Ambulance UK June 2022

Ambulance UK June 2022

Ambulance UK June 2022


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Volume 37 No. 3<br />

<strong>June</strong> <strong>2022</strong><br />


VCS Leads the Way as <strong>UK</strong>’s<br />

#1 <strong>Ambulance</strong> Converter

corpuls now connects with iOS via Bluetooth<br />

Ensuring patients get the most suitable treatment as quickly as possible.<br />

Connect corpuls devices to Apple products via Low Energy Bluetooth to transmit all relevant<br />

patient data in a bi-directional manner, as well as vital parameters and D-ECGs.<br />

The Monitoring Unit The Patient Box The Defibrillator<br />

Paramedics in England will benefit from the roll out of 30,000 Apple iPads aimed at increasing patient<br />

care by faster and more accurate transfer of data, access to patient records, and virtual collaboration<br />

with other relevant clinicians whilst on scene.<br />

With iOS integration, EPR systems can now push patient data direct to the corpuls devices,<br />

so the paramedics don’t have to.<br />

All D-ECGs, vital parameters and events can be sent automatically to the electronic patient<br />

record allowing for smoother and more accurate handover of patients to receiving hospitals.<br />

When connected via GSM or WLAN, live transmission of all mission data can be sent to<br />

hospitals or specialist clinicians to help provide immediate support where required or<br />

make decisions on where to take patients for further treatment.<br />

Learn more by visiting our website: www.theortusgroup.com<br />

Official <strong>UK</strong> supplier of corpuls<br />

devices and software.<br />

E: hello@ortus.co.uk<br />

T: +44 (0)845 459 4705<br />

W: www.theortusgroup.com



<strong>Ambulance</strong> <strong>UK</strong><br />


70 FEATURES<br />

After choosing Apex’s Patient Transport Software, Patient<br />

Transport <strong>UK</strong> haven’t looked back<br />

72 NEWSLINE<br />

92 IN PERSON<br />


This issue edited by:<br />

Sam English<br />

c/o Media Publishing Company<br />

Greenoaks, Lockhill<br />

Upper Sapey, Worcester, WR6 6XR<br />


Terry Gardner, Samantha Marsh<br />


Media Publishing Company<br />

Greenoaks, Lockhill<br />

Upper Sapey, Worcester, WR6 6XR<br />

Tel: 01886 853715<br />

E: info@mediapublishingcompany.com<br />

www.ambulanceukonline.com<br />



February, April, <strong>June</strong>, August,<br />

October, December<br />

VCS, the <strong>UK</strong>’s leading ambulance conversion specialist, has<br />

experienced remarkable growth over recent months. January saw the<br />

company score highest in the new NHS Collaborative Procurement<br />

Hub Framework Agreement for <strong>Ambulance</strong> and Specialist Vehicle<br />

Conversions, an initiative that aims to bring the specification of all<br />

ambulances in the <strong>UK</strong> under a single standard.<br />

The NHS framework assesses its bidders on their technical ability, their quality, and the<br />

financial packages on offer. Achieving the highest score is a clear indication of VCS’s<br />

excellent quality, innovation, and value for money, confirming the company’s position as the<br />

leading ambulance conversion specialist in the <strong>UK</strong>.<br />

Being accepted onto this framework allows VCS to undertake conversions of the Fiat<br />

Ducato Dual Crewed <strong>Ambulance</strong> for NHS ambulance services across the <strong>UK</strong>, ensuring that<br />

NHS fleets across the country have access to the most innovative, advanced, and efficient<br />

vehicles. The company has wasted no time in getting the ball rolling, with the first batch of<br />

the vehicles that have been produced as part of the initiative already being delivered.<br />

This is a significant achievement for VCS, and it has pleased its ambulance fleet service<br />

customers, who have been delighted to be able to continue their working relationship with<br />

the company as part of the initiative.<br />

The VCS’s top spot on the framework has provided it with an excellent platform from which<br />

to grow. This growth has been reflected in the flurry of recruitment that has been seen<br />

across the business of late, with the company working to boost its workforce in a strategic<br />

manner. Recent hires have come in with the aim of, for example, strengthening the<br />

business’ product development, supply chain management and manufacturing efficiency.<br />

This, combined with the framework achievement, has seen VCS take the business to new<br />

heights.<br />


Media Publishing Company<br />

Greenoaks<br />

Lockhill<br />

Upper Sapey, Worcester, WR6 6XR<br />


The views and opinions expressed in<br />

this issue are not necessarily those of<br />

the Publisher, the Editors or Media<br />

Publishing Company.<br />

Next Issue August <strong>2022</strong><br />

Subscription Information – <strong>June</strong> <strong>2022</strong><br />

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Welcome to this issue of A<strong>UK</strong><br />

It seems both pertinent and appropriate to begin this litany with a proud nod to the <strong>Ambulance</strong> Trusts and<br />

individual colleagues who have contributed to the ongoing humanitarian effort in the Ukraine and to extend<br />

a <strong>UK</strong> welcome to those so sadly affected by a war they did not want. Our thoughts are with you.<br />

AMBULANCE <strong>UK</strong> - JUNE<br />

“I think it’s just<br />

important to<br />

remember that,<br />

in the quest<br />

for efficiency,<br />

we don’t lose<br />

sight of the<br />

things that<br />

make us who<br />

we are, the<br />

compassion<br />

to manage<br />

whatever we<br />

are faced with<br />

and the skill<br />

to provide that<br />

reassurance<br />

in the worst of<br />

times that help<br />

is at hand.”<br />

On a similar vane, it’s now 5 years since the Manchester Arena atrocity. The scars will never leave families,<br />

friends and ambulance colleagues who were involved. It is also a sobering reminder of the way time seems<br />

to fly by and how things have changed in a relatively short time. The pressure on today’s ambulance service<br />

has not returned to pre-covid rates and there are other changes on the horizon including GP opening<br />

hours which may further stretch already stressed service provision. It is perhaps a good time to think<br />

about alternatives and there are some novel solutions out there including the jetpac medic. I wonder where<br />

science fiction becomes science fact, having said that, up here in the North we’re already investing in<br />

drones and robotic process, along with ‘smart’ stations and vehicles… a brave new world! I’m not sure it<br />

will ever replace the ‘human’ touch but every minute shaved off the cycle times is more resource available.<br />

I think it’s just important to remember that, in the quest for efficiency, we don’t lose sight of the things that<br />

make us who we are, the compassion to manage whatever we are faced with and the skill to provide that<br />

reassurance in the worst of times that help is at hand.<br />

Its turning out to be a busy month with the upcoming Jubilee celebrations which will no doubt be both<br />

a great party and at the same time a massive planning exercise, we will no doubt see a huge increase in<br />

demand over the extended bank holiday weekend but hopefully everyone will get a chance to join in at<br />

some point and enjoy being part of such a hugely important historical moment. Hopefully the Jubilee and<br />

the rest of the summer will give you something back for the hardships of the last couple of years and I hope<br />

you enjoy the family time when you have a chance.<br />

Sam English, Co-Editor <strong>Ambulance</strong> <strong>UK</strong><br />

68<br />

For more news visit: www.ambulanceukonline.com

We’re Hiring<br />

FREC Instructors, Medical<br />

Instructors and Deployed Medics<br />

We have ongoing opportunities with various roles<br />

available. If you’re interested in joining us but are<br />

unsure if your current certifications fit the bill,<br />

please get in touch to discuss your experience and<br />

qualifications.<br />

Please send us your CV and cover letter to:<br />

recruitmentops@safeguardmedical.com<br />

PART OF<br />





TRANSPORT <strong>UK</strong> HAVEN’T LOOKED BACK<br />

With over 15 years’ experience in the industry, Bradley Woods from<br />

Patient Transport <strong>UK</strong> Ltd has witnessed a huge evolution in how jobs<br />

are organised. “They used to be phoned through and written down,”<br />

he explains. “We had ledgers, folders and paperwork everywhere.<br />

Then we moved to spreadsheets. Now with Apex PTS everything is<br />

done within one system, managed and linked to PDAs.”<br />

CQC audit<br />

Operations Managers are skilled at juggling many factors, but an increase<br />

in workflow meant that Patient Transport <strong>UK</strong> had to step up a gear. “We<br />

needed a way to streamline everything between booking and dispatch,”<br />

says Bradley. “The requirements of the CQC were also instrumental.”<br />

Today Apex PTS enables him to have “all the ducks in a row” and the<br />

ability to pinpoint vital information for auditing. “As our governing body,<br />

the CQC needed essential information,” Bradley explains. “We had to<br />

time stamp and audit everything, such as the use of restraint in our<br />

mental health work. We document it all with Apex, plus vehicle locations,<br />

speed, journey information and audit review.”<br />

During their latest audit, they achieved a CQC rating of good. The CQC<br />

overviewed the entire system and auditing processes; Bradley showed<br />

evidence of secure elements of booking, and features such as Fleet<br />

Management and Vehicle Checks. “We were able to demonstrate the<br />

things Apex were able to provide,” he says.<br />

Customer benefits<br />

Bradley’s customers can now use the booking portal to book directly<br />

into their system. They can also monitor the exact point of a journey.<br />

This increases clarity when vulnerable people are being dropped off and<br />

picked up. Bradley believes the process is now smoother and easier<br />

for the crews because they turn up with all information already on their<br />

screen, eliminating any confusion. “Especially,” he says, “if there are<br />

three or four bookings on the same site.”<br />

Bradley says. “Any time a defect is highlighted, I receive a report so I can<br />

deal with that straightaway.”<br />

Fleet Manager keeps on top of MOT and licence details, and<br />

reminders are sent through the system, a fact that Bradley<br />

appreciates: “It’s an extra layer of protections, ensuring we don’t<br />

miss anything. That’s definitely a good feature.”<br />

Tracking of vehicles is now easy. Bradley doesn’t need to be ‘glued’<br />

to this function, but it gives him confidence that if an investigation<br />

was necessary, a clear and accurate picture of exact time stamps<br />

and journey references would be available. “If we ever have to look<br />

retrospectively,” he says, “we can see what has been done and why,<br />

and also where it happened.”<br />

Surprise benefits<br />

Apex PTS Software is packed with features, but a crew’s ability to report<br />

delays has been an unexpected benefit. In addition, the system allows<br />

Bradley to narrow down the fields of the reports: “Being able to create<br />

a custom report for a customer means we are able to tailor these<br />

reports easily and meet their specific needs. As the one who has to deal<br />

with reports, that’s a nice surprise and helpful!”<br />

Of all the benefits, Bradley now couldn’t be without the PDAs. “As long<br />

as these guys have their devices, we can still allocate their journeys,”<br />

he says. “That point when a journey comes in and it is allocated to<br />

a crew, that’s the essential bit. But we’ll take all that’s in the software,”<br />

he adds, “as it’s there!”.<br />

AMBULANCE <strong>UK</strong> - JUNE<br />

Getting on with work<br />

With 60 road staff and a growing customer base, a positive impact has<br />

been the organisation of crews to cover patients with ranging needs.<br />

In addition to work with hospitals and mental health secure transport,<br />

Patient Transport <strong>UK</strong> offers renal and event management. The software<br />

helps manage journeys, and Bradley can colour code what type of<br />

journey is allocated to which vehicle, and which crew will be needed for<br />

‘x’ amount of time. Today customers make bookings on the booking<br />

portal and the new system is absolutely the norm with the crews.<br />

“Some were a bit ‘technophobic’ at first,” Bradley admits. “But now they<br />

couldn’t work without their PDA.”<br />

Fleet Manager and Tracking<br />

Apex Fleet Manager allows an overview of vehicles and gives additional<br />

reassurance through the vehicle checks a crew must carry out before<br />

their shift. “We know that every day, every vehicle has been checked,”<br />

70<br />

For further recruitment vacancies visit: www.ambulanceukonline.com

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HeartStart FR2+<br />

The FR2+ is extremely easy to use and very<br />

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Reconditioned Defibrillators<br />

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AMBULANCE <strong>UK</strong> - JUNE<br />

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Do you have anything you would like to add or include in Features? Please contact us and let us know.<br />

T: 01403 597 597 E: sales@trimbio.co.uk<br />



SCAS<br />

<strong>Ambulance</strong> service<br />

supplies vital<br />

medical equipment<br />

to Ukrainian field<br />

hospitals<br />

South Central <strong>Ambulance</strong><br />

Service NHS Foundation Trust<br />

(SCAS) has sent enough vital<br />

medical equipment to maintain<br />

a Ukrainian field hospital for<br />

up to two weeks – potentially<br />

helping to save hundreds, even<br />

thousands, of military and<br />

civilian lives in the country.<br />

A team of staff have volunteered<br />

their free time over to co-ordinate<br />

a collection of decommissioned<br />

supplies and equipment from<br />

across bases in Hampshire,<br />

Oxfordshire, Buckinghamshire,<br />

Berkshire, Surrey and Sussex.<br />

The equipment includes<br />

traction splints, neck collars,<br />

back boards, tourniquets,<br />

stretchers, blankets, blast and<br />

field dressings, decompression<br />

needles, chest seals, bandages,<br />

haemostatic agents to stop<br />

bleeding, extrication devices<br />

(used to remove victims of traffic<br />

collisions) and cannulas for types<br />

of intravenous access.<br />

The supplies filled one full lorry<br />

going directly to field hospitals to<br />

enable some of the most severely<br />

injured soldiers and civilians to be<br />

kept alive for up to 24 hours while<br />

they await emergency surgery in<br />

hospital.<br />

As of 31 March, the Office of<br />

the UN High Commissioner for<br />

Human Rights (OHCHR) had<br />

recorded 3,167 civilian casualties<br />

since the launch of Russian<br />

invasion on 24 February – 1,232<br />

killed and 1,935 injured – with<br />

the actual figures likely to be<br />

considerably higher.<br />

Kate Ellis, a Paramedic Team<br />

Leader in Oxfordshire who has<br />

been helping to coordinate<br />

the SCAS response, said:<br />

“The response we have seen<br />

throughout the organisation has<br />

been incredible from the very<br />

start and we have now ramped<br />

it up further with the donation of<br />

medical supplies and equipment<br />

which we know are so desperately<br />

needed in the conflict zones.<br />

“This will help to ensure people<br />

can receive care for up to 24<br />

hours while they await emergency<br />

surgery in hospital, meaning<br />

there is the potential for this work<br />

to help save hundreds, if not<br />

thousands, of lives.<br />

“We estimate our volume of<br />

supplies will be able to supply one<br />

field hospital for up to two weeks<br />

and some of the equipment – such<br />

as the long boards and extrication<br />

devices – is of course reusable.”<br />

In addition, another two lorries are<br />

set to be loaded with additional<br />

donations from staff, members of<br />

the public, community groups and<br />

businesses from across the south<br />

and forms part of a large-scale<br />

donation effort coordinated from<br />

Didcot, Oxfordshire.<br />

This has already seen seven<br />

heavy goods vehicles packed with<br />

clothing, food and drinks, blankets,<br />

toiletries, baby products, first aid<br />

equipment and medicines reach<br />

Ukraine, with the next three loads<br />

leaving Boundary Park sports facility<br />

in Didcot.after a final collections on<br />

Friday 1 April and 2 April.<br />

Along with the medical<br />

supplies, the team has been<br />

inundated with first aid supplies<br />

(bandages, plasters, dressings),<br />

over-the-counter medicines,<br />

food, refreshments, camping<br />

equipment, baby and child<br />

clothing and baby items including<br />

nappies, wipes, formula and<br />

bottles.<br />

Will Hancock, Chief Executive of<br />

SCAS, said: “We are all extremely<br />

proud of this work to support<br />

those most in need. The resolve<br />

everyone has shown to not only<br />

keep delivering in the day job after<br />

such a tough time of late but also<br />

drive forward with this outstanding<br />

voluntary programme is truly<br />

amazing.”<br />

The lorries will be driven by<br />

Ukrainian nationals who will leave<br />

Didcot for their final destination of<br />

a depot in Lviv in Eastern Ukraine<br />

where they will be unloaded and<br />

the supplies taken further into the<br />

country by humanitarian groups.<br />

SAS<br />

New boost for<br />

SAS’s mental health<br />

provision<br />

AMBULANCE <strong>UK</strong> - JUNE<br />

The Service has been provided<br />

with £1.6 million by the Scottish<br />

Government over the last three<br />

years as part of their Mental<br />

Health Strategy. The funding<br />

has supported mental health<br />

care initiatives, including<br />

establishing and staffing mental<br />

health triage cars, and boosting<br />

the care and support offered to<br />

individuals and communities.<br />

This investment supports the<br />

recruitment of 21 new mental<br />

health staff, including thirteen<br />

mental health paramedics and<br />

a manager, four mental health<br />

72<br />

For more news visit: www.ambulanceukonline.com


dispatchers and three clinical<br />

effectiveness leads. These leads<br />

offer support across a range<br />

of work streams, with a focus<br />

on education, mental health<br />

pathways and connecting with<br />

key partners.<br />

The funding is also assisting with<br />

the continuation of the Service’s<br />

Mental Health Triage cars,<br />

which provide specialist care to<br />

people who are experiencing<br />

mental health challenges and<br />

have contacted the Scottish<br />

<strong>Ambulance</strong> Service for help.<br />

These Mental Health Triage<br />

cars offer an adaptive and<br />

approachable way of responding<br />

to people experiencing mental<br />

health distress, with a joint<br />

response from a mental health<br />

practitioner and a paramedic,<br />

to meet the patient’s immediate<br />

needs. There are three mental<br />

health cars available for the east,<br />

west and the north, and are<br />

based in Dundee, Glasgow and<br />

Inverness.<br />

The Service has a further range<br />

of support services in place for<br />

people calling 999 to report<br />

mental health distress. SAS has<br />

partnered with NHS 24 and<br />

Police Scotland as part of the<br />

Enhanced Mental Health Pathway<br />

to continue the development of<br />

a Mental Health Hub which is<br />

hosted within NHS 24. Accessible<br />

for patients 24 hours a day, the<br />

Hub is staffed by psychological<br />

wellbeing practitioners, mental<br />

health nurse practitioners and<br />

mental health senior charge<br />

nurses. In support of the Distress<br />

Brief Intervention (DBI) national<br />

roll-out, SAS continues to connect<br />

people in distress through this<br />

initiative, offering a response to<br />

people who have called 999.<br />

The Scottish <strong>Ambulance</strong> Service’s<br />

Regional Director for the East<br />

region, Kenny Freeburn, said:<br />

“This funding continues to support<br />

the expansion of our initiatives to<br />

help in how we care for people<br />

experiencing mental health distress.<br />

“It’s estimated that at least one<br />

in four people a year in the <strong>UK</strong><br />

will experience mental health<br />

challenges, and the number of<br />

people contacting the emergency<br />

services about mental health<br />

concerns is also increasing.<br />

“Our clinicians are often the first<br />

responders to have contact with a<br />

person experiencing mental health<br />

distress. Our ambition across all<br />

our initiatives is to connect people<br />

to the most appropriate care to<br />

meet their needs in as timely a<br />

manner as possible.”<br />

Mental Wellbeing Minister Kevin<br />

Stewart said:<br />

“Mental wellbeing is more<br />

important than ever right now and<br />

I am pleased to see this initiative<br />

being established as part of the<br />

Scottish Government’s mental<br />

health strategy. With these three<br />

triage cars and over 20 dedicated<br />

roles within this service, it means<br />

people in need of mental health<br />

support will get it quicker and that<br />

can only be a good thing.”<br />

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AMBULANCE <strong>UK</strong> - JUNE<br />

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Rhondda Cynon Taf<br />

ambulance worker<br />

is tackling Mount<br />

Kilimanjaro to raise<br />

money for The<br />

<strong>Ambulance</strong> Staff<br />

Charity (TASC)<br />

Darren Panniers, Welsh<br />

<strong>Ambulance</strong>’s Head of Service<br />

for the South East Region, will<br />

be taking on the gruelling climb<br />

to Africa’s highest point later<br />

this year to raise vital funds<br />

for the national charity that’s<br />

dedicated to supporting his<br />

ambulance colleagues in their<br />

time of need.<br />

Just eight weeks after his 50th<br />

birthday, Darren will be setting<br />

off on his journey to Tanzania to<br />

begin his bucket-list challenge. He<br />

will leave Kilimanjaro basecamp<br />

on the 17th <strong>June</strong> <strong>2022</strong> and over<br />

the following seven days Darren<br />

will face a steep 6km climb to<br />

the mountain’s summit and back<br />

which will take him through<br />

tropical rainforest and snowcapped<br />

peaks.<br />

At 5,895 meters (19,341 feet)<br />

Mount Kilimanjaro is the highest<br />

mountain in Africa and the tallest<br />

freestanding mountain in the<br />

world. According to Tanzania<br />

National Parks, Kilimanjaro<br />

attracts 50,000 climbers a year,<br />

about 50 times the number<br />

attempting either Everest. Darren’s<br />

love of walking and hill climbing<br />

first started during his career as a<br />

Royal Marine. Darren says:<br />

“I love the outdoors and to climb<br />

one of the highest peaks in the<br />

world has always been on my<br />

bucket list. I’m really excited to<br />

get started and have been doing<br />

lots of training and hill practice.<br />

My only slight worry is how I’ll<br />

handle the altitude challenges, as<br />

it’s almost impossible to prepare<br />

for, but I’m not letting it stop me.”<br />

An Cwmaman-native, Darren has<br />

spent over 20 years in the Welsh<br />

<strong>Ambulance</strong> Service and has<br />

performed many roles throughout<br />

his career. Originally joining the<br />

service in 1999 as an Emergency<br />

Medical Technician, Darren has<br />

also served as a Paramedic,<br />

Clinical Team Leader, and<br />

Operations Manager. Darren is<br />

currently the Head of Operations<br />

for the South East Region which<br />

includes Caerphilly, Blaenau<br />

Gwent, Monmouthshire, Torfaen,<br />

Newport, Cardiff and the Vale of<br />

Glamorgan.<br />

Darren is taking on this oncein-a-lifetime<br />

challenge to raise<br />

money for TASC, The <strong>Ambulance</strong><br />

Staff Charity. Launched in 2015,<br />

TASC is the national charity<br />

dedicated to caring for the<br />

mental, physical and financial<br />

wellbeing of the <strong>UK</strong>’s ambulance<br />

community including serving<br />

and retired staff, their family<br />

members, ambulance service<br />

volunteers and paramedic<br />

science students. Speaking<br />

about why he’s supporting TASC,<br />

Darren said:<br />

to reach £5,000 by the time he<br />

starts his climb, which could<br />

help TASC pay for 112 mental<br />

health support sessions or<br />

139 hours of physiotherapy<br />

for ambulance staff injured<br />

in the line of duty. Darren is<br />

raising funds through an online<br />

JustGiving page:<br />

https://www.justgiving.com/<br />

fundraising/darren-panniers<br />

Karl Demian, TASC’s Chief<br />

Executive Officer, said:<br />

“We’re very grateful that Darren<br />

has chosen to fundraise for<br />

TASC to help his colleagues.<br />

Demand for TASC’s services<br />

is growing rapidly, and we’re<br />

seeing a 400% increase in<br />

people contacting us when<br />

compared to 2017/18.<br />

<strong>Ambulance</strong> staff have one of<br />

the most stressful jobs in the<br />

<strong>UK</strong> and the long-term impacts<br />

of Coronavirus are making their<br />

job that much harder. Right now,<br />

ambulance staff need TASC<br />

more than ever, and we need<br />

the support of the general public<br />

“I have seen first-hand the great<br />

work ambulance staff do to<br />

support their patients; however,<br />

the job can take a real toll on<br />

staff, and sometimes they need<br />

to ensure TASC can continue<br />

being an independent source of<br />

support for the <strong>UK</strong>’s ambulance<br />

community in their time of need.”<br />

a bit of extra help to get back<br />

on top. From my experience as<br />

a paramedic and as a manager,<br />

I’ve seen the difference TASC has<br />

Jason Killens, Chief Executive<br />

of the Welsh <strong>Ambulance</strong> Service<br />

said:<br />

AMBULANCE <strong>UK</strong> - JUNE<br />

been making to my colleagues,<br />

not just with their mental health,<br />

but their physical health and<br />

finances too. The work TASC<br />

has done for Welsh <strong>Ambulance</strong><br />

staff is fantastic but we’re just a<br />

small part of the <strong>UK</strong>’s ambulance<br />

service. I’m doing this climb for<br />

TASC because I want to give<br />

back to the charity so that they<br />

can continue providing their vital<br />

support to my colleagues across<br />

the <strong>UK</strong>.”<br />

So far, Darren has raised over<br />

£3,600 for TASC and is aiming<br />

“After a long delay due the<br />

pandemic travel restrictions,<br />

the moment has finally arrived<br />

for Darren, and we couldn’t be<br />

prouder of him for choosing to<br />

support TASC.<br />

<strong>Ambulance</strong> staff across the <strong>UK</strong><br />

have faced what may prove to<br />

be the most challenging period<br />

of their career of late, and the<br />

wellbeing services that TASC<br />

provide free of charge are<br />

proving vital. Good luck, Darren.<br />

We’ll all be rooting for you back<br />

in Wales.”<br />

74<br />

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WAS<br />

Welsh <strong>Ambulance</strong><br />

Service commends<br />

military’s<br />

contribution to<br />

Covid-19 effort<br />

The Chief Executive and Director<br />

of Operations presented a<br />

commemorative plaque to<br />

colleagues at Cardiff’s Maindy<br />

Barracks as a token of its<br />

appreciation.<br />

29 March <strong>2022</strong> marked the<br />

military’s last shift with the service.<br />

“We’ve enjoyed a long and fruitful<br />

relationship with the military, which<br />

has been further strengthened as<br />

a result of their support through<br />

Covid-19.<br />

“We were thrilled to present<br />

colleagues with a token of our<br />

appreciation today.”<br />

order to lessen the impact on<br />

patients, which has included the<br />

recruitment of 100 Emergency<br />

Medical Technicians who will<br />

become operational in May.<br />

“This will bring the total growth in<br />

new frontline posts to over 260 in<br />

the last 24 months.<br />

The Welsh <strong>Ambulance</strong> Service<br />

has extended thanks to the<br />

Armed Forces once again<br />

for its support through the<br />

coronavirus pandemic.<br />

Ahead of winter and the<br />

emergence of the Omicron<br />

variant, the Trust secured military<br />

assistance to increase emergency<br />

ambulance capacity across Wales.<br />

At peak were 235 Armed Forces<br />

personnel from the British Army,<br />

Royal Navy and Royal Air Force<br />

who joined the service in October,<br />

which was the third occasion the<br />

Trust had enlisted military support.<br />

Director of Operations Lee Brooks<br />

said: “The pandemic has been<br />

one of the toughest chapters in<br />

our history but having the military<br />

on board was a huge help in the<br />

collective effort against Covid-19.<br />

“Since re-joining us in mid-October,<br />

military colleagues have put in more<br />

than 11,500 shifts – or 121,395<br />

hours – to bolster our capacity and<br />

help us deliver the best service we<br />

can in the face of extreme pressures.<br />

“We also thank our staff who have<br />

worked differently to maximise<br />

benefits for as many patients as<br />

possible.<br />

Chief Executive Jason Killens<br />

added: “This was the third<br />

occasion that we had enlisted<br />

military support through the<br />

pandemic, in what was always a<br />

time-limited agreement to bolster<br />

our capacity during the busy<br />

winter period.<br />

“We’re extremely proud and grateful<br />

for military support, but long-term<br />

it is not the role of the military to<br />

compensate for the complex and<br />

long-standing issues in the NHS.<br />

“We’ve been making preparations<br />

over many months for the<br />

withdrawal of the military in<br />

“We’re also doubling the size of<br />

the control room’s Clinical Support<br />

Desk, which means that we can<br />

assess more patients – up to 15%<br />

– over the phone, which negates<br />

the need to send an ambulance.<br />

“Despite the growth in our<br />

workforce, the reality is that some<br />

patients will still wait longer than<br />

we would like in the coming<br />

weeks while pressures remain<br />

across the wider NHS urgent<br />

and emergency care system that<br />

inhibit our ability to respond.<br />

“The public can play their<br />

part by making use of the full<br />

AMBULANCE <strong>UK</strong> - JUNE<br />

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range of options available to<br />

them, including the NHS 111<br />

Wales website for advice and<br />

information, Minor Injury Units,<br />

pharmacists, opticians and GPs.”<br />

Jason added: “Military support<br />

has not only strengthened our<br />

existing relationships with the<br />

Armed Forces community but has<br />

opened up new opportunities for<br />

collaboration in future.<br />

“We hope that their glimpse into the<br />

world of the ambulance service has<br />

been as rewarding an experience<br />

for them as it has been for us.”<br />

More than 20,000 military<br />

personnel were tasked with<br />

supporting public services across<br />

the <strong>UK</strong> during the pandemic as<br />

part of a ‘Covid Support Force’.<br />

Also among the ambulance<br />

services supported by the military<br />

were East Midlands <strong>Ambulance</strong><br />

Service, South Central <strong>Ambulance</strong><br />

Service and North West<br />

<strong>Ambulance</strong> Service.<br />

Military support of the Welsh<br />

<strong>Ambulance</strong> Service, under what<br />

is known as Military Aid to the<br />

Civil Authorities (MACA), has now<br />

drawn to a close.<br />

Brigadier Andrew Dawes CBE, the<br />

Military Commander for Wales, said:<br />

“We are humbled to receive this<br />

commemorative plaque from the<br />

Welsh <strong>Ambulance</strong> Service today.<br />

“It represents the culmination of a<br />

great collaboration during the past<br />

two years.<br />

“It has been an extraordinary time<br />

for everyone during the pandemic.<br />

“The military support we have<br />

provided since March 2020 –<br />

known as Operation Rescript<br />

– has seen service personnel<br />

involved in a wide variety of tasks<br />

in support of the civil authorities.<br />

“In that time, we have learned a<br />

huge amount and made many<br />

new friends across the length and<br />

breadth of Wales.<br />

“As we conclude our support to<br />

the Welsh <strong>Ambulance</strong>s Service<br />

today, the soldiers, sailors and<br />

airmen, drawn from dozens of<br />

units across the <strong>UK</strong>, can be rightly<br />

proud of their contribution.<br />

“It has been an utter privilege to<br />

support the ambulance crews on<br />

many thousands of callouts.<br />

“We now return to our normal<br />

duties, but we depart with renewed<br />

respect for our emergency services<br />

who do such a fantastic job for us<br />

all day in, day out.<br />

“Thank you for allowing us to be a<br />

small part of your amazing team.”<br />

NWAS<br />

<strong>Ambulance</strong> trust<br />

scoop a string of<br />

environmental<br />

awards marking its<br />

efforts to reach zeronet<br />

carbon emissions<br />

North West <strong>Ambulance</strong> Service<br />

(NWAS) has been honoured<br />

with the highest number of<br />

awards of any health trust in<br />

Europe following a programme<br />

of initiatives to produce more<br />

eco-friendly energy by 2040.<br />

Taking home gold for Greenhouse<br />

Gas Reduction and Climate<br />

Leadership and silver for Climate<br />

Resilience and Renewable Energy,<br />

the accolades – awarded by<br />

Health Care Without Harm - are<br />

in recognition of the trust’s Green<br />

Plan response to the wider NHS’<br />

commitment to climate change.<br />

As part of the plan, NWAS has<br />

committed to:<br />

• 51% reduction in carbon by<br />

2025 (1990 baseline).<br />

• Net Zero Carbon by 2050.<br />

• Cut business mileages and fleet vehicles will be fully electric within<br />

air pollutant emissions by 20% the next few years, so we’ll<br />

by 2023/24.<br />

see more charging points and<br />

• Ensuring at least 90% of infrastructure to support them on<br />

the fleet uses low-emissions our sites.<br />

engines (including 25% ultralow<br />

emission) by 2028.<br />

“Estuary Point, our office and<br />

• Phasing out primary heating contact centre site in Merseyside,<br />

from coal and oil fuel in NHS has had 65 solar panels installed<br />

sites.<br />

following a string of initiatives<br />

to reduce fossil fuel use and<br />

Environmental leads and<br />

decrease carbon emissions at the<br />

executives across the trust site. The solar panels will provide<br />

have made significant headway an eighth of Estuary Point’s<br />

in reducing its overall carbon electricity consumption, around<br />

footprint including the introduction 60,000 kWh – that’s equivalent to<br />

of electric-powered logistic fleets, boiling a kettle 600,000 times!”<br />

becoming 100% LED compliant<br />

and solar panelled energy at its Later this month, the trust<br />

office and contact centre bases. anticipates the arrival of three<br />

zero-emission vehicles to join the<br />

Chief Executive at NWAS, Daren emergency fleet as part of an NHS<br />

Mochrie said: “We are very England funded pilot to test and<br />

passionate about reducing our evaluate the effectiveness of such<br />

carbon emissions and working vehicles in the emergency service.<br />

more sustainable to ensure we One will be based in a rural location<br />

meet our targets to better our own and the other in an urban city.<br />

health, that of our communities<br />

and the health of the planet.” Commenting on the award wins,<br />

Assistant Director of Estates<br />

“Earlier this year, the transport and and Fleet Neil Maher said: “I am<br />

logistics department acquired two very pleased about receiving<br />

fully electric-powered vans for its these awards in recognition of<br />

Preston base. The department is our commitment and excellent<br />

in charge of transporting, amongst achievements to date in a broad<br />

other things, mail, bloods, PPE range of activities and at all levels.<br />

and specimens for NWAS and<br />

other NHS partners and we “It’s also a recognition of the<br />

are now seeing around 10% of passion and commitment shown<br />

the team’s mileage delivered by individuals and teams within<br />

by electric vehicles and this the organisation. This isn’t the end<br />

continues to grow each month. of our journey, but the start and I<br />

The team’s fleet of 15 logistics look forward to continuing it.”<br />

NWAS Transport Supervisor with electric logistic van<br />

AMBULANCE <strong>UK</strong> - JUNE<br />

For the latest <strong>Ambulance</strong> Service News visit: www.ambulancenewsdesk.com<br />



As allergies rise<br />

32%, are climate<br />

change measures<br />

adding to the<br />

problem?<br />

NHS data says 1 in 4 people<br />

have allergies, but the latest<br />

results from London Medical<br />

Laboratory show it is likely to<br />

be as high as 1 in 3. It says<br />

climate change is exposing us<br />

to new allergens, but cautions<br />

some measures aimed at<br />

halting global warming could<br />

actually put us at a higher risk<br />

of asthma or anaphylaxis.<br />

There has been a significant<br />

increase in the amount of people<br />

developing reactions to allergens<br />

such as pollen and insect venom.<br />

The National Health Service<br />

traditionally states that around<br />

one in four Brits will be affected<br />

by allergies at some point in<br />

their lives. However, new data<br />

from London Medical Laboratory<br />

reveals one in three people are<br />

now showing potentially severe<br />

allergies – 32% more than<br />

previous estimates.<br />

The leading testing expert, Dr<br />

Quinton Fivelman PhD, Chief<br />

Scientific Officer at London<br />

Medical Laboratory, says:<br />

’Looking at the results of our<br />

allergy tests, there have been<br />

a considerable jump in the<br />

number of people showing high<br />

sensitisation to allergens. With<br />

most allergies, the first exposure<br />

sensitises our body to a particular<br />

allergen, so that the second<br />

time we come into contact with<br />

particular pollens or are stung, for<br />

example, the reaction could be far<br />

worse.’<br />

‘It’s highly likely that climate<br />

change is one of the key reasons<br />

for this rise. The warmer weather<br />

means non-native plants and<br />

insects are becoming established<br />

in the <strong>UK</strong>, and the pollen season<br />

is getting longer.<br />

‘New University of Michigan<br />

research reveals that, by the<br />

end of this century, global pollen<br />

emissions could begin 40 days<br />

earlier in the spring compared to<br />

1995. Allergy sufferers could see<br />

that season last an additional 19<br />

days before high pollen counts<br />

subside.<br />

‘As the average <strong>UK</strong> temperature<br />

rises, new species of plants,<br />

grasses and trees are taking<br />

root here. These bring with them<br />

new pollens. Brits will have to<br />

get used to a wider varieties of<br />

insects in the future as well. For<br />

example, the first colony of paper<br />

wasps was found in Warwickshire<br />

in 2019. These usually live in<br />

southern Europe, where it is far<br />

warmer. The venom in their sting<br />

is a known trigger of allergic<br />

reactions.<br />

‘Ironically, some measures being<br />

introduced to counteract global<br />

warming could also be increasing<br />

our exposure to potential<br />

allergens. To help meet the<br />

<strong>UK</strong>’s target of offsetting carbon<br />

emissions, the Government plans<br />

to increase woodland cover in the<br />

<strong>UK</strong> from 13% to 19% by 2050.<br />

Fast-growing, non-native conifers<br />

are being recommended by<br />

some scientists. These trees will<br />

expose us to new pollens. London<br />

Medical Laboratory’s allergy test<br />

looks at pollens from coniferous<br />

trees as diverse as Arizona<br />

cypress and mountain cedar, the<br />

latter being a notorious trigger for<br />

“cedar fever” allergy in parts of<br />

America.<br />

‘As the world tries to grow<br />

greener, there will also be an<br />

increased emphasis on easting<br />

less meat. Cattle produce<br />

methane, a greenhouse gas with<br />

a warming potential more than<br />

28 times that of carbon dioxide<br />

(Co2). To increase grazing land,<br />

forests around the globe are<br />





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being destroyed. Food scientists<br />

are increasingly investigating a<br />

far more compact, protein-rich<br />

source of food – insects. For<br />

example, crickets are superfoods<br />

of the near future, containing 12<br />

times more protein than beef.<br />

‘Unfortunately, insects are also<br />

potential allergens. Crickets and<br />

mealworms may be staple foods<br />

of the future, but our tests are<br />

detecting quite high sensitisation<br />

levels among people who have<br />

tried them once. They may be<br />

similar to shellfish as a potential<br />

cause of allergic reactions.<br />

‘Despite these issues, something<br />

clearly must be done to reduce<br />

pollution. Co2 levels are now<br />

known to directly increase<br />

the quantity of pollen in the<br />

atmosphere. A recent study in the<br />

European medical journal “Allergy”<br />

revealed that plants produce<br />

more pollen as a response to<br />

high atmospheric levels of carbon<br />

dioxide.<br />

‘Allergy tests typically grade<br />

people’s reactions to many<br />

common and less familiar<br />

potential allergens from 0 to 4.<br />

A level 4 result indicates high<br />

sensitisation has taken place,<br />

which could prompt a reaction<br />

such as an asthma attack or<br />

anaphylactic shock if they are<br />

exposed to the substance again.<br />

‘Overall, we are seeing a higher<br />

number of level 4 results than<br />

previous official figures would<br />

lead us to expect. Our latest data<br />

aligns with recent findings from<br />

the Natasha Allergy Research<br />

Foundation, which shows the<br />

number of people living with<br />

allergies in the <strong>UK</strong> is rising by 5%<br />

every year.<br />

‘That’s why we need to be testing<br />

for more potential allergens, as<br />

the <strong>UK</strong>’s climate changes. London<br />

Medical Laboratory’s new Allergy<br />

Complete blood test is the <strong>UK</strong>’s<br />

most comprehensive allergy<br />

test, analysing 295 allergens,<br />

from paper wasp venom to<br />

mealworms, as well as all the<br />

traditional British allergens from<br />

dust mites to bee stings.<br />

‘For anyone concerned about<br />

their future reaction to a sting,<br />

certain foods or pollens, London<br />

Medical Laboratory’s Allergy<br />

Complete is highly accurate, quick<br />

and simple to carry out, either<br />

at home through the post, or at<br />

one of the many drop-in clinics<br />

that offer this test across London,<br />

the southeast and selected<br />

pharmacies and health stores.<br />

For full details, see: https://www.<br />

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product/allergy-complete<br />

New helipad opens<br />

at Scarborough<br />

Hospital<br />

A new, lifesaving helipad is now<br />

open at Scarborough Hospital<br />

that will enable seriously ill<br />

and injured patients to have<br />

immediate access to the<br />

Emergency Department after<br />

landing by helicopter.<br />

Thanks to a £500,000 donation<br />

by the HELP Appeal, the only<br />

charity in the country dedicated<br />

to funding hospital helipads, work<br />

began in December on the new<br />

31 square metre helipad, destined<br />

to help to save the lives of people<br />

living, working and visiting in the<br />

region.<br />

The new larger helipad means<br />

that as well as landing the air<br />

ambulance, the much larger<br />

search and rescue helicopter<br />

will also be able to land near the<br />

hospital, making a huge difference<br />

for incidents out to sea.<br />

By significantly reducing transfer<br />

times, patients with serious<br />

injuries, such as those caused<br />

by road accidents can be<br />

transported by air from rural<br />

locations.<br />

State of the art lighting will be<br />

installed to enable landings<br />

during darkness hours, meaning<br />

that patients can be taken by<br />

air to Scarborough Hospital 24<br />

hours a day for the first time.<br />

Patients at risk can also be swiftly<br />

transported to major centres of<br />

clinical expertise for specialist<br />

treatment.<br />

The helipad has been relocated<br />

to free up space for the muchanticipated<br />

new Urgent and<br />

Emergency Care and Critical Care<br />

Departments at Scarborough<br />

Hospital.<br />

Simon Morritt, Chief Executive,<br />

York and Scarborough Teaching<br />

Hospital NHS Trust, said: “Thank<br />

you to the HELP Appeal for this<br />

generous donation – without<br />

doubt we could not have<br />

achieved this without their help.<br />

As a coastal town Scarborough<br />

faces unique challenges with<br />

its rural location and the sea on<br />

one side. The new helipad will<br />

make an enormous difference<br />

at Scarborough Hospital and<br />

will benefit residents and the<br />

countless visitors to the town for<br />

many years to come.”<br />

The hospital’s Deputy Medical<br />

Director, Ed Smith, said: “It is<br />

really going to transform our ability<br />

to manage transport in and out<br />

by air. “It gives us the ability to<br />

receive all types of helicopters<br />

and enables 24/7 access and<br />

night landings that we didn’t have<br />

before. It is clinically critical we<br />

have this access for patients and<br />

it enables us to bring patients<br />

from all over the region for<br />

emergency medical care.”<br />

Robert Bertram, Chief Executive<br />

of the HELP Appeal, said: “It is<br />

always great to see our projects<br />

coming together. Many people<br />

may just see a piece of concrete,<br />

but helipads are lifesavers in their<br />

own right and just as important as<br />

hospitals and air ambulances in<br />

giving a patient the best possible<br />

chance. We are delighted that<br />

construction has run smoothly<br />

and the helipad is up and running<br />

and saving lives.”<br />

Abby Barmby, Director of<br />

Marketing & Communications for<br />

Yorkshire Air <strong>Ambulance</strong> said:<br />

“We were absolutely delighted<br />

to attend the official opening of<br />

the new Scarborough Hospital<br />

Helipad today, even if our<br />

helicopter was unfortunately<br />

required elsewhere. Provision<br />

of a primary landing site at any<br />

hospital for the YAA helicopters<br />

land is key to our operations.<br />

The swift transfer of the patient<br />

from our helicopter straight into<br />

the hospital is crucial, and having<br />

an appropriate landing site that<br />

can facilitate this is vital. The<br />

investment that has been made in<br />

the new helipad at Scarborough<br />

will only enhance patient care,<br />

delivery and safety.”<br />

AMBULANCE <strong>UK</strong> - JUNE<br />

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Finnish hospitals up<br />

preparedness with<br />

new technology<br />

All five University Hospitals<br />

in Finland come together to<br />

implement the new isolation<br />

and transport system. With<br />

EpiShuttles at all hospitals,<br />

Finland stands better prepared<br />

facing new pandemics or<br />

chemical and nuclear threats.<br />

As one of the actions to increase<br />

Finland’s preparedness, the<br />

five university hospital districts<br />

jointly procured the so-called<br />

EpiShuttles, a Norwegian<br />

invention that isolates a<br />

contagious patient while being<br />

treated.<br />

- We are implementing a highly<br />

efficient tool to transport patients<br />

with highly contagious disease,<br />

or chemical, biological or other<br />

contamination necessitating<br />

isolation. The single patient<br />

isolation and transport unit is<br />

designed to provide maximum<br />

public safety while allowing<br />

critical care and treatment to be<br />

performed on the contaminated<br />

patient inside. The unit can be<br />

used for patient transport through<br />

air, land and sea in collaboration<br />

with the Finnish Border Guard<br />

and Defence Force units when<br />

needed, keeping society safe,<br />

Tom Silfvast, Chief Medical Officer<br />

at the Preparedness Unit at<br />

Helsinki University Hospital, said.<br />

The procurement of the nine<br />

EpiShuttles are financed by the<br />

Government and steered by the<br />

Ministry of Social Affairs and<br />

Health. The new equipment will be<br />

used in all the areas that the five<br />

University Hospitals covers.<br />

IPRS Aeromed are now recruiting Paramedics & Nurses<br />

What sets us apart is the<br />

experience and skills of our<br />

valued clinicians who are<br />

well-versed in managing<br />

patients from around the<br />

world in a wide variety of<br />

settings.<br />

Primarily established to work in<br />

the world of international<br />

medical repatriation, the<br />

business has evolved to provide<br />

expert clinical solutions across<br />

a variety of specialist sectors<br />

and services.<br />

Ready for the next pandemic<br />

Back in 2018, the WHO made a list<br />

of 10 diseases with the potential to<br />

cause a public health emergency.<br />

On that list was Disease X, a<br />

pathogen currently unknown. As<br />

it turns out, Disease X was the<br />

coronavirus. However, the threat<br />

of yet another new pathogen<br />

emerging, has never been greater.<br />

- With this new technology we<br />

stand better prepared for a new<br />

pandemic. Contagious patient<br />

logistics are complicated. Finland<br />

has a lot of remote areas, and<br />

transporting contagious patients<br />

fast over long distances, into<br />

hospitals for treatment is a severe<br />

challenge. Time consuming<br />

disinfection procedures of<br />

helicopters, aircraft and<br />

ambulances after each transport<br />

threaten capacity. Not knowing<br />

what comes next, the EpiShuttle<br />

is our best option. We now stand<br />

ready to deploy if needed, Sanna<br />

Hoppu, Associate Professor<br />

and Chief Physician at Tampere<br />

University Hospital, said.<br />

AMBULANCE <strong>UK</strong> - JUNE<br />

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https://iprsaeromed.com/jobs/ or email IPRS Aeromed<br />

Recruitment aeromed.recruitment@iprsgroup.com<br />

Safe transport of contagious<br />

patients is essential when<br />

handling the epidemic. The<br />

Johns Hopkins Center for Health<br />

Security in partnership with<br />

the World Economic Forum<br />

and the Bill and Melinda Gates<br />

Foundation recommend such<br />

medical countermeasures as the<br />

EpiShuttle represent at a “Disease<br />

80<br />

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X dummy run”, the so-called<br />

Event 201.<br />

- Patient transport to where ICU<br />

capacity is available has proven<br />

to be a crucial piece of the puzzle<br />

when handling a pandemic. Only<br />

when safe transport is in place<br />

can we utilize the full capacity of<br />

the entire health care system and<br />

ensure treatment for everyone,<br />

Ellen Cathrine Andersen, CEO at<br />

EpiGuard said.<br />

The WHO R&D Blueprint Special<br />

Advisory Group said, “History<br />

tells us that it is likely the next<br />

big outbreak will be something<br />

we have not seen before.” This<br />

still goes, and a Disease Y can<br />

surface at any time.<br />

The UN Humanitarian Response<br />

Depot (UNHRD) holds six<br />

EpiShuttles, for safe transport of<br />

contagious patients. Congo was<br />

the first place they dispatched,<br />

during the Ebola outbreak. UNHRD<br />

offers storage at no cost at six<br />

strategically located locations near<br />

major ports and airports.<br />

EpiShuttles are used by WHO<br />

as well as first responders in<br />

Germany, Belgium, Denmark,<br />

Peru, Ireland, Greece, Norway,<br />

and the <strong>UK</strong>. Also, national air<br />

forces like the British, Australian,<br />

Canadian, Danish, Norwegian<br />

and others are equipped with<br />

EpiShuttles. In the private sector,<br />

EpiShuttles are a common sight<br />

amongst companies like FAI air<br />

ambulance, Air Alliance Medflight,<br />

DRF Luftrettung, Keewatin Air,<br />

Luxembourg Air Rescue, Loganair<br />

and others.<br />

North East <strong>Ambulance</strong> Service<br />

(NEAS) opened its third base<br />

at Wynyard Business Park in<br />

Billingham in October 2018 in<br />

order to house additional clinicians<br />

for its Clinical Assessment Service<br />

(CAS), which was expanded as<br />

part of the five-year Integrated<br />

Urgent Care Service contract,<br />

worth £55 million, won by the<br />

Trust earlier that year.<br />

Now, after gaining additional<br />

funding for more health advisors,<br />

the Trust is now in a position to<br />

begin using the base as a third<br />

Emergency Operations Centre,<br />

complementing the bases in<br />

Newcastle and Hebburn.<br />

The new team of 44 health<br />

advisors (consisting of existing<br />

staff transferring and new health<br />

advisors), together with a new<br />

section manager, and six team<br />

leaders moved in on Monday 9<br />

May.<br />

The building is named Winter<br />

House in memory of the Trust’s<br />

former chairman, Ashley Winter,<br />

who passed away in April 2018.<br />

Stephen Segasby, chief operating<br />

officer at NEAS, said: “Our<br />

Clinical Assessment Service has<br />

been running successfully from<br />

Winter House since 2018, and it’s<br />

fantastic to be able to make more<br />

use of the building by securing<br />

additional investment from our<br />

commissioners to expand our call<br />

handling capability amid rising 999<br />

and NHS111 calls.<br />

“Having a third base for call<br />

handling allows us to provide<br />

additional resilience for our call<br />

handling capability across the<br />

North East, and has also allowed<br />

us to recruit from a larger pool of<br />

candidates in a very competitive<br />

local job market by being able to<br />

offer a location in the Teesside<br />

area, as geography had previously<br />

prevented people from being<br />

able to apply to work within our<br />

Emergency Operations Centre.”<br />

Chris Dawson, deputy<br />

chief operating officer for<br />

the Emergency Operations<br />

Centre, added: “We received<br />

an overwhelming number of<br />

applications for the new roles,<br />

which shows us how welcome a<br />

third base has been in the local<br />

community.<br />

“What’s particularly pleasing to see<br />

though is that the management<br />

team established at Winter House<br />

has been recruited primarily through<br />

internal promotion; one of our<br />

current team leaders has been<br />

promoted as our new section<br />

manager, three new team leaders<br />

have progressed from roles within<br />

the senior health advisor team<br />

and two new team leaders have<br />

progressed from the health advisor<br />

role. Progression on this scale<br />

has only been possible through<br />

the expansion of our Emergency<br />

Operation Centre sites and presents<br />

an exciting new start for them all.<br />

Judith Grieves has taken on the<br />

role of section manager, having<br />

originally joined NEAS as a health<br />

advisor in May 2013, before<br />

progressing to team leader in<br />

October 2015.<br />

She said: “There is already a<br />

significant clinician base at Winter<br />

House, and it is my aim to mirror<br />

the close working relationships<br />

we have within the two current<br />

Emergency Operations Centres.<br />

We will operate as a cohesive<br />

team ensuring the health advisors<br />

have full on-site support from the<br />

clinician team”.<br />

“I’m really looking forward to<br />

welcoming a substantial number<br />

of new staff to the health advisor<br />

team as well as enabling existing<br />

health advisors to transfer and<br />

work closer to home.”<br />

One of the new team leaders<br />

is Jonathan Tones, who joined<br />

NEAS as a NHS111 health advisor<br />

in <strong>June</strong> 2015, before progressing<br />

to 999, a coach and then a senior<br />

health advisor.<br />

“I’m really excited to be part of the<br />

new site,” he said. “I’m looking<br />

forward to helping develop and<br />

grow our new health advisors and<br />

doing the best for our patients.”<br />

NEAS<br />

New ambulance<br />

call centre opens in<br />

Teesside<br />

A brand-new team of health<br />

advisors is ready to take the<br />

region’s 999 and 111 calls from<br />

Teesside.<br />

AMBULANCE <strong>UK</strong> - JUNE<br />

For the latest <strong>Ambulance</strong> Service News visit: www.ambulancenewsdesk.com<br />


TESTED<br />

• More than two thirds (67%)<br />

AMBULANCE <strong>UK</strong> - JUNE<br />





Contact us for further<br />

information and brochures<br />

More than half of<br />

Brits unaware that<br />

stroke is one of the<br />

biggest killers in<br />

the <strong>UK</strong>, according to<br />

Stroke Association<br />

study<br />

More than half of Brits don’t<br />

know that stroke is the fourth<br />

biggest killer in the <strong>UK</strong>,<br />

according to new research by<br />

the Stroke Association 1 . The<br />

charity has released the survey<br />

findings as it calls for vital<br />

support to fund more research<br />

into the devastating condition.<br />

A stroke happens when the<br />

blood supply to part of the brain<br />

is cut off, killing brain cells. The<br />

charity’s latest study asked the<br />

general public to rank health<br />

conditions in order of the leading<br />

causes of death. 51% of people<br />

who ranked stroke placed it<br />

below its actual position as the<br />

fourth biggest killer 2 .<br />

The research also revealed that<br />

almost a fifth of people (18%)<br />

underestimate the impact of<br />

stroke, believing that stroke<br />

ranks lower than its actual<br />

position as the fifth leading<br />

cause of disability (and death<br />

combined) in the <strong>UK</strong> 3 . In fact,<br />

two thirds of people who survive<br />

a stroke find themselves living<br />

with a disability.<br />

There are 1.3 million stroke<br />

survivors living in the <strong>UK</strong>, with<br />

over 50% of all stroke survivors<br />

dependent on others for<br />

everyday activities. However,<br />

the Stroke Association’s survey<br />

also found that people don’t<br />

understand the true long term<br />

damage a stroke can cause:<br />

• More than two-thirds (67%) of<br />

people are unaware that fatigue<br />

is a common hidden effect of<br />

stroke<br />

don’t realise that stroke can<br />

cause depression and anxiety<br />

• Around a third of people (32%)<br />

don’t know that communication<br />

difficulties are common after<br />

stroke<br />

• Almost three quarters of people<br />

(74%) don’t know that stroke<br />

can affect hearing<br />

• Two thirds (66%) are unaware<br />

that stroke survivors can<br />

experience vision problems.<br />

Despite the devastating impact<br />

of stroke, stroke research is<br />

chronically underfunded and<br />

receives far less funding than<br />

other health conditions that have<br />

similar life-long effects. In the <strong>UK</strong><br />

far less is spent per survivor on<br />

research into stroke than research<br />

into any other health condition.<br />

Data shows that annually, only<br />

1.2% of research budgets<br />

(approx. £30m) are spent on<br />

stroke, compared with 14.8%<br />

(approx. £400m) on cancer 4 , while<br />

there are 1.3m people living with<br />

the effects of stroke in the <strong>UK</strong> and<br />

2.5m living with cancer. However,<br />

the survey reveals many Brits<br />

believe more research funding<br />

is spent on stroke than other<br />

conditions including prostate<br />

cancer, dementia and chronic<br />

lower respiratory diseases.<br />

The study also found that almost<br />

half of people (46%) think that<br />

the number of deaths from stroke<br />

has increased in the last 10 years.<br />

However, despite stroke being the<br />

<strong>UK</strong>’s fourth biggest killer, the rate<br />

of deaths has actually decreased<br />

by more than half in the last three<br />

decades thanks in part to life<br />

saving research 5 , demonstrating<br />

the crucial need for continued<br />

investment in stroke research.<br />

Sam Webb, DPhil student at<br />

the University of Oxford, said:<br />

“Problems with memory and<br />

82<br />

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thinking are very common after a<br />

stroke and have a huge impact<br />

on a stroke survivor’s ability to do<br />

everyday tasks such as going to<br />

the supermarket or using money.<br />

“It’s vital that these problems<br />

are detected early on. However,<br />

current methods to assess<br />

thinking problems after a stroke<br />

do not replicate a stroke survivor’s<br />

real-life experience. With the<br />

support of the Stroke Association,<br />

I’m working on a promising new<br />

test – OxMET – that replicates<br />

a real-life shopping experience<br />

on a computer tablet and will<br />

accurately assess a stroke<br />

survivor’s ability to do complex<br />

thinking tasks. The test is easy<br />

to use for stroke survivors with<br />

movement and communication<br />

problems and is simple to roll<br />

out in hospitals. OxMET is a<br />

cornerstone of advancing stroke<br />

research and care and will enable<br />

us to understand the thinking<br />

problems stroke survivors struggle<br />

with daily, so we can develop<br />

new tailored treatments that allow<br />

stroke survivors to live their best<br />

possible lives after a stroke”<br />

Glen Eastick also wants people<br />

to realise that stroke can affect<br />

people who are young and fit –<br />

he was just 33 when he had his<br />

stroke in July 2020.<br />

Glen’s symptoms started while he<br />

was preparing his lunch. “I briefly<br />

lost the use of my arm for about ten<br />

seconds and dribbled a bit but then<br />

continued making lunch,” said Glen.<br />

“Then when I went into my next<br />

online session I realised I couldn’t<br />

talk. Nothing was coming out<br />

except the odd word. My client<br />

was saying are you ok?<br />

“My girlfriend Bex was out on a<br />

walk with our six-week-old baby<br />

Evie and as soon as she came<br />

back she realised something was<br />

wrong as I was struggling to talk.<br />

She called the ambulance and I<br />

was rushed into hospital.”<br />

Ironically, the stroke specialty<br />

doctor waiting to treat Glen at<br />

the Queen Alexandra Hospital in<br />

Portsmouth, was James Beckett<br />

who is also one of his personal<br />

fitness clients.<br />

A scan confirmed that Glen<br />

had had a stroke and he was<br />

thrombolysed – given special<br />

drugs to dissolve the clot which<br />

was blocking the blood supply<br />

and killing cells in his brain.<br />

“Despite stroke<br />

still being the<br />

fourth biggest<br />

killer in the <strong>UK</strong>,<br />

research has<br />

helped to more<br />

than halve the<br />

rate of deaths<br />

from stroke over<br />

the last three<br />

decades. It’s<br />

absolutely crucial<br />

that we continue<br />

this progress,<br />

but we can’t do<br />

this without vital<br />

funding.”<br />

Thanks to the prompt action by<br />

Bex who spotted the “FAST”<br />

stroke symptoms, the skills<br />

of hospital staff and his own<br />

determination, Glen has made a<br />

good recovery.<br />

Doctors found that his stroke<br />

was caused by a PFO ‘hole in the<br />

heart’ which allowed clots to travel<br />

between the chambers of his<br />

heart and up to his brain. In July<br />

2021 he had an operation to close<br />

this hole at the John Radcliffe<br />

Hospital in Oxford.<br />

Now Glen is backing the Stroke<br />

Association’s call for more research<br />

into stroke. Despite the devastating<br />

impact of stroke, stroke research<br />

is chronically underfunded and<br />

receives far less funding than other<br />

health conditions that have similar<br />

life-long effects<br />

Juliet Bouverie OBE, Chief<br />

Executive of the Stroke<br />

Association, said: “Stroke strikes<br />

every five minutes in the <strong>UK</strong> and<br />

while it changes lives in an instant,<br />

the brain can adapt and rebuild<br />

after stroke. That’s why research<br />

means everything to our nation’s<br />

1.3 million stroke survivors and<br />

their families, because of the<br />

life-changing impact it could have<br />

on their future. Our pioneering<br />

research has been at the centre<br />

of major breakthroughs that have<br />

saved lives and sparked innovation<br />

in stroke care and treatment. From<br />

laying the foundations for the Act<br />

FAST campaign, one of the most<br />

successful public health awareness<br />

campaigns in England, to funding<br />

early research into the emergency<br />

stroke treatment thrombectomy<br />

(the manual removal of strokecausing<br />

blood clots), many<br />

patients have been spared the<br />

most devastating effects of stroke<br />

as a result of our research.<br />

“Despite stroke still being the<br />

fourth biggest killer in the <strong>UK</strong>,<br />

research has helped to more<br />

than halve the rate of deaths from<br />

stroke over the last three decades.<br />

It’s absolutely crucial that we<br />

continue this progress, but we<br />

can’t do this without vital funding.<br />

Far less is spent ‘per survivor’<br />

on research into stroke than on<br />

research into any other health<br />

condition. We would never want to<br />

take researchers or money away<br />

from other conditions such as<br />

cancer, but we do want to replicate<br />

the success that cancer research<br />

has had, so that we can continue<br />

to make breakthroughs in stroke<br />

treatment and care.<br />

“Now our focus is on improving<br />

life, after stroke strikes. The<br />

Stroke Association is the only<br />

organisation dedicated to<br />

funding research into ongoing<br />

rehabilitation for stroke survivors.<br />

Our research means everything to<br />

stroke survivors and their families.<br />

It gives hope for a better recovery,<br />

living more independently, a<br />

future. We’re calling on people to<br />

donate where they can to support<br />

our research and help give stroke<br />

survivors and their families the<br />

progress they deserve.”<br />

Donate to help fund the research<br />

that could mean everything<br />

to stroke survivors and their<br />

loved ones. Funds raised will go<br />

towards vital services for stroke<br />

survivors across the <strong>UK</strong>, including<br />

support and pioneering research.<br />

Visit www.stroke.org.uk/<br />

supportresearch<br />

References<br />

1. Research conducted by 4Media<br />

Relations on behalf of the<br />

Stroke Association, April <strong>2022</strong><br />

2. Leading causes of death <strong>UK</strong><br />

(Nomis [England & Wales],<br />

National Records of Scotland<br />

[Scotland], NISRA [Northern<br />

Ireland]). This excludes deaths<br />

from external causes of<br />

mortality – e.g. accidental falls<br />

or accidental poisoning – and<br />

deaths from “symptoms, signs<br />

and ill-defined conditions”.<br />

3. Causes of death and disability<br />

for the <strong>UK</strong> taken from the<br />

Global Burden of Disease 2019<br />

4. <strong>UK</strong> Health Research Analysis<br />

2018 (<strong>UK</strong> Clinical Research<br />

Collaboration , 2020) ISBN<br />

978-0-903730-29-7. https://<br />

hrcsonline.net/reports/analysisreports/uk-health-researchanalysis-2018/<br />

5. Global Burden of Disease 2019<br />

https://vizhub.healthdata.org/<br />

gbd-compare/<br />

AMBULANCE <strong>UK</strong> - JUNE<br />

Do you have anything you would like to add or include in Newsline? Please contact us and let us know.<br />



SECAMB<br />

SECAmb and IC24<br />

celebrated at<br />

the Healthwatch<br />

Recognition Awards<br />

South East Coast <strong>Ambulance</strong><br />

Service NHS Foundation Trust<br />

(SECAmb), along with delivery<br />

partner Integrated Care 24<br />

(IC24), have been recognised at<br />

a prestigious award ceremony<br />

for their work to involve<br />

patients and the public in<br />

the design, procurement and<br />

implementation of the new<br />

enhanced NHS 111 service for<br />

Kent, Medway and Sussex.<br />

SECAmb and IC24 were<br />

recognised in the ‘Involving<br />

People in the Commissioning<br />

& Delivery of Services’<br />

category in the Healthwatch<br />

Recognition Awards, organised<br />

by both Healthwatch Kent and<br />

Healthwatch Medway.<br />

The event – in its first year –<br />

celebrated the best in health and<br />

social care in Kent and Medway.<br />

Some 200 guests came together<br />

at the ceremony, which took place<br />

on 30 March <strong>2022</strong> at Revelation<br />

Ashford, to recognise the<br />

achievements and hear ideas that<br />

they can use in their own work.<br />

SECAmb and IC24 were<br />

commended by Healthwatch for<br />

‘showing a real commitment to<br />

actively involving and listening to<br />

local people’ during development<br />

and launch of their five-year<br />

contract to provide the NHS 111<br />

service for Kent, Medway and<br />

Sussex.<br />

Healthwatch representatives<br />

and other lay members were<br />

closely consulted via a range of<br />

programme boards and working<br />

groups, shifting this engagement<br />

online during the pandemic to<br />

support development of the Direct<br />

Access Booking service and NHS<br />

111 First – a national initiative<br />

rolled out at pace to reduce the<br />

number of people in emergency<br />

departments and shorten queues<br />

by offering ED and onward care<br />

appointments, thereby helping to<br />

prevent the spread of COVID-19.<br />

Healthwatch volunteers Lyn<br />

and John Gallimore, said,<br />

“We have been involved at<br />

all stages from helping to<br />

develop the specification,<br />

through to the evaluation of the<br />

bidders’ responses, to the final<br />

procurement and the launch<br />

communication and engagement<br />

activity. It has been a remarkably<br />

interesting and rewarding<br />

experience. As we became more<br />

deeply involved our comments<br />

became integral to the whole<br />

process, which raised our<br />

confidence even more in offering<br />

the ‘patient voice’.”<br />

SECAmb’s Associate Director<br />

for Integrated Care (999 & 111),<br />

John J O’Sullivan, said: “We are<br />

delighted the 111 service has<br />

been recognised this way, and<br />

it reflects really positively on the<br />

hard work and commitment of<br />

our people, especially during<br />

the sustained demands and<br />

challenges that the COVID<br />

pandemic has presented. Great<br />

patient care is at the heart of<br />

what this service and SECAmb<br />

aspires to deliver and we regard<br />

the views of patients and the<br />

public as integral to programme<br />

and service design, and we will<br />

continue to explore new ways to<br />

involve and engage local people<br />

as our 111 service evolves and<br />

improves.”<br />

Katherine Pitts, Chief Strategy<br />

and Transformation Officer at<br />

IC24, said: “We’re very proud to<br />

receive this recognition and are<br />

even more proud of the way that<br />

our people and the patients who<br />

supported this work responded<br />

to the challenges presented by<br />

COVID-19, which really took hold<br />

as we prepared to implement<br />

the new service. As a social<br />

enterprise it is really important to<br />

us that we bring the patient voice<br />

closer to the design and delivery<br />

of services and have recently<br />

launched a patient network to<br />

support us with this.”<br />

Healthwatch Kent’s Manager,<br />

Robbie Goatham, added:<br />

“Healthwatch Kent and<br />

Healthwatch Medway work with<br />

every single health and social<br />

care organisation across the<br />

patch to ensure that they are<br />

hearing the public’s stories and<br />

using personal experiences<br />

to improve their services. This<br />

bird’s eye view means that we<br />

see what’s working well and<br />

what needs improving. Our<br />

Healthwatch Recognition Awards<br />

have given us the opportunity to<br />

take a moment to recognise and<br />

celebrate the best of health and<br />

social care in Kent and Medway.<br />

Congratulations to everyone who<br />

has been recognised.”<br />

<strong>UK</strong> medical charities<br />

join together to<br />

provide training<br />

videos for Ukraine<br />

war injuries,<br />

empowering citizens<br />

to potentially save<br />

the lives of others<br />

AMBULANCE <strong>UK</strong> - JUNE<br />

A series of training videos<br />

have been released today<br />

by a coalition of <strong>UK</strong> medical<br />

charities and senior trauma<br />

doctors to help civilians save<br />

lives in the war in Ukraine.<br />

London’s Air <strong>Ambulance</strong><br />

Charity, StreetDoctors and<br />

84<br />

For more news visit: www.ambulanceukonline.com


citizenAID have provided advice<br />

and support to create the<br />

videos in partnership, alongside<br />

a group of senior doctors and<br />

emergency trauma specialists<br />

including Prof David Lockey, Sir<br />

Keith Porter, Dr Phil Ward and<br />

Dr David McAroe.<br />

The videos are narrated by<br />

Ukrainian TV presenter and<br />

activist Timur Miroshnychenko.<br />

They have been translated<br />

into Ukrainian and Russian.<br />

An English version has been<br />

narrated by the British TV<br />

presenter and historian Dan<br />

Snow.<br />

The videos, produced by film<br />

and production company<br />

Objekt, were filmed at London’s<br />

Air <strong>Ambulance</strong> helipad base,<br />

and show doctors and<br />

paramedics demonstrating<br />

techniques to instantly treat<br />

injuries of the kind that will be<br />

found on the streets of Ukraine.<br />

The series of videos<br />

demonstrate simple lifesaving<br />

first aid skills that will allow<br />

civilians in Ukraine to potentially<br />

save the life of their fellow<br />

citizens.<br />

Using simple techniques and<br />

readily available materials, the<br />

videos will show what to do if<br />

someone is bleeding from a<br />

gunshot or sharp object such<br />

as shrapnel, what to do if<br />

someone has lost a limb, has<br />

sustained a burn, eye injury.<br />

There are also videos on how<br />

to stop serious bleeding by<br />

creating a tourniquet and how<br />

to put someone in the recovery<br />

Also available via Facebook:<br />

Civilian First Aid, Instagram:<br />

@civilian.firstaid, Twitter:<br />

@civ_firstaid, YouTube:<br />

Civilian First Aid and Telegram:<br />

@civilian_First_Aid<br />

Doctors Simon Jackson, Nick<br />

Rhead and Tom Kirschen who<br />

came up with the idea and<br />

organized its grassroots said:<br />

“The charities and doctors<br />

involved in this partnership<br />

are changing the way first aid<br />

training is delivered in conflicts.<br />

As we’re seeing in Ukraine,<br />

civilians are on the frontline,<br />

and this format means people<br />

without prior training will be<br />

able to equip themselves with<br />

simple life-saving skills. By<br />

harnessing the immediacy and<br />

shareability of social media, we<br />

hope this information will reach<br />

the greatest number of people<br />

and save lives. These videos<br />

can be stored, shared and used<br />

as a resource at the point of<br />

care, which understandably is<br />

something traditional first aid<br />

teaching cannot achieve.”<br />

SWAST<br />

South Western<br />

<strong>Ambulance</strong>s donated<br />

to Ukraine<br />

Three decommissioned<br />

ambulances have been<br />

donated to the Government<br />

of Ukraine, by the South<br />

Western <strong>Ambulance</strong> Service<br />

NHS Foundation Trust<br />

(SWASFT), as part of the <strong>UK</strong>’s<br />

package of NHS ambulance<br />

donations.<br />

to those injured by Russian<br />

bombardments.<br />

Will Warrender, Chief Executive<br />

of SWASFT, said: “Like so many<br />

people around the world, we<br />

have watched on with great<br />

sadness at the ongoing conflict<br />

in Ukraine.<br />

“Along with other ambulance<br />

trusts around the country, we<br />

are humbled to be able to<br />

provide these ambulances to<br />

the Government of Ukraine and<br />

its people.<br />

“We hope that this small gesture<br />

goes some way to helping<br />

provide immediate frontline<br />

healthcare support to the many<br />

people who so desperately<br />

need it.”<br />

The donation will help replace<br />

Ukrainian ambulances lost to<br />

Russian attacks, bolstering the<br />

existing fleet’s resilience as the<br />

war continues.<br />

Mr Warrender, added: “The<br />

thoughts of everybody at<br />

SWASFT remain with the<br />

Ukrainian people and with our<br />

colleagues in the emergency<br />

services, who are carrying out<br />

lifesaving work in such difficult<br />

circumstances. They have our<br />

utmost respect.”<br />

Elizabeth O’Mahony, NHS<br />

England and NHS Improvement<br />

South West Regional Director,<br />

said: “The scale of the<br />

humanitarian crisis grows by<br />

the day and the NHS continues<br />

to provide support to Ukraine<br />

through aid donations. Through<br />

our co-ordinated work with<br />

DHSC, the <strong>UK</strong> has already<br />

provided more than 5.29 million<br />

items of medical supplies such<br />

as wound packs, doses of<br />

morphine, and intensive care<br />

equipment, and deploying<br />

a humanitarian team to the<br />

region.<br />

“I would like to thank<br />

SWASFT for donating the<br />

decommissioned ambulances<br />

to help Ukrainians continue to<br />

receive lifesaving care during<br />

this terrible conflict.”<br />

The ambulances were driven<br />

to a nearby Government air<br />

field by lead paramedic, Kathy,<br />

paramedics Howard and Trudy,<br />

and event manager, Des. From<br />

there, they will be transported<br />

to Poland’s border with Ukraine.<br />

The NHS’s national ambulance<br />

service fleet strategy requires<br />

the replacement of ambulance<br />

vehicles every five years.<br />

After this time, vehicles are<br />

decommissioned and either<br />

kept back for resilience, given<br />

to approved charities or sent<br />

to auction. All vehicles and<br />

medical supplies are checked<br />

before being sent to ensure they<br />

meet the standards required.<br />

position if they are unconscious.<br />

It is hoped that by knowing<br />

what to do, citizens will be<br />

empowered to provide key prehospital<br />

care and reduce the<br />

number of casualties.<br />

The ambulances recently left<br />

Bristol <strong>Ambulance</strong> Station to<br />

start their 1,200-mile journey to<br />

Poland’s border with Ukraine.<br />

Each ambulance contains a<br />

stretcher, scoop stretcher, long<br />

board and carry chair.<br />

AMBULANCE <strong>UK</strong> - JUNE<br />

All videos can be downloaded<br />

at civilianfirstaid.org<br />

The ambulances will provide<br />

urgent and immediate care<br />

For the latest <strong>Ambulance</strong> Service News visit: www.ambulancenewsdesk.com<br />



AMBULANCE <strong>UK</strong> - JUNE<br />

SECAMB<br />

SECAmb’s tenth<br />

Make Ready Centre<br />

to open<br />

<strong>Ambulance</strong> crews and staff will<br />

begin moving into a brand-new<br />

ambulance centre in Surrey.<br />

The Make Ready Centre in The<br />

Horseshoe, Banstead, is on<br />

the site of the Trust’s former<br />

headquarters and is South East<br />

Coast <strong>Ambulance</strong> Service’s<br />

(SECAmb’s) first new-build Make<br />

Ready Centre in the county.<br />

The development boasts a fleet<br />

workshop and the Trust’s Make<br />

Ready vehicle preparation system<br />

along with modern office space<br />

and rest and wellbeing facilities<br />

for staff.<br />

SECAmb’s Make Ready Centres<br />

involve specialist teams of<br />

staff cleaning, restocking and<br />

maintaining the Trust’s fleet.<br />

SECAmb currently operates nine<br />

Make Ready Centres across its<br />

region with the Banstead centre<br />

following on from the opening<br />

of Brighton Make Ready Centre<br />

which became operational at the<br />

end of 2020.<br />

<strong>Ambulance</strong> crews currently<br />

starting and ending their shifts<br />

at Epsom, Leatherhead, Redhill,<br />

Dorking and Godstone ambulance<br />

stations will instead start and<br />

finish at the new centre.<br />

Service to the surrounding area<br />

is protected with the new centre<br />

supported by a network of<br />

<strong>Ambulance</strong> Community Response<br />

Posts (ACRP) at both existing<br />

ambulance stations and additional<br />

sites. The move brings the area<br />

in line with the system SECAmb<br />

already operated across much of<br />

its region.<br />

The response posts have suitable<br />

rest facilities for crews between<br />

calls and when on a break.<br />

As previously outlined, SECAmb<br />

has sold or is in the process of<br />

selling its Leatherhead, Redhill,<br />

Dorking and Godstone sites for<br />

redevelopment with response<br />

posts either retained on the<br />

current sites or moved to nearby<br />

locations in the towns.<br />

Many of the Trust’s older<br />

ambulance stations are outdated<br />

and not always in the best<br />

location for current patient need.<br />

Redhill ambulance station has<br />

been sold but will be retained<br />

as a response post until 2023<br />

unless a suitable alternative is<br />

found in the town before next<br />

year. Leatherhead ambulance<br />

station has been sold and crews<br />

will move to a new response post,<br />

also in Kingston Road, later this<br />

summer. Godstone ambulance<br />

station has also been sold,<br />

subject to contract and planning<br />

permission. Crews will continue<br />

to use Godstone fire station as a<br />

response post while a search for<br />

a larger site continues and crews<br />

are due to begin using a further<br />

ACPR at Oxted fire station from<br />

the autumn.<br />

Epsom and Dorking ambulance<br />

stations remain as response<br />

posts. The Trust also has a<br />

response post at Surrey Fire and<br />

Rescue Headquarters in Reigate.<br />

Staff from Redhill <strong>Ambulance</strong><br />

Station will move into the new<br />

centre on Monday (16 May) with<br />

their colleagues joining them in<br />

staggered moves throughout the<br />

week.<br />

SECAmb Operating Unit Manager<br />

for Gatwick & Redhill, Paul<br />

Fisher said: “It’s great that the<br />

new centre is becoming fully<br />

operational. The new premises<br />

will provide staff with a modern<br />

building and bring this part of<br />

Surrey in line with the way in<br />

which we operate across the<br />

majority of our region including the<br />

neighbouring Gatwick area.<br />

“The public should be reassured<br />

that we are protecting the service<br />

we provide to the surrounding<br />

towns by operating from response<br />

posts at existing and new sites.<br />

I would like to thank everyone<br />

involved in this exciting project<br />

which will improve the way we<br />

operate and I look forward to<br />

seeing staff make it their home<br />

over the coming weeks.”<br />

What is Make Ready?<br />

Make Ready Centres house<br />

specialist teams of staff employed<br />

to clean, restock and maintain the<br />

Trust’s fleet.<br />

• The Make Ready initiative<br />

significantly enhances and<br />

improves the service SECAmb<br />

provides to the community.<br />

• It minimises the risk of crossinfection,<br />

frees up front-line<br />

staff – who traditionally cleaned<br />

and re-stocked ambulances<br />

– to spend more time treating<br />

patients, and keeps vehicles on<br />

the road for longer.<br />

• The system ensures that<br />

specially-trained operatives<br />

regularly deep-clean, restock<br />

and check vehicles for<br />

mechanical faults.<br />

• Make Ready Centres are<br />

supported by a network<br />

of <strong>Ambulance</strong> Community<br />

Responses Posts (ACRPs)<br />

across the area.<br />

• During shifts, staff will respond<br />

from the ACRPs which will<br />

provide facilities for staff. These<br />

are located based on patient<br />

demand.<br />

• Crews are expected to continue<br />

to respond from the same<br />

towns under the system but<br />

begin and end their shifts at<br />

staggered times with a vehicle<br />

that is fully prepared for them.<br />

• The system ensures crews have<br />

access to improved training<br />

facilities and opportunities<br />

and increased support from<br />

managers.<br />

Midlands Air<br />

<strong>Ambulance</strong> Charity<br />

extends operational<br />

hours<br />

Patients in Gloucestershire,<br />

Herefordshire and<br />

Worcestershire are already<br />

benefitting as Midlands Air<br />

<strong>Ambulance</strong> Charity’s southern<br />

critical care car is now<br />

operating into the night to meet<br />

increasing demand.<br />

The charity has changed its<br />

operational hours so that its<br />

vital lifesaving car will now run<br />

until 2am, allowing the team to<br />

attend a greater number of critical<br />

emergencies. In the first month of<br />

operation, the advanced clinical<br />

team has responded to almost 30<br />

medical and traumatic incidents<br />

86<br />

For further recruitment vacancies visit: www.ambulanceukonline.com


between the extended operating<br />

hours of 8pm and 2am. Seven<br />

of these call outs were to serious<br />

incidents, demonstrating the<br />

direct need for the expertise of<br />

Midlands Air <strong>Ambulance</strong> Charity’s<br />

two critical care paramedics onboard.<br />

The car was dispatched<br />

to a variety of incident types<br />

including road traffic collisions,<br />

accidental injuries, assaults and<br />

medical conditions.<br />

Previously the rapid response<br />

vehicle, based at the charity’s<br />

Strensham airbase in<br />

Worcestershire, ran between<br />

8am and 8pm with one specialist<br />

critical care paramedic on-board.<br />

Following analysis of the times of<br />

calls where patients are in critical<br />

condition and could benefit from<br />

the advanced treatment, surgical<br />

skills, medicines and hospital-level<br />

equipment rapidly brought to<br />

scene, the service now operates<br />

its southern critical care car<br />

between 2pm and 2am with two<br />

critical care paramedics.<br />

Ian Jones, clinical operations<br />

director for Midlands Air<br />

<strong>Ambulance</strong> Charity, said: “We<br />

are committed to continuous<br />

improvement and delivering<br />

advanced patient care, which<br />

is why we constantly review<br />

patient data to ensure we<br />

provide the very best care to<br />

those who need it. When the<br />

research demonstrated that<br />

patients across Gloucestershire,<br />

Herefordshire and Worcestershire<br />

would potentially benefit from our<br />

expertise outside of our current<br />

operational hours, we knew we<br />

needed to adapt. This change<br />

of operating model has enabled<br />

us to attend those critically ill or<br />

injured via our southern critical<br />

care car beyond the times our air<br />

ambulance helicopters can fly.”<br />

Since April, the charity operates<br />

its lifesaving service 19 hours<br />

per day, rapidly bringing parts<br />

of the hospital to the patient in<br />

an average of just ten minutes.<br />

The operational day starts at<br />

7am via helicopter from RAF<br />

Cosford in Shropshire and the<br />

central critical care car (covering<br />

Birmingham and the Black<br />

Country, at 8am via helicopters<br />

at the charity’s Strensham<br />

airbase in Worcestershire and<br />

Tatenhill airbase in Staffordshire,<br />

from 10am via the northern<br />

critical care car (which covers<br />

Staffordshire and Shropshire)<br />

and at 2pm for the southern<br />

critical care car, covering<br />

Gloucestershire, Herefordshire<br />

and Worcestershire, which is also<br />

based at Strensham.<br />

The critical care cars carry<br />

the same advanced lifesaving<br />

equipment as the helicopters,<br />

such as hospital grade ventilators<br />

and a mechanical CPR machine,<br />

known as the Lucas device and<br />

Two of Midlands Air <strong>Ambulance</strong> Charity’s critical care paramedics,<br />

Mike Andrews (L) and Steven ‘Mitch’ Mitchell (R)<br />

advanced analgesic and sedative<br />

drugs not carried on NHS<br />

ambulances.<br />

Ian continues: “The way our<br />

clinical team provides patient care<br />

continually evolves. Thirty years<br />

ago, when we were first founded,<br />

our aim was to take the patient<br />

to the most appropriate hospital<br />

as swiftly as possible with timely<br />

interventions to preserve life. Fast<br />

forward to today and we aim to<br />

bring critical care rapidly to the<br />

patient, giving them the best<br />

possible chance of survival and<br />

good recovery before we leave the<br />

incident scene.<br />

“We can deliver this exceptional<br />

care via helicopter or critical care<br />

car and we are proud to extend<br />

our availability into the night,<br />

which is already proving to be<br />

an effective service within the<br />

southern counties we cover.”<br />

Find out more about Midlands Air<br />

<strong>Ambulance</strong> Charity and its fleet of<br />

three air ambulance helicopters<br />

and three critical care cars via<br />

www.midlandsairambulance.<br />

com/missions and follow the<br />

organisation on social media.<br />

NWAS<br />

NHS 111 service<br />

launches pilot text<br />

support service for<br />

patients<br />

An SMS pilot offering quick and<br />

easy access to health advice<br />

following a call is currently<br />

being trialled by NHS 111 in the<br />

North West.<br />

Helpful care advice, which is<br />

usually read to the caller following<br />

an assessment by NHS 111, will<br />

now be sent in a text message,<br />

making it easier for people to<br />

digest and refer back to. This will<br />

also reduce the length of the call,<br />

allowing NHS 111 to answer even<br />

more requests for urgent care<br />

advice from the public.<br />

When people call 111, if they are<br />

considered suitable for the text<br />

service, the health advisor will<br />

check they have access to receive<br />

SMS messages and give them the<br />

option to receive the appropriate<br />

care advice via SMS rather than<br />

listen to it being read aloud over<br />

the phone.<br />

When healthcare advice is<br />

given verbally, it raises the<br />

possibility that the caller may<br />

only remember or act on part of<br />

the advice given. This can mean<br />

people need to call back or seek<br />

further support from other NHS<br />

services. Having the information<br />

available to read again on<br />

their mobile phone will help to<br />

improve patient understanding<br />

of the advice, helping to reduce<br />

avoidable future contact with<br />

NHS services.<br />

111 Senior Service Delivery<br />

Manager Sally Rose said: “We<br />

handle over 30,000 calls per week<br />

in 111 and are always looking to<br />

make improvements that benefit<br />

overall patient care.<br />

“The pilot has been running for<br />

just over a month and we have<br />

already had feedback from our<br />

patients who have said they find<br />

it helpful.<br />

“It is enabling patients to properly<br />

receive all the advice, giving them<br />

time to digest the information at<br />

their own pace, whilst allowing<br />

them to refer back to the care<br />

advice following the call.<br />

“It is no secret how busy NHS 111<br />

has been and continues to be,<br />

and an added benefit of this pilot<br />

is the time it saves on each call,<br />

which allows our health advisors<br />

to assist the next patient more<br />

quickly.”<br />

The NHS 111 service is available<br />

24 hours a day by visiting 111.<br />

nhs.uk or dialling 111. This pilot<br />

is currently optional for people<br />

calling NHS 111.<br />

AMBULANCE <strong>UK</strong> - JUNE<br />

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WAS<br />

Modern new<br />

station for Cardiff<br />

ambulance crews<br />

The Welsh <strong>Ambulance</strong> Service<br />

has unveiled a state-of-the-art<br />

new station in Cardiff.<br />

The £8 million Welsh Governmentfunded<br />

facility on the Avenue<br />

Industrial Estate in Pontprennau is<br />

the new home of emergency and<br />

non-emergency crews previously<br />

based at the ageing Blackweir<br />

station.<br />

The Trust’s Cycle Response Unit<br />

is also based in the new facility,<br />

which boasts a Wellbeing Suite for<br />

staff and a ‘Make Ready Depot’<br />

where dedicated Fleet Assistants<br />

clean and re-stock vehicles,<br />

enabling clinicians to spend more<br />

time with patients.<br />

Rob Brunnock, the Welsh<br />

<strong>Ambulance</strong> Service’s Locality<br />

Manager for Cardiff, said: “This<br />

project has been many years in<br />

the pipeline so we’re thrilled that<br />

it’s now complete.<br />

“We have fond memories of our<br />

time at Blackweir station, but the<br />

building was of its time and no<br />

longer fit-for-purpose.<br />

“This is a 21st century ambulance<br />

station to be proud of, and it<br />

means that crews finally get the<br />

facilities they deserve, which<br />

ultimately means a better service<br />

for people in Cardiff.<br />

“The Make Ready Depot in<br />

particular is a huge advance and<br />

not only frees up crews to spend<br />

more time in the community but<br />

also improves infection control,<br />

which has been more important<br />

than ever through the Covid-19<br />

pandemic.”<br />

Welsh Government has invested<br />

£8 million into the project, which<br />

began in July 2020 with the<br />

remodelling of the former Merton<br />

House.<br />

The opening is part of a broader<br />

programme of work to modernise<br />

the Trust’s estate, which last<br />

month saw the unveiling of a new<br />

station in Aberaeron for crews<br />

previously based in a Portakabin.<br />

Richard Davies, Assistant<br />

Director of Capital and Estates,<br />

said: “One of our key priorities<br />

as an organisation is to ensure<br />

our people have access to<br />

facilities that are safe, well<br />

maintained and fit-for-purpose<br />

and which allow them to serve<br />

communities to the best of their<br />

ability.<br />

“We’re grateful to Welsh<br />

Government for their investment in<br />

this project.”<br />

Eluned Morgan, Minister for<br />

Health and Social Services,<br />

added: “I am delighted this new<br />

ambulance station has opened in<br />

Cardiff.<br />

“These state-of-the art facilities<br />

will benefit local communities<br />

by increasing the time crews<br />

can spend with sick and injured<br />

people; ensure greater infection<br />

control of vehicles and equipment<br />

and help to maintain and develop<br />

ambulance staff skills.<br />

“I look forward to seeing the new<br />

facilities in action soon.”<br />

London’s Air<br />

<strong>Ambulance</strong> Charity<br />

announces most<br />

successful Gala in<br />

its history, raising a<br />

record £944,000<br />

London’s Air <strong>Ambulance</strong><br />

Charity, the service that delivers<br />

rapid response and cuttingedge<br />

medical care to help save<br />

lives in the city has announced<br />

the total raised at their Gala<br />

dinner was a record £944,000.<br />

This is the equivalent of over 400<br />

potentially life-saving missions,<br />

helping the capital’s only<br />

helicopter emergency service to<br />

continue to provide immediate<br />

hospital level care to the 10 million<br />

people who live, work and travel in<br />

the capital. The need for support<br />

is particularly great as the Charity<br />

must raise an additional £15million<br />

by 2024 to replace their current<br />

helicopter fleet.<br />

The Gala was attended by the<br />

Charity’s Patron, His Royal<br />

Highness The Duke of Cambridge.<br />

The Duke met with some of the<br />

heroic medical and operational<br />

crew to thank them for their<br />

service, as well as meeting an<br />

inspirational patient of the service,<br />

Bruno, whose life was saved by<br />

the London’s Air <strong>Ambulance</strong> team<br />

when he was just 11. Bruno and<br />

his father, Daniel Machado, later<br />

gave a powerful speech to the<br />

assembled guests.<br />

The Duke also delivered a moving<br />

speech in support of the charity<br />

and its appeal for two new<br />

helicopters. As an air ambulance<br />

pilot himself, the Duke has<br />

witnessed the positive impact<br />

of rapid response trauma work<br />

first-hand.<br />

His Royal Highness The Duke of<br />

Cambridge said:<br />

What struck me when working<br />

as an air ambulance pilot was<br />

how serious injury does not<br />

discriminate. It can happen<br />

to anyone. At any time. In any<br />

place. Just one moment can turn<br />

a life upside down. Earlier this<br />

evening, I had the great privilege<br />

to meet a young man named<br />

Bruno, and his father Daniel.<br />

At age 11, Bruno was knocked<br />

AMBULANCE <strong>UK</strong> - JUNE<br />

88<br />

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off his scooter by a vehicle and<br />

suffered a serious brain injury.<br />

London’s Air <strong>Ambulance</strong> flew to<br />

him immediately, arriving within<br />

minutes to bring the hospital to<br />

his side and saving his life. As a<br />

charity, London’s Air <strong>Ambulance</strong> is<br />

reliant on support from the public.<br />

Tonight, your generosity will go<br />

towards this ambitious plan and<br />

will enable the charity to do even<br />

more in the future to deliver first<br />

class care when Londoners need<br />

it most.<br />

The event, held at The Londoner<br />

Hotel in Leicester Square, was<br />

also attended by a number of<br />

VIP guests, including Tamara<br />

Beckwith and her husband<br />

Giorgio Veroni. Sotheby’s<br />

Chairman Sir Harry Dalmeny was<br />

the auctioneer for the evening<br />

and the event was hosted by<br />

presenter and comedian Sindhu<br />

Vee. Entertainment was provided<br />

by Alessandro Ristori and the<br />

Portofinos, and Saloon Star.<br />

Jonathan Jenkins, CEO of<br />

London’s Air <strong>Ambulance</strong> Charity<br />

said;<br />

“When a patient is critically<br />

injured, there is often no time to<br />

get that person to hospital. In<br />

those instances, our teams can<br />

provide a lifeline, arriving within<br />

11 minutes to perform advanced<br />

interventions at scene to try and<br />

save a life. But they can only<br />

be there thanks to our generous<br />

supporters. It costs around<br />

£10million to deliver our service,<br />

the vast majority of which we have<br />

to find from donations. In addition<br />

we know that by 2024 we also<br />

need to raise an additional<br />

£15million so we can replace our<br />

current helicopter fleet.<br />

That is why we are so grateful to<br />

the Duke for his sincere support<br />

for our cause, as shown by his<br />

attendance and heartfelt speech<br />

at the Gala. He continues to help<br />

us raise awareness of the unique<br />

work we do and inspire vital<br />

support so that we can continue<br />

to save lives.<br />

“It is humbling to see so many<br />

people donating so generously<br />

to our charity, making it our most<br />

successful Gala to date. All the<br />

funds raised will help us continue<br />

to be there for London when a life<br />

is on the line.<br />

“We are also very grateful to<br />

our committee, our sponsors<br />

AlbaCore Capital and CoinShares<br />

International Limited; to each<br />

of the table hosts, and to our<br />

auctioneer Lord Harry Dalmeny<br />

for helping us raise so much on<br />

the night.”<br />

World Extreme<br />

Medicine prepares<br />

for greatest<br />

challenge on<br />

Ukraine’s frontline<br />

Born out of expeditions over<br />

25 years ago, World Extreme<br />

Medicine is now in the middle<br />

of one of its greatest challenges<br />

- delivering highly specialised<br />

trauma care equipment to its<br />

network on Ukraine’s frontline.<br />

World Extreme Medicine is one<br />

of the world’s leading providers<br />

of education, conferences,<br />

consultancy, and medical cover<br />

in extreme medicine. Every year<br />

it helps thousands of medical<br />

and healthcare workers push the<br />

boundaries of their abilities and<br />

enables them to thrive and deliver<br />

in remote, austere, and hostile<br />

environments.<br />

Now a series of convoys,<br />

known as Medics4Ukraine, are<br />

being co-ordinated by a team<br />

of medical professionals and<br />

extreme medicine experts from<br />

its network, carrying highly<br />

specialised and focused medical<br />

equipment. The first convoy<br />

successfully delivered its cargo of<br />

urgently needed medical supplies<br />

directly into Ukraine in early April,<br />

including tourniquets, airway<br />

management kits, paramedic<br />

bags and bespoke trauma kits for<br />

improvised field hospitals.<br />

Convoy two will transport blood<br />

clotting agents, analgesic pain<br />

relief and antibiotics directly to<br />

frontline units including those in<br />

besieged cities such as Maruipol,<br />

Kherson and Kharkhiv.<br />

“What makes these convoys<br />

different is the network of medics<br />

helping us inside Ukraine, which<br />

means we can bypass many of<br />

the checkpoints and bottlenecks<br />

to get to the people who most<br />

need trauma kits the most – and<br />

quickly,” explains Mark Hannaford,<br />

founder of World Extreme<br />

Medicine.<br />

“Hospital staff in Ukraine are<br />

working non-stop in dangerous<br />

conditions, with resources<br />

diminishing by each passing<br />

day. We have been in direct<br />

contact with Ukrainian medical<br />

professionals, and their current<br />

situation is only set to get worse.”<br />

Drawing on the experience of<br />

organising successful medical<br />

equipment convoys to Syria<br />

and Myanmar the team have<br />

contacts, medical expertise, and<br />

the logistical setup to deliver<br />

convoys directly to hospitals on<br />

the frontline in Ukraine. Mark<br />

continues, “The objective is<br />

to send over multiple convoys<br />

throughout the conflict, which<br />

will each time supply medical<br />

equipment that is most in<br />

demand.”<br />

“The convoy has delivered<br />

lifesaving equipment. We are<br />

all medics. We talk the same<br />

language - the World Extreme<br />

medics can get us exactly what<br />

we so desperately need,” says<br />

Dr Olinsky an emergency doctor<br />

stationed in Lviv.<br />

“This was not an easy journey<br />

to make due to the nature of<br />

the conflict and the flow of<br />

the refugees out of Ukraine,”<br />

continues Mark. “It was<br />

heartbreaking to see, but what<br />

drives us on is making sure that<br />

supplies reach the East of the<br />

country, where they are most in<br />

need.”<br />

Find out more information and<br />

donate to the ‘Medics4Ukraine’<br />

fundraising appeal today. Visit<br />

https://www.gofundme.com/f/<br />

medics4ukraine<br />

(Left to Right) Luca Alfatti World Extreme Medicine Faculty / Co-Lead<br />

for Medics4Ukraine, Dr.Olinsky Emergency Doctor stationed in Lviv,<br />

Ukrainian female soldier and Stepan Skobenyuk © Mark Hannaford,<br />

World Extreme Medicine<br />

AMBULANCE <strong>UK</strong> - JUNE<br />

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London’s Air<br />

<strong>Ambulance</strong> formally<br />

opens new helipad<br />

space following<br />

campaign during<br />

30th anniversary<br />

London’s Air <strong>Ambulance</strong> Charity<br />

has celebrated the official<br />

opening of its new helipad<br />

space which will potentially<br />

give critically injured patients<br />

across London a better chance<br />

of survival by shaving valuable<br />

seconds off the advanced<br />

trauma team’s response times.<br />

The new offices are positioned<br />

closer to the flight deck, enabling<br />

the crew to reach the aircraft<br />

faster when a trauma call comes<br />

in. The new office complex also<br />

aims to improve crew wellbeing<br />

by giving space to debrief and<br />

decompress, vital for the mental<br />

health of the teams.<br />

At a ceremony at its base on the<br />

rooftop of The Royal London<br />

Hospital, funders, officials and<br />

crew members formally cut the<br />

ribbon to mark its first day in<br />

operation. The ceremony was<br />

attended by Minister for Health Ed<br />

Argar, who gave a short speech<br />

to mark the Department for Health<br />

and Social Care’s support for<br />

the project, and Sally Abbott,<br />

the Head of Fundraising at the<br />

HELP Appeal which provided<br />

a generous grant of £550,000<br />

towards the project.<br />

London’s Air <strong>Ambulance</strong> Charity<br />

successfully bid for a grant of<br />

£1.4 million from the £10 million<br />

capital fund made available by<br />

DHSC to Air <strong>Ambulance</strong>s in 2019.<br />

The grant was awarded to fund<br />

the vital redevelopment of the<br />

helipad base as well as a package<br />

of cutting-edge operational and<br />

training equipment to ensure<br />

the world leading medical teams<br />

continue to lead the way in prehospital<br />

trauma care.<br />

The Charity launched the<br />

campaign to raise the money for<br />

the facilities during a visit from<br />

their Patron, HRH The Duke of<br />

Cambridge to mark the 30th<br />

anniversary of the charity in<br />

January 2019.<br />

After initial feasibility work, the<br />

construction of the new facilities<br />

begun in September 2021. The<br />

facilities, which guests were able<br />

to view during the ceremony<br />

include;<br />

• An elevated operations room<br />

directly underneath the flight<br />

deck for pilots, fire crew and<br />

medical team. This will provide<br />

quicker access to the aircraft<br />

for faster dispatch and is<br />

anticipated to save 20-30<br />

seconds off each launch.<br />

• A quiet space for post-mission<br />

debriefs<br />

• A “safe space” for on-duty<br />

teams to find respite after<br />

challenging missions<br />

• A large multi-use training room<br />

/ simulation theatre for teaching<br />

and moulages<br />

• Rest pods for frontline crews.<br />

Jonathan Jenkins, CEO of<br />

London’s Air <strong>Ambulance</strong> Charity,<br />

said;<br />

Every second counts for seriously<br />

injured patients. By reducing<br />

the time it will take to get the<br />

helicopter airborne, the service will<br />

be able to respond to its patients<br />

ever faster, improve training and<br />

make sure its crews have the<br />

space they need for their mental<br />

health and wellbeing. It will also<br />

ensure that the world-class, world<br />

renowned service has the facilities<br />

to reflect this.<br />

We are immensely grateful to<br />

the DHSC, to the County Air<br />

<strong>Ambulance</strong> Trust, to our partners<br />

Barts Health NHS Trust and to the<br />

people across London who gave<br />

so generously to support this vital<br />

work. Thanks to them our doctors<br />

and paramedics can get to the<br />

side of a critically injured person<br />

as quickly as possible, providing<br />

rapid response care at the scene<br />

when there is no time to get to<br />

hospital.<br />

Minister for Health, Edward Argar,<br />

said;<br />

“Our £10 million funding for air<br />

ambulances has helped fantastic<br />

organisations such as London’s<br />

Air <strong>Ambulance</strong> Charity to invest<br />

in innovative operational and<br />

training equipment and crucial<br />

infrastructure so response teams<br />

continue to be ahead of the game<br />

in pre-hospital trauma care.<br />

“Air ambulances play a life-saving<br />

role in our emergency services<br />

by supporting the NHS and<br />

treating people in the most critical<br />

condition – I am thankful for all our<br />

rapid response teams, and it was<br />

a pleasure and privilege to visit<br />

the London’s Air <strong>Ambulance</strong> team<br />

once again, following my visit in<br />

January 2020.”<br />

A grant of £550,000 was also<br />

provided by the HELP Appeal,<br />

which is the only charity in the<br />

country dedicated to funding NHS<br />

hospital and air ambulance base<br />

helipads.<br />

AMBULANCE <strong>UK</strong> - JUNE<br />

Sally Abbott, Head of Fundraising<br />

at the HELP Appeal, said;<br />

“The HELP Appeal charity focuses<br />

on saving lives, whether that’s<br />

funding NHS hospital helipads,<br />

critical care cars or air ambulance<br />

medical equipment. We are<br />

extremely proud that this is the<br />

first time we have funded a facility<br />

90<br />

For further recruitment vacancies visit: www.ambulanceukonline.com


which will help the fabulous air<br />

ambulance crew, who are under<br />

immense pressure to save lives in<br />

incredibly difficult situations. We<br />

hope this much needed space will<br />

give them the opportunity to rest<br />

and recover from their missions.”<br />

Alistair Chesser, Group Chief<br />

Medical Officer at Barts Health<br />

NHS Trust, said;<br />

“We are incredibly proud to<br />

be partners of London’s Air<br />

<strong>Ambulance</strong>. Thanks to these new<br />

facilities our doctors will be able<br />

to provide life-saving care for<br />

patients across London as soon<br />

as possible.”<br />

London’s Air <strong>Ambulance</strong> expert<br />

teams can deliver complex lifesaving<br />

interventions at the scene<br />

of an incident such as pre-hospital<br />

emergency anaesthesia; blood<br />

transfusion; thoracotomy (a<br />

surgical procedure which opens<br />

up the rib cage cavity to manually<br />

massage the heart) and REBOA<br />

(where a balloon is fed into the<br />

major blood vessels through an<br />

injection into the leg), all of which<br />

are known to have increased<br />

patient survival rates after<br />

traumatic injury.<br />

London’s Air <strong>Ambulance</strong> is a<br />

charity, operating in partnership<br />

with Barts Health NHS Trust<br />

and London <strong>Ambulance</strong> Service<br />

(LAS) NHS Trust. Barts Health<br />

NHS Trust employs and pays<br />

the doctors and provides the<br />

helipad space and LAS provide<br />

the paramedics as well as the<br />

flight paramedic situated in the<br />

control room who is responsible<br />

for dispatching London’s Air<br />

<strong>Ambulance</strong> to the most critically<br />

injured people in London, 24<br />

hours a day.<br />

Since its inception London’s<br />

Air <strong>Ambulance</strong> has developed<br />

cutting-edge medical care<br />

normally only found in the hospital<br />

Emergency Department for use at<br />

the roadside. The innovations and<br />

procedures it has developed have<br />

been adopted across the world to<br />

help save lives.<br />

St John <strong>Ambulance</strong><br />

CYMRU - Rhayader<br />

Presentation Day<br />

The amazing work of our<br />

Rhayader volunteers was<br />

recognised recently at a special<br />

event held at their ambulance<br />

hall.<br />

Active for nearly 80 years, the<br />

division has established itself as a<br />

hub of the community, supporting<br />

events big and small and caring<br />

for those who need them.<br />

In 1999, they started a community<br />

first responder service, which has<br />

rapidly grown to become a lifeline<br />

for locals across Mid Wales. In<br />

2021 alone, they responded to<br />

a massive 570 emergency calls,<br />

which they’re on track to exceed<br />

in <strong>2022</strong>.<br />

At the event, awards were<br />

presented by a number of special<br />

guests, including Jason Killens,<br />

WAST CEO; Robin Gibson Watt,<br />

Deputy Lord Lieutenant; and<br />

Councillor Mrs Lee Price, Mayor<br />

of Powys.<br />

Also in attendance was our<br />

Prior for Wales Sir Paul Williams<br />

and Chief Executive Officer<br />

Helen Smith, who presented<br />

a commemorative plaque to<br />

Divisional Officer In Charge (Unit<br />

Manager) Martyn Price.<br />

Our Chief Volunteer Richie Paskell<br />

said:<br />

“St John <strong>Ambulance</strong> Cymru<br />

have a proud history, helping<br />

communities for over one hundred<br />

years. Our presence in Wales has<br />

always meant that there will be a<br />

first aider close by when people<br />

need one. The Rhayader volunteer<br />

first responders and the service<br />

they provide to the communities<br />

of Mid Wales truly embodies this,<br />

and I am so proud of them all.”<br />

corpuls now<br />

connects with iOS<br />

via Bluetooth<br />

corpuls devices now fully<br />

integrate with Apple iOS, the<br />

first defibrillator/ monitor on the<br />

market to do so. This was the<br />

next logical step for corpuls,<br />

being fully interoperable with all<br />

systems, allowing Services to<br />

reap the benefit of innovations<br />

in the transfer, analysis, and<br />

interpretation of data.<br />

The NHS Long Term Plan<br />

underpins the importance of<br />

technology and its role in the NHS<br />

moving forward; setting out the<br />

critical priorities that will support<br />

digital transformation and provide<br />

a step change in the way the NHS<br />

cares for patients.<br />

Paramedics in England will benefit<br />

from the roll out of 30,000 iPads<br />

aimed at increasing patient care<br />

by faster and more accurate<br />

transfer of data, access to patient<br />

records, and virtual collaboration<br />

with other relevant clinicians whilst<br />

on scene.<br />

The full suite of corpuls products,<br />

available for purchase or lease<br />

from The Ortus Group, help<br />

fully realise the benefits brought<br />

by digital transformation and<br />

seamless, secure data transfer.<br />

Fully integrated wireless<br />

transmission of data over WiFi,<br />

4G, or locally via Low Energy<br />

Bluetooth (LE BT) allows bidirectional<br />

transfer of live data to<br />

Electronic Patient Records (ePRF),<br />

Hospitals, specialist clinicians or<br />

other tactical units that may be<br />

providing support.<br />

With iOS integration, ePRF<br />

systems can now push patient<br />

data direct to corpuls devices,<br />

so the paramedics don’t have to.<br />

All D-ECGs, vital parameters and<br />

events can be sent automatically<br />

to the ePRF allowing for smoother<br />

and more accurate handover of<br />

patients to receiving hospitals.<br />

When connected via GSM or<br />

WLAN, live transmission of all<br />

mission data can be sent to<br />

hospitals or specialist clinicians to<br />

help provide immediate support<br />

where required or make decisions<br />

on where to take patients for<br />

further treatment. Utilising the<br />

conferencing facility, missions<br />

using the corpuls system can<br />

initiate video calls with multiple<br />

other ‘tactical units’ at once,<br />

sending images, videos, voice<br />

notes and messages.<br />

Corpuls devices are available to<br />

the <strong>UK</strong> market from<br />

The Ortus Group<br />

www.theortusgroup.com<br />

08454594705<br />

AMBULANCE <strong>UK</strong> - JUNE<br />

For the latest <strong>Ambulance</strong> Service News visit: www.ambulancenewsdesk.com<br />



WAS News<br />

Trust appoints two new Non-<br />

Executive Directors<br />

The Welsh <strong>Ambulance</strong> Service has<br />

appointed two new Non-Executive<br />

Directors to its Board.<br />

Ceri Jackson, who has held a number of senior<br />

roles in the charity sector, and Hannah Rowan<br />

(nee Burch) who also has eight years’ experience<br />

in the third sector after beginning her career as a<br />

teacher, took up their posts on 01 April <strong>2022</strong>.<br />

Ceri, who lives in Cardiff, has over the last year<br />

been interim Non-Executive Director for the<br />

Trust and is also a Non-Executive Director for<br />

the Stroke Association and Sight Life.<br />

Hannah Rowan (nee Burch)<br />

Non-Executive Directors are appointed on<br />

a fixed term basis by the Health Minister<br />

and bring to the Board independence of<br />

judgement, diversity of background and a wide<br />

range of skills and expertise drawn from public,<br />

third and private sectors.<br />

They work with Executive Directors to develop<br />

strategy, policy and ensure sound governance,<br />

and ensure the Trust delivers services<br />

and performs effectively at a strategic and<br />

operational level.<br />

News<br />

London’s Air <strong>Ambulance</strong><br />

Charity boosts diversity by<br />

appointing five new trustees<br />

to its board<br />

She said: “I am delighted to be joining the<br />

Board of WAST as Non-Executive Director<br />

after a year in the interim role.<br />

“I have thoroughly enjoyed the challenge and<br />

am excited to help shape the future of this<br />

proud organisation as it looks to transform<br />

services across Wales.”<br />

Ceri was the Interim Director of Strategy and<br />

Transformation at Ty Hafan children’s hospice<br />

until 2020, and has previously worked as both<br />

the Director and Head of Community at the<br />

Royal National Institute of Blind People (RNIB).<br />

Hannah, also from Cardiff, is currently Change<br />

Manager for Citizens Advice and is also a Non-<br />

Executive Director for Qualifications Wales, the<br />

regulator for all non-degree qualifications in Wales.<br />

Hannah has a background as a business<br />

coach and specialises in high-level problem<br />

solving and strategic oversight.<br />

She said: “I am an enthusiastic advocate for<br />

equality, diversity and inclusion and the positive<br />

impact that this can have on the culture and<br />

performance of an organisation.<br />

London’s Air <strong>Ambulance</strong> Charity has<br />

announced the recruitment of five new<br />

trustees to the Charity’s board.<br />

Rita Chadha, Bianca Gill, Sheri Adigun, Gordon<br />

Pitman and Nick Goodwyn were appointed<br />

following a competitive process which saw<br />

over 40 applications to join the life-saving<br />

charity. It comes at a time of change on the<br />

Charity’s board with a new Chair, Bob Forsyth,<br />

appointed in March, a new Deputy Chair,<br />

Gemma Sherrington and two further trustees<br />

standing down in the summer.<br />

She has previously sat on several Boards<br />

in Wales in order to help review policy and<br />

practice across a range of areas, including<br />

health, social care and housing.<br />

“It is an honour to be joining the Board in the<br />

Non-Executive Director role and I am looking<br />

forward to working with colleagues in the Trust.”<br />

Martin Woodford, Chair of the Welsh <strong>Ambulance</strong><br />

Service, said: “We’re delighted to have both Ceri<br />

and Hannah join us on the Board.<br />

“They bring with them a wealth of experience<br />

and strategic insight which will prove crucial to<br />

the Trust as we navigate change in this postpandemic<br />

period.<br />

Jonathan Jenkins, CEO of London’s Air<br />

<strong>Ambulance</strong> Charity said;<br />

London is the most diverse city in the world and<br />

we are committed to ensuring that we reflect<br />

the community we serve, from top to bottom.<br />

The addition of these five new trustees boosts<br />

expertise in areas including aviation, strategic<br />

finance, and diversity and inclusion and also<br />

ensures that we are more reflective of our<br />

incredible, vibrant city that we are so proud to<br />

be a vital part of.<br />

AMBULANCE <strong>UK</strong> - JUNE<br />

Ceri Jackson<br />

“I know colleagues will join me in extending<br />

a very warm welcome to them both and look<br />

forward to the contributions they will make to<br />

our development.”<br />

The Trust’s Board is comprised of the<br />

Chairman and Non-Executive Directors, Chief<br />

Executive and Executive Directors as well<br />

as Trade Union partners, all of whom work<br />

collectively as the Board.<br />

This comes at a particularly important time<br />

for the Charity as we are about to launch our<br />

biggest ever public appeal to raise £15million<br />

by 2024 to replace our current helicopter fleet.<br />

We are delighted to have the new trustees part<br />

of the team that will help make that happen.”<br />

The new trustees are;<br />

Sheri Adigun, Senior Commercial Finance<br />

92<br />

For more news visit: www.ambulanceukonline.com


Manager at the Wellcome Trust, overseeing<br />

International activities & <strong>UK</strong> finance.<br />

incident. Since launching 33 years ago, the<br />

service has treated over 43,000 patients.<br />

Rita Chadha, who has had a lifelong career<br />

in the not-for-profit sector, working for over<br />

twenty different international, national, and<br />

local charities and is currently Director of City<br />

Sikhs.<br />

Bianca Gill, an audit associate partner at Ernst<br />

& Young, where she has spent over 20 years<br />

auditing both private and listed companies in<br />

the real estate and construction sectors.<br />

Nick Goodwyn, Flight Operations Officer at<br />

the Civil Aviation Authority and Master at the<br />

Honourable Company of Air Pilots.<br />

Gordon Pitman, Chief HR Officer at GKN<br />

Aerospace since 2016 and is a member of the<br />

Aerospace Executive team.<br />

London’s Air <strong>Ambulance</strong> delivers an advanced<br />

trauma team to critically injured patients when<br />

time is of the essence and serves the 10 million<br />

people living and working within London. The<br />

charity is the only one of its kind in London<br />

to perform immediate life-saving medical<br />

procedures normally only found in a hospital<br />

emergency department at the scene of an<br />

News<br />

Medic of the Year 2021<br />

Each year, the Council of Members choose<br />

someone in the medical community who<br />

has provided medical excellence above<br />

and beyond their daily medical practice.<br />

The Council of Members is a membership<br />

programme where medical professionals<br />

can join the College and be part of the<br />

team. https://corom.org/membership/.<br />

Dr Regan is an emergency medicine and<br />

prehospital physician in the Scottish Highlands.<br />

He has managed patients who have fallen in<br />

ravines and drowned in the North Sea.<br />

Dr Luke Regan was trauma lead at Raigmore<br />

Hospital Inverness and is the founder of the<br />

Highland PICT Team, the prehospital trauma<br />

team for the Scottish Highlands. He has been<br />

pivotal in the provision of high quality enhanced<br />

care in the Scottish highlands - an area<br />

traditionally under-served in this regard.<br />

Dr Regan has published widely in relation to<br />

rural prehospital care. Recently in relation to<br />

PoCUS: The effectiveness of ultrasound in the<br />

detection of fractures in adults with suspected<br />

upper or lower limb injury: a systematic review<br />

and subgroup meta-analysisN Champagne,<br />

L Eadie, L Regan, P WilsonBMC emergency<br />

medicine 19 (1), 1-15, 2019<br />

Luke was nominated for his ongoing work to<br />

develop a high quality evidence base for the use<br />

of prehospital ultrasound and his central role<br />

in guiding the PICT team to fruition as a 7 day<br />

a week prehospital, physician-lead, enhanced<br />

care service for the Scottish Highlands.<br />

AMBULANCE <strong>UK</strong> - JUNE<br />

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AMBULANCE <strong>UK</strong> - JUNE<br />

VCS placed first<br />

on new NHS<br />

national framework<br />

for ambulance<br />

converters<br />

VCS, the <strong>UK</strong>’s leading<br />

ambulance conversion<br />

specialist, has achieved the<br />

highest combined score of<br />

all bidders in the new NHS<br />

Collaborative Procurement<br />

Hub Framework Agreement<br />

for <strong>Ambulance</strong> and Specialist<br />

Vehicle Conversions.<br />

Assessed on its technical<br />

ability, exceptional quality<br />

and financial offers, the<br />

Bradford-based manufacturer<br />

is now positioned at the top<br />

of the framework. It will look<br />

to continue its innovative<br />

approach to ambulance<br />

production, continually<br />

striving to achieve technical<br />

advancements.<br />

The NHS Collaborative<br />

Procurement Hub Framework<br />

Agreement for <strong>Ambulance</strong> and<br />

Specialist Vehicle Conversions<br />

is a new initiative to bring the<br />

specification of all ambulances in<br />

the <strong>UK</strong> under a single standard.<br />

The new framework will be in<br />

place for two years with the option<br />

to extend for a further year to a<br />

three year term.<br />

Being accepted onto this<br />

framework allows VCS to<br />

undertake conversions of the Fiat<br />

Ducato dual crewed ambulance<br />

for NHS ambulance services<br />

across the <strong>UK</strong>. This builds upon<br />

the company’s rich history in<br />

providing vehicles for NHS fleets<br />

such as East Midlands <strong>Ambulance</strong><br />

Service and West Midlands<br />

<strong>Ambulance</strong> Service.<br />

Paul Croom, Director of Sales<br />

at VCS, said: “Our top position<br />

placement on the new NHS<br />

framework not only confirms<br />

the superb quality, innovation<br />

and value for money that VCS<br />

offers, it also secures our future<br />

and provides an excellent<br />

platform for growth. This result is<br />

testament to the great work done<br />

every day by our engineering,<br />

manufacturing and commercial<br />

teams, and allows us to continue<br />

development and maintain our<br />

position as a market leader in<br />

zero emission ambulances, and<br />

lightweight conversions.”<br />

Mark Kerrigan, Managing Director<br />

of VCS, said: “Our placement on<br />

the new NHS framework proves<br />

that VCS truly is the <strong>UK</strong>’s leading<br />

ambulance conversion specialist.<br />

However, we don’t plan to rest on<br />

our laurels; VCS is committed to<br />

making our vehicles even more<br />

innovative, advanced and efficient.<br />

We’re looking forward to sharing<br />

future developments with the<br />

market in due course.”<br />

Tony Page, Head of Fleet and<br />

Facilities Manager at West<br />

Midlands <strong>Ambulance</strong> Service,<br />

said: “Having first started working<br />

with VCS in 2011, we are<br />

delighted to be able to continue<br />

our relationship under this new<br />

framework. VCS’s innovation<br />

and attention to detail enables<br />

us to operate one of the most<br />

responsive, accessible and<br />

efficient services in the country.”<br />

Steve Farnsworth, Assistant<br />

Director of Operational Support<br />

at East Midlands <strong>Ambulance</strong><br />

Service said: “We have worked<br />

with VCS since 2013 and the<br />

quality and technical capability<br />

of its products have always lived<br />

up to expectation. We’re pleased<br />

that we will be continuing to work<br />

with them for years to come<br />

now that they will be delivering<br />

the new national framework,<br />

and ambulance services across<br />

the country will benefit from the<br />

vehicles we have utilised for<br />

many years.”<br />

Bluelight <strong>UK</strong> Ltd has<br />

just opened another<br />

vehicle storage<br />

facility<br />

Bluelight <strong>UK</strong> Ltd has just<br />

opened another vehicle<br />

storage facility in Ashton in<br />

Makerfield near St Helens.<br />

This site will allow the<br />

company to take on more<br />

assets for its remarketing<br />

operation and is equipped<br />

with workshops and offices.<br />

“We are constantly evolving,”<br />

commented managing director,<br />

Simon Forster. “Good secure<br />

storage has always been one of<br />

our biggest concerns and with<br />

this important addition to our<br />

armoury we now can stock up<br />

to 150 vehicles. We are selling<br />

more ambulances than ever,<br />

but sometimes the timeframes<br />

can be stretched due to<br />

charities, committees and export<br />

procurement processes. This<br />

space provides us with a mass<br />

of opportunities. In addition to<br />

this, our site at Atherton is being<br />

extended which will enable us to<br />

deliver even more vehicles.”<br />

Due to demand there are just<br />

15 frontline ambulance vehicles<br />

in stock today including 2015<br />

and 2016 Sprinters and national<br />

specification Ducatos, as well as<br />

a fleet of well-maintained PTS<br />

vehicles.<br />

“We are preparing for a glut<br />

of incoming Patient Transport<br />

Service vehicles ranging from<br />

Wheelchair Accessible Vehicles to<br />

Bariatric over the coming weeks.<br />

This has been delayed due to the<br />

replacement vehicle supply, but<br />

we are ready. We are also due to<br />

take delivery of another 9 brand<br />

new High Dependency Units in<br />

the next few weeks and have<br />

more Rapid Response vehicles<br />

arriving soon with more Front<br />

Line National Spec ambulances<br />

due in the next four to five<br />

months.” added Simon. “This<br />

year in addition to our normal<br />

<strong>UK</strong> business, we have already<br />

supplied pre-owned vehicles to<br />

Ireland, Northern Ireland, Malta,<br />

Uganda, Mozambique. We don’t<br />

make a song and dance about<br />

how we are helping in Ukraine,<br />

but we are currently aiding the<br />

cause on many fronts”.<br />

Bluelight <strong>UK</strong> is also heavily<br />

involved with new vehicle supply<br />

(not exclusively) for the <strong>UK</strong><br />

market, in particular specialist<br />

conversions such as High<br />

Dependency Units (B category),<br />

Secure and Non-Secure Mental<br />

Health Transport Units and Driver<br />

Training Units as well as Support<br />

Vehicles and other specialist<br />

medical transport solutions.<br />

Their experience in this field is<br />

invaluable and the team also<br />

has expertise in helping new<br />

businesses establish themselves,<br />

providing sound advice for<br />

anyone planning a new “start-up”<br />

private ambulance business.<br />

All the vehicles in stock are ex<br />

NHS Trust and have been wellmaintained.<br />

Pre-owned vehicles<br />

(especially ex NHS Trust) can<br />

make a huge difference to your<br />

capital expenditure. Repurposing<br />

vehicles is also good for the<br />

environment.<br />

With the current exhaustive<br />

new vehicle lead-times Bluelight<br />

<strong>UK</strong> can often offer solutions for<br />

short, medium and long term<br />

whether you normally purchase or<br />

lease your vehicles. Their rental<br />

ambulances can also provide you<br />

with a stop-gap for delayed new<br />

vehicle builds, VOR downtime or<br />

new contracts.<br />

If you are interested in new or<br />

used ambulance or PTS vehicles,<br />

you can contact Bluelight <strong>UK</strong> Ltd<br />

on 01942 888800 or<br />

sales@bluelightuk.co.uk.<br />

Alternatively you can find them on<br />

www.bluelightuk.co.uk<br />

94<br />

For further recruitment vacancies visit: www.ambulanceukonline.com

Preparing our Emergency Services<br />

For Every Response<br />

At The Emergency Services Show you will<br />

discover the latest innovations in vehicles<br />

and fleet, IT and communications, protective<br />

clothing and uniforms, training solutions,<br />

medical response, recovery equipment and<br />

more, to transform our emergency services.<br />

10,000+<br />

BUYERS<br />

450+<br />


CPD<br />




FUTURE<br />


Get Involved TODAY!<br />

www.emergencyuk.com<br />

For the latest <strong>Ambulance</strong> Service News visit: www.ambulancenewsdesk.com


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