Waikato Business News December Recap 2022

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.


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RECAP<br />

RECAP<br />

2021<br />

<strong>2022</strong><br />

A wrap up of the year's stories in<br />

the <strong>Waikato</strong> business community.<br />

A wrap up of the year’s stories<br />

in the <strong>Waikato</strong> business community.

2 WAIKATO BUSINESS NEWS - RECAP <strong>2022</strong><br />


Ideas Misconduct for Employers Outside of Planning Work –<br />

for What Tough can Economic Employers Times do?<br />

Has your business taken proactive steps to mitigate the<br />

potential impact of a recession?<br />

and performance on workplace<br />

Managing misconduct that occurs within the workplace can is a link between the employee’s behaviour culture and and their productivity<br />

employment,<br />

be challenging. Procedural requirements must be met and then an employer is entitled to commence should not an investigation be overlooked. or a The disciplinary<br />

employment process. For lawyer, example, or an New employee Year is accused a great of harassing time to<br />

Although any the disciplinary <strong>Waikato</strong> action value must to be the lawfully business. justified. When your<br />

the misconduct<br />

economy<br />

occurs<br />

has<br />

outside<br />

been<br />

of work,<br />

Staff<br />

things<br />

feedback:<br />

get even trickier.<br />

Don’t<br />

With<br />

be accountant<br />

another employee<br />

where there<br />

outside<br />

may<br />

of work<br />

re-set<br />

hours<br />

expectations<br />

would have a<br />

for<br />

clear<br />

work<br />

link<br />

booming relative to afraid to ask staff for their input be tax implications.<br />

performance and conduct.<br />

the silly season soon upon us and people starting to wind down after a to that employee’s employment as the conduct impacts another<br />

other regions, it’s no secret and feedback; KNOW from alternative YOUR Leave: Where leave LAWYER<br />

C o n t i n u o u s<br />

that<br />

busy<br />

business<br />

year, now<br />

and<br />

is commonly<br />

economic<br />

the time<br />

working<br />

when issues<br />

arrangements<br />

arising from bad<br />

to<br />

or<br />

liability<br />

employee.<br />

is high,<br />

Another<br />

employers<br />

example is an<br />

improvement:<br />

employee who, while<br />

Equip<br />

driving<br />

staff<br />

confidence impaired globally, judgment nationally start to increase. workplace The question improvements. many employers should their employer’s be actively branded managing work vehicle across outside the of business work hours, with verbally<br />

plans. abuses<br />

and often locally ask is whether turning. they <strong>Business</strong>eee’s<br />

need bad behaviour to agile, if flexible it did not occur With at work any but business the employee’s plans, annual Social holidays media and is the to digi-workforce enable adopt have a culture further blurred of continuous the line<br />

can do anything Maintain to<br />

—<br />

address relationships:<br />

JAIME<br />

an employ-<br />

leave<br />

LOMAS<br />

a The member purpose of the of public internal during an cross-training instance of road rage. and<br />

and personal responsive life? to The the changing short answer news is, like or most change, things, Jaime talk it depends to Lomas staffon<br />

is an a between Director employee work at the and DTI opportunity<br />

employees’ Lawyers, personal and improvement. lives. alongside Employees The investment should also<br />

environment. The New Year first before clients and other to rest and relax, leaving in team expertise creates<br />

the circumstances.<br />

Andrea Twaddle, be heads aware that the venting Employment frustrations Law or personal Team. opinions online that<br />

brings an opportunity to stakeholders, but make time them refreshed when they greater flexibility for the<br />

The starting point is that employees have the right to privacy and<br />

refocus and ensure businesses to keep people informed. Don’t return<br />

may identify<br />

to work.<br />

and<br />

It<br />

reflect<br />

has<br />

poorly<br />

been<br />

on their employer may lead to disciplinary<br />

intense action. year for many result in procedural efficiencies<br />

Jaime has extensive experience in employment business and law will and usually also<br />

are to in be good able to order, live their regardless lives as they let choose an outside information of work. vacuum However, another<br />

dispute resolution. She takes a pragmatic and practical<br />

of market when bad conditions. behaviour in Here’s an employee’s create personal uncertainty life can and in some reduce way businesses Like with and misconduct reducing that the occurs being at work, identified. it is important the disciplinary<br />

achieve of process stress, commercial is fatigue fair and follows and and any workable prescribed Recruitment: solutions procedural Consider require-<br />

how: be connected to their job or could confidence impact their in employer’s the business. approach business or to risk<br />

Communication:<br />

reputation, an employer is entitled to Compliance: get involved and Like take for her reasonable<br />

action. If there is a lack of connection between the misconduct the issues ment her clients or employer’s face policies. and the This impact would normally on their include providing<br />

any clients. burnout ments She that through is are committed set out leave in either to is understanding<br />

the whether employee’s natural employment attrition agree-<br />

Retaining valuable employees problem, getting ahead of risk important. In addition, if creates an opportunity for<br />

is critical in a competitive is wise. An internal audit is employment relationship the more effective use of<br />

and the employer’s business and the employee has just done something<br />

both an employer consistent does not with approve compliance. of, this is unlikely For to example: justify philosophy dis-<br />

a relied redundancy, is that on in obtaining support. paying This a out could better include employment understanding witness checks statements, of to ensure video<br />

market. Clear communication an effective way of ensuring<br />

businesses the<br />

ends, or employee on including them with personally. full details of the<br />

through Her allegations<br />

existing<br />

working and all other evidence<br />

staff. Complete all pre-<br />

is<br />

an ciplinary employer’s action. good faith checking that all employees the footage, leave photographs, entitlement and is any other that documentation. those joining the Any business informa-<br />

her clients’ needs is key to give them tailored advice<br />

obligations, Employers but should also ask helps the following have current when deciding written whether terms they additional relied cost on by for an a employer business to support will be qualified, the allegations add value should and be<br />

to enable them to achieve their goals and objectives.<br />

maintain can do employee anything about confidence, misconduct of occurring employment; outside of and work: that to provided. manage at The a stressful employee time. should be not advised bring of their unwanted right to seek conduct, independent<br />

a specialist advice and Employment be provided an opportunity Team and to a respond to the<br />

trust and<br />

•<br />

engagement<br />

Is the conduct<br />

in<br />

incompatible<br />

the pay<br />

with<br />

and<br />

the<br />

leave<br />

job the<br />

records<br />

employee<br />

are<br />

does?<br />

Problems: Deal with culture or performance issues<br />

With both<br />

business. Employers should accurate. Where there performance and disciplinary with them. Make offers of<br />

• Does the conduct impact other employees?<br />

allegations and evidence. Once the employer has fairly considered<br />

keep employees informed of is non-compliance, seek Commercial/Property issues now. While it has Team, recently Jaime employment and the team contingent at on<br />

changes<br />

•<br />

that<br />

Could<br />

will<br />

the<br />

affect<br />

conduct<br />

them<br />

impact<br />

experienced<br />

on the employer’s<br />

and specialist<br />

trust<br />

DTI<br />

and<br />

are been<br />

the<br />

well an<br />

employee’s<br />

employees’ placed<br />

response,<br />

to market meet<br />

which<br />

for your<br />

may<br />

satisfactory legal<br />

include<br />

needs<br />

undertaking<br />

pre-employment and<br />

further<br />

and encourage confidence constructive in the employee? professional advice about many enquiry sectors, clarification tough of times, any issues screening.<br />

dispute, the employer is then<br />

look forward working with you.<br />

employee If after feedback asking these that adds questions how an employer best to address can determine this from there the entitled impact to of make poor a decision behaviour on whether Efficiencies: the allegations have Review been<br />

SPECIALIST LAWYERS | 07 282 0174 | dtilawyers.co.nz<br />

Andrea Twaddle,<br />

Employment Law Director,<br />

DTI Lawyers<br />

By Jaime Lomas,<br />

overtime Director and costs Specialist and Employment work of Lawyer, employment. DTI LawyersIf there<br />

efficiencies. Where the forecast is the need to consider<br />

is uncertain, consider the changes to employee working<br />

substantiated<br />

use of casual<br />

and<br />

or<br />

what<br />

fixed<br />

the<br />

term<br />

outcome<br />

arrangements,<br />

should be. When<br />

restructuring<br />

it comes to<br />

or<br />

decision employees making, for short the conduct periods of of senior redundancies, employees outside this the should work-bplace<br />

high-volume whose duties work, impact rather on than reputation well considered and integrity to of ensure the com-<br />

the<br />

pany committing may be more to a closely permanent scrutinised. business case is substantively<br />

workforce. Employers are wise to minimise the<br />

justified,<br />

risk of ambiguity about<br />

alternatives<br />

what<br />

Staff wellbeing and genuinely considered, and<br />

conduct outside of work might impact on employment, by setting out<br />

remuneration: People the consultation process with<br />

clearly what is expected of employees<br />

are critical to the success of employees<br />

in employment<br />

is consistent<br />

documentation<br />

a business. such as terms Recognise or employment, and or good codes faith or conduct. obligations. Employees<br />

with<br />

should reward be staff put on fairly, notice and of the don’t potential consequences, Terms of Trade: including Terms dis-omissal,<br />

be shy offering should misconduct thanks for outside their work Trade brings set or out could clear likely agreement bring<br />

the contribution. employer’s business The economic into disrepute. so there is no dispute about the<br />

crunch is affecting everyone, parties respective rights and<br />

Ordinarily, in instances where an employee’s behaviour could be<br />

so where there are budget or obligations. These contracts<br />

seen to damage the employer’s reputation, the potential for damage<br />

pay reviews, consider cost of maximise the prospects of<br />

rather living than adjustments actual proof or of more damage being will be paid enough. in full Similarly, and on time, the<br />

underlying frequent pay conduct reviews as opposed so that to the so effect that of businesses any significant manage media<br />

attention the business should does be considered. not over For example, cashflow the effectively. fact of an employee<br />

having commit, an accident but acknowledges<br />

in an employer branded The vehicle New after Year hours is is an<br />

clearly<br />

financial<br />

linked<br />

challenges<br />

to the company,<br />

for its<br />

regardless<br />

opportunity<br />

of whether it<br />

to<br />

was<br />

look<br />

reported<br />

at<br />

workers. Invest in a quality any business with a fresh<br />

in the local paper or social media.<br />

employee assistance provider. perspective. The specialist<br />

Employers<br />

Manage costs:<br />

must always<br />

Reviewing<br />

ensure<br />

employment<br />

the process and<br />

law<br />

outcome<br />

and<br />

is<br />

fair office and reasonable expenses, in the working circumstances. commercial The specialist teams employment<br />

closely law with team valued at DTI supplier Lawyers can Lawyers assist are businesses experienced in rela-in<br />

relationships to all employment and assertively matters, helping including businesses advice on navigate disci-<br />

at DTI<br />

plinary managing processes cashflow and can whether help an<br />

through<br />

employer can<br />

the<br />

take<br />

spectrum<br />

action for<br />

of<br />

businesses navigate economic exciting and difficult times and<br />

misconduct occurring outside of work. For any further<br />

difficulty.<br />

encourage employers to use<br />

information<br />

Get the law<br />

on<br />

right:<br />

employment<br />

Do the New<br />

law<br />

Year<br />

queries,<br />

to get ahead<br />

please<br />

of<br />

contact not unilaterally the specialist vary employment terms team issues at DTI early. Lawyers.<br />


At Bayleys, we believe relationships are<br />

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succeed. We understand that to maximise<br />

the return on your property you need:<br />

Professional property management<br />

A business partner that understands<br />

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Contact the Bayleys <strong>Waikato</strong> Commercial<br />

Property Management team today.<br />

Jan Cooney<br />

Head Commercial Property Management -<br />

<strong>Waikato</strong>, Bay of Plenty and Taranaki<br />

027 408 9339<br />

jan.cooney@bayleys.co.nz<br />

David Cashmore<br />

Bayleys Commercial Manager - <strong>Waikato</strong><br />

021 943 305<br />

david.cashmore@bayleys.co.nz<br />

Gert Maritz<br />

Senior Facilities Manager - <strong>Waikato</strong><br />

027 230 2514<br />

gert.maritz@bayleys.co.nz<br />

Darren Rule<br />

Senior Facilities Manager - Bay of Plenty & Taranaki<br />

027 214 1631<br />

darren.rule@bayleys.co.nz<br />



Residential / Commercial / Rural / Property Services

WAIKATO BUSINESS NEWS - RECAP <strong>2022</strong> 3<br />

Cookie Cutters<br />


wins<br />


sweet<br />


Best<br />

<strong>2022</strong><br />

Awards<br />

1<br />

A collaboration between a design<br />

team and a kaumātua organisation<br />

which took home gold and silver<br />

awards at the Best Design Awards<br />

2021 featured in the <strong>Waikato</strong><br />

<strong>Business</strong> <strong>News</strong> in March.<br />

MWDesign and<br />

Rauawaawa Kaumātua<br />

Charitable Trust joined<br />

forces to create the Kuki Reka<br />

Kani cookie cutters, which won<br />

gold in the Toitanga category<br />

and silver for Public Good.<br />

The cookie cutters provide a<br />

lucrative fundraising stream for<br />

the non-profit charity, that provides<br />

a range of health, social<br />

and community-based activities<br />

and services for kaumātua in<br />

Kirikiriroa (Hamilton).<br />

MWDesign designer Georgia<br />

Fulton says the trust has sold<br />

over $100,000 worth of cookie<br />

cutters, which will be used on<br />

a $2.4 million upgrade of their<br />

aging facilities.<br />

“They're pretty pleased with<br />

the cookie cutters and happy<br />

to keep going with them. And<br />

they've got some other ideas<br />

up their sleeves using the same<br />

designs and applying them to<br />

different projects. So, we're<br />

working with them on that as<br />

well.”<br />

Georgia says the success of<br />

the cookie cutters is down to<br />

the stunning look coupled with<br />

the functionality of the design,<br />

which is something MWDesign<br />

worked with the trust to perfect.<br />

As well as looking great, the<br />

design team were given the brief<br />

to create cutters that were userfriendly.<br />

The trust wanted the<br />

cutters to be gentle on elderly<br />

hands as well as providing a<br />

large grip for children to hold.<br />

Whilst a humble cookie cutter<br />

may seem like a simple product<br />

to make, there were technical<br />

issues to solve along the way,<br />

including creating a weighted<br />

grip for hands not as strong as<br />

they once were and using patterns<br />

of a chiselled whakairo<br />

rākau (wood carving) to aid in<br />

the cookie cutters’ functionality.<br />

The original idea for the<br />

cutters was inspired by the<br />

trust’s use of cooking therapy<br />

for kaumātua with dementia.<br />

Stimulating smell, taste and<br />

touch senses in dementia<br />

patients, the trust use cooking<br />

therapy to help bring back memories<br />

from decades ago.<br />

Whānau Ora Commissioning<br />

funding application helped get<br />

the project off the ground and<br />

Rauawaawa Kaumātua Charitable<br />

Trust CEO Rangimahora<br />

Reddy says with the kaumātua<br />

were involved every step of the<br />

way.<br />

All of the components of the<br />

cutters are made in Hamilton;<br />

the aluminium dowel used to<br />

weight the hand grip is made by<br />

Gloster Engineering, the cutters<br />

themselves are made by Active<br />

Plastics.<br />

An assembly line takes place<br />

at Rauawaawa Kaumātua Charitable<br />

Trust with some of the<br />

younger whānau lending a hand<br />

to make the cutters ready to be<br />

sold through their online store.<br />

Specialising in product<br />

design, research and development,<br />

MWDesign have a process<br />

that includes creative, design,<br />

engineering, prototyping, user<br />

research, ergonomics and more.<br />

MWDesign work on wide<br />

variety of projects, from building,<br />

horticultural and agricultural<br />

equipment to medical and<br />

veterinary products, prosthetic<br />

fingers and board games.<br />

An agricultural design by<br />

MWDesign featured at the<br />

recent Fieldays.<br />

Using semi-automatic sensor<br />

technology, the Herdsman<br />

SCC is a compact hand-held<br />

device engineered with precision<br />

to give farmers accurate<br />

results quickly at cow-side.<br />

And Georgia is working on<br />

a golf-inspired board game<br />

that her late grandfather began<br />

decades ago.<br />

“Grandpa passed away about<br />

10 years ago. So, we've decided<br />

to finally kick that into gear and<br />

get it published. I've been working<br />

on doing all the design side<br />

of things on behalf of my mum<br />

and my aunt,” she says.<br />

In the delayed <strong>2022</strong> Best<br />

Awards, MWDesign made the<br />

finals for their Golf BOAR (Ball<br />

On A Rope) and Georgia says<br />

there will be more Best Award<br />

entries for MWDesign for 2023.<br />

And who would have thought<br />

there was a need for animal<br />

mannequins.<br />

Through their sub company<br />

Holism, MWDesign are kept<br />

busy with the demand for ‘crashtest’<br />

animals used by veterinary<br />

students.<br />

To get your hands on<br />

some Kuki Reka Kani visit<br />

buyreka.com/collections/<br />


4 WAIKATO BUSINESS NEWS - RECAP <strong>2022</strong><br />

South <strong>Waikato</strong> Investment Fund Trust (SWIFT)<br />

appoints three new board members and adopts<br />

new strategic focus<br />

In March, South <strong>Waikato</strong> Investment Fund Trust<br />

(SWIFT) appointed Tirau local Amanda Hema as<br />

chief executive, Shannon Double as operations<br />

manager and Anita Goodman as community<br />

liaison coordinator. SWIFT was focusing on<br />

the future with a refreshed emphasis on<br />

supporting communities and businesses in the<br />

region to manage the impact of the pandemic<br />

and rapidly increasing inflation<br />

SWIFT was created in<br />

2014 with a fund derived<br />

from the sale of PowerCo<br />

shares to drive economic benefit<br />

across the South <strong>Waikato</strong><br />

and since 2017, has assisted<br />

economic development within<br />

the district with funding support<br />

for businesses and key projects<br />

of over $16 million.<br />

SWIFT chair Bruce Sherman<br />

and the board recognised<br />

that after a period of expansion<br />

it was time to double down on<br />

existing investment, and support<br />

businesses in the community<br />

by leveraging the trust’s<br />

networks and connecting them<br />

with local service providers.<br />

“SWIFT is focused on longterm<br />

community economic<br />

development and building business<br />

resilience,” Sherman says.<br />

“<strong>Business</strong> attraction never goes<br />

away, but in the current environment<br />

the most important<br />

contribution we can make is to<br />

ensure our existing businesses<br />

thrive in the face of significant<br />

economic headwinds.”<br />

To support the new strategic<br />

focus, three new board<br />

members recently joined the<br />

team - corporate lawyer Kate<br />

Searancke (Ngāti Maniapoto),<br />

accountant, lawyer, director and<br />

investor Michael Crawford and<br />

kaupapa Māori environmental<br />

consultant James Whetu.<br />

Sherman says the new board<br />

members bring a wealth of professional,<br />

business and governance<br />

experience and will help<br />

ensure the strategy steering the<br />

trust’s activities is aligned with<br />

a broader range of the South<br />

<strong>Waikato</strong> community.<br />

With a number of trustees<br />

retiring in the coming months<br />

the appointments also ensure<br />

continuity in planning board<br />

tenure.<br />

Kate Searancke was born<br />

and raised in Te Awamutu and<br />

has spent most of her professional<br />

career working in large<br />

corporate law firms in Auckland<br />

and Sydney. She returned<br />

to the <strong>Waikato</strong> to join Tompkins<br />

Wake in 2014 and lives in<br />

Tamahere with her two children<br />

and extended whānau.<br />

“He uri ahau nō te waka o<br />

Tainui. Ko Kaputuhi te whare e<br />

tū nei. Ko Ngāwaero me Ngāti<br />

Kapu Tuhi ngā hapū. Ko Ngāti<br />

Maniapoto te iwi. Mauri ora.”<br />

Michael Crawford has lived<br />

in the <strong>Waikato</strong> for 30 years and<br />

has four adult children. He has<br />

worked in the dairy industry<br />

and for <strong>Waikato</strong>-Tainui. His<br />

diverse governance experience<br />

includes the Treasury, Wintec,<br />

iwi, horticulture, construction<br />

and the environment.<br />

James Whetu, born and<br />

raised in Tokoroa, is of Raukawa,<br />

<strong>Waikato</strong>, and Ngāti<br />

Tūwharetoa descent, and lives<br />

in Ngāruawāhia with wife Amy<br />

and their four children. He has<br />

a professional background in<br />

resource management policy<br />

and planning systems, with<br />

expertise to promote and incorporate<br />

Māori perspectives.<br />

James is director of Whetū Consultancy<br />

Group and The Stream<br />

Limited.<br />

Sherman says the SWIFT<br />

board last year started a strategic<br />

review following the appointment<br />

of CEO Amanda Hema.<br />

“Amanda joined us at a critical<br />

juncture with two large construction<br />

projects underway<br />

in Tokoroa for the new South<br />

<strong>Waikato</strong> Trades Training Centre<br />

and a new office building for<br />

major South <strong>Waikato</strong> employer<br />

Manulife Forestry management.<br />

We were also conscious of<br />

Michael Crawford<br />

the changing needs of our local<br />

businesses and community following<br />

the impact of Covid-19.<br />

“Amanda worked with the<br />

board to develop a new strategic<br />

plan to ensure SWIFT investments<br />

were delivering impact<br />

in the right areas which includes<br />

making substantial loans that<br />

will make a tangible, sustainable<br />

difference to the businesses we<br />

support. As part of our strategic<br />

review, we set our business<br />

loans at a minimum of $50,000.<br />

“We also increased our<br />

grants to a minimum of<br />

$25,000. These are available to<br />

not-for-profit organisations that<br />

either deliver educational and<br />

training opportunities to enable<br />

people to enter the workforce or<br />

support community infrastructure<br />

that encourages business<br />

investment to improve the quality<br />

of life in the district.<br />

“The board are very grateful<br />

for the hard work of Amanda<br />

and her team. It’s been a trying<br />

12 months, especially across<br />

the construction projects but<br />

Amanda and her team have<br />

worked tirelessly and it’s fantastic<br />

to drive into Tokoroa now<br />

Laos refugee gets teeth into business<br />

I<br />

n April, the <strong>Waikato</strong> <strong>Business</strong><br />

<strong>News</strong> caught up with<br />

new business owner Aenoy<br />

Phommala about her story from<br />

life as a refugee in New Zealand<br />

to opening her own oral health<br />

clinic. Like many businesses she<br />

has felt the impact of Covid but<br />

says after a slow start to the year<br />

business is picking up.<br />

“Towards the end of the year<br />

is where we've gained more<br />

momentum. Our number of<br />

clients are growing, especially<br />

with all the growth in the CBD<br />

and people returning back to<br />

the office,” she says.<br />

“Being a new small business,<br />

our marketing budget is almost<br />

non-existent. Our growth has<br />

been slow but organic. Mostly<br />

through patient referral and<br />

referrals from dental professionals.<br />

The technology we use<br />

has been a main driver of this.”<br />

Passionate about oral health,<br />

it was important to Aenoy to<br />

have the latest technology in<br />

dental hygiene services. She<br />

invested in an Airflow which<br />

uses warm water and powder to<br />

gently remove bacteria, which is<br />

especially effective on implants.<br />

“It's bacteria that can cause<br />

tooth decay, or gum disease. We<br />

should be regularly maintaining<br />

our gum health and having<br />

hygiene care. People are becoming<br />

more aware that it's not just<br />

our oral health that it impacts<br />

but our systemic health as well.<br />

There are a lot of links to heart<br />

and lung health.”<br />

Aenoy has noticed the<br />

impact of high interest rates and<br />

inflation causing some people to<br />

tighten their wallets.<br />

“I worry about the impact<br />

this has on their oral health and<br />

overall health.”<br />

Despite, the slow start Aenoy<br />

measures her success against<br />

those of her clients and believes<br />

that growing education and<br />

awareness in gum disease and<br />

treatment is invaluable.<br />

“This has been supported by<br />

the number of clients through<br />

our doors who are experiencing<br />

dental hygiene for the first time,<br />

and appreciate the service,” she<br />

says.<br />

Aenoy was only a babe in<br />

arms when her parents when<br />

her parents fled Laos in 1983 for<br />

a better life elsewhere.<br />

Most Laotians came to New<br />

Zealand as refugees in the years<br />

after the Communist Pathet Lao<br />

party overthrew the country's<br />

600-year-old monarchy. A rule<br />

of terror followed; between 1975<br />

and 1995, 300,000 people were<br />

tortured and killed.<br />

“The communist regime was<br />

very draconian, and there was a<br />

scarcity of jobs and food in Laos<br />

at that time,” she says.<br />

Like many Southeast Asian<br />

refugees, they ended up in a refugee<br />

camp in Thailand where<br />

they stayed until they received<br />

asylum from the New Zealand<br />

government three years later in<br />

1986.<br />

Her parents left behind two<br />

older children to be looked after<br />

by family and escaped with<br />

six-month old Aenoy and with<br />

another baby on the way.<br />

They resettled in Hamilton<br />

and nearly five years later they<br />

were able to send for their older<br />

boys to live with them in the<br />

home they had purchased.<br />

It’s a familiar story amongst<br />

refugee families; their reasons<br />

for leaving are varied and not<br />

something any of them have<br />

taken lightly.<br />

For many it is the second<br />

generation who are able to take<br />

full advantage of what living in a<br />

developed country brings.<br />

In Aenoy’s case, she grew<br />

up in New Zealand and her<br />

English is better that her Lao.<br />

She attended the local schools;<br />

Richmond Park Primary, Melville<br />

Intermediate and Hamilton<br />

Girls’ High School.<br />

But it wasn’t all smooth sailing,<br />

she left school at 16 without<br />

a qualification and worked in<br />

low paid work for several years.<br />

A surprise pregnancy when she<br />

was 20 became the prime motivator<br />

for Aenoy to turn her life<br />

around.<br />

When her daughter was 18<br />

months, Aenoy embarked on a<br />

Bachelor of Health Science (Oral<br />

Health) at Auckland University<br />

of Technology. It was the first<br />

year the combined dental therapy<br />

and dental hygiene degree<br />

had been introduced in New<br />

Zealand.<br />

Just like her parents had fled<br />

Laos for a better life for their<br />

children, Aenoy committed to<br />

spending the three years of study<br />

Kate Searancke<br />

and see the construction progress.<br />

Upon completion they<br />

will make a clear statement that<br />

the South <strong>Waikato</strong> is open for<br />

business and committed to the<br />

development of its young people<br />

in to meaningful careers.”<br />

Besides the loans to individual<br />

businesses with high growth<br />

potential, SWIFT supports a<br />

range of workforce development<br />

programmes in the South<br />

<strong>Waikato</strong> district including:<br />

Access to free driving licence<br />

training for all local High School<br />

students<br />

The Generation forestry<br />

training programme in partnership<br />

with the Central North<br />

Island Wood Council, Te Uru<br />

Rākau (New Zealand Forest<br />

Service), Forest Growers Levy<br />

Trust, the South <strong>Waikato</strong> District<br />

Council, and Toi Ohomai<br />

Institute of Technology.<br />

Training scholarships<br />

through Toi Ohomai<br />

A partnership with WorkIT,<br />

the South <strong>Waikato</strong> District<br />

Council’s employment agency<br />

for young people<br />

Mr Sherman says SWIFT’s<br />

new five-year strategic plan will,<br />

living in Auckland from Monday<br />

to Friday while her daughter was<br />

cared for by her grandparents.<br />

After graduating in 2009,<br />

Aenoy spent many years working<br />

for the <strong>Waikato</strong> District<br />

Health Board and in a private<br />

dental practice.<br />

She took time off after the<br />

birth of her son in 2021 before<br />

setting up a dental hygiene clinic<br />

to provide affordable services to<br />

the people of Hamilton and the<br />

greater <strong>Waikato</strong>.<br />

Her partner Carl Edwards<br />

has been by her side all through<br />

the highs and lows of setting up<br />

a business.<br />

Based at Alexander Street<br />

James Whetu<br />

over the next three years, focus<br />

on:<br />

• Managing and leveraging<br />

SWIFT’s current portfolio<br />

of investments to deliver<br />

the best outcomes for<br />

South <strong>Waikato</strong><br />

• Supporting South <strong>Waikato</strong>’s<br />

existing industries and<br />

established businesses to<br />

succeed and grow<br />

• Working with South<br />

<strong>Waikato</strong>’s key industries<br />

to ensure they can access<br />

the workforce and skills<br />

they need to succeed<br />

SWIFT’s longer term<br />

strategic priorities from 2024<br />

will also include:<br />

• Making the case for the<br />

infrastructure needed to<br />

support the growth of the<br />

South <strong>Waikato</strong> economy<br />

• Developing South <strong>Waikato</strong>’s<br />

sectors of comparative<br />

advantage to create a<br />

productive and resilient<br />

economy<br />

• Attracting new investment<br />

into South <strong>Waikato</strong><br />

to deepen capabilities and<br />

support new employment<br />

opportunities<br />

in the Hamilton CBD, Aenoy<br />

opened the Oral Hygiene Clinic<br />

in March and it is the only one of<br />

its kind in Hamilton. There are<br />

only four dental hygiene clinics<br />

in New Zealand<br />

Unlike a dentist who is a<br />

general practitioner of dental<br />

health, an oral hygiene therapist’s<br />

hone in on disease prevention,<br />

through clinical intervention<br />

and education.<br />

Next year she will continue<br />

with a growth mindset for the<br />

clinic and hopes to bring on an<br />

extra team member to help support<br />

the service.<br />

“In this climate, I want to<br />

explore reducing unnecessary<br />

spending, so as not to pass cost<br />

increases onto clients.”<br />

Oral Health Therapist/Owner Aenoy Phommala

Hamilton City Council<br />

asked Company-X to<br />

help design the user<br />

experience (UX) for new and<br />

upgraded content.<br />

As part of a larger city-wide<br />

Te update of the Ringa Hamilton Maimoa City<br />

council Transport website, Company-X Excellence<br />

was asked Partnership, to help design formerly the user<br />

experience the Road (UX) Efficiency for new Group and<br />

upgraded (REG), content partnered supporting with its<br />

Growth software Funding specialist and Company-X Analytics<br />

unit. to build a survey and report<br />

portal to help transport sector<br />

professionals begin a unique<br />

personal development journey.<br />

Te Ringa Maimoa is<br />

a collaborative initiative<br />

between Waka Kotahi, Local<br />

Government New Zealand<br />

There was a lot of<br />

(LGNZ) and the Road<br />

Controlling ‘what if’ Authorities and ‘how (RCAs)<br />

of<br />

can<br />

New Zealand.<br />

we’ during the<br />

The transport sector<br />

needed work to with ensure Luke it had the<br />

right and teams Cory of appropriately<br />

skilled and experienced people<br />

to plan for and deliver great<br />

service under extraordinary<br />

pressures. “We looked for help putting<br />

ourselves An objective in the scorecard shoes of was our<br />

users,” needed said that Unit could Manager be applied Greg<br />

Carstens. to teams This working included diverse understanding<br />

organisations what outputs across and information<br />

sector, would from be city most and impactful district<br />

the<br />

to councils each user to Waka group, Kotahi specifically and<br />

relating contractors. to growth data, economic<br />

analytics, and economic<br />

development.<br />

The Council wanted to ensure<br />

that the user experience was<br />

optimised for a unique audience<br />

that was both internal and external<br />

to the organisation.<br />

Carstens and his leadership<br />

team Developing needed a solution an approach that provided<br />

that data worked to elected sector-wide members<br />

and was senior important staff, but because also helped of<br />

to the educate transport a diverse sector’s collection public of<br />

external mandate partners to manage about activities Hamilton’s<br />

and assets economic appropriately. performance and<br />

investment The Asset opportunities. Management<br />

Competency Most importantly, Framework the team<br />

wanted (AMCF) to helps ensure individuals that datadriven<br />

organisations insights, to measure trends, their and<br />

and<br />

projections capability could and make be shared smart to<br />

support decisions increasingly regarding staff complex skills<br />

decisions. and workforce development.<br />

Company-X The AMCF allows software visibility architect<br />

over and skills senior and developer capabilities Luke<br />

McGregor in their and workforce senior user interface<br />

then (UI) identify and user appropriate experience<br />

and<br />

(UX) competencies developer Cory for McKenzie various<br />

held aspects several of asset workshops management. with the<br />

Council’s The AMCF Growth is built Funding on best and<br />

Analytics practice and leaders aligns to understand with the<br />

the ISO aims 55000 and asset objectives management of the<br />

website. standard. Their previous experience<br />

RATA on other Manager heavily Shaun UX-reliant Lionprojects<br />

Cachet benefitted works for the a council. councilcontrolled<br />

“There was a lot organisation of ‘what if’<br />

and called ‘how Co-Lab can (<strong>Waikato</strong> we’ during Local the<br />

work Authority with Luke Shared and Cory. Services) It was<br />

genuinely and is a member like a greenfield of the Sector project,<br />

Excellence starting Working from the bottom Group. and He<br />

building was one up,” of the Carstens first to said. engage<br />

McGregor and McKenzie<br />

developed eight personas for<br />

WAIKATO BUSINESS NEWS - RECAP <strong>2022</strong> 5<br />


Users first approach drives great user experience<br />

Transport sector<br />

User experience experts helped Hamilton<br />

City Council understand its audience.<br />

begins unique journey<br />

Continuous improvement with the launch of the<br />

Asset Management Competency Framework.<br />

whom they would design the<br />

website user experience for. The<br />

personas included an elected<br />

member, managing director,<br />

management accountant, planning<br />

consultant, two property<br />

developers and a senior Government<br />

official. This exercise<br />

helped understand the types<br />

of goals and challenges of each<br />

user.<br />

“The idea was we had one<br />

persona per each different category<br />

I’ve of logged people the in council<br />

thought<br />

and<br />

were<br />

done<br />

going<br />

my<br />

to go use the<br />

site,” McGregor said.<br />

self-assessment<br />

“They have significant<br />

amounts of data and analytics<br />

and could easily<br />

within their systems, and they<br />

wanted see where to ensure I that was it was<br />

available and accessible to the<br />

placed on the<br />

public. A key goal was to provide<br />

competency<br />

ways to highlight insights<br />

that are linked back to core data,<br />

framework and<br />

all with different elements that<br />

would against be useful my to each peers persona.”<br />

“Based on those personas,<br />

in the transport<br />

we created a high-level journey<br />

map sector. that provided insights into<br />

what pages would be on the site,”<br />

McKenzie said.<br />

“What are the individual elements<br />

the throughout AMCF the survey, site, and<br />

early what supports adopter. the distinct ways<br />

with<br />

that “I’ve each logged persona in might and interact done<br />

my with self-assessment them?” and could<br />

easily The see research where led I was to the placed creation<br />

the of competency a user experience framework design<br />

and with McKenzie against my creating peers conceptual<br />

designs sector,” for the council’s Lion-Cachet web<br />

in the<br />

transport<br />

said. team to build.<br />

Not every persona was<br />

included in the end design, some<br />

EXPERIENCED - Cory McKenzie, left, and Luke McGregor<br />

TRANSPORT INSIGHTS: Company-X’s Traffic Insights team discuss the portal.<br />

were encouraged to use the website<br />

as a contact point to request<br />

view of Hamilton’s economy.<br />

Council Economic Development<br />

and the power of search. “There<br />

was a recognition of how important<br />

the “The data they benchmarking needed. and assessment Manager Mike to see Bennett how I said am<br />

difficult it is things. to ensure high-volume<br />

identification “The attributes of that that gap was you<br />

want hugely to important resonate with for me. the What internal<br />

does audience the were benchmark night and say? day<br />

different What about from others external in the same audience,”<br />

or similar Carstens role said. to me? “But from That<br />

the immediately start, we tells knew me we if I didn’t need<br />

want to improve a site that in one split area, users if I into am<br />

two doing distinct okay in groups another, with and Path if A I<br />

and am ahead Path B. of We the wanted pack”. it to be<br />

tracking “once users and learn build who our the largest selfassessment<br />

employers are, into we want my to annual make<br />

performance it easy them and to dig development deeper and<br />

review. understand which key sectors<br />

are “Sometimes behind our growth. it might It’s also be<br />

uncomfortable important to show to look how at Hamilton<br />

is self-assessment, part of a region against that is<br />

our<br />

own<br />

a economically benchmark diverse and see but that highly we<br />

are integrated. lagging, The but challenge it is about is to<br />

users “The can quickly assessment get what is they a<br />

know snapshot they that need, can while be new updated users<br />

can as people seek out upskill. something As more they<br />

might people not do even the self-assessment,<br />

initially realise is<br />

there,” and update said Carstens. it, the benchmark “Cory and<br />

the changes. team really helped us understand<br />

“AMCF how powerful is an amazing search is. tool If<br />

done to benchmark well, it can our transform capability an<br />

average and target site into areas a critical for tool.” skills<br />

one Lion-Cachet integrated site plans because an to taking use complex that data responsibility<br />

to generate training,” Hamilton he said. City council’s<br />

external use the audience results to quickly drive shares selfimprovement<br />

lot of the needs both of for an internal himself<br />

a<br />

audience.” and his peers.<br />

Another “My personal important aspiration goal was<br />

to is to quickly do a educate six-monthly users self- who<br />

might initially come to the site<br />

with an outdated or uninformed<br />

and useful committing insights, and ourselves then deliver to<br />

self-improvement. it in an authentic and We engaging are all<br />

professionals way.” in what is quite<br />

a difficult Company-X’s industry, work and also<br />

we provided should the not Growth shy away Funding from<br />

and Analytics team with clarity<br />

around customer prioritisation<br />

Growth For Funding more and information Analytics<br />

on team software gained a deeper specialist understanding<br />

Company-X of how and to its balance work the in<br />

relationship the transport between sector data please and<br />

information visit www.companyx.com.<br />

and address the<br />

needs of a diverse set of users in<br />

a web-based environment.<br />

Navigate the<br />

digital landscape<br />

with us

6 WAIKATO BUSINESS NEWS - RECAP <strong>2022</strong><br />

Shitft72 international reputation<br />

recognised in the <strong>Waikato</strong><br />

It’s been a big year for Shift72 since<br />

featuring in the February/March<br />

<strong>Waikato</strong> <strong>Business</strong> <strong>News</strong>.<br />

A delayed 2021 <strong>Waikato</strong> Chamber of<br />

Commerce <strong>Business</strong> Awards, saw<br />

them take out the 2021 <strong>Business</strong><br />

Growth & Strategy award.<br />

H<br />

aving garnered a<br />

stellar international<br />

reputation and global<br />

success, the Shift72 team took<br />

the win as a sign of the respect<br />

for their accomplishments<br />

within the <strong>Waikato</strong> business<br />

community.<br />

Head of growth marketing<br />

Damian Bartolomucci said at<br />

the time that the award validated<br />

the strength of the brand<br />

within New Zealand.<br />

“We have become wellknown<br />

globally, but many<br />

approached Dave (Shift72<br />

founder and CEO) after the<br />

awards not knowing who we<br />

were, right in our own backyard.<br />

As a proud <strong>Waikato</strong> company,<br />

it’s an incredible feeling<br />

to be recognised and awarded<br />

in the company of our peers<br />

and whānau.”<br />

With the chamber business<br />

awards running to schedule<br />

this year, Shift72 added<br />

another award to their trophy<br />

cabinet taking home the 2021<br />

Marketing award.<br />

“I was really, really proud<br />

of the team on that one. I got<br />

really lucky and having that<br />

award was a testament to the<br />

work, successes and learnings<br />

that we've had as a collective.<br />

I adore this team, they are<br />

incredible,” Damian says.<br />

As to what makes a marketing<br />

team worthy of a chamber<br />

award, Damian says at Shift72<br />

there is that implicit trust in<br />

everyone’s ability to do the<br />

work and do it well, from the<br />

top levels of management right<br />

through to intern level.<br />

“I've had great managers<br />

in the past who have empowered<br />

and trusted me to do the<br />

work without having my wings<br />

cut and, in those scenarios, I<br />

was able to perform at a level<br />

that I wouldn't have otherwise,<br />

because there was trust there.,”<br />

he says.<br />

“That is something that we<br />

have within this team. We all<br />

trust each other to do the work<br />

and we're all open to feedback.”<br />

Having the technical skills,<br />

Damian says, also plays a part<br />

but having the confidence in<br />

people’s abilities is paramount<br />

to any high performing team.<br />

“When you have the technical<br />

elements of it, which is<br />

really an understanding of the<br />

strategy and understanding of<br />

your market, a constant interest<br />

in learning more about<br />

your market by speaking with<br />

them. I think those are baseline<br />

points that every marketer<br />

needs to do. But it's the team<br />

that brings that performance.<br />

And it's the trust that we have<br />

within each other to do great<br />

work that allows it to succeed.”<br />

Established by Kiwi, David<br />

White, Shift72 set up shop in<br />

Hamilton in 2010.<br />

As well as being a video on<br />

demand platform, the business<br />

also provides the platform<br />

for festivals, cinemas, events,<br />

galleries and corporations to<br />

stream video content to an<br />

online audience in a secure<br />

digital environment.<br />

Unknown to many in New<br />

Zealand, Shift72 has been a<br />

video on demand global leader<br />

for many years – with around<br />

20 percent of the mid to high<br />

end hybrid film market and<br />

most of the major players on<br />

board.<br />

In the last couple of years,<br />

the business has grown exponentially<br />

due to Covid-19 and<br />

Shift72 is playing a big part<br />

moving international film festivals<br />

and other similar events<br />

online.<br />

In fact, it’s the go-to platform<br />

for online streaming<br />

around the world, with film<br />

festival clients such as Cannes<br />

(Marche du Film), Sundance,<br />

Melbourne, Copenhagen, and<br />

New Zealand's Doc Edge.<br />

Back in February, Damian<br />

spoke about the future for<br />

Shift72 and continuing to<br />

look forward with a “growth<br />

mindset”.<br />

“We’ll see a lot more of an<br />

expansion into international<br />

Nathan Bregmen and Damian Bartolomucci<br />

- photo credit Barker Photography<br />

markets. There is the event<br />

side, which we’re currently<br />

already in, then there’s the galleries<br />

and festivals – the world<br />

is our oyster in terms of the<br />

verticals we pursue. There isn’t<br />

a business that can’t benefit<br />

from a video library, whether<br />

it’s education, marketing or for<br />

entertainment.”<br />

Having recently launched<br />

a new website Shift72.com,<br />

they are now looking beyond<br />

their traditional entertainment<br />

markets and into the business<br />

realm.<br />

“Traditionally, we were a<br />

festival dominated business.<br />

The future for us is looking at<br />

how can a corporation or an<br />

enterprise, a business use the<br />

same tools or software like<br />

Shift72 to connect to their<br />

customers, to connect to their<br />

staff, to extend the reach of<br />

their events at a minimal cost.”<br />

From conferences, trainings<br />

and workshops to awards’<br />

nights like the <strong>Waikato</strong> Chamber<br />

of Commerce <strong>Business</strong><br />

Awards, Damian says Shift72<br />

can eliminate the physical barriers<br />

to engaging with an audience<br />

regardless of where they<br />

might be in the world.<br />

“We bring an avenue to<br />

business to extend beyond<br />

the seats at the table, to invite<br />

others into your environment,<br />

to experience things with you,<br />

albeit in a virtual space, and<br />

to provide access to those who<br />

simply cannot access the event<br />

for whatever reason. Whether<br />

it's because of scheduling conflicts,<br />

because of physical challenges<br />

that prevent them from<br />

doing it. That’s where we see<br />

an opportunity for our business<br />

to grow.”<br />




For Lease<br />

Directly opposite the new <strong>Waikato</strong> Regional Theatre<br />

development, this newly renovated, character filled<br />

commercial property is surrounded by award winning<br />

hospitality with spectacular views over the south end of<br />

Victoria Street. Close to excellent parking options and the<br />

<strong>Waikato</strong> Museum – Te Whare Taonga O <strong>Waikato</strong>.<br />

This impressive vacancy is a blank canvas for a new tenant<br />

wanting to locate amongst the action of Hamilton’s nightlife<br />

and zoned for City Centre under the Hamilton City Council<br />

Operative Plan. 120 sqm of office space with a small<br />

kitchenette area located at the rear of the building. This<br />

property is available now.<br />


027 451 5133<br />

mike.neale@naiharcourts.co.nz<br />


021 838 887<br />

ra.piripi@naiharcourts.co.nz<br />



Cnr Victoria & London Streets, Hamilton 07 850 5252<br />

Further Information Available - Enquire now

Local honey company taking<br />

sweetness to the world<br />

WAIKATO BUSINESS NEWS - RECAP <strong>2022</strong> 7<br />

In May, we celebrated Raglan beekeepers Hannah<br />

and Rory O’Brien’s silver medal for their signature<br />

product Kānuka honey at the <strong>2022</strong> London<br />

International Honey Awards.<br />

E<br />

ntering the awards was<br />

something the couple<br />

kept on the downlow,<br />

thinking their brand might<br />

be too small for one of the<br />

world’s most prestigious<br />

honey awards.<br />

The awards submission<br />

involved a rigorous testing<br />

process that began in February,<br />

with a sample sent to<br />

Germany to be analysed for<br />

purity, authenticity, pollen<br />

composition and chemical<br />

makeup<br />

It proved logistically challenging,<br />

with some of their<br />

samples misplaced by the lab,<br />

which meant Hannah sending<br />

their entry minus the test<br />

results due significant shipping<br />

delays to London.<br />

Luckily the organisers let<br />

Hannah send the lab results<br />

in by email.<br />

“We want to be leaders<br />

in sourcing and promoting<br />

rare and unique New Zealand<br />

honey varieties. Mānuka<br />

honey is incredible and it’s<br />

done great things for the<br />

industry. It’s time to look at<br />

what’s next and for us, all<br />

the indicators are pointing<br />

at Kānuka. Entering these<br />

awards was a great way to get<br />

some validation,” Hannah<br />

says.<br />

It's been a tough year for<br />

the O’Briens who produce<br />

a range of raw, sustainable<br />

honey from their base near<br />

Raglan and sell to 65 retailers<br />

throughout New Zealand.<br />

“The year started off really<br />

challenging. We were hit hard<br />

by cyclone Davi and we lost<br />

quite a few beehives in the<br />

flooding that followed, but<br />

also the long-term impacts of<br />

We want to<br />

be leaders in<br />

sourcing and<br />

promoting rare<br />

and unique<br />

New Zealand<br />

honey varieties.<br />

Mānuka honey<br />

is incredible and<br />

it’s done great<br />

things for the<br />

industry<br />

Covid-19 and the lockdowns<br />

really affected our business<br />

in the first half of this year,”<br />

Hanna says.<br />

“It has been a year of two<br />

halves for us though, with<br />

the second half of the year<br />

seeing our customers' confidence<br />

return post Covid and<br />

really strong growth in many<br />

different areas. We have had<br />

great support in the lead up<br />

to Christmas and continue to<br />

see businesses and customers<br />

supporting us to provide<br />

local, healthy Christmas gifting<br />

ideas.”<br />

The award was the icing<br />

on the cake for Hunt and<br />

Gather Bee Co this year, Hannah<br />

says.<br />

“The award generated<br />

loads of interest in our brand<br />

and was a really rewarding<br />

experience for us. We have<br />

seen steady growth in the<br />

second half of this year. We<br />

also expanded our operation<br />

to include a honey extraction<br />

facility last summer which<br />

was very exciting.”<br />

Like all the best laid plans,<br />

the Special Harvest range<br />

they hoped to launch in the<br />

second half of the year will<br />

hit the UK market in the New<br />

Year. However, two of the<br />

products from the range are<br />

available online for Aotearoa<br />

customers, including their<br />

international award winning<br />

Kānuka honey.<br />

“Next year we are really<br />

focussed on the export market.<br />

We have really big plans<br />

for international growth, and<br />

we are working hard on this<br />

already, but hopefully we will<br />

see a few things come to fruition<br />

early next year. We are<br />

also working on some super<br />

exciting collaborations and<br />

new products that we hope to<br />

share in 2023,” Hannah says.<br />

Kānuka honey is shaping<br />

up to become ‘the next big<br />

thing’ in the New Zealand<br />

honey scene, with Taupō<br />

based research company,<br />

the Kānuka Science Group,<br />

recently receiving funding<br />

from Callaghan Innovation to<br />

help with the research into its<br />

unique properties.<br />

Visit huntandgatherbeeco.<br />

com.<br />

The O’Brien family, Rory, Hannah, Kieran, Alice and Mickey<br />

Co-owner and head beekeeper<br />

inspecting some of his hives<br />

Feeding the little first kicks<br />

E<br />

very Friday night<br />

in the winter the<br />

Cambridge Football<br />

club run the Junior “First<br />

Kicks” programme. This is<br />

a great place for young four,<br />

five and six-year-old aspiring<br />

This is a great<br />

place for young<br />

four, five and<br />

six-year-old<br />

aspiring football<br />

kids<br />

football kids to learn skills<br />

and have fun playing the<br />

game. We all know that little<br />

people get hungry bellies and<br />

need to replenish after an<br />

hour of playing football. The<br />

WE LOVE VW Ebbett Volkswagen<br />

team came down and<br />

supplied food and the BBQ to<br />

feed the kids whilst helping<br />

raise funds for the club. The<br />

sausage sizzle raised over<br />

$200 for the club.<br />

If your school, community<br />

group or workplace would<br />

like to use our Amarok BBQ<br />

for FREE at an event, get in<br />

contact with the WE LOVE<br />

VW team.

8 WAIKATO BUSINESS NEWS - RECAP <strong>2022</strong><br />



Mike Neale, Managing Director, NAI Harcourts Hamilton<br />

This Is Going To Hurt –<br />

What 2023 Holds In Store<br />

For Us All<br />

There appears to be a reluctance to<br />

talk about it, but not talking about it<br />

isn’t going to stop it from happening.<br />

The next 12 months will see the unfolding<br />

of outcomes, that are the result of the battle<br />

between the Reserve Bank and Central<br />

Government to bring down inflation.<br />

I am not an economist, but it seems<br />

relatively straight forward to me, as the<br />

Reserve Bank openly states that it is<br />

engineering a recession<br />

• The Reserve Bank wants to rein in retail<br />

and government spending, in order<br />

to bring down inflation to the band of<br />

1%-3% (currently 7.2%)<br />

• The Reserve Bank wants to increase<br />

unemployment from its current rate of<br />

3.3% to closer to 5%<br />

• The OCR (Official Cash Rate) is the only<br />

tool that the Reserve Bank has at its<br />

disposal<br />

The real issue is that there is a lag<br />

between statistical data / Reserve Bank<br />

making its OCR decisions and what is<br />

actually happening in the economy, right<br />

now. Government spending has felt almost<br />

out of control over the last 12 months or so,<br />

with little regard to tangible/quantifiable<br />

outcomes. Anecdotally, businesses that<br />

we are talking to on regular basis are<br />

aware of what lies ahead and refining costs<br />

and preparing their businesses for the<br />

challenges ahead in 2023. It’s my opinion<br />

that this is likely to be reasonably severe,<br />

but not long lasting – the worst of it will<br />

likely be felt in early / mid 2023.<br />

By the end of 2023 one would expect<br />

the OCR rises to have peaked and even the<br />

possibility of impending cuts ahead.<br />

Non income producing assets and<br />

generally poorer quality assets will come<br />

under pressure, so those looking for<br />

opportunities will be very glad their powder<br />

remains dry. This will be particularly<br />

relevant to developers and development<br />

sites. Over the last month or so, we have<br />

seen potential purchasers for commercial<br />

property come out of the woodwork, many<br />

of whom have remained remarkably quiet<br />

over the last 10 years or so.<br />

“A bird in the hand, is worth<br />

two in the bush”<br />

What will happen in commercial<br />

property in Hamilton and the<br />

<strong>Waikato</strong>?<br />

• Vacancy is going to increase. So, if you get<br />

a lease offer, then be pragmatic and look to<br />

get the deal done. Forget about promises,<br />

deal with what you have on paper<br />

• Secondary grade assets will see a drift in<br />

their yields<br />

• Yields will be impacted directly as a result<br />

of the cost of borrowing (commercial rates<br />

in most cases will be above 8%) and the<br />

difficulty with the banks lending criteria<br />

Historically low yields that we saw in late<br />

2020 and through 2021, into early <strong>2022</strong> will<br />

not return to those same levels – as much I<br />

would like to see them return, they just won’t.<br />

The OCR levels below 1% and availability of<br />

capital were the fundamental reason for this.<br />

My advice for 2023, but starting<br />

right now:<br />

• Those looking to sell or divest of assets are<br />

likely to be best to just get on with it. You<br />

are always better to sell under your own<br />

terms, as opposed to being compelled to,<br />

due to other forces. Don’t be afraid to get<br />

in and sell early, as you don’t know what<br />

is around the corner and additionally, you<br />

will be positioned to take advantage of<br />

new opportunities<br />

• Investors seeking to return to the market<br />

need to start taking action from today. Set<br />

your list of criteria and then get active –<br />

those that keep changing their criteria,<br />

invariably shifting the goal posts, often<br />

ending up doing nothing, having missed<br />

the opportunity. Quality assets are always<br />

quality assets in the long term and 2023<br />

will determine that not every asset is a<br />

high quality asset.<br />

• Before you do anything, talk to your<br />

financier<br />

• Cash is king again and we have seen some<br />

recent sales that demonstrate the value of<br />

this scarce commodity.<br />

“Cash is King, once again”<br />

So enjoy your break with friends and<br />

family over Christmas and New Years, for<br />

its been a long year, but one that has gone<br />

quickly. 2023, initially at least, will be the<br />

year of opportunity. Hamilton and the<br />

<strong>Waikato</strong> will come into its own, being well<br />

set up to weather the impending storm, with<br />

a broad and robust economy.<br />

NAI Harcourts Hamilton<br />

Monarch Commercial Ltd MREINZ Licensed<br />

Agent REAA 2008<br />

Cnr Victoria & London Streets, HAMILTON<br />

07 850 5252 | hamilton@naiharcourts.co.nz<br />

www.naiharcourts.co.nz<br />

Claudelands Oval<br />

gets set for 2023<br />

In July, Hamilton’s H3 Group earned a<br />

national award for transforming a green<br />

space into an outdoor concert venue.<br />

Claudelands Oval was<br />

named Best Venue 2021 by<br />

the New Zealand Events Association<br />

(NZEA) at their annual<br />

awards function. This comes<br />

after Claudelands Oval had an<br />

impressive debut as a concert<br />

venue in February last year<br />

when it hosted a 25,000-strong<br />

crowd for Six60 Saturdays.<br />

The Hamilton venue triumphed<br />

over finalists Whanganui<br />

War Memorial Centre for<br />

the 2021 Downer New Zealand<br />

Masters Games, and Christchurch’s<br />

Haere-roa for NZ Antarctic<br />

Science Conference.<br />

Managed by Hamilton City<br />

Council’s H3 team, Claudelands<br />

Oval has been the venue for<br />

Hamilton’s annual A&P Show<br />

and <strong>Waikato</strong> Show for many<br />

years, as well as other recent<br />

events including Relay for Life<br />

and 4 And Rotary Nationals.<br />

However, the space is most<br />

commonly used for on-site car<br />

parking during large events at<br />

Claudelands Events Centre and<br />

GLOBOX Arena.<br />

Hamilton City Council general<br />

manager of venues, tourism<br />

and major events Sean<br />

Murray says transforming this<br />

large greenspace into an outdoor<br />

concert venue required<br />

the H3 team to reimagine and<br />

redefine its vision for the area.<br />

“It was very much a blank<br />

canvas when the idea first came<br />

about – the beauty of a large<br />

outdoor space like this is you<br />

aren’t constrained by the four<br />

walls of a traditional indoor<br />

concert venue so this gave us<br />

unlimited scope to play with,”<br />

Murray says.<br />

Topping off that award, H3’s<br />

event delivery manager Michael<br />

Gilling was crowned ‘Leader of<br />

the Year’ at the <strong>2022</strong> Entertainment<br />

Venues Association of<br />

New Zealand (EVANZ) Awards<br />

in Wellington recently.<br />

Responsible for overseeing<br />

the delivery of all events<br />

across Claudelands, FMG Stadium<br />

<strong>Waikato</strong> and Seddon<br />

Park, Gilling was praised by the<br />

judges for his - positive, problem<br />

- solving, supportive and<br />

collaborative leadership style.<br />

Gilling has been part of the<br />

H3 team since 2011 and previously<br />

held the role of arena<br />

event manager before being<br />

promoted into the newly<br />

established event delivery manager<br />

role earlier this year. In<br />

this role he is tasked with leading<br />

H3’s event delivery teams<br />

and ensuring events are presented<br />

to a consistently high<br />

standard across all venues and<br />

event types including performances,<br />

sporting events, exhibitions,<br />

markets, conferences<br />

and functions.<br />

Since scooping the Best<br />

Venue 2021 award, Claudelands<br />

Oval has hosted several events<br />

including the <strong>Waikato</strong> A&P<br />

Show on 28-30 October and<br />

<strong>Waikato</strong> Rugby’s Legends<br />

Game on 26 November, and<br />

it is also one of the venues for<br />

the Freemasons New Zealand<br />

Special Olympics from 8-12<br />

<strong>December</strong><br />

Murray says like all venues,<br />

this year Claudelands Oval has<br />

faced some challenges due to<br />

Covid-19 but the events industry<br />

is recovering well following<br />

the lifting of all restrictions<br />

2023 is set to get off to an<br />

exciting start for Claudelands<br />

Oval with Gourmet in the Oval<br />

– Sevens Edition happening<br />

there on 20 January (which<br />

will see the much-loved Gourmet<br />

in the Gardens take place<br />

in this space for a one-off event<br />

in celebration of the HSBC NZ<br />

Sevens), followed by the hugely<br />

popular Balloons Over <strong>Waikato</strong><br />

Nightglow on 18 March.<br />

“Claudelands Oval is a fantastic<br />

outdoor event venue right<br />

in the heart of Hamilton, so we<br />

hope 2023 will be a year where<br />

more people will get to experience<br />

an event in this space.<br />

The Balloons Over <strong>Waikato</strong><br />

Nightglow in March is bound to<br />

attract a large crowd, while January’s<br />

Gourmet in the Oval –<br />

Sevens Edition will be a chance<br />

for people to enjoy the popular<br />

Gourmet in the Gardens event<br />

in this different setting in celebration<br />

of the HSBC NZ Sevens.<br />

The team at H3 are also working<br />

to attract other new, diverse<br />

events to Claudelands Oval,<br />

including having some exciting<br />

discussions for early summer<br />

2023…so watch this space,” he<br />

says.<br />

Being sustainable is important<br />

to the H3 team with initiatives<br />

like the honey-producing<br />

beehives on the roove of<br />

Claudelands Conference and<br />

Exhibition Centre, FMG Stadium<br />

<strong>Waikato</strong> and Seddon<br />

Park. Environmentally friendly<br />

features were incorporated into<br />

the design and construction of<br />

the world-class Claudelands,<br />

including recycling of rainwater<br />

for toilet flushing, energy-efficient<br />

building management<br />

systems and the creation of an<br />

onsite wetland for stormwater<br />

management.<br />

Recently, in collaboration<br />

with Montana Food & Events,<br />

a muffin made from ‘recycled<br />

flour has been added to the<br />

menu at H3’s venues.<br />

The flour mix is made by<br />

Auckland-based company Rescued,<br />

which takes surplus bread<br />

prior to its ‘best before’ date<br />

and processes it back into ‘rescued<br />

bread flour’. This flour mix<br />

can then be used as the basis for<br />

a range of baked items.<br />

Food waste is a major factor<br />

in greenhouse gas emissions<br />

and the worst culprit among the<br />

binned food is bread, with more<br />

than 15,000 tonnes wasted last<br />

year.<br />

H3’s business development<br />

manager – business events,<br />

Melissa Williams, says utilisation<br />

of rescued ingredients<br />

aligns with H3 and Montana<br />

Food & Events’ shared commitment<br />

to sustainability and<br />

minimising the environmental<br />

impact from events.<br />

“Sustainability is incredibly<br />

important to us and we are constantly<br />

looking for ways to be<br />

more environmentally friendly<br />

and ensure we are being<br />

responsible global citizens,” she<br />

says<br />

Other sustainable initiatives<br />

recently introduced across H3<br />

venues includes the introduction<br />

of compostable food packaging,<br />

improved waste separation<br />

and a switch to Green<br />

Seal certified cleaning products,<br />

with EV chargers due to be<br />

installed at Claudelands.<br />

MFE GM Mark Wylie, H3 business development manager<br />

Melissa Williams and MFE executive Chef Tyler Martin

WAIKATO BUSINESS NEWS - RECAP <strong>2022</strong> 9<br />

Gin keeps winning for<br />

Holland Road Distillery<br />

Attaining double gold, gold and<br />

a silver at the <strong>2022</strong> New Zealand<br />

Spirits Awards was a high note for<br />

local gin maker Terry Rillstone.<br />

S<br />

peaking to <strong>Waikato</strong><br />

<strong>Business</strong> <strong>News</strong> in July,<br />

the Holland Road<br />

founder wasn’t expecting to<br />

bring back any awards and<br />

had only entered to get some<br />

constructive feedback<br />

“I wasn't expecting anything<br />

at all except to get some<br />

good feedback notes. It really<br />

gives you validation that<br />

you're on the right track. That<br />

your products are stacking up<br />

against domestic and international<br />

products,” he says.<br />

Like many small business<br />

operators dealing with Covid<br />

issues and now heading into<br />

an uncertain economic climate<br />

there have been ups and<br />

downs but Terry says over all<br />

he’s happy with how Holland<br />

Road is tracking.<br />

“It's been quite a busy end<br />

of the year, which has been<br />

good. In terms of products,<br />

we've had a lot of companies<br />

approaching us, to provide<br />

bottles of gin for corporate<br />

guests, which is actually really<br />

helped us. And then I think<br />

a little bit of exposure from<br />

other avenues like media has<br />

helped just keep the sales<br />

trickling over with people<br />

going to the website and just<br />

buying through there.”<br />

Since winning the awards<br />

for the Holland Road Sauvignon<br />

Blanc and Green Tea –<br />

They will<br />

definitely<br />

showcase some<br />

interesting<br />

and not so<br />

well-known<br />

New Zealand<br />

botanicals<br />

double gold, Pink Grapefruit<br />

and Kawakawa – gold, and<br />

Wild Ginseng and Manuka<br />

Honey, Terry has been formulating<br />

a classic London dry<br />

gin.<br />

“I'm working on a new<br />

real classic style, clean dry<br />

London gin which doesn’t<br />

have a lot of botanical notes<br />

for cocktails and I should be<br />

ready to launch it early next<br />

year,” he says.<br />

He’s also concocting at<br />

new spirit range that he’s<br />

keeping under wraps at the<br />

moment but hopes it will<br />

be ready to launch mid- to<br />

late-2023.<br />

“For the last six months<br />

I’ve been experimenting on a<br />

couple of completely different<br />

spirits. Like everything,<br />

it takes a little bit of time and<br />

some of the ones I'm working<br />

on are quite complicated.<br />

They will definitely showcase<br />

some interesting and not so<br />

well-known New Zealand<br />

botanicals.”<br />

There will also be 700ml<br />

bottles of Holland Road range<br />

of gins on offer next year<br />

to complement the popular<br />

500ml.<br />

And, after the success at<br />

the New Zealand awards,<br />

Terry is eying up some of the<br />

international spirit awards<br />

for 2023.<br />

“We have been asked by a<br />

few people if we'd like to put<br />

in some products. It's not as<br />

it's not as cheap as you think<br />

to enter a single product and<br />

then you got the freight and<br />

all these other issues you<br />

got to deal with when you're<br />

doing international competitions.<br />

We're going to look at<br />

that next year and probably<br />

pinpoint two or three that we<br />

could enter because it would<br />

be nice to see how we stand<br />

on that.”<br />

Based in Eureka and operating<br />

out of a humble home<br />

garage set-up, Holland Road<br />

distillery started life out as a<br />

hobby and has grown to operate<br />

commercially in the past<br />

two years.<br />

It’s an impressive set up,<br />

with a state-of-the-art copper<br />

still, several stainless-steel<br />

holding tanks and all the gear<br />

required to craft and bottle<br />

the three award-winning gins.<br />

Of course, like a lot of projects<br />

that start out as a hobby,<br />

Holland Road has morphed<br />

into an obsession for Terry,<br />

and has taken over more and<br />

more of the garage as his<br />

interest in gin has grown.<br />

While Holland Road is<br />

part time and growing, Terry<br />

is still at the helm of his business<br />

ResinCraft that supplies<br />

fibreglass materials and<br />

mould making products to<br />

boat builders, surfboard makers,<br />

special effects studios,<br />

crafters and more.<br />

Holland Road started<br />

small about seven years ago<br />

with Terry brewing gin in<br />

a one-litre copper still and<br />

using his friends as taste<br />

testers.<br />

The branding was conceived<br />

in 2019 when Terry<br />

decided to go commercial.<br />

The image of a 17th century<br />

plague doctor might seem<br />

inspired now but little did<br />

Terry know that the Covid<br />

pandemic was just around the<br />

corner.<br />

Hidden behind crow-like<br />

masks, plague doctors relied<br />

on the innate power of botanicals<br />

both as protective talismans<br />

and as a source of natural<br />

healing.<br />

Inspired by these ancient<br />

traditions, Terry sources<br />

natural botanicals long used<br />

for their protective qualities,<br />

he particularly favours<br />

New Zealand native botanicals,<br />

including pohutukawa<br />

stamen, harakeke seeds,<br />

kawakawa berries and leaves,<br />

totora and the bark of a<br />

100-year-old rimu.<br />

Just like the growth in<br />

popularity of craft beers, gin<br />

has seen a resurgence in New<br />

Zealand.<br />

The handful of commercial<br />

distilleries in New Zealand 15<br />

years ago has grown to almost<br />

150, with about 85% specialising<br />

in gin. Most of these, like<br />

Holland Road, are boutique,<br />

hand-crafted operations.<br />

Gin is made by infusing a<br />

neutral spirit with botanical<br />

ingredients during the distillation<br />

process. Terry sources<br />

a whey-based ethanol from<br />

Fonterra, as well as sugar<br />

cane and grain-based ethanol<br />

from New Zealand companies<br />

importing from overseas.<br />

Procuta Associates<br />

Urban + Architecture<br />


Contact us 07 839 6521<br />


10 WAIKATO BUSINESS NEWS - RECAP <strong>2022</strong><br />

A box of chocolates<br />

from the Government!<br />

After a very busy and challenging immigration year the<br />

Government has come to the party and delivered its Xmas<br />

present with nurses finally being added to the Green List<br />

(Tier 1) residence category.<br />

Why it has taken so long to make<br />

an obvious and urgent “quick fix”<br />

to enable nurses (& midwives<br />

and other medical specialists) to now be able<br />

to directly, and immediately, apply for New<br />

Zealand residence is beyond common sense.<br />

The Government has also taken this<br />

opportunity to add additional “in-demand”<br />

roles, such as machinery and crane<br />

operators, motor mechanics, telecom<br />

technicians and (all) teachers to Tier 2 of<br />

the Green List. This enables these workers<br />

to be eligible for New Zealand residence<br />

after working in such roles for two years.<br />

The Green List provides a suitably<br />

dynamic policy vehicle to respond to skill<br />

shortage demands by providing residence<br />

pathways to migrants considering a move to<br />

New Zealand. Both migrants and employers<br />

need this certainty to inform their decision<br />

making and future planning. Registered<br />

Auditors will also be added to the Tier 1<br />

(straight-to-residence) List in March 2023.<br />

In response to the bus and truck driver<br />

shortage a “limited residence pathway”<br />

will be developed with the transport sector<br />

to attract migrants into these roles. It will<br />

be interesting to see what the end result<br />

looks like, and how this will align with other<br />

residence policy thresholds.<br />

Immigration settings and processes<br />

play a key role in the decisions of migrant<br />

workers to decide on New Zealand, as<br />

opposed to, say, Australia or Canada. But<br />

this is only one factor. Other important<br />

considerations include the work role, pay<br />

and conditions, cost of living, lifestyle,<br />

schooling, social environment, support<br />

from friends or family, and the relocation<br />

timing, process and cost. Currently there<br />

is reasonable interest in New Zealand, but<br />

this can be attributed, at least in part, to the<br />

pent-up demand from having our borders<br />

closed for 2 years. It remains to be seen if<br />

this interest will continue through 2023.<br />

How the tide has turned. One of this<br />

Government’s election promises was to<br />

reduce immigration, and to “discourage”<br />

low skilled migration, and here we are now<br />

providing residence pathways to bus and<br />

truck drivers. The world is certainly a very<br />

different place now, and the last three years<br />

have markedly changed the employment<br />

and immigration landscape. Reality and<br />

practicality are finally prevailing, but this<br />

is unlikely to right-the-ship, and it will<br />

continue to be a real challenge for New<br />

Zealand to attract the skills it needs, both<br />

now and in the future. There is not a lot<br />

that can be done to dress-up jobs to make<br />

them more attractive than what they are,<br />

so, in the long term, it may come down<br />

to making the immigration process itself<br />

one which is welcoming, fast, efficient and<br />

customer friendly, and which differentiates<br />

us favourably from other countries. Media<br />

reports confirm we are not there yet!<br />

Working within immigration this<br />

past year has certainly been like a box of<br />

chocolates – you never know what you are<br />

going to get every day. Just over a month<br />

ago the Minister said the Green List would<br />

be reviewed next year, and that the policy<br />

for partners of Accredited Employer Work<br />

Visa holders to only be issued a visitor visa<br />

would start in <strong>December</strong> - and then all this<br />

has now changed. This has been a common<br />

theme during the year as immigration<br />

policies have chopped, changed and backtracked<br />

in line with the loudest voices.<br />

Interestingly, the one policy change the<br />

Government has stuck to its guns on, the<br />

new Active Investor Policy, has proved<br />

“underwhelming”, to say the least.<br />

Kudos to the Government for the timely<br />

delivery of its box of chocolates, no doubt we<br />

will be eating from the same box throughout<br />

2023!<br />

Rabobank head office<br />

makes strategic move<br />

to Hamilton<br />

Rabobank New Zealand’s new head<br />

office in Hamilton — the Rabobank<br />

Centre — opened its doors at the<br />

end of last year and the bank’s<br />

employees have settled into their<br />

new office space in Union Square at<br />

the south-end of the city’s CBD.<br />

H<br />

ome to around 80<br />

Rabobank New<br />

Zealand employees,<br />

the move saw 50 head office<br />

staff make the move north<br />

from Wellington to join the<br />

<strong>Waikato</strong> regional team, who<br />

had previously been based in<br />

the bank’s Hamilton office on<br />

London Street.<br />

Rabobank NZ CEO Todd<br />

Charteris says the bank’s head<br />

office staff were now settled in<br />

their new home in Hamilton<br />

and the bank had enjoyed a<br />

successful <strong>2022</strong>.<br />

“Overall, it’s been a really<br />

positive year for the bank<br />

which has seen us bring on<br />

a number of new clients and<br />

further grow our agri lending<br />

portfolio.<br />

“This healthy portfolio<br />

growth is in line with our market<br />

growth strategy and is a<br />

further demonstration of our<br />

ongoing commitment to New<br />

Zealand’s food and agribusiness<br />

sector.”<br />

Another key achievement<br />

for the bank in <strong>2022</strong>, Charteris<br />

says, was the work it had done<br />

to grow and strengthen rural<br />

communities.<br />

“We’ve been able to significantly<br />

ramp-up our activity<br />

in this area over the last 12<br />

months following the launch<br />

of our Rabo Community Fund<br />

- a new fund which was set up<br />

in late 2021 to build resilience<br />

in rural communities and is<br />

funded by an annual contribution<br />

from Rabobank New<br />

Zealand.<br />

“The Community Fund has<br />

allowed us to support a range<br />

of activities that align with<br />

one or more of the key themes<br />

linked to the work being undertaken<br />

by the Rabo Client Councils<br />

– groups of the bank’s clients<br />

in New Zealand who work<br />

with the bank to address industry<br />

and community challenges<br />

in farming and agribusiness.<br />

Major initiatives supported by<br />

the fund in <strong>2022</strong> include our<br />

Financial Skills workshops for<br />

farmers - which have run in 27<br />

locations around the country<br />

in <strong>2022</strong> and been attended by<br />

close to 500 farmers – and the<br />

development of the new Grow<br />

board game which will be used<br />

in secondary schools from next<br />

year to help build knowledge<br />

and understanding of food<br />

production.”<br />

A joint initiative between<br />

Rabobank, Te Whare Wānaka o<br />

Aoraki Lincoln University and<br />

the Agribusiness in Schools<br />

Programme Rabobank initiative<br />

to support to help build<br />

knowledge and understanding<br />

of food production will be used<br />

as a study tool by secondary<br />

school students across New<br />

Zealand in 2023.<br />

The new ‘Grow’ board<br />

game, created to support<br />

learning by year 11 students<br />

studying National Certificate<br />

of Educational Achievement<br />

(NCEA) Agribusiness, was<br />

officially launched at the Fieldays<br />

Opportunity Grows Here<br />

Careers Hub.<br />

It touches on all the major<br />

topics included within the agribusiness<br />

curriculum and provides<br />

students with a fun way<br />

to acquire and reinforce the<br />

course content.<br />

Copies of the board game<br />

are now being mass produced<br />

and several sets will be sent to<br />

the more than 100 schools participating<br />

in the Agribusiness<br />

in Schools programme in time<br />

for the start of the 2023 school<br />

year.<br />

Charteris says a key focus<br />

for 2023 would on helping the<br />

bank’s food and agri lending<br />

clients to navigate the uncertain<br />

environment currently<br />

facing the sector.<br />

“Despite starting off the<br />

year with record or near-record<br />

pricing for many agricultural<br />

commodities, commodity<br />

prices have pulled back as<br />

global markets react to growing<br />

recessionary fears. We’ve<br />

also seen farmer margins<br />

squeezed due to higher interest<br />

costs and sky rocketing prices<br />

for farm inputs like fuel, fertiliser<br />

and feed. On top of this,<br />

farmers are grappling with<br />

a host of regulatory changes<br />

impacting the sector and, as a<br />

result, confidence among the<br />

nation’s food producers is currently<br />

subdued.<br />

“Over the months ahead,<br />

we’ll be staying in close contact<br />

with our clients to ensure they<br />

factor these cost increases into<br />

their financial plans so they can<br />

they either consolidate their<br />

financial position for ‘leaner<br />

times’ or to position themselves<br />

to expand their business as<br />

opportunities arise. We’ll also<br />

be helping our clients develop<br />

and implement sustainability<br />

solutions that best meet their<br />

unique needs. And we strongly<br />

believe the best way to do this<br />

is through meaningful engagement<br />

that provides our clients<br />

with the right information so<br />

they can make good decisions<br />

for their business.”<br />

“We remain positive about<br />

the long-term prospects for<br />

New Zealand’s food and agribusiness<br />

sector, and we’ll continue<br />

working closely with<br />

our clients so they can adapt<br />

their farm strategies and systems<br />

to ensure they thrive in a<br />

fast-changing world.”<br />

Level 2<br />

586 Victoria Street<br />

Hamilton 3204<br />

Level 3<br />

50 Manners Street<br />

Wellington 6011<br />

07 834 9222<br />

enquiries@pathwaysnz.com<br />

Level 2<br />

586 Victoria Street<br />

pathwaysnz.com<br />

Level 3<br />

50 Manners Street

WAIKATO BUSINESS NEWS - RECAP <strong>2022</strong> 11<br />

Mission Dumpling and Club Ramen<br />

are full steam ahead<br />

From the restaurant mecca of Auckland<br />

to small town Ngāruawāhia, the Mission<br />

Dumpling team have established a loyal<br />

following of dumpling lovers since the<br />

<strong>Waikato</strong> <strong>Business</strong> <strong>News</strong> caught up<br />

with the trio in August.<br />

B<br />

orn<br />

out of necessity<br />

and a love of Asian-influenced<br />

street food,<br />

brothers Jasper and Ludo<br />

Maignot and Jasper’s partner<br />

Celeste Thornley embarked<br />

on fresh ramen production<br />

and six months ago they<br />

branched out into making<br />

dumplings.<br />

Based at their shop on Jesmond<br />

Street in Ngāruawāhia,<br />

Mission Dumpling is part<br />

ramen and dumpling production<br />

space, part retail store<br />

for fresh frozen dumplings<br />

and part takeaway joint for<br />

hot and steamy dumplings.<br />

“It's been an awesome<br />

journey settling into such a<br />

wonderful community and<br />

we have people coming from<br />

Hamilton, Huntly and even<br />

Auckland,” Celeste says.<br />

“Establishing ourselves as<br />

a go-to food destination in<br />

such a short period of time is<br />

a huge success for us. Given<br />

we are only operating three<br />

days a week, we feel really<br />

lucky to have managed this.”<br />

It hasn’t’ all been smooth<br />

sailing, Celeste says, especially<br />

coming to grips with<br />

the large-scale dumpling<br />

and ramen manufacturing<br />

processes.<br />

“It's a constant learning<br />

curve but we have learnt<br />

so much and looking back<br />

we have ironed out so many<br />

issues since we opened up.”<br />

Their first foray into<br />

the foodie business in the<br />

<strong>Waikato</strong> was with Club<br />

Ramen, a fresh version of the<br />

popular two-minute noodles.<br />

“We spent a lot of our<br />

life as poor students and<br />

we were trying to figure out<br />

why no one had done a fresh<br />

two-minute noodle,” Celeste<br />

says.<br />

After a difficult start trying<br />

to get their heads around how<br />

to deal with the supermarkets,<br />

they are now moving the<br />

original chilled Club Ramen<br />

Establishing<br />

ourselves as<br />

a go-to food<br />

destination in<br />

such a short<br />

period of time is<br />

a huge success<br />

for us. Given<br />

we are only<br />

operating three<br />

days a week, we<br />

feel really lucky<br />

to have managed<br />

this<br />

to a pantry product, which<br />

will kick off mid-2023.<br />

Logistically this means the<br />

shelf life of the pantry version<br />

is longer and the turnover<br />

of dated products is less<br />

frequent.<br />

The flavours of Asia are<br />

nothing new to trained chefs<br />

Jasper and Ludo, their Auckland<br />

restaurants Chinoiserie,<br />

Kiss, Kiss, Happy Boy and<br />

Love Exposure all offered<br />

Asian-inspired cuisine.<br />

With a passion for Asian<br />

street food, which is not so<br />

easy to get in smalltown<br />

<strong>Waikato</strong>, the idea for Mission<br />

Dumpling was formulated<br />

around the dinner table<br />

while handmaking hundreds<br />

of dumplings.<br />

The move away from the<br />

big smoke couldn’t have come<br />

a better time, they sold their<br />

last restaurant business just<br />

before the first Covid lockdown;<br />

little did they know<br />

what was around the corner<br />

for the hospitality industry.<br />

It seems each step they’ve<br />

taken in their hospitality<br />

journey has led them to the<br />

place they are now.<br />

From working in the Melbourne<br />

restaurant scene,<br />

where Jasper learnt the ropes<br />

for setting up a food establishment<br />

to doing the hard<br />

yards in Auckland, the Mission<br />

Dumpling team are loving<br />

the new pace.<br />

Trust Marks 29 Years with Record<br />

Number of Scholarships<br />

After nearly three<br />

decades of careful stewardship<br />

of the generous<br />

legacy left behind by the late<br />

David Johnstone, this year<br />

has seen an unprecedented 31<br />

scholarships to <strong>Waikato</strong> young<br />

people embarking on tertiary<br />

study. David Johnstone was a<br />

pioneering <strong>Waikato</strong> farmer and<br />

philanthropist who sought to<br />

support the efforts of science,<br />

engineering, teaching, and tech<br />

students long after his lifetime,<br />

and in the 29 years of annual<br />

scholarship awards in his name,<br />

<strong>Waikato</strong> students have received<br />

a total of approximately $3.7<br />

million.<br />

The David Johnstone Charitable<br />

Trust, administered by<br />

Perpetual Guardian, began its<br />

operations in 1991, the year<br />

after Mr Johnstone’s death. The<br />

first of the annual scholarships<br />

were awarded in 1993.<br />

The annual David Johnstone<br />

Charitable Trust Awards<br />

ceremony, recently held at the<br />

University of <strong>Waikato</strong>, marked<br />

a two-year stretch of record-setting<br />

distributions of the annual<br />

scholarships. In 2021 30 scholarships<br />

were awarded, then<br />

a record and a substantial<br />

increase on the previous yearly<br />

average of 21. This year’s 31<br />

scholarships is a new high, with<br />

the trust acknowledging excellence<br />

in the applicant pool and<br />

heightened financial pressure<br />

on those embarking on tertiary<br />

studies.<br />

The trustees expect scholarship<br />

recipients, after their first<br />

year of study, to make themselves<br />

available to mentor new<br />

students and return to their<br />

nominating secondary school<br />

to promote the scholarships to<br />

students and staff.<br />

Each student has received<br />

$6,000 to start their tertiary<br />

career in 2023. Six secondary<br />

school leavers have been given<br />

financial support to begin their<br />

studies at the <strong>Waikato</strong> Institute<br />

of Technology and 25 students<br />

are going to the University of<br />

<strong>Waikato</strong>. With the annual David<br />

Johnstone scholarships administered<br />

through the trust now<br />

totalling approximately $3.7<br />

million as the 30th anniversary<br />

of the scholarships approaches<br />

in 2023, hundreds of <strong>Waikato</strong><br />

school leavers have been helped<br />

to realise their potential in tertiary<br />

education in science, engineering,<br />

teaching and technology<br />

thanks to Mr Johnstone’s<br />

determination to give other<br />

ambitious, hard-working young<br />

people the gift of learning – he<br />

left school at an early age and<br />

channelled his own education<br />

dream into the charitable trust.<br />

University of <strong>Waikato</strong><br />

Health, Engineering, Computing<br />

& Science lecturer Dr<br />

Chanelle Gavin received a<br />

David Johnstone Charitable<br />

Trust scholarship in 2010 when<br />

she started her engineering<br />

studies at <strong>Waikato</strong>.<br />

“Personally, I found it<br />

enabled me to focus more on<br />

my tertiary studies as I was<br />

less concerned about financial<br />

pressure. Additionally, this<br />

scholarship enabled me to take<br />

up other opportunities that<br />

arose during my studies. This<br />

included a work placement in<br />

a different part of New Zealand<br />

where I otherwise may<br />

not have been able to afford<br />

accommodation. This scholarship<br />

ultimately placed me in an<br />

academic career that I love, the<br />

support was invaluable in helping<br />

me pursue my chosen field<br />

of study, for which I am incredibly<br />

grateful”<br />

Perpetual Guardian’s Hamilton<br />

branch manager Brendan<br />

Reidy says it was good to get<br />

back to presenting the awards<br />

in person after a remote Zoom<br />

presentation in 2021.<br />

“The record number of<br />

scholarship recipients reflects<br />

both the extremely high quality<br />

of applicants and the extent<br />

of genuine need for financial<br />

support. It has always been<br />

challenging for many capable,<br />

ambitious, and hard-working<br />

students to fund their tertiary<br />

studies, and the pressures are<br />

only growing.<br />

“We believe David Johnstone<br />

would be gratified by how<br />

many people his generosity and<br />

foresight has helped directly<br />

over the past 29 years. His<br />

vision for furthering the education<br />

of young people in <strong>Waikato</strong><br />

is captured and protected in<br />

the trust deed and criteria for<br />

scholarship applications, and it<br />

is the privilege of the trustees to<br />

play a role in fulfilling a legacy<br />

that sets a standard for all education-focused<br />

trusts in New<br />

Zealand.<br />

“The David Johnstone Charitable<br />

Trust has also benefitted<br />

over the years from generous<br />

public support which<br />

has enabled us to expand our<br />

scholarship distributions. Anyone<br />

can donate to the trust<br />

directly or via their wills and be<br />

reassured that all gifted funds<br />

will go directly to students,<br />

who tell us these awards are<br />

life-changing.”<br />

The trustees of the David<br />

Johnstone Charitable Trust<br />

extend their thanks to David<br />

Lloyd, who remains a trustee<br />

but has stepped down this year<br />

as chair of the trust after 18<br />

years. Lloyd’s years of service<br />

and commitment stem from a<br />

personal connection; his family<br />

was close with David Johnstone’s<br />

family.<br />

<strong>Waikato</strong>-based Edgar Wilson<br />

has been appointed as the<br />

new chair.<br />

A former secondary school<br />

teacher of 28 years, Wilson is<br />

now a highly experienced director<br />

of trusts focused on child<br />

welfare, healthcare for Pasifika<br />

peoples and independent tertiary<br />

education, among other<br />

key education, community<br />

engagement, and change management<br />


Seasons Greetings!<br />

From business to business<br />

Our team<br />

STUDIO<br />


Ellie Neben<br />

ellie@dpmedia.co.nz<br />


Warren<br />

Gilbertson<br />


Janine Jackson<br />

editor@dpmedia.co.nz<br />


Deidre Morris<br />

Ph: (07) 838 1333<br />

Mob: 027 228 8442<br />

deidre@dpmedia.co.nz<br />

-<br />

STUDIO<br />

Copy/Proofs:<br />

studio@dpmedia.co.nz<br />


accounts@dpmedia.co.nz<br />

The team at <strong>Waikato</strong> <strong>Business</strong><br />

<strong>News</strong> wishes you a safe and<br />

happy festive season.<br />

The <strong>Waikato</strong> <strong>Business</strong> <strong>News</strong><br />

office will close from:<br />

Thursday, 22 <strong>December</strong><br />

until Monday, 9 January 2023<br />



Joanne Poole<br />

Ph: (07) 838 1333<br />

Mob: (021) 507 991<br />

2/1 Riro Street, Hamilton<br />

Ph: (07) 838 1333<br />

www.wbn.co.nz<br />

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www.dpmedia.co.nz<br />

Your recruitment<br />

asset in <strong>Waikato</strong>.<br />

Wishing you a safe and happy Christmas<br />

and a prosperous New Year.<br />

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Christmas, is that your hearts<br />

peace and happiness<br />

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WAIKATO BUSINESS NEWS - RECAP <strong>2022</strong> 13<br />


Proud Sponsors<br />

Happy Off-Season<br />

From Hamilton’s # 1 Real Estate Team<br />



Mayor Paula Southgate HAMILTON CITY COUNCIL<br />

<strong>2022</strong> year in review: looking up, and looking forward<br />

As we start packing for<br />

holidays, planning<br />

summer barbecues,<br />

and long days at the beach, it’s<br />

also a great time to reflect. Like<br />

many around New Zealand,<br />

<strong>2022</strong> was a successful year for<br />

us, but sometimes also a very<br />

challenging one. There were<br />

many major proposed changes<br />

to the local government and the<br />

way council works. We battled<br />

through plan changes, reform,<br />

and intensification mandates,<br />

and have sought to find solutions<br />

for each that works best<br />

for our city and our people.<br />

We had broader challenges,<br />

too, with Covid continuing<br />

to impact on our social and<br />

economic wellbeing.<br />

As an example of good economic<br />

and community wellbeing,<br />

as Mayor, I am fortunate to<br />

have the chance to take part in<br />

the very best celebrations and<br />

milestones our city reaches.<br />

Those truly wonderful achievements<br />

are the moments that<br />

come to mind when I reflect<br />

over the last year.<br />

Our city hosted the ICC<br />

Women’s Cricket World Cup -<br />

the first of many international<br />

women’s sporting events still to<br />

come! We opened our new zoo<br />

entrance and café, a new Egyptian<br />

garden at Hamilton Gardens,<br />

and celebrated the first<br />

Matariki public holiday. There<br />

were many other fabulous<br />

events and commemorations<br />

held across the city. We have<br />

more exciting events on the<br />

horizon, too, an exciting one<br />

being the FIFA Women’s Football<br />

World Cup playoffs, which<br />

begin in February.<br />

<strong>2022</strong> was also a year very<br />

much focused on our city’s<br />

future, and how we plan to provide<br />

for our fast-growing city<br />

and its people. We celebrated<br />

the opening of major roads<br />

such as the Resolution Drive<br />

extension, the Cobham Drive<br />

interchange, and the Hamilton<br />

section of the <strong>Waikato</strong><br />

Expressway. We also saw wonderful<br />

funding announcements<br />

for Hamilton such as the $150<br />

million Infrastructure Acceleration<br />

Fund, and only a few weeks<br />

ago, the $43 million from Waka<br />

Kotahi for sustainable transport<br />

projects.<br />

Those grants will help us<br />

over the next few years to continue<br />

the same momentum<br />

and deliver critical projects for<br />

Hamiltonians, despite the challenging<br />

economic period that<br />

looks set to continue.<br />

We know that nationally, the<br />

outlook for 2023 is subdued as<br />

the Reserve Bank works to pull<br />

down inflation. Higher interest<br />

rates have seen the number of<br />

new houses being built in Hamilton<br />

decline since the beginning<br />

of the year.<br />

However, Hamilton is wellplaced<br />

to manage this trend. In<br />

<strong>2022</strong>, we had record levels of<br />

industrial development driven<br />

by the opening of Ruakura.<br />

There is also strong ongoing<br />

development in Northgate -<br />

126,000m2 worth $152 million<br />

in the year to September<br />

<strong>2022</strong> - which is an increase of<br />

more than 200% on 2021 figures.<br />

International businesses<br />

like Kmart and Maersk understand<br />

the benefits that Hamilton<br />

offers and have chosen to<br />

relocate here - fantastic news<br />

for local job opportunities.<br />

We are strategically positioned,<br />

have a strong and<br />

diverse economy, and a positive<br />

long-term growth outlook. As<br />

with the industrial, commercial,<br />

and central government<br />

funding invested in Hamilton<br />

- and our continued population<br />

growth - it’s clear that more<br />

people are realising that our<br />

beautiful river city is the place<br />

to be.<br />

Our passionate and dedicated<br />

team at council will keep<br />

on with the hard work and continue<br />

our <strong>2022</strong> successes into<br />

2023.<br />


C H A M B E R The year that was - <strong>2022</strong><br />

This year was about building a<br />

cohesive board and operations<br />

team where everyone rolled up their<br />

sleeves, so they in turn could support<br />

business owners, and we could<br />

keep our promise to create positive<br />

connections, community engagement<br />

and collaborative advocacy.<br />

Uncertainty and challenges continue<br />

as we head into 2023.<br />

Despite these, we were delighted at<br />

the optimism and mood in the room<br />

at our Meet the Mayor event where<br />

we outlined workstreams we wanted<br />

Waipa District Council to engage.<br />

1. Combatting Crime<br />

The Chamber has been active<br />

in the crime space, given the<br />

escalation of crime, we have a duty<br />

of care to both our retailers and<br />

wider community.<br />

We understand it’s not all up to<br />

councils, but council do have a role<br />

to play.<br />

2. The voice of business<br />

To ensure, the business voice<br />

remains strong, growth well<br />

managed, and sector specific issues<br />

are on the radar, 2023 will see the<br />

creation of a business panel.<br />

A select group of CEO’s will represent<br />

their industry and together tackle key<br />

issues, with the ultimate goal being,<br />

to create Economic Innovation.<br />

3. SH1<br />

The Chamber supports and<br />

advocates for the completion of<br />

the C2P Expressway and activate<br />

Southern Links underway.<br />

We asked that this continues as a<br />

priority for elected members, for<br />

both safety and to unlock economic<br />

development potential.<br />

4. <strong>Business</strong> touchpoints<br />

at Council<br />

We asked WDC to take a “how can<br />

we help attitude” when dealing with<br />

business - from consents<br />

to compliance.<br />

5. Workforce Talent<br />

We urged for collaboration and<br />

strategy in which to market our<br />

district and attract desperately<br />

needed talent.<br />

6. <strong>Business</strong> Round up<br />

We asked for a quarterly round<br />

up on relevant issues for our<br />

business community.<br />

7. Local Procurement<br />

As advocates of Totally Locally,<br />

the Chamber suggested a review<br />

of Council suppliers and where<br />

possible, utilise businesses<br />

within the district.<br />

We have a number<br />

of relevant<br />

workstreams,<br />

advocacy projects<br />

and initiatives that we<br />

remain committed to in 2023.<br />

FROM<br />







Mayor Jacqui Church WAIKATO DISTRICT COUNCIL<br />

K<br />

ia ora. What a year we<br />

have had.<br />

We finally got back<br />

to some sort of ‘new’ normal.<br />

But make no mistake, Covid-19<br />

is still with us and the effects of<br />

the pandemic, both economic<br />

and social, mean that a lot of<br />

people are still doing it tough.<br />

Despite all this, there have been<br />

many highlights at council.<br />

The $1 billion Sleepyhead<br />

development in Ohinewai was<br />

given the green light by the<br />

Environment Court.<br />

We released the Pōkeno Public<br />

Realm Concept Plan which<br />

brings together various projects<br />

within the town’s centre, which<br />

aim to transform Pōkeno into a<br />

vibrant, people-centric community<br />

destination.<br />

Two more local area blueprints<br />

for Port <strong>Waikato</strong> and<br />

Gordonton were adopted,<br />

following consultation with<br />

communities to identify their<br />

unique aspirations.<br />

A new skatepark has<br />

opened in Tuakau, playground<br />

upgrades have been completed<br />

at Huntly, Meremere and Te<br />

Kauwhata, the new boat ramp<br />

was built at The Elbow near<br />

Aka Aka and the new community<br />

facility at Whatawhata is<br />

almost done.<br />

Work is well under way in<br />

the multi-million-dollar Raglan<br />

Wharf upgrade project.<br />

That’s just a snapshot, a<br />

lot has been going on. Most of<br />

it was done while I was part<br />

of the previous council as a<br />

councillor.<br />

So, the most significant<br />

aspect of <strong>2022</strong> at council for me<br />

is around representation.<br />

Firstly, our wards within the<br />

district changed to reflect more<br />

accurately the communities<br />

they represent.<br />

We welcomed the addition<br />

of two Māori wards in our<br />

district.<br />

And that brings me to the<br />

elections, obviously a massive<br />

personal highlight for me.<br />

We are a new and dynamic<br />

council with nine new councillors<br />

with a rich depth of governance,<br />

community and business<br />

experience.<br />

We now have five Māori<br />

councillors who bring a breadth<br />

of cultural knowledge.<br />

Of our 14 councillors, nine<br />

are female, which is new for<br />

council, along with me as the<br />

first <strong>Waikato</strong> District Council<br />

female mayor.<br />

There are interesting times<br />

ahead, with the local government<br />

reforms and the three<br />

waters reforms going on. But for<br />

now, we need to focus on what<br />

is best for our communities.<br />

Future focusing the council<br />

on a business-like footing is a<br />

priority, to best deliver as many<br />

of the planned capital and operational<br />

projects council has<br />

engaged on with residents and<br />

ratepayers.<br />

There are complex and<br />

possibly rocky roads ahead<br />

for us all, however changes<br />

and reforms also create<br />

opportunities.<br />

We’ve added a Sustainability<br />

and Wellbeing Committee<br />

to the governance structure to<br />

reflect the changing nature of<br />

local government that is focusing<br />

more on the four wellbeings<br />

of social, economic, environmental<br />

and cultural priorities.<br />

We are also creating a Rural<br />

Advisory Forum working group<br />

to identify our important and<br />

key rural sector stakeholders<br />

to enhance their voice in our<br />

district<br />

We are all fully committed to<br />

focusing on the best outcomes<br />

for the most important asset of<br />

our district, which is our people.<br />

So, we will continue to plan<br />

and deliver our vision of Liveable,<br />

Thriving and Connected<br />

Communities to the best of our<br />

abilities.<br />

I ask you to keep talking<br />

with us so we can, together,<br />

evolve our mighty <strong>Waikato</strong> district<br />

- the beating heart of the<br />

golden triangle of Aotearoa,<br />

New Zealand - for the betterment<br />

of us all.<br />

Here’s wishing you a fabulous,<br />

fun and safe summer festive<br />

season.<br />

Mayor Susan O’Regan WAIPĀ DISTRICT COUNCIL<br />

I<br />

n early <strong>December</strong>, I officiated<br />

at my first citizenship<br />

ceremony as<br />

Mayor, an occasion we hold<br />

at Waipā three or four times<br />

a year to formally welcome<br />

new citizens to New Zealand<br />

and more specifically to our<br />

district. New adult citizens<br />

are required to attend these<br />

ceremonies; it is not a case of<br />

choosing to come along. They<br />

include a formal oath or affirmation,<br />

expressing loyalty to<br />

New Zealand. All councils are<br />

required to hold such ceremonies<br />

and all Mayors officiate,<br />

resplendent in our chains,<br />

looking far more powerful<br />

than we are.<br />

As a new Mayor, officiating<br />

for the first time, I had<br />

assumed the ceremony would<br />

be a pleasant enough tickbox<br />

exercise, yet another<br />

bureaucratic hurdle our new<br />

New Zealanders would stoically<br />

and politely endure. For<br />

most, gaining citizenship has<br />

been a long and bumpy road.<br />

How wrong I was, and how<br />

pleased I was to be wrong.<br />

I am a naturally curious<br />

person, keen to hear people’s<br />

stories and understand what<br />

makes them tick. I wanted to<br />

know why they had come to<br />

New Zealand, and particularly<br />

to Waipā.<br />

At the ceremony, I was in a<br />

room awash with stories, told<br />

by people from South Africa,<br />

Argentina, France, Britain,<br />

Australia and the Philippines.<br />

They were generous in sharing<br />

deeply personal experiences.<br />

And in doing so, they gave me<br />

a sense of perspective that at<br />

this time of year, tired from a<br />

challenging 12 months, we can<br />

all lack.<br />

I have rarely left a room<br />

feeling so grateful.<br />

I spoke to people who left<br />

their country following home<br />

invasions and the brutal slaying<br />

of family members; I heard<br />

from people who had never<br />

slept with their lights out. I<br />

spoke to those who assumed<br />

everything – everything – will<br />

get stolen, at some point.<br />

Parents told me with unrestrained<br />

joy that, upon arriving<br />

in New Zealand some years<br />

ago, their little boy was able to<br />

play in their yard for the first<br />

time, no longer frightened of<br />

being ‘stolen’. An American<br />

woman, who moved here for<br />

love, was heading back to the<br />

US for the first time in eight<br />

years, taking her family back<br />

for Christmas.<br />

The stories were both<br />

heart-breaking and joyful, and<br />

I was moved by every single<br />

one. It was the perfect time of<br />

year to be reminded that while<br />

not everything in right in New<br />

Zealand and indeed Waipā –<br />

there is far more right than<br />

wrong.<br />

I don’t want to down-play<br />

the very real challenges we<br />

have, including those being<br />

experienced right now, by<br />

families everywhere. Waipā<br />

is not perfect – far from it.<br />

We enjoy a wonderful district,<br />

but our huge growth remains<br />

constantly challenging. Those<br />

challenges will come into very<br />

sharp focus next year as we<br />

finalise our annual budget and<br />

see starkly there is not – and<br />

never will be – enough money<br />

to satisfy the many demands<br />

made of our council.<br />

Nor do I want to dismiss<br />

the challenges our nation<br />

faces. We will head into <strong>2022</strong><br />

to face huge inflationary pressures,<br />

ongoing skill shortages<br />

already impacting all of us,<br />

and a general election that is<br />

more likely to drive us apart<br />

than bring us together.<br />

On that basis, I will cherish<br />

my memory of our citizenship<br />

ceremony earlier this month<br />

when we warmly welcomed 29<br />

more people into our Waipā<br />

community. Each person was<br />

full of hope and optimism,<br />

determined to forge better<br />

lives for themselves and their<br />

families.<br />

They were also profoundly<br />

grateful. Grateful to officially<br />

be a New Zealander, and<br />

grateful to live in our gorgeous<br />

district as part of the wider<br />

Waipā whānau.<br />

That is something I had in<br />

common with all of them, and<br />

I thank them for reminding<br />

me. As I head into Christmas,<br />

I have already been given the<br />

precious gift of perspective.<br />

One of my goals for 2023 will<br />

be to hang on to that perspective,<br />

and to encourage others<br />

to do the same.<br />

Happy Christmas.<br />


<strong>2022</strong> has been an exciting<br />

year, dominated by challenges,<br />

change and opportunity<br />

for the South <strong>Waikato</strong><br />

District Council and our<br />

communities.<br />

Amid the challenges of<br />

COVID, Central Government<br />

progressed significant proposed<br />

changes to local government<br />

that will change our organisation<br />

going forward.<br />

Since the announcement<br />

on the three waters reform, our<br />

council joined Communities 4<br />

Local Democracy (C4LD), in<br />

trying to get the Government<br />

to slow down and look at some<br />

alternative models that may be<br />

a better fit for our country, and<br />

our district. Our council has also<br />

publicly announced support<br />

for the Government to consider<br />

another alternative proposal<br />

presented by the Mayors of<br />

Auckland City, Christchurch and<br />

Waimakariri.<br />

Three waters accounts for<br />

32% of our operating costs and<br />

18% of our assets. Based on this,<br />

the impact on our council and<br />

how we operate will be significant.<br />

Our most significant concerns<br />

remain - these are losing<br />

our local voice, loss of control of<br />

our assets and that the current<br />

proposed model may not be the<br />

best or only suitable model. At<br />

the time of writing, we still have a<br />

lot of unanswered questions.<br />

I do want to reassure our<br />

community however, that if the<br />

reforms do go ahead, our waters<br />

infrastructure will be handed to<br />

the new entity in a good state to<br />

continue to serve South <strong>Waikato</strong><br />

communities.<br />

The review of the RMA is also<br />

underway. This will likely affect<br />

how much of a say council and<br />

our community has in how we<br />

tackle critical national issues like<br />

land use, housing, biodiversity<br />

management, climate change<br />

and freshwater quality.<br />

Council is focussed on promoting<br />

the South <strong>Waikato</strong> as<br />

a great place to live, work and<br />

invest through our Space to<br />

Grow attraction and business<br />

development platforms. We<br />

have worked hard with our partners<br />

and stakeholders to bring<br />

in new jobs and development to<br />

the district and attract Central<br />

Government funding. The OFI<br />

dairy factory getting underway,<br />

Toi Ohomai Trade Training Centre<br />

is nearing completion, Impact<br />

Hub South <strong>Waikato</strong> opened, residential<br />

and business growth<br />

cell zoning, Putāruru retirement<br />

village announced, Overdale<br />

residential development broke<br />

ground, to name just a few, are<br />

all putting the South <strong>Waikato</strong> on<br />

the map.<br />

Council’s collaboration with<br />

the South <strong>Waikato</strong> Investment<br />

Fund Trust (SWIFT) continues.<br />

Our crucial work together on a<br />

range of initiatives is attracting<br />

new businesses, providing business<br />

training and positioning the<br />

South <strong>Waikato</strong> for the future.<br />

The South <strong>Waikato</strong> WORKIT<br />

programme run through Mayors<br />

Taskforce for Jobs and funded<br />

by the Ministry for Social Development<br />

has successfully delivered<br />

75 permanent placement<br />

positions for young people in the<br />

district.<br />

Council took the bull by the<br />

horns in <strong>2022</strong> by supporting,<br />

facilitating, attracting and seeking<br />

economic opportunities to<br />

grow and improve our district<br />

and respond to our growing population<br />

and towns.<br />

We can’t slow down. We are<br />

rising to the challenge of growth<br />

and 2023 looks set to be another<br />

big year filled with growth initiatives,<br />

strategic town plans, industrial<br />

start-ups, business success<br />

and community advancement.


The festive season is here<br />

again and as we look<br />

forward to Christmas<br />

and the New Year, it’s a good<br />

chance to reflect on the year<br />

that’s been and to come. I am<br />

honoured to have been elected<br />

as Mayor of the Matamata-Piako<br />

district at this year’s<br />

elections and want to extend<br />

my thanks to everyone who<br />

voted for me and my fellow<br />

councillors. I’m surrounded<br />

by a passionate team, with an<br />

ideal mix of experience and<br />

fresh ideas, who are ready to<br />

get the best possible outcomes<br />

for the Matamata-Piako<br />

community.<br />

Local government is facing<br />

a number of challenges right<br />

now, with three major reforms<br />

underway and the cost of living<br />

crisis affecting council - just<br />

like it affects everyone else. We<br />

are going to have to make some<br />

tough decisions over the coming<br />

months. But despite these<br />

challenges, we’re also looking<br />

forward to driving forward<br />

some game-changing projects<br />

for the district.<br />

My vision for our district<br />

is to create a thriving local<br />

economy that operates within<br />

a sustainable environmental<br />

framework. Adequate land will<br />

be zoned to not only facilitate<br />

growth today but also into the<br />

future - including residential<br />

and industrial, and everything<br />

in between.<br />

Waste management will<br />

be fit for purpose and residents<br />

will be embracing the<br />

idea of a ‘circular economy’<br />

which will be enabled by<br />

resource recovery centres that<br />

divert resources from landfill<br />

- including food waste, which<br />

is a significant contributor of<br />

methane emissions in landfills.<br />

Our towns will be accessible<br />

for pedestrians and cyclists<br />

- including mobility scooter<br />

users and families with pushchairs.<br />

Community sport and<br />

recreational facilities (including<br />

playgrounds) and green<br />

spaces will be well-designed<br />

and well-used supporting<br />

health and social wellbeing<br />

outcomes for all. The look and<br />

feel of our town centres will be<br />

vibrant and welcoming. This<br />

in turn will help attract people<br />

and business including health<br />

services to our towns.<br />

In 2021/22 we saw the<br />

ground work underway for a<br />

number of larger projects that<br />

will continue over the years<br />

to come. The Governance<br />

Group was established for the<br />

Te Aroha Spa project, and a<br />

project manager appointed.<br />

We made good progress on<br />

the additional water supply<br />

for Morrinsville and co-designed<br />

a master plan for the<br />

Morrinsville Rec Grounds,<br />

which will guide our planning<br />

and spending in years to come.<br />

We also kicked off the Pride of<br />

Place project, which aims to<br />

get all three of our town centres<br />

buzzing. I’m excited to<br />

watch these projects progress<br />

over the next 12 months.<br />

Thriving communities are<br />

about more than just the infrastructure<br />

– they’re about the<br />

people. This council will focus<br />

on building closer relationships<br />

with our community, and<br />

mutual understanding - building<br />

trust, and working alongside<br />

the army of volunteers and<br />

experts who already make this<br />

district a great place to live. I<br />

look forward to working alongside<br />

our community over the<br />

next few years to ensure Matamata-Piako<br />

continues to grow<br />

and thrive.<br />

Merry Christmas and a<br />

Happy New Year.<br />

Mayor Max Baxter Ōtorohanga District Council<br />

Our community and<br />

council have had a<br />

difficult year with the<br />

continued disruption and<br />

impact of COVID-19. This<br />

has put pressure on our tight<br />

staffing levels, but I am continuously<br />

proud of our councillors,<br />

chief executive Tanya Winter<br />

and the team for keeping our<br />

core services going and for our<br />

success in delivering our promises<br />

to the community.<br />

Through the Long-Term<br />

Plan 2021-2031 we heard that<br />

our community wanted us<br />

to build and maintain stronger,<br />

more productive relationships<br />

with our partners and<br />

stakeholders, particularly local<br />

iwi, and work collectively to<br />

improve the wellbeing of our<br />

communities. We're well on<br />

that journey with the appointment<br />

of two key roles, Cassidy<br />

Temese as our kaitakawaenga/<br />

iwi relations advisor and Nardia<br />

Gower as our group manager<br />

community and strategy, and by<br />

strengthening our relationship<br />

with the Ōtorohanga District<br />

Development Board.<br />

Population projections<br />

estimate Ōtorohanga township<br />

growing in population<br />

by 14-31% in the next 25 years<br />

which will provide many opportunities<br />

for our business sector.<br />

We have worked closely with<br />

our community to produce the<br />

Ōtorohanga Town Concept Plan<br />

that lights the path for the township’s<br />

future growth and community<br />

wellbeing. This plan has<br />

identified key actions the community<br />

helped develop, so will<br />

guide future projects for council,<br />

and provide direction to<br />

help create the future our community<br />

wants. This includes<br />

the revitalisation and upgrade<br />

of Maniapoto Street. Early next<br />

year we embark on the concept<br />

plans for Kāwhia and Aotea,<br />

and the rural communities.<br />

Through Mayors Task Force<br />

for Jobs, a nationwide network<br />

of which I chair, we secured<br />

over $700,000 that was injected<br />

into our district to support job<br />

seekers and businesses. This<br />

localised programme, delivered<br />

through the Ōtorohanga<br />

Employment Hub, addresses<br />

our unique challenges, key<br />

industries and works alongside<br />

our people achieving 109 placements<br />

in the 2021-<strong>2022</strong> year.<br />

Our staff and elected members<br />

are now in a fit for purpose,<br />

healthy, and collaborative<br />

environment following the<br />

refurbishment of our offices<br />

at 17 Maniapoto Street. While<br />

some may argue that council<br />

shouldn’t spend money on<br />

council, we have an obligation<br />

to ensure our staff, councillors<br />

and community are safe and<br />

that key infrastructure which<br />

had reached its end of life was<br />

replaced. We'd love to take<br />

the community through the<br />

Mayor John Robertson Waitomo District Council<br />

W<br />

aitomo District is<br />

the heart of the<br />

King Country. Our<br />

farming roots are in sheep,<br />

beef, dairy and forestry with<br />

their associated industries and<br />

employers such as meat works<br />

and timber yards. Quarrying<br />

is also here, feeding specialist<br />

products that use lime.<br />

The district’s world-famous<br />

limestone landscape is best<br />

known for Waitomo Caves, one<br />

of New Zealand’s leading tourist<br />

destinations. A number of<br />

boutique tourism businesses<br />

surround the Waitomo Village<br />

cluster, offering caving and<br />

adventure tourism, even beauty<br />

therapy and massage.<br />

The filming of Sir Peter Jackson’s<br />

The Hobbit: An Unexpected<br />

Journey a number of<br />

years ago brought the cast and<br />

film crew to Denize Bluffs Farm<br />

in Piopio. Hairy Feet Waitomo,<br />

site of Trollshaw Forest in the<br />

film, opened post-filming for<br />

personalised tours of those<br />

filming locations along with our<br />

spectacular countryside. The<br />

location has been used to film<br />

other television commercials on<br />

a massive scale, including Bud<br />

Light’s Super Bowl “dilly dilly”<br />

ad, seen by millions of viewers<br />

around the world.<br />

We’re not short of café<br />

culture and good coffee in<br />

Waitomo District either.<br />

Piopio’s Fat Pigeon Café was<br />

recently named the top rural<br />

café on the North Island by<br />

www.theurbanlist.com. The<br />

success of the café has spawned<br />

The Fat Owl Motel and Restaurant<br />

around the corner and The<br />

Fat Kiwi in nearby Ōtorohanga.<br />

The King Country has an<br />

amazing history, especially in<br />

the period between 1850 and<br />

1900. The Crown was kept at<br />

bay through this time. This history<br />

is represented at the 150<br />

year old Te Kuiti Paa, gifted by<br />

Te Kooti.<br />

Our district has a long history<br />

of sporting tradition, having<br />

raised world class athletes<br />

such as Rob Waddell, Jenny<br />

May Coffin, Dr Farah Palmer<br />

and Sir David Fagan. And I will<br />

be in remiss if I didn’t mention<br />

All Blacks the late Sir Colin<br />

Meads and brother Stan Meads,<br />

from the Waitete Rugby Club.<br />

With three high schools and<br />

many primary schools of a rural<br />

tradition, education remains a<br />

priority for our community. We<br />

welcome new students.<br />

The Gallagher Recreation<br />

building so you can see the completed<br />

project. We will be sharing<br />

details on how we’ll offer<br />

this opportunity soon, keep an<br />

eye on our Facebook page and<br />

in the paper!<br />

I was humbled to join our<br />

iwi in parliament at the third<br />

and final reading of the Ngāti<br />

Maniapoto Settlement. Council<br />

formally acknowledges Te<br />

Nehenehenui and congratulates<br />

them on their milestone settlement<br />

with the Crown. Ōtorohanga<br />

District Council are<br />

committed to working toward<br />

honouring Te Tiriti o Waitangi<br />

in partnership with Te Nehenehenui<br />

and look forward to supporting<br />

them and their aspirations<br />

for the betterment of<br />

Maniapoto descendants and all<br />

who live within the Ōtorohanga<br />

District.<br />

Centre consisting of two indoor<br />

basketball courts and a fitness<br />

centre opens early in 2023 at Te<br />

Kuiti High School. This unique<br />

partnership between the council,<br />

the school and the Ministry<br />

of Education will deliver state<br />

of the art facilities to our youth<br />

and the wider region.<br />

A recent increase in new<br />

housing construction, with lots<br />

of local employment opportunities,<br />

brings growth to our<br />

district. We welcome new residents,<br />

new employers, and new<br />

retailers.<br />

Our district is keen to shop<br />

and support local. There is<br />

Lastly, we had our local body<br />

elections this year and I would<br />

like to take this opportunity<br />

to thank everyone that turned<br />

out and voted. In particular, I<br />

want to congratulate our first<br />

Rangiātea Māori Ward councillors<br />

Jaimee Tamaki and Roy<br />

Willison. We will serve you all to<br />

the best of our ability. The community<br />

has a voice and it needs<br />

to be heard. Healthy democracy<br />

depends on it. It doesn’t have to<br />

wait until each three-year election<br />

cycle though. Your councillors<br />

are available to hear your<br />

thoughts and there are plenty of<br />

opportunities to have your say<br />

through our consultations, public<br />

drop-in sessions or simply<br />

sending us an email. We will be<br />

embarking on our Long-Term<br />

plan process and coming to<br />

halls and parks near you in the<br />

coming year. We look forward<br />

to hearing what your vision for<br />

our future looks like.<br />

regeneration happening in Te<br />

Kuiti’s town centre, as we turn<br />

the corner from population loss<br />

to population growth. If you<br />

have a business looking to relocate,<br />

give us a call.

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Vodafone and ‘One New Zealand’ …<br />

new year, new problem?<br />

In my last article, 1 I wrote about how trade marks should be<br />

‘distinctive’ – that is, capable of distinguishing one business’s<br />

goods or services from those of other businesses. I referred<br />

to Vodafone New Zealand’s re-brand to ONE NEW ZEALAND<br />

this year and reported how the decision to change to ONE<br />

NEW ZEALAND was met with mixed reviews. Needless to<br />

say, that wouldn’t have been the response Vodafone wanted.<br />

Also what Vodafone<br />

would not want is<br />

advice that the 18<br />

trade mark registrations it has<br />

obtained for the word marks<br />


ONE NZ are possibly invalid;<br />

so too 9 applications to register<br />

the new ‘O one.nz’ logo mark<br />

and 4 applications to register<br />

the word mark ONE GOOD<br />

KIWI.<br />

Why? Because the<br />

applications to register these<br />

marks were not originally filed<br />

in Vodafone’s name. They were<br />

filed in the names of Baycity<br />

Communications Limited<br />


NZ/‘O one.nz’ marks) and Te<br />

Rourou, Vodafone Aotearoa<br />

Foundation Tāpui (Limited)<br />

(ONE GOOD KIWI marks).<br />

This fact is important<br />

because of another principle<br />

of trade mark law: that when<br />

a person applies to register a<br />

trade mark, that person (the<br />

applicant) must be the owner of<br />

all the rights in the trade mark<br />

and must, if they are not using<br />

the subject trade mark, have “a<br />

sufficiently definite intention<br />

to use the trade mark”. If an<br />

applicant is not the owner and/<br />

or does not have “a sufficiently<br />

definite intention to use the<br />

trade mark”, registration of the<br />

subject mark can be refused or<br />

revoked.<br />

In Vodafone’s case,<br />

it appears that Baycity<br />

Communications and Te<br />

Rourou – both of which are<br />

wholly owned by Vodafone<br />

– filed the applications<br />

pursuant to an arrangement<br />

whereby they were to act<br />

as nominees or trustees of<br />

Vodafone as the beneficial<br />

owner, with the intention that<br />

the applications be assigned/<br />

transferred to Vodafone when<br />

the appropriate time came. 2<br />

If this is correct, then,<br />

according to current legal<br />

principle and despite later<br />

assignment of the applications<br />

to Vodafone, 3 it is possible<br />

that as at 1 September 2021,<br />

when the subject applications<br />

were filed with IPONZ, neither<br />

Baycity Communications<br />

nor Te Rourou could validly<br />

claim to be the owners of all<br />

the rights in the subject trade<br />

marks. It is also possible that<br />

as at 1 September 2021 neither<br />

Baycity Communications nor<br />

Te Rourou could validly claim<br />

to have had an intention to use<br />

the subject trade marks. On<br />

either basis, the registrations<br />

for the ONE NEW ZEALAND<br />

and ONE NZ word trade<br />

marks are possibly invalid,<br />

and 9 applications to register<br />

the ‘O one.nz’ logo mark and<br />

4 applications to register the<br />

ONE GOOD KIWI word mark<br />

similarly invalid. 4<br />

This is perhaps why, on<br />

the very date (28 September<br />

<strong>2022</strong>) it announced the change<br />


Vodafone filed a swathe of new<br />

applications to register its ‘O<br />

one.nz’ logo and associated<br />

ONE trade marks (but not,<br />

interestingly, its ONE NEW<br />

ZEALAND or ONE NZ word<br />

trade marks).<br />

Readers will note that I have<br />

said Vodafone’s registrations<br />

and applications are ‘possibly<br />

invalid’, not ‘likely invalid’<br />

or ‘are invalid’. The reasons<br />

for this are two-fold: first, the<br />

law concerning assignment<br />

of trade mark applications in<br />

circumstances such as these<br />

is currently under scrutiny;<br />

and second, under the Trade<br />

Marks Act 2002, references<br />

in the Act to ‘use’ of a trade<br />

mark by the owner includes<br />

“use by a person other than the<br />

owner if that use is authorised<br />

by, and subject to, the control<br />

of the owner”. This is why the<br />

following statement appears<br />

on the Trade Marks Register<br />

among the details for most<br />

applications and registrations:<br />

The mark is being used<br />

or proposed to be used, by<br />

the applicant or with his/<br />

her consent, in relation to the<br />

goods/services<br />

If, under challenge,<br />

Vodafone could establish<br />

that the subject trade marks<br />

were proposed to be used<br />

by Vodafone with Baycity<br />

Communications’ and Te<br />

Rourou’s consent, then<br />

arguably the registrations<br />

and the applications are<br />

perfectly valid. This finding<br />

would accord with the practice<br />

of an IP holding company<br />

registering trade marks which<br />

it has no intention of using<br />

itself but which it authorises<br />

others to use under licence.<br />

The first IP take home for<br />

2023 then is this: if you are<br />

planning on starting a new<br />

business and are proposing<br />

to use an incorporated entity<br />

as your trading vehicle, you<br />

are best to incorporate that<br />

entity and then apply, in that<br />

entity’s name, to register your<br />

name or logo as a trade mark.<br />

If you don’t, and you apply to<br />

register the trade mark in your<br />

own personal name first, you<br />

could find your application<br />

successfully opposed or your<br />

registration subsequently<br />

invalidated by a third party.<br />

Neither is desirable.<br />

When a person<br />

applies to<br />

register a trade<br />

mark, that<br />

person (the<br />

applicant) must<br />

be the owner of<br />

all the rights in<br />

the trade mark<br />

1 https://wbn.co.nz/<strong>2022</strong>/11/16/<br />

all-for-one-and-one-for-all/<br />

2 As to why Vodafone chose this<br />

filing strategy I can only guess, but<br />

given the filing dates for the ONE NEW<br />

ZEALAND and ONE NZ word marks<br />

(1 September 2021) I assume it was<br />

because either Vodafone had not settled<br />

on the new name or it was trying to hide<br />

its choice from its competitors. Given<br />




Ben Cain is a Senior Associate<br />

at James & Wells.<br />

He can be contacted at<br />

07 957 5660 (Hamilton),<br />

07 928 4470 (Tauranga)<br />

and<br />

benc@jaws.co.nz.<br />

the Trade Marks Register is a public<br />

register, however, it would not have<br />

taken too much detective work to uncover<br />

Vodafone was behind the applications.<br />

3 The relevant registrations and<br />

applications are now in the name of<br />

Vodafone New Zealand Limited.<br />

4 Noting Assistant Commissioner<br />

Glover’s comments at [156]-[163] in<br />

NZME. Publishing Limited v Trade<br />

ME Limited [2017] NZIPOTM 22 on<br />

what appears to have been a similar<br />

arrangement between the original<br />

applicant and the subsequent owner.<br />

IP protection, simplified.<br />

We’ve been championing innovation since 1979.<br />

A safe pair of hands delivering outstanding results.<br />


Fieldays <strong>2022</strong> – that is a wrap!<br />

WAIKATO BUSINESS NEWS - RECAP <strong>2022</strong> 19<br />

Fieldays <strong>2022</strong> has officially closed<br />

the gates on its 54th event.<br />

Postponed from its usual June<br />

spot to run four days at the end of<br />

November, visitors revelled in the<br />

mostly sunnier weather, swapping<br />

gumboots for jandals.<br />

T<br />

he approximately<br />

75,000 crowd across<br />

the four days enjoyed<br />

the large-scale event where<br />

there was something for<br />

everyone.<br />

New Zealand National<br />

Fieldays Society chief executive<br />

Peter Nation says they<br />

expected a reduced attendance,<br />

due to the timing,<br />

lower confidence levels in the<br />

economy and supply chain<br />

issues still evident for many.<br />

“These impacts are amplified<br />

by lower staffing levels,<br />

and ever present Covid,<br />

which unfortunately despite<br />

the postponement decision to<br />

ease this concern hasn’t gone<br />

away. We are living in very<br />

challenging times, and I think<br />

our event may have reflected<br />

these challenges.<br />

“From our early discussions<br />

with our exhibitors it<br />

appears as though many have<br />

seen genuine sales, along<br />

with positive discussions and<br />

have enjoyed the very focused<br />

interactions with the visitors,<br />

that may not have transpired<br />

with the traditional larger<br />

scale event.”<br />

Hansa Chippers managing<br />

director Martin Vogel has<br />

been exhibiting at the event<br />

for a number of years and<br />

anticipated a smaller attendance,<br />

but was pleasantly<br />

surprised to see a number of<br />

existing customers and introduce<br />

their brand to a whole<br />

new audience.<br />

“For sure, Fieldays is<br />

about connecting customers<br />

with our products, but it’s<br />

also about showing support<br />

for our rural communities<br />

and networking with other<br />

businesses and people from<br />

the sector. The event has<br />

become much more than just<br />

a sales event for us. While we<br />

thought sales would be down<br />

and they were, it was still a<br />

great opportunity to engage<br />

with existing customers who<br />

took the time to visit,” he<br />

says.<br />

“For our team, it provided<br />

the opportunity for<br />

more engagement with other<br />

exhibitors as well as a lot of<br />

learning and team bonding.<br />

Bring on 2023.”<br />

Opening day of the event<br />

was plagued by torrential<br />

downpours, making both<br />

visitors and exhibitors wonder<br />

if they were in fact, back<br />

in June. With weather clearing<br />

for the remainder of the<br />

event, many visitors and<br />

exhibitors alike took advantage<br />

of the finer weather to<br />

stop chat and connect with<br />

clients, friends and family as<br />

they would at a regular June<br />

event.<br />

“Early indications show<br />

that we had a large new audience<br />

attend the event, which<br />

is great. We know many people<br />

do not come every year<br />

and for some returning after<br />

a break of some five years,<br />

they were surprised to be able<br />

to interact with such a vast,<br />

and sometimes new exhibitor<br />

group as well,” Nation says.<br />

Travelling all the way<br />

from Winton, dairy farmer’s<br />

Leanne and Jason Erb used<br />

the event as an excuse to get<br />

off the farm for the first time<br />

in six months.<br />

“Timing wasn’t ideal<br />

because we have silage and<br />

cropping, but we made it<br />

work. We needed to be there,”<br />

Leanne says. “We were able<br />

to have more in depth and<br />

productive conversations,<br />

than previously.”<br />

Coromandel regular Ian<br />

Boyack who had travelled<br />

from Cooks Beach says he<br />

enjoyed not having to arrive<br />

in fog and leave in the dark.<br />

“I managed to catch up<br />

friends that I hadn’t seen for<br />

a while and enjoyed the calibre<br />

of exhibitors and innovation.<br />

It has really evolved<br />

from when I first came over<br />

25 years ago.”<br />

First-timers to Fieldays<br />

Bronwyn Struthers and Peter<br />

Burston travelled down from<br />

Auckland to attend the summer<br />

event.<br />

We’d also like to<br />

open people’s<br />

minds up to the<br />

possibilities of<br />

trees – anything<br />

that’s a fossil<br />

fuel today can<br />

be made from<br />

a tree in the<br />

future.<br />

“We have never been to<br />

Fieldays before, so this was<br />

a great first experience for<br />

us,” Bronwyn says. “With<br />

the weather being lovely, we<br />

jumped in the car first thing<br />

in the morning and headed to<br />

the Base to park and caught<br />

the bus in.”<br />

A keen home tinkerer,<br />

Peter made a beeline to the<br />

Innovations Hub and was<br />

amazed by the talent and<br />

inventions on show.<br />

“I could have spent all day<br />

in there talking to those creators,<br />

they had some really<br />

cool systems on show. We will<br />

definitely be back next year. I<br />

will also be keeping a look out<br />

for some of those names in<br />

the headlines as there is a lot<br />

of talent in that room.”<br />

This year’s Innovations<br />

Award winners, The University<br />

of <strong>Waikato</strong>, SNPShot,<br />

Riverwatch and Delta Waterways<br />

walked away with a<br />

share from the $60,000 prize<br />

pool and feedback from the<br />

market on their innovations.<br />

Although not an award<br />

winner, early-stage finalist<br />

and newcomer Rob Tinholt<br />

says, “I thoroughly enjoyed<br />

the opportunity to get feedback<br />

on my product and to<br />

meet other likeminded entrepreneurs<br />

who have been<br />

through the process and are<br />

now exhibiting their product<br />

in their own right at the<br />

event. This is where I would<br />

like to be in the next few<br />

years – and hopefully take<br />

out an award win or two on<br />

the way.”<br />

Society programme manager<br />

Steve Chappell says it<br />

has been great to see the calibre<br />

of entries this year.<br />

“The level of enquiry for<br />

the 2023 Innovations Awards<br />

is really strong. It’s fair to say<br />

innovation is our DNA, and<br />

Fieldays Innovation Awards<br />

is a true reflection of that,<br />

particularly for the primary<br />

sector.”<br />

Alongside the ever-popular<br />

Innovations Hub and<br />

Awards, Fieldays and a sector<br />

advisory group launched Fieldays<br />

Forestry Hub with an<br />

official opening by Minister<br />

O’Connor. Four years in the<br />

making, the new hub proved<br />

to be a great success, with 35<br />

exhibitors showcasing everything<br />

from fencing clips to<br />

artificial intelligence disease<br />

predictors.<br />

“We worked with the sector<br />

advisory and exhibitors to<br />

make sure this hub was telling<br />

the story of this important<br />

industry to Aotearoa, it’s<br />

not about carbon farming,<br />

but the journey and innovation<br />

within the sector. Popular<br />

exhibits within the hub<br />

were showcasing best practice<br />

waterway planting and<br />

end product laminate beams<br />

which have an earthquake<br />

resistance greater than reinforced<br />

concrete making it<br />

popular for builds in highrisk<br />

areas like the capital or<br />

low-lying areas that may be<br />

subject to liquefaction which<br />

can undermine the integrity<br />

of our concrete constructions,”<br />

Nation says.<br />

Hub spokesperson<br />

Alex Wilson says that the<br />

multi-billion-dollar forestry<br />

sector is a major employer in<br />

New Zealand, employing over<br />

35,000 people in both yearround<br />

and seasonal jobs.<br />

“We’d also like to open<br />

people’s minds up to the<br />

possibilities of trees – anything<br />

that’s a fossil fuel today<br />

can be made from a tree in<br />

the future. We’ll have bioplastic<br />

vine clips, leather<br />

shoes tanned with pine bark<br />

tannin, biofuel insights and a<br />

showcase of how drone technology<br />

is a game changer,”<br />

Alex says.<br />

With the event returning<br />

to its traditional winter dates<br />

in 2023 from 14– 17 June,<br />

planning is already underway<br />

for both exhibitors and the<br />

Fieldays team. Circle the date<br />

in the calendar for the quintessential<br />

kiwi event where<br />

gumboots and bush shirts<br />

will again reign supreme.

20 WAIKATO BUSINESS NEWS - RECAP <strong>2022</strong><br />

Celebrating <strong>Waikato</strong><br />

<strong>Business</strong> Success<br />

The <strong>Waikato</strong> is characterised by highly<br />

efficient, family-run companies, with<br />

wonderful family values and purpose.<br />

They were on show and<br />

team members proudly,<br />

if somewhat nervously,<br />

awaited the big reveal at the<br />

sold-out <strong>Business</strong> Awards gala<br />

dinner in early November.<br />

It was fitting that the Foster<br />

Construction Group-supported<br />

Supreme Award went to<br />

one of our manufacturing<br />

members: Profile Group.<br />

The judges commented:<br />

“Their structures,<br />

processes and more<br />

importantly, people, set<br />

the standard for service<br />

excellence both nationally and<br />

internationally. The customer<br />

and their care is the centre of<br />

their world.<br />

“Profile Group are world<br />

class role models around future<br />

vision, long-term strategy,<br />

innovation and product<br />

design, operational execution,<br />

ongoing commitment and an<br />

ethos of genuine care for the<br />

people, community, Aotearoa<br />

and the environment.”<br />

Their win also underscored<br />

how important manufacturing<br />

is to the <strong>Waikato</strong> economy and<br />

how far under the radar our<br />

manufacturing gems fly.<br />

It is a little-known fact that<br />

the <strong>Waikato</strong> is recognised as<br />

the second-largest aluminium<br />

manufacturing region in the<br />

Southern Hemisphere and<br />

is the hub for the production<br />

of high-quality aluminium<br />

products, in particular<br />

extruded products. Directly,<br />

this industry provides<br />

hundreds of jobs, and supplies<br />

the input material for a<br />

wide range of downstream<br />

manufacturers.<br />

Aluminium products are<br />

an integral part of keeping<br />

our buildings warm and dry,<br />

forming window frames,<br />

roofing and cladding, as<br />

well as a myriad of other<br />

building components. <strong>Waikato</strong><br />

aluminium manufacturers<br />

also provide key inputs to<br />

industries all over New Zealand<br />

– their products are used to<br />

make internal partitioning,<br />

louvred roofs, boats, buses,<br />

trains, containers, tanks, gates,<br />

scaffolds, ladders and more.<br />

The other category winners<br />

came from all corners of the<br />

<strong>Waikato</strong>. One of our favourite<br />

categories is the micro<br />

business of the year. Most<br />

businesses start out as micro,<br />

so it was fitting that bedding<br />

giant Sleepyhead, who sponsor<br />

the award, also started out in a<br />

garage many years and a few<br />

generations ago.<br />

The award went to<br />

Coromandel butchery The<br />

Chopping Block – a big win for<br />

the families of Chelsea Geldard<br />

and Matthew Colvin. If you<br />

are up in Coromandel over the<br />

summer break, pop in and try<br />

their outstanding service and<br />

products.<br />

Showing how connected<br />

the <strong>Waikato</strong> has become, the<br />

sustainability award went<br />

to MyNoke from Taupo who<br />

now source some of their<br />

raw material from Hamilton.<br />

Noke means worm in Māori.<br />


By Don Good, CEO of <strong>Waikato</strong><br />

Chamber of Commerce.<br />

The quote of the night went<br />

to GM Phil Holland who,<br />

in congratulating his team,<br />

included a shout out to their 3<br />

billion (and growing) unpaid<br />

worm employees who 24/7<br />

turn waste into vermicast for<br />

your garden.<br />

Representing our region’s<br />

vital agricultural sector in the<br />

winner’s circle this year was<br />

MilktechNZ who took out the<br />

innovation award and CEO of<br />

the year for Gustavo Garza.<br />

Gustavo dreamt up<br />

Milktech just five years ago,<br />

and he’s since built a business<br />

that is a leader in designing<br />

electronic milking cup<br />

removers with future-proof<br />

technology and accessories for<br />

herringbone and rotary cow<br />

sheds.<br />

But more than that, it’s a<br />

business built on a foundation<br />

of trust and respect between a<br />

group of closeknit family and<br />

friends. At Milktech nobody is<br />

bigger than anyone else, and<br />

Gustavo will put overalls on<br />

and get out there on the farm if<br />

he needs to.<br />

Nominations for the 2023<br />

<strong>Business</strong> Awards open in April.<br />

If you know of an individual or<br />

business you think would be a<br />

worthy winner, now is the time<br />

to encourage them to consider<br />

putting themselves forward.<br />

Late Night Lounge<br />

Celebrates One Year<br />

Since Opening<br />

It’s been just over a year since Ernest, Hamilton's late night<br />

lounge, opened its doors, bringing a touch of elegance and a<br />

more adult drinking environment to the local hospitality scene.<br />

Owner Craig Loveday<br />

says after a rough start<br />

during lockdown last<br />

year it feels good to celebrate<br />

Ernest’s success.<br />

“We had our bumps in the<br />

road opening last year due to<br />

the lockdowns. We were 10<br />

weeks delayed. But when we<br />

finally opened our doors to<br />

the public, we received overwhelming<br />

support and since<br />

then it has gone from strength<br />

to strength.”<br />

The name<br />

Ernest is a nod<br />

to American<br />

author Ernest<br />

Hemingway who<br />

was known to<br />

enjoy a drink<br />

or two<br />

It took Loveday two years of<br />

planning to open Ernest, which<br />

meant finding the perfect venue<br />

and staff that could carry off the<br />

Ernest attitude to customers<br />

Craig Loveday<br />

and service.<br />

His idea behind the space<br />

was to ‘bring the bars of the<br />

UK to New Zealand’, creating a<br />

space where guests could talk,<br />

enjoy great drinks and experience<br />

top service, something he<br />

saw as lacking in the Hamilton<br />

hospitality scene.<br />

Loveday and his partner<br />

Ruth spent three months renovating<br />

the storied building<br />

themselves, turning the former<br />

home of Lady H, Shakes, Gravity<br />

and Oh Seven into a place<br />

that they would want to enjoy a<br />

Haedyn Woollaston<br />

night out.<br />

Kiwi chef Haedyn Woollaston<br />

has been at the helm<br />

since the beginning and continues<br />

to share his passion for<br />

showcasing seasonal produce.<br />

He worked across the ditch<br />

for nine years, with the highlight<br />

of his career being head<br />

chef of Yabba Dabba landing<br />

the restaurant a spot in the top<br />

100 restaurants in Western<br />

Australia restaurants guide, followed<br />

by a series of gold plate<br />

awards.<br />

The name Ernest is a nod to<br />

American author Ernest Hemingway<br />

who was known to enjoy<br />

a drink or two.<br />

Creating a sophisticated<br />

haven in Ernest, Craig went for<br />

midnight blue interior, luxurious<br />

sofas, a chill-hop playlist<br />

and table service paired with a<br />

variety of drinks and cocktails,<br />

bar bites and some larger plates<br />

The bar serves up New Zealand<br />

wine and craft beer, as well<br />

as a stunning selection of cocktails,<br />

offering a “Trust the Bartender”<br />

service for those who<br />

are feeling a bit more adventurous.<br />

If you’re peckish, the<br />

kitchen offers New Zealand’s<br />

finest fresh and seasonal ingredients<br />

in a delicious array of<br />

snacks and share plates.<br />

Connect - Grow - Inspire - Represent

WAIKATO BUSINESS NEWS - RECAP <strong>2022</strong> 21<br />

The transition is quick<br />

Hilux SR & SR5<br />

Available Now<br />

Test Drive today at your nearest Ebbett Toyota<br />

Ebbett Toyota Hamilton: 5 Kahu Crescent, Te Rapa Park, Hamilton 3200, 07 838 0499<br />

Ebbett Toyota Morrinsville: 85 Avenue Road North, Morrinsville 3372, 07 889 7678<br />

Ebbett Toyota Te Awamutu: 29 Kihikihi Road, Te Awamutu 2400, 07 872 0017

22 WAIKATO BUSINESS NEWS - RECAP <strong>2022</strong><br />

Hamilton property market bucks the national<br />

trend with uptick in sales and enquiries<br />

Back in March, Lodge Real Estate director Jeremy<br />

O’Rourke said New Zealand was experiencing an<br />

artificially suppressed housing market. As borders<br />

reopened, house prices, alongside demand, could<br />

reignite as those locked out through MIQ restrictions<br />

return looking for somewhere to live.<br />

A<br />

t the time, he said<br />

New Zealand was<br />

operating in a false<br />

market with our borders<br />

closed and people hunkered<br />

down in a semi-lockdown<br />

state as Omicron numbers<br />

continue to rise.<br />

Throughout February<br />

there had still been multiple<br />

offers made on many quality<br />

Hamilton homes, although<br />

foot traffic at open homes<br />

had been down because of<br />

Omicron.<br />

Fast forward to November<br />

and O’Rourke says Hamilton’s<br />

property market is<br />

bucking the national trend,<br />

with an uptick in November<br />

sales as first home buyers and<br />

investors seek bargains and<br />

lock in interest rates before<br />

they rise further.<br />

Both sales and settlements<br />

in the Hamilton market<br />

picked up in November after<br />

a very slack October.<br />

“Our figures for November<br />

will finish up with around<br />

200 sales, an increase on 170<br />

in October. There is renewed<br />

interest in the Hamilton market,<br />

particularly in the first<br />

home and investor sectors,”<br />

O’Rourke says.<br />

A lot of those<br />

people are<br />

professionals<br />

who are coming<br />

to the city. They<br />

want to rent until<br />

they understand<br />

the suburbs and<br />

where they want<br />

The uptick bucks the<br />

national trend with recent<br />

surveys by the Real Estate<br />

Institute finding nearly half<br />

of all agents (48 percent)<br />

were seeing less people at<br />

open homes, less people in<br />

auction rooms and less sales<br />

overall.<br />

“We would normally start<br />

to see listings drop off going<br />

into <strong>December</strong> but we’re seeing<br />

an increase in listings and<br />

well marketed properties are<br />

selling,” says Jeremy.<br />

He says experienced investors<br />

are keeping an eye out for<br />

bargains with property prices<br />

forecast to fall further, up to<br />

20 percent, by 2023.<br />

Investors had renewed<br />

interest as rental yields<br />

improved with prices coming<br />

back but rents still rising.<br />

“Many investors are predicting<br />

there will be even<br />

greater opportunities in the<br />

real estate market in 2023 but<br />

they are already active and<br />

looking in Hamilton,” he says.<br />

Total Mortgages director<br />

Jordan Cameron says first<br />

home buyers have their<br />

deposits together and wanted<br />

to lock in current interest<br />

rates before they increased<br />

further with the Reserve<br />

Bank’s Official Cash Rate<br />

expected to peak at 5.5 percent<br />

in 2023.<br />

“We had our biggest<br />

month ever in November and<br />

we’re tracking to increase on<br />

that in <strong>December</strong>. There is a<br />

lot of activity happening in<br />

the Hamilton market across<br />

all sectors from first home<br />

buyers and investors,” he<br />

says.<br />

Around 37 percent of<br />

people who rented homes<br />

through Lodge Rentals in<br />

November were from out of<br />

town pointing to ongoing<br />

interest in the city as a place<br />

to live and work.<br />

“A lot of those people are<br />

professionals who are coming<br />

to the city. They want to rent<br />

until they understand the<br />

suburbs and where they want<br />

to buy. Those people will be<br />

buyers in the 2023 property<br />

market,” O’Rourke says.<br />

“It’s feeling like there is<br />

some light at the end of the<br />

tunnel. There are some positive<br />

signals in the Hamilton<br />

market which is exciting for<br />

2023.”<br />

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