International Inbound Lead Generation
The 10-step process for becoming a thought leader within your subject matter domain and how to use this position to drive quality traffic from all over the world to your web site. TBK-WIPA-0037
The 10-step process for becoming a thought leader within your subject matter domain and how to use this position to drive quality traffic from all over the world to your web site.
TBK-WIPA-0037
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INTERNATIONAL
INBOUND LEAD GENERATION
The 10-step process for becoming a thought leader within
your subject matter domain and how to use this position to
drive quality traffic from all over the world to your web site.
by Hans Peter Bech
International Inbound Lead Generation
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© Hans Peter Bech, May 2022
First edition
Unless otherwise indicated, Hans Peter Bech copyrights all materials on these pages. All
rights reserved. No part of these pages, either text or images may be used for any purpose
other than personal use. Therefore, reproduction, modification, storage in a retrieval system
or retransmission, in any form or by any means, electronic, mechanical, or otherwise, for
reasons other than personal use, is strictly prohibited without prior written permission.
The business model framework is distributed under a Creative Commons license from
Strategyzer AG and can be used without any restrictions for modelling businesses.
Published by TBK Publishing ® (a division of TBK Consult ApS), CVR: DK27402917
www.tbkconsult.com/publishing
ISBN: 978-87-93116-55-9
TBK-WIPA-037
International Inbound Lead Generation
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Table of contents: TARGET AUDIENCE ............................................................................................ 4
ABSTRACT ...................................................................................................................... 4
ACKNOWLEDGEMENTS ........................................................................................... 4
TOP-OF-FUNNEL LEAD GENERATION IS THE HOLY GRAIL .............. 5
A TITLE AWARDED BY YOUR READERS .......................................................... 6
THE TWO MAIN APPROACHES .................................................................. 7
THE 10-STEP PROGRAM FOR BUILDING YOUR POSITION AS A
THOUGHT LEADER ............................................................................................. 8
1. SELECT YOUR TARGET AUDIENCE ..................................................... 9
2. LEARN HOW YOUR CUSTOMERS BUY .............................................. 10
3. CREATE QUALITY CONTENT .................................................................. 11
4. BUILD A BLOG ........................................................................................... 13
5. ENRICH YOUR LINKEDIN PROFILE ..................................................... 14
6. POST AND ENGAGE REGULARLY .................................................... 15
7. FOLLOW YOUR POTENTIAL CUSTOMERS ....................................... 17
8. INCREASE YOUR 1ST LEVEL NETWORK ....................................... 18
9. INTERACT ........................................................................................................ 19
10. TAKING THE CONVERSATION OFFLINE ...................................... 20
ORGANIZATIONAL REQUIREMENTS ............................................................... 21
CONTENT PRODUCTION OR CREATION. ......................................................................................... 22
POSTING AND ENGAGING ............................................................................................................................. 22
LANGUAGES AND LOCAL ENVIRONMENTS ...................................... 23
TIME TO IMPLEMENT .......................................................................................... 23
ABOUT THE AUTHOR .......................................................................................... 24
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Target audience
The target audience for this e-book is anyone who works with revenue generation in the
software industry.
Abstract
This e-book is about top of funnel international lead generation for B2B software with
long sales cycles when you do not have a big budget.
It explains how you can design, implement, and operate an organic thought leadership
program that enables potential customers to find and engage with you.
The program will also help you move traffic through the funnel, but the prime objective
of this e-book is to discuss how it can generate awareness and interest at the top.
Author
Hans Peter Bech, M.Sc. (econ.)
Acknowledgements
The e-book is based on content originally published as a webinar organised and
produced by YASAD, the non-governmental organization representing the software
sector in Turkey.
Thank you to Gönül Kamali for hosting and producing the webinar and to Burak Neslitürk
from Qualified ONE for the moderation.
The proof reading has been performed by Emma Crabtree, ecr@tbkconsult.com.
Illustrations, design and lay-out comes from the hands of Jelena Galkina, info@kompot.ee
Top-of-funnel lead generation is
the holy grail
If you do not fill the funnel at the top, then nothing comes out at the bottom.
That is stating the obvious, but it does explain why so many business software companies
have a hard time delivering on their budgets not to speak about fulfilling their potential
and ambitions.
How do you generate an increasing number of leads when you do not have access to a
big budget? And how do you generate leads from foreign markets? Leads that can become
customers and then make the basis for setting up permanent international operations.
These are the key questions when your product has international potential, the potential
customers are unaware of your existence, and they don’t buy your type of product very
often.
The core of the challenge is that you must develop awareness and build a relationship
before they will consider you a viable vendor. As the buyer’s journey may take years, you
must be persistent, patient and economise your funds.
This e-book will give you the recipe for how you can organise and execute a lead generation
program that doesn’t require a big budget.
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A title awarded by your readers
The 10-step shoestring approach is based on a simple principle:
What you have in abundance, what is in high demand, and which is unrelated
to your limited budget is your insight.
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Industry Challenges
You know and understand the issues, problems, challenges, and opportunities that your
customers have within the domain where you operate. You know the difficulties they face
with managing the change from their current modus operandi to a situation based on
your category of software. You understand the value that your type of solution can release
and how to make it happen. That insight is something your potential customers all
over the world would like to learn from if only they knew you existed and if you shared
your wisdom in a non-propaganda and product-agnostic type format.
I admit that the term thought leadership is misused. Doing a simple search on LinkedIn
returns over 100,000 people in my immediate network (1st, 2nd and 3rd level) that use
the term thought leader to describe themselves. A quick look reveals that most of them
don’t share any leading thoughts on their LinkedIn profiles or anywhere else for that matter.
They claim to be thought leaders, but it doesn’t show.
If you follow my advice, then you do not need to self-inflate. Instead, you establish a
schedule for researching, thinking, documenting, and sharing your thoughts and insight -
generously. The key objective is to make others consider you a thought leader or a trustworthy
industry authority, and that doesn’t require any self-inflation.
Rather the opposite.
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The two main approaches
THERE ARE TWO MAIN
APPROACHES FOR
GENERATING LEADS:
1. YOU FIND THEM
2. THEY FIND YOU
This e-book explains how you design, implement, and operate a program that enables
potential customers to find and engage with you. It’s a category 2 approach. It will make
them find you.
The program will also help you move traffic
through the funnel, but the prime objective of
this e-book is to explain how it can generate
awareness and interest at the top.
I have divided the program into ten steps so that
they can be implemented chronologically.
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The 10-Step Program for Building Your Position as a Thought Leader
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Organisational requirements
What kind of resources and organisation does the method require?
Any company selling B2B software-based solutions need these functions to achieve
predictable and scalable revenue generation processes.
THERE ARE TWO MAIN TYPES
OF ACTIVITIES REQUIRED:
1. DEVELOPING AND PRODUCING
THE CONTENT
2. POSTING AND ENGAGING ON
SOCIAL MEDIA ESPECIALLY
ON LINKEDIN
The activities related to lead generation will take place primarily in marketing, sales
development, and sales.
Content production or creation
You will need someone, internally or externally, that can plan and produce the content.
This resource belongs in the marketing department.
You can have several part-time people allocated, but in total I believe the minimum
should be a budget for a full time equivalent.
You will probably leave video and podcast productions to external parties, but with
today’s technology you can easily do it all in-house.
Posting and engaging
Posting and engaging should be done by the marketing department, by the sales development
representatives and the account executives. You want the SDRs and AEs to own
the relationships, so it makes sense that they drive the communication with the potential
customers from a certain point. You need to agree on when and how the handover from
marketing to SDR to AE happens.
You will also need to train and coach your marketing and salespeople – both SDRs and
AEs - on how to use social media, especially LinkedIn.
I don’t think that posting and engaging should require any additional resources, but it
does require that your staff learn new skills.
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Languages and local environments
What about languages? Do you need to make the content available in more languages?
That depends on the type of product you are offering.
If you for example want to sell ERP systems in Germany, then you need to communicate
in German. If you want to sell CRM in France, then you need to communicate in French.
In general, you can say that the more local competition you face and the smaller the
companies you sell to are the more you are required to communicate in the local language.
If what you offer is not readily available elsewhere and you sell to bigger or specialised
companies, then my recommendation will be to start with English.
There are more than a billion people in the world using English as their first or second
language. There are people in all countries that read and understand English. The more
niche your product is the more likely it is that English will get you a long way.
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Time to implement
How long will it take to get the 10-step method implemented?
From the time that you have your content production in place I would say three months.
You should aim at releasing one new article, podcast, video, e-book or some other format
each week. Remember that some of these assets are reformatting of the same content,
so publishing once a week should be possible.
About the author
Hans Peter Bech is an Amazon bestselling author. He is a frequent blogger on how to
make information technology companies global market leaders and has written several
books and numerous whitepapers on international business development in the
IT industry.
Hans Peter also facilitates workshops for the TBK Academy® and is an advisor for
governments and companies. He holds a M.Sc. in macroeconomics and political science
from the University of Copenhagen.
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More about Hans Peter Bech
Other publications by the author
Hans Peter Bech