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chapter 2 - National Federation of Voluntary Bodies

chapter 2 - National Federation of Voluntary Bodies

Informing Families

Informing Families Consultation and Research Report As can be seen in Table 5.59 below, in over two fifths of cases there was continuity between the staff members who had attended the first disclosure and those who were present at the follow-up appointment. Table 5.59 - Continuity of staff members at follow-up appointment Staff member continuity n= Yes No Don’t No follow-up Missing Did the staff members that gave the first information attend the Know appointment follow-up appointment? 172 43.3% 18.5% 8.4% 2.1% 66 Support Options The proportion of families who were offered contact with a social worker and contact with parents of other children with disabilities matches closely with the figures reported in the parent questionnaire. The option of counselling was provided in almost a third of the cases reported by professionals but to a smaller proportion of parent respondents. Table 5.60 - Support options offered Support offered Contact with other parents of n= Yes No Don’t Know Missing children with disabilities 173 14.3% 50.0% 8.4% 65 Contact with a social worker/liaison person 182 48.7% 23.1% 4.6% 56 The option of counselling 174 27.7% 36.1% 9.2% 64 5.3.6. Culture and Language Parents’ first language For the majority of cases discussed in the professional questionnaire responses, the first language of the parents was English, as was the case in the parent questionnaire.A range of other languages was also reported for both the mother’s and the father’s first language. This data is presented in Table 5.61. Language Table 5.61 - First language of parents Mother Father n= Percentage n= Percentage Arabic Eastern European 1 0.4% 1 0.4% (Language not specified) 1 0.4% – – English 158 66.4% 146 61.3% English, French & Spanish 1 0.4% 1 0.4% French 2 0.8% 1 0.4% Irish 7 2.9% 8 3.4% Latvian 2 0.8% 1 0.4% Nigerian Dialect 3 1.3% 3 1.3% Portuguese 1 0.4% 1 0.4% Romanian 1 0.4% 1 0.4% Romanian & Spanish 1 0.4% – – Spanish 1 0.4% – – Urdu 1 0.4% 1 0.4% Don’t Know 2 0.8% 4 1.7% Missing 56 23.6% 70 29.4% Total 238 100% 238 100% 123 5. NATIONAL QUESTIONNAIRE SURVEY OF PARENTS AND PROFESSIONALS

Informing Families Consultation and Research Report Interpretation services Of the 25 families for which professional respondents had indicated that one or both parents did not have English as their first language, seven families were provided with interpretation services and eight were not. In two cases interpretation services were offered but declined by the family. Table 5.62 - Provision of interpreter Language If the first language of the parent is not n= Yes No Not applicable Missing English, was an interpreter made available? 20 28.0% 32.0% 5.0% 5 In all seven cases for which an interpreter was provided, they attended in person rather than interpreting over a phone line. Table 5.63 below shows that in the majority of cases where an interpreter was provided it was a professional interpreter that was used, however there were also other cases where interpreting was carried out by staff members who spoke the parents first language and in one case a family member. An additional respondent indicated the presence of an interpreter for the deaf in a case where English was the first language of both parents. Interpreter Details Table 5.63 - Type of interpreter n= Percentage A professional interpreter 4 57.1% A family member A member of staff who speaks the 1 14.3% parent’s first language 2 28.6% It was found that only three of the 25 families with a parent whose first language was not English received written information in their first language. Culture appropriateness of information provided Professional respondents were asked to indicate whether the information provided to the family, written or otherwise, was checked to ensure that it was sensitive and appropriate to the family’s culture. This question specified that religious and cultural beliefs and practices, as well as language should be considered. It was indicated in under a third of cases that this had taken place. Table 5.64 - Cultural appropriateness of information provided Sensitivity to culture Was information provided to the family checked to ensure it was sensitive and n= Yes No Don’t know Missing appropriate to the family’s culture? 140 27.7% 15.1% 16.0% 98 124

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