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Business Action | Spring 2023

Spring 2023 issue of the independent North Devon-based business magazine covering news on business and enterprise in the area. This issue includes profiles of all the finalists in the North Devon Business Awards 2023 plus new vibrant high street stores, young entrepreneurs and local business directory listings.

Spring 2023 issue of the independent North Devon-based business magazine covering news on business and enterprise in the area. This issue includes profiles of all the finalists in the North Devon Business Awards 2023 plus new vibrant high street stores, young entrepreneurs and local business directory listings.

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usiness<br />

ACTION<br />

north enterprise<br />

devon<br />

growth<br />

innovation<br />

news & views<br />

business-action.co.uk | <strong>Spring</strong> <strong>2023</strong> | @businessactionm


usiness<br />

ACTION<br />

Vol 5 Issue 1 – <strong>Spring</strong> <strong>2023</strong> – distribution 2,000<br />

WELCOME<br />

Robert Zarywacz<br />

Editor & Publisher<br />

t: 07971 176044<br />

e: robertz@business-action.co.uk<br />

@robertz<br />

Welcome to the fifth yearof<br />

<strong>Business</strong><strong>Action</strong>magazine.<br />

Andthefourthyearofour<br />

NorthDevon<strong>Business</strong>Awards<br />

SPRING <strong>2023</strong> CONTENTS<br />

business-action.co.uk/plans<br />

Welcome................................................................................................................. ii<br />

National ambassador for manufacturing................................................. ii<br />

Young enterprise: A clinic of her own....................................................... 1<br />

Young enterprise: New business launches digital billboards........ 1<br />

Services: Increase productivity and profitability through quality 2<br />

Services: Taking good care of you on the move.................................. 2<br />

Retail: Vibrant store offers warm welcome ............................................ 3<br />

Environment: Wildlife accreditation training now available............ 4<br />

Legal: Proud of service to local clients.................................................... 4<br />

Chulmleigh: Planet friendly paint that lasts longer............................. 5<br />

Representation: Spotlight on Devon FSB................................................ 5<br />

Skills: Putting employers at the heart of skills planning.................. 6<br />

Skills: Development with a difference....................................................... 6<br />

Innovation: Take the chance to innovate.................................................. 7<br />

Hatherleigh: Attention to detail..................................................................... 8<br />

Holsworthy: Dining out in style.................................................................... 9<br />

Baked in North Devon....................................................................................... 16<br />

Directory: Find products and services..................................................... 17<br />

North Devon <strong>Business</strong> Awards <strong>2023</strong><br />

Winners Celebration Thursday 11 May .................................................... 10<br />

Award categories and finalist profiles ..................................................... 11<br />

Organising the business awards................................................................. 15<br />

Awards judges..................................................................................................... 21<br />

Editing & design by<br />

–seeprofilesofall48finalists<br />

from pages 13 to 21.<br />

AndoursecondAwards<br />

WinnersCelebrationeventat<br />

theLandmarkTheatre,<br />

IlfracombeonThursday11May<br />

–seehowtobookyourtickets<br />

on page 10.<br />

AndnewsonNorthDevon<br />

businessesthatyouwon’tread<br />

anywhereelse,becausewe<br />

practiserealjournalismand<br />

writeoriginalarticles.<br />

Ifyoubelieveourworkisof<br />

valuetotheNorthDevon<br />

businesscommunity,please<br />

supportusbybookingan<br />

advertforyourbusiness.<br />

Pricescurrentlystartat£30<br />

foroneyear,althoughwehave<br />

toincreasetheminMaysoget<br />

inquickandbookonlineat<br />

CONTENTS HEADER<br />

NEWS<br />

National ambassador<br />

for manufacturing<br />

Warren Gell,global<br />

commercialdirectorat<br />

DartingtonCrystal,isoneof<br />

threenewnon-executive<br />

directorsappointedtothe<br />

boardofMadeinBritain,the<br />

tradeassociationrepresenting<br />

some2,000manufacturing<br />

SMEsacrosstheUK.<br />

KatyMoss,managing<br />

directorofTrentRefractories<br />

andHenryBeaver,chief<br />

executiveofficerofBeaver<br />

Bridgesalsojointheboard.<br />

MadeinBritainboard<br />

chairmanChrisHarropOBE<br />

said:“Inthetenthyearofthe<br />

MadeinBritaininitiative,we<br />

aredelightedtowelcometo<br />

theboardthreeoutstanding<br />

individuals,whorepresentthe<br />

innovation,ambitionand<br />

resilienceoftheUK<br />

manufacturingsectortoday.<br />

“Thelastdecadehasseen<br />

theMadeinBritainmark<br />

becomeawell-knownand<br />

well-lovedsymbolofhigh<br />

qualityandBritish<br />

provenance,andour<br />

organisationiscommittedto<br />

becomingayetmore<br />

influentialvoicefor<br />

manufacturersinyearsahead.”<br />

WarrenGellsaid:“Having<br />

workedwithinBritish<br />

manufacturingforover20<br />

years,Ihaveseenhow<br />

developing,designingand<br />

Web site | business-action.co.uk<br />

Online version | business-action.uk<br />

t: 07971 176044<br />

manufacturingproductsin<br />

Britainpositivelydevelops<br />

localeconomies,sustainable<br />

growth,people’scareersand<br />

environmentalbenefits.<br />

“Ilovetoseeproducts<br />

throughoutthemanufacturing<br />

processandbeingabletotalk<br />

tothepeoplewiththeskills<br />

andknowledgeinmakingthem.<br />

“WeatDartingtonCrystal<br />

Groupareproudmembersof<br />

MadeinBritainandIwelcome<br />

theopportunitytobean<br />

ambassadorforthemarque.”<br />

MadeinBritainmembers<br />

enjoylicenseduseoftheMade<br />

inBritainregisteredcollective<br />

mark,whichshowsclients,<br />

consumersandshippersthat<br />

theycantrustthataproductis<br />

oftrulyBritishprovenanceand<br />

hasbeenmadetothehighest<br />

manufacturingstandards.<br />

Membersalsoreceive<br />

supportacrossexports,sales,<br />

marketingandPRvia<br />

informationservicesand<br />

events;featureinasearchable<br />

productdirectoryusedby<br />

consumersandprocurement<br />

professionalstosourceBritishmadegoods;andhavefree<br />

accesstotheorganisation’s<br />

GreenGrowthsustainability<br />

programmedeveloped<br />

specificallyformanufacturers.<br />

■ Details01235227301or<br />

madeinbritain.org<br />

Warren Gell, global commercial director, Dartington Crystal<br />

Printed by<br />

© Need it Find it <strong>2023</strong>. All information in this magazine is published in good faith. Any views expressed are not necessarily those of the publisher, Need it Find it. Articles<br />

included in this supplement do not constitute business advice. Readers are strongly recommended to seek advice from an appropriate professional before taking any action<br />

on any topic discussed in the supplement and to check full terms and conditions of any products or services promoted in advertisements.<br />

ii<br />

business action | <strong>Spring</strong> <strong>2023</strong> | business-action.co.uk


YOUNGHEADER<br />

ENTERPRISE<br />

Tia Lee has opened her Tia Lee Permanent Makeup clinic in Newport<br />

A clinic of her own New business launches<br />

Many people dreamofstarting<br />

abusiness,butdreamsareeasy.<br />

Makingithappenrequireshard<br />

workandthatiswhatTiaLee<br />

hasdone.TiaLeePermanent<br />

MakeupopenedinNewport,<br />

BarnstapleinJanuary<strong>2023</strong>–<br />

theachievementofTia’sdream<br />

attheageof20.<br />

“Fromayoungageithad<br />

alwaysbeenmydreamtoopen<br />

myownclinicwithmyname<br />

abovethedoorsandIwasn’t<br />

preparedtoeverstopchasing<br />

thisdreamuntilitwasmy<br />

reality,”saysTia.<br />

“Iwantedtocreateawarm<br />

welcomingclinictogiveall<br />

clientsaVIPexperiencefrom<br />

starttofinish.Iworkclosely<br />

withcancerpatientssoitwasa<br />

priorityofminetocreatea<br />

placewheretheycouldcometo<br />

feelrelaxedandatease.”<br />

Tiastartedinhairdressing<br />

thentrainedasnailtechnician.<br />

Itwasduringthebreaktohave<br />

herdaughterthatshebegan<br />

researchingtrainingfor<br />

permanentmakeup,whichshe<br />

believescanmakepeoplefeel<br />

moreamazingpermanently.<br />

Afterinvestingconsiderablyin<br />

training,includingwithmultiawardwinningKatyJobbins,<br />

Tiaembarkedonher<br />

permanentmakeupcareer.<br />

Permanentmakeup,or<br />

micropigmentation,isaform<br />

ofcosmetictattooing.Itis<br />

designedtoreplicatetheeffects<br />

ofanindividual’snatural<br />

beautysotheysavetimeand<br />

moneyandgainconfidence.<br />

Tia’ssuccesshasledtoopening<br />

herownclinicandattain<br />

recognitionasoneofthetop<br />

fiveintheUKforSPMU(semipermanentmakeup)brows.<br />

“Theresponsefromthe<br />

communityhasbeenamazing,”<br />

saysTiaonopeningherclinic.<br />

“Icouldn’thaveaskedfor<br />

better.Localbusinesses<br />

surroundingmehavewelcomed<br />

measwellastheresidents<br />

welcomingandenquiringfor<br />

treatmentstoo.”<br />

Withclientstravellingacross<br />

theUKforprocedures,Tia<br />

ensuresshegivestheabsolute<br />

bestservicefromstarttofinish.<br />

TiaLeeisafinalistinour<br />

ConsumerServiceExcellence<br />

Award(page14)andYoung<br />

AchieverAward(page20).<br />

■ Details07816506069or<br />

tialeepermanentmakeup.co.uk<br />

Digital: (from left) Graham Ruhleman, owner of Junglaroo, and Zak Lambden<br />

digital billboards<br />

Barnstaple entrepreneur Zak<br />

Lambdenhaslauncheda<br />

businesstobringdigitaloutof-home(DOOH)marketing<br />

toNorthDevon’sbusinesses.<br />

21-year-oldZakisinvesting<br />

indigitalbillboardsthatare<br />

sitedinpubliclyvisibleareas<br />

toincreaseawarenessof<br />

brands.Havingalreadyrun<br />

severalbusinesseshimself,Zak<br />

becameinterestedinthe<br />

conceptwhenresearching<br />

pricestopromoteabusiness<br />

andfoundthemtooexpensive.<br />

Inresponsehesetup<br />

Lambden’sMarketingtooffer<br />

affordableDOOHservices.<br />

Digitalbillboardscan<br />

displayimages,graphics,<br />

videos,textandevenQRcodes<br />

toengagecustomers.Theyalso<br />

offertheflexibilitytoamend<br />

contenteasilywithinafew<br />

minutesifchangesareneeded.<br />

Lambden’sMarketing<br />

launchedinNovember2022<br />

andisnowrunningcampaigns<br />

forclients.Thedigital<br />

billboardpicturedaboveis<br />

sitedinJunglaroo,North<br />

Devon’slargestindoorsoft<br />

playcentre,makingcontent<br />

visibletohundredsoffamilies.<br />

ThebenefitsofDOOH<br />

includeprecisedemographical<br />

andlocationaltargeting.<br />

Billboardsaresitedin<br />

locationswithahighfootfall<br />

sothatpeoplecannotmiss<br />

seeingadvertsinfrontofthem.<br />

Zakfinancedthebusiness<br />

fromhisownsavingsandis<br />

nowworkingtositemore<br />

billboardsinprominent<br />

locations.Hehasalso<br />

developedremotesoftware<br />

thatenableshimtoload<br />

campaignsontobillboards<br />

fromhislaptop.<br />

Clientscanprovidetheir<br />

owncontentorZakcandesign<br />

thisforthematnoextracost.<br />

Templatescanbedownloaded<br />

fromtheLambden’sMarketing<br />

websitewhilethereisalsothe<br />

facilitytouploadagraphic<br />

onlineandseewhatitwill<br />

looklikeonadigitalbillboard.<br />

Zakislookingtospeakto<br />

businesseswantingtoincrease<br />

visibilityoftheirbrand.<br />

■ Details07532791073or<br />

lambdensmarketing.com<br />

@businessactionm | <strong>Spring</strong> <strong>2023</strong> | business action 1


FEEL ELECTRIC<br />

TRADE UP, PLUG IN<br />

AT BLIGHTS MOTORS<br />

Seeing ISO systemssimplyas<br />

rulesthathavetobefollowed<br />

cancancelthepotential<br />

benefitstheyofferbusinesses.<br />

BalazsBagiofImproved<br />

WaysinBidefordsuggests<br />

businesseslookatbusiness<br />

managementsystemsas<br />

opportunitiesnotonlyto<br />

preventoreliminateproblems,<br />

butalsotoraiseproductivity<br />

andprofitability.<br />

Withmultipleimpressive<br />

qualificationsand<br />

accreditations,includingboth<br />

CharteredProfessionaland<br />

ManagerfromtheChartered<br />

QualityInstituteand<br />

CharteredManagement<br />

Instituterespectively,Balazs<br />

applieshisexpertisetoprovide<br />

practicalvaluetohisclients.<br />

Whilesomemightthinkan<br />

ISOsystemisdevelopedby<br />

compilingathickfolderof<br />

paperinstructions,Balazs<br />

designsactivesystemsthat<br />

makeapositiveimpact.He<br />

alsohelpsintegratesystems<br />

intobusinessprocesses<br />

seamlesslysothattheyhelp<br />

ratherthanhinderday-to-day<br />

operations.Healsooffers<br />

ongoingsupporttobusinesses<br />

andorganisations.<br />

SERVICES<br />

FAMILY RUN FOR 89 YEARS<br />

OPEN 7 DAYS A WEEK<br />

SALES PARTS SERVICE<br />

RENTAL ESSO FUELS<br />

SPAR CONVENIENCE STORE<br />

TRADE UP...PLUG IN...WITH MG ELECTRIC<br />

TEST DRIVE AN MG NOW!<br />

Increase productivity and<br />

profitability through quality<br />

“AlotofpeopleseeISO<br />

systemsasanecessaryevil<br />

whichtheyhavetohaveto<br />

submittendersorproposals,”<br />

saysBalazs.“Idesignsystems<br />

asawaytogeneratemore<br />

savingsthanwhattheywill<br />

actuallycost.”<br />

Balazsaddsthatthebenefits<br />

canbeappliedinanymajor<br />

industriesfrommanufacturing<br />

toserviceprovision.<br />

Clare Flint, independent travel consultant<br />

Balazs Bagi of Improved Ways<br />

“Anybusinesssufferinga<br />

highnumberofinconsistencies,<br />

complaints,duplicate<br />

processingorhighemployee<br />

turnovercanbenefit.”<br />

ImprovedWaysfocuseson<br />

QEHS&Esystems:quality,<br />

environmental,healthand<br />

safety,andenergy.Thebenefits<br />

rangefromimproved<br />

productivitytominimising<br />

environmentalimpact,<br />

Bideford<br />

HANDY CROSS, CLOVELLY ROAD, BIDEFORD, EX39 3ET<br />

01237 472282<br />

www.blightsmotors.co.uk<br />

Taking good care of you on the move<br />

After the worldcametoastandstill<br />

duringlockdowns,ithastakentimefor<br />

somepeopletoresumeprevious<br />

activities.Travel,inparticular,has<br />

takenawhiletorecoveraspeople<br />

respondtoeventsatadifferentpace.<br />

Peoplearenowrediscoveringthe<br />

benefitsofface-to-facemeetingsand<br />

businesstravelisreturningtofavour.<br />

CombeMartin-basedtravel<br />

consultantClareFlintmanagesboth<br />

leisureandbusinesstravelandcan<br />

offera30-daycreditaccountto<br />

businesstravellers.Althoughanyone<br />

canbookservicesonline,Clare<br />

providestheassuranceandprotection<br />

ofTravelCounsellors’independent<br />

increasingworkplacesafety<br />

andoptimisingenergyusage.<br />

BalazsworkswithUKand<br />

internationalclientsofvarying<br />

size,includingLinealSoftware<br />

Solutions,ParkerHannifin<br />

andBeranInstruments/<br />

HelituneinNorthDevon,and<br />

isamemberoftheNorthDevon<br />

ManufacturersAssociation.<br />

Balazsthinksmore<br />

businessesofallsizescould<br />

benefitfromimplementing<br />

ISObusinessmanagement<br />

systemsandiskeentodiscuss<br />

thiswithmorebusinessesin<br />

NorthDevon.ImprovedWays<br />

offersafreeno-obligationtwohourconsultationinwhich<br />

businessescanexplore<br />

potentialbenefitsspecificto<br />

theirownoperations.<br />

ImplementinganISO<br />

systemrequirescareful<br />

planningandmanagement<br />

andBalazshandholdsclients<br />

tosmooththeprocess.<br />

ImprovedWaysbelievesthe<br />

purposeofeffectiveand<br />

efficientbusinessmanagement<br />

systemsisnottotickboxes–<br />

theymustcontributetoa<br />

client’sbottomline.<br />

■ Details07986558587or<br />

improvedwayslimited.co.uk<br />

FinancialTrustandATOLbond,which<br />

bookingdirectcannotguarantee.<br />

ClareactsasyourtravelPA,ensuring<br />

personalpreferencesarecateredfor<br />

whenbookingitinerariesincluding<br />

flights,accommodation,carhire,meal<br />

requestsandmore.Shealsoadvises<br />

andcantakecareofvisas,ESTAand<br />

otherdocumentation,aswellastravel<br />

adviceforspecificcountriesorregions<br />

oftheworld.<br />

Moreimportantly,Clareisalwaysat<br />

theendofaphone,textorWhatsApp<br />

tominimiseanydisruptionandensure<br />

yourtravelisassmoothaspossible.<br />

■ Details07710567043or<br />

travelcounsellors.co.uk/clare.flint/<br />

2 business action | <strong>Spring</strong> <strong>2023</strong> | business-action.co.uk


NEWS<br />

Welcoming everyone the to the store: (from left) Mummy T and Tasha Vigille<br />

Vibrant store offers warm welcome<br />

Shopping centresacrossthe<br />

countryneedfresh,vibrantand<br />

welcomingstorestoreplace<br />

tired,failingnationalchains.A<br />

newAfrocentricstorebringing<br />

allofthisisnowopenin<br />

Barnstaple’sGreenLanes<br />

ShoppingCentre.<br />

BlackWallStreetLondonis<br />

thecreationofTashaVigille,<br />

whofeltadesiretobuilda<br />

businesswithstrongcommunity<br />

valuesafterreturningfrom<br />

MexicobacktoLondonand<br />

thenmovingtoNorthDevon.<br />

Tasha’sretailjourneybegan<br />

sellingluxurycandlescreated<br />

forherownCornucopia<br />

Emporiumbusiness.Seeinga<br />

needtobuildasupportive<br />

communityofblack-owned<br />

businesses,Tashastarted<br />

organisingwell-supported<br />

retaileventsinLondonand<br />

eventuallyopenedherfirst<br />

storeinCamden.<br />

Likemanybusinesses,the<br />

pandemiccausedachangeof<br />

directionand,spottingan<br />

opportunityintheSouthWest<br />

andasuitablestoreinGreen<br />

Lanes,BlackWallStreet<br />

Londonestablisheditselfin<br />

BarnstapleinApril2022.<br />

Bright, airy, friendly and full of life, editor Robert Zarywacz<br />

experienced the attraction of Barnstaple’s new Afrocentric store,<br />

helping to revitalise local retailing after the shock of lockdowns. And<br />

he was so taken with the atmosphere that he returned to take a<br />

photo of the art on display for this issues’s front cover<br />

Tashahasdesignedthestore<br />

withcaretobebrightand<br />

invitingwithaspaciouslayout<br />

sothatitiseasyforeveryoneto<br />

browseeasilyandcomfortably.<br />

Merchandiseranges<br />

extensivelyfromartandbooks<br />

tofashion,kids,bathandbody<br />

productsplusTasha’sown<br />

luxurycandles,allwithafocus<br />

onAfrocentricpersonalstyle<br />

andinterests.<br />

Aswellasdisplayinggoods<br />

sourcedfrommorethan100<br />

businessesinAfrica,theWest<br />

Indiesandacrosstheglobe,<br />

Tashaalsosupportslocal<br />

Devonproducers,including<br />

chillisaucescreatedbyDr<br />

Peppa’sCondimentsinSouth<br />

Molton.<br />

“It’snotjustretail:it’sallthe<br />

add-onsithastooffer,”explains<br />

Tasha,describingallthestore<br />

activitiessheorganises.These<br />

includeamonthlyrafflefora<br />

prize,candleandjewellery<br />

makingworkshops,product<br />

launches,spokenwordpoetry<br />

sessions,booksignings,music<br />

events,artexhibitionsin<br />

collaborationwithartistsand<br />

The store is bright and spacious, easy for all to browse in comfort<br />

evenafashionshow.The<br />

BWSLCommunityExperience<br />

FashionShow2022tookplace<br />

inGreenLanesandfeatured 22<br />

models,allBWSLcustomers<br />

ranginginagefromtwoyears<br />

to86years.<br />

BWSLcelebrates‘global<br />

lifestyles’throughAfrocentric<br />

homefurnishingsdesigned,<br />

merchandised,andmarketed<br />

bytheblackbusiness<br />

community.Tasha’saimisfor<br />

totalinclusivity,lookingto<br />

appealtotheentirecommunity,<br />

includingallageandethnic<br />

groups.ShealsoseesBWSLasa<br />

communityhubandsafespace<br />

forcreativeminds.<br />

Tashasaysthecommunity<br />

responsetothestoreand<br />

activitieshasbeenexcellentand<br />

BWSLwillbecelebratingits<br />

firstanniversaryon15April<br />

withaOneYearCelebration<br />

Partywithlivemusic,the<br />

KromantiRumteamandtasty<br />

Caribbeantreatstosample–all<br />

arewelcome!<br />

BlackWallStreetisafinalist<br />

inourOutstandingNew<br />

<strong>Business</strong>Award–seepage19.<br />

■ Details07423062875or<br />

blackwallstreetlondon.com<br />

@businessactionm | <strong>Spring</strong> <strong>2023</strong> | business action 3


SKILLS NEWS<br />

Protecting marine wildlife: a Risso dolphin photographed by Rick Morris<br />

Wildlife accreditation training now available<br />

The exceptional beautyofthe<br />

NorthDevoncoastlineand<br />

seascapedrawsvisitorsfrom<br />

acrosstheglobe.Itsnational<br />

andinternationalimportance<br />

isrecognisedthroughthe<br />

manydesignatedfeaturesand<br />

itsstatusaspartoftheNorth<br />

DevonUNESCOBiosphere.<br />

Lastyear,theNorthDevon<br />

MarineWildlifeAware<br />

AccreditationSchemewas<br />

launchedasanonlinescheme<br />

withopportunitiesforboth<br />

businessesandindividual<br />

operatorstoberecognised,<br />

andsupported,as<br />

ambassadorsforresponsible<br />

wildlifeinteractions.<br />

Thepreviousschemewasa<br />

greatsuccess,asdescribedby<br />

AndrewBengey,skipperof<br />

ObsessionII:“Wehavefound<br />

theaccreditationschemevery<br />

usefulandinformative.We<br />

foundthatitattractedmore<br />

customersforusduetous<br />

displayingtheposterfor<br />

accreditationandmanyofour<br />

customersaskwhatitinvolved<br />

andwhywewantedtobe<br />

involved.Asskippersand<br />

crew,beinghappytoshareour<br />

knowledgehashelpedothers<br />

aroundthecoast.”<br />

Seldons LLPisalocalfirmof<br />

solicitorsbasedonTheQuayin<br />

Bideford.Seldonspridesitself<br />

onbeingafriendly,approachable<br />

firmoflegalexpertswhooffera<br />

professionalservicetoclients.<br />

Eachareaoflawofferedby<br />

Seldonsdrawsonawealthof<br />

experienceandknowledge,<br />

enablingittoadviseandacton<br />

behalfofalltypesofclientfrom<br />

domestic,commercialand,in<br />

theNorthDevoncountryside,<br />

agricultural.Themainareasof<br />

lawSeldonsadvisesonare:<br />

Throughfundingfromthe<br />

EnvironmentAgency’s<br />

ChampioningCoastal<br />

Coordination(3Cs)Fund,the<br />

NorthDevonUNESCO<br />

Biospherehostedtwoinpersontrainingand<br />

(from left) Stuart Carpenter and Andrew Bengey receiving their original<br />

Accreditation in April 2016<br />

TheAccreditationSchemewas Itiswithdeepsadnessthat<br />

originallydevelopedto weheardofAndrew’spassing<br />

recognisethededicationof onTuesday21February.Andrew<br />

skippersaroundtheNorth hadadeepunderstandingof<br />

Devoncoasttoconserveits hisconnectiontotheseaand<br />

uniquebiodiversity. itsconnectiontohim.Hewas<br />

AndrewBengeysupported deeplyrespectedandinspired<br />

theschemefromitsinception, manytofollowinhisfootsteps;<br />

beinginstrumentalinthe hiswarmandgenerousnature<br />

successoftheinitialscheme willberememberedbyall.The<br />

andthefirsttosignuponthe Marchsessionswerededicated<br />

recentaccreditationtraining toAndrewandwesendheartfelt<br />

dayinMarch. condolencestohislovedones.<br />

Proud of service to local clients<br />

➤ PrivateClient(wills,powers<br />

ofattorney,advisingthe<br />

elderly,courtofprotection,<br />

taxplanningandprobate<br />

andestateadministration)<br />

➤ Property(residentialsale<br />

andpurchase(freeholdand<br />

leasehold),mortgages,<br />

landlordandtenant,leases,<br />

commercialproperty,<br />

agriculturalproperty,land<br />

saleandpurchaseand<br />

giftingproperty)<br />

➤ Litigation(personalinjury,<br />

familymatters,divorce,<br />

property/boundarydisputes,<br />

estateclaims,consumer/debt<br />

issues,employmentdisputes<br />

andprofessionalnegligence)<br />

➤ <strong>Business</strong>(businesssaleand<br />

purchase,commercial<br />

contracts,employmentlaw,<br />

disputes,termsofbusiness,<br />

andcompanyandpartnership)<br />

Seldonshasbeenproudly<br />

servingNorthDevonsince<br />

accreditationsessionsin<br />

Marchinadditiontoonline<br />

trainingavailable.<br />

AndyBell,managerof<br />

NorthDevonUNESCO<br />

Biosphere,said:“Wearevery<br />

pleasedtobeabletohostinpersonsessionsthisyear,<br />

whichwewereunabletodoin<br />

early2022.Itisuptousallto<br />

protectourmarineandcoastal<br />

lifeandtomakesurethatboth<br />

thespeciesandvisitorsbenefit<br />

frominteractions.”<br />

Thetrainingraises<br />

awarenessofthefragilityof<br />

ourwonderfulmarinelifeas<br />

DerekGreen,managerof<br />

LundyIsland,explained:<br />

“Recreationaldisturbanceto<br />

ourwonderfulmarinespecies<br />

andthethreatofincursionby<br />

rodentsoverinLundyisahuge<br />

concern.Thetrainingprovided<br />

throughthisaccreditation<br />

schemenotonlygives<br />

membersawideknowledge,<br />

thatsupportstheirbusinesses,<br />

butalsocreatesambassadors<br />

forournaturalmarinelife,<br />

safeguardingalltheirfutures.”<br />

TheNorthDevonMarine<br />

WildlifeAwareAccreditation<br />

Schemeisdesignedtosupport<br />

localbusinessesandoperators.<br />

Toregisterforonline<br />

training, pleaseusethe<br />

contactformontheNorth<br />

DevonBiospherewebsite<br />

choosingoptions>WhatWe<br />

Do>Marine>Accreditation<br />

■ northdevonbiosphere.org.uk<br />

1786and,whileawareof<br />

traditionalapproaches<br />

preferredbysomeclients,also<br />

offersmoderntouches,suchas<br />

theintroductionofitsapp<br />

supportingproperty<br />

transactionsinupdatingclients<br />

andestateagents.<br />

Seldonsisveryhappytobe<br />

sponsoringtheMadeinNorth<br />

DevonAward<strong>2023</strong>to<br />

showcasethewonderfullocal<br />

talentinthearea–seepage18.<br />

■ Details01237479121or<br />

seldons-solicitors.co.uk<br />

4 business action | <strong>Spring</strong> <strong>2023</strong> | business-action.co.uk


CHULMLEIGH DIRECTORY<br />

Planet friendly paint that lasts longer<br />

With increased awarenessof<br />

theenvironmentalimpactof<br />

materialsusedinbuildingand<br />

decorating,whatpaintisless<br />

harmfulandperformswell?<br />

Oneoptionislinseedoil<br />

paintmanufacturedfromflax.<br />

SwedishLinseedPaintin<br />

ChulmleighisthesoleUK<br />

distributorofAllbäcklinseed<br />

oilproductsfromSweden.<br />

WhatmakesAllbäckpaint<br />

standoutisthatallits<br />

ingredientsoriginatefrom<br />

locallygrownSwedishflaxand<br />

naturalpigments,itcontains<br />

nochemicalsolventsanditis<br />

completelysafe.Thepaintcan<br />

alsolastuptothreetimes<br />

longerthanmodernpaints<br />

whilecontinuingtoprotect<br />

andnourishwood.<br />

DirectorKevinDavies<br />

explainsthatthecollaboration<br />

datesbackto2007whenhe<br />

andpartnerSueReedtookon<br />

thesoleFrenchdistributorship.<br />

Theydiscoveredthepaints<br />

whenresearchingtraditional<br />

materialsfortherestorationof<br />

theirFrenchhome.Atthis<br />

time,HansAllbäckwas<br />

lookingforadistributorfor<br />

Francewithsympatheticvalues<br />

andtherelationshipwasborn.<br />

Afterthecouplehadreturned<br />

tothiscountry,Allbäck<br />

approachedthemtotakeon<br />

distributionintheUK.<br />

HansAllbäckstarted<br />

manufacturingpaint40years<br />

ago,wantingtorevivethe<br />

historicalprocessofmaking<br />

andusinglinseedoilpaintas<br />

anenvironmentallyfriendly<br />

alternativetomodernpaints.<br />

In Devon,theFSBteam<br />

supportstheroughly5,000<br />

memberswholivehere.We<br />

runonlineandface-to-face<br />

networkingmeetings,and<br />

specialistwomennetworking<br />

includinganannualCelebrating<br />

Womenin<strong>Business</strong>Conference.<br />

Wealsositatnumerous<br />

localmeetingstoensurethe<br />

bestoutcomesforoursmall<br />

businesses.Thesemeetings<br />

rangefromsupportingbusiness<br />

growthandskillsthroughto<br />

workingonthenewDevolution<br />

Dealwithourlocalcouncils.At<br />

allthesemeetingswewilldo<br />

ourbesttoputforwardthe<br />

Overthisperiod,theproducts<br />

havegainedaccreditations<br />

includingachievementof<br />

environmentalcriteriasetby<br />

theBVBSwedishstandardand<br />

ClassAenvironmental<br />

classificationwithSundahus<br />

(health&environmental<br />

assessments).Thishashelped<br />

thecompanytodevelop<br />

internationalmarketsacross<br />

EuropeandCanada.<br />

Asapractisingchartered<br />

architect,Kevinoftenworks<br />

onlistedbuildingsand<br />

heritageprojects,andactsina<br />

technicaladvisorycapacityon<br />

projectsinvolvingAllbäck<br />

paints.Thishasledtotheir<br />

continuinguseatVersailles<br />

andontheChateauitself.<br />

Asawarenessofthe<br />

benefitsoflinseedpaint<br />

increases,Kevinisbeing<br />

Successful collaboration: (from left) Kevin Davies and Sue Reed of Swedish<br />

Linseed Paint, Sonja and Hans Allbäck, founder of Allbäck Linseed Oil Paint<br />

Spotlight on Devon FSB<br />

AS one of the area leads, North Devon financial and mortgage<br />

adviser David Scott gives an update on current Federation of Small<br />

<strong>Business</strong> activities across the county<br />

viewsofsmallbusinessesand<br />

trytomakesurethattheywill<br />

thriveinDevon.Aspartofthe<br />

role,theDevonteammeets<br />

regularlywithallthelocalMPs<br />

andlocalcouncilleaders,and<br />

thisgivesustheopportunityto<br />

highlightanyissuesthatare<br />

affectinglocalbusinesses.<br />

Representing members<br />

Issuesmayincluderoad<br />

closuresandhighlightingthe<br />

energypricesforsmall<br />

businesses.Inadditionto<br />

influencingourlocalcouncils<br />

andMPs,wearethefirstpoint<br />

ofcontactforlocalDevon<br />

members,whichenablesusto<br />

supportthemandgivesusafull<br />

understandingoflocalissues.<br />

Asoneofthearealeadsfor<br />

theFSB,Itrytosupportlocal<br />

businessesasbestIcanandif<br />

youhaveanyqueries,please<br />

contactmeon07598173175.<br />

approachedbymoreownersof<br />

importantUKbuildingsand<br />

thoselookingtoretainour<br />

architecturalheritage.<br />

Kevinsays:“Oftenpeople<br />

arelookingforanalternative<br />

productandfindus.Usually<br />

theydon’twanttotouch<br />

solventsandchemicals,and<br />

areconcernedabout<br />

environmentalandhealth<br />

issues.”<br />

Whilelinseedpainttakes<br />

longertoapplyanddriesmore<br />

slowly,Kevinsayspaybackand<br />

lifecyclearebothhugely<br />

advantageous.<br />

“Youhavetoapplyitinthin<br />

coatsandittakeslongerto<br />

dry,buteverythingstayson<br />

thewoodandyounourishit.It<br />

ismoredurable.”<br />

SwedishLinseedPaint<br />

promotesitsproductsacross<br />

theUKmainlythroughitsweb<br />

siteandonlinestore.The<br />

productrangeincludes<br />

exteriorandinteriorpaints,<br />

water-repellentlinseedwax,<br />

linseedputty,stoveblacking<br />

andmore.<br />

NorthDevonresidentscan<br />

alsovisittheArchitects<br />

GalleryinChulmleigh.<br />

Withextensivebackground<br />

knowledge,adviceisalways<br />

availabletoanswerquestions<br />

onhowbesttouseandcarefor<br />

linseedoilpaintforthosenew<br />

totheproduct.<br />

Linseedhasbeengrownfor<br />

manyusesforsome6,000<br />

yearsanditsbenefitsareonce<br />

againbeingrediscovered.<br />

■ Details01769581765or<br />

swedishlinseedpaint.co.uk<br />

About the FSB<br />

TheFSBisanot-for-profit<br />

organisationcommittedto<br />

supportingallsmallbusiness<br />

ownersandtheself-employed<br />

intheUK.TheFSBisthe<br />

leadingvoiceofsmall<br />

businessesandisheardatall<br />

levelsofgovernment.Aspart<br />

ofthisrole,itinfluencespolicy,<br />

campaignsontheissuesthat<br />

mattermost,andmakesareal<br />

differencetobusinesses.<br />

Aswellascampaigningand<br />

lobbyingatWestminster,the<br />

FSBprovidesextensive<br />

membershipbenefits,.<br />

■ Detailsfsb.org.uk<br />

@businessactionm | <strong>Spring</strong> <strong>2023</strong> | business action 5


HEADER SKILLS<br />

Discover how implementing effective and efficient<br />

►quality<br />

►environmental<br />

►occupational health and safety<br />

►energy<br />

(QEHS&E) management systems can improve<br />

your productivity and profitability<br />

whatever sector your business operates in<br />

Putting employers at the heart of workforce<br />

skills planning<br />

Skern Training and Skills<br />

(STS)hasbeenanindependent<br />

trainingproviderinNorth<br />

Devonsince1976offering<br />

excellenceinitscoursesand<br />

services.Operatingatemployer<br />

locationswithflexibledelivery<br />

modulesaroundindustry<br />

needs,itsbespokecorporate<br />

experientialdevelopment<br />

programmesand<br />

apprenticeshipstandardsare<br />

anefficientmeanstofill<br />

increasingskillsgapsand<br />

identifydevelopingtalentin<br />

yourorganisation.Listeningto<br />

industryandemployerneeds,<br />

programmesaredesignedand<br />

deliveredtomeeteverevolvingsectorsbyexpert<br />

trainers.<br />

STScanhelpyouattractand<br />

preservethebestindividuals<br />

andteams–committed,<br />

motivatedanddevelopingtheir<br />

careersinexcitingindustries.<br />

ByusingthegovernmentfundedApprenticeshipscheme,<br />

yourstaffcangroworganically<br />

bywelcomingnewcomersto<br />

theindustry,usingSkern<br />

TrainingandSkillstorecruit<br />

foryou.Thisisagreatwayof<br />

trainingyourstaffwithatwowaycommitment,tohelpretain<br />

anddevelopthestaffyouwant.<br />

STSelevatesyourbusiness<br />

potentialbyprovidingyour<br />

employeeswithtailor-made<br />

trainingprogrammes,<br />

structuredlearningoutlets,<br />

andtransferableskillsets.You<br />

cancreateafantasticpipeline<br />

oftalentwithinyourbusiness,<br />

identifyingandsafeguarding<br />

againstorganisationalskill<br />

gapswhilealsoallowing<br />

learnerstoearnastheylearn.<br />

Furthermore,itssuiteof<br />

skillscoursesoffersavarietyof<br />

experientiallearningtohelp<br />

individualsupskill.Gain<br />

essentialknowledgein<br />

Book your FREE<br />

no-obligation<br />

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01237 870480<br />

improvedwayslimited.co.uk<br />

balazs.bagi@improvedwayslimited.co.uk<br />

Apply ISO systems to boost your bottom line<br />

EmployersacrossDevonand<br />

Somersetarebeinginvitedto<br />

takepartinthelargestever<br />

projectofitskindaimedat<br />

makingsuretheskillssystem<br />

producesaworkforcethat<br />

matchestheirneeds.<br />

<strong>Business</strong>esandorganisations<br />

acrossthetwocountiesare<br />

beingaskedwhattheyneed<br />

fromtheworkforceofthe<br />

futurefortheDevonand<br />

SomersetLocalSkills<br />

ImprovementPlan(LSIP).<br />

Theaimistoputtheviews<br />

ofemployersattheheartof<br />

skillsplanningsoeducation<br />

institutionscanbeconfident<br />

theyaretrainingpeoplewith<br />

skillsthatmatchwhat<br />

employersintheregionneed.<br />

Ifyouareanemployerin<br />

DevonorSomerset,shareyour<br />

viewswiththeDevon&<br />

SomersetLSIPbycompleting<br />

theshortonlineformat<br />

devonandsomersetlsip.co.uk/get<br />

-involved/<br />

TheDevon&SomersetLSIP<br />

isbeingledbyDevon&<br />

PlymouthandSomerset<br />

ChambersofCommerce,who<br />

areworkinginpartnershipon<br />

theproject.<br />

Theywillworkwith<br />

universities,collegesand<br />

trainingproviderstoensure<br />

thevoiceofemployersisatthe<br />

forefrontofaskillsagendathat<br />

meetstheneedsoftheDevon<br />

andSomerseteconomies.<br />

Aseriesofeventsand<br />

engagementopportunitieshas<br />

beenhostedbybothchambers<br />

acrossthetwocountiesinthe<br />

firstquarteroftheyear.<br />

HelenHart,projectleadfor<br />

Devon&SomersetLSIP,said:<br />

“Thisisahugeundertaking–<br />

bothchambershavebeen<br />

hearingfrombusinessesfor<br />

manyyearsabouthowthere<br />

arenotenoughoftheright<br />

sortofskillsinthelocal<br />

workforce.<br />

“Thisisaboutworkingwith<br />

employersandskillsproviders<br />

toreaddressthatbalance.<br />

Fillingskillsgapsisvitalforour<br />

futureprosperityandforgiving<br />

youngpeoplethebestchance<br />

possibleofasuccessfulcareerin<br />

ourregion.”<br />

TheDevon&SomersetLSIP<br />

hopestoreachthousandsof<br />

businessesinthecoming<br />

monthsinanunprecedented<br />

engagementdrive.<br />

EmmaRawlings,chief<br />

executiveofSomersetChamber<br />

ofCommerce,said:“Thisisone<br />

ofthemostimportantskills<br />

projectsourtwochambers–<br />

workinginpartnershipforthe<br />

benefitofemployersacrossthe<br />

twocounties–haveever<br />

undertaken.<br />

“Wehavetheopportunityto<br />

setanewskillsagendawith<br />

employers’voicescentraltoits<br />

successandI’durgeallemployers<br />

totakepart.”<br />

Together,thetwochambers<br />

arethedesignatedEmployer<br />

RepresentativeBodytasked<br />

withdevelopinganddelivering<br />

Development with a difference<br />

theLocalSkillsImprovement<br />

Plan(LSIP)forDevonand<br />

Somerset.Fundedbythe<br />

DepartmentforEducation,one<br />

ofitsfirststepsisworkingto<br />

understandwhybusinesses<br />

struggletorecruitandwhich<br />

skillsareinshortsupply.<br />

StuartElford,chiefexecutive<br />

ofDevon&Plymouth<br />

ChamberofCommerce,said:<br />

“Thisisnotjustsimplyasurvey<br />

toproduceanotherreport<br />

aboutskills.Thisisabout<br />

addressingtheskillsgapsthat<br />

holdourregionback–<br />

particularlyatatimewhen<br />

businessesarestrugglingwith<br />

risingcostsandcannotafford<br />

toinvestinskillsthemselves.<br />

“Theyneedaccesstoa<br />

marketreadytowork–we<br />

needtoplanforthefutureso<br />

thatwhenbusinessesareready<br />

togrowagainthere’saworkforce<br />

readytomeetthedemand.”<br />

■ Employerscangetintouch<br />

formoreinformationonthe<br />

planandhowtogetinvolved<br />

atdevonandsomersetlsip.co.uk<br />

SafeguardingFAA<br />

programmes,orchoosefroma<br />

selectionoftheRoyalLife<br />

SavingSociety(RLSS)<br />

internationallyrecognisedfirst<br />

aidcoursestoelevateyour<br />

workforcetalent.STSalso<br />

offersbrilliantcoursesin<br />

navigationandrockclimbing<br />

thattakeadvantageof<br />

resilient-buildingoutdoor<br />

learningamongthebeautiful<br />

Devonlandscape.<br />

SkernTrainingandSkillsis<br />

sponsoroftheExcellencein<br />

HospitalityandTourism<br />

Award<strong>2023</strong>–seepage15.<br />

■ Details01237809469or<br />

skerntrainingandskills.co.uk<br />

6 business action | <strong>Spring</strong> <strong>2023</strong> | business-action.co.uk


INNOVATION HEADER<br />

Take the chance<br />

to innovate<br />

Innovation,likelove,isaword<br />

thatisusedasathrowaway<br />

term,ultimatelyreducingthe<br />

word’svalue.Withthisinmind,<br />

aretherebusinessesthatare<br />

genuinelyinnovative?<br />

Inthedigitalagencysector,<br />

thereisanassumptionthat<br />

activityisinnovativebynature<br />

whenmuchofituseslegacy<br />

softwareandsystems.<br />

SteveStanburyofBarnstaplebasedLimitBreak,believes<br />

therearemanysubstantial<br />

businessopportunitiesfor<br />

thosepreparedtoadoptnew<br />

anddevelopingtechnologies<br />

notyetseenasmainstream.<br />

“Weareseeinglotsofgrowth<br />

andexcitingopportunities,”<br />

saysSteve.“Therearereal<br />

opportunitiestocreate<br />

disruptioninthestandard<br />

agencybusinessmodel.<br />

“Weareearlytechnology<br />

adopters.WithlotsofSaaS<br />

(softwareasaservice)tools,<br />

appbuildersanddesigntools<br />

available,wecancreate<br />

productsinafractionofthe<br />

timeitwouldwithlegacytools.<br />

“Ourbusinessmodelhas<br />

beentoapplyourdesignand<br />

web2knowledgeandapplyitto<br />

newSaaSproductsthathave<br />

allowedusto:<br />

➤ designandbuildfaster<br />

➤ innovateandreactto<br />

changesinthemarketfaster<br />

➤ savetime<br />

➤ increaseproductivity<br />

➤ provideclaritytoemerging<br />

companiesbeforetheyinvest<br />

“Asaresultwecandesignand<br />

buildproof-of-workproducts<br />

atafractionofthetime/cost,<br />

sopartnerscaninvestmore<br />

strategicallyforthelongterm.<br />

“Oursecretsaucehasbeen<br />

tochoosetherightproducts<br />

aroundourclientneeds,and<br />

nottheotherwayaround.”<br />

Stevebelievesthatpeople<br />

canfeeluncomfortablelearning<br />

tousenewtoolsandsoclingto<br />

whattheyknow,butthatthis<br />

holdsthemback.<br />

Anotherissueisthespeedat<br />

whichtechnologyisdeveloping<br />

createsabigchallengeforthe<br />

educationsectortokeeppace<br />

withtheindustry.With<br />

developerslearningastheygo<br />

along,learningishardto<br />

document,especiallyasit<br />

changessofast.<br />

Steveiskeentocollaborate<br />

withlocalpeopleandbuild<br />

localtalent,butfindsskills<br />

shortagesbringhiminto<br />

contactwithpeoplefurther<br />

afieldandheisworkingand<br />

formingpartnershipswitha<br />

numberofpeopleinAmerica.<br />

Stevedescribeshimselfas<br />

‘hungryandhumble’,keento<br />

collaborateandcross-pollinate<br />

ideas.Heisverypositiveabout<br />

thefutureandseesthe<br />

exponentialgrowthofSaaS<br />

generatinglotsofopportunities<br />

forthosepreparedtotakea<br />

chance.Healsothinkstechnology<br />

offersopportunitiestoovercome<br />

manyoftheproblemsweface.<br />

■ Detailslimitbreak.digital<br />

@businessactionm | <strong>Spring</strong> <strong>2023</strong> | business action 7


HATHERLEIGH HEADER<br />

Ian Horswellhasalwaysloved<br />

drawingand,withextensive<br />

experienceinengineering,<br />

constructionandarchitecture,<br />

continuestodrawaswellas<br />

useCADsoftwareinhis<br />

architecturaldesignpractice,<br />

AGIArchitecture,basedin<br />

Hatherleigh.<br />

Redesign of front elevation and roof<br />

Attention to detail<br />

Ian’sfamilyisoriginally<br />

fromDevonandthis<br />

connectionhasbroughthim<br />

backtorunhispracticehere.<br />

Withexperienceincluding<br />

workingasadraughtsmanin<br />

structural<br />

engineering,<br />

dealingwith<br />

subsidenceand<br />

underpinning,<br />

andworking<br />

withplanning<br />

consultants,Ian<br />

hasabroadand<br />

deepknowledge<br />

oftheindustry.<br />

Thisenables<br />

himtodeal<br />

withallaspects<br />

ofaproject<br />

fromconcept<br />

rightthroughto‘toppingoff’.<br />

Fromthefoundationsupto<br />

theroof,Ianpaysclose<br />

attentiontodetailtoensure<br />

designsarepracticalwhile<br />

meetingallstandards.<br />

IanlaunchedAGI<br />

Architecturein2016andhas<br />

builtuphisclientelemainly<br />

throughword-of-mouth<br />

recommendations.Hehandles<br />

projectsrangingfromone-off<br />

newbuildstohomeextensions,<br />

housingdevelopmentsand<br />

commercialdevelopments,<br />

workingwithhomeowners,<br />

propertyinvestors,farmers<br />

anddevelopers.Healways<br />

seekstominimiseany<br />

potentialhassleforhisclients<br />

inplanningandbuilding<br />

controlapplications.<br />

Ianispassionateaboutthe<br />

Devonareaandappreciates<br />

sympatheticprojectsthat<br />

employoldermaterialssuchas<br />

naturalstone.<br />

“Ienjoylookingfor<br />

inspirationalideas,bringing<br />

themalltogetherandcoming<br />

upwithadesign,”saysIan.<br />

“Ilovetogiveclients<br />

somethingthatworks.”<br />

■ Details01837811028or<br />

Facebook@AGIArchitecture<br />

Ian Horswell of AGI Architecture<br />

<strong>Business</strong> Sustainability:<br />

Destination Net Zero<br />

We are inviting small businesses to an engaging<br />

and interactive presentation from 361 Community<br />

Energy on the challenges your business will face<br />

in the next decade and how to plan your road<br />

map to the ultimate goal of net zero.<br />

Thursday 27 April <strong>2023</strong> | 1pm - 5pm<br />

Petroc, Brannams campus<br />

To find out more information and reserve<br />

your place, scan this QR code or email<br />

projects@petroc.ac.uk<br />

This talk is funded by the European Social Fund (ESF)<br />

8 business action | <strong>Spring</strong> <strong>2023</strong> | business-action.co.uk


HOLSWORTHY HEADER<br />

Dining outdoorsisgrowingin<br />

popularity,butwhatequipment<br />

isbestandhowdoyoucook<br />

yourfavouritedishes?<br />

Theanswerstoallsuch<br />

questionsareavailablefrom<br />

Heart,Smoke&Soalin<br />

Holsworthy,whichisdedicated<br />

toallaspectsofoutdoordining.<br />

Startedin2020,thebusiness<br />

grewoutoftheenthusiasmof<br />

ZowieandGarethReesfor<br />

openaircookingandeating.<br />

Zowieisexperiencedin<br />

cookingbarbecuesforlarge<br />

numbersofpeopleandafterthe<br />

couplebuiltupasuccessful<br />

heatingandplumbingbusiness,<br />

theydecidedtostartanew<br />

businessaroundtheirpassion.<br />

Heart,Smoke&Soalcaters<br />

forallbudgets,fromasimple<br />

barbecuetoacustom,fullyfittedgardenkitchen.The<br />

coupleworkwithhomeowners<br />

aswellascommercial<br />

businesseswantingtoprovide<br />

outdoordiningfortheir<br />

customersintheirrestaurant,<br />

cafe,puborhotelgarden.<br />

Advice, design and build<br />

ZowieandGarethdon’tjust<br />

supplyequipment,theyoffer<br />

advice,design,installationand<br />

nowevencookerycoursesso<br />

thatcustomerscanenjoytheir<br />

investmenttothefull.<br />

“SinceCovid,morepeople<br />

aregettingadventurousand<br />

wanttocookathome,”says<br />

Zowie.“Wewanttomakesure<br />

peopleareeducatedand<br />

understandthetechniques,to<br />

overcomethebarriersand<br />

knowwhattheycando.”<br />

Heart,Smoke&Soal’s<br />

showroomisburstingwith<br />

barbecues,grills,firepits,fuel<br />

Zowie and Gareth Rees of Heart, Smoke & Soal Luxury outdoor kitchen designed and installed by Heart, Smoke & Soal<br />

Dining out in style<br />

classesgoaheadoutdoors<br />

throughspringandsummer.<br />

Thereissomethingfor<br />

andawiderangeofaccessories ➤ Autumn/WinterWarmers, everyoneatHeart,Smoke&<br />

fromsaucesandspicestorugs, AlfrescoStyle Soal,andZowieandGareth<br />

cookerybooks,barbecuetools ➤ GozneyMasterclass welcomeyoutotheir<br />

andheating.<br />

➤ KadaiVishesh showroom,withitsfree<br />

Itstocksmanyluxury ➤ WoodPelletMasterclass parking.Openinghours<br />

brandsandthecouplearekeen Privatebespokecooking MondaytoFridayandby<br />

toknowallabouttheir classesarealsoavailable.See appointmentatweekends.<br />

productssothattheycan websitefordetailsandtobook. Heart,Smoke&Soalisa<br />

advisecustomersfullywhen Classsizesarelimitedtosix finalistinourOutstandingNew<br />

makingapurchase. tocreateafriendly,hands-on <strong>Business</strong>Award–seepage19.<br />

“Wehavetotryitout learningenvironmentand, ■ Details01409251357or<br />

ourselves–ithastomeetour unlesstheweatherisextreme, heartsmokesoal.co.uk<br />

standards,”addsZowie.<br />

Highqualitycustomer<br />

serviceandworkmanshipare<br />

topprioritiesandthecouple<br />

worktofindoutpreciselywhat<br />

eachcustomerislookingfor.<br />

Theythinkcreativelyandask<br />

questionstodiscoverwhatis<br />

possibleinacustomer’s<br />

outdoorlivingspace.This<br />

providestheinspirationto<br />

createanindividualdesign<br />

whichtheytheninstall.Itcan<br />

includeeverythingfrom<br />

installingpower,fuelandwater<br />

tocookingandrefrigeration<br />

appliancesandcountertops.All<br />

arefittedandcustomisedto<br />

createastunningkitchen.<br />

BBQ cookery courses<br />

Havingbuiltuptheshowroom,<br />

anddesignandbuildservice,<br />

cookerycoursesarebeing<br />

introducedin<strong>2023</strong>.<br />

SupportedbyYTKO’sGet<br />

SetGrowprogramme,Heart,<br />

Smoke&Soalhasdeveloped<br />

eightcoursesincluding:<br />

➤ TastyBBQBreakfast<br />

➤ Wood-FiredOvenMasterclass<br />

➤ SaltBlockandPlank<br />

CookingSpecial<br />

➤ FantasticalFish<br />

@businessactionm | <strong>Spring</strong> <strong>2023</strong> | business action 9


HEADER<br />

business<br />

ACTION<br />

It’s been an exciting startto<br />

theyearwithbusinesses<br />

submittingarecordnumberof<br />

122entriesfortheNorth<br />

Devon<strong>Business</strong>Awards<strong>2023</strong>.<br />

Thankyoutoallwhohave<br />

enteredandnominated<br />

businesses.Weknowthatwe<br />

askalotofyou–answering<br />

questionsindetailand<br />

submittingsupportingmaterial.<br />

Theincreaseinentrynumbers<br />

demonstratesthedetermination<br />

ofsomanyNorthDevon<br />

businessestosucceed.<br />

Weadmirethat.<br />

Thank you to our judges<br />

Onceagain,ourpanelof<br />

independentjudgeshas<br />

assessedallentriesandselected<br />

thefinalistsandwinners.<br />

Eachofourjudgeshas<br />

volunteeredtogiveuptheir<br />

timetoreadthroughentries,<br />

checkoutwebsitesand<br />

supportingdocuments,and<br />

meetforawholedaytoselect<br />

finalistsandwinners.<br />

Everyentrybringsthat<br />

businesstotheattentionofthe<br />

judgesandwhilenotevery<br />

businesscanwin–especiallyin<br />

theOutstandingNew<strong>Business</strong><br />

categorywhichattracted24<br />

entries–judgesareimpressed<br />

bysomanybusinessesandtalk<br />

aboutthementhusiastically–<br />

freeword-of-mouthpublicity.<br />

Meetthejudgeson page 21.<br />

Thank you to our sponsors<br />

Withoutoursponsorsthe<br />

awardswouldnotbepossible.<br />

Thankyouoneandall.<br />

Wearedelightedtowelcome<br />

bothcontinuingandnew<br />

sponsors,whoyoucanread<br />

aboutonthepageforthe<br />

categoryeachissponsoring.<br />

ThankyoualsotoPhilipJ<br />

THURS 11 MAY @ THE LANDMARK<br />

Winners Celebration<br />

sponsored by<br />

NFUMutualBarnstapleandBidefordagencyisproudtosponsor<br />

theNorthDevon<strong>Business</strong>AwardsWinnersCelebration.<br />

Weweredelightedtobeofferedtheopportunitytobeinvolved<br />

withtheseawards,recognisingandcelebratingthesuccessof<br />

localbusinessesacrossNorthDevon.<br />

Wehavebeenimpressedwiththebreadthandqualityofthe<br />

entrantsandfeelthatthejudgeswillhavesomedifficult<br />

decisionstomake.<br />

Withoveracenturyofexperience,NFUMutualhasbeenpart<br />

ofthefabricofthelocalcommunityformanyyearsanditisan<br />

importantpartofwhoweare.<br />

OurfriendlyteamatourofficesinBidefordandBarnstaple<br />

takeprideinestablishingdirectandlong-lastingrelationships<br />

withcustomers,manyofwhomarebusinessesacrossNorthDevon<br />

whovalueapersonalapproachandexcellentcustomerservice.<br />

■ Calluson01271829563orvisitusatLauderLane,<br />

Roundswell<strong>Business</strong>Park,Barnstaple,EX313TA<br />

Book at ndba23.eventbrite.co.uk<br />

Milton&CompanyPlcwhich<br />

forthefourthyearis<br />

sponsoringtheNorthDevon<br />

<strong>Business</strong>oftheYearAward.<br />

Thankyoutootonew<br />

sponsorNFUMutualBarnstaple<br />

&Bidefordwhoapproachedus<br />

tosponsortheWinners<br />

CelebrationEventatthe<br />

LandmarkTheatre,Ilfracombe<br />

onThursday11May.<br />

Thecostsinvolvedwith<br />

runningtheawardshave<br />

increasedconsiderablythisyear<br />

andsponsorshiphelpstooffset<br />

these.Weareverygratefulfor<br />

allsupport.<br />

Therearestillcategory<br />

sponsorshipopportunities<br />

available–pleasecontactusfor<br />

moredetails.<br />

Awards finalists<br />

Readaboutall48finalistsin<br />

our12awardscategoriesover<br />

thefollowingpages.<br />

Congratulationstoall!<br />

Welookforwardtomeeting<br />

youattheWinnersCelebration<br />

whenwefindoutwhohaswon.<br />

Winners Celebration<br />

Followinglastyear’ssuccessful<br />

event,wewillonceagainbe<br />

celebratingtheawardsatthe<br />

LandmarkTheatre,Ilfracombe.<br />

Theeventwillbeinformal<br />

andfun,startingwitha<br />

complementarywelcomeglass<br />

ofNorthDevonbubbly,abuffet<br />

andremarkablenetworking<br />

betweenorganisers,sponsors,<br />

judges,finalistsandguests.<br />

Thenweassembleinthe<br />

theatreauditoriumforthe<br />

dramaticannouncementofthe<br />

awardswinners.<br />

Itpromisestobeadazzling<br />

evening–bookyourtickets<br />

nowtoavoiddisappointment.<br />

Seeyouthere!<br />

10 business action | <strong>Spring</strong> <strong>2023</strong> | business-action.co.uk


OnThursday11May,the48<br />

finalistslistedoverthe<br />

followingpageswilldiscover<br />

whichofthemhavebeen<br />

namedwinnersofthe12<br />

categorieswhentheseare<br />

announcedonthestageofthe<br />

LandmarkTheatre,Ilfracombe.<br />

Eachofthe12category<br />

winnersthenprogresstothe<br />

WinnerofWinnerscategory<br />

withonebeingnamedbythe<br />

judgesasNorthDevon<br />

<strong>Business</strong>oftheYear<strong>2023</strong>.<br />

Thisawardissponsored<br />

andwillbepresentedbyPhilip<br />

JMilton&CompanyPlc.<br />

Philip J Milton & Company Plc<br />

Wearedelightedandproudto<br />

offerafullyindependent<br />

financialandinvestment<br />

planningserviceandweadvise<br />

uponallaspectsofclients’<br />

financialaffairs.Thecompany<br />

continuestoexpandits<br />

operationsandalsooffersan<br />

accountancyandtaxation<br />

servicealongwithawill<br />

writing,trusts,estatesand<br />

probatedepartment.<br />

Thecompanyisauthorised<br />

AWARDS HEADER<br />

North Devon <strong>Business</strong> of the Year <strong>2023</strong><br />

andregulatedbytheFinancial<br />

ConductAuthority(FCA)and<br />

isoneofthelargestandlongest<br />

establishedindependent<br />

financialadvisersinNorth<br />

Devon.Weareregulatedatone<br />

ofthehighestavailable<br />

categories,beingoneofavery<br />

fewauthorisedtoundertake<br />

discretionaryinvestment<br />

managementandtoholdclient<br />

money.Consequently,weare<br />

requiredtomaintainsizeable<br />

andverystrictfinancial<br />

sponsored by<br />

01271 344300 or miltonpj.net<br />

resourcesatalltimes.The<br />

company’saccountsaresubject<br />

tothoroughindependentaudit<br />

andfullaccountsarepublished<br />

andsubmittedtotheFCA<br />

regularly.Also,theFinancial<br />

OmbudsmanServiceand<br />

FinancialServices’<br />

CompensationSchemeapply<br />

toenhanceinvestorprotection<br />

againstfinancialloss.<br />

Withwelloverthree<br />

decadesofexperience,wealso<br />

boastsomeofthehighest<br />

financialservices’qualifications<br />

inthecountry.Staffare<br />

encouragedandsponsoredto<br />

achievequalificationsbeyond<br />

theindustrystandardtoensure<br />

thatwecontinuetodeliveran<br />

excellentservicetoclients.<br />

Successcanbeattributed<br />

largelytothecompany’s<br />

uncompromisingcommitment<br />

toclients,includingongoing<br />

assessmentandmanagementof<br />

investments,athorough<br />

understandingoffinancial<br />

markets,prudentmanagement<br />

andlong-termfinancialstability.<br />

Wedonotsimply‘sell<br />

products’–weprovidea<br />

comprehensiveandlonglastingservicetoindividuals<br />

andtheirfamilies.<br />

Thisisanimportant<br />

distinctionandanapproach<br />

thatisrareintoday’sfast<br />

movinglandscape.<br />

Thishasledtomanyclients<br />

recommendingfamilyand<br />

friendstoseekouradvice–the<br />

ultimateendorsementofthe<br />

qualityofourservices.<br />

■ Visitmiltonpj.net<br />

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@businessactionm | <strong>Spring</strong> <strong>2023</strong> | business action 11


HEADER<br />

JAMAICAPRESS<br />

design • print • signs • web • office<br />

design | concepts | logos | brand identity<br />

print | stationery | forms | brochures | books<br />

signs | posters | banners | exhibitions | signs<br />

web | design | domains | seo | hosting<br />

office | supplies | consumables | furniture<br />

01237 452333<br />

sales@jamaicapress.co.uk<br />

12 business action | <strong>Spring</strong> <strong>2023</strong> | business-action.co.uk


AMI MARKETING<br />

AMIwasestablishedin2009in<br />

Barnstapleasaone-stopshop<br />

forUKmanufacturersto<br />

marketthemselvesonline.It<br />

offersvideoproduction,web<br />

sitedesign,PPC(Googleads),<br />

SEO,branding,photography,<br />

socialmediamarketingand<br />

more.Ithasmorethan280<br />

customersacrosstheUK.Over<br />

thepastsixyears,ithas<br />

achievedrapidgrowthbothin<br />

revenueandstaffandhas<br />

increasedfromthreestaffto12.<br />

■ amiweb.co.uk<br />

COASTAL CREATIVES<br />

CoastalCreativesfirstopened<br />

inBrauntonafterlockdowns<br />

preventedartistsfromearning<br />

anincome.Itenabledlocal<br />

artists,craftersandmakersto<br />

displayandselltheirworkina<br />

workingstudio.Quickly<br />

runningoutofspace,thenew,<br />

biggerstorein Ilfracombe<br />

openedin2022supporting<br />

30+artistsandhosting<br />

lampworkglassartandother<br />

artandcraftworkshops.<br />

■ Instagram:<br />

@CoastalCreativesNorthDevon<br />

AWARDS<br />

Best Employer Award finalists<br />

COMBE HOME CARE<br />

CombeHomeCareisafamilyruncompanystartedin2018<br />

toprovidecareservicesto<br />

clientsinandnear Ilfracombe.<br />

With20years’experiencein<br />

thecaresector,theownersset<br />

upthebusinesstoprovide<br />

highqualitycare,fully<br />

supportingitsstaff.Stickingto<br />

itsprinciples,CombeCarenow<br />

employsmorethan30staffto<br />

careforitsmanyhappyclients.<br />

■ combehomecare.com<br />

Best Retailer Award finalists<br />

KINGS CARPETS<br />

KingsCarpetsisafamily<br />

business,establishedin1963in<br />

Ilfracombe,andnowat<br />

Pottington, Barnstaple.From<br />

thestartithasspecialisedin<br />

oneproduct:carpet.Itsupplies<br />

British-madecarpetswitha<br />

servicethatissecondtonone.<br />

Mostcustomersofferrepeat<br />

businessandnewsalesare<br />

obtainedmainlythroughwordof-mouthrecommendation.<br />

■ kingscarpetsdevon.co.uk<br />

LITTLEDART FULFILMENT<br />

WillandOliMartinbuiltup<br />

thefulfilmentsideoftheir<br />

familybusinessin Witheridge<br />

anddevelopeditintoabusiness<br />

initsownrightin2021.<br />

Currentlymanagingfulfilment<br />

for17brands,itrecruitslocally<br />

andaimstoprovideafair<br />

workingenvironmentforlocal<br />

people,offeringtheopportunity<br />

forthemtoprogresstheir<br />

careersfully.<br />

■ littledartfulfilment.co.uk<br />

THE ILAB<br />

In2011,theilabestablished<br />

itselfin BarnstapleHigh<br />

Streetasaconsumerelectronic<br />

outletfocusedonrepairsand<br />

accessoriesforsmartphones<br />

andtablets.Itsclose-knitteam<br />

ofeightstaffshareapassion<br />

anddedicationtoproviding<br />

eachconsumerwithunhurried<br />

personalservice.Theilab<br />

evolveseachyear,addingnew<br />

productsandservices.<br />

■ theilab.co.uk<br />

MOO FREE<br />

MooFreeisafamily-run<br />

businessin Holsworthythat<br />

hasbeenleadingthechargeon<br />

dairy-dodgingchocolatefor<br />

overadecade.Overthepast<br />

year,ithasbecomeB-Corp<br />

CertifiedandachievedaBRC<br />

AAaccreditation.MooFreeis<br />

constantlylookingforwaysto<br />

improveitsskillbaseand<br />

providesapositiveinclusive<br />

environmentforitsemployees.<br />

Itsteamincludesseveral<br />

amazingautisticpeople.<br />

■ moofreechocolates.com<br />

THE TECHOUT<br />

TheTechoutopenedin2021as<br />

anindependentone-stopshop<br />

in Barnstapleforbuying,<br />

sellingandrepairingalarge<br />

rangeofdevicesfrom<br />

smartphonestotablets,PCs,<br />

laptops,smartwatchesand<br />

gamingconsoles,coupledwith<br />

arangeofaccessories.The<br />

Techout’sethosistoprovide<br />

thebestpossiblecustomer<br />

service,makingeverycontact<br />

andtransactioncustomer<br />

friendlyandstraightforward.<br />

■ thetechout.com<br />

LAURENCE LIDDY<br />

Fascinatedbytheprocessof<br />

creatingimages,Laurence<br />

Liddydevelopedhisskillsfrom<br />

books,magazines,forums,<br />

Youtubeandcameraclubs,and<br />

in2016launchedasafreelance<br />

photographer.Nowheprovides<br />

high-qualitycommercial<br />

photographyandvideoto<br />

brands,advertisers,architects<br />

andbusinessesacrosstheSouth<br />

Westfrom Barnstaple.<br />

■ laurenceliddy.com<br />

All plans include<br />

➤ 4 adverts (if selected)<br />

➤ 4 magazine listings<br />

➤ 12-month web adverts<br />

➤ online listing<br />

➤ 4 mailed magazines<br />

➤ plus more<br />

<strong>Business</strong>-to-<strong>Business</strong> Excellence Award finalists<br />

SAFE WORKING LIFTS<br />

SafeWorkingLiftsisthe<br />

fastest-growingindependent<br />

liftcompanyintheSouth<br />

West.Afamily-runfirmin<br />

Barnstaple,itemploys20<br />

peopleacrosstheregionand<br />

inWales,andtreatsits<br />

employeesandcustomerslike<br />

family.Ithasattainedmany<br />

industryaccreditationsand<br />

ISOstandards,enablingitto<br />

maintainhigh-qualityservice.<br />

■ swlifts.co.uk<br />

*<br />

TAXASSIST BARNSTAPLE<br />

TaxAssistBarnstaplewas<br />

startedtomakeadifferenceto<br />

smallbusinesses.Itsapproach<br />

istobringservicesbackto<br />

Barnstapletowncentresothat<br />

clientscandropinandmeet<br />

friendly,approachablestaffthat<br />

makethemfeelcomfortable<br />

andnotintimidatedbypeople<br />

insuitsandties.Ithasalready<br />

growntofivestaffandserves<br />

hundredsoflocalbusinesses.<br />

■ taxassist.co.uk/barnstaple<br />

THE TECHOUT<br />

TheTechoutopenedin2021as<br />

anindependentone-stopshop<br />

in Barnstapleandonlinestore<br />

forbuying,sellingand<br />

repairingalargerangeoftech<br />

devicesforpublicandbusiness<br />

clients.Forbusinesscustomers<br />

itprovidesrepaircontracts,<br />

deviceprocurementservices<br />

andbuybackagreements,<br />

dependinguponeach<br />

customer’sneeds.<br />

■ thetechout.com<br />

Advertise from just £30 a year with <strong>Business</strong> <strong>Action</strong><br />

Select plan<br />

£30 <strong>Business</strong> <strong>Action</strong> Plan – 4 magazine listings<br />

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£315 <strong>Business</strong> <strong>Action</strong> Plan – 4 quarter page adverts<br />

£645 <strong>Business</strong> <strong>Action</strong> Plan – 4 half page adverts<br />

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Payment options<br />

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*priceriseinMay<strong>2023</strong><br />

Book online at business-action.co.uk/plans or call Robert on 07971 176044<br />

@businessactionm | <strong>Spring</strong> <strong>2023</strong> | business action 13


DAISY LAYLAND<br />

DaisyLaylandEstateAgentsin<br />

Barnstapleoffersa1:1estate<br />

agencyservice.Fromstartto<br />

finishclientshaveonepointof<br />

contactforsellingorpurchasing<br />

theirproperty.Witha5-star<br />

Googlerating,Daisyprovides<br />

professionalmarketingfor<br />

everypropertywhateverthe<br />

valueandclientscanreachher<br />

sevendaysaweekatanytime.<br />

■ FB:@daisylaylandestateagent<br />

AMI MARKETING<br />

AspectMediaInternational<br />

Ltd(tradingasAMIMarketing<br />

forManufacturing)was<br />

establishedin Barnstaplein<br />

2009asaone-stopshopfor<br />

UKmanufacturerstomarket<br />

themselvesonline.Withmore<br />

than280loyalcustomersacross<br />

thecountry,itistheUK’s<br />

leadingmarketingagencyfor<br />

manufacturers,andhasgrown<br />

fromthreeto12staff.<br />

■ amiweb.co.uk<br />

AWARDS<br />

Consumer Service Excellence Award finalists<br />

THE TECHOUT<br />

TheTechoutisanindependent<br />

businessin Barnstaplewith<br />

bothaQueenStreettown<br />

centrestoreandawebsitefor<br />

buying,sellingandrepairinga<br />

hugearrayoftech.Servingall<br />

ofNorthDevonandbeyond,<br />

itsstraightforwardonline<br />

buyingandsellingservice<br />

ensuresdistanceisnoobjectto<br />

itscustomers.<br />

■ thetechout.com<br />

Digital & Online Achievement Award finalists<br />

DIGITWELL<br />

DigitwellSolutionswasformed<br />

in Holsworthyin2016by<br />

AndrewMarshall,whohas35+<br />

years’experienceinsoftware<br />

developmentandproject<br />

management,toprovidecosteffectiveaccesstoquality<br />

mobileapplicationtechnology<br />

tosmallbusinesses.Itoffersa<br />

full-lifecycleservicefrom<br />

conceptthroughdesignand<br />

buildtosupportingthesolution.<br />

■ digitwell.co.uk<br />

TIA LEE<br />

TiaLeePermanentMakeup<br />

providespermanentmakeup<br />

eyebrows,eyelinerandlip<br />

blush,offeringfreeeyebrowsto<br />

cancerpatients.Withhersalon<br />

in Newport,Tiahasawaiting<br />

listofclientsallovertheUK.<br />

Shegoesaboveandbeyondto<br />

ensureclientshavethebest<br />

experienceandheraftercare<br />

ensurestheyhavenoconcerns.<br />

■ tialeepermanentmakeup.co.uk<br />

HELEN CHAMBERS<br />

Sincethepandemic,Helen<br />

ChambersPilates&Neuro<br />

Exercisehasrunonlinepilates<br />

classesfrom Barnstaple.<br />

Helenrunsclassesthroughout<br />

theweek,whicharegradedfor<br />

allskilllevels.Shehasa<br />

specialistskillsetforMSand<br />

Parkinson’s.Herclassesreach<br />

peopleacrossthecountryand,<br />

ifunabletoattend,clientscan<br />

viewarecording.<br />

■ FB@chambershc<br />

TORRS PARK DENTAL<br />

TorrsParkDentalPracticeisa<br />

small,independent,familyrunprivatedentalpracticein<br />

Ilfracombe.Itstreatments<br />

includefullmouth<br />

rehabilitation,aesthetic<br />

dentistry,orthodontic<br />

aligners,facialaestheticsand<br />

health-relatedtreatments.It<br />

alsodoesalotofcommunity<br />

outreachandcharitywork.<br />

■ FB@torrsparkdentalpractice<br />

TORRS PARK DENTAL<br />

TorrsParkDentalPracticeisa<br />

small,independent,family-run<br />

privatedentalpracticein<br />

Ilfracombe thathasembraced<br />

digitaltechnologyfully.Itis<br />

oneofonlyafewSouthWest<br />

practicestocombineitsdigital<br />

scannerandon-sitefurnaceto<br />

provideasame-daycrownand<br />

bridgeworkservice,andrecords<br />

allpatientrecordsdigitally.<br />

■ FB@torrsparkdentalpractice<br />

<br />

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14 business action | <strong>Spring</strong> <strong>2023</strong> | business-action.co.uk


NORTH COAST CAFE<br />

In2022,NorthCoastCafé<br />

openedasafully-licensedcafe<br />

andwinebarinQueenStreet,<br />

Lynton.Delightfullydecorated,<br />

thecaféofferskerbsideappeal<br />

andseatingfor16to18people,<br />

withtwotablesoutside.The<br />

menufeaturestastytwistson<br />

classicsarniesincluding<br />

toweringNewYorkCluband<br />

NorthCoastClubsandwiches<br />

usinghighqualityingredients,<br />

sourcedaslocallyaspossible.<br />

■ northcoastcafe.co.uk<br />

NORTH DEVON HOG ROAST<br />

TheNorthDevonHogRoast<br />

Companyin Roborough<br />

provideshogroastandcatering<br />

foralloccasionsincluding<br />

privatepartiesandevents,<br />

weddings,fetes,christenings,<br />

charityeventsandcorporate<br />

functionsinNorthDevon.Its<br />

aimistoproduceporkthatis<br />

fullofflavour,succulentand<br />

wholesome.Italsosupports<br />

otherlocalfarmers,producers<br />

andbusinesses.<br />

■ northdevonhogroast.co.uk<br />

BIRCH MEADOW<br />

BirchMeadowLandscapingis<br />

basedin Bratton Flemingand<br />

operatesinNorthDevon,West<br />

Somersetandasfarafieldas<br />

London.Itemploysfourstaff,<br />

withanotherself-employed<br />

teammember,whoarehighly<br />

qualifiedandincludeRHS<br />

medalwinners.Itusesa<br />

mixtureoftraditionaland<br />

modernbuildtechniquesto<br />

takegardensfromdesignstage<br />

rightthroughtobuild.<br />

■ birchmeadow.co.uk<br />

AWARDS<br />

Excellence in Hospitality & Tourism Award finalists<br />

Excellence in Building & Construction Award finalists<br />

Editor Robert Zarywacz<br />

LEACH BROTHERS<br />

LeachBrothersin Witheridge<br />

haveofferedafulldesign<br />

serviceanderectionofsteelframedbuildingsfor<br />

agricultural,industrialand<br />

equestrianusesacrossthe<br />

SouthWestformorethan30<br />

years.Aswellassteel<br />

buildings,theyproducegates,<br />

cattlegridsandwatertroughs.<br />

Theyalsospecialisein<br />

concretestructuresand<br />

agriculturalgroundworks.<br />

■ leachbrothersfabrication.co.uk<br />

sponsored by<br />

01237 809 469 or skerntrainingandskills.co.uk<br />

SkernTrainingandSkills(STS)hasbeenprovidingprofessional<br />

developmenttrainingforover45years.Operatingnationally,our<br />

experiencedteamprovideshighqualityapprenticeshipsand<br />

impactfulskillsprogrammesthataretailoredtobusinessneeds.<br />

WeofferapprenticeshipprogrammesinOutdoorEducation,<br />

LeadershipandManagement,Hospitality,andAgriculture.<br />

Asamainproviderofhospitalityapprenticeshipsacrossthe<br />

SouthWest,wearethrilledtobesponsoringthe<strong>Business</strong><strong>Action</strong><br />

ExcellenceinHospitality&TourismAward.<br />

RecognisingthetalentsofNorthDevonbusinesses,from<br />

restaurants,pubs,caféstoattractions,STSareproudtocelebrate<br />

theachievementsoflocalbusinessesprovidingthebest<br />

hospitalityandvisitorexperiencesinNorthDevon.<br />

■ Visitskerntrainingandskills.co.uk<br />

LUX ELECTRICAL<br />

LuxElectricalin Fremington<br />

provideselectricianservices<br />

includingdomestic,commercial,<br />

industrial,agricultural,EV,data<br />

andmechanicalventilation.<br />

Foundedbyexperienced<br />

electricianLeighLawson,the<br />

businessreceives5-starreviews<br />

andwasnominatedforthis<br />

awardbymultiplecustomers.<br />

LuxElectricalprovidesservices<br />

toanumberofNorthDevon<br />

businesses.<br />

■ lux-electricalinfo.business.site<br />

Organising the business awards<br />

ThefourthyearoftheNorthDevon<strong>Business</strong>Awardscreateseven<br />

higherexpectations.Theworkthatgoesintoplanningand<br />

organisingtheawardsprocessishugeandwerelyonthegenerous<br />

helpandsupportofmanybusinesspeople.<br />

JoiningeditorRobertZarywaczinorganisingandpresenting<br />

theWinnersCelebrationattheLandmarkTheatrethisyearis<br />

AndrewBowersofPeakOnline.<br />

Ourintentionistocreateaneventwhereeveryonefeels<br />

welcomeandcomfortable,whetherfromabigcompanyorasole<br />

trader,andwherewecelebratethehardworkandachievementsof<br />

allininformalpartymoodwiththeexcitementoftheatre.<br />

■ Bookyourticketsatndba23.eventbrite.co.uk<br />

SMYTHAM HOLIDAY PARK<br />

SmythamHolidayParkisa<br />

familyrunholidaypark<br />

locatedontheedgeof Little<br />

Torrington.Nowrunbythe<br />

2ndand3rdgenerations,the<br />

parkhas94privately-owned<br />

staticcaravansownedby<br />

individuals,couplesand<br />

families,84touringand<br />

campingpitches,withanother<br />

35indevelopment,threeselfcateringlodges(withhottubs)<br />

andthreecampingpods.<br />

■ smytham.co.uk<br />

STACC<br />

Staccisapatisserieandcocktail<br />

barin Ilfracombeofferingtruly<br />

uniquecakes,coffeeand<br />

cocktailstocreateanamazing<br />

experience.Staccemploysa<br />

teamofeightandhasastrong<br />

focusontrainingstafftothe<br />

highestlevels.Allproductsare<br />

madein-houseandcannotbe<br />

foundanywhereelse.Stacc<br />

regularlywelcomesmany<br />

returningcustomerswho<br />

returntotheareatovisitit.<br />

■ staccbakes.com<br />

SMS<br />

South MoltonScaffolding<br />

employsa25-strongteamof<br />

scaffoldersofallabilitiesand<br />

twoofficestaff.Itcoversall<br />

scaffoldrequirementsfrom<br />

domesticjobstocommercial<br />

worksandbothsmalland<br />

largenewbuilddevelopments.<br />

Italsoworksfornational<br />

clientsthroughouttheNorth<br />

Devonareaandaimsto<br />

provideclientswithafirstclassscaffoldexperience.<br />

■ scaffoldhirenorthdevon.co.uk<br />

Andrew Bowers of Peak Online<br />

@businessactionm | <strong>Spring</strong> <strong>2023</strong> | business action 15


KINECTED SOLUTIONS<br />

KinectedSolutionswasstarted<br />

in Barnstaplein2016asa<br />

defencecommunications<br />

consultancyandisnowfive<br />

strong.Itspecialisesin<br />

providingthelatestdefence<br />

sectortechnology,imported<br />

fromtheUSAandintotheUK<br />

andEuropeanmarket.Products<br />

itexportsareonlyavailable<br />

throughKinectedasitpartners<br />

exclusivelywiththeoriginal<br />

equipmentmanufacturers.<br />

■ kinectedsolutions.co.uk<br />

LABELINE<br />

Labelinelaunchedin1992to<br />

supporttheHazchemindustry<br />

movedangerousgoodssafely<br />

aroundtheworldandprovide<br />

allmaterialsandservicesasa<br />

one-stopservice.Labeline<br />

providesallregulatorymaterial<br />

regulationstoassistshippers,<br />

airlines,roadandsea transport.<br />

Labelineemployseightpeople<br />

atits Chivenorbaseandhas<br />

openedaEuropeandistribution<br />

centreintheNetherlands.<br />

■ labeline.com<br />

AWARDS HEADER<br />

International Trade & Exports Award finalists<br />

sponsored by<br />

0333 7722 565 or internationaltradematters.com<br />

FoundedbymanagingdirectorLindaMiddleton-Jones,<br />

InternationalTradeMattersLtdprovidesindependenttailored<br />

supporttoSMEsandmicrobusinesses.<br />

Levelsofengagementcanincludeatelephone-basedExport<br />

Responsesupportservice,helpandadvicewithexport<br />

documentationandaccreditations,orafully-embeddedExport<br />

Managertooperateortrainyourexportdepartment.<br />

Whetheryou’rejuststartingyourjourney,readytolaunchor<br />

alreadytradingoverseas,ourspecialistsareabletohelpyou<br />

assessyourprocessesandprovideexpertisetomakeexportinggo<br />

assmoothlyaspossible.<br />

WithacatalogueofBritish-Chambers-of-Commerce<br />

accreditedcourses,additionaltopicsandbespokeoptions,we<br />

haveabroadrangeofgreatvaluetrainingpackagestogiveyou<br />

andyourstafftheskillstosucceedonaninternationalplatform.<br />

Deliveryformanycoursesiscurrentlyonline,within-person<br />

eventsavailablewhereandwhenpossible.<br />

■ Visitinternationaltradematters.com<br />

SEA<br />

SEAin Barnstapleprovides<br />

engineeringandsoftware<br />

designservicestogovernment<br />

agencies,industrialprime<br />

contractors,andacademia.<br />

SEA’sBarnstaplesitecarries<br />

outmanufacturing,testing,<br />

andcertificationofall<br />

equipmenttoensurethe<br />

higheststandardpriorto<br />

delivery.ItexportstoEurope,<br />

SouthAmerica,NorthAmerica,<br />

theFarEastandAustralasia<br />

■ sea.co.uk<br />

TURNSTYLE DESIGNS<br />

TurnstyleDesignsin<br />

Barnstaple hasproduced<br />

luxuryhardwareforbespoke<br />

andhigh-endresidential,<br />

commercial,andyachtprojects<br />

since1992.IthasaLondon<br />

showroomintheDesign<br />

Centre,ChelseaHarbourand<br />

anofficelocatedinRhode<br />

Island,whichdealswithmany<br />

USclients.Italsohasaglobal<br />

networkofvettedspecialist<br />

partnersandagents.<br />

■ turnstyledesigns.com<br />

Need it<br />

Find it<br />

4 copies of <strong>Business</strong> <strong>Action</strong><br />

magazine posted to you,<br />

12-month online listing<br />

& 4 business listings<br />

*<br />

for £30 per year<br />

*priceriseinMay<strong>2023</strong><br />

Book at needitfindit.uk<br />

Baked in<br />

North Devon<br />

The cover photoofourlastissueincluded<br />

atraditionalNorthDevonbreadbrick<br />

fromBidefordPottery.SusanJuniperfrom<br />

thepotteryaskededitorRobertZarywacz<br />

ifhehadbakedbreadinityet:hehadnot.<br />

Realisingthatitneededtobetested,<br />

RobertbakedaloafinJanuary,butthe<br />

coldanddamppreventedthedoughfrom<br />

risingmuch,sohetriedagain,ensuring<br />

thedoughwasinawarmanddryplace.<br />

Herearethehigh-riseresults.<br />

DoyouuseaNorthDevonbreadbrick?<br />

■ BuyfromBidefordPotteryat<br />

01237471105orbidefordpottery.co.uk<br />

HERE<br />

16 business action | <strong>Spring</strong> <strong>2023</strong> | business-action.co.uk


DIRECTORY HEADER<br />

ACCOUNTANTS<br />

Cranford <strong>Business</strong> Services<br />

Bideford<br />

t: 01237 488077<br />

w: accountsindevon.co.uk<br />

JD Accountants (South West) Ltd<br />

Barnstaple<br />

t: 01271 378606<br />

ANTIQUE MAPS & CHARTS<br />

Old Folding Maps<br />

South Molton<br />

t: 01769 573935<br />

w: foldingmaps.co.uk<br />

ARCHITECTS<br />

AGI Architecture<br />

Hatherleigh<br />

t: 01837 811028<br />

w: agi-architecture.co.uk<br />

BRANDING<br />

BrandLanterns<br />

Barnstaple<br />

t: 01271 372620<br />

w: brandlanterns.co.uk<br />

BREWERY<br />

Combe Brewing Company<br />

Ilfracombe<br />

t: 07973 488409<br />

w: facebook.com/<br />

CombeBrewingCompany<br />

GT Ales<br />

Chivenor<br />

t: 01271 267420<br />

w: gtales.co.uk<br />

BUILDING SUPPLIES<br />

Heritage Cob and Lime<br />

Bideford<br />

t: 01237 477431<br />

w: heritagecobandlime.com<br />

RGB Building Supplies<br />

Branches in Barnstaple, Bideford,<br />

Hatherleigh, Holsworthy,<br />

Ilfracombe, Okehampton, South<br />

Molton, Tiverton<br />

w: rgbltd.co.uk<br />

BUSINESS ADVISORS<br />

Pound Lane Financial Management<br />

North Devon<br />

t: 07801 199671<br />

w: poundlane.co.uk<br />

BUSINESS COACHING<br />

Accelerate <strong>Business</strong> Consultancy<br />

& Solutions<br />

Bude<br />

t: 07865 098253<br />

w: accelerate-business.co.uk<br />

CAR SALES & SERVICING<br />

Blights Motors<br />

Bideford<br />

t: 01237 472282<br />

w: blightsmotors.co.uk<br />

COMMERCIAL PROPERTY<br />

James Doble Commercial<br />

North Devon<br />

t: 01237 424053<br />

w: jd-commercial.co.uk<br />

CONSTRUCTION<br />

Advanced Scaffolding<br />

Barnstaple<br />

t: 01271 321100<br />

w: advancedscaffoldingltd.co.uk<br />

COPIERS & PRINTERS<br />

Clarity Copiers North Devon<br />

Barnstaple & North Devon<br />

t: 01271 374061<br />

w: claritynorthdevon.co.uk<br />

COPYWRITING & MARKETING<br />

Zarywacz<br />

North Devon & UK<br />

t: 01271 879100<br />

w: z2z.com<br />

COUNSELLING & PSYCHOTHERAPY<br />

Devon Counselling Training<br />

Barnstaple<br />

t: 07522 841009<br />

w: devoncounsellingtraining.co.uk<br />

North Devon Counselling<br />

Barnstaple<br />

t: 07872 501606<br />

w: northdevoncounselling.co.uk<br />

DIGITAL & WEB SITES<br />

Kameleon<br />

Barnstaple<br />

t: 01271 375100<br />

w: kameleondigital.uk<br />

Peak Online<br />

Bideford<br />

t: 01237 721256<br />

w: peak-online.uk<br />

DINING<br />

Terrace Tapas & Wine Bar<br />

Ilfracombe<br />

t: 01271 863482<br />

w: terracetapasbar.co.uk<br />

The Royal George<br />

Appledore<br />

t: 01237 424 138<br />

w: trgpub.co.uk<br />

ENVIRONMENT<br />

North Devon Biosphere<br />

North Devon<br />

t: 01392 388647<br />

w: northdevonbiosphere.org.uk<br />

FINANCE<br />

SWIG Finance<br />

North Devon & South West<br />

t: 01872 227 932<br />

w: swigfinance.co.uk<br />

FINANCIAL ADVISERS<br />

D Scott Financial<br />

Bideford<br />

t: 01237 426450<br />

w: dscottfinancial.co.uk<br />

Philip J Milton & Co Plc<br />

Barnstaple<br />

t: 01271 344300<br />

w: miltonpj.net<br />

GARDENING & LANDSCAPING<br />

Gardenscapes Devon<br />

Torrington<br />

t: 07799 478318<br />

w: gardenscapesdevon.co.uk<br />

HEALTH & SAFETY<br />

Safety Supplies Direct<br />

Barnstaple<br />

t: 01271 377558<br />

w: safetysuppliesdirect.co.uk<br />

HOLIDAY COTTAGES<br />

Marsdens Devon Cottages<br />

North Devon<br />

t: 01271 813777<br />

w: marsdens.co.uk<br />

HOTELS<br />

The Carlton<br />

Ilfracombe<br />

t: 01271 862446<br />

w: ilfracombecarlton.co.uk<br />

HUMAN RESOURCES<br />

Fitzgerald HR<br />

Barnstaple, Exeter, London &<br />

Wellington<br />

t: 01271 859267<br />

w: fitzgeraldhr.co.uk<br />

INSURANCE<br />

NFU Mutual Barnstaple & Bideford<br />

Barnstaple & Bideford<br />

t: 01271 343592<br />

w: nfumutual.co.uk/agent-offices/<br />

barnstaple<br />

Together Insurance Solutions<br />

Barnstaple<br />

t: 01271 347147<br />

w: togetherinsurancesolutions.co.uk<br />

INTERNATIONAL TRADE SUPPORT<br />

International Trade Matters Ltd<br />

Bampton<br />

t: 01398 332881<br />

w: internationaltradematters.com<br />

IT<br />

Lineal Software Solutions<br />

Barnstaple<br />

t: 01271 375999<br />

w: lineal.co.uk<br />

LOCKSMITHS<br />

SW Locksmiths<br />

Holsworthy / Bude<br />

t: 01409 255533<br />

w: swlocksmiths.com<br />

MANAGEMENT CONSULTANCY<br />

Improved Ways<br />

Bideford<br />

t: 07986 558587<br />

w: improvedwayslimited.co.uk<br />

MANUFACTURERS<br />

The Clovelly Soap Company<br />

Clovelly<br />

t: 01237 432280<br />

w: theclovellysoapcompany.com<br />

Smart Manufacturing<br />

Bideford<br />

t: 01237 471977<br />

w: smart-manufacturing.co.uk<br />

Taw Tech<br />

Pottington<br />

t: 01271 377688<br />

w: tawtech.com<br />

MASSAGE & BEAUTY<br />

Essential Bodyworkx<br />

South Molton<br />

t: 01769 574474<br />

w: essentialbodyworkx.co.uk<br />

NETWORKING GROUPS<br />

<strong>Business</strong> Networking in Barnstaple<br />

Barnstaple<br />

t: 0843 289 1339<br />

w: bnibarnstaple.co.uk<br />

North Devon Networking Group<br />

Barnstaple<br />

w: northdevonnetworking.co.uk<br />

Torridge <strong>Business</strong> Networking<br />

Westward Ho!<br />

w: torridgebusinessnetwork.co.uk<br />

OFFICE SUPPLIES<br />

South West Office Supplies<br />

North Devon<br />

t: 01271 889337<br />

w: swofficesupplies.co.uk<br />

PHOTOGRAPHY<br />

We Shoot Any Product<br />

Chivenor<br />

t: 01271 316886<br />

w: weshootanyproduct.com<br />

PRINTING<br />

Jamaica Press<br />

Buckland Brewer<br />

t: 01237 452333<br />

w: jamaicapress.co.uk<br />

RECRUITMENT<br />

Cooper Golding<br />

Barnstaple<br />

t: 01271 349745<br />

w: coopergolding.co.uk<br />

RETAILERS<br />

Ilfracombe Chocolate Emporium<br />

Ilfracombe<br />

t: 01271 867193<br />

w: ilfracombechocolateemporium.co.uk<br />

Pedlars<br />

Ilfracombe<br />

t: 01271 863509<br />

w: Facebook @pedlarsofilfracombe<br />

SHEDS<br />

SHEDS 4 you<br />

Bideford<br />

t: 01237 459193<br />

w: sheds4you.co.uk<br />

SIGNS<br />

Doubleuprint<br />

Barnstaple<br />

t: 01271 268 041 / 07866 420436<br />

w: doubleuprint.co.uk<br />

The Sign Maker<br />

High Bickington<br />

t: 01769 561355<br />

w: sign-maker.net<br />

SOLICITORS<br />

Seldons Solicitors<br />

Bideford<br />

t: 01237 479121<br />

w: seldons-solicitors.co.uk<br />

SPORTS EQUIPMENT<br />

Aramis Rugby<br />

South Molton<br />

t: 01769 550284<br />

w: aramisrugby.co.uk<br />

TRAINING & SKILLS<br />

Petroc<br />

Barnstaple & Tiverton<br />

t: 01271 345291<br />

w: petroc.ac.uk<br />

Skern Training & Skills<br />

Appledore<br />

t: 01237 809 469<br />

w: skerntrainingandskills.co.uk<br />

TRAVEL AGENTS<br />

Clare Flint – Travel Counsellors<br />

North Devon & UK<br />

t: 01271 828990<br />

w: travelcounsellors.co.uk/clare.flint<br />

WILLS<br />

Wills at Home<br />

West Yelland<br />

t: 01271 860105<br />

w: wills-athome.co.uk<br />

✹ New entries shown in red<br />

BOOK YOUR LISTING NOW AT needitfindit.uk<br />

➤ Listinginfourissuesof<br />

magazinewithbusiness<br />

nameandcategory,phone<br />

number,websiteandtown.<br />

➤ 12-monthonlinelistingat<br />

needitfindit.ukNorth<br />

Devon<strong>Business</strong>Directory<br />

withbusinessnameand<br />

category,logo,phone<br />

number,addressandlinks.<br />

➤ 4issuesofmagazinemailed<br />

directtoyourUKaddress.<br />

@businessactionm | <strong>Spring</strong> <strong>2023</strong> | business action 17


AWARDS<br />

GREEN MAN CIDER<br />

GreenManCiderin Landkey<br />

isasmallartisancidermaker<br />

makingproper100%full-juice<br />

fineciderfromapplesgrownin<br />

unsprayedtraditionalorchards<br />

aswellasfrompeople’sgardens.<br />

Itdoesnotuseconcentrate,<br />

filter,waterdownorproduce<br />

‘alcopop-style’drinksandis<br />

nationallyrecognisedforits<br />

ciders’qualityandintegrity,<br />

whichreflectthesoil,climate<br />

andapplesofNorthDevon.<br />

■ greenmancider.co.uk<br />

THE SIGN MAKER<br />

TheSignMakerin High<br />

Bickingtonisafamily-run<br />

signmanufacturingbusiness<br />

andmemorialspecialist.It<br />

strivesforqualitycraftsmanship<br />

ofbespoke,sustainablycrafted<br />

signsandmemorialswitheach<br />

productmadetoorder.Itthinks<br />

outsidetheboxandcombines<br />

modernandtraditional<br />

craftsmanshiptechniquesto<br />

ensureaqualityfinishfor<br />

everysignandmemorial.<br />

■ sign-maker.net<br />

Made in North Devon Award finalists<br />

sponsored by<br />

01237 479121 or seldons-solicitors.co.uk<br />

SeldonsLLPisalocalfirmofsolicitorsbasedonTheQuayin<br />

Bideford.Seldonspridesitselfonbeingafriendly,approachable<br />

firmoflegalexpertsofferingaprofessionalservicetoitsclients.<br />

EachareaoflawofferedbySeldonsdrawsonawealthof<br />

experienceandknowledge,enablingittoadviseandacton<br />

behalfofalltypesofclientfromdomestic,commercialand,in<br />

theNorthDevoncountryside,agricultural.<br />

ThemainareasoflawofferedbySeldonsare:privateclient,<br />

property,litigationandbusiness.<br />

SeldonshasbeenproudlyservingNorthDevonsince1786<br />

and,whileawareoftraditionalapproachespreferredbysome<br />

clients,alsooffersmoderntouches,suchastheintroductionof<br />

itsappsupportingpropertytransactionsinupdatingclientsand<br />

estateagents.<br />

SeldonsisveryhappytobesponsoringtheMadeinNorth<br />

DevonAwardtoshowcasethewonderfullocaltalentinthe<br />

NorthDevonarea.<br />

■ Visitseldons-solicitors.co.uk<br />

STACC<br />

Staccin Ilfracombemakesand<br />

bakesfantasticsweettreats<br />

thatcannotbefoundanywhere<br />

else.Itschefshaveworkedat<br />

topestablishmentsandtrained<br />

peopleallovertheworldto<br />

createamazinggoodies.Stacc<br />

focusesonseasonalityand<br />

freshnessinitsproductsand<br />

changesitsmenuwiththe<br />

seasons.Everythingismade<br />

completelyfromscratchwith<br />

freshingredients.<br />

■ staccbakes.com<br />

TURNSTYLE DESIGNS<br />

TurnstyleDesignsin Barnstaple<br />

hasbeendeliveringluxury<br />

hardwareforbespokeandhighendresidential,commercial,<br />

andyachtprojectssince1992.<br />

Fromhand-stitchedleatherto<br />

individuallyhammereddoor<br />

hardware,attentiontodetailis<br />

foundineveryproductmade.<br />

Afamily-ownedandrun<br />

business,itpridesitselfonits<br />

innovativeandbeautiful<br />

productsandfirst-classservice.<br />

■ turnstyledesigns.com<br />

Specialists in custom designed and manufactured<br />

Machinery and services.<br />

3D Design & Build<br />

New machinery & machinery upgrades<br />

Electrical Panels & Programming<br />

Stainless Steel Fabrication<br />

Hygienic Orbital Welding<br />

CNC Machining & Turning<br />

Project Management<br />

Research & Development<br />

Contact : info@tawtech.com<br />

01271 377688<br />

www.tawtech.com<br />

Expert<br />

Cyber<br />

Security<br />

01271 375999<br />

www.lineal.co.uk<br />

18 business action | <strong>Spring</strong> <strong>2023</strong> | business-action.co.uk


ROSECOMBE FLOWERS<br />

RosecombeFlowersgrows<br />

flowersonhalfanacreofland<br />

in Ilfracombeusingsustainable,<br />

regenerativepractices.Ituses<br />

noherbicidesorpesticidesand<br />

doesnottillthesoilsomaintains<br />

thebacteriaandmicrobes.It<br />

fertilisesflowerswithfeedmade<br />

fromwashed-upseaweedfrom<br />

LeeBay.Itispassionateabout<br />

providingalow-carbon<br />

alternativetoimportedflowers<br />

infloristsandsupermarkets.<br />

■ rosecombeflowers.co.uk<br />

RUDA HOLIDAY PARK<br />

ParkdeanResortsownsandis<br />

responsiblefortheupkeepof<br />

CroydeBeach.PartoftheArea<br />

ofOutstandingNaturalBeauty,<br />

theRudateamunderstandsits<br />

responsibilityforthisland.<br />

RudaiscompletinganeightyearHigherLevelStewardship,<br />

includingenvironmental<br />

schemestoprotectthearea<br />

andconserveitswildlifeand<br />

naturalresources.<br />

■ parkdeanresorts.co.uk/<br />

location/devon/ruda/<br />

AWARDS<br />

Sustainable <strong>Business</strong> Award finalists<br />

sponsored by<br />

01392 388647 or northdevonbiosphere.org.uk<br />

TheNorthDevonUNESCOBiospherereservecelebrateslifeby<br />

recognisingtheconnectionsbetweenpeopleandnature.<br />

AspartoftheglobalUNESCOMABnetwork,ourbiosphere<br />

providesanopenforumforbringingpeopletogetherwiththeir<br />

naturalsurroundings–toempowerthemtounlocktheir<br />

potential,andusingtheirlocalandscientificknowledgeto<br />

modelsolutionsforsustainableliving.Weseektoinspirepeople<br />

toestablishnew,meaningfulconnectionstotheirenvironment<br />

andshareawayoflivingwithnaturethatbuildsapositivefuture<br />

wecanbeproudof.<br />

Peoplelivinginthislandscapecandemonstratetheirwayof<br />

livingwithnaturethroughseveraldifferentprojects,all<br />

contributingtotheSustainableDevelopmentGoals.<br />

WehavelaunchedtheNaturalCapitalMarketplace,anonline<br />

tradingplatformconnectinglandownerswithnewproject<br />

optionstheycanimplementontheirlandthatdiversifyincome<br />

andhelpnaturerecover–justoneofmanyinitiatives.<br />

■ Visitnorthdevonbiosphere.org.uk.com<br />

ST MICHAEL’S NURSERY<br />

StMichael’sNurseryin<br />

Barnstapleprovideschildcare<br />

allyearinasafe,secureand<br />

stimulatingenvironment.It<br />

hasanextensiveoutdoor<br />

programmecateringforeven<br />

theyoungestchildrentolearn<br />

andwonderaboutthenatural<br />

world.Fromusingsustainable<br />

productstoreducingusage<br />

andrecycling,thenurseryis<br />

committedtosustainabilityin<br />

everythingitdoes.<br />

■ stmichaels-nursery.org<br />

TORRS PARK DENTAL<br />

Asmallindependentfamily-run<br />

privatedentalpracticein<br />

Ilfracombe,TorrsParkDental<br />

Practice isextremelyfocusedon<br />

protectingtheenvironmentand<br />

sustainability.Thisincludes<br />

changingfromsingle-useto<br />

reusableproductswherever<br />

possiblewhilestillensuringit<br />

meetsstringentmandatory<br />

dentalindustryhygiene<br />

standards.Ithasalsoreduced<br />

wasteandsourceslocally.<br />

■ FB@torrsparkdentalpractice<br />

THE BINGE BOX<br />

TheBingeBoxstartedbybaking<br />

treatsforpeoplestuckatRMB<br />

Chivenorduringthepandemic.<br />

Itnowrunsadessertshopin<br />

Barnstaplebakingeverything<br />

onsitefromscratchusing<br />

locally-sourcedingredients.<br />

Customerscanevenwatch<br />

theirdessertsbeingmade.The<br />

BingeBoxstartedasaoneman-bandbakingfromhome<br />

andnowhastwomobileunits<br />

aswellasitsshoppremises.<br />

■ the-bingebox.org<br />

Outstanding New <strong>Business</strong> Award finalists<br />

BWSL<br />

BlackWallStreetLondon<br />

(BWSL)isanewAfrocentric<br />

retailstoreinGreenLanes,<br />

Barnstaple.Itstargetmarket<br />

istrulyinclusiveacrossall<br />

demographics,whichisalso<br />

supportedbyitsproduct<br />

range.Ittakesprideinits<br />

customerservice,good<br />

communication,and<br />

providinguniquequality<br />

homeandgiftproductsat<br />

affordableprices.<br />

■ blackwallstreetlondon.com<br />

HEART SMOKE & SOAL<br />

HeartSmoke&Soalisan<br />

outdoorcookingspecialistin<br />

Holsworthy,focusedon<br />

outdoorkitchens,BBQs,<br />

sauces,rubs,blanketsand<br />

everythingelseoutdoors.It<br />

offersbrandsthatarethebest<br />

ofthebest,manyoffering<br />

bespoke,handmadeand/or<br />

carbonneutralproducts.Its<br />

servicesincludedesignand<br />

buildofoutdoorkitchensanda<br />

cookeryschool.<br />

■ heartsmokesoal.co.uk<br />

NEXT STEPS TUTORS<br />

NextStepsTutors,basedin<br />

Northam,isacollaboration<br />

betweentwoformerschool<br />

teacherstosolveproblemsin<br />

thelocaleducationsystem.In<br />

October2022itapproached<br />

DevonCountyCouncilto<br />

offeralternativeprovision<br />

servicesforchildrenwhowere<br />

notinschool.Itnowsupports<br />

childrenwithtutoring,<br />

contracting30+localteachers<br />

andexpandingacrossDevon.<br />

■ nextstepstutors.com<br />

@businessactionm | <strong>Spring</strong> <strong>2023</strong> | business action 19


HAYLEY KRUGLOW<br />

Hayley(30)joinedStannpin<br />

Barnstaple in2017asHRand<br />

payrollassistantandhasbeen<br />

unstoppable,ensuring<br />

everythingrunssmoothlyand<br />

keepingallmembersof<br />

Stannp.comhappy.Shewas<br />

soonpromotedtoHRmanager<br />

andtookonallHRduties<br />

withinthecompanyasit<br />

doubledinsize.In2022,<br />

HayleywasmadeHRdirector,<br />

thefirstemployeetobe<br />

promotedtothislevelthrough<br />

careerprogression.<br />

■ stannp.com/uk<br />

TIA LEE<br />

Tia(21)beganatToni&Guyat<br />

just16yearsold,thentrained<br />

asanailtechnicianandmakeupartist.Shehasapassionto<br />

makepeoplefeelamazingin<br />

themselvesandlookedinto<br />

permanentmake-uptomake<br />

peoplefeeltheirbest.Shehas<br />

spentthousandsontraining<br />

andin<strong>2023</strong>openedherown<br />

salonin Newport.Shealso<br />

workswithcancersurvivorsto<br />

createneweyebrowsforfree.<br />

■ tialeepermanentmakeup.co.uk<br />

AWARDS<br />

Young Achiever Award finalists<br />

sponsored by<br />

01271 345291 or petroc.ac.uk<br />

Petrociscommittedtodrivingforwardeducationalsuccessin<br />

furtherandhighereducation.Weareextremelypassionateabout<br />

raisingtheaspirations,knowledgeandskillsofindividuals,<br />

communitiesandbusinessesinDevonandbeyond.<br />

Excellencethroughlearningisattheheartofwhatthecollege<br />

does.Excellenceiswhatwedoandiswhatwesupportothersto<br />

attain.Petrocwillenablethehighestlevelsoflearner<br />

achievementandthehighestlevelsofcareerandlifefulfilment,<br />

throughlearningthatwillstretchandchallenge.Excellenceis<br />

whatcustomers,businessesandotherorganisationscanexpect<br />

toachievethemselvesthroughworkingwiththecollege.<br />

PetrocismadeupofthreecampusessituatedinMidand<br />

NorthDevonandoffersawiderangeofcoursesforstudentsof<br />

allagesandabilitiesincludingA-levels,vocationalcourses,Tlevels,degrees,apprenticeships,industryshortcoursesand<br />

recreationalcourses.Wealsoprideourselvesonthelearningand<br />

wellbeingsupportweoffertoallstudentstohelpthembethe<br />

besttheycanbeandgofurtherinlife.<br />

■ petroc.ac.uk<br />

POPPY-LEA PRICE<br />

Poppy-Lea(26)comesfroma<br />

lineofbusinessownersand<br />

hasdisplayedastrongwork<br />

ethicfromdayone.Aftera<br />

roleinmarketingwithHonda,<br />

shejoinedthefamilybusiness,<br />

TheSignMaker,basedin High<br />

Bickington.Hercurrentrole<br />

asmanagerseesherwork<br />

acrossnumerousdepartments<br />

includingmarketing,whileher<br />

passionforsustainability,fair<br />

opportunitiesandemployees<br />

atTheSignMakeriswhat<br />

makesherstandout.<br />

■ sign-maker.net<br />

BOBBIE SIMONS<br />

Bobbie(30)startedBobbie’s<br />

Bakeswithherpartnerin<br />

Combe Martinduringlockdown<br />

tohelplocalsstrugglingtoget<br />

out.Thisprovedsopopular<br />

thatthebusinessnowrunsa<br />

bakeryandshopinthevillage.<br />

Withlotsofexperiencein<br />

cateringjobs,Bobbieworked<br />

hardatherapprenticeshipas<br />

wellasNVQsandBTECin<br />

<strong>Business</strong>Managementand<br />

TeamLeadership.<br />

■ FB:Bobbie’sBakes<br />

Talent development made easy.<br />

With bespoke apprenticeship programmes and a variety<br />

of developmental skills courses, Skern Training and Skills<br />

incorporates your culture, vision and values, ensuring<br />

exceptional skills for business.<br />

Talk to us at<br />

01237 809 469 | enquiries@skerntrainingandskills.co.uk<br />

20 business action | <strong>Spring</strong> <strong>2023</strong> | business-action.co.uk


AWARDS<br />

Our North Devon <strong>Business</strong> Awards <strong>2023</strong> judges: (from left) Rod Martin, Rachael Taylor, Mike Matthews, Frank Stone, Susie Kevern and Vic Mahajan<br />

Judges assess record number of entries<br />

MANAGEMENT ACCOUNTS<br />

Susie Kevern<br />

Pound Lane<br />

Financial Management<br />

SusieKevernisachartered<br />

managementaccountantwith<br />

20years’experienceworkingin<br />

businesseslargeandsmall.<br />

Overthepast10yearsshehas<br />

builtanindependent<br />

consultancyadvisinggrowing<br />

businessesonmanagingtheir<br />

financestosecurehealthy<br />

profitsandstablecashflow.<br />

Currently,herclients<br />

includenationallyrecognised<br />

brandsaswellaslocal<br />

businesses,insectorsranging<br />

fromprofessionalservices<br />

firmstomanufacturingand<br />

retailbusinesses.<br />

■ Details07801199671or<br />

poundlane.co.uk<br />

MANUFACTURING<br />

Vikas Mahajan<br />

Aramis Rugby<br />

VikasMahajanfounded<br />

AramisRugby(Europe)in<br />

2000andofficiallytookonthe<br />

roleofleadingAramisRugby<br />

Ltd(worldwide)inAugust2013.<br />

BorninIndia,Vikasisthe<br />

thirdgenerationinafamily<br />

businessestablishedsince<br />

1927.Hegraduatedfrom<br />

universitywithadegreein<br />

Economics,<strong>Business</strong>and<br />

Accountancy.Inthemid-90s,<br />

heattainedaMaster’sdegree<br />

inInternational<strong>Business</strong>with<br />

specialisationintradewiththe<br />

EuropeanUnion.Hethen<br />

trainedwithLufthansa<br />

AirlinesatitsCustomer<br />

Loyaltyprogrammedivision<br />

inNewDelhi.Inthelate<br />

1990s,heattainedhissecond<br />

Master’sdegreein<strong>Business</strong><br />

Administration(MBA)from<br />

BremenUniversity,Germany<br />

withaspecialisationinGlobal<br />

Managementand<br />

Entrepreneurship.Aramis<br />

Linda Middleton-Jones<br />

Rugbyhasbeenappointedan<br />

OfficialSupporterofRugby<br />

WorldCup<strong>2023</strong>andwill<br />

providetraining,groundsand<br />

fitnessequipment,tothe20<br />

participatingteams.<br />

■ Details01769550284or<br />

aramisrugby.co.uk<br />

PERSONAL FINANCE<br />

Rod Martin<br />

Together Financial Solutions<br />

RodMartinbeganhiscareerin<br />

financeover25yearsagoand<br />

workedformanyyearsinthe<br />

propertyinvestmentindustry<br />

inLondon.Hethenmovedin<br />

tothebankingsector,spending<br />

severalyearsworkingwithin<br />

themortgagesandwealth<br />

managementsectorsduring<br />

whichtimehealsoranhisown<br />

businessesbothintheUKand<br />

overseaspropertymarkets.<br />

Rodisnowhappilysettled<br />

backinDevonwhereheworks<br />

withTogetherFinancialin<br />

Barnstaplelookingafterclients’<br />

pensionsandinvestmentsasa<br />

financialplanningadviser.<br />

■ Details01271346123or<br />

togetherfinancialsolutions.co.uk<br />

TECHNOLOGY<br />

Mike Matthews<br />

Lineal Software Solutions<br />

MikeMatthewsismanaging<br />

directorofBarnstaple-based<br />

LinealSoftwareSolutions,<br />

whichbeganinthe1980sasa<br />

businessapplicationsoftware<br />

provider(accounts,stock,<br />

MRP),andhasgrownto<br />

becomeacomprehensive,<br />

multidisciplinaryITcompany<br />

withateamof25+employees.<br />

Mikeisformerchairmanof<br />

theNorthDevonFederationof<br />

Small<strong>Business</strong>es(FSB)and<br />

takesakeeninterestin<br />

supportingNorthDevon’slocal<br />

businessesandeconomy.Heis<br />

afrequentspeakeratbusiness<br />

eventsacrosstheregion.<br />

■ Details01271375999or<br />

lineal.co.uk<br />

INTERNATIONAL TRADE<br />

Linda Middleton-Jones<br />

International Trade Matters<br />

LindaMiddleton-Jonesisthe<br />

founderandmanagingdirector<br />

ofInternationalTradeMatters.<br />

SheiswellknowninNorth<br />

Devonforherworkwiththe<br />

NorthDevonManufacturing<br />

AssociationandSWMAS.<br />

Hercompanyadviseson<br />

internationalstrategicgrowth<br />

planstoaccessnewmarkets,<br />

compliancechecks,auditsand<br />

authorisations.Lindaisalso<br />

chairmanoftheAcademic<br />

BoardoftheInstituteofExport<br />

andhasbeenadirectorof<br />

DevonandPlymouthChamber<br />

ofCommerce.<br />

■ Details01398332881or<br />

internationaltradematters.com<br />

DESIGN<br />

Helen Pedlar<br />

Frank Stone<br />

Kameleon<br />

FrankStoneisacreative<br />

thinkerwhostartedoutonthe<br />

designtrailin1994,launching<br />

hisfirstbusiness20yearsago,<br />

andcurrentlydirectorof<br />

KameleoninBarnstaple.<br />

Withnoformaltrainingor<br />

qualifications,Frankhas<br />

establishedabusinessbuilton<br />

strongreputation,long-term<br />

workingrelationshipsand<br />

excellentcustomerservice,<br />

resultinginamixofclients<br />

largeandsmall,local,national<br />

andinternational,someof<br />

whomhavebeenwithhim<br />

since1999!<br />

■ Details01271634417or<br />

kameleondigital.uk<br />

RETAIL<br />

Helen Pedlar<br />

Pedlars of Ilfracombe<br />

HelenPedlarispartofa150-<br />

year-oldIlfracombefamily<br />

business,nowinitssixth<br />

generation.Helen’s<br />

involvementwiththestore<br />

startedatanearlyagebefore<br />

shetookabreaktostudy<br />

Textilesatuniversity.Todaythe<br />

businessischaracterisedbyits<br />

friendlyandhelpfulstaffwho<br />

arehappytobeofassistance<br />

andalwayspreparedtogothat<br />

extramiletoensurecustomer<br />

satisfaction.<br />

■ DetailsatFacebook<br />

@pedlarsofilfracombe<br />

BUSINESS FINANCE<br />

Rachael Taylor<br />

SWIG Finance<br />

RachaelTaylorhasbeenin<br />

financeforthepast22years,<br />

movingtoNorthDevonin<br />

2007whereshewasalocal<br />

commercialmanagerfor<br />

LloydsBank.<br />

In2019shestartedwith<br />

SWIGFinanceasbusiness<br />

managercoveringDevon<br />

whereshecontinuesto<br />

supportSMEswiththeir<br />

businesses.<br />

■ Details01872223883or<br />

swigfinance.co.uk<br />

@businessactionm | <strong>Spring</strong> <strong>2023</strong> | business action 21


YOUR BUSINESS,<br />

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