Edition 2 : 2023 NZ's Best Magazine

NEW ZEALAND’S BEST & MY VILLAGE MY LIFE

AGED ADVISOR

a

ITALITY

At Fairview Lifestyle Village,

we believe that vitality

is essential for a full and

rewarding retirement.

Staying active and feeling energised is key

to living life to the fullest! It’s not always easy

as we age, but it’s important to maintain

our vitality. At Fairview, we make sure our

residents feel vibrant and healthy by offering

activities that invigorate mind, body and soul.

We recognise the importance of interacting

with others and having fun, so we include a

variety of engaging social activities.

Now this feels like home

Contact Robyn on 0800 102 662

or robyn.rangi@fairviewvillage.co.nz

21 Fairview Avenue, Albany, Auckland

fairviewvillage.co.nz

b

All purchases are made as an Occupation Right

Agreement as laid out in the Retirement Villages

AGED ADVISOR

Act 2003. Images are indicative only.

RIENDSHIP

At Settlers Lifestyle Village we

believe friendship is one of the

best ways to support emotional

and physical wellbeing.

That’s why we designed our village to

encourage social interaction. We offer a range

of amenities and common spaces for people

to come together, and we’re always looking

for ways to help our residents connect.

Set on 12 acres of beautifully landscaped

gardens and fringed by native bush, Settlers

offers luxury independence within modern,

resort-style facilities that provide an

outstanding lifestyle for the over 65s.

The better side of life

Contact Linda on 0800 102 652

or linda@settlersalbany.co.nz

550 Albany Highway, Albany, Auckland

settlersalbany.co.nz

2021

WINNER

SETTLERS

LIFESTYLE VILLAGE

2022

WINNER

SETTLERS

LIFESTYLE VILLAGE

AGED ADVISOR 1

NORTH ISLAND

Best Large Retirement or Lifestyle Village

NORTH ISLAND

Best Large Retirement or Lifestyle Village

Welcome

With over 833,000 people

estimated to reach 75+ years by

2048 Retirement village living

& care is going to be a growing

option for this demographic.

New Zealand’s Best Villages &

Care Homes 2023 magazine is

designed to give independent,

resident led insights into the

villages and care space. We also

understand that the journey

of choosing a village or care

facility will usually require the

engagement of a lawyer, financial

advisor - and, inevitably, a funeral

director which are the areas we’re

expanding our experience into

during 2023. We hope you enjoy

our 2023 Edition.

Warmest regards,

Tania Ryan

GENERAL MANAGER,

AGED ADVISOR NEW ZEALAND

Contents

EDITOR

Nigel Matthews

3 Glossary of Terms

6 Unretirement - Working Beyond Retirement Age

11 The People’s Choice: Annual Awards by Aged Advisor

22 New Kid on the Block - Vivid Living

25 Signing on the Dotted Line - a Legal Perspective

26 Falls Prevention & Exercise in Retirement

30 Mental Health & Wellness Among Elders

33 ‘Fun’eral Planning with a Quirk

36 Nutrition: Making Good Food Choices

CONTENT AND

DESIGN CO-ORDINATOR

Suzi Brown

CONTRIBUTORS

Phillip Sunderland

Kristine King

PRINT

Webstar

DISTRIBUTION

Medidata

RVResidents Assoc.

38 DIRECTORY

39 Village Checklist

40 Care Home Checklist

41 Directory Listings: Region, Ratings & Phone Numbers

New Zealand’s Best Villages

and Care Homes Magazine is

an annual publication of Aged

Advisor New Zealand. While every

attempt has been made to ensure

the accuracy of material in this

publication, the publisher assumes

no responsibility for errors,

omissions or other interpretations

of the content enclosed. The

publisher also reserves the right

to edit or abridge any material

supplied or otherwise, prior to

publication. The reader assumes

all responsibility for the use of

this content / information.

No content is to be reproduced, in

part or whole, without the express

written consent of the publisher.

All Rights Reserved ©2022

Aged Advisor NZ.

If you have a question, comment, or advertising query on this edition or future New Zealand’s Best Magazines,

please email: media@agedadvisor.co.nz

Letters to

the Editor

GLOSSARY

OF TERMS

RETIREMENT COMMISSION

This is an organisation focused on

helping retirees with the financial

and legal obligations of entering

into a retirement village.

COP - Code of Practice

This refers to a legal document that

sits under the Retirement Villages

Act 2003 called the ‘Retirement

Villages Code of Practice 2008’.

Anzac Day display set up by residents of "Summerset at The Course",

Trenthem, Upper Hutt 5018, outside the Village Recreation Centre.

It has resulted in many favourable comments.

"A highly respected resident of "Summerset at The Course",

Trentham (retired Colonel Terry McBeth) who served with

distinction in the New Zealand Army (NZDF) for several

decades, is always in high demand on Anzac Day. He imparts

his vast knowledge to several gatherings and holds their

attention at dawn and later.

Terry was out of bed early on Anzac Day to officiate at the Upper

Hutt City Dawn Service commemoration before returning to

Summerset at The Course, Trentham later in the day to once

again address our many residents who attended the Anzac Day

event in the Recreation Centre Lounge. Terry's vast knowledge

of Gallipoli and the Anzac invasion is amazing. An excellent

display was erected (see photo) outside the village centre and

remained there for several days". T. Penrose, Resident.

A note from the editor

Response to our inaugural magazine in March 2021 was

fantastic - so much in fact, that this 2023 Edition (delayed

due to covid) is 33% larger and will be distributed to over

50% more locations. This time we have partnered with the

Retirement Village Residents Association to help share our

award winners’ stories and achievements further afield with

their members. It also offers those looking at village life a

further glimpse into the sector. The best decisions are usually

well informed decisions… and that’s what NZ’s Best Magazine

is all about.

DMF - Deferred

Management Fee

This is a cost paid after a resident

leaves or terminates their unit in

a village.

Disclosure Statement

This document must be provided to

an intending resident and normally

accompanies an ORA.

LTO - Licence to Occupy

While this licence gives you legal

access to live in the unit or home

you will move into, it doesn’t give

you ownership of this space.

ORA - Occupation Right

Agreement

This refers to the contract you

sign with a village operator before

you move in.

RORV - Registrar of

Retirement Villages

The Registrar of Retirement Villages

main function is to maintain the

Retirement Villages Register.

RVA - Retirement

Villages Association

A national membership body

representing most operators of

retirement villages.

RVR or RVResidents

Retirement Village

Residents Association

of NZ

A national membership body

representing residents living in

retirement villages.

AGED ADVISOR

3

WE SHARE

CAPITAL

GAINS*

Retirement lifestyle where location,

security and friends next door matter.

When it comes to retirement lifestyle look no further than a Hopper Living community.

Hopper Living Retirement Villages located in Northland, Auckland and the Coromandel.

Hopper Living lifestyle developments are created to stand out from the rest, providing a

premier standing of living. Ask about the option to share capital gains.

Huapai, Auckland

countryclubhuapai.co.nz

Chris - 021 982 583

Orewa, Auckland

maygrovevillage.co.nz

Paul - 021 636 290

*Terms and conditions apply. Marlin Waters, Whitianga does not offer capital gains.

4AGED ADVISOR Price is for an Occupation Right Agreement secured by a first ranking mortgage in favour of the AGED statutory ADVISOR supervisor 4 on behalf

of the residents. Stock availability subject to change. Information is correct at time of printing, prices valid for 30 days.

*

Whitianga, Coromandel

marlinwaters.co.nz

Katrina - 027 498 4405

Marsden Cove, Northland

theanchorage.co.nz

Rebecca - 021 337 217

AGED ADVISOR HOPPERLIVING.CO.NZ | (09) 4275

0090

Unretirement:

Working Beyond Retirement Age

Retirement. It’s something we don’t give

a lot of thought to as young people, but as

the working years tick by and we accumulate

experience in one or a variety of industries,

the idea of a time ahead where we don’t have

to live in the formulaic, repetitive lifestyle

of wake, work, sleep, repeat becomes

increasingly enticing.

Suzi Brown explains

Charles Upham resident Lynn

Andrews with their rodent traps.

The idea of accumulating some

retirement savings, ticking off

those life goals and starting to

set some bucket list checklists for

our retirement seems sensible.

So when you eventually farewell

your workmates and slide into

your best comfy, elasticated

waist pants, will this enticing

lifestyle hold the satisfaction

you expected?

Covid and the worldwide

pandemic have created an

opportunity for those with a

lifetime of experience to return

to paid employment, with more

flexible options made available

in an attempt to entice people

back into the working world,

particularly in the health sector.

It’s a win/win situation, the

industries which are crying out

for more workers get a lifetime

of knowledge and experience,

while those who return to work

get to maintain a lifestyle that

retirement perhaps couldn’t offer

while enjoying a balance of shifts

and work that suits their wants

and needs. Some have chosen to

come back part-time or utilise

their skills for a fixed term, and

enjoy the mental stimulation

and companionship of workplace

friendships while employers are

open to flexibility. Some might

even discover a new career path

or passion that had been tucked

away waiting for the time and

energy that retirement affords.

50% of Kiwis aged

65 - 69 are currently

employed, and the

New Zealand

government recognises

the benefits for the

economy and health of

our nation in the idea

of working passed the

usual age cut-off.

Working past retirement age

doesn’t need to be paid. Recently,

due to a family connection that

involved fostering a boy after

the Chernobyl disaster, a kindhearted

Ryman Healthcare staff

member was inspired to connect

their villages with a project of

knitting teddies for thousands

of displaced Ukranian children.

There are now 50 Ryman

villages working together that

aim to have 20,000 teddies

posted across the world. This

kind of work gives people a

sense of accomplishment and

the satisfaction they might

have made a displaced child’s

life a little bit better. It’s a sense

of purpose and achievement

that they would have enjoyed

during their paid working years

that contributes to their overall

well-being.

50% of Kiwis aged 65 - 69 are

currently employed, and the

New Zealand government

recognises the benefits for the

economy and health of our

nation in the idea of working

past the usual age cut-off.

The Older Workers Employment

Action Plan (OWEAP)

encompasses those aged 50

and over who are working or

need to work. The OWEAP

handbook opens with the

statement “The vision of the

Better Later Life – He Oranga

Kaumātua Strategy (Better

6

AGED ADVISOR

Gambia Hopkins gardening at

Broadview Lifecare.

Examples of what the Blokes Shed at

Settlers have created.

Later Life Strategy) is that older

New Zealanders lead valued,

connected and fulfilling lives.

It promotes the importance of

meaningful work for older people,

in achieving financial security

and economic participation.” It’s

not all smooth sailing though;

statistics show that older workers

can face challenges in finding and

staying in paid employment. If

they are made redundant or have

had to leave paid employment, it

can take longer for them to find

another job than younger people,

and they may have lower incomes

when they eventually do.

Christchurch resident Lynda

Burdekin wasn’t ready to retire

completely, so took a part-time

job and the opportunity to do

something completely different

and explore new interests.

Debra Richardson, Victorian Sales and Community Relations Manager, with some

Yuri Bears that were knitted by residents at Diana Isaac Retirement Village.

In a Retirement

Village setting, there

are opportunities to

continue working in

a voluntary capacity.

For Lynda,

money also

played a

part - leading

to a more

comfortable

lifestyle and

some funds to travel, (though

Covid put paid to that). She

enjoyed meeting a completely

new group of people, and

working locally meant being

more involved in the community,

with less travel time too. The

benefits also included finding

that a lifetime of skills can be

put to good use! There are a few

drawbacks, Lynda says “people

are surprised that you are over

70 and still working. I’m also not

as fit and healthy as in the past,

which sometimes makes work

difficult too”.

In a Retirement Village setting,

there are opportunities to

continue working in a voluntary

capacity. Broadview Lifecare

have a very special resident who

volunteers to help with their

beautiful gardens. Before coming

to Broadview, gardening was a

very important part of her life and

‘fixing up’ their gardens is one

of her key priorities, benefiting

her health and wellbeing, by

continuing to do what she loves.

They have many residents

who volunteer to help, and are

encouraged to continue doing...

AGED ADVISOR Article continued on page 10

7

Wynyard Quarter ― Launch Bay ― Avon Loop ― Wanaka ― Arrowtown

WINTON AD

COMING 15 NOV

8

Artist’s impression

AGED ADVISOR


You have always lived

an active, and varied

life. Why stop now?

Northbrook enables a lifestyle as close as possible

to the one you already have. The overall design has

been undertaken by Woods Bagot, an internationally

lauded design practice. With premium materiality,

design, fit out and amenity, Northbrook is perfect

for people seeking a more luxurious option for later

living. Menus are carefully curated by our in-house

National Executive Chef and are constantly evolving

in synergy with seasonal flavours.

WINTON AD

COMING 15 NOV


LAUNCHING 2023

Register your interest

Visit northbrook.co.nz or email

Enquiries@northbrook.co.nz

for more information.

AGED ADVISOR 9

At Settlers the blokes in the blokes shed use their skills to make Ukraine birds

the things that are important to

them. The Broadview pets are

cared for by the residents too.

In the same vein as Broadview,

at Settlers the blokes in blokes

shed used their skills to make

Ukraine birds to sell, with

proceeds going to refugees, the

blokes also restored a dingy, with

proceeds going to Coastguard.

At some Summerset villages

there are residents who volunteer

to assist others, for example

in the care centre – this may

include assisting with morning

tea, reading to residents or doing

different activities with them.

Maygrove run a voluntary buddy

driver system for their residents

and most activities running in

the village are run by resident

volunteers. The residents social

club committee decide what type

of events they would like to hold

and management support them.

These experiences are enriching

for both the volunteer and recipient

and often allows former careers

and skills, such as teaching, to

continue to be used and shared.

There are some helpful resources

available for those who would like

to enjoy the benefits of working

in their older years. The website

www.betterworkinlaterlife.co.nz

is an evidence-based resource

supporting older people to

engage in the workforce, and for

businesses to realise the benefits

of Aotearoa’s ageing population.

It includes case studies with

public and private organisations to

determine best practices to address

the challenges and opportunities

of an ageing workforce, as well

as handy resources and advice

about working in later life. You’ll

find the links useful too, for both

employees and employers.

Times have changed. We are

healthier and fitter into our older

years and the old adage ‘use it

or lose it’ has never been more

apt - so why not continue to

enjoy either paid employment or

volunteer work for as long as

we can!

y

60 years of caring

i

Founded in 1962

Award-winning aged care in your community!

CHT Hillcrest has been recognised as the Best Medium/Large Aged Care Facility in the North Island at the

Aged Advisor ‘People’s Choice Awards’.

Spanning rest home, hospital and dementia care, CHT Hillcrest offers a homely environment where Unit

Manager Stella Ma and her dedicated, experienced team take great care of our residents each and every day.

CHT Hillcrest

86 Friesian Drive, Mangere

Ph: 10 275 8349 hillcrest@cht.co.nz

www.cht.co.nz

AGED ADVISOR

THE PEOPLE'S CHOICE

ANNUAL AWARDS

For the past 7 years, Aged Advisor

New Zealand has recognised

those villages and care facilities

where residents and family have

expressed their high levels of

satisfaction with the service.

“Unlike any other awards in the

aged care or village sector, the

Aged Advisor winners are based

purely on independent reviews

and ratings from customers

throughout New Zealand.”

In consultation with the

University of Canterbury,

AgedAdvisor has developed a

series of algorithms to calculate

the ratio and mean score of

reviews over a 12-month period.

Facilities with more residents

are aggregated by the number of

‘reviews to residents ratio’

to reflect a true score across

all villages.

The following Winners and

Finalists are from the 2022

Awards from more than 1100

eligible facilities. Facilities must

receive a minimum of 3 reviews

within the previous 12 month

period and have 5 or more reviews

within the last 3 years to qualify.

AgedAdvisor does not charge

for entry into the Awards, and

provides Freepost forms for

residents to post in, ensuring no

facility is disadvantaged.

“These winners not only

demonstrate a commitment to

providing the best care possible,

we believe they’ve set a great bar

for others to follow.”

Recognising Excellence - five years running

We describe Malyon

House as a family.

It is rare for a facility to win an

award 5 years running. So, when

it does happen, Aged Advisor is

happy to recognise this terrific

achievement.

In August 2021, Malyon House,

a 57 bed rest home and hospital

located in the heart of Mount

Maunganui, was awarded

with their 5th Trophy for

Best Medium/Large Care

facility in the North Island

and AgedAdvisor’s “5 Years

Running” Award.

Amy Munro, Owner says, “Our

team have been thrilled, year

after year, to be recognized

by these awards. It really lifts

spirits, especially in these

pandemic years, where the

stakes are higher in terms

of protecting residents; and

workloads are heavy when

challenged with staff absences.

To have a row of five awards on

the wall is just amazing!”

“We describe Malyon House as a

family. Our family is made up of

our residents, their families, our

team members and their families.

We welcome new residents to our

home and hope that they will

enjoy their time as part of the

Malyon House family.”

She puts their consistent

recognition down to personal

service. “When you come in the

front door, everyone knows your

name and says hello, asks how

your day is going. Our amazing

team go the extra mile to do all

they can to make people feel at

home here.”

In 2022 the Malyon House team

decided to step aside, and let

another facility experience

the thrill of winning an Aged

Advisor award.

AGED ADVISOR 11

WHAT IS THE

MEASURE OF

A FULL LIFE?

At Ryman, we believe the measure of a full life

is one that gets richer with age.

A life where you can appreciate the little things.

Rediscover lost passions and plunge headfirst

into new ones.

Surround yourself with new people,

old friends and close family.

Live with opportunities and experiences

at your doorstep.

That’s why we’re creating communities that

challenge the expectations of ageing, while

bringing joy and meaning to every moment.

rymanhealthcare.co.nz

12

KERRY

AGED ADVISOR

Ryman Resident

Winner & Finalists

Group Awards

New New Zealand’s Zealand’s

Best

Best

Best

Best

PEOPLE’S CHOICE

PEOPLE’S CHOICE

AWARDS

AWARDS

FINALISTS - BEST MULTI-FACILITY /

GROUP PROVIDER (NATIONWIDE)

SUMMERSET

GROUP

NEW ZEALAND

WINNER - BEST MULTI-FACILITY / GROUP PROVIDER (NATIONWIDE)

RYMAN HEALTHCARE

NEW ZEALAND

We featured Ryman Healthcare in our

2021 Magazine when they had previously

won the Best Group Provider Award three

years running. We acknowledge their

achievement again for the 2022 Awards.

The Ryman Healthcare model

started over 35 years ago with

the adage that it’s got to be

“good enough for mum or dad”,

a philosophy that they have

continued to uphold while

pioneering much of the change

within the village and aged care

space. With two of their villages

taking out two of the four Best

Villages awards, plus two Finalist

awards, Ryman continues to

prove a popular People’s Choice.

Full continuum of care, with rest

home, hospital and special care

facilities are standard with most

of the Rymans offering, and their

villages normally include an

all-weather bowling green, café,

heated indoor pool, hairdresser,

beauty therapist and library.

Cheyne Chalmers, Ryman

Healthcare CEO NZ said:

“We were delighted to take out

these awards because they are

recognition from the people who

know us best and have taken the

time to review us. The recognition

is a tribute to a team who work

so hard each day to provide the

best possible experience for our

residents and their families.

Thank you New Zealand!’

With another 15 villages either

planned or under construction

in New Zealand and Australia,

and a further 12 as ‘green fields

or brown fields’ (landbanked),

Ryman Healthcare are wanting

to meet future demand for their

services that residents continue

to speak highly about.

Summerset were our Best Group

Provider for 2021, and this year

they are one of 3 finalists to be

recognised due to continued

high levels of satisfaction shown

across their villages. Two of their

villages were also recognised

again in this year’s awards.

“Our guiding philosophy is to bring

the best of life to our residents in

everything we do. We’re really

pleased to be recognised for the

work that we do to provide a great

community and experience to our

residents across the country.”

ARVIDA

GROUP

NEW ZEALAND

Publicly listed in 2014, Arvida

have grown from 18 aged care

and retirement villages to 38

retirement communities. Jeremy

CEO says “I’m very proud of our

dedicated Arvida team, who

continue to place our residents’

wellbeing and happiness at the

heart of everything they do. It’s

wonderful to receive recognition

for their excellent work.”

METLIFECARE

NEW ZEALAND

Metlifecare is another of our

larger providers with facilities

now spanning across the country,

thanks to recent acquisitions.

With 33 villages throughout

Aotearoa, they pride themselves

on being an industry-leading

operator and developer.

ANNUAL AWARDS 2022 | 23 13

Winners & Finalists

North Island


Best

Best

Best

Best

PEOPLE’S CHOICE

PEOPLE’S CHOICE

AWARDS

AWARDS

WINNERS - NORTH ISLAND

BEST AGED CARE UPTO 40 BEDS

COOK STREET

NURSING CARE

CENTRE

PALMERSTON NORTH

Privately owned and operated,

this three time People’s Choice

Award winning care facility is

home to 30 residents and their

family’s. Anna and Wayne

Blackwell have owned Cook Street

since the end of 2017. “Our care

philosophy is completely resident

focused… The relationships

formed mean when end of life

care comes we have a strong

relationship with the family

to assist them through this

potentially challenging time.”

says Anna.

“The staff are so proud of the

care they deliver and the public

recognition is very validating.”

BEST AGED CARE OVER 40 BEDS

CHT HILLCREST

AUCKLAND

Situated in the heart of vibrant

Mangere, CHT Hillcrest was an

awards finalist in 2021 so Staff

were absolutely thrilled about

winning this Award for 2022!

Speaking for CHT, Alice McKay

says “It shows just how much

the residents and their families

recognize and appreciate the

teams hard work, care and

compassion.” This care facility

is handy to shops, parks, a

library and banks.

CHT Hillcrest is grouped into

suites of 10 bedrooms (each

with ensuites), and their own

communal dining area, living

room, and kitchenette.

BEST SMALL RETIREMENT /

LIFESTYLE VILLAGE

KEITH PARK

RETIREMENT

VILLAGE

AUCKLAND

Keith Park is a brand-new

retirement village in a beautiful

garden setting in Hobsonville.

One of the ‘latest generation’

Ryman villages, it is a short

hop to Hobsonville Point. When

complete, the village will offer a

full continuum of care, with rest

home, hospital and special care

facilities, alongside its all-weather

bowling green, café, heated

indoor pool, hairdresser, beauty

therapist and library.

David King, Corporate Affairs

says “Winning the award after

such a short time in operation is a

highlight for the team. The team

works really hard, and it is lovely

to receive this acknowledgment.

The cool thing about it is that it

comes from our residents and

their families.

BEST LARGE RETIREMENT /

LIFESTYLE VILLAGE

SETTLERS

LIFESTYLE

VILLAGE

NORTH SHORE

Two years running, Settlers

Lifestyle Village have won this

award. Located in Albany, North

Shore, this village consists of 246

apartments and townhouses.

Linda Neale, Sales Manager says

“Our secure, resort-like facilities

are designed to give that holiday

feeling all year round. It means

you get all the enjoyment of the

beautiful outdoors with none of

the upkeep.”

Linda continues, “Our residents

felt valued and rewarded by

winning this village award - they

are extremely proud of what they

have achieved.”

One resident comments, “I have

resided in Settlers Lifestyle

Village for 12 years and can give

testament to the fact that I have

enjoyed every day of those years,

with still more to fulfil and enjoy.”

14

AGED ADVISOR

Think Think

70 is 70 the is the

new new 50 50

Just because your hair Just might because grey, your hair m

doesn’t mean your life doesn’t needs mean to be. your life ne

Today’s 70-year olds are Today’s the healthiest, 70-year olds are th

strongest, and most mentally strongest, agile and most ment

history has ever known. history So Summerset has ever known. So

Retirement Villages are Retirement designed Villages for the are de

active lifestyles of the active youngest lifestyles “oldies” of the you

there’s ever been. there’s ever been.

Love the life you choose. Love the life you choose.

0800 SUMMER

summerset.co.nz

0800 SUMMER

summerset.co.nz

AGED ADVISOR 15

SUM4418_FP

Finalists

North Island


Best

Best

Best

Best

PEOPLE’S CHOICE

PEOPLE’S CHOICE

AWARDS

AWARDS

BEST AGED CARE

UPTO 40 BEDS

CHT ROYAL OAK,

AUCKLAND

Part of the CHT Group,

CHT Royal Oak is

located near to local

shops, churches, public

transport and Cornwall

Park. Alice McKay

describes it as a “calm,

welcoming oasis for our

residents, offering lush

garden areas, with every

room opening out into

the gardens.”

“Residents were thrilled

that CHT Royal Oak was

celebrated as a finalist

again for the third time.”

A family visitor

comments “My mother

has been at CHT Royal

Oak for over 5 years.

I am extremely happy

and appreciate the

excellent care she has

received there.”

PINEHAVEN COTTAGE,

OREWA

Located on Hibiscus

Coast Highway in

Waiwera, Orewa -

Pinehaven Cottage

offers Rest home and

dementia care.

MAKOHA REST

HOME & HOSPITAL,

ROTORUA

Makoha Rest Home &

Hospital is located in

Victoria, Rotorua and

offers rest home care.

SUNHAVEN REST

HOME & PRIVATE

HOSPITAL,

NEW PLYMOUTH

Sunhaven Rest Home

& Private Hospital is

located in Bell Block,

New Plymouth and

offers Palliative,

Psychogeriatric and

Dementia care.

BEST AGED CARE

OVER 40 BEDS

ST PATRICKS

HOME &

HOSPITAL,

AUCKLAND

St Patrick's Home and

Hospital is located

in Epsom, Auckland

have been recognised

consistently for the past

3 years as a finalist. They

offer 60 rest home and

hospital beds.

One reviewer says

“The staff here are very

welcoming and warm

hearted. I I feel as warm

as at my own home”

GREENVALLEY

REST HOME,

AUCKLAND

Greenvalley Rest Home

is located in Glenfield,

Auckland and offers

Geriatric, Dementia care

and Rest Home care in a

52 bed facility.

MAYGROVE

VILLAGE

HOSPITAL,

OREWA

Maygrove Hospital is

part of Maygrove Village,

which has picked up

awards each year for

outstanding customer

satisfaction. This year

we had reviews come in

from their care centre.

One resident commented

about the rest home care,

“Great facilities. Caring

staff and manager.”

The care facility is home

to 50 residents.


LIFESTYLE VILLAGE

REMUERA RISE

RETIREMENT

VILLAGE,

AUCKLAND

This 9-year-old, boutique

apartment village is

in close proximity to

Newmarket, the train

station and the Auckland

Domain. Due to its size

and central location,

residents usually know

of each other and it

has a ‘very community

minded’ outlook.

Having previously won

the last 2 years, Remuera

Rise shows consistent

high standards in

resident satisfaction,

supported by a recent

comment “Have lived

here for six years.

Wonderful location,

handy to all transport.

Friendly staff in a

boutique village with

friendly residents.”

KARAKA

LIFESTYLE

ESTATE, KARAKA

Karaka Lifestyle Estate

is located on the upper

reaches of the Manukau

Harbour in Drury,

Auckland. It currently

hosts 61 of the 277 high

quality villas that it will

have upon completion.

CEO, Adam Yates says

“Capital Gain is an

important element for

many of our residents.

For them having the

freedom of choice,

16

AGED ADVISOR

NORTH ISLAND | AGED CARE | FINALISTS

should circumstances

change, is a key reason

for them choosing a

Karaka Pines Village.”

Staff were ‘proud’ to have

been recognised this

year. “ It was wonderful

for the staff to have

confirmation, from

residents, that Karaka

Pines have fulfilled their

promise to make Karaka

Lifestyle Estate

a wonderful place to

call home.”

Bev, one of the reviewers,

comments, “Very settled

in the village and

thoroughly enjoying

life here.”

TE AWA LIFECARE VILLAGE,

CAMBRIDGE

Located in Cambridge,

Te Awa Lifecare offers

a range of independent

living, assisted living

and care options.

ROSELAND PARK,

HAMILTON

Owned by Karaka Pines

Villages, Roseland

Park is located in

Hamilton East and offers

independent retirement

living with 1 and 2

bedroom Villas.


LIFESTYLE VILLAGE

MAYGROVE

VILLAGE,

OREWA

This village has been

recognised with an

award each year since

2015. Proudly owned

by Hoppersit has

190 units including

Villas, Terraces and

Apartments and is

located in the beautiful

coastal town of Orewa,

nestled next to the

estuary and great for

walks or bike riding

down to the town.

When asked what makes

Maygrove stand out,

their answer is “We

are fortunate to have

friendly caring residents

who make the village

a lovely community to

live in and we often hear

comments about how

spacious everything is.”

One visitor says

“Friendly atmosphere.

My Nana is supported in

every way. She's a widow

and 95 years old. Best

place for her.”

HIGHFIELD COUNTRY

ESTATE, TE AWAMUTU

Highfield Country Estate

is located in Te Awamutu

and offers independent

living.

BREAM BAY

VILLAGE,

WHANGAREI

Located in Ruakaka,

Northland, Bream Bay

village comprises of 83,

2 bedroom, 2 bathroom

villas with plans to

develop a further 140

villas over the next

few years. It boasts a

lovely coastal inspired

Clubhouse with dining

room and lounge

including a pool table, a

5 rink outdoor bowling

green, petanque court

and putting green.

The village also has an

indoor heated pool and

spa and an Activity room

which houses a residents

gymnasium, table tennis

and darts.

One reviewer

commented, “We can

now relax and enjoy our

senior years without the

constant worry over our

old home.”

Rob Benefield,

Operations Manager

says, “Residents were

excited to hear that we

were finalists. They are

justifiably proud of their

village and are keen to be

winners next year!”

CARMEL

COUNTRY ESTATE

RETIREMENT

VILLAGE,

TAURANGA

Carmel Country Estate

Retirement Village

comprises of 136 Villas

and 6 Apartments

spread over 16 acres of

landscaped grounds and

bordered by a greenbelt,

providing peaceful and

tranquil surroundings.

They attribute their

Award to “dedication and

care from Management

and Staff.”

When asked what it

meant for staff, we were

told how the team “go

above and beyond and it

is so rewarding for that

to be recognised.”

SUMMERSET IN

THE ORCHARD

(HASTINGS),

HASTINGS

Summerset in the

Orchard is located in

Hastings, in sunny

Hawkes Bay. The village

has a range of homes:

Villas, townhouses and

apartments. Summerset

in the Orchard was built

in 2010 and is currently

home to 184 residents.

Louise MacDonald,

Village Manager

says, “There is always

something planned, with

regular bus trips, lunch

outings and our famous

wine tasting evenings.“

“It's really great to be

recognized for the hard

work staff do in the

village, to help make

their lives fantastic!”

FOREST LAKE

GARDENS, AUCKLAND

Part of the Metlifecare

Villages, Forest Lake

Gardens is located in

Te Rapa, Forest Lake

and offers independent

living.

THE AVENUES, TAURANGA

As a previous award

finalist, The Avenues

is a Metlifecare village

located in Tauranga and

offers independent living

and care options.

AGED ADVISOR 17

ELEGANCE

The Burlington Lifestyle Village Pavilion has been designed for excellence.

Inspired by iconic buildings such as Raffles in Singapore and the Grand

Pacific Hotel in Suva, the building has an unmatched elegance.

The Pavilion features a bakery, movie theatre, restaurant, bar, café, heated

indoor pool and spa, wellness centre, gym and hair salon.

Serviced apartments are available for occupation in a variety of sizes, up

to 100m 2 (with a 31m 2 private outdoor area).

A subsidiary of

171 Prestons Road, Redwood, Christchurch | 03 383 0333 | www.burlingtonvillage.co.nz

Winners & Finalists

South Island


Best

Best

Best

Best

PEOPLE’S CHOICE

PEOPLE’S CHOICE

AWARDS

AWARDS

BEST AGED CARE UPTO 40 BEDS

WAIHI LODGE

CARE CENTRE,

GERALDINE

BEST SMALL RETIREMENT

/ LIFESTYLE VILLAGE

MAYFAIR

RETIREMENT

VILLAGE

CHRISTCHURCH

BEST LARGE RETIREMENT

/ LIFESTYLE VILLAGE

DIANA ISAAC

RETIREMENT

VILLAGE

CHRISTCHURCH

Waihi Lodge Care Centre in

Geraldine was the smallest

facility to pick up an award this

year. Owned by the community,

the care home staff and board

were absolutely delighted. Mike

van der Heyden, Facility Manager

said “The whole team are

extremely proud and humbled to

have been nominated, and to have

their hard work recognised.”

BEST AGED CARE OVER 40 BEDS

- No Facility Awarded -

HELP CHOOSE OUR NEXT

ANNUAL AWARD

WINNERS

Make sure you have your say

and vote on New Zealand’s

Best Villages and Care Homes

Located in Riccarton,

Christchurch Mayfair Retirement

Village offers a range of

retirement accommodation

options, from independent living

in two-bedroom villas and semiindependent

living in serviced

apartments and studios, through

to rest home and hospital care.

Village manager, Vicky Knipe says

“The team were very pleased to

get the news - it’s been an exciting

announcement for everyone.”

A regular recipient in the

AgedAdvisor People’s Choice

Awards, Diana Isaac Retirement

Village is recognised as Best

Large Village in the South Island

for 2022. Located on 11 hectares

of ground and nestled down East

Ellington Drive with a park on

the doorstep, this Ryman Village

celebrated its 10th anniversary

this year.

“Diana Isaac provided a haven

for Christchurch residents

affected by the Christchurch

earthquakes and has had

a special spirit ever since.

Its active and enthusiastic

community have been the

champion fundraisers for charity

over the years, and they make

the village a special place.”,

says David King, a Ryman

spokesperson.

One reviewer commented

“I’ve been Living here for nine

years, and have never regretted

one moment of my time. The

living conditions are top class

and the management and staff

have always been approachable

and helpful.”

20

AGED ADVISOR

Finalists

BEST AGED CARE

UP TO 40 BEDS

- No Finalists Awarded -

BEST AGED CARE

OVER 40 BEDS

- No Finalists Awarded -


LIFESTYLE VILLAGE

RHODES ON CASHMERE,

CHRISTCHURCH

Rhodes on Cashmere is

a 42 apartment village

located in Christchurch.


LIFESTYLE VILLAGE

ERNEST

RUTHERFORD

RETIREMENT

VILLAGE, NELSON

Ernest Rutherford is a

well-established Ryman

village which sits in a

beautiful garden setting

between Stoke and

Richmond. It is home to

many independent living

residents and offers full

continuum of care, from

independent townhouses

and apartments to a care

centre, with rest home,

hospital and special care

facilities.

Jacqui Clarke, Sales

Advisor says, “Our team

are truly proud to work

for an industry leader

like Ryman, and it is

lovely to receive this

acknowledgment.”

When we asked what

this award meant

for residents, Jacqui

commented “The

residents were very

happy! They’re our best

advocates, and they

love having even more

reasons to recommend

the village they’ve

chosen to call home to

their friends and family.”

CHARLES UPHAM

RETIREMENT

VILLAGE,

RANGIORA

Charles Upham is a large

integrated retirement

village in Rangiora,

North Canterbury and

past finalist of this

award. Set in beautiful

grounds with great

views, residents say it

proudly carries the name

of New Zealand’s best

known war hero.

“Our team always goes

the extra mile, and this

was reflected in the

reviews. That’s the cool

thing, this accolade

comes from the horse’s

mouth! It is from the

people who know us

best.”

“The team were super

delighted. It was great

news after a long few

years during COVID…

and the residents were

just as pleased as the

staff. Word soon spread!”

One resident comments,

“Very friendly staff

willing to answer

questions. Gardens

starting to show signs

of Spring.. Outings are

interesting. Fine Dining

fit for a queen!”

SUMMERSET

AT WIGRAM,

CHRISTCHURCH

Summerset at

Wigram was the

first of Summerset’s

Christchurch villages

to open, and has been

a consistent People’s

Choice Winner /

Finalist. Located on the

outskirts of Wigram,

it has attracted a lot of

interest from country

residents as well as

townies. And is now

home to approximately

320 residents, offering

independent living as

well as rest home and

hospital-level care.

“Our staff are proud of

working for Summerset

Wigram and it is a real

sense of achievement to

receive this nomination.

Plus, residents were very

excited, stopping by

reception to admire the

awards and feel proud of

what they have helped to

achieve.”

Pat, a resident says “I

have been here nearly

6 years and still love

every minute. The staff

and residents are a very

happy, friendly bunch

and there are many more

activities than I can ever

hope to participate in.”

GOLDEN VIEW LIFESTYLE

VILLAGE, CROMWELL

Golden View Lifestyle

Village is located in the

heart of Central Otago

with 121 villas and

apartments.

“We’re very proud of our

village, so it was lovely to

hear it validated by the

community.”

ALPINE VIEW LIFESTYLE

VILLAGE, CHRISTCHURCH

Alpine View is a lifestyle

village located in

Waitakiri, Christchurch,

and is part of the Qestral

Group.

ASPIRING LIFESTYLE

VILLAGE, WANAKA

Located in Otago,

Aspiring Lifestyle Village

has 140 villas

and apartments.

“Staff were very pleased

to receive recognition

through the award.”

AGED ADVISOR 21

New Kid on the Block…

Vivid Living - the

“New Kid” in

the retirement

village sector, has

partnered with

well-known brand,

Fletcher Living, who

has been building

houses in Aotearoa

since 1909. The

result is an exciting

new retirement

village model.

Nigel Matthews investigates

Gemma Gloyne, Head of Vivid

Living (Fletcher Building’s

Retirement Business Unit)

says “When we stood back and

looked at the communities

we were building, we saw a

real opportunity to integrate

independent retirement living

within our already thriving

neighbourhoods.”

“Vivid Living’s approach is

to create a strong sense of

connection with the village

itself but also the wider Fletcher

Living neighbourhood.” Their

villages are smaller in scale

(around 50-60 villas) designed to

create community relationships

between residents and the local

Community Manager.

“Each villa comes with

touchscreen technology, provided

by Spritely, which will help

residents stay socially connected

with friends and family… and are

designed to Lifemark® principles”

adds Gemma.

Many villages offer in-home

touchscreens and follow bestpractice

building standards. So,

what is the real difference?

Residents moving into a Vivid

Living community will enter an

Occupational Rights Agreement

(ORA) with a 15% Deferred

Management Fee (DMF) - lower

than most traditional villages.

When the time comes to leave

the Vivid Living community,

residents will share in 50% of

the capital gains, less the cost of

refurbishment, that results from

the sale.

If they have not resold your villa

after four months from the date

your ORA ends, Vivid Living

guarantee to repay you the

Repayment Sum.

Vivid Living will also return

10% of your Residence Advance

within five working days of your

ORA ending.

Their terms are in contrast to

the majority of ORA’s which

do not offer capital gain, and

where the DMF is 30% (with the

exception of Ryman at 20% and

Summerset at 25%, plus a handful

of others). But, the clincher is the

guaranteed return of funds after

exit.

Brian Peat, President for the

Retirement Village Residents

Association calls this a

‘game-changer’.

“This is an example of an operator

considering the needs of residents

as opposed to the strict financial

22

AGED ADVISOR

profits of the business. Fletchers

are clearly leading the way

for change and RVResidents

consider their approach to be

very fair and equitable.”

Vivid Living Villages won’t

provide onsite care facilities,

but Gemma says they are

partnering with Private Care

NZ to support residents with

the level of care they choose.

All residents can receive annual

and monthly health checks as

part of the partnership, and can

purchase tailored care packages

to meet any specific needs.

The first Vivid Living

community will be at Red Beach

with a number of locations

planned over the next 3 years,

including Karaka and Waiata

Shores (Takanini) and also

works starting at The Hill

Ellerslie, Three Kings, and One

Central in Christchurch.

AGED ADVISOR 23

24

AGED ADVISOR

Signing On The Dotted Line.

A Legal Perspective.

Adapted from “The Legal Process Before Signing an Occupation Right Agreement”

By Kristine King

There are a few certainties in life, aside from

death and taxes… and spending time with a

lawyer when entering a retirement village is one.

Whilst the cynical among us

might think that lawyers are just

looking for more opportunities

to “clip the ticket”, in reality

there are legal safeguards built

into our legislation requiring

the use of a lawyer before

accepting an Occupation Rights

Agreement (ORA).

The Retirement Villages Act 2003

(the Act) prohibits any person

from being offered or accepting

an offer to become a resident

in a retirement village unless it

is in accordance with an ORA.

The ORA must meet specific

requirements for form and

content that are set out in

the Act, the schedules of the Act

and certain regulations made

under the Act.

Before you can discuss your

proposed move to a retirement

village and the terms of any ORA

with your lawyer, you will likely

find that your lawyer will be using

other acronyms like AML/CFT,

CDD, EDD and so on. Lawyers are

among several professions whose

members are affected by changes

to the Anti-Money Laundering and

Countering Financing of Terrorism

Act 2009 (AML/CFT Act).

For most prospective residents

this process means that your

lawyer will ask to sight and certify

a current copy of your passport

or driver’s licence and some

evidence of proof of your current

address. It can be very frustrating

to deal with these numerous

requests for the same information,

but your lawyer must complete

these verification processes even

when they have acted for a client

for a long period. Each lawyer

or law firm faces prosecution

and large financial penalties if

they fail to follow the procedure

mandated by the Department of

Internal Affairs (DIA).

Your lawyer will appreciate that

the volume of information given

to you by the village, for you

to read and understand can be

overwhelming and confusing,

so they may try to assist by

preparing a summary or a

reporting letter for you. They will

want to ensure that you fully

understand the nature of the

ORA and its implications before

signing, so they can give the

certificate required by the Act.

However, for them to best advise

you on the implications of the

ORA’s provisions on you, they will

need some information on your

own circumstances, expectations

and requirements. This is

essential so that the advice is

tailored to you and to also ensure

that the ORA contains legally

enforceable terms that match the

statements or representations

made to you by the retirement

village. Ideally you would have

this discussion with your lawyer

before they start reviewing the

ORA and other materials.

You are likely to be asked by the

retirement village to also create

a will and enduring powers of

attorney or to update your

existing documents. For some

strange reason people do not

normally relish the prospect

of extra time in the company

of their lawyer. As these are

significant legal steps on your

part it is recommended that you

allow plenty of time to ensure all

processes are undertaken properly.

It’s a big financial decision that

you’re making and you want the

best advice.

The take-home point:

Make sure you have

a good lawyer that

understands your

wishes and has

experience with ORA’s.

You can read the full article at

www.agedadvisor.nz/articles

AGED ADVISOR 25

Falls Prevention &

Exercise In Retirement

As a young healthy person, the idea of

taking classes to encourage balance seems

far off and unnecessary, however taking care

of your physical health now could be a great

building block to being on an even keel in

your twilight years.

Suzi Brown explains

aerobics, plus they have larger

group outdoor activities such

as bowls and croquet available

for those who enjoy mixing

socialising with sport.

In a similar vein to Maygrove,

Settlers Lifestyle Village in Albany

says they offer a selection of Walk

n talk, petanque, lawn bowls, table

tennis, keep fit, kako line dancing

classes, therapeutics, aqua size,

Tai Chi, table tennis, darts, indoor

bowls, and Xer sit! Alongside this

enticing list there is also Walk n

Talk Friday mornings – one hour

walk around local area, through

bush, park and shopping area

which offers a nice opportunity

to distract from the effort of

exercising by chatting with a

friend!

Statistics show that one in

three over 65 year olds have a

fall annually, with that figure

increasing to one in two by the

age of 80. Working to lower these

figures is a combined effort by

those who really care about

our elderly: family members,

professional health care workers,

retirement villages and care

homes. There are so many

wonderful, fun ways to stay active

that it really doesn’t need to be a

chore to retain your strength and

reduce the risks associated with

growing older. Whether you enjoy

living in a retirement village with

access to exercise facilities and

classes, or out in the community,

there are options for every type of

person no matter your interests or

physical abilities.

What types of strength and

balance classes or similar groups,

do a range of Retirement Villages

across the country provide, with

the aim of preventing accidents?

Maygrove Village in Orewa, is

one of those villages who provide

opportunities for residents to

stay active in a fun and inclusive

environment. Toni Hatton who is

the Assistant Village Manager at

Maygrove, said their village offers

a walking group and three fitness

classes per week. Residents can

choose from aquacise, sit fit and

Ryman’s is another company

who encourages exercise. Their

website provides information

about their wellness programmes

- based on the belief that ‘you’re

never too old to exercise - just

find what’s right for you’. Ryman

Triple A, which stands for Ageless,

Active, Aware is a complimentary

exercise programme available to

all Ryman residents. The classes

are designed with older people in

mind to enhance their quality of

life and wellbeing with the aim

of improving strength, flexibility,

balance, agility, and giving

greater independence for longer.

Residents can try functional

fitness and circuit, and for those

less mobile, a ‘sit and be fit’ class.

All Summerset villages offer

a variety of opportunities to

exercise from bowls, to walking

groups, to yoga, to aqua aerobics…

and many more! They have

designed their own signature

26

AGED ADVISOR

exercise programme, CB Fit,

which is an accredited falls

prevention class as a part of

the “Live Stronger for Longer”

initiative. This has been rolling

out across the villages since 2019

and is built on a foundation of the

4Ps: Prevent, Protect, Progress

and Preserve. Summerset have

also recently developed their

own chair-based exercise classes

as an extension of the standing

strength and balance class and

these will be released later this

year. A short video of CB Fit can

be viewed here: www.youtube.

com/watch?v=jvSp7voLCgM

Falls are more prevalent in

older people, and at Broadview

Lifecare, they know that physical

strength and a person’s health

and wellbeing plays an important

role in preventing injury. Their

specialised activities team

includes a Diversional Therapist

who is also an Occupational

Therapist and tailors exercise

programmes to individual needs.

They have many different inhouse

activities and focus on what the

resident enjoyed throughout

their life, such as ball games, to

encourage participation.

Indoor bowls provides another

form of exercise and social

connection. As well as in-house

activities, they have lots of

outings in the community to

support movement and create

meaningful experiences.

To balance all these excellent

opportunities available in

retirement villages, what

questions should you be

asking about staying active

while making a choice about a

retirement village or aged care?

Jaclyn Chishom, an Occupational

Therapist who works in older

persons health suggests “Ask the

facility for their physiotherapy to

client ratio if they advertise they

have physiotherapy available.

And ask what expected amount of

time is to be given daily /weekly

to the resident for physiotherapy

input or is there a criteria to be

seen by a facility physio”. Her

concerns are that “aged care

facilities market that they have

physiotherapy available, but

this resource is very limited.

Some large facilities have one

contracted physiotherapist that

comes in once a week to see all

their ‘priority’ residents - which

are usually new residents or

returning from hospital residents

who require the initial physio

assessment or a review to

determine manual handling and

or mobility status. They barely

even get the chance to actually do

‘exercise’ or set up programmes

for exercise for residents.”

Jaclyn also adds that facilities

need to be asked about

occupational therapist,

diversional therapist, and/or

activity/therapy assistants - do

they have one, what is the ratio,

how often will the residents

be seen individually or is it all

activities done in a group setting?

The concern she mentions is that

often those residents who don’t

want to go to facility groups or

for whom it is too difficult for

them to get there, won’t get the

hands-on support, guidance or

programme to do daily exercises.

It is these residents that are in

greater need of active exercises.

Retirement villages won’t often

put their financial resources

into individual active exercise

needs. What a retirement village

would really benefit from is

staff member who can offer that

individual one-on-one guidance

and support and work closely

with the resident week to week to

AGED ADVISOR 27

see real improvement.

Within the wider community

activities on offer, Age Concern’s

fall’s prevention programme

- SAYGO - is a proven way of

increasing both your strength and

balance. Those who participated

in the programme for 10 weeks

were found to be stronger and

less likely to fall, and those who

attended for a year found even

greater benefits. It was originally

developed in Dunedin and now

has a number of classes across

the nation with thousands

of participants. These are

community classes, which keep

fun and inclusion in mind with

accessabilty for all walks of life.

The entry is an affordable gold

coin donation which usually

covers venue hire. The first ten

weeks of the programme is run

by a paid instructor, who then is

replaced by volunteer peer leaders.

The New Zealand Government,

the Ministry of Health and ACC

have developed an initiative

‘Live Stronger for Longer’, which

aims to prevent or reduce falls by

having people attend strength

and balance classes. The ACC

assesses each programme to

understand what classes people

could be referred to, and the

public can see which classes are

approved. It’s a great idea to visit

their website www.livestronger.

org.nz where you can find a range

of tips about staying active, well

and independent. They also

have a home safety checklist and

advice for families and whanau

amongst information about

exercising at home, finding a

strength and balance class near

you and other resources.

A fun, social sport not to be

overlooked is dancing! Some

refer to it as ‘the kale of exercise’

due to it’s health benefits. Think

of it as an exercise superfood!

Rock n Roll revival classes can be

a great way to meet new people

and get the heart pumping

while making the most of the

opportunity to dress up in some

fun outfits! If rock n roll isn’t for

you, you could try Jazz dancing,

Salsa dancing or even Line

dancing. Participating in dance

allows elders to improve their

physical function, health and

well-being. Another beneficial

advantage is significantly

improving aerobic capacity,

lower body muscle endurance,

strength and flexibility, balance,

agility and gait.

Staying active and improving

your balance doesn’t have to be

kept just for exercise classes and

provided activities. Retirement is

an ideal time to start something

new or pick up an old sport,

especially when you consider how

easy it has become to be inactive

in our modern world with handy

mod-cons at our fingertips. Try

scheduling activity into your

calendar like you would an

appointment. You could spread

moderate to intense styles of

exercise across days of the week,

allowing time for recovery and

rest which are all the more sweet

when you’ve earned them! Pick

your most energetic time of day

that suits your own unique body

clock and try to rule out easy

excuses like bad weather or not

having the equipment you need to

exercise. Be kind to yourself and

celebrate what you can achieve!

Just starting a new routine and

bringing discipline, focus and

consistency into your life will not

only benefit you physically, but

also mentally.

28

AGED ADVISOR

Welcome

home

Retire with Metlifecare

At Metlifecare, we understand what it’s like. Making the

move to retirement living can feel exciting. Or a bit like your

first day at school. However you feel, we’ll do everything we

can to make you feel at home. Whether you want to retire

on the green or by the beach, in an established village

or a brand new community, we’ve got you covered.

For the life you want to live

metlifecare.co.nz 0800 909 303

AGED ADVISOR 29

Mental Health &

Wellness Among Elders

Life flows in it’s own

rhythm, and while we

ride the wave through

it’s tidal changes and

currents that each

new stage brings,

depression can be

just one of those

flows that we learn to

cope with and move

through gracefully,

given the right help

and support.

Suzi Brown explains

Depression is more than ‘feeling

a bit down’ for a short while - it

means persistent and ongoing

unhappiness. Many older

people experience depression,

yet it often goes undetected

and untreated. As part of our

health section, we take a look at

what causes depression, signs

of depression, who is at risk,

and how to gain help and move

forward if it affects you.

So, as an older person what

makes it less likely for your

depression to be recognised than

in a younger person? There’s a

range of reasons, and simply

reading them here may make

you feel more understood and

less alone. One of these reasons

is struggling to find a way to

put your troubled feelings into

words, or how to even start a

meaningful conversation with

your GP, or friend. Maybe you

don’t want to bother your doctor

as mental illness isn’t something

you can see physically so it’s hard

to describe, and then you don’t

want to add another pill to your

already overflowing daily regime

of medication. Perhaps you have

been brought up with the ‘keep

your chin up’ and carry on sort of

mentality and think it’s best

to square your shoulders and

power through on your own.

However you view it, depression

doesn’t need to be just another

part of aging. Given time and

support your elder years can be a

time of flourishing!

There is usually no one particular

factor that can be blamed

for kicking off depression.

Contributing causes could be:

grief, loss, change, loneliness,

poverty, illness, reaction to

medication and many others.

Often it is due to a combination of

factors. Sometimes it just seems

to come out of nowhere. It might

be difficult for you to be able to

tell if you’re just ‘feeling sad’ or

if it’s something more. If you’ve

recognised some familiar traits of

behaviour in the list of symptoms

you can develop strategies to help

you move forward, and feel good

again. Outdoor activities such

as gardening or a walk in nature

can do wonders for not only your

mental health, but the linked

benefits of physical health too.

Visiting with family and close

friends, reading a book or treating

yourself are all small ways that

add up to meaningful value.

Many Retirement Villages have

lounge spaces, cafés or extensive

gardens with seating where

residents can relax, and can

have family and friends to stay

anytime if they need some extra

whanau support. Contributing to

voluntary work or picking up an

old or new hobby can be a good

way of connecting and improving

your well-being.

Maygrove Village in Orewa

takes the novel approach of

supporting residents by allowing

them to have a pet. As long as

it is not a nuisance to others, is

fully vaccinated and leashed

in common areas. The hospital

on-site has pet therapy visits and

they have a resident cat that lives

there too! Assistant Manager Toni

30

AGED ADVISOR

Hatton is a great advocate for pet

therapy visits in particular “The

pet therapy visits are incredible,

we even have a horse called

Peanut who visits sometimes.

She’s great in the lift, and well

toilet trained but does not like to

get back in her float to leave, she

would rather graze on our lush

lawns! The hospital/palliative

residents just adore her!”

If none of these strategies are

helping, the next step is to visit

your GP. Your chances of recovery

and a return to your usual life

enjoyment are better if you seek

professional medical help sooner,

rather than later. You may find

it helps to take a support person

with you for your appointment as

if you are feeling down it can be

tricky to remember exactly what

your doctor has said. Your doctor

may suggest a Green Prescription

as a way to move forward. This

is a way to get support to make

some changes and take charge of

your health and well-being. With

a Green Prescription, you get your

own support person to work with

you to achieve your goals. Your

support person will know about

courses, programmes and other

services available in your area

and you can meet other people in

your community who are taking

steps to improve their health and

well-being. You will get personal

attention and the opportunity

for more social connection. You

can also ask your doctor about

seeing a counsellor and/or taking

medication. It’s important to

keep in mind that medication can

take a few weeks to start working

so you will need to stick with

it consistently to be able to see

changes and benefits.

Depending on your background

and own personal beliefs, you

may find comfort and meaning

in spirituality or religion. If you

live in an aged care facility, ask

if they have a dedicated staff

member to assist with supporting

You could look for a combination of these

symptoms in your behaviour and feelings:

• Feeling sad or down, most of

the day, nearly every day and

for weeks on end

• Change in sleeping patterns

• Loss of appetite or significant

weight loss or gain

• Loss of interest and pleasure

in life

• Noticeable changes in

behaviour such as irritability

or withdrawal from others

residents' needs beyond normal

activities. They could connect

you with a local chaplain who

is available to pray alongside

you and introduce you to likeminded

groups who can support

you in this aspect of your wellbeing.

For example, Broadview

Lifecare know their residents’

and employees’ spiritual needs

are very important to their

health and well-being, so are

fortunate to have a Pastor on the

activities team who is available

for residents and staff. They also

have strong community links

with a range of different religious

and spiritual groups, who

provide support for individuals

and come and provide group

services. Like many aged care

facilities, they recognise the

importance of residents being

able to live in a spiritually and

culturally safe environment.

Another avenue to try alongside

these strategies is working with

a Diversional and Recreational

Therapist. This type of

practitioner works with people

to design and facilitate leisure

and recreation programmes.

These activities are designed to

• Feeling hopeless or worthless

• Loss of motivation

• Feelings of guilt

• Pain including headaches,

abdominal and other pain

for which the doctor can find

no cause

• Thoughts of suicide

• Poor concentration,

forgetfulness, finding it hard

to make decisions

support, challenge and enhance a

person’s psychological, spiritual,

social, emotional and physical

wellbeing. The Diversional and

Recreation Therapist provides

opportunities for individuals

to choose to participate in

leisure and recreation activities

which promote self-esteem and

personal fulfilment. These types

of therapists are put into use at

Broadview - “Our Diversional

Therapists, as part of the

activities programme, organise

visits from entertainment groups.

This includes children, who the

residents love to see.”

Through your GP, retirement

village, or community support,

depression and mental health

issues can be worked through.

Don’t be afraid to reach out if

you, or someone you love finds

themselves in this category.

You’ll be surprised at the support

available and how quickly you

can begin to make inroads to a life

with more vitality and joy!

AGED ADVISOR 31

We’re all about revitalising the ageing

experience, so that you can live your

best life every step of the way.

Learn more at arvida.co.nz

32

AGED ADVISOR

‘Fun’eral Planning

With A Quirk

Funeral planning can seem like a sombre

business, but approaching the task with a

quirky sense of fun and your own personal

interests in mind can make all the difference.

Suzi Brown explains

Let's cover what to check off

before you check out, how much

you might expect to pay, and

explore some ideas on how to

make your final farewell represent

you and what makes you tick!

Pre-organise

If you want to make the process

an easy one, you could consider

purchasing a book called “My

Will Wishes”, where people can

handwrite what they want to

happen after their death. My

Will Wishes aims to be one of the

most constructive, personalised

and cherished items you could

possibly prepare. Hard as it may

be to complete the book, it is one

of the most considerate things

you can do for those you love. The

book is filled with prompts to get

you thinking, then once you have

decided upon your wishes, start

entering these into your booklet.

Available from

www.mywillwishes.com at a

reasonable cost this handy little

tool could be a lifesaver for those

who you love and leave behind.

Casket choice

A good funeral service usually

crams a lifetime of what makes

you a unique human into a

short space of time, so between

eulogies from Great Aunty Joan

and a photo show, Ross Hall from

Dying Art has a suggestion: a

personalised casket! If you’re the

kind of person who has a peculiar

taste for cream buns or Lego, why

not go out in a coffin representing

that?! Ross has been creating

two to three customised coffins

a week for the last six to seven

years, his designs have included

a Formula One Ferrari race car; a

chocolate bar; and a fire engine

with working wheels. Then there

are caskets covered in photos of

the person's garden or overseas

travel adventures; holographs

or glitter - Ross says "It's endless

what you can do." Debra McClean

works for Dying Art as an advisor

and gives public talks at rest

homes - "I designed a casket for

a friend of our family and he was

a fisherman. He was cremated in

his fishing casket so you've got

an image in your head that he's

forever off fishing, and that's nice.

The casket is the very last thing

that you see of your loved one and

if it is just a brown box, you just

remember them in a coffin. It's

comforting to know they've gone

with their passion," she says.

Consider the environment

As we move forward some people

might also like to ‘go green’ as

they exit. You could consider

looking into some untraditional

eco-funeral options. These

can reduce your carbon

footprint while also leaving

behind a lasting benefit to the

environment. Some choices are:

‘Alkaline hydrolysis’ - also

known as water cremation.

AGED ADVISOR 33

It involves soaking the body

inside a special chamber until it

dissolves into liquid

‘Biodegradable urns’ - made of

fully recyclable materials it can

be filled with seeds which will

sprout into a tree when planted.

‘Organic ash mixtures’ -

mixing remains with organic

compounds that balance the

pH level and release friendly

microbial bacteria back into the

earth when scattered.

Individualise

Make a checkbox for what

flowers bloomed big in your

life - perhaps your husband

gave you a bunch of flowers that

you’ve never forgotten on your

first date? Or you just really like

the wild flowers that grow in the

dunes up the road. Include that

in your planning! Catering plays

a part too. Incase they haven’t

noticed by your cream bun coffin,

now’s your chance to remind

people who attend that you love

cream buns! Make sure there’s a

stack of them if that’s your jam.

Couldn’t go a day without a bottle

of Coke? Include a Coke fridge in

your planning so everyone can

toast you with a fresh bottle!

Those who want to be really

organised could pick out pics

that would be suitable for an

order of service sheet or photo

slide show together with music

that best represents you. Having

‘Sweet Caroline’ playing behind

a lifetime of photos of my

mother Caroline was such an

emotional and moving tribute

at her funeral. With the benefit

of advance knowledge that her

time was nearing an end, she

was able to choose the vicar who

she connected with most closely

from her church home, approve

the song choice, and on the topic

of music, she picked out her

favourite hymns to include in the

service too. Yes, we might have

had some ideas of what she likes,

but somehow having her choose

them made the funeral more

personal and meaningful.

Recording options

During the Covid lockdowns, it

became so much more important

to film and livestream a loved

one’s funeral for those unable to

attend. For my mother’s service

34

AGED ADVISOR

we used Liveview - liveview.co.nz

- and the overseas relatives and

friends were delighted. This has

the added benefit of being able to

download at a later date to watch

again once the busy-ness and

stress has passed.

Financially prepare

Whether you will be buried or

cremated can often come down

to cost. If you choose cremation

you’ll be saving on a headstone,

coffin, cemetery and grave fees,

and a burial plot. On the other

hand, with a cremation you’ll be

paying for the cremation fee and

urn or other location for ashes.

Either way, you’ll still need to

pay for the removal of the body,

funeral car hire, clergy fees,

flowers and catering alongside

the order of service sheet printing

and design.

The average cost of a very modest

funeral with a burial is around

$8400. Costs vary depending

on where you live and die. If you

live in New Plymouth, the cost

of being buried is $6552. At the

other end of the scale, it’s $1150

in Taupo and $2075 in the Far

North. So the average cost of

a funeral to about $10,000 but

that varies, depending on how

you and your family want to say

goodbye. There are a few options

for funding if the estate can’t

cover costs and neither can the

family. Work and Income have

a funeral grant which families

can apply for which is $2280.70.

ACC can help when someone

dies from an injury covered by

their organisation. They can

pay a grant of up to $7024.80 to

help with funeral costs, one-off

payments and loss of income.

If you don’t want to leave your

family in the lurch and you know

your estate won’t cover it, it’s

a good idea to take out funeral

insurance, which pays for all the

costs immediately upon death.

Or, you could take the fail free

option and simply save! Pop aside

$10 a week and start early enough

and you’ll be sorted with plenty

of time and without the stress

of knowing your family will be

scratching about for enough coin

to give you a decent send off.

Rest in peace

What’s left to do after you’ve

finished planning a fabulous

send-off party for yourself?

Simply choose a suitable outfit

and make sure someone knows

where you’ve written all this

important stuff! If you went

the way of the ‘My Well Wishes’

booklet this comes with a handy

little business card-sized card

where you can write your name

and where your Well Wishes book

is located.

AGED ADVISOR 35

Nutrition:

Making good food choices

We’ve been eating from the moment we were

brought into this world, it’s a pleasurable

activity that feeds not only our nutritional

needs but increases our happiness on an

emotional level and goes hand in hand with the

kind of activities we all enjoy.

Suzi Brown explains

What’s a movie without popcorn?

A wine and cheese evening

without cheese and yummy little

nibbles and canapes? We’re all

pretty well versed on food by the

time we hit retirement, so it may

seem a bit pointless to read up

on how, or what to eat once we’ve

had so much practice - somewhat

in the vein of preaching to

the converted! However, it’s

important to remember that as

our bodies change, so do our

requirements for the amount and

types of food we need to thrive.

You may now have a smaller

appetite than when you were

younger, so you need to make

more considered food choices to

get the best nutritional value.

36

Balanced eating

When we think of a balanced or

nutritional approach to eating,

it would be natural to bring to

mind the ‘healthy food pyramid’

we all learned about as part of

our schooling. This has more

recently been turned on its head

and rebranded to ‘Healthy heart

visual food guide’. This updated

guide advocates eating fruit and

vegetables most, followed by

some cereals and breads, then

meat, chicken, fish, legumes

and eggs, milk and dairy and

lastly oils and nuts. The Heart

Foundation is a good source of

information and guidance and

encourages fresh thinking like

swapping refined cereals and

grains for whole grains, or red

meats for plant proteins, choosing

reduced fat for dairy products and

focussing on reducing red meat to

three meals per week. The guide

also suggests it’s a good idea to

reduce highly processed and

refined foods such as takeaways,

sweet bakery items, processed

snack foods and sugary drinks.

You’ve been served

It’s about getting back to basics.

The Ministry of Health (MOH)

booklet “Eating for Healthy

Older People” recommends

eating at least seven servings of

vegetables and fruit each day,

this is broken down into at least

five servings of vegetables and

two servings of fruit.

Vegetables and fruit provide

carbohydrates (sugar and starch),

fibre, vitamins and minerals

and are low in fat. By choosing

produce that is in season you will

save dollars at the checkout, and

ensure you get the best fresh, ripe

varieties. Canned and frozen are

also healthy options. It doesn’t

need to be complicated to cook

- pop them in the microwave to

steam and go light on the butter!

Breads and Cereals provide

carbohydrates (sugar and starch),

fibre, and nutrients such as B

vitamins and minerals. These

come in second on the healthy

AGED ADVISOR

heart guide and include our goto

breakfast cereals and dinner

favourites like rice and pasta.

Wholegrain breads and cereals

are useful for providing extra

nutrients and fibre and also

help prevent constipation. It is

recommended that men need

five daily servings of breads and

cereals, with women needing

slightly less at three.

Legumes, nuts, seeds, fish and

other seafood, eggs, poultry (eg,

chicken), or red meat with the

fat removed all supply protein,

vitamins and minerals to your

diet. Red meat, chicken and fish

contain iron in a form that your

body can easily absorb. Oily fish

is also a good sources of omega-3,

which can help reduce the risk of

heart disease and stroke.

Milk and milk products provide a

good source of protein, vitamins,

calcium and other nutrients

to keep up muscle strength,

maintain healthy bones, and

prevent osteoporosis. You’ll need

to make the choice of whether

you need reduced-fat or full-fat

varieties depending on your

body type and energy needs. It’s

a good idea to have at least four

servings a day of milk products

which could come in the form of

yoghurt, cheese or a few scoops

of ice-cream.

Look to the stars

It seems a lot to take in, but there

are helpful ways to make it easier.

The Health Star Rating is a good

system to use when making

choices about packaged foods at

the supermarket. You could use

it to compare similar packaged

foods – it’s easy! The more stars a

food has, the healthier it is.

We need to drink at least 8 cups a

day to replace what we naturally

lose from the body. However,

this can be a problem if you’re on

medications that are a diuretic.

Stories of plastic milk bottles

under the car seat… need we

say more!

Aged Care nutrition

A good question to ask is how

aged care facilities encourage

good nutrition and provide

menu’s that support the healthy

heart visual food guide. A

handful of Retirement Villages

responded to our request to

answer how they provide for

those with special dietary

requirements, and what changes

they have implemented over the

years to meet those needs, like

including new products, engaging

consultants and resident

feedback:

At Broadview Lifecare they

provide their residents with

family hearty meals. Over the

last few years, they have formed

a partnership with Purefoods

to also provide innovative

nutritional meals for residents

with more specialised needs,

such as those with dementia

and enduring mental health

needs who require special meals

to ensure they get the right

nutrients. The menus are all

checked by a dietitian. They also

regularly conduct surveys with

residents, their whanau and

friends to seek valuable feedback

about the food they provide.

Over the last years at Summerset,

they've brought their food

services in-house to ensure the

quality, variety and consistency

of their food is standardised

across all villages. Their food

services team consult and

utilise meal plans approved by

nutritionists in the preparation

of the Care Centre menus. They

provide flexibility around dietary

requirements for example

providing high-quality pureed

meal options. Summerset

regularly seek feedback and

input into their food service

offering, which has led to

initiatives such as a range of

pre-prepared and ready-to-heat

frozen meals for convenience.

They also experienced a demand

for cooking lessons, particularly

from widowed residents who

were unsure how to cook or

struggling to adapt to cooking for

only one or two – this was partly

the inspiration for their Cooking

with a MasterChef series which is

available for residents.

Abbeyfield provide guidelines and

training to their housekeepers/

cooks so they provide nutritious

meals for residents and often

engage dieticians to deliver that

training.

Settlers offer vegan recipes,

dishes for vegetarians, and have

GF options in their café/meals.

At Rymans, there is a choice of

three main courses, including a

vegetarian option, they also cater

for special dietary requirements.

Their village chefs blend variety,

freshness and flair to create menu

options. The seasonal menu is

always evolving as residents

tell them what works, and what

could be better. They serve up

120 different meals each month,

so the same meal won't reappear

for four weeks - unless of course

it's back by popular demand.

They also offer individually

frozen meals - made from scratch

using fresh, natural ingredients.

The ready-to-eat meals are

reasonably priced and perfect

for independent or servicedapartment

residents looking for

convenience and great taste.

AGED ADVISOR 37

2022 | 2023

RETIREMENT/LIFESTYLE

& AGED CARE

DIRECTORY

This year we are pleased to offer

you a directory containing the

top 200 village and care facilities

throughout Aotearoa. This list has

been compiled using the ratings

of almost 10,000 reviews on more

than 835 facilities. The following

directory also contains villages

and care facilities that have either

upgraded on www.agedadvisor.nz

or paid to be listed.

This is just one of a range of tools

that you can use to filter villages

and care homes as part of your

decision-making process. To

conserve space, we’ve limited this

list to only the top 200 facilities

with 5 or more reviews, or

facilities that are on an upgraded

plan with AgedAdvisor.

All other facilities can

be found online at:

www.agedadvisor.nz

We would suggest you check the

website for any updates. If you

still find no reviews, then feel free

to contact the facility directly and

ask why they have no reviews.

Each year we contact providers

and facilities in New Zealand to

encourage them to make review

forms available for their residents.

We provide these free of charge

and there is no cost to the facility

to send in reviews. Many residents

and facilities do send them in.

However, some facilities do not,

either because they do not see the

benefit of resident testimonials

or they do not want, or believe

that residents should voice their

thoughts or experience publicly.

We’ll let you be the judge of that.

You will notice some facilities have

their past awards listed. Only those

facilities on an upgraded plan have

past year awards displayed. Again,

you can see a full list of current and

past award winners online at:

www.agedadvisor.nz/awards

KEY FOR DIRECTORY:

Care Home

Based on total reviewer ratings as at

15 th November 2022.

Independent Living

A facility will have identified themselves

as happy to hand out review forms and

be reviewed on agedadvisor.nz

TOP

100

This indicates where a facility is ranked

throughout NZ (based on ratings on Aged

Advisor, as at 1 st February 2021) within

independent living or care facilities.

38

AGED ADVISOR

Retirement / Lifestyle

Village Checklist

Use this as a reference.

You may wish to either tick if it

applies, add ‘yes’ or ‘no’ or give

a personal rating from 1-5 to

help compare your options.

Village Name(s)

Street / Suburb

Phone

Date Visited

1 2 3 4

On Exit

Care Social / General Location

Financial

Entry Price? (eg. $570,000)

Weekly Fee Cost? And is it Fixed (F), CPI linked (CPI) or

Increasable by Operator (I)? (eg. $120, F)

Maximum DMF (Deferred Management Fee)?

Over how many years? (eg. 25%, 5 years)

Share of Capital Gain? Exposed to Capital Loss?

(eg. Yes - 50%, No)

Fees for Transferring to another unit, if required?

Does a 2nd DMF apply?(eg. $1000, No)

Near friends, family? (eg. Yes)

Close to shops, transport, church, social clubs etc. (eg. Some)

Is it on flat land? Do internal roads, kerbs & footpaths have easy

walker access? (eg. Yes)

Nice green spaces? Gardens?

Proximity from unit to village community centre?

Are there social activities that appeal?

Are staff / management approachable / friendly?

Were other residents friendly?

Is there a residents committee?

Overall atmosphere in the village?

Are there support services? Call bell? Care onsite?

What do these services cost?

Is there respite or short term care offered as part of your ORA?

What levels of care are offered, if required?

Do residents get priority for any care services onsite?

When do fees stop? (eg. On exit)

When is capital returned? (eg. On sale of unit)

What if it doesn’t sell? (eg. Repay 20% in 3 months)

Any costs for refurbishment? (eg. No)

Any other costs I should know about? (eg. admin fees)

Current Rating Score on www.agedadvisor.nz?

Do they have any Peoples Choice Awards?

AGED ADVISOR 39

VISIT: www.agedadvisor.nz | EMAIL: info@agedadvisor.co.nz

Care Home / Aged Care

Checklist

Use this as a reference.

You may wish to either tick if it

applies, add ‘yes’ or ‘no’ or give

a personal rating from 1-5 to

help compare your options.

Facility Name(s)

Street / Suburb

Phone

Date Visited

1 2 3 4

What are the levels of care offered? (eg. rest home, dementia)

Meals Location

Social

Individual Room Facility and Care

Is there an ORA / Entry Price? (eg. $230,000)

Is there a Premium Room Fee? Daily, weekly, 28 days?

(eg. $30, per day)

Is a GP on call 24/7? Is a registered nurse on 24/7?

(eg. yes, yes)

Overall atmosphere in the care home? (eg. Light, warm, homely)

Last DHB Audit result? (eg. 48 months)

Do rooms appear clean and homely?

Is there plenty of natural light?

Was the temperature comfortable?

Adjustable heating in the room?

Can residents bring own furniture?

Do the rooms have an ensuite?

Are residents normally in the lounge or own room?

Can they choose?

Is there a weekly activities programme?

What are the activities like?

Is there a Physio, Occupational or Diversional Therapist? How

many hours per week are they available?

Is there spiritual care available? How often?

Within the home or externally sourced?

Were staff / management approachable / friendly?

Did residents appear relaxed and happy?

Near friends, family? (eg. Yes)

Nice green spaces? Multiple quiet spaces / gardens?

Ground floor or multi-level?

Easy parking for visitors / family?

Do meals look appetising? Do they look nutritious?

What do other residents / visitors say about the food?

Are there tea / coffee making facilities for residents?

Are special dietary needs met? Is there any additional cost?

Current Rating Score on www.agedadvisor.nz?

Do they have any Peoples Choice Awards?

40

AGED ADVISOR

VISIT: www.agedadvisor.nz | EMAIL: info@agedadvisor.co.nz

RETIREMENT/LIFESTYLE VILLAGE & CARE

KEY: = CARE HOME = INDEPENDENT LIVING

NORTHLAND

REGION

Bream Bay Village

Ruakaka, Whangarei | 0800 273 262

FINALIST 2022 Best Large Retirement / Lifestyle Village NI

TOP

25

95% (34 Reviews)

CHT St Christophers (Rest Home &...

Papatoetoe, Auckland | 09 278 4637

CHT St Johns (Hospital)

Epsom, Auckland | 09 625 6054

TOP

100

TOP

100

CHT St Margarets (Hospital and R...

Te Atatu Peninsula, Auckland | 09 834 4963

CHT Waiuku (Hospital and Rest Ho...

Waiuku | 09 235 6955

TOP

100

78% (10 Reviews)

80% (10 Reviews)

60% (8 Reviews)

86% (7 Reviews)

Jane Mander [Aged Care]

Kamo, Whangarei | 09 435 3850

Jane Mander Retirement Village

Kamo, Whangarei | 09 435 3850

Kamo Home and Village

Kamo | 09 435 5800

Kerikeri Retirement Village

Kerikeri | 09 407 0070

Pururi Court Lifecare (Rest Home...

Whau Valley, Whangarei | 09 437 9302

Radius Potter Home

Regent, Whangarei | 09 438 2668

Summerset Mount Denby Retirement...

Tikipunga, Whangarei | 09 470 0282

The Anchorage [Retirement] Villa...

One Tree Point, Whangarei | 09 376 8770

AUCKLAND

REGION

7 Saint Vincent Retirement Villa...

Remuera, Auckland | 09 522 8864

Anne Maree Court

Northcote, Auckland | 09 418 3118

Aria Gardens

Albany, Auckland | 09 415 7934

Aria Park Retirement Village


Avondale Lifecare (Rest Home &...

Avondale, Auckland | 09 828 0109

Bert Sutcliffe Retirement Villag...

Birkenhead, Auckland | 09 482 1777

FINALIST 2020 Best Large Retirement / Lifestyle Village NI

Bethesda Care

Manukau City, Auckland | 09 262 5650

Bethesda Retirement Village

Manukau City, Auckland | 0800 11 99 33

Bruce McLaren [Aged Care] Retire...

Howick, Auckland | 09 535 0220

Bruce Mclaren Retirement Village


CHT Carnarvon (Rest Home & Hos...

Henderson, Auckland | 09 838 8348

CHT Hillcrest (Hospital)

Mangere, Auckland | 09 275 8349

TOP

10

TOP

100

TOP

100

TOP

50

TOP

100

TOP

50

TOP

25

TOP

100

TOP

100

TOP

50

TOP

100

TOP

100

TOP

50

TOP

100

TOP

100

TOP

50

(Not Yet Ranked)

96% (18 Reviews)

89% (7 Reviews)

87% (17 Reviews)

(Not Yet Ranked)

91% (7 Reviews)

(Not Yet Ranked)

(Not Yet Ranked)

88% (13 Reviews)

84% (5 Reviews)

80% (9 Reviews)

93% (8 Reviews)

87% (6 Reviews)

91% (37 Reviews)

(Not Yet Ranked)

79% (31 Reviews)

(Not Yet Ranked)

89% (36 Reviews)

93% (6 Reviews)

95% (38 Reviews)

WINNER 2022 FINALIST 21 & 20 Best Aged Care (Med/Large) Facility NI

CHT Lansdowne (Rest Home and Hos...


CHT Onewa (Hospital & Rest Hom...

Birkenhead, Auckland | 09 481 0447

CHT Peacehaven (Resthome & Ho...

Blockhouse Bay, Auckland | 09 627 8653

FINALIST 2020 Best Aged Care (Med/Large) Facility NI

CHT Royal Oak (Rest Home)

Royal Oak, Auckland | 09 636 6211

FINALIST 2022, 21 & 20 Best Aged Care (Med/Large) Facility NI

73% (9 Reviews)

88% (8 Reviews)

85% (13 Reviews)

93% (51 Reviews)

Concord House Rest Home

Greenlane, Auckland | 09 523 1605

FINALIST 2021, 20 & 19 Best Aged Care (Small) NI

Country Club Huapai [Retirement ...

Huapai, Auckland | 021 982 583

Crestwood Retirement Village Met...

New Lynn, Auckland | 09 826 2000

Cromwell House [Rest Home] and H...



Edgewater [Aged Care] Metlifecar...

Pakuranga, Auckland | 09 977 9603

TOP

100

TOP

50

TOP

10

TOP

100

TOP

100

TOP

50

TOP

100

TOP

100

TOP

100

TOP

100

TOP

100

TOP

100

TOP

10

TOP

50

TOP

100

TOP

100

TOP

100

95% (22 Reviews)

93% (3 Reviews)

88% (5 Reviews)

87% (26 Reviews)

90% (6 Reviews)

FINALIST 2015/16 Best Aged Care (Med/Large) Facility NI

Edgewater Village Metlifecare Re...

Pakuranga, Auckland | 09 577 1600

Edmund Hillary [Aged Care]


Edmund Hillary Retirement Villag...


Ellerslie Gardens Lifecare

Mount Wellington, Auckland | 09 527 1440

Evelyn Page [Aged Care]

Orewa, Auckland | 09 421 1915

Evelyn Page Retirement Village


Everil Orr Village

Mount Albert, Auckland | 021 0220 6965

Fairview Lifestyle Village


Fairview Village and Care

Fairview Heights, Auckland | 09 477 3980

Glenburn Rest Home & Hospital


Glenburn Retirement Village


Goodwood Seadrome Home & Hospita...

Massey, Auckland | 09 833 7506

Grace Joel [Aged Care]

St Heliers, Auckland | 09 575 1572

Grace Joel Retirement Village

St Heliers, Auckland | 09 575 1572

Greenvalley Rest Home

Glenfield, Auckland | 09 481 1000

88% (20 Reviews)

(Not Yet Ranked)

90% (29 Reviews)

(Not Yet Ranked)

75% (4 Reviews)

96% (27 Reviews)

88% (10 Reviews)

85% (44 Reviews)

(Not Yet Ranked)

84% (5 Reviews)

89% (31 Reviews)

97% (7 Reviews)

85% (4 Reviews)

87% (18 Reviews)

92% (39 Reviews)

FINALIST 2022, 21, 20 & 19 Best Aged Care (Med/Large) Facility NI

Greenview Park Retirement Villag...

Glen Eden, Auckland | 09 818 3800

Greenwich Gardens Retirement Vil...

Sunnynook, Auckland | 09 440 6790

Hillsborough Heights Metlifecare...

Hillsborough, Auckland | 09 626 8060

88% (25 Reviews)

85% (33 Reviews)

88% (24 Reviews)

FINALIST 2020 Best (Large) Retirement / Lifestyle Village NI

Howick Baptist Home and Hospital


Karaka Lifestyle Estate (Retirem...

Drury | 09 294 8663

80% (9 Reviews)

87% (17 Reviews)

FINALIST 2022 Best Small Retirement / Lifestyle Village NI

AGED ADVISOR 41



Keith Park Retirement Village

Hobsonville, Auckland | 09 416 0750

WINNER 2022 Best Small Retirement / Lifestyle Village NI

Lakeside Retirement Lodge

Pukekohe | 09 238 5175

Logan Campbell [Aged Care] Retir...


Logan Campbell Retirement Villag...


Longford Park Metlifecare Retire...

Takanini, Auckland | 09 295 0040

Maygrove (Retirement) Village


TOP

10

TOP

25

TOP

25

TOP

25

TOP

100

TOP

10

TOP

100

TOP

50

TOP

25

TOP

10

TOP

25

TOP

25

TOP

100

TOP

100

TOP

100

TOP

10

TOP

50

TOP

100

TOP

100

100% (7 Reviews)

96% (5 Reviews)

(Not yet ranked)

87% (9 Reviews)

93% (12 Reviews)

94% (260 Reviews)

FINALIST 2022-21, 2018-15 WINNER 2019 Best (Large) Retirement/ ...

Maygrove (Village) Hospital



Maygrove Lifecare (Resthome)


Meadowbank Retirement Village

Meadowbank, Auckland | 021 510 153

Metlifecare Parkside Village

Hillsborough, Auckland | 09 624 2600


Miriam Corban Retirement Village


Murray Halberg [Aged Care]

Lynfield, Auckland | 09 627 2727

Murray Halberg Retirement Villag...

Lynfield, Auckland | 09 627 2727

Northbridge Lifecare Trust Rest ...

Northcote, Auckland | 09 488 3083

Pakuranga Park Village

Sunnyhills, Auckland | 09 576 5990

Palms Lifecare (Rest Home)

Pukekohe | 09 237 3070

Palms Lifecare Retirement Villag...

Pukekohe | 09 237 3070

Pinehaven Cottage

Waiwera, Orewa | 09 426 6695

Pinesong Metlifecare Retirement ...

Titirangi, Auckland | 09 817 1800

Possum Bourne [Aged Care] Retire...

Pukekohe | 09 238 0370

Possum Bourne Retirement Village

Pukekohe | 09 238 0808

Powley Metlifecare


Powley Metlifecare Retirement Vi...


Ranfurly Village

Three Kings, Auckland | 09 625 3420

Remuera Gardens Retirement Villa...


Remuera Retirement Village

St Johns, Auckland | 09 521 1262

Remuera Rise [Care Facility]


Remuera Rise [Retirement Village...


96% (10 Reviews)

93% (3 Reviews)

95% (34 Reviews)

82% (12 Reviews)

(Not yet ranked)

(Not yet ranked)

89% (13 Reviews)

84% (5 Reviews)

89% (56 Reviews)

(Not yet ranked)

(Not yet ranked)

99% (24 Reviews)

80% (30 Reviews)

(Not yet ranked)

90% (70 Reviews)

98% (8 Reviews)

93% (6 Reviews)

87% (31 Reviews)

82% (30 Reviews)

90% (6 Reviews)

91% (18 Reviews)

94% (59 Reviews)

FINALIST 2022, 2017 WINNER 2021-20 Best (Small) Retirement/ Lifest...

Settlers Lifestyle Village


WINNER 2022-21 Best Large Retirement / Lifestyle Village NI

96% (295 Reviews)

St Andrews Village

Glendowie, Auckland | 09 585 4020

St Andrews Village [Aged Care]

Glendowie, Auckland | 09 585 4020

St Josephs Home & Hospital

Herne Bay, Auckland | 09 361 4600

St Patricks Home and Hospital


FINALIST 2022-20 Best Aged Care (Med/Large) Facility NI

Summerset At Heritage Park

Ellerslie, Auckland | 09 950 7962

Summerset at Heritage Park [Aged...

Ellerslie, Auckland | 09 950 7961

Summerset At Karaka (Retirement ...

Karaka | 09 951 8900

Summerset at Karaka [Aged Care]

Karaka, Auckland | 09 951 8901

Summerset At Monterey Park


Summerset at Monterey Park [Aged...


Summerset By The Park (Manukau)

Manukau, Auckland | 09 277 1441

Summerset by the Park [Aged Care...

Manakau, Auckland | 09 272 3954

Summerset Falls [Aged Care]

Warkworth | 09 425 1200

Summerset Falls Retirement Villa...

Warkworth | 09 425 1202

Te Mana Rest Home

Birkdale, Auckland | 09 483 9209

The Orchards Retirement Village ...

Glenfield, Auckland | 09 444 4010

The Poynton Retirement Village M...

Takapuna, Auckland | 09 488 5700

Waitakere Gardens Retirement Vil...


TOP

10

TOP

10

TOP

100

Warkworth Oaks Village| Real Liv...

Central Warkworth, Warkworth | 0800 546 546

West Harbour Gardens Residential...


William Sanders Retirement Villa...

Devonport, Auckland | 09 445 0909

WAIKATO

REGION

Aparangi Village Residential Car...

Te Kauwhata | 07 826 3542

Awatere Care Suites

Beerescourt, Hamilton | 07 838 3276

Cambridge Resthaven

Cambridge | 07 827 6097

Forest Lake Gardens Metlifecare ...

Te Rapa, Hamilton | 07 849 8243


Highfield Country Estate

Te Awamutu | 07 871 2020

TOP

50

TOP

100

TOP

10

TOP

25

TOP

50

TOP

25

TOP

100

TOP

100

TOP

100

TOP

100

TOP

100

TOP

50

95% (47 Reviews)

93% (8 Reviews)

99% (15 Reviews)

97% (69 Reviews)

88% (23 Reviews)

(Not yet ranked)

(Not yet ranked)

(Not yet ranked)

71% (44 Reviews)

63% (7 Reviews)

76% (48 Reviews)

(Not yet ranked)

67% (12 Reviews)

78% (47 Reviews)

97% (18 Reviews)

87% (32 Reviews)

80% (40 Reviews)

82% (26 Reviews)

88% (5 Reviews)

77% (7 Reviews)

92% (5 Reviews)

87% (17 Reviews)

84% (11 Reviews)

90% (6 Reviews)

92% (37 Reviews)

97% (47 Reviews)

FINALIST 2022, 21&19 WINNER 2020 Best Large Retirement / Lifestyle

Hilda Ross [Aged Care]

Hamilton East, Hamilton | 07 855 9542

Hilda Ross Retirement Village


Karaka Pines Rototuna Retirement...

Rototuna, Hamilton | 021 621 377

TOP

100

(Not yet ranked)

89% (26 Reviews)

(Not yet ranked)

42

AGED ADVISOR



Linda Jones Retirement Village

Flagstaff, Hamilton | 07 853 3382

FINALIST 2021-20 Best (Large) Retirement/ Lifestyle Village NI

Liston Heights Retirement Villag...

Taupo | 07 378 2308

Pohlen Hospital

Matamata | 07 881 9100

Raglan Rest Home and Hospital

Raglan | 07 825 8306

Rangiura Rest Home

Putaruru | 07 885 1040

Rangiura Retirement Village

Putaruru | 07 885 1040

Roseland Park Village


FINALIST 2022 Best (Small) Retirement / Lifestyle Village NI

Summerset By The Lake

Taupo | 07 985 5072

Summerset Down The Lane

Tamahere, Hamilton | 07 843 2578

Summerset Down the Lane [Aged Ca...

Tamahere, Hamilton | 07 843 0157

Summerset Rototuna (Retirement V...

Rototuna North, Hamilton | 07 981 7822

Summerset Rototuna [Aged Care]

Rototuna North, Hamilton | 07 981 7821

Te Awa Lifecare Village

Cambridge | 07 827 6103

BAY OF PLENTY

REGION

Bethlehem Shores Retirement Vill...

Bethlehem, Tauranga | 07 579 2035

Bob Owens [Aged Care]


Bob Owens Retirement Village


FINALIST 2018 Best Retirement/ Lifestyle Village NI

Cantabria Lifecare (Home and Hos...

Springfield, Rotorua | 07 347 9587

Cantabria Retirement Village

Springfield, Rotorua | 07 347 9587

FINALIST 2016 & 2015 Best Retirement / Lifestyle Village NI

TOP

50

TOP

50

TOP

50

TOP

100

TOP

50

TOP

50

TOP

100

TOP

50

TOP

100

TOP

25

TOP

100

93% (35 Reviews)

91% (16 Reviews)

93% (18 Reviews)

84% (5 Reviews)

93% (6 Reviews)

89% (13 Reviews)

92% (10 Reviews)

80% (16 Reviews)

77% (31 Reviews)

75% (15 Reviews)

62% (29 Reviews)

(Not yet ranked)

95% (12 Reviews)

89% (27 Reviews)

100% (4 Reviews)

92% (56 Reviews)

88% (5 Reviews)

82% (10 Reviews)

Makoha Rest Home & Hospital

Victoria, Rotorua | 0800MAKOHA

Makoha Tauranga

Matua, Tauranga | 07 576 1899

Malyon House (Mount Maunganui)

Mount Maunganui, Tauranga | 07 575 5619

WINNER 2021- 2017 Best Aged Care (Med/Large) Facility NI

Mary Shapley Rest Home & Hospita...

Whakatane | 07 308 8980

Ocean Shores Village

TOP

10

TOP

100


Redwood Home & Hospital

Owhata, Rotorua | 07 349 7150

Redwood Retirement Village

Rotorua | 07 345 3491

Regency Park Estate Lifestyle Vi...

Owhata, Rotorua | 07 345 5836

Summerset By The Dunes Retiremen...

Papamoa Beach, Tauranga | 07 542 9082

Summerset By The Sea (Katikati)

Katikati, Tauranga | 07 985 6893

Summerset by the Sea [Aged Care]

Katikati | 07 985 6890

Te Puke Country Lodge Village

Te Puke | 07 573 9983

The Avenues Retirement Village M...

Tauranga | 07 571 0400

TOP

25

TOP

100

TOP

50

TOP

100

TOP

25

TOP

50

TOP

50

TOP

100

TOP

100

96% (91 Reviews)

77% (22 Reviews)

99% (78 Reviews)

91% (7 Reviews)

89% (47 Reviews)

88% (5 Reviews)

93% (9 Reviews)

76% (22 Reviews)

(Not yet ranked)

64% (5 Reviews)

(Not yet ranked)

93% (8 Reviews)

90% (44 Reviews)

FINALIST 2022-21 Best (Large) Retirement / Lifestyle Village NI

The Bayview Rest Home

Brookfield, Tauranga | 027 236 3089

The Gardens Rest Home and Hospit...

Pukehangi, Rotorua | 07 347 9658

The Gardens Retirement Village

Rotorua | 07 350 1036

GISBORNE

REGION

Beetham HealthCare

Lytton West, Gisborne | 06 869 0028

Kiri Te Kanawa [Aged Care]


Kiri Te Kanawa Retirement Villag...


TOP

10

TOP

100

TOP

50

93% (6 Reviews)

88% (40 Reviews)

88% (19 Reviews)

90% (6 Reviews)

(Not yet ranked)

96% (44 Reviews)

FINALIST 2020-18 Best (Large) Retirement/ Lifestyle Village NI

Carmel Country Estate Retirement...

Ohauiti, Tauranga | 07 544 5553


TOP

100

88% (116 Reviews)

Te Wiremu House Lifecare

Te Hapara, Gisborne | 06 867 5817


TOP

25

96% (9 Reviews)

Carter House Lifecare [Aged Care...

Te Puke | 07 573 7317

Carter House Retirement Village

Te Puke | 07 573 7317

CHT Acacia Park (Home and Hosp...

Omokoroa, Tauranga | 07 548 0400

CHT Bernadette


Elmswood Rest Home

Judea, Tauranga | 021 564 583

Golden Pond Private Hospital

Whakatane | 07 307 0180

Hodgson [Retirement] Village

Tauranga South, Tauranga | 07 578 4846

Hodgson House Lifecare

Tauranga South, Tauranga | 07 578 4846

TOP

100

TOP

100

TOP

100

75% (4 Reviews)

79% (13 Reviews)

77% (7 Reviews)

66% (10 Reviews)

89% (7 Reviews)

90% (6 Reviews)

(Not yet ranked)

(Not yet ranked)

HAWKE'S

BAY

Atawhai Rest Home (and Village)

Taradale, Napier | 06 845 9711

Bardowie Retirement Complex

Onekawa, Napier | 06 843 2804

Eversley Rest Home and Village

Mahora, Hastings | 06 878 2005


Gracelands Rest Home and Village

Frimley, Hastings | 06 873 8300

TOP

100

TOP

50

TOP

100

TOP

50

88% (5 Reviews)

90% (6 Reviews)

90% (6 Reviews)

91% (61 Reviews)

FINALIST 2017, WINNER 2015 & 2016 Best Aged Care (Med/Large) Facility

AGED ADVISOR 43



Gracelands Retirement Village

Frimley, Hastings | 06 873 8300

90% (34 Reviews)

FINALIST 2015/16 and 2017 Best Retirement / Lifestyle Village NI

Greendale Residential Care Centr...

Greenmeadows, Napier | 06 844 2342

Hillcrest Rest Home

Havelock North | 06 877 5909

James Wattie Retirement Village


Mary Doyle


Princess Alexandra [Aged Care]

Ahuriri, Napier | 06 835 9085

Princess Alexandra Retirement Vi...

Ahuriri, Napier | 06 835 3018

Summerset In The Bay


Summerset in the Bay [Aged Care]



Summerset In The Orchard (Hastin...

Parkvale, Hastings | 06 974 1312

TOP

50

TOP

100

TOP

25

TOP

50

TOP

100

TOP

25

TOP

100

TOP

25

TOP

50

TOP

10

95% (13 Reviews)

(Not yet ranked)

(Not yet ranked)

84% (21 Reviews)

73% (3 Reviews)

90% (43 Reviews)

73% (14 Reviews)

82% (22 Reviews)

94% (46 Reviews)


Summerset In The Vines

Te Mata, Havelock North | 06 873 3568

Summerset in the Vines [Aged Car...

Havelock North | 06 8771185

Summerset Palms (Retirement Vill...

Te Awa, Napier | 06 833 5852

Waiapu House Lifecare


Waiapu Retirement Village


TARANAKI

REGION

Annie Brydon Retirement Village ...

Hawera, Wanganui | 06 278 6039

Broadview Lifecare (Rest Home & ...

Castlecliff, Whanganui | 06 344 6915

Chiswick Park Lifecare (Rest Hom...

Awapuni, Palmerston North | 06 354 4062

Cook Street Nursing Care Centre

West End, Palmerston North | 06 358 8530

Levin | 06 367 2305

DIRECTORY

81% (15 Reviews)

71% (9 Reviews)

100% (3 Reviews)

(Not yet ranked)

68% (8 Reviews)

TOP

Coronation Lodge Rest Home

50

Welbourne, New Plymouth | 06 758 5125

95% (38 Reviews)

WINNER 2021 & 2020 Best Aged Care (Small) Facility NI

Jean Sandel [Aged Care] Retireme...

Whalers Gate, New Plymouth | 06 751 4420

Jean Sandel Retirement Village

Spotswood, New Plymouth | 06 751 4504

Kohatu Resthome

Waitara | 06 754 6621

Milife Bell Vista

Bell Block, New Plymouth | 06 755 2880

Summerset At Pohutukawa Place Re...


Summerset Mountain View [Aged Ca...

Vogeltown, New Plymouth | 06 824 8900

Summerset Mountain View Retireme...

Vogeltown, New Plymouth | 06 758 4153

Sunhaven Rest Home & Private Hos...


Telford Lifecare (Rest Home & Ho...

Merrilands, New Plymouth | 06 757 8554

Telford Retirement Village

Merrilands, New Plymouth | 06 757 8554

FINALIST 2015/16 Best Retirement/ Lifestyle Village NI

93% (3 Reviews)

91% (25 Reviews)

96% (14 Reviews)

91% (27 Reviews)

(Not yet ranked)

93% (3 Reviews)

87% (9 Reviews)

98% (8 Reviews)

27% (3 Reviews)

72% (12 Reviews)

MANAWATU-

WANGANUI REGION

TOP

100

TOP

100

TOP

10

TOP

100

TOP

25

TOP

100

TOP

50

TOP

50

TOP

100

TOP

100

TOP

100

TOP

50

TOP

100

TOP

50

TOP

100

TOP

100

TOP

50

89% (11 Reviews)

(Not yet ranked)

80% (6 Reviews)

100% (53 Reviews)

WINNER 2022, 20 & 19 FINALIST 2021 Best Aged Care (Small) Facility NI

Jane Winstone [Aged Care]

St Johns Hill, Whanganui | 06 345 6783

Jane Winstone Retirement Village

St Johns Hill, Wanganui | 06 348 9564

Julia Wallace [Aged Care]

Milson, Palmerston North | 06 354 9262

Julia Wallace Retirement Village

Milson, Palmerston North | 06 354 9761

Karina Lifecare (Rest Home)

Roslyn, Palmerston North | 06 357 6051

Madison [Retirement] Village | U...

Milife Rosewood Park

Levin | 06 368 1850

Palmerston Manor Lifecare (Rest ...

Takaro, Palmerston North | 06 357 5919

Palmerston North Metlifecare

Palmerston North | 06 350 6400

Summerset By The Ranges

Levin | 06 367 3085

Summerset by the Ranges [Aged Ca...

Levin | 06 367 5240

Summerset in the River City [Age...

Wanganui East, Wanganui | 06 343 3133

(Not yet ranked)

86% (11 Reviews)

80% (6 Reviews)

94% (18 Reviews)

(Not yet ranked)

90% (14 Reviews)

93% (9 Reviews)

87% (3 Reviews)

89% (9 Reviews)

73% (11 Reviews)

(Not yet ranked)

94% (14 Reviews)


Summerset In The River City(Wan...

Wanganui East, Wanganui | 06 825 1062

91% (40 Reviews)


Summerset On Summerhill

Fitzherbert, Palmerston North | 06 354 0169

Summerset on Summerhill Resthome...

Fitzherbert, Palmerston North | 06 3544964

Wimbledon Rest Home

Feilding | 021 184 9104

WELLINGTON

REGION

Bob Scott [Aged Care] Retirement...

Petone, Lower Hutt | 04 570 5800

Bob Scott Retirement Village

Petone, Lower Hutt | 04 568 2250

Charles Fleming [Aged Care]

Waikanae | 04 293 1350

Charles Fleming Retirement Villa...

Waikanae | 04 293 1350

Coastal Villas Metlifecare

Raumati Beach, Paraparaumu | 04 296 6878

Heretaunga Rest Home and Village

Silverstream, Upper Hutt | 04 527 8181

73% (15 Reviews)

(Not yet ranked)

80% (12 Reviews)

88% (5 Reviews)

87% (47 Reviews)

94% (7 Reviews)

87% (23 Reviews)

76% (16 Reviews)

93% (32 Reviews)

FINALIST 2019-18 Best Aged Care (Med/Large) Facility NI

44

AGED ADVISOR



Hutt Gables Retirement Village

Upper Hutt | 04 526 9292

Malvina Major [Aged Care]

Johnsonville, Wellington | 04 478 3754

Malvina Major Retirement Village

Johnsonville, Wellington | 04 478 3754

Parkwood [Aged Care] Village

Woodlands, Waikanae | 04 293 5142

Parkwood Retirement Village

Woodlands, Waikanae | 04 293 5142

Rita Angus [Aged Care] Retireme...

Kilbirnie, Wellington | 04 387 7626

Rita Angus Retirement Village

Kilbirnie, Wellington | 04 387 7625

Roseneath Lifecare

Carterton | 06 379 4018

Roseneath Retirement Village & V...

Carterton | 06 379 4018

Shona McFarlane [Aged Care]

Avalon, Lower Hutt | 04 577 1090

Shona Mcfarlane Retirement Villa...

Avalon, Lower Hutt | 04 567 8725


Summerset At Aotea

Aotea, Porirua | 04 235 9613

Summerset At The Course (Trentha...

Trentham, Upper Hutt | 04 920 4376

Summerset at the Course [Aged Ca...

Trentham, Upper Hutt | 04 527 2980

Summerset On The Coast

Paraparaumu | 04 298 3878

Summerset On The Coast [Aged Car...

Paraparaumu | 04 298 3540

Summerset On The Landing Retir...

Kenepuru, Porirua | 04 230 6722

Vincentian Home for the Elderly ...

Berhampore, Wellington | 04 380 0294

Winara Retirement Village

Waikanae | 04 496 1732

Woburn Masonic Village

Woburn, Lower Hutt | 04 569 6839

TOP

100

TOP

100

TOP

10

TOP

100

TOP

50

NELSON/ MARLBOROUGH

REGION

TOP

100

TOP

25

TOP

25

TOP

50

TOP

100

90% (10 Reviews)

(Not yet ranked)

88% (22 Reviews)

96% (5 Reviews)

95% (26 Reviews)

(Not yet ranked)

87% (28 Reviews)

(Not yet ranked)

77% (6 Reviews)

(Not yet ranked)

96% (30 Reviews)

DIRECTORY

82% (35 Reviews)

74% (33 Reviews)

69% (17 Reviews)

81% (14 Reviews)

(Not yet ranked)

87% (17 Reviews)

92% (5 Reviews)

92% (19 Reviews)

88% (5 Reviews)

CANTERBURY

REGION

Alpine View Lifestyle Village

Waitikiri, Christchurch | 03 383 1333

Annaliese Haven Rest Home

Kaiapoi | 03 327 6282

Anthony Wilding [Aged Care]

Halswell, Christchurch | 03 338 5820

Anthony Wilding Retirement Villa...

Aidanfield, Christchurch | 03 338 7696

TOP

50

TOP

100

TOP

50

TOP

100

TOP

50

TOP

50

TOP

10

TOP

50

TOP

25

TOP

100

TOP

100

TOP

100

91% (56 Reviews)

90% (6 Reviews)

85% (12 Reviews)

90% (79 Reviews)

FINALIST 2021 & 2017 Best Retirement/ Lifestyle Village SI

Archer | Archer Home

Beckenham, Christchurch | 03 943 6006

91% (58 Reviews)

WINNER 2020 & 2018-15 FINALIST 2019 Best Aged Care (Med/Large) ...

Archer | Archer Lifestyle Villag...


93% (46 Reviews)

WINNER 2021 & 2019 FINALIST 2020 Best (Small) Retirement/ Lifestyle...

Archer | Thorrington Home and St...


Ballarat Retirement Village

Rangiora | 03 373 8595

Bloomfield Court Retirement Home

Woodend | 03 312 7088

Brookhaven Rest Home and Dementi...

Woolston, Christchurch | 03 384 5046

Camellia Court Rest Home

Papanui, Christchurch | 03 375 0722

Charles Upham [Aged Care]

Waimakariri, Rangiora | 03 310 8600

Charles Upham Retirement Village

Waimakariri, Rangiora | 03 310 8600

TOP

50

TOP

50

89% (7 Reviews)

95% (17 Reviews)

80% (6 Reviews)

80% (8 Reviews)

80% (5 Reviews)

80% (3 Reviews)

92% (88 Reviews)

FINALIST 2022,18 & 2017 Best Large Retirement/Lifestyle Village SI

Coldstream Lifecare (Rest Home a...

Ashburton | 03 308 8020

Diana Isaac [Aged Care]

Mairehau, Christchurch | 03 386 3018

(Not yet ranked)

90% (12 Reviews)

FINALIST 2015/16 Best Aged Care (Med/Large) Facility SI

Diana Isaac Retirement Village

Mairehau, Christchurch | 03 386 3018

96% (141 Reviews)

WINNER 2022,21,18,16 & 15 & FINALIST 20,19 & 17 Best Large Ret....

Ernest Rutherford [Aged Care]

Stoke, Nelson | 03 538 0880

FINALIST 2017 Best Aged Care (Med/Large) Facility SI

TOP

100

87% (6 Reviews)

Edith Cavell [Retirement Village...

Sumner, Christchurch | 03 326 6608

89% (9 Reviews)

FINALIST 2019 Best (Small) Retirement/ Lifestyle Village SI

TOP

100

Ernest Rutherford Retirement Vil...


93% (40 Reviews)

FINALIST 2022 & 20 Best Large Retirement / Lifestyle Village SI

Stillwater Lifecare [Aged Care]

Richmond, Nelson | 03 543 8070


Stillwater Retirement Village


Stoke Retirement Village


Summerset In The Sun


Summerset in the Sun [Aged Care]


Summerset Richmond Ranges [Aged ...

Richmond | 03 744 3431

Summerset Richmond Ranges Ret...


TOP

50

TOP

100

TOP

100

TOP

100

77% (12 Reviews)

67% (21 Reviews)

89% (9 Reviews)

85% (59 Reviews)

(Not yet ranked)

(Not yet ranked)

87% (14 Reviews)

Edith Cavell Lifecare (Home and ...

Sumner, Christchurch | 03 326 6608

Essie Summers [Aged Care]

Sydenham, Christchurch | 03 337 2702

Essie Summers Retirement Village


Glenwood Home [Aged Care]

Highfield, Timaru | 03 686 1090

Highfield Lifecare (Rest Home)

West End, Timaru | 03 684 3152

Holmwood Rest Home

Rangiora | 03 313 8399


TOP

100

TOP

100

TOP

Homesteadcare Ilam

50

Upper Riccarton, Christchurch | 03 982 0677

Kevin Hickman Retirement Village

Riccarton, Christchurch | 0800 326 321

Lady Wigram Retirement Village

Wigram, Christchurch | 03 384 5046

TOP

100

TOP

100

TOP

10

78% (8 Reviews)

74% (7 Reviews)

88% (18 Reviews)

87% (6 Reviews)

100% (3 Reviews)

100% (10 Reviews)

92% (5 Reviews)

(Not yet ranked)

90% (48 Reviews)

AGED ADVISOR 45



Margaret Stoddart [Aged Care]


Mayfair Lifecare


TOP

25

85% (4 Reviews)

Margaret Stoddart Retirement Vil...


TOP 90% (24 Reviews)

100

FINALIST 2021 Best (Small) Retirement / Lifestyle Village SI

96% (5 Reviews)

Windsorcare Retirement Village

Shirley, Christchurch | 03 385 3179

Woodcote [Aged Care]

Hornby, Christchurch | 03 349 8788

Woodcote Retirement Village

Hornby, Christchurch | 03 338 7696

Woodcroft Estate Retirement Vill...

Rolleston | 03 421 7796

TOP

10

96% (10 Reviews)

(Not yet ranked)

100% (4 Reviews)

(Not yet ranked)

Mayfair Retirement Village


96% (9 Reviews)

WINNER 2022 Best Small Retirement / Lifestyle Village SI

Ngaio Marsh [Aged Care] Village


Ngaio Marsh Retirement Village


Paulger Courts Retirement Villag...

Spreydon, Christchurch | 03 338 9164

Rhodes On Cashmere

Cashmere, Christchurch | 03 332 3240

TOP

25

TOP

50

TOP

25

TOP

100

TOP

100

TOP

50

TOP

100

TOP

100

TOP

100

TOP

25

(Not yet ranked)

DIRECTORY

86% (14 Reviews)

FINALIST 2022 & 2021 Best Small Retirement / Lifestyle Village SI

Rosebank Retirement Village

Allenton, Ashburton | 03 308 0111

Rosewood Resthome and Hospital

Linwood, Christchurch | 03 389 7661

Strathallan Retirement Village

Gleniti, Timaru | 03 686 1996

Summerset At Avonhead (Retiremen...

Avonhead, Christchurch | 03 357 3202

Summerset at Avonhead [Aged Care...

Avonhead, Christchurch | 03 357 3201

Summerset at Wigram [Aged Care]


Summerset At Wigram Retireme...


TOP

100

92% (13 Reviews)

(Not yet ranked)

89% (14 Reviews)

84% (9 Reviews)

(Not yet ranked)

(Not yet ranked)

89% (91 Reviews)

FINALIST 2022-21 & 18, WINNER 2020-19 Best Large Retirement /

Summerset On Cavendish

Casebrook, Christchurch | 03 741 3340

86% (71 Reviews)

FINALIST 2021 Best Large Retirement / Lifestyle Village SI

Summerset on Cavendish [Aged Car...

Casebrook, Christchurch | 03 741 2331

Summerset Prebbleton Retirement ...

Prebbleton | 03 353 6312

The Oaks Rest Home and Village

Sockburn, Christchurch | 03 348 2998

The Russley Village

Russley, Christchurch | 03 982 8280

The Sterling (Kaiapoi) Retiremen...

Kaiapoi | 0508 783 754

Ultimate Care Rose Court

Somerfield, Christchurch | 03 337 2221

Victoria Care (Rest Home)

Christchurch Central, Christchurch | 03 379 9033

Waihi Lodge Care Centre

Geraldine | 03 693 8131

90% (4 Reviews)

(Not yet ranked)

78% (8 Reviews)

90% (40 Reviews)

(Not yet ranked)

62% (9 Reviews)

97% (6 Reviews)

96% (28 Reviews)

WINNER 2022, FINALIST 2021 Best Aged Care (Small) Facility SI

Wesley Care Rest Home and Hospit...


TOP

100

TOP

100

71% (9 Reviews)

87% (54 Reviews)

FINALIST 2017 & 2015/16 Best Retirement / Lifestyle Village SI

Northwood Retirement Village

Northwood, Christchurch | 0800 685 122

Palm Grove Rest Home and Retirem...

Shirley, Christchurch | 021 195 1743

Park Lane Retirement Village

Addington, Christchurch | 03 338 4495

Parklands On Papanui Retirement ...


(Not yet ranked)

84% (5 Reviews)

93% (14 Reviews)

90% (8 Reviews)

87% (12 Reviews)

OTAGO

REGION

Arrowtown Lifestyle Retirement V...

Arrowtown, Queenstown | 03 442 1050

Aspiring Enliven Care Centre

Wanaka | 03 555 3010

Aspiring Lifestyle Retirement Vi...

Wanaka | 03 443 6660

Brooklands Retirement Village

Mosgiel | 03 489 3596

Clutha Views Lifecare

Balclutha | 03 418 1247

Frances Hodgkins [Aged Care] Ret...

St Clair, Dunedin | 03 455 0277

Frances Hodgkins Retirement Vill...

St Clair, Dunedin | 03 455 0277

Golden View Lifestyle Village

Cromwell | 03 445 4210

TOP

25

TOP

100

TOP

50

TOP

100

TOP

10

TOP

100

TOP

25

TOP

100

TOP

25

TOP

25

TOP

25

TOP

10

TOP

50

90% (6 Reviews)

95% (12 Reviews)

94% (21 Reviews)

95% (15 Reviews)

(Not yet ranked)

(Not yet ranked)

95% (4 Reviews)

97% (7 Reviews)

FINALIST 2022 Best Large Retirement / Lifestyle Village SI

Northanjer Rest Home

Oamaru North, Oamaru | 03 437 2180

Redroofs Lifecare

Maori Hill, Dunedin | 03 467 5113

WINNER 2019 Best Aged Care (Med/Large) Facility SI

Ripponburn

Cromwell | 03 445 0021

Southanjer Rest Home

Oamaru | 021 229 0707

Summerset At Bishopscourt (Dun...

Wakari, Dunedin | 03 950 3101

Summerset at Bishopscourt [Aged ...

Wakari, Dunedin | 03 950 3101

Yvette Williams [Aged Care]

Roslyn, Dunedin | 03 464 0390

Yvette Williams Retirement Villa...

Roslyn, Dunedin | 03 464 0390

SOUTHLAND

REGION

Cargill Lifecare Care Home

Waikiwi, Invercargill | 03 215 8886

Cargill Retirement Village


Glenbrae Gardens Resthome

Georgetown, Invercargill | 03 216 0222

96% (15 Reviews)

84% (9 Reviews)

93% (6 Reviews)

94% (16 Reviews)

88% (24 Reviews)

(Not yet ranked)

(Not yet ranked)

80% (4 Reviews)

(Not yet ranked)

64% (5 Reviews)

100% (23 Reviews)

WINNER 2021 FINALIST 2020 Best Aged Care (Small) Facility SI

Rowena Jackson [Aged Care]


Rowena Jackson Retirement Villag...


Waikiwi Gardens Rest Home


100% (3 Reviews)

90% (19 Reviews)

96% (56 Reviews)

FINALIST 2021-18 & 2017 Best Aged Care (Small) Facility SI

46

AGED ADVISOR

SIMPLY FOLD FORM AND TAPE THE EDGES CLOSED BEFORE POSTING BACK TO US

1. Enter your review online at www.agedadvisor.nz/review and we will

donate the saved postage cost to Parkinsons / Multiple Sclerosis

2. Every completed review received either online or via post before

our Annual Awards close-off date will GO INTO THE DRAW TO WIN

One of Ten $100 Gift Vouchers. *See website for details.

1.

What type of Business/Service are you reviewing? (please tick one)

Legal Financial Funeral Health Retirement Village Aged Care Other

2. Name of Business / Service

Town / City

3. Please describe your overall experience 4. Please rate your overall experience (1 is poor, 5 is excellent)

1 2 3 4 5

5. Would you recommend this business to a friend?

Yes No Not Sure

FOLD

HERE

6. Verification Please tick if completed on behalf of someone by: Family Friend Staff Other

We need the following details to validate the review. These details will not be displayed or shared. We only display a

username consisting of your first name and a unique ID (or you can request ‘without displaying my first name’).

First Name

(Of the person giving the review) (required)

Email or Phone (confidential)

(We will let you know when the review is posted, if supplying an email)

Please withhold displaying my first name

Last Name (required) (confidential)

Your Age Range (confidential)

(so we can help others in a similar age bracket)

Under 60 60–69 70–79 80–89 90+

Nationality

NZ European

Maori

UK / European

Pacific Peoples

Asian

Middle Eastern/ Latin

American/ African

Other Ethnicity

Where did you get this form from? (Just to help us)

Thank you! Please tick to be kept informed by email

Note: A name and valid email / phone no. are required for a completed review

By posting in this form you agree to our feedback guidelines and terms of use.

See https://www.agedadvisor.nz/terms_and_conditions for details.

www.agedadvisor.co.nz

Double your draw chances by completing a few extra questions.

7. Please rate the following (1 is poor, 5 is excellent)

Ease of Access 1 2 3 4 5 N/A

Knowledgeable 1 2 3 4 5 N/A

Courteous Staff 1 2 3 4 5 N/A

Prompt Professional Manner 1 2 3 4 5 N/A

Clear Communication 1 2 3 4 5 N/A

After Sales Service 1 2 3 4 5 N/A

Value For Money 1 2 3 4 5 N/A

Poor

Excellent

9. I used their services... (tick one)

less than 1 year ago

more than 1 year but less than 3 years ago

more than 3 years ago

10. What was important to you in choosing this service?

11. Any positives and/or things they could improve on?

FOLD

HERE

8. At this business, I:

mainly dealt with 1 person

dealt with 2 people

dealt with 3 or more people

If required, attach an extra sheet for further comments

We’re “ensuring the best” for others like you

Share your experience. Businesses listen when customers

speak and great companies create great client moments.

FREEPOST AGED ADVISOR

PRIVATE BAG 4707

CHRISTCHURCH 8140

When you are writing wills,

selling or buying houses,

you need legal services who

understand your situation and

offer great advice. Knowing all

about investment options, and

easy to use banking services

are also a vital part of

ensuring 48you are able to live

the best lifestyle you can. Not

all lawyers and financial

advisers are the same!

Let us know what you think!

Often funeral services are the

last thing on everyone’s mind,

and when the time comes

where you have to use them

it is normally a very stressful

or upsetting time. Having a

Funeral services company that

knows how to eliminate as

much stress and organisation

as possible is often a God send

at this time. Have you any

great experiences to share?

It seems every company across

the world is trying to come up

with products to help an ageing

population. From mobility

products, to hearing aids and

home based devices, there is a

lot of hype and clever marketing

to sell us more things! We’d

love to know what products

you have found that really

work or definitely don’t! Or

companies that have genuinely

helped you or a family member.

Become one of our

Top Critics and earn

more chances to WIN!

We love it when our reviewer

community share their

experiences. With more

businesses and services now

available on AgedAdvisor to

review and rate - we will be

rewarding our return

reviewers and critics with

additional AGED chances ADVISOR to win

vouchers and prizes.

Place your next

review today.

Please rotate 180˚ to enjoy

My Village My Life Magazine

Legal & Financial Funeral Services Health Services

Share your experiences so others can

make better, informed decisions.

East Cape Panorama Tour

Departs 7 Feb, 8 Mar, 2 April 2023

6 days | $2599pp from Auckland

$2699pp from Tauranga

7 days | $2999pp from Wellington/Christchurch

No extra cost for single room

Christchurch and Wellington passengers overnight in Auckland. Coach via Tauranga

through to Whakatane (1 night), Pacific Coast Highway – an epic stretch of road with

picture postcard views via Opotiki, Te Kaha, Whanarua Bay. Overnight Hicks Bay

Motor Lodge with magnificent views. Follow the rugged coastline through Te Araroa,

Ruatoria, Tokomaru Bay and the wharf at Tologa Bay. On to Gisborne (2 nights). Visit

Wainui Beach, botanic gardens and Eastwoodhill Arboretum. Rotorua for overnight

before Hamilton Gardens and return to Auckland. Includes full size touring coach,

quality accommodation, all breakfasts and dinners, some lunches, all sightseeing,

return airfares from Wellington and Christchurch. Free home pick up and return in

the greater Auckland/Tauranga/Wellington/Christchurch areas within 25K of airport.

Prices available from other centres.

Southern Circle

Featuring Tranz Alpine & Coastal Pacific Trains

Abel Tasman National Park &

Queen Charlotte Sounds

10 days | $4350pp share twin

Departs 8 Feb, 15 Mar, 12 April 2023

Christchurch (2 nights) including Tramcar restaurant. World famous Tranz Alpine train

to Greymouth – Punakaiki overnight where we stay right on the beach. Visit Pancake

Rocks, Charleston and the Nile River Rainforest Railway journey. Via Westport to Nelson (2

nights). Cruise the spectacular Abel Tasman National Park with lunch. Picton (2 nights) via

Blenheim. Visit Omaka Aviation Heritage Centre. Cruise on the Sounds to Lochmara Lodge

where we enjoy lunch. Join the scenic Coastal Pacific train along the stunning coastline

via Kaikoura to Christchurch overnight before flying home. Includes return airfares from

Wellington (ask about other centres). All breakfasts and dinners, quality accommodation,

full size touring coach with experienced coach driver, all sightseeing and cruises. Tour

manager, free home pick up and return from Wellington (25km from airport).

Auckland, Tauranga, Wellington

Southern Vista

Featuring Dark Sky Experience at Aoraki/Mt Cook

Departs 14 Feb, 19 April 23

8 days | $4099pp share twin from Auckland/Wellington/

Tauranga – 6 days | $3480 share twin from Christchurch

Fly to Christchurch (2 nights), visit French township of Akaroa, Giants Garden dinner

on the Tramcar Restaurant. Onto scenic Aoraki/Mt Cook, The Hermitage (2 nights).

Voted the world’s largest international Night Sky Reserve, enjoy an experience you will

long remember (weather dependent). Take a turn at the telescope to see the stars and

planets as we thought never possible. Enjoy a 3D presentation in the Dome which sits

alongside the Sir Edmund Hilary Museum. Via Wanaka to Queenstown (3 nights). Day trip

to Glenorchy and TSS Earnslaw cruise and gourmet BBQ dinner at Walter Peak. Includes

return airfaires from Auckland/Wellington/Tauranga (Christchurch passengers join on Day

3 and fly back from Queenstown). Quality accommodation, all breakfasts and dinners,

some lunches. Full size touring coach and experienced driver, Tour Manager from Auckland

back to Auckland. All sightseeing, including Dark Sky Experience and Dome Presentation.

FREE home pickup and return Auckland/Wellington/Tauranga or Christchurch areas.

Sydney Stayput

Featuring Handa Opera on the Harbour

Madama Butterfly

5 days | Departs 18 April 2023

Fly to Sydney (4 nights), all breakfasts, 3 dinners, 2 lunches. Sydney sights including

Bondi, The Rocks & Northern Beaches. Enjoy the famous Mail Cruise on the Hawkesbury

River – Premium seats to Opera on the Harbour – Madama Butterfly overlooking the stage

complete with a bamboo grove, a giant moon and a rising sun floating on Sydney Harbour.

All this with a backdrop of the Sydney Opera House and thousands of twinkling lights

from the city. Spectacular! We only have limited seats so don’t miss out. Experienced Tour

Manager with you from Auckland, including return airfares from Auckland/Wellington or

Christchurch (check from other areas for domestic add ons). We also offer FREE home pick

up and return in the main centres within 25k of the airport.

Scenic Southern Splendour

Including Stewart Island

Departs 3, 25 Mar, 20 April 2023

9 days | $4399pp share twin

Fly to Dunedin (3 nights) full of Scottish Heritage, visit Albatross Colony, Botanic Gardens

and Chinese Gardens, lunch at Larnach Castle. Coach through The Southern Scenic Route

– The Catlins. Overnight Invercargill, fly to Stewart Island (2 nights). Explore Oban and

enjoy cruise of Paterson Inlet, Ulva Island. Back to Invercargill and join our coach for the

short journey to Queenstown (2 nights), sights Arrowtown and farewell cruise including

Gourmet BBQ dinner to Walter Peak. Includes return airfares from Auckland/Tauranga/

Wellington/Christchurch (prices available for other centres), all breakfasts & dinners,

some lunches, full size touring coach, quality accommodation, all sightseeing mentioned,

experienced Tour Manager. FREE home pick up and return from Auckland/Tauranga/

Wellington/Christchurch (conditions apply).

Country Lanes of Ireland,

Scotland & England 2023

Featuring Edinburgh Tattoo

29 Days $17995.00 per person share twin

Departs 30 July 2023

Flying Singapore Airlines (2 night stopover in Singapore), On to Dublin (3 nights) 24

hour Hop on Hop off bus, Book of Kells, Killarney (2 nights), Jaunting car, Ring of Kerry,

Cliffs of Moher, Derry with guided walk, Giants Causeway, Belfast, Titanic Exhibition. Fly

to Edinburgh (3 nights) Hop on hop off bus, Edinburgh Tattoo, Lake District (2 nights)

overlooking the lake, Beatrix Potter Museum, Steam Train, Cruise on Lake, York (3 nights),

Whitby, Castle Howard, Chester. Cotswolds (3 nights), Bath with guided tour, Stratford on

Avon with guided tour, Blenheim Palace, Oxford, London (3 nights) Overnight Singapore

on way home. Includes airfares from Auckland/Wellington/Christchurch – Quality

accommodation, full sized Touring coach, all breakfasts, most dinners, all sightseeing

mentioned in brochure. Can stay on at end of tour if prefer. Upgrades to Premium or

Business subject to availability. Limited to 25 passengers

AGED ADVISOR 49

Edition 2 : 2023 NZ's Best Magazine

Transform your PDFs into Flipbooks and boost your revenue!

Delete template?

Save as template ?