2021 Annual Report - Carnegie Library of Pittsburgh
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nnual<br />
<strong>Report</strong>2 021<br />
<strong>Carnegie</strong> <strong>Library</strong> <strong>of</strong> <strong>Pittsburgh</strong>
Dear Friends,<br />
Throughout history, libraries have provided communities with the opportunity<br />
to connect with literature and culture. Our founder, Andrew <strong>Carnegie</strong>,<br />
believed that with access to books, reading and self-directed learning, a<br />
person could be anything they want to be. Our staff see this every day.<br />
Patrons speak fondly <strong>of</strong> childhood trips to the <strong>Library</strong> and checking out books<br />
with their very own library card. Newcomers to the city tell us the <strong>Library</strong> was<br />
the first place they came when they were new in town and how they found a<br />
community within the building walls. We receive countless cards and emails<br />
thanking staff for their assistance – a patron who found a job, a student who<br />
received an A on their homework assignment or a caregiver grateful for our<br />
digital resources that help a family member who can no longer hold a printed<br />
book continue their love <strong>of</strong> reading.<br />
All <strong>of</strong> this is possible because <strong>of</strong> your support.<br />
On November 5, 2020, during the height <strong>of</strong> a global pandemic, <strong>Carnegie</strong><br />
<strong>Library</strong> <strong>of</strong> <strong>Pittsburgh</strong> began a year-long celebration to commemorate 125<br />
years <strong>of</strong> serving our region. The words “Free to the People” – etched above<br />
the doors at our Main <strong>Library</strong> – are an important part <strong>of</strong> <strong>Pittsburgh</strong>’s heritage<br />
and are still significant to our community more than a century later.<br />
If last year taught us anything, it was that we, as an institution, are resilient,<br />
innovative and committed to safely connecting our community with critical<br />
services and resources. Because <strong>of</strong> you, as pandemic guidance evolved, we<br />
were able to reopen all <strong>of</strong> our spaces, including our newly renovated CLP –<br />
Mt. Washington, CLP – Downtown and <strong>Library</strong> <strong>of</strong> Accessible Media for<br />
Pennsylvanians (LAMP); welcome patrons back for long-awaited in-person<br />
programming; continue lending laptops and mobile hotspots to help bridge<br />
the digital divide; celebrate the conclusion <strong>of</strong> our 125th anniversary with a<br />
spectacular Crash the <strong>Carnegie</strong>s two-day event; and launch RAD Pass, an<br />
online county-wide ticket lending system that provides access to cultural<br />
assets in our region.<br />
Last year, CLP joined other large library systems across the country and many<br />
<strong>of</strong> our colleague libraries in Allegheny County in adopting a fine free model to<br />
increase access for everyone in our community. In addition, we also waived all<br />
existing fines from cardholders’ accounts. While fines generate less than 1% <strong>of</strong><br />
our annual budget, statistics show that they are a barrier to service. As a result<br />
<strong>of</strong> this change, we expect that more patrons will check out items, use library<br />
resources and sign up for library cards. It may have taken 125 years, but our<br />
<strong>Library</strong> is <strong>of</strong>ficially FINE FREE, and we could not be more excited about it!<br />
2
At the end <strong>of</strong> <strong>2021</strong>, Mary Frances Cooper retired as the <strong>Library</strong>’s long-time<br />
President & Director. On behalf <strong>of</strong> our entire Board <strong>of</strong> Trustees, I would like<br />
to thank Mary Frances for her commitment to CLP. In particular, we thank<br />
her for her leadership in guiding the <strong>Library</strong> through the global health crisis<br />
while ensuring that the public had continued access to library services,<br />
programming, books and Wi-Fi hotspots and laptops. It has been exciting to<br />
advance such a vital community asset that helps so many people in so many<br />
ways. I’m incredibly honored to have had the opportunity to work with Mary<br />
Frances on a number <strong>of</strong> initiatives, including the 2011 Our <strong>Library</strong>, Our Future<br />
campaign, which expanded funding sources to help sustain <strong>Library</strong> operations<br />
and ensure its long-term sustainability. The past decade has been both<br />
exhilarating and challenging as we worked hard to diversify our funding<br />
streams, become more inclusive and equitable, and bridge the digital divide<br />
that many in our community face.<br />
<strong>Carnegie</strong> <strong>Library</strong> <strong>of</strong> <strong>Pittsburgh</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2021</strong><br />
Mary Frances’ passion for library service, lifelong learning and equality has<br />
supported the way our system responds to the needs <strong>of</strong> our community.<br />
She always said that “the <strong>Library</strong> is something we all do together.” It is up to<br />
all <strong>of</strong> us to fulfill the promise <strong>of</strong> “Free to the People” to ensure that vibrant<br />
neighborhood-based services, including reading programs for children and<br />
families, job search assistance, and digital access, remain available to residents<br />
<strong>of</strong> all abilities, skills and backgrounds.<br />
A new year brings with it a flurry <strong>of</strong> exciting possibilities. Thank you for your<br />
continued belief in the transformative power <strong>of</strong> literacy and learning. Together<br />
we have built the infrastructure needed to serve a growing population <strong>of</strong><br />
library users and created a model for the state-<strong>of</strong>-the-art library system<br />
<strong>Pittsburgh</strong> deserves.<br />
Patrick Dowd<br />
Chair, Board <strong>of</strong> Trustees<br />
3
On November 5, 1895,<br />
philanthropist Andrew <strong>Carnegie</strong><br />
personally dedicated “<strong>Carnegie</strong><br />
Institute,” his gift <strong>of</strong> a library, an<br />
art and natural history museum, a<br />
lecture hall and a grand music hall<br />
(the first home <strong>of</strong> the <strong>Pittsburgh</strong><br />
Symphony)—all in one building—<br />
to the people <strong>of</strong> <strong>Pittsburgh</strong>.<br />
It was the birth <strong>of</strong> the arts in<br />
<strong>Pittsburgh</strong>. Years later, <strong>Carnegie</strong><br />
would pr<strong>of</strong>ess: “The success <strong>of</strong><br />
<strong>Library</strong>, Art Gallery, Museum, and<br />
Music Hall—a noble quartet in an<br />
immense building—is one <strong>of</strong> the<br />
chief satisfactions <strong>of</strong> my life.”<br />
4
<strong>Carnegie</strong> <strong>Library</strong> <strong>of</strong> <strong>Pittsburgh</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2021</strong><br />
5
More than 2,000 people attended the<br />
building dedication in 1895. It was the event<br />
<strong>of</strong> the year – a place to see and be seen.<br />
Our archives are full <strong>of</strong> letters from notable<br />
<strong>Pittsburgh</strong>ers clamoring for one <strong>of</strong> the<br />
exclusive tickets, either for themselves or<br />
for friends or relatives.<br />
125 years later, the <strong>Library</strong> still knows how<br />
to throw the event <strong>of</strong> the century. Only this<br />
time, in the spirit <strong>of</strong> Free to the People, we<br />
marked our shared 125th anniversary with<br />
our colleagues at <strong>Carnegie</strong> Museums <strong>of</strong><br />
<strong>Pittsburgh</strong> by inviting the entire community<br />
to “crash” our historic Oakland campus for a<br />
free November weekend celebration. During<br />
Crash the <strong>Carnegie</strong>s, more than 8,000<br />
patrons experienced the <strong>Library</strong> and<br />
Museums like never before as art, literature,<br />
information, history and science collided.<br />
We had live performances, historic tours,<br />
hands-on art making, special storytimes,<br />
science demonstrations, a campus-wide<br />
scavenger hunt, and so much more! Even<br />
Andrew CARDnegie, our mascot, debuted<br />
his new look.<br />
This once-in-a-lifetime event celebrated not<br />
only the continuing impact the <strong>Library</strong> has<br />
on communities in <strong>Pittsburgh</strong>, but also the<br />
strength <strong>of</strong> our partnerships with other<br />
cultural organizations and institutions for<br />
learning. It’s a powerful reminder <strong>of</strong> the<br />
interconnectedness <strong>of</strong> literature, art, science<br />
and other fields, and how they work together<br />
to enrich and strengthen individuals, families<br />
and entire communities.<br />
above<br />
The public “Crashed the<br />
<strong>Carnegie</strong>s” during a two-day<br />
event in November.<br />
right<br />
The celebration, 125 years<br />
in the making, was in honor<br />
<strong>of</strong> CLP’s and <strong>Carnegie</strong><br />
Museums <strong>of</strong> <strong>Pittsburgh</strong>’s<br />
shared anniversary.<br />
6
<strong>Carnegie</strong> <strong>Library</strong> <strong>of</strong> <strong>Pittsburgh</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2021</strong><br />
7
Through the power <strong>of</strong> art, four new library card designs<br />
were commissioned to celebrate this historic anniversary.<br />
We asked Takara Canty, Cue Perry, D.S. Kinsel and Janel<br />
Young, four highly esteemed <strong>Pittsburgh</strong> artists, to design<br />
a library card based on their interpretation <strong>of</strong><br />
“What does ‘Free to the People’<br />
mean to you?”<br />
The artists, inspired by their own library stories, created<br />
a series <strong>of</strong> vibrant library cards to kick-<strong>of</strong>f the <strong>Library</strong>’s<br />
next exciting chapter.<br />
above<br />
Four commemorative library<br />
cards made their debut<br />
during the <strong>Library</strong>’s historic<br />
125th anniversary.<br />
right<br />
Artist Janel Young and<br />
Crash the <strong>Carnegie</strong>s<br />
attendees create their own<br />
unique library card designs.<br />
8
<strong>Carnegie</strong> <strong>Library</strong> <strong>of</strong> <strong>Pittsburgh</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2021</strong><br />
“When I thought about the<br />
theme ‘Free to the People,’<br />
immediately, my mind went<br />
to my experience reading,<br />
especially when I was younger,”<br />
Janel Young said. “I always<br />
felt like reading is a form <strong>of</strong><br />
liberation, so my mind actually<br />
went to ‘Free the People.’”<br />
9
Since 1895, whatever the divide, the <strong>Library</strong> has<br />
been a bridge, helping people learn, grow and<br />
connect with others to transform their lives.<br />
Together we have helped transform <strong>Carnegie</strong><br />
<strong>Library</strong> <strong>of</strong> <strong>Pittsburgh</strong> from buildings that are<br />
repositories for books into gathering places for<br />
anyone looking to learn something new.<br />
Our quasquicentennial (yes, that is a word!)<br />
kicked-<strong>of</strong>f during this pandemic, which is in<br />
some ways fitting, because during this time<br />
so many people found that they needed<br />
their library more than ever. As a society we<br />
learned a lot about the luxuries we <strong>of</strong>ten<br />
take for granted.<br />
This past year tested us,<br />
but we didn’t let it beat us.<br />
Despite the pandemic’s ongoing challenges,<br />
<strong>2021</strong> was a full year <strong>of</strong> providing library<br />
services to our community. It was a year <strong>of</strong><br />
transition that started with all CLP locations<br />
providing only curbside pickup and virtual<br />
services. In late February, we welcomed our<br />
first patrons back into the buildings with time,<br />
occupancy and spatial access limits in place.<br />
In July, as vaccination rates increased and<br />
COVID-19 infection rates decreased, we were<br />
able to expand hours <strong>of</strong> service at all<br />
locations, including Sunday hours at three<br />
locations. By October, a reduced menu <strong>of</strong><br />
in-person programming for children, teens<br />
and adults resumed, and meeting rooms<br />
reopened for public use.<br />
With in-person programs halted for most <strong>of</strong><br />
the year, and schools experiencing varied<br />
types <strong>of</strong> instruction ranging from remote<br />
learning to in-person instruction to blended<br />
schedules, the <strong>Library</strong> designed book<br />
giveaways that provided high-quality reading<br />
materials for youth. Books were given away<br />
through partner organizations, including<br />
participating <strong>Pittsburgh</strong> Public Schools, and<br />
directly to library patrons during our annual<br />
Summer Reading Program. In total, 28,322<br />
books were put into the hands <strong>of</strong> area youth.<br />
10
left<br />
Readers bond over their<br />
love <strong>of</strong> books at <strong>Library</strong><br />
book clubs.<br />
below<br />
Fun storytimes engage<br />
the littlest learners.<br />
<strong>Carnegie</strong> <strong>Library</strong> <strong>of</strong> <strong>Pittsburgh</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2021</strong><br />
11
12
<strong>Carnegie</strong> <strong>Library</strong> <strong>of</strong> <strong>Pittsburgh</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2021</strong><br />
“<strong>Carnegie</strong> <strong>Library</strong> <strong>of</strong> <strong>Pittsburgh</strong><br />
has been a constant source <strong>of</strong><br />
knowledge, imagination,<br />
curiosity, social awareness,<br />
creativity and enjoyment for<br />
our family,” said library patron<br />
Christie Lagemann. “It really<br />
provided an opportunity for<br />
my children to develop a love<br />
for books and reading.”<br />
13
CLP – Mt. Washington, CLP – Downtown<br />
and the <strong>Library</strong> <strong>of</strong> Accessible Media for<br />
Pennsylvanians (LAMP) were renovated<br />
thanks to more than $12 million raised from<br />
public and private funders. Never could we<br />
have imagined that we would be completing<br />
our 18th, 19th, and 20th renovation projects<br />
in the midst <strong>of</strong> a global pandemic. While<br />
we were unable to celebrate these three<br />
amazing spaces by hosting our usual<br />
community day festivities, the <strong>Library</strong> created<br />
timed, ticketed events, special community<br />
tours and ribbon cuttings to introduce the<br />
new spaces to our patrons. At CLP – Mt.<br />
Washington and CLP – Downtown, visitors<br />
received an up-close look at the expanded<br />
and accessible spaces for children and teens,<br />
as well as flexible spaces for adults to connect<br />
with workforce, literacy and social service<br />
resources. The renovation <strong>of</strong> LAMP created<br />
a vibrant and accessible library to meet<br />
patrons’ needs, including an acoustically<br />
secure recording studio area. Renovating<br />
these essential assets supports the post-<br />
COVID revitalization <strong>of</strong> <strong>Pittsburgh</strong> and the<br />
resiliency <strong>of</strong> our community.<br />
above<br />
CLP - Downtown’s new<br />
TeenSpace is a vibrant place<br />
for teens to be creative.<br />
right<br />
<strong>Library</strong> <strong>of</strong> Accessible<br />
Media for Pennsylvanians<br />
completed substantial<br />
interior and exterior<br />
renovations in <strong>2021</strong>.<br />
14
<strong>Carnegie</strong> <strong>Library</strong> <strong>of</strong> <strong>Pittsburgh</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2021</strong><br />
Together we have helped transform<br />
<strong>Carnegie</strong> <strong>Library</strong> <strong>of</strong> <strong>Pittsburgh</strong> from<br />
buildings that are repositories for books<br />
into gathering places for anyone looking<br />
to learn something new.<br />
15
<strong>Pittsburgh</strong> has so many wonderful culturally<br />
diverse arts and educational experiences.<br />
Thanks to the Allegheny Regional Asset<br />
District (RAD), our newest <strong>of</strong>fering, RAD<br />
Pass, an online ticket lending system, is giving<br />
cardholders from any <strong>of</strong> Allegheny County’s<br />
46 public libraries access to some <strong>of</strong> the<br />
region’s vast array <strong>of</strong> cultural assets. Being<br />
able to experience the art, culture and history<br />
living right in our own backyard, and that was<br />
instrumental in Andrew <strong>Carnegie</strong>’s noble<br />
quartet, has been a luxury for many in our<br />
community. RAD Pass helps make our<br />
region’s cultural resources more accessible<br />
to everyone. We are grateful to RAD and<br />
our many partners for connecting library<br />
cardholders to the region’s cultural assets.<br />
As this program expands, we look forward<br />
to welcoming even more <strong>Pittsburgh</strong> favorites<br />
to the program in 2022 and beyond.<br />
When our branches reopened to the public<br />
last year, we saw people coming back to the<br />
libraries to learn and discover once more. It<br />
was pro<strong>of</strong> positive that our libraries are not<br />
just places to borrow books – they have<br />
become one <strong>of</strong> life’s comforts, a feeling <strong>of</strong><br />
home, a place to dream <strong>of</strong> possibilities.<br />
Never take the <strong>Library</strong> for<br />
granted. Your library will<br />
be “Free to the People”<br />
because we all work<br />
together to make it so.<br />
16
<strong>Carnegie</strong> <strong>Library</strong> <strong>of</strong> <strong>Pittsburgh</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2021</strong><br />
“I grew up going to the <strong>Library</strong> a<br />
couple <strong>of</strong> times a week. I never tire<br />
<strong>of</strong> being in a library or archive where<br />
you never know what you might find.<br />
Being among the books and resources<br />
allows your imagination to work and<br />
frequently be rewarded,” says patron<br />
Mary Jane Kuffner Hirt. “Learning<br />
never stops. Being among primary and<br />
secondary sources supports critical<br />
thinking in a way Wikipedia does not.<br />
Wikipedia has its place, but it is not<br />
sufficient to replace the opportunity<br />
to learn or explore provided by a<br />
physical library.”<br />
left<br />
RAD Pass, a new RADical<br />
way to use your library card.<br />
right<br />
Mary Jane Kuffner Hirt,<br />
author <strong>of</strong> The Mount<br />
Washington Transit<br />
Tunnel Disaster.<br />
17
<strong>2021</strong> Operating Budget Information<br />
<strong>2021</strong><br />
65.4%<br />
14.0%<br />
11.2%<br />
4.6%<br />
2.6%<br />
2.1%<br />
0.1%<br />
OPERATING REVENUES<br />
•<br />
Regional Asset District. ............... $ 21,878,269<br />
City <strong>Library</strong> Tax. ......................... 4,671,589<br />
Commonwealth <strong>of</strong> PA .................... 3,745,000<br />
Fundraising (<strong>Annual</strong>). .....................1,531,543<br />
Earned Income. .......................... 868,472<br />
Table Games. ............................ 705,302<br />
City <strong>of</strong> <strong>Pittsburgh</strong>. ........................ 40,000<br />
TOTAL REVENUES. ................. $ 33,440,175<br />
<strong>2021</strong><br />
57.3%<br />
13.9%<br />
10.9%<br />
3.9%<br />
3.5%<br />
3.0%<br />
2.9%<br />
2.4%<br />
2.2%<br />
PPP LOAN FORGIVENESS. ............$ 4,002,000*<br />
OPERATING EXPENSES<br />
•<br />
Salaries and Benefits. ................ $ 19,150,522<br />
<strong>Library</strong> Materials. ....................... 4,659,801<br />
Facility Related. ....................... 3,627,909<br />
Supplies & Pr<strong>of</strong>essional Services. .......... 1,313,231<br />
Fund Balance. .......................... 1,168,823<br />
Debt Service. .......................... 1,000,000<br />
IT & Electronic Services ................... 986,244<br />
Utilities. ................................ 795,071<br />
Fundraising & Communication. ............. 738,574<br />
TOTAL EXPENSES. ................. $ 33,440,175<br />
*The PPP Loan Proceeds reflect the <strong>of</strong>ficial IRS forgiveness <strong>of</strong> the funds received and spent in the<br />
2020 budget year. Forgiveness was awarded in <strong>2021</strong> and recognized as revenue in <strong>2021</strong>. This is a<br />
one-time revenue source.<br />
18
<strong>2021</strong> Fundraising Revenues by Source & Purpose<br />
Unrestricted<br />
Operating<br />
(Operating Budget)<br />
Restricted<br />
Operating<br />
Capital<br />
Endowment<br />
<strong>Library</strong> <strong>of</strong> Accessible<br />
Media for<br />
Pennsylvanians<br />
Grand<br />
Totals<br />
Individuals<br />
$ 716,601<br />
$ 15,688<br />
$ 27,265<br />
$ 251,634<br />
$ 45,173<br />
$ 1,056,361<br />
Bequests<br />
5,000<br />
231,930<br />
—<br />
9,000<br />
—<br />
245,930<br />
Corporations<br />
415,607<br />
10,800<br />
25,000<br />
1,000<br />
1,440<br />
453,847<br />
<strong>Carnegie</strong> <strong>Library</strong> <strong>of</strong> <strong>Pittsburgh</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2021</strong><br />
Foundations<br />
Groups and<br />
Organizations<br />
Trusts<br />
Competitive<br />
Government<br />
Grants<br />
364,725<br />
29,610<br />
—<br />
$ 1,531,543<br />
$ 19,858<br />
135,524<br />
484,380<br />
18,576<br />
$ 896,898<br />
$ 127,044<br />
1,419,433<br />
—<br />
—<br />
$ 1,471,698<br />
$ 750,000<br />
100,867<br />
—<br />
—<br />
$ 362,501<br />
—<br />
18,710<br />
2,555<br />
—<br />
$ 67,878<br />
—<br />
2,039,259<br />
516,545<br />
18,576<br />
$ 4,330,518<br />
$ 896,902<br />
PPP Loan<br />
Forgiveness<br />
$ 4,002,000<br />
$ 4,002,000<br />
This report reflects private philanthropic revenues received in <strong>2021</strong>, as well as revenue from<br />
competitive government grant programs to support essential services that the <strong>Library</strong> provides.<br />
19
Board <strong>of</strong> Trustees<br />
AS OF DECEMBER 31, <strong>2021</strong><br />
EXECUTIVE COMMITTEE<br />
Patrick Dowd, Chair<br />
Lafe Metz, Vice Chair<br />
LaShawnda Thomas, Vice Chair<br />
City Councilperson Erika Strassburger, Secretary<br />
Susan Kirsch, Treasurer<br />
Joel Bernard<br />
Marc Brown<br />
Kenyokee Crowell<br />
Justin Krauss<br />
Laura Miller<br />
Carolyn (Cary) B. Reed<br />
Patricia L. Siger<br />
Jeremy Kubica<br />
City Councilperson R. Daniel Lavelle<br />
Eboné Lockyer<br />
Barbara Logan<br />
Monica Malik<br />
State Representative Dan Miller<br />
Alice Mitinger<br />
Huma Mohiuddin<br />
Carol Robinson<br />
Gia Tatone<br />
Lou Testoni<br />
Sylvia Wilson<br />
Greg A. Zovko<br />
TRUSTEES<br />
Carolyn Hess Abraham<br />
Molly Brean<br />
State Senator Jay Costa<br />
Betty Cruz<br />
County Councilperson Sam DeMarco III<br />
James Galitsis<br />
City Councilperson Deborah Gross<br />
County Councilperson Bethany Hallam<br />
Frances Jordan<br />
City Councilperson Theresa Kail-Smith<br />
City Councilperson Bruce Kraus<br />
TRUSTEE EMERITI<br />
Marcia Gumberg*<br />
Frank J. Lucchino<br />
James Walton*<br />
Betsy Watkins<br />
COMMUNITY COMMITTEE MEMBERS<br />
Whitney Cromie<br />
PRESIDENT & DIRECTOR<br />
Mary Frances Cooper (retired December 31, <strong>2021</strong>)<br />
*deceased
carnegielibrary.org