Workwear Customer Information Pack

Part of the

family

CUSTOMER

Information Pack

CONTENTS

HOW DOES IT WORK? 03

CERTIFICATE OF INSURANCE 04

CLEANING SCHEDULE CLEAN ROOM 05

CLEANING PROCEDURE 06

BEST PRACTICE PROCEDURE 07

GOWNING PROCEDURE 08

GLASS, HARD PLASTICS & SHARPS PROCEDURE 09

ALLERGEN PROCEDURE 10

ANNUAL ALLERGEN TESTING 11 - 19

GLUTEN R5 MEDEZ & CASEIN

TOTAL MILK PROTEIN & EGG

SOYA (REPORTED AS SOY FLOUR) & PEANUT

WALNUT & HAZELNUT

FISH

SESAME

MUSTARD & CELERY

MICRO 1

MICRO 3

MICRO 5

ENVIRONMENTAL POLICY STATEMENT 21

HEALTH & SAFETY POLICY STATEMENT 22

CERTIFICATE OF MOTOR INSURANCE 23

CERTIFICATE OF EMPLOYERS’ LIABILITY INSURANCE 24

HACCP PLAN 25

QUALITY MANAGEMENT SYSTEM 39

REPAIRS PROCEDURE 40

QUALITY POLICY STATEMENT 41

ENVIRONMENTAL MANAGEMENT SYSTEM 42

Part of the

family

How does it work?

Our process is designed to make life easier for you, ensuring

that you have the garments you need, when you need them. Your

contract includes TWO simultaneous cycles of the below - so

while we’re collecting your used garments for washing, we drop off

cleaned workwear that’s ready to go. You’re never left in the lurch

with the CLEAN approach!

Garments are collected weekly or as agreed in contract

Garments are scanned into the laundry using a barcoding system

All workwear is processed, sorted and segregated by type

Garments are hygienically washed and thermally disinfected

Any checks for quality and damage are completed by experts

Repairs or replacements are seen to and addressed as required

Garments are neatly folded and packed, ready for delivery

Our drivers deliver to your chosen location or lockers

CLEAN Linen & Workwear

CERTIFICATE OF INSURANCE

CERTIFICATE OF INSURANCE NO. 250225

To whom it may concern

Policyholder Clean Linen Services Limited

40 Glebeland Road

Camberley GU15 3DB

United Kingdom

Insurer Zurich Insurance Company Ltd, UK Branch

Policy No. 7152661

Type of Insurance Public Liability

Limits of Indemnity GBP 742,210 per occurrence and in the aggregate per

insurance year

Territorial Limits Worldwide for Public Liability

Worldwide for Product Liability

Period from 01 November 2025 until 31 October 2026

Zurich Insurance Company Ltd

Drazen Jaksic

Chief Executive Officer of Zurich Insurance Company Ltd, UK Branch Date: 30 October 2025

Zurich Insurance Company Ltd. A public limited company incorporated in Switzerland. Registered in the Canton of Zurich, No.

CHE105.833.114, registered offices at Mythenquai 2, 8002 Zurich. UK Branch registered in England and Wales no BR000105. UK

Branch Head Office: The Zurich Centre, 3000 Parkway, Whiteley, Fareham, Hampshire PO15 7JZ. Zurich Insurance Company Ltd is

authorised and regulated in Switzerland by the Swiss Financial Market Supervisory Authority FINMA. Authorised by the Prudential

Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation

Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request. Our firm

4

Part of the

CHE-WW-FS-03 CLEAN Quality Management System

CHE-WW-FS-03 – Cleaning Schedule Clean Room

Workwear

CLEANING SCHEDULE CLEAN ROOM

Date Issued Created By: Title Revision No

17/11/2023 Emma Knight Site Support Manager 3

family

Week commencing Frequency Daily Weekly

Area Action Task Sunday Monday Tuesday Wednesday

Thursday Friday Saturday

Clean Room

Clean Room

Cleaner

Clean Room Cleaner Sweep floor

Clean Room Cleaner Mop floor

Clean Room Cleaner Clean changing room inc sink

Clean Room Operative Blow down garment folders

Clean Room Cleaner Wipe cupboard tops and bins

Clean Room Operative Clean drying tunnel

Cleaner

Clean Room Cleaner Wipe doors and ledges

Clean Room Cleaner Scrub floor

Clean Room Operative Clean mezzanine floor

Supervisor Signature

Empty bins and remove

rubbish

Wipe down computer

equipment

Page | 1

www.cleanservices.co.uk

CLEAN – Quality Management System

CHE-WW-PE-03 – Cleaning Procedure

CLEANING PROCEDURE

CHE-WW-PE-03

Date Issued Approved

22/11/2023

Emma Knight

Title

Site Support Manager

Workwear Plant Procedure

Sorting and Clean Room

Rev. No. 3 Page 1 of 1

1.0 PURPOSE

The purpose of this procedure is to define the systems and methods for establishing and

maintaining the cleaning routes within the clean room and sorting area.

2.0 SCOPE

All Cleaning requirements within the clean room and sorting area.

3.0 RESPONSIBILITIES

The Management Team will be responsible for ensuring that all areas of the clean room and

sorting area are kept clean and tidy and that this policy and associated processes are complied

with.

Cleaning schedules shall be communicated to staff and records retained.

Cleaners will follow the policies, procedures and instruction associated with the cleaning task.

4.0 METHOD

SCHEDULED CLEANING POLICY

CLEAN ROOM AND SORTING AREA

The workwear plant is split into 3 main production areas

1) Low risk. Soiled sorting area and washing. Blue cleaning zone.

2) High risk. Clean room, where wet, clean garments are “loaded” or hung onto the Garment

Sorting System (GSS) for drying and transport to the first-floor mezzanine sortation area.

Packing area where garments re-enter the clean room from the first-floor mezzanine sortation

system. Green cleaning zone.

3) Mezzanine – sortation area. Green cleaning zone.

Each area has designated cleaning routines based on frequency.

The frequency of these periodic tasks is visualised locally by means of sign off logs.

There will be High Level Cleaning completed across both low risk and high risk bi-annually.

In addition, there are tasks for the amenity and access areas, also signed off by means of local log.

Logs are returned to the production management team to be checked for conformance

and where necessary appropriate escalation. The documents are then archived.

Where appropriate, formal Standard Operating Procedures (SOP’s) will be written to communicate

the task details and standards

6.0 CLEAN ROOM AND SORTING AREA – Chemical Safety

• Staff must observe and follow any safety advice supplied with chemicals and

COSHH Information sheets as applicable.

• Cleaning equipment shall be stored in receptacles and lockers as provided

OPERATORS CLEANING IN THE RESTRICTED AREAS SHALL BE COMPETENT, WEAR

PROTECTIVE CLOTHING AND COMPLY WITH CHANGING ROUTINES AND ASSOCIATED

POLICIES. GARMENTS MUST BE REMOVED FROM THE AREA OR COVERED PRIOR TO THE

COMMENCEMENT OF CLEANING ACTIVITIES TO PREVENT CONTAMINATION.

6

CLEAN – Quality Management

System

CHE-WW-PE-06 – Best Practice Procedure

Date Issued Approved Title

BEST PRACTICE PROCEDURE

14/07/2022 Emma Knight Site Support Manager

CHE-WW-PE-06

Site

Rev. No. 3

Part of the

family

1.0 PURPOSE

The purpose of this procedure is to define best practices within the low risk and high risk areas.

2.0 SCOPE

All low risk and high risk areas.


The Management Team ensuring the establishment and maintenance of documented procedures,

processes and related documentation.

The Management Team shall be responsible for ensuring that all staff is aware of and comply with

this procedure and that the correct actions are conducted when any non- conformity arises.

Operatives shall be responsible for ensuring adherence to these requirements

4.0 METHOD

Operators and staff shall adhere to these guidelines

• Wear approved cleanroom clothing correctly

• Maintain approved apparel condition

• Report any changes in environment

• Approach work area correctly

• Do not comb hair whilst in any area.

• Do not wear cosmetics

• No Jewelry

• No eating

• No chewing

• No smoking/vaping unless is designated areas

• Personal items not to be exposed

• Keep pockets empty

• No drinking from any personal dispenser, use designated water fountains

• Use latex gloves to cover polished nails


CLEAN – Quality Management

System

CHE-WW-PE-07 – Gowning Procedure

GOWNING Date Issued Approved PROCEDURE

Title

22/11/2023 Emma Knight

CHE-WW-PE-07

Site Support Manager

Workwear Plant Procedure

Rev. No. 3 Page 1 of 1

1.0 PURPOSE

The purpose of this policy is to define the requirements for wearing sanitized and

decontaminated clothing within the working areas of the Clean Room.

2.0 SCOPE

Sanitized and decontaminated clothing - Post-wash process in the Clean Room area.


The Management Team will ensure the establishment and maintenance of documented

procedures, processes and related documentation.

The Management Team will be responsible for ensuring that all staff are aware of, and comply with

this policy, and that enough garments are available during operations.

4.0 METHOD

4.1 Gowning

At the entrance to the Clean Room, there is a garment changing area and step-over facility.

4.1.1 At start of each shift, staff will: -

a) Don a hairnet, ensuring that the ears and hair are fully covered.

b) Don a beard snood if required.

c) Wash hands with the Biocide hand rinse lotion using a knee operated sink, and dry using

electric hand dryers.

d) Don Clean Room white coat and fully fasten.

e) Sit on step-over barrier and place plastic shoe covers over safety shoes.

f) Engineers to don Clean Room safety footwear from locker provided.

g) Step-over the barrier

h) Use latex gloves to cover polished nails.

i) Sanitize hands with the alcohol hand sanitizer provided before entering the production area.

4.1.2 When leaving the clean room, operators will remove their shoe covers or Clean Room footwear

whilst stepping over the barrier.

Once over the barrier, the Clean Room coat, must be removed and placed in the soiled

locker for launder. Hairnets, beard snood, gloves and shoe coves should be placed in the

bin. Engineers Clean Room shoes should be returned to their locker. Standard CLEAN

uniform and safety shoes should be worn beyond this point.

Under no circumstances should outdoor wear be taken into the Clean Room area.

1

8

CLEAN Quality Management System

CHE-WW-PE-08 – Glass, Hard Plastics and Sharps

Workwear

Part of the

Procedure

GLASS, Date Issued HARD Created PLASTICS By & SHARPS Title PROCEDURE

Revision No

CHE-WW-PE-08


family

Where possible, all glass and Perspex materials shall be excluded from all operational areas in the clean room and sorting area..

Where this is not possible, (e.g. – lights, fire door break-glasses, machine guarding and other components) adequate and practical

precautions shall be taken.

This procedure includes actions to be taken should a breakage occur.

1.0 PURPOSE

The purpose of this procedure is to define requirements of ensuring that there is little or no risk of

contamination of broken glass, plastics or sharps the clean room and sorting area.

2.0 SCOPE

All glass, Perspex and sharp items which represent a contamination risk if broken.


The Management Team will ensure the establishment and maintenance of documented procedures,

processes, and related documentation.

The Management Team will be responsible for ensuring that all staff are aware of and comply with

this procedure and that the correct actions are taken when any non- conformity arises.

The Management Team will organise and implement this procedure, when necessary.

4.0 METHOD

4.1 Logs

The Glass and Hard Plastics Log and Sharps Register, includes the location and nature of

materials which, if broken, may cause contamination of the product.

The Glass, Hard Plastic and Sharps Breakage Log (‘Form CHE-WW-FS-08) indicates any

breakage with details of the location, corrective action taken and detail of affected or potentially

affected product.

4.2 Breakages

In the event of a breakage the following actions will be undertaken.

• Isolate the area around the breakage and if necessary, stop production. Barrier the area or

post wardens to ensure personnel do not walk through the area.

• Identify and note the specific location in the Glass, Hard Plastic and Sharps Breakage Log (see

4.1 above)

• Quarantine affected product or materials and record garment bar codes. (The quarantined

items shall be inspected and re-washed.)

• Use appropriate items to dispose of broken glass, plastic or sharp item. The area shall then be

swept, vacuumed and wiped down as necessary.

• Dispose safely of broken item into the yard general waste bin and replace vacuum cleaner

bag.

• Complete the entry in the Glass Breakage Log. Glass, Hard Plastic and Sharps Breakage Log

(see 4.1 above)

4.3 Potential Contaminants – Items for Repair or Replacement

Any item in need of repair or replacement shall be logged and arrangements made for rectification

as soon as reasonably possible. Where contamination risk remains, the item shall be removed

unless it is a safety requirement.


CHE-WW-PE-27 – Allergens


ALLERGEN PROCEDURE

CHE-WW-PE-27

Workwear Barrier Plant & Clean Room

Date Issued Created By Title Revision No


ISO 9001:2015

1.0 PURPOSE

The purpose of this Procedure is to define the controls of food allergies within the Cleanroom and Barrier

Plant

2.0 SCOPE

Cleanroom and Barrier Plant areas.


The Management Team ensure the establishment and maintenance of documented procedures,

processes and related documentation. The Management Team shall be responsible for ensuring that all

staff is aware of and comply with this procedure and that the correct actions are conducted when any

non-conformity arises.

Team Leaders and individuals are each responsible for observing this procedure.

4.0 METHOD

It is to be noted that there are potential serious consequences of allergies. To avoid such risks, this

procedure shall be strictly adhered to.

4.1 There shall be no storage or presence of nuts or their by-products within the site as far as

reasonably practical. This will include vending machines in the staff canteen.

4.2 Staff members shall be aware of and comply with the procedures relating to Cleanroom and Barrier

Plant Areas. Staff members will attend a Food Safety Level 2 training course. Site Managers and

Production Team Leaders will complete a HACCP level 3 training course.

4.3 Visitors to site shall comply with the Workwear visitor’s procedure (CHE-WW-PE-01) and be

accompanied on site by a member of the management team at all times.

4.4 The control of allergens and microbiological contamination will be managed via the site HACCP

procedure (CHE-WW-PE-26).

4.5 Allergen and microbiological testing shall be completed annually by an external provider to ensure

validation of the process. Allergen management is noted in Appendix A of the HACCP procedure (CHE-

WW-PE-26).

10

Page 1 of 1

Part of the

ANNUAL ALLERGEN TESTING

GLUTEN R5 MEDEZ & CASEIN

family

Unit 3, Couzens House, Elvicta Business Park,

Crickhowell, Powys, NP8 1DF

Tel: 01873 877650

E: info@piqlaboratories.com

W: www.piqlaboratories.com

Report of Analysis

CLEAN Linen Services LTD

210 Hatherley Road

Cheltenham

Report number: PIQ-1020477-190/2539157 Issue number: 1

Sample description: Gluten R5 Medez & Casein

Analysis: Casein ELISA Swabs, Gluten Swabs

Notes:

Purchase Order: PO92892

Start Date: 11/12/2025

Report Date: 15/12/2025

Results approved by: Demi Powell

Analyte Result Units Limit / Range Symbol Method Reference Date Tested

Casein (LOD 2.5ppm / ug/ml) Below Limit of Quantitation < 2.5 ug/ml 2.5-67.5 ug/ml U 7.5 12/12/2025

R5 Gluten (Mendez) Below Limit of Quantitation < 0.125 ug/ml 0.125-2 ug/ml U 7.3 11/12/2025

Signed for on behalf of PiQ Laboratories:

Demi Powell

End of Report PIQ-1020477-190/2539157

Report number: PIQ-1020477-190/2539157

U = UKAS Accredited

The content of this report is the property of PiQ Laboratories Ltd and

may not be altered in any way.

Results are representative of the sample provided only.

Registered in England, No. 11131035.

Registered Office: Unit 3, Couzens House, Elvicta Business Park, Crickhowell,

Powys, NP8 1DF


VAT No. 289 2905 54


TOTAL MILK PROTEIN & EGG



Tel: 01873 877650



Report of Analysis


210 Hatherley Road

Cheltenham


Sample description: Total Milk Protein & Egg

Analysis: Egg ELISA Swabs, Total Milk Protein Swabs

Notes:






Egg Below Limit of Quantitation < 0.25 ug/ml 0.25-2 ug/ml U 7.28 15/12/2025

Total Milk Protein Below Limit of Quantitation < 0.88 ug/ml 0.88-8.8 ug/ml UKASFS 7.20 15/12/2025


Demi Powell

End of Report PIQ-1020477-190/2539158

12


U = UKAS Accredited

UKASFS = UKAS Accredited Under Flexible Scope






Powys, NP8 1DF

VAT No. 289 2905 54

Part of the


SOYA (REPORTED AS SOY FLOUR) & PEANUT

family



Tel: 01873 877650



Report of Analysis


210 Hatherley Road

Cheltenham






Sample description: Soya (Reported as Soy Flour) & Peanut

Analysis: Peanut Swabs ELISA, Soya (Reported as Unroasted Soy Flour) Swabs

Notes:


Peanut Analysis Below Limit of Quantitation < 1 ug/ml 1-25 ug/ml UKASFS 7.38 15/12/2025

Cross Reactivity to Pecan

Soy (Unroasted Soy Flour) Below Limit of Quantitation < 2.1 ug/ml 2.1-25 ug/ml UKASFS 7.35 15/12/2025


Demi Powell

End of Report PIQ-1020477-190/2539159


U = UKAS Accredited







Powys, NP8 1DF

VAT No. 289 2905 54



WALNUT & HAZELNUT



Tel: 01873 877650



Report of Analysis


210 Hatherley Road

Cheltenham


Sample description: Walnut & Hazelnut

Analysis: Hazelnut Swabs ELISA, Walnut ELISA Swabs

Notes:






Hazelnut Analysis Below Limit of Quantitation < 1 ug/ml 1-40 ug/ml U 7.15 12/12/2025

Walnut Analysis Below Limit of Quantitation < 2 ug/ml 2-60 ug/ml U 7.17 15/12/2025


Demi Powell

End of Report PIQ-1020477-190/2539160

14


U = UKAS Accredited







Powys, NP8 1DF

VAT No. 289 2905 54

Part of the


FISH

family



Tel: 01873 877650



Report of Analysis


210 Hatherley Road

Cheltenham


Sample description: Sesame & Fish

Analysis: Fish ELISA Swabs

Notes:






Fish Analysis (Cod Parvalbumin) Below Limit of Quantitation < 4 ug/ml 4-100 ug/ml U 7.14 15/12/2025


Demi Powell

End of Report PIQ-1020477-190/2539161


U = UKAS Accredited







Powys, NP8 1DF

VAT No. 289 2905 54



SESAME

Report of Analysis


210 Hatherley Road

Cheltenham

Report number: IFPSW-1020813-190/2539814 Issue number: 1

Sample description: Sesame & Fish

Analysis: Sesame ELISA Swabs

Notes:



Tel: 01873 877650

E: info.sw@ifp-labs.com




Results approved by: Elisee Croud


Sesame Below Limit of Quantitation < 2.5 ug/ml 2.5-20 ug/ml UKASFS 7.41 06/01/2026

Signed for on behalf of ifp-labs UK South Wales:

Elisee Croud

End of Report IFPSW-1020813-190/2539814

16

Report number: IFPSW-1020813-190/2539814







Powys, NP8 1DF

VAT No. 289 2905 54

Part of the


MUSTARD & CELERY

family



Tel: 01873 877650



Report of Analysis


210 Hatherley Road

Cheltenham


Sample description: Mustard & Celery

Analysis: Celery PCR Swab, Mustard ELISA Swabs

Notes: Analysis complete.




Results approved by: Chloe O'Connor


Celery Analysis Not Detected - 1 ug/ml U 7.7.1&7.26 16/12/2025

The quality of DNA extracted from this sample may impact the Limit of Detection for the assay.

Mustard Protein Below Limit of Quantitation < 0.2 ug/ml 0.2-2.4 ug/ml UKASFS 7.36 12/12/2025

Cross Reactivities: Fenugreek, Rapeseed and Charlock


Chloe O'Connor

End of Report PIQ-1020477-190/2539162


U = UKAS Accredited







Powys, NP8 1DF

VAT No. 289 2905 54



MICRO 1



Tel: 01873 877650



Report of Analysis


210 Hatherley Road

Cheltenham


Sample description: Micro 1

Analysis: CLEANLINENMICRO1or2

Notes: ND = "Not Detected"




Results approved by: Jordan Edridge


Salmonella spp. ND D/ND D/ND U* M31 11/12/2025


Jordan Edridge

End of Report PIQ-1020439-190/2539019

18


U* = UKAS Accredited, Analysis Performed by a Referral Laboratory

The content of this report is the property of PiQ Laboratories Ltd and may not be

altered in any way.




Powys, NP8 1DF

VAT No. 289 2905 54

Part of the


MICRO 3

family



Tel: 01873 877650



Report of Analysis


210 Hatherley Road

Cheltenham



Analysis: CLEANLINENMICRO3or4







Listeria spp. P/A ND N/A N/A U* M30 11/12/2025


Jordan Edridge

End of Report PIQ-1020439-190/2539021




altered in any way.




Powys, NP8 1DF

VAT No. 289 2905 54



MICRO 5



Tel: 01873 877650



Report of Analysis


210 Hatherley Road

Cheltenham



Analysis: CLEANLINENMICRO5







beta-glucuronidase positive E.coli <10 cfu/g cfu/g U* M14 11/12/2025

Listeria spp. P/A ND N/A N/A U* M30 11/12/2025

Presumptive Coliforms <10 cfu/g cfu/g U* M2 11/12/2025

Presumptive Enterobacteriaceae <10 cfu/g cfu/g U* M10 11/12/2025

Total Count 30°C 48hr <10 cfu/g cfu/g U* M1 11/12/2025

Mould <20 cfu/g cfu/g U* M7 11/12/2025


Jordan Edridge

End of Report PIQ-1020439-190/2539023

20




altered in any way.




Powys, NP8 1DF

VAT No. 289 2905 54

Part of the

SUSTAINABILITY AND ENVIRONMENTAL

POLICY STATEMENT

family

Procedure: Sustainability and Environmental Policy Statement

.

Reference: CHE-ENV-POL-01

Origination Date

APR 2021

Environmental Policy

Clean Linen Services are fully committed to the continual improvement of the environmental management system through constant

monitoring and review to reduce our environmental impacts. This Environmental Policy Statement is applicable to all areas of our business

and has been implemented to meet the requirements of ISO 14001:2015. It is our policy to:

• Protect the Environment: We aim to prevent pollution in all aspects of our business.

• Reduce Environmental Impacts: We strive to minimize environmental aspects and impacts.

• Comply with Legislation: We adhere to relevant legislation and other compliance obligations.

• Monitoring and Review: We set and review objectives and targets at designated intervals.

• Emergency Preparedness: We have measures in place to control abnormal and emergency situations.

• Stakeholder Engagement: We communicate our policy with all key stakeholders.

Sustainability Policy

Clean Linen Services is fully committed to being a sustainable business, and this commitment is an integral part of our broader Energy

Social and Governance strategy. Our approach to sustainable development aligns with our environmental policy and extends beyond

immediate boundaries. Our sustainability policy is based on the following qualitative objectives:

1. Enhance Employee Engagement: Foster a culture of sustainability within the organisation by encouraging employees to participate

in green initiatives and sustainability training programs.

2. Improve Community Relations: Strengthen relationships with local communities through active engagement in environmental and

social projects, such as tree planting, clean-up drives, and educational workshops.

3. Promote Sustainable Practices: Encourage the adoption of sustainable practices across all departments, such as reducing waste,

conserving energy, and using eco-friendly materials.

4. Increase Customer Awareness: Educate customers about the company's sustainability efforts and encourage them to make

environmentally conscious choices.

5. Enhance Brand Image: Build a reputation as a socially responsible and environmentally conscious company, which can improve

customer loyalty and attract new business.

6. Support Ethical Sourcing: Ensure that all materials and products are sourced from suppliers who adhere to ethical and sustainable

practices, promoting fair trade and reducing environmental impact.

7. Encourage Employee Well-being: Promote a healthy and sustainable work environment by implementing wellness programs and

ensuring safe and ergonomic workplaces.

8. Strengthen Supply Chain Sustainability: Collaborate with suppliers and partners to improve the sustainability of the entire supply

chain, from raw material extraction to product delivery and final use.

9. Enhance Transparency: Commit to transparent reporting on sustainability efforts and progress, providing stakeholders with regular

updates and maintaining accountability.

10. Promote Diversity and Inclusion: Foster a diverse and inclusive workplace that values different perspectives and encourages equal

opportunities for all employees.

11. Reduce Carbon Footprint: Implement strategies to minimise the company's carbon footprint, such as investing in innovative

technology, renewable energy, optimising transportation logistics, and improving energy efficiency.

12. Engage in Policy Advocacy: Actively participate in policy discussions and advocate for regulations that support environmental

protection and social responsibility.

Chief Executive Officer 16 May 2025

Approved by: Position: Date:

Author /

Owner

Chris Bell

Revision Date: 16/5/2025

Printed copies are uncontrolled

Revision

3

PAGE

1 of 1


HEALTH & SAFETY POLICY STATEMENT

CL EA N

Procedure: Health & Safety Policy Statement

LINEN & WORKWEAR Reference: CHE_HS_PR_001 Origination Date

APR 2021

At Clean Linen Services, we are fully committed to providing and maintaining a safe and healthy working

environment for our employees, contractors, visitors, and the wider community. Occupational Health & Safety

(OH&S) is a fundamental component of our business operations and performance. We recognise our

responsibility to allocate adequate and appropriate resources to effectively implement and uphold this policy.

We are dedicated to the continuous improvement of our OH&S performance through the establishment of clear

objectives and measurable targets. Our policy is tailored to the nature and scale of the risks associated with our

operations and is underpinned by the following principles:

• Risk-Based Approach: We proactively manage workplace health and safety through a structured, riskbased

methodology to prevent injury and ill-health.

• Hazard Elimination and Risk Reduction: We are committed to identifying and eliminating hazards and

minimising health and safety risks wherever possible.

• Continuous Improvement: We strive to enhance our OH&S management system through ongoing

evaluation and refinement.

• Employee Welfare: We ensure that all employees receive the necessary information, instruction, training,

and supervision to work safely and responsibly.

• Regulatory Compliance: We comply with all relevant health and safety legislation and other applicable

requirements.

• Safe Work Environment: We maintain our facilities to ensure they are safe and free from health hazards.

• Employee Wellbeing: We provide a working environment that supports employee welfare, including

appropriate amenities and support systems.

To support our commitment to continual improvement, we regularly monitor, audit, and review our OH&S

management system. We also:

• Resource Allocation: Ensure sufficient resources are available to support health and safety initiatives.

• Effective Communication: Maintain open and transparent communication with employees and other

stakeholders.

• Employee Engagement: Involve employees and key stakeholders in health and safety matters to foster a

culture of shared responsibility.

• Risk Management: Identify hazards, assess associated risks, and implement effective control measures.

• Policy Accessibility: Make this policy readily available to all relevant interested parties.

This policy is reviewed annually to ensure its continued relevance and effectiveness.

The Chief Executive Officer holds ultimate accountability for the OH&S management system. Directors,

managers, and supervisors are responsible for its implementation across all levels of the organisation, ensuring

that health, safety, and welfare are integral to all planning and operational activities.

The success of this policy depends on the active cooperation and commitment of all personnel, with health and

safety remaining a top priority in all aspects of our work.

Approved by: jl_ ) Date:

22

Author I

Owner

Chris Bell

Revision PAGE

Revision Date: 09/06/2025 Printed copies are uncontrolled 3 1 of 1

Part of the

CERTIFICATE OF MOTOR INSURANCE

family

CERTIFICATE OF MOTOR INSURANCE

Policy Number Y156469FLT0125A

1. Description of Vehicle

Any motor vehicle the property of the Insured and/or for which they are legally responsible.

2. Name of Policyholder

CLEAN Linen Services Ltd

3. Effective date of the commencement of insurance

for the purposes of the relevant law

4. Date of expiry of insurance

00:01 1 November 2025 23:59 31 October 2026

5. Persons or classes of persons entitled to drive

Any person.

provided the person driving holds a licence to drive the vehicle and such licence has not been revoked or has held and is not disqualified from holding or

obtaining such a licence and provided the person is driving on the order of or with the permission of the policyholder.

6. Limitations as to use

Social, Domestic and Pleasure Purposes.

Use for the Insured's business.

7. Exclusion

Use for hire or reward.

Use for the carriage of passengers for hire or reward.

Use for the carriage of goods for hire or reward.

Use whilst drawing a greater number of trailers in all than is permitted by Law.

Use for racing, competitions, rallies or trials.

Use to secure the release of a motor vehicle, not otherwise specifically the subject of this insurance policy, which has been seized by, or on behalf, of

any government or public authority.

8. End of document

We hereby certify that the policy to which this certificate relates satisfies the requirements of the relevant law applicable in Great Britain, Northern Ireland, the Isle

of Man, the Island of Guernsey, the Island of Jersey and the Island of Alderney. For and on behalf of QBE UK Limited which is authorised and regulated by the

Financial Conduct Authority and the Prudential Regulation Authority; registration number 202842.

QBE UK Limited

30 Fenchurch Street

London

EC3M 3BD

QBE UK Limited

J. Harris

For QBE UK Limited

NOTE:

This Certificate relates to Road Traffic Act liability only. For full details of the insurance cover reference

should be made to the Insurance Document.

Advice to Third Parties - nothing contained in this Certificate affects your right as a Third Party to make

a claim.

IMPORTANT NOTE

In the event of any of the following changes you should notify your Broker/Agent immediately in order to obtain QBE UK Limited’s confirmed acceptance:

if you are replacing your vehicle

if you are adding a vehicle

for a change in the use of the vehicle

for an amendment to the persons entitled to drive

for retail customers (as advised by your Broker/Agent who arranged this insurance) should you cancel this insurance within the 14 day cooling off period this Certificate of Motor Insurance must be returned.

Thereafter if you wish to cancel or suspend the insurance you must obtain the agreement of QBE UK Limited.

The cancellation or suspension will operate only from the date this Certificate of Insurance is received by QBE UK Limited.

EUROPEAN COVER

This Policy is operative in all member countries of the European Union, Norway, Switzerland and Iceland.

Cette Police s'applique dans tous les pays membres de l’Union Européene en , Norvege, Suisse et Islande.

Diese Police findet Anwendung in allen mitgliedstaaten der Europäischen Union, in Norwegen, Schweiz und Island.

Esta Poliza se aplica en todos los paises miembros de la Union Europea y Noruega y Suiza y Islandia.

Questo Polizza si applica in tutti i paesi membri Dell Unione Europea e Norvegia e Svizzera e Islanda.

BAIL BOND

The cover for visits to Spain extends to include the provision of a Guarantee or Monetary Deposit for Bail purposes - not exceeding £1,000 - which may be required by the Authorities to avoid detention of the

vehicle and/or driver as a result of an accident in that country.

The amount advanced is repayable to QBE UK Limited.

Autorizamos a la Oficina d Aseguradores de Automoviles de Madrid a actuar en nombre de nuestro Asegurado para obtener la liberacion del vehiculo y/o del Asegurado y/o de la persona autorizada para

conducir el mismo de detencion oficial.

A tal efecto la Oficina de queda autorizada por el preser hasta £1,000.

RODRIJ - 3 - B - J,O - T,V,W,Y,Z,ZB - 1 25/0105915823


CERTIFICATE OF EMPLOYERS’

LIABILITY INSURANCE

Certificate of Employers’ Liability Insurance (a)

(Where required by regulation 5 of the Employers' Liability (Compulsory Insurance) Regulations 2008 (the

Regulations), a copy of this certificate must be displayed at all places where you employ persons covered by the

policy or an electronic copy of the certificate must be retained and be reasonably accessible to each employee to

whom it relates).

Policy Number

EG347237

1. Name of policyholder ALSCO Linen Services Limited

2. Date of commencement of insurance policy 01/11/2025

3. Date of expiry of insurance policy 31/10/2026

We hereby certify that subject to paragraph 2:

1. The policy to which this certificate relates satisfies the requirements of the relevant law applicable in Great

Britain, Northern Ireland, the Isle of Man, the Island of Jersey, the Island of Guernsey and the Island of

Alderney (b).

2. (a) the minimum amount of cover provided by this policy is no less than £5 million (c).

Signed on behalf of Zurich Insurance Company Ltd (Authorised Insurer)

Tim Bailey

Chief Executive Officer of Zurich Insurance Company Ltd, UK Branch

Notes

(a) Where the employer is a company to which regulation 3(2) of the Regulations applies, the certificate shall

state in a prominent place, either that the policy covers the holding company and all its subsidiaries, or that

the policy covers the holding company and all its subsidiaries except any specifically excluded by name, or

that the policy covers the holding company and only the named subsidiaries.

(b) Specify applicable law as provided for in regulation 4(6) of the Regulations.

(c) See regulation 3(1) of the Regulations and delete whichever of paragraphs 2(a) or 2(b) does not apply. Where

2(b) is applicable, specify the amount of cover provided by the relevant policy.

24

Zurich Insurance Company Ltd. A public limited company incorporated in Switzerland. Registered in the Canton of Zurich, No. CHE-105.833.114,

registered offices at Mythenquai 2, 8002 Zurich. UK Branch registered in England and Wales no BR000105. UK Branch Head Office: The Zurich

Centre, 3000 Parkway, Whiteley, Fareham, Hampshire PO15 7JZ. Zurich Insurance Company Ltd is authorised and regulated in Switzerland by

the Swiss Financial Market Supervisory Authority FINMA. Authorised by the Prudential Regulation Authority. Subject to regulation by the

Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the

Prudential Regulation Authority are available from us on request. Our firm reference number is 959113.

Workwear Plant &

Clean Room

Date Issued 21/05/2025

Owner Emma Knight

Document

CLEAN QUALITY MANAGEMENT Number SYSTEM

Version 11

HACCP PLAN

Quality Management System

Number

Review Date

Part of the

CHE-WW-PE-26-

HACCP Procedure

As Required

family

CLEAN Quality

Management System

HACCP Plan

Document Number

Version

Number

Issue Date Owner Authorised www.cleanservices.co.uk

Signature


Workwear Plant &

Clean Room


Owner Emma Knight

Document

Number

CHE-WW-PE-26-

HACCP Procedure

Version 11

Number

Review Date As Required

Section Number

Description

1 Scope

2 Team Members

3 Pre-Requisites

4 Product & Process Description

5 Process Flow

6 Hazard Analysis Table

7 Hazard Analysis & CCP Identification Raw Material

8 Hazard Analysis & CCP Identification Process Steps

9 CCP Management Table

10 Validation

11 CCP Audit

Section 1 - Scope

1. Laundering Of Uniform

2. Intended Use

3. Chemical Products

4. Key Processes

5. Customer Target Group

6. Packaging

7. Storage Conditions, Durability & Specific Distribution Controls

1. The receipt of all uniform to be laundered by:

- Sorting process preventing from mixing coloured/white work

- Washed

- Homogenised to partially dry

- Hung & vertically dried

The uniform is then folded and packed in hamper bags or polythene

and then placed into cages ready for despatch.

Document Number

CHE-WW-PE-26-

HACCP Procedure

Version

Number

Issue Date Owner Authorised Signature

11 21/05/2025 Emma Knight Adrian

Site Support Manager Neale

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Clean Room


Owner Emma Knight

Document

Number

CHE-WW-PE-26-

HACCP Procedure

Version 11

Number


Purpose of the HACCP study is to identify all potential food safety hazards and allergens

which could potentially lead to harmful:

- Biological

- Chemical

- Physical

contamination of the finished product and to establish, verify the appropriate ‘Critical Control Points

& Good Manufacturing Processes within the operation of the plant.

This HACCP study has been produced in line with and adheres to

the principles of the Codex Alimentarius Commission.

2. Intended Use

The process takes soiled uniform and cleans by removing organic matter, chemical contaminants, and

allergens by using a combination of water, heat and chemicals. The chemicals make-up is rinsed

from garments prior to hanging, drying, sortation system, folding and packing. All the garments are

destined for customers based in mainland United Kingdom.

3. Chemical Products

- Power Supa

- Supaclene

- Texaclean

- Cold Sour

- Neutrasour

- Sodium Hypo

- Hyperblan

- Poly

- Osmafin Aqua Block

- Mulan Citro

Document Number

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Number

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Version 11

Number


4. Key Processes

- Receipt of soiled work

- Sorting

- Scanning and grading

- Washing

- Hanging

- Vertical drying

- Inspection

- Admin rail/repairs

- Sortation system

- Folding

- Packing

- Despatch

5. Customer target group

The product is intended for use by the general public of working age.

6. Packaging

Garments for food production wrapped or unwrapped.

7. Storage Conditions, Durability & Specific Distribution Controls

Ambient stable, washed above 71°c for more than 3 minutes or 60°c for 10 minutes, to

achieve thermal disinfection.

Document Number

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HACCP Procedure

Version

Number




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Clean Room


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Number

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HACCP Procedure

Version 11

Number


Section 2 - Team Members

Name Department Job Title HACCP

Signature

Training

Adrian Neale

Production

Operations

Level 3

(HACCP Team Leader)

Manager

Debbie Wills All Site Director Level 3 Debbie Wills

Emma Knight Office Site Support Manager Level 3 E.Knight

Trevor Cross Engineering Engineering Manager Level 3 T.Cross

Valter Goncalves Production Production Manager Level 3 V.Goncalves

Caroline Adongo Production Production Manager Level 3

C.Adongo

Patricia Correia Production Production Manager Level 3 P.Correia

Ian Langford Head Office Central Uniform Service Director Level 3 Ian Langford

Matt Moggs Head Office Central Key Account Manager Level 3 Matt Moggs

Section 3 - Pre-requisites

- General Requirements - CHE-WW-PE-02 - Control of Processes

- Good Manufacturing Process Training – CHE-WW-PE-06 – Best Practice

- Hygiene for Personnel - CHE-WW-PE-06 Best Practice &CHE-WW-PE-07 - Gowning

- Industrial Hygiene Practices - CHE-WW-PE-03 - Cleaning

- Housekeeping - CHE-WW-PE-03 - Cleaning

- Cleaning Protocols - CHE-WW-PE-3 - Cleaning

- Infestation & Pest Management - Contract with external 3 rd party.

- Buildings - CHE-QMS-PE-7.1.3 - Infrastructure

- Staff Facilities - CHE-QMS-PE-7.1.3 - Infrastructure

- Hygiene Design - Layout on page 10

- Allergen Management - CHE-WW-PE-27 – Allergens

- Good Engineering & Maintenance Practices - CHE-EN-PE-005 - Front Line Maintenance

- Storage, Warehousing, Receipt, Despatch & Transport - CHE-QMS-PE-7.1.3 - Infrastructure

Document Number

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HACCP Procedure

Version

Number




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Workwear Plant &

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Number

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HACCP Procedure

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Section 4 - Product & Process Description

Process description:

Marking Up receiving new garments for barcoding at our Banbury site and then trunked to

Cheltenham. New food trade garments are provided to Sorting area for washing.

Uniform is brought to site by CLEAN transport.

Uniform is transported in cages or hamper bags which are stored in designated area (Goods In). Cages

are moved to sorting area and during sorting inspection all the foreign materials are removed from the

garments.

Garments are sorted into ‘wash types’ which are dictated by customer, colour, soiling, aprons & PPE type. All

items are scanned into our PARiS system.

Loads are weighed according to our washing programs before being conveyed into overhead bag

storage system or into the washer extractor.

The CBW calls the work forward and launders the uniform using pre-set wash programs depending on

the type of uniform.

Following the wash cycle, the uniform is homogenised to extract excess water from the uniform.

The garments are hung and scanned on hangers and sent through a drying tunnel.

Storage and sortation process orders the work into garment order and transportation routes prior

to a folding and wrapping process as detailed by the customers’ requirements.

Completed uniform is sent to the customer by CLEAN own transport.

Section 5 – Process Flow

Control Point

Waste

Low Risk Area

High Risk Area

CCP1 – Washing

extractors temperature >

71° for minimum of 3

minutes or 65° for 10

minutes and PH 5.5-8.2

tolerance, process to be

checked and recorded by

batch on laundry

management system. To

be calibrated annually

by external supplier.

CCP2 – Finishing tunnel.

Programme to be set to a

temperature of 120°c.

checked weekly using

temperature strips with

data log. Results no less

than 120°c.

REWASH

Document Number

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HACCP Procedure

Version

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Number


Marking up providing new

food grade/temp food

grade garments for

washing

Goods out

Goods in receiving soiled

work.

Drying

Moving soiled work to

production sorting area

PPE/Gloves moved

to treatment area

Cherry Tree

Washing

process Cherry

Tree

Gloves

Grade soiled or new

garments scan into

PARiS. (Rewash & heavy

soiled)

Heavy soiled, Rewash,

PPE, Aprons & gloves are

segregated & weighed

according to the program.

PPE/Gloves moved to

washer extractors for

washing process.

Send to CBW for washing

Aprons/Heavy soiled food

garments, rewash.

PPE

Washing process CCP1

Barrier Washing process

CCP1

Transfer room

High Risk

Document Number

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HACCP Procedure

Version

Number




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Workwear Plant &

Clean Room


Owner Emma Knight

Document

Number

CHE-WW-PE-26-

HACCP Procedure

Version 11

Number


Washed uniforms

from CBW drop

onto transfer belt to

clean room.

Washed uniform

transferred to clean

room through barrier

washer extractor.

Rewash

Washed uniform

transferred to clean

room transfer room.

Hanging station

• Scanning uniform into PARiS system

• Visual quality check

• Hanging uniform

Washed uniform

from CBW dropped

onto transfer belt to

clean room.

Drying Tunnel CCP2

Repairs & Admin Station

Metricon sortation system

organising uniform by

customer.

Inspection station

Condemned

Automatically scanning out

and then folded.

Individual poly

wrapping

Packed by route and

delivery day.

Keep uniform in extension

room

Goods out

Document Number

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HACCP Procedure

Version

Number




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Clean Room


Owner Emma Knight

Document

Number

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HACCP Procedure

Version 11

Number


Section 6 - Hazard Analysis Table

Document Number

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HACCP Procedure

Version

Number




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Workwear Plant &

Clean Room


Owner Emma Knight

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Number

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HACCP Procedure

Version 11

Number


Section 7 - Hazard Analysis Table (Raw Materials)

Raw

Material

Hazard Severity

of

Hazard

Likelihood

Microbiological

- Pathogens

Total

Risk

Justification of

Significance

1 1 Low Clean

Water/ Filter

Control Measures

Routine cleaning of

water filter

Water

Chemical

- Presence of

cleaning

chemical

residue

1 2 Low The cleaning

cycle has a

rinse step

Water level control

in rinse section

Allergens

- Allergens

surviving

wash cycle

3 1 Med Present at

contamination

Calibration of

temperature

monitoring &

annual testing

Section 8 - Hazard Analysis Table (Process Steps)

Process

Steps

Hazard

Severity

of

Hazard

Likelihood

Total

Risk

Justification of Significance

Control Measures

No.1

Sorting

Ingress from

Foreign Objects

Physical Hazard

1 2 Low Potential to harm operators or

damage machinery

Inspections

No.2

Scan In

Ingress from

Foreign Objects

Physical Hazard

1 1 Low Potential to damage machinery

Inspections

No.3

Loading

Washer

Ingress from

Foreign Objects

Physical Hazard

1 1 Low Potential to damage machinery

Inspections

No.4

Washer

Cleaning

Chemical-

Chemical

1 3 Med Unlikely to be harmful in small

quantities. This will be our CCP1 due

to our need to confirm chemical

wash process via detailed

batch report.

Metering System by Christeyns

No.4

Washer

Incorrect Heat -

Micro

3 1 Med Potential to cause harm. This is CCP1

to confirm temperature validation

via operating system.

Calibration of washer control

system via 3 rd party chemical

supplier. Washer

alarm system.

Document Number

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HACCP Procedure

Version

Number




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Clean Room


Owner Emma Knight

Document

Number

CHE-WW-PE-26-

HACCP Procedure

Version 11

Number


No.5

Conveyors

to

Hanging

Stations

Conveyor Parts -

Physical

1 1 Low Unlikely to be harmful Planned and visual

maintenance checks

No.5

Hanging

Stations

Chain

Lubrication -

Physical

1 1 Low Unlikely to be harmful in

small quantities.

Allergen Free Lubrication

No.5a

Rewash

Cleaning

Chemical

Chemical

1 3 Med Unlikely to be harmful in

small quantities. See

point 4 above.

Metering System by

Christeyns

No.5a

Rewash

Incorrect Heat -

Micro

3 1 Med Potential to cause harm. See

point 4 above.

Calibration of washer control

system via 3 rd party

chemical supplier. Washer

alarm system.

No.6

Heat

Tunnel

Incorrect Heat

Level Achieved

- Micro

3 1 Med Potential to have an

effect if there is an issue

with incorrect heat at

stage 2. This is CCP2 as

second stage thermal

disinfection.

Calibration annually via

3 rd party, planned and

visual inspection. Data log

used to record

temperature.

Chain

Lubrication -

Physical


small quantities.


Conveyor Parts -

Physical

1 1 Low Unlikely to be harmful

Planned and visual

maintenance checks

No.6a

Repair

Machine Parts -

Physical

2 1 Low Could cause harm to the

consumer but failure is

unlikely

Planned Inspection & Planned

Maintenance programme.

Sharp’s process

No.7

Inspection

Stations

No.8

Metricon

Sortation

System

Ingress from

Foreign Objects

Physical Hazard

Chain

Lubrication -

Physical

Conveyor Parts -

Physical


maintenance checks


small quantities.



maintenance checks

& removal of all

debris/ used parts

Document Number

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HACCP Procedure

Version

Number




Page | 11



No.9

Folders

Break up of

internal

components

- Physical

Ingress

physical

Workwear Plant &

Clean Room

1 1 Low Could cause harm to the

consumer but failure is

unlikely


small quantities


Owner Emma Knight

Document

Number

CHE-WW-PE-26-

HACCP Procedure

Version 11

Number


Planned Maintenance

Programme and visual

checks

Planned inspection &

Planned Maintenance

Programme.

No.10

Storage of

clean uniform

Ingress –

physical/

bacterial

1 1 Low Unlikely to be harmful Workwear is stored in

correct environment until

despatch.

Section 9 – CCP Management Table

Allergen Type Present Control Measure

Fish Analysis Unknown Batch processing by customer. Calibration of thermal

disinfection process. Annual testing.

Egg White Protein Unknown Batch processing by customer. Calibration of thermal


Gluten (R5) Unknown Batch processing by customer. Calibration of thermal


Hazelnut Unknown Batch processing by customer. Calibration of thermal


Mustard Unknown Batch processing by customer. Calibration of thermal


Peanut Unknown Batch processing by customer. Calibration of thermal


Sesame Unknown Batch processing by customer. Calibration of thermal


Total Milk Unknown Batch processing by customer. Calibration of thermal


Walnut Unknown Batch processing by customer. Calibration of thermal


Celery Unknown Batch processing by customer. Calibration of thermal


Casein Unknown Batch processing by customer. Calibration of thermal


Soy Unknown Batch processing by customer. Calibration of thermal


Document Number

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HACCP Procedure

Version

Number




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Clean Room


Owner Emma Knight

Document

Number

CHE-WW-PE-26-

HACCP Procedure

Version 11

Number


Micro type Present Control Measure

E coli Unknown Batch processing by customer. Calibration of thermal disinfection

process. Annual testing

Listeria Unknown Batch processing by customer. Calibration of thermal disinfection


Coliform Unknown Batch processing by customer. Calibration of thermal disinfection


Staphylococcus Unknown Batch processing by customer. Calibration of thermal disinfection


Aerobic Colony

Count (ACC)

Unknown Batch processing by customer. Calibration of thermal disinfection


Enterobacteriace

ae

Unknown Batch processing by customer. Calibration of thermal disinfection


Salmonella Unknown Batch processing by customer. Calibration of thermal disinfection


Mould Unknown Batch processing by customer. Calibration of thermal disinfection


Yeast Unknown Batch processing by customer. Calibration of thermal disinfection


Section 10 - Validation

1. Is the scope an accurate description of the process?

Issue date of the scope 21/05/2025. The process consists of sorting, scanning,

washing, hanging, vertical drying, inspection, sortation, folding, packing and cage

despatch. This is accurate to the scope with no

changes in process.

HACCP flow diagram is consistent with the process with no

changes or amendments. All hazards have been considered

and pre-requisites are as per the plan.

2. Are there accurate flow charts identifying each step in the process?

Process flow version 11 is signed off by A Neale 21/05/2025. All steps are

captured from soiled garment return.

3. Are all significant hazards correctly identified and addressed?

Steps 4,5 & 6 = medium risk. Steps 4,5 & 6 are CCP’s.

Document Number

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HACCP Procedure

Version

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Owner Emma Knight

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Number

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HACCP Procedure

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Number


4. Are all CCP’s justified?

Is the process step specifically designed to eliminate or

reduce the food safety hazard to an acceptable level? Yes.

Critical limits are calibrated via auto dosing and

temperature probes.

5. Is there adequate documentation?

ISO9001:2015 QMS system is in place.

Accreditation passed in February 2021. Certificate issued

in March 2021. Recertified December 2023 and new

certificate issued in March 2024.

Section 11 - CCP Audit

All CCP’s validation and verification devices are checked and calibrated, certificates are available on

demand. The probes for the CBW are inspected and audited monthly by Christeyns, the temperature

probe for CCP2 (tunnel dryer) is validated by a temperature strip on a garment as it goes through the

tunnel and saved.

Garments are audited by swab tests Quarterly for all allergens and micro as listed in the appendix

above, monthly swab testing on surfaces for allergens are completed and results recorded.

CCP1 is checked daily via validation process and all results are recorded.

CCP2 is checked weekly using the temperature strips and all results recorded.

Document Number

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HACCP Procedure

Version

Number




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38

Part of the

QUALITY MANAGEMENT SYSTEM

ISO 9001:2015

family


CHE-WW-PE-19 –Repairs Procedure

REPAIRS PROCEDURE

CHE-WW-PE-19


Workwear – Clean Room

Date Issued Created By Title Revision No


1.0 PURPOSE

The purpose of this procedure is to define the Repairs Procedure.

2.0 SCOPE

Clean Room


The Management Team shall ensure the establishment and maintenance of documented procedures,

processes and related documentation.

The Management Team shall be responsible for ensuring that all staff are aware of and comply with

this procedure and that the correct actions are conducted when any non-conformity arises.

Operatives shall be responsible for ensuring adherence to these requirements

4.0 METHOD

Any garment that has been flagged as repair either from the customer as a repair tag or identified as a

repair from any part of the wash process (sorting , hanging or folding) will come via Metricon down the

rail to the repair station.

Here the production operative will identify the garment, record it on the daily garment repair record and

undertake a repair using whatever materials are required.

They have access to a sewing machine and assorted pieces of equipment required in the repair

process, this equipment will be logged on the sharps register and recorded daily (CH-WW-FS-12) to

ensure all items removed are recorded back into the sharp’s cupboard at the end of each shift. If during

use any sharp’s break (sewing machine needle for example) can be recorded on the breakage log

(CHE-WW-FS-08) and the breakage procedure is to be followed.

Once the repair has been completed the operator will record this information onto PARIS and scan the

garment to rewash and physically take it to the rewash bin to be transported back into the barrier plant

(via the bin disinfection route) for actual rewash.

40

Page 1 of 1

Part of the

family

QUALITY POLICY STATEMENT

CL EA N

LINEN & WORKWEAR

Quality Policy Statement

CLEAN Linen Services, an Alsco linen and uniform rental service company, is a market leading provider of

uniform, linen and laundry services.

Business activities include the provision of uniform and linen and the launder of uniform and linen services.

The directors, management team and staff are responsible for quality control through the Quality

Management System (QMS) seeking improvement by constant review. Each of us is a trusted partner to our

customers and we want to enable their success through everything that we do. As part of the commitment

we believe in doing the right thing every time, delivering the best quality products, services, and solutions in

the industry

The purpose of the organisation is to meet and, where possible, exceed the identified customer

requirements.

The Quality Management System is to set the direction via objectives, goals strategies and measures to

meet that purpose. The Company is committed to use quality procedures which will be operated to meet or

exceed the requirements of ISO 9001.

The management team will ensure that:

• The QMS is relevant and appropriate to the purpose of the organisation and that continued suitability,

through Management Review Meetings, is maintained and updated as required.

• The organisation remains compliant with the QMS and works to continually improve its effectiveness.

The resource required for compliance is made available.

• The quality policy, the QMS system and its responsibilities are communicated and understood by the

relevant parties within the organisation.

• Quality procedures and policies are established, maintained, monitored and reviewed with defined

objectives and targets. Corrective and preventative actions shall be implemented if non-compliance is

found.

• The quality policy and QMS system is available on the company intranet.

Kevin Godley, CEO

Date: 22/11/2021

Reviewed: 06/05/2025


ENVIRONMENTAL MANAGEMENT SYSTEM

ISO 14001:2015

Certificate of Registration

ENVIRONMENTAL MANAGEMENT SYSTEM - ISO 14001:2015

This is to certify that:

Clean Linen Services Limited

210 Hatherley Road

Cheltenham

GL51 6EU

United Kingdom

Holds Certificate Number: EMS 820164

and operates an Environmental Management System which complies with the requirements of ISO 14001:2015 for

the following scope:

Supply, rental, launder and transport of customer owned or Clean Linen Services

Ltd owned garments, dust mats and sundry items.

For and on behalf of BSI:

Matt Page, Senior Vice President, EMEA Assurance

Original Registration Date: 2025-08-29 Effective Date: 2025-08-29

Latest Revision Date: 2025-08-29 Expiry Date: 2028-08-28

Page: 1 of 1

This certificate was issued electronically and remains the property of BSI and is bound by the conditions of contract.

An electronic certificate can be authenticated online.

Printed copies can be validated at www.bsigroup.com/ClientDirectory

Information and Contact: BSI, Kitemark Court, Davy Avenue, Knowlhill, Milton Keynes MK5 8PP. Tel: + 44 345 080 9000

BSI Assurance UK Limited, registered in England under number 7805321 at 389 Chiswick High Road, London W4 4AL, UK.

A Member of the BSI Group of Companies.

42

Part of the

Part of the

family family

40 Glebeland Road

Camberley

Surrey

GU15 3DB

0330 818 7008

info@cleanservices.co.uk

www.cleanservices.co.uk/workwear

CLEAN Linen & Workwear


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