EDGE Services Summer Newsletter 2024

EDGE services 

Summer 2024 

NEWS 

LETTER 

EDGE Services are immensely proud to have 

received two awards at the Royal Society for the 

Prevention of Accidents Qualification Awards 

First Class Instructor-Led 

Provider of the Year - Highly 

Commended 

First Class UK Qualification 

Centre of the Year - Commended 

EDGE Services are thrilled to have received two awards at the RoSPA 

Qualifications award ceremony onboard HMS Belfast in July. 

Details of the award and the ceremony and the award can be seen on 

the following pages. 

Our NEW RoSPA Level 4 Customised Award Dementia Care Key Trainers Certificate will 

provide you with the understanding, knowledge, and effective strategies to train staff working 

with people with Dementia, to reduce the impact of the challenges faced upon the individual 

and the carers and improve the quality of life of those with dementia. 

Dementia Care Key Trainers Certificate 

Birmingham 3rd - 4th October 2024 

Visit www.edgeservices.co.uk or call 01904 677853 for more details. 

Level 4 Award 

www.edgeservices.co.uk 

01904 677853

2 Summer 2024 Newsletter Summer 2024 Newsletter 3 


‘ 

/EdgeServices 


@EDGEhandling 

NEWS 

Craig Haley 

Managing Director, 

Edge Services 

Hello and welcome to our Summer 2024 newsletter. 

I’d like to start with our recent success at The Royal Society for the Prevention of Accidents 

(RoSPA) qualification awards. Everybody at EDGE Services take a bow, just WOW....to achieve two 

nominations at the national awards held on board HMS Belfast in London is an amazing achievement. 

Furthermore being awarded Highly Commended and Commended in our categories, especially 

after being awarded the First Class Instructor-Led Provider of the Year last year demonstrates the 

dedication, quality and hard work the team continuously put in both at the head office in York and 

nationally at all our training venues. 

We are all extremely proud of the EDGE team who continuously strive to give the best service to our 

delegates and clients. 

In February we were absolutely thrilled to have been award Silver Accreditation by Investors in People 

following an assessment at the end of 2023. The assessment was a great opportunity to continue to 

develop and we are now excited to confirm that EDGE Services Ltd has been identified as one of the 

Top 20 Silver Investors in People accredited employers in the UK. 

This is why EDGE Services continues to be one of the leading national training organisations within its 

field and the reason we want to continue developing new and advanced training opportunities. 

We have an exciting time ahead of us especially as we are now settled into our new head office in 

York. The full team will shortly be taking part in our annual week-long summer meeting, during which 

there will be opportunity for continuing professional development, team building and chance for us all 

to catch up and enjoy some time together. 

Thank you for reading, and for your continued support. We looking forward to delivering to all our 

clients for many years to come. 

‘ 

EDGE Services Receive Two Awards at 

the Royal Society for the Prevention of 

Accidents Qualification Awards 

Ruth Hewitt, Operations Manager - EDGE Services 

and Baroness Jolly, President of RoSPA 

EDGE Services have again fought off stiff competition 

to scoop two awards, demonstrating our commitment 

to health and safety excellence at the 2024 RoSPA 

Qualification Awards held at the iconic London landmark, 

HMS Belfast. 

EDGE Services achieved a finalist placing in the both 

First Class Instructor Led Provider of the year category 

and First Class UK Centre of the Year category, 

demonstrating our commitment to putting excellence 

right at the heart of learning and skills development by 

providing high-quality training courses. 

The free-to-enter awards allow existing customers the 

chance to showcase their training quality, placing them 

as a benchmark against other course-assured training 

providers, resulting in the potential to win tenders and 

new clients. 

The judging panel included four health and safety 

experts: Independent Public Health Consultant, Dr 

Michael Craig Watson; RoSPA Qualifications board 

member Peter Brown, chair of the RoSQual Governing 

Body, Brian Johnson and RoSPA’s Achievements Director 

Julia Small. 

Operations Manager, Ruth Hewitt and Administraion 

Assistant Geri Durkin enjoyed an incredible day at the 

ceremony held onboard HMS Belfast. The event began 

with a fascinating talk by a Yeoman of the warship, 

detail the history of the vessel and life on board. This 

was followed by a three course lunch before the awards 

ceremony. 

Ruth said “it was a fantasic experience to not only receive 

a commended and highly commended in our categories, 

but to also have opportunity to celebrate with fellow 

nominees, winners and associates at RoSPA. The day 

celebrated excellence in training and it was great to be a 

part of it” 

EDGE Services’ Administration Assistant, Geri Durkin 

attended the event and said she ‘ was very proud that the 

outstanding service offered by EDGE Services and the 

team had been recognised’. 

Julia Small, RoSPA’s Achievements Director, said: 

‘As leaders in health and safety, we know how crucial 

it is for businesses to offer a high standard of training, 

whether in-house or through third-party providers. Quality 

training benefits everyone, and securing a Course 

Assurance Award marks a company as an industry 

pioneer. 

‘We are thrilled that EDGE Services has become a 

finalist at our the RoSPA Qualification Course Assurance 

Awards. Congratulations on your dedication to 

safeguarding people from accidental harm and injury.’ 

Ruth Hewitt, Operations Manager and Geri Durkin, 

Administration Assistant on board HMS Belfast 


01904 677853


CQC REPORT 

An independent review of the CQC has identified 

significant internal failings, revealing its struggle to 

identify poor performance at care homes. 

The interim report, led by Dr Penny Dash, chair of 

the North West London Integrated Care Board, found 

inspection levels were still well below where they were 

pre-Covid, a lack of clinical expertise among inspectors, 

a lack of consistency in assessments and problems with 

the CQC’s IT system. 

These failings entail that the CQC is unable to 

consistently and effectively judge the quality of health 

and care services, including those in need of urgent 

improvement. 

The Dr Dash’s report also found that social care 

providers are waiting too long for their registration and 

rating to be updated, with implications for local capacity. 

The government is set to take immediate steps to restore 

public confidence in the effectiveness of health and 

social care regulation. 

This includes increasing the level of oversight of the 

CQC, ahead of a full report by Dr Dash which will be 

published in the autumn. 

This works forms part of the government’s wider efforts 

to identify the challenges facing the NHS and take action 

to address them head on as part of its mission to build a 

health service fit for the future. 

Health and Social Care Secretary, Wes Streeting, 

said: “When I joined the department, it was already clear 

that the NHS was broken and the social care system in 

crisis. 

“But I have been stunned by the extent of the failings 

of the institution that is supposed to identify and act on 

failings. It’s clear to me the CQC is not fit for purpose. 

“We cannot wait to act on these findings, so I have 

ordered the publication of this interim report so action 

can begin immediately to improve regulation and ensure 

transparency for patients. 

“I know this will be a worrying development for patients 

and families who rely on CQC assessments when 

making choices about their care. 

“I want to reassure them that I am determined to grip 

this crisis and give people the confidence that the care 

they’re receiving has been assessed. This government 

will never turn a blind eye to failure.” 

Streeting has also announced four steps the government 

and CQC will take to restore public confidence in the 

regulator and ensure patients can get an accurate picture 

of the quality of care available. 

These include: 

• The appointment by the CQC of Professor Sir Mike 

Richards to review CQC assessment frameworks. Sir 

Mike was a hospital physician for more than 20 years 

and became the CQC’s first Chief Inspector of Hospitals 

in 2013, retiring from this role in 2017. 

• Improving transparency in terms of how the CQC 

determines its ratings for health and social care providers 

• Increased government oversight of the CQC, with 

the CQC regularly updating the department on progress, 

to ensure that the recommendations in Dr Dash’s final 

review are implemented 

• Asking Dr Dash to review the effectiveness of all 

patient safety organisations. 

Dr Dash was asked to carry out a review of the CQC in 

May 2024. Over the last two months, she has spoken to 

around 200 senior managers, caregivers, and clinicians 

working across the health and care sector, along with 

over 50 senior managers and national professional 

advisors at the CQC. 

Some of Dr Dash’s emerging findings include: 

• Of the locations the CQC has the power to inspect, it 

is estimated that around one in five have never received 

a rating 

• Some organisations not being reinspected for several 

years – with the oldest rating for an NHS hospital dating 

from over 10 years ago and the oldest rating for a social 

care provider dating from 2015 

• A lack of experience among some inspectors – with 

the review hearing of inspectors visiting hospitals and 

saying they had never been in a hospital before and an 

inspector of a care home who’d never met a person with 

dementia. 

Commenting on her findings so far, Dr Dash said: “The 

contents of my interim report underscore the urgent need 

for comprehensive reform within the CQC. 

“By addressing these failings together, we can enhance 

the regulator’s ability to inspect and rate the safety and 

quality of health and social care services across England. 

“Our ultimate goal is to build a robust, effective regulator 

that can support a sustainable and high-performing 

NHS and social care system which the general public 

deserves. 

To start to rebuild its credibility, Dr Dash has highlighted 

urgent actions the CQC can take, including overhauling 

the inspection and assessment system, rapidly improving 

operational performance and fixing faltering IT systems. 

In response, Kate Terroni, interim chief executive of 

the CQC, said: “We accept in full the findings and 

recommendations in this interim review, which identifies 

clear areas where improvement is urgently needed. 

“Many of these align with areas we have prioritised as part 

of our work to restore trust with the public and providers by 

listening better, working together more collaboratively and 

being honest about what we’ve got wrong. 

“We are working at pace and in 

consultation with our stakeholders 

to rebuild that trust and become 

the strong, credible, and effective 

regulator of health and care 

services that the public and 

providers need and deserve. 

“Work is underway to improve how 

we’re using our new regulatory 

approach. We’ve committed 

to increasing the number of 

inspections we are doing so that 

the public have an up-to-date 

understanding of quality and 

providers are able to demonstrate 

improvement. 

“We’re increasing the number of 

people working in registration so we 

can improve waiting times. 

“We’re working to fix and improve 

our provider portal, and this time 

we’ll be listening to providers 

and to our colleagues about the 

improvements that are needed 

and how we can design solutions 

together. 

“We’ll be working with people who 

use services and providers to 

develop a shared definition of what 

good care looks like. 

“And we’re also developing a 

new approach to relationship 

management that enables a closer 

and more consistent contact point 

for providers. 

“Additionally, to strengthen our 

senior level healthcare expertise, 

we have appointed Professor 

Sir Mike Richards to conduct a 

targeted review of how the single 

assessment framework is currently 

working for NHS trusts and where 

we can make improvements. 

“Sir Mike’s career as a senior 

clinician, and a distinguished leader 

of high-profile national reviews, 

as well as his direct experience 

of driving improvement through 

regulation, make him uniquely 

placed to conduct this work.” 

The King’s Speech 

July 2024 

The King’s speech was delivered in parliament on 17 July, setting out the 

new UK government’s priorities for the coming parliamentary session. A total 

of 40 bills were announced, with planned changes across health and care 

services. 

A crucial piece of legislation will be the Employment Rights Bill that 

underpins the commitments made in Labour’s New Deal for Working 

People. It will update trade union legislation, removing unnecessary 

restrictions on trade union activity, including the previous government’s 

approach to minimum service levels, which severely limited workers’ 

freedom to strike. 

The Mental Health Bill aims to modernise the Mental Health Act to make it 

fit for the 21st century. The government also specified mental health support 

for young people. 

The draft Conversion Practices Bill seeks to bring forward a full, transinclusive 

ban on conversion practices relating to both sexual orientation and 

gender identity. 

While there has been positive forward focus on reforming and rebuilding 

health care, efforts to stop current unsustainable practices such as corridor 

care and the exploitation of social care staff failed to make an appearance. 

In response, The Royal College of Nursing General Secretary and Chief 

Executive Professor Nicola Ranger, said: “Nursing staff are expecting 

a period of renewal for our health and care services and a reset with 

government – today’s policy programme is a move towards delivering that. 

We particularly welcome the new government’s commitment to repealing 

anti-trade union legislation, which silences NHS and care workers from 

speaking up for themselves and their patients. 

“The New Deal for Working People and the potential for a historic fair pay 

agreement in social care can help begin the journey to pay parity with 

NHS colleagues. The government must honour its pledge to launch an 

investigation into the exploitation of migrant care workers across the sector, 

which we will support. 

“Reforms to the Mental Health Act are long overdue and could improve care 

for vulnerable people, raising the focus given to mental health and giving 

patients more of a say in their treatment – but investment in mental health 

nursing is needed to boost workforce numbers and transform outcomes. 

“The new government is right to focus on our ailing NHS, but measures to 

increase recruitment into nursing, that are not legislative and not present 

today, should follow soon. The NHS Long Term Workforce Plan is off target, 

and it needs fresh political energy and investment. Applications to study 

nursing have collapsed, and ministers should introduce government-funded 

degrees in the interests of patient safety. 

“A corridor care national emergency is claiming lives and requires 

immediate government intervention. The first step must be to introduce 

mandatory reporting to reveal the extent of hospital overcrowding. Ministers 

must also work with clinical leaders at the RCN to look at the evidence that 

supports the introduction of safety-critical nurse-patient ratios.” 



01904 677853


People Handling and Risk Assessment 

Key Trainer’s Certificate 

Course Accreditations: 

People Handling and Risk Assessment 

Key Trainer’s Certificate (Refresher/Update) 


Advanced 

Level 4 Award 

Advanced 

Level 4 Award 

Our flagship FOUR-DAY 

course has long established 

EDGE as a leading provider 

of manual handling and risk 

assessment training to the 

healthcare and social care 

sectors. 

Course Overview 

This course will provide delegates 

with the knowledge, skills and 

confidence to train others in the 

moving and handling of people and 

in the conducting of manual handling 

risk assessments. 

Certification 

This course is accredited as a 

Advanced Level 4 Customised 

Award by RoSPA Qualifications. 

Furthermore, it is a Royal College 

of Occupational Therapists (RCOT) 

Approved Learning Award, certified 

by the CPD Certification Service and 

aligned to the Skills for Care Core 

Skills Training Framework (CSTF). 

Upon successful completion of this 

training you will receive a certificate 

from EDGE Services and a Level 

4 Customised Award from RoSPA 

Qualifications. Both certificates are 

VALID FOR TWO YEARS. 

This TWO-DAY course has 

further consolidated EDGE’s 

position as a renowned provider 

of manual handling and risk 

assessment training to the 

healthcare and social care 

sectors. 


To ensure trainers keep up-to-date 

with legislation and developments 

in manual handling, EDGE 

recommends a ‘Refresher’ at least 

every two years. This course will 

advance delegates’ professional 

development and manual handling 

skills, and provide opportunity to 

share experience with others. 

Certification 

This course is accredited as an 

Advanced Level 4 Customised 

Award by RoSPA Qualifications. 

Furthermore, it is a Royal College 

of Occupational Therapists (RCOT) 

Approved Learning Award, certified 

by the CPD Certification Service and 

aligned to the Skills for Care Core 

Skills Training Framework (CSTF). 

Upon successful completion of this 

training you will receive a certificate 

from EDGE Services and an 

Advanced Level 4 Customised Award 

from RoSPA Qualifications. Both 

certificates are VALID FOR TWO 

YEARS. 

Forthcoming Public Training Courses Include: 

01904 677853 www.edgeservices.co.uk 

Forthcoming Public Training Courses Include: 

30 July – 2 August - Brighton 

13 –16 August - London 

27 – 30 August - Birmingham 

10 – 13 September - Peterborough 

17 – 20 September - Glasgow 

17 – 20 September - Exeter 

8 – 11 October - York 

8 – 11 October – London 

8 – 11 October - Edinburgh 

15 – 18 October - Oxford 

5 – 8 November - Glasgow 

12 – 15 November - Birmingham 

12 – 15 November - Cardiff 

19 – 22 November - Manchester 

26 – 29 November - Brighton 

3 – 6 December - London 

10 – 13 December - Edinburgh 

10 – 13 December – Oxford 

Availibility on some courses is limited, 

please check www.edgeservices.co.uk 

for current details. 

Dates for our 2025 courses will 

be available on our website in 

September. 

Course Duration: 4 Days 

Public Course Cost: 

£905+VAT per delegate, 

£1050+VAT per delegate in 

London 

Public Training Courses 

Delivered at 12 public locations across the UK. For the 

benefit of individuals and organisations requiring one or 

a small number of places. 

The cost of a public four-day course place is £905+VAT 

per delegate (£1050+VAT – London). Delegate 

certificates are valid for TWO years, making the cost per 

delegate per year of certification ONLY £452.50+VAT 

(£525+VAT – London) 

The cost of a public two-day ‘Refresher/Update’ course 

place is £580+VAT per delegate (£650+VAT – London). 

Delegate certificates are valid for TWO years, making 

the cost per delegate per year of certification ONLY 

£290+VAT (£325+VAT – London) 

Visit our website: www.edgeservices.co.uk/courses to 

book and for the most up to date public course details. 

In-House Training Courses 

Delivered onsite, at a venue provided by and on dates 

convenient for our clients with a programme tailored to suit 

clients’ specific learning needs. 

The cost of an in-house four-day course is £4840+VAT 

for up to 10 delegates. Delegate certificates are valid for 

TWO years, if maximum numbers (10) attend the cost per 

delegate, per year of certification is ONLY £242+VAT. 

The cost of an in-house two-day ‘Refresher/Update’ course 

is £2420+VAT for up to 10 delegates. Delegate certificates 

are valid for TWO years, if maximum numbers (10) attend 

the cost per delegate, per year of certification is ONLY 

£121+VAT. 

Call: 01904 677853 or E-mail: enquiries@edgeservices. 

co.uk for more information. 

6 – 7 August - Glasgow 

8 – 9 August - Manchester 

29 – 30 August - London 

3 – 4 September - Peterborough 

5 – 6 September - Birmingham 

12 – 13 September - Exeter 

24 – 25 September - Edinburgh 

15 – 16 October - Oxford 

17 – 18 October - Cardiff 

22 – 23 October -London 

29 – 30 October - Manchester 

31 Oct – 1 November - York 

5 – 6 November - Glasgow 

26 – 27 November Brighton 

28 – 29 November London 

5 – 6 December - Birmingham 

10 – 11 December - Edinburgh 

Availibility on some courses is limited, 

please check www.edgeservices.co.uk 

for current details. 

Dates for our 2025 courses will 

be available on our website in 

September. 

Course Duration: 2 Days 

Public Course Cost: 



London 

Not All Manual Handling Training Providers Are The Same

8 Summer 2024 Newsletter 

Children Handling and Risk 

Assessment 

Children Handling and Risk 

Assessment (Refresher/Update) 

Dementia Care 

Public Course Dates 2025 

KEY TRAINER’S 

CERTIFICATE 

This four day course 

will provide you with the 

knowledge, skills and 

confidence to train others 

in the moving and handling 

of children/young adults 

and how to conduct manual 

handling risk assessments. 

For more details please 

visit our website www. 

edgeservices.co.uk/courses 


Available in-house across the UK. 

Course Duration: Four Days 

We can tailor-make this course to 

suit your requirements. 

Please call us on 01904 677853 to 

discuss your requirements. 



3 - 6 September - London 

5 - 8 November - Birmingham 



London 



CERTIFICATE 

This two day Refresher/ 

Update course will further 

advance your professional 

development and manual 

handling skills, and provide 

you with a valuable opportunity 

to trade experience with 

others. 






Course Duration: Two Days 







8 - 9 October - Birmingham 

3 - 4 December - Birmingham 

£580+VAT per delegate. 


KEY TRAINER’S CERTIFICATE 

Our NEW two day Dementia Care Key Trainers 

Certificate course will provide you with the understanding, 

knowledge, and effective strategies to train staff working 

with people with Dementia, to reduce the impact of the 

challenges faced upon the individual and the carers and 

improve the quality of life of those with dementia. 


This two day course will provide delegates with the 

knowledge, skills and confidence to train others in 

awareness of dementia that can be adopted to deal with 

symptoms, challenges and how to work effectively. 

Certification 

Course assessment comprises of a a full case study, 

including report that will be completed during and following 

the course. There is also some pre-course reading to 

compelete. 

Upon successful completion of this training you will 

receive a certificate from EDGE Services and a Level 

4 Customised Award from RoSPA Qualifications. Both 

certificates are VALID FOR TWO YEARS. 

The Training Schedule for 2025 Public Dates will be live 

on our website www.edgeservices.co.uk in September, 

where you will be able to book places quickly and easily 

via the online booking form. 

Please note Key Trainer certificates are valid for two 

years so if you completed your training in 2023, your 

refresher training will be due in the corresponding month 

next year. 

We run public courses as well as in-house courses to 

suit the needs of individual organisations. 

If you would like to be added to a waiting list for certain 

dates that are currently fully booked, please contact 

us and we will add you to the list; should there be any 

cancellations you will be contacted and offered the place 

before it is re-advertised on our website. 

You can also follow us on LinkedIn EDGE Services, X 

at @EDGEhandling or on Facebook/EdgeServices for 

news and company updates. 

Understanding and Managing 

Behaviour that Challenges 

Understanding and Managing 

Behaviour that Challenges (Refresher/ 

Update) 

CONFERENCE 


CERTIFICATE 

This four day course 

will provide you with the 

knowledge, skills and 

confidence to train others in 

de-escalation and breakaway 

techniques, which can be 

adopted to deal with individuals 

exhibiting challenging 

behaviour. 



19 - 22 November - Glasgow 











CERTIFICATE 

This one day Refresher/Update 

course will further advance 

your professional development, 

de-escalation and breakaway 

skills and provide you with a 

valuable opportunity to trade 

experiences with others. 


Course Duration: One Day 

18 Nov - Glasgow 




Course Duration: One Day 






For more details please visit our website www. 


In-house Training Courses 







Course 

Accreditations: 



3 - 4 October - Birmingham 


The EDGE Services team attend numerous 

conference and educational events through the 

year both as delegates and exhibitors. 

We are delighted to announce that this year, 

we are returning to the NEC Birmingham on 

the 27 & 28 November 2024 to exhibit at The 

Occupational Therapy Show. 

For those attending this year, you can find 

us at stand K45. Pop over and say hello, it is 

always a pleasure to see our delegates and 

professional colleagues at conferences across 

the UK. 







Level 4 Award 

/EdgeServices 



Prices correct as of 1st December 2023, courses 

booked before then will be invoiced at the lower cost. 

See page 5 for further details. 


01904 677853

10 Summer 2024 Newsletter 

The evolution of 

‘Controversial 

Techniques’ 

When I started my nursing training back in 1977, patient 

handling techniques were vastly different from those 

taught today, all the ‘lifts’ that I was taught and practised 

well into the 1980’s are now considered ‘controversial 

‘or ‘poor handling’, only to be used in life threatening, 

emergency or exceptional circumstances, when safer 

techniques are not possible. Some of these, such as the 

drag lift, were proved to be unsafe and condemned as far 

back as 1981. 

Terminology has changed over 

the years, in 2001 The Derbyshire 

Interagency Group referred to the 

drag lift as ‘high risk’. In 2005 

we saw a further change when it 

was referred to as ‘controversial’ 

in HOP5. Now in HOP7, I see 

this, and other high risk handling 

methods are documented as 

controversial or poor handling 

techniques. 

In our training courses and course 

material we give examples of 

several controversial techniques, 

these being drag lift, front assisted 

lift, orthodox lift, through arm lift, 

arm and leg lug and bear hug/pivot 

transfer. We used to include the 

The Drag Lift 

Front Assisted Lift 

Through-Arm Lift 

The Bear Hug/Pivot Transfer 

(Arms Around Care Worker’s Neck) 

Australian and poles and canvas lifts but slimmed our list 

down because we felt these were no longer commonly 

seen. 

There are others to be aware of, such as linking arms 

in supported walking, which puts the care worker at 

Chapter 7 Controversial Techniques 

considerable risk should the client stumble. As such this 

should be discouraged for clients who require physical 

support. 

CONTROVERSIAL TECHNIQUES 

103 

Grabbing hold of waistbands to lift the client up, and 

incorrect use of handling belts when care workers 

use them to lift, are also considered as poor handling 

techniques. Handling belts need to be correctly fitted, 

The Drag Lift 

Orthodox Lift 

Arm and Leg Lug/Hammock Transfer 

The Bear Hug/Pivot Transfer 

(Arms Around Care Worker’s Waist) 

An example of the training materials used during 

EDGE Services’ training. 

Chapter 7 Controversial Techniques 

usually securely around the 

client’s waist, and the care 

worker needs to ensure they do 

not lift otherwise it can rise and 

put pressure on the shoulder 

joint, like a drag lift. Also, their 

hand hold needs to be one that 

enables easy release from the 

grip, in the event the client falls, 

as handling belts should not 

be used to support the client’s 

weight. This would result in 

considerable musculoskeletal 

forces for the care worker. 

Risks to both client and 

care worker are well known 

and evidenced in various 

professional publications. If we 

look at the drag lift for instance, 

we can see this increases 

strain on the back, as it has been identified as resulting 

in maximum loading to the back. Looking at risks to the 

client, their shoulder joint is particularly vulnerable with 

risk of dislocation, fractures and nerve damage as well as 

force related tissue damage. 

Any of the controversial techniques mentioned 

will impact hugely on the client’s ability to move 

independently as normal patterns of movement 

are impeded. 

We have known for a long time the dangers, 

to both client and care worker, that the use of 

controversial techniques create. Through training 

of safer methods, where staff understand the 

underlying principles and are aware of the risks 

from using these controversial techniques, 

ongoing supervision, and with advances in 

equipment choices over the years, there really 

should be no reason for care workers to resort 

to these controversial technique unless it is in 

an emergency, or when it has, through robust 

risk assessment involving a multi-disciplinary 

approach shown that no safer method would 

work. This would be an exceptional circumstance 

and rationale for it’s use would have to be clearly 

documented, and evidence shown as to how safer 

methods of handling have failed. 

Employers have legislative responsibilities 

to ensure staff are suitably trained and that 

appropriate equipment is provided as far as is 

reasonably practicable, and that suitable and 

sufficient risk assessment are carried out by a 

competent person. One can hope that at some 

point controversial techniques will be a thing of the 

past in normal day to day people handling. 

Written by Fiona, 

EDGE Services 

trainer. 

Conferences & Events 

2024 Dates 

10th September 2024 

Rise 4 Disability – 

Discovery Park, Kent 

www.rise4disability.com 

16th & 17th September 2024 

National Back Exchange – 

Hilton Metropole, Birmingham 

www.nationalbackexchange.org 

11th October 2024 

Kidz to Adultz North – 

Manchester Central, Manchester 

www.kidzexhibitions.co.uk 

22nd October 2024 


Marshall Arena, Milton Keynes 

5th November 2024 


Hampden Park, Glasgow 

27-28 November 2024 

Occupational Therapy Show – 

The NEC Birmingham 

www.theotshow.com 

EDGE Services are delighted to announce that this year, 

we are returning to the NEC Birmingham on the 27 & 28 

November 2024 to exhibit at The Occupational Therapy 

Show. 

For those attending this year, you can find us at stand K45. 

Pop over and say hello, it is always a pleasure to see our 

delegates and professional colleagues at conferences 

across the UK. 



01904 677853


What Makes Us 

Exceptional? 

✔ Healthcare Professionals All EDGE Services Trainers are 

nurses, occupational therapists or physiotherapists with at 

least ten years clinical experience and extensive training 

experience in this field. 

✔ Fully Accredited All our People and Children Handling 

and Risk Assessment Key Trainer’s Certificate courses are 

accredited by RoSPA Qualifications to Advanced Level 4 

Customised Award. They are RCOT (The Royal College 

of Occupational Therapists) Approved learning Awards, 

certified by the CPD Certification Service as providing 

continual professional development and they are aligned to 

the Skills for Health Core Skills Training Framework (CSTF). 

✔ Compliance with Professional Training Standards All 

EDGE Manual Handling Key Trainer events comply with 

The National Back Exchange Training Standards (2010); 

The All Wales NHS Manual Handling Training Passport 

and Information Scheme (2010) and The Scottish Manual 

Handling Passport Scheme (2014). 

✔ Invaluable Training Resources Professionally produced, 

fully illustrated and comprehensive course textbook. 

Plus proposed documentation to assist and support in 

onward training delivery, these include: course agendas, 

hand-outs, PowerPoint, five modules of practical skills 

videos (demonstrating moving and handling practical 

techniques and tips for staff training and assessing). 

✔ On-Line Resources Library Our training is supported by an 

extensive and informative on-line resources library offering 

training tips and tools to develop and enhance onward 

training. 

✔ E-Learning Module Our training is supported by a dynamic 

and user-friendly e-learning modules designed for front-line 

staff’s use. 

✔ Post Training Support Recognising that many questions 

from delegates happen after the training event, our 

full-time administrative team will put you in touch with one 

of our senior trainers to assist you. 

Tel: 01904 677853 

Follow Email: enquiries@edgeservices.co.uk 

us on: /EdgeServices 

Web: www.edgeservices.co.uk 



01904 677853 

enquiries@edgeservices.co.uk 

EDGE edgeservices.co.uk

EDGE Services Summer Newsletter 2024

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