Installation Guide - Mirasys

Installation Guide 

Mirasys Remote Management Center 2.3

© 2004-2005 Mirasys Ltd. All rights reserved. 

No part of this document may be reproduced for any purpose, even in part. 

Mirasys Remote Management Center (RMC), Mirasys DINA, and Mirasys V series are trademarks of Mirasys Ltd. 

Windows and Windows Media are registered trademarks of Microsoft Corporation. 

Other product and company names may be the registered trademarks of their owners. 

Certain software distributed in connection with or included in this Software is licensed and distributed under 

free/open source software licenses, such as the GNU Lesser General Public License (LGPL) and/or other copyright 

license. The exact terms of LGPL and said certain other licenses, as well as the required coyright and other 

notices, permissions and acknowledgements are reproduced in and delivered to you as part of or in connection 

with the software.

CONTENTS 

BEFORE YOU START 1 

Help documentation ........................................................................ 1 

Version information ......................................................................... 1 

MySQL reference manual ................................................................... 1 

Technical support ........................................................................... 1 

SYSTEM REQUIREMENTS 2 

System requirements ....................................................................... 2 

Network requirements ...................................................................... 2 

General ................................................................................ 2 

IP addresses .......................................................................... 2 

Ports ................................................................................... 3 

Bandwidth requirements ........................................................... 3 

Data security ......................................................................... 3 

INSTALLATION MEDIA 4 

INSTALLATION 5 

Installing RMC Server ....................................................................... 5 

Testing the installation ............................................................. 8 

Solving installation problems ...................................................... 8 

Installing RMC Client ........................................................................ 9 

System Manager IP address ....................................................... 10 

UPDATING 11 

REMOVING RMC SERVER AND RMC CLIENT 12 

Removing RMC Server ...................................................................... 12 

Removing WIBU-KEY ................................................................ 12 

Removing RMC Client ...................................................................... 12 

Contents 

iii

Help documentation 

Version information 

MySQL reference manual 

Technical support 

Before you start 

Before you start 

Mirasys Remote Management Center (RMC) is a distributed, Windows-based, Digital 

Video Management System (DVMS) for video and audio surveillance. 

This guide gives instructions for installing RMC Server and RMC client programs. 

This help documentation is available: 

• Installation Guide. Shows how to install RMC Server and RMC Client. The 

guide is on the RMC CD in PDF format. 

• Administrator's Guide. Describes RMC architecture and user management. It 

also shows how to configure the system using RMC System Manager and how 

to add user account and user profiles using RMC Profile Manager. 

• User’s Guide. Shows how to operate RMC Workstation. 

The Administrator’s Guide and the User’s Guide are in HTML and PDF format. To 

access the HTML manuals, log on to RMC System Manager and click Help. The PDF 

files are on the RMC CD, in the folder Manuals. 

See the file Release notes.txt on the RMC CD for this information: 

• New features of the current version 

• Version history 

• Fixed problems 

• Known problems 

The database used in the system is a MySQL ® database. For more information about 

MySQL ® databases, see the MySQL Reference Manual, which is available at 

http://www.mysql.com/documentation/index.html. 

For technical support, please contact the supplier of the RMC system. 

Mirasys RMC 2.3—Installation Guide 4

System requirements 



This section contains information about the system requirements for Remote 

Management Center. 

RMC Server: 

Network requirements 

• Microsoft Windows ® 2000 Professional, Windows 2000 Server, or Windows 

XP operating system 

• 2.0 GHz Intel ® P4 or higher processor (non-mobile) 

• 512 megabytes (MB) of RAM 

• 16-MB video adapter 

• SCSI hard drive, 40–80 GB 

• 1 free USB port 

RMC Client (RMC Profile Manager and RMC Workstation): 

• Windows 2000 Professional, Windows XP 

• 2.0 GHz Intel P4 or higher processor (non-mobile) 

• 512 MB of RAM 

• 32-MB video adapter or higher 

Java 2 Runtime Environment version 5.0 is necessary for using RMC System Manager. 

It is automatically installed when System Manager is used for the first time. 

General 

At least a 100 M Ethernet is recommended (see "Bandwidth requirements" on page 

6). 

Data can be transmitted over the Internet, intranet, LAN, WAN, WLAN, ISDN, ADSL 

or any network using TCP/IP. 

IP addresses 

RMC system units (DVRs, RMC server, client computers) must have static IP 

addresses so that they can change data. Furthermore, the IP addresses must be 

visible to the other system units. 

Some NAT solutions can be used while others can not: 

• Static network address translation (NAT) can be used between the DVRs and 

RMC. 

• Dynamic NAT can not be used because the IP addresses can change. 

• Single-address NAT can be used if there is only one DVR in the NAT system, 

but not if there is more than one DVR. 

Ports 

The following TCP ports must be open for IP data transmission: 

RMC Server 

• 1099 inbound from RMC Workstation/Profile Manager for JAVA RMI 

registration (Remote Method Invocation). 

• 5003 inbound from RMC Workstation/Profile Manager for communication 

after RMI registration. 

• 8080 inbound from RMC System Manager for HTTP. 



DVRs 

• 5000 and 5001 inbound from RMC Server, RMC Workstation/Profile Manager, 

and RMC System Manager for DVR protocols. 

RMC Workstation/Profile Manager 

• 1099, 5004-5006 outbound to RMC Server for RMI. 

• 5000 and 5001 outbound to DVRs for DVR protocols. 

RMC System Manager (web) 

• 8080 outbound to RMC Server for HTTP. 

• 5001 outbound to DVRs for DVR protocols. 

Bandwidth requirements 

The bandwidth requirements for the network between the DVRs and the RMC system 

depend on different factors. Here are some some of them: 

• Data transmission from the DVRs to RMC (uplink) requires more bandwidth 

than data transmission from RMC to the DVRs (downlink). The connection 

does not have to be symmetric. 

• Real-time monitoring requires most bandwidth; examining recorded video 

less. 

• Monitoring video in browsing mode decreases the required bandwidth. 

• The DVR system will not stop sending real-time video if the connection is 

congested. Instead, the system does not show all images. 

Required bandwidth using WMC9 compression (enhanced MPEG-4) at the frame rate 

of 1 frame per second (at average image sizes): 

• QCIF (browsing mode) less than 2 kilobytes (kB) × 8 bits (b) / Byte (B) = 16 

kilobits per second (kbps) 

• CIF 4-7 kB × 8 b/B = 32-56 kbps 

• 2CIF 6-10 kB × 8 b/B = 48-80 kbps 

• 4CIF 9-13 kB × 8 b/B = 72-104 kbps 

Required bandwidth using JPEG compression at the frame rate of 1 frame per second 

(at average image sizes): 

• QCIF (browsing mode) 5 kB × 8 b/B = 40 kbps 

• CIF 10 kB × 8 b/B = 80 kbps 

• 2CIF 25 kB × 8 b/B = 200 kbps 

• 4CIF 30 kB × 8b/B = 240 kbps 

Note that signaling and protocols increase the required bandwidth. 

Data security 

The system uses a light data protection mechanism and user authentication. 

However, using public networks always includes a security risk because there are no 

completely secure systems available on the Internet. 

Because of this, use dedicated networks when possible to prevent unauthorized 

access to the system. Consider using a Virtual Private Network (VPN) to make a 

secure connection between computers on a public network. 

Use also antivirus programs if the system units are in a public network (Internet, 

intranet). 


Installation media 

Contents of delivery: 

Installation media 

• Installation CD, which contains these files: 

• RMC Server installation files (includes database) 

• RMC Client installation files 

• Manuals in PDF format 

• WIBU ® -BOX/U license key. This is a hardware license key (dongle) that is 

plugged into the RMC server's USB port. 

• License file named license.sec. The license file specifies the number of 

DVRs and RMC workstations that can belong to a system. The file must be in 

line with the WIBU-BOX/U license key. 


Installing RMC Server 

Installation 


This section shows how to install RMC Server and RMC Client programs. 

RMC Server has two components: RMC Server and database. 

There are two RMC Client programs: RMC Profile Manager and RMC Workstation. 

• RMC Profile Manager is used for creating and managing user accounts and 

user profiles. A user profile specifies the DVRs that a user has access to and 

the DVRs that the user will receive alarm notifications from. 

• RMC Workstation is used for remote video monitoring and alarm 

management. 

These items are necessary for installing RMC Server: 

• RMC CD (or the setup program RMC Server Setup X.X.X.exe) 

• WIBU-BOX/U hardware license key (dongle) 

• RMC license file license.sec 

The setup program goes through these steps: 

A. Installation of RMC Server and database. 

B. Installation of the WIBU-KEY driver. If WIBU-KEY is already installed, the setup 

program skips this part. 

C. Installation of the WIBU-KEY. 

A. Installation of RMC Server: 

1 Double-click the file RMC Server Setup X.X.X.exe on the RMC CD and wait 

for the setup program to start. 

2 In the Introduction dialog box, click Next to start the installation. 

3 In License Agreement, read the license agreement and, if you agree, 

select I accept the terms of the License Agreement. Then click Next to 

continue. 

4 Next, you are prompted for the location of the license file license.sec. Do 

the following and then click Next. 

a Click Choose. 

b In Please Choose a File, find the license file, select it, and click Open. 

5 In Choose Install folder, select where to install RMC Server. The default 

folder is C:\RMCServer. 

6 In Pre-Installation Summary, make sure that the installation selections 

are correct and then click Install. The Installing RMC Server window is 

shown while RMC Server and database are being installed. 


B. Installation of WIBU-KEY driver: 

1 The WIBU-KEY Setup is shown. Click Next to continue. 


2 Accept the default installation folder for WIBU-KEY or click Browse to 

select a different folder. Then click Next to continue. 

If you select a folder that does not exist, the setup program asks if you 

want to create the folder. Click Yes. 

3 Next, you are asked to select the WIBU-KEY components to be installed. 

Clear all check boxes and click Next. 

4 You are then shown the WIBU-KEY installation summary. Click Next to start 

the installation of WIBU-KEY. 

5 When the setup is completed, click Next. 

6 In this dialog box, clear the check box and click Finish to complete the 

installation of WIBU-KEY. 

7 When the installation of the WIBU-KEY driver is completed, this dialog box 

is shown. Click OK. 


C. Installation of WIBU-KEY 


1 When the Insert wibu-box dialog box is shown, plug the WIBU-BOX/U key 

into a USB port, but do not click Next yet. Wait for Windows to find the 

WIBU-BOX/U and to install the WIBU-BOX/U driver. Follow the instructions 

on the screen and select the option to install the software automatically, if 

given the choice. 

2 After the WIBU-BOX/U driver has been installed, click Next. 

3 This dialog box is shown when the installation is completed. Click Done to 

quit the installer. 


Testing the installation 

To make sure that RMC Server is correctly installed: 

1 To start RMC System Manager, do one of the following: 


• Click Start, point to Programs, click RMC Server and then RMC System 

Manager. 

• Start a web browser and, in the address bar, type 

http://127.0.0.1:8080/. 

2 If RMC Server is correctly installed, you are prompted for a username and 

password. 

3 Type administrator in the Username field, leave the Password field 

empty and click OK. 

4 The RMC System Manager home page is shown: 

Use RMC System Manager to add DVRs to the system. For more information, see the 

Administrator's Guide. 

Solving installation problems 

If RMC System Manager does not start, RMC Server has probably not been installed 

correctly. Make sure that the RMC and MySQL services are running and that WIBU- 

KEY has been correctly installed. 

RMC and MySQL services 

RMC Server and database are Windows services. 

To make sure that the services are running: 

• Go to Control Panel -> Administrative Tools -> Services and make sure 

that the status of the RMC and MySql services is Started. 

If the services are not running: 

• Right-click the name of the service and select Start. 



If the services do not start or if you can not find the services, remove RMC Server 

and reinstall it. See "Removing RMC Server" on page 15. 

Contact the supplier if you can not solve the problem. 

WIBU-KEY 

Installing RMC Client 

Open the Windows Control Panel and make sure that the WIBU-KEY 

icon is shown there. 

Double-click the icon to start WIBU-KEY Test and Settings. Make 

sure that the USB port is shown on the Contents tab, as shown in 

this figure: 

If WIBU-KEY is not shown, remove the WIBU-KEY installation and then reinstall RMC 

Server (see "Removing RMC Server" on page 15). 

You can install the RMC Client software (RMC Profile Manager and RMC Workstation) 

on the same computer as RMC Server (Local Client) or on a computer that has access 

to RMC Server via a TCP/IP network (Scalable Client). 

When scalable clients are used, the users can select the RMC server that they 

want to connect to when they start Profile Manager or Workstation. Three RMC 

servers are supported at most. The IP addresses of the RMC servers are 

necessary to complete the installation. 

RMC Profile Manager and RMC Workstation are installed at the same time by running 

the RMC Client setup program. 


To install RMC Client: 

1 Double-click the file RMC Client Setup X.X.X.exe on the RMC CD. 

2 In Introduction, click Next. 


3 Next, the License Agreement is shown. Read the license agreement and if 

you agree, select I accept the terms of the License Agreement. Then 

click Next to continue. 

4 In Choose Install folder, select the installation folder. The default folder 

is C:\RMCClient. To select a different folder, click Choose and navigate to 

the folder that you want to use. Then click Next. 

5 In Choose Shortcut Folder, select where to add the shortcut icon for 

starting RMC Client programs. 

Select Create Icons for All Users, to add a shortcut to RMC Client 

programs for all Windows users. 

6 In Choose Install Set, select one of the two options, Local client or 

Scalable client and then click Next. 

• Select Local client if you install RMC Client on the same computer as RMC 

Server and if you do not want to connect to other RMC servers. 

• Select Scalable client, if you install RMC Client on a different computer 

than RMC Server, or if you want to to connect to other RMC servers in 

addition to the local RMC server. 

NOTE: If you select Scalable client, you must manually set the System 

Manager’s IP address in the startup link. For instructions, see “System 

Manager IP address” on page 13. 

7 In Select additional components, you can select to install RMC System 

Service. RMC System Service is a separate tool for system administrators 

for monitoring the state of the RMC system. It notifies the user of lost 

connections to DVR recorders. Then click Next. 

8 If you selected Scalable client, type the IP address of the primary RMC 

server in the first Server IP Address box and a descriptive name for the 

server in the Name box. You can type the IP addresses of two additional 

RMC servers in the remaining boxes. If RMC Server is on the same 

computer, use the IP address 127.0.0.1. Then click Next to continue. 

9 After RMC Client has been installed, the setup installs Windows Media 

Format 9 files. Click Yes to continue. 

10 To accept the Windows Media Format 9 End User Licence Agreement, click 

Yes. 

11 After the Windows Media Format 9 files have been installed, the message 

Windows Media Format 9 Series Runtime Setup has completed is shown. 

Click OK. 

12 When the installation is completed, the Install Complete dialog box is 

shown. Click Done to close the window. 

System Manager IP address 

When installing scalable clients, you must set the IP address of the primary RMC 

Server manually in the System Manager startup link. 

To set the IP address manually: 

1 Click Start, point to Programs and then RMC Client. 

2 Right-click RMC System Manager and choose Properties. 

3 Type the IP address of the primary RMC Server in the URL box. 


Updating 

Updating 

You can update RMC Server and RMC Client programs to a newer version by using the 

same installation programs as for full installation. 

NOTE: The setup program examines the existing RMC version before running the 

setup program to make sure that the setup program can update the program. 

The update program backs up all configuration files before the update. 

To update RMC Server: 

1 Double-click the file RMC Server Setup X.X.X.exe. 

2 Follow the instructions on the screen. 

After you have updated RMC Server software, update the RMC Client programs on 

the workstations with RMC Client Setup X.X.X.exe setup program. The server and 

clients must have the same version of the software. 


Removing RMC Server 

Removing RMC Client 

Removing RMC Server and RMC Client 


This section shows how to remove the different parts of the Remote Management 

Center: 

• To remove RMC Server, see "Removing RMC Server" on page 15. 

• To remove RMC Client, see "Removing RMC Client" on page 15. 

To remove RMC Server: 

1 Go to Start -> Programs -> RMC Server -> Uninstall. 

2 In the Uninstall dialog box, click Uninstall. 

3 A list of files that could not be removed is shown. The files contain RMC 

Server configuration files, user profiles, user accounts, and database files. 

4 To delete the files, delete the installation folder of the program (by 

default C:\RMCServer). 

NOTE: If you intend to reinstall the software, you must delete the installation 

folder. 

Removing WIBU-KEY 

NOTE: If you intend to reinstall RMC Server after removing it, it is not necessary 

to remove WIBU-KEY. 

To remove WIBU-KEY: 

1 Unplug the WIBU-BOX/U from the USB port. 

2 Go to Control Panel -> Add and Remove Programs. 

3 Select WIBU-KEY Setup and click Remove. 

4 In the WIBU-KEY Setup dialog, click Next to uninstall. 

5 A File is locked message is shown. Select Ignore and click OK. 

6 Click Finish when uninstall is completed. 

7 Start the computer. 

8 Go to the WIBU-KEY installation directory and delete the folder WIBU- 

SYSTEMS. 

To remove RMC Client: 

1 Click Start, point to Programs, click RMC Client and then Uninstall. 

2 In the dialog box that is shown, click Uninstall. 

3 When the uninstallation is completed, click Done to close the dialog. 

4 Delete the RMC Client installation folder (RMCClient). 

Alternatively, you can remove RMC Client by going to Settings -> Control Panel -> 

Add and Remove Programs and then choosing RMC Client and Remove.

Installation Guide - Mirasys

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