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Training Guide for retail sales staff - Energy Labelling

Training Guide for retail sales staff - Energy Labelling

2.6 continued METHOD

2.6 continued METHOD CONTENT RESOURCES Take note of the market research information on how customers regard energy efficiency when purchasing an appliance. Many consumers use energy efficiency and running costs as a tool to differentiate between the final two or three products that meet their other main selection criteria. It is in your interest as a sales person to be able to meet the needs of these customers to help them make an informed purchase. By doing so you will also have the potential to increase you sales figures and be rewarded. 5 minutes ENERGY RATING LABELS FOR GAS APPLIANCES STATE / READ The basic features to determine the energy efficiency of the appliance of a gas appliance are the same as for electrical appliances. They are: 1. The Star Rating which shows the energy efficiency on a scale of 1 to 6 stars and the Star Rating band, and; 2. The Comparative Energy Consumption (CEC) figure in the red box which shows the energy use of the appliance in Megajoules per year (MJ/year) when tested to the relevant Australian Gas Code. It is important to note that the Comparative Energy Consumption figure for gas ducted heaters takes into the account the volume of space to be heated. This means that the CEC is measured in Megajoules per metres cubed, per year (MJ/m 3/year). EXERCISE Groups of 2 to 3. Use the Information Manual Section 3 to answer the following questions: Q:What are the three key components of the Energy Rating Label? ANSWER 1. The Star Rating showing the energy efficiency of the appliance on a scale of 1 to 6 and the Star Rating band. Page 16 W/B 15 W/B 15 INFO MAN 3 W/B 15

2.6 continued METHOD CONTENT RESOURCES STATE / READ The Star Rating 2. The Comparative Energy Consumption figure showing how much the gas appliance uses each year in Megajoules when tested under the Australian Gas Code. 3. The Australian Gas Code under which the appliance has been tested. • Provides customers with an easy way of comparing the energy efficiency of different models. • The red band also shows how close the appliance is to gaining another star. • The more stars the more energy efficient the appliance, as it uses less gas and is cheaper to run. 5 minutes WORKING OUT APPLIANCE RUNNING COSTS STATE / READ As with electric appliances the Comparative Energy Consumption can be used as a guide to estimate the typical Annual Running Costs of the appliance. However the thumb test does not apply to the gas label. Remember to divide the cents by 100 to get dollars. 12 years is the estimated life cycle of the appliance. Gas tariffs vary for natural gas and LPG (bottled gas) across States. For the purpose of these calculations we will use the average figures of 1.0 cents/MJ for natural gas and 2 cents/MJ for LPG. Gas Space and Gas Water Heaters SHOW Example: Gas Space Heater AND WORK Annual Running Costs THROUGH Comparative Energy Consumption x gas tariff EXAMPLES = Annual Running Cost 10460 MJ/year x 1.0 cents/MJ ÷ 100 = $104.60 Lifetime Running Costs Lifetime Running Costs = Annual Running Cost x 12 years $104.60 x 12 years = $1255 W/B 16 W/B 16 INFO MAN 3 W/B 16 Page 17

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