HP Integrity systems - Family guide(US English) - Hewlett Packard

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HP Integrity systems - Family guide(US English) - Hewlett Packard

HARNESS

IT with a mission-critical converged

infrastructure.

HP Integrity systems

Family guide


Table of contents

HP Integrity systems family

Build an IT environment that delivers better business results ........................................ 3

Mission-critical converged infrastructure: the foundation of the next decade of

mission-critical computing ...................................................................................... 3

HP Integrity systems deliver modern mission-critical results .......................................... 4

Rackmount Integrity servers and Integrity NonStop servers complete the line................. 5

HP-UX 11i v3: the operating system of the HP mission-critical Converged Infrastructure ... 5

HP CloudSystem Matrix: the private cloud platform for HP mission-critical Converged

Infrastructure ....................................................................................................... 5

Complement your Integrity systems with additional software, storage, services, and

system options ..................................................................................................... 5

HP Integrity server blades ..................................................................................... 6

HP Integrity rackmount servers—entry class ............................................................. 8

HP Integrity rackmount servers—midrange ..............................................................10

HP Integrity Superdome—high end ........................................................................12

HP Integrity Superdome 2—high end .....................................................................14

HP Integrity NonStop servers ................................................................................16

HP related offerings ............................................................................................20

Leverage integrated service solutions for better business outcomes .............................29

Flexible financing for lower costs ...........................................................................31

The right partner ................................................................................................31


Build an IT environment that delivers

better business results

Today, everything is mobile, connected, interactive,

immediate, fluid, and mission critical. For businesses

to gain a competitive or service advantage in the face

of these new customer and constituent patterns, their

technology has to be at the forefront of enterprise

innovation and growth. Tomorrow’s leaders will

be organizations that leverage technology to

capitalize on, rather than simply adapt to, changing

customer expectations.

We are truly in the era of convergence. CIOs turn to

infrastructure convergence to enable organizations to

transform technology into a business advantage that

makes IT one of the most important partners in the

organization. It does so by turning technology silos into

adaptive pools of assets that can be shared by many

applications and managed as a service to enable

instant access.

As a decision maker focused on increasing your

competitive advantage, you are likely to be searching

for the best way to overcome IT sprawl and free up

untapped IT capacity so that you can react more quickly

to current and new business opportunities. The solution

is a converged infrastructure—one that aligns IT with

business demands.

HP brings this converged infrastructure approach to the

world of mission-critical computing in a way that no

other technology partner can. Only HP is committed

to providing the full mission-critical experience by

combining always-on resiliency in systems, protected

data in storage, secure networks, and mission-critical

services all integrated in a HP mission-critical

Converged Infrastructure.

Today’s mission-critical needs are typically addressed

with UNIX ® or mainframe solutions. As customers look to

deploy more workloads on industry-standard solutions,

including Linux and Windows ® , x86 can play a

significant role in mission-critical computing. Your UNIX

investments today can adapt to future workloads. With

HP mission-critical Converged Infrastructure, you are

ready for the future.

The result is accelerated business value delivery and the

“flipping” of the IT cost ratio so that more resources can

be spent on innovation and strategic business initiatives

rather than on operations.

Mission-critical converged infrastructure:

the foundation of the next decade of

mission-critical computing

Only HP is committed to providing the full mission-critical

experience by combining always-on resiliency in

systems, protected data in storage, secure networks,

and mission-critical services in an integrated

HP Mission-Critical Converged Infrastructure. As the

foundation of the world’s first mission-critical converged

infrastructure, HP Integrity systems deliver:

• Simplified and unified IT—a common modular

architecture from x86 to HP Integrity Superdome 2

• Always-on resiliency—reliable from CPU to solution

• Dynamic optimization—integrated virtualization and

management to optimally scale resources

• Future-ready infrastructure—today’s investments adapt

to your future mission-critical workloads

3


Leverage the full mission-critical experience for your

UNIX, HP Integrity NonStop, HP OpenVMS environments

while extending this mission-critical experience to

your Windows and Linux environments, all with

HP mission-critical Converged Infrastructure as the

“common” foundation. HP Project Odyssey helps you

redefine the future of mission-critical computing by

unifying UNIX and x86 server architectures to bring

industry-leading availability, increased performance,

and uncompromising client choice to a single platform.

To revolutionize your technology infrastructure, visit

www.hp.com/go/odyssey.

HP Integrity systems deliver modern

mission-critical results

The new lineup of Integrity systems blends

HP BladeSystem efficiency with HP Integrity resiliency.

Designed for investment protection and longevity, these

servers expect to support the next three generations of

Intel ® Itanium ® processors.

HP Integrity Superdome 2 is the ultimate mission-critical

platform, scaling up, out, and within to consolidate

applications on a common platform. Engineered

with trusted Integrity Superdome reliability,

Superdome 2 now includes a modular bladed design,

common components, and standard racks. What’s more,

Superdome 2 is more reliable than ever before, with

a 450 percent boost to infrastructure reliability and fault

tolerance built into the crossbar fabric. 1

HP Integrity server blades are the industry’s first eight-socket

UNIX scale-up server blades built on the #1 blade

infrastructure 2 —flexible mission-critical server blades that

combine the efficiency of HP BladeSystem to accelerate

IT effectiveness. There are three models: the HP Integrity

BL860c i2 Server Blade; the HP Integrity BL870c i2

Server Blade; and the BL890c i2 Server Blade, which

is the industry’s first eight-socket UNIX scale-up server

blade. The Integrity server blades feature our unique

Blade Link technology, which combines multiple blades

to create two-, four-, and eight-socket systems, as well

as HP Virtual Connect Flex-10 technology, which offers

increased network scalability and configuration flexibility

with up to 20 times more networking bandwidth. Plus,

Integrity server blades offer more than double the

performance in half the footprint with built-in resiliency

and less power. 3 Moreover, HP Integrity server blades

also support the HP-UX, Windows, and OpenVMS

OSs. Finally, the ability to mix and match HP Integrity,

HP ProLiant, and HP BladeSystem storage blades within

the same enclosure provides flexibility to grow as your

business demands change.

HP Integrity BL860c i2 and BL870c i2 Server Blades,

along with the HP Integrity rx2800 i2 Server, are

now NEBS Level 3 certified. NEBS Level 3 certification,

with –48 vdc power supplies, enables equipment

operability in network facility environments.

1 Based on HP lab analysis of hardware crash rates, compared to the

previous generation of Integrity Superdome.

2 Based on Q2 CY2011 IDC Quarterly Server Tracker, August 2011.

3 Based on HP internal comparisons and HP analysis of comparably

configured HP rackmount systems in testing conducted in February 2010.

4


Rackmount Integrity servers and Integrity

NonStop servers complete the line

HP Integrity servers continue to be available in the same

rackmount configurations that many of our customers

prefer to deploy. Complementing the Integrity family,

HP Integrity NonStop servers provide 24x7x365

application availability and are ideal for supporting

applications that require 100 percent availability,

real-time high-volume transaction processing, and

exceptional security—all delivered out of the box.

HP-UX 11i v3: the operating system

of the HP mission-critical Converged

Infrastructure

HP-UX 11i v3 is designed to deliver the always-on

resiliency, dynamic optimization of resources, and

investment protection demanded in mission-critical

computing. It integrates proven UNIX functionality

with advances in high availability, security, partitioning,

workload management, and instant capacity on demand,

and delivers it within the industry’s first mission-critical

converged infrastructure to increase flexibility while

reducing risk and total cost of ownership (TCO).

HP-UX 11i v3 on HP Integrity servers is ideal for

mission-critical applications such as SAP and

Oracle, where it delivers even greater value by

providing end-to-end integration, virtualization, and

infrastructure management with the HP Matrix Operating

Environment (formerly Insight Dynamics—VSE), high

availability with HP Serviceguard Solutions, and

pretesting of a broad range of independent software

vendor applications. Plus, because HP Integrity servers

are based on a modular system design and open

standards, you can carry your current investments into

the future at your own pace.

HP CloudSystem Matrix: the private

cloud platform for HP mission-critical

Converged Infrastructure

CloudSystem Matrix is the industry’s only converged

infrastructure architected for any workload from the

desktop to the data center. CloudSystem Matrix with

HP-UX and HP Integrity servers utilizes the Integrity

system’s modular design and open standards with

the Matrix OE built into HP-UX 11i v3 VSE OE and

HP-UX 11i v3 DC-OE to deliver a change-ready

infrastructure that can support all applications—from

infrastructure to mission critical—on a single platform.

With proven innovations like HP Virtual Connect,

Thermal Logic, and Insight Management, Cloud System

Matrix with Integrity servers and HP-UX enables you to

provision your infrastructure and applications for your

private cloud in minutes rather than months, resulting in

TCO savings of up to 56 percent. 4 CloudSystem Matrix

is an efficient path to a mission-critical private cloud on

Integrity servers.

CloudSystem Matrix can be further extended by

adding HP Cloud Service Automation software

to include a self-service infrastructure portal for

auto-provisioning and built-in lifecycle management

to enhance infrastructure, monitor applications, and

offer uptime for your cloud and traditional IT. For more

information, visit www.hp.com/go/matrix for specific

solution details and visit www.hp.com/go/cloudsystem

for general information.

Complement your Integrity systems with

additional software, storage, services,

and system options

To gain the full value from your investments, you

also need intelligent software, advanced storage

devices, expert services across the IT lifecycle, and

system-enhancing options.

HP infrastructure software—Do you need the most

efficient, in-depth way to understand, manage, and

control your complex IT environment? Is balancing

physical and virtual resources important for increasing

your IT utilization? Do you need to reduce business risk

from unplanned downtime? The Matrix OE allows you

to plan capacity and power continuously, provision

infrastructure in minutes, and balance physical and

virtual resources with mission-critical availability.

To learn more, visit www.hp.com/go/matrixoe/hpux.

HP storage—A core element of the HP Converged

Infrastructure, HP storage solutions enable virtual pools

of capacity that are built on a foundation of platform

modularity, capacity optimization, and application

integration. Clustered scale-out storage solutions from

HP—which virtualize at the disk, network, and file

system level—provide always-on resiliency, improve

scalability dramatically, and simplify management. This

improves utilization rates significantly while reducing

management costs by up to 50 percent. HP storage

solutions reduce risk and provide 24x7 operations via

completely redundant hardware platforms and unique

replication capabilities.

4 Source: The business case for HP BladeSystem Matrix, based on data

from the HP BladeSystem and BladeSystem Matrix TCO calculator,

http://roianalyst.hp.com/bladesystemmatrixtco/launch.html.

5


HP Integrity server blades

6

HP Services—To stay competitive, organizations need

IT environments that are right for today and ready to

evolve as business needs change. HP Services helps

you meet this challenge with services designed to lower

your IT costs, increase availability, improve service

quality, reduce multivendor complexity, and accelerate

system implementation.

To break down costly technology silos, we deliver

consulting and integration services, allowing you to

access, share, and synchronize applications and data

across your heterogeneous environment. For more

information, visit www.hp.com/services/enterprise.

One key to business success is an agile IT infrastructure,

poised to adapt to changing needs while maintaining

predictable service levels and keeping your business

running smoothly. That is one of the benefits of

comprehensive HP support services: we cover the

whole IT solution lifecycle, helping you design, deploy,

integrate, and manage an agile IT infrastructure—

including convenient, prepackaged HP Care Pack

service options and custom support solutions. Depending

on your individual support requirements, choose from

three levels of support that cover the entire lifecycle

to better address your business needs. For more

information, visit www.hp.com/services/always-on.

HP has one of the most flexible and complete sets

of mission-critical services in the industry. With

thousands of infrastructure professionals and global

recovery centers in 40 countries, we serve over 250

mission-critical ERP clients with 300,000 named users

in 22 countries speaking nine languages. To learn more,

visit www.hp.com/services.

Flexible mission-critical server blades combined with the efficiency of HP BladeSystem to accelerate IT effectiveness

Server blades

HP Integrity BL860c i2 Server Blade

Cost-effective mission-critical converged

infrastructure—a versatile and expandable

2-socket blade that is ideal for application-tier

and transaction workloads, database, Java,

and technical computing applications

Processors supported Intel Itanium processor 9300 series

1.73 GHz (quad-core) with 24 MB cache

1.60 GHz (quad-core) with 20 MB cache

1.33 GHz (quad-core) with 16 MB cache

1.60 GHz (dual-core) with 10 MB cache

HP Integrity BL870c i2 Server Blade

Flexible mission-critical server blades,

combined with the efficiency of BladeSystem—a

4-socket server blade that is ideal for the

database tier of multi-tiered enterprise

applications such as SAP and Oracle enterprise

applications

Intel Itanium processor 9300 series

1.73 GHz (quad-core) with 24 MB cache

1.60 GHz (quad-core) with 20 MB cache

1.33 GHz (quad-core) with 16 MB cache

1.60 GHz (dual-core) with 10 MB cache

Number of processors 1–2 2–4 4–8

Maximum number of cores 8 16 32

Operating systems

supported

Maximum memory

(cluster)

HP-UX 11i v3 5

Microsoft ® Windows Server 2008 R2 for

Itanium-based systems and OpenVMS v8.4 6

HP-UX 11i v3 5

Microsoft Windows Server 2008 R2 for

Itanium-based systems and OpenVMS v8.4 6

384 GB (24 x 16 GB) 768 GB (48 x 16 GB) 1.5 TB (96 x 16 GB)

I/O slots 3 mezzanine slots: 2 Type II and 1 Type I,

PCI Express (PCIe) x8 Gen2

6 mezzanine slots: 4 Type II and 2 Type I,

PCIe x8 Gen2

Internal hard disk drives Up to 2 Up to 4 Up to 8

Management HP Systems Insight Manager (SIM)

HP Integrity Integrated Lights-Out 3 (iLO 3)

HP SIM

HP Integrity iLO 3

HP Integrity BL890c i2 Server Blade

Kick off the mission-critical revolution with

the industry’s first 8-socket UNIX scale-up

server blade—ideal for larger mission-critical

workloads such as enterprise resource

planning, customer relationship management,

business intelligence, and large shared-memory

applications

Intel Itanium processor 9300 series

1.73 GHz (quad-core) with 24 MB cache

1.60 GHz (quad-core) with 20 MB cache

1.33 GHz (quad-core) with 16 MB cache

1.60 GHz (dual-core) with 10 MB cache

HP-UX 11i v3 5

Microsoft Windows Server 2008 R2 for

Itanium-based systems and OpenVMS v8.4 6

12 mezzanine slots: 8 Type II and 4 Type I,

PCIe x8 Gen2

HP SIM

HP Integrity iLO 3

Form factor 8 blades in 10U; 4 blades in 6U 4 blades in 10U; 2 blades in 6U 2 blades in 10U; 1 blade in 6U

5 Choice of Data Center, High Availability, Virtual Server, or Base OEs

6 Choice of High Availability or Base OEs


HP Integrity server blades (Continued)

Flexible mission-critical server blades combined with the efficiency of HP BladeSystem to accelerate IT effectiveness

Server blades

HP related offerings

Storage

Software

Recommended services

Hardware options

HP Integrity BL860c i2 Server Blade HP Integrity BL870c i2 Server Blade HP Integrity BL890c i2 Server Blade

HP EVA 4400

HP EVA P6300 Storage

HP MSA P2000 G3 FC Storage

HP 3PAR F-Class and T-Class Storage 7

HP LTO Ultrium Tape Blades

HP 1/8 G2 LTO-5 Ultrium 3000 SAS Tape

Autoloader

HP MSL4048 2 LTO-5 Ultrium SAS Tape Library

HP IBRIX X9000 Storage

HP LeftHand P4000 G2 Storage

HP X1000 G2 Storage

HP X3000 G2 Storage

HP Matrix OE for HP-UX

HP Serviceguard Solutions

Support

HP Critical Service8 HP Proactive 24 Service8 HP Support Plus 24 Service

Installation

HP Factory Express Services

Other services

HP Matrix OE Installation and Startup

HP Serviceguard Solutions

HP Startup Integrity Blade Infrastructure Service

HP Enhanced Network I&S for BladeSystem

Switches

HP Startup VSE Global Workload Manager

(gWLM) w/VM Service

HP Cluster Consistency 2-3 Node Cluster Service

HP Serviceguard Implementation—HP-UX

HP 8 and 4 Gb Fibre Channel adapters 4X

InfiniBand adapters

7 Only with HP-UX 11i v3; HP 3PAR Recovery Manager Software not supported

8 All blades within a single HP BladeSystem enclosure must be at the same service level

HP EVA 4400

HP EVA P6300 Storage

HP MSA P2000 G3 FC Storage

HP 3PAR F-Class and T-Class Storage 7

HP LTO Ultrium Tape Blades

HP 1/8 G2 LTO-5 Ultrium 3000 SAS Tape

Autoloader

HP MSL4048 2 LTO-5 Ultrium SAS Tape Library

HP IBRIX X9000 Storage

HP LeftHand P4000 G2 Storage

HP X1000 G2 Storage

HP X3000 G2 Storage

HP Matrix OE for HP-UX

HP Serviceguard Solutions

Support

HP Critical Service8 HP Proactive 24 Service8 HP Support Plus 24 Service

Installation

HP Factory Express Services

Other services

HP Matrix OE Installation and Startup

HP Serviceguard Solutions

HP Startup Integrity Blade Infrastructure Service

HP Enhanced Network I&S for BladeSystem

Switches

HP Startup VSE gWLM w/VM Service

HP Cluster Consistency 2-3 Node Cluster Service

HP Serviceguard Implementation—HP-UX

HP 8 and 4 Gb Fibre Channel adapters 4X

InfiniBand adapters

HP EVA 4400

HP EVA P6300 Storage

HP MSA P2000 G3 FC Storage

HP 3PAR F-Class and T-Class Storage 7

HP LTO Ultrium Tape Blades

HP 1/8 G2 LTO-5 Ultrium 3000 SAS Tape

Autoloader

HP MSL4048 2 LTO-5 Ultrium SAS Tape Library

HP IBRIX X9000 Storage

HP LeftHand P4000 G2

HP X1000 G2 Storage

HP X3000 G2 Storage

HP Matrix OE for HP-UX

HP Serviceguard Solutions

Support

HP Critical Service8 HP Proactive 24 Service8 HP Support Plus 24 Service

Installation

HP Factory Express Services

Other services

HP Matrix OE Installation and Startup

HP Serviceguard Solutions

HP Startup Integrity Blade Infrastructure Service

HP Enhanced Network I&S for BladeSystem

Switches

HP Startup VSE gWLM w/VM Service

HP Cluster Consistency 2-3 Node Cluster Service

HP Serviceguard Implementation—HP-UX

HP 8 and 4 Gb Fibre Channel adapters 4X

InfiniBand adapters

7


HP Integrity rackmount servers—entry class

Providing the flexibility you need for diverse workloads, multiple OEs, and future business growth, all at the price/performance

your business demands

8

Entry-class

Processors

supported

Number of

processors

Maximum number

of cores

Scalable processor

chipset

Operating systems

supported

Maximum memory

(cluster)

HP Integrity rx2800 i2 Server

Versatile and powerful entry-class

system ideal for smaller or more

remote deployments

Intel Itanium processor 9300 series

1.73 GHz (quad-core) with

20 MB cache

1.46 GHz (quad-core) with

16 MB cache

1.60 GHz (dual-core) with

10 MB cache

HP Integrity rx2660 Server

Entry-class value with incredible

flexibility and high performance/

watt

Intel Itanium processor 9100 series

1.66 GHz (dual-core) with

18 MB cache (667 MHz FSB)

1.42 GHz (dual-core) with

12 MB cache

1.6 GHz (single-core) with

12 MB cache

HP Integrity rx3600 Server

Powerful, scalable entry-class system

for demanding database and

application performance

Intel Itanium processor 9100 series

1.66 GHz (dual-core) with

18 MB cache (667 MHz FSB)

1.42 GHz (dual-core) with

12 MB cache

1–2 1–2 1–2 1–4

8 4 4 8

Intel 7500 I/O Hub (IOH) zx2 zx2 zx2

HP-UX 11i v3 9

Microsoft Windows Server 2008

R2 for Itanium-based systems and

OpenVMS v8.4 11

HP-UX 11i v3 9 and HP-UX 11i v2 10

Microsoft Windows Server 2008

R2 for Itanium-based systems

Red Hat Enterprise Linux 5 and 4

SUSE Linux Enterprise Server 11

and 10

OpenVMS v8.3-1H1 10 and

OpenVMS v8.4 11

HP-UX 11i v3 9 and HP-UX 11i v2 10

Microsoft Windows Server 2008

R2 for Itanium-based systems

Red Hat Enterprise Linux 5 and 4

SUSE Linux Enterprise Server 11

and 10

OpenVMS v8.3-1H1 10 and

OpenVMS v8.4 11

384 GB (24 x 16 GB) 32 GB 192 GB 384 GB

I/O slots 6 PCIe Gen2 I/O slots (2 x 8, 4 x 4) 3 8 8

Internal hard disk

drives

Management HP SIM

HP Integrity iLO 3

Rack height

(EIA unit)

Up to 8 8 8 16

HP SIM

HP Integrity iLO 2 (optional

Advanced Pack)

HP SIM

HP Integrity iLO 2 (optional

Advanced Pack)

2 2 4 7

9 Choice of Data Center, High Availability, Virtual Server, or Base OEs

10 Choice of Mission Critical, Enterprise, or Foundation OEs

11 Choice of High Availability or Base OEs

HP Integrity rx6600 Server

Highly expandable platform

for workload consolidation and

virtualization

Intel Itanium processor 9100 series

1.6 GHz (dual-core) with

24 MB cache

1.6 GHz (dual-core) with

18 MB cache

1.42 GHz (dual-core) with

12 MB cache

HP-UX 11i v3 9 and HP-UX 11i v2 10

Microsoft Windows Server 2008

R2 for Itanium-based systems

Red Hat Enterprise Linux 5 and 4

SUSE Linux Enterprise Server 11

and 10

OpenVMS v8.3-1H1 10 and

OpenVMS v8.4 11

HP SIM

HP Integrity iLO 2 (optional

Advanced Pack)


HP Integrity rackmount servers—entry class (Continued)

Providing the flexibility you need for diverse workloads, multiple OEs, and future business growth, all at the price/performance

your business demands

Entry-class

HP related offerings

Storage

Software

Recommended services

Hardware options

HP Integrity rx2800 i2 Server HP Integrity rx2660 Server HP Integrity rx3600 Server HP Integrity rx6600 Server

HP XP P9500 Storage

HP EVA 6400

HP EVA P6300 Storage

HP D2000 Disk Enclosures

HP MSA P2000 G3 FC Storage

HP 3PAR F-Class and T-Class

Storage

HP IBRIX X9000 Storage

HP LeftHand P4000 G2 Storage

HP X1000 G2 Storage

HP X3000 G2 Storage

HP Matrix OE

HP Serviceguard Solutions

Support

HP Critical Service

HP Proactive 24 Service

HP Support Plus 24 Service

Installation

HP Factory Express Services

HP Matrix OE Installation and

Startup

Other services

HP Proactive Select

HP Startup Virtual Machine Service

HP Serviceguard Implementation—

HP-UX

HP Startup Integrity 2-socket

Server Service

HP 10000 G2 series rack

8 and 4 Gb Fibre Channel adapters

HP MSA P2000 G3 FC Storage

HP EVA 4400

HP D2000 Disk Enclosures

HP 3PAR F-Class and T-Class

Storage

HP LTO Ultrium Tape Drives

HP IBRIX X9000 Storage

HP LeftHand P4000 G2 Storage

HP X1000 G2 Storage

HP X3000 G2 Storage

HP Matrix OE

HP Serviceguard Solutions

Support

HP Critical Service

HP Proactive 24 Service

HP Support Plus 24 Service

Installation

HP Factory Express Services

HP Matrix OE Installation and

Startup

Other services

HP Proactive Select

HP Startup Virtual Machine Service

HP Serviceguard Implementation—

HP-UX

HP Startup Integrity 2-socket

Server Service

HP 10000 G2 series rack

8 and 4 Gb Fibre Channel adapters

HP MSA P2000 G3 FC Storage

HP EVA 4400

HP D2000 Disk Enclosures

HP 3PAR F-Class and T-Class

Storage

HP LTO Ultrium Tape Drives

HP IBRIX X9000 Storage

HP LeftHand P4000 G2 Storage

HP X1000 G2 Storage

HP X3000 G2 Storage

HP Matrix OE

HP Serviceguard Solutions

Support

HP Critical Service

HP Proactive 24 Service

HP Support Plus 24 Service

Installation

HP Factory Express Services

HP Matrix OE Installation and

Startup

Other services

HP Proactive Select

HP Startup Virtual Machine Service

HP Serviceguard Implementation—

HP-UX

HP Startup Integrity 2-socket

Server Service

HP 10000 G2 series rack

8 and 4 Gb Fibre Channel adapters

HP MSA P2000 G3 FC Storage

HP EVA P6300 Storage

HP EVA 6400

HP EVA 4400

HP D2000 Disk Enclosures

HP 3PAR F-Class and T-Class Storage

HP LTO Ultrium Tape Drives

HP IBRIX X9000 Storage

HP LeftHand P4000 G2 Storage

HP X1000 G2 Storage

HP X3000 G2 Storage

HP Matrix OE

HP Serviceguard Solutions

Support

HP Critical Service

HP Proactive 24 Service

HP Support Plus 24 Service

Installation

HP Factory Express Services

HP Matrix OE Installation and Startup

Other services

HP Proactive Select

HP Startup Virtual Machine Service

HP Serviceguard Implementation—

HP-UX

HP Startup Integrity 2-socket

Server Service

HP 10000 G2 series rack

8 and 4 Gb Fibre Channel adapters

9


HP Integrity rackmount servers—midrange

Offering flexibility and availability in a rackmount form factor, ranging from 8 to 32 processors; perfect for multi-OE consolidation and

scale-up applications

Midrange

10

HP Integrity rx7640 Server

Excellent performance and compute density for data

center applications

Processors supported Intel Itanium processor 9100 series

1.6 GHz (dual-core) with 24 MB cache

1.6 GHz (dual-core) with 18 MB cache

1.4 GHz (dual-core) with 12 MB cache

Number of processors 1–8 1–16

Maximum number of cores 16 32

Scalable processor chipset sx2000 sx2000

Operating systems supported HP-UX 11i v312 and HP-UX 11i v213 Microsoft Windows Server 2008 R2 for Itanium-based systems

Red Hat Enterprise Linux 5 and 4

SUSE Linux Enterprise Server 11 and 10

OpenVMS v8.3-1H1 13 and OpenVMS v8.414 Maximum memory (cluster) 256 GB 512 GB

HP Integrity rx8640 Server

Ideal platform for scale-up, performance, and server consolidation

workloads with low TCO

Intel Itanium processor 9100 series

1.6 GHz (dual-core) with 24 MB cache

1.6 GHz (dual-core) with 18 MB cache

1.4 GHz (dual-core) with 12 MB cache

I/O slots 15 with one nPar partition, 14 with two nPar partitions 16 (32 with SEU-2) 15

Internal hard disk drives 4 4 (8 with SEU-2) 15

Hard partitions (nPars) 1–2 1–2 (1–4 with SEU-2) 15

Management HP SIM

HP Integrity iLO 2

HP-UX 11i v3 12 and HP-UX 11i v2 13

Microsoft Windows Server 2008 R2 for Itanium-based systems

Red Hat Enterprise Linux 5 and 4

SUSE Linux Enterprise Server 11 and 10

OpenVMS v8.3-1H1 13 and OpenVMS v8.4 14

HP SIM

HP Integrity iLO 2

Rack height (EIA unit) 10 17 (26 with SEU-2) 15

12 Choice of Data Center, High Availability, Virtual Server, or Base OEs

13 Choice of Mission Critical, Enterprise, or Foundation OEs

14 Choice of High Availability or Base OEs

15 SEU-2 = Server Expansion Unit 2


HP Integrity rackmount servers—midrange (Continued)

Offering flexibility and availability in a rackmount form factor, ranging from 8 to 32 processors; perfect for multi-OS consolidation and

scale-up applications

Midrange

HP related offerings

Storage

Software

Recommended services

Hardware options

HP Integrity rx7640 Server HP Integrity rx8640 Server

HP XP P9500 Storage

HP EVA 6400

HP EVA P6300 Storage

HP D2000 Disk Enclosures

HP MSA P2000 G3 FC Storage

HP 3PAR F-Class and T-Class Storage 16

HP LTO Ultrium Tape Drives

HP IBRIX X9000 Storage

HP LeftHand P4000 G2 Storage

HP X1000 G2 Storage

HP X3000 G2 Storage

HP Matrix OE

HP Serviceguard Solutions

Support

HP Critical Service

HP Proactive 24 Service

HP Support Plus 24 Service

Installation

HP Factory Express Services

HP Matrix OE Installation and Startup

HP Serviceguard Solutions

Other services

HP Startup VSE gWLM w/VM Service

HP Cluster Consistency 2-3 Node Cluster Service

HP Instant Capacity (iCAP) and Temporary Instant Capacity (TiCAP)

processors

HP Lights Out Advanced KVM Card

16 Only with HP-UX 11i v3 and HP-UX 11i v2; HP 3PAR Recovery Manager Software not supported

HP XP P9500 Storage

HP EVA 8400

HP EVA P6300 Storage

HP D2000 Disk Enclosures

HP MSA P2000 G3 FC Storage

HP 3PAR F-Class and T-Class Storage 16

HP LTO Ultrium Tape Drives

HP IBRIX X9000 Storage

HP LeftHand P4000 G2 Storage

HP X1000 G2 Storage

HP X3000 G2 Storage

HP Matrix OE

HP Serviceguard Solutions

Support

HP Critical Service

HP Proactive 24 Service

HP Support Plus 24 Service

Installation

HP Factory Express Services

HP Matrix OE Installation and Startup

HP Serviceguard Solutions

Other services

HP Startup VSE gWLM w/VM Service

HP Cluster Consistency 2-3 Node Cluster Service

HP iCAP and TiCAP processors

HP Lights Out Advanced KVM Card

11


HP Integrity Superdome—high end

Offering proven reliability, availability, and rich virtualization capabilities, backed by 10 years of mission-critical value for

enterprise-class customers

High-end

12

HP Integrity Superdome

Scalability and virtualization ideal for enterprise consolidation

Processors supported Intel Itanium processor 9100 series

1.6 GHz (dual-core) with 24 MB cache

1.6 GHz (dual-core) with 18 MB cache

Number of processors 1–32 2–64

Maximum number of cores 64 128

Scalable processor chipset sx2000 sx2000

Operating systems supported HP-UX 11i v317 and HP-UX 11i v218 Microsoft Windows Server 2008 R2 for Itanium-based systems

Red Hat Enterprise Linux 5 and 4

SUSE Linux Enterprise Server 11 and 10

OpenVMS v8.3-1H1 18 (max. nPar size is 4 cells, 32 cores)

OpenVMS v8.419 (max. nPar size is 4 cells, 32 cores)

Maximum memory (cluster) 1 TB 2 TB

HP Integrity Superdome

Scalability for larger enterprise application requirements

Intel Itanium processor 9100 series

1.6 GHz (dual-core) with 24 MB cache

1.6 GHz (dual-core) with 18 MB cache

I/O slots 96 (with I/O expansion) 192 (with I/O expansion)

Hard partitions (nPars) 1–8 1–16

Management HP SIM

HP Integrity iLO 2

HP-UX 11i v3 17 and HP-UX 11i v2 18

Microsoft Windows Server 2008 R2 for Itanium-based systems

Red Hat Enterprise Linux 5 and 4

SUSE Linux Enterprise Server 11 and 10

OpenVMS v8.3-1H1 18 (max. nPar size is 4 cells, 32 cores)

OpenVMS v8.4 19 (max. nPar size is 4 cells, 32 cores)

HP SIM

HP Integrity iLO 2

Rack height (EIA unit) Delivered in Integrity Superdome cabinets Delivered in Integrity Superdome cabinets

17 Choice of Data Center, High Availability, Virtual Server, or Base OEs

18 Choice of Mission Critical, Enterprise, or Foundation OEs

19 Choice of High Availability or Base OEs


HP Integrity Superdome—high end (Continued)

Offering proven reliability, availability, and rich virtualization capabilities, backed by 10 years of mission-critical value for

enterprise-class customers

High-end

HP related offerings

Storage

Software

Recommended service

Hardware options

HP Integrity Superdome HP Integrity Superdome

HP XP P9500 Storage

HP EVA 8400

HP EVA P6500 Storage

HP D2000 Disk Enclosures

HP MSA P2000 G3 FC Storage

HP 3PAR F-Class and T-Class Storage 20

HP LTO Ultrium Tape Drives

HP IBRIX X9000 Storage

HP LeftHand P4000 G2 Storage

HP X1000 G2 Storage

HP X3000 G2 Storage

HP Matrix OE

HP Serviceguard Solutions

Support

HP Critical Service Solution

HP Proactive Service Solution

HP Foundation Service Solution

Installation

HP Matrix OE Installation and Startup

Other service

HP Serviceguard Implementation—HP-UX

HP iCAP and TiCAP processors

HP Lights Out Advanced KVM Card

20 Only with HP-UX 11i v3 and HP-UX 11i v2; HP 3PAR Recovery Manager Software not supported

HP XP P9500 Storage

HP EVA 8400

HP EVA P6500 Storage

HP D2000 Disk Enclosures

HP MSA P2000 G3 FC Storage

HP 3PAR F-Class and T-Class Storage 20

HP LTO Ultrium Tape Drives

HP IBRIX X9000 Storage

HP LeftHand P4000 G2 Storage

HP X1000 G2 Storage

HP X3000 G2 Storage

HP Matrix OE

HP Serviceguard Solutions

Support

HP Critical Service Solution

HP Proactive Service Solution

HP Foundation Service Solution

Installation

HP Matrix OE Installation and Startup

Other service

HP Serviceguard Implementation—HP-UX

HP iCAP and TiCAP processors

HP Lights Out Advanced KVM Card

13


HP Integrity Superdome 2—high end

The flagship server in the HP mission-critical Converged Infrastructure, ideal for high-end consolidation, availability, and resiliency

High-end

14

Superdome 2–8s

Entry point for Superdome-class reliability

and flexibility

Superdome 2–16s

Modular, flexible building block for

Superdome 2, with expanded scalability for

enterprise applications

Superdome 2–32s

Expanded scalability, performance, and ease

of management, including the innovative

Superdome 2 cabinet with programmable

status display

Processors supported Intel Itanium 9350 4c/9340 4c Intel Itanium 9350 4c/9340 4c Intel Itanium 9350 4c/9340 4c

Number of processors 2–16 2–16 2–32

Maximum number of cores 64 64 128; designed to scale from 8 to 256 cores

and more

Scalable processor chipset sx3000 sx3000 sx3000

Operating systems supported HP-UX 11i v3 21 HP-UX 11i v3 21 HP-UX 11i v3 21

Processor cache 24 MB L3 (9350) 24 MB L3 (9350) 24 MB L3 (9350)

Maximum memory (cluster) 2 TB DDR3 (256 x 8 GB) 2 TB DDR3 (256 x 8 GB) 4 TB DDR3 (512 x 8 GB)

External I/O slots 48 external PCIe x8 Gen2 96 external PCIe x8 Gen2 96 external PCIe x8 Gen2

Internal I/O slots 24 PCIe mezzanine22 16 Type II and 8 Type I, PCIe x8 Gen2

Built-in I/O 32 10GbE ports

Pass-through or switch interconnect module

Form factor 18U enclosure

4U I/O expansion enclosure

HP 600 mm wide 10K-G2 racks in 36U and

42U heights

Standard rack door

21 Choice of Data Center, High Availability, Virtual Server, or Base OEs

22 Mezzanine I/O supported in future release

24 PCIe mezzanine 22

16 Type II and 8 Type I, PCIe x8 Gen2

32 10GbE ports

Pass-through or switch interconnect module

18U enclosure

4U I/O expansion enclosure

HP 600 mm wide 10K-G2 racks in 36U and

42U heights

Superdome 2 door with active display

48 PCIe mezzanine 22

32 Type II and 16 Type I, PCIe x8 Gen2

64 10GbE ports

Pass-through or switch interconnect module

2 18U enclosures in single 19-inch rack

4U I/O expansion enclosure

HP 600 mm wide 10K-G2 racks in 36U and

42U heights

Superdome 2 door with active display


HP Integrity Superdome 2—high end (Continued)

The flagship server in the HP mission-critical Converged Infrastructure, ideal for high-end consolidation, availability, and resiliency

High-end

HP related offerings

Storage

Software

Recommended services

Hardware options

Superdome 2–8s Superdome 2–16s Superdome 2–32s

HP 3PAR F200/F400/T400/T800 Storage

HP XP P9500 Storage

HP XP 10000/12000/20000/24000 Storage

HP EVA 4000/4100/4400/6000/6400/6100/

8000/8100/8400 Storage

HP EVA P6500 Storage

HP LeftHand P4000 G2 Storage

HP MSA 2300fc Storage

HP MSA P2000 G3 FC Storage

HP MSA P2000 G3 FC/iSCSI Combo Storage

(FC connect)

HP D2000 Disk Enclosures

HP MDS600 Disk Enclosures

HP DAT Tape Drives

HP LTO Ultrium Tape Drives

HP 1/8 G2 SAS Tape Autoloader

HP MSL 2024/4048/8096 SAS Tape Libraries

HP IBRIX X9000 Storage

HP X1000 G2 Storage

HP X3000 G2 Storage

HP-UX OEs: Base OE, Virtual Server OE,

High Availability OE, Data Center OE

HP Serviceguard portfolio of solutions,

Development Environments, Disaster

Recovery solutions

HP Serviceguard Solutions

Support

HP Critical Service

HP Proactive 24 Service

Installation

HP Factory Express Services

HP Matrix OE Installation and Startup

Other services

HP Serviceguard Solutions

HP Installation and Startup Services

HP iCAP and TiCAP processors

HP Lights Out Advanced KVM Card

HP 3PAR F200/F400/T400/T800 Storage

HP XP P9500 Storage

HP XP 10000/12000/20000/24000 Storage

HP EVA 4000/4100/4400/6000/6400/6100/

8000/8100/8400 Storage

HP P4000 G2 Storage

HP EVA P6500 Storage

HP MSA 2300fc Storage

HP MSA P2000 G3 FC Storage

HP MSA P2000 G3 FC/iSCSI Combo Storage

(FC connect)

HP D2000 Disk Enclosures

HP MDS600 Disk Enclosures

HP DAT Tape Drives

HP LTO Ultrium Tape Drives

HP 1/8 G2 SAS Tape Autoloader

HP MSL 2024/4048/8096 SAS Tape Libraries

HP IBRIX X9000 Storage

HP X1000 G2 Storage

HP X3000 G2 Storage

HP-UX OEs: Base OE, Virtual Server OE,

High Availability OE, Data Center OE

HP Serviceguard portfolio of solutions,

Development Environments, Disaster

Recovery solutions

HP Serviceguard Solutions

Support

HP Critical Service

HP Proactive 24 Service

Installation

HP Factory Express Services

HP Matrix OE Installation and Startup

Other services

HP Serviceguard Solutions

HP Installation and Startup Services

HP iCAP and TiCAP processors

HP Lights Out Advanced KVM Card

HP 3PAR F200/F400/T400/T800 Storage

HP XP P9500 Storage

HP XP 10000/12000/20000/24000 Storage

HP EVA 4000/4100/4400/6000/6400/6100/

8000/8100/8400 Storage

HP P4000 G2 Storage

HP EVA P6500 Storage

HP MSA 2300fc Storage

HP MSA P2000 G3 FC Storage

HP P2000 G3 FC/iSCSI Combo Storage

(FC connect)

HP D2000 Disk Enclosures

HP MDS600 Disk Enclosures

HP DAT Tape Drives

HP LTO Ultrium Tape Drives

HP 1/8 G2 SAS Tape Autoloader

HP MSL 2024/4048/8096 SAS Tape Libraries

HP IBRIX X9000 Storage

HP X1000 G2 Storage

HP X3000 G2 Storage

HP-UX OEs: Base OE, Virtual Server OE,

High Availability OE, Data Center OE

HP Serviceguard portfolio of solutions,

Development Environments, Disaster

Recovery solutions

HP Serviceguard Solutions

Support

HP Critical Service

HP Proactive 24 Service

Installation

HP Factory Express Services

HP Matrix OE Installation and Startup

Other services

HP Serviceguard Solutions

HP Installation and Startup Services

HP iCAP and TiCAP processors

HP Lights Out Advanced KVM Card

15


HP Integrity NonStop servers

Ultrarobust servers that deliver 24x7 continuous availability, unrivaled data integrity, and virtually unlimited scalability—ideal for

demanding, transaction-intensive applications

NonStop

16

HP Integrity NonStop NS2200 Server

Entry-class, software fault-tolerant

solution for emerging markets

HP Integrity NonStop BladeSystem

NB50000c

Industry-leading 24x7 availability,

scalability, and data integrity with a high

level of performance

HP Integrity NonStop BladeSystem

NB54000c

Industry-leading 24x7 availability,

scalability, and data integrity with a high

level of performance

Processors supported Intel Itanium processor 9300 series Intel Itanium processor 9100 series Intel Itanium processor 9300 series

Clustering Expand-over IP (does not support

ServerNet clustering)

NonStop BladeCluster Solution

ServerNet clustering

Number of processors 2–4 2–16 per node 2–16 per node

Maximum number of logical

processors per cluster

1020 4080 4080

NonStop BladeCluster Solution

ServerNet clustering

Operating systems supported HP NonStop OS (J-Series) HP NonStop OS (J-Series) HP NonStop OS (J-Series)

Maximum memory (cluster) 32 TB 192 TB 192 TB

ServerNet processor connectivity Versatile I/O (VIO) InterConnect ServerNet switches,

BladeCluster switch

I/O infrastructure IP Cluster I/O Module (CLIM), Storage CLIM,

Telco CLIM

InterConnect ServerNet switches,

BladeCluster switch

IP CLIM, Storage CLIM, Telco CLIM IP CLIM, Storage CLIM, Telco CLIM, I/O

Adapter Modular Enclosure (IOAME)

Maximum I/O adapters 4 60 (IOAME) 60 (IOAME)

Maximum clustered I/O

modules (CLIMs)

6 48 48

Internal hard disk drives 200 3248 FC disks with all IOAME-based

storage and IP connectivity; no CLIMs

2300 SAS disks with all CLIM-based storage

and IP connectivity; no IOAME

Management HP NonStop System Console (NSC)

HP SIM

HP NSC

HP SIM

3248 FC disks with all IOAME-based

storage and IP connectivity; no CLIMs

2300 SAS disks with all CLIM-based storage

and IP connectivity; no IOAME

HP NSC

HP SIM

Rack height (EIA unit) 42 and 36 Delivered in modular cabinet(s) Delivered in modular cabinet(s)


HP Integrity NonStop servers (Continued)

Ultrarobust servers that deliver 24x7 continuous availability, unrivaled data integrity, and virtually unlimited scalability—ideal for

demanding, transaction-intensive applications

NonStop

HP related offerings

Storage

Software

Recommended services

Hardware options

HP Integrity NonStop NS2200 Server HP Integrity NonStop BladeSystem NB50000c HP Integrity NonStop BladeSystem NB54000c

SAS internal hard disk drives (146 GB @

15k rpm, and 300 GB @ 10k rpm)

HP Disk Array family (for example, P9500)

HP NonStop SQL database software

HP NonStop RDF/ZLT replication software

Support

HP Critical Service Solution

HP Proactive 24 Solution

HP Support Plus 24 Service Solution

HP Virtual TapeServer

Expansion board for Ethernet

FC internal hard disk drives

(300 GB @ 15k rpm)

SAS internal hard disk drives (146 GB @ 15k

rpm, and 300 GB @ 10k rpm)

HP Disk Array family (for example, P9500)

HP NonStop SQL database software

HP NonStop RDF/ZLT replication software

Support

HP Critical Service Solution

HP Proactive 24 Solution

HP Support Plus 24 Service Solution

IOAME: Fibre Channel ServerNet Adapter

(FCSA), Ethernet ServerNet Adapter (G4SA)

Storage CLIM: SAS HBA, FC HBA

FC internal hard disk drives

(300 GB @ 15k rpm)

SAS internal hard disk drives (146 GB @

15k rpm, and 300 GB @ 10k rpm)

HP Disk Array family (for example, P9500)

HP NonStop SQL database software

HP NonStop RDF/ZLT replication software

Support

HP Critical Service Solution

HP Proactive 24 Solution

HP Support Plus 24 Service Solution

IOAME: FCSA, G4SA

Storage CLIM: SAS HBA, FC HBA

17


HP Integrity NonStop servers (Continued)

Ultrarobust servers that deliver 24x7 continuous availability, unrivaled data integrity, and virtually unlimited scalability—ideal for

demanding, transaction-intensive applications

NonStop

18

HP Integrity NonStop NS1200 Server

Entry-class, software fault-tolerant solution

for emerging markets

HP Integrity NonStop NS14200 Server

Midrange solution offering highest

application availability with absolute data

integrity and linear scalability

HP Integrity NonStop NS16200 Server

Highest application availability with

absolute data integrity and linear scalability

Processors supported Intel Itanium processor 9100 series Intel Itanium processor 9100 series Intel Itanium processor 9100 series

Clustering Expand-over IP (does not support ServerNet

clustering)

ServerNet clustering ServerNet clustering

Number of processors 2–8 per system 2–8 per node 2–16 per node

Maximum number of logical

processors per cluster

8 2040 4080

Operating system supported HP NonStop OS (H-Series) HP NonStop OS (H-Series) HP NonStop OS (H-Series)

Maximum memory (cluster) 64 GB 32 TB 64 TB

ServerNet processor connectivity Versatile I/O (VIO) Versatile I/O (VIO) P-Switch

Maximum I/O adapters 6 6 60

Internal hard disk drives 336 448 3248

Management HP NSC

HP SIM

HP NSC

HP SIM

HP NSC

HP SIM

Rack height (EIA unit) 42 (36 in some configurations) Delivered in modular cabinet(s) Delivered in modular cabinet(s)


HP Integrity NonStop servers (Continued)

Ultrarobust servers that deliver 24x7 continuous availability, unrivaled data integrity, and virtually unlimited scalability—ideal for

demanding, transaction-intensive applications

NonStop

HP related offerings

Storage

Software

Recommended services

Hardware options

HP Integrity NonStop NS1200 Server HP Integrity NonStop NS14200 Server HP Integrity NonStop NS16200 Server

FC internal hard disk drives

(300 GB @ 15k rpm)

HP Disk Array family (for example, P9500)

HP NonStop SQL database software

HP NonStop RDF/ZLT replication software

Support

HP Critical Service Solution

HP Proactive 24 Solution

HP Foundation Service Solution

HP Virtual TapeServer

Expansion board for Fibre Channel or

Ethernet

FC internal hard disk drives

(300 GB @ 15k rpm)

HP Disk Array family (for example, P9500)

HP NonStop SQL database software

HP NonStop RDF/ZLT replication software

Support

HP Critical Service Solution

HP Proactive 24 Solution

HP Foundation Service Solution

HP Virtual TapeServer

Expansion board for Fibre Channel or

Ethernet

FC internal hard disk drives

(300 GB @ 15k rpm)

HP Disk Array family (for example, P9500)

HP NonStop SQL database software

HP NonStop RDF/ZLT replication software

Support

HP Critical Service Solution

HP Proactive 24 Solution

HP Foundation Service Solution

FCSA

G4SA

19


HP related offerings

Comprehensive solutions for the HP Integrity systems family

HP Software Description

Virtualization

HP Integrity Virtual Machines 23 Improves utilization by allowing several virtual machines to share a single processor core and I/O resources. Each virtual machine runs

its own guest OS instance (HP-UX 11i, Windows, and Linux) and offers complete software isolation. Online migration is also available,

allowing a running VM and its guest OS and applications to be moved to a different VM Host without service interruption, OS reboot, or

application restart.

HP Virtual Partitions (vPars) 23 Improves utilization by allowing multiple HP-UX instances to share one server or hard partition. Each vPar runs its own copy of HP-UX and

offers complete software isolation. Granularity is down to one processor core. Processor cores and memory can be dynamically migrated.

HP Matrix OE The HP Matrix OE is advanced infrastructure lifecycle management software that allows you to plan power and capacity continuously,

provision infrastructure in minutes, and balance physical and virtual resources with mission-critical availability.

The Matrix OE is integrated by design and includes the following capabilities:

• Partitioning with HP Integrity Virtual Machines or HP Virtual Partitions.

• Capacity planning (HP Capacity Advisor 23 ): Easy-to-use and energy-aware tool for capacity planning, continuous analysis, and

optimized workload placement. HP Smart Solver technology shows the excellent fits for your workloads. You can test various scenarios

before you make any changes to your critical applications to align to your business needs.

• Configuration management: Reduces complexity by providing unified visualization and management of physical and virtual servers.

It enables you to graphically visualize and configure how your virtual resources are being used and how they map to your physical

infrastructure.

• Workload management (HP Global Workload Manager 23 ): Allocates server resources automatically so that the highest-priority

applications get the resources they need. Designed for multisystem Integrity server environments, it is ideal for large, centralized

IT environments that host applications for many departments.

• Infrastructure orchestration: Lets you provision infrastructure in minutes to automatically activate physical servers, storage, and

networking from pools of shared resources.

Availability

HP Serviceguard Solutions for

High Availability and Disaster

Recovery

20

HP Serviceguard Solutions for High Availability and Disaster Recovery provide transparent recovery to rapidly and automatically restore

service availability after a failure in order to prevent the business impacts of downtime. Serviceguard Solutions are tightly integrated with

the Matrix OE, and deliver quick, quantifiable return on IT investment with high-availability and disaster recovery solutions integrated by

design with virtualization, utility pricing, and storage management.

HP Serviceguard 23 HP Serviceguard uses virtualization to move IT services between servers in order to increase availability. These moves can be automatic,

such as in response to a failure or threshold violation, or at your command, to avoid downtime when performing maintenance.

HP Serviceguard Manager 23 Included with Serviceguard, HP Serviceguard Manager provides GUI-based management of Serviceguard products, including the creation,

modification, administration, and monitoring of clusters and packages.

HP Event Monitoring Service and

HA Monitors 23

HP Serviceguard Enterprise Cluster

Master Toolkit 23

HP Serviceguard Extension

for SAP

HP Serviceguard Extension

for RAC

HP Serviceguard Disaster

Recovery

HP Serviceguard Storage

Management Suite

HP Event Monitoring Service (EMS) HA Monitors facilitate real-time monitoring and error detection for HP products in the enterprise

environment. This framework provides centralized management of hardware devices and system resources, and provides immediate

notification of hardware failures and system status.

Provides plug-and-play availability for key applications, including HP Serviceguard NFS, Apache, Tomcat, CIFS/9000, Oracle Database,

Sybase ASE, MySQL, and IBM DB2.

An off-the-shelf solution that protects your SAP environment by automatically detecting failures or threshold violations and immediately

restoring any affected application to the required availability levels. Provides automated recovery and simplified management for SAP.

Includes HP Hot Standby, the first and only high-availability solution capable of cutting recovery time of SAP liveCache from hours or days

to under two minutes.

Robust protection for an Oracle Real Application Clusters (RAC) environment, HP Serviceguard Extension for RAC (SGeRAC) delivers high

availability, manageability, data integrity, and storage management for the entire RAC stack.

HP Metrocluster and Continentalclusters provide the highest level of availability and business continuity for enterprise data centers over

local and unlimited distances.

HP Serviceguard Storage Management Suite delivers improved availability, performance, and manageability for Oracle Database and

Oracle RAC environments on HP-UX 11i. It achieves these enhancements by integrating HP Serviceguard with Veritas Storage Foundation

technologies by Symantec. This suite of products also includes features that can speed data recovery from hours to minutes, improve

manageability, and reduce storage costs.

23 HP recommends purchasing these software products as part of the fully integrated HP Matrix OE for HP-UX, as part of the Virtual Server OE, High Availability OE, or Data Center OE.


HP related offerings (Continued)

Comprehensive solutions for the HP Integrity systems family

HP Software Description

Management

HP SIM HP SIM is the foundation of HP Unified Management Portfolio. It helps maximize system uptime, reduces TCO, and provides powerful

monitoring and control of multiple HP Integrity servers.

HP Ignite-UX Enables fast deployment of HP-UX 11i for one or many servers. It provides the means for creating and reusing standard system

configurations, enables replication of systems, permits post-installation customization, and is capable of operating in both interactive and

unattended modes.

HP GlancePlus Pak Software Combines real-time diagnostic and monitoring capabilities with the ability to perform historical data collection and analysis. This provides

an ideal solution to manage the availability and performance of a single system while retaining valuable historical information for use with

enterprise management products.

HP Operations Software for UNIX Discovers, monitors, controls, and reports on the availability and performance of heterogeneous, large-scale IT environments. It consolidates

information for all IT components—network, systems, storage, databases, and applications.

HP Integrity iLO 2 Advanced remote management built into the system management processor.

HP NonStop Software for HP Integrity NonStop servers

HP NonStop SQL database

software

HP NonStop RDF/ZLT replication

software

HP Pathway with NonStop TS/MP

software

HP NonStop Servlets for

JavaServer Pages

NonStop SQL is a distributed relational database management system that uses the ANSI-standard Structured Query Language (SQL) to

deliver a scalable, fault-tolerant database. NonStop SQL includes ODBC and JDBC software and a report writer.

NonStop RDF/Zero Lost Transactions (ZLT) software offers high-speed, low-latency transaction replication between NonStop servers and

enables total data integrity for every transaction.

Highly scalable and available application server for mission-critical OLTP applications.

Highly scalable Apache Tomcat-based Web container for hosting enterprise Java components.

HP NonStop Tuxedo software Highly scalable and available version of the popular BEA Tuxedo transaction processing monitor.

HP NonStop CORBA software Highly scalable and available OMG CORBA*-compliant Object Request Broker.

HP Storage Description

HP XP P9500 Storage Bullet-proof storage for the mission-critical converged infrastructure where constant access to data is required—even in the event of a

disaster. The virtualization technology in the P9500 disk array increases total resource utilization and productivity, can adapt to changing

business conditions in minutes instead of months, and protects storage investments while increasing data center capacity and life span.

P9500 Disk Array—scales up to 1.18 PB of internal and 255 PB of external capacity.

HP 3PAR Storage A family of next-generation, multi-tenant utility storage arrays built for cloud computing. Autonomic management capabilities decrease

storage administration by up to 90 percent, while unique thin technologies reduce capacity requirements by 50 percent or more. 24 It is the

ideal platform for the virtual data center, cloud computing, and the delivery of enterprise IT as a utility service. Four models deliver a broad

range of scalability to enterprise environments while providing uncompromising simplicity, agility, efficiency, and compelling TCO:

HP 3PAR T800 Storage System—scales up to 800 TB of capacity

HP 3PAR T400 Storage System—scales up to 400 TB of capacity

HP 3PAR F400 Storage System—scales up to 384 TB of capacity

HP 3PAR F200 Storage System—scales up to 128 TB of capacity

HP EVA Storage An enhanced virtual storage array family for enterprises requiring an easy-to-use, high-performing midrange disk array with outstanding

TCO to support business-critical processes:

HP EVA P6500 Storage—scales to 480 TB of capacity

HP EVA P6300 Storage—scales to 250 TB of capacity

* OMG stands for Object Management Group consortium, of which HP NonStop is a long-time member. CORBA is Common Object Request Broker Architecture.

24 Source: “HP 3PAR Thin Technologies,” 2010, http://dccappshares01.austin.hp.com/SALES_LIBRARY-PRO/CONCENTRA/Autofed%20Content/UCM/UCM-Concentra/Nonpub/ucmc02562477/c02562477.pdf.

21


HP related offerings (Continued)

Comprehensive solutions for the HP Integrity systems family

HP Storage Description

HP LTO Ultrium Tape Blades Ideal for HP BladeSystem c-Class customers who need an integrated data protection solution:

• Half-height tape blade for HP BladeSystem c3000 and c7000 Enclosures

• Capacities up to 3 TB of compressed data on a single cartridge and up to 280 MB compressed transfer rate

• Complete data protection and disaster recovery solution

HP LTO Ultrium Tape Drives The HP premier line of backup devices designed for midsize and enterprise markets:

• Capacities up to 3 TB of compressed data per cartridge and up to 280 MB/sec compressed transfer rate

• Ideal for midrange and high-end servers

• Investment protection through two-generation backward read compatibility and a roadmap for future generations

HP 1/8 G2 LTO-5 Ultrium 3000

SAS Tape Autoloader

HP MSL4048 2 LTO-5 Ultrium SAS

Tape Library

22

Automate backup with a tape autoloader that provides a choice of LTO Ultrium tape drives, remote management, data encryption, and

proactive drive and media health monitoring.

Automate backup with a tape library that provides a choice of LTO Ultrium tape drives, remote management, data encryption, and

investment protection with performance and capacity upgrades.

HP IBRIX X9000 Network Storage Control costs associated with explosive data growth and improve the performance of file-based applications with scale-out network storage

that efficiently manages information in a single namespace.

HP LeftHand P4000 G2 Storage

(for HP-UX 11i v3 environments)

Reduce SAN costs with an all-inclusive, enterprise feature set for physical and virtual environments. Reduce risk via data high availability.

Increase business agility and scale SAN disruption free.

HP X1000 G2 Storage Deliver Windows-powered unified network storage that is easy to install, easy to manage, and easy to expand to your small, medium, or

workgroup IT environment.

HP X3000 G2 Storage Add clusterable and easy-to-manage file, iSCSI, and management services to midrange and enterprise array/SAN environments to create

unified network storage solutions.

HP MSA P2000 G3 Storage A low-cost, high-capacity SAN array for Fibre Channel networks. Ideal for smaller data centers and remote office locations, the P2000 G3

provides up to 192 TB of capacity and offers the most affordable data protection and performance features in its class.

HP D2000 Disk Enclosures Low-cost, high capacity/performance external direct attach SAS storage enclosures. Ideal for small application environments in SMBs,

remote offices, and departmental locations.

Fibre Channel internal hard disks

(300 GB @ 15k rpm)

SAS internal hard disks

(146 GB @ 15k rpm and

300 GB @ 10k rpm)

These latest-generation Fibre Channel attached drives give excellent available performance for system and user disks.

SAS disks are for CLIM-based I/O. These 2.5-inch SAS disks support caching technology and give excellent available performance for

system and user disks.


HP related offerings (Continued)

Comprehensive solutions for the HP Integrity systems family

HP options Description

HP iCAP cells, processors, and

memory

HP iCAP reduces overprovisioning and helps link IT costs to revenue by deferring these costs until they are actually needed. iCAP hardware

is purchased for a fraction of the price of active hardware and does not require software or support. When additional capacity is needed,

the remaining portion is paid with no premium and the component is activated with a simple command, typically requiring no downtime.

HP TiCAP HP TiCAP is like a prepaid phone card that provides 30 days of activation for iCAP processor cores. TiCAP is consumed at your own pace,

and includes OS and Matrix OE licenses and support. TiCAP allows you to meet short-term peaks in application demands when they occur.

HP Global Instant Capacity

(GiCAP)

HP GiCAP allows you to move the usage rights for hardware and software licenses within a group of servers, effectively deactivating

components in one server in order to activate them in another. GiCAP, combined with the HP Matrix OE, is a unique differentiator that

offers automatic load balancing for cost-effective high availability.

HP 10000 G2 series rack The enterprise-class rack solution combines unparalleled structural integrity, cooling, and cable management, and can be used for all

HP rack-mounted server and storage products.

HP 4 and 2 Gb Fibre Channel and

Gigabit Ethernet multifunction

adapters

HP 8 and 4 Gb Fibre Channel

adapters

The HP Fibre Channel and Gigabit Ethernet multifunction adapters deliver the performance, flexibility, and high availability you need to

support the connectivity requirements for server consolidation in your Adaptive Enterprise. The HP PCI-X and PCIe multifunction technology

offer 4 Gb and 2 Gb Fibre Channel combined on a single adapter. Both single and dual channels for both Fibre Channel and Gigabit

Ethernet are available to help maximize utility from a single I/O slot. The 4 Gb Fibre Channel adapters auto-sense and can automatically

support 4 Gb, 2 Gb, or 1 Gb environments.

HP 8 Gb and 4 Gb Fibre Channel adapters offer the highest level of availability and support when used in conjunction with HP storage

arrays, tape storage systems, and Fibre Channel switches. The dual-channel and single-channel 8 Gb and 4 Gb Fibre Channel adapters

effectively double performance over previous-generation Fibre Channel adapters. In addition, the 8 Gb and 4 Gb Fibre Channel adapters

auto-negotiate 1 Gb, 2 Gb, 4 Gb, or 8 Gb transfer rates, allowing full legacy support for existing SAN infrastructures to protect your

current SAN investment.

HP 4X InfiniBand adapters HP 4X Fabric solutions provide high-speed, low-latency switched fabric solutions enhanced for server clusters. HP 4X Fabric products

provide a leading-edge interconnect for both high performance computing (HPC) customers who want to deploy clusters for scientific and

engineering applications, and for commercial customers who want to deploy highly available and scalable database clusters.

HP Lights Out Advanced

KVM Card

HP Integrity iLO management processors make it simpler, faster, and less costly to remotely manage your Integrity servers. The Integrity

Lights Out Advanced/KVM card is an optional accessory that combines a physical graphics/USB card with additional logic to enable the

Lights Out Advanced Virtual Media and Integrated Remote Console.

Fibre Channel ServerNet Two-port Fibre Channel adapter card that provides two Fibre Channel ports to connect to internal Fibre Channel Disk Modules (FCDMs),

HP XP Disk Array family, and tape storage products.

FCSA Four-port Ethernet adapter card that provides two 10/100 Mbps ports and two 10/100/1000 Mbps ports.

G4SA Serial Attached SCSI host bus adapter to connect to SAS disk modules.

SAS HBA Fibre Channel host bus adapter to connect to HP Disk Array family and tape storage products.

FC HBA An optional expansion board that expands the VIO subsystem by providing either an additional four Fibre Channel ports beyond the four

embedded Fibre Channel ports, all with FCSA-like functionality; or an additional four Ethernet ports beyond the four embedded Ethernet

ports, with G4SA functionality.

Expansion board for Fibre

Channel or Ethernet

An optional expansion board that expands the VIO subsystem by providing either an additional four Fibre Channel ports beyond the four

embedded Fibre Channel ports, all with FCSA-like functionality; or an additional four Ethernet ports beyond the four embedded Ethernet

ports, with G4SA functionality.

HP Virtual TapeServer A flexible, high-performance disk-based backup and restore system that automates operations, reduces backup windows, and dramatically

improves restore operations.

Multisite backup data replication disaster recovery redundancy

Data encryption, data compression, and clustering for availability and security

Open systems backup application integration for autonomous operations

HP memory upgrades HP branded memory is the easiest way to quickly enhance and improve overall system performance for demanding database and

application workloads. HP memory modules are qualified and tested to strict HP standards to help facilitate consistently high levels of

performance and reliability in HP servers. Memory upgrade options differ by server. Most HP Integrity servers offer Double Chip Spare

technology.

23


HP related offerings (Continued)

HP recommended service offerings for the Integrity systems family

HP Services Description

HP Critical Service—24x7

comprehensive hardware and

software services with enhanced

escalation

HP Proactive 24—24x7 proactive

hardware and software account

services

HP Service Solutions with three

predefined service levels for

Integrity Superdome and Integrity

NonStop servers

24

Provides the highest level of 24x7 mission-critical support, enhanced escalation processes, standard 6-hour call-to-repair commitment

(confirm region availability), and a round-the-clock system monitoring. Ideal for reducing downtime risks in mission-critical environments.

Complements your internal IT resources with proactive advice and account services, including integrated hardware (4-hour onsite

response), software, and technical advice. 24x7 coverage of the entire IT infrastructure, improving stability and operational effectiveness.

All three service levels provide preinstallation, deployment consulting, and education. HP Service Solutions are designed to speed and

simplify Integrity Superdome and Integrity NonStop server implementations.

• Critical Service Solution—highest level of 24x7 mission-critical support for environments where unplanned downtime carries serious

business consequences; enhanced escalation processes, repair time commitments, and round-the-clock system monitoring

• Proactive Service Solution—complements your internal IT resources with proactive advice and account services, including integrated

hardware

• 4-hour onsite response, software, and technical advice—24x7 coverage. Foundation Service Solution—integrated hardware and

software support for mature, stable environments or non-production systems (that is, test, development, and backup systems)

Installation and startup Installation and startup services include booting the system, verifying that all applicable patches have been applied, establishing

connectivity to key system peripherals, configuring your network to specifications, and verifying end-to-end data transfer between the

server and other local systems (if network configuration is purchased).

HP Factory Express HP Factory Express services combine factory integration with onsite installation and startup activities. The Factory Express process starts by

having HP experts work with you to plan and design the best custom solutions for your business. It continues in our factory as HP experts

supervise manufacturing and testing, perform complete installation support, integrate the hardware and software, configure the system,

apply all patches, pretest the system components, and provide you with a solution integration manual. For your convenience, Factory

Express services are available with three packaged offers: Customized Rack-Level Integration, Customer Designed Solution Integration, and

HP Designed Solution Integration.


Product family service packages: HP helps you meet your business challenges by offering three service packages (optimized, standard, and

basic) per product family.

HP Integrity midrange rackmount servers

Deploy Support

Optimized HP Factory Express Level 5

HP experts provide consulting for solution configuration, racking,

and onsite installation of a solution. HP and the customer collaborate

on the design.

Standard HP Factory Express Level 4

HP experts provide consulting for solution configuration, complex

configuration, racking, onsite installation of a solution, and a

handover session. The customer provides the design.

Basic HP Installation and Startup Service for BCS servers

HP installs and configures your business critical rackmount server

hardware and OS software, matching your business objectives and

systems environment to the configuration.

HP Integrity entry-level rackmount servers

Deploy Support

Optimized HP Installation and Startup Service for BCS servers

HP installs and configures your business critical rackmount server

hardware and OS software, including configuration.

Standard HP Installation and Startup Service for BCS servers

HP installs and configures your business critical rackmount server

hardware and OS software, including configuration.

Basic HP Installation and Startup Service for BCS servers

HP installs and configures your business critical rackmount server

hardware and OS software, including configuration.

3-Year HP Critical Service

For environments where downtime cannot be tolerated—HP monitors

your environment around the clock, 365 days a year, implementing

improvement projects to mitigate risks and reduce incidents. If outages

do occur, they are addressed immediately with access to all of our

dedicated critical support escalation resources.

3-Year HP Proactive 24

For environments where some downtime is acceptable —HP helps

manage your IT environment for improved performance, stability,

and availability. Your incidents are addressed 24x7, with a maximum

4-hour response 365 days a year.

3-Year HP Support Plus 24

For environments where some downtime is expected—HP provides

around-the-clock hardware and software support onsite (including

third party), plus cost-saving software updates 365 days a year.

HP also monitors ongoing operations through state-of-the-art remote

tools. There is no assigned HP account manager or team.

3-Year HP Proactive 24

For environments where some downtime is acceptable—HP helps

manage your IT environment for improved performance, stability,

and availability. Your incidents are addressed 24x7, with a maximum

4-hour response 365 days a year.

3-Year HP Support Plus 24

For environments where some downtime is expected—HP provides

around-the-clock hardware and software support onsite (including

third party), plus cost-saving software updates 365 days a year.

HP also monitors ongoing operations through state-of-the-art remote

tools. There is no assigned HP account manager or team. This option

includes 3-year HP Proactive Select credits (10 credits per year).

3-Year HP Support Plus 24

For environments where some downtime is expected—HP provides

around-the-clock hardware and software support onsite (including

third party), plus cost-saving software updates 365 days a year.

HP also monitors ongoing operations through state-of-the-art remote

tools. There is no assigned HP account manager or team.

25


HP Integrity server blades

26

Deploy Support

Optimized HP Factory Express Level 5

HP experts provide consulting for solution configuration, racking, and

onsite installation of a solution. HP and the customer collaborate on

the design.

Standard HP Factory Express Level 4

HP experts provide consulting for solution configuration, complex

configuration, racking, onsite installation of a solution, and a

handover session. The customer provides the design.

Basic HP Startup Integrity Blade Infrastructure Service

HP provides onsite new hardware installation and software

deployment of the server blade, as well as configuration and

testing of BladeSystem Ethernet interconnect switches, facilitating

proper implementation of network protocols and access to

advanced features.

HP Integrity Superdome 2

Optimized

Standard

Basic

3-Year HP Critical Service

For environments where downtime cannot be tolerated—HP monitors

your environment around the clock, 365 days a year, implementing

improvement projects to mitigate risks and reduce incidents. If outages

do occur, they are addressed immediately with access to all of our

dedicated critical support escalation resources.

3-Year HP Proactive 24

For environments where some downtime is acceptable—HP helps

manage your IT environment for improved performance, stability,

and availability. Your incidents are addressed 24x7, with a maximum

4-hour response 365 days a year.

3-Year HP Support Plus 24

For environments where some downtime is expected—HP provides

around-the-clock hardware and software support onsite (including

third party), plus cost-saving software updates 365 days a year.

HP also monitors ongoing operations through state-of-the-art remote

tools. There is no assigned HP account manager or team.

Deploy Support

HP Startup Superdome 2 Service

3-Year HP Critical Service

HP experts provide consulting for solution configuration, racking, and For environments where downtime cannot be tolerated—HP monitors

onsite installation of the HP Integrity Superdome 2 Server.

your environment around the clock, 365 days a year, implementing

HP Factory Express Level 5

improvement projects to mitigate risks and reduce incidents. If outages

do occur, they are addressed immediately with access to all of our

HP experts provide consulting for solution configuration, racking,

and onsite installation of a solution. HP and the customer collaborate

on the design.

dedicated critical support escalation resources.

HP Startup Superdome 2 Service

HP experts provide consulting for solution configuration, racking, and

onsite installation of the HP Integrity Superdome 2 Server.

HP Factory Express Level 5

HP experts provide consulting for solution configuration, racking,

and onsite installation of a solution. HP and the customer collaborate

on the design.

HP Startup Superdome 2 Service

HP experts provide consulting for solution configuration, racking, and

onsite installation of the HP Integrity Superdome 2 Server.

HP Factory Express Level 4

HP experts provide consulting for solution configuration, complex

configuration, racking, onsite installation of a solution, and a

handover session. The customer provides the design.

3-Year HP Proactive 24

For environments where some downtime is acceptable—HP helps

manage your IT environment for improved performance, stability,

and availability. Your incidents are addressed 24x7, with a maximum

4-hour response 365 days a year.

3-Year HP Support Plus 24

For environments where some downtime is expected—HP provides

around-the-clock hardware and software support onsite (including

third party), plus cost-saving software updates 365 days a year.

HP also monitors ongoing operations through state-of-the-art remote

tools. There is no assigned HP account manager or team.


HP Integrity Superdome

Deploy Support

Optimized Startup and Deployment: end-to-end service solution

An HP solution consultant works with the customer to understand,

design, and document the solution that best meets the customer’s

business requirements. Once the system has been configured at the

factory and delivered to the customer site, the HP team arrives onsite

to get the Integrity Superdome solution up and running quickly to the

customer’s expectations.

Standard Startup and Deployment: end-to-end service solution

An HP solution consultant works with the customer to understand,

design, and document the solution that best meets the customer’s

business requirements. Once the system has been configured at the

factory and delivered to the customer site, the HP team arrives onsite

to get the Integrity Superdome solution up and running quickly to the

customer’s expectations.

Basic Startup and Deployment: end-to-end service solution

An HP solution consultant works with the customer to understand,

design, and document the solution that best meets the customer’s

business requirements. Once the system has been configured at the

factory and delivered to the customer site, the HP team arrives onsite

to get the Integrity Superdome solution up and running quickly to the

customer’s expectations.

HP Integrity NonStop BladeSystem NB54000c and NB50000c, and HP Integrity NonStop NS16200 and NS14200 Servers

Optimized

Standard

Basic

3-Year HP Critical Service

For environments where downtime cannot be tolerated—HP monitors

your environment around the clock, 365 days a year, implementing

improvement projects to mitigate risks and reduce incidents. If outages

do occur, they are addressed immediately with access to all of our

dedicated critical support escalation resources.

3-Year HP Proactive 24

For environments where some downtime is acceptable—HP helps

manage your IT environment for improved performance, stability,

and availability. Your incidents are addressed 24x7, with a maximum

4-hour response 365 days a year.

3-Year HP Support Plus 24

For environments where some downtime is expected—HP provides

around-the-clock hardware and software support onsite (including

third party), plus cost-saving software updates 365 days a year. HP

also monitors ongoing operations through state-of-the-art remote tools.

There is no assigned HP account manager or team.

Deploy Support

Startup and Deployment:

1-Year HP Critical Service

An end-to-end service solution provides installation and configuration, For environments where downtime cannot be tolerated—HP monitors

including design services; availability checkup; site environmental your environment around the clock, 365 days a year, implementing

services; hardware software installation, initialization, and custom improvement projects to mitigate risks and reduce incidents. If outages

integration; educational services; and transition to operation.

do occur, they are addressed immediately with access to all of our

dedicated critical support escalation resources.

This option includes HP Critical Service, immediate access for critical

calls (within 2 hours for non-critical calls), 24x7 technical support,

6-hour call-to-repair (CTR) onsite response, an account manager, a

response center advocate, 4x support planning, 4x SPR analysis, one

system health check, and one availability checkup.

Startup and Deployment:

1-Year HP Proactive 24

An end-to-end service solution provides installation and configuration, For environments where some downtime is acceptable—HP helps

including design services; availability checkup; site environmental manage your IT environment for improved performance, stability,

services; hardware and software installation, initialization, and and availability. Your incidents are addressed 24x7, with a maximum

custom integration; educational services; and transition to operation. 4-hour response 365 days a year.

This option includes HP Proactive 24 Service; immediate access for

critical calls (within 2 hours for non-critical calls); 24x7 technical

support; 2-, 4-, or 6-hour CTR onsite response; an account manager; a

response center advocate; 4x support planning; 4x SPR analysis; and

one system health check.

Startup and Deployment:

1-Year HP Support Plus 24

An end-to-end service solution provides installation and configuration, For environments where some downtime is expected—HP provides

including design services; availability checkup; site environmental around-the-clock hardware and software support onsite (including

services; hardware and software installation, initialization, and third party), plus cost-saving software updates 365 days a year. HP

custom integration; educational services; and transition to operation. also monitors ongoing operations through state-of-the-art remote tools.

There is no assigned HP account manager or team.

27


HP Integrity NonStop NS2000 and NS1200 Servers

28

Deploy Support

Optimized Startup and Deployment:

1-Year HP Critical Service

An end-to-end service solution provides installation and configuration, For environments where downtime cannot be tolerated—HP monitors

including solution lifecycle management; design services; availability your environment around the clock, 365 days a year, implementing

checkup; site environmental services; hardware installation, software improvement projects to mitigate risks and reduce incidents. If outages

initialization, and custom integration; educational services; and do occur, they are addressed immediately with access to all of our

transition to operation.

dedicated critical support escalation resources.

Standard Startup and Deployment:

1-Year HP Proactive 24

An end-to-end service solution provides installation and configuration, For environments where some downtime is acceptable—HP helps

including solution lifecycle management; design services; availability manage your IT environment for improved performance, stability,

checkup; site environmental services; hardware installation, software and availability. Your incidents are addressed 24x7, with a maximum

initialization, and custom integration; educational services; and

transition to operation.

4-hour response 365 days a year.

Basic Startup and Deployment:

1-Year Foundation Service

An end-to-end service solution provides installation and configuration, The basic service should be selected, which includes immediate

including solution lifecycle management; design services; availability access for critical calls (within 2 hours for non-critical calls), 24x7

checkup; site environmental services; hardware installation, software technical support and 8-5 M-F NBD onsite support. It does not include

initialization, and custom integration; educational services; and

transition to operation.

Proactive or account management.


Leverage integrated service solutions for

better business outcomes

Competitive IT organizations need an environment

that’s both right for today and ready to evolve as your

business needs change. HP Services meets this challenge

with services designed to lower your IT costs, increase

availability, reduce the complexity of multivendor

services, and accelerate system implementation.

• A key to business success is an agile IT infrastructure

that adapts to changing needs while keeping

the business running smoothly. Maintaining

predicable service levels is one of the benefits of

HP comprehensive support services. To help you

design, deploy, integrate, and manage an agile

IT infrastructure, we cover the entire IT solution

lifecycle—including convenient prepackaged HP Care

Pack service options and custom integration and

support solutions.

• Break down costly technology silos with our consulting

and integration services, which allow you to access,

share, and synchronize applications and data across

your existing heterogeneous environment.

• To speed up product implementation, consider our

Factory Express capabilities. Our plug-and-play

solutions are integrated, tested, and shipped in a

fully configured rack. Included are predelivery site

reviews, factory installation and configuration, onsite

installation, and product orientation.

HP Education Services for Integrity Servers

In today’s fast-paced business environment, your

employees need to quickly assimilate new IT skills.

HP can help you achieve this goal with a variety of

training services, including instructor-led courses,

customized onsite training, and instructor-led online courses

using the innovative HP Virtual Classroom technology.

Virtual Classroom technology offerings cover the entire

HP Integrity product line:

HP Integrity rackmount server training

HP Integrity server blade training

HP Integrity Superdome 2 training

• NonStop training

HP-UX training

• OpenVMS training

Capitalize on your IT environment capabilities with a

service partner who thoroughly understands server,

storage, and network technology in a multivendor

environment. Working in partnership with HP Authorized

Channel Partners, HP has this expertise.

Whether your company is a medium-sized organization

or a large global corporation, HP Services can help.

To learn more, visit www.hp.com/services.

HP Installation and Startup Service for

Integrity Servers

The HP Installation and Startup Service for Integrity

Servers is designed for customers who need more

than the hardware installation delivered with the Basic

Installation Care Pack. This service provides hardware

integration and racking at your site for the server. It also

provides basic OS configuration, logical volume layout,

and RAID setting of internal server storage, along with

configuration of server network settings to establish

connectivity with your network. If you desire more robust

planning, design, and test services, Factory Express

services offer a more complete service solution.

29


30

HP Factory Express: for a better return on your

IT investment

Factory Express is a unique service offering designed

to help an enterprise like yours get a better return

from your IT investment by enabling deployment of

the HP Converged Infrastructure. The process starts by

having HP experts work with you to plan and design

some of the best custom solutions for your business. It

continues in our factory as we supervise manufacturing

and testing. And it follows through with HP providing

complete installation support and assistance. In short,

Factory Express helps you reduce your deployment time

with hardware built to your exact specifications and

tested as a complete solution, and then shipped from the

HP factory, ready to run in your data center. The goal

is to put our expertise to work for your business—saving

you time, money, and resources while it frees your staff

to focus on your core business.

HP Cluster Consistency Service

This service provides for the installation of an automated

diagnostic tool that can enable configuration consistency,

and can also diagnose and monitor changes critical

for application operation and restart after failover. The

service helps you minimize the risks associated with

your operation of business-critical applications within the

cluster environment. It offers continuous monitoring of

your application environment with alerts of configuration

changes between the servers in a cluster.

HP Serviceguard

HP Serviceguard Solutions for High Availability

protect against faults within a local network and

enable downtime-free maintenance and upgrades.

The foundation of every Serviceguard Solution allows

Serviceguard to monitor the availability and accessibility

of your critical IT services, such as applications,

databases, or even custom applications. Those

applications—and everything that they rely upon to

do their job—are meticulously monitored for any fault

in hardware, software, OS, virtualization, storage, or

the network. When a failure or threshold violation is

detected, Serviceguard automatically and transparently

resumes normal operations in mere seconds by restarting

the service in the right way and in the right place to

enable improved performance.

Classic integration services

The HP Integration portfolio also includes the range

of services that can be provided directly at the point

of technology purchases based on your requirements.

These specific services include:

• Data migration services provide end-to-end migration

services that include planning the migration, executing

the post-migration activities, reporting, and testing.

• Site planning services offer comprehensive site

preparation that includes verification of space;

examination of the capacity and availability of power

distribution, cooling, and airflow distribution systems;

and a review of installation readiness prerequisites.

• Project management services are designed to provide

HP expertise to manage change driven by data center

transformation or a technology refresh. These services

enable you to accommodate extra workload without

jeopardizing day-to-day tasks.

Relocation services: These services offer complete

management of equipment relocation activities at a

known custom-quoted price. The assigned relocation

project manager creates and manages a detailed

statement of work; a project plan developed with dates,

timeframes, and specifications; and total coordination of

staff resources and activities.

Deployment services: HP has a comprehensive portfolio

of deployment services, ranging from factory-based

implementation to onsite standard or custom deployments.

Custom and standard deployments can be applied to

most IT technologies. With HP deployment services, you

can reduce not only the effort and resources needed to

add or upgrade our technologies, but also the time it

takes to make those technologies fully operational.

HP Insight Remote Support: HP offers 24x7 remote

monitoring for servers, storage, networks, and select

multivendor devices to help keep every business running.

View this video to learn more about the features and

benefits of Insight Remote Support:

HP Insight RS—Overview Video on HP Videos.


Flexible financing for lower costs

HP eases the burden on your balance sheet by offering

flexible financing options through HP Financial Services.

One popular option is pay-per-use, a metered utility

pricing solution—available with select HP Integrity

server platforms—that lets you pay for capacity as

you use it. Additionally, HP Financial Services can

help you transition from your existing solution to a

new one by helping you uncover the value in your

unwanted equipment. With our Asset Recovery Services,

HP Financial Services can pay you for equipment

that has remaining market value and manage the

disposition of truly obsolete equipment in accordance

with environmental regulations. Our financial solutions

make it possible to convert the capital investment in

new equipment to an affordable operating expense,

while deferring upfront costs until the transition is

complete. No matter which combination of HP solutions

you need, HP Financial Services offers a full range of

“acquire-to-retire” services to put those solutions within

reach. For more information, visit

www.hp.com/go/hpfinancialservices.

The right partner

We are here to help you build an infrastructure that’s

designed for your business needs. HP is investing

to unify across the data center infrastructure so

that customers can standardize on management

tools, enclosures, power monitoring, and the like

while leveraging their investments. Are spiraling

power and cooling costs draining your budget? Our

energy-saving tools and technologies can help you

significantly cut costs by regulating and monitoring

power usage across your infrastructure. Are you

trying to get the greatest utilization from your data

center floor space? We offer a complete portfolio of

solutions, including small-footprint options. Do you

need help scaling up or out, or designing a data

center that can change along with your business

needs? Look to HP. Do you want the broadest range

of choice from proven IT providers? Our hardware,

software, and service partners deliver thousands of

solutions designed specifically for HP products. The

bottom line? HP is the right partner to help you use

technology for better business outcomes.

To learn more about how HP Integrity servers are an excellent choice for today’s dynamic IT environments, visit

www.hp.com/go/integrity.

31


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© Copyright 2011–2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only

warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein

should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Intel and Itanium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft

Corporation. Oracle and Java are registered trademarks of Oracle and/or its affiliates. UNIX is a registered trademark of The Open Group.

4AA3-4519ENW, Created June 2011; Updated April 2012, Rev. 2

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