09.11.2024 Views

CHC INDEX BOOK1124

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

Frank M. Pfa!er<br />

COUTUREHOSPITALITYCONCEPT<br />

THE<strong>INDEX</strong> BOOK


antigua<br />

austria<br />

bali<br />

barbuda<br />

china<br />

east africa<br />

georgia<br />

germany<br />

haiti<br />

italy<br />

mauritius<br />

portugal<br />

singapore<br />

south africa<br />

spain<br />

st. barth<br />

uruguay<br />

u.s.a.<br />

Welcome to CoutureHospitalityConcept, a dynamic<br />

collaborative effort between our global project and<br />

management teams. Over the years, we've had the<br />

distinct privilege of guiding both private and<br />

institutional investors in curating an elite collection<br />

of independent luxury hotels worldwide. Our<br />

journey began several decades ago with the<br />

inception of my first enterprise, Selected Hotels<br />

Promotion L.C.<br />

Our company ethos has always been clear: we resist<br />

conformity in favour of bespoke hospitality<br />

experiences. As a result, our focus has been directed<br />

towards the development of smaller, independent<br />

luxury retreats. The absence of large chain<br />

constraints has fostered an environment where we<br />

could fully exploit the potential of each hotel, from<br />

its initial blueprint to its operational management.<br />

We're committed to offering bespoke guest<br />

services, crafting unforgettable experiences, and<br />

transcending standard expectations.<br />

The subsequent pages serve as a tribute to our<br />

journey, capturing the achievements that have<br />

punctuated our growth over time. While I am<br />

immensely proud of <strong>CHC</strong>'s evolution and business<br />

progression, it is crucial to recognise that our<br />

success has been the fruit of collective efforts. Our<br />

partners' unwavering support, the endurance of our<br />

exceptional clients, the vision of our property<br />

owners, and the creativity of our developers have all<br />

been instrumental in the making of these iconic<br />

establishments. I wish to express my deepest<br />

gratitude to each one of them for their valuable<br />

contributions.<br />

Frank M. Pfa!er<br />

President | CEO


“<br />

LUXURY IS ...<br />

where quality, creativity and rarity are<br />

combined<br />

'Deeper Luxury' means extreme care of the<br />

social and environmental consequences of<br />

what we do and how we do it<br />

And especially in our luxury hospitality industry,<br />

EMOTION IS TODAY’S TRUE<br />

LUXURY


OUR MISSION<br />

Elevating and Expanding Brand<br />

Equity<br />

Modern luxury brand proprietors<br />

have come to recognise that their<br />

brand's wor th significantly<br />

impacts the company's value,<br />

return on investment (ROI), and<br />

b o t t o m l i n e p r o fi t a b i l i t y ,<br />

contributing to more than 50<br />

percent of these measures.<br />

To elevate a brand's value and<br />

m a k e i t e x t e n d a b l e t o<br />

complementary sectors, it must<br />

be grounded in a solid concept,<br />

w i t h a s t r a t e g y t h a t i s<br />

implemented flawlessly and<br />

persistently. <strong>CHC</strong> stands as a<br />

premier hospitality lifestyle entity,<br />

skilfully crafting tailor-made<br />

c o n c e p t s , m a n a g i n g , a n d<br />

operating esteemed hotels and<br />

private residential clubs. By<br />

forging exclusive alliances with<br />

visionary colleagues and devoted<br />

industry leaders, <strong>CHC</strong> is deeply<br />

committed to delivering superior<br />

service and remarkable design.<br />

Under the stewardship of the<br />

Founder, President, and CEO,<br />

Frank M. Pfaller, <strong>CHC</strong> operates as<br />

a privately owned entity in fruitful<br />

cooperation with international<br />

partners. We remain unwavering<br />

in our pursuit of excellence in the<br />

hospitality sphere.


“ To cherish the<br />

classic hospitality<br />

tradition of<br />

excellence and to<br />

provide superior<br />

services to guests<br />

and owners.”<br />

Frank M. Pfaller<br />

A GLIMPSE INTO MY JOURNEY<br />

I fondly remember my inaugural assignment as a<br />

General Manager in Kenya, East Africa, at the thenrenowned<br />

safari resort, 'Blue Marlin Hotel'. I was<br />

merely 22 years old, yet brimming with enthusiasm.<br />

Fast forward four years, and I found myself unveiling<br />

my first 5-Star hotel on the picturesque island of<br />

Fuerteventura. Five years after that, my mentor Sol<br />

Kerzer, a figure I deeply respect, introduced me to<br />

South Africa. Here, I served as the Managing Director,<br />

first at the Beverly Hills Hotel, then at the ultra-luxury<br />

Maharani in Durban. Subsequently, I took on the<br />

challenge of repositioning the magnificent Le<br />

Touessrok, Mauritius.<br />

Inspired by these experiences, I ventured into<br />

entrepreneurship and founded my own company,<br />

Selected Hotels Promotion L.C. Through this<br />

platform, I've had the opportunity to open, position,<br />

and manage approximately 26 luxury hotels across<br />

more than 16 countries worldwide.<br />

Looking back, I've had the remarkable privilege and<br />

immense pleasure to either inaugurate or manage<br />

some of the world's most charismatic hotels. These<br />

include the iconic Le Touessrok in Mauritius; Le<br />

Guanahani in St. Barth; Las Dunas in Marbella; K-Club<br />

in Barbuda; St. James’s Club, and Shanghai's very<br />

first urban city resort commissioned by the<br />

government. This journey has been nothing short of<br />

extraordinary, characterised by memorable<br />

moments and milestones.


Q: Could you share how<br />

you began your journey<br />

i n t h i s e x c i t i n g<br />

industry?<br />

A: Interestingly, my entry into this vibrant<br />

industry was a fortuitous one. Hailing from<br />

Bavaria, Germany, I was earning my keep as<br />

a skiing instructor while studying. I aspired<br />

to enjoy the best of both worlds - snowy<br />

slopes in the winter and sun-drenched<br />

tennis courts in the summer. When I took up<br />

a waiting job one summer to boost my<br />

income, the restaurant owner spotted<br />

potential in me and suggested I consider a<br />

career in hospitality. Looking back, his<br />

intuition served me well.<br />

Q: How would you distinguish between a<br />

Boutique Hotel and what you refer to as a<br />

Couture Hotel?<br />

The distinction primarily lies in the<br />

experience. The moment you step into a<br />

Couture Hotel, you feel the difference -<br />

everything is custom-crafted, tailor-made, if<br />

you will, rather than mass-produced. The<br />

term 'Boutique', as conceived by Ian<br />

Schraeger, is often overused these days,<br />

especially by major brands that homogenize<br />

their oversized properties to fit their brand<br />

image. How can a 200-room hotel be labeled<br />

'boutique'? Of course, the guest experience<br />

and services must align with the tailor-made<br />

concept.<br />

Q: What exciting projects are currently on<br />

your plate?<br />

Our Couture Hospitality Concept partnership<br />

has been crucial in aiding private investors to<br />

establish, position, and manage a distinctive<br />

portfolio of world-class hotels. We provide a<br />

c o m p r e h e n s i v e s o l u t i o n - f r o m<br />

conceptualisation, architecture, and<br />

branding to pre-opening and management.<br />

This initiative comprises some of the<br />

industry's most accomplished individuals.<br />

We also represent various private hoteliers in<br />

Europe, South America, and Asia as Owner's<br />

R e p r e s e n t a t i v e s . A l l o u r o n g o i n g<br />

d e v e l o p m e n t s a r e s m a l l , l u x u r i o u s<br />

CoutureRetreats. We believe in the beauty of<br />

small and personal!<br />

Q: What counsel would you offer someone<br />

aspiring to work in the luxury lifestyle and<br />

Hospitality sector?<br />

Don’t attempt to replicate my journey! I was<br />

fortunate to have learned on the job without<br />

ever attending a hotel school. Today's<br />

e v o l v i n g a n d d e m a n d i n g i n d u s t r y<br />

necessitates the best education and training.<br />

Choose the right hotels to progress swiftly<br />

and strive to maintain your uniqueness.<br />

Q: You seem to juggle multiple roles.<br />

What's your primary focus right now?<br />

Recently, I accepted a position on the board<br />

of the ultra-luxurious St. Julien brand as an<br />

international advisor. We're also aiding the<br />

development of an exciting eco-luxury<br />

project on three Gili Islands near Bali.<br />

A d d i t i o n a l l y, w e' r e i n v o l v e d i n t h e<br />

d e v e l o p m e n t o f s o m e e x c e p t i o n a l<br />

independent properties in Europe, Asia, and<br />

South America.<br />

Q: Apart from your daily responsibilities,<br />

you're also actively involved in various<br />

professional and social activities.<br />

Indeed, giving back to the industry that has<br />

offered me so much is incredibly important<br />

to me. A few years back, I founded the<br />

HoteliersGuild, a private and strictly<br />

confidential web-community for discerning<br />

hoteliers and their families, aiming to foster<br />

social interaction and creativity. Today, it<br />

boasts a global membership, thanks to the<br />

support of a select group of distinguished<br />

partners from our industry.<br />

Q: In your opinion, what truly makes a<br />

hotel exceptional?<br />

Luxury has transformed from grandeur to<br />

experiential design and simple elegance.<br />

Creating authentic, experiential hospitality<br />

and architecture is vital - a factor missing in<br />

many of today's chain hotels. The key is to<br />

stand out! Understand your customer's<br />

desires and exceed their expectations. It's<br />

not rocket science! You simply need to<br />

KNOW your customer. Personal service has<br />

always been and remains paramount - it's<br />

the little things that make a big difference!<br />

Q: We gather that you have a unique<br />

stance on 'branding’?<br />

Absolutely, I've always been sceptical of<br />

'over-branding' luxury properties, an opinion<br />

Q & A


shared by many esteemed industry leaders.<br />

Hence, we adopt a soft-branding approach in<br />

our projects, aiming to create something<br />

truly special. Today, investment groups<br />

acquire landmark hotels solely for ROI,<br />

resulting in 'look-alikes', and luxury brands<br />

lose their individuality. This creates niches<br />

sometimes filled by visionary independent<br />

hoteliers.<br />

Q: What, according to you, is the secret to<br />

success in the small luxury retreats to ensure<br />

guest loyalty?<br />

To truly stand out, you must understand your<br />

customer's needs and desires, not only in<br />

travel but also beyond. Be authentic, create<br />

engaging personalized experiences, and<br />

provide unique value. Personal service is key,<br />

and the small details make a big difference!<br />

Q: What is the fundamental idea behind your<br />

current activities?<br />

We aim to be innovative developers and<br />

operators, honouring the tradition of<br />

hospitality excellence, while thinking and<br />

acting "outside the box". This liberates us<br />

from large-chain constraints, allowing us to<br />

fully realize a property's potential without<br />

succumbing to standardisation. We believe<br />

no two people are alike, and the same should<br />

apply to luxury hotels and villa estates. Each<br />

property should have its unique character,<br />

style, and concept, and should maintain the<br />

highest standards of quality and personalised<br />

guest services. Most importantly, they should<br />

resist the dull stamp of conformity.<br />

Q: You founded the ‘HoteliersGuild<br />

International Hospitality Hall of Fame’<br />

some twenty years ago among other<br />

initiatives. Could you tell us more about it?<br />

Indeed, almost every sphere has a Hall of<br />

Fame, so why not the hospitality industry?<br />

This sector and its leaders are truly special,<br />

and deserve an institution dedicated to<br />

fostering appreciation of the historical<br />

development of hospitality and its cultural<br />

impact. The Hall of Fame now has a selective<br />

Board of Advisors, and we are meticulously<br />

examining and evaluating our colleagues'<br />

most innovative activities that have<br />

significantly impacted business results and<br />

pioneered new concepts, guest services, and<br />

experiences. Our goal is to honor those who<br />

are redefining luxury, thereby inspiring<br />

current and future generations. We're<br />

privileged to have received robust support<br />

from esteemed colleagues and organizations<br />

within the luxury hospitality industry. A prime<br />

example is Lindsey Ueberroth, CEO of<br />

Preferred Hotels & Resorts, who has not only<br />

supported us but also co-founded our<br />

initiatives.<br />

The illustrious Hall of Fame is physically<br />

housed in the esteemed Villa Padierna<br />

Palace Hotel, specifically in the Palacio<br />

L i n a r e s i n M a r b e l l a , S p a i n . I t w a s<br />

ceremoniously inaugurated in October 2016<br />

at a grand event. The honor of cutting the<br />

ribbon was bestowed upon Princess Bhargavi<br />

of the Mewar family, proprietors of India's<br />

Historic Hotels Group, and the then President<br />

of The Small Luxury Hotel Group. Their act<br />

was witnessed by industry titans like<br />

TheOne&Only Sol Kerzner and the legendary<br />

Natale Rusconi from Cipriani, both Hall of<br />

Famers.<br />

Q: HoteliersGuild is also involved in<br />

supporting several noteworthy charitable<br />

causes.<br />

Indeed, our commitment to giving back is<br />

u n w a v e r i n g . W e i n s t i t u t e d t h e<br />

SIRIIUSACADEMYAWARD under the aegis of<br />

our HoteliersGuild Academy of Hospitality<br />

Arts, and have also pledged our support to<br />

the BeyondCuisine initiative that empowers<br />

black women Chefs.<br />

Q: As we conclude, could you share your<br />

personal and professional motto?<br />

In my professional sphere, I am deeply<br />

committed to conscientiously managing the<br />

social and environmental impacts of our<br />

activities. Particularly in the hospitality<br />

industry, I firmly believe that "EMOTION IS<br />

TODAY’S TRUE LUXURY." As for my life<br />

philosophy, I cherish the idea that "life is not a<br />

journey to the grave with the intention of<br />

arriving safely in an attractive and wellpreserved<br />

body, but rather to skid in<br />

sideways, chocolate in one hand, martini in<br />

the other, body thoroughly used up, totally<br />

worn out, and screaming, 'Wow! What a<br />

ride!'"


CoutureHospitalityConcept<br />

INTERNATIONAL CREATIVE PARTNERSHIP<br />

EMOTION IS TODAY’S LUXURY<br />

CoutureHospitalityConcept<br />

The Beaumont | Mayfair<br />

WITH A PASSION FOR DEEPER LUXURY<br />

TAKING EXTREME CARE OF THE SOCIAL AND ENVIRONMENTAL CONSEQUENCES<br />

OF WHAT WE DO AND HOW WE DO IT


The Beaumont | Mayfair<br />

HoteliersGuild<br />

HoteliersGuild<br />

THE PRIVATE SOCIETY FOR DISCERNING HOSPITALITY LEADERS<br />

BY INVITATION ONLY


Ribbon cutting by Princess Bhargavi Mewar of HRH Hotels and F.M. Pfaller, assisted by Filip Boyen, the CEO of Small Luxury Hotels &<br />

the lovely TV presenter Ece Vahapoglu.<br />

‘The One&Only ‘Sol Kerzner, inductee to the Hall of Fame, accepts the Lifetime Achievement Award from F.M. Pfaller


"THE INTERNATIONAL HOSPITALITY HALL OF FAME<br />

HAS BEEN CONCEIVED TO CELEBRATE BRILLIANCE IN<br />

OUR INDUSTRY. TO REWARD AND IMMORTALISE THE<br />

EXTRAORDINARY ACHIEVEMENTS AND CAREERS OF<br />

THE MOST EXCEPTIONAL LEADERS OF THE<br />

HOSPITALITY INDUSTRY, BOTH PAST AND PRESENT"<br />

FRANK M. PFALLER<br />

FOUNDER PRESIDENT


We share your paion


for Dper Luxury!<br />

COUTUREHOSPITALITYCONCEPT


Corporate Social Responsibility as we<br />

understand it at <strong>CHC</strong> is not just a<br />

window-dressing. We proudly support<br />

the organisations featured on the<br />

following pages and encourage all our<br />

colleagues and friends from the<br />

hospitality industry to join us and<br />

contribute to their noble cause.


MADE-TO-MEASURE LUXURY HOTEL MANAGEMENT<br />

MARKETING | BRANDING | OWNER’S REPRESENTATION<br />

Creating distinctive branding, operating and marketing concepts for luxury hotels<br />

around the globe.<br />

CoutureHospitalityConcept<br />

www.selectedhotels.biz


N<br />

NOBLE Causes


S I R I U S2023CAMPAIGN<br />

Dear Members,<br />

Partners,Supporters&<br />

Friends,<br />

As you know, our SIRIUSACADEMYAWARD campaign<br />

aims to provide education and scholarships for<br />

underprivileged African female students, and I am<br />

thrilled to inform you that the first five awardees, nominated from<br />

Artsy Africa and vetted by Study Access Alliance were recently<br />

enrolled to commence their studies at IU-International University of<br />

Applied Sciences.<br />

We are incredibly grateful for the immense generosity of our<br />

Hoteliers Guild co-founder Lindsey Ueberroth, who guaranteed the<br />

first 30 scholarships, and the success of our recent online auction of<br />

the amazing comp-room-nights donations from our hoteliers,<br />

which secured funding for at least another ten. Thanks to this<br />

collaborative effort, we are pleased to announce our plans to award<br />

fifteen additional scholarships in 2023. Our aspirational goal is to<br />

award over 100 in the coming years.<br />

However, sustaining this success and helping more students in the<br />

future requires continued support from individuals like you. We<br />

invite you to join our GoFundMe team as a backer and spread our<br />

message through your networks. The more potential donors we<br />

reach, the merrier, as even a small donation can make a difference<br />

in the lives of these young women and the future of the hospitality<br />

industry. So, let's come together and create a brighter future for all.<br />

I am also excited to inform you that we aim present an updated<br />

concept draft for the SIRIUSACADEMYAWARD campaign 2023 next<br />

week, aimed at furthering our cause and expanding our reach to<br />

generate more proceeds for our noble cause.<br />

Thank you in advance for your efforts, and I look forward to pursuing<br />

this exciting and rewarding project with you.<br />

Sincerely,<br />

Frank<br />

Frank M. Pfaller<br />

Founder President | HoteliersGuild


Curated by<br />

" At the core of our companies' ideology is we care.<br />

This element of our ideology is incredibly powerful and deeply ingrained<br />

in everything we do. As a family-owned company, Preferred Hotels &<br />

Resorts is strongly committed to philanthropic efforts and showing<br />

unconditional support for communities in need. We are proud to work<br />

with so many colleagues around the globe, who share a commitment to<br />

make the world a better place . Positive actions of a few inspire many<br />

others to do their part and making a larger impact on others in the<br />

future.<br />

We support the SIRIUSACADEMYAWARD campaign which has<br />

evolved into a tremendous success, and we are immensely proud of the<br />

impact we have made so far. With our initial endowment and donations<br />

from generous HoteliersGuild members, this initiative already secured<br />

40 scholarships for underprivileged African female students, and we're<br />

just getting started. As we move forward, we are committed to growing<br />

and sustaining this success story for years to come. Thank you for your<br />

continued support of this noble cause. Together, we can make a real<br />

difference in the lives of these deserving students. Thank you so much<br />

for supporting this noble cause.<br />

Lindsey Ueberroth | CEO | Preferred Hotels & Resorts <br />

Curator of the SIRIUSACADEMYAWARD


Type to enter text


TESTIMONIALS<br />

Th e H o t e l i e r s G u i l d<br />

LeadingHôtelières chapter<br />

was launched by an esteemed<br />

group of female executives who<br />

s h a r e a c o m m i t m e n t t o<br />

accelerate gender equality in<br />

the hospitality industry and<br />

elevate more women into<br />

leadership roles.<br />

The collective expertise of our<br />

members is incredibly powerful,<br />

and we look forward to creating<br />

further momentum on a global<br />

scale by using the findings of<br />

our first year’s work to create<br />

a n d p r o v i d e e d u c a t i o n ,<br />

mentorship, and training in the<br />

areas that will have the most<br />

success in moving progress<br />

forward. I am proud to join<br />

together with fellow industry<br />

from our Co-founder colleagues in championing this<br />

Lindsey Ueberroth crucial cause and very excited<br />

CEO | Preferred Hotels & Resorts to see what we can achieve in<br />

the years ahead.<br />

" MESSAGE<br />

Sonu & Eva<br />

Shivdasani<br />

CEO | SONEVA<br />

HoteliersGuild International<br />

Ambassador<br />

I<br />

am honoured to be on the<br />

panel of the HoteliersGuild,<br />

and I want to thank Frank<br />

for the opportunity. I believe<br />

that hotel, or any business,<br />

must have a purpose beyond<br />

profit. The must play a greater<br />

role in the world beyond<br />

enriching their shareholders.<br />

By taking bold steps, we in the<br />

t o u r i s m i n d u s t r y c a n<br />

fundamentally redress the<br />

balance between business<br />

and communities, and shift<br />

back to the original purpose of<br />

the corporation as a service to<br />

society.<br />

I<br />

am delighted to be part of<br />

the growing number of<br />

women who are leading the<br />

way and making the hospitality<br />

industry a more inclusive place.<br />

Thank you, Frank, for allowing<br />

me the opportunity of being a<br />

member of the Hoteliers Guild. I<br />

hope that together we can<br />

continue to do good for the<br />

communities we operate in,<br />

while giving back to the planet.<br />

"<br />

I<br />

am delighted to be part of<br />

the growing number of<br />

women who are leading the<br />

way and making the hospitality<br />

industry a more inclusive place.<br />

Thank you, Frank, for allowing<br />

me the opportunity of being a<br />

member of the Hoteliers Guild. I<br />

hope that together we can<br />

continue to do good for the<br />

communities we operate in,<br />

while giving back to the planet.<br />

Paul Jones<br />

CEO | The Lux*Collective<br />

HoteliersGuild Honorary<br />

Ambassador<br />

Filip Boyen<br />

Ambassador | Forbes Travel<br />

Guide<br />

Hon. Ambassador | HoteliersGuild<br />

T<br />

he corner stone of our<br />

industry is the human<br />

connection. Forbes Travel<br />

Guide exists to champion,<br />

support and celebrate all those<br />

with a passion for extraordinary<br />

service. I am delighted to be a<br />

part of this wonderful initiatives<br />

and to contribute in any way I<br />

can.<br />

"<br />

Xenia zu<br />

Hohenlohe<br />

Co-founder |<br />

Considerate Group<br />

1st Chairlady |<br />

HoteliersGuild<br />

LeadingHôtelières<br />

Chapter<br />

X<br />

e n i a i s a s<br />

p a s s i o n a t e<br />

about hospitality<br />

and travel as she is<br />

about helping to create<br />

new systems in order to<br />

integrate sustainable<br />

practices into every<br />

aspect of life.<br />

She has been working in<br />

the hotel and tourism<br />

industry all over the<br />

world for the last 20<br />

y e a r s , b u i l d i n g<br />

e x p e r i e n c e a n d<br />

knowledge on what<br />

ingredients are needed<br />

to make a hotel as well<br />

a s i t s s e r v i c e s<br />

outstanding. We are<br />

most grateful for her<br />

continued support for<br />

our SDG5 initiatives.<br />

Prof. Dr. Sowon<br />

Kim<br />

EHL Business<br />

School Lausanne<br />

1st Co-Chairlady |<br />

HoteliersGuild<br />

LeadingHôtelières<br />

Chapter<br />

S<br />

h e t e a c h e s i n<br />

bachelor's, master's<br />

a n d e x e c u t i v e<br />

e d u c a t i o n p r o g r a m s<br />

fields of leadership and<br />

i n t e r c u l t u r a l<br />

management. Sowon’s<br />

initiative puts the focus on<br />

p r o j e c t s r e g a r d i n g<br />

women, and on a wider<br />

scale the initiative aims to<br />

promote gender equality<br />

and leadership.<br />

Sue<br />

Harmsworth<br />

Founder | ESPA<br />

HoteliersGuild Advisory<br />

Board Member<br />

LeadingHôtelières<br />

Chapter<br />

T<br />

he founder of ESPA,<br />

H a rmswo r t h h a s<br />

more than 50 years<br />

experience in the spa and<br />

wellness industry and has<br />

founded and managed<br />

m u l t i p l e s u c c e s s f u l<br />

wellness businesses, as<br />

well as pioneering the<br />

modern spa model we are<br />

so used to today. Sue is an<br />

i n s p i r a t i o n a l a n d<br />

visionary leader - thank<br />

you for your support!


Prof. Dr. Willy<br />

Legrand<br />

IU International<br />

University<br />

I<br />

am delighted to be<br />

part of the growing<br />

number of women<br />

who are leading the<br />

way and making the<br />

hospitality industry a<br />

more inclusive place.<br />

Thank you, Frank, for<br />

a l l o w i n g m e t h e<br />

opportunity of being a<br />

m e m b e r o f t h e<br />

Hoteliers Guild. I hope<br />

that together we can<br />

continue to do good for<br />

the communities we<br />

operate in, while giving<br />

back to the planet.<br />

Prof. Dr. Henri<br />

Kuokkanen,<br />

Vice Dean| Institut<br />

Paul Paul Bocuse<br />

T<br />

he HoteliersGuild<br />

A c a d e m y o f<br />

Hospitality Arts 1st<br />

chairman. An expert in<br />

multiple fields makes<br />

him a well-rounded<br />

e d u c a t o r . H e i s<br />

p a s s i o n a t e a b o u t<br />

research and sharing<br />

h i s e x p e r t i s e w i t h<br />

students, our academy<br />

and strives to develop<br />

engaging pedagogy to<br />

build the competences<br />

that allow his students<br />

to excel in their careers.<br />

Prof. Maribel<br />

Esparcia Pérez<br />

Managing Partner |<br />

ESC<br />

P<br />

rofessor at the<br />

University of Lleida<br />

in the Faculty of<br />

L a w , T o u r i s m a n d<br />

Economics, Diploma in<br />

Tourism and Master in<br />

Hotel Management, in<br />

the hotel sector for over<br />

a decade, Maribel has<br />

b e e n p a r t o f<br />

i n t e r n a t i o n a l h o t e l<br />

chains and independent<br />

hotels, with extensive<br />

experience in operations<br />

and strategy.<br />

Luca Franco<br />

CEO | Luxury Frontiers<br />

F<br />

o r L u x u r y<br />

F r o n t i e r s ,<br />

d e s i g n i s<br />

a b o u t c r a f t i n g<br />

engine experiences<br />

a n d d i s s o l v i n g<br />

barriers between<br />

people and their<br />

e n v i r o n m e n t .<br />

Initially, this trend<br />

formed in Af rica,<br />

and in recent years<br />

it has taken hold in<br />

the Americas and<br />

Asia. I am delighted<br />

to be a part of this<br />

wonderful initiatives<br />

and to contribute in<br />

any way I can.<br />

Matteo Thun<br />

CEO | Matteo Thun &<br />

Partners<br />

T<br />

h e p a n e l o f<br />

HoteliersGuild is a<br />

great opportunity<br />

f o r o u r h o s p i t a l i t y<br />

business to reflect on a<br />

f e w ' p o s t - c o r o n a<br />

questions': Are we more<br />

philanthropic? Here we<br />

more cautious with<br />

t h i n g s , p e o p l e a n d<br />

o u r s e l f ? A r e w e<br />

measuring time in a<br />

new manner? Here we<br />

closer to the sense of<br />

life? Is short distance<br />

trialling increasing local<br />

tourists?<br />

Un caro saluto & grazie<br />

Frank!<br />

Bill Bensley<br />

CEO | Matteo Thun &<br />

Partners<br />

I<br />

' m h u m b l e d a n d<br />

g r a t e f u l t o b e a<br />

m e m b e r o f t h e<br />

HoteliersGuild panel<br />

and congratulate Frank<br />

and his team on the<br />

initiatives. My dream of<br />

hotel owners like myself<br />

c a n b e g i n t o<br />

incorporate some oor<br />

a l l o f m y s e n s i b l e<br />

sustainable ideas into<br />

their hotels which will<br />

also save them money<br />

as well as benefit the<br />

environment and the<br />

communities in which<br />

they operate. My hope<br />

is that all hotels of the<br />

future are not just<br />

places to sleep but<br />

places of purpose that<br />

make our world.<br />

Architects&Designers<br />

Chapter<br />

Beatrice & Vicki<br />

Tollman<br />

Red Carnation Hotel<br />

Collection<br />

Honorary Ambassador |<br />

HoteliersGuild<br />

T<br />

hank you so much, for<br />

this incredible honour<br />

and opportunity to be<br />

part of such a distinguished<br />

group of hoteliers and<br />

professionals. I feel deeply<br />

privileged and so appreciate<br />

being recommended by<br />

Xavier and Paul. I have read<br />

through the presentation<br />

and it really is such a<br />

wonderful concept and<br />

initiative with values and<br />

principles that we as a<br />

family and brand strongly<br />

believe in.<br />

Beatrice & Stanley<br />

Tollman<br />

Red Carnation Hotel<br />

Collection<br />

Members of The International<br />

HoteliersGuild Hall of Fame<br />

It's a great pleasure to accept my Honorary<br />

Ambassadorship with the HoteliersGuild and<br />

to join this society of people in our hospitality<br />

industry who<br />

I greatly admire. I am especially delighted<br />

to a c k n o w l e d g e t h e i m p o r ta n c e o f<br />

sustainability and travel as a force for the<br />

good within your society. Since Stanley and I<br />

opened our first hotel more than 60 years<br />

ago, hospitality has continued to evolve, but I<br />

believe that integrity, determination and<br />

striving for the very bestir our guests is even<br />

more important today. These are the<br />

qualities I value the most in our teams, and<br />

t h e y w o r k h a n d - i n - h a n d w i t h o u r<br />

commitment to build a sustainable future<br />

through conservation through conservation,<br />

leadership and support for our local<br />

communities.


We are publishing the quarterly<br />

“LookBook”, exclusive magazines for<br />

HoteliersGuild members and their<br />

discerning guests. Featured are trend<br />

setting member properties and we are<br />

assisting our colleagues in their<br />

marketing and sales efforts by sharing<br />

the magazine via our global network with<br />

t h e g ra c i o u s s u p p o r t f ro m o u r<br />

associates.


NEW<br />

PROJECTS<br />

& JOINT<br />

VENTURES


COUTUREHOSPITALITYCONCEPT<br />

A new Destination in<br />

Itself<br />

in<br />

Andalusia<br />

South of Spain


SPA


PASSION FOR DEEPER LUXURY<br />

Pristine nature-based meaningful impact hospitality with a curated mix of inclusivity and exclusivity.


GILIGILI<br />

MAY 2023IDRAFT<br />

THE ART OF NATURE<br />

With NetZeroNow Plan in place<br />

This is an Investment proposition for at least 60<br />

resort units of a "luxury glamping" standard<br />

built and operated with the highest eco<br />

integrity, project rationale and objectives.<br />

Three virgin white sand beach private islands &<br />

mainland beaches are secured and licensed,<br />

accessible (the closest to Bali, 2hrs from an<br />

International airport) and shovel-ready,<br />

"Crown Jewel" island Kenawa will be a hybrid<br />

event space and prudently grow to minimum 50<br />

units in max 3 years, with camping & yachts for<br />

extra ad hoc guest capacity.<br />

A further minimum 10 totally private units, one<br />

on it's own private island, all with private<br />

beaches, will be added within max 2 years. KENAWA ISLAND ULAR ISLAND NAMO ISLAND<br />

The journey with the small boat only takes 15 The journey Funded and truly integrated eco Partner, JV, join advisor y board, mentor the founder<br />

minutes. Kenawa island is really close to Poto<br />

Tano port, the port of Sumbawa Barat. Kenawa<br />

island is a part of Gili Balu’ district in Poto Tano<br />

Village – Sumbawa Barat, Indonesia. Besides<br />

Kenawa Island, there are seven other islands<br />

close to Poto Tano. Those islands are: Kalong,<br />

Nano, Mandiki, Paserang, Kambing, Belang and<br />

Ular.<br />

stewardship and social impact. Community as ac7ve<br />

stakeholder s , inclusive planning since 2016. Not a<br />

green/purpose-washing "powerpoint hypothesis<br />

"Within a formal regional climate ac7on public<br />

private partnership. Competent JV partners bringing<br />

exper7se and funding.<br />

Seed fund pre project funding<br />

Project fund 60 uni t s (funder design choice) &<br />

overheads.<br />

Fund ex tens ion of the land t i t les and a new 5* eco<br />

development<br />

Integrate a funded eco-concept onto this blank<br />

canvas<br />

GILIGILI<br />

MAY 2023IDRAFT<br />

Ethos - Ultra Eco.<br />

We’re at a critical moment in history after<br />

economic mindsets from capitalism to<br />

communism were based on a false assumptions<br />

of infinite resources which marginalized nature.<br />

The realization of this has heralded the<br />

awakening of a world ready to respond.<br />

This collective focus has seen a significant rise<br />

in people committed to restoring and repairing<br />

our social contract with the earth and one<br />

another, to find a balance between growth,<br />

resources and the planet.<br />

APPROACH<br />

Investment returned year 3-5<br />

Upside either reaped, reinvested to expand or<br />

exited via trade sale.<br />

Non-financial Eco Stewardship upside. Nonfinancial<br />

Social Impact upside.<br />

Gov, JV partner, NGO cash contributions.<br />

A foothold into the paradigm shift of the new<br />

green industry 4.0.06<br />

Eco design choice left to Investor.<br />

1 2 Experienced, honest, passionate, capable<br />

1 3<br />

Management, Board, Build and Ops Teams.<br />

BRANDING<br />

We are committed to protecting the Gili’s and<br />

our planet's natural and cultural heritage, while<br />

enhancing the well-being of local communities.<br />

Creating more meaningful experiences is part of<br />

our DNA.<br />

We pledge to honor and celebrate nature,<br />

culture, and community.<br />

The Eco-Gili projects are engaged in reducing<br />

carbon footprint and we are collectively helping<br />

to conserve wildlife habitat on land and sea,<br />

including critically endangered species. We<br />

deliver conservation success through action and<br />

impact.<br />

Our commitment to sustainability is rooted in<br />

our deep experiences in Bali. It also reflects<br />

that we have learned with and from our local<br />

partners how we can work together to support<br />

their goals and priorities for improving the<br />

quality of life, while serving as a positive<br />

example for other communities and for our<br />

developments.Our brand supports local<br />

communities, including hiring locally, partnering<br />

with local businesses, artists, artisans, and<br />

contributing to micro-enterprise projects,<br />

education, health and other community<br />

development priorities.<br />

Investing in the Eco-Gili projects is an<br />

investment into the future.<br />

<br />

And our brands commitment to hospitality as<br />

a force for good today is also a commitment<br />

to ensuring the well-being of our planet's<br />

natural heritage for future generations.<br />

Our target: Achieving a Zero Waste Lifestyle<br />

Do you remember learning the 3 R’s –<br />

reduce, reuse, recycle – when you were<br />

young? It’s the basis of the famous recycling<br />

symbol, with its three arrows. Well that eco<br />

friendly lifestyle mantra has gotten an<br />

update!<br />

It’s now the five R’s:<br />

Refuse what you do not need; reduce what<br />

you do need; reuse what you consume;<br />

recycle what you cannot refuse, reduce, or<br />

reuse; and rot (compost) the rest. - Bea<br />

Johnson


BRANDAMBASSADOR


STRATEGIC ALLIANCE PARTNER


Current<br />

& past<br />

PROJECTS


CHAPTER 1 | RETREATS<br />

PRIVATE RESIDENTIAL<br />

ESTATES & RETREATS<br />

Frank M Pfaller joined the forces of his <strong>CHC</strong>-Couture Hospitality Concepts signature<br />

label, operated by Selected Hotels Promotion LC, with his international project teams for<br />

a mission. This merger of expertise has been instrumental in assisting private,<br />

institutional investors to develop, position and manage an exclusive portfolio of<br />

independent luxury hotels around the globe while they remain the sole properties of the<br />

respective owners and companies.<br />

Our vision was and remains to be "To cherish the classic hospitality tradition of<br />

excellence and to provide superior services to both guests and owners.” Because <strong>CHC</strong><br />

can think and act without the constraints of a large chain, we are able to maximise a<br />

hotel's potential without surrendering to standardisation.


BEYOND<br />

ESCAPISM<br />

BEYOND<br />

ESCAPISM<br />

Andalusia | South of Spain<br />

Andalusia | South of Spain


BEYOND<br />

ESCAPISM<br />

An Oasis of<br />

Health and<br />

Heritage: Where<br />

Nature, Culture,<br />

and Wellness<br />

Unite


THESPARECEPTION<br />

A welcoming entrance reception for a modern<br />

tropical integrative spa. The reception area<br />

features sleek, polished marble floors with<br />

tropical plants placed elegantly in corners. A<br />

reception desk made of light wood and marble<br />

stands at the center, with soft ambient lighting<br />

from overhead fixtures. Large glass windows let<br />

in natural light, and a seating area with plush,<br />

minimalist furniture adds comfort for guests.<br />

There is a water feature near the entrance,<br />

enhancing the tranquil and inviting atmosphere,<br />

A welcoming entrance reception for a modern<br />

tropical integrative spa. The reception area<br />

features sleek, polished marble floors with<br />

tropical plants placed elegantly in corners. A<br />

reception desk made of light wood and marble<br />

stands at the center, with soft ambient lighting<br />

from overhead fixtures. Large glass windows let<br />

in natural light, and a seating area with plush,<br />

minimalist furniture adds comfort for guests.<br />

There is a water feature near the entrance,<br />

enhancing the tranquil and inviting atmosphere,<br />

with a modern and exclusive tropical vibe<br />

throughout.<br />

with a modern and exclusive tropical vibe<br />

throughout.<br />

THESPARECEPTION


LUXURYINBALANCE<br />

A Unique Escape Blending<br />

Holistic Wellness with<br />

Cultural Splendor


CHAPTER 1 | RETREATS<br />

Starting with our latest project. Construction of this truly splendorous<br />

estancia LAS PORTUGUESAS which overlooks the ocean from a deep and<br />

peaceful countryside, was completed in 2009. Built on a 13,5 ha lot in a<br />

privileged location with an outstanding panoramic view, it has unique<br />

characteristics of good design and top quality construction. 4.000 sqm<br />

built in a contemporary architectural style with the predominance of pure<br />

lines. Hi-tech installations provide the villa with an optimum comfort level in<br />

every room.<br />

This Uruguay’s largest & most exclusive luxury home. Our mandate<br />

included the conceptional design, marketing and management of this<br />

property as a private club for individual investors, owners and rental pool,<br />

to be operated with 5-star services. Marketing partners - the seventh art;<br />

proposed operating brand - VPlimitedEdition


CHAPTER 1 | RESORTS


MADE-TO-MEASURE LUXURY HOTEL MANAGEMENT,<br />

REPRESENTATION, MARKETING & BRANDING<br />

Responsible for some of the finest<br />

and most distinctive property concepts<br />

around the globe.<br />

CoutureHospitalityConcept | Villa dei Frassini | Viottolo dei Frassini 12 | 6977 Ruvigliana-Lugano Switzerland | t +41 22 534<br />

94 78 www.selectedhotels.biz | selectedhotels@mac.com


The ‘del’ Concept<br />

South East Asia<br />

Concept development | 2010<br />

The delConcept for urban couture hotels in Bali reflects <strong>CHC</strong>’s exceptional vision<br />

approach - luxe yet simple and modern. It is a game changer for the modern Lebensart<br />

hotel experience, combining great design and true innovation.


57<br />

___________<br />

concept | development | marketing | sales


dare<br />

to<br />

be<br />

different<br />

enter<br />

a new<br />

area of<br />

value<br />

hoteling<br />

“ the delConcept couture<br />

hotel delivers an<br />

innovative &<br />

affordable hospitality<br />

experiences to visitors and<br />

guests who ‘have seen it all’<br />

and an unprecedented<br />

opportunity for<br />

visionary merchants alike”<br />

frank m. pfaller, ceo selected<br />

hotels promotion l.c.


delConcept urban couture | value<br />

60<br />

___________<br />

concept | development | marketing | sales<br />

iMagine!<br />

Level II has already a<br />

permanent tenant in place<br />

who will be operating their<br />

a exclusive concept corporate paper offices for a<br />

contemporary from this space. This inner floor city<br />

hotel will also that house delivers the vitalife®<br />

lounge & spa,<br />

an<br />

innovative including a fitness & centre/<br />

affordable gymn and a health<br />

hospitality<br />

food<br />

bar. Hotel guests will<br />

combined check-in at with the vita-lifelounge<br />

guests concierge and day counter. visitors who<br />

experiences<br />

to<br />

‘have seen it all‘<br />

Our design team has<br />

seamlessly woven<br />

as marketing, well as unprecedented<br />

merchandising,<br />

function and style into an<br />

opportunities unforgettable consumer for<br />

visionary experiencemerchants alike<br />

INTEGRATED J-C-A ???<br />

TEA-SHOP?<br />

OTHER SHOPS?


delConcept - an urban couture-value hotel<br />

61<br />

___________<br />

concept | development | marketing | sales<br />

dare<br />

to<br />

be<br />

different<br />

enter<br />

a new<br />

area of<br />

value<br />

hoteling<br />

“ the delConcept urban<br />

couture hotel delivers an<br />

innovative &<br />

affordable hospitality<br />

experiences to visitors and<br />

guests who ‘have seen it all’<br />

and an unprecedented<br />

opportunity for<br />

visionary merchants alike”<br />

frank m. pfaller, ceo selected<br />

hotels promotion l.c.


delConcept | an urban couture | value hotel<br />

62<br />

___________<br />

concept | development | marketing | sales<br />

Emotion is today’s true Luxury<br />

downsizing is Smart & Fashionable<br />

the delConcept incorporates:<br />

urban living<br />

shopping<br />

& entertainment<br />

in downtown Seminyak<br />

newly defined & under-one-roof<br />

a Breakthrough approach to<br />

affordable | value | hoteling<br />

for the new economy


63<br />

___________<br />

concept | development | marketing | sales<br />

Concept Approach<br />

Sea, Zen & Fun<br />

The urban couture concept is attuned to<br />

passion, lighting the flame within, going<br />

beyond the traditional hotel<br />

experience and above all - daring to be<br />

different! Sensuous & captivating, our<br />

idea delights in the the spirit of urban leisure<br />

and takes you to a world of energy and<br />

relaxation, exhilaration and<br />

quietness, sea and sun, Zen & fun.<br />

The design has taken into consideration a hip<br />

and trendy Seminyak resort market,<br />

upscale, ranging from a refined<br />

peacefulness to a club-like<br />

atmosphere. The decoration has been<br />

inspired by the contemporary fusion<br />

of east meets west at its very best. A<br />

variety of areas with differing sensations - an<br />

exiting and eclectic mix.


64<br />

___________<br />

concept | development | marketing | sales<br />

Guest rooms are intimate,<br />

comfortable & cozy, reflecting the<br />

supreme elegance of Nobuyiki<br />

Narabayashi’s Japanese fusion<br />

design with a local touch.<br />

delConcept has approached its spaces with<br />

both design and comfort in mind.<br />

delConcept‘s penthouse cabanalofts<br />

around the infinity swimming<br />

pool with private sun-decks will, of<br />

course, represent the epitome of urban<br />

couture living!<br />

iMagine!


65<br />

___________<br />

concept | development | marketing | sales<br />

A daring, drop-dead gorgeous<br />

reinvention of the<br />

conventional hotel room.<br />

Open-plan space, infused with<br />

sensuality.<br />

Concealable glass-enclosed<br />

bathroom and dressing<br />

area.<br />

Custom-designed<br />

furnishing, lighting and<br />

textiles by Nobuyuki<br />

Narabayashi create a witty and<br />

dreamlike mood. Sumptuous<br />

bamboo-cotton linens and a<br />

down duvet enfold you in<br />

softness.<br />

iMagine!


66<br />

___________<br />

concept | development | marketing | sales<br />

Hotel bathrooms have become<br />

more than just a places to bathe, primp or<br />

preen—guests expect a sumptuous<br />

solace where they can truly relax and<br />

rejuvenate in style. Whilst couture’d<br />

downsizing prevails in the<br />

room, the state-of-the-art bathrooms<br />

feature oversized walk-in<br />

Grohe rain-showers and highend<br />

design aesthetics and are<br />

comfortably integrated, thus lending an<br />

extending spaciousness to the<br />

studios..<br />

Magine!


67<br />

___________<br />

concept | development | marketing | sales<br />

Shopping at the delConcept is an innovative showcase for cutting edge retailers and<br />

products that puts the fun back into shopping. A walk through our Boutiques is an electrifying delight, brimming with musthave<br />

treasures. Beautifully designed, exquisitely merchandized, at every step. The delConcept is responding to the needs and<br />

demands of the today’s culture, emphasizing eco-luxury, convenience, efficiency, excitement, social interaction, variety and value. Turn and<br />

view - a new discovery!


68<br />

___________<br />

concept | development | marketing | sales<br />

iMagine!<br />

Penthouse<br />

CabanaLofts<br />

set around the<br />

infinity<br />

pool<br />

featuring private<br />

sun-decks<br />

an attraction,<br />

generating naturally<br />

higher ARR &<br />

additional turn-over<br />

CabanaLoft guests are,<br />

of course, enjoying<br />

privileged added-value<br />

service offers


69<br />

___________<br />

concept | development | marketing | sales<br />

Food & Beverage | Entertainment<br />

... go hand-in-hand at delConcept<br />

in a few words, you’ll find yourself within<br />

the delConcept urban couture<br />

universe, a restaurant|<br />

lounge|tapas & sushi bar<br />

with an East|West cuisine<br />

that combines the best of both worlds!<br />

The delConcept delivers for our retail<br />

partners, providing high traffic, ease of<br />

operation, convenience,<br />

efficiency and amazing value.<br />

come in & find out!


CHAPTER 1 | RETREATS<br />

delMango<br />

privatevillaestate<br />

bali<br />

Project Development | Concept | Marketing & Sales<br />

Bali’s first eco-luxury urban retreat with entirely new concept,<br />

including ‘lifestyle-ownership’ - fractional ownership scheme.<br />

Award winning architecture and interior design - <strong>CHC</strong> has again<br />

created yet another original.


Our architects and designers are being invited to<br />

create<br />

something entirely different<br />

Combining the best elements from the past with the<br />

latest technology available, this will certainly be<br />

Andalusia’s most avant-garde<br />

nature & health retreat located inside<br />

the famous historic Jardines de El Retiro<br />

Attention to detail is evident no matter where<br />

your eye may wander.


delPlaza<br />

Bali<br />

76<br />

___________<br />

concept | development | marketing | sales<br />

Concept | Architectural Brief | Feasibility<br />

The delPlaza MarketPlace concept has been conceived to address and to respond to the<br />

needs and demands of today’s mixed-use culture, emphasizing eco-luxury, convenience,<br />

efficiency, excitement, social interaction, variety and value.


77<br />

___________<br />

concept | development | marketing | sales


delConcept urban couture | value<br />

78<br />

___________<br />

concept | development | marketing | sales<br />

iMagine!<br />

Level II has already a<br />

permanent tenant in place<br />

who will be operating their<br />

a exclusive concept corporate paper offices for a<br />

contemporary from this space. This inner floor city<br />

hotel will also that house delivers the vitalife®<br />

lounge & spa,<br />

an<br />

innovative including a fitness & centre/<br />

affordable gymn and a health<br />

hospitality<br />

food<br />

bar. Hotel guests will<br />

combined check-in at with the vita-lifelounge<br />

guests concierge and day counter. visitors who<br />

experiences<br />

to<br />

‘have seen it all‘<br />

Our design team has<br />

seamlessly woven<br />

as marketing, well as unprecedented<br />

merchandising,<br />

function and style into an<br />

opportunities unforgettable consumer for<br />

visionary experiencemerchants alike<br />

INTEGRATED J-C-A ???<br />

TEA-SHOP?<br />

OTHER SHOPS?


delConcept urban couture | value<br />

79<br />

___________<br />

concept | development | marketing | sales<br />

iMagine!<br />

Level II has already a<br />

permanent tenant in place<br />

who will be operating their<br />

a exclusive concept corporate paper offices for a<br />

contemporary from this space. This inner floor city<br />

hotel will also that house delivers the vitalife®<br />

lounge & spa,<br />

an<br />

innovative including a fitness & centre/<br />

affordable gymn and a health<br />

hospitality<br />

food<br />

bar. Hotel guests will<br />

combined check-in at with the vita-lifelounge<br />

guests concierge and day counter. visitors who<br />

experiences<br />

to<br />

‘have seen it all‘<br />

Our design team has<br />

seamlessly woven<br />

as marketing, well as unprecedented<br />

merchandising,<br />

function and style into an<br />

opportunities unforgettable consumer for<br />

visionary experiencemerchants alike<br />

INTEGRATED J-C-A ???<br />

TEA-SHOP?<br />

OTHER SHOPS?


80<br />

___________<br />

concept | development | marketing | sales


81<br />

___________<br />

concept | development | marketing | sales


82<br />

___________<br />

concept | development | marketing | sales


SMS SacredMountainSanctuary<br />

Bali<br />

Sustainable eco-luxury spa retreat<br />

Masterplanned and conceptualized by <strong>CHC</strong>, this new bamboo<br />

development in Sidamen on a famous holy site strikes a Balance with its<br />

setting. Lush indigenous vegetation, sprawling modern pied-a-terres and<br />

oversized lots are just some of the features in this interpretation of a new<br />

wave and eco-luxury green living experience.


84<br />

___________<br />

concept | development | marketing | sales


Gangga delMar Beach Retreat<br />

Bali<br />

Master Planning | Concept<br />

<strong>CHC</strong> had been retained to master plan Bali’s first integrated private beach club & spa<br />

retreat. Hotel component to provide management services to beach Club with dedicated<br />

Cabanas, health spa, villas & private residences - an eco luxury mixed-use couture<br />

retreat.


delBlanco Museum Estate<br />

Bali<br />

Concept Development | Pre-marketing<br />

Master-planning with a promise to be different! The Ubud market is ripe for<br />

reinvention. An inspiration ‘for the rich and famous’. To create the first of its kind<br />

‘Village des artists’, an ultra luxurious villa estate, around the renowned Antonio<br />

Blanco Renaissance Museum in Ubud, Bali, which is recognized as the most<br />

sophisticated colony of international artists in South East Asia and boasts the<br />

most sophisticated clientele with VVIP visitors and/or private villa owners from all<br />

over the world.


L I F E S T Y L E O W N E R S H I P<br />

CHAPTER 1 | RETREATS<br />

Las Dunas Suites<br />

Home... only for the discerning few<br />

Las Dunas Suites<br />

Las Dunas Suites | Marbella | Spain<br />

Concept | Marketing & Sales | General Management<br />

Inspired by the architectural traditions of Andalusia, Las Dunas<br />

Suites offers just 34 luxurious residences along with the pleasures<br />

and privileges of the renowned Las Dunas Beach Hotel & Spa. It<br />

captures the very essence of Spanish Mediterranean lifestyle<br />

under the year round sun of Costa del Sol.


CHAPTER 1 | RETREATS<br />

Capri Couture Hotel Collezione<br />

Capri<br />

Concept design | Branding Proposal<br />

An attractive opportunity exists on the island of Capri for a<br />

differentiating hospitality offer to satisfy the requirement and<br />

expectations of today’s affluent guests. <strong>CHC</strong> has been retained to<br />

develop a concept, brand and manage a small eco-luxury<br />

collection of villa retreats and beach lounges.


CapriBeachLounge Concept<br />

Concept | Branding | Operating<br />

Staying at one of CapriCoutureHotelCollezione villas of course also means<br />

enjoying the entire range of CapriBeachLounge world of dolce-far-niente.<br />

Non-resident guests are welcome for daily membership.


CHAPTER 2 | HOTELS & RESORTS<br />

HOTELS & RESORTS<br />

At no time did we believe that bigger is better. We know and recognise that smaller<br />

luxury hotels offer those uniquely personal touches that discerning travellers are rating<br />

so highly. Furthermore, we recognise that emotion is todays true luxury in our service<br />

industry, and that long lasting experiences not only are precious, but also contribute to<br />

generate and increase loyalty from present times discerning nomads.<br />

Therefor, we seek out the smaller gems that offer genuine, nonpareil experiences - it<br />

could be lashings of luxury at a palatial mansion or barefoot bliss on a desert island. We<br />

focus on investors who are allowing and encouraging us to come up with something a<br />

bit different, most certainly not a faceless chain concept with ‘uniformised’ rooms and<br />

equally non descript guest services. We value ideas which demonstrate and dare to be<br />

different in architecture, design and operating concepts.


CHAPTER 2 | HOTELS & RESORTS<br />

Owner’s Representative since 2005<br />

Group Owner’s Representation to design new marketing concept<br />

for all hotels and spas. Introduction of the Couture Villa Ownership<br />

concept. Preparations to expand the Villa Padierna brand to<br />

China, implementation of operating standards and management<br />

of the new properties under the VPlimitedEdion brand. Integration<br />

of The International Hospitality Hall of Fame at Palacio Linares.


CHAPTER 2 | HOTELS & RESORTS<br />

Owner’s Representative<br />

Owner’s Representation to design new marketing<br />

concept for the group and introduce a couture villa<br />

ownership concept. Preparations to expand the Villa<br />

Padierna brand to China, implement operating<br />

standards and manage the new properties.


CHAPTER 2 | HOTELS & RESORTS<br />

The K-Club<br />

Barbuda | Antigua<br />

Re-opening & Positioning | General Management<br />

Minimalist beach retreat, designed by Italian star<br />

architect Gianni Gamondi, owned by world<br />

renowned fashion designer Mariuccia Mandelli of<br />

renowned Italian fashion brand KRIZIA.


CHAPTER 2 | HOTELS & RESORTS<br />

Lagaciò Hotel<br />

San Cassiano | Italy<br />

Owner's Representative | Marketing Concepts<br />

Assisting private owners in all marketing & sales efforts with<br />

the creation of innovative made-to-measure operating &<br />

training concepts and introductions to our global network.


CHAPTER 2 | HOTELS & RESORTS<br />

Las Dunas Beach Hotel & Spa<br />

Marbella | Spain<br />

Concept | Opening & Positioning | General Management<br />

Andalusia’s and Spain’s leading beach & spa retreat. Michelin star<br />

restaurants , Five-Star-Diamond Award and numerous other<br />

international accolades. Fully conceptualized and jointly managed by<br />

Selected Hotels Promotion L.C. under a luxury alliance with Hotel<br />

Weisses Roessl, Kitzbuehel, Austria


CHAPTER 2 | HOTELS & RESORTS<br />

The RuiJin<br />

Shanghai<br />

Concept | Owner’s Representation<br />

Retained for brand adaption & concept<br />

proposal, as well as hospitality program,<br />

business & experiential concept development<br />

for Shanghai’s foremost Gated Urban Retreat<br />

of Sino-British and French Heritage in the very<br />

heart of Shanghai’s former French Concession


GoldenTouchSpa<br />

Shanghai<br />

93<br />

___________<br />

concept | development | marketing | sales<br />

Concept<br />

In our forthcoming Business Development Vision document we intend to<br />

outline the vision, concept, business opportunities, implementation<br />

strategy, and timeline for the development of the TheGoldenTouchSPA by<br />

the FortuneHospitalityInternational Partnership for Touch Spas


Las Dunas Beach Hotel & Spa<br />

Marbella | Spain<br />

Concept | Opening & Positioning | General Management | 1996 - 2005<br />

Andalusia’s and Spain’s leading beach & spa retreat. Michelin star<br />

restaurants , Five-Star-Diamond Award and numerous other international<br />

accolades. Fully conceptualized and jointly managed by Selected Hotels<br />

Promotion L.C. under a luxury alliance with Hotel Weisses Roessl,<br />

Kitzbuehel, Austria


15<br />

___________<br />

concept | branding | management


23<br />

___________<br />

delConcept


24<br />

___________<br />

concept | branding | management


Las Dunas Suites<br />

Marbella<br />

31<br />

___________<br />

delConcept<br />

Las Dunas Suites<br />

L I F E S T Y L E O W N E R S H I P<br />

Home... only for the discerning few<br />

Las Dunas Suites<br />

Concept | Marketing & Sales | General Management<br />

Inspired by the architectural traditions of Andalusia, Las Dunas Suites<br />

offers just 34 luxurious residences along with the pleasures and privileges<br />

of the renowned Las Dunas Beach Hotel & Spa. It captures the very<br />

essence of Spanish Mediterranean lifestyle under the year round sun of<br />

Costa del Sol.


15<br />

___________<br />

delConcept


38<br />

___________<br />

delConcept


39<br />

___________<br />

concept | branding | management


Las Dunas Park<br />

Marbella<br />

Concept | Marketing & Sales | General Management<br />

A truly magnificent development of exclusive private residences with<br />

all the services of the 5-star Las Dunas Beach Hotel & Spa - marketed<br />

and sold to a selective international clientele.


HOTEL WEISSES ROESSL<br />

KITZBUEHEL | AUSTRIA<br />

Concept | General Management | 2001 - 2006<br />

Re-opening, upgrading to international 5-star standards, positioning with The Leading<br />

Hotels of The World, Five-Star-Diamond Award and joined general management in luxury<br />

alliance with Las Dunas Beach Hotel & Spa, Marbella.


CHAPTER 2 | HOTELS & RESORTS<br />

HOTEL<br />

WEISSES<br />

ROESSL<br />

KITZBUEHEL<br />

AUSTRIA<br />

Concept | General Management<br />

Re-opening, upgrading to international 5-star standards,<br />

positioning with The Leading Hotels of The World, Five-Star-<br />

Diamond Award and joint general management contract in<br />

luxury alliance with Las Dunas Beach Hotel & Spa, Marbella.


Prestige Resorts<br />

Munich | London<br />

44<br />

___________<br />

delConcept<br />

Marketing & Sales | 1999 - 2000<br />

Exclusive marketing & sales agency for the German speaking markets for<br />

Richard Branson’s Virgin Limited Edition as well as other independent<br />

luxury hotels in Tunisia, Middle East and Caribbean.


CHAPTER 2 | HOTELS & RESORTS<br />

Le Touessrok<br />

Mauritius<br />

Take Over & Upgrading | New Concept & General Management<br />

Take-over from private owner for Sol Kerzener’s Southern<br />

Sun Group; new operating concept & upgrading


El Rancho Country Club<br />

Petion-Ville / Haiti<br />

Concept Consulting & Positioning Management | 1985<br />

In 1985, the island’s leading hotel and casino operation


CHAPTER 2 | HOTELS & RESORTS<br />

LeGuanahani<br />

St. Barth | French Antilles<br />

Resort Concept | Pre-Opening, Opening & Positioning Management<br />

Le Gunahani, designed by famous Christian Liaigre, was the<br />

Caribbean’s foremost hotel, achieving highest accolades and<br />

room rates. Nestled between Marigot Bay and Grand Cul de<br />

Sac, the Hotel Guanahani & Spa has subsequently<br />

established itself as a haven of luxury, comfort, and<br />

elegance.


CHAPTER 2 | HOTELS & RESORTS<br />

Puente Romano<br />

Marbella<br />

General Management<br />

Marbella’s iconic ‘grand dame’ - the renowned luxury beach hotel,<br />

designed to recreate the character and charm of an Andalusian<br />

beachfront village. The lush sub-tropical botanical exuberance that<br />

embraces the ancient Roman Bridge dating back to the 1st century<br />

enraptures with its scents and colors.


CHAPTER 2 | HOTELS & RESORTS<br />

Hotel La Bobadilla<br />

Loja | Granada | Spain<br />

Concept | General Management<br />

Built to resemble a ‘White Village’, this very special<br />

property is located in a natural environment and designed<br />

in the Nazarí style with the architecture of ancient<br />

Andalusian palaces. Eco-luxury and sustainability at its very<br />

best - 700 hectare of land.


St. James’s Club<br />

Antigua / West Indies<br />

Resort Concept | Pre-Opening Management | 1984 - 1985<br />

At that time, Antigua’s and one of the Caribbean’s leading 5-star mixed use beach<br />

resort, developed by America Cup challenger Peter de Savory who also owned the St.<br />

James’s Clubs in London and Los Angeles. The 40 residential-style villa accommodation<br />

dotting hillside above Mamora Bay added to the resort’s club-like ambience.


The K-Club<br />

Barbuda / Antigua<br />

Re-opening & Positioning | General Management | 1992 - 1993<br />

Minimalist beach retreat, designed by Italian star architect Gianni Gamondi, owned by<br />

world renowned fashion designer Mariuccia Mandelli of KRIZIA.


Quinta do Lago<br />

Almancil / Portugal<br />

Resort Concept | General Management | 1987 - 1990<br />

At that time, Europe’s most sought after Golf & residential resort, sitting amongst 2,000<br />

acres of the picturesque Ria Formosa Natural Park and its unique beaches. <br />

Still today, one of the most desired addresses in Europe.


Ca Isabelle<br />

Lugano / Switzerland<br />

Concept & Operating Design | Feasibility & Marketing | 1992


CHAPTER 2 | HOTELS & RESORTS<br />

Hotel Tres Islas<br />

Fuerteventura<br />

Canary Islands<br />

Marketing & General Management<br />

At it’s time the first 5-star property in Fuerteventura. We<br />

provided marketing & sales services from the German<br />

speaking markets and general management.<br />

370 rooms & suites, set inside the white dunes of<br />

Corralejo.


Beverly Hills Hotel<br />

Umhlanga Rocks / S.A.<br />

Upgrading | New Concept & General Management | 1980 - 1981<br />

This has been South Africa’s very first 5-star hotel, owned and initially operated by hotel<br />

mogul Sol Kerzner. Set on the spectacular coastline of Umhlanga Rocks Durban, it is<br />

still one of the premier coastal locations in South Africa, boasting a spectacularly<br />

romantic setting.


CHAPTER 2 | HOTELS & RESORTS<br />

Maharani<br />

Durban | South Africa<br />

Repositioning| & Upgrading | General Management<br />

At that time, S.A.’s leading 5-Star deluxe property by Sol<br />

Kerzner, featuring the first panoramic lift and the famous<br />

Raffles Supper Club with outdoor pool on the top. Award<br />

winning Cristal Room restaurant, 220 luxury rooms and<br />

suites.


Maharani Hotel<br />

Durban / South Africa<br />

Repositioning| & Upgrading | General Management | 1982 - 1983


CHAPTER 2 | HOTELS & RESORTS<br />

The Regency | Kuwait<br />

Re-branding & Upgrading | New Operating Concept & General<br />

Management


Blue Marlin Hotel<br />

Malindi / Kenya<br />

Marketing Concept | General Management | 1972 - 1975


The Regency Palace<br />

Kuwait<br />

Take Over from Hyatt | Re-branding & Upgrading | New Concept & General Management | 1985 - 1986


COUTUREHOSPITALITYCONCEPT<br />

COUTUREHOSPITALITYCONCEPT

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!