10 Most Influential CTOs Revamping Their Industries-2024

10 Most Influential CTOs Revamping Their Industries-2024

www.ciolookindia.com

Vol 03 | Issue 01 | 2024

I N D I A

Amit

Kumar

A Tech Visionary Reshaping

the Financial

Landscape in 2024

10 Most Influential

CTOs Revamping

Their Industries

- 2 0 2 4

Editor's

Note

REIMAGINING THE POWER TO

UPLIFT INDUSTRIES: THE 10 MOST

INFLUENTIAL CTOS OF 2024

echnology stands as humanity's crowning achieve-

Tment, a constantly evolving tool that has propelled

us forward at an unprecedented pace. From the

wheel to the internet, each advancement has reshaped our

world, making the seemingly impossible a reality. This

relentless march of progress has, in turn, fueled further

technological innovation, creating a beautiful cycle of

human ingenuity.

However, technology is not a neutral force. When wielded

by influential leaders, it holds immense power to shape not

just the present, but the very course of our future. These

leaders, whether in government, business, or even social

media, have the ability to leverage technology for good or

ill.

In today's rapidly evolving technological landscape, the role

of such leaders in the form of Chief Technology Officers

(CTOs) has never been more crucial. These visionary

leaders are at the forefront of driving innovation and

transforming industries across the globe. As we delve into

2024, it's essential to recognize the contributions of the

most influential CTOs who are reshaping their respective

industries.

The CTOs featured in this editorial represent a diverse

range of sectors, from healthcare and finance to retail and

manufacturing. What unites them is their unwavering

commitment to harnessing the power of technology to solve

complex challenges and drive sustainable growth.

These CTOs are not just focused on implementing the latest

trends; they are true pioneers, leveraging emerging

technologies such as artificial intelligence, blockchain, and

the Internet of Things to revolutionize traditional business

models and create new opportunities for success.

Their leadership extends beyond technological innovation.

They are champions of diversity, equity, and inclusion,

ensuring that their teams reflect the rich tapestry of talent

and perspectives needed to thrive in today's global

marketplace.

As we navigate the complexities of an increasingly digital

world, the insights and initiatives spearheaded by CIOLook

India’s ‘10 Most Influential CTOs Revamping Their

Industries-2024,’ serve as beacons of inspiration and

guidance for industries seeking to adapt and thrive in the

years ahead.

- Gaurav PR Wankhade

Managing Editor

Cover

Story

08

Amit

Kumar

A Tech Visionary Reshaping

the Financial Landscape in 2024

Content

22

Priya Kanduri

The Most Respected D&I Champion of the

Indian Cybersecurity Industry

R. Ramasubramaniam

Passionate Stalwart of Technology-Driven

Real-world Solu ons

28

38

Ravi Mathur

A Techno-savvy Leader Disrup ng the

Insurance Industry with Innova ve Solu ons

Articles

18

The Visionaries

How Tech Leaders Shape

the Future of Industries?

Change-Makers

The Adap ve Technovators Leading

through Technological Disrup on

34

L O O K

I N D I A


Abhishek Joshi

Editor-in-Chief

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March, 2024

Cover Price: Rs.350/-

Featuring

Ajay Kumar,

CTO

Amit Kumar Tyagi,

Director and CTO

Atanu Ranjan Pal,

CTO

Company

VARStreet

SRS Live Technologies

Pvt. Ltd. (SabPaisa)

Tata Steel

10 Most Influential

CTOs Revamping

Their Industries

- 2 0 2 4

Brief

Ajay Kumar, based in Pune, Maharashtra, India, is

currently a Chief Technology Officer at VARStreet Inc,

bringing experience from previous roles at WorksLogic.

Throughout his 23-year journey from Software Engineer to Chief

Technology Officer (CTO) & Director, Amit Kumar Tyagi has

evolved from a technical role to a leadership position, driving

digital transformation and optimizing technology infrastructure.

Atanu Ranjan Pal, the Chief Technology Officer, process of

Tata Steel he has over 30 years of experience in various

functions within the steel industry.

Fahid Mohammad,

Co-founder and CTO

Maren Solutions

With more than 12 years of extensive experience in

Technical Consulting, Web Application Development &

Mobile Application Development, Fahid is Passionate

about delivering high-quality highly scalable software.

Ganesh Bhure,

Co-founder and CTO

Priya Kanduri,

CTO and Senior

Vice President (SVP)

R. Ramasubramaniam,

Chief Information

and Technology Officer

(CITO)

Raja Sethi,

CTO

Glorzient Technologies

Pvt Ltd

Happiest Minds

Technologies

TTK Prestige Limited

Legasis Pvt. Ltd.

A software professional with over 17yrs of experience in

Software Development, DevOps, Kubernetes/OpenShift,

Python, GoLang, SRE, Automation, Machine Learning, Ganesh

has been part of E2E Project delivery, strategy to

Implementation.

Priya Kanduri brings in more than 20+ years of experience in IT security

with domain expertise across Cyber Risk & Analytics, Data privacy &

protection, Access Governance, Risk & compliance. She is currently

serving as the CTO for Infrastructure & Security services business unit

(IMSS) at Happiest Minds Technologies and also leading the overall

cyber security practices and delivery.

R. Ramasubramaniam is the Chief Information &

Technology Officer who heads Information Technology and

Information Security function at TTK Prestige Limited.

Raja Sethi, based in Pune, Maharashtra, India, is currently a

Chief Technology Officer at Legasis Private Limited, bringing

experience from previous roles at Legasis Private Limited,

Citi and Wipro Technologies.

Ravi Mathur,

Co-founder and CTO

Insurance Samadhan

Ravi Mathur has built Insurance Samadhan - India's first

technical Insurance Redressal platform and a category

creator in Insurtech space.

Vikas Kapdoskar,

CTO

Spar and NSR

Information Systems

As the CTO of NSR Information Systems, Vikas Kapdoskar has

been instrumental in transforming NSR from a high-growth

services company to a next-generation global technology

company empowering clients to reimagine their businesses for

the digital age.

Amit

Kumar

Tyagi

A Tech Visionary Reshaping the

Financial Landscape in 2024

Throughout this journey,

my guiding principle has been

to leverage technology for

meaningful impact, driving

innovation that democratizes

financial services and makes

them accessible to all.

Cover

Story

Amit Kumar Tyagi

Director & CTO

SRS Live Technologies

Pvt. Ltd. (SabPaisa)

he financial industry stands at a crossroads in a

Tworld increasingly driven by innovation and tech

advancements. In 2024, it navigates a landscape

characterized by rapid revolution and digital disruption.

On the one hand, Fintech's rise is challenging conventional

wisdom with innovative solutions, user-friendly interfaces,

and lower fees. Further, emerging technologies like

Blockchain, Artificial Intelligence, Cloud Computing, and

Big Data analytics are reshaping the financial landscape,

offering faster transactions, personalized services, and

enhanced security.

On the other, due to changing expectations, consumers

increasingly demand seamless, digital-first experiences,

pushing for mobile-first solutions, instant access to

information, and personalized financial advice. Amit

Kumar Tyagi, Director & CTO of SRS Live Technologies

Pvt. Ltd., aka SabPaisa, emerges in such a scenario.

A visionary leader and tech evangelist, Amit is not just

navigating this dynamic landscape but actively shaping its

future. With over two decades of experience, his dedication

to innovation, inclusivity, and data-driven decision-making

has positioned him as an influential figure in the fintech

revolution.

Beyond the Technical: A Leader with a Vision

Amit's leadership goes beyond mere technical expertise. He

possesses a deep understanding of the evolving financial

ecosystem and the critical role technology plays in its

transformation. His vision is about implementing cuttingedge

solutions and harnessing technology to create a more

accessible, efficient, and inclusive financial experience for

all.

As an influential tech leader, Amit takes us back to the

beginning of his journey that began over two decades ago

as a software developer. “I was fascinated by the potential

of technology to revolutionize the way we live and work,”

says Amit, whose passion led him to explore various roles

in the tech industry, constantly seeking to expand my

knowledge and skills.

Over the years, he transitioned from hands-on technical

roles to strategic leadership positions, culminating in his

current role as the Chief Technology Officer (CTO) at

SabPaisa. “Throughout this journey, my guiding principle

has been to leverage technology for meaningful impact,

SabPaisa’s unique selling points

are centred around our innovative

payment solutions, which

seamlessly integrate online and

offline payment collection and

settlement.

driving innovation that democratizes financial services and

makes them accessible to all,” shares Amit.

Emerging as India’s leading company, Amit says, their

guiding philosophy at SabPaisa is rooted in the belief that

technology should serve as a catalyst for positive change.

“We are committed to developing solutions that not only

address the immediate needs of our customers but also

anticipate future challenges.” This customer-centric

approach, combined with their dedication to innovation, has

been the cornerstone of their success. “We strive to create

an environment where creativity is encouraged, and every

team member feels empowered to contribute their best ideas

towards our collective goals,” adds Amit.

Recognized as the driving force behind SabPaisa’s success,

Amit’s leadership style is grounded in the principles of

empowerment, collaboration, and mutual respect. He

believes in nurturing a team culture where each member

feels valued and has the opportunity to grow professionally.

He says that by fostering an environment of open communication

and transparency, they encourage innovation and

creative problem-solving. “I take pride in leading a team

that is not only technically proficient but also shares a

common vision of driving transformative change in the

fintech industry,” he adds.

A Champion for Innovation and User-Centricity

Also, Amit knows that the industrial landscape is continually

evolving. Yet, he guided SabPaisa to acquire distinctive,

unique selling points centred around Amit and his


expert team’s innovative payment solutions, seamlessly

integrating online and offline payment collection and

settlement. Their platform, https://sabpaisa.in/ , is designed

to be highly secure, ensuring the safety of their customers'

financial transactions. Additionally, their strong partnerships

with banks and payment companies enable them to

offer a wide range of services that cater to the diverse needs

of their clients. Amit states, “Our commitment to excellence

in customer service further sets us apart in the competitive

fintech landscape.”

Digitalization and technological advancements are crucial

aspects of the modern industrial ecosystem. Amit informs

that at SabPaisa, they are at the forefront of integrating

digitalization and technological advancements into their

core operations. He adds, “Our agile approach to development

enables us to quickly adapt to emerging technologies

and market trends. We invest in research and development

to explore innovative solutions with enhanced security.” By

staying ahead of the technological curve, Amit ensures that

their services remain relevant and competitive in the everevolving

fintech landscape

Under Amit's guidance, SabPaisa has become a hub for

innovation. He champions adopting emerging technologies

like Artificial Intelligence, Blockchain, and Cloud

Computing, ensuring SabPaisa stays ahead of the curve.

However, his approach is firmly rooted in understanding

user needs and pain points. He believes in developing

solutions that are simple, secure, and accessible, empowering

individuals and businesses to navigate the financial

landscape with confidence.

Again, the essence of technology lies in innovation,

disruptions, and enhancing the end-user experience. Amit

says balancing operational efficiency and customer

satisfaction is crucial for their success at SabPaisa. “We

leverage advanced technologies and data analytics to

streamline our operations, ensuring that our services are

delivered quickly and accurately.”

At the same time, they strongly emphasise understanding

their customers' needs and preferences, allowing them to

tailor their solutions and provide a personalized experience.

“This dual focus ensures that we not only operate efficiently

but also consistently exceed our customers' expectations,”

claims Amit.

A Force of Inclusion

Amit recognizes that financial inclusion is a cornerstone of

a thriving economy. He spearheads initiatives that break

down barriers and make financial services more accessible

to underserved populations. His commitment to financial

literacy empowers individuals to make informed financial

decisions, promoting financial well-being and stability.

SabPaisa has achieved remarkable success. One of the most

transformative projects under Amit’s leadership has been

developing and implementing their integrated payment

gateway. Amit says, “This project was a game-changer for

our company, as it significantly improved the efficiency and

security of our payment processing system.” The integration

of AI technology allowed them to offer their customers

smarter, more personalized services, leading to increased

satisfaction and loyalty. This initiative strengthened their

market position and set a new standard for innovation in the

fintech sector.

Amit ardently believes that the workforce is the cornerstone

of every successful organization. Thus, fostering a culture

of growth and empowerment is a key priority for him as a

leader. He shares, “I believe in providing our team with

continuous learning opportunities through formal training

programs, workshops, or hands-on projects. We also

strongly focus on recognizing and rewarding individual and

team achievements, which motivates our employees to excel

in their roles.” By creating an environment where everyone

feels supported and encouraged to reach their full potential,

Amit says they drive the collective success of SabPaisa.

One of the most transformative

projects of SabPaisa has been

developing and implementing

our integrated payment gateway.

Looking Ahead: Shaping the Future of Finance

Our goal is to drive further

innovation in the fintech sector,

contributing to a more inclusive

and technologically advanced

financial ecosystem.

Beyond Individual Success: A Collaborative Spirit

As leaders in India’s financial sector, Amit and his team

have faced several challenges. Sharing an example of his

team's resilience and ingenuity, Amit says it was during a

critical system upgrade that presented unexpected technical

challenges. “Despite the complexities, our team demonstrated

remarkable dedication and problem-solving skills,

working around the clock to ensure a seamless transition.

Their ability to adapt and overcome obstacles under

pressure was a testament to their commitment to maintaining

the highest service standards for our customers,” he

says proudly.

Amit's influence extends beyond SabPaisa. He actively

participates in industry forums, mentors aspiring tech

leaders, and advocates for collaboration within the fintech

ecosystem. He believes that by sharing knowledge and

resources, the industry can collectively create a more

equitable and sustainable financial future for all.

The tech innovations have reshaped industries globally.

Amit’s contribution to AI and innovation in the fintech

sector is reflected in SabPaisa's adoption of cutting-edge

technologies to enhance its payment solutions. Amit says

they constantly explore new ways to leverage AI for

improved customer insights, fraud detection, risk management,

and personalized service offerings. “By fostering a

culture of innovation, we encourage our team to experiment

with new technologies and approaches, leading to groundbreaking

solutions that redefine the fintech landscape,” he

adds.

Businesses are a way for the Indian industry to pace its

economic potential and capacity. So, for budding entrepreneurs

in the tech space, Amit’s advice is to embrace a

mindset of continuous learning and resilience. The tech

industry constantly evolves, so staying informed about the

latest trends and technologies is crucial. Don't be afraid to

take risks and learn from failures; these experiences are

invaluable for growth. Focus on solving real-world

problems with your innovations, and always prioritize your

customers' needs. Building a strong network of mentors,

peers, and partners can also provide support and open doors

to new opportunities.

Amit divulges his vision for SabPaisa in 2024: “To solidify

our position as a leader in the fintech industry, both in India

and on a global scale.” He adds that they aim to expand

their product offerings, entering new markets with

innovative payment solutions that cater to the diverse needs

of their international clientele. “We will continue to invest in

AI and machine learning to enhance our services and gain

deeper insights into customer behaviour. Our goal is to

drive further innovation in the fintech sector, contributing to

a more inclusive and technologically advanced financial

ecosystem,” concludes Amit.

Thus, Amit's vision and leadership promise to continue

making waves as we move forward. He is committed to:

Furthering innovation: Exploring emerging technologies

like Quantum Computing and leveraging the power of data

analytics to personalize financial experiences.

Promoting financial inclusion: Expanding access to

financial services for underserved populations and ensuring

responsible lending practices.

Building a sustainable future: Implementing green

technologies and promoting environmentally conscious

financial solutions.

This enchanting saga reveals that Amit Kumar Tyagi is not

just an IT leader; he is a visionary redefining the financial

landscape. His dedication to innovation, inclusivity, and

user-centricity makes him an influential figure to watch in

2024 and beyond.

The Visionaries

How

Tech Leaders

Shape

the

Future

of

Industries ?

18 | www.ciolookindia.com March, 2024

he tides of technological change are relentless,

Tconstantly reshaping the landscapes of entire

industries. Technology plays a central role in

driving innovation and shaping the future of industries in

today's dynamic and fast-paced world.

At the forefront of this transformation stand visionary tech

leaders – individuals with the foresight to anticipate trends,

the courage to disrupt the status quo, the ingenuity to forge

new paths, and creativity, and drive to transform the way

we live, work, and interact. These leaders are not merely

technologists; they are architects of the future.

These individuals, often holding the titles of Chief

Technology Officers (CTOs) or Chief Innovation Officers

(CIOs), are instrumental in driving change and pushing the

boundaries of what's possible in their respective fields.

The Responsibility of Tech Leadership: A Double-Edged

Sword for Progress

Tech leaders are not just focused on implementing the latest

technological trends; they are visionaries who anticipate

future challenges and opportunities, and develop strategies

to address them proactively. They understand the power of

emerging technologies such as artificial intelligence,

blockchain, big data analytics, and the Internet of Things

(IoT), and they leverage these tools to drive innovation,

improve efficiency, and enhance customer experiences.

One of the key roles of tech leaders is to foster a culture of

innovation within their organizations. They encourage

experimentation, risk-taking, and collaboration,

empowering their teams to think outside the box and

explore new ideas. By creating an environment that values

creativity and encourages experimentation, tech leaders are

able to unleash the full potential of their teams and drive

meaningful change.

Furthermore, tech leaders play a crucial role in driving

digital transformation within their industries. They

recognize the importance of embracing digital technologies

to stay competitive in today's digital economy, and they

lead efforts to digitize processes, streamline operations, and

create new digital products and services. By championing

digital transformation initiatives, tech leaders help their

organizations adapt to changing market dynamics and seize

new opportunities for growth.

In addition to driving innovation and digital transformation,

tech leaders also play a vital role in shaping the ethical and


societal implications of technology. They understand the

importance of responsible innovation and advocate for

ethical and inclusive technology practices. They consider

the impact of their decisions on diverse stakeholders,

including customers, employees, communities, and the

environment, and they strive to create technology solutions

that are both beneficial and ethical.

The Power of Visionary Thinking

Visionary tech leaders possess a unique ability to see

beyond the present. They can identify nascent trends,

anticipate future needs, and imagine possibilities yet

unseen. This foresight allows them to make bold decisions

that propel their companies and, by extension, entire

industries, forward.

Consider Jeff Bezos, who envisioned a world where online

shopping could replace traditional brick-and-mortar retail.

His unwavering belief in this future fueled the rise of

Amazon, forever altering the landscape of commerce.

Similarly, Elon Musk, with his audacious vision for space

exploration and electric vehicles, has challenged established

paradigms and pushed the boundaries of what's possible.

Driving Innovation and Disruption

Visionary leaders understand that true progress often stems

from challenging the status quo. They are unafraid to

disrupt established practices and embrace innovative

solutions. This spirit of disruption is the engine of

technological advancement.

The Responsibility of Leadership

Visionary leadership within the tech sector comes with

immense responsibility. The decisions made by these

leaders can have profound consequences, not just for the

companies they run but for society as a whole. It's crucial

for these leaders to consider the ethical implications of their

innovations and ensure that technology is used to benefit

humanity as a whole.

The Future We Build

The future belongs to those who dare to dream it. Visionary

tech leaders, with their relentless pursuit of innovation and

unwavering commitment to shaping a better tomorrow,

stand at the forefront of progress. As we navigate the everevolving

technological landscape, it's important to

recognize the immense influence these leaders hold and the

responsibility they carry. The world we build tomorrow will

be a reflection of the vision they choose to champion today.

Overall, tech leaders are instrumental in shaping the future

of industries by driving innovation, fostering a culture of

experimentation, leading digital transformation efforts, and

advocating for ethical and inclusive technology practices.

As we look to the future, the insights and initiatives of these

visionary leaders will continue to drive progress and shape

the trajectory of industries around the world.

Steve Jobs, a prime example, revolutionized personal

computing with Apple by prioritizing user experience and

sleek design. His relentless pursuit of innovation led to the

creation of iconic products like the Macintosh and the

iPhone, fundamentally transforming the way we interact

with technology.

Shaping the World We Live In

The impact of visionary tech leaders extends far beyond

their companies. Their decisions have a ripple effect,

impacting entire industries and, ultimately, shaping the

world we live in. The rise of social media platforms like

Facebook and Twitter, spearheaded by visionaries like Mark

Zuckerberg and Jack Dorsey, has redefined communication

and reshaped social interaction on a global scale.


Priya Kanduri

Chief Technology Officer (CTO) and

Senior Vice President (SVP)

Happiest Minds Technologies


Priya

Kanduri

The Most Respected D&I Champion of the Indian Cybersecurity Industry

In a landscape marked by persistent gender disparities,

particularly in the male-dominated tech sector, Priya

Kanduri emerges as a beacon of change and progress.

As the Chief Technology Officer (CTO) and Senior Vice

President (SVP) of Happiest Minds Technologies in

Bengaluru, Priya embodies the spirit of innovation,

leadership, and gender inclusivity.

Priya’s story shines as a testament to the potential for

meaningful change. As a prominent figure in the tech

industry, her journey exemplifies resilience, determination,

and excellence. By breaking barriers and shattering

stereotypes, Priya ascended to leadership and actively

advocated for gender equality and empowerment in the

workplace.

Priya’s exclusive interview with CIOLook India is given

herein.

As an influential CTO in your industry, could you take

us back to the beginning of your journey? What

motivated you to step into this dynamic ecosystem?

I started my journey in tech two and a half decades ago,

straight out of college. I have been in the IT industry for all

these years, and I work in the cyber security segment of IT,

which is severely underrepresented by women. When I

graduated from STEM, I was one of the very few women in

my engineering batch and fewer still in the field of

cybersecurity. Society expected girls to stick to conservative

life choices and frowned upon those who broke the

stereotypical norms.

Computer Science engineering was considered a sole

privilege for boys, and girls were deemed weak in maths

and programming. There were very few women to interact

with, share notes with, or learn from. Diversity and

inclusion was not even a buzz word in those days. Workingmom-friendly

work environments were far and few.

Considering these not as challenges but as opportunities and

embracing them helped me grow in my career. I developed

a deep passion for maths and computing, excelled in

computer programming and joined cybersecurity because it

met my passion for its use of deep tech, opportunities for

curious learning and allowed me to perform and grow in an

ever-evolving industry.

My unconscious approach to the situation had been to turn

the position of the minority into a privilege to influence,

trying to speak up and share my experiences and learnings

at every possible opportunity. Creating an eco-system of

supporting colleagues and having the right mentors—preferably

women leaders—helps today’s tech

women navigate their career paths.

I consciously worked towards it. I was fortunate to be

associated with firms such as Wipro and HappiestMinds,

which offered high-growth environments and encouraged

women's leadership.



At HappiestMinds, a new-age digital transformation firm,

my current work involves developing next-generation cyber

defence Platforms for global customers. Now, as a D&I

champion and a women leader, I actively promote diversity

in the workplace, constantly encourage my teams and peers

to hire more women and devise inclusive approaches to

create a very women-friendly work atmosphere. It has been

and is my motivation, passion, and mission to make gender

equality in the workplace.

Bridging gender parity is possible only when everyone

acknowledges and comes together to address the issue. IT

organizations in India have come a long way in fixing these

gaps and should continue to focus on increasing workplace

gender ratios of 30:70 to 50:50!

Your company has emerged as India's leading company

in its niche. Could you share the guiding philosophy that

has propelled your organization's success?

Happiest Minds is a Born Digital Born Agile IT consulting

firm guided by a philosophy emphasizing the convergence

of technology innovation, human-centric values, and

perpetuity. Our guiding philosophy is rooted in the key

principle of ‘Happiest People, Happiest Customers,’

leveraging emerging technologies to drive innovation,

efficiency, and agility in business processes, enabling

As D&I champion for HappiestMinds,

I cra ed and executed innova ve

approaches to increase diversity

from < 14% to over 30%, especially

in the manager and mid-level

leadership layers, in the last

three years.

clients to adapt to the rapidly evolving digital landscape.

Our leadership is committed to driving sustainable growth,

fostering innovation and customer-centricity.

The industrial landscape is continually evolving. Please

brief our audience about your firm’s USPs and how you

are currently positioned as one of the best

transformational companies in its sector.

As a CTO, I roll out next-gen solutions that boost annuity

revenues in this evolving landscape. I have designed and

implemented multiple Next-Gen Managed Security

Platforms offering Proactive Threat Detection, Security

Automation, Data-Centric Security as a service and

Governance for new-age Digital Customers. These creative

solutions and platforms have been not only our USPs but

are also delivering IP revenues of 20% of overall revenue.

These platforms have won multiple industry awards and

recognitions [Identity Solution of the Year 2019 by

Kamikaze @ CISO Leadership Summit, Overall Web

Security Solution of the Year @ 2nd Edition CISO Leadership

Summit].

Your influential leadership style is often recognized as a

driving force behind your company's achievements.

Could you shed light on your approach to leadership

and team building within the organization?

I possess decisive and creative leadership skills. I am

passionate about my work and always give my best. I

believe in contributing as much as I can. As D&I champion

for HappiestMinds, I crafted and executed innovative

approaches to increase diversity from < 14% to over 30% in

the last three years, especially in the manager and mid-level

leadership layers.

I follow an inclusive leadership approach by seeking

diverse perspectives, promoting equality, and creating an

equal-opportunity environment for all my team members.

Proactively identifying and formulating growth opportunities

for team members, including training, skill development,

and career advancement pathways, is paramount to

creating high-performance teams.

Fostering a supportive and inclusive culture, empowering

team members, and encouraging them to take on bigger and

more challenging roles and responsibilities have helped me

create a positive and supportive work environment and

ultimately drive innovation and productivity within the

organization.


and a commitment to innovation and sustainability to stay

ahead in the digital age.

We leverage emerging and core technologies in our web

technology solutions to enable the world’s top enterprises,

governments, and organizations to deliver business value to

their customers and shareholders.

We leverage a spectrum of disruptive technologies such as

artificial intelligence, blockchain, cloud, digital process

automation, internet of things, robotics/drones, security,

virtual/augmented reality, etc. Our uniqueness is our

position of ‘Born Digital. Born Agile.

The essence of technology lies in levelling the field. How

do you strike a balance between operational efficiency

and gender equality?

I have built a team with 40% women diversity in my

cybersecurity service business. I conceptualized a special

“women in tech” initiative, which has conducted seven

episodes so far, including webinars, fireside chats, and

panel discussions with women leaders across the globe and

industries, to promote and encourage more women to take

leadership roles in the cybersecurity field.

I have already conducted multiple webinars, fireside chats,

and panel discussions with various global women leaders

across industries to promote and encourage more women to

take leadership roles in cybersecurity, promoting diversity

and inclusion. Also, mentoring women leaders in mid-levels

within the organization, specifically in the cyber security

domain, is another approach of mine. I have helped plan

careers for and create multiple women leaders in

cybersecurity.

Also, Happiest Minds is the first Indian IT firm to be ‘The

Mindful IT Company,’ a logical extension of our happiness

brand positioning. This indicates our endeavour to be

mindful of our approach to our people, customers, and the

community. Mindfulness is a worldwide movement, and

Happiest Minds is proud to be the first Indian IT company

to embrace this philosophy consciously.

The workforce is the cornerstone of any successful

organization. How does your company foster a culture

of growth, skill development, and empowerment among

its employees?

Fostering a culture of growth, skill development, and

empowerment among employees involves a multifaceted

approach, requires proactive leadership and creates an

environment where individuals feel valued, supported, and

motivated to evolve and excel continuously. Some of the

strategies that I have adopted are,

Digitalization and technological advancements are

crucial aspects of the modern industrial ecosystem. How

does your company integrate these principles into its

core functioning and contribute to a technovative

future?

We enable digital transformation for enterprises and

technology providers by delivering seamless customer

experiences, business efficiency and actionable insights. At

Happiest Minds, we deploy a holistic approach to digital

transformation, industry-specific expertise, global reach,


• Creating Continuous Learning Opportunities for the

team,

• Creating individual development plans, and

• Encouraging Constant Knowledge Sharing within the

team.

As a leader in India's industrial sector, you surely have

faced your share of challenges. How your resilience and

ingenuity triumphed over adversity?

My journey in tech has not been without its share of

challenges that most women also face during their careers.

It may sound stereotypical, but the constant doubt of

whether I was giving my best at home and work was hard to

overcome. Making a mark in the cyber field, where women

are severely outnumbered, has been challenging yet

rewarding.

While women have come a long way, there still exists a

huge gender gap, especially in middle and senior management.

Women leaders are the key success factors for the

growth of any organization. They bring diverse thinking

and creativity, communicate more effectively, and work

collaboratively. I truly believe more and more women

should pursue careers in IT and, more importantly, stay

steadfast in the face of challenges and persist with their

career ambitions.

In the next twenty years, technology will be used more

creatively than ever. To keep up with the changing trends,

techies must focus on constant learning, avail themselves of

all social channels for learning and growth, have a mentor

to guide them, and finally, be with the right organization for

the right development. Tech women must envision their

short-term and long-term goals to reach the top.

Tech is a way for the Indian industry to accelerate its

economic potential and capacity. What would you advise

to women aspiring to venture into tech or STEM?

My advice to all the lovely girls and women embracing the

field of STEM is;

Believe in yourself. The STEM field is gender-neutral, and

girls are as good as boys in engineering. You have thousands

of examples; look around and get inspired. Embrace

failures. Everyone learns from them.

Develop problem-solving skills. Remember, no one knows

better than women the art of juggling multiple fronts and

solving diverse problems along the way. STEM and the

career thereafter are no different. Develop a passion for

math, numbers, and solving problems for customers.

Learn, learn, and learn. Cliched though it may be,

curiosity and continuous learning will remain the bedrock

for your growth in a complex and constantly changing

world. Even today, I spend an hour reading relevant

content.

Find your mentors. Remember, there are as many men as

women who can give you useful career advice. Many men

are equally big advocates of girls taking up STEM or

women in tech. Find them and leverage their experience.

Finally, Don’t Quit. You’ll face many situations when you

are told to choose between education/career and other

priorities. Stay steadfast in your dream; don’t quit.


R. Ramasubramaniam

Passionate Stalwart of Technology-Driven

Real-world Solutions

The technology has revolutionized every industry

sector through multiple applications in communication,

data analytics, cyber security, business

management, quality control, supply chain, CRM and more.

These tech applications are indeed the essential pillars of

modern organizations, and they are skilfully managed by a

well-trained team of technologists headed by the chief

technology officer (CTO).

The role and importance of an active and dynamic CTO

influence efficiency and growth prospects. Modern CTOs

help identify opportunities, bridge needs with applications,

support mitigating risks, and enhance customer engagement

with the right solutions.

Leading the teams with his visionary approach and passion,

R. Ramasubramaniam, the Chief Information and

Technology Officer (CITO) at TTK Prestige Limited, has

emerged as an inspiring solution provider for the organization

and its clients.

In an engaging rendezvous with CIO LOOK India magazine,

Mr R. Ramasubramaniam unfolded his journey of

entry in the tech sector, challenges faced, innovations

initiated and how he guided the organization to the level of

success it is today. The highlights of the same are as

follows...

As an influential CTO in your industry, could you take

us back to the beginning of your journey? What

motivated you to step into this dynamic ecosystem?

Reflecting on the beginning of my journey as a Chief

Information and Technology Officer (CITO) in the industry

brings back memories of curiosity, passion, and a thirst for

innovation.

I began my career as a Manufacturing Engineer responsible

for Manufacturing operations in a leading and renowned

organisation. As a normal and regular consumer of Data and

Technology, my expectations were high and large. This

experience motivated me to switch from Manufacturing to

Information Technology.

From Technology Consumer to Technology Provider!

Whatever I expected as a Technology Consumer has taught

me to focus on “Customer First” and Design user-friendly

solutions that are Simple, Standard, and Robust.

My journey into the tech world began during my formative

years when I developed a fascination for computers, coding,

and technology in general. I was drawn to the endless

possibilities that technology offered in terms of solving

complex problems, improving efficiency, and enhancing

people's lives.

Although I am a Mechanical Engineer, I progressed and

pursued my education with Master’s degrees in Management,

Technology and consulting, Information Security, and

Digital Strategy and Transformation.

I am always eager to deepen my knowledge of technology

and its applications. During this time, I had the opportunity

to work on various academic and personal projects that

allowed me to hone my skills and explore different facets of

technology, from software development to network

architecture to data analysis to cybersecurity to Digital

Strategy and Transformation.

What truly motivated me to step into the dynamic ecosystem

of being a CITO was the desire to make a tangible

impact with technology. I was inspired by technology's

transformative potential to drive innovation, disrupt


R. Ramasubramaniam

Chief Information and

Technology Officer (CITO)

TTK Prestige Limited


10 Most Influential CTOs Revamping their Industries-2024

industries, and create positive change in the world. I saw

the role of a CITO as a bridge between cutting-edge

technology and real-world solutions, leading teams to

develop innovative solutions and services that address

pressing challenges and meet customers' needs.

Moreover, the fast-paced nature of the tech industry

appealed to my innate curiosity and desire for continuous

learning. The ever-evolving landscape of technology

presented endless opportunities for growth, exploration, and

discovery, motivating me to stay at the forefront of

emerging trends and advancements.

Stepping into the role of a CITO was not just about

pursuing a career but embarking on a fulfilling journey

where I could leverage my passion for technology to drive

meaningful impact and contribute to shaping the future of

the digital world. This journey continues to inspire me

every day as I collaborate with talented teams, navigate

complex challenges, and strive to push the boundaries of

what is possible with technology.

TTK Prestige Limited has emerged as India's leading

company in its niche. Could you share the guiding

philosophy that has propelled your organization's

success?

Innovation is in our DNA. Our vision is to “Delight Home

Makers” through innovation.

Our Technology Vision is to partner with stakeholders for

their success. We connect with stakeholders and enable

technology and solutions to innovate, achieve and transform

progressively!

*Agile Methodologies:

We embrace agile methodologies in our process, allowing

us to respond quickly to changing customer demands and

market dynamics. By breaking down projects into smaller,

manageable tasks and iterating rapidly based on feedback,

we can deliver value to customers more efficiently while

maintaining high-quality standards.

*Streamlined Operations:

We continuously optimize our internal processes and

workflows to enhance operational efficiency without

compromising the quality of our products or services. This

involves leveraging automation, adopting best practices,

and eliminating unnecessary bureaucracy to streamline

decision-making and execution.

*Innovation and Disruption:

We foster a culture of innovation and creativity within our

organization, encouraging team members to think outside

the box and explore new ideas. By staying at the forefront

of technological advancements and industry trends, we can

identify opportunities for disruptive innovation that

improve operational efficiency and enhance the end-user

experience.

*Robust Infrastructure:

We invest in building and maintaining a robust infrastructure

that can support our operations at scale while ensuring

high performance, reliability, and security.

The essence of technology lies in innovation, disruptions,

and enhancing the end-user experience. How does your

company strike a balance between operational efficiency

and customer satisfaction?

Balancing operational efficiency and customer satisfaction

is indeed crucial for any Customer-focused company. Here's

how we approach it within our organization:

*Customer-Centric Approach:

A deep understanding of our customers' needs, preferences,

and pain points is at the core of our operations. We invest

significant time and resources in gathering feedback,

conducting user research, and analyzing market trends to

ensure that our products and services address the specific

requirements of our target audience.

Our Technology Vision is to

partner with stakeholders for

their success and enable

technology and solutions

to innovate, achieve and

transform progressively.


This allows us to deliver a seamless and consistent

experience to our customers, regardless of the volume of

transactions or interactions.

*Continuous Improvement:

We are committed to continuously improving all aspects,

including operational processes and customer-facing

interactions. By regularly measuring key performance

indicators, gathering feedback, and conducting reviews and

analyses, we identify improvement areas and implement

actionable steps to enhance operational efficiency and

customer satisfaction.

By striking a balance between operational efficiency and

customer satisfaction, we can not only meet but exceed our

customers' expectations, driving long-term success and

sustainable growth!

IT is your organization’s strategic function; you must

face critical uncertainties and key challenges. Could you

share how you and your team were highly resilient to

these challenges and Uncertainties?

As the Chief Information and Technology Officer (CITO),

navigating critical uncertainties and key challenges are a

fundamental aspect of my role. Here's how my team and I

have demonstrated resilience in the face of these challenges:

~Cybersecurity Threats:

Cybersecurity is a constant concern in today's digital

landscape, with cyber threats evolving rapidly. To address

this challenge, my team and I have implemented a multilayered

approach and cyber-secured practices. We have a

special focus on cyber training programs and innovatively

imbibing cyber awareness among employees and stakeholders.

We consistently learn and stay vigilant against

emerging threats. We regularly review and update security

measures and address vulnerabilities proactively!

~Digital Transformation:

Embracing digital transformation presents both opportunities

and challenges. My team and I have spearheaded

Digital initiatives to Process, automate, and modernize our

IT infrastructure and Software systems, Upgrade legacy

systems and adopt agile methodologies in our Technology

processes.

We Explore, Experiment and Onboard suitable modern

Digital Technologies for Productive use.

By fostering a culture of innovation and adaptability, we

have successfully navigated the complexities of Digital

transformation, ensuring that our organization remains

competitive and future-ready!

~Data Governance and Compliance:

With the proliferation of Data Governance regulations,

ensuring compliance has become our priority. My team and

I work on compliance matters to implement robust Data

Governance practices such as policies, procedures, and

Controls.

We conduct regular audits and provide training on Data

Governance best practices. By prioritizing governance and

compliance, we build trust with our customers and mitigate

the risks.

~Resource Constraints:

Like many organizations, we often face resource constraints,

whether talent shortages or time constraints. To

address these challenges, my team and I prioritize resource

allocation based on strategic objectives, Value-generating

strategic initiatives, leveraging automation, and outsourcing

where appropriate to maximize efficiency.


We invest in employee training and development to upskill

our team members and ensure we have the expertise to

tackle emerging technologies and trends.

~Vendor and Partner Management:

Managing relationships with IT vendors and partners can be

challenging, particularly when dealing with complex

contracts, service level agreements, and varying expectations.

My team and I maintain open lines of communication

with our vendors and partners, setting clear expectations,

conducting regular performance reviews, and resolving any

issues promptly. By fostering strong partnerships built on

trust and collaboration, we enhance our organization's

resilience and agility in the face of uncertainty.

Overall, resilience in IT requires a combination of proactive

risk management, strategic planning, effective communication,

and a culture of continuous improvement. By embracing

these principles, my team and I confidently navigate

challenges and uncertainties, ensuring our organization

remains resilient, adaptable, and poised for success in an

ever-changing technological landscape.

Looking to 2024, what is your vision for TTK Prestige

Limited? How do you aspire to continue making a

significant impact on India's transformational, techpowered,

innovative future landscape?

In 2024, our vision is to continue being a driving force in

India's transformational growth story with a tech-powered

innovative landscape.

As a Technology Leader, here are some of my key aspects

and vision for 2024:

*Innovation and Technological Leadership:

I aspire for our company to remain a leader in innovation,

leveraging emerging technologies such as AI, ML and other

leading Technologies to develop cutting-edge solutions that

address key challenges and drive positive change.

We will continue to Explore, identify productive technologies,

and invest in them. We will foster a culture of

creativity, experimentation, and forward-thinking to stay

ahead of the curve and anticipate future trends.

*Digital Transformation:

principles and harness the power of technology to optimize

processes, improve efficiency, and unlock new opportunities

for growth and innovation.

By providing comprehensive digital solutions and strategic

guidance, we will help you navigate the complexities of

digital disruption and thrive in the digital age.

*Sustainable Development:

Sustainability and social responsibility will be integral to

our company's mission and operations. We have prioritised

sustainability in our practices, incorporating eco-friendly

initiatives, reducing our carbon footprint, and promoting

responsible resource use. Additionally, we continue

contributing to social impact initiatives, leveraging

technology to address societal challenges.

*Ecosystem Collaboration and Partnerships:

Collaboration will be key to achieving our vision. We have

strategic partnerships with startups and industry players to

foster an innovation ecosystem that supports entrepreneurship,

knowledge sharing, and talent development.

By collaborating with diverse stakeholders, we can cocreate

solutions, drive synergies, and amplify our impact on

India's tech-powered future landscape.

Talent Development and Diversity:

Investing in talent development and diversity will be

paramount to our success. We will continue to attract and

retain top talent, nurturing a diverse and inclusive

workforce that reflects the rich tapestry of India's cultural

and intellectual diversity. By providing opportunities for

learning, growth, and advancement, we will empower our

employees to unleash their full potential and drive innovation

across all facets of our organization.

My vision for our company in 2024 is to be a beacon of

innovation and sustainability, enhance Organizational

excellence and be resilient using Technology. Thereby

contribute to India's journey towards becoming a global

powerhouse in technology and innovation!

Through our unwavering commitment to excellence,

collaboration, and responsible leadership, we will continue

to significantly impact India's transformational techpowered

future landscape.

We will play a pivotal role in driving Digital transformation

across the company, empower businesses to embrace the


Change-Makers


The

Adaptiv

Technovator

Leading through

Technological

Disruptio

he digital age is a whirlwind of innovation,

Tconstantly churning out new technologies that

reshape industries and redefine the way we live. In

an era defined by rapid technological advancement and

digital disruption, adaptability is key to navigating the everchanging

landscape of innovation.

Amidst this relentless change, a special breed of leaders

emerges – the adaptive technovators, the change-makers

who not only navigate disruption but leverage it to forge a

path forward. Living at the forefront of transformation these

change-makers are adaptive technovators who not only

embrace emerging technologies but also lead their

organizations through the waves of technological

disruption.

Masters of Agility

Change-makers are visionary leaders who possess the

agility and foresight to anticipate industry shifts and harness

the power of technology to drive change. They understand

that in today's hyper-connected world, the ability to adapt

and innovate is essential for staying relevant and

competitive.

Unlike their rigidly structured counterparts, adaptive

technovators thrive in uncertainty. They possess an uncanny

ability to anticipate change, embrace new ideas, and adjust

their strategies on the fly. This agility allows them to

capitalize on emerging trends and stay ahead of the curve.

Take Satya Nadella, who, upon becoming CEO of

Microsoft, recognized the need to adapt from a software

giant to a cloud-computing leader. His embrace of opensource

technologies and cloud services like Azure

revitalized the company, proving that adaptability is key to

survival in a fast-paced technological landscape.

These adaptive technovators are not bound by traditional

norms or practices. Instead, they challenge the status quo

and push the boundaries of what's possible. They leverage

emerging technologies such as artificial intelligence,

machine learning, blockchain, and the Internet of Things to

reimagine business models, enhance customer experiences,

and streamline operations.


Orchestrating Transformation

One of the defining characteristics of change-makers is their

ability to inspire and empower others. They cultivate a

culture of innovation within their organizations,

encouraging creativity, experimentation, and collaboration.

By fostering an environment where new ideas are

welcomed and failure is seen as a learning opportunity,

change-makers empower their teams to think outside the

box and explore new possibilities.

Adaptive technovators are more than just nimble leaders;

they are orchestrators of transformation. They understand

the human aspect of change and possess the skills to guide

their teams through periods of disruption. Effective

communication, a culture of experimentation, and a

willingness to empower employees are all crucial tools in

their arsenal.

Sheryl Sandberg, COO of Meta (formerly Facebook),

exemplifies this leadership style. She championed

initiatives like "Move Fast and Break Things," encouraging

calculated risk-taking and fostering a culture of innovation

within the company. This adaptability allowed Facebook to

evolve from a social media platform to a social commerce

giant.

Leading with Foresight

Furthermore, change-makers are adept at navigating

complexity and uncertainty. They understand that

technological disruption brings both challenges and

opportunities, and they are not afraid to take calculated

risks in pursuit of innovation. They embrace ambiguity and

leverage their problem-solving skills to find creative

solutions to complex problems.

The Disruption Dividend

The ability to adapt and innovate isn't just a recipe for

individual success; it's a driver of progress for entire

industries. Adaptive technovators, by embracing disruption,

create opportunities for new products, services, and

business models. This, in turn, fosters competition, drives

down costs, and ultimately benefits consumers.

In addition to driving internal innovation, change-makers

also play a crucial role in shaping industry trends and

standards. They actively engage with stakeholders,

collaborate with industry partners, and participate in

industry forums to share insights and best practices. By

leading by example and advocating for technological

advancement, change-makers help shape the future of their

industries.

The rise of the sharing economy, pioneered by companies

like Uber and Airbnb, is a testament to this. These

companies, led by adaptive technovators, leveraged

technological advancements to disrupt traditional industries

and create entirely new ecosystems, fundamentally

changing the way we travel and find accommodation.

Navigating the Unknown

The future remains unwritten, but one thing is certain:

change is inevitable. In this ever-evolving landscape,

adaptive technovators will continue to play a pivotal role.

Their agility, foresight, and ability to lead through

disruption will shape the industries of tomorrow and define

the course of human progress. As we step into the unknown,

it's these change-makers who will illuminate the path

forward.

While agility is paramount, adaptive technovators don't

operate solely in the present. They possess a keen eye for

the future, constantly scanning the horizon for the next

wave of technological disruption. This foresight allows

them to make strategic investments and develop long-term

plans that position their companies for continued success.

Elon Musk, a prime example, isn't just disrupting the

electric vehicle industry with Tesla; he's also pushing the

boundaries of space exploration with SpaceX. His vision

for a multi-planetary future may seem audacious, but his

ability to anticipate and prepare for technological

advancements keeps him at the forefront of change.


10 Most Influen al CTOs Revamping Their Industries-2024

Ravi

Mathur

A Techno-savvy Leader Disrup ng the

Insurance Industry with Innova ve Solu ons

ife is all about unplanned events and unimagined

Laccidents–sweet or sour. Insurance acts as a shield

against such unexpected situations and states of

perplexity. Organizations with thoughtful and adept leaders

have been mindfully providing insurance policies for

decades.

As advanced techniques are significantly altering the

insurance market, very few leaders have been able to

incorporate technology and innovation into their insurance

products. Ravi Mathur is a brilliant brain and a productminded

software engineer who takes pride in offering

technology-first insurance products to his customers.

Ravi Mathur,

Co-founder and CTO

At Insurance Samadhan, we

have had a tech-first

approach from day one,

which has been the single

biggest reason for us scaling

with our small team.

The industrial landscape is continually evolving. Please

brief our audience about your firm’s USPs and how you

are currently positioned as one of the best

transformational companies in its sector.

Insurance Samadhan is India’s first technical platform for

resolving Insurance grievances. We are a category creator

business. We are proud to share that from being no

reference point in this domain, Insurance Samadhan is now

considered the reference point in the insurance resolution

industry. Along with the above, our USP is that we don’t

sell any insurance or financial products in any form. We are

a successful fee-based platform that only charges people

once we have resolved their insurance grievances.

Your influential leadership style is often recognized as a

driving force behind Insurance Samadhan’s

achievements. Could you shed light on your approach to

leadership and team building within the organization?

Being a Co-founder and Chief Technology Officer (CTO)

at Insurance Samadhan, Ravi leads the development and

implementation of India’s first Technical Insurance

Redressal Platform. With a strong technical background

and visionary approach, he has been creating efficient

solutions, understanding user behaviour and adding value to

customers.

This Pundit of technology, an Engineer, entrepreneur, Shark

Tank participant, and public speaker, has shared his journey

in an exclusive interview with CIOLook India. Here are the

snippets:

Insurance Samadhan has emerged as India’s leading

company in its niche. Could you share the guiding

philosophy that has propelled your organization’s

success?

From day one, the philosophy of Insurance Samadhan has

been to put the customer first. Every decision we have

made, whether big or small, has been made with an eye on

our customers. If that decision adds any value to the

customer, we execute. The customer is the most important

stakeholder of the business, and it should remain the same

however big you grow. You build a solution, and the

endeavour should always be to optimize for user

experience.

Leadership style is pretty simple. You have to know your

team beyond the professionals they are. We have always

believed in a lean team philosophy, so it has been easy to

forge bonds with people. I am a big Dhoni fan, so I follow

his open-door policy. My team can access me for anything

and everything they want to discuss. Good and smart people

always look forward to opportunities to grow. So, if you

must keep providing them with challenges, which is a given

in our case, as we are dealing with a problem with no

reference point, it becomes easier for you to lead people.

The essence of technology lies in innovation, disruptions,

and enhancing the end-user experience. How does

Insurance Samadhan strike a balance between

operational efficiency and customer satisfaction?

Customers are the most important stakeholders, but

sometimes, they don’t know what they want or can’t

articulate it. You have to be able to filter out the noise from

the feedback and then act on the same. If there has to be a

call between operational efficiency and customer

satisfaction—it has to be customer satisfaction every single

time. You must play the long-term game and keep

optimizing for operational efficiency. It isn’t easy, but if you

have to take a hit to your operational efficiency metric today

to enhance long-term customer satisfaction, you should do

it.


Digitalization and technological advancements are

crucial aspects of the modern industrial ecosystem. How

does your company integrate these principles into its

core functioning and contribute to a technovative

future?

At Insurance Samadhan, we have had a tech-first approach

from day one, which has been the biggest reason for us

scaling with our small team. Our headcount since our Shark

Tank Episode was aired has only doubled, but we have

grown close to 8x in our top line of business. Our latest

offering, KYP (Know your policy), which has become the

talk of the town, is again a revolutionary product uniquely

global in nature. You just upload your insurance policy doc

in our app, which dissects your policy and presents it to you

in the most simplified manner. We are solving the painful

issue of a common person getting to understand his

insurance policy, and if there are any issues with it, we

assist in solving that also.

The workforce is the cornerstone of any successful

organization. How does Insurance Samadhan foster a

culture of growth, skill development and empowerment

among its employees?

We are proud of the team we have built at Insurance

Samadhan. When we started, we had to pick freshers and

train them as we had no industry reference to pick the

workforce from. We were doing a unique service for which

we had to make our processes. This led to an open field

whereby everyone had an equal opportunity for growth. We

constantly motivate people to do skill-based courses and

have also posted some of our success stories on social

media forums. The philosophy is simple: a growing team

will build a growing organisation.

What would you advise other budding entrepreneurs

aspiring to venture into tech?

Build for the customer. Use tech to solve for customer

experience. Don’t be afraid to iterate multiple times. Don’t

wait to make the perfect solution; ship as fast and as often

as possible. The real test of the product is the market. Find a

specific niche or problem you are passionate about and have

a market need. Focusing on a niche allows you to

effectively stand out and address a particular segment.

Build a strong professional network within the tech

industry. Seek mentorship from experienced entrepreneurs

who can provide guidance based on their successes and

failures.

Looking to 2024, what is your vision for Insurance

Samadhan? How do you aspire to continue significantly

impacting India’s transformational, tech-powered,

innovative future landscape?

Our vision for the company is to be the most trusted tech

platform for enhancing faith in the insurance ecosystem. We

strive to demystify insurance through technology, making it

easier for individuals to understand policies, coverages, and

claims processes. By fostering transparency and

accessibility, we aim to empower individuals to make

informed decisions about their insurance needs. We will

keep working towards the same.

As a leader in India’s industrial sector, your company

has likely faced its share of challenges. Could you share

an instance where your team’s resilience and ingenuity

triumphed over adversity?

When we started, we were actually a bit sceptical of how

the insurance industry would react to such a platform, but to

our amazement, the industry has been supportive.

Businesses are a way for the Indian industry to accelerate

its economic potential and capacity.


L O O K

I N D I A


10 Most Influential CTOs Revamping Their Industries-2024

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