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Dovercourt AGM report - 2017

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GROWING GAINS<br />

<strong>Dovercourt</strong> Recreation Association<br />

Annual General Meeting<br />

May 30, <strong>2017</strong>


CONTENTS<br />

! Program Highlights<br />

! Aquatics<br />

! Summer Camps<br />

! WAVE & ALIVE<br />

! Gold Club<br />

! Pre & Post Natal Fitness<br />

! Sessional Programs<br />

! Westboro Brainery<br />

! Syrian Refugee Crisis<br />

! New in 2016!<br />

! Legend Software<br />

! SJAM Winter Trail<br />

! Van Lang Field House<br />

! Summer Specialty Fitness Pass<br />

Partnerships, Volunteers, Community<br />

Events & Sponsors<br />

Financial Results<br />

Building Expansion Update


AQUATICS<br />

We take swimming very seriously. It is an<br />

essential life skill but also a life asset from<br />

both physical and mental health<br />

perspectives.<br />

In addition to our ever popular and busy<br />

swim lesson programs…<br />

! Over 1000 children participated in Swim<br />

to Survive Programs<br />

! 556 young adults trained in advanced<br />

Aquatics<br />

! Introduced new “Family Swim to Survive”<br />

& continue to lead the Ottawa Drowning<br />

Prevention Coalition.


SUMMER CAMPS<br />

Some might say summer camps are the<br />

lifeblood of <strong>Dovercourt</strong> as the park comes<br />

alive. Young ones challenge themselves,<br />

forge friendships, and fill their days with<br />

creativity, physical activities to last a<br />

lifetime.<br />

! 2848 individual campers served!<br />

! 49 campers with special needs supported<br />

! 127 youth participated in leadership<br />

opportunities<br />

! 157 camp staff plus volunteers were hired<br />

! New in 2016 – Camp Buddies


WAVE & ALIVE<br />

WAVE – an employment program that<br />

endeavours to find meaningful volunteer<br />

and work opportunities for adults on the<br />

autism spectrum.<br />

! 34 apprentices in WAVE<br />

! 12 businesses supporting WAVE<br />

! New 2016 – Youth Job Connections mean<br />

pay for training and employment<br />

! WAVE started own business with Parkdale<br />

Food Center called Local Evergreens –<br />

produce and sell various lettuces<br />

ALIVE – a social enrichment program<br />

providing opportunity for adults diagnosed<br />

with autism and other developmental<br />

difficulties gain volunteer work-related<br />

skills through fun, interactive programming<br />

and activities<br />

! 18 participants in ALIVE<br />

! 6 businesses supporting ALIVE<br />

! Participants are making great strides with<br />

their independence increasing their time<br />

in the workplace and successfully land<br />

new placements


GOLD CLUB<br />

Gold Club is a lively, active group of<br />

adults aged 55+ who care about their<br />

social and physical well-being.<br />

! 236 members<br />

! 24 Gold Club Ambassadors (13 added<br />

in 2016)<br />

! 15 Lounge events on a wide range of<br />

topics<br />

! Programming with the help of the<br />

Ambassadors really took off in 2016!


PRE & POST NATAL FITNESS<br />

The Pre and Post Natal programming at<br />

<strong>Dovercourt</strong> offers a warm and inclusive<br />

environment for new moms and momsto-be.<br />

Its not simply about fitness.<br />

Workshops, potlucks, clothing swaps<br />

and lifelong friendships are all benefits<br />

of these programs<br />

! Over 200 women participated in 2016<br />

! Lending library for moms-to-be<br />

opened<br />

! Kindercorner extended to help with<br />

child care while parent exercises


BLUESFEST<br />

SCHOOL OF MUSIC AND ART<br />

BSOMA is dedicated to music, art and<br />

cultural development for all ages and<br />

abilities.<br />

! 105 private lesson students<br />

! Employ 20 musicians and artists<br />

throughout the year<br />

! Recitals are growing with winter 70<br />

performers and 225 guests! And the new<br />

spring recital 42 performers and 130<br />

guests<br />

! 16 DJ students and 5 bands performed at<br />

Bluesfest!<br />

! 3 bands performed at CityFolk!<br />

NEW in 2016!<br />

! Started first Ukulele Jam in west end of<br />

Ottawa<br />

! Partnered with Yuk Yuk’s to host amateur<br />

comedy competition<br />

! Introduced Club Night activities – Paint<br />

and Popcorn, Paint and Wine<br />

! Hoses Blues in the Schools students and<br />

other Bluesfest sponsored initiatives<br />

! Held performances at community<br />

locations including Suzy Q Donuts and<br />

Westboro Fuse<br />

! Introduced new Gold Choir and Intro to<br />

Technical Drawing to the menu


SESSIONAL RECREATION<br />

This catchall department includes all the<br />

various courses in dance, pottery, dog<br />

obedience as well as the spring, fall and<br />

winter sports programs including soccer,<br />

learn to skate, skateboarding, standup<br />

paddleboarding, karate, parkour,<br />

Sportball, tennis and more..<br />

! Notre Dame After 3 – an urban priority<br />

school the program provides high school<br />

students with a safe and engaging after<br />

school program – 100 students per day.<br />

Now 4 days per week.<br />

! Van Lang After The Bell – a partnership<br />

with CCHS this program runs two nights a<br />

week and provides an average of 20 youth<br />

per night with recreational activities.


WESTBORO BRAINERY<br />

How to Make Kimchi, Camp in<br />

Winter, or brush up on your<br />

knowledge of art history. Westboro<br />

Brainery has become one of<br />

Ottawa’s favourite places to pick up<br />

a new skill.<br />

! 29 of the 41 classes sold out!<br />

! All promotions rely on social<br />

media and are shared with over<br />

2500 followers on Facebook and<br />

Twitter.<br />

New in 2016!<br />

! New locations – Van Lang Field House<br />

Kitchen, Foraging workshops in Pine<br />

Grove Forest and at Petrie Island.<br />

! New Brainery Host program where<br />

participants receive a complimentary<br />

class when hosting a Brainery.<br />

! Westboro Brainery Gift Certificates<br />

! Opened classes to teenagers<br />

! And lots of folks around Ottawa but also<br />

Toronto and Hamilton looking for advice<br />

on how to duplicate our program.


SYRIAN REFUGE CRISIS<br />

When a large influx of Syrian refugees<br />

began arriving in the winter of 2016,<br />

Carlington Community and Health<br />

Services approached <strong>Dovercourt</strong> for<br />

assistance.<br />

The CCHS were running parent and<br />

child programs in the Travelodge Hotel<br />

and they needed help with<br />

programming activities.<br />

Many families spoke little to no English.<br />

And were recovering from the<br />

aftermath of their journey from wartorn<br />

Syria.<br />

Most of the children had never<br />

experienced structured recreational<br />

programming. Concepts like sharing,<br />

standing in line, and taking turns was<br />

also new.<br />

<strong>Dovercourt</strong> staff helped out. And as a<br />

result <strong>Dovercourt</strong> and the other<br />

partners won an award from “Growing<br />

Up Great” for this work.


2016 BIG INITIATIVES


LEGEND SOFTWARE<br />

Although launched in December 2015,<br />

2016 was the first full use of the new<br />

software to manage our memberships,<br />

bookings and class and camp<br />

registrations.<br />

! In this year, not only have we had to<br />

adapt numerous systems to<br />

incorporate the software, we have<br />

become a top resource for our sector<br />

on new software decisions and<br />

implementation.<br />

! Legend has over 20 Canadian clients<br />

including the City of Ottawa and the<br />

City of Hamilton.


SJAM WINTER TRAIL<br />

In 2016, local resident and experienced snow<br />

groomer Dave Adams spearheaded a<br />

collaborative community project. He joined<br />

forces with <strong>Dovercourt</strong> and the result has<br />

been phenomenal.<br />

! Funding came from a variety of sources<br />

including nearby community associations,<br />

our city councillor Jeff Leiper, and sponsors<br />

Fresh Air Experience and a grant from MEC.<br />

! Our key partner the NCC provided access to<br />

the land, start up monies, and support along<br />

the way.<br />

! But it was the community that surprised us<br />

with their generosity and enthusiasm<br />

raising over $27,000 from over 400<br />

contributors.


VAN LANG FIELD HOUSE<br />

Our newest community building opened in June<br />

2016. Built with development funds from the City<br />

of Ottawa to serve Westboro. <strong>Dovercourt</strong> is the<br />

official operator of the field house.<br />

Programming partners: <strong>Dovercourt</strong> Recreation,<br />

Ottawa Community Housing, Carlington<br />

Community and Health Services, Van Lang<br />

Residents, Westboro Beach Community Association<br />

and City Councillor Jeff Leiper.<br />

! Coffee time<br />

! Community Kitchen<br />

! Playgroup<br />

! Mothercraft<br />

! Karate<br />

! Parkour<br />

! Ottawa Changers<br />

! Yoga, pain management, dance classes and<br />

more….


SUMMER SPECIALTY FITNESS PASS<br />

With the arrival of Legend we tried out<br />

a new way to offer our fitness<br />

programs. The summer specialty fitness<br />

pass allowed us to sell a membership<br />

and test out the “pre-booking” features<br />

in Legend. We set a goal of 150 passes.<br />

We beat the goal by 37.<br />

! 187 summer memberships sold<br />

! 1249 fitness visits recorded


PARTNERSHIPS, VOLUNTEERS,<br />

COMMUNITY EVENTS AND SPONSORS


PARTNERSHIPS<br />

Partnerships are vital to the success of<br />

<strong>Dovercourt</strong>. They strengthen our<br />

foundation and enrich our community<br />

impact. We are happy to have many<br />

ongoing or longstanding partners, as well<br />

as some exciting new ones!<br />

To name a few…<br />

! City of Ottawa<br />

! Carlington Community and Health<br />

Services<br />

! Ottawa Community Housing<br />

! Westboro Beach Community Association<br />

! Parkdale Food Centre<br />

! Ottawa West Community Support<br />

! Yuk Yuk’s<br />

! Blues in the Schools<br />

! Youth Services Bureau


VOLUNTEERS<br />

<strong>Dovercourt</strong> wouldn’t be the tight ship that<br />

it is without our tirelessly dedicated<br />

volunteers.<br />

Volunteers Under 18 years:<br />

! 6 coop students<br />

! 90 Summer Junior Counsellors, CIT/LIT’s,<br />

Camp Buddies<br />

! 12 Out of School Junior Counsellors, CIT’s<br />

and Camp Buddies<br />

! 30 Notre Dame After School Volunteers<br />

! 1 Aquatics volunteer<br />

Volunteers 18 years and over:<br />

! 60 Rink Volunteers<br />

! 12 members on the Board of Directors<br />

! 2 assisted workers<br />

! 8 WAVE and ALIVE volunteers<br />

! 6 Rehab Volunteers<br />

! 24 Gold Club Ambassadors (13 added in<br />

2016!)<br />

! 8 coop students<br />

! 2 special events


COMMUNITY EVENTS<br />

With a strong presence in the greater west<br />

area of Ottawa, it is not unusual to find us<br />

at any number of local events and<br />

happenings…. Of course Dovercat too!<br />

! Winter Carnival<br />

! Family Skating Day with the Mayor<br />

! Van Lang Field House Opening<br />

! CHEO Family Fun Day<br />

! Neighbourhood Dog Swim<br />

! Community Cup<br />

! Carlington Community Fair<br />

! Champs Birthday Party<br />

! Last Day of Winterlude at Ottawa 67’s<br />

game


SPONSORS<br />

Organizations also help support <strong>Dovercourt</strong>.<br />

Without their financial or in-kind support we<br />

would be less impactful in our community.<br />

! The Morris Home Team (Dance Recital,<br />

Winter Carnival, our Vans and Room<br />

Sponsor)<br />

! Seniors On Site (Gold Club Ambassadors)<br />

! Boston Pizza (Birthday Parties)<br />

! Fresh Air Experience (SJAM Winter Trail)<br />

! Westboro BIA (Dovercat)<br />

! Whispers (Lifeguard uniforms)<br />

! The Man with the Dog Real Estate (Free<br />

Friday Night Swims)<br />

! Carling Motors (Room Sponsor)<br />

! Ottawa Physiotherapy and Sport Clinics<br />

(Room Sponsor)<br />

! Neolore Networks (Internet Café and Room<br />

Sponsor)


FINANCIAL RESULTS<br />

See our Audited Financial Statements for details


Statement of Revenue & Expenses<br />

$ $<br />

Programs 2016 2015<br />

Revenue 4,399,041 4,302,714<br />

Direct Costs (2,822,539) (2,768,541)<br />

Net Revenue from Programs 1,576,502 1,534,173<br />

City of Ottawa Funding 374,983 366,462<br />

Operations & Community Development<br />

Fundraising and Other Revenue 596,817 453,752<br />

Operations Costs (2,057,498) (2,002,730)<br />

Community Development Costs (401,463) (345,142)<br />

Building Expansion Costs 6,419 (20,294)<br />

(2,452,542) (2,368,166)<br />

Net Income (Loss) 95,760 (13,779)<br />

Tangible Capital Assets 185,011 211,267<br />

Financial Notes:<br />

Revenue<br />

• Net Program Revenue Increases<br />

• Small increase in City Funding<br />

• Increase in fundraising and other<br />

revenue, including:<br />

• More fund raising<br />

• SJAM grants and donations<br />

Operation Costs<br />

• Increase – strategic direction to<br />

increase in foundations<br />

Community Development Costs<br />

• planned increase – mostly from key<br />

staff appointment<br />

Other<br />

• Of the $95.8k surplus, $41k is<br />

restricted to SJAM.


SOURCES OF REVENUE<br />

<strong>Dovercourt</strong>’s Reliance on City of<br />

Ottawa Down to 7%<br />

Revenue Sources


$511K INVESTMENT IN COMMUNITY DEVELOPMENT


SELECTED HIGHLIGHTS OF<br />

COMMUNITY INVESTMENT<br />

Van Land Field House<br />

! Set up costs for new field house<br />

Inclusion Expense<br />

• Additional costs to allow children to access<br />

programs more fully<br />

• Offset by $8k City Funding For Shared Care<br />

Program<br />

Adults with Autism<br />

• Break even programs (course revenue)<br />

• <strong>Dovercourt</strong> absorb all Central /<br />

Management / Administration costs<br />

! Financial Assistance<br />

• Over $63k issued to nearly 180 families in<br />

need<br />

• $4k issued to local Health Centres to spend<br />

on those most in need<br />

• Last Minute Club<br />

• $28,146 worth of camps and programs<br />

given out to families<br />

• Families identified by our local Community<br />

Health Centre partners<br />

! Promotion Letters Issued<br />

• To help local agencies fundraise<br />

• 146 issued<br />

• Issues value of more than $15k


BUILDING EXPANSION


IT IS ABOUT TIME!<br />

And of course, money.


UPDATE: BUILDING EXPANSION<br />

Phase 2:<br />

• $1.4 million<br />

• Approximately 2ooo square<br />

foot addition to front of the<br />

current building.<br />

• Includes new washroom<br />

facilities, office space<br />

redesign, storage and a 1700<br />

square foot multi-purpose<br />

space over looking the pool.<br />

• Construction begins in June<br />

<strong>2017</strong> and is scheduled to be<br />

completed by the end of<br />

November <strong>2017</strong>.


WHAT’S NEXT?<br />

! Redesign and upgrade of change rooms<br />

! Salt water conversion<br />

! Satellite facilities

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