THE SILENT REVIEW SPRING EDITION 2022

SPRING EDITION 2022 

THE 

SILENT REVIEW 

THE UNION WITH A FLIGHT PATH 

THE FAAA MEMBERS MAGAZINE 

© 2022

INSIDE THIS SPRING ISSUE 

4 

MESSAGE 

FROM THE 

SECRETARY 

14 

HARS – 

A JUMBO DAY 

OUT 

8 

‘CREWS’ VIEWS 

18 

EATING BREAD 

IS NOT PART 

OF YOUR DUTIES 

10 

LET ME 

BE FRANK 

20 

QCCT 

UPDATE 

28 

BUSINESS 

DIRECTORY 

26 

TAX AGENTS 

The Silent Review 

has been produced for the 

entertainment and information of 

the FAAA membership. All opinions 

and points of view are those of the 

contributors and authors alike and 

remain their own property. © No 

reproduction of any material found 

within The Silent Review is 

permitted without permission 

from the Association. 

These and loads more 

articles, information and 

special offers ahead. 

FLIGHT ATTENDANTS’ ASSOCIATION 

OF AUSTRALIA INTERNATIONAL DIVISION 

20 Ewan Street Mascot NSW 2020 | Email: info@faaa.net 

Cover photos 

provided by 

Sarah de Wilt 

Telephone: +61 2 8337 1111 | Fax +61 2 8337 1122 Toll free 1800 267 952 | www.faaa.net 

2 SPRING EDITION 2022

EDITOR’S 

NOTE 

We are FAAAmily. Australia’s only cabin crew exclusive union. 

Spring has seen an explosion of training, more destinations, and lots of industrial 

support needed. We are passionate about uniting all crew from all airlines we serve. 

The Spring Silent Review is packed with discounts – please help us help our 

charity work! 

This edition: meet your lovely VA FAAA official, Nesh. There is also a trip to HARS 

so you can get your aviation fix with your family in tow. 

Enjoy your Silent Review! And yes it’s yours. And as always if you have a contribution 

from any airline, let me know sarahdewilt@hotmail.com. 

In unity, 

Lou Nesci and Sarah de Wilt. 

SPRING EDITION 2022 3

MESSAGE FROM THE 

SECRETARY 

By Teri O’Toole – Federal Secretary 

Since the last edition of The Silent Review, we have seen quite a bit going on 

for cabin crew. One matter that the FAAA has been working hard on has been 

supporting the Albanese Labor Government’s Better Pay, Secure Jobs Bill which 

was introduced to Parliament on Thursday 27 October 2022. 

It is very heart-warming to see a government put the ordinary working men and women of Australia at the front of 

everything they are doing. 

Getting change so that unions and individuals have the ability to get pay rises and secure jobs has been a longprocess. 

This would not have occurred without, firstly the change of Government earlier this year and, with a 

significant amount of work from the ACTU and affiliated unions, including the FAAA. 

I am proud to say that, along with other elected officials and cabin crew, the FAAA attended the announcement in 

Canberra and witnessed the introduction of the bill delivered by Labor party’s Industrial Relations minister, Senator 

Tony Burke. 

Although this was a great moment to be a part of, we are still a long way from where we need to be. The FAAA 

understands how current legislation does not provide for decent wages and conditions of cabin crew. We have 

witnessed what impact fatigue has on cabin crew and we have no protections under CASA, legislation or rules. 

Currently our Short haul QD and QAL crew are voting on taking protected industrial action whilst negotiating their 

EBA, which is only with the intention of preserving and improving conditions for hard working crew. 

As I write this piece, I am also thinking about how we can get Senator David Pocock (Independent in Canberra) 

to understand what, we as cabin crew, faced over the last few years. In particular, how the Qantas international 

division EBA was threatened with termination. 

We will be inviting our members to communicate to Senator Pocock why this IR bill is necessary and the impact that 

the current IR laws have had on cabin crew. We need to convey the importance of “same job same pay” and that all 

cabin crew should be able to bargain without facing the threat of a new work group if we don’t agree to conditions. 

It is his job to understand what these changes mean to us. 

In the coming weeks, the FAAA will guide you on how to lobby and communicate our view to Senator Pocock, so 

look out for our “comms” on the relevant Facebook pages and also in our Newsletters. Particularly, if you live in 

Canberra please let Senator Pocock know what this means to you and your jobs . 

I would like to express my gratitude to our members for the solidarity shown. I know it is a cliché, but we are only 

strong as our membership, and it is you who really drives any change in the workplace. 

Teri 


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LET ME BE FRANK 

NESH 

By Franklin D 

Franklin Speaks with your Virgin Australia Councillor Parnesh “Nesh” Sharma 

to understand more about his passion and commitment to the FAAA 

and the membership. 

Previous work? 

Other than swinging my rear 

end in the rear galley of a 

Virgin bird I have been a bit of 

an employment wench having 

multiple jobs but never having 

one that engaged me for 

long enough. 

I have worked for Heritage 

Building Society, Birch Carroll 

and Coyle Cinemas (now 

Event) as a manager, Suncorp 

as Financial Planner, Computer 

Sales and Support, Maccas, Subway “Sandwich Artist” 

and National Training Manager for JB HiFi Logistics. 

I have always cherished working with people and training; 

the more dynamic the group I work with the more engaged 

I become. 

Why work with the FAAA? 

I could see what was happening to the industry as Covid 

kicked in and it was downright scary. 

Added to that the double whammy at Virgin Australia in 

administration and effectively everyone’s jobs going up on 

eBay for someone to bid for and buy. 

The crew needed support, representation, and honest and 

clear information. I couldn’t stand back silently anymore. 

The FAAA is solely for flight attendants, naturally I saw 

them as the best and only choice for me to - not only as a 

member but as a delegate - jump in and work with to help 

support all our crew who were doing it tough. 

I found I have a real inner passion for fighting the good fight 

and am proud of the jobs we saved through Covid, and the 

small wins wins we 

gained back during EBA 

negotiations and everything 

else VA has tried to pull over 

us as the airline has been 

rebuilt and expanded. 

The FAAA has a singular laser 

focus on only flight attendants 

and all the resources are 

poured into our workplace, 

from simple representation of 

members on smaller matters 

to larger life changing matters. 

Not only that what many members do not see is 

the work going on behind the scenes: the lobbying of 

the government to better our work conditions overall and 

build up our industry to a higher standard. We are not 

simply a transportation business, we are safety experts, 

first responders, guidance counsellors, security 

professionals and risk mitigators. So we need a union 

that understand that –and the FAAA does!!! 

How have you found working for the FAAA? 

Exhausting … I mean exciting. If I’m honest. Both. 

I have personally learned and developed so much as the 

lead delegate for Virgin Australia and council member. 

I really enjoy passing this passion onto our delegates and 

strengthening our team through their increasing knowledge 

and confidence. Certainly, never a dull moment there 

for sure. 

I have always felt supported and nurtured by the team at 

the FAAA, and it is wonderful to work with a group of 

individuals with so much passion and singular focus on 

flight attendants. 


I have also found that I had 

no idea how much work 

is done in the background 

for our members by the 

delegates at all airlines; they 

dedicate so much of their 

time and sacrifice personal 

times without a moment’s 

hesitation to ensure 

members are supported and 

represented. They are the 

unsung heroes of the workplace, so if you ever see your 

delegate in the workplace, reach out – shake their hand 

give them a pat on the back and say thankyou. Show your 

appreciation; let them know they are noticed. 

Future of the FAAA with 

you in it? 

We can only get bigger and 

stronger together from here. 

I will always be committed 

to my work and role with 

the FAAA, supporting and 

standing up for all our hard 

working and incredible crew. 

Our union is strong and 

gaining more and more awareness around Virgin Australia 

every day. I am proud to be a part of it all and represent the 

FAAA around the galley ways of VA. I would love to see 

our membership grow even more and the FAAA to become 

the sole source of truth and support that our crew turn to. 


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HARS – 

A JUMBO DAY OUT 

by Sarah de Wilt 

Councillor – International QCCA 

Walking up, you are reminded anew of the sheer size of the glorious tail and the 

four powerful jets. Her silhouette is iconic; her personality shines through. 

Walking up, you are reminded anew 

of the sheer size of the glorious 

tail and the four powerful jets. Her 

silhouette is iconic; her personality 

shines through. 

There are many other reasons why 

people take the trip/pilgrimage to 

HARS. For us crew, it’s often VH- 

OJA; one of only two Qantas Jumbos 

in Australia. 

You can have a full tour and see the 

cargo hold (and add a wing walk 

for $40). For any of us crew maybe 

having seen aircraft wheels and 

engines up close countless times, this might seem like 

just another day at the office with a price tag of $200. 

But think of it as a donation to the Society and a way 

to keep history alive. More importantly, it’s an amazing 

opportunity for friends and family to see our second 

home - and for us to marvel with fresh eyes when they 

see it up so close for perhaps the first time. 

My first visit, I landed airside courtesy of a light plane 

and seeing both aircraft side by side was amazing. 

It felt like comparing 

a dinghy to a cruise 

ship and I gained 

new respect for both 

over again. 

There is much more 

to see other than Our 

Girl… the gift shop 

will have you feeding your aviation 

obsession. Each angle is taken care 

of… commercial/airforce. Perfect for 

gifts and gifts ‘from me to me’. 

The cafe is aviation themed and you 

will have warm service from the 

volunteers. 

Free tours are available… 

guides show us around, no need 

to book. 

One of the nicest things is that it’s 

a good day out for kids. Primary 

aged kids check out the choppers 

and smile with the Starlet. 

Kids peek around the workshop, the ultimate (wo)man 

cave for the engineers - with a few tall tales to tell. 

The volunteers have so much passion and really light up 

when asked questions. Their experience is world class 

and they love passing on their enthusiasm, especially to 

kids. Even the cooler parents fall under the spell. 

HARS is an easy 90km south of Mascot and can be 

accessed by road or train then foot. 

Treat yourself! It’s 

less exotic than 

Longreach, QLD but 

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EATING BREAD 

IS NOT PART 

OF YOUR DUTIES 

by Michael Hyland 

A flight attendant would quite reasonably assume that if they suffer an on-board 

injury performing their employment duties, liability will be accepted for a workers 

compensation claim. However, this assumption is often incorrect, particularly in 

respect to on-board dental injuries. 

In the approximate twenty-year period that the writer 

has acted for Association members, the causes of dental 

injuries have included peanuts, frozen Weis Bars and 

various crew meal items. As commercial risk managers, 

insurers appreciate the inherent significant expense of 

dental treatment. As a result, insurers consistently deny 

liability for dental injury claims, even when the facts of 

the injury event are considered in conjunction with the 

applicable law, the claim is meritorious. 

The subject matter of a disputed claim for on-board 

dental injury suffered by an Association member was 

most recently considered in the NSW Personal Injury 

Commission matter of Tina Salame v. QF Cabin Crew 

Australia Pty Limited. 

On 16 July 2019, Tina Salame (“the worker”) was 

operating on a Qantas A380 flight from Sydney to 

Singapore. The worker was rostered to work in the 

forward economy class galley. 

On or around four hours after departure from Sydney, 

following completion of a passenger meal service, the 

worker took her scheduled crew rest break. As a galley 

operator, she was assigned the first break. 

The worker was aware that it was a matter for the 

discretion of an individual cabin crew member as to 

if and when they consumed a crew meal during their 

scheduled rest break. The worker’s preference was to 

immediately go to a crew rest bunk at the commencement 

of her scheduled break in order to maximise the benefit of 

rest time. 

At the conclusion of her scheduled crew rest break, not 

having eaten for some hours, the worker was hungry. 

From experience the worker knew that: 

• crew meals would have been heated for 30-40 minutes 

before the assigned first crew rest break; 

• crew meals would have been reheated several times 

during the period of the worker’s rest break as cabin 

crew members went on their staggered rest breaks; 

• multiple reheating of cabin crew meals resulted in them 

being unappetising. 

For these reasons, the worker’s preference was to 

consume left over passenger food when she returned to 

her galley station. 

On returning to her galley station, the worker noted 

that there was no food left over from the economy class 

passenger meal service which had been completed prior 

to the commencement of her rest break. 

The worker went to the first-class galley and asked her 

business first attendant colleague if there was any food left 

over from the business and first-class meal service which 

had also been completed. The worker was advised that all 

that was left over was a piece of sourdough bread which 

had been in an oven. The worker accepted the bread 

offered by her colleague. 

On biting into the bread, the worker fractured one of her 

upper front teeth. The worker had not suffered any earlier 

injuries to the same tooth but approximately 20 years prior 

did have root canal therapy performed on the tooth. The 

same tooth had also been previously treated with a filling. 


The worker provided notice of injury to the operating 

CSS, advised Medaire of her injury on arrival in 

Singapore and on her return to Sydney submitted a 

workers compensation claim to QCCA. 

Damage suffered by the worker to her fractured 

tooth was so extensive that the only viable treatment 

option was for the tooth to be extracted with dental 

implant surgery to be then performed. The costs of and 

associated with the required extraction and surgery were 

quoted in the sum of $11,000. 

In support of her workers compensation claim, the 

worker provided to QCCA’s insurer, Icare a report from 

her dental surgeon which provided a treatment plan with 

costings. In his report the surgeon noted that a highly 

aesthetic result of the required implant surgery was 

important for the worker’s employment 

Icare did not exercise their statutory entitlement to 

request the worker to attend an independent medical 

examination on their behalf with a dental surgeon. 

Despite this, Icare denied liability for the worker’s 

claim. In so doing, Icare contended that the worker’s 

employment was not a substantial contributing factor to 

the incurrence of her injuries and the proposed treatment 

was not reasonably necessary. Reasons provided by Icare 

for their contention included: 

• “the fractured tooth had had previous root 

canal therapy which indicated that the tooth was 

not healthy; 

• eating bread is not part of your duties; 

• The injury could have happened at any time when 

eating food due to the poor health of the tooth and 

previous dental work; 

• albeit the injury occurred at work we do not deem 

that this is a work-related injury, due to this being 

able to have occurred at any stage given the health 

of your tooth.” 

Denial of liability for her claim was a cause of significant 

distress for the worker. As a flight attendant, her 

appearance, presentation and confidence were vital 

factors in the performance of her employment duties. 

In support of the worker’s claim, evidence tendered to 

the Commission included a copy of Clause 7.18.1 of 

the A330/A380 B737/B747.B787 Qantas Cabin Crew 

Operations Manual issued 30 June 2018. 

Clause 7.18.1 states that cabin crew shall not consume 

food or beverage items prior to the completion of the 

associated passenger meal service. 

After an Arbitration Hearing, on 4 March 2021 the 

Commission entered an award in the worker’s favour. In 

so doing the Commission determined that the worker’s 

employment was a substantial contributing factor to her 

dental injury. The Commission proceeded to enter an 

order compelling QCCA to pay the costs of the treatment 

required by the worker for her injury. 

The reasons provided by the Commission for its 

determination included: 

Firstly, it was clear on the facts that the worker was in 

the course of her employment when her injuries 

were suffered. 

Secondly, at the time of suffering injury, the worker was in 

the first-class galley eating a piece of bread. She was not 

actually serving passengers however she was employed 

as a long-haul flight attendant. The flight to Singapore 

was of approximately eight hours duration and it was 

likely that the worker would be required to eat during that 

period. Crew meals were provided but the Operations 

Manual permitted the consumption of other food so long 

as the passenger meal service had been completed. It was 

therefore no answer to say that eating bread was not part 

of the workers employment duties. The injury occurred 

when she was eating food that was available to her while 

she was in the course of her employment. 

Thirdly, QCCA had provided no evidence to support their 

contention that the worker’s tooth was prone to fail. 

Fourthly, the worker’s tooth failed when she was eating 

on an eight hour flight from Sydney to Singapore. Because 

of the nature of her work, it would be anticipated that she 

would be required to eat during the flight as would any 

other worker working a full day shift. 

Finally, it must be noted that the evidentiary preparation 

for the worker’s case in the Commission was significantly 

assisted by the Association referring the writer’s attention 

to Clause 7.18.1 of the Operations Manual. In the absence 

of this evidence, the worker’s prospects of success in 

challenging the denial of liability for her claim would have 

been significantly reduced. 

Michael Hyland is a Special Counsel with LHD lawyers 

in Sydney. He was admitted into practice in the 

Supreme Court of New South Wales in 1993. Michael 

is also an NSW Law Society accredited specialist in 

personal injury law. On referral from the FAAA, 

Michael has acted for current and retired members of 

the Association in personal injury claims since 2002. 


UPDATE 

by David Horsfall 

Projects India 

Anugrah Seva Mandal, Mumbai 

COVID restrictions played a huge part in managing the 

schooling of children at Anugrah during the past two 

years. Currently there are 403 children studying at the 

school, including 31 girls and 10 boys living on campus. 

To manage covid protocols, many students were able to 

study online, though those without a device were able to 

attend school under strict protocols, this, however had 

considerable impact on reading and writing skills. All 

students were therefore very excited to resume normal 

school activities this year. 

About 80 students are from tribes of daily wage earners, 

many of whom are illiterate and lost their jobs during the 

pandemic, therefore their children are being sponsored 

by Anugrah so they can continue their education, many 

needing remedial studies. 

Alongside their academic education, the children are 

learning Agriculture and preparing a small farm to 

understand where food comes from. They have even 

installed a decomposing machine to reuse kitchen waste 

as fertiliser for the farm. All the children are provided with 

a midday meal of dal/kichardi, rice and vegetables to give 

them a sound diet. 


Students in Years 7 to 10 are participating in a cleanliness 

drive and all students continue their craft activities, glass 

painting and card making. They are also continuing their 

music classes and tailoring classes are also available for 

students and their parents for future job prospects. 

Computer training is ongoing and Deloitte are conducting 

online career guidance sessions every Saturday for 

Year 10 students to help them become aware of future 

employment possibilities. 

The continuous struggles of educating underprivileged 

children in India are ever present, however Dr Ila and her 

group of dedicated teachers continue to try and provide 

a well-rounded education for them against all odds. It is 

indeed a privilege to be able to support them toward their 

education and their ability to find gainful employment. 

https://qcct.org.au/ourappeals/anugrah-home-forchildren/ 

We were also able to officially open our new classroom. 

The location is the new office of the local community 

leader who has kindly offered to let us use the space. 

It’s close to the childrens’ homes however our team ensure 

the kids are escorted to and from classes every day. 

We are currently preparing to celebrate Christmas in 

mid-December for 50 children who are past or present 

students of the BSEP family. 

https://berniesmithep.wixsite.com/berniesmithep/home 

These wonderful children have progressed through our 

kindergarten program with majority then able to enter the 

public school system to continue their education. 

Their parents work hard every day to provide the basics 

for their children, however, we’re planning to give them a 

little extra by way of a food hamper for the festive season. 

Projects The Philippines 

Recently our team of 12 Pilots and Cabin Crew carried out 

eye testing working in partnership with The Fred Hollows 

Foundation. We screened the children of the Bernie Smith 

Educational Program (BSEP) family and of Ang Bahay 

ParolaGrace home for boys. 

Of the 50 children screened, 30 required eyewear or 

procedures to rectify. This is a higher percentage than 

anticipated. We wanted to send a huge thank you to 

all involved in making this possible including all of the 

optometrists, staff and volunteers from the Foundation, 

our amazing team of crew who gave up their rest time in 

Manila to assist with testing and, most importantly, our 

outstanding donors who generously gave to ensure the 

children were able to receive their glasses. 


Projects Thailand 

https://qcct.org.au/ourappeals/the-mercy-centre/ 

Last month 13 Pilots and Cabin Crew visited Mercy 

Centre and the surrounding community. They 

were able to visit the homes of some of the more 

vulnerable in the local area and providing food 

donations during their slip time. The team were 

honoured to have Trish from operations travel with 

them to be part of their trip. Sending a huge thank 

you to Trish for all of your support! 


Projects Australia 

https://qcct.org.au/ourappeals/help-australian-farmers/ 

QCCT Projects Australia continued their great work in 

helping more farmers from our beautiful country. Our 

team of Qantas engineers and flight attendants flew into 

Adelaide before embarking on a 6-hour drive Northwest 

to the sheep station “Buckleboo”. 

During Covid, it was a hard time for QCCT Projects, 

during this time the Buckleboo station manager contacted 

Projects Australia, and thanks to him we have been able 

to continue helping farmers during the pandemic. 

With our paying it forward “attitude” and now borders 

are open, it’s time to return the favor. 

And we sure did! 

Despite the weather, we got the jobs done… 

The job list was a challenge, but the team was up to 

the task. 

Projects South Africa 

https://qcct.org.au/ourappeals/nkosis-haven-village/ 

We are currently planning our first visit to Johannesburg 

since borders have reopened with a crew travelling 

in early December. The crew will be visiting Nkosi’s 

Haven to catch up with everyone after more than two 

years. They’re planning a Christmas event as well as 

looking at what more needs to be done in the new 

year. We can’t wait to see everyone again! 

Our clothing drive is on again! 

If you have any clothing suitable for any age, male 

or female, please message us via our Facebook page 

https://www.facebook.com/QCCTManila and leave in 

the baggage room at Joy. If you’re heading on a trip to 

Manila, please leave it with the hotel Concierge. 

Buckleboo is a 

250,000-acre 

property, this 

sheep farm is also 

leading the way 

in sustainable 

farming and land 

conservation. 

Renovations of the 

meat house, with 

painting and fly 

screens. 

Demolition of 

old verandahs, 

preparation of 

boxing for new 

concrete verandahs. 

Installation of a new 

solar dam water 

pump. 

Interested in giving back to communities in Australia, Thailand, 

The Phillippines, India and South Africa. Become a member of QCCT, 

log on to https://qcct.org.au/volunteer/ or scan our QR code. 

Follow https://www.facebook.com/QCCT1 


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02 9211 6510 tjholmes.co@iinet.net.au 

Capitaleyes Business 

Advice Financial Vision 

Shop 3, 

471-473 Marrickville Road 

DULWICH HILL 

NSW 2203 

Entrance Seaview Street 

(Street level) 

02 9568 5555 02 9568 5015 charbel@capitaleyes.com.au 

www.capitaleyes.com.au 

VIC 

Stafford Whelan ASCOT VALE 03 9370 9300 03 9370 2515 reception@staffordwhelan.com.au 

PJA Accountants 

& Business Advisors 

ESSENDON 03 9375 4225 03 9370 2197 pjess@pjaca.com.au 

QLD 

Carlisle Accountants ROBINA TOWN CENTRE 07 5575 9474 07 5575 7475 carlisle@taxhelp.com.au 

Romano Business 

Accountants 

PADDINGTON 07 3369 3200 07 3369 3266 clerk@rbaccountants.com.au 

Sam Greco & Co ASPLEY 07 3263 5200 07 3263 4830 info@taxonline.com.au 

www.taxonline.com.au 


RT Health looks after 

the Australians who 

keep Australia moving 

RT Health is the specialist health insurer for transport 

workers. As Australia’s first registered health fund, 

we only exist to benefit our members. Our wealth of 

experience has been gained over 132 years. We look 

after the Australians who keep Australia moving. 

As a member of the FAAA: 

We’ll give you one 

month free health 

insurance when you join 

on Hospital and Extras 1 

We’ll waive your 

2&3 month waiting 

periods on Hospital 

and Extras 

1300 886 123 rthealthfund.com.au/faaa 

1 

Member must remain with RT Health for 90 days to be eligible. See www.rthealthfund.com.au/terms-and-conditions/one-month-free-corporate for 

terms & conditions. RT Health is a division of The Hospitals Contribution Fund of Australia Limited (ACN 000 026 746). 


BUSINESS DIRECTORY 

DOGLO 

Joanne Mooney 

Jacqueline Ginnivan Qantaslink BNE 

All signage and screenprinting 

including Covid Signage, Corporate 

Signage and Rebranding. 

Dog collars – LED and rechargeable. 

Website: www.doglo.com.au 

Instagram: doglocollars 

Vehicles, Buildings, Banners, 

A-frames, Digital Printing, Vinyl 

Lettering and Lightboxes. 

www.moretonbaysigns.com.au/ 

All States serviced 

40 Habitat Drive, Wakerley, 

Queensland 4154 

Email: moretonbaysigns@gmail.com 

Jacqueline Ginnivan: 0438 139 294 

Bradley Ginnivan: 0438 139 594 

THE PEDAL SHOPPE 

Julie Moody 

Nicole Everett, CSS 

Coastal Living Co 

Candles, Diffusers, Soaps and Skincare 

www.coastallivingco.com.au 

My Vintage Beach 

Homewares and Fashion 

www.myvintagebeach.com 

Cafe opening early August 

1a 22-30 Brighton Street, Bundeena 

NSW 2230 

The Little Indie Bike Shop with a 

Big Heart, on the Gold Coast. 

Contact Details: 

3/380 Oxley Drive, 

Runaway Bay 

Queensland 4216 

Phone: 07 5537 2722 

Facebook: thepedaslshoppe 

Instagram: @thepedalshoppe 

www.thepedalshoppe.com 

ADAMS WILSON LAWYERS 

Anthony Adams, SYD SH CSM 

Employment Law 

Commercial Law 

Commercial Litigation 

Administrative Law 

Education Law 


Sydney: 02 93585822 

Gold Coast: 07 55930277 

Mobile: 0432 156 652 

Bridget (QF) and Moto Kihara Landscapes 

Registered Master Landscapers 

with Victorian Landscape Association 

and Victorian Building Authority. 

We specialise in high end landscapes 

and offer an end to end service 

from design through to construction. 

Kihara Landscapes specialise in 

Japanese gardens however we offer 

a broad range of landscape services. 

We have won a number of awards 

for our gardens. 

Our gardens are unique and we 

would love you to see our work at: 

www.kiharalandscapes.com.au 

or please follow us on Instagram: 

@kiharalandscapes 

Medusa Premium Charters 

Len Morrison, CSM SYD 

Welcome to our playground 

Reserve a place on board for you 

and your friends 

www.medusapremiumcharters.com.au/ 




CGR 

ELECTRICAL 

FULLY LICENSED 

RELIABLE 

PROFESSIONAL 

COLIN ROGERS HAS OVER 30 YEARS 

EXPERIENCE IN THE INDUSTRY. 

AVAILABLE 7 DAYS A WEEK SERVICING ALL 

SYDNEY AREAS. 

FOR ALL YOUR ELECTRICAL HOME OR OFFICE 

NEEDS AT A VERY COMPETITIVE RATE. 

NO JOB TOO BIG OR SMALL. 

• Refit your old lights with new energy efficient LED 

lighting 

• Install fans to keep you cool in the summer 

months ahead 

• Upgrade old Fuse/Meter board 

• Fit Safety Switches to your circuits to keep your 

family and house safe and compliant with 

current Australian standards. 

• Install Hard Wired Smoke Detectors with battery 

backup 

CALL OR EMAIL TODAY FOR 

A QUOTE OR BOOKING 

0401 671 993 

cgrogers215@gmail.com 

LIC: 331166C 

Licensed Real Estate Sales Agent 

Property Partner at 

The Agency, Bondi Beach 

Susannah Anderson 

Mobile: 0414 959 515 

Fax: 02 8376 9199 

susannahanderson@theagency.com.au 

www.theagency.com.au 

Luxury Bali Villas Enjoy private extravagance like never before! 

We are an Australian based agent, giving you unprecedented 

access to a collection of unique private villas in Seminyak, Berawa, 

Canggu and Sanur. 5starbalivilla provides luxury Bali villas of private 

Seminyak and coastal villas of Berawa and Sanur for holiday rentals. 

Perfect for groups of friends or families, our luxury Bali villas are in 

a prime location. Only a short walk from the beach and some of the 

best options for world class dining in the area. 

We allow you to holiday in style, without the expensive price tag. 

You can enjoy your private luxury villa in peace or take a short 

walk into the hustle and bustle of Seminyak. For the traveller that 

enjoys a more relaxed stay our Berawa, Canggu and Sanur villa’s 

will not disappoint. Our fabulous staff are there to ensure you are 

pampered. You can stay tucked away in your own piece of paradise 

or explore, the choice is yours when you book a retreat at one 

of our private luxury villas in Bali. 

For the best villa deals and a private luxury 

accommodation in Bali, contact 5 star 

Bali Villa now. info@5starbalivilla.com.au 

VIEW ALL VILLAS 


Jacque Caspersen 

• Husband and wife owner operators 

(intermittently)building espresso bars 

for the last 10 years. 

• Retail price is $40/kg which 

includes postage ANYWHERE 

in Australia. 

• Wholesale price (for crew and 

pilots) is $25/kg minimum 10 kg order. 

Contact us for delivery rates. 

• Barista Training Centre 


2/100 Sugar Road, Maroochydore 

QLD 4558 

Phone: 1300 062626 

Mobile: 0417447847 

COUNTRY TO COAST AUCTIONS 

SPECIALISING IN FARM | ONSITE CLEARANCE SALES 

Justin Rumore CSS | Telephone 0419 252 698 

www.fabinterlinecruises.com 

w Hardy 

Heavily discounted interline rates 

for airline staff – 

up to 

90 % 

OFF 

www.purecruising.com 

Discounted last minute cruises for 

non airline employees 

SILVERBULL PROJECTS 

BUILDER 

CSM Martin Berzi 

Katerina Charley 

Independent Consultant 


Mobile: 

+61 417063746 

Email: 

katerinacharley.arbonne@gmail.com 

Website: 

www.katerinacharley.arbonne.com 

Facebook: 

love life, laugh loud and good 

health with Katerina 

Instagram: 

katerinacharley 

The Lodge @ Clunes 

– vacation rental 

https://www.dayget.com.au/thelodge-at-clunes 

The House of Windsor – two fully 

self-contained townhouses in 

Windsor, Melbourne. 

The Kings Domain – Two-bedroom 

https://www.airbnb.com.au/ 

rooms/23794613?source_ 

impression_id=p3_1592605977_ 

YP0TQ4do0kT6mKmo 

The Queens Loft – One-bedroom 

https://www.airbnb.com.au/ 

rooms/23794613?source_ 

impression_id=p3_1592605891_ 

peXf%2BUAivcX6r3m%2F 

&guests=1&adults=1 

Or booked as one 

Windsor Castle 

Renovations, Alterations and 

New Builds – residential, commercial 

and industrial make good. 

NSW Licenced Builder 283322C 

Facebook/Instagram: Silverbull Projects 

Mobile: 0422 843 170 

HAIR BY BETI 

QUALIFIED HAIR STYLIST 

Beti Koltovski Colton 

0401242160 

Coogee 


In 2019 I was the proud recipient of a Bronze 

“Stevie Award” in the Women Helping Women 

category for my coaching services. 

Mobile: 0421 28 6746 

Facebook: 

https://www.facebook.com/ 

KatrinaWurmEmpowermentCoaching/ 

Ellenis Day Spa 

39 High Street Kyneton Victoria 

(Central Victoria’s Macedon Ranges, 

just an hour from Melbourne’s CBD 

and 45 minutes from the airport) 

Owned by Brian Wilson and former Virgin, 

Jetstar and Carter FA, Irene Thompson 

who is the Principal Clinician 

Crew from all airlines have 

ALWAYS received a discount 

and extra TLC 

www.ellenisdayspa.com.au 

Telephone 03 5422 3795 

Matt Hopgood 

ELECTRICAL SERVICES 

Electrical Work Commercial, Domestic and 

Industrial electrical contracting 

Email: Mghopgood@gmail.com 

Mobile: 0400805744 

THE TRAVELLING LABELER 

offering personalising and labels 

Kelly Smith 

Products include: 

Etched glass drink bottles 

Etched wine and champagne glasses 

Custom name labels 

Iron-on decals 

Event signage 

Pantry/laundry labels 

Vinyl decals 

Personalised gift boxes 

Custom orders 

(Located in Kurnell, NSW) 

Contact via: 

Instagram: @thetravellinglabeler 

Facebook: thetravellinglabeler 

Email: 

thetravellinglabeler@hotmail.com 


Anne-Marie Jonas 

www.flexatee.com 

20 % 

DISCOUNT 

USE CODE 

QAN747 

AT CHECKOUT 

COFFEE SUPPLIER 

AND CAFÉS 

Don Adán Coffee House 

5 Clifford Street, Mosman 

Telephone: 02 9968 2828 

Don Adán Coffee Too 

65 Parraween Street, Cremorne 

Telephone: 02 9909 2525 

Don Adán Coffee Tree 

90 Vista Street, Mosman 

Telephone: 02 8068 8761 

Gerardo Barrios 

Don Adan Coffee 

Mobile: +61 4 1314 6846 

gerard@donadancoffee.com.au 

www.donadancoffee.com.au 

Janelle Lazos 

Mindful Life Coaching 

Paul Hodder 

Empowering you to Empower yourself 

Nutrition, skincare, makeup for the whole family. It’s gluten 

free, vegan certified and cruelty free using none of the nasties 

cutting out over 2000 ingredients. Pure safe and beneficial. 

Janellelazos.arbonne.com 

www.mindfullifecoaching.com.au 


• Electrical Repairs and Re-wiring 

• Upgrades to new Safety Switches 

• Smoke Detectors 

• TV antennas & points 

• Data Cabling & points 

• Ceiling Fans 

• Split Air Condi-oning Installa-on & Service 

• Energy saving LED lights 

• General Property maintenance 

• New Kitchen Installa-ons ( Bunnings or 

IKEA Kitchens) 

• IKEA Flat pack assemblies 

www.kennyjonescelebrant.com.au 


Ray Galea 

Marriage Celebrant and Master of Ceremonies 

www.celebrantwithwings.com 

Young Surf Fashion Design 

Naomi Young 

Facebook: weareyoungsurf 

Instagram: weare_youngsurf/ 

15 % 

DISCOUNT 

FOR 

QANTAS 

STAFF 

COASTAL INDULGENCE 

Kiama Heights, NSW, Australia Coastalstays 

Lea Saunders 

Breathtaking ocean view from cliff's edge overlooking Love's Bay. 

Coastal Indulgence is an architecturally designed luxury beach house 

with exquisite lap pool and stunning sea view. Stylish holiday house 

for couples and small family groups. 

www.coastalstays.net 

Email: coastalindulgence360@gmail.com 

One bedroom fully self contained guest apartment, sleeps 3-4 

(not suitable for children under 12 years) 


Owned and operated by: Pen Esquivel 

102/9 Railway street Chatswood, 

NSW 2086 

Phone: (02) 9884 7104 

Email: 

pamana_chatswood@yahoo.com.au 

pamanachatswood.weebly.com 

Location: 3/8-18 Wurrook Court Caringbah (Sydney’s Sutherland Shire) 

Phone: 0403 196 752 or 0432 949 453 

Email: info@agsolar.com.au www.agsolar.com.au 

200m from the new Cafe del Mar, 600m from Finns, 

Beach Club, gourmet grocer, 24 medical centre, French patisserie, 

restaurants down the road and beauty places close by. 

Two bedroom luxury villa with pool, massage mezzanine, 

rooftop lounge and all the amenities. Affordable luxury. 

www.villaserasi.com 

Quote your 

staff number for 

exclusive 

DISCOUNTS 

for Qantas Staff 


Brad George | Financial Adviser, 

Fina Financial ABN 35 103 592 810 

Authorised Representative AR 235481 

of Crown Wealth Group Pty Ltd AFSL 494274 

No matter what stage of life you are at. 

A well structured financial planning and investment 

strategy could make a real difference when it comes 

to living the lifestyle you want. Speak to a financial 

planner to find out more. 

19 Hennessy Street Croydon NSW 2132 

Email: brad@finafinancial.com.au 

Phone: 0400 747 760 

Phone: +61 2 9799 1069 

Fax: +61 2 9034 4599 

www.finafinancial.com.au 


FAAA Discount Offer 

PREORDER COFFEE PREORDER BREAD 

PREORDER PASTRY PREORDER GRANOLA 

with BOPPL 

and enjoy FAAA 15% DISCOUNT 

* Schedule your pick up time 

* Enjoy the $5 off first purchase MICHE code at checkout. 

* Enjoy the 15% FAAA discount with OURFAAA code at checkout. 

FAAA Members Still enjoy 10% over the counter at all stores 

The 15% is valid on BOPPL for Sonoma Alexandria & Manly stores. 

** only one code valid per transaction ** 

On presentation of your FAAA membership card, 

you will receive 10% discount across dine-in and take away 

at all Sonoma stores.

THE SILENT REVIEW SPRING EDITION 2022

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