EVH Newsletter Spring 22

Hospice
news Spring 2022
Registered Charity Number 1008796
Facebook – Eden Valley Hospice
Facebook – Jigsaw, Cumbria’s Children’s Hospice
Facebook – Eden Valley Hospice and Jigsaw Shops
Twitter - @EVHospice
Twitter - @JigsawHospice
Instagram – eden_valley_hospice
Instagram – jigsawchildrenshospice
Pages 4 & 5
Inside this issue:
It was tough saying goodbye to
my dad, but the way the team
was with us as a family just blew
us away. I’ve said this several
times and I mean it, it’s a debt
we can never repay.
Pages 6 & 7
The awareness and funds raised
through this exciting partnership
will have a direct impact on
Jigsaw and help the incredible
staff here continue to deliver
amazing care to the children and
young people we support.
Page 8
Our shops are the face of the
hospice on the high street, so
it’s really important that we try
to expand our brand and reach
wider audiences.
Page 14
www.edenvalleyhospice.org
www.jigsawhospice.org

Welcome to the spring 2022
newsletter for Eden Valley
Hospice and Jigsaw Children’s
Hospice.
I would like to start my introduction by offering you my heartfelt
thanks for the amazing support you have given the hospice over
the past year. As with most charities the Covid pandemic has
challenged the hospice in many ways, and we had real concerns
about our funding in early 2021. However, your support has
helped to ensure that we are financially sustainable. Your
generosity has meant that the hospice has entered 2022 in a
financially stable position.
The hospice was also lucky to receive some generous legacies that
really helped us to feel financially secure for this coming year.
Thank you SO much!
The Christmas activity was particularly impressive with record sales of raffle tickets and
Christmas cards along with many other activities and events. This included the introduction
of the Reindeer Run that was held in schools across Cumbria, the activity was a resounding
success and great fun was had by all.
As the Covid restrictions begin to reduce, it is hoped that this year we will be able to
reintroduce a wide range of community events and people will feel safe to get involved in
activities either on their own or as part of a larger group.
We also continue to celebrate our 30th anniversary and hope that you will join us in using this
opportunity to promote the magnificent work we provide for our community and hold many
fun events.
I have never ceased to be impressed by the dedication of all our staff and these past two years
have shown how wonderful and committed everyone has been in ensuring that all our patients
and families continued to receive the highest possible care. This includes staff volunteering to
work additional hours and taking on added responsibilities, which has meant that the hospice
has been able to maintain services even at times when we faced some great challenges.
As we move forward, we are starting to roll out a range of capital projects with the aim of
improving our facilities. The work includes the recent completion of renovated and remodelled
adult inpatient rooms, which could not have gone ahead without your generous support.
We have also received trust funding for a cinema room for our Jigsaw children and funding to
landscape the Jigsaw garden. Both these improvements will be completed this spring.
The hospice relies on charitable donations, and this can only be done through your continued
amazing support.
Thank you for all that you do to help the hospice and please know that your support is
greatly appreciated.
With my very best wishes
Trish
Professor Patricia Livsey
2
www.edenvalleyhospice.org

‘Trish will be
much missed’
A fond farewell to our Chief Executive, Trish, from Christine Weaving,
chair of the board of trustees.
It was with sadness that I accepted Trish’s resignation when she told me
that she wished to retire and leave her post as Chief Executive of Eden
Valley Hospice and Jigsaw.
Trish (centre) with
fundraisers Ian Arnold
and Colin Carter
Trish’s tenure at the hospice has been a time of great change and many
challenges, not least the pandemic which has had such an impact on
all our lives. Throughout this time we have been fortunate that our
organisation has been in such experienced and talented hands, and thanks
to Trish’s stewardship, we can look forward with confidence to continuing
to provide our services to local communities.
Trish’s enthusiasm, energy and commitment will be much missed, and
I hope she will continue to be a friend of the hospice for many years to
come. On behalf of all the trustees, I would like to wish Trish a long, happy
and healthy retirement.
Christine Weaving
Focus on:
Your hospice social workers
By Wendy Ashton, Palliative Care Social Worker & Family Support Team Lead
As palliative care social workers,
our job is really varied. We offer
psychological, social, spiritual
support along with holistic care to
patients and families/friends.
We can help with a patient’s
discharge home or to a care setting
whilst also supporting family and
friends. It may include liaising with
other professionals and colleagues
to ensure everything is in place. For
those people staying at the hospice,
we can offer advice and support with
funerals, finances, Wills etc and we
can support family, friends and even
pets to come in and visit.
Another aspect of our job is that we
enjoy being able to help families
make memories and have treasures
to keep. We support families through
a really difficult time and enable the
journey to be smooth and inclusive
and a positive experience for the
children and families involved.
Here are just some of the activities and things we have to offer:
• A legacy frame allows people to create a story in a frame to represent
them as an individual to reflect the past, present and future. A box frame
may include medals, jewellery, tickets, photographs etc.
• Linus blankets – made by local volunteers from Project Linus which
offer comfort and love for children. A blanket to cuddle up to loved ones
with and to treasure forever. We have a selection at the hospice or can
request bespoke blankets to be made.
• Teddies in T-shirts offer an opportunity to write a message in fabric pens
and/or draw a picture to remember someone special.
• Books – we have a selection of story and activity books for children and
parents to read to help understand bereavement and grief.
• Memory boxes and cards are individual and can be personalised.
When Annie was three-and-a-half years old
her mum was admitted to the hospice for
end-of-life care. Annie visited regularly.
She brought a card for mum, and they made
lipstick kisses for each other. Mum had a
fabric heart for Annie to keep. They read
books and cuddled up with Annie’s Linus
blanket.
All the work we did together as a family
was invaluable. Annie has happy and
special memories of her mum plus
keepsakes such as the blanket and lipstick kiss.
www.jigsawhospice.org
3

A hospice that’s
looking to the future
Here at Eden Valley Hospice and Jigsaw the future is bright thanks to the generosity
of our incredible supporters and the dedication of our amazing staff who are always
looking to improve the services and care we offer to our community.
Expanding into the community
The hospice’s medical staff have been taking their expertise out of the hospice
building and into the community throughout the autumn and winter to
support local patients and the wider healthcare network in Cumbria.
The new offering has come about due to extra need in the community during the
Covid-19 pandemic when patients who might normally have been admitted into
the in-patient unit haven’t been able, or have chosen not, to go in due to a variety
of reasons.
Covid-19 pressures and nursing staff shortages have meant that the hospice hasn’t
been able to accommodate as many patients on the ward as normal, however,
the medical team has been able to use some of the extra capacity created by this
situation to support people in the community, with doctors and other specialists
visiting patients at home.
By adapting and taking their work out into the community it has allowed the
medical team to provide services like symptom management and support to
patients at home, so they aren’t waiting longer for that care, and to triage patients
referred to the hospice to assess those most in need of being admitted.
Sarah Stevenson, Lead Hospice Doctor, said: “We also know that the local NHS
specialist palliative care teams in the community have had some staffing
challenges, so this was a way of supporting our colleagues in the NHS and
collaborating with those services to offer something new.
“It has also meant doing more in terms of following-up patients when they’ve
gone home so this new way of working has allowed us to discharge people
who’ve been in for symptom control more quickly, freeing up capacity on the
ward, and then being able to follow-up with them in the community.”
There have been 11 patients supported by community visits or outpatient
assessments since August last year who were all referred either for symptom
management or hospice admission.
With a number of new nursing recruits now in place at the hospice it is hoped that
staffing pressures will ease, however, retaining a community offering going forward
is something the medical team are keen to explore.
“There’s a general feeling nationally that patients won’t always want to come
into a hospice and we need to look at how we provide services in other places
with the team that we’ve got,” Dr Stevenson added.
“We’ve got an opportunity now to improve and adapt our offer, so I don’t think
it’s something that we’ll be looking to stop.”
“Another new addition to the hospice offer has been acupuncture for symptom
management for both in-patients and outpatients with more staff currently
being trained up so the service can expand in the future.”
Jenny Wilson
Deputy CEO and Head of Clinical Services
Newly-refurbished adult rooms
Housekeepers Kerry Monkhouse (L)
and Sharon Scott
4
www.edenvalleyhospice.org

Renovations improve offer
for patients and families
A major renovation has taken place to part of our adult inpatient
unit helping make the ward even more welcoming
and fit for purpose for local people and their families.
The renovation has seen the conversion of a large four-bedded
room into two high-specification en-suite rooms meaning
enhanced privacy and dignity for patients and their visitors as
well as helping to improve infection control.
The new-look rooms are light, calming and airy and contain
large bespoke bathrooms and ceiling hoists, meaning staff
can care for people with complex needs in a comfortable and
homely environment.
Jenny Wilson, Head of Clinical Services and deputy CEO,
explains why the renovation was so important to the hospice’s
offering: “The four-bed communal room has been difficult
to use during the COVID-19 pandemic due to the required
infection control measures, but it also did not afford the
privacy many families seek and need at end of life.
“The changes we’ve had made will make a real difference
to the people we look after and help us continue to offer
high-quality care, love and support to those with life-limiting
illnesses from north Cumbria.”
As well as being kitted out with the latest equipment for patient
care, the newly created rooms also boast interactive televisions
with internet access and direct access to the hospice’s beautiful
courtyard garden where birdsong from Hammond’s Pond can be
heard frequently.
The renovations, which were carried out by Carlisle-based
Cubby Construction and designed by Architects Plus, come at
an exciting time for the hospice with other projects aimed at
improving the experience for patients and their loved ones in the
pipeline.
Jenny adds: “The renovation of the rooms reflects the
ongoing investment the charity is making in both its
buildings and staff to ensure we are here and able to
provide our community with the highest quality, safe and
compassionate care for the next 30 years. Much of this
investment is only possible due to the generous gifts local
people have left in their Wills and we’re touched those
supporters remember the hospice and our patients needs in
this way.”
Jigsaw reopens
for 24/7 care
Shannon Simpson
Jigsaw, the only children’s hospice in Cumbria, has reopened
for service 24 hours a day, seven days a week.
Our incredible staff offer support for babies, children and young
people living with a life-limiting illness, as well as their families,
from all corners of the county and beyond.
The reopening comes in part thanks to a successful recruitment
drive which has brought more fantastic staff to work at the
hospice and leadership being able to adapt processes to work
safely alongside the continuing threat of Covid-19.
During the height of the Covid-19 pandemic Jigsaw had been
operating on a reduced basis within the building as staff looked
to help keep the children and their families who attend as safe as
possible. This meant a reduction in regular respite visits, but end
of life care was maintained. However, staff were able to increase
the amount of support calls they offered to families as a way of
assisting people remotely.
Even before the pandemic, the Jigsaw unit had not been able
to open 24/7, primarily due to staffing challenges, so the recent
reopening has come as a welcome boost for all the Jigsaw
family.
Kate Allison, Team Lead at Jigsaw, said: “Covid has been terrible
for the majority of families, but in particular it’s been a real
challenge for families who have children with life-limiting
illnesses. So, we’re really happy that we can get back to
providing a regular pattern of support for children and their
families which we know will make a huge difference.”
One of those new recruits is Shannon Simpson, from Penrith,
who has joined Jigsaw after working at the Royal Preston
Hospital and training as a children’s nurse at Alder Hey Hospital
in Liverpool.
“At Jigsaw you can really be involved in a patient’s care and
give that one-to-one attention you might not be able to in
other settings,” she said.
“I’m looking forward to being able to help meet all a child’s
needs, not just their nursing needs, but being able to do
activities with them and help make their stays with us as
enjoyable and enriching as possible. We really want to make
sure that each day is as special as it possibly can be.”
Nurse Rachel Cuthbertson and
Healthcare Assistant Christine Allan
www.jigsawhospice.org
5

Being in the
hospice made a
hard time easy.
Earlier In 2017 Brian Duffell spent his final days in
the hospice and his wife Margaret and the rest of the
family were blown away by the care, support and
friendliness they were shown by all the Eden Valley
Hospice team. Brian’s stay in the hospice allowed
Margaret, family and friends to make memories that
will last for the rest of their lives.
In Margaret Duffell’s eyes, Eden Valley Hospice was
responsible for giving her family the greatest gift
possible when her husband Brian was dying... time.
Brian died at the hospice in December 2017 and left
behind an incredible legacy following his decades of
service to Armstrong Watson accountants, his many
years playing in a band and his football coaching. But
it was Brian’s mantra of “the best thing you can give
anyone is your time” which his family were incredibly
thankful for in the last few days of his life, as this way
of living his life had come full circle in the hospice.
“That was Brian’s expression and that’s what we got,
it came true for me,” Margaret said.
Brian and Margaret’s story begins back in 1961 while
they were both working at the tax office. They hit it off
at a Christmas party – at which Brian was both playing
in a dance band with his dad and organising the event -
and started going out. Two-and-a-half years later they
were married and had two children – Mark and Anita.
In the following years Brian moved on to work at
Armstrong Watson as Tax Manager but despite being
a leader at the accountancy firm and being busy
with musical and sporting commitments, Brian was a
committed family man and most loved spending time
with his children and five grandchildren.
It was in December of 2017 that Brian came into the
hospice following a cancer diagnosis earlier that year,
having already lived with Alzheimer’s for the two
years beforehand. His giving of time wasn’t the only
thing which came full circle for Brian at the hospice.
He’d grown up in the Harraby area of Carlisle and was
assigned the ‘Harraby’ room in the adult ward.
Margaret says: “Once we got in, you didn’t really have
to think, everything was done for you. He was looked
after, I didn’t have to do anything, I was able to just
be his wife. We couldn’t speak highly enough of the
staff, they really were absolutely fabulous.”
Although the situation was extremely tough, Margaret
cannot speak highly enough of the care the hospice
provided to Brian and his family. The hospice allowed
the family to make some final memories together, a
particular one being Brian’s grandson Nicky coming in
to open his 18th birthday presents and share cake.
“Being in the hospice made a hard time easy,”
she adds.
“They left me on my own if I wanted to be, but they
would constantly pop in to make sure I was OK.
You wouldn’t get that in a hospital, I know the staff
there can’t, but the staff here have such a lovely way
with them, so caring, so thoughtful. It’s a very special
place.
6
www.edenvalleyhospice.org

“It gave us the time we probably wouldn’t have got
anywhere else. Apart from going out for a couple of
hours on the Sunday, I was in here all the time. So, I
knew that he was OK.”
Brian died after five days in the hospice, but his memory
lives on for all those who knew him.
His son Mark sums up Brian as a “gentleman and a
gentle man” who was a brilliant dad.
When recalling the time spent in the hospice, they are
not ones of dread for Mark and family, as the sadness
of losing him is surrounded by long-lasting, smile-filled
memories.
“They did everything,” Mark said.
“The most important thing they did was stress
how much this was our time. There was never any
pressure to do anything or to go home, it was clear
we could spend as much time there as we wanted.
“Walking into a hospice is tough, because I knew
why I was there, but from the moment you walk
in you’re comforted by the way they speak to you,
the way they talk to you. The number of times they
asked if I was OK, checked that my mum was OK.
“But most of all it was the way they were with my
dad, there was a tenderness, a care. Even though he
was asleep they would talk to him, they would talk
to us, they would always explain what they were
doing. It was like nothing was ever too much for
them, it felt like a really personalised service to us.
Like we were the most important people there and
obviously we weren’t because there were plenty of
other people in that situation.
“It was on the Monday evening around 6pm we said
goodbye to him. It was tough, but the way the team
was with us as a family and the way they looked
after my dad in those last four or five days just blew
us away. I’ve said this several times and I mean it, it’s
a debt we can never repay.”
Early in 2021 50-year-old Mark applied to become a
trustee and was successful in being accepted onto the
board.
“I went downstairs to tell my wife that I’d got it and
phone my mum and I burst into tears because it was
just such a big moment for me,” Mark remembers.
“It was because it is an organisation that I really
care about, it’s a people organisation and there
are so many good people there. The care team is
amazing, it’s just a fantastic place. So to be able to
put something back and bring my experience to
bear for the hospice feels amazing because it’s an
organisation that I really care about.
“My mum always says my dad would be proud of me,
which gives me a lump in my throat. He would want
this, it’s the kind of thing my dad would’ve done. I
can’t claim to be the same gentleman he was, but I
feel like I’m doing something in memory of my dad
and I love doing things like this.”
Brian left behind two children – Mark and Anita
– along with five grandchildren Niamh, Nicholas,
Nathan, Olly and Lottie.
Following on from this experience, Mark swore to one
of the nurses that he’d come back and help in some
way. His family have also supported the hospice ever
since through donations, fundraising efforts, taking
part in events and volunteering.
But it was around a year after Brian’s passing that Mark,
a freelance communications consultant, reached out
to the hospice’s management to see if he could help
in any way. With years of experience in marketing and
communications for some of the biggest companies
in the country, he hoped his skills could support the
charity and help it continue to provide incredible care,
like his dad received just a few years earlier.
www.jigsawhospice.org
7

New partnership will
provide boost for Jigsaw
Families from Cumbria caring for children and young people
with life-limiting illnesses will directly benefit from a major new
partnership between supermarket giant Morrisons and Together
for Short Lives.
Together for Short Lives is the only charity supporting the UK’s
children’s hospices, including Jigsaw, and this new partnership is set
to raise vital funds for us over the next three years. The partnership
officially launched in February after Morrisons staff chose Together for
Short Lives in a vote late last year.
Patricia Livsey, Chief Executive at Jigsaw, said: “It is wonderful
news that Morrisons’ staff chose Together for Short Lives as their
new charity partner and now the partnership is underway, we’re
looking forward to working closely with our local stores over the
next three years.
“The awareness and funds raised through this exciting partnership
will have a direct impact on Jigsaw and help the incredible staff
here continue to deliver amazing care to the children and young
people we support.”
The funds raised by the partnership will help the amazing Jigsaw team continue to provide love,
care and support to those who need it, like Jack, who has a metabolic disorder called NKH and is
part of the Jigsaw family.
Jack
His mum, Helen, said: “Jack goes to Jigsaw so he can enjoy some time in the sensory room,
go for walks and enjoy crafts and baking, whilst we know he is being looked after in a calm
and caring environment.
“There isn’t anywhere Jack can go as he needs 24-hour care. His needs are very complex so
we have peace of mind that whilst he is at Jigsaw, he has nursing care and it is a very calm
and organised setting for him.
“We use the time that Jack is at Jigsaw to do activities with his siblings that would not
normally be accessible for us. We enjoy being outdoors and go walking in the fell, paddle
boarding and cycling. It gives us a much-needed break with a full night’s sleep knowing that
Jack is being so well cared for.”
Together for Short Lives CEO, Andy Fletcher, said: “Hearing the news that your child is
seriously ill is devastating – families can be left feeling scared and alone. I can’t tell you
what a difference this amazing new partnership will make for these families. Knowing that
Morrisons colleagues up and down the country are on their side, means the absolute world.”
Morrisons CEO, David Potts, said: “Together for Short Lives is an amazing charity which
supports families through immensely difficult times, and hearing the very important stories
from families who have received their support was incredibly moving for everyone at
Morrisons. I’m really looking forward to our partnership with Together for Short Lives and
helping to raise vital funds to support families with seriously ill children and the wonderful
hospices that care for them.”
8
www.edenvalleyhospice.org

It’s the worst time in my life but I only
have good memories of this place.
When Tony Whalley was made redundant in 1992 it
understandably came as huge blow. At the time it felt
like this decision would have a profoundly negative
impact on his life as he struggled to find suitable
work in the north west of England. However, little
did he know that it would ultimately lead to him
meeting the love of his life.
After the company he worked for in Liverpool closed
down he found a job in Singapore through a former
colleague. It was a new company – a cotton merchants
- and Tony went to work there in September 1992
taking up the role of operations director.
It was here he would first meet Mei Gay, affectionately
known as Maggie, who joined the company in
December of that year to become the managing
director’s assistant.
“On her first day she was told to sit with Tony and
learn the cotton business, so she sat with me and
never moved,” Tony says.
Ever since then Tony and Maggie – who was one of five
siblings born in Kowloon, Hong Kong – were together
up until she passed away in Eden Valley Hospice in
December 2020, having married in 1997.
After living in Singapore and then Australia, Tony and
Maggie moved to the UK in 2017 and in December
settled in Clifton, near Penrith. It was Tony’s previous
experiences of walking in the Lakes which attracted
them, believing it would be a nice place to live out their
years.
Tony says: “Those first two or three years were
very pleasant, really relaxed, and then we got this
bombshell.”
Maggie was diagnosed with pancreatic cancer on April
14th, 2020 and after initially deciding to give possible
life-extending treatment a try, she stopped because
it was so painful and traumatic. In the months that
followed, Maggie began to fade slowly and as she
became more ill, their attentions turned to how she
might be cared for as things became harder.
Tony, who is in his early eighties, adds: “Towards the
middle of December, I had been trying to help her,
trying to get to the toilet and one day on the way
back to her bed we just both collapsed. I’d collapsed
because I hadn’t any energy left and she hadn’t any
energy either.”
It was then that community nurses caring for Maggie
suggested Eden Valley Hospice and a room was turned
around for her so she could be admitted the next day.
Tony explains: “I didn’t know much about the hospice.
But right from the start we felt as though the hospice
was putting itself out for Maggie and bringing her
in was so easy, there was no difficulty at all, even for
me.
“The way we were treated, it was so kind, so gentle,
so understanding and so compassionate. It was the
constant generosity of spirit of the staff that was so
endearing, you just felt as though they all treated her
as if she were their own daughter. And they treated
me brilliantly as well, nothing was ever any trouble.
“It made such a traumatic situation so easy to live
through, I am still not over it by any means, I don’t
think I will ever get over it but it made Maggie’s
passing gentle.”
Maggie sadly died on December 23rd, 2020 aged
68. Tony had not stepped a foot back in the hospice
building until late 2021 when he came in to make a
donation in memory of Maggie, something he’d wanted
to do for a long while.
“With the hospice offering such wonderful care, it
would be quite wrong to close it down due to lack of
funds,” he adds.
“It’s the worst time in my life but I only have good
memories of this place.”
Maggie
Tony Whalley
Maggie
www.jigsawhospice.org
9

Thousands
run for Jigsaw
Thousands of children from across Cumbria donned antlers and
laced up their trainers to take part in the first-ever Reindeer Run
in aid of Jigsaw.
More than 5,100 children from 35 schools located in all corners of the
county took part in the festive event and raised an incredible
£46,740.93.
Schools were provided with their own fundraising packs – which included
a set of antlers for each child taking part – and then they devised their
own run, walk or event.
The response we received was incredible and it is hoped a similar event
can take place later this year.
Vicki Lesley, from our fundraising team, said: “On behalf of everyone at Jigsaw I’d like to thank
everyone took part in the Reindeer Run and everyone who’s sponsored the brilliant children
taking part. The money raised will help our incredible staff continue to provide love, care
and support to children, young people and their families from all over Cumbria.
“It’s not just about the money that’s raised as this initiative has really helped spread the
word about the amazing work Jigsaw does to thousands of young people who will be our
fundraisers of the future and we couldn’t thank them more for their efforts.”
Schools got really creative with their reindeer ‘runs’, with some making their own festive-themed
obstacle courses or turning the event into a full-scale Christmas party.
Ellie Curwen, of Mayfield School, Hensingham, said: “We took part in the Reindeer Run to
raise vital funds for Jigsaw as many of the pupils at our school both past and present have
benefitted from the services that Jigsaw provide. The majority of these children have
complex needs so require specialist environments and highly trained staff to ensure that
they can access the range of fantastic activities and experiences that the hospice offers.”
Clifton Primary School near Penrith made their run into a festive obstacle course. Nikki Brabant,
class teacher, said: “All the children had a fantastic time doing the Reindeer Run all while
being able to support such a great cause in Jigsaw, Cumbria’s Children’s Hospice.”
Photos courtesy of Johnny Becker and Tom Kay
10
www.edenvalleyhospice.org

www.jigsawhospice.org
11

Our hospice heroes
Phil Taylor
In memory of his late wife Sue Crawford, Phil organised the Sounds for Sue
fundraising concert at Carlisle’s Old Fire Station. The live music extravaganza
sold out and combined with other donations in memory of Sue, raised
£2,641 for the hospice. Sue, a former editor of The Cumberland News and
the News & Star and a city councillor, passed away in the hospice last year.
The Crown Inn, Kirkoswald
For the last 10 years, regulars at the village pub have been holding a
weekly quiz with proceeds coming to the hospice. Owners Tony and Becky
Borgogno have recently sold the pub and handed over the final donations
from their quizzes taking their grand total raised to more than £4,500.
A brilliant effort by everyone involved!
Carlisle Rotary Club
Members of the club made a special donation of £1,850 to the hospice with
the money being raised at a golfing event. The club also donated dozens of
large Christmas tree to us which were used to decorate the hospice site and
donate to businesses across Cumbria to raise awareness and funds as part of
our #AJigsawChristmas campaign.
Stanwix Park Country & Western Festival
The event has been supporting us for many, many years and the latest festival
in November in Silloth raised another incredible £1,500. We’d like to say a
heartfelt thank you to Liz Nicholls and everyone else involved with organising
the festival and we are incredibly grateful for their ongoing support.
Carlisle Breast Care Group
Thank you to the group members for their continued support, including the
incredible donation of £1,086 last year to buy a syringe driver with another
donation for the same coming in recently to purchase another.
The group helps anyone who’s been affected by breast cancer and anyone
looking to access their services can contact the chair, Nicola, by emailing
nfirving@outlook.com or via their Facebook group.
12
www.edenvalleyhospice.org
www.jigsawhospice.org

Get involved in
our events
We’ve got a brilliant line-up of events planned for the rest of 2022 and we
can’t wait to have you, our wonderful supporters, involved once again.
The coronavirus pandemic has severely impacted our ability to run events
over the last couple of years, but we want to thank everyone who’s supported
the ones we’ve been able to do and all those who’ve already signed-up for
upcoming fundraisers.
The first event lined up is Bikes Boats Boots which takes place on Saturday,
May 21, with Ullswater and Helvellyn providing a stunning and scenic backdrop
to this fun, outdoor challenge.
During a special day of fundraising, which is being run with the support of The
Adventure Element, those who sign-up will cycle 30 miles, canoe around two
miles and hike 11km among the northern most reaches of the beautiful Lake
District. Bikes Boats Boots is not made for elite athletes, and no prior canoeing
experience is required so anyone can take part.
Next up we have the Hound Hike virtual challenge running in June following
on from its success in 2021. During the month we’ll be calling on dogs – and
their humans – to raise vital funds for us by walking 50, 100 or 150 kilometres.
The walks can be anything from an early morning walk around the block,
afternoon stroll in the park, or hillside trek at the weekend.
On Saturday July 9th the ever-popular Morecambe Bay Walk will return,
giving people the opportunity to experience the wonderful views over the
bay, the Lancashire coastline and the stunning Lake District. The eight-mile
sponsored walk, which is hosted by The Guide to the Sands Trust, will take
approximately three hours to complete.
In September, we’ll once again have people completing the Great North Run
for us as the event returns to its iconic city-to-coast route. If you’re interested
in running for us on Sunday, September 11, please get in touch with our
fundraising team.
Also in September, we have plans to host a new event – Stars to Sunrise –
giving people the incredible opportunity to see an awe-inspiring Lake District
sunrise having explored Blencathra under starlight. Taking place on the
weekend of the 17th and 18th, the event will be led by experts from Lakeland
Mountain Guides and participants have the option of doing a moderate or hard
route, so there’s something for everyone.
There’s also still time to take part in the special Machu Picchu trek, Peru,
between October 14 and 21. Voted one of the top 25 treks in the world, this
challenging expedition will take you beneath spectacular Andean peaks,
through epic Peruvian landscapes and misty cloud forest.
For more information on events, please go to our website at
www.edenvalleyhospice.org/support-us/events
Bikes Boats Boots
Stars to Sunrise
Hound Hike
Morecambe Bay Walk
Bikes, Boats, Boots! Sat May 21st 2022
The Hound Hike Virtual Challenge June 2022
Morecambe Bay Walk Sat 9th July 2022
Great North Run Sun 11th Sept 2022
Great North Run
Sunrise atop Blencathra - Stars to Sunrise Sat/Sun 17/18th September 2022
Reindeer Run for Schools December 2022
13

Expanding our
retail offer
Richard Jackson will be a familiar face to many who pop into our shops
having joined us in December as Retail Manager after more than three
decades in supermarket management.
His role is to manage all things retail, leading our charge to generate as
much income as possible so we can continue to offer the dedicated and
caring services we provide as a hospice.
“It’s a fantastic role, as the opportunities are endless and no two days
are the same,” Richard says.
“The role is much more varied than you first might think as you find
yourself dealing with all sorts of things such as house clearances,
customer pick-ups, speaking to suppliers about new products etc.
Richard Jackson - Retail Manager
“After many years working in large supermarkets I wanted to do
something different with my life and feel that at the end of each day I
have helped make a difference to someone’s life. It’s hugely rewarding
and very refreshing to work in an environment where the culture, ethos
and care of the patient are always at the heart of the organisation.”
Over the last few weeks much of Richard’s work has centred around
Christmas and preparing the raft of new products which will be on sale later
in the year.
Over the course of the next few weeks and months, Richard will be looking
at how the retail operation can be expanded by assessing possible new shop
locations, maximising the hospice’s online offering, expanding the retail
team and increasing gift aid awareness.
“Our shops are the face of the hospice on the high street, so it’s really
important that we try to expand our brand and reach wider audiences,
so I am actively working on finding new shop locations to help us grow,”
Richard adds.
“I’d also like to take this opportunity to express my thanks to our
incredible team of more than 100 shop volunteers whom without our
shops wouldn’t be able to run.”
The shops are always on the lookout for volunteers to give some of their
free time so if you’re interested in helping, go to our website
www.edenvalleyhospice.org/volunteer
or call 01228 810801 to find out more.
Likewise, donations of good quality clothes, furniture, bric-a-brac are
always welcome, plus we offer a home collection service.
To find out more go to
www.edenvalleyhospice.org/support-us/our-shops/donate-goods
14
www.edenvalleyhospice.org

Make a Will Month
When someone leaves a gift in their Will it makes a real difference
to the hospice and those amazing contributions have helped us
provide love, care and support for local families for more than
30 years.
This April we’re once again teaming up with a number of kindhearted
Cumbrian solicitors for our Make a Will Month, giving you
the opportunity to make a professionally written will in return for a
suggested donation to Eden Valley Hospice and Jigsaw.
It’s an opportunity to secure your family’s future while also helping
us to provide care to people with terminal and life limiting illnesses in
our community. There is no obligation to leave a gift in your Will to the
hospice but after thinking of your family and friends first, a gift of any
size would go a long way in helping to secure vital hospice care in the
years to come.
It is up to you how much to donate but as a guide we suggest £130
for a single basic will, £200 for a pair of basic mirror wills and £40 for
a codicil. Appointments will be allocated by each firm on a first come,
first served basis.
To take part, all you need to do is choose one of the participating solicitors and book an appointment
Eden Valley Hospice & Jigsaw Make a Will Month.
A list of participating solicitors will be on our website. Legal professionals will then guide you
through the process, following your wishes and providing you with a new Will or codicil.
To find out more about Make a Will Month, go to:
www.edenvalleyhospice.org/support-us/events/event/make-a-will-month
To tell us about the pledge you’ve made in your will, and to find out more about legacies, go to:
www.edenvalleyhospice.org/support-us/gifts-in-wills
Lottery update
Thank you to everyone who entered our winter raffle which raised an incredible
£39,000 for the hospice. If you missed out on playing – or want another go –
then tickets for our Easter raffle are now available and some are enclosed with
this newsletter for you.
The top prize will be £1,000 with a runner-up winning £500 and 10 winners
scooping £50 - all for £1 per ticket.
Remember, you can also sign-up to our weekly hospice lottery which costs
just £2 a week to play. It offers you the opportunity to win one of 58 weekly
prizes, including a top prize of £1,000, and a potential rollover of up to
£10,000.
Ally Duncan, Lottery Lead, said: “The thousands of lottery players we have
really are incredible and help us raise vital income for the hospice each
year. We look forward to welcoming new players and introducing new
ways to play, such as by purchasing single tickets from our shops, over the
coming months.”
You can sign-up on our website at
www.edenvalleyhospice.org/lottery or by calling 01228 817614
www.jigsawhospice.org
15

DONATE and help secure the future of hospice care
Donate and help our patients and their families receive the support and care provided by Eden Valley Hospice and
Jigsaw. This newsletter celebrates the care that is provided here at the hospice and shows the benefits donations
from you and the local community can make.
Your Details
Title: Forename: Surname:
Address:
Post Code:
Telephone:
Email:
We might also send information in the post or via email. You can opt out of this or change your contact preferences at any time by
calling us on 01228 810801. Our Supporter Promise and Privacy Notice can be found at www.edenvalleyhospice.org/privacy-policy.
Alternatively, if you no longer wish to hear from Eden Valley Hospice and Jigsaw at all, please call us on 01228 810801.
I enclose my single donation of:
£
I would like to give a monthly gift of:
£
to start the 1st/15th* day of 202
I enclose my cheque made payable to
Eden Valley Hospice
Card payment (complete details below)
Card number
Expiry date
Security code
Name on card
*Delete as appropriate and enter month.
Duration of donation: 12 months ongoing
Service User Number 2 7 2 2 9 0
Name on account
Bank/building society
account number
Branch sort code
Name and full address of your bank or building society
To: The Manager
Signature(s)
Date
Bank/building society
Address
Postcode
Say ‘Yes’ to Gift Aid and
make your gift go further:
Gift Aid Declaration (please tick box to confim)
I am a UK taxpayer and I would like Eden Valley Hospice to treat all
donations I have made in the last 4 years and all future donations
as Gift Aid donations until I notify you otherwise. I confirm that I
have paid or will pay an amount of income/capital gains tax at least
equal to the tax charities will reclaim on my charitable donations in
the tax year. I understand VAT and Council Tax do not qualify.
Signature(s)
Date
(Please notify us if you wish to cancel this declaration, change
your name or address or if you no longer pay sufficient tax on your
income or capital gains to cover the amount of tax claimed).
Signature
Eden Valley Hospice Reference
This guarantee should be detached and retained by the payer.
The Direct Debit Guarantee:
Date
• This guarantee is offered by all banks and building societies that accept
instructions to pay Direct Debits.
• If there are any changes to the amount, date or frequency of your Direct Debit
Eden Valley Hospice will notify you 10 working days in advance of your account
being debited or as otherwise agreed. If you request Eden Valley Hospice to
collect a payment, confirmation of the amount and date will be given to you at
the time of the request.
• If an error is made in the payment of your Direct Debit, by Eden Valley Hospice or
your bank or building society you are entitled to a full and immediate refund of
the amount paid from your bank or building society.
• If you receive a refund you are not entitled to, you must pay it back when Eden
Valley Hospice asks you to.
• You can cancel a Direct Debit at any time by simply contacting your bank or
building society. Written confirmation may be required. Please also notify us.
Once completed please return to: FREEPOST TRLY-KCCK-SZKX, Eden Valley Hospice
and Jigsaw, Cumbria’s Children’s Hospice, Durdar Road, CARLISLE, CA2 4SD.