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Generator — Fall 2024

In this edition: Technology and the Utility Industry, Top Causes of Electrical Outages, and Mutual Aid to Omaha Public Power District.

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GENERA OR<br />

a publication of Loup Power District FALL <strong>2024</strong><br />

Behind the Sc<br />

Technology Power & the Resto<br />

utility industry<br />

<strong>2024</strong> Retail<br />

Top causes EnergyWise of Ince<br />

electrical outages<br />

Loup responds to mutual<br />

aid call from OPPD


BOARD OF DIRECTORS<br />

Bob Cerv<br />

Chairman<br />

Jim Donoghue<br />

First Vice Chairman<br />

Mike Fleming<br />

Second Vice Chairman<br />

Rich Aerni<br />

Secretary<br />

Dick Tooley<br />

Treasurer<br />

Alan Drozd<br />

Steve Heesacker<br />

Larry Zach<br />

EXECUTIVE STAFF<br />

Neal Suess<br />

President/CEO<br />

Walt Williams<br />

Vice President,<br />

Accounting & Finance/CFO<br />

Todd Duren<br />

Vice President,<br />

Corporate Services<br />

Korey Hobza<br />

Vice President, Engineering<br />

Dan Hellbusch<br />

Vice President, Operations<br />

The Loup <strong>Generator</strong> is<br />

published quarterly<br />

as a service for Loup<br />

employees, families,<br />

friends, and associates.<br />

For feedback, story ideas,<br />

and submissions, contact:<br />

Stacy Wemhoff<br />

Communications Coordinator<br />

402-562-5711<br />

swemhoff@loup.com<br />

Protect yourself from cyber<br />

criminals with these tips<br />

Did you know the average household with<br />

internet access owns about 17 connected<br />

devices? That figure covers a wide range of<br />

electronics, including smart phones, computers,<br />

streaming devices, smart speakers,<br />

home assistants and more. Given our<br />

increasing reliance on internet-connected<br />

technologies, the likelihood of cyber threats<br />

is ever-present.<br />

Loup Power District is committed to ensuring<br />

our local system is safe and secure. We<br />

routinely monitor and manage cyber risks,<br />

and we work together with other utilities to<br />

share the latest advancements in cybersecurity<br />

measures that make us stronger.<br />

October is National Cybersecurity Month,<br />

and while good cyber hygiene should be<br />

practiced year-round, we’d like to share a<br />

few cybersecurity tips to help you bolster<br />

your online safety.<br />

Here are four easy ways to boost your<br />

cyber hygiene:<br />

Enable multi-factor authentication.<br />

Also known as two-step verification,<br />

multi-factor authentication adds a second<br />

step when logging into an account to increase<br />

security. This second step might mean<br />

answering a security question or receiving<br />

an email or text code. This additional step<br />

makes it twice as hard for cyber criminals<br />

to access your account. Not every account<br />

offers multi-factor authentication, but it’s<br />

becoming increasingly popular and should be<br />

utilized when available.<br />

Use strong passwords.<br />

Remember, passwords are the “keys” to<br />

your personal home online. Your passwords<br />

should always be long, unique, and complex.<br />

Create passwords using at least 12 characters<br />

with a combination of uppercase and lowercase<br />

letters, numbers and special characters.<br />

If you have a lot of accounts, consider using<br />

a password manager app to store them easily<br />

and securely in one place.<br />

Update software.<br />

It may seem obvious, but regularly updating<br />

software is one of the easiest ways to<br />

keep your personal information secure. Most<br />

companies provide automatic updates and<br />

will send reminders so you can easily install<br />

the update. If you’re not receiving automatic<br />

software updates, set a reminder to do so<br />

quarterly. Be aware that some cyber criminals<br />

will send fake updates; these typically<br />

appear as a pop-up window when visiting<br />

a website. Use good judgement and always<br />

think before you click.<br />

Recognize and report phishing attacks.<br />

Don’t take the bait when cyber criminals<br />

go phishing. The signs of a phishing attack<br />

can be subtle, so take the extra time to thoroughly<br />

inspect emails. Most phishing emails<br />

include offers that are too good to be true, an<br />

urgent or alarming tone, misspellings and<br />

poorly-crafted language, ambiguous greetings,<br />

strange requests, or an email address<br />

that doesn’t match the company it’s coming<br />

from. Most platforms like Outlook, Gmail,<br />

and Mac Mail allow users to report phishing<br />

emails. If you suspect a phishing attempt,<br />

take an extra minute to report it.<br />

Visit www.staysafeonline.org for additional<br />

cybersecurity tips.<br />

2 | GENERATOR<br />

ON THE COVER: OPPD’s mutual aid staging area at Baxter Arena. Courtesy photo: Omaha Public Power District.


president’s message<br />

NPPD financing needs tied<br />

to wholesale contract length<br />

Over the past several months, Loup Power<br />

District, along with other wholesale customers<br />

of Nebraska Public Power District (NPPD),<br />

have been working on economic development<br />

efforts to bring several large energy users to<br />

Nebraska.<br />

Nebraska’s low-cost power and central<br />

location are two of the main reasons for this<br />

economic development growth.<br />

Because of this, NPPD has been working with<br />

its wholesale customers on new wholesale<br />

power contracts and new load growth<br />

procedures. NPPD’s estimates project the need<br />

for substantial new generation growth over the<br />

next 10–15 years.<br />

In order to finance these new generation<br />

additions, NPPD believes the need for new<br />

wholesale power contracts with longer<br />

termination provisions are necessary.<br />

Finance discussions with NPPD have been<br />

at the forefront of the new wholesale power<br />

contract discussions, and there have been<br />

many different ideas put forward by both<br />

NPPD and the wholesale customers.<br />

The current wholesale power contract is set to<br />

expire in 2036, although there are provisions<br />

to extend that deadline.<br />

Many people wonder why financing needs to<br />

be tied to the length of the wholesale contract.<br />

The main reason is to have a revenue stream<br />

to pay for the debt service associated with any<br />

bond financing.<br />

With new generation to come online, it is<br />

preferred to tie financing to the useful life of<br />

this new generation, generally set for thirty<br />

years. Hopefully, most of this generation will<br />

last longer than thirty years, but the 30-year<br />

financing life is typical for generation-type<br />

assets.<br />

As an example, the Gerald Gentleman Station<br />

has been in operation since 1979 (Unit 2 went<br />

online in 1982), so you can see that these<br />

two units, which have been the workhorse of<br />

the NPPD fleet, have lasted for more than 40<br />

years. Another example is the Cooper Nuclear<br />

Station, which went online in the early 1970s,<br />

and has been generating for more than 50<br />

years.<br />

These are unique examples, and it is not<br />

expected that new generating units will be the<br />

heavy-duty operators that NPPD currently has<br />

in their fleet. NPPD also hopes GGS and CNS<br />

will last a very long time. All these decisions<br />

and discussions are part of the long-term<br />

solution that NPPD is working on with its<br />

customers.<br />

Contract negotiations will continue<br />

throughout the rest of <strong>2024</strong>, and will hopefully<br />

reach a conclusion within the next several<br />

months. We will keep everyone updated as we<br />

near completion.<br />

Loup Power District is committed to finding<br />

the best solution for all of Loup’s customers<br />

and we work every day at doing what is best for<br />

the entire Loup service area.<br />

NEAL SUESS<br />

President/CEO<br />

FALL <strong>2024</strong> | 3


Loup responds to mutual<br />

aid call from OPPD<br />

OPPD's staging area at Baxter Arena. Courtesy photo: Omaha Public Power District.<br />

The US National Weather Service<br />

warned of stormy weather early in the<br />

day on July 31.<br />

By early afternoon, meteorologists<br />

warned that storms were intensifying<br />

in south central Nebraska and would<br />

likely hit the Omaha and Lincoln areas<br />

by early afternoon.<br />

Their predictions were right.<br />

Winds topping 90 miles per hour hit<br />

the Omaha metro around dinner time.<br />

At 8:30 p.m., Omaha Public Power<br />

District announced that nearly<br />

221,000 customers were without<br />

power. It was also the largest outage in<br />

the utility's history.<br />

OPPD immediately launched a<br />

historic restoration operation with a<br />

team of 1,500 employees, retirees, and<br />

mutual aid responders.<br />

4 | GENERATOR


WHAT IS<br />

MUTUAL AID?<br />

Mutual aid is at the heart of what<br />

public power does. At its core,<br />

it’s about neighbors helping<br />

neighbors<strong>—</strong>even when our<br />

neighbor is a fellow utility hundreds<br />

(or even thousands) of miles away.<br />

The American Public Power<br />

Association, together with state<br />

and regional public power utilities<br />

and organizations, coordinates the<br />

mutual aid network for the nation’s<br />

public power utilities.<br />

Utilities that want to give and get<br />

help for power restoration after a<br />

disaster sign up to participate. The<br />

network includes more than 1,100<br />

utilities across the country.<br />

The network also maintains a list of<br />

independent contractors that can<br />

be called upon when extra help is<br />

needed.<br />

When a major disaster hits a utility’s<br />

territory and the utility knows that its<br />

own crews and equipment won’t be<br />

enough to restore power quickly, it<br />

calls for mutual aid.<br />

The utility provides its best estimate<br />

of how many people it needs. It also<br />

specifies equipment and material<br />

needs. Other utilities in the network<br />

respond with what they can offer.<br />

The actual dispatch and movement<br />

of crews from different utilities is<br />

coordinated by utility and public<br />

power association personnel who<br />

volunteer as regional and national<br />

mutual aid coordinators. Such<br />

efforts require substantial logistics<br />

management.<br />

The utility that is requesting mutual<br />

aid must make arrangements to<br />

house, feed, and care for the crews<br />

that come in from outside, and<br />

provide them the necessary work/<br />

safety briefings to do their jobs<br />

effectively.<br />

Requesting utilities generally send<br />

their own employees out to support<br />

visiting crews.<br />

Who pays for mutual aid? Typically,<br />

a public power utility requesting<br />

help pays other utilities that send<br />

help. Rates are determined through<br />

agreements that are put in place<br />

well in advance of a disaster.<br />

Left: Line Technician Connor Neal. Right: Crew Leader Andy Wallin and Journey Line Tech Trey<br />

Hamling. Photos by Dominic Zoucha.<br />

Employees spend week in Omaha<br />

Following OPPD's mutual aid<br />

request, Loup managers determined<br />

how many employees they could spare<br />

and then asked for volunteers.<br />

Twenty-three Loup employees<br />

agreed to travel to Omaha to help<br />

restore power, leaving at 5 a.m. the<br />

morning after the storm.<br />

They met up with other aid workers<br />

and OPPD employees at a massive<br />

staging area located at Baxter Arena.<br />

“I'd never seen anything like that,”<br />

said Joe Hubenka, Humphrey Local<br />

Superintendent.<br />

All the mutual aid crews <strong>—</strong>which<br />

topped out at 175 <strong>—</strong> gathered at the<br />

arena each morning at 6 a.m.<br />

They ate breakfast and got instructions<br />

from their external crew coordinator,<br />

also known as a “bird dog.”<br />

Then they grabbed a cold lunch and<br />

headed out to work a 16-hour day.<br />

Loup's employees immediately<br />

realized how different this restoration<br />

would be than many in their own service<br />

area due to the amount of downed<br />

trees and trouble getting to poles.<br />

“Almost every pole we changed was<br />

in the right-of-way where there were<br />

no alleys,” Hubenka said.<br />

He said many back yards were facing<br />

each other and it was difficult to<br />

get to the lines and poles.<br />

Journey Line Technician Brandon<br />

Ramaekers said some poles took a half<br />

day to replace because it was difficult<br />

and sometimes impossible to get large<br />

equipment to the area.<br />

That resulted in hand-digging<br />

some pole holes.<br />

Journey Line Technician Tommy<br />

Wemhoff added that some alleys were<br />

washed out and overgrown which<br />

made if difficult to get Loup's big<br />

trucks around.<br />

A few residents gave Loup's crews<br />

permission to remove fences or drive<br />

on the lawn in order to help them<br />

restore power more quickly.<br />

Arborist Lead Trent Konwinski said<br />

this storm demonstrated the importance<br />

of tree trimming and maintenance<br />

<strong>—</strong> both by utilities and homeowners.<br />

“No one worries that their trees are<br />

close to the power lines until there’s a<br />

storm,” he said.<br />

Loup’s employees noticed quite a<br />

few of the trees that came down were<br />

likely volunteer trees in alleys and<br />

fencelines.<br />

Crew Leader Mike Brabec said most<br />

residents were happy to see their<br />

trucks pull up in the neighborhood.<br />

But sometimes they noticed that<br />

workers were waiting in trucks. That's<br />

simply because they were waiting on<br />

the go-ahead to continue working.<br />

“We were waiting on dispatch to<br />

make sure no one else is in our area,”<br />

he said.<br />

Mutual aid crews could only work<br />

on their circuit. That meant that one<br />

neighbor sometimes got power<br />

restored while another had to wait.<br />

Loup employees explained the<br />

process if questioned by OPPD customers.<br />

<strong>—</strong> continued on page 6.<br />

FALL <strong>2024</strong> | 5


“It does slow work down a bit in<br />

terms of getting people back on, but<br />

they have to do it for our safety and<br />

for everybody else’s safety,” said Crew<br />

Leader Andy Wallin.<br />

The high temperatures were also a<br />

factor early on, with highs reaching<br />

the upper 90s during the first few days<br />

of restoration work.<br />

The crews worked each night until<br />

about 8 p.m. before getting supper.<br />

Their bird dog wanted them at their<br />

hotel by 10 p.m., but sometimes it was<br />

later.<br />

They would get some rest before<br />

getting up at 5 a.m. to do it all again.<br />

OPPD had hundreds of employees<br />

working behind the scenes. Many<br />

coordinated hotel rooms, meals, and<br />

snacks. Dozens of employees volunteered<br />

to do laundry for the crews.<br />

Wemhoff said the amount of work<br />

that went into coordinating the restoration<br />

effort and caring for mutual<br />

aid workers was impressive <strong>—</strong> especially<br />

since it was done overnight. “I<br />

thought OPPD did a great job,” he said.<br />

Journey Line Technician Jared<br />

Hoefelman said he chose to volunteer<br />

to help OPPD for several reasons. “It's<br />

a good change of pace,” he said.<br />

He thought it was interesting to see<br />

how another utility handles things and<br />

he enjoyed the challenge of restoring<br />

power in difficult areas.<br />

“We climbed more in the past two<br />

weeks than we have in the last six to<br />

eight months,” he said.<br />

Journey Line Technician Cameron<br />

Knopik works in Loup's Albion Division.<br />

He really enjoyed the comaraderie<br />

that came with working long days<br />

with coworkers from the Columbus<br />

and Fullerton Divisions.<br />

Wallin said the best part of working<br />

on a mutual aid crew is the gratitude<br />

when people get their power back on.<br />

“It’s pretty neat when you energize<br />

a neighborhood and there are about<br />

20 people outside clapping, thanking<br />

us, running up to shake our hands,”<br />

Wallin said.<br />

“It’s makes it all worth it. All your<br />

hard work is going somewhere.”<br />

Journey Line Technician Jared Hoefelman.<br />

Photo by Connor Neal.<br />

OPPD estimates the storm cost at $30 million. That price tag includes equipment such as poles, transformers, crossarms, and<br />

wire; damage to OPPD property; plus mutual aid and OPPD staff and crew pay for all the people working out in the field and<br />

behind the scenes. They are expecting that the Federal Emergency Management Agency (FEMA) will cover much of the cost.<br />

6 | GENERATOR<br />

Aerial view of OPPD's staging area at Baxter Arena.<br />

Courtesy photo: Omaha Public Power District.


Many of the damaged poles and downed tree limbs were in backyards that were difficult to access with large equipment.<br />

Photos by Brandon Ramaekers.<br />

Left: Crew Leader Andy Wallin and Journey Line Tech Trey Hamling.<br />

Photo by Cam Knopik.<br />

Above: Loup crews work in a damaged Omaha neighborhood.<br />

Photo by Dominic Zoucha.<br />

FALL <strong>2024</strong> | 7


IT Department evolves<br />

alongside technology<br />

Twenty years ago, Loup had a handful of computers<br />

and just a few shared dial-up internet lines.<br />

In 2001, Matt Swackhamer joined the District as<br />

Supervisor of Information Services.<br />

He and Marie Zach, who was then Data Processor,<br />

worked together to assist employees with access<br />

to technology.<br />

They helped the accounting department with<br />

billing, meter reading, and completing manual<br />

backups. Most of Loup’s offices outside of Columbus<br />

had no computers so they relied on the department<br />

for printing of weekly reports.<br />

Zach also posted every mailed in payment manually.<br />

Today, the Information Technology (IT) department<br />

has four full-time employees and one<br />

part-time employee. The reason is simple: every<br />

employee at Loup relies on technology in one way<br />

or another.<br />

“Ultimately it’s our job to help everyone else<br />

do their job better in regard to technology,” said<br />

Renae Schmidt, IT Systems Coordinator. “We have<br />

to make sure their technology works for them when<br />

they need to use it.”<br />

She said that IT employees used to help out with<br />

more basic tasks like printer problems and internet<br />

maintenance.<br />

And most of those time-consuming manual<br />

tasks<strong>—</strong> like sending out bills and processing payments<br />

<strong>—</strong> have been outsourced or made easier<br />

through technology and automation.<br />

Even so, the evolution of technology means<br />

that IT must now assist every Loup employee. The<br />

department helps support systems used by Meter<br />

Maintenance including the Supervisory Control and<br />

Data Acquisition (SCADA) system. IT helps maintain<br />

iPads that Line Technicians use for outage mapping<br />

and note taking. They ensure the network is working<br />

properly so Engineering employees can update<br />

District maps. And those are just a few examples.<br />

In many ways, the IT department’s customers<br />

are its coworkers.<br />

“We have to partner with everybody now,”<br />

Schmidt said.<br />

Computer Support Specialist Michael Jones said<br />

there have been a lot of maintenance items added<br />

to the IT department responsibility list since he<br />

started in 2009.<br />

8 | GENERATOR


Matt Swackhamer<br />

IT Manager<br />

Renae Schmidt<br />

IT Systems Coordinator<br />

ABOVE: IT Systems Coordinator Renae Schmidt and It Manager Matt Swackhamer work in<br />

the server room at the Columbus Service Center.<br />

PAGE 8: IT Network Coordinator Caleb Bundy configures a network switch.<br />

Michael Jones<br />

Comp. Support Specialist<br />

Caleb Bundy<br />

IT Network Coordinator<br />

This includes a multitude of cell phones,<br />

computers, and printers. In addition, there are<br />

now door badge readers, surveillance cameras,<br />

wi-fi hotspots, and gas pumps that are hooked<br />

up to the District’s network.<br />

“Every year we add things to our support<br />

network,” Schmidt said.<br />

In addition to making sure those items are<br />

working properly, IT employees need to make<br />

sure the technology is always up to date and<br />

employees are trained on how to use it.<br />

Internet security and availability is also a<br />

high priority for the Department.<br />

IT Network Coordinator Caleb Bundy and<br />

Part-Time Security Specialist Ed Dozler both<br />

noted the increasing cybersecurity threats to<br />

businesses and individuals.<br />

“The more we rely on the internet, the more<br />

important it is to recognize what is safe and<br />

what poses a threat,” Dozler said.<br />

Improving security can sometimes be a<br />

frustration for employees because they need to<br />

take extra steps to do their jobs.<br />

“We have to find the right balance between<br />

keeping the network secure and making sure<br />

employees can do what they need to,” Schmidt<br />

said.<br />

Swackhamer said it can be difficult to predict<br />

the future in terms of technology. Still, he<br />

does his best to look forward and consider how<br />

Loup can continue to evolve and prepare.<br />

“We want to make sure we can take it from<br />

today to tomorrow to next year,” he said.<br />

Schmidt said that’s especially a concern in<br />

terms of Loup’s network. She compared it to<br />

a busy highway. Loup needs to look ahead and<br />

consider widening the information highway<br />

before traffic gets backed up.<br />

“That way it’s a better experience when<br />

people travel down that road.”<br />

INFORMATION TECHNOLOGY COSTS<br />

EMPLOYMENT PROJECTION<br />

Ed Dozler<br />

PT Security Specialist<br />

Gartner estimates global IT spending in the power<br />

and utilities market to increase by 9.9% in <strong>2024</strong><br />

to reach more than $212.6 billion, up from $193.4<br />

billion in 2023. Spending is forecast to reach an<br />

estimated $323.2 billion by 2028.<br />

<strong>—</strong> Gartner, Inc.<br />

Overall employment in computer and information<br />

technology occupations is projected to grow<br />

much faster than the average for all occupations<br />

from 2023 to 2033. About 356,700 openings are<br />

projected each year on average.<br />

<strong>—</strong> U.S. Bureau of Labor Statistics<br />

FALL <strong>2024</strong> | 9


A look back at Y2K<br />

The Y2K problems started early.<br />

It was the fault of the early computer programmers.<br />

Memory was expensive in the 1960s. To save money,<br />

they dropped the first two digits of the date. This strategy<br />

reduced the size of stored data files and databases.<br />

In the 1970s, some banks had problems with loans<br />

that extended beyond 2000.<br />

But the worry really started in 1993, when staff at<br />

the North American Aerospace Defense Command<br />

(NORAD) rolled their clocks forward to January 1, 2000.<br />

The simulation caused a temporary system blackout.<br />

In 1997, some customers were rejected at the register<br />

when the credit-card terminals incorrectly interpreted<br />

the 2000 expiration date. The machines believed<br />

the cards were expired by 97 years.<br />

As the media focused more and more on some<br />

doomsday Y2K scenarios, people began to worry. They<br />

bought generators and wood stoves and stocked up on<br />

survival food, water and guns. There were concerns<br />

about failures in air traffic control systems and the nation’s<br />

power grid.<br />

On the flip side, some local governments tried to<br />

tamp down panic, telling residents that the only real<br />

Y2K fear was fear itself.<br />

But one thing was certain <strong>—</strong> nearly every business<br />

in the country was spending time and money to<br />

analyze their machines and software to make sure they<br />

were ready.<br />

And Loup was definitely ready.<br />

The District was one of 36 utilities nationwide to<br />

undergo a federal audit by the Department of Energy.<br />

Following an evaluation at the end of July 1999, the<br />

DOE gave Loup a perfect Level 3 designation.<br />

“The favorable findings have added to my long-held<br />

confidence that Loup will be Y2K ready,” said Owen<br />

Lloyd, Loup’s Engineering manager in 1999.<br />

Lloyd prepared a report on Loup’s Y2K preparedness<br />

that was shared in the October 1999 edition of the<br />

<strong>Generator</strong>.<br />

“The prudent approach is to prepare for an outage<br />

of short duration to restore the system in the event of a<br />

cascading power outage,” he wrote.<br />

Employees completed a physical inventory of all<br />

substation, powerhouse, and office equipment to identify<br />

items that used microprocessors in their operation.<br />

They also contacted various manufacturers for confirmation<br />

that the equipment was designed or tested<br />

for Y2K compliance.<br />

Loup spent about $300,000 on hardware and software<br />

to make sure its systems were Y2K compliant.<br />

That included upgrading some equipment that was due<br />

to be replaced anyway because of age.<br />

10 | GENERATOR


Loup’s leaders planned for two types of outages. Localized<br />

outages might be caused by imbedded microprocessors<br />

that might have been overlooked. They assumed<br />

those outages could be fixed within 10 minutes.<br />

Owen wrote that a national grid blackout could occur<br />

if one utility would trip offline and cause excessive current<br />

flow on neighboring systems that would then trip<br />

offline.<br />

But local utility officials stressed these were worstcase<br />

scenarios. A wind storm would likely cause a longer<br />

outage than Y2K.<br />

Nebraska Public Power District advertised that they<br />

were Y2K ready by mid-1999. “As of June 30, 1999, all<br />

items critical or important to the operation of NPPD’s<br />

electric system are ready to operate in the Year 2000”<br />

noted an advertisement.<br />

The ad noted that NPPD began preparedness efforts<br />

in 1995, working with regional utilities, industry groups,<br />

and government agencies to ensure the reliability of the<br />

nation’s electric grid.<br />

The cost was around $10 million for the five-year<br />

project and included salaries, contractor assessments,<br />

hardware installation and new computers.<br />

It is estimated that the Y2K preparation cost $250<br />

billion worldwide.<br />

Loup had 40 employees on duty as midnight neared<br />

on Dec. 31, 1999. They were monitoring the substations<br />

and other areas.<br />

Lloyd told the Columbus Telegram that despite two<br />

years of preparation, he couldn’t guarantee that the<br />

lights wouldn’t go out due to the nature of the national<br />

grid.<br />

“That’s why Loup is having select personnel work the<br />

evening of Dec. 31,” he said. “The electric industry has<br />

prepared extensively for this event.”<br />

But as midnight struck across the country from east<br />

to west, computers controlling the nation’s power grid<br />

rolled over as they should.<br />

Other industries fared the same. There were only a<br />

few minor problems nationwide.<br />

While some joked about the hyped up non-event,<br />

supporters of the Y2K effort argued the reason things<br />

went smoothly was primarily due to the actions of computer<br />

programmers and information technology experts<br />

who worked behind the scenes.<br />

“If the year’s end was slightly anticlimactic (no Y2K<br />

catastrophe), nobody in the electric utility industry<br />

was ready to complain,” wrote then Communications<br />

Coordinator Mark Miller in the February 2000 edition of<br />

the <strong>Generator</strong>. “Sometimes boring is good, especially if<br />

it means the electricity keeps flowing without interruption.”<br />

FALL <strong>2024</strong> | 11


WHAT<br />

CAUSES<br />

ELECTRICAL<br />

OUTAGES?<br />

EQUIPMENT<br />

841 outages<br />

18.3%<br />

Region 9<br />

More than 5.3 million customers were affected by 73,694<br />

sustained outages in 2023 according to data submitted<br />

by more than 320 public power utilities to the<br />

American Public Power Association.<br />

Understanding the causes of these outages helps public<br />

power utilities identify and prioritize areas for improvement<br />

to retain their reliability edge.<br />

STORM<br />

502 outages<br />

22.2%<br />

Region 6<br />

Across all regions, public power customers experienced, on average,<br />

less than one sustained outage per year. Those outages were shorter<br />

than those of customers of other utility types.<br />

TOP 10 OUTAGE CAUSES IN 2023<br />

NATIONWIDE<br />

LOUP POWER<br />

OUTAGE CAUSE TOTAL<br />

OUTAGE CAUSE<br />

TOTAL<br />

Tree 8,503<br />

Planned Outage 93<br />

Equipment 8,205<br />

Equipment 44<br />

Squirrel 7,196<br />

Animals 19<br />

Unknown 6,992<br />

Unknown 15<br />

Storm/Weather 5,471<br />

Lightning 15<br />

Weather 4,329<br />

Tree 14<br />

Other Wildlife 4,193<br />

Storm 9<br />

Planned Equip. Replacement 2,785<br />

Wind 8<br />

Electrical Failure 2,511<br />

Auto Accident 7<br />

Bird 2,506<br />

Ice/Snow 4<br />

12 | GENERATOR


SQUIRREL<br />

1,036 outages<br />

19.2%<br />

Region 3<br />

STORM<br />

1,492 outages<br />

24.5%<br />

Region 2<br />

PLANNED<br />

EQUIP<br />

REPLACEMENT<br />

387 outages<br />

14.5%<br />

Region 8<br />

ELEC FAILURE<br />

220 outages<br />

10.4%<br />

Region 1<br />

EQUIPMENT<br />

691 outages<br />

8.6%<br />

Region 4<br />

TREES<br />

4,436 outages<br />

14.8%<br />

Region 7<br />

EQUIPMENT<br />

2,051 outages<br />

16.8%<br />

Region 5<br />

2023 Loup Power Reliability Index: 99.9953%.<br />

Outages by Month<br />

Nationwide<br />

The summer months<br />

have the highest volume<br />

of outages, with nearly<br />

35% of outages<br />

in June-August.<br />

7,000<br />

6,000<br />

5,000<br />

4,000<br />

3,000<br />

2,000<br />

1,000<br />

0<br />

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec<br />

FALL <strong>2024</strong> | 13


employee notes<br />

TONY DUBAS<br />

Journey Line Technician<br />

Tony Dubas joined<br />

Loup in 1999 as a<br />

Line Technician<br />

in the Fullerton<br />

Division and was<br />

promoted to Journey<br />

Line Technician<br />

in 2005.<br />

He is member of<br />

the crew that is<br />

responsible for<br />

the construction,<br />

operation, and<br />

maintenance of electric transmission<br />

and distribution systems and substations<br />

in the Fullerton Division.<br />

Dubas is a graduate of Fullerton High<br />

School and earned an Associate of<br />

Applied Science Degree in Utility Line<br />

from Northeast Community College.<br />

He and his wife, Jennifer, are the<br />

parents of four children: TJ, Fletcher,<br />

Cael, and Charli.<br />

SHARI CROMWELL<br />

Customer Billing Coordinator<br />

Shari Cromwell<br />

joined Loup in 2014<br />

as Customer Service<br />

Representative<br />

at the Columbus<br />

General Office.<br />

In 2017, she was<br />

promoted to Lead<br />

Customer Service<br />

Representative and<br />

was promoted to<br />

Customer Billing<br />

Coordinator earlier<br />

this year.<br />

Cromwell is responsible for reviewing<br />

and processing all of the District’s<br />

billings; coordinating readings, billings,<br />

and delinquencies; reconciling District<br />

meter inventory; and assisting staff and<br />

customers with inquiries.<br />

Cromwell is a graduate of Monroe High<br />

School. She and her husband, John,<br />

are the parents of two married children:<br />

Austin (Paige) Cromwell and Aiden<br />

(Jennifer) Cromwell; and two grandchildren,<br />

Drake and Gwendolyn.<br />

14 | GENERATOR<br />

25 YEARS<br />

10 YEARS<br />

SCOTT GOTTSCH<br />

Equipment Operator<br />

Scott Gottsch joined<br />

Loup in 1998 as a<br />

Maintenance Man at<br />

the Genoa Headworks.<br />

In 2000, he<br />

was promoted to<br />

Carpenter/Utilityman<br />

on the Canal<br />

Crew based out<br />

of the Columbus<br />

Service Center.<br />

Gottsch was<br />

promoted to<br />

Headgates Operator at the Genoa<br />

Headworks in 2008 and transferred to<br />

the position of Storekeeper I in 2016.<br />

He was promoted to Equipment Operator<br />

in 2023.<br />

In his most recent role, Gottsch operated<br />

the District’s heavy equipment<br />

and was part of the crew that performs<br />

maintenance on the canal system from<br />

Genoa to Columbus.<br />

He also worked at the two powerhouses<br />

when needed, helped build<br />

substations, and maintained District<br />

parks and lakes.<br />

Gottsch is a graduate of Monroe High<br />

School. He and his wife, Sandy, are<br />

the parents of three children: Kelly,<br />

Megan and Courtney. They have nine<br />

grandchildren.<br />

JEREMY MOORE<br />

Equipment Operator<br />

Jeremy Moore<br />

transferred to Equipment<br />

Operator at the<br />

Columbus Service<br />

Center in August.<br />

Moore joined Loup<br />

Power District as<br />

a Plant Operator<br />

in 2019. In 2023,<br />

he transferred to<br />

Utility Arborist at the<br />

Columbus Service<br />

Center and stayed<br />

in that position until this transfer.<br />

RETIRED<br />

TRANSFER<br />

In his new role, Moore operates the<br />

District’s heavy equipment and is part<br />

of the crew that performs maintenance<br />

on the canal system from Genoa to<br />

Columbus. He also works at the two<br />

powerhouses when needed, helps<br />

build substations, and maintains District<br />

parks and lakes.<br />

Moore is a graduate of Cedar Rapids<br />

High School. He and his wife, Carri,<br />

have three sons <strong>—</strong> Talon, Parker, and<br />

Barrett.<br />

ANDY ZAREK<br />

Headgates Operator<br />

Andy Zarek joined<br />

Loup in 1999 as<br />

a Maintenance<br />

Man at the Genoa<br />

Headworks. He<br />

was promoted to<br />

Equipment Operator<br />

in 2005 and was<br />

named Dredge<br />

Operator in 2015.<br />

In 2016, Zarek was<br />

promoted to his<br />

current position of<br />

Headgates Operator. His primary duty<br />

is to regulate the flow of the Loup River<br />

into the Loup Power canal at the Genoa<br />

Headworks.<br />

He is also responsible for operating<br />

the gates as well as keeping them free<br />

of ice and debris. He also oversees<br />

and assists in the maintenance of the<br />

Headworks area.<br />

Zarek is a graduate of Genoa High<br />

School. He studied Machine Tool<br />

Technology at Central Community<br />

College. He and his wife, Nichole, are<br />

the parents of two children, Keaton and<br />

Tayla.<br />

TODD DUREN<br />

Vice President of Corporate Services<br />

Todd Duren joined<br />

Loup as Vice President<br />

of Corporate<br />

Services in 2019.<br />

In this role, Duren is<br />

responsible for oversight<br />

of the following<br />

District departments<br />

<strong>—</strong> Development/<br />

Marketing, Information<br />

Technology,<br />

25 YEARS<br />

5 YEARS


Human Resources, Communications,<br />

and Safety and Training.<br />

He also oversees regulatory compliance<br />

in the HR and safety areas and<br />

provides leadership on economic<br />

development and public relations<br />

projects.<br />

Duren is a graduate of Scotus Central<br />

Catholic High School. He earned a<br />

degree in Civil Engineering from the<br />

University of Nebraska-Lincoln.<br />

He and his wife, Lisa, have three children<br />

<strong>—</strong> Anthony; Morgan; and Jared,<br />

and his wife Elizabeth.<br />

KEITH SHONKA<br />

Meter Relay and Equipment Technician Sr.<br />

Keith Shonka joined<br />

Loup in 1989 as<br />

Second Assistant<br />

Plant Operator<br />

at the Columbus<br />

Powerhouse.<br />

He was promoted<br />

to First Assistant<br />

Plant Operator in<br />

1990 and Plant<br />

Operator in 1991.<br />

He transferred to<br />

Meter Relay and<br />

Equipment Technician I in the Meter<br />

and Maintenance Department at the<br />

Columbus Service Center in 1994.<br />

He was promoted to Meter Relay and<br />

Equipment Technician Senior in 2019.<br />

35 YEARS<br />

Shonka is on the team that is responsible<br />

for installation and maintenance<br />

of substation power equipment.<br />

The team’s duties include operating<br />

equipment that switches electric power<br />

between substations and transmission<br />

lines, relay maintenance and testing,<br />

and designing substation control<br />

wiring.<br />

Shonka is a native of Surprise and a<br />

graduate of David City Aquinas High<br />

School. He holds an Associate of<br />

Applied Science Degree in Electrical<br />

Technology from Southeast Community<br />

College in Milford.<br />

Shonka and his wife, Karen, are the<br />

parents of four children: Jacob, Katie,<br />

Nicolas, and Benjamin. They have six<br />

grandchildren.<br />

BEAU SCHOMMER<br />

Journey Line Technician<br />

Beau Schommer has<br />

been promoted to<br />

Journey Line Technician<br />

at Loup Power<br />

District.<br />

Line technicians<br />

must work through a<br />

progression schedule<br />

demonstrating<br />

competence in<br />

the field in order<br />

to earn the promotion.<br />

Requirements<br />

include length of employment, work<br />

performance, supervisor’s recommendation,<br />

and test scores.<br />

PROMOTION<br />

Schommer joined Loup Power District<br />

as a Line Technician in 2019. He is a<br />

member of the crew that is responsible<br />

for the construction, operation and<br />

maintenance of electric transmission<br />

and distribution systems in the Columbus<br />

area.<br />

Schommer graduated from Norfolk<br />

Catholic High School and earned his<br />

Utility Line degree from Northeast<br />

Community College.<br />

CHRIS SHANK<br />

Civil Engineering Compliance Technician<br />

Christopher Shank joined Loup Power<br />

District as Civil Engineering Compliance<br />

Technician at the Columbus<br />

General Office in<br />

2019.<br />

In this role, he<br />

ensures Loup<br />

complies with federal<br />

and state regulatory<br />

agencies. He oversees<br />

construction<br />

and inspections of<br />

hydro projects and<br />

serves as a liason to<br />

the Federal Energy<br />

5 YEARS<br />

Regulatory Commission.<br />

His duties<br />

also include coordinating the District’s<br />

Emergency Action Plan and preparing and<br />

maintaining Engineering project reports.<br />

Shank graduated from Columbus High<br />

School and received his Bachelor of<br />

Science Degree in Fisheries and Wildlife<br />

from UNL.<br />

DEVON BORCHERS<br />

Line Technician<br />

Devon Borchers<br />

has joined Loup as<br />

a Line Technician<br />

based out of the<br />

Columbus Service<br />

Center.<br />

Borchers is a<br />

member of the crew<br />

that is responsible<br />

for the construction,<br />

operation and maintenance<br />

of electric<br />

transmission and<br />

distribution systems in the Columbus<br />

area.<br />

WELCOME<br />

He is a graduate of Scotus Central<br />

Catholic High School and earned an<br />

associate degree in utility line from<br />

Northeast Community College.<br />

Loup pays $1.3<br />

million to area<br />

communities<br />

Loup Power District delivered<br />

lease payments totaling more<br />

than $1.3 million to area<br />

communities in August.<br />

Each of these communities<br />

owns their electric distribution<br />

systems. These payments<br />

compensate them for the use<br />

of those systems for the second<br />

quarter of <strong>2024</strong>.<br />

Communities use the funds for<br />

a variety of public projects.<br />

Public power utilities provide<br />

a direct benefit to their<br />

communities in the form of<br />

payments and contributions to<br />

local and state governments.<br />

Loup Power District gives 9<br />

percent of its annual revenues<br />

back to state and local<br />

governments throughout the<br />

year.<br />

Learn more by visiting our press<br />

releases page at loup.com.<br />

SUMMER <strong>2024</strong> | 15


2404 15th Street | PO Box 988<br />

Columbus, NE 68602-0988<br />

NEBRASKA is the ONLY STATE served<br />

entirely by PUBLIC POWER electric utilities.<br />

Every year, Loup pays<br />

$5.9 MILLION<br />

to our communities<br />

(lease payments)<br />

In total, Nebraska’s<br />

electric utilities pay<br />

$100 million+ to<br />

local governments.<br />

$2.3 MILLION<br />

to our counties<br />

(in-lieu-of-tax payments)<br />

AFFORDABLE<br />

$3.56/day<br />

Average cost to power a<br />

Nebraska home and everything in it.<br />

Loup’s rates are<br />

9.5% the STATE avg<br />

30.3% the NATIONAL avg<br />

RELIABLE<br />

U.S. NEWS & WORLD REPORT ranked<br />

Nebraska first in power grid reliability<br />

in its Best States 2023 report.<br />

LOUP RELIABILITY: 99.9%<br />

ENERGY EFFICIENCY<br />

Loup partners with Nebraska Public Power<br />

District to offer energy efficiency incentives.<br />

WE PAY CUSTOMERS<br />

about $300,000 PER YEAR.

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