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Business Action | Summer 2022

Summer 2022 issue of the independent North Devon-based business magazine covering news on business and enterprise in the area. This issue includes features on the winners of our North Devon Business Awards 2022, articles on awards schemes, business support programmes and more.

Summer 2022 issue of the independent North Devon-based business magazine covering news on business and enterprise in the area. This issue includes features on the winners of our North Devon Business Awards 2022, articles on awards schemes, business support programmes and more.

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usiness

ACTION

north enterprise

devon

growth

innovation

news & views

BOOK YOUR STAND AT

BBxpo

BIDEFORD

BUSINESS • BOOST • EXPO

business-action.co.uk | Summer 2022 | @businessactionm


CONTENTS WELCOME HEADER

business

ACTION

EXPANDING & DEVELOPING

FROM YOUR EDITOR

Robert Zarywacz

Editor & Publisher

t: 07971 176044

e: robertz@business-action.co.uk

@robertz

CONTENTS

Behind the scenes

Thereisalwayssomething

beingpreparedinthe

background,oftennotvisibleto

thepublic.

ThisphotobyHarleigh

Taylorcapturesmefittingmy

microphoneinpreparationto

hosttheBusinessActionNorth

DevonBusinessAwards2022at

theLandmarkTheatre,

Ilfracombeon19May.

Ilikethisphotobecauseit

sumsupsomuchoftheunseen

preparationthatweundertake

forthemagazine,eventsand

otheractivities.Thisiswhat

providesthebuzzwhena

projectcomestofruitionandis

launchedtothepublic.

Vol 4 Issue 2 – Summer 2022 – distribution 2,000

Welcome................................................................................................................. ii

From South Molton to Rugby World Cup France 2023....................... 1

North Devon biggest business exhibition returns – BBxpo........... 2

Business directory: Find products and services................................. 3

News: Manufacturer appoints new director............................................ 4

News: Facilities group wins military air base contract ..................... 4

News: Family firm supplies British carpets and beds........................ 5

News: Ghost walks in rain or shine............................................................ 5

Sustainability: Resource simplifies sustainability process............ 6

Environment: Welcoming Biosphere Business VIPs.......................... 7

Support: Help to thrive..................................................................................... 8

Charity: Children’s hospice in search for bear necessities............. 8

Support: Grants for new or start-up businesses.................................. 9

Support: Support to recover, adapt and thrive...................................... 9

Support: Support for people facing barriers to business................ 9

Awards: Awards and accreditations for your business.................... 10

Awards: Made in Britain................................................................................... 10

Awards: Queen’s Award for Enterprise.................................................... 10

Awards: North Devon Manufacturing Awards 2022............................ 10

Awards: Business Action North Devon Business Awards 2022.... 11

Support: HI to Thrive supports young people into work................... 25

News: Supplies for school garden project.............................................. 25

News: Builders merchants chooses RNLI as annual charity.......... 25

A productive six months

Thefirsthalfof2022hasbeen

remarkablyproductive.

Atlast,wewereabletorun

thecompletebusinessawards

programmeincludingabig

celebratoryevent.

Wealsopublishedourfirst

magazinesupplementandwe

areonceagainorganising

businessevents.

Collaboration is key

Toexpandanddevelopour

activities,werequiremore

resources.Everythingwedois

supportedbymylongestablishedZarywacz

partnershipwithmybrother

Simon.Wearenowaddingto

thisthroughcollaborationwith

trustedpartners.

Business Awards

TheNorthDevonBusiness

AwardsCelebrationcouldnot

havehappenedwithoutthe

helpofmanysupporters

thankedonpage11.

Wespecificallywantto

thankvolunteersonthenight–

ClareFlint,SarahLockand

AdamLock–andHarleigh

Taylorforphotographyandlive

socialmediasupport.

Readallabouttheevent,the

awardsandwinnersonpages

11to24.

Business Boost supplement

Followingadiscussionwith

SusieKevernofPoundLane

FinancialManagement,

togetherwehaveproduced

BusinessBoost–TheNorth

DevonStartup&Business

DevelopmentGuide2022.

Intendedasareferencework

foranyoneinNorthDevon

lookingtostartordeveloptheir

business,thisisthefirstofa

numberofplannedmagazine

supplementsonspecifictopics.

Weinviteapproachesfrom

businesseskeentosponsora

supplementfocusingontheir

businesssector.

CollaboratingwithSusieon

thiswasadelightandwehope

youfindthispublicationuseful.

■ ReadBusinessBoostin

printoronlineatbusinessaction.co.uk/business-boost

BBxpo exhibition

Afteratwo-yeargapduetothe

pandemic,wearedelightedto

beorganisingourthird

businessexhibition,Business

BoostExpo–Bideford,on

Thursday27October.

Againwearedelightedto

welcomeAndrewBowersof

PeakOnlinetotheorganising

teamandtobringyouanother

practicalbusinessevent.

■ ReadallaboutBBxpoon

page2andbookyourstand

spaceatbbxpo.uk

Web site | business-action.co.uk

Online version | business-action.uk

t: 07971 176044

Design & production by

© Need it Find it 2022. All information in this magazine is published in good faith. Any views expressed are not necessarily those of the publisher, Need it Find it. Articles

included in this supplement do not constitute business advice. Readers are strongly recommended to seek advice from an appropriate professional before taking any action

on any topic discussed in the supplement and to check full terms and conditions of any products or services promoted in advertisements.

ii

business action | Summer 2022 | business-action.co.uk


HEADER NEWS

A question of sport: (from left) France 2023 chief executive officer Claude Atcher, former England international Will Greenwood,

chairman World Rugby Sir Bill Beaumont, Mark Pawsey MP and Aramis Rugby chief executive officer Vikas Mahajan answer questions on Rugby World Cup France 2023

The France 2023 Organising

Committeehasannounced

thatAramisRugby,afamilyrunbusinessbasedinSouth

Molton,hasbeenappointedas

OfficialSupporterofRugby

WorldCup2023.

AramisRugbywillprovide

training,groundsandfitness

equipment,includingthe

world’smostadvanceddigital

analyticalscrummachines,to

the20participatingteamsat

RugbyWorldCup2023.

DevelopedwithAramisRugby’s

unrivalledmanufacturing

expertiseandinvestmentsin

R&D,theground-breaking

innovationofferspreviously

unavailableindividualand

scrumunitdatatogive

coachingteamsanalytical

insightintotrainingand

physicalscrumperformance.

ClaudeAtcher,France2023

chiefexecutiveofficer,said:“I

amthrilledtowelcomeAramis

RugbyonboardasanOfficial

SupporterofRugbyWorldCup

2023.Providingthe

participatingnationswiththe

mostadvancedtraining

equipmentavailableisofthe

upmostimportanceforthe

organisingcommittee.Through

AramisRugby’sinnovative

technology,all660playersof

thenextRugbyWorldCupwill

haveeverythingtheyneedto

performontheworld’sbiggest

rugbystage.”

VikasMahajan,founderand

chiefexecutiveofficerof

AramisRugby,said:“Being

namedasOfficialSupporterof

RugbyWorldCup2023isthe

biggestmilestonetodatefor

AramisRugby,andonethatwe

arehugelyproudtoachieve.At

theforefrontofourbusinessis

investinginworld-leading

technologytoprovideplayers,

clubsandthesportwiththe

From South Molton

to Rugby World Cup

France 2023

Manufacturing is a key industry in the North Devon economy and

Aramis Rugby in South Molton is flying the flag for the area and for

Britain after being appointed an Official Supporter of Rugby World

Cup France 2023. Business Action editor Robert Zarywacz attended

a reception at the House of Commons where key figures in the

international rugby world celebrated the official announcement

At the heart of the scrum: (from left) Chancellor of the Exchequer Rishi

Sunak and former England rugby star Will Greenwood

best-in-classtrainingequipment.

Wearehonouredtobeableto

bringthislevelofinnovationto

thebiggestsportingstagein

rugbyandareveryexcitedto

seewhatFrance2023willhold.”

Theoriginalfamilybusiness

wasestablishedinIndiain1927

The world’s most advanced digital analytical scrum machine: (from left)

Ryan Mahajan, Ajay Mahajan, Rishi Sunak, Will Greenwood, Selaine Saxby,

Roshni Mahajan, Sir Bill Beaumont, Vikas Mahajan and Claude Atcher

andfirstmanufacturedhockey

sticksfortheOlympicsteam

beforemakingcricketbats.The

presentcompany,foundedin

2003byVikasandRoshni

Mahajan,isoneoftheworld’s

leadingmanufacturersofrugby

equipment,whichincludes

scrummachines,balls,training

equipmentandhighperformancekitandclothing,

andisoneofonlyafewrugby

equipmentbrandsto

manufactureitsowngoods.

AramisRugbyisproudofits

Indianheritageandoperatesits

manufacturingprocessesfrom

bothitsfamilyfactoryin

PunjabanditsSouthMolton

headquarters.

FormerEngland

internationalWillGreenwood,

commented:“Havingcoached

andplayedatRugbyWorld

Cups,Ifullyunderstandthe

needfornewinnovative

coachingmethodsand

practicestodevelopawinning

team.AramisRugby’sdigital

scrummachineisoneofthose

innovationsthatcanhelp

playersandcoachesreachthe

nextlevelbyprovidingthem

withanewlevelofinsightinto

performanceandisthereforefit

forthebiggeststageinrugby.”

■ RugbyWorldCup2023will

takeplaceinFrancefrom8

Septemberto28October2023

atninevenuesacross10cities.

Detailsfrance2023.rugby

■ Inadditiontosupplyingtop

classrugbyteamsboth

internationallyandintheUK,

AramisRugbyisastaunch

supporteroftheNorthDevon

businesscommunityandfor

threeyearsfounderandchief

executiveofficerVikasMahajan

hasvolunteeredasajudgein

BusinessAction’sNorth

DevonBusinessAwards.

Detailsaramisrugby.co.uk

@businessactionm | Summer 2022 | business action 1


EXHIBITION NEWS

North Devon’s biggest exhibition returns

BBxpo,NorthDevon’slargest

independentbusiness

exhibition,returnsafteran

absenceoftwoyearson

Thursday27OctoberatDevon

Hall,BidefordCollege.

Business Boost branding

OriginallynamedBideford

BusinessExpo,theevent,

whichfastbecameknownas

BBxpo,hasbeenrebrandedas

BusinessBoostExpo–Bideford

tomatchcomplementary

activities,includingthe

BusinessBoostStartup&

BusinessDevelopmentGuide,

allaimedatsupportingNorth

Devonbusinesses.

ThiswillbethethirdBBxpo

exhibition,followingthe2018

BBxpo 2019: (from left) Google Digital Garage

trainer Silvia Paloschi and Robert Zarywacz

The way we were: exhibitors at BBxpo Bideford at the last exhibition before lockdowns in October 2019

BBxpo

BIDEFORD

BUSINESS • BOOST • EXPO

and2019eventsand

cancellationofthe2020and

2021eventsinthepandemic.

Successful exhibition format

The2022eventwillrepeatthe

previouslysuccessfulformula

ofstandsrepresenting

businessesfromacrossDevon,

aprogrammeofworkshopsand

/ortalksplusthe

freelate-lunch

networkingbuffetfor

exhibitorsand

visitors.

Detailsarebeing

finalisednowand

willbepublishedon

thededicatedevent

website.

Affordable

promotion

BBxpo’saimsremain

thesame:toprovide

effectiveand

affordableexhibitionand

promotionalopportunitiesfor

allNorthDevonbusinesses.

Withstand

spacestartingat

£85–withinreach

ofanybusiness–

everyexhibitor

receivesabusiness

profileinBusiness

Actionmagazine

andontheBBxpo

exhibitionwebsite

plussocialmedia

posts.

Whatother

NorthDevon

businesseventcan

matchthis?

Organising team

AsNeeditFinditandBusiness

Actionactivitiesexpandin

bothscopeandsize,weare

collaboratingwithtrusted

partnerstomaintainthequality

ofeverythingwedo.

JoiningorganiserRobert

ZarywaczandtheZarywacz

partnership,whichprovidesso

muchofthesupportforthis

event,isAndrewBowersof

PeakOnline.Andrewexhibited

atBBxpoin2019andisan

enthusiasticsupporter,soitisa

delighttowelcomehimaboard

theorganisingteamfor2022.

■ Fordetailsandtobook

exhibitionspace,visitbbxpo.uk

Andrew Bowers of Peak Online is coming on board

the BBxpo organising team

Book stand space now

Bookyourexhibitionstand

spaceandservicesnowonline

formaximumbenefit.

Book at BBXPO.UK

Need it

Find it

4 copies of Business Action

magazine posted to you,

12-month online listing

& 4 business listings

for £30 per year

Book at needitfindit.uk

HERE

2 business action | Summer 2022 | business-action.co.uk


DIRECTORY

ACCOUNTANTS

Cranford Business Services

Bideford

t: 01237 488077

w: accountsindevon.co.uk

JD Accountants (South West) Ltd

Barnstaple

t: 01271 378606

AESTHETIC CLINICS

Orchard Clinic

Bideford

w: orchardclinic.net

ANTIQUE MAPS & CHARTS

Old Folding Maps

South Molton

t: 01769 573935

w: foldingmaps.co.uk

BRANDING & DESIGN

Boom Boom Media

Barnstaple

t: 01271 326694

w: boomboommedia.co.uk

BrandLanterns

Barnstaple

t: 01271 372620

w: brandlanterns.co.uk

BREWERY

Combe Brewing Company

Ilfracombe

t: 07973 488409

w: facebook.com/

CombeBrewingCompany

GT Ales

Chivenor

t: 01271 267420

w: gtales.co.uk

BUILDING SUPPLIES

Heritage Cob and Lime

Bideford

t: 01237 477431

w: heritagecobandlime.com

RGB Building Supplies

Branches in Barnstaple, Bideford,

Hatherleigh, Holsworthy,

Ilfracombe, Okehampton, South

Molton, Tiverton

w: rgbltd.co.uk

BUSINESS ADVISORS

Pound Lane Financial Management

North Devon

t: 07801 199671

w: poundlane.co.uk

BUSINESS SUPPORT

Be Ready Employer Hub

Devon

t: 01392 241124

w: readydevon.org.uk

GetSet Adapt

Devon

t: 0800 587 7707

w: getsetfrogrowth.com/getset-adapt

OutSet Start

Devon

t: 0800 500 3017

w: devon.ytko.com/communityrenewal-fund

CAR SALES & SERVICING

Blights Motors

Bideford

t: 01237 472282

w: blightsmotors.co.uk

COMMERCIAL PROPERTY

James Doble Commercial

North Devon

t: 01237 424053

w: jd-commercial.co.uk

CONSTRUCTION

Advanced Scaffolding

Barnstaple

t: 01271 321100

w: advancedscaffoldingltd.co.uk

COPIERS & PRINTERS

Clarity Copiers North Devon

Barnstaple & North Devon

t: 01271 374061

w: claritynorthdevon.co.uk

COPYWRITING & MARKETING

Zarywacz

North Devon & UK

t: 01271 879100

w: z2z.com

COUNSELLING & PSYCHOTHERAPY

Devon Counselling Training

Barnstaple

t: 07522 841009

w: devoncounsellingtraining.co.uk

North Devon Counselling

Barnstaple

t: 07872 501606

w: northdevoncounselling.co.uk

DIGITAL & WEB SITES

Kameleon

Barnstaple

t: 01271 375100

w: kameleondigital.uk

Peak Online

Bideford

t: 01237 721256

w: peak-online.uk

DINING

Terrace Tapas & Wine Bar

Ilfracombe

t: 01271 863482

w: terracetapasbar.co.uk

The Royal George

Appledore

t: 01237 424 138

w: trgpub.co.uk

ENVIRONMENT

North Devon Biosphere

North Devon

t: 01392 388647

w: northdevonbiosphere.org.uk

FINANCE

SWIG Finance

North Devon & South West

t: 01872 227 932

w: swigfinance.co.uk

FINANCIAL ADVISERS

D Scott Financial

Bideford

t: 01237 426450

w: dscottfinancial.co.uk

Philip J Milton & Co Plc

Barnstaple

t: 01271 344300

w: miltonpj.net

GARDENING & LANDSCAPING

AB SEA Services

Torrington

t: 07799 478318

w: abseaservices.com

HEALTH & SAFETY

Safety Supplies Direct

Barnstaple

t: 01271 377558

w: safetysuppliesdirect.co.uk

HOLIDAY COTTAGES

Marsdens Devon Cottages

North Devon

t: 01271 813777

w: marsdens.co.uk

HOTELS

The Carlton

Ilfracombe

t: 01271 862446

w: ilfracombecarlton.co.uk

HUMAN RESOURCES

Fitzgerald HR

Barnstaple, Exeter, London &

Wellington

t: 01271 859267

w: fitzgeraldhr.co.uk

INSURANCE

Together Insurance Solutions

Barnstaple

t: 01271 347147

w: togetherinsurancesolutions.co.uk

INTERNATIONAL TRADE SUPPORT

International Trade Matters Ltd

Bampton

t: 01398 332881

w: internationaltradematters.com

IT

Lineal Software Solutions

Barnstaple

t: 01271 375999

w: lineal.co.uk

JOINERY & CARPENTRY

Bespoke Timber Joinery &

Carpentry

Barnstaple

t: 01271 603411

w: bespoketimberjc.co.uk

LOCKSMITHS

SW Locksmiths

Holsworthy / Bude

t: 01409 255533

w: swlocksmiths.com

MANUFACTURERS

The Clovelly Soap Company

Clovelly

t: 01237 432280

w: theclovellysoapcompany.com

Smart Manufacturing

Bideford

t: 01237 471977

w: smart-manufacturing.co.uk

MASSAGE & BEAUTY

Essential Bodyworkx

South Molton

t: 01769 574474

w: essentialbodyworkx.co.uk

NETWORKING GROUPS

Business Networking in Barnstaple

Barnstaple

t: 0843 289 1339

w: bnibarnstaple.co.uk

North Devon Networking Group

Barnstaple

w: northdevonnetworking.co.uk

Torridge Business Network

Westward Ho!

w: torridgebusinessnetwork.co.uk

OFFICE SUPPLIES

South West Office Supplies

North Devon

t: 01271 889337

w: swofficesupplies.co.uk

➤ Listinginfourissuesof

magazinewithbusiness

nameandcategory,phone

number,websiteandtown.

➤ 12-monthonlinelistingat

needitfindit.ukNorth

PACKAGING

Atlas Packaging

Barnstaple

t: 01271 344055

w: atlaspackaging.co.uk

PHOTOGRAPHY

Tarkatography

Westward Ho!

t: 07977 414798

w: tarkatography.co.uk

PRINTING

Jamaica Press

Buckland Brewer

t: 01237 452333

w: jamaicapress.co.uk

RECRUITMENT

Cooper Golding

Barnstaple

t: 01271 349745

w: coopergolding.co.uk

RETAILERS

Ilfracombe Chocolate Emporium

Ilfracombe

t: 01271 867193

w: ilfracombechocolateemporium.co.uk

Pedlars

Ilfracombe

t: 01271 863509

w: Facebook @pedlarsofilfracombe

SHEDS

SHEDS 4 you

Bideford

t: 01237 459193

w: sheds4you.co.uk

SIGNS

Doubleuprint

Barnstaple

t: 01271 268 041 / 07866 420436

w: doubleuprint.co.uk

The Sign Maker

High Bickington

t: 01769 561355

w: sign-maker.net

SOLICITORS

Slee Blackwell Solicitors

Barnstaple, Bideford, Braunton,

South Molton

t: 0808 139 1606

w: sleeblackwell.co.uk

SPORTS EQUIPMENT

Aramis Rugby

South Molton

t: 01769 550284

w: aramisrugby.co.uk

TRAVEL AGENTS

Clare Flint – Travel Counsellors

North Devon & UK

t: 01271 828990

w: travelcounsellors.co.uk/clare.flint

WILLS

Wills at Home

West Yelland

t: 01271 860105

w: wills-athome.co.uk

BOOK YOUR £30 LISTING NOW AT needitfindit.uk

DevonBusinessDirectory

withbusinessnameand

category,logo,phone

number,addressandlinks.

➤ 4issuesofmagazinemailed

directtoyourUKaddress.

@businessactionm | Summer 2022 | business action 3


FEEL ELECTRIC

TRADE UP, PLUG IN

AT BLIGHTS MOTORS

TCi,whichspecialisesin

commercialandindustrial

new-buildconstruction,

interiorfit-outand

refurbishment,andofficeand

welfarefurnituresupplyand

installation,hasappointed

CallumBowdentoitsboardas

projectdirector.

Asformerheadof

operations,Callum’sleadership

andteammanagementhave

resultedinexceptionalproject

deliveryandperformancefor

majorclientsacrossthe

business.Callumalreadyheads

uphisowncommercial,project

andsiteteamsforagrowing

portfolioofclientsandhas

beenresponsibleforsecuring

newrepeatbusinessthroughout

histimewiththecompany.

AdrianSealey,chairmanof

TCi(GB)Ltd,says;“Thisisa

significantstepupwardsfor

Callumandrecogniseshis

considerabledevelopmentand

capacity.Overseveralyears

now,Callumhasably

demonstratedhisabilityto

successfullydeliverextremely

NEWS

FAMILY RUN FOR 89 YEARS

OPEN 7 DAYS A WEEK

SALES PARTS SERVICE

RENTAL ESSO FUELS

SPAR CONVENIENCE STORE

TRADE UP...PLUG IN...WITH MG ELECTRIC

TEST DRIVE AN MG NOW!

Manufacturer’s new director

New appointment: (from left) Callum Bowden congratulated by Alex Perkis

Bideford

HANDY CROSS, CLOVELLY ROAD, BIDEFORD, EX39 3ET

01237 472282

www.blightsmotors.co.uk

Facilities group wins military air base contract

Boden Grouphaswonatwoyearcontracttoprovide

facilitiesmanagementservices

toRAFBrizeNortononbehalf

ofVINCIFacilities,aspartof

theFutureDefenceInfrastructureServices(FDIS)Contract.

Asaprincipaldelivery

partner,BodenGroupwill

workcollaborativelywith

VINCIFacilitiestosupport

RAFBrizeNortoninitsability

toproviderapidglobalmobility

insupportofUKoverseas

operationsandexercises.

ThenewFDIScontract

offerstheopportunityto

transformtheapproachto

complexandchallenging

constructionprojects.”

ManagingdirectorAlex

Perkisdescribedthepromotion

as“welldeserved”andwenton

towelcomeCallumtothe

board,congratulatinghimon

behalfofthecompany.

At31,Callumalsobecomes

oneoftheyoungestmembers

oftheboardatTCiandjoins

thenowseven-strongsenior

teamtakingthecompanyto

maintainingtheDefence

estate,whileensuring

statutoryandmandatory

compliance,providingasafe

placeforservicepersonnelto

live,workandtrain.

newheightsasaleading

constructionspecialistand

solutionsprovider.

Callumcommented,“It’sa

greathonourtohavebeen

giventhisopportunityandI

wouldliketothankthe

directorsfortheirmentorship

andsupportingettinghere.It’s

excitingtobeabletobringmy

energyandenthusiasmtothe

nextlevelwhilstbeingrealistic

aboutthehugeresponsibility

BodenGrouphas

establishedastrongreputation

forfacilitiesmanagement

withinthedefencesectorin

theSouthWest.

MikeFaria,VINCIFacilities

placedonme,withgreat

ambitionsforthefutureofmy

department.”

From apprentice to director

Havingstartedasamasonry

apprentice,CallumjoinedTCi

tobecomeatraineesite

managerwhilestudyingat

college,quicklyachieving

successcoordinatingmultiple,

complexandhigh-value

projectsforamajorclient.

Hethenprogressedto

becomeheadofoperations,

skillfullyoverseeingprojectand

siteteamsandliaisingwithkey

clientsofTCithroughoutthe

SouthWest.

Thislatestpromotion

recognisesCallum’shardwork,

dedicationandfocus,and

demonstratesthedevelopmental

careerpathsthatTCiisproud

toadvocate.

DuringhiscareeratTCi,

Callumhasalsowonawardsas

TraineeoftheYearaswellas

beingakeypartofawardwinningprojectsandteams.

■ Details03330220824or

tcigb.co.uk

headofprocurement,

commented,“Wearereally

pleasedtobeworkingwith

BodenGroup,andweare

excitedabouthowtogether,we

candeliverexceptionalservice

totheFDIScontract.”

AndrewBeagley,Boden

Group’smanagingdirector,

commented,“We'redelighted

tohavebeenawardedthis

contractandlookforwardto

workingwithVINCIFacilities

todeliverourobjectivesand

enhancetheend-userand

customerexperience.”

■ Details08456460112or

bodengroup.co.uk

4 business action | Summer 2022 | business-action.co.uk


ENVIRONMENT

Family firm supplies British carpets and beds

North Devonisfortunatetobe

hometomanyindependent

businesses,oftenstartedand

managedbyfamilies.

KingsCarpetsat

Pottington,Barnstapleisa

third-generationfamily

business,startedinIlfracombe

in1963andmovingtoits

presentsitein1969.Laurie

andPeggieHarveystartedthe

business,joinedbytheirson

Martinin1974,whotookover

thereinsbeforepassingthem

ontohisownsonJackHarvey,

nowgeneralmanager.

Jackthoughtaboutworking

inthefamilybusinessinhis

teensandjoinedstraightfrom

school.Heisnowinhis16 th

yearandthoroughlyenjoysthe

interactionwithcustomers.

“Alotofcustomers

continuetosupportusand

somehavebeencomingtous

forover40yearsanddealt

withmygrandad,”saysJack.

Thebusinessadvertises

littleasmostofitscustomers

Jack Harvey, general manager of independent family business Kings Carpets in Barnstaple

It’s sad that many of us assume that much of what we buy is made

overseas. When editor Robert Zarywacz needed new stair carpet,

naturally he chose to purchase from a North Devon independent

business, but was surprised that both carpet and underlay supplied

by Kings Carpets were manufactured in Britain. He decided to find

out more about the firm and the products it supplies

areattractedthroughword-ofmouthrecommendation.

“Honestyiskey.Weteach

staffthathonestyiskeyandto

makesuretheyalwaysgetthe

correctanswerforthe

customer.Wesellquality

productsatareasonableprice,

givegoodcustomerservice

andarereliable.”

Thebusinessnowemploysa

teamofsome20staffwho

togetherrunKingsCarpets,its

adjoiningremnantoutlet

store,theCarpetMill,andits

nearbyBedKingdomstore,

launchedin1976–allthree

storesatPottingtonofferfree

parkingtocustomers.

KingsCarpetsoffersa

rangeofmorethan1,000

carpetandluxuryvinyltile

samplesinitslarge,modern

showroomandJackpointsout

thatupto90%ofthecarpets,

flooring,underlayand

accessoriesitsellsaremadein

Britain.Thishasincreased

fromsome60%beforethe

pandemic.Jacksaysthe

reasonsforthisaretheirhigh

quality,reliability,pricesand

tosupporttheUKeconomy.

Likewise,BedKingdom

suppliessome85%ofBritish

products,includingbeds,

mattresses,frames,

headboards,divansandmore.

Supportinglocalbusinesses

isimportant,butinreturn

thosebusinessesneedto

deliverqualityproductsand

goodservice.That’swhat

KingsCarpetshasdonefor

almost60yearsandwhyJack

sayscustomerstrustit.

■ Details01271374393or

kingscarpetsdevon.co.uk

Bed Kingdom’s showroom stocks a huge selection of beds

Mark Langworthy tells the history of Ilfracombe’s George and Dragon pub

Devon Ghost Tourswasborn

afterMarkLangworthyand

HuetMartels,bothwithalong

historyofinvestigating

reportedlyhauntedlocations,

createdvirtualghostand

historytoursofIlfracombe

duringlockdowns.

Followingpositivefeedback,

thepairhaverecentlylaunched

Ghost walks in rain or shine

thebusinessprovidinginpersontoursaround

IlfracombeandTorrington.The

currentrangeofwalkscovers

Ilfracombe’shighstreet,

harbour,railwayandseafront

andTorrington’sCivilWartrail.

DevonGhostToursalso

Mark Langworthy keeps ghostseekers spellbound in the rain

hostsGhostHunting

Experiencenightswhereyou

canlearnabouttheequipment

usedandhowtoconduct

paranormalinvestigations.

Havingbeensettledsince

theIronAge,Ilfracombeis

steepedinhistorywithtales

fromtheEnglishCivilWar,of

wreckersandsmugglers,and

fromtheVictorianera.

Itsbuildingsandlocations

aresaidtocontinuetoreplay

eventsorhaveresidentspirits

tothisday–seeifit’strueona

walkwithDevonGhostTours.

■ Detailsandbookingat

devonghosttours.com

@businessactionm | Summer 2022 | business action 5


SUSTAINABILITY HEADER

Resource simplifies sustainability process

A new resourceaimstocut

throughthenoiseandprovide

tailoredsupporttobusinesses

ontheirsustainabilityjourney.

TheSustainableBusiness

Resource(SBR)isa

consultancyserviceoperating

aspartofPlasticFreeNorth

Devon,alocalenvironmental

charityonamissiontoprotect

andimproveourenvironment

throughcommunity-ledaction.

BasedinBarnstapleand

workingacrosstheNorth

Devonarea,itoffersbespoke

solutionstosmallandmediumsizedenterprises(SMEs)

lookingtoembracethe

ecologicalandeconomical

benefitsofintegrating

sustainabilityintotheirwork.

TheSBRhasbeensetupby

SteveRoberts,managing

directorofTurnstyleDesigns,a

Barnstaple-basedmanufacturer

ofluxurydoorhardware,anda

directorofStMichael’sNursery

inBarnstaple.

BelowSteveexplainshow

hisownjourneyinspiredhim

toworkwithClaireMoodie,

chiefexecutiveofficerofPlastic

FreeNorthDevon(PFND),to

createtheSBR.

“Irecognised,throughthe

workittookmetomake

sustainableimprovements

withinthetwodiverse

businessesthatIrun,justhow

difficultandtimeconsumingit

isforowner/managersto

navigatethehugeamountof

adviceandinformationthat

thereisoutthereinorderto

makethenecessarychangesto

one’sbusinesspracticestomake

thosebusinessessustainable.

“AtthesametimeIalso

recognisedthehugebenefits

thatmybusinesseshaveenjoyed

asaresultofmedoingthatwork.

Simplifying sustainability: (from left) Steve Roberts, SBR lead sustainability

advisor and Tom Bedwell, SBR sustainability advisor

“Myinitialdrivingforcewas

adesiretoreducethenegative

impactsofmybusinesseson

ourenvironment,but

somethingthatemergedvery

clearlythroughthisprocesswas

thatthereisahugeeconomical

benefitthatcomeswiththose

changestoo.

“Lookingtothefuture,I

thinkitisfairtosaythatthere

isnoeconomicalsustainability

withoutecological

sustainability,andthe

SustainableBusinessResource

isheretoguidebusinessesin

realisingthatgoal.”

Claire,PlasticFreeNorth

Devonchiefexecutiveofficer,

adds:“Weknowincremental

individualchangeisnot

enoughtocreatethesocietal

shiftneededtoreducethe

impactofclimatechangeand

otherenvironmentalchallenges

weface.Thepowerand

opportunityliewithinhowwe

dobusinesswithinour

communities,andrecognising

thetruevalueofbeinga

sustainablebusiness.

“Weareconfidentthatwith

therightsupportwecanhelp

localbusinessestractionthe

changeneededtoprotectand

improveourenvironmentnow

andinthefutureandweare

incrediblyproudtohaveSteve

voluntarilydrivingthisproject

forwardonPFND’sbehalf.”

TheSBRisworkingwitha

broadselectionoforganisations

suchastheNorthDevon

Biosphere,Exeterand

PlymouthUniversities,South

WestManufacturingAdvisory

Service,aswellasmany

specialistconsultantsand

Measuring sustainability success: Tom Bedwell, SBR sustainability advisor

suppliers.Byworkingwiththis

diverserangeofstakeholders,it

isabletocutthroughthe

overloadofinformationthatis

outthereanddirectbusinesses

inthemostefficientway,

helpingthemimproveevery

aspectoftheirbusinessfroma

sustainablepointofview.From

transportationandwaste

managementtoEnvironmental

SocialandGovernance(ESG)

investment,theSBRwill

connectbusinesseswithgrants,

internships,suppliersand

specialistconsultantsrelevant

totheirbusiness.

Full business overview

SBRsupportbeginswithan

overallauditofabusiness,then

devisesandproposesacustombuiltplanoveronetothree

years,startingwiththelowerhangingfruitandmoving

towardsthemorechallenging

areasattheendoftheproject.

Grant support

TheSBRcanassistbusinesses

withanygrantfundingthat

mightbeavailable,introducing

specialistconsultantsand

suppliers,providingtemporary

staffingsolutionswhen

requiredandreturningfor

quarterlyauditstoensure

targetsareachieved.

Analyse success

SBRreportswillmeasure

successinreducingwasteand

carbon,andraisingemployee

andcustomerengagement.

Supportive network

TheSBEwillsendoutcurated

informationrelevanttoa

business,andconnectitwith

otherbusinessesintheirsector

tonetworkandpoolinformation.

■ Detailsthesbr.org.uk

6 business action | Summer 2022 | business-action.co.uk


ENVIRONMENT HEADER

Welcoming Biosphere Business VIPs

How can businesses get involved?

Shop, cafes, restaurants,

bars, visitor attractions and

activity providers

Hotels, B&Bs, guesthouses

and accommodation providers

Create a Biosphere

Sponsored Product

Pickaproductandmarketitas

asponsoredproducttoyour

customers.Itcouldbea

‘BiosphereBiscuit’(20pVIP

donation)orBiosphere

WalkingBoots(witha£2

donation).Itistotallyuptoyou

tobeasimaginativeandquirky

asyoulike.

Opt-in voluntary contribution

Guestsareinvitedtomakea

voluntarycontribution,£1or

£2,whichisaddedtotheirbill

atthepointofbookingortheir

finalinvoice.

Opt-incaneasilybe

incorporatedintoonline

bookingsystemsasa‘booking

extra’oraddedtothefinal

invoice.

Why get involved?

Boost for our Biosphere

Giveyourcustomerstheoption

torounduptheirbillwitha

VIPdonation.Thisisasimple

yeteffectivewayforyour

customerstomakeadifference

totheplacetheyarevisiting.

Entry Ticket Contribution

Ifyourunatouristattraction,

whynotaddasmallticket

entryfee‘levy’–eg50por£1–

tothepriceofeachentry,

whichisdonatedtothe

BiosphereVIPscheme?

Oryoucouldadda

voluntarycontribution(£1or

£2toeachonlineentryticket).

➤ It’saneasywaytogiveback

totheplaceweallbenefit

from.

➤ Youwillbeplayingapartin

thebiosphere’svisionfor

NorthDevon.

➤ Accesstoproject

informationandlogosfor

youtoshareyoureffortsto

protectandimproveNorth

Devontoyourcustomers.

➤ Opportunitytobefeatured

onthenew‘NorthDevon

Explorer’app.

➤ Donationstocharityaretax

deductible.

Every year,theNorthDevon

UNESCOBiospherewelcomes

morethan5millionvisitors

whocometoenjoyitsgolden

sands,ruggedcoastlineand

richheritage.

Thebiosphere’sBusiness

VIPprogrammelinksthe

increasingnumberofvisitors

withthebreadthofworktaking

placewithinthebiosphere,

whichaimstocreateapositive

futureforallbyintroducing

morepeopletotheimportance

ofthelocalenvironment,on

whichnaturedepends.

Thebiosphereisencouraging

visitorstoinvestinthisvision

inthreeways:

➤ Visitthearea

➤ Investinnature

➤ Protecttheenvironment

Visit. Invest. Protect.

AllfundsraisedbytheVIP

programmewillbeusedbythe

NorthDevonUNESCO

Biosphere’sownspecificcharity

togivenatureahelpinghandto

protecttheenvironment.Two

examplesare:

Bring back Ratty!

WaterVoleReintroductionat

BrauntonMarsh–VIP

donationswillhelpfundthe

reintroductionofwatervolesto

BrauntonMarsh,whohave

beenmissingformanyyears.

Why?Becausewatervoles

providenatural‘habitat

engineering’thatbenefitsother

wildlifewholiveonthemarsh.

Devon’s Rainforest

RestoringAncientWoodlands

–VIPdonationswillhelpfund

therestorationofancient

woodlands–thespecial

rainforestswithinthebiosphere.

Why?Toaddresstheclimate

emergency,createhomesfor

therareandspecialplantsand

animalswearesoluckytohave

here,andtohelprestorenature

toitsformerglory.

■ Details01392388647or

northdevonbiosphere.org.uk

@businessactionm | Summer 2022 | business action 7


SUPPORT HEADER

Thriveisaprogrammetohelp

businessesachievetheirfull

potential.

Whetheryouarelookingfor

waystoincreaseyourturnover,

growyourbusinessorjustdo

thingsmoreefficientlysothat

youcanspendmoretimeon

thethingsyouenjoydoing,

Thrivecanhelp.

Ifyouareasoletrader,

microbusinessorlimited

companyinDevon,youcan

contactThrivenowtoseeifyou

areeligibletoaccessfour

modulesofbusinessadvice,

supportandtraining.Funded

bytheEuropeanRegional

Children’s hospice in

search for bear necessities

North Devonissettohostan

excitingpublicartsculpture

trailthisyeardesignedtoraise

vitalfundsandawarenessfor

Children’sHospiceSouthWest

(CHSW).

Thecharity,whichruns

threechildren’shospices,

includingLittleBridgeHouse

inFremington,hasjoined

forceswithTheArtof

FundraisingtocreateaBear

Huntarttrailtorunthrough

SeptemberandOctober.

Someoftheregion’sbestknownlocalartistsare

currentlydecorating25

individualfive-footbearsthat

willformaseriesofminitrails

inandaroundBarnstaple,

Bideford,Torrington,

IlfracombeandSouthMolton.

Aswellashelpingtoraise

theprofileofthehospice,itis

hopedthattheBearHunttrail

willalsobringsignificant

footfallandeconomicbenefit

tothehostlocationsand

surroundingareas.

Help to thrive

DevelopmentFunds(ERDF),

thissupportiscompletelyfree

toeligiblebusinessesinthe

HeartoftheSouthWestarea.

Thriveisabespokeservice

usingspecialistadvisorswho

willworkwithyoutoidentify

whatwouldmosthelpyour

business.

Youwillbeabletoaccess

fourmodulesofsupportwith

eachmodulelastingforthree

hours.Yourfourmodules(or

12hoursintotal)canbemade

CHSWBearHuntproject

coordinatorKateRomosaid:

“We’rereallylookingforward

toseeinghowalltheartists

choosetodecoratetheirbears

andcan’twaittoseethem

formsuchafuntrailfor

peopletofollowinandaround

beautifulNorthDevon.

“Wehopeitwillbehugely

popularwithbothlocalsand

visitors,whoaswellasbeing

abletodiscoverthese

wonderfulpiecesofbearart,

willalsobeabletoenjoy

visitingthetownsandvillages

inwhichtheyarelocated.”

Katesaidtherewereastilla

numberofopportunitiesfor

businessestogetinvolvedin

theproject,includingasatrail

orbearsponsor,orby

becomingasculpturehost.

Bearsareevenavailabletobuy

oradoptataspecialauction

takingplaceinNovember.

“Therearevarious

sponsorshippackages

availablesoifyourbusiness

upofacombinationofthe

followingtosuityourneeds:

➤ Athree-hourreviewmeeting

leadingtoadevelopment

planforyourbusiness

➤ 1-2-1sessionsfocusingon

yourparticularneeds

➤ Webinarsonrelevant

businesstopics

ThroughThrive,abusinesswill

typicallyreceiveone1-2-1

sessionfollowedbyattending

severalworkshopsand

wouldliketoget

involvedoryou’dliketo

findoutmore,we’dlove

tohearfromyou,”adds

Kate.

“TheArtof

Fundraisinghasatrack

recordofdelivering

incrediblepublicarts

eventsthatraise

significantfundsfor

charitiesandother

worthycauses,andwe

hopetheCHSWBear

Huntwillalsoraise

essentialawarenessand

fundstohelpprovide

vitalcareforlocal

families.

“Bygettinginvolved

inthisexcitingproject,

youwillbestanding

alongsidethechildren,

youngpeopleand

familieswhoneedthat

supportthemost.”

■ Tofindoutmoreabouthow

yourbusinesscanget

involved,eitherasaBearHunt

webinars.Sessionsmaybe held

onlineorinperson.

What will it cover?

Topicscaninclude:digital

support;leadership;finance;

humanresources;innovation;

marketing;businessplanning;

roadtoreopening.

Specificagriculturalsupport

isalsoavailable.

InNorthDevon,North

Devon+deliversthesupport.

■ Thriveisnowaccepting

applicationsfrombusinesses.

Pleasefillintheonlineform

toexpressyourinterestat

heartofswgrowthhub.co.uk/

thrive/

sponsororbearsculpture

host,callKateRomoon01271

325270oremail

bearhunt@chsw.org.ukorvisit

chswbearhunt.org

8 business action | Summer 2022 | business-action.co.uk


Grants for new or

start-up businesses

SUPPORT HEADER

What could you dowithupto

£10kingrantfundingforyour

start-upornewbusiness?

Buynewkit?

Installnewtechnology?

Hiremorepeople?

Expandyourpremises?

Ifyouareastart-upornew

company,basedinDevon,

whohasbeentradingfor

underthreeyearswithless

than10employees,youcould

boostyourbusinesswitha

grantfromtheStartandGrow

programme.It’llevenhelpyou

tocompletetheapplication

paperworktohelpensureyour

successingainingagrant.

Designedtosupport

businessesintheconstruction,

retail,tourismandleisure

sectors,thegrantsarepartofa

packageofsupportdesigned

tohelpstart-upandnew

businessestobuildtheirskills

andconfidence.

Aswellasthegrants,you

canaccesssupportsessions

withexpertbusinessadvisors

andtrainingworkshopsto

learnnewskillsanditsonline

learningportal.

Grantsarelimited,sogetin

touchnowbycalling0800500

3017orformoreinformation

visitdevon.ytko.com/

community-renewal-fund/

■ StartandGrowisdelivered

byYTKOinpartnershipwith

DevonCountyCouncilandis

fundedthroughtheUK

CommunityRenewalFund.

Support for people facing

barriers to business

A new, fully-funded bursary

forpeoplewhofacebarriersto

startingabusinesshasbeen

launchedacrossNorthDevon.

SquareOneisaninitiative

fundedandrunbycoworking

andsmallbusinessexperts,

TownSquareSpacesLtd

(TownSq),whichalsooperates

theNodeCoworkbusinesshub,

wheresupportwillbebased.

Thesupportpackage

containseverythingan

individualneedstostartand

growabusiness,includingfulltimedeskspacewithhighspeedinternetaccessforthree

months,one-to-onebusiness

support,bi-weeklycheck-in

andgoalsettingsessions,

enrolmentintotheexpert-led

StartupClubprogrammeand

accesstonetworkingand

specialevents.

Tobeeligible,individuals

needtobeeitherpre-startor

withintheirfirsttwoyearsof

trading,bewithinashort

commuteofNodein

Barnstapleandtheymustfeel

theyfaceabarriertostarting

theirbusiness.

JulianDymond,community

manageratTownSq,saidthey

hopethebursarywill

encouragethosewhomightnot

usuallytaketheleap,to

considerentrepreneurship.

“Startingabusinessisnot

alwaysaboutgrowinganempire

Support to recover,

adapt and thrive

GetSet Adaptisaprogramme

tohelpDevonbusinesses

recover,adaptandthrive.

CompaniesacrossDevon

nowhavethechancetogeta

boostwithfreesupportfrom

GetSetAdapttohelpthem

recoverfromtheimpactofthe

COVID-19pandemicand

buildstronger,more

sustainablebusinesses.

Ifyourunabusiness

employingfewerthan250

employeesandarelookingto

getbackontrackwithamore

resilientbusinessstrategytoaid

yourrecoveryandgrowth,then

GetSetAdaptcanhelp!

GetSetAdaptbringshigh

quality,professionalresources

toyourcompany,helpingyou

todevelopyourbusinessskills.

Youcanaccessworkshops

designedtoimproveyour

andbecomingahousehold

name.Formany,owningtheir

ownbusinessisjustabout

earningadecentliving,doing

somethingtheyloveata

schedulethatsuitsthem.

“However,startingabusiness

canbetoughandthereare

manybarriers,betheyfinancial,

timeorsimplyspacetowork.It

canalsobehardtoknowwhere

tobegin–that’swhereworking

aroundpeoplewhohavealready

solvedtheverychallengesyou

arefacingcanbecomean

invaluableadvantage.

“We’dencourageanyone

whohasrecentlylaunchedor

hasthedesiretostartabusiness

butisstrugglingtoputthe

piecestogether,togetintouch

withusandseehowwecanhelp.”

leadershipandmanagement

skills,understandyour

opportunitiesforgrowthand

buildamoreprofitable

customerbase.

GetSetAdapt’sexpert

businessadvisorsarealsoonhandtoprovideyouwithoneto-onecoachingtodiscussthe

challengesyoufaceandbuild

strategicplanstogrowyour

bottomlineandgiveyour

businesstheboostitneeds.

Theprogrammelooksto

reinforcethehardesthit

businesses,aswellasmaximising

continuingopportunitiesinthe

digitalandenvironmental

technologysectors.

■ Ifyourbusinesscould

benefitfromourprogramme,

getintouchon08005877707

orvisitgetsetforgrowth.com/

getset-adapt

Julian Dymond, community

manager at TownSq

■ Formoreinformation,orto

applyforthebursaryyoucan

gototownsq.co.uk/squareone,

call01271452442oremail

barnstaple@townsq.co.uk

@businessactionm | Summer 2022 | business action 9


AWARDS HEADER

Awards and accreditations for your business

Business owners’ efforts are vital for the prosperity of the whole community, but are not as widely recognised as they should be. As well as

the North Devon Business Awards, below are three programmes that can help you achieve the recognition that you deserve for you and your

business. As well as promoting your own business, you will be raising the profile of North Devon in the wider business community

Business Actionisan

enthusiasticsupporterofNorth

Devonmanufacturersand

producers,andcreatedthe

MadeinNorthDevonAward

toincreaseawarenessof

productsmadelocally.

Localmanufacturingis

importantforanumberof

reasons–boostingthelocal

economybyretainingand

attractingmoneyintothearea,

creatingandmaintaining

employment,developingskills

andincreasingsustainability.

Thisdoesnotmeanwe

shouldbeinwardlookingand

NorthDevonmanufacturers

deserverecognitionatbotha

nationalandinternationallevel.

Thatiswhywewere

delightedthatMadeinBritain

supportedourawardsevent

andproposedthatoneofits

memberspresentedourMade

inNorthDevonAward.We

werepleasedtowelcome

WarrenGell,globalcommercial

director,ofDartingtonCrystal.

Warrennotonlypresented

theawardtowinnerMooFree

Chocolates,butverygenerously

donatedfivepairsoflimited

editionDartingtonwhisky

tumblersbearinghandengravedDartingtonCrystal

andMadeinBritainlogos.One

pairwaspresentedtoNorth

DevonBusinessoftheYear

manufacturerDiamedica,along

withtwoengravedDartington

Crystalawardstrophies.

WarrenGellsaid,“Itwasan

The North Devon

Manufacturing Awards return

afteratwo-yearhiatus.

OrganisedbytheNorth

DevonManufacturers

Association,anybusinessin

NorthDevoncanenterthe

awardsforfree,bothNDMA

membersandnon-members.

The10awardcategoriesare:

➤ Apprentice

BusinessTransformation

➤ ChampionManufacturer

honourtopresenttheMadein

NorthDevonAwardonbehalf

ofMadeinBritain.”

The Made in Britain mark

MadeinBritainbringstogether

theBritishmanufacturing

community,unitedwiththeuse

oftheregisteredcollective

mark.Themarkisprotected

andcanonlybeusedby

membersofMadeinBritain

thatmeetthecriteriaitsetsto

guaranteethememberisa

Britishmanufacturer.

MadeinBritainalsooffers

memberssupportinfourareas:

sales,marketing,exportsand

comms/PR.Becominga

memberentitlesyourbusiness

toaprofilepageontheMadein

BritainDirectoryalongsideall

theothermakersin50product

categories.Itencourages

buyers,specifiersand

consumerstousethedirectory

astheprocurementsitefor

British-madegoods.

■ Fordetailsofhowyour

businesscanbecomea

memberofMadeinBritain,

visitmadeinbritain.org

North Devon Manufacturing

Awards 2022

➤ EnvironmentalProject

➤ Exporter

➤ Health&Safety/Covid

Resilience

➤ Innovation

➤ Product

➤ Team

➤ TraineeAward

“WhileDevonisoneofthe

largestcountiesintheUK,the

numberofDevoncompanies

applyingforandwinninga

Queen’sAwardforEnterprise

comparedwiththerestofthe

UKislow,”saidMarkAnsell,

DeputyLieutenantofDevon,

toguestsattheNorthDevon

BusinessAwards.

Markgaveashort

presentationonwhy

businessesinNorthDevon

shouldapplyfortheaward.

Hesaidthatinthepast20

years,over2,550UK

companieshavewonaQueen’s

Award,butlessthan20of

thesewereDevoncompanies.

Thisyear,fiveDevonfirmswon

awards,buttherewereonly13

completedapplicationsfrom

the44,000VAT-registered

businessesinDevon–surely

wecandobetter!

ThisiswhytheLord

LieutenantofDevonis

supportinganinitiativeto

encouragemorecompaniesto

applyforandwinQueen’s

Awardstoraisetheirnational

profileandthatofDevon.

Four categories

Therearenowfourdistinct

categoriesofQueen’sAward

forEnterprise:

➤ Internationaltrade

➤ Innovation

➤ Sustainabledevelopment

➤ Promotingopportunity

(throughsocialmobility)

Anycompany,largeorsmall,

canapplyfromanysector

tradinginregional,nationalor

Businessescanenteronlineand

thedeadlineforentriesis23:59

onMonday25July.

Thewinnerswillbe

announcedattheawardsgala

event,includingwelcomedrink

andtwo-coursedinneratthe

BarnstapleHotelonThursday

15September.

■ Enteratndma.org.uk

internationalmarketsaslong

asitisaself-contained

enterprisebasedintheUK,

filestaxreturnswithHMRC

andhasatleasttwofull-time

equivalentemployees.

Pastapplicantsconsistently

saythatjusttheprocessof

applyingwasreallyhelpfulin

makingthemthink

strategicallyabouttheir

business.Goodquality

feedbackisgiventothosewho

donotsucceedsothatoftena

companythatfailsoneyear

comesbackthefollowingyear

andwins.

Mark Ansell addresses guests at

the North Devon Business Awards

TurnstyleDesigns

(turnstyledesigns.com)in

BarnstaplewonaQueen’s

AwardforEnterpriseinthe

InternationalTradecategory

in2018.Managingdirector

SteveRobertsishappytoshare

hisexperienceofthe

applicationprocessandwhatit

islikeforaNorthDevon

businesstobeawinner.

Applicationsforthe2022

Awardsareopenfromnowto

September2022.

Theawardsarefreetoenter

sothereisnothingtolose,but

lotstogaininapplying.

■ Applyforfreeatgov.uk/

queens-awards-for-enterprise/

how-to-apply

10 business action | Summer 2022 | business-action.co.uk


2022 HEADER AWARDS

At last!

Ifitseemedlikewewaitedfor

years,thenitwasbecausewe

didwaityearsforacelebration

oftheBusinessActionNorth

DevonBusinessAwards.

OnThursday19May,175

guestsarrivedattheLandmark

Theatre,Ilfracombetoenjoya

welcomeglassofNorthDevon

sparklingwine,abuffet,

networkingandhearthe

announcementofthe2022

awardswinners.

Thank you . . .

...toeveryonewhomadethis

eventpossible:alloursponsors,

ourvolunteerawardsjudges,

andallourentrants,finalists

andwinners.

We’regratefulforthe

supportofDevon&Plymouth

ChamberofCommerce,Made

inBritainandtheQueen’s

AwardforEnterprise.

Thankyoutootoourevent

volunteers:ClareFlint,Sarah

LockandAdamLockfor

welcomingguestsandHarleigh

Taylorforphotographyandlive

socialmediasupport.Thank

youalsoSethConwayMedia

forvideoingtheevent.

ThankyoutoTenAcres

VineyardfortheNorthDevon

sparklingwine,tothe

LandmarkTheatre,Ilfracombe

fororganisingandservingthe

buffetandprovidingtechnical

supportforthepresentations

andDartingtonCrystalforthe

engravedawardstrophies.

For all of North Devon

The2022awardsattracted114

entriesfromacrossNorth

DevonincludingAbbotsham,

Appledore,Barnstaple,

Bideford,BrattonFleming,

Braunton,BucklandBrewer,

Chivenor,Chulmleigh,

Clovelly,Holsworthy,Hartland,

HighBickington,Horwood,

Ilfracombe,Kentisbury,Kings

Nympton,Landkey,Lynton,

SouthMolton,Swimbridge,

Torrington,WestwardHo!,

WitheridgeandWoolacombe.

Entrantsincludednewand

establishedbusinesses,small

andlarge.

Discoverthewinnersover

thefollowingpages–andmake

sureyouenteryourbusinessfor

the2023awards!

@businessactionm | Summer 2022 | business action 11


2022 AWARDS

At previous judging sessions

fortheBusinessActionNorth

DevonBusinessAwardsthere

havebeenlongandvigorous

discussionsonwhichofthe

individualcategorywinners

shouldbeselectedasNorth

DevonBusinessoftheYear.

Thisisbecausethereareso

manyexcellentawardsentries

thatitishardtochoose.

In2022,onenamewas

suggestedforthetitleandall

judgesagreedunanimously:

Diamedica.

Outstanding achievement

Diamedicawaseligibleforthe

overallawardaswinnerofthe

InternationalTradeand

Exportsawardcategory.

However,thisdoesnotgivea

fullpictureofthecompany’s

remarkableachievements.

Asourcoverphotoofits

productsbeingdeliveredbyox

cartdemonstrates,Diamedica

manufacturessafeanaesthesia

andrespiratorysolutionsfor

useinlocationsorsituations

withlimitedornoinfrastructure.Whatismore,itachieves

thisasacommercialbusiness.

Thiscombinationofinnovation,

commercialenterprise,export

successandethicalaims

impressedthejudges.

North Devon

Business of the Year 2022

DIAMEDICA

sponsored by

01271 344300 or miltonpj.net

Remarkable innovation

Diamedica’sstorybegan18

yearsagoafterafrustrated

anaesthetistaskedwhy

engineerscouldnotbuild

equipmentsuitableforuse

inAfrica.

RobertNeighbour,who

originallytrainedasan

aerospaceengineerandhas

aMaster’sdegreein

engineering,tookupthis

challengetodesign

anaestheticequipmentthat

couldfunctionwithoutthe

infrastructurecommonly

This magazine is for you

Whatdoyouthinkyouneed

foryournewstobepublished

inBusinessAction?APR

agencyandabigbudget?

Theanswerisnotoboth.

Thenewsandarticleswe

featureinBusinessActionare

publishedfreeofcharge.

Whilewedoreceivepress

releasesfrombiggerbusinesses,

wealsointerviewmanyother

businessestowriteourown

Headline sponsor: (from left) Philip Milton of Philip J Milton & Company plc

presents Robert Neighbour, managing director of Diamedica,

with the North Deon Business of the Year Award 2022

originalarticles–actuallywe

prefertodothis.

Youcanbeasoletrader,a

shopowner,guesthouse

proprietororabigbusiness.

Youcanbeayoungorold

businessownerandrunanew

orestablishedbusiness.

It’syourstorythatmatters.

■ Forachat,callRoberton

07971176044oremail

robertz@business-action.co.uk

availableinhospitalsin

Westerncountries.Thishas

resultedisDiamedica’srangeof

anaesthesia,ventilation,

intensivecareandoxygen

equipmentwhichcan

withstandhostileconditions

createdbyheat,humidityand

dust,andcanoperatewithout

consistentelectricitysupplies

andfreelyavailableoxygen.

Whilethisundoubtedly

demonstratesahighlevelof

innovation,whatimpressedthe

panelofawardsjudgeseven

morewasthatDiamedicahas

achievedsuchremarkable

resultswhileoperatingasa

commercialenterprise.

“Weareacommercial

companybutwithacomplete

humanitarianfocus,”explains

Robert.“Wedealwithtwothirdsoftheworldthatnoone

elsedealswith.”

Robertbelievesthatthis

commercialfocusiskeytothe

company’ssuccess:“I’magreat

believerincommercialactivity.

Withoutcommercialactivity,is

anythingsustainable?”

Sustainable in many ways

Aswellasachievingcommercial

sustainability,Diamedica

operatesinanenvironmentally

sustainablemanner.

“Nothingwemakeisused

oncethenthrownaway,”

Robert.“Everythingwedois

sustainable.”

Diamedicadesignsits

equipmenttobeusedwith

minimumrunningcosts.They

alsorequireminimal

maintenance,asoftenthereis

nolocalengineeringexpertise,

soanyproblemshavetobe

simpletofix.Thisruggedness

enablesequipmenttooperate

foryearsandDiamedicacan

receivecallsfromcustomers

whopurchasedequipment14

yearsagoandarestillusingit.

Allthewhile,Diamedica

maintainsthehighestlevelsof

quality.ItisaccreditedwithISO

13485:2016,whichspecifies

requirementsforquality

managementsystemsfor

organisationsproviding

medicaldevicesandrelated

servicestoensurethey

consistentlymeetcustomerand

applicableregulatory

requirements.Productsalso

beartheCEmarktoaffirm

theirconformitywith

Europeanhealth,safety,and

12 business action | Summer 2022 | business-action.co.uk


2022 AWARDS

environmentalprotection

standards.

Throughout the world

Diamedica’steamof12

employeesincludesengineers,a

qualitymanager,salesand

marketingandcharityliaison.

Onacceptingbothawards,

Robertsaid:“Theawardsare

forthepeoplewhoworkforus.

It’sourpeoplewhomakeupthe

business.”

AtitsbaseinBratton

Fleming,theDiamedicateam

manufacturesequipmentfor

exportto80countriesacross

sixcontinents.Designand

manufacturingarejusttwoof

thecompany’sactivities,as

Diamedicaprovidestrainingon

howtouse,serviceand

maintainitsequipment.Italso

offersongoing,freeemailor

telephoneafter-salessupport

foraslongasacustomerhas

theirmachine.

Roberthimselfhastravelled

to38Africancountriesaswell

astheMiddleEastandFarEast

The Diamedica Glostavent® Helix

Duo anaesthetic product is

designed to function when power or

oxygen fail in the operating theatre

International Trade & Exports

Award Winner 2022

DIAMEDICA

Export recognition: (from left) Stuart Elford, chief executive of Devon &

Plymouth Chamber presents Kerrie Anson and Robert Neighbour of

Diamedica with the International Trade & Exports Award 2022

topromoteanddeliverproducts

andservices.Networkingand

presentationsatoverseas

exhibitionshavebuiltmany

longstandinginternational

relationships,whichinclude15

in-countrydistributorsacross

countriesinsub-SaharanAfrica.

Whilethecompanyworked

rightthroughthepandemic,

internationaltravelstopped,so

itintroduceddigitaltrainingby

videooverZoom.Thisenabled

ittocontinuemuch-needed

supportanditdeliveredvirtual

trainingtomorethan118

delegatesacrossninelowincomecountries.

Morerecently,Diamedica

hassuppliedmultiple

Glostavent®DPA02portable

anaesthesiamachinesand

Lifeboxpulseoximetersto

GradianHealthSystemsforthe

RegionalClinicLicarnyain

Kharkivinresponse

totheongoing

humanitariancrisis

inUkraine.

Healthcare

workersinUkraine

facemany

challengesincluding

aninabilitytoaccess

medicalequipment

andareworkingin

environmentsthat

havebeen

compromised.The

Glostavent®DPA02

portableanaesthesia

machinedoesnot

requireelectricalor

batterypower,

functioning

anywhere, tomake

itthefirstchoicefor

humanitariananddisaster

relieforganisations.

Safe surgery for millions

Diamedicahasnowsupplied

morethan1,000anaesthesia

machineswhichhavebeen

usedinmorethenthan

4millionsurgicalinterventions.

TheseincludesitsCPAP

(continuouspositiveairway

pressure)machines–asimpleto-use,low-cost,life-saving

respiratorysolutionforpreterm

babies,neonatesand

paediatrics–whichsavelives

everyday.

“Halftheworld’spopulation

doesnothavetimelyaccessto

safesurgery,”concludesRobert.

“Therearemanyskilled

professionalswhoarevery

inventivewhodoaremarkable

jobwithverylimitedresources.

“Wearetheenablersthat

enablethemtodothework

thathastobedone.”

■ Details01598710066or

diamedica.co.uk

Diamedica managing director Robert Neighbour

talking to medical professionals in Ghana

Advertise from just £30 a year with Business Action

All plans include

➤ 4 adverts (if selected)

➤ 4 magazine listings

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Select plan

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Book online at business-action.co.uk/plans or call Robert on 07971 176044

@businessactionm | Summer 2022 | business action 13


Seetecwaspresentedwiththe

BestEmployerAward2022by

DebbieStaffordoftheBeReady

EmployerHub.

ThejudgesselectedSeetec,

whichemploys55peoplein

NorthDevon,ofwhich33%

haveadisability,foritsrangeof

employabilityservices.

Thebusinesshelpssomeof

themostmarginalisedpeople

inDevontomovetowardsand

intowork.Itdoesthisby

providingemployment,skills,

andtrainingservicestohelp

peoplereachtheirambitions.

Italsorunsamanufacturing

enterpriseinBarnstapleandits

maincustomerisluxurybed

makerVi-Spring,whichithas

suppliedformorethan30

years.TheBarnstaplefactory

employs21peopleand

2022 HEADER AWARDS

Best Employer Award Winner 2022

SEETEC

sponsored by

01392 241124 or readydevon.org.uk

approximately60%oftheworkforcehavea

disability.

Seetecisanemployee-ownedbusiness

andthroughitsemployeeownershiptrust,

itsworkforcecollectivelyowns51%ofthe

business.Theyallplayanimportantrolein

shapingthebusinessandaimto

createlastingsocialvaluefor

thepeopleandcommunities

Seetecserves.

Seetec’semployment

supportprogrammesinclude:

RestartScheme–enhanced

supporttofindjobs; JETS(Job

EntryTargetedSupport);Work

andHealth–supportingpeople

withlong-termhealth

conditions;ProjectSearch–

internshipsforyoungpeople

withalearningdisability;and

PositivePeopleProject–

providingalifelinetopeople

over25whoarenotinwork.

DebbieStaffordsays:“The

BeReadyEmployerHubwas

delightedtosponsortheBest

EmployerAwardcategory.It

wasgreattoseesomany

employerswhoreallyvaluethe

positivebenefitsthatembracing

diversityandinclusioncan

bringtobothstaffand

customersandwhogotheextra

miletomakingadifferencein

NorthDevon.Welldonetoall

thefinalistsand,ofcourse,the

winnersSeetec.”

■ Details08003345525or

seeteceetecpluss.co.uk

BBxpo

BIDEFORD

BUSINESS • BOOST • EXPO

Thursday 27 October

Devon Hall

Business exhibition

▶ Talks & workshops

▶ Networking buffet

Book space at bbxpo.uk

14 business action | Summer 2022 | business-action.co.uk


SelaineSaxby,MPforNorth

Devon,presentedtheBest

RetailerAwardtonotonebut

twowinners: Country Cottage

Bakeryand The ilab.Onthis

occasion,judgeswereunable

todecidebetweenthetwoso

botharejointwinners.

Country Cottage Bakery

WithtwostoresinBideford

andoneinWestwardHo!,

CountryCottageBakeryhas

servedthecommunitysince

1990,supplyingsome200

productsthroughitsshops

andbydelivery.In2021,it

welcomed150,000customers

throughitsdoorsandduring

lockdownscustomers

2022 HEADER AWARDS

Best Retailer Award Winners 2022

COUNTRY COTTAGE BAKERY

THE ILAB

the‘go-to’placeinNorth

Devonforsmartphoneand

tabletsalesandrepairs.

Withateamofeightstaff

members,somewhojoinedat

theverybeginning,theilab

continuestomaintainitsvital

presenceonthehighstreet

throughgivingeachconsumer

apersonalserviceand

buildingarapportwith

regularcustomersand

returningholidaymakers.This

hasalsoenabledittoachieve

nationalrecognitioninthe

MobileIndustryAwards.

Theilabalwayssupportsthe

localcommunitywhetherfund

raisingforNorthDevon

Hospiceorhelpingindividuals.

■ CountryCottageBakery:01237

473150orcountrycottagebakery.co.uk

dependedonits

bakeryboxesfullof

itspopularproducts.

Bakingthrough

thenight,attheheart

ofthecommunity,

thebusinessachieves

highstaffretention

withsomecompleting

18years’service.

Thebakeryalso

supportsmanylocal

causes,including

BidefordAssociation

FootballClub.

The ilab

Launchedin2011,

theilabhas

establisheditselfas

■ Theilab:01271323036ortheilab.co.uk

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@businessactionm | Summer 2022 | business action 15


Fitzgerald HRwaspresented

withtheBusiness-to-Business

ExcellenceAward2022byOli

FollowsofYTKOrepresenting

sponsorGetSetAdaptfunded

byDevonCountyCouncil.

LucyFitzgeraldfoundedthe

businessin2008asafreelance

HRconsultant.Findingthat

manycompaniesneededmore

thananadvicelineandwanted

someonetomanagetheirHR

forthem,shedevelopedthe

businessintoafull-serviceHR

consultancy,whichnow

supportsanetworkoflocal

officesacrosstheSouthWest

andSouthEast(Exeter,

Wellington,Bristol,London,

EssexandEastSussex)fromits

headquartersinBarnstaple.

Judgeswereimpressedthat

thebusinesshasnotonly

developedacustomisedservice

withahumantouchinNorth

Devonbutdeliversit

extensivelyoutsidethearea.

Itssuccesshasbeenachieved

byworkinginpartnershipwith

itsclients,offeringadeep

knowledgeofHR.Itactsboth

transparentlyanddiplomatically,

andworksflexiblytomeet

clients’needsviaemail,

2022 HEADER AWARDS

Business-to-Business

Excellence Award Winner 2022

FITZGERALD HR

sponsored by

0800 587 7707 or getsetforgrowth.com/getset-adapt

telephone,virtualmeetingsand

/oronsite.

Remarkably,Fitzgerald’s

clientportfoliohasgrownby

morethan100clientsinthe

pasttwoyears,despitethe

challengesofthepandemic,

andithasexpandeditsteamto

morethan20employeesandits

servicestomeetclientdemand.

FitzgeraldHRoffersa

flexiblerangeofservicestofit

withbusinesses’needs.These

rangefromon-demandservices,

enablingSMEsandlarger

companiestotapintoandpay

foritsexperienceand

knowledgeonlywhenthey

need,toretainedservices

providingongoingsupport

whichcanincludeapart-time

HRmanager.

TheBusiness-to-Business

Excellenceawardissponsored

byGetSetAdapt–fundedby

DevonCountyCounciland

deliveredbyYTKO–

establishedtohelpDevon

businessesrecoverfromthe

impactoftheCOVID-19

pandemicandbuildstronger,

moresustainablebusinesses.

■ FitzgeraldHR:0330223

5253orfitzgeraldhr.co.uk

Are you a Small Business in the North

Devon and Torridge area and would like to

have an input with the Petroc curriculum?

The Big Benefits for Small Businesses project works

collaboratively with small businesses in North Devon

and Torridge to improve the relevance of skills

provision, maximise innovation and develop training

and skills opportunities.

For more information please e-mail

projects@petroc.ac.uk

in partnership with

16 business action | Summer 2022 | business-action.co.uk


The Hair LoungeinBarnstaple

waspresentedwiththe

ConsumerServiceExcellence

Award2022byJevonWhitby

ofLineal,whosponsoredthe

eventwelcomedrink.

ToriKifflaunchedtheHair

Loungein2014andhas

establishedasalonthat

providesatrulypersonal

servicetoclientsfromall

backgrounds.Torisays“I

focusonthepersonbeneath

thehair”anddemonstrates

thisbymakingsureherclients

areatease.Aswellasindustry

trainingfocusingonhair,she

hascompletedherBarberTalks

andMentalHealthFirstAid

2022 HEADER AWARDS

Consumer Service

Excellence Award Winner 2022

THE HAIR LOUNGE

course.Shehasalsoachieved

BehindTheMaskcertification

regularlyupdateherMASCED

trainingtohelppreventand

educateclientsontherisksof

skincancerandmelanoma.

Thisextensivecommitment

totheall-roundwellbeingof

herclientsimpressedthe

awardsjudges.

Torisaid:“Itwasan

absoluteprivilegetobeeven

consideredafinalistforany

awardsletalonewinning

ConsumerServiceExcellence

Award.Iamoverthemoonto

havebeenrecognisedformy

effortstooffermyclientsthe

bestcustomerserviceIcan.

Myclientsareallthrilledfor

measwell.

“Ihopetocontinue

excellinginmyconsumer

serviceandprogressingto

improvetheclientjourneyand

experiencewithinmysalon.

Tori’sloveiscurlsandsheis

NorthDevon’scurlsspecialist.

■ TheHairLounge:

01271267177or

hairloungebarnstaple.co.uk

Welcome drink ~ Rosefinch

from Ten Acres Vineyard

sponsored by

Souvenir Awards Rugby Ball ~

from Aramis Rugby

supplied by

BusinessActionisgratefulto

Lineal Software Solutionsfor

sponsoringthewelcomeglass

ofsparklingwineatthe2022

AwardsCelebration.

Oneoftheaimsforthe

eventwastoshowcaseNorth

01271 375999 or lineal.co.uk 01769 550284 or aramisrugby.co.uk

Devonproductsandwewere

delightedthatLineal’s

sponsorshipenabledustooffer

guestsRosefinchsparkling

wineproducedby Ten Acres

VineyardnearWinkleigh.

Wewouldliketoinclude

evenmoreNorthDevon

produceatfutureeventsand

invitelocalproducersto

contactthemagazinewithany

ideasforpromotingthearea’s

remarkablefoodanddrink

offeringmorewidely.

■ TenAcresVineyard:

0183783892or

tenacresvineyardcamping.co.uk

Aramis Rugbygenerously

offeredtoproducealimited

editionSouvenirAwards

RugbyBallforeverybusiness

thatenteredtheawards.

Wepresentedwinnersand

finalistswiththeirballandare

workingtogetballsouttoall

entrants–contactRoberton

07971176044toreceiveyours.

@businessactionm | Summer 2022 | business action 17


Stannpwaspresentedwiththe

Digital&OnlineAchievement

Award2022byAndrewBowers

fromsponsorPeakOnline.

Stannpwasestablishedin

Barnstaplewiththepurposeof

offeringaSaaS(softwareasa

service)solutiontodirectmail,

offeringcompaniesafully

digital,integratedsolutionto

meettheirdirectmailneeds.

Itsgrowingteamcombines

professionalswithmorethan

30years’experienceinprint

andmail,andadynamic

technicalandoperationsteam,

workingtogethertodelivera

highqualityservicefor

customerseveryday.

Whilephysicalmailmight

appear‘oldtechnology’,the

Stannpplatformhasbroughtit

2022 AWARDS

Digital & Online Achievement

Award Winner 2022

STANNP

sponsored by

01237 721256 or peak-online.uk

uptodatebygivingclients

digitaltoolstocreateand

sendcampaignsdirect

fromtheirdesktop.Ithas

disruptedthedirectmail

industrybydevelopingits

ownself-servicesoftware

thatenablescustomerstodesign

postcards,lettersandgreeting

cardswithpowerfulmailmerge

toolsandbuilt-intracking.

Stannp’ssystemsusea

cloud-basedinfrastructureand

demonstratehowthecompany

hasfullyembracedtechnology

totakemaximumadvantageof

thepotentialitoffers.

StannpsalesmanagerLorien

Hamiltonsaid:“We,at

Stannp.com,aredelightedto

winDigital&Online

AchievementAwardatthis

year’sBusinessActionAwards.

“Weareproudofour

dynamicin-housedeveloped

softwareenablingthousandsof

customersacrosstheUK,

Europe,theUS,andCanadato

meettheirdirectmailgoals.

Fromhumblebeginningswith

threeemployeesin2014,we

haveevolvedintoadiverseand

thrivingSaaSbusiness,basedin

Barnstaple,withover50

employeesandgrowing.”

SponsorPeakOnline

provideshighqualityweb

designtosuitallbudgets,from

simpletemplatedwebsitesto

customisedWordPressdesigns.

Itsservicesincludewebdesign

andanassortmentofdigital

marketingservices–SEO,

SocialMedia,PayPerClick

(PPC),andemailmarketing.

■ Stannp:01271344507or

stannp.com

18 business action | Summer 2022 | business-action.co.uk


ZW Roofing & Leadworkwas

presentedwiththeExcellence

inConstructionAward2022

byLeeKift,operations

managerofsponsorRGB

BuildingSupplies.

ZWRoofing,basedin

Ilfracombe,providesa

genuinelyuniqueleadwork

servicewithinNorthDevon

andfurtherafield.

FoundedbyZakWilliams,

thebusinessspecialisesin

heritageandspecialist

leadworkanditsprojectshave

beenfeaturedinindustry

magazinesandshowcasedat

industrytrainingcentres.The

businessnowcomprisesa

teamoffourfull-timestaff.

Zakhasinvestedheavilyin

thebusiness,includingspecific

2022 AWARDS

Excellence in Construction

Award Winner 2022

ZW ROOFING & LEADWORK

sponsored by

Find your nearest branch at rgbltd.co.uk

traininginheritagemetal

roofing,sothatheisable

toofferaservicefewother

companiesarecapableof

providing.Servicesrangefrom

flat,slateandtileroofing

throughtobespokeleadwork

andchimneyrepairs.

Thefirm’sreputationfor

attentiontodetailandhealth

andsafetyissohighthatit

worksonprojectsfora

numberofreputable

constructioncompanies.

LeeKiftsaid:“RGBis

proudtosponsorthe

ExcellenceinConstruction

award.Theconstruction

industryplaysahugepartin

theNorthDevoneconomy.

“It’simportantthatwe

recogniseoutstanding

businesseswithinourindustry

whoseprofessionalismshines

through.”

RGBBuildingSuppliesisa

leadingindependentbuilders

merchantintheSouthWest

with22locationsacross

Devon,Cornwalland

Somerset.Itstocksawide

rangeofhighqualityproducts,

fromlandscaping,plumbing

andheatingtodecoratingand

generalbuildingmaterials,as

wellasdedicatedkitchenand

bathroomshowrooms.

■ ZWRoofing:07833956261

orzwroofing.co.uk

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Visit: devon.ytko.com/community-renewal-fund

@businessactionm | Summer 2022 | business action 19


The Grove InnatKings

Nymptonwaspresentedwith

theExcellenceinHospitality&

TourismAward2022by

sponsorMarsdensDevon

Cottages.

Anindependentvillagepub

attheheartofthecommunity,

theGroveInnprovides,

whereverpossible,locally

sourcedfoodanddrinktoboth

localsandtourists.Itisatruly

familybusinesswithowners

DeborahandRobert

Smallbone’ssonsbothbeing

bornsincetheyboughtthepub

in2003andnowworkinginit.

Theyemploythreemorestaff

includingapprenticechef

RoganKing,whobegan

workingatthepubeightyears

agoasakitchenporter.

2022 HEADER AWARDS

Excellence in Hospitality &

Tourism Award Winner 2022

THE GROVE INN

sponsored by

01271 813777 or marsdens.co.uk

Recently,theGroveInnwas

named‘SmallBusiness

ApprenticeEmployerofthe

Year2021’byPetroc.

Duetothedemandsof

business,DeborahandRobert

wereunabletoattendthe

AwardsCelebrationandthe

pubwasrepresentedbyRogan,

whoaccomplishedthissowell

thathewaspresentedwithone

ofthelimitededitionpairsof

whiskytumblersgenerously

donatedbyDartington–with

PhilipMiltonmakingthe

presentation–seephotobelow.

Thepub’shighqualityfood

anddrinkandpersonalservice

havewonitmanyawards.

SponsorMarsdensDevon

Cottageshasbeenproviding

quality,self-cateringholiday

letssince1973.Basedin

Braunton,ithasaportfolioof

morethan350properties.Its

in-houseassessorsworkto

strictcriteriatoensureafair

andaccuratestargrading

throughouttheportfolioand

theirpropertiesmeetits

stringentMinimumEntry

Requirements(MER).

■ TheGroveInn:01769580

406orthegroveinn.co.uk

20 business action | Summer 2022 | business-action.co.uk


Moo Free Chocolateswas

presentedwiththeMadein

NorthDevonAward2022by

WarrenGell,global

commercialdirector,of

DartingtonCrystalonbehalf

ofMadeinBritain.

NorthDevonisarguably

betterknownforitsfoodand

drinkproducethanits

manufacturingproducts,

whichiswhyitwasinvaluable

forMadeinBritaintosupport

thisawardandhelpraisethe

profileofthearea’s

outstandingmanufacturers.

MooFreeChocolatesin

Holsworthycombinesboth

foodandmanufacturing.The

businesswascreatedby

AndreaandMikeJessop,who

startedsellingchocolateonline

andthendevelopedarangeof

‘free-from’chocolatein

responsetocustomerrequests.

TheystartedwithEaster

eggs,usingamilkalternative

chocolate,whichwerevery

popular.Asaresult,they

decidedtoinvestinmachinery

andqualityingredientsto

makethisapermanentoption

fortheircustomersandspent

twoyearsresearchingand

2022 HEADER AWARDS

Made in North Devon

Award Winner 2022

MOO FREE CHOCOLATES

tweakingtheirrecipestomake

suretheydidn’tjusttaste

delicious,butwerealsohigh

qualityandsustainable.

Andreaisglutenintolerant

andMikelactoseintolerant,so

theyaretheperfectduotoget

totaskoncreatinggreat

tasting,dairy-freechocolate.

MooFreehasnow

establisheditselfasanational

brand,availableinanumber

ofsupermarkets,andhaswon

morethan100industryand

consumerawards.

MooFreehasachievedthis

whileoperatingassustainably

aspossibleandgrowinga

diverseworkforcewhich

includesemployeeswith

autismanddyslexia.

WarrenGellsaid,“Itwasan

honourtopresenttheMadein

NorthDevonawardonbehalf

ofMadeinBritain.

“Manufacturingisakey,

butsometimesoverlooked,

driverofthelocaleconomy

anditwasanabsolutedelight

tobeaskedtopresentthis

year’sawardtoHolsworthybasedveganchocolatemaker

MooFree.”

MadeinBritainsupports

andpromotesBritish

manufacturersthroughits

registeredcollectivemark

whichisprotectedandcan

onlybeusedbymembersof

MadeinBritainthatmeet

stringentcriteria–readmore

onpage10.

MadeinBritainmember

DartingtonCrystalisaglobal

brandandthelastremaining

factory-scaleproducerof

blownglassinthecountry.

■ MooFree:01409478070or

moofreechocolates.com

■ ReadmoreaboutMooFree

inourNorthDevonStartup&

BusinessDevelopmentGuide

ADAPT

HELPING DEVON

BUSINESSES

RECOVER, ADAPT

AND GROW

CONTACT US TO FIND OUT MORE:

BUSINESS

DIAGNOSTIC

1:2:1

SUPPORT

WORKSHOPS &

MASTERCLASSES

ONLINE

LEARNING

getsetforgrowth.com/getset-adapt

Freephone: 0800 587 7707

Funded by

Delivered by

@businessactionm | Summer 2022 | business action 21


WayMakerswaspresented

withtheOutstandingNew

BusinessAward2022by

sponsorOutsetStart.

AlexKellylaunched

WayMakersinSeptember2020

todeliverjoined-upservicesto

improveopportunitiesand

outcomesforautistic

individualsandforbusinesses.

Itsstrengths-basedand

solution-focusedcoaching

empowersautisticclientsto

maketransitionsintheirlives

andnavigatecertainchallenges.

WayMakersalsosupports

employersbydeliveringautism

awarenesstrainingand

consultancyservices.

Alex’sreasonforstarting

WayMakerswastobringthe

expertiseandknowledge

developedfromacareerin

specialisteducationtosettings

inthewidercommunity,andas

awaytoreachautisticpeopleat

timesintheirliveswhenother

sourcesofsupportforpursuing

afulfillinglifemighthave

droppedaway.

Alexsaid:“Winningthe

2022awardforOutstanding

NewBusinessisasignof

excitingandprogressivetimes,

2022 AWARDS

Outstanding New Business

Award Winner 2022

WAYMAKERS

sponsored by

0800 500 3017 or devon.ytko.com/community-renewal-fund/

bothforWayMakersandfor

NorthDevon.Itsuggeststhat

recognition,understandingand

acceptanceofneurodiversityis

gainingground,beingvaluedas

acorepartofwhatmakesusall

sowonderfullydifferent.

“Withthiscome

opportunitiestosupportmore

individualsandmore

organisationsalike.Inour

opinion,itdoesn’tmatterwhere

businessesandorganisations

arecurrentlyontheirjourney

towardsneuro-inclusion,ifthe

interestandcommitmentare

there,there’salwaysscopeto

buildaccessibilityandinclusion

practicesfurther.”

TheOutstandingNew

BusinessAwardissponsoredby

OutSetStart,aprogramme

fundedbytheUKGovernment

andDevonCountyCouncil,

anddeliveredbyYTKO,which

aimstosupportbusinessesin

theconstruction,retail,tourism

andleisuresectors.OutSetStart

providesgrantsaspartofa

packageofsupporttohelp

start-upandnewbusinessesto

buildskillsandconfidence.

■ WayMakers:07309563563

orwaymakers.co.uk

22 business action | Summer 2022 | business-action.co.uk


Earth Friendly Foodwarewas

presentedwiththeSustainable

BusinessAward2022byPhil

ByersofsponsorNorthDevon

UNESCOBiosphere.

EarthFriendlyFoodwarein

Bidefordsuppliescompostable

‘foodanddrinktogo’

packagingand‘hot’

composterstobusinesses,

schoolsandcharitiesacross

theUKandEurope.

Packagingproductsinclude

cupsforhotorcolddrinks,

takeawayboxes,tableware,

woodencutlery,soup/ice

cream/delicontainers,

portionpots,bags,napkins

andcondiments.Allproducts

aremanufacturedfrom

sustainableandrecyclable

plantresourcesandcanbe

recycledwithfoodwaste.

“Wearehonouredtowin

thisaward,”saidAndrew

Cross,founderofEarth

FriendlyFoodware.“Our

commitmenttopromoting

improvedsustainabilityby

ditchingsingleuseoil-based

plastic,promotingcomposting

asawasteoutcomeand

supportinglocalenvironmental

activismthroughvolunteering

timehasbeenkeytoour

successandwearedelightedto

havethisworkrecognised.

2022 AWARDS

Sustainable Business Award

Winner 2022

EARTH FRIENDLY FOODWARE

sponsored by

01392 388647 or northdevonbiosphere.org.uk

“WhenwestartedEarth

FriendlyFoodwarein2017,it

becameimmediatelyobvious

thatdisposalofcompostable

packagingwasofgrave

concerntomany.Usinganonsiteorat-homecomposternot

onlybreaksdowngardenand

foodwastebutallows

compostablepackaginglike

coffeecupsandtakeaway

boxestobereturnedtothe

earthascompost.Atrue,

naturalcirculareconomy.”

SarahJordan,Biosphere

BusinessPartnercoordinator,

said:“I’msopleasedthat

BusinessActionhascreated

theSustainableBusiness

Awardandit’stheBiosphere’s

absolutepleasuretosponsor

thiscategory.Iwassoproud

whentheindependentjudging

panelchoseourBiosphere

BusinessPartner,EarthFriendly

Foodware,asthewinner!

“Oncollectingthisaward,

AndrewCrosswashugely

supportiveofourEco-

Accreditationscheme.Ashe

saidinhisacceptancespeech,

‘allyouneedtodoisalittle

bit,becauseallofusinthe

roombenefitfromthenatural

assetsthatsitinNorthDevon.

..protectingthatisreally,

reallyimportant.’

“Itwaswonderfultomeet

otherbusinessesstartingout,

orcontinuingtheir

sustainabilityjourneytoo.Our

schemenowhasover70

enterprisessignedup,andis

opentoallsectors.”

■ EarthFriendlyFoodware:

01237488010or

earthfriendlyfoodware.co.uk

@businessactionm | Summer 2022 | business action 23


George RobinsonofSoSweet

waspresentedwiththeYoung

AchieverAward2022byJames

WalkerofsponsorPetroc’sBig

BenefitsforSmallBusinesses

supportprogramme.

AfterleavingKingsley

School,Bidefordin2018,where

hewasheadboy,George

workedintheItalianAlpsfor

twowinterseasons.

Whenhislastseasonwascut

shortbythepandemic,George

returnedhomeandstarted

workinginSoSweet,thefamily

business.Withthephysical

sweetshopsimpactedby

lockdownrestrictions,George

setaboutbuildingawebsite

store.Helearntwebsitedesign

andfunctionalityinorderto

overcomevariouschallenges.

Sincelaunchingon30April

2020,thesitehasgenerated

morethan£3millionand

Georgehasbuiltupasocial

followingofmorethan800,000

acrossallplatforms.George

currentlyemployssevenstaff

withinthebusiness.

Georgehasalwayshada

passionforentrepreneurship

andstartedhisownbusinessat

theageof16,makingwedding

2022 HEADER AWARDS

Young Achiever

Award Winner 2022

GEORGE ROBINSON

sponsored by

01271 345291 or petroc.ac.uk

andpromotionalfilmsandalso

didfreelancemarketingwork.

George,now21,said:“It’san

honourtobenominatedand

runagainstalotofother

fantasticyoungachieversand

entrepreneurs,andtowinisan

absolutehonour.”

BigBenefitsforSmall

Businessesisbeingdeliveredby

Petrocandfundedbythe

EuropeanSocialFund.Italso

hasthecollaborativesupportof

TorridgeDistrictCouncil,

NorthDevonCounciland

DevonCountyCouncil.

Itaimsto:helpsmall

businessesinTorridgeand

NorthDevontoaccessfully

fundedtrainingopportunities

toallowtheirbusinessesto

grow;andworkcollaboratively

withbusinessestoencourage

themtoparticipateandsupport

Petrocwithitscurriculum.For

example,providingatalkto

learners,orworkingwith

Petroctoensureitsstaffhave

up-to-dateindustryknowledge.

Petrochasseveralother

employersupportprojects

whichcansupportbusinesses

throughfullyfundedtraining.

■ SoSweet:sosweetshop.co.uk

24 business action | Summer 2022 | business-action.co.uk


HI to Thrive supports

young people into work

WayMakers–winnerofthe

BusinessActionOutstanding

NewBusinessAward2022–is

launchingHItoThriveto

support16to25-year-old

neurodivergentpeoplehoping

towork,trainorstudy.

WayMakersisofferingthis

uniqueandtailoredworkplace

readinessprogrammefor

individualsacrossNorth

DevonandTorridgepostcodes.

What is neurodivergent?

Everypersonisunique,butin

shortthisreferstothe

differentwaysaperson’sbrain

processesinformationand

experiencestheworld.It

includesconditionssuchas

dyslexia,dyspraxia,dyscalculia,

autismandADHD.

About the programme

Thisfundedprogrammeisfor

individualswhoarecurrently

unemployed,mightwantto

re-entereducationoraccess

work,andyetfeelthereare

barrierstodoingso.

Thereareplacesfor10

individualsaged16to25who

identifyasneurodivergent,or

presentwithneurodivergent

traits.Theprogrammewill

runweekly,onTuesday

morningsfrom23Augustto

27September2022.

What to expect

1. Asafespace–shareand

exploreexperiences,and

problem-solvetogether.

2. Neurodiversityprofiling

tocapturestrengthsand

supportneedsacrossthe

neurodiversityspectrum

usingtheDo-ITprofiler

screeningtool.

3. Groupand1-to-1coaching

–todiscusssharingsupport

needs,prepareforlikely

workplacescenariosand

prepareyourpersonalised

strategiesandadjustments

guidance.

4. Aguestspeaker–tohear

abouttheirexperiences.

Find out more

Anxiousaboutjoiningorwhat

toexpect?WayMakersis

hostingaDiscoverySessionat

Petrocwheremoredetailswill

beprovidedorcalldirectly.

■ Details07309563563or

waymakers.co.uk

HEADER NEWS

Bridgerule Primary School : (from left) Tony Curtis, branch manager at RGB

Holsworthy, pupils Isla and Connor, and principal Anne Bunning

Supplies for school garden project

Bridgerule CofE Primary

Schoolhasbeenvotedasa

winnerofRGBBuilding

Supplies’SurpriseSupplies

initiativeandnowhas£1,000to

spendonmaterialsatRGB’s

Holsworthybranch.

RGBinvitedcharities,

schools,communitygroups

andcarehomesfromacrossthe

regiontogetintouchand

explainhowadonationof

materialswouldhelpto

completeaproject.Bridgerule

PrimarySchoolreceivedthe

mostvotesfollowingapublic

pollandhasreceiveda

donationof£1,000.

Theschoolaimstotransform

anareainitsplaygroundinto

anall-year-roundsensoryand

quietgardenwherepupilscan

talkorenjoysomecalming

space.Thiswillincludeplants

toprovidegentlefragranceand

someseating.

AnneBunning,principalat

BridgeruleCofEPrimary

School,said:“We’redelighted

tohavebeenvotedasaSurprise

Supplieswinnerandthankyou

toeveryparentandmemberof

ourcommunitywhovotedfor

us,andtoRGBforthedonation.”

■ detailsrgbltd.co.uk

RGB Building Supplieshas

selectedtheRoyalNational

LifeboatInstitution(RNLI)as

itscharitypartnerfor2022

andwillbeorganisingbranchwidefundraisingeventsover

thenext12months.

TheRNLIhasbeensaving

livesatseafornearly200years

andreliesonvolunteersand

supporterstooperateits

lifesavingservices.

Thevolunteerlifeboatcrews

providea24-hoursearchand

rescueserviceanddependon

donationstoensuretheyhave

thebesttrainingandsafest,

mostreliablelifeboatsand

modernstations,butthe

charitydoessomuchmore.

Thisincludesthedeliveryofa

seasonallifeguardserviceon

Devon’sbeaches,andawater

safetyeducationprogramme

thataimstochangepeople’s

behaviouraroundwater.

In2021,RNLIvolunteer

lifeboatcrewsbasedatnine

Builders merchants chooses

RNLI as annual charity

lifeboatstationsacrossDevon

launchedatotalof593times,

andthe18RNLIlifeguard

unitsdealtwith1,537

incidents.Together,the

lifeboatcrewsandlifeguards

intheSouthWestsaved93

lives,a20%increaseinthe

numberoflivessavedin2020.

DaveNicoll,RNLI

fundraisingandpartnership

leadandvolunteercrew

memberinCornwall,

commented:“It’sfantastic

newsthatthestaffand

customersofRGBhave

selectedtheRNLIastheir

chosencharityforthisyear.

Werelyonvoluntary

donationstoensurewecan

savelivesaroundourcoast.

Themoneyraisedwillhelpto

ensurewecancontinueto

carryoutthislifesavingwork

bothatseaandonthebeaches

ofthesouthwest.”

EdLivesey,Branch

ManageratRGBBarnstaple,

added:“Thenumberofawards

andmedalsthatourregion’s

RNLIlifeboatstationshave

receivedistestamenttothe

fantasticworkthecharitydoes

toprotectlocalpeopleand

visitors.We’redelightedtobe

supportingthecharityforthe

next12monthsandhavesome

excitingfundraisingideasin

thepipelinetohelpourlocal

RNLIvolunteercrewsto

continuesavinglives.”

■ detailsrgbltd.co.uk

@businessactionm | Summer 2022 | business action 25

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