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The
Supporting the Independent Garage and MOT sector
Issue 369
December 2024
AJ Fleetcare crowned
the 2024 winner of
The Motor Ombudsman’s
National Garage Star Award
PACKED WITH
ALL THE LATEST
GARAGE AND
WORKSHOP
NEWS, EVENTS
& FEATURES
Automechanika Birmingham
introduces ‘MOTORVATE’
FEATURING
Davanti Tyres on hand to
provide an overview of all
things WINTER TYRES
A chance to win £500
by taking Ben’s
new Health
& Wellbeing
survey
Please visit our website - www.garageandmot.com
1 Front.indd 1 03/12/2024 16:53
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Autoelectro FP.indd 1 03/12/2024 14:58
The
The
Supporting the Independent Garage and MOT sector
Issue 369
December 2024
MONTHLY
ISSUE IN PRINT
AND ONLINE
DIRECT TO
GARAGES & MOT
CENTRES
Welcome to the latest issue of The Garage.
Reaching a significant
proportion of the UK’s
independent Garage and MOT
sector, The Garage has established
itself as one of the major trade titles
for authoritative, independent news
and features.
The latest on new products,
updates on important regs, info on
key events and partnerships, and a
voice for the motor ombudsman, the
magazine, weekly Pulse email and the
website keep the community up to
speed.
Subscribe to
The Garage
To ensure you receive a printed copy of The Garage every issue, visit our website
and input your details. Don’t forget the magazine is FREE to receive.
www.garageandmot.com
The Garage has established
itself as one of the major
trade titles in the UK servicing
the independent garage
sector. With subscription
and free circulation it arrives
on the principals desk of the
independent garage sector
every month. The online
version of the magazine is
emailed to over 10,000 people
in the automotive industry
every month.
Contact us
Editor
Paul Gregory
paul.gregory@ppmedia.co.uk
Design & Layout
Mark Blacker
mark.blacker@ppmedia.co.uk
Advertising Manager
Nat Excell
Natalie@talk-media.uk
Telephone: 01732 445674
/ 07791 094967
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The
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@garageandmot
For more details or to book your
next advert contact Nat Excell on:
Every care is taken over the accuracy of material in The Garage but the publishers cannot be held responsible for any errors or omissions. Views and
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contributions.
© Partnership Publishing 2020 / 2024 - All rights reserved. No part of the publication may be reproduced in any form without prior consent of the publisher.
Natalie@talk-media.uk
01732 445674 | 07791 094967
3 Welcome.indd 1 03/12/2024 14:25
CONTENTS
Inside
News and Products
6. Schaeffler-promotes growing hybrid opportunity for garages.
8. Castrol-relaunch its online product finder to facilitate the
accurate identification and purchase of engine lubricants,
transmission fluids, brake fluids, and coolants for specific vehicles.
10. It’s ‘Car-istmas’. With only a few weeks to go until Christmas
Day, a study conducted by The Motor Ombudsman has revealed
a glimpse of ‘Car-istmas’for the first time, showcasing what
UK drivers are anticipating for the popular festive getaway later
next month.
12. Automechanika Birmingham-introduces ‘Motorvate’
A bold, flagship showcase for Automotive Careers, Skills &
Recruitment, set to run alongside Automechanika Birmingham in
June 2025.
14. Red lights spell danger–AA red light rollout to improve
breakdown safety.
22. AJ Fleetcare crowned the 2024 winner of
The Motor Ombudsman’s National Garage Star Award.
28. LKQ Academy opens its new headquarters in Tamworth as it
continues to invest in its support for the independent aftermarket.
Feature
26-27. WINTER SAFETY & MAINTENANCE
As we head into the winter season, as a trusted point of contact for customers and their cars,
any conversation around vehicle maintenance should include a discussion about tyres.
It may be that at this time of year, changing to winter tyres would benefit a client’s driving
performance and safety, or it could be simply ensuring they know some fundamental tyre
safety checks to add to their driving routine.
To help guide those conversations, Davanti Tyres is on hand to provide an overview of all
things winter tyres and the top tyre checks to share, too.
Your data
The Garage is published by Partnership Publishing and is produced 12 times a year. Your data and privacy is important to us. We would never give this
information away or sell it onto a third party. You would only receive magazines or information from one of Partnership Publishing’s publications.
However, if you wish to stop receiving The Garage and would like us to erase all of your information from our databases then email your name,
company and address to paul.gregory@ppmedia.co.uk
4 THE GARAGE
4 Contents.indd 1 03/12/2024 18:00
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LKQ FP.indd 1 03/12/2024 15:02
NEWS
Schaeffler promotes
growing hybrid opportunity
for garages
l With hybrid electric vehicles (HEVs) now among the top selling cars in the UK, Schaeffler is working
to support garages looking to make the most of the opportunities available
l For 48V mild hybrid systems, Schaeffler´s INA Front End Auxiliary Drive (FEAD) KIT also includes
the matching belt alternator starter
The rising number of 48V mild hybrid vehicles on the road
represents a major opportunity for independent garages,
and Schaeffler continues to support workshops through
its INA engine parts offering, including FEAD KITs.
The best-selling car in the UK in October 2024 was the
Ford Puma, according to figures from the Society of Motor
Manufacturers and Traders (SMMT), with most versions offered
in mild hybrid form. The second biggest selling car was the KIA
Sportage, also often sold with a mild hybrid power unit, and
many other HEVs were included in the top 10 for the month,
representing a major opportunity for independent garages.
Schaeffler estimates that there will be more than 100 million
48V mild hybrid vehicles on European roads by 2030, and the
motion technology company is continually updating its INA parts
offering to include new applications.
“A growing number of mild hybrids are being sold,” said
Matthew Selby, Sales and Marketing Director at Schaeffler
Vehicle Lifetime Solutions UK Limited. “This is set to grow into a
huge potential market for independent garages, and it is crucial
that we support them by making sure they can get the parts
they need, so they don’t have to turn away work in the future.”
For 48V-mild-hybrid systems, Schaeffler´s INA Front
End Auxiliary Drive (FEAD) KIT includes a multi-ribbed belt,
tensioners, idler pulleys and ancillaries (such as nuts and bolts).
The belt is designed and engineered specifically for use with
belt alternator starter systems (BAS) which feature stop start
technology.
“As with conventional internal combustion engine vehicles,”
said Matt, “many systems within 48V mild hybrid vehicle engines
rely on the increasingly complex FEAD drive. INA’s FEAD KIT
includes everything the technician needs to get the car back on
the road.”
Making a complete repair, rather than just replacing any sole
worn components within the system is crucial. “Replacing a
worn individual part often only helps as a short-term solution,
as further system components could also be worn or damaged,
and that is not always easy to detect,” said Matt. “Thanks to the
INA FEAD KIT from Schaeffler, all affected components can be
replaced at the same time to ensure a cost-efficient installation
that is both reliable and long-lasting.”
Schaeffler encourages aftermarket professionals to stay
updated with its latest news by regularly checking the REPXPERT
app, or by visiting the website at: www.repxpert.co.uk
6 THE GARAGE
6 Schaeffler.indd 1 03/12/2024 14:29
Motul FP 2.indd 1 03/12/2024 16:27
NEWS
New Castrol online tool will
help workshops and their
customers find the right oil
more easily
Castrol has relaunched its online
product finder to facilitate
the accurate identification
and purchase of engine lubricants,
transmission fluids, brake fluids, and
coolants for specific vehicles. The new
tool also makes it easier for end users
to identify trusted local workshops
and retailers where they can buy
recommended Castrol products.
The product finder, which can be found
on Castrol’s website at https://www.
castrol.com/en_gb/united-kingdom/
home/product-finder.html, includes
a ‘Quick Search’ feature that allows
workshop technicians and end users
to identify suitable Castrol products by
simply entering the registration number,
or by searching by brand and model.
Incorporating refreshed Castrol
branding, the enhanced product finder is
now compatible with more devices, while
the ‘Where to Buy’ function has been
simplified and enhanced with Google Maps
integration, making it easier to locate and
navigate to a trusted supplier.
Users can now save their product
searches and edit specific fields
without having to reselect all options; a
feature that is particularly beneficial for
workshops that need to perform multiple
searches efficiently.
Danielle Fang, Media & Communications
Specialist at Castrol: “The upgraded
product finder will be particularly helpful
for technicians carrying out regular
service, maintenance and repair work,
allowing them to more easily find and
source the most appropriate Castrol
fluids. We have listened to our customers
and made significant improvements such
as simplifying navigation to ensure a
seamless, intuitive, and efficient product
search process.”
To access Castrol’s new product finder,
please visit: https://www.castrol.com/
en_gb/united-kingdom/home/
product-finder.htm
8 THE GARAGE
8, Castrol.indd 1 03/12/2024 14:27
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NEWS
IT’S ‘CAR-ISTMAS’
A poll has been conducted by The Motor Ombudsman to provide the
first glimpse of ‘Car-istmas’, showcasing what this year’s Christmas
getaway landscape may look like for the nation’s drivers.
Vehicle accessories, personalised number plates, and tickets to an
event, top the Christmas wish list for a car-related gift.
With only a few weeks to go until
Christmas Day, a study conducted
by The Motor Ombudsman has
revealed a glimpse of ‘Car-istmas’for the
first time, showcasing what UK drivers are
anticipating for the popular festive getaway
later next month.
With millions traditionally hitting the road
to spend time with friends and relatives for
this much-loved annual occasion, the poll
of 1,000 people showed that, if they were
to travel by car to reach their destination
this Christmas, the highest proportion of
those surveyed (24%) would look to set off
two days before the main event. In contrast,
a combined 13%1 of respondents would
choose to leave their journey until the last
minute by navigating their way through the
peak rush hour Christmas Eve traffic, or on
Christmas Day itself once the roads emptied
out.
However, when questioned about what
their main concerns would be prior to
embarking on their journey to celebrate
one of the highlights of the winter season,
the principal ‘festive fears’ expressed by
respondents were namely, getting stuck in
traffic for long periods at a time (31%), and
having to travel in conditions, such as heavy
rain and fog (30%). Similarly, for nearly a
quarter of participants (23%), breaking down
in bad weather or in a remote area, would
equally be considered another nightmare
before Christmas, whilst something else
going wrong with the car, like a puncture,
and having to drive in the dark with poor
visibility, are both factors that would weigh
on the minds of just over a fifth (21%) of
drivers respectively.
Furthermore, with the UK’s road network
typically congested in the lead-up to the
festive break, the latest study revealed that
being late to join the celebrations would be
a worry for nearly half (49%2) of people. In
fact, the majority (nearly four in ten or 38%)
of respondents who expressed a ‘fear of
missing out’, said that they did not want to
forgo spending time with family members or
friends, who they may not have seen for a
while. It also emerged that 15% did not want
to forfeit the chance to open their presents
with others, or be greeted with cold turkey
on arrival (14%).
If they were planning to set off on a
Christmas holiday voyage, around one in two
survey participants (56%) cited that they
would get behind the wheel of a petrol car,
followed by a diesel model (20%). A hybrid
would be the transport of choice for 14%
of respondents, and 8% would drive an
all-electric vehicle – reflecting the ‘current’
situation of there being fewer fully batterypowered
cars on the road compared to
other fuel types.
When survey participants were quizzed
about what they would ask for when it
comes to a car-related gift for Christmas,
vehicle accessories, including dash cams
and cleaning kits, would be top of the wish
list for close to a quarter of people (23%),
followed by a personalised number plate
(17%), and tickets to an event, such as a
Formula One race or the Goodwood Festival
of Speed (15%). A LEGO set (13%) and model
car (13%) round off the five most soughtafter
‘wants’.
In addition, when it comes to priorities
in terms of enjoying a gift, four in ten
(40%) UK drivers surveyed said that they
would opt for something that they could
use all-year round, followed by one that
would allow them to spend quality time with
other family members (20%), reflecting the
aforementioned order of play for the most
desired presents.
Bill Fennell, Managing Director and Chief
Ombudsman at The Motor Ombudsman,
said: “The study paints an interesting picture
of the expectations of the nation’s motorists
at one of the busiest times on the UK’s road
network. This period is often synonymous
with congestion and long queues, when a
large proportion of the country are on the
move to join friends and family to celebrate
together for this special end-of-year
occasion.”
Bill added: “The underlying message that
we are ultimately reinforcing as part of our
‘Car-istmas’ campaign is for drivers to spend
time not only preparing for the getaway
and checking they have all the luggage they
need on board, but also that they get into
the spirit of ensuring their vehicle is fully
roadworthy and legal ahead of embarking on
their journey, not just for their own safety,
but also for that of other road users.
“If a repair is indeed needed prior to
setting off, we advise car owners to visit a
repairer that is accredited to The Motor
Ombudsman’s Service and Repair Code,
as this is a trusted endorsement that the
business will deliver the highest level of
service and workmanship to consumers
when on the ramp and beyond.”
To help drivers prepare for the festive
season, The Motor Ombudsman has
published a series of handy ‘Car-istmas’ tips,
which can be viewed at:
www.TheMotorOmbudsman.org/car-istmas.
10 THE GARAGE
xx, It's Caristmas.indd 1 03/12/2024 14:30
NEWS
Comma Unveils New PSA Spec
Engine Oil: Eco-PS 0W-20
Comma, the world-class brand of
automotive oils and lubricants that
are ‘made for mechanics’, has
announced the launch of a new PSA spec
engine oil: Comma Eco-PS 0W-20.
Comma Eco-PS meets ACEA C5
standards, which makes it perfect for
high-performance engines requiring
low SAPS oil. It also meets PSA B71 2010
standards, meaning it can be fitted to
some of the latest Peugeot models,
including the 3008 and 5008.
In total, Comma Eco-PS is
recommended for nearly 200 different
models, across marques including Peugeot
and Citroen. It also marks the first product
in the Comma range to feature its brandnew
label design, which uses its new
branding and has been specially designed
to make finding the right oil easier.
Petra Märzinger, Product Manager said:
“Comma is proud to bring a new
product driven by engine technology
direct to the aftermarket. Eco-PS 0W-20
is the newest addition to our product line.
“Everything we do is made for
mechanics, and so we want to ensure we
are equipping them with high-quality oils
and lubricants to help their workshops,
and customers’ vehicles, run smoother.”
Comma Eco-PS 0W-20 is available now
from Comma distributors.
For more information about Comma,
please visit www.commaoil.com
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11, Comma.indd 1 03/12/2024 14:32
AUTOMECHANIKANEWS
Automechanika Birmingham
introduces ‘Motorvate’ to
jumpstart UK automotive careers
Messe Frankfurt UK, the team behind Automechanika
Birmingham, has launched ‘Motorvate’ – a bold, flagship
showcase for Automotive Careers, Skills & Recruitment.
Set to run alongside Automechanika Birmingham in June
2025 at the NEC, Birmingham in Hall 17, Motorvate is a
dedicated initiative for Automotive Careers, Skills and
Recruitment, with the backing of the Institute of the
Motor Industry (IMI) and headline sponsors that include
Autotech Group, European Tyre Enterprise Limited
(ETEL), LKQ Euro Car Parts and Toyota GB.
With the IMI predicting a sector shortfall
of 160,000 by 2031, including a need
for 45,800 additional technicians,
the urgency for Motorvate is clear. It will
be the destination for automotive’s next
generation, showcasing the sector’s techdriven
edge and attracting a diverse crowd,
from college students and career-changers
to industry employees ready to take on new
challenges, as well as the influential garage and
bodyshop owners who frequent Automechanika
Birmingham.
Building on the success of Automechanika
Birmingham’s Student Programme, the event’s
centre piece, the Ignite Arena, will keep the
energy high, featuring live talks, celebrity
guests and lively competitions alongside
entertainment, music and activities from
sponsors.
12 THE GARAGE
12,13 Motorvate Automechanika.indd 1 04/12/2024 10:05
Exhibitors within the dedicated area will
highlight career paths, as well as training
and recruitment options, connecting
attendees with some of the UK’s most
forward-thinking employers in the
automotive aftermarket.
Simon Albert, MD of Messe Frankfurt UK,
commented: “With Motorvate, we’re fully
committed to driving meaningful action
in the automotive industry’s talent and
skills arena. As a not-for-profit initiative,
Motorvate is our way of stepping up to
support the sector we’re so passionate
about, connecting ambitious candidates
and professionals with industry-leading
employers and career pathways. We
are going to co-ordinate the collective
industry approach to tackle this issue
head-on. Our partnership with the IMI and
investment in features like the Ignite Arena
mean we can offer an event experience
like nothing else in the industry.
“We’ve listened to the calls for
solutions to the skills gap and, while we’ve
addressed this in many ways – through our
conference programmes and dedicated
Student Programmes – Motorvate places
it right where it belongs, at the top of the
national agenda in 2025. We can’t wait to
bring it all to life - we’re investing in the
sector’s future and welcome everyone to
be part of the solution!”
Messe Frankfurt UK has enlisted Gavin
White as an Ambassador for Motorvate,
embracing his experience and passion for
the industry to deliver this initiative. Gavin,
as the founder of Autotech Group and a
highly active advocate for the industry
over many years, was the worthy recipient
of the IMI’s Outstanding Contribution to
the Motor Industry earlier this year and
more recently became an Honorary Life
Member of the NTDA.
Discussing Motorvate, Gavin
commented: “Without a shadow of a
doubt, I firmly believe that Motorvate
offers the platform our industry has long
needed to tackle the persistent challenges
around talent and skills. Leveraging
Automechanika Birmingham, the UK’s
flagship event for the automotive sector,
AUTOMECHANIKANEWS
provides an unparalleled opportunity to
address this critical issue head-on. It’s a
chance unlike anything I’ve seen before to
drive meaningful change in our industry.”
Further announcements regarding the
headline partners for Motorvate will be
shared in the coming weeks.
Motorvate and Automechanika
Birmingham will take place at the
Birmingham NEC from 3rd - 5th June
2025 in Hall 17. For more information
about supporting the initiative and
information regarding sponsoring and
exhibiting opportunities, please visit
hereor contact Liam Bryant at Liam.
Bryant@uk.messefrankfurt.com,
T: +44 (0)1483 483984
THE GARAGE 13
12,13 Motorvate Automechanika.indd 2 04/12/2024 10:04
RED LIGHTS
SPELL DANGER
AA red light rollout to
improve breakdown safety
Increased Visibility: The flashing rear
red lights will make breakdown vehicles
more visible to oncoming traffic,
especially in poor weather conditions.
Enhanced Safety: By drawing attention
to stationary breakdown vehicles, the
new lighting system could reduce the
number of collisions and enhance the
safety of both the vehicle operators,
AA members and other road users.
Regulation Compliance: The installation
of the lights means The AA meets or
exceeds current legislation
In a significant move to improve the safety of its roadside
patrols, its members and other road users, The AA has
introduced flashing rear red lights* [rear reds] to its fleet of
breakdown vehicles.
The rollout of the programme comes after years of
campaigning by the UK’s largest motoring organisations and
recovery operators to be allowed to use ‘rear reds’ in a similar
way to police and National Highways officers. The plan was
first announced as part of the previous government’s ‘Plan for
Drivers’**.
Last year, 4,723 casualties occurred on motorways***, and
these incidents include those whose vehicles were struck as
they were receiving help. There were also multiple near misses,
as drivers passed too close and too fast while vehicle recovery
specialists rescued vulnerable motorists on nation’s motorways
and A roads. The AA is keen to help reduce that number by
taking whatever steps are practicably possible by investing in
safer working practices for its employees.
For the use of flashing rear red light to be considered legal,
recovery operators must submit a VSO (Vehicle Special Order)
and gain DfT (Department for Transport) before activating
14 THE GARAGE
14,15 AA Red Light.indd 1 03/12/2024 14:14
NEWS
the ‘rear reds’. Once activated, the use of the lights is closely
monitored to ensure they are only used when the required
criteria are met.
This criterion stipulates that when used as part of a vehicle
recovery, flashing red lights can only be used following a Dynamic
Risk Assessment (DRA) by the attending operator, in conjunction
with flashing amber beacons and when the recovery vehicle is
stationary on a fast-moving road or in inclement weather. The AA
is providing additional training for its patrols to help them to stay
compliant when using the lights.
Duncan Webb, AA Head of Fleet, said: “The recovery industry
has long called for the introduction of rear red flashing lights. The
move to introduce them to all our breakdown and recovery fleet
offers another layer of protection to our patrols when they’re
attending to our members.
“Safety is paramount when rescuing our members, especially
on fast moving roads. Drivers know that red lights spell danger, so
we urge the public that if they see a recovery vehicle with flashing
red lights that they slow down, and if safe to do so, move over.
These simple steps offer protection to stranded drivers and the
patrols working on the casualty vehicle.
“I applaud our Fleet Engineering team for having the foresight
to pre-install the lights in readiness for the DfT / VSO approval).
This move has meant that the majority of our patrol vehicle
‘rear reds’ were ready to be switched on once the patrols had
completed their mandatory training, saving time off the road and
improving customer service and safety levels.”
About the VSO: The VSO mandates that following approval,
equipped breakdown vehicles operating on public roads can
be fitted with and activate flashing rear red lights. These lights
should only be activated following a Dynamic Risk Assessment
(DRA) when the vehicle is stationary in a breakdown attendance
situation on a fast-moving road and/or in inclement weather.
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THE GARAGE 15
14,15 AA Red Light.indd 2 04/12/2024 10:02
NEWS
MASTERING THE ANGLES
Essential knowledge for accurate
wheel alignment
An incorrect thrust angle can result in
the steering wheel being off centre when
front toe is adjusted.
A solid understanding of core alignment angles is essential for
efficient diagnosis, precise adjustments, and delivering a high
standard of service.
While advanced systems can assist
in identifying alignment issues, a
good grasp of alignment angles
enables technicians to interpret diagnostic
results more effectively, resulting in
quicker adjustments and safer, longerlasting
vehicle performance.
Mastering the angles enhances a
technician’s ability to diagnose tyre
wear, vehicle handling issues, and even
fuel inefficiencies that result from
misalignment. From thrust angle to caster,
each alignment angle provides insights
that can streamline diagnosis and improve
customer satisfaction. With a good
understanding of these alignment angles,
even basic systems can be used to deliver
accurate, high-quality results.
Thrust Angle: The Foundation for
Alignment Accuracy
The thrust angle represents the direction
the rear wheels point in relation to the
vehicle’s centreline. When properly
aligned, the thrust angle should match
the vehicle’s centreline, allowing the car
to drive straight. Misalignment here can
quickly reveal itself in issues like:
l Tyre wear on one side: Uneven thrust
angles can lead to irregular wear, making
tyre replacements more frequent.
l Vehicle pulling: A misaligned thrust
angle often causes a noticeable pull to
one side, impacting steering ease.
Adjusting the thrust angle first ensures
a stable baseline for other adjustments.
Toe: Essential for Tyre Wear and Fuel
Efficiency
The toe angle is a key factor in preventing
feathering across the tread, poor handling
and preserving fuel efficiency. Toe
alignment determines whether the wheels
point inward (toe-in) or outward (toe-out)
relative to the centreline when viewed
from above.
l Toe-In: The wheels are pointing towards
the centre line of the vehicle. Sometimes
referred to as positive toe.
l Toe-Out: The wheels are pointing
away from the centre line of the vehicle.
Sometimes referred to as negative toe.
l Total toe: Refers to the combined angle
of both front or rear wheels relative to
the vehicle’s centre line. It’s essentially the
sum of the toe angles of the two wheels
on an axle.
l Partial toe: Refers to the toe angle of an
individual wheel on an axle, as opposed to
the total toe.
16 THE GARAGE
16,17 Supertracker.indd 1 03/12/2024 14:18
NEWS
Technicians who grasp toe principles can
quickly address customer complaints
about unusual tread patterns or
handleability issues, often spotting and
correcting these before they become
expensive repairs.
Caster: Improving Stability and
Steering Response
Caster angle, the tilt of the steering axis
when viewed from the side, plays a vital
role in steering stability. It is the angle
between the vertical line and the steering
axis (the line that runs through the upper
and lower ball joints or strut mount and
ball joint in the front suspension).
A positive caster angle tilts the steering
axis rearward, while a negative caster tilts
it forward.
While some vehicles don’t allow
for caster adjustment, technicians
knowledgeable about caster can
recognise its effect on vehicle behaviour
and communicate this effectively to
customers.
Camber Angle: Maximizing Tyre
Contact and Cornering Grip
The camber angle refers to the inward or
outward tilt of the wheels when viewed
from the front. Proper camber alignment
optimises tyre contact with the road,
ensuring even grip and reducing the risk of
uneven tyre wear. Types of Camber Angle:
● Positive Camber: The top of the wheel
leans outward (away from the vehicle).
● Negative Camber: The top of the wheel
leans inward (toward the vehicle).
Incorrect camber tilts the tyre from
vertical, reducing the contact between
the tyre and the road even in a straight
line. Incorrect camber can cause smooth
wear on the edges of tyres, reduce
cornering grip, excessive bearing wear and
poor handling.
Setback: Diagnosing Structural
Issues Early
Setback refers to the forward or
rearward position difference between
the front wheels. While a slight setback
is often within manufacturing tolerances,
significant setback might suggest
structural issues. Detecting setback issues
early through alignment checks can help
technicians alert customers to potential
frame issues before they become safety
risks, establishing trust and avoiding future
problems for the customer.
● Small setback (within factory tolerances)
is normal, often due to slight differences
in suspension or steering components.
● Excessive setback could potentially
indicate issues like frame damage or bent
suspension parts.
Understanding alignment angles directly
translates into better service outcomes,
without this knowledge, technicians
risk making improper adjustments that
can compromise safety, increase wear,
and reduce customer satisfaction. With
the correct knowledge, technicians can
diagnose wear patterns, pulling issues, and
other alignment-related concerns without
solely relying on diagnostic equipment.
At Supertracker, we offer
comprehensive training for both
advanced and entry-level alignment
systems. Whether working with high-tech
equipment or manual laser alignment
tools, our training helps technicians gain
the confidence to perform accurate
alignments that increase vehicle efficiency
and customer satisfaction.
Visit Supertracker’s Wheel Alignment
Studio in Worksop to see our equipment in
action, or reach out for quotes and tradein
options.
For inquiries or to schedule a
demonstration, visit:
www.supertracker.com or contact us at:
info@supertracker.com
GRP GRATING VEHICLE
INSPECTION PIT COVERS
GRP Grating Vehicle Inspection Pit offers
increased safety and product longevity
over wooden planks. Our inspection
pit grating covers come in 38mm and
50mm deep, plus special raised packers
if you have deeper rebates. Our service
and product advice goes above and
beyond every other competitor.
BENEFITS OF GRIPCLAD’S
GRP FLOOR GRATING
For more information call us today.
TEL: 023 8040 6796
enquiries@gripclad.co.uk
www.gripclad.co.uk/applications/garage-inspection-pit/
Lightweight and easy
to lift and shift
Safe anti-slip walking
surface
Cut to manageable size and
easily slotted and laid
If no angle, use our ramp
edging
Anti-slip surface
Virtually zero maintenance
Neat and tidy look
THE GARAGE 17
16,17 Supertracker.indd 2 03/12/2024 14:19
IN ASSOCIATION WITH
3-5 June 2025
NEC, Birmingham
Only
15%
of stands
remaining
Confirmed Exhibitors Include:
Automechanika 2025 DPS.indd 1 03/12/2024 14:58
The event presents a unique
opportunity to showcase your
brand, products and services
to over 15,000 automotive
professionals. Attendees
include garages, motor
factors, bodyshops, retailers,
dealerships, and detailers—all
at the UK’s largest automotive
aftermarket trade exhibition.
Book your
stand today!
Automechanika 2025 DPS.indd 2 03/12/2024 14:59
NEWS
Free Garage Hive resource to help
workshops tackle National Insurance hike
Garage Hive, in collaboration
with its UK partner coLaunch,
has launched its updated
2025 gross profit calculator
to help workshops stay on
top of rising costs and plan
effectively for the year ahead.
Free to download, the latest version
incorporates critical updates,
including the number of 2025 working
days and the new National Insurance
contributions announced in the Autumn
Budget. Garages simply enter their
overheads into the spreadsheet template
to automatically generate daily and monthly
gross profit targets.
“With rising costs and an increased
National Insurance rate, it’s more important
than ever to understand the financial
dynamics of your business,” said Alex
Lindley, Director of Garage Hive. “This
calculator helps you identify the gross
profit you need to cover costs, make
informed adjustments, and maintain
profitability in an increasingly challenging
economic environment.”
Chancellor of the Exchequer, Rachel
Reeves’s October Budget brought higher
National Insurance contributions, increased
minimum wages, and changes to capital
gains and inheritance taxes, all adding
financial pressure on independent garages.
Garage owners are advised to download
the free Garage Hive resource and
complete the exercise before the year
ends.
“Understanding your operational
costs is the foundation for effective
decision-making,” said Alex. “Whether it’s
planning inflationary pay rises or adjusting
labour rates, this tool ensures you can
approach these decisions with clarity and
confidence.”
Community-driven garage management
software, Garage Hive is uniquely
positioned to support independent
garages, drawing on its expertise in
addressing the operational challenges they
face. Tools like its gross profit calculator
enable workshops to navigate economic
pressures, manage costs effectively, and
make data-driven decisions to safeguard
their profitability.
The gross profit calculator can be
downloaded for free here: https://www.
ghlaunch.com/gp For further information
on how Garage Hive helps independent
garages operate more profitably,
visit www.garagehive.co.uk
20 THE GARAGE
20, Garage Hive.indd 1 03/12/2024 14:34
NEWS
Autowave and BullsEye
Car Parts sign distribution
deal to unlock potential
of key services
Autowave, a leading supplier
of car keys and programming
equipment, is excited to announce
a distribution partnership with BullsEye
Car Parts. This collaboration enables the
multi-site motor factor to diversify its
stock portfolio with a wide selection of
Autowave’s high-quality car keys, remotes
and transponders, now available across its
17-branch network.
The agreement and BullsEye’s move
into a new market addresses a gap in its
existing stock. Consequently, Autowave’s
range of products allows BullsEye to serve
its current customers with a one-stopshop,
but also allows it to reach new
customers, creating opportunities for
business growth.
BullsEye’s Autowave offering includes:
● Car remotes – Compatible across
a variety of makes and models, these
provide customers with a quick and
accurate replacement.
● Key blanks – Physical keys designed to
hold an inserted transponder.
● Transponders – Secure vehicle
immobilisation options, from chips to key
blanks ready for programming.
● Key shells – Customers can replace or
rehouse damaged remote casings.
An exciting revenue opportunity
for workshops and locksmiths
Through this partnership, BullsEye has
invested in a strong portfolio of Autowave
products, giving local workshops and
locksmiths the opportunity to enjoy
new, high-margin revenue streams.
Furthermore, by offering key-related
services, BullsEye customers can expand
their range without the need for additional
on-site stock, making the process efficient
and profitable.
Autowave’s Ravi Kotecha is delighted
by the fact another distributor has
invested trust and confidence in the
company and emphasised the revenue
potential replacement keys provides:
“Partnering with BullsEye reinforces our
commitment to providing motor factors
with convenient, quality key solutions.
“BullsEye’s team is forward-thinking,
and they recognise the opportunity this
presents to deliver added value to their
customers. We’re thrilled to see them take
this step and look forward to the growth it
will bring.”
BullsEye’s Ben Early said: “We saw a
gap in our current stock holding and
felt Autowave offered the full package.
Ravi and the team are knowledgeable,
professional and available if we require
support. It’s early days, but we’re
encouraged by the start of this new
venture and the interest from customers.”
For more information about Autowave, go
to www.autowave.co.uk
THE GARAGE 21
21, Autowave.indd 1 03/12/2024 14:37
INDUSTRYAWARDS
AJ Fleetcare
crowned the 2024
winner of The Motor
Ombudsman’s National
Garage Star Award
l AJ Fleetcare, a family-owned independent garage
in Leeds, Yorkshire, has been crowned the overall
national winner of The Motor Ombudsman’s 2024
Star Awards, becoming the third independent garage
to claim the sought-after National Garage Star
Award since 2020.
l Now in its fifth year, the annual competition
was launched to recognise Motor Ombudsmanaccredited
businesses and staff members within
these organisations who have gone the extra mile in
the eyes of consumers.
l The eight regional 2024 Garage Star trophy
holders across the UK, include four individual
winners from franchise car dealerships, and four
independent garages.
l In tandem with The Motor Ombudsman’s
partnership with the Chartered Trading Standards
Institute (CTSI)’s prestigious Hero Awards, the
National Garage Star trophy will be formally
presented at the Houses of Parliament in
Westminster for the second year running.
The Motor Ombudsman is pleased to announce that AJ
Fleetcare, an independent garage in Leeds, has been
crowned the 2024 winner of the National Garage Star
Award – the top prize in the Ombudsman’s annual Star Awards
competition. Now in their fifth year, the motor industry
accolades allow consumers to put businesses accredited to one
or more of The Motor Ombudsman’s four Codes of Practice, or
individual staff members, into the spotlight, for going the extra
mile to deliver an exceptional level of service. This can be at the
point when customers buy a car, have it maintained, or during the
process of making a purchase or a claim on a warranty.
The family-owned business in Yorkshire was amongst the 3,262
online nominations that were submitted by motorists up and
down the UK in the latest contest – the highest ever volume of
submissions received. These are short accounts from consumers,
who put their ‘stars’ forward following acts of kindness and
generosity, and highlight gestures that went beyond what would
normally be expected of staff, and which ultimately made a
significant difference.
According to pre-defined criteria, these entries were then
whittled down by The Motor Ombudsman to form a shortlist
of the final 30. These were made up of 24 nominations across
eight UK regions for the Garage Star Awards – applicable to
accredited independent garages and franchise dealers, and six
nominations for the Customer Service Star Awards, covering
22 THE GARAGE
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INDUSTRYAWARDS
vehicle manufacturers and extended warranty providers that are
committed to The Motor Ombudsman’s New Car and Vehicle
Warranty Product Codes respectively. These final contenders –
an achievement in itself to reach this stage of the competition,
were then passed to this year’s Star Awards judging panel of
industry experts to jointly determine the names of the winners for
2024, and the two highly commended entries in each category.
For the eight regional trophy holders that were named across
the country in the Garage Star category, four were bestowed
to individual team members from franchise car dealerships.
The remainder were claimed by four independent garages,
which saw Garej Arwyn Cyf in Wales win a Star Award for the
second consecutive year. Furthermore, after seeing off stiff
competition from the other two contenders earmarked for the
regional Garage Star trophy for the North, AJ Fleetcare emerged
triumphant, with judges commending the business for their caring
and altruistic support of a customer who was facing challenging
circumstances looking after a relative, which saw the garage fix
the individual’s vehicle at very short notice, whilst they also paid
for a taxi fare at no extra charge to minimise inconvenience and
keep the customer mobile. This was coupled with a thoughtful
gift on the handover of the repaired vehicle, alongside words of
reassurance.
To determine the name that would be etched on to this year’s
National Garage Star trophy, the independent garage from
Leeds, alongside the seven other regional trophy holders, were
then brought together once again for the final evaluation of the
session to determine the recipient of the top prize.
However, AJ Fleetcare’s swift assistance of a consumer in their
hour of need was considered, without hesitation by all judges,
worthy of the coveted 2024 title, in addition to £2,000 in high
street vouchers as a reflection of this outstanding achievement.
At the beginning of next month, the National Garage Star
silverware will be formally presented for the second year running
at the Chartered Trading Standards Institute (CTSI)’s Hero Awards
ceremony in the prestigious surroundings of the Houses of
Parliament. The annual celebration, attended by Members of
Parliament, commemorates remarkable individuals or groups of
people who have made outstanding contributions within their
respective fields.
On being named the winner of the National Garage Star Award,
Alan and Jeanette Landale, the husband and wife owners of AJ
Fleetcare, said: “We are absolutely delighted to have won the top
prize. We faced some very stiff competition from the other 2024
Garage Star Award winners, and bringing home two trophies is a
true testament to the hard work that the entire team put in on
a daily basis, and their unrelenting commitment to delivering the
highest level of customer service across the business. This really
is a joint effort, and we are honoured that the lengths that we go
to, have been formally recognised both by our customers, and
by a panel of motor industry experts. We are very much looking
forward to a very memorable and special trip to London.”
Bill Fennell, Chief Ombudsman and Managing Director of The
Motor Ombudsman, said: “We would like to congratulate all of
this year’s trophy winners and highly commended entries on
their fantastic achievement, and AJ Fleetcare in particular, on
claiming the highest honour, from the thousands of entries that
we received. The calibre was extremely high, thereby making this
a very closely fought contest.
However, at the end of the day, it can be the smallest of
gestures that make the biggest difference to someone, and
AJ Fleetcare unanimously stood out for the judges, thanks to
their unequivocal dedication to going the extra mile and taking
all necessary steps to deliver a caring and attentive customer
experience.”
Bill added: “We would like to thank the customers of Motor
Ombudsman-accredited businesses who took the time to
nominate organisations and staff members across the UK.
Without them and the hard work and kind-natured gestures
shown by businesses, we would not have the great standard of
entries and the industry awards that we have today.”
DVSA’s Head of Vehicle Policy and Engineering, Neil Barlow – a
judge for the 2024 Star Awards, said: “Excellent customer service
is a priority for DVSA, and for the wider industry. Providing a
quality service builds trust with motorists and makes it easier for
them to keep their vehicles safe. The 30 finalists in this year’s Star
Awards should be very proud of the great service they continue
to offer customers. This year’s winners AJ Fleetcare have proven
their commitment to their customers, and in turn have set an
example for the industry.”
For more information on The Motor Ombudsman’s Star Awards,
visit: www.TheMotorOmbudsman.org/Awards.
Continued on page 24
THE GARAGE 23
24
22,23,24 News TMO Star Awards V222.indd 2 04/12/2024 08:44
INDUSTRYAWARDS
Continued from page 23
2024 Garage Star Award
winners and highly
commended entries
The businesses and individuals crowned regional
Garage Star Award winners in 2024, and those
which were highly commended, were:
● NORTH: AJ Fleetcare (Leeds, Yorkshire), for assisting a
customer facing challenging personal circumstances, at very
short notice, and with added care and empathy
Highly commended: Keswick Motor Company (Keswick,
Cumbria) and Napoleon Garage (BD4) Ltd (Bradford, Yorkshire)
● SOUTH: Courtwood Car Services (Uxbridge, Middlesex), for
going to great lengths to bring a 20-year-old vehicle back to a
roadworthy and legal condition, and for spending a significant
amount of time diagnosing a mechanical issue
Highly commended: Bourne Road Garage Ltd (Dartford, Essex)
and Nick Locke, CMA General Manager (for Chingford and
Northampton) at Bristol Street Motors Vauxhall Chingford (East
London)
● EAST: Connor Smith, Sales Executive at Marshall Ford King’s
Lynn (King’s Lynn, Norfolk), for an exceptional and very attentive
level of service shown to a customer who had specific mobility
requirements, during the purchase process, and post-sale
Highly commended: Crown Garage Honda (King’s Lynn, Norfolk)
and Wings ŠKODA Peterborough (Cambridgeshire)
● WEST: Dominic Bryan, General Sales Manager at Marshall
Hyundai Worcester (Worcestershire), for working after hours,
and going beyond the call of duty to ensure the seamless
purchase of a new car for a customer’s elderly parents
Highly commended: AP Auto Repairs (Helston, Cornwall) and
CM Motors (Helston, Cornwall)
● THE MIDLANDS: Luke Saunders, Sales Executive at Listers
Honda Stratford-upon-Avon (Warwickshire), for his thoughtful,
kind and highly considerate approach shown to a customer
throughout the purchase process, from handover, to delivery
Highly commended: Car and Commercial Repairs Ltd
(Nottingham, Nottinghamshire) and Chris Jenks, Service
Manager at R.C. Motors Ltd (Shrewsbury, Shropshire)
● NORTHERN IRELAND: Lisa Gormley, Service Manager at
Donnelly & Taggart Renault (Ballymena, County Antrim), for
reassuring and caring service provided to a family, and for the
swift repair of a vehicle that had broken down
Highly commended: Donnelly Honda Belfast (Belfast, County
Antrim) and Roadside (Garages) Kia (Coleraine, County
Londonderry)
● SCOTLAND: Anderson Clark Motor Repairs (Inverness,
Inverness-shire), for assisting a customer at short notice with
repairs, for vehicles used for charitable commitments
Highly commended: Brown Brothers (Peebles, Peebleshire) and
MacInnes Motors (Dingwall, Ross-Shire)
● WALES: Garej Arwyn Cyf (Caernarfon, Gwynedd), for a
courteous and personal approach shown to a customer, whilst
offering a consistently high level of service.
Highly commended: Jamin Strickland at Cardiff Honda
(Glamorgan) and Ponthir Group Newport (Gwent)
Autotech Group
Crowned Best Small
Recruitment Business at
Global Recruiter Awards
Autotech Group is thrilled to announce its latest
accolade, winning the esteemed Best Small
Recruitment Business category at the Global
Recruiter Awards.
This recognition underscores the company’s unwavering
commitment to addressing the challenges within the UK
automotive aftermarket and its ability to evolve and innovate in
line with the sector’s needs.
At the heart of this achievement is Autotech Recruit, the
founding brand of Autotech Group, which operates the UK’s
largest network of temporary vehicle technicians, MOT testers,
and service and parts advisors.
Since its inception in 2010, Autotech Recruit has laid the
foundation for the company’s growth. Its mission to tackle
the skills shortage and meet the demands of an evolving
automotive industry fuelled the creation of sister brands,
Autotech Training, Autotech Academy, and Autotech Connect.
Through these brands, Autotech Group has become
synonymous with upskilling the automotive workforce and
integrating technology into the sector to bridge skills gaps.
Its Autotech Academy initiative has been instrumental in
addressing the significant challenges of not enough young
talent entering the sector through its unique paid internship
solution for newly qualified vehicle technicians, which is
providing employers with an expanded and skilled talent pool.
This win is a testament to Autotech Group’s ability to
work as a true partner to the automotive industry, offering
innovative and consultative solutions that go beyond traditional
recruitment. A spokesperson for the awards highlighted:
“This business has made it its mission to not only understand
its specialist sector but to use innovative methods to solve
the challenges it faces. It offers a truly consultative and
value-added service, as well as extensive candidate training
programs, designed to solve the skills gap and retention issues
the sector faced.”
“We are delighted to have won the Best Small Recruitment
Business award at the Global Recruiter Awards,” comments
Simon King, CEO of Autotech Group. “This prestigious
accolade highlights our ability to adapt, innovate, and
collaborate as a trusted partner to the automotive
aftermarket, and reaffirms our unwavering commitment to
enhancing the industry’s reputation and ensuring it thrives in
an era of change.
3
24 THE GARAGE
22,23,24 News TMO Star Awards V222.indd 3 04/12/2024 08:44
A chance to win £500 by taking Ben’s new
Health & Wellbeing survey
It’s that time of year when automotive industry charity, Ben, launches its annual Health & Wellbeing survey,
to gain insights into the health and wellbeing needs of automotive people - for now and in the future.
Ben would like as many people as possible who work,
or have worked, in the automotive industry to share
their health and wellbeing experiences. The charity
wants to hear what health and wellbeing issues have affected
automotive people and their families over the past year
and what they think their challenges might be in the future.
The survey is confidential, takes under 10 minutes and each
participant has the chance to win a £500 Amazon voucher.
Help Ben to help you & win £500 take the survey now!
Ben uses the survey results to guide future support and
service development for automotive individuals who are
struggling or in crisis. The results from Ben’s Health &
Wellbeing survey are also shared annually in a report to help
automotive industry employers better support the health and
wellbeing of their workforce.
Last year’s survey indicated that:
l 99.6% of automotive workers were personally affected by a
health and wellbeing issue
l Stress was the most common issue (56%), followed by poor
sleep (51%) and feelings of anxiety (43%)
l 7 in 10 automotive workers were
worried about money - up from 6 in 10 year on year
l 1 in 7 (14%) automotive people are considering leaving the
industry - and 63% of those considering leaving the industry
were experiencing stress at work.
Rachel Clift, Ben’s Chief Executive Officer, said: “It’s that
time of year again when we need to hear from our automotive
family! We want to hear from as many people as possible who
work, or have worked, in our industry. Tell us about the health
and wellbeing challenges you’ve faced over the past 12 months
and what you think you might need in the future so we can
provide the very best support and services, as your charity.
The insights we gain from our annual surveys are vital in so
many ways.
“As well as providing support for life for industryconnected
individuals and their families, our mission is to
help automotive employers build a motivated and resilient
workforce. So if you’re automotive industry-connected,
please help us to help you and take the survey now! It’ll only
take 10 minutes of your time and will help us do even more to
support you and the health and wellbeing of our automotive
family as a whole.”
Ben is here for those who work, or have worked, in the
automotive industry and their family dependents. If you need
support, get in touch via our free and confidential helpline:
08081 311 333 or use our webchat at www.ben.org.uk.
For employers who would like to find out more about working
in partnership with Ben, or who would be interested in
discussing Health & Wellbeing support for employees contact
Rachel Clift: Rachel.Clift@ben.org.uk
25 BEN Survey.indd 1 03/12/2024 14:03
WINTERSAFETY&MAINTENANCE
Davanti Tyres, on hand to provide an overview of all things . . .
WINTER
TYRES
As we head into the winter season, as a trusted point of contact for customers
and their cars, any conversation around vehicle maintenance should include a
discussion about tyres.
It may be that at this time of year,
changing to winter tyres would benefit a
client’s driving performance and safety,
or it could be simply ensuring they know
some fundamental tyre safety checks to
add to their driving routine.
To help guide those conversations,
Davanti Tyres is on hand to provide an
overview of all things winter tyres and the
top tyre checks to share, too.
What are winter tyres?
Winter tyres offer enhanced performance
in wet and wintry conditions, specifically
designed to operate best at temperatures
under 7°C. The easiest way to identify a
winter tyre is to look for the Three Peak
Mountain Snowflake (3PMSF) - now an
industry standard certification for winter
tyres - and Mud & Snow (M+S) symbols on
the sidewalls of a tyre.
For excellent braking and handling,
enhanced water dispersion and stability
in cold and icy conditions, winter tyres -
such as the Davanti Tyres’ Wintoura - have
specific design features, including:
● Two wide circumferential grooves with
lateral and zig-zag cuts (known as sipes)
to improve traction and lateral grip. In
winter, they are excellent at dispersing
water and increasing grip in icy and snowy
conditions.
● A connected centre rib (the raised
section of the tread pattern you see)
provides assured steering response in all
conditions.
● A flexible carcass construction provides
a smooth, comfortable drive in tricky,
wintry conditions.
● Angled tread block edges actively help
reduce noise.
Winter tyres are researched and tested
in the most severe conditions to ensure
performance and reliability. For example,
Davanti Tyres headed to the Arctic Circle
to ensure its tyres could perform in the
most demanding winter conditions.
And who are winter tyres suitable
for?
Designed for wintry conditions and
temperatures under 7°C, in the UK, you’re
most likely to require winter tyres if you
live in an isolated area or face rugged
terrains, where these conditions are more
common and long-lasting. Not forgetting,
it is important to consider that in parts
of the EU, it is mandatory to have winter
tyres fitted when the temperature falls
below seven degrees – so keep in mind if
a customer is talking about a winter road
trip.
It could be that if a client is likely to be
facing less extreme conditions this winter,
but plenty of wet weather, all-season
tyres are the more suitable option.
Nevertheless, whatever the tyre, it’s
important to remind motorists of the
importance of checking their tyres to
keep their cars safe on the road.
Davanti Tyres’ general manager, Peter
Cross, adds: “Tyres are rarely seen as a
safety feature of a car, but they are the
only element connecting a car to the road
so it’s vital they are of high quality and well
looked after. People are often staggered
by the number of specialist engineers we
have at Davanti working on new products,
but it’s an integral part of everyone’s
vehicle.”
Peter Cross concludes: “This winter,
whenever motorists head to the garage,
it’s important tyres are a part of the
conversation. Having the right tyre for
driving requirements ensures driver safety
and performance on the road, and the
importance of regular tyre checks mustn’t
be forgotten either.”
26 THE GARAGE
26,27 Winter Feature.indd 1 03/12/2024 14:22
WINTERSAFETY&MAINTENANCE
FROM THE SMALLEST
NUT & BOLT TO A COMPLETE
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THE GARAGE 27
26,27 Winter Feature.indd 2 03/12/2024 14:22
TRAINING
LKQ Academy launches
flagship new training centre
LKQ Academy opened its new
headquarters in Tamworth last
week as it continues to invest in
its support for the independent
aftermarket.
The new site is located at LKQ’s T1
site at Birch Coppice Business Park
and will be the only location in the
country where garage and bodyshop
customers can access the full and
unrivalled range of LKQ Academy courses.
The new site is part of a major growth
drive for LKQ Academy and forms one of
ten new centres the business is opening
across the UK, which are set to create
a total of 12,000 seats on 87 different
courses.
As part of this rapid growth, LKQ
Academy has also seen the recruitment of
new specialist instructors and has signed
an exclusive contract with Andy Savva, The
Garage Inspector, to deliver training over
the next three years.
And it has launched a first-of-its
kind dedicated training proposition for
bodyshops, which is designed to support
and upskill bodyshop technicians in line
with the pace of change in the UK car
parc, and to help bodyshop businesses of
all sizes to achieve sustainable, profitable
growth.
Booking slots are now open for training
at the new location. To secure a space,
visit https://lkqacademy.co.uk/coursecalendar
Lee Chapman, Head of Support and
LKQ Academy, said: “Our new training
centre is integral to our commitment
to helping independent garages and
bodyshops to upskill for the future, and
will act as a central hub for our operations
from which our best-in-class training can
ripple outwards.
“The LKQ Academy is undergoing
a period of significant growth and
investment, as we respond to acute
demand for upskilling in the context
of a rapidly changing and increasingly
sophisticated and sustainable UK car
parc. With our new T1 site, we look
forward to further boosting our customer
engagement and continue to expand our
training prospectus.”
For more information on how the LKQ
Academy can benefit your business, visit
https://www.lkqacademy.co.uk/
28 THE GARAGE
28, LKQ.indd 1 03/12/2024 14:39
Cleevely Group
confirms next
‘At Ease With EV’
training dates
TRAINING
Following the overwhelming success
throughout 2024, Cleevely Group has
announced that its highly acclaimed At
Ease With EV training courses are set
to return in 2025.
Aimed at garage owners and technicians
with IMI Level 2, 3, or 4 qualifications, the
exclusive course offers a unique opportunity
to build the confidence and skills needed to
tackle the growing demand for EV servicing
and repairs.
The first At Ease With EV session for 2025
is scheduled for Saturday 18th January, with
another session to be held on Saturday 29th
March. Tickets are available on a first-come,
first-served basis for just £295 + VAT per
delegate, with lunch, refreshments, and a
CPD certificate included.
Held at the award-winning Cleevely EV
workshop in Cheltenham, the At Ease With
EV course has garnered praise for its handson
approach and expert-led guidance.
Technicians benefit from direct training from
none other than Matt Cleevely himself, a
pioneer in EV servicing and repairs, alongside
renowned technical trainer Alistair Finch.
The course offers invaluable hands-on
experience with a 2018 Nissan Leaf and
a Tesla Model Y Performance, covering
topics such as high-voltage battery testing,
interlocks, charging issues, EV servicing,
common problems, and an in-depth
demonstration of Tesla’s service mode.
Technicians learn to work with the latest
EV technologies in a safe and controlled
environment, building both practical
expertise and confidence.
“There’s always that safety concern
when working on high-voltage systems,”
said Adrian Smith of Warmington Garage in
Banbury. “But this training takes away that
fear. After gaining this hands-on experience,
you realise EVs aren’t as dangerous as
they’re made out to be. The only way to get
comfortable is through experience.”
We’ve seen a rise in demand from owners
of EVs who can’t find garages with the
expertise to service their cars.”
With places on the At Ease With EV
courses limited, technicians are encouraged
to book early to secure their spot and avoid
disappointment.
To register your interest or for more
information, contact Claire at claire@
cleevelyev.co.uk
AS-235SB
3.5T TWO POST LIFT
£1,350 +VAT
AS-6140TA
4T TWO POST LIFT
AS-6150A
5T TWO POST LIFT
AS-7530D
MOBILE SCISSOR LIFT
AS-7430H LOW ENTRY
FULL RISE SCISSOR
£1,699 +VAT £2,450 +VAT £1,699 +VAT £2,799 +VAT
AS-6745P
4.2T FOUR POST LIFT
AS-8240TP
4T SCISSOR LIFT
AS-7251
SINGLE POST LIFT
AS-24SA
TYRE MACHINE
AS-B24
WHEEL BALANCER
£3,450 +VAT £5,300 +VAT £2,350 +VAT £740 +VAT £645 +VAT
This is a sample of our huge range of garage equipment,
always in stock and ready for immediate despatch.
Visit the website
for our full range
www.automotechservices.co.uk Tel: 01889 579945
EST 1972
THE GARAGE 29
29 Cleevely.indd 1 03/12/2024 16:19
PRODUCTS
NK’s range of
starters and
alternators
grows by 416
part numbers
BORG Automotive Newman (formerly SBS Automotive) is significantly expanding its range:
175 alternators and 241 starters are available from the NK brand for the first time. They offer
distributors and workshops a deposit-free, high-quality alternative to the original part on
more than 13,700 vehicle applications.
In BORG Automotive Newman’s
European markets, the 416 new part
numbers cover more than 130 million
vehicles, 25 million in Germany alone. At
the same time, the market coverage of
the range is growing: After the expansion,
it provides a solution for 84.3 percent
of all alternators and 88.3 percent of all
starters.
Produced to highest standards
Like all alternators and starters in the
range, the newly added spare parts fulfil
the highest quality standards: production
is certified to ISO 9001:2015 and even to
the strict supplier standard IATF 16949.
The dimensions correspond 100 percent
to the original, guaranteeing maximum
accuracy of fit. All part numbers have
undergone extensive functional tests
during the development process, such as
high-speed and high-temperature trials.
Many fast movers included
The new part numbers include frequently
requested fast-moving items as well as
less frequently ordered niche applications.
The NK starter 4747030 for example
covers more than 320 vehicle applications
of all Volkswagen Group brands and fits in
ten million vehicles in the NK sales area.
The NK alternator 4899002 replaces
the original part in around 140 Stellantis
applications – a fleet comprising around
5.2 million registered vehicles. On the
other hand, the NK alternator 4840016
only covers one Honda vehicle, which is
encountered just around 40,000 times on
the roads of Europe.
Edin Elezovic, Product Manager at BORG
Automotive Newman: “Around a year
and a half after its launch, our range of
alternators and starters has already been
well received in the market. The expansion
now makes it even broader and more
attractive for dealers and workshops and
is a further step on our way to helping our
customers help theirs.”
Elezovic continues: “Our advantage is
that we not only know the spare parts that
are highly relevant due to their market
presence alone. As part of the BORG
Automotive Group we also understand
the vehicle applications that need a new
alternator or starter faster than others –
and can customize our range accordingly.”
The new alternators and starters
from NK will be available for sale and
delivery from the end of November. They
come with a 2-year guarantee against
manufacturing and material defects
and are supplied in so-called “easy-up”
packaging, which allows the product to
be removed even with greasy fingers or
gloves.
Further information:
www.nk-autoparts.com
30 THE GARAGE
30 NK Starters.indd 1 03/12/2024 15:28
HaulTech boosts
efficiency for
S R Harradine
PRODUCTS
Continental Direct
CD Shock Absorbers
new to range
Switching from pen and paper planning to
a transport management system is bringing
significant benefits to a family-run haulage firm.
Based on the outskirts of Cambridge, S R Harradine is a
bulk haulage company specialising in aggregates and
muck away. Steve Harradine started in 2000 with just
one tipper; today the company operates 30 vehicles and has
around 40 staff, including Steve’s wife Joan and their sons Bryn
and Rick.
“It has definitely helped us to become more efficient,” said
Bryn Harradine, operations and transport manager. “It enabled
us to grow and have better access to important information
- as when I was writing it all in a book only one person could
see it or use it at any given time. Now multiple people can get
involved, inputting jobs or providing customers with ETAs for
deliveries.”
S R Harradine moves up to 5,000 tonnes of materials per day
in its aggregates and muck away operations.
“It has enabled us to grow exponentially and take on more
staff,” added Bryn. “We now have five people using HaulTech
– two in the transport team and three in the office. HaulTech
has also streamlined the way we communicate with the drivers.
Before I had to text them their work individually, which took
up a large portion of my day. Now the system automatically
updates the drivers, and they can all crack on with their days.”
A relative recommended HaulTech after the company they
worked for successfully installed the system.
“At first it was quite daunting as I am not a tech expert,” said
Bryn. “But HaulTech sent out a training manager who walked
me through the system. Once I’d used it a few times it became
second nature and there’s no way I’d go back to pen and paper
now.
“HaulTech is like a one-stop shop for us. We use it for
everything from adding jobs onto the system through to
electronic proof of delivery and invoicing. One of the things
we really like is that we can add on more functionality as the
business grows. So, when we are ready to go to the next level,
HaulTech can help us.
“HaulTech has been a game-changer for our company. I
would recommend it and in fact I already have. Some people
from other transport companies asked me and I have told them
that if it works for us, it will work for them as well.”
CD are pleased to announce the addition of 133
New to Range CD Shock Absorbers references,
with immediate availability from stock.
CD continue to increase coverage for many popular
applications, including Audi A1, Citroen DS3, Ford Fiesta Mk7,
Peugeot 2008, Seat Arona, Skoda Kamiq and Scala, Toyota
C-HR, Vauxhall Mokka and VW T-Cross.
Designed and manufactured to OE matching quality
standards, all new CD references are fully supported with
Autocat+ V9 enhanced catalogue data, allowing for quick and
accurate identification at point of sale.
This addition expands the range to 717 references, giving
further support to CD suspension products including CD Coil
Springs and Strut Top Mounts.
Continental Direct are one of the UK’s leading suppliers
of new aftermarket replacement parts. Operating from
warehouses near Nottingham, the CD brand delivers a wide
all-makes programme that includes Wheel Bearings and CDPlus
Wiper Blades.
For more details visit: www.continental-direct.com
THE GARAGE 31
xx Haultech.indd 1 03/12/2024 15:26
PRODUCTS
Making an
IMPACT!
For any mechanic or technician working in a professional
garage, having the right tools for high-torque jobs
is non-negotiable, says Darren Binns, National Sales
Manager of Jefferson Tools.
Mechanics rely on tools that can
handle high-torque applications
while maintaining precision and
durability. Jefferson Tool’s latest range
of ½” and ¾” impact sockets, part of
their Tundra range, offers a solution
built specifically for these demanding
tasks. Manufactured from chromium
molybdenum (Cr-Mo) alloy, these sockets
are engineered to withstand extreme
impact, ensuring long-lasting performance
in both professional and industrial
environments.
Impact sockets differ from standard
sockets in that they are designed to
handle the intense torque generated by
power tools such as impact wrenches. In
an automotive workshop, where heavy
machinery and power tools are frequently
used, these sockets offer a significant
advantage. Cr-Mo alloy is tougher and
more flexible than the more common
chrome vanadium (Cr-V), which makes it
ideal for use in high-stress applications.
One of the standout features of the
Tundra impact sockets is the six-point
design, which ensures maximum grip on
fasteners, reducing the risk of rounding off
bolts or nuts. This is particularly important
in the automotive industry, where
mechanics are often dealing with delicate
or expensive components that can be
easily damaged by ill-fitting tools. The sixpoint
configuration is more forgiving than
the traditional 12-point socket design, as
it engages with the flat sides of fasteners
rather than the corners, providing a more
secure fit and allowing for greater torque
without slippage.
These impact sockets are designed
to fit seamlessly with a wide range of
power tools. They are compatible with
pneumatic, electric, and cordless impact
wrenches, making them versatile for
various automotive tasks. In a typical
garage, mechanics use impact wrenches
to loosen and tighten bolts on everything
from wheels to engine components. The
high torque produced by these tools
requires sockets that can endure immense
pressure without losing their integrity,
which is where the Cr-Mo alloy proves
invaluable.
Beyond the material and design,
Jefferson’s impact sockets also feature a
spring-ball locking mechanism. In the busy
environment of a garage, where speed
and efficiency are paramount, this feature
prevents the socket from accidentally
detaching, which can cause interruptions
or even safety hazards. The locking
mechanism ensures that mechanics can
work confidently, knowing that their tools
will stay securely in place even under hightorque
conditions.
In terms of practical applications,
Jefferson’s impact sockets are
indispensable for several key automotive
tasks. One of the most common uses is
in wheel maintenance. The high-torque
output of the impact wrench, combined
with the durability of the Cr-Mo sockets,
ensures that even the most stubborn lug
nuts can be removed without damaging
the nut or the socket.
Another critical application is in engine
repair. Whether it’s working on the
engine block, removing cylinder heads,
or tightening bolts in hard-to-reach
places, mechanics need tools that provide
both strength and precision. Jefferson
Tool’s impact sockets, with their non-slip
geometry and secure fit, make these tasks
easier and more efficient. The sockets
grip the fasteners securely, reducing the
risk of rounding, which can be a common
problem when dealing with engine
components.
Suspension work is another area
where Jefferson’s impact sockets excel.
Suspension systems often require the
removal and replacement of large, tightly
fastened bolts, which can be difficult to
loosen with conventional hand tools. The
combination of an impact wrench and
Tundra sockets allows mechanics to apply
the necessary force without damaging
the bolt or the surrounding components.
This durability is especially important in
automotive repairs, where components
are frequently exposed to dirt, corrosion,
and wear.
As part of Jefferson Tool’s Tundra
brand, these sockets are held to higher
quality standards, representing the
best in industrial-grade tools. Tundra
is synonymous with durability and
reliability, qualities that are essential in the
automotive industry. Whether dealing with
routine maintenance or tackling complex
engine repairs, professionals need tools
that can keep up with the demands of
their job.
For more information on Jefferson Tools
and to download the latest catalogue visit
www.jeffersontools.com
32 THE GARAGE
xx, Jeffersons.indd 1 03/12/2024 14:41
Products and Services
Contact Nat Excell on 01732 445674 / 07791 094967
GARAGE EQUIPMENT INSTALLATION AND SERVICES
MEMBERSHIP BODIES
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CALIBRATIONS & SERVICING
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THE GARAGE 33
33 Product and Services.indd 1 03/12/2024 15:29
NEWS
MOTUL celebrates the first
independent Moto GP World Champion
History was made in Barcelona
this month, as Prima Pramac
Racing’s Jorge Martin saw off
the strongest of challenges from the
Factory Ducati Corse Team and lead rider
Francesco Bagnaia, to become the first
independent Moto GP World Champion
since Moto GP began. This comes hard
on the heels of last year’s success, when
Prima Pramac scored another historymaking
achievement by becoming the first
independents to win Moto GP’s coveted
Team’s World Championship.
It was an emotional weekend all round
as the young Spaniard celebrated amidst
a race that was designated “The Motul
Solidarity Grand Prix of Barcelona” which
was staged at the Catalan circuit in order
to generate support and funding for the
Valencia region. Valencia was originally
due to host the 2024 Moto GP finale but
recent floods caused devastation in the
region and led to the final raced being
staged in Barcelona, with proceeds
from the Motul Solidarity Grand Prix of
Barcelona going to help recovery in the
disaster-affected region.
In the unforgettable final showdown
the Spaniard’s journey to victory bore
all the hallmarks of a season that has
been notable for his consistency,
determination, and strategic brilliance.
Martin’s 2024 campaign includes three
memorable feature race wins (Portimão,
Le Mans, and Indonesia) and six Sprint race
victories, showcasing his ability to deliver
under pressure and adapt to the demands
of every race.
Motul has been a steadfast partner of
the Prima Pramac Racing Team since 2021,
and this historic victory highlights the
success of their ongoing collaboration.
Over the years, Motul and Prima Pramac
Racing have built a strong partnership
grounded in shared values of excellence,
high performance, and continuous
innovation. This synergy has brought not
only advancements in technology but also
impactful marketing initiatives that have
resonated deeply with fans.
For Motul, MotoGP is more than just a
visibility platform; it is a crucial part of
the brand’s identity, embodying its core
values and technological prowess. The last
time Motul celebrated a MotoGP World
Champion was in 2020 with Joan Mir and
Team Suzuki Ecstar. Now, as Jorge Martin
raises the championship trophy, Motul
is proud to once again stand beside the
best, reinforcing its legacy at the pinnacle
of motorcycle racing.
Motul’s flagship 300V lubricant
continues to be the standard by which
other competition lubricants measure
themselves. Inspired by Aviation industry,
Motul used vegetable esters to produce
300V – named in honour of the brand’s
300 race victories – and thus the
world’s first fully synthetic motor oil
was introduced into the market in 1971.
Motul has refined the range over time
and it now boasts four different variants,
each tailored to specific needs: Power,
Competition and Le Mans, the latter
designed for maximum reliability.
“Motul would like to congratulate Jorge
Martin and Pramac for this achievement –
the scale of which is incredibly hard to get
the measure of,” enthuses Motul UK Sales
Director, Andy Wait. “For an independent
team to compete against the factory
squad at the highest level in this manner
is truly an unparalleled feat, and Motul is
incredibly proud to have been part of it.”
34 THE GARAGE
34 MOTUL.indd 1 03/12/2024 15:52
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Garage Pulse Fillers V2.indd 1 03/12/2024 16:21
IN ASSOCIATION WITH
3-5 June 2025
NEC, Birmingham
Only
15%
of stands
remaining
The event presents a unique opportunity to
showcase your brand, products and services to
over 15,000 automotive professionals. Attendees
include garages, motor factors, bodyshops,
retailers, dealerships, and detailers—all at the UK’s
largest automotive aftermarket trade exhibition.
Book your
stand
today!
Confirmed Exhibitors Include:
Automechanika FP.indd 1 03/12/2024 15:00