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EVH Newsletter Spring 22

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Hospice

news Spring 2022

Registered Charity Number 1008796

Facebook – Eden Valley Hospice

Facebook – Jigsaw, Cumbria’s Children’s Hospice

Facebook – Eden Valley Hospice and Jigsaw Shops

Twitter - @EVHospice

Twitter - @JigsawHospice

Instagram – eden_valley_hospice

Instagram – jigsawchildrenshospice

Pages 4 & 5

Inside this issue:

It was tough saying goodbye to

my dad, but the way the team

was with us as a family just blew

us away. I’ve said this several

times and I mean it, it’s a debt

we can never repay.

Pages 6 & 7

The awareness and funds raised

through this exciting partnership

will have a direct impact on

Jigsaw and help the incredible

staff here continue to deliver

amazing care to the children and

young people we support.

Page 8

Our shops are the face of the

hospice on the high street, so

it’s really important that we try

to expand our brand and reach

wider audiences.

Page 14

www.edenvalleyhospice.org

www.jigsawhospice.org


Welcome to the spring 2022

newsletter for Eden Valley

Hospice and Jigsaw Children’s

Hospice.

I would like to start my introduction by offering you my heartfelt

thanks for the amazing support you have given the hospice over

the past year. As with most charities the Covid pandemic has

challenged the hospice in many ways, and we had real concerns

about our funding in early 2021. However, your support has

helped to ensure that we are financially sustainable. Your

generosity has meant that the hospice has entered 2022 in a

financially stable position.

The hospice was also lucky to receive some generous legacies that

really helped us to feel financially secure for this coming year.

Thank you SO much!

The Christmas activity was particularly impressive with record sales of raffle tickets and

Christmas cards along with many other activities and events. This included the introduction

of the Reindeer Run that was held in schools across Cumbria, the activity was a resounding

success and great fun was had by all.

As the Covid restrictions begin to reduce, it is hoped that this year we will be able to

reintroduce a wide range of community events and people will feel safe to get involved in

activities either on their own or as part of a larger group.

We also continue to celebrate our 30th anniversary and hope that you will join us in using this

opportunity to promote the magnificent work we provide for our community and hold many

fun events.

I have never ceased to be impressed by the dedication of all our staff and these past two years

have shown how wonderful and committed everyone has been in ensuring that all our patients

and families continued to receive the highest possible care. This includes staff volunteering to

work additional hours and taking on added responsibilities, which has meant that the hospice

has been able to maintain services even at times when we faced some great challenges.

As we move forward, we are starting to roll out a range of capital projects with the aim of

improving our facilities. The work includes the recent completion of renovated and remodelled

adult inpatient rooms, which could not have gone ahead without your generous support.

We have also received trust funding for a cinema room for our Jigsaw children and funding to

landscape the Jigsaw garden. Both these improvements will be completed this spring.

The hospice relies on charitable donations, and this can only be done through your continued

amazing support.

Thank you for all that you do to help the hospice and please know that your support is

greatly appreciated.

With my very best wishes

Trish

Professor Patricia Livsey

2

www.edenvalleyhospice.org


‘Trish will be

much missed’

A fond farewell to our Chief Executive, Trish, from Christine Weaving,

chair of the board of trustees.

It was with sadness that I accepted Trish’s resignation when she told me

that she wished to retire and leave her post as Chief Executive of Eden

Valley Hospice and Jigsaw.

Trish (centre) with

fundraisers Ian Arnold

and Colin Carter

Trish’s tenure at the hospice has been a time of great change and many

challenges, not least the pandemic which has had such an impact on

all our lives. Throughout this time we have been fortunate that our

organisation has been in such experienced and talented hands, and thanks

to Trish’s stewardship, we can look forward with confidence to continuing

to provide our services to local communities.

Trish’s enthusiasm, energy and commitment will be much missed, and

I hope she will continue to be a friend of the hospice for many years to

come. On behalf of all the trustees, I would like to wish Trish a long, happy

and healthy retirement.

Christine Weaving

Focus on:

Your hospice social workers

By Wendy Ashton, Palliative Care Social Worker & Family Support Team Lead

As palliative care social workers,

our job is really varied. We offer

psychological, social, spiritual

support along with holistic care to

patients and families/friends.

We can help with a patient’s

discharge home or to a care setting

whilst also supporting family and

friends. It may include liaising with

other professionals and colleagues

to ensure everything is in place. For

those people staying at the hospice,

we can offer advice and support with

funerals, finances, Wills etc and we

can support family, friends and even

pets to come in and visit.

Another aspect of our job is that we

enjoy being able to help families

make memories and have treasures

to keep. We support families through

a really difficult time and enable the

journey to be smooth and inclusive

and a positive experience for the

children and families involved.

Here are just some of the activities and things we have to offer:

• A legacy frame allows people to create a story in a frame to represent

them as an individual to reflect the past, present and future. A box frame

may include medals, jewellery, tickets, photographs etc.

• Linus blankets – made by local volunteers from Project Linus which

offer comfort and love for children. A blanket to cuddle up to loved ones

with and to treasure forever. We have a selection at the hospice or can

request bespoke blankets to be made.

• Teddies in T-shirts offer an opportunity to write a message in fabric pens

and/or draw a picture to remember someone special.

• Books – we have a selection of story and activity books for children and

parents to read to help understand bereavement and grief.

• Memory boxes and cards are individual and can be personalised.

When Annie was three-and-a-half years old

her mum was admitted to the hospice for

end-of-life care. Annie visited regularly.

She brought a card for mum, and they made

lipstick kisses for each other. Mum had a

fabric heart for Annie to keep. They read

books and cuddled up with Annie’s Linus

blanket.

All the work we did together as a family

was invaluable. Annie has happy and

special memories of her mum plus

keepsakes such as the blanket and lipstick kiss.

www.jigsawhospice.org

3


A hospice that’s

looking to the future

Here at Eden Valley Hospice and Jigsaw the future is bright thanks to the generosity

of our incredible supporters and the dedication of our amazing staff who are always

looking to improve the services and care we offer to our community.

Expanding into the community

The hospice’s medical staff have been taking their expertise out of the hospice

building and into the community throughout the autumn and winter to

support local patients and the wider healthcare network in Cumbria.

The new offering has come about due to extra need in the community during the

Covid-19 pandemic when patients who might normally have been admitted into

the in-patient unit haven’t been able, or have chosen not, to go in due to a variety

of reasons.

Covid-19 pressures and nursing staff shortages have meant that the hospice hasn’t

been able to accommodate as many patients on the ward as normal, however,

the medical team has been able to use some of the extra capacity created by this

situation to support people in the community, with doctors and other specialists

visiting patients at home.

By adapting and taking their work out into the community it has allowed the

medical team to provide services like symptom management and support to

patients at home, so they aren’t waiting longer for that care, and to triage patients

referred to the hospice to assess those most in need of being admitted.

Sarah Stevenson, Lead Hospice Doctor, said: “We also know that the local NHS

specialist palliative care teams in the community have had some staffing

challenges, so this was a way of supporting our colleagues in the NHS and

collaborating with those services to offer something new.

“It has also meant doing more in terms of following-up patients when they’ve

gone home so this new way of working has allowed us to discharge people

who’ve been in for symptom control more quickly, freeing up capacity on the

ward, and then being able to follow-up with them in the community.”

There have been 11 patients supported by community visits or outpatient

assessments since August last year who were all referred either for symptom

management or hospice admission.

With a number of new nursing recruits now in place at the hospice it is hoped that

staffing pressures will ease, however, retaining a community offering going forward

is something the medical team are keen to explore.

“There’s a general feeling nationally that patients won’t always want to come

into a hospice and we need to look at how we provide services in other places

with the team that we’ve got,” Dr Stevenson added.

“We’ve got an opportunity now to improve and adapt our offer, so I don’t think

it’s something that we’ll be looking to stop.”

“Another new addition to the hospice offer has been acupuncture for symptom

management for both in-patients and outpatients with more staff currently

being trained up so the service can expand in the future.”

Jenny Wilson

Deputy CEO and Head of Clinical Services

Newly-refurbished adult rooms

Housekeepers Kerry Monkhouse (L)

and Sharon Scott

4

www.edenvalleyhospice.org


Renovations improve offer

for patients and families

A major renovation has taken place to part of our adult inpatient

unit helping make the ward even more welcoming

and fit for purpose for local people and their families.

The renovation has seen the conversion of a large four-bedded

room into two high-specification en-suite rooms meaning

enhanced privacy and dignity for patients and their visitors as

well as helping to improve infection control.

The new-look rooms are light, calming and airy and contain

large bespoke bathrooms and ceiling hoists, meaning staff

can care for people with complex needs in a comfortable and

homely environment.

Jenny Wilson, Head of Clinical Services and deputy CEO,

explains why the renovation was so important to the hospice’s

offering: “The four-bed communal room has been difficult

to use during the COVID-19 pandemic due to the required

infection control measures, but it also did not afford the

privacy many families seek and need at end of life.

“The changes we’ve had made will make a real difference

to the people we look after and help us continue to offer

high-quality care, love and support to those with life-limiting

illnesses from north Cumbria.”

As well as being kitted out with the latest equipment for patient

care, the newly created rooms also boast interactive televisions

with internet access and direct access to the hospice’s beautiful

courtyard garden where birdsong from Hammond’s Pond can be

heard frequently.

The renovations, which were carried out by Carlisle-based

Cubby Construction and designed by Architects Plus, come at

an exciting time for the hospice with other projects aimed at

improving the experience for patients and their loved ones in the

pipeline.

Jenny adds: “The renovation of the rooms reflects the

ongoing investment the charity is making in both its

buildings and staff to ensure we are here and able to

provide our community with the highest quality, safe and

compassionate care for the next 30 years. Much of this

investment is only possible due to the generous gifts local

people have left in their Wills and we’re touched those

supporters remember the hospice and our patients needs in

this way.”

Jigsaw reopens

for 24/7 care

Shannon Simpson

Jigsaw, the only children’s hospice in Cumbria, has reopened

for service 24 hours a day, seven days a week.

Our incredible staff offer support for babies, children and young

people living with a life-limiting illness, as well as their families,

from all corners of the county and beyond.

The reopening comes in part thanks to a successful recruitment

drive which has brought more fantastic staff to work at the

hospice and leadership being able to adapt processes to work

safely alongside the continuing threat of Covid-19.

During the height of the Covid-19 pandemic Jigsaw had been

operating on a reduced basis within the building as staff looked

to help keep the children and their families who attend as safe as

possible. This meant a reduction in regular respite visits, but end

of life care was maintained. However, staff were able to increase

the amount of support calls they offered to families as a way of

assisting people remotely.

Even before the pandemic, the Jigsaw unit had not been able

to open 24/7, primarily due to staffing challenges, so the recent

reopening has come as a welcome boost for all the Jigsaw

family.

Kate Allison, Team Lead at Jigsaw, said: “Covid has been terrible

for the majority of families, but in particular it’s been a real

challenge for families who have children with life-limiting

illnesses. So, we’re really happy that we can get back to

providing a regular pattern of support for children and their

families which we know will make a huge difference.”

One of those new recruits is Shannon Simpson, from Penrith,

who has joined Jigsaw after working at the Royal Preston

Hospital and training as a children’s nurse at Alder Hey Hospital

in Liverpool.

“At Jigsaw you can really be involved in a patient’s care and

give that one-to-one attention you might not be able to in

other settings,” she said.

“I’m looking forward to being able to help meet all a child’s

needs, not just their nursing needs, but being able to do

activities with them and help make their stays with us as

enjoyable and enriching as possible. We really want to make

sure that each day is as special as it possibly can be.”

Nurse Rachel Cuthbertson and

Healthcare Assistant Christine Allan

www.jigsawhospice.org

5


Being in the

hospice made a

hard time easy.

Earlier In 2017 Brian Duffell spent his final days in

the hospice and his wife Margaret and the rest of the

family were blown away by the care, support and

friendliness they were shown by all the Eden Valley

Hospice team. Brian’s stay in the hospice allowed

Margaret, family and friends to make memories that

will last for the rest of their lives.

In Margaret Duffell’s eyes, Eden Valley Hospice was

responsible for giving her family the greatest gift

possible when her husband Brian was dying... time.

Brian died at the hospice in December 2017 and left

behind an incredible legacy following his decades of

service to Armstrong Watson accountants, his many

years playing in a band and his football coaching. But

it was Brian’s mantra of “the best thing you can give

anyone is your time” which his family were incredibly

thankful for in the last few days of his life, as this way

of living his life had come full circle in the hospice.

“That was Brian’s expression and that’s what we got,

it came true for me,” Margaret said.

Brian and Margaret’s story begins back in 1961 while

they were both working at the tax office. They hit it off

at a Christmas party – at which Brian was both playing

in a dance band with his dad and organising the event -

and started going out. Two-and-a-half years later they

were married and had two children – Mark and Anita.

In the following years Brian moved on to work at

Armstrong Watson as Tax Manager but despite being

a leader at the accountancy firm and being busy

with musical and sporting commitments, Brian was a

committed family man and most loved spending time

with his children and five grandchildren.

It was in December of 2017 that Brian came into the

hospice following a cancer diagnosis earlier that year,

having already lived with Alzheimer’s for the two

years beforehand. His giving of time wasn’t the only

thing which came full circle for Brian at the hospice.

He’d grown up in the Harraby area of Carlisle and was

assigned the ‘Harraby’ room in the adult ward.

Margaret says: “Once we got in, you didn’t really have

to think, everything was done for you. He was looked

after, I didn’t have to do anything, I was able to just

be his wife. We couldn’t speak highly enough of the

staff, they really were absolutely fabulous.”

Although the situation was extremely tough, Margaret

cannot speak highly enough of the care the hospice

provided to Brian and his family. The hospice allowed

the family to make some final memories together, a

particular one being Brian’s grandson Nicky coming in

to open his 18th birthday presents and share cake.

“Being in the hospice made a hard time easy,”

she adds.

“They left me on my own if I wanted to be, but they

would constantly pop in to make sure I was OK.

You wouldn’t get that in a hospital, I know the staff

there can’t, but the staff here have such a lovely way

with them, so caring, so thoughtful. It’s a very special

place.

6

www.edenvalleyhospice.org


“It gave us the time we probably wouldn’t have got

anywhere else. Apart from going out for a couple of

hours on the Sunday, I was in here all the time. So, I

knew that he was OK.”

Brian died after five days in the hospice, but his memory

lives on for all those who knew him.

His son Mark sums up Brian as a “gentleman and a

gentle man” who was a brilliant dad.

When recalling the time spent in the hospice, they are

not ones of dread for Mark and family, as the sadness

of losing him is surrounded by long-lasting, smile-filled

memories.

“They did everything,” Mark said.

“The most important thing they did was stress

how much this was our time. There was never any

pressure to do anything or to go home, it was clear

we could spend as much time there as we wanted.

“Walking into a hospice is tough, because I knew

why I was there, but from the moment you walk

in you’re comforted by the way they speak to you,

the way they talk to you. The number of times they

asked if I was OK, checked that my mum was OK.

“But most of all it was the way they were with my

dad, there was a tenderness, a care. Even though he

was asleep they would talk to him, they would talk

to us, they would always explain what they were

doing. It was like nothing was ever too much for

them, it felt like a really personalised service to us.

Like we were the most important people there and

obviously we weren’t because there were plenty of

other people in that situation.

“It was on the Monday evening around 6pm we said

goodbye to him. It was tough, but the way the team

was with us as a family and the way they looked

after my dad in those last four or five days just blew

us away. I’ve said this several times and I mean it, it’s

a debt we can never repay.”

Early in 2021 50-year-old Mark applied to become a

trustee and was successful in being accepted onto the

board.

“I went downstairs to tell my wife that I’d got it and

phone my mum and I burst into tears because it was

just such a big moment for me,” Mark remembers.

“It was because it is an organisation that I really

care about, it’s a people organisation and there

are so many good people there. The care team is

amazing, it’s just a fantastic place. So to be able to

put something back and bring my experience to

bear for the hospice feels amazing because it’s an

organisation that I really care about.

“My mum always says my dad would be proud of me,

which gives me a lump in my throat. He would want

this, it’s the kind of thing my dad would’ve done. I

can’t claim to be the same gentleman he was, but I

feel like I’m doing something in memory of my dad

and I love doing things like this.”

Brian left behind two children – Mark and Anita

– along with five grandchildren Niamh, Nicholas,

Nathan, Olly and Lottie.

Following on from this experience, Mark swore to one

of the nurses that he’d come back and help in some

way. His family have also supported the hospice ever

since through donations, fundraising efforts, taking

part in events and volunteering.

But it was around a year after Brian’s passing that Mark,

a freelance communications consultant, reached out

to the hospice’s management to see if he could help

in any way. With years of experience in marketing and

communications for some of the biggest companies

in the country, he hoped his skills could support the

charity and help it continue to provide incredible care,

like his dad received just a few years earlier.

www.jigsawhospice.org

7


New partnership will

provide boost for Jigsaw

Families from Cumbria caring for children and young people

with life-limiting illnesses will directly benefit from a major new

partnership between supermarket giant Morrisons and Together

for Short Lives.

Together for Short Lives is the only charity supporting the UK’s

children’s hospices, including Jigsaw, and this new partnership is set

to raise vital funds for us over the next three years. The partnership

officially launched in February after Morrisons staff chose Together for

Short Lives in a vote late last year.

Patricia Livsey, Chief Executive at Jigsaw, said: “It is wonderful

news that Morrisons’ staff chose Together for Short Lives as their

new charity partner and now the partnership is underway, we’re

looking forward to working closely with our local stores over the

next three years.

“The awareness and funds raised through this exciting partnership

will have a direct impact on Jigsaw and help the incredible staff

here continue to deliver amazing care to the children and young

people we support.”

The funds raised by the partnership will help the amazing Jigsaw team continue to provide love,

care and support to those who need it, like Jack, who has a metabolic disorder called NKH and is

part of the Jigsaw family.

Jack

His mum, Helen, said: “Jack goes to Jigsaw so he can enjoy some time in the sensory room,

go for walks and enjoy crafts and baking, whilst we know he is being looked after in a calm

and caring environment.

“There isn’t anywhere Jack can go as he needs 24-hour care. His needs are very complex so

we have peace of mind that whilst he is at Jigsaw, he has nursing care and it is a very calm

and organised setting for him.

“We use the time that Jack is at Jigsaw to do activities with his siblings that would not

normally be accessible for us. We enjoy being outdoors and go walking in the fell, paddle

boarding and cycling. It gives us a much-needed break with a full night’s sleep knowing that

Jack is being so well cared for.”

Together for Short Lives CEO, Andy Fletcher, said: “Hearing the news that your child is

seriously ill is devastating – families can be left feeling scared and alone. I can’t tell you

what a difference this amazing new partnership will make for these families. Knowing that

Morrisons colleagues up and down the country are on their side, means the absolute world.”

Morrisons CEO, David Potts, said: “Together for Short Lives is an amazing charity which

supports families through immensely difficult times, and hearing the very important stories

from families who have received their support was incredibly moving for everyone at

Morrisons. I’m really looking forward to our partnership with Together for Short Lives and

helping to raise vital funds to support families with seriously ill children and the wonderful

hospices that care for them.”

8

www.edenvalleyhospice.org


It’s the worst time in my life but I only

have good memories of this place.

When Tony Whalley was made redundant in 1992 it

understandably came as huge blow. At the time it felt

like this decision would have a profoundly negative

impact on his life as he struggled to find suitable

work in the north west of England. However, little

did he know that it would ultimately lead to him

meeting the love of his life.

After the company he worked for in Liverpool closed

down he found a job in Singapore through a former

colleague. It was a new company – a cotton merchants

- and Tony went to work there in September 1992

taking up the role of operations director.

It was here he would first meet Mei Gay, affectionately

known as Maggie, who joined the company in

December of that year to become the managing

director’s assistant.

“On her first day she was told to sit with Tony and

learn the cotton business, so she sat with me and

never moved,” Tony says.

Ever since then Tony and Maggie – who was one of five

siblings born in Kowloon, Hong Kong – were together

up until she passed away in Eden Valley Hospice in

December 2020, having married in 1997.

After living in Singapore and then Australia, Tony and

Maggie moved to the UK in 2017 and in December

settled in Clifton, near Penrith. It was Tony’s previous

experiences of walking in the Lakes which attracted

them, believing it would be a nice place to live out their

years.

Tony says: “Those first two or three years were

very pleasant, really relaxed, and then we got this

bombshell.”

Maggie was diagnosed with pancreatic cancer on April

14th, 2020 and after initially deciding to give possible

life-extending treatment a try, she stopped because

it was so painful and traumatic. In the months that

followed, Maggie began to fade slowly and as she

became more ill, their attentions turned to how she

might be cared for as things became harder.

Tony, who is in his early eighties, adds: “Towards the

middle of December, I had been trying to help her,

trying to get to the toilet and one day on the way

back to her bed we just both collapsed. I’d collapsed

because I hadn’t any energy left and she hadn’t any

energy either.”

It was then that community nurses caring for Maggie

suggested Eden Valley Hospice and a room was turned

around for her so she could be admitted the next day.

Tony explains: “I didn’t know much about the hospice.

But right from the start we felt as though the hospice

was putting itself out for Maggie and bringing her

in was so easy, there was no difficulty at all, even for

me.

“The way we were treated, it was so kind, so gentle,

so understanding and so compassionate. It was the

constant generosity of spirit of the staff that was so

endearing, you just felt as though they all treated her

as if she were their own daughter. And they treated

me brilliantly as well, nothing was ever any trouble.

“It made such a traumatic situation so easy to live

through, I am still not over it by any means, I don’t

think I will ever get over it but it made Maggie’s

passing gentle.”

Maggie sadly died on December 23rd, 2020 aged

68. Tony had not stepped a foot back in the hospice

building until late 2021 when he came in to make a

donation in memory of Maggie, something he’d wanted

to do for a long while.

“With the hospice offering such wonderful care, it

would be quite wrong to close it down due to lack of

funds,” he adds.

“It’s the worst time in my life but I only have good

memories of this place.”

Maggie

Tony Whalley

Maggie

www.jigsawhospice.org

9


Thousands

run for Jigsaw

Thousands of children from across Cumbria donned antlers and

laced up their trainers to take part in the first-ever Reindeer Run

in aid of Jigsaw.

More than 5,100 children from 35 schools located in all corners of the

county took part in the festive event and raised an incredible

£46,740.93.

Schools were provided with their own fundraising packs – which included

a set of antlers for each child taking part – and then they devised their

own run, walk or event.

The response we received was incredible and it is hoped a similar event

can take place later this year.

Vicki Lesley, from our fundraising team, said: “On behalf of everyone at Jigsaw I’d like to thank

everyone took part in the Reindeer Run and everyone who’s sponsored the brilliant children

taking part. The money raised will help our incredible staff continue to provide love, care

and support to children, young people and their families from all over Cumbria.

“It’s not just about the money that’s raised as this initiative has really helped spread the

word about the amazing work Jigsaw does to thousands of young people who will be our

fundraisers of the future and we couldn’t thank them more for their efforts.”

Schools got really creative with their reindeer ‘runs’, with some making their own festive-themed

obstacle courses or turning the event into a full-scale Christmas party.

Ellie Curwen, of Mayfield School, Hensingham, said: “We took part in the Reindeer Run to

raise vital funds for Jigsaw as many of the pupils at our school both past and present have

benefitted from the services that Jigsaw provide. The majority of these children have

complex needs so require specialist environments and highly trained staff to ensure that

they can access the range of fantastic activities and experiences that the hospice offers.”

Clifton Primary School near Penrith made their run into a festive obstacle course. Nikki Brabant,

class teacher, said: “All the children had a fantastic time doing the Reindeer Run all while

being able to support such a great cause in Jigsaw, Cumbria’s Children’s Hospice.”

Photos courtesy of Johnny Becker and Tom Kay

10

www.edenvalleyhospice.org


www.jigsawhospice.org

11


Our hospice heroes

Phil Taylor

In memory of his late wife Sue Crawford, Phil organised the Sounds for Sue

fundraising concert at Carlisle’s Old Fire Station. The live music extravaganza

sold out and combined with other donations in memory of Sue, raised

£2,641 for the hospice. Sue, a former editor of The Cumberland News and

the News & Star and a city councillor, passed away in the hospice last year.

The Crown Inn, Kirkoswald

For the last 10 years, regulars at the village pub have been holding a

weekly quiz with proceeds coming to the hospice. Owners Tony and Becky

Borgogno have recently sold the pub and handed over the final donations

from their quizzes taking their grand total raised to more than £4,500.

A brilliant effort by everyone involved!

Carlisle Rotary Club

Members of the club made a special donation of £1,850 to the hospice with

the money being raised at a golfing event. The club also donated dozens of

large Christmas tree to us which were used to decorate the hospice site and

donate to businesses across Cumbria to raise awareness and funds as part of

our #AJigsawChristmas campaign.

Stanwix Park Country & Western Festival

The event has been supporting us for many, many years and the latest festival

in November in Silloth raised another incredible £1,500. We’d like to say a

heartfelt thank you to Liz Nicholls and everyone else involved with organising

the festival and we are incredibly grateful for their ongoing support.

Carlisle Breast Care Group

Thank you to the group members for their continued support, including the

incredible donation of £1,086 last year to buy a syringe driver with another

donation for the same coming in recently to purchase another.

The group helps anyone who’s been affected by breast cancer and anyone

looking to access their services can contact the chair, Nicola, by emailing

nfirving@outlook.com or via their Facebook group.

12

www.edenvalleyhospice.org

www.jigsawhospice.org


Get involved in

our events

We’ve got a brilliant line-up of events planned for the rest of 2022 and we

can’t wait to have you, our wonderful supporters, involved once again.

The coronavirus pandemic has severely impacted our ability to run events

over the last couple of years, but we want to thank everyone who’s supported

the ones we’ve been able to do and all those who’ve already signed-up for

upcoming fundraisers.

The first event lined up is Bikes Boats Boots which takes place on Saturday,

May 21, with Ullswater and Helvellyn providing a stunning and scenic backdrop

to this fun, outdoor challenge.

During a special day of fundraising, which is being run with the support of The

Adventure Element, those who sign-up will cycle 30 miles, canoe around two

miles and hike 11km among the northern most reaches of the beautiful Lake

District. Bikes Boats Boots is not made for elite athletes, and no prior canoeing

experience is required so anyone can take part.

Next up we have the Hound Hike virtual challenge running in June following

on from its success in 2021. During the month we’ll be calling on dogs – and

their humans – to raise vital funds for us by walking 50, 100 or 150 kilometres.

The walks can be anything from an early morning walk around the block,

afternoon stroll in the park, or hillside trek at the weekend.

On Saturday July 9th the ever-popular Morecambe Bay Walk will return,

giving people the opportunity to experience the wonderful views over the

bay, the Lancashire coastline and the stunning Lake District. The eight-mile

sponsored walk, which is hosted by The Guide to the Sands Trust, will take

approximately three hours to complete.

In September, we’ll once again have people completing the Great North Run

for us as the event returns to its iconic city-to-coast route. If you’re interested

in running for us on Sunday, September 11, please get in touch with our

fundraising team.

Also in September, we have plans to host a new event – Stars to Sunrise –

giving people the incredible opportunity to see an awe-inspiring Lake District

sunrise having explored Blencathra under starlight. Taking place on the

weekend of the 17th and 18th, the event will be led by experts from Lakeland

Mountain Guides and participants have the option of doing a moderate or hard

route, so there’s something for everyone.

There’s also still time to take part in the special Machu Picchu trek, Peru,

between October 14 and 21. Voted one of the top 25 treks in the world, this

challenging expedition will take you beneath spectacular Andean peaks,

through epic Peruvian landscapes and misty cloud forest.

For more information on events, please go to our website at

www.edenvalleyhospice.org/support-us/events

Bikes Boats Boots

Stars to Sunrise

Hound Hike

Morecambe Bay Walk

Bikes, Boats, Boots! Sat May 21st 2022

The Hound Hike Virtual Challenge June 2022

Morecambe Bay Walk Sat 9th July 2022

Great North Run Sun 11th Sept 2022

Great North Run

Sunrise atop Blencathra - Stars to Sunrise Sat/Sun 17/18th September 2022

Reindeer Run for Schools December 2022

13


Expanding our

retail offer

Richard Jackson will be a familiar face to many who pop into our shops

having joined us in December as Retail Manager after more than three

decades in supermarket management.

His role is to manage all things retail, leading our charge to generate as

much income as possible so we can continue to offer the dedicated and

caring services we provide as a hospice.

“It’s a fantastic role, as the opportunities are endless and no two days

are the same,” Richard says.

“The role is much more varied than you first might think as you find

yourself dealing with all sorts of things such as house clearances,

customer pick-ups, speaking to suppliers about new products etc.

Richard Jackson - Retail Manager

“After many years working in large supermarkets I wanted to do

something different with my life and feel that at the end of each day I

have helped make a difference to someone’s life. It’s hugely rewarding

and very refreshing to work in an environment where the culture, ethos

and care of the patient are always at the heart of the organisation.”

Over the last few weeks much of Richard’s work has centred around

Christmas and preparing the raft of new products which will be on sale later

in the year.

Over the course of the next few weeks and months, Richard will be looking

at how the retail operation can be expanded by assessing possible new shop

locations, maximising the hospice’s online offering, expanding the retail

team and increasing gift aid awareness.

“Our shops are the face of the hospice on the high street, so it’s really

important that we try to expand our brand and reach wider audiences,

so I am actively working on finding new shop locations to help us grow,”

Richard adds.

“I’d also like to take this opportunity to express my thanks to our

incredible team of more than 100 shop volunteers whom without our

shops wouldn’t be able to run.”

The shops are always on the lookout for volunteers to give some of their

free time so if you’re interested in helping, go to our website

www.edenvalleyhospice.org/volunteer

or call 01228 810801 to find out more.

Likewise, donations of good quality clothes, furniture, bric-a-brac are

always welcome, plus we offer a home collection service.

To find out more go to

www.edenvalleyhospice.org/support-us/our-shops/donate-goods

14

www.edenvalleyhospice.org


Make a Will Month

When someone leaves a gift in their Will it makes a real difference

to the hospice and those amazing contributions have helped us

provide love, care and support for local families for more than

30 years.

This April we’re once again teaming up with a number of kindhearted

Cumbrian solicitors for our Make a Will Month, giving you

the opportunity to make a professionally written will in return for a

suggested donation to Eden Valley Hospice and Jigsaw.

It’s an opportunity to secure your family’s future while also helping

us to provide care to people with terminal and life limiting illnesses in

our community. There is no obligation to leave a gift in your Will to the

hospice but after thinking of your family and friends first, a gift of any

size would go a long way in helping to secure vital hospice care in the

years to come.

It is up to you how much to donate but as a guide we suggest £130

for a single basic will, £200 for a pair of basic mirror wills and £40 for

a codicil. Appointments will be allocated by each firm on a first come,

first served basis.

To take part, all you need to do is choose one of the participating solicitors and book an appointment

Eden Valley Hospice & Jigsaw Make a Will Month.

A list of participating solicitors will be on our website. Legal professionals will then guide you

through the process, following your wishes and providing you with a new Will or codicil.

To find out more about Make a Will Month, go to:

www.edenvalleyhospice.org/support-us/events/event/make-a-will-month

To tell us about the pledge you’ve made in your will, and to find out more about legacies, go to:

www.edenvalleyhospice.org/support-us/gifts-in-wills

Lottery update

Thank you to everyone who entered our winter raffle which raised an incredible

£39,000 for the hospice. If you missed out on playing – or want another go –

then tickets for our Easter raffle are now available and some are enclosed with

this newsletter for you.

The top prize will be £1,000 with a runner-up winning £500 and 10 winners

scooping £50 - all for £1 per ticket.

Remember, you can also sign-up to our weekly hospice lottery which costs

just £2 a week to play. It offers you the opportunity to win one of 58 weekly

prizes, including a top prize of £1,000, and a potential rollover of up to

£10,000.

Ally Duncan, Lottery Lead, said: “The thousands of lottery players we have

really are incredible and help us raise vital income for the hospice each

year. We look forward to welcoming new players and introducing new

ways to play, such as by purchasing single tickets from our shops, over the

coming months.”

You can sign-up on our website at

www.edenvalleyhospice.org/lottery or by calling 01228 817614

www.jigsawhospice.org

15


DONATE and help secure the future of hospice care

Donate and help our patients and their families receive the support and care provided by Eden Valley Hospice and

Jigsaw. This newsletter celebrates the care that is provided here at the hospice and shows the benefits donations

from you and the local community can make.

Your Details

Title: Forename: Surname:

Address:

Post Code:

Telephone:

Email:

We might also send information in the post or via email. You can opt out of this or change your contact preferences at any time by

calling us on 01228 810801. Our Supporter Promise and Privacy Notice can be found at www.edenvalleyhospice.org/privacy-policy.

Alternatively, if you no longer wish to hear from Eden Valley Hospice and Jigsaw at all, please call us on 01228 810801.

I enclose my single donation of:

£

I would like to give a monthly gift of:

£

to start the 1st/15th* day of 202

I enclose my cheque made payable to

Eden Valley Hospice

Card payment (complete details below)

Card number

Expiry date

Security code

Name on card

*Delete as appropriate and enter month.

Duration of donation: 12 months ongoing

Service User Number 2 7 2 2 9 0

Name on account

Bank/building society

account number

Branch sort code

Name and full address of your bank or building society

To: The Manager

Signature(s)

Date

Bank/building society

Address

Postcode

Say ‘Yes’ to Gift Aid and

make your gift go further:

Gift Aid Declaration (please tick box to confim)

I am a UK taxpayer and I would like Eden Valley Hospice to treat all

donations I have made in the last 4 years and all future donations

as Gift Aid donations until I notify you otherwise. I confirm that I

have paid or will pay an amount of income/capital gains tax at least

equal to the tax charities will reclaim on my charitable donations in

the tax year. I understand VAT and Council Tax do not qualify.

Signature(s)

Date

(Please notify us if you wish to cancel this declaration, change

your name or address or if you no longer pay sufficient tax on your

income or capital gains to cover the amount of tax claimed).

Signature

Eden Valley Hospice Reference

This guarantee should be detached and retained by the payer.

The Direct Debit Guarantee:

Date

• This guarantee is offered by all banks and building societies that accept

instructions to pay Direct Debits.

• If there are any changes to the amount, date or frequency of your Direct Debit

Eden Valley Hospice will notify you 10 working days in advance of your account

being debited or as otherwise agreed. If you request Eden Valley Hospice to

collect a payment, confirmation of the amount and date will be given to you at

the time of the request.

• If an error is made in the payment of your Direct Debit, by Eden Valley Hospice or

your bank or building society you are entitled to a full and immediate refund of

the amount paid from your bank or building society.

• If you receive a refund you are not entitled to, you must pay it back when Eden

Valley Hospice asks you to.

• You can cancel a Direct Debit at any time by simply contacting your bank or

building society. Written confirmation may be required. Please also notify us.

Once completed please return to: FREEPOST TRLY-KCCK-SZKX, Eden Valley Hospice

and Jigsaw, Cumbria’s Children’s Hospice, Durdar Road, CARLISLE, CA2 4SD.

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