QHA-Review_May_Digital

q u e e n s l a n d h o T E L S a s s o c i a t i o n
M a y 2 0 2 3 e d i t i o n
The Secret garden
THE COMISKEY GROUP’S NEWEST GEM
FEATURE:
THE DOONAN
GLOBAL LOCAL:
GRANVILLE ISLAND
CRAFTY BUNCH:
AETHER BREWING

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IF YOU ARE GOING TO DRINK - DRINKWISE
This past week, I had the extraordinary pleasure of
addressing a group of members at the Townsville
Liquor Accord group. It was obvious that this group of
hospitality professionals are engaged, passionate and
striving to be a positive influence on their community.
Unfortunately, like other cities and towns around the
state, Townsville experiences their share of community
violence and unruly behaviour. Also like so many other
areas, the licensed venues are often the first to be
singled out as a contributor to these social issues.
The QHA have always been committed to doing the
very best we can to be a positive influence on our
communities, and as part of this I was advising the
Townsville members of the Liquor Accord about a new
program that QHA have partnered with DrinkWise to
deliver in Townsville, Cairns and Mt Isa.
A
precinct.
Most of you will have come across DrinkWise before.
They are a very successful group that promote a
responsible and safer drinking culture in Australia.
For those of you that are AFL (and lots of other sport)
fans, you regularly see DrinkWise as part of gameday
to spread the message of having a good time in a
responsible manner.
At the QHA, we have worked with DrinkWise to give
members a new two-stage campaign around respect
in the premises and the promotion of the responsible
consumption of alcohol. Importantly, this campaign
looks great and is not ‘parental’ or ‘governmental’ in
feel. DrinkWise are specialists at communicating to
their markets.
The second campaign is the ‘Never have I ever’
campaign which runs through venues to address
the growing concern of mental health issues being
displayed through the misuse of alcohol. With the use
of QR codes and near field communication (NFC),
patrons can link directly to support services beyond
the venue.
As I have said many times, QHA members can impact
what happens on their licensed footprint and hopefully
some of these key messages can contribute to the
broader social solutions that we are working towards
with government, the Queensland Police Service and
other community groups. Expect
to see this up north soon!
BERNIE HOGAN
QHA CHIEF EXECUTIVE/EDITOR
QHA REVIEW | 3

FEATURE:
THE DOONAN
q u e e n s l a n d h o T E L S a s s o c i a t i o n
M a y 2 0 2 3 e d i t i o n
THE COMISKEY GROUP’S NEWEST GEM
GLOBAL LOCAL:
GRANVILLE ISLAND
CRAFTY BUNCH:
AETHER BREWING
The Secret garden
o u r c o v e r :
The Doonan,
supplied by The
Comiskey Group
3 EDITOR’S LETTER
7 CONTRIBUTORS
M a y 2 0 2 3 e d i t i o n
QHA
Level 14, 270 Adelaide Street
Brisbane, Queensland 4000
GPO Box 343
Brisbane, Queensland 4001
Phone: 07 3221 6999
1800 177 594
Fax: 07 3221 6649
Web: www.qha.org.au
Email: info@qha.org.au
Office Hours
8.30am – 5.00pm Monday to Friday
President
Mr Richard Deery
Senior Vice President
Mr Matthew Coorey
Vice Presidents
Mr Brad Fitzgibbons
Ms Mel Tait
Mr Sam Ingham-Myers
Secretary/Treasurer
Ms Rachel Johnson
6 NEWS
18 FEATURE
THE DOONAN
36 GLOBAL LOCAL
GRANVILLE ISLAND
48 ACCOMMODATION UPDATE
50 TOP DROP
52 CRAFTY BUNCH
AETHER BREWING
62 TRADE DIRECTORY
64 PARTNERS & CORPORATE MEMBERS
Chief Executive and Editor
Mr Bernie Hogan
www.qha.org.au
QHA REVIEW | 4
QHA REVIEW is published by the Queensland
Hotels Association ABN 54 878 166 941.
All information is correct at time of going to press.
The publishers cannot accept responsibility for
errors in articles or advertisements, or unsolicited
manuscripts, photographs or illustrations.
The opinions and words of the authors do not
necessarily represent those of the publisher. All
rights reserved. Reproduction in part or whole is
strictly prohibited without prior permission.
EDITORIAL & ADVERTISING
For all editorial and advertising queries:
Simon Cross 0413 698 630
qhareview@qha.org.au

DAMIAN STEELE
QHA Deputy Chief
Executive
A hospitality industry
professional with over
30 years’ experience
in liquor, gaming and
operations. Damian
has a strong focus
on compliance and
legislation.
THERESE KELLY
QHA Training Manager
An experienced VET
sector professional,
Therese manages
the QHA Training
department and is
responsible for the
development and
delivery of quality training
for QHA members and
other hospitality venues.
PAUL ST JOHN-WOOD
QHA Membership
Officer
Paul is the face of the
Association to many
QHA members as he
travels the length and
breadth of the state
visiting, advising and
assisting publicans.
CURT SCHATZ
Managing Partner,
Mullins
With over 30 years’
experience in property,
liquor and gaming law,
Curt is recognised
as a leader in this
field. He advises pub,
club, nightclub,
restaurant, resort and
accommodation venue
owners and operators.
THE HON SHANNON
FENTIMAN MP
Attorney-General and
Minister for Justice
Shannon Fentiman
is the Labor member
for Waterford in the
Queensland Legislative
Assembly. She is also
the Minister for Women
and the Minister for the
Prevention of Domestic
and Family Violence.
VICTORIA THOMSON
Commissioner for
Office of Liquor and
Gaming Regulation
Queensland
Victoria is responsible
for the regulatory policy
and strategic direction
of product safety,
licensing, compliance
and enforcement
activitiestoprotect market
integrity and keep
Queenslanders safe.
JUDY HILL
QHA Accommodation
Division Manager
As a professional advocate
for the accommodation
sector of the hotel
industry, Judy advises and
represents members on
matters including tourism
legislation, marketing
strategy, risk management
and airline regulation.
ISABELLA
CROMBIE-TAIT
Employment
Relations Advisor
Isabella understands
the complexities HR
personnel and employers
often face in managing
the workplace.
Isabella has business
qualifications and is
currently completing a
Graduate Certificate in
Employment Relations.
QHA REVIEW | 5

NEWS
A BALLISTIC COMEBACK
BALLISTIC BEER CO HAS AVOIDED LIQUIDATION ON ACCOUNT OF A GROUP OF NEW INVESTORS AND WILL
CONTINUE TO BREW THEIR APPROACHABLE, INNOVATIVE AND WELL-BALANCED BEERS.
QHA REVIEW | 6
After Ballistic unfortunately went into voluntary
administration in January, existing shareholders
and investors including The Catchment Brewing Co
swooped in to lend a helping hand and secure a future
for one of the top craft beer brands in Queensland.
Catchment, an independent brewery in Brisbane’s
West End, will take a majority share in the business
under this arrangement, including Ballistic’s four
breweries located at Bargara Beach, Airlie Beach,
Springfield and Salisbury. CEO of Catchment, Matthew
Newberry, is assuming the group CEO role and taking
a seat on the Ballistic board.
Founder of Ballistic, David Kitchen, will remain as a
shareholder and strategic advisor while new investors
will manage the brand, venue revitalisation, marketing,
wholesale, distribution and additions to Ballistic’s
national opportunities.
Ballistic has achieved significant growth as a beloved,
independent and multi-award-winning brewery since
it was founded in 2015. The company is extremely
grateful to its staff, who continued to work diligently,
and the broader community for their constant support
during what has been a difficult time for the brand and
the wider craft brewing industry.
“We are confident that, with the capital injections from
our partners and strategic input to the plans we have
been working on, we will see Ballistic remain a large,
relevant and popular craft beer brand in the Australian
craft beer Industry,” David said.
The company is thankful for the strong community
backing and support for the development and
distribution of the Ballistic products and are working
hard to retain as many jobs as possible for its staff.
With the support of its suppliers and new investors,
the brand looks forward to a bright future.
Catchment has a shared independent brewery ethos
with Ballistic and views the company and its team as
a major asset. The company has seen rapid growth
in Queensland’s craft beer market from its humble
beginnings in West End, with the brand acquisitioning
Darling & Co in Paddington from Australian Venue Co
in 2021 and acquiring Fortitude Brewing Co’s business
and brands in 2022.
Matthew Newberry said in conjunction with the
aggressive growth plans of the Catchment, Fortitude
and Noisy Minor brands, he believes that Ballistic
will add value to their portfolio and offer a truly
independent Queensland craft beer company with a
terrific suite of brands and venues moving forward.
“We will be retaining as many of the Ballistic team
and breweries as we can. Our aim is to preserve
Queensland jobs. Keeping the Ballistic brand alive is
important for the Ballistic founders and shareholders
as well as the Queensland and national craft beer
industry.
“We are excited to be working with the Ballistic team
and synergising the Catchment, Fortitude, Noisy
Minor and Ballistic Brands while bringing them to
the Queensland and national craft beer marketplace.
Shared intellectual property, sales and marketing,
management, finance, administration, brewing
capacity wholesale reach and venue management will
make all businesses stronger into the future,” he said.

NEWS
QHA REVIEW | 7

NEWS
The Star’s Head of Sustainability Amanda Visser;
Odonata Foundation CEO, Sam Marwood;
The Star Gold Coast Executive Chef, Uday Huja.
THE STAR FARM
IT’S QUITE A HOPEFUL THING TO SEE AN INCREASING NUMBER OF HOSPITALITY CHAINS PLACE MORE
IMPORTANCE IN SUSTAINABILITY, AND ITS EQUALLY FASCINATING TO SEE THE CREATIVITY AND INNOVATION
THAT GOES INTO ECO-CONSCIOUS PROJECTS IN THE INDUSTRY – FOR EXAMPLE, THE STAR ENTERTAINMENT
GROUP’S PLANS FOR A CARBON FARM IN QUEENSLAND.
QHA REVIEW | 8
In February the resort company announced it secured
170 hectares of farmland near Gympie for its first
carbon credits project, Corymbia, which is planned to
offset The Star’s carbon emissions while supporting
biodiversity and native forest regeneration.
The project, which is named after the genus of
bloodwood trees found in the area, will include
partnerships with local farmers, a nature-based farm
and widescale tree planting to support koalas and
other endangered species.
The Star’s head of sustainability, Amanda Visser,
said it has taken two years to bring the project to life
as an extension of its sustainability strategy, which
will directly bolster the company’s target of net-zero
emissions for wholly owned and operated properties
by 2030.
“We will be planting over 100,000 native trees over the
next five years to not only generate Australian carbon
credit units but also to establish a koala sanctuary and
create habitats for local endangered species.
“We have completed initial biodiversity assessments to
ensure this regeneration project supports local native
forest cover and we can measure the impact we are
having over time,” she said.
For those that don’t know, carbon credit units are
obtained after a company compensates for their
emissions through environmental projects. Generally
speaking, one credit ‘balances out’ the emission of
around one tonne of carbon dioxide, or its equivalent
in various greenhouse gases.
As seen time and time again in the hospitality industry,
implementing these kinds of carbon offsetting projects

LATEST & GREATEST
“THE STAR ENTERTAINMENT GROUP HAS DEMONSTRATED REAL DEDICATION TO INNOVATIVELY
SUPPORTING ENVIRONMENT AND COMMUNITY, OVER AND ABOVE WHAT IS REQUIRED...
doesn’t just take careful planning and an ecoconscious
ethos, but also partnerships with experts in
the area of sustainability.
Ahead of the first instalment of native tree planting
set to begin in August, The Star has broadened
Corymbia with the guidance of native tree regeneration
specialists, Noosa Landcare, and the Odonata
Foundation, an environmental charity empowering
Australians to save threatened wildlife, reverse climate
change and increase biodiversity.
Odonata’s CEO, Sam Marwood, said organisations
can use their carbon offset priorities as the driver to do
something that adds incredible value to the business,
people and communities with no real additional costs.
“The Star Entertainment Group has demonstrated real
dedication to innovatively supporting environment and
community over and above what is required.
“It has been a couple of years of collaborative
planning. Along with the strategic and commercial
aspects, it’s been outstanding how much engagement
there has been on the detailed aspects of the project,
like how to select the right trees to attract koalas
and how best to help threatened species, improve
biodiversity and river health and work alongside local
communities.”
Amanda said working with Odonata has also directed
and strengthened The Star’s commitment to local
farmers and regenerative agriculture by exploring the
use of produce grown across the region and on the
farm for the company’s hotels, restaurants and bars.
“The bigger picture is to fully engage our teams in
sustainable agriculture and biodiversity education and
it’s already creating great interest,” she said.
The plan for Corymbia is to rewild three hectares
for every hectare The Star operates across its three
resorts in Sydney, Brisbane and the Gold Coast. The
company’s vision for the project is to create a naturebased
farming practice that will allow them to plant
trees, engage their team in regeneration education and
create koala habitat while continually seeking guidance
from experts and partners as they progress.
The Star Gold Coast Executive chef, Uday Huja, who
has visited the farm and other nearby properties, said
it’s every chef’s dream to have a farm.
“Having a direct touchpoint from planting to harvesting
not only provides endless inspiration but a deep
understanding of what is best practice in farming
and agriculture and how that directly connects with a
culinary product,” he said.
It was in 2022 that The Star redeveloped its approach
to sustainability and commenced the development of
a new strategic roadmap, action plan and a series of
targets towards 2023. The new plan focussed on three
pillars – responsibility, environment and people, with
the pathway to the company’s 2030 net-zero target
also including energy efficiency initiatives, onsite solar
and offsite renewable electricity.
The Star Entertainment Group’s Managing Director
and CEO, Robbie Cooke, said Corymbia is a further
demonstration of The Star’s ambition to develop and
operate socially, environmentally, and economically
sustainable destinations.
“As an organisation, we’re committed to delivering
positive impacts on the communities and cities in
which we operate. Corymbia is the evolution of our
wider sustainability strategy and will help us achieve
our goals.”
“We look forward to unveiling further announcements
about this exciting and innovative project in the near
future,” he said.
QHA REVIEW | 9

NEWS
WINNING AT WINE
FROM HIGH-BROW WINE EXPERTS TO CASUAL WINE ENJOYERS, SOMMELIERS ALL OVER THE COUNTRY
ARE PUTTING FORWARD THEIR EXQUISITE BEVERAGE LISTS TO BE PART OF THE 30TH ANNIVERSARY OF
AUSTRALIA’S WINE LIST OF THE YEAR AWARDS.
QHA REVIEW | 10
The program is an invitation for venue owners from
all walks of life to be rewarded for the enormous
investment in time, skill and resources that go into
developing quality wine lists. They also recognise and
pay tribute to the dedication and talent of the teams,
cellars and individuals who produce wine and create
lists for Australia’s best hotels, pubs and restaurants.
Entries for all categories in the prestigious wine and
beverage list recognition program were opened on 3
April and closed on 15 April, with the awards being
presented in Sydney on 25 September. Australia’s
Wine List of the Year Founder, Rob Hirst, said it’s
wonderful that the awards are in their 30th year.
“Looking back at the winners and entries over the last
30 years shows the incredible evolution that’s taken
place across the Australian hospitality sector. The
quality continues to grow every year and now reaches
beyond restaurants into hotels, pubs and wine bars
across every corner of the continent. I am thrilled we’ll
be marking this 30th anniversary with an even bigger
and better awards program.”
Alongside Tucker Seabrook and his late wife, Judy
Hirst, Rob founded the awards program in 1993 to
celebrate the depth of talent, dedication and sheer
commitment in building and maintaining great wine
lists.
The independent judging panel includes 30 highly
respected local and international masters of wine,
including sommeliers, expert wine communicators,
previous winners and Sommeliers Australia
representatives. Each are tasked with assessing all
lists big and small, which are ranked from one to three
glasses. The best of the best are then in contention
to win best in state/territory, type of trade, category
awards and, of course, Australia’s Wine List of the
Year.
For the category awards, entrants can submit their lists
in a diverse range of categories such as Best Listing
of Wines by the Glass, Best Food and Wine Matching,
Best New, Best Small and also beverage specialities
and lists showcasing the wines from specific regions.
2022 was an exciting year for the awards, as it was the
first physical event after the easing of Covid restrictions
and received a record number of entries from across
Australia. Importantly, the awards have been influential
in raising the public’s interest and appreciation of fine
wine and beverage lists while promoting awareness of
each year’s entrants and winners.

NEWS
READY FOR TAKE OFF
Archer Brewing touches down in Brisbane’s
Wilston with a strikingly coloured aircraft hangar
venue and some soaring beers.
Since 2017, Lucy and Stuart Martin have
been crafting beers for multiple Queensland
breweries. Now, the couple have started their own
independent beer business in the form of Archer
Brewing.
Archer Brewing’s fleet of beers contain 100%
Australian and local ingredients and feature a lager,
pilsner, pale ale, IPA and their Queensland pale ale
(QPA). All of their beers are available on tap at their
new brewery on Newmarket Road, Wilston.
As someone who grew up on a farm, Stuart Martin
is passionate about keeping his carbon footprint
low and providing fresh, clean food to compliment
his beers. The brand’s newly released QPA has
one of the lowest carbon footprints available on
the beer market, with 100% of its ingredients
coming from within 150km of the brewery.
Archer Brewing’s kitchen, Elements at Archer, just
opened recently and is the next piece of the puzzle
for the emerging craft beer brand.
TREASURED TINNIES
YES, COLLECTABLE BEER CANS ARE TOTALLY A THING.
ESPECIALLY IN TOWNSVILLE, WHICH IS UP THERE
AS ONE OF AUSTRALIA’S TOP THREE POSTCODES FOR
PURCHASING ONLINE COLLECTABLE TINNIES IN 2022.
Charmingly released on Beer Can Appreciation
Day on January 24 – data from eBay Australia has
revealed Townsville in North Queensland, Carnarvon
in Western Australia and Goulburn in New South
Wales topped the list of beer-can collectors last year.
The data shows the most expensive collectable
beer can sold in 2022 was the highly desirable
West End Stout can, selling for just under $500.
This was followed by the 1985 Fosters Melbourne
Cup can which sold for just over $425. That’s some
expensive sips.
QHA REVIEW | 11

NEWS
PUNTING PLASTICS
HOTEL STAPLES SUCH AS MINI SHAMPOO BOTTLES OFTEN FLY UNDER THE RADAR IN THE GRAND SCHEME OF
PHASING OUT SINGLE-USE PLASTICS, WHICH IS WHY PLASTIC FREE PLACES IS NOW REACHING OUT TO HOTELS
AND TOURISM PROVIDERS TO HELP WITH SUSTAINABLE SOLUTIONS IN VENUES ACROSS QUEENSLAND.
As of last month, the free program that has helped
restaurants and cafés in regional Queensland eliminate
more than 8.2 million pieces of single-use plastics is
now expanding into the hotel and tourism industry.
In addition to tapping into a new area of hospitality,
the program is also branching out into the south-east
corner of Queensland and assisting venues in the key
tourism regions of Wide Bay, Mackay, Isaac and the
Whitsundays.
Plastic Free Places is a $1.6 million program that
can be implemented in any community and is run in
partnership with the government and the Boomerang
Alliance – a not-for-profit organisation working on
waste minimisation and recycling in Australia. The
program builds on the government’s five-year roadmap
to phase out a number of single-use plastics across
the state, as seen with the recent bans on single-use
plastic straws and bags.
Minister for the Environment, The Hon Meaghan
Scanlon MP, joined the Boomerang Alliance in April
to announce the rollout of Plastic Free Places to
hospitality venues in Brisbane, Logan, Ipswich, Gold
Coast, Sunshine Coast, Moreton Bay and Redlands
as well as hotels and other accommodation providers
across Queensland. Ms Scanlon said more than 600
businesses in the state have proven that eliminating
single-use plastics can be done.
“We know the harm these types of plastic can cause –
we’ve seen plastic bags in Sunshine Coast waterways
from 30 to 40-years-old.
“Some businesses might already have measures in
place, some might not. This free program is about
helping business owners either get started or take it to
the next level.
“The majority of Queenslanders are already taking
steps to cut out single-use plastics, and together with
many business owners they want to see it cut out from
the places they dine, shop and stay at,” she said.
Considering more then 85% of contamination in iconic
Queensland destinations such as the Great Barrier
Reef is caused from microfibres and plastics in the
water, the reduction of single-use plastics in hotels and
pubs is vital in protecting environments visited heavily
by tourists.
Boomerang Alliance Campaign Manager Toby
Hutcheon said in the past four years, the Plastic Free
Project has proved that, by establishing good working
relationships with hospitality businesses and providing
helpful advice on packaging, they can eliminate
problem plastics from use.
“This expansion means that the project can be
active across South-East Queensland and help local
businesses in the way that we have achieved in other
regions of the state.
“Hotels and cafés can play a big part in helping
Queenslanders make the switch away from disposable
packaging,” she said.
QHA REVIEW | 12

LATEST NEWS & GREATEST
NOT THIS TIME
WHILE THE EUROPEAN UNION WAS SUCCESSFUL IN LIMITING AUSTRALIA’S USE OF THE TERM ‘CHAMPAGNE’,
THEIR MOST RECENT ATTEMPT AT RESTRICTING THE COUNTRIES USE OF ‘PROSECCO’ WASN’T SO LUCKY.
QHA REVIEW | 14
Geographic indicators, or protections put in place for
the names of certain foods and drinks, are the reason
why local Australian winemakers lost the right to call
their sparkling wine ‘Champagne’ in 2010.
After the European Union recently tried to claim
‘Prosecco’ as a geographical indicator as well, new
research from Australian universities have confirmed
that the wine is indeed named after a grape variety, not
a geographical location in Italy.
The report is the culmination of five years’ worth of
research by Professor of Law Mark Davison at the
Faculty of Law at Monash University in conjunction
with Macquarie University, and demonstrates
indisputable historical proof that Prosecco is a grape
variety dating back as far as the 1700s.
It also highlights the broad international recognition
of such and shines a light that in 2009, the Italian
Government and European Union were unjustified in
changing the Prosecco grape variety to ‘Glera’ and
then expanding the Prosecco region to include a town
of the same name.
Professor Davison simply said the evidence speaks for
itself.
“Prosecco has been recognised as the name of
a grape for centuries, but not as a geographical
indication. Protecting the term as a geographical
indication is a cynical attempt to avoid competition
from Australian wine producers,” he said.
This is brilliant news for Australian winemakers, as
losing the right to use the term ‘Prosecco’ would
create an incredible blow to the $200 million Prosecco
business in Australia with the grape being grown in 20
regions nationwide.
In an effort to give the Australian wine industry,
stakeholders and the public a say on proposed, new
and updated European Union geographical indicators,
the Australian government opened a public objections
process over the matter.
Chief Executive Officer of Australian Grape and Wine,
Lee McLean, said this report confirms the importance
of making sure the government receives as many
submissions into this process as possible.
“The risks of banning the ability of our industry to use
well-established grape variety names are significant
and have the potential to cause widespread damage
to our sector and the regional communities it
underpins,” he said.

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NOT JUST IN IT

LATEST AND GREATEST
The Osbourne Hotel, Fortitude Valley
LIVEN IT UP
IN THE MODERN HOSPITALITY INDUSTRY, PLANTS ARE ESSENTIAL ELEMENTS THAT BENEFIT ARCHITECTURE,
INTERIOR DESIGN AND VISITOR WELLBEING, AND SHOULD BE KEPT IN MIND WHEN SPRUCING UP A HOTEL OR PUB.
QHA REVIEW | 16
This month, we are featuring The Doonan – the
glorious new addition to The Comiskey Group’s
portfolio that’s making waves due to its lush décor and
significant ties with nature. Now more than ever plants
are making a big statement in hotels and pubs, with
the trend of leafy interiors continuing to make itself
known as people crave more contact with nature after
years of on-and-off lockdowns.
Plants are seen to thrive everywhere in modern
accommodation and hospitality and are favoured not
only because they add character and atmosphere to
a space, but also improve the overall health, wellbeing
and productivity of staff and guests.
A University of Technology Sydney study provided
measurable evidence on how plants clear the air
and calm the mind. According to them, over 80% of
Australians live in urban areas, spending 90% of their
time indoors where the air pollution is 2 to 10 times
higher. The study confirmed that indoor plants can
raise spirits and reduce feelings of stress and fatigue
by removing pollutants such as CO2, cleansing stale
air and minimising symptoms such as headaches, sore
eyes, loss of concentration and feelings of stuffiness.
This is perhaps why we are all naturally drawn to the
harmonious, peaceful company of plants – so much so
that there is an entire industry dedicated to perfectly
replicating them in plastic, which is quite a strange
thing when you think about it.

LATEST AND GREATEST
While plastic plants may seem an easy alternative
to the care of a living being, the thing about artificial
foliage is they can look cheap, dirty and unpleasant,
especially in areas of hospitality where cleanliness,
atmosphere and first impressions are everything.
They are also full-on dust magnets. While real plants
naturally purify the air, fakes naturally contaminate
it. This isn’t only a problem for a patron’s health in
general, but also for a venue’s look (we have all seen
plastic plants covered in a thick, furry mass of grey).
Considering this, watering the real thing every now
and then sure beats allocating time to wipe down
countless plastic leaves and stems.
Not only are plants healthy and uplifting things, but
they also act as handy pieces of art that break up
cold spaces and create interest. Just like art, plants
are varied in colour, shape, size and personality and
will suit any hospitality aesthetic and space including
common rooms, bedrooms, bathrooms and dining
areas.
While venues obviously shouldn’t be expected to
create elaborate gardens and ecosystems with
pollinators like The Doonan, even the inclusion of a
singular potted succulent next to an entrance will
make a noticeable difference to the look and feel of a
hotel and pub. Listed below are some plants picked
specifically for their low maintenance, accessibility,
love of the indoors and tolerance of the Queensland
climate.
DEVIL’S IVY
Epipremnum aureum
Full of personality and resilient to infrequent watering
and neglect, this leafy trailing vine is ideal to place in
a main lobby area where it can explore and tangle
itself around objects such as a feature wall or desk.
Not only is it beautiful and fun to look at, but it’s also
tolerant of low natural light and only requires watering
about once a week.
ZANZIBAR GEM
Zamioculcas
Graceful and lush with thick stems, these plants
are often mistaken as plastic due to how shiny and
perfectly oval their leaves look. Their full, boubous
shape is due to their ability to hold lots of water, so
they are extremely hardy and only need to be watered
once every couple of weeks as long as they have
some indirect natural light.
SWISS CHEESE PLANT
Monstera deliciosa
A favourite for its unique look and incredible resilience,
the plant is ideal for indoor spaces and brings a
luxurious, relaxed feel to any space with its large,
beautifully shaped leaves. It is a perfect addition to any
Queensland venue as it thrives in humid environments
with indirect natural light.
MADAGASCAR DRAGON TREE
Dracaena
marginata
This plant is
known as one
of the easiest indoor
plants to maintain and can grow
up to two metres indoors – perfect for
making a statement in a main lobby area. The
Dragon Tree has thin tufts of leaves with a
beautifully shaped trunk. It favours
bright conditions and only
needs enough water to
keep the soil moist.
FIDDLE LEAF FIG
Ficus lyrata
A plant known for its large, glossy leaves and
sculptural nature. It is perfect for placing
in a large pot and softening cold spaces.
The Fiddle Leaf Fig is right at home in
Queensland’s climate, as they need to be kept
steadily moist and in a warm room with bright
filtered light where possible.
QHA REVIEW | 17

FEATURE
THE SECRET
GARDEN
TUCKED AWAY IN THE SCENIC NOOSA
HINTERLAND AND DELICATELY ENSCONCED
IN GREENERY IS THE COMISKEY GROUP’S
NEWEST GEM OF THE QUEENSLAND
HOSPITALITY INDUSTRY – THE DOONAN.
QHA REVIEW | 18
We all know them by now – the familyowned
Brisbane company responsible
for such cherished venues as Sandstone
Point Hotel and Eatons Hill Hotel. The
Comiskey Group’s ability to seamlessly
blend style, function and entertainment
while highlighting the beauty of
Queensland’s environment is what makes
their venues so renowned in the industry
– and The Doonan is certainly no different.
Having partnered with Noosa locals, longtime
friends and hospitality veterans, Josh
Jones and Neville Allen, The Comiskey
Group were able to open The Doonan
with confidence that together, the team
would be able to pull off something very
special for the community.
Toni Forrest, group marketing manager
of The Comiskey Group, justified their
confidence after she said The Doonan
has received an unprecedented amount
of support from the community, with lunch
and dinner reservations being almost fully
booked for two months in advance.
WORDS: AMBER O’DELL
PHOTO: AXIS PRODUCTIONS AU

FEATURE
QHA REVIEW | 19

FEATURE
“Prior to opening, the venue had over 4,000 people
sign up to be notified when bookings were available
– it was a highly anticipated opening. The hotel has
received rave reviews online and has been wellreceived
by locals who seem to be ecstatic to have a
new venue to enjoy closer to home.
“Time and time again, the main topic brought up
by visitors is the venue’s unique character and
atmosphere which was a major focus from the very
start of the development,” she said.
The building’s exterior is certainly one of the first
things mentioned when discussing The Doonan. The
feel of the venue pays tribute to the land’s rich history,
where a German restaurant with a landmark red
roof and a traditional German-style façade originally
stood. The iconic building still exists but has been
fit-out with the venue’s signature design aesthetic,
showcasing the homely textures of exposed brick
and timber combined with thriving greenery.
Plants, hanging lights and olive trees adorn every
nook and cranny of the venue, making it feel more
like a boutique plant nursery than a pub. Toni said it
was very important for The Doonan to enhance its
lush surroundings, as the venue was always intended
to celebrate its location and community with a focus
on local produce and leafy surrounds.
QHA REVIEW | 20

“GIVING VISITORS A TASTE OF THE FOOD
AND OUTDOOR LIFESTYLE SO CHERISHED
IN QUEENSLAND IS SO IMPORTANT. THE
VENUE OFFERS A UNIQUE ALFRESCO DINING
EXPERIENCE IMMERSED IN GREENERY, AND THE
MENU ITSELF TAKES ADVANTAGE OF THE FRESH
HOME-GROWN HERBS ON THE PROPERTY...
QHA REVIEW | 21

FEATURE
QHA REVIEW | 22
The Comiskey family

FEATURE
“Giving visitors a taste of the food and outdoor
lifestyle so cherished in Queensland is so important.
The venue offers a unique alfresco dining experience
immersed in greenery, and the menu itself takes
advantage of the fresh home-grown herbs on the
property.
“The old building is the only fully indoor space at the
venue but is surrounded by striking structures. Soft
archways of recycled brick and pointed ceilings offer
protection from the elements, and the absence of
walls allow for an open-plan and unique layout,” she
said.
“The expansion out from the German-style building
features an open-plan alfresco design with plenty
of charm. The Doonan’s owners knew they wanted
to open a venue with plenty of character and took
inspiration from The Farm in Byron Bay and The
Grounds of Alexandria in Sydney,” she said.
Just a stone’s throw from the famously pristine
beaches of Noosa, the location of the property
was obviously a major drawcard for The Comiskey
Group. Of course, all great projects share their own
unique set of difficulties, with the venue’s prime
position seeming to be the root of the development’s
biggest problem.
As addressed by the Director of The Comiskey
Group, Rob Comiskey, the local council struggled
to understand the concept the group presented,
and as such the project ended up in the Planning
and Environmental Court. The process of approval
was very costly for the group and took many years to
resolve, which delayed bringing the venue to fruition.
However, like most things that are hard earned, the
results were clearly spectacular and worthwhile,
with The Doonan’s location being one of its most
remarkable features.
Toni said The Comiskey Group purchased the land
at Doonan 17 years ago due to its great visibility, its
placement on a busy road and it being less than 10
minutes away from the tourism destination of Noosa.
“The group believed the property would not only
become a frequent local hot spot but a tourism
destination within minutes from popular beaches and
hinterland attractions. Its natural surrounds mean the
venue still feels remote and benefits from having lots of
space, plenty of foliage and peace and quiet – all while
being easily accessible for all.
“The Doonan places a strong focus on creating a
location which the tight-knit community can enjoy
and be proud of. Josh and Neville are Noosa locals
themselves, and continually consider what the
community want in their neighbourhood while also
trying to offer something special that they didn’t know
they needed. The pub’s designer landscaping and
striking architecture were carefully engineered to create
a destination worth talking about,” she said.
QHA REVIEW | 23

FEATURE
The venue has no shortage of facilities and features,
boasting indoor and outdoor dining, beer gardens,
bars, a pizzeria, ice creamery, cellar door and multiple
function spaces. Toni said The Doonan keeps the
family-friendly experience at the forefront of its
operation, with the venue having expansive lawns for
kids to run around on and a new playground coming
soon.
“It has been said by a visitor that there aren’t
many establishments that are both kid-friendly and
Instagram-worthy – this comment stood out to the
team, who really did aim to provide a space that both
kids and adults could enjoy.
“The venue did not compromise on aesthetics to
accommodate children but cleverly designed a space
that doesn’t compromise on their experience either.
Even the playground will be true to the look and feel of
The Doonan, you won’t see a stock-standard plastic
playground popping up here anytime soon,” she said.
“THE DOONAN ALSO HAS ITS VERY OWN BEE
HIVES ON-SITE MAINTAINED BY BRISBANE-
BASED BEEKEEPERS, A GREEN SOUL.
When dining at the pub, expect nothing short of
environmentally conscious and locally sourced food.
Even the pub’s pizzas are garnished with homegrown
herbs picked from the venue’s thriving planter
boxes. In addition to offering an Italian-inspired dining
experience, The Doonan also delivers a menu full of
pub favourites complete with its own unique flair.
QHA REVIEW | 24

FEATURE
Attached to the pub is also a cellar door and
Bottlemart, which stocks all the beverages you’d
expect from a well-established liquor store, from highend
and popular drinks to locally brewed and distilled
products. Separate from the cellar door, the perfect
setting to enjoy a refreshing drink in the garden is the
venue’s bar, which offers premium and local beverages
as well as everyone’s favourite on a hot afternoon –
frozen margaritas.
Toni mentioned the hotel also celebrates local
produce, supporting nearby suppliers including Noosa
Reds, a local grower of truss tomatoes known for
exceptional quality.
“Noosa Reds grow their tomatoes hydroponically in
hothouses in Doonan and produce an array of brightly
coloured, burstingly ripe and full flavoured tomatoes
within walking distance from the venue.
“Should the venue be able to accommodate it, the
pizzeria menu is usually available to walk-ins without a
booking. The Doonan’s pizzas receive plenty of praise
and for good reason. Hand-stretched, rustic-style
pizzas come fresh out of our Marana rotary oven.
“The Doonan also has its very own bee hives on-site
maintained by Brisbane-based beekeepers, A Green
Soul. The colony of resident Australian Native Stingless
Bees not only produce the honey for sale at the venue
but dutifully pollinate crops at The Doonan, creating a
healthy environment and flourishing gardens.
“The bees produce sugarbag honey each year which
visitors can take home! A healthy hive such as the
one on-site may contain up to approximately 10,000
individual bees and generate up to 300 new bees each
day,” she said.
QHA REVIEW | 25

FEATURE
What’s truly remarkable about the venue is its care
in showcasing the identity and environment of its
local area – something which The Comiskey Group
just always happens to get right. The Doonan is no
ordinary pub, it’s an experience which celebrates the
community from its outdoor lifestyle to the people
within it and motivates other hotels and pubs in the
industry to break the mould and embrace the land their
venue is placed on.
If you wish to visit Doonan’s secret garden, Toni said
bookings are essential should you wish to order from
the main menu, however, walk-ins for drinks are
usually permitted.
“The Doonan is currently working with a well-known
local event which will likely be hosted at the venue
later this year, keep an eye out for details! The venue
will also be available for function bookings in the near
future,” she said.
QHA REVIEW | 26

FEATURE
QHA REVIEW | 27

ATTORNEY-GENERAL
The Honourable Shannon Fentiman MP
PREVENTING AND RESPONDING
May is Domestic and Family Violence Prevention
Month and this year the Palaszczuk Government is
shining a light on the issue of coercive control.
Domestic and family violence (DFV) is not always
physical violence, it can take many forms. All forms of
domestic and family violence are serious and never
okay.
Coercive control is at the core of DFV. It is a pattern of
behaviours perpetrated against a person to create a
climate of fear, isolation, intimidation and humiliation.
We are committed to criminalising coercive control in
Queensland, with the Domestic and Family Violence
(Combating Coercive Control) and Other Legislation
Amendment Bill 2022 passing earlier this year.
The legislation strengthens laws to address the
patterned nature of coercive control and lays the
foundation to create a standalone offence of coercive
control later this year.
Workplaces also play an important role in preventing
and responding to DFV.
It’s important you know how to recognise the signs
that an employee may be experiencing violence,
including coercive control. Behaviours that may signal
a person is experiencing coercive control include:
• excessive or unexplained absences or lateness
• a sudden or sustained drop in productivity
• social withdrawal
• frequent or unusual work breaks, or unusual start
and finish times
• anxiety or fearfulness
• inability to attend work-related trips or events
• personal calls, texts or visits that cause the
employee distress.
Being able to identify these behaviours as possible
DFV indicators gives managers and co-workers the
opportunity to provide employees with support and
help them explore their options.
To learn more about how you can support an
employee who is experiencing domestic and family
violence, visit qld.gov.au/domesticviolence
Get involved in Domestic and Family Violence
Prevention Month 2023, visit www.qld.gov.au/
dfvpmonth
If you, or someone you know, is experiencing domestic
and family violence – support is available.
You can contact DVConnect Womensline on 1800
811 811 (24 hours, 7 days) or DVConnect Mensline on
1800 600 636 (9am-midnight, 7 days).
If you are, or someone else is, in immediate danger -
call Triple Zero (000) and ask for Police.
QHA REVIEW | 28

Victoria Thomson OLGR
GAMBLING-RELATED EXCLUSIONS
There are over 7500 people subject to gamblingrelated
exclusions from Queensland’s hotels and
pubs. This includes self-exclusions and venue-initiated
exclusions.
Exclusion from a licensed premises, or gaming
machine areas within a premises, is a significant harm
reduction measure designed to help people manage
their gambling, particularly those who have problems
with gambling.
It is important to understand that it can be very difficult
for some people to control their urge to gamble, even
when they recognise the negative consequences of
their gambling. International research suggests that up
to 50 per cent of people breach self-exclusion orders.
The Office of Liquor and Gaming Regulation (OLGR)
provides detailed information and guidance to help
licensees and staff adopt reasonable steps to prevent
an excluded person from entering or remaining in
areas from which they are excluded.
Read Guideline 16: Preventing excluded persons
entering or remaining on licensed premises at
www.publications.qld.gov.au to learn more about the
measures venues are expected to adopt.
If an excluded person is attempting to enter, or is
located in a gaming machine area, they must be asked
to leave or escorted out of the area or venue in an
orderly and sensitive way. You should also consider
assisting the person to contact a gambling help
service.
By Queensland law, licensees and staff must refuse
to pay credits or winnings if they reasonably believe
a contravention of the Gaming Machine Act 1991
has occurred – such as a breach of an exclusion.
While rare, we have seen this happen in Queensland,
including as recently as this year where a patron
was only identified as excluded after winning a large
jackpot.
Licensees must report all exclusion contraventions to
the OLGR.
Failure to take reasonable steps to prevent excluded
people from entering or remaining in areas from which
they are excluded can result in a maximum penalty
of more than $33,000 for a licensee or $5,000 for
another person such as an employee. Penalties can
also apply for the individual.
The impacts of allowing an excluded person to gamble
extend far beyond financial penalties for the venue and
the individual. It is a complex issue which can lead to
a range of heartbreaking consequences. There can be
significant negative impacts on the excluded person’s
physical, emotional, social and financial welfare as a
result of gambling which may extend to their family,
friends and the broader community.
We all have a role to play in minimising the negative
impacts of gambling on Queenslanders, particularly
those vulnerable to gambling harm.
Hotels and pubs have a social responsibility to
keep their customers and communities safe. Staff
working in hotels that offer gaming are on the front
line of customer care, including the important role of
managing exclusions.
Learning more about gambling-related exclusions
and implementing effective policies and procedures
to manage exclusions at your venue, is a central
component to meeting your responsibility.
For further information about gambling-related
exclusions, visit business.qld.gov.au/industries/
hospitality-tourism-sport/liquor-gaming/gaming/
exclusions
QHA REVIEW | 29

SUPERANNUATION
CONTINUING TO SUPPORT YOUR STAFF
OVER THE SHORT AND LONG TERM
Hostplus has created a suite of simple educational
videos that your staff may find beneficial. The bitesized
content is available at hostplus.com.au/videos.
It covers everything from compound interest to
investment options. Whether your staff are new to
super, or approaching retirement, our explainer videos
may help them plan for the future they want.
In particular, our video, ‘What to expect when you
meet a financial planner’, is a useful starting point for
anyone who’s unsure if financial planning is right for
them. It explains what the initial meeting involves, and
some of the things that might be discussed.
On the investment side of super, market volatility
continues to be a theme in 2023. After a positive
start in January, share markets declined once more in
February.
In super, depending on your circumstances, it may
be more important to focus on the long-term returns,
rather than the short-term noise. Hostplus’ Balanced
option, in which most of our members are invested,
continues to perform strongly over the long term.
Across 10, 15 and 20 years, it remains the leading
performer against its peers. 1 The option has delivered
8.35% p.a. to members over 20 years to 28 February
2023.
As SuperRatings’ Fund of the Year 2023, we’re proud
to deliver our members, and your staff, low admin fees
and strong long-term returns. Ultimately, that means
more super for their retirement. That’s a plus. Find out
more about all the positives Hostplus offers your staff
at hostplus.com.au/choose
QHA REVIEW | 30
1
Hostplus analysis based on SuperRatings Accumulation Fund Crediting Rate Survey – SR50 Balanced (60-76) Index, February 2023. Past
performance is not a reliable indicator of future performance and should never be the sole factor considered when selecting a superannuation fund.
Ratings are issued by SuperRatings Pty Ltd ABN 95 100 192 283 AFSL 311880 (SuperRatings). Ratings are general advice only and have been
prepared without taking account of your objectives, financial situation or needs. Consider your personal circumstances, read the product disclosure
statement and seek independent financial advice before investing. The rating and awards are not recommendation to purchase, sell or hold any
product. Past performance information is not indicative of future performance. Ratings are subject to change without notice and SuperRatings
assumes no obligation to update. SuperRatings uses objective criteria and receives a fee for publishing awards. Visit https://www.lonsec.com.au/
super-fund/ratings-and-awards/ for ratings information and to access the full report. © 2022 SuperRatings. All rights reserved.
Hostplus has engaged Industry Fund Services Limited (IFS) ABN 54 007 016 195, AFSL 232514 to facilitate the provision of personal financial advice
to members of Hostplus. Advice is provided by financial planners who are Authorised Representatives of IFS. Fees may apply for personal financial
advice; for further information about the cost of personal advice, you can speak with your financial planner or visit our website www.hostplus.com.au.
Information to help you decide whether you want to use personal financial advice services being offered is set out in the relevant IFS Financial Services
Guide, a copy of which is available from your financial planner.
Hostplus has engaged Link Advice Pty Ltd ABN 36 105 811 836, ASFL 258145 to facilitate the provision of limited personal financial advice to
members of Hostplus via the web-based product SuperAdviser.
Issued by Host-Plus Pty Limited ABN 79 008 634 704, AFSL 244392 as trustee for the Hostplus Superannuation Fund (the Fund) ABN 68 657 495
890, MySuper No 68 657 495 890 198.
This information is general advice only and does not take into account your personal objectives, financial situation or needs. You should consider if this
information is appropriate for you in light of your circumstances before acting on it. Please read the relevant Hostplus Product Disclosure Statement
(PDS), available at hostplus.com.au before making a decision about Hostplus. For a description of the target market, please read the Target Market
Determination (TMD), available at hostplus.com.au.

QHA REVIEW | 32
INSIGHTS

INSIGHTS
IMPECCABLE SERVICE
THERE’S AN AGE-OLD PIECE OF WISDOM THAT GOES SOMETHING ALONG THE LINES OF,
‘A COMPANY IS ONLY AS GOOD AS ITS PEOPLE’. WELL, IF THAT ADAGE IS ANYTHING TO
GO BY, FORTITUDE BREWING AT MOUNT TAMBORINE IS IN GOOD HANDS.
You see, a few days after Christmas I lost
my dad, who was my best mate. Amid
struggling with the emotional toll of such
a big loss, there was of course the added
stress of funeral arrangements and finding
a possible venue to meet with family and
friends to celebrate dad’s life.
I sent out a few late-night emails to various
local establishments in the area and made
some subsequent phone calls the next day
and arrived at a decision pretty quickly.
While some venues were busily passing
me from one manager to another, and to
be fair it must be said it was the extremely
busy Christmas/New Year period, it was the
function manager at Fortitude Brewing who
immediately put my mind at ease.
The manager’s name is Trish Nuccignat. Her
reply to my initial email was prompt, despite
it being her day off, and went as follows:
“Firstly, I would like to offer our sincere
condolences to yourself and families on the
loss of your loved father. I am not at work
at the moment however when I saw your
email, I was pretty sure you would like an
answer quickly, so you are able to organise.
I am unsure what other bookings we have
locked in for that day, but I am sure we can
help you. Maybe we can have a quick chat
on the phone over the next couple of days
to get exactly what you require or expect. I
can be contacted tomorrow or Sunday on
(mobile number). If I don’t answer, please
send me a text and I will ring back as soon
as possible.”
When Trish and I got to speak the very
next day, she was just so incredibly
accommodating and keen to take the
hassle of organising the function off my
hands. Drinks, food, cheese platters – you
name it, “Leave it with me, I will organise
it. You have enough to worry about right
now,” was her reply. This is what good old
Australian hospitality is all about and what
we, as a nation, pride ourselves on. It is so
pleasing to see such service is alive and
well at Fortitude Brewing. A sincere thanks
to you Trish and the team at Fortitude
Brewing for making our day so memorable
for all the right reasons.
Fortitude Brewing is located on Tamborine
Mountain in Queensland’s Gold Coast
Hinterland. It’s an idyllic spot, a few degrees
cooler than the rest of the area in Summer
and just as appealing in Winter, or even
more so. Fortitude delivers a range of beers
that are well-balanced, bringing together
top-quality ingredients and an integrity to
the brewing process that delivers bold and
strong flavours across the range that linger
refreshingly on the palate.
Words: Dave Swan
QHA REVIEW | 33

FOCUS
WALL-TO-WALL
IF QUEENSLAND’S THRIVING CRAFT BEER SCENE
TELLS US ANYTHING, IT’S THAT PEOPLE WOULD
LOVE THE CHANCE TO BROWSE WEIRD AND
WONDERFUL BREWS OF ALL KINDS IN THEIR
LOCAL BOTTLE SHOPS.
QHA REVIEW | 34
The common story for the majority of Australia’s
home-grown craft is that you can only get your hands
on a can if you order online, go to the craft breweries
themselves or scour the internet for rare locations
lucky enough to sell them.
However with the insurgence of craft beer, this
inaccessibility is actually starting to shift in the
industry, especially in communities as craft crazy as
the Sunshine Coast. If you’re ever in Kawana Waters,
drop into Birtinya Cellars by Cellarbrations and you’ll
be pleasantly surprised to find fridges lined with rows
upon rows of colourful craft in a bottle shop that
stands out from the rest.
Scott Armstrong, managing director of Sunshine Coast
Hotels and overseer of Birtinya Cellars, said they were
aware they received less foot traffic then other bottle
shops in the area, so they really wanted to be a point
of difference.
“There is a very strong market on the coast for craft
and we considered that it was relatively untapped
at the time. So we wanted to make the store a
destination rather than a convenience bottle shop.
“We have a lot of local craft breweries and the
community love to get behind their product, so the
market is very strong. Additionally, craft beer has a
stronger customer pull and returns a higher gross
profit then regular domestic beer.
“The craft beer market also flows on to the wine sector
as people are willing to try new and different things,”
he said.
It would be fair to say craft beers bubbled to the
surface of Australia’s liquor industry at a time where
traditional beer was slowly losing its momentum with
younger crowds. This shift saw a rise in experimental
drinks and the attitude that the more creative and
interesting your flavour combinations and brewing/
distilling style were, the more attention your product
would get.
Craft beers cater to this shift not just with their
idiosyncratic flavours and enthusiasm for varied
brewing techniques, but also with their broad strokes
in can art design, voice and overall branding. Craft
breweries are simply defined by their smaller scale and
independent operations, meaning they often embrace

their identity and location while using inspiring
ingredients such as exotic hops, fruits and unique
flavour profiles and combinations.
Scott said when this craft beer explosion occurred
several years back, it made the big breweries really
stand up and pay some attention.
“Soon all of the bigger breweries were all acquiring
their own craft, such as 4 Pines, Balter and most
recently Stone & Wood. The industry has really
revitalised beer which was in decline for many years.
“In general, it has also brought the younger
demographic back to exploring and tasting the latest
and greatest. It really filled a gap we could see opening
with those classic beers as their drinkers got older and
young people were turning to RTD’s,” he said.
So, in considering Australia’s bright, bubbly and
bustling craft landscape, why is the wall-to-wall supply
of craft beer in Birtinya Cellars by Cellarbrations such a
rare, exciting find?
Scott said although the industry is increasingly seeing
a lot of stores adopting specialty craft ranges, there
are reasons why many bottle shops may not be able
to accommodate for them.
“The key is to have the staff in your store that are really
passionate about craft and can talk craft beer with
customers. It’s definitely a category that is specialised
and unfortunately those knowledgeable staff are not
always available.
“Craft beer does demand a large amount of fridge
space and takes a lot of time to keep fully abreast of
market trends, so this is why many stores find this
space difficult to specialise in.
“It’s important promoting craft beer in Queensland,
as we have some of the best breweries right here in
our back yard. While the industry is strong, we have to
promote, as it’s what a big majority of our customers
are seeking,” he said.
QHA REVIEW | 35

INSIGHTS
QHA REVIEW | 36
NO MAN IS
AN ISLAND
BUT IT SURE LIFTS YOUR SPIRITS TO SAVOUR ONE
Words: Dave Swan

INSIGHTS
A VISIT TO VANCOUVER IS NOT COMPLETE
WITHOUT VENTURING TO GRANVILLE ISLAND,
AND WHILE THERE, IT’S A MUST TO DROP
BY THE ORIGINAL HOME OF THE FAMED
GRANVILLE ISLAND BREWING.
Sure, most of Granville Island beers might now be
brewed at Kelowna, in the Okanagan Valley not far
from the special ski resorts of Silver Star and Big
White, but their original brewhouse is still the spiritual
home and was most definitely on my bucket list
while in town. Located directly under the Granville
Bridge that crosses False Creek into downtown
Vancouver, its quaint, rustic warehouse appeal is
undeniable and no doubt part of the reason behind
the proliferation of craft breweries that ensued.
Indeed, founded in 1984, Granville Island Brewing
claims to be ‘Canada’s first microbrewery’. In 1989,
it was sold to the wine conglomerate Andrew Peller
Ltd and then in 2009, it was bought by Creemore
Springs, a subsidiary of Molson Coors, which is
reportedly now the third largest beer corporation
in the world. Today, of the 198 breweries in British
Columbia, Granville Island Brewing is the seventh
largest behind industry heavyweights Labatts,
Molson and Okanagan Spring Brewery.
The original brewery at Granville Island continues
to manufacture some of the company’s products
and offers daily beer-tasting tours. The taproom
within has eight beers on tap, one of which is
generally a small batch limited release only available
at the brewery. Visiting with family, I was only given
a set amount of time to sample their wares, but
I was determined to make my way through all
eight varieties (no tasting paddles here thank you).
Nonetheless, I only managed four in my allotted time
slot, but it was fun all the same. My favourites, which
I subsequently ordered throughout our two weeks
travel in Canada, was their Juice Box Hazy IPA and
Kitsilano Juicy IPA. In case you hadn’t figured it out
already, I have a penchant for punchy IPAs, so I was
certainly at home with Granville Island Brewing.
With another item on my Vancouver visitation bucket
list ticked, I happily sauntered out of the Granville
Island Brewery content, with a belly full of beer and in
search of a BeaverTail (a Canadian delicacy made up
of fried dough pastry with helpings of maple syrup in
case you were wondering).
QHA REVIEW | 37

INSIGHTS
QHA REVIEW | 38
SIDE NOTE
Granville Island is a small cultural, dining and
retail precinct located across False Creek from
Downtown Vancouver under the southern end of
the Granville Street Bridge.
The peninsula was originally a sandbar that was
used by the Musqueam Indian Band and the
Squamish people as a fishing area. Interestingly, the
city of Vancouver back then was called Granville
until it was renamed in 1886, but the former name
was kept and given to Granville Street and the
rickety wooden Granville Street bridge that spanned
the small inlet known as False Creek.
This sandbar would eventually become Granville
Island following a reclamation project in 1915 to
create a 14-hectare
industrial area
connected to the
mainland by a
THE AREA HAS ALSO BECOME VANCOUVER’S
PREMIER ARTISTIC AND CULTURAL HUB AND
IS HOME TO NUMEROUS PERFORMING ARTS
THEATRES, ARTISANAL JEWELLERS, ART
GALLERIES AND DESIGNERS FURTHER ADDING
TO THE ISLAND’S CHARM.
combined road and rail bridge at its south end. It was
originally called Industrial Island, but Granville Island,
named after the bridge, that ran directly overhead, was
the name that stuck.
In the 1970’s, Granville Island began a transformation
from an industrial precinct to now one of the most
popular public spaces in Vancouver.
The Granville Island Public Market was established
in 1979 as a location where farmers and other fresh
food suppliers could sell to consumers. Today it is
home to more than 50 independent food purveyors
and contributes to the island’s appeal as a renowned
culinary destination. It’s here where customers can
purchase the freshest of fresh produce, meat, fish,
seafood, cheeses and other products, many of which
are locally sourced.
The area has also become Vancouver’s premier artistic
and cultural hub and is home to numerous performing
arts theatres, artisanal jewellers, art galleries and
designers further adding to the island’s charm.

INSIGHTS
QHA REVIEW | 39

LEGAL MATTERS with Curt Schatz
PLANNING FOR SUCCESS AT YOUR NEXT EVENT
If you are considering holding an event where you will
be supplying liquor, but cannot accommodate for, or
prefer to hold this event at premises which are not part
of the licensed area under your liquor licence, you will
need to obtain a permit for the event from the OLGR.
Planning for such events can be stressful and requires
consideration of various moving parts. Below is a
summary of points to consider during your planning
for an event where you require a permit for the sale or
supply of liquor.
Commercial public event permit
If you are planning to sell or supply liquor at an event
or occasion that:
a) is open to the public or casual attendees; or
b) is not restricted by personal invitation (for example a
birthday party or corporate luncheon); or
c) involves payment of an admission fee or fee for
entertainment or services at the event; or
d) is publicly advertised; and
e) the event is held somewhere other than your main
licensed premises.
If the event is considered a ‘public event’, and in
accordance with Section 102 of the Liquor Act 1992,
you will require a commercial public event permit in
order to sell or supply liquor at the event.
If you are a holder of one of the following categories of
liquor licences, you may apply for a Commercial Public
One-Off Event Permit (Permit):
a) commercial hotel licence;
b) subsidiary on-premises licence;
c) subsidiary off-premises licence;
d) nightclub licence; or
e) artisan producer licence.
Unless you hold an artisan producer licence, your
liquor licence must be endorsed with a permanent
catering away condition so that your application for
a Permit can be approved. If you do not have this
condition endorsed on your liquor licence, you will
need to apply for this endorsement along with your
application for a Permit.
Planning for success
To be successful in obtaining a Permit, you should
ensure that you have planned the event appropriately.
This includes consideration of:
• properly defining the area for which you require the
Permit;
• ensuring the event is appropriately monitored;
• ensuring the proposed event, including any
entertainment, does not cause undue disturbance
or inconvenience to local residents; and
• obtaining the appropriate consents and approvals.
QHA REVIEW | 40

Curt Schatz
LEGAL MATTERS
In preparing an application for the Permit, you must
have details of the dates and times for the event, the
location of the event, how you intend to define the
event area (for example by ropes, temporary fencing
etc.), and what you intend to serve attendees of the
event.
You will also need to engage/roster specific personnel
to ensure you have a bar/duty manager and security
that will be available throughout the event. Further
details of the operations of the event should be
outlined in an Event Management Plan. This Event
Management Plan should address all the points in the
OLGR event management planning guide, which can
be accessed at www.publications.qld.gov.au.
A copy of this Event Management Plan will need to
be lodged with OLGR, along with a site plan which
includes the following minimum details:
• marking for all entrances and exits;
• the bar/service area;
• emergency access routes;
• stage location (if any);
• seating arrangements;
• security locations;
• water, food or vendor sites; and
• toilet facilities.
Other consents
Whether the event premises is controlled by the local
council for the area, or by private owner of the land,
you will need to obtain consent from the relevant party/
individual to hold the event on the proposed dates and
times. The local council or owner may have specific
conditions for granting their consent to the event
being held on their premises, therefore it is important
to approach them early in the planning stage for an
event, to ensure that the parties have agreed on any
conditions by the time you are ready to apply for the
Permit.
You will also need the local police to be made aware
of the proposed event and provide their endorsement.
OLGR will confirm this with the local police when
considering a grant of the Permit.
It is important that you prioritise the requirements for
the Permit in the initial planning of your public event as
any applications for a Permit must be lodged at least
28 days in advance of the event. If granted, the Permit
may impose conditions which will be noted on the
liquor licence and apply to the event for its duration.
There are no caps on the number of off-site event
permits which may be approved each year, in contrast
to the extended trading hour permits discussed in our
last article.
If you are planning your next event and require
assistance with preparing for and obtaining a Permit,
please feel free to contact me on (07) 3224 0230.
QHA REVIEW | 41

INDUSTRY ENGAGEMENT
with Damian Steele
YOUR SUPER OBLIGATIONS TO
ENTERTAINERS AND MUSICIANS
QHA REVIEW | 42
Following recent High Court decisions, there has been
increased discussion about potential obligations of
hospitality venues to make superannuation payments
to musicians. This serves as an important reminder to
be aware of your responsibilities as they relate to the
payment of superannuation.
Background and general principles for
superannuation obligations
The Superannuation Guarantee (Administration)
Act 1992 (Cth) (Act) is the governing legislation for
Australia’s superannuation obligations.
Section 12 of the Act defines an employee as:
“a person who is paid to perform or present, or to
participate in the performance or presentation of,
any music, play, dance, entertainment, sport, display
or promotional activity or any similar activity
involving the exercise of intellectual, artistic, musical,
physical or other personal skills is an employee of
the person liable to make the payment.”
Our interpretation of this definition deems persons
engaged to perform music as employees for the
purposes of the Act would therefore be entitled to
superannuation.
Recent High Court decisions have led to the ATO
reviewing its advice and guidance about classifying
workers (as an employee or independent contractor)
for the purposes of superannuation. The ATO is
in the process of reviewing its public advice and
guidance products, and as such, its online tool (which
would generally assist businesses to determine their
superannuation obligations) is offline.

Damian Steele
INDUSTRY ENGAGEMENT
Seek professional legal advice
Superannuation is a complex area of law. The
interpretation provided in this bulletin is general in
nature and does not constitute legal advice. It is
also important to note that unpaid superannuation
obligations can be backdated and for this reason, we
strongly recommend you seek formal legal advice.
To pay or not to pay
Determining whether you are obligated to pay
superannuation to entertainers and musicians is based
on how you engage them. There is no ‘one size fits all’
approach, as it depends on the entertainer’s business
relationship with the promoter or booking agent and
the entertainer’s business model (sole trader, individual,
registered company or partnership).
Generally speaking, businesses are required to pay
superannuation to musicians or entertainers who
are operating as individuals or sole traders. There is
generally no obligation to pay superannuation to a
company, as the company is required to meet its own
superannuation obligations.
To help determine the business relationship, you can
refer to:
1. An invoice from the entertainer, booking agent or
promoter; or
2. A letter of engagement or contract
The following is general guidance on managing
potential superannuation obligations:
1. When engaging entertainers who are sole traders,
ensure you have budgeted to pay super.
2. If you choose to engage sole traders, request their
super details as standard practice as part of a
contract or letter of engagement.
3. If individuals or sole traders do not provide
their fund details because they claim to be
self-employed, businesses should still pay
superannuation into their nominated default fund.
This will help mitigate any future claims.
As previously mentioned, the above information does
not constitute formal legal advice. Please seek advice
from a superannuation professional if you have any
specific questions regarding your own situation.
Recent changes to the superannuation
guarantee
Removal of the $450/month eligibility threshold
Up until 30 June 2022, if an employee was paid less
than $450 (before tax) in a calendar month, you were
not required to pay super contributions in addition
to wages. This threshold has now been abolished,
meaning you are required to pay employees
superannuation, regardless of how much they earn
each month.
Increase in rate
On 1 July 2022, the super guarantee (SG) rate
increased from 10% to 10.5%. The SG rate is
legislated to increase to 12% by 2025, with 0.5%
incremental increases being made at the start of each
financial year. This means on 1 July 2023 the SG rate
will increase to 11%.
ATO provides the following advice
Offering contractors choice of fund
If your contractor is an employee for SG purposes
and entitled to receive SG contributions, they are
generally eligible to choose their own super fund. You
must offer eligible contractors a choice of super fund
within 28 days of their start date. If your contractor is
eligible to choose a super fund but doesn’t, then to
avoid penalties you must request their stapled super
fund details from us.
The ATO’s superannuation guarantee eligibility
decision tool is back up and is helpful
www.ato.gov.au/Calculators-and-tools/Superguarantee-eligibility/
QHA REVIEW | 43

TRAINING AND SAFETY RTO 30826
with Therese Kelly
PARTNERS IN PROGRESS: QHA AND TAFE
QUEENSLAND JOIN FORCES FOR A BRIGHTER FUTURE
Successful businesses know the importance of
providing training and development opportunities
for their employees – it is a wise business strategy,
not only to retain employees, but to create a skilled
workforce for the future.
A partnership between QHA and TAFE Queensland
has been established to provide professional
development opportunities for QHA members and their
employees, in addition to showcasing employment
pathways to high school students and potential new
entrants to the industry. The goal of the partnership is
to produce skilled employees and for the hospitality
sector to be the industry of choice for now and into the
future.
The hospitality industry is one of the largest employers
in Queensland, providing jobs for thousands of people.
With the continued growth and expansion of the
industry, not to mention the scramble to find staff, the
need for skilled and knowledgeable employees has
become increasingly important. That’s why QHA and
TAFE Queensland the have teamed up to create a
partnership that will benefit our industry, members and
employees for years to come.
Through the TAFE system we will be able to offer a
variety of courses and qualifications. TAFE Queensland
is the largest, most experienced training and educator
provider in the state, delivering practical and industryrelevant
training across a range of industries from
entry-level certificates to bachelor’s degrees in more
than 60 locations in Queensland.
One of the key initiatives of the partnership is the
rollout out of traineeships and apprenticeships to help
create a stronger and more sustainable industry for
the future. Traditional learning styles will be adopted to
regional locations, however with the rise of technology
and the increasing demand for flexible learning
options, TAFE Queensland has embraced blended
learning to accommodate remote students. Blended
learning is a mix of online and face-to-face learning,
allowing students to access course material and
complete assignments from the comfort of their own
homes. All trainees and apprentices will be visited face
to face throughout the year.
All areas will be targeted, with offering of qualifications
in:
SIT30821 Certificate III in Commercial Cookery
SIT40422 Certificate IV Hospitality
SIT50422 Diploma in Hospitality Management
BSB30120 Certificate III in Business
BSB40520 Certificate IV in Leadership and
Management and
BSB50420 Diploma in Leadership in Management
This newly formed partnership between Queensland
Hotels Association and TAFE Queensland is an exciting
step forward where QHA members and employees
can feel confident for what comes next and know they
are job ready with the industry-relevant skills.
If you would like further information on traineeships,
apprenticeships and training in general for you or
any member of your team, or would just like help
navigating the VET sector, please contact the QHA
training team.
QHA REVIEW | 44

EMPLOYMENT RELATIONS
with Isabella Crombie-Tait
RECENT DECISION: REQUESTING EMPLOYEES
TO WORK ON PUBLIC HOLIDAYS
QHA REVIEW | 46
In last month’s edition of QHA Review, the Employment
Relations Department provided an overview of public
holiday entitlements under the Fair Work Act 2009 and
the Hospitality Industry (General) Award 2020.
Since then, the Federal Court of Australia handed
down its Decision in CFMMEU v OS MCAP Pty Ltd
[2023] FCAFC 51, in which the Court dealt with an
employer’s ability to require employees to work on a
public holiday. In this article, we will explain what this
Decision means and how employers can meet their
obligations under the Fair Work Act 2009.
The Decision
On 28 March 2023, the Federal Court of Australia
found that BHP’s labour hire division had contravened
the Fair Work Act 2009 (Cth) (‘the Act’) when it
unreasonably required employees to work over the
Christmas and Boxing Day public holidays. The
Decision centred on the requirements of section 114 of
the Act (a copy of section 114 can be found at the end
of this article).
The key issue of this Decision was that the employer
had not complied with the requirement to request
an employee to work on a public holiday per section
114(2). The Court held that an employer must make
a reasonable request for the employee to work on a
public holiday and that the employee be provided an
opportunity to make a choice to either accept or refuse
the request.
What this means for employers
Work on a public holiday is a common feature in the
hospitality industry and is recognised through penalty
rates, additional public holiday entitlements contained
in the Hospitality Industry (General) Award 2020
(‘HIGA’).
While this Decision may insinuate that employees have
free choice about whether to work on a public holiday
or not, the requirements of section 114 still apply.
Section 114(3) of the Act provides that an employee
may refuse to work on a public holiday if the request to
work was unreasonable or the employee’s refusal was
reasonable. Importantly, this Decision does not remove
an employer’s ability to require an employee to work on
a public holiday if the request to work was reasonable,
and the employee’s refusal was unreasonable.
Members should refer to section 114(4) to assess if
their request for an employee is ‘reasonable’. If an
employer has reasonably requested an employee
to work on a public holiday and the employee has
responded by refusing the request, the employer can
again refer to section 114(4) to assess if the refusal
was reasonable.
This Decision clarifies that an employer is required
to make a request of the employee to which the
employee may reasonably refuse. If an employer
makes a reasonable request and the employee
unreasonably refuses, the employer can still require the
employee to work on the public holiday.
How to request an employee to work a public
holiday
When requesting an employee to work a public
holidays, members must ensure their employees are
provided with an opportunity to accept or refuse the
request. The request to work on a public holiday has
to be a question, not a direction.
For example,
• providing a draft roster to employees and allowing
employees to indicate if they would accept or refuse
the shift, or
• making the request in the form of a question.
Members are also encouraged to review existing
employment contracts. It is recommended that
employment contracts make it clear that the employee
is entitled to be absent on a public holidays, however
due to the hospitality industry, it is likely that they
will be requested to work. This will be useful to
foreshadow any later request from the employer.

Isabella Crombie-Tait EMPLOYMENT RELATIONS
If your employee refuses to work the public
holiday
As mentioned above, section 114(3) of the Act
provides employees with the option to refuse the
request to work on a public holiday, on reasonable
grounds. If your employee refuses the request,
members are encouraged to have discussions and
negotiations with the employee about the refusal of the
requests.
If after those discussions and negotiations the
employer determines their request for the employee to
work the public holiday was reasonable and that the
employee does not have reasonable grounds to refuse
the request (please refer to section 114(4) below), the
employer can require the employee to work the public
holiday.
This is consistent with the Federal Court’s Decision at
paragraph 5:
“Ultimately, after discussion or negotiation, the
employer may require an employee to work on a
public holiday if the request is reasonable and the
employee’s refusal is unreasonable.”
What about casuals?
As a reminder, section 15A of the Act provides that
casual employees have the discretion whether or not
to accept shifts that are offered to them, irrespective
of whether it is a public holiday or just a standard
day of the week. By virtue of the nature of casual
employment, the employer cannot compel a casual
employee to work any shift that the casual employee
does not want to work.
Section 114 of the Act
114 Entitlement to be absent from employment on
public holiday
Employee entitled to be absent on public holiday
(1) An employee is entitled to be absent from his
or her employment on a day or part day that is a
public holiday in the place where the employee is
based for work purposes.
Reasonable requests to work on public holidays
(2) However, an employer may request an
employee to work on a public holiday if the request
is reasonable.
(3) If an employer requests an employee to work
on a public holiday, the employee may refuse the
request if:
(a) the request is not reasonable; or
(b) the refusal is reasonable.
(4) In determining whether a request, or a refusal of
a request, to work on a public holiday is reasonable,
the following must be taken into account:
(a) the nature of the employer’s workplace
or enterprise (including its operational
requirements), and the nature of the work
performed by the employee;
(b) the employee’s personal circumstances,
including family responsibilities;
(c) whether the employee could reasonably
expect that the employer might request work on
the public holiday;
(d) whether the employee is entitled to receive
overtime payments, penalty rates or other
compensation for, or a level of remuneration that
reflects an expectation of, work on the public
holiday;
(e) the type of employment of the employee (for
example, whether full time, part time, casual or
shift work);
(f) the amount of notice in advance of the public
holiday given by the employer when making the
request;
(g) in relation to the refusal of a request—the
amount of notice in advance of the public
holiday given by the employee when refusing the
request;
(h) any other relevant matter.
QHA REVIEW | 47

ACCOMMODATION UPDATE
with Judy Hill
FACE TO FACE
QHA REVIEW | 48
The unexpected blip of some two years known
globally as Covid deprived us of human contact for
a long period of time with little to no face-to-face
connections. However the conference sector is back
stronger than ever, and the industry is ready and
excited about these prospects.During the Covid period
we learnt how to communicate in ways we hadn’t
experienced before, and realised that connecting
face to face with industry peers and hearing
insightful presentations and emerging trends through
conferences are invaluable.
This year’s annual Tourism Australia Destination
Conference held at ICC Sydney in March was an
example of such a conference with over 500 people
in attendance engaging with each other, supporting
their end goals and discussing diversity, inclusion and
sustainability at a time where optimism is high in a
golden era for tourism in Australia.
Last month the shortened version of The Hotel Market
& Economic Outlook (HM&EO) were held both in
Brisbane and the Gold Coast.
These events attracted over 100 delegates who, just
like the Tourism Australia Destination Conference,
welcomed the opportunity to catch up with industry
colleagues face-to-face and also to hear first-hand
the state of play of the industry from well-respected
and researched industry presenters such as Adele
Labine-Romain Australian Tourism Sector Leader and
Partner, Deloitte Access Economics, who will share
her deep understanding of the tourism landscape and
experience in strategy and policy development.
Paul Hammond Business Development Manager
Pacific – STR drilled down on the current state of
play in south-east Queensland and other states and
territories, and with the cruising industry returning
bigger than ever, Peter Keyte, Chief Operating Officer
Port of Brisbane Pty Ltd presented plans to build a
second cruise terminal and discussed the current state
of play of the cruise industry at the Brisbane event.
As we are now in 2023, the 2032 Olympics are
becoming front of mind discussion in everyone’s
workplace.
This being the case, Kerry Petersen, Executive General
Manager, Operations for the Brisbane Organising
Committee for the 2032 Olympic and Paralympic
Games updated the audience accordingly.
Mark Hodge, the general manager of Hotels &
Residences Star Entertainment Group and chair of
the Accommodation Association of Australia (AAoA)
Accommodation Advisory Board together with Michael
Johnson, the CEO of Accommodation Association
provided an update on the amalgamation which will
officially take place 1 July 2023.
Aviation, like many other sectors, is a vital ingredient
that makes up our industry. Amanda Byrne, General
Manager Aviation Business Development Queensland
Airports Limited presented at the Gold Coast event
from Gold Coast Airport.
These events aimed to provide you with an insight
into trends and market dynamics that will assist you
in preparing your hotel’s budgets and forecasts. You
also received the latest market intelligence, analysis
and performance outlook and discussed interest
rates and the Australian dollar forecasts, together with
the broader global and domestic economies with an
emphasis on Brisbane, Gold Coast, Sunshine Coast
and Queensland.
This HM&EO event will also be held in Cairns at the
Holiday Inn Cairns Harbourside on Thursday 13 July.
Another must do key event on Far North Queensland’s
corporate calendar for TTNQ members and industry is
the annual conference now in its fifth year. The full day
TNQ Tourism Conference will be held on Wednesday
31 May at Shangri-la The Marina Cairns from 9am to
4pm.
Future-focussed ideas and stories delivered by
selected key speakers with extensive backgrounds
in tourism events, government, airlines, inbound,
wholesale and beyond will be covered again proudly
sponsored by My Queensland, which is part of the
award-winning Ignite Travel Group.
May the prediction that the golden era coming for
tourism in Australia continue to strengthen and the blip
of 2019 become a far distant memory.

Here's
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TOP DROP
SAUVIGNON BLANC 2021
Cape Campbell
Marlborough
BROOKIE’S BYRON
DRY GIN
Cape Byron Distillery
AMBER TONIC
Midnight Mixers
ALL AUSTRALIAN
PALE ALE
Aether Brewing
QHA REVIEW | 50
To many New Zealand
Sauv Blancs are faultless
and this is yet another
exceptional example in
my humble opinion. This
2021 drop from Cape
Campbell has fresh
tropical fruit aromas
and clean crisp taste. It
simply allows nature to
shine, uncomplicated and
pristine, like the stunning
South Island scenery.
This is a beautiful
Australian interpretation of
a classic London Dry Gin
that’s been distilled with
25 botanicals, 17 of which
are native to Brookie’s
surrounding rainforest –
ingredients such as Byron
Sunrise finger limes,
aniseed myrtle, cinnamon
myrtle, macadamia as
well as native ginger
and raspberry. There
are some absolutely
exceptional flavours and
aromas to savour that will
immediately transport you
to Byron Bay.
Rather than opt for a
classic tonic, the perfect
pairing with Brookie’s
Byron Dry Gin I feel is
this Amber Tonic with
a wedge of lime and
ice. The Amber Tonic
imparts an extra bit of
liveliness and zing to the
mix. The exotic spice
and bitterness which is a
result of extracting quinine
directly from cinchona
bark takes this concoction
to the next level. Sublime.
A number of Australian
hops feature in this pale
and add a beautiful aroma
and taste of mango,
peach, grapefruit and
pineapple. It is the added
notes of peach for mine
that make this such an
exceptional drop along
with the pillowy foam that
carries this delectable
nectar to your taste buds.

TOP DROP
HAZY XPA
Slipstream Brewing Co
JAPANESE STYLE LAGER
4 Pines Brewing
Company
HAZY AS HAZY PALE ALE
Gage Roads
FRUH KOLSCH
Colner Hofbrau Fruh
Winter may be coming
but in Queensland you
can enjoy the beach all
year round and this brew
conjures up memories of
those golden beach days.
Devoid of bitterness, it
is light, fluffy and tropical
with nice notes of citrus,
mango and passionfruit
reminiscent of a Weis bar.
It is pretty sensational.
A dry rice lager, it’s light,
crisp and refreshing, as
you would expect. A
nice hint of sweetness is
balanced out by a slight
herbal hit from the hops.
Enjoyable.
Zesty citrus, passionfruit
and pineapple with hints
of lime and apricot make
this so enjoyable and
very, very sessionable.
Couple this with a soft
mouth feel, light bitterness
and carbonation and
you have the ultimate
thirst quencher for those
Autumn days where the
sun still has a bit of bite.
Another please.
The brewery was founded
in Cologne in 1904 by
Peter Joseph Früh. That’s
a lot of years brewing
and perfecting their
world famous Kolsch in
accordance with Germany
Purity Law. A favourite
beer of Colner, you too
will feel like donning some
lederhosen and knocking
back a few of these.
QHA REVIEW | 51

A CRAFTY BUNCH
ARTS
AND
INSPIRED BY QUINTESSENCE AND THE MYSTERIOUS FIFTH ELEMENT,
AETHER BREWING ARE CONTINUING TO DO THINGS JUST A LITTLE
DIFFERENTLY, AND QUEENSLANDERS JUST LOVE THEM FOR IT.
CRAFTS
You may recognise Aether Brewing from a previous edition,
or from their beer cans that ooze colour and creativity on
bottle shop shelves across Australia. For those who don’t,
Aether is a family-owned and independent brewery based
in Northgate whose passion for creativity flows through
their liquids and into their labels that showcase the talents
of Australian artists.
When asked how the quirky creatives have been since we
last caught up with them, marketing manager of Aether
Brewing, Richard Clarke, enthusiastically said they are
simply doing great.
“We’ve recently rebranded and partnered with the Talisman
Group to open a brewpub in Woolloongabba later this year
called the Wright House. I know we also alluded to another
new venue in the last article, unfortunately we’ve had hold
ups with the building process, but we are getting there!
“We’ve been focussed on the team and getting the right
people onboard to help with us manage sustainable
growth. This doesn’t mean that we’ve been getting
veterans with big pay checks, but good people with the
right attitude, values and beliefs focussed on doing the
right thing for the long term.
“It’s all about sustainable growth for us, which has been
made even more of a focus given the industries state
of affairs. It’s a really tough time with harsh economic
conditions affecting the brewing industry, but despite this
we’re doing our best to evolve, remain agile and position
ourselves best for the future,” he said.

QHA REVIEW | 53

A CRAFTY BUNCH
CORE RANGE – ‘ALWAYS AVAILABLE’
Mexican Lager ‘Prickly Pear Field Sunbury’, Oil on Canvas by Felicity Marshall
XPA ‘Rushing Back’, Digital Art by Lachlan Orton
All Australian Pale Ale ‘Bloom’, Wall Mural by Drapl & Zookeeper
West Coast IPA ‘Beach Vibes’, Digital Collage by Karen Lynch
Blackberry Sour ‘The Silence’, Astrophotography by Jason Perry
Ginger Beerd ‘The Bearded Lady’, Oil on Canvas, by Steve Falco
Raspberry Seltzer ‘Ruby Red’, Digital Art by Razorfloyd
Passionfruit Pavlova Seltzer ‘Electric Leopard’, Digital Art by Kasey Rainbow
QHA REVIEW | 54
What makes Aether Brewing truly special is
their handcrafted culture of art and craft mainly
channelled through their Artist Amplifier Initiative
(AAI) – a collaborative springboard that looks to grow
awareness and appreciation for the Australian art
community. At the core of AAI is an ongoing and open
art call to emerging and established artists, with an
additional emphasis on the inclusion of everyday artists
who just like painting and drawing at home. Richard
said they especially encourage artists to submit
existing pieces of work to potentially be featured on
their cans and tap badges.
“We want artists to submit their
existing pieces versus creating
new works specifically for the
cans, as we’re conscious of the
time and effort that goes into
the creative process. We’ve had
thousands of submissions since soft launching the
initiative back in June 2022. For every artwork that’s
featured, the artist earns $1000, beer to share and
merch in addition to being showcased on a beer label
and featuring on our website and socials, which is
pretty damn cool!
“In addition to this, we’re extremely proud of the
creativity of our brew team, who make exceptional
quality beer. We’ve got a pretty out-there core range
– a mid-strength XPA, a Mexican Lager brewed with
agave and corn, an All Australian Pale Ale, a West
Coast IPA, a Blackberry Sour, a Ginger Beer and two
seltzers – Raspberry and Passionfruit Pavlova. Since
rebranding in October, we’ve also done a bunch of
monthly limited releases, including our cult-status
crowd favourite – Peanut Butter Stout.
“Our Peanut Butter Stout is exceptional – a rich, slick,
chocolatey stout with a powerful peanut butter aroma.
It’s a lactose-free, vegan friendly dessert beer with a
lighter body to support the intense peanut character.
Just imagine the sensation of eating a square of dark
chocolate layered with peanut brittle and finished with
a dollop of smooth and creamy peanut butter on top,”
he said.
Aether has always been creative with their brews –
however the artistic component of their brand was
only implemented in full force in June of 2022. Richard
said during the thick of Covid, they had plenty of time
to reflect on how to support both their brand and their
surrounding community better.

A CRAFTY BUNCH
IN ANCIENT AND MEDIEVAL SCIENCE AETHER IS KNOWN AS THE FIFTH ELEMENT OR THE
QUINTESSENCE THAT BONDS THE UNIVERSE. FOR THE BREWERY, AETHER HAS ALWAYS BEEN
ABOUT CREATIVITY ON THE INSIDE AND OUTSIDE OF THE CAN, AS IT’S NOT ONLY WHAT ENABLES
THEIR PERSONAL FULFILLMENT, BUT ALSO THEIR GROWTH AS A BREWERY.
“Since our inception, we’ve been lucky to work closely
with talented Australian artists who helped us produce
some unreal labels. Pre-rebrand, our darker gothic
style of artwork limited our ability to work with a heap
of artists that were keen to be involved. Australian
consumers were all pushing and being pushed to
support local businesses – but interestingly enough it
became clear to us that plenty of Australians weren’t
necessarily aware of Australian artists.
“We’ve got a reasonable stream of art coming in
through our website now. We especially look for
artworks where the theme, imagery, colour, rationale
and title feels like it suits. Initially, we wanted to just put
any awesome artwork on any style of beer, but for the
core range, many artworks just fit so well and helped
communicate a cohesive message to the trade.
“We’re lucky enough to express ourselves by brewing
and sharing our craft beers with the good folk of
Australia. We wanted to share that feeling by using our
beers and brand presence as a platform, which is why
we decided to launch the Artist Amplifier Initiative while
tirelessly working on a complete rebrand,” he said.
NEW BEER CALLS FOR NEW ART...
AND WE’RE CALLING FOR YOU!
Scan the
QR code to
learn more.
QHA REVIEW | 55

A CRAFTY
BUNCH
W H Y N O T S T O C K & S U P P O R T
4 Hearts Brewing
The first brewery to open its doors in
Ipswich in over 100 years, 4 Hearts’
brew masters are committed to
premium local ingredients and
profound taste. Preservative free and
all natural they use the highest quality
ingredients to consistently deliver a
tasty beer every brew. Our core range
features modern spins on traditional
brews while our ever growing range
of seasonal beers takes things to
more adventurous levels, utilising
local seasonal produce as inspiration
(honey, rosella or carrots anyone…?).
0439 439 710
4heartsbrewing.com
Ballistic Beer Co.
At Ballistic we have a simple theory.
Fresh beer is the best beer. That’s
why we brew in small batches, more
frequently, and store it cold so you get
the same blast of flavour our brewers
do. Our pale ales, lagers, IPAs, sours
and special releases will blow away
the traditional ideas and expectations
of what beer should be.
Set in an old World War II
ammunitions factory in the historic,
industrial suburb of Salisbury, Ballistic
HQ is home to a team of innovative
brewers who believe everyone should
have the chance to enjoy a well
crafted, quality beer.
07 3277 6656
ballisticbeer.com
Helios Brewing Company
Helios is the sun god of Greek myths.
Each morning the rising sun marks
Helios’ crossing over into the mortal
world, driving a chariot drawn by wild
horses that only he can control. Helios
Brewing Company harnesses the
sun’s power to sustainably create craft
beer. Our brewing infrastructure has
been custom-designed to maximise
energy and water efficiency, minimize
waste and our carbon-footprint
while capitalising upon Queensland’s
renewable natural resources. We brew
beers that are malt-forward, balanced,
and intense using only the best
ingredients, impeccable techniques
and sustainable practices.
07 3392 9739
heliosbrewing.com.au
QHA REVIEW | 56
Slipstream Brewing
Slipstream Brewing is an
independently owned brewery based
in Brisbane. We are a small but
passionate team producing some of
the most accessible and sessionable
craft beers in Australia. We’re the
missing gap between bland beer and
wanky beer, our beers hit the bullseye,
brewed with nothing but pure flavour
in mind. Hops are the heroes and
we milk them for all their worth. We
love the freshness, juiciness, the zing
and the zest. One sip, it tastes so
good – capture that feeling and fill the
fridge with it. Beer is the last thing you
should settle on, so come and get
caught in Slipstream.
07 3892 4582
slipstreambrewing.com.au
Burleigh Brewing Co
Founded in 2006 by Peta and Brennan
Fielding, Burleigh Brewing was one of
the first independent craft breweries in
QLD. Now celebrating 15 years of the
brand, Burleigh Brewing has upgraded
their Taphouse in Burleigh Heads, won
countless awards for both business
and beer (a testament to their shared
and individual strengths), grown to a
team of 70, and in their own humble,
hard-working way, helped transform
the Gold Coast’s craft brewing scene
into one of the most vibrant and
thriving in the country.
07 5593 6000
burleighbrewing.com.au
Terella Brewing
Terella means “Little Earth”, and
we’re building our vision of a dream
brewery, drawing inspiration from
science, a serious love of beer, and our
connection to the local land.
We’ve planted ourselves in North Arm,
a rural setting between the hinterland
and farms of the Sunshine Coast,
surrounded by crops and free roaming
cattle. Our concept is based on a
sustainable cycle, producing what we
need and using what we produce.
22 rotational taps and a new exciting
beer released every week! Pushing
the limits of Hops and Grains to
produce quality small batch brews for
enjoyment.
0492 929 357
sales@terellabrewing.com.au
terellabrewing.com.au

Q U E E N S L A N D L O C A L S
A CRAFTY
BUNCH
Fortitude Brewing Co
Fortitude Brewing Co delivers you 15
taps of fresh beer locally produced
in our Tamborine Mountain Brewery.
Enjoy a day trip up the mountain and
visit our team for the best fresh pizza
and tasting paddles.
07 5545 4273
fortitudebrewing.com.au
Brouhaha
In 2016, four Sunny coast locals set
out to build their ultimate brewpub.
One that produced premium quality
beer and serviced fresh, local
food. Cut to today, Brouhaha has
expanded to Aura with a seaside
production brewery & taproom,
making Maleny the pilot kit for new
and bespoke seasonal brews.
toby@brouhahabrewery.com.au
0405 707 975
brouhahabrewery.com.au
Your Mates
Your Mates isn’t just a brand, it’s
a lifestyle. Drinking good beer with
good mates and having a bloody
good time. We believe these simple
pleasures are much sweeter with a
good beer in hand. Mateship is our
founding principle, it’s why we exist
and encompasses everything we do.
Our beers are represented by a few
legendary characters we’ve all met
in our lives, with distinct personalities
matching their flavour styles. Our vision
is to inspire mateship through great
beers, and our mission is to build
an inclusive beer community at our
brewery on the Sunshine Coast, our
beautiful backyard in Queensland and
beyond!
0456 492 889
yourmatesbrewing.com
Felons Brewing Co
Founded by Brisbane locals, Felons
Brewing Co. is a modern-day brewery
proudly positioned on the banks of the
Brisbane River. Our brewery is nestled
down under the Story Bridge, within
Howard Smith Wharves. We truly
believe that beer is what binds us all
to this great part of the world and as
proud brewers, we believe in brewing
with passion and freedom.
07 3188 9090
felonsbrewingco.com.au

W H Y N O T S T O C K & S U P P O R T
A CRAFTY
BUNCH
Brisbane Brewing Co.
Brisbane’s longest-running
independent brewery, familyowned
and serving award-winning
beer since 2005. Our beers are
brewed to suit the climate, bringing
people who love to explore the
world and locally made craft beer
together. Welcoming and friendly,
unpretentious, and easy going,
enjoy on hot summer or cool sunny
winter day, “The Brisbanest Beer”.
(07) 3891 1011
brisbanebrewing.com.au/wholesale
Revel Brewing Co.
We are proud to be one of
Queensland’s best independent
breweries consistently producing
Australian & International award
winning beers.
Bringing brewing back to Bulimba
where the original Eagle Brewery
resided in 1883 and the essence of
QLD brewing began. Our beers are
bursting with flavour and personality
whilst possessing drinkability for
everyone.
Come and be a part of the Revel-ution!
Matthew Flexman
matt@revelbrewingco.com.au
Boiling Pot Brewing Co.
Everything we do at Boiling Pot
Brewing Co. is influenced by our
birthplace, Noosa, with all its beauty,
nature and damn fine beer-drinking
weather.
We named the brewery in honour of the
first headland in Noosa National Park,
Boiling Pot, if you know it, you know it.
If we could bottle the feeling you get at
Boiling Pot, it’d be a bestseller.
At Boiling Pot, we take what we do
seriously but we know we’re not
saving the world. Our mission is
simple: to make life that little bit better
for beer drinkers, one beer at a time.
#cheerseverybody
0414 415 920
boilingpotbrewingco.com.au
QHA REVIEW | 58
Aether Brewing
Aether is more than just a
brewery or just some beer. It is an
expression of creativity, innovation
and quality which is hand crafted
by a team who treat each other as
family. We are driven by our shared
unrelenting passion for what we
do and the dedication we have for
great beer shows in each and every
beer that leaves our home in the
North of Brisbane. From our multiple
award winning core range to our
highly anticipated seasonal releases,
we create a beer for every taste.
07 3815 6455
aetherbrewing.com.au
The Catchment Brewing Co
Catchment Brewing Co, located in
a beautiful art deco building in West
End, is a fully functioning brewery,
bar and restaurant and your one stop
shop for all things craft beer, awesome
food and functions.
Whether sampling the medal winning
core range beers named after iconic
streets in the local catchment or the
seasonal smash hits that will amaze
you, it’s well worth a visit for a taste of
West End.
Catchment Brewing Co - For locals,
by locals, everywhere.
07 3846 1701
bookings@catchmentbrewingco.com.au
catchmentbrewingco.com.au
Granite Belt Brewery
Granite Belt Brewery is a small batch
brewery with a passion for creating
unique, full flavoured beers that are
perfect for every occasion. Our beers
are made purely... to be enjoyed.
We brew and bottle everything onsite
in Stanthorpe on the Granite Belt,
and it is all available for wholesale
distribution.
07 4681 1370
granitebeltbrewery.com.au

Paul St John-Wood PUB TALK
AN EVENTFUL MONTH
With the Easter holiday period done and dusted for
another year we hope all venues were able to enjoy
a boost in trade, despite the onerous challenges of
consecutive public holidays.
It was great to see a large number of pubs across the
state respectfully celebrate Anzac Day and organise
enticing promotions and events for their patrons to
commemorate and celebrate. We will continue to
lobby government for a more favourable application
process for playing Two-up at hotels on Anzac Day
with so many RSL sub-branches withholding approval
on a commercial basis which was never the intention
of the approval requests.
With a number of significant sporting and cultural
events taking place in the near future, hoteliers are
reminded that one-off extended hours permits are
available for these occasions and applications must be
submitted at least 21 days before the event.
QHA & TABCORP Race Day – Toowoomba
Thank you to all the hoteliers and industry suppliers
who turned out for the Race Day in Toowoomba at
the end of April. The day continues to be a substantial
networking event for the industry – we hope all
attendees enjoyed the day and were able to make
meaningful contacts with their peers and industry
suppliers. Recognition and appreciation must go to
TAB for their continued support of the Race Day.
QHA Awards For Excellence Finalists Announced
Congratulations to all venues who have been
announced as finalists for the 2023 QHA Awards
For Excellence. There were a record number of
nominations received and the quality of the offerings
showcased continues to elevate each year. Best of
luck to all finalists and we look forward to celebrating
with you all at the Gala Dinner on Monday 19 June.
Combined Hoteliers and General Managers
Meeting – Cairns
QHA will be hosting a combined meeting for hoteliers
from our General Division and general managers from
our Accommodation Division in Cairns on Monday
8 May. The meeting will feature presentations from
industry partners aimed at assisting attendees with
their business profitability. Team members from the
QHA will also present on industry issues, compliance
matters and employment relations updates. Venues
in North Queensland have received invitations and we
look forward to another valuable industry event.
QHA REVIEW | 59

WINE
ANDREW ‘THOMMO’
THOMAS WINES
‘Keep it simple’ is Thomas’ philosophy,
producing small parcels of world class,
uniquely regional wines from some of the
most distinguished sites in the Hunter
Valley. Each single vineyard wine showcases
its unique signature and personality and
expresses a true sense of place.
After graduating with a degree in Oenology
at Roseworthy Agricultural College,
following in his father’s footsteps, Andrew
began his winemaking journey at Tyrrell’s
Vineyards. During 13 years of guidance
under the legendary Murray Tyrrell at Tyrrells
Wines, he gained a great respect for, and
understanding of, the two signature varieties
of the Hunter Valley – semillon and shiraz.
Many of Thommo’s wines, both Shiraz and
Semillon varieties, have become modern
benchmarks for the Hunter Valley.

WINE
TOP SHELF
SWEETWATER SHIRAZ 2021
This is flush with dark, broody fruits,
savoury spices and woodsy earth.
Well-pitched acidity and supporting
tannins provide the frame for
beautiful mid-palate weight, fleshy
dark fruits, baking spice richness and
a dense but fine-boned presence.
Full of complexity and impact and
once again impressive value.
SYNERGY SHIRAZ 2021
A blend of Shiraz from the Ridgeview,
Sweetwater, Pokolbin Estate (Kiss
and Dam Blocks) and Cote D’or
vineyards – in that order.
With classic Hunter Valley blue fruits,
some lifted spicy notes and a supple
tannin structure, it’s vibrant, fresh and
medium bodied. A BBQ-ers delight.
SYNERGY SEMILLON 2022
The ‘22 is a blend of Braemore
(about 75%), with the balance
from the Brycefield and Fordwich
Hill vineyards. The fruit was all
fermented in stainless steel.
This vintage was picked slightly
later due to extra precipitation than
previous vintages.
Crisp citrus up front and a linear
flintlike acidity give this wine a great
backbone. Thai lemongrass, pear
and a hint of green mango create
a fresh inviting mouthfeel. So good
with any seafood. Amazing value
for a wine of such complexity.
QHA REVIEW | 61

TRADE DIRECTORY
INSURANCE | RISK MANAGEMENT | CONSULTING
Your trusted advisor, helping you identify the risks your
business faces and finding the right insurance solution to
protect the future of your business.
Call: 1800 240 432
www.ajg.com.au
LIVE SPORT IN VENUES
Foxtel Business delivers the magic of sport to venues –
bringing people together, entertaining them and contributing
to a boost in trade. And with over 50 live sports, there’s
something for everyone. Serve your customers the best
sporting action with Foxtel.
P: 1300 761 056 www.foxtel.com.au/venues
TURBOFAN
COOK AND HOLD WITH
ABSOLUTE CONFIDENCE
MARKET LEADING BRANDS IN EQUIPMENT
No matter the size, shape or demands placed on your
business, we have the ability to deliver equipment that is
functional, adaptable and reliable, Turbofan, Waldorf, Waldorf
Bold, Cobra, Convotherm, FastFri, Merrychef.
P: 1300 268 798 E: info@moffat.com.au
Service department: 1300 264 217
STODDART
Stoddart are one of Australia’s leading manufacturers and
importers of a large range of world leading equipment for
food service and bar applications.
Darrin Miller
P: 0417 867 979 E: dmiller@stoddart.com.au
stoddart.com.au
QHA
MEMBER
OFFER
QHA REVIEW | 62
BUPA
Refer your colleague to your Bupa
health cover plan and get rewarded
with a $100 e-gift card*. Plus get 9%
monthly corporate discount when
quote ID 2139463. *T&Cs apply.
Call 1300 662 074,
E: sales@bupa.com.au
www.bupa.com.au/corporate/qha
UNIQUELY CREATIVE IDEAS
FOR YOUR BUSINESS
We go above and beyond, whether
it’s looking at an advertising campaign
or a promotional concept. We
develop creative solutions to grow
your business.
E: ideas@horseandwater.com.au
www.horseandwater.com.au
CITY PROPERTY SERVICES
Over 25 years of commercial cleaning
services | Triple certified Quality
assured | EcoClean Certified using
environmentally friendly products.
Get 2 weeks free with any 12
month contract when mentioning
this advert. P: 1300 630 636
citypropertyservices.co

TRADE DIRECTORY
ADVERTISING &
PROMOTION
LEADING PUB AND HOTEL LAWYERS IN QUEENSLAND
Mullins’ hospitality team has unrivalled experience in the liquor
and gaming sector, developed over 40 years. From greenfield
applications and integrated developments to liquor and
gaming compliance and employment advice - we are your
one-stop-shop to ensure the best outcomes for your hotel.
Curt Schatz, Managing Partner | Direct: 07 3224 0230
Email: cschatz@mullinslawyers.com.au
mullinslawyers.com.au
For more information on
advertising and promoting your
business in the QHA REVIEW
contact Simon Cross.
qhareview@qha.org.au
or 0413 698 630
HOLDING REDLICH
Full range of commercial legal services
to assist the liquor and gaming
industry, including all Liquor/Gaming
applications and advisory, WHS,
employment and property services.
Robert Lyons
P: 07 3135 0559
E: Robert.Lyons@holdingredlich.com
www.holdingredlich.com
ELECTRICA SOUND & VISION
Trust the experts in CCTV, alarms
and digital signage. Get the
competitive edge with the latest
Audio Visual equipment, LED screens
and music systems. Upgrade using
our easy payment solutions.
P: 0411 799 914
darren@electrica.net.au
www.electrica.net.au
SCIENTIFIC GAMES
This new generation of exciting game
content draws on the strength of
Scientific Games to create one of
the most dynamic game libraries
in the market.
P: 07 3458 9180
www.sggaming.com/australia
QHA REVIEW | 63

QHA PARTNERS & CORPORATE MEMBERS
QHA PARTNERS AND CORPORATE MEMBERS ARE VALUED PREFERRED SUPPLIERS TO THE QUEENSLAND HOTEL INDUSTRY. THE
BUSINESSES LISTED IN THIS DIRECTORY ARE KEEN SUPPORTERS OF HOTELS IN QUEENSLAND AND THE QHA ENCOURAGES MEMBER
HOTELS TO UTILISE THEIR PRODUCTS AND SERVICES. IF A BUSINESS WISHES TO FIND OUT HOW TO BECOME A QHA PARTNER OR
CORPORATE MEMBER, PLEASE CALL DAMIAN STEELE, QHA DEPUTY CHEIF EXECUTIVE ON (07) 3221 6999.
QHA REVIEW | 64
ACCOUNTING/ TAX
BDO Australia
Ph: 07 3237 5999
bdo.com.au
HLB Mann Judd -
Chartered Accountants
Ph: 07 3001 8800
hlb.com.au
Prosperity Advisers QLD
Ph: 07 3007 1971
prosperity.com.au
SW Accountants &
Advisors
Ph: 07 3085 0888
sw-au.com
Quantaco
Ph: 02 8346 6000
quantaco.co
Clarity Management
Ph: 3058 9732
claritymg.com.au
Hotel Accountants Pty Ltd
Ph: 07 5560 8988
hotelaccountants.com.au
McGrathNicol
Ph: 07 3333 9800
mcgrathnicol.com
ARCHITECTS / REPAIRS
REFURBISHMENT/
RECONSTRUCTION /
CONSTRUCTION
Ashley Cooper
Construction
Ph: 07 3142 5915
ashleycooper.com
BSPN Architecture
Ph: 07 3851 9100
bpsn.com.au
Open Projects
Ph: 1800 461 421
openprojects.com.au
Paynters - Design &
Construction
Ph: 07 3368 5500
paynters.com.au
Rohrig Constructions
Ph: 07 3257 4411
rohrlg.com.au
BWC Constructions Pty Ltd
Ph: 0403 579 997
bwcgroup.com.au
Caughley & Co
Ph: 0434 549 242
caughleyco.com.au
Imagination Play
Ph: 07 3088 6077
imaginationplay.com.au
IQ Construct
Ph: 3667 8202
iqcontruct.com.au
Urban Play
Ph: 07 3256 0554
urbanplay.com.au
BEVERAGES
Accolade Wines
Ph: 07 3252 7933
accolade-wines.com
Brown-Forman
Australia P/L
Ph: 07 3010 2000
brown-forman.com
Campari Australia Pty Ltd
Ph: 07 3253 1801
camparigroup.com.au
Carlton & United
Breweries
Ph: 07 3666 4104
cub.com.au
Coca-Cola Europacific
Partners
Ph: 13 26 53
ccamatil.com
Coopers Brewery
Ph: 07 3275 3732
coopers.com.au
CUB Premium Beverages
Ph: 07 3666 4104
cub.com.au
Diageo
Ph: 07 3257 0800
diageo.com
Lion
Ph: 07 3361 7400
lionco.com
Liquid Specialty
Beverages
Ph: 07 5440 2006
liquidsb.com.au
Pernod-Ricard Australia
Ph: 07 3340 5471
pernod-ricard.com
Red Bull Australia
Ph: 02 9023 2892
redbull.com.au
Samuel Smith & Son
Ph: 07 3373 5777
samsmith.com
Southtrade International
Ph: 07 3085 7418
southtradeint.com.au
Treasury Wine Estates
Ph: 03 9685 8000
treasurywineestates.com
Your Mates Brewing Co.
Ph: 07 5329 4733
yourmatesbrewing.com
4 Hearts Brewing
Ph: 07 3281 1004
admin@4heartsbrewing.com
www.4heartsbrewing.com
Heads of Noosa Brewing Co.
Ph: 0401 399 625
headsofnoosa.com.au
Terella Brewing
Ph: 0408 920 759
terellabrewing.com.au
BUILDING SUPPLIES
& SERVICES
Bunnings
Ph: 07 3452 5725
bunnings.com.au
Urban Play
Ph: 07 3256 0554
urbanplay.com.au
EDUCATION, TRAINING
& EMPLOYMENT
Best Security - Security
and Training
Ph: 07 3212 8460
bestsecurlty.net.au
Find a Chef Pty Ltd
Ph: 0431 376 689
findachef.net.au
Frontier Leadership
Ph: 0423 097 246
frontierleadership.edu.au
Federation Academy
Ph: 0423 097 246
federationacademy.edu.au
Prime Effect
Ph: 0406 500 171
primeeffect.com.au
Professional Hospitality
Ph: 07 3160 8132
professionalhospitality.
com.au
MEGT
Ph: 0409896503
megt.com.au
MLKA Hospitality
Recruitment
Ph: 07 4128 8400
mlkarecruitment.com.au
TAFE Queensland
Ph: 1300 308 233
tafeqld.edu.au
Tribe Workforce Solutions
Ph: 07 3238 0808
tribeworkforce.com.au
The Kingsmen
Ph: 0410 416 655
thekingsmen.net.au
Zenith Hospitality Staffing
Solutions
Ph: 07 3002 4000
zenithhospitality.com
ENERGY GAS/POWER
BOC Limited
Ph: 07 3212 4135
boc.com.au
TransTasman
Energy Group
Ph: 1300 118 834
tteg.com.au
Horan and Bird
Ph: 1300 467 262
horanandbird.com.au
Spinifex Energy
Ph: 0419 108 638
spinifexenergy.com.au
Sun Flux Solar Australia
Pty Ltd
Ph: 0421 082 828
sunfluxsolar.com.au
FINANCES, BANKING,
INSURANCE &
INVESTMENTS
BDO Australia
Ph: 07 3237 5999
bdo.com.au
Commonwealth Bank of
Australia
Ph: 0476 824 307
CommBank.com.au
Gallagher Insurance
Brokers
Brisbane: 07 3367 5000
Nth QLD: 07 4753 5311
Toowoomba: 07 4639 7102
ajg.com.au
Shift
Ph: 0498 137 007
shift.com.au
Green Finance Group
Ph: 0457 883 700
greenfinancegroup.
com.au
Waratah Debt Capital
Ph: 0448 681 783
waratahmanagement.
com.au
Westpac Banking
Corporation
Ph: 0438 701 195
westpac.com.au
Austcover
Ph: 0412 286 511
austcover.com.au
Banktech
Ph: 1800 080 910
banktech.com.au
BUPA - health insurance
Ph: 134135
(quote ID 2139463)
bupa.com.au
CTB & Co (Cooking the Books)
Ph: 1300 911 282
cookingthebooks.com
Marmalade
Ph: 0407 040 733
withmarmalade.com.au
Trinitas Australia Pty Ltd
Ph: 1300 836 025
trinitas3.com.au
FOOD & ASSOCIATED
BUSINESSES
Bidfood Australia Limited
Ph: 0434 939 134
bidfood.com.au
PFD Food Services
Ph: 131 733
pfdfoods.com.au
Simon George and Sons
Ph: 07 3717 1400
simongeorge.com.au
CTB & Co
(Cooking the Books)
Ph: 1300 911 282
cookingthebooks.com
Food and Agribusiness
Network
Ph: 0419 651 157
foodagribusiness.org.au
The Entertainment Group of
Australia Pty Ltd
Ph: 0413 035 482
entertainment.com.au
FURNITURE SUPPLY
Table Top Innovations
Ph: 07 5532 7191
tabletopinnovations.com.au
SlumberCorp
Ph: 07 3892 7477
slumbercorp.com.au
GAMING AND RACING
Ainsworth Game
Technology P/L
Ph: 07 3209 6210
ainsworth.com.au
Aristocrat Leisure
Industries
Ph: 07 3727 1600
aristocrat.com.au
IGT
Ph: 07 3890 5622
igt.com.au
Konami Australia
Ph: 02 9666 3111
konamiaustralia.com.au
Light & Wonder
Ph: 02 9773 0299
explore.lnw.com
MAX
Ph: 0436 839 857
max.com.au
Odyssey Gaming Services
Ph: 07 3087 3300
odysseygaming.com

QHA PARTNERS & CORPORATE MEMBERS
PVS Australia Pty Ltd
Ph: 03 8671 1900
pvsoz.com.au
Simtech
Ph: 07 5596 6993
simtechcreations.com
Keno
(The Lottery Corporation)
Ph: 07 3001 9300
thelotterycorporation.com
TAB
Ph: 1800 823 888
tab.com.au
UTOPIA Gaming Systems
Ph: 1800 200 201
utopiagaming.com.au
Australian Pokie Consoles
Ph: 0413 261 777
clubsandpubs.com.au
HOSPITALITY
CONSULTANTS
AHS Hospitality
Ph: 07 5512 6143
ahshospitality.com.au
DASK Entertainment
Group Pty Ltd
Ph: 0452 640 418
daskentertainment.com.au
DNS Specialist Services
Ph: 0433 906 809
dnsspecialistservices.com.au
DWS Hospitality Specialists
Ph: 07 3878 9355
dws.net
Lighthouse Safety &
Compliance
Ph: 0422 669 631
www.lighthousesafety.com.au
Sky Channel
Ph: 07 3228 6344
Freecall: 1800 251 710
skychannel.com.au
Stan Sport
Ph: 0416 208 417
stan.com.au/sport/venues
Damian’s Games
Ph: 0412 726 688
accounts@damian.com.au
Nightlife - Music & Video
Freecall: 1800 679 748
nightlife.com.au
Pro Score - Sporting
Promotions
Ph: 0431 366 800
proscore.com.au
Rooks Entertainment
Ph: 07 4068 8633
rooks-entertainment.com.au
HOTEL & BAR SUPPLIES
BOC Limited - Gas/
Reticulation Supply
Ph: 07 3212 4322
boc.com.au
Reward Hospitality
Ph: 07 3341 5929
rewardhospitality.com.au
Stoddart
Ph: 0437 576 447
stoddart.com.au
HOTEL BROKERS /
REAL ESTATE /
PROPERTY VALUERS
Off Market Hotels
Chris Cameron
Ph: 0477 271 875
offmarkethotels.com.au
QHA PLATINUM PARTNERS
QHA DIAMOND PARTNERS
QHA GOLD PARTNERS
Logic Hospitality
Ph: 07 5520 3957
logichospitality.com.au
Morph Consulting Services
Ph: 0438 758 847
morph-consulting.com
Power Jeffrey & Co -
Hotel Brokers
Ph: 07 3832 6000
powerjeffrey.com.au
CRE Brokers
Ph: 07 5371 0165
crebrokers.com
Professional Hospitality
Ph: 07 3160 8132
professionalhospitality.
com.au
Sculpture Hospitality
Queensland
Ph:0427 532 925
sculpturehospitality.com
Now Book It
Ph: 1800 265 726
nowbookit.com
Nuvho
Ph: 07 3357 9951
nuvho.com
Prostaff Events Pty Ltd
prostaffevents.com.au
HOTEL ENTERTAINMENT
Fox Sports
Ph: 0403 061 412
foxsports.com.au
Foxtel for Business
Ph: 1300 720 630
austar.com.au
HTL Property
Ph: 02 8016 3810
htlproperty.com.au
JLL
Ph: 07 3231 1311
jll.com.au
LEGAL
Mullins
Ph: (07) 3224 0222
mullinslawyers.com.au
Corrs Chambers
Westgarth – Lawyers
Ph: 07 3228 9778
corrs.com.au
Holding Redlich
Ph: 07 3135 0500
holdingredlich.com
HopgoodGanim Lawyers
Ph: 0419 762 469
hopgoodganim.com.au
K&L Gates
Ph: 0416 131 543
klgates.com
BDO Australia
BSV
CashZone
Daily Press
H&L Australia
Best Security
BOC Limited
BSPN Architecture
Chewzie Table
Ordering
Coopers Brewery
Command 51
Grayza
Green Finance Group
HLB Mann Judd
Liquid Specialty
QHA SILVER PARTNERS
Off Market Hotels
Prosperity
Advisers QLD
PVS Australia
Simon George & Sons
Tanda
QHA BRONZE PARTNERS
Beverages
MSL Solutions
Odyssey Gaming
Services
Open Projects Group
Operandio Pty Ltd
Paynters
Platypus Print
Packaging
Power Jeffrey and
Company
Quantaco
Trans Tasman
Energy Group
UTOPIA Gaming
Systems
Your Mates Brewing
Company
Rohrig Constructions
Red Bull Australia
Secure Access I.T.
Shift
Simtech
Southtrade
International
Stan Sport
SW Accountants
& Advisors
Waratah Debt Capital
QHA REVIEW | 65

QHA PARTNERS & CORPORATE MEMBERS
APPROVED
MANAGER’S
LICENCE
RESPONSIBLE MANAGEMENT
OF LICENSED VENUES
TRAINING
“HONESTLY THE BEST TRAINING
SESSION! FUN AND LIGHT-HEARTED
WHILE BEING VERY INFORMATIVE AND
KNOWLEDGEABLE. THANKS, QHA.”
OTHER COURSES OFFERED:
Online RSA/RSG Training
Gaming Nominee Training
Employment Relations Training
Employment Relations Webinar
Responsible Management of Licensed Venues
Training is a mandatory training requirement
for those applying for a liquor licence, and
applicants for an Approved Manager’s Licence.
Training is offered face to face at regional
centres throughout Queensland.
For more information please contact the
QHA Training Centre
Ph: 07 3221 6999 Fax: 07 3221 6649
Email: training@qha.org.au
Web: www.qha.org.au
Ramsden Lawyers
Ph: 07 5554 1964
ramsdenlaw.com.au
LIQUOR
BUYING GROUPS
Bottlemart
Ph: 1300 733 504
bottlemart.com.au
Independent Liquor
Group
Ph: 07 3713 2751
ilg.com.au
Liquor Legends
Ph: 07 3107 7422
liquorlegends.com.au
LIQUOR
WHOLESALE GROUPS
ALM (Australian Liquor
Marketers)
Brisbane: 07 3489 3600
Townsville: 07 4799 4022
Cairns: 07 4041 6070
almliquor.com.au
Your Mates Brewing Co.
Ph: 07 5329 4733
yourmatesbrewing.com
4 Hearts Brewing Co.
Ph: 0428 236 436
4heartsbrewing.com
Terella Brewing
Ph: 0408 920 759
terellabrewing.com.au
MEDIA / MARKETING
Daily Press
Ph: 0412 224 969
dailypress.com.au
POINT OF SALE /
PAYMENTS
CashZone
Ph: 0466 148 752
cashzoneatm.com.au
H&L Australia Pty Ltd
Ph: 0407 975 411
hlaustralia.com.au
MSL Solutions
Ph: 0448 134 625
mslsolutions.com
Banktech
Ph: 1800 080 910
banktech.com.au
Bepoz Retail Solutions
Ph: 1300 023 769
bepoz.com.au
Harris Data Systems
Ph: 07 5535 7677
harrisdata.com.au
Idealpos Solutions Pty Ltd
Ph: 1300 944 117
mark.beeley@idealpos.
com.au
MyVenue Pty Ltd
Ph: 0447 129 873
myvenue.com/pubs-cafes-bars
PRINTING / PACKAGING
SECURITY / CLEANING
Best Security
Ph: 07 3212 8460
bestsecurity.net.au
Command 51
Ph: 0437 368 352
command51.com.au
CMBM Facility Services
Ph: 07 3391 1040 /
Ph: 0419 708 715
cmbm.com.au
Future Business Technology
Group
Ph: 1300 706 155
fgtgroup.com.au
Hikvision Digital Technology
Ph: 1300 976 305
hikvision.com
Lotus Commercial Pty Ltd
Ph: 1300 653 536
lotusfilters.com.au
Luxxe Outsourced Hotel
Services
Ph: 03 8761 9156
luxxe.com.au
Security Registers
Ph: 0452 363 166
securityregisters.com.au
Tru Security Services
Ph: 0452 377 662
trusecurity.com.au
SUPERANNUATION
HOSTPLUS
Ph: 1300 467 875
hostplus.com.au
TECHNOLOGICAL
PRODUCTS & SERVICES
BSV
Ph: 1300 244 727
bigscreenvideo.com.au
Chewzie Table Ordering
Ph: 1300 243 994
chewzie.me
Grayza
Ph: 1300 944 131
grayza.com
Operandio Pty Ltd
Ph: 0422 398 294
operandio.com
Secure Access I.T.
Ph: 1300 880 565
secureaccess.com.au
Tanda
Ph: 1300 859 117
tanda.co
Cherry Hub Pty Ltd
Ph: 0409 548 276
cherryhub.com.au
DQ VIP Systems
Ph: 0448 749 008
getdqd.com
Future Business Technology
Group
Ph: 1300 706 155
fgtgroup.com.au
IDU Technologies Pty Ltd
mitch@idu-identification.com
idu-identification.com
Jands
Ph: 0408 506 620
jands.com.au
JB Hi-Fi Commercial
Division
Ph: 07 3360 9925
jbhifi.com.au
Klackit
Ph: 0404 840 858
klackit.com
Mr Yum
Ph: 0448 504 121
mryum.com.au
onPlatinum ICT
Ph: 0402 281 561
onplatinum.com.au
Scantek Solutions
Ph: 1300 552 106
scantek.com.au
Security Registers
Ph: 0452 363 166
securityregisters.com.au
Smart Parking Limited
Ph: 0421 155 972
smartparking.com
TableTime Pty Ltd
Ph: 0405 052 682
tabletime.com.au
Vix Vizion Pty Ltd
Ph: 0413 026 918
vixvizion.com
Whats Doing App
Ph: 0404 561 895
whatsdoingapp.com
TRANSPORT
A.P. Eagers Limited
Ph: 07 3109 6731
apeagers.com.au
WASTE MANAGEMENT
Envirobank Recycling
Ph: 07 3063 7677
envirobank.com.au
Platypus Print Packaging
Ph 07 3352 0300
platys.com.au
Hikvision Digital Technology
Ph: 1300 976 305
hikvision.com

INDEPENDENTS WITH SCALE AND MOMENTUM
LMG provides independent retailers with the negotiating power, consumer brand expertise,
professionalism and support to compete successfully in the off-premise retail marketplace.
NEW AND IMPROVED APPS NOW AVAILABLE
INTEGRATED MARKETING
PROGRAMS
EXCLUSIVE SHOPPER
FOCUSSED PROMOTIONS
SIGNIFICANT INVESTMENT
INTO DIGITAL
COMPETITIVE PRICING
PROTECTING YOUR MARGIN
CONTACT OUR QUEENSLAND GENERAL MANAGER SHAUN LANDY NOW
TO FIND OUT HOW LMG CAN HELP YOU GROW YOUR BUSINESS.
Shaun Landy 0436 002 418 | slandy@lmg.com.au
lmg.com.au | bottlemart.com.au