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2021 Annual Report - Carnegie Library of Pittsburgh

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nnual<br />

<strong>Report</strong>2 021<br />

<strong>Carnegie</strong> <strong>Library</strong> <strong>of</strong> <strong>Pittsburgh</strong>


Dear Friends,<br />

Throughout history, libraries have provided communities with the opportunity<br />

to connect with literature and culture. Our founder, Andrew <strong>Carnegie</strong>,<br />

believed that with access to books, reading and self-directed learning, a<br />

person could be anything they want to be. Our staff see this every day.<br />

Patrons speak fondly <strong>of</strong> childhood trips to the <strong>Library</strong> and checking out books<br />

with their very own library card. Newcomers to the city tell us the <strong>Library</strong> was<br />

the first place they came when they were new in town and how they found a<br />

community within the building walls. We receive countless cards and emails<br />

thanking staff for their assistance – a patron who found a job, a student who<br />

received an A on their homework assignment or a caregiver grateful for our<br />

digital resources that help a family member who can no longer hold a printed<br />

book continue their love <strong>of</strong> reading.<br />

All <strong>of</strong> this is possible because <strong>of</strong> your support.<br />

On November 5, 2020, during the height <strong>of</strong> a global pandemic, <strong>Carnegie</strong><br />

<strong>Library</strong> <strong>of</strong> <strong>Pittsburgh</strong> began a year-long celebration to commemorate 125<br />

years <strong>of</strong> serving our region. The words “Free to the People” – etched above<br />

the doors at our Main <strong>Library</strong> – are an important part <strong>of</strong> <strong>Pittsburgh</strong>’s heritage<br />

and are still significant to our community more than a century later.<br />

If last year taught us anything, it was that we, as an institution, are resilient,<br />

innovative and committed to safely connecting our community with critical<br />

services and resources. Because <strong>of</strong> you, as pandemic guidance evolved, we<br />

were able to reopen all <strong>of</strong> our spaces, including our newly renovated CLP –<br />

Mt. Washington, CLP – Downtown and <strong>Library</strong> <strong>of</strong> Accessible Media for<br />

Pennsylvanians (LAMP); welcome patrons back for long-awaited in-person<br />

programming; continue lending laptops and mobile hotspots to help bridge<br />

the digital divide; celebrate the conclusion <strong>of</strong> our 125th anniversary with a<br />

spectacular Crash the <strong>Carnegie</strong>s two-day event; and launch RAD Pass, an<br />

online county-wide ticket lending system that provides access to cultural<br />

assets in our region.<br />

Last year, CLP joined other large library systems across the country and many<br />

<strong>of</strong> our colleague libraries in Allegheny County in adopting a fine free model to<br />

increase access for everyone in our community. In addition, we also waived all<br />

existing fines from cardholders’ accounts. While fines generate less than 1% <strong>of</strong><br />

our annual budget, statistics show that they are a barrier to service. As a result<br />

<strong>of</strong> this change, we expect that more patrons will check out items, use library<br />

resources and sign up for library cards. It may have taken 125 years, but our<br />

<strong>Library</strong> is <strong>of</strong>ficially FINE FREE, and we could not be more excited about it!<br />

2


At the end <strong>of</strong> <strong>2021</strong>, Mary Frances Cooper retired as the <strong>Library</strong>’s long-time<br />

President & Director. On behalf <strong>of</strong> our entire Board <strong>of</strong> Trustees, I would like<br />

to thank Mary Frances for her commitment to CLP. In particular, we thank<br />

her for her leadership in guiding the <strong>Library</strong> through the global health crisis<br />

while ensuring that the public had continued access to library services,<br />

programming, books and Wi-Fi hotspots and laptops. It has been exciting to<br />

advance such a vital community asset that helps so many people in so many<br />

ways. I’m incredibly honored to have had the opportunity to work with Mary<br />

Frances on a number <strong>of</strong> initiatives, including the 2011 Our <strong>Library</strong>, Our Future<br />

campaign, which expanded funding sources to help sustain <strong>Library</strong> operations<br />

and ensure its long-term sustainability. The past decade has been both<br />

exhilarating and challenging as we worked hard to diversify our funding<br />

streams, become more inclusive and equitable, and bridge the digital divide<br />

that many in our community face.<br />

<strong>Carnegie</strong> <strong>Library</strong> <strong>of</strong> <strong>Pittsburgh</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2021</strong><br />

Mary Frances’ passion for library service, lifelong learning and equality has<br />

supported the way our system responds to the needs <strong>of</strong> our community.<br />

She always said that “the <strong>Library</strong> is something we all do together.” It is up to<br />

all <strong>of</strong> us to fulfill the promise <strong>of</strong> “Free to the People” to ensure that vibrant<br />

neighborhood-based services, including reading programs for children and<br />

families, job search assistance, and digital access, remain available to residents<br />

<strong>of</strong> all abilities, skills and backgrounds.<br />

A new year brings with it a flurry <strong>of</strong> exciting possibilities. Thank you for your<br />

continued belief in the transformative power <strong>of</strong> literacy and learning. Together<br />

we have built the infrastructure needed to serve a growing population <strong>of</strong><br />

library users and created a model for the state-<strong>of</strong>-the-art library system<br />

<strong>Pittsburgh</strong> deserves.<br />

Patrick Dowd<br />

Chair, Board <strong>of</strong> Trustees<br />

3


On November 5, 1895,<br />

philanthropist Andrew <strong>Carnegie</strong><br />

personally dedicated “<strong>Carnegie</strong><br />

Institute,” his gift <strong>of</strong> a library, an<br />

art and natural history museum, a<br />

lecture hall and a grand music hall<br />

(the first home <strong>of</strong> the <strong>Pittsburgh</strong><br />

Symphony)—all in one building—<br />

to the people <strong>of</strong> <strong>Pittsburgh</strong>.<br />

It was the birth <strong>of</strong> the arts in<br />

<strong>Pittsburgh</strong>. Years later, <strong>Carnegie</strong><br />

would pr<strong>of</strong>ess: “The success <strong>of</strong><br />

<strong>Library</strong>, Art Gallery, Museum, and<br />

Music Hall—a noble quartet in an<br />

immense building—is one <strong>of</strong> the<br />

chief satisfactions <strong>of</strong> my life.”<br />

4


<strong>Carnegie</strong> <strong>Library</strong> <strong>of</strong> <strong>Pittsburgh</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2021</strong><br />

5


More than 2,000 people attended the<br />

building dedication in 1895. It was the event<br />

<strong>of</strong> the year – a place to see and be seen.<br />

Our archives are full <strong>of</strong> letters from notable<br />

<strong>Pittsburgh</strong>ers clamoring for one <strong>of</strong> the<br />

exclusive tickets, either for themselves or<br />

for friends or relatives.<br />

125 years later, the <strong>Library</strong> still knows how<br />

to throw the event <strong>of</strong> the century. Only this<br />

time, in the spirit <strong>of</strong> Free to the People, we<br />

marked our shared 125th anniversary with<br />

our colleagues at <strong>Carnegie</strong> Museums <strong>of</strong><br />

<strong>Pittsburgh</strong> by inviting the entire community<br />

to “crash” our historic Oakland campus for a<br />

free November weekend celebration. During<br />

Crash the <strong>Carnegie</strong>s, more than 8,000<br />

patrons experienced the <strong>Library</strong> and<br />

Museums like never before as art, literature,<br />

information, history and science collided.<br />

We had live performances, historic tours,<br />

hands-on art making, special storytimes,<br />

science demonstrations, a campus-wide<br />

scavenger hunt, and so much more! Even<br />

Andrew CARDnegie, our mascot, debuted<br />

his new look.<br />

This once-in-a-lifetime event celebrated not<br />

only the continuing impact the <strong>Library</strong> has<br />

on communities in <strong>Pittsburgh</strong>, but also the<br />

strength <strong>of</strong> our partnerships with other<br />

cultural organizations and institutions for<br />

learning. It’s a powerful reminder <strong>of</strong> the<br />

interconnectedness <strong>of</strong> literature, art, science<br />

and other fields, and how they work together<br />

to enrich and strengthen individuals, families<br />

and entire communities.<br />

above<br />

The public “Crashed the<br />

<strong>Carnegie</strong>s” during a two-day<br />

event in November.<br />

right<br />

The celebration, 125 years<br />

in the making, was in honor<br />

<strong>of</strong> CLP’s and <strong>Carnegie</strong><br />

Museums <strong>of</strong> <strong>Pittsburgh</strong>’s<br />

shared anniversary.<br />

6


<strong>Carnegie</strong> <strong>Library</strong> <strong>of</strong> <strong>Pittsburgh</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2021</strong><br />

7


Through the power <strong>of</strong> art, four new library card designs<br />

were commissioned to celebrate this historic anniversary.<br />

We asked Takara Canty, Cue Perry, D.S. Kinsel and Janel<br />

Young, four highly esteemed <strong>Pittsburgh</strong> artists, to design<br />

a library card based on their interpretation <strong>of</strong><br />

“What does ‘Free to the People’<br />

mean to you?”<br />

The artists, inspired by their own library stories, created<br />

a series <strong>of</strong> vibrant library cards to kick-<strong>of</strong>f the <strong>Library</strong>’s<br />

next exciting chapter.<br />

above<br />

Four commemorative library<br />

cards made their debut<br />

during the <strong>Library</strong>’s historic<br />

125th anniversary.<br />

right<br />

Artist Janel Young and<br />

Crash the <strong>Carnegie</strong>s<br />

attendees create their own<br />

unique library card designs.<br />

8


<strong>Carnegie</strong> <strong>Library</strong> <strong>of</strong> <strong>Pittsburgh</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2021</strong><br />

“When I thought about the<br />

theme ‘Free to the People,’<br />

immediately, my mind went<br />

to my experience reading,<br />

especially when I was younger,”<br />

Janel Young said. “I always<br />

felt like reading is a form <strong>of</strong><br />

liberation, so my mind actually<br />

went to ‘Free the People.’”<br />

9


Since 1895, whatever the divide, the <strong>Library</strong> has<br />

been a bridge, helping people learn, grow and<br />

connect with others to transform their lives.<br />

Together we have helped transform <strong>Carnegie</strong><br />

<strong>Library</strong> <strong>of</strong> <strong>Pittsburgh</strong> from buildings that are<br />

repositories for books into gathering places for<br />

anyone looking to learn something new.<br />

Our quasquicentennial (yes, that is a word!)<br />

kicked-<strong>of</strong>f during this pandemic, which is in<br />

some ways fitting, because during this time<br />

so many people found that they needed<br />

their library more than ever. As a society we<br />

learned a lot about the luxuries we <strong>of</strong>ten<br />

take for granted.<br />

This past year tested us,<br />

but we didn’t let it beat us.<br />

Despite the pandemic’s ongoing challenges,<br />

<strong>2021</strong> was a full year <strong>of</strong> providing library<br />

services to our community. It was a year <strong>of</strong><br />

transition that started with all CLP locations<br />

providing only curbside pickup and virtual<br />

services. In late February, we welcomed our<br />

first patrons back into the buildings with time,<br />

occupancy and spatial access limits in place.<br />

In July, as vaccination rates increased and<br />

COVID-19 infection rates decreased, we were<br />

able to expand hours <strong>of</strong> service at all<br />

locations, including Sunday hours at three<br />

locations. By October, a reduced menu <strong>of</strong><br />

in-person programming for children, teens<br />

and adults resumed, and meeting rooms<br />

reopened for public use.<br />

With in-person programs halted for most <strong>of</strong><br />

the year, and schools experiencing varied<br />

types <strong>of</strong> instruction ranging from remote<br />

learning to in-person instruction to blended<br />

schedules, the <strong>Library</strong> designed book<br />

giveaways that provided high-quality reading<br />

materials for youth. Books were given away<br />

through partner organizations, including<br />

participating <strong>Pittsburgh</strong> Public Schools, and<br />

directly to library patrons during our annual<br />

Summer Reading Program. In total, 28,322<br />

books were put into the hands <strong>of</strong> area youth.<br />

10


left<br />

Readers bond over their<br />

love <strong>of</strong> books at <strong>Library</strong><br />

book clubs.<br />

below<br />

Fun storytimes engage<br />

the littlest learners.<br />

<strong>Carnegie</strong> <strong>Library</strong> <strong>of</strong> <strong>Pittsburgh</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2021</strong><br />

11


12


<strong>Carnegie</strong> <strong>Library</strong> <strong>of</strong> <strong>Pittsburgh</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2021</strong><br />

“<strong>Carnegie</strong> <strong>Library</strong> <strong>of</strong> <strong>Pittsburgh</strong><br />

has been a constant source <strong>of</strong><br />

knowledge, imagination,<br />

curiosity, social awareness,<br />

creativity and enjoyment for<br />

our family,” said library patron<br />

Christie Lagemann. “It really<br />

provided an opportunity for<br />

my children to develop a love<br />

for books and reading.”<br />

13


CLP – Mt. Washington, CLP – Downtown<br />

and the <strong>Library</strong> <strong>of</strong> Accessible Media for<br />

Pennsylvanians (LAMP) were renovated<br />

thanks to more than $12 million raised from<br />

public and private funders. Never could we<br />

have imagined that we would be completing<br />

our 18th, 19th, and 20th renovation projects<br />

in the midst <strong>of</strong> a global pandemic. While<br />

we were unable to celebrate these three<br />

amazing spaces by hosting our usual<br />

community day festivities, the <strong>Library</strong> created<br />

timed, ticketed events, special community<br />

tours and ribbon cuttings to introduce the<br />

new spaces to our patrons. At CLP – Mt.<br />

Washington and CLP – Downtown, visitors<br />

received an up-close look at the expanded<br />

and accessible spaces for children and teens,<br />

as well as flexible spaces for adults to connect<br />

with workforce, literacy and social service<br />

resources. The renovation <strong>of</strong> LAMP created<br />

a vibrant and accessible library to meet<br />

patrons’ needs, including an acoustically<br />

secure recording studio area. Renovating<br />

these essential assets supports the post-<br />

COVID revitalization <strong>of</strong> <strong>Pittsburgh</strong> and the<br />

resiliency <strong>of</strong> our community.<br />

above<br />

CLP - Downtown’s new<br />

TeenSpace is a vibrant place<br />

for teens to be creative.<br />

right<br />

<strong>Library</strong> <strong>of</strong> Accessible<br />

Media for Pennsylvanians<br />

completed substantial<br />

interior and exterior<br />

renovations in <strong>2021</strong>.<br />

14


<strong>Carnegie</strong> <strong>Library</strong> <strong>of</strong> <strong>Pittsburgh</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2021</strong><br />

Together we have helped transform<br />

<strong>Carnegie</strong> <strong>Library</strong> <strong>of</strong> <strong>Pittsburgh</strong> from<br />

buildings that are repositories for books<br />

into gathering places for anyone looking<br />

to learn something new.<br />

15


<strong>Pittsburgh</strong> has so many wonderful culturally<br />

diverse arts and educational experiences.<br />

Thanks to the Allegheny Regional Asset<br />

District (RAD), our newest <strong>of</strong>fering, RAD<br />

Pass, an online ticket lending system, is giving<br />

cardholders from any <strong>of</strong> Allegheny County’s<br />

46 public libraries access to some <strong>of</strong> the<br />

region’s vast array <strong>of</strong> cultural assets. Being<br />

able to experience the art, culture and history<br />

living right in our own backyard, and that was<br />

instrumental in Andrew <strong>Carnegie</strong>’s noble<br />

quartet, has been a luxury for many in our<br />

community. RAD Pass helps make our<br />

region’s cultural resources more accessible<br />

to everyone. We are grateful to RAD and<br />

our many partners for connecting library<br />

cardholders to the region’s cultural assets.<br />

As this program expands, we look forward<br />

to welcoming even more <strong>Pittsburgh</strong> favorites<br />

to the program in 2022 and beyond.<br />

When our branches reopened to the public<br />

last year, we saw people coming back to the<br />

libraries to learn and discover once more. It<br />

was pro<strong>of</strong> positive that our libraries are not<br />

just places to borrow books – they have<br />

become one <strong>of</strong> life’s comforts, a feeling <strong>of</strong><br />

home, a place to dream <strong>of</strong> possibilities.<br />

Never take the <strong>Library</strong> for<br />

granted. Your library will<br />

be “Free to the People”<br />

because we all work<br />

together to make it so.<br />

16


<strong>Carnegie</strong> <strong>Library</strong> <strong>of</strong> <strong>Pittsburgh</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2021</strong><br />

“I grew up going to the <strong>Library</strong> a<br />

couple <strong>of</strong> times a week. I never tire<br />

<strong>of</strong> being in a library or archive where<br />

you never know what you might find.<br />

Being among the books and resources<br />

allows your imagination to work and<br />

frequently be rewarded,” says patron<br />

Mary Jane Kuffner Hirt. “Learning<br />

never stops. Being among primary and<br />

secondary sources supports critical<br />

thinking in a way Wikipedia does not.<br />

Wikipedia has its place, but it is not<br />

sufficient to replace the opportunity<br />

to learn or explore provided by a<br />

physical library.”<br />

left<br />

RAD Pass, a new RADical<br />

way to use your library card.<br />

right<br />

Mary Jane Kuffner Hirt,<br />

author <strong>of</strong> The Mount<br />

Washington Transit<br />

Tunnel Disaster.<br />

17


<strong>2021</strong> Operating Budget Information<br />

<strong>2021</strong><br />

65.4%<br />

14.0%<br />

11.2%<br />

4.6%<br />

2.6%<br />

2.1%<br />

0.1%<br />

OPERATING REVENUES<br />

•<br />

Regional Asset District. ............... $ 21,878,269<br />

City <strong>Library</strong> Tax. ......................... 4,671,589<br />

Commonwealth <strong>of</strong> PA .................... 3,745,000<br />

Fundraising (<strong>Annual</strong>). .....................1,531,543<br />

Earned Income. .......................... 868,472<br />

Table Games. ............................ 705,302<br />

City <strong>of</strong> <strong>Pittsburgh</strong>. ........................ 40,000<br />

TOTAL REVENUES. ................. $ 33,440,175<br />

<strong>2021</strong><br />

57.3%<br />

13.9%<br />

10.9%<br />

3.9%<br />

3.5%<br />

3.0%<br />

2.9%<br />

2.4%<br />

2.2%<br />

PPP LOAN FORGIVENESS. ............$ 4,002,000*<br />

OPERATING EXPENSES<br />

•<br />

Salaries and Benefits. ................ $ 19,150,522<br />

<strong>Library</strong> Materials. ....................... 4,659,801<br />

Facility Related. ....................... 3,627,909<br />

Supplies & Pr<strong>of</strong>essional Services. .......... 1,313,231<br />

Fund Balance. .......................... 1,168,823<br />

Debt Service. .......................... 1,000,000<br />

IT & Electronic Services ................... 986,244<br />

Utilities. ................................ 795,071<br />

Fundraising & Communication. ............. 738,574<br />

TOTAL EXPENSES. ................. $ 33,440,175<br />

*The PPP Loan Proceeds reflect the <strong>of</strong>ficial IRS forgiveness <strong>of</strong> the funds received and spent in the<br />

2020 budget year. Forgiveness was awarded in <strong>2021</strong> and recognized as revenue in <strong>2021</strong>. This is a<br />

one-time revenue source.<br />

18


<strong>2021</strong> Fundraising Revenues by Source & Purpose<br />

Unrestricted<br />

Operating<br />

(Operating Budget)<br />

Restricted<br />

Operating<br />

Capital<br />

Endowment<br />

<strong>Library</strong> <strong>of</strong> Accessible<br />

Media for<br />

Pennsylvanians<br />

Grand<br />

Totals<br />

Individuals<br />

$ 716,601<br />

$ 15,688<br />

$ 27,265<br />

$ 251,634<br />

$ 45,173<br />

$ 1,056,361<br />

Bequests<br />

5,000<br />

231,930<br />

—<br />

9,000<br />

—<br />

245,930<br />

Corporations<br />

415,607<br />

10,800<br />

25,000<br />

1,000<br />

1,440<br />

453,847<br />

<strong>Carnegie</strong> <strong>Library</strong> <strong>of</strong> <strong>Pittsburgh</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2021</strong><br />

Foundations<br />

Groups and<br />

Organizations<br />

Trusts<br />

Competitive<br />

Government<br />

Grants<br />

364,725<br />

29,610<br />

—<br />

$ 1,531,543<br />

$ 19,858<br />

135,524<br />

484,380<br />

18,576<br />

$ 896,898<br />

$ 127,044<br />

1,419,433<br />

—<br />

—<br />

$ 1,471,698<br />

$ 750,000<br />

100,867<br />

—<br />

—<br />

$ 362,501<br />

—<br />

18,710<br />

2,555<br />

—<br />

$ 67,878<br />

—<br />

2,039,259<br />

516,545<br />

18,576<br />

$ 4,330,518<br />

$ 896,902<br />

PPP Loan<br />

Forgiveness<br />

$ 4,002,000<br />

$ 4,002,000<br />

This report reflects private philanthropic revenues received in <strong>2021</strong>, as well as revenue from<br />

competitive government grant programs to support essential services that the <strong>Library</strong> provides.<br />

19


Board <strong>of</strong> Trustees<br />

AS OF DECEMBER 31, <strong>2021</strong><br />

EXECUTIVE COMMITTEE<br />

Patrick Dowd, Chair<br />

Lafe Metz, Vice Chair<br />

LaShawnda Thomas, Vice Chair<br />

City Councilperson Erika Strassburger, Secretary<br />

Susan Kirsch, Treasurer<br />

Joel Bernard<br />

Marc Brown<br />

Kenyokee Crowell<br />

Justin Krauss<br />

Laura Miller<br />

Carolyn (Cary) B. Reed<br />

Patricia L. Siger<br />

Jeremy Kubica<br />

City Councilperson R. Daniel Lavelle<br />

Eboné Lockyer<br />

Barbara Logan<br />

Monica Malik<br />

State Representative Dan Miller<br />

Alice Mitinger<br />

Huma Mohiuddin<br />

Carol Robinson<br />

Gia Tatone<br />

Lou Testoni<br />

Sylvia Wilson<br />

Greg A. Zovko<br />

TRUSTEES<br />

Carolyn Hess Abraham<br />

Molly Brean<br />

State Senator Jay Costa<br />

Betty Cruz<br />

County Councilperson Sam DeMarco III<br />

James Galitsis<br />

City Councilperson Deborah Gross<br />

County Councilperson Bethany Hallam<br />

Frances Jordan<br />

City Councilperson Theresa Kail-Smith<br />

City Councilperson Bruce Kraus<br />

TRUSTEE EMERITI<br />

Marcia Gumberg*<br />

Frank J. Lucchino<br />

James Walton*<br />

Betsy Watkins<br />

COMMUNITY COMMITTEE MEMBERS<br />

Whitney Cromie<br />

PRESIDENT & DIRECTOR<br />

Mary Frances Cooper (retired December 31, <strong>2021</strong>)<br />

*deceased


carnegielibrary.org

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