- Page 2 and 3: United Nations High Commissioner fo
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- Page 11 and 12: X UNHCR’s Mission Statement
- Page 13 and 14: 2 1 Aim and Principles of Response
- Page 15 and 16: 4 Definition and Aim 1. The majorit
- Page 17 and 18: 6 18. By definition, the needs of a
- Page 19 and 20: 8 tal degradation. Environmental pr
- Page 21 and 22: 10 2 Protection
- Page 23 and 24: 12 Introduction UNHCR’s Mandate 1
- Page 25 and 26: 14 23. In countries that are partie
- Page 27 and 28: 16 rities, local authorities, army
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- Page 31 and 32: 20 ii. To refrain from violence to
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- Page 35 and 36: 24 Annex 1 - International Instrume
- Page 37 and 38: 26 3 Emergency Management
- Page 39 and 40: 28 Introduction 1. There is no sing
- Page 41 and 42: 30 Capacity and Resources 5. Emerge
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- Page 45 and 46: 34 4 Contingency Planning
- Page 47 and 48: 36 Introduction 1. Contingency plan
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- Page 51 and 52: 40 5 Initial Assessment, Immediate
- Page 53 and 54: 42 Introduction 1. Emergency assist
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44 for details of how to access UNH
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46 Annex 1 - Checklist for Initial
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48 6 Operations Planning
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50 Introduction 1. An emergency res
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52 Figure 1 - an example of a Gap I
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54 Annex 2 - Gap Identification Cha
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56 7 Coordination and Site Level Or
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58 Coordination Introduction 1. Coo
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60 i. Resident Coordinator The Resi
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62 38. The system of refugee repres
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64 Annex 2 - Tips on running a meet
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66 8 Implementing Arrangements
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68 Introduction 1. Appropriate arra
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70 nated the manager of the operati
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72 Sufficient information must be a
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74 Annex 1 - Sample Letter of Mutua
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76 Annex 2 - Procurement by a UNHCR
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78 will be composed of at least thr
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80 SITREP (number) COUNTRY COVERING
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82 9 External Relations
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84 Relations with Government and Di
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86 21. Field offices should monitor
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88 ❏ DO remember that any program
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90 stood as being entirely intended
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92 Annex 1 MEMBER STATES OF THE EXE
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94 10 Community Services and Educat
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96 Situation The trauma of becoming
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98 8. Community services programmes
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100 Site planning and construction:
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102 ❏ Promote the social role of
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104 families may be provided with a
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106 actly what degree of protection
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108 cational materials of the type
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110
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112 PHASE 3. BUILDING UP COMMUNITY
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114 Annex 2 Sample Unaccompanied Mi
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116 Annex 3 - List of materials for
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118 11 Population Estimation and Re
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120 Situation Refugee emergencies a
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122 Administrative Records 12. Loca
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124 ii. The refugees accept the pro
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126 Annex 1 - Format for reporting
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128 Annex 3 - Control Sheet Feuille
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130 Annex 5 - Codes for UNHCR Regis
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132 12 Site Selection, Planning and
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134 Situation Suitable and well-sel
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136 Camps 11. This type of settleme
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138 27. Refugee settlements should
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140 40. Natural and existing featur
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142 example, where there are severe
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144 camp. In particular, this will
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146 can be kept out of this space.
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148 13 Commodity Distribution
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150 Situation Emergency situations
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152 Components of Distribution Syst
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154 14 Health
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156 Situation It is well known from
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158 registration for more informati
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160 Monitoring and Surveillance: Th
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162 ◆ The emotional stress of dis
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164 Malaria 41. Malaria can also po
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166 Reproductive Health 7 45. Repro
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168 than outsiders in communicating
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170 collect and consolidate health
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172 place to jointly identify prior
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174 Key References An Inter-agency
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176 2. Mortality 2.1 Mortality rate
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178 3.2 Out-Patient Department (OPD
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180 6. Referral system 6.1 Total nu
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182 7.3 Tuberculosis (every three m
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184 15 Food and Nutrition
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186 Situation In emergencies, food
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188 ◆ In most refugee emergencies
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190 management of the natural resou
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192 General Feeding Programme ◆ A
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194 Figure 2 - Response to food and
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196 malnourished children. However
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198 Figure 4 - Admission and discha
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200 ing programme will depend on th
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202 Annex 1 - Basic Facts About Foo
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204 Annex 1 (cont.) - Characteristi
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206 Annex 3 - Main Nutritional Defi
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208 Annex 5 - Reporting Form: Thera
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210 16 Water
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212 Situation Water is essential to
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214 Figure 1a - Needs and Resources
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216 8. Available sources must be pr
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218 26. The most serious threat to
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220 iii. Implementation arrangement
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222 61. Without good groundwater re
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224 filtration, chemical disinfecti
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226 Storage ◆ All refugee sites m
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228 17 Environmental Sanitation
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230 Situation Overcrowding, a harsh
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232 Table 1: - Number and Types of
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234 27. Arrangements must be made t
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236 35. Figure 1 illustrates some c
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238 Ventilated Improved Double-Pit
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240 etable gardens and fruit trees
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242 tive manner to sustain “soft
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244 Annex 1 II. Public Places C. Ex
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246 Annex 2: - Environmental Sanita
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248 18 Supplies and Transport
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250 Situation Refugee emergencies a
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252 v. Comprehensive planning: Have
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254 of continuing such local purcha
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256 37. Where a suitable rail netwo
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258 iv. Size and weight: packing un
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260 70. When selecting a warehouse
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262 Annex 1: - Standard specificati
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264 Annex 2 - Planning Vehicle Need
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266 3. Fuel and Maintenance Facilit
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268 5. Warehouse documents Whatever
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270 Annex 4 Distribution: 2 copies
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272 19 Voluntary Repatriation
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274 Situation Voluntary repatriatio
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276 during and after their return,
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278 or another to return to their c
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280 untary repatriation operation i
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282 59. Customs formalities: Custom
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284
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286 Linked Cases: Family/Group No:
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288 (i) Spontaneous and self-organi
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290 20 Administration, Staffing and
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292 Introduction 1. The purpose of
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294 communities may come forward to
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296 already represented in that cou
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298 51. Whatever the pressures of t
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300 each trip. The daily log should
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302 Annex 1 - CHECK-LIST FOR THE EM
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304 - Maintenance logs - Construct
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306 ❏ 37. Request Emergency Allot
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308 325 Logistics (procurement, tra
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310 21 Communications
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312 Introduction 1. Good communicat
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314 on the roof of the building or
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316 Annex 1 - Common Communications
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318 22 Coping with Stress
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320 Introduction 1. Stress is a fea
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322 preparation not only includes u
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324 23 Staff Safety
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326 Introduction ◆ The primary re
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328 formation on all possible means
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330 Depending on the circumstances
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332 iv. Ballistic blankets fitted i
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334 24 Working with the Military
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336 Introduction ◆ In humanitaria
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338 personnel, including creating t
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340 Catalogue of Emergency Response
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342 human resources Emergency Prepa
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344 Senior Emergency Administrator
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346 Norwegian and Danish Refugee Co
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348 Swedish Rescue Services Agency
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350 Staff and Office Accommodation
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352 Office Kits The Office Kit comp
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354 Vehicles A stock of 20 vehicles
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356 Emergency Operations Room Based
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358 Kitchen Sets 30,000 Kitchen Set
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360 Emergency Capacities of Non Gov
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362 Refugee Registration Package Th
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364 UNHCR Emergency Fund The purpos
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366 Workshop on Emergency Managemen
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368 Toolbox
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370 Table 1 - Key Emergency Indicat
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372 Table 4 - Screening of New Arri
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374 Table 7 - The Size of Things Co
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376 Table 10 - Conversion Factors T
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378 Memoranda
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380 FRAMEWORK for OPERATIONAL COOPE
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382 e) jointly invite donors, Unite
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384 20. UNHCR and UNDP shall: a) co
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386 MEMORANDUM OF UNDERSTANDING bet
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388 (ii) Operational Activities 18.
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390 including cold chain equipment,
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392 WFP/UNHCR COOPERATION MEMORANDU
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394 Both agencies will agree on the
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396 jointly agreed by UNHCR and WFP
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398 8.8 Joint headquarters-level me
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400 Glossary
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402 Index
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404 Deployment 15, 32, 172, 337, 33
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406 Office - Installation 313, 314
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408