10 11 Hot topic – fire safety awareness Community spirit in St Columb Safety is everyone’s responsibility; our main Some key points to remember: priority is to keep you and your loved ones safe l Check your fire alarm/smoke alarm is working by in your own home. pressing the test button at least once a month We take our responsibilities for fire safety l Keep all fire doors closed. This will help to slow seriously so as well as providing you with smoke down the spread of fire and give you extra time to alarms, please be assured we carry out regular get out inspections including communal areas, making l Keep corridors and exits (including balconies) sure all safety equipment is looked after and clear of items that could fuel a fire, obstruct your maintained. escape, or prevent the fire service getting in When visiting your home, we will highlight l Do not leave items like bikes, buggies or mobility any potential hazards and give you advice and scooters in communal areas, these are the routes support on how to rectify it. for you and your neighbours to get out and fire It’s important that you and the people you live fighters to get in with know how to reduce the risk of fire in and l If you live in a block of flats, familiarise yourself around your home, and what to do in the event with the evacuation procedure of an emergency. FREE home checks are available from your local fire and rescue service. They can give you life-saving advice, look for possible fire risks in your home, check your smoke alarms and help you plan escape routes in case the worst ever happens. Book this today by visiting: cornwall.gov.uk/fire-and-rescue-service/ or read our Tenant Guide to Property Health and Safety on the website www.oceanhousing.com or contact our Customer Experience team to request a copy. It’s great news to hear about the new residents association at Trethewey Close. Shan recently moved into the close and has been made to feel very welcome. Having been a social housing tenant for 10 years she has always been involved with wanting the best for tenants as well as ensuring her voice is heard. After discussing the idea with her neighbours, the response to forming an association was overwhelmingly positive. Alan, who is the Treasurer, told us, “Being advocates for other residents who may not feel confident to contact Ocean is a fantastic role for the association. It ensures that everyone’s concerns and needs are represented.” Their initial project focuses on improving the communal area by adding seating and colourful flowers and shrubs. The group plans to seek funding from the Together With Ocean (TWO) community fund and local community grants to support their improvements. “We have a lovely neighbourhood here and I’m really happy in my bungalow. The forming of the association seemed the next step and I can’t wait to see what we will achieve going forward,” Shan told us who Chair’s the association. It’s fantastic to see the enthusiasm and dedication of the residents in making Trethewey Close an even better place to live. Good luck with your future initiatives. If you would be interested in setting up a resident’s association or would like support in organising an event for your estate, then please contact the Tenant Partnership team by emailing firstname.lastname@example.org NEWS… Have Your Say! Last month our virtual internet panel moved to become part of MyOcean, now called ‘Have Your Say’. You can find everything you need on our website, giving you more control and flexibility with just one log in, enabling you to give feedback even quicker and easier than before. Sam, Communication Manager, says “It is important to us to continuously improve our services and how you access them. We will continue to collect feedback and suggested service improvements through short feedback surveys and polls, share latest news and we’ll still run prize draws for those who participate. The site is interactive and staff from across the Ocean Housing Group will be encouraged to use this site for important feedback and have your voices heard.” If you are already registered with MyOcean you can access the site, as normal and Have Your Say is located along the top banner. To register for a MyOcean account visit oceanhousing.com/register/ to start earning points and winning prizes!