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FFY 2007 Annual Performance Report - TEA - Home School ...

FFY 2007 Annual Performance Report - TEA - Home School ...

Part B State

Part B State Annual Performance Report (APR) for 2007 Monitoring Priority: Effective General Supervision Part B / General Supervision Indicator 16: Percent of signed written complaints with reports issued that were resolved within 60-day timeline or a timeline extended for exceptional circumstances with respect to a particular complaint. (20 U.S.C. 1416(a)(3)(B)) Measurement: Percent = [(1.1(b) + 1.1(c)) divided by 1.1] times 100. FFY Measurable and Rigorous Target 2007 100% of complaints with reports issued are resolved within 60-day timeline or a timeline extended for exceptional circumstances with respect to a particular complaint. Actual Target Data for FFY 2007: Complaint Investigation Timeline FFY 2005 FFY 2006 FFY 2007 2005-06 2006-07 2007-08 (1) Signed, written complaints total 451 450 425 (1.1) Complaints with reports issued 204 171 171 (a) Reports with findings 156 114 103 (b) Reports within timeline 175 166 158 (c) Reports within extended timelines Percent of signed written complaints with reports 28 5 13 issued that were resolved within 60-day timeline. Calculation: [(1.1(b) + 1.1(c)) / 1.1 * 100 99% 100% 100% Federal Definitions: Source | Texas Education Agency, State Supervision Data (1) Written, signed complaint – A signed, written document submitted to the SEA by an individual or organization (complainant) that alleges a violation of a requirement of Part B of IDEA 2004. (1.1) Complaint with report issued – A written decision was provided by the SEA to the complainant and local education agency (LEA) regarding alleged violations of a requirement of Part B of IDEA 2004. (1.1)(a) Report with findings – The written decision, provided by the SEA to the complainant and public agency in response to a written, signed complaint, which finds the public agency to be out of compliance with one or more requirements of Part B of IDEA 2004. (1.1)(b) Report within timeline – The written decision from the SEA was provided to the complainant and the public agency not later than 60 days after receiving the written, signed complaint. Part B State Annual Performance Report for FFY 2007 February 2, 2009 (OMB NO: 1820-0624 / Expiration Date: 08-31-2009) Page 89

(1.1)(c) Report within extended timeline – The written decision from the SEA was provided to the complainant and the public agency more than 60 days after the written, signed complaint was filed, but within an appropriately extended timeline. An appropriately extended timeline is an extension beyond 60 days that was granted due to exceptional circumstances that exist with respect to a particular complaint; or if the parent and the public agency involved agree to extend the time to engage in mediation, or to engage in other alternative means of dispute resolution, if available in the State; or if the individual or organization and the public agency involved agree to extend the time limit to engage in mediation or other alternative means of dispute resolution available under State procedures. Discussion of Improvement Activities Completed and Explanation of Progress or Slippage that occurred for FFY 2007: I. Improvement Activities Completed The improvement activities related to an effective general supervision system are interrelated to several other indicators in the State Performance Plan (SPP) including: � Indicator 15: Effective General Supervision � Indicator 17: Due Process Hearing Timeline � Indicator 18: Resolution Session � Indicator 19: Mediation Agreements The data associated with the indicators above must be considered when addressing the complaints timeline indicator. During the 2007-08 year, the TEA completed the following activities to improve the dispute resolution system: � TEA staff maintained ongoing review and revision of the special education complaint resolution procedures as needed in order to ensure a neutral, consistent, and responsive process. � TEA staff managed complaint timelines to ensure signed, written complaints were resolved within the 60-calendar-day timeline or within a timeline extended for exceptional circumstances with respect to a particular complaint. � TEA staff continued the refinement of the complaint processes related to the development of investigative reports, correspondence with complaint parties, and prompt follow-up on corrective actions associated with complaints and adverse due process hearings. � TEA staff received 40 hours of basic mediation training from the Dispute Resolution Center in Austin, Texas. The skills learned from the mediation training are being used by special education complaint personnel in order to assist districts and complainants in resolving and preventing disputes. Further, the training has allowed the special education complaints staff to better explain and encourage parties to participate in the mediation process in order to resolve special education disputes. � The Division of IDEA Coordination and the Division of Legal Services hosted a stakeholder meeting comprised of district representatives, parents, attorneys, and advocates from across the state in order to obtain input regarding improvement activities relative to the dispute resolution options in the state. The meeting also provided an opportunity for participants to exchange perspectives on the effectiveness of the dispute resolution functions provided by the state education agency. � TEA staff, based on feedback obtained from the stakeholder focus group, reviewed and revised correspondence and procedures utilized by the special education complaints team in order to make correspondence more accessible to districts, complainants, and advocates. � TEA staff (complaints and policy) and Division of Legal Services staff participated together in training relative to current special education legal decisions as provided by a nationallyrecognized special education attorney and as facilitated by the Southeast Regional Resource Center (SERRC) in order to obtain technical assistance in coordinating consistent improvements related to the dispute resolution systems in Texas. Part B State Annual Performance Report for FFY 2007 February 2, 2009 (OMB NO: 1820-0624 / Expiration Date: 08-31-2009) Page 90

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