Generator — Fall 2024
In this edition: Technology and the Utility Industry, Top Causes of Electrical Outages, and Mutual Aid to Omaha Public Power District.
In this edition: Technology and the Utility Industry, Top Causes of Electrical Outages, and Mutual Aid to Omaha Public Power District.
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GENERA OR<br />
a publication of Loup Power District FALL <strong>2024</strong><br />
Behind the Sc<br />
Technology Power & the Resto<br />
utility industry<br />
<strong>2024</strong> Retail<br />
Top causes EnergyWise of Ince<br />
electrical outages<br />
Loup responds to mutual<br />
aid call from OPPD
BOARD OF DIRECTORS<br />
Bob Cerv<br />
Chairman<br />
Jim Donoghue<br />
First Vice Chairman<br />
Mike Fleming<br />
Second Vice Chairman<br />
Rich Aerni<br />
Secretary<br />
Dick Tooley<br />
Treasurer<br />
Alan Drozd<br />
Steve Heesacker<br />
Larry Zach<br />
EXECUTIVE STAFF<br />
Neal Suess<br />
President/CEO<br />
Walt Williams<br />
Vice President,<br />
Accounting & Finance/CFO<br />
Todd Duren<br />
Vice President,<br />
Corporate Services<br />
Korey Hobza<br />
Vice President, Engineering<br />
Dan Hellbusch<br />
Vice President, Operations<br />
The Loup <strong>Generator</strong> is<br />
published quarterly<br />
as a service for Loup<br />
employees, families,<br />
friends, and associates.<br />
For feedback, story ideas,<br />
and submissions, contact:<br />
Stacy Wemhoff<br />
Communications Coordinator<br />
402-562-5711<br />
swemhoff@loup.com<br />
Protect yourself from cyber<br />
criminals with these tips<br />
Did you know the average household with<br />
internet access owns about 17 connected<br />
devices? That figure covers a wide range of<br />
electronics, including smart phones, computers,<br />
streaming devices, smart speakers,<br />
home assistants and more. Given our<br />
increasing reliance on internet-connected<br />
technologies, the likelihood of cyber threats<br />
is ever-present.<br />
Loup Power District is committed to ensuring<br />
our local system is safe and secure. We<br />
routinely monitor and manage cyber risks,<br />
and we work together with other utilities to<br />
share the latest advancements in cybersecurity<br />
measures that make us stronger.<br />
October is National Cybersecurity Month,<br />
and while good cyber hygiene should be<br />
practiced year-round, we’d like to share a<br />
few cybersecurity tips to help you bolster<br />
your online safety.<br />
Here are four easy ways to boost your<br />
cyber hygiene:<br />
Enable multi-factor authentication.<br />
Also known as two-step verification,<br />
multi-factor authentication adds a second<br />
step when logging into an account to increase<br />
security. This second step might mean<br />
answering a security question or receiving<br />
an email or text code. This additional step<br />
makes it twice as hard for cyber criminals<br />
to access your account. Not every account<br />
offers multi-factor authentication, but it’s<br />
becoming increasingly popular and should be<br />
utilized when available.<br />
Use strong passwords.<br />
Remember, passwords are the “keys” to<br />
your personal home online. Your passwords<br />
should always be long, unique, and complex.<br />
Create passwords using at least 12 characters<br />
with a combination of uppercase and lowercase<br />
letters, numbers and special characters.<br />
If you have a lot of accounts, consider using<br />
a password manager app to store them easily<br />
and securely in one place.<br />
Update software.<br />
It may seem obvious, but regularly updating<br />
software is one of the easiest ways to<br />
keep your personal information secure. Most<br />
companies provide automatic updates and<br />
will send reminders so you can easily install<br />
the update. If you’re not receiving automatic<br />
software updates, set a reminder to do so<br />
quarterly. Be aware that some cyber criminals<br />
will send fake updates; these typically<br />
appear as a pop-up window when visiting<br />
a website. Use good judgement and always<br />
think before you click.<br />
Recognize and report phishing attacks.<br />
Don’t take the bait when cyber criminals<br />
go phishing. The signs of a phishing attack<br />
can be subtle, so take the extra time to thoroughly<br />
inspect emails. Most phishing emails<br />
include offers that are too good to be true, an<br />
urgent or alarming tone, misspellings and<br />
poorly-crafted language, ambiguous greetings,<br />
strange requests, or an email address<br />
that doesn’t match the company it’s coming<br />
from. Most platforms like Outlook, Gmail,<br />
and Mac Mail allow users to report phishing<br />
emails. If you suspect a phishing attempt,<br />
take an extra minute to report it.<br />
Visit www.staysafeonline.org for additional<br />
cybersecurity tips.<br />
2 | GENERATOR<br />
ON THE COVER: OPPD’s mutual aid staging area at Baxter Arena. Courtesy photo: Omaha Public Power District.
president’s message<br />
NPPD financing needs tied<br />
to wholesale contract length<br />
Over the past several months, Loup Power<br />
District, along with other wholesale customers<br />
of Nebraska Public Power District (NPPD),<br />
have been working on economic development<br />
efforts to bring several large energy users to<br />
Nebraska.<br />
Nebraska’s low-cost power and central<br />
location are two of the main reasons for this<br />
economic development growth.<br />
Because of this, NPPD has been working with<br />
its wholesale customers on new wholesale<br />
power contracts and new load growth<br />
procedures. NPPD’s estimates project the need<br />
for substantial new generation growth over the<br />
next 10–15 years.<br />
In order to finance these new generation<br />
additions, NPPD believes the need for new<br />
wholesale power contracts with longer<br />
termination provisions are necessary.<br />
Finance discussions with NPPD have been<br />
at the forefront of the new wholesale power<br />
contract discussions, and there have been<br />
many different ideas put forward by both<br />
NPPD and the wholesale customers.<br />
The current wholesale power contract is set to<br />
expire in 2036, although there are provisions<br />
to extend that deadline.<br />
Many people wonder why financing needs to<br />
be tied to the length of the wholesale contract.<br />
The main reason is to have a revenue stream<br />
to pay for the debt service associated with any<br />
bond financing.<br />
With new generation to come online, it is<br />
preferred to tie financing to the useful life of<br />
this new generation, generally set for thirty<br />
years. Hopefully, most of this generation will<br />
last longer than thirty years, but the 30-year<br />
financing life is typical for generation-type<br />
assets.<br />
As an example, the Gerald Gentleman Station<br />
has been in operation since 1979 (Unit 2 went<br />
online in 1982), so you can see that these<br />
two units, which have been the workhorse of<br />
the NPPD fleet, have lasted for more than 40<br />
years. Another example is the Cooper Nuclear<br />
Station, which went online in the early 1970s,<br />
and has been generating for more than 50<br />
years.<br />
These are unique examples, and it is not<br />
expected that new generating units will be the<br />
heavy-duty operators that NPPD currently has<br />
in their fleet. NPPD also hopes GGS and CNS<br />
will last a very long time. All these decisions<br />
and discussions are part of the long-term<br />
solution that NPPD is working on with its<br />
customers.<br />
Contract negotiations will continue<br />
throughout the rest of <strong>2024</strong>, and will hopefully<br />
reach a conclusion within the next several<br />
months. We will keep everyone updated as we<br />
near completion.<br />
Loup Power District is committed to finding<br />
the best solution for all of Loup’s customers<br />
and we work every day at doing what is best for<br />
the entire Loup service area.<br />
NEAL SUESS<br />
President/CEO<br />
FALL <strong>2024</strong> | 3
Loup responds to mutual<br />
aid call from OPPD<br />
OPPD's staging area at Baxter Arena. Courtesy photo: Omaha Public Power District.<br />
The US National Weather Service<br />
warned of stormy weather early in the<br />
day on July 31.<br />
By early afternoon, meteorologists<br />
warned that storms were intensifying<br />
in south central Nebraska and would<br />
likely hit the Omaha and Lincoln areas<br />
by early afternoon.<br />
Their predictions were right.<br />
Winds topping 90 miles per hour hit<br />
the Omaha metro around dinner time.<br />
At 8:30 p.m., Omaha Public Power<br />
District announced that nearly<br />
221,000 customers were without<br />
power. It was also the largest outage in<br />
the utility's history.<br />
OPPD immediately launched a<br />
historic restoration operation with a<br />
team of 1,500 employees, retirees, and<br />
mutual aid responders.<br />
4 | GENERATOR
WHAT IS<br />
MUTUAL AID?<br />
Mutual aid is at the heart of what<br />
public power does. At its core,<br />
it’s about neighbors helping<br />
neighbors<strong>—</strong>even when our<br />
neighbor is a fellow utility hundreds<br />
(or even thousands) of miles away.<br />
The American Public Power<br />
Association, together with state<br />
and regional public power utilities<br />
and organizations, coordinates the<br />
mutual aid network for the nation’s<br />
public power utilities.<br />
Utilities that want to give and get<br />
help for power restoration after a<br />
disaster sign up to participate. The<br />
network includes more than 1,100<br />
utilities across the country.<br />
The network also maintains a list of<br />
independent contractors that can<br />
be called upon when extra help is<br />
needed.<br />
When a major disaster hits a utility’s<br />
territory and the utility knows that its<br />
own crews and equipment won’t be<br />
enough to restore power quickly, it<br />
calls for mutual aid.<br />
The utility provides its best estimate<br />
of how many people it needs. It also<br />
specifies equipment and material<br />
needs. Other utilities in the network<br />
respond with what they can offer.<br />
The actual dispatch and movement<br />
of crews from different utilities is<br />
coordinated by utility and public<br />
power association personnel who<br />
volunteer as regional and national<br />
mutual aid coordinators. Such<br />
efforts require substantial logistics<br />
management.<br />
The utility that is requesting mutual<br />
aid must make arrangements to<br />
house, feed, and care for the crews<br />
that come in from outside, and<br />
provide them the necessary work/<br />
safety briefings to do their jobs<br />
effectively.<br />
Requesting utilities generally send<br />
their own employees out to support<br />
visiting crews.<br />
Who pays for mutual aid? Typically,<br />
a public power utility requesting<br />
help pays other utilities that send<br />
help. Rates are determined through<br />
agreements that are put in place<br />
well in advance of a disaster.<br />
Left: Line Technician Connor Neal. Right: Crew Leader Andy Wallin and Journey Line Tech Trey<br />
Hamling. Photos by Dominic Zoucha.<br />
Employees spend week in Omaha<br />
Following OPPD's mutual aid<br />
request, Loup managers determined<br />
how many employees they could spare<br />
and then asked for volunteers.<br />
Twenty-three Loup employees<br />
agreed to travel to Omaha to help<br />
restore power, leaving at 5 a.m. the<br />
morning after the storm.<br />
They met up with other aid workers<br />
and OPPD employees at a massive<br />
staging area located at Baxter Arena.<br />
“I'd never seen anything like that,”<br />
said Joe Hubenka, Humphrey Local<br />
Superintendent.<br />
All the mutual aid crews <strong>—</strong>which<br />
topped out at 175 <strong>—</strong> gathered at the<br />
arena each morning at 6 a.m.<br />
They ate breakfast and got instructions<br />
from their external crew coordinator,<br />
also known as a “bird dog.”<br />
Then they grabbed a cold lunch and<br />
headed out to work a 16-hour day.<br />
Loup's employees immediately<br />
realized how different this restoration<br />
would be than many in their own service<br />
area due to the amount of downed<br />
trees and trouble getting to poles.<br />
“Almost every pole we changed was<br />
in the right-of-way where there were<br />
no alleys,” Hubenka said.<br />
He said many back yards were facing<br />
each other and it was difficult to<br />
get to the lines and poles.<br />
Journey Line Technician Brandon<br />
Ramaekers said some poles took a half<br />
day to replace because it was difficult<br />
and sometimes impossible to get large<br />
equipment to the area.<br />
That resulted in hand-digging<br />
some pole holes.<br />
Journey Line Technician Tommy<br />
Wemhoff added that some alleys were<br />
washed out and overgrown which<br />
made if difficult to get Loup's big<br />
trucks around.<br />
A few residents gave Loup's crews<br />
permission to remove fences or drive<br />
on the lawn in order to help them<br />
restore power more quickly.<br />
Arborist Lead Trent Konwinski said<br />
this storm demonstrated the importance<br />
of tree trimming and maintenance<br />
<strong>—</strong> both by utilities and homeowners.<br />
“No one worries that their trees are<br />
close to the power lines until there’s a<br />
storm,” he said.<br />
Loup’s employees noticed quite a<br />
few of the trees that came down were<br />
likely volunteer trees in alleys and<br />
fencelines.<br />
Crew Leader Mike Brabec said most<br />
residents were happy to see their<br />
trucks pull up in the neighborhood.<br />
But sometimes they noticed that<br />
workers were waiting in trucks. That's<br />
simply because they were waiting on<br />
the go-ahead to continue working.<br />
“We were waiting on dispatch to<br />
make sure no one else is in our area,”<br />
he said.<br />
Mutual aid crews could only work<br />
on their circuit. That meant that one<br />
neighbor sometimes got power<br />
restored while another had to wait.<br />
Loup employees explained the<br />
process if questioned by OPPD customers.<br />
<strong>—</strong> continued on page 6.<br />
FALL <strong>2024</strong> | 5
“It does slow work down a bit in<br />
terms of getting people back on, but<br />
they have to do it for our safety and<br />
for everybody else’s safety,” said Crew<br />
Leader Andy Wallin.<br />
The high temperatures were also a<br />
factor early on, with highs reaching<br />
the upper 90s during the first few days<br />
of restoration work.<br />
The crews worked each night until<br />
about 8 p.m. before getting supper.<br />
Their bird dog wanted them at their<br />
hotel by 10 p.m., but sometimes it was<br />
later.<br />
They would get some rest before<br />
getting up at 5 a.m. to do it all again.<br />
OPPD had hundreds of employees<br />
working behind the scenes. Many<br />
coordinated hotel rooms, meals, and<br />
snacks. Dozens of employees volunteered<br />
to do laundry for the crews.<br />
Wemhoff said the amount of work<br />
that went into coordinating the restoration<br />
effort and caring for mutual<br />
aid workers was impressive <strong>—</strong> especially<br />
since it was done overnight. “I<br />
thought OPPD did a great job,” he said.<br />
Journey Line Technician Jared<br />
Hoefelman said he chose to volunteer<br />
to help OPPD for several reasons. “It's<br />
a good change of pace,” he said.<br />
He thought it was interesting to see<br />
how another utility handles things and<br />
he enjoyed the challenge of restoring<br />
power in difficult areas.<br />
“We climbed more in the past two<br />
weeks than we have in the last six to<br />
eight months,” he said.<br />
Journey Line Technician Cameron<br />
Knopik works in Loup's Albion Division.<br />
He really enjoyed the comaraderie<br />
that came with working long days<br />
with coworkers from the Columbus<br />
and Fullerton Divisions.<br />
Wallin said the best part of working<br />
on a mutual aid crew is the gratitude<br />
when people get their power back on.<br />
“It’s pretty neat when you energize<br />
a neighborhood and there are about<br />
20 people outside clapping, thanking<br />
us, running up to shake our hands,”<br />
Wallin said.<br />
“It’s makes it all worth it. All your<br />
hard work is going somewhere.”<br />
Journey Line Technician Jared Hoefelman.<br />
Photo by Connor Neal.<br />
OPPD estimates the storm cost at $30 million. That price tag includes equipment such as poles, transformers, crossarms, and<br />
wire; damage to OPPD property; plus mutual aid and OPPD staff and crew pay for all the people working out in the field and<br />
behind the scenes. They are expecting that the Federal Emergency Management Agency (FEMA) will cover much of the cost.<br />
6 | GENERATOR<br />
Aerial view of OPPD's staging area at Baxter Arena.<br />
Courtesy photo: Omaha Public Power District.
Many of the damaged poles and downed tree limbs were in backyards that were difficult to access with large equipment.<br />
Photos by Brandon Ramaekers.<br />
Left: Crew Leader Andy Wallin and Journey Line Tech Trey Hamling.<br />
Photo by Cam Knopik.<br />
Above: Loup crews work in a damaged Omaha neighborhood.<br />
Photo by Dominic Zoucha.<br />
FALL <strong>2024</strong> | 7
IT Department evolves<br />
alongside technology<br />
Twenty years ago, Loup had a handful of computers<br />
and just a few shared dial-up internet lines.<br />
In 2001, Matt Swackhamer joined the District as<br />
Supervisor of Information Services.<br />
He and Marie Zach, who was then Data Processor,<br />
worked together to assist employees with access<br />
to technology.<br />
They helped the accounting department with<br />
billing, meter reading, and completing manual<br />
backups. Most of Loup’s offices outside of Columbus<br />
had no computers so they relied on the department<br />
for printing of weekly reports.<br />
Zach also posted every mailed in payment manually.<br />
Today, the Information Technology (IT) department<br />
has four full-time employees and one<br />
part-time employee. The reason is simple: every<br />
employee at Loup relies on technology in one way<br />
or another.<br />
“Ultimately it’s our job to help everyone else<br />
do their job better in regard to technology,” said<br />
Renae Schmidt, IT Systems Coordinator. “We have<br />
to make sure their technology works for them when<br />
they need to use it.”<br />
She said that IT employees used to help out with<br />
more basic tasks like printer problems and internet<br />
maintenance.<br />
And most of those time-consuming manual<br />
tasks<strong>—</strong> like sending out bills and processing payments<br />
<strong>—</strong> have been outsourced or made easier<br />
through technology and automation.<br />
Even so, the evolution of technology means<br />
that IT must now assist every Loup employee. The<br />
department helps support systems used by Meter<br />
Maintenance including the Supervisory Control and<br />
Data Acquisition (SCADA) system. IT helps maintain<br />
iPads that Line Technicians use for outage mapping<br />
and note taking. They ensure the network is working<br />
properly so Engineering employees can update<br />
District maps. And those are just a few examples.<br />
In many ways, the IT department’s customers<br />
are its coworkers.<br />
“We have to partner with everybody now,”<br />
Schmidt said.<br />
Computer Support Specialist Michael Jones said<br />
there have been a lot of maintenance items added<br />
to the IT department responsibility list since he<br />
started in 2009.<br />
8 | GENERATOR
Matt Swackhamer<br />
IT Manager<br />
Renae Schmidt<br />
IT Systems Coordinator<br />
ABOVE: IT Systems Coordinator Renae Schmidt and It Manager Matt Swackhamer work in<br />
the server room at the Columbus Service Center.<br />
PAGE 8: IT Network Coordinator Caleb Bundy configures a network switch.<br />
Michael Jones<br />
Comp. Support Specialist<br />
Caleb Bundy<br />
IT Network Coordinator<br />
This includes a multitude of cell phones,<br />
computers, and printers. In addition, there are<br />
now door badge readers, surveillance cameras,<br />
wi-fi hotspots, and gas pumps that are hooked<br />
up to the District’s network.<br />
“Every year we add things to our support<br />
network,” Schmidt said.<br />
In addition to making sure those items are<br />
working properly, IT employees need to make<br />
sure the technology is always up to date and<br />
employees are trained on how to use it.<br />
Internet security and availability is also a<br />
high priority for the Department.<br />
IT Network Coordinator Caleb Bundy and<br />
Part-Time Security Specialist Ed Dozler both<br />
noted the increasing cybersecurity threats to<br />
businesses and individuals.<br />
“The more we rely on the internet, the more<br />
important it is to recognize what is safe and<br />
what poses a threat,” Dozler said.<br />
Improving security can sometimes be a<br />
frustration for employees because they need to<br />
take extra steps to do their jobs.<br />
“We have to find the right balance between<br />
keeping the network secure and making sure<br />
employees can do what they need to,” Schmidt<br />
said.<br />
Swackhamer said it can be difficult to predict<br />
the future in terms of technology. Still, he<br />
does his best to look forward and consider how<br />
Loup can continue to evolve and prepare.<br />
“We want to make sure we can take it from<br />
today to tomorrow to next year,” he said.<br />
Schmidt said that’s especially a concern in<br />
terms of Loup’s network. She compared it to<br />
a busy highway. Loup needs to look ahead and<br />
consider widening the information highway<br />
before traffic gets backed up.<br />
“That way it’s a better experience when<br />
people travel down that road.”<br />
INFORMATION TECHNOLOGY COSTS<br />
EMPLOYMENT PROJECTION<br />
Ed Dozler<br />
PT Security Specialist<br />
Gartner estimates global IT spending in the power<br />
and utilities market to increase by 9.9% in <strong>2024</strong><br />
to reach more than $212.6 billion, up from $193.4<br />
billion in 2023. Spending is forecast to reach an<br />
estimated $323.2 billion by 2028.<br />
<strong>—</strong> Gartner, Inc.<br />
Overall employment in computer and information<br />
technology occupations is projected to grow<br />
much faster than the average for all occupations<br />
from 2023 to 2033. About 356,700 openings are<br />
projected each year on average.<br />
<strong>—</strong> U.S. Bureau of Labor Statistics<br />
FALL <strong>2024</strong> | 9
A look back at Y2K<br />
The Y2K problems started early.<br />
It was the fault of the early computer programmers.<br />
Memory was expensive in the 1960s. To save money,<br />
they dropped the first two digits of the date. This strategy<br />
reduced the size of stored data files and databases.<br />
In the 1970s, some banks had problems with loans<br />
that extended beyond 2000.<br />
But the worry really started in 1993, when staff at<br />
the North American Aerospace Defense Command<br />
(NORAD) rolled their clocks forward to January 1, 2000.<br />
The simulation caused a temporary system blackout.<br />
In 1997, some customers were rejected at the register<br />
when the credit-card terminals incorrectly interpreted<br />
the 2000 expiration date. The machines believed<br />
the cards were expired by 97 years.<br />
As the media focused more and more on some<br />
doomsday Y2K scenarios, people began to worry. They<br />
bought generators and wood stoves and stocked up on<br />
survival food, water and guns. There were concerns<br />
about failures in air traffic control systems and the nation’s<br />
power grid.<br />
On the flip side, some local governments tried to<br />
tamp down panic, telling residents that the only real<br />
Y2K fear was fear itself.<br />
But one thing was certain <strong>—</strong> nearly every business<br />
in the country was spending time and money to<br />
analyze their machines and software to make sure they<br />
were ready.<br />
And Loup was definitely ready.<br />
The District was one of 36 utilities nationwide to<br />
undergo a federal audit by the Department of Energy.<br />
Following an evaluation at the end of July 1999, the<br />
DOE gave Loup a perfect Level 3 designation.<br />
“The favorable findings have added to my long-held<br />
confidence that Loup will be Y2K ready,” said Owen<br />
Lloyd, Loup’s Engineering manager in 1999.<br />
Lloyd prepared a report on Loup’s Y2K preparedness<br />
that was shared in the October 1999 edition of the<br />
<strong>Generator</strong>.<br />
“The prudent approach is to prepare for an outage<br />
of short duration to restore the system in the event of a<br />
cascading power outage,” he wrote.<br />
Employees completed a physical inventory of all<br />
substation, powerhouse, and office equipment to identify<br />
items that used microprocessors in their operation.<br />
They also contacted various manufacturers for confirmation<br />
that the equipment was designed or tested<br />
for Y2K compliance.<br />
Loup spent about $300,000 on hardware and software<br />
to make sure its systems were Y2K compliant.<br />
That included upgrading some equipment that was due<br />
to be replaced anyway because of age.<br />
10 | GENERATOR
Loup’s leaders planned for two types of outages. Localized<br />
outages might be caused by imbedded microprocessors<br />
that might have been overlooked. They assumed<br />
those outages could be fixed within 10 minutes.<br />
Owen wrote that a national grid blackout could occur<br />
if one utility would trip offline and cause excessive current<br />
flow on neighboring systems that would then trip<br />
offline.<br />
But local utility officials stressed these were worstcase<br />
scenarios. A wind storm would likely cause a longer<br />
outage than Y2K.<br />
Nebraska Public Power District advertised that they<br />
were Y2K ready by mid-1999. “As of June 30, 1999, all<br />
items critical or important to the operation of NPPD’s<br />
electric system are ready to operate in the Year 2000”<br />
noted an advertisement.<br />
The ad noted that NPPD began preparedness efforts<br />
in 1995, working with regional utilities, industry groups,<br />
and government agencies to ensure the reliability of the<br />
nation’s electric grid.<br />
The cost was around $10 million for the five-year<br />
project and included salaries, contractor assessments,<br />
hardware installation and new computers.<br />
It is estimated that the Y2K preparation cost $250<br />
billion worldwide.<br />
Loup had 40 employees on duty as midnight neared<br />
on Dec. 31, 1999. They were monitoring the substations<br />
and other areas.<br />
Lloyd told the Columbus Telegram that despite two<br />
years of preparation, he couldn’t guarantee that the<br />
lights wouldn’t go out due to the nature of the national<br />
grid.<br />
“That’s why Loup is having select personnel work the<br />
evening of Dec. 31,” he said. “The electric industry has<br />
prepared extensively for this event.”<br />
But as midnight struck across the country from east<br />
to west, computers controlling the nation’s power grid<br />
rolled over as they should.<br />
Other industries fared the same. There were only a<br />
few minor problems nationwide.<br />
While some joked about the hyped up non-event,<br />
supporters of the Y2K effort argued the reason things<br />
went smoothly was primarily due to the actions of computer<br />
programmers and information technology experts<br />
who worked behind the scenes.<br />
“If the year’s end was slightly anticlimactic (no Y2K<br />
catastrophe), nobody in the electric utility industry<br />
was ready to complain,” wrote then Communications<br />
Coordinator Mark Miller in the February 2000 edition of<br />
the <strong>Generator</strong>. “Sometimes boring is good, especially if<br />
it means the electricity keeps flowing without interruption.”<br />
FALL <strong>2024</strong> | 11
WHAT<br />
CAUSES<br />
ELECTRICAL<br />
OUTAGES?<br />
EQUIPMENT<br />
841 outages<br />
18.3%<br />
Region 9<br />
More than 5.3 million customers were affected by 73,694<br />
sustained outages in 2023 according to data submitted<br />
by more than 320 public power utilities to the<br />
American Public Power Association.<br />
Understanding the causes of these outages helps public<br />
power utilities identify and prioritize areas for improvement<br />
to retain their reliability edge.<br />
STORM<br />
502 outages<br />
22.2%<br />
Region 6<br />
Across all regions, public power customers experienced, on average,<br />
less than one sustained outage per year. Those outages were shorter<br />
than those of customers of other utility types.<br />
TOP 10 OUTAGE CAUSES IN 2023<br />
NATIONWIDE<br />
LOUP POWER<br />
OUTAGE CAUSE TOTAL<br />
OUTAGE CAUSE<br />
TOTAL<br />
Tree 8,503<br />
Planned Outage 93<br />
Equipment 8,205<br />
Equipment 44<br />
Squirrel 7,196<br />
Animals 19<br />
Unknown 6,992<br />
Unknown 15<br />
Storm/Weather 5,471<br />
Lightning 15<br />
Weather 4,329<br />
Tree 14<br />
Other Wildlife 4,193<br />
Storm 9<br />
Planned Equip. Replacement 2,785<br />
Wind 8<br />
Electrical Failure 2,511<br />
Auto Accident 7<br />
Bird 2,506<br />
Ice/Snow 4<br />
12 | GENERATOR
SQUIRREL<br />
1,036 outages<br />
19.2%<br />
Region 3<br />
STORM<br />
1,492 outages<br />
24.5%<br />
Region 2<br />
PLANNED<br />
EQUIP<br />
REPLACEMENT<br />
387 outages<br />
14.5%<br />
Region 8<br />
ELEC FAILURE<br />
220 outages<br />
10.4%<br />
Region 1<br />
EQUIPMENT<br />
691 outages<br />
8.6%<br />
Region 4<br />
TREES<br />
4,436 outages<br />
14.8%<br />
Region 7<br />
EQUIPMENT<br />
2,051 outages<br />
16.8%<br />
Region 5<br />
2023 Loup Power Reliability Index: 99.9953%.<br />
Outages by Month<br />
Nationwide<br />
The summer months<br />
have the highest volume<br />
of outages, with nearly<br />
35% of outages<br />
in June-August.<br />
7,000<br />
6,000<br />
5,000<br />
4,000<br />
3,000<br />
2,000<br />
1,000<br />
0<br />
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec<br />
FALL <strong>2024</strong> | 13
employee notes<br />
TONY DUBAS<br />
Journey Line Technician<br />
Tony Dubas joined<br />
Loup in 1999 as a<br />
Line Technician<br />
in the Fullerton<br />
Division and was<br />
promoted to Journey<br />
Line Technician<br />
in 2005.<br />
He is member of<br />
the crew that is<br />
responsible for<br />
the construction,<br />
operation, and<br />
maintenance of electric transmission<br />
and distribution systems and substations<br />
in the Fullerton Division.<br />
Dubas is a graduate of Fullerton High<br />
School and earned an Associate of<br />
Applied Science Degree in Utility Line<br />
from Northeast Community College.<br />
He and his wife, Jennifer, are the<br />
parents of four children: TJ, Fletcher,<br />
Cael, and Charli.<br />
SHARI CROMWELL<br />
Customer Billing Coordinator<br />
Shari Cromwell<br />
joined Loup in 2014<br />
as Customer Service<br />
Representative<br />
at the Columbus<br />
General Office.<br />
In 2017, she was<br />
promoted to Lead<br />
Customer Service<br />
Representative and<br />
was promoted to<br />
Customer Billing<br />
Coordinator earlier<br />
this year.<br />
Cromwell is responsible for reviewing<br />
and processing all of the District’s<br />
billings; coordinating readings, billings,<br />
and delinquencies; reconciling District<br />
meter inventory; and assisting staff and<br />
customers with inquiries.<br />
Cromwell is a graduate of Monroe High<br />
School. She and her husband, John,<br />
are the parents of two married children:<br />
Austin (Paige) Cromwell and Aiden<br />
(Jennifer) Cromwell; and two grandchildren,<br />
Drake and Gwendolyn.<br />
14 | GENERATOR<br />
25 YEARS<br />
10 YEARS<br />
SCOTT GOTTSCH<br />
Equipment Operator<br />
Scott Gottsch joined<br />
Loup in 1998 as a<br />
Maintenance Man at<br />
the Genoa Headworks.<br />
In 2000, he<br />
was promoted to<br />
Carpenter/Utilityman<br />
on the Canal<br />
Crew based out<br />
of the Columbus<br />
Service Center.<br />
Gottsch was<br />
promoted to<br />
Headgates Operator at the Genoa<br />
Headworks in 2008 and transferred to<br />
the position of Storekeeper I in 2016.<br />
He was promoted to Equipment Operator<br />
in 2023.<br />
In his most recent role, Gottsch operated<br />
the District’s heavy equipment<br />
and was part of the crew that performs<br />
maintenance on the canal system from<br />
Genoa to Columbus.<br />
He also worked at the two powerhouses<br />
when needed, helped build<br />
substations, and maintained District<br />
parks and lakes.<br />
Gottsch is a graduate of Monroe High<br />
School. He and his wife, Sandy, are<br />
the parents of three children: Kelly,<br />
Megan and Courtney. They have nine<br />
grandchildren.<br />
JEREMY MOORE<br />
Equipment Operator<br />
Jeremy Moore<br />
transferred to Equipment<br />
Operator at the<br />
Columbus Service<br />
Center in August.<br />
Moore joined Loup<br />
Power District as<br />
a Plant Operator<br />
in 2019. In 2023,<br />
he transferred to<br />
Utility Arborist at the<br />
Columbus Service<br />
Center and stayed<br />
in that position until this transfer.<br />
RETIRED<br />
TRANSFER<br />
In his new role, Moore operates the<br />
District’s heavy equipment and is part<br />
of the crew that performs maintenance<br />
on the canal system from Genoa to<br />
Columbus. He also works at the two<br />
powerhouses when needed, helps<br />
build substations, and maintains District<br />
parks and lakes.<br />
Moore is a graduate of Cedar Rapids<br />
High School. He and his wife, Carri,<br />
have three sons <strong>—</strong> Talon, Parker, and<br />
Barrett.<br />
ANDY ZAREK<br />
Headgates Operator<br />
Andy Zarek joined<br />
Loup in 1999 as<br />
a Maintenance<br />
Man at the Genoa<br />
Headworks. He<br />
was promoted to<br />
Equipment Operator<br />
in 2005 and was<br />
named Dredge<br />
Operator in 2015.<br />
In 2016, Zarek was<br />
promoted to his<br />
current position of<br />
Headgates Operator. His primary duty<br />
is to regulate the flow of the Loup River<br />
into the Loup Power canal at the Genoa<br />
Headworks.<br />
He is also responsible for operating<br />
the gates as well as keeping them free<br />
of ice and debris. He also oversees<br />
and assists in the maintenance of the<br />
Headworks area.<br />
Zarek is a graduate of Genoa High<br />
School. He studied Machine Tool<br />
Technology at Central Community<br />
College. He and his wife, Nichole, are<br />
the parents of two children, Keaton and<br />
Tayla.<br />
TODD DUREN<br />
Vice President of Corporate Services<br />
Todd Duren joined<br />
Loup as Vice President<br />
of Corporate<br />
Services in 2019.<br />
In this role, Duren is<br />
responsible for oversight<br />
of the following<br />
District departments<br />
<strong>—</strong> Development/<br />
Marketing, Information<br />
Technology,<br />
25 YEARS<br />
5 YEARS
Human Resources, Communications,<br />
and Safety and Training.<br />
He also oversees regulatory compliance<br />
in the HR and safety areas and<br />
provides leadership on economic<br />
development and public relations<br />
projects.<br />
Duren is a graduate of Scotus Central<br />
Catholic High School. He earned a<br />
degree in Civil Engineering from the<br />
University of Nebraska-Lincoln.<br />
He and his wife, Lisa, have three children<br />
<strong>—</strong> Anthony; Morgan; and Jared,<br />
and his wife Elizabeth.<br />
KEITH SHONKA<br />
Meter Relay and Equipment Technician Sr.<br />
Keith Shonka joined<br />
Loup in 1989 as<br />
Second Assistant<br />
Plant Operator<br />
at the Columbus<br />
Powerhouse.<br />
He was promoted<br />
to First Assistant<br />
Plant Operator in<br />
1990 and Plant<br />
Operator in 1991.<br />
He transferred to<br />
Meter Relay and<br />
Equipment Technician I in the Meter<br />
and Maintenance Department at the<br />
Columbus Service Center in 1994.<br />
He was promoted to Meter Relay and<br />
Equipment Technician Senior in 2019.<br />
35 YEARS<br />
Shonka is on the team that is responsible<br />
for installation and maintenance<br />
of substation power equipment.<br />
The team’s duties include operating<br />
equipment that switches electric power<br />
between substations and transmission<br />
lines, relay maintenance and testing,<br />
and designing substation control<br />
wiring.<br />
Shonka is a native of Surprise and a<br />
graduate of David City Aquinas High<br />
School. He holds an Associate of<br />
Applied Science Degree in Electrical<br />
Technology from Southeast Community<br />
College in Milford.<br />
Shonka and his wife, Karen, are the<br />
parents of four children: Jacob, Katie,<br />
Nicolas, and Benjamin. They have six<br />
grandchildren.<br />
BEAU SCHOMMER<br />
Journey Line Technician<br />
Beau Schommer has<br />
been promoted to<br />
Journey Line Technician<br />
at Loup Power<br />
District.<br />
Line technicians<br />
must work through a<br />
progression schedule<br />
demonstrating<br />
competence in<br />
the field in order<br />
to earn the promotion.<br />
Requirements<br />
include length of employment, work<br />
performance, supervisor’s recommendation,<br />
and test scores.<br />
PROMOTION<br />
Schommer joined Loup Power District<br />
as a Line Technician in 2019. He is a<br />
member of the crew that is responsible<br />
for the construction, operation and<br />
maintenance of electric transmission<br />
and distribution systems in the Columbus<br />
area.<br />
Schommer graduated from Norfolk<br />
Catholic High School and earned his<br />
Utility Line degree from Northeast<br />
Community College.<br />
CHRIS SHANK<br />
Civil Engineering Compliance Technician<br />
Christopher Shank joined Loup Power<br />
District as Civil Engineering Compliance<br />
Technician at the Columbus<br />
General Office in<br />
2019.<br />
In this role, he<br />
ensures Loup<br />
complies with federal<br />
and state regulatory<br />
agencies. He oversees<br />
construction<br />
and inspections of<br />
hydro projects and<br />
serves as a liason to<br />
the Federal Energy<br />
5 YEARS<br />
Regulatory Commission.<br />
His duties<br />
also include coordinating the District’s<br />
Emergency Action Plan and preparing and<br />
maintaining Engineering project reports.<br />
Shank graduated from Columbus High<br />
School and received his Bachelor of<br />
Science Degree in Fisheries and Wildlife<br />
from UNL.<br />
DEVON BORCHERS<br />
Line Technician<br />
Devon Borchers<br />
has joined Loup as<br />
a Line Technician<br />
based out of the<br />
Columbus Service<br />
Center.<br />
Borchers is a<br />
member of the crew<br />
that is responsible<br />
for the construction,<br />
operation and maintenance<br />
of electric<br />
transmission and<br />
distribution systems in the Columbus<br />
area.<br />
WELCOME<br />
He is a graduate of Scotus Central<br />
Catholic High School and earned an<br />
associate degree in utility line from<br />
Northeast Community College.<br />
Loup pays $1.3<br />
million to area<br />
communities<br />
Loup Power District delivered<br />
lease payments totaling more<br />
than $1.3 million to area<br />
communities in August.<br />
Each of these communities<br />
owns their electric distribution<br />
systems. These payments<br />
compensate them for the use<br />
of those systems for the second<br />
quarter of <strong>2024</strong>.<br />
Communities use the funds for<br />
a variety of public projects.<br />
Public power utilities provide<br />
a direct benefit to their<br />
communities in the form of<br />
payments and contributions to<br />
local and state governments.<br />
Loup Power District gives 9<br />
percent of its annual revenues<br />
back to state and local<br />
governments throughout the<br />
year.<br />
Learn more by visiting our press<br />
releases page at loup.com.<br />
SUMMER <strong>2024</strong> | 15
2404 15th Street | PO Box 988<br />
Columbus, NE 68602-0988<br />
NEBRASKA is the ONLY STATE served<br />
entirely by PUBLIC POWER electric utilities.<br />
Every year, Loup pays<br />
$5.9 MILLION<br />
to our communities<br />
(lease payments)<br />
In total, Nebraska’s<br />
electric utilities pay<br />
$100 million+ to<br />
local governments.<br />
$2.3 MILLION<br />
to our counties<br />
(in-lieu-of-tax payments)<br />
AFFORDABLE<br />
$3.56/day<br />
Average cost to power a<br />
Nebraska home and everything in it.<br />
Loup’s rates are<br />
9.5% the STATE avg<br />
30.3% the NATIONAL avg<br />
RELIABLE<br />
U.S. NEWS & WORLD REPORT ranked<br />
Nebraska first in power grid reliability<br />
in its Best States 2023 report.<br />
LOUP RELIABILITY: 99.9%<br />
ENERGY EFFICIENCY<br />
Loup partners with Nebraska Public Power<br />
District to offer energy efficiency incentives.<br />
WE PAY CUSTOMERS<br />
about $300,000 PER YEAR.