The Technology Express Magazine | Edition: February 2025
Cybersecurity is no longer an option, it is a necessity. The February edition of The Technology Express explores Cybercrime 3.0, highlighting the latest threats, ethical dilemmas, and security innovations shaping the digital world. From neurotechnology and AI-driven attacks to cloud security and fintech resilience, this issue provides essential insights for staying secure in an evolving cyber landscape. Read the full feature today.
Cybersecurity is no longer an option, it is a necessity. The February edition of The Technology Express explores Cybercrime 3.0, highlighting the latest threats, ethical dilemmas, and security innovations shaping the digital world. From neurotechnology and AI-driven attacks to cloud security and fintech resilience, this issue provides essential insights for staying secure in an evolving cyber landscape. Read the full feature today.
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The digital world is evolving at an unprecedented pace,
and with it, the threats that challenge our security. As
we navigate 2025, The Technology Express delves
into the next frontier of cybersecurity, Cyber Crime 3.0.
With artificial intelligence, quantum computing, and Web3
reshaping industries, it is imperative to stay ahead of
cyber threats that are becoming more sophisticated and
unpredictable. This edition is dedicated to understanding
the evolving landscape of cyber risks and the strategies
needed to build a secure digital ecosystem.
One of the most thought-provoking discussions in this
issue revolves around the intersection of neurotechnology
and cybersecurity. As brain-computer interfaces advance,
so do the ethical concerns surrounding cognitive liberty and
personal identity. Our feature on Neurotechnology & Cyber
Ethics examines how emerging digital health innovations
must be safeguarded against exploitation, ensuring that
personal thoughts and identities remain protected in a
hyper-connected world. The future of cyber ethics is here,
and it demands immediate attention.
Beyond this, we explore a broad spectrum of cybersecurity
challenges and innovations shaping the UAE. From the
privacy paradox in augmented reality shopping to the security
framework of quantum-powered retail, we uncover the risks
and opportunities across multiple sectors. Our analysis of
Crypto in 2025 highlights the UAE’s role in securing digital
currency, while Scaling Securely offers startups actionable
insights to thrive without compromising cybersecurity. As
the digital world becomes more interconnected, protecting
data, identities, and systems is no longer an option, it is
a necessity.
MCFILL MEDIA &
PUBLISHING GROUP
TECH
20
Neurotechnology & Cyber Ethics:
Safeguarding Privacy, Identity, and
Cognitive Liberty
12
Crypto in 2025:
How the UAE is Shaping the Future of
Secure Digital Currency
26
Quantum-Powered Retail:
Revolutionising Retail with Personalised
Experiences
18
ASUS ROG Phone 9 Series:
Ultimate Mobile Gaming Experience
56
Helpdesk
Redefining Real-Time Human
Assistance
58
40
The Intelligent Urban Grid:
Cybersecurity Imperatives for the
IoT-Powered City
2025 Hyundai Ioniq 5 N:
Electrified Performance Redefined
42
Open Banking in the UAE:
Unlocking Innovation Without
Losing Trust
INSIDE
CYBERSECURITY
CYBER RESILIENCE IN
THE UAE:
PERCEPTION VS. REALITY
Cyber resilience refers to an organization’s ability to maintain
operations despite cyber disruptions. It involves anticipating,
withstanding, recovering from, and adapting to
cyberattacks. As the UAE drives digital transformation,
robust cyber resilience is essential to safeguard sensitive
data, ensure business continuity, and maintain customer
trust in an increasingly digital landscape.
Cyber resilience is increasingly
recognised as a critical priority
in the UAE, yet many businesses
still struggle to grasp its full importance. A
common misconception among business
leaders is that investing in comprehensive
cybersecurity measures is costlier
than dealing with the aftermath of an
attack. A recent survey found that 31%
of CEOs in the UAE believe cybersecurity
investments are more expensive than
post-breach recovery. This perception
results in a reactive rather than proactive
approach, where companies often delay
necessary security enhancements until
they experience a cyber incident.
Small and medium-sized enterprises
(SMEs) are particularly vulnerable due
to limited cybersecurity budgets and a
lack of in-house expertise. Many SMEs
8 \ Feb 2025
thetechnologyexpress.com
rely solely on basic security measures,
such as firewalls and antivirus software,
underestimating the need for advanced
threat detection, incident response, and
recovery plans. Additionally, some businesses
assume that cybersecurity is the
sole responsibility of IT departments,
overlooking the role of employees in
preventing cyber threats. This perception
gap leaves businesses exposed to
increasingly sophisticated cyberattacks,
which can have severe financial and reputational
consequences.
The Reality of Cyber Resilience in the
UAE
Contrary to these misconceptions,
the UAE has taken substantial steps to
enhance its cybersecurity framework,
positioning itself as a regional leader in
cyber resilience. The government has
implemented a comprehensive cybersecurity
strategy, underpinned by the
A resilient digital economy
requires a proactive
approach to cybersecurity,
where prevention,
detection, and rapid
response work together
to mitigate evolving
threats and ensure
business continuity.”
H.E. Dr. Mohamed Al-Kuwaiti,
Head of UAE Cyber Security Council
National Cybersecurity Strategy, which
aims to protect critical infrastructure,
businesses, and individuals from cyber
threats.
Abu Dhabi, in particular, has emerged
as the Middle East’s leading city in cybersecurity
preparedness, investing in
cutting-edge technologies and regulatory
frameworks to bolster cyber resilience.
The emirate has partnered with global
technology leaders to deploy AI-driven
security solutions, advanced encryption
mechanisms, and real-time threat monitoring
systems. These efforts align with
international cybersecurity standards,
strengthening the UAE’s ability to mitigate
cyber risks.
The UAE has also collaborated with
global cybersecurity leaders, such as
Singapore, to integrate international
best practices into its national strategy.
This partnership has enabled the
country to adopt a holistic approach
to cybersecurity, combining regulatory
measures with advanced technological
solutions to create a resilient digital
ecosystem. These initiatives highlight
the UAE’s commitment to leading the
digital transformation while maintaining
the highest levels of cybersecurity.
Strengthening Cyber Resilience: Key
Strategies
To bridge the gap between perception
and reality, businesses in the UAE must
adopt a more proactive approach to
cybersecurity. This requires strategic
investments in security infrastructure,
continuous workforce education, and
stronger governance frameworks.
1. Transitioning to a Proactive Cybersecurity
Approach
Businesses must shift from a reactive
cybersecurity stance to a proactive one.
This involves anticipating cyber threats
before they occur, rather than responding
after an attack. Organisations should
conduct regular risk assessments, implement
AI-powered threat detection, and
establish real-time monitoring systems
to identify and neutralise threats early.
2. Investing in Comprehensive Security
Infrastructure
To strengthen cyber resilience, businesses
must go beyond basic security measures.
Implementing cloud-based security
solutions with end-to-end encryption,
adopting multi-factor authentication, and
deploying automated incident response
systems can significantly enhance digital
protection. Regular penetration testing
and vulnerability assessments are also
essential to identify weaknesses in existing
security frameworks.
3. Enhancing Regulatory Compliance
and Governance
Adhering to the UAE’s cybersecurity
regulations is crucial for maintaining a
strong defence against cyber threats.
Businesses must ensure compliance
with national frameworks such as the
National Cybersecurity Strategy and Dubai
Cyber Security Strategy, which provide
guidelines for strengthening digital infrastructure.
Additionally, organisations
should align their security policies with
global best practices, such as the ISO
27001 information security standard.
4. Implementing Continuous Employee
Training and Awareness
Human error remains one of the biggest
cybersecurity risks, making employee
awareness training essential. Businesses
must educate employees on phishing
attacks, social engineering tactics, and
secure data handling practices. Regular
cybersecurity drills and awareness
campaigns can help build a security-conscious
culture, reducing the likelihood of
breaches caused by human negligence.
5. Strengthening Public-Private Partnerships
in Cybersecurity
Collaboration between government entities
and private-sector organisations is
key to building a robust cyber resilience
ecosystem. The UAE has already taken
steps in this direction by fostering partnerships
with international cybersecurity
firms and research institutions. Expanding
such collaborations will help businesses
stay ahead of emerging cyber threats
while benefiting from global expertise.
Cyber resilience is not just a technology
issue, it is a business imperative in
today’s digital economy. While many UAE
businesses still perceive cybersecurity as
an avoidable cost, the reality is that the
risks of cyberattacks far outweigh the
investments needed to prevent them.
By aligning their cybersecurity strategies
with national frameworks, businesses
can safeguard their digital assets, ensure
regulatory compliance, and contribute
to the UAE’s vision of becoming a global
leader in cyber resilience.
Feb 2025 / 9
CLOUD COMPUTING
REINVENTING CLOUD
SECURITY:
THE FUTURE OF CYBER
DEFENCE IN THE UAE
The UAE’s embrace of cloud computing accelerates digital
transformation, offering businesses scalability and efficiency.
However, securing sensitive data and meeting regulatory
standards remain key challenges. This article outlines actionable
strategies for UAE companies to strengthen cloud
security, ensuring compliance, operational resilience, and
a competitive edge in the digital economy.
Cloud security plays a crucial role
in safeguarding data, applications,
and infrastructures within cloud
environments. As the UAE accelerates
its digital transformation, the demand for
robust security frameworks has intensified
across industries. Effective cloud
security measures are essential for:
Regulatory Compliance: Aligning with
UAE laws, including data residency mandates
and privacy regulations.
Business Continuity: Protecting operations
from cyber threats and minimising
downtime.
Customer Trust: Ensuring data confidentiality
and reinforcing brand credibility.
By prioritising cloud security, UAE
10 \ Feb 2025
businesses can enhance resilience,
drive innovation, and maintain a competitive
edge in a rapidly evolving digital
landscape.
Key Strategies for Businesses in the UAE
Businesses handling sensitive information
must adopt sovereign cloud solutions
to comply with the UAE’s stringent
data protection laws. These localised
cloud services ensure data residency,
meeting legal requirements and allowing
organisations to securely manage
data within the country. By leveraging
sovereign clouds, businesses benefit
from secure and scalable infrastructure,
enhancing operational efficiency while
maintaining compliance with privacy and
security regulations. Sovereign cloud
solutions mitigate risks associated with
data sovereignty and enable companies
to embrace the benefits of cloud computing,
such as innovation and agility, all
while ensuring the protection of critical
information in a regulated environment.
Abu Dhabi National Oil Company (AD-
NOC) collaborated with G42 Cloud to
establish a sovereign cloud infrastructure,
ensuring data remains within the UAE
while leveraging cutting-edge analytics
and security features.
Adopting Hybrid Cloud Models
Hybrid cloud solutions combine on-premises
systems with public and private
cloud platforms, offering businesses
flexibility, scalability, and enhanced
security. This approach enables organisations
to store sensitive data on
private networks, ensuring compliance
with UAE regulations, while leveraging
the cost-efficiency and innovation of
public cloud services. By adopting hybrid
models, businesses can optimise
workload distribution, enhance disaster
recovery, and improve overall operational
efficiency. Industries such as finance,
healthcare, and government benefit from
this model, as it balances security with
agility, allowing for secure digital transformation
while maintaining strict control
over critical data and infrastructure in a
rapidly evolving landscape.
Emirates NBD implemented a hybrid
cloud model to enhance real-time data
insights, improving customer experiences
while maintaining strong security for
financial transactions.
Investing in Zero Trust Security Frameworks
The Zero Trust model operates on the
principle of continuous verification, ensuring
that no user or device is trusted
by default. Every access request is authenticated,
authorised, and continuously
monitored to prevent unauthorised access
and insider threats. This proactive
security framework is particularly crucial
for businesses handling sensitive data,
as it minimises risks associated with
cyberattacks and data breaches. By
implementing Zero Trust architecture,
organisations in the UAE can strengthen
their cybersecurity posture, protect
critical digital assets, and comply with
evolving regulatory requirements, ultimately
fostering a secure and resilient
digital ecosystem in an increasingly interconnected
and data-driven economy.
Dubai Airport Freezone Authority (DAF-
ZA) deployed Zero Trust architecture
to safeguard its digital ecosystem, protecting
sensitive operational data from
potential cyber threats.
Ensuring the security
of data in cloud environments
is critical for
maintaining trust and
regulatory compliance
in the UAE’s digital ecosystem.”
H.E. Dr. Aisha Bin Bishr,
Former Director General of Smart
Dubai Office
thetechnologyexpress.com
Addressing Key Considerations for
Cloud Security Success
Building Internal Expertise
Upskilling employees on cloud security
best practices is crucial for maintaining
a resilient cybersecurity posture. Businesses
can collaborate with institutions
such as the UAE Cybersecurity Council
to provide specialised training programs,
ensuring teams remain proficient in
emerging security protocols.
Aligning with Regulatory Frameworks
Compliance with UAE-specific regulations,
such as the Federal Data Protection Law,
is essential for businesses handling consumer
data. Staying updated on regulatory
developments helps organisations
mitigate legal risks and strengthen data
protection strategies.
Enhancing Incident Response Strategies
A well-defined incident response plan
enables businesses to detect, respond
to, and recover from cyber incidents
efficiently. Establishing comprehensive
protocols for breach detection and mitigation
minimises operational disruptions
and strengthens security resilience.
Collaborating for Stronger Defences
Public-private collaborations are essential
for strengthening cloud security in
the UAE. Businesses can enhance their
cybersecurity strategies by partnering
with leading cloud providers such as
Microsoft Azure and AWS, gaining access
to advanced security solutions and
compliance support.
Emaar Properties partnered with AWS
to enhance its digital infrastructure, ensuring
secure and scalable solutions for
its real estate operations.
As the UAE strengthens its position as
a global technology hub, cloud security
has become a cornerstone of its digital
transformation strategy. With increasing
reliance on cloud-based services,
businesses must prioritise security measures
to protect sensitive data, maintain
regulatory compliance, and ensure
operational resilience.
One key approach is the adoption of
sovereign cloud solutions, which keep
data within the UAE’s jurisdiction while
adhering to national security and privacy
regulations. Hybrid cloud models
offer businesses flexibility by integrating
private and public cloud environments,
allowing them to balance security with
scalability.
Feb 2025 / 11
CRYPTO CURRENCY
CRYPTO IN 2025:
HOW THE UAE IS SHAPING THE
FUTURE OF SECURE DIGITAL
CURRENCY
The UAE has become a global hub for cryptocurrency,
with evolving regulations shaping the market’s future. As
the country seeks to balance innovation with security,
the government has introduced measures to ensure investor
protection and prevent misuse. These regulatory
advancements are crucial in establishing a stable cryptocurrency
ecosystem.
The United Arab Emirates (UAE) has
rapidly established itself as a global
leader in cryptocurrency adoption
and regulation. By mid-2024, the UAE
ranks among the top 40 countries worldwide
in cryptocurrency transactions, with
over $30 billion worth of digital assets
exchanged. This places the UAE as the
third-largest crypto economy in the Middle
East and North Africa (MENA) region.
Such growth is attributed to a progressive
government approach that fosters trust
and demand for virtual assets within the
country. The UAE’s emphasis on innovation,
combined with clear and transparent
regulations, has positioned it as
a secure and attractive destination for
cryptocurrency investments.
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Regulatory Framework
A key driver behind the UAE’s success
in the crypto space is its comprehensive
regulatory framework. The Securities and
Commodities Authority (SCA) oversees
cryptocurrency activities, ensuring that
businesses and investors comply with
financial sector laws. Meanwhile, the
Financial Services Regulatory Authority
(FSRA) and the Virtual Assets Regulatory
Authority (VARA) in Dubai have developed
clear and specific guidelines to
ensure a secure and transparent crypto
market. These regulatory bodies focus
on protecting investors while also encouraging
blockchain technology and
digital asset innovation.
In 2024, VARA introduced regulations
aimed at licensing and overseeing virtual
asset service providers in Dubai. The goal
of these regulations is to provide a stable
operating environment for companies
while also preventing fraudulent activities.
The SCA plays a critical role in ensuring
that financial transactions are transparent
and that investor protection remains a
priority. These regulations help establish
the UAE as a reliable and attractive
place for cryptocurrency investments,
providing clarity for businesses looking
to enter the digital asset market.
Market Projections
The cryptocurrency market in the United
Arab Emirates is anticipated to experience
sustained expansion. Market analysts
project that by the year 2025, the volume
of the UAE’s crypto economy will reach
approximately $254.3 million. This anticipated
growth is indicative of a continuous
rise in the adoption of cryptocurrency and
increased market activity. Furthermore,
the revenue generated per user within
the UAE’s crypto market is expected to
attain a value of $67.3, which suggests
considerable engagement in the trading
and investment of digital assets. As the
cryptocurrency market within the country
progresses, it is poised to emerge as a
prominent sector in the Middle East and
North Africa (MENA) region, attracting
a greater number of both institutional
and retail investors.
The proactive measures undertaken
by the UAE government, coupled with
a robust regulatory framework and an
increasing interest in virtual assets,
contribute to a favorable environment
for ongoing market development. As
The UAE has been fostering
an environment
where our citizens feel
equipped to explore a
new economy of virtual
assets, and this is
reflected from their
uptake.”
H.E. Omar Sultan Al Olama,
UAE Minister of Artificial Intelligence
additional businesses and investors engage
with this sector, the UAE is likely
to maintain its position at the forefront
of both the regional and global cryptocurrency
landscape.
Stablecoin Adoption
In addition to traditional cryptocurrencies
like Bitcoin and Ethereum, stablecoins
have gained significant traction in the
UAE. These digital currencies are tied
to traditional assets, such as the US
dollar, which makes them less volatile
than other cryptocurrencies. In the first
half of 2024, stablecoin transactions
saw a notable 55% increase, with $9.8
billion transacted. This rise in stablecoin
adoption reflects the growing preference
for stable, predictable financial solutions
in both transactions and remittances.
Stablecoins have become increasingly
popular in the UAE due to their stability,
which makes them more attractive for
businesses and individuals. Their use for
cross-border remittances, in particular,
has seen a surge as individuals look for
reliable ways to send money abroad. The
UAE’s adoption of stablecoins further
demonstrates the government’s commitment
to building a more stable and
reliable cryptocurrency ecosystem. The
country’s stablecoin-friendly policies also
contribute to a broader digital asset
landscape that appeals to businesses
seeking predictable financial solutions.
Taxation Policies
The UAE’s favorable tax policies are
another key factor that strengthens
its position as a cryptocurrency hub.
In 2024, the Federal Tax Authority released
a guide confirming that Qualifying
Free Zone Persons (QFZPs) are eligible
for a 0% tax rate on cryptocurrencies
held within specific free zones. These
tax incentives are designed to attract
businesses and investors to establish
operations in the UAE, further stimulating
the growth of the digital assets sector.
The tax incentives provide a clear and
tax-efficient environment for cryptocurrency
participants, which is a major draw
for both institutional investors and crypto
startups. By reducing the tax burden on
digital assets, the UAE fosters a business-friendly
climate that encourages
investment and innovation in the sector.
As cryptocurrency adoption continues to
rise, these tax policies will play a critical
role in further positioning the UAE as an
attractive destination for cryptocurrency
businesses and investors.
The UAE’s proactive and progressive
approach to cryptocurrency regulation
has positioned it as a key player in the
global digital asset market. With a robust
regulatory framework, clear guidelines,
tax incentives, and growing investor confidence,
the UAE continues to foster a
secure and dynamic environment for
cryptocurrency growth. As the market
expands, the UAE’s ongoing regulatory
developments are likely to shape the
future of digital assets in the MENA region
and beyond, ensuring the country’s
continued leadership in the global
cryptocurrency ecosystem.
Feb 2025 / 13
CRYPTO NEWS
Mastercard Introduces
Crypto Credential in
UAE and Kazakhstan
Mastercard has launched its
Crypto Credential solution in
the UAE and Kazakhstan, simplifying
cryptocurrency transactions
by allowing users to send and receive
digital assets using simple aliases instead
of complex blockchain addresses.
This initiative enhances transaction
security and trust in the crypto
ecosystem. The solution is supported
by regional exchanges such as ATAIX
Eurasia, Intebix, CoinMENA, and digital
asset infrastructure provider Fuze.
Bitcoin’s Price Surge Anticipated Amid Trump’s
Return to Office
Following Donald Trump’s return
to the U.S. presidency, experts
predict Bitcoin’s price could
reach $150,000 by the end of 2025.
This optimistic outlook is attributed to
anticipated favorable cryptocurrency
policies, including the establishment of
a strategic Bitcoin reserve. The cryptocurrency
has recently surpassed the
$100,000 mark, with its price currently
at $108,443. Analysts suggest that
sustained institutional adoption and
supportive regulatory measures could
drive this significant increase.
Bitget LaunchX Supports
Jambo’s $5
Million Fundraising
for Satellite Program
Bitget, a leading cryptocurrency
exchange, is backing Jambo’s $5
million fundraising through a token
sale on Bitget LaunchX. The funds will
support Jambo’s satellite launch program,
aiming to connect a global network of
JamboPhones and expand access to
decentralized services. Jambo’s $99
crypto-native smartphone, the Jambo-
Phone, has sold over 700,000 units in
2024, bringing Web3 technologies to
emerging markets.
Sigma Capital Launches
$100 Million Fund
to Accelerate Web3
Innovation
Sigma Capital, a leading early-stage
venture firm, has announced the
launch of a $100 million fund
aimed at accelerating the next wave of
Web3 innovation. This initiative seeks to
support and invest in emerging technologies
within the Web3 space, fostering
growth and development in the sector.
Dubai’s Crypto Tower
to Feature Blockchain
Hub, NFT Gallery, and
AI Incubators
The upcoming Dubai Crypto Tower
in Jumeirah Lakes Towers
(JLT) is set to become a central
hub for blockchain businesses, featuring
an NFT gallery, gold bullion shop,
car dealership, club, and AI incubators.
This state-of-the-art facility aims
to foster innovation and collaboration
within the crypto and AI sectors, positioning
Dubai as a leading destination
for digital enterprises.
14 \ Feb 2025
thetechnologyexpress.com
EU’s New Crypto
Regulations Prompt
Surge in UAE Business
Expansions
EU legislation fallout drives demand
for UAE crypto business
expansions, say advisory firms.
Following regulatory changes in the
EU, many crypto businesses are turning
to the UAE for better opportunities.
The country’s crypto-friendly
environment and regulatory clarity
have made it an attractive destination
for firms looking to grow in a secure
market. Experts note this shift as a key
trend in the global crypto landscape.
Bitget Completes
First-Ever Burn of 800
Million BGB Tokens,
Reducing Supply by
40%
Bitget has completed its first-ever
burn of 800 million BGB tokens,
reducing the total supply
by 40%. The burn, which permanently
removed tokens from circulation, aims
to enhance the token’s value. Starting
in 2025, Bitget plans a quarterly
burn mechanism, using 20% of profits
to repurchase and burn BGB tokens,
further reducing supply and strengthening
the token economy for holders.
Developers Eye Crypto
Buildings in Dubai
Developers are planning to build a
17-storey Crypto Tower in Dubai’s
Jumeirah Lakes Towers, set to
open in early 2027. The tower will feature
nine office floors for crypto startups,
three floors for blockchain incubators, an
AI innovation floor, a crypto club, and an
NFT art gallery. Blockchain technology
will be used for tenant interactions and
transactions. This initiative underscores
Dubai’s commitment to becoming a global
hub for blockchain and cryptocurrency
innovation.
HashKey Expands
Global Footprint with
Dubai Virtual Asset
License Approval
UAE Clarifies VAT Treatment of Cryptocurrency
Mining
The UAE Federal Tax Authority
(FTA) has clarified that
cryptocurrency mining does
not qualify for the VAT exemption
extended to certain virtual asset
activities. Mining for personal use
is not considered a taxable supply
and falls outside the scope of VAT.
However, mining services provided to
third parties are deemed taxable, and
input VAT incurred may be recoverable
if directly related to taxable activities.
This clarification aims to provide
transparency for businesses engaged
in cryptocurrency mining activities.
HashKey Group has received
in-principle approval from the
Dubai Virtual Assets Regulatory
Authority (VARA) for its Virtual Asset
Service Provider (VASP) license application.
This approval enables Hash-
Key MENA FZE to offer Virtual Asset
Exchange Services and Virtual Asset
Broker-Dealer Services in Dubai to
retail, qualified, and institutional investors.
This milestone enhances Hash-
Key’s global presence, complementing
its existing licenses in Hong Kong,
Singapore, Japan, and Bermuda.
Feb 2025 / 15
AUGMENTED REALITY
THE PRIVACY
PARADOX IN AR
SHOPPING:
SAFEGUARDING CONSUMER DATA
Augmented Reality (AR) is revolutionising the shopping
experience in the UAE, offering immersive, personalised
solutions. However, the growing adoption of AR raises
significant concerns about data privacy. Protecting sensitive
consumer information through advanced security
protocols, compliance with UAE regulations, and innovative
privacy measures is critical for businesses to ensure trust
and sustainability in AR-driven commerce.
Augmented Reality (AR) has revolutionised
the shopping experience,
especially in the UAE’s
fast-evolving retail market. By allowing
consumers to virtually try on products,
visualise furniture in their homes, or customise
items, AR brings a new level of
convenience and personalisation. Major
players in fashion, furniture, and beauty
have adopted AR to redefine customer
engagement. However, the extensive
data collection inherent to AR raises privacy
concerns, emphasising the need
for robust data protection measures to
ensure consumer trust and regulatory
compliance.
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thetechnologyexpress.com
Data Collection in AR Shopping Platforms
AR applications rely on sophisticated
technologies to deliver personalised
experiences. These platforms collect
multiple forms of consumer data:
Personal Information: Names, email addresses,
and payment details are used
to authenticate and process purchases.
Behavioural Data: Information about
user preferences, purchase history, and
browsing habits is gathered to improve
recommendations.
Biometric Data: Measurements such as
facial dimensions or body scans are often
required for virtual fitting or product
customisation.
While this data is crucial for enhancing
user experiences, improper handling of it
can lead to misuse, breaches, or erosion
of consumer trust.
Key Privacy Risks in AR Shopping
As AR becomes mainstream in the UAE
retail sector, several privacy challenges
emerge:
1. Data Breaches
Storing large volumes of sensitive information
increases the risk of cyberattacks.
Breaches could expose customer
information, such as payment details or
biometric data, leading to financial losses
and reputational harm for businesses.
2. Unauthorised Data Sharing
Many AR platforms integrate with
third-party services to enhance functionality.
However, these integrations
can inadvertently lead to data misuse
or unauthorised sharing, especially if
third-party vendors do not adhere to
strict privacy protocols.
3. Lack of User Awareness
Many consumers are unaware of how
their data is collected, processed, and
used. Limited transparency and the absence
of clear consent mechanisms raise
ethical concerns about user privacy.
UAE Regulations on Data Privacy
The UAE has implemented comprehensive
data privacy laws to address growing
concerns about consumer information
protection.
Introduced in 2021, this legislation
mandates that businesses collect,
process, and store consumer data
securely. It requires obtaining explicit
user consent, ensuring transparency,
and granting users the right to access,
correct, or delete their data.
Non-compliance with PDPL can result
in hefty penalties, making adherence to
these regulations a top priority for businesses
operating AR shopping platforms.
UAE-Based Companies Leading the Way
Several UAE companies and global
brands operating in the region are setting
benchmarks in secure AR shopping
experiences:
Majid Al Futtaim incorporates AR
technology into its shopping malls while
ensuring compliance with UAE data protection
laws.
Dubai Mall Virtual Experiences offers
immersive AR-enabled shopping, prioritising
robust data security measures.
IKEA UAE allows customers to visualise
furniture in their spaces using AR, with a
focus on secure handling of consumer
data.
Role of Emerging Technologies in Data
Privacy
Innovative technologies like blockchain
and artificial intelligence (AI) offer advanced
solutions for safeguarding consumer
data in AR shopping:
A decentralised framework ensures
secure and tamper-proof data storage.
Blockchain technology can enhance
transparency in data transactions, providing
consumers with better control
over their information.
AI-powered systems can detect and
respond to threats in real-time, minimising
risks of breaches. Adaptive AI algorithms
also help identify suspicious activities,
such as unauthorised access attempts.
Future of AR in UAE Retail
The integration of AR into UAE’s retail
landscape reflects a broader trend of
technological innovation driving customer-centric
experiences. However, as AR
adoption grows, businesses must strike
a balance between personalisation and
privacy. Adhering to PDPL regulations
and leveraging advanced security measures
will be key to fostering consumer
trust in this transformative technology.
Augmented reality has redefined the
shopping experience in the UAE, offering
unparalleled convenience and customis-
The Data Protection Law
will guarantee personal
privacies and the ability
for the private sector
to grow, innovate, and
prosper.”
H.E. Omar Sultan Al Olama,
UAE Minister of Artificial Intelligence
ation. However, the vast amount of data
collected by AR applications necessitates
strict privacy measures. Businesses
must align with the UAE’s Personal Data
Protection Law (PDPL) and prioritise
security practices, such as encryption,
transparency, and regular audits. By addressing
privacy concerns proactively,
companies can build trust, ensure compliance,
and position themselves as leaders
in the evolving digital marketplace.
With innovation and robust data governance,
AR shopping can thrive without
compromising consumer privacy. As technology
advances, integrating AI-driven
security solutions and blockchain for
data integrity will further enhance privacy
protection. Businesses that prioritise ethical
data practices will not only mitigate
risks but also gain a competitive edge by
fostering long-term customer loyalty in
the digital economy, driving sustainable
growth and ensuring responsible digital
transformation.
Feb 2025 / 17
GADGET REVIEWs
ASUS ROG PHONE 9 SERIES:
ULTIMATE MOBILE GAMING EXPERIENCE
ASUS Republic of Gamers (ROG) has unveiled the highly
anticipated ROG Phone 9 and ROG Phone 9 Pro, the latest
additions to its gaming smartphone lineup, combining
cutting-edge technology with impeccable design. Powered
by Qualcomm’s Snapdragon 8 Elite chipset, these devices
are engineered to offer the best mobile gaming experience,
rivaling the performance of consoles.
The ROG Phone 9 series boasts a 6.78-inch AMOLED display
with an impressive 185Hz refresh rate, ensuring smooth and
fluid gameplay for the most demanding titles. The inclusion
of AniMe Vision, featuring customizable mini-LEDs, provides
a personal touch for users to express their unique style. The
ROG Phone 9 Pro takes this further, with 648 mini-LEDs for
an unparalleled level of personalization. Durability is a key
consideration, with Corning Gorilla Glass ensuring the display
withstands the rigours of daily use, while the 10-point touchscreen
guarantees precision, even when wearing gloves.
As a result of its Snapdragon 8 Elite processor, the ROG
Phone 9 series is optimized for high-performance gaming,
featuring an Oryon CPU and Adreno 830 GPU for smooth, lagfree
graphics. The phones are available with 12GB LPDDR5X
RAM, with the base ROG Phone 9 offering 256GB of internal
storage, while the ROG Phone 9 Pro comes with 512GB or
an even more substantial 1TB option. For those seeking premium
storage, the 1TB model presents an attractive choice,
elevating the overall gaming experience.
The camera system across both models features a Sony
Lytia 700 50MP main sensor, a 13MP ultrawide, and a 5MP
macro lens, ensuring high-quality photography alongside gaming.
To prevent overheating during long gaming sessions,
the ROG GameCool 9 cooling system efficiently manages
temperature, with the added option of the AeroActive Cooler
X Pro for external cooling.
The sound experience is equally impressive with OZO Audio
technology, providing 3D spatial audio and noise reduction
for a more immersive gaming environment. ASUS’s AirTrigger
touch system allows gamers to utilize virtual shoulder triggers,
providing tactile feedback for enhanced control, while
maintaining comfort during extended gameplay.
With a price range starting at £949.99 and available in the
UAE, the ROG Phone 9 series offers a versatile and powerful
mobile gaming experience tailored to enthusiasts and professionals
alike. Combining artistic design, functional versatility,
and superior performance, the ROG Phone 9 stands
as a must-have for gamers and tech collectors seeking a
future-proof device.
18 \ Feb 2025
thetechnologyexpress.com
FRAGMENT DESIGN X CASIO:
HOUNDSTOOTH ELECTRIC KEYBOARD COLLABORATION
Fragment Design and Casio have come together to reimagine
the iconic Casiotone CT-S1 electric keyboard,
creating a striking, limited-edition model that blends
nostalgia with modern design. This collaboration adds a fresh
twist to Casio’s legacy, famously known for its electronic
music instruments in the ’80s, while incorporating Fragment
Design’s signature style.
The keyboard features a bold houndstooth pattern adorning
the speakers, a nod to Fragment Design’s distinctive
aesthetic. The traditional black-and-white colour scheme
is further accentuated by co-branded text on the right side
and Fragment’s double lightning bolt logo above the C8 key,
adding a unique touch to its visual appeal. The tuning knobs,
finished in black, provide a striking contrast to the original
Casiotone, which featured a light grey base with more vibrant
accents.
From a functional perspective, this special edition offers
12 “Casio Classic” tones, referencing the vintage electronic
instruments that helped define Casio’s early musical offerings,
alongside 10 new “Advanced Tones” powered by the
modern AiX sound source. The horizontal bass reflex mechanism
delivers an immersive sound experience, enhancing
the keyboard’s acoustic performance.
Known for their collaborations across various product
categories, Fragment Design is no stranger to the world of
musical instruments. Their previous partnership with Fender
produced a limited-edition Telecaster guitar, demonstrating
their commitment to both craftsmanship and artistic expression.
The Fragment Design x Casiotone CT-S1’s combination of
advanced technology and artistic design appeals to both
music enthusiasts and collectors alike, offering a functional
yet aesthetically pleasing addition to any musician’s repertoire.
LOGITECH MX CREATIVE CONSOLE:
REDEFINING CREATIVE WORKFLOWS
Logitech, a leader in computer peripherals for over 40 years,
has unveiled the MX Creative Console, a versatile and
highly customizable productivity tool tailored specifically
for creatives. Designed with photographers, videographers,
graphic designers, and other creative professionals in mind,
this innovative console aims to streamline workflows and
enhance efficiency.
The MX Creative Console features a keypad with 11 face
buttons, nine of which are programmable to suit specific
functions in creative software such as Adobe Photoshop,
Lightroom, Premiere Pro, and After Effects. Each button
displays an icon and corresponding text that automatically
updates when users switch functions, making it easy to
navigate between tools.
Logitech’s collaboration with Adobe ensures that the MX
Creative Console works natively with a wide range of industry-standard
applications, providing tailored solutions to
enhance both productivity and creativity.
Crafted with precision, the MX Creative Console comes
in two elegant colours—Pale Grey and Graphite—offering an
aesthetic appeal that fits seamlessly into any workspace. Its
user-friendly design, combined with its functionality, makes
it a powerful tool for enhancing the productivity of creative
professionals. The device’s adaptability and integration with
popular creative apps, as well as its seamless switch between
tools and actions, highlight its unique selling proposition.
With its sleek design, enhanced functionality, and compatibility
with major creative software, the MX Creative Console
appeals to creatives seeking a streamlined workflow. Logitech’s
commitment to sustainability and quality craftsmanship
further elevates the product’s value, making it a must-have
for those looking to optimise their creative processes.
Feb 2025 / 19
DIGITAL HEALTH TECH
NEUROTECHNOLOGY
& CYBER ETHICS:
SAFEGUARDING PRIVACY,
IDENTITY, AND COGNITIVE LIBERTY
Neurotechnology devices are revolutionising healthcare
by enhancing cognitive functions and monitoring brain
activity. However, concerns arise about their potential
impact on users’ agency, identity, privacy, and cognitive
liberty. As these technologies advance, it’s crucial to evaluate
their ethical implications and ensure safeguards to
protect individual autonomy and mental privacy.
Neurotechnology, which includes
devices such as brain-computer
interfaces (BCIs) and neuroprosthetics,
represents a rapidly expanding
sector. As reported by Grand View
Research, the global market for neurotechnology
was assessed at USD 9.6
billion in 2022, and projections suggest
a compound annual growth rate (CAGR)
of 14.5% from 2023 to 2030. This increase
in market value signifies a growing
incorporation of neurotechnology into
various sectors, including healthcare,
defense, and consumer applications.
As advancements continue to evolve,
it is imperative to carefully evaluate the
implications of this technology for personal
autonomy, privacy, and mental
freedoms.
20 \ Feb 2025
Impact on Agency and Identity
Neurotechnologies present significant
opportunities for the improvement of
cognitive functions, allowing individuals
to manipulate devices using their
thoughts or recover lost abilities, such
as regaining motor functions through the
use of neuroprosthetics. Nevertheless,
the implementation of brain-computer
interfaces (BCIs) for the enhancement of
human capabilities brings forth important
concerns regarding personal agency and
identity. By facilitating direct interaction
with the brain, these devices have
the capacity to modify mental states,
cognitive functions, and the processes
involved in decision-making.
For example, military applications of
BCIs may increase attention span and
expedite decision-making, which could,
in turn, affect the actions and moral judgments
of soldiers. Such advancements
prompt apprehension about the possibility
that neurotechnology might alter
individual autonomy, leading to unforeseen
changes in how individuals understand
their thoughts, values, and overall
identity. The degree to which BCIs may
impact identity or moral decision-making
has incited discussions surrounding
the ethical consequences of cognitive
manipulation. This technology’s ability
to potentially redefine personal agency
raises essential inquiries about the extent
to which individuals can exercise
control over their cognitive functions
and the level of influence that external
technology ought to have on the formation
of one’s identity.
Privacy Concerns
The risks associated with privacy constitute
significant challenges linked to
the field of neurotechnology. Devices
designed to monitor neural activity possess
the capacity to access sensitive
information, including thoughts, memories,
and personal preferences. The
capability to interpret brain signals raises
concerns about potential breaches of
privacy, as such information might be
collected without the explicit consent
of the individual, leading to phenomena
often referred to as “digital mind-reading.”
These issues are especially relevant
in environments such as workplaces or
within the context of governmental surveillance.
The prospect of corporations or state
authorities gaining unauthorized access
to private thoughts invokes considerable
apprehension regarding the potential for
misuse of such information. Therefore,
the implementation of strict regulations,
coupled with transparency concerning
data collection and storage, is essential
in order to prevent infringements upon
mental privacy. Experts recommend the
formulation of neuro-rights frameworks
designed to protect individuals from invasive
practices in both public and private
domains. Such frameworks would serve
to delineate clear parameters regarding
the access, usage, and safeguarding of
brain data. As the field of neurotechnology
progresses, the imperative of
It is time to be optimistic
realists when it
comes to AI, not just for
assessing the threats
this technology poses
to international peace,
world stability, and
security, but to harness
the opportunities it
offers.”
H.E. Omran Sharaf,
UAE Assistant Foriegn Minister for
Advanced Science and Technology
preserving privacy amidst unprecedented
access to personal thoughts remains a
pressing concern.
thetechnologyexpress.com
Cognitive Liberty
Cognitive liberty—the right to control
one’s own thoughts and cognitive processes—has
emerged as a fundamental
principle in the discourse surrounding
neurotechnology. As neurotechnologies
evolve, the concern is not just about
data breaches but also about the autonomy
to think freely without external
manipulation. Legal scholars argue for
the recognition of cognitive liberty as
a fundamental human right, protecting
individuals from both neuro-surveillance
and coercive mental interventions.
With the rise of neuro-enhancement
technologies, there is a need to safeguard
individuals from undue influence
over their cognitive faculties, ensuring
that people have the freedom to think,
choose, and act in ways that reflect
their true identities. Neurotechnologies,
if misused, could become tools for mental
manipulation or even brainwashing,
leading to a loss of personal freedom.
This growing concern over cognitive
autonomy calls for legal frameworks that
protect the sanctity of individual thought,
ensuring that technology does not infringe
upon personal mental processes.
As cognitive freedom becomes increasingly
vulnerable, robust legal
frameworks must be established to
protect mental autonomy and privacy.
Safeguards are necessary to ensure that
neurotechnology does not become a
tool for external forces—whether governments,
corporations, or malicious
actors—to impose control over the
thoughts and beliefs of individuals.
Upholding cognitive liberty in the face
of advancing neurotechnologies will be
crucial in preserving personal freedom
and autonomy in the digital age.
Neurotechnology holds tremendous
potential to revolutionize healthcare,
enhance cognitive functions, and improve
lives in many ways. However, as
the industry expands, it also raises profound
concerns about individual agency,
identity, privacy, and cognitive liberty.
It is essential to address these ethical
challenges by implementing strong legal
protections and ethical guidelines.
Balancing innovation with safeguarding
fundamental human rights is key to ensuring
that neurotechnology is developed
responsibly and that its benefits are realized
without compromising personal
freedoms. Properly managed, neurotechnology
can create a future where human
potential is expanded without infringing
on mental autonomy and privacy.
Feb 2025 / 21
Data Analytics
BIG DATA ANALYTICS:
THE CYBERSECURITY SUPERPOWER
UAE BUSINESSES NEED
The UAE’s rapid digitalisation has heightened the demand
for advanced cybersecurity measures. As cyberattacks
become more sophisticated, traditional defences often
fall short. Big data analytics, with its ability to process
vast datasets and predict vulnerabilities, has emerged as
a vital tool in safeguarding digital assets. UAE businesses
increasingly recognise its importance in staying ahead of
cyber threats, ensuring secure operations in a digitally
evolving world.
Big data analytics is revolutionising
the way businesses detect,
manage, and respond to cyber
threats. By processing vast amounts
of structured and unstructured data,
organisations are able to uncover hidden
patterns, anomalies, and emerging
risks. Unlike traditional methods, big data
analytics leverages artificial intelligence
(AI) and machine learning to continuously
refine its capabilities and enhance its
predictive power.
One of the most notable benefits of
big data analytics in cybersecurity is its
ability to provide real-time threat detection.
Real-time monitoring systems
powered by big data can immediately
identify malware, phishing attempts,
and unauthorised access. These tools
offer businesses valuable insights into
22 \ Feb 2025
thetechnologyexpress.com
cyber threats as they unfold, allowing
them to take immediate action before
the threat escalates. This capability is
crucial in mitigating potential damage,
reducing the risk of data breaches, and
enhancing overall cybersecurity.
A 2023 report by a prominent cybersecurity
firm highlights that 72% of UAE
businesses implementing big data-driven
cybersecurity solutions saw a 40% reduction
in breach risks. Sectors such as
healthcare, banking, and retail, where the
stakes of data breaches are particularly
high, have benefitted immensely from
these advanced technologies. Beyond
the financial implications, the reputational
harm that can result from a data breach
makes robust cybersecurity even more
critical in these industries.
Big data analytics plays
a critical role in enhancing
cybersecurity
measures, ensuring the
protection of our digital
economy and infrastructure.”
H.E. Omar Sultan Al Olama,
UAE Minister of Artificial Intelligence
Enhancing Predictive Capabilities
Through Big Data Analytics
Big data analytics not only aids in real-time
threat detection but also enhanc-
es predictive capabilities, helping businesses
prevent potential cyber-attacks.
Machine learning algorithms assess past
attack patterns, enabling organisations
to forecast vulnerabilities and proactively
fortify their defences. This predictive
approach allows businesses to identify
weaknesses before they are exploited,
adding an extra layer of protection to
their cybersecurity strategies.
For the UAE, a nation heavily reliant
on digital infrastructure, this predictive
capability aligns perfectly with the need
to protect against evolving threats.
The UAE faces constant cyber risks,
from phishing scams and ransomware
to more sophisticated advanced persistent
threats (APTs). Big data analytics
enables businesses in the region to
stay one step ahead of these growing
challenges, ensuring the resilience of
critical sectors like finance, healthcare,
and government.
Government Initiatives Driving Big Data
Adoption in Cybersecurity
The UAE government has recognised
the importance of cybersecurity in its
broader digital transformation agenda.
The National Cybersecurity Strategy,
introduced in 2019, positions the adoption
of advanced technologies like big
data analytics as a critical element in
strengthening both public and private
sector defences. Dr Mohamed Al Kuwaiti,
Head of Cybersecurity for the UAE
Government, emphasised the role of big
data analytics, stating, “Big data analytics
strengthens our defence systems by
identifying risks before they materialise,
safeguarding national interests.”
Collaborations between the UAE government
and private enterprises have
played a pivotal role in accelerating the
adoption of big data in cybersecurity.
Partnerships with global technology leaders
have enabled the development of
cutting-edge cybersecurity frameworks
that integrate big data analytics. Initiatives
such as the UAE Cybersecurity Council
also facilitate knowledge sharing and
awareness, empowering businesses
to implement effective cybersecurity
solutions and adopt best practices.
However, despite the clear benefits,
several challenges continue to hinder
the widespread adoption of big data
analytics for cybersecurity in the UAE.
One of the main barriers is the high cost
of implementation. Deploying big data-driven
cybersecurity systems requires
significant investment in infrastructure,
software, and skilled personnel. Small and
medium enterprises (SMEs), which are
a significant part of the UAE’s economy,
often struggle to afford these advanced
systems.
Integration Challenges with Legacy
Systems
Another challenge lies in the complexity
of integrating big data analytics with existing
IT infrastructures. Many businesses
operate on legacy systems that may not
be compatible with newer, more sophisticated
analytics tools. This integration
challenge can delay the adoption of big
data solutions, particularly for companies
that lack the resources to overhaul their
IT frameworks.
Furthermore, the shortage of skilled
professionals in data science, AI, and
cybersecurity presents a significant obstacle.
The rapid pace of technological
advancement means that there is a constant
demand for highly skilled workers
who can leverage big data and machine
learning tools effectively. To address
this, the UAE has initiated various training
programmes aimed at upskilling its
workforce. Through collaborations with
international universities and technology
firms, the government is ensuring that
businesses have access to top-tier talent
with expertise in AI and cybersecurity.
The future benefits of big data analytics
for UAE businesses are vast. By
enabling automated threat detection,
businesses can quickly identify and
respond to cyber risks, minimising the
potential damage. The proactive nature
of big data analytics also helps reduce
downtime and financial losses by preventing
cyberattacks before they occur.
Moreover, implementing robust cybersecurity
measures instils confidence in
customers and investors, which is vital
for sustaining growth in today’s digital
economy.
Big data analytics is a crucial tool for
UAE businesses looking to stay ahead
of evolving cyber threats. By offering real-time
detection, predictive analysis, and
proactive protection, big data enhances
the resilience of digital infrastructures
across various industries. Government
initiatives, combined with private sector
innovation, have positioned the UAE as
a global leader in cybersecurity, paving
the way for a secure digital future.
Feb 2025 / 23
Tech NEWS
Gulf Fintech Investments
to Rebound in
2025 UAE Partners with Elon Musk to Develop the
Dubai Loop, Revolutionizing Urban Transport
Fintech investments in the Gulf
dropped by 77% to $130 million
in 2024, due to rising interest
rates and cautious investor sentiment.
However, recovery is expected in
2025, supported by stabilising global
conditions, government initiatives,
and evolving regulations for digital and
cashless technologies.
Dubai is pushing forward with the
Dubai Loop, a futuristic underground
transport system designed
for high-speed, sustainable
travel. Integrating AI and automation,
the system aims to reduce traffic congestion
and improve urban connectiv-
ity. As part of Dubai’s smart mobility
vision, the project aligns with global
efforts to create efficient, eco-friendly
transportation solutions, potentially
transforming the city’s transit landscape
with cutting-edge tunnel and
hyperloop technology.
Sharjah Islamic
Bank’s Profit Surpasses
AED1 Billion for the
First Time
Sharjah Islamic Bank (SIB) has reported
a net profit before tax of
Dh1.15 billion for the year ending
31 December 2024, marking a 36.5%
increase and surpassing the Dh1 billion
milestone for the first time. The net
profit after tax reached Dh1.05 billion,
reflecting a 24.5% rise. The bank’s total
assets grew by 20.2%, amounting
to Dh79.2 billion, and a 15% cash dividend
distribution has been proposed.
Aldar Secures AED
9 Billion Sustainability-Linked
Credit
Facility
Aldar Properties PJSC has successfully
secured an AED 9 billion (USD
2.45 billion) sustainability-linked
syndicated senior unsecured revolving
credit facility. This five-year facility,
the largest of its kind by a real estate
company in the Middle East, attracted
participation from 15 prominent international
and regional financial institutions.
The financing enhances Aldar’s liquidity
position to approximately AED 26.9 billion,
supporting its growth ambitions and
commitment to measurable ESG targets.
UAE, Italy, and Albania
Sign €1 Billion Undersea
Clean Energy Deal
On 15 January 2025, Italy, Albania,
and the United Arab Emirates
signed a €1 billion agreement to
construct a subsea interconnector for
renewable energy across the Adriatic
Sea. The project aims to produce green
power in Albania and export it to Italy via
underwater cables. Italian grid operator
Terna and the UAE’s National Energy
Company (Taqa) will be key participants.
The infrastructure will link the Albanian
port of Vlore to Italy’s southern Puglia
region and is expected to be completed
within three years.
24 \ Feb 2025
thetechnologyexpress.com
Dubai Municipality
Unveils AI-Powered
Building Intelligence
Platform
Dubai Municipality has launched
an AI-driven Building Intelligence
Platform to transform urban planning.
This advanced system utilizes
real-time monitoring, and predictive
modelling to optimize construction
projects, city development, and infrastructure
efficiency. The municipality
aims to enhance regulatory oversight,
streamline approval processes, and
reduce environmental impact.
UAE AI Office and EGA Unite to Revolutionize
Industrial AI at World Government Summit
2024
The UAE AI Office and Emirates
Global Aluminium (EGA) have
partnered to enhance AI adoption
in the industrial and manufacturing
sectors. Announced at WGS 2024, the
collaboration will integrate AI into production
efficiency, automation, and
predictive analytics to optimize operations.
This move reinforces the UAE’s
vision to lead in industrial AI advancements,
leveraging machine learning
and data-driven insights to revolutionize
the manufacturing sector.
AI Set to Transform
UAE Auto Sector
Artificial Intelligence (AI) is poised
to revolutionize the UAE’s automotive
industry, enhancing
vehicle safety, efficiency, and customer
experiences. Innovations include
autonomous vehicles, AI-powered
safety systems, and predictive
maintenance, aligning with the UAE’s
vision for smart mobility. Local companies
like Seez are leading this transformation
by integrating AI to provide
personalized car-buying experiences,
setting new standards in the market.
Additionally, global collaborations,
such as Uber’s partnership with WeRide
to introduce autonomous taxis in
Abu Dhabi, highlight the UAE’s commitment
to adopting cutting-edge AI
technologies in transportation.
Microsoft and Merak
Capital Partner to
Boost Saudi Arabia’s
Gaming Startups
Microsoft has partnered with
Merak Capital to drive the
growth of Saudi Arabia’s gaming
startups, providing funding, cloud
infrastructure, and advanced technical
expertise. This initiative aligns with
Saudi Vision 2030, aiming to position
the kingdom as a global gaming hub.
The collaboration will offer developers
access to Azure cloud services,
AI-driven game development tools,
and mentorship programs, fostering
innovation and accelerating the region’s
gaming industry expansion.
UAE to Launch
Comprehensive Cybersecurity
Strategy
Following $2 Billion
Investment
The UAE has introduced its National
Cybersecurity Strategy to bolster
digital security and resilience. This
initiative focuses on AI-driven threat
detection, cybersecurity frameworks,
and collaborative public-private measures
to counter cyber threats. By reinforcing
regulatory frameworks and investing
in cutting-edge security technologies,
the UAE aims to safeguard critical infrastructure,
businesses, and citizens,
positioning itself as a global leader in
cybersecurity innovation and digital trust.
Feb 2025 / 25
QUANTUM COMPUTING
QUANTUM-POWERED
RETAIL:
REVOLUTIONISING RETAIL
WITH PERSONALISED
EXPERIENCES
As the UAE retail sector embraces cutting-edge technology,
the fusion of quantum computing and AI is shaping
the future of customer experiences. Quantum-enhanced
machine learning offers retailers the ability to create hyper-personalised
recommendations, revolutionising customer
engagement. This article explores how businesses
in the UAE can leverage this synergy to drive deeper
connections with their customers and stay ahead of the
competition.
As the UAE retail sector embraces
cutting-edge technologies,
quantum computing and AI are
becoming pivotal in reshaping customer
experiences. The intersection of these
two advanced technologies allows retailers
to leverage quantum-enhanced
machine learning, providing them with
an unprecedented ability to personalise
services and offers at an individual level.
By analysing vast amounts of data
quickly and efficiently, businesses can
tailor their recommendations, anticipating
consumer needs with a level of precision
that traditional systems cannot match.
This technology enables a deeper understanding
of customer behaviour, allowing
retailers to create dynamic and highly
personalised shopping experiences that
26 \ Feb 2025
thetechnologyexpress.com
foster greater engagement and loyalty.
As retailers in the UAE look to maintain
their competitive edge, the synergy of
quantum computing and AI is set to play
a major role in shaping the future of retail.
Understanding Quantum Computing
and AI
Quantum computing is a revolutionary
approach to computation, leveraging
the principles of quantum mechanics
to solve complex problems much faster
than traditional computers. By processing
vast amounts of data simultaneously,
quantum computers can perform tasks
that were previously unimaginable, making
them highly beneficial in fields like
AI, machine learning, and cryptography.
Artificial Intelligence in Retail
AI in retail has already made waves by
enabling personalised customer experiences,
optimising supply chains, and enhancing
customer service. AI tools such
as recommendation engines, chatbots,
and predictive analytics help businesses
engage customers more effectively
by understanding their preferences and
behaviours.
The Role of Quantum AI Synergy in Retail
Quantum-enhanced machine learning is
the intersection where quantum computing
boosts the power of AI algorithms.
By using quantum processors, machine
learning models can analyse far larger
datasets in less time, providing retailers
with deeper insights into consumer behaviour
and trends. Quantum computing
enables more accurate predictions and
faster decision-making, which is invaluable
in the fast-paced retail environment.
In the UAE, where the retail industry is
rapidly evolving, personalisation is key
to attracting and retaining customers.
Quantum-enhanced AI allows retailers
to go beyond basic recommendation
systems by creating hyper-personalised
experiences. For example, AI can assess
customers’ purchasing history, preferences,
location, and even current emotional
state to suggest products that align with
their immediate desires.
Brands like Majid Al Futtaim are already
implementing AI-driven solutions
to enhance the shopping experience.
Imagine a scenario where a retailer predicts
your needs even before you make
a purchase, using data from previous
interactions and broader trends.
The UAE has excelled in
digital quality craftsmanship,
and we see the
reflections of its digital
achievements in topping
global rankings in digital
transformation.”
H.E. Ohood Khalfan Al Roumi,
Minister of State for Government
Development and the Future in the
United Arab Emirates
How Quantum AI Synergy Can Improve
Customer Engagement:
1. Real-Time Adaptation
Quantum AI can improve customer engagement
by continuously analysing
real-time data from customers. For example,
AI can adjust promotions, offers,
or even product placement in stores
based on live shopping behaviours. By
leveraging the computational power of
quantum algorithms, retailers can tailor
every aspect of the customer journey,
enhancing their overall experience.
2. Optimised Inventory Management
Efficient inventory management is crucial
for maintaining customer satisfaction.
Quantum computing enables predictive
modelling, which helps retailers anticipate
demand and avoid stockouts or
overstocking. This allows businesses to
focus on ensuring customers find what
they want, when they want it, reducing
frustration and increasing loyalty.
Emirates NBD – AI in Banking: A Retail
Parallel
While not purely in retail, Emirates NBD’s
use of AI to personalise banking experiences
offers valuable insights for retailers.
The bank uses AI and machine learning
to understand individual customer
preferences and provide tailored financial
products. This approach, coupled with
quantum-enhanced algorithms, can be
applied in the retail sector to improve
product recommendations, customer
support, and much more.
The UAE’s Position as a Quantum Computing
Hub
The UAE has been positioning itself as
a leader in technological innovation.
Initiatives like the UAE Artificial Intelligence
Strategy 2031 and partnerships
with quantum computing firms underline
the country’s ambition to harness the
full potential of emerging technologies.
Retail businesses that adopt quantum AI
technologies now will have a competitive
edge as these systems evolve.
Challenges and Considerations
1. Scalability
While quantum computing shows great
promise, the technology is still in its infancy.
Retailers must be cautious about
overestimating its current capabilities. Implementing
quantum AI solutions requires
significant investment, and businesses
must ensure they have the infrastructure
and expertise to scale these solutions
effectively.
2. Data Privacy
With quantum computing’s ability to process
vast amounts of personal data,
privacy concerns are heightened. Retailers
will need to comply with local and
international data protection regulations,
such as the UAE Data Protection Law
and GDPR, to ensure customer trust
remains intact.
As technological advancements continue,
retailers in the UAE are encouraged to
investigate how quantum artificial intelligence
can yield a greater understanding
of consumer behavior, facilitate tailored
recommendations, and maintain competitiveness
in an ever-evolving market
environment.
Feb 2025 / 27
DRIVE TO THE FUTURE
6E 2025:
A NEW ERA OF ELECTRIC
LUXURY
Redefines luxury with advanced comfort-focused
innovations, combining
a powerful drivetrain, state-of-the-art
technology, and an ultra-luxurious interior
designed for a serene, first-class travel
experience.
28 \ Feb 2025
thetechnologyexpress.com
Mazda has officially announced
the debut of the highly anticipated
MAZDA6e, its latest
all-electric sedan, at the Brussels Motor
Show 2025. Designed specifically
for European markets, the MAZDA6e
merges Mazda’s renowned craftsmanship
with cutting-edge EV technology,
reflecting the company’s commitment
to sustainability and innovation. Set to
arrive in showrooms this summer, the
MAZDA6e combines sleek, modern
design with outstanding driving dynamics,
making it an exciting addition
to the electric vehicle landscape.
Built on the platform of the MAZDA
EZ-6, which made its debut in Beijing
last year, the MAZDA6e is a result of
a two-decade-long collaboration with
Chongqing Changan Automobile Co.,
Ltd. It’s a vehicle that offers consumers
an electrified driving experience
without compromising on performance
or style. Measuring 193.7 inches
in length, 74.4 inches in width, and
58.7 inches in height, with a 114-inch
wheelbase, the MAZDA6e features a
sleek, coupe-inspired design that is as
dynamic as it is aesthetically pleasing.
Under the bonnet, the MAZDA6e
boasts an electric powertrain with
two battery options: an 80 kWh and a
68.8 kWh variant. With ranges of up to
343 miles and 298 miles, respectively,
the vehicle offers impressive performance
suited for both daily commutes
and longer journeys. The sedan’s
aerodynamics have been finely tuned
to reduce drag, enhancing efficiency
and stability at high speeds, while the
suspension and braking systems ensure
precise handling and responsive
braking, offering a perfect balance between
comfort and sportiness.
Inside the cabin, the MAZDA6e
is equipped with the latest in smart
technology, including voice, touch,
and gesture controls. The intelligent
driver-assistance systems work seamlessly
to enhance both safety and
convenience, giving drivers a sense
of confidence behind the wheel. Mazda’s
vision for the future of driving is
embodied in this model, as it not only
delivers an exceptional driving experience
but also aligns with Europe’s
shift toward electrification.
In conclusion, the MAZDA6e 2025
sets a new standard for electric sedans,
offering a blend of performance,
design, and advanced technology that
will resonate with modern consumers.
As the automotive world continues to
evolve, the MAZDA6e’s debut marks
a significant milestone in Mazda’s pursuit
of a sustainable, electrified future.
200 km/h
Speed
320 Nm
Torque
258 HP
Horse Power
Feb 2025 / 29
HEALTHCARE
INTERNET OF
MEDICAL THINGS:
BUILDING RESILIENT CYBER
DEFENSES
As healthcare increasingly relies on the Internet of Medical
Things (IoMT) devices, robust cybersecurity measures
become essential. IoMT devices, which range from pacemakers
to smart infusion pumps, enable better patient
care and data collection. However, they also present
significant cybersecurity risks, making strong defense
strategies vital to ensure patient safety and data integrity.
The growing reliance on Internet of
Medical Things (IoMT) devices in
healthcare has transformed patient
care and data collection, enabling more
accurate diagnoses and facilitating remote
monitoring. These devices, ranging
from pacemakers to smart infusion
pumps, play a pivotal role in modern
healthcare systems, improving treatment
outcomes and enhancing operational
efficiency. However, as IoMT devices
become increasingly integrated into
healthcare, they also present significant
cybersecurity risks, which must be addressed
to protect sensitive medical
data and ensure patient safety.
30 \ Feb 2025
thetechnologyexpress.com
Understanding the Risks of IoMT Devices
IoMT devices are often targeted by
cybercriminals due to their critical role
in healthcare operations. According to
a report by Elisity, between 41% and
88% of cyberattacks on healthcare networks
involve IoMT devices, which are
vulnerable to various threats, including
ransomware and data breaches. A significant
concern is that many of these
devices run outdated or unsupported
software, with approximately 40% beyond
their end-of-life cycle and receiving
little to no security updates. Additionally,
many devices lack essential protective
mechanisms, such as anti-malware software,
making them prime targets for exploitation.
As healthcare organizations
increasingly rely on these devices for
vital functions, the risks associated with
securing them grow.
Adopting Comprehensive Cybersecurity
Measures
To mitigate these risks, healthcare institutions
must adopt comprehensive
cybersecurity measures tailored specifically
to IoMT devices. One of the first
steps is conducting regular risk assessments
to identify potential vulnerabilities
in IoMT devices and their connected
networks. These assessments should
be ongoing, allowing organizations to
stay ahead of evolving cyber threats
and make informed decisions about
where to direct their security efforts.
Identifying and addressing weaknesses
before they can be exploited is crucial
to maintaining a strong security posture.
Another key aspect of securing IoMT
devices is implementing strong authentication
measures. These devices are
often accessed by multiple healthcare
professionals, making it essential to
ensure that only authorized individuals
can interact with sensitive medical
equipment. Enforcing multi-factor authentication
(MFA) across all devices
and systems can significantly reduce the
risk of unauthorized access, adding an
extra layer of security to prevent data
breaches and system compromises.
Maintaining Timely Software Updates
and Patching
IoMT devices frequently run on proprietary
or legacy operating systems,
which can complicate the process of
applying software updates and security
As the UAE continues
to invest in the digital
transformation of
healthcare, securing
IoMT devices is paramount
to ensuring
patient safety and safeguarding
sensitive medical
data.”
H.E. Dr. Mohamed Al-Kuwaiti,
Head of UAE Cyber Security Council
patches. Healthcare organizations must
establish consistent routines for ensuring
that devices are regularly updated to
address newly discovered vulnerabilities.
Timely patching is vital to limiting the
window of exposure to cyberattacks,
as outdated software is often an easy
target for attackers. By making security
updates a priority, healthcare institutions
can mitigate the risks posed by outdated
firmware and software.
Another important strategy is network
segmentation. By isolating IoMT devices
from other parts of the healthcare network,
organizations can limit the potential
impact of a security breach. If a device
is compromised, network segmentation
helps prevent attackers from moving
laterally across the network and affecting
other critical systems. This containment
approach can greatly reduce the overall
damage caused by a cyberattack and
ensure that the broader healthcare infrastructure
remains secure.
Encrypting Sensitive Patient Data
Encryption is a critical component in
protecting patient data from unauthorized
access, ensuring confidentiality and
integrity. Both data in transit and at rest
must be encrypted to safeguard sensitive
health information. When data flows
between IoMT devices and healthcare
networks, it can be intercepted by cybercriminals
if not properly protected. Using
industry-standard encryption protocols,
such as Transport Layer Security (TLS),
ensures that even if data is captured,
it remains unreadable and secure. TLS
establishes an encrypted link between
devices and servers, preventing hackers
from accessing sensitive medical
information during transmission.
In addition to encrypting data during
transmission, healthcare organizations
must also ensure that data stored on
servers or in databases is encrypted
at rest. This protects data from being
exposed in case of a breach or physical
theft of devices. Encrypting data at
rest ensures that information remains
secure, even if attackers gain access
to storage systems. Prioritizing encryption
throughout the lifecycle of patient
data from collection and transmission
to storage and disposal is essential for
maintaining privacy and compliance with
data protection regulations. By implementing
strong encryption measures,
healthcare organizations can significantly
reduce the risk of data breaches and
uphold patient trust in the security of
their healthcare services.
As IoMT devices continue to revolutionize
healthcare delivery, the need for
robust cybersecurity measures is more
critical than ever. Healthcare organizations
must adopt a proactive approach
to securing these devices by conducting
regular risk assessments, implementing
strong authentication protocols, applying
timely software updates, segmenting
networks, and encrypting patient data.
By doing so, they can protect sensitive
medical information, ensure the continued
functionality of essential medical
devices, and maintain the trust of
patients and healthcare professionals
alike. With the right cybersecurity measures
in place, healthcare providers can
safeguard both their systems and the
people they serve, fostering a secure
and reliable healthcare environment.
Feb 2025 / 31
GLOBAL NEWS
Emirates Serves Over
450,000 Plant-Based
Meals Annually, Offering
300 Vegan Dishes
Emirates Airline has significantly
expanded its vegan offerings,
serving more than 450,000
plant-based meals in 2023—a notable
increase from 280,000 in 2022. The
airline now boasts a repertoire of over
300 vegan recipes, catering to the
growing demand for plant-based cuisine
across all cabin classes.
Sigma Capital Unveils
$100 Million Fund to
Propel Web3 Innovations
Sigma Capital has announced the
launch of a $100 million fund aimed
at accelerating Web3 projects.
This initiative seeks to support startups
and entrepreneurs in the blockchain
and decentralized technology sectors,
fostering innovation and growth in the
UAE’s burgeoning tech landscape. The
fund will focus on strategic investments
that enhance the region’s position as
a global hub for Web3 development,
aligning with the UAE’s vision for a
digital economy.
Flydubai and Air Arabia
Ranked Among
World’s Safest Low-
Cost Airlines
In 2025, AirlineRatings.com recognized
Flydubai and Air Arabia as two of the
world’s top 25 safest low-cost airlines.
This acknowledgment highlights the
UAE’s commitment to maintaining high
safety standards in aviation. The rankings
are based on factors such as serious
incidents, fleet age, and pilot training.
AD Ports Group Enhances Caspian Sea Operations
with KazMorTransFlot Partnership
On January 16, 2025, AD Ports
Group’s maritime arm, Noatum
Maritime, signed a Heads
of Terms agreement with Kazakhstan
National Shipping Company,
KazMorTransFlot (KMTF), to bolster
operations in the Caspian Sea. The
collaboration includes constructing
two container vessels, each ex-
ceeding 500 TEUs, and developing
a trans-Caspian intermodal system
with high-capacity ferries and terminal
infrastructure. This initiative aims to
enhance Kazakhstan’s shipping and
logistics capabilities, reducing transit
times for exporters and supporting the
nation’s energy sector.
Dar Global Unveils
$1.9 Billion Luxury
Real Estate Projects
for 2025
Dar Global is set to invest $1.9 billion
in luxury real estate developments
in 2025, launching ten new projects
across Saudi Arabia, the UAE, and
Qatar. This strategic move underscores
the company’s ambition to enhance
its presence in the premium property
sector, catering to the growing demand
for high-end living spaces in the region.
32 \ Feb 2025
thetechnologyexpress.com
Crypto criminals
pocket almost $51bn
in 2024 - Arabian
Business
In 2024, crypto criminals amassed
nearly $51 billion, marking a significant
shift in the landscape of crypto crimes,
which have increasingly diversified
beyond Bitcoin. The UAE continues
to grapple with the implications of this
growing trend in financial crime.
UAE’S ‘OPERATION CHIVALROUS KNIGHT 3’
DELIVERS OVER 34,000 TONNES OF AID TO GAZA
The United Arab Emirates has
dispatched its sixth aid ship
under ‘Operation Chivalrous
Knight 3,’ carrying 5,800 tonnes
of humanitarian supplies to Gaza.
This brings the total aid delivered
to over 34,000 tonnes, including
food, shelter materials, and medical
necessities. The operation, initiated
under the directives of President
His Highness Sheikh Mohamed bin
Zayed Al Nahyan, underscores the
UAE’s commitment to supporting the
Palestinian people.
Ceasefire Agreement
Between Israel and
Hamas Marks New
Hope for Gaza
In a landmark announcement, Qatar’s
Prime Minister confirmed that
Israel and Hamas have reached a
ceasefire and hostage release deal.
This agreement, following intense negotiations,
aims to halt the ongoing violence
and facilitate humanitarian aid
to Gaza, while ensuring the release of
hostages held by Hamas in exchange
for Palestinian prisoners, signaling a
potential turning point in the region’s
stability.
HMPV: UAE Doctors
Assure Residents Not
to Panic
Doctors in the UAE have assured
residents not to worry about
the Human Metapneumovirus
(HMPV), a recently detected virus.
While it may cause respiratory symptoms,
health experts stress it is not a
cause for panic, with no widespread
concern at present. The UAE’s healthcare
system remains fully prepared.
World Bank Projects
UAE GDP Growth at
4.1% in 2025
The World Bank’s latest forecast
anticipates the United Arab Emirates’
GDP to grow by 4.1% in
2025, up from a projected 3.3% in
2024. This growth is attributed to a
robust non-oil sector, particularly in
tourism, real estate, construction, and
manufacturing. Additionally, a gradual
increase in oil production is expected
to support the economy, with oil
output projected to grow by 1.2% in
2024.
Feb 2025 / 33
WEB3
THE DECENTRALIZED
FUTURE:
CYBERSECURITY BREAKTHROUGHS
IN THE WEB3 ERA
In the UAE, enterprises are leveraging Web3 technologies,
particularly blockchain, to strengthen cybersecurity
frameworks. This approach ensures robust data protection,
prevents cyber threats, and fosters trust in digital
ecosystems. Aligned with national initiatives like the Dubai
Blockchain Strategy, these advancements position the
UAE as a leader in innovative cybersecurity solutions.
The United Arab Emirates (UAE) has
positioned itself as a leader in the
integration of blockchain technology,
particularly in enhancing cybersecurity
within enterprise applications. By
embracing blockchain, businesses can
improve data integrity, streamline operations,
and safeguard themselves against
evolving cyber threats. This strategic
move demonstrates the UAE’s commitment
to digital transformation, providing
a robust infrastructure for enterprises
seeking secure data management solutions.
Understanding Blockchain Technology
Blockchain is a distributed ledger technology
that records data across multiple
nodes in a decentralized manner,
making it immutable and transparent.
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thetechnologyexpress.com
This decentralised structure significantly
enhances security by reducing the risk
of data tampering or unauthorized access.
As a result, blockchain offers an
efficient and secure solution to meet
the growing demand for cybersecurity
in enterprises.
The UAE’s Commitment to Blockchain
Integration
The UAE government has been proactive
in incorporating blockchain technology,
demonstrating its commitment through
initiatives such as the Dubai Blockchain
Strategy. This initiative aims to make
Dubai the first city to be fully powered
by blockchain, highlighting the nation’s
ambition for digital transformation.
Benefits of Blockchain in Enterprise
Cybersecurity
1. Enhanced Data Integrity: Blockchain’s
immutable ledger ensures that once
data is recorded, it cannot be altered
or deleted. This guarantees a reliable
record of transactions and activities,
significantly reducing the risk of fraud
or unauthorized modifications.
2. Improved Transparency: Blockchain’s
transparent nature allows stakeholders
to independently verify transactions,
fostering trust and accountability. This
is particularly crucial for industries such
as finance and healthcare, where transparency
is essential for maintaining consumer
confidence.
3. Streamlined Operations: By automating
processes and removing intermediaries,
blockchain can streamline
operations, making transactions more
efficient. This can lead to cost savings,
quicker decision-making, and a more
agile business environment.
4. Robust Security: The decentralized
structure of blockchain makes it resistant
to single points of failure. This enhances
the overall security of enterprise systems,
protecting against cyber threats such
as hacking and data breaches.
Challenges in Implementing Blockchain
for Cybersecurity
Despite its numerous advantages, the
implementation of blockchain technology
in enterprise cybersecurity is not
without challenges.
1. Regulatory Compliance: One of the
major hurdles in the adoption of blockchain
technology is ensuring that the
solutions comply with both local and
international regulations. As blockchain
is still an emerging technology, establishing
clear regulations is crucial for
widespread adoption.
2. Integration with Legacy Systems: For
many enterprises, integrating blockchain
with existing systems can be complex
and costly. Legacy systems may require
significant modifications or even
complete overhauls to accommodate
blockchain technology.
3. Scalability: While blockchain can handle
a large number of transactions, scalability
remains a challenge as transaction
volumes grow. Ensuring that blockchain
solutions can scale effectively without
compromising performance is essential
for long-term success.
The future of cybersecurity
lies in the ability
to understand and confront
evolving threats
and technological advancements
to create
an advanced and secure
cyber environment.”
H.E. Dr. Mohamed Al-Kuwaiti,
Head of UAE Cyber Security Council
Leading Blockchain Cybersecurity
Companies in the UAE
Several companies in the UAE are leading
the charge in integrating blockchain
technology into cybersecurity solutions.
SoluLab is a top blockchain development
company that has worked with
Fortune 500 companies to provide blockchain
solutions. Their services have
helped businesses leverage blockchain
for secure transactions, data storage,
and improved security practices.
Based in the UAE, Stakexchain provides
blockchain solutions for enterprises,
offering decentralized platforms
for smart contracts, digital assets, and
supply chain management. Their blockchain
solutions help improve enterprise
security by ensuring data integrity and
preventing unauthorized access.
Case Study: CyBirb’s Blockchain Security
Services
CyBirb, a Web3 security company, is a
prime example of how blockchain technology
can be leveraged to enhance
cybersecurity. By offering a wide range
of services such as smart contract audits,
wallet screening, and transaction
monitoring, CyBirb is ensuring that businesses
in the UAE remain protected from
evolving cyber threats. Their services
also include AI-powered real-time threat
detection, which helps businesses stay
ahead of potential attacks.
CyBirb’s presence in the Abu Dhabi
Global Market (ADGM) highlights the
UAE’s commitment to creating a safe and
secure digital environment for businesses.
With blockchain solutions tailored to
the unique needs of enterprises, CyBirb
is contributing to the UAE’s leadership
in blockchain cybersecurity.
The integration of blockchain technology
into enterprise cybersecurity
is transforming the digital landscape in
the UAE. Blockchain offers significant
advantages such as enhanced data
protection, transparency, and robust
security. Despite challenges in regulatory
compliance, system integration,
and scalability, the UAE’s commitment
to blockchain adoption positions it as
a global leader in cybersecurity innovation.
As blockchain technology continues
to evolve, the future of secure digital
enterprises in the UAE looks promising,
ensuring businesses can navigate
the increasingly complex cyber threat
landscape.
Feb 2025 / 35
AI NEWS
KKR Invests $5 Billion in Dubai’s Gulf Data Hub
Global investment firm KKR has
partnered with Gulf Data Hub
(GDH), committing over $5 billion
to expand data center capacity
across the Middle East. The investment
supports growing demand for
hyperscale data centers driven by AI
and digital transformation. Tarek Al
Ashram, CEO of GDH, highlighted the
milestone, while Tara Davies, Co-Head
of KKR, emphasized the region’s opportunities
in digital infrastructure,
aligning with the UAE’s National Strategy
for Digital Economy.
Al-Futtaim Unveils
‘Blue AI’, a Smart Lifestyle
Advisor Made in
the UAE
Al-Futtaim has introduced ‘Blue
AI’, an innovative feature within
its Blue Rewards app, designed
to enhance customer engagement
through personalized experiences.
Developed in the UAE, Blue AI serves
as the first AI-powered lifestyle advisor
in the Middle East, aiming to reach over
five million users in its first year. The
platform offers tailored recommendations,
expert guidance, and seamless
shopping across Al-Futtaim’s ecosystem
of brands and services.
Dizzaract Games
Launches as Middle
East’s Largest Game
Development Studio
Dizzaract Games has officially
launched in Abu Dhabi, establishing
itself as the Middle East’s
largest game development studio
with a team of 160 professionals. The
studio aims to revolutionise gaming
by integrating artificial intelligence,
immersive gameplay, and blockchain
technology, positioning itself at the
forefront of AI-powered Web3 gaming.
Petromin and Gupshup
Launch Saudi
Arabia’s First Generative
AI-Powered
Automotive Agent
Petromin Corporation, a global leader
in mobility solutions, has partnered
with Gupshup to introduce PETRO-
MINit!, Saudi Arabia’s first generative
AI-powered automotive agent. Available
on WhatsApp, PETROMINit! offers
seamless vehicle support in Arabic and
English, enhancing customer service
through advanced AI capabilities.
UAE’s Tech Industry
Set for $3.8 Billion
Growth in 2025
The UAE’s technology services
market is projected to increase
by $3.8 billion in 2025, driven by
advancements in artificial intelligence,
cloud computing, blockchain, and the
Internet of Things. This growth reflects
the nation’s commitment to digital
innovation and positions the UAE as a
global hub for technology.
36 \ Feb 2025
thetechnologyexpress.com
Cisco Highlights 2025
Tech Trends: Commends
MENA’s AI
Preparedness
Cisco has outlined key tech
trends for 2025, highlighting
AI, cybersecurity, data governance,
and sustainability. The company
praised the MENA region’s AI readiness,
with IT spending in MENA set to
reach $230.7 billion in 2025, a 7.4%
increase from 2024. Cisco’s AI Readiness
Index evaluates businesses
across six pillars, aiding AI integration.
The company also noted the environmental
impact of AI, with data centers
using AI expected to consume energy
equivalent to that of the Netherlands
by 2025.
DEWA Integrates
Microsoft Copilot
Framework in Major
AI Initiative for 2025
The Dubai Electricity and Water
Authority (DEWA) has launched
a strategic framework to incorporate
generative AI across all operations
using Microsoft’s Copilot. This
initiative aims to enhance operational
efficiency, improve customer experience,
and solidify DEWA’s position as
a leader in technological innovation.
The integration of AI tools like Microsoft
365 Copilot and ChatGPT is expected
to streamline processes and
elevate service quality.
IO.NET Founder
Invests $130 Million
in O.XYZ to Develop
Decentralized AI System
Ahmad Shadid, founder of IO.NET,
has invested $130 million in O.XYZ
to develop a Decentralized AI
Managed Organization (DeAIO). This
initiative aims to create a self-governing
AI system, promoting transparency and
community-driven development. The
DeAIO framework allows contributors to
vote on AI decisions and receive rewards
for participation. An early prototype of
the system is currently operational,
demonstrating O.XYZ’s organizational
structure.
Dubai Introduces AI
Seal to Certify Trusted
AI Companies
Dubai has launched the “Dubai AI
Seal” to certify trusted AI companies,
enhancing the region’s
AI ecosystem. This initiative, aimed at
positioning Dubai as a global AI leader,
offers certified companies a competitive
edge in government projects.
Evaluations are based on AI expertise,
activities, and partnerships, with the
goal of fostering responsible AI solutions
and creating new job opportunities
in the sector.
UAE Jobs Boom Expected as AI Opportunities
Drive Work Visa Demand
The UAE is witnessing a job boom
driven by the growing demand for
AI talent. As the country focuses
on becoming a global AI leader, job
opportunities in AI, machine learning,
and data science are on the rise. This
has led to an increase in work visa
applications, with companies seeking
skilled professionals to support the
nation’s expanding AI initiatives.
The UAE government is attracting
top talent by offering competitive
salaries, flexible work arrangements,
and streamlined visa processes,
positioning the country as a hub for
innovation.
Feb 2025 / 37
GAMING
B2B GAMING
PLATFORMS IN THE
UAE:
The gaming industry in the UAE is rapidly growing, attracting
both local and international players. As B2B gaming
platforms expand, the risk of cyber threats also increases.
These platforms must adopt robust security strategies
to safeguard data, enhance player trust, and maintain a
competitive edge in the digital marketplace.
The UAE’s gaming industry is experiencing
rapid growth, driven
by factors such as high internet
penetration, the increasing popularity
of esports, and the widespread use of
mobile devices. As the sector expands,
so does its vulnerability to cyber threats.
B2B gaming platforms, in particular, face
heightened risks due to the sensitive
nature of the data they handle and the
increasing value of in-game assets, such
as virtual currencies and skins. Cybercriminals
are actively targeting these
platforms, exploiting vulnerabilities in
both infrastructure and user data. This
article explores the key cybersecurity
challenges faced by B2B gaming platforms
in the UAE and suggests strategies
to mitigate these risks.
38 \ Feb 2025
Key Cybersecurity Challenges Facing
B2B Gaming Platforms
1. Data Security and Privacy
Gaming platforms collect a vast amount
of personal data from their users, including
payment information, personal
identification details, and gameplay
behavior. A breach of this data can result
in significant financial losses, legal
consequences, and irreparable damage
to the platform’s reputation. Given the
growing regulatory scrutiny around data
privacy and protection, ensuring the
confidentiality of sensitive user information
is paramount. Strong encryption
techniques and multi-layered security
protocols, such as Secure Socket Layer
(SSL) certificates, are essential in protecting
this data.
2. Account Takeovers and Fraudulent
Activities
As in-game assets like virtual currencies
and skins gain real-world value, gaming
accounts have become prime targets
for cybercriminals. Account takeovers
and the misuse of personal information
can lead to significant financial fraud.
Hackers may steal assets or engage in
illicit transactions, creating a dangerous
environment for players. To combat this,
gaming platforms must adopt multi-factor
authentication (MFA), which adds an extra
layer of protection by requiring users to
verify their identity through more than
just a password. Additionally, monitoring
accounts for unusual activities can help
detect and prevent fraudulent behavior.
3. Platform Integrity
Maintaining platform integrity is an ongoing
challenge for gaming companies.
As gaming platforms scale, they become
increasingly susceptible to attacks that
manipulate game outcomes or introduce
cheats. Such attacks undermine user
trust and may drive players away. To
protect the integrity of their platforms,
gaming companies must implement secure
server environments and employ
rigorous validation checks to ensure that
game results are fair and accurate. Regular
audits and updates are also crucial in
detecting and eliminating security flaws.
4. DDoS Attacks
Distributed Denial of Service (DDoS)
attacks are a significant threat in the
gaming industry. These attacks flood the
platform’s servers with excessive traffic,
causing them to crash and rendering
the platform unavailable to users. DDoS
attacks can be particularly damaging as
they not only disrupt user experience
but also tarnish the platform’s reputation.
Robust DDoS mitigation strategies,
such as rate limiting, traffic filtering, and
leveraging cloud-based DDoS protection
services, are vital for minimizing
downtime and ensuring seamless user
engagement.
How B2B Gaming Platforms Can Tackle
These Cyber Threats
1. Adopt Blockchain for Enhanced Security
Blockchain technology offers an effective
solution for securing data on B2B
gaming platforms. Its decentralized and
immutable nature makes it an ideal technology
for preventing fraud and data
manipulation. By implementing blockchain
for in-game transactions, platforms
can ensure transparency, security, and
accountability. This ensures that transactions
are tamper-proof, providing a
secure environment for both players
and gaming companies. Blockchain can
also help prevent fraud by tracking and
verifying ownership of virtual assets like
skins or currency.
2. Implement Advanced Encryption
and MFA
Protecting user data requires more than
just traditional security measures. B2B
gaming platforms should implement advanced
encryption protocols, such as
AES (Advanced Encryption Standard),
to ensure that even if data is intercepted,
it remains unreadable. Additionally,
multi-factor authentication (MFA) adds
another layer of security by requiring users
to verify their identity through multiple
methods (e.g., passwords, biometrics,
or OTPs). MFA can prevent unauthorized
access to accounts and reduce the risk
of account takeovers.
3. Continuous Monitoring and Incident
Response
Proactive monitoring of systems and
data is essential in identifying potential
threats before they escalate into fullblown
attacks. Using advanced threat
detection tools, gaming platforms can
continuously scan their systems for signs
of malicious activity. Once a threat is
identified, a well-structured incident
response plan enables the platform to
act quickly and mitigate the damage.
Regular security audits and updates are
thetechnologyexpress.com
Cybercrimes, such as
fraud and scams, are
everywhere and the
first line of defence is
awareness.”
H.E. Dr. Mohamed Al-Kuwaiti,
Head of UAE Cyber Security Council
also crucial for ensuring that the platform
remains secure against evolving threats.
4. Collaboration with Cybersecurity
Experts
Gaming platforms should collaborate with
cybersecurity firms that specialize in protecting
online platforms. Experts like Microminder
Cybersecurity, BlockGuardians,
and Andalusia Labs offer tailored security
solutions, including blockchain-based
systems and advanced threat protection.
These partnerships can help strengthen
the platform’s overall security posture,
enabling gaming companies to stay ahead
of emerging cyber threats.
As the UAE’s gaming industry continues
to grow, the need for robust cybersecurity
measures in B2B gaming platforms
has never been greater. By adopting
blockchain, implementing advanced
encryption and MFA, and continuously
monitoring systems, gaming companies
can safeguard user data and maintain the
integrity of their platforms. Collaboration
with cybersecurity experts further enhances
their ability to address emerging
threats, ensuring a safe and trustworthy
environment for all stakeholders in the
gaming ecosystem.
Feb 2025 / 39
DRIVE TO THE FUTURE
2025 IONIQ 5 N:
ELECTRIFIED PERFORMANCE REDEFINED
260 km/h
Speed
739 Nm
Torque
641 HP
Horse Power
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It revolutionizes performance EVs by blending electrifying
power, cutting-edge technology, and bold, athletic
design. With a high-performance drivetrain, advanced
handling dynamics, and a futuristic interior crafted for
driver-centric comfort, it delivers an unparalleled driving
experience that redefines speed and sophistication.
The 2025 Hyundai Ioniq 5 N is poised to make a significant
impact in the UAE’s automotive market, seamlessly
blending high-performance capabilities with cutting-edge
electric vehicle (EV) technology. This model
represents Hyundai’s commitment to delivering an exhilarating
driving experience without compromising on
sustainability.
At the heart of the Ioniq 5 N lies a dual-motor setup,
collectively producing an impressive 641 horsepower
and 545 lb-ft of torque. This robust powertrain enables
the vehicle to accelerate from 0 to 100 km/h in just over
3.4 seconds, rivaling traditional sports cars. The top
speed is electronically limited to 260 km/h, ensuring
both performance and safety.
The design of the Ioniq 5 N is both functional and striking.
Its aerodynamic profile reduces drag, enhancing efficiency
and stability at high speeds. Distinctive N-specific
design elements, such as a more aggressive front fascia
and unique rear spoiler, not only contribute to its sporty
aesthetics but also improve airflow and downforce.
Driving dynamics have been meticulously engineered
to provide a responsive and engaging experience. The
vehicle features a stiffer chassis and high-performance
brakes, ensuring precise handling and control. Innovative
features like “N e-shift” and “N Active Sound Plus”
simulate traditional gear shifts and engine sounds, offering
a familiar and thrilling sensation for enthusiasts transitioning
to electric mobility.
The suspension system has been fine-tuned to balance
comfort and performance. MacPherson struts at
the front and a multi-link setup at the rear work in harmony
to absorb road imperfections while maintaining agility.
The regenerative braking system not only contributes to
energy efficiency but also provides consistent and reliable
stopping power.
Inside, the Ioniq 5 N offers a spacious and futuristic
cabin. High-quality materials, ergonomic seating, and a
driver-centric layout create an inviting atmosphere. Advanced
infotainment and connectivity options ensure
occupants remain engaged and connected throughout
their journey.
Hyundai envisions the Ioniq 5 N as a catalyst for changing
perceptions about electric vehicles, demonstrating
that sustainability and high performance can coexist. By
integrating innovative technologies with dynamic driving
characteristics, the Ioniq 5 N sets a new benchmark in
the EV segment, appealing to both eco-conscious consumers
and driving enthusiasts in the UAE.
Feb 2025 / 41
FINTECH
OPEN BANKING
IN THE UAE:
UNLOCKING INNOVATION
WITHOUT LOSING TRUST
The financial industry is undergoing a significant shift
with the advent of open banking, a framework that allows
third-party providers access to customer banking
data through secure APIs. This shift is accelerating digital
transformation, fostering financial innovation, enhancing
customer experiences. In the UAE, open banking aligns
with the government’s vision.
Open banking is reshaping the
customer experience by giving
consumers greater control over
their financial data. Traditionally, customers
had limited access to the data held
by banks, but with open banking, they
can now allow third-party providers to
access their information securely. This
transparency enables customers to make
more informed decisions, gain access
to innovative services, and personalise
their financial products.
Financial products such as loans, credit
cards, and insurance can now be customised
based on real-time data. Consumers
can effortlessly compare products
across various providers, streamlining
the decision-making process. For example,
personal finance management
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apps, powered by open banking, can
now help users track spending, suggest
saving habits, and recommend tailored
investment opportunities, offering a more
tailored and efficient approach to managing
finances.
Moreover, open banking supports
faster, more efficient transactions. Payments
can be processed in real-time,
eliminating delays associated with traditional
banking methods. The increase
in the speed and ease of transactions
enhances overall customer satisfaction,
offering a smoother and more responsive
banking experience.
Driving Competition and Innovation
Open banking has given rise to new opportunities
for competition, with financial
institutions and fintech companies now
working together to deliver innovative
products and services. Banks no longer
have the sole authority to offer financial
services; third-party developers can now
introduce fresh solutions that cater to
specific consumer needs. This fosters
a competitive environment where the
best ideas thrive, ultimately benefiting
the customer.
The UAE’s regulatory environment is
crucial to enabling this innovation. The
government has actively supported the
digitalisation of financial services, with
the Central Bank of the UAE developing
frameworks to support open banking
adoption. This includes ensuring the security
of transactions and guaranteeing
that third-party providers meet stringent
standards for consumer protection.
The result is a more diverse range of
financial products, from sophisticated
investment tools to accessible banking
options for underbanked populations.
Startups can introduce cutting-edge
services, such as AI-driven financial
advice or blockchain-based payment
systems, forcing traditional banks to innovate
and offer better customer-centric
services. The proliferation of such
offerings ensures that the UAE remains
at the forefront of financial technology
and services.
Security Challenges and Regulatory
Safeguards
Despite its promise, open banking introduces
several security challenges.
The seamless sharing of financial data
between multiple parties increases the
potential for fraud, data breaches, and
identity theft. This makes it essential to
put robust safeguards in place to ensure
that consumer data is protected
throughout the process.
The UAE government has prioritised
security in its approach to open banking,
with clear regulations governing
how financial institutions and third-party
providers manage consumer data.
This includes the implementation of advanced
encryption methods, multi-factor
authentication, and secure APIs to
ensure that data is only accessed by
authorised entities. Additionally, there
are strict compliance requirements for
data privacy, in line with global standards
such as the EU’s General Data Protection
Regulation (GDPR).
The UAE’s Central Bank is also working
closely with international bodies to ensure
that security protocols and standards
align with global best practices. This
collaboration is crucial to maintaining
the integrity of the financial system,
preventing cyber threats, and building
The UAE is committed
to ensuring that open
banking evolves within
a secure and regulated
framework, fostering
innovation while safeguarding
consumer interests.”
H.E. Abdullah Bin Touq Al Marri,
UAE Minister of Economy
consumer trust in open banking.
Furthermore, the regulatory environment
is designed to prevent abuses of
the open banking framework. Banks and
third-party providers must obtain explicit
consent from customers before accessing
their data, and consumers have the
right to revoke access at any time. This
ensures that customers remain in control
of their financial information and are
protected from any misuse.
The Future of Open Banking in the UAE
As open banking continues to evolve,
the future looks promising for the UAE.
The integration of new technologies,
such as artificial intelligence (AI) and
machine learning, will further enhance
the ability to personalise banking services
and improve decision-making.
These technologies can provide more
accurate financial advice, analyse large
datasets to predict spending patterns,
and help financial institutions create more
customised products.
Additionally, the adoption of blockchain
technology could bring about a more
secure, transparent, and decentralised
banking environment. Blockchain’s ability
to enable secure, real-time transactions
without intermediaries will further streamline
the banking process and enhance
the customer experience. This will be
particularly beneficial for cross-border
payments, reducing the cost and time
associated with international transfers.
The UAE is also positioning itself as
a hub for fintech innovation, attracting
global companies to explore opportunities
in open banking. The government’s
focus on creating a business-friendly
environment and promoting digital financial
services has made the UAE a key
player in the region’s fintech landscape.
Open banking is transforming the financial
sector by enhancing customer
experience, fostering competition, and
driving innovation. However, its success
hinges on robust security frameworks
and regulatory compliance. As the UAE
advances its digital economy, a balanced
approach to innovation and consumer
protection will be essential in shaping
the future of open banking. The country’s
proactive stance on regulation and
security will ensure that open banking
continues to thrive while safeguarding
consumer interests, leading the way in
financial innovation.
Feb 2025 / 43
FINTECH NEWS
Award-Winning Financial
Platform Daleel
Enters UAE
Daleel, the Middle East’s personalized
financial marketplace, has
expanded into the UAE, aiming
to simplify financial decision-making
for consumers. The platform offers
tailored financial products and services,
addressing the region’s $44.4
billion personal financial services market.
The official launch event was held
at Visa’s CEMEA region Market Support
Center in Dubai.
Saudi Fintech JeelPay
Secures $6.6 Million
in Pre-Series A Funding
JeelPay, a Saudi fintech company,
has successfully raised $6.6 million
in Pre-Series A funding to enhance
its financial services. This funding round
highlights the growing interest and
investment in fintech solutions across
the region.
IFZA Partners with
ADIB to Enhance Digital
Banking Services
in the UAE
IFZA has partnered with Abu Dhabi
Islamic Bank (ADIB) to enhance digital
banking services for businesses within
the IFZA ecosystem. This collaboration
aims to provide streamlined access to
banking solutions, particularly for small
and medium-sized enterprises (SMEs),
facilitating easier account openings
and personalized financial support.
The partnership underscores a commitment
to fostering economic growth
and innovation in the UAE, aligning with
the country’s vision to be a leading
business hub.
Checkout.com and
noqodi Collaborate
to Revolutionize Payment
Services in the
UAE
Checkout.com has partnered with
UAE’s noqodi to enhance payment
services in the region. This collaboration
integrates Checkout.com’s
advanced technology with noqodi’s
platform, improving transaction speed,
security, and operational efficiency.
Businesses and government entities
will benefit from faster processing, a
broader range of payment methods, and
enhanced global payment capabilities,
ultimately delivering a smoother experience
for consumers and merchants.
Google Pay Set to Launch in Saudi Arabia by
2025
Google Pay is preparing for its
launch in Saudi Arabia in 2025,
following a significant agreement
with the Saudi Central Bank
(SAMA). This initiative is part of the
Kingdom’s Vision 2030 strategy,
aimed at modernizing the financial
landscape and promoting digital payment
solutions. The integration of
Google Pay into the national payment
system, mada, will offer users a secure
and convenient way to make
payments across various platforms,
including in-store, app, and online
transactions. This move is expected
to bolster the digital payment ecosystem
in Saudi Arabia, reducing reliance
on cash and enhancing the overall
user experience.
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DeepOpinion Wins ADIB’s Generative AI Challenge
DeepOpinion has emerged as the
winner of ADIB’s Generative AI
Challenge, aimed at developing
innovative AI solutions for banking
services. The competition, launched
by ADIB Ventures and DIFC Innovation
Hub, attracted global tech innovators.
DeepOpinion’s winning solu-
tion focuses on automating complex
workflows, enhancing document processing
and customer service. As the
winner, DeepOpinion will collaborate
with ADIB to implement its solutions,
reinforcing ADIB’s commitment to leveraging
AI for operational efficiency
and improved customer experiences.
Mashreq Sells Majority
Stake in NEOPAY for
US$385 Million
Mashreq Bank has announced the
sale of a majority stake in its digital
payment subsidiary, NEOPAY,
for US$385 million to a consortium of
investors led by the UAE-based private
equity firm, Gulf Capital. This strategic
move aims to enhance NEOPAY’s growth
potential and expand its offerings in the
rapidly evolving fintech landscape. The
transaction is expected to accelerate
NEOPAY’s development of innovative
payment solutions and strengthen its
position in the Middle East’s digital
payments market.
Numou Expands
Lending Network to
Simplify SME Financing
in the UAE
Numou has launched a digital
lending platform to enhance
access to financing for SMEs
in the UAE by partnering with various
banks and financial institutions. This
initiative streamlines the application
process, allowing businesses to submit
a single application to multiple
lenders, thereby addressing the challenges
SMEs face in securing timely
funding. The platform aims to increase
transparency and competition, ultimately
supporting the growth of the
SME sector in the UAE.
HashKey Group
Secures In-Principle
Approval for VASP
License in Dubai
HashKey Group has announced
that its subsidiary, HashKey
MENA FZE, has received In-Principle
Approval (IPA) from the Dubai
Virtual Assets Regulatory Authority
(VARA) for a Virtual Asset Service Provider
(VASP) licence. This approval
will enable HashKey to offer a range
of virtual asset services, including
exchange and broker-dealer operations,
in the Middle East, marking a
significant step in its global expansion
strategy.
EC Markets Becomes
Elite Sponsor of iFX
EXPO Dubai 2025
EC Markets has announced its
elite sponsorship of iFX EXPO Dubai
2025, set to take place from
January 14–16, 2025. The event will
showcase EC Markets’ advanced trading
solutions and affiliate programs at
Booth 153. Attendees can participate
in networking opportunities, including
a panel discussion led by Alan Ali on
becoming successful Forex IBs and
affiliates in the MENA region. This
sponsorship underscores EC Markets’
commitment to innovation and education
in the fintech sector.
Feb 2025 / 45
E-COMMERCE
SHIELDING THE
DIGITAL CART:
CYBERSECURITY FOR UAE’S
E-COMMERCE SECTOR
The UAE’s thriving e-commerce sector faces rising cyber
threats. Strengthening cybersecurity is essential to
safeguard digital assets, build customer trust, and meet
strict local regulations. Businesses must prioritise proactive
measures to protect operations and maintain compliance
in an increasingly digital marketplace.
The UAE’s e-commerce market is
expanding rapidly, driven by technological
advancements and a digitally-savvy
consumer base. However,
as businesses embrace digital transformation,
they face the dual challenge of
catering to growing customer demands
while addressing ever-evolving cyber
threats. For business-to-business (B2B)
e-commerce enterprises, prioritising cybersecurity
is not just an operational
necessity but also a strategic imperative.
Robust security measures protect critical
data, maintain customer trust, and
ensure compliance with stringent local
regulations that govern the integrity of
this digital economy.
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Understanding the Regulatory Landscape
The UAE has implemented comprehensive
cybersecurity frameworks designed
to safeguard its digital ecosystem. These
frameworks are vital for ensuring operational
stability and protecting businesses
from cyber risks. Key regulations include:
National Electronic Security Authority
(NESA) Standards: These guidelines
are aimed at enhancing cybersecurity
infrastructure across the UAE, ensuring
businesses adhere to strict security
protocols.
UAE Cybersecurity Strategy 2025: This
strategy focuses on bolstering the nation’s
cyber resilience by promoting
secure systems, fostering innovation,
and mitigating risks in the digital sphere.
Federal Decree-Law No. 46/2021: This
law emphasises secure electronic transactions,
mandating the use of encrypted
systems and digital signatures to ensure
the authenticity and confidentiality of
business communications.
Federal Law No. 15/2020: This regulation
focuses on consumer protection, requiring
businesses to safeguard customer
rights, particularly in the digital domain.
For B2B e-commerce entities, compliance
with these regulations is essential.
Failure to align with these laws can lead
to severe financial penalties, reputational
damage, and operational disruptions.
Businesses must prioritise integrating
these regulatory requirements into their
operations to build secure, trustworthy
platforms.
Cybersecurity Challenges for B2B
E-Commerce
The rise in digital commerce has made
B2B businesses increasingly susceptible
to cyber threats.
The storage and exchange of vast
amounts of sensitive information, including
financial records, client data,
and proprietary business intelligence,
make B2B platforms attractive targets
for hackers.
Cybercriminals often target businesses
with ransomware, encrypting critical data
and demanding payment for its release.
Supply Chain Vulnerabilities: Many B2B
enterprises rely on third-party vendors
for operations. A weak link in the supply
chain can expose businesses to cybersecurity
risks.
Employees or partners, either unintentionally
or maliciously, can compromise
security by mishandling data or falling
prey to phishing scams.
Addressing these challenges requires a
comprehensive and proactive approach
to cybersecurity, tailored to the unique
needs of the B2B e-commerce sector.
Implementing Robust Security Measures
To safeguard digital assets and ensure
seamless operations, B2B businesses
must adopt advanced cybersecurity
strategies:
1. Data Encryption: Encrypt sensitive
data, such as business contracts, transaction
records, and customer information,
during transmission and storage.
Encryption ensures that even if data is
intercepted, it remains inaccessible to
unauthorised individuals.
2. Multi-Factor Authentication (MFA):
MFA adds an extra layer of protection by
requiring users to verify their identities
through multiple factors, such as passwords,
mobile verification, or biometric
scans. This significantly reduces the risk
of unauthorised access to systems.
3. Regular Security Audits: Conduct frequent
security assessments to identify
vulnerabilities in systems, applications,
and networks. Addressing these gaps
proactively minimises exposure to cyber
threats.
Partnering with Cybersecurity Experts
Given the sophisticated nature of modern
cyber threats, many businesses turn
to cybersecurity experts for support.
These professionals offer specialised
services, including:
Penetration Testing: Simulating attacks
to identify vulnerabilities and test the
robustness of security measures.
Vulnerability Assessments: Evaluating
systems to detect and address weaknesses
before they are exploited by
cybercriminals.
Continuous Monitoring: Providing real-time
surveillance of networks and
systems to identify and respond to
threats immediately.
For B2B businesses, partnering with
cybersecurity experts can be particularly
beneficial, as they can offer tailored
solutions that align with regulatory re-
The Ministry of Economy
continues to digitally
transform all services
delivered to individuals,
institutions, companies,
and government entities
with focus on user experience
and accessibility.”
H.E. Abdullah Bin Touq Al Marri,
UAE Minister of Economy
quirements and specific business needs.
The UAE’s thriving e-commerce sector
presents immense opportunities for
B2B businesses. However, the growing
digital landscape also brings heightened
cybersecurity challenges. By aligning with
the UAE’s robust regulatory framework,
adopting advanced security measures,
and fostering a culture of cyber vigilance,
businesses can mitigate risks and build
lasting trust with partners and customers.
Prioritising cybersecurity is not merely
a defensive strategy; it is a competitive
advantage. Proactive measures ensure
compliance with local laws and position
businesses as trusted entities in
an increasingly interconnected digital
economy. By addressing cybersecurity
challenges head-on, B2B enterprises
can contribute to the UAE’s vision of a
secure and prosperous digital future.
Feb 2025 / 47
APP EXPRESS
ZIINA:
TRANSFORMING DIGITAL PAYMENTS IN THE MIDDLE EAST
Ziina, a Dubai-based financial services company, has
introduced a digital wallet that enables users to make
payments using registered phone numbers, eliminating
the need for IBAN or SWIFT codes. This innovative approach
simplifies transactions, making them more accessible and
user-friendly. The app is available on both Android and iOS
platforms, catering to a wide range of users.
In September 2024, Ziina secured USD 22 million in a Series
A funding round, led by US-based Altos Ventures, with
participation from Fintech Collective, Avenir Growth, Activant
Capital, Y Combinator, FJ Labs, MEVP, and Jabbar Internet
Group. This significant investment aims to expand Ziina’s
services beyond a payment solution to providing end-to-end
financial services for businesses and consumers.
Ziina’s digital wallet has been recognised for its design
and functionality, winning the UX Design Award in 2021. The
app’s design is inspired by local culture and architecture,
blending traditional elements with cutting-edge technology
to create a user-friendly experience.
Ziina’s innovative digital wallet is transforming the way payments
are made in the Middle East. By simplifying transactions
and expanding its services, Ziina is making financial services
more accessible and efficient for users across the region.
NEFSY:
REVOLUTIONISING FOOD AID WITH EVERY MEAL
ORDERED IN DUBAI
Nefsy, a Dubai-based meal-donation app, enables users
to contribute to global food aid efforts with every
order placed at participating restaurants in Dubai. By
dining at partner establishments, users automatically donate
meals to those in need worldwide. The app partners with
organizations like Emirates Red Crescent to ensure food
reaches those in need.
In April 2020, Nefsy launched an initiative to feed people in
need amidst the COVID-19 pandemic. The app supported the
Fund of the UAE, Homeland of Humanity, under the Emirates
Red Crescent. For a donation of AED12 through the Nefsy
app, two people in need affected by the global pandemic
both nationally and internationally received a free meal.
Nefsy’s mission is to help everyone who chooses to dine-in,
feed another person at no extra cost so we can end hunger
worldwide. The platform has introduced a new way of helping
back and encourages as many people as possible to get
involved to feed one person here in the UAE nationally and
one internationally.
Nefsy’s innovative approach to meal donations allows
consumers to make a positive impact on global food aid efforts
effortlessly. By dining at participating restaurants, users
contribute to feeding those in need worldwide, embodying
the spirit of community and compassion.
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SOCIOPAY:
TRANSFORMING CASHBACK INTO CHARITY IN THE UAE
SocioPay, a Dubai-based digital wallet app, enables users
to automatically donate a portion of their cashback
rewards to charities when shopping at participating
merchants in the UAE. By dining at partner establishments,
users can choose to donate 50% or 100% of their cashback
to organizations like Dubai Cares and Al Jalila Foundation,
promoting a culture of giving with every purchase.
Launched in May 2021, SocioPay allows users to link any
payment method (card or wallet) for cashless and contactless
payments at retail outlets, including restaurants, supermarkets,
pharmacies, and clinics. The app offers cashback
offers that can be explored within the app, and users can
choose to donate a percentage of their cashback to a charity
of their choice.
SocioPay’s mission is to make charitable giving a daily
habit through everyday payments. By integrating payment
technology, SocioPay transforms the way local businesses
create philanthropic value for society. Every transaction a
customer makes now has a sustainable social impact, thanks
to the generous retail partners.
SocioPay’s innovative approach to digital payments allows
consumers to make a positive impact on global food aid efforts
effortlessly. By dining at participating restaurants, users
contribute to feeding those in need worldwide, embodying
the spirit of community and compassion.
YALLAMARKET:
TRANSFORMING GROCERY SHOPPING IN THE UAE
Established in 2021 and based in Dubai, is an innovative
online grocery delivery service revolutionising the shopping
experience in the United Arab Emirates. The platform
offers a comprehensive selection of products, including
fresh produce, pantry staples, and household essentials, all
accessible through a user-friendly mobile application.
In the past year, YallaMarket has expanded its operations
within the UAE, enhancing its delivery capabilities to meet
the growing demand for quick and efficient grocery services.
The company has introduced features such as express delivery,
ensuring that customers receive their orders promptly,
and a diverse range of payment options, including cash on
delivery and digital wallets.
YallaMarket’s innovative approach to grocery shopping
addresses the increasing consumer preference for convenience
and speed. By leveraging advanced logistics and
technology, the platform provides a seamless shopping experience,
allowing users to order groceries from the comfort
of their homes or offices. This model not only saves time but
also supports local businesses by sourcing products from
regional suppliers.
YallaMarket’s commitment to innovation and customer
satisfaction has positioned it as a leader in the UAE’s online
grocery delivery sector. Its rapid growth and expansion reflect
the company’s dedication to meeting the evolving needs of
consumers, offering a convenient and efficient solution for
everyday shopping.
Feb 2025 / 49
ROBOTICS
THE RISE OF COBOTS:
ADDRESSING CYBERSECURITY
RISKS IN HUMAN-ROBOT
COLLABORATION
Collaborative robots (cobots) are reshaping industries
by working alongside humans, enhancing efficiency, and
productivity. However, their reliance on interconnected
systems and IoT connectivity exposes them to cyber
threats. From hacking and data breaches to operational
disruptions, addressing these risks is crucial to ensure
workplace safety, data security, and uninterrupted operations.
Collaborative robots (cobots) are
transforming industries by working
alongside humans, enhancing
productivity, precision, and efficiency.
Unlike traditional industrial robots, cobots
are designed to share workspace
with human workers, making them an
indispensable part of various sectors.
However, this close integration comes
with unique cybersecurity vulnerabilities
that need urgent attention. As cobots
rely on interconnected systems, regular
software updates, and extensive data
collection, they become potential targets
for cyberattacks. Addressing these
vulnerabilities is crucial to ensuring operational
continuity, safety, and data
security across industries.
50 \ Feb 2025
Cybersecurity Threats to Cobots
Cobots face several cybersecurity
threats that exploit their technological
architecture. One significant risk is remote
hacking. Due to their reliance on
the Internet of Things (IoT) connectivity,
cobots are vulnerable to remote attacks.
Cybercriminals can gain access to these
robots, manipulate their functions, or disrupt
operations entirely. In some cases,
attackers could make a cobot perform
unsafe actions, posing a serious risk
to human workers in the vicinity. This
highlights the need for robust security
systems to safeguard cobots from remote
intrusion.
Cobots operate in open or semi-secured
environments, making them susceptible
to physical manipulation by
malicious actors. If an attacker gains
access to a cobot’s hardware, they
could bypass safety protocols, altering
the cobot’s functions and creating
hazardous conditions.
Moreover, cobots are at risk of supply
chain attacks. Many cobots are built using
components sourced from third-party
suppliers, which introduces the potential
for malicious software to be embedded
during manufacturing or distribution. This
could lead to operational disruptions, and
in some cases, attackers may be able
to create a backdoor into the system,
allowing for undetected cyberattacks.
The Implications of Cybersecurity
Threats
Data breaches also present a significant
threat to cobots. These robots collect
and process vast amounts of operational
and personal data, and if not adequately
protected, this information could be
accessed or exploited by unauthorised
entities. The exposure of sensitive data
not only threatens privacy but also can
result in regulatory consequences, such
as fines or legal action. Therefore, it is
essential to implement strong data security
protocols to prevent data breaches
and mitigate the potential fallout.
The implications of cybersecurity
threats involving cobots are far-reaching.
A compromised cobot can pose serious
human safety risks. Since these robots
work in close proximity to human workers,
any breach of their systems could
lead to accidents or injuries if they malfunction
or perform unintended actions.
Additionally, cyberattacks can disrupt
operations, causing production delays,
financial losses, and damage to timelines,
particularly in industries that rely
on continuous workflows like automotive
or electronics manufacturing.
A successful attack on cobots can
also damage a company’s reputation.
If the breach results in public safety
incidents or significant data loss, the
company could suffer long-term trust
issues with clients, partners, and consumers.
The reputational damage could
outweigh the immediate financial impact,
making cybersecurity a top priority for
organisations that deploy cobots.
Furthermore, organisations may face
legal implications following a cybersecurity
incident. Data protection regulations
and workplace safety laws could impose
penalties if companies are found negligent
in safeguarding their cobots and the
data they handle. Legal repercussions
could extend to the loss of intellectual
property, further exacerbating the consequences
of a cyberattack.
Strategies to Mitigate Cyber Risks
One of the first steps is to ensure a
secure network design. Cobots should
operate within isolated networks protected
by robust firewalls and intrusion
detection systems. By limiting connectivity
to external networks, organisations
reduce their exposure to cyberattacks.
Encryption and multi-factor authentication
should be implemented to secure data
transmission and prevent unauthorised
access to critical functions.
Regular software updates and patches
are also crucial for maintaining cybersecurity
in cobots. Outdated software can
leave vulnerabilities open for exploitation,
so organisations must ensure that all
cobots receive timely updates sourced
from verified providers. This proactive
approach helps to protect against emerging
threats and safeguard the integrity
of the systems.
Physical security measures should
not be overlooked. Cobots should be
placed in environments where access
is restricted, and any physical manipulation
is deterred by locks, cameras,
and access control systems. Periodic
inspections are necessary to ensure the
integrity of hardware components and
prevent tampering.
In addition, real-time monitoring tools
can help detect anomalies in cobot behaviour.
Unusual movements or deviations
from programmed actions should
be immediately flagged and investigated
to prevent potential cyberattacks. These
monitoring systems can serve as an early
warning system, allowing operators to
thetechnologyexpress.com
As we advance in automation
and robotics, ensuring
that collaborative
robots are protected
against cybersecurity
risks is essential to
maintaining the safety
and efficiency of our
industries.”
H.E. Omar Sultan Al Olama,
UAE Minister of Artificial Intelligence
take swift action in response to a detected
threat.
Organisations should also work closely
with suppliers to ensure that all components
used in cobot manufacturing meet
cybersecurity standards. Regular audits
of the supply chain can help identify and
address any vulnerabilities before they
become significant threats.
In conclusion, while collaborative robots
(cobots) offer numerous benefits
to industries, they also introduce significant
cybersecurity challenges. The
risks associated with remote hacking,
physical tampering, and supply chain
vulnerabilities require a comprehensive
approach to protect human workers,
maintain operational continuity, and safeguard
sensitive data. By implementing
robust security measures, including
secure network designs, regular software
updates, and employee training,
organisations can mitigate these risks
and safely integrate cobots into their
operations.
Feb 2025 / 51
INVESTMENT NEWS
KKR and Gulf Data Hub Commit Over $5 Billion
to Expand Middle East Data Centre Capacity
KKR, a leading global investment
firm, has partnered with Gulf
Data Hub (GDH) to invest over
$5 billion in expanding data centre capacity
across the UAE and the Middle
East. This strategic investment aims
to meet the rising demand for hyper-
scale data centres driven by advancements
in artificial intelligence and digital
transformation. The partnership
underscores the UAE’s commitment
to enhancing its digital infrastructure
and AI capabilities.
Wio Invest and Lunate
Collaborate to Offer
Automated ETF Purchases
in the UAE
Wio Invest, a digital investment
platform, has partnered with
Lunate, an Abu Dhabi-based
alternative investment manager and
ETF provider, to introduce automated
investment options for UAE investors.
This collaboration enables users to set
up recurring orders for Lunate’s Chimera
ETFs, facilitating weekly or monthly
purchases in UAE Dirhams. The ETFs
provide exposure to local, regional,
and global markets, covering ten stock
markets, two fixed-income products, and
multiple equity markets. This initiative
aims to empower investors to diversify
their portfolios and build wealth more
effectively.
GCC’s Strategic Role
in Sustainable Investment
Highlighted at
Davos 2025
At the World Economic Forum
(WEF) 2025, the Gulf Cooperation
Council (GCC) is poised
to reinforce its position as a premier
investment destination. The region’s
commitment to diversification, innovation,
and sustainability is expected
to attract global investors seeking opportunities
in emerging markets. Discussions
at the WEF will focus on the
GCC’s role in shaping a sustainable future,
benefiting both local populations
and the international community.
Dubai Investments
Unveils Asayel Avenue
at Mirdif Hills
with AED 400 Million
Investment
Dubai Investments has launched
Asayel Avenue, a premium residential
cluster within its Mirdif Hills
development, with a total investment
of AED 400 million. The project, set to
commence construction in Q2 2025 and
complete by Q2 2027, will feature 193
thoughtfully designed 1, 2, and 3-bedroom
apartments. These residences aim
to offer a blend of luxury, functionality,
and community-focused living, setting
new standards for urban living in Dubai.
Investors Earn Record
AED 60 Billion in
Dubai’s Resale Property
Market
In 2024, Dubai’s resale property market
achieved unprecedented success,
with investors earning nearly AED
60 billion in capital gains. This marks a
34% increase from the previous year
and a 1,300% growth over the past five
years. Key areas like Palm Jumeirah,
Dubai Marina, and Dubai Hills Estate led
in capital appreciation, highlighting the
city’s robust real estate sector.
52 \ Feb 2025
thetechnologyexpress.com
Saudi Arabia Leads
MENA Venture Capital
Funding with $750
Million in 2024
In 2024, Saudi Arabia emerged as the
top destination for venture capital investments
in the Middle East and North
Africa (MENA) region, securing $750
million, which accounts for approximately
40% of the total regional funding. This
marks a 44% year-over-year decline, yet
the kingdom’s share of MENA’s venture
capital funding increased from 38% in
the first half of 2023 to 54% in the first
half of 2024.
Lulu Retail Holdings Debuts on ADX Following
Record-Breaking IPO
Lulu Retail Holdings PLC, a leading
hypermarket chain in the Middle
East, commenced trading on the
Abu Dhabi Securities Exchange (ADX)
on November 14, 2024, following its
successful initial public offering (IPO).
The IPO raised AED 6.32 billion (approximately
$1.72 billion), marking it
as the largest offering in the UAE for
2024. The offering saw aggregate demand
exceeding AED 135 billion from
local, regional, and international investors,
setting a record for non-government
UAE IPOs over the past decade.
The IPO was oversubscribed more
than 25 times across all tranches, excluding
cornerstone investors.
UAE Startup Funding
Projected to Reach $2
Billion by 2024
The UAE’s startup ecosystem is
experiencing significant growth,
with venture capital and private
equity funding projected to exceed
$2 billion by the end of 2024, marking
a more than threefold increase from
previous years. This surge is driven
by a robust entrepreneurial spirit and
substantial government support, positioning
the UAE as a leading hub for
innovation and investment in the Middle
East.
UAE Leads Arab
Nations as Top Investment
Destination
The UAE has been recognised as
the most attractive destination
for investment and business in
the Arab world, particularly in the automotive
sector. According to the Arab
Investment and Export Credit Guarantee
Corporation (Dhaman), the UAE’s
automotive industry attracted 184
foreign projects valued at over $25
billion, creating more than 102,000
jobs between January 2003 and October
2024. Notably, in 2024, the UAE
topped the Arab list for investment
attractiveness, followed by Saudi Arabia,
Qatar, Kuwait, Oman, and Bahrain.
UAE Economy Projected
to Grow by 4%
in 2025, Says World
Bank
The World Bank forecasts the
UAE’s economy to expand by
4% in 2025, slightly up from
3.9% in 2024. This growth is attributed
to robust non-oil sectors and a
recovery in oil production. The UAE’s
strategic diversification efforts and resilient
economic policies are expected
to sustain this positive trajectory,
reinforcing its position as a leading
economic hub in the Middle East.
Feb 2025 / 53
STARTUPS
SCALING SECURELY:
HOW STARTUPS CAN OUTPACE
COMPETITION WITHOUT CYBER
RISKS
The UAE’s startup ecosystem offers vast opportunities,
but thriving in a competitive market requires effective
strategies. By leveraging networking, embracing technological
innovation, forming strategic partnerships, and
fostering adaptability, startups can differentiate themselves
and secure long-term growth in the dynamic UAE
business landscape.
The United Arab Emirates (UAE) has
become a thriving hub for startups,
offering advanced infrastructure, a
robust economy, and government policies
that foster entrepreneurship. While
the startup ecosystem is flourishing,
competition in the B2B sector is fierce,
with both local and international players
vying for market share. To succeed in
this dynamic market, startups must focus
on innovation, build strategic partnerships,
and adapt to changing consumer
demands and regulations.
Networking: A Key Growth Strategy
Networking plays a crucial role in the
UAE’s business development landscape.
The country hosts numerous
industry-specific events, expos, and
conferences where startups can con-
54 \ Feb 2025
nect with potential partners, clients, and
investors. High-profile gatherings such
as GITEX Global and the Step Conference
offer valuable platforms for startups to
gain visibility and establish connections.
Moreover, the UAE is home to various
business councils and coworking spaces
that provide startups with collaborative
environments and mentorship opportunities.
For example, the RAKEZ Compass
Coworking Centre in Ras Al Khaimah offers
workspace, networking events, and
access to resources. Additionally, spaces
like Dubai Internet City and Abu Dhabi’s
Hub71 support startups with networking,
funding, and partnerships. By actively
engaging in these platforms, startups can
build relationships that lead to growth
opportunities.
Embracing Technological Advancements
Startups in the UAE must leverage technology
to stay competitive. The UAE
government has made substantial investments
in technological innovation,
offering an environment conducive to
growth. Initiatives like the Dubai Future
Foundation and Smart Dubai create
opportunities for startups to access
cutting-edge tools and infrastructure.
Technological adoption enables startups
to optimize operations and expand
their reach. For example, The Cloud, a
B2B2C cloud kitchen startup, has harnessed
technology to streamline services
and connect with a broader audience.
Similarly, Sarwa, a fintech platform, uses
AI and data analytics to provide personalized
investment solutions. By integrating
technology into their operations, startups
can improve efficiency, enhance
customer experience, and differentiate
themselves from competitors.
Strategic Partnerships for Growth
Strategic partnerships are essential for
startups looking to expand their market
presence. Collaborations with local
businesses can provide startups with
valuable market insights and a network
of established contacts. Partnerships
with larger organizations, on the other
hand, can offer funding, expertise, and
distribution channels.
For instance, Moglix, a B2B e-commerce
platform, expanded into the UAE
by partnering with local enterprises, enhancing
its supply chain operations and
gaining a strong foothold in the region.
Similarly, Kitopi, a managed cloud kitchen
platform, has collaborated with several
restaurants and food delivery services
to scale operations. By forming the right
partnerships, startups can accelerate
their growth and build credibility in a
competitive market.
Innovation and Adaptability: Key to
Success
The UAE’s competitive landscape demands
that startups continuously innovate
and adapt to changing market
conditions. Those who develop unique
value propositions and adjust their offerings
to meet emerging needs are more
likely to succeed.
For example, MeatoDoor, a B2B meat
trading platform, has used technology
to address inefficiencies in the traditional
meat industry and streamline its
supply chain. Additionally, Pure Harvest
Smart Farms has combined innovative
technology and sustainable practices to
produce high-quality crops in challenging
conditions. Startups that innovate and
stay adaptable will be better positioned
to stay ahead of competitors and deliver
long-term value.
Regulatory Framework and Compliance
Startups in the UAE must also navigate
the regulatory landscape. While the country
offers a business-friendly environment,
adherence to local regulations is
critical to avoid legal complications. The
UAE’s regulatory framework is designed
to facilitate entrepreneurship while maintaining
transparency and accountability.
For example, the UAE’s Commercial
Companies Law (Federal Law No. 2 of
2015) outlines the requirements for company
formation and operations. Additionally,
startups in sectors like technology
and e-commerce must comply with data
protection regulations such as the UAE
Personal Data Protection Law (PDPL),
which governs data collection, processing,
and usage. By understanding and
adhering to these regulations, startups
can avoid penalties, build consumer trust,
and ensure smooth business operations.
The UAE government also offers programs
like the National Programme for
Small and Medium Enterprises (SMEs),
which provides startups with guidance
on compliance, access to funding, and
strategies for market entry. These programs
help startups navigate the legal
landscape and maximize their growth
potential.
Navigating Challenges in a Competitive
Market
Despite the many opportunities, startups
thetechnologyexpress.com
We have also been keen
to enhance an environment
conducive to innovation
and investment,
and encourage entrepreneurs
to establish startup
companies.”
H.E. Abdullah Bin Touq Al Marri,
UAE Minister of Economy
in the UAE face challenges such as high
competition, rising operational costs, and
the need to differentiate themselves in
a crowded market. To overcome these
challenges, startups should:
• Understand consumer needs and tailor
products or services accordingly.
• Manage operations efficiently to reduce
costs while maintaining quality.
Build Strong Branding and Marketing
Strategies: Focus on digital marketing
to increase visibility and customer engagement.
The UAE presents a vibrant and dynamic
environment for startups. By leveraging
networking opportunities, embracing
technological advancements, forming
strategic partnerships, and complying
with local regulations, startups can thrive
in this competitive ecosystem. With the
right strategies in place, startups can
overcome challenges and capitalize on
the diverse opportunities offered by the
UAE’s robust economy, positioning themselves
for long-term success.
Feb 2025 / 55
STARTUP Spotlight
HELPDESK
FOUNDED BY MOHAMMED AL-SABAGH AND MOHAMMED AL MAAWALI
ESTABLISHED IN 2024
Established in 2024, Helpdesk is
an on-demand assistance platform
designed to bridge the gap
between AI-driven automation and human
expertise. Unlike search engines and AI
chatbots that require precise queries,
Helpdesk offers instant, real-time support
through live audio and video calls,
allowing users to visually demonstrate
their problems while skilled helpers
provide step-by-step guidance for ac-
curate solutions. Instead of spending
hours scrolling through online forums
or struggling with vague AI-generated
answers, users receive direct, human-led
solutions in minutes.
A key differentiator of Helpdesk is its
geolocation-based helper matching, ensuring
users receive regionally relevant
advice tailored to local standards and
cultural nuances. Whether troubleshooting
tech issues, navigating home repairs,
or understanding complex educational
concepts, this location-aware approach
guarantees that the guidance provided
is not just accurate but also practical.
Many solutions—such as fixing electrical
appliances, handling software compatibility
issues, or understanding local tax
regulations—differ across regions. By
connecting users with helpers who are
familiar with their specific environment,
Helpdesk eliminates the one-size-fits-all
approach of traditional AI tools.
Helpdesk also prioritizes security
and quality assurance. Every session
is recorded, and a detailed solution
summary is automatically saved, eliminating
the need for repeated assistance
and creating a personalized knowledge
base for each user. This ensures that
users can revisit past solutions without
needing to book another call. The
platform’s expert verification process
guarantees that helpers are qualified to
provide assistance in their respective
fields, offering users a level of trust and
accuracy that AI-based platforms simply
cannot replicate.
At launch, Helpdesk will support four
key service areas: basic tech support,
DIY assistance, education, and live translation,
with plans to expand into legal
consultations, mental health support,
corporate customer service, and even
on-demand government services. The
platform was founded by Mohammed
Al-Sabagh and Mohammed Al Maawali,
both of whom bring decades of expertise
in business, engineering, and regulatory
affairs to this groundbreaking venture.
Their vision is to revolutionize digital
assistance by prioritizing human intelligence
over AI automation, ensuring
that people connect with real experts
who understand their unique problems
in ways AI cannot replicate.
With a beta launch in April and a full
rollout in May, Helpdesk is set to transform
how people access knowledge,
solve problems, and connect with experts—anytime,
anywhere. By offering
instant, reliable, and culturally relevant
solutions, it is not just an assistance platform
but a revolution in problem-solving,
making expert guidance as accessible
as a phone call.
56 \ Feb 2025
thetechnologyexpress.com
KATIM
ACTING CEO, SHAZ KHAN
ESTABLISHED IN 2019
Based in Abu Dhabi, Digital14, now
KATIM is a prominent player in the
cybersecurity and digital transformation
sectors, providing cutting-edge
solutions to both government and private
sector clients. The company’s mission
is to strengthen cyber resilience and
empower organisations with secure
communication tools and transformative
strategies. Its services are designed to
address the increasing complexity of
digital threats while facilitating seamless
innovation.
One of its most notable innovations
is its ultra-secure communication and
collaboration tools which offers security
and data protection. The platform is
specifically designed to protect sensitive
data, ensuring end-to-end encryption
and robust security for users. By integrating
advanced technologies, KATIM
helps organisations navigate digital challenges,
ensuring their operations remain
secure and resilient in an evolving threat
landscape.
KATIM also plays a pivotal role in
enabling digital transformation across
industries, offering strategic guidance
and tailored solutions that support businesses
in adopting new technologies
safely and effectively.
KATIM stands as a cornerstone of the
UAE’s cybersecurity and digital transformation
efforts. With its innovative
solutions and a steadfast commitment
to enhancing cyber resilience, the company
continues to drive progress and
security for organisations across the
nation.
Established in 2019 by Rami El Malak
and Mossab Hussein, SpiderSilk
operates as a cybersecurity firm
based in Dubai, focusing on artificial intelligence-driven
cyber defense solutions.
The organization seeks to overcome the
shortcomings of conventional cybersecurity
products by implementing continuous
exposure detection technologies,
which facilitate proactive identification
and mitigation of cyber threats faced by
various organizations.
In November 2023, SpiderSilk successfully
acquired $9 million in funding,
led by Wa’ed Ventures, with contributions
from STV and Global Ventures. The
primary objective of this investment is
to extend SpiderSilk’s operations into
Saudi Arabia, which includes plans to
relocate the company’s headquarters
to the kingdom.
The innovative methodologies adopted
by SpiderSilk have garnered interest from
global corporate giants, resulting in the
establishment of significant partnerships.
Earlier in 2023, SpiderSilk entered into a
five-year agreement with Unisys to deliver
Managed Security Service Provider
(MSSP) services, thereby strengthening
the cybersecurity measures available
to enterprises.
SpiderSilk’s dedication to the enhancement
of cybersecurity through AI-driven
solutions positions the company as an
influential participant in the technological
landscape of the Middle East. The
recent financial backing and strategic
alliances reflect the company’s capacity
for considerable growth and influence
within the cybersecurity industry.
SPIDERSILK
FOUNDED BY RAMI EL MALAK AND
MOSSAB HUSSEIN
ESTABLISHED IN 2019
Feb 2025 / 57
SMART CITIES
THE INTELLIGENT
URBAN GRID:
CYBERSECURITY IMPERATIVES
FOR THE IOT-POWERED CITY
Smart cities, powered by the Internet of Things (IoT), are
reshaping urban environments by enhancing efficiency,
sustainability, and overall quality of life. IoT integration
enables cities to optimise resource management, public
services, and infrastructure, while providing businesses
with valuable, data-driven insights to refine operations,
improve customer experiences, and shape forward-thinking
strategies.
The concept of smart cities is no
longer just a futuristic vision; it is
rapidly becoming a reality in urban
areas across the globe. As populations
continue to grow, cities are faced with
increasing demands on resources, infrastructure,
and services. In response
to these challenges, the integration of
the Internet of Things (IoT) has emerged
as a transformative solution, helping to
improve the efficiency, sustainability,
and quality of life in urban spaces. By
leveraging IoT technologies, smart cities
enable the collection, analysis, and utilisation
of vast amounts of data, which,
in turn, can foster intelligent business
strategies that benefit both citizens and
businesses alike.
58 \ Feb 2025
The Foundation of Smart Cities: IoT
Integration
IoT, at its core, involves the connection
of devices, sensors, and systems to the
internet, allowing them to exchange data
and automate processes. In the context
of smart cities, IoT serves as the backbone
for creating connected environments.
This network of interconnected
devices enables real-time monitoring and
control of various urban systems such
as traffic management, waste disposal,
energy usage, and public safety.
For businesses operating in smart
cities, IoT provides the opportunity to
tap into a wealth of data that can be
analysed to gain insights into consumer
behaviour, operational efficiency, and
market trends. This data-driven approach
allows businesses to develop more targeted
products, services, and strategies,
thereby improving customer satisfaction
and driving growth.
IoT in Action: Transforming Urban
Systems
One of the most visible examples of
IoT’s impact on smart cities is in the
management of traffic and transportation.
Sensors embedded in roads and
vehicles can monitor traffic flow in real
time, providing valuable information
to city authorities. This data can be
used to adjust traffic signals, reduce
congestion, and optimise public transportation
schedules. For businesses in
the transportation sector, this means
better route planning, fuel savings, and
improved customer service through more
predictable arrival times.
Similarly, IoT plays a crucial role in
the efficient management of resources.
Smart grids, for instance, use IoT
sensors to monitor energy consumption
and optimise the distribution of electricity.
By offering businesses the ability
to track energy use and reduce waste,
IoT helps improve sustainability while
lowering operational costs.
Waste management is another area
where IoT has brought about significant
improvements. IoT-enabled waste bins
equipped with sensors can monitor the
level of waste and transmit data to waste
collection services, allowing them to
optimise routes and schedules. This
reduces fuel consumption, minimises
traffic, and leads to more efficient waste
management. For businesses involved in
waste management or other environmental
services, IoT enables the automation
of processes, reducing operational costs
while enhancing service delivery.
Enhancing Business Strategies through
IoT Data
The data collected through IoT systems
is invaluable to businesses looking to
optimise their operations and strategies.
For retail businesses, for example, IoT
sensors embedded in stores can monitor
customer behaviour, tracking foot traffic,
dwell times, and product interactions.
This information can be used to improve
store layouts, optimise staffing, and tailor
marketing efforts to increase customer
engagement and sales.
In addition, the advent of smart homes,
which utilise IoT devices to control everything
from lighting to security, opens up
new business opportunities. Companies
involved in smart home technologies,
including security systems, appliances,
and energy management, can offer innovative
products and services that cater
to the growing demand for convenience
and energy efficiency in urban areas.
IoT also facilitates the growth of data-driven
business models, enabling
companies to offer subscription-based
services, on-demand products, and personalised
solutions.
Overcoming Challenges to IoT Integration
While the benefits of IoT in smart cities
are clear, the widespread integration of
IoT technologies comes with its own set
of challenges. Data security and privacy
concerns are top priorities for both city
authorities and businesses. With vast
amounts of personal and sensitive data
being collected through IoT devices,
ensuring robust cybersecurity measures
and compliance with privacy regulations
is critical to maintaining public trust and
preventing data breaches.
Additionally, the interoperability of
IoT devices remains a challenge. With
different manufacturers and platforms
offering their own IoT solutions, ensuring
seamless communication between devices
is vital for the smooth functioning
of smart cities. Standardisation of protocols
and systems will be necessary
to overcome this hurdle and allow for
greater collaboration across sectors.
Another significant challenge is the
initial cost of implementing IoT infrastructure.
While the long-term benefits
are undeniable, the upfront investment
in IoT-enabled devices, sensors, and
connectivity can be substantial. However,
as IoT technologies continue to
thetechnologyexpress.com
the integration of IoT
technologies in our
urban infrastructure is
crucial in enhancing the
efficiency and sustainability
of our cities. IoT
will play a pivotal role
in shaping smarter, more
resilient communities.”
H.E. Dr. Sultan Bin Ahmed Al Jaber,
UAE Minister of Industry and Advanced
Technology
mature and become more affordable,
the cost of adoption is expected to decrease,
making it more accessible for
businesses of all sizes.
IoT and the Future of Business in Smart
Cities
The continued development of smart
cities, powered by IoT, will undoubtedly
transform the business landscape
in urban areas. By enabling better decision-making,
optimising operations, and
fostering innovation, IoT helps businesses
stay competitive in an increasingly
connected world. Moreover, as smart
cities evolve, there will be new opportunities
for businesses to collaborate
with governments, technology providers,
and other stakeholders to create
innovative solutions that address urban
challenges and improve the quality of
life for residents.
Feb 2025 / 59
SMART HOME TECH
SUSTAINABLE
INNOVATION:
HOW SMART HOME TECH IS
RESHAPING ENERGY EFFICIENCY
As the UAE accelerates its sustainability goals, smart home
technology is emerging as a key driver of eco-friendly
living. From AI-powered energy management systems to
intelligent appliances that optimise power consumption,
innovative solutions are reshaping homes. This article
explores how brands like Schneider Electric, Siemens,
and Huawei are enabling businesses and consumers to
reduce their carbon footprint while enhancing efficiency.
As the United Arab Emirates (UAE)
advances its sustainability objectives,
integrating smart home technologies
has become a pivotal strategy.
These innovations not only enhance
energy efficiency but also significantly
reduce carbon footprints. This article
examines how energy management systems,
smart appliances, and industry
leaders like Schneider Electric, Siemens,
and Huawei are driving sustainable living
in the UAE.
Energy Management Systems (EMS):
Optimising Energy Consumption
Energy Management Systems (EMS)
are integral to smart homes, enabling
real-time monitoring and control of en-
60 \ Feb 2025
ergy usage. By analysing consumption
patterns, EMS can automate adjustments
to optimise energy efficiency.
Sustainability is part of
the UAE DNA, and a legacy
that continues to guide
our path with clear
vision and objectives.”
H.E. Dr. Amna bint Abdullah Al Dahak
Al Shamsi,
UAE’s Minister of Climate Change and
Environment
Key Features of EMS:
1. Real-Time Monitoring: Provides insights
into energy consumption, allowing
homeowners to identify and address
inefficiencies.
2. Automation: Adjusts settings automatically—such
as regulating heating, cooling,
and lighting—to conserve energy.
3. Integration with Renewable Sources:
Facilitates the use of solar panels
and other renewable energy sources,
promoting sustainable living.
4. Predictive Analysis: Utilises AI to forecast
energy needs, enabling proactive
management and further reducing waste.
Smart Appliances: Enhancing Efficiency
and Sustainability
Smart appliances are designed to operate
efficiently, adapting to user habits and
environmental conditions to minimise
energy consumption.
Use Cases of Energy-Efficient Smart
Appliances:
Smart Thermostats devices like the Nest
Thermostat learn user preferences and
adjust heating and cooling systems accordingly,
leading to significant energy
savings.
Intelligent Lighting Systems like LED
lighting connected to smart home networks
can be programmed to adjust
based on time of day or occupancy,
reducing unnecessary energy usage.
Smart Refrigerators monitor temperature
and usage patterns, ensuring food
stays fresh without consuming excess
power.
Advanced Washing Machines and Dishwashers
can adjust water temperature
and cycle time based on the load size,
saving both water and electricity.
Industry Leaders Driving Sustainable
Smart Homes
Companies like Schneider Electric, Siemens,
and Huawei are at the forefront
of integrating smart technologies into
homes, offering solutions that enhance
energy efficiency and sustainability.
Schneider Electric provides comprehensive
smart home solutions, assisting
builders in creating net-zero homes.
Their offerings include energy-efficient
designs, passive heating and cooling
systems, and recyclable building materials.
They also support home builders in
differentiating their residential projects
by integrating innovative technologies.
Siemens offers smart home solutions
that focus on energy management and
automation. Their technologies enable
homeowners to monitor and control energy
usage, contributing to reduced carbon
footprints. Siemens’ commitment
to sustainability is evident in their development
of energy-efficient products
and solutions.
Huawei’s smart home platform, HiLink,
connects various devices, allowing
for seamless energy management. Their
collaboration with UAE real estate developers
has led to the creation of smart
communities that prioritise energy efficiency,
integrating solar power systems
and smart grids to manage consumption.
Trends in Smart Home Technology in
the UAE
The UAE is experiencing a surge in smart
thetechnologyexpress.com
home adoption, driven by a tech-savvy
population and a strong commitment to
sustainability.
1. Home Automation: The integration of
voice assistants and automated systems
allows homeowners to control multiple
devices with ease, reducing energy
consumption without compromising
on comfort.
2. Carbon Footprint Tracking: Startups
like Ecoligo and Carbon Track are
emerging in the UAE, helping consumers
monitor and reduce their carbon
footprints through smart technology.
These services help homeowners make
informed decisions about their energy
consumption.
3. Integration with Smart Cities: As the
UAE invests in the development of smart
cities, there is an increasing trend of
integrating individual smart homes into
larger, city-wide energy grids. This allows
for more efficient energy distribution and
further reductions in overall energy use.
Benefits of Smart Homes in the UAE
Context
The UAE’s unique climate presents challenges
for energy efficiency, with hot
summers and high electricity demand.
However, the benefits of smart home
technologies in this context are clear.
Integrating smart systems that optimise
usage can significantly reduce
household energy demand and reliance
on non-renewable resources.
Energy-efficient homes reduce utility
bills, especially with the UAE’s energy
prices and subsidies. Smart appliances
and EMS systems help homeowners
manage these costs effectively.
Smart homes align with government
initiatives to reduce carbon emissions
and increase energy independence.
Businesses incorporating these technologies
are better positioned to meet
regulatory requirements and contribute
to national sustainability targets.
Smart home technologies are paving
the way for a more sustainable future
in the UAE. By reducing energy consumption,
optimising resources, and
minimising carbon footprints, these
technologies offer immense potential
for both consumers and businesses. As
the UAE continues to prioritise sustainability,
the integration of smart home
tech will play a crucial role in meeting
the nation’s environmental targets.
Feb 2025 / 61
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