br />

theorderscomein.<br />

Spunofffromthefamily<br />

business,itisrunbybrothers<br />

OliandWillMartin,bothin<br />

their20s.<br />

■ littledartfulfilment.co.uk<br />

STANNP<br />

Stannpwasincorporatedin<br />

June2014withthepurposeof<br />

offeringaSaaSsolutionfor<br />

directmail,providingafully<br />

digital,integratedsolutionfor<br />

clients’directmailneeds.<br />

Stannphasdisruptedthe<br />

directmailindustryby<br />

developingitsownsoftware<br />

enablingcustomerstodesign<br />

postcards,lettersandgreeting<br />

cardswithpowerfulmail<br />

mergetoolsandbuilt-in<br />

tracking.<br />

■ stannp.com<br />

@businessactionm | <strong>Spring</strong> <strong>2022</strong> | business action 19


EARTH FRIENDLY FOODWARE<br />

EarthFriendlyFoodware<br />

suppliescompostable‘foodand<br />

drinktogo’packagingand‘hot’<br />

composterstoUKandEuropean<br />

businesses,schoolsandcharities.<br />

Anunderpinningbusiness<br />

valueistheenvironment.The<br />

businessaimistointroduce<br />

alternativestooil-basedplastic<br />

insingle-usehospitalitysettings.<br />

Itsuppliesonlycompostable<br />

packagingproductsmadefrom<br />

plants,accreditedundera<br />

Britishstandardandcarrying<br />

theOKCompostkitemark.<br />

■ earthfriendlyfoodware.co.uk<br />

PURA VIDA STORES<br />

PuraVidaStoresprovidean<br />

eco-friendlyshopping<br />

alternative.Itopeneditsecofriendlyandplastic-freeshop<br />

inGammonWalk,Barnstaple<br />

inDecember2020toprovidea<br />

widerangeofproductsto<br />

meethomelivingneeds.<br />

Itaimstobeaswastefree<br />

andethicalaspossible,<br />

sourcingproductslocallyand<br />

ensuringproductssourced<br />

furtherafieldarefairtrade<br />

andethicallyproduced.Itis<br />

<strong>2022</strong> AWARDS<br />

Sustainable <strong>Business</strong> finalists<br />

sponsored by<br />

TheNorthDevonUNESCOBiospherewasthefirstofsevensuch<br />

designatedareasintheUKwiththepurposeofsecuringabetter<br />

futurebylinkingpeopleandnature.Asmanybusinessesdepend<br />

onandbenefitfromthebiosphere’sspecialqualities,businesses<br />

havearesponsibilitytohelppreserveandregeneratethe<br />

landscapeandenvironment.<br />

ReachingtotheheightsofDartmoorandExmoorandviathe<br />

seatoLundy,NorthDevon’sBiosphereReserveisoneof621<br />

Reservesin117countriesdesignated.<br />

Developingpartnershipsandmanagingprojectsfora<br />

sustainablefutureinNorthDevon,TheNorthDevonBiosphere<br />

teamworktomaintainourworldclassenvironmentandthehigh<br />

qualityoflifewegetfromit.Weareheretohelpandadviseand<br />

facilitatepartnershipsandprojects.<br />

■ northdevonbiosphere.org.uk<br />

committedtosourcingcruelty<br />

andchemical-freebeautyand<br />

cleaningproducts.<br />

■ puravidastores.co.uk<br />

ST MICHAEL’S NURSERY<br />

StMichael’sNurserywelcomes<br />

childrenagedthreemonthsto<br />

fouryears.Itscaring,<br />

experiencedanddedicated<br />

teamof28includesrolesfrom<br />

nurserynursetoapprentice,<br />

sendco,mathschampion,eco<br />

teamrepresentativeand<br />

outdoorlearning.Ithasan<br />

educationalprogrammeforits<br />

childrentolearnandwonder<br />

abouttheenvironmentandhas<br />

achievedSurfersAgainstSewage<br />

‘Plastic-FreeNursery’status.<br />

■ stmichaels-nursery.org<br />

YAFFLE & BOSK<br />

Yaffle&Boskproduces<br />

beautifulmade-to-order<br />

diningtablesusingUK-grown<br />

hardwoodsfromDevon-based<br />

sawmills.Sometablesmay<br />

travelfewerthan50miles<br />

fromtreetofinishedproduct.<br />

OwnerandcarpenterRob<br />

Williamsuseslocalsuppliers<br />

andindependentswhereverhe<br />

canandisestablishingthis<br />

newbrand.Hisaimistomake<br />

andsellhigh-quality,lowvolumefurniturethatwilllast<br />

manylifetimesandpromote<br />

theuseofthefantastic<br />

resourceswehaveavailableon<br />

outdoorstepinNorthDevon.<br />

■ yaffleandbosk.com<br />

Holiday getaways from the<br />

South West’s leading self-catering lettings agency<br />

MarsdensDevonCottagesis<br />

anindependentfamily<br />

businesswhichstartedin<br />

1973.We’vegrownalotsince<br />

theearlydaysoflettingour<br />

firstself-cateringholiday<br />

cottages,butourpromiseto<br />

providetheverybestservice–<br />

aswellasafantasticrangeof<br />

greatplacestostay–hasn’t<br />

changedonebit.Aseveryyear<br />

goesby,ourexperience<br />

continuestogrow.<br />

Local knowledge to help you<br />

choose the perfect holiday let<br />

Ourofficeisinthepretty<br />

NorthDevonvillageof<br />

Braunton,whichisclosetothe<br />

beachesatSaunton,Croyde<br />

andWoolacombe.Mostofour<br />

stafflivelocallyandmanyof<br />

themhavebeenwithusfora<br />

numberofyears.Thismeans<br />

theyknowtheareawell,have<br />

visitedmanyoftheproperties<br />

themselvesandcanofferwell<br />

informedrecommendations.<br />

Justask!<br />

sponsor of the<br />

Excellence in Hospitality & Tourism<br />

Award 2002<br />

Ofcourseourknowledge<br />

extendsfarbeyondBraunton<br />

andthebeachesofNorth<br />

Devon.Allourpropertiesare<br />

visitedandinspectedbyour<br />

staffregularlysowecan<br />

usuallyansweranyquestions<br />

youmayhaveabouta<br />

particularproperty.Ifwedon’t<br />

knowtheanswerourselves<br />

thenit’sneveraproblemtoget<br />

intouchwiththeproperty<br />

owners.Weenjoygood<br />

relationshipswithallour<br />

owners.<br />

Our assurance that your<br />

holiday cottage will be all you<br />

hoped for<br />

Weareproudofourportfolio<br />

ofover350properties.<br />

However,thatmeansnothing<br />

withoutyourapproval.To<br />

makesuretheholiday<br />

accommodationweprovide<br />

meets–andexceeds–your<br />

highexpectations,ourinhouseassessorsworktostrict<br />

criteriatoensureafairand<br />

accuratestargrading<br />

throughoutourwhole<br />

portfolio.Whetheraproperty<br />

issmallorsimple,largeor<br />

luxuriousorahomefrom<br />

home,allourpropertiesmeet<br />

ourstringentMinimumEntry<br />

Requirements(MER).<br />

Whenyoustaywithuswe’ll<br />

askyoutofillinashort<br />

questionnaireafteryourstay<br />

toprovideuswithyour<br />

feedbackonwhatyoulikedor<br />

dislikedaboutaproperty.Soif<br />

there’ssomethingyouthinkwe<br />

candotoimprove,letusknow.<br />

Itwillhelptomakeusbetter.<br />

Gotanyquestions?Getin<br />

touchwiththeteamon01271<br />

813777oremailusat<br />

devon@marsdens.co.uk<br />

20 business action | <strong>Spring</strong> <strong>2022</strong> | business-action.co.uk


<strong>2022</strong> AWARDS<br />

Our North Devon <strong>Business</strong> Awards <strong>2022</strong> judges: (from left) Rod Martin, Rachael Taylor, Mike Matthews, Frank Stone, Susie Kevern and Vic Mahajan<br />

Awards judges assess high quality entries<br />

MANAGEMENT ACCOUNTS<br />

Susie Kevern<br />

Pound Lane<br />

Financial Management<br />

SusieKevernisachartered<br />

managementaccountantwith<br />

20years’experienceworkingin<br />

businesseslargeandsmall.<br />

Overthepast10yearsshehas<br />

builtanindependent<br />

consultancyadvisinggrowing<br />

businessesonmanagingtheir<br />

financestosecurehealthy<br />

profitsandstablecashflow.<br />

Currently,herclients<br />

includenationallyrecognised<br />

brandsaswellaslocal<br />

businesses,insectorsranging<br />

fromprofessionalservices<br />

firmstomanufacturingand<br />

retailbusinesses.<br />

■ Details07801199671or<br />

poundlane.co.uk<br />

MANUFACTURING<br />

Vikas Mahajan<br />

Aramis Rugby<br />

VikasMahajanfounded<br />

AramisRugby(Europe)in<br />

2000andofficiallytookonthe<br />

roleofleadingAramisRugby<br />

Ltd(worldwide)inAugust2013.<br />

BorninIndia,Vikasisthe<br />

thirdgenerationinafamily<br />

businessestablishedsince<br />

1927.Hegraduatedfrom<br />

universitywithadegreein<br />

Economics,<strong>Business</strong>and<br />

Accountancy.Inthemidnineties,heattainedaMaster’s<br />

degreeinInternational<br />

<strong>Business</strong>withspecialisationin<br />

tradewiththeEuropean<br />

Union.Hethentrainedwith<br />

LufthansaAirlinesatits<br />

CustomerLoyaltyprogramme<br />

divisioninNewDelhi.Inthe<br />

late1990s,heattainedhis<br />

secondMaster’sdegreein<br />

<strong>Business</strong>Administration<br />

(MBA)fromBremen<br />

University,Germanywitha<br />

specialisationinGlobal<br />

Managementand<br />

Linda Middleton-Jones<br />

Entrepreneurship.Today,allof<br />

AramisRugbyscrum<br />

machinessoldworldwideare<br />

manufacturedatitsfactoryin<br />

SouthMolton,Devonand<br />

thenexportedworldwide.<br />

■ Details01769550284or<br />

aramisrugby.co.uk<br />

PERSONAL FINANCE<br />

Rod Martin<br />

Together Financial Solutions<br />

RodMartinbeganhiscareerin<br />

financeover25yearsagoand<br />

workedformanyyearsinthe<br />

propertyinvestmentindustry<br />

inLondon.Hethenmovedin<br />

tothebankingsector,spending<br />

severalyearsworkingwithin<br />

themortgagesandwealth<br />

managementsectorsduring<br />

whichtimehealsoranhisown<br />

businessesbothintheUKand<br />

overseaspropertymarkets.<br />

Rodisnowhappilysettled<br />

backinDevonwhereheworks<br />

withTogetherFinancialin<br />

Barnstaplelookingafterclients’<br />

pensionsandinvestmentsasa<br />

financialplanningadviser.<br />

■ Details01271346123or<br />

togetherfinancialsolutions.co.uk<br />

TECHNOLOGY<br />

Mike Matthews<br />

Lineal Software Solutions<br />

MikeMatthewsismanaging<br />

directorofBarnstaple-based<br />

LinealSoftwareSolutions,<br />

whichbeganinthe1980sasa<br />

businessapplicationsoftware<br />

provider(accounts,stock,<br />

MRP),andhasgrownto<br />

becomeacomprehensive,<br />

multidisciplinaryITcompany<br />

withateamof25+employees.<br />

Mikeisformerchairmanof<br />

theNorthDevonFederationof<br />

Small<strong>Business</strong>es(FSB)and<br />

takesakeeninterestin<br />

supportingNorthDevon’slocal<br />

businessesandeconomy.Heis<br />

afrequentspeakeratbusiness<br />

eventsacrosstheregion.<br />

■ Details01271375999or<br />

lineal.co.uk<br />

INTERNATIONAL TRADE<br />

Linda Middleton-Jones<br />

International Trade Matters<br />

LindaMiddleton-Jonesisthe<br />

founderandmanagingdirector<br />

ofInternationalTradeMatters.<br />

SheiswellknowninNorth<br />

Devonforherworkwiththe<br />

NorthDevonManufacturing<br />

AssociationandSWMAS.<br />

Hercompanyadviseson<br />

internationalstrategicgrowth<br />

planstoaccessnewmarkets,<br />

compliancechecks,auditsand<br />

authorisations.Lindaisalso<br />

chairmanoftheAcademic<br />

BoardoftheInstituteofExport<br />

andadirectoratDevonand<br />

PlymouthChamberof<br />

Commerce.<br />

■ Details01398332881or<br />

internationaltradematters.com<br />

DESIGN<br />

Helen Pedlar<br />

Frank Stone<br />

Kameleon<br />

FrankStoneisacreative<br />

thinkerwhostartedoutonthe<br />

designtrailin1994,launching<br />

hisfirstbusiness20yearsago,<br />

andcurrentlydirectorof<br />

KameleoninBarnstaple.<br />

Withnoformaltrainingor<br />

qualifications,Frankhas<br />

establishedabusinessbuilton<br />

strongreputation,long-term<br />

workingrelationshipsand<br />

excellentcustomerservice,<br />

resultinginamixofclients<br />

largeandsmall,local,national<br />

andinternational,someof<br />

whomhavebeenwithhim<br />

since1999!<br />

■ Details01271634417or<br />

kameleondigital.uk<br />

RETAIL<br />

Helen Pedlar<br />

Pedlars of Ilfracombe<br />

HelenPedlarispartofa150-<br />

year-oldIlfracombefamily<br />

business,nowinitssixth<br />

generation.Helen’s<br />

involvementwiththestore<br />

startedatanearlyagebefore<br />

shetookabreaktostudy<br />

Textilesatuniversity.Todaythe<br />

businessischaracterisedbyits<br />

friendlyandhelpfulstaffwho<br />

arehappytobeofassistance<br />

andalwayspreparedtogothat<br />

extramiletoensurecustomer<br />

satisfaction.<br />

■ DetailsatFacebook<br />

@pedlarsofilfracombe<br />

BUSINESS FINANCE<br />

Rachael Taylor<br />

SWIG Finance<br />

RachaelTaylorhasbeenin<br />

financeforthepast22years,<br />

movingtoNorthDevonin<br />

2007whereshewasalocal<br />

commercialmanagerfor<br />

LloydsBank.<br />

In2019shestartedwith<br />

SWIGFinanceasbusiness<br />

managercoveringDevon<br />

whereshecontinuesto<br />

supportSMEswiththeir<br />

businesses.<br />

■ Details01872223883or<br />

swigfinance.co.uk<br />

@businessactionm | <strong>Spring</strong> <strong>2022</strong> | business action 21

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!