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Contact Magazine Vol.20 No.1 - May 2023

The Colours of the Economy - a Trinidad and Tobago perseptive

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Vol. 20 No. 1 - <strong>May</strong> <strong>2023</strong><br />

The Voice of BUSINESS in Trinidad & Tobago<br />

THE COLOURS OF THE ECONOMY<br />

- a Trinidad and Tobago perspective<br />

Meet Monte Wyatt, international best-selling author<br />

Contributions from Harvard Business Review and MckInsey & Company<br />

How are Trinidad & Tobago businesses innovating?


TTCIC President’s Message<br />

President’s<br />

Message<br />

COUTRTESY TTCIC<br />

The Trinidad and Tobago Chamber of Industry and<br />

Commerce (TTCIC) represents a diverse number<br />

of business sectors in our national community. We<br />

are the voice of our members on 40 working groups,<br />

taskforces, boards, and national councils. This is<br />

how we continuously seek the best interests of our<br />

members. Our voice is not divorced from the wellbeing<br />

of the national community.<br />

Sixty years after becoming an independent State,<br />

Trinidad and Tobago faces economic and social issues<br />

and global events that are converging to place us at a<br />

nexus. There are no economic models for uncertainty.<br />

The business landscape is constantly evolving,<br />

and we must adapt to these changes in order to<br />

succeed. We need to be responsive and proactive<br />

and remember that it’s not the ‘big that eats the small’<br />

but ‘the fast that eats the slow’. The global events of<br />

the last three years have underscored the importance<br />

of agility and resilience.<br />

What does our resilience strategy look like? How will<br />

we deal with the risk of high inflation and economic<br />

downturn? Digital disruption? Geopolitical risks?<br />

How do we create the framework for a business<br />

environment that fosters the principles of shared<br />

prosperity that is committed to promoting diversity,<br />

equity, and inclusion?<br />

To meet these challenges, we must:<br />

• Develop innovative financial models to unleash our economic<br />

potential. This can include blended finance and social impact<br />

investing, which will help increase economic participation.<br />

• Enhance environmental, social and governance (ESG)<br />

protocols – activities in this area is being led by the Chamber’s<br />

ESG Committee.<br />

• Embrace and increase the adoption of digital technology.<br />

The Chamber’s newly formed Digital Business and Technology<br />

Committee has already begun to consider – Where is artificial<br />

intelligence taking us? How do we deal with cybercrime,<br />

cryptocurrency, and emerging ICT risks?<br />

• Provide a forum for shared learning; the Chamber has a<br />

series of events, conferences, publications, and seminars which<br />

support this.<br />

• Expand the entrepreneurial ecosystem in a meaningful way.<br />

Micro, small and medium-sized companies (MSMEs) are the<br />

backbone of many global economies, especially in developing<br />

countries. The vital role of MSMEs goes beyond the economic<br />

benefit to social impacts as they engage in community and<br />

family life. They need assistance with funding and competing<br />

economies of scale, and we need to provide support.<br />

• Develop strategies to build markets focusing on value chain<br />

development, export promotion, and green supply chains, which<br />

can mitigate the risks of climate change by moving towards a<br />

zero-emission policy.<br />

There are hidden opportunities for economic advancement by<br />

catalysing our tourism sector. Not only beaches and carnival. Let’s go<br />

deeper: cultural tourism, eco-tourism, literary tourism, and wellness<br />

tourism. What about the orange economy? This is an area where we<br />

can become globally competitive and generate jobs for the creative<br />

industries.<br />

2 MAY <strong>2023</strong> CHAMBER.ORG.TT


TTCIC President’s Message<br />

More public-private partnerships (PPPs)<br />

are needed to advance these sectors.<br />

The challenges of everyday life also impact<br />

the business community:<br />

• Crime – is a plague that we must stamp<br />

out, and it can be done if there is the will<br />

to implement measures to address it. A<br />

detection rate of seven per cent is not<br />

good enough; we need to act urgently<br />

and collaboratively.<br />

• Food security and food prices - the<br />

Central Statistical Office (CSO) reported<br />

inflation rates of eight per cent in<br />

February this year. In January, it was at 8.3<br />

per cent. We must be cognizant of what<br />

contributes to a desired cost of living<br />

overall. Can we be less reliant on imported<br />

goods? We need to ensure that the agricultural space is<br />

preserved and developed and further our relations with<br />

the Ministry of Agriculture, Land and Fisheries and the<br />

farming community.<br />

• Regional integration must be at the front and centre of<br />

what we do if we are to survive. The CARICOM Single<br />

Market and Economy (CSME) framework needs to evolve<br />

with the global business environment. At the TTCIC, we<br />

are planning a few good surprises to strengthen our global<br />

competitiveness and regional cooperation. Stay tuned!<br />

• Are we serious about improving the ‘Ease of Doing<br />

Business’? We must be relentless in communicating<br />

how we solve some of the current bugbears and employ<br />

strategies to set us straight. We need to abandon the<br />

’shop talk’ and get our hands dirty. Collaborating with<br />

the government, our CSME partners and members of<br />

the diplomatic corps will guarantee that we get where we<br />

need to be.<br />

We must also actively work to develop our workforce to<br />

ensure that they have the skills and knowledge needed to<br />

compete in today’s market.<br />

Are we committed to the enhancement of our social fabric?<br />

As the private sector, are we acknowledging and supporting<br />

our non-governmental organisations (NGOs) and civil<br />

society actors who work tirelessly to maintain stability and<br />

ignite hope?<br />

Our country needs a drastic shift. If we are to survive, we<br />

must recognise that we are ultimately in charge of creating<br />

our environment and outcomes.<br />

The challenges identified are not insurmountable. We are<br />

interconnected, and we must embrace transformation and<br />

engage all stakeholders.<br />

As the newly elected President of the TTCIC for the <strong>2023</strong> -<br />

2024 term, I will work with the Chamber’s team to advocate<br />

for and implement recommendations to address these<br />

challenges and improve the local business environment. As<br />

one of my first acts, I am delighted to re-launch CONTACT<br />

magazine, our flagship publication. As you explore the<br />

colours of our economy, I hope that you will discover, new<br />

ideas, insights and opportunities.<br />

Let’s roll up our sleeves and do what we have to for the<br />

prosperity of our beautiful country, Trinidad and Tobago<br />

because there’s no place we’d rather be than ‘Sweet T&T’.<br />

Kiran Maharaj<br />

President<br />

Trinidad & Tobago Chamber of Industry & Commerce (TTCIC)<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

3


Editor’s Note<br />

The Colours of the Economy - a Trinidad & Tobago perspective<br />

Welcome back! The Trinidad and Tobago Chamber of<br />

Industry and Commerce is excited to re-launch<br />

magazine. On a hiatus due to the COVID-19 pandemic, this<br />

trusted national brand, published since the 1990s, was missed.<br />

has a 30-year track record covering a broad range<br />

of topics; our stories focus on critical business issues impacting<br />

Trinidad and Tobago and the Caribbean region. This year we will<br />

partner with the private and public sectors across big themes,<br />

including economic development, finance, energy, healthcare,<br />

globalisation, and sustainability.<br />

There are many approaches to classifying the economy.<br />

Colour coding different economic perspectives links the<br />

colours of the economy to the United Nation’s Sustainable<br />

Development Goals (SDGs). In this issue of<br />

, we<br />

focus on the 10 colours expected to impact Trinidad and<br />

Tobago’s economic development.<br />

Our editorial team is also excited to announce that we have<br />

obtained permission to reprint articles from the Harvard Business<br />

Review and McKinsey & Company. We hope that these articles<br />

will give you insights and best practices to help meet business<br />

challenges and advance your career.<br />

Meet Monte Wyatt, who wrote and published “Pulling Profits<br />

out of a Hat” – a best-seller according to Wall Street Journal, and<br />

feature speaker at the Chamber’s Annual Business Meeting held<br />

in April.<br />

In the Voice of Business, we learn how three businesses are<br />

innovating; and in the Top Five Facts we analyse Trinidad and<br />

Tobago’s exports. Chamber Directors weigh in on the best app<br />

on their smartphone in the new Leadership Insights spotlight.<br />

The Chamber’s Trade and Business Development Unit evaluated<br />

global, regional and local performance in the Economic Outlook.<br />

Finally, in a new feature, we look back at the Chamber’s Annual<br />

Business Meeting held last month. We invite you to enter, explore,<br />

and learn with us.<br />

Natalie Dookie<br />

Editor<br />

The Green Economy<br />

contains many<br />

diverse approaches<br />

to enhance<br />

efficiency,<br />

eliminate<br />

pollution<br />

and recycle waste.<br />

(changeoracle.com)<br />

The Blue Economy<br />

refers to efforts to<br />

preserve the finite<br />

resources in the<br />

oceans and waterways.<br />

Biotechnology, fisheries,<br />

and aquaculture are all<br />

part of this economy.<br />

(changeoracle.com)<br />

The Golden Economy<br />

explicitly addresses<br />

the destructive<br />

impacts of<br />

the economy by<br />

replacing fossil fuels<br />

with non-fossil energy/<br />

renewable energy<br />

sources.<br />

(changeoracle.com)<br />

The Purple Economy<br />

encompasses critical<br />

social issues that<br />

improve everyone’s<br />

quality of life. This<br />

includes care activities<br />

and services, such as<br />

education, healthcare,<br />

and<br />

women’s empowerment.<br />

(changeoracle.com)<br />

The White Economy<br />

is the health industry.<br />

It includes hospitals, the<br />

pharmaceutical industry,<br />

the medical supply<br />

sector as well as<br />

providers<br />

of medical equipment.<br />

(changeoracle.com)<br />

The Silver Economy<br />

is the sum of the<br />

economic activities of<br />

people over 50. This<br />

includes the products<br />

and services they<br />

purchase and the<br />

economic<br />

activity this generates.<br />

(changeoracle.com))<br />

The Red Economy<br />

economic model is<br />

focused on reducing<br />

production costs by<br />

employing a linear<br />

business model of<br />

extracting resources<br />

and producing waste.<br />

(changeoracle.com)<br />

The Grey Economy<br />

is diverse economic<br />

activities that may<br />

be legal but evade<br />

taxes. It can include<br />

street vendors and<br />

unregistered factory<br />

workers to larger<br />

‘off the books’<br />

transactions.<br />

(changeoracle.com)<br />

The Black Economy<br />

is illegal or unauthorised<br />

economic activities,<br />

including human<br />

trafficking and<br />

smuggling<br />

of weapons. It can<br />

apply to any product<br />

prohibited by a given<br />

country’s laws.<br />

(changeoracle.com)<br />

The Orange Economy<br />

is a production model<br />

where goods and<br />

services have intellectual<br />

value because they are<br />

the product of the ideas<br />

and expertise of their<br />

creators.<br />

(santander.com)<br />

4 MAY <strong>2023</strong> CHAMBER.ORG.TT


Contents<br />

<strong>Vol.20</strong> No.4 - <strong>May</strong> <strong>2023</strong><br />

TTCIC’s President’s Message 2<br />

Kiran Maharaj<br />

Editor’s Note 4<br />

Natalie Dookie<br />

Leadership<br />

Monte Wyatt – how to add zeros to your profits 8<br />

Actions the best CEOs are taking in <strong>2023</strong> 13<br />

c. McKinsey & Company. Reprint<br />

Carolyn Dewar, Scott Keller, Vikram Malhotra, Kurt Strovink<br />

White Economy<br />

Shaping healthcare in Trinidad and Tobago today<br />

for the patients of tomorrow 19<br />

Dr Damion Basdeo, Dr Andrew Lakhan, Dr Penelope Paltoo<br />

Golden Economy<br />

A glimmer of gold: decentralising T&T’s energy<br />

infrastructure 22<br />

Ryan Assiu<br />

Your biggest cybersecurity risks could be inside<br />

your organization 26<br />

c. Harvard Business Review. Reprint<br />

Bret Arsenault<br />

Purple Economy<br />

Social cohesion - a pillar of economic growth<br />

and development 29<br />

Tonni Brodber<br />

Orange Economy<br />

Lights, Camera, Action! Exploring the potential of<br />

Trinidad and Tobago’s creative industries 32<br />

Leslie-Ann Wills-Caton<br />

Top 5 Facts<br />

T&T’s exports - performance and prospects 36<br />

Leeooi-Oneika Howard, Brian Benoit<br />

Black Economy<br />

Shining light on Trinidad & Tobago’s underground<br />

economy 39<br />

Dr Timothy Affonso<br />

Red Economy<br />

KC kickstarts the next 100 years of<br />

export-led growth 43<br />

Asha Javeed<br />

Voice of Business 46<br />

Ria Chaitram<br />

Grey Economy<br />

Doubling down on T&T’s grey economy 48<br />

Asha Javeed<br />

Blue Economy<br />

Diving into the blue economy! Transitioning<br />

to sustainability 52<br />

Sarah Mahadeo<br />

Leadership Insights 55<br />

What’s the best app on your smartphone, and why?<br />

Silver Economy<br />

The business of ageing: unlocking the possibilities<br />

of the silver economy 56<br />

Dr Jennifer Rouse<br />

Green Economy<br />

Finding balance between the planet and profits 60<br />

Rudolph Hanamji<br />

Economic Outlook 65<br />

Rianna E Paul<br />

Chamber Events 68<br />

For Your Bookshelf 70<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

5


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The Voice of BUSINESS in Trinidad & Tobago<br />

Published by<br />

Columbus Circle, Westmoorings, Port of Spain,<br />

Trinidad and Tobago<br />

P.O. Box 499, Port of Spain | Tel: (868) 637-6966 | Fax: (868) 622-4475<br />

Email: chamber@chamber.org.tt | Website: chamber.org.tt<br />

Tobago Division<br />

ANSA McAL Building, Milford Road, Scarborough, Tobago<br />

Tel: (868) 639-2669 | Fax: (868) 639-2669<br />

Email: tobagochamber@chamber.org.tt<br />

Publisher TTCIC<br />

Executive Editor Kiran Maharaj<br />

Editor Natalie Dookie<br />

Page Layout & Design Kathryn Duncan<br />

Coordinator Ria Chaitram<br />

Advertising TTCIC<br />

DISCLAIMER<br />

Opinions expressed in CONTACT are those of the authors, and not<br />

necessarily of the Trinidad and Tobago Chamber of Industry and<br />

Commerce or its partners or associates.<br />

LIDIAN NEELEMAN/SHUTTERSTOCK.COM<br />

CONTACT is published by the Trinidad and Tobago Chamber<br />

of Industry and Commerce (TTCIC). It is available online at<br />

https://chamber.org.tt/media/the-contact-business-magazine<br />

© <strong>2023</strong> TTCIC. All rights reserved. No part of this magazine<br />

may be reproduced in any form without the written<br />

permission of the publisher.


Monte<br />

Wyatt –<br />

how to<br />

add zeros<br />

to your<br />

profits<br />

COURTESY MONTE WYATT<br />

8 MAY <strong>2023</strong> CHAMBER.ORG.TT


Leadership<br />

interviews Monte Wyatt, award-winning executive<br />

leadership coach. Co-author of “Pulling Profits Out of a Hat”,<br />

Wyatt achieved best-seller status with Wall Street Journal<br />

and USA Today. His organisation, AddingZEROS Executive<br />

Development, has helped numerous companies achieve<br />

Executives that work with Monte Wyatt have lauded praise on his innovative techniques. They often<br />

describe the experience as “adding clarity on how to lead and manage an organisation and teams.” Wyatt has taught and<br />

also challenged executives using differentiated leadership and management concepts. Leadership creates passionate,<br />

focused team members with influence. Management creates competent, productive team members. Both leadership and<br />

management are needed today more than ever. These behavioural teaching concepts have helped leaders think more<br />

clearly. Over the last 30 years, Monte has made a lasting impact on CEOs and executives across the globe.<br />

As an Executive Development Facilitator, tell us about what you do.<br />

AddingZEROS is an international executive and organisational development firm with facilitators worldwide.<br />

My facilitators and I help CEOs and leadership teams with execution planning and how to think strategically.<br />

This includes organisational discipline and executive coaching and development. The AddingZEROS concepts<br />

I created are driven by a belief and practice of making complex subjects simple.<br />

AddingZEROS focuses on growing zeros in revenues and profits. I believe teams should be growing zeros<br />

(AddingZEROS) in every aspect of an organisation – culture, employee relations, customer acquisition and<br />

retention, community involvement, and revenues and profits. My process creates organisational discipline in<br />

strategy, business development, people, execution, and mission.<br />

What are “The Five Disciplines”?<br />

A great business is defined as one that is sustainable, predictable, stable, consistent and has an emotional<br />

connection. To achieve this, a great business must be disciplined, and executives and teams must have<br />

organisational and personal discipline. There are Five Disciplines that every organisation needs to possess to<br />

be successful. They are strategy, business development, people, execution, and mission. Organisations must<br />

make decisions in these areas and stick to those decisions. This is where discipline comes into play.<br />

Your business strategy leads to sustainability in your organisation. It’s how you articulate the way you do<br />

business. It’s where you want to go and the roadmap to get you there. Strategy is about skilful management<br />

to achieve your goals and create longevity.<br />

There are Five Disciplines that every organisation needs<br />

to possess to be successful. They are strategy, business<br />

development, people, execution, and mission<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

9


Leadership<br />

Business development leads to predictability. Predictability comes from understanding the causes of past<br />

growth to calculate future exponential growth. Effective business development and predictability come from<br />

testing and measuring numbers in three essential areas – marketing, sales, and customer service. It’s about<br />

gaining and retaining customers.<br />

The discipline of people leads to stability. You create an environment where people know their role and feel<br />

appreciated. A business can do this by investing in leadership, talent development, and recruitment. It’s about<br />

employee growth and engagement.<br />

Execution leads to consistency. Consistency provides familiarity and assurance that you have your act<br />

together, are in control, and are dependable. You know when a business is consistent – when you, as a<br />

customer, employee or stakeholder, are treated ‘the right way’ all the time, and you can count on this in your<br />

dealings with the business. It’s about organisational efficiency and processes.<br />

The discipline of mission creates an emotional connection inside and outside a company. A company<br />

should spotlight its impact on the world. It should have an answer for employees who ask, ‘Why do I go to<br />

work every day?’ The mission is why the company does what it does. The discipline of mission enables people<br />

to connect with your company. It comprises three main ideas which define your organisation – core values,<br />

purpose, and giving back.<br />

These five disciplines focus on improving things that can be measured – often in areas that might have been<br />

overlooked and can be used to foster growth.<br />

AddingZEROS focuses on growing zeros in revenues<br />

and profits. I believe teams should be growing zeros<br />

(AddingZEROS) in every aspect of an organisation – culture,<br />

employee relations, customer acquisition and retention,<br />

community involvement, and revenues and profits.<br />

What is the best thing about the work you do?<br />

One of my key messages is ‘strategic thinking, execution planning’. You must learn how to think long-term<br />

and focus on the bigger picture. Every team needs to be taught how to think strategically. A major gap is<br />

implementation. Many of us make great plans, however we get distracted and lose focus on our follow-through.<br />

You must plan your implementation and execution - who does what and by when. Create communication and<br />

accountability practices that lead to making progress. Lead people and manage processes. Lead people to<br />

become inspired and understand their impact. Manage processes to ensure that you are moving forward and<br />

accomplishing desired results.<br />

What’s the next big goal for AddingZEROS?<br />

We have a 10-year vision to impact one million executives around the world. We want to help them become<br />

better leaders, managers, thinkers, and doers. Executives have a significant influence on growing people and<br />

their behaviours. When we impact one million executives, we will impact the world.<br />

Learn more, visit: www.AddZerosNow.com<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

11


Strategy & Corporate Finance Practice<br />

Actions the best CEOs<br />

are taking in <strong>2023</strong><br />

Corporate leaders are addressing the risks while finding<br />

the opportunities in digital disruption, the economy, and<br />

geopolitical uncertainties.<br />

by Carolyn Dewar, Scott Keller, Vikram Malhotra, and Kurt Strovink<br />

March <strong>2023</strong><br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

13


“Anyone can hold the helm when the sea is calm.”― Publilius Syrus<br />

In his 2017 book, Hit Refresh, Microsoft CEO Satya Nadella writes that great leaders “recognize<br />

the true signal within a lot of noise” and act accordingly. Fast forward to <strong>2023</strong>, and the torrent of<br />

trends, ideas, and information that leaders now face makes knowing what matters more difficult<br />

than ever.<br />

It’s against this backdrop that McKinsey conducted its latest CEO Excellence Survey, to take the<br />

pulse of leading CEOs’ evolving priorities and the actions they’re taking in response. We started<br />

by asking a group of the world’s top-performing CEOs (see sidebar, “Survey methodology”)<br />

which trends will have the biggest impact on how they lead their business in <strong>2023</strong> compared with<br />

past years. Their answers suggest that three “true signals” matter most: digital disruption, the<br />

economy, and geopolitics (exhibit).<br />

Second, we asked about the specific and pragmatic actions they are taking as a result of these<br />

signals. Here we found that a consistent mix of defensive (protecting against risks) and offensive<br />

(capturing new opportunities) maneuvers create a powerful playbook for leaders in <strong>2023</strong>, the<br />

details of which we discuss in this article.<br />

Web <br />

<br />

Exhibit<br />

Exhibit of <br />

Top CEOs identify disruptive technology, the economy, and geopolitics as the<br />

most important trends to act on in <strong>2023</strong>.<br />

Trends that have the biggest impact on how CEOs are leading their organizations in <strong>2023</strong>, 1<br />

% of respondents (n = 73)<br />

Rise of disruptive digital technologies<br />

Risk of prolonged high inflation and economic downturn<br />

58<br />

56<br />

Escalation of geopolitical risks<br />

47<br />

War for talent<br />

Shifts in the way we work<br />

Increased importance of climate change and net-zero transition<br />

30<br />

29<br />

34<br />

Increase in supply chain disruptions<br />

14<br />

Higher expectation for companies to have social purpose<br />

11<br />

Persistence of the gender and racial gap in the economy<br />

7<br />

Emergence of blockchain and Web3<br />

1<br />

Other<br />

11<br />

100<br />

1<br />

Question: From your perspective as a current or former CEO, which of the following trends will have the biggest impact on how you lead/would lead your<br />

organization in <strong>2023</strong> and beyond, compared with past years? Respondents selected their three most important trends.<br />

Source: McKinsey CEO Excellence Survey<br />

McKinsey & Company<br />

2 Actions the best CEOs are taking in <strong>2023</strong><br />

14 MAY <strong>2023</strong> CHAMBER.ORG.TT


Survey methodology<br />

To conduct this survey, we first<br />

determined analytically 200 of the best<br />

corporate CEOs of the past 15 years. 1<br />

To do so, we started with the list of all<br />

current and former CEOs of the 1,000<br />

largest public companies during that time<br />

frame. 2 We then filtered this list based<br />

on tenure, including only those who had<br />

completed at least six years in the role,<br />

demonstrating a consistent track record of<br />

success. Next, we applied a performance<br />

filter to only include CEOs who, in their<br />

tenure, delivered results in the top two<br />

quintiles of excess TSR. 3 From there, we<br />

further filtered for those who had been<br />

recognized by one or more “best CEO”<br />

lists, 4 which take into account factors such<br />

as the individual’s societal, environmental,<br />

and ethical conduct, as well as employee<br />

sentiment. Finally, to better reflect the<br />

diversity of today’s business landscape,<br />

we included additional CEOs from outside<br />

the 1,000 largest public companies in<br />

underrepresented segments who met a<br />

high bar of performance and reputation.<br />

This methodology is consistent with the<br />

approach used in the New York Times<br />

bestseller CEO Excellence (Scribner, 2022).<br />

In the survey itself, each CEO was asked<br />

to identify the top three trends that will<br />

have the biggest impact on how they lead/<br />

would lead their organization in <strong>2023</strong> and<br />

beyond. (For retired CEOs, we asked them<br />

to share the advice they are giving sitting<br />

CEOs.) Based on the trends selected,<br />

the CEOs were then asked to select the<br />

top three changes (from a list of seven to<br />

ten, of which “other” was also a choice) that<br />

they will drive across their organization<br />

in <strong>2023</strong> to address the trend. This survey<br />

was fielded from December 9, 2022, to<br />

February 15, <strong>2023</strong>.<br />

1<br />

As individual CEO Excellence Survey responses are confidential, all company data and attributed CEO quotes in this article are from publicly available information, primarily<br />

earnings transcripts, letters to shareholders, and press statements.<br />

2<br />

Top 1,000 companies in the global Forbes 2000 list as of April 2022 that ranks largest companies in the world based on a composite of revenue, profits, assets, and<br />

market capitalization.<br />

3<br />

TSR over tenure in excess of the return their industry peers delivered, adjusted for geographical variations in growth.<br />

4<br />

Fortune’s Most Powerful Women in Business, Harvard Business Review’s Best-Performing CEOs, Barron’s Top CEOs, CEOWORLD’s Most Influential CEOs, and Forbes’s<br />

America’s 100 Most Innovative Leaders.<br />

1. Actions to deal with digital disruption<br />

The mindset with which CEOs are approaching digital trends was well summarized by one<br />

CEO’s written survey comment: “A CEO also has to be the chief technology architect. Think of<br />

the executive team—not just the chief digital officer—as owning the technology strategy of the<br />

company. There is too much at stake.”<br />

This focus on digital disruption is being put into practice in three ways:<br />

— Developing advanced analytics (62 percent of CEOs 1 ): OpenAI’s introduction of ChatGPT in<br />

late 2022 put gasoline on the already well-lit fire of companies looking to leverage advanced<br />

analytics for competitive advantage. Companies such as the beverage maker Diageo are<br />

already seeing the value of applying advanced analytics: its use of geolocation data to<br />

personalize and target content for consumers has led to a 17 percent increase in media spend<br />

ROI. And at the financial services giant Sun Life, the use of predictive analytics now allows it<br />

1<br />

Percentage of CEOs who selected this trend as important and who report this as among the top three actions they are taking.<br />

Actions the best CEOs are taking in <strong>2023</strong><br />

3<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

15


‘Act early to lower costs and<br />

protect the balance sheet so<br />

that you are stronger and leaner<br />

when the economy begins<br />

to turn more favorably.’<br />

–CEO Excellence Survey respondent<br />

to process 60 percent of its life insurance policies without lab testing, creating a dramatically<br />

improved experience for its customers.<br />

— Enhancing cybersecurity (48 percent): JPMorgan Chase has been one of the most<br />

outspoken firms on why spending billions on cyber-related changes—ranging from<br />

modernizing infrastructure and developer tools, to embedding cybersecurity controls into the<br />

business, to training employees to be vigilant—is vital. “Cyberthreats pose extreme hazards<br />

to our company and our country,” CEO Jamie Dimon asserts in a letter to shareholders. “This<br />

has become even more evident as the cost of ransomware has increased dramatically. … And<br />

it is evident to everyone, with the war in Ukraine, that grave damage could be inflicted if cyber<br />

is used as a tool of war.”<br />

— Automating work (45 percent): As Morgan Stanley CEO James Gorman explained when<br />

speaking to analysts, “Tech spend is going up … but that’s good because it’s displacing<br />

things we would otherwise be doing manually, which we shouldn’t be doing manually.”<br />

Healthcare provider Humana, for example, has reduced nursing turnover by leveraging<br />

technology to reduce administrative tasks. Walmart has used automation to cut in half the<br />

number of steps needed to ship products at some of its e-commerce distribution centers.<br />

2. Actions to deal with the risk of high inflation and economic downturn<br />

As one CEO worried about economic uncertainty put it in the survey response: “Act early<br />

to lower costs and protect the balance sheet so that you are stronger and leaner when the<br />

economy begins to turn more favorably.” McKinsey research supports this view. Companies that<br />

outperformed peers during the 2008 crisis cut operating costs by 1 percent before the downturn,<br />

while the others expanded costs by the same percentage. The best performers also reduced<br />

their debt by $1 for every $1 of book capital before the downturn.<br />

— Reduce operating expenses (76 percent): The technology sector has already shed more<br />

than 100,000 jobs in <strong>2023</strong>. However, at General Motors, CEO Mary Barra has taken a<br />

more modest approach to workforce reductions, focusing cuts on 500 executive-level<br />

4 Actions the best CEOs are taking in <strong>2023</strong><br />

16 MAY <strong>2023</strong> CHAMBER.ORG.TT


and salaried positions and looking deeply into other, non-personnel-related expense<br />

areas. Examples of this broader set of levers the best CEOs are using include supply chain<br />

renegotiations, tax optimization, deferring capital spending, tightening expense policies, and<br />

increasing employee productivity. Amgen CEO Robert Bradway told investors that by using a<br />

combination of such methods, he believes his company’s <strong>2023</strong> operating expenses will stay<br />

flat despite increasing sales volumes and inflationary pressures on costs.<br />

— Redesign products and services (61 percent): The aforementioned cost discipline frees<br />

up cash that CEOs can use to improve products and services to better attract and retain<br />

customers. At the beauty products company Shiseido, for example, Masahiko Uotani has<br />

undertaken “a shift from defense to offense,” making proactive investment for top-line<br />

growth. Shantanu Narayen, CEO of software maker Adobe, is doing likewise with his push to<br />

find ways to give customers more value through existing products.<br />

— Reassess strategic and economic assumptions (54 percent): CEOs are revisiting their<br />

strategies on an ongoing basis. Said one survey respondent, “Stay nimble. Creating agility<br />

and adaptability is critical.” Many, including E. Scott Santi, CEO at Illinois Tool Works, have<br />

acted quickly on their pricing strategies, adjusting prices around the world to offset cost<br />

increases during the most significant inflationary cycle of the last 40 years.<br />

3. Actions to deal with the escalation of geopolitical risks<br />

One CEO’s survey comment summed up the consensus on this trend: “Globalization is changing,<br />

but it’s not disappearing. We’re entering an era with new dynamics around China and Russia, and<br />

Africa will also play a bigger role. We need to plan for multiple scenarios and have a game plan for<br />

each contingency.”<br />

— Build robust compliance capabilities (65 percent): Many companies are building up their<br />

trade compliance organizations and improving how they screen different customers and<br />

companies. While a defensive posture for most, it’s an opportunity for others. Rob Fauber,<br />

CEO of the integrated risk assessment firm Moody’s, confirmed, “There’s an intense<br />

demand right now for tools that help not only with sanctions compliance but also with better<br />

understanding the risk of who you’re connecting to, who you’re doing business with … and so<br />

we’re really leaning into that.”<br />

— Create resilience in supplier networks (62 percent): The best CEOs have already addressed<br />

potential points of failure in their supply chains. Now they are working to continuously<br />

improve resilience in this area. As Tim Cook, CEO of Apple, has stated, “We build our products<br />

everywhere. There are component parts coming from many different countries in the world,<br />

and the final assembly coming from three countries on just the iPhone. … We’ll continue to<br />

optimize it over time and change it to improve.”<br />

— Invest in monitoring and response capabilities (56 percent): Successful leaders know that<br />

having good early-warning indicators and the ability to act quickly during a crisis can turn a<br />

threat into an opportunity. Being properly prepared can also have implications for society<br />

as well. Norway’s biggest energy company, Equinor, for example, has increased its state of<br />

alert based on its assessment of threats given that energy production from the Norwegian<br />

continental shelf is crucial to Europe’s energy security.<br />

Actions the best CEOs are taking in <strong>2023</strong><br />

5<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

17


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Beyond the top three trends<br />

The three trends discussed above are clearly ranked as the highest “signal within the noise”<br />

by the best CEOs. There is, however, a second block of three trends that a meaningful number<br />

of CEOs also flagged as important: talent, ways of working, and climate change. Here is how<br />

numerous successful CEOs are approaching these areas:<br />

— Talent: While the talent market remains tight, our survey respondents indicated they feel<br />

the time has come to refocus on employee performance, after several years of focusing<br />

more on helping employees weather the pandemic and other challenges. As Meta CEO<br />

Mark Zuckerberg has told his company’s employees, workers should prepare to have their<br />

“performances graded more intensely.” While this will be uncomfortable for some, the best<br />

CEOs believe that talented employees are by and large welcoming of such a stance.<br />

— Ways of working: In line with the topic of talent, on balance the best CEOs are also expecting<br />

employees to spend more time in the office or with customers in <strong>2023</strong>. The rationale is that<br />

doing so is ultimately good for both employees and customers: it increases mentorship, builds<br />

community, sparks innovation, and creates a stronger sense of meaning in the workplace.<br />

Many firms, including JPMorgan Chase, Starbucks, and Apple, have already made their<br />

intentions public.<br />

— Climate change: CEOs remain committed to thoughtfully making the net-zero transition. They<br />

are not interested, however, in getting caught up in “check the box” exercises related to ESG<br />

rankings and ratings. As BlackRock’s CEO Larry Fink has said in a letter to shareholders, “We<br />

focus on sustainability not because we’re environmentalists, but because we are capitalists<br />

and fiduciaries to our clients.” Leaders are paying particular attention to areas where<br />

revenue can be generated by focusing on sustainability. Russia’s invasion of Ukraine has also<br />

reinforced that being a socially responsible company means ensuring reliable, affordable<br />

traditional products can be provided during the transition.<br />

As United States President Franklin D. Roosevelt put it, “A smooth sea never made a skilled<br />

sailor.” The CEOs we surveyed are veterans who have experience steering their organizations<br />

through challenging environments. We hope that by sharing their perceptions of the true signals<br />

amid the noise, and the actions they are taking as a result, we can help all leaders navigate the<br />

turbulent waters of <strong>2023</strong> and beyond.<br />

Carolyn Dewar is a senior partner in McKinsey’s Bay Area office, Scott Keller is a senior partner in the Southern<br />

California office, and Vik Malhotra and Kurt Strovink are senior partners in the New York office.<br />

The authors would like to thank Blair Epstein, Selin Neseliler, Tanmay Tapase, Jen Whitaker, and Jessica Zehren<br />

for their contributions to this article.<br />

Designed by McKinsey Global Publishing<br />

Copyright © <strong>2023</strong> McKinsey & Company. All rights reserved.<br />

6 Actions the best CEOs are taking in <strong>2023</strong><br />

18 MAY <strong>2023</strong> CHAMBER.ORG.TT


The WHITE Economy<br />

Shaping healthcare in Trinidad and Tobago<br />

today for the patients of tomorrow<br />

By<br />

Dr Damion Basdeo MBBS (UWI),<br />

SCE Acute Medicine (UK)<br />

President <strong>2023</strong>. Trinidad & Tobago<br />

Medical Association (T&TMA)<br />

Dr Andrew Lakhan MBBS (UWI)<br />

T&TMA Chairperson for Climate<br />

Change and Health Advocacy<br />

Subcommittee, T&TMA<br />

By 2050 about 30 per cent of Trinidad and Tobago’s<br />

population is expected to be above age 60. This presents an<br />

urgent need to develop a sustainable, efficient, and effective<br />

healthcare sector. How are we reforming healthcare to meet<br />

the needs of tomorrow?<br />

The white economy refers to the services, products and activities relating to<br />

healthcare and care of the dependent, disabled and elderly. In 2005, Trinidad<br />

and Tobago’s Gross Domestic Product (GDP) was US$15.98 billion, and according<br />

to the Pan-American Health Organization (PAHO), the government invested only<br />

3.75 per cent of this in the healthcare sector. This was considerably lower compared<br />

to other islands in the region (the Caribbean and Latin America), which had an<br />

average of 5 per cent GDP attributed to healthcare. Fortunately, the percentage of<br />

GDP dedicated to healthcare has increased over the years, partially attributed to the<br />

implementation of the National Insurance System (NIS).<br />

Dr Penelope Paltoo MBBS (UWI)<br />

East Branch Member, T&TMA<br />

Investing in healthcare<br />

In 2009, the then Prime Minister, The Honourable Patrick Manning, prioritised<br />

healthcare alongside improvements in connectivity and technology. That year the<br />

HIV/AIDS Programme was also launched; it has been renamed the HIV and AIDS<br />

Coordinating Unit (HACU). This initiative has since expanded to five Regional Health<br />

Authorities (RHAs) across Trinidad and Tobago. Project implementation covered the<br />

development of policies for national HIV testing, prevention of mother-to-child<br />

transmission and post-exposure prophylaxis. Today free services available<br />

COURTESY TRINIDADEXPRESS.COM<br />

in the public sector include HIV testing, antiretroviral therapy, and care<br />

for all ages.<br />

The white economy of Trinidad and Tobago has supported digital<br />

transformation in the healthcare system through the development<br />

of electronic medical records, such as the Cellma healthcare<br />

administration system. Although the COVID-19 pandemic<br />

hindered its implementation, it accelerated telemedicine adoption,<br />

ensuring continuous patient care. The public healthcare sector<br />

provides free medication to citizens with chronic diseases through<br />

the Chronic Disease Assistance Programme (CDAP). As reported by<br />

the World Bank in 2019, this, along with other initiatives increased the<br />

government’s spending on healthcare to 7.02 per cent of GDP.<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

19


The WHITE Economy<br />

Biggest business opportunities<br />

Although government expenditure has increased, Trinidad and Tobago’s white economy still requires significant investment in<br />

genetic analysis and local research to enhance patient care and guide treatment. This includes sponsoring research focusing<br />

on unique local settings that may assist with patient management instead of using foreign data. Some imaging studies, such<br />

as Positron Emission Tomography (PET) scans, are only available in the private sector, creating a financial barrier to accessing<br />

care. Private hospitals and clinics contribute significantly to the economy by offering specialised treatments and procedures<br />

unavailable in the public sector, employing many persons, and contributing to economic growth. However, the high cost of<br />

private healthcare services limits access, highlighting the need to improve affordability and accessibility.<br />

Preventative medicine is critical to reducing the prevalence of chronic diseases and cancers, which account for a significant<br />

number of deaths locally and regionally. We need to invest in health programmes such as increased public health awareness,<br />

cancer screening and exercise competitions, which will aid in addressing modifiable risk factors. Approximately 30 per cent<br />

of the population is expected to be above the age of 60 by 2050, leading to a growing need for reliable health insurance and<br />

plans. While digital transformation can enhance efficiency in the healthcare system and decrease medical errors, there is a lack<br />

of good health information systems available in the region. Production of technologically advanced medical equipment and<br />

pharmaceuticals can decrease import burdens and create job opportunities in the healthcare sector. CARICOM should consider<br />

further exploring this possibility as a new niche market for trade and investment.<br />

20 MAY <strong>2023</strong> CHAMBER.ORG.TT


The WHITE Economy<br />

COUTRTESY TRINIDAD & TOBAGO MEDICAL ASSOCIATION<br />

T&TMA member outreach activities <strong>2023</strong><br />

Achieving the goal of a sustainable<br />

white economy requires a<br />

collaborative effort between the<br />

government and non-governmental<br />

organisations to promote the<br />

advancement of the healthcare sector<br />

in Trinidad and Tobago to holistically<br />

support vulnerable groups.<br />

Advancing the healthcare sector<br />

Medical tourism is one of the opportunities that has room for expansion<br />

in Trinidad and Tobago. As highlighted by the Ministry of Health in<br />

2013, there are various local specialisations where we have an excellent<br />

track record, such as cardiac surgery, joint replacement, and dentistry.<br />

In fact, medical tourists can even originate from the regional diaspora.<br />

This is an avenue we need to explore further and capitalise on in the<br />

constantly advancing field of medicine.<br />

Trinidad and Tobago’s high-income status makes it challenging<br />

to obtain international financial aid. Despite continuous efforts to<br />

advance the medical field and healthcare systems, there is room for<br />

improvement. The country’s vulnerability to climate change, including<br />

rising sea levels, requires the development of a more resilient and<br />

sustainable healthcare sector. This was underscored at the 27 th<br />

Conference of the Parties of the UNFCCC (COP 27) Health Pavilion<br />

held in Egypt last year. While the PAHO “SMART Hospital” Toolkit is<br />

available for use, implementation requires significant investment in<br />

both financial and human resources. Achieving the goal of a sustainable<br />

white economy requires a collaborative effort between the government<br />

and non-governmental organisations to promote the advancement of<br />

the healthcare sector in Trinidad and Tobago to holistically support<br />

vulnerable groups.<br />

Medical tourism is one of the<br />

opportunities that has room for<br />

expansion in Trinidad and Tobago.<br />

As highlighted by the Ministry of<br />

Health in 2013, there are various local<br />

specialisations where we have an<br />

excellent track record, such as<br />

cardiac surgery, joint replacement,<br />

and dentistry.<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

21


The GOLDEN Economy<br />

A glimmer of gold:<br />

decentralising T&T’s energy infrastructure<br />

The T&T government has implemented several policy and fiscal measures to create an<br />

enabling environment for energy diversification. Our aid development partners are also<br />

supporting this move to a golden economy. How are we responding?<br />

What more needs to be done?<br />

By Ryan Assiu, Climate Finance Specalist - USAID/Eastern & Southern Caribbean.<br />

Award-winning environmental consultant. Director at the Trinidad and Tobago Association<br />

of Energy Engineers (TTAEE) and the Sustainability Institute of Trinidad and Tobago (SITT).<br />

COURTESY MINISTRY OF PLANNING AND DEVELOPMENT<br />

The “golden economy” or “sunshine economy” uses renewable<br />

energy (RE) sources as its primary energy supply and encourages<br />

the widespread public distribution of RE energy infrastructure.<br />

Whereas ‘green’ and ‘blue’ economies hold low-carbon, clean<br />

energy as a core feature of their definition, the ‘golden’ economy<br />

places specific emphasis on RE dominance in the energy mix and<br />

the decentralisation of energy infrastructure. This article posits that<br />

Trinidad and Tobago’s economy has only a glimmer of gold based<br />

on the current market and regulatory factors and presents<br />

recommendations for improving the economy’s lustre.<br />

The Sunshine State?<br />

In Trinidad and Tobago (T&T), the potential for<br />

solar photovoltaics (PV) is high. The World Bank’s<br />

Global Photovoltaic Power Potential Study (2020)<br />

ranks T&T 93 rd of 194 countries because it has 100<br />

per cent electricity grid coverage, a favourable<br />

practical solar photovoltaic potential of 4.4 kWh/<br />

kWp, and 74 per cent of its land area suitable for<br />

installations. Globally, solar PV technologies have<br />

become cheaper and more efficient annually. The<br />

Inter-American Development Bank (2015) noted that the<br />

‘soft costs’ of taxes, labour, and transactions outweighed<br />

the hardware costs of solar PV installations for small-scale<br />

residential systems in T&T – meaning that most of the economic<br />

benefit of decentralised solar PV value chains is kept within the local<br />

economy.<br />

22 MAY <strong>2023</strong> CHAMBER.ORG.TT


The GOLDEN Economy<br />

The current state of the national energy supply mix and the distribution of<br />

renewable energy generation capacity do not meet the criteria of a ‘sunshine<br />

economy.’ Presently, 0.01 per cent, or three megawatts, of T&T’s energy supply<br />

mix is provided by RE – far from being the dominant source of power that defines<br />

a golden economy. Although the construction of two solar plants with a combined<br />

solar PV generating capacity of 112-megawatts, dubbed ‘Project Lara’, will<br />

introduce RE into the national energy supply mix in T&T, it would not significantly<br />

displace gas-powered electricity as the dominant contributor. Decentralisation<br />

of RE infrastructure in T&T is also limited by current legislation, which does not<br />

allow for RE power generation by independent power producers (IPPs) without<br />

consent from the State-owned utility. Combined with the subsidised cost of<br />

electricity, the business case for solar PV mini-grids or standalone home systems<br />

is tenuous.<br />

Notwithstanding, the adoption of residential solar PV is steadily increasing<br />

within T&T. There are over a dozen solar PV installers and small businesses<br />

established, and the market is growing due to middle to high-income early<br />

adopters. Presently, a solar PV system for a two-bedroom house costs about<br />

TT$50,000 and has a return on investment of eight years – an unpalatable cost<br />

for the average person. RE mainstreaming is stymied by a lack of commercial<br />

financing instruments, RE standards, and capacity among market actors.<br />

The Yellow Brick Road<br />

The T&T government has introduced some policy and fiscal measures to create<br />

an enabling environment for RE growth and alludes to an impending economicwide<br />

shift towards RE. There is a glimmer of gold on the horizon.<br />

In the <strong>2023</strong> budget presentation the T&T government announced that a<br />

Renewable Energy Policy is being developed with a target of 30 per cent<br />

renewable energy supply by 2030. Concurrent with this announcement was<br />

the declaration that a Feed-in-Tariff (FIT) policy was at an advanced stage of<br />

development. The FIT would facilitate residential and commercial RE generation<br />

by allowing decentralised IPPs to sell excess energy back into the grid.<br />

The T&T government also established new fiscal measures to incentivise RE<br />

uptake in key sectors. A TT$25,000 rebate for approved agricultural holdings<br />

using RE technology was introduced, as well as the removal of value added tax<br />

(VAT) on new RE-using equipment for manufacturing companies. These add<br />

to longstanding fiscal measures such as the zero-rated VAT granted for solar<br />

PV panels, wear and tear allowance on 150 per cent expenditure incurred on<br />

solar PV systems and supporting equipment, and tax allowances for companies<br />

engaging with Energy Service Companies.<br />

Presently, 0.01 per cent, or three<br />

megawatts, of T&T’s energy supply<br />

mix is provided by RE – far from<br />

being the dominant source of power<br />

that defines a golden economy.<br />

Energy Sector<br />

Reform Project<br />

The Energy Sector Reform (ESR)<br />

project is an over US$10 million<br />

initiative launched on February<br />

27th <strong>2023</strong>, by USAID. It covers 13<br />

Caribbean territories, including<br />

Trinidad and Tobago. Under this<br />

project, technical assistance will be<br />

provided to utilities, ministries, and<br />

regulators to develop policies, laws,<br />

tools and processes to make national<br />

energy systems more resilient and<br />

modern. By bolstering regional energy<br />

systems, countries can become more<br />

productive and enjoy diverse and<br />

sustainable economic growth. The<br />

work plan for supporting Trinidad and<br />

Tobago under the ESR project is under<br />

development.<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

23


24 MAY <strong>2023</strong> CHAMBER.ORG.TT


The GOLDEN Economy<br />

Golden Nuggets<br />

Realising the golden economy requires legislative reform as well as market-building. Multiple<br />

studies commissioned by the T&T government have identified the following interventions as<br />

critical:<br />

1. Amending the Trinidad & Tobago Electricity<br />

Commission (T&TEC) Act and the<br />

Regulated Industries Commission (RIC) Act<br />

to allow independent power producers to<br />

contribute to the grid.<br />

2. Approving the FIT for grid-connected smallscale<br />

solar PV facilities and/or mini-grids.<br />

3. Developing specific financial instruments<br />

and strategies for lowering the cost of<br />

capital for residential/commercial solar PV.<br />

4. Building RE knowledge and technical<br />

capacity among market players such as<br />

financiers, suppliers, utilities, regulators,<br />

and homeowners.<br />

5. Increasing the electricity rate to encourage<br />

energy conservation and grid parity.<br />

The T&T government has made meaningful efforts towards these goals in collaboration with<br />

donors such as the United Nations Environment Programme (UNEP), the Inter-American<br />

Development Bank (IDB), and the European Union (EU). With USAID’s recently launched Energy<br />

Sector Reform regional project, even more support is available. However, citizens need to adopt<br />

a more conservative attitude towards energy, utilise the fiscal measures available, and advocate<br />

for the approval of critical legislative changes. Getting to gold is within our grasp; let’s go for it!<br />

Disclaimer: The views and opinions expressed in this paper are those of the author and not<br />

necessarily the views and opinions of the United States Agency for International Development<br />

(USAID).<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

25


Your Biggest Cybersecurity Risks<br />

Could Be Inside Your Organization<br />

by Bret Arsenault<br />

Tek Image/Science Photo Library/Getty Images<br />

As the digital world continues to grow, so do the volume,<br />

variety, and velocity of cyber threats and attacks. The<br />

world is awash in data, and there is always someone<br />

trying to turn it into their own virtual currency.<br />

Today malware and ransomware are hitting everything<br />

from our personal cell phones to mission-critical<br />

infrastructure and supply chains. Whether it’s<br />

phishing, smishing, or vishing, attackers are getting more<br />

sophisticated too, using details about our personal and<br />

work lives to tempt us to share our data.<br />

But in a world where everyone is a target, companies<br />

also need to understand their exposure to risks that<br />

come from inside their organizations. Today more than<br />

300 million people are working remotely — creating,<br />

accessing, sharing, and storing data wherever they go —<br />

and data breaches arising from insider threats and simple<br />

mishaps can cost businesses an average of $7.5 million<br />

annually. Consider the 2022 data breach of Cash App,<br />

where a former employee accessed customer financial<br />

reports after being terminated. The breach likely affected<br />

8.2 million current and former customers.<br />

Ultimately it doesn’t matter if the breach was intentional<br />

or accidental. Insider risk programs should be part of<br />

every company’s security strategy. To be successful,<br />

organizations should lead with their employees as<br />

26 MAY <strong>2023</strong> CHAMBER.ORG.TT


partners in the effort and supplement their program with<br />

advanced tools that detect and mitigate insider risks<br />

wherever they arise.<br />

Here are four lessons I’ve learned as CISO at Microsoft,<br />

managing our insider risk program as it grew from a small<br />

internal initiative into a business unit that reports to the CEO.<br />

1. Prioritize Employee Trust and Privacy<br />

This point comes first for a reason. In business and in life,<br />

trust is the key to any functioning relationship. The best<br />

insider risk programs emphasize the balance between<br />

employee privacy and company security. It’s critical to<br />

come up with privacy controls and policies that maintain,<br />

and even boost, trust.<br />

Setting up tools to indiscriminately sift through employee<br />

activities for wrongdoing is not only ineffective and<br />

counterproductive — it’s just plain wrong. It’s an<br />

invasion of privacy that creates anxiety and erodes the<br />

relationship. Organizations need to be able to detect<br />

insider risks, but they need to do it the right way, acting<br />

transparently and within a narrowly defined scope to<br />

demonstrate respect and extend trust to employees.<br />

Setting up privacy controls that protect identities at<br />

work — even during investigations — lets people know<br />

you’re protecting them too. Using role-based access<br />

for insider risk management tools also helps ensure<br />

that the right person is reviewing compliance alerts,<br />

keeping unwarranted suspicion from creeping into the<br />

organization.<br />

2. Collaborate across functions<br />

While IT and security groups will lead the way, insider risk<br />

is a business problem that involves the entire company. At<br />

Microsoft, we learned this over time. What started as an<br />

initiative in our security organization evolved into a unified<br />

effort across the business groups, including legal, HR,<br />

and senior leadership.<br />

This broad involvement helps ensure wider buy-in and<br />

provides additional perspectives and resources, such as<br />

the legal department prioritizing emerging regulations<br />

and HR facilitating training programs and surveys. An<br />

insider risk committee or ombudsperson can help get<br />

the conversation going. One of their first tasks should be<br />

creating a response plan that outlines how information<br />

is shared, when and what each group contributes, who<br />

makes which decisions, and who is accountable.<br />

It’s also important to have shared goals with clear<br />

measures of success. You can fine tune the process by<br />

quantifying key metrics such as the number of cases<br />

raised, the true positive and false positive flags, and<br />

actions taken as the result of findings. If you have a<br />

high number of false positives, you risk burdening your<br />

HR and legal teams with unnecessary and expensive<br />

investigations.<br />

3. Recognize that employees are the last line of<br />

defense<br />

Getting employees to engage with data protection and<br />

compliance training can be challenging, but it’s important<br />

that they know how to mitigate security risks and why<br />

it’s a priority. Trainings that emphasize stewardship of<br />

data show that the organization is extending its trust to<br />

employees as they serve the business.<br />

Train people on how to handle the organization’s data<br />

properly, and repeat that message regularly so it’s always<br />

fresh. It also helps to make it personal. Most people<br />

immediately understand and engage on how to protect<br />

their own financial and health care data. Infusing a<br />

personal aspect into the training connects the dots on the<br />

importance of data protection for the business as well.<br />

Training people on the principle of “see something, say<br />

something” in a risk-free way is a critical capability for an<br />

insider program. By improving data security education<br />

and training, companies can empower employees as<br />

a first and last line of defense that is complemented by<br />

detection tools.<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

27


4. Use machine learning tools to do more with less<br />

Gartner defines insider risk management as “the<br />

tools and capabilities to measure, detect, and contain<br />

undesirable behavior of trusted accounts within the<br />

organization.” And insider risk management tools have<br />

gotten much more precise and effective in recent years.<br />

Older tools tend to overlook subtle indicators that can<br />

identify a bad actor trying to hide their tracks. They also<br />

often feature overly strict controls that lower productivity<br />

and encourage workarounds. Today a new breed of<br />

insider risk management tools is emerging with adaptive<br />

security capabilities that can detect risky activities and<br />

mitigate any potential impact while staying out of the way<br />

and keeping user information private.<br />

Where an activity like printing a confidential file might<br />

not show intent, a sequence of connected activities like<br />

renaming the file and then deleting it after printing could<br />

indicate something more serious. Using machine learning,<br />

these tools can separate the signal from the noise and<br />

identify subtle actions, reducing the false positives that<br />

can bog down the organization.<br />

A successful insider risk program focuses on the<br />

people, processes, and technologies<br />

Managing both internal and external risks is vital to the<br />

security of any organization. Each comes with their own<br />

challenges, but what makes insider risk management<br />

especially tricky is the need to balance people, processes,<br />

and technologies.<br />

Powerful tools can help impede, detect, and respond to<br />

insider risks — but they won’t address the root causes.<br />

That’s where detailed onboarding, security trainings,<br />

team-building exercises, and work-life balance programs<br />

are useful. Building a healthy work environment helps<br />

reduce the risk of an employee intentionally engaging in<br />

dangerous behavior. But at the end of the day, striking the<br />

balance between people and technology matters most of<br />

all. Risk management has to be proactive and continuous,<br />

and it takes trust, transparency, and collaboration to<br />

keep that engine running. This philosophy — people first,<br />

backed by powerful technology — is the only way to<br />

prevent incidents before they happen, detect them if they<br />

do, and respond to them quickly and effectively.<br />

———<br />

Bret Arsenault is Microsoft’s chief<br />

information security officer, responsible<br />

for enterprise-wide digital security and<br />

resiliency.<br />

For more great articles, go to HBR.org.<br />

c.<strong>2023</strong> Harvard Business Review. Distributed by The New<br />

York Times Licensing Group.<br />

Copyright:<br />

c.<strong>2023</strong> Harvard Business Review<br />

28 MAY <strong>2023</strong> CHAMBER.ORG.TT


The PURPLE Economy<br />

Social cohesion -<br />

a pillar of economic growth and development<br />

In the Caribbean, the employment rate is lower for women<br />

than for men; this gap is especially large in Trinidad and Tobago.<br />

The Purple Economy supports a multidisciplinary approach to<br />

economics and social development that improves the quality<br />

of everyone’s life. How are we bridging the gaps?<br />

By Tonni Brodber, Representative,<br />

UN Women Multi-Country Office<br />

(MCO) - Caribbean<br />

The human experience is multifaceted, and so are the colours of our<br />

economy. For many years, the discourse on economic growth siloed<br />

what was deemed ‘soft’ issues from the more critical issue of ‘work’. Work,<br />

by definition, included very little of what takes place in the home and the<br />

definition focused on outside of the home, but in fact there is work that<br />

mirrors that done in the home, such as parental leave, paid childcare,<br />

healthcare, and education. While these areas are touted as necessary, they<br />

are not remunerated in ways that reflect their inherent value.<br />

Defining vulnerability<br />

The journey towards sustainable development is one that decision-makers<br />

note is only possible if no one is left behind. But who is left behind and why,<br />

and who is deemed vulnerable? Vulnerability has been defined as the result<br />

of a combined effect of risks to which people may be exposed, the sensitivity<br />

of their particular livelihoods to those risks, and their ability (or lack of) to<br />

adapt to, cope with or recover from the impacts of external shocks (Prowse,<br />

2003; Adger et al., 2005).<br />

Human beings are born vulnerable and dependent on their families and<br />

communities, yet they are also full of potential. The lack of a comprehensive<br />

approach to economic and sustainable development in the ‘purple economy’<br />

often results in marginalisation. The process where certain groups are<br />

systematically disadvantaged because they are discriminated against on the<br />

basis of their sex, ethnicity, race, religion, sexual orientation, caste, gender<br />

identity, age, disability, HIV status, migrant status or because of where they<br />

live (Rogers et al., 1995; Atkinson, 1998).<br />

Of great concern are the costs communities and countries incur by not<br />

valuing the work that has been made invisible or the people who have been<br />

marginalised. According to the Organisation for Economic Cooperation and<br />

Development (OECD), gender-based discrimination in social institutions<br />

costs the world economy US$6 trillion. McKinsey also noted, “True gender<br />

equality everywhere would raise global GDP by up to US$28 trillion.”<br />

About UN Women<br />

UN Women is the United Nations entity<br />

dedicated to gender equality and the<br />

empowerment of women. A global<br />

champion for women and girls, UN Women<br />

was established to accelerate progress on<br />

meeting their needs worldwide. UN Women<br />

supports UN Member States as they set<br />

global standards for achieving gender<br />

equality and works with governments<br />

and civil society to design laws, policies,<br />

programmes and services needed to<br />

ensure that the standards are effectively<br />

implemented and truly benefit women and<br />

girls worldwide. The UN Women Multi-<br />

Country Office (MCO) – Caribbean, located<br />

in Barbados, covers 22 countries - the<br />

CARICOM Member States, Dutch Caribbean<br />

Islands and British Overseas Territories. UN<br />

Women MCO - Caribbean has developed<br />

programming based on four priority<br />

areas: international normative standards;<br />

ending violence against women; economic<br />

empowerment; and climate change, disaster<br />

risk resilience and humanitarian response.<br />

According to the Organisation<br />

for Economic Cooperation and<br />

Development (OECD), genderbased<br />

discrimination in social<br />

institutions costs the world<br />

economy US$6 trillion.<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

29


The PURPLE Economy<br />

Recently UN Women MCO - Caribbean collected data across<br />

the Caribbean on the costs of Violence Against Women and<br />

Girls (VAWG) to our economies. In Jamaica, the total cost of<br />

VAWG in 2018 was JM$102 billion (more than US$1 billion). This<br />

represents an astounding 6.49 per cent of Jamaica’s GDP.<br />

In the Caribbean, more women could engage in paid work if<br />

families had access to safe and affordable childcare services.<br />

Globally, women spend on average 4.1 hours/day on unpaid care<br />

and domestic work, compared to 1.7 hours/day for men. Women<br />

also make up 70 per cent of the paid global health care workforce.<br />

The inclusion of everyone’s contribution to economies is<br />

critical. Purple is one of the colours adopted by women’s<br />

movements in some parts of the world. A purple economy<br />

calls for an economic system that accounts for the value<br />

of care work and enables it to sustainably contribute to<br />

countries’ national economic growth.<br />

Strengthening shortcomings<br />

UN Women has supported several recommendations<br />

addressing the gaps presented by the purple economy.<br />

The Convention on the Elimination of All Forms of<br />

Discrimination Against Women (CEDAW) is an international<br />

legal instrument that requires countries to eliminate<br />

discrimination against women and girls in all areas and<br />

promotes women’s and girls’ equal rights. All Caribbean<br />

States have ratified the CEDAW and are obligated to<br />

implement and report on their progress in achieving the<br />

recommendations of the CEDAW Committee. The Beijing<br />

Declaration and Platform for Action, the most progressive<br />

blueprint for advancing women’s rights, guides how best<br />

to integrate care, education, and healthcare into our<br />

economies.<br />

UN Women MCO - Caribbean has assisted several<br />

governments in the Caribbean region through costing of<br />

the expansion of subsidised childcare, gender-responsive<br />

budgeting and collecting and analysing data to better<br />

inform evidence-based decision making. Civil society<br />

in the region often champions elements of the purple<br />

economy. UN Women MCO - Caribbean supports Civil<br />

Society Organisations (CSOs) through financing, capacity<br />

strengthening and data gathering. As a critical player in<br />

the creation of social norms, behaviours and attitudes, the<br />

private sector has suffered much of the losses borne by<br />

not addressing the gaps in the purple economy. Through<br />

the Women’s Empowerment Principles UN Women has<br />

been able to collaborate with leaders in the private sector<br />

to promote parental leave and policies to support inclusion.<br />

COUTRTESY UN WOMEN MULTI-COUNTRY OFFICE (MCO) - CARIBBEAN<br />

Courtesy UN Women’s ‘Share the Care’ campaign<br />

Globally, women spend on average<br />

4.1 hours/day on unpaid care and<br />

domestic work, compared to 1.7<br />

hours/day for men. Women also make<br />

up 70 per cent of the paid global<br />

healthcare workforce.<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

31


The ORANGE Economy<br />

Lights, Camera, Action!<br />

Exploring the potential of Trinidad<br />

and Tobago’s creative industries<br />

As reported on CreativeTT’s site, music, film, and fashion have collectively<br />

generated TT$824 million in revenue. Creativity is a business that offers<br />

significant opportunities for sustainable economic growth and job creation.<br />

The orange economy is full of infinite possibilities; let’s explore.<br />

By Leslie Ann Wills-Caton,<br />

General Manager, FilmTT/Film Commissioner<br />

Roll out the red carpet! Trinidad and Tobago’s orange economy is<br />

ready for its close-up. Bursting with creativity and talent, this dynamic<br />

industry is an export-ready melting pot of music, art, fashion, and film.<br />

The orange economy has many opportunities for growth, business, and<br />

investment. From product placement to strategic brand alignment, the<br />

possibilities are endless. Grab your popcorn and explore the colourful<br />

world of Trinidad and Tobago’s orange economy.<br />

COURTESY FILMTT<br />

Trinidad and Tobago Film Festival 2022<br />

Our rich cultural heritage provides a unique,<br />

diverse source of inspiration for artists and<br />

creatives. Trinidad and Tobago’s strategic<br />

location in the Caribbean makes it an ideal<br />

hub for creative and cultural exchange.<br />

Race to amazing opportunities<br />

Recognition of the impact of the orange economy is rapidly growing<br />

in Trinidad and Tobago for several reasons. Our rich cultural heritage<br />

provides a unique, diverse source of inspiration for artists and creatives.<br />

Trinidad and Tobago’s strategic location in the Caribbean makes it an ideal<br />

hub for creative and cultural exchange. Furthermore, Trinidad and Tobago<br />

has invested in developing support infrastructure, such as establishing the<br />

Trinidad and Tobago Creative Industries Company Limited (CreativeTT)<br />

and the National Intellectual Property Training Centre.<br />

Investors can also benefit from the Production Expenditure Rebate<br />

Programme offered by FilmTT®. This programme gives businesses a<br />

rebate of up to 35 per cent on qualifying local spend, with 20 per cent<br />

cash back on the hire of local labour. This is a cost-effective way to invest<br />

in local talent and participate in the orange economy.<br />

Our film industry has attracted foreign investment, generated<br />

employment opportunities, and promoted Trinidad and Tobago as a tourist<br />

destination. In fact, on 14 th October 2020, ‘Trinidad’ and ‘Tobago’ were the<br />

most searched words on Google during the premiere of “The Amazing<br />

Race” series, Season 32, filmed on location in both islands.<br />

32 MAY <strong>2023</strong> CHAMBER.ORG.TT


The ORANGE Economy<br />

Branding for success<br />

Brands that align themselves with creative output from the cultural<br />

and creative industries benefit from the innovation and creativity of<br />

the orange economy while tapping into the passion and loyalty of fans<br />

and audiences. Intellectual property is also often incorporated into<br />

marketing strategies. This generates buzz and interest in the brand<br />

and supports the indigenous creative community.<br />

Strategic brand alignment through product placement in films has<br />

become a popular marketing strategy in Trinidad and Tobago. This<br />

approach involves integrating a brand’s products or services into a film<br />

or television show’s storyline to increase brand awareness and create<br />

a positive association with the audience. Both local and international<br />

brands have embraced product placement in Trinidad and Tobago’s<br />

film industry. This trend provides a new revenue stream for filmmakers.<br />

It enables brands to tap into a captive audience and create a unique<br />

emotional connection with consumers. As the film industry in Trinidad<br />

and Tobago continues to grow, we expect to see more brands adopting<br />

this strategic approach of aligning their brand with the stories and<br />

characters on the big screen.<br />

Financing the Orange Economy<br />

An approach that could support the further<br />

development of the orange economy is the<br />

establishment of a Creative Industries Fund. This<br />

Fund would support artists and creatives financially<br />

to develop projects and businesses. The Fund could<br />

also be supported by public and private sector<br />

investment, with applications for financing evaluated<br />

by a panel of industry experts. The aim is to ensure<br />

the growth and sustainability of the orange economy<br />

in Trinidad and Tobago and support the development<br />

of new talent and innovative ideas.<br />

In recent years, the film industry in Trinidad and<br />

Tobago has seen significant growth, with local<br />

productions gaining international recognition and<br />

acclaim. In 2019, the locally produced film “Green<br />

Days by the River”, an adaptation of a local literary<br />

work, earned over TT$1.4 million (US$206,000) at the<br />

box office.<br />

This success is a testament to the profitability of<br />

these intangible assets. It underscores the potential<br />

of the creative industries in Trinidad and Tobago.<br />

THE CREATIVE ECONOMY: BENEFITS<br />

COURTESY GREEN DAYS BY THE RIVER FILM LIMITED<br />

INTELLECTUAL<br />

PROPERTY<br />

CULTURAL<br />

PROMOTION<br />

JOB<br />

CREATION<br />

INNOVATION<br />

ECONOMIC<br />

GROWTH<br />

TOURISM<br />

DIPLOMACY<br />

(NATIONAL<br />

IMAGE/VALUES)<br />

Actors and main set, Green Days by the River<br />

In recent years, the film industry in Trinidad and Tobago<br />

has seen significant growth, with local productions<br />

gaining international recognition and acclaim. In 2019,<br />

the locally produced film “Green Days by the River”,<br />

an adaptation of a local literary work, earned over<br />

TT$1.4 million (US$206,000) at the box office.<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

33


The ORANGE Economy<br />

Businesses can collaborate with digital media professionals<br />

and content creators to further tap into the growing orange<br />

economy in Trinidad and Tobago. With the rise of social<br />

media, audiences value the insight and recommendations of<br />

peers and industry professionals. By working with specialised<br />

service providers and investing in local talent, businesses<br />

can leverage their influence to reach wider audiences and<br />

contribute to the growth of the creative industries.<br />

The future is orange<br />

The creative capital and intangible assets that underpin<br />

the creative industries are unique in their value proposition.<br />

However, they are also vulnerable to external pressures. In<br />

particular, the rapidly changing technological landscape<br />

and the shift towards digital distribution have increased the<br />

risks associated with investing in the creative industries.<br />

Therefore, the industry must receive continuous support for<br />

marketing and promotional activities whilst also working to<br />

mitigate the risks of investing in this unique valuable sector.<br />

By collaborating with industry stakeholders and leveraging<br />

local expertise, we can build a sustainable, thriving orange<br />

economy that benefits everyone involved.<br />

To ensure the continued growth and success of the orange<br />

economy, we need increased investment in the industry,<br />

including funding for artists and creatives, infrastructure, as<br />

well as education and training programmes. We must develop<br />

policies and regulations that protect intellectual property<br />

rights and prevent copyright infringement. This will help to<br />

ensure that artists and creatives are fairly compensated for<br />

their work and can continue to innovate and create.<br />

The orange economy provides numerous economic, cultural,<br />

and social benefits, such as job creation and the promotion<br />

of cultural exchange. It drives innovation and contributes<br />

to overall economic growth. Businesses, investors, and<br />

policymakers need to recognise its value and support<br />

continued growth and development. The creative industries<br />

are open for business.


Top 5 Facts<br />

T&T’s exports –<br />

performance and prospects<br />

Are you interested in exporting? Want to know which products and markets have significant<br />

potential for growth? The Chamber’s Trade and Business Development Unit has all the answers.<br />

By Leeooi-Oneika Howard, Trade Specialist,<br />

Trade and Business Development Unit,<br />

Trinidad and Tobago Chamber of Industry<br />

and Commerce (TTCIC)<br />

By Brian Benoit, Regulatory Affairs<br />

(Monitoring) Officer, Trade and Business<br />

Development Unit, Trinidad and Tobago<br />

Chamber of Industry and Commerce (TTCIC)<br />

1. What are Trinidad and Tobago’s<br />

top export markets and products?<br />

In 2021, Trinidad and Tobago (T&T) exported US$8.6 billion<br />

in goods, of which 41.6 per cent was exported to the United<br />

States of America (USA). The chart below identifies T&T’s<br />

top 10 export destinations and their share of total exports.<br />

Guyana and Jamaica, both CARICOM territories, ranked<br />

second and tenth, respectively. T&T’s leading products<br />

for export are oil and gas by-products such as ammonia,<br />

anhydrous or in aqueous solution, acyclic alcohols,<br />

petroleum oils and gas, iron and steel, and fertilisers. Nonenergy<br />

products in the top 10 exports were ships, boats<br />

and floating structures, beverages, spirits and vinegar, and<br />

preparations of cereals, flour, starch, and milk.<br />

Figure 1: Trinidad and Tobago - top export markets 2021<br />

Jamaica, 2%<br />

Brazil, 3%<br />

Morocco,3%<br />

Rest of the<br />

World, 25%<br />

Korea, Republic of, 3%<br />

Source: ITC Trade Map<br />

Colombia, 3%<br />

Belgium, 4%<br />

France, 4%<br />

Guyana, 7%<br />

Mexico, 4%<br />

United States<br />

of America, 42%<br />

COURTESY YARA<br />

Ammonia hub at Point Lisas Industrial Estate, Trinidad<br />

2. Which markets and products have<br />

the most potential for export growth?<br />

According to the International Trade Centre’s (ITC)<br />

Export Potential Map, products with the greatest export<br />

prospects from Trinidad and Tobago to the rest of the<br />

world are chemicals and fertilisers such as methanol<br />

‘methyl alcohol’, anhydrous ammonia, and mixtures of urea<br />

and ammonium nitrate.<br />

Non-energy products with substantial export potential<br />

are food products (processed or preserved) and beverages.<br />

As seen in Figure 2, the markets with considerable<br />

promise for Trinidad and Tobago’s exports in all categories<br />

of products are the USA, Guyana, and Brazil. Guyana<br />

displays the largest absolute difference between potential<br />

and actual exports in value terms, leaving room to realise<br />

additional exports worth US$764 million.<br />

36 MAY <strong>2023</strong> CHAMBER.ORG.TT


Top 5 Facts<br />

Figure 2: Markets with greatest potential for Trinidad and Tobago exports 2022<br />

Source: ITC Export Potential Map<br />

The markets with considerable promise for Trinidad and Tobago’s<br />

exports in all categories of products are the USA, Guyana, and Brazil.<br />

3. Which services are<br />

exported from Trinidad<br />

and Tobago to the rest of<br />

the world?<br />

Although data for trade in<br />

services is limited, the following<br />

graph reveals the trends for<br />

the top services exported from<br />

Trinidad and Tobago, for the<br />

period 2019 to 2021, to the rest<br />

of the world. There is a notable<br />

decline in services exports<br />

over this period due to the<br />

COVID-19 pandemic and the<br />

overall downturn in the global<br />

economy.<br />

USD Thousand<br />

90000<br />

80000<br />

70000<br />

60000<br />

50000<br />

40000<br />

30000<br />

20000<br />

10000<br />

0<br />

Source: ITC Trade Map<br />

Figure 3: Trinidad and Tobago’s top services exports 2019-2021<br />

2019 2020 2021<br />

Commercial services<br />

Insurance and pension services<br />

Transport<br />

Travel<br />

Other business services<br />

Government goods and services<br />

Telecommunications,<br />

computer and information<br />

services<br />

Financial Services<br />

Charges for the use<br />

of intellectual property<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

37


Top 5 Facts<br />

4. What incentives are there in Trinidad<br />

and Tobago for export diversification?<br />

eTecK’s Phoenix Park Industrial Estate (PPIE) is part of<br />

the government’s export diversification strategy. The<br />

park offers factory shells and land lots for businesses<br />

operating in industries such as manufacturing, logistics<br />

and distribution, and emerging technologies. Tenanting at<br />

this park gives local and foreign direct investors the added<br />

benefit of a 12-month moratorium, guided regulatory<br />

and commercial facilitation, access to global consumer<br />

markets, and access to regional and worldwide ports to<br />

assist with the affordable export of goods and services.<br />

Another option for export diversification is the Special<br />

Economic Zone (SEZ). The SEZ Act passed in 2021 aims to<br />

establish a new legislative, administrative, and institutional<br />

framework for domestic and foreign investors to expect<br />

increased transparency, predictability, and security for<br />

their investments.<br />

5. What are the opportunities for export<br />

diversification in the Blue and Green Economies?<br />

As this is a relatively new concept, Caribbean countries are<br />

still in the early phase of establishing their blue and green<br />

economies agenda; however, they are better positioned<br />

than any other region in the world to capitalise on the blue<br />

and green economies for export diversification.<br />

With more than 80 per cent of its Gross Domestic Product<br />

(GDP) generated in coastal areas, Jamaica is taking steps<br />

to protect its highly vulnerable coastal communities and<br />

infrastructure to support sustainable trade, tourism, and<br />

development. With the United Nations Environment<br />

Programme (UNEP) support, Jamaica has identified the<br />

following focus sectors for green transition: agriculture,<br />

fishing, forestry, construction, and tourism.<br />

Trinidad and Tobago is right behind, advancing its<br />

progress toward a sustainable blue and green economy<br />

through a partnership with the Commonwealth Blue<br />

Charter as well as a targeted assessment by the UNEP<br />

and the Ministry of Energy and Energy Industries of the<br />

roadmap for a Green Hydrogen Economy to assess this<br />

county’s capability in that area.<br />

38 MAY <strong>2023</strong> CHAMBER.ORG.TT


The BLACK Economy<br />

Shining light on Trinidad &<br />

Tobago’s underground economy<br />

It is estimated that crime proceeds in Trinidad and Tobago are valued at three to seven billion<br />

dollars annually. What drives the black economy? How is Government responding? Here, we<br />

analyse the causes, effects and strategies needed to reduce the size of this shadow economy.<br />

By Dr Timothy Affonso,<br />

Dean (Ag.) Faculty of Law, The University<br />

of the West Indies, St. Augustine Campus<br />

The black economy refers to illegal economic activity and<br />

includes endeavours which earn undeclared and untaxed<br />

revenue. The Government of the Republic of Trinidad and<br />

Tobago (GORTT) tackled this issue in part in 2019, when it<br />

replaced the $100 paper note with the new polymer note.<br />

Everyone with the old $100 bills had to have them changed.<br />

This exercise was undertaken to deal with income derived<br />

from activities such as money laundering, counterfeiting, and<br />

tax evasion. In 2016, a similar approach was adopted by India<br />

as an attack on ‘black money’ (money earned from the black<br />

economy). However, as in India, and based on local reports,<br />

Trinidad and Tobago’s decision resulted in only a few cases<br />

of public suspicion regarding business enterprises such as a<br />

church with $29 million and a barber with $1 million.<br />

RAWPIXEL.COM<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

39


The BLACK Economy<br />

There is research which demonstrates that the black<br />

economy thrives when taxes are increased. Furthermore,<br />

when the middle-to-low-income sectors of the economy<br />

face additional burdens from government policies, there<br />

tends to be a push towards illicit conduct.<br />

The major weakness of this demonetisation policy was that it did<br />

not address the causes of the economic activity itself. Furthermore,<br />

the strategy had no impact on situations where the illegal money<br />

from the black economy had already been integrated into the<br />

lawful financial systems. Based on a 2020 financial crime report,<br />

it was estimated that crime proceeds in Trinidad and Tobago are<br />

valued at between three to seven billion dollars annually. In <strong>2023</strong>,<br />

we must confront the reality of the black economy and its wider<br />

impact.<br />

Pursuits of the black economy<br />

There is research which demonstrates that the black economy<br />

thrives when taxes are increased. Furthermore, when the middleto-low-income<br />

sectors of the economy face additional burdens<br />

from government policies, there tends to be a push towards illicit<br />

conduct. This push is caused by the ability to earn additional<br />

income with the added benefit of circumventing taxation.<br />

Therefore, as much as this is an economic issue, it is also a<br />

national security issue. This could be why GORTT implemented<br />

the demonetisation strategy on the grounds of national security.<br />

Turning to the type of activities which operate in the black<br />

economy, research shows that the major contributors are money<br />

laundering, corruption, and terrorism financing. It should also<br />

be noted that the black economy is stratified, in the sense that<br />

even within the space of illicit conduct there are areas which<br />

are known but incalculable. There have also been allegations of<br />

linkages between motor vehicle theft and illegal car part sales.<br />

The issue of motor vehicle fraud was recently highlighted by<br />

the Transport Division (Ministry of Works and Transport), as for<br />

years vehicles with duplicate chassis numbers and plates were<br />

inspected, passed, and driven on the nation’s roads. There are<br />

also dimensions of illegality such as forgery and bribes where<br />

State actors are rumoured to be facilitating, to some extent, land<br />

fraud, drug trafficking and identity fraud.<br />

Strategies to reduce the size<br />

of the black economy<br />

Businesses are not powerless in the black economy.<br />

The most effective way to stifle the black economy<br />

is to transition to electronic payments. If financial<br />

institutions can support micro, small and mediumsized<br />

enterprises (MSMEs) with remote/cashless<br />

transaction capabilities, there will be a further blow<br />

to the black economy. This presents opportunities for<br />

the integration of technology and business beyond<br />

what may already have been realised as a result<br />

of the COVID-19 pandemic. Ventures which focus<br />

on telephone applications and remote devices for<br />

payment can also help in this vein.<br />

Approximately 81 per cent of the population has<br />

access to a bank account, less than 50 per cent have<br />

debit cards, and only 16 per cent of adults in Trinidad<br />

and Tobago own a credit card.<br />

If efforts are made to move to a virtual financial<br />

sector, there must be a simplification of the process<br />

to open bank accounts and obtain debit and credit<br />

cards. Additionally, where government policies<br />

demand the source of funds for cash deposits this<br />

will present an increased challenge for ‘black money’.<br />

Furthermore, liberalisation of regulations and<br />

attempts to make the economy more competitive<br />

reduce incentives for corruption. Even at an individual<br />

level consumers can help stamp out the black<br />

economy by asking for receipts.<br />

The most effective way to stifle the black<br />

economy is to transition to electronic<br />

payments. If financial institutions can<br />

support micro, small and medium-sized<br />

enterprises (MSMEs) with remote/cashless<br />

transaction capabilities, a further blow to<br />

the black economy.<br />

40 MAY <strong>2023</strong> CHAMBER.ORG.TT


The BLACK Economy<br />

Human rights and environmental violations<br />

On the topical issue of alleged State-actor involvement in<br />

human trafficking, it could be argued that high-level influence<br />

might affect reporting and it may not show up in the<br />

estimated financial scope of the black economy. On<br />

the tangential issue of the sex working industry<br />

which operates behind façades of legitimate<br />

establishments, these enterprises could also be<br />

used as a money-cleaning business model which<br />

allows for the re-integration of ‘black money’<br />

back into the economy. This reveals a connection<br />

between some aspects of the black economy<br />

and major human rights and national security<br />

threats, as the issues of human trafficking and<br />

forced sex work overlaps with the issue of migrants<br />

and undocumented workers. There are even purportedly<br />

established connections between the illegal trade of wildlife<br />

and the funding of larger criminal enterprises, which links the<br />

black economy to the environmental harm of our ecosystem.<br />

For many, human rights are seen as an esoteric concept for<br />

developed countries with ‘first world problems.’ The reality,<br />

however, is that human rights are a ‘dollars and cents’ matter<br />

and violations persist nationally because there are financial<br />

benefits to these activities.<br />

In order to tackle the many dimensions of the black economy<br />

we require increased efforts by those responsible for addressing<br />

criminal activity in society. However, the ability of the police to<br />

meaningfully tackle the black economy is greatly undermined<br />

by burdensome economic policies and reputed complicity in<br />

illegality. This indirect State facilitation of the black economy<br />

could result in the perpetuation of illegal activities and could<br />

drive legitimate businesses out. It can breed increasing levels<br />

of social instability, criminality, taxation due to lost national<br />

revenue, emigration, ‘brain drain’ and disincentivised business<br />

activity. In essence, a thriving black economy is a signpost<br />

of a compromised socio-economic system. It is therefore<br />

necessary to confront the causes and consequences of the<br />

black economy to protect citizens. Failure to urgently tackle<br />

this threat can result in a sacrifice of the rule of law with a rule<br />

by lawlessness.<br />

RAWPIXEL.COM<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

41


The RED Economy<br />

KC kickstarts the next 100<br />

years of export-led growth<br />

Does Trinidad and Tobago have a<br />

red economy? How is the government<br />

incentivising the manufacturing sector?<br />

KC Confectionery’s CEO reflects on its<br />

innovative manufacturing model, ESG<br />

position and plans for the future.<br />

By Asha Javeed, Journalist<br />

Asha is an award-winning journalist, with over 20<br />

years of experience in the media; her work focuses<br />

on truth, transparency and governance.<br />

The red economy is about mass production and consumption;<br />

it is derived from Fordism, named after Henry Ford, who<br />

operated as though environmental resources were unlimited.<br />

This economic model focuses on reducing production costs<br />

by employing a linear business model of extracting resources<br />

and producing waste. It is hostile to social and environmental<br />

concerns, making it an unsustainable economic system.<br />

Trinidad and Tobago does not have a red economy. Instead,<br />

our manufacturing models support economic advancement<br />

and environmental considerations where business is based on<br />

competitive environments and a free enterprise system.<br />

Riding the wave of innovation<br />

For candymaker KC Confectionery, this holds true, having<br />

successfully balanced competitive operations alongside<br />

sustainability factors for the past 100 years. KC’s future is<br />

in export markets; it’s the only way for the Couva-based<br />

business to achieve economies of scale. As it stands, the<br />

100 year-old company only utilises 40 per cent of its existing<br />

capacity. Despite already having a global footprint - it exports<br />

to 22 countries, and 70 per cent of its sales comes from<br />

exports - chief executive officer Satnarine Bachew believes<br />

there is room to expand and improve its product offerings.<br />

Expansion entails finding the right product for each market<br />

- for example, in Trinidad and Tobago, the ‘dinner mint’ is the<br />

popular candy choice, while in the USA, the more attractive<br />

option is the ginger mint.<br />

COURTESY KC CONFECTIONERY<br />

Satnarine Bachew, CEO, KC Candy at the launch of its 100-year commemorative stamp<br />

“We are always searching for the new wave, and this is where<br />

we are right now, searching for what will propel KC into the<br />

future, where the growth will come from. We are putting a lot<br />

of emphasis on developing our markets. The export market is<br />

the key to KC’s future because the local market is small; it’s<br />

only 1.3 million people. In contrast, the export market makes<br />

up the rest of the world,” said Bachew. He also noted that<br />

there is a natural synergy between innovation, expansion,<br />

and growth, “what KC did successfully in the markets they<br />

entered was undertake market research, understand the<br />

needs of each market, understand the different tastes and<br />

packaging, and all the vagaries of new markets.” “Depending<br />

on where you go, the popularity of the product changes,” he<br />

said.<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

43


The RED Economy<br />

Risk taker, sustainability champion<br />

KC takes pride in its ability to engage the community and<br />

provide support for non-governmental organisations (NGOs)<br />

and others who come knocking at its door. Bachew said that<br />

long before the environmental, social and governance (ESG)<br />

agenda became a corporate buzzword, KC was a company<br />

that lived the sustainability experience. “In today’s world,<br />

sustainability is defined as meeting the needs of the present<br />

without compromising the ability of future generations<br />

to meet their own needs. KC has been engaging in these<br />

practices, where decisions are made from a shareholder<br />

perspective and a stakeholder perspective, where one<br />

considers the wider society and the environment, alongside<br />

the economics of making decisions.”<br />

“KC has built long lasting relationships with its suppliers,<br />

financiers, customers, and employees. After the fire in 2005,<br />

during this challenging period, we were able to lean on<br />

some of those relationships; when decisions are made in<br />

that context, where it is sustainability centric, it leads to the<br />

longevity of organisations. Looking back at how KC survived<br />

over the years, it has been through innovation. It has been<br />

through the willingness to take risks, to go out into the<br />

export market, to invest in capital expenditure and plant and<br />

equipment, and build long lasting relationships. Those are<br />

some of the main attributes that contribute to the company’s<br />

success and its ability to withstand the vicissitudes of the<br />

business environment over 100 years,” he noted.<br />

Internationally known, T&T owned<br />

On the issue of inputs, the base of KC’s products is sugar. The<br />

Ukraine/Russia war is impacting not only energy prices but<br />

food as well, including sugar and, of course, your favourite<br />

KC candy. “We used to import glucose from Ukraine but<br />

have had to shift. We now import from Turkey, Brazil, and<br />

the USA. The same with sugar; we buy through an importer,<br />

and they bring it in based on where it’s available such as<br />

Guatemala, Mexico, and Brazil. Sourcing changes depending<br />

on availability and the price,” he added.<br />

Bachew stated that the company hopes to grow by 50 per<br />

cent in the next few years. “Even with that development,<br />

based on our current production, we will utilise just about 40<br />

KC: Internationally Known... T&T Owned<br />

Company of the Year<br />

Champions of Business 2022<br />

Looking back at how KC survived over the<br />

years, it has been through innovation. It has<br />

been through the willingness to take risks, to go<br />

out into the export market, to invest in capital<br />

expenditure and plant and equipment, and build<br />

long lasting relationships.<br />

per cent of our capacity. If we can expand our export markets<br />

and ramp up production, this will move our utilisation rate to<br />

80 per cent, and we will be able to achieve very competitive<br />

economies of scale,” he said.<br />

In 2022, KC Confectionery was awarded the ‘Internationally<br />

Known... T&T Owned Company of the Year’ honoured<br />

by the Trinidad and Tobago Chamber of Industry and<br />

Commerce for its development from a cottage industry to an<br />

international export-driven company. Over the years, KC has<br />

championed entering new markets with globalisation and<br />

trade liberalisation. “Export markets were embraced, and the<br />

growth started from there; it was the recipe. Today the same<br />

thing applies, especially given the limitations of local market<br />

size. Growth in the future will be through product innovation<br />

and increasing economies of scale, and that can only come<br />

from scaling up the export market,” he said.<br />

How government can support growth<br />

For businesses to thrive, Bachew believes that more work<br />

needs to be done to improve the ease of doing business.<br />

“There has been some improvement, but we still have a long<br />

way to go,” he said.<br />

“Digitisation will help, and the government has started that<br />

process. But there are still lengthy periods at the ports to get<br />

goods in. Then we have the VAT refunds discussion, which<br />

has been ongoing, this significantly impacts companies’<br />

cash flow, especially smaller companies such as KC where<br />

you have to expend large chunks of money, and there’s a<br />

long cycle before it returns,” he declared.<br />

44 MAY <strong>2023</strong> CHAMBER.ORG.TT


The RED Economy<br />

“Some level of government support is also needed to tackle<br />

trade issues. Smaller countries and smaller companies<br />

need protection from dumping, for example. This impacts<br />

our ability to compete because the larger manufacturers<br />

with economies of scale can afford to dump products in<br />

our market. And yes, we have dumping legislation, but from<br />

previous experience, that is a very long and costly process.<br />

We need to dig a little deeper. How can we protect smaller<br />

businesses? The big countries do it through non-tariff<br />

barriers and so on. There are many ways in which they<br />

protect their indigenous businesses, and smaller countries<br />

need to do more of that. So, we can encourage companies<br />

like KC to grow and minimise our risk, especially as we do<br />

not have access to economies of scale at the level of global<br />

companies.”<br />

Ministry of Trade and Industry – incentives, initiatives, and funds<br />

According to data from the Central Statistical Office, in 2022, total exports were estimated at TT$83.2 billion, which far surpasses the export growth in<br />

2019 (pre-pandemic) valued at TT$48.6 billion, a 71 per cent increase in exports.<br />

Energy exports in 2022 were valued at TT$66.4 billion, while non- energy exports were valued at TT$16.8 billion which is a 29 per cent increase over<br />

the pre-COVID levels in 2019. The top export markets were the United States of America, Belgium, Morocco, Guyana, Mexico, Brazil, Jamaica, and<br />

Suriname. Trinidad and Tobago demonstrated a strong export performance in the non-energy manufacturing sector showing significant increases<br />

from 2021 to 2022 for: iron and steel (6%); food and beverage (21%); wood and wood related (29%); paper and paper related products (48%); basic<br />

chemicals and fertilisers (37%); and plastic and rubber products (55%).<br />

To move the export sector forward, the Ministry of Trade and Industry (MTI) is continuing the implementation of initiatives aimed at achieving a further<br />

increase in non-energy exports in <strong>2023</strong>.<br />

The Ministry of Trade and Industry has made it a priority to expand market access and deepen trade with targeted countries and markets of interest.<br />

This is being done through ongoing negotiations with Chile and Curaçao respectively for Partial Scope Trade Agreements. Further, negotiations are<br />

ongoing for the expansion of the CARICOM – Colombia Trade Economic and Technical Cooperation Agreement.<br />

The MTI will continue to support private sector enterprises through the provision of a suite of incentives targeting the growth of the non-energy sector.<br />

These facilities are:<br />

• The Export Booster Initiative (EBI), comprising of three broad strategic areas namely, Export Promotion, Capacity Building, and Institutional<br />

Strengthening. Under this initiative, the International Certification Fund (ICF) aims to help exporters achieve international certification in food/<br />

beverage and other product compliance to meet the quality and safety standards of international markets allowing them to gain market presence<br />

and thereby resulting in increased exports.<br />

• The Grant Fund Facility (GFF) designed to assist the growth of small and medium-sized enterprises (SMEs) particularly those that are engaged<br />

in the manufacture of non-energy exports. It provides 50 per cent of funding to SMEs up to TT$250,000 per applicant for the acquisition of new<br />

machinery and equipment, and in some instances technology/software and tools.<br />

• The Steelpan Manufacturing Grant Fund Facility (SGFF) which allows steelpan manufacturers to access up to a maximum of TT$250,000 per<br />

tranche, not exceeding TT$1 million per entity, to fund the acquisition of new machinery, equipment, software, tools, raw materials, and training. The<br />

fund focuses on promoting the manufacturing and exports of the steelpan and its complimentary products.<br />

Several major initiatives to be implemented for <strong>2023</strong> which will redound to the further enhancement of our trade and exports prospects include:<br />

• The establishment of a Trade and Investment Promotion Agency. This new institutional arrangement will ensure a more streamlined, cost effective<br />

and targeted approach to trade and investment promotion in Trinidad and Tobago. The design of the new agency is in keeping with international<br />

best practices.<br />

• The establishment of Commercial Offices (in the United States of America, United Kingdom, and Panama) and appointment of Commercial<br />

Attachés (in China, Guyana, Jamaica, and South Africa) will provide the in-country support such as market intelligence and navigating through the<br />

regulatory frameworks which is much needed by exporters.<br />

• The establishment of the Special Economic Zones and the operationalisation of the Special Economic Zones (SEZ) Authority will also ultimately<br />

have a positive impact on exports.<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

45


Voice of Business<br />

Innovating through the pandemic:<br />

creating sustainable breakthroughs<br />

How is your business innovating?<br />

What are the challenges and successes?<br />

What advice would you give to others?<br />

By Ria Chaitram, Public Affairs and Media<br />

Relations Officer, Trinidad and Tobago<br />

Chamber of Industry and Commerce<br />

COURTESY TTCIC<br />

Therefore, we turned to the local market<br />

for support and established a supply<br />

chain relationship with Angostura.<br />

Having sought the necessary approvals<br />

from the Ministry of Trade and Industry,<br />

we were able to successfully provide<br />

this product to the market. Rising<br />

shipping costs and the unavailability<br />

of materials due to factory shutdowns<br />

in China also prompted us to shift our<br />

sourcing to Dubai, Turkey, and India.<br />

I encourage other businesses to start<br />

with a goal that satisfies a need in<br />

the marketplace. Start small but think<br />

big. Learn as you go and as you grow.<br />

Recruit team members with strengths<br />

and disciplines you need to improve.<br />

Be patient and stay focused; success<br />

is guaranteed.<br />

COURTESY RAMPS LOGISTICS<br />

Langston Roach<br />

Executive Chairman<br />

Langston Roach Industries Ltd<br />

Business Hall of Fame Inductee 2022<br />

Champions of Business Awards<br />

At Langston Roach, we have always<br />

employed the “Kaizen” concept, a<br />

Japanese approach to continuous<br />

incremental improvement. Every day<br />

we consider how we can improve and<br />

become more efficient and productive.<br />

Innovation is part of our DNA.<br />

When the COVID-19 pandemic<br />

hit, the demand for hand sanitisers<br />

increased instantly. However, due to<br />

supply chain disruptions, we could not<br />

access much-needed raw materials<br />

from one of our international suppliers.<br />

Watch the exclusive interview<br />

with Langston Roach here<br />

We employ a lot of young people,<br />

mainly from depressed areas in<br />

Trinidad, creating a workforce that is<br />

highly productive, cooperative, and<br />

able to perform. In order to expand<br />

export-led growth, we contracted<br />

manufacturing services from various<br />

entities across the Caribbean. Today,<br />

Langston Roach has become perhaps<br />

the largest and most successful<br />

company in our industry. For the last<br />

two years, we have been working on<br />

entering the Latin American market,<br />

and I am happy to share that we<br />

recently obtained approvals to send<br />

our products to Colombia for testing.<br />

Shaun Rampersad<br />

Chief Executive Officer<br />

Ramps Logistics Ltd<br />

Internationally Known...T&T Owned<br />

Company of the Year Award 2020<br />

The COVID-19 pandemic allowed<br />

us to adopt new technology in<br />

the business, this helped support<br />

the scaling of the company in a<br />

sustainable manner. To a large extent,<br />

innovation today is digital—it involves<br />

46 MAY <strong>2023</strong> CHAMBER.ORG.TT


Voice of Business<br />

building a digital infrastructure<br />

and having a solid research and<br />

development function. At Ramps,<br />

we do a lot of our coding, software<br />

engineering and data management.<br />

We have been trying to scale the<br />

business up in a relatively small<br />

market, but we are also quite fortunate<br />

to operate in a location with a worldclass<br />

oil and gas sector. We have<br />

always explored opportunities to scale<br />

the business outside Trinidad and<br />

Tobago. With scale and growth, you<br />

need to have the infrastructure and the<br />

business growing at the same rate, and<br />

that can be challenging at times.<br />

Watch the exclusive interview<br />

with Shaun Rampersad here<br />

At Ramps, we built an operational digital<br />

platform, “Laser”, and our customers<br />

interact with us there. It integrates our<br />

transportation management system<br />

and our enterprise resource planning<br />

system; it runs the commercial part of<br />

our business. Our goal this year is to<br />

better understand artificial intelligence<br />

(AI) and how to integrate this into our<br />

business. For us, understanding the<br />

potential impact of AI on our business<br />

and customer experience is exciting<br />

right now.<br />

Businesses need to understand<br />

what digital infrastructure means,<br />

what the new world of work looks like,<br />

and what productivity is. You need to<br />

understand how productivity impacts<br />

your competitiveness. Who is going<br />

to win the digital race? That is a good<br />

question, and while there are many<br />

opportunities, there are also many<br />

threats. Therefore, you must be clear<br />

about what you need to build into your<br />

business to compete globally.<br />

Anthony and June-Ann Henry<br />

Entrepreneurs/Owners<br />

A&J Homemade Ice Cream Co Ltd<br />

Entrepreneurship Award<br />

Champions of Business 2022<br />

A&J’s vision was to create unique,<br />

unusual ice cream flavours. We also<br />

incorporate local foods and fruits,<br />

which is a big selling point. This gave<br />

us a competitive advantage, and it<br />

helped with brand identification. The<br />

differentiation in the flavours and the<br />

distinctiveness of our products helped<br />

solidify the brand further. Innovation<br />

for us is continuous.<br />

COURTESY TTCIC<br />

One of our challenges has been<br />

striking a balance between family<br />

and business. The business is also<br />

like a child; it is very demanding<br />

regarding time and money. Scaling<br />

and growing the company also<br />

presents challenges. With the onset<br />

of the COVID-19 pandemic and the<br />

subsequent shutdown of businesses,<br />

we had to pivot and experiment with<br />

new operational methods to keep the<br />

business alive. We kept changing and<br />

adjusting our distribution channels<br />

to ensure the products reached<br />

customers.<br />

Watch the exclusive interview with<br />

Anthony and June-Ann Henry here<br />

We are proud of how we developed<br />

the business, taking it from its humble<br />

beginnings to where it is today. A&J<br />

started with a plastic table, selling ice<br />

cream at the side of the road. The fact<br />

that we opened a storefront, expanded<br />

to a second location, and created<br />

jobs in more than one community is<br />

a significant accomplishment. The<br />

brand is becoming a household name<br />

not just with customers but also<br />

with the business community; being<br />

recognised by the T&T Chamber at<br />

the 2022 Champions of Business was<br />

a susbtantive milestone.<br />

Our advice to fellow entrepreneurs<br />

- being an entrepreneur is not an easy<br />

road to travel; there are many sacrifices<br />

such as time, energy, and sleep among<br />

other things, but keep God first, and<br />

everything else will follow.<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

47


The GREY Economy<br />

Doubling down on<br />

T&T’s informal economy<br />

Informal businesses often do not contribute to the tax base, and tend to remain<br />

small, with low productivity and limited access to finance. Workers also lack<br />

protection and experience high inequality. There are many benefits for supporting<br />

the formalisation of these entities, including increased economic growth.<br />

What is the grey economy?<br />

The informal or ‘grey’ economy consists<br />

of activities that have market value but<br />

are not formally registered. The informal<br />

economy embraces professions as<br />

diverse as minibus drivers, market<br />

stands, and hawkers found at traffic<br />

lights all over the world. In advanced<br />

economies, examples can range from<br />

gig and construction workers, through<br />

domestic workers, to registered firms<br />

that engage in informal activities.<br />

The International Labour Organization<br />

estimates that about 2 billion workers,<br />

or over 60 per cent of the world’s adult<br />

labour force, operate in the informal<br />

sector - at least part time. The informal<br />

economy is a global phenomenon, but<br />

there is great variation within and across<br />

countries. On average, it represents 35<br />

per cent of GDP in low- and middleincome<br />

countries versus 15 per cent in<br />

advanced economies. Latin America<br />

and sub-Saharan Africa have the highest<br />

levels of informality, and Europe and<br />

East Asia are the regions with the lowest<br />

levels of informality.<br />

Source: IMF<br />

By Asha Javeed, Journalist<br />

Asha is an award-winning journalist, with over 20<br />

years of experience in the media; her work focuses<br />

on truth, transparency and governance.<br />

Doubles is a dish that unites the cultural divide in Trinidad and Tobago.<br />

However, some doubles and other food vendors operate in that “open<br />

secret” area, where, unlike salaried employees or registered businesses,<br />

they may pay no or very little taxes to the State. Most food vendors<br />

have minimal overheads given that they may not pay rent or taxes. In<br />

addition, the price of these products fluctuate depending on the cost of<br />

raw materials. Despite this, price of ‘street food’ is inelastic and people<br />

still line up to buy it.<br />

Fixing your food craving<br />

At a mid-year budget analysis forum in 2018, PwC’s Territory Tax Services<br />

Leader, Angelique Bart, boldly posited that doubles vendors should be<br />

made to pay taxes like everyone else. Bart pointed out that a doubles<br />

vendor operating at the side of the road may earn tens of thousands of<br />

dollars a month yet they may not pay taxes such as Pay As You Earn<br />

(PAYE) as other individual workers, or corporation tax as in the case of<br />

businesses.<br />

48 MAY <strong>2023</strong> CHAMBER.ORG.TT


The GREY Economy<br />

In Trinidad and Tobago, food vending is just one example of the grey economy which exists and<br />

thrives. It is an economic activity that is legal, and unrecorded. While the sale of ‘street food’<br />

provides employment and falls under the services sector, it’s an unregulated market. According to<br />

World Economics, the size of Trinidad and Tobago’s informal economy is estimated to be 31.6 per<br />

cent which represents approximately $11 billion at Gross Domestic Product based on purchasing<br />

power parity levels (GDP PPP).<br />

FREEPIK.COM<br />

It is common knowledge that examples of businesses that often evade taxes include domestic<br />

workers, creatives, influencers, hairdressers, photographers, freelancers in all industries, and<br />

small pop-up market vendors to an array of food items for sale at pharmacies and supermarkets<br />

birthed by micro or cottage industries. Unless formalised, they are outside the bracket of people<br />

who pay taxes. And unless creatively incentivised to do so, they will not choose to be part of the<br />

formalised system.<br />

Pandemic and economic impacts<br />

In an IDB Report of August 2017, Amos Peters points out that, “There are many factors that<br />

might determine the size and character of the informal economy, chief among them the tax and<br />

regulatory burden they create. High taxes on business or labour reduce the incentives to operate<br />

in the formal economy because the returns on effort or for enterprise become relatively lower in<br />

the formal sector. The regulatory burden operates in a similar way by increasing the economic<br />

costs of formal sector participation. Along this line, business cycles can impact the size of the<br />

informal economy. In times of high growth and prosperity, opportunities in the formal sector for<br />

work and business abound, whereas in recessionary times, high levels of unemployment can<br />

induce individuals to supplement their incomes in the informal economy.” Between 1990 to 2014,<br />

the findings for Trinidad and Tobago showed that the range of the informal sector was between<br />

31 to 41 per cent of total economic activity.<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

49


The GREY Economy<br />

The plight of the pandemic has highlighted the economic<br />

crisis in the Caribbean region and an ILO report of 2021<br />

substantiates the fact that “informal workers, women, young<br />

people, people with lower levels of qualifications, and the<br />

micro- and small enterprises have been disproportionately<br />

affected by the crisis, which has amplified the labour and<br />

social deficits that existed before the outbreak of the<br />

pandemic in the region.” The Government of Trinidad and<br />

Tobago was forced to reckon with this during its COVID-19<br />

management, as it created Income Support Grants for<br />

persons not registered with the National Insurance System.<br />

Linkages between the grey and black economy<br />

There are dangers within the informal economy which<br />

shows the need to urgently re-examine some of the<br />

sectors which are categorised within it. The presence of PH<br />

(private hire) taxi drivers is another example of the informal<br />

economy. The Government recognised taxi-drivers have<br />

an “H” at the beginning of their number plates. All other<br />

vehicles at taxi stands with “P” are operating illegally. PH<br />

taxi drivers proliferate the country. While providing a mode<br />

of transport in often underserved communities, they may<br />

also pay no taxes to the State. In this case it is an illegal<br />

activity which is tolerated because it serves people who<br />

may otherwise not have access to public transport.<br />

This issue received national attention in December 2020,<br />

when the body of 18 year-old Ashanti Riley was found<br />

four days after she disappeared boarding a PH taxi cab.<br />

In February 2021 the kidnapping and murder of 22 yearold<br />

Arima court clerk Andrea Bharatt further heightened<br />

the call for streamlining licensed taxi drivers. The TT Taxi<br />

Drivers Network also called on illegal PH drivers to take<br />

steps to become legal taxis. In June 2021 in response to a<br />

question in Parliament, Minister of Works and Transport,<br />

Senator Rohan Sinanan said consultations were still<br />

ongoing and work was being done to finalise the legislation<br />

to be tabled in Parliament to regulate PH taxi drivers.<br />

15 reasons to join the TTCIC<br />

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50 MAY <strong>2023</strong> CHAMBER.ORG.TT


The GREY Economy<br />

“The focus of the Ministry is on improving the<br />

legal framework for the operation of taxis. Further<br />

to this, in an effort to gather information for the<br />

development of a policy to address the efficient<br />

operations of a taxi system in Trinidad and<br />

Tobago, the Ministry, over the period March to<br />

<strong>May</strong> 2021, conducted several consultations with<br />

various stakeholders; law enforcement, [the]<br />

insurance and banking sector, [the] transport<br />

academy, the PH taxi drivers, the Chamber of<br />

Commerce and the Regional Corporations and<br />

also the Tobago House of Assembly.” In April<br />

2022 the policy was under review by Attorney<br />

General and Minister of Legal Affairs, Senator<br />

Reginald Armour.<br />

NANDANI BRIDGLAL/SHUTTERSTOCK.COM<br />

Finding solutions that work<br />

Bart indicated that, “There is a significant<br />

amount of revenue that is not filtering into<br />

the tax system. So rather than overburden the<br />

people who are already burdened with high<br />

rates, very low deductions or incentives in some<br />

cases [and] the individual person, the employed<br />

persons like myself... it becomes a real and<br />

a very relevant question for the question of<br />

revenue generation.”<br />

The fact that it has taken over two years to<br />

come to a formal position about PH drivers<br />

is indicative of Government’s acceptance or<br />

even tolerance of such illegal activity and<br />

unwillingness to impact and affect the status<br />

quo of what currently takes place. As it exists,<br />

there are no penalties for operating in the grey<br />

economy. What occurs now is an imbalance<br />

of registered businesses paying taxes while<br />

unregistered ones are allowed to operate with<br />

impunity. The onus for enforcement is on the<br />

Board of Inland Revenue. The establishment<br />

and operationalisation of the Trinidad and<br />

Tobago Revenue Authority (TTRA) is meant to<br />

address leakages in the system.<br />

Characteristics of the Caribbean’s informal economy<br />

The CARICOM Competition Network (CCN) agreed that there are several<br />

characteristics of the informal economy in the region.<br />

These characteristics include:<br />

i. Many small economic agents (i.e. normally one person with no<br />

employees).<br />

ii. The informal businesses are fragmented – i.e. acting individually.<br />

iii. The businesses pay no corporate taxes or import duties.<br />

iv. The markets within which the informal businesses operate mainly<br />

supply homogeneous goods. In most of the countries, the agriculture<br />

sector is a good example of where informality is high.<br />

v. The markets are easy to enter and exit.<br />

vi. Except for agriculture, the informal businesses are mobile with no<br />

fixed corporate addresses.<br />

vii. The informal businesses are not strictly prohibited under national<br />

laws unless they pose a health or safety risk to consumers. Some<br />

governments may view this liberal approach to informality as<br />

encouraging entrepreneurship and creativity in their economies.<br />

The International Labour Office attributes the persistence of informality in<br />

the Caribbean to several factors including:<br />

i. A perceived heavy tax burden imposed on businesses;<br />

ii. The perceived high cost of registration of businesses;<br />

iii. Weak enforcement capabilities of the State;<br />

iv. Informal business activity is fleeting – i.e. agents have no plans to stay<br />

in business long;<br />

v. Lack of information about how to register a business;<br />

vi. Lack of understanding of the relevant sector regulations; and<br />

vii. Lack of understanding of the benefits of formalisation.<br />

Source: OECD<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

51


The BLUE Economy<br />

Diving into the blue economy!<br />

Transitioning to sustainability<br />

A United Nations Environment Programme<br />

(UNEP) Rapid Readiness Assessment<br />

(RRA) pilot project to establish the<br />

readiness of Trinidad and Tobago to<br />

transition to a sustainable blue economy<br />

was released March <strong>2023</strong>. It declared that<br />

Trinidad and Tobago was indeed ready.<br />

What does a sustainable blue economy for<br />

Trinidad and Tobago look like, and how do<br />

we transition?<br />

By Sarah Mahadeo,<br />

Research Fellow, Sasakawa Global Ocean Institute,<br />

World Maritime University, Sweden<br />

FREEPIK.COM<br />

Trinidad and Tobago has always had a prosperous<br />

ocean-based economy linked primarily to the oil<br />

and gas industry and to activities focused on<br />

coastal and marine tourism, fisheries and the<br />

shipping and boating sectors. As a ‘large ocean<br />

state’ with 14 times more sea space than land, the<br />

possibilities for growth and diversification through<br />

a Sustainable Blue Economy (SBE) are immense.<br />

A SBE encourages the development of ocean and<br />

coastal resources and the promotion of sustainable<br />

livelihoods and economies while safeguarding the<br />

ocean’s health to support our development needs,<br />

now and in the future.<br />

52 MAY <strong>2023</strong> CHAMBER.ORG.TT


The BLUE Economy<br />

Potential, promise, and opportunities<br />

Several emerging sectors and opportunities for<br />

growth in existing ones could play a role in the<br />

transition to a SBE. Developing these would require<br />

considerable investment and the requisite policy and<br />

regulatory mechanisms to manage the industries.<br />

Among emerging sectors, a recent assessment<br />

conducted by The University of the West Indies (The<br />

UWI) found that there is the potential to generate<br />

up to 25-gigawatt (GW) from offshore wind in the<br />

Trinidad and Tobago Exclusive Economic Zone (EEZ).<br />

Mariculture, which is farming of marine organisms for<br />

food and other products, while in the early stages of<br />

research and development at the Institute of Marine<br />

Affairs (IMA), can be viable within a comprehensive<br />

SBE strategy. Among existing sectors, offshore oil and<br />

gas offer several opportunities in post-operational<br />

industries, including infrastructure decommissioning<br />

and carbon capture and storage (CCS), which uses<br />

depleted oil fields by using reservoirs for carbon<br />

storage. While the current tourism product is heavily<br />

focused on sun, sea, sand and culture, ecotourism<br />

can become part of a sustainable tourism sector for<br />

both islands.<br />

Alongside sectoral growth is the need to focus efforts<br />

on research, innovation, and capacity development.<br />

Digital transformation can impact all SBE industries<br />

and, with the growth of maritime activities, will be<br />

driven by technology. A Maritime Blue Innovation<br />

Technology Park is being considered in Tobago.<br />

Such ventures should be encouraged along with<br />

partnerships between industry and higher education<br />

institutions to develop skills for future blue jobs.<br />

Capacity development is one of the main drivers<br />

of growth in the maritime economy, and a skilled<br />

local workforce will be essential for advancing a<br />

SBE. Additionally, the development of micro, small,<br />

and medium-sized enterprises (MSMEs) can be an<br />

important vehicle for a SBE in Trinidad and Tobago,<br />

where partnerships can connect enterprises to<br />

investors for collaboration.<br />

Among emerging sectors, a recent assessment<br />

conducted by The University of the West Indies<br />

(The UWI) found that there is the potential to<br />

generate up to 25-gigawatt (GW) from offshore<br />

wind in the Trinidad and Tobago Exclusive<br />

Economic Zone (EEZ).<br />

What is the Blue Economy?<br />

The blue economy is part of the wider economy, it involves<br />

human activities at sea as well as land-based upstream and<br />

downstream energy activities and the people connected with<br />

these. A sustainable blue economy creates prosperity and<br />

increases social equity at all levels of society while protecting,<br />

regenerating, and maintaining the integrity of coastal and marine<br />

ecosystems (UNEP, 2021).<br />

8 Marine Spatial Planning and the Sustainable Blue Eco<br />

Factors promoting the development of<br />

3. Developing a sustainable Blue Economy<br />

Marine<br />

Spatial<br />

Planning<br />

Adapting to<br />

the effects<br />

of Climate<br />

Change<br />

a sustainable blue economy<br />

Financing<br />

and<br />

Investment<br />

Integrated,<br />

Multi-level<br />

Governance<br />

Sustainable<br />

Blue Economy<br />

Monitoring,<br />

Control and<br />

Surveillance<br />

Stakeholder<br />

Partnerships<br />

Resources<br />

and<br />

Capacity<br />

Science,<br />

Research and<br />

Technology<br />

Development<br />

Figure 2<br />

Factors promoting Reference: the development IOC-UNESCO/MSPglobal, of a sustainable Blue 2021 Economy<br />

© IOC-UNESCO/MSPglobal, 2021.<br />

also between policy makers and researche<br />

CHAMBER.ORG.TT<br />

Integrated, multi-level ocean governance: Making the<br />

harnessing the potential of the ocean will<br />

MAY <strong>2023</strong><br />

53<br />

technological advances. Enabling techno<br />

transition to a sustainable Blue Economy starts with good potential to improve efficiency and produ


The BLUE Economy<br />

Mitigating challenges and risks<br />

The development of sustainable ocean-based activities faces several environmental challenges which must<br />

be urgently addressed. Pollution from maritime and land-based sources, including oil, plastics, sewage,<br />

and chemicals, pose a significant threat to the health of critical ecosystems such as reefs, mangroves,<br />

and seagrass beds. Recently, vast beach standings of the Sargassum seaweed have disrupted coastal<br />

and marine activities, most notably tourism, fisheries, and maritime transport. Climate change is another<br />

significant challenge, with ocean acidification and rising sea surface temperatures causing changes in<br />

marine ecosystems structure and functioning, altering the distribution of ocean-related human uses, and<br />

increasing the number and intensity of tropical storms and hurricanes.<br />

The fisheries and tourism sectors are particularly adversely impacted, and through the SBE, targeted<br />

actions for climate adaptation and mitigation should be explored. Additionally, fundamental knowledge gaps<br />

on the coastal and marine environment and human uses at sea and the lack of financing for implementing<br />

laws, policies, conservation, and restoration activities are all constraints to effective ocean management.<br />

Sustainable finance and investment are avenues to be explored for addressing these challenges.<br />

Developing a SBE transition framework<br />

The transition to a SBE starts with good ocean governance. As a necessary first<br />

step, the State has a critical role in advancing efforts towards developing an<br />

enabling governance framework, including policy and regulations for integrated<br />

ocean management. While recognised as necessary for the diversification<br />

of Trinidad and Tobago’s economy, several legislative and policy instruments<br />

supporting and promoting the transition to a SBE are pending approval. Most<br />

notable of these are the Shipping Bill (2019); the Fisheries Management Bill (2020);<br />

the Draft Integrated Coastal Zone Management Policy Framework (ICZM) (2020);<br />

and the draft National Maritime Policy and Strategy (NMPS) (2021), approval of<br />

all of which would signal the country’s commitment to developing a SBE.<br />

The transition from a<br />

traditional ocean economy,<br />

as we know it, to a SBE<br />

will be a complex, longterm<br />

undertaking. How<br />

this transition unfolds will<br />

depend mainly on the<br />

response from the public<br />

and private sectors to the<br />

many opportunities and<br />

challenges.<br />

A SBE offers a pathway for economic diversification for Trinidad and Tobago; blue growth does not mean<br />

compromising sustainability. The transition from a traditional ocean economy, as we know it, to a SBE will be<br />

a complex, long-term undertaking. How this transition unfolds will depend mainly on the response from the<br />

public and private sectors to the many opportunities and challenges. Strong leadership is critical to achieving<br />

favourable outcomes. The State must articulate its position and be committed to developing a shared vision<br />

with all stakeholders for a SBE in Trinidad and Tobago. Developing a Blue Economy Roadmap and filling the<br />

critical gaps in the governance framework are priorities for action. An inclusive and participatory transition<br />

to a SBE that is fair and equitable is dependent on cooperation among all stakeholders. Collaboration<br />

among the various users of the ocean space creates a positive, enabling environment for sustainable and<br />

thriving economic activity. Multi-stakeholder partnerships across government, industry, academia, and civil<br />

society can catalyse momentum and change towards a prosperous SBE in Trinidad and Tobago.<br />

54 MAY <strong>2023</strong> CHAMBER.ORG.TT


Leadership Insights<br />

What’s the best app<br />

on your smartphone<br />

and why?<br />

Marc G. Persaud<br />

Finance & Investment Strategist/<br />

Entrepreneur<br />

“In my downtime, I watch many<br />

educational videos on YouTube and<br />

listen to business podcasts. I created a<br />

library where I saved several docuseries<br />

on equity trading, valuation business cases<br />

and how to build Excel evaluation models.<br />

Aswath Damodaran is a guru on valuation,<br />

so I try to watch one of his series regularly.<br />

ColdFusion has great content on the crash<br />

of Enron and the rise and fall of Elizabeth<br />

Holmes. Financial Times also has a lot of<br />

good videos, most recently on inflation<br />

in Europe. I enjoy comedy; it keeps me<br />

sane. Therefore, I often start my day with a<br />

morning laugh on YouTube from John Oliver<br />

or Stephen Colbert. YouTube is mobile,<br />

the content is designed so you don’t have<br />

to watch the video; you can listen to it<br />

anywhere, at the gym or in traffic.”<br />

Sonji Pierre Chase<br />

Senior Partner<br />

Johnson, Camacho & Singh<br />

“Fitbit is the best app on my smartphone.<br />

It’s an app that I scan daily and perhaps<br />

even more than once per day. It gives<br />

me insight into how I am managing my<br />

work-life balance. I put in very long hours<br />

at the office at a primarily sedentary job.<br />

Therefore, knowing that I am getting<br />

some level of physical activity is extremely<br />

important as it helps me to master the<br />

stresses associated with my professional<br />

life. Throughout the day, I can easily<br />

monitor how I balance work with taking<br />

care of myself. It was perhaps even more<br />

useful during the COVID-19 pandemic as<br />

gyms were closed. I had access to support<br />

from the Fitbit community, receiving<br />

regular reminders to keep moving. Despite<br />

the challenges, it helped ensure I got my<br />

‘steps’ in. Fitbit has become an essential<br />

part of my life.”<br />

Dr Christian Stone<br />

Chief Executive Officer<br />

Term Finance (SME TT)<br />

“The best app on my smartphone<br />

is WhatsApp. It’s a powerful<br />

communication tool which is simple<br />

to use. It also has significant global<br />

penetration. Quite recently, I examined its<br />

usage statistics, and it’s estimated that<br />

almost three billion people worldwide<br />

use WhatsApp. In Trinidad and Tobago,<br />

it’s the most used voice and chat app. It<br />

lets me keep in touch with family, friends,<br />

and business contacts. Furthermore, I<br />

can access all my work contacts in one<br />

place. It’s an app that marries very well the<br />

ability to use it for business and personal<br />

objectives. It also has a more friendly,<br />

relaxed connotation. I use it every day –<br />

it’s my number one app. I also work with<br />

SMEs locally, and in the Caribbean region,<br />

many of whom have incorporated this app<br />

into their operations as a major marketing<br />

tool.”<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

55


The SILVER Economy<br />

The business of ageing:<br />

unlocking the possibilities of the silver economy<br />

The IDB expects that in the coming<br />

decades, the Latin America and Caribbean<br />

region will experience the highest rate<br />

of ageing population in the world. How<br />

is Trinidad and Tobago preparing for the<br />

challenges and opportunities this will bring?<br />

By Dr. Jennifer Rouse,<br />

Gerontologist (Retired), Advisor,<br />

Trinidad & Tobago Association of Retired Persons (TTARP)<br />

COURTESY TTARP<br />

TTARP’s Cooler Fete <strong>2023</strong> held at The Anchorage<br />

According to Trinidad and Tobago’s Population<br />

Census (Central Statistical Office, 2011), 13.4 per<br />

cent (177,676) of our total population was 60 years<br />

and over; that cohort is projected to increase to 17.1 per<br />

cent by 2025 and 33.3 per cent by 2050 (World Health<br />

Organization, 2000). The phenomenon of ‘Population<br />

Ageing’ is caused by low fertility and mortality rates and<br />

net migration. A population is considered ageing when<br />

more than 10% of its total population is 60 years and<br />

above.<br />

Changing workplace demographics is a significant<br />

challenge in the silver economy since the parallel system<br />

of contract employees operates alongside permanent<br />

staff. This has resulted in employers coordinating four<br />

generations from different backgrounds to create<br />

collaborative teams. Data sourced from Delta College<br />

Corporate Services (2010), states that the modern<br />

workforce comprises: Traditionalists (1925-1945)<br />

represent 5 per cent, Baby Boomers (1946-1964) 47<br />

per cent, Generation X (1965-1980) 30 per cent, and<br />

Generation Y or Millennials (1981-1995) 18 per cent.<br />

However, in tomorrow’s workforce, the expected<br />

trajectory is Traditionalists representing 7 per cent, Baby<br />

Boomers at 33 per cent, Generation X at 30 per cent, and<br />

Millennials at 30 per cent.<br />

56 MAY <strong>2023</strong> CHAMBER.ORG.TT


The SILVER Economy<br />

Boomers to Zoomers<br />

‘Boomers’ can become ‘Zoomers’ by defying the norms of<br />

their generational group and incorporating traits that cut<br />

across the divide of all four generations. How can employers<br />

improve the inclusion and acceptance of persons over 60<br />

years in today’s workforce? Businesses must consider the<br />

following:<br />

• Are we flexible and open to new information, input, and<br />

ideas from all age groups and willing to act on them?<br />

• Are we adaptable and quick to adjust to change?<br />

• Are we aware of the changes in industry trends,<br />

employee and client expectations, and government<br />

needs? Can we readily respond?<br />

• Are we malleable and prepared to be shaped into<br />

something new?<br />

• What is our relationship to process and structure? Do<br />

we respect the Traditionalist methods while meeting the<br />

needs of the Millennials?<br />

Challenges of ageing<br />

Labour supply has declined due to a decrease in Trinidad and<br />

Tobago’s population growth rate from 2.73 per cent to 0.49 per cent<br />

(Central Statistical Office, 2011), applying further pressures to the<br />

working aged population. Increasing taxes for the working population<br />

to maintain pensions can negatively impact their disposable<br />

income and savings. In some cases, post-retirement years are more<br />

prolonged than working years; therefore, it’s essential to re-consider<br />

the non-contributory public sector pension scheme.<br />

The vulnerability of the ‘Baby Boomers’ cohort to co-morbidities,<br />

based on work/life imbalance, unhealthy lifestyle choices, and<br />

neglect of self-care, gives rise to an increasing number of persons<br />

aged 50 and over with mental health disorders, diabetes, and kidney<br />

failure. Ill health is often carried over into retirement, resulting in<br />

dependence on family, places of worship, and even the State for<br />

financial support. More recently, the dependency ratio has shown a<br />

partial role reversal. Pensioners often perform unpaid childcare duties<br />

to support their working-age children who may be unemployed/<br />

under-employed/unemployable/incarcerated/divorced/disabled.<br />

The vulnerability of the ‘Baby Boomers’<br />

cohort to co-morbidities, based on<br />

work/life imbalance, unhealthy lifestyle<br />

choices, and neglect of self-care, gives<br />

rise to an increasing number of persons<br />

aged 50 and over with mental health<br />

disorders, diabetes, and kidney failure.<br />

Developing Assisted Living<br />

Facilities<br />

Over the past decade, there has been<br />

an increased demand for home care<br />

services and care homes for senior<br />

citizens in Trinidad and Tobago (Source:<br />

Division of Ageing, Ministry of Social<br />

Development and Family Services, Data).<br />

Overrepresented were older women living<br />

alone and vulnerable to the vagaries of<br />

crime and mental health disorders.<br />

The Assisted Living Facility (ALF) is a<br />

model of care for seniors, which could<br />

become a lucrative business opportunity<br />

for investors since the critical mass of<br />

interested seniors is from the ‘Baby<br />

Boomers’ cohort, comprising returning<br />

nationals and those who reside here.<br />

Middle-class professionals who are<br />

unmarried and childless and ‘empty<br />

nesters’ have also expressed interest in this<br />

model of care.<br />

Additionally, the ALFs could serve as an<br />

adult daycare for elderly parents of working<br />

adult children, where they could socialise<br />

with the residents and be stimulated by<br />

various activities.<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

57


NIS funds are expected to be entirely depleted by 2040<br />

unless there is reform, such as increasing monthly<br />

contributions, freezing the existing monthly quantum of<br />

TT$3,000, and increasing the retirement age to 65 years.<br />

The expected impact of an ageing population on the National Insurance Scheme (NIS), which provides benefits to<br />

the working population, is as follows:<br />

• NIS contributors will decrease from 4.3 per cent to 1.3 per cent over the next 50 years.<br />

• NIS pensioners will increase from 161,051 in 2011 to 412,423 in 2060.<br />

• NIS funds are expected to be entirely depleted by 2040 unless there is reform, such as increasing monthly<br />

contributions, freezing the existing monthly quantum of TT$3,000, and increasing the retirement age to 65 years.<br />

(Source: Trinidad and Tobago – Ninth Actuarial Review of the National Insurance System as of 30 June 2013, ENAP<br />

International, June 2015).<br />

Rise of the silver economy<br />

The Trinidad & Tobago Association of Retired Persons (TTARP) proposes a multi-pronged approach structured<br />

around the following recommendations, which have the potential to stimulate the growth of the silver economy:<br />

• Establish more superannuation funds tailored for contract workers with no security of tenure.<br />

• Measure the impact of extending the retirement age beyond 65.<br />

• Develop attractive/affordable health insurance options for Generation X (who start retiring in 2025).<br />

• Create term policies for ‘Baby Boomers’ who want to re-tool and re-skill.<br />

• Collaborate with the Town and Country Planning Division to advance proposed reforms for building codes<br />

which support the aged population.<br />

• Establish agencies throughout Trinidad and Tobago which can provide trained caregivers to deliver homecare<br />

services.<br />

• Invest in establishing Assisted Living Facilities (i.e. independent living in a communal setting) for persons 55<br />

years and over.<br />

• Provide annuities for members of the protective services as they can retire between 45 to 55 years.<br />

• Host Retirement Planning Seminars and include appropriate Non-Governmental Organisations (NGOs),<br />

Faith-based Organisations (FBOs), and Community-based Organisations (CBOs).<br />

• Co-sponsor research studies on age-related issues to inform national development plans and policies.<br />

For further assistance or to source a copy of the National Policy on Ageing, contact the Division of Ageing, Ministry<br />

of Social Development and Family Services, toll-free at 800-OPIC/6742 or divisionofageing@gmail.com.<br />

.<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

59


FREEPIK.COM<br />

60 MAY <strong>2023</strong> CHAMBER.ORG.TT


The GREEN Economy<br />

Finding balance between<br />

the planet and profits<br />

With more than 100 years of oil production, what’s next<br />

for Trinidad and Tobago? There is an urgent call by<br />

the business community to open up new sectors and<br />

diversify the economy. Can green growth deliver much<br />

needed sustainable economic development?<br />

By Rudolph Hanamji, Senior Manager -<br />

Business Development Lead Caribbean, EY<br />

Over three decades ago, a group of leading<br />

environmental economists first coined the term<br />

‘green economy’ in a pioneering report for the<br />

UK Government. This built upon research and<br />

practice in environmental economics for the last<br />

century. Subsequent work expanded the concept<br />

that economics can and should aid environmental<br />

policy by focusing on the global economy’s<br />

problems at that time and today, such as climate<br />

change, ozone depletion, tropical deforestation,<br />

and resource loss in the developing world.<br />

The standard definition of a green economy is ‘an<br />

economy in which all stakeholders – from investors<br />

to business owners to consumers – prioritise<br />

environmental stability as high as economic<br />

growth’. Put another way; it seeks to balance the<br />

planet, natural capital, and profits, financial capital.<br />

Most business leaders in Trinidad and Tobago<br />

(T&T) agree that humanity generally exists in<br />

a joint reality. Firstly, in the last 100 years, we<br />

have advanced more than all of human history,<br />

overcoming diseases, advancing technological<br />

convergence, successfully splitting seawater to<br />

produce green hydrogen, and so much more.<br />

However, simultaneously there are still close to<br />

one billion persons living in extreme poverty (with<br />

21-45 million trapped in some form of slavery), plus<br />

growing inequality, exponential climate change<br />

and biodiversity loss, with an estimated one million<br />

species threatened with extinction.<br />

While it would have been patently illogical for<br />

T&T not to take advantage of our natural resources,<br />

to develop our people and position ourselves as a<br />

global leader (despite our size), the fact that we<br />

are #17 in the top 20 CO2 emitters (metric tons per<br />

capita), should offer enough motivation to do more<br />

as we transition to a sustainable development<br />

model.<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

61


The GREEN Economy<br />

Like other ‘small island developing<br />

states’ (SIDS), T&T is increasingly<br />

vulnerable to natural disasters and<br />

the impacts of climate change;<br />

however, it has the unique ability to<br />

invest oil and gas earnings into green<br />

sectors and greening environmentally<br />

T&T’s Renewable<br />

Energy Transition<br />

Point Lisas continues to offer broad-based<br />

energy boons – as it promises to be a<br />

centre for hydrogen and downstream green<br />

products, given that T&T has several other<br />

critical components that can position the<br />

nation as a hub for regional green hydrogen<br />

and ammonia.<br />

In November 2022 the ‘Roadmap for a<br />

Green Hydrogen Economy in T&T’ was<br />

launched by the Ministry of Energy and<br />

Energy Industries (MEEI), after a year-long<br />

study by the National Energy Corporation of<br />

Trinidad and Tobago Ltd, the Inter-American<br />

Development Bank (IDB) and KBR Inc. The<br />

summary findings support T&T expanding<br />

and augmenting its energy portfolio with<br />

low-carbon products, and investing in the<br />

upstream development of the hydrogen<br />

value chain. This will help T&T meet its 2030<br />

Paris Agreement decarbonisation goals, and<br />

offer revolutionary investment options for<br />

small and medium-sized enterprises (SMEs)<br />

and individuals.<br />

unfriendly ones<br />

Placing the environment at the centre of social and economic<br />

development<br />

Like other ‘small island developing states’ (SIDS), T&T is increasingly<br />

vulnerable to natural disasters and the impacts of climate change;<br />

however, it has the unique ability to invest oil and gas earnings into<br />

green sectors and greening environmentally unfriendly ones.<br />

Theme #5 of our national development plan – ‘Vision 2030’ – is ‘Placing<br />

the Environment at the Centre of Social and Economic Development’.<br />

Therein, it is stated that “as a responsible member of the global<br />

community, Trinidad and Tobago will continue to support international<br />

efforts to tackle shared environmental challenges which include climate<br />

change... biodiversity loss... as these issues also affect the wellbeing of<br />

our nation. Protection and wise use of our environment and growing of<br />

our economy are complementary and, therefore, innovative solutions<br />

are necessary to mutually reinforce the environment and the economy.<br />

In order to secure national prosperity, every effort will be made to<br />

ensure that the economic potential of this country is realised without<br />

jeopardising the integrity, diversity or productivity of our environment.”<br />

Further, the revised National Environmental Policy (NEP) (2018),<br />

outlines six priorities critical to achieving environmental sustainability<br />

(aligned to the UN’s Sustainable Development Goals (SDGs)). Priority 4:<br />

‘Evolving a Green Economy’ outlines policy actions to support economic<br />

transformation through greening existing and new economic activities<br />

while generating green jobs.<br />

T&T’s green economy grade: 40%<br />

The average of T&T’s scores from the ‘Green Economy Tracker’ is ~42<br />

per cent, which some may deem a ‘fail’, and others a ‘bare pass’. It is<br />

certainly far from an ‘A’.<br />

In each pillar, there is room for public agencies, private corporations,<br />

and the citizenry to effect change - if we are to leverage the untapped<br />

potential of the Green Economy. It should be noted that T&T’s<br />

highest score (4/5) was for ‘safe and accountable banks’, followed<br />

by ‘small business support’, ‘participatory policymaking’, ‘innovative<br />

social protection’, and ‘ocean and land conservation’, all receiving 3/5.<br />

These areas bode well for green business development and growth<br />

opportunities.<br />

62 MAY <strong>2023</strong> CHAMBER.ORG.TT


The GREEN Economy<br />

Local Green Enterprises (LGEs)<br />

Local Green Enterprises (LGEs) - a form of ‘social enterprise’<br />

- sustainably leverages natural resources to create social,<br />

environmental, and economic benefits for all stakeholders.<br />

T&T was the home of the Santa Cruz Declaration, which was<br />

a “call to action from manufacturers, producers, business<br />

owners, entrepreneurs, innovators, and local communities in<br />

recognition of the vital importance of smaller businesses to<br />

addressing global challenges.”<br />

A few well-known LGEs are PlastiKeep, the Fondes<br />

Amandes Community Reforestation Project, and IAM<br />

Movement. Private sector for-profit enterprises (e.g.<br />

HADCO Experiences) are beginning to identify as LGEs,<br />

and myriad prospects exist in renewable energy, green<br />

buildings, sustainable transport, water management, waste<br />

management, and land management.<br />

Several multi-million USD facilities and projects exist in the<br />

regional market, which would welcome private investors and<br />

joint implementation between the private and public sectors.<br />

Green is the new black gold<br />

The green economy aligns perfectly with the Environmental,<br />

Social and Governance (ESG) strategies that corporations are<br />

rapidly adopting in response to shareholder and consumer<br />

demands – which are equally calling for the replacement of<br />

black energy (oil and coal) with ‘green’ alternatives, such as<br />

green hydrogen and renewables.<br />

Therefore, it is important that all stakeholders unite behind<br />

business solutions that will ensure a sustainable future for<br />

T&T, the Caribbean region, and the world.<br />

03<br />

<br />

01<br />

02<br />

04<br />

Encourages more<br />

sustainable development :<br />

facilitates setting and achieving<br />

sustainable development goals.<br />

Helps fight climate change:<br />

fosters more effective collaboration<br />

between government and the<br />

private sector to mitigate climate<br />

change.<br />

Improves the ecosystem:<br />

directly increases conservation<br />

of biodiversity.<br />

Increases equity:<br />

encourages equity<br />

for all.<br />

Clean transit<br />

options: mandated<br />

resource efficiency in<br />

all sectors, including<br />

transportation.<br />

<br />

<br />

01<br />

Green building<br />

standards: sustainable<br />

architecture and construction.<br />

Renewable energy<br />

sources: renewables<br />

powering transportation,<br />

manufacturing, and<br />

production processes.<br />

04<br />

Sustainable management<br />

of resources: recycling<br />

resources (circular production)<br />

and aiming for maximum<br />

sustainability.<br />

03<br />

02<br />

Source: MasterClass<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

63


Advertorial<br />

64 MAY <strong>2023</strong> CHAMBER.ORG.TT


Economic Outlook<br />

Economic outlook:<br />

tracking recovery and growth<br />

after the pandemic<br />

Growth in Latin America and the Caribbean is projected to slow to 1.3 per cent in <strong>2023</strong><br />

before recovering to 2.4 per cent in 2024. Economic activity in Trinidad and Tobago is<br />

anticipated to improve in <strong>2023</strong>, bolstered by the energy sector. Here the Chamber’s Trade<br />

& Business Development Unit analyses global, regional and local economic performance.<br />

By Rianna E Paul, Manager - Trade and Business<br />

Development Unit, Trinidad and Tobago Chamber of<br />

Industry and Commerce (TTCIC)<br />

Does recovery lie ahead?<br />

The world economy<br />

The International Monetary Fund (IMF) in its World Economic<br />

Outlook (WEO) <strong>2023</strong> noted that the cumulative effects<br />

of the adverse shocks experienced in the last three years<br />

have caused confidence to remain weak across all regions.<br />

Uncertainty is high, and the balance of risks has shifted to the<br />

downside due to the collapse of confidence in Credit Suisse<br />

in March <strong>2023</strong>, which has agitated financial markets.<br />

The WEO also stated that the world economy is not currently<br />

expected to return over the medium term to the rates of<br />

growth that prevailed before the pandemic. Forecasting<br />

ahead to 2028, global growth is expected to be 3.0 per cent<br />

- the lowest medium-term growth forecast published in all<br />

WEO reports since 1990.<br />

Growth forecasts<br />

Global growth will bottom out<br />

at 2.8 per cent this year before<br />

rising modestly to 3.0 per cent<br />

in 2024.<br />

Global inflation will decrease,<br />

although more slowly than<br />

initially anticipated, from 8.7 per<br />

cent in 2022 to 7.0 per cent in<br />

<strong>2023</strong> and 4.9 per cent in 2024.<br />

World Economic Outlook <strong>2023</strong>,<br />

Internationally Monetary Fund<br />

Growth in Latin America and the<br />

Caribbean is projected to slow from<br />

an estimated 3.6 per cent in 2022 to<br />

1.3 per cent in <strong>2023</strong> before recovering<br />

somewhat to 2.4 per cent in 2024.<br />

The sharp deceleration of growth<br />

reflects efforts by the region’s monetary<br />

authorities to tame inflation and<br />

spillovers from weakening global growth.<br />

Global Economic Prospects, January<br />

<strong>2023</strong>, World Bank Group<br />

Economic activity is anticipated<br />

to improve in <strong>2023</strong>, bolstered by<br />

activity in the energy sector.<br />

Domestic inflation is likely to<br />

continue to edge up in early<br />

<strong>2023</strong>, and moderate thereafter in<br />

line with global developments.<br />

Economic Bulletin January <strong>2023</strong>,<br />

Central Bank of Trinidad and<br />

Tobago<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

65


Economic Outlook<br />

Latin America and the Caribbean<br />

For the emerging market and developing economies in<br />

the Latin America and Caribbean region, the IMF projects<br />

growth of 1.6 per cent in <strong>2023</strong>, 2.2 per cent in 2024 and 2.3<br />

per cent in 2028.<br />

For Latin America, the overall recovery includes countries<br />

such as Chile, Colombia, Costa Rica, and the Dominican<br />

Republic which witnessed better post-pandemic recovery<br />

than the rest of the world. Conversely, GDP growth for Mexico<br />

and Venezuela from 2019 to 2022 is not likely to be sufficient<br />

to bring those economies back to pre-pandemic levels.<br />

Table 1: Emerging market and developing economies: real GDP<br />

Selected Latin America economies<br />

Projections<br />

2019 2020 2021 2022 <strong>2023</strong> 2024 2028<br />

Costa Rica 2.4 -4.3 7.8 4.3 2.7 3.2 3.2<br />

Chile 0.7 -6.1 11.7 2.4 -1.0 1.9 2.5<br />

Colombia 3.2 -7.3 11.0 7.5 1.0 1.9 3.3<br />

Dominican<br />

Republic<br />

5.1 -6.7 12.3 4.9 4.2 5.0 5.0<br />

Mexico -0.2 -8.0 4.7 3.1 1.8 1.6 1.8<br />

Panama 3.0 -17.9 15.3 10.0 5.0 4.0 4.0<br />

Venezuela -27.7 -30.0 0.5 8.0 5.0 4.5 -<br />

Source: International Monetary Fund<br />

Growth in Caribbean economies depends on an ongoing<br />

resurgence in the tourism sector and investments in the<br />

energy sector.<br />

For Trinidad and Tobago and Guyana, increased energy<br />

production and higher international commodity prices are<br />

expected to drive recovery. The IMF’s Staff Concluding<br />

Statement published in September 2022 noted that Guyana<br />

was poised for accelerated growth with the start of oil<br />

production in 2019. However, the pandemic led to non-oil<br />

Gross Domestic Product (GDP) contraction, particularly in<br />

construction and services. A rebound of oil GDP in 2020 led<br />

to an overall growth of 43.5 per cent.<br />

In its Staff Concluding Statement of the <strong>2023</strong> Article IV<br />

Mission for Trinidad and Tobago, the IMF noted that real<br />

GDP is estimated to have expanded by 2.5 per cent in 2022,<br />

supported by the non-energy sector, which was partially<br />

offset by an unexpected weak performance of the energy<br />

sector. Recovery is expected to gain broad-based momentum<br />

in <strong>2023</strong> with a 3.2 per cent GDP expansion. Over the medium<br />

term, new energy projects will come into production.<br />

However, as oil and gas fields mature, potential growth will<br />

slow to 1.5 per cent.<br />

Table 2: Emerging market and developing economies: real GDP<br />

Selected Caribbean economies<br />

Projections<br />

2019 2020 2021 2022 <strong>2023</strong> 2024 2028<br />

Barbados -0.5 -13.3 -0.2 10.0 4.9 3.9 2.0<br />

Grenada 0.7 -13.8 4.7 6.0 3.7 4.1 2.8<br />

Guyana 5.4 43.5 20.1 62.3 37.2 45.3 3.3<br />

Jamaica 1.0 -9.9 4.6 4.0 2.2 2.0 1.6<br />

Suriname 1.1 -15.9 -2.7 1.3 2.3 3.0 3.0<br />

Trinidad and<br />

Tobago<br />

Source: International Monetary Fund<br />

0.1 -7.7 -1.0 2.5 3.2 2.3 1.5<br />

Globally, a fall in fuel and energy commodity prices,<br />

particularly for the United States of America, the Euro area,<br />

and Latin America, has contributed to declining global<br />

headline inflation. However, both headline and core inflation<br />

remain at double their pre-2021 levels.<br />

Domestic prices<br />

In Trinidad and Tobago, data from the<br />

Central Statistical Office’s (CSO) Index<br />

of Retail Prices showed that headline<br />

inflation moved from 4.9 per cent in June<br />

2022 to 8.0 per cent in November 2022,<br />

which was driven by high international<br />

food commodity prices, supply disruptions<br />

and adverse local weather.<br />

HANANEKOSTUDIO/SHUTTERSTOCK.COM<br />

Inflation<br />

eroded<br />

household<br />

purchasing<br />

power.<br />

66 MAY <strong>2023</strong> CHAMBER.ORG.TT


Economic Outlook<br />

Table 3: Year on year percentage (%) change<br />

in consumer prices – February <strong>2023</strong><br />

compared to February 2022<br />

Section<br />

% Change<br />

All Items 7.5<br />

Food and non-alcoholic beverages 13.8<br />

Alcoholic beverages and tobacco -0.3<br />

Clothing and footwear -0.1<br />

Housing, water, electricity, gas &<br />

other fuels<br />

2.9<br />

Home ownership 3.6<br />

Rent 1.8<br />

Water, electricity, gas & other fuels 0.0<br />

Food and non-alcoholic beverages<br />

The Index for Food and Non-Alcoholic Beverages decreased by 1.7 per<br />

cent from January <strong>2023</strong> to February <strong>2023</strong>. Contributing significantly to this<br />

decrease was the general downward movement in the prices of tomatoes,<br />

pumpkin, celery, chives, whole fresh chickens, mixed fresh seasoning,<br />

carrots, cucumbers, sweet peppers, and cabbage.<br />

However, the full impact of these price decreases was offset by the<br />

general increases in the prices of chilled or frozen beef, fresh beef, chilled<br />

or frozen pork, sweet potatoes, ochroes, fresh carite, oranges, evaporated<br />

milk, fresh king fish and melon.<br />

Going forward, inflation is expected to slow to 4.5 per cent by the end of<br />

<strong>2023</strong> and will continue declining with international prices.<br />

Furnishings, household equipment<br />

and routine maintenance of the house<br />

6.7<br />

Figure 1: Real GDP and inflation trend for Trinidad and Tobago 1980 -2028<br />

Health 1.6<br />

Transport 14.0<br />

Communication 0.2<br />

Recreation and culture 11.0<br />

Education 0.0<br />

Hotels, cafés and restaurants 10.0<br />

Miscellaneous goods and services 7.4<br />

Source: Central Statistical Office<br />

Domestic inflation is likely<br />

to continue to edge up in<br />

early <strong>2023</strong>, and moderate<br />

thereafter in line with global<br />

developments.<br />

Source: International Monetary Fund Data Mapper, April <strong>2023</strong><br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

67


Chamber Events<br />

<strong>2023</strong><br />

Annual Business Meeting Panel<br />

The Chamber hosted its<br />

Annual Business Meeting (ABM)<br />

on April 20 th <strong>2023</strong>.<br />

The new Chamber President, Kiran Maharaj, and the Board of Directors<br />

were elected for the <strong>2023</strong> - 2024 term. International leadership coach and<br />

author Monte Wyatt delivered the keynote address, ‘The Leadership Mindset<br />

– the Discipline of Adding Zeros’, to a packed audience. An engaging panel<br />

discussion on leadership in trinidad and Tobago followed this. After the formal<br />

proceedings, Chamber members networked at the ‘Mix & Mingle’.<br />

Kiran Maharaj<br />

TTCIC President <strong>2023</strong> - 2024<br />

Monte Wyatt delivers the keynote address<br />

Election of the Board of Directors<br />

68 MAY <strong>2023</strong> CHAMBER.ORG.TT


Chamber Events<br />

Annual Business Meeting<br />

Mix and Mingle<br />

CHAMBER.ORG.TT MAY <strong>2023</strong><br />

69


For Your Bookshelf<br />

ALL BOOKS AVAILABLE ON AMAZON.COM<br />

The Amazing Race to<br />

Entrepreneurial Freedom<br />

Georgina Terry<br />

As a consultant and coach, Georgina’s expertise in<br />

aligning passion, performance and profits, helps<br />

dreamers get ready – emotionally, financially<br />

and psychologically – for their Amazing Race to<br />

Entrepreneurial Freedom. Using carefully-crafted<br />

exercises, Georgina guides readers through a<br />

thought-provoking process to help them start<br />

envisioning, thinking and taking action to create<br />

the life and business they deserve and desire.<br />

Sustainable Development<br />

Thinking it Through; Making it Happen<br />

Bhoendradatt Tewarie<br />

The articles and speeches in this book<br />

represent a poignant collection of thoughts<br />

and ideas which address the challenge of<br />

sustainable development - a major concern of<br />

the international community at this time. Written<br />

from the point of view of the Caribbean, small<br />

island developing states and the developing<br />

and emerging world, this collection focuses<br />

on sustainable development solutions through<br />

human imagination, innovation, collaboration,<br />

participation and engagement.<br />

We Like It So? The Cultural Roots<br />

of Economic Underachievement in<br />

Trinidad and Tobago<br />

Terrence W. Farrell<br />

Terrence W. Farrell explores the socio-cultural<br />

factors which have been negatively influencing<br />

the economic performance of Trinidad and<br />

Tobago and arguably the other former colonial<br />

territories in the West Indies. It is intended for a<br />

wide readership of Caribbean leaders, persons<br />

with an interest in the Caribbean, as well as<br />

economists and other social scientists exploring<br />

the resurgent area of culture and economic<br />

development.<br />

70 MAY <strong>2023</strong> CHAMBER.ORG.TT

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