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STORAGE<br />
MAGAZINE<br />
The UK’s number one in IT Storage<br />
July/August 2024<br />
Vol 24, Issue 4<br />
THE GLITTERING PRIZES:<br />
Winners and runners-up at the 2024 Storage Awards<br />
STRATEGY:<br />
The changing role of the CIO<br />
TECHNOLOGY:<br />
Streaming video and embedded storage<br />
STORAGE MANAGEMENT:<br />
Data growth drives shift to self-service<br />
COMMENT - RESEARCH - INTERVIEWS - CASE STUDIES - OPINIONS - PRODUCT REVIEWS
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Copyright © 2024 QNAP Systems, Inc. All rights reserved.
The UK’s number one in IT Storage<br />
THE GLITTERING PRIZES:<br />
Winners and runners-up at the 2024 Storage Awards<br />
July/August 2024<br />
Vol 24, Issue 4<br />
CONTENTS<br />
STOR<br />
MAGAZINE<br />
STORAGE<br />
CONTENTS<br />
STRATEGY:<br />
The changing role of the CIO<br />
TECHNOLOGY:<br />
Streaming video and embedded storage<br />
STORAGE MANAGEMENT:<br />
Data growth drives shif to self-service<br />
COMMENT - RESEARCH - INTERVIEWS - CASE STUDIES - OPINIONS - PRODUCT REVIEWS<br />
COMMENT….....................................................................4<br />
Risk it for a diskette<br />
EVENT: STORAGE AWARDS 2024............................….6<br />
The 2024 Storage Awards took place in London in June - find out all the winners and<br />
runners-up here<br />
06<br />
MANAGEMENT: C.I.O. STRATEGIES……................……14<br />
Craig Hatter, Country Manager, DataCore Software, examines the changing role of<br />
the CIO and how AI can be used to assist in 'regaining the mantle of strategic advisor'<br />
INTERVIEW: SEAGATE…….........................................….16<br />
Storage magazine editor David Tyler spoke recently to Emir Amri, Partner Program<br />
Manager for EMEA at Seagate about the company's recent wins at the 2024 Storage<br />
Awards, growing the Middle Eastern market, the future of HDD versus SSD, and<br />
much more<br />
14<br />
TECHNOLOGY FOCUS: TAPE STORAGE…………..……18<br />
Laura Loredo, HPE Worldwide Product Management Manager, the LTO Program,<br />
describes how tape can be the true hero in the fight against ransomware<br />
TRENDS: STORAGE MANAGEMENT……..............……20<br />
Fred Lherault,CTO EMEA/Emerging Markets at Pure Storage, describes how<br />
organisations can address the most pressing challenges created by exponential growth<br />
in data<br />
MANAGEMENT: A.I. & R.O.I……….........................………22<br />
Jim Liddle, Chief Innovation Officer at Nasuni, explains how to better measure the<br />
ROI of Artifical Intelligence<br />
18<br />
INTERVIEW: ZAVEIT…………....................................…….24<br />
After picking up a 'One to Watch' award last year, ZaveIT won the 'Innovator of the<br />
Year' category at this year's Storage Awards. Storage magazine editor David Tyler<br />
spoke to the company's CEO, Lars Olav Habberstad, to catch up on a busy year<br />
TECHNOLOGY: STREAMING……..............................….26<br />
Grace Ensell, Project Manager at Western Digital, looks at the role of embedded<br />
storage in the new era of streaming entertainment<br />
22<br />
OPINION: CYBER PROTECTION……........................…..28<br />
Eric Herzog of Infinidat describes how the company's recently launched InfiniSafe<br />
Automated Cyber Protection offering can help prepare your business for cyberattacks<br />
MANAGEMENT: I.T. STRATEGIES………................…….30<br />
Mark Lewis, Head of Product Marketing at Zadara, looks at the evolution of storage<br />
and compute in the age of modern applications, and how organisations can thrive in<br />
an increasingly digital world<br />
MANAGEMENT: DATA GOVERNANCE……..........……32<br />
Syniti's head of presales Kevin Wild explains what most people get wrong - and how to<br />
put it right - with data governance<br />
32<br />
STRATEGY: A.I.……...................................................……34<br />
Michael McNerney, Senior Vice President of Marketing and Network Security at<br />
Supermicro, explains why it makes sense to equip your on-premise data centre with<br />
AI servers<br />
www.storagemagazine.co.uk @STMagAndAwards July/August 2024<br />
STORAGE<br />
MAGAZINE<br />
03
COMMENT<br />
EDITOR: David Tyler<br />
david.tyler@btc.co.uk<br />
SUB EDITOR: Mark Lyward<br />
mark.lyward@btc.co.uk<br />
REVIEWS: Dave Mitchell<br />
PUBLISHER: John Jageurs<br />
john.jageurs@btc.co.uk<br />
LAYOUT/DESIGN: Ian Collis<br />
ian.collis@btc.co.uk<br />
SALES/COMMERCIAL ENQUIRIES:<br />
Lucy Gambazza<br />
lucy.gambazza@btc.co.uk<br />
Stuart Leigh<br />
stuart.leigh@btc.co.uk<br />
MANAGING DIRECTOR: John Jageurs<br />
john.jageurs@btc.co.uk<br />
DISTRIBUTION/SUBSCRIPTIONS:<br />
Christina Willis<br />
christina.willis@btc.co.uk<br />
PUBLISHED BY: Barrow & Thompkins<br />
Connexions Ltd. (BTC)<br />
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Published 6 times a year.<br />
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©Copyright 2024<br />
Barrow & Thompkins Connexions Ltd<br />
Articles published reflect the opinions<br />
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advertising are accurate no responsibility<br />
can be accepted by the publisher or BTC for<br />
errors, misrepresentations or any<br />
resulting effects<br />
RISK IT FOR A DISKETTE<br />
BY DAVID TYLER<br />
EDITOR<br />
Some three years after 'declaring war on floppy disks', the government of Japan<br />
has announced that it has won its rather bizarre battle. Despite the fact that the<br />
last diskette was manufactured in 2011 (by Sony), there had been a long and<br />
deeply held resistance to change in the country that meant that many government<br />
departments and businesses were forced to keep using the media long past their bestbefore<br />
date.<br />
If you are not old enough to remember the three-and-a-half inch diskette, you may<br />
be surprised to hear that each disk had a capacity of just 1.4mb. Yes, I said 1.4<br />
megabytes. This meant that if, for instance, you needed to install a new software<br />
application on your shiny new IBM desktop PC's Windows 3.1 OS, you may have had<br />
to insert 4, 6, 8 or even more of these things into their drive slot, one after the other<br />
(in the right order) to do so - all the while hoping not to hear the dreaded clunk and<br />
grind of a failing floppy!<br />
I say all of this from personal experience, of course, being of a rather senior age<br />
myself - I even remember using the five-and-a-quarter inch floppies that came before,<br />
with a capacity of just 360KB! Nonetheless it is quite staggering to read that a country<br />
that had a long-standing reputation for technological innovation and early adoption<br />
could have held out for so long with such an outdated medium. According to an<br />
article on the BBC News website, "once seen as a tech powerhouse, Japan has in<br />
recent years lagged in the global wave of digital transformation because of a deep<br />
resistance to change."<br />
Digital Minister Taro Kono had made it his mission to wipe out the country's reliance<br />
on diskettes since being appointed to the role in 2021. He has apparently also sworn<br />
to 'get rid of the fax machine' - we have to wonder if this proactive attitude will ever<br />
spread to the Premier League during the transfer window.<br />
There is a serious side to this story though, as new storage media continue to<br />
emerge and old systems fall into disuse. Businesses have an obligation to ensure that<br />
critical data is stored on media that can be read not just now but long into the future.<br />
Can you imagine the complexities of a data migration project that needed to move<br />
files from floppy disks as well as tapes, HDD, flash, DNA and whatever might come<br />
next? Whose responsibility is it to test all that data to ensure its integrity? If it's yours,<br />
you might want to double check now just exactly what media you might need to be<br />
able to support.<br />
04 STORAGE<br />
MAGAZINE<br />
July/August 2024<br />
@STMagAndAwards<br />
www.storagemagazine.co.uk
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EVENT:<br />
EVENT: STORAGE AWARDS 2024<br />
THE GLITTERING PRIZES<br />
THE 2024 STORAGE AWARDS TOOK PLACE IN LONDON IN JUNE - FIND OUT ALL THE WINNERS AND<br />
RUNNERS-UP HERE<br />
Thursday the 6th of June at London's<br />
Leonardo Royal Tower Bridge Hotel<br />
saw over 250 of the industry's great<br />
and good in attendance as we recognised<br />
and rewarded the products, companies and<br />
of course individuals who have stood out for<br />
our readers in the last year.<br />
The evening kicked off with a drinks<br />
reception sponsored by Titan Data Solutions<br />
and entertainment throughout the event was<br />
provided by award-winning magician Nick<br />
Einhorn who provided countless 'How did he<br />
do that?' moments during his act. Having<br />
warmed up his crowd with some close-up<br />
magic at the dinner tables, Nick pulled off<br />
some amazing mentalist trickery when his<br />
time came on the big stage.<br />
The awards were presented by sports<br />
broadcaster Paul Coyte alongside our own<br />
Stuart Leigh, while Storage magazine editor<br />
Dave Tyler had his brief moment of fame<br />
presenting the Editor's Choice trophies. By<br />
the time the ceremony was over, ExaGrid<br />
had walked away with 3 trophies, with<br />
Nexstor, Tintri, CDS, HPE, Seagate,<br />
Convergent Technology, CTERA, Exertis<br />
Enterprise, Infinidat, Object First, Procurri<br />
and Veritas all picking up 2 awards.<br />
Among the big winners on the night were<br />
Barracuda for Cloud Product of the Year,<br />
Seagate for Storage Product of the Year,<br />
CTERA for Cloud Company of the Year, and<br />
HPE for Storage Company of the Year.<br />
Other notable wins were this year's Storage<br />
Industry Champions: Simon Regan of Exertis<br />
Enterprise (Technical), Mary Domenichelli of<br />
Exagrid (Marketing), and Simon Jelley of<br />
Veritas (Commercial).<br />
You can find a full list of all the winners<br />
and runners-up on the following pages -<br />
and the Storage Awards will of course be<br />
back again in 2025!<br />
More info: www.storage-awards.com<br />
06 STORAGE July/August 2024<br />
@STMagAndAwards<br />
www.storagemagazine.co.uk<br />
MAGAZINE
EVENT:<br />
EVENT: STORAGE AWARDS 2024<br />
STORAGE AWARDS 2024:<br />
WINNERS AND RUNNERS-UP<br />
IN FULL<br />
STORAGE INNOVATORS OF THE YEAR<br />
Winner: ZaveIT<br />
Runner-up: Boston<br />
ONE TO WATCH - VENDOR<br />
Winner: Object First<br />
Runner-up: Nasuni<br />
ONE TO WATCH - CHANNEL<br />
Winner: Convergent Technology<br />
Runner-up: Ultra Support<br />
IMMUTABLE STORAGE COMPANY<br />
OF THE YEAR<br />
Winner: Object First<br />
Runner-up: Exagrid<br />
STORAGE INDUSTRY<br />
CHAMPION - COMMERCIAL<br />
Winner: Simon Jelley, Veritas<br />
Runner-up: Ged Mitchell, M2M Direct<br />
STORAGE INDUSTRY<br />
CHAMPION - TECHNICAL<br />
Winner: Simon Regan, Exertis Enterprise<br />
Runner-up: Graham Woods, Exagrid<br />
STORAGE INDUSTRY CHAMPION - MARKETING<br />
Winner: Mary Domenichelli - ExaGrid<br />
Runner-up: Bradina Freedman, Arcserve<br />
CHANNEL EXCELLENCE AWARD<br />
Winner: Luke Walker - Cameo<br />
Runner-up: Andy Palmer, Seagate<br />
CYBER RESILIENT STORAGE COMPANY<br />
OF THE YEAR<br />
Winner: Hornetsecurity<br />
Runner-up: Object First<br />
CLOUD BACKUP COMPANY OF THE YEAR<br />
Winner: Arcserve<br />
Runner-up: Barracuda<br />
DATA PROTECTION COMPANY OF THE YEAR<br />
Winner: Veritas<br />
Runner-up: Arcserve<br />
THE STORRIES XXI<br />
www.storagemagazine.co.uk<br />
@STMagAndAwards July/August 2024<br />
STORAGE<br />
MAGAZINE<br />
07
EVENT:<br />
EVENT: STORAGE AWARDS 2024<br />
HALL OF FAME<br />
Winner: Exertis Enterprise<br />
ENTERPRISE BACKUP HARDWARE VENDOR<br />
OF THE YEAR<br />
Winner: Exagrid<br />
Runner-up: Infinidat<br />
DATA MANAGEMENT & MONITORING VENDOR<br />
OF THE YEAR<br />
Winner: StorMagic<br />
Runner-up: HPE<br />
OBJECT STORAGE VENDOR OF THE YEAR<br />
Winner: DataCore<br />
Runner-up: HPE<br />
HYPER-CONVERGENCE VENDOR OF THE YEAR<br />
Winner: Boston<br />
Runner-up: StorMagic<br />
'AS A SERVICE' PLATFORM OF THE YEAR<br />
Winner: HPE<br />
Runner-up: NexStor<br />
FLASH STORAGE VENDOR OF THE YEAR<br />
Winner: Tintri<br />
Runner-up: Pure Storage<br />
PERFORMANCE STORAGE VENDOR<br />
OF THE YEAR<br />
Winner: Tintri<br />
Runner-up: Infinidat<br />
CLOUD ENABLER OF THE YEAR<br />
Winner: Nasuni<br />
Runner-up: CTERA<br />
SOFTWARE DEFINED STORAGE (SDS) VENDOR<br />
OF THE YEAR<br />
Winner: CTERA<br />
Runner-up: DataCore<br />
THE STORRIES XXI<br />
STORAGE OPTIMISATION COMPANY<br />
OF THE YEAR<br />
Winner: Storpool<br />
Runner-up: Infinidat<br />
08 STORAGE July/August 2024<br />
@STMagAndAwards<br />
www.storagemagazine.co.uk<br />
MAGAZINE
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EVENT:<br />
EVENT: STORAGE AWARDS 2024<br />
THE STORRIES XXI<br />
ELECTRONIC DATA WAREHOUSING COMPANY<br />
OF THE YEAR<br />
Winner: Natrinsic<br />
Runner-up: Oracle<br />
CAPACITY STORAGE VENDOR OF THE YEAR<br />
Winner: Infinidat<br />
Runner-up: Exagrid<br />
CHANNEL PARTNER PROGRAM OF THE YEAR<br />
Winner: Seagate<br />
Runner-up: Arcserve<br />
MULTI-VENDOR SERVICE PROVIDER<br />
OF THE YEAR<br />
Winner: CDS<br />
Runner-up: Cameo<br />
STORAGE BROKER OF THE YEAR<br />
Winner: Procurri<br />
Runner-up: Gentronics<br />
SUSTAINABILITY CHAMPION OF THE YEAR<br />
Winner: Ultra Support<br />
Runner-up: Cameo<br />
ITAD COMPANY OF THE YEAR<br />
Winner: Procurri<br />
Runner-up: Relltek<br />
SECURITY STORAGE RESELLER OF THE YEAR<br />
Winner: NGS<br />
Runner-up: Logicalis<br />
SPECIALIST STORAGE RESELLER OF THE YEAR<br />
Winner: Epaton<br />
Runner-up: Virtual Effect<br />
ENTERPRISE STORAGE RESELLER OF THE YEAR<br />
Winner: Nexstor<br />
Runner-up: Convergent Technology<br />
MANAGED SERVICE PROVIDER (MSP)<br />
OF THE YEAR<br />
Winner: Nexstor<br />
Runner-up: Logicalis<br />
10 STORAGE July/August 2024<br />
@STMagAndAwards<br />
www.storagemagazine.co.uk<br />
MAGAZINE
EVENT:<br />
EVENT: STORAGE AWARDS 2024<br />
SPECIALIST STORAGE DISTRIBUTOR<br />
OF THE YEAR<br />
Winner: CMS Distribution<br />
Runner-up: Exertis Enterprise<br />
ENTERPRISE STORAGE DISTRIBUTOR OF THE<br />
YEAR<br />
Winner: Titan Data Solutions<br />
Runner-up: Exertis Enterprise<br />
EDITOR'S CHOICE - PRODUCT<br />
Winner: Infinidat - InfiniGuard<br />
Runner-up: Barracuda - Barracuda Backup<br />
EDITOR'S CHOICE - COMPANY<br />
Winner: Cameo<br />
Runner-up: Barracuda<br />
STORAGE SOLUTION OF THE YEAR - PUBLIC<br />
SECTOR<br />
Winner: Spectra Logic - Imperial War Museum<br />
Runner-up: Epaton/Nutanix, University of York<br />
STORAGE SOLUTION<br />
OF THE YEAR - CORPORATE<br />
Winner: Convergent Technology/Exagrid<br />
Runner-up: Arcserve, Dennis<br />
CLOUD PRODUCT OF THE YEAR<br />
Winner: Barracuda - Cloud-to-Cloud Backup<br />
Runner-up: CTERA - Enterprise File Services Platform<br />
STORAGE PRODUCT OF THE YEAR<br />
Winner: Seagate, EXOS X VelosCT/4006<br />
Runner-up: DataCore, SANSymphony<br />
CLOUD COMPANY OF THE YEAR<br />
Winner: CTERA<br />
Runner-up: Nasuni<br />
STORAGE COMPANY OF THE YEAR<br />
Winner: HPE<br />
Runner-up: Exagrid and Seagate<br />
THE STORRIES XXI<br />
More info: www.storage-awards.com<br />
12 STORAGE July/August 2024<br />
@STMagAndAwards<br />
www.storagemagazine.co.uk<br />
MAGAZINE
The scalable<br />
data platform<br />
for modern<br />
enterprises.
MANAGEMENT: CIO STRATEGIES<br />
WHERE NEXT FOR THE CIO?<br />
CRAIG HATTER, COUNTRY<br />
MANAGER, DATACORE<br />
SOFTWARE, EXAMINES THE<br />
CHANGING ROLE OF THE CIO<br />
AND HOW AI CAN BE USED TO<br />
ASSIST IN 'REGAINING THE<br />
MANTLE OF STRATEGIC<br />
ADVISOR'<br />
You can't have helped but notice how<br />
rapidly evolving technologies and new<br />
business models have profoundly<br />
transformed the role of the Chief Information<br />
Officer (CIO) within companies and<br />
organisations. Perhaps you are a CIO<br />
yourself and have witnessed a revolution in<br />
your own - and your department's -<br />
workloads and responsibilities.<br />
Most of us can recall that a few decades ago,<br />
CIOs typically held long-term positions, often<br />
lasting for decades, with a focus on<br />
maintaining IT infrastructures and introducing<br />
new tools into departments, rolling out<br />
solutions often laptop by laptop. This allowed<br />
them to make a significant hands-on<br />
contribution to business transformation. At this<br />
stage, CIOs enjoyed a high degree of<br />
autonomy, reporting directly to the Managing<br />
Director (MD) and the Board as trusted<br />
technical visionaries.<br />
During this timescale, IT was seen not merely<br />
as a support function but as a central pillar of<br />
the company. In this article we explore how, in<br />
today's digital, cloud-based world, the CIO role<br />
is making strides to regain its strategic<br />
importance and how it can do so with authority<br />
and the appropriate tools.<br />
CHANGING INFLUENCE<br />
In 2024 the IT department landscape has<br />
changed dramatically. The power and sign-off<br />
of the CIO has diminished, often benefitting<br />
the Chief Financial Officer (CFO). Now<br />
equipped with some solid IT skills, CFOs<br />
demand rapid and significant returns on<br />
investment (ROI), akin to fast-food services, but<br />
served onto the cloud.<br />
CIOs, once responsible for all aspects of<br />
infrastructure (servers, security, etc.), now see<br />
their responsibilities divided, particularly with<br />
the creation of the Information Systems Security<br />
Manager (ISSM) or Chief Information Security<br />
Officers (CISOs) as separate positions to bring<br />
clarity and coverage of an organisation's cyber<br />
security, defence and compliance capabilities.<br />
Staff turnover within IT departments has also<br />
increased due to a well-documented global<br />
tech skills shortage. Seniority is no longer<br />
measured in years but instead in delivery<br />
quarters, aligning with the execution of<br />
transformation projects. Does this mean a<br />
deterioration in the profession? On the<br />
contrary: in a more dynamic world, CIOs on<br />
specialist assignments are achieving in months<br />
what used to take years. They are challenging<br />
the status quo and making more impactful<br />
14 STORAGE July/August 2024<br />
@STMagAndAwards<br />
www.storagemagazine.co.uk<br />
MAGAZINE
MANAGEMENT: CIO STRATEGIES<br />
"In 2024 the IT department landscape has changed dramatically. The power and<br />
sign-off of the CIO has diminished, often benefitting the Chief Financial Officer.<br />
Now equipped with some solid IT skills, CFOs demand rapid and significant returns<br />
on investment (ROI), akin to fast-food services, but served onto the cloud. CIOs,<br />
once responsible for all aspects of infrastructure (servers, security, etc.), now see their<br />
responsibilities divided, particularly with the creation of the Information Systems<br />
Security Manager (ISSM) or Chief Information Security Officers (CISOs) as separate<br />
positions to bring clarity and coverage of an organisation's cyber security, defence<br />
and compliance capabilities."<br />
decisions on infrastructure empowerment.<br />
AI AND PEOPLE ARE INSEPARABLE<br />
Artificial intelligence (AI) adds new dimensions<br />
to the CIO role in terms of potential outcomes.<br />
AI enables faster generation of architecture<br />
recommendations and integration of AI<br />
benefits into decision-making processes. Much<br />
like Christopher Columbus, today's CIO often<br />
navigates uncharted territory, managing<br />
budgets based on best-usage predictions with<br />
little flexibility.<br />
However, AI offers the potential for a<br />
complete vision through predictive<br />
dashboards, allowing CIOs to conduct<br />
effective server audits and optimise resource<br />
consumption before any money is spent on<br />
deployment. AI is becoming the compass for<br />
tomorrow's CIO.<br />
On a human level, a major recent<br />
development is the evolving relationship<br />
between CIOs and CFOs. While CIOs make<br />
technical decisions, CFOs approve them,<br />
requiring CIOs to present solid, quantified<br />
arguments to justify their choices.<br />
Consequently, CIOs are increasingly<br />
interested in setting up EPP (or sometimes<br />
known as Predictive Price Evolution) contracts.<br />
These contracts enable them to forecast the<br />
costs of future extensions and support,<br />
providing greater visibility over long-term<br />
expenditures, extending beyond the project<br />
term to 5, 10, or even 15 years.<br />
HOW CAN I.T. REGAIN ITS ADVISORY<br />
ROLE?<br />
These transformations offer IT departments<br />
several pathways to reclaim their role as trusted<br />
advisors. Firstly, they can leverage AI to<br />
enhance business efficiency and<br />
competitiveness. Secondly, the increasing<br />
adoption of hybrid cloud strategies<br />
underscores the need for agile and scalable IT<br />
resource management. Additionally, changes<br />
in European regulations on data protection<br />
and cybersecurity, such as NIS2, impose new<br />
responsibilities on CIOs and CISOs, making<br />
their collaboration crucial.<br />
In conclusion, the role of the CIO has<br />
evolved significantly. CIOs now must navigate<br />
a complex environment, work closely with<br />
CFOs, and integrate cutting-edge<br />
technologies like AI to maintain their<br />
company's competitiveness and the appeal of<br />
their profession.<br />
More info: www.datacore.com<br />
www.storagemagazine.co.uk<br />
@STMagAndAwards July/August 2024<br />
STORAGE<br />
MAGAZINE<br />
15
INTERVIEW: SEAGATE<br />
SCALING UP<br />
STORAGE MAGAZINE EDITOR DAVID TYLER SPOKE RECENTLY TO EMIR AMRI, PARTNER PROGRAM<br />
MANAGER FOR EMEA AT SEAGATE, ABOUT THE COMPANY'S RECENT WINS AT THE 2024 STORAGE<br />
AWARDS, GROWING THE MIDDLE EASTERN MARKET, THE FUTURE OF HDD VERSUS SSD, AND<br />
MUCH MORE<br />
David Tyler: Seagate won two<br />
significant trophies at this year's<br />
Storage Awards, for Channel Partner<br />
Program of the Year and the big one,<br />
Storage Product of the Year for your EXOS X<br />
VelosCT/4006 array. I know you were there<br />
at the ceremony; what did those wins mean<br />
for you personally and for Seagate?<br />
Emir Amri: It was a great night for us: I was<br />
there as the Marketing Manager for Systems<br />
as well as the EMEA Partner Program, so it<br />
worked out well for me. My role is divided<br />
somewhat across multiple responsibilities!<br />
Strategically I am involved in<br />
planning activities across EMEA,<br />
with an emphasis currently on<br />
the Middle East, because that<br />
market is really buzzing at<br />
the moment. We are seeing<br />
a lot of opportunities in<br />
Saudi Arabia and Qatar,<br />
for example. At the same<br />
time in Northern Europe<br />
we're very focused on the<br />
UK market. Interestingly<br />
as we look at projects in<br />
the Middle East, the<br />
partners involved are<br />
predominantly from the<br />
UK - there are lots of UK<br />
companies spreading their<br />
focus and bringing their expertise to<br />
those markets. It's a great<br />
opportunity, not only for Seagate<br />
but also for our channel partners<br />
here in the UK.<br />
DT: On the product side, I<br />
know Seagate is working hard<br />
to innovate in the area of<br />
mass capacity solutions - what can you tell<br />
us about current and future offerings in<br />
that space?<br />
EA: Earlier this year we announced that we<br />
would be bringing high capacity drives to<br />
market with a new technology. Our R&D<br />
teams have been working on these<br />
technological advances for many years - as<br />
have our competitors, of course - but we<br />
are the first to bring out drives with<br />
capacities of over 30TB. The innovation<br />
here is actually quite fascinating, because<br />
we are increasing the capacity per platter<br />
within the disk. Each drive contains ten<br />
platters and each platter can hold up to 3TB<br />
of data. The way we write to the drives is via<br />
heat assisted magnetic recording (HAMR),<br />
and it gives us the opportunity to really scale<br />
up capacity per drive.<br />
There are a lot of benefits that come<br />
along with increased disk capacity: think of<br />
the environmental benefit, the reduced<br />
energy consumption, lower Total Cost of<br />
Ownership, of course - multiple<br />
advantages. This is of course aimed at<br />
data centres, at government projects - and<br />
I'm confident that our technologies will<br />
help to address their mass capacity issues<br />
going forward.<br />
We're seeing a lot of buzz around it, and we<br />
already have a roadmap to take us beyond<br />
30TB - we have our eyes on the 50TB disk<br />
drive already! The plan is to scale up the<br />
writing capacity per platter even further, so<br />
we can reach ten platters with 5TB on each.<br />
DT: In general terms, do you believe we are<br />
ever going to reach a capacity limit for hard<br />
drives - or any storage media, potentially -<br />
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MAGAZINE
INTERVIEW: SEAGATE<br />
"There are a lot of benefits that come along with increased disk capacity: think of the<br />
environmental benefit, the reduced energy consumption, lower Total Cost of Ownership,<br />
of course - multiple advantages. This is of course aimed at data centres, at government<br />
projects - and I'm confident that our technologies will help to address their mass capacity<br />
issues going forward. We're seeing a lot of buzz around it, and we already have a<br />
roadmap to take us beyond 30TB - we have our eyes on the 50TB disk drive already!<br />
The plan is to scale up the writing capacity per platter even further, so we can reach ten<br />
platters with 5TB on each."<br />
wherein we say it just isn't physically possible<br />
to write any more data on that kind of<br />
device? At the moment it doesn't really feel<br />
like there is a top limit.<br />
EA: It's a really interesting question - and it's<br />
a hard one to give a definite answer to. I<br />
think that regardless of what we're bringing<br />
to the market at any point, we should<br />
always be looking to improve our<br />
technologies - and our R&D teams of<br />
course are always working on new<br />
technologies. So at some point, there will<br />
I'm sure be new solutions coming to market<br />
beyond even that 50TB capacity.<br />
Of course there has also been a<br />
conversation going on for a very long time<br />
about whether HDD or SSD is the better<br />
solution for pure storage going forward.<br />
SSDs are obviously much faster in<br />
comparison to HDDs, but at the same time<br />
the capacities that we can offer on HDD are<br />
still way beyond what we can do with SSD.<br />
We've done a lot of research around this,<br />
and we believe that while yes, a lot of<br />
people are currently favouring SSD, HDD<br />
will still remain highly relevant in the long<br />
term. A large part of the reason for that is<br />
that we're consistently seeing the per TB cost<br />
of HDD storage as being way less than the<br />
equivalent SSD offering.<br />
DT: So an offering like your Mozaic 3+<br />
HDD platform isn't really lining up as a<br />
competitor to emerging SSD product lines,<br />
but more as a complementary solution?<br />
There is a place for both for most users?<br />
EA: A key point to remember here is that<br />
actually you don't currently really need<br />
huge capacities on SSD, because SSDs are<br />
being used to transfer data as opposed to<br />
backing that data up, and that's where the<br />
HDD comes into its own.<br />
And there have of course been a lot of<br />
issues over time with SSD production,<br />
sourcing of materials etc. that have<br />
affected the cost. That is another factor in<br />
why we don't currently believe there will be<br />
aggressive growth in the market for SSDs,<br />
while they remain so expensive compared<br />
to HDD.<br />
Ultimately, a lot of the infrastructure that<br />
you see in any data centre is based<br />
around both technologies - it's not about<br />
one device replacing the other. For<br />
backup type functions especially, HDD is<br />
here to stay, there is no question. And<br />
that's why we're focusing on that horizon<br />
at Seagate, with the Mozaic 3+ mass<br />
capacity platform.<br />
More info: www.seagate.com<br />
www.storagemagazine.co.uk<br />
@STMagAndAwards July/August 2024<br />
STORAGE<br />
MAGAZINE<br />
17
TECHNOLOGY FOCUS: TAPE STORAGEFOCUS:<br />
BREAKING THE RANSOMWARE DAISY-CHAIN<br />
LAURA LOREDO, HPE WORLDWIDE PRODUCT MANAGEMENT MANAGER, THE LTO PROGRAM,<br />
DESCRIBES HOW TAPE CAN BE THE TRUE HERO IN THE FIGHT AGAINST RANSOMWARE<br />
With so much attention directed at the<br />
unintended consequences of<br />
algorithms and potential<br />
inaccuracies of large language models (LLMs),<br />
the massive impact AI will have on storage is in<br />
danger of being overshadowed. Beyond the<br />
evident concerns about biases and<br />
misinformation, AI systems process colossal<br />
amounts of sensitive data that must be stored<br />
securely to protect against breaches and meet<br />
compliance obligations.<br />
With a recent IDC report predicting that the<br />
worldwide AI software market will grow from<br />
$64 billion in 2022 to nearly $251 billion in<br />
2027, the storage infrastructures holding data<br />
to be utilised by such technologies will need to<br />
scale to unprecedented capacities and stay<br />
protected for years by impenetrable<br />
cybersecurity defences. It's a by-product of the<br />
coming AI era that mustn't be underestimated.<br />
Another recent report from Fortune Business<br />
Insights predicted that the AI-powered storage<br />
market is poised to grow from $18.6 billion in<br />
2022 to a staggering $110.7 billion by 2030.<br />
To meet this huge demand, today's storage<br />
solutions are evolving quickly. They too are<br />
harnessing AI's strengths to optimise capacity<br />
for unstructured data and accommodate the<br />
specific needs of AI applications. However, the<br />
threat of cyberattacks looms over every aspect<br />
of today's technology industry, and the world of<br />
AI-powered storage is no different.<br />
The problem is that many types of storage<br />
are vulnerable to cyberattacks, especially<br />
from malware, and AI-powered storage is<br />
no exception. Ransomware in particular can<br />
be profoundly disruptive with victims often<br />
suffering considerable financial loss.<br />
Outlays include paying full or part of<br />
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MAGAZINE
TECHNOLOGY FOCUS: FOCUS:<br />
TAPE STORAGE<br />
"The only way to guard against such attacks is to make data<br />
inaccessible by storing a copy of critical information offline,<br />
and keeping another copy offsite in case of an on-premises<br />
disaster. Otherwise, if ransomware takes hold, it can encrypt<br />
all operational and customer-facing systems as well as<br />
primary and secondary backups - and potentially, bridge into<br />
third parties. It simply daisy-chains from one to another,<br />
bypassing cybersecurity defences in a matter of minutes."<br />
ransoms, data restoration costs, legal<br />
advice, compliance fines, and<br />
compensation to customers. Then on top of<br />
this, there's loss of sales revenue during<br />
downtime, and damage to reputation that<br />
can take months or perhaps years to repair.<br />
THE DAISY-CHAIN PROBLEM<br />
The only way to guard against such attacks is<br />
to make data inaccessible by storing a copy of<br />
critical information offline, and keeping<br />
another copy offsite in case of an on-premises<br />
disaster. Otherwise, if ransomware takes hold,<br />
it can encrypt all operational and customerfacing<br />
systems as well as primary and<br />
secondary backups - and potentially, bridge<br />
into third parties. It simply daisy-chains from<br />
one to another, bypassing cybersecurity<br />
defences in a matter of minutes.<br />
A ransomware attack last year against Danish<br />
services provider, CloudNordic, demonstrates<br />
just how devastating this can be. According to<br />
reports, attackers encrypted all disks on their<br />
servers, including primary and secondary<br />
backup systems, causing machines to crash<br />
and access to all data was lost.<br />
And ransomware isn't going away. The latest<br />
'State of Ransomware' report from Sophos<br />
states 59% of organisations experienced an<br />
attack in the last year and, of these, 63%<br />
received a ransom demand for $1 million<br />
dollars or more. Although, figures can be<br />
considerably higher. It recently transpired<br />
hackers demanded an eye-watering $200<br />
million dollars from Boeing after stealing<br />
sensitive data from its network last year.<br />
However, if organisations incorporated tape<br />
backup into their storage strategies they could<br />
protect and recover their data without breaking<br />
the bank, or succumbing to extortion attempts<br />
from criminals.<br />
WHY AN AIR GAP IS VITAL<br />
Tapes offer a vital last line of defence against<br />
ransomware attacks. They are portable,<br />
making it easy to take them both offline and<br />
offsite, thus creating a physical break or air<br />
gap that cannot be crossed by malware.<br />
Powerful data compression also helps to<br />
reduce storage requirements, and encryption<br />
protects data from theft or damage.<br />
Plus, to help meet stringent compliance<br />
regulations, data cartridge and drive<br />
technology provide a tamper-proof write-once,<br />
read-many (WORM) option which stores data<br />
in a non-rewritable format, designed to last for<br />
up to 30 years.<br />
Modern storage drives also enable rapid<br />
recovery in the event of an IT system breach,<br />
streaming back data much more quickly than<br />
from a public cloud. To start with, it's fast and<br />
simple to remove the tapes. Then, they can be<br />
transported quickly and securely from one data<br />
centre to another to ensure operations are up<br />
and running as soon as possible after an<br />
incident. Not just limited to ransomware or<br />
cyber breaches, this includes recovery after<br />
catastrophic system failures, natural disasters,<br />
and accidental deletion.<br />
With so much to recommend tape already,<br />
the justification is made more compelling by its<br />
affordability. It enables organisations to<br />
forecast and control costs far more effectively<br />
than using disks or cloud services. In fact, a<br />
recent Solutions North report found that LTO-9<br />
tape has a measurable ROI of up to 1856%<br />
when compared to cloud storage, and 501%<br />
compared to HDD, making tape arguably the<br />
lowest-cost storage method of achieving<br />
ransomware recovery best practices.<br />
Tape can help address the cybersecurity<br />
concerns for the age of AI, as organisations<br />
seek to strengthen data protection and<br />
minimise storage costs. Tape, the real hero,<br />
can play a critical and long-term role,<br />
shielding data from ransomware and other<br />
potentially harmful cyberattacks for years<br />
to come.<br />
More info: www.lto.org<br />
www.storagemagazine.co.uk<br />
@STMagAndAwards July/August 2024<br />
STORAGE<br />
MAGAZINE<br />
19
TRENDS:<br />
TRENDS: STORAGE MANAGEMENT<br />
WHEN THE GOING GETS COMPLEX, THE SMART<br />
ENABLE SELF-SERVICE<br />
FRED LHERAULT, CTO EMEA/EMERGING MARKETS AT PURE STORAGE, DESCRIBES HOW<br />
ORGANISATIONS CAN ADDRESS THE MOST PRESSING CHALLENGES CREATED BY EXPONENTIAL<br />
GROWTH IN DATA<br />
Storage management is quickly evolving.<br />
Driven by AI and digital transformation,<br />
data centres must handle massive data<br />
growth, unprecedented application agility<br />
requirements, spiralling complexity, plus skills<br />
shortages and soaring energy costs.<br />
It's not so much a sea change as a perfect<br />
storm - but that brings opportunities for<br />
improvement. Organisations can modernise<br />
their IT infrastructure and operations to take<br />
advantage of a new era in storage<br />
management built around policy-based<br />
management, self-service provisioning and<br />
automated storage-as-code approaches.<br />
In this article I drill down into the challenges of<br />
storage management on the road to digital<br />
transformation and the leading-edge solutions<br />
that can bring big advantages to organisations<br />
that deploy them.<br />
THE DATA CHALLENGE<br />
Of the fundamentals that impact storage<br />
management, our relationship with data is<br />
crucial. Since 2010 the average annual rate of<br />
data growth has been around 38%, according<br />
to Statista. That includes some peak years -<br />
such as during the pandemic - when data<br />
creation spiked, with a total predicted volume<br />
of 181 zettabytes globally by 2025. This is a<br />
staggering amount, with no signs of slowing<br />
down. Deployed storage has tracked increased<br />
data volume, with 6.7 zettabytes installed in<br />
2020 - bearing in mind a lot of data created is<br />
not retained - and an annual growth rate of<br />
19% predicted to 2025.<br />
Planning for such rates of data growth is a<br />
headache for enterprises, especially with the<br />
traditional investment and depreciation cycle. In<br />
the past, being able to accommodate<br />
unplanned requirements meant having to hold<br />
extra hardware in reserve. At the same time,<br />
soaring electricity costs have driven the need for<br />
better use of energy in the data centre. IT<br />
organisations now also need to focus on<br />
efficiency and sustainability of their<br />
infrastructure.<br />
The act of storage provisioning was also a time<br />
(and headcount) consuming process,<br />
particularly in organisations vertically-segmented<br />
between business departments and IT's sub-units<br />
of software, servers, storage and networking.<br />
Requests to deploy and provision storage<br />
necessitated a tortuous route from requesting<br />
units to storage admins. Often the organisation<br />
needed many admins with multiple skills to<br />
manage numerous storage environments across<br />
several storage vendors and technology. All of<br />
this could easily take weeks.<br />
WHEN THE GOING GETS COMPLEX…<br />
Dealing with data growth and increased<br />
application complexity previously meant<br />
throwing extra resources at the problem in the<br />
form of additional storage administrators.<br />
However, to simply increase storage admin<br />
headcount is not only inefficient, but practically<br />
impossible in today's IT landscape. The skills to<br />
manage multiple legacy storage arrays often<br />
don't exist or are very costly to hire. Not only this,<br />
but modern organisations want their employees<br />
to be focused on innovation, increasing<br />
productivity and customer experience, rather<br />
than day-to-day provisioning tasks.<br />
Today, labour-intensive approaches to storage<br />
management no longer make sense. The old<br />
vertically-segmented paradigm of IT<br />
management has melted away in the face of<br />
new IT architectures. We are in transition - via<br />
digital transformation - to new norms that<br />
include cloud operating models and<br />
infrastructure-as-code with storage specified as<br />
part of the application development and<br />
deployment process. Agility and speed of<br />
delivery are now more important than ever and<br />
organisations are expected to be able to adapt<br />
to new requirements swiftly.<br />
…THE SMART ENABLE SELF-SERVICE<br />
Where dedicated storage resources are<br />
employed, organisations want to significantly<br />
increase the volume of storage managed per<br />
FTE. But, crucially to the new paradigms, much<br />
storage provisioning passes over to<br />
development phases of application<br />
deployment, triggerable by self-service selection<br />
of storage performance profiles or coded in via<br />
APIs. With new application deployment models<br />
such as containerisation, storage resources are<br />
defined as part of the application configuration<br />
file, designed to be deployed automatically by<br />
the orchestration platform.<br />
Here, applications spin up and scale rapidly<br />
with storage requirements built into those<br />
lifecycles, and at a rate often beyond what<br />
humans can manage manually. At such a<br />
speed of operations, storage management has<br />
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MAGAZINE
TRENDS:<br />
TRENDS: STORAGE MANAGEMENT<br />
"Today, labour-intensive approaches to storage management no longer make sense. The<br />
old vertically-segmented paradigm of IT management has melted away in the face of<br />
new IT architectures. We are in transition - via digital transformation - to new norms that<br />
include cloud operating models and infrastructure-as-code with storage specified as part<br />
of the application development and deployment process."<br />
to work via pre-set policy, auto-provisioning<br />
and auto-scaling.<br />
STORAGE MANAGEMENT IN THE<br />
DIGITAL TRANSFORMATION ERA<br />
The future of storage management centres on<br />
customer-set storage performance profiles<br />
selected via self-service or entirely automated in<br />
the application environment via storage-ascode<br />
and orchestrators.<br />
Smart IT organisations will transform the role<br />
of the storage administrator to look like a<br />
product manager. This means defining storage<br />
"products" through abstraction concepts such as<br />
storage classes and policies. This also means<br />
enabling self-service by the organisations'<br />
internal customers and orchestration platforms<br />
rather than being the person that provisions<br />
storage objects, leaving the new storage<br />
product manager free to manage fleets of<br />
devices rather than individual storage arrays,<br />
monitor the use of the existing services and<br />
create new offerings.<br />
To enable this cloud operating model, some<br />
storage vendors can offer platforms with which<br />
storage admins can manage and add capacity<br />
to their fleet of storage devices non-disruptively,<br />
as well as define classes of storage, policies<br />
and availability zones to be made available to<br />
their consumers. Meanwhile, developers that<br />
use infrastructure-as-code platforms can specify<br />
the class of storage they want for an<br />
application, code it into templates, test it and<br />
deploy it.<br />
For fully-automated containerised<br />
environments, businesses should look for the<br />
leading enterprise-grade Kubernetes data<br />
platform for modern applications. This will<br />
provide storage management for Kubernetes<br />
clusters with automated deployment and<br />
scaling of persistent storage, plus data<br />
protection. Some solutions even include data<br />
services on top of this, such as a curated set of<br />
databases for use in Kubernetes environments,<br />
which deploy with just one click of a button,<br />
saving a huge amount of time for developers.<br />
Note however that enabling self-service while<br />
still being dependent on long purchasing and<br />
delivery cycles leaves the organisation open to<br />
risk. Fully embracing these concepts means<br />
consuming the underlying storage platforms asa-Service,<br />
to enable rapid scale where needed,<br />
enable flexibility, but also avoid investing in<br />
hardware ahead of when it is actually needed.<br />
Businesses should look not only at vendor's<br />
technology but also their ability to provide their<br />
platforms through flexible, on-demand<br />
consumption models.<br />
HOW CAN YOU ACHIEVE SEAMLESS,<br />
MODERN STORAGE MANAGEMENT?<br />
Some storage vendors can indeed offer all of<br />
the above, the benefit of working with a<br />
single storage supplier is that<br />
integrated product sets create<br />
efficiencies all through the stack.<br />
All flash storage arrays linked<br />
across a single operating<br />
environment means workloads<br />
can be managed at scale across<br />
the business from a single view,<br />
seamlessly alongside a Kubernetes data<br />
platform and all the self service storage<br />
functionality a modern business needs.<br />
There are also huge benefits in utilisation and<br />
energy efficiency. Some all-flash vendors can<br />
offer up to 85% increased energy efficiency<br />
compared to competing all-flash products,<br />
and a much smaller footprint to maximise data<br />
centre efficiency. Finally, working with a vendor<br />
that can offer all of this through a flexible, SLAbacked<br />
storage as-a-Service offering that<br />
features guarantees around energy usage,<br />
zero data migrations and non disruptive<br />
upgrades is the key to achieving seamless,<br />
modern storage management.<br />
More info: www.purestorage.com<br />
www.storagemagazine.co.uk<br />
@STMagAndAwards July/August 2024<br />
STORAGE<br />
MAGAZINE<br />
21
MANAGEMENT: AI & ROI<br />
AI: FROM DATA TO DOLLARS<br />
JIM LIDDLE, CHIEF INNOVATION OFFICER AT NASUNI, EXPLAINS HOW TO BETTER MEASURE THE ROI OF<br />
ARTIFICAL INTELLIGENCE<br />
The storage industry has been flooded with<br />
the promises of new technologies ever<br />
since the modern AI craze erupted<br />
eighteen months ago. Every time this<br />
movement appears to hit its peak, a new<br />
model or capability is introduced to the market<br />
- kicking up a flurry of buzz terms and hype all<br />
over again.<br />
It's this exact ebb and flow that demands<br />
enterprises take a step back and reevaluate<br />
their AI strategies. After all, the cost of both<br />
publicly available and privately maintained AI<br />
solutions are proving to be higher than<br />
anticipated: token, GPU, and energy costs are<br />
rising as demand exceeds supply. Executives<br />
also expect tangible, measurable results for<br />
their investments, leaving IT teams to find<br />
answers with little to no guidance.<br />
Though it's still too early to measure the hard<br />
ROI of AI initiatives, there are certain results<br />
that enterprises can quantify. As a company<br />
that is deeply entrenched in the business of<br />
data, Nasuni is always assisting customers with<br />
how they can get the most out of their data<br />
sets, be it for AI or other use-cases. Our advice<br />
on AI, for the time being, is to focus on its soft<br />
ROI, since this will point your organisation<br />
toward a sustainable, hard-ROI-oriented future<br />
AI strategy.<br />
Here's why this makes sense:<br />
AI is far more efficient when used to<br />
complement human intelligence. Instead<br />
of looking at which roles within your<br />
organisation you can replace with AI,<br />
consider where and how these tools<br />
might be able to help your people work<br />
more efficiently.<br />
<br />
There are certain advantages to AI that you<br />
simply cannot quantify. For example,<br />
salespeople or technical engineers who<br />
need to generate a quick pitch or email<br />
during the workday can enlist the help of<br />
an AI tool to produce a first draft. In this<br />
instance, the tools are directly impacting<br />
the productivity of your employees.<br />
By countering the fear and uncertainty<br />
employees normally associate with<br />
adopting AI tools, you will ease the cultural<br />
shift. Employees will rest assured that AI can<br />
make them better at their jobs, not replace<br />
them.<br />
As you integrate AI tools to gather more<br />
intelligence regarding customer sentiment<br />
and preferences, you will grow and sharpen<br />
your understanding of what your customers<br />
want and need.<br />
You will gain valuable AI experience and<br />
start to understand how and where AI can<br />
be best deployed within your organisation.<br />
It's this form of ROI that enterprises around the<br />
world should all be aiming for: more productive<br />
and efficient users, contributing to a more<br />
productive and efficient organisation. And, to<br />
properly leverage AI to generate higher value<br />
contributions, companies need to first look<br />
inwards. After all, an enterprise's data<br />
infrastructure and management strategy is the<br />
foundation to start measuring the true benefits<br />
of AI investments.<br />
More info: www.nasuni.com<br />
22 STORAGE July/August 2024<br />
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MAGAZINE
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INTERVIEW: ZAVEIT<br />
AT YOUR SERVICE<br />
AFTER PICKING UP A 'ONE TO WATCH' AWARD LAST YEAR,<br />
ZAVEIT WON THE 'INNOVATOR OF THE YEAR' CATEGORY AT<br />
THIS YEAR'S STORAGE AWARDS. STORAGE MAGAZINE EDITOR<br />
DAVID TYLER SPOKE TO THE COMPANY'S CEO, LARS OLAV<br />
HABBERSTAD, TO CATCH UP ON A BUSY YEAR<br />
David Tyler: We last spoke around a<br />
year ago when you had just won<br />
your first Storage Award - for<br />
anyone who wasn't reading the magazine<br />
then, can you recap some of your<br />
own history and background<br />
and how ZaveIT came to be?<br />
Lars Olav Habberstad: I<br />
come from the storage and<br />
backup industry, where I<br />
spent many years working<br />
with everything from<br />
mainframes to Unix<br />
systems and even<br />
supercomputers - it was a<br />
very steep learning curve!<br />
I'd been coding since I<br />
was 13 so I loved all that.<br />
At one point I developed<br />
some software for<br />
moving data from disk<br />
to tape - back then it<br />
wasn't normal to<br />
backup to disk<br />
because it was<br />
super-expensive.<br />
One of our<br />
biggest clients<br />
for that was<br />
Credit Suisse,<br />
who even back<br />
in the early<br />
2000s were<br />
backing up a<br />
petabyte of<br />
data.<br />
I then went on<br />
to start Purity in<br />
2008, which was one of the first<br />
organisations seriously promoting the<br />
concept of 'green IT'. We were going into<br />
data centres, looking at the storage and<br />
compute systems and making suggestions<br />
on how they could be making savings and<br />
improving efficiency.<br />
After 5 or 6 years having some huge<br />
successes with Purity, we decided to take it<br />
a step further and move over to cloud<br />
services. We'd seen a few backup vendors<br />
who had successfully offered backup-as-aservice<br />
to the SMB market and we saw the<br />
opportunity to do the same for enterprise<br />
customers, because that was who we were<br />
used to working with. We found some<br />
great software from Commvault and built<br />
a service on top of it, and then did the<br />
same with Zerto. We were also among the<br />
first in Europe to use Cloudian. Then we<br />
were able to build storage-as-a-service,<br />
backup-as-a-service and disasterrecovery-as-a-service,<br />
and had great<br />
success with that: Purity actually went from<br />
zero cloud service offerings to around<br />
60% cloud within just a few years.<br />
DT: So what was the next step, from Purity<br />
to ZaveIT?<br />
LOH: We actually sold Purity in 2017, and<br />
I took some time off to consider my future<br />
plans.mWe had been a reseller and MSP<br />
ourselves, of course, so I was very aware<br />
of many of the issues that resellers faced.<br />
In order to 'downscale' these enterprise<br />
products so as to sell them to SMBs, there<br />
was definitely a need for automation. In<br />
addition there might be six or seven<br />
24 STORAGE July/August 2024<br />
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www.storagemagazine.co.uk<br />
MAGAZINE
INTERVIEW: ZAVEIT<br />
" I think even today many VARs almost don't dare try to sell services because often they<br />
don't properly understand what it is they're supposed to be selling: they're used to just<br />
buying and selling 'stuff'. Services sales is a very different approach than selling products:<br />
it can be far more complex. Our platform actually helps them get past this by integrating<br />
with the distributors, helping them pick products or even build their own products, turn it<br />
into a service, give it a nice look-and-feel, and put it into their own marketplace, or even<br />
offer it as a customer portal."<br />
different systems we had to work around to<br />
deal with our customers, from CRM to<br />
ticketing and accounting in the<br />
background - it's a lot of work, and highly<br />
error-prone!<br />
This was when I started to think about a<br />
platform specifically tailored for MSPs and<br />
IT resellers/VARs. Around that time<br />
everyone was talking about their APIs, but<br />
frankly most of them at that time were<br />
effectively useless. Coming into 2020,<br />
most systems were starting to offer decent<br />
APIs, and that's when we began to think<br />
'Yes, this is possible, we can build this.'<br />
DT: And what was the benefit to the<br />
resellers of a platform like yours? Did you<br />
have to do a bit of an education job at<br />
first to explain the proposition?<br />
LOH: I think even today many VARs<br />
almost don't dare try to sell services<br />
because often they don't properly<br />
understand what it is they're supposed to<br />
be selling: they're used to just buying and<br />
selling 'stuff'. Services sales is a very<br />
different approach than selling products: it<br />
can be far more complex.<br />
Our platform actually helps them get<br />
past this by integrating with the<br />
distributors, helping them pick products or<br />
even build their own products, turn it into<br />
a service, give it a nice look-and-feel, and<br />
put it into their own marketplace, or even<br />
offer it as a customer portal.<br />
DT: Explain why the customer portal<br />
concept is so attractive for your users.<br />
LOH: It's interesting: I actually believe that<br />
for the 'first contact' with a customer, it is<br />
still best to do it the old-fashioned way:<br />
you have to call them, and win them over<br />
as your customer - but once you've got<br />
past that point, after that, the customer<br />
simply wants to be able to buy from you<br />
easily. Neither side wants to be calling<br />
each other every week. Younger users, in<br />
particular, can be very resistant to the idea<br />
of being 'sold to'.<br />
This is a key advantage of a customer<br />
portal: let's say you sell some cloud<br />
services to a customer, and that customer<br />
also has requirements for things like wifi,<br />
hardware, keyboards, or whatever -<br />
previously, the chances are they will buy<br />
those items from someone else - often one<br />
of the global selling sites. But with the<br />
portal, it's a really easy option to add all<br />
those peripheral products in there as well,<br />
and grow your revenues a lot in that way.<br />
This is a really smart way for VARs to<br />
operate.<br />
DT: And what about the offering to MSPs?<br />
LOH: In essence we offer MSPs exactly the<br />
same thing, with exactly the same benefits,<br />
but of course we focus more on<br />
deployments: MSPs of course have 'bigger'<br />
needs. A good example is how we work<br />
with NODE4 now, who have a channel<br />
with around 200 of what they call subresellers.<br />
We automate their entire<br />
process: a customer clicks Buy, and the<br />
entire chain is automated from buyer<br />
through sub-reseller back to Node4. That<br />
saves a lot of money, and increases<br />
customer satisfaction - one of the main<br />
customer complaints has always been<br />
about the time it can take from placing an<br />
order to completion.<br />
So overall what we are offering is<br />
efficiency gains and time/cost savings,<br />
obviously, but also a chance for our users<br />
to easily offer a larger range of products<br />
and services. And it's important to<br />
remember that ZaveIT is not just about<br />
services, it's the total approach: you can<br />
do orders and ticketing etc. all within the<br />
platform, without having to go to lots of<br />
different webpages or whatever.<br />
As SaaS has helped to establish<br />
confidence in the idea of the whole as-aservice<br />
approach, that has encouraged<br />
VARs to recognise that they pretty much<br />
have to look at offering services in order<br />
to remain competitive - the market is<br />
moving towards a point of offering one<br />
place to build, sell and manage those<br />
services, and that's where ZaveIT<br />
comes in.<br />
More info: www.zaveit.io<br />
www.storagemagazine.co.uk<br />
@STMagAndAwards July/August 2024<br />
STORAGE<br />
MAGAZINE<br />
25
TECHNOLOGY: STREAMING<br />
FULL STREAM AHEAD<br />
GRACE ENSELL, PROJECT MANAGER AT WESTERN DIGITAL, LOOKS AT THE ROLE OF EMBEDDED<br />
STORAGE IN THE NEW ERA OF STREAMING ENTERTAINMENT<br />
As the Video-on-Demand (VoD) content<br />
market continues to grow, so does the<br />
UK's rising appetite for streaming services<br />
and technologies. With over 200 streaming<br />
services currently available worldwide, the<br />
entertainment landscape has shifted from the<br />
big screen to smaller devices - helped in part by<br />
the rise of 5G.<br />
As content becomes increasingly accessible<br />
on handheld devices, data storage solutions<br />
will continue to drive and enable VoD<br />
accessibility, ensuring that the entertainment of<br />
the future is right at consumers' fingertips.<br />
The introduction of 5G and its high-speed<br />
and low-latency capabilities has paved the way<br />
for live video streaming to mobile devices in<br />
HD, UHD and 8K resolutions - all of which<br />
have delivered content seamlessly without<br />
buffering or loading. However, while 5G is<br />
enhancing video quality on handheld devices,<br />
there's rising demand for more efficient and<br />
robust storage solutions to keep pace with clear<br />
quality and storage-hungry content.<br />
Statista research revealed that nearly 70% of<br />
the US digital<br />
audience stream videos on their smartphones<br />
- a trend mirrored in the UK and worldwide.<br />
Additionally, with 87% of UK adults owning a<br />
smartphone, a further surge in VoD content<br />
consumption on handheld devices in the<br />
future can be anticipated. As the need to<br />
enhance streaming quality continues, both<br />
device providers and streaming services must<br />
protect their investment with effective data<br />
storage solutions to support the evolving<br />
entertainment experience.<br />
From a consumer's perspective, this means<br />
more reliable and faster downloads and a<br />
seamless streaming experience. In this current<br />
5G era where embedded solutions are<br />
pioneering the digital landscape, data storage<br />
plays a fundamental role in re-shaping the<br />
future of streaming.<br />
Undoubtedly, global streaming services will<br />
continue to compete for new and original<br />
content to excite existing subscribers and draw<br />
new audiences. However, these vast content<br />
libraries increasingly demand secure and<br />
effective storage solutions. This is especially so<br />
as streaming platforms continue to diversify<br />
their offerings, resulting in a spike in data<br />
volumes and the rise of significant storage<br />
challenges - particularly at the edge. It wouldn't<br />
be surprising to see smart devices have an<br />
average of 1TB of storage in the future to<br />
manage the growth of streaming data. In fact,<br />
a typical two-hour long movie in HD, for<br />
example, takes up about 6GB of storage.<br />
Along with this ever-increasing data volume<br />
comes significant demand for newer interfaces,<br />
flash-based storage, higher capacities with<br />
faster performance, longer data retention,<br />
and increased endurance and reliability.<br />
This level of performance will also play<br />
a crucial role when it comes to<br />
customer experience. In order to<br />
mitigate potential subscription fatigue and<br />
enhance customer loyalty, streaming platforms<br />
will need to focus on delivering a seamless<br />
digital experience. The expectation is that smart<br />
and handheld devices should provide an<br />
experience as seamless as the experience is<br />
with viewing on laptops and TV's.<br />
As the streaming landscape continues to<br />
evolve, there is a heightened focus on<br />
enhancing visual data. Streaming platforms are<br />
updating their content production guidelines,<br />
which influences content creation and the<br />
choice of camera production houses use, as a<br />
result. Over the next several years, consumers<br />
will witness the transition from 4K (3840 x<br />
2160 pixels) to 8K (7680 x 4320 pixels), even<br />
12K (12,288 x 6480 pixels) and beyond. While<br />
this advancement may offer a more immersive<br />
televisual and cinematic experience, it also<br />
presents challenges for handheld device<br />
streaming.<br />
To keep up with this evolution, smartphones<br />
and other mobile devices will require<br />
accelerated data processing capabilities.<br />
Additionally, flash memory will be imperative in<br />
maintaining ever-growing content quality -<br />
especially during the move from 4K to 8K. This<br />
may even extend to 10K or even 12K in the<br />
future, accompanied by heightened visual<br />
demands that may bring new and innovative<br />
ways of filmmaking.<br />
As the global streaming landscape continues<br />
to transform, driven by the escalating demands<br />
of consumers for subscription services, the role<br />
of data remains key in shaping the market.<br />
Data storage solutions will continue to drive<br />
and enable subscription video on demand<br />
(SVoD) accessibility via smart and handheld<br />
devices. With it, it ensures that entertainment of<br />
the future isn't far from reach.<br />
More info: www.westerndigital.com<br />
26 STORAGE July/August 2024<br />
@STMagAndAwards<br />
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MAGAZINE
OPINION:<br />
OPINION: CYBER PROTECTION<br />
SHRINKING THE CYBERATTACK THREAT WINDOW<br />
ERIC HERZOG OF INFINIDAT DESCRIBES HOW THE COMPANY'S RECENTLY LAUNCHED INFINISAFE<br />
AUTOMATED CYBER PROTECTION OFFERING CAN HELP PREPARE YOUR BUSINESS FOR CYBERATTACKS<br />
place at some point - this is a somewhat<br />
inevitable situation for enterprises to<br />
acknowledge - the question now for security<br />
administrators becomes less about attack<br />
prevention and one of attack recovery. How<br />
can storage experts shrink the window of<br />
threat to their organisations once security<br />
systems have been compromised? And how<br />
do they minimise the impact of a cyberattack<br />
both internally and externally?<br />
The threat of a cyberattack has become<br />
so pronounced that in the 2023 survey<br />
of Fortune 500 CEOs, cybersecurity<br />
was cited as the #2 threat to their<br />
companies. These incidents are on the rise.<br />
As Professor Stuart Madnick from MIT wrote<br />
in a recent research paper, the number of<br />
data breaches between 2022 and 2023<br />
rose by 20% and this frequency continues to<br />
increase. It's not surprising because hackers<br />
want to wreak havoc and, in our data-driven<br />
society, breaches cause extensive damage<br />
and long-lasting suffering to enterprises and<br />
individuals alike.<br />
So, if enterprises are investing millions of<br />
pounds into their cyber protection armour and<br />
disaster recovery strategy, why are hackers still<br />
managing to profit from data disasters? One<br />
of the big contributors to organisational<br />
vulnerability is the lack of integration between<br />
primary and secondary storage infrastructure<br />
and the data centre-wide cyber security<br />
software applications employed to spot<br />
suspicious activity.<br />
MINIMISING IMPACT<br />
If we assume that a cyberattack will take<br />
It's impossible to keep cyberattacks quiet.<br />
New laws and regulations for reporting cyber<br />
incidents for public companies in the USA and<br />
specific regulations pertaining to and written by<br />
the European Union, have made knowledge of<br />
these attacks highly visible to the public.<br />
Part of the problem is that traditional storage<br />
backup methods using immutable snapshots<br />
are only effective to a point, because snapshot<br />
schedules are not automated. This means they<br />
are not running constantly and may even<br />
require manual intervention, which leaves<br />
dangerous gaps in data protection.<br />
Even replication means that data is available<br />
but not really protected, because once it is<br />
corrupted or encrypted, the compromised data<br />
can also be replicated, potentially causing<br />
even more havoc. Overcoming these problems<br />
is not a new challenge and has been part of<br />
the disaster recovery challenge for many years.<br />
Enterprises have been trying to protect<br />
themselves from these threats, typically by<br />
employing teams of people to monitor and<br />
manage their cybersecurity. In spite of this, it<br />
can still take hours to determine if someone<br />
should call a storage admin and say, "We<br />
detected something in server x, why don't you<br />
snapshot the data as soon as possible?".<br />
The reality is that this call often never<br />
happens, leaving the vulnerability window wide<br />
28 STORAGE July/August 2024<br />
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MAGAZINE
OPINION:<br />
OPINION: CYBER PROTECTION<br />
"Part of the problem is that traditional storage backup methods using immutable<br />
snapshots are only effective to a point, because snapshot schedules are not automated.<br />
This means they are not running constantly and may even require manual intervention,<br />
which leaves dangerous gaps in data protection. Even replication means that data is<br />
available but not really protected, because once it is corrupted or encrypted, the<br />
compromised data can also be replicated, potentially causing even more havoc."<br />
open for attackers to proliferate data<br />
corruption, encryption, or other attack vectors<br />
against enterprise data. For instance, if<br />
immutable snaps are taken four times a day,<br />
that means up to a 6-hour RPO (recovery<br />
point objective). Today, the amount of data<br />
that could be compromised in that timeframe<br />
can ruin a business.<br />
To help ameliorate these issues Infinidat has<br />
developed a unique new solution to solve this<br />
longstanding problem and reduce the threat<br />
window. InfiniSafe Automated Cyber Protection<br />
(ACP) is unique in allowing enterprises to<br />
regain control of the chaos that cyberattackers<br />
bring on, saving time, money and risks to<br />
reputation. It is available free for users of the<br />
new InfiniBox G4 family of InfiniBox and<br />
InfiniBox SSA enterprise storage solutions and<br />
has already been given rave reviews by<br />
storage and security industry analysts across<br />
the world.<br />
According to Krista Macomber, Research<br />
Director at the Futurum Group, "Infinidat's<br />
complete solutions have taken the lead by<br />
leveraging the syslog of security<br />
technologies, such as SIEM and SOAR to<br />
detect and respond to anomalies that belie<br />
potential threats."<br />
Storage analyst firm founder Chris Evans of<br />
Architecting IT, said, "Infinidat has carved out a<br />
unique leadership position as the only storage<br />
vendor to offer an automated enterprise<br />
storage cyber protection solution that<br />
seamlessly integrates with cyber security<br />
software applications."<br />
Andrew Buss, Senior Research Director, EMEA<br />
Future of Digital Infrastructure at IDC<br />
commented that "Infinidat has built on its<br />
proven and scalable storage platform to deliver<br />
a storage architecture that can deliver not only<br />
on today's demanding requirements, but also<br />
on future storage needs as application<br />
demands continue to inexorably increase."<br />
HOW DOES INFINISAFE ACP WORK?<br />
InfiniSafe ACP works to reduce the cyberattack<br />
threat window to enterprise data at the speed<br />
of compute, by automatically triggering a<br />
protection scheme to create immutable<br />
snapshots of any data within the InfiniBox SSA<br />
and InfiniBox platforms. These requests come<br />
directly from the enterprises' cyber security<br />
software environments, the SOC, SIEM or<br />
SOAR, as soon as any concerning changes or<br />
events are detected.<br />
Application environments like these have<br />
extensible interfaces and so tying them together<br />
with the well-defined InfiniSafe reference<br />
architecture provides a fully automated set of<br />
seamless capabilities. These capabilities can be<br />
orchestrated to proactively and quickly create<br />
immutable snapshots to protect the most<br />
critical primary data assets.<br />
InfiniSafe Cyber Detection can be integrated<br />
with ACP to take the process to the next step.<br />
InfiniSafe Cyber Detection performs deep<br />
scanning of block, file, and database stores by<br />
presenting immutable snapshots to a powerful<br />
AI-based scanning engine. This validates the<br />
data integrity and through AI-based machine<br />
learning, can identify any malicious changes as<br />
a result of the cyberattack. More importantly,<br />
the scanning process uses more than 200 data<br />
points to determine which data may have been<br />
compromised, with 99.99% accuracy.<br />
This ensures that any additional forensics are<br />
highly defined and easy to act on, by<br />
minimising any possible false positives. You<br />
need to be fast and accurate when dealing<br />
with a cyber event. Such a rapid, automated<br />
response means that full recovery from an<br />
attack can be guaranteed for entire snapshots<br />
of data, regardless of volumes.<br />
Being prepared for cyberattacks is everything<br />
today. It's not a matter of if cyber attackers will<br />
strike, it's a matter of when and how often. Bad<br />
actors will attempt to create chaos and gain<br />
leverage over your most critical data assets if<br />
you are not prepared. Knowing the state of<br />
your data by proactively keeping it protected<br />
beyond scheduled events, is a key component<br />
to reducing the threat window, gaining back<br />
leverage, and thwarting those looking to extort<br />
you by compromising your data. Now<br />
InfiniSafe ACP is making these goals easier for<br />
every enterprise to achieve.<br />
More info: www.infinidat.com<br />
www.storagemagazine.co.uk<br />
@STMagAndAwards July/August 2024<br />
STORAGE<br />
MAGAZINE<br />
29
MANAGEMENT: IT STRATEGIES<br />
BEYOND THE TECHNOLOGY<br />
MARK LEWIS, HEAD OF<br />
PRODUCT MARKETING AT<br />
ZADARA, LOOKS AT THE<br />
EVOLUTION OF STORAGE AND<br />
COMPUTE IN THE AGE OF<br />
MODERN APPLICATIONS, AND<br />
HOW ORGANISATIONS CAN<br />
THRIVE IN AN INCREASINGLY<br />
DIGITAL WORLD<br />
IT infrastructure - the hardware,<br />
software, and data centres necessary to<br />
support the computing needs of an<br />
organisation - continue to evolve and<br />
change, with centralised and<br />
decentralised strategies floating in and<br />
out of favour every decade or so. Physical<br />
infrastructure, such as servers and storage<br />
devices, give way to virtual infrastructure,<br />
such as virtual machines, cloud services,<br />
and software-defined networking, and<br />
then the pendulum swings back again.<br />
Effective IT infrastructure, no matter the<br />
era, is essential for ensuring the security,<br />
and performance of an<br />
organisation's data.<br />
Today, one of the more critical<br />
discussions has come back<br />
around to the technical<br />
nuances of storage and<br />
computing. Terms like file,<br />
block, and object storage are<br />
commonplace, yet in this<br />
world of what's the best<br />
option a key question arises:<br />
do organisations truly care<br />
about the type of storage they<br />
employ, or are performance<br />
and Total Cost of Ownership<br />
(TCO) taking precedence in<br />
business decisions?<br />
The evolving nature of<br />
technology and its user's needs<br />
are the key factors in why<br />
we continually<br />
reshape how<br />
we<br />
architect, implement, and manage IT<br />
solutions. While traditional architectures<br />
can take weeks or even months to deploy,<br />
the era of modern applications has<br />
ushered in a transformative shift. Today,<br />
deploying containers can be completed in<br />
a matter of seconds, with the agility to<br />
scale up or down as needed. And maybe,<br />
most importantly, it is our customers that<br />
have driven this required level of service.<br />
AN OBJECT LESSON<br />
For instance, consider the evolution of<br />
object storage within an organisation.<br />
Object storage is highly scalable and is<br />
well-suited for storing large amounts of<br />
unstructured data, such as multimedia<br />
files, documents, and backups. For many<br />
enterprises, object storage was initially<br />
adopted as a cost-effective solution for<br />
storing unstructured data. Today, object<br />
storage has matured to accommodate<br />
diverse applications and use cases. From<br />
managing petabytes of medical images<br />
to empowering application developers<br />
with its versatile interface, object storage<br />
has emerged as a cornerstone in modern<br />
IT ecosystems.<br />
Despite the industry buzz surrounding<br />
Solid State Drives (SSD) or flash storage,<br />
the overall storage landscape today still<br />
remains diverse. Hard Disk Drives and<br />
even tape storage continue to play<br />
pivotal roles, with tape finding renewed<br />
relevance in cloud environments and as a<br />
safe, air-gapped way to ensure data<br />
security. The narrative of storage, though<br />
important, extends beyond just hardware<br />
discussions - it encompasses the broader<br />
spectrum of computing.<br />
The traditional computing architecture,<br />
characterised by CPU, memory, and<br />
cache, has persisted for decades. Yet, in<br />
the era of modern applications and with<br />
30 STORAGE July/August 2024<br />
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MAGAZINE
MANAGEMENT: IT STRATEGIES<br />
"Today, the conversation goes beyond discussing the technical components of<br />
networking, storage and compute infrastructure. Really, at its core, it is about finding the<br />
best ways to deploy and manage applications that scale with the organisation's needs,<br />
are cost-effective, and ensure the business is agile and innovative to keep ahead of the<br />
competition. Equally important, in today's ever market-driven economy, is the avoidance<br />
of lock-in, which is of paramount importance and has all too often been an area where<br />
hyperscalers have in the past let customers down."<br />
emerging AI models, notwithstanding the<br />
increase in adoption of GPUaaS, the<br />
focus is increasingly shifting towards<br />
platforms rather than siloed services.<br />
Storage platforms provide an easy to use<br />
centralised management interface for all<br />
resources, allowing administrators to<br />
monitor, provision, and manage storage<br />
across different environments.<br />
NO LONGER EITHER/OR<br />
These platforms can optimise<br />
performance by intelligently distributing<br />
data across storage resources based on<br />
workload characteristics and needs. The<br />
emphasis lies not only on performance<br />
but also on flexible operational and<br />
capital expenditure models.<br />
The differences between on-premises<br />
and cloud environments have evolved<br />
into a hybrid-cloud model, blending the<br />
best of both worlds. It's no longer a<br />
question of either/or but rather a<br />
strategic coming together of resources to<br />
optimise efficiency and scalability.<br />
The multi-cloud paradigm is gaining<br />
prominence, offering organisations the<br />
flexibility of choice to leverage various<br />
cloud providers or Software as a Service<br />
(SaaS) platforms. However, questions still<br />
exist surrounding how to manage the<br />
complexity of multiple cloud providers<br />
most easily in terms of networking, data<br />
management, compliance, optimising<br />
costs, the latency that sometimes exists<br />
when transferring data between different<br />
clouds and ensuring data remains secure<br />
at rest and in transit - all of these<br />
challenges raise questions about the<br />
readiness of vendors, service providers,<br />
and cloud platforms to meet the demands<br />
of a multi-cloud environment.<br />
Today, the conversation goes beyond<br />
discussing the technical components of<br />
networking, storage and compute<br />
infrastructure. Really, at its core, it is<br />
about finding the best ways to deploy and<br />
manage applications that scale with the<br />
organisation's needs, are cost-effective,<br />
and ensure the business is agile and<br />
innovative to keep ahead of the<br />
competition. Equally important, in today's<br />
ever market-driven economy, is the<br />
avoidance of lock-in, which is of<br />
paramount importance and has all too<br />
often been an area where hyperscalers<br />
have in the past let customers down.<br />
As businesses continue to undergo the<br />
pursuit of digital transformation, aligning<br />
their IT strategies with the broader<br />
continually evolving business objectives<br />
ensures the goals of the organisation are<br />
supported, whether it's enhancing<br />
customer experience, improving<br />
operational efficiency, or driving revenue<br />
growth.<br />
EMPOWERING THE BUSINESS<br />
Achieving this alignment requires a holistic<br />
approach that considers not only the<br />
technical requirements of the IT<br />
infrastructure but also the objectives and<br />
priorities of the organisation. It involves<br />
close collaboration between IT leaders and<br />
business stakeholders to understand the<br />
unique challenges and opportunities facing<br />
the organisation and develop IT strategies<br />
that can effectively address them.<br />
Whether it's storage, compute, or the<br />
broader IT ecosystem, the goal remains<br />
the same: enabling organisations to<br />
thrive in an increasingly digital world. As<br />
technology continues to evolve, so too<br />
must our approaches to architecture,<br />
implementation, and management. It's<br />
not merely about speeds and feeds but<br />
rather about empowering businesses to<br />
achieve their goals efficiently and<br />
effectively in the ever-evolving landscape<br />
of modern IT.<br />
More info: www.zadara.com<br />
www.storagemagazine.co.uk<br />
@STMagAndAwards July/August 2024<br />
STORAGE<br />
MAGAZINE<br />
31
MANAGEMENT: DATA GOVERNANCE<br />
CURING YOUR DATA GOVERNANCE HEADACHES<br />
SYNITI'S HEAD OF PRESALES<br />
KEVIN WILD EXPLAINS WHAT<br />
MOST PEOPLE GET WRONG -<br />
AND HOW TO PUT IT RIGHT -<br />
WITH DATA GOVERNANCE<br />
How many times has someone told<br />
you that data is your<br />
organisation's most valuable<br />
asset? Although that's true, simply<br />
amassing vast quantities of data is not<br />
going to help your business grow. In fact<br />
having unruly data can actually have the<br />
opposite effect, with organisations that<br />
don't effectively manage their data often<br />
losing the competitive edge, with slower<br />
decision-making, compliance issues,<br />
delayed adoption of new technologies<br />
and more.<br />
This is widespread. A new UKI SAP User<br />
Group survey (info.syniti.com/ukisug-<br />
2024-survey) reports that 82% of<br />
respondents have data management<br />
challenges that will slow their<br />
organisation's adoption of AI<br />
technologies. In the same study, 73% say<br />
compliance is their main data<br />
management concern. Think of the<br />
potential that is being missed out on,<br />
along with the legal risks. All because<br />
data is not working for them.<br />
Although data governance headaches<br />
are created by users throughout the<br />
organisation, it's often the IT team that is<br />
called in to clean up. With that in mind,<br />
here are some common warning signs<br />
that show you need to overhaul your<br />
organisation's data governance:<br />
You lack a complete view of your data<br />
landscape: do you know what data your<br />
business collects, where it is stored, and<br />
who has access to it? If not, then data<br />
governance will always be challenging for<br />
your organisation. How can you<br />
effectively govern your data if you don't<br />
know where it is or what information it<br />
includes? You can't.<br />
You're up against GDPR, CCA and other<br />
regulatory demands: the General Data<br />
Protection Regulation and similar<br />
legislation hold businesses responsible for<br />
protecting consumer data. Compliance<br />
with these laws is critical, as the fines for<br />
violations can be severe. Failing to<br />
comply can also lead to reputational<br />
32 STORAGE July/August 2024<br />
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MAGAZINE
MANAGEMENT: DATA GOVERNANCE<br />
"Does the mere thought of migrating your data to a new<br />
platform send chills down your spine? Migrating even the<br />
most well-organised business data is a daunting task.<br />
Moving siloed, disjointed, poorly governed information to<br />
another solution can, in fact, make matters worse than if<br />
you had done nothing at all. Do yourself a favour and set<br />
the stage for a successful migration by first getting your<br />
data governance strategy in order."<br />
damage and falling customer trust. But<br />
staying GDPR compliant and meeting the<br />
demands of these regulatory acts can be<br />
tough, especially if your data governance<br />
strategy is in disarray.<br />
Your analytics team is struggling with<br />
untrustworthy data: analytics teams cannot<br />
support business processes if they don't<br />
have access to high-quality, trustworthy<br />
data. Determining whether your data<br />
quality is hindering your analytics<br />
processes is relatively easy-all you have to<br />
do is talk to your team. If your analysts<br />
have concerns about data quality,<br />
accessibility, or usability, it may be time to<br />
reassess your data governance strategy.<br />
Your siloed data has created a metadata<br />
mess: organising your metadata is a<br />
significant step towards better data<br />
governance. These small bits of<br />
information give better visibility and can<br />
be used to gather valuable insights.<br />
However, for metadata to really work for<br />
you, you must ensure your data isn't siloed<br />
across multiple disparate platforms.<br />
Similar categories of data scattered<br />
around your network can lead to a fullblown<br />
metadata mess.<br />
You're dreading a data migration: does<br />
the mere thought of migrating your data<br />
to a new platform send chills down your<br />
spine? Migrating even the most wellorganised<br />
business data is a daunting<br />
task. Moving siloed, disjointed, poorly<br />
governed information to another solution<br />
can, in fact, make matters worse than if<br />
you had done nothing at all. Do yourself<br />
a favour and set the stage for a successful<br />
migration by first getting your data<br />
governance strategy in order.<br />
THREE ESSENTIAL STEPS<br />
If what you've read so far seems familiar,<br />
it is time to optimise your data<br />
governance strategy. Here's how:<br />
1. Data First - prioritise your data<br />
Get to know your data. Focus effort on<br />
business-critical data, and the data that<br />
must be as accurate as possible first.<br />
Understand how that data links to your<br />
organisation's business objectives, how it<br />
supports decision-making, and where<br />
poor data accuracy has the most impact.<br />
And then drill down into how accurate<br />
that priority data is now, find out who<br />
owns it, and to what extent your business<br />
is being impacted by inaccuracy.<br />
2. Set meaningful goals<br />
We'd all love 100% accurate data (and<br />
actually some data does need that level of<br />
accuracy), but as data is ever-changing it<br />
may not be possible to guarantee that every<br />
single piece of data is correct. What level of<br />
inaccuracy can your business tolerate?<br />
3. Bring in the C-suite<br />
The C-suite should be bothered about<br />
data quality: ultimately it impacts the<br />
bottom line. Securing C-suite ownership of<br />
data objectives shows the leadership team<br />
is serious about data accuracy, and helps<br />
the rest of the organisation to understand<br />
the goals, and gives incentive to work<br />
towards them. Buy-in at all levels also<br />
means that it is not left to the IT team to<br />
guarantee data accuracy.<br />
With a strong data governance strategy in<br />
place, and with data headaches soothed,<br />
it's actually much more likely that adopting<br />
new AI tools or embarking on that complex<br />
digital transformation programme will be<br />
successful. And instead of firefighting, IT<br />
teams can actually begin to drive the<br />
innovation that will help their organisations<br />
to realise the true value of their data.<br />
More info: www.syniti.com<br />
www.storagemagazine.co.uk<br />
@STMagAndAwards July/August 2024<br />
STORAGE<br />
MAGAZINE<br />
33
STRATEGY: AI<br />
AI FOCUS REQUIRES AN<br />
ON-PREM APPROACH<br />
MICHAEL MCNERNEY, SENIOR VICE PRESIDENT OF MARKETING AND<br />
NETWORK SECURITY AT SUPERMICRO, EXPLAINS WHY IT MAKES<br />
SENSE TO EQUIP YOUR ON-PREMISE DATA CENTRE WITH AI SERVERS<br />
AI is becoming a pervasive technology,<br />
requiring high-performance servers<br />
explicitly designed for AI training and<br />
inferencing. Organisations are faced with<br />
whether to use a public cloud infrastructure or<br />
purchase these systems and install them within<br />
an enterprise data centre. Several<br />
considerations must be considered for<br />
businesses to make an optimised choice and<br />
maximise their return on value.<br />
Much enterprise AI training relies on<br />
company data, which may be private to the<br />
organisation, or secured behind a firewall with<br />
specific permissions. Developing this within an<br />
on-premise data centre makes sense as an<br />
enterprise may have stricter requirements for<br />
their data than a public cloud, with more<br />
robust and customised cyber security<br />
measures in place.<br />
In many industries, data may only be stored in<br />
specific geographic locations. By keeping data<br />
onsite, businesses have total control of where<br />
the data is archived. When using a public cloud<br />
where data must be uploaded, there may not<br />
be a guarantee that such data storage<br />
guidelines can be adhered to, especially when<br />
considering cloud-based backups.<br />
When purchasing GPU servers, budgets and<br />
operating expenses need to be accurate. If<br />
not, the power required to run the servers<br />
may be detrimental to business expenditure.<br />
Conversely, basing AI infrastructure within a<br />
public cloud can result in unpredictable costs,<br />
especially when looking at the levels of data<br />
transference. In addition, reserving GPU<br />
instances without using them can also drive<br />
up costs.<br />
There are many types of GPU server<br />
available on the market today. A GPU server's<br />
specific configuration and capability may not<br />
be available in a public cloud. Acquiring<br />
servers configured for the type of AI training or<br />
inferencing workflows and based on an<br />
organisation's needs can result in lower costs<br />
and more satisfied employees and customers.<br />
Additionally, GPUs may not even be needed<br />
for some workloads in the AI pipeline. Today's<br />
newest CPUs have significant AI processing<br />
power on the CPU itself, which can lead to<br />
acceptable performance and lower costs for<br />
the servers.<br />
While there are various methods to estimate<br />
the cost of training a model of a particular<br />
size and number of GPUs available, many<br />
need to be continuously retrained with<br />
updated parameters and data to improve<br />
inference accuracy. However, retraining<br />
mechanisms can take as long as the original<br />
training, depending on how much new data is<br />
fed in. In an on-premise data centre, the<br />
systems can be used repeatedly, whereas, in<br />
the public cloud, expenses can grow with<br />
each retraining iteration.<br />
While the cloud is recognised for allowing<br />
applications to scale out significantly, servers<br />
may not always be available. With an onpremise<br />
data centre, policies for scaling can<br />
be implemented within the enterprise without<br />
having to negotiate with third-party<br />
companies (and perhaps pay more for<br />
unused reservations).<br />
There are many software choices to consider<br />
when creating an efficient and effective AI<br />
training solution. A public, shared cloud<br />
provider may not have all the available<br />
components, which may require additional<br />
setup and testing for each instance acquired in<br />
a public cloud infrastructure.<br />
Additionally, if servers from various vendors<br />
are certified with the same software, switching<br />
from one vendor to another is possible.<br />
However, moving from one cloud provider to<br />
another is more complex and time-consuming<br />
when using a public cloud.<br />
Implementing an effective and efficient onpremise<br />
AI-focused data centre requires<br />
understanding the performance requirements<br />
for the workloads that best suit the enterprise.<br />
When properly designed, these can decrease<br />
the time to get results for AI training and deliver<br />
low latency inference results and decisions<br />
tuned to the type of model. An on-premise data<br />
centre can be uniquely configured at a low cost<br />
to respond to the needs of the enterprise.<br />
Understanding workloads, the amount of data,<br />
the fine-tuning of the AI workflow, and in-house<br />
expertise with various software layers will help<br />
determine the best option for the organisation.<br />
More info: www.supermicro.com<br />
34 STORAGE July/August 2024<br />
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MAGAZINE
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• Fastest backups<br />
• Fastest restores<br />
• Comprehensive security with ransomware recovery<br />
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Thank you so much<br />
to all who voted, and<br />
congratulations to our fellow<br />
Storage Awards 2024 winners!<br />
Visit our website to learn more<br />
about ExaGrid’s award-winning<br />
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