The Garage 341

The 

Supporting the Independent Garage and MOT sector 

Issue 341 

August 2022 

What is 

the future 

of this 

industry? 

PACKED WITH 

ALL THE LATEST 

GARAGE AND 

WORKSHOP 

NEWS, EVENTS 

& FEATURES 

The Garage Magazine talks 

exclusively to Mark Field, 

Chief Executive of the IAAF 

GARAGE GIVEAWAY 

Win a box of Hot Wheels 

Tour sets that includes iconic 

Hot Wheels Legends cars 

GARAGE FEATURES 

CHARGING ANXIETY 

MAY BE FUELLED 

BY HUMAN INSECURITY 

55% of Brits panic if their 

devices run out of battery 

AFTERMARKET 

Disrupting 

the Automotive 

Aftermarket 

is what’s driving 

SMIC Autoparts’ 

arrival on the 

UK scene 

Entrepreneur owner, 

Ms Mandhira Kapur, 

outlines the 

start-up’s vision 

to become the 

world’s leading 

auto-parts brand 

Please visit our website - www.garageandmot.com 

1 Front.indd 1 28/07/2022 15:47

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Supporting the Independent Garage and MOT sector 

Issue 341 

August 2022 

Welcome to the latest issue of The Garage 

In our ‘Under the Spotlight’ feature this 

month, we interview Mark Field. It’s been 

12 months since he took over as Chief 

Executive of the IAAF and we find out his 

experiences of his first year in charge. 

Road safety and regulations are the key 

points in our ‘Industry Insight’. Emily Hardy, 

Marketing Manager and Road Safety Expert 

at Brigade Electronics UK looks at these key 

issues, not just in the UK but across Europe. 

Aiming to be the world’s number one 

auto parts brand is no small target, but it’s a 

challenge Ms Mandhira Kapur has set herself as 

founder of SMIC Autoparts, we take a look at 

the business on page 10. 

Finally, we welcome the NTDA to The Garage. 

The National Tyre Distributors Association will 

Subscribe to 

The Garage 

Contact us 

Editor 

Paul Gregory 

paul.gregory@ppmedia.co.uk 

Publication Manager 

Ben Coates 

ben.coates@ppmedia.co.uk 

Design & Layout 

Mark Blacker 

mark.blacker@ppmedia.co.uk 

Advertising 

Ben Coates 


The Garage is published by: 

Partnership Publishing Limited 

Bridge Road 

Wellington 

Telford 

TF1 1EA 

Telephone: 01952 415334 

Website: www.garageandmot.com 

Twitter: @garageandmot 

Facebook: @TheGarageMag 

Instagram: @GarageandMOT 

LinkedIn: TheGarageMagazine 

be having a regular column with their members 

receiving the magazine from this issue. 

Founded in 1930, the NTDA are an extremely 

active trade association and have been 

successful in promoting safety, regulation and 

awareness of the tyre industry. Their annual 

dinner and industry awards are set for October, 

head over to page 20 for more information. 

Enjoy the magazine. 

Paul Gregory Editor 

paul.gregory@ppmedia.co.uk 

To ensure you receive a printed copy of The Garage every issue, 

visit our website and input your details. Don’t forget the magazine 

is FREE to receive. 

www.garageandmot.com 

Every care is taken over the accuracy of material in The Garage but the publishers cannot be held responsible for any errors or omissions. Views and 

opinions of contributors, advertisers and interviewees to The Garage are not necessarily those of the publishers who cannot accept responsibility for such 

contributions. 


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© Partnership Publishing 2020 / 2022 - All rights reserved. No part of the publication may be reproduced in any form without prior consent of the publisher. 

3 Comment.indd 1 28/07/2022 13:49

CONTENTS 

of 

hop 

. 

Inside 

News 

06. Industry Insight - Driving regulations across Europe. 

Emily Hardy, marketing manager and road safety expert at 

Brigade Electronics UK, discusses the variety of regulations, 

rules and equipment requirements across countries. 

08. News - When Co-operation Transcends Competition. 

The retail motor industry has competition in its psyche, 

but in the midst of the current situation, isn’t there an 

argument for collaboration? 

10. SMIC Autoparts’ arrival on the UK scene - Entrepreneur 

owner, Ms Mandhira Kapur, outlines the start-up’s vision to 

become the world’s leading auto-parts brand. 

12. PartsinMotion.co.uk - What does the next 12 months look 

like for this growing supplier to the AfterMarket. 

15. Competition - Celebrating the 2022 Hot Wheels Legends 

competition we are giving away Hot Wheels Tour sets. 

Emily Hardy 

Mandhira Kapur 

Under the Spotlight 

16. Mark Field, Chief Executive of the IAAF 

This month the Garage magazine talks exclusively to Mark Field, who 

has just celebrated 12 months at the helm and here he reflects on 

the past year, looks at the successes, future potential challenges and 

also how he copes with all his roles within the automotive industry. 

Features 

26. EV. 

This month is the EV section we take a look at the anxiety over 

battery charge, where we are at in the world in regards using the 

years supply of electric and where Tesla sit currently in the market. 

Mark Field 

38. Workshop and garage equipment. 

We take a look at Garage and Workshop equipment, including, 

Ecobat introduce a one box solution, Machine Mart teach us how 

to create additional work space and Creative Funding Solutions 

look at how we can fund these much needed upgrades. 

David Martell 

People 

48. People stories and movements from around your industry 

Your data 

The Garage is published by Partnership Publishing and is produced 12 times a year. Your data and privacy is 

important to us. We would never give this information away or sell it onto a third party. You would only receive 

magazines or information from one of Partnership Publishing’s publications. 

However, if you wish to stop receiving The Garage and would like us to erase all of your information from 

our databases then email your name, company and address to ben.coates@ppmedia.co.uk 

4 THE GARAGE 

4 Contents.indd 1 28/07/2022 13:59

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INDUSTRYNEWS 

Industry insight 

What are the 

driving regulations 

across Europe? 

For fleet operators managing vehicles travelling cross-border between the 

UK and Europe, understanding the different road legislations and safety 

specifications can be confusing. 

Here, Emily Hardy, Marketing Manager and Road Safety Expert at 

Brigade Electronics UK, discusses the variety of regulations along with 

Brigade’s easy reference infographic outlining the rules and equipment 

requirements across countries. 

Road safety has come a long way in the last 50 years and 

global efforts have meant our roads are now safer than 

ever before. 

The number of people losing their lives on Europe’s roads has 

fallen over the last 10 years by 37% on average. However, this 

figure falls short of the EU’s target of 50% and, sadly, deaths and 

injuries from road collisions remain high in all countries across 

Europe. 

Efforts to improve road safety have resulted in a raft of varying 

road regulations, rules and specifications for different types of 

vehicles. Road regulations are reviewed and put in place by a 

country’s relevant governing body, so inevitably rules differ from 

nation to nation. The cross over between left-hand lane driving 

to right-hand lane driving between the UK and Europe further 

complicates matters. This can often make it challenging for those 

operating fleets that travel across multiple borders. 

Figures from the Department for Transport (DfT) reported that 

99% of goods transported by UK registered HGVs in 2020 were to 

or from the EU15* and that 18% of these journeys were between 

the UK and France. 

The UK’s Direct Vision Standard 

In October 2020, the Direct Vision Standard was introduced in 

the UK. The first legislation of its kind in Europe, it specifies that 

all goods vehicles weighing more than 12 tonnes require a permit 

to drive into Greater London, including vehicles from outside the 

UK. 

To qualify for a permit, vehicles are issued with a star rating 

and those rated 0-1 star (0-3 stars from 2024) will need to be 

equipped with the DVS Safe System. These include side cameras, 

ultrasonic sensors for the nearside of the vehicle and a warning 

alarm, which is activated when the vehicle is turning. However, 

for vehicles from outside the UK, this can cause difficulties 

due to the nuances of legalities for commercial vehicle safety 

technology in their own country. For example, in Germany fitting 

alarms with speaking voices is not permitted and operators 

could face hefty fines if they are found in breach of the rules. 

Therefore, if you are a UK operator fitting the Safe System to 

your fleet and your vehicles regularly travel to Germany, then you 

should not fit a warning alarm that includes a spoken voice alert 

feature. Recommended alternatives are White Sound® reversing 

alarms, such as Brigade’s bbs-tek® White Sound Reversing Alarm 

and the bbs-TI Turn Indicator Warning Alarm. 

Recent updates to the Highway Code in the UK are also having 

an impact on HGVs with the introduction of the Highway Code 

Hierarchy. As a result of these changes, lorry drivers are now 

ranked as having the greatest responsibility towards other road 

users and are more likely to burden the blame in the event of an 

incident. This is making vehicle safety technology in the UK more 

important than ever with many operators opting to fit vehicles 

with the DVS recommendations as a result. 

Germany’s Abbiegeassistent 

From July 2022, all long trucks in Germany that weigh up 

to 44 tonnes and are 25,25 metres in length must abide by 

Abbiegeassistent. Alongside this, the regulations recommend (but 

6 THE GARAGE 

6, 7 Industry Insight Emily Hardy.indd 1 28/07/2022 14:47

INDUSTRYNEWS 

don’t require) that trucks weighing over 7.5 

tonnes are fitted with a side camera and a 

side sensor warning system to alert drivers 

to objects and people in the nearside blind 

spot – this is especially important when the 

vehicle is turning right. 

Germany’s Abbiegeassistent rules also 

apply in Vienna, Austria. 

France’s Road Safety Legislation 

From January 2021, new safety regulations 

were introduced in France requiring all 

vehicles weighing more than 3.5 tonnes, 

whether they are used for goods or 

passenger transport, to display blind spot 

stickers. These stickers, known as ‘angles 

morts’, must be clearly and appropriately 

displayed on both the sides and the rear 

informing others of the vehicle’s blind spots. 

HGVs operating in France without the 

appropriate stickers will risk a penalty fine 

of up to €750. 

Additionally, motor vehicles should be 

constructed or fitted with one or more 

indirect vision safety systems, such as 

mirrors, with a field view that does not 

include a blind spot likely to obscure a 

vehicle about to pass it. Controls for such 

devices should also be easily accessible to 

the driver while the vehicle is in motion. 

As part of these rules, it is recommended 

that operators fit vehicles with the UK’s DVS 

Safe System. Brigade’s DVS Safe System Kits 

are available in two different types – one 

for rigid vehicles and one for articulated 

vehicles. Both kits are compliant with DVS 

as well as all relevant regional laws across 

the EU, meaning fleet operators can be 

confident that the systems will meet all 

necessary requirements. 

To simplify these rules and regulations, 

Brigade has produced a handy infographic 

providing a country-by-country summary 

of the most appropriate and suitable safety 

devices for vehicles travelling cross-border. 

Bowmonk & Tapley have for decades been the most 

recognised and trusted names in portable brake testers. 

The Bowmonk BrakeCheck is the electronic version that carries 

on from that pedigree. 

BrakeCheck is DVSA approved for all classes of vehicle 

and it records braking efficiency and percentage of braking 

imbalance. 

• Portable & easy to use 

• No connections to vehicle required 

• GEA MTS Connected Approved (Upgrade Available) 

• DVSA approved for all classes of vehicle 

• Print results to optional portable wireless printer 

• Approved for 6-weekly checks 

• Download results to PC (optional software required) 

• Approved for quarterly brake test requirements 

• Records braking efficiency and percentage of braking imbalance 

Bowmonk Ltd, Diamond Road, Norwich, NR6 6AW T: +44 (0)1603 485 153 E: info@bowmonk.com www.bowmonk.com 

6, 7 Industry Insight Emily Hardy.indd 2 28/07/2022 14:47

NEWS 

When Co-operation 

Transcends Competition 

The retail motor industry has 

competition in its psyche, but 

in the midst of our current dire 

situation, is there not a good argument 

for collaboration? Co-operation can only 

help attract new talent into our industry, 

preparing us for a brighter and more 

positive future. 

Long-term planning for apprentices 

does not seem to have been a priority, 

and unfortunately, look at the position 

that the industry is in now in terms of staff 

shortages. 

Many managers we have spoken to, 

express concern with regards to the lack 

of qualified and skilled staff, but in the past 

have done very little about it. 

Employers have told us for years how 

difficult it is to find good apprentices, 

and we are aware that careers guidance 

in schools is often well short of adequate. 

Unfortunately, for many years now, schools 

appear to have guided their learners into 

further education. If any work is done in 

schools, it is mostly carried out by colleges 

and independent training providers. 

Students should be given the 

opportunity to discover other career 

options across all industries. However, 

there is currently no national careers 

service that is independent of schools to 

deliver this. 

Our industry does not shout loudly 

enough about the exciting career 

opportunities that we have on offer. It is 

time to wake up and realise that we as 

an industry, need to promote ourselves, 

because clearly no one else is going to. 

The industry has a reputation of: “Work 

is busy, we don’t have time to train an 

apprentice”, and “Business is quiet, we 

don’t need an apprentice”. We need to 

break this cycle. 

Individual dealers who have invested 

in apprentices in the past, have raised 

concerns that they leave once they are 

‘out of their time’. However, recruiting 

and training an apprentice is one thing, 

retaining them is something quite 

different. 

The cost of one company pulling a 

professional promotion together, in order 

to attract applications for apprentice 

opportunities, would not be deemed 

cost effective. However, if for once, the 

industry all co-operated and contributed 

to producing a highly professional video 

and social media campaign, the overall 

cost per business would be very sensible. 

Even though recruiting apprentices 

today will not solve the current skills 

gap, we need to address this urgently. As 

the workforce ages, we must consider 

succession planning, especially considering 

the number of years it takes Apprentice 

Vehicle Technicians, MET Technicians and 

Panel Beaters to become fully skilled. 

Once we have young people applying to 

join our industry, then we can go back to 

competing for them. Result, more quality 

apprentices and better able to secure the 

future of your workforce. 

8 THE GARAGE 

8,9 News Ingenia.indd 1 28/07/2022 14:52

20% 

DISCOUNT FOR 

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Improve compliance, fleet maintenance and efficiency for vehicles and drivers. 

Manage processes in-line with Government guidelines and best practice to 

reduce risk, protect workers and minimise vehicle downtime. 

“The 

AFTERmarket 

KEY FEATURES 

Driver on-boarding, training and compliance Expense management and eDoc control 

Driver licence checking 

Hours, clocking, wages & lone working, holidays 

Pre-route checks (vehicle, tasks, load) Vehicle maintenance calendar and ePMI 

of the year” 

The Independent Automotive 

Aftermarket Federation (IAAF) has 

announced its Annual Awards Dinner and 

Conference will take place at DoubleTree 

by Hilton, Milton Keynes on Thursday 8th 

December. 

With a theme of celebrating the aftermarket, 

following a two-year absence due to the 

coronavirus pandemic, IAAF’s AFTERmarket Party 

will feature an evening of entertainment, larger 

than that of previous years. More than 50 percent 

of dinner bookings and sponsorship have already 

been taken and the event is expected to sell out 

well ahead of schedule. 

IAAF’s 2022 conference will be held on the same 

day and will tackle the big issues facing the trade. 

More details to follow shortly. 

Mark Field, chief executive of IAAF, said: “The 

Annual Awards Dinner and Conference is the jewel 

in the crown for the Federation’s vibrant calendar 

of events this year and we’re really looking 

forward to bringing the membership together. 

We have high-profile speakers throughout the 

day conference, with some excellent evening 

entertainment lined up too in the evening, so it’s 

one not to miss.” 

The venue overlooks ArenaMK, home to MK 

Dons FC, and is situated at the heart of one of 

the UK’s most vibrant and thriving cities. The 

convenient, central location is easily accessible 

from across the country and has excellent 

transport links, as well as including complimentary 

car parking. 

Reserve your place today at https://www.iaaf. 

co.uk/news/bookings-open-for-the-iaafconference-and-annual-awards-dinner/ 

For more info call us on 0247 669 0000 

Visit trutac.co.uk or email sales@trutac.co.uk 

The Government-backed Electric Vehicle Approved (EVA) 

accreditation scheme is open to applications. 

The EVA scheme gives consumers peace of mind that 

they are dealing with an expert in the electric vehicle 

sector. 

Garages that service and repair vehicles can apply to join 

the scheme, which also welcomes small independent car 

dealers. 

Find out more: 

evapproved.co.uk 

eva@rmif.co.uk 

THE GARAGE 9 

8,9 News Ingenia.indd 2 28/07/2022 14:52

NEWS 

Disrupting the 

Automotive 

Aftermarket is 

what’s driving SMIC 

Autoparts’ arrival 

on the UK scene 

Reinventing the parts supply process and introducing the 

“Parivaar” way of working in the UK are just two of the aims of 

SMIC Autoparts, the new automotive aftermarket start-up. 

SMIC Autoparts’ vision is to become the world’s number one 

auto parts brand. 

And SMIC Autoparts aims to do this with a best-value approach 

and a relentless focus on Integrity, Safety & Quality - its core 

values to help its customers “Ride in Confidence”. 

Born from established manufacturing and distribution giant, 

Sona Mandhira Private Limited which has held a stronghold in 

India and the SAARC region for more than a decade, through SMIC 

Autoparts it can continue the global expansion from its London HQ 

in Knightsbridge. SMIC Autoparts will also leverage an established 

distribution network in the Middle East, Europe, North & South 

America and the African continent via its sister offices in the UAE 

and India (with the US to follow in 2022). 

Announcing the start-up, the Founder of SMIC Autoparts and 

CMD of Sona Mandhira, Ms Mandhira Kapur believes an innovationfirst 

approach is crucial in an industry that needs shaking up and 

future-proofing. She said: “I believe in daring to be different so I’ve 

moved our global headquarters to London because I believe the 

UK’s automotive aftermarket industry is an exciting place to be and 

a natural gateway to our European and North American expansion. 

We’ve also opened a sister office in Dubai to amplify our MENA 

links. We’re bringing a start-up, entrepreneurial approach to 

launching our new product line here and eventually helping resolve 

the availability crisis deeply affecting the industry.” 

The Sona Mandhira brand is renowned for reliable and durable 

aftermarket products and SMIC Autoparts is backed by Sona 

Mandhira’s strong team of R&D experts that have helped them in 

creating world-class products for over 10 years. 

Ms Kapur explained how in creating the brand SMIC Autoparts, 

she retained the values of Sona Mandhira and wanted to bring the 

idea of Sona Mandhira Parivaar (which means family in Hindi) over 

Entrepreneur owner, Ms Mandhira Kapur, outlines 

the start-up’s vision to become the world’s leading 

auto-parts brand. 

Born from Sona Mandhira Private Limited which has 

held a stronghold in India and the SAARC region for 

more than a decade, via SMIC Autoparts Ms Kapur 

is taking a traditional manufacturing and distribution 

family business and transforming it into a dynamic, 

digital-first multinational company. 

The start-up aims to reinvent the parts supply process 

by delivering its brand’s promise to provide customers 

with OE quality spare parts at an affordable price 

as well as assisting the independent aftermarket in 

digitalisation. 

to the UK. She added: “In Indian culture, it’s all about relationships. 

I genuinely care about our suppliers who are also our salespeople 

and that permeates throughout the company. We believe in 

working together to ensure all parties enjoy future growth. We 

want to be successful and we want to help you to be successful. 

We genuinely feel like a family, and in an often impersonal world, 

we want to make it more personal and grow that community ethos 

here.” 

Ms Kapur revealed that their sales team was “ready to hit the 

road” and urged anyone looking to shake up their supply chain to 

get in contact directly. She added: “We can’t wait to be out talking 

to the industry about our new product lines and expect to see our 

distinctive Lion logo in garages up and down the country in the 

very near future.” 

10 THE GARAGE 

10 News SMIC.indd 1 28/07/2022 14:53

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16:08

NEWS 

Parts in 

Motion 

are moving 

forward 

at a pace 

Today the Garage talks to Parts in Motion who, 

even during difficult recent trading conditions, 

have not stopped progressing and are now well 

established as one of the largest suppliers to the 

automotive market. 

You are really making an impression in the UK parts 

supply market, talk us through your business. 

“PartsinMotion.co.uk started in 2013 with a background in the 

automotive aftermarket. There was a real vision on how the 

business might look in the future and how we could champion best 

practice in parts distribution. 

“In the past two decades, motor factors have evolved and 

with it their focus on customer service, led in some ways by the 

progression into retail. Helped along by numerous automotive 

suppliers, motor factors have entered the world of retail and 

seen the benefits of selling to both trade and consumer in a retail 

environment. 

“The move to online has been long in the making for the 

automotive aftermarket. Every garage should have an online motor 

factor in their supplier portfolio. We’ve built up relationships with 

customers, have a responsible pricing structure and offer superb 

value to both suppliers and customers – we’re an active member 

of the automotive aftermarket community.” 

You recently made two very important calls, garages have to 

put quality first and also you called for greater sustainability, 

tell us why these were vital. 

“We’ve seen a shift from customers towards well-known quality 

brands following the pandemic. This is continuing as garages are 

more focused than ever before on their profitability and are more 

aware of the pitfalls in fitting low quality parts. Demand for quality 

braking, clutch, steering and suspension along with filtration 

and exhausts is currently high, with garages benefiting from our 

extensive availability of familiar brands – such as BM Cats, Bosch, 

Blue Print, Borg & Beck, Febi, Gates, KYB, NAPA and Schaeffler 

– and customer support. Products are dispatched on next day 

delivery service, something that garages have become more 

accustomed to since the coronavirus pandemic. 

“In terms of sustainability, we have to continually look to lead 

as a sector. The automotive aftermarket is a leader in service and 

logistics – as the vehicle parc increases in age and size, we need 

to ensure we maximise the opportunity of being more sustainable 

as a sector. From the smallest to the very largest of contributions, 

we are working closely with suppliers and our logistics partners 

to ensure the most environmentally efficient practices are being 

embraced. 

The industry is going through a massive change, 

how quickly do you see this revolution happening? 

“The industry is going to have to cope with the most diverse 

vehicle parc ever, with the rise in electrical vehicles. Against a 

backdrop of global supply chain issues, recruitment challenges 

and proposed legislation changes , garages are ultimately going to 

have to invest to secure their future. It’s important that garages 

are aware that businesses like ours are set-up to respond to their 

investment, driving through key efficiencies to ensure garages 

remain profitable. 

What does the next 12 months look like at Parts in Motion? 

“Due to our expertise and experience in the market, we offer 

garages an unrivalled availability of quality brands and products. 

Add to this an increasing hunger from garages for more 

information, both technical and business related, we plan to 

expand our support to ensure PartsinMotion.co.uk positively 

touches all areas of a vibrant garage. 

“Online is not going away, so the automotive aftermarket must 

make the most of the opportunities it provides.” 

12 THE GARAGE 

12 News Parts in Motion.indd 1 28/07/2022 14:54

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NEWS 

Motul partners with Shelsley Walsh 

and gears up for BRM celebration 

● Legendary Speed Hill Climb venue makes Motul its official lubricant partner 

● Motul looks forward to engaging with Hill Climb competitors and enthusiasts 

● Classic Nostalgia event featured Motul-supported BRM celebration 

Motul is delighted to announce a new 

partnership agreement with the world’s 

oldest permanent motorsport venue, 

Shelsley Walsh Hill Climb, which sees Motul 

confirmed as the Official Lubricant of the 

Worcestershire track. 

The collaboration was showcased to 

full advantage at the Midland Automobile 

Club’s Classic Nostalgia Meeting, over the 

weekend of July 16/17, where one of the 

main features was the celebration marking 

the 60th Anniversary of BRM’s F1 World 

Championship win, for which Motul is proud 

to be a presenting partner. 

“Motul is extremely active in motorsport 

of every type and we are delighted to 

have become partners with the Midland 

Automobile Club and its Shelsley Walsh Hill 

Climb - a venue which embodies the past 

present and future of Speed events in the 

UK,” enthuses Motul UK’s Andy Wait. “Motul 

is looking forward to engaging with the Hill 

Climb community and we believe we have 

the solution to all of their lubricants and 

fluid needs, whether they are driving the 

current crop of Hill Climb single seaters, or 

the vintage and classic race cars that also 

regularly compete on the hills.” 

Motul will have a high visibility at Shelsley 

Walsh, with branding at various points along 

the 1000-yard course, which is the home 

of the Midland Automobile Club (MAC). 

Those coming to the Classic Nostalgia event 

will also find Motul very much in evidence 

around the BRM Celebration and other 

areas of Shelsley Walsh, as MAC Director 

Campbell Deas elaborates. 

“Classic Nostalgia will be one of three 

flagship events at which BRM celebrates 

the 60th anniversary of its 1962 Formula 

One World Championship success – the 

first time that a British driver had won the 

World Championship in an all-British car. 

With team founder Raymond Mays having 

enjoyed so much success at Shelsley Walsh, 

it’s only fitting that more than 20 historic 

BRMs will be there, including the fabulous 

P15 continuation car with its V16 engine, 

for which Motul has been lubricant partner 

since the outset of the project. 

“The car will be on display very close 

to our Courtyard bar, which now looks 

absolutely fantastic with the bar counter 

supported by Motul Oil Drums - old and 

current. Motul products will be available to 

competitors and spectators at the venue at 

most meetings. We look forward very much 

to partners who are, like us, extremely 

enthusiastic about creating the best 

possible motorsport experience.” 

The Motul-presented BRM 60 Celebration 

will feature some 20 key cars and figures 

from the marque’s history. These include 

Graham Hill’s BRM P48, the front-engined 

P25 F1 car and the Motul-sponsored P201 F1 

car from 1974. Many of these will parade up 

the hill, during the event - driven in some 

cases by some of the former BRM drivers 

who will be in attendance: well-known 

and much-loved figures such as Richard 

Attwood, Howden Ganley and Mike Wilds. 

Classic Nostalgia featured a gathering 

of group B Rally Cars, a Tribute to saloon 

legend Gerry Marshall and a host of 

other attractions including a Concours 

d’Elegance, Live Music, Wall of Death and 

Car Club displays. 

14 THE GARAGE 

14,15 News Motul.indd 1 28/07/2022 15:00

NEWS 

Hot Wheels 

competition 

giveaway 

The 2022 Hot Wheels Legends Tour invites UK car 

enthusiasts to put forward their life-size vehicle for the 

chance to become part of the Hot Wheels line-up. 

The Hot Wheels brand is an automotive legend, and for 

generations, many auto enthusiast’s love for cars has begun 

with Hot Wheels. 

Last year’s winner a 1969 Volvo P1800 Gasser 

came from the UK. 

Entry is quick and easy: Simply upload a short video and brief 

information at www.hotwheelsuklegendstour.co.uk before 

31 August 2022. The panel will be looking for the vehicle 

in the UK that best embodies Hot Wheels performance, 

authenticity and ‘garage spirit’. 

The Garage Giveaway 

To celebrate Legends competition, we have one set of 

Hot Wheels Tour sets that includes six iconic Hot Wheels 

cars including former Legends winners alongside the 2020 

winning Pontiac Firebird. To be in with a chance of winning, 

email your proof of entry for the hot wheels competition to 


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THE GARAGE 15 

14,15 News Motul.indd 2 28/07/2022 15:00

Under the Spotlight 

What is the future of this industry? 

This month the Garage magazine talks exclusively to the Chief Executive of the IAAF, Mark Field. 

Mark has just celebrated 12 months at the helm and here he reflects on the past year, looks at 

the successes, future potential challenges and also how he copes with all his roles within the 

Automotive industry. 

A year into the role of Chief Executive of the IAAF, 

what’s the biggest challenge you’ve faced? 

Every business in the automotive aftermarket, whether 

it be a garage, motor factor or supplier is dictated to by 

legislation. The IAAF is fighting to uphold and strengthen the 

rights and freedoms current legislation offers the sector and 

so one of our biggest areas of focus has been to work more 

closely with UK government departments, namely CMA, DVSA 

and Department for Transport, following the UK withdrawal 

from the European Union. 

The issues facing aftermarket sectors around Europe are 

the same and so it’s important we work together to support 

the sector and member businesses. 

Also, in my first year as IAAF Chief Executive, I have looked 

deeper into the workings of the federation and sought to 

see where, above all, we can offer members the very best 

experience from their support. 

Motor Vehicle Block Exemption Regulations (MVBER) remain 

much alive, and the Federation is working actively with UK 

authorities to ensure the freedoms we have enjoyed as a 

trade not only remain but are strengthened in line with a 

technologically advanced and diverse vehicle parc of the 

future. As an industry, investment in these new areas will be key. 

You are one of the busiest people in the industry, how 

do you still enjoy every minute? 

I have an understanding family! In all seriousness, I’ve been 

incredibly fortunate over the past 23 years in the industry. 

I’ve been surrounded by good people and mentors and 

believe the automotive aftermarket is one of the best 

sectors there is, filled with entrepreneurial spirit, great 

people and businesses, and unrivalled levels of customer 

service. I’ve enjoyed visiting aftermarket businesses 

throughout my career – everyone has a different, often 

fascinating, story to tell. 

What is the future of this industry? Why do we keep 

getting highlighted and seemingly victimised? 

We have to remember that as a sector we are a significant 

contributor to the UK economy. We have to behave more 

like a sector that employs around 350,000 skilled workers, 

in about 35,000 (mainly) small businesses. This is about 

70,000 more people than those employed in all vehicle and 

engine manufacturing and their supporting supply chains. We 

should also expect the spotlight to be on our trade and be 

prepared to meet it accordingly. For example, regarding the 

debate around the MOT Frequency, if it goes to consultation, 

it will be the fourth time in roughly 12 years it has come up 

and each time the sector has been united in its approach to 

maintaining the current test frequency to ensure the highest 

standards of road, vehicle and motorists safety. 

16 THE GARAGE 

16,17 Spotlight IAAF.indd 1 28/07/2022 15:44

UNDERTHESPOTLIGHT 

“We have to behave more like a sector that employs around 

350,000 skilled workers, in about 35,000 (mainly) small businesses” 

IAAF’s next chapter will also look to play a more active role 

in the support of businesses and recruitment of people, all 

people, to the automotive industry. We should not continue 

to beat ourselves up over the lack of new talent coming into 

the trade, but instead look at what we can control and how 

we can be the best version of ourselves, in order to attract 

the best talent. 

We recently witnessed at the UK Garage and Bodyshop 

event, what a closely knit community we are, how 

impressed were you? 

The industry was crying out for an event that brought 

everyone together and the UK Garage and Bodyshop Event 

delivered, particularly meeting the industry’s thirst for 

training and technology. It was also good to see exhibitors 

set up to engage more with visitors. The event showed 

the vibrancy of our trade, and we look forward now to 

Automechanika Birmingham in 2023. 

What is the biggest challenge the IAAF face moving 

forward? 

I believe, from the external pressures of Brexit, coronavirus 

pandemic and global supply chain issues, to the internal 

issues of skills and recruitment, market changes and through 

the absolute need to ensure the independent aftermarket 

has the right to service, repair and mot the modern motor 

vehicle, IAAF stands at the very beginning of its next chapter. 

We’re set up to rapidly expand our garage membership, 

as we engage more with workshops on how we can best 

support their businesses in light of the challenges they 

constantly face around access to repair and maintenance 

information. 

Finally, as a federation, we have in my opinion a duty of 

care to aftermarket people. The pressures of modern life are 

all too real and we should support members in their ongoing 

work around wellbeing and be more agile in our fundraising 

activities. 

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THE GARAGE 17 

16,17 Spotlight IAAF.indd 2 28/07/2022 15:44

NEWS 

J Day Engineering signs up 

as first SmartWater Authorised 

Registration Centre 

Police-supported national scheme 

helps prevent, deter and detect 

catalytic converter theft. 

The SmartWater Group is pleased to announce J Day 

Engineering is helping to put the brakes on rising rates 

of catalytic converter theft, having signed up as the first 

Authorised Registration Centre for its new National Asset Database. 

James Day, Director of J Day Engineering, comments: “As a 

community-focused garage we are very keen to be part of the 

solution to rising catalytic converter thefts in Henstridge and the 

surrounding areas. We’re proud to be working with SmartWater to 

help the police and bring added peace of mind to our customers.” 

The SmartWater Group’s police-supported national vehicle 

security campaign involves marking catalytic converters with a 

unique and near impossible to remove forensic liquid that has been 

proven to deter thieves and help police identify stolen property. 

Garages, service stations and MOT Testing Stations are encouraged 

to come on board to help roll the initiative out nationwide as 

quickly as possible. 

Alongside many other areas of the country, Somerset and Avon 

has suffered a consistent rise in catalytic converter theft since 

February this year. It is a crime that causes significant distress 

as it leaves drivers with an unroadworthy vehicle and an average 

replacement bill of £1,300. With some vehicles even having to 

be written-off. To tackle this J Day Engineering has committed 

to applying the SmartWater solution and registering customers’ 

vehicles on the national asset database, either for a small fee or 

free-of-charge with any vehicle service*. 

James Day, adds, “SmartWater is a highly proven deterrent 

to criminals as it makes stolen parts too hot to handle. We look 

forward to rolling out this technology, reducing theft and playing 

our part to in creating a better and safer community for all.” 

Gary Higgins, Chief Operations Officer at SmartWater Group 

added, “We are delighted to welcome J Day Engineering on board 

as our first aftermarket Registration Centre. Their enthusiasm to 

come on board is testament to their dedication to vehicle safety. 

We look forward to working with them and with other aftermarket 

service providers who want to join us on our mission to eradicate 

catalytic converter theft.” 

SmartWater Group’s aftermarket scheme 

SmartWater’s aftermarket scheme follows the success of an 

initiative led by the Home Office funded National Infrastructure 

Crime Reduction Partnership and supported by Toyota UK and 

SmartWater, which achieved a 57% reduction in catalytic converter 

theft*. Greater accessibility is now being enabled with the support 

of aftermarket partners, such as MOT test stations, garages and 

dealerships. 

As an authorised registration centre, MOT stations and other 

aftermarket companies gain an additional revenue stream through 

marking and registering their customers’ catalytic converters. 

Meanwhile, car owners gain the peace of mind that comes with 

having their vehicles protected by SmartWater and their catalytic 

converter recorded on the ‘National Asset Database’. 

18 THE GARAGE 

18,19 News Denso.indd 1 28/07/2022 15:05

NEWS 

DENSO Aftermarket and 

Tetrosyl Express Ltd announce 

UK Distribution Partnership 

DENSO Aftermarket is excited to announce its partnership with Tetrosyl Express LTD 

as a key strategic distribution partner in the UK market. 

By partnering with Tetrosyl Express, DENSO 

can improve accessibility to the brand and 

ensure that their market leading products 

can continue to grow in this ever-changing and 

dynamic marketplace. 

This development in DENSO’s aftermarket 

strategy for the UK is designed to complement 

the current distribution model and to provide 

DENSO’s customers, both new and existing, with 

an unrivalled level of service and aftercare. 

Kevin Peacocke, DENSO’s Sales Manager for 

Aftermarket said: “This is an exciting development 

for our UK business and this partnership with 

Tetrosyl Express Ltd will enable us to keep moving 

our brand forward in this important and dynamic 

market. I look forward to seeing our mutual 

teams working together and driving accelerated 

growth!” 

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THE GARAGE 19 

18,19 News Denso.indd 2 28/07/2022 15:05

NEWS 

NTDA 

2022 Tyre Industry Awards 

The NTDA has announced the finalists for some of its 2022 Tyre Industry Awards, due to be presented at a ceremony sponsored for the 8th 

consecutive year by tyre manufacturer Sailun, during the Association’s 93rd Annual Dinner on Thursday 6th October at the VOX Conference 

Centre, Resorts World, Birmingham. The dinner is, once again, sponsored by long standing NTDA supplier member, and Tyre industry 

Awards supporter, Maritime Cargo Services, while the awards will be hosted, by popular television personality, journalist, former BBC news 

presenter and Tri-athlete Louise Minchin. 

As usual, the 2022 finalists include many former winners, finalists, and some new nominees. 

Aftermarket Equipment Supplier of the Year Award - 

sponsored by GSF Car Parts: 

● Autogem Invicta Ltd 

● Harvie Tyres Ltd 

● Rema Tip Top Automotive UK Ltd 

Apprentice of the Year Award - 

sponsored by the Worshipful Company of Wheelwrights: 

● Scott Dean of Hereford, Kwik Fit (GB) Ltd 

● Matthew Mather of Knaresborough, Kwik Fit (GB) Ltd 

● Corey Willis of Trowbridge, Protyre 

● Ben Turner of Canterbury, STS Tyre Pros 

Commercial Tyre Service Provider of the Year Award - 

sponsored by Marsh Commercial: 

● Lodge Tyre Company Ltd 

● McConechy’s Commercial Fleet Services 

Industry Marketing Campaign of the Year Award - 

sponsored by The Tyre Group: 

● Bridgestone Europe NV/SA, UK Branch 

● Goodyear Tyres UK Ltd 

● Pirelli Tyres Ltd 

● Protyre 

● Stapleton’s (Tyre Services) Ltd 

REACT Commercial Tyre Technician of the Year Award - 

sponsored by Bridgestone Europe NV/SA, UK Branch: 

● Ben Keal, Lodge Tyre Company Ltd 

● Mark Curtis, McConechy’s Commercial Fleet Services 

● Craig Williams, McConechy’s Commercial Fleet Services 

● Tez Woodward, Protyre 

Staff Training & Development Initiative of the Year Award – 

sponsored by CAM 

● Autogem Invicta Ltd 



● Merityre Specialists Ltd 

● Michelin Tyre PLC / Camso 

● PFTP Ltd 


● Rema Tip Top 

● Roadside Safety LtdTruck & Agricultural Tyre Supplier of the 

20 THE GARAGE 

20,21 News NTDA V2.indd 1 28/07/2022 16:25

NEWS 

Year Award – sponsored by Trelleborg Wheel Systems Ltd: 

● GB Tyres UK Ltd 


Tyre Industry Environmental & Sustainable Solution Award - 

sponsored by the Worshipful Company of Wheelwrights: 

● ABAX UK Ltd 

● Continental Tyre Group Ltd 

● Marangoni Retreading Systems 

● Michelin Tyre PLC 


Tyre Wholesaler of the Year – 

sponsored by Compilator / Team Systems: 

● GB Tyres UK Ltd 

● Stapleton’s (Tyre Services) Ltd 

Tyre Manufacturer of the Year Award – 

sponsored by The Commercial Vehicle Show: 


● Continental Tyre Group Ltd 

● Hankook Tyre UK Ltd 


● Yokohama HPT Ltd 

Tyre Retailer of the Year Awards – 

sponsored by Pirelli Tyres Ltd: 

● Lodge Tyre Co. Ltd 

● Merityre Specialists Ltd 

● Protyre 

● Skidz Ltd 

● Stone Tyres Ltd 

In addition, the NTDA is keeping some details on outright category 

winners “under wraps” and the winners of the TRA (RRS) Member of 

the Year – sponsored by Michelin Tyre PLC and Product Innovation 

of the Year Award – sponsored by Snap On will be announced on 

the evening. 

The recipient of the Chairman’s Award for Outstanding 

Contribution to the Tyre Industry – sponsored by Hankook Tyre UK 

Ltd, together with the recipient of the Chief Executive’s Round and 

Black Award – sponsored by Goodyear Tyres Ltd and recognising 

individual altruism in relation to safety, raising standards and 

improving the trade for others will also be revealed on the 6th 

October. 

NTDA Chief Executive Stefan Hay said: “It’s been another terrific 

year for entries, with some being without rival and after close 

scrutiny, 49 have made it through to the finals and are now being 

assessed by our independent panel of judges. As always, I would 

have liked to have seen more entries from our tyre retailers, 

distributors, wholesalers and recyclers, especially as I know, from 

personal experience, the level of excellence many of them operate 

to, but nevertheless we certainly have a battle on our hands across 

many award categories. 

I’m also surprised that more of our aftermarket equipment 

supplier members aren’t competing for the crown in that category. 

More than 600 guests have now booked for the 93rd Annual 

Dinner and we are certain that we’re set for another exceptional, 

and possibly record-breaking, evening and I am sure that my 

co-host Louise Minchin will make it even more unique and add her 

wonderful flair, charm and professionalism to the proceedings.” 

For more information on the NTDA, visit www.ntda.co.uk or call 

01296 482128 

Gallagher motor 

trade team takes 

on the Beast of Ben 

Gallagher’s UK motor trade insurance team took part in 

the recent ‘Beast of Ben’ challenge in Wales, raising 

over £3,300 at the time of writing to help those in the 

automotive industry who need it most. 

Sending two teams – Team Alpha and Ange’s Angels – to 

the event, which took place over the weekend of 6-8th July 

2022, Gallagher’s motor trade colleagues completed a range 

of gruelling challenges alongside other teams from across the 

industry. These included abseiling, kayaking, orienteering, and 

scaling Mount Snowden – all in just two days. 

Back in the office, Gallagher has also been running 

fundraising events, including a cake bake sale, in support of the 

two teams. 

BEN is the charity working to improve the mental and 

physical health and wellbeing of those connected with the 

motor trade. They also provide later life care. 

Pauline Brookes, Head of Office for Gallagher’s UK motor 

trade division, said: “We are so pleased to have taken part in 

this event to help raise money for a fantastic cause. 

“As one of the leading insurance brokers in the industry, it is 

important to us that we give back to the motor trade wherever 

we can. Supporting the work of BEN is important to us. 

“I am proud of the efforts of our teams who took part, and 

all the companies and individuals who joined the event. I am 

sure the money raised will have a positive impact on the lives 

of many people.” 

The two teams from Gallagher are still accepting 

contributions in a bid to smash their fundraising targets. 

Should you wish to help out, you can donate online at: 

Team Alpha - https://giving.ben.org.uk/pf/ajg-team-alpha 

Ange’s Angels - https://giving.ben.org.uk/pf/anges-angels 

THE GARAGE 21 

20,21 News NTDA V2.indd 2 28/07/2022 16:24

NEWS 

Autoelectro offers important advice 

as classic car season continues 

Classic car season is in full swing, and 

Autoelectro is enjoying a buoyant time at 

present. The rotating electrics specialist 

revels in classic cars, with it being able 

to offer either a unit from stock or a 

‘reman and return’ service – with the 

latter particularly pertinent. 

For more than 35 years, Autoelectro 

has remanufactured starter motors 

and alternators, whether it be 

bringing new-to-range references to 

market, filling gaps in the pareto or fulfilling 

‘classic requests’. From a Ford Fiesta and 

Volkswagen Golf to a Jaguar XJS and MGB, 

it can cater for all and, essentially, bookend 

the market. 

Focusing on classic car parts specifically, 

the rush for components began in 2020, 

driven by the first lockdown which occurred 

in March 2020. Enthusiasts, according 

to Autoelectro’s UK sales manager, Nick 

Hood, “were able to finish those long-term 

projects that would otherwise be 

incomplete due to other commitments”. 

Nick also believes that fewer classics 

would’ve been driven during that period, 

meaning cars were left in the garage or 

under cover, meaning more replacement 

parts were needed than normal when they 

were eventually fired up and driven. 

Sales remain upbeat but expectations 

must be managed 

With lockdowns and restrictions behind 

us, the figures continue to make positive 

reading for Autoelectro. While great news, 

that does generate challenges too: the 

older the vehicle, the harder it is to source 

core and components. 

Combine that with the well-documented 

sourcing and pricing fragilities that exist – 

not just in automotive circles but industries 

worldwide – and Autoelectro has had to 

respond accordingly. 

As core becomes scarce for older 

vehicles, Autoelectro has to ensure its 

continuity, with some obscure pieces 

subject to higher surcharge values. This 

shouldn’t cause the customer an issue, 

though, as returning the original unit will 

mean the surcharge will be refunded. 

What’s more, any classic car enthusiast 

should be committed to this process, 

as it presents a situation in which other 

enthusiasts can benefit from Autoelectro 

having the parts available on the shelf. 

If these older references were available 

as a new copy product, they could be 

deleted from the range, leading to a 

scenario where there was no original core 

to rebuild and no availability for classic car 

enthusiasts – it’s the sustainable route for 

classic car motoring. 

Furthermore, that decision to purchase 

a remanufactured original unit will also be 

rewarded when the vehicle owner decides 

to cash-in their classic, as Nick explained: 

“Autoelectro’s policy has always been to 

remanufacture in-house – we have done so 

since our inception in 1986. 

“For classic cars, this is important, 

as originality plays a significant part. 

Indeed, it is possible to buy modified high 

performance copy parts to fit these types 

of vehicles, but, when it comes to selling 

the car, the provenance of the components 

underneath the bonnet can sway the value 

of the vehicle.” 

Autoelectro prides itself on availability 

and range, and having the support of its 

customers in returning units, particularly 

for classic cars, will mean the remanufacturer 

will be able to stock the parts 

specialists and enthusiasts demand 

year-on-year, extending the life of the 

classic vehicle. 

To speak to Nick Hood, e-mail nick.hood@ 

autoelectro.co.uk or call 01274 656101. 

For more information, visit 

www.autoelectro.co.uk 

22 THE GARAGE 

22,23 News Absolute.indd 1 28/07/2022 15:07

NEWS 

STAY SAFE 

STAY LEGAL 

SAVE MONEY 

With the rail strikes threatening to cause further 

traffic chaos on the roads as the big summer 

holiday getaway begins, breakdown services are 

bracing themselves for a rash of callouts. A high proportion 

of those are likely to be for tyre failures, many entirely 

preventable with a little forethought. 

Many cars that normally see local journeys are being 

pressed into use for long-distance commuting and holidays, 

and defects that are a minor irritation become a major 

problem when more miles are put under the wheels. 

One such defect is poor suspension alignment, which 

causes premature and uneven tyre wear and can even create 

problems with electronic safety systems. Britain’s premier 

wheel alignment equipment supplier – Absolute Alignment 

– is urging all motorists to have their tyres checked professionally 

rather than simply take depth measurements 

themselves. 

Technical Director at Absolute Alignment, Chris Dear, 

says, “Many tyres that are legal show signs of uneven wear 

that a skilled technician can interpret as a symptom of poor 

suspension alignment. This can cause bald spots, blowouts 

and in extreme cases the vehicle’s electronic safety systems 

to malfunction because they rely on correct alignment to be 

accurate.” 

Absolute Alignment is campaigning for more awareness of 

the problems that can be shown up by worn tyres. Its STAY 

SAFE, STAY LEGAL, SAVE MONEY campaign highlights the 

dangers of poor suspension alignment and recommends 

regular wheel alignment checks as part of your car’s fitness 

regime. 

For more information go to: 

www.absolutealignment.co.uk 

www.absolutewheelalignment.co.uk/12/wheel-alignmentfacts-and-figures/ 

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THE GARAGE 23 

22,23 News Absolute.indd 2 28/07/2022 15:07

NEWS 

The IMI reports record-breaking rise 

in the number of vehicle technicians 

becoming EV-ready 

Significant uplift in numbers in Quarter 1 2022 with 

early indications that Quarter 2 will be even stronger 

The number of technicians qualified 

to work on electric vehicles (EVs) 

in the UK is rising rapidly, according 

to the latest data from the Institute of 

the Motor Industry (IMI). The first three 

months of 2022 had the highest quarterly 

increase of EV qualified technicians on 

record. The data also suggests that the 

shortfall between EVs on the UK’s roads 

and approved technicians to service, 

repair and MOT them, will hit later than first 

anticipated, now 2028 instead of 2026. 

“The promising increase in technicians 

who have taken EV qualifications so far 

this year, which in turn makes them eligible 

to obtain IMI TechSafe recognition, is 

extremely encouraging,” said Steve Nash, 

CEO of the Institute of the Motor Industry. 

“2021 ended with 11% of technicians being 

EV qualified. At the end of March 2022 the 

dial had moved to 13%, representing over 

28,000 technicians across the UK - it’s a 

real sign that the sector is responding to 

the increasing adoption of EV motoring. 

“The rise in the Quarter 1 has already 

had a meaningful impact on the predicted 

shortfall of technicians. Based on SMMT 

EV sales forecasts, the shortfall between 

EVs on the UK’s roads and approved 

technicians is now likely to be felt 24 

months later than we were predicting last 

year. What’s more, early indications are 

that figures for Quarter 2 will set another 

new record, which is great news for the 

industry and for the increasing number of 

EV drivers.” 

Technicians who have met the IMI 

TechSafe standards - endorsed by 

the Office for Zero Emission Vehicles 

(OZEV) - can showcase their credentials 

by joining the IMI’s industry-wide 

Professional Register. The Register lists 

individual members – and their place 

of work – who have been recognised 

for their achievements, experience, 

professionalism and commitment to a 

Professional Standard of behaviours, and 

for keeping their knowledge and skills up 

to date through Continuing Professional 

Development (CPD). Drivers of EVs can 

access the Register online for free, to find 

local qualified EV technicians and garages. 

“The IMI’s Professional Register enables 

those looking to service or repair their 

vehicle, to check who to call upon, with 

reassurance that they are in skilled, 

competent and trustworthy hands”, added 

Steve Nash. “For technicians who have the 

relevant qualification, the IMI’s Professional 

Register is also a valuable tool to reach a 

wider customer base. For those with IMI 

TechSafe recognition, it will help them 

attract EV owners as potential long-term 

customers. 

“Collectively, professionals listed on the 

IMI Professional Register are driving up 

standards across the sector, reassuring 

customers of an ethical and quality service 

and increasing public confidence in an 

electric automotive industry.” 

24 THE GARAGE 

24,25 EV GarageOnline, IMI.indd 1 28/07/2022 16:22

NEWS 

Garages 

urged to 

examine 

customer 

service 

practice 

George Phillips, Head of Customer Service 

and Operations at Garage Services Online 

Thousands of independent garages 

throughout the UK are unknowingly 

falling short on customer service. 

Despite having professional and helpful mechanics, waiting 

areas with refreshments and free WiFi, many garages are 

neglecting the point at which customer service actually begins. 

George Phillips, head of customer service and operations 

at Garage Services Online, says many garages still assume the 

customer’s experience – and first impression – starts either with 

a phone call or at the workshop in person. It’s an oversight that 

can cost them dearly. 

He said: “We speak with garage owners everyday who pride 

themselves on first class face-to-face customer service, but fail 

to recognise the very first point of contact is actually online. 

“If your website is the equivalent of a member of staff with 

little knowledge, who goes blank when asked a question and is 

technically inept, then the first experience of your customer 

service isn’t going to be good. Are they going trust you with their 

vehicle? 

“They already feel let down and will probably never get far 

enough to experience the reality of the garage’s true customer 

service. 

“From the moment your business’ name appears in a Google 

search, the meter is running and opinions are being formed – in 

seconds.” 

It’s estimated 75 percent of people make an assumption about 

how good a business is, based on its website and what they 

read online. They can do so within 2.6 seconds; arguably much 

quicker than in the flesh. 

Phillips concluded: “The reality is, it doesn’t really matter 

whether a garage owner feels they need a good, responsive 

website or not. It’s what the customer wants that’s critical. And 

that’s the root of where excellent customer service begins.” 

THE GARAGE 25 

24,25 EV GarageOnline, IMI.indd 2 28/07/2022 16:22

EV 

Charging anxiety may be fuelled by 

human insecurity, not the EV network, 

as 55% of Brits panic if their devices 

run out of battery 

One of the main barriers to owning an 

electric car might be caused by a 

modern obsession with needing fully 

charged personal devices. 

New research from Volkswagen Financial 

Services UK (VWFS) shows that more than 

half of Brits (55%) panic if they know their 

phone or laptop will run out of battery, 

which suggests that charging anxiety among 

EV considerers could be influenced more by 

human psychology than scepticism about 

the UK’s public charging network. 

Charging anxiety is the uncertainty people 

feel when contemplating a longer journey in 

an EV because of concerns about how and 

where to recharge their vehicle’s battery. 

The findings also reveal that Gen Z and 

Millennials (77%) are most likely to panic if 

their personal device were to run out of 

battery. However, this age group are most 

likely to be prepared by owning a portable 

charger (68%). 

Despite an uneasy disposition to low 

battery life, younger people are more 

convinced than any other generation that 

electric cars will benefit the environment, 

with 66% of 18 – 24 year olds believing this 

to be true. Only 22% of this age group said 

they were not convinced, compared to 44% 

of people aged 65 – 74 and 36% of over 

75s. 

The exclusive research found that 

affordability remains the top issue for 

would-be EV drivers, with 38% saying that 

they cannot afford an EV, although 72% 

would consider an EV as their next car if 

money wasn’t an issue. 

The charging conundrum 

The second most cited concern is around 

the current public charging network. 

Three in 10 people (31%) believe there 

are not enough charging points in the areas 

where they live and work, however, when 

we consider the average length of each car 

journey in the UK is fewer than 10 miles, this 

could be another reflection of the nation’s 

skewed attitudes to battery life. 

Furthermore, Volkswagen Financial 

Services UK data shows that 75% of people 

would expect their electric vehicle to travel 

up to 300 miles on a single charge, and as 

an example, the all-electric Volkswagen 

ID.3 can travel up to 340 miles on a 

single charge, which is in line with WLTP 

(combined) data. 

Add to this that almost nine in ten people 

(88%) ensure their devices are fully charged 

before leaving home, with over half deciding 

to charge their devices overnight (52%) as 

well as using battery saver modes (55%). 

This fuels food for thought that home 

charging points would be the most 

beneficial option for many electric car 

26 THE GARAGE 

26,27 EV Charging.indd 1 28/07/2022 15:10

EV 

drivers, but with factors such as lack of 

off-road parking for some households, and 

rising energy prices, more needs to be done 

to address this to aid a wider transition to 

electric. 

When questioned about their 

expectations for charging times before 

resuming a journey, 32% of respondents 

said they would be prepared to wait up to 

an hour, with just 12% saying they would be 

happy to wait for longer. 

Indeed, 32% said they would only pause 

journeys for 30 minutes to charge their EV, 

and just over one in ten (12%) wanted the 

waiting time to be less than 10 minutes. 

Regional findings 

People living in Scotland are most on board 

with the idea that mainstream adoption 

of electric cars will positively impact the 

environment, with just 29% of people 

disagreeing with this sentiment. 

Scots were also found to be the UK’s 

most patient demographic, with 16% of 

respondents saying they would be willing 

to wait more than an hour for their EV to 

charge to 100%. 

In addition, people from the North of 

England are most committed to buying 

an electric car despite the rising cost of 

electricity, with one in four (25%) not put 

off purchasing an EV despite increasing 

energy bills. 

Quentin Willson, former Top Gear 

presenter and founder of the FairCharge 

campaign, said: “We’ve seen an explosion in 

EVs in the last two years and in the next four 

or five years electric cars will become the 

preferred choice for many. We just need to 

make sure energy prices stay affordable. 

“Many people don’t realise that Lithiumion 

EV batteries are completely different to 

the batteries in our phones and laptops and 

so we need to educate new adopters to 

think differently about battery life, reliability 

and charging. There are many EVs that now 

l Exclusive research from Volkswagen Financial Services UK (VWFS) shows that 

more than half of Brits (55%) panic if they know their phone or laptop will run 

out of battery, meaning that charging anxiety among EV considerers might be 

more to do with human psychology than EV infrastructure 

l Gen Z and Millennial drivers (77%) are most likely to panic if their personal 

device runs out of battery, and this age group is also most likely to own a 

portable charger (68%) 

l Almost nine in ten people (88%) ensure their devices are fully charged before 

leaving home – over half charge their devices overnight – meaning home charge 

points would be useful for most EV drivers 

l One in ten people say they are only prepared to wait for up to 10 minutes to 

charge their EV, whilst just a third (32%) would wait for an hour 

do 200 to 280 miles on a single charge and 

batteries in some of the earliest EVs are 

outlasting the chassis of the car. Just look 

at our roads and you’ll see that hundreds of 

thousands of EV drivers have folded electric 

cars into their lives and successfully use 

them without anxieties. 

“Graze charging is now a thing, where 

people charge at home, top up at work, 

then again at the gym and also at the 

supermarket. I think charging anxiety really 

exists mainly among EV considerers as 

opposed to EV drivers. I don’t know anyone 

who’s not completed a trip because they 

couldn’t find a charging station. We don’t 

have petrol stations at the end of our roads 

or fuel pumps in our driveways. Even with 

our current infrastructure - which needs 

to improve - we can see that EV drivers are 

managing. 

“The main priority for me as founder 

FairCharge is to lobby the Government 

to establish a Charging Charter, which 

regulates fair costs, a fair experience, fair 

connectivity and fair reliability across the 

charging network. I’ve had talks with Grant 

Shapps, the Secretary of State for Transport 

- an EV driver and enthusiast like me - and 

he agrees we need to offer new EV drivers 

the best charging experience and most 

affordable charging costs possible.” 

Mike Todd, CEO at Volkswagen Financial 

Services UK, said: “The findings of our 

research make for interesting reading at a 

critical time for the automotive industry. 

Forecasts by the Competition and Markets 

Authority (CMA) suggest that up to 480,000 

public charging points will be required across 

the UK by 2030 but it seems this roll-out 

needs to happen more quickly to encourage 

the majority of would-be EV drivers to make 

the switch to electric. 

“However, with public charging stations 

being installed at supermarkets, gyms and 

elsewhere, frequent top-ups rather than big 

weekly charges are likely to be the best way 

forward for many, especially those without 

off-street parking. This research shows how 

ingrained our devices and battery lives are in 

our everyday lives, and I believe charging an 

EV should be approached in the same way 

we top up a smartphone battery – something 

that’s much easier if you have multiple 

chargers within close proximity.” 

THE GARAGE 27 

26,27 EV Charging.indd 2 28/07/2022 15:10

EV 

BookMyGarage.com launches EV servicing 

booking capability alongside new online EV Hub 

● BookMyGarage.com now allows drivers to compare instant prices and book a service for their electric 

vehicle (EV) 

● The rollout arrives as EV market share YTD soars to 14%, enabling garages to capitalise on this 

growing market 

● Latest comparison capability provides necessary confidence to EV owners that suitably qualified 

garages are available to work on their car at a competitive price 

● Alongside the additional booking capability, BookMyGarage.com has launched its online EV Hub 

● New EV Hub offers users a series of useful guides for a comprehensive overview of EV ownership 

● To compare the latest prices for EV servicing, go to: https://bookmygarage.com/electric-vehicles/ 

electric-car-service/ 

Karen Rotberg, co-founder 

of BookMyGarage 

Drivers are now able to compare instant 

local prices and book a service specifically 

for their electric vehicle (EV) through 

BookMyGarage.com. 

The new EV servicing price comparison 

capability not only enables drivers to 

compare a range of great prices, but also 

choose a garage that is suitably qualified to 

work on EVs. 

Alongside the latest EV servicing 

comparison capability, BookMyGarage.com 

has also launched a new EV content hub 

on the website. The hub comprises a series 

of user-friendly guides to give current and 

prospective EV owners a comprehensive 

overview to EV ownership. 

With the increased popularity of EVs 

– reaching 14% new car market share 

YTD* – drivers need to ensure that they 

understand the details of EV ownership 

and have a reliable source of EV servicing 

options; both of which BookMyGarage. 

com’s latest offering can provide. 

The EV servicing facility will help drive 

revenue into garages as the car parc of 

new – and older segment two and three – 

EVs continues to accelerate. 

Karen Rotberg, co-founder of 

BookMyGarage, said, “Our new booking 

capability for EV servicing is in direct 

response to the rapid rise in EV popularity 

in recent years. More EVs were sold in 

March than in the whole of 2019. And the 

pool of EVs aged three years or more is 

growing too. 

“From a servicing, maintenance and 

repair perspective, these electrified 

vehicles have different demands, and we 

want to ensure that drivers can easily find 

a qualified garage and compare the best 

possible prices locally. 

“We have also widened our EV focus 

with the launch of our EV Hub. We want to 

support EV drivers by providing them with 

a comprehensive set of guides that not 

only helps to inform current EV owners, 

but also enables those that are considering 

their first steps towards switching to 

electric.” 

The newly launched EV Hub features 

several articles focussed on commonly 

asked questions, including: 

● How far can electric vehicles go? 

● Which EVs have the longest range? 

● Why should you buy an EV? 

● How much does it cost to run an EV? 

● How can you charge an EV at home 

without a driveway? 

The hub is not just for owners of EVs, 

but for anyone who needs more 

information on the topic in general. 

The hub is available here https:// 

bookmygarage.com/electric-vehicles/ 

28 THE GARAGE 

28,29 EV BookMyGarage, Tesla.indd 1 28/07/2022 15:12

EV 

Tesla to regain EV dominance 

but competition will intensify 

Tesla have announced that it has increased its electric vehicle 

(EV) deliveries by 26.6% in Q222 on a year-on-year basis but 

deliveries on a q-o-q declined by 17.9% over the same period, 

as Covid-related manufacturing plant closures in China and ongoing 

supply chain challenges slowed output. 

Implications 

Although Tesla’s vehicle deliveries fell on a quarter-on-quarter 

basis in Q222 largely due to production stoppages at its Shanghai 

Gigafactory (which produces Model 3 and Model Y models), we 

see notable upside in output as the automaker ramps up vehicle 

production at its Berlin and Austin plants and the resumption of 

operations at the Shanghai plant as Covid-related restrictions ease. 

Tesla has announced production stoppages at its newer Giga Berlin 

and Giga Texas operations to upgrade the production lines in an 

attempt to boost efficiency and accelerate production. 

While we hold a more optimistic outlook for the Berlin based 

plant’s ability to ramp up output over the short term, we expect 

further delays at is Austin facilities. The Austin plant will utilise newer 

production processes which are expected to cause delays as the 

level of complexity would require more production fine-tuning to 

accelerate output. Some of these changes are the production of the 

4680 battery cells that would offer higher energy density levels thus 

increasing range which would be suitable for the upcoming Semi and 

Cybertruck models and a structural battery pack design aimed at 

achieving better efficiency by curbing weight by a reported 10% and 

improving the structural integrity of the vehicle. 

Tesla Still On Course To Produce One Million Units In 2022 

Tesla Vehicle Deliveries (2016-2022) 

Source: Company Announcements 

We believe Tesla is still on course to maintain its dominance in EVs 

sold globally as pent-up demand will likely be fulfilled by a rapid 

increase in vehicle supplies over the next 24 months, thereby 

securing the automaker’s dominance in the EV segment over the 

medium term (2022-2026). In 2022, we remain optimistic that Tesla 

will manage to achieve higher production output levels compared 

to 2019 delivery figures of 935,950 units and breach 1mn annual 

deliveries. Our view is based on the automaker’s ability to whether 

the semiconductor shortage by cutting back on what the carmaker 

defines as redundant features such as USB ports and frontpassenger 

seat lumbar features. Also supporting our view is Tesla’s 

ability to ramp up production output through the use of large 

aluminium die casting machines able to produce large pieces of 

body components in a much shorter timeframe and eliminating the 

need of metal bonding while also reducing the level of supply chain 

risk the automaker faces. 

Our long-term view of Tesla’s dominance in global EV sales is less 

positive as rising competition from well-established players such 

as Volkswagen and BYD Auto, that are electrifying their product 

range expeditiously, will gradually erode Tesla’s dominance going 

forward. Although BYD Auto has managed to surpass Tesla in global 

EV (fully electric and plugin electric vehicles) sales volumes in H122 

by selling 641,350 vehicles versus 564,743 deliveries from Tesla, we 

believe this milestone will be short-lived as BYD Auto faces possible 

production stoppages due to lockdown measures implemented in 

the city of Xi’an where the automaker’s manufacturing operations 

are mainly based. We also expect relatively new entrants in the 

EV market (such as NIO, Li Auto and Xpeng) that are experiencing 

accelerated growth levels will be another source of competition for 

Tesla going forward. NIO has managed to keep production steady 

in Q222 and managed a milder decrease of 2.8% q-o-q, however 

y-o-y growth levels only rose by 14.4%. 

What’s Next? 

After the planned plant upgrades at Tesla’s Berlin and Austin 

locations, it will likely take the automaker a couple of months to 

iron out any additional production bottlenecks stemming from the 

upgrades. Furthermore, we note that while China’s strict ‘Zero- 

Covid’ policy remains in place, production disruptions will remain an 

elevated risk for automakers. We will therefore continue to monitor 

developments from Tesla’s Shanghai operations and the latest 

developments at the newer facilities based in Austin and Berlin. 

This report from Fitch Solutions Country Risk & Industry Research is a product of Fitch Solutions Group Ltd, UK Company registration number 08789939 (‘FSG’). FSG is an affiliate of Fitch Ratings Inc. (‘Fitch 

Ratings’). FSG is solely responsible for the content of this report, without any input from Fitch Ratings. Copyright © 2022 Fitch Solutions Group Limited. © Fitch Solutions Group Limited All rights reserved. 

THE GARAGE 29 

28,29 EV BookMyGarage, Tesla.indd 2 28/07/2022 15:13

EV 

NEOM’S ENOWA to boost Extreme E 

with green hydrogen power 

Extreme E have announced a multi-year relationship with ENOWA, NEOM’s energy, water and 

hydrogen subsidiary, to introduce green hydrogen power to their global sustainable racing series. 

The announcement comes just days 

after NEOM, a sustainable region in 

northwest Saudi Arabia being built 

from the ground up, was revealed as the 

title partner of the McLaren Formula E and 

Extreme E racing teams under the banner of 

‘NEOM McLaren Electric Racing’. 

ENOWA is the engine room for sustainable 

energy, water and hydrogen at NEOM. 

Green hydrogen is widely seen as the 

most promising green energy carrier for 

the future to fight climate change. This 

technology supports the transportation of 

renewable energy over long distances and 

the decarbonisation of major industries and 

infrastructure. 

Extreme E has become a role model 

to demonstrate the co-existence of 

motorsports, excitement and sustainability 

and an ambassador for our planet’s climatic 

hot spots through their dedicated race 

locations. 

By partnering Extreme E and ENOWA aim 

to implement innovative green hydrogenbased 

technologies to not only power 

the championship towards a 100% “leave 

no trace” ambition but also to showcase 

the opportunities around this technology. 

ENOWA will play an active part on the 

scientific advisory board of Extreme E and 

together ENOWA and Extreme E will develop 

educational programs intended to excite 

young generations about climate positive 

solutions. 

Alejandro Agag, Founder and CEO of 

Extreme E, said: “We are delighted to 

have ENOWA onboard as our official 

Green Hydrogen Power Partner. We have 

collaborated with NEOM for some time, 

particularly in delivering a hugely successful 

first Desert X Prix of Season 2; this 

partnership with ENOWA marks a further 

step in our mission for a more sustainable 

future. 

“The work undertaken by ENOWA is 

extremely ambitious and an exciting 

prospect. NEOM, much like ourselves, 

pushes the boundaries of environmental 

sustainability and we are delighted to be 

partnering with ENOWA to go even further 

in our objective to raise awareness of the 

climate crisis. 

“ENOWA plans to lead the development 

of world-class, sustainable energy, water 

and hydrogen systems which I am sure will 

become a reference point in the future, and 

our series will also benefit from this greater 

focus on technology and innovation.” 

Commenting on the relationship Peter 

Terium, CEO of ENOWA, added: “Business 

decisions in NEOM have sustainability at 

their core which is why we are delighted to 

partner with Extreme E. Our partnership 

is aimed towards both creating visibility 

to the most urgent problems the planet is 

facing but at the same time demonstrating 

solutions that deliver meaningful impact. 

Together we can accelerate innovations 

in clean technologies powered by green 

hydrogen, contributing to hydrogen 

mobility markets and the future of global 

decarbonisation.” 

NEOM is the first to produce green 

hydrogen at scale, paving the way for 

the hydrogen economy globally. Due to 

the abundance of solar, wind and water 

resources in NEOM, ENOWA and their 

partners will provide large quantities of 

green hydrogen that many industries 

can use. ENOWA benefits from NEOM’s 

greenfield site, which has no legacy 

infrastructure, to advance energy, water, 

and hydrogen innovation while providing 

sustainable fuels like green hydrogen to 

international users. It shares an ethos with 

Extreme E in its demands for a greater 

sustainability focus. 

At the Season two opener of Extreme E in 

NEOM in February 2022, the series revealed 

its plans to launch an off-road hydrogen 

Championship in 2024. Named Extreme H, 

the championship will sit alongside Extreme 

E, its existing electric racing series, and will 

be a world-first for motorsport – further 

reiterating the commitment to showcasing 

the possibilities of new, sustainable 

technologies in the race to fight climate 

issues. 

Development for the Extreme H vehicle 

is already underway, with the aim being the 

launch of a prototype in early 2023. 

30 THE GARAGE 

30, 31 EV Neom.indd 1 28/07/2022 15:14

EV 

EV home charging 

company 

EVIOS secures 

£5.8M to fuel 

ambitious growth 

● Peer valuation forecasts value of £300 million within four years; tenfold 

return predicted for first-round investors 

● EVIOS sets sights on becoming largest EV home charge provider by 2025 

● New funds will support R&D, launch of the EVIOS Two workplace unit and 

expansion into Europe 

● Unique functionality of EVIOS One will accelerate mass uptake of EVs 

British electric vehicle (EV) home charging 

company, EVIOS, has secured significant 

new external investment within weeks of 

launching. Just a fortnight after its launch 

in late April, the company’s initial target 

had been pledged, and funding closed with 

£5.8 million raised. 

EVIOS is the brainchild of David Martell, 

founder and former CEO of Chargemaster, 

which was sold to bp for £132 million in 

2018. Of the 66 new investors in EVIOS, 

nearly half (30) previously had a stake in 

Chargemaster. With a pre-money valuation 

of £28 million and EIS advance assurance 

from HMRC, EVIOS is an attractive 

proposition for investors. A peer group 

valuation of £300 million within five years 

places the initial stakeholders in a solid 

position to see a tenfold return on their 

investment. EVIOS joins the home charging 

market in a unique position offering a 

standout product that is competitively 

priced with multiple routes to market. 

EVIOS will use the majority of the funds 

to fuel the company’s ambitious plans for 

growth. £2.2 million will go into research 

and product development; £1.2 million 

will facilitate the launch of the EVIOS Two 

workplace charging unit; and £1.6 million 

will act as working capital and support the 

company’s expansion into Europe early 

next year. 

73% of EV charging activity currently 

takes place at home, where it is around 

a quarter of the price of using a public 

charge point. Martell comments: “The 

home charge market is expected to grow 

exponentially as more buyers make the 

shift to electrified mobility. The current 

base of 300,000 home charge points in 

the UK is expected to reach between 

seven and 10 million during the next 

decade. Our focus is to incorporate stateof-the-art 

technology into highly intuitive 

yet simple products that make life easier 

for EV drivers, and help more people 

embrace electric mobility. 

“The incredible support from our 

new investors will now help us meet the 

charging needs of the 70% of EV buyers 

with access to off-street parking, and 

the users or landlords of multioccupancy 

buildings. By addressing these previously 

unmet market needs, we will ensure EVIOS 

becomes the UK’s largest EV home charge 

provider by 2025.” 

The EVIOS One makes charging an EV at 

home as simple as possible. It is the first 

unit to have a large colour screen, which 

displays charging information using jargonfree 

icons. Three charge modes support 

changing customer needs – Pure Speed 

charges as quickly as possible; Pure Green 

charges using any on-site energy sources 

such as solar power; and Pure Value uses 

auto tariff scheduling to only charge during 

off-peak times and significantly reduce 

costs. 

The EVIOS One takes account of the 

user’s energy tariff and vehicle-specific 

data to detail actual money spent and 

mileage added. Unique PIN-protected 

multi-user functionality can accommodate 

up to eight profiles per unit, making it 

ideal for workplaces and multi-occupancy 

residences. Multiple units can be managed 

via the app, which also generates historic 

user reports to facilitate recharges to 

customers or tenants. 

Every interaction with EVIOS and its 

product is designed to be as simple and 

stress-free as possible. With the current 

cost of living crisis, EVIOS wants to put 

users in control of their finances, whether 

charging using solar or off-peak tariffs or 

helping to calculate recharge costs for 

clients or work expenses. 

The EVIOS One is manufactured at 

EVIOS’ Bedford HQ, eradicating the long 

wait times of concern to many customers. 

At the point of order, customers are 

able to select an installation date that 

suits them and one of EVIOS in-house 

installation team will fit the unit to the 

home, configure the user profile(s) and 

guide the customer through a simple 

tutorial of the unit and app. 

THE GARAGE 31 

30, 31 EV Neom.indd 2 28/07/2022 15:15

EV 

EARTH 

OVERSHOOT DAY 

BORG Automotive and remanufacturing make an 

important contribution to conserving natural resources 

Every year, the non-profit organisation Global Footprint Network announces the Earth Overshoot Day. It marks the 

day when humanity has used up the resources that planet Earth can provide in a year. It is becoming increasingly 

clear that mankind must change course and curb its consumption of resources. In the automotive aftermarket, all 

involved parties can make a decisive contribution to this – with the use of remanufactured parts, says the Danish 

company BORG Automotive, and also announces a renewable energy initiative. 

Earth Overshoot Day 2022 lands on 

July 28. The date describes the day 

on which all nations together have 

used up the resources available annually 

without overexploitation. And the national 

data already available once again make us 

sit up and take notice: If all countries in 

the world consumed as much as Qatar, 

the global community would have been 

living on credit since 11 February. If the 

consumption of Canada, the USA and 

the Arab Emirates is taken as a basis, all 

resources of this year would already have 

been used up on 13 March. Also, Germany 

has been consuming of next year’s 

resources since 4 May, Spain since 12 May, 

Switzerland since 13 May and the UK since 

19 May. 

Remanufacturing: BORG Automotive is 

leading in Europe 

One thing is clear: Industrialised countries 

in particular must rethink and conserve 

natural resources. The transition to a 

circular economy must be driven forward 

more decisively, and the reuse of resources 

must be given priority over scrapping. 

Remanufacturing is of course not the only 

solution to conserving natural resources 

however, the example of BORG Automotive 

shows how much potential there is in the 

circular economy. 

The Danish company is the largest 

independent automotive remanufacturer 

in Europe and specialises in the remanufacturing 

of car spare parts. In a complex 

process, it remanufactures used OE 

starters, alternators, A/C compressors, 

EGR valves, turbo chargers, brake calipers, 

steering racks and steering pumps to as 

new condition and thereby prolongs the 

product lifetime. Spare parts from BORG 

Automotive are visually and qualitatively 

indistinguishable from new, original parts. 

Considerable savings potential: 88 

percent less raw materials required 

Remanufacturing saves a considerable 

amount of resources: Studies have shown 

that the remanufacturing of a starter, for 

example, requires 88 percent less raw 

materials. Compared to the production 

of a new part, energy consumption is 

reduced by 55 percent and CO2 emissions 

by 52 percent. 

32 THE GARAGE 

32,33 News Borge Warner.indd 1 28/07/2022 15:16

EV 

“With such savings, the automotive 

aftermarket can do its part to achieve the United 

Nations’ sustainability goals. If all stakeholders in 

our industry increasingly focus on remanufacturing 

and saving resources, we can achieve a lot 

together,” explains Sten Højland, Compliance 

Director at BORG Automotive, adding, “It 

is true that remanufacturing increases the 

logistical effort somewhat, 5 per cent in the 

case of starters, because used parts have to 

be ‘collected’ in the market and returned. But 

in total, these effects are not significant. The 

savings by far outweigh the additional efforts 

and, against the backdrop of an increasingly 

growing environmental awareness among car 

drivers, remanufactured parts is a good way to 

meet their needs.” 

Gradually switching to renewable energies 

as part of GHG emission reduction target 

To further improve its own balance, BORG 

Automotive has launched a renewable energy 

initiative. By 2030, the company intends to 

reduce the greenhouse gas emissions of its 

production, located in Europe, by 30 percent. 

And by 2023 it wants to carry out a 3rd party 

verified life cycle assessment to quantify 

the CO2 savings of its eight product groups 

compared with new products. Sten Højland: 

“We have initiated the transition to renewable 

energies and are looking forward to the progress. 

At the same time, we look forward to, by next 

year, being able to update our customers on the 

exact CO2 savings they can contribute with by 

choosing our remanufactured products.” 

MAKE LIGHT WORK OF 

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We also offer the best range of OE content 

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available in the aftermarket, with 

everything needed to carry out a professional 

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to maximise the lifespan of the belt system, 

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member 

THE GARAGE 33 

32,33 News Borge Warner.indd 2 28/07/2022 15:16

EV 

Keeping your vehicle secure 

With Vehicle theft on the rise – Read the 

CAN-PHANTOM’s top tips on keeping your 

vehicle secure. 

CAN – PHANTOM LIMITED 

Sales and Marketing Manager Required 

CAN-PHANTOM Limited is a British company who design, develop and 

manufacture aftermarket high technology vehicle security devices, the 

company is rapidly becoming a household name since the launch in 2021 

of its CAN-PHANTOM immobiliser device and is supported UK wide by 

more than 80 fitters. 

The company has a number of new developments which will result in 

further product launches during the 3rd quarter of 2022 and it now requires 

an experiences Sales and Marketing manager to serve the UK and 

further assist with the development of European and ROW opportunities. 

Desired Qualifications 

Where a formal educational qualification is not necessary it would be 

desirable for the candidate to have achieved a good basic education to 

GCSE level with higher grades 

Experience 

It is essential that the applicant has experience and knowledge of the 

automotive industry, with a proven track record in sales with a high 

degree of success. 

The candidate must possess drive and ambition in order to meet 

monthly sales target objectives. 

Salary 

30k basic and generous commission (circa 50k) 

Apply to: 

recruitment@can-phantom.com, enclosing current CV 

Remove valuables from your car 

A simple mistake to make, but don’t leave valuables on display! 

Keep your car keys safe 

When at home, it’s vital to put your keys somewhere safe – away 

from the front door “maybe use a faraday box”. Too many thieves 

help themselves to your keys and take your car straight off the drive. 

Keyless theft, also known as relay theft, works using short-range 

radio waves. The key will transmit a signal which is then picked up 

by the receiver in your car. This type of theft tricks your car into 

thinking that your keys are physically present. If your keys are left 

near the front-door and you keep your car parked outside nearby, 

you’re leaving your car vulnerable to this type of theft. 

Park in well-lit, secure spaces 

Don’t have access to a drive or garage? Park in a well-lit space close 

to other vehicles. Thieves don’t usually like a challenge; they want 

a quick and easy steal with as few witnesses as possible. If you park 

close to other vehicles and park somewhere well-lit, you’ll deter 

thieves. Found somewhere to park close to CCTV? Even better. 

Invest in additional security 

You might be thinking, “my vehicle already comes with security 

from the manufacturer, why would I need anything else?” This is 

because thieves are continuously learning how to bypass modern 

vehicle security, so it’s always wise to invest in the newest security 

technology. The CAN-PHANTOM immobiliser is the perfect 

deterrent. 

Trackers 

Although trackers won’t prevent theft, they can make it easier for 

you to retrieve your vehicle once a theft has taken place. 

Thieves are getting smarter and organised thieves may use 

scanning equipment to find the tracker or disable them. We advise 

that you install a back-up tracker which you can turn on remotely to 

add an extra layer of security. 

Immobilisers 

Another worthwhile investment is to install a vehicle immobiliser. An 

aftermarket immobiliser protects your vehicle from different types 

of theft, including keyless-theft and relay theft, which are continuing 

to rise across the country. “The CAN-PHANTOM” 

How it works? 

The CAN-PHANTOM prevents a vehicle’s engine from being started 

until a unique PIN code has been entered, so even if your car keys 

were stolen, your car isn’t going anywhere without the pin. 

The CAN-PHANTOM currently has more than 85 certified installers 

across the UK and Ireland, and the company is continuously adding to 

their team of professional fitters. 

Yiannimize 

Most recently, CAN-PHANTOM has certified the team at Yianimize 

Modifications, in Enfield, London. They are now official installers of 

the CAN-PHANTOM, fitting them to their endless celebrity customer 

list and to Yianimize Managing Director Yianni Charalambous personal 

vehicles. Watch Yianni describe the importance of the CAN- 

PHANTOM in his latest YouTube video. 

34 THE GARAGE 

34,35 EV Can.indd 1 28/07/2022 15:17

BM Catalysts FP.indd 1 28/07/2022 15:54

EV 

Tackling 

EV vibration 

with Hunter 

According to data recently revealed by the Society of Motor 

Manufacturers and Traders (SMMT), three quarter of a million 

electric cars, vans, buses and trucks were on the road in 2021. 

As EV usage continue to grow, 

workshops need to be equipped 

and staff trained in order to address 

a host of new servicing challenges. While 

much focus and attention, quite rightly, is 

on the vehicle’s electronic architecture, 

workshops should also consider new 

challenges associated with traditional 

components. 

The NVH conundrum 

“As part of the EV revolution, workshops 

will undoubtedly see more customers 

who have concerns about vibration 

issues,” explains Clive Seabrook, CEO, 

Pro-Align, the exclusive UK distributor 

of Hunter wheel servicing equipment. 

“Replacing an internal combustion engine 

with an electronic drivetrain means that 

drivers will be much more aware of other 

vibrations, such as those from wheel and 

tyre assemblies, that would previously have 

been masked by those coming from the 

engine. Consequently, workshops need to 

prepare for this with equipment that can 

diagnose and solve these issues efficiently 

and effectively.” 

The solution, according to Pro-Align, 

is the Hunter Road Force Elite (RFE) 

diagnostic wheel balancer as traditional 

wheel balancers are unable to solve the 

most challenging and subtle of wheel 

vibration issues other than by trial and 

error alone. 

A unique diagnostic approach 

Adopting a unique diagnostic approach, 

the RFE can provide a fast, first-time fix to 

any wheel-vibration problems, even doing 

so in less time than a standard wheel 

balancer. 

The RFE differs from standard balancers 

as it measures tyre forces known as Road 

Force Variation (RFV) and Lateral Force 

(LF) to conduct a full diagnostic of the 

wheel and tyre assembly. It does this by 

scanning the wheel rim and applying a 

load via a roller to take the wheel and tyre 

assembly on a simulated road test. 

Once RFV is identified, the 

balancer provides a ‘ForceMatching’ 

recommendation which matches the 

stiff spot on the tyre with the low spot on 

the wheel rim, minimising any vibrations 

to give a smoother ride. Where LF is 

identified due to conicity of the tyres, the 

RFE even advises of the best position on 

the vehicle to counteract it for a straighter 

drive. 

A better ride for all 

“Undoubtedly, motorists are going to 

become more demanding of workshops 

with regard to wheel vibration issues,” 

adds Seabrook. “Of course, this isn’t 

exclusively an EV issue as ride quality 

continues to improve on all cars. 

Thankfully though, we’re delighted that 

once again, the insightful engineers at 

Hunter have been among the first to 

identify this future problem and develop a 

solution that will help workshops provide 

their customers with the very best levels 

of service.” 

36 THE GARAGE 

36 EV ProAlign.indd 1 28/07/2022 15:18

Primalec FP Bleed.indd 1 28/07/2022 13:29

WORKSHOPANDEQUIPMENT 

Go European gets Totalkare lifts 

for Cannock service centre 

A West Midlands-based motorhome specialist has scaled up its in-house 

vehicle servicing capacity at its brand-new showroom and service centre with 

the introduction of mobile column lifts from workshop equipment experts 

Totalkare. 

Go European, a family-run dealership, 

offers a comprehensive range of new and 

used motorhomes and has enjoyed several 

years of sustained growth. As well as being 

named Carthago motorhome dealer of the 

year for the past five years, the firm also 

offers a range of Malibu ban conversion, 

Auto-Trial, Auto-Sleepers, and Roller Team 

motorhomes. 

To pave the way for future success, 

the A-class specialist recently relocated 

to a brand new, purpose-built premises 

in Cannock, Staffordshire. Alongside its 

impressive showroom and lot, the new 

premises incorporates a state-of-theart 

service centre for aftersales support, 

completed by a set of Totalkare’s T8DC 

cable-free mobile column lifts. 

A flexible solution to vehicle lifting, 

the T8DC mobile column lift features 

adjustable forks to accommodate a range 

of wheel diameters and can lift 7,500kg 

per column. Chargeable from a 240v 

plug socket, they can also be used in 

configurations of four, six or eight to lift 

heavier triaxle or four-axle vehicles. 

The addition of the T8DC mobile column 

lifts at Go European’s service centre 

enables operatives to work underneath 

vehicles at a comfortable height, while the 

easy manoeuvrability of the lifts means 

they can be set aside when not in use, 

freeing up workshop space for other tasks. 

The T8DCs, which have been lease 

hired by Go European, will be supported 

by a comprehensive service contract 

from Totalkare including two field service 

engineer visits per year. 

“We’re very proud of our new home in 

Cannock, which enables us to continue 

providing first class sales and service 

support to our customers,” said David 

Grimley, Director of Go European, “A big 

part of this is the quality of aftersales 

service we provide, and to do this we 

wanted to equip our service centre with 

the best equipment. Totalkare’s mobile 

column lifts tick all the boxes for us in 

this respect and we’ve seen the benefits 

immediately.” 

George Georgiou, Area Sales Manager, 

commented: “Go European is clearly 

going places as a business and we’re 

delighted to support their future growth 

with the supply of our market-leading 

mobile column lifts and become part of 

their local supply chain.” 

38 THE GARAGE 

38 Feature TotalKare.indd 1 28/07/2022 15:19

FOR ALL YOUR MOT STATIONS 

TRAINING NEEDS. 

Premier MOT Training is the UK’s Longest 

established independent Automotive & MOT 

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Contact our friendly team with any training 

questions & queries: 

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ESSEX | MIDLANDS 

Premier MOT Training FP.indd 1 28/07/2022 13:44


HELLA GUTMANN 

introduces the MT-HV high 

voltage measurement module 

With the phenomenal growth in the sales of hybrid and electric vehicles (EVs), workshops need to be able 

to accurately and safely take the high voltage electrical measurements associated with this fast developing 

technology. As always, Hella Gutmann is on hand to support with its latest module. 

“Following the recent introduction of 

the mega macs X and macsRemote 

diagnostic devices, Hella Gutmann has 

again proactively addressed the future with 

the addition of another must have tool,” 

explains Head of Hella Gutmann UK, Neil 

Hilton. 

“As is clear by every measure, high 

voltage (HV) vehicles are here to stay, so 

the safe and accurate measurement of 

their electrical voltage is a necessity for 

workshops that intend to stay in the game, 

because they don’t want to be turning away 

business to the vehicle manufacturers (VMs) 

franchised dealers or other more future 

oriented competitors. They therefore need 

a tool to allow them to undertake repairs 

and diagnosis on these vehicles. 

“The Hella Gutmann MT-HV module, 

was specifically created for work on 

electric and hybrid vehicles and utilises 

permanently integrated HV measurement 

technology. However, it also incorporates 

a slot where the more familiar MT-56 

and MT-77 low voltage modules can be 

inserted, which transforms the MT-HV into 

a wireless measurement module for both 

low and high voltage measurements. 

“Specially designed for HV measurements, 

the MT-HV’s cables, which have a thick 

cross-section that makes them easy to 

hold while wearing protective gloves, also 

encompass safety features such as the 

contact switch that must be held when 

taking the measurement. In addition, if 

necessary, the measuring tips can also be 

easily replaced and even be used with VM 

specific, high voltage adapters. 

“As an internal battery provides its power 

supply, apart from the measuring cables, 

there is no lead or connection that could 

be a distraction or safety risk when work 

is being carried out on HV components, 

because the MT-HV operates wirelessly, 

with its control unit communicating with a 

Hella Gutmann mega macs X, for example, 

via Bluetooth. 

“Just as we have done with the mega 

macs X, we have also changed the way 

the software licences for the device can 

be set and changed to suit the immediate 

requirements of the workshop. 

“For instance, provided that the right 

accessories are used, such as the 

appropriate measuring tips and terminals, 

as well as the correct ampere clamps to 

match the current, the MT-HV with a low 

voltage module inserted, can be used with 

a basic X3/X4 software licence. This allows 

the measurement technology to function 

as a two channel, digital multimeter and 

ultra-fast oscilloscope, exclusively for 

low voltage measurements. In addition, 

in conjunction with a MT-77 it can be 

connected to LPD kit sensors and is able to 

perform pressure measurements.” 

40 THE GARAGE 

40,41 EV Hella and Creative.indd 1 28/07/2022 15:22


A funding solution for garage 

and workshop equipment 

Creative Funding Solutions have seen an increase in funding 

for a variety of items over recent months, from spray 

booths to car lifts, brake testers to wheel balancers! Their 

garage/workshop financing and leasing options are helping soften 

the blow of buying new equipment by allowing you to pay for it 

over fixed periods as the industry begins to invest in the future. 

Having arranged more than £300M of funding for businesses 

across the UK – they really are assisting the automotive 

aftermarket more than ever before. 

Creative Funding offerings have seen a complete turnaround 

in what they are being asked to look at, indeed most Garage 

equipment now is available to be costed over a length of time, 

everything from ADAS to air compressors is now on the table and 

all the tools needed to run a successful garage. 

Every business owner knows how important it is to plan and 

consider future expenditures and the costs of running a garage. 

Funding equipment over time rather than an immediate outlay 

is ensuring cash flows during such a period of evolution in the 

industry are being maintained at a reasonable level. The major 

key with lease finance, you can buy new equipment immediately 

and start profiting from it without risking any other part of your 

business. 

Keep the money in the bank for the daily running of your 

business has always been key, cash is king as they say. 

Here are just some of the benefits of financing your 

workshop equipment: 

● Ability to keep up with competitors and the latest tech 

● Preserve other credit facilities 

● Fixed payments knowing what is coming out the bank 

each month 

Creative Funding Solutions has now been financing garage 

equipment, since 2009 and has seen the product range needed 

to be funded expand over that time, however, they haven’t 

seen it to such a degree as they have since the pandemic and of 

course, as we enter the new world of EV, that doesn’t look like 

slowing down anytime soon. 

Contact Creative Funding Solutions today on 0330 223 1261 

or visit www.creativefundingsolutions.co.uk 

From ramps, to ADAS, to cranes - finance 

your garage equipment with the UK’s leading 

vehicle finance provider. 

Wide panel of funders 

Exclusive rates 

Talk to real people! 

Industry specialists 

Call us on 0330 223 1261 today. Creative - small enough to care, large enough to help. 

0330 223 1261 | info@creativefs.co.uk | creativefundingsolutions.co.uk | 

THE GARAGE 41 

40,41 EV Hella and Creative.indd 2 28/07/2022 15:22


Mirka helps clean up workspaces 

Mirka UK is helping to organise workshop floors across the UK with the addition of a new modular trolley to its accessories portfolio. 

Available with two set-ups, the trolley provides technicians with a place to store all their machines and consumables and the option 

to modify it based on the job they are performing. 

The base trolley comes with either drawers or shelves and a 

new hose arm with two machine hooks. The machine hooks 

are easy to attach and adjust depending on the tool hanging 

from them and the hose arm has been developed to fit two 

27mm hoses and one 20mm hose. 

To complement the base models and provide additional 

storage, users can purchase a range of accessories that 

seamlessly fit into the modular design of the trolley. These include 

a tool wall, shelves and hooks, a spray gun holder, an aerosol can 

holder and a waste bag holder. 

In addition, the trolley can be easily moved from one job to 

the next by the user, so they do not have to carry over the various 

tools and abrasives they will need to complete the job. 

Steve Smith, national sales manager ART for Mirka UK, says, 

“We are always looking at ways to make a technician’s job easier 

and more convenient and the addition of the modular trolley 

to our product portfolio is the next logical step to achieve this 

goal. We know that space is at a premium on the workshop floor 

and the product’s modular design offers two major benefits. The 

first is it is easily adaptable for the job at hand and any future 

jobs that the business might add to their menu of services. The 

second is it provides the user with enough storage to ensure a 

tidy work area and reduces the need to go looking for items as 

everything is one place.” 

42 THE GARAGE 

42,43 Feature Mirka.indd 1 28/07/2022 15:25

431 Euro Pro 5 LINK 

With super remote diagnosis, a variety of diagnostic functions are possible, significantly reducing the need for technicians 

With to purchase super remote additional diagnosis, diagnostic a variety tools of or diagnostic outsource functions diagnostic are issues, possible, meaning significantly the vehicle reducing can be the fixed need faster. for technicians 

to purchase additional diagnostic tools or outsource diagnostic issues, meaning the vehicle can be fixed faster. 

Features: 

Features: 

• Super Remote diagnostic, using the Launch SRD platform 

Super Remote diagnostic, using the Launch SRD platform 

• Compatible with multiple protocols 

Compatible with multiple protocols 

• Added support of OEM level tooling at a touch of a button 

Added support of OEM level tooling at a touch of a button 

• Two years diagnostic software included 

Two years diagnostic software included 

• One year Launch CarSet electronics database included 

One year Launch CarSet electronics database included 

• Two-year Launch UK warranty 

Two-year Launch UK warranty 

• One click software updates almost daily 

• One click software updates almost daily 

Technical spec: 

Technical spec: 

Comprehensive adapter set 

Comprehensive adapter set 

Operating System Android 9.0 l CPU 1.8 GHz 8 Cores l Display 10.1" IPS l Capacity: 64 GB / microSD Card up to 128 GB 

Operating Battery 7000 System mAh Android l Diagnosis 9.0 Bluetooth l CPU 1.8 GHz / USB 8 Cable Cores (optional) l Display 10.1" l Camera IPS l Front Capacity: 8 MP, 64 Rear GB / 5 microSD MP l Dimension Card up 264 to 128 x 210 GBx 30 mm (L x W x H) 

Battery 7000 mAh l Diagnosis Bluetooth / USB Cable (optional) l Camera Front 8 MP, Rear 5 MP l Dimension 264 x 210 x 30 mm (L x W x H) 

Two year warranty 

Two year warranty 

01752 344 989 

01752 

enquiries@launchtech.co.uk 

344 989 

enquiries@launchtech.co.uk 

Two year software updates 

Two year software updates 

www.launchtech.co.uk 

www.launchtech.co.uk 

Launch FP.indd 1 28/07/2022 13:45


MAHA UK MBT 2250 EUROSYSTEM 

‘perfect addition for workshops looking to invest 

in quality and DVSA approved equipment’ 

Suitable for class 4 and 7 vehicles, as well as one of the approved pieces of equipment for 

MOTs by the Driver and Vehicle Standards Agency (DVSA), MAHA UK’s 2250 EUROSYSTEM 

is the perfect addition to any workshop looking to invest in quality and DVSA approved 

equipment. 

As it’s for class 4 and 7 vehicles, the MBT 

2250 EUROSYSTEM is appropriate for 

cars and vans with an axle load up to 

3.5t. Built for high volume and repeatability, 

MOT testers and technicians can be assured 

of a product that will give them consistent 

and clear results. 

After racking up a quarter of a century as 

a UK subsidiary of MAHA, the manufacturer 

is acutely aware of the need and demands 

from existing or prospective customers for 

reliability, longevity and accuracy. 

For instance, the MBT 2250 EUROSYSTEM 

is fitted with a consistent speed motor. 

These motors/gearboxes are assembled in 

house and designed to withstand extreme 

torque and stress – giving a longer lifespan of 

the assembly. 

EUORSYSTEM offers a one-stop shop 

The MBT 2250 and EUROSYSTEM come handin-hand 

– but what is EUROSYSTEM? 

EUROSYSTEM controls the brake tester, 

but where this intuitive software comes into 

its own is that it can access, test and report 

tests from other modules, allowing the MBT 

2250 to transform into an all-encompassing 

workshop platform: 

● Headlight tester, such as the MAHA MLT 

3000 

● Sideslip mat 

MAHA UK Sales Manager, Nick Austin, 

explained: “EUROSYSTEM comes as standard 

on all our brake testers and is one of our 

unique selling points. Its user-friendly 

software and on-screen graphics allow the 

technician to get on with the job quickly 

and, considering it can be used on several 

workshop stations, get on with the job 

efficiently. 

“EUROSYSTEM configures a test report, 

including all the measurement and evaluation 

results of the tests performed, onto one 

single print-out. Ultimately, EUROSYSTEM 

turns MAHA UK’s brake testers into 

futureproof workshop test and diagnostics 

platforms, making life easier for the user.” 

Relationship with Garage Equipment 

Association (GEA) 

The criteria for meeting DVSA specification 

is becoming more stringent; therefore, 

MAHA UK needs to stay on top of its game 

to ensure everything required to be ‘green 

coded’ – equipment that is current and fully 

compatible for use in MOT sites – is met, 

like up-to-date technical requirements, 

calibration, level of instruction manual and 

identification. 

The GEA upholds industry standards by 

handling the approval process on behalf 

of the DVSA, and MAHA UK is in regular 

dialogue with the GEA to help maintain its 

own standards and, therefore, offer the best 

equipment and service to workshops. 

There is a list of approved DVSA roller 

brake testers on the GEA website. 

44 THE GARAGE 

44,45 Feature MAHA.indd 1 28/07/2022 15:27


Ecobat Battery and the ONE BOX 

battery installation solution 

Since the AGM (absorbent glass mat) battery was adopted as the 

original equipment fitment for micro-hybrid (start/stop enabled) 

applications, pan-European battery distributor Ecobat Battery 

has been at the forefront in expressing the need for independent 

workshops to be fully up to speed when it comes to both the 

batteries and the associated technology present in these vehicles. 

However, although big strides have been made in the intervening 

years, there are still some workshops that have yet to grasp the 

issues and are therefore losing out on the potential it offers. 

After researching the market and discovering that nationally, 43% 

of workshops turned away start/stop battery replacement work, 

Ecobat addressed the problem head-on and introduced the ONE 

BOX, a solution that consolidated all the equipment needed to test 

and install start/stop batteries into a single package and which 

continues to provide workshops with an easy route to access the 

profit potential these installations yield. 

With the ONE BOX package and a little training to enable 

technicians get the very best from the equipment, workshops find 

that fitting these batteries correctly is not a complicated process 

and allows them to provide a more professional service, which 

improves customer satisfaction and reduces the risk of future 

warranty claims due to the incorrect installation or use of an 

inappropriate battery. 

The components brought together in the ONE BOX bundle, 

include an EBT780 battery analyser to accurately assess the 

condition of the existing battery, an EBC8UK battery charger and 

OBD lead to support the vehicle’s ECU/data storage during the 

replacement process and an EBT420 battery validation tool to 

ensure the new AGM/EFB battery is correctly assimilated into the 

vehicle’s battery management system. However, the package can 

also be supported with signage and point-of-sale material, to allow 

workshops to fully promote their start/stop replacement capability 

to motorists. 

As with the other products in its portfolio, that include the 

Exide, VARTA®, Lucas and Numax brands, the ONE BOX solution 

is available to workshops through the company’s motor factor 

customers. However, if a workshop’s regular supplier does not work 

with Ecobat, they can still gain access to the package by contacting 

the company direct, which will then arrange for one of its existing 

customers to supply it, as well as coordinate the necessary training. 

By combining the right tools and helpful guidance, Ecobat’s ONE 

BOX opens the way for workshops currently turning start/stop 

battery replacement work away and allows them to access the 

business and increase their profits, with a straightforward, practical 

and inexpensive solution. 

Storage Solutions and Workshop Equipment for the Automotive Industry 

Large stockholding for quick despatch. FREE site survey and CAD design for project work 

• Tyre Racking 

• Workbenches 

• Shelving Systems 

• Small Parts Storage 

• Trucks and Trolleys 

• Hazardous Chemical Storage 

• Wall Mounted Storage 

Solutions 

• Steps and Ladders 

• Plastic Storage Containers 

• Workplace Signage 

FREE 600 PAGE CATALOGUE AVAILABLE – please email sales@h-racks.co.uk 

H-Racks Limited, Unit B Willis Lane Business Park, Willis Lane, Four Marks, Alton, Hampshire, GU34 5AP 

Tel: 01420 768875 sales@h-racks.co.uk www.h-racks.co.uk www.tyreracking.co.uk 

THE GARAGE 45 

44,45 Feature MAHA.indd 2 28/07/2022 15:27


RL Automotive aligns safety 

and savings for a greener 

transport world 

As transport industries strive to balance commercial considerations with safety, compliance and the general ‘green’ issues 

of the day, leading digital analysis and sustainable technology developer, RL Automotive, has introduced a unique tyre 

management platform with a range of monitoring systems which enables fleet managers across all commercial sectors to 

reduce running costs, increase safety and limit the environmental impact of their operation. 

One such system, AutoAlign - 

recently launched in the UK, 

following a £2m/24-month 

development project and part funded by 

UK’s Clean Air Programme - is a dynamic 

and unique real time vehicle monitoring 

module designed to combat the problem 

of wheel misalignment. This condition says 

RL Automotive is unknowingly suffered by a 

third of all commercial vehicles and around 

half of all cars and vans in the UK. 

In fact, during the development of 

AutoAlign, industry research gathered 

by RL Automotive concludes that on UK 

roads today, there are 18.7 million vehicles 

operating with incorrect wheel alignment 

– a potentially dangerous and costly 

condition which can go undetected for 

months. 

Currently, wheel alignment inspection 

is not part of scheduled maintenance or 

MOT tests, however misalignment results in 

excessive fuel costs and uneven tyre tread 

abrasion which in turn can lead to tyre 

failure, accidents and excessive particulate 

emissions – a major environmental 

threat, as identified by the World Health 

Organisation. 

AutoAlign is a low-cost solution 

consisting of sensors fitted to the steering 

axle to detect wheel mis alignment as soon 

as it occurs. RL Automotive’s cloud-based 

servers automatically alert fleet managers 

so that they can take remedial action, 

saving fuel costs and excessive vehicle 

emissions. 

“This is all about good-old prevention 

rather than cure!” Enthuses RL Automotive 

Director Mark Longden. “Using our unique 

telematics connectivity, we already have 

a mobile wheel and chassis alignment 

system in place, but this new module 

uses bespoke wheel sensors in harness 

with F1-grade telematics to enable 

vehicle operators to remotely identify any 

misalignment issues before they become a 

serious and costly problem.” 

Plus, explains Mark, in addition to the 

numerous cost and safety implications 

of misaligned wheels, operators can take 

corrective action to significantly reduce 

harmful emissions. “Just one degree out of 

alignment between the wheels and/or the 

vehicle centre will cause a 15% deficiency 

in tyre wear and 3% increased fuel cost. 

Therefore, early corrective action will 

greatly reduce carbon output and keep PM 

10 and PM 2.5 tyre particulate emissions to 

a minimum.” 

AutoAlign is currently undergoing field 

trials with several strategic industrial fleet 

partners and is scheduled for release 

during the first quarter of 2022. 

46 THE GARAGE 

46,47 Feature RL MachineM.indd 1 28/07/2022 15:28


Clarke Garage/Workshop Range 

Machine Mart’s range of garage/ 

workshop units come in a variety of 

sizes to suit your needs, allowing you 

to protect your pride and joy or create 

additional work space in a tight fit, welllit 

protected environment. 

A smaller model currently in the range, 

the CIS788 Motorcycle Shelter/Garden 

Shed measures 8 foot in length by 8 foot 

in width, with a height of 7 foot. This 

model is great to use as a storage area 

and can house motorcycles, bicycles, 

garden furniture & equipment as well as 

potentially being used as a log store. 

One of the most popular models is the 

CIG81015 Garage/Workshop. At 15 foot in 

length, with a width of just under 10 feet 

and a height of around 8 feet, this superb 

unit offers the protection of traditional 

buildings at the fraction of the price. It is 

ideal for protecting cars but can just as 

easily be used as a temporary workspace 

or large storage on-site for builders. 

At the extreme end of the scale is the 

CIG1650 XX-Large Garage/Workshop with 

Apex Roof. This giant unit is perfect for 

anyone needing to store or work on larger 

vehicles such as Lorries, boats or farming 

equipment. It can also be used for largescale 

industrial storage at factories or 

various local authorities. The CIG1650 is 

40 foot in length and 16 foot wide with 

a height of 14.5 feet. A smaller CIG1432 

X-Large unit is also available measuring 

32’x14’x12’. 

Clarke Garage/Workshops feature 

ratchet tight cover tensioning, durable 

powder coated steel tubing and a tough 

advanced fabric which has been fully UTV 

treated for protection against the sun and 

rain. 

THE GARAGE 47 

46,47 Feature RL MachineM.indd 2 28/07/2022 15:29

PEOPLE 

People stories and movements from around your industry 

iVendi establishes business units and appoints 

country directors in France and Spain 

Motor retail technology expert iVendi has created 

newly-established business units and made major new 

appointments in France and Spain. 

Alvaro Montero 

Nicolas Lacker-Stuhl has become country 

director in France. He has held the same 

role in France and Benelux for ViveLaCar, 

been a car subscription expert for NLS 

Consulting, and also held a variety of 

roles for BMW Group, including business 

development manager for Asia Pacific and 

Africa. 

Alvaro Montero becomes country 

director in Spain. His previous experience 

includes being country manager for 

Modix International, marketing manager 

at PagaTodo, CEO and partner at 

NiquelChrome Digital Marketing and MBA 

professor at IE Business School in Madrid. 

Darren Sinclair, CCO at iVendi, said: 

“Establishing these business units and 

appointing country directors in France and 

Spain are important staging posts in our 

international expansion plans. 

“Nicolas and Alvaro are both highly 

capable and experienced, and will enable 

us to support our partners and clients 

using their extensive knowledge of 

automotive retail and finance, as well as 

Nicolas Lacker-Stuhl 

promoting our market-leading technology 

and digital solutions. 

“Motor manufacturers, lenders, digital 

marketplaces and dealers are all keen to 

put in place connected retail solutions to 

meet changing consumer demands and 

iVendi is in a strong position to support 

and deliver their ambitions and consumer 

expectations.” 

New appointment: Motul UK - 

Has Tahier, Technical Specialist 

Motul is delighted to announce the appointment of Hasanaat Tahier, who 

takes up the role as Motul UK Technical Specialist, with immediate effect. 

This is the latest move in Motul’s 

strengthening of its dedicated British 

business - Motul UK - as the global 

lubricant force expands its operations 

in what is one of its key development 

markets. “Has”, as he is generally 

known, will henceforward head up 

Motul’s technical function and all 

related aspects in the UK and Ireland. 

Has brings with him experience of 

a number of different aspects of the 

automotive mix. 

Graduating from the University of 

Bradford, with First-Class Honours 

in Mechanical and Automotive 

Engineering he worked as a Design 

Engineer, before moving into the 

automotive sector as a Production 

Engineer with the JTEKT Group’s Koyo 

Bearings brand, where his assignments 

included projects for Jaguar, BMW and 

Electric Motor Specialists, YASA . 

Has then moved to Total Energies as 

a Product Engineer, working on various 

aspects of the business, including their 

in-house systems, digital tools and 

automotive troubleshooting. 

“We are extremely pleased to 

welcome Has on board at Motul UK,” 

enthuses Callum Goodland, Motul UK 

Country Manager. “He adds another 

key string to our bow and has joined 

Motul at a very exciting time, as we 

develop our UK and Irish business. 

Has’s appointment is a measure of 

how fast things are moving at Motul 

at the moment and we look forward 

very much to him being part of our 

expanding team here at Motul UK.” 

48 THE GARAGE 

48,49 people.indd 1 28/07/2022 15:30

PEOPLE 

MotoNovo Appoint New Head of 

Partnerships & Transformation 

MotoNovo Finance has appointed Matt 

Lucas to the business’ newly created 

position of Head of Partnerships. 

The new role underlines MotoNovo’s 

commitment to bringing market-leading 

innovations to the retail automotive 

market and collaborating with like-minded 

organisations. It is a pledge reinforced 

by Matt joining the business Senior 

Leadership Team. 

Stepping up from a senior sales 

leadership team within MotoNovo, where 

he has worked for the last ten years, Matt 

is clear that the new position is a crucial 

part of the business growth plans for the 

coming years noting; 

“My new role is all about combining my 

extensive dealer-facing experience within 

the newly formed team I now lead, with 

best in class innovations, partnerships and 

technology. The motor retailing model is 

evolving rapidly and we are committed 

to helping dealers embrace change 

and create an ever-evolving model that 

ensures offline and online dealers remain 

a valued part of people and businesses’ 

vehicle buying and ownership or usage 

experience.” 

The Partnerships & Transformation 

Team includes all of MotoNovo’s 

partnership, specialist asset, sales 

development and distribution functions, 

including field sales specialists, 

distribution specialists, L&D specialists 

and partnerships, along with plans to grow 

in new specialist asset classes. 

Karl Werner 

Matt Lucas 

Reflecting upon the key appointment, 

MotoNovo’s Managing Director Karl Werner 

concludes; 

“I see this as a crucial appointment 

that reinforces our long-held dealercentric 

commitment and our reputation 

for fresh thinking. That we have appointed 

someone from our sales team to lead the 

team says much for the practical, resultsfocused 

nature of the role. Knowing Matt 

well, I’m confident that he will hit the road 

running.” 

Prestige Fleet Servicing 

bolsters senior team with 

brace of new appointments 

Prestige Fleet Servicing (Prestige), part of the AA, is looking ahead 

to the future with a brace of new appointments. The move, which 

follows the appointment of Penny Stoolman as managing director 

earlier this year, coincides with exciting new plans for the business, 

while completing the Prestige leadership team. 

Tina Hand joins as customer service director. A customer 

operations expert with more than 18 years’ experience combining 

customer relations, call centre management, resource planning and 

budget control, Hand is a strong leader with a proven track record 

in building teams prepared to exceed expectations. 

The appointment complements Tony Murtagh’s confirmation in 

role as B2B sales director. Murtagh brings a wealth of experience in 

the fleet industry to the business, most recently holding the position 

of global sales director for e-mobility SaaS provider GoWithFlow. He 

has previously worked with a number of leading brands across the 

fleet leasing, vehicle manufacture and asset finance sectors. 

Part of the AA, Prestige plays a critical role in the AA’s wider 

group strategy in capturing driver requirements, both planned 

and unplanned – a role set to rise in prominence as customers’ 

servicing, maintenance and repair (SMR) requirements evolve. 

“I’m delighted to begin this new role, and very excited to be part 

of the future plans of the Prestige team,” said Hand. “Working 

with the right partner is becoming increasingly important for our 

customers, something that is vital when demand has the potential 

to outstrip supply – the situation we are currently experiencing in 

the garage sector. In working with a partner like Prestige, businesses 

can be confident of a resilient transport solution that will enable 

their business to thrive in the future.” 

“The SMR sector is undergoing an exciting period of change,” 

added Murtagh. “I’m looking forward to joining the Prestige team as 

we increase our capability to help fleets adapt and transition ahead 

of the 2030 ban on the sale of new petrol and diesel cars and vans.” 

THE GARAGE 49 

48,49 people.indd 2 28/07/2022 15:30

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