EDGE Services Summer 2022 Newsletter

EDGE services
Summer 2022
NEWS
LETTER
Exceptional Training
with a Personal Touch
Successful completion of the EDGE
Key Trainer’s Certificate courses
will provide delegates with the up
to date skills, knowledge and tools
to teach others in safer people
or children handling skills and to
conduct moving and handling risk
assessments.
See
pages 6-7
for Courses
available
across the
UK
Extensive Training Resources, Exclusive
On-line Library and E-Learning Module
Our training is supported by a professionally produced
and fully illustrated extensive course textbook, proposed
documentation for onward training delivery, four video
modules demonstrating over 45 moving and handling
practical skills techniques, an extensive and exclusive on-line
resources library and a user-friendly e-learning programme
designed for front-line staff.
Level 4 Award
www.edgeservices.co.uk
01904 677853
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2 Summer 2022 Newsletter
EDGE NEWS
Public Courses 2023
It is nearing that time of year where many of you are
looking to plan ahead with your training diaries. We
have had a number of enquiries asking about 2023
Public Dates and can confirm that from September
2022 the Training Schedule for this will be live on our
website www.edgeservices.co.uk where you will be
able to book places quickly and easily via the online
booking form.
Please note Key Trainer certificates are valid for two
years so if you completed your training September
2020 to December 2020 your refresher training will
be due in the next few months and all dates for the
remainder of 2022 can be found on our website.
We run public courses as well as in-house courses
to suit the needs of individual organisations and are
always looking at new training locations within the UK.
If you have visited our website and there isn’t currently
a public course running in your area, let us know at
enquiries@edgeservices.co.uk – as we expand as a
business, we are happy to hear where you would like
to see us train next. In addition to this, if you would like
to be added to a waiting list for certain dates that are
currently fully booked, please contact us and we will
add you to the list; should there be any cancellations
you will be contacted and offered the place before it is
re-advertised on our website.
You can also follow us on Twitter at @EDGEhandling
or on Facebook/EdgeServices for news and company
updates.
/EdgeServices
Training Across the UK
• People Handling
• Children Handling
• Inanimate Object Handling
@EDGEhandling
• Understanding and Managing Behaviour
that Challenges
• Bespoke and Advanced Skills In-house
Training
Beth Patchett (Business Development and Communications
Manager), Sharon Zens (Senior Trainer) and Ruth Hewitt
(Operations Manager) at the Scottish Manual Handling Forum.
Conference News!
At the end of May EDGE had the pleasure of
attending The Scottish Manual Handling Forum
Conference held in Glasgow.
The EDGE team attended a number of workshops
throughout the two day event, and found them all to
be interesting and beneficial. Topics included Object
Handling, Single Handed Care and various equipment
overviews. The packed exhibition also housed new and
innovative equipment and lots of relevant information.
We were especially keen to attend a workshop on the
forthcoming Handling of People (7th Edition) which is due
out shortly. This was a valuable insight into what we can
expect from the new edition and what has been amended
in light of the pandemic.
Our Senior Trainer, Sharon presented a session reflecting
on how EDGE Services responded and changed during
the Covid 19 pandemic. In this she discussed the
precautions we took and still take to make the training
as safe as possible and looked at the Resource Library
which is a hugely valuable resource for onward delivery
of training for our Key Trainers. Further details of what
is available on this can be found on page 11 of this
newsletter.
Thank you to the organisers for putting together a
fabulous two days of exhibits and workshops and to all
the delegates who came to say hi at the EDGE stand.
It was a great opportunity to meet and catch up with
colleagues and delegates.
We are looking forward to attending more conferences
and exhibitions this year and hope to see many of you at
the National Back Exchange, Disability Living Foundation
Moving and Handling People Conference, Kidz to Adultz
North and The Occupational Therapy Show over the
coming months!
EDGE services
Newsletter June 2022 DAVID.indd 2 08/07/2022 11:22

Legal Cases
A Derby care home has been
fined £30,000 after a resident died
following a fall from a wheelchair.
Southern Derbyshire Magistrates’ Court concluded that
the care home and its manager had failed to provide safe
care and treatment to a resident who died in hospital
after fracturing her thigh bone following the fall. The care
manager was also ordered to pay a fine of £1,200.
The court heard that on 19 September 2018, the resident
was found on the floor of the lounge of the home by a
member of staff after falling out of her wheelchair. No
medical assistance was requested, and no notification of
the accident reported to the CQC or any other regulatory
body for nine days.
When the accident was notified, it was reported that the
resident had fallen and broken her hip after opening the
lap belt in her wheelchair. It was later established that
no lap belt had been in place. The resident was taken to
hospital after her family called for an ambulance during a
visit.
She later sadly died after developing bronchopneumonia,
which can be a complication following a
femoral fracture.
Natalie Reed, CQC’s head of inspection for adult
social care, said “The majority of care providers do an
excellent job. However, when a provider puts people in
its care at risk of harm, we will take action to hold them
to account and to protect people. I hope the outcome of
this prosecution reminds care providers of their duty to
assess and manage all risks, including environmental
risks, to ensure people are kept safe.”
Summer 2022 Newsletter 3
A Scottish care provider has
been fined £450,000 after a
vulnerable adult with severe
learning difficulties drowned in
a bath.
Glasgow Sherriff’s Court heard that a vulnerable adult
with severe learning difficulties, drowned in a bath within
her flat in the early hours of the morning.
The court heard that the home’s operator, had supplied
a baby monitor to alert support workers that the resident
was out of bed but an HSE investigation found the
monitor was neither suitable nor sufficient as they were
so light on their feet.
Two support workers who were supporting four service
users in four different flats failed to hear that the resident
was out of bed. They were then able to run their own bath
in which they drowned. The court heard that the water to
flat should have been isolated but neither carer knew to
do so.
The HSE concluded there were severe staff shortages
at the time of the death which resulted in two carers who
were not familiar with the resident being put in charge of
over-night care.
The investigation found that the organisation had no
specific induction procedures in place and relied on staff
finding time to read the care plans after their shift had
commenced. It added there were no clear shift plans to
alert the support workers to the critical needs of the four
people they were supporting and no clear instructions on
how checks should be made.
Staff had raised concerns on a number of occasions
however more appropriate measures such a door
sensors or pressure mats had not been put in place, the
court heard.
HSE inspector Kathryn Wilson, said: “This was a
desperately tragic case which has left [the resident’s]
family devastated. “The baby monitor was a wholly
inappropriate method of alerting staff that a resident was
out of bed, being designed to alert a parent that a baby is
crying or choking.
“[They] should have been safe but a failure to identify
and put in place simple and reasonably practicable safety
measures resulted in two support workers being given
insufficient information to protect this vulnerable [resident]
in their care.”
www.edgeservices.co.uk
01904 677853
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4 Summer 2022 Newsletter
The Development and Benefits of
the Hospital Bed
The Health and Safety at Work etc. Act, 1974 states that it
is the duty of the employer to ensure, so far is reasonably
practicable, the health, safety, and welfare at work to all the
employees and other people that may be affected by their
business.
In the health and social care network the choice of the
correct bed can be one of the most cost effective, therefore
reasonably practicable purchases, an organisation can
make. As well as drastically reducing musculoskeletal
injuries for care staff, the Electric Profiling Bed (EPB)
can increase comfort and reduce hospital stays and the
prevalence of tissue damage.
Like so many aspects of care provision, the hospital bed
has seen several milestones in development over the years.
It was in the early 1800s in Britain that saw the introduction
of beds with adjustable bed rails, using a mechanical crank
to raise and lower the sides of beds, thus reducing the risks
of users falling out.
1874 saw the patent of an adjustable height mattress frame
by mattress maker, Wuest in Ohio. This is considered to be
the first prototype of the modern hospital bed that we use
today.
The next major development in the hospital bed was the
introduction of the three-section base allowing for elevation
of the head and feet. This was invented by Gatch in
Indiana.
from side to side, beds for the plus size person, low
level beds for those at risk of falling from the bed
and beds that become chairs aiding the access and
egress. There are several companies that focus on
made-to-measure ergonomic beds suiting all heights,
weights, and shapes of users.
The development of voice-controlled technology in the
last decade is now starting to appear in beds, giving
more independence and comfort to the user.
A review of literature on the use of the EPBs showed
the following benefits for the health and well-being for
both staff and users:
• Studies using the Rapid Entire Body Assessment
tool (REBA) show the adjustable height function
can improve posture and reduce the exposure to
muscular skeletal injuries.
• Electrically controlled backrests can reduce the
manual handling requirements for care providers
and potentially reduce the number of handlers
required to assist the person and reduce the
number of visits.
• EPBs offer the user greater independence,
enabling them to reposition, access and
egress the bed. This has been shown to decrease
deterioration in mobility, increasing independence
and reducing length of hospital stay.
General Electric produced the first push button hospital bed
in 1945. This had the optional feature of a built-in toilet.
Howard Hughes, the American billionaire, is credited with
a major role in the development of the hospital bed. He
required hospitalisation following an airplane crash in 1946.
Following this experience, he created a six-section bed with
thirty separate electric motors.
• Other studies have shown the reduction in
pressure and shearing related tissue damage.
So, the next time you are using your manual handling
techniques, spare some thought on how the design
of the hospital bed has evolved over time, making the
task at hand much more comfortable and safer for
both you and the person you are supporting.
The 1960s saw Kings Fund develop and promote the mass
use of adjustable height hydraulic beds, incorporating a
hinged back rest.
Throughout the 1970s and 1980s several manufacturers
pushed the development and functionality of fully
electric profiling beds, allowing their use to become
more widespread. The first bed aimed at the community
setting was introduced in 1983, being lighter and more
transportable.
Today there are many designs of hospital beds ranging from
the very basic, affordable bed to the extremely complex
programmable beds allowing the person to be repositioned
Written by
EDGE Services
trainer Martin.
EDGE services
Newsletter June 2022 DAVID.indd 4 08/07/2022 11:22

Summer 2022 Newsletter 5
The 2022 State of Shift Work Report
The 2022 State of Shift Work Report
was recently released and shows
results that are based on responses
from more than 3,000 shift workers
around the world. These shift
workers are part of all industries, with
the majority working in hospitality,
retail, and healthcare.
workers saying that their workplace
had difficulty hiring, another ongoing
issue in the healthcare sector at
present. Working on the front lines
became second nature to many shift
workers as they continued to work
throughout the COVID-19 pandemic
in 2021.
Shift work in the healthcare sector,
within hospitals and care homes
is inevitable and a state of work
that many of you will have become
accustomed to. Many of the findings
found within the report will resonate.
Firstly, from the results published
we can see that over a third of
respondents dislike the health
impacts of shift work. These impacts
include poor sleep schedules and
strains on both family and social
life. It was revealed the struggle to
find a healthy work-life balance for
healthcare workers was ongoing.
Thankfully, 86% of shift workers can
identify ways to make their work
environment more positive. Over a
third of them want their employer to
focus more on wellbeing, and others
are seeking a culture with more
trust, openness, and compassion.
Diversity, equity, and inclusion are
among the most important issues in
the workforce landscape in 2021; over
a third of shift workers want a culture
that promotes it.
As workplace protocols constantly
changed, so did your work
environment. Staff took additional
roles as health and safety champions
to keep each other — and clients —
from getting sick. Along with that came
business closures and struggles to
remain fully staffed. And don’t forget
the influxes of furloughs and layoffs in
the last two years.
If your organisation was dealing with
staff shortages, you weren’t alone. In
fact, staff retention became an issue
in shift work in 2021, with over 50%
Regardless of the unpredictability
of another unexpected furlough,
business closure, or schedule
change, shift workers resilience
made them aware of their
contributions to their workplace’s
success in an ever-changing work
landscape. Almost 90% of shift
workers feel like they played a part
in their organisation’s success. While
most shift workers feel supported by
their managers, over two thirds of
shift workers still hold back in sharing
their opinions at work at least some
of the time.
The full report can be found via the
following link and may provide your
organisation with some additional
insights into how best to manage
shift work as times continue to evolve
and adapt in the healthcare industry:
2022-state-of-shift-work-report-uk.pdf
Charity Walk
The Principle Care Homes team have raised over £11,000, having
completed an impressive 100km walk in just three days.
Raising funds for their chosen charity, The Together Project, the team
walked the equivalent of a marathon each day from their central office in
Billericay, to the site of the group’s first home in Fleet, Hampshire.
The Together Project is a charity led initiative that boosts wellbeing, reduces
loneliness, and fosters stronger, happier communities by creating joyful
intergenerational experiences.
Em Dean, chair of the charity committee, said: “The event, whilst certainly a
challenge, was a great opportunity to meet new people, make new friends,
spend time with the team and exceed our £10k target.”
Training Across the UK
• People Handling
• Children Handling
• Inanimate Object Handling
• Understanding and Managing
Behaviour that Challenges
• Bespoke and Advanced Skills
In-house Training
www.edgeservices.co.uk
01904 677853
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6 Summer 2022 Newsletter
The Most Highly Endorsed and Accredited Peopl
People Handling and Risk Assessment
Key Trainer’s Certificate
Course Accreditations:
Level 4 Award
Our flagship FOUR-DAY
course has long established
EDGE as a leading provider
of manual handling and risk
assessment training to the
healthcare and social care
sectors.
Course Overview
This course will provide delegates
with the knowledge, skills and
confidence to train others in the
moving and handling of people and
in the conducting of manual handling
risk assessments.
Certification
This course is accredited as a Level
4 Customised Award by RoSPA
Qualifications. Furthermore, it is
a Royal College of Occupational
Therapists (RCOT) Approved
Learning Award, certified by the
CPD Certification Service and
aligned to the Skills for Care Core
Skills Training Framework (CSTF).
Upon successful completion of this
training you will receive a certificate
from EDGE Services and a Level 4
Award from RoSPA Qualifications.
Both certificates are VALID FOR
TWO YEARS.
Forthcoming Public Training Courses Include:
2022
19 – 22 July - Oxford
22 – 25 November - Brighton
26 – 29 July - York
29 November - Oxford
30 August - 2 Sept - London 6 – 9 December - Birmingham
30 August - 2 Sept - Glasgow 6 – 9 December - Edinburgh
6 – 9 Sept - Birmingham 13 – 16 December - London
13 – 16 September - Exeter
20 – 23 September - Edinburgh
27 – 30 Sept - Peterborough
4 – 7 October - London
11 – 14 October - Oxford
11 – 14 October - Cardiff
18 – 21 October - York
25 – 28 October - Birmingham
25 – 28 October - Edinburgh
1 - 4 November - Glasgow
22 - 25 November - Manchester
Availability on some courses is limited,
please check www.edgeservices.co.uk
for current details.
Course Duration: 4 Days
Public Course Cost:
£820+VAT per delegate,
£955+VAT per delegate in
London
01904 677853 www.e
Public Training Courses
Delivered at 12 public locations across the UK. For the
benefit of individuals and organisations requiring one or
a small number of places.
The cost of a public four-day course place is £820+VAT
per delegate (£955+VAT – London). Delegate certificates
are valid for TWO years, making the cost per delegate
per year of certification ONLY £410+VAT (£477.50+VAT
– London)
The cost of a public two-day ‘Refresher/Update’ course
place is £525+VAT per delegate (£590+VAT – London).
Delegate certificates are valid for TWO years, making
the cost per delegate per year of certification ONLY
£262.50+VAT (£295+VAT – London)
Visit our website: www.edgeservices.co.uk/courses to
book and for the most up to date public course details.
Not All Manual Handling Training Providers Are The Same
Newsletter June 2022 DAVID.indd 6 08/07/2022 11:22

Summer 2022 Newsletter 7
eople Moving and Handling Training in the UK!
People Handling and Risk Assessment
Key Trainer’s Certificate (Refresher/Update)
Course Accreditations:
Advanced
Level 4 Award
This TWO-DAY course has
further consolidated EDGE’s
position as a renowned provider
of manual handling and risk
assessment training to the
healthcare and social care sectors.
Course Overview
To ensure trainers keep up-to-date
with legislation and developments
in manual handling, EDGE
recommends a ‘Refresher’ at least
every two years. This course will
advance delegates’ professional
development and manual handling
skills, and provide opportunity to
share experience with others.
Certification
This course is accredited as an
Advanced Level 4 Customised
Award by RoSPA Qualifications.
Furthermore, it is a Royal College
of Occupational Therapists (RCOT)
Approved Learning Award, certified
by the CPD Certification Service
and aligned to the Skills for Care
Core Skills Training Framework
(CSTF). Upon successful completion
of this training you will receive a
certificate from EDGE Services
and an Advanced Level 4 Award
from RoSPA Qualifications. Both
certificates are VALID FOR TWO
YEARS.
ww.edgeservices.co.uk
In-House Training Courses
Delivered onsite, at a venue provided by and on dates
convenient for our clients with a programme tailored to suit
clients’ specific learning needs.
The cost of an in-house four-day course is £4400+VAT
for up to 10 delegates. Delegate certificates are valid for
TWO years, if maximum numbers (10) attend the cost per
delegate, per year of certification is ONLY £220+VAT.
The cost of an in-house two-day ‘Refresher/Update’ course
is £2200+VAT for up to 10 delegates. Delegate certificates
are valid for TWO years, if maximum numbers (10) attend
the cost per delegate, per year of certification is ONLY
£110+VAT.
Call: 01904 677853 or E-mail: enquiries@edgeservices.
co.uk for more information.
Forthcoming Public Training Courses Include:
2022
12 – 13 July - Edinburgh
14 – 15 July - York
26 – 27 July - Oxford
16– 17 August - Glasgow
16 - 17 August - London
18 – 19 August - Manchester
18 – 19 August - Birmingham
6 – 7 September - Oxford
8 – 9 September - Exeter
15 – 16 September - York
22 - 23 September - Peterborough
27 – 28 September - Edinburgh
29 – 30 September - Glasgow
4 – 5 October - Cardiff
6 - 7 October - Birmingham
11 - 12 October - London
18 – 19 October - Glasgow
20 – 21 October - Manchester
1- 2 November - Brighton
3 - 4 November - London
8 – 9 November - Oxford
10 - 11 November - Exeter
17 – 18 November - York
29 - 30 November - Glasgow
1- 2 December - Edinburgh
6 - 7 December - Brighton
8 – 9 December - London
13 - 14 December - Birmingham
Availability on some courses is limited,
please check www.edgeservices.co.uk
for current details.
Course Duration: 2 Days
Public Course Cost:
£525+VAT per delegate,
£592+VAT per delegate in
London
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8 Summer 2022 Newsletter
Children Handling and Risk
Assessment
Children Handling and Risk
Assessment (Refresher/Update)
KEY TRAINER’S
CERTIFICATE
Public Training Courses
Course Duration: Four Days
KEY TRAINER’S
CERTIFICATE
Public Training Courses
Course Duration: Two Days
This four day course
will provide you with the
knowledge, skills and
confidence to train others
in the moving and handling
of children/young adults
and how to conduct manual
handling risk assessments.
2022
28 June - 1 July - Birmingham
12 – 15 July - Brighton
18 - 21 October - Glasgow
8 - 11 November - Birmingham
£820+VAT per delegate.
This two day Refresher/
Update course will further
advance your professional
development and manual
handling skills, and provide
you with a valuable opportunity
to trade experience with
others.
2022
15 - 16 Nov - Birmingham
£525+VAT per delegate.
For more details please
visit our website www.
edgeservices.co.uk/courses
For more details please
visit our website www.
edgeservices.co.uk/courses
In-House Training Courses
Course Accreditations:
In-House Training Courses
Course Accreditations:
Available in-house across the UK.
Course Duration: Four Days
We can tailor-make this course to suit
your requirements.
Please call us on 01904 677853 to
discuss your requirements.
Available in-house across the UK.
Course Duration: Two Days
We can tailor-make this course to suit
your requirements.
Please call us on 01904 677853 to
discuss your requirements.
Understanding and Managing
Behaviour that Challenges
Understanding and Managing Behaviour
that Challenges (Refresher/Update)
KEY TRAINER’S
CERTIFICATE
Public Training Courses
Course Duration: Four Days
KEY TRAINER’S
CERTIFICATE
Public Training Courses
Course Duration: One Day
This four day course
will provide you with the
knowledge, skills and
confidence to train others in
de-escalation and breakaway
techniques, which can be
adopted to deal with individuals
exhibiting challenging
behaviour.
2022
8 - 11 November - Glasgow
£780+VAT per delegate.
In-House Training Courses
Available in-house across the UK.
Course Duration: Four Days
We can tailor-make this course to suit
your requirements.
Please call us on 01904 677853 to
discuss your requirements.
This one day Refresher/Update
course will further advance
your professional development,
de-escalation and breakaway
skills and provide you with a
valuable opportunity to trade
experiences with others.
2022
18 July - Birmingham
7 November - Glasgow
£300+VAT per delegate.
In-House Training Courses
Available in-house across the UK.
Course Duration: One Day
We can tailor-make this course to suit
your requirements.
Please call us on 01904 677853 to
discuss your requirements.
Course Accreditations:
Course Accreditations:
For more details please
visit our website www.
edgeservices.co.uk/courses
For more details please
visit our website www.
edgeservices.co.uk/courses
EDGE services
Newsletter June 2022 DAVID.indd 8 08/07/2022 11:22

Summer 2022 Newsletter 9
Long Term Plan to Tackle Dementia
The Health and Social Care Secretary has
announced a new 10-year plan to tackle dementia
and boost funding for research to better understand
neurodegenerative diseases.
More than 900,000 people are believed to be living
with dementia in the UK, and the pandemic has led to
a backlog of dementia diagnoses, with 30,000 people
facing delays during the pandemic.
It is predicted that one million people will be living with
dementia by 2025 and 1.6 million by 2040.
At the annual Alzheimer’s Society conference, former
Health, and Social Care Secretary Sajid Javid said:
‘Our dementia strategy will be a 10-year plan, because
we can only get to grips with long-term challenges by
thinking long-term’.
The new plan will be published later this year, with a
focus on how new medicines and emerging science and
technology can be harnessed to improve outcomes for
dementia patients.
The government is working with charities and dementia
experts, including Alzheimer’s Society, ahead of setting
out the 10-year plan.
Up to 40% of dementia is considered potentially
preventable. For example, improvements in global
education access are projected to
reduce dementia prevalence by 6·2
million cases worldwide by 2050. But
this will be countered by anticipated
trends in obesity, high blood sugar, and
smoking, which are expected to result
in an additional 6·8 million dementia
cases.
Commission published in 2020 highlighted the urgent
need to roll out locally tailored interventions that reduce
risk factor exposure, alongside research to discover
effective disease-modifying treatments and new
modifiable risk factors to reduce the future burden of
disease.
Lead author Emma Nichols from the Institute for Health
Metrics and Evaluation (IHME) said: ‘Our study offers
improved forecasts for dementia on a global scale as
well as the country-level, giving policymakers and public
health experts new insights to understand the drivers of
these increases, based on the best available data.
‘These estimates can be used by national governments
to make sure resources and support are available for
individuals, caregivers, and health systems globally.
‘At the same time, we need to focus more on prevention
and control of risk factors before they result in dementia.
Even modest advances in preventing dementia
or delaying its progression would pay remarkable
dividends.
‘To have the greatest impact, we need to reduce
exposure to the leading risk factors in each country. For
most, this means scaling up locally appropriate, low-cost
programmes that support healthier diets, more exercise,
quitting smoking, and better access to education. And it
also means continuing to invest in research to identify
effective treatments to stop, slow, or prevent dementia.’
Dementia is currently the seventh
leading cause of death worldwide and
is one of the major causes of disability
and dependency among older people
globally.
However, dementia is not an inevitable
consequence of ageing, a Lancet
www.edgeservices.co.uk
01904 677853
Newsletter June 2022 DAVID.indd 9 08/07/2022 11:22

10 Summer 2022 Newsletter
Need to know
Understanding legal responsibilities –
What is meant by reasonably foreseeable?
This article will explore the term ‘reasonably
foreseeable.’ A definition of which is: ‘A
foreseeable event or situation is one that is
known about or guessed before it happens.’
(https://dictionary.cambridge.org/dictionary/
english/foreseeable)
As a trainer I must drive to various training
locations throughout the country. Is it
reasonably foreseeable that I will I need a car
– yes! Does my car have to meet certain legal
obligations such as being road worthy – yes!
Does it need, if it exceeds a certain age, an
MOT – yes! Do I need to be fit to drive – yes!
All these are mandatory legal expectations.
However, some things may not be as explicit
or set out in law. For example, the weather
today might be poor e.g., very heavy rain or
snow. Do I need to be prepared for that – yes!
I might not have known that the forecast would
be bad, but it is obvious to anyone with driving
experience that this situation will arise. So can
drivers avoid going out in that weather – well
yes of course but that’s not always possible.
Therefore, it might be unrealistic to totally
avoid that situation. I might already be out
when the weather front hits. Therefore, the bad
weather is a reasonably foreseeable event.
need to anticipate that there is a reasonable
chance that a specific hazard may arise. An
example of this is the preparation of Personal
Emergency Evacuation Plans for evacuation
of clients. Other considerations may be staff
having to travel to clients’ homes in extremely
bad weather; staff may have to support a plus
size person; staff may come across an injured
or uninjured client on the floor; staff may have
to deal with significant behavioural challenges;
staff may have to work in small, cramped
spaces; staff may be exposed to highly
infectious conditions.
Organisations must be prepared to defend
themselves if something goes wrong. Their
defence would need to be that the benefits
of putting a safe system in place would be
grossly disproportionate to the level of risk.
In these times an organisation’s ability to
consider what is reasonably foreseeable is
about being proactive, thereby promoting a
positive safety culture.
How does the above driving analogy apply
to a work-related risk assessment process?
When considering workplace hazards the
risk assessor needs to consider what are
staff likely to be exposed to, therefore, what
is reasonably foreseeable? They may not
know the date, time and location of a specific
hazard, anymore then I might predict the date
and time of extremely bad weather, but they
Written by EDGE Services
trainer Anneliese.
EDGE services
Newsletter June 2022 DAVID.indd 10 08/07/2022 11:22

EDGE services
Quick Guide to Delivering Moving and
Handling Training Remotely
Summer 2022 Newsletter 11
Quick Guide to Delivering Moving and Handling Training
Remotely for EDGE Services Trained Key Trainers
INFO
SHEET
The below is a taken from information given to Key Trainer’s attending EDGE Services course
Delivery of Theory Training Remotely
Option 1 – Workbook
Click onto Resource Library.
Click onto the blue jigsaw puzzle piece titled Delegate
Pack. A thorough workbook can be downloaded and
printed. This will take your learner about 30 to 45
minutes to complete they will then return it to you to
be marked.
Option 2 – E-learning
Click onto Learner Management from your accounts
page.
Learners can then log into our e-learning via the main
website and commence their e-learning program.
There are 18 multiple choice questions and would
take between 30 to 45 minutes to complete. The
learner will not know if they have got the questions
right or wrong but you will get this information via
your ‘Learner Management’ page so you can give
them feedback. You may choose to ask them to redo
the program if you feel they have not received a
satisfactory result.
They will need to answer each question before the
program will allow them to go to the next page.
Please Note.
None of the above remote learning options are a replacement for
effective risk assessment of manual handling techniques or for a robust
policy/procedure to define the parameters that staff should work within.
It remains the Key Trainer’s responsibility to ensure their learners are
competent and proficient at safe manual handling. Hands on, face to
face training remains EDGE Service’s preferred option for the delivery of
manual handling. However, during these unprecedented times creative
solutions need to be used to deliver a service. If in doubt, face to face
training may be necessary to ensure the safety and well-being of the
clients in your care.
Delivery of Practical Training Remotely
Video Conference Delivery
Click onto Resources Library from your accounts
page.
There are currently five modules in the Videos of
People (Adult) Handling Techniques section.
Under each module number is a brief overview of
the content and the number of moves contained
within it. The modules start at basic techniques
and advance.
You might use only the first module as part of your
induction training and then use additional modules
for your staff’s refresher/update courses.
Show each technique via a video conference
system, then ask staff to practice that technique.
You may need to show the video several times,
or pause the video, before asking the staff to
demonstrate the technique for you. It’s important
to give them feedback before going onto the
next technique. The time required to complete
the practical training will vary, depending on the
skill set/experience as well as the number of staff
members attending your video conference. As a
guide, allow 45 minutes for 3 moves. Some moves
such as hoisting take longer so this is merely an
average but hopefully gives you some idea of what
you can achieve in your allotted time.
www.edgeservices.co.uk
01904 677853
Newsletter June 2022 DAVID.indd 11 08/07/2022 11:22

EDGE services
What Makes Us
Exceptional?
✔ Healthcare Professionals All EDGE Services Trainers
are nurses, occupational therapists or physiotherapists with
at least ten years clinical experience and extensive training
experience in this field.
✔ Fully Accredited All our People and Children Handling
and Risk Assessment Key Trainer’s Certificate courses are
accredited by RoSPA Qualifications to Level 4 or Advanced
Level 4 as customised awards. They are RCOT (The Royal
College of Occupational Therapists) Approved learning
Awards, certified by the CPD Certification Service as
providing continual professional development and they
are aligned to the Skills for Health Core Skills Training
Framework (CSTF).
✔ Compliance with Professional Training
Standards All EDGE Manual Handling Key Trainer
events comply with The National Back Exchange Training
Standards (2010); The All Wales NHS Manual Handling
Training Passport and Information Scheme (2010) and The
Scottish Manual Handling Passport Scheme (2014).
✔ Invaluable Training Resources Professionally
produced, fully illustrated and comprehensive course
textbook. Plus proposed documentation to assist and
support in onward training delivery, these include:
course agendas, hand-outs, PowerPoint, five modules
of practical skills videos (demonstrating moving and
handling practical techniques and tips for staff training
and assessing).
✔ On-Line Resources Library Our training is supported
by an extensive and informative on-line resources library
offering training tips and tools to develop and enhance
onward training.
✔ E-Learning Module Our training is supported by a
dynamic and user-friendly e-learning module designed for
front-line staff’s use.
✔ Post Training Support Recognising that many
questions from delegates happen after the training event,
our full-time administrative team will put you in touch with
one of our senior trainers to assist you.
Follow us on:
/EdgeServices
@EDGEhandling
EDGE services
01904 677853
enquiries@edgeservices.co.uk
EDGE
edgeservices.co.uk
Newsletter June 2022 DAVID.indd 12 08/07/2022 11:23