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The Most Complete Line of Foaming Brushes<br />

ROCKWASH CAR WASH OF ROCKWALL, TEXAS!<br />

NAMES OF OWNER(S):<br />

Amrit Mattu, Surinder Mattu,<br />

and Ajay Mattu<br />

LOCATION: Rockwall, Texas<br />

Rockwall is part of the Dallas/Fort Worth metroplex.<br />

As of 2020, the U.S. Census Bureau estimated<br />

that the population is 47,251, up from 45,888 in<br />

2019. The estimated median household income in<br />

2021 was $116,890, up from $65,411 in 2000. The<br />

estimated per capita income in 2021 was $45,272,<br />

up from $29,843 in 2000.<br />

How many locations are there?<br />

Just 1!<br />

What type of car wash is it?<br />

Just a self serve.<br />

How many bays does it have?<br />

6 bays with 1 of the bays being oversized for<br />

trucks, trailers, RVs or boats.<br />

What is the location of the<br />

car wash like?<br />

It is suburban by location but urban within the<br />

city type of area, Rockwall is 20 minutes east of Dallas,<br />

separated by a large lake, (Lake Ray Hubbard).<br />

Rockwall is desirable due to its island-like feel being<br />

away from the big city while still providing anything<br />

necessary to residents!<br />

Do you have a lot of competition?<br />

I am the only self serve in all of Rockwall. There<br />

are 3 tunnels within a mile of our location, but they<br />

have minimal impact on the self serve wash.<br />

When did you acquire or<br />

build the car wash?<br />

We purchased the car wash about 3 months ago,<br />

so around November 2023.<br />

Why did you decide to be a<br />

car wash owner?<br />

My parents recently retired after being business<br />

owners for over 25 years. They wanted something<br />

to do… so we decided as a family to purchase the<br />

car wash. The location was great as we live close by!<br />

Is there anything unique about<br />

your car wash that sets you<br />

apart from the competition?<br />

This car wash was built and run by the previous<br />

owner for over 35 years. The residents of Rockwall<br />

knew it was there, but it was on a decline for the<br />

past few years. We assumed from the disinterest of<br />

the sellers, that this was a great opportunity to turn<br />

things around. The closest self serves to us are over<br />

15-20 minutes away, so this makes our location very<br />

unique and desirable for the customer who wants a<br />

DIY experience.<br />

What kinds of renovations<br />

have you done since taking<br />

over the wash last year?<br />

We have recently repainted, and fixed a lot of<br />

structural issues. With the help of Stinger Chemicals,<br />

we Installed all new Dosatron chemical measuring<br />

machines, which has been our biggest upgrade. The<br />

bill changers which used to eat customers’ money<br />

are actually working now after replacing harnesses<br />

and we are about to offer credit card acceptance at<br />

each bay as soon as the parts arrive.evv Our vacuums<br />

were pretty bad when we took over, so we<br />

went through them and now we have great suction<br />

from them. There were many leaks throughout the<br />

building and inside the equipment room and off the<br />

roof due to old hoses, which were repaired also! Our<br />

vending machines are now working as well, and this<br />

was a very easy fix! We have also done some foam<br />

injection to some areas of the ground where puddles<br />

of water were forming.<br />

What are the future plans<br />

for the car wash?<br />

In the future we have plans to repave the entire<br />

lot and add a touchless IBA.<br />

What is your favorite thing about<br />

being a part of the car wash industry?<br />

I have been a huge car enthusiast my whole<br />

life and this gives me a little window into it from<br />

my perspective. Also, as an engineer by trade, the<br />

mechanical side of a car wash is right in my wheelhouse!<br />

My family has let me take the reins on this<br />

and I’m enjoying it!<br />

What do you think is the biggest<br />

challenge to owning a car wash?<br />

I think the biggest thing is dealing with customers<br />

who don’t treat the property well. From dumping<br />

loads of mud to breaking nozzles or vacuum<br />

hoses. Some folks just don’t care and that is the biggest<br />

heartache of this self serve business. Luckily the<br />

breakage doesn’t happen often, but the mud sure<br />

does! We have a great pit clean out crew that comes<br />

quarterly and a wheelbarrow and shovel combo we<br />

use daily make to make it a bit easier to deal with!<br />

What advice do you have for<br />

other self serve owners?<br />

Have a very flexible schedule early on. Listen to<br />

your customers, and fix what issues have been there<br />

for a long time. Go the extra mile to keep your customer<br />

happy. A lot of people say it’s a “side hustle”<br />

and you can do it along with your day job. This is<br />

true but you have to get the wash to that point first.<br />

We are almost there to where it is becoming that.<br />

But it takes time!<br />

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12 • WINTER 2024<br />

WINTER 2024 • 13

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